Roy

17 de ene. de 2016

Recently purchase a 2015 Nissan Altima from this dealership.I was able to negotiate a walk out the door price via email which was honored upon our arrival and the sales process went as smoothly as I have ever experienced. It was like night and day compared to the horrible experience I had with Wolfchase Nissan.

Debra H

15 de dic. de 2015

We bought a new Altima from AutoNation. It has now been 5 weeks and we have yet to receive our new tags. New tags. NOT transferring the tags. Called on a wednesday. Amazingly they shipped to our town the NEXT day. However the genius who filed them did not calculate the taxes correctly and now we have to wait even longer. We are driving on an expired drive-out tag. I was going to give a decent review and have recommended them to others, but no longer.As long as you think it should take 6 hours to buy a car, this is the place for you.As long as you plan to buy the 2nd car you looked at, and want to waste A LOT of time, this is the place for you.As long as you like to have to re-send them paperwork that they did not fill out correctly, this is the place for you. However, I have 3 kids (2 will be 16 soon) and my husband has to change cars every 4 years. You would think they would be happy with repeat business. I guess not.Still waiting on my tags....

Alecia bowers

6 de dic. de 2015

My husband and I purchased a 2016 maxima. Love the car. Chris T was a great salesman, appeared to be knowledgable and went the extra mile to make the sale. The finance part seem to have taken along time and we wrote a check for he car. I do not rate the highest because that means there is no room for improvement and allIs perfect. I have already recommended sepne to find and see Chris.

Marcew

3 de dic. de 2015

We bought our 2014 Altima from Automation Nissan 2 years ago and expect ed great service. Bought the car at the price I wanted. Sales agent was polite, curtious, and did try to get me the best price he could.

Theresa Ettinger

2 de dic. de 2015

Good service. Nice people.Although my info was not faced to my Leon holder for three days#

Perry Britt

24 de nov. de 2015

We went to the dealership to check out several used trucks and SUV's we found on the website. While in the showroom the new Frontier struck our eye. After driving several used vehicles, we realized that the new Frontier was not that big a stretch. Our host was very patient and understanding - and we took a lot of his time. Ultimately, we chose to buy the new Frontier and we are delighted with the truck.

Don/OB Rebel

23 de nov. de 2015

Jamie and I purchased a CPO Nissan Murano. We are very pleased with the vehicle. We got the price we wanted and delivery of a clean vehicle with a full tank of gas. Right down to getting our tags the staff at Auto Nation were very helpful. I would definitely buy from Auto Nation again.

Precious V.

21 de nov. de 2015

My experience was very admirable. The service was great. The process was smooth. I would definitely recommend this dealership to anyone.

Tee Davis

20 de nov. de 2015

Very attentive staff at Autonation. It was a pretty smooth process!!!

PAUL M HALFORD sR.

20 de nov. de 2015

DONNA WILLIAMS IS THE GREATEST!!! FRIENDLY AND TAKES CARE OF BUSINESS!!

L Robinson

12 de ago. de 2015

Purchased an NEW F350 a few months ago. Began to hear loud noises maybe from the transmission. After speaking with Jonathan on Monday morning he told us to bring the vehicle to Auto Nation. Jonathan stated he would contact Ford to verify that the work could be performed and follow up with us upon hearing from Ford. We asked for a receipt that stated what the problem was and when to expect the work to be done. Tuesday morning we took the vehicle to Auto nation. On Tuesday evening Jonathan stated he had not heard from Ford. Also at this point he had not given us a diagnosis of the problem. Also keep in mind this truck only has 3000 miles and it is new so IT IS STILL UNDER WARRANTY!!!! Wednesday we called to follow up on the truck and was told that Jonathan had a family emergency. Thursday upon our follow up Jonathan told us that he was still waiting on a response from Ford...REALLY!!!! NO MORE GAMES WE WENT AND PICKED UP THE TRUCK!!!!!!!!!!!! STILL NOTHING STATING WHAT THE PROBLEM WAS. Following Monday left a message for Ed Stock, Service Manager and Jamie Rutland, GM. Thanks Ed for calling me back but your staff needs to be written up or fired. Poor customer service and run around that your staff gave for a 50K truck under warranty. AS OF TODAY I STILL HAVE NOT HEARD BACK FROM THE GENERAL MANAGER NOR HAS JONATHAN CALLED TO SAY THE WORK WAS APPROVED. Friday called the dealership where we originally purchased the truck and not only have they given us a date to bring it in but will be giving us a loaner vehicle which is apart of our warranty. When asked if they needed to get approval from Ford they said they had never heard of that. WHY SHOULD A CUSTOMER OF FORD HAVE TO DRIVE 300 MILES ROUND TRIP TO GET TRUCK WARRANTY SERVICED AND THEN DRIVE 300 MILES ROUND TRIP TO PICK UP WHEN YOU ARE 6 MILES AWAY FROM A FORD DEALERSHIP....REALLY!!!!! I AM ABSOUTELY NOT HAPPY AND WILL BE CONTACTING FORD DIRECTLY!!!

Bryan Chapman

16 de may. de 2015

Shopping for My Daughter's First Car for 16th Birthday -- Great Shopping and Buying Experience!! 5 Star Attitude - 5 Star Approach - 5 Star Experience I visited 6-7 dealerships about a month ago to test drive a variety of vehicles to see what I thought would be a good fit for my daughter. Last Saturday, I got up early did some research, and went out searching for 2 vehicles, Toyota RAV4 and Nissan Rogue. Spent all day, going all over memphis visiting 12 dealerships. Actually found a couple of possibilities. Decided to visit the last dealership on my list AutoNation NISSAN to look at a Rogue. I was greeted by a young man, who's approach I greatly appreciated - Jonathan Fought. (I hate when I'm greeted with a cocky, prideful, and/or arrogant Sales person that don't greet me with the intent to help me with what I'm looking for.) Jonathan Faught greeted me and he began for first LISTENING to me and what I was looking for. I felt he wasn't pushy, but instead was genuinely interested in HELPING ME the customer. (so far he was 2 for 2 in my book). Then he showed me what you had to offer in line with what I was looking for. He went over the features and benefits of the vehicle (again without being pushy or aggressive... 3 for 3 now). Took the Rogue out for a short test drive. I loved the way it handled and braking and I was convinced that the Rogue was going to be the car for my new 16 yr old. Now, it was just a matter if I was going to be able to buy it here or go back to 2 other options I had found early that morning. Both other vehicles 2011 were 1 owner with 32-36K miles. I really liked the car, Jonathan's attitude and approach towards me and I wanted to drive back to Bartlett to get my wife so she could see it and test drive if she wanted to. Then one of the Managers stepped in (can't remember his name) and offered to allow me to just take the vehicle to Bartlett to show my wife (I really appreciated the pro-active attitude and willingness to do everything possible and gave me the impression that the customer comes first). Then he went over the CarFax report and explained further how the report worked, what to look for and benefits of it. All of this still happened as I was leaving the dealership without the intent of buying the car because of the price being a little out of my budget. Now we're 4 for 4, I was truly impressed with the level of professionalism, courtesy, customer-first approach. After understanding the CarFax report and the value of being able to see the service records for this vehicle. I decided that I might want to adjust my budget just slightly in order to have this peace of mind of knowing what I was getting. All that said....I would highly recommend allowing this dealership the opportunity to help you with your search for a new or used car. I genuinely had a CUSTOMER COMES FIRST Experience with Jonathan leading the way. We decided to purchase the vehicle and surprise my daughter with it that night. They even lent us a big red bow to put on the vehicle (once again.... taking care of all the customer's needs). Since, the purchase, Jonathan has been following up with me to check to see if I had any questions, concerns or anything he might be able to help us with. Jonathan - "My job didn't end when you left the store, please know I'm always available to help" Great Shopping and Buying Experience!! 5 Star Attitude - 5 Star Approach - 5 Star Experience Salesman: Jonathan Faught Dealership: AutoNation NISSAN 901-759-6100 Address: 4140 Hacks Cross Road, Memphis TN 38125

BChapman

16 de may. de 2015

Great Shopping and Buying Experience!!5 Star Attitude - 5 Star Approach - 5 Star ExperienceShopping for My Daughter's First Car for 16th Birthday --I visited 6-7 dealerships about a month ago to test drive a variety of vehicles to see what I thought would be a good fit for my daughter. Last Saturday, I got up early did some research, and went out searching for 2 vehicles, Toyota RAV4 and Nissan Rogue. Spent all day, going all over memphis visiting 12 dealerships. Actually found a couple of possibilities. Decided to visit the last dealership on my list AutoNation NISSAN to look at a Rogue. I was greeted by a young man, who's approach I greatly appreciated - Jonathan Fought. (I hate when I'm greeted with a cocky, prideful, and/or arrogant Sales person that don't greet me with the intent to help me with what I'm looking for.)Jonathan Faught greeted me and he began for first LISTENING to me and what I was looking for. I felt he wasn't pushy, but instead was genuinely interested in HELPING ME the customer. (so far he was 2 for 2 in my book). Then he showed me what you had to offer in line with what I was looking for. He went over the features and benefits of the vehicle (again without being pushy or aggressive... 3 for 3 now). Took the Rogue out for a short test drive. I loved the way it handled and braking and I was convinced that the Rogue was going to be the car for my new 16 yr old. Now, it was just a matter if I was going to be able to buy it here or go back to 2 other options I had found early that morning. Both other vehicles 2011 were 1 owner with 32-36K miles. I really liked the car, Jonathan's attitude and approach towards me and I wanted to drive back to Bartlett to get my wife so she could see it and test drive if she wanted to. Then one of the Managers stepped in (can't remember his name) and offered to allow me to just take the vehicle to Bartlett to show my wife (I really appreciated the pro-active attitude and willingness to do everything possible and gave me the impression that the customer comes first). Then he went over the CarFax report and explained further how the report worked, what to look for and benefits of it. All of this still happened as I was leaving the dealership without the intent of buying the car because of the price being a little out of my budget. Now we're 4 for 4, I was truly impressed with the level of professionalism, courtesy, customer-first approach. After understanding the CarFax report and the value of being able to see the service records for this vehicle. I decided that I might want to adjust my budget just slightly in order to have this peace of mind of knowing what I was getting.All that said....I would highly recommend allowing this dealership the opportunity to help you with your search for a new or used car. I genuinely had a CUSTOMER COMES FIRST Experience with Jonathan leading the way.We decided to purchase the vehicle and surprise my daughter with it that night. They even lent us a big red bow to put on the vehicle (once again.... taking care of all the customer's needs). Since, the purchase, Jonathan has been following up with me to check to see if I had any questions, concerns or anything he might be able to help us with. Jonathan - "My job didn't end when you left the store, please know I'm always available to help"Great Shopping and Buying Experience!!5 Star Attitude - 5 Star Approach - 5 Star ExperienceSalesman: Jonathan FaughtDealership: AutoNation NISSAN 901-759-6100Address: 4140 Hacks Cross Road, Memphis TN 38125

jeff sports fan

25 de abr. de 2015

My wife and I just purchased at NV 3500 passenger van and we have had it for a couple of months now and we really enjoyed it. If you need to talk to someone at AutoNation Nissan hacks cross you need to speak with Shannon Webb he is a great salesman he can't get the job done, Jeff and lori Memphis Tennessee

Scott s

12 de mar. de 2015

We went to the dealership in search of a Nissan Murano we had seen on the Internet. When we arrived we were greeted by Shannon Webb he was super friendly and very helpful to my wife and myself. We don't have the best credit in the world we are trying to rebuild it and thought we could never afford such a great vehicle much less get approved for it but they work hard to get us approved and get us in the vehicle the same day. I would highly recommend this dealer and Shannon to anyone that is trying to get a better vehicle or a new vehicle because they will help you if they can we're living proof of that.

Robert Johnson

11 de mar. de 2015

Very Satisfied, Jeff Kollat our Salesman was very helpful, treated us very well. Answered all my daughters questions and it was a hassle free purchase.

cardinal fan

3 de mar. de 2015

i bought a new nissan pathfinder from steve miller. he was knowledgable and easy to deal with. iused the truecar service

Priscilla Thomas

3 de mar. de 2015

My car experience begin with the computer and the telephone. Flawn telephone voice was professional and courtesy. I told her the type of car I was interested in and she ensured me that it was in stocked. She was not a push saleperson trying to make a quick sale. She listen as we discuss the process. From the sales staff to finance officer, I had an A+ experience with everyone, Flawn, Steve, Reggie, and Josh was professional. On Sunday we arrived to pick up the car; Reggie and Josh smiled and had an positive and upbeat attitude throughout the signing process!

Reggie Hill

3 de mar. de 2015

It was indeed a honor to meet Reggie Hill, salesman, Auto Nation Nissan Memphis. I informed Mr. Hill that I was in need of a car for my daughter who is in college. Mr. Hill was very courteous and professional as he assisted my husband and I in purchasing a car. We decided upon a a Nissan Altima. Mr. Hill described the Nissan product and it various program components that were available. He walked us through each step of the buying process. The salesmen were very busy, Saturday, March 28th, and Mr. Hill offered us something to drink and a snack while we waited for the next step, which was to sign the papers.Finally, we met Mr. Terry Simmons who assisted us in closing the deal (as you all would say) on the car. Mr. Simmons was very gracious and walked us through the signing process, and explained each document.Both, Mr. Hill and Mr. Simmons were professional and superb in during their job. EXCELLENT JOB! WELL DONE!

Shelly

27 de feb. de 2015

My 2015 murano was ready when we drove in from little rock. Fastest most professional experience in a long time

Mary DeHaan

27 de feb. de 2015

Very nice, did not have to wait long. Kept me informed of how long my wait to would be. Great experience

Carol C.

26 de feb. de 2015

Had a great experience purchasing a new Rogue with Steve Miller! Made our purchase very easy and fast! Went out of his way to make us happy and get us the perfect color and everything!

Caitie

18 de feb. de 2015

The process was quick and easy. They listened to what we wanted and made it happen.

Sandy & Frances Dobbins

13 de feb. de 2015

Went there because of Costco buying service plan. Looked at another Nissan at another dealer and they were dishonest in there selling prices. So we came to your location.

Nancyd

11 de feb. de 2015

I first contacted them online about a used car. I made an a appointment to test drive the car and while there they were able to help me find the best car for me at an affordable price. My salesman helped make it easy and the staff was very supportive.

Gency

5 de feb. de 2015

Was very pleased with Steve Miller and my buying experience at AutoNation NIssan Memphis

Gary P.

4 de feb. de 2015

We just bought a 2015 Murano from Autonation Nissan in Memphis. We love the car and can't say enough about it! Our salesman was Jeff Kollat and he handled everything for us from the trade in thru to delivery of the vehicle. It was a very smooth and easy process to get us into our new Murano. All of the folks that we met at Autonation were simply outstanding and we have nothing but great praise for them. Would recommend them to anyone interested in purchasing a new vehicle.Gary P.

Mary

2 de feb. de 2015

They show care and concern for their customers. I appreciate the outstanding service I always receive from The Autonation Nissan

Michelle Scroggins

25 de ene. de 2015

Shannon was personable, and made my car-buying experience easy.

Bill Brumfield

21 de ene. de 2015

This was a much better experience than I have become accustomed to. Let's be adult here, sales people have a job to do, they're not the Salvation Army. The initial numbers they brought me were thoughtful and fair. We never felt rushed or bullied, it was pretty painless. I plan to buy another vehicle soon and I will probably start here.

Cthomas

16 de ene. de 2015

Was just looking for a new or used car since my 17 year old car was constantly giving me problems. The same day purchased my new 2014 Murano LE with great rebate deal. The sales consultant (Chris Johnson), made that day worry free & was so professional as well as the finance manager. If you want a GREAT deal, go see Chris at AutoNation Nissan at Hacks Cross for your next vehicle. You won't regret it.

Martha Sanford, MD

13 de ene. de 2015

We had such a great experience with Lowell Wherry when my youngest daughter bought her Rogue from him that we turned to him again to buy our second Rogue. He is fair, professional and personable. The Autonation dealers in Fort Worth did NOT treat us fairly and I was dissapointed so I was glad to see a friendly face wit Lowell.

JJb285

13 de ene. de 2015

The staff was friendly and knowledgable about Nissan cars. When I decided to buy, the process was quick and my sales agent along with the finance department were fast and efficient. I would highly recommend Auto Nation Nissan.

Aaron

12 de ene. de 2015

Quick and easy experience with no pressure in the transaction.

V. Hopkins

29 de dic. de 2014

Christopher Johnson was an eager salesman. I arrived with approval in hand but was told they could get m a better rate. I allowed them to check with Nissan Finance but have been getting mail from at least 7 companies. This was exactly what I told them I did not want to happen. So while I was happy with the Chris I was not happy with the process of buying which dealt with others outside of Chris.

Patrick Blake

19 de dic. de 2014

This was the best car dealership experience in my life.Great staff and great car selections.

Rebecca Felder

17 de dic. de 2014

From the moment you walk in the door at AutoNation Nissan they make you feel welcome and help you with your needs. The salesmen aren't pushy. They help you find the car that's right for you and listen to your needs. You don't have to negotiate price because up front, they give you the lowest price. Robert Leach "Sarge" helped me find the Rogue that I was looking for. He took extra time with me and showed me how everything worked in the vehicle. After I took home my new Rogue, a couple of days later, he called me to make sure that I was enjoying my car. He told me to stop by anytime if I had questions. He also sent me an email. I love my Rouge!

Doug Popp

13 de dic. de 2014

Just came in for a routine oil change but was greeted by a friendly CSR and even got my truck washed before I picked it up. Love my Nissan, this is #4 and love the staff at Autonation. Doug Popp

Vinces

12 de dic. de 2014

Customer service was excellent. Quickly resolved my flat tire issue and no charge. Highly reccomend

Sondra

20 de nov. de 2014

I just recently purchased a 2015 Nissan Altima from Auto Nation Nissan and had an excellent experience. My sales person Lowell Wherry was a God send. I went into the dealership knowing exactly what I wanted and what was in my budget and he made it happen. I came in with another vehicle in mind, but I left with something more and it was still within my price range. What I loved most about this salesman was his patience. He took the time to make sure I knew of all the features in the car before I left the lot. He even called the next day to ask if I were satisfied with my vehicle and if everything was working well. I also appreciate that he wasn't one of those pushy salesman that tried to get you to purchase something that wasn't within your budget. I highly recommend this gentleman if you're searching to purchase a Nissan. Auto Nation Nissan are a welcoming and warm dealership. They seem to genuinely care about their customers well being and want to make sure you get the best deal possible. Auto Nation Nissan is a great spot and Lowell Wherry will do a great job with you as he's done with me.

Still Surprised in Cordova

18 de nov. de 2014

I hate going to the dentist and I hate buying cars from a dealership and I really hate the typical back and forth game that a dealer puts you through. However, due to a recent wreck, my wife and I found ourselves shopping for a used car for our daughter. We were tired, short of time and not the happiest of people when we pulled into the dealership one Saturday morning. This was day 3 in our shopping adventure. and after countless hours of pouring over internet ads and descriptions. We were greeted by and worked with Michael Good at Automation Nissan of Memphis. We were in the market for a used auto and didn't have a lot to spend and were very price sensitive. However, Michael came back with a fair and reasonable price at the very start. And further, when they pulled the car around to the front of dealership after the paperwork, I was really surprised to see that they had replaced a weak hood support shock that we noticed when we test drove the vehicle, gassed it up, cleaned it up and even had someone work on a cloudy headlamp lens. So when they pulled it up out front, it looked better than what we test drove and purchased. And it was better. The entire experience was a shock to me, especially for used car purchase. I am a picky person and I would recommend this dealership to anyone. They're not your typical "car salesmen" they are just the opposite. They were like dealing with regular people. I know it seem like a cliche but they really are different. I'm still surprised and it's now been two weeks since our purchase. They made me wish I needed another car, so I could go back. And to be clear, prior to this visit I've never been in the dealership before and didn't know anyone who works there.

AMM

12 de nov. de 2014

From initial contact to the day after I bought the vehicle, it was a great experience. It's the first time I've been able to say that about buying a car.

FEDEXPINNACLE

7 de nov. de 2014

From being greeted at the front door with a warm hello!! ( how can I help you??) to the final handshake -let me know if you need anything??? it was a long pleasant experience... no pressure all facts & figures were explained & my choice, again no pressure to take any option or extended warranty... I felt I was back in my small Hometown dealership talking with an old family friend- not in the Big city-- felt like a person not a number!!!

Lynn

27 de oct. de 2014

I bought a used Honda Accord at AutoNation Nissan on Oct. 9. Drove the car home and parked it until that following Monday. To my dismay, when I attempted to start the car, it would not start. The battery was completely dead and I had to go buy a new one. I've also discovered that that Rear Defrost does not work very well on the car. I would have thought the 125 point inspection that they boast would have discovered these issues. I've bought several used cars in the past from other dealerships and never had any issues and the vehicles lasted me for years. So far, my car buying experience with AutoNation Nissan is not starting off very well.

Mr. P

20 de oct. de 2014

My experience with Steve M. was exceptional, as well as the Ken the sales manager and Tim the business manager.

Pintal

14 de oct. de 2014

Easy process and knowledgable sales forces. Made the process quick and easy

Von J

7 de oct. de 2014

I was not happy about having to purchase a new car. However, my mood was totally changed when I went to AutoNissan Memphis on hacks Cross. I had the pleasure of having the support of Jerry Sanford, my salesman. He was fantastic. He showed me exactly what I wanted and what was within my budget. He was very personable and helpful and made the entire experience absolutely wonderful and easy. Looking for a car? See Jerry Sanford and make AutoNissan your first stop. You will be HAPPY that you did! and by the way, I LOVE my new Nissan Sentra!

AMurdock

1 de oct. de 2014

This is my first Nissan! The quality of this vehicle is top notch!!! I am so very glad I took this leap of faith! Working with Terrell (sales) and Shannon (finance/warranty) was a real pleasure! These guys were very helpful and very knowledgeable! I highly recommend this entire package! This dealership and customer service is indeed Five Star! Thanks very much for making this experience the best it could possibly be!

Pleased

24 de sep. de 2014

I recently purchased a 2008 Maxima and was from out of town, when we arrived our sales assoc. Steve Miller was so helpful and patient. Steve started four days before my arrival answering my questions about the car and was totally honest. As it always go there was a small problem with the ac and they thought they had fixed it. Keith Mitchell the manager had said if something was wrong they would take care of it. We notified them of the problem Monday and Wen. Morning they had the part at the local Nissan store for I wouldn't have to drive a hour and a half back. From start to finish sales, finance,and manager were very pleasant and did not push the sale. The experience here was enjoyable and this was my fifth kid car purchase so I have bought a lot of vehicles.

Joe and Lisa Lombard

17 de sep. de 2014

We bought our 2014 Nissan Armada SL from AutoNation and we are VERY pleased with both the vehicle and the sale. Lowell was our sales person and he did a great job explaining everything about the vehicle, we drove it, and he answered all of our questions, very knowledgeable salesperson, and we appreciate that. Both he and the entire sales team did a great job of making sure we got the vehicle we wanted and within the price range we were looking for. Thank you Lowell, and Reggie, and Josh for making our buying experience a good one!!

Mark C

16 de sep. de 2014

I tracked down the Maxima w/ exactly the equipment my wife and I wanted at AutoNation Nissan Memphis. I used the internet pricing quote to start a dialogue w/ Steve Miller, the internet manager. After swapping several e-mails, we arrived at OUR price. According to Steve, Jeff Smith, the General Manager was also involved in the final figures. This process took only hours during one day. Steve is a true professional as are all the others we deal w/ during our most pleasant auto purchase. Once everything was settled over the internet, Steve sent a "out-the-door" price guarantee in writing. They had 2 days to get the car ready for our arrival. We left early from Paris, TN and drove 155 miles to get the car. It was a beauty to behold. Now you may ask why all the praise. We tried to buy from 2 other Nissan dealers much closer to our home. They did not earn our business and were not willing to negotiate even one dollar. Steve and Jeff earned our business and as stated above, we bought at our price. Steve also spent all the time we needed to understand the car and the technology it is built with. I also need to give cudos to Shannon, Josh and Terry. They were very instrumental in getting us through all the paperwork that TN requires on a new car purchase. Great job AutoNation and especially Steve Miller Mark and Cindy Croxdale

C Hicks

15 de sep. de 2014

The electricity went out after our decision to buy so the manager sent us out to lunch on him. If not for lunch, the process would've taken maybe an hour which is much better then experiences I've had with other dealerships. The finance office was able to work with our budget and even throw in some extra warranties within our budget.

Aaron Ash

3 de sep. de 2014

We had a wonderful buying experience with Dobbs Nissan. This is our second purchase and the professionalism is always great. Thanks For Ever Thank p.s. Our condolences for your lost.

Jay Dunagan

3 de sep. de 2014

Great place to buy a truck! My salesperson,(Michael Good) was very helpful and answered all my questions. I would recommened Autonation to anyone looking to buy.

B. Marino

29 de ago. de 2014

I recently purchased a new Altima. I knew what I wanted and how much I wanted to spend. My sales guy was Steve O and was very courteous and attentive to my needs. No high pressure sales pitch, just worked with me to make the work for both. Best car buying experience I ever endured! Thank you guys!

D Brown "Autonations fan"

23 de ago. de 2014

I recently purchased a Nissan Altima from AUTONATION NISSAN !! Jerry Sanford was my sales rep, and he made my shopping experience so easy. I told Jerry what I was looking for and he made it happen. He explained the paperwork process, explained everything about the car. Also he has called to follow up on how well I am enjoying the car. Jerry is a great salesperson and very personable. I would not hesitate to make another purchase from him. DJB

Blondielmc

19 de ago. de 2014

Great place! Quick and easy! I would recommend! Great prices!

Rodney

19 de ago. de 2014

Everyone was extremely helpful from Gregory the salesman to the finance specialist. Love my new Murano and would definitely recommend this dealership to anyone looking for a great deal.

Charlene

13 de ago. de 2014

I recently purchased a 2014 Nissan Altima from Autonation Nissan. My Salesperson was Reggie Hill. Reggie was professional, courteous, and knowledgeable. He took the time to provide me with an outstanding overview of the Nissan Altima and its many features. It was really a great experience because I never felt pressured and I felt like I was talking to someone that really was concerned about what I wanted and not just whatever it took to make a sale. Reggie is really awesome and knows the vehicles. GREAT JOB REGGIE!!!

Randy C

13 de ago. de 2014

Buying at Auto Nation Nissan was the best experience i have ever had when buying a new car. Shane and George are the BEST Salesmen ever. Very Professional in every way !! Thanks for all the help you guys Randy C. Bartlett Tn.

adali

6 de ago. de 2014

Went in to get my 07 frontier fixed because it was over heating only when I would use the a/c. I left my truck for a day as they requested. They told me it was the fan clutch that was not working properly and that if I had it fixed there, they would not charge me a diagnostic fee. I had them repair my truck and the total amount for the repairs was about 500 dollars. The truck drove fine for about a week and then it started doing the same thing again. I took it back and they said they would look at it again. They call me back and tell me nothing is wrong with the truck and that I could pick it up. I ended up taking it 5 different times for the same reason. After so many times the service manager said I would have to pay a diagnostic fee. After that I took it else where were they checked it and replaced the fan clutch. Ever since then the truck has ran fine. I returned to the dealership and told them and they did not want to refund me any of my money.

Terica C.

6 de ago. de 2014

I recently went to look on purchasing a new 2014 Nissan Sentra. Christopher Johnson(CJ) made that experience fast, friendly, and enjoyable. He did not pressure me unlike other salesperson I had previously went too. He took the time out to hear the kind of car I wanted, the price, and what I overall wanted in a car. This is my First Nissan and I am truly pleased and excited about my new purchase. I love my new Sentra it is great on gas and has everything a college student could want in it. Thanks CJ for your kindness and making me feel like a valued customer, instead of a number Great Job!!!

MJ

31 de jul. de 2014

Mr. Steve was very patient and did not make me feel like i was under pressure to buy any car at any price. He heard my concerns and helped me with the decision of the selecting my new car!

Lauren Kelly

30 de jul. de 2014

This is my second time buying a car from my all-time favorite salesman, Jerry Sanford, at AutoNation! After Jerry and his co-workers pretty much "walked on water" for me in 2012 when i purchased my Altima, I immediately contacted him again recently and was sitting in his office the next day. Needless to say, Jerry went above and beyond, once again, and I'm now in a 2014 Nissan Maxima! Jerry and the staff at AutoNation have proven to not only sell cars, but strive to build a relationship with their customers. I've visited MANY dealerships in the past, but none have even closely compared to the experience that comes along with AutoNation. If you're looking for a confident, comfortable, fun & easy car buying experience, look no further! I highly recommend Jerry Sanford at AutoNation of Memphis and I guarantee that you'll have a fun and memorable car buying experience!! Call Jerry now!!!!!

Ginger

27 de jul. de 2014

We had to buy a car very quickly and Lowell Wherry mad this happen for us. We had great, efficient service and Lowell even called a day after just to make sure everything was to our satisfaction. We had a great experience.

Super Black Maxima

23 de jul. de 2014

I purchased a 2014 Nissan Maxima 3.5 S super black on July 20, 2014 and had the best experience. Christopher Johnson(CJ) provided the best customer service and provided me with options that were in my best interest. I would highly recommend Nissan Auto Nation!

Mike and Michelle H

23 de jul. de 2014

From the moment we stepped on the lot Reggie Hill made us feel at home. He answered all our questions and is very knowledgeable. He has a great demeanor and is so incredibly professional! I've never written a review about a car sales person, but he was too good not to. If you are considering a Nissan, go see Reggie!!

Lc

23 de jul. de 2014

We bought a used truck for our company and Reggie was our sales person! He was awesome and knows his vehicles! He respected our time and was great!!! If you go to Auto Nation Nissan on Hacks Cross ask for Reggie!!!

Erica R.

23 de jul. de 2014

June 16th I purchased my second vehicle from this dealership. My experience was fantastic. My sales agent was Lowell. Lowell was so informative and easy going. All of my questions were answered and explained. Everyone was so nice and pleasant. I got the exact vehicle that I came there for. That's never happened to me EVER! So if you're in the market for a new or used vehicle, I'd recommend this dealership to everyone hands down. You'll be happy that you did.

Zigzag

16 de jul. de 2014

My husband I bought two cars in about 2 hours. We purchased a Nissan Rogue & a Frontier truck. We are enjoying our vehicles. One past experience took up our entire evening and we still had to come back the next day. It was a pleasure to meet a young sales man (CJ) there that was very professional & handled his business in a timely manner.

Paul C.

14 de jul. de 2014

I had an outstanding buying experience. There was no hassle and they appraised my trade-in before we talked numbers on the car I was buying. Steve Miller is an excellent salesman, and has been very helpful after the sale. I will definitely buying my next car from them.

Kathy E

11 de jul. de 2014

Micheal Good my sales representive, contacted via of email about the car I was interested in, gave me a price quote, and asked if him could help in anyway. I set up a time to test drive a car. Micheal Good was vey helpful and patient with all my questions. The whole staff was extremely nice and helpful. The whole buying experience was easy and there was no stress at all. I would highly recommend AutoNation Nissan Memphis.

Patti H.

8 de jul. de 2014

Mike Good worked with us from start to finish and made this a very pleasant car buying experience. He also helped me order running boards for the car. I would definitely buy from him again.

AWS

27 de jun. de 2014

Reggie at Nissan Autonation in Memphis was an efficient, knowledgeable, and no-nonsense salesperson. He made my car buying experience bearable and actually pleasant! The finance team was efficient and malleable. Thank you guys for the best car buying experience that I have had in the past 30 years of car ownership.

Brittney

27 de jun. de 2014

My experience at Autonation Nissan was wonderful! I had never bought a car of my own before and I had always heard from family & friends how terrible their car buying experiences were so it made me very worried & nervous. Shannon Webb was awesome! He made my car buying experience great! He was so honest and very knowledgeable. Thanks Shannon for doing all that you could do!! I will definitely refer my family & friends to Autonation Nissan!!

Gabe

19 de jun. de 2014

They have a very friendly staff. They are more like family.

Marilynn Poindexter

12 de jun. de 2014

I purchased a new vehicle from Autonation Nissan this month. Mike Good made my car buying experience very easy as he expidited every process from negotiating a fair price to putting the keys in my hand at the end of a satisfactory transaction. As a first time buyer from AutoNation Neissan I highly recommend this dealership and salesman.

Lolly

2 de jun. de 2014

Thank you Willie Hill at auto nation nissan in Memphis for the best coustmer service we have ever had! I had no appointment but my tire was flat, he got us in and out ! It was awesome! Thanks so much!!!

Erika

30 de may. de 2014

I highly recommend Sherry Loyd. She took excellent care of me. I have had my car serviced before at the Hacks Cross Nissan and vowed I would not return due to poor treatment. When I received a coupon in the mail, I returned and was greeted by Ms. Loyd. She was very thorough and I found her to be honest. I will return to this dealership, but will make sure I get Ms. Loyd to help me.

Ruth E.

28 de may. de 2014

We had a very pleasant experience buying our new nissan pathfiner hybrid. Our salesman Reggie Hill was courteous and responsive. He went out of his way to help expedite the process and did research on the hybrid to be able to tell us more about it. I highly recommend this dealership and our salesman.

Mikey C

22 de may. de 2014

Great experience with Mr. Webb and Mr. Akerson. I'd buy another vehicle from these folks.

Valerie

16 de may. de 2014

I am so very happy with my experience of buying my new Altima, Shannon Webb was excellent with his customer service. He showed me how everything worked and also took the time to make sure I was completely satisfied! I will be back to deal with him in particular again!! All of the people that work there have always been super nice!

NewCar948

19 de feb. de 2014

I recently purchased a new Altima from this dealership. Jerry Sanford was my sales rep. He is such a cool dude. He made it so easy...he knew his stuff!!!! He made sure that the entire experience was easy for me. He explained everything and my new car is awesome!!! Go see him...TODAY!!!!!!

Rocky

20 de dic. de 2013

Auto Nation Nissan salesman Steve Miller and finance agent Josh Robinson have done it again! My second experience with them and yes they knocked it out of the park ...a home run with me! They make car buying such an easy and wonderful experience! I love the Nissan brand but I love the car buying experience just as much at Auto Nation Nissan! Are you thinking of buying a new car? If so you won t find a better place or a better experience Auto Nation Nissan in Memphis!

Irvin H. (love with my Altima)

11 de dic. de 2013

Shane M. was very knowledgeable about his product line. He explained and demonstrated the features of each vehicle I considered before I settled on the 2013 Nissan Altima. The buying experience did not stop with the sale. He delivered the car to my home, assisted me in the programming of some the feature that I knew that I would use regularly. Time is a very valuable commodity. Once it is spent there are no refunds. I consider the time that I spent purchasing my Altima a good investment. All of my previous car purchase experience left me with a feeling that I could have negotiated a better deal. I feel that Shane and the dealer dealt with me fairly; what more could I ask.

Larry g

3 de dic. de 2013

Nice people we just could not get together on price. But they tried

Happy Client

27 de nov. de 2013

My entire buying experience was online...the only time I went to the dealership was to actually buy the car, a week after I initiated online conversation. With that, I am pleased to say that the online customer service was great, the emails back and forth were informative and not a waste of time, the salesperson was very helpful with all my questions with regards to the vehicle, and the manager himself took extra care and time to ensure the deal was exactly that...a deal, and that is in the good sense. I am very satisfied with their services.

Jess Hernandez

26 de nov. de 2013

I'm so happy with my purchase and the great customer service I received! The buying process was so easy and quick! Thank you to Steve for being so genuine and helpful!

Shannonf1970

8 de nov. de 2013

No high pressure sales tactics. I had a pleasant buying experience with the sales staff at AutoNation. Steve O was awesome.

R Ferguson

4 de nov. de 2013

Steve is a great salesperson, very concerned about what I wanted and worked hard to get the price I could live with. Very cooperative, did not feel rushed or pushed to make the sale

Butch

31 de oct. de 2013

Best deals period treat you like a friend, you can't go wrong you will go home happy.Shane was very helpful he will answer all questions

Golfngal

25 de oct. de 2013

Clear, upfront pricing, with best price discounts. Easy buying experience. All staff we encountered were very friendly and helpful. We will definitely recommend Auto Nation to our friends.

JKS,

16 de oct. de 2013

My wife and I bought a new Murano from Shane Moss at AutoNation a couple of weeks ago. I had researched the market fairly well and was familiar with most of the dealerships within a 100 mile radius of my home. I was completely satisfied with Shane and AutoNation in every aspect and would recommend them to my friends and family. In fact, I actually asked Shane for extra business cards from him so I could direct folks to him and AutoNation.

James "Butch" Ford

11 de sep. de 2013

George Soles did a super job of describing the vehicles I was interested in, the advantages and disadvantages of various configurations, and the waiting period for the desired vehicle that was not in stock. He also assisted greatly during financing along with Josh Robinson and Terri Simmons. Superior staff efforts and kudos to all!

Rampage

8 de sep. de 2013

AutoNation was a great place to buy my new car. They provided great service without being pushy. I Got a lot of car for the price and they were the only ones to give me Online Quotes. Which provided me a better idea of what I could afford. Juke SL 2013. :-)))) My Sales person was Michael Good and yes he dose live up to name. R.Page Arlington TN

Cjones33

6 de ago. de 2013

Price for new vehicle was initially quoted. We waited one hour and 15 minutes before sales rep got back with us on a trade in price, only after we told him we had been waiting that long and needed to leave, but he could call us. At that point, he was very rude, and showed us the price he had come up with. The trade in price for our 2002 Oldsmobile Silhouette in excellent condition was an insult and the price quote of the new vehicle had increased over $1000. He showed us the blue book price of our vehicle was at $5300, but only offered us $1750 after stating our vehicle was in excellent condition. Since we, as senior citizens, felt we were treated poorly, we asked for the key to our car. He didn't even offer to get it - he said the key was at the front desk if we wanted it, and we had to go get it. Then treated with "an attitude" by person who gave us the key. Never in my life had such POOR customer service.

Keith Mayo

12 de jul. de 2013

This was my first pleasant experience buying a new car. There was no hard sell approach and we were allowed to take our time, ask questions, and get clarification on all dealer charges. Reggie Hill was agreat sales person and I would definitely buy another car from him again

Vincent

9 de jul. de 2013

This is our third buy on this place. Justin and carter is very helpful. The only thing we have to go back and ask for a mat for our new rouge. The people who supposed to clean our car did not even clean our car that well; u can really see all the mud in our new car. Disappointed on the cleaning of my car specially supposed to be new.

LHobbs

2 de jul. de 2013

I have been looking at the Rouges for a long time now & have stopped at a few dealers..but no one seemed willing to work with us. But not AutoNation (Dobbs) they went well beyond to help put us in a wonderful awsome Rouge. Shane Moss was so helpful. It seemed like we were buying from a friend. Thanks Again Shane. Everyone their was great! No pressure, very helpful. We live over 50 miles from this dealership but our expereince was well worth the drive...If I ever buy another one it will be from this dealership. Thanks ! O just for the record....I have driven Toyotas for the past 20+ years.....the Rouge made me switch!

Plow boy

28 de jun. de 2013

I've purchased many vehicles over the years. The process has never been a pleasant one until I began doing business with AutoNation Nissan. I was impressed with the courtesy, patience, and professionalism of the entire staff, especially my salesman, Justin Carter. Put me in exactly what I wanted at a great price!

Grumpy and picking old man

23 de jun. de 2013

Great dealer and sales Michael Good. Honest, Open and Straight forward.

chuck

14 de jun. de 2013

my experience was terrible. my salesman was reggie hill, I was in the middle of my deal on a 2012 Quest and he was supposed to go and get and answer for me and he left me in a room waiting on him for 30 minutes. I got frustrated and decided to leave and i saw him on the lot as i was leaving. i texed him my disapproval and he never responded. He never got around to demostrate the features of the car.I don't think I will ever go back if I must deal with reggie hill.

Andrea Anglin

26 de may. de 2013

My Murano was our third purchase from Dobbs Nissan. My overall experience with Justin, Mannix and Kenny was top notch. Their customer service, in every department, was excellent. Dobbs' employees are personable, highly skilled and very professional. It was a pleasure working with everyone there, especially Justin. I love my new Murano!

Ann G.

20 de may. de 2013

Working with Shannon Webb was great! I received excellent customer service and a hassle- free buying process.

lolly

14 de may. de 2013

I have bought a new car from them and two used cars for our business ! I also take my cars here for service! they care about your time and no games! love it! everyone is professional! Thank you to all who work there! If you need a great salesmen ask for Justin!

jodyblond

14 de may. de 2013

I was very please with the service which I received, but the follow up that they said they would do was very poorly. I purchased a used GMC Acadia which did not have the owner manual. The sales man told me that he would contact the person that traded the vehicle in and see if they still have it. The follow up I got was yes and would bring it by the dealer ship by the end of the week. I called to follow up and they said no one had been by but they would call and follow up again. I told them that I would pay to have it sent to me or the dealer ship if they would just let me know. Ok I will call again, after four months still no answer. I feel like all they had to tell me was they could not get it and let it go.

williams2013

9 de may. de 2013

Mr Sanford is very friendly and work very hard for his clients. He also made my visit at Nissan Dobbs a pleasant experience. I want to say thank you to the Nissan Dobbs team.

WW

3 de may. de 2013

Our car buying experience at Dobbs Nissan was outstanding. Shannon Webb was very helpful, knowledgeable and professional as were all the other staff with which we had contact. The deal was excellent and the financing was very good. Overall, I highly recommend Dobbs Nissan and will not hesitate to return when we are ready to buy another car.

Karen

2 de may. de 2013

This was our first Nissan to buy. Everyone was so friendly and helpful. We are enjoying our new Pathfinder. My husband usually doesn't like buying cars, but Dobb's Nissan made it easy and painless.

Bev

8 de abr. de 2013

Tonorris Brookens, the car salesman was really great when it came to finding exactly what I needed. He executed several options until he was finallly able to tailor a deal specifically around my needs. Tonorris is a great salesman. He was not eager to get the sales as he was eager to ensure customer's satisfaction. It feels wonderful to feel as if you have a consultant working with you instead of some "salesy" creature eager to fill his own gain. Thanks Tonnoris and thanks Dobbs Nissan for hiring such a great associate! I am enjoying my Nissan V....finally I can take charge of my affairs again, without depending on others to transport me around the city.

roseAR

4 de abr. de 2013

If you want a straight shooter ask for John Sanders at Dobbs Nissan! We had questionable credit And were in need of a car in a bad way. He kept us Comfortable and entertained everyone at dealershipwas very helpful! In a few years When we're ready to upgrade to a bigger vehicle you can bet your bottom dollar that's where we'll be going!

LC

2 de abr. de 2013

Professional, courteous, and knowledgeable! First time in years I have purchased a car and been pleased with my experience from start to finish. Reggie Hill provided and outstanding overview of the Nissan Altima and its many features. Three road trips later I am more in love with my car than ever! Thank you Dobbs, Reggie and Nissan!

Kelly H

2 de abr. de 2013

I bought a 2013 Altima, and the service I received was excellent. Will Rogers sold me my car, and he was as pleasant and accommodating as he could be. He was never pushy, and he even helped babysit my 18 month old daughter to allow me to tend to paperwork, etc. I was very impressed with Dobbs Nissan, and will definitely purchase my next vehicle from them!

Glenn oldcootpotential customer

26 de mar. de 2013

Drove my vehicle to Dobbs Monday, March 25, 2013 - 9:30AM - most salespeople in "sales meeting" - My salesman trying to help me and other customers - my choice new Rogue had dead battery, paint scratches in hood & doors - power steering didn't work - most TERRIBLE attempt I have had trying to get someone to sell me a new car!!

Cathy

26 de mar. de 2013

Buying through USAA made my purchase at Dobbs Nissan an easy experience. Justin Carter did a great job for me - we'll deal with Dobbs again!

TheRedd's

26 de mar. de 2013

Caroline Carr made our buying experience of a 2013 Altima a great experience. There was never a time during the negotiating process did I feel like they were not listening to me. Very friendly staff and and not overbearing sales person like at other dealerships. I highly recommend thier dealership and will go back when I purchase another new car.

gkallen

26 de mar. de 2013

Spent three hours in dealer showroom trying to purchase new Rogue - most salespeople were in meeting - my rep trying to attend my needs as well as other customers - vehicle in which I was interested had dead battery - paint scratches in hood and doors - malfunctioning power steering - sales manager treated my concerns as trivial - worst car buying attempt in my 76 years of trading!

Lori Latham

21 de mar. de 2013

I bought my first new car at Dobb's Nissan last week and it was a great experience! Mr. Brookins was extremely helpful with choosing a car. He was genuinely interested in me having a positive car buying experience!

Christopher S. Watkins

15 de mar. de 2013

I must say that I've often wanted a Nissan and finally, I have one. I purchased a 2013 Nissan Altima from dobbs Nissan. Jerry Sanford was a great person to sell me my new car. I wish I could've bought the car with all options, but I still think I did pretty good in my choice. I will truly recommend you guys to anyone searching for a new car. I'll be back when I'm through with this one!

The Hubbard

12 de mar. de 2013

The salesperson was very professional and knowledgble.....it was not a bunch of hounding to purchase the vehicle.

dgreer525

5 de mar. de 2013

While attempting to purchase a car for our son, we went to Dobbs and was greeted by George Soles. We had the best experience with our auto purchase. I recommend the hassle/stress free experience.

S. Neal

1 de mar. de 2013

great service from everyone. Shannon, Brady and Terry were the best. all questions were answered and I was able to choose the car I wanted not what they wanted me to have like other deals. Thanks everyone.

Sherry P.

1 de mar. de 2013

My husband and I have purchased more than 20 different vehicles over the past 16 years. Buying a car is usually not fun, however, we have always had great experiences with the Dobbs dealerships. This weekend we purchased a new 2013 Nissan Maxima SV from Jerry Sanford at Dobbs Nissan and couldn't have been happier! We honestly did not even feel like we were buying a car -- He and Kevin Riche were fabulous to work with! It was actually.....dare I say this.....FUN? Jerry knows his Nissans and it definitely showed - We even got to buy the beautiful Maxima that was on the showroom floor! (I've never done that before and it was AWESOME!) He's got a customer for life!

dPippy

21 de feb. de 2013

Dobbs Nissan gives the car buyer an excellent experience. Professional and courteous staff, large selection, and clean facilities help make them a great choice if you need to buy a new or used car. I'm a little biased, because I drove a Nissan Maxima for almost twelve years, so I feel a certain loyalty to the brand. Reggie Hill sold me my Nissan Versa, and he is a great guy. Personable, knowledgeable, he didn't give me the hard sell, he made the experience easy. Terri Simmons was my finance guy, and he was also friendly and professional, and quick. I was in and out in about 2 hours. I got a great deal on a sweet, lightly-used car. I'm very happy with Dobbs Nissan.

Memphis

19 de feb. de 2013

Had a good experience doing business with Dobbs Nissan.

Keith

17 de feb. de 2013

Recently moved into the Memphis area looking for a new car and Justin Carter did a superb job of helping find the right Altima for me with his attentive and focused customer service. He was knowledgeable and helpful and I found the buying experience overall to be about as stress free as it can be given that buying a car is never easy and such a major purchase. The process of arranging and finalizing financing took more time than it should have as there was a lot of waiting time due to a busy day at the dealership but we perservered and Justin was attentive throughout the entire experience. I have had a minor problem with the trunk latch that was taken care of by the dealership right away and so far I'm really happy with my new car.

Rob Harris

31 de ene. de 2013

My wife found the ad for Dobbs Nissan in Memphis. The price they advertised was the best price we had found anywhere. We made the 70 mile trip to Memphis to see their inventory. When we got there, someone put us in contact with Justin Carter. We had gotten to the dealership a little later than expected, but he offered to stay as long as it took to show us the vehicle that we wanted see. Justin had great product knowledge and made buying a vehicle the best experience that I have ever had! It was not the high pressure selling like you have at so many other dealerships. When we left, I told my wife that he must have been a great salesman because we only went to LOOK at vehicles and ended up buying one!

J&LC

26 de ene. de 2013

I would like anyone who thinks good customer service is a thing of the past to know its not! Our salesmen, Justin Carter took care of us from beginning to end and was very knowledgable of all the products and listened to what we wanted! He took care of us in a timely matter and we can't express enough what a great experience it was!! Thank you Justin and the Dobbs Nissan Team for making this a great purchase!!! I will refer anyone looking for new or used vehicle to Justin!! Thanks again, Lori & Jimmy Coletta

Nora (Nikki)

1 de ene. de 2013

I can not say enough nice things about Jerry Sanford! I had gone online to inquire about a 2012 Versa and got a response from Jerry the very same day with a e-mail and a phone call. I was very pleased with his manner and the way he expressed himself in both. So when I got ready to go see a car, I asked to see him. My son and I was greeted with a big smile and a friendly handshake. He made us feel as tho we had already known him before now. He was respectful and very attendative to make sure that we was well taken care of, at all times. I was not able to get the Versa but Jerry had ask me earlier what I wanted in a car. Then he ask me if I would like to see a used car. He showed me a Red Mazda 2006-6 Sport Sedan. I knew the minute I saw it, that this was the car for me and I wanted it! I want to thank Jerry for the caring and constant time he took to make sure that I was able to leave with a car that I would be happy with. I would recommend Jerry to anyone and everyone to go see if you are wanting to buy a car, he will do everthing within his power, to make sure that you will leave there content and happy. I also want to thank Josh in the finance department for helping to make this possible, for now I am driving around in (my new car) !!!!!!!!!!!!! THANK YOU JERRY !!!!

kerriwith anew car

18 de dic. de 2012

I would like to say a personal thank you to the sales associate that helped me make my dream come true.Ms.Caroline Carr was an absolute pleasure to work with and get to know,very friendly and very attentive.I would also like to thank terry the finance manager who went above and beyond regular procedure to make sure i was getting what I needed and also to feel secure in the purchase I was making.The whole experience was more pleasurable than i could have imagined and I would like to say thank you again..

Sandra

17 de dic. de 2012

Simply put...Jerry Sanford was a joy to do business with! Specific words that would describe Jerry include professional (Jerry followed through on his commitments.), knowledgeable, patient/good-natured, effective listener (Jerry found the car that I asked for!), focused (Jerry valued my time.), and honest. Jerry seems to enjoy the challenge of meeting the expectations of prospective car buyers. Even after making the sale, Jerry has followed up with me just to ask if I had any questions and/or concerns. I appreciated that!

USAA Customer

11 de dic. de 2012

My wife and I were referred to Dobbs Nissan by the USAA. We were impressed how quickly Shannon Webb, the salesperson, contacted me regarding my desired vehicle. He was straight forward and honest about what they had to offer. He did not waste time trying to steer me to another vehicle. I appreciated the fact that haggling was kept to a minimum and once the price was agreed upon, everything moved quickly. I did not spend a long time waiting for the approval and offer. My trade was valued fairly and the professionalism was excellent. Each manager working took time to welcome us and ensure we were comfortable. Even if you are not looking for a Nissan, try them out. You will have a most pleasant experience. It was worth the 30 minute drive.

MarioG

10 de dic. de 2012

A couple months ago I stopped by looking for a truck. Jerry Sanford was very helpful. I told him about what I was looking for in a truck and he knew exactly where to take me. He assisted me through the entire process of my purchase. The rest of the staff were nice too. I am enjoying my new truck.

LOLLY

3 de dic. de 2012

I went to see Jerry a month ago and bought my new 2013 Altima. Jerry is very nice and is not pushy. He listens and ask questions to learn just what your wants and needs are. After helping me to find just the right car for me he then gave me the best deal that none of the other Nissan dealers in Memphis and surrounding area would even match. Thanks Jerry Stanford for taking such great care of me!! If you are looking for a great deal on a Nissan, go see Jerry at Dobbs Nissan today and I know that he will take great care of you too!

New Car Buyer

2 de dic. de 2012

Justin Carter at Dobbs Nissan made the buying experience easy and enjoyable. I couldn't have asked for any better!! I love my new Altima!!

K. McLin

30 de nov. de 2012

The staff was very informative and patient with me as I made my selection and worked very hard to find a vehicle that had everything I wanted included. I will return and refer others to this location. I had a wonderful car buying experience.

Ms.Smith

30 de nov. de 2012

Mr.Manix Chambers is a wonderful sales rep. I really like he was not pushing me on any vehicle. He was concerned about what I wanted on a vehicle. I loved the friendly employees .

Sylvia

29 de nov. de 2012

Dobbs Nissan was a great buying experience. The dealership staff was extremely helpful and friendly, especially my sales person, Caroline Carr. She went above and beyond to provide us with amazing customer service. She spent several hours with us on the phone and on the lot making sure that we got the exact car we were looking for. I also felt that the price we paid for our 2012 Sentra was a great deal for us. I will most certainly recommend Caroline and the dealership to my friends and family and I will be a return customer!!

Beth Lovorn

29 de nov. de 2012

I love my Rogue! I was pleased with the price and my salesperson, Caroline Carr, was very helpful and easy to work with.

Loving My Xterra Pro 4X

27 de nov. de 2012

I know that 5 is the highest ranking in this review, however, a perfect 10 would be more descriptive of my buying experience. Everyone involved in the process (Kevin/Sales Mgr, Brady/Sales, Carlos/Trade-In Estimate, and Josh/Finance) should be commended for their outstanding professionalism and exceptional level of customer service. From the moment you walk into the dealership you sense a difference; reinforced again and again throughout the shopping, trade-in, and finance phase. Everyone involved went out of their way to answer questions and find solutions. By the time I left, I felt like a member of their family. I absolutely love my new Nissan Xterra Pro 4X and thank Kevin/Brady/Carlos/Josh for creating such a pleasant and warm atmosphere during my purchase process. A friendly dealership who sincerely cares...it is a rare find these days. I highly recommend Dobbs Nissan.

Steven

25 de nov. de 2012

The people at Dobbs are very friendly and the salesman was very knowledgeable. We felt like they really wanted our business and done what it took to get it.

Camp's Cars

23 de nov. de 2012

My wife and I were looking to purchase two new Nissan Altimas. After email conversations with Mr. Hill, my wife and I decided to test drive the new 2013 Altima at Dobbs Nissan. When we got back he walked us through the entire process. Mr. Hill had to deal with my undeceived decision making but Reggie made the ordeal into very pleasant experience. Mr. Hill is truly a great asset to the Dobbs Nissan family. We were completely satisfied with our purchases. We will recommend Dobbs Nissan and Mr. Reggie Hill to our friends and family.

Auto Aficionado

20 de nov. de 2012

I must be completely honest, I was not looking for a new car when I went shopping this past Saturday. I was sure that I could get the 5 year old car with 60,000+ miles on it, but never a new one. Then, Reggie Hill approached me and blew my mind. He was patient when I was indecisive. He was knowledgeable about each car that peaked my interest. And, he gave me an honest answer for each question that I had. I really appreciate him for that. And, after he helped me find the new 2013 Nissan Sentra (only had 5 miles on it!), I was led into the office of the brilliant Terry Simmons that helped me with every financial question that my ever clever mind could think of. Thank you, guys!!

Charli Gorman

20 de nov. de 2012

My experience at Dobbs Nissan with dealer Shannon Webb was wonderful. He was so helpful and friendly, along with all other staff at Dobbs. Shannon made our buying process easy and stress free. He was very knowledgable about the vehicle we purchased and made us feel very comfortable that we were getting exactly what we wanted for the best deal possible. Thank you Shannon and other Dobbs staff for the wonderful experience.

Stephan

20 de nov. de 2012

If you ever need a car and you are out of options talk ask for MRS.CARR..she will make you feel like family and get you into the vehicle that fits you!!...she's not that sales rep who says one thing and does the complete opposite, she delivers!!!...But honestly i would recommend them to a friend or an enemy just because they are the right way to go..everyone up there are kind souls and have your best interest in heart. So if your looking for a vehicle and everyone is giving you a red light go to Dobbs and it will quickly change to green no matter the circumstance..

Gary Alsbury

19 de nov. de 2012

We came into the dealership to buy a new car for my wife. We had been refered to Dobbs Nissan by a family member and were told to see Justin Carter. Our whole buying process was seamless. We told Justin what we were interested in and he pulled the vehicle up for us to view. Justin, and everyone at the dealership was very helpful, professional, and made sure we had exactly what we needed. It was so seamless we returned the next day to purchase purchase another vehicle for myself. I would recommend anyone in the market for a new car to visit Justin Carter at Dobbs Nissan.

AmyT38654

19 de nov. de 2012

GREAT buying experience. Shannon Webb was our sales consultant and I would highly recommend him. Very knowledgeable and very helpful. I bought the 2013 Pathfinder and love it. The entire buying experience from shopping to the purchase was great! After months of shopping and going to dealership after dealership Dobbs made my decision very easy.

Business man

17 de nov. de 2012

Manix Cahmbers was very helpful. He was not a pushy salesman like others we dealed with in past. Made us feel real comfortable and was very patient and very professional. I would recommend him to a friend if they ever would want to buy a nissan vehicle.

Amanda Shemwell

16 de nov. de 2012

We recently bought a used vehicle from Dobbs Nissan. Our sales Consultant was the best I have ever done business with!!!! She went above and beyond making us feel important,even though we were buying a older vehicle. She made us feel like our concerns mattered and did every thing she could to get us the best price. I will never use another sales consultant except her. Her name is Caroline Carr and she is amazing. She will do everything in her power to make sure you are satisfied!!!!!!

Vicki5boys

16 de nov. de 2012

I needed to finally trade in my 2000 Suburban and Kevin Richie along with Brady Cayet were most helpful in helping me find the exact vehicle with color, features and interior I wanted. During that time, my son was in the hospital, and both of them worked very hard to make sure everything was taken care of and I had no delay in picking up my new vehicle when it came in". I was so pleased, I recommended that my son come in and he purchased a new vehicle as well from Kevin and Brady. I am thrilled with my new Pathfinder and my son is also with his new X-Terra!

Red Mary

13 de nov. de 2012

Manix Chamblers was a outstanding salesperson. He was very knowledgable on the different cars that was on the lot. He made sure that every questions were answered and his honesty on helping us to get a car within our price range was exceptional. I will be getting another car from him because he is so professional and great that he will not forget him. I reccommend him to all of my friends that are needing a car.

Mr& Mrs Heard

12 de nov. de 2012

Manix Chambers is a great,spirit, and a very respectful young man. I would recommand him to any of my family and friends to go to in buying a car or truck from not as a deal but as a friendly and caring person. GREAT JOB!!! Mr. Manix keep on during what you do I WILL BE BACK and so will my family/friends THANK YOU again.

AngRa

11 de nov. de 2012

I went to Dobbs Nissan in search of a new vehicle after my husband having purchased a new Pathfinder just two months ago. Jerry Sanford and the entire team made my purchase and trade-in transaction as smooth as silk.

BRANDON

9 de nov. de 2012

MANIX IS VERY FRIENDY AND EASY TO TALK. HE LISTEN TO ALL MY FAMILY'S NEEDS AND HELPED US FIND THE PERFECT CAR. EVEN THOUGH IT WAS THE FIRST CAR WE HAVE BOUGHT FROM DOOBS IT WILL NOT BE THE LAST.

Walllywood

8 de nov. de 2012

Mr Madden was very courteous and professional with me as I was a very demanding and disruptive customer. Thanks for being so patient, that is what made the sale.

Xiaohu

8 de nov. de 2012

Since I first went to Dobbs Nissan, Justin Carter have consistently helped me to get a new car. Although it took a little bit time to get it due to my limited credit, it was a great experience. Justin is a awesome guy, I recommend Dobbs Nissan and him to everyone.

Darrell

7 de nov. de 2012

I just wanted to commend Manix Chambers on his total professionalism and patience in helping my daughter in purchasing her first car. Mr. Chambers made what typically could have been a very stressful ordeal into very pleasant experience. Mr. Chambers is truly a great asset to the Dobbs Nissan family.

LadyDi

5 de nov. de 2012

My Sales person was Shannon Webb. He was an excellent salesman and very helpful.

Blessed College Student

2 de nov. de 2012

I came into this dealership knowing that I was going to leave with a car and Manix Chmabers helped me do this. I would recommend him to anyone who is looking for someone that genuinely cares about the person more than their commission. For this to be my first time coming here and my first car ever, it is a wonderful feeling to leave as a 19 year college student with a 2012 Versa! Can you say BLESSED!! He is definitely a blessing to Nissan and to my life. I appreciate the work everyone at Nissan did to help me leave with this car. So that is a thanks to the General Manager, Head Manager, and Finance Exec. Thanks so much!

Janet's Quest

1 de nov. de 2012

I recenty purchased a new car through the internet department. Man, was it a great experience - the internet manager Rob Payne responded promptly with pricing and information on the Nissan Quest that I had enquired about. He then followed up by calling me and making sure I had all my questions answered so that I would make a well informed decesion. He explained all the incentives and rebates and ask questions to cover all possible situtations. He then made an appointment at my convience to come by and test drive the Quest. When I arrived, he made a point to meet me at the front door. He arranged for one of the sales people to Show me the Quest and took me for a test drive. I test drove the Quest and LOVED IT!!!! The entire process was very pleasant and very easy - I Highly recommend going through the internet manager - Rob Payne is great to work with.

Matthew Caldwell

1 de nov. de 2012

My wife and I came fully intended to purchase a Nissan Juke. We were greeted by Shannon Webb on the showroom floor. He was on his way to work on something, but stopped to assist us. He immediately took us to the vehicle we wanted and took it for a test drive. When we got back he walked us through the entire process. We got the car, rate, and payment we wanted. We were completely satisfied with our purchase. We will recommend Dobbs Nissan and Shannon Webb to our friends.

Family man

31 de oct. de 2012

We have been in the market for a Nissan Armada Platinum for the past several months. We were referred to Dobbs Nissan by a friend and never regretted it. We worked with Reggie Hill and Sales Manager Kevin Riche. They both went Above and Beyond to make sure our buying experience was exactely what we wanted. We shopped around and NO other dealer came close to the price we got on our new vehicle. I was unable to go with my wife to close on and pick up the vehicle and she was very nervous. When she returned home, she told me it was the BEST buying experience she had ever had. Reggie and Kevin made her feel at home and showed her everything about the vehicle and answered all questions she had. The financing was great and she got an excellent finance rate and payments where she wanted them. Dobbs has all of my future business and a high recommendation from us to any new car buyers out there! Sincerely, Chris and Tracey Lea, Brownsville, TN

Joe Wilson

31 de oct. de 2012

Great service while buying my wife's Juke. Carolyn Carr was the best salesperson ever. John Galvalisi the best service guy ever.

Fly girl

31 de oct. de 2012

I have been interested in buying a 2013 Nissan Altima since August.I had visited 3 different dealerships prior to going to Dobbs Nissan,without any success. I researched local dealerships online and Dobbs had the most competitive prices around.I was extremely impressed with the treatment I received by my sales person, Caroline Carr. After I arrived at the car lot on a Sunday afternoon, I realized Ms. Carr had come into work on her day off because of my work schedule. She made me feel comfortable and I did not feel as if I was being taken advantage of by this sales person(unlike my previous other dealership experiences)Ms.Carr was instrumental in making my car buying experience a positive one.Even though the car dealership did not have the car in the color combination I wanted, they obtained it within a day and made the deal happen. I felt as if I got the most competitive prices available anywhere.I would recommend Dobbs Nissan to anyone that is in the market to buy a car.

TONYA

30 de oct. de 2012

I came in to the dealership a few weeks ago to find a great car and the dealer name was MANIX CHABERS. He was very helpful and i felt like he was very careing. He explained everything to me to were i would understand and i left feeling very good about the car i own now. I tell people all the time if you are looking for a good car and you don't want to feel like someone is makeing you or pushing you in a car go see Manix is is a great guy.

Practical and Sporty

30 de oct. de 2012

Her name sure suits her! Caroline Carr made the purchase of my JUKE one of the easiest experiences I have ever had. Everyone at Dobbs Nissan on Hacks Crossing was fantastic from the beginning to the end of my experience. They all worked very hard to get me the car I wanted and my payments within my reach. I would recommend this dealership over any and all the rest!

Loving my new car!

30 de oct. de 2012

I recently purchased a used SUV from Dobbs Nissan and worked with salesperson Caroline Carr. She was so friendly and answered all my questions. When we decided we couldn't leave without buying one of the cars we test drove, she went above and beyond to help us. Since then, we've had to bring in the car to reprogram the locks for keyless entry. That took virtually no time and Caroline even helped steer us in the right direction then. We've been telling all our friends to visit Dobbs Nissan and Caroline Carr!

Delatorre

30 de oct. de 2012

Manix Chambers was a great salesman! He really made our buying experience quick and easy.

Gabriel Arnold Altima Owner

30 de oct. de 2012

While I was raving about the dealership in my previous review I forgot to mention to anyone who wants to have the same great experience I had ask for Manix Chambers. He will make your car buying experience a great one. One you will cherish for ever. Can't wait to purchase my next one.

Ms. Toy

29 de oct. de 2012

Mr Hill is a great salesperson with a very pleasant attitude and personality. He made my shopping experience a delight

SD Clark

29 de oct. de 2012

I went to the dealership only to browse at their cars. I had planned on buying one in Dec. I was approached by Manix Chambers who was extremely nice and knowledgeable of Dobb's cars. I was impressed because he had only been there about 12 days. He knew everything about the altima. He pulled the car out and showed me everything from the bumper to the trunk. He was very polite and patient with my many questions and concerns. At the end of the day, I left with a 09 altima. I told the manager and finance manager how impressed I was with Manix who was a new employee. I will definitely refer customers to Manix.

Angela

27 de oct. de 2012

Reggie Hill made my buying experience wonderful. He was very knowledgeable about the vehicles and made the buying process very easy. I would definitely recommend him to family and friends. I love my new van.

Jerry

25 de oct. de 2012

I wasn't ready to buy a new car just yet.I was going to just look and to see if I could get approve for one. I had this wonderful car salesman name Jerry Sandford who worked very good in helping us. I will recommend him to all of my friends.

Tania Studer

24 de oct. de 2012

Shannon W. and Dobbs Nissan made our car buying experience wonderful. The whole process went smooth and Shannon went out of his way to make sure that we got the van we wanted. We are happy with out Nissan Quest and would recommend Shannon to any of our friends!

Steven

22 de oct. de 2012

We used the Internet to locate the year, model and color we wanted. Then we compared price. Dobbs Nissan was the best price we found. From the time we first contacted sales person Ms. Caroline Carr, we were sold. Unlike other dealers, she always returned our calls, was very patient in answering our questions and addressing our concerns. Can you believe it? The price quoted over the phone was the exact number we paid at the the dealer. We traveled 200 miles to pick up the Quest. When we arrived there was no pressure to purchase other options or any attempt to increase the price quoted on the phone. Just a very considerate finance officer. Thank you Dobbs Nissan. We will gladly share our experience with friends and family. You guys are heads and shoulders above the other dealers we attempted to purchase our new Quest.

Melissa Good

21 de oct. de 2012

Awesome dealer from the get go. They called back promptly and were willing to work with me. They honored their word in every way. Definitely a breath of fresh air! Would recommend to anyone looking to buy a car. If you go, ask for Caroline Carr!

jessica freeman

2 de oct. de 2012

I was looking to find a Dodge Challenger and Dobbs Nissan had exactly want I was looking for. I had a wonderful salesman Jerry Sanford. He answered all of my questions about the challenger. They gave me a reasonable amount for my trade in. Thanks to the guys at Dobbs Nissan I have my dream car.

gwendolynj

2 de oct. de 2012

I took my Altima in with a tire that blew out. I was expecting to have to buy a tire, but Greg found out that I had a tire warranty that was covered under my maintenance plan. He replaced the tire and had me on my way quickly.

C Meisterman

29 de sep. de 2012

I have great confidence in John Galvalisi. Originally I was taking my Honda in to the dealership to have it serviced because it was close to my home. John listened carefully to what I told him about the sounds the car was making and always told me exactly what I needed to do to keep it running smoothly. I felt like he cared. The big thing is he listened, and when I began to think about trading in my car, he heard me. He checked out what the dealership had and mentioned that there was a Rogue on the lot that he felt I would like. He referred me to a salesman who closed the deal. I now am driving a Nissan and am totally confident that whatever I need to do to keep my car running, John will be there to guide me.

jennifer.alexander.520

27 de sep. de 2012

Working with jerry was a pleasure. The entire staff was helpful. He found out what i wanted to buy and made it happen. I love my car and thank you to the whole dobbs team.

18007671114

19 de sep. de 2012

I SEARCHED THE INTERNET FOR CARS. ONCE I NARROWED MY SEARCH, I FOUND DOBBS HAD THE BEST ADVERTISED PRICE ON THE MODEL AND OPTIONS I WANTED. WHEN I DECIDED TO GO TO DOBBS, I MET JERRY SANFORD. HE WAS VERY PLEASANT AND SHOWED MY WIFE AND I THE DIFFERENCES IN THE ROGUE MODELS (S VS SV). WE CHANGED OUR MINDS AND GOT A PRICE ON A SV WITH A MOONROOF. THE PRICE WAS FAIR AND WE PURCHASED A ROGUE (EVEN GOT THE COLOR WE WANTED). I DON'T BUY CARS VERY OFTEN. BUT I FOUND THIS TIME MUCH MORE PLEASURABLE THAN TIMES IN THE PAST.

eleveneleven

13 de sep. de 2012

I drive a Nissan Murano and recently had my tire light turn on. Well I didn't even know it was a tire light! I called the dealership and spoke with John. He was so nice and patient with me as I described what the light on my dashboard was. He said that with the weather change, it could cause the light to go on, but it would be good to bring it in since my dashboard was telling me it was a flat tire. Believe it or not, I had a nail in my tire. He was able to patch the tire. On top of that he got me in right when I called, and I was out within an hour. He was super nice, extremely professional, and even called to make sure the tire was OK later that day. Talk about primo service, no one has ever done that for me before!! I will bring back my car to Dobbs and tell my friends and family to go there too! Thanks John!!

Drikard

3 de sep. de 2012

Easy, no hassle car buying experience. Everyone was very friendly and the car I purchased has exceeded expectations. I really appreciate not being pressured from sales. The finance guy was extremely helpful.

tonytipps

31 de ago. de 2012

Jerry Sanford I would recomend ,HE help me so much he made car buying easy. Jerry was knowledgeable and one of the nicest men i met. I would reccomend to anyone to go down to Dobbs and see Jerry Sanford he will help you in every way. It was the best car buyin experience I have had. Thanks Jerry Tony T

Dobbsfan256

30 de ago. de 2012

Jerry got us a great deal on a new sentra and was very friendly. I would recommend Dobbs and Jerry due to the excellent customer service we received. Thanks!

klanier

27 de ago. de 2012

The staff was very helpful and friendly. Jerry and Rob both worked hard to find the car I wanted. The internet sales made the search for a new car alot easier and faster than any car buying experince I've ever had. I was out of the dealership with a new car in about 3 hours, that's what impressed me the most.

Nissan man

25 de ago. de 2012

We had been shopping for a few months and was browsing the internet. We had narrowed our choice to Nissan Murano. I pulled 5 choices in Memphis off the internet and ranked them by best deal. Dobbs was first on my list. Took the ad and contacted name on ad. Was introduced immediately to the general manager who directed me to Reggie Hill. Mr. HHill was ultimate proffesional. After taking posession he has called me on several occasions to follow up. I know what customer srvice is and it is greatly appreciated. THANKS FOR GREAT SHOPPING EXPERIENCE. Jim Hitchcock

Happy Camper

26 de jul. de 2012

Our buying experience could not have been better. Our salesperson (Steve O.)was a no pressure, highly informed, completely helpful employee. My husband inspected the car from top to bottom, gave it a test drive, and then the manager offered to let us to drive the van 80 miles home to be inspected by our trusted family mechanic! Our mechanic gave it two thumbs up, and we purchased the vehicle the next day. We never dreamed we would receive this kind of treatment. Buying used, their open disclosure and encouragement of outside inspection gave us total peace of mind. Great experience! Would recommend this dealership to anyone searching new or used.

JHenderson78

13 de jul. de 2012

Jerry Sanford in the Internet Sales Department went out of his way to deliver a 2012 Nissan Armada to my wife and I. Jerry was very prompt in reaching out to me after I placed my inquiry online and that same weekend we were talking numbers and test-driving vehicles. Jerry and the entire staff at the dealership (from the front desk all the way to finance manager) were great! They definitely helped ease the discomfort of being in a car dealership! Plus, Jerry was great with my 4 year old daughter on the test drive!

samantha

22 de jun. de 2012

Went in and looked at an 06 Cadillac sts.. rode nice but had multiple problems like passenger side door wouldnt open.. brakes squealed to no end.. was promised that the brakes would be fixed well once we got to figuring everything out on the deal they said the brakes wouldnt be fixed because nothing was wrong but yet they said they heard the squealing.. big waste of time the used car manager and his sales team need to get on the same page!!

Jebster

5 de jun. de 2012

I recently purchased a 2012 Murano from Dobbs Nissan. I am not one to haggle or "deal" - I do my research then purchase. Given this, I decided to use the internet. I filled out the online information on the vehicle I selected and recieved a call from the internet sales manager (Rob Payne) within a few hours. This amazed me given that its been almost a month since I contacted other dealers and still have not heard back from them. Rob Payne was responsive to my questions and quickly quoated me an online price that was a good deal in my opinion. When I got to the dealer Reggie Hill walked me through the process and was fantastic! All of the paperwork was ready with no surprises. Imagine buying a car with no surprises! In the end I was able to purchase an SV model from Dobbs at a cost comparable(if not lower)to what other dealers were charging for the S version. The interenet and Dobbs Nissan made this the least stressful car buying experience I have ever had.

j.w.walker

4 de jun. de 2012

My wife and came to memphis on sat (6-2-12) to look for a new car. Our first stop was Dobbs Nissan and were met by Shannon Webb he took care of us. He was freindly and a good salesman took my wife to the most expenive Murano on the lot and that was fine.A great buying experience. I would like to also mention Josh Robinson he took care of us and is a funny guy. Sold me the top of the line service aggrement he is best too.ThanksJ.W.and Donna Walker

Cla7830

30 de may. de 2012

MY EXPERIENCE at DOBBS NISSAN WAS SUPERB. I WAS LOOKING FOR A CAR FOR MY GRANDAUGHTER WHO WAS GRADUATING HIGH SCHOOL. I STOPPED BY DOBBS ON MY WAY TO AN AUTION FOR USED CARS. ROBERT K MET ME ON THE PARKING LOT AS I WAS LOOKING AROUND. HE WAS SO KNOWLEDGEABLE, PLEASANT & POLITE. HE TOOK ME TO A CAR THAT WAS PERFECT FOR MY GRANDAUGHTER. WE TEST DROVE THE CAR & WAS ABLE TO SEAL THE DEAL. ROBERT K WAS ABLE TO NEGOTIATE at A PRICE THAT I COULD AFFORD. THANKS TO HIM MY GRANDAUGHTER WALKED OUT TO A NISSAN ALTIMA WITH A RED RIBBON TIED ON TOP. SHE ALMOST KNOCKED ME OVER WITH HUGS & KISSES, SHE WAS SO HAPPY.THANK YOU ROBERT K FOR BLESSING ME SO I COULD BLESS MY GRANDAUGHTER WITH HER 2010 NISSAN ALTIMA.I HAVE ANOTHER GRANDAUGHTER GRADUATING NEXT YEAR & I WILL BE BACK TO SEE ROBERT K.THANK YOU, PATRICIA CLARK & JAZMINE DANIEL.

mattie Jarrett

10 de may. de 2012

it was a pleasure to have Robert to sell me my new car.As soon as I got of my car I was greeted by Robert with the warmest and friendliness smile. As we started to talk I became at ease with him,for he is a people' person. also because of his knowledge about his job I made a quick and easy chose. He explained every thing just right and to my understanding. The sucess and growth of your company depends on loyal employees like Robert K. Again Thanks Robert for your good service and best wiches for many rewarding years with Dobbs Nissan. You Are AWESOME!

rickfcoker

3 de may. de 2012

Great experience, Jerry was great!! Fair deal. Everyone was very helpful. Would definitely retun and recommend. Went the extra mile in finding the car I wanted.

rob1253us

2 de may. de 2012

AFTER YEARS OF NEGATIVE CAR BUYING EXPERIENCES AT OTHER DEALERS, MY WIFE AND I DID NOT EXPECT MUCH WHEN WE CALLED TO INQUIRE ABOUT THE REBATES ON 2012 ALTIMAS. WE WERE PLEASANTLY SURPRISED THAT THE STAFF AT DOBBS WERE SO EASY TO WORK WITH.REGGIE AND KEVIN WERE FRIENDLY, KNOWLEDGEABLE AND ULTA-PROFESSIONAL. THERE WERE NO SNEAKY TACTICS, EVERYTHING WAS EXPLAINED IN EASY TO UNDERSTAND TERMS, AND AT NO TIME DID WE FEEL GANGED UP ON OR PRESSURED IN ANY WAY.IT WAS BY FAR THE MOST PLEASANT CAR BUYING EXPERIENCE WE HAVE EVER HAD.I HIGHLY RECOMMEND DOBBS FOR ANYONE WHO IS FED UP WITH THE UNDER-HANDED TACTICS EMPLOYED AT MOST DEALERSHIPS THESE DAYS.THSE GUYS ARE GREAT. THANKS TO REGGIE HILL AND KEVIN RICHE, AND ALSO THANKS TO FINANCE MGR JOSH-I DONT KNOW HIS LAST NAME BUT HE IS THE BEST. YOU GUYS HAVE A CUSTOMER FOR LIFE.

deandeyo

30 de abr. de 2012

I came in to test drive one of the cars my wife had expressed an interest in - a Nissan Juke - and left a new owner. Jerry Sanford was the salesman who made it happen. He was so easy to work with - so helpful and really made the entire experience a pleasure. I have never bought a Nissan before and never came to this dealership - but thanks to Jerry and the entire staff there - I will be back. They made what is usually a difficult experience a very pleasant one.

JennSorr

29 de abr. de 2012

This was my first time buying a Nissan! I am very pleased with my 2012 Nissan Altima. The employees were very friendly & I was not in the dealership all day

tatefamily

27 de abr. de 2012

We are toyota owners and fully intended to buy a Camary the day we decided to check out the Nissan dealership.We were met by Robert Kartaitepe who shook our hand and said I can walk you all over this lot or we can save your time by sitting down and talking about what you are looking for. Robert's aproach of listening to us until he understood what we wanted, needed and how much we were able to spend made our experience more comfortable. Robert began to tell us how the Altima conpared to the Camary and the word timing chain caught John's attention. That was certainly a plus.After explaining all the pro's to owning an Altima, Robert convinced us to take a drive. I can say great comfort, great quality and we were impressed that we didn't feel the gear changes.We were sold on the Altima and went back to the table to talk money.I have to admit that was were I thought it was going to fall apart. We did not get the car we took for the first test drive, we couldn't work the price out so that John and I were comfortable with it. Robert was relentless in trying to make something work in our budget. We were walking out the door not once, but twice when Robert came out with the keys to what would be our first new Nissan. Not only was the last car we look at the best deal, loaded with the 20th anniversary specials but it was at the best price, even better than the one we took for the first test drive. The entire staff at Dobbs Nissan was great, but we are drivng a Nissan Altima because of the personal care we got from Robert Kartaitepe. I would recommend Dobbs Nissan to my friends and family. John and Teresa Tate

Shegufta

27 de abr. de 2012

My overall experience was pleasant.Robert Kartaltepe,sales consultant was accommodating.He kept in touch & return all my calls promptly.I would defiantly recommend Dobbs Nissan & Mr. Kartaltepe to my family &friends.

loriswaney

26 de abr. de 2012

Jerry Sanford was my salesman at Dobbs Nissan. He has been very helpful in this process. I came in to buy 2 vehicles and 1 was a surprise for someone else. He went way above and beyond his duty to make that happen and make it memorable for my family as well. He has followed up with me several times after the sale to make sure I was satisfied with my vehicle as well as my understanding of all of its features. I do not know of any other salesman (and I have bought many cars over time) that have done that after the fact. I would definetly recommend Jerry Sanford and I hope you as the company he respresents take good care of him. He is a keeper.

Abdallah abdellatif

26 de abr. de 2012

Amazing dealer very nice knew what we wantedWas so nice and sweet. Gave us what we wantedThank u Jerry Ur very sweet we thank u we love are quest

tlepone

26 de abr. de 2012

To whom it may concern,I haven't had a new car in 14 years. This car was a gift, a surprise, from my sister. I had no idea this was coming. The memory will forever be burned in my brain and I want you to know, Mr. Jerry Sanford played a very important role. Not only was he a very nice and good-looking young man, he was so professional and courteous to my family. He went out of his way to assist my sister with the surprise. He bought some "happy" decals and placed them in the truck of my Rogue. I had been driving a 1998 Mazda 606 forever and in letters he spelled out, "say goodbye to the Mazda"! I kept those letters so I would never forget. It was as though he was just as happy to see me receive my new car as much as I was to get it. He was so incredibly nice to do that. He took the time to show me all the new things this car can do as my Mazda was so old, it has only a radio with one working station. He put surprise decals inside the vehicle and I drove around with them for a week. When it comes time again to buy another car, I will seek him out. He gave us everything we need. I've called him a couple of times and he helped me over the phone so I wouldn't have to drive all the way back. I hope you feel the love and respect we have for him. He's a great guy. Tonya Lepone

Yevetta

24 de abr. de 2012

My husband and I was looking for a used ford super duty F350 truck. My dealer Reggie Hill located us exactly what we were looking for at another dobbs location in less than a day. He was very professional, knowledgeable, patient, and nice. This was the best experience I have ever had purchasing a car. He ensured we got the best deal possible. We will definitely be using Mr. Hill again in the future.

HappyNewCar

24 de abr. de 2012

I had a great car buying experience at Dobbs with the salesman Reggie. He was very attentive to me during the process and seemed happy to help. He made the entire process very easy from start to finish. I left happy with my new car. I will definitely recommend him family and friends.

sco2012

23 de abr. de 2012

My husband and I were looking to purchase a relatively new car for a while now, and wanted a Nissan since my previous experience owning a Nissan car has been excellent. We didn't have a car for the moment and Jay King was so kind to give us a ride from our home to the dealership, to show us exactly the type of car that we were looking for and to answer all of our questions. The entire shopping experience, including the paper work, was a smooth ride thanks to him. He is highly professional, amicable, patient and very helpful. Would highly recommend him to anyone that would like to purchase a car from this dealership.

peggiewalker

23 de abr. de 2012

I came into the dealership to have some repairs done on my 2004 nissan maxima. I decided that it would be easier to trade in my vehicle for something new. I had the pleasure of meeting with Robert K. and he was awesome. He answered all my questions and made the transaction very easy for me. Robert K was very responsive whenever I contacted him w/ questions I had. He was the type of salesman eagered to work w/ me and he met all of my expectations. Most dealers I've met only did the bare minimum in supplying quotes and offers, but Robert excel in everything. He help me find the perfect vehicle for me. Nissan has a very valuable employee, and I will forever look for him whenever I'm trading or purchasing a new car. I will refer everyone that I know who's looking for a vehicle to Robert K at Dobbs Nissan in Memphis, Tn. Thank you for all your help.

tomsusan

21 de abr. de 2012

Ok..you walk into a dealership...prepared for the onslaught of sleazy salesman tricks...on your guard and expecting the worst.....relax! We (wife and I) had a great experience! No pressure, very friendly, very informative and no problems. Our sales "professional" (he is more than just a salesman) Jerry Sanford, was a pleasure to work with. We knew what we wanted , but he took the time to explain everything to us to ensure we were happy with our choice. No trying to steer us towards anything we weren't interested in. Also, he took us back and met the folks in the service department. We highly recommend you ask for Jerry! Joshua Robinson (Finance Manager) walked us through the minimal paperwork that was needed. Not only that, but he pointed out how that in lieu of a certain loan percentage, we could take advantage of additional dealer incentives that lowered our already small monthly loan amount (we put down a substantial down payment). There were some additional extended warranty/maintenance coverage programs that he explained thoroughly and without pressuring. These weren't the usual "under coating" or "scotch guarding" offers, but legitimate programs that, depending upon your philosophy of money management, were worth evaluating. Josh was a pleasure to work with.I'm writing this the day after we purchased our car and highly recommend Jerry, Josh and this dealership...no buyers remorse!

LATRICE

21 de abr. de 2012

The people at this dealership had great customer service skills. I was ableto go in and pay the price listed on USAA website. Jeryy Sanford was knowledgeableand Robert Payne addressed all my concerns.

donna bullard

21 de abr. de 2012

I love my new vehicle. Our salesmans robert k. did a great job in showing us our option in vehicles. Robert K. was very knowledgeable of our xtera. He worked very hard in making our purchase process go very quick. Very nice dealership

lkhouse20

17 de abr. de 2012

Jay was very friendly and helpful throughout the entire process. The rest of the staff members were also very accomodating. I would recommended this dealership to friends.

retired02

14 de abr. de 2012

Jay and the entire sales team were very friendly and knowledgeable. The price of the truck I bought was fair and I would consider buying my next vehicle there.

bravesecurity

14 de abr. de 2012

Jay King was an excellent salesperson who followed up when it looked like the deal may go south because of my credit issues but he stayed in the game and found me the vehicle that I could use.

campo

13 de abr. de 2012

Jay King was easy to work with. Negotiation was clear and I enjoyed getting to know him during the process. The dealership building is very nice and I look forward to getting my new Titan serviced there. Jay responded quickly to my calls and emails and during negotiation he provided me new/updated information in a timely manner when I requested it.

pkoates

6 de abr. de 2012

Robert did an awesome job. He listens, answers questions honestly and helps you find the car of your dreams. We were looking for a low mileage used convertible and there wasn't a bunch of "used car salesman stuff". He was really interested in what met our needs. Today I came in to have my car for a multi-point inspection and protectorate on the interior and exterior. Robert found me in the waiting area and asked about my new car. He is the guy for you!!! Great service dept too.

rjensen80

3 de abr. de 2012

Had a very pleasant experience purchasing our 2012 Nissan Versa from Lowell Wherry and Dobbs Nissan. Lowell is very pleasant to work with. No pressure. Just a nice person trying to help you end up with the car you want at the price you want. Was very helpful the day we made the purchase and with a few additional followups. Highly recommend. The dealership is clean and other people we met were also friendly and helpful. We are really enjoying our new Versa. It won't burn rubber, but we didn't buy it for that purpose. Wanted a small, fuel efficient car for city driving to save miles on our 2009 Buick LaCrosse and save it for the highway. We like to take long driving vacation trips. The Versa is averaging about 30 mpg in the city and is amazingly roomy and comfortable for a small car. We bought the middle of the line car and I'm glad we did. I like the added perks it has over the base model.

Nancy Crossett

28 de mar. de 2012

The reason I have given the rating I did was because the experience we had at Dobbs Nissan was excellent. This is the third car we have purchased from them. The second we have purchased with Brady being our salesperson. Brady and Kevin have gone above and beyond to see that we got the exact car we wanted. Brady also made the buying experience a pleasant one. All of our questions were addressed and our car needs met. I have recommended them and this dealership to anyone I know looking for a car. Sincerely,Nancy Crossett

Truck-Man

28 de mar. de 2012

Brady was very helpful and very informative. Brady and Kevin were very helpful in helping get what I wanted. They gave me a fair price on my trade-in, and they did not play games about. Brady was on point in answering all questions to the best of his ability. If he did not know an answer right off, he found the answer. Everything the sticker showed or mentioned, Brady explained it clearly and honestly. We test drove the vehicle a couple times on different occasions before the final purchase. Brady was very patient each time and demonstrated all features of the vehicle. If you are looking for a new or used vehicle, I would recommend Dobbs Nissian and look for Brady Cayet.

samanthawills

27 de mar. de 2012

Brady was very nice and answered any and all questions we had. He asked what I was lookin for and what I wanted, and pulled the cars to the front door. He was always extremely polite, and helped us any way possible. At one point, we had even spoken to the manager about some other options, but we liked dealing with Brady better than the manager. We love our Rogue and wouldn't have gotten it without Brady's help!

Life is good

27 de mar. de 2012

Robert K and the staff at Dobbs Nissian were friendly,and made the my car buying experience a breeze. Would reccomend Robert K to my family and friends.!!!! Thanks

dewanna_braden

26 de mar. de 2012

Reggie was very knowledgeable courteous, and professional in assisting me with purchasing my car. When we were test driving he was explaining details of the vehicle and the warranties. Also during my financial procedure he made himself available. I highly recommend him to others.

Lovelaniereese

23 de mar. de 2012

We looked all around town for the best priced Murano. Dobbs Nissan offered a price that couldn't be beat! Not only was Brady super friendly, he was willing to work with us so we knew we were getting the best deal. Also this was the most child friendly dealership. Our two year old loved playing in the play area while we were waiting on all our paperwork! Would definitely recommend this dealership to anyone!

Leigha R

22 de mar. de 2012

I wasn't planning on buying a new car for a few more months, but my sister had recently purchased a car from Dobbs Nissan and highly recommended that I talk to Robert K. So, I went in on a Sunday evening (just to take a look). Robert had come in on his day off and talked with me until close of business about pricing, the exact features I wanted and didn't want, etc. He was very patient and thorough. He narrowed down the perfect car for me before we even left the building! I didn't have to walk from car to car having a salesman "talk me into" liking what I was looking at. Instead, Robert took the time to get to know my needs and wants and HE used his expertise and knowledge to find the right car for me. Let me tell you, this man KNOWS cars and he is EXCEPTIONAL at his job. I have never been more impressed with a salesperson. I never felt pressured into buying or that I was being given the run around. Robert was honest and respectful through the whole process. They didn't have the color I wanted on the lot, so he and Kevin had it shipped in the next day, and by Thursday I was driving away in my new car!! Robert even helped me set up the bluetooth and navigation system before I left the lot and he called me the next day to make sure I was still liking my car. Easiest and most fun purchase of my life! Josh was extremely helpful in explaining all the the finances and added warranties. He was honest with any questions I had and again, I didn't feel pressured into buying a policy that I didn't need/want. I have already recommended Dobbs Nissan and Robert K. to several people and I will continue to brag about the exceptional service I received. Thanks Robert, Kevin, and Josh!!

mflucker

22 de mar. de 2012

I gave this review base off my experience I had at the dealership. Brady was very respectful and answer all my question I had for him very clearly and I have already given his name to several people in case they decide to get a nissan.

kosowskica

16 de mar. de 2012

This is the 3rd vehicle I have purchased through Dobbs Nissan, and every experience has been great. I will continue to use this dealership for any future cars I purchase!! Everyone I dealt with was awesome!!

Cathy McCorkle

12 de mar. de 2012

Buying my Nissan Quest was my best experience in buying a New or Used car and I've bought 5. I was looking at the website Dobbs Nissan and found the car I wanted. I contacted them and Nastasha Regnier called me back and we set up a time for me to come and look at it. We went for a test drive and I set up another time to bring my family to look at it and drive it. Talked with the finance department and with the manager. Everyone was so nice and answered all my questions or concerns. They brought the Van to me to drive for a couple of weeks while I was working out myfinanicing. I really recommend the Dobbs Nissan Dealership they are great people to deal with and if I ever need another car I'll go back to them. Cathy McCorkle

erickpie

11 de mar. de 2012

ROBERT K. & TERRI SIMMONS WERE EXCELLENT PEOPLE. THEY MADE THE IMPOSSIBLE, POSSIBLE, THEY HAVE GREAT CUSTOMER SERVICE SKILLS AND WONDERFUL SALESMAN. IF YOU ARE LOOKING FOR A GREAT SALESMAN ROBERT K. IS THE MAN. :-)

rkrutledge

9 de mar. de 2012

I went to Dobbs Nissan after deciding I wanted to test drive the 2012 Versa. Natasha Regnier was the sales representative who assisted me. We looked at several Versa models, as well as some other possibilities. She was very up front, friendly, and knowledgeable in the way she took care of me. When we finally decided on the features of the car I was interested in, she got with her manager Kevin and they located one by means of the network and had it brought in the next day. The paperwork to complete the purchase was a breeze, and I had a great car buying experience at Dobbs Nissan.

mtnclmbr1961

8 de mar. de 2012

Natasha was wonderful to work with. She listened and gave us good options to consider. When we didn't find what we were looking for at first, she kept looking and found the car we wanted and needed. She was never pushy or overbearing. I appreciate how professional she was. She made my car buying a great experience. I would recommend talking to Natasha Regnier if you are shopping for a car.

lizlofland

7 de mar. de 2012

Mazda 5...my husband and I purchased our first new car with DOBBS our rep was Natasha. She is absolutely amazing. She helped us right from the start asked me what I was looking for gave me a price and we told her what our budget was and she worked with us on that. It was great. We are so pleased with the work ethic, this place is truly a customer service orientated dealership . We had been looking for such a long time and God answered our prayers with our budget...Thanks Natasha...

kelsey_07

6 de mar. de 2012

I absolutely love the car I have purchased from Dobbs Nissan. Everyone was very friendly and helpful, especially the sales associate, Graham Chandler. Mr. Chandler was very patient with helping me decide on a car best for my needs and price range. I will highly recommend this dealership to anyone. I had an excellent experience!

goins0800

1 de mar. de 2012

We can't say enough about our experience at Dobb's Nissan. We had absolutely no intention of actually buying a car when we walked in. Then, here came the salesman who was all decked out in his fancy duds. Robert K. made us feel like long lost cousins. He was very down to earth and easy to talk too while also displaying a great deal of knowledge about Nissan vehicles. I honestly don't think you could meet a nicer, more sincere guy. He even laughed at my husband's dumb jokes. (Thanks for encouraging his immature crazy behavior Robert!!). Then, we met the sales manager, Kevin, who bent over backwards to make us feel welcomed. His next career might actually be in pinstripe removal. Sorry for being so picky! When I took a test drive in the Altima coupe, I knew I was in trouble. Then, came the part I despise, the deal. Ugh....but Robert K. and Kevin made working out the details easy. It was the best experience I have ever had buying a vehicle. When I signed the agreement, I did so without feeling pressured and I actually felt like I got a great deal. Even the guy in the finance department, Josh, was great to work with. and very patient. My husband asked a zillion questions. I'm fairly certain he hoped we would just go away!! But, he too kept smiling and answering every question or addressing any concerns we had. Sure hope his kid won that pine wood derby!! Did I mention we drove two and a half hours from Missouri to get to Dobbs. Trust me, it was well worth it if your looking for a dealership that actually makes buying a new car feel like it should. I drove away smiling and am still smiling today. Matter of fact, I plan on going back to buy my next car.

ShandaB.

28 de feb. de 2012

O.M.G. Is all I can say!!! Robert K. is by far the best sales representative I have ever met!!! He was very understanding, helpful, attentive, & respectful. I've never met anyone like him. I can truely so that he is not a rip off or jus sumone trying to put u n anything to get ur money. Robert K. showed me this car, and i feel in love with it. Real clean, fully loaded features, overall a wonderful car for me and my kids. If i ever had to suggest a sales representive it wud "DEFINITLY BE ROBERT K." Robert K. is the man. If ur lookin for a nice reliable, luxury, grade "A" car, (Used or New) PLEASE GO TO ROBERT K!!!! I promise u wont leav unsatisfied. O.M.G. There's so much I can say bt im tryn to sum it all up shortly!!! Long story short.... Rebert K. is the man. If u want a gud car for ur moneys worth go to him. I promise u wont regret it. -Shanda B.

jmcminn

27 de feb. de 2012

I just would like to commend the excellant sales knowledge on purchasing my Sebring.Robert is an excellant communicator and was extremely pleasant, and the best sales experience I have had in buying cars, One is always leary of buying a used auto and Robert was able to meet my special needs and I was able to fnd me a car I never dreamed, A Beautiful Red ,Convertabile Sebring. I am thrilled and will recommend your dealership and Robert to anyone who is interested in purchasing a vehicle.Thanks so much for the hospitality and service.Jan McMinn

cfrancis319

20 de feb. de 2012

I went into this dealership with a chip on my shoulder because of the negative experiences I had at previous Kia dealers. I had no intention of purchasing a vehicle but was interested in looking at the Nissan Rogue. Not only was Robert K at the door waiting on us, but he knew my name and was sincerely friendly. He jumped right into the most extensive breakdown of the vehicle, bumper to bumper, that I have ever experienced. His knowledge of Nissan vehicles gave me added confidence in this dealership and their integrity. Never once did Robert K push me to purchase the vehicle, but instead took an approach that focused on my needs and wants. I felt like a person in this dealership rather than a price tag or a waste of time. I test drove the vehicle and fell in love. It had such a smooth ride and amazing features. Without me even having to ask, Robert K asked me what specific features were most important to me and showed me a model of the two types of cars with those features. I was able to compare them in person, with him providing guidance along the way. Robert K also offered to provide me with a detailed breakdown of the pricing of the three models I was debating between. The pricing was very fair and they were more than willing to negotiate with me to get the price-point I was looking for. He was up-front about all costs prior to negotiations and there were no hidden costs added on the back end. Honest has been a rarity at car dealerships, in my past experience, but Dobbs Nissan was different than the rest. There were no schemes or tricks and there was no pushing on Nissans part, so that made me feel in control of the situation and put my fears at ease. We were able to work in a great deal for my trade-in and I even added the extended warranty (which is awesome!). I honestly had no intention of purchasing a vehicle. This is the first car I have purchased all on my own and I honestly could not have had a better experience; especially compared to my experiences at other dealerships in the area. I would NEVER go to another dealer for any future purchases. Nissan on Hacks Cross has my lifelong business and I am thoroughly impressed with their customer service, company morals and integrity. If you would like knowledgeable staff, great pricing and top-notch vehicles, Robert K at Dobbs Nissan is your man! Also, Terri Simmons, the finance manager, was so incredibly friendly and willing to patiently allow us to review every cent included in the paperwork. He was knowledgeable of the rules and regulations and was more than eager to explain every line on the form, just so I could make sure I wasn't being ripped off.

jspringer062011

15 de feb. de 2012

I have never been treated so well in any experiance dealing with purchasing. Robert your sales guy went so far above and beyond that I used this experiance at my meeting to inspire my team to do the same.You have a top notch individual working for you.

kajuandria

10 de feb. de 2012

My experience at Dobbs Nissan was wonderful. I got a great deal on my car and my salesman was awesome as well. Reggie Hill's personality, friendliness, patience and sense of humor made my car buying experience a great one and I would recommend him as well as Dobbs Nissan to anyone who interested in buying or leasing a new or preowned car.

daveheid

9 de feb. de 2012

We were looking to buy new 2011 Versa, locally we were not having any luck, they were very friendly and clear about the drive away price over the phone and email, we were prepared to drive 400 mi to Memphis to purchase, an unexpected call from a local dealership changed our plans at the last minute.

Christi Jackson

2 de feb. de 2012

I purchased a car from Dobbs Nissan.I was so nerveous about buying a car but Robert K. put my mind at ease. I have never been to a dealership where all the people was so friendly. The experience with Robert K was so professional and hassled free. I didn't have a question that he couldn't answer but to make my experience more wonderful I didn't have any insurance and he called around and got me some and I didn't have to move. The Finance Department was a pleasant experience too. I never been to a dealership that could meet all my expectations like Dobbs Nissan. Robert K is the man to see for any car purchasing. If you know what I know you wouldn't go anywhere else but to see Robert K at Dobbs Nissan. I thought when I left there that was it but the next day Robert K called me to see if my kids liked the car and if everything was going good. The experience with Robert K caused me to tell everybody I come in contact with there is no other dealer I would go to. PLEASE PLEASE CHECK ROBERT K OUT!!!!!!!!!!!!!!!

tcraven

2 de feb. de 2012

After seeing a few used vehicles shown in a Memphis car magazine,I stopped by the Dobbs Nissan around 5:00 PM on Friday night 1/27/12 to see what used vehicles they still had similar in body type to my 98 Ford Explorer Sport. Something newer with less mileage than mine which has only 112k.(This is a deal breaker for me). I have been looking for a while but nobody trades them in much as once they buy one they really like them. Robert K greeted me right away and took me to see the 2001 Ford Explorer Sport they had in stock. It was in excellent condition and price. He got the keys and brought it up front for me to get in and look and he was smiling really big and we both got excited and high fived when he told me it had only 104k milage. It was really funny. I don't know which of us was happier ..lol. The inside and exterior was in excellent condition. It had almost new tires and the only place that showed wear of 104k mileage was the steering wheel(which a new cover could easily take care of). The dealership is at an excellent location for a highway or city street test drive and we took it out and it drove smooth. They were willing to work with me on a cash discount. They washed it again while Robert gave me a ride home to drop off my car(I live close by) so I wouldn't have to come back the next day with someone else. They quickly looked over mine and gave me an expected trade in estimate (but I decided to keep it for a while as I may give it to my daughter). The finance guy Terry was great also and explained everything clearly and it didn't take very long. In a couple of hours I drove the car home and even though I was the last to leave on a Friday night everyone there was friendly and personable and seemed happy to get the deal done for me. Robert K even called me on Saturday the next day to make sure all was ok and I was happy. I will definitely recommend this Dobbs Nissan dealership team to others.

gareyadkins

31 de ene. de 2012

Robert K. was great to work with buying my Altima. No high pressure sales, and very knowledgable of his stock of autos. Idrove the vechicle home the same dsy.Josh in Finance was very nice and answered all my questions to my satisfaction. A great guy.My overall experience was very good and I recommend these folks and Dobbs Nissan, when purchasing a new Nissan.

Monietn

31 de ene. de 2012

I was invited to a birthday party and Reggie Hill was there talking about this great looking new car they had on the showroom floor. He described the car a certified Nissan 370z 2011 the color and all its features. I had to see the car for myself, so I went to see Reggie Hill at Dobbs. Within one week I saw the car test drove it Reggie was running the numbers and I walked out with my new car.Love it........... I get some many compliments on this car. Thanks Reggie

carverfm

30 de ene. de 2012

Recently bought a 2012 Nissan Maxima. Robert K was excellent in providing us with good service and helping us decide on the vehichle that best suited our needs. We went in with the intention of just shopping with a small interest in buying that day, but Robert's great customer service caused us to leave with a vehicle that day.If you are looking to buy a car and specifically a Nissan, go to Dobbs and insist on having Robert as a salesman.

D an

28 de ene. de 2012

We recently purchased a Nissan Pathfinder from Dobbs Nissan. We had been looking at various SUVs for months and had visitied most dealers in the Memphis area. While many dealers and individual salesmen were cordial and helpful, Robert K. was very attentive to what we wanted to see, good to make suggestions, and made sure we never felt uncomfortable or pressured. Because of our reluctance to get into an "office" situation, he brought key members of their staff to meet us as we were looking at various choices and answer questions we had on the spot. The actual offer process was as pleasant as any we have been involved in, with none of the usual sales tactic verbiage. After the sale, Robert K. was still delivering customer service, getting back to us with questions on operations of our new car and making sure we were completely satisfied. Cudos to the entire staff, Robert K, manager Kevin Richie, finance mgr Joshua Robinson and others of which we sadly can't recall names

egraeber

23 de ene. de 2012

Brady did a very good job with keeping me up to date on how the process was going. He was able to secure the vehicle that I was looking for and holding it for me. Brady has a calm demeanor and seems to be very honest and willing to go the extra mile. My overall experience was a very good and I would definatley go back when I am back in the market for a vehicle. I highly recommend visiting this dealer and asking for Brady.

meg42391

18 de ene. de 2012

The best car buying experience I've had so far! Very friendly and accommodating to all the wants and needs that I was looking for in a car.

Bonnie Doss

17 de ene. de 2012

BD - Jan 17, 2012 I recently purchase a 2012 Nissan Altima at the Dobbs Nissan dealership located in Memphis, TN - Hacks Cross. If you want to make your auto buying experience a fantastic one - I strongly urge you to visit this dealership and ask for Robert K in the Sales area. This was the most outstanding buying experience that I have ever had. Robert was there to make my buying experience outstanding and he provided above and beyond customer service. The friendliness of the entire staff was very nice and my overall experience was very nice, no pressure on my purchase. This is my second new Nissan Altima and is my very favorite car on the road, love the look, love the ride, and love how it handles. Thank you Robert K for your outstanding service and making my Nissan experience outstanding!!

misschevus

11 de ene. de 2012

The overall experience at Dobbs Nissan was incredible! I will make several suggestions to my friends for their next vehicle purchase.The saleman attitude was terrific....he went above and beyond to exceed my expectations.

Seheise

31 de dic. de 2011

We had a wonderful experience with everyone at dobbs. Started with Rob, the Internet manager. He, together with sales manager Roger, made the deal work out as we needed it to. We drove 3 1/2 hours to do business here and would do so again.

dct1954

28 de dic. de 2011

If it wasn't for Natasha Regnier I would have probably bought another brand. Although I prefer Nissan I was considering Honda and Toyota. It honestly came down to Natasha's down to earth mannerism in showing her interest in what my concerns and interest were that made the difference.

gudukasa

17 de dic. de 2011

THIS MY FIRST EXPRIANCE TO BUY A NEW CAR TO A GREAT PLACE DOOBS NISSAN WITH A GREAT AND FREINDSHEEP EMPLOYEE Steve Oriaku.I WILL RECOMANDED WHO EVER I KNOW DOOBS NISSAN WITH Steve OriakuE.J.TANKS

spj50000

14 de dic. de 2011

I must say it was one of the best times i have had when buying a new car. Natasha was very helpful it was a cold and raining day in Memphis and i couldn't decide between two cars. Natasha was out there in the cold helping and answering my questions. I finally decided and everything went real well. If you are looking for a car i would use Natasha at Dobbs Nissan, great service

Ralpht

14 de dic. de 2011

I have purchased from Dobbs Nissan in the past and had a very good experience. However, in dealing with Natasha, my recent purchase experience was outstanding. She was not at all what I expected in a salesperson. She was not pushy, she let me make suggestions on pricing and did not put me down (as so many other salespeople had). She worked with me and her sales manager to get me the price I wanted to pay. She was friendly and showed a professionalism missing in so many car sasles people. I had talked with another person, who I did not know, but who had purchased a truck like the one I wanted. He told me he bought from Dobbs and Natasha was his salesrep. He shared with me the price he paid, which gave me great hope. He too was very satisfied and that is why I sought to do business with Natasha and Dobbs. I had gotten the same truck and price from Jim Keras Nissasn but because of the way I was treated by Natasha, I went to Dobbs. She is a fine person and it was a pleasure having her for my salesrep. I hope the next time I want to purchase a new Nissan that Natasha will be available because she is the kind of sales professional I prefer to do business.

mel & helen lencioni

23 de nov. de 2011

I would recommend this dealership because of the friendly sevice and professionalism that was diplayed during our purchase. Natasha Regnier was very knowledgeable and thorough. The credit manager was also very professional as well as all of the other people we came in contact while at the dealership. This dealership is competitive and will go the extra mile to make a sale. I would rate our overall experience a 10!

Jprocella

11 de nov. de 2011

I had been looking for a Quest in my hometown, when they would not come off the price of the vehicle I started searching for another dealership & found Dobbs Nissan. Which is 2 hours away. But let me assure you it is worth the drive! My salesperson was Natasha. We spoke on the phone several times about the new vehicle I was searching for. Natasha was always polite & knowledgable about the particular vehicle I wanted. We done all the negotiating over the phone & I asked her could I come n the next morning & sign the paperwork. It only took 45 minutes to buy my new vehicle & it was thousands cheaper!!!! Natasha had it cleaned & full of gas! My husband was in shock on how quickly we were able to get in & out & headed back home! If u want the BEST car buying experience then you need to see Natasha Regnier at Dobbs Nissan! You will not be disapointed!

hypetoquit

28 de oct. de 2011

This is a great dealership they make things right you want leave until your are happy. It's all about the customers at Dobbs Nissan they really do treat you like family. I recommend them to everybody who is looking for a new or use car. Everybody at Dobbs Nissan do a great job an beyond.Frederick Smith,Jr.

Mike Medley

11 de oct. de 2011

Outstanding experience. The entire staff at Dobbs Nissan worked to serve. I want to especially single out Ms. Natasha Regnier (sales) and Mr. John Galvalisi (Service). Natasha has greeted me personally every time that I have arrived. This personal attention has made me feel welcome an appreciated as a customer. Natasha was very knowledgeable and knew every aspect of my car. She took the time to demonstrate all of the functions associated with my new 370Z. On a test drive Natasha even let me play my favorite group, Rammstein, while we did a test drive just so I could test out the audio system. This is the first time that I have enjoyed buying a car and it is all due to my dealings with Natasha. When I had my car serviced I dealt with John Galvalisi. John was very nice and was always open and upfront about any work being done on my car. John made sure that my service started on time and that the work was completed promptly. John would even come out and give me updates. The rest of the staff were also polite and were very involved in the process. I highly recommend Dobbs Nissan and especially suggest asking for either Natasha or John.

hoboat33

1 de ago. de 2011

Natasha was great to work with. Prompt replies to any request for information. Everything possible was set up prior to us coming to get the car. Great experience.

malcolm74

31 de jul. de 2011

Because since the very day I purchased my 2010 Nissan Sentra,all your associates were very kind,helpful,and professional in assisting me with best choice in a vehicle. I've no complaint or problem with my vehicle proformance. I would consider purchasing another vehicle and/or suggesting this dealership to family and friends.

drevo

26 de jul. de 2011

My husband and I had been shopping around for a Nissan Murano for over two years. When we were finally ready to purchase one, we had a great deal of trouble finding the particular color that we wanted - Graphite Blue. After an online search, we found that what we wanted was in Memphis, Tennessee, at Dobbs Nissan, which is approximately 4 1/2 hours from home. Let me tell you, it was definitely worth the drive! Jim "Tank" Tankersley, our sales consultant, greeted us warmly when we walked in and immediately took us outside to look over the vehicle and take it for a test drive. Jim was extremely knowledgeable about the vehicle and told us about features that no other sales consultants had shown us in the two years we had been shopping around. When it came to negotiating the price, Roger (the sales manager) made us an awesome deal. Negotiating is usually uncomfortable and awkward, but not with Jim and Roger. I really feel like we paid a fair price for our Murano. When it came time to leave, Jim walked us out to the vehicle and took the time to answer all of our questions. He gave us his business card with his cell phone number and told us to call him anytime. You can't beat service like that! This morning, he called to make sure everything was great and to see if we had any more questions. We love our LE Murano and are so happy to have made the drive! Thanks, Jim and Roger!

nataliesmith901

20 de may. de 2011

Brady & all the employees at Dobbs Nissan have gone above and beyond to make sure I am satisfied customer. My Rogue is everything I wanted in a new vehicle. My financing options are extremely reasonable and were explained to me thoroughly. Any questions or concerns I've had are always addressed in a timely and effective manner. The service department is incredibly fast and have always made it possible to fit me in even on certain occasions when I haven't had an appointment. I recommend Brady & Dobbs to all of my family, friends, and coworkers when they mention needing a new car!

Mixer99

14 de may. de 2011

This is my fourth purchase from Kevin(mgr) and second from Natasha. Both individuals are without a doubt the highest caliber in integrity. In all of my dealings, never have I had my time wasted or my intelligence challenged. My most recent experience in buying a new Maxima was no exception. Quick in and quick out with all numbers and financing up front. If other car dealers would just realize this simple, no nonsense approach, they would certainly sell more.

pianokris

3 de may. de 2011

The employees were very friendly and went out of their way to help me. I was made to feel welcome and never felt pressured. We were able to work ut the best possible deal for me. I would recommend Dobbs Nissan to any of my friends or family. Bruce and Josh in particular were helpful.Thanks,Kris Grauel901-240-4333

m_knuckles2002

28 de abr. de 2011

It had been a while since I had purchased a car so I was nervous about the whole process. The saleman made me feel very comfortable and found me what I was looking for. I am very happy with my 350Z convertable. I would recommend this dealership to anybody who is buying a car

dbianchi

21 de mar. de 2011

I purchased an 08 Mitsubishi GT from them approx.8 months ago. I think everyone in the dealership smiled and spoke to us the minute we walked in. They were all very nice to us and answered every question we had. What I really noticed was that one of the salesmen spent about a half an hour showing my son how things worked in the vehicle when it wasn't even our salesman...As a business owner myself for the past 15 years,I was extremely impressed with this Nissan Dealership !! Thank-you all for your kindness and WE WILL BE BACK !!! Dominic Bianchi Walls,Ms.