Sharon B

15 de sep. de 2016

This dealership strives to provide great service. I highly recommend it

Autonation Toyota

13 de sep. de 2016

I highly recommend Kent along with the rest of the staff (finance, manager). They made the car buying process so much easier and exciting. Such nice and honest staff!

Valued Customer

12 de sep. de 2016

Bought my vehicle at this dealership because I heard good things about them from a few coworkers. Not impressed at all with the service center. They are very high volume so I feel as I'm treated as just a number. No one seems to care to get to know you as a owner and customer. I'm not looking for Lexus service from Toyota but I've had other vehicles, even servicing them from places that I didn't purchase from, treat me better than this location. Seriously thinking about looking for another dealer to service the vehicle once the factory service plan ends later this year.

David Geils

10 de sep. de 2016

Excellent service from everyone in the transaction.

F Valente

9 de sep. de 2016

I feel that my free 1000 mile service that came due in July should have been honored when I came in in Sept. I had not reached the 1000 miles until the month of September. I am sure if I came in July they would not have honored it either since I had not met the mileage. Damn if you do and damn if you don't. Why have extended warentee?

Valued Customer

6 de sep. de 2016

They do everything right. I'm in my 60's. I've had a LOT of different makes and models. Best product, best service I've ever had. Can you guys do anything to help the Bears??

Charles with a Toyota from Chicago

3 de sep. de 2016

I am willing to drive more than 60 miles round trip to have my car serviced at Auto National Libertyville. The work is excellent (and they stand behind all repairs) and the customer care is outstanding. They also have a comfortable waiting area.

Donna Rydzinski

2 de sep. de 2016

Courteous, quick, efficient, helpful, polite, on time

Rahul

30 de ago. de 2016

Very professional and friendly service. No pressure.

newowner

30 de ago. de 2016

Had the right car for the right price. Great experience

Patti B

25 de ago. de 2016

Janeta was excellent. She promptly answered my inquiries & found me a 2016 Sienna that was exactly what I wanted. She spent time with us & was very fair. Great service.

AutoNation

23 de ago. de 2016

Great seller!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

HighlanderLove

22 de ago. de 2016

Purchased a 2015 Highlander via a broker and was a much better experience than dealing direct, plus the car was shipped right to me!

Bob K

18 de ago. de 2016

Per our request for a used Prius, Tyler a brand new employee showed us a 2013 Prius and we took it for a test drive. It was in especially good condition and a Prius is noted for its reliability and impressive gas mileage. What we really liked was no sales pressure to purchase, so we went home to give it some thought and returned later in the evening to buy it. Since Tyler was in training, Bryce assisted us with the purchase. I highly commend all who assisted us. It was a very pleasant experience. We just love driving our Prius.

Diane

9 de ago. de 2016

excellent attention and pricing. My need was small but they gave me everything I needed and more.

Eric

8 de ago. de 2016

Excellent customer service all around. Everyone was very friendly

Ralph Mohica

6 de ago. de 2016

Excellent exper.Salesman great ,not pushy very knowledgeable about product.Found the exact vehical I wanted .

Phil

30 de jul. de 2016

Don was great!! He took the time to show me and my wife all the cars that fit our budget and kinds of cars we wanted. He was never pushy!! Didn't try to show us anything that we couldn't buy or want. The finance team was efficient and friendly. The service department was cooperative allowing me to inspect the car on the rack as I am a mechanic myself. I will definitely do business with them again.

Sonmi

30 de jul. de 2016

I can always trust on Maurico for his honesty and service.

Antoinette Corelis

30 de jul. de 2016

A quick and efficient oil change/tire rotation. Very pleased!

Michael F.

29 de jul. de 2016

Great on price. Made the process easy. I love my new truck. I would recommend this dealership to new car buyers.

Judy

29 de jul. de 2016

Mr. Ramos was friendly and efficient. I did not have an appointment because the "check engine" light had gone on as well as the "TRAC OFF" light and "VSC" light. He was able to get the van serviced and repaired on the same day

Joseph Balog

29 de jul. de 2016

Awesome experience from this dealer!!! Syed was our salesman and he was very nice and kind with us!!

Henry Paluch

20 de jul. de 2016

excellent service was able to change appt with no trouble

Monica

18 de jul. de 2016

Car was using a too much amount of oil for number of miles being driven and had difficulty accelerating. Car failed an oil consumption test and pistons package was replaced by Toyota. Difference in the drivability was significant after the repair.

John Kinder

18 de jul. de 2016

The sales staff was professional & knowledgeable without creating an pressure filled environment. The pricing was straight forward and process relatively quick.

Carolyn

13 de jul. de 2016

The service dept. had helpful, friendly people who quickly found the problem with my Toyota Prius. I was on my way in no time.

Russell

12 de jul. de 2016

Was pleasant and relatively quick. I do not need fifty characters to complete my assessment of service.

Vicki

7 de jul. de 2016

Courteous and efficient service without an overly long wait. Loaner provided quickly. Pleased with experience and work performed.

Don

7 de jul. de 2016

Very accomodating, I will have my Rav4 repair today and so far I getting a well treatment.

Rich K

16 de jun. de 2016

Have not purchased a car in many years. Working with Jon Stephen our sales person made it a pleasure with no pressure. Had a great experience.

Taurino flores

3 de may. de 2016

Pay $929 dollars for service I guess I needed to pay another $900 to get the car wash.

Christine Lindomn

3 de feb. de 2016

2007 Scion recall for an oil leak. NO problems prior to the recall!!! Pistons had to be changed/replaced. Brought the car in , got a loaner-4days later car was ready. Drove approximately 25 miles and something under the car was dragging!!! Diving on the toll, my daughter had to pull over and look-it was the engine protective shield dragging. She tucked it up and got to her destination-parked the car all weekend, as she left for a business trip. Upon returning she contacted the dealer, they said to bring it right in. Leaving her destination it came down again-as it was NOT secure. She pulled over, and a gentleman helped her tie it up on the side of the tollway. NEEDLESS TO SAY-TOYOTA WANTS TO CHARGE HER $700.00 THEY CLAIM SHE HIT SOMETHING! NEVER NEVER HAD A PROBLEM WITH THAT CAR-AND AFTER THE ENGINE WAS OUT AND PUT BACK - NO DOUBT IT IS THE SERVICE DEPARTMENT FAULT. IM HAVING THE CAR LOOKED AT TODAY BY ANOTHER DEALER, IT WILL GO BACK IF WE FIND THEM AT FAULT!! ALSO, WHEN THE CAR WAS IN THE SHOP, THEY CALLED TO SAY THE SERPINTINE BELT AND WATER PUMP SHOULD BE REPLACED! WELL, WE TOLD THEM WHEN IT BREAKS WE WILL HAVE IT FIXED!!

Jeff Przybylka

12 de ene. de 2016

I purchased A used car my Mom found down by you was what I wanted and the Price was right. We went in took it for a test drive and Bought it had a small issue went back to dealer seems to be fixed. Been driving in for a while no issues Mom is watching site for a vehicle for Her.

Nimal Jayasinghe

8 de ene. de 2016

The sales person was very courteous and was very helpful in assisting us to choose theright vehicle for us. He explained in detail the operation of the vehicle we were interestedin. The person in charge of the finances was vry friendy and helpful and conducted the transaction to our satisfactory.

Jim North Shore

7 de ene. de 2016

I purchased a rav4 all-wheel drive salesperson was very patient and explain to me differences between models then he suggested to go drive some different models and I found exactly what I was looking for

Kevin Kelly

5 de ene. de 2016

After shopping around other Dealerships, I found AutoNation of Libertyville to have the best selection of Scion's. The salesman was very knowledgeable and it was a stress free transaction.

Jon Stephens

1 de ene. de 2016

I was really pleased with Jon Stephens help. He explained everything very well and gived such an amazing customer service. I would definitely recommend a friend/relative to purchase a vehicle from Libertyville Toyota.

John C

28 de dic. de 2015

The sales experience was a pleasant surprise. The salesman Don Malesky listened to what I was looking for and presented me with exactly what I wanted. He was not pushy yet offered all the options available. He was so thorough that I was able to make a decision overnight.

Paul

28 de dic. de 2015

Great experience working with Nick. Got a fair offer for my trade, a good price on my vehicle and excellent service.

DUCE R

22 de dic. de 2015

Libertyville Toyota did a great job in obtaining financing for my purchase. The salesperson was very polite and courteous. The Finance Manager was very pleasant and accommodating. I would purchase another vehicle from this dealership and recommend it to friends and family.

Deb D.

20 de dic. de 2015

The sales process was great just takes a long time to go through the entire process but in the end I walked out with two used cars that the family is happy with!

Anna

16 de dic. de 2015

We bought a new Highlander and Sam B. helped us with our purchase. Our experience with Sam was wonderful and we definitely recommend his services to anyone looking for a Toyota at Autonation, Libertyville. The purchase process was easy and convenient. Sam is knowledgeable, highly professional and very intelligent. He is a true asset for Autonation Toyota in Libertyville,IL. A+ experience! Thank you,Sam!

Urvashi Kaul

15 de dic. de 2015

Was a really good buying experience and excellent car

Amita Kadakia

8 de dic. de 2015

Bought two Toyotas from this location in last 5 years.

Patrick56

8 de dic. de 2015

Sadly, my 2004 Prius was involved in a bad accident, so I was in need of a new car. I've always enjoyed the fuel efficiency, hybrid technology and comfort of the Prius, so I was delighted that my friendly and knowledgeable salesman Don helped me find the new 2015 Prius that was right for me.He made all facets of the sales transaction easy to understand and smooth-flowing, I would recommend anyone looking for a Toyota to visit the great folks at AutoNation in Libertyville.

Emil E

4 de dic. de 2015

I did get a lease from this dealership. People were very friendly and helpful. Process went smoothly and quick. I will do business with this dealership

MohammedH

2 de dic. de 2015

Salesman was respectful and loyal and took his time helping me purchasing a car with an amazing deal.

Official Soccer Mom (Toyota Sienna Owner)

2 de dic. de 2015

I've purchased from this location before, but really appreciate how helpful and knowledgeable the salesperson was with the most recent purchase! I would highly recommend Jon Stephens (sales) and Jeorge ? (Finance). The only downside was the amount of time it took to complete the process (negotiating and paperwork took 3+ hours) but at the end of the day, I love my car!

Venkata

1 de dic. de 2015

It was wonderful experience through out my car buying.. great customer care.. very good price..

Dale W. Warnke

30 de nov. de 2015

We have been customers of Libertyville Toyota since 1977. Our most recent purchase is the 14th vehicle that we bought from this dealership. We have always received courteous, friendly, and professional service. We would not hesitate to recommend Libertyville Toyota to anyone.

senthilkumar asokan

29 de nov. de 2015

I recently bought 2015 Toyota sienna XLE at a good price from David Killian. ultimate and very professionalism, no sales pressure and very honest in my opinion. I found an amazing price online for XLE 2015 sienna and went in for a test drive. I received car quote through mail.He did not pressure our buying decision and was a great person to work with. I highly recommend him to any one looking for a new Toyota.

Linda Thunberg

23 de nov. de 2015

I never have a bad experience at Libertyville Toyota

Thulasi

22 de nov. de 2015

My Exp with LibertyVille Toyota Nation is really Good

Marina Oleinik

20 de nov. de 2015

Great facility and well done work, will come back.

Sammyfan500

20 de nov. de 2015

I was kept informed about the progress of the repair

W. Paul M

19 de nov. de 2015

Very good experience with my purchase, no typical dealer tricks and everything from selection of the real car and financing and finally sign off all the document are a FLOW, and no waste time, salesman Paul is very professional, very friendly and knowledgeable to explain the new car features and also all others maintenance requirement, and also the extension warrantee coverages. The first time I have such positive experience to the car dealers. I will come back for my next new car to AutoNation chain for sure!

Libertyville buyer

5 de nov. de 2015

I Love my new RAV4. The experience was not at all painful.

Dinah olarte

31 de oct. de 2015

It was a great experience, Don Malesky was very helpful and the staff are really eager to sell the car

TJ

29 de oct. de 2015

i was sold used car they said 3 day buy back or 60day warranty i found problems with car they repaired a few things and stalled repairs and got the run around and finally i went and payed another dealership for repairs. air condition compressor and rack pinion beware of there words 60 day warranty the sales person that sold me the car no longer work there he quit i would never buy another car from this place I WOULD HAVE GAVE THEM LESS THEN 1 STAR IF POSSIBLE A - 10 VERY................... UNSATISFIED CUSTOM

Mike

28 de oct. de 2015

AutoNation Toyota Wary good and frandlyGood price

Ambarish Bhagwat

27 de oct. de 2015

Very happy with the whole trade-in and buying process. Very Transparent and commited sales person as well as financing team. Overall a very good experience. Definitely recommend others to go to this location for buying cars..

Fen

23 de oct. de 2015

I like my sale lady, service manager, and financial guy. They're awesome!!!

Targetjoe

23 de oct. de 2015

Great buying experience. The staff was friendly and nice. Their showroom is excellent and they have many vehicles.

Hsieh

6 de oct. de 2015

Great Sales and Services Facility. Sales called and e-mail promptly.The best offer I can find in the nearby dealerships. After-sale services follow immediately.

Ramy Henin

5 de oct. de 2015

The overall car buying experience was daunting, but Jon Stephens at AutoNation Toyota Scion made it much easier. He was very knowledgeable, very easy to work with, and made the whole thing much easier for us.It was easier to make a decision buying a car because the crew at AutoNation didn't seem pushy or intimidating.Would definitely go back to this dealership again in the future, and would definitely recommend to friends (already have actually!).

Katie M

3 de oct. de 2015

They had a nice car and we're fine through the test drive and negotiations. We had even agreed upon a deal for a used car and trade in and made an appointment to complete the transaction. We were on our way there when one of the sales managers, Michael, called to inform us that the car was sold. There had been no prior mention that the car may not be ours. This whole process was a colossal waste of my time. I will not do business again with this dealer. If you value your time, go somewhere else to buy your car. They have no respect for customers and have no problem cancelling an agreed upon deal.

Tricia L.

2 de oct. de 2015

Have been coming here for year. Great service. Friendly staff.

chuck davies

29 de sep. de 2015

russ ball was very professional,friendly and courteous.no pressure sales experience and the finance department was excellent.

Andy

29 de sep. de 2015

Great service and customer representation! The salesmen were very kind and helpful

S. Sterling

29 de sep. de 2015

Overall experience came out satisfied, however there was some initial pushback on who was going to pay for a part my less than 1 day old car needed.

Jim Hader

26 de sep. de 2015

Our salesman, Rick Samborski, was very good to work with. We traded our 09 Venza for 15 Venza. We came in with a number in mind and Rick, working with the General Manager Jerry were able to come very close. We really felt comfortable with the transaction.We have purchased cars from Libertyville Toyota in the past and have always been happy with the sales and service experience.

Amy and sean

26 de sep. de 2015

We were looking for a cat and they had the one I loved. The salesman was great, what I loved was he wasn't pushy! The gm and finance guys were very nice too

J Kraemer

23 de sep. de 2015

Sales representative was helpful in locating a car that met my requirements

Mary C. Asta

22 de sep. de 2015

I was satisfied with everything except the fact that the car I purchased was on empty. If we had wanted to take it for a test drive I guess we would have had to put gas in the car ourselves. When we left the dealer it was pouring rain and we had to find the nearest gas station. The gas gauge was on empty. Was worried we were not going to make it. Not a good way to do business.

Debbie L.

21 de sep. de 2015

I was looking for a dealer a little closer to my work to have my car serviced. A friend referred me to Libertyville Toyota. They were fantastic! They have always stuck to the time they have told me service will take, they have addressed all my concerns and brought recall items to my attention. They jumped in and ordered parts for recall items and told me they will call for an appointment when they have the items. Their staff is always friendly and helpful. I will continue to recommend! I will also consider buying a car their in the future.

Satisfied Customer

17 de sep. de 2015

I brought my car in for a rotation of tires and a noise underneath car. They found the problem and then during inspection they found ms that my break pad was being wire because of pins sticking. They had completed al the work within 2 hours and also gave me a discount which I appreciated. I am thankful for your great customer service personnel that I was dealing with during this visit and for being through and keeping me safe and for the care you have with representing what your business stands for. Thank You

Raul Acero

16 de sep. de 2015

The area of ??service and repair of Toyota dealer at Libertyville IL is excellent, but more important is quality customer service especially to Mr. Carlos Almanza.

Ben mui

15 de sep. de 2015

Service took only an hour, waiting area clean, amenities are comfortable

ToyotaFamily

5 de sep. de 2015

Satisfied with the service apart from the fact that while finacing, was being a little forced to go over the basic package.

Jennifer Evans

31 de ago. de 2015

I always take my car to Auto Nation in Libertville for any repairs needed for my 2003 Corolla. I have well over 150,000 miles and the reason for this is because of the expert care my car has been given at this Toyota Dealership. Outstanding services writers i.e Joe Grimes and Carlos have taken special care of my auto to ensure it is safe and operational every time I turn the key. Thanks to all of your wonderful staff keep up the GREAT work!!!

Barbara C

18 de ago. de 2015

I have always been so satisfied with their service. This is my 3rd Camry and over the years every time I've had service it has been excellent.

marskel

16 de ago. de 2015

After visiting a couple of other toyota dealerships we decided to head here. Great experience. In general id rather have a tooth pulled than deal with the normal dealer experience. We took a chance and couldnt be more pleased with our experience or the deal. Nick, our salesperson, was fabulous. We test drove several and he took his time with us. Fun, friendly, no pressure but really worked with us to get the deal done. I kept waiting for the shoe to drop and the normal dealer tricks to kick in..they didnt so when it was time to turn us over to finance, I thought, ok, here it comes. Again, excellent finance experience, quick, painless, no surprises. I highly recommend Nick and this dealership.

Susan

12 de ago. de 2015

Car sale man is very professional. Not only he was very patient, but also he was trying to help us to make a right choice!

Fran Hori

10 de ago. de 2015

The sales person was extremely patient and was willing to let me test drive every make and model in the lot. Fortunately I liked the first 2 cars I test drove.

Chris Marx

27 de jul. de 2015

Purchased 2015 4Runner. The staff made the purchase as pleasing and painless as I believe could be accomplished. I'd encourage anyone looking for a new Toyota to include AutoNation Toyota in their list of dealers to visit.

Howard

11 de jul. de 2015

superb service provided, a regular oil change trip was also expanded to check my tire and other regular maintenance items, discussed their findings and recommendations clearly. I feel fully trust for the quality services.

Lf

7 de jul. de 2015

Went to another Toyota dealership and had a terrible experience. When we showed up here it was a great experience from begining to end.

Violated

28 de may. de 2015

I bought a 2011 vehicle. The price was fine and the sales guy was nice. All fine there. But just before the warranty ran out clear until now, I have been getting 3rd party insurance companies call me constantly. They know car I have and when I bought it, but they definitely not Toyota. They are very seedy and do not care if you are on the national do not call list. When you start asking questions they hang up and just call back in a week. They won't even give me their company name. They say imply they are Totoyta like "we are the warranty department" but if you ask them they give a fake name like "National Warranty Center" It is flat-out harassment and I am so upset at this dealership for selling my number. I will make it a personal campaign to deter people from going there.

Jim

21 de abr. de 2015

No pressure sales team and very knowledgeable. Salesman Russ Ball was outstanding!

Rebecca

13 de abr. de 2015

After several trips to a different Toyota dealership, in which I felt that I was being treated like I didn't have any intelligence, nor did my purchase matter, I decided to take my business to Jeff Vicari at AutoNation Toyota Libertyville. I could not be any happier that I did. I contacted Jeff Vicari prior to my arrival and told him exactly what I wanted in a 2015 Highlander XLE, and when I arrived that day, he had three matches waiting for me. I can't tell you how many dealerships that I have visited that didn't have stock of what I was looking for but "could get me whatever I wanted" for a fee, or a down payment. I didn't have to settle on my purchase at AutoNation Toyota Libertyville. Nor did I have to sacrifice being treated like a customer that mattered. Jeff Vicari was kind, professional, knowledgeable about all things Toyota, and an absolute pleasure to work with. There was absolutely no pressure at AutoNation, something I have never experienced at another dealership. Jeff was upfront with all costs, and showed us a detailed breakdown of the costs for the car; not just a number written on a piece of scratch paper. I would definitely recommend AutoNation Toyota Libertyville and Jeff Vicari! Financing and service have been just as great to work with! What a hassle free dealership!

Lingaraju Anilkumar

31 de mar. de 2015

Hard to negotiate. Got to deal price when I was about to sign up for another good deal. Same could have been offered on the first day!There are couple of sales persons(Luis, Dan) who are really good and friendly and helped the deal happen.. Many process constraints for those who come in to US from abroad, even if you are buying through full cash!.Over all though there were some haggles in the process and price, at the end deal was good.

Susan

30 de mar. de 2015

I bought a 2015 Rav4. I love Toyotas!! This is my 6th one, but buying it from Auto Nation Toyota in Libertyville was the best part. From the minute you walk in the door you are taken care of beautifully. Great people, great selection of cars and a wonderful new showroom! I couldn't be happier!

Silqui69

28 de mar. de 2015

Bought a car from another state (Arizona) and they made the process easy and worry-free. Would definitely recommend to anyone.

Bruce Brownstein

12 de mar. de 2015

Great people, great service. Didn't feel pressured

Almas Baigabylov

11 de mar. de 2015

Good place! With good financial department. Recommend .

1toyota

11 de mar. de 2015

Salesperson who took care of us was professional. He removed the stigma of car salesperson. we were disappointed though when we went for our first free car wash as part of their service. They broke my antenna.

Arlene Kabb

11 de mar. de 2015

The people we dealt with were all courteous & friendly and acted in a professional manner. We called ahead to verify that the vehicle(s) we wanted were in inventory. We were never rushed or pressured during the buying process.

Lita Tomas

11 de mar. de 2015

We called about a car I saw advertised it was ready for our test drive when we arrived. The quality of the vehicle prep was outstanding! I had recently been very disappointed by a different dealer a week ago, George changed my opinion about car dealers, thee are some that take care of the customer! This is the place to buy your next car!

Devyn C Thompson

3 de mar. de 2015

Well, I had already had a bad experience previously while trying to buy my first car, but AutiNation definitely changed that! They were very nice, weren't pushy and worked with me and my budget (current Grad Student)! They are very helpful and friendly and go above and beyond! I would recommend that anyone go here!

jose magana

2 de mar. de 2015

Fast and kind service, great facilities, awesome staff.

Don

28 de feb. de 2015

We are a longtime Toyota family, purchased a lot of vehicles in the past 22 years. This dealership has always handled purchases (thanks to Russ Ball) and always done any maintenance or repairs correctly (Thanks to David Grimes, Jr.).

MariaD

26 de feb. de 2015

I could not have worked with a better group of people. I was able to buy the car I wanted in the timing I needed. There was no pressure. Nick was great during the process for me to choose a car and took the time to really listen to my situation and work with me accordingly. Jimmy in finance was also great during that process and to make sure I was taken care of with everything. He went above and beyond to even help me get a refund with the extended warranty from the car I traded in.

thang le

25 de feb. de 2015

I like the services from the saleman named Jorge Rodarte, the manager named Arthur and Jimmy the financing manager. All three of them were very friendly and helpful. If you want buy car, go see these guys do not see anyone else.

Elver Magana

25 de feb. de 2015

It was a great experience. I walked in and the expert sales person found the car that fit my needs. Test drove and were able to be very flexible in finding me the payment that I requested on a brand new vehicle. Highly recommend this dealership and will be purchasing my vehicles here in the future.

Dan P

23 de feb. de 2015

I bought a 2014 prius c everyone was very helpful great job I would recommend this dealer/ people to everyone

Celeste Murphy

18 de feb. de 2015

Luis was very helpful and explained the benefits of the various cars. He was easy to work with.Art was also very helpful.

Satisfied customer of Jon, Luis, and Derrick.

18 de feb. de 2015

I am a 14 year customer of the Libertyville Toyota dealership and long before they became an AutoNation member. The positive interactions I have had over the years was a major influence in purchasing my RAV 4 last month. The sales staff in 2001 was excellent then and, from my experience, this has not changed over the years.

Mikel

18 de feb. de 2015

Very good experience during the entire process. Great dealership

jack hanzlovic

17 de feb. de 2015

customer service was outstanding as atmosphere of dealership reminded me of Toyota TV commercial with all sorts of activity and commotion, but sales teams took extra time and gave us excellent attention.we haven't needed any repairs yet, but this team is tops, and we'll buy our next vehicle through them.

CindyD.

17 de feb. de 2015

Purchased a Toyota Rav 4.2015. Wonderful, helpful, knowledge able. Sales man. Wonderful experience!

WILL C

17 de feb. de 2015

I HAVE BEEN TRYING TO BUY A CAR FROM THIS PLACE ALL DAY NEVER RETURNS MY CALLS NEVER CALLS BACK ...ALL I WANTED TO DO WAS BUY A CAR UNREAL ....WILL UPDATE IF I EVER GET A CALL BACK

Stephanie Clark

14 de feb. de 2015

AutoNation Libertyville- is a great dealership and very helpful!! They went above and beyond to help me get what I wanted. and Jon Stephens is also a great person and extremely helpful. He takes the time to answer and of your questions and goes through the whole process in a way that myself as a first time buyer in a way that I felt very comfortable in making my car decision. EVERYONE looking for a car should come here!!!

Yelena Russian

12 de feb. de 2015

Toyota brand speaks for itself, of course - it's always great. But what made my experience just wonderful at this particular dealership was the sales representative - Arthur Zvagelski. Not only it was nice that it turned out he could speak Russian, but he did everything to make a customer feel welcome, satisfied and to leave a good association with the purchase and this place. And of course, he did his best to negotiate a wonderful price for us. We bought a Toyota Corolla 2015. Too bad this dealership isn't advertised on the Chicago's Russian radio "The People's Wave" - it's missing on thousands of new customers, who would have come had they known there was such a great Russian-speaking sales representative at this dealership. But that's the sales manager's oversight - I would have made this suggestion if we had a chance to meet. Anyway, the experience was awesome overall. Definitely highly recommended.

Mary

11 de feb. de 2015

I came in thinking I needed a new battery, and was told that my battery was fine; that I must have left an inside light on or something that drained the battery. He could have told me I needed a new battery and made money off of me, but he was honest. I appreciate that so very much.

Ray Kiefer

10 de feb. de 2015

Interesting buying experience. Didn't really think I was buying when I came in at 8pm. They had the car I wanted and the best price. George Adame worked hard for this deal. I drove out of the dealership after 2:00am. Now, what salesman would stay that long an work that hard to transfer me from my 2006 into a 2015. Well, I warned him that he didn't know what he was in for. He took it in stride and now he's helping me to understand my new computer on wheels. Thanks George.

Gerard Marek

9 de feb. de 2015

Excellent service, no issues. Service was provided in a prompt fashion with upfront estimates of expected costs.

Cbaer

4 de feb. de 2015

Very accommodating. A nice and. comfortable approach for the client.

WAB

4 de feb. de 2015

I was looking for a new Toyota Prius. Was able to pick a model that I liked, at a agreed to price. Nice salesman, but the pushing of the dealers' add-ons could be avoided in the selling process. Over all a nice experience.

Reiko

31 de ene. de 2015

Brought the car in for an oil change and a problem driving in reverse. This was all dealt with efficiently and easily. In addition, it was noted that the car was due for some minor additional service, which was completed promptly. And the car was washed - most welcome during a Midwestern winter. Everyone I've met at the dealership is friendly and helpful.

Lorri

23 de ene. de 2015

My husband and I just purchased a 2014 Toyota Prius V at AutoNation Toyota Scion in Libertyville. We won't go anywhere else to buy a car. Our salesman, Art Fanning, did an incredible job helping us find the car we wanted at a great price with no pressure. In addition to Art Fanning making sure that the purchase went very smoothly, he also spent time giving us the information we needed on using all the features in the car, and on care and maintenance of the Prius V. GO TO AutoNation Toyota in Libertyvilleto buy a great new or used car where you will be treated with great respect, and get a great deal!

Jeannie Brown

20 de ene. de 2015

The car was clean and exactly what was advertised. Tim Davidson was great and went out of his way to help. I'd forgotten my plates at home and he followed me home and put on the plates for me.The whole experience was very, very nice. I've already told my friends and family about AutoNation Toyota in Libertyville. I would definitely come back if I needed another car. Hopefully, I won't for a while. HAThank you.Jeannie

Em

18 de ene. de 2015

Sales safe was friendly; financial staff was not as friendly. It was a long process, but I'm happy with my purchase.

WIma

16 de ene. de 2015

First off, they do have very competitive prices. However, beware that there is a $600 charge for some useless theft engraving and trim that is already installed on the cars whether you want it or not and its tacked on to the price you see on the tag/online. Its not included, which seems like false advertising to me. I'm sure if you were the world's best negotiator you might be able to get them to bring it down, but just know you're going to be paying more than what you 1st see. We were there on a Saturday and it was quite busy. However, salesman was not pushy. We left without purchasing and came back to re-test drive our 2 favs. We decided to purchase a certified mini-van. We wanted to do our own financing, for which we had already been approved, but they would not hold the vehicle, even with a substantial check deposit. So we ended up doing their financing, which took forever. They will of course try to sell you all sorts of add-ons like carpet protection, floor mats, etc, but our salesman wasn't overly pushy (although he was all about the upholstery protection, they probably have the highest margin on that). My biggest gripe is that we purchased a certified vehicle which is supposed to have gone through a 100 point checklist. Yet after looking at the van in daylight the next day and not being exhausted from car shopping, we noticed 4 things that were quite obviously on the check list that needed to be fixed. One of which being a very small star crack in the windshield, which never should have gone unnoticed on a certified car. So I had to take the van back to them 2 times within the first 2 weeks for repairs, when these things should have been already taken care of when we bought the car. The service department was friendly and quick. I'd return to this dealership because they were friendly and had low prices, but I'd make sure I had my financing in hand, that we bought the car on a day we weren't out for 8 hours looking, and that I had a certified checklist right with me and went over the vehicle with a fine tooth comb and not assume because they say its certified and checked that they have caught everything.

Karolin B

16 de ene. de 2015

My husband and I did our research and knew not only that Toyota was the best deal and fit for us, but that Libertyville Autonation would give us the best deal, and we were right. Because they sell in such high volumes, they are able to work with us and give us the fairest deal possible. My husband and I had a set budget in mind, and the sales and finance team worked together to get us the rate we wanted. We had a phenomenal sales associate, Thomas Howell. He was a pleasure to experience this process with not only for his knowledge, but for how comfortable he made us feel during this whole process. This was our first time buying a brand new car, and he never made us feel pressured. We were able to be honest with him about exactly what we wanted and he would go out of his way to make it happen for us. Our sale went late into the evening on a week day, and Thomas and the rest of the finance team stayed over 90 minutes past closing to ensure we had everything we needed and didn't leave with unanswered questions. I highly recommend this dealership. We drove away with a 2015 Toyota RAV4 XLE! We had an excellent experience! When you go, be sure to ask for Thomas Howell!

D. Wolfe

13 de ene. de 2015

Great people to deal with. After looking on line at used inventory we stopped in to look at Tacoma truck . After doing some comparisons we decided to go with a new vehicle and found the sales process to be very pleasant. I have known for some time that we needed a new car / truck, and I had been dreading going car shopping. These guys made it easy very low key low pressure, answered all of my questions, and made this an enjoyable experience.

Ron L.

9 de ene. de 2015

You might be missing a great price if you don't stop in at AutoNation Toyota in Libertyville.

Brian Thibaudeau

8 de ene. de 2015

AutoNation Toyota Libertyville is a dealership full of helpful, friendly and courteous people. I made my purchase on a very short notice and they were responsive in a very timely manner on all of my questions and requests. Since I drove from 200 miles away they took the time to prepare much of the paper work to expedite the process. They are a great place to do business with.Brian T

Katie C

3 de ene. de 2015

I recently purchased a 2015 Toyota Rav4 from Autonation in Libertyville. The entire process was easy and painless. Sammy De Jesus was a HUGE help!

RSi

3 de ene. de 2015

The entire buying process was great. There is only one thing that I did not like about this dealership & that is, they add optional accessories (door guards & vin etching) to every new car they have in stock & that price gets added whether you wanted the add on or not as it cannot be removed from the vehicle anymore.

P&J Clark

31 de dic. de 2014

My wife and I hold on to our cars for 8 -10 years because we typically buy what we want and need, and take care of it....that and the car buying process is not real enjoyable. Luis Velazquez Was our sales person and took great care of. He was patient and answered our many questions with a smile. He was not pushy and listened to our needs and got us a great Highlander that we hope to have for 10 years. He stayed with us through the whole process and waved goodbye once we were done. Luis gave us Five Star customer service! Everyone we dealt with at Libertyville Autonation was wonderful and they know there stuff. When our other car hits it's 9 year mark in two years we will be coming back!

Lucille Pirri

31 de dic. de 2014

Our family has done business with Libertyville Toyota for years - having purchased all but one of our Toyota's there in the last 20 years. Always professional; always courteous and the service department management and service coordinators are pleasant and knowledgeable.

Evelyn Balitaan

28 de dic. de 2014

Mr Macilla was very helpful in choosing the right car and helped us get a good deal that we were comfortable with. The people at the Libertyville Toyota were friendly and helpful. Thank you.

J. Aburto

27 de dic. de 2014

Enjoyed car shopping at AutoNation in Libertyville. Mr. Velazquez was friendly and helpful. I didn't feel pressured or cornered into buying. Overall an excellent car buying experience. Thanks!

Larissa L.

26 de dic. de 2014

We bought Corolla LE 2015 .service was very good . staff - very helpful 1

Jeri Saunier

26 de dic. de 2014

My 2005 prius died an ealy death 113,000 miles - Servce people - were outstanding I can't say enough about Carlos in Service - he is great. I made the decision to review vehicle options with Russ Ball in Sales who is the very best. My family has been going to him for years. He showed me several options new and used and made the entire process easy. The entire staff at Libertyville Toyota great to work with and I recommend them for sales and service

Lyle

25 de dic. de 2014

Dealing with auto nation was a pleasant experience

yunhua tao

24 de dic. de 2014

I bought a new car this Monday, and it was a nice experience that I really enjoyed. The salesperson who are patient and friendly. Eventually I bought a new car that was my favorite model. I appreciate his help.

JC

22 de dic. de 2014

We purchased a Toyota Highlander XLE. The dealership has been recently renovated offering an excellent environment. The inventory was great.. The staff was very friendly and helpful. Service facilities looked great as well. We would highly recommend Libertyville AutoNation.

sandiF

19 de dic. de 2014

I called my salesman ahead of time to let him know when I was coming in and what I was looking for. he was waiting for me and within a few hours I drove home in my new Rav4. it was a great day!

Kevin

7 de dic. de 2014

We got to the dealership at 11am expecting to only test drive a car and left an hour and a half later owning a used car at a fantastic deal with the help of great staff. I especially want to commend Jeff Vicari who was so very helpful and not "pushy" with the sales process. The entire process was a pleasure from start to finish. I have never purchased a car in such little time!

Frank L

4 de dic. de 2014

The turning point for us to purchase our Prius was due directly to our sales rep, Nick Howell. Great guy, down-to-earth, honest and I'm convinced that he is a man of integrity: exactly what you want/need when shopping for a vehicle. He didn't gives a sale's pitch or try to 'hook us in'. Instead, he listened to what we had to say, he explained everything we asked about, he showed us several vehicles and never once tried to make us buy a particular vehicle. If you go to this dealer to purchase a vehicle, I encourage you to ask for Nick.

Roscoe

2 de dic. de 2014

Salesman we dwelt with was very knowledgeable, considering the car we bought was a 2008 with many features [XLE package] and personable. Sales floor was pretty chaotic, with cars and sales desks jammed together and little aisle space.

Fan of Toyotas

2 de dic. de 2014

If you are interested in a seamless transaction and you want to purchase a pristine vehicle, I urge you to see Jeffrey Vicari at AutoNation in Libertyville. I have driven Toyotas for the past 40 years and have purchased several cars from them. Jeff was professional and knowledgeable. I was in and out the door with my new vehicle in an hour and a half. When we waited for our papers to be prepared, Jeff was very attentive and I appreciated the way he came back to us to inform us of the progression and timing. The finance department had everything ready for me and explained everything n detail. My car is in perfect condition and everything I expected it to be. I am sending two others customers to see Jeff. Arthur the sales manager was professional and gave us a fair price for the car and my trade in. I recommend AutoNation to anyone who is interested in a Toyota and please see Jeff. He was amazing to work with.

David H.

26 de nov. de 2014

My experience with the salespersons at AutoNation has been excellent. They helped me checking out a few models before making my decisions, answered my questions, and showed me how to drive a hybrid because I only had experience with gasoline cars. I felt that their mentality was to satisfy costumers.

Catherine

19 de nov. de 2014

I purchased a 2015 new Toyota Corolla from AutoNation Toyota in Libertyville. Paul Handler who was my salesman quoted the price way less than other dealers. He was very helpful and answered all my questions. I'm recommending Paul Handler and this place to all my family and friends. Thanks Paul.

Cathy

16 de nov. de 2014

I brought my Hybrid Highlander in because of problems with my radio, heater and concerns about my battery icon readings. Within an hour, my heater was fixed (screw in knob tightened), radio replacement recommended but not essential, and battery readings explained. Result - NO CHARGE, FREE CAR WASH! If my radio gets worse I will replace it in the future. A truly delightful experience. This experience built my confidence in this dealership to handle any problems that may arise in the future.

Vera and Mike

13 de nov. de 2014

Very kind people. Our salesman was DON Malesky, he answered all questions and offer additional help to explain. We are very satisfied with deal we made.

Sarbs

12 de nov. de 2014

Took 08 Tacoma in for recall service. Easy to make appointment , friendly staff from start to finish. They top off all your fluids as soon as you pull in. ( nice touch). They explain everything before work is started. Waiting area has been remodeled so it's very comfortable. Free wi-fi, Donuts, coffee and popcorn. I have been using them for years and have never been disappointed. Highly recommend libertyville Toyota.

Gondonsalo Sanchez

9 de nov. de 2014

Carlos was awesome he help me out. Really nice guy as well as the rest of the staff that are given A+ plus in my book. I have me vehicle in and told me what I needed. Explain what I really need to fix first and what should wait. Very honest guy I dint feel hassle or anything else.Best Toyota dealership i've been to for service!

Tkamo

7 de nov. de 2014

People are very kindly. I am completely satisfied with your purchase.

Deb

6 de nov. de 2014

I recently bought a new Camry at this dealership and I had a very positive experience. I thought the sales rep Keith Habich was very attentive to what I wanted and took the time to answer all my questions. I felt I received a fair value for trade in on my used car and got a great deal on the new car. I have not done business with this dealership before but definitely had a good first experience.

angieb

2 de nov. de 2014

I found a vehicle on line that I was interested in. I spoke to an internet sales agent. when i arrived I was introduced to a Sales guy that was too energetic and didn't know anything about the Toyota vehicle I was interested in. He didn't know the answer to ANY of my questions. I did like, however, that their prices were non-negotiable.

Linda Rod

28 de oct. de 2014

Service representative Mauricio Ramos was very friendly. He told me I might need a 100 thousand mile checkup -- but I told him how much money I had and that if it needed something else done, then I would have to do the necessary items first. He assured me he would find out first and then get back to me. He came in a while later and said the rear brakes were not good and that should be fixed. The 100 thousand mile check up could be done at the next oil change. It was nice of him to do that and I really appreciated what he told me. I had to wait 3 hours, but he told me that in advance. I usually think that your service dept is very good and very helpful. Thanks much. Linda Rod

Jenny

28 de oct. de 2014

The manager deals customer very poorly and very disrespectfully .

Jeff

27 de oct. de 2014

The worst dealership around. Zero customer service. A walk through on my new car zero. Even to schedule maintenance dates and stuff zero.

Atif

26 de oct. de 2014

It was the best experience I have ever had buying a new car. Salesman was genuine and took care of my needs even after the sale was completed. Needed some things installed and they did a good job. Definitely would recommend this dealership and my salesman Luis Velazquez.

Gautam P

21 de oct. de 2014

I purchased a brand new car from AutoNation Toyota in Libertyville. The prices here are way less than other dealers. My sales person was Paul Handler. He answered all my questions and was very helpful. I would recommend this place to all my family and friends. The entire process took less than 2 hours.

MEMGUINS

21 de oct. de 2014

Service Representative Jon Stephens was helpful, friendly, and knew how to approach customers in a very professional manner. He seems concerned that we are getting the most from our 2015 Toyota XSE Camry. He has offered to help with any concerns that we have now or may have in the future. On a scale of 1 to 10, Jon would receive a 10.

Ms Q

16 de oct. de 2014

I did everything on-line through my credit union, so I just needed AutoNation to find the color that I wanted and write up the sale. I did my own financing. I did not feel like a valued customer.

Smith

15 de oct. de 2014

We are very happy with the service. Although the buy was done late at night, we were able to walk out smoothly.

Iurie

11 de oct. de 2014

I bought a new Camry. Great experience. I didn't feel the presure like in other dealerships.I recomend it

john s

10 de oct. de 2014

My experence was excellent Art Fanning my salesman was very help full and the buying process was a pleasure--john showerman

lucy

10 de oct. de 2014

excellent experience with art and josie....recommend this dealership to all those are looking for any car with autonation..

Tong Nuengchana

8 de oct. de 2014

Thanks to Keith for try to help us process the car we love. We thought if you go to buy the car from network that you know the price you would not try to help us. But he listened and responsed and helped to get process done. Thanks Keith!

Nuengchana

8 de oct. de 2014

Excellence and professional deal with customer. Thanks to Joshua Hasting for help us to have on time. Our situation is compete with extreme emergency travel and all scedule. He is not only fast( with trouble old fax machine) but also present the value that we have trust in Toyota for many years. It made us more confidence to but the car and warranty here. Thank to Toyota and excellence empoyee like him.

Ram

8 de oct. de 2014

I liked the experience when buying the car.it kind of took a long time to leave the dealer because it was a Saturday and I didn't like the non sense promotions I was being offered however good dealer to go back to

Tony R

5 de oct. de 2014

Rick provided timely, friendly, and professional service. Our buying experience was fast and easy. Autonation provided the best price and what they quoted us is exactly what we paid. Absolutely no shananigans. Will buy my next Toyota from Rick.

CKB

3 de oct. de 2014

The sales process for a new 2015 highlander was very transparent. Even though the vehicle had an 8-12 week delivery time, I was given consistent updated by Tim, our sales associate. The purchasing experience was as good as can be expected, and the finance manager was easy to work with.

Lou

1 de oct. de 2014

Clean dealership. Good people. I would recommend Autonation Libertyville.

MCoulter

30 de sep. de 2014

I had a great experience buying a used Prius here. All was in good order and quick process. Mike Mancilla was an excellent salesman--professional and supremely courteous and helpful. I will certainly be going back for another Toyota when the time comes.

John Laprise

27 de sep. de 2014

I just bought a great 2005 Toyota Corolla from AutoNation Toyota of Libertyville. George Adame was a consummate professional and provided excellent sales and service. I strongly recommend him and AutoNation Toyota in Libertyville.

Zamir

21 de sep. de 2014

We went there to buy 2015 Highlander. Starting from sales Rep. Art to financial guy Ilya everybody was kind and helpful. We went with 2 kids they even accommodated my kids nicely and helped us anything we asked. The car buying process went very smoothly no tricks no hidden fees. Everything was transparent. The price was the lowest nationwide. They even gave us floor carpets for free. I would recommend this dealership to all Toyota buyers.

Corey

5 de sep. de 2014

I have to reach out to as many that would take the time to read this. Running businesses for over 30 years I understand the difference between good service and exceptional service....as many of us probably do. I have found my success in this world has been to surround myself with exceptional people and folks that I do business with. My recent experience with Toyota in Libertyville falls within that category of EXCEPTIONAL! I recently was having some problems with my front wheels of my three year old car that my daughters drive around. I choose this dealership based on previous visits of many of my cars. This time they stepped up their game. My technician who name is Frank was so responsive to every concern I had, and offered up many solutions from giving me a loaner car for a day, to handling all the paperwork that was necessary along with handling all the expenses with him dealing with the manufacture. He was in constant contact with me apprising me of the ongoing problems he was finding, not to alarm me, but keep me well informed. My many years taking cars in to a number of other dealers made me suspicious when I received any communication. I equated out more communication to more money. NOT THE CASE here..... I complement Frank and the dealership for the insight of staffing and keeping folks like him in this business. Corey Barker

Ewa

3 de sep. de 2014

It was the bast car buying experience we ever had. Salesman Keith Habich was very knowledgeable, and friendly provided exceptional customer service, I recommend this dealership to everybody. Ewa

Greg, professor

3 de sep. de 2014

Tim was our representative, and he was courteous, knowledgeable, and helpful. He made the automobile purchasing experience easy and non-stressful. Not only would I recommend AutoNation to everyone, I would recommend specifically that they ask for Tim in Libertyville. You'll find him to be patient, honest, a truly amiable person.

Rita

20 de ago. de 2014

George Adame was very helpful in selling me my new Camry. I really love this car! I got a very good deal and George set up the blue tooth for me. He also went through all the dash features and touch screen. I thought that the full gas tank was a nice touch, too. Thanks George!

Very Pleased Customer

19 de ago. de 2014

I have bought three Camry's at this dealership and this was the best deal of the three.No pressure from the very friendly salesman and we are very pleased with our purchase. My family has owned three Toyota's since 2002 and have logged 201,000, 195,000 and 105,000 miles on each vehicle with very, very limited repairs.

"Kapil Singla"

14 de ago. de 2014

I have given 4 stars in Buying process because I think if I would have negotiated rightly then I could have received more discounts but anyway I am happy with my purchase. People are friendly and it is a nice facility.I would like to go again and again to them. I would specially thanks "Luis" the sales person who was very helpful in whole process from buying till dropping the vehicle. Thanks a Lot Luis.

Will not be cheated

8 de ago. de 2014

Bought a used 2005 silver highlander with 119,600 miles on it from this dealership and was told by the sales person that if anything goes wrong with the car within three days then they will fix it. When I took the SUV home i found out that it shakes really bad when breaking on the highway, it was missing a headrest, one of the windows didn't work and one of the locks didn't work. I called the next day and they said to bring it in, so i did. They said they need to keep it overnight and gave me a loaner. They called the following day stating the car needs $1,100.00 in repairs so I told their service department to talk to the used car sales manager because they should pay for the repairs since that's what the sales person said (still within the three day period). I received a call back stating that they are not going to pay and that it's my responsibility. I called the manager and he denied that they should pay for the repairs since it's not written in the contract and gave me the option to bring the car back. long story short, I exercised my three day right to cancel and gave them the highlander back and got my down payment back. Their Sales Manager, Gary Khaskin has no sales or customer service skills. The sales person George Adame was very nice. It was their loss not mine, there are many, many other dealers and used cars out there.

Sparty

7 de ago. de 2014

Very persistent. Called and emailed me 10 times. Not really willing to lower prices. Thought taking $100 of price was "great deal". They didn't seem to understand I was from out of state so I couldn't just "stop in for a test drive." These guys are middle of the road.

Gail K.

6 de ago. de 2014

The best dealership in town! This is the 5th vehicle we bought from this dealership. All purchases have been positive experiences. The salesman (Russ Ball & August Reyes) answered all the questions we had. Just like buying a new car from an old friend. This dealership offers many amenities, free Wifi, TV, free coffee & free popcorn while waiting for paperwork.

Toyota Lover!

31 de jul. de 2014

I've always had excellent customer service from their service department. They stick to their time frames, are friendly, and remember their customers! I will continue to go back again and again.

GB

25 de jul. de 2014

Purchase experience at AutoNation Libertyville was great. Knowledgeable staff, open pricing information,thorough review of car after receipt, solid followup of car status awaiting delivery, good explanation and availability of extended warrantee options. Good people to do business with. Car brand new so no experience with maintenance or repairs yet but service area seemed well equipped.

WAF

24 de jul. de 2014

I have been buying from this dealer for over 30 years and have generally had good experiences. My most recent purchase (this July) went unusually well. I was satisfied with the salesman (Jon Stephens) and, above all, with my new Camry LE. I have continued to patronize Toyotaeven with some of the problems the company has had in the past few yearsbecause of (a) the very little service required and (b) the positive experiences I have always had with the Service Department: Courteous, friendly, efficient, never trying to sell me something I don't need.

Jeff

23 de jul. de 2014

I searched on line and found the van I was looking for and when I went for a test drive, it was even better than I had hoped for. The sales rep was helpful - but not pushy, friendly - but gave me space, and knowledgeable - but did not bore with useless information and stories. I would absolutely buy from ANTL again.

ABlumberg

21 de jul. de 2014

We have purchased all of our cars here for about the last twenty years. All of those cars have been serviced here. All members of the service team, from the mechanics through the head of service have always been knowledgeable and courteous. If an unexpected issue arises, the mechanics are available to speak with you and the service rep together - that way there are no miscommunications. All work done correctly and no additional work is done. No one has ever attempted to talk me into more service than I need or want. On routine visits - a full check for any outstanding recalls is made as well. An estimate of time to complete the work is always given and usually pretty accurate (typically it's over estimated so there is some appreciation of getting done sooner then expected). On site car wash now completes the experience. The premises are immaculate and the waiting area has lots of amenities including comfortable TV seating/ a cafe area and internet/ Wi-Fi. Clean bathrooms. Everyone - and I mean everyone - is always courteous and friendly without being 'in your face friendly.' Cost of service has always been reasonable. Issues/ complaints are dealt with well. Though we have had few, the manager is immediately involved without a wait and has been very accommodating.

W.Bulla

19 de jul. de 2014

Since my family and I have owned Toyota products for over 25 years, selecting the manufacturer was not in question however; model availability was of utmost importance. Despite Auto Nation Toyota of Libertyvilles location about 40 miles from my home, I found the exact model, trim and color that I wanted from their vast inventory and the rest was easy. The dealership and my sales associate were extremely helpful and professional and the entire process including negotiating my trade in value went seamlessly. I would definitely recommend purchasing your next Toyota from this dealership because it was a most positive experience. Great RAV4 as well.

Happy Sienna owner

17 de jul. de 2014

Although I have had positive ownership experiences with Toyota vehicles, the reason I prefer Libertyville Toyota is their service department. Have been working with one service adviser, Jim, for a number of years and he is one of the main reasons that I purchased a Sienna from this dealership last year. Can't beat the convenience of the extended service hours, that helps a lot when you work.

JessC

10 de jul. de 2014

This location has an awesome team. Gave me the best money for my trade in, they are very aggresive when ti come to this. Michael had a lot of patience and gave a me a great price. I love my Rav4!

Danny

9 de jul. de 2014

Just purchased a new Highlander - the Auto Nation shopping experience overall was excellent. This is our first purchase from this dealer. We feel like we got a fair price and aggressive financing despite the popularity of this particular car. Prior to purchasing, we had shopped around extensively and made repeat visits to Auto Nation - Paul our sales rep was patient with us as we worked through our purchase decision and vehicle selection, and we did not feel pressured in any way. The dealership staff and facilities seem outstanding - will write again once we have some service experiences behind us. We were happily surprised by the flexibility of the finance rep/ process in the final closing paperwork who worked with us to save some additional dollars.

Natalie Udell, Happy Customer

3 de jul. de 2014

Matt Culpepper, our Sales Associate worked with us every step of the way. Could not have done more to make this experience has easy as possible. He took the time needed to walk us through all aspects necessary in getting the car we wanted and felt we could afford. He gave us time frames involved with the Finance Dept. and set us up with Brian who we also felt was as efficient and helpful as you would want. Walked us through the importance, necessity and expertise of their Service Dept. Matt was polite, kind, helpful, knowledgeable and fair. We really lucked out. Both my husband and I would definitely recommend the Libertyville Toyota Dealership

HappyCustomer

2 de jul. de 2014

I have been to Libertyville Toyota two times for service and both times have been excellent. The Night Service Manager Dave Jr. took incredible care and explained everything to me. I live near a Toyota dealership but I think so highly of Libertyville Toyota that I drive the extra 10 plus miles to go there. I highly recommend this Dealership.

Maricela L.

30 de jun. de 2014

My sales person Timothy Davidson was who I met as soon as I got there, was very helpful and pleasant with the overall process. He let me know everything I needed to know about my new 2014 Camry LE. The finance guy was great. Thank u Tim for taking time with me on finding the car I wanted.

JMS

27 de jun. de 2014

I am satisfied with the service I got. I will go back.

PRIUS FAN CLUB MEMBER

26 de jun. de 2014

WE WERE GIVEN QUICK AND HELPFUL GUIDANCE FROM THE START. OUR SALESMAN WENT TO BAT FOR US AND WE CAME OUT COMPLETELY SATISFIED. I'VE NEVER BEEN TO A CAR DEALERSHIP THAT DID NOT MAKE ME FEEL LIKE I HAD TO PLAY "THE GAME" BUT THIS ONE DEALS WITH THEIR BEST FOOT FORWARD FROM THE START. THANK YOU AUTO NATION

Ann Powers

26 de jun. de 2014

Excellent Service and repairs are done correct.Buying process is one that i appreciate they don't hound you into buying Quality of repairs is very good. Facilities are friendly and the always have coffee and donuts.

Jessica

25 de jun. de 2014

Don was very patient and helpful. He was very thorough with showing me the various aspects/features on my new car. He made sure I had a clear understanding of my car, and offered to answer any questions I had at any given time. The building in general was full of friendly employees. I had a wonderful experience and would recommend purchasing a vehicle from this dealership.

SteelerFan85

22 de jun. de 2014

They didn't negotiate on price well at first. They didn't return phone calls. When we asked them if the car we were interested in had rust on it they told us no. After we drove 3 hours to the dealership to buy it we saw that it indeed had rust on it. They didn't tell us the air conditioner compressor needed to be replaced. We wasted 5-6 hours of driving and didn't even buy the car. I wouldn't want to do business with this dealership in the future.

HZ

21 de jun. de 2014

We had a great experience at Auotnation in libertyville and got a good price compared to other dealers. We worked with Jorge and will definitely ask for him when we buy our next vehicle.

satisfied

10 de jun. de 2014

Overall great experience at Auto Nation Toyota Libertyville, from customer service, to buying and getting finance for the vehicle I wanted! Auto Nation Liberty was very pro customer/buyer friendly, got want I wanted for my trade in, plus every available incentive.......awesome!

Lake Bluff Customer

9 de jun. de 2014

I have been servicing my Toyota's for 16 years at Libertyville/Auto Nation Toyota. Currently we have three Toyotas in our household. I have always had excellent customer and mechanical service. For the past few years I have been working with Jim Lykken in the service department. Jim is just fantastic to work with. He is always friendly, honest, competent and my work always is done when Jim says it will be done. He is just a superior service representative. Overall, I could not give a higher recommendation to Libertyville Toyota and to Jim Lykken.

Denise

8 de jun. de 2014

I spent months searching and researching to find a used car at a good price without sacrificing quality. Even though I purchased a NON Toyota automobile, I felt I was given the same courtesy and benefits offered their name brand customers. The staff, to include the finance department, treated me as if I was the only customer they had the day I bought my car. It was a crazy busy day. I returned a week later to finalize paperwork and was offered a quick service call, to fix a rattle, and car wash. They didn't have to treat my as kindly as they did. Not only did they take care of business in an efficient manner that was beyond acceptable to me but they went the extra mile to make me feel like one of their own. I will be returning to this dealership in the future and will steer friends there as well. Even though it is 50 miles away from where I live and 75 from my place of employment, I believe it is well worth the drive. In my new car it is a pleasure. Enjoy your experience I have.

Traveler

5 de jun. de 2014

All the staff I intereacted with were polite and courteous and I was never pressured to buy "extras" I was not interested in. I came in knowing what I wanted (I had done my homework), and that's what I got - and for the price I expected, not the MSRP.

Igor Tsybulskiy

29 de may. de 2014

Janeta very professional seller. She gives me a great deal.

Steve the social worker

23 de may. de 2014

I was looking for a reliable used car .The Toyota Corolla has a good reputation.the ride is very smooth and has a nice style.the sales person was very good at explaining everything that was necessary to purchase the car. No high pressure or sales spree,I would definately go there again when i purchase another car .I also will recommend the dealership and also the sales person.to others I know.

Anna P.

23 de may. de 2014

Carlos was pleasant and very helpful; he was thorough and explained what has to be done with my car and stated other options. Wait was less than 5 mins. I enjoyed driving the loaner car.. a Camry.

HockeyDad

22 de may. de 2014

I was looking for a used SUV for a little while when I saw one listed online at this dealer. I contacted them and received quick communication back. Email, text, and phone response was fantastic. There was no pressure to rush through the test drive or while looking over vehicle. Sales person was very nice and he even turned on a NHL Playoff hockey game for me to follow while the paperwork was being completed. Plus, the dealer stayed open late to get everything finalized. Overall, it was a nice easy process.

Rav owner

13 de may. de 2014

After having a good experience test driving the vehicle and talking with salespersons, I was ready to talk price. After leaving two voicemails and calling two other times, no one returned my call. Guess they didn't really need my new car business. Two other dealerships in area called me back promptly so I went with one of them.

Joan/older woman

25 de abr. de 2014

I spent time on the internet, so I already knew the car I wanted. I just went to the dealership, was assigned a salesperson, drove the car, and bought it. I don't like lots of spiels from the salesperson because pressure gives me a headache. I had a very nice, thoughtful, low key sales person. The experience was low key and very acceptable.

Sandy

24 de abr. de 2014

Jimmy Maxwell is the best mechanic. I feel that they do not try to upsell me services but only recommend what is needed.

drdmnto1

31 de mar. de 2014

AUTONATION TOYOTA LIBERTYVILLE where customer satisfaction and loyalty count for nothing! I would BE EXTREMELY CAUTIOUS in having your vehicle serviced here and, likewise, I WILL NEVER purchase another vehicle from this Dealership. Twenty seven days after purchasing a new, never driven, 2013 Toyota Avalon Hybrid from Autonation Toyota, we brought the vehicle back to the Dealership for installation of a remote starter installation which was part of the original purchase agreement. At this point, the vehicle had less than 1000 miles on the odometer. The following day my wife was notified that there was a "problem" with the vehicle and that she should contact the Dealer. After contacting the Dealer, we found out that the "problem" was that the Dealer was unable to locate the vehicle. Our vehicle had been stolen from the Dealer's lot, a lot in which the Dealer kept its multimillion dollar inventory. We later learned that the Dealer's security measures were grossly inadequate. We were told that they did not have a single security camera on site, either inside their buildings or in their parking lots. In the police report, it actually states that the exact date on which the car was stolen was unknown. In order to pull off the theft, the thief, or thieves, needed direct access to the room, inside the Dealer's building, where their customers' ignition keys were stored. In other words, to steal our car from the Dealer, the thief or thieves had to first steal our keys from the Dealer. How is that for taking care and custody of your vehicle! The vehicle was subsequently found by the police 30 miles away from the Dealership in a high crime Chicago neighborhood where, according to the police, stolen vehicles are frequently dumped to be stripped down and sold later for their individual parts. All of our items of personal property, which we left in the car, had been stolen. (The vehicle was subsequently towed back to the police station.) After our car had been recovered by the police, the Dealer could not have pressed harder for us to simply go pick up the vehicle and take possession of it without even a cursory mechanical examination. Basically, their attitude was "What's your problem? Take the car and go home." Amazing! Because our vehicle had been new when it was brought in for the installation of the remote starter, and because we were unable to ascertain how the car was driven by the thief or thieves or what possible damages might be discovered in the future arising from its theft, we requested an exact replacement of the vehicle or return of our purchase price. We were promptly told that Autonation Toyota would not agree to do either. We then sought legal counsel and after having spent significant time, effort and money, the Dealer finally agreed to give us $1,000.00 and reimburse us for the cost of our stolen items, but only if we would absolve them of any future legal responsibility arising from the theft of the vehicle, and if we would agree not to speak disparagingly of the Dealer or of the events that occurred to our friends, family or media. In other words, we were offered $1,000.00 HUSH MONEY for our silence! In the end, we walked away from this deal. My wife and I feel that others should hear this story as a warning. People should be able to reasonably expect that their vehicle will be at least somewhat secure when dropped at a dealership for servicing. How many people think that such a vehicle in the custody of a dealer is at risk of theft? Do not make the same mistake!!!!!

Lisa

11 de feb. de 2014

I worked with Jorge and he was very friendly and helpful. I am very happy with my Toyota Highlander so far!! I would definitely consider going back there again in the future.

T Cummings

7 de feb. de 2014

the whole process from beginning to end was excellent. I will be returning when I am looking for my next car. I would highly recommend this dealership. Mark and George were exreamly helpful.

Runner's Mother

5 de feb. de 2014

Libertyville Toyota helped us to acquire a car that another Toyota dealer in the area badly failed at. We were looking for a Corolla LS Premium without Nav and without sunroof. Not many of these are around, and the other dealer told us they had one on the way and they wasted several weeks of our time. Libertyville Toyota was aware that this is a rare car and it needed to be ordered. They told us it would be 6-7 weeks. They then delivered the car we wanted just whey they said they would, and we are very pleased with the pricing and the delivery experience. We plan to give this dealership all the Toyota business we can.

gk

31 de ene. de 2014

What a joke! Follow up waste of time. Did not deliver any service just promise information and did not follow through. Might as well not have this service available. End up buying vehicle at the dealership 50 miles away because of great follow up and communication.

P Knott

30 de ene. de 2014

I worked with Steve Norton who was very ACCOMADATING and provided EXCELLENT service. On a scale of 1 to 10, he was a 10!

chefripp

22 de ene. de 2014

I was very impressed by the quality of customer service and how Ilya and Rick really worked hard to get me the best deal with a newer car. I had my mind set on a older model car and they convinced me to go with the newer model with a reasonable monthly payment. I had a tail light out and went back to have it repaired and it is out again. I need to go back but this should be an easy fix.

Andro Dizon

22 de ene. de 2014

I've shopped a few months for a pre owned Prius and found one here. The car was ready for my 6pm appointment. After the test drive my salesman, Paul H and the Sales Manager that evening strived hard to make sure that there was no other place that can offer me a better deal. Since it was my first Hybrid Paul covered a lot of things he felt I should know. The financing department was professional and cared about the future maintenance of the car. The offered information about their service department and suggestions for it to last. I received a complimentary detail and they provided a loaner car. The service lobby has free coffee and popcorn and other refreshments in the morning. It was a great experience buying a car from here.

Modern

16 de ene. de 2014

Test drive the car day n night. Enough said all they want is your money.

Juli

16 de ene. de 2014

I recently purchased a 2013 Toyota Highlander from AutoNation Toyota in Libertyville. Buying a car is always involved and overwhelming, but Russ Ball made it as easy as could be and helped every step of the way. He was patient, understanding and knowledgable about the whole process and any questions/concerns I had. This is my third Toyota in the last 12 years from AutoNation and I would highly recommend them.

MellowYellow

16 de ene. de 2014

Bought a new Sienna. Overall experience was very good. Got a good deal, but as with any dealership, don't take the 1st offer on anything. You can always do better. Nice folks who listen well. They add value to the experience. Service department is very good as well. Have been a happy customer (sales and service) since 1988.

Robacci

15 de ene. de 2014

I had a wonderful experience with them. They treated me fairly and gave me a great deal. My salesperson, Janeta Cirbulenaite, was excellent making sure I was fully informed about the car (2013 Rav4) I wanted and involved the sales manager Mark Rahn, who was very influential in making the best deal for me. I recommend this Toyota dealership for anyone looking for Toyota.

Daughter shopping for mom from another state

15 de ene. de 2014

We had a unique situation. My mother who lives in the Chicago area and is nearly 80 years old needed a new, reliable car. Her Toyota Camry with 163,000 miles needed retiring and as her children, we needed to ensure she was not taken advantage of. With all of her children in Minneapolis area, and not nearby to help her, I took matters into my own hands and started web shopping. I was not referred to the dealership, but I called several in the area. My communication with George Adame, salesperson was very, very good. We worked out everything and he welcomed my mom when she first visited the dealership. He did a beautifully patient job in working with our mom and ensuring she felt comfortable throughout the whole process. George and I worked to smooth the process for mom and she was able to go in and complete the paperwork and drive away with a confidence that she received a good deal and was not taken advantage of. I'd personally like to thank George for all the help, excellent communication and for working to get mom into a safe, reliable vehicle. Great Job, George Adame!! THANK YOU! Sincerely, Lisa Rymer (Minneapolis)

KH

14 de ene. de 2014

Russ and Eli did an awesome job getting me the car I wanted at a great price! They were very professional & efficient with all the paperwork, etc that goes along with the car buying process. It was so nice to be able to get in and get done in a timely manner. Russ also followed up a more then once after I took my new car home to make sure all my questions were answered and that I was happy with my new vehicle. I appreciated the time and courtesy they both gave in order to make this a great experience!

Timothy Davidson

7 de ene. de 2014

I love the service that was given to me at the day that I purchase my 4runner 2014. With out a dough the personal staff were outstanding with there service .I 100% recomend this dealer to any one...

MDiallo

5 de ene. de 2014

It was a pleasure working with Don Malesky. He was able to assist me in everything I had questions about. He was certainly not of the pushy kind of salesman. He simply presents the facts about the vehicle and tries to understand what your needs are and what you could benefit from. I am glad I worked with him.

voytek

5 de ene. de 2014

I bought my Sienna 2014 on December 24th and I had amazing service! The whole buying process was super easy, I thank all the salesman at Toyota Libertyville

Gas saver

1 de ene. de 2014

Was getting routine maintenance on my car, and went to visit my dealer. He was looking for a used Prius C for me and he indicated that there were none available, but I should look at a new one...and the rest is history.

LoveRav4

6 de dic. de 2013

I greatly appreciate Ben Bensky's help during my research for the right car for myself. His valuable recommendations and suggestions helped me to make a final decision whether to stay with Toyota Rav4 or buy Honda CRV. Ben gave a comprehensive overview and comparison of both vehicles as well as of different Toyota models. Once we bought a car Ben explained and showed my husband and I how to use new features which we were not familiar with. His service was excellent

Anita & Simon

30 de nov. de 2013

We were delighted to hear from the General Sales Manager, Tim Buti earlier this week. We reopened the discussions on the 2013 Land Cruiser and he was able to offer us a very good trade value for our 4Runner. As a result we were able to make an excellent deal and drive home in our new vehicle. A new car purchase should always be an enjoyable, unforgettable, happy and positive experience. That said, we really truly appreciate all of the efforts that Tim Buti, Art Fanning and his team at Libertyville Toyota made for us, to ensure that we were satisfied, comfortable and most of all, completely happy with our new car purchase experience. Thank you! We couldn't be more pleased :)

Simon & Anita

17 de nov. de 2013

Let me preface this review by saying my experience with Auto Nation Libertyville was SO negative and their behavior SO OUTRAGEOUS, that I had no choice but to write a review in order warn other consumers. We were interested in buying a brand new 2013 Land Cruiser. Before heading up to Libertyville, we did our research and found the car for the price we wanted. Being a family with very small children, we didn't want to drive 30 miles with them then and have to spend hours sitting in a dealership, so we called first and spoke to the Manager for 2 reasons, firstly, to see if he would match Chicagoland area dealership prices, and secondly, to make sure they would give fair value for our trade in. We spoke a few times by phone and he called us back after speaking with his boss that he would NOT lose any deal over a trade in or price. He guaranteed they would match and beat any other price for the new Land Cruiser we wanted to buy. We gave him the VIN number and all the specs on our vehicle in advance. We had our vehicle appraised at CarMax the week before and therefor knew the fair value of it. The manager ensured us before heading up, that we would get that same approximate price for our trade. We were very satisfied and felt reassured that our experience was going to be very pleasant and we'd be driving home in a new car. Once we got there everything changed. In hindsight we've realized that these are just tactics for getting you there so they can roll out their underhanded sales jargon. They then wanted $2000 more than the internet price for the LandCruiser and valued our trade in at $6000 dollars less what what CarMax offered to buy from us. THIS IS EXACTLY WHY WE CALLED FIRST, SO WE DIDN'T HAVE TO PLAY THIS GAME. It was rude and disrespectful and was a waste our time. BE AWARE OF THIS PLACE AND DO YOUR HOMEWORK IF YOU HAVE A TRADE IN. Kelly BlueBook and CarMax is the place to know the real value of your vehicle. The Used Car Manager that appraised our car was so rude and so unprofessional. He had very limited knowledge about Toyota merchandise and should not hold this position in a publicly traded company such as Auto Nation.

Larry

14 de nov. de 2013

A lot of paperwork but very nice people to work with. Great followup services. They all were able to answer all my questions.

Dan

31 de oct. de 2013

Terence O'Gara was a real professional and a pleasure to work with. He was knowledgeable not only about the Toyota RAV4 product that we were interested in, but of all the other models in that class we were looking at: Ford Escape and Honda CRV. He helped explain not only all the features of the car, but the pluses and minus off all the options including extended warranties. Terence O'Gara also sells used cars, so he was able to give us a good idea of the resale value of the car including what options improve the resale, and which ones are bad - such as odd paint colors. Terence O'Gara was great. He wasn't pushy. He didn't talk over you like the other salesman we met at the other dealerships. He introduced us to the managers for the repair center, and the whole experience was very good. I would by a car from Mr O'Gara again, and I would recommend him to anyone looking for a car.

Leftym

26 de oct. de 2013

We have dealt with Autonation Toyota for years and the experience of buying a car has always been a good one. The Sales department works with you to get a good deal without the pressure you get from other dealers. We have purchased several cars over the years and they are the first dealer we look at and Toyota vehicles are reliable and last a long time.

MeLann

11 de oct. de 2013

It's a beautiful facility that truly values the customer and what they are providing as a dealership. The staff is very approachable and down to earth. Ask for Keith Habich for your Salesman.

Packer fan #1

7 de oct. de 2013

I purchased a 2014 Corolla S. What a sweet car!!! A very smooth transaction at Libertyville Toyota. Everyone from the salesperson to the manager to the finance officer were very helpful and professional. Thanks!

Toyota

3 de oct. de 2013

Our sales person was had no knowledge of the car. He did not speak at all during the test drive which made us feel uncomfortable and his sales pitch after we test drove 1 car was asking us if we wanted to buy the car.

Tim

15 de sep. de 2013

Great sales department and service team. Would liked them to have communicated better what was going on with my car (I bought used with a few "paperwork" issues), but overall I got a great car at a great price that fit my needs. They of course tried the usual car dealership crap, but weren't pushy about it and let me take my time and took care of my concerns as much as humanly possible. Will definitely go back to buy a car when this one needs to be replaced.

Tom B

9 de jul. de 2013

Our sales associate Rick Samborski was professional, courteous, and had my family's best interests in mind when shopping for a new car. Rick was very honest and trustworhty and even helped us to stay on budget by picking and choosing the right options for our new car. i highly recommend Rick and Libertyville Toyota. I had done my homework prior to going in and knew what numbers I was looking for. Libertyville Toyota surpassed my numbers and my expectations and gave us a fair trade value for our old car and the best deal on our new car.

Rick S.

6 de jul. de 2013

Bought a Sequoia from Libertyville Autonation and can truly say that the experience was one of the best ever for a car purchase. Marharyta Gladich our sales person was always positive and listening to what we wanted. She went out of her way to find us a car with sand interior that we could look at before we bought. Scott Weller and Gary Khaskin made sure that we had the vehicle we wanted. I must say that what impressed me the most was the honesty and the fact that they stood behind their promices. You can argue price anywhere but you can not find this kind of honesty just anywhere. Closing of the deal Ilya F. made the end process totaly painless. He had a good understanding of the extended warranty with out the high pressure to get it right NOW. How refreshing. Since Autonation took over with their 3 day 150 mile return policy this dealer has moved to number one with me.

Felix P.

26 de jun. de 2013

Janeta Cirbulenaite made our buying experience an easy and seamless process. Thank you for the great customer service and making my family and myself feel as valued customers.

Lucas T

16 de jun. de 2013

Awesome customer service micheal did a great job and financing process was quick and easy

Carl L & Yae S Scott

13 de jun. de 2013

This is my Second Used car purchase from this facility. The service is outstanding and repair if any is as well outstanding. The Seller was courteous and friendly not pushing or leaning toward any particular vehicle. My wife and I walked and talked and drove then chose. My only disappointment was not receiving proper keys with remote at time of purchase. Replacing a remote can be expensive. However, the salesman did provide a replacement key, keeping his Word (no remote capability), so we at least have two keys to this 2010 vehicle. That said, I will in the future be a repeat customer and recommend if your looking for that First or Second Car, That Libertyville Toyota would be a place to stop, look, and Drive before that FINAL decision is made..

Tony C.

11 de jun. de 2013

I have purchased two cars from this dealership in the last 3 months: 2013 Toyota Rav 4 Limited for myself in March of 2013 and then in June of 2013 my father in law had purchased a 2010 Toyota Rav 4 Limited. The staff at this dealership is just unbelievably awesome, especially a sales consultant Adolfo and one of the Finance Managers - Allen Schneerson. Both of these guys are very professional, very knowledgeable and are the most helpful people that I have dealt with at more then 12 different dealerships that I have visited, shopping for cars. I highly recomend this dealership for when you shop for your next car!!!

WS

6 de jun. de 2013

Bought a used 2004 JeepGrand Cherokee from them and had a great experience. Terry (Salesman) was very honest and complied with every request we made and even let use put the car up on a liftto check out the under side of the car which for most usedcar dealerships is a no go. Overall I am very satisfied with this dealer and would definitily recommend them to anyone. Defenitly will be keeping them on my list if I ever need another used car.

D.V.

23 de may. de 2013

Bought an older (2004) used Camry XLE from the Libertyville. Have bought 7 new cars here in the past. Process went smoothly, efficiently and professionally. The sales person, R. Ball, was top-notch and there was no "High Pressure" at payment time from the Finance person.

Tish

21 de may. de 2013

Last week I bought a 2013 Scion Fr-S from Libertyville Toyota, and I really wanted to note what an exceptional experience I had. I absolutely love my new car, and couldn't speak more highly about Salesperson Terry O'Gara and Sales Manager Josh Baker. Their customer service was outstanding, and it was by far the best car buying experience I have ever had. Thank you so much!!!

Happy Customer

17 de may. de 2013

We bought two cars from this dealership on Jan and early spring of this year. Our two old cars has over 150K miles on it aleady so it's time... When it comes to buying a car I do my homework because this is one of the biggest purchase that people will make in their life ..at least for me ;) We shopped around at other dealership in the Chicago area and I must say Toyota Libertyville has the best deal to offer. The sales people are great and they provide excellent customer service. Also, their car service is great too! The place is newly renovated and very clean. This is my first time writing a review online and I had to do it because they deserve it! If you are looking for a car make sure to check them out.

John R

11 de may. de 2013

I just bought a 2013 corolla there this week and i had an amazing experience with the dealer Janeta. This was my first brand new car and Janeta helped me without any pressure at all! It was stress free. This place is highly recommended! Friendly and professional staff. They even offer popcorn and other snacks! Overall, excellent service, friendly, helpful and very patient! I would definitely come back here for another car in the future!

Richard G.

24 de abr. de 2013

I'm no fan of car dealers, but these guys were great. No hassle whatsoever. They were incredibly knowledgable, answered all my questions, let me take a couple of test drives. Most important, there was no pressure. It was an excellent experience - how often can you say that about buying a car!? Ask for Spencer. He took great care of me.

Beth

23 de abr. de 2013

Purchasing my new (used) vehicle was a pleasant expierence. Very friendly and not pushy, No "What can I do to get you in this car today" attitude. My salesman Terry O'Gara was fantastic, friendly and personable. I think got a good deal and I absolutely LOVE my new car.

Jim and Chona

23 de abr. de 2013

Brienne LeBeau did a great job helping us buy our 2013 Highlander. She was friendly and attentive and worked to get us a great deal. Highly recommended.

Robert

20 de abr. de 2013

fair prices, friendly staff,large selection of cars

ZumbaSteve

2 de abr. de 2013

Libertyville Toyota gave me a great deal on my new 2013 blue prius. I got a good trade-in price on my 2007 prius, plus a low finance charge, money of the sticker price and extended warrent and service package. The new Prius gets better mileage and has more power and driving range than my old one. thanks, Zahir and the Toyota Team for putting me in the driver's seat of my new car

Detrick Hannah

2 de abr. de 2013

These guys made buying my dream car the easiest experience I've ever had.... Process went extremely well., love my car and enjoyed the experience....

Yana Dobin

28 de mar. de 2013

Thank you very much, Richard Miller! I am very satisfied with my Lexus and you did an excellent job!

Adeyinka Dawodu

18 de mar. de 2013

Just got a 2000 Toyota Sienna XLE. Drove 5 hours from Michigan but it was worth the effort because the van is excellent inside and out and drives really great. Matt Culpepper, the salesperson rendered excellent services from the beginning to the closing. His manager was also great saving us a trip to the bank and some driving time by accommodating us. Everybody including my husband marvels at the great condition of the van for the price and absolutely nothing to fix. The seatbelt light is on but the seatbelts are all working great...just just sensor problem.

Tiffany

16 de mar. de 2013

Libertyville Toyota is a wonderful place. I bouhgt my first car there 7 years ago. Went back to trade-in the Rav 4 and buy a Sienna . The team members are wonderful. They explained everything and put us in the car that we needed. Thank you again, you guys are wonderful. I will recommend you to everyone.

A Happy Customer

20 de feb. de 2013

We initially got referred through the Costco buying program with Paul Handler at Toyota Libertyville. Paul was professional, friendly and provided a straightforward experience for me and my wife. We wanted to purchase a hybrid highlander with a certain color and it was not immediately available in inventory. Paul was not discouraged and worked with his manager to find the vehicle we wanted. They were not pushy in trying to convince us to buy something else which we greatly appreciated. They worked hard to find what we wanted. Fortunately, they called a few weeks later and found the right car that would be shortly shipped from Japan. It took a little more than a month to get the car but we were weren't in a big hurry so that was fine with us. We don't buy a car often and we are always fearful of sitting in a showroom for a long time or being pitched for everything under the sun. I felt Paul and the dealership fairly balanced our needs as well as their desire to make a fair profit. Kudos!

Vanessa

19 de feb. de 2013

Great people and wonderful experience...I would come back and buy another car here when I'm done paying with it...everyone was friendly and very helpful...one of the best dealer I went to because all the other ones are bad experience...

Roberto R.

25 de ene. de 2013

My mom and I went in looking to buy a new 4Runner. The colors and options we wanted were very uncommon, but Art Fanning and the rest of the sales crew did a lot of searching and actually found us exactly what we wanted. The delivery process took longer than normal, but I understand since they found the 4Runner when it had recently came out the assembly line... We have not gone in for service yet and they are remodeling the dealer so I can't rate them on that yet. But I'm sure the dealership will look great.

Richard the CPA

10 de ene. de 2013

i've bought a lot of cars over the past 50 years, but never found a place like this before, where everyone wants to make sure the customer is satisfied.They work from my agenda and produce the results I want. That is why we've bought 5 Toyota's from them and if i ever need another one, i will look no place else.the salesman, Rick Samborski, is knowledgeable, helpful and he listens. He is there to make a deal work, not to gouge the customer. The service department is thorough. I've never had a breakdown or major repair. The preventive maintenance is excellent and price competitive.

Naveed&Shabnam

5 de ene. de 2013

purchased my new 2012 toyota highlander here, very friendly people who love dealing with everyone on easy friendly bases, i would recommend this place to anyone

Jimmy D

18 de dic. de 2012

We knew the exact vehicle that we wanted so we let the local dealers name their best prices online. Nicole issued the price that everyone else was trying to beat. Nicole's communication was great and everything was honored as agreed through the e-mails and phone calls. Brad in finance was a joy. There was never a push for an upsale. I know I got a good deal and Nicole earned the sale and made it worth passing three dealers who were closer. Whole tranaction could have been faster and they are in the middle of a remodel which made it tough with our kid.

John Bowman

6 de dic. de 2012

I went to buy a car and had a small budget. They worked with me to find a vehicle i liked and once we did we were able to negotiate a price that i could afford. I would recommend this place to anyone.

Czingler

30 de nov. de 2012

I came across this dealership by complete accident, while reading a review about another vehicle that I almost bought. The price was enough to get me to call, and after speaking to Matt Culpepper, I felt at ease. He was able to answer all of my questions and was very patient and helpful with me and my family throughout the process. I am in love with my "new," used car and if I am in the market within the next few years, Libertyville Toyota will be on the top of my list.

What u fickin'

31 de oct. de 2012

We shopped locally for two used cars. Libertyville Toyota had the cars we wanted. The negotiation satisfied us. It took less than an hour to buy both cars. As much as I dislike car buying, the overall experience was seamless. Terry O'Gara sold us our cars.

Purdue

24 de oct. de 2012

Terry O'Gara did a great job in working with us on our purchase of a Toyota Camry. I would buy at Libertyville again.

ladii_so0_Sweet

3 de oct. de 2012

Facility has many amenities to offer their customers while they wait for their paperwork while purchasing or while getting their car serviced. They offer free coffee, popcorn, donuts etc. TV's, couches, chairs. Plenty of workers always available to help and answer any questions.

CCookery

22 de sep. de 2012

The customer service and attention to detail is excellent at this location.

Kathy B. A senior who loves to drive

21 de sep. de 2012

First of all I would like to Thank Cindy Laudermilk for her expertise, knowledge, courtesy and interest in helping us make the right decision on the purchase of our 2010 Toyota Rav4. It is very possible had it not been for her expert sales experience and knowledge we very well could have ended up with an entirely different make of car. (Honda, Buick, you get the idea).You will not go wrong dealing with Libertyville Toyota. As for the car we purchase....IT IS A JOY TO DRIVE!!!. Being handicapped, I found the Rav4 easy to get in and out, the seating is so comfortable, very easy to drive and I feel safe in this vehicle.

John K

19 de sep. de 2012

Just purchased a new 2012 RAV4 from Libertyville Toyota. My wife and I are very pleased with this dealer and our sales-rep., Denis Luebke. He was very courteous and very professional before and after the purchase. We did not think that a car buying experience can be so enjoyable. Had an outstanding buying experience.

2012 RAV4

19 de sep. de 2012

Just purchased a new 2012 RAV4 from Libertyville Toyota. My wife and I are very pleased with this dealer and our sales-rep., Denis Luebke. He was very courteous and very professional before and after the purchase. We did not think that a car buying experience can be so enjoyable. Had an outstanding buying experience.

Michael

6 de sep. de 2012

I purchased my car over the internet. Scott Waller was my sales person. I came to Libertyville Toyota because I felt I could trust them. They kept all of their promises an I am very pleased with my deal. Thanks to Scott and his boss Vince. They have the best price anywhere around. I live in Indiana and they were 500.00 cheaper than any dealer here. Thanks again Libertyville Toyota!!

SimJG

30 de jul. de 2012

I recently tried to buy a used Toyota from this dealership, explaining that we would be coming from out of state and were very, very interested in a vehicle they had. I confirmed that the vehicle was available and let the salesman know I was on my way to take the day off work (speak to my boss, that is) and then drive over 6 hours to get there the next day. He saw someone looking at the vehicle, and never called me to let me know. I got the day off work and called him back to let him know when we would arrive. He then told me that the vehicle had been sold. How embarrasing for me to then go and tell my boss that I no longer needed to take time off. KNowing all that I was going through to get this van (they wouldn't take a deposit), I felt he could have called me to let me know, so I didn't foolishly request the day off. It now makes it so much more difficult for me to do in the future. I wish I could be writing now about my great experience buying the vehicle my family needs instead of this.

Toyotasrunforever

3 de mar. de 2012

Recently purchased a used 4Runner here. Against better judgement, still purchased the vehicle after the manager sent me home with the vehicle overnight for a test drive...then changed his terms for purchase when I returned. In addition, the vehicle ended up being an auctioned Enterprise Rent a Car...not the "dealer loaner" that was explained. We also found out later that it WAS in an accident that was not reported on CARFAX...but was on another report. Finally, when we discovered a chip with some rust on the inside of the rear door latch...had to raise heck to get them to "fix" it...which has led to more rust, more repair, more rust, etc. etc. (they refused to actually fix the problem and instead just painted over it) One final note - a relative also tried to buy a prius there recently and was actually called a name by the salesman. I won't repeat it, but these are the most unscrupulous people I've ever dealt with. The relative left and bought elsewhere. I wonder how they sleep at night.

Minivan Dad

5 de feb. de 2012

Had a very comfortable, no pressure buying experience for our first minivan purchase. Paul was easy to work with and very helpful. We are definitely recommending him to friends who are looking for a new vehicle.

Purdue

10 de dic. de 2011

THEY WERE VERY FLEXIBLE, YET INFORMATIVE, WORKED WITH ME TO CREATE THE RIGHT PRICING FOR MY TRADE IN AND THE NEW VEHICLE.