George Underwood

7 de may. de 2016

Jeff went above and beyond expectations. Monica made the paper work a breeze.

Regena Jordan

25 de abr. de 2016

I called on Friday late afternoon to find out about getting my vehicle in for service, they got me in on Monday at noon. When I got there on my lunch break, they told me it would take approx. an hour and they had me in and out in an hour so I could get back to work. The staff was all very friendly and helpful. I would highly recommend to anyone!!!!

susan mccleary

14 de abr. de 2016

Everything was great. Our buying and servicing experience was exceptional.

Grant Blakely

8 de abr. de 2016

Service department is tops! Body shop service is great, too. Nice to have a one-stop dealership. Sales department makes you earn your deal, but will try hard to get you in one of their vehicles.

Rennell Rasmussen

23 de ene. de 2016

I purchased a 2014 Ford Escape from Babb Ford and so far I love it! Everyone at Babb was terrific to work with and in my experience everything went very well. I will definitely go there again in the future. I will also recommend them to others.

Sharon Ferguson

19 de ene. de 2016

I went in without an appointment. They took me right in diagnosed the problem and made necessary repairs in a timely manner. Staff is very helpful and friendly

Hope Waidelich

18 de ene. de 2016

I was here to have my winter tires put on, I was told it will be 1- 1 1/2 hr. Comfortable waiting area with free WiFi, TV, coffee, water, donuts. Awesome atmosphere, Babb Ford goes out and " Do Something More " for there customers." Great Personal, They Give 125%- the "Something More Effect" to there customer's

Guy Lewis

12 de ene. de 2016

We like that you open early and we can get in and get an oil change and get out in a short amount of time. Than we can have time for the fun stuff the rest of the day!

Michael Guy

10 de ene. de 2016

2011 F150 pickup, service is very good and very friendly

Julie Fordham

25 de dic. de 2015

The staff and service were excellent. We didn't even have to tell them our names. The remembered us from the last time we were there. Everyone greeted us and was friendly. The service was completed in a short time too.

Donna Valan-folkema

18 de dic. de 2015

BEST DEALERSHIP! Great service with a personal touch!

Ted Evans

17 de dic. de 2015

one damn great staff of people from the garage to the office ,my hat is off to these guys. Thank you, I shall return ! ted evans jr.

Jimmie Coleman

15 de dic. de 2015

Great service in a timely manner,like always .I always get my service done at Babb Ford they do good work

Janice Reske

13 de dic. de 2015

Great customer service....was very quick and done within 1/2 hr

Patricia Culp

4 de dic. de 2015

I was able to take my car in for its first servicing without an appointment. Timely and courteous service was given. Thank you, Babbs.

Michelle Gostlin

1 de dic. de 2015

As always it was a great experience. The people are always very friendly.

Laura Johnson

18 de nov. de 2015

we purchased a ford flex with a defective blend door/heater core. tghe service department fixed the problem after a few attempts and counsultation with the manufacturerer we are now enjoying the heat that is dispensed and plan to return for service as needed.

Joseph Zvara

18 de nov. de 2015

My Escape was service quickly promptly and correctly

Thomas Hamilton

11 de nov. de 2015

We live in Virginia, but buy our cars from Babbs and use it for service whenever we are in Michigan and the timing works.

Marsha Lewis

9 de nov. de 2015

Jeff worked with us and found a vehicle that he thought we would like, that would meet our needs and that we could afford. (and it had a hitch!) Monica helped us get our loan through and answered any questions we had. You serviced the vehicle so it was in the best possible condition when we took it off the lot. You gave us a loaner, (our old van) while the Journey went up to the Dodge dealership for service. You were friendly and caring through the whole process. Thank you. We love our "new to us" vehicle!

Bryce Langell

25 de oct. de 2015

I drop my f250 platinum off for my service plan and pick it up later

P Johnson

20 de oct. de 2015

When I went to pay for the service, the cashier and service attendant didn't even know if the tires had been rotated when I asked. the attendant had to go ask the mechanic. Seems to be a disconnect between the mechanics and the the personnel that interface with the customers. I prefer to know exactly what's been done and the results of all inspections. Work was done well and I had a good coupon so the work was at a good price. The waiting area was among the salesmen so the eavesdropping was interesting. Small town dealership made you feel at home.

Lyle Cushman

14 de oct. de 2015

Brought a 2016 Fusion. Love the car. Salesman Chuck was very helpful. Staff went above and beyond to help out with a little problem. Thanks so much. Nice experience

Gordon Curtin

9 de oct. de 2015

2013 ford 150 front brake were warped they turned them feels better nowthen two days later battery went dead was replacedtruck shifts hard when cold from 1st to second not fixed yet

Debra Bryant

9 de oct. de 2015

Everyone was over-the-top with excellence! Loved the whole experience. They took all of the anxiety out of the whole buying process.

Julie Fordham

29 de sep. de 2015

Everything went well. i only trust FORD to take care of my car.

Beverly Babb

25 de sep. de 2015

I leased a 2016 Escape which is the first time having this model. I started leasing in 2006 with a Fusion and have had three additional lease term with Fusions.The staff is top notch and made it clear that they were there to serve my needs. I am pleased with this vehicle.

Tanya Minzghor

24 de sep. de 2015

traded a Pontiac Vibe for a 2015 Ford Focus, we are enjoying getting to know this vehicle, so far it's wonderful

Grant Blakely

22 de sep. de 2015

I like the improvements in the Service area with the privacy wall. As always fast service to keep me on the road.

Lynn Mauck

11 de sep. de 2015

I have known the Babb family all of my life but had never purchased a car from them. I was pleasantly surprised at the professional interactions from Jeff Babb, Salesman and Monica Dellar, Business Manager. It was great getting top rate service from a small town vendor. I would certainly recommend a visit to Babb Ford when looking for a new or used vehicle.

Jerry Thompson

3 de sep. de 2015

Great customer service. Been at many dealers over the years and Babb Ford is by far the best I have encountered.

David Huhtala

1 de sep. de 2015

Great staff! Very helpful in getting you the best deal possible.

Thomas Weydemeyer

1 de sep. de 2015

Mike Roper is the greatest! When I called him because I needed a new car after my Escape was totalled he immediately put me in contact with another sales person because he was out of town. Mike followed up with me and both he and the salesman I purchased new lease through, went above and beyond to make sure I got the car I wanted.When we moved to this rural area from a busy urban area we never thought we would be able to get the models of cars we wanted but Babb Ford has been great at seeing that we are very happy with our new leases!

Jamie Wilson

31 de ago. de 2015

Through dealer, service staff excellent and very helpful

Beverly Scott

27 de ago. de 2015

We purchased a truck F-150 love it! Everyone was friendly and very helpful.

Fred Hebert

26 de ago. de 2015

Service was as scheduled and the job was well done. We appreciate Babb Ford.

Patsy Raab

21 de ago. de 2015

I love Babb Ford's service department. However, this is the 3rd survey I have had in the last 3 days. Hmmmmm

Eugene Mcnulty

3 de ago. de 2015

We are thrilled with our new Flex. We receive our Flex thru you at Canfield Auto Brokers in Cadillac.The Flex was to be delivered at10:00, that was changed to 11:30 and it finally arrived around 1:30 but it was worth the wait.Thanks, Eugene McNulty

Lori jeffrey

3 de ago. de 2015

Always get good service at Babb ford - top of the line dealership.

Sherry Anderson

1 de ago. de 2015

I bought a 2113 used Ford Escape in February. By mid March I had contact Dermatitis on my arms, my back, chest, the back of my thighs and worst of all on my head. I was losing my hair. After some time trying to figure out what was happening, a skin biopsy, and a trip to a dermatologist and an allergist, we figured out I was allergic to my car! Babb Ford was very accommodating! After driving a loaner car for about 6 weeks, my dermatitis was clearing up, my hair was coming back, and I was driving a 2012 Escape with cloth seats and it is mine.

Marion Williamson

30 de jul. de 2015

Was in for a oil change done quick and professional.Also they fixed a push pin that was holding door trim.

Jim Carey

25 de jul. de 2015

Always a pleasure to deal with Babb Ford Service Department

Brittany Mosti

24 de jul. de 2015

2015 Ford Focus SE. Monica was amazing and very helpful. I am so happy with my new car and will be back there next time too!

Jesse Willette

20 de jul. de 2015

I brought in a 2005 ford escape limited with the 3.0 duratec. Jamie helped me out big time! He saved me a lot of money and did a great job identifying a starter issue and the pcm. Since he took over a couple years ago, have nothing but great things to say!

Kathi

18 de jul. de 2015

I have a 2014 Escape. I go to Babb Ford because I can trust them. It's as simple as that. Buying a vehicle is an expensive purchase and having a dealer you can trust to take care of it is a huge part of why I go to Babb Ford. I know they are going to be honest about any needed repairs. I don't believe you can put a value on trust.

Sandra Gilmore

16 de jul. de 2015

went in for the 1st oil change on our 2015 ford explorer, the service was fast and the team very friendly. When we go in to Babb Ford, it is like a visit with friends. They don't just make a sale, but are sincerely attentive to any concerns that we may have after the sale too.

Valued Customer

13 de jul. de 2015

I was very happy with my service and I would buy another truck from this facilitie agean

Amy Eddinger

13 de jul. de 2015

Jeff was very helpful in our purchase of a Ford Explorer. He was very professional and provided us with the best service.

Mary Fitzgerald

29 de jun. de 2015

Everything was done fine. And in a timely manner. I was given a loaner car to drive.

Sherry Anderson

22 de jun. de 2015

They were very helpful. I had an allergic reaction to the first car I bought and they worked it me to find one I could drive.

Kimberly Hinds

14 de jun. de 2015

I called the dealership after I was referred there by a friend, I told them what I was looking for and within a couple days they had the vehicle. I had called several dealerships before calling Bob and they are just now getting back with me. Everyone was very kind, Jeff explained all the gadgets that the car had so that I understood, Monica was helpful with the financing also, I would recommend this dealership.

Jon Huhtala

9 de jun. de 2015

Very prompt and courteous service - as always! I've been a Babb customer for years and find it wonderful to be treated as part of the "family".

Ann Mattison

3 de jun. de 2015

There was great care and patience given to us as they explained the options available to us. Fast and efficient service no high pressure. Really liked the gal we worked with.

John Riebow

2 de jun. de 2015

Bought a 2015 F-150. Third purchase at Babb Ford. Jeff Babb treated me very well and fair. And Bob H. was good to me as always. Great place with great people. Very happy with my purchase. I will keep going here for purchase and service needs. I appreciate Bob and Jeff being so good to me. Thank you.

Chris

25 de may. de 2015

Bought a used, 2012 Ford Focus. We negotiated a fair trade price and a good price on the car.

Patricia Culp

18 de may. de 2015

The salesman was very patient with us as we asked about terms, features, and different models. He also told us to come back with any questions on our new car. We bought a fusion s. They seemed to take our loyalty into consideration with the final offer. We were given information about rebates but not pressured into buying. It was a BIG decision to make in retirement but we were comfortable making it. I even made them brownies. Smile.

Mary Fitzgerald

18 de may. de 2015

Bought an Edge. Good experience. Friendly dealership. Helpful with the new techie things on the car.

Megan Cain

18 de may. de 2015

I purchased a 2015 Ford Explorer. All staff were friendly and not at all trying to "push a sell." Jeff Babb responded promptly via email to update us on rebates available to us and even located the exact color car we wanted with the features we wanted as well.

Anne Taormina

14 de may. de 2015

As always my car was serviced in a timely manner. I never worry that it was not done professionally, and quickly.I am moving and will miss everyone at Babb Ford. Thank you for your professional and caring service on my automobiles..

Ryan Johnson

12 de may. de 2015

Staff and services were more than helpful. Will advise friends and family who are looking for a new vehicle to choose Babb Ford.

Julie Fordham

11 de may. de 2015

The service I received was beyond my expectations. Chuck Tyler and Monica D. were efficient, courteous, helpful, and professional. I couldn't be more pleased with how my experience went at Babb Ford.I am very grateful for their help. I love my new car!

Kathryn Parker

23 de abr. de 2015

I'm a single woman and I go to Babb Ford because I can trust them. Their sense of integrity and willingness to go the extra mile puts their dealership above the rest. I always recommend Babb Ford to my friends.

Glen Head

20 de abr. de 2015

We purchased our 2015 Ford F-250 in November. This was our first service (oil change) performed on the truck. The staff was so helpful. Jamie in the service dept. explained what would be done that day and answered all our questions about the different features on the truck. Monica got us information that we needed. And Jeff programmed the sync feature for us and explained how it worked. Everyone was friendly and helpful, and told us to come in any time if we had more questions.Buying our new Ford at Babb Ford has been a thoroughly wonderful experience.

Susan Mckinney

16 de abr. de 2015

The staff was very nice, however, the deal I got on my Ford Edge was not good. I was charged with an extremely high selling price which brought the good deal on my trade-in way down. I bought the 2014 car at the end of the year, hoping to get a good deal, but I might as well of purchased a brand new 2015. I don't know if I'll be convinced to buy another vehicle there. The service department, however, is great. I think that's the first reason I decided to buy a vehicle there, because of the excellent service department.

Fred Hebert

16 de abr. de 2015

We made an appointment for an oil change and maintenance. They were very prompt and completed the work in record time. During our stay in the comfortable lobby we were greeted by staff and made to feel like family. Babb Ford is a most unusual dealership. We are in our seventies and have never experienced a more honorable and customer friendly car store. Thanks again.

Michael Rice

14 de abr. de 2015

Service staff are courteous and prompt. No grease or oil on or in my truck when done. Thank you

William Brady

14 de abr. de 2015

Jeff Babb helped me get into a low mileage used vehicle at an affordable payment. After driving it, I found a few things that I wanted taken care of. Jeff took care of it no questions ask. I will come back to Jeff for my next vehicle and will recommend him to others.

Linda Backus

13 de abr. de 2015

I have always has good experiance with Babb Ford- Good people they are always helpfull in helping me get a new car. This time I went from a lease to purchase. They got me a very good deal and I am very happy with the service.

Thomas Hamilton

8 de abr. de 2015

Service was prompt, professional, and friendly. One needed change to the initial service plan was immediately conveyed to me verbally for concurrence before the change was implemented.

Steven Bailey

29 de mar. de 2015

Another great experience with babb ford and Tom moore!

Richard Wheeler

25 de mar. de 2015

leased 2014 Edge, Dick Wheeler, Canadian LakesDrove here to Orlando last week and got 24 mpg on nearly every tank to 28 mpg on one tank! Wish I could recall what brand of gasoline that 28 mpg was on!!Babb staff is very, very friendly and helpful. Thanks!

Bronson Dellar

23 de mar. de 2015

2014 F150 XLT supercrew, Great staff and experience

Jay Zolman

23 de mar. de 2015

I purchased a 2014 Ford Flex from Babb Ford. The buying experience was fantastic, and I enjoy working with Jeff Babb very much. Jeff exemplifies the customer service you expect in a small town. The facility is a bit dated, but you aren't buying their office!

Donna Krum

18 de mar. de 2015

Everything was fine parts service manager was informative, accommodating and friendly. Truck is better, but still a problem.

Susan Roggenbeck

17 de mar. de 2015

The service member was very efficient. I do have a problem with a past service issue on my 2001 Ford Ranger, the vehicle is having problems now since the work was done last on it and I do hope we can get this resolved since this vehicle has been excellent until now. The work I had done on my 2012 Jeep Liberty was done quickly and very efficiently and the gasket that had become loose was fixed also at no cost to me. I have recommended Jeff Babb as a great guy to work with, and have also referred my family and friends to your dealership for new and quality used cars and trucks as well as great service too.

William Worden

16 de mar. de 2015

I LEASED ANOTHER F-150 FROM BABB FORD IN REED CITY. THE ENTIRE STAFF WAS KNOWLEDGEABLE AND HELPFUL. THE ADDED OPTIONS WERE TAKEN CARE OF WITHOUT ISSUE AND MY CO-WORKERS WERE VERY IMPRESSED WHEN I TOLD THEM THAT MY SALES PERSON TOOK CARE OF ALL THE DETAILS AND HAD IT DELIVERED TO ME IN A TIMELY MANNER.