Car guy 1951

16 de nov. de 2016

It was a very good expierence dealing with Haston Lowman he was very knowledgeable of the crv I bought. A great sslesman!this is the second vehicle I've bought from baierl

ridecrazy

15 de nov. de 2016

We've bought two cars here now. They are very customer focused. Any issues are addressed promptly. I would recommend going here. We worked with Ken both times. He was very fair in helping with the negotiation of trade-in.

Begued13

14 de nov. de 2016

I can't speak for all the sales people here but Haston was great. Very laid back but knowledgeable salesman. He made me feel like he understood that this was an important moment in my life and was there to make it easy for me. I would recommend anyone looking for a car to specifically see Haston. Thank you for making the buying process smooth and easy.

Pleased2016

10 de nov. de 2016

We came to test drive the Honda Pilot 2017 elite which is in high demand and not available at the moment. Ken Dash was the sales representative we met. He was very nice and professional. He was direct and honest with us which we appreciated in his salesmanship. He explained the situation of things and offered to help us look around for it. On a very busy day, he went above and beyond to answer all our questions and took us round to show us other alternatives. We ended up settling for a Honda Pilot 2016 Touring. We were supposed to pick up the car 2days later. Mr Dash called in a few hours that the car was ready for pickup. The overall experience was terrific and Ken is an asset to your Baierl Honda.

Rebecca Zhang

10 de nov. de 2016

We bought a new 2017 Accord Hybrid from Baierl Honda and Mr. Ken Dash helped us with our purchasing. He is super nice and helpful. He didn't put any pressure on us and didn't push us to make our decision. After comparing with other vehicles/dealerships, we decided to buy this car here at Baierl Honda. We got great deal. When something unexpected happened when doing financing, Ken did everything he could to help us get approved. We really appreciated his help. We love our new car. The 2017 Accord Hybrid is high-tech. It's very smooth during driving. It's very fuel efficient. I love everything about it so far. A little concern is the battery. But it's still a couple of years to go before we should worry about it.

Mom's Whip

7 de nov. de 2016

Buying an automobile can be a very overwhelming experience Anxiety at its finest. However, working with Haston was the exact opposite of that. He was kind, knowledgeable and made us feel very much at ease. I had very specific wants in a vehicle and he was great at helping me find what I was looking for. Not only did it have the options that were on my wish list ...it was available in my most favorite color! Haston hit this one out of the park for us...a true home run!!

Steelergal

31 de oct. de 2016

Had a wonderful experience is purchasing my new Honda CRV. I was very nervous purchasing a car on my own for the first time in my life. George made the experience very easy and comfortable. Absolutely no pressure but he was there to guide me easily thru the whole process. I really appreciate all the staff and it was such a pleasure working with all I came in contact with.

JESSICA

29 de oct. de 2016

These folks were incredibly welcoming and helpful. Haston (and Jon) helped me find the perfect car without me feeling pressured for the sale. I have already begun to recommend them.

ALC

28 de oct. de 2016

Haston was great! He was friendly, approachable, and honest. He was careful to make certain all repairs on my used Honda were made, made sure the car was ready early for delivery, and followed up on a few items after delivery. I would highly recommend working with him!

Dave & Sophie Hanlon

28 de oct. de 2016

We bought a Volvo from Patrick Evans. He was great to work with, and very knowledgeable about the car. The car was in pristine condition, very clean and had been serviced before it was put up for sale. They take very meticulous care of their inventory. Everyone at the dealership was great - very friendly & really helpful! We bought a car in PA., and we live in Ohio! We will definitely go back. Thanks, Patrick!

Fennell

28 de oct. de 2016

Quick, easy and painless purchase. Call him on the phone, negotiated out a price and the car was ready when I got there. thank you

Jigar D P

26 de oct. de 2016

Haston Lowman is a great person. He is a person with lots of patience, good understanding and kind, postive attitude. Great person to consult. Definitely recommend Haston.

barbs car

25 de oct. de 2016

Art Morgan gave us excellent service and was not "pushy". We were very satisfied with his help and advice. He followed through and was not too aggressive which I appreciated

Rick M.

25 de oct. de 2016

I recently purchased a Certified 2014 CRV EXL-NAV CRV from Baierl Honda and Chuck Surman. It was the second vehicle I bought through Chuck, and one of many I've purchased from Baierl Honda. I was treated with respect, and after our negotiations, I believe we settled at a fair price. Our trade was sold within a week, which makes me wonder if we'd stretched the envelope as far as possible on that part of the sale, but overall , as always, I am extremely satisfied with both the vehicle and the treatment I received throughout the process. I would definitely give Chuck the "first shot" at any future business I may have.

Abc123

24 de oct. de 2016

The salesman Haston Lowman was very good. He was professional and was never pushy about making the sale. The dealership was good and baierl seems to stock quality vehicles.

Louis DeSanzo

18 de oct. de 2016

This is fifth CV vehicle I have purchased through Baierl Honda in the past 15 years. I have never been disappointed with the quality of the vehicle or the quality of the service. George Tanner is the sales representative that I always use. George is patient and absolutely no pressure. He lets you take the time to make your decision.

J&NFL

14 de oct. de 2016

This is the first time we have been to this car dealer (Baierl). This is also the first time we have ever leased a car. Our Salesperson, Patrick, was very helpful with the whole process. We are enjoying our new van & Patrick has been very patient when we have called about how to do something with the van, i.e. technology!! He is also looking into finding us a bike rake to attach to the 2016 model instead of having a hitch installed. We would buy another car at this dealer with the help of Patrick.

Patti

12 de oct. de 2016

Art knows what just questions to ask in the process of determining what's important and what not so much. I appreciated that. He's friendly and knowledgeable, and willing to adjust his work hours to accomodate. I felt I got a great car at a reasonable price. I would recommend Art to anyone looking for a good previously owned car.I didn't particularly like the length of time when he had to " check on my offer." And, I wish I'd known previous to actual purchase about the "beyond the warranty" offers that had to be purchased on the spot. That felt uncomfortable and unnecessary. Definitely go to Art!

Chuck Gross

12 de oct. de 2016

Haston was helpful and friendly from the moment of our first contact. I'm not normally a fan of the car buying process, but Haston changed my mind. Being able to communicate with him via text message was a huge help, and Haston made sure that we were in the vehicle that best fit our needs and price. I am more than satisfied and for my next Honda, I will be asking to work with Haston again!

A happy Honda owner

11 de oct. de 2016

I recently leased a 2016 Honda CRV. My salesmen Patrick, was so knowledgeable and so helpful. He knew got me exactly what I was looking for. He made my leasing experience very easy and was a tremendous help! He truly went above and beyond! I would recommend working with Patrick!

Marianne

11 de oct. de 2016

Ken worked with me over the phone (primarily by text) and it was so simple. Had a much better experience here than with other dealers.

Scott412

10 de oct. de 2016

I worked with Haston on the purchase of an Acura TL. The car was to be sold "as is" but Haston made sure the concerns I had were taken car of. He made my car buying experience very easy. I would recommend working with Haston if you are the market for a used car.

HappyHondaOwner

10 de oct. de 2016

I recently purchased a beautiful used 2014 Honda CR-V at Baierl Honda. Art Morgan was such a pleasure to work with and was unbelievably friendly and such a huge help! He did everything to make sure that I got exactly what I was looking for, was a tremendous help with updating my insurance and other paperwork, and explained every step of the process as we went. He went above and beyond and made my car buying experience a breeze. I am thrilled with my new SUV and highly recommend everyone to go see Art Morgan when they need to buy a new or used car!

lcarter

8 de oct. de 2016

Ken was a excellent salesman and made my experience easy. He had me into my new Pilot in a day or so. He took care of all the phone calls with my bank and insurance company. He continue to answer my questions and been very helpful even a few days after I purchase my SUV.

Lauren and Ryan

26 de sep. de 2016

Art Morgan was a great sales man. He answered all of our questions and was very trustworthy. He got us an amazing, safe and reliable car for a great price. I would recommend anyone to go see him at Baierl Honda in Wexford. He knows all about the vehicles he's selling and hes a huge steelers can (which was a huge plus!!) If I ever purchase another vehicle, I will go see Art Morgan before anyone else!!Also Mike Suttor really helped me understand about the car and the price and payments. Thanks Mike!!

Shark1

21 de sep. de 2016

Art Morgan made the whole experiance a pleasure by fullfilling all of my needs for a new/used vehicel. I will recommend him to my family and friends.

Jakester3

15 de sep. de 2016

I recently bought a CRV from this dealership with Art Morgan as my sales person. He immediately eased my concerns re: buying a new vehicle as a single woman. He provided info needed, listened to my concerns and desires for my car, particularly budget and size for hauling. As an art teacher and kayak owner the ability to carry lots of cargo was essential to me. He helped me compare prices and features of the CRV and recent baby brother, the HRV. I was shown a wonderful pre owned CRV that was amazingly clean and in top shape for a price that worked for my budget. I've had it several weeks now and am happy with it's performance during a long road trip.. Unexpectedly, my kayak actually fits inside the vehicle as well!! I am pleased with the purchase and had a great buying experience I had with Art. He is low key enough not to pressure the sale but energetic enough to make sure all of my questions were answered..I'll recommend him to my friends and family.

jonchris

13 de sep. de 2016

Below is a story of my encounter with this dealership. Here is the summary: The management at Baierl is unprofessional and will try to take advantage of you. The manager was condescending and unwilling to honor their own advertisements. Because of how we were treated, we walked away and bought our car at Rohrich, where everyone was professional and welcoming. If you're looking for a new Honda in Pittsburgh, drive right past Baierl on your way to Rohrich. I was looking to buy a new CR-V and had shopped around in the Pittsburgh area for the best price. Baierl had initially given me an offer $400 higher than Rohrich, so I asked them to match as they were in a more convenient location. The sales associate told me over the phone that "of course we will match it, I'm not gonna lose a sale for $400." Everything was in place, they had even acquired the exact color I wanted in a matter of days. All that had to be done was appraisal of my trade-in. This is where it all fell apart. We watched the appraiser examine my car (a great condition 2009 Civic with low miles) for a matter of 45 seconds at most -- she didn't even start the car. We waited for the offer sheet and much to our surprise low-balled us quite a bit (more than $2,000 below the lowest KBB trade-in value). We said we expected at least the KBB value, as they have a sign in their dealership that reads, "Let us put you in something new! We'll take any trade at much better than Blue Book value...." The sales associate went back to get his manager (I'll refer to her as Felicia), who happened to be the appraiser, and whose last name happened to be the same as the one on the dealership. She greeted us by asking, "What's up?" and when I explained the situation she offered to show us her appraisal via Vauto. She initially offered $5,000, and went up to $6,000, but said she planned to retail for $10,600, which is a mark up of more than 100% over her initial offer. (This is NOT standard in the used car business.) I showed Felicia the sign in her dealership, and she said, "it's just a guide, our profit margin is $2,500, and that's what we'll give you for the trade," ignoring the fact that none of those numbers added up. She explained to us in a most condescending tone that we were already getting a good deal on the new car "for only $100 more than I could buy it, and I'm [Felicia] Baierl."I went outside to call Rohrich, they said they would give me a deal at least as good, and we decided that after the way we'd been treated by Felicia that we'd rather take our business to Rohrich even if it didn't save us any money. In the end, Rohrich beat Baierl by $400, which is amusing because Baierl said they 'weren't going to lose a sale for $400' just a few days ago. Before we left Baierl we told them that we had a better deal lined up at another dealership, and Felicia made no effort to keep us there (she didn't speak to us again), even after we explained we would be in the market for a couple new cars in the near future. As it turns out, a decent portion of the sales team at Baierl left for Rohrich just a few months ago. I can see why -- Baierl's management is the worst I've ever dealt with in a customer-service-driven industry. We genuinely felt bad for our sales associate; we were able to walk away. Bye, Felicia!

Shelle

12 de sep. de 2016

Very professional and courteous. Have purchased several cars from them in the past it has been a great experience each time. Would never buy a car anywhere else.

Bookslady

10 de sep. de 2016

Recall was issued in April and I had to wait until August to get my CR-V repaired. As far as I can tell, the repairs were done successfully; however, I did not appreciate waiting 5 months to get a recall fixed.

Richard Zoltun

10 de sep. de 2016

Excellent purchasing experience. Sales personnel were not pushy, Ron and Jim were open to my needs and desires. They were willing to work with me in getting the car of my choice at a price which was fair and competitive.

Dennis S- CRV lover

8 de sep. de 2016

Recently purchased a 2016 CRV-EX-L from Baierl Honda and was very happy with the ease of purchase and the service provided to me. The transaction was so easy and am very happy with my new CRV!! Kudos to Ken Dash and everyone at Baierl!

Tifani Mccormick

1 de sep. de 2016

First car purchase ! And I'm so glad I went with Honda ! I love my new car and the sales guys that helped me are awesomeeee!! Thanks so much Jason !! ?

Jeff Carelle

27 de ago. de 2016

George our salesman was awesome very knowledgeable about the cars we were looking at and took his time to make the purchase painless as possible. All the people involved were great.

renaud,wjr

27 de ago. de 2016

Arthur Morgan was our sales rep. and he provided great information and showed us everything we needed to understand about the car and its features. We would highly recommend him to anyone who is in the market for a new car. Outstanding

Tar

25 de ago. de 2016

Overall the buying process was as pleasant as it can be. Just took to long. To many back and forths between salesman and sales manager. 5 hours to make deal. 1 hour on home Pc for credit app that should have been done while I was there and another 2 hours to pick up vehicle. Business manager was printing forms for us to sign. Should all have been done ahead of time.

pml123

24 de ago. de 2016

Recently purchased a 2016 Pilot from Ken Dash and the team at Baierl. From the customer point of view it was a great experience which I very much appreciate.

Candice Gourley

16 de ago. de 2016

Smail Honda was wonderful. Very friendly and willing to work with you to help you find the right vehicle for you. I will definitely be back!!

pawfam

14 de ago. de 2016

The sales staff, finance staff and service staff helped us get into our new Odyssey with remarkable speed. We have the car, warranty and terms we wanted. Thank you to Art M and his team for a swift, hassle free transaction.

Jane Van Kirk

13 de ago. de 2016

Purchasing a new vehicle has been a very nerve wracking experience for me. Ken Dash made made it so easy and quick I never had an anxious moment. He was so knowledgeable about the car and the whole buying process. I would recommend Ken highly .

Kimberly Palmiscno

12 de ago. de 2016

I always have quality work done at this dealership. Great people to work with.

Bill Mc

11 de ago. de 2016

Ken did a great job of explaining the features of the CRV. enjoyed working with him.

KimK/new crv owner

3 de ago. de 2016

Joe did a great job explaining safety features of the vehicles. Made the buying process fun and easy He was a pleasure to work with!

Thebrookster66

3 de ago. de 2016

Art Morgan was our salesman. He was a very attentive and personable person. I did not feel anxious during the entire car buying process. I came back the very next day to purchase my car. The final paperwork process went smoothly. I would recommend Art to anyone who is looking for a car

MelissaKlobe

1 de ago. de 2016

Art Morgan was amazing and had me in and out of there in a timely fashion. Which is unusual when shopping for a car; I appreciated not having to be there all day long. He worked with me and got me what I wanted. I will be back for my next vehicle.

Dave

30 de jul. de 2016

Art Morgan was very helpful and made the whole process easy!! He is very professional, personable, helpful, and I believe trustworthy!! Trustworthy is a word you don't usually relate to car salesmen! I would have no reservations whatsoever in recommending Art to friends or anyone!! He explained the product and demonstrated how the different systems work. He also told me to call if I have any questions in the future.

tonyb

28 de jul. de 2016

The the thing that stands out most is continuity. By that I mean dealing with same salesman for our last three cars. It says something about the dealership that reflects on how it handles its employees which is refelected by them to the customer.

adtorre

25 de jul. de 2016

Worked with George Tanner at Baierl on the purchase of my 2016 Honda CRV Touring. I made the arrangements through our Price Costco membership and George made the overall experience simple and straight forward. Look forward to working with them again on my next vehicle purchase!

Happycarpurchase

24 de jul. de 2016

Art Morgan was our sales person and was easy to deal with. He made the decision easy but also was great at showing us the vehicle and how to work the features.

Happy with Honda

23 de jul. de 2016

This is the 2nd car we bought thru Ken Dash. He is well informed on the product, the incentives that are available, and he gets the paperwork done quickly and efficiently. He takes care of his client. The car was given to us with a full tank of gas and 3 keys. We were given complimentary oil changes and some credit for future maintenance. It was a very pleasant experience. We are a family of 4 and have driven only Honda's for the past 16 yrs. We have bought our last 2 cars thru Mr Dash. We intend to buy our future Honda's with him.

Barb Valued Customer

22 de jul. de 2016

My vehicle was serviced quickly and adequately. The Tech Kristopher was very knowledgeable and courteous

Patricia Kravits

22 de jul. de 2016

These guys are great!Fast and helpful.Kind and treat you vehicle like their own.

Steven Eicheldinger

21 de jul. de 2016

I have a Honda dealership 2 miles from my house. It was worth the 40 minute drive.The deals are better at Smail!!

Happy guy

19 de jul. de 2016

Our whole car buying experience was a pleasant surprise. I was a little anxious about starting it but I call ed Art Morgan, who sold us our last Honda CRV and he made it so easy. We got what we wanted and it was without anxiety. He was very respectful, knowledgeable and patient. He listened and did everything he could to make it a great experience. I recommended him immediately to some other family members.We also had to have some service on another of our Honda's and it was a great experience. What a difference this is from the "good old days".

EJ

9 de jul. de 2016

Great experience. Worked with Art Morgan to lease a honda civic. He was very helpful knowledgeable and professional. I felt the monthly lease price was very fair.

Paula

6 de jul. de 2016

Went in to Baierl Honda to purchase a 2016 Honda HR V - Dealt with Ken Dash, very professional, honest and helpful. Great Experience all around.

rcajr

5 de jul. de 2016

Great experience. Joe Martinkovich was very pleasant to work with. Very knowledgeable and non aggressive. He treated me like his brother. Sales manager Jeff Nock was very professional and kind.

Pilotmom

2 de jul. de 2016

Fairly simple and straight forward with Ken. Painless procees. He handled many if the details fir me that I didn't need to handle

Bob

29 de jun. de 2016

Did not try to shove extra options to pad the tab. The Baierl web-site is one of the best ones for comparison shopping. Quick and easy transaction.

Greg

26 de jun. de 2016

I feel like I turned into a fairly worst case customer over the course of a couple weeks dealing with Baierl and Haston, but I have to admit looking back he handled it all in stride. Haston's service started with chasing down info on a used car that wasn't yet ready for sale, which is the car I ultimately purchased. Along the way he helped me check out and test drive a few others even though they weren't at his home Baierl lot and dealt with challenging issues when the car that I wanted to purchase wasn't initially serviced quite right. And he dealt with MY challenging issues of uncertainty over the car vs its cost and nearly walking away from an almost complete deal. I'm pretty sure that he and perhaps some others on the Baierl staff were pretty frustrated by the end, but the car has worked out well and Haston was instrumental in making sure that happened. His patience and professionalism are an asset to Baierl and I would highly recommend seeking him out for your next purchase.

Michele & George S

24 de jun. de 2016

Just looking at cars, hadn't made up our minds yet on what or where to buy. Walked out having bought a car we love. Great customer service, seamless from start to finish. Thanks, George!

DD

23 de jun. de 2016

Haston did a great job in helping us buy our used Honda. We knew which car we wanted before we spoke to him. He kept in contact with us in a professional manner and didn't use any annoying sales tactics common in the car business. I would definitely recommend him to anyone and would buy a car from him in the future.

Maureen

23 de jun. de 2016

Haston was so helpful to me in my search for a used car. He was very patient and knowledgable about the cars in their inventory. He even took us to another Baierl dealership located in a different area to test drive one of the cars that was located on the lot. I appreciated that he kept in touch through my preferred method of communication-texting. I wasn't bombarded with calls like other salesmen. Any follow up questions were answered promptly and completely. I plan to use Haston for our future car needs, and will recommend him to family and friends. Thanks Haston!

Dani Jo McLane

16 de jun. de 2016

Took my mother-in-law shopping for an affordable lease & we were thrilled with the outcome. Everyone was very helpful and courteous, especially George! George had previously helped my late father-in-law purchase multiple cars in the past and he remembered him and treated my mother-in-law which such care, as if it she were his own mother. He took his time to listen to her and make sure she got the car that fit her needs at a payment she could afford. George is the best, he truly cares about his customers and makes them feel important. Thanks George! We will definitely be back.

HarryC

11 de jun. de 2016

My wife and I were on the hunt for a new/used vehicle.During our search we found a 2013 Honda Pilot at Baierl Honda in Wexford, PA that would fit our needs. The dealer was closed at the time but my wife decided to contact them via telephone. To our surprise David Devos, Salesman answered the telephone and she briefly spoke with him and explained our situation. He suggested we stop down and that they had several vehicles we may be interested in; including the Honda Pilot we were enquiring about. We arranged a time to meet with Mr. Devos the next day.On April 30, 2013 (yes the end of the month) we meet with Mr. Devos and he show us several Honda Pilots. During the process Mr. Devos was very helpful and a pleasure to deal with. We did not feel pressured into anything and felt like we were treated fairly and honestly (hard to find these days); cant say enough about how nice he was to deal with.Thank you Bairel Honda and David Devos for providing us with the service and respect everyone purchase a vehicle should receive and enjoy!Harry CallithenButler, PA

Nicoman

10 de jun. de 2016

We had used Baierl in the distant past and had not felt it was a good experience so we had not been back. We knew we wanted a Honda Civic so we opted to try the Honda dealership. We worked with Art Morgan who we feel treated is fairly and showed us many used Honda's. At the end of the negotiation we felt as though Art met our price and we walked away with a deal for the Honda Civic.

Maryann

9 de jun. de 2016

Dash was awesome, friendly, helpful, and efficient. I would choose him as my sales rep every time and recommend this dealership to everyone I know.

Bob

9 de jun. de 2016

I was very impressed with Baierl Honda. We were very specific with our Odyssey budget and our sales rep Art Morgan was understanding. He walked us through the entire process and answered all of our questions...very knowledgeable. We will definitely be buying from Baierl again!

Larskibike

6 de jun. de 2016

Awesome, Mike is wonderful. This is the second CRV we have purchased from Mike within a year. We had such a pleasant experience with the first purchase with my daughter's CRV, we decided mom needed one also.

Ally

3 de jun. de 2016

We traded in our '05 Honda Element and went home with a pre-owned Honda Pilot. The process was clear and Art was able to answer all of our questions.

Amanda

2 de jun. de 2016

Awesome experience. Chuck was pleasant to work with, knowledgeable and not pushy. I will defiantly purchase another vehicle from Chuck and Baierl Honda in the future.

Amanda

2 de jun. de 2016

Awesome! I love my new Odyssey and will definitely purchase again from Chuck, Chuck and Baierl Honda. At other dealers I had to compromise, not Baierl Honda. They had several vehicles to choose from and I got exactly what I wanted. Thanks!!!!!

MNS

1 de jun. de 2016

This is regarding Baierl's Service wing. Though they were okay initially, my last few interactions have been traumatic. I brought in a 2008 Honda Pilot (~75,000 miles) in excellent condition and asked them to do an inspection. They made a series of recommendations; I trusted them and accepted their services. Immediately after driving off the Baierl lot, I noticed problems. After I returned for an appointment 10 days later, the staff did not accept any responsibility for possible mistakes. Instead, they charged me for a procedure that was either unnecessary or their own fault. The staff were now rude and condescending; they protected each other, provided conflicting explanations, and blamed me for the issues. After consulting with a different auto-mechanic, we realized that the $2000+ Baierl charged was "highway robbery."* I do not recommend their "Full Inspection" package. It is simply a VISUAL check that cannot detect many mechanical issues. Note the other Google Reviews (e.g. Kaila) that note their problematic inspection services.

Junk20

1 de jun. de 2016

I went to Baierl looking for a specific Honda Accord and they not only had it in stock in the color I wanted but beat the price I was willing to accept. Excellent service from sales to the financing.

SDouglas

31 de may. de 2016

Wide selection of used Hondas. Mike Suttor was very easy going. My wife an I liked that they were not high pressure. They were also patient with moving pick-up dates around. Life gets busy, and that helped.

bandl2013

24 de may. de 2016

We recently went to Baierl to look at used Honda Pilots. None of the cars on the lot the day we visited were what we were looking for, but we spent some time with Art, who was patient, attentive, and really took the time to understand what we were in the market for. As new inventory came in, Art stayed in close contact with us, really focusing on finding the vehicle we were looking for. After 2-3 weeks, we found the right one, and the process continued smoothly from there. Art was attentive to all of our questions as we looked over the vehicle and took it for a test drive. We quickly and easily put together a good deal, with no games or stall tactics that I've experienced at other dealerships. Overall, our experience with Baierl and with Art was great. We plan to drive this Pilot for many years to come, but when it comes time for us to go car shopping again, our first call will be to Art at Baierl!

DeeKee

22 de may. de 2016

They were great to deal with during my purchase of a used CRV - everyone was super friendly. Art was especially patient while we were trying to decide between the purchase of a Honda CRV or a Nissan Rogue. He was not overbearing and gave us a ton of information during our two test drives in the CRV.He was honest and not pushy.

Killianjeff

21 de may. de 2016

Art Morgan was very helpful and friendly through the whole experience. This was my first car purchase and i felt that Art and the other employees had my best interest in heart. Very nice atmosphere.

ChrisSG

15 de may. de 2016

I just bought a 2016 Honda Civic Touring, delivered to me on May 10th. I visited Baierl Honda in early April and wanted a Rallye Red car which wasn't on the lot. After agreeing on a very reasonable price and trade-in, they arranged delivery of the car from the factory. Everything is perfect so far.Dan Brannigan provided friendly, informed, and honest sales service to me. It was a pleasure dealing with him. I thoroughly researched the car beforehand, and I knew what I wanted. Dan personally expedited everything. It took less than 2 hours.

s & s

12 de may. de 2016

I've bought many cars over 40 plus years and it was always a tense, dreaded experience. At this Baierl dealership, from the moment we walked in till the time we left with the car, 2 hrs later, it was a pleasure. Everyone was laid back, gave us all costs upfront, didn't pressure us into all kinds of options we just had to have, and treated us with care and kindness.

Mike

11 de may. de 2016

I knew last September that my 1999 Subaru Impreza Wagon had no more than a year left in it, so I had to start looking. As soon as Honda unveiled the 2016 Civic, I knew it was the car for me as I honed in on the EX-T. As late April came around, it was time for me to start shopping. I reached out to Baierl Honda for a price quote, and it was much less than what I had been hearing other people were spending on this model. George Tanner got me in the door, but unfortunately our schedule's didn't cooperate, so I never worked with him in person. I walked into the dealership just hoping to talk to someone about the car and possibly test drive it, and Ken Dash took time out of his day to help me out and answer any questions I may have had. By the next day, I had a car picked out, and Ken went out of his way to help me get the best deal possible on this Civic. As a 23 year-old first time car buyer, this should have been a daunting experience for me, but the people at Baierl were unbelievably friendly and helpful, and I cannot recommend this fantastic dealership enough.

mikeandnotike

11 de may. de 2016

I knew last September that my 1999 Subaru Impreza Wagon had no more than a year left in it, so I had to start looking. As soon as Honda unveiled the 2016 Civic, I knew it was the car for me as I honed in on the EX-T. As late April came around, it was time for me to start shopping. I reached out to Baierl Honda for a price quote, and it was much less than what I had been hearing other people were spending on this model. George Tanner got me in the door, but unfortunately our schedule's didn't cooperate, so I never worked with him in person. I walked into the dealership just hoping to talk to someone about the car and possibly test drive it, and Ken Dash took time out of his day to help me out and answer any questions I may have had. By the next day, I had a car picked out, and Ken went out of his way to help me get the best deal possible on this Civic. As a 23 year-old first time car buyer, this should have been a daunting experience for me, but the people at Baierl were unbelievably friendly and helpful, and I cannot recommend this fantastic dealership enough.

Melanie Anderson

2 de may. de 2016

This is our second car we bought from Baierl Honda and Ken Dash. We had a great buying experience and Ken Dash is very easy to work with. I would definitely recommend buying from this dealership and Ken Dash.

ElderGeek

2 de may. de 2016

I purchased a 2016 Honda Pilot at Baierl Honda, trading my 2011 Honda Pilot which I had also purchased new at Baierl Honda. Both purchases were made dealing with Art Morgan, Senior Sales Rep. I have been satisfied with the service at Baierl over the five years since my initial purchase. Five years later I had been "walking the fence" on purchasing a new redesigned 2016 Honda Pilot because my five year old Pilot was still in excellent condition and trouble free with only 41,000 miles. Buying new vehicles over the years has never been one of my favorite things to do. However, I will say that dealing with Baierl Honda and especially Art Morgan has been somewhat of a pleasure. I had stopped in and talked with Art a couple of times previously about the 2016 Honda Pilot ......no pressure! When I finally indicated that I was ready to buy, the process worked quickly getting the deal that satisfied me. After only a week with the 2016 Honda Pilot.......love it!

krtz

1 de may. de 2016

My car was aging, and about a year ago I began looking for a replacement. I was looking at the Toyota, Hyundai, Ford, and Subaru, just to name a few. I narrowed the search down to the Honda Accord coupe. I approached Baierl with the intention of purchasing one that was returning from a lease, when they presented me with a great deal on a new Accord.

JessLski

30 de abr. de 2016

My car buying experience at this dealership was easy and painless, with exceptional service. I went to buy a specific HR-V, which sell out almost the minute they get in stock. We called in advance to speak with a salesman to make sure the HR-V that I wanted was still in stock, and after they confirmed that it was we rushed out there. Lindsey Baierl gave me a very fair trade in value on my 10 year old car and worked closely with our salesman to assure that I got the specific HR-V that I wanted (as other people had come in to look at that HR-V as well, but without planning in advance as I had). The whole experience from walking in the door to leaving with my new car took approximately 2.5 hours. This included their assistance in setting up a new car insurance plan for me and finding me an even better loan with a lower interest rate than I had previously been approved for from my bank. Everyone at the dealership that we dealt with were efficient and treated us with respect; they made my first time of buying a new car an effortless and enjoyable experience.

JoJo

26 de abr. de 2016

We purchased our Certified Pre-Owned Honda CRV with Art Morgan at Baierl Honda. We couldn't be happier. We had specifies that we were looking for in the car and had a budget. Art only called us when he had a vehicle that met our specs and made it possible to stay in our budget. The body/paint folks took care of a couple small door scratches and the interior folks had the car looking and smelling brand new. I would definitely recommend Art and Baierl Honda to anyone.

P. Romzy

22 de abr. de 2016

I went to Baierl Honda to "look at the colors" of the newly redesigned 2016 Honda Civic and left 2 hours later with my brand new car. Ken Dash could not have been more accommodating and easy to work with, it was a truly enjoyable experience. I would recommend Ken to family and friends when they are ready to buy or lease their next car.

cherrypie0932

21 de abr. de 2016

HELLO! My name is Erin Cherry and I leased a 2016 Honda crv and my salesman was Arthur J. Morgan. he was very nice, accommodated to everything I needed and he was easy to relate to. im happy I got to work with such a personable man, and he also had daughters my age, so it was nice to have a salesman with the same kind of understanding that my father has for me.overall that was a great experience, and I will absolutely recommend him and baierl Honda to my friends and family. Thank you again! and thank you Art!

William J. Homza

21 de abr. de 2016

I would like to comment on the excellent experience my Mother and I have had with purchasing a 2015 Honda Accord Sport at Baierl Honda in Wexford, PA. on March 18, 2016. We were helped by Mr. Art Morgan, a Salesman at Baierl Honda. Mr. Morgan was professional, knowledgeable, mindful of all our needs and especially helpful in the purchase of this vehicle. This is our second purchase of a vehicle at Baierl's and can only hope that Mr. Morgan will be available for our next purchase at this dealership. Mr. Morgan listened intently to our needs and what we wanted to purchase. He worked diligently at providing us with the information about financing and the overall necessities that are required in purchasing a vehicle. He should be commended for his experience, thoughtfulness and attention to detail. He is truly an asset to the Baierl organization in vehicle sales and I believe quite capable of more responsibility in the field of sales. It should be noted that I believe he should be promoted ahead of his peers when an opportunity presents itself. Please know that this purchase was a tough decision on our part and Mr. Morgan made it extremely reasonable and comfortable in completing the transaction. His organizational skills were apparent by the quick nature of this transaction without feeling that we were not making the correct decision. Please recognize him for his professionalism. We certainly look forward to dealing with Mr. Morgan in the future and know we will enjoy our Honda Accord Sport. Thanks Mr. Morgan, you are a team player by all means.

tyekuhn

18 de abr. de 2016

Our family has recently grown, and we needed to move up in size from an Accord to a minivan. We purchased the Accord from here as well, 2 years ago, and the experience with the Accord has been fantastic. We were happy to work with Randy again to get the Odyssey. There was a large selection of Odysseys to choose from, and the hardest task was picking which one we wanted. Once we picked one, Randy and the team got us through the process very quickly, and soon we were sporting around in the Odyssey.

BobK

14 de abr. de 2016

In all my years of car buying , I have never been treated with less consideration! I made an appointment to test drive a used car with Randy Jerome,The "Internet Sales Specialist".I asked him to call me if the cars status changed. I drove out to Baierl Honda (an hour drive from my home in the South Hills).When I got there the car was sold and Randy didn't even show up to meet me or even call to apologize .So think twice before dealing with these inconsiderate people!

2016 CR-V Buyer

14 de abr. de 2016

I recently purchased a 2016 Honda CR-V from Chuck Surman at Baierl Honda and was very happy with the whole experience. From the test drive, trade-in and negotiation of the new vehicle, Chuck was very professional and I felt I got the best deal possible. He took a lot of time to explain all the features of the new car and promised Baierl would be there for me if I had any questions/problems and hasn't let me down yet! Great experience!

Stephanie

13 de abr. de 2016

My husband and I bought a used vehicle from Art Morgan. He listened to our needs and found us the right vehicle. He did not try to up-sell us. Even when I started looking at a slightly higher priced vehicle, he was honest and told me that I was getting a better deal with the other. I appreciate someone who is trying to actually fit the right car with the right family and not just in it for a higher commission. He made the whole process smooth and easy, even with our 2 little boys there with us! Great Job!!

Cindy Holderbaum

12 de abr. de 2016

Our salesman Dave Devos was very helpful in showing us all the bells and whistles with our new car. Recommend this dealership highly.

Jean Wagner

12 de abr. de 2016

Sincere thanks for making my car buying experience comfortable and smooth from beginning to end. Ken Dash at Baierl Honda is great to work with.

Elewis

12 de abr. de 2016

Our dealer Ken Dash is always so fast and provides the best efficient service. All we do is tell him what we want and he does the rest!

chasygirl

12 de abr. de 2016

Our salesman Dave Devos went over and above helping us. We got exactly what we were looking for in a Honda Accord. Thanks Dave Devos !!

Jean Wagner

12 de abr. de 2016

Sincere thanks for making my car buying experience comfortable and smooth from beginning to end. Ken Dash at Baierl Honda is great to work with.

Walt

8 de abr. de 2016

After visiting a number of dealerships and looking at a number of cars, I ended up going with Ryan Shank and Baierl. They were up front, gave me the best price, and let me walk out the door with a written estimate. The other place refused to do that. I highly recommend them.

ArB55

7 de abr. de 2016

My experience withy Baierl Honda is always excellent. This is my second time buying a car from them. I highly recommend them. Go see Dan "Red" Brannigan, he will give you a sweet deal !!

Arlene B

6 de abr. de 2016

Best car buying experience ever! They will give the best deal possible, and work hard to put you in a car that is perfect for you. If you are in the market for a car, go and see Dan Branigan, you wont be disapointed !

Deenie

6 de abr. de 2016

Joe was very polite and knowledgeable. Would recommend him to family or friends. Dressed very professional. Was very thorough about the vehicle I was purchasing. I love my new vehicle.

bitty cent

6 de abr. de 2016

I was about to buy a used car elsewhere but decided to stop in Baierl to test drive the car I really wanted (and didn't think I could afford). I ended up driving it home the next day! Andy Head was my salesman, and I made his job easy because I knew exactly what I wanted. However, he texted me after hours with my rates and to see if I had any questions. He was awesome!

ObbyDD

5 de abr. de 2016

My experience at Baierl Honda was excellent. Andrew Head was very polite, very thorough about any questions I had and very professional during the entire process. I'm very happy with my purchase and would gladly do business here again.

smwinters4

4 de abr. de 2016

Great experience working with Chris Lipnicky, we were looking at used cars and had gone to about 5 different dealerships, both Baierl Honda and Baierl Subaru were by-far the best experiences we had. Ended up in a brand new 2016 Civic for the same as used cars we were looking at!

philman

31 de mar. de 2016

This was my sons first experience in purchasing a car. Our salesperson, Arthur Morgan was very helpful and knowledgable. I would recomend him to friends and family,

Honda enthusiast

30 de mar. de 2016

We were in the market for a used Honda at a good price. Baierl's Hot List made this car buying experience easy. The car salesman was knowledgeable, efficient, and honest. We ended up buying a used Honda Accord that day right on budget! In fact, the car visor was broken and he ordered us a new one at no charge. There were scratches in the paint and he gave us a little car paint to fix it. Perfect - Highly recommended.

imbarlinaj

30 de mar. de 2016

Ken Dash made my car buying experience awesome!!! I received quick service and it was painless. I got a great deal on the Honda Accord I wanted. Thank you to the folks at Baierl Honda!!!

sean04

29 de mar. de 2016

Just bought a new CRV from George Tanner. He was very professional and very efficient .I never felt rush or force to buy something I didn't want .When I return to pick my car everything was ready for me to sign , there was no wait what so ever , very smooth transaction I really like the services

Sueb

28 de mar. de 2016

Wade was very helpful in getting me the car I wanted at a good price. He answered all of my questions and made it a pleasant experience. I was able to drive my car home that same day. I would recommend Wade and Baierl Honda to my family and friends.

Anne Smith

26 de mar. de 2016

This was one of the best car purchasing experiences in over 34 years. Joe did a great job and this car purchase was 'pain-less' :)

AlFromDadeville

23 de mar. de 2016

Excellent service and commitment by the staff. They were always flexible and I wound up with a great deal. Did not have a lot of car knowledge going in but they were very helpful.

danheit

21 de mar. de 2016

I have been a fan of Baierl, and the Baierl Family, for many years since founder Bill Baierl was extraordinarily generous to a youth oriented charity I ran. I have bought many cars over the years and have always had a positive experience. The recent Honda CRV I purchased was a consistent experience.Working with Chuck Mastert & Ken Dash, I was treated with respect, courtesy and their willingness to make the deal transparent and easy (I never even went to the dealership until it was time to take delivery of the car!). Ken demonstrated a profound commitment to the customer by finding a couple of other ways to 'sweeten the deal' after I thought we were finished. He didn't need to do that, but doing it proved that Baierl is committed to its customers and works to build a long-term relationship.I recommend them whole-heartedly for price, value, and service!

richard7

21 de mar. de 2016

George Tanner in sales is a terrific representative of the Baierl family of dealerships! Great personality, exceptionally knowledgeable of the car and its features and technology, and always pleasant and responsive. Working with George and Jeff Nock, Sales Manager, made the buying experience fun and quick. We'll be back for more!

honda92

16 de mar. de 2016

I came to Baierl for my first car-buying experience under a major time crunch. I was visiting home for the weekend and wanted to return to Ohio on Sunday in a new car. Art Morgan made it happen. He matched me with a great deal on a 2014 Civic that I've been nothing but pleased with. Over the span of 2 hours, Art took me on several test drives, appraised my 03 Accord, knocked out all the financing, and helped me set up my own insurance. The dealership was supposed to close at 5 but he and Rocco stayed later to make sure I left with all of my needs met. In this day and age, I'm used to buying stuff online and having it arrive at my doorstep a moment later. This was probably as close to instant gratification as you can get with a car-buying experience. I thank Art for that and now know why my family continues to trust Baierl.

wingzero1

14 de mar. de 2016

I bought a Mitsubishi Outlander from Dan Brannigan and he made the experience fast and simple. By far the best car salesman I have ever dealt with overall. I can't say enough about how easy it was to buy from Baierl Honda. I would definitely recommend this dealership to anyone and everyone. I wasn't pressured into a decision and any question I had was easily answered by Dan. He certainly knows what he is doing. He is a man among boys. I will use Baierl again in the future without hesitation.

Big T

13 de mar. de 2016

My family bought many cars from Baierl and always will. Service dept is great and the sales staff is unbelievable. We will always use Baierl and always refer to friends.

Katy

12 de mar. de 2016

I set up an appointment with Ryan Shank because my lease was just about up on my Honda Accord EX-L and wanted to see my options. I pretty much knew that I wanted the same model. At that time Baierl didn't have the exact match on their lot but Ryan assured me they could get it there within a few days, and they did! Ryan was extremely helpful, easy to get in contact with if needed, attentive to every question, very knowledgeable and made my car buying/leasing experience quick and hassle free! I would definitely recommend Ryan Shank to anyone looking for a new car.

jenn00

10 de mar. de 2016

After searching for 3 days in a row, countless car lots and driving anywhere for 3-4 cars per lot we went to Baierl Honda and met Art. We told him what we was looking for and he pulled up the PERFECT car for me as he even put it and he was right I didn't even have to search through the car lot and browse the cars we walked right in and gave him a verbal check list and he NAILED it. They even stayed late so we could drive our new car home. Thanks for the perfect car buying experience.

steve1

9 de mar. de 2016

Art Morgan was very professional and courteous. Took time to explain everything and was straight forward and honest which was greatly appreciated. Enjoyed working with him to get our deal done. My wife Barbara, appreciated that Art addressed her throughout the sale. Very often that is not the case even in 2016, though it should always be that way.

mo5497

8 de mar. de 2016

This is the 4th time I leased from Ken. As usual he was superb. He cares a lot about his job and his customers. He is only helpful

CivicStyle

7 de mar. de 2016

The staff were knowledgeable and helpful throughout the transaction. I'm very happy with my new Civic. I look forward to doing business there again!

A happy couple

5 de mar. de 2016

One of the best car buying experiences we have ever had. Every person at the dealership we came in contact with was attentive, friendly and helpful.

Geo520

4 de mar. de 2016

Everyone that we have had contact with from our Sales Consultant George Tanner, Business Manager Chris Francona, and Service Advisor Shauna Hawkins have become part of our Honda Family.

yellowchick29

3 de mar. de 2016

I walked onto the lot from a recommendation from a friend (who came with me to shop). I searched online for months, and had a list of what exactly I wanted for what price, etc. After about a minute, Art came over and asked how he could help. We found the right car for me, I got about $750 more for my trade than it was worth (thanks, Art!), and I got every single thing I wanted out of a car (based on the specifics I gave to Art). I am impressed by how quickly everything got settled. I honestly expected a nightmare of my first "real" car buying experience, but Art really made the difference for me. I am so happy with my purchase and would recommend any of the Baierl dealerships to a friend... but especially Honda. Thank you for everything and for making my car buying experience truly memorable.

Krr3537

3 de mar. de 2016

I had been shopping around with many dealerships. This dealership went above and beyond to make sure I was satisfied and understood everything along with the ins and outs of the car. I will be recommending friends and family and continue my vehicle buying from this dealership!

drm

2 de mar. de 2016

Chris Lipnicky knew that we were in bad spot - we had just bought a house and due to a freak car accident needed to replace a vehicle. I called him, told him about what happened and what our criteria were and he came back with a list of 4-5 pre-owned cars that were on the lot. He met with me late in the evening on the last day of the month - a busy time for dealers usually - and gave me a good look at the car and all of its background info. The buying process was super smooth. I was very apprehensive as I had never bought a used vehicle before but Chris really calmed my fears and I love the new car a lot!

Lct

2 de mar. de 2016

Mike Suttor was great. Smart, low key. No pressure. He made the whole process of trading my car in and purchasing a used car so easy

sadshopper

1 de mar. de 2016

I visited the showroom on Saturday (without my husband) and was checking out the CRV. I sat in the driver's seat, passenger seat, opened the trunk and was really looking over the vehicle. Although a few employees were in their office, no one approached me. I had to ask for the literature on this particular model and one of employees (who I had to approach) didn't know where the brochures were kept. He asked another person to help. Even after receiving the brochure, neither of them attempted to engage me in conversation (what brought you in, what do you like about this particular model, do you have any questions, etc.). It was if I was invisible. I walked out feeling very slighted and disappointed. We currently have a Honda Odyssey and LOVE it!!! Not sure that I would like to return given this experience.

PartyinPanther

1 de mar. de 2016

I was looking for a specific used car. Austin & Baierl were able to locate the vehicle I wanted quickly. The sale process went easily & rapidly.

Samueller24

29 de feb. de 2016

Art Morgan was incredibly helpful in working around my schedule to get my car picked out, test driven, and purchased. I walked in thinking I was "just looking", but ended up finding the PERECT car for me that night. Art and his coworkers were so helpful, and I never felt pressured. I highly recommend this dealership.

Melissa

29 de feb. de 2016

Art Morgan is a far superior sales person and the only person I would trust in my car purchase! Myself, my husband, my son, my sons girlfriend, her brother, the list goes on and on! He has all the knowledge and really listens to your needs and finds the right vehicle for you! The best way to describe Art in one word is trustworthy. He along with CP Horn can put the right deal together for you. Love my new car! Thank you!

Three Fits

28 de feb. de 2016

This was the fourth vehicle I bought from Ken Dash at Bairel Honda. From the original Odyssey to the three Fits, the experience has been straight forward and easy. Communication with Dash is quite simple using his personal cell phone number. Any questions are answered within minutes.

jeanne224

27 de feb. de 2016

We were extremely impressed with our buying experience at Baierl. Ryan Shank was knowledgeable, generous with his time, and very patient as we worked through making our decision. We never once felt any pressure to make a decision which is why we determined to purchase our vehicle there. I am loving our new CRV and am so appreciative of the positive experience during the entire process.

Carl Cooper

26 de feb. de 2016

Visited the Honda shop this week with a noise coming from the motor. Upon the expert tech review by Honda I needed a new power steering pump. $430 later I am driving my Accord with the new pump. 2 days later I hear the same sound so they repaired the wrong thing. Called them to see if they would look at the car and I was put off until the following Monday. Just left another shop with a new alternator and no noise in the motor. Last time I will visit a Honda shop and may be the last time I buy a Honda.Carl Cooper

Smiley257

24 de feb. de 2016

Contrary to popular or historical notion, it's nice to have your own personal car salesman who can deliver what you are looking for efficiently with no hassle. Chuck Surman is my guy. I bought three Hondas for family members. I usually call Chuck and say "I need ....." and each time he came back with the right vehicle at the right price for me. Two weeks ago it was time for me put my 2004 Nissan to rest. I called Chuck, told him it was time. Few days later he said he had a deal. Nice, brand new 2015 Honda Accord V6 at a very competitive price. With the benefit of have a prior relationship in place, you get a person who understands what you want and can afford. Getting to the final deal has gotten faster each time. The business manager Rocko is very personable, down to earth. We had more fun talking with them! Great car, great folks, efficient service. Why go anywhere else? If Honda would make a retail car with a V8 and Chuck said it would be a great car, I would pre-order one. Nothing against the other guys there.....but you need a car....go see Chuck Surman !

Kimberly Nicklas

22 de feb. de 2016

Art Morgan was salesman was honest on what he was able to do and the process was fairly quick and simple.

cola

22 de feb. de 2016

I went to look at a 2011 TSX that I saw on the internet. When I arrived, it was ready for me to look over and test drive. All my questions and expectations of the vehicle during the test drive were answered. When I was ready to buy it, the Appraisal Manager gave me a fair price for my trade and the deal was quickly completed. All of the warranty options that were offered were completely explained during the title transfer and document processing. A smooth process from start to finish.

Dayjoe

20 de feb. de 2016

My salesman Wade Rodrian bent over backwards to get me in the vehicle I wanted as soon as I wanted it. He was honest, knowledgeable, and extremely helpful. He was extremely professional and communicated with me throughout the entire process to keep me updated and informed. Excellent salesman and excellent staff at this dealership!

hammer

20 de feb. de 2016

time was not wasted and they got right to the point. the deal was made quickly and my wife was even picked up at the airport by the salesman. the car looked great. a professional effort from first call to delivery by all.

Adil Sohail

19 de feb. de 2016

Dan Brannigan is very friendly and professional car dealer with good knowledge of cars.

Jrcross13

18 de feb. de 2016

I own a 2013 Honda Crosstour which is still under the bumper to bumper factory warranty. This past fall, I noticed a growing spot on my door upholstery that was starting to peel. I made the mistake of going to another Honda dealership (rhymes with "Valley Honda") and they gave me the run around. Unreturned phone calls and emails, waiting for approval from a district manager that never came, their service manager even had the nerve to cook up a few far fetched explanations about how I could have caused this damage myself. I have been waiting for 4 months for them to finally take me seriously. Apparently warranty work isn't important to them.Finally, I got fed up and called Baierl to see if they could help me. I spoke on the phone with Mike Juliano in the service department and he was great. Mike and the service manager, Joe, looked at my car and the string of emails that I had sent to the other dealership and made the call on the spot that yes, this was covered under warranty. In fact, they ordered the interior door panel and within 48 hours my car was repaired. I am very pleased with the level of service that I received.

gptgame121

16 de feb. de 2016

Hes a very knowledgeable sales rep he found me exactly what I wanted over a couple days and didnt rush me into a purchase thanks Art for the great price and positive experience.

Mommabear

12 de feb. de 2016

Baierl Honda is AWESOME!!!!!!!!!!!!!! I have not the best credit and I still was able to DRIVE AWAY in a 2010 Toyota RAV4. I would recommend them to any and everyone looking to get a new or used car. When I got to the dealership they had my car clean and already running for me. It cold here in Pittsburgh LOL. Thank you so much DAN BRANNIGAN!!!!!!!!!!!!!!!!!! He worked everything out for me in just 1 day and I was picking up my CRV the next afternoon.

Lucy

6 de feb. de 2016

I bought my first CRV back in 2011 from George Tanner and wanted to update with maybe a 2015 one?, but at the end of that evening I was the proud owner of a 2016 CRV. My husband and I set up an appoinment with George (Jorge) and he informed us in every detail of both the vehicle and the process. His personality and attention to all details is impecable. A very comfortable, free of drama person to be with. Thank You George Tanner.

Pamela220p

6 de feb. de 2016

I was thoroughly impressed with the sales team. There was no added pressure. They didn't give me the run around and were devoted to making a great deal with me. They weren't interested in making a ton of money off of me. They knew what I was willing to spend and worked within my budget.

New pilot owner

5 de feb. de 2016

Andrew had helped us buy a new Honda pilot, he took his time showed us all of our options with all the other vehicles, didn't pressure us into any purchases, and worked with us on all the details of purchasing a new vehicle. Thanks Andy!

BARNHILL5T

2 de feb. de 2016

MY HUSBAND DECIDED TO SURPRISE ME AND GO LOOK AT A CAR FOR OUR FAMILY. WE ARE NEW TO THE AREA AND STOPPED BY TO LOOK AT A VEHICLE THAT HE SAW ONLINE. IN THE END THEY SHOWED HIM ANOTHER THAT WAS BETTER SUITED FOR OUR FAMILY. THE TRANSACTION WAS EASY AND A VERY TRUSTWORTHY DEALERSHIP. OUR SALES CONSULTANT WAS ART MORGAN AND I WOULD HIGHLY RECOMMEND HIM TO ANYONE! HE WAS GREAT!!

tubcarr

1 de feb. de 2016

I recently bought my first car here, and they made the process very easy. They were nice and friendly from the second I walked in until I made the purchase 3 weeks later. I obviously had no idea what I was doing, but they made me comfortable. The salesman walked me through every step and told me everything I needed to do. Their up front estimates were surprisingly fair and accurate. There were no unexpected charged. I would buy from here again.

jay

1 de feb. de 2016

Good service, fair price, and easy to work with. Would buy from them again. They don't blow smoke and do what they say they will.

kaylied34

1 de feb. de 2016

Everyone always says that buying a new car is such a painful experience, but my experience at Baierl was the exact opposite! The salesmen were not pushy at all and were only interested in finding me the car that I wanted. As a 23 year old girl who obviously knew little about cars, I thought I would have to be very careful to not get taken advantage of. However, the sales team at Baierl Honda treated me very well and I walked out of the dealership feeling that I got the best deal I could have and didn't have to spend hours negotiating the price down. I would highly recommend Baierl to anyone looking for a new car!

Garyhay

31 de ene. de 2016

George greeted my husband and I at the door and invited us to his cubicle and asked us what our need was in a car my present lease was expiring on my vehicle and my daughter has a Honda that I thought I might like to also lease my problem was that I myself make the payment and I wanted the car in my name and I had a budget to work with with the help and dedication of George and Cp it was possible for me to lease a Honda CRV SE 2016 I even got to pick the color and George made the day for me to pick it up convenient for me I appreciate the dedication of these 2 people.

Ginger12

26 de ene. de 2016

We were looking for a used car and Chuck got us a great car that was within our budget. The Honda had everything and more than we suggested. The whole process went smooth.

Frost

25 de ene. de 2016

I took my 2003 Honda Accord to Baierl to get the required changes on the Air Bags. Waiting, I took a walk thru the Showroom. Thought I would like to talk with a sales person and George Tanner walked by! We sat down and started to talk. Then we walked around the lot to view the various Accords and I saw one in the "Champagne Frost" color...That did it !! I am now the proud owner of a "2016 Champagne Frost Honda Accord"!! George was great to work with and very knowledgeable about every facet of the car. I also bought my 2003 Honda Accord from Baierl and that car replaced my 1989 Honda Accord. I just bought my 3rd. Honda in 27 years !!

sonylee520

25 de ene. de 2016

I purchased a 2016 Pilot from George Tanner and I would recommend this salesman and also this dealership. The process was smooth and peaceful. There was no pressure and all of the staff were very accommodating. Not to mention, the vehicle is great :)

Bryan Hill

24 de ene. de 2016

My wife and I walked in knowing exactly what we wanted in a Certified Honda Odyssey. Mike Suttor, was friendly, Knowledgeable and very helpful in letting us look at the inventory we had found on their website. Did I mention that it was one of the coldest mornings for us here in Western Pennsylvania? With his help, we found the van we liked and helped us negotiate with the Sales Manager, to a price that was acceptable. Upon delivery, he did what we had discussed to the vehicle and even found another detail that he fixed without us even asking!! Mike will be recommended by us for anyone we know looking for a used vehicle.

AaronB7

23 de ene. de 2016

I was referred to Baierl Honda from a friend because of it's care for the customer. Soon after I requested information on a car I was contacted by Mike Suttor. Being very helpful and informative Mike helped go through each step of the car buying process seamlessly. I recommend visiting Baierl Honda in the future as I will be back again. Thanks Aaron.

bryanhill

23 de ene. de 2016

My wife and I walked knowing exactly what we wanted in a Certified Honda Odyssey. Mike Suttor, was friendly, Knowledgeable and very helpful in letting us look at the inventory we had found on their website. Did I mention that it was one of the coldest mornings for us here in Western Pennsylvania? With his help, we found the van we liked and helped us negotiate with the Sales Manager, to a price that was acceptable. Upon delivery, he did what we had discussed to the vehicle and even found another detail that he fixed without us even asking!! Mike will be recommended by us for anyone we know looking for a used vehicle.

tschnebel

22 de ene. de 2016

Art Morgan is a great guy, I couldn't have worked with anyone better. He helped to find me the best deal available and was truly interested in helping me get what I wanted and needed out of a vehicle for my budget. I couldn't be happier in my new ride, all thanks to him.

DEBDOB

21 de ene. de 2016

I was looking to by a Jeep and did plenty of research on what I wanted and when I spotted the one on Baierl's website I was so excited. I met with Dave Devos and he was absolutely wonderful and very easy to talk to. He took time to let me think about the purchase and I felt no pressure what so ever. We went for a test drive and he was patient with me because I didn't know the area. He is very personable and I felt right at home in the dealership. Everyone I came in contact with was very pleasant and professional starting with the receptionist to the sales people, managers and even the young men who took the time to get my Jeep all cleaned up for delivery to me. Just a great group of people! I would definitely go back to purchase another vehicle in the future and would recommend them highly! I love my Jeep!!! Thanks DAVE!!!

Alex S.

19 de ene. de 2016

I never write these but I had no choice due to the excellent experience I just had. Mike Suttor is perhaps the most approachable, knowledgable and caring guy I met. It was buying a car from an uncle. He thoughtfully walked me through the process. I never felt pressured. It was a seamless transaction. I just purchased a Honda Certified 2011 Honda Pilot EX-L. The starting price was the best around and I definitely looked all over the Internet. We reviewed the vehicle on day of delievery. Aaron was excellent as well. Mike and I noticed a couple things wrong with it and immediately he was on it. He went to Service and arranged everything with Shauna/Shawna. I am dropping off my vehicle tonight and picking it up tomorrow! I will keep everyone updated. I have purchased many many vehicles and I have never had a salesperson do that for me. I would definitely tell my friends and co-workers about baierl honda and Mike Suttor.

Erin Go Bragh

12 de ene. de 2016

Gerry68

8 de ene. de 2016

We live in Erie Pennsylvania and traveled to Wexford to purchase a 2014 Honda Odyssey touring elite it was the right price and we were pretty specific on what we were looking for and found it at bairel Honda. I have had bad experiences in the past with car dealerships, this one was excellent everything was straightforward. I felt everything was explained to me in full and there was no gimmicks and the paperwork process was seamless the finance guy was also excellent explained everything in great detail. I would definitely recommend this dealership to friends and family .

tom/robin

8 de ene. de 2016

We were forced to purchase a new vehicle due to our car being totaled. We found our car, Dan and his team were patient and pleasant to work with while waiting for our check from the insurance company.Thank you Tom and Robin

schweersm

3 de ene. de 2016

Our salesman Jon Thomas was very professional. He helped us make a good selection. He listened to our needs and concerns. The service at Baierl has been very good.

Kathy2015

2 de ene. de 2016

Chris made my buying experience incredibly pleasant by his thoroughness in explaining the vehicle to me, showing me comparisons and moving things along so that I did not have a long wait.

Pat K.

2 de ene. de 2016

I have purchased 4 new cars in my life and this was the most hassle-free experience I have ever had. I knew what I wanted and Chuck went right to work finding the exact models on the lot for me to choose from. I was in and out in a new car in no time at all. Thanks.

lmcginnis08

2 de ene. de 2016

This was my first time buying a car, and Mike was very helpful and patient during the process. I looked at both new and used vehicles, and Mike would list both the pros and cons for either, while never trying to push me in a certain direction.

Jeanene G.

1 de ene. de 2016

Car buying was not my favorite thing to do, but after my previous CR-V was totaled, I had no choice. I found Baierl Honda and Dan Brannagan in particular, great to work with. Dan was very professional, listened to my needs, returned calls and worked within my budget. The vehicle I wanted had just come on their lot and was not ready yet. Dan and the used car manager, Chuck Massart, even provided me with a loaner car, at no charge, while my vehicle was being prepared for the sale. I really was overjoyed and felt like they honestly cared about my needs. I am very grateful for the service I received and getting a quality product at a fair price. I love my Honda and I will go back for future purchases as well as recommend them to anyone who is looking for an honest & fun car buying experience.

lovecars63

1 de ene. de 2016

We had a very professional and expedient car buying experience at Baierl Honda. Our salesman Ken Dash was very knowledgeable on all the unique issues we had with trading an out of state car owned by another member of our family. What we thought would be a difficult experience was made easy by Ken Dash.

Happy Camper

31 de dic. de 2015

I'm writing to express my thanks to the Baierl Honda Dealership in general, and to Dan Brannigan in particular, for making my recent purchase of a pre-owned.vehicle a pleasant experience. I recommend them based on their attention to my needs and the top-notch quality of their cars.

Mike Oliver

30 de dic. de 2015

We did business with Art and Tony. Both were professional, returned calls, and worked extensively with our budget. We would recommend the staff and dealership to our closest friends and relatives as we are very satisfied with our car buying experience.The Olivers

nameless

29 de dic. de 2015

He was very cold, didn't seem like he cared at all. Gave lukewarm answers to questions asked. Felt offended when talking to him. Maybe he was not in the mood that day but as a customer I didn't feel welcomed. :(

Chris

28 de dic. de 2015

As always I got good customer service at Baierl Honda. I have been with them for. 8 years and it's always a good experience, sales and service. George Tanner could not have been more helpful with helping me make my decision on my new Accord. Looking forward to continuing my business with Baierl.

First time Honda driver

28 de dic. de 2015

The leasing experience was effortless. Knowledgeable salesman and leasing staff.Price was competitive and presented fairly.Will recommend this salesman and dealership. The salesman and his coworkers were friendly and explained all aspects of the vehicle.The follow up maintenance program is a plus.

Ebisoman

21 de dic. de 2015

Traded in a 2014 CRV EX for this 2016 CRV Touring. The difference between the models is awsome. Most Tech. savvy car we ever owned and that with at least 8 prior Honda. Chuck Shurman the best saleman you could ask for, very knowledgable,courtious and a nice person. While you are at it Chris Francona is a very helpful and honest financial representative.I used this service department here for over 10 years and they too are top of the line.Deal with Matt if you can.Susan Bairelshould be proud. What a team!!

Ebisoman -Elmer

21 de dic. de 2015

Chuck Shurman is the outstanding salesman here. He works very hard to get you what you want. Bairel Honda is one of the areas best dealersips. Chris Francona is on your side as far as financial consultants go.

Gina D

18 de dic. de 2015

Randy was a great Sales person! He was friendly and easy to work with. I would recommend him to anyone looking to purchase a Honda!

Chris in Cranberry

17 de dic. de 2015

My family has purchased five Honda's from Jamie Lawing. I could end the review there because, obviously, actions speak louder than words. But I will add the words nonetheless: He is personable, professional, knowledgeable and fair. What more could a person want? While providing an exhaustive review of all the in's and out's of the new technology, sure, he might just criticize your iTunes library of songs --but, in my case, that was totally warranted. :) Seriously, if you are looking for someone who will make the car buying process less nerve wracking than you might have anticipated and will leave you with the sense that, although there may be some other really great deal out there that you missed, you nonetheless got a very fair deal, then visit Baierl Honda and ask for Jamie. By the way, my new 2016 EX-L provides a very smooth ride and is very stylish.Less

bigfamily

16 de dic. de 2015

We needed a newer car that could fit our whole family and decided to get another Honda Odyssey. We found one we liked online and came in to test drive it. Art spent a long time with us as we decided if it was the right van for us and if the payments made sense. He was very helpful and there was no pressure. The van is a perfect fit for us and we were very happy with our experience.

bsvolpert

15 de dic. de 2015

Buying or leasing a car is never what you would choose to do when you have a few hours off from work. Dan Brannigan and Baierl Honda always make it a seamless and painless experience. My family has purchased four cars from Mr. Brannigan over the last year and I wouldn't buy a car from anyone else. Dan is always friendly and has children of his own and you can tell he treats you like he was buying the car himself. A heart felt thanks to Dan and the entire Baierl Family for a Job Well Done!

Dad11750

14 de dic. de 2015

Ken Dash handled our entire leasing process with patience, efficiency and professionalism. He is truly customer-focused and made the transaction an extremely pleasant experience.

Spencer from Dallas

11 de dic. de 2015

First off, I have to compliment Baierl for even having the car I was trying to find. Not too many dealers around in the Pittsburgh area are willing to put out a 2013 or 2014 Honda Odyssey with low miles in a price range that a person like me can appreciate. I saw Baierl's listing for a 2013 Odyssey with 50K miles at just over $19K and was immediately impressed - they were essentially offering retail value, or a little below. I called and scheduled a test drive. Thankfully Jon Thomas, my salesman, was really chill, very knowledgeable, and all around a good guy. We drove the car around, and he helpfully explained its features and why it's a great car. I was considering going for a cheaper van somewhere else, but after talking to Jon and test driving the other models, I was convinced that an Odyssey was the way to go. Jon gave me some helpful follow-up over the next two days as I made my decision, and when I came in to buy, Jon was (again) very relaxed and personable. I'm very happy with Baierl's inventory and service, and in particular had a great experience with Jon.

BlueEnigma

8 de dic. de 2015

If you are looking for a Honda I would highly recommend Baierl Honda in Wexford. I worked with Jamie Lawing and can not say enough good things about how he made the experience very smooth, simple, and efficient. I had past experience with Baierl but it had been years since buying there and lets just say it was quite a bit different back then. I made a cold call to the dealership on a Friday afternoon looking for a 2016 Honda Pilot Elite and Jamie was the employee that answered when I asked for a sales person. He was extremely prompt and able to answer all my questions. We met briefly following that call to take a look at the new Pilot. I was able to setup a test drive for the following morning when they would have one on the lot. The trade they offered was right where I wanted to be. They warned me upfront that I would have a wait on the Pilot Elite since they are in high demand, but to my surprise they came through 3 weeks sooner than they had estimated. Closing was a smooth and efficient as it gets with Chris. He was extremely friendly and helped us with any questions and issues. The dealership has grown recently, and so too has it's sales force. If you are looking for a Honda and are in the Pittsburgh area, at least call Jamie and see what he can do for you....I doubt it will be a waste of your time!

G&S

5 de dic. de 2015

Baierl Honda sales consultant Chuck Surman went out of his way to ensure that my wife's request for both color and desired accessories were provided. Chuck was able to find the make and model through a dealer production swap and delivery of the vehicle occurred within 3 weeks. Fantastic effort by Chuck with great communications. We also dealt with Dan Brannigan who provided the referral to Chuck, I found this very unselfish on Dan's part

familyof8

4 de dic. de 2015

We just bought our new Odessey from Jamie Lawing at Baierl Honda in Wexford. My husband and I were both thoroughly impressed with his helpfulness and overall knowledge of the vehicle. He helped us find the perfect van for our family at the best cost we found in our area. He also spent over an hour explaining how everything worked in the van after we bought it. We couldn't be more pleased.

dmcdermot

3 de dic. de 2015

If you are in the market for a new Honda, do yourself a favor and go to Baierl and speak to Art Morgan. Art has helped my with the purchase of my last two Civics. My most recent experience was purchasing the all new 2016 Civic Touring model. I went straight to Art as my previous experience with Art was great. He is very polite and knowledgable about the vehicles he sells. He will work with you to get you the best deal possible!

Longtime Honda Owner

1 de dic. de 2015

After doing much research on the CR-V as our next vehicle , we were referred to Dan Brannigan as the 'man to see' at Baierl. Upon meeting him, we knew that we had made the right choice. He took the time to make sure we explored all of our options, had us test drive both a 2016 EX and a 2015 EX-L to make sure we were happy with our final choice, and then worked with us on a price. Definitely felt like we were being treated as a family member. He even helped us to find a second used vehicle (for which we were looking) and took the extra time to make sure it was exactly what we wanted.

gina30

30 de nov. de 2015

I have never liked walking into a dealership with my husband. I preferred to look quietly on my own and then let him do all the wheeling and dealing without me. This time, however, was different. From the beginning, Jamie was easy to talk to and never made it seem like he was out to sell us something. He gave us the information we were looking for and never pressured us into any decisions. Each time we went back we felt as though we were going back to chat with a new friend rather than a salesman. I think I would choose Honda and this dealership again simply because of him and the amazing car buying experience we had.

Ebrokaw

26 de nov. de 2015

I had done a lot of research for my new car and knew exactly what I wanted and my biggest concern was making sure that I went to a dealer who would answer my questions and not treat me like a "girl". I asked around to see if anyone I knew had a dealer they preferred and I was told my a trusted co-worker that Mike was the guy for me, she was right! The entire experience with Mike was fantastic and I cannot recommend him enough to everyone. I am the car person in my family and Mike not only respected that but went out of his way to talk with both me and my husband about the things in the car each of us cared about. The rest of the team at Baierl was always very helpful and courteous. I will buy all of my cars from this location as long as I live in Pittsburgh.

love my honda

26 de nov. de 2015

I remembered car buying as being a very stressful and unpleasant experience. Ken made it so easy and pleasant.I appreciated that he took the time to familiarize me with all the options on my new car

Roadrunner23

25 de nov. de 2015

Baierl used Honda nice salesman and easy no hassle deal.i would recommend Mike to my contacts he got things done and he did it on a timely manner.

Civically

24 de nov. de 2015

Worked with Ken. Easy purchase. Matched best price and respected my time. Straight forward I would come back for my next car as well. Much better than other dealers who tried to deal for more money.

debbi

23 de nov. de 2015

Andy actually listened when I told him what I wanted for a car. He did not try to up sell and did not have me wait while he got approval for the price of the car. Was very down to earth and it was nice that I didn't have to have my husband along to get information. Looked at another dealership for another make and they did not listen-it was torture! This was truly a great experience and will recommend Andy to all. He also answered my numerous questions after I left via email which made that part very efficient too! Thanks for the help Andy!

Jaytch

23 de nov. de 2015

I *hate* buying vehicles, because the experience has always been negative -- until this purchase. My wife and I were referred by a sister Toyota dealership to work with Chuck Surman. Chuck was not expecting us, but met with us without notice less than an hour before the store closed. He heard our objectives and concerns and actually addressed them. He never once tried to create artificial rapport. He was genuine. We were originally looking to buy a used Honda Odyssey to replace an aging Chrysler Town & Country returned to sign paperwork on a brand new lease. My wife couldn't be happier with her new vehicle, and, as the adage goes: "A happy wife is a happy life."Thank you , Chuck, and thank you, Baierl Honda.

HappyHonda

18 de nov. de 2015

Went to Baierl Honda to purchase a used CR-V and left with a brand new beautiful CR-V EXL on lease. Charlie Orendi was awesome, and super helpful. I have never leased a vehicle before and Charlie and her team at Baierl Honda were able to clearly explain the details of their extremely attractive lease offer, that ended up far exceeding my expectations. I absolutely love my new vehicle and would definitely recommend this dealership to anyone looking for a great vehicle with gray ownership options.

David

18 de nov. de 2015

Laura Colby who manages Baierl internet communication was helpful in clarifying the terms of potential lease deals and greeted us in person in friendly fashion when we arrived at the dealership.Ryan Shank showed us the vehicles, took us on the test drives and handled the initial paperwork when we had decided on our lease vehicle. Ryan is a straight shooter who gave us straightforward answers when we asked about the comparative merits of different cars. He did not try to push us in one direction or another as our choices narrowed. Chris (Don't recall last name) handled the financial end of the lease, and we were in and out and on the road in our sign and drive 2016 Accord in reasonably short order. We leased a Subaru from Baierl last month and liked that dealership, and that encouraged us to go to Baierl Honda. Both dealerships are clean, calm and professionally staffed,

J & D

15 de nov. de 2015

We have been long time Honda owners and have dealt with Baierl for close to 20 years. We recently bought our second CRV from Joe. Because of his professionalism, knowledge and sense of humor, he made the whole process of buying a new vehicle and easier experience for us. Joe knew our vehicle both inside and out and was helpful in answering all our questions and concerns.

Gary K.

13 de nov. de 2015

George Tanner did a superb job in taking us through the leasing process. He definitely knew his "stuff" and made a tedious process quite enjoyable. GK

Ricky

12 de nov. de 2015

My experience purchasing a new vehicle was awesome. George Tanner and Wade Rodrian were both great. They were friendly and professional, knew the products, and made the overall car-buying experience enjoyable. I received an outstanding price on my new CRV. Overall, I highly recommend Baierl to anyone considering a car purchase.

bburkhart95

11 de nov. de 2015

My experience at Baierl Honda was like no other! Wade Rodrian was a great salesperson. He knew exactly what I wanted and wasn't too pushy like a "typical car salesman." He got me fitted in a great car at a great price. All of the staff at the dealership were friendly and smily, and that goes a long way! I test drove my new Honda Civic one day, and I picked it up the next evening. Great car, great people, great experience!!

The Z's of Monroeville

10 de nov. de 2015

Jamie Lawing knows the Honda products inside and out, and he can help find the perfect vehicle for you. He is truly the CRV Master! Jamie is great to work with, and he makes the entire car buying experience a pleasure. He works very hard to get the deal that you want on the car that you want. He makes sure all of your questions are answered before you drive away - and if you have any questions later, he is happy to answer them. This is our second Honda CRV purchase from Baierl (and Jamie), and we know it won't be our last. We have had excellent experiences with both sales and service here. Baierl Honda is a top notch dealership with a quality sales and service team - and Jamie Lawing.

Dave M

10 de nov. de 2015

Yes lots of nice guys out there but Jamie has that combination of personality, product knowledge and attention (listening skills) that makes it a pleasure to work with him. As someone who has been in sales I enjoy interacting with Jamie and watching him address my wife's questions and concerns, he is just a pro. I sure hope Baierl is paying him well because if he leaves so will a bunch of clients. I can't say that about any other dealer sales people I have ever worked with, although his surrounding cast CP, and Chris were very professional and helpful as well. I have purchased two cars from him and I can tell you during my first visit Honda wasn't even really on my radar but he is able to point out things that I actually care about but might not have actually thought of asking. I recommend if your considering a Honda call Jamie and spend a visit with him, he not a pressure guy and even if you don't buy you'll walk away with a positive experience. We Purchased a Honda Fit this visit and a Honda Pilot in 2013

Nisha

7 de nov. de 2015

We had been to this showroom to purchase a new car....the salesman Mr. Chris was good initially but as we came to finalize the price for car....his attitude changed and he just asked to leave the showroom as he had to deal with other customers. I think everyone asks for a best price....even he might do if he buys a car. But this attitude of his made us rethink if we really need to buy a Honda car.

mgs5956

2 de nov. de 2015

George Tanner was a very helpful and insightful salesman. He tried his hardest and best to get us the best deal possible. I would definitely rexcommend Baierl Honda, and George, over any other dealership out there.

Joyce

2 de nov. de 2015

I have been leasing cars from Baierl Honda in Wexford for several years. I just picked up a 2015 Civic and thanks to Joe the process went as smoothly as possible. Joe was waiting for me when I arrived and I was in and out in less than an hour. I will continue to do business with Baierl for years to come.

Honda crv

31 de oct. de 2015

Another family member purchased a vehicle through Jon and was very pleased as I am. Jon was very courteous and helpful and made my experience very satisfying. Would deal with this dealership again.

chelseycal

30 de oct. de 2015

First time buying a car, I didn't know what to expect. I walked in hoping just to talk to someone and get some information...help with the process. My expectations were completely exceeded when John immediately gave me a warm welcome and proceeded to guide me through everything. He was incredibly nice, fun, and easy going...not pushy or overbearing as some sales people can be. He was just great! He made the whole "buying a new car process" completely easy and non threatening, as I was a bit overwhelmed going into it as a first time buyer. He was so helpful and went above and beyond in my opinion, to make sure I got the best deal, and customer service. I was very pleased with him, and the whole Baierl Honda experience. I will absolutely be recommending him and the dealership to people in the future, and look forward to working with them again if/when the time comes. Oh, and my new car is AWESOME! Thanks so much!

Pageplantpoli

30 de oct. de 2015

Having recently moved from NJ to PA and in need of a new Honda, Baierl Honda in Wexford was first rate from the start. All of my prior vehicles were purchased from dealers in New Jersey and the experiences were some of the most deplorable I had ever seen.Ryan at Baierl was the absolute opposite of those in NJ. He was friendly, honest, flexible, and was a pleasure to work with from start to finish. He also took the time on his day off to address some of my questions even AFTER I purchased!!!! A++++.

Eric Davidson

29 de oct. de 2015

I worked with Mr. Art Morgan at Baierl Honda in Wexford. Art was cordial, polite, respectful and highly efficient in taking care of my needs in purchasing a new vehicle. I would definitely return to Baierl to do business with Art again. I often view buying a new car as an unpleasant experience, but Art made everything easy and had things ready when I arrived.

Peanut

28 de oct. de 2015

Bought two cars from Jamie . He is down to earth very helpful.Go over the car and make sure that you understand the car that you are driving.

Happyhondabuyer

27 de oct. de 2015

Randy was very kind, patient and helpful. He answered all my questions without ever being condescending. Women customers sometimes worry about the kind of treatment they will receive when buying a car. Turns out, my worries were unfounded. I was treated very fairly by Randy. He is very knowledgeable. I'm so happy with my car. I love it!

Freddie

27 de oct. de 2015

I was in an upside down loan thru Car Hop and right out of a bad relationship that wrecked my credit. I was referred to Dan by a repair shop that had worked with him over the years. Dan not only got me into a great new Honda Civic, that all my friends and family are crazy about... He helped me start rebuilding my credit with a plan for payments that I can afford and feel safe driving again!!!! I cant thank Dan enough! I will be doing ALL my auto activities with this company and plan on telling everyone who will listen! I Will be back for my next car....with a bottle of champagne! Freddie Bainbridge

JCupps

25 de oct. de 2015

I purchased my second Honda Accord from Jamie. I went to Baierl not because of their stellar service but because of Jamie. During the purchase process he took the time to answer any question i had almost immediately. When I picked up my care Jamie took time to explain the cars features in detail.

Ridgeline

24 de oct. de 2015

I highly recommend Jon Thomas. He is very knowledgeable, professional, honest and courteous. It has been a pleasure doing business with him and this dealership.

Happy with Honda

22 de oct. de 2015

After a bad experience at a Honda dealership a few minutes from home, we were rethinking our decision to buy a Honda. At the last minute, we decided to make the drive out to Bairel and we're so glad we did. Jim Gregorakis was fantastic. He made us comfortable, asked questions to understand our needs, demonstrated great product knowledge in answering our questions and truly earned our business. He didn't sell us a vehicle, he helped us purchase one. We highly recommend Bairel and especially Jim Gregorakis!

Happy!

22 de oct. de 2015

Wonderful Experience!!! (And yes, I can't believe I said that about buying a car.) We recently purchased a 2016 Honda Pilot from Baierl Honda. We shopped around quite a bit before deciding to purchase here. Our salesperson, Andy Head, made the process easy and efficient. Although we live almost 2 hours away (this started with an internet inquiry), Andy made it an easy decision to complete the purchase with Baierl. Andy worked hard to find us the car we wanted, he communicated well (not pushy but always quickly responding to any question we had), gave us a great price, and in general, went above and beyond. Truly a great experience!

EricB187

22 de oct. de 2015

After a bit a struggles, the right person stepped in a made the deal happen. I'm very pleased and will be back again. I love the car. Great work Jeff!

BB from Ohio

21 de oct. de 2015

As we were coming from Ohio, about 3 hours away,Art came in on his day off to help us purchase a vehicle. Art was very accommodating and efficient, but not rushed. During down times, even after price had been agreed upon, Art made himself available to us and any need we had. I am looking to replace another vehicle next year and have made baierl a favorite on my iPad, so I can check their inventory when time comes.

Hanson3000

20 de oct. de 2015

We purchased a certified pre-owned Odyssey from Mike Suttor at Baierl and had a very positive experience. Mike was professional, courteous and very reasonable in term of pricing, both for the used vehicle and our trade-in car. We had a handshake deal on Saturday and Mike allowed us to come in Monday morning to do all the paperwork and take advantage of a great financing deal Honda was running. We had a great experience all around and would definitely return for our next vehicle purchase.

Happy New Car Owner

20 de oct. de 2015

Wonderful!!!! We recently purchased a Honda Pilot from Baierl Honda. Our salesperson, Andy Head made the process easy and efficient. We shopped around quite a bit before deciding to purchase at Baierl. Although Baierl Honda was significantly out of the way (almost 2 hours from our home), Andy made it an easy decision to complete our purchase with Baierl. He found us the car we wanted and went above and beyond.

markC

18 de oct. de 2015

My wife and I were fortunate to be greeted by salesman Dan Brannigan as we walked into Baierl Honda in Wexford, PA. He immediately brought us right to his office, which was decked out with some pretty funny posters and personal pictures. I knew right away he was a guy I could get along with. He began by pulling out a summary sheet, which he used to learn about our current car and our desires/needs for our next car. Once we told him, he gave us a complete list of cars in their inventory that best fit our summary sheet. He really knew their stock and was sensitive to what we wanted. What we really wanted was to take this red hot Civic for a test drive. However, it was on the showroom floor, surrounded by other cars. Without hesitation, he moved all the cars and drove the Civic outside! He took us on an extended test drive, explaining every feature and inviting us to play around with the fun aspects of the car (I had the stereo pretty loud). Once back in his office, we never felt pressured, dumb, or clueless. He made us aware of all financing options and specials. What's more, when we made an offer, he made sure to speak with his manager and fight for the price that was right for us. He was so welcoming. This comes as a relief, as most of the car salesmen we dealt with at other places were not very personal or knowledgable. As for Baierl Honda, they set high standards for the way they do business. They didn't just sell us a car. They sold us an officially Honda certified car and they put new high end tires and brakes on it. They changed the oil and the transmission fluid. They had a new inspection and emission performed, along with many other maintenance items. They sold us a car that was beautiful, cared for, and ready to use. Thank you Baierl, thank you Dan. Everyone else, check this place out!

toms2

17 de oct. de 2015

Today we purchased a 2016 Honda Pilot EX-L from Baierl Honda. We first started dealing with Jim, but unfortunately, he became very sick. Without hesitation, Jamie stepped in to help us purchase this car. Because buying a car was not urgent for us, my husband and I had been looking at many different cars at various dealerships in and outside of the Pittsburgh area. Jamie was honestly our favorite sales person. He was honest, thorough and very fun to deal with. In fact, we had another vehicle in mind but the salesperson there was so indifferent as to whether we bought his car or not, we decided to give the new Pilot a try. Thanks Jamie!

Richard P Koerbel

17 de oct. de 2015

Salesman was very knowledgeable about product. Made the purchase simple. Pricing was fair. We did not have to sit in the showroom for hours. Very easy. Discounted new model. Very pleased with purchase.

KBW

13 de oct. de 2015

Jamie was very knowledgeable and personable. He worked hard to get the car we requested in a very short period of time. He was easy to talk to and really took the time to explain the many new features/technologies of our new Pilot. Would definitely recommend him and the dealership.

Dmarrotti

13 de oct. de 2015

The team was professional and a pleasure to work with. Will always use them when needed. I really enjoyed the speedy service which allowed me to continue my day.

mewrenn

12 de oct. de 2015

I had gotten to the point of knowing that I wanted a new car,but where to find it. I looke on-line and found Baierl Honda had a very extensive inventory of cars compared to other dealers I checked. I had submited interest on a car and I got a call from Ken Dash that afternoon. I called back and we were able to arrange a time to get together. From the moment I walked in I felt very much at ease with the process of buying a new car. Ken had had the Accord that I had been interested in already brought up that I could get in and take it out for a test drive. Deciding that it was the right car for me, Ken then was very helpful in making this transaction run smoothly and I am very happy with this. The dealership was very well equiped to put all in place that I was able to drive away with my new car and feel good.Thank you Ken for the excellent experience.

Lexicles16

11 de oct. de 2015

We began our search for a used car for our HS senior at local dealerships to gauge likes/dislikes followed by internet searches on autotrader.com. Both searches took us to the same end of Baierl Honda in Wexford where we ultimately purchased a clean, mid-mileage, inspected and services (i.e. safe) Honda Accord EX. Both Dan Brannigan (sales) and Tom Lang (sales manager) were very informative, cordial, and accommodating. More importantly our daughter is thrilled with her first pre-0wned car. Drive safe! 10-11-15

Greg

7 de oct. de 2015

The team at Baierl Honda is incredible - they really know how to treat a customer with respect, without the stereotypical "nagging salesman" approach. Art was helpful in presenting other options but understood I had my eye on a specific car I'd located online. Never pushy, always attentive - these guys made me feel like my purchase was important. I feel like I've purchased a great car for a fair price. Highly recommend this team to everyone.

John and Joy

7 de oct. de 2015

We recently purchased our second CR-V from Ryan. The professionalism and helpfulness was excellent. The process went smoothly from the beginning to the finalized deal. Aaron finished the process by finalizing the financing of our CR-V efficiently. Great job!

Alissaclarem

7 de oct. de 2015

I was in the market for a car, but not at the time I ended up buying one. I worked with Dave DeVos and he was awesome. He was very straight forward the whole time, answered all my questions, and helped me make this process way easier than I thought it was going to be. I will be returning to him for my future car needs as well as my family's. Thank you for a great experience and an amazing car!

rachelemartin91

6 de oct. de 2015

The process was quick and easy & Mike made it a great experience. I left with a new car in under 2 hours and heard that they were even short-staffed that day. Laura was upfront and prompt via email & was great to talk with. So glad I went with Honda!

IrishEyes39

6 de oct. de 2015

Purchased a new Honda Pilot. The process was so easy from the minute I walked in the door. No high pressure sales, just courtesy and attentiveness from Ryan Shank and Jeff Nock. They listened to my needs and delivered a vehicle that exceeded my expectations. Ryan even spent quite a bit of time with me showing me in detail the bells and whistles the vehicle has after my purchase and how to use them. Things that would have taken me forever to figure out! And, on the business end of things, Aaron Catania made the complicated paperwork look like a walk in the park. Would highly recommend this dealership and these three employees.

blossom

5 de oct. de 2015

Five stars is not enough. Ken Dash was efficient and got me where I needed to be regarding payment with little or no hassle, and made sure I felt like I was getting a fair trade for my current car. Aaron Catania was sure I had the all the options that I wanted and always makes us feel welcome and like our business is important. This is my third purchase here, and won't go anywhere else--thanks for making what can be a stressful process very painless!

TJ

4 de oct. de 2015

We were very pleased with our first experience with Baierl Honda. Art Morgan did a great job explaining our vehicle to us & was very patient with our decision making!

Plowman

4 de oct. de 2015

Chris Lipnicky provided an excellent customer experience. He was friendly, polite, and corteous. The only issue we had was with the finance associate. There was a lack of explanation for a deductible that was slipped in at the end of the final sale. There is no doubt we would purchase another vehicle from Chris again!

Steph

3 de oct. de 2015

Mike Suttor was very helpful and full of information. Made this sale quick and easy. Had all the information readily available and didn't just care about selling a car, interaction was in another level and very appreciated!

Boats

1 de oct. de 2015

Had an outstanding experience .with a salesman named Wade Rodrian. We had a car problem just as I was preparing to come back to Baierl Honda and make a deal. He advised me to tow the car to the dealership and he took extra time with us to make sure that a fair trade was made . He took time to explain all the workings on the new CRV and was very patient thru the entire process.. I would strongly recommend Wade to others. He is a salesman with feelings. C. Gabos

abcd123

30 de sep. de 2015

Baierl has a very relaxed atmosphere and is a great place to buy a car. Art knew the car and helped us to determine this was the car for us. The delivery was smooth and informative. I would look Art up again when ready to buy another car.Thanks Art,Bruce and Cindy

Garrett Family

28 de sep. de 2015

We were looking for a specific year/color/model Accord and found our 2013 black Accord EX at Baeirl. There was little to no pressure to buy this car because we knew what we wanted and just needed to confirm the condition. When we learned about the preowned certification program we were sure we were buying the right car. The only pressure was which level of warranty to choose, and we chose the 7 year bumper to bumper. We live on a budget and didn't want the unexpected expense of a major repair. I would recommend this dealership in part because they knew immediately we weren't from the local market, we announced that we found the car on cars.com and we were from out of town. It was my feeling that I was treated no different than a local customer, I felt very comfortable with Dan from the preowned arm of Baeirl. For my type of search, this dealership gets the highest mark from me and my wife, we are very pleased with this vehicle. We also want to make mention that a family in need asked where we traded our used vehicle and they were sorry to hear we had sold our previous car. We decided to call Dan immediately to see if they could sell the car back to us after explaining the situation. When Dan heard about the family in need hr reversed the sale to get the car back to us. We donated this car to the family, it was used but it was reliable. Again, I'm from out of town but Dan and the boys at Baeirl made this possible, they certainly didn't have to go through the chore for me. I think this act speaks highly of the after-sale service of this dealership. Thank you Dan, and thank you Baeirl Honda.

ZSlaughter

28 de sep. de 2015

I had a great experience at Baierl Honda in Wexford! Jim Gregorakis was a great salesman and helped me in a quick but production way since I needed the car within the next 3 days to start a new job. He was able to work with my budget and have me driving off the lot in my new Honda Civic within no time.

Marine

28 de sep. de 2015

This is my 3rd Honda purchase at Baierl. All three vehicles from Ryan Shank. My newest purchase was a leased Honda Civic Si 4 door sedan. I was looking for a smaller car than the Accord and affordable in my monthly payment. When Ryan showed me the Civic Si, I loved it. Sporty,6 speed manual and a lot of HP. Ryan spun his wheels to find me one in Erie,PA. Ryan is a great guy to deal with and has always made the process of myself buying a car very easy. Ryan was heads up with me with all the questions I had. Ryan Shank is a valuable asset to your company at Baierl Honda. I highly reccomend my friends and family to deal with Baierl Honda.Thank you Ryan,John Sapsara III

jenrod13

25 de sep. de 2015

My husband and I had limited time due to having our newborn with us. Andy handled our purchase very professionally, but also quickly knowing we had limited time. We came, test drove, covered financing and drove our new cr-v off the lot in under three hours. Andy was great to work with. We have recommended the dealership to two others already!

John

23 de sep. de 2015

I have purchased three vehicles from Chuck Surman and have only very positive things to say. Low pressure, knowledgeable and very flexible. I had Chuck looking at many things and he was only so willing to do so. I have purchased many vehicles and have decided that Chuck will always be my go to person. Honda has been an extremely well made and low cost vehicle to maintain. Not sure why you would choose any other auto manufacturer.

Mike D.

21 de sep. de 2015

Dan was very pleasant to deal with. He is very helpful and experienced at finding what you need. We are pleased to have met him and with the truck.Thank You Dan.

HappyHondaBuyer

19 de sep. de 2015

We had a wonderful, painless buying experience at this dealership! Dave DeVos was able to make us a great deal that made the 2 hour drive well worth it. Even better, Dave helped us complete a lot of the paperwork up front so we only had to "sign and drive" when we got there. We will definitely buy from Dave and Baierl Honda again!!!

jdel

17 de sep. de 2015

Mike Suttor provided exceptional service and was extremely friendly service. He was willing to work w/ me on my trade-in. He was very knowledgeable in the vehicle I purchased and offered the car fax report and he even took the time to go over it w/ me along w/ the service's it received. Overall, the dealership was very professional. Top of the list when compared to the other 3 dealerships I recently visited.

youngrutha

15 de sep. de 2015

Our sales rep, Dan Brannigan was very knowledgeable, friendly, cooperative, not pushy, andan example of a well qualified sales person. Went out of his way to demonstrate the new carsfeatures and has left the door open for future questions that may occur. Ruth A. Young

Happy Honda Owner

15 de sep. de 2015

Several weeks back I received the airbag notice for our Honda. I called and scheduled an appointment and was told it would only take about 45 minutes to do the work. I took the day off work to take the car to Baierl where I was told, they had the passenger side airbag but not the driver side airbag. I was told that they could do the passenger side airbag and bring the car back some other day for the driver side or I could leave and bring the car back some other day to do both sides. I told them this was unacceptable and that I had an appointment, took the day off work and will not bring the car back a second time. I told them I would leave the car but they would have to provide me a loaner, which they did. Well over 3 weeks went by and I did not hear one word from Baierl re: the status of my car. When I called the service department, all I got was a recording to leave a message and my call would be returned as soon as possible. I left two messages over several days, but received no phone call. Finally, Baierl called to tell me that my car was done. Hilariously, on the day I brought the car home, I had a message from Baierl informing me the airbag replacement parts for my car were in and to call and schedule an appointment. I received about 5 such messages over 2 weeks. I bought this car from Monroeville Honda which may be why Baierl chose to mistreat me. I really don't care to receive an apology from Baierl or a "geez thanks for letting us know so we can do better in the future." What I would like from Baierl is for them to try to convince me why I should even consider buying my next Honda from them when they choose to treat potential customers in such manner.

Al1947

12 de sep. de 2015

Mike Suttor was wonderful from the moment we met with him until we drove away in our pre-owned vehicle. We own a business and we deal with many people and Mike was up there with the best of them. He answered all our questions courteously and professionally. We usually dread the car-buying experience but Mike actually made it enjoyable. I would highly recommend Mike and The Baierl dealership to my relatives and friends.

Happy Honda Owner

11 de sep. de 2015

Several weeks back I received the airbag notice for our Honda. I called and scheduled an appointment and was told it would only take about 45 minutes to do the work. I took the day off work to take the car to Baierl where I was told, they had the passenger side airbag but not the driver side airbag. I was told that they could do the passenger side airbag and bring the car back some other day for the driver side or I could leave and bring the car back some other day to do both sides. I told them this was unacceptable and that I had an appointment, took the day off work and will not bring the car back a second time. I told them I would leave the car but they would have to provide me a loaner, which they did. Well over 3 weeks went by and I did not hear one word from Baierl re: the status of my car. When I called the service department, all I got was a recording to leave a message and my call would be returned as soon as possible. I left two messages over several days, but received no phone call. Finally, Baierl called to tell me that my car was done. Hilariously, on the day I brought the car home, I had a message from Baierl informing me the airbag replacement parts for my car were in and to call and schedule an appointment. I received about 5 such messages over 2 weeks. I bought this car from Monroeville Honda which may be why Baierl chose to mistreat me. I really don't care to receive an apology from Baierl or a "geez thanks for letting us know so we can do better in the future." What I would like from Baierl is for them to try to convince me why I should even consider buying my next Honda from them when they choose to treat potential customers in such manner.

Very Satisfied Customer

9 de sep. de 2015

This is the fourth car we have purchased at Baierl Honda and the second from George Tanner. The first three (Pilot, Accord and Civic) were new car purchases. This was a used car purchase and my son's first car purchase. Our repeated purchases from Baierl Honda and guidance of our son to Baierl Honda for his first car purchase demonstrate the level of trust we have in the dealership and our great experience with the dealership.For this purchase specifically we found every person we interacted with at the dealership courteous, friendly and very customer service oriented. Mr. Tanner was professional, honest and worked with us to reach a fair deal for the car that my son purchased. He, the used car manager and the business manager made the car buying experience very positive for my son. I would like to add that my experience with the Baierl Honda Service Department, and particularly Mike Juliano, have been just as positive. We trust Bairel Honda with all of our automotive service needs and I would recommend them highly as well.

Henry129

6 de sep. de 2015

We were very pleased with our experience at Baierl Honda. Chris was extremely knowledgable about the product line and helped us choose the vehicle that was right for us. I would go back to this dealership without reservation

kathy258

6 de sep. de 2015

We have always had Hondas, and we will always have a Honda. Our salesman, Chuck Massart, was exceptional. He was excellent to work with. Mike Suttor walked us thru all the buttons and gadgets, and it was information overload, but he was extremely knowledgeable and pleasant to work with. Our finance guy, Aaron, was extremely pleasant and knew his job. Every paper we signed was explained. Baierl will always be our dealership. Hope those guys stay for a while! We traded a 2007 CRV with over 180k on it and it only gave us one problem which was warrantied by the company. We won't keep this car that long, but it sure is a beauty!!

Cheryl

5 de sep. de 2015

Service department is awful! Getting through to someone is awful and getting a phone call back is even worse! If you need a car serviced or planning on buying a car from there and plan on getting it serviced there..Beware! Plan on making a lot of phone calls and DONT expect a call back!

kam

4 de sep. de 2015

Everyone I worked with at the dealership was knowledgeable and helpful. I was on a time limit and they were able to accommodate the quick turnaround.

gmgcrv

4 de sep. de 2015

My experience buying my new honda was outstanding. My salesperson Jim Gregorakisprovided me was excellent care. Professional, clear, concise , respectful of me as a customer were much appreciated. I highly recommend this salesperson at this dealership!!!!!

jaja123

2 de sep. de 2015

very attentive, wealth of information, competitive prices, persistent- not pushy! Everyone who I came in contact with was more than willing to help! Thank you!

NewHondaOwner

2 de sep. de 2015

I've had so, so many bad car-buying experiences in my time. That all ended when I walked through the Baierl Honda doors. I believe in great customer service, and that's what I got at Baierl. Thanks so much to Jim Eisengart and Jeff Nock for finally giving me that experience, and getting me into the best car that I will ever own.Debbie Lober

kirkscrv

30 de ago. de 2015

I was treated with kindness and respect.The salesman was very knowledgeable about the honda I was interested in.He went out of his way to find me the vehicle I wanted.

Mrs. D

30 de ago. de 2015

We hate car shopping! Ken Dash was the best! He made it painless, and gave us a good experience. We will be lifetime customers of Ken. He is a hard worker, and a great asset to Baierl Honda.

Sal Sid

30 de ago. de 2015

Bought my accord Ex after getting the best price deal among all dealers in Pittsburgh area. Laura Colby was great in that respect. Went in late on Monday to test drive n decide the color. Despite being late Chris Lipnicky was very accomodating that I will be able to take the car home that night. He stayed late to arrange all paperwork for that. Despite me being an Internet priced customer, they treated me with respect as any other walk-in customer and gave me ample time to decide. I have heard that salesmen don't appreciate those customers who get internet pricing as not much profit from them to the salesman; but not at Baierl. They treat every customer equally. Also their pricing was the best in this area.

Mr. Murz

29 de ago. de 2015

First, Chuck Massart put me in touch with Chuck Surman since my go to salesman did not work there anymore. The process from ceasing my current lease and goin to another was seamless. At first, Chuck showed me a loaded model. There were too many bells and whistles that I really did not need. He steered me toward another model that had just what I wanted at a price that I was comfortable with. I will see him in two years when my wife's lease ends. Also, I will suggest him to friends and family whenever possible!

Rachel Wales

28 de ago. de 2015

Dan contacted me shortly after I put in a request for additional information on some used vehicles, and lined me up to test drive a few-even picking me up at my home since my old Honda had died on me. He was courteous, friendly, informative and very knowledgeable at every step of the way. I am very very happy with my new used vehicle. I have always had excellent care at Baierl Honda in Wexford.

happymom

25 de ago. de 2015

Art Morgan helped me to select a great pre-owned Honda for my daughter. He made it fast and easy. Both my daughter and I left the dealership very happy!

4ironace

23 de ago. de 2015

My wife and I now entered our third set of leases on a CR-V and an Accord. Baierl Honda is the dealership of choice as their entire staff from sales to the maintenance area, are all truly exceptional. Jamie Lawing has been our sales person since the first time we leased. (2010), (2013) and now into the 2015 models. There is no pressure as Jamie is their for us while going thru the lease process. We had the opportunity to look at the vehicles, various colors and options. Our test drives we long enough to get the feel of the vehicle. On our pick up days, Jamie again was fully available to go over new features the 2015 CR-V has with my wife so she understood how to use and also how to scroll thru the new information screen she now has. As for the Accord, not a lot of changes but I to had time set aside with Jamie to ensure I understood the options in the vehicle. If you are thinking of leasing or buying a Honda, I would whole heartily recommend Baierl Honda as the dealership to go to and possibly call in advance to try and meet with Jamie. He knows the business and would try to deliver you the best vehicle purchase/lease experience ever.

mare

21 de ago. de 2015

What an excellent experience. I started out undecided between an Accord and a CR-V. Art asked the right questions and pointed out the right features that helped me to easily decide on the CR-V. Art then very expertly compared the features of the each class and very patiently toured the lot while I looked at very color and interior combination. Once the choice was made, Art went out his way to arrange a quick pick-up with absolutely no hassle to me. Art was definitely a very knowledgeable, no pressure salesman. I drove away knowing I made the best choice for me. No stress ... no wondering if I could have gotten a better choice.

Bill_Obaker

21 de ago. de 2015

My wife and I had an excellent car buying experience with Jim and Jeff. We told them what we were looking for and they didn't waste any time showing us what they had available to meet our wants & needs and closing the deal. Jim was very friendly and helpful, able to answer all our questions, and very patient with us as we decided what we wanted. There was no price haggling and our conversations with Jeff were straightforward and direct. Both Jim and Jeff went out of their way to make sure we were happy customers.Between finding the car we wanted, selling my car and purchasing a new car, we were at the dealership for a total of 3.5 hours over two days. It was a very simple and stress-free process for us. We will be back for our next car and highly recommend to others.

srudy

21 de ago. de 2015

Andy Head was wonderful, would recommend this team to anyone. It was a very smooth process, they had everything ready to go when I got there.

Leeann_Gohacki

20 de ago. de 2015

Everyone helped make the car buying process easy and stress-free! Dealers were extremely helpful and genuinely interested in getting me the best deal for my price range!

Sheri6328

20 de ago. de 2015

This dealership and the people in it know how valuable our time is and didn't waste any of mine. They were direct and to the point and never once did I feel taken nor cheated. Best price, best value, best customer service!

John

20 de ago. de 2015

I wanted to get my Honda serviced, but when I call the service department no one answers the phone. You get routed to a voicemail box. I left my name and phone number twice, but no one called back. I even tried email. Again, no response. Im not sure what their problem is. They mail me discount coupons for service, but make it impossible to schedule appointments. I dont know why they would turn away customers. They must be too big. If you need service Id recommend another dealer or your local mechanic. Also, why buy a car from someone that doesnt want to service it?

helpmehonda

18 de ago. de 2015

What a remarkable experience this was. Our salesperson, George Tanner was professional, knowledgeable, attentive, accommodating and a joy to work with. We would recommend Baierl Honda as your first and only stop.

swiper

18 de ago. de 2015

Dan Brannigan was a very pleasant as well as knowledgeable person to deal with. I normally dread car shopping, however, Dan made it pleasant as well as enjoyable. Many thanks to Dan, Jeff and Shawn for making this experience a good one.

obsidianqueen

18 de ago. de 2015

I was dreading having to go through that whole irritating process of "being sold" a car. To my surprise that was not my experience at Baierl Honda Certified. Sales Associate Dan Brannigan totally rocked! He was professional yet personable, accommodated me on every level, and did not try to sell me anything I didn't need or particularly want. I came away with exactly the car I wanted, at a great price, and without that bitter taste in my mouth that I had always experienced at previous car dealerships. I highly recommend Baierl Honda Certified -- and Dan! I know where I'm going next time I need to buy a car!

ArB55

17 de ago. de 2015

Dan "red" Flanagan and Sean worked very hard to get us not only a great deal, but the financing we needed. They are out of this world AWSOME and only 5 stars is not enough to show just how great the experience was. If u need a car Bairel is the place to go!

David12980

17 de ago. de 2015

My review of Baierl Honda is a very positive one..I was treated like a person and I welcomed from the time I walked in the door everybody I talked to was very friendly and all my questions where answered and my concerns taken care of I would purchase another car in the future keep up the good work!!!! Art Morgan is an awesome sales person I hope to buy another car from him in the future.. Keep up the good work Art!!!

DebbieBloomfield

15 de ago. de 2015

Red Brannigan got me into the car I wanted, when no other dealership could. My payments are reasonable and I have really been enjoying my new Altima Coupe! Red's buddy, Shawn was also very helpful. Thank you gentlemen!

teacher

14 de ago. de 2015

We recently bought a new Accord at Baierl Honda in Wexford. We had an outstanding salesman, Chuck Surman, to help us make our decision.Chuck took lots of time with us but didn't pressure us. We were having a hard time deciding on the color, and he was very patient.Chuck is very knowledgeable about his products and we appreciate it. We would definitely recommend him as a salesman.Richard & Jackie Pflugh

Raj

12 de ago. de 2015

I just purchased an used 370z from Bairel Honda. Sales man Dave Devos was very friendly and made things very clear upfront. Their process was very smooth and quick. i would rate them 5 for their sincere follow up,Documentation , professional Advice and flexibility.

Pilot 2016

4 de ago. de 2015

We just purchased the new 2016 Honda Pilot and love it! We had a great experience with Chris Lipnicky as our sales representative. He was very friendly, knowledgable and honest through our car buying experience. He always got things done immediately - much more quickly than I anticipated and we were able to get the vehicle we wanted in no time. Would definitely go back to Baierl Honda and would work with Chris again!

Karen Wagner

3 de ago. de 2015

easy to work with. took the time to ride in two different cars and explain features of each. did not make us feel rushed or like we were an inconvenience.

Dean G

31 de jul. de 2015

Dave DeVos provided me and my wife a very pleasant leasing experience for our 2015 Honda CRV AWD EX. Dave was courteous and addressed all of our questions regarding the CRV features and the terms of the lease. We did not experience any pressure tactics to rush us into our decision. I met with Dave initially to learn about the CRV and then scheduled a appointment 2 days later with my wife to experience a demo ride and full description of the CRV to my wife who is the primary driver.

weber8905

30 de jul. de 2015

I went to several dealerships. Baierl Honda was the most up front about what the vehicle would cost. They answered all our questions quickly. They also seemed the most confident about what they were selling (not desperate for a sale). Chris Lipnicky sold us the CR-V and I would go back to Bairel Honda because of my experience with Chris.

PTMoreau

30 de jul. de 2015

I contacted Art Morgan of Baierl Honda not actually prepared to purchase a car - new or used, just feeling the waters to replace a vehicle that was going downhill rapidly. But given the deal that was offered for a new Accord and the great rate of 0.9% financing, I was able to purchase a new Accord, a vehicle I always assumed was out of my price range. And there was no long term price negotiation. My salesman's knowledge of the vehicle was evident in all the intricate explanations of the technology advances that Honda has incorporated into their vehicles over the years. All of the above made my choice to purchase a new Honda Accord a "No Brainer".

Dean Marsico

30 de jul. de 2015

Very professional salesman, knowledgeable and not too aggressive

abbi710

29 de jul. de 2015

This is the second time I've worked with Baierl - I first leased a Civic three years ago and just swapped it out for a CRV last week. We decided to purchase this time instead of leasing. Both experiences were great! Ryan went above and beyond to make sure we were happy with our new car, and he spent a lot of time with us making sure we fully understood the options and features. Hopefully it will be awhile before we need a new vehicle, but when we do we will definitely be going back to Baierl.

lovemycar22

28 de jul. de 2015

I was given a succinct description of the differences between the models of the car I wanted, took a test drive in a lovely locale with not traffic, and discussed a deal with no nonsense. Called a day later with a final request, which was met. I love the Civic!

Bob

28 de jul. de 2015

This is the second Honda Accord that my son has bought. Jamie Lawing sold him both cars and was the reason he re-purchased. Jamie is very knowledgeable and took the time to understand what my son was looking for before recommending the right car to him. Jamie understands all of the mechanics of the car as well as all of the customer focused features. He is extremely easy to deal with, and took the time that was needed to make my son feel comfortable during the test drive, during the delivery and at every point in between.Jamie has a high level of integrity and is extremely honest. This is very important to me in all of my interactions, and specifically when buying an expensive item like a new car. I've purchased a lot of new cars in my life time, and there are only a handful of sales representatives that I would go back to, and buy a second car from. Jamie Lawing is one of those people!So, if you are in the market for a new or used Honda, "run" over to see Jamie Lawing at Baierl Honda in Wexford. Baierl runs a very nice dealership, and you'll find that Jamie is outstanding to work with.Bob

Bill

24 de jul. de 2015

Purchased new vehicle last week without drama.Was offered value at onset without needing to play the game. Have now purchased 3 Honda vehicles from Baierl recognizing reliability as well as the exceptional service from dealership.

JOHN

23 de jul. de 2015

Red did an excellent job selling a new Honda to me. I first came into the showroom looking for a used Honda. After looking at all the options, I decided to buy a new one. I visited Red at least three times before I bought the Honda. In short, Red is an old fashion sales man who really services the customer. When I decide to buy again, I will being seeing Red.Thanks Red,John

alovorn

23 de jul. de 2015

Ken Dash was honest and forthcoming with his information. He did not make me think I could afford something I could not (as the last salesperson had tried to do). He did everything in his power to get me what I wanted and even went beyond normal expectations and found a discount that brought my desired car into my price range. He also stayed late just to make sure I could leave there that day with my new car! He called me the following business day to see how the car was doing. He quickly answered a question I had about the bank we used via email. I would recommend Ken Dash to anyone who needs a new car!

Joe

20 de jul. de 2015

This is the 2nd vehicle we bought from red (dan). He always treats us great and does everything he can to get us a good deal. Thank you!

Glenn & Joyce

20 de jul. de 2015

This was our 3rd lease through Dan. He was very helpful and patient as with our previous deals. No pressure and easy going. Highly recommended! Thanks Dan! Glenn & Joyce

Lynn&Sam

18 de jul. de 2015

We were treated very professionally by Dan Brannigan which can be rare these days. He helped us get the best deal and we're very happy with the CR-V and the experience we had at Baierl! Dan was funny and fun to work with, but super helpful at the same time with his suggestions on financing. He had the car cleaned and gas tank filled by the time we arrived! He went over all of the features with us too - really helpful. We will definitely purchase from Baierl and Dan again in the future! Thanks, Dan from Lynn & Sam!

S

18 de jul. de 2015

Jeff and Dan showed us exactly what we wanted to see in our price range and made it quick and easy. They worked with our trade in and made the purchase possible for our family. Overall a great experience and we will continue to recommend baierl to family and friends

Callie

16 de jul. de 2015

We recently wanted to purchase a pre-owned minivan for travel. We were able to fine the perfect van in our price range and mileage. Our salesman was Dan Brannigan and he was very friendly, knowledgeable - answered all of our questions and explained the process. The minivan was totally checked out and detailed.. The whole process was simple and efficient. Several days after purchase, Dan was there to help with some customer service questions we had. We will definitely recommend Dan Brannigan and the Bairel dealership to others. Thank you very much, Dan!

Regina

15 de jul. de 2015

This was my first time buying a car, and I feel very confident in my choice of vehicle thanks to the help I got from Art Morgan. He listened to what I was looking for in a car, and was able to recommend a car that was perfect for me. He made the whole experience simple and painless!

TJW

13 de jul. de 2015

Andy really went the "extra mile" for us on the purchase of a new CRV.Baierl Honda has never let us down. This is our third Honda from Baierl, and we will definitely go back when the time comes for a new Honda. All the Baierl employees we dealt with were very kind and professional. I would enthusiastically recommend Baierl to friends and family.

TCT

12 de jul. de 2015

Straight to point pricing. Baierl personnel very professional throughout my purchase of a new car. Ryan did an excellent job discussing key about the vehicle. I would definite recommend Baierl Honda.

Sue O

12 de jul. de 2015

Art Morgan was a pleasure to deal with this past week when I came in looking at a particular Honda Crosstour. He knew his stuff when it came to any question we asked. He also kept a good sense of humor when we were arguing over the price. I would highly recommend him - he was instrumental in my decision to purchase the car.

Mark E.

9 de jul. de 2015

This was our family's first Honda purchase and what a wonderful experience thanks to Art Morgan. We appreciate him educating us on the Honda product and explaining the features of our Honda Odyssey. Our family felt that we were in good hands with Art Morgan. We highly recommend Art and Baierl Honda Wexford. Love our Honda Odyssey!

ewuniaw

8 de jul. de 2015

I just leased a Honda CR-V. What a wonderful experience I had. Everything, from the test drive (without pushing for commitment to buy), through actual leasing process and in depth technical instructions about vehicle. Thank you Jamie ! Eva

melissa

6 de jul. de 2015

We recently bought a certified pre-owned Honda Odyssey and Art Morgan was wonderful to work with. He really took the time to get to know us and what we needed in a van. He was very knowledgeable about the vans and the different features. Art worked very hard to get us a great deal and a great van. We really enjoyed the experience and would definitely recommend Art and Bairel Honda.

Cathy

6 de jul. de 2015

Arthur made our buying experience pleasant and enjoyable. After shopping around we came back to the dealership to purchase a pre-owned Honda CVR. I had some figures in mind but also asked him to price out a Lease option for us. We have always owned our vehicles but after talking with several others they mentioned the Lease Option. Arthur gave us the pricing for pre-owned and also for us to lease a 2015 Honda Civic. After explaining the Lease Option it was not a hard decision and better choice to go with the Leasing Option. Looking forward to seeing the staff again in 3 years and hoping to purchase another vehicle at Bairel Honda. Everyone we dealt with in the Lease Department down to getting the car serviced to take home, were very pleasant and left an outstanding impression.

breannapye

6 de jul. de 2015

My first encounter with Baierl Honda seemed like it was going to go really well. I was car shopping on the internet and found Baierl to have a few cars that would fit my needs. I called to speak with a salesman over the phone to get some "ballpark" numbers before we made the 2 + hour trip over to look at the cars to make sure we were on the same page. After a test drive, we came back to a monthly payment almost $150 more than what was even talked about to begin with. After some very painful haggling we arrived to a price that we agreed upon. I left the dealership with an overall good impression as they made good on the price and send us to lunch. We had been there for almost 6 hours and were very ready to leave. After getting my vehicle home (I have only had it for 2.5 weeks) I have had it to the garage every other business day since. This is a Honda Odyssey with only 16k miles on it. Alleged to be a Certified used with their 100+ checkpoints, I'm wondering if the service department even looked at the far. First, it was a vibration in the steering wheel. A local tire shop recommended a balance of the front tires, so I did that, it improved some but not completely so I went back for the back 2. After the back 2 were balanced it was discovered the back passenger tire was separating. So, back to the tire shop for 2 new back tires. Now, this weekend it developed a creaking noise when turning and I will now have to take it into my local Honda dealer and hope it can be fixed before I go on vacation!! I called to let the used sales manager know of the problems I was experiencing and all he could offer was his apologies for the convenience but honestly sounded like he could have cared less. I have owned 3 cars in the last 3 years ( 2 of them being used) and have never experienced the problems I have experienced with this dealership.

Joni

4 de jul. de 2015

Bought a CR-V recently. George Tanner was salesman, great experience, service, no pressure and he worked to get me a great deal! George also very friendly and responsive at dealership and responding to phone calls. Highly recommend George and Baierl Honda.

coachbud

4 de jul. de 2015

5th purchase with Baierl over the years and 3rd with Dan Brannigan. He was clear and precise as he navigated me through my first lease experience. Dan Brannigan has become the first stop for my family's car purchasing needs.

TomO

2 de jul. de 2015

Laura, Ken and Aaron made our car buying experience a pleasure! They truly appreciated our time and worked to accommodate our needs - thank you everyone

mackrohaly

30 de jun. de 2015

Fast, friendly, and knowledgeable. Great experience. Would recommend to anyone in the market for a vehicle. Enjoyed working with Ken Dash - he went above and beyond expectations. Thanks Ken!

Ray

30 de jun. de 2015

The salesman Chris Lipnicky is truly the most courteous and professional sales person I have ever had the pleasure to meet. I was treated with the up most respect. After the sale was made he still took the time to go over every detail of the vehicle. He even set up all my contacts on blue tooth. He even called a couple days after the sale to thank me once again for choosing Baierl Honda. This has sold me Baierl Honda, I will never go to any other dealership for the rest of my life.

rachel

29 de jun. de 2015

Dan made the whole car buying experience fast and easy. I hate being pressured by car salesmen, and this was the complete opposite experience. Dan answered all my questions and made the whole process pain-free. I got a great deal on my car and I love it. I highly recommend Dan!!!

Jayden2323

29 de jun. de 2015

Awesome experience buying my first Honda purchased the new 2016 Honda pilot. My salesman George was great, but most importantly made me feel extremely comfortae purchasing my new vehicle. Hoping to deal with him in the near future

ledonne05

23 de jun. de 2015

We worked with Chuck Surman, who by the way remembered he had sold us our Odyssy 9 years ago, the service the attention to detail is above and beyond... the brand is the best and we will continue to buy our cars (every 10 years) from this dealer!

ness0429

18 de jun. de 2015

we knew what we wanted, went really smooth explained everything clearly. Love my new car!!!! Great people!!! Jim was a pleasure to work with and I would recommend buying a car from him.

Jjdoerr

17 de jun. de 2015

Barrel honda made buying my new car painless!!! George was great and it was a very good experience! I would go back and send everyone there to get a car!!

Dennis

17 de jun. de 2015

Mr. Art Morgan handled this transaction for a new Accord well. I dragged out the process, but he stuck with me and we got the deal completed with the car I wanted - 4 door with a manual transmission. I am well pleased with the car and the effort involved in acquiring it. Art is now sourcing another Honda model for my wife. Good job Art and Sales Mgr. "CP".

Bruce 26

11 de jun. de 2015

Sales person was very helpful and we did not feel pressured. He was very detailed in explaining the car after the sale. Followed up with us after the sale.

Bob

11 de jun. de 2015

Dan Brannigan approached my wife and I as we browsed the pre-owned lot. It seemed right from the start he was working for us. He was a big part in getting us the deal we wanted.

John & Tam

11 de jun. de 2015

Jim was a very patient and informative sales person. He was not pushy at all. We are not ones to make quick decisions and we had a lot of questions and Jim was very helpful. We were able to take the time we needed to look over the vehicles to make an informed decision.

keylei

9 de jun. de 2015

THE SALESPERSON WAS VERY PATIENT WITH ME BECAUSE I HAD LOTS OF QUESTIONS ABOUT LEASING A CAR VS. BUYING A CAR. THE DEALERSHIP WAS ALSO VERY CLEAN. I HAD A GREAT EXPERIENCE AT THIS DEALERSHIP AND I LOVE MY NEW CAR!

Paul Sorby

1 de jun. de 2015

As my wife and I walked up to Bairel Honda's certified used showroom we were greeted by Dan Brannigan. Dan made us feel comfortable and secure during the car buying process. He showed us all of the features of the vehicle and explained the pricing process in a way that gave us confidence that we were getting a great deal. We highly recommend Dan and Bairel Honda for a certified used car.

kimmel011

31 de may. de 2015

Ken Dash was an extremely professional, honest, and accommodating sales associate. He went out of his way to provide us with a great deal and an excellent overall experience. He fit us in to purchase an Accord on a day that he was already extremely busy, and still managed to provide us with appropriate time and attention. We have purchased multiple vehicles from Bairel Honda in the past, and will continue to do so in the future, as we are always extremely pleased with the excellent customer service and our high quality, dependable vehicles.

alexkha

30 de may. de 2015

Today I bought Honda Fit EX. I had very good and pleasant experience. I was impressed by dealer Rich Stokoski with his knowledge, his manners, his eager to help and answer all my questions. I would definitely recommend to buy car at Baierl Honda and get assistance from Rich.

Dee

29 de may. de 2015

Memorial Day we took a test drive on a 2015 CRV. Our grandchildren were with us and were welcomed. We received Friendly, Polite, Honest and Professional Service. This is the second vehicle purchased from Baierl. We have always received excellent service from the sales employees as well as great customer service for inspection, routine maintenance. We have been a customer since 2001.

defense

28 de may. de 2015

Dealing with Art was great....genuine person and I'm very happy with our new vehicle. Would buy from them again. Only negative is that their coffee sucks.

marias

27 de may. de 2015

I went to Baierl Honda to buy my very first car and left with a positive feeling about the whole experience. The employees were very helpful and friendly and made the process a very pleasant and non-stressful one.

Fisherman

27 de may. de 2015

They did a great job helping me turn in my old lease and lease a new CRV. Very happy with their friendly professional service. Would definitely go back to lease/buy from them again.

Shoredaddy

26 de may. de 2015

Art Morgan and the staff at Baierl Honda made my recent new automobile purchase an outstanding experience. Great pricing, communication and a seamless transaction. Art is a true professional and I would highly recommend him to anyone interested in purchasing a car.

Theresa

23 de may. de 2015

I grew-up with car salesmen in the family so I basically just showed-up and picked a color. I never had to do the stereotypical "car buying experience." Needless-to-say, I was anxious and nervous about buying a car this time. I also knew I couldn't afford to buy new so that added pressure, too. So, I started online and called the dealership about a particular CRV. Dan Brannigan answered. He is AWESOME! No pressure whatsoever because he listened to me and why I liked that car. When he asked what I needed in financing, he came back with exactly what I asked. I was hesitant- Could this really be this easy? He then remembered he had different CRV that would meet my needs better and, again, great financing. Seriously, how is this all falling into place so easily? Well, I left "thinking about it" but called Dan before I got home to arrange delivery the next day. POOF~ I had the perfect car for me! I cannot recommend Dan and this dealership strongly enough... Just call Dan and you'll understand.

Theresa

22 de may. de 2015

I grew-up with car salesmen in the family so I basically just showed-up and picked a color. I never had to do the stereotypical "car buying experience." Needless-to-say, I was anxious and nervous about buying a car this time. I also knew I couldn't afford to buy new so that added pressure, too. So, I started online and called the dealership about a particular CRV. Dan Brannigan answered. He is AWESOME! No pressure whatsoever because he listened to me and why I liked that car. When he asked what I needed in financing, he came back with exactly what I asked. I was hesitant- Could this really be this easy? He then remembered he had different CRV that would meet my needs better and, again, great financing. Seriously, how is this all falling into place so easily? Well, I left "thinking about it" but called Dan before I got home to arrange delivery the next day. POOF~ I had the perfect car for me! I cannot recommend Dan and this dealership strongly enough... Just call Dan and you'll understand.

Stella1221

19 de may. de 2015

I came into Baierl with a pretty good idea of what car I wanted (new Civic) and how much I wanted to spend. Joe Martinkovich helped me get exactly what I was looking for at just the right price, with minimal hassle/pressure. The next day he even walked me through all the extra features on the new touch screens and showed me how everything works. This was my first car-buying experience, and it ended up being much less stressful than I expected.

schiz1

19 de may. de 2015

I had a great experience at Baierl Honda. My sales person, Jon Thomas, was very knowledgeable, patient, and was not pushy. I would definitely recommend Jon and Baierl Honda to anyone looking for a vehicle.

Bharp28

18 de may. de 2015

I came into the dealership to look for a used Honda Civic and Chuck Surman came out of his office to greet me. At no point did I feel pressured into a decision. He simply asked me some questions and showed me what was in my price range. He did not get annoyed with my questions nor did he rush me. He even took the time to chat about some none car related things, which made the experience more relaxed. I ended up leading a new civic and am very happy. I would recommend Chuck and the Bairel dealership to anyone.

oldgram

13 de may. de 2015

As my first experience buying a car on my own it was not as stressful as I expected. Mike was easy to work with Friday.

bfarster30

12 de may. de 2015

My experience was enjoyable and easy. We were given all our options and made our decision together. I never felt pushed into anything. Art was very understanding of my families needs and made the purchase an easy one.

Stan

12 de may. de 2015

The have purchased 4 Hondas and 6 cars in total from Baierl. Our salesperson, Jamie Lawing is the best. He takes the time to answer every question and thoroughly acquaint us with the cars. He knows his product. The service from Baierl has always been top-notch. I cannot recommend this dealership and Jamie highly enough.

Pittsburgh girl

8 de may. de 2015

The Baierl name is a familiar one to those who grew up and lived in the North Hills. At 58,and recently divorced, I had never made my own decision regarding a car. I had made several calls to local dealerships, including Baierl. Jimmy G. was friendly,patient with my questions, and invited me to stop in and check things out. So I did. I knew from my own research that the 2015 Civics would fit the bill. Anxious over being approved for financing, I was really all not that stressed. I simply did not have that "oh no,I'll be so embarrassed." The financing was approved.. So thankful. I have the 36,000 mile warranty, and bought the luxe package. In the past I would have felt pressured to purchase those, but not this time. I did not want to price negotiate; I wanted to make informed decisions and I did. Jimmy the Greek...good guy,excellent representative of Baierl Honda.

ShowBiz44

4 de may. de 2015

Your Sales Team is excellent. Starting with and mostly credited to Ryan Shank. His attention to explaining all the details of my new CR-V was outstanding. He took plenty of time to answer all of my questions. His quick action in finding the exact SUV that I wanted at another Honda dealer 130 miles away was highly commendable. In less than 24 hours I was driving out with my new vehicle. Jeff Nock's assistance in explaining my options of payments was clear and to the point. Neither of these gentlemen placed any pressure on me. They made sure I understood all details and options. I really liked the newer sales approach from old-time sales technique of asking me upfront how much I wanted to pay. They outlined my multiple options on paper and then let me decide. Additional praises should go to Aaron Catania who not only explained every form that needed completed for the sale but also was an excellent salesperson in detailing the maintenance agreement options. I purchased the 7 year Driver Plus+ Platinum Contract.

Natalie23

4 de may. de 2015

I bought a certified Honda CRV EX-L from Baierl Honda, and had Art Morgan as my salesman. Art was extremely helpful, not only in helping me pick out the right Honda, but also in helping me select the right car that suited my needs. He was really patient with me and took the time to ensure that he understood exactly what my needs and wants were when it came to buying a new car. He made sure that the car I was buying would be a good fit for now and for the near future. All information about the car's functions, features, history report, and warranty options were made very clear to me; so, I felt well informed when I decided to buy the CRV. Overall, I had a great car buying experience, and would highly recommend Art Morgan to anybody looking to buy a car.

Marcy

4 de may. de 2015

George Tanner was the best Sales man. My Sister bought a Honda Accord from him 5 yrs. ago, and I felt very at ease buying a 2015 Honda Accord EX from him last week. Thanks George and Aaron for a solid sale and a very Happy new Honda owner.

Bobcat

4 de may. de 2015

We bought a new Honda CRV from Baierl Honda last week. Jim Eisengart was our salesman & he was very good. We would recommend him. However, the sales manager, CP Horn and the finance person, Chris, we weren't as pleased with. The sales manager tried the old "This offer may not be available tomorrow" routine. A good dealership should honor a quote for a day or two to allow customers time to consider the offer before making a decision. The finance manager was so stressed out that he was rude to us. He quoted an interest rate & when we told him that it was higher than the salesman had quoted he became very agitated. His rationale was that the higher interest rate amounted to only a few extra dollars a month & he couldn't understand why we weren't happy with the rate. We would expect the dealership to get the very best financing available for the customer, but it was only after our refusal to accept the finance rate quoted that Chris was able to find a lower rate. (And he was able to get the lower rate within minutes - go figure.) Customer satisfaction should be the dealership's # 1 priority, Chris didn't give us the impression that the customer came first.

newcarbuyer

3 de may. de 2015

Jim Gregorakis was a pleasure to work with. He explained all the functions of the car and did not try to sell us anything we did not need or want.

jholla

3 de may. de 2015

Walked in knowing what I wanted and ken and rich made it happen. No pressure and they seemed happy to help. They worked very hard to get the deal I needed.made it a great experience. Would recommend to anyone

Mike62

1 de may. de 2015

Called about a CRV we saw on-line...set up an appointment. Dan took good care of us. Relaxing experience, no pressure. Very knowledgeable about the vehicle and its features. Made us feel like valued customers. Mike explained the extra warrantees available and gave us an affordable option that fit our needs. Overall, great experience!! Love our CRV!!! :))

carrie

1 de may. de 2015

I want to thank Chris Lipnicky for helping me with the purchase of my new Honda CR-V. Chris also went above and beyond to help me retrieve a car seat for my grandson. He is truly an amazing person. I'm definitely a Honda customer. See you in 3 years. Sincerely, Theresa C.

Jim H

30 de abr. de 2015

George was more than help full helping me understanding all the controls and help set up phone and blue tooth if any one is looking for a new Honda go see George Tanner for the best price and service I will buy my next honda from Baierl and George Tanner.

Lovesmypilot

30 de abr. de 2015

My husband and I recently purchased a Honda Pilot from Baierl Honda. We were recommended by a friend to deal with Ken Dash. I dealt with Ken via text (my preferred method) for a couple days, including a Sunday. We made an appointment via text, we did all the pricing via text, and Ken even provided detailed financing options to my husband and I via text message. He was so thorough and professional, that my husband and I talked about this salesman whom we had never even met, at a dinner function on the evening before we visited the dealership. When we did make it in to the dealership, Ken made everything so absolutely painless and easy, that we were simply overwhelmed. We have young children and a busy schedule, and this car buying process could not have went any easier. Ken handled every aspect of the sale from start to finish, and we are truly grateful for his professionalism and his friendliness. If every car salesmen made it this easy, the automobile business would have a much better reputation than it has. The next time we need a vehicle, instead of dreading the experience, we will look forward to dealing with Ken and Baierl Honda. What a first class experience!

Phil214

30 de abr. de 2015

My review of Baierl is of the highest rating - my last car, with Steve Bokor in Fiat and now I was dealing with Chris Lipnicky - Both men of the the HIGHEST QUALITY as salesperson! I'm very pleased!Phil Aley

marianmckennaatcomcast.net

30 de abr. de 2015

I dealt with Mike Suttor and wanted to express that he was amazing. I had bought many new cars before and Mike made this the easiest ever. He is an asset to your company and I will recommend your company and Mike to my friends.

gep11

30 de abr. de 2015

I recently purchased a 2015 Honda Accord. Ken Dash was my salesman. Five weeks prior to my purchase, I was in the Baierl Honda show room looking at the new vehicles when Ken approached me to see if I had any questions. After he thoroughly answered my questions, I informed him that my current Chevy was being serviced by Honda. Ken went to my vehicle and came back with an estimate of a trade-in value, and a new Honda Accord vehicle estimate based on what I was looking for in a new Honda. Five weeks later, I contacted Ken to test drive a Honda Accord. Ken was professional, friendly, and very thorough with his explanations. Buying this vehicle was enjoyable. I never felt pressured at any time during this buying experience. I felt that Ken went the extra mile. I strongly recommend Ken Dash to my family and friends.

alandoner21

27 de abr. de 2015

We recently leased two cars from Baierl in Wexford. Ken Dash made this buying experience extremely user friendly. Would definitely recommend this Salesman and Dealership.

Anthony

26 de abr. de 2015

Go there. It's that simple. People who know what they are doing, and they won't waste your time. They'll get you in the car you want. Anthony

Nancy2703

23 de abr. de 2015

I had a great experience. I was not surprised when everyone I came in contact with was very professional but did not expect to feel so at ease and relaxed. I was very happy with the price of the vehicle I purchased and credit given for my trade in. Just love the Civic I purchased.

william b heil

22 de abr. de 2015

Customer service is important. The service department is too busy to even answer the phone. After 5 calls in a period of two weeks, they finally did answered the phone. We just need an annual inspection of our 2010 Honda Civic. The service lady hung up on us. And did not call us back.

No-Bull

18 de abr. de 2015

I was shopping for a Honda CRV. Made the appointment with George, over the Internet and phone for a test drive. Went to Baierl Honda, a different salesman, Ken Dash intercepted us. Instead of offering the test drive, he took us up to his office and proceeded to high pressure selling the car. When I challenged his price, he got upset and became belligerent. When I brought up what other dealer had offered, he challenged my integrity and demanded to see it in writing. He also acted unprofessionally by demanding that I call the other dealer to verify. I did. Right from his office. Ken Dash became hysterical. When he finally collected himself back up, he verbally offered a better price, I accepted his new price and asked to see the car. At that point he changed his mind and stated that he did not want the sale and asked us to sit in his office and wait. How odd. I was supposed to go to a professional car salesman to buy a car. I expected to be treated professionally and with courtesy. The experience at Baierl made it seemed like buying a car from a 5-year old spoiled brat. What a joke. It was my worst experiment in 20 years dealing with another dealing. Honda makes high quality cars, why are they accepting such low standard in their dealer sales force? I left and went to Butler North Honda the next day. Bought a car with the exactly price the Ken Dash refused to honor.

cw

17 de abr. de 2015

I appreciated the good customer service and the ease of process in leasing my car. The staff was friendly, knowledgeable and fair. I would work with them again.

NewHondaCRVOwner

16 de abr. de 2015

Chris made the car buying experience very smooth and I would definitely go back! I had certain things that I needed and he took care of all of it.

Bernie

15 de abr. de 2015

Dan was very helpful and made sure I understood what we were doing and did not pressure...Everyone in showroom was accommodating and pleasant....including owner

PatrickD

15 de abr. de 2015

My wife and I bought a Honda CRV at Baierl Honda and we enjoyed the experience. Randy Jerome was our salesman and was thorough and informative, without pressuring us. And Randy was also very personable, someone we felt we could trust. After we made our selection we worked with Mike in Financing and he was easy to talk to and very helpful. Although the dealership is reasonably far from where we live in the south hills, we were glad we shopped at Baierl Honda.

loser

14 de abr. de 2015

The sales person I worked with was very polite and accommodating and no pressure to buy. The dealership worked with us to get the financing we needed for our vehicle purchase.

Erika

14 de abr. de 2015

He went out of his way to make me happy. My mom was there to help me with the business end of things, but he talked to me and addressed me, the buyer. He accommodated our schedule and had is in and out in a very reasonable amount of time. He also took the time to explain the basic and more complicated car functions so I could happily drive off the lot safely.

cwjazz16

12 de abr. de 2015

We recently purchased a new 2015 Odyssey from Baierl Honda, and we had a great experience with Ryan Shank throughout the whole process. During our first visit, he was very helpful in showing us the features of the van, and took the time to test drive with both my wife and I separately, since we had our two young children with us. He responded quickly to all emails, and wasn't pushy about buying the car at any point. He didn't have the best price from the start, but beat a better price from another dealer. The courtesy trade option was nice, since we could sell the old car ourselves and apply the sale price (higher than dealer trade in) towards the new one to take advantage of the sales tax credit. I would recommend Baierl for new Honda sales.

M&D

12 de abr. de 2015

Chuck Surman and Dan Brannigan were both very nice, gave us lots of information, took they time. We can home with the car we wanted.Dan was extremely helpful answering all questions.Chuck spent time showing all the options of the car. The night was a great experience. thank your both for everything. also thanks to the sales manager(sorry I didn't get your name) my pin stripes are perfect!!! One last thanks to the credit manager very nice working with you.Thanks again for all the time you all spent with us, you were all so nice, we will be back.

xray,pug

12 de abr. de 2015

Jim was excellent, very nice, easy to talk and deal with. Very knowledgeable with the car and very helpful. CP was very nice also. We had an excellent experience! Thank you very much.

pag101

11 de abr. de 2015

Ken Dash went out of his way and even returned my call on a Sunday church. My experience was a great one and I would recommend this dealership to my friends and family. Very pleased customer

Flynn

9 de abr. de 2015

The entire Baierl team made purchasing my vehicle painless and easy. Dave DeVos specifically was a tremendous help. He was informative, polite, courteous and patient. Special thanks to Dave! I will certainly recommend the folks at Baierl to family, friends looking to purchase a new vehicle.

AmyD

8 de abr. de 2015

I just came home with a new (used) car from Baierl Honda this afternoon. I researched online and knew exactly the vehicle I wanted. I called and spoke with Mike Suttor who had the car ready for me when I showed up a mere 10 minutes later. Start to finish, Mike was the bomb. I love his laid-back, no pressure style. Working with him was a breeze. They gave me a very fair price for my trade-in, and I am so happy with my new car. I will recommend Baierl Honda in the future, and especially Mike. It was an A+ experience. Thank you so much!

buyer7

7 de abr. de 2015

This car purchase could not have been easier, we bought a 2015 Odyssey from Jim Eisengart and will go to him when we are ready for our next Honda. The car and his knowledge are excellent, he is straightforward and easy to deal with!

seven34

7 de abr. de 2015

We bought a 2015 Odyssey from Jim Eisengart and could not be happier with the car or the salesman. Jim is great, knowledgeable and reasonable, and we will definitely return to him for every new Honda we purchase.

dekenet

6 de abr. de 2015

Jim and the Baierl team made the buying process of our new CRV very straight forward and hassle-free. I highly recommend them for your next Honda purchase.

Sarah and Dave

6 de abr. de 2015

We decided to buy our new CR-V at Baierl Honda because the salesman, Ryan Shank, provided OUTSTANDING customer service. Ryan was open, honest, patient, courteous and very informative throughout the entire car buying process. He was also extremely efficient and timely in answering all our email communication even during his non-work hours. It should be noted that we worked with seven (7) different Honda dealers to find the best deal. Some were closer to home and one was slightly lower in price, but we decided to buy at Baierl because of the trust and confidence we developed in Ryan. We thought any dealership that employs such a GREAT salesman must be a good place to buy and service a vehicle.

Kim

6 de abr. de 2015

We have a Honda dealership locally and decided to travel 2 hours away to do business with Baierl Honda. Ken Dash was extremely helpful and made our experience so effortless. He had everything waiting for us when we arrived and we were in and out in less than 30 minutes. He gave us a very competitive price and was so friendly and efficient. It was definitely worth our trip and we will absolutely go to Ken for our future Honda needs.

dekenet

6 de abr. de 2015

Jim was extremely helpful in the purchase of our new CRV. He set realistic expectations for us and gave us a pleasurable experience to what would otherwise be a hassle. We definitely recommend Jim for your next Honda, he single-handedly made us choose Baierl Honda over any of the other dealerships. Hand down, excellent service..

rick645

6 de abr. de 2015

best experiance i have had , very knowledgeable i will tell any one to buy from baierl i was very pleased with dealership and sales staff

Sarah and Dave

5 de abr. de 2015

We decided to buy our new CR-V at Baierl Honda because the salesman, Ryan Shank, provided OUTSTANDING customer service. Ryan was open, honest, patient, courteous and very informative throughout the entire car buying process. He was also extremely efficient and timely in answering all our email communication even during his non-work hours. It should be noted that we worked with seven (7) different Honda dealers to find the best deal. Some were closer to home and one was slightly lower in price, but we decided to buy at Baierl because of the trust and confidence we developed in Ryan. We thought any dealership that employs such a GREAT salesman must be a good place to buy and service a vehicle.

HLG

5 de abr. de 2015

I recently bought my second car ever! Which is very exciting! And thankfully it was an exciting experience, I'm only 19 and know really nothing about cars or car buying, but at no point in my experience was I,even with my lack of knowledge, ever feel like I was being taken advantage of, or pushed to make a sale. Art was who I was helped by and it was a great experience!

Max

3 de abr. de 2015

I generally do not like the car buying experience however, thanks to my sales rep it was a mostly nice and pleasant experience.

Max

3 de abr. de 2015

While I generally don't like to buy a car from a dealer, I found this to be a mostly pleasant experience due to my sales rep being very professional and accommodating to my needs.

customers

2 de abr. de 2015

When we decided to purchase a new car, we automatically called Art Morgan at Baierl Honda, where we have dealt for many years. As always, Art was courteous, friendly, very helpful and focused on meeting our needs and desires, We are delighted with our new Accord and are pleased to recommend Baierl and Art to friends and acquaintances.

carbuyer

1 de abr. de 2015

The sales person was attentive, professional, and courteous. There was no hard sell. We told him what we were interested in. He showed us what was available. We went for a test drive. Afterwards, we wanted to check out another car at another dealership. There was no attempt to prevent us from doing so or to dissuade us from going to other dealers. Later int he day we decided on the vehicle we had seen first. We returned to the dealership and proceed to purchase that vehicle. It was all very low pressure.

Lauren715

1 de abr. de 2015

Dave was very helpful, supportive and trustworthy; especially for a young customer who was buying a car for the first time. He was constantly available to answer my questions and address my concerns throughout the buying process. Everyone was very accommodating and made my experience enjoyable.

Jenny

1 de abr. de 2015

I have never thought buying a car would be such an easy thing! I got my Odyssey EXL yesterday with a good price and smooth transaction. It all started with the online charting with Mike Sutter. He simply asked for what I was looking for and worked directly to meet my need. He provided an honest selling price as close as my acceptable number without any tricky negotiation. He provided me the list of optional packages, but didn't push me to buy anything. After signing off all the papers, it was already beyond Mike's working hours. But he still helped me get familiar with all the new car features, and answered all my questions. It was a really pleasant experience!

rsrs

31 de mar. de 2015

This is the first time my husband and I have ever bought/leased a Honda vehicle. I have always had a Chevy vehicle and was very skeptical about making a change. Our salesman, Art Morgan, was extremely knowledgeable about the CRV we were interested in Leasing. He also went out of his way to make sure that we knew exactly what we were getting with the car and answered any questions we had. Everyone there was extremely helpful and very courteous to us and our needs. I would highly recommend Art Morgan and Baierl Honda in Wexford, PA to anyone looking to purchase/lease a vehicle. We will definitely come back to Baierl Honda for our next vehicle.

poocher21

27 de mar. de 2015

Nathan Hout really went out of his way to make the experience as easy as possible. This was the 2nd vehicle I have purchased from him in the past year. Mike Webster was also a great help and explained in great detail all of the questions I had about the warranties that were offered.

pjbest

25 de mar. de 2015

For most of my life I have leased a Honda Accord and now as I think about retirement I have decided to purchase my first Honda Accord. Ryan Shank was my sales rep and was able to answer all my questions. I have been a Baierl Honda loyal customer most of my driving life. I have been pleased with ALL my dealings with Baierl Honda and would not hesitate to recommend this company to anyone.

GBS

25 de mar. de 2015

Back in 2008 we purchased our first Honda CRV. At that time we were told that the CRV holds its value at trade-in time. We recently purchased a 2015 Honda CRV and we found out that what they told us in 2008 held true. Also, we came back to Baierl Honda in Wexford PA because of their excellent service department. We never had a bad experience in getting our Honda serviced. Our salesman, Ryan Shank, is knowledgeable and listened to what we were looking for both in 2008 and now in 2015. We recommend Baierl Honda to all!

Jemoh

24 de mar. de 2015

My husband and I drove over 4 hours from Cincinnati to look at a used van. Chuck was great with emails and answering my questions. I was very nervous buying a car out of state. Upon arriving Chuck had put the van inside the shop since it was cold outside so we could look at it. Very nice to do that. Getting it titled in Ohio was easy, needless to say I am very pleased with my purchase and glad we made the trip for our perfect van!

MEDJ

23 de mar. de 2015

My wife and I purchased a 2015 Honda Pilot on Friday. Dan Brannigan was our sales rep that we worked with at the dealership. Dan was a pleasure to work with. Very knowledgeable and honest. We highly recommend Dan for those looking to purchase a Honda. The process was low stress and above all fair to both parties.We we look forward to seeing Dan when servicing our car at the dealership.

jrp

23 de mar. de 2015

After my daughter totaled her 2007 Honda Civic two weeks ago, I bought a replacement car from Dave DeVos. Dave was extremely helpful despite us having little idea of what we wanted in a replacement car. We ended up getting another 2007 used Honda Civic and were very pleased with the car and the transaction. Dave went out of his way to assist us and even came in on his day off for us to pick up the car and sign all the papers. This is our 8th Honda (7th from Baeirl), and we are die-hard Honda owners.

Tahoellmv

22 de mar. de 2015

In the search to replace my Rav 4, I went to a lot of car dealerships hoping to find just the right car. I had my Rav 4 for 18 years so it's been awhile since I've bought a car and was honestly dreading the experience. Upon my first trip to Baierl Honda, I met George Tanner. He made the experience easy, fun and simple. As I investigated all my options at multiple dealerships, I kept returning to George who was attentive, patient with my hundreds of questions...he was welcoming each time I walked in and didn't pressure me. In comparison to the other dealerships, there was really no comparison in the end. George made sure I was buying the car that I wanted, not just selling me a car.

Kapete01

20 de mar. de 2015

Art Morgan made my car buying experience not only painless, but sincerely enjoyable. He put me and my parents at the utmost ease, allowing us to fully explore all options. Even more, he showed genuine care for what the best choice was for me as a first time buyer. He looked at the big picture for my future rather than simply the immediate purchase. With patience and an extremely knowledgeable background, Art ultimately led me to make what I truly believe was the best decision for me -- leasing a 2015 Civic. My family's (and my own) trust in the Honda brand was truly reconfirmed by this buying experience thanks to Art.

nacho319

20 de mar. de 2015

I worked with Ryan shank trading in 2 cars (Toyota Sienna and Fiat 500) and purchasing 2 new cards: Civic Hybrid and Odyssey. Ryan was excellent to work with. I took a long time before finally getting the deal completed - by my choice. Ryan never pressured but was always available through the multiple month period. In the end, when I was ready, Ryan made everything happen within 3 days, including acquiring the cars from other dealers. Everything went very smoothly. Even after the deal, Ryan continued to stress to keep in touch and that he would help with service needs whenever needed.I would recommend working with Ryan Shank.

cschade

20 de mar. de 2015

I found my Honda Accord online and immediately went to look at. I visited on a Sunday just to check out the car and see if it was worth inquiring about. I loved the way it looked and the package it had. As soon as the dealership opened Monday morning I called to see when I could come talk to someone. Randy Jerome answered the call and was very helpful, he gave me his cell phone number for an easy point of contact. We met on Monday and worked out the details, he was very fair with negotiations and made buying my car a pleasurable experience. I informed him that I would be picking the car up on Wednesday which was also my birthday. Since I was picking it up on my birthday he filled the tank up full as a present. I appreciated his efforts in making my car buying experience enjoyable.

Randy

17 de mar. de 2015

I have been a long time loyal customer of Baierl and I have to say my most recent purchase was by far the easiest and smoothest. Dan Brannigan was very helpful. knowledgeable, friendly and fair. He worked hard to get us a good loan rate.

KL

16 de mar. de 2015

I am the guy who posted the review about the incorrect keyfob on a 2008 Honda I purchased in January. Since this review, the general manager reached out to me to make things right. I was issued a new, no cost keyfob. I am glad they helped me out. KL

Stephen douglas

15 de mar. de 2015

I came to this dealership after shopping at honda north and I ended up buying my car here because of the salesman and the manager they did a fantastic job and they seemed to care more about there customers Than just selling cars i want to point out rich was a excellent salesman and i recommend him to anyone whos is looking for a honda. the manager we talked to was jeff and he also did an excellent job. when I need a new car down the road I will be coming here and people I know looking for honda I am sending them here

scdoug550

15 de mar. de 2015

I came to this dealership after shopping at honda north and I ended up buying my car here because of the salesman and the manager they did a fantastic job and they seemed to care more about there customers Than just selling cars when I need a new car down the road I will be coming here and people I know looking for honda I am sending them here

Kevin

14 de mar. de 2015

The last time I went to get my old changed on a Saturday I found out that the wait was nearly 3 hours when I arrived. I tried to make an appointment today on a Saturday and was told they don't make appointments on Saturday. Terrible customer service.

marge

11 de mar. de 2015

We had a great experience. Mike was very helpful. Much better than I had expected after stopping at your suburban dealership. I will tell people to stop In and talk to Mike.

janine

11 de mar. de 2015

I had a great car buying experience at Baierl Honda. Staff very knowledgeable and friendly. I haven't bought a new car for sixteen years and was dreading it and you all made it a great experience.

Nathan Hout

10 de mar. de 2015

Excellent experience as always! This is the third car I have leased from this dealership.

JMZoll

6 de mar. de 2015

Just went through Baierl Honda on our recent purchase. We had a wonderful experience and highly recommend them to anyone. The whole staff was polite, patient, and very helpful. It was the most pleasurable car buying experience we ever had and are looking forward to buying our next vehicle and many more after that, from Baierl. Their senior sales consultant Art Morgan was who worked with us and he couldn't have done a better job. He didn't show us or talk us into anything we didn't want and helped us as much as we needed. Along with sales, finance was excellent too. Again they didn't pressure us into more than we needed and were pleasant to deal with and had us in and out. Overall perfect experience and very highly recommended

thomaspwalters

6 de mar. de 2015

I live in Butler, PA and have the option to deal with Honda North. Previously, I have purchased a car and had maintenance done at Honda North. Unsatisfied with my treatment as a customer and the quality of work completed on my vehicle, I decided to try Bairel for my routine maintenance. I was thrilled with the customer service, the quality of work, and the high level, personal communication in dealing with the Service team at Bairel. When I decided to start looking into buying a new vehicle I knew I would start there. From the moment I walked into the show room until I drove away with my new Accord, I felt as though I was worth the time and had exceptional treatment. I will continue to rely on the sales and service teams and the quality work from all of the staff at Bairel.

KL

5 de mar. de 2015

Edit: Since posting this review, the general manager reached out to me to make things right. I was given a new, no cost key fob. I appreciate it that they did this for me.I purchased a 2008 Honda in January 2015. The buying experience was fair, no surprises. My complaint was with the way they handled an issue that immediately presented itself. I noticed the second key fob would not unlock/lock the car only after I left the dealership. We were issued two fobs. The malfunctioning fob had no LED indicator light. I called the sales associate the following day to inform him; he suggested replacing the battery and if that failed, to come in and he'd have a tech program it. The replacement battery lit the LED, but didn't unlock the car. I had the car in on 3/4/15 for a bad wheel bearing, that's right, about a month and a half after purchase, to see if it was covered under the 3rd party warranty. It wasn't, but they agreed to pay half since it was so recently purchased, fair enough. I had asked to have the fob programmed, the tech said the fob couldn't be programmed and wasn't even for the model of my Honda. They had given me a fob for some other Honda, with a dead battery no less. The sales manager offered to help me pay for a new fob to the tune of $70, are you kidding me? When I implored our sales associate to look into this he replied: "I talked to (name omitted) about this issue. We are only required to provide 1 key and fob with Q Certified cars. He also told me that he offered to pay half for the fob which he really does not have to. Im sorry for the inconvenience but this matter has been taken to the manager. Once again I wish I could be more helpful to you on the key ." -Needless to say; I will NOT do business with Baierl going forward, nor will I suggest them to the many people I know in the Pittsburgh area. I have filed a formal complaint with Honda Corporate of America.

KL

4 de mar. de 2015

I purchased a 2008 Honda in January 2015. The buying experience was fair, no surprises. My complaint was with the way they handled an issue that immediately presented itself. I noticed the second key fob would not unlock/lock the car only after I left the dealership. We were issued two fobs. The malfunctioning fob had no LED indicator light. I called the sales associate the following day to inform him; he suggested replacing the battery and if that failed, to come in and he'd have a tech program it. The replacement battery lit the LED, but didn't unlock the car. I had the car in on 3/4/15 for a bad wheel bearing, that's right, about a month and a half after purchase, to see if it was covered under the 3rd party warranty. It wasn't, but they agreed to pay half since it was so recently purchased, fair enough. I had asked to have the fob programmed, the tech said the fob couldn't be programmed and wasn't even for the model of my Honda. They had given me a fob for some other Honda, with a dead battery no less. The sales manager offered to help me pay for a new fob to the tune of $70, are you kidding me? When I implored our sales associate to look into this he replied: "I talked to (name omitted) about this issue. We are only required to provide 1 key and fob with Q Certified cars. He also told me that he offered to pay half for the fob which he really does not have to. Im sorry for the inconvenience but this matter has been taken to the manager. Once again I wish I could be more helpful to you on the key ." -Needless to say; I will NOT do business with Baierl going forward, nor will I suggest them to the many people I know in the Pittsburgh area. I have filed a formal complaint with Honda Corporate of America.

rdel

4 de mar. de 2015

Mike Suttor went above and beyond during my recent trip to Baierl where I purchased my certified Honda. He was very knowledgeable of the products and did a great job helping us identify the perfect vehicle for us. The transaction was straightforward and the experience was extremely positive.

mtappe

4 de mar. de 2015

I was very happy with my experience at Baierl Honda. Nate and the entire staff were very friendly and helpful, made this process an easy decision for me.

Painter

3 de mar. de 2015

Great salesperson . He did more than necessary. He was very knowledgeable, professional, not pushy. He went out of his way to get what I asked for. The dealership is also very professional.

Hockey_mom

3 de mar. de 2015

I just recently bought a 2015 Honda Pilot at Baierl. I absolutely love my car! From the moment I entered Baierl Honda I was greeted by multiple people and immediately taken to the car I requested to test drive. The entire process from test drive, to cost, to taking it home with me was smooth. My sales associate Andy explained my car in such detail that I haven't had to pull out the manual yet. If you are looking for a relaxed and smooth car buying experience I would definitely recommend Baierl Honda.

JEdwards06

3 de mar. de 2015

I went in to Baierl at 5pm, picked out a car, negotiated a fair price, traded in a vehicle, and was out the door by 8pm. While there was some modest negotiating, Chuck dodn't play all of the games that many dealers play. He started with a fair offer, and we made modest tweaks thereafter. I recommend Baierl Honda!

law1ng2b

2 de mar. de 2015

Everyone I worked with was great. Jamie did a great job of walking me through the transaction and making sure everything was as smooth as possible. This is the second vehicle I have purchased from Baierl Honda and it seems that the service continues to get better. Thanks for everything Baierl Team!

Kbh

27 de feb. de 2015

Found car on the Internet. Were responsive following up to email contact and arranging a test drive. Knowledgable on car features and performance. Straight forward negotiation on price, trade, & financing.

bandj

27 de feb. de 2015

My salesperson was Arthur, he was very friendly and made my buying experience not stressful at all. I found the car I wanted over the internet and walked right in. I was looking for a used car with low miles; and had a set price that I wanted to pay with a trade-in. I told Art what I wanted and he helped me right away. I got exactly the car I came in there to buy and I purchased it for a great price. Thank you Art!

l.l.sch

26 de feb. de 2015

I had a very wonderful experience. Art Morgan was exceptional to work with. From beginning to end I had no complaints, I could not be more pleased! I defiantly will be going back when the time comes for a new car!

Loomis32

25 de feb. de 2015

Our Sales Associate was Jamie, and he was fantastic. A pleasure to work with him and the Sales team there. They gave us a great value on our trade as well as a super price on the car. We will be sure to come back to Baierl Honda for our next car purchase. Also Chris F. from finance went above and beyond with finding us the best rate that we could get. Thanks to everyone at Baierl Honda for making this a great car buying experience.

loomis32

25 de feb. de 2015

Our Sales Associate was Jamie, and he was fantastic. A pleasure to work with him and the Sales team there. They gave us a great value on our trade as well as a super price on the car. We will be sure to come back to Baierl Honda for our next car purchase. Also Chris F. from finance went above and beyond with finding us the best rate that we could get. Thanks to everyone at Baierl Honda for making this a great car buying experience.

michael

23 de feb. de 2015

Jamie Lwing was a pleasure to work with once again - NO BS or long story - price was fair and was a short story. I hate the car buying experience but he made it simple and enjoyable..

BLEQA

22 de feb. de 2015

I was on the look for a Honda Minivan and searched in and around Pittsburgh. I finally opted for Baierl Honda because it had a descent choice, competitive prices, and obviously because of the closeness. So overall, I recommend this dealer. I dealt with Art Morgan, whom I also want to recommend because of his knowledge and ability to listen to the client's needs and preferences. If I'm buying a car in the future, Art Morgan will be my first stop. Finally, my advice to anyone buying a car (or any substantial purchase) to be careful with details during the final stages before signing the sales agreement.

SDSOL

22 de feb. de 2015

This was our first purchase experience with Honda Baierl...we received a few recommendations to work with Chuck Surman. We also worked with Art Morgan and Mike Webster in finance. It was a great experience! Not at all pushy, they worked with us and gave us a great deal on a top-notch pre-owned Pilot.

burghguy

21 de feb. de 2015

This is the fourth Honda we have purchased from Baierl Honda - and each experience has been just great. Dan is the man! It was bitterly cold out, and Dan took us not only for one test drive, but two. We have never been subjected to high pressure sales nor the "I'll check with my manager game" with Baierl Honda. We will definitely be back when we go to buy our next Honda!

BLEQA

21 de feb. de 2015

I was on the look for a Honda Minivan and searched in and around Pittsburgh. I finally opted for Baierl Honda because it had a descent choice, competitive prices, and obviously because of the closeness. So overall, I recommend this dealer.I dealt with Art Morgan, whom I also want to recommend because of his knowledge and ability to listen to the client's needs and preferences. If I'm buying a car in the future, Art Morgan will be my first stop. Finally, my advice to anyone buying a car (or any substantial purchase) to be careful with details during the final stages before signing the sales agreement.

burghguy

21 de feb. de 2015

This is the fourth Honda we have purchased from Baierl Honda - and each experience has been just great. Dan is the man! It was bitterly cold out, and Dan took us not only for one test drive, but two. We have never been subjected to high pressure sales nor the "I'll check with my manager game" with Baierl Honda. We will definitely be back when we go to buy our next Honda!

gcarretta

19 de feb. de 2015

I worked with Dan Brannigan to buy my first ever car, and I was not disappointed. He was a very nice guy with an entertaining personality, but he also was very informed about the products themselves. He helped me find the car and level that suited me without trying to push me to a price level that I was uncomfortable with. I had never bought a car before, so I felt grateful to be working with a non-pushy salesman/staff who were able to answer my questions and get me a great deal!

akadia

19 de feb. de 2015

We really appreciated that we didn't feel any pressure from the salesman as far as buying a car or which car to buy. Randy was there to answer all our questions but let us direct the search for the vehicle. It was a low stress experience, which we really appreciated.

moss

18 de feb. de 2015

I had a great car buying experience. Dan Brannigan was straightforward with me from start to finish. He really seemed prepared and well informed about the vehicle that I purchased. Manager Shawn Ludwig responded to my email quickly and set up an appointment with Dan Brannigan. I had planned to visit two dealerships after my visit with Baierl Honda, but that never came to be. This was because I received the car I wanted at the price that I wanted. I truly believe Dan had a great part in this. This being the case not by "selling" me, but by being extremely informative and helpful. I went there with certain numbers in my mind and they made it happen for me. I would highly recommend people to see Dan Brannigan when purchasing a vehicle. I honestly felt like I was simply having a conversation with a friend during certain points of the process. I do believe that doing a great deal of research online helped me to narrow down my vehicle choices. However, Dan Brannigan helped me confirm my true vehicle of choice in the end. Thanks Dan!!!!

cliffpitt33

18 de feb. de 2015

I wasn't expecting to buy a car the day I did but the deal was too good to pass up. A shout out to Ed Callahan for providing such a professional and personal experience to myself and my wife.

Mrchpsp

16 de feb. de 2015

Art Morgan was exceptional from the beginning to the end of the entire process and even followed up with a call after we had driven our new car for a week to see how we liked it!

mag1919

16 de feb. de 2015

Wonderful experience. Especially since I hate car shopping. George Tanner was very easy going and made the entire process easy. I will return for future car buying needs. All staff at the dealership are pleasant and easy to talk. No hassle or pressure at all.

yash

12 de feb. de 2015

we went at Baierl Honda to shop for my wife's new car and we had an awesome experience. Chris our salesman was very friendly helpful and had all the knowledge about the cars and there features etc. He took us both separately for a nice test drive and explained the features very nicely. we ended up buying 2015 CRV EX From them. Very nice experience overall.

JHW1989

9 de feb. de 2015

I came to Baierl looking at getting into a used 2012 accent. Nathan showed me some other models they had and ended up helping me get a brand new 2014 Insight instead. I ended up paying just about the same monthly price as what I was expecting to pay for the used car, and didnt even have to put down a larger down payment. Nathan was very friendly and patient throughout the sales process, worked with me to help get me approved with my less-than-amazing credit, and I couldnt be happier with the deal I got. So far Ive only driven my new Insight home from the dealership, but I loved the way it drove and look forward to having it for a long time. I'll definitely be going back to Baierl the next time Im looking to buy a car, and I would definitely recommend them to anyone who asked.

Remy

9 de feb. de 2015

My wife and I had a good experience recently purchasing a new 2015 Odyssey from Baierl Honda. The staff was very friendly and they gave us a great price. We are new to this dealership, but we plan on coming back for future service and buying needs.

cag2007psu

4 de feb. de 2015

Dan Brannigan was very friendly and great to work with. He was honest and patient and made the entire car buying experience enjoyable. I would definitely recommend working with Dan to anyone in the market for a new vehicle.

amargyros

1 de feb. de 2015

Bought my first car with Art Morgan. Fabulous and professional experience! I got the 2015 CRV and I absolutely love my car. Art Morgan did such a great job helping me figure out which car was the best fit.

dawnmaria2

1 de feb. de 2015

I had a wonderful and pleasant car buying experience at Baierl Honda thanks to Art Morgan. He was extremely pleasant, personable, and patient with me throughout the entire process.

jeffheil

25 de ene. de 2015

I worked with six different dealers in Western PA on this purchase. Baierl had the best price and the best customer service. Stop in and see Dan Brannigan if you are in the market for a Honda.

alka

23 de ene. de 2015

I bought a Honda Accord Hybrid from this dealership. They treated me with respect, professionalism and fairness. I recommend the salesman Andrew Head who made whole experience so pleasant and easy.Thanks Team Baierl Honda.Ajr2021

Tom

18 de ene. de 2015

My wife and I were both pleased and we also had/have some negative issues. We couldn't be more pleased with the help and the time Jeff Nock afforded us. Jeff is very professional in all that he does and he gives all the time and guidance you need in your selection process. We also must compliment Jamie Lawing for his help and in educating us on the many functions of the vehicle. We cannot compliment Jeff and Jamie enough for their time and assistance.The negatives we had come mainly from the signing of the papers and the explanation of such. Example, It was never pointed out that there is a $350 turn in fee. I think that the prospective buyers/lessees should have the time to review all papers and pertinent information explained to them.Overall, the experience with Baierl Honda was excellent and the personnel, Jeff & Jamie, should be commended.

Holly1

17 de ene. de 2015

Ken Dash received my online request he went the extra mile for me and then some! He went out searching for my car that was not even associated with his dealership and he had never met or spoke with me. It was literally zero outside. He located someone who could help me. He was fair in price and very efficient in getting everything proceeded. It was so convienent. I could have purchased in the phone (Until my husband objected)! For someone in crisis, young children and a busy schedule this experience was priceless!

JB

16 de ene. de 2015

This was our first experience with Baierl Honda. George was very helpful in us selecting a CR-V. He went over the vehicle with us in detail and followed up with phone calls to make sure our experience was a positive one. We're very satisfied with our purchase.

ntitterington

15 de ene. de 2015

I had a wonderful experience with Baierl Honda. Art made sure I was completely educated on all my options before I made my final decision. He was such a great help when it came to answering any of my questions. This was my first car purchase, and I couldnt be more satisfied! The Honda Civic was a great choice, and I have been absolutely thrilled with it! Thanks for everything Art!

Tomma123

11 de ene. de 2015

This is the second pilot I have purchased. The first Pilot Baierl service kept on the road for 10 years. Thanks MIke in service and Dave the mechanic. Andy Head sold me my new 2015 Pilot. He took exceptional care to make sure I new how to operate all the new bells and whistles. Andy made the buying experience a positive one. Thanks Andy for all your help and consideration. You guys are #1 in my book!.

Ron

8 de ene. de 2015

I purchased a 2015 Honda CR-V from salesperson Jamie Lawing at this dealership. My experience was outstanding. He was courteous, professional, and interested in having my business. He took much time with me explaining all the features of the vehicle, answering any questions, and was willing to negotiate what I thought was a very competitive purchase price. Upon delivery, he came in on his day off to be there and explain all the features of the vehicle to me in detail. I would buy another vehicle from him again.

jake911

7 de ene. de 2015

This is the 5th vehicle I have bought from Dan in my life...Always a professional....kind and considerate...Found me a car when I was in a real tight time frame...This IS your number one salesman in my opinion...I will recommend him and your dealership to all my friends

Valorie1930

4 de ene. de 2015

10 stars George is a knowledgeable honest no pressure salesman have and will do buss there again fast and GREAT place to have you car worked on also clean fast reliable.

Alex M.

4 de ene. de 2015

This was my first time buying a car and it was an overall positive experience. I didn't feel pressured to make a decision and everybody was very patient with me throughout the process.

amm199

3 de ene. de 2015

This was my first time buying a car and it was an overall positive experience. I didn't feel pressured to make a decision and everybody was very patient with me throughout the process.

masuccimj

2 de ene. de 2015

I brought my whole family out to Baierl unsure as to how things would go. I was looking for a CPO minivan. I could not have had a better experience. I got exactly what I wanted at a great price. Dave got me a deal that my whole family was comfortable with. In no time at all, we were heading home in our new van! Dave made this car buying experience a great one. I would recommend this dealership and Dave to friends and family. Looking forward to doing business for many years to come. Thank you! Mike

Ed & Kathy Rak "Honda Happy"

1 de ene. de 2015

Car buying used to be an ordeal, but no more. The internet has made the whole process much less painful. As a recent Honda purchaser, our dealings with a Super Salesman - Nate Hout, was a very positive experience. Nate was well-versed in every aspect related to the Company's fleet of vehicles, and his knowledge translated to us as his genuine loyalty to Baierl Honda. We will definitely deal here again, and Nate Hout will be our go-to Salesman of choice!! Ed & Kathy Rak

ENR

31 de dic. de 2014

As a consumer seeking for the best car with the best features at the best price, I was very satsfied with my overall experience. I was helped by James Eisengart, who is a lease consultant for Honda, was not only helpful but extremely informative. I highly recommend anyone looking to lease a car to go through Honda. Not only do they treat you wonderfully, but offer great deals for a low price!

ksbolyard

31 de dic. de 2014

This is my 3rd Honda Accord that I leased from Baierl and Ken Dash was my sales rep each time. Five stars all around! I am huge Honda Accord fan as it is by far the safest vehicle I feel in its price range and I like the way it handles (easier to turn, park etc than the Fusion and Camry) I leased the EX-L Alabaster Silver - with navigation. Love it! Beautiful color. This 2015 Accord rides nice and smooth with the 4 cylinder engine. I now have a completely different vehicle from my last Accord! My 2012 Accord was very "basic" and was great to drive - I especially liked the brake assist... With my new Accord I have so much more with the navigation, bluetooth, backup assist - rear view in color camera, extended driver side mirror, keyless entry....plus my new favorite - lane watch!! Ken was great in helping me lease this car that I could afford. His superior knowledge and quick and very efficient service brought me back to the dealership! Yep, for the 3rd time! He is excellent in sales and I so appreciate his efforts in how quickly (Out the Door!)I was able to get this car. Repeat customer definitely...Thank You Ken!

allenny

15 de dic. de 2014

I guess a lot of Honda product is having problems with the paint, they have a hidden warranty they dont tell you about. Then when you come in to get it fixed they dont want to do the work. The service manager does not return calls. I am tryong to call there districk manager I hope it helps. They dont seem to care about the customer.

rogergoldleader

12 de dic. de 2014

Far and away the best car buying experience I've ever had - new or used. I was looking for a good used car for my daughter to purchase, and Baierl had a number of cars that were excellent deals. The 2007 Accord we settled on had low miles and was presented in pristine condition. The price was very good. Dave DeVoss was friendly, helpful, no pressure, and a pleasure to deal with. I will be back the next time I'm in the market for a car.

Lazzaro929

6 de dic. de 2014

I spoke with Dan about wanting to trade in my car for a Pilot but needed to stay under a certain number. He found me a car that met my requirements and was affordable. He was friendly and made the car buying experience as easy as it could possibly be! Bariel Honda has earned this customer for life!

dkalbfleisch

3 de dic. de 2014

Went on the Saturday after Thanksgiving and could tell the dealership was very busy. In spite of that, every person apologized for not getting to me right away. Randy was the first to finish with his customer and then found out what I was looking for and my price range. Very low key and no pressure, which I appreciated. I had never bought a Honda before, but was very happy with the way the vehicle handled. Was even more pleased when we went back in and looked at the figures and realized that I could afford a newer model. Went for a second test drive and ended up with a cute little red car! (Also appreciated the fact that Randy took the time to explain how everything worked inside.) This was the most pleasant experience I've ever had buying a car. Thanks for your help, Randy!

Tony F.

29 de nov. de 2014

Wanted to purchase a new car so I went to Baierl Honda. What a mistake. Took almost 30 minutes for the sales guy to find a car in their lot for me to test drive. Gave me less than 1/2 the value of my trade in that other dealers were willing to give. Spent more than 2 hours there. Entire process was slow. Every time the sales guy had to check with his manager was at least 20 minutes before he came back. Have been to Baierl several times now and every time is a bad experience. No new models that I wanted in the lot, not willing to give a good price, no sense of "we really want to sell you a car". Baierl has other dealerships next door, Chevy, Cadillac and they are the same. Nobody greets you as soon as you walk in and tries to help. I have a Chevy and have had it serviced several times over the years as Baierl is the only Chevy dealership close to me and the service is slow and expensive. Went to Wright Nissan down the street. Now that is a dealership that wants to sell you a car! Came down immediately in price, offered me a fair price for my car and when I said that I was still considering another dealership (Infiniti) they came back to me with a better offer. Baierl let me walk out the door without a better offer then called me back several days later to see if I was still interested. Are you kidding? You treat me like you don't care if I buy a car or not, waste my time then you want to see if I'm still interested? Nope, not impressed with Baierl and will not ever go there again.

Barry_K

4 de nov. de 2014

Salesman was very informative and congenial.After purchasing the car I noticed a couple of blemishes that I had not seen when it was on the lot, but the salesman worked with the sales manager to get these corrected. Very pleasant experience.

oilleaksmissingbolt

1 de nov. de 2014

I live in MD and I bought my 2011 Honda Odyssey in June 2014 in PA. When I got it home I smelled oil burning, I called the selling dealer and they took paid for a local Hondadealer to fix it. I thought it was just a minor issue..actually in isolation it was...the valve cover gasket was leaking. It was fixed and we went on our merry way fast forward to October 2014.My family and I are on a road trip to North Carolina when the van stalls out in a parking lot. It starts back up some minutes later and no more problems, we head back to MD. Two weeks later we're back in North Carolina and the van stalls out again at our hotel. We unload our luggage come back outside and the van fires right up. We drive to go get something to eat and at the stop light the van stalls out in traffic. We get it started again and drive it straight to the local Honda dealer. After four hours of diagnostics (starter, fuel pressure, alternator, and battery ok) the dealer finds the problem. The coolant bypass plate at the front of the motor has a missing bolt and the coolant is dripping out of it and landing on the RPM sensor. When that sensor gets wet it shorts out and cuts off the van. Because we were traveling I told the dealer just put the missing bolt in and get the sensor right and we will be on our way. Certainly the dealer at that forgot the bolt Baierl Honda of Wexford would fix it, right? Wrong. Baierl Honda redid the rings on our van for a recall. Not only did the local NC dealer find that there was a missing bolt in the coolant bypass; but they also found that our spark plug tubes and coils in Bank 2 were filled with oil. We had another valve cover gasket leaking! Oh and there were still misfire codes in the computer even though Baierl got paid for completing the rering work for the recall.We get back to Maryland and have our local dealer diagnose the problems and fix them after Baierl refuses to cover any of the expense. Baierl did the rering, and after putting the engine back together we have oil leaks on both valve cover gaskets, ruined coils, coolant leak due to a missing bolt in the coolant cover and the service manager at Baierl, Amil Krueger says "it appears that the vehicle was driven roughly 10,000 miles since the last repair. Because of the nature of the repair, if there was anything wrong or incorrect from that repair, an issue would have been present long before now............contact the previous owner if purchased privately and see if they are willing to help." When I asked Mr. Krueger to confirm that the reason he wasn't helping me with this (missing bolt) was because I had driven 10,000 miles and didn't have any complaints his response, "Yes sir, thats exactly what Im saying. Again, if you purchased this privately, then contact the previous owner."What has left me so unsettled about all of this is that if Baierl Honda did such a sloppy job putting the motor back together that I have all of these issues externally what is going on internally with the rings and all the major components inside the motor? What did they forget in there?I would like for Baierl to cover my motor for internal and external workmanship for anything else that fails and to reimburse me for all the costs that I spent fixing their mistakes ($440 NC and $820 MD). I only bought a Honda because I thought they lasted forever. I bought this one in June and it's been in the shop four times in four months!!!!!To other readers watch for their response and you be the judge of whether you want to put your hard earned dollars and future in a partnership with this dealer and by extension Honda.

frankc0429

22 de oct. de 2014

Salesman was an quiet man that knew his product very well. Knew my tradein and the vehicle I bought. Very well informed. Finance guy was hard sell and not nice.

meb

14 de oct. de 2014

I went to Baierl Honda to test drive an Accord and a Civic as part of my search for a new car. Jim Gregorakis helped me right away, and did a fantastic job explaining the features of each vehicle. He was pleasant to work with, and I had the sense that he truly wanted to get me into the right car for me. He was wonderful to speak to about financing, options, and pricing, and I was very comfortable with the entire process. Although I ultimately did not buy a Honda, I found myself wishing that I could have gotten my car from Jim and from Baierl Honda. Jim checked in twice after our first test drive, without being pushy or annoying. If I had ultimately gotten a Honda, I would have bought it from Jim without a doubt! I would recommend him to anyone.

LadyLisa16

8 de oct. de 2014

I would not recommend this dealership to anybody. You walk in the front door your not even greeted by the women sitting there . My sales man had no personality what so ever. I had to have my vehicle serviced (which interior protection should be done before I drove off) left 3 messages didn't receive a call back.They gave me a loaner the smelled like a ash tray with a sign thAt said a non smoking car WELLL I beg to differ .Still haven't received my check from my trade in sent that to the wrong address that we corrected 3 times while at the dealer . Not one apology . I felt they treated me as though they Thought they were above me maybe cause I'm a lady or maybe my husband is black who by the way works very hard ... harder than them .But unfortunately I'm very educated and know a lot about negotiating deAls I know right from wrong! But I do love my new 2014 Crv-ex !!!!

kcloonan

30 de sep. de 2014

Everyone was friendly and helpful. I had the pleasure of working with Dan Brannigan, who was eager to please and helped work out a deal for me. Thanks for a pleasant experience.

Terry Feath

16 de sep. de 2014

After dealing with other large dealerships in the area Baierl seemed to be very honest and accommodating. Dan Brannigan was anxious to please and had the same sense of humor as myself which made the experience pleasurable . Aaron, the Business Manager was most extremely helpful in working with us on the financials. I would recommend Baierl Honda to my family and friends.

PghPatty

10 de sep. de 2014

I drove more than 25 miles one way from my home in Baldwin Boro to the Wexford Baierl Honda dealership several times because of Jim Gregorakis! i did stop at other Honda dealers close to home; however, I kept returning to Jim before ultimately acquiring my new Accord. Jim was professionally friendly and made several no pressure phone calls in between my visits as I sorted through my wants and needs during the decision-making process. Jim insisted I call him with any questions when it was convenient for me and provided his cell phone too. He even called me on his day off to say my car was ready for pick up! I can be extremely picky and difficult to deal with; however, Jim was unwavering and worked at my pace easily answering all of my questions. I really appreciate how he exhibited impeccable style and grace, confirming that the staff at the dealership would be available on my short notice request to pick up my vehicle and the process was seamless. Overall, my experience was great and I received extraordinary service! Thanks Jim.

Linda Hasenkopf

2 de sep. de 2014

Nate was wonderful. He is friendly, honest, a wealth of knowledge & fair. We have dealt with Nate for our last 3 cars. We will continue to go Baierl Hona & work with Nate.

Bob-Deb

27 de ago. de 2014

Dan Brannigan took the time to understand what we wanted and what we were able to do, and then showed us the car we wanted and a way to drive it home. No pressure, very comfortable and professional. Baierl has long been a top Dealership and continues to be a great place to buy or lease a car. I highly recommend them. Tell em Bob sent ya...they'll take care of you

danimrdj

23 de ago. de 2014

My experience with Baierl Honda was great. My salesman was very friendly and very helpful. I never felt pressured and was blown away by how helpful he was. I love my new Honda and would definitely buy another vehicle at this dealership.

Meghan Clark

12 de ago. de 2014

Dan Brannigan made our experience easy and hassle free. After shopping around to over five different Honda dealerships I called Dan on the phone and reviewed the same information that I had already repeated, like a broken record, to all the other dealerships. Dan was different. Dan listened instead of speaking. Dan responded to my specific needs instead of suiting his own. Dan understood that negotiating is a delicate process that has to be a win-win for both sides. The upfront and honest approach to the purchase of our Certified Pre-owned 2012 Pilot Ex-L will make us a repeat customer for sure. I should also mention that trying to balance to full time jobs and a two year old, mixed with the long drive from the South Hills could have been a logistical nightmare. Dan had everything set up and prepared for us the day we came to pick up the vehicle. The purchase process was seamless and efficient and the attention to detail was not overlooked! Thanks Dan, The Clark Family.P.S. I guess we should throw in a thank you to C.P. as well ;)

stephen.skalski

23 de jul. de 2014

Thanks to C.P. and Jim Eisengart for calling the Naples Florida and setting the stage for my wife and I to purchase our first Honda. Seref our salesman there was outstanding.

susieharriet

8 de jul. de 2014

I was fortunate enough to have contacted Baierl Honda in a search for a Honda Civic for my daughter and heard back from Lindsay. I can't express how caring and responsive and helpful she was. Lindsay helped me put a great deal together and made ths process very simple and unstressful, which I really appreciated. In addition, I was going through a hard time with my dog being ill and the compassion and interest she showed me in that regard was also really thoughtful. I would work with Lindsay again in a second and recommend her to everyone!!

bagleyeyevet

6 de jul. de 2014

Dan Brannigan made my test drive / certified used car purchase a positive experience. Dan helped me with comparing the couple of different models of the CRVs that we test drove. He was friendly, informative, and concise. Dan (a former CYO basketball coach) even showed my son a few basketball basketball rebounding techniques while we waited to handle the financial matters. Great job Baierl Honda.Larry and Linda Bagley

georgelizardo

30 de jun. de 2014

Dan Brannigan, my sales consultant, was amiable, considerate, patient, and informative. He took the time to present me with all of my options, and even helped me to identify and weigh the pros and the cons of each. Business manager, Aaron Catania, as well, clearly, and with a great deal of personal wisdom patiently explained the financial side of things both in the immediate future and over the course of my agreement with Honda. Lastly, Chuck Massart, the Sales Manager, is everything you want in an administrator; knowledgeable, understanding, cooperative, and above all honest. I am very happy with my experience at Honda.

petsrfun

11 de jun. de 2014

We have bought several vehicles from this dealership. Most often all we have to do is let Mr Chuck Simmons know what we are looking for and he will call us with a great find. We had this experience again looking for a Honda Ridgeline. The service from Nathan Hout and Aaron Catania was very professional as well as friendly and helpful to us. We would and have highly recommended this dealership many times fo family and friends who have also bought cars with Baierl in Wexford. Thank you for such well trained and efficient service from these men! Ken and Linda Kemp.

Ken

5 de jun. de 2014

I brought my car in because there was a leak (among a couple other minor things) in one of the tires. It would lose 10 PSI in about 3-4 days, so I would have to fill it twice a week. I noticed there was no mention of the tire on the invoice, so I asked about it. They said "Oh, we fixed it for free; the tire just needed to be re-mounted, but there is nothing wrong with it." 3 days later, the pressure is low again. When we brought it back in they now say the sidewall was damaged, and I'll need a new tire. They also recommended I get two tires so the one opposite will match for handling/performance reasons. They told me both tires had 5/32 inches or 60% of their usable life/tread remaining. The bill came to about $650. Three days later, the pressure is low again. I tried to call the service manager four times, but could only get voicemail, where I left a message asking for a return call, but never got a return call. Finally, We just brought the car in. This time, they figured out it was just the valve stem leaking all along, but had already discarded my old tires so they wouldn't compensate me, even partially for their blunder that cost me $650. Even if their claim that the sidewall was damaged was true, which I have no reason to believe, especially since they never saw it the first time I took it in, the fact is I asked them to remedy the leak, and the leak was coming from the valve stem, not the sidewall. They did eventually repair the leaking valve, which stopped the leak, but should have been about a $40 repair. Ok, so obviously anyone can make a mistake, but when an automobile dealership service department, who already gets paid top dollar to know what they are doing makes a mistake that costs their customer $650, they should make some attempt to make things right. Instead, I was treated rudely and unfairly.

jab833

3 de jun. de 2014

Because of Kevin's immerse knowledge and great personality; I now personally trust him, without any doubt, that my vehicle will be taken care of. I can trust Kevin to make sure everything in my vehicle is still doing well and would recommend him to everyone. Great communication skills and use of knowledge to help myself understand the "how's" and the "why's?". 2005 Honda Accord 152000 miles. Running Great!

kringer

1 de jun. de 2014

Our salesman Rich Stokoski was wonderful. The showroom was very classy and the sales waiting area impressive. It was overall very good experience. Rich explained everything in detail without rushing us and was very informative. I would totally recommend this dealer & salesperson.

TanAnn

18 de may. de 2014

We stopped in Baierl to look at Honda Civics and were greeted by Dan. He was very straightforward with us about prices and showed us to an appropriate car for my daughter's first car. We appreciated his laid back manner. We returned the next week prepared to buy and we did. I felt comfortable enough dealing with Dan that I told my husband he did not need to come.Everything went smoothly and I would deal here again and I will recommend you to others.Thank you very much for a pleasant buying experience!Tanis Fox

jehrenfeld1

15 de may. de 2014

We were treated very well by George Tanner who sold us our new car. We owned Saturns for twenty one years, the one we traded in was from 2005. We got an excellent trade in and a wonderful price and great financing. Rocco the financial person was also very friendly and respectful. We loved our Saturns and hope to love our new Honda. We would recommend this dealership to anyone.

Pilot

14 de may. de 2014

Service staff must be the rudest people I have ever had to do business with. We bought a new 2013 Honda Pilot Touring from them and the next day it had problems and the service department could not have cared less. I now drive over an hour to the next Honda dealership to get anything done to the car because I will NEVER go back there!

jasonk28

13 de may. de 2014

Lindsay and Nate at Baierl Honda were Amazing to work with. I have never experienced such an outstanding experience from a car dealership. They both were very professional, promt, and worked very diligently to get me what I wanted at the payment I wanted. The process was very comfortable, I never felt pressured, I never felt rushed and it did not take a long time. The dealership was very clean and neat and all other staff I encountered were professional and friendly. My positive experience at Baierl exceeded my expectations way beyond past experiences at other car dealerships. I recommend anyone looking for a vehicle to go to a Baierl Dealership. I would be willing to bet that all their dealerships practice this same level of professionalism, expertise and dedication I experienced at Baierl Honda.Jason K

gerrymary

13 de may. de 2014

George was great. Very knowledge. He listened to my questions and concerns and put no pressure on me to buy. Came away happy!Will definitely recommend this dealership and George to my family and friends.

MTHUSX

12 de may. de 2014

This was the best car buying experience I've ever had. Dealerships exist to make money and I realize that, but everyone made me feel as though making me happy was more important. They guided me to a car that better fit my lifestyle for less money than the car I went in to buy. It was more important that they put me in the right car at a fair price and selling me something that was more expensive that I didn't really need. That's pretty uncommon.

candrealang

11 de may. de 2014

Great service from a great staff! I appreciated the time and effort Randy and the staff made to purchase a used vehicle. I would highly recommend Baierl Honda to others. Thank you!

stevetidd

7 de may. de 2014

We had a Great experience buying a 2008 CR-V! Not the usual painful used-car dealer. We'll shop here again! We got a very nice used car that looks and drives like new. It was always serviced by this dealer and I trust the overall condition of the car.

kenferko

4 de may. de 2014

I brought my Honda Odyssey in because there was a leak (among a couple other minor things) in one of the tires. It would lose 10 PSI in about 3-4 days, so I would have to fill it twice a week. I noticed there was no mention of the tire on the invoice. I asked about the tire, and Kevin said "Oh, we fixed it for free; the tire just needed to be re-mounted. Well, 3 days later, the tire pressure monitor lights up again. We bring it back again, and this time they said there was a nail in the tread, and the sidewall was damaged, and I'll need a new tire. But, since the tire only had 60 percent of the tread remaining, he recommended I get two tires so the one opposite will match for handling/performance reasons. These are not cheap tires, but I gotta do what I gotta do, right? The bill came to about $650. Three days later the monitor signals low pressure once again (losing 10 psi just like before). I'm betting at this point, the problem was simply a leaking valve stem, since that's about the only thing left it could be. That would have been maybe a $25 fix. I tried to call the service manager four times in a row, since the receptionist kept routing me to a message that asked me to enter the extension number of the person I am trying to reach. Finally she routed me correctly to his voicemail. That was almost a week ago, and I have yet to get a return call.

mghundle

2 de may. de 2014

Dan is a personable man who made our used car purchase an enjoyable experience. He is knowledgable and patient and makes you feel comfortable. He actively took an interest in our family and we shared a number of good stories. Thanks Dan!

EML0806

2 de may. de 2014

Dan Brannigan and the team that helped us purchase our car were amazing! Thank you for making our car buying experience quick and easy! I have purchased several vehicles and this car buying experience was certainly the BEST!

fraziera2

29 de abr. de 2014

Wow! What a great experience I had with purchasing a Honda from Dan Brannigan. I had never purchased a used car from a dealership; I was skeptical at best as I followed my friends' advice to look into the used car market. I walked into the Honda Dealership and Dan's demeanor was simply, "how can I help you?" Dan was serious: he wanted to help me. He checked inventory; we talked price range; and he found me a car. I am 56 years old and have purchased a few cars in my lifetime. However, this is the first car purchase I have ever made when I did not feel "buyer's remorse." Dan simply presented the options and had a keen sense of fitting me into a car that would work for me. Also of great importance, Dan is a gentleman in the true sense of the word: he is honest and polite and respectful.

brandialissa

28 de abr. de 2014

Leasing my new Accord through this dealer was the easiest shopping experience I've had, possibly ever. Beginning with the phone call I made to the dealership the week before; C.P., the sales person I spoke with, gave me more information over the phone than I have ever been given. Most other dealers say that they can help you and to come on in and it ends there. Sometimes a few simple questions can be more easily handled over the phone. When I arrived at the dealership, Art, the sales person that was recommended to me, had my information on hand and a car in mind. They were able to get that car in the price that I wanted without me feeling pushed around.The whole process was so quick and painless that I don't even feel like I bought a new car today, more like the car just showed up in my driveway. I would recommend anyone to this dealership.

danskender

27 de abr. de 2014

Nathan was very helpful. He kept in touch with my wife and I throughout the lease process. We will be sure to return to Nathan with all of our leasing needs.

Robert Canei

26 de abr. de 2014

I would like to thank David DeVoss for being an excellent sales consultant and making my first experience of buying a car at Baierl truly enjoyable. Thanks Dave for putting me in the car I wanted at the price I was looking for. I would like to thank everyone I dealt with for being real professionals. I look forward to dealing with Dave and Baierl again in the future!!

Jocelyne

18 de abr. de 2014

I traded in my CRV for a Civic for downsizing purposes. Prompt friendly professional service from the fantastic salesman Dave Devos! Same quality during the financial process and signatures. Loved my CRV and loving my Civic! Thank you Dave, Thank you Honda!!

Starbuck47

15 de abr. de 2014

I had not purchased a vehicle from Baierl Honda in ten years. I came back because of the professionalism and courtesy George Tanner showed my significant other when she purchased a 2013 Honda Civic EX-L last year. Last week I contacted George to set up an appointment for late afternoon, April 5. When I told him that the 2014 Civic I was interested in was in his inventory, he informed me that he had just sold it but that a dealer trade could get me the same vehicle relatively easily. When we arrived at Baierl's to see George, he was with another client, but he told us that a dealer trade had arrived on their back lot and it was probably what I wanted. He was right. Without any pressure, we looked at the vehicle and its specifications. When we met George back in the showroom, he made us comfortable in the customer lounge since I had my 12 week old puppy with me. He presented me an original work-up on the new car and my trade. It took only a couple of rounds of negotiation to arrive at a fair price in about a half hour.George and his professional, no pressure approach made me feel valued as a customer and I feel made a deal easier to reach. I picked up my new Civic EX-L sedan on April 7. What added to the experience was the 0.9% Honda financing special being offered. In 30 years, no one had beat my credit union on auto financing until now. I strongly recommend Baierl Honda based on my recent experience.

leyhacrawford

14 de abr. de 2014

I haven't bought a car in 11 years and was kind of scared buying a new car, however buying a car at Baierl was a piece of cake. Everyone that I worked with were friendly, professional and went above and beyond to get me into the car I wanted. I would definately recommend buying a car at Baierl. The process was seamless and I couldn't be happier in my new (used but new to me) Accord.

LCarpenter2

9 de abr. de 2014

My experience purchasing a certified pre-owned Honda Civic Hybrid (my first!) from the dealership was excellent. Dave DeVoss was courteous, informative, and listened well when I explained that fuel economy was a priority. Although the car I found on the Internet had sold already (surprise), Dave located a vehicle that was very similar and had just arrived. There was no pressure...I was just so happy that I found a car I wanted to buy to replace my 14 year old well-loved Acura. When I arrived to pick up the car, it was more than ready with new tires, paint, and clean seats. I am looking forward to continued excellent service to take care of my new car and am glad I chose Baierl.

JohnnyMeh

29 de mar. de 2014

15 years ago I bought my first Civic. This car is like an old friend and has become a huge part of my life. I have lived and worked out of that car for more than a decade and was very very reluctant to let her go. 280,000 miles later I drove that Civic into Baierl Honda and upgraded to a 2012 model. I could not be more pleased. My new Civic feels like home. I found Baierl online and filled out some preliminary financing paperwork, I knew I would be getting another Civic, the rode block was how much of a headache it was going to be to get it done. I worried about this until I started working with Dave Devoss. Dave was great! When I got lost on the way to the dealership he guided me in over the phone like a personalized GPS. He was waiting outside to greet me when I arrived. Dave and the team did the paperwork very quickly and painlessly. They got me a great interest rate and terms, we signed the adoption paperwork and in less than 2 hours I was on my way home with my Honda Certified Civic! I put off buying a new car for several years because I absolutely hate the process of buying a car. Dave and the team at Baierl made me feel at home talked me through the process from start to finish. I never felt hustled, rushed, or pressured. They simply offered me a great car at a great price and made the experience a pleasure. Dave took the time to show me the great new features and options on my new car and how to use them. This was very important to me as the user interface for cars has changed a lot since 1995. I could not be any more happy with the service I received from Dave and the team at Baierl. I will be buying my next Honda here in approximately 250,000 miles! Sooner if I can talk the wife into trading in her Chevy.

ddoca6

26 de mar. de 2014

Mike was very kind and patient throughout the whole buying experience of the 2005 Toyota Corolla that our daughter bought on March 22, 2014. He was very easy to work with and gave us exceptional customer service and fair pricing! Our daughter LOVES her car! I would recommend him to anybody buying a car.

ebenezer.deepak

24 de mar. de 2014

Dan Branningan was the First person whom I met and every since the start until the vehicle delivery "HE WAS THE BEST!!". We felt more like a family and details about the vehicle was shared accurately and with the best of his knowledge.We really cherish the moment that we experienced last weekend in picking the Honda CR V and truly this is the best deal every. I will certainly recommend Baierl Honda to my friends and family.I also want to acknowledge Todd, Chuck and Aaron who helped us with the final deal, fantastic team!!Warm Regards,Ebey (Ebenezer D Peter)

bbdou

22 de mar. de 2014

Very bad experience! Very rude sales staff and sale manager! Highly not recommended!I contacted the dealership for a quote on one of their 2014 Honda Pilot AWD XLE model. They sent me a quote and today (3/22/2014) I went to there for a test drive and see whether could get a deal.I went to this dealership this afternoon with my wife. When we got there and entered the showroom, no one comes to talk to us. We walked around and looked the cars we are interested (the Pilot and the Odyssey). After about 20 minutes, finally there was one agent talked to us and asked whether we need any help. I told him that I had contacted one agent (name Arthur Morgan) and want to test drive the Pilot and Odyssey we are interested. The internet sales manager Lindsay Baierl (she is actually the only one nice person we talked to today) then lead us to Morgan who was at the used car sale building.We waited about more than 10 minutes and finally he spoke to us. The conversation was about 20 minutes. He did not introduce the car to us but kept asking us for the money we want to pay. He told us he was very busy (three customers in line) so he would like to ask how much we would like to pay the car. We told him a number and he said he will work on it and then he asked us to go outside to look the car with the color we like (it is cold and windy outside). After another 40, 50 minutes waiting, he introduced us to the sales manager Jeff Nock and told us they can not sell us the price we would like. I could understand that but the really bad thing is that they refused us to test drive the car. We told them we could not work on the final price before we test the car but they were rude and I and my wife just walked away. Mr Morgan followed us out and I told him he really wasted us a lot of time since he told us no matter what, we would be able to test drive the car. He was rude to me and said that I wasted his time as well. He only spend about 20 minutes with us but we waited him more than 1 hour. This is the first time that a dealer refusing us to test drive a car! I am really disappointed with their customer service and definitely will not recommend the dealer to anyone else!!!

Hongwu

22 de mar. de 2014

Very bad experience! Very rude sales staff and sale manager! Highly not recommended! I contacted the dealership for a quote on one of their 2014 Honda Pilot AWD XLE model. They sent me a quote and today (3/22/2014) I went to there for a test drive and see whether could get a deal. I went to this dealership this afternoon with my wife. When we got there and entered the showroom, no one comes to talk to us. We walked around and looked the cars we are interested (the Pilot and the Odyssey). After about 20 minutes, finally there was one agent talked to us and asked whether we need any help. I told him that I had contacted one agent (name Arthur Morgan) and want to test drive the Pilot and Odyssey we are interested. The internet sales manager Lindsay Baierl (she is actually the only one nice person we talked to today) then lead us to Morgan who was at the used car sale building. We waited about more than 10 minutes and finally he spoke to us. The conversation was about 20 minutes. He did not introduce the car to us but kept asking us for the money we want to pay. He told us he was very busy (three customers in line) so he would like to ask how much we would like to pay the car. We told him a number and he said he will work on it and then he asked us to go outside to look the car with the color we like (it is cold and windy outside). After another 40, 50 minutes waiting, he introduced us to the sales manager Jeff Nock and told us they can not sell us the price we would like. I could understand that but the really bad thing is that they refused us to test drive the car. We told them we could not work on the final price before we test the car but they were rude and I and my wife just walked away. Mr Morgan followed us out and I told him he really wasted us a lot of time since he told us no matter what, we would be able to test drive the car. He was rude to me and said that I wasted his time as well. He only spend about 20 minutes with us but we waited him more than 1 hour. This is the first time that a dealer refusing us to test drive a car! I am really disappointed with their customer service and definitely will not recommend the dealer to anyone else!!!

nouser

21 de mar. de 2014

Baierl Honda employees do not care about customers who need a ride. They are telling you to weight and weight. Finally, after asking for my car, they looked for a driver and provide me a ride. I had to wait 40 minutes for a ride. This is unacceptable, for this reason I wont go there anytime soon. There are plenty of options in Cranberry.

RoLB

21 de mar. de 2014

Salesman was busy at appointment time and after several minutes wait, another sales person contacted the salesman we were to see. We didn't feel too good about having to wait for 15+ minutes. Not a good first impression. All went smoothlyafter that. Salesman fairly knowledgeable about car we were considering, most of our questions were answered about vehicle. Test drive and negotiations went well. We were well satisfied with our experience after the initial faux pas.

healthcare worker

7 de mar. de 2014

Never will I buy a car from Baierl. I bought a used vehicle which doesn't work and they don 't know why. Numerous trips to the service dept and endless phone calls. Now they don't return my phone calls.

Behr

6 de mar. de 2014

I'd been looking at the website for quite some time and said to my wife that if a white, Accord EX-L gets listed, we have to at least take a test drive. I only work 1/2 mile from the dealership so convenience is a big issue for maintenance of the vehicle. Although we dealt mostly with Nate, everyone that we talked to was professional. The car had only been listed for a week, and we scheduled the test drive for the same day that I called. Although it's a 2011, the car looked shiny new when we arrived. We actually drove the car home that night. I feel the price was a fair price; both for the new purchase as well as the trade in. Our trade in was a 2001 Accord EX-L that we purchased from Baierl Honda back in 2003. (Other than maintenance, no issues with 115,000 miles). I would highly recommend the dealership and will go back for our next Honda purchase.

Tinakaufman

28 de feb. de 2014

Jim has helped us with our cars for the last several years. He has always been friendly, kind, and has made our experience terrific. Jim has made our experience with Honda worth our time and money. He shows that he values us as customers and offers us everything we need. Our cars leasing experiences have always been superb!We have alos dealt with Aaron Catania for our financing and completion of leasing pruchases. Aaron has always followed through with his promises and has made our leasing experience quite easy. Aaron has showed us professionalism and respect.This team has top notch.Tina and Paul Kaufman

baierlhonda

26 de feb. de 2014

Nate was nice to work with. We liked the way he responded to us in a friendly and respectful manner. He did a good job in showing features of vehicles that interested us. He conducted himself in a fair and honest manner. We are quite happy with our association with Nate.

temple001

23 de feb. de 2014

It was an easy buying experience. We like the show room and service dept. Everyone there is very help and professional.We will probably buy there in the future as well as utilize the service department for both of our Honda vehicles.

rebeccauharris

23 de feb. de 2014

I want to thank Baierl Honda for their help in finding me the perfect new/used car. Salesperson Mike Suttor couldn't have been nicer and with his patience I found a great used Honda CRV. But the thanks continue as a week after I brought my car home it was rear-ended one night while parked on my street. So Baierl Autobody shop and Greg Elliott, Assistant Body Shop Manager, became my new best friends. They did a great job, and now I am again driving a beautiful new used car!

Rachaelmzyk

20 de feb. de 2014

Overall we had a very nice experience. This was our first stop and first visit to dealership search for a car purchase. We met with Dan who was very, very helpful, patient, experienced, knowledgeable and most helpful. I truly felt like I could have all confidence in service after a purchase at this dealership. I have already referred two people to visit with Dan. Thank you for making my shopping experience delightful.Rachael Helfjord

jebbhon213

15 de feb. de 2014

This was my first time searching for vehicles online. I chose to get a quote and Nate followed up the very next morning. After a few email exchanges, we agreed on a price and we bought our first Honda. Excellent experience and Nate was very personable. The 4 for price should be expected. Everyone always wants things for less money.

tdkocian

15 de feb. de 2014

First off, I really do not like going out to buy a new to me (used) car, but when my wife and I entered the showroom, we met Dan Brannigan who made us feel very much at ease. He was not pushy, or overbearing, but he was more like an old friend. He showed us the car we were looking for, a 2012 Honda CR-V, and also other CR-Vs, he took us for a test ride on all of them, which was more than we expected. We were very pleased with the way he let us look over the car, talk with each other, and after offering us a great deal that we could not pass up, we decided to purchase the 2012 CR-V. Dans salesmanship was outstanding and we will buy from Dan Brannigan and Baierl Honda again.

happymeal

14 de feb. de 2014

I couldn't have been more pleased with service that I received. The professionalism, friendliness was outstanding. I will recomend this dealership to my family and friends.

Obgcmd

13 de feb. de 2014

We had the best experience with Jamie! He was knowledgeable and took excellent care of us! We will definitely be back to Baierl Honda in the future.

smmurguia

12 de feb. de 2014

I had to acquire a car in short margin of time as another phase to prepare to leave a domestic abuse situation. I was referred to Nate Hout by customers who spoke highly of his Customer Service. Needless to say that they fell short of their praise. He is Customer Service personified, his atentivenes, professionalism, patience, almost instantaneous response to all communications, his attention to detail and expertise cleared all obstacles for me. He managed everything in such a manner that I was able to conduct this purchase practically via internet and phone, just having to waltz in and sign the dotted line and pick up the beautiful AWD CVR HONDA which was far beyond my expectations, too. Normally, dealing with the finance department can be a bit tense, but that doesn't happen at Baierl, and not with Aaron Catania. Aaron and Nate found the best deal that I could get. Aaron helped me feel at ease with my commitment, patiently explained the contract's details and responded to all my questions. I was accompanied by a friend who is loyal to the Honda brand, with another dealership...Well, she was so impressed for the royal treatment I received from Nate and Aaron that she and her husband are considering Baierl as their best choice. Nate and Aaron should be commended for their outstanding work. The good name of Baierl is so well represented in the hands of Nate and Aaron. Sincerely, Sara M. Murguia.

tverdellr77

8 de feb. de 2014

Very helpful. I was in need for a used car faster then I expected and all the staff made sure this happened for me. Very satisfied with vehicle and the service I received. Dave is wonderful.

RA27

6 de feb. de 2014

I went to Baierl Honda only planning to look at a certified used car I saw on the internet. I hadn't expected to purchase that same day, but did, because Dave DeVoss was so courteous, patient, and made everything so easy. I wouldn't hesitate to recommend Baierl or Dave. They make the whole car shopping experience fun and stress-free.

autumnkita

4 de feb. de 2014

My experience at Baierl Honda in Wexford went beyond my expectations. All of the employees were very friendly and helpful. After expressing interest in one specific vehicle, Dan immediately got the keys and ask if I wanted to test drive it. As he rode with me, Dan explained as much as he possibly could about the car and answered all of my questions which was very helpful. Buying a car is a stressful situation, and in no way did any employee at Baierl Honda pressure my father or I into purchasing a car with their dealership (which we ended up deciding to buy a vehicle from them anyways). After Dan printed off the Carfax he saw that there was a factory recall on the vehicle. Without even asking him, Dan offered to get ahold of the place to fix the recall before I picked up the vehicle the next week. In the end, I have nothing bad to say about the service of Dan or his fellow employees. Overall purchasing my new car from Baierl Honda was a smooth, exciting, and stress-free experience! Thank you!

dabielski

4 de feb. de 2014

From start to finish, Dan Brannigan made us feel like we were dealing with someone we'd known for a long time. There was no pressure. Dan answered all our questions and explained the car's features that we were not familiar with even after our purchase was completed. Aaron Catania made the whole finance portion of the sale quick and uncomplicated. We will definitely recommend Baierl Honda to friends and family.

p3040

2 de feb. de 2014

We did our homework prior to selecting the Honda Hybrid as our next car. After researching where we could find the hybrid in a six state area we contacted Nate Hout. He was excellent to work with as we discussed price and process. When we arrived at the dealership both Nate and the car were ready for us. That was a huge relief since we were purchasing in another state. Nate was very helpful and patient with us as he described the benefits of the hybrid. We enjoyed working with Nate and will definitely recommend him to friends and family.

Tarajanc

30 de ene. de 2014

Dan was wonderful! Got us in the car for us right away! Super friendly & not pushy at all! Talked to us like real people! Would go back just to see dan any day! Thank You "Red"!!!

cathypeoples

24 de ene. de 2014

We had such positive experience buying a new car. Jamie was enthusiastic and very knowledgeable. He and Jeff went above and beyond to make sure we had the car and color we were hoping for. Their service offering (first 2 free oil changes, tire rotation, etc) and free lifetime inspections is a great added bonus!

Hondalovr68

21 de ene. de 2014

Tell ya what, I don't normally go the dealership to buy cars. And I don't like salesmen. So, when I walked into the used Honda store I was pleasantly surprised when I wasn't treated like you would think. There was a Sirius radio display jamming some classic tracks , which, obviously everybody in the building was grooving on. I dealt with Nathan and he was fantastic!!! He made the process silky smooth and easy!! The financing guy, Aaron, got me a better rate than I came in with- That's always a good thing. Plus , they both had the Sirius radio in their office, again playing some classic rock, not some stuffy elevator music- nothing good ever happens after hearing that music ..i.e.. dentist/ doctor/ lawyer-hint! hint! ( also helps with those quiet/ awkward moments).( hint/hint)! So, everything went smooth, It was relaxing, Nathan and Aaron really did a great job! Happy Customer! I bought a 2006 Honda Pilot ex-l. Came with a great warranty, and was exactly as Nathan had described it. No surprises!

crvcrvcrv

20 de ene. de 2014

My wife and I would like to thank Dave Davoos, Tim Golden, Arron (finance), Ken Shultz, and all the people that we dealt with when we purchased our 2014 CRV. Our 2013 CRV was in an accident in Oct and was later totaled. From the time it was towed to Baierl to when we picked up our new CRV, my wife and I were very impressed with all involved. A special thanks to Dave for getting us set up with a new car so quick. We told him what we wanted and it was done. This is our fourth car from Baierl and not our last. This is our second from Dave and not our last. Thanks to Tim and Ken for all of the help with our old 2013!!!. And thanks to Arron with the financing. We were really happy with the friendliness, knowledge ,and professionalism of all the above. In fact, from the time at the body shop to picking up our new car, everyone was great!! We are very happy with our car and very happy with Baierl. Again a Special thanks to Dave for helping us. Respectfully Bill and Donna

TimandKaren21

19 de ene. de 2014

My husband I purchased a Used Honda Odyssey in the fall of 2013, primarily for travel. Nate was our salesperson, who was extremely gracious and helpful. My husband and I always take a lot of time to think about big purchases. We really appreciated that Nate provided us with a great deal of information about various options and then was extremely patient as we took a few trips back to Baierl and spent a lot of time in discussion before making a decision. Nate spent a great deal of time with us but never pressured us to make a decision. Again, when it came time to decide on service options, he provided detailed information, had a representative from the business department come and talk to us, and shared his own personal preferences with us. Not only would we come to Baierl again. We would also seek out Nate to help us with our purchase. I think we were very difficult customers, and Nate remained very professional and kind as he served us.

JoeMary21

14 de ene. de 2014

My wife and I were out looking for a used car and we stopped at Baierl. We ended up working with Dave DeVoss and I can't say enough what a pleasure it was. Dave was not aggressive and made us both feel at ease. Dave was very knowledgeable about the Honda Fit we ended up purchasing. We got a great car at a good price. Aaron was also great to work with when we were doing the closing paperwork. Overall this was the best buying experience we have had and I would highly recommend if you are looking for a Honda stop in and see Dave and Aaron.

jayespy1

27 de dic. de 2013

I walked in not really knowing what I wanted to buy. Salesman Dave DeVos was respectful, patient, very knowledgable about his products, and quite likeable. I felt immediately at ease with him and, to be honest, he is the primary reason I bought my car from Baierl. I also got a great car (2010 Accord EX) at a great price.Aaron led me through the paperwork with great ease and patiently answered all my questions.All around fine experience. I won't hesitate to return.

stargazerdan

13 de dic. de 2013

First let me say, I really don"t like going out to buy a car,but when my wife and daughter and I entered the showroom,I was relaxed and the salesperson Dan was great.He was not pushey,nor overbearing,but he was like a friend.He showed us the car we were looking for,took us for test ride and was great. We very very happy with the way he let us look at the car talk to each other,and after talking it over with my famiuly decided to, purchase the 2010 altima. On the day we returned again Dan was very helpful and we were very pleased with our expereince.

annandbill

17 de nov. de 2013

We had a great experience at Honda! Jamie gave us excellent information regarding the CRV and took his time explaining everything to us. He clearly knows his vehicles and did a great job helping us learn the ins and outs of our new car. We truly appreciate the experience we had and would recommend this dealership to family and friends.

plainiac

14 de nov. de 2013

From start to finish, it was a comfortable buying process, Thanks to Dave Devos! He is an extraordinary salesman, whose only concern was not just finding me a vehicle, but finding me "MY Vehicle".He has what I would consider to be the greatest trait of any salesperson. He listened to everything that I was saying and found me all of the options that I was looking for, plus many more, still within my price range.With a lot of hard work, Dave and Aaron got the financing exactly where I needed it to be...easing all of my concerns about buying a vehicle, after 11 years since my last purchase.I will recommend Dave to anyone.Thanks,Frank

Christinaloscar

13 de nov. de 2013

My experience at Baierl Honda was pleasant from my first visit! Everyone was friendly and ready to answer any questions I had. Dave was always available throughout my week of shopping whether it be by email or phone. This purchase was my first brand new car and I was able to get the exact car I wanted! I would definitely recommend shopping here and with Dave DeVoss.

2rateus

28 de oct. de 2013

There was absolutely no surprise about the new car price. The negotiation on the value of my trade was smooth and I was satisfied with the deal I got considering the excellent reviews of the vehicle I purchased. I loved Rich's sales approach. He doesn't give you any BS and is very knowledgeable and easy to deal with. He took plenty of time to explain the car features and set my phone up after the sale. Jeff Nock explained the reasoning behind the trade value and Rocco was great with all the paperwork. I almost wish I needed to buy another car...the process was that straightforward. Thanks Baierl.

TimCasey

14 de oct. de 2013

Chuck did a fabulous job - not at all your typical salesman. He knew when to give information and when to back off - a rare trait. Highly recommended.

mjwalp

13 de oct. de 2013

I was before this visit a former Saturn customer and decided to give the Baierl group of dealerships (since they took over our Saturn maintenance) the chance to sell me my new car. Boy was I not displeased! The sales people and finance people remind me of the best things that Saturn used to convey when they sold cars. No hassle, no pressure, courteous, considerate, you name it! I felt like I was not just another pigeon that could be talked into a car. They let me look and decide and merely told me to let them know if they had any questions. What an experience that I hadn't had since Saturn! This will not be the last Baierl Honda that I own! Very Very pleased with this experience and would recommend them to anyone! Thanks to everyone there!

pcran1

11 de oct. de 2013

At my 75yrs of age, I have never experinced a more honest and personable salesman than Randy. He knew his product very well and explained it's features completly without any pushy sales pitch. I have never seen a cleaner more organized car dealership than Baierl. I would gladly recommend them to any one to enjoy a friendly car shoping experience.

noone45

6 de oct. de 2013

I BOUGHT A USED HONDA CIVIC HYBRID. WHEN LOOKING AT THE CAR, I WAS clearly TOLD THE CAR WAS FULLY INSPECTED PRIOR TO THE SALE. FULLY INSPECTED and solid although it had high mileage on it. this being said I even paid aBOVE MARKET VALUE AND DID NO NEGOTIATION for all the following reasons :1. I PREVIOUSLY OWNED 5 HONDA AND HOD WONDERFUL EXPERIENCE WITH HONDA WITHOU ANY AJOR MECHANICAL ISSUE EVEN HAving put 140, 000 MILES ON TWO OF THEM.2. The Baierl name 3 I WANTED THE PARTICULAR CAR.4. THE CAR WAS A HIBRID, I had a PRIUS at an earlier time.5.T.HE CAR APPEARED SOID AND IT'S APPEARENCE WAS GOOD.6. THE SALESMAN SAID/TOLD ME THAT BARIEL WOULD STAND BEHIND THE CAR FOR SOME REASONABLE PERIOD OF TIME. WITHOUT THAT REASONABLE PERIOD OF TIME BEING DEFINED OR PUT IN WRITING. OF COURSE, THE LATTER BEING SAID, MY BELIEF THAT THE SALESMAN WAS STRAIGHT AND HONEST AND COMBINED WITH EVERYTHING ELSE ABOVE, THE DEAL GOT CLOSED WITH ME PAYING CASH.WITHIN 30 DAYS OF THE SALE, BEING IN THE HOSPITAL A WEEK OF THAT TIME AND NOT DRIVING THE CAR , THE CHECK ENGINE LIGHT CAME ON, I IMMEDIATELY CALLED THE SALESPERSON, AND AS EXPECTED HE TOLD ME TO BRING THE CAR INTO SERVICE TO FIND OUT WHAT THE PROBLEM WAS.. OF COURSE I WAS CONCERNED BUT BELIEVED I WAS COVERED CONSIDERING HOW SHORT OF THE TIME I OWNED IT.SERVICE CAME BACK ANDSAID THE CAR HAD 2 FAILED OXYGEN SENSORS And a new catalytic converter was needed. parts and labor would be at least $2000. AND THEY WOULD BE HAPPY TO DOTHE WORK WITH ME PAYING ALL COSTSI CALLED SALES AND THEY TOLD ME THEY HAD NO RESPONSIBILITY; I SAID THAT WAS NOT REASONABLE WITH A 30 DAY OLD CAR AND THEIR RESPONSE WAS UNACCEPTABLE.AFTER EXTREME PUSHING ON MY SIDE. I WAS OFFERED ONLY 5 PERCENT OF $2000.AGAIN I SAID THAT WAS UNACCEPTABLE ON A 30 DAY OLD CAR. I PUSHED EVEN HARDER INCLUDING GOING TO THE SALESMAN'S BOSS. TOLD HIM WHAT THE SALES MAN SAID ABOUT BAIERL STANDING BEHIND THIER CARS. THEN EVERONE DENIED THIS WAS SAID OR WOULD EVER BE SAID ON A USED CAR SALE. CLASSIC; HE SAID I SAID. HONESTY AND INTEGRITY WENT OUT THE WINDOW TO COVER THEIR BUTTS.EVEN MORE EXTREME PUSHING ON MY SIDE GOT THEIR OFFER UP TO 20 PERCENT OF $2000, I REJECTED IT SAYING THE CAR WAS ONLY 30 DAYS OLD.RELUCTANTLY I OFFERED TO SPLIT THE 4 2000 COST WITH THEM. THEY ESSENTIALLY TOL ME TO TAKE A WALK ANT THE PROBLEM WAS MINE NOT THEIRS.CONTACTED MANY MANY MANY OTHERS WITHIN BAIERL WITHOUT ANY SATISFACTION OR OR WILLINGNESS TO HELP RESOLVE THE MATTER.I PRICED THE PARTS WHICH I COULD BUY RETAIL VIA THE INTERNET FOR ABOUT $350, I WOULD INSTALL THEM IN THIS CASE.THEY CLAIMED I COLD NOT GET THAT PRICE.SINCE I HAVE FILED A FORMAL COMPLAINT WITHH THE BETTER BUSINESS BUREAU.HAVE ALO FILED A FORMAL COMPLAINT WITH THE CONSUMER PROTECTION DEVISION UNDER THE PENNSYLVAINA ATTORNEY'S GENERAL OFFICE. BAIERL HAS BEEN GIVEN MY FORMAL COMPLAINTS FROM BOTH OFFICES. RESOLUTION AND A FORMAL ANSWER FROM BAIERL IS PENDIND AND EXPECTED ANYTIME.I DO NOT INTEND TO STOP THIS MATTER SINCE I WAS CHEATED AND LIED TO. I WILL NEVER TRUST OR DO BUSINESS WITH THIS OR ANY OF THE MANY OTHER CAR AGENCIES OWNED BY BAIERL AND WILL DO MY BEST TO LET OTHERS KNOW OF EVERYTHING I EXPERIENCED. . WITHIN 30 DAYS OF THE SALE SALESMAN DENIES THT HE SAID THIS AS SOON AS MAJOR TROUBLE STARTED ABOUT 30DAYES OF THE SALE OF THE USED CAR

jenfranz

1 de oct. de 2013

From the time I entered the dealership, until the time I left, I felt like my car lease was the most important task of Chuck's day. He took the time to review all aspects and features of the car before I drove off the lot. He even called me to tell me that I left all my cd's in my old car, that he gathered them and had them for me when I could return.Very pleased!!

wallsit

28 de sep. de 2013

After spending the summer searching for a Honda CRV we drove 35 miles south to Wexford Baierl Honda where we met with Jamie Lawing. He did everything possible to help us select the right car. We changed our minds several times on model and color. Jamie would always answer new questions with understanding and a smile. It is so nice to meet and deal with a happy and polite person. He would phone us ASAP with any information we requested and was very helpful explaining the many features of the CRV. This is the second car my family bought from Jamie. I highly recommend Baierl Honda and Jamie Lawing!

december1204

24 de sep. de 2013

Our experience at Baierl Honda was the best car buying experience my husband and I have ever had. We recently purchased a Honda Odyssey and had the pleasure of working with Jeff Nock and Jamie Lawing. They made the process smooth, easy, enjoyable, and very quick. I feel confident in recommending this dealership to others. Their vehicle knowledge, friendliness and ability to accommodate, exceeds all other dealerships we have dealt with in the past. Thank you Baierl Honda!

trube78

21 de sep. de 2013

Recommended transmission service that was not required, not recommended by Honda and potentially a problem for longterm transmission life -- Transmission flush. I questioned the SA and was told I was wrong. Although the Service Manual recommends otherwise.

smt5002

20 de sep. de 2013

Mike was very easy to work with. Took me for a test drive, got my info, but wasn't pushy about anything. When we discussed prices he was very clear about what he was and wasn't willing to do and the reasons for that. His dealership also offered some of the best pricing in the area, so that certainly didn't hurt. When I bought my car the finance manager we were scheduled with had to leave the office on a personal emergency but they had two more on staff so I wasn't left waiting around forever. Overall a pleasant buying experience.

pittsburghpenguins8771

13 de sep. de 2013

I wish I was able to select which employee I worked with. Unfortunately, when I went to visit the dealer, my family and I were left to ourselves in the showroom for no less than 20 minutes. There was a desk at the front door that seemed like a perfect place for a receptionist, but there was nobody there. Further inside, we could see several employees sitting at their desks in their respective offices, with no visible desire to sell any cars to live prospective buyers in their showroom. Only one man came out and told us (insert name that I forget) would be with us shortly. 10 minutes later, we walked out. I would love to meet the manager here and inquire about his/her philosophies regarding customer service. Is it a new trend to ignore your customers and do paperwork instead? Will that result in more sales?

kakimble34

10 de sep. de 2013

Our experience with Baierl Honda and Rich Stokoski was very positive. Rich enabled the process to move quickly and smoothly. The dealership environment was welcoming, clean and family friendly.

thetony999

6 de sep. de 2013

Dave was very helpful in helping me selecting the car (Honda Fit) I was looking for and provided genuine and honest answers when being asked the facts about the car.I enjoyed talking with him and would do business again if such needs arise. Good job Dave!!

triciaj

1 de sep. de 2013

I went toBaierl to look at the new Honda CRV and see what I could get for a trade in. I was so very impressed with the whole experience upon entering the dealership. Mr. Gregorakis made me feel very comfortable and was easy to talk to. He explained everything clearly and proposed a deal I was extremely happy with. Also when I got home I noticed a slight impairment and called him back. He immediately took care of the problem. The service dept was excellent with the repair. I would strongly recommend others to your dealership.

kpizzica

1 de sep. de 2013

I had a great experience at Baierl Honda. Jim and Jerry were very knowledgeable , courteous and friendly. I would lease or buy again at Baierl.

NiceTryBaierl

31 de ago. de 2013

I will try to stay as anonymous as possible here for fear of retribution to my family due to the Baierl auto conglomerate behemoth being on the scope and size of a federal government agency, possibly even more powerful than UPMC the big brother of healthcare. I went in for a simple annual inspection but when they saw my car was just over 10 years old, they started salivating and saw that as a blank check open invitation to inflate the bill and "fabricate" needed work in order to pass inspection....on the tune of nearly $2000. Well, I treat this thing like a little old lady (less than 4000 miles driven per year!) so I read between the lines and opted for a second opinion at another reputable state inspection station prior to consenting to any work. And sure enough, all it needed were NEW WIPER BLADES to pass!! Nice try, Baierl. I now see how you got so big. You prey on conservative customers who wish to avoid the unknown of going to independent shops and feel more comfortable going to the service department of a dealership which sells the same make and model. So, word to the wise and no puns intended but, steer clear of Baierl Honda when it comes to service and inspection, else get taken for a ride!!

daucie

29 de ago. de 2013

Rich was very pleasant to work with ,very knowledgeable and made the experience a good one. I am very happy with my Accord Sport and I would not hesitate to work with Rich again.

martinnaughton10

28 de ago. de 2013

Dan made our car buying experience a real pleasure as he always does. His years and years of experience cannot be taken for granted. Our family has purchased vehicles from him in the past and most certainly will in the future. He was around to sell my father cars and I'm hoping he"ll be there to sell my grandkids cars.

Beware Of Baierl

23 de ago. de 2013

I will try to stay as anonymous as possible here for fear of retribution to my family due to the Baierl auto conglomerate behemoth being on the scope and size of a federal government agency, possibly even more powerful than UPMC the big brother of healthcare. I went in for a simple annual inspection but when they saw my car was just over 10 years old, they started salivating and saw that as a blank check open invitation to inflate the bill and "fabricate" needed work in order to pass inspection....on the tune of nearly $2000. Well, I treat this thing like a little old lady so I read between the lines and opted for a second opinion at another reputable state inspection station prior to consenting to any work. And sure enough, all it needed were NEW WIPER BLADES to pass!! Nice try, Baierl. I now see how you got so big. You prey on conservative customers who wish to avoid the unknown of going to independent shops and feel more comfortable going to the service department of a dealership which sells the same make and model. So, word to the wise and no puns intended but, steer clear of Baierl Honda when it comes to service and inspection, else get taken for a ride!!!

lauriehyd

19 de ago. de 2013

I was recommend to this dealer by one of my friends and I am very pleased with their service.Dan helped me finding the perfect car for me and also for a good price. I love it.I would definitely recommend to my other friends.Thanks a lot.

kscheuble

19 de ago. de 2013

I just leased my 5th Honda on Saturday August 17th from Randy Jerome. He was extremely helpful in helping me find a new car within my budget and for that I am grateful. I absolutely LOVE my new 2013 Civic! Randy took care of all of my paperwork in a timely fashion and made the transaction from one lease to another very easy for me. I would highly recommend Randy Jerome to all of my family and friends.

martadash

19 de ago. de 2013

Ken is extremely professional and makes purchasing a car very easy and offers a great price. Baierl is clean and all the employees look professional and that makes it a great place to shop.

bbaranowski

15 de ago. de 2013

I was greeted from the moment I stepped out of my car with friendly staff who found the right person to help meet my needs. Randy began by asking me what it was I was looking for then finding what would fit those needs. He worked with me to get the most for my trade in and get me the best price and financing possible. He worked with me right up until closing time and even waited for me while I went down the road to test drive a different car to make sure I was making the right decision for myself. His confidence and friendliness made the experience a good one. This purchase is my first time buying a car on my own and it was a pleasant one. Thanks for helping me and for taking good care of my money.

Steelers Fan

15 de ago. de 2013

The dealer contacted me promptly to discuss the car. He took the time to explain his background and the dealership. We had a good conversation and I agreed to visit the dealership. The salesman asked me to hold while he secured the keys so I could take a test drive. He came back on the line and reported that the car was already sold. I hope the dealership tries to keep their web site current more often.

Paulacinti

13 de ago. de 2013

I live nearly an hour away from Baierl Honda, but for me it was well worth the trip. Mike Suttor made my search for a car a very good experience. He was quite knowledgable about the cars that we looked at together and was very patient as I looked them all over and drove some. Mike spent a lot of time with me and never once pressured me or used some of the tactics that I have observed with salesman in the past. I spent several hours at Baierl and because of Mike's wonderful demeanor, I felt like I was car shopping with a friend. Thank you Mike, for making my search for a car a great experience. The next time. I am ready to buy a car, I will come to you first.

Gimme a brake!

13 de ago. de 2013

Let me say first that I am not the type of person who does this everyday, but I am so disappointed by my most recent experience at Baierl that I just had to share. I dropped my car off with a brake problem that this particular model and year of Honda are notorious for having. Baierl "fixed" the same part on my car one year prior. Here I am, one year later having to shell out more money on what should've been fixed properly with the right parts the first time around. Instead of taking accountability, they blamed it on me not having an "intermittent brake service" performed. I did not have this "intermittent brake service" performed because no such service is included in the maintenance schedule or even suggested in the owner's manual. I called another dealer and asked about this "service" and they had no idea what I was talking about. Truth be told, there is no such thing. This was just one of their many convenient excuses to avoid taking ownership of the issue. What's more, I spoke with the service manager who claimed he would "meet me somewhere in the middle" and said he would "do something to help me out", wound up giving me a "whopping" 15% discount. That barely covered the tax. To further share just what a slap in the face this is, for some other brands that Baierl services, they provide coupons online for 20% (yes, 20%) off brake service. What a joke. If he truly wanted to "help me out" he would've suggested I go to another service department that gives a hoot. After buying three vehicles from these people in the past, apparently I made the mistake of thinking they would care about and value my business going forward. They do not. They also do not stand behind the products and services they sell. Do not make the same mistake that I did. You work too hard to have these people waste your time and money. Take your hard earned money somewhere else.

JanHonda1

8 de ago. de 2013

My family is not new to the Baierl dealerships or to Baierl Honda. I visited looking for a new CR-V and had the pleasure of having Jim Eisengart be my sales consultant. I felt very at ease from the first visit for a test-drive to picking up my new CR-V. Jim's knowledge of the equipment and features was excellent and let me feel comfortable in my new CR-V the day I drove it home. The entire process from application to pick-up was outstanding! And I have to add, I picked it up on my birthday and it was waiting in the lot with a big red bow ... doesn't get any better than that! Will definitely keep on referring people to Baierl Honda and be a returning customer myself. Thank you!

dianacox3975

7 de ago. de 2013

Jamie was so friendly to my mom and I. He made my buying experience extremely easy and fun. I will definitely stop here first when looking for another vehicle.

gpkolling

31 de jul. de 2013

Today was my first service experience at Baierl Honda for my 2012 CR-V. My Service Advisor was Shauna Hawkins and she was professional, efficient, and knowledgable. The cost for an annual service was extermely fair. Between Shauna, the service work done and cost, I could not be happier. I highly recommend Baierl Honda Service.

joedestio

27 de jul. de 2013

Happy with the selection at Baierl and service on our other car. (Acura) Salesman Dave DeVos was friendly and thorough and was willing to work with us to get a deal done.

flandersst1

24 de jul. de 2013

Dan was great. He was patient with us as we looked at several different CR-V's and he did a great job getting us a price that we could afford. It was a great experience and we will definitely look at Baierl in our future vehicle needs.Thanks!

diwhite

11 de jul. de 2013

I was mailed a "Trade in/Trade Up" promotion and contacted Baierl regarding my 2009 Honda Civic. Spoke with Jamie. Wasn't sure I would be a candidate for this promotion, so I asked him to crunch some numbers to me regarding the payoff on my current Civic and a new car. The following day, I didn't hear back from him, so I called and left a voice mail. After 5 hours and no reply back, I e-mailed your web site about my displeasure and Sales Manager, CT, contacted me. I told him I was upset that Jamie didn't think enough to contact me back and said that it didn't appear that Baierl was interested in my business, to which CT said "that is not the case at all. I'm heading out to meet my wife for dinner" and I will definitely contact you tomorrow. Tomorrow came and went and never heard back from CT. Nice customer service from a Sales Manager! And this was not my first incident with your dealership. Have had the worst customer service from the Service Department also. You people could learn a lot from a Honda Dealership in Las Vegas, NV that I dealt with for 9 years when I lived there. Off-the charts, best customer service I have ever had. Of course the joke to all this is that I am now completely turned off for Hondas and I went and purchased a brand new 2014 vehicle elsewhere. So your idiot salesman and sales manager lost a sale. Oh yeah, and my Civic that I traded in sold in two days!!!!! Maybe you need to reevaluate your staff. I intend to inform everyone that I know about your horrible dealership and the horrendous customer service you provide. 4.9 rating for Customer Service???? What a joke!!!! Oh yeah, I don't expect you would post MY review on your web site since it only tells how pathetic your dealership is. But hey that's okay. I plan on bashing you on Twitter, Facebook and anywhere else I can bad mouth your horrific organization. Loving my brand new 2014 non-Honda!!!!! LOL

engdew

8 de jul. de 2013

My daughter had purchased a vehicle and recommended Baierl to me. Was greeted upon entering the dealership and met with the sales consultant immediatley. Nate Hout was professional and courteous. The process of purchasing my vehicle was a pleasant experience.

psuzman

28 de jun. de 2013

Baierl Honda provided a completely positive, professional new car shopping experience. The Sales Manager & Salesman were extremely knowlegeable about the cars, themselves, but also regarding the leasing plans & options.They were able to get us out of our existing lease early, and into a new 2013 CRV. The salesman's delivery of the car was terrific! He took all the time we needed to explain, demonstrate, and answer questions regarding our car.We would strongly recommend Baierl Honda to all of our friends who are looking for a professional, intelligent, and fair dealership.

jcyg

26 de jun. de 2013

SALESPERSON RICH STOKOSKI WAS VERY FRIENDLY , AND EXPLAINED THE PROCESS AND THE CAR FEATURES TO ME.WE TOOK QUITE A WHILE TO GO OVER ALL THE NEW FEATURES THAT I WASN'T FAMILAR WITH.HE MADE THE EXPERIENCE GO SMOOTH, AND I LEFT SATISFIED..

MM3

26 de jun. de 2013

Mike doesn't resort to any of the tricks car salesman commonly use. There's no bullying, sly jabs about your trade-in, or confrontational tactics with him---just good listening and a low-key demeanor. Buy your car from him if you're looking for a Honda. He truly worked with me on the price of my new car and didn't try to sell me anything I didn't need. Buying a car is never easy, but it's at its best when you work with Mike. Highly recommended.

MargoAmerica

19 de jun. de 2013

Yesterday, I purchased a 2009 Honda Accord EX-L. Dave Devoss, our salesman, was very attentive but I must add, NOT pushy. He let my husband and I take as much time as needed and we also test drove the cars we were drawn toward. The purchase was easy, we loved the car, Dave showed us the CarFax and told us everything about the car. He is most certainly an asset to your dealership and I will be sure to tell everyone about my "great car purchase and service" at Baierl Honda! Thanks Dave for your help...much appreciated! Peg Duffy

tpgst3

19 de jun. de 2013

My experience at Baierl Honda was excellent, salesman was knowledgeable and answered all my questions, explained all the differnet options on the different models. They were fair with my trade in value and on the price of the new car I was purchasing. I had to wait a couple days for my car to come in and the salesman would call and kept me informed on what was going on. I would recomend Bariel Honda of Wexford PA to anyone I know looking to purchase a Honda and also the salesman that I has Randy Jerome. Everyone else at Baierl Honda that I interactive with while waiting on Randy to take care of things when all also very friendly.

ColeLu79

11 de jun. de 2013

I was very happy with my experience with Baierl Honda and in particular, Jamie Lawing. Jamie was professional, knowledgable and down right funny. He guided me through the car buying process with ease. He took the time to answer my 10,000 questions and just made my whole experience a pleasure. The best decision I made was purchasing my car through Baierl Honda and Jamie Lawing.

dehne

10 de jun. de 2013

The purchase of my new car was a pleasant experience and was completed without any issues. Jamie Lawing was very professional and had a good knowledge of the Honda Accord. The transaction was completed with no hassles or surprises.

kosylo

9 de jun. de 2013

I had a great experience with Dan Brannigan. He was very helpful, listening to my needs and working with me to find a deal that worked for both of us. Throught the process he was professional. He even worked on he day off to help get the deal done.

amy_lorraine

2 de jun. de 2013

I contacted Dave DeVoss at Bairel Honda giving him a description of a vehicle that I had in mind for my family. He was responsive, helpful and found us the perfect car. The day we test drove it Mike Suttor helped us. He was patient, not pushy at all and friendly. We wound up purchasing a 2006 Pilot that we really like and that Dave had reccomended. I would suggest this dealership and particularly Mike and Dave to anyone in the market for a new or preowned vehicle.

Accord1Pilot1

20 de may. de 2013

Bairel Honda and specifically Chuck Surman provided a very professional and relaxed car buying experience. As you may know the car buying experience is not a quick process so we spent most of the day with Chuck and his coworkers. There was no pressure to make a decision which highlights his sales approach. He addressed all our questions and contributed with straightforward answers and facts. I would definitely recommend Bairel Honda and specifically Chuck. It is worth setting up an appointment to see him.

Teachers

16 de may. de 2013

Came late from Altoona, Pa. It was Dan's day off, but came and met us after emails and phone calls about a car. He found us a Honda and he and his team made the price work. We had no pressure even though it was late and we were 2hrs from home. The service they do on the cars is provided which we have never had at other dealers. Dan is down to earth and he and staff are very friendly and get to know your situation instead of pressuring. Was well worth the trip and will take advantage of the year of maintenance checks provided with the car. (There selection of certified cars if the largest we have seen). Thanks to Dan and staff. The Rhone's Altoona, PA.

VincentGolden

14 de may. de 2013

Jamie was extremely enthusiastic about and engrossed in my buying experience right from the start. His excitement to show me the the civic I was interested in made me even more excited about getting the chance to test drive and see all the features of the car. And after viewing the car Jamie was very helpful with answering any questions my dad and I had. Overall, it was a great buying experience due to Jamie and the staff at Baierl Honda.

barbmichaels

6 de may. de 2013

Rich was very responsive and helpful. vehicle was ready when promised and sales experience went smoothly. We kept both salesman and finance after hours since our availability was not until 8 PM. Rich, our salesman, explained all the options etc. on the van which was very helpful.Rich also called us 2 days later to check that everything was okay and we weren't having any issues. We thought this was very thoughtful and considerate.

deb

5 de may. de 2013

First contact was not that great (not bad, but not that great) but since we liked the car we went back. Lucky for us the original guys were off that day and we got a new salesperson. Have to say the salesperson, the manager, and the finance personnel were great.

karenps

1 de may. de 2013

Dan Brannigan helped me find and then buy my new-to-me 2010 Honda Civic. With his friendly and trustworthy approach, he made a potentially nerve-wracking experience pleasant for me. He also treated my father with respect. Needless to say, I am loving my pretty blue Civic. I highly recommend both Dan and Baierl.

mcmonigal

27 de abr. de 2013

We went to Baierl Honda to check out used Honda car prices and had the pleasure of working with Dan Brannigan and Vinnie Sunseri. We mainly worked with Vinnie Sunseri and had an an outstanding experience. He was patient, kind, and more than willing to accommodate us. He listened carefully to what we wanted and diligently researched and found the perfect car for us! I will most definitely go to Baierl in the future.

jea54ade

20 de abr. de 2013

A coworker recommended Baierl Honda and I now see why. Everyone was so helpful and friendly. Jeff Nock met us at the door with a friendly smile and really made us feel like he was truly glad we stopped by. Jeff understands that we could have shopped for a Honda at anyone of many Honda dealers and was appreciative that we decided on Baierl Honda. Rich Stokoski was so patient with us and answered all our questions even the questions that were asked over and over again. I didn't realize how complicated cars are to operate and Rich went through all the car's features, one by one. Thanks to Jeff and Rich for making our car buying experience and great one.

Smitty1012

11 de abr. de 2013

Dan Brannigan was great, no pressure just facts and the truth, helpful and willing to work with me and found me exactly what I was looking for at a great price. I had a million questions and they were all answered with patience and humor. What a great dealership to work with best one I have ever dealt with and I will definitely go back to this dealership again. The finance department was easy going and friendly and when I picked it up they didn't waste my time and did not keep me waiting. I would recommend them to anyone. Thanks guys

richm723

8 de abr. de 2013

We found our Honda Pilot online at Baierl. We found Randy's professionalism and patience dealing with us extremely helpful. We knew lot of what we wanted and could do beforehand, but Randy's customer service ultimately sold us. He had no problem staying late to work with us and clean up some dings and scratches when the purchase was complete. This dealership is great. We will be back again!

JenniferDuker

2 de abr. de 2013

I recently had the experience of being involved in the purchase of my nineth Honda Accord. Starting 26 years ago, my parents purchased a 1987 white Honda Accord for me as I was enrolled in college and needed a reliable vehicle to get me back and forth to my college which was 350 miles away. From that point forward, I was fortunate that financially it was feasible to trade cars and continue to upgrade in models over the years. My recent 2013 purchase of a white Touring Accord is far and above the most advanced vehicle that I have owned and/or operated. It is also my sixth white accord. The technology is fantastic! Many thanks to Mr. Nock, Mr. Chuck Massart, and Mr. Chuck Surman with the help they provided me in making this purchase.

lilyraisin

2 de abr. de 2013

Dealt mainly with Vinnie via the internet and email. He was very helpful and friendly. In person, he was just as great. Aaron did the final sale and was respectful and eager to please. Would go back here again DEFINITELY! Love my new car! Thank you!

tonya71

1 de abr. de 2013

The sales guy was nice and laid back and did not put a lot of pressure on us. He listened to our needs and guided us in that regard.

zadan

29 de mar. de 2013

We had bought a Honda Pilot two weeks earlier from Vinnie Sunersi and were so satisfied with our new car that we decided to buy another one from Vinnie. We told Vinnie what we were looking for and he proposed a varitety of very good options. We eventually bought a 2008 Volkswagen Passat Turbo. Vinnie followed up thoroughly with any issues that we had after the sale. He was very knowledgable about the cars we explored and his personable attitude was a great benefit. We will definitely use Vinnie and Baierl the next time that we buy a car.Thanks very much, Baierl.Tom and Beth Z

arvind1782

27 de mar. de 2013

Dave communicates very well with his customers. He doesn't try to push too hard. Provides good information about the vehicle and guides the customer to select the vehicle of your choice.

nlsimon22

26 de mar. de 2013

My dad recommended Dan after buying a CRV from him a few years ago. This was my first time buying a car, and Dan made me feel extremely confident in my purchase. He was very friendly, straight-forward, and never made me feel pressured. Highly recommended!

beverlyorndorf

23 de mar. de 2013

Highly recommend this dealer. Mike Suttor, sales consultant, listened & captured exactly what we were looking for within the price range we requested. We purchased the car & the overall experience from initial visit to final sale was seamless. Nice job!

Wind14me

22 de mar. de 2013

Dan Brannigan was a very cordial and informative sales representative. We discussed my needs and wants in a vehicle and he showed me a nice selection of models to look over. He pointed out the features of each one then gave me time to choose one to try. We gave the car a good test drive. The one that I picked was a perfect match in both features and price range. He did not force me to overspend or settle for something that I really didn't want. I was very satisfied with how my wife and I were treated. I would recommend Dan to any of my friends that were in the market to buy a car.

mlrjrr

22 de mar. de 2013

Chuck Surman is the most professional car salesperson we have ever dealt with. I would highly recommend him. He fully understands the Honda products and can speak about all of the benefits and specifics of the car.

jimbrown9802

20 de mar. de 2013

Ryan Shank is truly the exception to the rule when it comes to car salesmen. His service doesn't end when he hands you the keys to your new car as I bought a new 2008 Accord from him and he still accepts my call with any questions or concerns I may have. He is also is a patient salesman as my wife & I wavered on this decision for a while before finally pulling the trigger. We will continue to buy Honda's from Ryan until he retires!

sallison1977

13 de mar. de 2013

Mike made this experience exceptional. He was very kind and professional, making me feel like a family member. He answered my questions and explained everything to me. I would recommend him and the dealership to anyone.

daveandlisa

11 de mar. de 2013

We have had an excellent experience with the Baierl Honda dealership thus far. The professionalism of the employees is evident throughout the dealership. We found the exact car we were looking for- a 5 speed manual transmission Honda fit. The up front price was very fair and the sales service excellent. This is our first Honda, and if it holds up as well as we imagine it will, it will definitely not be our last.Nate Hout was an excellent sales person to work with. He analyzed our needs and sold us the car that matched. He did not pressure us to purchase, and even checked on a 2012 Sport model to see if it would be a better deal for us. It was not the better move for us and he honestly told us so.The long term service through Baierl Honda remains to be seen, but if it goes as well as our purchasing experience has been we look forward to this not being our last Baierl Honda.I've heard horror stories about people purchasing new cars. We couldn't be happier with our new purchase. The Fit is the perfect automobile for us. Thanks Nate!

afaulhab

8 de mar. de 2013

Nate was very impressive. Brought the car to us, gave us a bunch of information about the car and what Baierl had done to it. I feel he was fair in pricing and came 1/2 way when we told him where we had to be. He showed me around dealership while the paperwork was being done (very impressive facility) and was a real pleasure to meet and do business with.

NancyLonnettRoman

8 de mar. de 2013

We were in the market for a new car, and looked at several other manufacturer's of small SUV models. Upon visiting Baierl Honda, we decided the Honda CRV was the best car for our needs.The dealership was professional, the staff friendly, and the sales experience was very positive. We had options added to the car after purchase and everything is working great.Our salesman, Randy, was very professional and patient. We will definitely recommend this dealership!

rotaercz

7 de mar. de 2013

I bought a used Honda Accord with 27,000 miles from Baierl Honda less than a week ago for about $16000 (this is after taxes and everything). I wasn't totally happy about the price but customer service was excellent and when I went to pick up the car they had the car washed so it looked brand new. I was very happy when I drove the car off the lot. Overall I had a positive experience and would recommend the place to anyone.

f025368

7 de mar. de 2013

My wife and my experience was by far the best auto purchase and service experience we have ever had. The sales and service staff were curtious and respectful but also knowledgeable and helpful. Not only did they provide the numbers we were led to believe would be given, but also spent time (over 2 hours) going over the various technical aspects of the new car we purchased. A sense of humor also came with the sale as well as a keen sense of honesty and professionalism as we worked through the various aspects of financing and delivery of the vehicle we selected. Additional opportunities await us if we continue to return for future assistance if we would select Baierl for work or buying opportunities. Each department that we visited was professional and courteous with a sense for our needs and our time. This was truly a wonderful buying experience! We look forward to working with this group of people again.

emcalli

5 de mar. de 2013

I've been a baierl honda client for about 7 years and purchased 3 vehicles over that time. Just bought a Fit and while the sales process was better than most dealers - the experience left a bad impression due to the actions of the sales person re: price for an accessory. Sales person told me he was giving us his "employee price" for an accessory. He took my wife and I to the parts desk and told the parts person he was giving his "employee price" on the accessory as well. By the way - parts person didn't introduce himself and acted like we were basically bothering him.I checked the Web when I got home and the "employee price" is actually the MSRP. So the employee price spiel was basically untrue. Not the best way to treat clients - especially return clients. People aren't stupid.Cancelled the accessory order and found an OEM distributor on line that was $50 cheaper than the fabricated "employee price".

Lazzaro1

3 de mar. de 2013

Mike sold us the Pilot we wanted even getting it at another dealership at the price we wanted. Mike was very responsive handling our needs.

musicalsoup

1 de mar. de 2013

Tony and Rich were helpful in answering all of my questions about pricing (like purchase, lease, and financing) as well as all of my questions about the model of car I wanted to purchase (Honda Civic LX). Rich was very helpful in showing me the setup of the vehicle on the day I picked it up. This is the third vehicle I've purchased from Baierl Honda and I will be back again when the time comes for another vehicle purchase.

donorr

27 de feb. de 2013

Dave was very helpful, courteous, and patient w/ me throughout the entire selection and purchasing process. He expllained everything as far as setting up the iMID, finding the various points of interest, and assisting w/ securing body side moldings. He was very patient in coming to a final agreement on price, monthly payment and length of term. It was a pleasure working w/ him and I look forward to working w/ him in the future for any other needs or questions such as setting up the bluetooth once I buy a phone that has it. Thanks again to Dave very much !!

cricky

27 de feb. de 2013

Dan Brannigan went above and beyond to find me the right CRV. He was not pushy. He also went out into the soaking rain and hail with me to find the right vehicle. Chuck worked with me so I could drive it away the same day. My sister also bought a new CRV from him 3 yrs, ago. We will recommend to all our friends. Thank you.Christine Perry

Chrisandkeen

26 de feb. de 2013

Firstly, buying our Honda Odyssey was the best buying experience at a dealership I have ever had. We have also had body work done here at Baierl. I recently bought new tires for my van and unfortunately did not purchase them at Honda. We have had a very bad experience with the tires we bought elsewhere and Bill (Honda) has been the most help in this matter. This review is to reflect the fact that this dealership and service manager have gone above and beyond the call of servicing the customer and making sure that my Honda is the best vehicle for me and my family. Thank you for all you have done Bill and Baierl Honda.

Gabrielle89

22 de feb. de 2013

I bought my first new car off Ryan and had a great experience. I didn't feel like I was being pressured/ being taken advantage unlike how most car salesman treat you. I would definitely suggest him to others. Very good to work with.

devos724

21 de feb. de 2013

Just a short note to compliment your sales associate Dave DeVos. I am a first time buyer of the Accord and Dave was able to answer all my questions concerning the different Accord models. Dave also a helped me pick the Accord that best met my needs. He also made me feel that he gave me the best possible price, which was a big factor in buying the Accord. Keep up the good work.

vorhaben

19 de feb. de 2013

I would like to especially commend Rich Stokoski. He was a professional, knew his product, and was low key (hooray...no pressure sale and the reason I returned and bought my Honda CRV from that dealership). My worst nightmare is buying a car! He actually made it pleasureable. There was an issue with my AT&T cell phone and my new Honda's "pairing" with Bluetooth. He pursued the problem until it was solved. This was in addition to making sure I was familiar with all the components inside and out before I pulled out of the dealership parking lot. Well done, Rich.

emb31

18 de feb. de 2013

We could not have been happier with our experience at Baierl Honda, specifically with Chuck and Rocco. We had a no-pressure, relaxed car buying experience, which we have found over the years to be a rare occurance! Chuck made sure we were entirely comfortable with our purchase and went out of his way to ensure that we left the dealership knowing what every last button does in the car-he even set up the bluetooth and contact list for us! He, and all of his colleagues, were extremely nice and friendly to our one year old daughter who spent much of the time running laps through the dealership. Rocco was so helpful with our financing and took the time to explain answer all of our questions. We highly recommend anyone to Baierl Honda and look forward to working with them again in the future.

pbuchwalter

18 de feb. de 2013

Rich gave me a lot of help over several weeks while I vacillated over a new CR-V, used Odyssey and finally a Pilot. After we seemingly had reached a deal on Saturday, they were willing to renegotiate when I found a better price at Valley Honda, and offer a new lower one. I have had a good relationship with Dan Murphy, a knowledgeable mechanic, over the years with my old Odyssey and wanted to be able to stay with Baierl, so I was grateful for the new offer. Rich was low key, not at all pushy and when we reached a deal was very thorough with my orientation to the Pilot. My only quibble would be with the Sales Manager, who was not completely forthcoming about the extent of the existing warranties provided by Honda and Baierl when he tried to sell me on an extended warranty plan, which I declined.

loismarak

18 de feb. de 2013

I am a senior and have not purchased a car independently. I met Vinnie via phone, followed through with a visit and he could not have been better. I was extremely pleased with his approach, friendliness and his ability to make me feel comfortable and not anxious. I told him what I was interested in and he encouraged me to look over the booklet, bring any family member and stated he would not "force' me into anything I did not feel comfortable. I did my "homework" on the vehicle, made an appt., brought 3 family members and he,Vinnie< was excellent. He is a credit to the dealership and I would recommend him to ANYONE regardless of age to buy a vehicle.

AndyStites

17 de feb. de 2013

I bought a used Honda Pilot at Baierl Honda this weekend and I'm very pleased with the customer service I received. I was greeted promptly and friendly on the lot by Mike Suttor and he took me right to the car I asked about. We took a test drive and I was very impressed with the condition of the car. Mike and the Sales Manager were honest and upfront about the condition of the car and were able to work with me to get the price I needed. I enjoyed the whole experience and will recommend Baierl to others in the future.

beam19

14 de feb. de 2013

This dealership is outstanding. Dan Branningan was the greatest. He was very friendly and the whole purchasing process was easily the greatest car purchase experience I have ever encountered in all my years of purchasing cars. The service team behind the scenes even noticed a scratch in the hood that they could not take out at that exact time so they brought me a brand new car to replace that one making sure everything was perfect. This shows me how dedicated Baierl Honda is to taking care of its customers. My experience in this purchase will have me shopping for Honda's for life with Dan Branningan getting my call every time.

tschmid

14 de feb. de 2013

I am writing this review because I had a very positive experience at your dealership today. I had visited with little interest in purchasing a new vehicle today, but left with a new 2013 Honda Accord. This was due to the professionalism of the Sales Consultant Mike Suttor. Mike was well informed, and discussed options with me in a manner that was very comfortable and reassuring. I could tell I was dealing with someone with a high degree of integrity. I will refer others to your dealership and Mike because of my experience.

rjkanejr

12 de feb. de 2013

I can't speak highly enough of Jamie! If Jamie Lawing is a representation of Baierl Honda as a whole, then I am excited and look forward to dealing with everyone there for the lifetime of my vehicle and beyond. My wife and I bought not one but two vehicles and we couldn't be more pleased with the quality of the vehicles, and the friendly service we were and continue to be provided. I am not sure if the way Jamie treated us is standard for Baierl Honda or not but he went well beyond any other car dealer/sales consultant I have ever dealt with. We were treated with great respect and felt like great friends. Jamie spent way more time than he needed to to make sure that we got what we wanted and that we were familiar with every aspect of our vehicles, the day we picked them up, before we drove off the lot. Our phones were paired, we knew how to work all the buttons, use the bluetooth, the navigation, Pandora, hands free, trip computer, economy mode, knew about the gas mileage, what oil to use, etc. When we picked up our second vehicle, a Pilot Touring, Jamie spent over two hours with my wife and I teaching us all about the vehicle and all the systems. He certainly didn't have to spend that time. Oh and did I mention we got a great interest rate and a great price? Again, I am not sure if all the sales consultants are like Jamie, but I am thoroughly impressed with Baierl Honda! Looking tor a new vehicle? Go to Baierl Honda!

mclbody

12 de feb. de 2013

Vinnie was a very personable and seemingly well educated sales consultant that worked with me to get me the best deal possible on the used Honda I was looking at. He was considerate of the time I had to make my purchase and went over the Honda's previous service record and the work that was done to it before it was put up for sale. I felt comfortable with what I had purchased and that the dealership inspected it thoroughly before offering it as a used vehicle.

satisfied1550

10 de feb. de 2013

Bill Wildman was a pleasure to work with. He is extremely friendly honest and very knowledgeable. I truly enjoy the sales experience from beginning to end as a result of working with Bill. I believe Bill is an asset to the organization and I'd certainly return to purchase a car from Honda if I have the opportunity to work with Bill again. This is my second purchase from this dealership and this was definitely a great experienced which well exceeded my expectations from my previous sales experience.Aaron Catania was also a pleasure to work with. We had limited time to close our deal and Aaron remained extremely mindful of that and was extremely helpful in determining the proper extended warranty for our vehicle.

Srechter

7 de feb. de 2013

My experience with Dave, as well as the finance guy Rocco was outstanding. Everything was explained thoroughly and all our questions were answered. Dave even came in on his day off, after a root canal just because that was what was convenient for us. I would definitely recommend this dealership.

jstrebeck

6 de feb. de 2013

My husband and I just bought a 2013 Honda Accord EX. We love the car!! The Baierl Honda new sales experience was very positive. Chuck Surman (Sales) is professional and provided outstanding customer service. Kudos to Chuck Surman and Baierl Honda!

EKartman

4 de feb. de 2013

Nate's extensive knowledge of all Honda models & how they met my needs along with my financial ability made my experience smooth & fun. I was able to purchase a car that I really like,can afford & understand how to operate :)-- in one visit with him!!Since my purchase, Nate has contacted me before my maintenance is due, which is amazing....even taught me how to use some of the hidden gages over the phone! My only suggestion for the dealership would be upgraded coffee & tea...Obviously, I'm a very PLEASED customer & will recommend Nate & Baierl to anyone in need of a new or used car.

brownm1179

4 de feb. de 2013

BEWARE of this dealership. My mom who's 71 had never owned a new or newer car in her life. As her daughter, it was my mission to find her a great car at a great price. I found a car at Baierl Honda and spoke with Dan Brannigan who at first seemed very friendly over the phone. Needless to say it was all part of the salesman act. Although my mom was able to get a decent price on her used 2010 civic, there were some things wrong with the car that they promised to take care of. There was a rust spot on her hood and a decent scratch in the bumper and her radio did not work. She was promised a new radio (which never happened) and they also said they would fix the rust spot on her hood and the scratch on the bumper. My mom had to wait weeks before we could even get anyone to help us. Then they finally got her radio working and we were finally able to schedule an appointment to get her hood and bumper fixed. All the while we were working with Chuck Simmons, who is the sales manager, who supposedly said he would take care of everything and has done nothing to help. My mom took her car to get fixed and instead of fixing her hood the correct way all they did was add touch up paint to her hood and they never fixed the scratch on her bumper. If that was the case, they could have given us the paint and we could have done it ourselves rather than wait weeks to have it fixed especially when we thought they would fix it correctly. When I called Chuck to get an answer he never called me back. This dealership is horrendous and I would NEVER recommend them to anyone buying a new or used car. All they wanted was to get her money and as soon as they did they didn't give a crap about what was wrong. This was the worst car buying experience for my mom and the sad part is this will be the only one in her lifetime. Too bad it had to be like this.

beans

4 de feb. de 2013

Overpriced , Very bad service dept ... Dont seem to get much right there. Nice when your buying the car from them but after that good luck - They just dont care after the sale...

DeHainaut

3 de feb. de 2013

Thank you to Jamie for an easy and enjoyable buying experience! We would definitely recommend him to our family and friends for any of their car needs. He is a great babysitter too!

Llchristy

2 de feb. de 2013

Jamie was very personable, friendly and concerned about our needs. He spent two hours (plus) teaching us how to operate all of the technical features. We highly recommend Jamie and Baierl Honda.

Jjaksic

1 de feb. de 2013

I have been in the customer service industry for over 25 years so I have high expectations of how I expect to be treated as the customer. Jamie Lawing certainly exceeded these expectations. He was not only friendly and knowledgable , but he made my shopping experience fun and easy. He was genuine with his presentation and was very patient in answering all my questions . It's been a long time since I felt that my needs were the number one priority. Jamie has given me renewed faith that real customer service still exists in this world. Love my new Honda!

dskii

29 de ene. de 2013

Jim and the Baierl dealer ship were wonderful to work with. I am a repeat customer whom has several choices in the area for shopping for Honda's. Our purpose of visitting the dealership was to expore our options in upgrading from a Toyota Highlander to a Honda odyssey. Jim showed us our options and spent the time to point out the features of the odyssey.Jim was also patient with opur questions and our 3 young kids running around the showroom.Based on my experience i will continue to shop at the Baeirl Dealer ship.There no pressure atmosphere make exploring options and considerations a pleasure.P.S. - I returned to the dealership a few days later and purchased a new Pilot from Jim as well.

loudd

28 de ene. de 2013

I have known several people who have owned Hondas and wanted to give the car a try. Dave took excellent care of me from the time I got to the dealership. He got me what I wanted for my Titan and we closed the deal when he said we would. I have been in the service industry for 50 years and have been treated the way I would expect not only by my sales person but by the general manager and the service department. I expect to have a long business arrangement with Bareil Honda.

Jocelyne

27 de ene. de 2013

I was looking for a reliable car. David Devos showed me several cars and we test drove two of them. He was very detailed in his information about the cars and did everything necessary for this sale and experience to be positive! I love the CRV and have recommended David to several friends who were looking for cars.

Maurs39

22 de ene. de 2013

Just got back from having the light bulb replaced behind my speedometer - they replaced 6 actually since they were there! Rick, the service guy was terrific, very friendly & helpful. I was very pleased with the service, and how quickly it was done as well. I very much appreciate Baierl Honda taking care of this issue. I would definitely recommend them to folks!

Cindy

22 de ene. de 2013

Title says it all , the 2.5 star review and reviews i read on the internet say it all, Alot And i do mean alot of better places around to buy a car from

Mad

22 de ene. de 2013

Garbage Service Department , Do bad work or work just to get the car to make it to warranty . There certified used cars are in my opinion Buy at your own risk - Car has under 100,000 miles on it avg of miles per yr were 13,000 a yr . Engine went twice. Now im out alot of money , Thanks really appreciate the piece of crap you sold me , and thanks for fixing it right the first time and standing behind the crappy job you did -it got me by about a yr to the day.

sherry024

20 de ene. de 2013

Tony Mascaro at Baierl Honda was my salesman, and he was very professional and friendly. He worked with me to get the best deal that fit within my budget. I was so pleased with the deal I got that I went back up a month later and leased a second Honda. I can say with confidence I would definitely recommend him to anyone looking for a car. He even came in on his day off, because I wanted to test drive a car.

PamColl

19 de ene. de 2013

I specifically went to see George Tanner for purchase of the car who I have worked with in the past. He is very knowledgeable of the honda product and I trust his opinion. He is not high pressure and easy to work with. My only disappointment was in the negotiated price. The person responsible for used cars refused to drop the price any lower than $200.00 which in this economy with the flood of returned leased cars was a little disappointing. I was also surprised at the lack of any customer loyalty program since I have purchased 3 cars from this dealership in the past 5 years.

JDickson13

18 de ene. de 2013

On Saturday, 1/12/13, I went searching for a new vehicle. And it is here that I find myself at Baierl Honda. From the time I walked into the dealership, the atmosphere was very friendly. I was able to browse for a bit and then I met George, one of the salesmen. He was very professional and polite and I didn't get the feeling that he was pushing me or trying to get over on me. He was very knowledgeable about the vehicles I inquired about and was very patient with me. We went over my options and my budget and I was able to get one of the two vehicles I was looking at. I chose the Honda Accord LX.I wish I could remember the name of the finance guy and the other gentleman that assisted in the purchase of the vehicle as well, for they both were also very friendly, knowledgeable and patient.George and the guys made it very easy for me to make Baierl my choice for my new car and I hope to continue doing business there.All in all, it was a pleasurable experience, not what one would normally expect at a car dealership. I look forward to working with George and the guys in the future.

Maurs39

16 de ene. de 2013

I would have given my experience an overall Great rating except for the fact the manager refused to replace the burned out bulb behind my speedometer! Mike, the salesman was terrific, he spent a lot of time with us - we were there close to three hours and truthfully I get the whole "as is" thing but all I was asking for was the light to be replaced so i could see my speed at night - so now i have to take it somewhere & pay someone to have it done. Kind of sad, really, the one negative thing about my experience.

joemunroe

11 de ene. de 2013

Dan is a great guy and a very knowledgeable and helpful sales person! Would I buy from him again? Well this is the second vehicle I bought from him, so YES!!!!!

gwmason

10 de ene. de 2013

I had purchased 5 vehicles from Baierl in past but switched to another dealershipbecause it was local. Big mistake. I am back again and will continue to purchaseand have all service done at the Baierl Wexford location.

dsjh9

9 de ene. de 2013

Ken was extremely helpful and professional throughout the whole process. He answered our questions on line and was prompt and professional when dealing with us in person. Ken was straight forward with us when discussing our trade and with what our options were for purchsing our Ridgeline. We told Ken what payment we wanted to make and he was able to find us a leasing option that met our budget. We love the Ridgeline and we are extremely satisfied with the service we received from Ken. It was obvious that Ken was busy with other customers, but he never made us feel rushed or unimportant. He was able to get us on our way in a relatively short period of time. Ken made the entire process pleasurable for us. We will definitely consider purchasing future vehicles from Ken and Baierl Honda.

LaurieLach

28 de dic. de 2012

This is the second time I've worked with Jamie on an automobile purchase. He is very knowledgeable and honest, and works hard to find the automobile you want to buy, as opposed to selling you on the "easy" sale. I would recommend Jamie to anyone.

erinkander

25 de dic. de 2012

I had a wonderful experience at Baierl Honda. From the moment I stepped in the door, everyone around was friendly and warm. I feel very lucky that it was Jamie Lawing who greeted me first. He was very helpful, enthusiastic and honest. His honesty is what I appreciated most. I felt like I was dealing with someome who truly wanted the best for me and wasnt just looking to take money from me. I also worked with Rocco Sanchilli, who was equally warm and friendly. His kindness and honesty helped to releieve any stress I was feeling about leasing a new car. I give Baierl Honda a "great" for all criteria and look forward to dealing with them again in the future.

nineys

21 de dic. de 2012

George has always helped us every time we were ready to purchase a new car. He always does his best to offer us a good deal. He does the work he has to do to get the car to us very quickly and with no problems. We are very happy with his services and will return to Baierl Honda for our future purchases. Everyone there is so friendly when we are there to do business with them.

graham1936

13 de dic. de 2012

The salesman, Chuck Sermin, was very helpful, friendly and courteous. We were very pleased with his efforts in arranging our payments and showing the characteristics of the car.

KelBel

1 de nov. de 2012

I dislike having to buy cars but this was the easiest and best experience I have ever had.

looch

15 de oct. de 2012

After I purchased a used 2003 Honda CRV vehicle as-is, I had experienced some emission issues with the vehicle. The aforementioned employees were very attentive and accomodating in trying to satisfy my needs as a customer. The Service Department worked quite well with me and the problem was then corrected. This was my first experience with Baierl, and I would recommend this Dealership to any new/used car buyer. Once again, I would like to thank you for all of your help!

Satisfied Young Buyer

11 de sep. de 2012

From the start of the process in buying my car to working with the maintenance folks, I've had an awesome experience. They took the time to answer all of my questions, and I never felt pressured to make a quick decision. When it came to the maintenance service, I called and made an appointment to have them pick up my car at my office, and they did so in a timely manner and brought it back within a few hours. They were very friendly and made the process easy. I'd recommend Baierl Honda to anyone looking for a new car!

Frank

10 de sep. de 2012

Came to my pre scheduled appointment and had to search out someone. They told me to drive my car into the garage and someone would be right with me to look at the car. I waited 15 minutes with my car. No one ever came. No one ever acknowledged my presence. What a bad experience!

SCTRA

5 de sep. de 2012

Went twice to look at used cars, and both times could not find a single person to help us. The second time, someone gave us the key to the car that we were interested in, and then we waited for a half hour - no one came out to help, so we went in to return the key and they were confused - I said we were given the key but no one came out to help us and we didn't have the time to wait any longer. Will go to a dealer that wants our business.

Othergames

30 de may. de 2012

Baierl honored the Costco negotiated price on a Honda Civic when fuel-efficient cars were going above market value, and because they were the only dealership willing to honor the price I offered them my loyalty. Then the A/C compressor died long before it should have, and online research showed it was defective and a service bulletin was issued. The issue was not amount of use of the compressor, it was fault with the part. Instead of offering to replace the A/C compressor, they refused altogether. When I expressed my disappointment and told them that my pledged life-long loyalty would be retracted over an $800 repair, they didn't care. The message was clear that they didn't value my loyalty. A week ago we bought a Traverse elsewhere instead of a Pilot. Whoops. Now that I have the money to repair the A/C (and take advantage of the modest discount Honda corporate offered to help with the repair), I'm being given the cold shoulder by Jason Cutri, the service manager. I mentioned the Honda Corporate discount and he has stopped returning my emails and calls. It's extraordinarily frustrating, and the fact that I bought my Traverse instead of a Pilot should show the painful, real-world consequences of ignoring customer service and taking responsibility. Resting on their "#1 Honda dealership in Western PA" laurels doesn't help me, so I will continue to communicate with them by forever taking my business elsewhere.

Happy customer

4 de mar. de 2012

I was satisfied with my buying experience and will purchase again from here when I am ready to buy another car!

StraightShooter

25 de oct. de 2011

Had one of my Hondas in for repair - and they took care of it right away and all seems ok. But... I didn't question the details of the bill and sent my son to pick-up the car - $20 each for spark plugs? come on guys. I left a message for the service manager, but he didn't return my call. Beware of how they slide the costs in. They lost my trust.

Honda Accord Owner

13 de sep. de 2011

Lied to my face about the invoice price of a new vehicle. I guess Baierl Honda thinks their customers don't have the internet. Researched the car on cars.com and was offered a much better price via email. They claim to be a no haggel dealership but that is %100 false.

k squared

9 de ago. de 2011

We were very pleased with our entire car shopping experience which began with an internet conversation and ended with a purchase.

Bella

26 de jul. de 2011

Good luck trying to get a direct line to the Honda Service. 4 telephone calls: -two calls directed to different women's voice mail -one call directed to chevy not honda repair -all of them to the new car sales then being transfered. I googled Honda Service Centers Beaver County so I am looking in the right place! No published number for direct Honda Service phone. Looks like they can't communicate or get business there, how can they fix my car safely? Sorry saps, would rather deal with competent companies when my life is at risk on a repair.