Nicole Waterman

4 de ago. de 2016

I was not in the market for a new car just yet, however the car that I saw and the willingness to work with me on a price just couldn't be any better. I traded in my 2007 Mercedes and left with a brand new 2016 Kia Sorento SXL. I could not be happier. The staff was very attentive and not pushy. From the salesman John, the financial personnel Jennifer, to the GM Paul. They respected my privacy when my husband and I needed to talk things over. I hope I may continue in the KIA family in the years to come. The Sorento is phenomenal. I love everything about it.

burkie

1 de jul. de 2016

A big 'Thank You' to the staff at Bald Hill Kia. My wife and I have purchased cars/mini vans for decades and our shopping experience at Bald Hill Kia has been the most comfortable and rewarding. John, Paul and Jennifer were pleasant and sincere throughout the entire car buying experience. Not to be forgotten, Sam, the dealership's General Manager, was extremely helpful and sincere and showed a genuine interest in ensuring the staff met our needs.My wife and I are both grateful for Bald Hill Kia's warm and pleasant car shopping experience and plan to be repeat customers going forward.

Steve & Dawn Lorello

20 de jun. de 2016

Hi John MacAndrew/Jennifer Philbrick, It was so Great to meet both of you and John my husband raves about how great you were with the help of buying our new 2017 KIA Sportage this Saturday June 18,2016. He has told everyone how helpful and knowledgeable you are. Also tell your manager (the young looking one) Thanks for everything Thank You both for making this a very pleasant purchase--which I'm sure you know can sometimes be a nightmare You are both Great Thanks Steve and Dawn Lorello

Glenn Sermos

23 de may. de 2016

Came in to look at a 2011 Toyota Tundra. Truck wasnt at location, ended up having battery and computer blown out due to cables placed wrong on battery to jump start. Waited 2 weeks, truck came back. Was busy on third week but called salesman friday to see if truck was available. Truck was still there, told salesman would be in Saturday to get it. Showed up Saturday around 11am, salesman told me he sold truck at 9:30am that morning. No courtesy call to inform me the truck was gone. Huge waste of time.

Joeyg

21 de abr. de 2016

Great place for you to buy and get your vehicle serviced,wait time not long at all,very knowledgeable, financing a breeze.service department great

Sam

31 de mar. de 2016

I just started to come here from another Kia dealer due to the poor service I received there. I had my second oil change and tire rotation done and all was good. Two days later I noticed a bubble on one of the sidewalls of the rear tire. I took it back to dealer and was told tire had to be replaced to the tune of $268. I was outraged service manager said there was nothing he could do I had no recourse and tried contacting someone on several occasions and not one person got back to me. He claimed a pothole caused the bubble. I'm not so sure but can not prove it. All I can say is they are losing a customer who gets a new car every three years for a 268 tire and bad customer service.

Srach

31 de mar. de 2016

I'm telling anyone not to buy a car here but pray you don't need any customer service at all because it does not exists at this dealer, unless you get service there and they want you to give them all 10's on the survey. They lost a 38k sale every three years because of a 200 tire issue. Good luck.

Christopher1213

29 de mar. de 2016

I would highly recommend this dealership to friends, family, anyone!! From my online correspondence with Tara, to the personable, down to earth,knowledgeable,salesman Al, to the finance person Jen, I felt like I have known these people for a long time! Very easy and comfortable to do business with.....no pressure at all!!! I look forward to a long relationship with the folks at Bald Hill Kia as I was very impressed with their service operation!! I would like to thank Tara,Al,and Jen for making buying a new car a very enjoyable experience!!!

grammy emmie

3 de mar. de 2016

This is my second purchase from this dealership. Love my Kia Soul. Al and Jennifer really helped to keep my price range within my limit.

duchesneaudad

29 de ene. de 2016

everything went great could not be happier Mike is a credit to all salemen and woman every where

bmbcelona

17 de ene. de 2016

I would highly recommend this dealership to everyone. This was my first time ever buying a brand new Car! As many do, I searched online with several different apps and searched so many different dealership websites. I inquired about an SUV online and Deanna Lackey was extremely prompt with her return email, I work a lot of hours so I did my research later in the evening, I sent Deanna an email at 10pm one night with a question and she returned the email a few minutes later! I thought I would have to wait until the morning to get my answer. She was fabulous.Al Paulo was my salesman and he was amazing. He was very patient with me and was very knowledgeable not only with Kia vehicles but with everything that goes with buying a car. Al showed me how to use all the features on my new SUV. He took a lot of time with me and he never ever pressured me like other sales men have. I felt very comfortable with Al and everyone at Bald hill Kia.Jennifer Philbrick their business manager was wonderful with my financing and telling me about an extened warranty because of the milles I travel yearly. Kia already has the best warranties on the market (which is why I choose Kia) But for just a little bit more I was able to extend my bumper to bumper to 125K miles for my purchase. Chris Singleton helped me out when there was a problem with my insurance company. I almost could not take my new SUV home that day but he worked hard to get me into a new Insurance policy with a better rate than I was paying for my previous vehicle! The owner Bob is not your typical dealership owner. He is extremely laid back and the most down to earth person. He has long blonde crazy hair It was refreshing to see someone so unique and down to earth!If you are interested in purchasing a Kia, Dodge, Chrysler or jeep I highly recommend BALD HILL!!!

Isabella5

7 de ene. de 2016

The greatest qualities of Mike Maymon is his KNOWLEDGE of the KIA SOUL, we also found him to be personable, friendly and professional. Absolutely NO pressure put on us to purchase a car. We have to say this sale was by far the best and we would unequivocally recommend Mike to our friends and family. Can't wait to buy a 2nd car some day!

Volleyball333

30 de oct. de 2015

This was a great dealership to buy my 2nd car. I would highly recommend this dealership! Get cars and great prices. Would absolutely recommend this dealership to anyone. The salesman Mike Maymon was so helpful with finding the right car that fit me. I would absolutely recommend him!

Crywall

8 de sep. de 2015

Looking for a new car because I was involved in a accident not sure what I want yet and Scott Gagan was very understanding of that . Wasn't really sure how I felt about a Kia but he may have changed my mind because I fell in love with a 2016 Sorento.

denziroli

29 de ago. de 2015

Back in April , I bought a 2015 Kia Sorento. The staff was great. They let me take my time looking around and helping me by answering any questions I had. Joe Monti was extremely helpful. Although I did not get my in-dash navigation and sunroof I wanted ( because I did not have enough money ), The experience was well worth the trip. They took in my 2007 Ford Escape for a trade towards my new sorento. Good job. Keep up the good work.

Johnzella

24 de ago. de 2015

Our salesman, Chris Singleton, was very professional and courteous. We found the perfect used car within our budget for our grandson and his family. Chris went the extra mile and helped our grandson get better car insurance for less money. Bald Hill Kia takes care of all of the paperwork, including application for title and registration, making the whole experience go very smoothly and quickly. The dealership itself is very clean and comfortable.

Johnzella

24 de ago. de 2015

Our salesman, Chris Singleton, was very professional and courteous. We found the perfect used car within our budget for our grandson and his family. Chris went the extra mile and helped our grandson get better car insurance for less money. Bald Hill Kia takes care of all of the paperwork, including application for title and registration, making the whole experience go very smoothly and quickly. The dealership itself is very clean and comfortable.

monsterwaterman

13 de ago. de 2015

Had a great experience today that exceeded expectations!I assisted my elderly parents in their purchase of a new sorento,with a minimum of fuss hassle,or aggravation.We were treated with respect,patience and consideration and were very pleased with the integrity and knowledge demonstrated.This is a first class operation and I would not hesitate to recommend them to friends and family.In particular,the caring and personable salesperson Mike made this a good experience,and with a staff of this caliber in house,this dealership should achieve great things!

nancy1233

3 de ago. de 2015

I went in late april to see about a new car because my 11 year old Toyota was very tired. Joe did everything possible to help me out. he was very pleasant and very helpful and got me into a 2014 car. I loved that car. there were a few issues that had to be addressed and Joe made sure it was taken care of. he really went out of his way to make sure I was happy and that the car was fixed. I highly recommend talking to Joe. Unfortunately I had to trade the car in this month due to some other major issues that the service manager Daved would not deal with. so if you need a car, go see Joe but don't use the service department.

scott33099

7 de jul. de 2015

The process of buying a vehicle here started out great. I found a truck I liked priced a bit high online. I spoke with Mike online and over the phone. Came to an agreed price. Got it in writing. I arrived and met with Adam. He was a jovial, energetic salesman and I just fell in love with his personality. Adam your the best! Between Adam and Paul the manager my experience was smooth and flawless. I was about done with dealerships until I met them. They made me feel comfortable and no pressure and even went the extra mile to save me extra money. I highly recommend Adam as a salesman! I also recommend Bald Hill Kia to anyone looking for a new or used truck without all the hassle. Thank you Bald Hill Kia for getting me into a new vehicle and helping me get on with my life.

deanna2015

30 de jun. de 2015

i just purchased a brand new 2015 optima last week. Mike Maymon was a gem! He was friendly, knowledgeable, courteous, helpful, and fair. Treated us like family. i love my new optima and it was a pleasure to deal with Mike and the staff at Bald Hill Kia. I would encourage anyone to check them out when looking for their next car!

M. Navilliat

29 de jun. de 2015

Scott Gagan provided us with very patient and respectful and enjoyable service while selecting and purchasing a Kia Soul for my mother. Five stars all the way.

David S.

15 de jun. de 2015

In May 2014 my husband was looking for a new car, and he was interested in the Kia Soul. So we went to Bald Hill Kia. While we were there I looked at the 2014 Kia Sportage. A couple weeks later I went back to Bald Hill and met with Mike Maymon. I made sure Mike knew I was just shopping and not ready to buy. Now we move forward to April 2015 and I was now ready to buy. I went back to Bald Hill Kia and met Mike again. This time we made a deal. I never felt any pressure from Mike. I am not sure I got the best deal, but I did get a deal I was happy with. I have now had my new Kia Sportage for 2 months, and I have no regrets. I have purchased many new cars since 1972, and I have never had the kind of relationship with a dealership or car company like the one I have had with Kia, Bald Hill Kia and Mike Maymon.

DONNA

3 de jun. de 2015

I HAD AN EXCELLENT EXPERIENCE AT BALD HILL KIA. THIS WAS THE FIRST TIME I WENT TO PURCHASE A VEHICLE ON MY OWN AND AS A FEMALE I WAS A LITTLE NERVOUS. I MET WITH SCOTT GAGON AND TOLD HIM WHAT I WAS LOOKING FOR IN A VEHICLE. SCOTT WAS VERY PROFESSIONAL AND LISTENED TO WHAT I WAS LOOKING FOR IN A VEHICLE. I TEST DROVE A 2013 KIA SORENTO AND LOVED IT. SCOTT HELPED ME GET A GOOD FINANCING RATE AND GET A PAYMENT I COULD AFFORD, THANKS TO A LITTLE HELP FROM HIS FINANCE MANAGER KEVIN. I HIGHLY RECOMMEND BUYING A CAR FROM BALD HILL KIA.

Kevin Dwares

2 de jun. de 2015

Bought another Kia Soul from Bald Hill Kia. The salesperson Mike Maymon is an outstanding professional. He is extremely friendly and knowledgable about all of the cars and he answered all of our questions with ease. This is the second Brand New Kia Soul that we have bought. We now have a 2014 and a 2015 vehicle. Bald Hill Kia is lucky to have Mike as an employee and we appreciate his dedication and service.

L & A

31 de may. de 2015

What a great experience it was to buy a new Kia Soul from Chris Singleton at Bald Hill Kia! Chris showed a willingness to work with us from the start. He was friendly and professional and his sense of humor made our buying experience really fun! We now have a great car, purchased at a great price, in the color I wanted. (And finding that color was no easy task, but Chris was able to locate exactly the color, model, and package I wanted!) Many, many thanks to Bald Hill Kia and Chris Singleton!! We can't say enough good things about our experience with them!! As far as we're concerned, Chris Singleton and Bald Hill Kia set the standard for car sales. EVERY car dealership and EVERY sales person should be this good!!

Jessica

31 de may. de 2015

This is the second Kia I purchased from Bald Hill. I worked with Chris Singleton, and was so happy with my first experience that I returned to buy my second Kia. Chris worked with me to get the very best deal for my trade-in as well as the best deal for financing on the car I truly wanted! I absolutely would shop with them again. I highly recommend Chris Singleton & Bald Hill Kia to everyone!!

AC

30 de may. de 2015

Scott went above and beyond for us! He was kind, available 24/7 until I made my decision. I believe he did get me the best deal. Definetly love my new Sorento!

John Barsoum

29 de may. de 2015

I stopped in to Bald Kia to test drive a car because my fiancee had purchased a car from them a few years ago. Since she had a great experience there, she wanted me to give them a try. I have to say that it was the best car buying experience I've ever had. I first met with Scott Gagan, on the sales floor, who made us feel very comfortable. It was clear that he was paying close attention to what we needed and showed us the type of cars that we were in the market for. After I took a 2011 Kia Optima for a test drive, He went over my finances, brought in Paul Venice, the sales manager, who was equally as helpful and we came to an agreed price very quickly without any of the usual car buying hassles. The next day I met with Jennifer Philbrick who went over the financing. That was also the best car financing experience I've ever had. All in all, I have to say that, to date, this has to be the best place to buy a car. Especially when dealing with the three people I dealt with. Because of my experience with Jennifer, Paul and Scott, I would recommend them and Bald Hill Kia to everyone looking to buy a car, new or used. Thank you.

Jim

22 de may. de 2015

Cars great thank you! getting about 28 MPG other then no sunroof Im very happy

Danielle Cazzarro

22 de may. de 2015

If you want to be pushed around and told you have to buy from them hold your keys and treat women like there not a buyer then go to Metro, If you want a smooth no pressure honest dealer then go to Baldhill and see Joseph =) and you are right the White is the best! thanks again!

Sandy Mesolella

21 de may. de 2015

I recently went to Bald Hill Kia in search of a larger family vehicle. This was the first time I went to purchase a car without having my husband or someone with me so I was a little nervous. I met with Chris Singleton and went through what I was looking for in a vehicle. I test drove a 2013 Kia Sorento and loved it. Chris worked with me to get the very best deal for my trade-in as well as the best deal for financing. He even transferred the car seats from my old vehicle into my new one once everything was done. Chris and the other associates at Bald Hill Kia were amazing! Not only would I shop with them again, but I will absolutely be recommending Chris & Bald Hill Kia to friends & family for their future automobile purchases.

Cyndi

19 de may. de 2015

Scott Gagan was great to work with. He was not at all pushy. He listened to our needs and wants and was more than willing to work within our budget.

maria

18 de may. de 2015

I'M THRILLED WITH THE SERVICE THAT BALD HILL KIA PROVIDED ME! SCOTT WAS EXTREMELY HELPFUL, VERY FRIENDLY AND SO WAS PAUL. I DON'T HAVE THE BEST CREDIT AND I WAS A LITTLE WORRIED ABOUT GETTING TURNED AWAY. THAT'S NOT THE CASE AT BALD HILL KIA! SCOTT ANSWERED ALL MY QUESTIONS AND HELPED ME THROUGH THE PROCESS. I LEFT WITH A BRAND NEW 2016 KIA SORRENTO. I'M SO HAPPY. THEY ARE AN AMAZING TEAM. DEFINITELY WORTH IT AND THEY ARE WILLING TO WORK WITH YOU REGARDLESS OF YOUR CREDIT. THANK AGAIN!

John

14 de may. de 2015

From start to finish, this had to be one of the best and easiest car buying experiences I have had. My initial contact was online and Deanna Lackey was quick to answer all my questions even after the dealership was closed! They gave me a great price through email on the Soul I wanted, so my wife and I made the 45 minute trip to look at it first-hand. That is when we met Al Paulo, who proceeded to give us one of the most thorough test drives I had been on. He asked us what our normal drive was then directed us to similar areas for about 10 miles! It really allowed us to see how this little car would perform and made the decision to buy easy. Now came the hard part...the deal and would they honor that great price without adding back in rebates I could not qualify for? Yes they did! Once the numbers were settled on, Paul Venice worked closely with us to get the best financing and payment we wanted, and Kevin Shannon completed the deal quickly. The whole experience took less than 3 hours! My wife and I were impressed with the entire process and couldn't be happier with the vehicle. If you're thinking about going to this dealership, don't hesitate...it will be one of the best decisions you make.

KristyLC

14 de may. de 2015

I would like to thank Chris Singleton for making my car buying experience a good one! I had a terrible experience in the past and he did a great job at putting me in the right vehicle that I could afford. He was down to earth and not at all pushy (there is nothing worse than a pushy car salesman). I absolultely love the Optima -it is a great car. Over all-the experience was great-from walking in and being greeted by the owner's dog (which I loved and made it feel like everyone was family) to the friendly woman at the front desk-Everyone was helpful. Chris was great and Kevin was extrememely helpful with the paperwork!

EC

14 de may. de 2015

The sales staff is real nice. I was just a little bit nervous because it was my first time buying a car, but the dealership made the experience great.

Dan

13 de may. de 2015

Scott Gagan and Paul Venice we're great and helped do everything they could to make the sale possible.

Drew350z

11 de may. de 2015

My exp. Was with Al....what a really nice, down to earth guy. I'd definitely recommend this place to anyone looking for amazing service with a good selection of cars. Can't say enough!! GREAT place to buy a car!!!

Melissa Beard

9 de may. de 2015

having previously owned a 2011 Kia Sorento from Bald Hill Kia, I knew I only wanted to buy another Sorento from them. Chris Singleton was our salesman when my sister and I both bought new cars. He knows how to make customers satisfied and fit all they needs. And helped get the best price available. Chris also assisted me in deciding whether I should buy or lease a car and broke down the financing choices for me. Of course he had to show me a car that I fell in love with and bought on the spot. I also serviced my vehicle at Bald Hill Kia for everything. The service department is phenomenal! From letting me know I was due for an inspection and taking care of it, to giving me rentals when I needed it, to any recalls and work done that was always covered under the warranty.

Danny K

8 de may. de 2015

After driving a BMW X5 for 14 years I decided to take a look at the Kia Sorento on the recommendation of my brother. After test driving a 2016 fully-loaded Sorento and comparably equipped Optima sedan, I decided to purchase the Sorento because I wanted to stay with an SUV. Product Specialist, Scott Gagan, processed all of the details of my transaction and did a fantastic job. He made the whole process easy and provided outstanding customer service. I also felt tremendously supported by Sales Manager, Paul Venice and the entire Bald Hill Kia team. Scott also did a great job of communicating with me on every detail, including the processing of my registration since I live in Connecticut. After my experience at Bald Hill Kia I have great confidence in working with them and would not hesitate to shop for a car there again. I highly recommend Bald Hill Kia.

Stewmanfoo

6 de may. de 2015

If you find your car at Bald Hill Kia, look no further. I have been to many other dealers and I must say, hands down, Bald Hill Kia was the most pleasurable. Scott Gagan was great. He pulled the cars around for me to test drive and we were on the road in no time. He was very respectful of my time and I appreciate that more than anything. I let him know that I had other vehicles to look at before I made a decision. He totally understood and gave me a copy of the numbers we worked up and his business card. I came back later the next week and picked up a great car. From sign to drive, it was about 45 mins, my plate, insurance, washed and gassed new car was purring in the lot. I would recommend Scott and Bald Hill to any of my friends and family, and if you are reading this, then I also recommend them to you, You won't regret it.

Jes and Aaron Marco

5 de may. de 2015

My husband and I walked around the lot and were approached by Mike Maymon. He introduced himself and offered his help if we saw anything we liked. He let us look around and when I wanted to see one of the Soul's he was happy to grab a few keys and let us take a look at them. We took the one we liked for a test drive and were happily surprised. It was far from a pushy experience. We sat, chatted, looked at numbers and the whole process was easy and not overwhelming. We highly recommend seeing Mike as well as everyone at Bald Hill Kia.

Jerilyn

4 de may. de 2015

My husband and I were looking for a newer car for me. I am not one for going to dealerships (was once married to a car salesman). We walked around the lot and were easily approached by Scott Gagnon. He said look around and when you find something you like let me know. Well, we did find something we liked, a 2013 Kia Soul, test drove it and decided to purchase the vehicle. The process was was't overwhelming at all. He made us feel at ease. Met the sales manager, Paul Venice, and he too, was very professional and laid back. They gave us a great deal. I would highly recommend shopping for a Kia here. Sincerely, William and Jerilyn Smith

EC....very pleased customer

4 de may. de 2015

This review is totally based on the sales experience with Chris Singleton of Bald Hill Kia, 1021 Bald Hill Road, Warwick, RI. He is a class act and treated me with total respect. He made a major decision an easy one. I was anxious initially. Most of all, he had patience. He listened, he was not condescending as some sales people can be with women. He gets the job done. Walked in and walked out with a new car!!! Kudos to Chris Singleton, job well done!!! Will recommend him highly.

Satisfied customer

2 de may. de 2015

I HATE the car buying experience. So after my recent purchase, I felt the need to put up a review. I just purchased a used 2011 Kia Sorrento for my daughter. Scott Gagan was my sales person. NO pressure sale, no games with the managers, etc. Beautiful car, excellent deal. From the manager to finance, everyone I talked to was genuine, polite and "real" (not "salesy") I would recommend these guys to anyone.

Grace B

1 de may. de 2015

The buying experience was very easy. They went out of their way to find me the car I wanted. It was delivered as promised. They had me in a car in 2 days! The staff is friendly and very comfortable to work with.

Gracie B

1 de may. de 2015

It was a great experience buying my car. The staff was fun to work with and they went out of their way to find me the car I wanted. They got me in a car in 2 days! I was happy with the deal.

Lea F

30 de abr. de 2015

I had a great experience at Bald Hill Kia. I am a female who walked in to the dealership alone. I did not feel taken advantage of or threatened at all. Scott Gagan was fantastic! Itold him what I was looking for and my budget and him and his team made it happen. I purchased a 2015 Kia Forte EX and cannot express how easy and smooth this transaction was. I highly recommend buying a car from here. I love my new car!!

leaf

29 de abr. de 2015

I had a great experience at Bald Hill Kia. I am a female who walked in to the dealership alone. I did not feel taken advantage of or threatened at all. Scott Gagan was fantastic! Itold him what I was looking for and my budget and him and his team made it happen. I purchased a 2015 Kia Forte EX and cannot express how easy and smooth this transaction was. I highly recommend buying a car from here. I love my new car!!

Kia fan for life

21 de abr. de 2015

This is the second Kia I purchased from this dealer. I was happy with my first experience there and that is why I returned to buy my second Kia. The dealership is clean, people are all very pleasant and no one is overbearing. They are informative about their vehicles and are very happy to put you in a vehicle you want at a reasonable price. Although the selling process can be trying for the salesmen, they are patient and will do what it takes as many times as they need to to make you happy with the purchase process. The salesman I had today was great! Even though my husband and I made several changes in the model of car we wanted and the colors we wanted he was patient and pleasant and never seemed to mind we were probably driving him mad. He was as quick as possible to process the paper work and was willing to bend over backwards to get me in the car I wanted. I would also like to add the service I got with my 2011 Sorento when I brought it in was prompt and courteous. My 2011 Sorento was very dependable. The only time I really needed service was to change the oil and replace a lost key. Other than that it was a great car.

Babe39

18 de abr. de 2015

AL PAULO is a gem.. As a retired academic in her 70s, I had a lot of questions about the 2015 Kia Forte5. Al Paulo's friendly, low-key but very responsive manner was very, very helpful.. I love the car. THANK YOU, AL Supporting staff also very pleasant, especially Asst. Business Mgr JENNIFER PHILBRICK

Babe39

18 de abr. de 2015

Al Paulo is a gem.. As a retired academic in her 70s, I had a lot of questions about the 2015 Kia Forte5. Al Paulo's friendly, low-key but very responsive manner was very, very helpful.. I love the car. Thank you, Al.

WCN

4 de abr. de 2015

We had 11 months left on our lease. Got a call from Chris wondering if we would be interested in changing to a new one early. Absolutely! Got us into an amazing new Sorento. From his call to driving off the lot was just 24 hours. So easy and low pressure. Totally recommend them!

kellym55

31 de mar. de 2015

Kudos to Al Paulo and Deanna!! They Both made my experience of shopping for a car Incredibly stress free. AL was friendly and answered all my questions. I told him I had a bad experience at another dealership in 2010 with a salesmen who talked me out of the car I wanted and talked me into a car that I didn't want. AL put My mind at ease with a price I was able to afford. Deanna was super with the Information on the car that I was looking at when we exchanged E-mails. There was NO PRESSURE Like I had in 2010. Thanks So Much!! I'm Very Happy with my {leased] kia Forte!!!

michael senape

18 de mar. de 2015

My wife and I were searching for a reliable used car for her commute to work. We decided to stop by bald hill kia as it was near my work. We worked with Chris Singleton who helped us find our 2013 kia soul plus that we absolutely love. He was a very genuine and not pushy salesman. He helped us get a good financing rate and get a payment we could afford thanks to a little help from the financing manager Kevin. We felt very comfortable and would recommend working with chris and kevin.

snappp73

18 de mar. de 2015

My wife and I were looking for a reliable used vehicle for her commute to Wrentham every day. We stopped by bald hill kia to look at the used cars. Chris showed us some cars and he showed us a 2013 kia soul plus which had only 15000 miles. He helped us get the financing rate we wanted and the monthly payment to fit our budget with the help of kevin the finance manager. Chris was very knowledgable of all the vehicles, he was very genuine and not pushy. This led to a very positive car buying experience and I would recommend bald hill kia and working with Chris.

Eric Johnson

27 de feb. de 2015

I came into Bald Hill KIA looking to upgrade my 2012 KIA Optima LX to the 2015 Optima EX. Will was a great salesman. I told him exactly what options I wanted and he went above and beyond to help me. They didn't have the color that I wanted on the lot so he hunted around for it for a few days. He called me a few days later explaining they couldn't find my car with the options I wanted so he asked about the next step up with the GPS screen upgrade. Paul then worked the numbers to get that upgraded car into my budget. I am so happy with the sales and service team at Bald Hill KIA. They worked with me to get the upgraded car I wanted. I will always recommend someone to go there and deal with you guys because of the way you treat the customers. Thanks Bald Hill KIA for your help and great customer service.

sharonmv

26 de feb. de 2015

I am officially hooked on Bald Hill Kia. What an amazing group of honest, informative, fair and fun people -selling and leasing beautiful cars!Mike Maymon and Robert Petrarca are absolutely the best! I can't believe all the odd details and complications of my situation they accommodated and dealt with seamlessly. They know how to help their customers like no one else can. Within an hour of leaving, I had already called numerous friends to tell them they want to get their next car there. And I am still thinking of people to tell!If you want to be treated honestly and fairly, have a fun and simple time getting into your next car, and feel totally confident that your auto dealer is actually looking out for YOU, go to Bald Hill Kia. You will know exactly what I mean when you walk in their doors. And you will know even better when you drive away, knowing you have found a dealer you can totally trust.

Ray B

15 de feb. de 2015

This is my 3rd new Kia from Bald Hill Kia once again hats off to Al Paulo my salesman. Paul Venice the sales manager was great he found the exact car I wanted and secured it. Kevin Shannon the finance manager made the buying experience enjoyable, the paperwork was ready when I arrived at the dealership to pickup my new SUV and 10 minutes later I had the keys to my car. Now all Bob Petrarca has to do is get the service department to run as smooth as the rest of the dealership. It takes several phone calls and about 1.5 weeks to get an appointment for an oil change, this almost cost the dealership a sale but Al saved the day.

Adrianne & Phil

17 de dic. de 2014

My fiance and I called after not having a great experience at another dealership and told them we were looking for a 2012 or 2013 Optima and our price point. They told us they didn't have of those year models on the lot but they a 2014 at the price point we wanted and they would hold it for us to look at. Upon our arrival, Mike was there to great us with a friendly demeanor and completely understood what we wanted and was honest with us the entire time. He showed us the websites of other dealerships and the national comparison of car pricing and showed they were pricing their vehicles competitively but fairly. At that moment, it was great to know that we were fluffing up the prices or hiding things. They did a complete breakdown of all the fees/costs calculated in the monthly payment. I knew they weren't hiding anything in the price!!! Kevin did an awesome job working with the bank to get a great APR allowing us to be at the monthly payment price we wanted with no money down!All the associates were eager and available to answer all of our random questions when we wandered around the showroom floor while waiting for the car to be cleaned up for us to drive home.Our experience at Bald Hill Kia was unlike any other and I would buy from them again in a heartbeat and I have already told at least 14 people about my experience and it all happened yesterday.And on a side note, I absolutely love our 2014 Kia Optima!! It is such a nice, comfortably, cozy, spacious and sporty ride!

IreneLeon

2 de dic. de 2014

They are extremely friendly and appear as helpful and as if the customer is number one and they will do anything to make you happy. Negative! They sold me a vehicle for $31,000 when the vehicle was advertised for $26,090 even after I spent hours explaining my situation. I was tired, weak and frustrated after visiting many dealerships and they took advantage of me. Please be aware of their scheme. They will lure you in and say they are transparent but they are not in the least. Walk around the lot and right down the VIN NO's and insert those numbers in Google and it will tell you exactly what that same dealerships and others who have owned it advertised prices. Please do not spend more than 20 minutes with the sales agent or even the managers discussing a vehicle. They will keep you there for hours making you think they are working out this unbelievable deal for you, it's all a hoax. If they do not give you a competitive price that is comparable to other dealerships, walk out or you will be BAMBOOZLED. Don't be a fool like me thinking I could trust this family owned business. If you do decide you still want to get your vehicle from Bald Hill, ask for Mike Maymon. He seems to be the best and most honest of them all

riklyns

18 de sep. de 2014

I went to quite a few dealerships before purchasing my 2014 kia rio and Mike Maymon is the best. Make sure you ask for him specifically. Great, quick transaction with no hassles. Thanks, Mike.

jdfddf

20 de jul. de 2014

Very quickly after an internet inquiry, we received a call back from Rachel who pleasantly discussed the vehicle that we were looking at, a 2014 Kia Sedona. We briefly discussed some financing options but did not commit to anything. We knew that we would be taking a ride to see this vehicle but it was not for a week or two. We were pleased that we did not receive any pressure phone calls trying to badger us on a sale. We arrived one day and met up with Paul Venice. Extremely friendly and very laid back (our type of sales person). We also met with Rachel who remembered us from our call. We took the Kia out for a drive and were happy with it. Paul and the financing dept. were able to get us better financing than we were able to get at our own bank. We completed the transaction within a week.Very happy with the purchase process and suggest seeing Paul for a very good experience.

darla1020

13 de may. de 2014

I had received many calls and emails from Rachel over the past couple of months since I had inquired about the Kia Soul. I had today off and took a ride to Bald Hill, where I met Paul Venice. He took me on a test drive in a silver kia soul which was great. We went back to his desk and he made it very easy for me to purchase this vehicle. He is very good at his job, and friendly and very nice. So with the help and expertise of kevin shannon our financial loan man they made it happen. Today was a really good day, thankyou both, and so far I love my kia soul.

Kathleen Savino

7 de may. de 2014

Never will I go anywhere else except bald hill kia. I wish I could give them 10 stats Mike Maymon was very professional and listened to what I liked and didn't about each car I test drove and then found just the pre owned car I was looking for with all the features I wanted. could not be more pleased Thank You Mike

DeeAdams

30 de abr. de 2014

I just purchased a 2011 Kia Soul from Mike Maymon. Not only was he professional and friendly but also flexible. I was able to select the vehicle and pick it up in a matter of days. I was thrilled with the interest Milke showed in putting me in the car that I wanted, not just any one on the lot. I highly recommend on-line shopping before hand so that you are ready to take advantage of the cars in stock and availbale for purchase. I will definatley be a return customer next time I am in the market for a new vehicle.

kdwares

13 de abr. de 2014

We recently purchased (April 12, 2014) a 2014 Kia Soul at Bald Hill Kia. When we first visited the dealership a few weeks back we were met by Mike Maymom. MIke showed us the Kia model that we were interested in and didn't try to show us more expensive cars as many other dealerships tend to do. Mike was very knowledgeable about the cars and could answer every question that both myself and my wife asked. Mike also took us for two test rides to show us the difference in how the vehicles operated. We felt extremely comfortable with Mike and he showed us the we were more like family then a customer. Mike took us thru the entire dealership and shows us the sales department, service areas, part department and business office. He also explained that Kia offers a shuttle service if you need a ride home after dropping off your vehicle for service. Both my wife and i felt that we were treated like a family member and would highly recommend Ball Hill Kia and Mike Maymon to visit when you are ready to make a purchase of a vehicle.we look forward to a long relationship with Mike Maymom and Bald Hill Kia.Kevin and Barbara Dwares

otneros

23 de mar. de 2014

The entire experiance was terrific. From the moment we walked in and met Chris until we picked up the new car and drove away the experiance could not have gone more smoothly. The friendliness, efficiency and product knowledge was out standing. There was none of the high pressure sales pitch that one might find at another dealer. There was none of the "what will it take to get you in this car today" approach. It could not have been a more pleasant car buying experiance.

solesista540

9 de mar. de 2014

Everybody in the dealership was friendly. Joe took the time to answer all my questions. He was very knowledgeable. Josh, the new manager, came over to introduce himself. Kevin, the finance guy, explained all my options. All were respectful of my time. Overall, I had a fabulous experience.

e22y

3 de mar. de 2014

I found the car that I wanted on the internet and immediately received an e-mail from Bald Hill Kia. They answered all my questions and made an appointment for me to see the car. I was impressed by the attitude of the sales department which worked together as a team to help me make my purchase. The service department detailed and made my seven year old car look almost like new. I returned a few days after my purchase for a steering vibration problem, which their service team took the time and care to repair for me. They took the time to follow up with e-mails and voice-mails to make sure that my experience with them was, and continues to be, a positive one. Bald Hill Kia is a meticulously clean dealership staffed by helpful and friendly people. While I was there waiting for my repair, I looked at the Kias in the showroom. They are impressive cars and definitely worth future consideration.Bob

martinezmeghan

2 de mar. de 2014

I recently turned in my 2011 Kia Sportage lease in for a new lease on a 2014 Kia Sorento (AWD). When I originally leased my 2011, I didn't leave with a great experience, and when I recently went to a different dealership to talk about trading in/up, I was disappointed again. However, from my very first interaction with Ed Santiago, I felt completely different. Straight from the get-go, he was honest, up front, and I could tell that he valued my time. I told him what I was looking for and what my options were budget wise, etc., which he absolutely respected and never tried to pressure me into anything beyond what I told him I could afford. I cannot say enough good things about Ed Santiago, who was a pleasure to work with and restored my faith in the car buying experience. I hope he's still there when my lease is up again.

DaveLoewenstein

25 de feb. de 2014

My wife and I had been looking to buy a pre-owned car and we decided we wanted a Kia Sorento. We ended up finding the right one at Bald Hill Kia, working with Al Paulo. Al is a pro - very knowledgeable and friendly. I found that working with Al was a pleasure as he spent time with us to learn what it is we were looking for.The first day we went in we didn't end up with a car, but a week or so later Al called us about a car he just took in that he knew we'd like. Long story short, we bought it and love our new car.Also, Kevin Shannon in finance was great too. Thanks Bald Hill Kia.

wabag

13 de feb. de 2014

The experience my husband and I had was great Eddy Santiago was informative,patient,explained everything we needed to know as to from putting the lights on- to opening the trunk. We came for two visits each asking about two different Kia's and Eddy new everything we asked and more . After buying the Optima, Eddy showed us where to come for any service we needed and told us we can always call him with any questions. We will recommend this dealership to our friends.

NinjaChick1117

10 de feb. de 2014

This dealership had excellent customer service and the employee I worked with Ed Santiago was very friendly. He was very helpful and patient in assisting me through the whole car buying experience. I would very much recommend this dealership to everyone I know.

leejester21

4 de feb. de 2014

My 19 year old son decided he wanted to purchase/finance his first car so he found a car he liked at Bald Hill Kia, Chris was very easy going and was never once pushy, he made it very easy for my son and made it a very nice experience for him...

Cleiter

2 de feb. de 2014

It was a great experience to buy a car here. Everyone was friendly and easy to work with. I would definitely come back or recommend to a friend.

Anthony2256

29 de ene. de 2014

Even though we ended up buying a Ford instead of a Kia, (due to a great lease deal at Ford) I want to recommend Bald Hill Kia to people in the market for a Kia. Our experience at Bald Hill Kia, working with Al Paulo, far , far exceded the experience we had just a few days earlier at a Kia store in Johnston, RI. I asked Al to give us a lease price on a Kia Forte, and he immediatly came back with a lease price on a Kia that beat the lease price on the same car at the Johnston store by 25.00 per month. Al was very proffessional and friendly, no high pressure at all. I highly recommend Bald Hill Kia if your considering a Kia.

tramontanolarobardier

17 de ene. de 2014

From the time we called the dealership to the day I picked up the keys to our KIA Sorento our experience was 5-Star! Chris Singleton, Robert, Bob and Frank were fabulous to work with.

firewings65

16 de ene. de 2014

Our Product Specialist, Chris Singleton was very professional. He was friendly, informative and helpful without being pushy. I would recommend him to friends that are looking for another vehicle. I would also like to say that Mr. Kevin Shannon, whom facilitated our finance arrangements was also very professional and friendly. Lastly, i would also like to think Rachel Enright for calling me back so promptly after I submitted my credit application online. You have a great team of professionals at Bald Hill KIa!

jombini

8 de dic. de 2013

Everything about our interaction with Bald Hill Kia was positive. Al Paulo made me feel comfortable from minute one. I wanted to buy a car from him. Rachel was helpful. We bought a 2014 Kia Soul. We waited a few weeks to get the car to get the color we wanted because the Kia Soul is the top car in it's class and everyone wants one! No negatives. Our experience could not have been better.

John

4 de dic. de 2013

This is a great place to buy a car. Rachel was very polite and provided prompt and courteous service. She worked with me to get me in the car I wanted and helped me get the price I wanted to pay on the vehicle. The financial rep Frank was also great. He was very helpful and knowledgable. He answered every question I asked and was very patient with me considering I asked about 1000 questions. I would definitely recommend this establishment to friends and family.

Mark

30 de nov. de 2013

I have been dealing with this dealer regarding a used vehicle purchased some where else and have received excellent service. I most recently purchased a new vehicle from them and the process was easy and well done. Thanks

petelle

25 de nov. de 2013

When I walked into Bald Hill Dodge Dealership and was immediately approached by Mike Mardo I felt welcomed. He said later he could see how nervous I was at first. And, he was right. He totally attended to me and my questions about the car, and the services available to me as a Bald Hill customer. The one thing I knew was I wanted a pre-certfied car to feel confident in driving. He took me for a test drive. then through the process of purchasing the car with ease and professionalism Before I knew it, I was driving away in my new pre-certfied 2010 Dodge Caviber feeling confident that I had made the right purchase for me.

lalavoie0702

6 de nov. de 2013

Bob Petraca & Mike Maymon were wonderful to work with. They were very knowledgeable and helpful. They spent a long time with me explaining all my options and helping me to find the vehicle that would be perfect for me, which they did. I am the very proud owner of a beautiful 2009 Chevy Cobalt. I love my new car and couldn't be happier with my purchase. I can't thank Bob & Mike enough for their help, knowledge & patience with me during this experience. They answered every question that I had and I feel that I got a very fair deal from them. I would definitely purchase another vehicle from the Bald Hill Dealership and will absolutely recommend this dealership to family & friends.

Russell1214

5 de oct. de 2013

Working with Ratchele was an experience that was 2nd to no other car sales person I experienced. From the start She was knoweledgeable super friendly and most importantly Honest! If that was not enough for you to try working with her...her original price quoted was the price I bought my Optima at after 5 dealerships, online inquiries, truecar ect ect. Ratchele is the BEST! Honest, knowledgable, lovely and she came with as good a deal as I found! Love me some Bald Hill KIa!!!!

admiraldre

27 de sep. de 2013

I was pleasantly treated by all I had contact with. I first contacted Rachel by email and she was very prompt in replying. Very helpfuland nice person to work with. She introduced me to Joe whom I purchased the vehicle from. He was very professional and madesure I got the vehicle I wanted. Frank, business manager was very knowledgeable and prompty processed my paperwork.I spoke to Deanna about installing mud guards on my new vehicle and she also was very nice and professional-I look forward to havi ng my car in for future service. Arthur, in parts made sure I got the correct mud guardsfor my Soul-great guy.All in all, I had a great experience with Bald Hill and will be bringing my new vehicle there as necessary. Job well done!!

LiamGray

21 de sep. de 2013

After a nightmarish time attempting to negotiate a car with Metro in Raynham, I received an email from Rachel at Bald Hill. She assured me that not only could they meet my price, they could make it as painless as possible. It was fantastic. No high pressure, everything was exactly as promised, no hidden charges or fees being shoe horned into the sales agreement, just good customer service and a fair price. I spent maybe 45 minutes tops getting my car appraised and coming to an agreement on price. The next day we came in to sign papers on my loan and away we went. It was no harder than buying a TV, which is exactly how car buying should be.

Vin Dan

4 de ago. de 2013

Pleasant buying experience. This is about the 5 th car I've bought here and if I wasn't happy I wouldn't have gone back

Balex

26 de jul. de 2013

I recommend this dealership to everyone I see that asks me questions about the 2014 Kia Forte I bought. I've never been treated so great before. This dealership is your choice if you want excellence in customer service and being treated like a person and not a number. Visit them and find out for yourself.

diannecolardo

25 de jun. de 2013

I absolutely love Al Paulo. He was such a help from beginning to end with the purchase of my Kia Forte Koupe. It was very hard for me to give up my old car. It had so much sentimental value to me. I felt like I was leaving the only "faithful" piece of my life behind. Al was very understanding and helped me through. I was actually making a fool of myself and crying like a baby. I was the client, but he truly treated me like a friend by helping me make the right decision on the type of car I needed and how I should go about financing it according to my future plans. Al actually spent hours with me to make this reality happen. Al showed me everything I needed to know about the controls and functions inside of my car. He showed me around the dealership from customer service, the body shop, where to drop off my keys if I needed to have my car serviced after hours, etc.Today, Al gave me a follow-up phone call which I thought was so nice. Unfortunately, I was in session and could not answer the phone. I plan on calling him on Wednesday to thank him again and just to keep in touch.xo to you Al,Dianne Colardo

Sherry

7 de jun. de 2013

I had a great experience at Bald Hill Kia. Al Paulo was very friendly and knowledgable. I would definitely recommend them to my family and friends.

khcqb0

2 de jun. de 2013

Found the experience of buying my car very relaxing, no pressure but service was great. Both Mike and Frank have great personalities making me feel very comfortable and leaving with a smile on my face, usually from some joke one of them might have said. Highly recommend this dealership and the employees that I encountered

dl02893

23 de may. de 2013

I had one of the best experienced when recently buying a used vehicle. Jonathan was courteous, truthful, very knowledgeable and the nicest salesman I have ever dealt with!! and Frank got us a great rate for financing and was a joy to work with!! absolutely thrilled with my experience and would 100 percent recommend them :-) I am thrilled with my new car and my experience with bald hill kia

Bobbernard

13 de abr. de 2013

Great service. Very knowledgeable! Great deal! From the moment I walked in the showroom I knew I would leave with a great car at a great price

bevpal

20 de mar. de 2013

without any sales-pressure, Al Paulo showed us the car and presented it's features and qualities. He offered a testdrive, but we had already driven it last week at another dealership and decided to go to Bald Hill Kia. The transaction went smoothly and friendly as we had a trade-in to consider. Al enjoyed the entire process with us and seems to be a great asset to this dealership. Later that afternoon, we received a follow-up call from him to ask if we had any questions and of course, we did! He was most helpful and we are confident in this experience. thank you for this opportunity.

Patrick

12 de feb. de 2013

I was pleased with everything about this experience except for the final offer. I felt the facility is very nice, the service is quick and excellent, and the selection is more than most. However I feel like I was low-balled on my trade in and the final figures didnt even add up. My payment was going to be much higher than the calculator was saying.

stork22

5 de feb. de 2013

JONATHAN helped me more than I can say. He had the answers to all my questions.He was always courteous and well informed.I was very pleased with the price of my new car and the trade in amount for my old one.I would say that Jonathan is an asset to Bald Hill Kia.

JJMJ

11 de ene. de 2013

Jonathan displayed excellent product knowledge. The pricing of my new Kia Sorento was very competitive and my trade in vlaue for my Ford was rght on the money. A please to do business with this dealership and would recommend anyone loking for a Kia to visit them.

adam.lamake

5 de ene. de 2013

Frank and Al were not only extremely friendly and welcoming, they didn't pressure me at all and helped me get into the car I wanted. There were a couple of issues I encountered and they helped me overcome them and were very patient the whole time.

lori.salk

31 de dic. de 2012

Good fast service. Very knowledgeable about the vehicle I was interested in.He had an answer all my questions. A pleasure to do business with.

Artinium

29 de dic. de 2012

Kevin was amazing and Friendly. I never knew buy a car could be this easy. I got the price, model and service!Thank you Kevin for making my car buying experience simple and fun! I am very satisfied and would use Kevin in a heart beat for my next car purchase. Love the Optima. It is a fun car that I will surely enjoy for years to come.Best Regards,Darren Marinelli

jmatchett04

13 de dic. de 2012

My salesman was Al Paulo, from the start of our visit he answered all our questions and was very knowledgeable of all that Kia offers. He was able to give us a price that worked for us. The 2013 Kia Sorento was ready for delivery as promised, and while paperwork was being processed, Al went over all vehicle features and took us on a tour of the Bald Hill Kia facility where we met Service advisor David VanBost who set up our first service appointment for us. Business manager Frank Vescera got us the best finance deal available to purchase the vehicle. Overall, the staff at Bald Hill Kia was very friendly, professional and courteous during our time there. I would definitely recommend Bald Hill Kia to friends and family.

Gwatts

12 de dic. de 2012

Excellent sales person. Took time to explain features of various vehicles. Test drove 2 vehicles. Provided price quotes on both lease vs buy options. Not high pressure.

Bscung

11 de dic. de 2012

After going to every Kia dealership in RI, I decided to go through Jonathan at Bald Hill. Jonathan totally exceeded all expectations and should be considered a great asset to Bald Hill Kia. Thank you!

madumont

9 de dic. de 2012

fantastic experience from start to finish. Chris helped me find just the car I wanted, within my price range, and made purchasing the car a breeze. Frank explained the financing details clearly, and they both were so professional and helpful. I would so recommend Bald Hill Motors to anyone who wants to purchase a new or used car. It really is all about customer service with them.

Ddefusco

8 de dic. de 2012

Mike was a great salesman.he answered all my questions and got me what i wanted.everyone there was so friendly.i would recomend this dealership to everyone.

Kara S

6 de dic. de 2012

Jonathan Annear was the best! He treated me with courtesy and respect, was never pushy, never tried to talk me into something I didn't want. He helped me through the process, listened to my concerns, answered all my questions - and always did so without making me feel stupid or bothersome. He called me when the car I wanted became available (a 2013 Kia Soul) in the color I wanted, and Frank helped me set up the financing. All in all, it was a very positive experience. Without mentioning names, I had test drove a different make of car at another dealership, and was instantly turned off from them by the way they treated me (and the way I overheard one of their salesmen treating another female customer at the desk next to me). To all the women shopping for a new car, go see Jon! He's very considerate and respectful - he will treat you as a person, not as just another commission in his pocket.

AnneWat

1 de dic. de 2012

We bought a 2013 Sonata from Jonathan. Had a very good experience, I don't usually go with my husband to purchase a car I pick it out then he goes back for the haggling , it has in the past at other dealers gotten very heated and uncomfortable. But from the time we pulled into the parking lot and Jonathan came out to answer our questions it was very friendly. This dealer is in Rhode Island we live in Connecticut and will travel back there for all our service needs and when we need another car, it was such a pleasant experience. We had been to a dealer in Connecticut and was not happy it was the same old what can we get out of you, instead of what can we do for you. Jonathan went out of his way to get us the car we wanted it was at another dealership and had to be traded i had some specific things i wanted on the Sonata. The dealership in CT said this is what we have and thats it tried to sell us a color and car i didn't want. He introduced us to the servece department and theybseem very nice as well . Jonathan called me to make sure all was going well with the car,even after we had already purchased it and driven it home and that never happens. I highly recommend this dealership and Jonathan my husband and I had such a great experience we wanted to let everyone know.

Tjbusta

20 de nov. de 2012

Went to bald hill kia after the rudeness of another dealer not naming the dealership in Johnston ,So glad i did should of went there 1st the courtesy Kevin showed me, the time kevin took to show me have to admit im not the easiest person to please but the patients kevin had with me was incrediable ,Then frankmy finance guy was great also the feeling as your one of them when you are there, would definely RECOMMEND TO EVERYONE I KNOW Thank You agin kevin and frank

helen.rivard

26 de oct. de 2012

I found a gently used 2012 Kia Soul on their website. Although I live in MA I decided to purchase that vehicle based on the car fax and the savings involved with buying a vehicle with some(8,000)milage. I found the negotiation easy and quick. They answered all my questions about purchasing in another state and handled all paperwork for me so I needed to return only once more...to pick up the car.On the day of the transfer, I left some special transport leashes in my trade-in. I called Mike from my home and he retrieved them and sent them to me in time for a rescue I was doing that weekend, saving me an extra trip back to Warwick. I would purchase there again

Jules4417

11 de oct. de 2012

Tonight we went to Bald Hill Kia.We were super anxious about whether to lease or buy our next vehicle.Chris was fabulous....He explained all of the options to me and although I didnt understand most of what he was saying...my husband did....We felt very comfortable....Frank Vescera was our finance guy.He walked us through everything step by step...It made buying a car an absolute breeze.I felt very comfortable.You always hear bad things about people in the car business, but these people treated us like family.We were extremely pleased and would recommend Chris and Frank to anyone!Thanks Chris and Frank for making our transition to our new car smooth.

Hammi

27 de sep. de 2012

I was just browsing at the Kia Dealership...had no intention of trading in my 2011 Kia Sorento, but their offer was so reasonable I couldn't refuse. Mike went above and beyond to make an out of state registered vehicle transaction happen.

Debra nason

26 de sep. de 2012

I was treated very well. All my questions and concerns were answered courteously, and made my car purchasing experience a pleasure. I had just experienced a very unpleasant encounter at another car dealership, and was quite impressed with my visit to bald hill Kia. I would gladly recommend them to anyone

Mike Maznicki

29 de ago. de 2012

The sales person, Mike Maymon, was attentive, caring, and he quickly followed through with whatever request I made to him. The business manager, Frank Vescera, was very efficient and answered all of my questions.Also, Bald Hill Kia had a very competitive price!

icetilt

29 de ago. de 2012

Bald Hill treated me great and everything I was told on the phone after my visit about financing and price was what I was given.

escobarpablo

13 de ago. de 2012

Being a paraplegic Kevin Falcone was helpful in helping me determine which vehicle would suit my needs, arranged to have my adaptive equipment installed, and worked delligently to make sure all my purchasing requirements were met. Would recommend Kevin Falcone to all regardless of whether or not they are disabled. Thanks Kevin.Sincerely,Bob

Victoria E. Yates

10 de ago. de 2012

The folks at Bald Hill Kia are a pleasure to deal with, both in terms of sales and financial arrangements.Having done some homework, I was familiar with the rave customer reviews associated with the Optima model...and there is NOTHING false in these claims. Both the car and the dealership, as well as the 2 exceptional gentlemen who made this happen, will be recommended by me to anyone who will listen!Kevin Falcone is my idea of the ideal representative- knowledgable about his product, but in NO WAY pushy or demeaning. He knows the car will "sell itself"; I was most impressed with his presentation- low-key and friendly, but always very professional.Frank Vescera made sure the deal happened - I have TERRIBLE credit - he found me financing that I can live with AND invited me to return in a year to (hopefully) refinance the loan at a better rate. THAT is service! I was not made to feel badly, and condidering my low credit score...I sensed NO contempt at all.The whole experience was pleasureable and somewhat exciting... at the age of 62, I'm buying my FIRST NEW CAR!!!!A VERY satisfied customerVictoria E. Yates

gscittarelli

30 de jul. de 2012

I have never been treated so wonderful like I was Friday. The men I Worked with and especially Kevin out of this world. I would go back there in a heart beat. Gail scittarelli

sdoylenewkia

29 de jul. de 2012

Our salesperson, Kevin Falcone, was very polite and respectful. He spent a fair amount of time showing pre-owned and new cars to ensure that we were comfortable with both the product and budget. Mr. Falcone answered all questions and did not in any way create any pressure to close a sale.

rebeccalknox

28 de jul. de 2012

I was very pleased with Kevin's service. We came in on a Saturday just looking at vehicles, to find out which make and model would best suit our family. He was not pushy and he respected the fact that we were just looking. He sat down with us and was very professional and never once pushed us into making a deal. He respected what we were trying to accomplish; finding a vehicle right for us. We went to a Toyota dealership, and our experience was much different. We were ignored when we said we were just looking, pressured into trying to make a decision on the spot, and with our continuous plee that we were just looking a manager was called to continue the pressure to make a deal. To say the least it was frustrating and exhausting. When we decided on the Kia Sorento, it was very easy to go back to see Kevin, because he had made us feel very comfortable right from the start. He earned our respect and it was very easy to do business with him. I would do business with him again and refer anyone who was in the market for a Kia.

2together

27 de jul. de 2012

Chris makes you feel at home. Very comfortable and helpfull. I had an overall good experience and found a vehicle that I originally wasn't looking for. I am very happy with my car now after a month and a half. There were some issues after the sale, however everything was taken care of.

MiamiSammy

25 de jul. de 2012

As a first time car buyer and recent college grad looking for a car is a tremendous ordeal, you need something reliable but not cheap. Joe at bald hill Kia was the right man at the right time. After going through 7 dealerships and typical "used car salesman" guys Joe completely surprised me by bringing the car to MY JOB! Just to look at it! If the service is as accommodating on my next car purchase I would continue a relationship with Bald Hill Kia. Thanks Joe! I love my Saab!!!

William H. Smith

23 de jul. de 2012

AFTER SEARCHING FOR A CAR FOR MONTHS ,I WAS RECOMENDED to see Joe Monti.We looked at all of the used cars in our price range with, no preasure,my wife and I found a Kia Sadona,that was in imaculate condition,and with low milage and a little over our price range,Joe lowered the price to ours.this deal was made on a Friday night,by the next morning the deal was complete,and all we had to do was sign the parers and drive away.I recomend this dealer very highly,and I will always buy my cars through Joe Monti.

sneary

8 de jul. de 2012

It was a good experience!Everyone we worked with was friendly. They gave us a great price and were able to secure low financing on the car.

rb106

1 de jul. de 2012

Went in for an oil change / tire rotation on my 2010 Kia Forte Koup and left with a 2012 Kia Optima EX. My wife loves her new car, while waiting for my oil change I was talkiing to Al who sold me my last kia, he said take it for a ride and I bought it. I love Bald Hill they do not pressure you and take their time with you. I have benn dealing with the Bald Hill family since 1992 and would reccomend them to everyone looking for a new or used car.

sammthe

29 de jun. de 2012

It was great dealing with Kevin Falcone. Kevin went out of his way to help me find the car he thought would be best for my needs and also one that was in my price range.Kevin was not the typical pushy sales person you normally get when looking at cars, he was honest and upfront with me. I would recommend Kevin to anyone I know that was interested in purchasing a Kia car. Gene

SeeYainA-KIA

24 de jun. de 2012

This dealer ship was great and had he best selection around! I highly recommend them if you are going to buy a new KIA! Ask for Chris!

camper123

16 de jun. de 2012

My husband and I were very impressed with Mike Maymon and the rest of the sales personnel at Bald Hill Kia. Mike was very knowledgeable about the product and extremely helpful. He was able to answer all our questions. We really like our new Sportage and just returned from a trip to Maine and got 32.7 miles per gallon. We both feel that this is exceptional for a brand new car and look forward to the mileage increasing when the car is broken in. Kudos to the dealership.Carol E Nelson

Scout02882

12 de jun. de 2012

My experience at Bald Hill Kia was exceptional. By far the easiest and most stress free car purchase I have ever made! Everyone there really made me feel that I mattered, my questions and any concerns that I had were answered in a timely manner. Not only was my salesperson Mike Maymon attentive and professional but so was everyone else that I had any contact with at the dealership. I visited a couple of times and never felt rushed or pressured by anyone, they were all eager to help me find a vehicle that I felt safe and happy with. I would highly recommended this dealership to anyone purchasing a new or used vehicle.

Mheywood1

12 de jun. de 2012

Joe Monti and the Bald Hill Kia team were honest, upfront, and easy to work with. I never felt pressured nor did they try to haggle with me. Joe was friendly and went over and above to make a deal for a new Kia Sorento work for me! I would not hesitate to go back to Joe and Bald Hill Kia and I highly recommend visiting Joe if you want a great vehicle and a great experience! Joe gets an A+++ from me!

ecrawley25

12 de jun. de 2012

Hands down an overall great experience! Friendly, knowledgeable, helpful, treated me with respect. I love my Kia Soul!!Went to another dealership prior to Bald Hill Kia and it was horrible,so it was refreshing to have a great time when I dealt with this dealership. Will recommend to all friends and family!

pamoberg

10 de jun. de 2012

I found Kevin Falcone to be very knowledgeable with respect to the car I was looking at. He gave me plenty of time to look at other cars and make up my mind about which car to buy. Actually it was a no brainer because the Kia Optima sells itself! The car was ready for pickup right on time and all of the details were taken care of by Kevin and the staff. So far I'm very happy with my purchase. It's a beautiful car and it runs great. The mileage is phenomenal. I would recommend this car and this dealership to anyone.

Sandyleec60

6 de jun. de 2012

Mike was extremely helpful with the the purchase of my new Kia Sportage. He was very knowledgeable and professional . Mike was very patient , showing and explaining the details of my new Kia. I HIGHLY recommend Mike & the Staff at BaldHill Kia. They did an excellent job.

mlafountain1980

4 de jun. de 2012

Great dealership. Good to know dealerships give military discounts. If I had any problems they fix them right away. Everyone was very outgoing. Had a great buying experience with Kia of Bald Hill RD Warwick.

mavricklight

31 de may. de 2012

I had my '96 Toyota Corolla for nearly eight years (since I was a Junior in high school) and when it finally came time to say goodbye to her I turned to the Kia Optima as my step up. Now, this was my first time buying a new car and so I knew that I needed to be cautious and do my research. I went to one Kia dealer and they were very helpful, but when I arrived at Bald Hill Kia I was introduced to Al and the process to get me into the car I wanted began. While Al is very headstrong and eager, he is more than willing to work with you and will bend over backwards to make sure that you feel comfortable not only in the Bald Hill Kia atmosphere, but also with the car that you're planning to buy. He works with you on the price and presents you with all of the necessary information in a true and friendly manner. If there is some discount that you're eligible for, Al will point it out and make sure to get it done for you and if there is any complication he will do his very best to oversee it personally until the matter is settled. In all honesty, there isn't a bad thing to say about my experience at Bald Hill Kia, and especially with Al. Are they eager to fit you into a car and see you drive off? Of course! But, you're not pressured like you are at other dealerships. No, Al will make sure that you get just what you want; he only provides that necessary push to get you started. Just like the new "start" engine button on my 2012 Kia Optima EX!

shankay781

4 de may. de 2012

Kevin was awesome! He knew all of the answers to all of my questions. I know that he had only worked at this dealership for a few days when I met him, but he knew the car inside and out. He didn't pressure me at all, and he made me feel very comfortable. He negotiated a VERY good deal for me. His follow up since I picked up the car on Monday has been great! I am very proud and excited to be Kevin's first sale at Bald Hill Kia! I just hope that the guys cut his tie like they said that they would.Thank you!Shannon Russell

panamera66

1 de may. de 2012

Mr. Baker and Mr. Maymon made our car buying experience wonderful, unlike a great many dealerships, Bald Hill Kia possesses the "Right Stuff" where others are lacking in customer service, product knowledge and expectations. We were never pressured, switched or discourage; they were much more than just another Kia Dealership, and we left extremely satisfied. I would recommend anyone who is looking to purchase a new or used vehicle to drop by Bald Hill Kia for a test drive and you will not want or need to go anywhere else. Absolutely the Best in Class.

batres78

23 de abr. de 2012

When first walking into Kia I was approached by Joe I explained to him what I was looking for and my budget. He was able to work with me and got me to the numbers I wanted. I definitely enjoyed working with him. He is very friendly and SEXY. Glad to have met him!!!!!

btrudel

23 de abr. de 2012

first new car experience ever, mike was very helpful and friendly. as with any car dealer i think the process of having to go talk to a manager is a bad process, give the people whom the customer talks to the authority to make a deal or remove them from the process. other than that the whole experience was great.

paulaq

4 de abr. de 2012

My experience at this dealership was great. I had visited two other dealerships prior to bald hill kia and I walked away from the other places. Al was great to my husband I. He made this experience very easy and very fast. We got our new car exactly how we wanted it sooner than we expected. I would definately recommend Al for anyone looking to get a car. And this dealership has a great stock of cars.

ccee

3 de abr. de 2012

The dealership was able to get me the exact Kia I wanted at a great price. Everyone was very friendly without that pushy salesman feel. I would recommend this dealership to anyone.

tbouchard

30 de mar. de 2012

Best experience I've had at a dealership. From my internet chat with Jonathan and sales experience with Chris Singleton Bald Hill Kia is a great place to buy or lease. Chris's no pressure sales style was very welcome after dealings with a few other dealerships prior. He was knowledgeable, friendly ans so accomodating. I will be back when the lease on my 2012 Kia Soul is up, thanks guys!

CyndiM1317

27 de mar. de 2012

My husband and I went into Bald Hill Kia to look at our options for a new car and 2 hours later we drove away in a new Kia Sportage. Al Paulo was very friendly, informative and helpful as we tried to figure out what kind of vehicle we wanted. The entire car buying experience was actually enjoyable and we got a great deal on a new car--- can't ask for more than that!!

karen3263

23 de mar. de 2012

My husband and I went to Bald Hill Kia hoping to purchase a 2011 Sedona that we had researched on line. When we walked into the showroom, the first thing we noticed was a gorgeous, brand new, glacier blue 2012 Sedona. We immediately fell in love with it but were unsure if we would be able to afford a bigger monthly payment than we would have had with the 2011 van. Al Paulo, the salesman, was friendly, knowledgeable and honest with us from the moment we met. He answered all of our questions and we never once felt pressured or uncomfortable. He made the whole car-buying experience unlike any other I have had. Within a very short time, we were told that not only had we been approved for the 2012 model but the monthly payment was only slightly more than what we had planned for and was totally affordable. Frank Vescera, the finance manager, was also extremely pleasant and knowledgeable and worked hard to give us the best price possible. In no time we signed all of the papers and had a tour of the service area for future maintainence visits. After a total of 2 1/2 hours, we drove home in our beautiful new 2012 Sedona. Al and Frank made the whole experience more pleasant and comfortable than I ever could have imagined. I would recommend Bald Hill Kia to anyone who is looking to purchase a vehicle; new or used.

pmeehan3

10 de mar. de 2012

This was the best experience I ever had dealing with a sales person. Joe Monti Was great to deal with no pressure, he showed me just what I was looking for in a car he didn t try to push me into something I didn t want or could afford. Thanks again Joe And when the time comes I will be back.

steven1324

2 de mar. de 2012

I think the people at Bald Hill KIA were great, all through the whole process which was a lot easier than I have experienced in the past. They all seem to work together to get us the car and fiancing I needed like one big family. I would highly reccomend them to anyone. No pressure and a great car for our family. In my book they are a 5* dealer. And had a car quick and easy. Thanks again Steve

wmeunier

28 de feb. de 2012

No hassles, straight forward pricing, honest and easy to deal with. All my questions were answered direct. Went to other dealers they were just the opposite and that is why I purchased my new car from Bald Hill Kia and Mike Maymon. Thanks Mike and Bald Hill Kia.

nmarsella

27 de feb. de 2012

Bob the owner and Mike in sales were excellent! We would definitely recommend this dealer. The only issue was with the finance manager in how he handled the situation with the lost title on the trade.

William Gering

21 de feb. de 2012

My overall experence was great at the dealership. Mike is one of the mosttrusting people that I have ever dealt with when purchasing a vehicle.The car was bought for my daughter, and Mike went the extra mile to helpus out.I would at this time like to say thank you to everyone at Bald Hill Kia,but most of all to Mike Maymon.William Gering

anntt

12 de feb. de 2012

My husband and I were in the market for a small, safe car for our daughter. The Kia Rio 5 was perfect and priced right!

Sportage

2 de feb. de 2012

Jon Annear helped me with various of questions. It really helped me a lot and will be back for more information

uaintbuddy

30 de ene. de 2012

I wanted to take a moment to say thank you so much for the very thorough service my friend and I received while shopping for a new Kia at Baldhill Kia in Warwick,R.I. Jonathan Annear the Internet Sales Manager was very professional and thorough with his follow up. He answered all of our questions, John gave us the best price and over all was a pleasure to deal with. We are very satisfied and wanted to take the time and make sure we acknowledged the great work you do. Thanks John! Best Wishes,Vincent A. Cianci, Jr.

lockney

22 de ene. de 2012

joshua was great. very personable and honest. Would do business again because of relaxed relationship...great guy.....very knowledgible about the product line and had great tips and suggestions about kia

Joyce Bernau-Enriquez

20 de ene. de 2012

Our experience was very positive. Al did not try to sell us any car other than what I specifically asked for- a car that offered room for transporting equipment and that had a standard transmission. I also wanted a grocery net, so Al threw that in before we drove away.I had done my homework on Edmunds.com, and even though I didn't press for the lowest price, I still feel we got a fair deal.

eaton

18 de ene. de 2012

I was looking for a car in a certain price range which narrowed by search to one particular vehicle. Based on my needs they steered me toward a larger model I didn't think I could afford without any hard core pressure. They were all very helpful and patient, going out of their way to make the numbers work for me so that I could get a car even better than I hoped for. The model I wanted was not on their lot but they found it and I was driving it home the next day. They were all super friendly, professional and a pleasure to do business with. I wouldn't hesitate to shop there again, have my service done there or recommend them to anyone!

normadel55

15 de ene. de 2012

it was a very nice experience going to bald hill kia.first off they don't come running to you as you pull in the driveway,they give you time to see what's around,they come out and ask if you need help,then they back off a little,which is great because i hate when a salesman gets in your pocket.in my eyes joe monti was the perfect salesman.i went to at least 10 dealers before i went to bald hill kia,they were the last because they were far from home,when it's time for another car i know exactly where to go. thank you joe !! norma del vecchio

fastkia

5 de ene. de 2012

I would like to thank Joe on a great job because I never thought I would trade my mustang for a Kia optima,but your continued Face book post of the Kia optima made me fall in love with it and the soul commercials are funny keep them coming LoL! I'm sorry it took so long to post this but new house new car things are crazy. I love only going to the gas station every two weeks not every two days.If your looking to buy a car go see Joe Monti at Bald hill Kia.He brings the fun back into buying a new car.I wish all of you at bald hill to have a great new year ,I will send you lots of referrals.

wendy63

29 de dic. de 2011

I have to admit right from the beggining I have never enjoyed buying cars in the past. Several experiences I have had buying cars in the past were not enjoyable. I honestly have to say working with Josh was the best experience I have had. I was buying this new car not because I wanted to but because I needed something that was good on gas. Josh took his time with me explaining all of the great options in the Kia Soul I picked out. He demonstrated the bluetooth to me. I say this because before I went to Bald Hill I went to 2 different dealerships and not 1 salesperson took the time to go over the specifics that came with the car. I just wanted to right this review so Joshua gets the credit he deserves. He is truly a great asset to Bald Hill. Its nice to have a car guy that is concerned more about the customer than what he is making!! Thank you again Josh!!!!!!Wendy W.

radiorizz

27 de dic. de 2011

All the "great" ratings wre given because of the excellent buying experience we encountered at Bald Hill Kia. One never knows what one will encounter when buying a car but this was beyond our expectations. Josh was a gentleman, was well informed and guided us through the process to a completed transaction. What a pleasure!Tony

thanksbob

21 de dic. de 2011

I went to look into a used Element I has seen online, and meet Jon, he said he did online sales, but ended up helping me anyway. The car I went in to see, was no longeravailable, but he talked me into talking a test drive of the Sportage. I appreciated his not being pushy, but knowledgeable. Before I knew it, they had given my a value for my trade and a price for the Sportage, which with rebates was inexpensive.He followed up with some emails and a few days later I went back and bought a Sorento.It was fast, easy, no pressure as was closing and financing the truck.Highly recommend Jon

maryellent

19 de dic. de 2011

My experience at Bald Hill Kia has been fabulous. I brought my car in last week and Deanna helped me so much. I needed a replacement part that was ordered promptly and Deanna went above and beyond to get me a loaner car (I have to be to work at 7:15 am! yikes) and the job got done so nicely. Deanna is ALWAYs pleasant, accommodating and a pleasure to speak with. When I need service, I know that she and Roger will take care of me with courtesy, efficiency and care. I really value you guys. Knowing that Roger and Deanna are there for me is priceless and makes my a really loyal customer!!

klxaab

17 de dic. de 2011

Jonathan was my initial contact at Bald Hill. He was very polite, helpful, courteous, and informative. He never tried to be pushy or disrespectful like I experienced at many other dealerships. He was fair and honest which is what won my buisness. If he was not such a pleasure to work with I would have found a different dealer that was closer to home. We drove 2.5 hours from NH to RI and will do it in the future for other cars because of our experience. We also had the pleasure of meeting Frank, the Finance Manager, who took the time to fully explain warranty offers, financing terms, and even above and beyond tips about insurance. Frank was very friendly and welcoming and a pleasure to work with. They made buying a car a good memory. I appreciate all of their hard work and communication to get us into a gorgeous, sleek, comfortable truck in our price range. Thank you both again for all of your hard work it was much appreciated and would make the drive for the two of you anyday. You definitely earned our business!

smile24

13 de dic. de 2011

We were very pleased with our experience at Bald Hill Kia, everyone we worked with was so professional. I find the whole car buying process stressful, but I believe the team at Bald Hill Kia have in fact changed my outlook. I love my new car and would recommend this dealership to my family and friends.Sincerely,A very Happy Customer

briankent

13 de dic. de 2011

I purchased a used 2006 Kia with 98,000 miles from a used car lot and brought it in with 108,500 to the dealer. It was in great condition and in show room floor condition. A few bulbs were out etc. I traveled to west side of the bay for this Kia dealer. Every much the professional dealer as described in the reviews on this site. Everything was fixed and at a very reasonable price to boot. A suggestion was to have the rear axle service because of the high mileage. I agreed and this work was also done. The point is, they could have suggested more additional work, yet just the work that 'really' needed to be done offered. ps) I dropped the car off first thing in the AM and received 2 calls during the day for updates and suggested work without the pushy sales type pitch. I highly recommend this dealer and I usually dont use 'dealer' services because of the pricing, yet they were very competitive. I will travel the extra miles for this kind of service and treatment.

bluwaters

7 de dic. de 2011

A fantastic group of people to work with from the first day I walked into the dealership. Very pleasant and informative.They work as a team and I appreciate that. If someone didn't know something they would source the information for me and get back to me immediately.Bought my first Kia and I wasn't even on the market for a Kia, but these guys here did a fantastic job selling me on it.So far (almost 3 months) I am still one happy customer. Kia has come a very long way (so i have been told).Both Sales and Service Department has a great group that works well together. I have had the pleasure working with some of them on small things (i.e: new mats, new mud flaps) and the service is impecable!Look forward to my years working with them and who knows, maybe getting another Kia.

bdicristoforo

4 de dic. de 2011

On October 31, 2011 I was shopping around for a car and the first dealership I went to that night I was very disappointed with the service that I had received. To be honest I was positive that I would not be buying a car that night because of the experience that I had at that dealership. Simply because of how close Bald Hill Kia was to the first dealership and on the recommendation of a friend I went to the Bald Hill Kia dealership because I was interested in the Kia Forte and the Optima. When I walked into the show room all the sales associates were with other customers besides one. I was fortunate enough to be directed to Josh Ostrow. Josh's interpersonal and communicational skills immediately made me feel as though I was talking to a family member. The best was to describe it is to say that, Josh talked to me like I was an adult and did not discount me or blow me off because of my age. I am a 24 yr. old male and this was my first brand new car. Josh took the time to talk to me like I was an equal, someone who belonged there, instead of just going through the motions with me. I can assure you that if I wasnt interested with the Kia line of cars I would have found an adequate used car just so that I would be able to give specifically Josh my business. Now I am not saying that I didnt like the other sales associates, Im just saying that I wont have the opportunity to get to know them because as long as Josh Ostrow is a sales associate at Bald Kill Kia, I will be giving my business to Josh, and if Josh were ever to switch companies I would switch to that dealership. I was so happy with the experience that I had with Josh that I actually talked to my mother and told her to speak with Josh. As expected Josh treated my mother the same way he treated me and she bought the exact same car that I did. My mother and I both bought Kia Optimas from Josh. So to sum this up, Josh treated me like family, he helped me to make a sound business decision on the first major purchase of my life and I will always be indebted to him for that. He could have seen me as an easy target to take advantage of, but instead he helped me to understand the ins and outs of the car buying process. Josh then did the exact same thing for my mother. I will always from here forward consider Josh a family member and will always bring my car business to him. My fiance will be in the market soon for a new car and I can assure you that I will be going to Josh for that purchase as well. I hope that this review will be helpful to anyone who takes the time to read it, and who is interested in the Kia auto line and finds themselves at the Bald Hill Kia dealership.

Ritz2751

30 de nov. de 2011

This was my first visit to Bald Hill Kia and I will definitely be telling all of my friends to go there whenever they are looking for a car. Not just to go to Bald Hill Kia, but to specifically ask for Josh Ostrow. I must say that going to car dealerships have never been one of my favorite things to do, but Josh took every anxiety away for me. (without me even having to ask).He was very friendly, polite, courteous. Going out of his way to make my purchase not only stress-free, but fun. I'm not very good at writing reviews, but I have to say that Josh was the most helpful salesman I've ever dealt with.Thanks again,Karen DiCristoforo

daneff58

9 de nov. de 2011

Hello,My wife & I were looking for a new/used car. We started looking outside by ourselves. Just our luck Josh was out there also. He came up to use asking if we were here to see any one special we said no. We talked for a while trying to figure us out. On our needs & wants. We looked at a few cars within our budget and then he showed us I never thought of looking at we took it for a test drive. I liked the car most of all I liked him. No pressure no pushing.I said if you can meet my needs this is the car. We went inside it was quite cold outside. Filled out some paperwork stuff you have to do. And after all this he didn'tpush or say you have to buy this car. Josh is a wonderful salesman he listens and takes the time to see what the customer truly wants.I think he's a credit to your Sales Dept. He's the no pressure salesman.I would buy a bucket of mud from this guy.Thank YouDavis Neff

hiltermann

8 de nov. de 2011

This is the FOURTH Vehicle ((( our 2nd. Kia ))) that my Family bought from this Dealer. They are most competetive and are very serious about Pleasing their Customers. As I said earlier, I have bought from them before --- AND --- I will buy from them again. In addition I recomend Bald Hill Kia to everyone in the market for a new or used Car.The Owner as well as his Staff will Bend over Backward to make sure you leave Happy.

stockguy

3 de nov. de 2011

This is the second car purchased at Bald Hill Kia from Al Paulo. Al makes the process very easy and knows the product well. I did have to twist his arm a bit on my trade, but other than that it's a great car and a very good dealership to do business with.So guys remember this when I come in for my third Kia (LOL)... I'f your looking for a great car and a good dealership stop in at Bald Hill Kia and ask for Al Paulo, you'll be driving out in a new car.

gth77

30 de oct. de 2011

After being to numerous dealerships in Rhode Island and Massachusetts, I cannot tell you how refreshing it was to deal with Bald Hill Kia and Mike Maymon in particular. Mike Maymon was attentive, informative, genuine, no "heavy sales", treated me respectfully, with kindness and friendliness. He gave me just the right amount of space to ask the questions I needed to, went out of his way to gather answers that were not immediately on hand (contacting the previous owner for another key, for instance), gave me all the time in the world to test drive, inspect and just "be with" the car. It was a wonderful experience and VERY different from the hard sell, game playing scene I had been exposed to at other dealerships.... and I have SO little patience for that sort of thing!!! Obtaining financing was done with Frank Vescera at the dealership itself. Frank was informative, did his research and got me a better interest rate than I had been quoted with a local credit union, took his time to literally go over each and every number on the paperwork so that I felt educated and could make some confident decisions. The bottom line is that I got a spectacular Scion XB from 2006 (the fabulous "Toaster Car") with 70,000 miles on it and for a good price. It had a clean carfax and had been through the service center at Kia to attend to some dings and scratches that come with the older car. Let me tell you, it looks wonderful and to date is it performing great. Overall experience - I'm proud of my choice, feel I handled what can be a daunting experience well -- and I was able to do that because of the staff, particularly Mike Maymon, at Kia of Bald Hill.

carolmclaughlin

25 de oct. de 2011

I purchased a KIA Sorento and i love it! I purcased it at Bald Hill KIA and Josh Ostrow was wonderful to work with as was Robert the manager. What can i say... friendly, cheerful, professional helpful, you name it overall the BEST experience i have ever had buying a car!!! The staff at Bald Hill KIA are ALL so fiendly and helpful and are willing to do whatever they can to help you make a purchase that your satisfied with. And i am completly satisfied.If your shopping for a car, go no where else but Bald Hill and ask for Josh!! GREAT car,GREAT value!!!!

santafegirl

23 de oct. de 2011

I was car shopping with my daughter recently and had the pleasure of working with Joshua at your Kia Dealership. What an outstanding salesperson and asset he is to your company. He went above and beyond what we had hoped for he was very candid and kind hearted to both me and my daughter. He informed us that our car buying process was going to be the beggining to a relationship rather than an ending once our transaction was completed. He has followed up with what he said he would do since the suv we chose had a strange sound in the engine. Joshua and my daughter and I went on second test drive on a Thursday night with my husband who could not make it in the first time there. Josh said he would make sure he took care of it before we picked it up. This guy went in the day he was going on vacation to make sure it was taken care of. He asked me to allow the finance manager to assist us in securing a loan. Frank the finance manager was willing to be there Saturday morning at 8:00 to sign the papers since that was the only time we could be there. I must say What a pleasure it was dealing with Joshua and Frank!!!!!!!!Kathleen M.

She1940

21 de oct. de 2011

I was very pleased with the service and the salesman one year ago and returned to the dealership once again very pleased with Josh and his professional manner

tom725

18 de oct. de 2011

I recently bought a KIA Forte from Bald Hill. I had a great experience! Chris Singleton was excellent! Chris was very fair and honest about the price. He helped me get a great finance rate for my loan.Chris went on the test drives with me. He is very knowledgable and answered all my questions. He helped me make the decision for the car that is best for me.

dedaruss

14 de oct. de 2011

When I went looking at Bald Hill Kia it was with the intention of "window shopping". I wanted to get an idea of the different types of vehicles Kia has to offer. Josh approached me within minutes and began to explain how I would be able to get into a new vehicle. He sold me on my new KIA Forte - and I am extremely pleased with my overall experience. Josh has been there from beginning to signing the papers - and this being my first "new" car experience, it has been very comforting to have this support.

lhawkins

8 de oct. de 2011

Salesman was very helpful and was able to get the Sorento I wanted. He kept in contact with me until he could find what I was looking for, also suggested options I wouldnt of thought I would have needed till now. Love the back up camera and heated seats are a big plus. I would send family and friends to see Mike Maymon.

johnsalois

27 de sep. de 2011

I usually don't take the time to do these reviews but I had such a good experience at Bald Hill I thought they deserved praise. I am a very picky buyer and the guys at Bald Hill were exceptionaly patient with me. They answered all my questions and demonstrated they cared that I was making the right choice of vehicle to fit my needs. The finance department was up front with every deatail of my purchase and helped me chose fron several financing options. I recently was in for my second dervice on the car and the transaction was quick and easy my car was cleaned and ready for me when promised. I hope when you buy your next vehicle you will visit Bald Hill Kia.

seth.steinman

26 de sep. de 2011

I walked in and told the salesperson that I was just looking and didn't want to buy today. I test drove a KIA Optima and asked if he could price it out for me. After offering me TWENTY dollars less than MSRP and 1/3 of the KBB for my trade, I said thank you for the information. The salesperson then started getting really pushy saying "I thought we had a deal. After spending over an hour with someone (almost all of which was spent getting me a price estimate), I at least deserve something" then just got up and walked away. I was so angry at the customer service that I told the manager. The manager apologized and told me that I could call him for anything or if I had any other questions. So a couple days later, I saw a car online at the dealership for a good price and called the manager. He proceeded to tell me that it was a typo, the car was really $3,000 more than that. I said that they should be more careful about the prices they post online because many shoppers, like myself, shop around primarily on the internet. The manager then said "I don't have to and shouldn't have to explain myself to you." That was the last straw. I would not recommend anyone go to this dealer. The prices are awful and the service is even worse. The only positive is that it is the only KIA dealership in the southern half of RI. However, if you do go, I would recommend asking for someone other than Mike.

Connie Wallace

7 de sep. de 2011

My husband and I just purchased our first KIA. After dealing mostly with luxury car dealerships in the past, we honestly didn't know what to expect from KIA. We consider ourselves very lucky to have found Josh Ostrow. He made our entire experience such a pleasure from start to finish. I can't say enough how professional, friendly and thorough Josh is. We went above and beyond and I can tell that this is the way he treats ALL of his customers - not just us. We are thrilled with our new Sorento and we will tell everyone just what a great experience it was to work with Josh and Bald Hill KIA. We wouldn't hesitate to enthusiastically recommend him to anyone we know who is buying a car! On a scale of 1-10, Josh is a 10+!!

ppetrone6

2 de sep. de 2011

My overall experience with this dealership was fabulous! Friendly, willing to work with you and smiling! They made me feel as a consumer that my business was the number one priority and not telling me what they were going through personally or if they were not going to make their quota for the month, if I did not drive away with a new vehicle. I went to Bald Hill Kia after I had a very bad customer service experience with another dearlership. I had wish I had gone to Bald Hill Kia first. I called and was connected with Rob Baker, the Sales Manager, and he said to come into Bald Hill Kia and speak with them and they would help me. He had assigned Chris Singleton to my account and Chris was so friendly and accommodating, I would recommend him to any customer. The owner is very nice and Bald Hill Kia is family owned and the family has been in the car dealership for many, many years. 3 or 4 generations. I leased a Kia Sportage and they had shown me the vehicle on the showroom floor, which I loved. Exactly what I was looking for. Going through the financing office was easy and the woman that was in that office was friendly and smiling and accommodating. I have already recommended Bald Hill Kia to a friend of mine and gave her one of the referral vouchers that the dealership gave to me with all of my paperwork. (hopefully she uses it!) Once again, thank you Bald Hill Kia for turning my awful customer service experience with the other dealership into a nice, accommodating and actually fun experience! KUDOS to Rob Baker and Chris Singleton!!!!!

sarver

1 de sep. de 2011

A special thanks to Josh Ostrow at Bald Hill Kia. Josh got us into a brand new 2012 Kia Forte, when we thought we had no other options but to walk! We were never once pressured, and the buying process became almost enjoyable! Josh never stepped below the level of utmost professionalism. And, in the process of searching and buying, we acquired a very special and dear friend. What a phenomenal guy and salesman! He, in our eyes, comes highly reccomended! Ken Sarver Inger Teolis

MattAveoDriver

16 de ago. de 2011

Recently my car's engine gave up the ghost after 190,000 miles and I found myself in dire need of transportation fast and cheep. My wife and I scoured the internet and found a few options. I'm sure it was obvious from first contact that we weren't going to be big ticket buyers, but Joshua treated us like we were the most important people the dealership had seen in months. He went out of his way at every turn to help us out and get us a great deal on a nice used car. I used my own credit union for financing, which added an element of chaos to the day's paper-shuffling, but he handled everything in a professional and expeditious manner.If any of my friends found themselves in need of a car, I would definitely tell them to call Joshua Ostrow at Bald Hill Kia.

mrdmlobato

8 de ago. de 2011

There are some dealerships that I would never return to again. Balk Hill Kia is one I will come back to and will recommend to friends.As we were replacing a car that was totaled in an accident Josh was particularly helpful not just in finding the right car (2011 Kia Sou) but in helping us deal with the insurance company - especially when they (the insurance company) seemed to be dragging their feet in getting us our settlement.Josh never pressured us and gave us time to go to other dealerships to check other cars and options. When we came back Josh was there to help. He answered all our questions and never tried to push us into a car that was more than what we were looking for. Overall, while not something I want to do again soon, it was a good experience and I would certainly come back to Bald Hill and Josh next time I'm in need of a new car.

dealerrater2424

3 de ago. de 2011

I have had the vehicle for a week and my family and I love it. All of my co-workers have come out to the car and checked it out. I told them what excellent customer service they can expect from Bald Hill KIA along with a quality product. So don't be surprised if you get some of these folks inquiring about a test drive and asking for Joe Monti, who provided top notch service to me when choosing this vehicle. I look forward to coming in again for the oil change and will definitely recommend Bald Hill KIA to anyone interested in a good deal.It's a Wonderful Life,Jimmy Stewart

donna_kelly

2 de ago. de 2011

The day that I went to Bald Hill Kia, I was expecting the same old routine that car dealers are known for. To my surprise, I experienced something totally unexpected. As soon as I was introduced to my salesperson Joshua Ostrow, I was confidently reassured that my next car buying experience was going to be very different than all of my others. To be honest the process was made very easy and effortless as Josh worked on my behalf to make sure I got what I felt was a fair price for my van that I was trading in. After telling Josh what and where I needed to be for a payment, I was willing to spend more to get what I wanted as Joshua demonstrated over and over again the value of my new Kia Soul Exclaim!!!!!! Joshua knew all of the features and demonstrated all of them unlike all of the other Kia dealers that I went to. I could of gotten the soul cheaper at Metro, but after seeing all of the great reviews Joshua had I felt confident I was buying from someone that truly believed in Customer Service after the sale. Thank You Joshua you have earned ny respect and buissness for years to come!!!!!!!!Donna

vcb3

19 de jul. de 2011

I recently purchased a 2012 Sorento and Josh Ostrow was my sales person. Upon arrival at the dealership, Josh greeted me with enthusiasm about making sure that my car buying experience would be pleasant and successful. He made sure that I got the car I wanted. Once I told him that I needed to leave with a car that day he worked tirelessly and promptly to make sure I was satisfied. A couple of hours later I left with more than I expected. I love my Sorento and Josh was wonderful. I feel confident that if I need answers to questions about the car he is just a phone call away. Josh was helpful, kind and patient. He was never pushy and I never felt pressured to buy a car. It was a very pleasant and enjoyable experience. I highly recommend Josh Ostrow to help get you into the kind of Kia you desire. Thank you Bald Hill Kia and Josh!

Chris Caccia

29 de jun. de 2011

Our son Chris was looking for a Kia Forte SX. He went to a dealer inJohnston RI and got the run around and BS that they are known for. He call Bald Hill and spoke with Joshua Ostrowand told him what he was looking for. We went there and Joshua was up front with Chris and they gave us the best price and treated us like they appreciated our business. This is the second car we bought from Bald Hill Kia in the past 3 years. We bought a used 2005Sportage EX and received the same excellent service. I would recommend anyone who is looking for a Kia to go see Bald Hill Kia and ask for Joshua Ostrow you wont be disappointed. Forget the other dealers their just out to put their hands in your pocket!

rmoseff

24 de jun. de 2011

After being jerked around by two other Kia dealerships in the area, my wife and I were pleasantly surprised with the experience at Bald Hill. Chris was honest and straighforward and worked with us to achieve a payment that we were happy with. Thanks to Rob and Frank too, for such a pleasant car buying experience. We highly recommend Bald Hill Kia.

lordeg

27 de may. de 2011

I worked with Josh Ostrow to purchase my first ever Kia- a 2011 Kia Soul. He gave 110% of his time and attention to make sure I was happy with every aspect of my purchase. When I was having issues with my car's Bluetooth for several months he went above & beyond my expectations. It was not a problem with the car, instead it was my mobile phone. It was only because of his continued assistance that I received a new phone from my wireless carrier and the issue was resolved. Now I absolutely love my Kia Soul! Lori D., Warwick, RI

aliassimchin

27 de may. de 2011

May 27,2011 Frankly, purchasing my Optima from Baldhill Kia was a delight, by far the best. Baldhill Kia's Sale staff and Parts department were outstanding. The pricing and incentive rebate programs was more than equitable. I would surely not hesitate to recommend Baldhill Kia to friends and family and or being a return customer!!!!!A notable mention: My salesman (Mr. Joshua Ostrow) was very professional, Mr.Ostrow shown all the features of my Optima and answered all my questions. I felt extremely assured during the whole sale process. There was no stone untuned.Lastly, Mr. Art Clark (Parts Manager) was extremely knowledgeable, he pointed out all the accessories available for my Optima in which I purchased and is very happy with them.In closing, Baldhill Kia should be commented and should be modeled for others......Truly,Mr. S. P. Chin

pforchione

25 de may. de 2011

Josh was excellent! Good buying experience. He spent time to get the price as low as possible, and after a few iterations (:-)), gave us a sufficient trade-in amount for our car.He took care of several minor issues and questions without a problem, after the sale had been completed.

ThomFJr

20 de may. de 2011

My first visit to Bald Hill Kia did not turn out well. The first salesperson Ispoke with (he knows he he is) was supposed to get back to me with prices andinformation. After waiting 10 days for him to get back to me I decided to stop inagain to the dealership. This salesman did not remember who I was and couldn't locateany information about my first visit until going through stacks of files and blaming someone else for his incompetence. Needless to say, I did not want to dobusiness with him. I was fortunate to speak with another salesperson, Joshua Ostrow.Josh was extremely knowledgeable, professional, and very polite. He spoke with me asif he really was concerned about my needs. He returned my phone calls promptly andalways with the correct information I was seeking. I have an order pending for a newKia Optima thanks to Mr. Ostrow. Bald Hill Kia is very fortunate to have Joshua on their sales team. Thom Fisher, Warwick, RI.

portlandslc

19 de may. de 2011

We worked with Al in buying our new Soul. Not only an amazing vehicle, but amazing experience working with everyone at the dealership. Clean place, friendly environment and just an all around good feeling about this dealership. Every question we had was answered, we felt we were always told the truth and everything was laid out on the table for us. Also, when we picked up the vehicle we were shown the parts department, service deparment and the whole operations of Bald Hill. This makes us feel more confident in our purchase, go on! Buy at Bald Hill! Awesome experience.

linda hanley

11 de may. de 2011

my experience with bald hill kia was fantastic-i leased my kia forte-5 door-i love my car-my salesperson was chris singleton-he was a wonderful-very thorough-i met the manager-rob bsker-he wanted to make sure i was pleased with chris which i was totally happy-when chris was away from his desk another salesperson josh ostrow would come talk to me--i was extremely happy i went to bald hill kia-i give everyone i spoke with an excellent rating.

apenn9ine

19 de mar. de 2011

Dave was very courteous, friendly and had a great sense of humor. We did not feel pressured at all and it was a great experience. We purchased a used Kia Sorento and were very pleased with the price, warranty and the condition of the vehicle. Would definitely recommend Dave and both the Bald Hill Kia and Dodge dealership to others.

al_optima

1 de mar. de 2011

Hello Joe Many thanks from both my wife & I for the smooth transaction on buying our new Optima. You were very professional and courteous with a sense of humor. This is our first Kia and I must say, after buying over 20 new cars in my life (I'm an old bastard) this experience was tops, no high pressure and the numbers worked out exactly where I expected. All you guys were happy and gay (bad choice of words) pleasant to be around. I will certainly give you a 10 on every catagory on the Kia survey. BTW, we absolutely loooooove the car, a lot of car for the $Take care & good luck with your girl's cooking. (I had Rigatoni & meatballs last nite LOL) Al

meagy28

23 de feb. de 2011

I recently bought a KIA Rio from Bald Hill. I had a great experience! Sam Dallo and Frank Vescera, Jr. were excellent! Sam was very fair and honest about the price. He helped me get a great finance rate for my loan. Also, he got more for my tade-in than I thought it was worth. Frank Jr. went on the test drives with me. He is very knowledgable and answered all my questions. He helped me make the decision for the car that is best for me.

johneparis

21 de feb. de 2011

This place has a fair and honest staff. I was able to secure a loan, get the trade in value I was looking for and drove away the same day. I highly recommend this dealership. The sales person was very knowledgable and honest (did not sugarcoast as most sales persons do) The business manager was very thourough and explained how he was able to secure the loan, rate and term. He also gave options that I would have been able to do if I wanted to go down various finance options.

baldhillrater

31 de ene. de 2011

Thought it would be a good idea to drop you a note of thanks for the exceptional service you offered on the purchasew of my jeep liberty.So far I absolutely love it.Your Gentle approch to sales made both Richard and I quite comfortable,and I am very fortunate to have stopped in to Baldhill thanks for everything.

kimreis

24 de ene. de 2011

This was one of the most thorough and well organized transaction I've ever had. I lease a new vehicle every 3 years and both of the "Franks" were so helpful. I would recommend them anytime! They were able to find the exact car that my husband wanted and drove it in from Maine just to make us happy. Great experience!

thedbr

21 de dic. de 2010

I dread going to car dealers and have always avoided buying a new car. My wife talked me into stopping in at Bald Hill Kia because she wanted to buy a new car and had heard so much about the Sorento. Well we are glad we did because we ended up with terrific value at a great price, one of the two best warranties in the industry and the nicest salesperson to deal with, Chris Singleton. He didn't push. He wasn't condescending. He listened and offered affordable alternatives. ANd we bought - and are glad we did. We found the overall experience to be very pleasurable and would recommend both Chris and the dealership without any hesitation.

aeslater

23 de nov. de 2010

Josh was extremely helpful and friendly. This was the first time I bought a car without my husband checking it out first and I felt totally comfortable with Josh leading me in this process. He is a very nice and knowledgable young man. Thank you Josh for all that you did. Happy Holidays! We absolutely love the car. Norm is really pleased with it also. Can't believe how much room the Kia Optima has, especially in the back seat. My 90-year-old Dad was pleased to be able to ride in a car again and not our 2004 huge Ram pickup truck. :) Sincerely, Anne Slater

llfll

23 de oct. de 2010

Neils Jensen was a pleasure to work with! We had initially started our car search at Bald Hill Kia and since we were not in a hurry to buy, we had plenty of opportunity for comparision. Over the course of our search, we had returned to Bald Hill 3 times. Neils was patient and never overbearing. Both he and Frank were personable, professional, honest and considerate. I would buy another car from this dealership.

wjhunt

24 de sep. de 2010

Joe Monti was extremely friendly and patient while showing us (my wife and I) the various Kia models available including both used and new. He demonstrated great knowledge in presenting the various options in each vehicle in which we showed interest. We never felt pressured toward any particular vehicle or into making a purchase. We purchased a 2011 Kia Sorento two weeks ago and have been extremely satisfied with its performance.Also Frank Vescera assisted with the financing portion of our purchase. Frank professionally presented us with all of our financing choices including extended warranty options.Our overall experience was great and we will feel very comfortable recommending this dealership to our family and friends.

kbedard

20 de ago. de 2010

The salesman, Al, made the experience fun and easy. He took the time to explain all of my options. The man in finance was patient and explained evry thing in detail. They both made me feel like I was family. I love my Soul and Al! (I just wish I could have had the Hamsters!)

ARLENE NAPPI

2 de ago. de 2010

This has been the best experience I have ever encountered with a car dealership. Thesales person ( Chris Singelton) was not pushy and very knowledgeable of the vehicle. He never tried to pressure me in making a decision. Bob Petraca was awesome to deal with. He was very honest, down to earth and made me feel very comfortable while figuring out the best option for me in my price range. I would definitely recommend this dealership to all my friends and family. I wouldn't hesitate to lease another vehicle from them in the future.

mistressjen3

10 de jul. de 2010

Bought an used 2006 Chevy HHR from them, got a good price, was very happy until...we asked them to wait to register the vehicle as we had temporary plates that lasted 20 days and immediately after buying the car had some major vet bills that we had to pay. Talked to Frank about it, who said it was no problem. So, finally payday comes around and I called Frank to ask him to go ahead and register the vehicle the next day. No problem, I was told, it would be done and we could come buy and pick up the paperwork or he would mail to us. Told him we'd prefer to pick it up as it's not far away from us. He said he'd call when he had the paperwork. Called Thursday evening as I had not heard from him, was told the person who actually goes to the registry had the paperwork and he would get it from them and call me Friday. No call Friday. I called Saturday afternoon, left a message to call me back. No return call. A few hours later I called again and was told Frank was still busy so I spoke with Joe, wanting to confirm at least that the vehicle was registered. (Now the temporary plates were expired and we had put on our transferred plates.) I kept getting an answer that they didn't know if it had been registered and wouldn't know until Monday. Joe got very rude when I started asking why it hadn't been done and that it was my fault for having them wait. My point was if it couldn't be done on Thursday they should have let me know and I or my husband could have registered the vehicle ourselves Thursday or Friday. Joe was so rude I finally got to talk to Chris, the service manager. Nice, but basically came down to it wouldn't be registered until Monday and if I got pulled over by a police officer I should tell them to talk to the dealership. So, they have taken what was originally a very positive buying experience and left me frustrated, irritated and never wanting to buy another car there again. Pity, because we need to replace our other car by next spring and I know I won't be buying it from them.

chopkins

8 de abr. de 2010

I just purchased my third Kia, now a 2010 Soul - this time from Bald Hill Kia. Of all of the dealerships I've been in between RI and MA, I can honestly say I trust Bald Hill and recommend them wholeheartedly! There is no pressure to buy, no sales pitches to buy extras, and prompt responses to my emails/phone calls. Al and Frank are the best! I've also used the service dept for my last Kia and the service was exceptional there as well!

dmsdrs

16 de oct. de 2009

Bought a car in early 2008 and the dealership inadvertently listed the wrong lienholder (Citizens Bank) on my title (which was no big deal). However, during the last year and a half Citizens Bank sent my title back to Bald Hill THREE separate times insisting that they were not the lienholder, and all three times, the Finance Manager Frank Vescera signed off on it and just kept sending the title back to Citizens. Then in September of 2009 I got a threatening letter from the DMV that there was a wrong lienholder listed on my title and that if I did not return the title to the DMV, that I would not be allowed to re-register my car. I immediately called Bald Hill, faxed them a copy of the letter from the DMV, faxed them another letter explainging about their initial mistake, etc., and I left a few voice mail messages for both the Finance Manger Frank Vescera and the owner Jim Hagan, seeking their assistance (as they were the ones who caused all of this), and neither of them have had the courtesy to look into the matter for me or at the very least, call me back. They have both ignored my phone calls, faxes, and voice mails over the last four weeks. I have had no return phone calls from either of them, and I ended up going to Citizens Bank myself to get this straightened out. Terrible customer service due to 1) their initial error of listing the wrong lienholder, 2) their returning the same title back to Citizens three additional times despite Citizens claim that they were not the lienholder, and 3) not assisting me with getting this matter straightened out or even returning my calls.

tsgt

24 de jul. de 2009

It was nice to work with a car dealer that really cared about your needs instead of trying to upsell you into features that you don't want. We had a great experience at Bald HIll Kia.My thanks to Mike, Frank and Chris for making buying a car easy.

roanie123

13 de jul. de 2009

I needed a used car and wanted something not too expensive (not much of a car person). Mike helped me look in my price range and didn't try to sell my beyond my price point. There was no pressure and he was very informative. I came in for a certain car but Mike helped find one that was a better fit.

Kerri Krupka

19 de jun. de 2009

My husband and I just purchased a 09 Kia Spectra SX from Baldhill Kia.Al was very nice and helpful with every question we asked. We had been to several dealerships looking to trade in my husbands truck for a better fuel effecient vehicle and found Baldhill Kia to give us the best deal around. We are very happy with the Spectra and will definatley send business their way. Frank helped us with all our paperwork and was very professional and made it a good experiance. Thank you Baldhill Kia.

dfgundler

18 de jun. de 2009

Nice people and great service. best prices.Went to other dealer but got runaround.From sales to service.Have owned 8 Kia's and have found bald hill the be the best so far.This is my newest Kia ,a Soul Sport moldel, nice price, good gas mailage.

Nflynnb

16 de jun. de 2009

I had been looking for a small SUV when I test drove a Kia Sportage. I immediately loved it. I was looking for a 2008 with low mileage. After searching the internet I found the vehicle I was looking for at Bald Hill Kia at the price I wanted. Being from MA I was worried about using a RI dealership, but I began working with Mike Sorkin at Bald Hill Kia. We made an appointment for me to see the vehicle on a Saturday. I loved it, signed the papers that day, and Mike arranged to register my new Sportage in MA on Monday and delivered it to me on Tuesday. I also had my financing in place when I arrived at Bald Hill, but the finance manger was able to secure me a rate 2 percent lower than my credit union.This was the best experience I could ask for. I will recommend Bald Hill Kia to anyone looking for a new vehicle, and specifically Mike Sorkin.

HDavis

1 de jun. de 2009

Mike provided a friendly and seamless buying experience. The deal was witout stress from start to finish. I would recommed this dealership to anyone. I purchaes an 09 Spectra for a commuter vehicle and it is a pleasure to drive. Ask for Mike Sorkin if you want a great car buying experience. H P Davis

pwinsor44

1 de jun. de 2009

Dealing with Mike and Bald Hill Kia restores my faith in some car dealers. I had a great experience and I am very satisfied. Mike was very patient with me as I was not totally sure what I wanted to do. I was trying to decide whether to buy new or used and was trying to decide between three different models. I finally decided to buy a new 2009 Kia Sportage EX and I am very happy with my choice. I got a great deal and I had a really pleasant buying experience. I would highly recommend Bald Hill Kia to anyone looking to buy a vehicle.Paul Winsor

gojan71

9 de may. de 2009

This is agreat place to buy a car no problems and they do what they say my wife and I would go back and buy from them again and we live on cape cod a hour and a half awayfrom this dealership .they are easy to dealwith no pressure and they try to make you feel at home

Alicia DeRise

1 de may. de 2009

My husband & I just bought a new Kia Sportage this week from Bald Hill Kia Motors. It was the best experience we've EVER had with a dealership. Our salesman was Anthony Castergini & he was just terrific. There was absolutely no pressure, no tough sales pitch & no tension whatsoever. Our questions were answered completely and we were made to feel "important" while we were there. We dreaded the thought of having to look for a new car because of previous experiences with car dealerships but Anthony actually made our sales experience feel almost like a new friendship. The car is great, the deal was great and my husband & I left there with a really nice car, for a really good price and NO FORCEFUL ANNOYING SALES PITCH. I would highly recommend Bald Hill Kia Motors to ANYONE!! Also, the paperwork was easy at the end & dealing with Frank Vescera was totally effortless. When we left the dealership by the end of the week, I felt like these people were friends............NOT your TYPICAL stereotype salesmen. If only everything in life was as easy and pleasant as buying a car at Bald Hill. P.S. We've never been there before but based on this experience, we WILL go there again.

neatnick79

28 de mar. de 2009

Working with Mike Sorkin at Bald Hill Kia has been my best car-buying experience by far. Mike took the time to carefully answer all of my e-mails, and once I got to the dealership it was a no-pressure atmosphere; more like shopping at any other store. Mike knew the product inside and out and took way more time than I probably deserved test driving it, letting me play with all of the doodads and letting me ask tons of questions--even after the dealership had closed for the night. I was also pleased to get more for my trade-in than I had expected, which sealed the deal. Working with Frank in finance was also a pleasure--this is clearly a man who knows his stuff, with years of experience, and doesn't put the usual pressure on you to buy things you don't want/don't need. He just puts the products out there, points out the benefits, and the decision is up to you. That's how it should be! Thanks Bald Hill Kia; I will be back for sure. Oh, and thanks to Kia for making a great product at a great price.

Paola Lois

27 de mar. de 2009

I put 5 in everything you asked, because I am extremely happy with the service and the help I received from Louie. Since the moment I arrived for the first time and I got to meet Louie, I fet just at home. My needs were taken care and all my questions clearlyt and promptly answer. I also have to say that the email cmmunication is fantastic, at least with Louie. every single email with whatever content he would get back to me with outstanding promptiness and willingness to serve.If I get to know someone that is looking for a car I would not doubt even for once, to send them to Bald Hill and specifically to Louie, and I am not saying this for the incentive, but just because I know they will receive the attention they deserve.

gjlewis

25 de feb. de 2009

I would definitely buy another vehicle from Bald Hill Kia. They have a nice selection of cars and Mike was very helpful in our selecting a vehicle. He took the time to explain everything to us. I feel he was truly honest and cared about our needs.Good experience. Mike Sorkin truly influenced our purchase.

MINDY225

11 de feb. de 2009

I CHOOSE TO DEAL WITH MIKE THROUGH THE INTERNET AND WHEN I WAS ABLE TO GET TO THE DEALERSHIP HE HAD THE VEHICLES READY FOR MY HUSBAND AND MYSELF TO LOOK AT. I THOUGHT THAT HE HANDLED THE SITUATION EXTREMELY WELL AS HE COULD TELL THAT I WAS WOULD RATHER HANDLE EVERYTHING THROUGHTHE INTERNET RATHER THAN IN THE DEALERSHIP. WE ARE VERY HAPPY WITH HIM AND WOULD AND WILL RECOMMEND HIM.

RickyandDoug

30 de ene. de 2009

Great experience all the way around.Salespeople and other staff were respectful and informative. Most of all, they were willing to listen to what I wanted and didn't want -- and didn't try to "force" a decision on me.Would highly recommend Bald Hill to others.

dwilkens5

26 de ene. de 2009

Both Mike and Chris were very good sales people. Chris was sincere and actually got us to go to the dealership. Mike offered the Rondo which we love. He listened to us and understood what we were looking for in a car and realized the Rondo would be great for us. We love it!