Chipper D

28 de ene. de 2016

Been a customer for many years. Bought 5 cars at Battle Creek Honda over the last 20 years or so. Always go there for service.

nedg

27 de ene. de 2016

My recent visit(1-27-16) was again flawless. I had previously called and made an appt. I was treated professionally when I arrived. The transmission & radiator fluids were changed in a timely manner and for the estimated price.. While waiting I had an informative and non-pressure visit with Chad, a salesman. After paying my bill, Lindsey, gave me directions to my net appt. I will be back. Thanks-

Honda is quality

22 de ene. de 2016

They have always done excellent work on my Honda vehicles.There attitude is always kind, and they always look to address my problems and explain the solutions to me so that I understand.

Marty 61

21 de ene. de 2016

As usual, great service and great staff. no concerns with the service an completion time. I have owned my CRV for 14 years and all my service has been completed at the dealership.

Husker

19 de ene. de 2016

I am always greeted in a friendly manner, the services are explained, the work is thorough and professional and I leave with the confidence and satisfaction that it was done right. Any other issues are brought to my attention without pressure to get them done.Great dealership and I couldn't be happier with how the entire staff treats me. John is terrific

lynnslines

16 de ene. de 2016

They make it easy at the dealership to get an oil change and I can always get in for service when I need to. Everyone is kind and helpful!

wlwhite123

13 de nov. de 2015

Everything came together in a timely manner with the trade-in of my 2011 Honda Pilot and the three year lease of my new 2016 Honda Pilot. All the new features were explained in detail by my salesman - Kevin Bartlam. My wife and I have now had the vehicle for several weeks and are totally impressed by the driving experience of this new redesign of the Pilot. "THANK YOU" Battle Creek Honda!

sheffield7

27 de oct. de 2015

I did not plan to get the car serviced today, only washed. When I inquired as to when I should have it done, John stated that they were slow and could do the service that day. He offered me a car so that I could continue to run errands for the rest of the day. The loaner car was a very nice new car and John took the time to explain the operation of the car. Thank you and it was my time well spent!!!

Beamerin

24 de oct. de 2015

I came in to turn in my old leased Accord and came away with a new lease on a CRV. This dealorship has never disappointed me and I always walk away very satisfied. I have been coming to this dealorship for over 14 years even though there is a Honda Dealorship closer to where I live. The entire sales staff and service department is friendly and knowledgeable. Battle Creek Honda is worth the trip.

lynnslines

20 de oct. de 2015

I was running errands and called about my 10% oil life - they said, "Come on over and we will do it now!" In less than an hour I was back on the road with 100% oil life and a cleaner car! Great customer service and a job well done!

Husker

19 de oct. de 2015

The staff is very accommodating and friendly. The service work is thorough and current conditions as well as future needs are always brought to my attention. When repairs are needed, they are done right and the prices are reasonable.

james

19 de ago. de 2015

The Salesman and everyone there were GREAT to work with Highly recommended by me! GREAT BUNCH to due business with! I will tell my friends abouth BC HONDA!

Spider714H

12 de ago. de 2015

After receiving recall notice your service people got in in to days later and replaced the inflator and completed the basic oil change in less time then estimated.

stevek

5 de may. de 2015

Battle Creek Honda has never failed to please. I recently leased a new Honda Accord and got a better price over the phone than I did at a local dealership after three days of negotiating. The purchasing process was fast and easy with no hassles. I brought my car in for its first service yesterday. In and out lickity split! Thanks Battle Creek Honda.

Martin

29 de abr. de 2015

Everyone in the service department goes the extra mile to take care of their customers. John, the Service Manager is always a pleasure to deal with.

hoovump

17 de abr. de 2015

The service is Fast, friendly,dependable, great service as always. I haven't been in -in awhile but John always remembers who I am. I have been a service customer for 14 years.

Ed

14 de abr. de 2015

We recently bought a new Honda CR-V. I requested quotes from dealers around Southwest Michigan, and Battle Creek Honda's price beat the others by over $500.00. Our sales representative (Kevin) was incredibly kind and competent, and he and the staff there took care of plates and insurance and all the other details quickly, without additional charges. The whole experience was wonderful and stress-free.

Ridgeline

14 de abr. de 2015

The people were knowledgeable and helpful and they had a good selection of vehicles. The salespeople were professional, not pushy, and the vehicle I bought was purchased at a fair price and delivered as promised.

Steven

25 de ene. de 2015

If the Subaru dealership where I bought my Outback was this good, I might consider another Subaru in the future. The price on the oil change/tire rotation was very reasonable. The service was fast. Every associate I talked to was friendly and personable. Will definitely be looking here in the future for my automotive and service needs.

hecrutch

24 de ene. de 2015

People are honest and friendly. Tech's are well-trained and knowledgeable. Ernsberger always willing to work any of my vehicles in their daily schedules.

ej523

23 de ene. de 2015

Quick and excellent repair job and reasonable price. I was impressed by their friendly and efficient staffs. I am fully satisfied with their service. Will come back.

Bill

18 de dic. de 2014

My '08 Accord was due for a major service, and the brakes also needed replacing. I drive 25 miles to get to the dealership, and the staff did all that they could to minimize my stay. The whole thing took about five hours, as opposed to a whole day. Staff also kept me informed as to progress. I'm very satisfied, and will be back.

Randy

17 de dic. de 2014

I"m always impressed with the service we receive at Battle Creek Honda. We are always receive a warm welcome, they know why we are there, ask if there are any other concerns they can address, and get right to the job at hand. You have a comfortable waiting area, and the work is completed within the time period expected, all at a reasonable price. I don't expect or would ask for anything more.

hughesj

24 de oct. de 2014

I love dealing with Battle Creek Honda. From the time you enter the building everyone is very helpful, courteous and friendly. This is my second CRV purchase from them and because everything went so well the first time, I didn't hesitate to go back. I worked with Kevin Bartlam this time and loved his approach. He made things simple and gave me a fair deal. I love the fact that I can buy from a dealership in my hometown, that has excellent service, gives fair pricing and makes purchasing a car a pleasant experience. I don't want to go elsewhere to wheel and deal just to save a few bucks only to put up with hassles; been there, done that! Thanks so much, Battle Creek Honda!

jruger

28 de jun. de 2014

We have purchased 4 Hondas from this dealership and have always been happy...great staff and customer service!!! We will continue with Battle Creek Honda for our next car for our daughter!!!

ltdan7

27 de jun. de 2014

Thank you for a great experience. I have never been disappointed. All your folks do a professional job. I have many purchases with this dealership and not one negative to speak of. This is a no pressure environment. Thanks again.

aahammond

10 de feb. de 2014

I knew what car I wanted and didn't have to put up with a sales pitch. The service was fast and efficient, and I could have driven my new care off the lot that day. Thanks!

mmontross

4 de oct. de 2013

I just went in for an oil change and I was pleasantly surprised to see the service manager. He was a previous service manager that I had interacted with a lot in Marshall with a past vehicle that we had. This manager -I think his name is John, is always very friendly and very fair. I have never felt that he is trying to have me get things done for my car that are not necessary which is greatly appreciated. He is easy to interact with and a joy to work with. Thank you!

msusparty86

21 de ago. de 2013

As I mentioned to Kevin on our test drive, we live in Houghton Lake and have our Hondas serviced in Bay City. But this is the 5th Honda I've purchased from BC Honda (I used to live in Kalamazoo and worked at Kellogg before moving up north in 2005) and I will continue to drive 3 hours to get the trusted/no pressure service, quality, and general peace of mind I get from the sales staff in Battle Creek. I'll be back in another 2-3 years to trade-in my hybrid... hopefully, for a CRV hybrid :)

kc8gxp

15 de ago. de 2013

Per usual Battle Creek Honda provided a friendly and efficient day at the dealership. This is my second purchase from BCH in the past 28 months and both times the deal came in somewhat below the price I expected to pay. Alex did a fine job and was quite reassuring. Over all, I'd have to say BC Honda rates a top of the heap.

MarcAnderson

2 de ago. de 2013

Sunny was great and so was Bill. No nonsense guy. We saw the car we wanted, we took it for a spin, we negotiated on price and we got the car. They took a while to detail it when I came in to pay for it, but I am very satisfied with the car.

teddybear1993

28 de jul. de 2013

Mr. Toman is the nicest salesman I know. He is very knowledgeable about Honda. He made my experience superior in that he took care of everything. I never felt rushed or bothersome. He explained every detail about the new car and walked me through every step of the sale. Everyone at this dealership is very friendly and knowledgeable. I like the atmosphere too.

atay

19 de jul. de 2013

I had a great experience at Battle Creek Honda! I felt all of the staff was friendly, professional, and eager to make sure I was completely satisfied. I had a negative experience at Capitol Honda in Lansing, MI., they seemed to be pushing me to quickly purchase but withheld important information, the price seemed to change and their numbers were not adding up. I was feeling discuraged and refused to buy a car from or even go back to Capitol Honda. After speaking with Ben Snyder I quickly felt comfortable, he gave me thorough accurate information and was in no way pushy. I recieved an invite to their facebook to see customer feedback which I thought was great. Once at the dealership I was able to see first hand that I was right to trust Ben and Battle Creek Honda. Everything went excatly how it was laid out and there was no unexpected changes. I had a great experience with everyone I met. I love my Honda Fit and would definately recommend this dealership to family and friends. My brother is looking to purchase a Honda Accord soon and I have already told him about my wonderful experience with Battle Creek Honda.

lauraleclear

25 de may. de 2013

I've purchased 3 cars from Kevin. The first (Honda) now has 234,000 miles on it & is still in good shape. The second was a Toyota Corolla that already had 93,000 miles on it. I was hesitant but Kevin assured me it was a good deal & I'd get lots more miles out of it. About a year ago, I asked Kevin to start looking again....no rush. When he called on Monday & described the car, I had to go look. I turned in my 98 Corolla (which now had 191,199 miles on it) for an 09 Corolla with 43,000 miles. I've referred other people to Kevin and will continue to depend on his honesty if/when I need another car.

piptris

19 de may. de 2013

I got a bad tank of gas. My tank had not only water but some type of gunk that fouled the entire system. John stayed with the progblem to find out exactly what it was and then to correct it. He kept me informed each day of the status and what was being done. I can' thankd him enough!!

veralynn

6 de may. de 2013

super friendly, easy to schedule and have pickup or delivery of vehicle if needed. nice waiting room, carwash free, priced right too. detail service list.

aemusat

1 de may. de 2013

I am so pleased with Battle Creek Honda! I felt like I was more important than the sale. I was treated with respect and all my questions were answered quickly and accurately. There is no doubt in my mind that I picked the right car and dealership. Thank you so much for a great experience!

gmxforce

28 de oct. de 2011

My mom owns a Honda and her car recently had a problem with the transmission( i think). She went to the Honda dealership get a check up on her car, and they declined any of her service. In the previous maintenance, they put a small dent on the car and declined. My mom isn't American and her English is hard to understand, although she have a very good credit score. so what kind of service is that.

Linda Porter

25 de sep. de 2011

took car in for service paid 1,500.00 and car runs like crap, Mel said it had to much power now. The car had a new timming belt and belts, plugs plug wires dis.cap and so on. now the car shakes very unhappy. where do I take my car if I can't trust my dealship?

ashimmelfinney

17 de jun. de 2011

Wonderful experience with salesperson Jason Miller... Gave the best price up front and made the transaction simple and easy... He was very knowledgeable and provided great service after the sale as well. I love my Civic and I will be back!!!

fromann09

4 de mar. de 2010

BattleCreek Honda is a wonderful place to buy a car. The service was professional and the staff courteous. Battlecreek went out of their way to help us. They drove to our home the help us as my husband can not drive and took us back to their dealership and worked with us in order that we may trade our car for a Honda pilot 2005 that they had on their lot. Every interaction with the staff their was wonderful and we had an amazing experience. We will in the future go to them when we are looking for another car and we highly recommend that others do the same. When considering a place to car shop please consider Battlecreek Honda they were great to us and I am certain they will take great care of others!Kenzy and William Hoffmann-frasier

celticbass1

5 de oct. de 2009

Not enough room to explain but the bottom line is that in my opinion Honda Civics have a problem with rear wheel alignment that Honda refuses to fix. I contacted everyone I could at the service department of Battle Creek Honda, they told me that the problem is a Honda problem and that the dealership is going to do nothing to assist us with our vehicle. The car had 18,000 miles when it started having problems with rear wheel alignment, the rear tires are shot and of course the car is out of warranty after 12,000 miles. Battle Creek Honda told us that we should have rotated the tires. Matuschka and the service department associate both admitted that rotating the tires "probably wouldn't have helped."I will never again purchase a Honda, and I will most definately never again purchase any kind of vehicle from Battle Creek Honda or any other dealership owned by the owner of Battle Creek Honda.Beware of this dealership if they won't help with a $285.00 repair on a one year old vehicle with an issue that has been a problem with 2006, 2007, and hybrid 2008 Honda Civics than what would they do for you if it's a more expensive problem.

JoshuaR

17 de jun. de 2009

I'm an internet shopper and price means a great deal to me. What means more than that is a dealer that is willing to give his best price right at the start. A car shopper doesn't want to have to putz around with dealers who will overcharge you unless they can steal the deal from someone else.Kevin Bartlam at Battle Creek Honda gave me the best quote right from the beginning. I didn't have to dicker with him or experience all the other unpleasantness that I had gone through with previous vehicle purchases. He beat every other quote by $500 and some quotes by more than $2000. Of course, YMMV.He didn't have the color we wanted though and Battle Creek is over two hours away from our house. I told a few other dealers the price he quoted and the response often was "Ha! Let me know what happens when you get out there! Then give me a call and I'll sell you a car." Well, the only thing that happened out there was a pleasant experience with no high-pressure sales. Kevin was able to get the color we wanted, everything was negotiated before we even went out there, and there were no surprise charges or crazy discussions about warranties and rust-proofing.I'm really glad we took the drive out there and bought from Kevin. It was a pleasant experience.