Denise Johnson

13 de ago. de 2021

We just bought our car from Bayside Dodge two days ago. Everyone at Bayside was knowledgeable and helpful. We were lucky to have Brandon as our car salesman. Brandon made buying our challenger a wonderful experience from beginning to end and made us feel like valued customers. His hard work and great attitude got Bayside Dodge life-long customers. I will only buy my cars from Bayside Dodge. Thanks, Brandon!

frank gao

24 de ago. de 2020

Full of traps, don’t buy anything from this mf store.

Alana Soriano

6 de jul. de 2021

My experience at Bayside was the easiest car buying experience I’ve ever had. The process was smooth and quick. This all happened because of Edwin P. in sales. I originally came in just because of a previous review naming Edwin as their sales consultant and making their car buying experience great. He was very welcoming from the beginning, very transparent on what options I had, and has excellent communication skills. I told him what I wanted and he assured me that he had one of the best Finance Mgrs-Bobby who would work with the banks to get it done!! Edwin didn’t pressure me or try to switch me out of what I came in for like most salesmen do. He was very upfront, listened to what I wanted and delivered just that! Bobby was very upfront as well and made it happen with the bank. If you’re looking for a vehicle I definitely recommend Edwin in sales and Bobby in Finance. You won’t be disappointed!

caryl sun

10 de ago. de 2021

I wrote a review about Bayside, Jeep Chrysler on their website, surprise, they did not post it. I am writing a review on Google to WARN anyone who wants to buy or lease a car from them. I have bought and leased approximately 6 cars from them and they were not as bad as other car dealers. HOWEVER, I went to lease a car for my son because I wanted him to be safe and I love the Jeep and Dodge brands. This dealership is nothing but a bunch of crooks. They will not honor advertised deals, they want you to put down thousands of dollars above what is advertised etc. So, if you see an ad for $229. Per month with $3000 down plus taxes and fees,, expect to pay $500 per month with upwards of $6000 down for a Jeep Grand Cherokee lease or over $700 per month if you want to buy it. If the manager calls you about your review which will never see the light of day on their website, don't even answer the phone. Lance the manager called me about my review, I thought he was going to work with me. Lol, it boiled down to tough luck,, too bad for you (not a quote, but that was the gist).. I have been a loyal customer for many years but I think it's time I finally wake up and love another brand. BE FOREWARNED!

matthew vargas

24 de sep. de 2021

TERRIBLE SERVICE ! I came in for a state inspection. I was asked if I bought my jeep from them and replied no. The service representative rolled his eyes and repeated " didn't buy his car from us" he said it could take up to 2 hours. This was at 3:30. I waited in the waiting area. After an hour no one called my name or phone number. I waited another hour since they said it could take up to 2 hours. By this time I go to the desk and ask for an update. The employee says your invoice has been printed for a while now you must've not answered your phone. I said i have no calls or voicemails and no 1 called my name. I paid and when I got my invoice I see that my car has been ready since 4pm which means I waited two hours for no reason. I asked to speak to a supervisor and was told there was no supervisor or assistant supervisor available and was told who ever was in charge that night would contact me. I never received that call just like I never got their call that my jeep was ready.Every time i go there The staff always seems annoyed like every customer is more work. Waiting there for two hours I over heard numerous customers with complaints about customer service. The staff lacks professionalism talking amongst themselves like customers aren't sitting around the corner and can't hear them curse out who ever they just spoke to on the phone or who just left the counter. After this experience I will not be going back there and will not recommend them to anyone. As soon as they realized I waited 2 hours than i had to they should have done something about it or apologized. Instead they blamed me. Not even an apology. They do not value their customers when we come in but they always send emails saying thank you for choosing us as your preferred dealer and we value your business. What a joke! I was told The supervisor of the service department who wasn't there when I asked to speak with him name is Robert Kennedy. Hopefully he reads this and makes some changes.