Jeff

22 de jul. de 2016

I met Chad when I inquired about an online used car ad at Bedford Ford. Chad answered on his day off and we met the next day. Chads style is laid back, low pressure, and very pleasant. After test driving the car, we struck a deal and I picked up the car a few days later. Chad was very easy to deal with and was looking out for the customers best interest. I highly recommend working with Chad.

Larry Adams

30 de jun. de 2016

Love the truck. Thanks to all who helped make it happen. I know it took a lot of effort on everyone's part.

DonnaR

24 de may. de 2016

I was recently in the market to purchase a new SUV due to my husband moving into a motorized wheelchair. Upon dealing with a local dealership and getting heckled I contacted Bedford and spoke to Chad. I explained my needs and what vehicle I found on his lot and also explained the time constraints I am under with caring my husband. Within several hours one Thursday night the car was test driven, deal completed and car picked up a week later. It was a complete joy dealing with Chad and the finance department. This car buying experience was so easy and I would recommend Bedford Ford to any and all of my friends and family.

John L Herr ND BCND

22 de may. de 2016

Was able to obtain a quality truck in very good condition and a reasonable price. Also my trade-in was fairly valued. Can't ask for more than that. THANKS

Chuck & Lisa

21 de may. de 2016

Had the pleasure of purchasing a 2016 Lincoln MKX from Bedford Ford Lincoln. The entire deal was pain free, no pressure at all purchase this vehicle. Our Salesman, Chad Foreman was top notch from the time he introduced himself until the time we left with our new vehicle. Got a fantastic deal on this vehicle, which also included a trade-in. Charlee was great to deal with during the paperwork process, she was on top of everything and made this process very simple/fast. All of the other employees that were not even involved in the transaction were very friendly. Nothing bad at all to say about Bedford Ford Lincoln, would highly recommend anyone in the market for a new/used vehicle to stop into this dealership.

rtburm

21 de may. de 2016

Chad and Chalee were great to deal with today. Car buying can be tortuous...but not at Bedford Ford! They listen to what you are looking for in a vehicle, find it for you, and make the close-out of the deal extremely easy. A big thank you to Brian for having such a great group of individuals at Bedford Ford!!

Wade P.

20 de may. de 2016

Just picked up my new "Craft Show Assault Vehicle"....LOVE IT! I dealt with Bill Whitfield, & Charlee Childers, & they were very professional & friendly. The thing took awhile to be made & come in, but that's not the dealer's fault. This was a very painless experience!

Rick & Sandy from Everett

19 de abr. de 2016

The entire process from start to finish was pleasant and satisfying. You listened to us and made it happen. Thank you, for staying late to help. Chad Foreman and Cole Barkman, you are the Best.

Zane Metz

18 de abr. de 2016

I purchased a truck on the phone last Tuesday the 12th. I went Friday the the 15th and signed the papers and picked up my truck. The salesman and the F&I lady were great. It was a fast process not the usual painful 3 or 4 hours that you usually have to spend in a dealership buying a vehicle. The pain wasnt there with this dealer. It was a great experience and I would recommend them if you are looking for a vehicle. I drove an hour and I would do it again. Thank You Bedford Ford

Wanda Kingera

8 de abr. de 2016

Bedford Ford Lincoln is the dealership you want to see. Their selection is always changing. Why? Because they have good deals on good vehicles. My experiences have been great. Thanks to Bill Whitfield, Otis, and the rest of the staff at Bedford Ford Lincoln.

Mary Lou Feight

7 de mar. de 2016

I just want to thank Chad Foreman our Salesman he was very friendly and did every thing he could to make our time at your dealership just perfect a very nice test drive and he got us a great deal we couldn't ask for more and thanks to Charlee for the nice lunch my husband and myself are in love with our New 2015 ford Focus thanks again for the great service Mary Feight

B and J

20 de feb. de 2016

We just purchased a 2105 Ford Escape from this dealership. Our salesperson, Chad, was excellent. He was low key but very knowledgeable. He helped us with all of the relevant details including managing our trade-in. I really appreciated the time that Chad took to make sure that we were familiar with the features of our new "used" car. We also appreciated the assistance from Charlie with the financing procedures. We are looking forward to enjoying our new car.

Glenn & Nancy Feb. 2016

4 de feb. de 2016

Our experience was with salesman Chad Foreman. He did an awesome job of giving us all the info we needed when we decided to purchase a truck. The truck we purchased definitely met and surpassed what we were looking for in a truck. Chad was very knowledgeable and was able to patiently answer any and all of our questions before, during and after the test drive. As he meticulously explained about the various features he was warm, courteous and friendly. He did not pressure us in any way. When we went to pickup the truck we decided to purchase, he sat in the cab with us and very thoroughly and clearly showed us how to use all that the truck had to offer to make our driving experience more enjoyable.

Jim and Charlene

25 de ene. de 2016

We recently purchased a very nice used 2014 Mustang that we found through an online website. The pictures looked good, but our salesman, Chad, provided us with the type information we needed to decide that a long trip would be worth our while. He even came in on his day off to help show us the vehicle, because it was our best travel day and then spent time going over the whole car, demonstrating various options and going for a test drive. Then Cole was able to get us a very good finance rate through the dealership and the whole procedure including test drive and sales paperwork took under 2 hours. The car was serviced and ready to go when we got there and the showroom was clean, warm and friendly. It was a long travel day, but I wouldn't hesitate to return to Bedford Ford if I ever found another car that interested me as much as the Mustang. I have visited lots of dealerships over the years, but this was the best experience I can remember. Thank you Chad and Bedford Ford!

Gary

10 de dic. de 2015

I am not one to write many reviews, but I must tell you about my recent truck buying experience with Bedford Ford and in particularly my sales representative. I have purchased a few new vehicles in my time and I must tell you I have never experienced the true honesty, outstanding customer service and caring staff at any dealership than that at Bedford Ford. I drove 156 miles from Maryland to Bedford to purchase this Ford F150 from Bedford Ford and was not disappointed. I will, without a doubt, do it again. If you are looking to buy now or in future, I will tell you every mile you may have to drive to Bedford will be miles and time well spent. Much of all this was because of the professional first class treatment I received from Sales Representative Chad Foreman. Never once in all my years of buying new vehicles did a representative like Chad sit in my new F150 and offer and review every item on the truck including programming issues. With all this said, all I can say is if you are looking to purchase a vehicle now or in future, call or stop and see Chad Foreman and you will I'm sure receive same awesome treatment. My 156 mile ride back home was one nice ride.. Thanks Chad and staff!! Gary (Jarrettsville, Md.)

Chip and Dena

10 de nov. de 2015

I contacted Bedford Ford and spoke to Chad Foreman. I told him what I was interested in and I just missed out as the vehicles matching what I was interested had just been sold. Chad took the time to go over the vehicle packages so I understood which one better suited my interest. Chad was able to find the truck I wanted. I had a trade so in this process (it was very busy) , I encountered the managers Bob Watson and Brian Sell. Very knowledgeable and professional, my wife and I were greeted with a handshake and an unrushed and pleasant atmosphere. We made a deal and with the extra items I decided to have put on, the truck was still ready for delivery when promised. Charlee in the finance office was great to work with as well. A great experience with great people. I recommend Chad and the Bedford Ford team to everyone that wants a good deal, a relaxed but professional environment, and a genuine feeling that makes you want to come back. (My daughter and son-in-law are buying a truck from Chad now). Thank You Bedford Ford

Jim

2 de nov. de 2015

Recently leased a 2015 F150. This was my first experience with the sales staff at Bedford Ford and it was the best car shopping experience ever. (And I have a lot of experience) Chad's no pressure style and willingness to explain in detail what the truck offered was second to none. Charlee was able to get the lease approved in minutes and had the paperwork done almost as quickly. Will not hesitate to work with these two again in the future. Thanks again to both of you!

Tony Butts

29 de oct. de 2015

Got a great deal on my trade..which helped in the process of financing. Eli was out salesman..very professional and easy to work with..thanks for the great experience.

Robert and Sandra Imler

22 de oct. de 2015

We bought a 2015 Taurus from Bedford Ford this week. We worked with Cole Barkman and you couldn't have asked for a more professional sales man. We are so happy with the service and all of the sales people were very nice too. We are firm believers in trying to shop local. Thanks so much for the great service.

G&J D

25 de sep. de 2015

Purchased a 2016 ford explorer today from Bedford Ford! Lori, Charlee, and Eli were great to deal with. Matched our price from another dealership. Great experience!

Jacqueline

31 de ago. de 2015

Purchased a new 2015 Ford Escape from Bedford Ford on August 28, 2015. The saleswoman, Lori, was dedicated in finding the specific color and requested Titanium package and took the time to go over the many special features of this SUV. She made sure the delivery was made in the timeframe that I requested. Finance (Charlie) was very organized, explain all of the necessary forms, and packaged the necessary documents for home and auto. Overall experience was great and I highly recommend Bedford Ford for your new/used vehicle purchase. (this was my 2nd purchase with this dealership and both times I was very pleased).

new ford owner

9 de ago. de 2015

My wife I and purchased a 2015 Ford F-150 . The salesman, Eli, was very informative and helpful in finding the best equipped vehicle that will meet our needs for many years to come. I was very happy with the entire sales process. We are very satisfied with the vehicle and the price we paid. I highly recommend checking out Bedford Ford.

Mr. & Mrs. Ickes

4 de ago. de 2015

This is the 2nd Ford F-150 that we have purchased from this dealership in 3 years. After we bought the first truck from CHAD FOREMAN, we drove away feeling quite pleased. We recently heard that Ford was offering incentives and decided to stop in to talk to Chad to see if it would be in our best interest to "upgrade" to a new truck. We talked to Chad (as per his suggestion) about what options were most important to us. He told us that he would do some checking and let us know what he could find for us. He called, THE NEXT DAY, with 6 options! We met with him the next day and he went over each of the trucks that he found and we narrowed it down to one that had the options we wanted plus a few that were "over and above" what we were seeking. The trade-in that we received for our truck and the rebates that were offered convinced us to "make the deal" and we are glad that we did! We are taking our new truck to Myrtle Beach in a few weeks and I think I am even more excited about it than my husband is, if that's possible! My husband and I like to deal locally and we like to deal with a salesman who knows us by name, who finds out what is important to us and then goes and finds it for us!! We will definitely be returning to Bedford Ford in the future!!

mscox68

2 de jul. de 2015

Our salesman Chad Foreman was very professional and didn't pressure us to buy. Everyone was very accomadating to our schedules. Would definately reccomend stopping in and looking over their inventory.

The Kyle's

9 de jun. de 2015

I can not say enough about Bedford Ford. My husband and I recently purchased a 2012 Ford Taurus and we are extremely satisfied with everything that Bedford Ford did for us. Chad Foreman is beyond amazing in customer service and car knowledge. Through the whole process (which was about 2 months of searching for the right car) he assured me that he would find something that would fit all of our wishes. Well, needless to say he exceeded our expectations and gave us our dream car. It was the easiest and fastest car buying experience ever. Bedford Ford has gained two life long customers. Never did we feel like we were getting the run around. Another fantastic employee we had the pleasure to work with was Charlee. She honestly knows her job inside and out. She made it so easy and simple to complete the paperwork! When she came back and said "congratulations! you have a new car!" It was the best feeling ever! Thank you again for all the time and hard work that Bedford Ford put into making our dream car become a reality. We have told all of our friends to go to Bedford Ford and see Chad Foreman!!! I know we will be seeing him for the next car that we purchase and it will be thru Bedford Ford!

The Eichelberger's from Bedford, PA

18 de may. de 2015

Recently purchased a 2015 Ford Taurus on May 12, 2015 and the experience could not have been better. From our sales rep, Chad Foreman, to Charlee in Finance, the staff was most courteous, knowledgable and helpful. On the day we picked up the vehicle, Chad spent almost another hour reviewing all of the vehicle features and options again to insure we were comfortable with everything our new car had to offer before we took it home.. Job well done!!!The Service and Parts department are second to none. I have been dealing with them for many years and the professionalism, knowledge and service truly sets them apart from their competition as I not only take my Ford vehicles there for service but also my company vehicles (Chevrolet and Dodge) and feel very confident knowing the service is going to be completed correctly, on time and will be first rate.Bedford Ford: first rate staff, service and facilities!!!!!!

The Cottle Family

11 de abr. de 2015

My husband and I purchased a used Ford pickup from Bedford Ford today. It was the easiest and most stress-free experience we have ever had. Charlee provided us with excellent customer service. It was a pleasure doing business with Bedford Ford. We'll recommend them to all of our friends. Thanks again!

Very satisfied customer

10 de abr. de 2015

Very knowledgable and helpful sales and finance staff. Very courteous and professional. Would recommend Bedford Ford to family and friends. Excellent customer service !!

Pastor Kevin

13 de mar. de 2015

Very pleasant experience dealing with these guys. Got the car I wanted at the price I wanted. Got more for my trade in than I thought I would. Very satisfied.

Joe

28 de feb. de 2015

Everyone we worked with was very accommodating and professional. Very low pressure sales team who was more interested in making sure we were happy than just worried about getting a sale.

3 hours away and disappointed

23 de feb. de 2015

Okay, trying not to make this a long winded review. Bottom line..... in the beginning, had a great salesman named Chad. He was right on the ball with everything. He took all my information, was informative, stated he was working with the bosses, etc. Sounds great, right? I thought so. In any event, after all was said and done, I stated to Chad what my best offer would be for their vehicle with my trade in and cash out the door. He seemed eager to take it to the bosses and see if anything would come of it. I have waited 3 days since and not even a word of communication from Chad or the dealership since. Thus, I have given up on this dealership because the customer service is completely null and void at this point. I am in the market for a replacement vehicle for my current vehicle and unfortunately Bedford Ford in Bedford Pa is not where I will be purchasing my next vehicle. Even being a 6 hour round trip drive from them, I was very much interested in doing business with them. However, with their lack of interest and bad buying process, I have been forced to not make them a consideration now or in the future for ever purchasing a vehicle.

S S

9 de ene. de 2015

Cole and Jamie made the purchase and financing of the vehicle a breeze. I highly recommend Bedford Ford !

2 happy buyers

1 de ene. de 2015

Excellent people from Bob to Lori to Charlee We were treated with the greatest respect by everyone. We will definitely deal with these folks again. Loved the whole experience. Thank you very much for your kindness and may you have a great new year.

Kevin Rockefeller

9 de dic. de 2014

Had a great experience at Bedford Ford. Chad Foreman was exceptionally helpful in my buying experience. He was very helpful and made the car buying process simple. Overall a very nice experience there and staff is very friendly. Would go there in a second time to buy another car.

Zoran Z

18 de sep. de 2014

I purchased a used F250 truck, which was in a very good shape. They took care to check the vehicle, it was detailed well, very clean. Test drove it, good working order. Very friendly service, easy to do business with them. Very responsive, too, in answering questions, as I had handful of questions during the previous day about the vehicle, via email and then over the phone, as well. All around, a great experience. The dealership was clean and orderly, which is not something that I have seen in other Ford dealerships that I have shopped at, during the last few weeks, researching vehicles.

Ted R. Korzeniowski

10 de sep. de 2014

For starters, layout of sizeable lot was excellent and well organized with good placement of vehicles and lots of room to drive/walk around to look. Had good selection of pre-owned vehicles and in very good condition, clean, no junky/beat-up stuff. Very good selection of new vehicles also. Very good and reasonable prices on all vehicles. Salesman who worked with me (Chad Foreman) was very polite, very personable, helpful and informative, and not high pressure at all. Chad gave me all the information I needed to make an informed decision on my own and of my own free will. Chad was very patient and understanding as time from first visit to dealership to actual purchase was about 2 weeks. Again, no pressure, no phone calls to my home, etc. And I was given a very good and reasonable deal on my trade-in. The inside of the dealership gives a relaxed, "come on in" feeling to a visitor with free coffee/hot chocolate/tea available and a nice, homey atmosphere, with a nice customer waiting area with magazines, big screen TV, etc. All other employees I just happened to run into while there (other sales personnel, receptionist, mechanics, finance, dealership Manager) greeted me with what I felt was a genuine, not phony, friendly greeting that made me feel like I was appreciated and welcome, and at ease. Dealership[ Manager "Bob" talked to me like an old friend-a good, OK, down-home, personable guy. Finance girl "Charlie" was as organized and efficient with paperwork as anyone I've ever seen, but while professional, she also had a very nice and pleasant manner that made put me at ease. She took the time to search around to get me the best rate for my loan, and she did find it- I'm very satisfied with the rate. This dealership seems more like one big family than just a "bunch of sales people." They were more advisors than sales people as they patiently guided me through the whole process step-by-step and gave me the information I needed to make a decision without any pressure. They made the whole process very painless and enjoyable, and-with a good sense of humor-even fun at times. During my 58 years I've lived on one side of this country to the other, and I can in all honesty say that I've never experienced an auto dealership like this before. This is a rare jewel from the old days of integrity and knowing how to treat people. I will be a repeat customer and would highly recommend Bedford Ford, Bedford, PA, to anyone.

buying my car elsewhere..

5 de sep. de 2014

I found the exact used vehicle I was looking for at Bedford Ford Lincoln. The car was perfect and the price was great. I called immediately to set up a time to go look at the vehicle. I was put through to Stephanie, a new sales person. I will try to make a VERY long story as short as possible while still giving you the pertinent information I feel you should know about my experience with these people. I told her my biggest concern was my trade. I asked her if there was any way to get a close to accurate appraisal if I sent her pictures, VIN and details about my vehicle. She said absolutely so I did ALL of the above. (I asked her all of this because it is a 45 min. drive, one way, for us to get to the dealership) I told her I didn't want to waste her time, or have her waste mine. Us purchasing the car really depended on my trade value. She responded within the hour that her manager looked up my vehicle (VIN) and looked at all of the pictures I had sent and my vehicle was KBB at $9600 but they would offer me $8500 because I told them it needed new tires and had a small dent in the back that needed fixed from backing into a trailer hitch! I said we were looking for a little more so I thanked her for her time and told her to have a nice day. She responded that the $8500 was negotiable and "please come out I really feel the car is worth your trip!" I responded again about it being a lot for us to bring our 2 small kids out to look at a car when it was pointless if we know what amount we need to get for our car. Mind you, we had been to 3 other dealers who had offered us from $9500-$10,200 for my vehicle. $8500 wasn't horrible, just no where near what we had been offered at other dealerships (we didn't buy from the others because we were looking for a particular vehicle and were just waiting for someone to get in the make and model we were interested in) So anyway, Stephanie assured me that her manager said they could definitely get me a little more for my vehicle once they saw it in person. So, they finally convinced me to go out. We get out there and she gets the manager and AN HOUR AND 5 MINUTES after we arrived he looked at my vehicle and Stephanie brought the offer out. $6,700!!!!!!!!!!!!! As she stood there and tried to explain that "it needed tires and had a dent" I laughed and said, I think he made a mistake, Stephanie. Remember, he already offered me $8500....you said that was negotiable to go HIGHER, not LOWER, and you CONVINCED me to come out here and promised you WOULD NOT WASTE MY TIME. She got mean and snippy and very snotty with me, turned around and went back in to her managers office. Came back out 20 MINUTES later, (great cuz now I am COMPLETELY fuming!) and said she was so sorry, her manager moved the offer to $7500.. BAHAHAHAHAHA. You're still joking, right? As I start to calmly reiterate every single detail of how all of this unfolded via text, and proceeded to show anyone and everyone the texts (which I Still HAVE) her manager comes out. I explained everything to him as I have you and now Stephanie for the 2nd time. He does nothing but apologize. Then tells me to go get new tires and he will give me $8500. Are you serious? At this point I was so furious because I finally let it set in that these people did nothing more than intentionally waste my time by thinking they could simply get me out there and get me to buy the car that was exactly what I wanted and was looking for. Not sure if its because I'm a girl and they thought I was stupid, or if its just that they're that slimy and sneaky and could care less about their customers and their valuable time. Well guess what? You lost a customer and any and everyone that I know and or are related to because I will make sure everyone I know knows exactly how you do business. Bet you wish you wouldn't have lured me into coming out after all, now, huh?

Joe and Terri Thompson

22 de ago. de 2014

We are long-time satisfied customers of Bedford Ford in Bedford, PA. We know a lot of the folks employed there, and consider them both friends and neighbors. From finding us the right car for our particular needs, to service after the sale, we continue to return time after time to this dealer. Obviously, it is because of the overall positive customer experience. We just purchased another Ford on 8/21/14 from this dealer.

DAC

29 de abr. de 2014

Found the car I was looking for instock at a great price. Very helpful, friendly and easy to deal with. No Hassle.

Linda

3 de sep. de 2013

My whole experience with Bedford Ford was a good one. (it isn't my first purchase from them thus the reason for being a repeat customer) Sales rep Lori Burke took the time to explain everything about my vehicle and was available with any further questions. She is top of her game and very knowledgeable.

David M. Retired US Navy

1 de sep. de 2013

I highly RECOMMEND doing business with Bedford Ford Lincoln in Bedford, PA. I saw their advertisement for a 1998 Lincoln Mark VIII LSC with a little under 70,000 miles on this website, www.cars.com stating the car was in excellent condition. Because I live in Summerville, SC and they're in Bedford, PA which would make it difficult for me to travel there because I'm in a wheelchair and the distance to see and inspect the car myself, I asked their sales representative, Chad Foreman if they'd mind if I sent my own inspector that I hired to look it over. He had no objections at all. The inspector only found one mechanical problem with it, and that was when turning the car at a hard left, the wheel made a noise. He also found 3 little dings on the car. I asked Chad to have their service department take a look at it and the problem turned out to be a piece of debris from the road stuck in there. I purchased the car from them at a very reasonable price that we were both happy with over the telephone. They sent me the documents for it in a very good timely manor. I made arrangements for the car to be transported too me that week. However, I ran into problems that took me several weeks before I could secure a transporter to do so. Bedford Ford Lincoln understood my situation, kept the car inside for me and did not even charge me for storage fees, to my surprise. When I received the car about a week ago, the pictures on your website provided by them doesn't even do it justice. The car looks and runs like it just came out of the showroom BRAND NEW!!! I could barely notice the three dings my inspector reported about unless I got about 5 inches away. Overall, I am EXTREMELY happy with this business, the car and the purchasing process as described above.

hd4x4mech

12 de may. de 2012

I have been looking for a while for a used Dodge 3500 4x4 diesel & found it here on cars.com. I called & talked to the used car manager & he gave me an honest description of the truck,it was a long ride,148 miles away but worth the trip. the truck was better than described & exactly what I wanted! & the price was great ! I bought it, every one there was very freindly & helpful. A great place to deal with !

thomas

25 de mar. de 2012

we bought our lincoln used there. It was so nice to meet such nice people. they worked hard to repair the seat in fashionable time . We had to go back to have it done but it was ordered and fixed very timely. I would highly recommend this dealership.

Juls Bratton

10 de dic. de 2011

Charlee, our salesperson did a great job having all the necessary paperwork ready to go when we arrived to sign everything - took less than 10 minutes. She was very professional and took the time to answer any questions we had. Highly recommend this dealership to everyone!

Tommy Casino

25 de nov. de 2011

Just picked up my new F150 from Bedford Ford. Charlie and Jamie double teamed me for one great deal. They had the exact color I was looking for with all the features I need. I'll be back for my next vehicle.

Ford Edge buyer

13 de nov. de 2011

All the folks at Bedford Ford, in Sales,Financing,Title,ect.are some of the best in the buisness. During the whole process,everything was done to make this experience as easy as it could be. Being from out of state,due to this level of service I only had to make one trip to the dealer. All was taken care of before I made the 200 mile trip via phone and internet so all I needed to do was take a test drive and sign the papers. For good deals and excelent service this is the place to go!

muliple passinger car buyer

10 de sep. de 2011

I was very satisfied with the service I received. They had the vehicle I was looking for and a price that I could afford. The salesman was very nice.