Munz

15 de oct. de 2016

I worked with Kim L. and John T. to find the right truck for me. I wanted a certain exterior and interior color, and one with the camper and plow package. I found the one I wanted in Grand Rapids,MN. I talked with Kim and told her that I would like to buy locally, and if they would pickup the truck we would have a deal. A few days later I'm working with John T. to purchase my new truck. . " Great job Benna Ford"!Bill M.

fordcarbetty8816

4 de oct. de 2016

ALWAYS HEARD YOUR AD ON TV AND I HAD EXTRA TIME TO STOP AND LOOK AROUND. I WASN'T SURE WHAT I WANTED. BUT WHEN NICK TOLD ME ABOUT THE LEASE PROGRAM, I THOUGHT THAT WAS THE WAY TO GO. I DID GOOD. MY WIFE LOVED THE CAR.

lafreniere09

27 de sep. de 2016

When I first started looking around for a used car on their website I found a nice variety of vehicles on their lot. I filled out a credit app online as I live over 2 hours away from their location, and wanted to make sure everything lined up financially before I made the trip there. The first two cars that I looked at where not in the condition the pictures seemed them to be. Lots of scratches, dented doors, etc. (But honestly.. what more can you expect from used vehicles). I finally found a car that I wanted, it was a little out of my price range, but the sales and finance team worked really hard to get my payment manageable. The finance guy there even worked with us to get our payment lower by working with the bank. Which made a huge difference. I know it's his job to do that, but I've never had a finance guy come and say that if we put just a couple hundred dollars down he could get our interest rate lowered and that would drop our payment. Usually they just throw papers at me and say here is what it is. So it was nice to see he was actually working to get us the best rate he could. Our salesmen was very awesome with working to get us extra things for our ride that where not in our used car (Floor mats, full tank of gas, etc.) We arrived feeling discouraged and irritated, to leaving a very happy customer. They really do strive to get people the right deal. Even though we won't be int he market again for a long while for a new car, but when that time comes again, we will defiantly be back!

Pac-attack

25 de sep. de 2016

Brian L. is great person to work with . He worked to make sure the deal was right for me and went above and beyond to see that I was good with the details . I had worked with him before and I was glad to see him when I rolled in .R.J. is good people and went over all the options available to me . Very friendly and took his time .Deb at the Desk chewed the fat with me while I was waiting for the process to go through and was nothing but nice .With people like these on the team Benna Ford will keep coming out on top .

John

25 de sep. de 2016

They were great on service and support and answer questions about the truck I have always drove a Ford best on the market thank you for all your help in making the right choice thank you again

Colton

25 de sep. de 2016

Everyone at Benna was extremely helpful. This was my family's 5th car that we purchased from Jake Toman because he always gets us a great deal and his approach to customer service is second to none!

phantom

20 de sep. de 2016

John Toman did an excellent job from the moment he greeted me at the door with a smile to escorting me to my new vehicle as I left the lot. His sincerety , honesty and a great sense of humor surpasses all. I did not feel like another dollar sign walking in the door, more like a friend. He focused on my needs in a vehicle. He is very knowledgable about what he sells and very thorough in explanation. He gave me direction when I had questions. Tim Deluca (service manager) and Roger Childs (finance manager), were also involved in the decision making and closing, and also very dedicated in meeting my needs, and always with a smile.I highly recommend Benna Ford as your first and only stop, when looking for a vehicle.As far as I am concerned there is no other auto dealer. I will always be loyal to Benna Ford.Thank you for a fun and great experience.Annie Carlson

Bill

12 de sep. de 2016

All of the staff was awesome. They got me into a car I couldn't originally afford to a price I could. Korey Jadzewzski was a great salesman who went the extra mile to get me in my car, which I like very much!

customer2017

5 de sep. de 2016

Tim did an excellent job of salesmanship and took very good care of me. I would recommend him to anybody seeking a vehicle st Benna Ford.

GlenC

30 de ago. de 2016

Buck Forrest was very helpful and the finance team great at helping me find the best payment plan for me. I will be back in the future!

treesaw

30 de ago. de 2016

John Toman helped me purchase a vehicle with ease. Stress free and friendly atmosphere is what sets this dealership apart from any other! Thank you, Benna Ford for making this such a great experience!

Mr&MrsT

27 de ago. de 2016

I visited a number of dealerships in the area Ford,Chrysler and Chev and told each that I was shopping around and asked them to give me best deal upfront and Benna Ford was at the top. I had considered other makes but been a Ford customer for many years and have been very satisfied with the trucks I've owned over the past years.

barb lessard

27 de ago. de 2016

John Toman is very nice and easy to deal with. He explained my new vehicle's many electronic things and was patient. He does it with patience, understanding and humor. I felt like I was being dealt with honestly, not like my previous experience with a different dealership. All around, my purchase at Benna was pleasant.

Meana

20 de ago. de 2016

Thank you Benna Ford and Brian Lisdahl for making my car buying experience so relaxing and enjoyable. I stopped in to test drive a Ford Focus that I saw on- line at Benna Ford.com. The car was everything I've been looking for and Brian took the time to show me all the "cool" ins and outs of this amazing car. He took the time to explain in detail and answer any and all of my questions. Also I want to thank Benna Ford for all they've done for our local veterans groups. Keep up the great job you're doing.

Jessica Visger

11 de ago. de 2016

Great experience! Very nice people. Kim and Buck are great. We will definitely be back.

R. Gustafson

10 de ago. de 2016

Excellent experience with dealing with Benna Ford. Both Pat O'Brien and Keith Tuorila were wonderful to work with and gave me the best experience possible. They went that extra mile which is always a good feeling to know there are people out there which still have that quality.

PJagsCarls

8 de ago. de 2016

Korey Jazdzewski found us the perfect vehicle and the finance team was awesome.Korey's knowledge of the Taurus was exceptional - showing what each button was for/did, etc.Took the car home for a test drive and signed papers the next day.Couldn't ask for a better experience.Thank you, Korey!

GGraves

1 de jul. de 2016

I had a great experience buying my vehicle at Benna Ford. They were very easy to work with and accommodating. All the numbers and trade ins (Edge and Harley) worked out and I am very happy with my new ride!

Travelers

23 de jun. de 2016

Benna Ford made our recet experience in buying our new truck the best we have ever had. Would recommend them as A-1,the best.

Neesys

21 de may. de 2016

K.D. was great to work with again! He worked for us to get what we needed, Above and Beyond! We'll be back again!

Tanya

15 de may. de 2016

Our Sales associate was and is always great to us!! It is always a pleasure working with Buck!! We will continue being customers of Benna Ford!

Jake Huotari

14 de may. de 2016

They knew what they were doing here at Benna. We were in the lot looking and were greeted by KD and he was great and Todd was great. Everybody here were great to work with and very patient as well. Would highly recommend Benna.

Sandy

12 de may. de 2016

It was a very pleasant experience with Keldric Stokes very nice and great communication with selling my car to me... everyone made the process seem so smooth and exciting..

Lee & Amy

9 de may. de 2016

Was just looking for a truck and stopped in at benna ford and end up get a 2012 f150 buc was a great salesman

Brian and Nicole Shockley

30 de abr. de 2016

We stopped today to test drive a vehicle and could not leave without buying. The staff was amazing. KD helped us out and made us feel very relaxed and important. All of the staff were friendly and outgoing and everyone was above and beyond helpful.

Brian

30 de abr. de 2016

KD narrowed vehicles down quickly and brought out the truck I was looking for. Quick and easy buying experience.

MJS

30 de abr. de 2016

I walked in expecting the same looks & garbage I always get when I say I want a truck. Well little lady why don't I show you this stupid car over here or maybe this nice little whatever over here. But I didn't get that. Buck looked at me and said ok which type are you looking for and what year. I explained I was worried about getting new because of the cost and didn't think my credit would support a brand new truck. He explained that I would get the very best deal on my trade plus my rebates if I went new. So I went into my dream state and picked out the truck of my dreams. In less than five hours later I was driving my new truck home. Wow!

Renee D.

27 de abr. de 2016

This was a truly excellent car buying experience. K.D. was excellent to deal with. He was very easy to be around and deal with, and helped to make my time here easy.

jim rau

20 de abr. de 2016

Straightforward deal and pricing Satisfied so far KD Stokes

Brittany

15 de abr. de 2016

We enjoyed the process of buying a new vehicle with KD as our sales consultant. The process was made simple for us to understand and he made us feel comfortable with everything that was going on with buying a new vehicle.

DS

15 de abr. de 2016

Honest, easy to work with, answer your questions respectively

bucknuts

14 de abr. de 2016

friendly staff answered all my questions or got the answers i needed set up any additional appointments and found the perfect truck for me at a great price

Ann Hamann

14 de abr. de 2016

KD was extremely friendly and helpful. Everyone here at Benna Ford were helpful.

Bob

13 de abr. de 2016

Benna's made it easy to get that new truck! We worked with Keith and he was very knowledgeable and helpful. He helped us get just what we wanted. He made himself available when we were available.

Jeff McCartney

13 de abr. de 2016

I will tell all the people I know of the great get deal I got at BENNA FORD SUPERIOR WI. 2014 Ford Escape in one day, no hassles, and if you want a great deal on any deal in the Twin Ports, come to Benna Ford and talk to KD!!!!

Tambriea Laguna

13 de abr. de 2016

I came into Benna Ford looking around at cars when Nick approached me and asked me what we were looking for. We told him and explained our budget to him. He helped us find a vehicle that worked great with our budgets and great for us. Today I am going to be driving a 2010 Jetta VW and I am very happy with my purchases and the services I received from Nick. I love my new car from Benna Ford!!!

TM

4 de abr. de 2016

Got the truck we wanted! K.D did and outstanding job.

ConnieN

30 de mar. de 2016

I bought a new Escape from Benna Ford today. KD did an excellent job right from the beginning. He was friendly and knowledgeable about my new car. I would definitely recommend others to shop here.

Frank and Shelly Lovejoy

30 de mar. de 2016

We worked with Todd and K.D. and had a exceptional experience. Both very knowledgeable of the vehicle and the process of putting us in it. Friendly and proficient dealership. Glad we are back in a Ford!!!

Carol Sheehan

23 de mar. de 2016

Looking for a new truck is not always easy, it is work and especially on a cold windy day. We wanted the best deal possible, we wanted to find just the right color and a truck to meet all our needs. We feel that we are going to be very happy with our purchase. The Sales people were very helpful and knowledgeable. Sometimes the pressure of the sales man is over whelming but K.D. was just the opposite.

walt sundberg

21 de mar. de 2016

excellent sales and service would recommend them again wife is also happy with the vehicle she purchased

Jmarquardt

10 de mar. de 2016

I worked with KD today. Him and the other staff worked hard for us to get us into the truck we wanted at a price we could afford. All staff was pleasant and helpful and able to answer all my questions during the process. They even included my son and make him feel like he is part of the process.

John E. Perrin

4 de mar. de 2016

KD was an excellent salesmen. Very friendly and able to talk to him. made my day better.

Bob's Escape

22 de ene. de 2016

I had been looking for an upgrade from my 2014 Escape to a 2016,but wasn't finding it at my usual dealer. So I went to Ford's site and I Built and priced exactly what my dream Ford Escape would be if I were to order one. Next I got an email from Big Valley Ford telling me to call them, which I did,but they didn't have exactly what I was looking for. I had just purchased the Sunday Duluth News Tribune. I looked at the Auto dealer ads. Since I was making a trip to Duluth, I thought I would send an inquiry to Benna Ford. They replied with several vehicles they thought I might be interested in. Unknown to me, their new Floor Manager was someone I trusted and had bought Ford vehicles from for almost 40 years. This was Todd Darwin. He was in the showroom when I arrived, this is the first time he ever commented how dirty my car was. I laughed and said yes they are giving away for free all of the road salt because of the nasty weather. He introduced me to Buck and I told them what I wanted from my wish list. He showed me one of the new electric spice colored escapes. But it was only an s and I wanted at least an SE. We noticed another one about 25 ' away. Upon inspection we found it was an exact match to my dream list. The only exception is it had 19" tires instead of 17" that I priced out. It was just about the same price. We made the deal and it was the best car buying experience for me in a long while. While everyone contributed to a great buying experience if I had to pick the best reason for making the sale,that would be Todd Darwin, because he knows me well and has always delivered. One thing that sets him above a lot of the sales people is that he shares my sales goals from my years of sales experience. Like myself. He finds out exactly what the customer wants and delivers it, and no BS.

BlackOps150

20 de ene. de 2016

I was looking for a specific specialty truck and Benna had it in stock. From the time I called to inquire about the truck to the closing of the deal I felt respected and comfortable. Korey and Rob were able to get me a fair deal and Roger went above and beyond to get me a great rate. The process was easy and the dealership was comfortable.

Dean Winchester

6 de ene. de 2016

Buck was very pleasant to deal with and was very knowledgeable about the product. Got a good price on the car and never felt rushed or pressured to buy. That's probably why everyone loves him.

Deb H.

21 de dic. de 2015

The salesmen, floor manager, money men etc. were very friendly and hospitable. It can get to be a long process, but they made us comfortable and under no pressure. Buck and Pat were very nice to work with.

truckgirl52

17 de dic. de 2015

This is one of the worst car dealerships I have ever been to out of all the dealerships there are here in the Twin Ports. The first time I was at this dealership my significant other was looking for a car for himself. This was the start of all the problems because we both wanted to be on the title of the car he bought; I was told that because at the time I didnt have credit that they werent going to put me on the loan or the title of the car because it would have raised the monthly payment too much for supposedly both of us to pay. I was told that I could leave and that I wasnt needed (it was implicated that they just didnt want me there from the beginning) for reasons that to this day are unknown to me. My best guess is that it was because I knew more than the salesman thought I did and I was trying to argue the price with him and he like most all other salesmen just wanted to screw my significant other over, and overcharge him for his car.Now that we have bought one car from Benna Ford we (even after being treated kind of poorly the first time) went back to try to find a car for me. We had thought that maybe we would get treated better since we bought a car from them before. It just so happens that we were way wrong and we were treated even worse this time around. When the salesman we were working with found a vehicle that he thought I would have liked both of us went over there to look at it. We told him that before we made any deals we wanted to see a CARFAX, take it for a test drive, and bring it to our personal mechanic.. Instead of listening to what we had to say he started trying to get us approved for a loan, even after he was told what we wanted, and what our plan was. This just goes to show that he was being ignorant to what we wanted.After we got back from out test drive the salesman started flipping out on us on the sales floor with multiple other people around listening to what he was saying. There were other customers, salesmen, and other Benna Ford staff present on the sales floor when he was doing this. All of which were within earshot of what he was saying, and most if they were to turn around could see how he was acting. He got even more mad when I told him that my dad wouldnt be able to make it into the dealership that night because it was past dinner time at my house and he was more than likely getting ready for bed or sleeping in the living room. So I wasnt going to call him and risk waking him up and having him come to the dealership angry.The salesman also blamed me when I didnt buy this car from him because he was too stupid to save his check for his rent. He didnt tell me this he told my significant other when he went to talk to him about what was going on that day, because I had to work before we could test drive the vehicle. I was told this while I was on my lunch by my significant other and that was the straw that broke the camels back. This is the one comment that sealed the deal that I wasnt going to end up buying this vehicle. I dont feel I need to take the blame for not buying a car just based on the fact that I didnt feel I needed to give this dealership my patronage; from being treated so poorly. He had also blamed us that we hadnt gotten to see the CARFAX until the day we test drove the vehicle, when we told him at least three times that we had wanted to look at the CARFAX before making a decision.When it was brought to his attention that I wasnt happy with his customer service he flipped out (wouldnt let me speak) and had said that he had provided great customer service. From all the things I went through I dont see where his comment makes any sense. My perspective of great customer service is 1. When you have a customer walk into your store/dealership the first thing you do is smile at them and greet them 2. You ask them what they are looking for 3. You help them find the product 4. You sell the product (give a sales pitch) 5. You follow through with that customer, make sure that they are happy with the product that purchased. I got treated the exact opposite of how most people as customers think they should be treated while they are shopping.What I had tried to ask this salesman was how he figured he had given us great customer service when he hadnt talked to his potential buyer throughout the whole deal unless I was actually at the dealership; and he had no choice but to talk to me. I also was trying to get him to realize that even though he thought that just by putting an extra protection plan on this deal was going to make me feel better about getting the car that night I knew that the protection plan he was trying to put on this vehicle was just going to be an absolute joke. Reason being is that their service department either hired guys that truly dont know what they are doing or they are all just good at lying and saying that there is nothing wrong with the vehicle when there really is something wrong.

bolo

5 de dic. de 2015

Keith is a great salesman to work with. He works extremely hard to find a vehicle that you will be happy with and gets you as good a deal as possible!

Angie knutson

5 de dic. de 2015

Jake was fantastic to deal with. He was very considerate of my time and made my buying process very enjoyable. I would definitely do repeat business here.

ams68

30 de nov. de 2015

Korey helped me purchase a vehicle in one day. Answered my phone call immediately during the day to make this sale happen. Very Professional and a pleasure to work with him and other folks at Benna Ford.

Dennis Cummings

19 de nov. de 2015

Pat O'Brien......Top Shelf Tim Forrest.... Wonderful Great car, great price, excellent treatment and attention....

Jon

9 de sep. de 2015

Very friendly staff and made the experience very easy.

Fuels guy

15 de may. de 2015

Excellent buying experience. Joe was great to work with. He took our needs into consideration and tailored a deal that worked great for us.

Ford Man

11 de abr. de 2015

Found used car on dealer web site. Sales consultant very nice to work with. Recommend highly !!!

Hemi

30 de mar. de 2015

Sales staff made the car buying process a smooth and affordable process.

smaday1

11 de jul. de 2014

This is my second vehicle I bought in my life and the second I bought from Kyle, and I will definitely return for my third. He is a very relatable person who made me comfortable in my decisions.

jolynjaberi

26 de ene. de 2014

Kyle is a great sales person! He helped me order a new Explorer with everything that I wanted. I never felt any pressure. I got a great trade in value for my car. Kyle totally set up my computer system and helped me through how to sync everything up. I will definitely buy from Benna, and specifically, Kyle again!

Rhinos5

12 de sep. de 2013

After caring for an ill family member for a week, I was ready to travel 3 hours to my home south of Superior when my gently used, well maintained older car decided to have a flashing engine light! I called my local dealer and they advised I take the vehicle into the nearest Ford dealership to have it repaired. I called Benna Ford Service and explained that I was from out of town, had an blinking engine light emergency situation and that I needed to leave town. I was told that I needed an appointment to have my car looked at and the soonest he could get me in would be 3 or 4 days!I explained that I was from out of town and needed to return. I didn't have 3 or 4 days to hang around for an appointment. His response was that I could drop off the car but he didn't think he could do anything about it for 3 or 4 days. I asked if they could at least hook up the car to the diagnostic computer so I could see what I was dealing with and they said I needed an appointment to do that. I asked him what they do when they have emergencies brought in and he said that usually the person just drops off the car and they get to it in three or four days. My hometown dealership would never ever think of turning away a person in need, let alone turning away a potential customer. Evidently these guys don't care if you are a potential customer or if they have repeat business.I have always bought Ford / Mercury products and I have always had excellent customer service when I go to Ford Dealerships. I was totally unprepared to be brushed off when I was in need of emergency service. I eventually found a small repair shop who diagnosed and repaired my vehicle immediately. I was able to leave town less than 3 hours later than I had planned.So unless you can plan to have our car break down in advance so you know you can schedule your service 3 or 4 days out, don't bother calling this dealership. They won't be able to help you :(

Ddearmond

20 de jul. de 2013

Old school pricing scam dealership. My sales guy was fine, but the pricing is a joke. Make sure you research it! I was looking at raptors, 50k plus purchase. They had a used one with 3000 miles. The were asking $2000 over New, zero miles, MSRP. I asked them best price, the sales manager dropped it to MSRP of a new one. I told them, I could pay that for a new one at any dealer. Walked out laughing at how they could be in business. Bought a brand new raptor at Apple Valley Ford 2 days later. I recommend driving 150 miles to go see them, completely different experience!

paffelj1988

27 de jun. de 2013

i bought a 2008 dodge advenger in the summer not thinking about the heat so I found out when my warranty was up and try calling benna ford asking if we could work something out but didn't pretty much said to bad its in ur hands nowso then I took it back to them and traded that piece of crap in and got a 2010 ford escape and low and behold after my warranty was up the a/c went out and call benna and said I just bought this 6 months ago can u guy work with me and I got a voicemail no call back or nothingwould never recommend going there

jf0686

18 de jun. de 2013

I have been searching for a new car for about a year and became very excited to try out a new Fiesta 2013. When I arrived at Benna I found there was only one hatchback model available, while they were advertising they had more that were roughly $2,000 cheaper, and the car interior was dismantled. Headrests were off, seats here folded randomly and paper was crumpled up inside. Joe insisted we take it for a drive, so I decided to at least get a feel for it and see if it was the car for me. So after reassembling the car and having the worst test drive of my life, we finally returned to Benna. I asked him what price he would be willing to sell the car for, given the state it was in and the fact that it already had 100 miles on it. This was when his true colors finally appeared. He pushed hard to pull my credit, kept ASSURING me that the pull would do nothing to my credit score, which is complete BS. I told him I didn't want to talk about financing, trade in or anything like that, all I wanted to hear was the price they were willing to sell the car to me for. He refused to budge, so I asked him to give me the paper he had drawn a sales grid on and he refused to hand it to me. I then asked for a copy, and he tossed a pad of paper and a pen at me telling me to write it myself. Luckily the jerk got up to ask his manager and, "See what he could do for the price." So I grabbed the grid and walked out. He then followed and, passive aggressively asked, "Are you mad at me?" Ladies, I didn't listen to my mother when she warned me about this men's club, but please be warned. This is a place that sees a woman and considers them a lesser being, someone to prey upon. I will never recommend this dealership or even consider the purchase of a Ford in this area because of these jerks.

Price range

31 de ene. de 2013

Very friendly at first, was told a car was in my price range so I took it for a test drive. Came back to find out that it was about 5 grand more then I wanted to spend. Salesmen got real nasty and pushy after I told him it was too much. Accused me of purposely wasting his time and kept asking why I would not buy, even though I told him it was too expensive. Would never buy because of the rude treatment I deserved.

cs05

24 de ene. de 2013

Worst car buying experience EVER!!! The saleman was extremely pushy, the car we ended up purchasing was marked at almost twice the kelly bluebook value (shame on us for not researching more), but if that is the way Benna conducts themselves...then shame on them. We tried to refinance and were told that since we are many thousands of dollars underwater, we are unable to at this time. Save yourselves the money and the hassle and PLEASE shop elsewhere.

dez815

27 de feb. de 2012

I would definately recommend... We have made 3 purchases from them in last 6 years. Always easy and straight forward. Our recent transaction was there were options we wanted in an SUV but they didn' have one on the lot. There was one being sold by another dealer in town and they got it for us for cheaper than what the other dealer was asking. They have gone above and beyond this time as well as the other two!

Donthaveone

18 de dic. de 2011

I bought an 07 silverado there a few months ago. It is a very nice truck and they worked hard to help me out with buying it. Was a good experience.

Truck buyers

15 de dic. de 2011

We saw an F250 Ford in the tv ad as the camera scanned the lot. Online they had no price, had to search. There original price was WAY above book, but we called and they negotiated the price on the phone so we didn't have to waste a trip down, EXCELLENT. They were great at negotating to a fair/good price. Some of the info on Carfax.... Cloquet Motor Vehicle had the truck.. they said they didn't know why or what department this was that had the truck for six months... we asked a friend at a dealership, and he said that is easy, it was taken from someone for illegal activities then auctioned to them. Could they not have known this or chose to leave us to wonder? Hard to say... staff were SUPER nice and friendly.. very helpful not overly pushy.. Didn't appreciate the tone on a call back because we lied and "didn't state there was a lien on the vehicle when asked." They never asked, and we stated they couldn't cash the check until Monday because of financing with the bank.. figured they knew there was a lien, but it was a busy, busy sale... guess they missed that, after all why would we lie? No reason to, and didn't appreciate the accusation. They demanded we drive back ASAP, when we said we couldn't they said they would overnight the paperwork... never got the paperwork... so I called to check and they said they got it taken care of... they should have let us know that... would have been nice. While there staff were nice helpful and negotiated... I felt we were treated well and fair... the after issue, not so nice... they sounded stressed and did hav ea lot going on, but still...

baby12

23 de nov. de 2011

We were looking for a new or used Ford 150, my fiance went in and he was told that they would do a search for him and call him. I called 2 weeks later still looking for a truck again told they would call. Well after almost 2 months still have not received a call back. I called and left a message saying that we have found a truck and after many years driving a Ford, we switched to Chevy. That is poor business not to return phone calls.

toddelliott

23 de mar. de 2011

Benna was having a six day sales event. Looking for used Ford Focus. Sales group showed us a Ford Escape that was in good shape for a "fair" price. Sale price was $8000 more than book value. I questioned them on the cars book value and was told that the previous owner still owed over $26,000 on the vehicle. Sales team was not honest about car value. Said car was detailed and it was not. Sales Team promised a variety of items with the sale and we received about half of them. Still paid over $2000 more than book value. Car was "redetailed" and all they did was vaccum the flat surfaces and the car is still full of dog hair. Worst car buying experience I have ever had. I have "never" been told so many untruthfull stories by any sales group.I wonder how this group sleeps at night!!!!

ozthewiz44

31 de dic. de 2010

I got $3500 offer in mail 'CASH FOR CLUNKERS '. I called dealer, talked to KIM LOWNEY about a 2010 fusion. I was told financing was approved with APPARENTLY ZERO DOWN. Next morning I drove to dealership ( 160 mi ). As I arrived was 'handed over' to SALESMAN 'BOB'. Sat down to complete transaction and was ready to drive home in my used 'new car'. SALESMAN 'BOB' pulls out piece of paper and starts writing down payment number on the paper. It was $3000 to $4000 down payment required. So much for the 'ZERO DOWN' BS. This dealer ship hides ALL PRICES. So, I just got up and started to walk out as fast as I could. I did not even get a ' I'm sorry folks that you had to drive 160mi FOR NOTHING! I would tell anyone looking for a car to STAY AWAY FROM BENNA FORD IN SUPERIOR,WI. THIS IS A TOTAL SCAMMING DEALERSHIP!!!!!!!!!!!!

amontgomery

16 de abr. de 2010

I have bought twice from dealer. One used and one new. always was happy with purchase. This time the radio add said all used vehicles were 88 down 88 per month. When I got there I found out it was a farse. My sales rep told me it was only until the end of 2010 and then you need regular financing. You should say that on the commercial because it is very deceitful. All my friends at work and family knew I was going to check into the car and I had to tell them all that the add was misleading. That was not good for your company or for me. My trust in your dealership has taken a big hit. I dont know if I will buy from you again even though I really like the salesperson that helped me with my last purchase.