Jonathan Schultz

11 de abr. de 2016

Justin always goes the extra mile to take care of all concerns. Thanks!!

Elizabeth Miller

22 de mar. de 2016

I was happy Gary could arrange to have the parts in and installed while my daughter was home on spring break!

John D

10 de mar. de 2016

I had a great experience dealing with Bethlehem Ford! Dave my sales man was great , low pressure but really cared about what I was looking for.

3timeawinner

7 de mar. de 2016

My relationship with Bethlehem Ford began with the service dept. and the Henninger brothers. I took a chance but found the service to be outstanding, reliable, accurate and cost effective. Brian Henninger continues to be my go-to-guy when I need car help. He's very professional, friendly and knowledgeable. He knows my cars and will yours too.My service dept. relationship led to my connection with the sales dept. Needless to say no matter how well your car is maintained it will start to wear out when you drive 120 miles per day. For another car I worked with Dave Schrader. He was respectful, pleasant and seemed to know his stuff. I explained to him basically what I was looking for and the price range. Within days he had found it. Since I was very happy with my experience, my car, Dave and Bethlehem Ford I have gone back to Dave and the dealer not once but 2 times. I've leased a 2014 Escape and a 2016 Fusion. Dave is also very professional, knowledgeable, understanding and friendly. Bethlehem Ford showed me a lot during these transactions by staying out of the way and accepting what Dave and I agreed to.I highly recommend Brian, the Service Dept., Dave, the Sales Dept., and Bethlehem Ford to everyone.

Franklin Krause

22 de feb. de 2016

The kind professional staff at your dealership and the great service from your techs is why we keep coming back to Bethlehem Ford . Thank you.

Alyssa Pintande

18 de feb. de 2016

This was my first car buying experience of my own car and visited several different dealerships bethlehem ford by far out did everyone else. Dave Schrader was my salesman I told him exactly what I wanted and he nailed it within minutes. Dave and the rest of the sales team Lenny, Kevin, Keith, Doug, and Kurt all assisted in getting my payments to exactly where I wanted and I'm very appreciative of all. Bethlehem Ford is a honest and respectable dealership that I would recommend everyone to. Every special thanks to all. I absolutely love my fusion.

Richard Bokosky

16 de feb. de 2016

The only thing missing is our feet were not kissed when leaving!

Bonnie Kelleher

14 de feb. de 2016

Ford Focus- everyone at Bethlehem Ford is always courteous and helpful!

Kevin Kelleher

8 de feb. de 2016

Quick service; very friendly and helpful staff; always a positive experience

Monica Mccullum

4 de feb. de 2016

so far with the problems I have been having with the truck ford has been doing a good job I love the truck that I got from the lot so since they have stuck to there word and took good care of the problem I am now a happy buyer from ford and happy to be apart of the ford edge family..

Leslie Sharp

2 de feb. de 2016

So far my experience at BSF has been positive. Service dept. well staffed and friendly.

Edmund Baraket

28 de ene. de 2016

Bethlehem Ford was always for new, and used, and mechanical and just repairs with me over 20 years. We had to take it on a weekend to a fella who does good work but seemed to not tell us about how much he knew about our lease and let my daughter experience what she felt was ok by getting the auto back in a few days. Taking the car and driving it home became a shock to her by hearing bump noises in the front end after the mechanic told her its good. We sent it back and watched this time on seeing lots of too young people in the shop who moved the car when the owner felt it was ok. But after taking out of the garage to feel its ok but wanted to hear any noises, and taking it out on a weekend, it made noises never heard before. That is when I drove it, I felt what she felt and got nuts when mechanic told her that is all it needed and the bump noises just kept on going. That's when I told her to take it to Bethlehem Suburban Ford for a check. After checking auto over in their bay, the problem took a few minutes to find it was a front bar on or near front wheel.We got a call and went down to Bethlehem Surburban only to find a small rod that was bent. I figured out it was done by a new mechanic at original shop must have tried to hide the problem by parking the car away from area the car was being fixed and gave us the keys to say its ok.This problem was told to Bethlehem Surburban and they found it in minutes, but we were not there to see it. They called the wannabe mechanic to get over to them and drive it back to have him fix it since he did the rest.Now, auto runs like a champ and hopefully saved the auto from getting other problems driving on bent rod.Thank You again, for taking the time and making the other shop missed, or acted like it was not seen as part of any bump, but had to swallow the extra repair at his own time and cost.

John Repsher

25 de ene. de 2016

Always helpful at the dealship. However the problem is the Ford Fiesta not the dealership. Glad to see that i can join the class action suit against The mulitple transmission problems. I have had them since my purchase on 2/11. As always, the dealership has to perform for the Vendor, and they have. Thanks to the service team at Bethlehem Sub Ford!

Rosalie Viscomi

25 de ene. de 2016

Sevice representative, Steve, was excellent. Explained answers to my questions.

Stephanie Haller

23 de ene. de 2016

my salesman Scott and his boss really tried to help me with buying a new Ford Freestyle ( and some others) but my credit was not good and have not had a big loan in my name in a long time ! They found 2 used cars that i could purchase cash, so that is what i did.I am very happy with my purchase, a 2006 Ford Freestyle , yes it's an older car but in good shape and i did purchase an extended warranty. I have been back to see them for a couple minor details and they were very helpful !!! To all the guys that helped me, Thank you very much ! :)

Robert Huetter

23 de ene. de 2016

Had a wonderful buying experience and love the vehicle.............except the mileage is less than half what stated!

Ashley Olson

22 de ene. de 2016

Always a great place to come and get work done on my car. Staff are helpful, efficient, and always give recommendations to ensure your car is updated on all work needed and safe.

Peter Amoresano

19 de ene. de 2016

From beginning to end, my purchasing experience was positive. Warm greeting from my salesperson Doug, no non-sense, no pressure. Was my first time buying a certified Pre-owned ( 2014 Escape ). No remorse whatsoever for not buying New. Doug was as enthusiastic about selling me this car as if he were selling me a new car. I saved THOUSANDS. Doug ( and the financial dude ) worked seamlessly with my credit union and I was approved for a remarkably low interest rate within a matter of minutes. There was absolutely nothing about this next-to-new Escape that in any way would have been a "deal breaker", Nevertheless Doug made sure we went over every inch of the car to make sure I was 100% satisfied. And he was always there with a quarter to make sure I had my coffee!

Robert Klaus

18 de ene. de 2016

service was on time and very fast. Very satisfied.

Jan Chase

16 de ene. de 2016

2014 Ford Escape, service was excellent as well as the staff being courteous and mindful of the customer.

Sharyn Adams

13 de ene. de 2016

Had routine servicing done, staff was very helpful & in a very quick & efficient manor. Thank you for your excellent serviceGreatly appreciated.

Dean Lorah

12 de ene. de 2016

After the new clutch was installed, I could not believe the difference. I was well pleased with the service.

Ryan

11 de ene. de 2016

I am in the military. I had problems with my transmission and tried to get it fixed nearby where I am stationed. The first Ford dealership I called said they did not have a "transmission specialist" (Hinesville, GA). I then called a second Ford Dealership(Savannah, GA). 3 separate times over the course of 2 weeks and they never called me back after saying they would each time. I went home to PA for the holidays and Bethlehem Ford got me an appointment with them in less than a weeks time only having to call them once and fixed the problem in less than 2 hours. I could not recommend this them more from the bottom of my heart. A++ service

Kathleen Pruznick

4 de ene. de 2016

The staff is always friendly, and the service is top notch!

Michael Eberwein

3 de ene. de 2016

professional, quick, if their is an issue let you know your options, cost and time needed to resolve

Stephen Godusky

1 de ene. de 2016

everything done as promised. good service. keep up the good work

Thomas Kolesnik

25 de dic. de 2015

The service rep went above and beyond in addressing any questions or concerns I had. The only negative was that the service took longer than I was originally told it would.

William Goffredo

22 de dic. de 2015

2014 FORD F-150,THE SALES STAFF TREATED ME WELL AND I WATCHED THE MECHANIC PERFORM MY SERVICE THRU THE GLASS WINDOW AND HE WAS VERY THOROUGH AND EFFICIENT.I WAS IN AND OUT FOR MY SERVICE WITHIN AN HOUR ,WHICH WAS FROM ME PARKING THE VEHICLE TO DRIVING FROM THE DEALERSHIP.I WAS ABLE TO PERSONALLY THANK THE MECHANIC FOR A JOB WELL DONE AND SHAKE HIS HAND ,PLEASE CONSIDER HIM FOR A RAISE AND OR PROMOTION

Jason Leibold

19 de dic. de 2015

As always, the service on my diesel F250 was excellent. Thanks Mike.

Stephen Seier

16 de dic. de 2015

This is the sixth Ford vehicle that we have purchased from Bethlehem Ford over 20 years. No pressure sales and excellent staff and service. I'll be back for my next purchase.

Christopher Troxell

12 de dic. de 2015

I was able to lease a new fusion at a pretty fair price and I'm very happy with the staff especially my salesperson . He was not a typical pushy associate and made the experience pleasurable as we were able to arrive at an agreement that was fair for both parties.

Robert B

10 de dic. de 2015

My wife's car was having some problems and broke down on the way home from work, she needed a car right away. We were planning on going to Bethlehem Ford a couple weeks later but due to the situation there was a change in our plans. My daughter got her new Ford Focus from Bethlehem Ford a couple years ago and we were all very impressed with them so we decided to head over; luckily my wife knew what SUV she wanted. We arrived around 6:30 PM with her car in tow at Bethlehem Ford. She HAD to go to work the next day and wanted to drive her new SUV off the lot that night. The dealer Dave and staff made sure my wifes wishes were met; they stayed late so my wife could drive her new Ford Escape home that night...mission accomplished!! Not once did we feel rushed; Dave and the staff took their time explaining things making sure we understood the paperwork and Dave took his time and explained thoroughly where things were located and how they worked in the new car. He made sure my wife understood the new features in the car before we left with the SUV. My wife loves the car and is very pleased with it. She even called me this morning from work and said the car was great and she is very happy...so I am happy. Great job Bethlehem Ford, sorry we kept you late that night but I'll be making it up to you when I decide to replace my truck. Don't worry, I'll be coming in the morning.

Jay

9 de dic. de 2015

I am, without a doubt, a car salesman's worst nightmare. I do inordinate amounts of research on the car, finance, inventory, invoice pricing...everything. Then i walk into the dealership toting a laptop with a spreadsheet i built to calculate amortization or lease payment on the fly. As expected, the other dealerships i went to frowned upon my laptop. Argued tooth and nail that my spreadsheet was wrong and that they were the experts so their inflated numbers were right. And by inflated I'm talking $40-60 more a month than my spreadsheet was spitting out.I went to 4 other dealers before finding the exact model i wanted at Bethlehem Ford. Dave Schrader meets my wife and I in the parking lot. He knew exactly where it was and even knew where the two other examples were. A good start.Now I'm a dark skinned individual & have become accustomed to dealerships treating me like I'm stupid or criminal...as the previous 4 dealerships had done. And being that some parts of PA have a rep for intolerance, I expected the worst. Dave was nothing but respectful and pleasant. He even left us alone with the car running while he went back inside for the gas card. I mention that because a similar scenario came up at one of the other dealers and the guy actually shut the car down and took the key leaving me to wait for him in a car with no heat...because, ya know, i was gonna steal it :/During the test drive, Dave was quiet until we asked a question. Most salesman fill your ear with nonsense but he just sat in the back and let me drive the thing. Only speaking to give directions or correctly answer our questions about the car. Refreshing. The first guy i test drove with in NJ (Fullerton Ford) was clueless about the car (wipers threw him off) and was spewing nonsense the whole time.After the test drive, we sat at the table to talk numbers. I went in armed with my Truecar estimate and trusty laptop. Dave wasn't too happy, as expected, but never did he push back or try to downplay my spreadsheet. He went back and forth to the finance guy 3 times as i kept challenging the numbers. Finally the finance guy comes out. Kevin, i believe. I explain to him that there is a miscalculation in his numbers or mine. Much to my surprise, Kevin swings the laptop so we can both see it and we worked on my sheet together until every single line item added up to what i expected. He was COMPLETELY transparent. Not at all argumentative. Went out of his way to explain every calculation. He even came back to me after we had agreed on a deal to explain that the price of the car had changed. Last thing you wanna hear right? But he just came to explain he reduced one of their charges so that my monthly wouldn't change. Huh? No window etching charge or fairy dust waxing? An honest finance guy? No way. Not only honest, he went out with us where i showed him a few concerns i had with dirt in the interior and on the paint. He personally made sure the problem areas were done right by doing them himself! A finance guy! My salesperson Dave, poor guy, even washed the car because the usual staff had gone for the day.Overall, I've purchased 10+ cars from dealerships and have hated each and every one of those experiences. My experience with Bethlehem Ford was exemplary. From the test drive to the negotiating to the end game, all was, dare i say, almost enjoyable. I'm not a Ford guy by any means and only bought the Fiesta ST to fit a very specific need no other car could. But after dealing with Bethlehem, i wanna be a Ford guy just to get another car from them. It was that painless!

Jeffrey Lawler

8 de dic. de 2015

I was locked out of my truck only a few blocks from the dealership (Bethlehem Ford) I called them and they were kind enough to make me a key and have their driver deliver it to me. What an awesome solution to a pretty ugly situation. Thank you very much.

Anthony Delgado

8 de dic. de 2015

Very knowledgeable about my Focus AND Honest. Always up front about issues if any and not dishonest

Valeria Sajez

5 de dic. de 2015

Basic oil change, break check and replaced battery before i was in trouble. Quick and pain free while waiting.

Jacqueline Morey

3 de dic. de 2015

Everyone was very helpful. Love the fact you can book and appointment online.

Sean Tallarico

30 de nov. de 2015

Ford Escape, excellent service work. Team is always professional, workmanship is great. Will want another Ford from you when it is time.

Dennis Galligani

30 de nov. de 2015

Sorry the last review we just sent was meant for Faulkner collision center we thought your email was from them. Our experience with Bethlehem ford was good.

TatyG

23 de nov. de 2015

I recently went to Bethlehem Ford for a new car. Dennis Havlik was the salesman to approach me, and I am so glad he did. He was so friendly and informative about all the options I had. I am a girl in my 20s, so some salesmen might not take me seriously, but Dennis was not like that. As soon as I got in the dealership he was determined to find me a car I loved and for the right price. It didnt take long to find a Jeep Grand Cherokee that was perfect for me! He was very professional about everything while also being easy to talk to and funny. I LOVE my new car!! If it werent for Dennis I probably wouldnt have it right now, so I definitely recommend him. He was beyong great! If you live in the Bethlehem area and are looking for a car, go see him! I have no doubt he will find you the vehiccle/deal you are looking for!

John Davis

22 de nov. de 2015

Recall work completed quickly without any problems. Received a call on my cell when it was done - much faster than expected. Tires rotated and inspection and oil change info noted on the completed work order. It would have been much better for me not to have the vehicle brought back for an oil change which was noted to be due in 300 miles. Inspection note was for the next month. I would have appreciated a call, since they had my number, asking if I wanted the oil change done while it was at the shop.

Mariane Stech

14 de nov. de 2015

All was good. There was no concern. I could suggest for a friend.

Janet Kerilla

13 de nov. de 2015

I had a small part broken on the new car. The services person was great helping me order the part. I asked him about the 1st oil change & it just so happened that it was about time. It was able to take me in right then (it was unplanned). I was out of there in 1 hr and now that was done.The next day he called because the part came. He installed it as soon as I showed up(it was a snap in thing). It was in/out quickly then too. Both experiences were great!

Ron Patane

7 de nov. de 2015

Dave Schrader was excellent in providing info on Ford Explorer . It was very easy way to purchase a car from him without any pressure or hidden cost . He was able to locate the car I wanted within several days and was in contact with me everyday. This is a great place to buy a car because there is no one trying to sell you something you don't want. He is always there for you when you have a question from giving his cell # to you so you can reach him any time!! I strongly recommend him to anyone that wants a great buying experience!! Ron from Moscow pa.

Dave Berg

5 de nov. de 2015

Dave Schrader was very knowledgeable and courteous about everything and went overboard in helping me find the right car and explain everything to me. Can't appreciate the help more. would recomend Dave and the dealership to everyone.

Curtis Creveling

2 de nov. de 2015

Brian Henninger is an excellent service representative.

Cyndy Viti

30 de oct. de 2015

My husband and I had been looking at new and pre-owned Certified cars for about a year including attending the 2015 Car Show at Stabler this past spring. We liked three Manufacturers models but I was still undecided. A few months ago on a Sunday, we stopped at Bethlehem Ford and looked at some pre-owned Ford Edges on their lot. I loved the look and overall style of the 2014 Ford Edge. On Sunday October 18th, I was reading the newspaper, and noticed an ad for a new 2014 Ford Edge at a reduced, affordable price for us. I called on Monday and spoke with Dave Schrader. He was very nice so we made an appointment for Wednesday and took it for a test drive. We decided that night to buy this vehicle since it was the year and color that I was looking for. Dave was great and during the test drive we realized that we each knew people from our small town growing up!! We finalized our sale last Friday and from start to finish our experience was wonderful and I would recommend this Dealer, Dave Schrader and the Office Team on a job well done!! I LOVE driving my new Ford Edge!!!!

Claret Castillo

27 de oct. de 2015

Yes they wore very helpful. And I recommend them for any future repairs and oil change

Jason Hoderman

27 de oct. de 2015

You guys do a great job. I would never go to another dealership. The staff is great. I wish the prices where a little different but all around a great job.

Bethann Nederostek

17 de oct. de 2015

2014 Ford Edge . The low tire pressure light was on. I was able to bring it in on Saturday morning without an appt. I had checked all 4 tires but didn't realize I had a hole in one . They checked it , repaired tire, and I was back on the road in about 30 min. What a great experience . Very friendly staff .

Susan Martucci

14 de oct. de 2015

Everything went smoothly from the purchase thru financing. Everyone was very knowledgeable. We have an issue with the car making a clunking noise when it goes over bumps. We are scheduled to have the car looked at on Friday.

LoriA

4 de oct. de 2015

Dave Schrader (online sales) was great to work with! He understood our time was limited and, even though we were originally 'just looking', he took care of us. The time and attention to details was wonderful! Dave has a trusting nature and we felt like we got a wonderful deal. He responded to our questions in a more than timely manner-which was key for us. I'd definitely return to work with him, but am hoping this vehicle lasts us quite some time!

Justin

27 de sep. de 2015

Salesmen David schrader was the best salesmen I have ever did business with.very knowledgeable about the vehicle were buying and had an answer for any questions we had.if he could not awswer a question he would take us right the someone who could.definitely going back to him in 5 years to buy a truck from him.thanks for the outstanding job dave.

Marlin Paine

22 de sep. de 2015

When I took the Escape to be serviced, I thought it only needed a few things done. But as the service department did the requested items they also noticed the inspection was due. That attention to detail means a lot. Thank you,

Richard Hartzell

21 de sep. de 2015

The car was taken in immediately after I requested service. Time frame for work was on target. All questions answered to my satisfaction.

Becky M

21 de sep. de 2015

Dave Schrader was the car salesman that took care of our purchase and I cannot say enough about how wonderful our experience was at Bethlehem Ford. Dave knew all the specs of the car we test drove and competently answered all of our questions. When he was unable to answer a mechanical question, he didn't just say he would get back to us; he took us right back to the shop mechanic and asked directly so we could hear the answer ourselves. The dealership prices are fair and comparable. Everyone was very warm and polite. It is nice to know there are still some well run businesses in our area. Thank you guys so much for such a smooth transition when we were short on time! Really a great place to purchase a vehicle, you will not be disappointed.

Lisa Ann

15 de sep. de 2015

I purchased a 2014 Ford Escape. The staff was very helpful and Scott, the salesman displayed excellent customer service. I had purchased a new vehicle back in 2010 from Bethlehem Suburban Ford and received excellent customer service as well from the salesman who helped me and that is the reason I had returned, to see if he still worked there, but unfortunately he does not.

Donald Tshudy

14 de sep. de 2015

YOUR STAFF WAS VERY HELPFUL. ALL MY QUESTIONS WERE ANSWERED. THE SHOWROOM EMPLOYEES WERE PLEASANT AND GREETED ME EVERY TIME I CAME IN.

Harry Holub

12 de sep. de 2015

Fast service, very helpful, pleasant., great communication.

Dennis Yeakel

12 de sep. de 2015

I am always pleased with the service otherwise I would not come back.

David Williamson

11 de sep. de 2015

2014 f150 in for 7000 mile oil change and check for tire rotation and a noise from under the vehicleAttendants were curtious and work was completed with extreme diligenceI was very satisfied with the serviceThank you

Margaret Bilheimer

7 de sep. de 2015

Have bought about 7-8 cars there and like the prompt attention & familiarity of the place & always find good deals there on trade-ins. Knowing service is as good as salesmanship makes me want to come back.

Carleen

1 de sep. de 2015

Never had buying a new car such a wonderful experience, have always been a little untrusting of car salesman. But, Dave Schrader is one of the best I have ever had the pleasure of working with to purchase my new car. He went above and beyond explaining things to me as I am old school and all these new gadgets are very intimidating to me. He had patience and took his time answering my endless questions and did not ever pressure me, in fact he really wanted to make sure that I was comfortable with my purchase. I can now understand why this dealership and this salesman comes very recommended from family and friends. I traveled a distance and passed many Ford dealers to get to Bethlehem Ford.....it was worth the trip!! I am looking forward to having my car serviced by them in the future as well. I can not say enough about Dave Schrader!! Maybe he should run for president!

LisaL

27 de ago. de 2015

This was, by far, the best car buying experience I've ever had. My salesman, Bernard, listened to what I had to say and after finding the right vehicle for me we sped through the process! He was very adaptable and likable. Lenny, the finance man, worked with me to make the sale happen, explained the process and helped me make the best choice for me. The sales manager made sure I had all options in front of me and explained all of that quite well. My questions were answered, my fears allayed and I was out in about three hours! I am a customer service manager and I would recommend this place to anyone. I haven't stopped talking about it since I've been there!

Rachel Roy

26 de ago. de 2015

I purchased my vehicle from your dealership in April of 2015. I'm extremely satisfied with all the interactions we've had.

Marian Jayetileke

26 de ago. de 2015

David Schrader, Sales Consultant was great. He helped us with the vehicle that we were looking for. All the paperwork was completed on time, and therefore we did not have to waste time at the dealership. The staff was great and very helpful as well as efficient. Great job!

Ed Force

24 de ago. de 2015

Low key atmosphere, did take a bit longer in time than thought but website was down and they had to find me a truck that was not on the lot. Overall not bad

Frances Kearns

24 de ago. de 2015

2013 Taurus was brought in for recall on power steering. We are always happy with service and technicians that we deal with at Bethlehem Ford.

Joseph Petlock

22 de ago. de 2015

I purchased a 2015 Fiesta ST, from start to finish the process was smooth. Only one little hiccup where we forgot to sign one paper and had to go back after leaving the dealership with my new car. Dave Schrader was extremely helpful and addressed all my questions in a professional manner. I would absolutely recommend the dealership to anyone in the market for a new Ford.

Todd Nelson

22 de ago. de 2015

Purchased a 2015 Ford Explorer Sport. Pete was great to work with. This is the second car I bought through him; my third from Bethlehem Ford.The staff took care of all my needs including ordering up some custom parts that I had installed a week later.Enjoying the new vehicle quite a bit.

Curtis Creveling

21 de ago. de 2015

2012 Ford Edge warranty work for My Ford Touch. Accommodated a tight schedule with the car leaving the area. Service Adviser Brian extremely knowledgeable and helpful.

Gerald Leighty

17 de ago. de 2015

My Escape a its 5000 scheduled Maintance. I made an appointment and 45 minutesafter I dropped my car off I had the oil changed. tires rotated and lube completed.100 percent satisfied,

Joe Petlock

14 de ago. de 2015

I have been going to Bethlehem Ford for the past year and a half for my routine and scheduled maintenance. When I started looking for a new vehicle there was only one place I could think to go and that is Bethlehem Ford. The whole process from viewing their current inventory online to signing the paperwork was quick and painless. They gave me a fair price for my trade in and a heck of a deal on the Fiesta ST. I personally dealt with Dave Shrader, he was well informed on what they had to offer and what I was looking for. I would wholeheartedly recommend that if you are in the market for a new or certified used for to go visit Bethlehem Ford and you will get some of the best service in the business.

Michael Torba

13 de ago. de 2015

Repairs done in super timely fashion. Staff goes above and beyond to facilitate a good experience.

Ann Conahan

13 de ago. de 2015

I purchased a 2014 Ford Escape and have been very pleased with the vehicle and its performance. I also feel the Sales Rep and your service dept. have been very helpful. I have been truly satisfied and would and have recommended Suburban Ford.

Andrew Swantak

13 de ago. de 2015

Brian, at the Service Desk, was extremely helpful in scheduling an inspection and maintenance for my daughter's Fiesta. The work was done promptly and efficiently. I've never been disappointed by the service staff at Bethlehem Ford.

SVT2059

4 de ago. de 2015

The best around. I've purchased 6 Explorers from them and each time the customer service was fantastic. From the salesperson to Frank to Kevin, it was a nice smooth transaction with friendly people. The service department is plain awesome! Brian is stupendous (he'll know what I mean ;) ). You just can't ask for a better service adviser; he's friendly, knowledgeable and a pleasure to interact with. Chris, the SVT Tech, is outstanding! He always treated my SVT and Explorers as if they were his own vehicles. He's meticulous, my vehicles always parked back where I parked them and always fixed correctly, the first time. We've since moved to Florida and I can say, I miss Bethlehem Ford immensely! You guys are the best. Miss you all!

Stacey DiMenichi

1 de ago. de 2015

I always receive prompt service and they were very helpful and answered all my concerns and needs in a comfortable time frame.

Kathleen Ring

1 de ago. de 2015

They are wonderful people. Clean place great service. Fast service

Dennis Yeakel

25 de jul. de 2015

'09 Camry. I'll be back and I already have mentioned your service dept. to several friends. Whether they go to you or not, I don't know. Some of them do not own domestic cars ie. Hyundai's, Range Rover, etc. .

FocusBuyer

14 de jul. de 2015

I've bought 3 cars now from this dealership. Every time has been a seamless transaction. The service department is top notch as well

Lisawendy

14 de jul. de 2015

Great place to buy a car very friendly and willing to do what ever it takes

John Pintande

30 de jun. de 2015

Our loyalty is to Bethlehem Ford they are great,honest and polite people. If your looking for a car Bethlehem Ford is the place. The sales staff is outstanding! The maintenance staff Brian,Justin,Mike and Gary go out of their way to help. A special thanks to Dave and Kenny they really went above and beyond to make are deal happen. Thanks again Bethlehem Ford you and your staff are why we keep coming back!! John and Lisa Pintande

Christopher

27 de jun. de 2015

I purchased a 2014 focus st. The negotiations went smoothly and quickly. They addressed any issue with the car and I was on my way. Took it for its first service and some warranty work, it was taken care of quickly and correctly. Any new Ford i want to purchase in the future will be from Bethlehem Ford.

John and Lisa Pintande

25 de jun. de 2015

I recently had the pleasure of meeting Mr. Dave Schrader at Bethlehem Ford. He is a true salesman he listens to what you want and nails it. His integrity is unsurpassed. Dave was friendly and polite. My experience at bethlehem ford was unpressured,relaxed and hassle free.Ive been to many dealerships throughout my life but Bethlehem Fords team crushes them all. A special thanks to Dave,Keith,Kevin and Kurt for making us a ford family and making our experience pleasurable! John and Lisa Pintande

Everett Deluca Jr

24 de jun. de 2015

First, we must comment that the service advisors are excellent. They are calm and collected even though customers are not always so.Secondly, We need to comment on the availability of a loaner. The problem we experienced took quite a few days to diagnose and repair (nine calendar days actually). Although we initially asked for a loaner, none was available. Eventually, on the last day the vehicle was in the shop, a loaner became available. I am a bit disconcerted that at a car dealership, a loaner was not readily available. Even more bothersome is that the shop had to know the repair was going to take several days to address and correct and that we had to ask multiple times (and wait and wonder if and when other people who did receive a loaner were going to bring a car back).

Scott

23 de jun. de 2015

Fast, convenient and helpful service on my Ford Fusion.

Charles

23 de jun. de 2015

Made my first new car purchase. Dave is an excellent salesman and the rest of the staff was very friendly. Would def deal with again.

Robert Ziegenfus

23 de jun. de 2015

The service I received in the service department was awesome. The service manager did a great job handling my service appointment. Everything I scheduled was completed in a reasonable amount of time.

Mark Levy

22 de jun. de 2015

It was certainly quick and painless. My salesman Scott and the sales mgmt Len put me in the exact car that I wanted and needed! The price was absolutely correct and the financing completely manageable! I have already recommended Bethlehem Ford to family and my coworkers. Thanks again guys!

Michele Atkinson

17 de jun. de 2015

Everything went well , I will buy another car there again.....

Joe Mixon

16 de jun. de 2015

Perhaps one more person in the reception area.Overall good experience.

Rod

14 de jun. de 2015

Service manager Brian is always helpful and makes sure my car is well taken care of. The service tech did a great job and returned my car free of grease, dirt and damage.

Kate Derk

12 de jun. de 2015

I got my oil changed in my 2014 ford focus. Everyone I dealt with was friendly and helpful. I was in and out in a short amount of time. They recommended I get my car inspected since it was due in July and that saved me a trip.

Valeria Sajez

11 de jun. de 2015

Quick oil change and inspection. Just what i needed in about an hour!

Linda Robbins

10 de jun. de 2015

i received info on a new vehicle and they will search for one

Anthony Callender

9 de jun. de 2015

My appointment time was met on time the staff was very courteous and informative

Barbara Mosher

9 de jun. de 2015

I came in for a routine oil change and check up. All went well and my concern about my brakes that I had been told previously may soon need to be replaced were put to rest. They should be good through a few more oil changes. I was in and out quickly without an appointment. In the past few years my experience with Bethlehem Ford Service has been a positive one.

Curtis Creveling

9 de jun. de 2015

Honest and straight forward. Car buying the way it should be.

David Shellhammer

8 de jun. de 2015

You were helpful in getting the specific vehicle I need.Thank you

Kevin Nevitt

7 de jun. de 2015

Dealer was very flexible on the used car purchase of a 2005 BMW 325XIMade repairs that had been identified by independent garage and worked on price as a result

Rachel Roy

7 de jun. de 2015

I purchased a 2015 Focus from Travis. He did a great job and was very well informed. It was a very good experience. I was grateful not to be pressured as I had been at other dealerships.

Daniel Prestosh

7 de jun. de 2015

I purchased a preowned edge for my wife. It is an amazing car and was priced very reasonably. Jim was our salesman and he was the best we have dealt with. I highly recommend jim for excellent service. We were also given a coupon for a detail of the car and when it was detailed we were given car mats which i appreciated a lot

Valued Customer Your Neighborhood Drycleaner Llc

6 de jun. de 2015

It was a great experience. Pete was very helpful.

Peter Biedenkopf

6 de jun. de 2015

Purchased a 2012 Ford Focus from Bethlehem Ford. The service was excellent and the staff was friendly and very helpful. They also provided transportation to my home while the car was being serviced.

Pearl Wambold

5 de jun. de 2015

They worked with me when I needed to change the time to have my car serviced and were very considerate when I was in the waiting room area!

Ronald Fradeneck

12 de may. de 2015

Negotiations were fun. We selected an Escape for budget reasons. Nice dealership. I still think I good have gotten a little better deal, but. No regrets. Great car.

Leo Eddinger Ii

5 de may. de 2015

We take all of our cars here.Love the service and the people.

Jose Familia

5 de may. de 2015

lease focus great on gas excellent service always on time would recommend to a friend

Deborah Savitske

28 de abr. de 2015

Purchased a 2015 Fusion Hybrid - getting over 40 mpg - great car - very comfortable - our sales consultant, Travis Bickert, was enthusiastic, professional, and knowledgeable - we are very pleased so far

Kevin Matsinger

28 de abr. de 2015

It was easy to make appointment, arrived and was taken immediately and was out in 1 1/2 hours. everything was done as expected at reasonable price.

Charles Groover

28 de abr. de 2015

The service department always is great and helpful with questions. I have only had one experience that was not acceptable. This was taken care of several days later to my satisfaction.

Gregory M

23 de abr. de 2015

Everything went fine. Currently waiting to hear from dealership when parts are in to repair recall on car door.

Larry Wilt

23 de abr. de 2015

I had my car in for state inspection. My appointment time was met and the inspection was done in a timely manner.

Deanne Johnson

23 de abr. de 2015

They were very helpful when I ask them about a noise under the car. They showed me and then fixed it.

Adam

7 de abr. de 2015

2010 Ford Explorer XLT. Service was performed in a timely fashion. The staff at Bethlehem Ford/Quick Lane were very helpful throughout the process.

Thomas Zarelli

4 de abr. de 2015

Very nice staff. I was greeting coming in the door and my car was quickly serviced.

Lyle Haydt

31 de mar. de 2015

Bought a Ford F-150. Very nice truck and great people.

Happy New Car Owner

30 de mar. de 2015

Picked up car today. Smooth transaction from start to finish. Salesman, Dave Schrader, was very professional, and listened to our needs. He secured a new Escape for us exactly to our specifications even though he had to get it from another dealer. He made himself available to answer any questions we may have had and was very prompt in returning calls or emails. We have purchased 4 cars from this dealership in the past and will continue to do so in the future.

Edward Kobus

24 de mar. de 2015

Jason was able to answer each question that I had quickly and accurately. I appreciate his follow up and ability to explain the features to me clearly.

Milton Froehlich Iii

24 de mar. de 2015

I just purchased an Escape with the exact trim level I was looking for. The salesman (Dave) was a pleasure to work with. This was the easiest car purchase I ever made.

William Renner

18 de mar. de 2015

I purchased a used Ford Edge 2013. The car had low mileage(17000 mi.)past lease car? I found the car on the net and called and set up appt. with Dave Schrader. When we arrived Chris Wildt said that Dave got hurt and he would take care of us. We were vary happy the way we were able to work with Chris and get within the ballpark price we were looking for with my trade. This was a pleasant surprise after stopping at another Ford dealer in Allentown earlier that day and found them to be less than professional. We felt that nothing was a problem at your Dealership. Thank you!

MiltFroehlich

18 de mar. de 2015

Dave Schrader was very knowledgable and made my car buying unexpectedly pleasant. I found exactly what I was looking for in my Escape SE. As a matter of fact I had a selection choice. This was not an easy task because I didn't want all the bells and whistles. But I got my AWD and sunroof.

Charlotte Gubish

17 de mar. de 2015

Gave me the deal I wanted. Always friendly and willing to help. We have dealt with them for years and will continue up to do so.

Theresa O

10 de mar. de 2015

This time the service was great. Much better than our first time we took our 2013 focus in for dash switch repair. So this time we're happy with it.

Nathanael Verbeke

8 de mar. de 2015

Everyone was great. Dave made the experience very positive.

Thomas Bunting

2 de mar. de 2015

We loved our 2013 Escape which we also purchased at Bethlehem. Unfortunately in January it was involved in an accident and was totaled. There was never any doubt that we would return to Bethlehem for our new car. Your people really care about their customers and do everything they can to make us feel comfortable about dealing with you. Dave went above and beyond to help us out. He was there for us from the moment we arrived until we took delivery of our new Escape. Hopefully we will not have to replace this vehicle for a while(at least not under the same circumstances) but when we do we will definitely be back at Bethlehem Ford.

Bruce Williams

25 de feb. de 2015

Honest sales rep. Knowledgeable about the car. Helpful in setting up the voice command system. Friendly to our insurance agent. Chris was the most pleasant of all the dealers we talked with at other dealerships.

Kevin Matsinger

25 de feb. de 2015

I was sure that my 2009 Ford Escape battery was dying, called said bring it in and within 2 hours I was home with new battery installed and 25.00 rebate filed for me by dealership. Thank You!

Valued Customer Allentown Animal Clinic Pc

25 de feb. de 2015

f250 superduty. I had a great experience. I was given a good price with no hassels. the car buying experience was as painless as possible.

Robert Klaus

25 de feb. de 2015

Service was fast and easy. My car was taken on time and the waiting time was short.Happy with the service.

HW Harrison

25 de feb. de 2015

We have owned several Fords, but we are repeat customers with Bethlehem Ford because of the personal attention of the staff at all levels. People are plain-spoken, accessible, and reliable.

Dwayne Robinson

25 de feb. de 2015

The service there is wonderful. The entire staff is very friendly. Courtesy is a understatement for those guys. I would recommend anyone to go there for top quality service.

Phyllis Hageter

25 de feb. de 2015

Great follow up in making sure everything was to mine/their expectation

Richard Schuyler

25 de feb. de 2015

Consistent and excellent experience overall. Quick service turanround and original extended warranty honored.

Jane Richards

25 de feb. de 2015

Always great service convenient ride and pick up services, knowledgeable

Bernie Newman

21 de feb. de 2015

Very accommodating to get my car in and they had it turned around super fast!

Peter Lapointe

20 de feb. de 2015

As always you handle my car and truck needs well!!

Erin Hefferan

20 de feb. de 2015

When I contacted Bethlehem Ford I spoke with Peter Dodd. He was exceptionally well versed in the Ford product and he made sure that I was full knowledable of my purchasing options. The process went very smoothly and everyone was very pleasant. I appreciate their quality customer service. I would recommend Bethlehem Ford to anyone looking for a new car.

Lois Yeakel

19 de feb. de 2015

The service attendant at the quick oil change desk is the best. Always polite and looking to be helpful. That's why I come back and why I have told many people about your quick/cheap oil change.

Roger Krauss

18 de feb. de 2015

I purchased my 2014 Escape here when it was brand new. From that point on service was very professional. Made a trade in and received a very fair price for my auto. A quick look through a computerized inventory found the ideal vehicle....a test drive and a good price later and I had what I really wanted in a new Escape. Since then I've always brought my Ford here for service...Stopping for service has always been a very relaxing and friendly experience. Keep up the good work.....Best Wishes, Roger Krauss

Teresa Rodriquez

18 de feb. de 2015

Jim was awesome! The entire staff went out of their way to make sure I drove off the lot with that car! Thank you!!

Donald Wentz

18 de feb. de 2015

2015 Ford Explorer Service was great and fast. Jason was great to work with.

Charles Walp

18 de feb. de 2015

guys were great didn't have to wait at all. was in and out for oil change and inspection.

Nancy Walsh

17 de feb. de 2015

I have a 2015 Escape which I love. Took it in for first oil change, tire rotation but had the MOST annoying rattle at my drivers seat. Turned out to be some type of harness under the seat. So glad they took extra time to resolve this issue. I was driving me crazy but now I am so relieved. Thanks so much!!

Bb

17 de feb. de 2015

Went to different dealerships looking for a truck to haul our camper . Dave Schrader and Chris Wildt were great !!! Knowledgeable and great price ! Thank you for all your help .

BobbiBeth

16 de feb. de 2015

Went to numerous dealerships looking for a truck to pull our camper. We purchased from Bethlehem Ford because of their experience great price and EXCELLENT customer service . We dealt with Dave Schrader and Chris Wildt and I highly recommend them !!! Thank you gentlemen for all your help and experience ( not to mention patience in 2 degree weather and hot coffee !) Great people from start to finish !

Jose Lopez Jr.

11 de feb. de 2015

Ford explorer. Great service. Staff helpful and knowledgeable.

Ashley Olson

11 de feb. de 2015

Always good service provided and great workers! I would buy a car from here any day and get service done only from here. Thank you!

Michael Walter

11 de feb. de 2015

As always the service was fast and courteous! I keep forgetting to get my oil change card punched and feel if you want to have a program that offers a free oil change after so many it should just be prompted in your system. That way every 5th or 6th change would automatically be discounted. Thanks!

Catherine Hertzog

11 de feb. de 2015

Your staff has always been professional, yet caring.....competent, yet friendly......timely in their work habits, yet proficient......Yea!!!! Team!!!!!

Maryann Lindgren

11 de feb. de 2015

Awesome Customer Service. Drove us to a restaurant for breakfast while we waited for our cars to be serviced! We have purchased 2 new cars from Bethlehem Ford, and will be buying a third sometime this year!

Michael Brezack

10 de feb. de 2015

Very good.Sales person was very good.Car was clean and ready to go.Thanks Nice Job!!

William Wert

10 de feb. de 2015

Focus 2014 Your associate or rep or whatever you call them, whose name I have since forgotten was excellent. I hate buying cars but he made the experience almost pleasurable. My daughter bought a Fiesta from this dealer several months ago and we came back. Guess that says it all.

Sharon Bean/Ed Bean

7 de feb. de 2015

I especially appreciated the friendly staff who were concerned about my comfort & helpful in understanding my car features. My sales person, David,even took time from his work to socialize with me sharing insights while my car was being serviced. I left your establishment feeling David does not just sell cars but is a friend who cares that you will experience good service as follow up.

Roger Rehm

7 de feb. de 2015

Scheduled inspection of Escape via email. Called promptly by service department to verify request. Service completed in short time next day. Great service and easy to schedule.

Paul Scheltzer

6 de feb. de 2015

the service was very good i waas in and out inaboiut a half of and hour

Christopher Reeves

6 de feb. de 2015

I have had nothing but great experiences at Bethlehem Ford when servicing my car. I have had it serviced at Bethlehem Ford and no where else since I purchased the vehicle there in 2010. Everyone is friendly, accommodating, and knowledgeable. They go out of their way to get you in and out as fast as possible and make sure the service is done right, if there is problem they take care of it right away. Great place, because of this I will most likely purchase a car there again in the future.

Cathy Spallitta

6 de feb. de 2015

I have a 2012 Ford Focus and the staff at Bethlehem Ford is always friendly, kind and helpful. They treat me like family and I will never go anywhere else.

Jesse Smith

3 de feb. de 2015

Very helpful, extremely nice, didnt feel pressured

Carolyn Suess

28 de ene. de 2015

They were able to find the Ford Focus in the color and with all the features I wanted at a reasonable price. There was no "high pressure" experience to buy a vehicle, and I was offered a better financing package than what I had originally expected. I will continue to recommend and patronize this dealership in the future.

John Hallahan

28 de ene. de 2015

The staff was most helpful and made this experience most pleasant, as always.

Betty

27 de ene. de 2015

My turn signal on my car just stopped working, really needed to have it fixed since I am a volunteer at meals on wheels. When I called they were able to take me right in and I was in and out quickly. The service was very friendly and I was glad for the quick response. Good job.

Jim Maiden

27 de ene. de 2015

great service, quick no problems. will go again very nice people

Sharyn Adams

27 de ene. de 2015

They were timely & I was very happy with the service. All service people were very nice answered my questions, vert attentive. Thank you for your service, Sharyn Adams

Nancy Carl

27 de ene. de 2015

Car was not running properly - they diagnosed the problem, and fixed it promptly. I feel better having work done by the dealer on my Escape. Was only without car for 1 day, and used the shuttle service to get home and be picked up when it was finished. Staff is always courteous - could not ask for nicer people!

Henry Lucas

27 de ene. de 2015

We researched the car and price prior and shopped various dealers, but it was worth the 35 mile drive to Bethlehem Ford to conclude our business based on the price and availability of the vehicle I wanted: The Ford Fusion Titanium Hybrid.Jim was a very helpful sales person who delivered an aggressive price and stuck to it without gimmick or pushiness. He offered other service and warranty options, but when declined, did not over-sell. Jim was always available when needed and the car was in excellent condition when I took ownership. Ford had a great 5 year, 0% financing offer, which made the most sense for us, but we liked the various options in this regard and the various rebates received of the negotiated price.In the end, this was a simple, straightforward transaction that we were otherwise unable to achieve with other dealerships closer to our home in Doylestown. If they do not mind making the trip, we highly recommend Bethlehem Ford.

Richard Schuyler

25 de ene. de 2015

I purchased a 2004 Ford Explorer with ~ 87K miles at the end of August 2014. The Bethelhem Ford sales team was friendly and very accomodating throughout the purchasing process. I like the vehicle very much but did have some problems with transmission on way to my yearly fishing trip to upstate NY. A complete transmission overhaul was required and the repair took a month to complete. Spare parts were difficult to obtain due to vintage of vehicle, but the maintenance team did an outstanding job keeping me posted with progress and even offered a loaner vehicle. We were able to get by without a 2nd vehicle and the work was completetly paid for under warranty, including deductible cost. Many thanks to the team at Bethhelem Ford for your customer focus and outstanding service.

John Chanitz

22 de ene. de 2015

very friendly people who works in the garage and they are great !!!

Roxane Turner

16 de ene. de 2015

I purchased a 2010 Ford Edge and a 2014 Ford Escape from Bethlehem Ford. Both vehicles have been serviced at Bethlehem Ford including oil changes, tire rotation, inspections, recalls, etc. Out of all the times that I have been at Bethlehem Ford, there was only 1 time that there was a slight issue. I am happy with the service and everyone is always helpful and pleasant and that says a lot!

Kenneth Kraft

14 de ene. de 2015

Your salesman Dave Schrader was very knowledgeable and uphold me from a Focus to a Ford Fusion Hy-bred car. My wife didn't want it but dave put her at ease and explained all the advantages of a bigger car with greater fuel economy for her daily commute and several weeks down the road and she can't say enough nice things about the car (a first). I would recommend this dealership above all the others that I have visited for your quick responses to all if my questions and going above and beyond the car salesman usual.Thanks

Cynthia Martin

14 de ene. de 2015

2010 Fusion needed state inspection, oil change and fix the front driver's door handle. The work was done quickly and I was called before the fix.

Charles McBrairty

13 de ene. de 2015

Very Professional as always! When you have a dealership that treats their customersin the highest regard, you will continue to return for new cars, and service.

Inc. Malozzi Tile & Marble

13 de ene. de 2015

very low pressure sale. I got a great truck and I am very pleased with the whole experience. I will recommend Bethlehem ford to anyone I know looking for a new vehicle .

Marisa Malo

13 de ene. de 2015

Always a pleasurable expirience at Bethlehem Ford.

Gregory M

12 de ene. de 2015

Everything with my recall was completed perfectly in a timely manner. I will continue to use Bethlehem Ford for both Ford cars that I own. Thank you!

Valued Customer Dixon Marketing Assoc Inc

11 de ene. de 2015

2015 ford Fussion. Very nice sales person and owner was very nice also.

Stephen Greco Jr

11 de ene. de 2015

l can not say enough about Beth Ford just a Great Deal!

Michael Eberwein

9 de ene. de 2015

The quick lane service was completed in a timely manner and everyone I dealt with was pleasant.

Mark Wieand

8 de ene. de 2015

Purchased an F150 crew cab. Everything went smooth. Staff was very helpful.

Jill Ruch

8 de ene. de 2015

I have been looking for a Mustang since August and went to another dealer; however, they did not have an automatic in stock so I waited. I went back in October and left my name and number with them because once again, there wasn't an automatic. Bethlehem Ford had one in stock that my husband found. So we went to Bethlehem. Our salesman, Chris Wildt, was excellent. He left me test drive the car, he showed me all the cool functions, he left me know that the car does go faster than 55 mph, and he was very helpful in securing the deal and financing for us. It was difficult to let go of my Lexus, but the Mustang got several "likes" on my Facebook page. It is really awesome how many people turn their heads looking at the car (I try to the tell the husband that it's me). ;-) While Bethlehem Ford may be a little bit out of the way from our home, they were much nicer to deal with then most of the others. In fact, I mentioned to my husband that I could have done it all by myself. I didn't feel like they took advantage of me; they were very courteous and respectful. This was a great Christmas present that I bought for myself.

Stephen Godusky Jr.

8 de ene. de 2015

Start to finish buying my new Explorer was easy and pleasant. Been dealing with Bethlehem Ford for over 20 years and plan to keep doing business with them. Great job.Steve

Mark Benetsky

8 de ene. de 2015

I didn't need an appointment for my oil change, it was done quickly and professionally.

Gary Cirincione

8 de ene. de 2015

EXCELLENT ! The facilities are very 1960's ,but the service is 2020 !!!!!!!!!!!!!!!!!!

Robert Ziegenfus

8 de ene. de 2015

Great service, great price. 100% satisfied with the service department.

Valerie Antonelli

8 de ene. de 2015

The experience of purchasing a Ford Escape was most enjoyable, this as the Sales person took his time to explain the various differences between the models, Ford Escape. I eventually settled on a FORD Escape Titanium. The patience shown to us during the sale was really great, all the financing option were explained in detail and made simple to understand. I would not hesitate to recommend buying a Ford Car from this dealership. Thank you.

Brian

8 de ene. de 2015

My purchase of my new 2015 Ford Explorer was great. No hassles and we had a great salesman. Transaction went smooth and easy. Chris Wildt did a great job!

Thomas Mulligan

8 de ene. de 2015

we had r ford in 4 service & were very happy. it was especially nice not having 2 pay. it was done in a timely manner. the very nice & friendly. would certainly return 4 service.

Ruth Hunsicker

1 de ene. de 2015

The staff and service was beyond my expectations . When I called because there was a problem with my Ford 500, they explained what the problem cpuld be and what I should do until I could get the car over there. Once my car was checked out , it was repaired promptly and I was treated like a VIP!

Maria Santos

31 de dic. de 2014

Very good courtesy service from the employee who did the service on my car.

G.Mack

30 de dic. de 2014

I was pleased to the find the Ford Expedition that I was searching for at several other dealerships. Everyone was very helpful and knowledgable about the vehicle and services available. They went out of their way for me to leave with the vehicle that day. I have only been back for one service, but it was done in a very timely and efficient manner.

Jason Leibold

29 de dic. de 2014

When I leave my vehicle with Mike, I feel as though it is in the best hands possible. This time and always he resolved the problem to my perfect satisfaction. I very much appreciate his effort.

Girard Reilly

26 de dic. de 2014

Great staff. Easy to work with and always pleasant and knowledgeable..

Lola Spangler

25 de dic. de 2014

Service was excellant. Everyone on the staff was excellent. Thank you.

Anna K

24 de dic. de 2014

Our 2012 Escape has been great since day one - and sales and service at Bethlehem Ford can't be beaten!

Joseph Kasztejna

23 de dic. de 2014

I always have my 2008 Taurus serviced at Beth Ford. I have always received very good service.

Raymond Robey

23 de dic. de 2014

2012 Ford Explorer. Had challenges with the MySync system. Ford recognized the challenge and replaced under warranty. No challenges since. Yea!

Peter Lapointe

23 de dic. de 2014

Found that the tire had a screw in it and repaired tire I was out of there in plenty of time to make my appointment.Thank you.

Peter Kowalski

23 de dic. de 2014

Thfe staff is always helpful and they have a smile on their faces.

Katey Mamuzich

23 de dic. de 2014

My experience was fine. This is my second purchase from Bethlehem Ford. I will not drive anything else.

Jeff Herbine

23 de dic. de 2014

Like the Ford Ranger and dealership was very easy to work with and very helpful.

Valued Customer J D Distributing

20 de dic. de 2014

I purchased an E350 box truck. The service so far was terrific. I really didn't have to do anything but fill out the credit application and sign all the paperwork when I picked up the truck. It was a easy and enjoyable experience. Thank you to Pete Dodd and all who were involved.

Jim Maiden

20 de dic. de 2014

ford escape,service was good,staff excellent should be paid more

Sandra Marsh

19 de dic. de 2014

The service team was excellent and my car handles fantastic!

Leo Massad Jr

19 de dic. de 2014

Excellent Service. Excellent Follow up. Very courtesy. Ver congenial. Ver helpful.Very friendly. Very nice.

Susan Long

19 de dic. de 2014

Staff was helpful. I only use bethlehem ford for service so can't comment on a cost comparison. Hope you guys are in line with costs.

Kathleen Paparelli

19 de dic. de 2014

We were having problems with keyless entry and they found a recall and repaired it

Barry Sharsky

19 de dic. de 2014

repeat customer always treated well fair deals prompt service

Jesse Kendra

19 de dic. de 2014

Bethlehem Ford is one heck of a dealership. I've leased multiple vehicles from this location over the past few years. Every time it comes time for a new lease, I explore all my options including competing dealers. Each time a competing model starts to pull me away, Dave comes in and makes me an offer I cannot refuse. These folks make my leasing decision extremely easy. I've been with Bethlehem Ford for quite some time, and I have a feeling I'll be with them a great while longer.

Ashley Olson

18 de dic. de 2014

Always a great experience. Very helpful and friendly environment.

Alyssa Prutzman

17 de dic. de 2014

The guys at Bethlehem Ford are very helpful... Especially Frank and Pete. Great Guys...They do what they can to make sure you leave as a satisfied customer... I love my new Escape

Jacqueline Olson

9 de dic. de 2014

Great staff, great service! We've purchased four vehicles from Bethlehem Ford and have all our service/work done at the dealership.

Alyssa Prutzman

5 de dic. de 2014

I bought a 2015 ford escape se... I absolutely love it... the service I had was wonderful.. Pete was the dealer... he did an awesome job...! Couldn't be happier with my car and the service I had! Thank you so much... Bethlehem Ford is awesome... Frank is wonderful too! Thanks again

James Steiner

5 de dic. de 2014

Staff was helpful and accurate with explaining what was serviced and when my vehicle would be ready. Thanks!

Kathleen Paparelli

4 de dic. de 2014

Service was quick and efficient and they even took care of a recall on the keyless entry. Thanks for the great service.

Jaclyn Eichelberger

4 de dic. de 2014

Great knowledgeable staff! Friendly service and smooth experience in buying my car.

Mary Kovalchick

4 de dic. de 2014

My entire experience was wonderful. Dave is great! He and the team were very accommodating and worked with me to get a great deal on my Focus!

Cassandra Wert

27 de nov. de 2014

I had a wonderful experience! This was my first time purchasing a new car, after having driven my old one for over 10 years. I would absolutely come back for future car purchases and recommend you to others!

Ryan Wida

26 de nov. de 2014

Fast and pleasant, bought a 2014 focus. First new car I've ever owned and will purchase more due to this experience

Matthew Starr

25 de nov. de 2014

Courteous staff and appointment took less time than I was quoted. Very happy overall!

Linda Worth

25 de nov. de 2014

David Schrader was Great ! I had been ALL over looking for a car and the "RIGHT" person to deal with for my purchase, AND David was the one! I live in the Poconos, searched the Poconos,the Scranton area and finally the Lehigh Valley area, before finding David Schrader at Bethlehem Ford!! He was KIND, SINCERE and not a "pushy" salesman.He really cared about getting me the right car and doing his best for me. He made car buying a nice experience! I cannot say enough about David Schrader and the other staff at the dealership. I brought my puppy dog "Sadie" along with me while negotiating the purchase of my car. Sadie loved David too... Literally kissing him and all... Oh, by the way, I bought a new FOCUS with the WINTER PACKAGE- (heated seats & mirrors) one needs that in the Poconos.Linda

J Reilly

23 de nov. de 2014

Quick service and the people were great to work with.

Bruce Flynn

22 de nov. de 2014

I like my tarus X and love Bethlehem Ford great fabulas fantastic

Karen Heiser

20 de nov. de 2014

fantastic service very quick very happy. Service team kept me informed and treated me exceptionally well

Robert Petrosky

19 de nov. de 2014

2014 Ford Escape, Oil change, service good, Staff was good.Still waiting one week for part to come in as of wed.

Karen Berger-lewis

19 de nov. de 2014

Clean showroom, very friendly staff, Chris M. was the best 'salesperson' I've ever dealt with and this vehicle was our 23rd purchase / lease.

Anthony Sortino

19 de nov. de 2014

Very honest and courteous salesman. He even took the time to polish and wax my car while i waited.

Deanne Johnson

19 de nov. de 2014

I have the Ford Edge.My service was very good.The staff is always very nice and helpful.

Kimberly Frankenfield

19 de nov. de 2014

Great service. Fast. Did not expect my car to be done that fast. Clean and neat. Friendly as well.

Leonard Christman Jr.

17 de nov. de 2014

I purchased a 2014 Ford Focus. The sales staff was great and very helpful. From the time I arrived at the dealership to the purchase of the vehicle the whole process went smooth and the staff was very informa tive.

Scott Munro

14 de nov. de 2014

Fast service and friendly staff. Waiting area looked like a war zone though. Half under construction, boxes and tires everywhere, not enough seats, and wet paint.

Doreen Shosh

14 de nov. de 2014

I think we paid much more than the Tribute was worth, I wish I had ask the sales man to put the car up on the lift there is so much rust,Cargo shade was missing, oil was leaking noise when put in 4 wheel, BUT I CAN NOT PRAISE THE REPAIR SHOP ENOUGH,BRIAN WAS VERY PROFESSIONAL and He did repair the oil leak in front and rear also went the extra mile and replaced the axles, and got me a Cargo shade. THUMBS UP YOU GUYS ARE AWSOME AT THE REPAIR CENTER, Thanks Dave & Doreen

Mary Johnson

14 de nov. de 2014

My 85 year old mother called the service number at Bethlehem Ford regarding an irregular shifting in her new ford focus hatchback. When we arrived to the service desk there was no record of her call and no appointment had been made. This seems to happen a lot with my mother! Regardless we were treated promptly, and courteously and after a minor computer adjustment, her Focus is shifting smoothly. Thank you all for your patience and professionalism. My mom loves her new car!

Christopher Wojcik Sr

13 de nov. de 2014

Recall scheduled vehicle finished on time. Repair vehicle runs better.

Mary Ellen Koval

11 de nov. de 2014

Staff was friendly from the time I entered and spoke to the service desk personnel to the time I received my car and paid for the service. Waiting area is pleasant and comfortable.

Janice Galassi

11 de nov. de 2014

I have truly enjoyed my 2013 C Max Hybrid (with an average between city and highway driving of 48 mpg). I have had the car in for two oil changes, two recalls for adjustments to the programming and one visit for a leaking tire which turned out to be a screw that had lodged in it. I waited in the waiting room for all the visits, and the longest wait was 1 1/2 hours (which is fine, especially if one remembers to bring reading materials). The service was completed satisfactorily, and I remain a very satisfied Bethlehem Ford customer.

Robert Cunningham

7 de nov. de 2014

came in for an oil change,left with an inspection -will save me a trip in December. great idea thanks

Jim Maiden

7 de nov. de 2014

great service quick and reasonable. service writers need a raise

Valued Customer Elite Janitorial Services Inc.

6 de nov. de 2014

Service was fast and employees were pleasant and willing to help

Chris Speck

5 de nov. de 2014

Very friendly and helpful with explanation of services rendered.

Allen Jones

2 de nov. de 2014

2014 Ford Fusion The salesperson was very good. He took us around the parking lot and showed us any other cars that might be comparable to the one we were looking to buy. He was also very helpful in going over all the options with us even though we were there past closing time. We feel Jason went over and above with us in letting us know what the car had to offer. We are very pleased with the car and have had numerous compliments on the looks of the vehicle.

Ronald Ruschman

31 de oct. de 2014

Pete Dodd was a great help. Patient with us and thorough. Even took the time in the following week to help with addtional features. I would recommend him to others.

Chad Torres

31 de oct. de 2014

I was on the Bethlehem Ford website and found it was very easy to find the exact year, color and car I wanted in a matter of seconds. I went to the dealer and showed them the VIN and within a matter of hours I was on my way with a brand new 2014 Ford Focus SE. The staff and service was very helpful the whoel time. They offered food and drinks and made you feel right at home.

Justin Marakovits

31 de oct. de 2014

Ford Edge & the sales team was very helpful. The sales rep was very knowledgeable.

Olga Shaffer

29 de oct. de 2014

Job well done. Experience fine. That's all I want to say

Geraldine Murphy

28 de oct. de 2014

As usual very satisfied with the service excellent

Jessica Starr

28 de oct. de 2014

I got a 2015 Ford Fusion on a first time lease. They were great. Chris m. Was very helpful and so were the financial team. Thanks you I much!

Valeria Sajez

28 de oct. de 2014

Came in for a basic oil change. Good service. Service reviewed suggestions. Pleasant experience.

Tasha

26 de oct. de 2014

Dave Schrader help me find a great car! He was very patient with questions, making him go get keys to various cars to check out and it was rather wind and cold out that day. Knows when you're looking to have space about the decision. Easy to ride with for the test drive. They help me get a excellent deal on a used car. Even with having the car the first day there was a minor problem that you couldn't predict and they got it fixed right away and conveniently to work with me!

Curtis Creveling

25 de oct. de 2014

Service did not offer a loaner (actually declined), but with the intervention of Frank, the Sales Manager, this accommodation was made since driving my vehicle was a safety hazard. Brian Henninger in Service is the go to guy.

Valued Customer Summit Management & Realty Company

23 de oct. de 2014

Purchased 2013 E350 cargo van. When we had to return to have the headlight replaced, we were given an appointment right away. Service was excellent and the van was back out on the road that same day. Very nice people to deal with.

Paul Roy

23 de oct. de 2014

as always you were professional quick curtious thankyou

James Furry

23 de oct. de 2014

Service advisor Brian Henninger was GREAT! helped with tire selection & directed me to the savings on tires thru the Ford credit card application.

Anthony Apanavage

22 de oct. de 2014

Everyone is great ! The men in service dept. do a great job !

Robert Stoudt

22 de oct. de 2014

I am very satisified with the Dealership. I an a little disappointed in the way you didn't follow thru with the training school on the synch system when I was told it would be held Thursday Night and found out it was canceled. Please try to do better in the future.Bob Stoudt

Daryl Flick

22 de oct. de 2014

Vehicle in for routine service. In and out within an hour. They check for recalls and take care of them right away. I had a recall on an oil dipstick which gave me a free oil change and got to keep my free six month oil change for next time

David Markle

22 de oct. de 2014

The staff is always friendly and helpful. I trust the service department to take care of my cars.

Jose Familia

16 de oct. de 2014

staff was very helpful in taking care of problem with vehicle

SAM

15 de oct. de 2014

Outstanding service from the salesman and all others involved in the transaction. Fourth vehicle my wife and I have purchased in the last 28 years. This is the place to go for a Ford. This purchase was a F150 Supercab 4x4. Great deal.

Bruce Fleishman

15 de oct. de 2014

The service on my 2013 Ford Escape was fine. The staff was pleasant and the time to get in and out was great.

Georgette Ruffino

15 de oct. de 2014

I leased a Ford Fusion for my son. Dave and Chris went above and beyond to help me out. I had a great experience and definitely will go back when I'm in need of another car!!

Oliver Delgado Jr

15 de oct. de 2014

Took my car in, a 2013 Ford Fiesta, because of a problem (light on my panel said I was low in oil and trie pressure). The service man was very courteous, determined what the problem was and said he would take care of it, even though I did not have an appointment. I asked how long it would take. He said about an hour. My wife and I went somewhere for breakfast and came back 50 minutes later and the car was already done. The service man explained what all had been done to my car. I felt that they really cared about me and my car. I would definitely recommend others to go to Bethlehem Suburban Ford.

John Kline

15 de oct. de 2014

SALESMAN WAS VERY INFORMATIVE AND WILL VERSED ON THE TRUCK.LOTS OF OPTIONS , SALEMAN KNEW HOW THEY WORKED.

Melissa Healy

15 de oct. de 2014

We Bought an Explorer limited in Jan 2014 and we were so happy with this purchase. We had a 2011 Buick Regal under a lease that came due Oct 2014 after visiting the same sales rep he took us for a test ride In a Taurus . I personally felt it was such a big car for me so he suggested we take the fusion for a ride . I loved the size and way it drove . Needless to say a week later we were there purchasing a 2014 Ford Energy sesesees titanium . Chris searched the inventory to try and find my first choice and couldn't find it so we ended up going w our second choice and could not be happier w our choice. We love this car !! And the service we received from Chris Montana on both purchases exceeded our expectations .. I work for a Bank that strives on Ecellent customer service so working and living it every day it makes me notice it more ..this experience was just that excellent !!

Jason Leibold

14 de oct. de 2014

Service was performed in a timely manner by a technician sincerely concerned with resolving my transmission issues. As always, I remain very pleased with my experience at Bethlehem Ford.

Dwayne Robinson

10 de oct. de 2014

You guys are always polite. You answer and address every concern I have.

Robert Klaus

10 de oct. de 2014

The staff was friendly and took the car at the time of appointment. Thanks

Jacqueline Morey

10 de oct. de 2014

Appeared that someone knifed 1 of my tires on my 2014 Ford Fiesta. I was able to get the car to Bethlehem ford after work. They ordered, picked up a new tire for me before I got there, then put the new one on in 20mins. I was so quick and easy.

Nancy Carl

10 de oct. de 2014

Since I bought my 2003 Ford Escape in 2004, I have always dealt with Bethlehem Suburban Ford. Service and maintenance have been excellent ever since then. People are super nice! I will continue to bring my vehicle there!

Michael Harter

10 de oct. de 2014

Service was prompt and completed on time.Service was prompt and completed on time.

Nancy Walsh

10 de oct. de 2014

I purchased a 2014 Escape Titanium. Kevin, my salesman, was exceptional!! He is so knowledgeable and extremely efficient. Upon delivery of my new vehicle he took all the time needed to review the car and all its features. Great Job !!

Damie Jackson

10 de oct. de 2014

Staff is always very helpful and friendly.They are very proffessional and know their subject

Valued Customer J&j Granite & Marble Inc

10 de oct. de 2014

It was e great pleasure to do business with this dealer i will recommend to all my friends thanks so much for all your help

Jeffry Semprini

8 de oct. de 2014

I recently visited the Quick Lane with a tire I needed to fill with air twice that day. The staff was quick to assist me and fix the tire. All work was done in a professional manner and completely to my satisfaction.

Nicole Rissmiller

5 de oct. de 2014

My experience with Bethlehem Ford was one that I will never forget! It was the best car buying experience that I have had to the date! I bought a certified, used 2014 Ford Edge. I worked with Chris W. and he was very prompt in all of his interactions with my family and the financing department. He answered any questions I had and always offered flexible scheduling options during our two weeks of working together. I am completely satisfied with my experience and I hope that other individuals will seek out Bethlehem Ford as a place to buy their future cars!

Barry Yasika

2 de oct. de 2014

I've been bringing my truck to Bethlehem Ford since 2009 and have always found the service excellent as far as getting the truck in and out in a very timely manor. In the past, the longest I ever had to wait for it was maybe 3 days. The last two times I brought it there, it took better than a week to get it back and I had to keep calling to find out the status. Aside from that, as usual I got the truck back and its been running fine. While it was there someone must have back into the bumper and knocked the passenger side shroud off. When I showed it to the Service Coordinator he took it upon himself to have the shroud re-attached, so no real complaints there either, more just a good deed worth mentioning. Taking all that into consideration, I'm still very satisfied with the service I get there and will continue using Bethlehem Ford. Thank you!!Barry M. Yasika

Robert Edwards Jr.

30 de sep. de 2014

Recently purchased a Ford Explorer that I have been very pleased with thus far. To meet my specific request, this vehicle was searched for and located by the salesman rather quickly. This is the third vehicle that I have purchased here and between sales and service, I plan to continue to do so.

James Evers

30 de sep. de 2014

Was referred to Beth Ford by a good friend and was not disappointed. Honest, up front, and they let me use their offices for a little last minute paperwork to complete the deal.

Linda Hess

29 de sep. de 2014

I purchased a 2013 Ford Escape titanium and I enjoyed my interaction with Chris Wildt. He was very knowledgeable and personable like talking with an old friend.

Paul Lukatch

27 de sep. de 2014

Online system for making appointments was not operating well. I made an appointment online but I did not receive a confirmation call. I called to confirm and made the appointment by telephone anyway.

John Hallahan

26 de sep. de 2014

The service staff took care of my "almost flat" tire immediately. I'm most appreciative and thankful for this exemplary service!

Jim d

18 de sep. de 2014

I found a car on the internet, so the salesman gave me the quote and said stop by, so I didn't I didn't call first so when I got there he was busy and the car I wanted to look at was in the shop, so he gave me another guy to look at the car, the car looked great but I couldn't even get in it because the lift was in the way, this man said come back tomorrow at 400 pm the car would be ready to look at and I left. So I was comparing cars on the internet I went back to original ad for this car and they jacked up another 1000 dollars. I called my guy and he said it would be the same amount for me but new people it would be more, any way he said he did have money down on the car I was looking at I told him why did the guy that showed me the car ask me to put money down, this car was a nice one I feel slighted and will never go to this dealership again don't call me i'll call you!

NewCarBuyer

9 de sep. de 2014

I bought my first car from Dave Schrader and my experience was amazing! He made the process very easy, any questions I had were answered, and he is such a patient person! I really appreciated not having to deal with a "pushy salesman." He explained everything to me, the whole process and options were laid out. Even showed me how to sync my phone to my car system. Very knowledgeable on the vehicle and really knew what he was talking about. I would 100% buy and recommend Bethlehem Ford Dealership, But the man you REALLY want to see is Dave Schrader!

WILLIAM RYAN

3 de ago. de 2014

I WAS ON MY WAY HOME TO WEST ALLENTOWN ON JULY 31ST AND DROVE BY BETHLEHEM FORD ON UNION BLVD.. I OWNED A 2011 FUSION AND HAVE SEEN MANY TV COMMERCIALS RECENTLY ADVERTISING 24 MONTH LEASES. I HAVE LEASED MANY TIMES IN THE PAST AND THE TERMS, AS I RECALL, WERE USUALLY 36 OR 48 MONTH CONTRACTS. I STOPPED IN TO BETH FORD MAINLY TO INQUIRE ABOUT THESE SHORT TERM LEASES. I HAD NO INTENTION OF BUYING OR LEASING A VEHICLE THAT DAY. DAVE SCHRADER MET ME AT THE DOOR AND A FEW HOURS LATER I DROVE HOME IN A 2014 FUSION (24 MONTH LEASE). THE FIRST NEW CAR I PURCHASED WAS A 1953 FORD FALCON, TWO TONE GREEN (TWO TONES WERE VERY POPULAR IN THE 50'S) . IN THE PAST 60 YEARS I HAVE PURCHASED AND LEASED DOZENS OF CARS IN HALF A DOZEN STATES AND MANY MORE CITIES. I HAVE DEALT WITH EVERY KIND OF AUTO DEALERSHIP AND CAR SALESMEN IMAGINABLE IN 60 PLUS YEARS OF AUTOMOBILE OWNERSHIP. I PROBABLY BOUGHT OR LEASED FROM LESS THAN HALF OF THE DEALERS/SALESMEN I VISITED. BETHLEHEM FORD IS A SMALL OPERATION. I UNDERSTAND THEY HAVE BEEN IN BUSINESS A LONG TIME THOUGH AS I LOOKED AROUND THE SHOWROOM, I DOUBT THAT ANY OF THE STAFF WAS ALIVE WHEN THAT '53 FALCON ROLLED OFF THE ASSEMBLY LINE!! I FOUND DAVE SCHRADER TO BE EXTREMELY PROFESSIONAL, KNOWLEDGABLE... A PLEASURE TO WORK WITH. ON A SCALE OF ONE TO TEN, I WOULD RATE DAVE AN ELEVEN! HE IS REALLY EXCEPTIONAL. BETHLEHEM FORD HAS A TRUE ASSET IN DAVE SCHRADER. BILL RYAN

Sal

3 de jul. de 2014

Dave and Doug were very knowledgable and made the whole process of buying the car easy and a pleasant experience.

Elvis Lewis

29 de may. de 2014

I recently bought a 2014 Ford Fiesta 1.0L Ecoboost. A month ago I entered the dealership and spoke with the salesman, Doug Ace inquiring on a used vehicle. I asked him to keep in touch with me when a few used vehicles i was interested became available for sale. After a couple of follow up calls (Not pestering cold calls!!) as well as a few visits and cars, I was setup with an extremely clean, low mile, used vehicle. The deal was set on a Saturday but would be finished on the following Monday. Early that Monday I called Doug to set up an appointment to go over the options on lease agreements for the Ford Fiesta, Focus and Fusion. He checked his schedule and agreed to come in earlier to give us time before his next appointment to talk as well as drive the vehicles. The experience was Outstanding and completely PRESSURE FREE!!! Rare to have an experience like that at a Dealership these days. I am 6'4" so i don't fit in every vehicle well, if at all. Doug had lots of patience while cramming myself into multiple cars, adjusting anything and everything . After a Lengthy test drive in the Fiesta where he did not bother me about "The Trunk Space" Doug sat with me and went over the differences between leasing and financing programs. There's a saying... "There are no stupid questions" Well... I asked them all! Every single one was answered without the SALESMAN BOLOGNA!!!! I decided on financing the Fiesta and again, I asked questions about everything the whole way through the sale process. At no time did it feel that Doug was rushing me through any of the process. The dealership is located in a tight area and their lot is broken up so you wouldn't think they have half the inventory they do. They have an enormous lot on the other side of the building where most of their vehicles are located. I personally felt that this actually worked out better because there was a lot less confused wandering on my part, pretending i knew what the window stickers even mean. There are no giant signs or obnoxious Gimmicks here and feel that this shows that Bethlehem Ford is more interested in putting you in the RIGHT car rather than rushing you into something to make ludicrous numbers of daily sales!!! I would highly recommend visiting Bethlehem Ford whether you have done the research yourself or need lots of help.

Scott S.

20 de may. de 2014

Dave Schrader is a good guy and a man of his word. He promised we would get the best price and value at Bethlehem Ford and we did. He is knowledgeable: He knew the manufacturer incentives for each vehicle right off the bat. (We had to walk away from the NJ Ford dealership near our home because three salesmen stood around and would not look up the incentives for their cars, wow). We are impressed with the knowledge and helpfulness at Bethlehem Ford! Dave introduced us to the Sales Manager, Frank Panuccio, and we were impressed with Frank as well. Dave's experience shows he knows cars and knows how to help in the car-buying process from trade-ins to arranging the new car with our insurance agent. No worries, easy process with Dave. Dave was flexible to our needs: He's not high-pressure, he allowed us to go at a pace that was right for us and that made us want to come back to Dave. He makes himself available to his customers, is easy to reach and responds quickly. Even though Bethlehem Ford has a wonderful selection, I had a very specific Fusion in a very specific color in mind. Dave worked hard to get us the car we wanted and procured the car quickly. For as fast and responsive as he was, he was also patient with us as we decided on our car and got our paperwork together. I highly recommend Dave Schrader and Bethlehem Ford! Thanks! Scott S., Stewartsville, NJ

Carol Stephens

13 de mar. de 2014

A little nervous for buying my first actual new car, but they were very helpful. Dave was my salesman and he helped me right from the beginning. I thought it wouldn't work out but it did which I am happy about I bought a car with 11 miles on it and it will be with me for a long time.

Mike and Amber

16 de feb. de 2014

Just bought a Certified Used 2012 Ford Escape. Beautiful vehicle. Runs amazing. Price was amazing too. Searched extensively through the Lehigh Valley and Northern New Jersey for this vehicle and price. Bethlehem Ford had the best prices by far. When I say by far, I mean they beat the next cheapest by $3,000. The best part of our experience at Bethlehem Ford was the staff. Friendly staff ever. Finance Manager was amazing. Please do yourself a favor and ask for Dave Schrader (Internet Sales and Leasing Specialist. He worked with us till we could get a deal done. He explained everything about our Ford Escape. He has the greatest personality. So please make your life easier and go to Bethlehem Ford!!!!!!!!!!!!!!!!!!!!

tz1234life

11 de feb. de 2014

The sales represent, Doug, gave me all the info that other Salesmen have given, plus several other facts the other sales people did not. Also, they made the experience enjoyable and made sure I was comfortable during the whole process. Came in to view the Ford Focus.

findanothercardealer

1 de feb. de 2014

If you are willing to pay sticker price for a new car, this is the dealership for you. Not willing to bargain and manager is rude to people. I will buy a car within the week, and certainly not from Bethlehem Ford.

Bill K

8 de ene. de 2014

From the moment I walked through the door of Bethlehem Ford it was a pleasant experience. My sales rep Dave walked the through the lot and went over the benefits of the different Escape's. After my test drive, their was no high pressure sales practices. The pricing on the Ford Escape was fair. There was a question with the value of my trade in. The general manager Frank spoke with me amd we came to a mutual agreement on the trade in. Probably the best car buying experience I have ever had.

Tim and Theresa

11 de dic. de 2013

We recently bought a 2014 Ford Focus under the guidance of Dave Schrader and Frank Panuccio. They were extremely helpful and patient in explaining the full process involved in purchasing a car. There friendliness and kindness were the main reasons we purchased the car. Bethlehem Ford is blessed to have them as part of there sales force.

Happy customer

26 de abr. de 2013

I've had bad buying experiences in the past with high pressure sales, my experience at Bethlehem Ford was very pleasant and relaxed. I highly recommend this dealer and sales team.

New Edge Owner

26 de abr. de 2013

Dave Schrader is the salesman who will make your buying a vehicle a no hassle experience. He not only beat everyone else but went out of his way to find the exact vehicle I was looking for.

Graham and Lauren

4 de abr. de 2013

After going to a number of other dealers, I decided to take the search online. After requesting a quote from the Ford website I got a call from a professional from the Bethlehem Ford dealership. Dave (I'm sure he won't mind me mentioning his name) explained the buying process in a very realistic way from the start! Which was a huge difference to what I had experienced from pretty much ALL the other dealers I had been to. Dave was extremely knowledgable in the car buying market in all aspects, and gave my wife and I every option available to us. I do not normally leave feedback on websites like this, however the guys at bethlehem Ford deserve praise. If your expecting a glitzy, loud and quite annoying buying experience you are definitely not going to get it at this place! Buying the car was calm, and they made sure we knew everything there is to know about the buying process. I will never buy or lease a car from anywhere else! Dave's the man!!

Dave Bair

27 de mar. de 2013

What a place. If you are in the market for a Ford, you have to shop here. I worked for the auto industry for 15 years on the service end, and never saw a dealership like this one. The sales team is exceptional. They all went out of the way to make me the deal that I was looking for, and then again to find me the car i wanted. Normaly when you work with a sales person, your deal must go through him/her. Not at Bethlehem Ford. Every time I called or stopped in i was greated and helped by someone. I think I met just about every sales person there. The deal that they made for me was exceptional. By far the most car for the money. I started my shopping at another dealer, then went to them. I later found that i was only wasting my time continuing to shop. Awesome job to the sales staff, and I know my new Escape will hold up its end of the deal. Many Thanks David Bair

Zack

3 de mar. de 2013

Bought a new car from Dave Schrader and I couldn't be happier. There were a few issues with the paperwork, but once everything was figured out they ended up selling me the car for ever cheaper than we had initially agreed to! Couldn't be happier!

JKendra

28 de dic. de 2012

I have nothing but good things to say about this dealer. My family has purchased two vehicles through Bethlehem Ford recently. Both experiences have been fantastic. Mr. Schrader helped us out every step of the way. Do not hesitate to use this dealer! The sales reps are genuine and the atmosphere is very comfortable. 5 stars.

Fusion 4 my wive

19 de dic. de 2012

a very pleasant buying experience at Bethlehem Ford dealing with Dave Schrader, who is very knowledgeable about their cars, and made it an easy process. We leased a New Ford Fusion.

robert wagner

6 de dic. de 2012

i would recommend this dealer the sales man ivan pauling was fantastic he worked with me from the beginning to the end of the deal could not ask for a nicer sales person he got me the price i whated and the loan and interest rate and monthly payment on my dodge truck i bought 12/06/2012 thank you so very much this are the nices people a dealt with thank you so very much r wagner

Tim a new Focus owner

18 de nov. de 2012

Searched inventory on-line and requested a quote. Quote was lowest I recieved and I've been looking for 3 weeks. They did not change the quote when I visited the facility. Salesman was knowledgeable and no hard sell. Left with my new Focus 2 hours later. Would recommend.

Albert

14 de nov. de 2012

I have been dealing with Bethlehem Ford for many years and just purchased a used car from them last month. The sales manager has been there for many years and is always fair and honest. He is the main reason I return when I am car shopping. The sales person was great to deal with as well and was very helpful and polite. I recommend shoppers give these folks a visit when looking for a fair deal.

My BlackStang00

5 de nov. de 2012

Wow! Bethlehem Ford is our new dealership!! My husband & I were in the area and stopped by this dealership to look at a used Escape.. Well Ivan Paulino met us in the lot and he went above and beyond to find us what we wanted...and at a price that we could afford & not a used but a 2013 FORD Escape!!!..Everyone treated us as if we were a family member..not just another customer. We are a FORD only family..and this dealership is well worth the drive!! We love the Bethlehem Ford family!!

New Car Buyer

22 de oct. de 2012

Straight forward salesmanship-just what I like. No gimmicks, no back and forth with the sales manager's office. Best deal in the Lehigh Valley for a new Ford. No haggling needed as they put excellent numbers on the table right up front. I found one problem after I signed the deal, but the issue was resolved immediately, without any issue, with one phone call. This is a no frills dealership that moves cars out the door.

Ford Fan

3 de oct. de 2012

Needed a car that could comfortably accomodate my height (6'6") and my wife's (5'2"). The Sales Rep, Ivan Paulino, found us a very nice 2011 Taurus with adjustable pedals in super condition. The attention to detail and focus on customer service/satisfaction was evident throughout the transaction, and we drove the car off the lot the same day. Good old-fashioned, low pressure customer focus. We would definitely recommend this dealer.

Debbie

2 de sep. de 2012

A very pleasant experience! The salesman was very well informed. He showed me exactly what I wanted to see without any pressure. The paper process went quickly and was all done and ready when I picked the car up several days later. Everyone was pleasant and helpful from the salesman, his manager and the service department.

Millsy

26 de jul. de 2012

I recently shopped for a used Mustang GT I saw that Bethlehem Suburban Ford had one and upon viewing the vehicle I knew it was top notch!! The sales professionals were cordial and a pleasure to work with. I did the research on the vehicle and knew what it was worth. I got the vehicle at a reasonable price where I was happy and the dealer was happy... I would definitely re3turn to Bethlehem Suburban Ford for a new or used vehicle..

Stacey

13 de jul. de 2012

I have bought 5 cars here and will never buy from any other dealer. They always work so hard to get me in the car I want. Great job yet again.

Ford Loyal Family

12 de jul. de 2012

Today I traded my 2011 Fiesta for a roomier Fusion to better accommodate my driving needs. As a family we have three Fords at present and have been a 'Ford' Family for many years. My trade-in on new car purchase process went extremely well from Sales rep... to owner... to finance options and facilitation. This was the perfect timing for me to upgrade my excellent condition smaller vehicle for a larger sedan while taking advantage of year end close outs, summer clearance, rebates and promotions... and 0% financing. I could not have done it without the combination of incentives. Bethlehem Ford made it happen and I am happy to be in a NEW 2012 FUSION... awesome vehicle!

Mustang Man

11 de jul. de 2012

Very nice experience! This was my second new car purchase from Bethlehem Ford and I am very happy with the salesman who worked with me during the buying process. He presented the deal in a friendly and "no pressure manner". What first attracted me to Bethlehem was the Internet price and quick response by the salesman. I would recommend this dealer to anyone!!

Joflad

10 de jul. de 2012

I needed a car. I shopped around. I liked the Ford Fusion and I liked the dealer. Bought the car.

Elvis

9 de jul. de 2012

I have bought 3 trucks from this dealership and cannot say I have one complaint about them, from the sales to finance and even service. They have treated me as a valued customer and it is much appreciated.

Likes New Cars

1 de jul. de 2012

Staff were very friendly, helpful & professional. I thought I knew what I wanted when I went in but I drove 3 different vehicles. They gave me a great price for my trade & with the current rebates I walked away with a vehicle 4 years newer, $70 less per month payment & better gas mileage. I'm couldn't be happier!

Big Red

30 de jun. de 2012

This was the first time that I have purchased a car from Bethlehem Ford, I have been in the Lehigh Valley all my life. The upsetting thing is that I have been missing out on a class organization. I have been in the business world for the last 28 years and from my opinion they know how to bring it. Bethlehem Ford is a small dealership with a large dealership - service your customer mentality, I was very impressed with every aspect of the experience to purchase my new car. There are many different times that buying a car can be tense, but I was totally impressed with the professionalism and ease to make the complete purchase. The staff was very knowledgable and able to answer all questions. The Sales Manager did not hide in an office, he was accessable throughout the enitre process. During the purchase they also did not play any games with the deal, they delivered what they agreed upon from the begining. I work in corportate America and customer service is priority one, Bethlehem Ford has got it figured out. I am a Bethlehem Ford Fan.....

F-150 Buyer

8 de jun. de 2012

I live on Long Island. I emailed for internet price on Tuesday evening. Wednesday Morning checked my email and had an attractive internet price and after a phone conversation with the salesperson ( Kevin M. ) I was emailed a factual best price and on Thursday drove with my wife 160 miles and bought the F-150. This is my sixth new car purchase and this was the least stressful and most hassle free experience. I would recommend this dealer and the salesperson to family and friends. Worth the trip!!Saved a ton of money from the LI dealers who don't want to be realistic in their price at all. Thank you!!!!!!

Mark H Ford guy

2 de jun. de 2012

The salesman was not pushy. They made sure I received all the incentives and rebates I qualified for and gave me a fair price on the car.

truck

23 de may. de 2012

bought a new truck escape today. salesman and staff very polite. this is the second vehicle we have purchased. we drove from our home in the poconos, we got a better deal from beth ford.

jessicayaz

10 de may. de 2012

We car shopped int he Valley, there are plenty of dealerships to visit. Bethlehem Ford and Kevin Moralis in particular were wonderful to work with. I began with an internet search and then asked quesitons. I was basically convinced we wanted a Ford Fushion before we walked n site. Once there it was another great experience. They worked with us regarding financing and answered every question we had. Plus, I have been in touch with Kevin since to ask more questions. Incredibly helpful and surely tops the other Ford dealers in the area!

retired teacher

5 de nov. de 2011

Treatment was top-notch from my initial visit to finalizing the purchase. I was not rushed or pressured. All my questions were fully answered. Pricing was excellent.

Happy Customer

29 de oct. de 2011

Shopped all over the valley for a Ford and Bethlehem Ford gave me the best deal with no pressure. Thanks Guys will be back for my next car.

Local Guy

27 de oct. de 2011

Mike is a great consciencious salesman and all the others I dealt with were super.

average guy

27 de oct. de 2011

Excellent service, Sales people seem truley interested in your best interest.

Ford owner

27 de oct. de 2011

Recently purchased a used car from this dealership. There was a slight problem when I got it home and the service department fixed everything for free. Great dealership to work with.

Ford buyer

26 de oct. de 2011

Totally pleasant experience. Dealership was very cooperative and pleasant. Gary was great (Mike and John were too). We had a slight complaint and Gary took it straight to the service department.

Bethlehem ford

26 de oct. de 2011

The service staff here is very personal. They remember previous visits and always follow up on prior work done. Overall, the hard workers at Bethlehem Fordbare Fast, friendly, and reliable.

ralphie

24 de oct. de 2011

Bethlehem Ford was very accommodating and friendly. We will definitely go back there and buy another Ford in the future!

Middle aged Family

10 de oct. de 2011

Enjoyed buying process. No "high pressure" sales tactics. Best price and had the color we wanted(which was a rare brown) in stock. We were extremely satisfied with our purchase of our new ford edge.

retired house wife

25 de jun. de 2011

The purchase oe our new escape was a great and experenice. Frank and Donato where great to work with through the whole process. The whole dealership was great. Frank ia a great guy to deal with. He was a great help. Donato was very helpful and exsplained how every thing works. These folks are truly the best people to deal with. It was a very pleasent experenice. WE could not fine a better place then bethlhem ford to deal with.

Ford fan

16 de may. de 2011

We recently bought a car from Bethlehem Ford and highly recommend them. They were very pleasant to deal with, not pushy, and made the entire process easy.

Ziggy

10 de abr. de 2011

I just took delivery on a new 2011 explorer that I special ordered four weeks ago. The sales manger and sales consultant were very professional and knowledgeable. The price I paid was unbeatable and the trade for my 2005 mariner was excellent. Great place to purchase a vehicle.