Grethel Tenharmsel

12 de may. de 2016

My salesman, Ben Homik, , did an excellent job. I had seen this car online so called to see if it was still available. Before I arrived he had it washed and it looked great. He explained many details about the vehicle. He wasn't pushy at all but enthusiastic about the strong points of this vehicle and all of this led to my decision to buy the car. There were several details to be worked out regarding when to pick it up, etc. etc. My daughter in law called Ben and they found a way to make it work well. She too commented about Ben's fine manner. I am enjoying my 2014 CRV and the buying process was much smoother than I anticipated, thanks to the good service at Betten Honda.Sincerely, Grethel TenHarmsel

David Herman

8 de may. de 2016

Courteous and timely. Car wash was a nice plus. Attention to seat and floor protection.

Marguerite Winter

7 de may. de 2016

I had an oil change and inspection prior to a road trip. Car was serviced in a timely manner and was well done. We had no problems on our trip. My wait during service was reasonable.

Jason Koert

7 de may. de 2016

Julie was awesome!!! She is always on top of her game. She should be paid more for all she does!

Tina Root

30 de abr. de 2016

i didn't have an appointment, but they took me in for an oil change right away and the service was timely.

David DeCouto

28 de abr. de 2016

Excellent customer service! I scheduled my oil change through their website the night before and got a confirmation email the next day. When I arrived they confirmed services to be performed and then showed me to the waiting area where I can help myself to free snacks and beverages and relax in large leather recliners while watching TV or use their available WiFi service.

Donna Klecka

21 de abr. de 2016

I had good service!! Julie is always very friendly and professional.Enjoy your staff and will return. t.u. Donna Klecka

Bill & Dawn Ross

18 de abr. de 2016

When we got there we didn't know that we were late. I thought told my wife the appointment was 4:30. After we got home I found the paper that I wrote it on and it was at 3:40. They still treated like we were the only customer. That place is always busy and they still take time to treat you like number one. So glad we bought a Honda there.

Josep Legatz

13 de abr. de 2016

Julie, as always, is a gem. I asked about the need for ac$1,000 of suspension work another repair facility said was needed. The Benton service tech said the work was definitely not needed. That is an honest dealership in action.

Dadof4

12 de abr. de 2016

Delivered as advertised! Salesperson came through and delivered as promised.

Jerry Klepper

11 de abr. de 2016

Excellent service and repairs done quickly while I waited.

Maggie Bandstra

10 de abr. de 2016

Awesome job!! Sara was super helpful!! Betten Service Department is Awesome.

Ruth Boomer

6 de abr. de 2016

very efficient and professional, only problem was forgot to reset the indicator, but as soon as I returned they took care of it.

Bobbie Duff

1 de abr. de 2016

Always have had great service and Julie always makes sure everything is good before I leave.

coffeebeaned

28 de mar. de 2016

I am always happy with the repairs done on my Odyssey. It's a 2004 and it runs very well. The staff do the necessary repairs and I never feel like they are just trying to get me to spend more money for unnecessary repairs. The Honda service department was a big reason that we now also own a 2013 Honda Accord.

Brett

25 de mar. de 2016

Had Awesome Service! Really Happy with the service and help throughout the Buying process.

Jeremiah Merriman

21 de mar. de 2016

I he an emergency repair needed. They were able to get me in same day, and the repair was done in a matter of hours.

Samantha

21 de mar. de 2016

I bought my car here 6 years ago and this is my first time back in the area since. Much better than the one in my town in North Carolina. I did not feel as though I was being sold products that I did not need and I felt well-informed about the status of my vehicle when I left. Love going to the Honda dealer because they can tell me everything that is wrong. Thank you!!

Sue

20 de mar. de 2016

Everything went well. I dropped my car off and walked across the street to do a little shopping. When I got back, I had a cup of coffee and a bottle of water.

James Zervos

18 de mar. de 2016

My first oil change/tire rotation with 2016 Oddyssey.

David DeCouto

16 de mar. de 2016

My wife and I are completely satisfied with the exceptional customer service provided my Mark, Adam and Peter at Betten Honda. No pushy sales gimmicks - just down to earth friendly customer service. Mark was very accommodating to us as we looked for that perfect car. After looking at 5 cars that morning we actually drove across town to test drive a Toyota 4Runner but they didn't have it ready for us after we said we were coming to test drive it. Obviously they didn't want our business so we went back to Betten Honda and looked at more cars. Mark finally found us the car we were looking for - a 2014 Honda Accord Sport Hybrid in perfect condition and priced to sell! I highly recommend Betten Honda for your next car buying experience. As an added bonus I get lifetime oil changes for $19.99. That's a bargain when this car requires synthetic oil only. Plus free car washes! These guys are serious about customer satisfaction.

Gary Jepsen

15 de mar. de 2016

Julie Kitchen, my service advisor, is great. She got me a ride to work and kept me informed on the progress on my vehicle.

louis nowakowski

14 de mar. de 2016

love this car. Everyone involved was very helpful and went above and beyond to make sure we were being taken care of.

Kathleen Weed

14 de mar. de 2016

Love the service we get through Julie. I have found her knowledgeable, but never talking down. She is honest, and never pressures us to doore service than necessary. I love her smiling face and cheerful, helpful attitude. She is a great representative for Betten. Thanks, Julie

Donald J. Goodman

14 de mar. de 2016

I'm on my third CRV and I think this is my third or fourth review. The service at Betten Honda has always been excellent , the staff is friendly and eager to help. I trust what they say. Julie is a model manager . Now, please, no more homework for me. No more reviews for a while.

Dutch girl

11 de mar. de 2016

Great dealership. Have bought and leased many Hondas over the last 25 years and delat with many sales persons and dealerships. Betten Honda and Matt outshine the competition. Keep up the strong work!

Joe from Grand Rapids

3 de mar. de 2016

We found a Honda Odyssey van on line that we liked and contacted Betten. We worked with Brett over the phone to get everything in order to trade our old van in and buy the new one. Brett had the new van ready for a test drive, and all the paperwork ready for us should we decide to buy, which we did. Refreshingly, the asking price was fair and consistent with Kelly Blue Book, and they gave us a fair amount for our old van without a lot of the typical car dealer haggling. We were in and out of the dealership and drove our new van home in less than an hour. We'll certainly look to Betten Honda in Muskegon in the future. The transaction was friendly and flawless. A win for all involved.

Mark S.

24 de feb. de 2016

I continue to experience prompt, friendly, excellent service.

John J Morano

23 de feb. de 2016

I want to thank John, Julie, Jack and the rest of the customer service people at Betten Honda for their outstanding attention to customer satisfaction. I didn't get to meet the Tech's that serviced my 2003 Honda CRV but want to thank them also for the quality workmanship at fair prices. John J Morano :)

Deb

14 de feb. de 2016

very happy with the service and friendly people I had a recall on my 2010 Honda Accord which I purchased new. I also purchase a 2015 Accord.

Patricia

11 de feb. de 2016

This was my first visit to Betten, and I found Teresa to be very helpful and knowledgeable. She was pleasant and had a positive persona. She is now, and will continue to be, an asset to Betten Honda.

Gary

10 de feb. de 2016

Working with Betten has always been a pleasure. My service rep. Julie always takes Great care of my car and I.

normayb

9 de feb. de 2016

Following receipt of recall notice (my car was OK), I got an appointment the next day. Very courteous welcome, speedy service. Very happy.

Mario Guerra Jr

7 de feb. de 2016

I had a great experience while I was buying my new 2013 Honda Oddssey. The staff all had a big impact on helping me and my family with this new purchase. Thank you to Jonny Grim, Joe Grim, and the whole Betten Honda team.

Hugh A.

5 de feb. de 2016

Great service; great employees, especially Julie!!

Anna from around the corner.

11 de ene. de 2016

Quick and to the point was my experience at Betten Honda . I took my 2015 CRV for an unplanned oil change and tire rotation. Within 20-25 minutes of my mid-morning Saturday arrival, my service was complete and I was back on the road. Service staff was friendly and I was promptly greeted. The service represent (didn't know her name), told me of special offerings.

tptfan

6 de ene. de 2016

I have used Betten for service work since purchasing my Honda Odyssey there 7 1/2 years ago. I have been very pleased with the service they provide, particularly Julie, who is friendly and professional. She accommodates my schedule and makes the car servicing experience more pleasant that I would expect.

Jenny

4 de ene. de 2016

Very helpful service department. They have been easy to work with, including scheduling, explaining the work needed and disclosing the cost. I appreciate the honest hard work they do.

Dan B.

18 de dic. de 2015

Julie Kitchen is a GREAT representative for Betten! Friendly and helpful. Very nice waiting area with coffee AND snacks.

Jon Murray

16 de dic. de 2015

Great product! Fast & friendly service! Highly reccommend!

Jim & Tracy Z

29 de nov. de 2015

After an extensive search for a new van, we were delighted to finally find exactly what we wanted at Betten Honda. Everyone at the dealership was very helpful and answered our questions. Pricing was also the best!

Ann

27 de nov. de 2015

Appreciated Julie's help very efficient/knowledgeable!

Mike

21 de nov. de 2015

Would recommend. Have used Betten for 5 years for maintenance on Honda.

Elemental

20 de nov. de 2015

Always the best service at Betten Honda!!! Julie & Ron should both get raises!! :) Just sayin'.

CRV lover

17 de nov. de 2015

I knew what I wanted and they helped me to get it. John was very concerned with my satisfaction and kept emphasizing that he and the dealership where here for me when I need them. He told me all of the advantages to the vehicle and helped me compare. I went there on a referral from a friend who said that their customer service is wonderful.

Daryl

13 de nov. de 2015

A good example for the way service should be for any business.

Vanessa Bendixen

29 de oct. de 2015

We had great service at Betten Honda in Muskegon , Brett Adkins was our sales person what a great guy, super friendly and helpful, and the finance officer Leslie Davis, what a wonderful person ,beautiful experience. Thank you . Vanessa Bendixen

David N.

27 de oct. de 2015

Just had our "04 CR-V in for its 100,00 mile service. Service Advisor Julie Kitchen made the entire experience as painless as possible. The service was performed with our time frame and completed in a neat, professional manner. If you have a Honda, and it needs service, Betten Honda is the place to take it.

MaryG

24 de oct. de 2015

Julie Kitchen (Assistant Service Manager) is a treasure!! Julie is the reason I went from a GMC to a Honda in the first place and at that time I strongly suggested that the salesman should "Share" his commission with Julie because without her, I may have gone to a different dealer altogether. She worked with me on my GMC (which I loved by the way) then transitioned me into a Honda, then a 2nd Honda - SHE IS THE REASON I'M AT BETTEN HONDA. She and her staff are Customer Service at it's highest... Thank you Julie

Larry and Jane Wilson

21 de oct. de 2015

Julie was great as usual. All the people around Julie were very helpful. We will be back. Larry Wilson

Sarah K

19 de oct. de 2015

Adam H, Mike C and Leslie were all wonderful! I love the new Honda Pilot 2016. They made the buying process very easy.

Darrell from Fremont

4 de oct. de 2015

I had some recall work done and it was completed on time and the service managers were very personable. It was a very positive experience and I am looking forward to the next recall on my new Honda.

Joe G

3 de oct. de 2015

Joe and Jonny were verrry attentive and helpful. They treated us in a way that made us feel special and made it possible to switch our old car for a new CR-V with a reasonable monthly payment.

LeeD

2 de oct. de 2015

Was in the area and made a walk in request for an oil change. Took almost two hours to complete. I think I will make an appointment next time. They always do a great job though.

Nancy Z

1 de oct. de 2015

I am so pleased to get my new Honda CR-V. Working with Matt was great and he explained all of the features of my new car. Can't wait to see how it handles in snow.

DonP

30 de sep. de 2015

Great Service. Julie and John are very responsive and friendly

Rod K

23 de sep. de 2015

The Best I have ever Seen! Julie has been a perfect picture of a true Service Manager in the departments and I believe that mirror of her behavior to the people reflects to all her peers. It had to form at the top and drip down! Way to go HONDA DEALERSHIP it has dripped well!

motherhen

22 de sep. de 2015

Buying a good vechicles at a ggod price is always nice, but it is the follow-up services that will keep me coming back. Lots of places will sell a good used vechilce, but seem to forget who you are. We bought our used car in April and so far I have been very pleased with the service department. Praying it continues until I need my next used car.

Cat09tails

21 de sep. de 2015

I bought my car from a friend. She had received the airbag recall notice from Honda and filled out the paperwork to put the car in my name. I still hadn't received a reply so I called Betten Honda. The service manager looked up the vehicle information, ordered the part and two days later the car's airbag recall was fixed.

David R.

21 de sep. de 2015

Very friendly customer service. The windshield washer fluid line had a hole in it, and was replaced at no charge. Nice to receive that kind of service without charge.

Rick

14 de sep. de 2015

Staff is always friendly and thorough with respect to current and future service needs. Really like the free car wash too! In and out in less than an hour for oil changes.

Ally & Phoeb

11 de sep. de 2015

Love my Honda Civic! Great ride, quiet, comfortable & terrific acceleration!! Sure will enjoy the 38\mpg!! Salesman John was very thorough & pleasant to work with!! Ben was so friendly & helpful!! Sure know where I will buy again if this continues!! Thanks Adam for explaining paperwork!!

Ann J

9 de sep. de 2015

I had an unexpected car problem during working hours, Julie took care of my car quickly. She is always courteous and helpful. It made my day less stressful .

Calibrator

31 de ago. de 2015

Brandon, Joe and Joe did a great job of presenting the car to our team. We replaced 3 Chevy Equinoxes that were beginning to be big problems. The CRV had more power, better acceleration, and much better gas mileage.

Jacques

25 de ago. de 2015

Great service dept. Julie was prompt, courteous and knowledgeable. Got mechanic to check my car, found the problem and had me on my way quickly. She is the best at her job that I have ever dealt with and I have been having cars serviced for more than 50 years. If not for her we would be buying our cars from a different dealership for sure. If I were in business where I needed some one to deal with the public and customers I would hire her away from you in a New York minute . The service dept. is what keeps people coming back to buy cars, not salesmen or new car prices. They deserve to be treated well.

Custer's Mom

24 de ago. de 2015

We leased our 2011 Honda CR-V and ended up purchasing it when the lease was up. What a great decision and thanks so much to Mike Culleton for following up on our request for information when we were considering a new car purchase. No other dealer in the Muskegon area even bothered to answer our request! We loved Betten Honda during the lease and continue to this day. Julie Kitchen et al make sure that we are taken care of promptly and professionally. Wouldn't go anywhere else for a new or used car or service...thank you Betten Honda!

Nancy Z

22 de ago. de 2015

What a pleasure it was to deal with your service staff. They are super courteous and got the job done in record time. Thanks.

Honda convert

17 de ago. de 2015

I recently had my 2005 Honda CR-V in for the airbag recall. My appointment was scheduled for 9:40am. I arrived about 9:25am. I was told it would take 45 minutes. I drove out of the dealership at 9:48am - well done!

Rodger

4 de jul. de 2015

Brought car in for first oil change. Julie was great to work with, a very positive person. Car was in and out in no time. Thanks

Taneel "Honda Girl"

4 de jun. de 2015

We have been going to Betten Honda for years. We have always had great service whether it was buying a vehicle or maintaining one. We've had a Honda Accord, 2 Honda Oddyseys, 2 Civics and a Pilot. Really appreciate Julie's help over the years with whatever it is we need.

sarah

7 de may. de 2015

service rep went above and beyond to make sure everything was addressed and resolved during the time frame she gave me. arranged for a rental car, called me with updates, car car washed and vacuumed.

Andy M.

7 de abr. de 2015

Much better experience than Betten Chevrolet. John (our sales rep) and Adam (finance) made the experience a breeze. Definitely will return for the next car!

Unhappy customer

24 de mar. de 2015

Too my car in for a diagnosis and recall items. Now I'm having more problems with my car due to the "fixes" and the main reason I was there they claim it was fixed but it wasn't. Now have to pay more money And take it somewhere else to get something re programmed and pay for that. Very stressful. And they claimed it wouldn't affect anything else in my car.

Dunnk

7 de mar. de 2015

The staff, Shawn Davis, Jordan, and Joe Grimm, at Betten made my experience buying a car FUN! They were friendly, helpful, quick, and got me exactly what I wanted at a better-than-expected price. They made my first purchase in 18 years an easy and enjoyable experience. Buying a car can be stressful and it wasn't at all. Thank you!

D Crawford

2 de oct. de 2014

Matt Daniels made the process as painless as possible. I have always dreaded the day I would have to shop for a new car as we always had a friend that would purchase all our vehicles for us. He is not longer around and Matt made it very easy so we will be back. Thanks Matt

Miracle of the Changed Wife

13 de ago. de 2014

After a very negative appointment with another dealer, I met "The Boys from Betten" who knew who I was, when I had an appointment, the car I was looking for sitting up front waiting to go! For the guy who beat me to it! So after asking me a ton of questions they made a few recommendations and the first car we found we bought! These guys dressed in like uniforms, addressed my wifes questions who did not want a car period, when they finished with superior services she looked at me and said I feel good about getting this car.

Stephen ROssiter

1 de jun. de 2014

Just went through the process of a lease pull ahead. I just turned in my 2013 Honda Civic Ex and signed up for a 2014 Honda CRV EX AWD. I was very unfamiliar with the process itself, but my salesman, Joe Holstine made the entire process a breeze. Joe was able to get all of my paperwork done ahead of time, so it made the buying process so simple, I was literally at the dealership for less than a half hour, then I was driving my new car home. Overall this dealership is top notch and I would recommend anyone who is looking for a great car at a great price to head to Betten Honda!!! Thanks for a great Experience Guys! Steve

George Maierhauser

20 de feb. de 2014

I was purchasing my 2011 Honda Civic coming a three year lease. I signed the loan papers on a Friday, the next day the car was totaled in an accident. Monday I called Adam and let him know what happened. We worked through that. I was very impressed how that went. I was expecting a big hassle but Adam was very understanding of the whole incident. On Tuesday Shane Watts called and in a very low key way asked if he could earn mt business. He had already did some work on the Honda with getting me a decent borrowing % by making a few phone calls. I told go ahead and he took some info and we came back the next day and he had some great ideas that fit the parameters I gave him. Adam got a great interest rate. A great experience overall.

Hondajohnny

13 de nov. de 2013

From our first contact, we were hooked. Everyone we met, worked very hard to get us the best deal we could get. My wife and I are very happy that we decided to take a look at a new Honda.

DR. Richard Brown

8 de nov. de 2013

I was in the area and needed to have the car serviced. I greeted and treated well. I did not purchase the car here but was treated very well.

jp

21 de oct. de 2013

Just Had The Outside Of My Honda Element Detailed And They Got A Lot Of The Scratches Out. Looks Like New. They Even Vacuumed The Interior. They Changed My Fluids And Filters. Next Time I Think I Would Like To See The Fluids Before They Change Them.

LOS

24 de sep. de 2013

I love the Saturday morning availability for an oil change. After it was all done I suddenly remembered I had a noise in the fan of the blower. I was assured that it would only be another 20 minutes for that to be checked out. I was out of there 20 minutes later as promised. The customer service never disappoints me!

Alyce De Graves

18 de sep. de 2013

I brought my CR-V in because my tire air pressure light had come on. Len Atwood was a pleasure to deal with. He was friendly, knowledgeable and at put me at ease immediately. I also was due for an oil change but had a limited amount of time. He assured me they could get it all done, so it saved me another trip and my time. They also managed to throw in a car wash. This was the 2nd time for service since I purchased my car from Ken Norwood in Dec. Both times were great experiences. The best experience I've ever had with a dealership. Keep up the great work!!

BJB

21 de ago. de 2013

Cannot thank Ken Norwood enough. He is extremely knowledgeable and patient. I found it very easy to do business with Ken and Betten Honda. He asked questions, determined my needs and made recommendations. Ken thoroughly explained operation of the Honda CR-V and various features when I took possession. The paperwork took 5-10 minutes to complete. Love the Honda! An excellent experience!

Jim

26 de jul. de 2013

Certainly the most pleasant experience I've ever had with a used car dealer. After searching for weeks and many trips to check out vehicles that didn't meet our standards, we found a beautiful 2009 Mariner for well under market value. It's apparent that Betten takes great care in selecting vehicles they purchase for resale. Tom was happy to inspect the car and called me back with every detail, even the minor imperfections, which made us confident that we found our car even before making the trip to test drive it. Thanks for all your help, Tom!

Mike V.

16 de jul. de 2013

Shopping for a new used car at an actual dealership was a first time experience for me, and John Braun and Adam Hopma made the entire process as easy as possible. Going through the financing paperwork was a lot to take in, but Adam made sure to explain everything as clearly and concisely as possible in order to prevent any confusion and I'm glad for it as there was a lot to take in and process. I ended up buying a 2009 Chrysler PT Cruiser and while I wasn't able to talk the price down to one I could be completely satisfied with, the final price was one I was able to work with and still be able to afford the car payments and the treatment I received by everyone involved more than made up for it.

Don Reis

26 de jun. de 2013

Have owned Honda's since the 1970's and have found this dealer to be one of the best. My service advisor, Julie Moore, is clearly the best I have worked with and handles my two hondas like they were her own.

Mary and John

14 de jun. de 2013

Greg Brown was so helpful when we bought our new Honda from him recently. This is the second car we have purchased from Greg and we would always buy from him. He is helpful, knowledgeable, and really listens to what we want. It was a great experience from start to finish!!! Our car had been in an accident and Greg was very helpful in working with our insurance company from everything to new policy to a loaner while we waited to get our car. He called us several times to see how the new car was working out for us, and to be sure all of our questions were answered. "pandora" and Bluetooth was a new experience for us and my lessons in how to use it were fun and informative! The atmosphere in the dealership is one of friendliness, and helpfulness. It was a great experience and we thank everyone who worked with us, especially Greg Brown! We will definitely recommend this dealership and Greg to all our friends.

Honda Debbie

13 de jun. de 2013

Len was very helpful and got me in and out fast, so I could get back to work on time. Thankyou!

Jamie Dodge

13 de jun. de 2013

Len Atwood in service is my guy and he always makes sure I feel welcome, addresses any issues with the utmost care and detail possible. He never makes me feel pressured to have something done and is attentive even when there are so many cars in there it makes me feel dizzy watching:) And he knows that I almost always will need a shuttle back to work, yesterday I didn't even mention it. Great job Len!

Karl

8 de jun. de 2013

I've been a customer of this Honda facility for about 12 years, and the service is outstanding. John O'Rourke and the service team will do whatever it takes to ensure customer satisfaction. There are many places to purchase vehicles, but it's the relationship with the service department that determines whether or not a customer will return. I will continue to have my vehicle serviced at Betten Honda because of the honesty and integrity I have experience, and I will purchase future vehicles from Betten Honda as well. The true test of customer service is how you handle customer requests, and I have witnessed for myself the level of commitment that you give customers. I will spread the word and I will return! Thank you, again, to John and Len in service. Your service department is top notch.

Richard Elwell

5 de jun. de 2013

great deal great car will buy again. thats all i have to say.

Juwana Jackson

28 de may. de 2013

You have the best service staff!!! I always feel welcome and that I am getting quality work. Your staff always takes the time to patiently explain the situation and allow for you to ask questions and/or get suggestions. It is a pleasure to have my car serviced here. I have been a consistent customer for 4 years, since I moved to Norton Shores, and all services have been performed correctly ... the first time! Thank you for making my life less stressful! :-)

Gary

26 de abr. de 2013

Was very satisfied with the salesman (Mike Saum) service. Went through every aspect of the vehicle that we have leased.

Dissatisfied new car shopper

7 de abr. de 2013

We have used Betten for service on our used Accord. Great service, fair pricing. Thought we would have the same experience buying a new car. Greg Brown quoted us a price $600 more than any other area dealers. Then when we attempted to negotiate the price, he insulted our integrity, on our voice mail non the less. SHOCKING! We would have purchased a car from Betten if the price was even close and Greg Brown was not condescending to us. Maybe we would give another sales person a try at Betten because their service has been good. But never from Mr. Brown. Oh, we spent our money at Rivertown Honda.

George Gordon

25 de mar. de 2013

Mike Saum and the folks at Betten Honda were exceptional. They gave us the best deal and the highest trade in right up front. The whole process of purchasing our new Honda Pilot was a fun experience. What a great car and what a great place from which to buy it. I know they will be with us for the duration of our ownership; right up to the time we buy a 2017 from them!

Vicki McMahan

23 de mar. de 2013

Everyone we spoke with at Betten Honda was very informative, and helpful. The customer service is above average.

Walter White

28 de feb. de 2013

I was very pleased with Chris's overall demeanor and willingness to help me find my dream car. Lifelong customer. A++

jake

26 de feb. de 2013

recently purchased vehicle from here. Sales Representative Joe Holstine helped out tremendously showing me multiple carfax reports and guiding me to the right car based on my needs and limitations.

Pete

25 de feb. de 2013

Chris Cornell attended to me on my last trip in and was more than hospitable. I didn't end up purchasing a vehicle, but his service was of high enough quality to inspire me to write this review. For his time and yours, I am much obliged and I would highly recommend your dealership and Chris to my friends in the market for a car.

Honda Owner

22 de feb. de 2013

Easy to deal with, kept in contact but did not "pester". Personable employees. Overall a good experience.

Bob

21 de feb. de 2013

Very good customer service. Sales representatives were friendly and didn't seem to push you when deciding and let you look around without them hovering.

Mkrombeen

21 de feb. de 2013

I have been in the market for a new car for a while now. I stopped into Betten Honda to look around and was very happy with the staff member who was helping me, Chris Cornell. The staff is knowledgeable, helpful, and not overly pushy.

Rob

21 de feb. de 2013

Chris Cornell was extremely helpful and professional. I usually dread the car shopping experience but Chris made it thoroughly enjoyable. Because of my experience with Betten Honda and Chris specifically, I will be referring my friends here as well!

JCHonda

21 de feb. de 2013

Chris made it easy for me to buy my new CRV. He did not pressure us and we got a great value for our trade and the payments we wanted. He was by far the best car salesman we have ever dealt with!!! Everyone at the dealership made the experience great including Joe the manager and Tom the business manager!!

Shabong

21 de feb. de 2013

I went to the dealership during my research phase to decide the best fit for me. I told Chris up front that I was many months away from buying. He still gave me excellent service and answered all of my questions, unlike other sales people who once they found out I was not buying right then they brushed me off. Chris made sure my experience was top tier. I will be buying my next car through him because he has access to Honda, Hyundai, GMC, Cadillac, Chevy, and Buick. Doesn't get much better then that!!

Megan

21 de feb. de 2013

Great customer service! I felt like Joe Holstine and the guys at Betten really cared about helping me find and purchase a newer car. I was very happy with the whole process! I referred my best friend and my boss, in turn my boss referred his family to Joe and the team!

Sarah Williams

21 de feb. de 2013

Joe Holstine has helped me out tremendously over the last year. My old vehicle needed some repairs and while it was getting fixed in a quick and timely manner, Joe offered to let me drive a rental car until the problems were fixed. It was very, very helpful. Also, I purchased my 2011 Hyundai Sonota from him and I could not be happier. He was knowledgeable on all aspects of the vehicle and helped me find the perfect car. I would highly recommend him to anyone looking to buy a vehicle.

Tawney

20 de feb. de 2013

I upgraded my CR-V to a 2012 last year with Joe Holstine. He was very personable and easy to work with. He got my husband and I a great deal and we couldn't be happier with our purchase. I would and have recommended Joe and this dealership to quite a few friends and family. The staff is super friendly and go out of their way to help ensure you have a good experience while shopping for a new or used car!

Bonnie Buckley

20 de feb. de 2013

We are from Grand Haven, Mi. and were out looking for another truck for my husband's business. We shopped several different places, even in Coopersville, where we found a truck we liked, but thought we would just check a few places in Muskegon. We stopped by Betten Honda, not really thinking we would buy something there as we liked the truck in Coopersville. We were welcomed by a young man by the name of Joe Holstine. What a nice young man! Started out just showing us some of the types of trucks we might be interested in. No pushing, no pressure. LOVED THAT!!! I was all set to have my husband buy this one truck and he just didn't want to spend that kind of money so we walked away. We left. About a week later we went back to look at the truck again. Met up with Joe again and he patiently took us through all the trucks again going back in and checking on prices and information about various trucks. We finally narrowed it down to two and ended up buying one. Joe was so helpful and patient with us and my husband said he came back to look at the trucks again because of how Joe treated us. With respect!! A couple of older people just not being able to make up their mind and Joe stuck with us so patiently. The Betten Honda dealership is so pleasant, clean and welcoming, we truly enjoyed coming in there. My husband is so happy with his truck it makes me SMILE! THANKS FOR EVERYTHING JOE. WE'LL BE BACK IN TO SEE YOU WHEN WE WANT TO BUY OUR NEXT CAR! :) :)

Gregory

16 de feb. de 2013

I purchased a 2013 Accord Sport. Joe Holstine was the salesman who "quarterbacked' the deal, and did a great job. I always felt comfortable and not pressured in the least during the entire buying process. His honesty and knowledge of the vehicle that I was interested in made me feel that I had picked the correct car for my needs. Not only was Joe a pleasure to deal with, but everyone else at the dealership was as well. Sales, management, parts, and service all friendly and knowledgable. Nice facility. I now have 7000 miles on my new honda and can say that my after sales experiences with the dealership have all been very positive. I would consider Betten Honda to be a best in class based on my personal experiences and recomendations from others. Thanks Joe and everyone else who put the customer first and make them feel special. I look forward to doing business with Betten Honda again and again. Thanks Joe.

Sue Anderson

15 de feb. de 2013

What a great experience purchasing my Hyundi Elantra. Joe Holsten went above and beyond to not only put me in a auto that fit my budget but is getting 25.5 mpg city driving. He was very knowledgable and patient as we test drove several autos. Adam Hopma and his team were extremely helpful through out the whole process. I will be going back when I need my next ride. May God bless you all

DSP111317

12 de feb. de 2013

Great facility and selection of new cars. Sales staff did not pressure me, only offered to help. Best member on staff was Chris Cornell. Seemed very smart and helpful for being a younger salesman. Would buy from him again.

HondaLove

12 de feb. de 2013

Chris was very helpful. He made the process very easy and fun. He was not pushy and answered all of our questions! I recommend anyone looking for a new or used vehicle to contact him!

Diane

7 de feb. de 2013

Very friendly, helpful, informative, believable. Gave me confidence that I will get good service when I need it. If I don't I will let you know. :)

dbogue

7 de feb. de 2013

The best Automotive Dealer Customer Service I've personally ever experienced!

CulliFan

5 de feb. de 2013

Thanks Mike Culleton for your invaluable advice. I saved a ton on my car -- no kidding -- because of you and I wholeheartedly recommend you to anyone who's going car shopping. Promotional Code: PC12312011

Lori

5 de feb. de 2013

I have never felt so cared for while purchasing a vehicle, as I did while working with Betten Honda. Everything was smooth from start to finish and Joe went out of his way to help me. I will never purchase another vehicle unless it's from Joe. Looking for an honest, upfront and caring person to purchase your next vehicle from, Joe Holstine is your guy!!! Thanks again!

KBjeep

4 de feb. de 2013

I liked my experience there so much that I referred my mom within a week of buying my new car through Joe. He was very helpful even 4 months since I have bought my car with any help that me or my mom have needed. I will for sure be back and be sending more of my family and friends to work with Joe again.

Happy Honda

24 de oct. de 2012

Our experience at Betten Honda was great. Our salesperson, Patrick Kleyn was very knowledgable about Honda and very helpful for us. He answered all our questions to our satisfaction. It was a pleasure doing business with you. Oh, and we love our new Honda.

Kristy21

22 de abr. de 2012

Great customer service at Honda. Thank you Scott Hamilton for everything you and your team did for us :)

Terri

27 de feb. de 2012

Mr. Scott Hamilton is always eager to assist me in any way... we will NEVER buy another car unless it is from him! He is definately an asset!

Honda Driver

31 de ene. de 2012

I was very happy with the way I was treated by Len, the service writer. After the diagnosis of my car's service problem, he informed me of the cost of the repairs, which was less than I anticipated, and then the work was done quickly and professionally! A 100% satisfactory experience!

bummer

2 de dic. de 2011

Scott Hamilton was a pro and very helpful and I would buy a car from him again and tell all of my friends and family. Thanks Scott for all you do.