Rena10

12 de nov. de 2016

Worked really well with me. Not pushy and very patient . Was kind, listened to everything that we wanted. Greatly appreciated on the way we where treated. Would highly recommend family and friends to go to your dealership

Sherry Airhart

11 de nov. de 2016

I was not pleased at all with this dealership and will not purchase a Kia again. Before they sold us a vehicle they were extremely nice but once they did and we were not happy with it they gave us the run around and insulted our intelligence with their sales managers #'s games. The Kia Sorento drove badly, the steering was horrible. Right after purchasing we went to them to try to correct the situation but they were not helpful at all. They never made it right and didn't care.

JoleenC

11 de nov. de 2016

Service was awesome and efficient! Everyone does a great job at Bill Bryan Kia, Zach was wonderful to work with, made the process simple as possible

ggreen299

3 de nov. de 2016

It was time to retire my Ford Ranger. Great little truck but at around 220,000 miles it was giving me some trouble. Looked at a few things online and went into Bill Bryan cold, not really knowing what to expect. Been driving the ford for so long I didn't know how to go about buying a car.First encounter was with Tim Lile. We told him what we were looking for and our budget. Told him the budget was most important and he joked "so stay within budget even if it has polka dots, got it!"He made the experinece less stressful than I expected. Showed us cars on the lot, within budget right off the bat. Nothing we really liked. Went inside, looked at additional inventory and he found a 2009 Dodge. He brought it to the front and my wife Sue and I loved it. Took it for a ride, talked to Tim about it and well, we bought it.All in all, we were there just a couple hours and we drove it off the lot. Tim was super knowable and easy to deal with. We will definitely shop Bill Bryan and work with Tim again. Thanks Tim!Gary & Sue Green

ggreen299

3 de nov. de 2016

It was time to retire my Ford Ranger. Great little truck but at around 220,000 miles it was giving me some trouble. Looked at a few things online and went into Bill Bryan cold, not really knowing what to expect. Been driving the ford for so long I didn't know how to go about buying a car.First encounter was with Tim Lile. We told what we were looking for and our budget. Told him the budget was most important and he joked "so stay within budget even if it has polka dots, got it!"He made the experinece less stressful than I expected. Showed us cars on the lot, within budget right off the bat. Nothing we really liked. Went inside, looked at additional inventory and he found a 2009 Dodge. He brought it to the front and my wife Sue and I loved it. Took it for a ride, talked to Tim about it and well, we bought it.All in all, we were there just a couple hours and we drove it off the lot. Tim was super knowable and easy to deal with. We will definitely shop Bill Bryan and work with Tim again. Thanks Tim!

nana70

1 de nov. de 2016

I had a great experience when I went in looking for a car.The salesman & the manager of the dealership. I would go back & I will.

Desiree Llaneza

28 de oct. de 2016

I am the previous owner if a 2014 KIA Soul until I was rear ended by a Cement Mixer. My Soul was totaled and I sustained serious injury. The staff of Bill Bryan went out of their way to help me select a 2016 KIA Soul. I was so impressed with the way that my 2014 Soul withstood the impact and saved my lufe, that I would have nothing but another KUA Soul. I am so grateful to be alive for not only the durability and reliability of the Soul, but th3 Bill Brian staff for helping me through a difficult experience.Desiree Llaneza

DONALD WEBB

27 de oct. de 2016

Enjoyed the Sale process thanks to the excellent service received from Sales Representative Dorothy. Had previously bought a Kia from this Dealer and have always been treated fairly.

Bill Kline

21 de oct. de 2016

Every aspect from the 1st introduction when walking through the door to walking out with the keys to my new car was easy,no pressure and personal. Great product and sales personnel.

Marie19

18 de oct. de 2016

Take you for a ride in car Don't let you look it over Tell you they were giving one price when you get the contrat its different All they say is sign this ,sign that and don't give you a chance to read it Tim is a good salesmanbut the man that talked to me first did not tell the truth I wish I had my car that I traded in but as they say live and learn my mistake but never again.

Kline2944

15 de oct. de 2016

From the call to set up an appointment to my driving home with a new car I couldn'thave asked for a easier time. Tim the Sales Consultant was professional, personal andhelpful with all questions. Eddie Pereira made the financial aspects quick and easy.There was no rush, no sales push, just the two of us going over the ins and outs of a trade in and purchase. Bill Bryan Kia is a well oiled machine that makes the process as simple as it can be.I would and will certainly recommend Both Tim Lile and Bill Bryan Kia to anyonethat wants a great product and the professional personnel to back it up.

grifg

8 de oct. de 2016

Replaced Trans Range Sensor for 306.29. This part was covered under my service contract with the dealer. Service Advisor fail to call my service contract. Had to foot the bill. Not happy. I am happy to say the service dept resolved my concerns right away. I am very pleased with there service.

Laura Hoffman

26 de sep. de 2016

You will never find a Dealership with better Customer Service, no pressure sales. They honestly want what is best for the customer. Smoothest car purchasing experience I have ever had. Thanks to my Father in Law who is a repeat customer at Bill Bryan Kia for insisting this is where we start in our car buying venture. This is where we started and ended, didn't have to go anywhere else. Will absolutely recommend and be back for our next purchase.

Laura Hoffman

26 de sep. de 2016

You will never find a Dealership with better Customer Service, no pressure sales. They honestly want what is best for the customer. Smoothest car purchasing experience I have ever had. Thanks to my Father in Law who is a repeat customer at Bill Bryan Kia for insisting this is where we start in our car buying venture. This is where we started and ended, didn't have to go anywhere else. Will absolutely recommend and be back for our next purchase.

Josh326

23 de sep. de 2016

My Wife and I bought a 2014 Ford Explorer at this dealership yesterday. Instantly, when we walked in we were greeted by Chad McDonald. He offered something to drink or if we would be interested in a snack. I found the SUV we ended up buying online - I told Chad about this and he pulled the SUV around in minutes. We then went on a test drive. My Wife and I loved the car so we decided to start the paperwork. We did spend a few hours at the dealership, but Chad sat their with us the entire time and made our stay comfortable. I cannot say enough good things about this dealership. If you looking for a quality great priced vehicle go talk to my man Chad McDonald today!

gcard50

22 de sep. de 2016

This was the best auto buying experience I have had in years! From start to finish, the sales staff made every step easy. There was no high pressure, every effort was made to make me feel comfortable about my purchase. Sales personnel were knowledgeable about the car I was buying and answered all questions. Negotiations were fair and matched the research pricing I had done online.Excellent experience...I have found a new dealership I can be loyal to for the long term!

MJfromChicago

20 de sep. de 2016

Everyone at Bill Bryan Kia is wonderful! We had a great experience and we love our Kia Soul!!! Thank you to Zach Bell!

MJfromChicago

20 de sep. de 2016

Everyone at Bill Bryan Kia is wonderful! We had a great experience and we love our Kia Soul!!! Thank you to Zach Bell, Randy Bowser, and Gerald Izzo!

Bob n Kat

19 de sep. de 2016

Tim Lile helped us locate a vehicle that would meet our needs and our payment requirements. After the two vehicles we were interested in were sold before we could make an offer on them, he worked with us to find a vehicle and then get the financing done. He was always patient, not high pressure, and we would recommend him to anyone looking to buy a vehicle.

walt

19 de sep. de 2016

My experience with Dustin Rooney, Sales Consultant, was pleasant and informative. After some negotiations, we came to an amicable price. I thought it was a win-win situation and told him so. This was my second purchase of a vehicle from your dealership.

Kathleen Taylor

19 de sep. de 2016

Tim Lile was so helpful as we worked together several hours to locate a vehicle and payment schedule which would work for us. Two vehicles we had been interested in were sold before we could even make an offer...Tim helped us locate a vehicle and then get it bought. Thanks Tim!

Michael Baumgartner

18 de sep. de 2016

We actually went in there looking for a lease on an Optima. Richard, our sales associate, was very helpful from the very beginning. As it turned out, we ended up going with a purchase of a Forte. We are in love with the car. It is exactly what my wife, and I (which surprised me) were looking for. So much so that early next year (2017), when we go to trade in our other car, we are going to go back and see Charles and get myself a Forte, or an Optima, depending on the deal. Thanks so much Richard and the rest of your team. You guys are the best.

Hal Mette

10 de sep. de 2016

I am not a fan of the car buying experience in general but these folks are professionals. They are tough but fair in the negotiation process. Also our salesman was the most knowledgeable of his product that I had ever met

Doug Abele

9 de sep. de 2016

This is my second vehicle through Bill Bryan - Staff is always a pleasure to work with, from sales to finance all top notch. I have worked as a car salesman myself and from experience I see great training and great people. Service at Bill Bryan is also top notch and I will have them service my new one.

Marlene123

8 de sep. de 2016

We had one of the most pleasant experiences for purchasing a vehicle in all of our years. We are 8l and 82 and have purchased lots of cars. Ron Stepp went above and beyond his call of duty-he is the BEST sales person we have ever had-Followed through with everything.Actually, we can say we enjoyed every minute of it.We are looking forward to coming to the dinner on 9/29, touring the facility, etc.Again, RON was OUTSTANDING as well as the Finance Counselor.Bill and Marlene Dawson

Kennysnelson

7 de sep. de 2016

Jason did what he said he would do. I didnt think that i would drive out with a brand new 2017. He made it happen for me . Thanks alot Jason

JOHN MANION

6 de sep. de 2016

MY SALESMAN, JASON HELPED ME THRU THE BUYING PROCESS ON A SORENTO, AS DID YOUR FINANCIAL GUY, RANDY MAKING IT A SMOOTH (IF A BIT LONG) PROCESS. JASON ALSO HELPED ME WITH THE FEATURES, SET UP MY PHONE, INSTALL ROOF RACKS & MOVING MY STUFF FROM MY 2014 SORENTO. THIS IS MY THIRD KIA & I'M WELL PLEASED. JOHN

C & M Web

28 de ago. de 2016

Our salesman, Chad MacDonald could not have been more helpful in our car buying quest. Was personable, knowledgeable, and spent whatever time we needed with us to help up buy this KIA Soul. We are thrilled with him and love the car.

Chrisd1978

27 de ago. de 2016

I recommend this dealership to all my friends and family. The sales team and service professionals are amazing and truly know how to earn your trust and they always deliver on their promises. I've purchased 2 vehicles from Bill Bryan Kia and I'm 100% a customer for life.

customer, Jack12

26 de ago. de 2016

This is our third purchase with Bill Bryant Kia in Leesburg. We live 50 miles away from them and actually have a local Kia dealership just up the road from us. However, our first experience with Bill Bryant Kia has brought us back time and time again. We even take our car there for each maintenance service. Each time they were concerned about our needs and making sure the car we were purchasing was the one we wanted. We test drove each car, was told the difference of the features in each car and answered all of our questions. There was never any pressure to purchase a car or get a particular model. They always wanted to make sure we were happy. We brought one of our neighbors, who had lost her husband, and was in a lease with her car that was more than she could afford. They worked with her to help her and get her a car she could afford. They were wonderful. The dealership itself is very clean and modern and always has food and drinks there for their customers. We would highly recommend them to anyone.

softball

25 de ago. de 2016

tim was like a friend who wanted to help us.kind and thoughtful....would recomend him to all my fellow villagersmade are time there very productive.thank you

Luke Petrucka

23 de ago. de 2016

Just got my second car from here and I love it. The last Car served me so well and the service was so great I had to go back. Also the The people there are the friendliest . Defiantly good people lookin out for your happiness and Assurance that you just purchased Was right for you. I would recommend Them and They're sales Respresentive Dustin Rooney to help u out on your next new vehicle .

Sean

23 de ago. de 2016

Dustin Rooney met me a the door and within 5 min he had a vehicle pulled up and showing us the features. Bottom line Dustin had me in a car and out the door in a few hours..Great experience... I recommend if you want a vehicle go down a see Dustin in Leesburg..

Lukepetrucka759

23 de ago. de 2016

This Good Sir Made both my experiences at KiaVery fun and easy with picking out the right car for my current budget and needs. Hes got jokes and Is very fast and Effecient with everything. I would highly recomend This Location anyday to anyone.

Mr Mac

19 de ago. de 2016

I'm 65 years old, bought lots of cars, Tim Lile is the best salesman I've ever encountered. I'll use Tim again when I need another car.

Michael McNamara

19 de ago. de 2016

I'm 65 years old, bought lots of cars, Tim Lile is the best salesman I've ever encountered. I'll use Tim again when I need another car.

Linda Lou

15 de ago. de 2016

Tim Lile is the best. Worked to get us the best deal. Eddie had everything ready and the end process was quick and painless. Love the dealership as this is my fourth purchase.

bonnie65

15 de ago. de 2016

This is the second vehicle that I purchased at Bill Bryan and both times the experience was relaxed and seamless. I would highly recommend Bill Bryan.

Tim Klema

14 de ago. de 2016

I've always been treated with respect by Tim Lile. I've always been treated well by all the people there. The service department has always done a great job.

Beverly C

8 de ago. de 2016

Bought my 2016 Kia Soul in one day... hadn't planned on it but I think I got a fairly good deal. I was going to buy a used Soul, but ended up buying a new one... I love the way it drives.. cant wait for my 90 year old mom to come home from rehab and ride in it.. lots of room for her "stuff" in the front and her little wheel chair in the back.. Dorothy and Gerald were great!

Dick & Roe

7 de ago. de 2016

We were treated in a very friendly, professional and accommodating manner with the main focus of all Bill Bryan Kia personnel involved being to go to any lengths to ensure our entire satisfaction with all phases of a new car buying experience. Chad, Paulie and MJ are the best!

Maureen goodman

7 de ago. de 2016

we stopped in on Sunday to get an idea what size and model Kia to lease and walked out leasing a Sedona EX. So I guess the salesman[Tom Burchill] did his job! It's only been a week but we are totally satisfied.

Lyn

4 de ago. de 2016

We were extremely pleased with our buying experience at Bill Bryan. Richard Winn was an excellent salesman - he explained the differences in the trim packages offered in the 2017 Sorento models and pointed us directly to the particular SUV that fit our needs and requests. We took the car for a test ride and were very pleased with its handling. We selected one of two cars on the lot and are now proud owners of a Kia Sorento EX.....So glad we did business with Bill Bryan Kia.

Ang D

2 de ago. de 2016

We came back for our second Kia this past weekend. Had the Soul for three years and loved it but needed something bigger for a new grand baby. Super happy with the deal and the service. Highly Recommend- ask for Tim in Sales and Eddie for Finance. Great team!!!

JBT

2 de ago. de 2016

Dustin provided great customer service. He was knowledgeable about the features on the Soul. We test drove the Soul and found it had a smooth ride and good visibility.

AngD

2 de ago. de 2016

We came back for our second Kia this past weekend. Had the Soul for three years and loved it but needed something bigger for a new grand baby. Super happy with the deal and the service. Highly Recommend- ask for Tim in Sales and Eddie for Finance. Great team!!!

bevans1957

1 de ago. de 2016

I have bought 4 cars from Bill Bryan Kia. Excellent sales staff and service. Kia's are fantastic cars and Bill Bryan Kia is the place to by them.

Daniel Gagnon

1 de ago. de 2016

Outstanding customer service with attention to details,made my experience pleasant in every way.i left today with a different outlook about Kia product's than I went in with.well done to all personnel.

Traveler M

25 de jul. de 2016

We found the car we wanted at Bill Bryant Kia on Cars.com. We worked with Tim Lile. this was the easiest car purchase we have made. The price was agreeable and the deal was made. Tim understood what we wanted and what we were willing to pay and made the deal easy. I would highly recommend Tim as the man to see if you need a car.

Carol Ammons

22 de jul. de 2016

Had a 2013 Kia Soul , leased , knew I wanted another Kia, performance had been great. Tim Lile, my salesman, was helpful with all my questions. I actually enjoyed my morning at Bill Bryan's dealership, everyone was very friendly.

LKMil

21 de jul. de 2016

We were very pleased with our experience in the purchase of our new vehicle. Our salesman was very knowledgeable about the product. We would recommend the dealership and salesman to friends and family.

Landons Mamaw

19 de jul. de 2016

Dustin was very good at putting our puzzle together. He kept to the " deal". He didn't try to influence us to make choices we didn't want to make. I Think we will be happy with the choice we made

Marsha Partlow

13 de jul. de 2016

When I arrived at the Leesburg Kia dealership last week, my purpose was to receive 5 gold coins. Salesman Tom Burkhill asked if I was interested in a car and when I said I wasn't, he simply said OK and I went over to the service department to have my old Ford inspected. The inspection clearly showed the old car was ready for the auction block. I went back to Tom. A few hours later I drove away with a new Kia Soul--white with a red top. What impressed me about Tom is that he really knows the Kia vehicles--inside and out and he very willingly shared his knowledge. Mario in the maintenance department was also very helpful. I got the 5 coins but the Kia Soul is the real gold!

Troy Eickstaedt

12 de jul. de 2016

We worked with Dustin on our purchase. He was professional, courteous and very knowledgeable. I live in Tallahassee and have already referred friend to Bill Bryan and Dustin.

micheles

11 de jul. de 2016

My Salesman, Tim, was outstanding. He was understanding, did NOT try to "UPSELL" me, and truly was helpful.He even drove to US to pick up our old key! He went "above and beyond" the call of dutyWe will go back to see HIM for our next care...

Victorian2u2

8 de jul. de 2016

Tim Lile was a wonderful salesman who listened to my every want and took the time to get me exactly as I needed. He was caring, kind, and most importantly honest. After three days of searching and over ten dealerships - I bought the vehicle that will bring me joy for years to come. Thank you so much from me and my family.

Elaine Pymer

2 de jul. de 2016

We left the house with the intent to visit at least 3 dealerships with Kia being our first stop. We met Tim Lile, who guided us through the car buying experience. We test drove 2 vehicles and told him what color and package we wanted. He was able to give us what we wanted at a price we could afford. There was no pressure which was quite a change from previous experiences. I would definitely recommend this dealership and especially this sales person to any of my family or friends. Just a very positive experience!

cassara3

29 de jun. de 2016

Took our car today to have some service work done, while we were waiting we looked around the showroom and had the pleasure of meeting Tim Lile. We spent many hours with him today, drove 2 used Sorrento's, and 1 new. Finally decided to go with one of the used Sorrento's (2015). Tim listened to what we were saying about our payments etc. and got us a deal we were very happy with. He did a great job with NO pressuring.....From the time we entered the dealership in the service department until we left with another vehicle, I felt like we were treated like royalty. This dealership and staff go above and beyond the call of duty. Thank you Bill Bryan KIA, it was truly a pleasure doing business with you!!!!!!!

cassara3

29 de jun. de 2016

Took our car today to have some service work done, while we were waiting we looked around the showroom and had the pleasure of meeting Tim Lile. We spent many hours with him today, drove 2 used Sorrento's, and 1 new. Finally decided to go with one of the used Sorrento's (2015). Tim listened to what we were saying about our payments etc. and got us a deal we were very happy with. He did a great job with NO pressuring.....From the time we entered the dealership in the service department until we left with another vehicle, I felt like we were treated like royalty. This dealership and staff go above and beyond the call of duty. Thank you Bill Bryan KIA, it was truly a pleasure doing business with you!!!!!!!

Diana

27 de jun. de 2016

bill bryan kia and salesman named Tim made my car purchase easy thanks again guy's for making it great i will recommend your buisness to my friends

Cargirl

26 de jun. de 2016

Tim Lile and Chad McDonald both helped in the purchase of our Kia Sorento. We had an amazing, no pressure sale. They did everything they could to get us in the car we wanted for the price we could afford. I would recommend Bill Bryan Kia and both Tim and Chad to anyone looking for a new vehicle!

Esass204atComcast.net

22 de jun. de 2016

From start to finish, a pleasurable experience. Made buying a new car easy. We were so pleasantly surprised. Very professional sales staff.. Felt that we, were treated very fairly as well as offered the best deal.

55112

21 de jun. de 2016

I drove an hour out of my way to go to this dealership because it was closer to my mothers house, but it was worth it in the end. Made my first car buying experience painless and helped me out well beyond any necessary means to ensure I got what I wanted.

David B Stucker

20 de jun. de 2016

Tim Lile as a pleasure to work with in selecting our Sedona.Tim's personality, professionalism and product knowledge made it an easy decision.Once we decided on color and features they located the car and had it to the dealership the following day.Tim actually delivered to our house, got us all set up on the garage door openers and conducted a very through demonstration of all the features and controls.As well he offered a follow up demonstration anytime, just call him.The dealership is very clean, has a wonderful food and drink service area if you are waiting either for service.I can in good conscience highly recommend Tim and this dealership

Nico781

20 de jun. de 2016

Please know, that I don't write reviews but I must say, after 2 years, I have to write this one.... I have always been extremely cautious about buying a car because of what is said and what is real. There is an individual who works for Bill Bryan Kia that I remember the most; Zach Bell. He put me at ease. Zach is extremely professional, courteous and understands the "car buying experience." He answered my questions, honestly and with regards to me, 'as a customer, and not just another sale.' Long story short, I opted for a 2009 Honda CRV which seemed to be sitting lonesome in the lot. After I looked at it, I thought, "this car is cute." We took it for a test drive and 3/4's through the test drive, I knew this vehicle was mine, and I told Zach who was in the passenger seat: "this is mine. I want it." Zach didn't just leave me at the hands of the finance manager, he was there the entire time. He received my questions while the finance officer "did his thing," and truly made me feel "at ease." And, I mean, at ease. Well, it's been two years now, and I think of Bill Bryan Kia and Zach. They treated me with the utmost respect and dignity. I moved from Florida to Wisconsin, and I drive my car 45 minutes to Milwaukee every day and drive it home another 45 minutes and I still "love my little 2009 Honda CRV." Can anyone duplicate the experience I've had with Bill Bryan Kia? I highly doubt it; As I've mentioned, normally I don't write reviews but the I am [still] impressed with Zach Bell, and the staff of Bill Bryan Kia. Bill Bryan Kia staff cannot be duplicated; they are original; they are truly caring people who sincerely take the time to understand the customer's needs. Ask for Zach Bell and let him take you through the different types of vehicles offered from the expansive showroom and accompanying lot which are reasonably priced; because, you will engage in a different kind of car buying experience next to none. Thank you for allowing me to write this.

DaveS

20 de jun. de 2016

Tim Lile as a pleasure to work with in selecting our Sedona. Tim's personality, professionalism and product knowledge made it an easy decision. Once we decided on color and features they located the car and had it to the dealership the following day. Tim actually delivered to our house, got us all set up on the garage door openers and conducted a very through demonstration of all the features and controls. As well he offered a follow up demonstration anytime, just call him. The dealership is very clean, has a wonderful food and drink service area if you are waiting either for service. I can in good conscience highly recommend Tim and this dealership

DWY

17 de jun. de 2016

Traveled to Leesburg this morning to see what Bill Bryan Kia had to offer. Several hours later I drove home with a new car for my wife. Tim Lile did an excellent job helping me understand the process and with his vast experience and knowledge, he made the endeavor easy. This is our 4th Kia and the first from this dealership and with what I saw today, it won't be our last. Good job!

DWY

16 de jun. de 2016

Traveled to Leesburg this morning to see what Bill Bryan Kia had to offer. Tim Lile did a really good job helping me work through the process and with is vast knowledge and experience, he made the endeavor easy. After several hours I drove home with a new Kia Optima Turbo for my wife. Though this is our first purchase from this dealership, I don't think it will be our last. Good Job!

RDD

15 de jun. de 2016

I shopped by the internet for a auto and found the type of KIA I was looking for. When I showed up at the dealership I was meet by Dustin Rooney who is very knowledgeable about the vehicles and excellent sales person. I would recommend Dustin and Bill Bryan KIA to anyone wanting to buy an automobile AND ask for Dustin. Roger D

elaine

15 de jun. de 2016

everyone at dealership was very supportive . they answered any questions we had, I would recommend them to anyone looking to buy a car salesforce were all very friendly and knowledgable.

cep_0104

11 de jun. de 2016

We had a fantastic experience at Bill Bryan. We bought the weekend of Memoroal Day, but had stumbled into the dealership one night before closing to look at a Sedona. We were met by Dorothy, who was very knowledgeable and sold us on the Sedona. We returned a few days later to finalize our deal. We had such an easy experience with Dorothy. We'd definitely buy from her again, it felt like we were dealing with a friend or a neighbors vs a sales person. I will say that she made all of the difference in our experience. Thanks again Bill Bryan Kia and Dorothy Anglin.

MoodyB

10 de jun. de 2016

We were referred to your dealership by friends and told to ask for Dustin! HE WAS HELPFUL FROM THE GET GO! There were a few things that I really wanted ... rear camera, CD [not available any more but got a lesson on how to make the USB work for me ... thanks Dustin] thought about the GPS after we left ... but not that important .... definitely didn't want a moon roof or moody speakers or leather seats. Color was a tough issue ... knew I didn't want black, white or any dark color ... was so hard to choose between the blue, red and gray [titanium] though ... finally settled on the gray! It is beautiful!!!! Got upset when it got rained on on the second day that I had it though ... lol.Everyone was so friendly at Bill Bryan Kia .... everyone said hello as soon as I walked through the door ... and Dustin was so polite and helpfull ... if you want a new KIA ... see Dustin ... hell of a nice guy!

MoodyB

10 de jun. de 2016

I knew I wanted a new Soul, so the rest was easy except for choosing a color ... to many to choose from! I love my new Soul and will send all my friends to Bill Bryan! Just ask for Dustin!!!

Jazz

8 de jun. de 2016

Dustin Rooney is an excellent salesperson. That is why we sent him someone else today and they bought a new car from him. We enjoyed working with him last year and again last week. A definite asset to your company.

D & N

7 de jun. de 2016

We would have given a 5 star because of Timothy Lile, but your Finance person (MJ or Menny) was very pushy and would not take no for an answer. We signed the same forms 3 different times as he had put different charges on them. We can not say enough great things about our salesman (Tim Lile)-he is such a gentleman, not pushy and is very conscientious.

D & N

7 de jun. de 2016

We would have given a 5 star because of Timothy Lile, but your Finance person (MJ or Menny) was very pushy and would not take no for an answer. We signed the same forms 3 different times as he had put different charges on them. We can not say enough great things about our salesman (Tim Lile)-he is such a gentleman, not pushy and is very conscientious.

ClareMcC514

4 de jun. de 2016

I was blown away by their service yesterday! Chad greeted us at the door with a smile and was wonderful with listening to what I wanted I a car. I ended up buying the first car he showed me and had me test drive! I never thought that I would be driving my new car home that day as it was later. Paulie was also a great help with negotiating, and I ended up getting a great, fair price! I was very happy with these guys! They made my day and then some!

Denny1234

2 de jun. de 2016

Great experience, superb help, made us feel like friends besides being customers. Treated respectfully, helpful, and wanted to make us happy with our purchase! THANKS!

KiaAng

2 de jun. de 2016

I came back today after having two horrible experiences. I honestly had not intended on returning after the 2nd instance- so glad I did. Thank you for contacting me Trish. Alyssa was great as was the top notch service. We are planning to replace our Soul at the end of this year. We will now return to this location to purchase and for all service needs. Thank you for listening and correcting the issues. You have this customer back!Angela Dial

none

31 de may. de 2016

Tim Lile is trustworthy, committed excellence and demonstrated he cared about me and his fellow team mates! He is service based, not commission based! I would share, your survey is too long and hard to fill out for senior citizen...I have had to submit numerous times.

tbovejr

24 de may. de 2016

While getting my 2011 VW Jetta Sportwagen serviced I walked across the street to check out the new kia's .I was looking for a new car and with all the problems VW is having I was really impressed with the new Sorento. Didn't know much about Kia only about the great warranty.Next day went back for a test drive this is the car for me !! I shopped around and got my best price and the rest is history.Thanks to a great salesman Tim Lile we did the deal, because I'm a real hard sale you have to work for my money.

volks,doris123

22 de may. de 2016

Im very pleased with my vehicle, the extras that I got such as 3'yrs of oil changes and tire rotations free and up 100,000 miles on engine ect. Tim Lile and the other staff were very friendly and professional and went the extra mile to make a good deal!!

kathy & rexat groveland fl

21 de may. de 2016

Kathy and myself were pretty impressed with Dustin Rooney our KIA sales person. Dustin not only answered all our questions, but gave a complete overview of Bill Bryan Dealership. We both left with detail knowledge understanding and our new KIA. Thank You Dustin!

RonNMerri

21 de may. de 2016

Dustin Rooney is super awesome. He is fun, friendly and very knowledgable. I would buy from him again. And I like the snack area inside the dealership. They have hotdogs, cookies, popcorn and Coke.

Hartle, Tammy 1957

21 de may. de 2016

The gentleman that helped us out was not a bit pushy he explained everything to us from the beginning to the end .When we decide to trade again we just hope Dustin Rooney still works there or someone as nice :)

Michele Mceachern

20 de may. de 2016

Tim and Robert did a great job 28th us. I am blessed to have such a great car and had Tim on our side. He is a great associate.

Dave807

18 de may. de 2016

Of the five Kia's we have owned, went to different to purchase number four. Quickly realized my mistake and brought car back to Bill Bryan for service.

trosara40

11 de may. de 2016

This is the third Kia that we have purchased from Bill Bryan Kia and Zach was the salesman for all three. Zack is very helpful and knowledgeable in the Kia products. He made sure we got the best car for us!

Kiasoulhappy

10 de may. de 2016

Zack, was great! This was our first new car, and Zack was so helpful. We really appreciated the fact that he helped us with our journey without any pressure. If you are looking for an easy going sales person Zack is your man!! The whole experience was very nice, everyone was so helpful and pleasant.Thanks to all of you!!!

Lawrence & Judy Ray6

10 de may. de 2016

We were happy working with Tim. He tried to work around our budget and fought for us. He had time for us and went beyond what we would of expected. Personable, tried to meet our needs, and worked for us. We would gladly recommend him to our friends. The dealership facilities are fresh and nice. An all around pleasant experience.

hweezy

8 de may. de 2016

i was impressed by the saleman who made sure we were comfortable during the long process of buying a car. He kept us company and made sure we knew where there were refreshments and rest rooms were.

tom1322

6 de may. de 2016

I received excellent treatment and knowledge about salesmanship working with TIM LILE at Bill Bryant dealership in LEEBURG, FL. My and I are very satisfied with the deal on our SOUL.

Dave

5 de may. de 2016

After hearing the bad news thati needed a new engine, we went to the other side and was put in the capable hands of Tim Lile. By the end of the day we had a new kia sorento. Tim was very helpful and patient. He explained everything about the new car and programmed the new technology for us.He made the process of buying a new car as painless as possible. Ask for Tim, you wont be diappointed.The finance guy was very plesant also. He was from Morrocco, unfortunately i cant remember his name.

Sunnyj2day

4 de may. de 2016

After searching the internet for the first used car I have bought in years, I spoke to Dale on the phone. He was pleasant and straightforward. We discussed a price and the quality of the vehicle in question, Feeling better about this dealership than others we had researched, my husband and I decided to drive from Lake City to Leesburg to test drive it. A newer salesman, Chad took us on our test drive He was very friendly, offering us food and drink and attentive throughout the sales process. Buying a pre-owned vehicle can be nerve wracking but this process was an easy ride. Well, our new "ride" was a smooth one back to Lake City and I hope it will be for many more to come! :)

Franfrank1

3 de may. de 2016

Tim was hard working and tried his darndest to get us the car we wanted and he did!! Very calm, polite and charming. Would definitely ask for him again in the future.

Bentley1

29 de abr. de 2016

Dorothy Anglin gave us fantastic customer service. My husband & I drove from Fort Lauderdale, Fl to test drive the Kia Sorrento. Spoke with Dorothy earlier in the day, she had the vehicle ready for us when we got there. Very Knowledgeable, answered all our questions. Best price. They had the color we wanted. Smooth transaction. Would recommend this salesperson & dealer.

jrware5

27 de abr. de 2016

Timothy was super helpful and did everything possible to ensure we were able to get everything we asked. Timothy was very Curteous and Respectful. We felt very comfortable and enjoyed his welcoming personality.

KEN360

27 de abr. de 2016

This time I was in your dealership buying a car was a pleasure compared to the last time I tried (14), I ended up purchasing the car elsewhere . Last time I was there 4 hours and no price. My time has value also. This time I received a price and it was done via, internet & phone at my convenience. Thanks for the change. Most people I know, hates the the "hassle" & "the game". It's not a pleasant experience. When it should be.

Maechen Oaks

25 de abr. de 2016

Danny is so great! I highly recommend him if you are looking for a new car. I went in told him what I wanted and I left with the exact car and a better price than expected. After 3 dealerships and not a lot of good results, Danny restored my faith! For my next car Bill Bryan Kia will be my first stop!

John Holston

24 de abr. de 2016

I live 2 1/2 hours away from Bill Bryan Kia. They had 3 of 7 2017 Sportage Sx. I called and spoke with Anastasia and Dale. I gave them my information. They worked a deal for me. I was a bit leary but I drove to Leesburg. When I got there I was greeted by Chad who took me to Dale. They in turn intoduced me to Serhan, salesman. He and Chad helped me choose and test drive my car. The deal did not change. They were both professional and very helpful. Serhan was very knowledgeable about the new Sportage Sx. Eddie walked me through the financial paperworked and made it painless. The car was prepped and Serhan and Chad walked me through the cars features. I drove it home. The EASIEST car buying experience I have ever had. If you need a car, try them first. It was worth the drive. I highly recommend this car dealer and the staff.

JHolston

24 de abr. de 2016

I researched vehicles on line and narrowed search to Kia Sportage Sx. Top safety pick. I looked on Kia website and only found 7 in a 200 mile radius to my home. I called Bill Bryan Kia who had 3 vehicles that had what I wanted on them. I spoke with Dale and Anastasia. I told them my information. They worked a deal for me over phone based on my answers, fico score ect. I live 2 1/2 hours away. I drove there to be met by Chad, Sherlan and Dale. They let me test drive both cars I liked. After I decided oncar,the buying process was the easiest and quickest I have ever experienced. Eddie walked through paperwork and explained my options. Long story short,I got what I wanted in my budget with no hassle or pressure. Very professional and friendly. If a kia is what you want, give them first try. It is worth the drive. Very plessed, love the car and would return. Highly recommended.

DarianKraeuter

23 de abr. de 2016

The compromising was great. Tim Lile did everything he could to help me come to a price I was able to afford. I couldn't be happier with my new car!

Ginny

20 de abr. de 2016

I will refer friends to Dustin Rooney. He was very pleasant. He explained things clearly and never pressured me to make a decision. I felt like he really enjoyed his job and was helping me find the best car for me. He pointed out all the features and answered all our questions. My new KIA Soul is terrific!

Ginny Fortney

19 de abr. de 2016

I was only checking out the KIA Soul. Dustin Rooney explained all the advantages and features of the cars that I took on a test drive. He really explained things thoroughly and really made the whole transaction fun. Needless to say ... I am now proudly driving my new KIA. I'll refer friends to Dustin.

Al Lloyd

19 de abr. de 2016

Just picked up new Soul+ Tim made the buying process easy. I have bought many new cars over the years all over the country and Tim was the most knowledgeable about the product that I have seen which is very important to me.

tyler123

15 de abr. de 2016

1st time buying a car and Zach made it such a breeze! There was no pressure and he's not at all pushy. He is very laid back and kept me entertained during the boring paperwork part :) I had a great experience and would recommend anyone looking for a new vehicle to stop by and ask for Zach!

New Florida Residents

13 de abr. de 2016

We had bought our child a Jeep at Bill Bryan in Leesburg last fall, so since our Kia Cadenza lease that we had gotten in our home state was coming due, we knew we wanted to go to another Bill Bryan dealership. Zach greeted us at the door, and when we told him we wanted to go with a Optima to make our lease payments lower, he steered us through the whole process very smoothly with no pressure. We walked out that afternoon with exactly the car we wanted! Zach is very sincere, and we appreciated all the small things he did, like filling up the car with gas on our way out. The financing signing was very fast as well with Eddie Pereira handling the paperwork. Thanks to all at the dealership, great that we could have snacks as well while waiting! We will definitely go back there again.

greywolf

13 de abr. de 2016

Sales people were more "pushy" than I have experienced at other dealers. I think they need to have a bit more confidence in their product. I felt that they thought if I left that I would never be back.Also, they touted their warranty as the best in the industry - 5 year bumper to bumper. They neglected to tell me of the "exclusions" until after the papers were signed. In particular the navigation system is only warranted for 3 years, and if the navigation system goes out the car may not start. I looked and the navigation system is located in between the "bumpers". In my mind, this is the weak link in the chain. Had I had this information when I was considering the car I would not have bought it. I feel this was withheld intentionally. If I had asked about exclusions prior to signing they might have mentioned it. In any case it is the old adage "BUYER BEWARE". We had planned on keeping this car for a while but under the circumstances we will probably get rid of it after 3 years.

Mary mlm

12 de abr. de 2016

Fantastic experience. Good to deal with. No pressure. Not pushy. Let us move at our own pace. Very personable. I got a great deal on my new Sienna. Even had a hot dog while I was waiting. ??

ezliving

10 de abr. de 2016

The first thing a buyer needs: is to be prepared to pay a fair price for the vehicle you are considering. With this in mind, the dealership does a wonderful job in working with you. The staff are friendly, professional and helpful. An enjoyable buying experience.

Alexia D'Haiti Terry

8 de abr. de 2016

Ron Stepp was the best.. I love my 2015 optima.. Ron and his crew found my husband an I the best deal. Never owned a brand new car, we do now....

Susan Lopes

4 de abr. de 2016

Ron Stepp was friendly and profressional and upfront. We would recommend him and Bill Bryan Kia to our friends and family.

Christian

4 de abr. de 2016

Tim was extremely helpful and helped us get a great car. He was very knowledgeable and took a lot of time with us. We drove to this dealer from Orlando and it was worth it.

Christiantimbal

3 de abr. de 2016

Tim was extremely helpful and helped us get a great car. He was very knowledgeable and took a lot of time with us. We drove to this dealer ship from Orlando and it was worth it.

Judy Mishoe

2 de abr. de 2016

Ron was very helpful and friendly and the finance man was also.

Brandie

28 de mar. de 2016

Thank you so much to Zach Bell for making the purchase of our van a great one. No pressure, knowledge of the vehicle and seamless process was appreciated.

Larry LaRowe

27 de mar. de 2016

We stopped In to review our what we needed to do for the end of our lease. We had talked about buying our Sorento, or leasing a 2016, since it is the number 1 rated SUV by Consumer Reports. We test drove the 2016 , but decided to buy our 2014. Zack Bell was very helpful and stayed after his normal working hours in order to Thank us for our business. I'm sure he didn't make much commission on a lease buy out.

moro

27 de mar. de 2016

We punched a new Kia Soul from Zach 2 weeks ago and it was a greet experience. Zach was very knowledgeable about the vehicle; no pressure; spent a lot of time explaing everything; made the deal I offered and even came to my house to pick up the paper work for my trade that I did not bring to the dealership. We took an 800 mile road trip the next day and was more that pleasently surprised how well the car handled being used to driving German cars. I would recommend the car the dealership and Zach with no second thought

Victoria Hartenstein

21 de mar. de 2016

I HAVE BOUGHT 2 Cars from you within 2 years and Tim Lile is the best sales man ever.

Maria Schierer

19 de mar. de 2016

I had a great experience everyone is wonderful. Thank you so much Bruce Ruff and Paulie O'Day for taking such good care of me.

Maria Schierer

19 de mar. de 2016

I had a great experience everyone is wonderful. Thank you so much Bruce Ruff and Paulie O'Day for taking such good care of me.

Robert Hartenstein

19 de mar. de 2016

What a fantastic bunch of professional people Thanks so much for all of your effort I will recommend Bill Bryan Kia to anyone I know that wants a car Thanks Again

Robert Hartenstein

18 de mar. de 2016

We came in to buy a used 2nd car and the knowledgeable sales and finance staff worked on our account and we came out with a deal on a new Forte instead of a used one with a cheaper payment and full new car benefits I was very impressed with the professional sales staff Tim Lile Your the Man

JanetR

16 de mar. de 2016

Tim Lile was my sales rep and hes amazing, did evrything in his power to get the best deal for me. Very caring and outgoing. Everyone at the dealer is very friendly

Mindy 123

15 de mar. de 2016

Tim and General Manager J.R. went above and beyond in helping us resolve a huge problem with our elderly father's purchase of a KIA. We were actually surprised by the lengths they went to right a situation that really wasn't of their making. We commend them and their owner for their excellence and integrity. We would not hesitate to recommend Bill Bryan Kia to anyone and everyone in our community.

Donna T

13 de mar. de 2016

Tim was great to work with....he listened to my needs and made them happen in a speedy and efficient manner. Thanks for the help.

stina21

13 de mar. de 2016

My 2015 Sorrento EX purchased in October 2014 from Bill Bryan for around $30K had nail in sidewall of tire - not repairable. Tire shop quoted $161 to replace the tire. I called Bill Bryan Service Dept. and was told by Crystal that it was under nitrogen warranty if I brought it in. I took off 3 hours of work, went to Kia, and was told the the warranty had expired and the cost was $188. The service man was polite but couldn't help, so I asked to speak with his manager. I believe the manager's name his name was Ron. He was horrible, rude, condescending, and unapologetic. He said everyone makes mistakes - meaning Crystal wasn't lying but was mistaken. I said that they should stand behind their employees mistakes as that is what customer service is about. I explained that driving 40 minutes to their dealership from Clermont area was a major inconvenience and taking off work was costing me financially. He said that wasn't his problem and the cost was $188. I asked to speak to his manager and he proclaimed he was the boss, had the final say, and had no manager. I then walked into the sales area and asked for the General Manager. I was not allowed to talk to anyone of real authority. I quickly escorted out of the sales area as they didn't want their "new" potential customers spending thousands to hear the situation. This sales floor manager told me the warranty was only good for a year and had expired 2 years ago. I only owned car 17 months - MORE LIES! In the end he offered to replace the tire at what he claimed was their cost $155 for the tire waiving labor fees. Ironically the tire is $114 at Walmart and $136 at Tire Kingdom, so I believe the "actual cost" was a lie as well. They are so nice when you are spending $30,000 on a new vehicle, so nice when you are having regular services done and paying them for maintenance, but wait until you have a problem or they make a mistake. Then your experience will be worse than dissatisfying, it will be frustrating, disrespectful, and angering at least if your a woman like me. My grandma and I believe they are xxxxxx and would've treated us with more respect if we were men. Beware: If you have a problem, you will experience as I have, RUDE Managers, lies, horrible customer service and no care about their customers satisfaction. If you are a woman, I highly suggest having a man go with you to lesson the disrespect. I thought we were past this discrimination in our society, but apparently not. I believe this dealership is short sighted and only care about the initial sale and making quick money. They fail to see that happy return customers increase their profits by future sales and recommendations. I have always tried to shop local, keep my money in my county to help the economics of where I live. I love my Kia Sorrento, but when I replace it, I will go to Orlando/Sanford. Cheaper cost and better service - I've purchased several cars there when I lived in Orlando. In the end I went to tire kingdom for repair - cheaper and better service. My only solace is that my grandma was with me at Bill Bryan for my tire repair. She was there to purchase a Kia to replace her Buick (she loves my Kia). After how we were treated in the service department, she will go elsewhere. I informed them they lost a sale as we were going to Orlando/Sanford for her purchase. Their lies and rudeness cost them thousands this time and I will not be returning either. She and I are telling all of friends of our experience, so they don't have the same misfortune.

Don L.

13 de mar. de 2016

Immediately established a rapport with Tim while having previous car serviced. He knew I was not in the market at the time but he only said "think of me when ever you get ready" Then the dealer sent out a flyer that looked inviting. So I went in and several hours later left with a new 2016 sportage. Tim went over all of our options and we test drove a couple of cars and evaluated all the rest. He was very patient and had a sincere interest in what did we want. I think we got the best possible deal on the car of our choice. Even decided to lease for the first time in about 50 car buys. Thanks Tim, Sharon and I think you are GREAT.

Joan Brown

10 de mar. de 2016

Gemoi was very nice treid us very well and kind offer us food and drink did everything to put us in a new vehiicle would recommend him to my friends.

Joan Brown

10 de mar. de 2016

Gemoi was very nice treid us very well and kind offer us food and drink did everything to put us in a new vehiicle would recommend him to my friends.

Vanessa Bennington

10 de mar. de 2016

Today was a long but fruitful day for me. Not only did Tim Lile go out of his way to help me get my first car from a dealersnip buthas mace a lifetime loyal customer. Thank you so much, Tim, you will not be forotten. Vanessa Bennigton.

Steve

5 de mar. de 2016

Could not have been a better experience. Everyone involved in the process were peasant, courteous and professional. Tim had the car I had the car I wanted to see ready for me to reviewTim contacted my insurance agent multiple times to obtain my needed information

Steve

5 de mar. de 2016

Process could not have been easier Tim and the rest of the individuals I met were pleasant,courteous,professional and competent

William Corman

4 de mar. de 2016

Bruce Ruff was amazing. He took his time explained everything and was very very very helpful and was very thoro with everything he explained to us. He went above and beyond what was expexted. My wife and I will definetly be back in the future for another vehicle.

William Corman

4 de mar. de 2016

Bruce Ruff was amazing. He took his time explained everything and was very very very helpful and was very thoro with everything he explained to us. He went above and beyond what was expexted. My wife and I will definetly be back in the future for another vehicle.

Judy Renner

1 de mar. de 2016

I came to Bill Bryan Kia because my friend referred me to her personal consultant Danny McTague! He has been exceptionally pleasant and he is the main reason I came back to purchase from Bill Bryan. When we showed up we were also assisted by Dustin Rooney and Dale Smith!

jerry regina

29 de feb. de 2016

total process was excellent and easy...Tim Lile, our salesman, was extremely easy to work with...never any pressure...we had shopped many different brands of cars...but Tim and the Kia dealership were head and shoulders above the others...he did everything possible to make the deal work for us...and the Kia Sorento is a wonderful car to drive....!!!

Judy Renner

29 de feb. de 2016

I was brought tp Bill Bryan by my friend who brought me to her personal consultant Danny McTague! He was so pleasant to work with and was the main reason I came back to Bill Bryan. I also worked with Dustin Rooney and Dale Smith!

Walter D.Lias

29 de feb. de 2016

Bruce Ruff was very helpful and informative. We sincerely appreciated all his help in our selection. He communicated all very well. We thank him and BB staff.

Judy Renner

29 de feb. de 2016

I was brought tp Bill Bryan by my friend who brought me to her personal consultant Danny McTague! He was so pleasant to work with and was the main reason I came back to Bill Bryan. I also worked with Dustin Rooney and Dale Smith!

Thomas V Salato

29 de feb. de 2016

This is the third vehicle I have purcaced from Bill Brian Kia and have always had a great experience and especially with Tim Lile who I feel is one of the most cordial and informed reps I have been exposed to and will always ask for him when visiting BB Kia. Couldnt ask for better service.

Pauline Phillip

29 de feb. de 2016

Dustin my salesman exemplified great service and us knowledgeable about the car that I purchased.

Tom1907

28 de feb. de 2016

This is my third purchase from Bill Bryan Kia and each time the experience gets better and better. Bill Bryan Kia treated both my wife and I like family. We were treated with the utmost kindness, respect and professionalism and with no sales pressure at all. They always showed us what we asked for without deviation from our wants. We especially have praise and kudos to our sales consultant Tim Lile. We have always dealt with Tim because of his kindness, honesty and his knowledge of cars. I wouldn't think of going to Kia without having Tim being our sales rep. If you re looking for a great car, a great person and a great car buying experience you must go to Bill Bryan Kia and ask for Tim Lile. Believe me, you will leave one happy customer.

Tom Salato

28 de feb. de 2016

This is my third purchase from Bill Bryan Kia and each time the experience gets better and better. Bill Bryan Kia treated both my wife and I like family. We were treated with the utmost kindness, respect and professionalism and with no sales pressure at all. They always showed us what we asked for without deviation from our wants. We especially have praise and kudos to our sales consultant Tim Lile. We have always dealt with Tim because of his kindness, honesty and his knowledge of cars. I wouldn't think of going to Kia without having Tim being our sales rep. If you re looking for a great car, a great person and a great car buying experience you must go to Bill Bryan Kia and ask for Tim Lile. Believe me, you will leave one happy customer.

Tamara Mcgibbon

27 de feb. de 2016

Tim Lyle was an amazing sales person. There was no pressure and he explained everything. He had no problems answering tons of questions. Gerald worked a great deal and julious was very efficient and curteous. They all made us feel right at home. It was a amazing experience and i would recommend.

Tamara

27 de feb. de 2016

I just purchase a used car. My sales person Tim Lile was amazing. He was very understanding and went above and beyond. I would recommend Tim and Bill Bryan KIA to everyone I know.

Pauline Pierce

27 de feb. de 2016

Gemoi was a very understanding and friendly salesperson made us comfortable thank you gemoi.

George Di Russo

27 de feb. de 2016

Terrific experience with Tom Burchill he helped us decide on new Sedona.

Tamara Mcgibbon

27 de feb. de 2016

Tim Lyle was an amazing sales person. There was no pressure and he explained everything. He had no problems answering tons of questions. Gerald worked a great deal and julious was very efficient and curteous. They all made us feel right at home. It was a amazing experience and i would recommend.

Jerry Regina

27 de feb. de 2016

Excellent service and easy to work with the salesman.

maria

26 de feb. de 2016

I am a repeat Kia owner, I had avery good experiance with the Kia dealership here in central floridaThe sales men was RICHARD WINN he was very informitive and pleasant.

Roy Taylor

26 de feb. de 2016

Gemoi elliassaint is a pleasure to deal with absolute one of the best I have meet, thank you, roy taylor.

eladd63

24 de feb. de 2016

Every body we dealt with were very professional and friendly they were able to answer all my questions the dealership is very clean I will tell others about my pleasant experience

Sheila Doolin

23 de feb. de 2016

The people are very friendly. Caring helpful. They do there very best to get you in car. I really was very happy in what they have done for us. I will never forget what they have done. Super people.

Sheila Doolin

23 de feb. de 2016

The people are very friendly. Caring helpful. They do there very best to get you in car. I really was very happy in what they have done for us. I will never forget what they have done. Super people.

Jeanine Deveney

22 de feb. de 2016

I cant even begin to say how awesome this car buying process was, Daniel was the best to work with. I will be sharing this on my social and work facebook. I am very happy to be part of the bill bryan family.

Jeanine Deveney

22 de feb. de 2016

I cant even begin to say how awesome this car buying process was, Daniel was the best to work with. I will be sharing this on my social and work facebook. I am very happy to be part of the bill bryan family.

Chip66

21 de feb. de 2016

Richard Winn made the experience easy and painless. I decided not to purchase the vehicle went there for, but Richard found a similar but better option.

Mimi2jag

20 de feb. de 2016

I never expected to be writing a positive review of a car buying experience! Dealing with Bill Bryan Kia and Tim Lile made buying our new Kia an easy choice. Tim's extensive knowledge of the vehicle made us comfortable in getting all our questions answered. We will definitely be recommending Tim and Bill Bryant Kia in the future.

Shambria Eggleton

20 de feb. de 2016

I LOVED THE ENVORIMENT !!! EVERYONE WAS SO FRINDLEY AND MADE SURE I WAS OKAY THROUGH THE WHOLE PROCESS. IT WAS OVER ALL THE BEST EXPERINCE...

Mimi2jag

20 de feb. de 2016

I never expected to be writing a positive review of a car buying experience! Dealing with Bill Bryan Kia and Tim Lile made buying our new Kia an easy choice. Tim's extensive knowledge of the vehicle made us comfortable in getting all our questions answered. We will definitely be recommending Tim and Bill Bryant Kia in the future.

Shambria Eggleton

20 de feb. de 2016

I LOVED THE ENVORIMENT !!! EVERYONE WAS SO FRINDLEY AND MADE SURE I WAS OKAY THROUGH THE WHOLE PROCESS. IT WAS OVER ALL THE BEST EXPERINCE...

Steven W. Burley sr

16 de feb. de 2016

Ron is an excellent sales man the entire experience was very enjoyable no stress no high pressure would recommend this dealership and salesman to anyone.

Dan R Eiserman

15 de feb. de 2016

Great car buying experience and Gemoi was very helpful in us making are new car purchase. Great job Dan Eiserman.

Kristi Seus

15 de feb. de 2016

Tom was very helpfull with me. Did everything to get me in the car I wanted. Amazing salesman and dealership. Thank you.

suzi1948

11 de feb. de 2016

This was the best experience we have had buying a car. The staff were all friendly and very helpful.Tim was very knowledgeable and honest. He made this process very easy. We will recommend Bill Bryan to all our friends.

ashley0980

8 de feb. de 2016

Great experience!! Everyone was very nice and answered every question that we had. Would highly recommend to anyone who os searching for a new or used vehicle.

Antonio

8 de feb. de 2016

I had an excellent expedience buying my Kia Optima. Sales people were knowledgeable, friendly and professional. I would have no problem recommending to a friend.

JohnTV

2 de feb. de 2016

Laurie and Tim were great to work with. Everyone we dealt with was extremely helpful and courteous. This is our first new car purchase here in Florida, but our second Kia. We will continue to work with this dealership.

Gabrielle Zinke

2 de feb. de 2016

We had a great experience with my daughters first car . Our salesperson was very knowledgeable and helpful. We are very satisfied. We are also happy with Julius and the way he explained everything. It was a very good experience.

Kaitlin Cothern

2 de feb. de 2016

My time spent finding and purchasing a car was a great experience. Zach is a great employee, and does not fail to satisfy myself as well as any other customer he encounters.

John K

2 de feb. de 2016

We had a great experience with Laurie and Tim. They were wonderful to work with and extremely courteous. Julius was also helpful. They have addressed all our needs and we already have recommended them to friends.

Paulbarb41

30 de ene. de 2016

Zach was very knowledgable about the Sorento .Took his time to test drive the two vehicles we were interested in. No pressure during the whole process.

soulmate123

30 de ene. de 2016

our sales gal Dorothy was fantastic she made us feel like family, was a real pleasure, to do business with her. Thanks for all the support.

wnteal

28 de ene. de 2016

My wife and I used the Internet to research new cars and we liked what we read about the Kia. We then searched for Kia dealers in our area and found Bill Bryan Kia. They had the prices of the vehicle with all accessories online so we could identify those cars that we wanted to check at the dealer. We met Rich Winn, told him our 10-year old Hyundai with 200,000+ miles needed replacing with a car just as nice and reliable. We fell in love with the first car on our list. He obtained a final price, which was what we expected, and then he proceeded to handle the cash purchase for us. Everything went fast and smooth. He took care of our DMV tag swap, insurence notification, and explained all the millions of buttons, dials, and computers. We had a good experience buying the Hyundai, but buying this Kia was exceptional and quite unexpected. The buying experience was just like going to a store and purchasing a soft drink: simple, effortless, no pressure, and way we buy most products from a store. The sales and financial staff were helpful, answered all questions clearly with no avoidance. When you make buying a car that nice, then you know owning the car is going to be a great and fun experience. Thank you Mr. Bryan... you have succeeded in creating a top-drawer buying environment, and we will be passing on the word.

Pastor RonP

26 de ene. de 2016

My wife and I had a wonderful experience at the dealership when we visited the showroom recently. I had made an internet inquiry and was contacted by internet sales from Bill Bryan Kia. When we finally took a ride over to Leesburg and walked in the door, our sales consultant, Dustin Rooney, greeted us and offered to show several autos. We weren't planning on leaving the dealership with a new car, but between Dustin and the sales manager, John Brooks, we feel good about the whole transaction. There was an issue which wasn't apparent the night we took delivery of the vehicle, but it is being resolved in a professional manner.My wife and I highly recommend this dealership.

Pastor RonP

26 de ene. de 2016

My wife and I had a wonderful experience at the dealership when we visited the showroom recently. I had made an internet inquiry and was contacted by internet sales from Bill Bryan Kia. When we finally took a ride over to Leesburg and walked in the door, our sales consultant, Dustin Rooney, greeted us and offered to show several autos. We weren't planning on leaving the dealership with a new car, but between Dustin and the sales manager, John Brooks, we feel good about the whole transaction. There was an issue which wasn't apparent the night we took delivery of the vehicle, but it is being resolved in a professional manner. My wife and I highly recommend this dealership.

Framer in the Villages

22 de ene. de 2016

Awesome buying experience great people with great attitudes! They take personal interest in the customer and they aim to please. I will definitely recommend them to friends and family!

Judy Spina

19 de ene. de 2016

They did everything but jump through hoops. I was very delighted with the entire experience. And completely satisfied.

RLong80

18 de ene. de 2016

Tim Lile, Sales Consultant, was wonderful! He didn't give up on getting my payments where I wanted them. He was honest, did not make promises he couldn't deliver on & was a joy to talk to and work with. I recommend the dealership to anyone looking to buy/trade/lease but most especially Tim Lile. This was my second car buying experience at this dealership and I am happy to say they will continue to keep me in the Bill Bryan Kia family.

RLong80

17 de ene. de 2016

Tim Lile, Sales Consultant, was wonderful! He didn't give up on getting my payments where I wanted them. He was honest, did not make promises he couldn't deliver on & was a joy to talk to and work with. I recommend the dealership to anyone looking to buy/trade/lease but most especially Tim Lile. This was my second car buying experience at this dealership and I am happy to say they will continue to keep me in the Bill Bryan Kia family.

Michele710

16 de ene. de 2016

We had been to a few Kia dealerships and were so disappointed with the service we received. We were very interested in a new Kia, but kept running into the stereotypical car salesmen. Dale at Bill Bryan Kia was the best person to work with in any car buying experience we have ever had! It felt like we had made a new friend. He wasn't afraid to speak up on our behalf when it came to finding us the best deal. Julius did our financing and he was great too! He worked around our schedule to get the deal done. Both of these gentlemen stayed after closing to make sure we were happy and able to drive that same night with our new car. I would highly recommend these gentlemen to anyone looking to purchase a vehicle. Another bonus was the dealership itself-- a variety of snacks and drinks in the waiting area along with comfortable seating and tv.

barbara hughes

15 de ene. de 2016

We actually went to the dealership for a recall on my car and was sitting inside waiting for the car to be worked and started speaking with the car sales men and decided to test drive a new Sorento it was a great experience very nice and I ended up driving the car home

immortalzodd216

15 de ene. de 2016

We wanted to just talk about our options.everything that we asked was answered. We love the soul, the monthly price and the Apr. Very impressed.

ted

15 de ene. de 2016

Went in to buy a used crossover KIA for under $20K. Wife picked out one at $23K fully loaded with very low mileage. The experience with Tim and Rich was very pleasant. They were helpful, not pushy and made us feel at ease. However, the reason I didn't give 5-stars is that it took for ever to do the paperwork...much longer than I had ever experienced. I paid cash, can't imagine how much longer it would have been if we were taking out a loan too.

GOOD NUZ

7 de ene. de 2016

From the time I walked in to the time I left, I found everyone to be helpful, pleasant and proficient at their jobs. The experience was informative as I had little knowledge of their product. Gemoi Elliassaint was my salesperson and he did a magnificent job of showing me the vehicle I asked about and was very efficient about the delivery and sale of the Sorento I purchased. A minor problem arose after the delivery was made and Gerald Izzo (sales manager) was quick to resolve the problem in a very professional and personable manner. My experience with the finance department was also one that ran smoothly and efficiently. All personnel that I came in contact with at this dealership are very thorough and professional and I highly recommend Gemoi as a person to see if you choose Kia for your next car. I am very pleased with the transaction and all who were a part of my experience there.

Sabrina Karim

7 de ene. de 2016

Laurie was AWESOME! She eas so helpful when my salesman was busy!

DanClermont

6 de ene. de 2016

While having service work done, I was approached to get a ding in my windshield replaced. "No Charge" Work was done by a third party and now they are suing my insurance company for excessive changes. Called the dealership and was promised it would be taken care of without any further hassle on my part. Did not happen. Just got off with the insurance company and the insurance company is being sued in Miami? I somebody approaches you in a dealership about fixing your windshield, tell them to get lost.Response does not help me or my insurance company. Inform your customers if third parties are doing work at your shop and take responsibility for the work and payments.

LJernigan

6 de ene. de 2016

I have bought many vehicles in this area from your competiors and have been by far more pleased than I was with your team. Serhan did what he could to salvage the sales but your service and detail team are rude and unprofetional. They had to keep my (Used) car an extra few days to get some of what they should have done the first 4 days they had it. You should take your team over to VanGannaway and get some lessons on customer service. I ended up taking to a detailer and paying myself to get it done right. I paid full price with no hagle becuse I knew the car needed a full detail.

cheryl

5 de ene. de 2016

I never liked shopping for a car but Tim Lile made my experience fun...He listened to my concerns and helped me make good choices! I definitely will recommend Tim and this Dealership to everyone...Also Ron Stepp helped out with paper work on Tims day off..Like I said everyone I had come into contact with are friendly and caring people... the door people and receptionist make me feel good to shop here and I will recommend others!

sandralee

5 de ene. de 2016

We were very pleased with our salesperson Dorothy Anglin who we had purchased another Kia from three years ago. We called her, she had waiting outside what we had requested via a telephone call, she worked with us on pricing and she explained the vehicle to us. Is always there for us when we call her with a question or problem.

Armando

4 de ene. de 2016

Honesty, courtesy and respect are just standard attributes of Bill Bryan Kia personnel. I was so impressed, basically all my questions were answered with out having the need to ask them. I would recommend any family specially with small children to come and do business here. Miss Dorothy Anglin have a special connection and you can actually noticed it right away. Mr. Julius Daniel alias "flash" was very professional and can described everything without the need to ask him again. It was a pleasant experience and if we have to buy another car will go back again.

heyjude

4 de ene. de 2016

I have lived in Lake County Florida for over 32 years. I am happy to recommend Tim and this dealer to anyone. I could not have had a better experience. So much so _ I purchases two.

Dang68

2 de ene. de 2016

Had a wonderful experience buying a car from Tim Lile at Bill Bryan Kia in Leesburg. They let us test drive the Soul for the weekend which gave us more time to fall in Love with it, which we did. They worked with us to meet our needs with the options and pricing for the car and our trade in. We ar ver satisfied and highly recommend this dealership and Tim Lile.

Ann Eicker

1 de ene. de 2016

Danny was really great to work with. At the last minute I changed one thing and all of the paperwork had to be changed. Danny never flinched even though it was New Years Eve! Thanks to him and the sevice people for making this so easy!

Dean S.

1 de ene. de 2016

We purchased our Optima less than 2 years ago. While on vacation and traveling through Mobile, Al a malfunction light came on the dash. Cars have hick-ups and not a real big deal - till I called the dealership and asked to talk to the Service department. I informed them we were on the road and needed info asap. After being on hold (twice) for extended times - the lady came back and said the Service department was busy and she would transfer me to my salesman - after another hold was informed he was busy and someone would call me back. My wife gave me the "Keep it nice look" so I just hung up. Called a local KIA dealer and all was solved. Wish this was the first time this has happened - but I do know now - If we purchase another KIA - I would drive the 450 miles to Daphne and purchase from them.

Ann Eicker

1 de ene. de 2016

Danny was really great to work with. At the last minute I changed one thing and all of the paperwork had to be changed. Danny never flinched even though it was New Years Eve! Thanks to him and the sevice people for making this so easy!

ChuckV

31 de dic. de 2015

This is our second sales experence with Bill Bryan once as a lease holder and once as a sale owner, both times we were treated fairly and received what we wanted. Would recemend them to anyone looking for a good dealer to work with.

Gary Nelson

31 de dic. de 2015

Gemoi was fantastic in all aspects of the sales process. and I will refer all my friends to him. great job everyone.

rsc10858

31 de dic. de 2015

This is my second purchase from this dealership. I feel that I was consistently treated fairly and with respect. I am totally sold on the Kia brand. I originally bought a Forte in 2010 which was totaled in an accident in 2013. I live in Orlando and at the time, with no trade or down payment, I needed some incentives which none of the Orlando dealerships were offering so I came to Bill Bryan Kia because they were. I bought the exact make and model I had previously as I really loved the car. This dealership offers 1 year free maintenance with your purchase with an option to purchase an additional 4 years for a nominal fee which I did. This meant driving to Leesburg every 3 months or 3,000 miles which I have. I found their service department to be impeccable. I seldom have to wait for my car to be serviced and washed for more than an hour. I the past 5 years, I have never had a mechanical problem with either car. My previous Forte's were the basic stripped down model with no power window or door locks. I felt I wanted to upgrade. I just purchased a 2016 Forte LX which has been completely redesigned inside and out as well as full mechanical upgrades. The more I drive it, the more I love it. Everyone involved with my purchase, the sales person Dorothy, the finance manager Julius and the General Manager all made sure that I was happy with my purchase before I left the dealership. Coming to Bill Bryan Kia is well worth the drive.

chuck

31 de dic. de 2015

we turned in our leased 2013 Soul and bought a 2016 new Soul We were very pleased with the service we were given, and the time spent helping us get what we wanted.

Charles Benjamin Justice

29 de dic. de 2015

I have purchased over a dozen new cars in my life and NEVER have I had a more pleasant experience. I cannot thank the staff od BBkia more. I am absolutely a customer for life. Special thanks to Dan, Julius and JR.

Charlie Justice

29 de dic. de 2015

Rarely will I take the time to review anything however after buying my new KIA Soul today I find myself practically obligated to let others know about it. I've purchased well over a dozen new cars in my lifetime. Today's purchase was by far the best of them all. Fantastic vehicle at a fantastic price...but add to that an incredible sales and financing staff. I went in anticipating a very long and miserable afternoon. I hate buying a car. No more, because I am now a loyal customer for life. Everyone was professional, courteous , and incredibly honest in helping me buy a car rather than selling me a car. The entire process went as smooth as I could imagine it should be. It was an absolutely pleasant afternoon that left a big impression on me to let others know that buying a great car at a great price and enjoying the process is still possible. Bill Bryan Kia has my very highest recommendation. Major thanks to JR, Danny & Julius

Charles Benjamin Justice

29 de dic. de 2015

I have purchased over a dozen new cars in my life and NEVER have I had a more pleasant experience. I cannot thank the staff od BBkia more. I am absolutely a customer for life. Special thanks to Dan, Julius and JR.

Charlie Justice

28 de dic. de 2015

Rarely will I take the time to review anything however after buying my new KIA Soul today I find myself practically obligated to let others know about it. I've purchased well over a dozen new cars in my lifetime. Today's purchase was by far the best of them all. Fantastic vehicle at a fantastic price...but add to that an incredible sales and financing staff. I went in anticipating a very long and miserable afternoon. I hate buying a car. No more, because I am now a loyal customer for life. Everyone was professional, courteous , and incredibly honest in helping me buy a car rather than selling me a car. The entire process went as smooth as I could imagine it should be. It was an absolutely pleasant afternoon that left a big impression on me to let others know that buying a great car at a great price and enjoying the process is still possible. Bill Bryan Kia has my very highest recommendation.

Steve

23 de dic. de 2015

Recently we bought a new KIA Soul. Like so many of you I always dread the new car buying experience. This dealership and in particular the salesman we dealt with provided us an experience like none other, Tim (our salesman) knocked it out of the ball park. He sored a 10 on the "WOW FACTOR", here is how;1st He listened to us and what we wanted2nd He never pushed his agenda to make a commission 3rd He brought the car to us so we could make sure we could get it in our car hauler4th Did a great job of explaining the overall technology of the car and even paired up our phones 5th Now this one will show his true customer focus; he even volunteered to help move my easy track in my car hauler6th Did everything he said he would do without having to remind him.This is the place to buy a new car and Tim is the person to buy from. GREAT BUYING EXPERIENCE.

Sue

22 de dic. de 2015

I WOULD NEVER BUY A CAR WHEN I WAD PRESSURED INTO OPTIONS I DID NOT WANT OR PRICES THAT WERE UNACCEPTABLE. AFTER I ESTABLISHED THAT, THINGS WENT SMOOTH. DUSTIN DID A GREAT JOB GETTING OUR NEW CAR READY AND EXPLAINING DETAILS.

jdhedge

17 de dic. de 2015

When first being contacted by Zach at Bill Bryan Kia, we told him what we were looking for and certain conditions upon buying a new vehicle. Zach would call periodically to let us know about inventory. After about 3 months he found what we were looking for and within 24 hours we were driving our new Kia. We enjoyed working with Zach and the staff at Bill Bryan.

Susan Cockcroft

12 de dic. de 2015

This was by far the best car buying experience we have ever had!!!!! Super folks! Would highly recommend Bill Bryyan Kia!

shadow

11 de dic. de 2015

DUSTIN IS A SALES PERSON. I WAS REALLY NOT LOOKING FOR A NEW CAR. BUT THE DEAL HE GAVE ME CHANGED MY MIND ALONG WITH THE OTHER PERKS. DUSTIN WAS VERY FREINDLY AND EXTREMELY HELPFUL. I NEVER WAS PRESSUED,

skolo12401

11 de dic. de 2015

My wife and I went to Bill Bryan Kia and Tim Lile was our salesman. There was no hard sales push, everything was straight forward. We went back and forth on the price, each side gave a little and we then agreed on a price. I am sure all the sales people at Kia are good but Tim did a fine job for me and my wife. This is my third Kia Sorento and if it is as good as the other two we will be happy campers.Janet-Steve K.

JenniferTV

10 de dic. de 2015

Dale Smith was very friendly and extremely helpful. I never felt pressured; he was easy to work with.I would recommend Dale to anyone I know and feel confident in his knowledge and honesty. I will definitely go back to Mr. Smith when I am ready for another car!

big jim

9 de dic. de 2015

Tim Lile was very helpful with knowledge about the car & explained everything about the new Kia car, He is the best. I would go back for a new car

children49

6 de dic. de 2015

TRUST SERHAN ALKAN OF BILL BRYAN KIA. HE ALLOWED US TO TAKE PART IN THE PURCHASING OF OUR CAR. HE IS EXCELLENT!!!!!!! VISIT HIM. YOU WILL BE HAPPY YOU DID. IN ADDITION, BILL BRYAN KIA SHOWROOM WAS CLEAN, GREAT FREE COFFEE AND POPCORN. GREAT ATMOSPHERE TO FEEL SECURE IN YOUR DECISION TO PURCHASE A CAR.SERHAN WAS COMFORTING AND REACHED OUT TO OUR CONCERNS WITH OPTIONS. WE LOVE OUR KIA SOUL!!! THANK YOU SERHAN ALKAN!

MC

4 de dic. de 2015

First of all my salesman Germoi was so kind and considerate. He and the staff worked hard to get exactly what I wanted. My experience was excellent!!

jeschelweck

4 de dic. de 2015

I don't even know where to begin. I have terrible credit, and a trade that I was negative $5000 on. Zach took his time to help me find a number that was affordable. He was patient with me, and I can be very difficult at times. Randy, who contracted me, worked his a** off, even when my application was denied, to get me approved with nothing out of pocket, for $100 less per month than I was originally quoted. The sales manager, whose name I never got, helped out a great deal as well. I will seriously refer everyone I know to Bill Bryan Kia.

SKULLCRACKER

3 de dic. de 2015

This was my first time purchasing a car from this dealership. My sales person, Zach Belle was very professional, courteous, knowledgeable and friendly. He listened to my concerns and answered all of my questions. His ultimate goal was to meet my needs, and worked with me to get me a deal that made me a very satisfied customer. Zach also brought in Humberto Pereira to assist in the deal to get me the numbers I needed and answer any further questions I had. The final stage of the deal was a visit to Randy Bowser's office to complete all the financial paperwork. Randy was professional, and knowledgeable as well, and walked me through all the forms I had to sign. Overall my car buying experience was totally painless, and I would buy from this dealer again.

Brandy Smith

1 de dic. de 2015

This is my second vehicle from Bill Bryan Kia and again another amazing experience. Wouldn't go anywhere else and highly recommend Danny McTague as your sales guy. Very professional.

Brandy Smith

1 de dic. de 2015

This is my second vehicle from Bill Bryan Kia and again another amazing experience. Wouldn't go anywhere else and highly recommend Danny McTague as your sales guy. Very professional.

Kristin Fortuna

28 de nov. de 2015

Our car buying experience was super easy and positive. Dustin worked with us to find a dependable car that would fit our budget, and everyone was very kind and professional!

Kristin Fortuna

28 de nov. de 2015

Our car buying experience was super easy and positive. Dustin worked with us to find a dependable car that would fit our budget, and everyone was very kind and professional!

Monica

24 de nov. de 2015

I have so many wonderful things to express about this dealership. I bought a 2013 Sonata and the salesman I worked with was Dale Smith. He was extremely hardworking, knowledgeable, honest, and respectful. The Finance manager, Randy Bowser was also amazing. He was able to find financing for me that I do not believe another person could due to his years of experience and vast knowledge. He was also very honest with me, which is something I greatly value. He was also very respectful towards me and my situation, which I greatly appreciated. I simply cannot express how more than satisfied I am with my experience with this dealership. The Sonata I purchased was used, but had very low mileage and is immaculate. It's an amazing vehicle and a great blessing for our family. I would recommend this dealership to anyone.

Sue12

24 de nov. de 2015

After my fathers great experience at KIA, my husband and I stopped in to check out a Sorento. Dorothy Anglin greeted us and went over our options, impressing us with her knowledge of cars. She was very helpful and patient with us as we were going through the whole process. In the end we got the the price we researched and a fair amount for our trade. I would say we had a great experience.

usernameinvalid

23 de nov. de 2015

This was my second time coming to Bill Bryan Kia, this time to trade in the 2010 Kia Soul for a new, shiny one. I came in wanting to look at new 2016 fantom blue Kia Souls and Zach Bell made the entire process great. He never beat around the bush with any other cars and focused solely on my needs. Zach is very laid back and very efficient when it came to negotiations. I got exactly what I wanted in a quick and easy fashion. I also dealth with Julius for my finance paperwork. He was extremely fast and to the point and made one of the more tedious parks of buying a car bearable. I've been with Bill Bryan Kia for 2 cars/5 years, and I've yet to be disappointed. Thank you all very much and I can't recommend them enough.

george t. " new soul man "

22 de nov. de 2015

Dustin Rooney found us the used soul we were looking for, and at a great price! No buyers remorse here...many thanks to everyone that worked with us to make it happen !

soul man

22 de nov. de 2015

We did not plan to purchase a car, new or used, that night...but Dustin showed us a used Kia soul we loved, (inferno red) and the management made us a great deal.....thanks to everyone !

Cooper,deb

22 de nov. de 2015

Zach was a pleasure to work with and we appreciated his keeping the experience laid back and stress free! His introduction to our new Sportage once deal was done was awesome....he went the extra mile to make us feel comfortable in our new vehicle as we drove away completely satisfied.

Likes Small SUV

21 de nov. de 2015

Looking for a SUV that had AWD and NAVI. We both drove the one on the lot, was happy with how it drove and the seats were confortable. Dustin helped us decide. We were able to make a deal to purchase the KIA. He was very helpful in explaining all about the car and even programed our smart phones to the car. Very helpful and we can ask questions and come back anytime and Dustin will go over what we need to know about the SUV. All the sales people in there are very king and helpful.

SUV fan

20 de nov. de 2015

Very helpful, we needed a SUV with AWD and wanted Navi plus some other features. Dealership looked on internet to see what was available. Everyone we came in contact with were very nice and kind.

Johnnie Douglas

20 de nov. de 2015

Still learning about the new car purchase. I am pleased after only 3 days ownership. I am looking forward to more enjoyment. I will to continue to purchase here.

cheryl mccarty

16 de nov. de 2015

Tim was awesome . He explained how everything in the car worked. He made sure I was comfortable while waiting for my car. My experience was great. I was treated very good . Tim made sure I got the car that was right for me.

angelarose22

15 de nov. de 2015

What do I remember most about my experience from last month. They were the first dealership I sent to looking for a used car. The minute I met Gemoi Elliassaint, he introduced himself and then said "ok' What can I sell you today. That should tell you everything. I basically could not leave this dealership. I am not a person that can be rude. All Gemoi kept saying was "If I can make a deal work, will you make a deal today". He kept talking to the manager and then me and was extremely pushy. This was the type of experience that most people do not want when buying a car. I would never go to this dealership again or recommend them because all they care about is the money, not the person. Sell, sell, sell is what they are all about. Even the manager working on that Sunday was just as pushy. This is not the way to have staff trained. Gemoi made my first experience, as he was the first dealership I went to, a horrible experience. By the time I left, I was so disgusted, I am so glad I did not purchase my vehicle there. I can't believe I actually was considering a purchase there because I barely was able to leave because of how pushy Gemoi was. Jenkins of Leesburg, is the type of dealership to purchase from. Professional, right down to not bad mouthing Kia after I explained the horrible experience I had. Hopefully, if you go there to buy a vehicle you will have a better experience. Stay away from Gemoi though.

Margaret Munday

14 de nov. de 2015

My total experience buying a car was very positive. I have not bought a car in a very long time. Tim Like was very helpful and professional. As was my experience with the finance person.

Trish

14 de nov. de 2015

Having just been told that my car was being totaled by the insurance company we were desperate to find a replacement. Bill Bryan Kia fit the bill for us with a newer Chrysler Town and Country. Dustin Rooney and Julius Daniel were wonderful to work even going so far as to set up my phone with the radio.

ClaudineWhitton

11 de nov. de 2015

I purchased a 2014 Kia Optima in December of 2013. I really liked my new car, but it wasn't quite the car I wanted. I wanted the fully loaded one, but couldn't afford it. I went back in October of 2015 to have the tire pressure checked and they ran some number for me and gave me a great deal! Now I have the car of my dreams - 2015 Kia Optima, fully loaded. Plus I got to work with my favorite salesperson, Dustin Rooney, for the second time!

Drag race

10 de nov. de 2015

Its the best car buying experience I've ever had.bought may cars alway with high pressure sales people breathing down your neck.not at bill Bryant .Zack bell made it a great time.bob mcneely

Soul 1&2

9 de nov. de 2015

This is the second vehicle we have purchased from Bill Bryan Kia in the last eight months and have been very happy with both the sales department and the service department. We love both of our vehicles. Our sale person Richard Winn was very professional, knowledgeable of the vehicle and personable as well. We will definitely buy here in the future.

Haberman.milton1

9 de nov. de 2015

Mr Dustin was very patient person. He showed me all the fine points and helped me today with things I didn't know. He will be a great manager when he is ready to assume that position.

fleur

7 de nov. de 2015

Atmosphere was very clean and relaxed. You had cars I was interested in available for me to see. Your sales staff was very accommodating. My experience was pleasant. I would definitely recommend your dealership to family and friends.

Florida Kia

5 de nov. de 2015

Zachary was able to answer all our questions about the vehicle. He was very knowledgeable about the product! Thank you Zachary for your time and effort!

sheocon

1 de nov. de 2015

Having just visited a dealership where everyone I talked with was so pushy and tried to upsell me at every turn, Tim Lile was a breath of fresh air! Being a woman car shopping on my own, I was treated with respect and spoken to as if I had a brain. He listened to me and found just what I was looking for....both in the car and the price.I must also put in a good word for Edward Pereira, the Business Manager. He worked hard to get me my "deal" and is a genuinely caring person.Buying a car is always stressful for me, because it's not cut and dry like going to a department store and paying the price marked on the tag. I'm never sure if I'm buying the right car at the right price. However, in this case, I am comfortable that I was treated very fairly.

Happydazs

31 de oct. de 2015

Well starting with Tim he is a great asset to your company. The service center is always right there for you when I pull up for service. They even do a courtesy car wash and vacuum which is an excellent service offered and greatly appreciated. The sales dept impresses me, as you ask any one of them a question they will take their time and give you the answer. It's a no pressure sales place, that's how I tell everyone. I am very pleased with your place. The waiting room is an awesome place too. It's clean and the girl or the lady that works there I always tell her whenever I'm there how good of a job she is doing because she keeps that place neat and clean and keeps up with the food. The place is always clean and every time I have used the ladies restroom that was even clean I rate the whole place a 10?? in my book.

Marissanoel

29 de oct. de 2015

It was my first time buying a car! I was super nervous, but Zach helped make the situation awesome! Did everything I asked and make everything I wanted happen! I highly recommend this dealership! Also dealing with finance was awesome! Helped find ways to save me money!

survey for Bill Bryan(TIM LILE)

19 de oct. de 2015

Greatest salesman,"Tim Lile", a "family man" Very personable and honest, straight forward with no gimmicks. NOT pushy When you're on 1 on 1 with him, he holds your eyes and has a firm handshake which shows honesty. A true salesman according to the definition (but has your best interest at heart, not just another sales) GREAT service department also with Nicholas and his team. Also parts department, Don. My wife will definitely be upgrading when her lease is up, her 3rd Soul. As for me, I will keep my lease car (2016 Soul+) Kim and Nancy Gano

harley58

19 de oct. de 2015

Tim Lile was one awesome salesperson, he helped my friend buy a Soule. He doesn't pressure anyone and makes you feel very comfortable. I will buy a car from him when I'm ready to buy a car.

George Ruffing

14 de oct. de 2015

Met Kellie in service and we asked for information on our auto value..she gave us allot of information. we than met Gemoi who provided excellent service.

George Ruffing

14 de oct. de 2015

Met Kellie in service and we asked for information on our auto value..she gave us allot of information. we than met Gemoi who provided excellent service.

Marjorie Avery

13 de oct. de 2015

Lori is sharp and truly listened to our needs and met them. We first met Kellie in service and she suggested this upgrade which ended up making us very happy.

John Utt

12 de oct. de 2015

The customer service is great. waited far to long for financing well over 2 hours.

LoisTeeter

11 de oct. de 2015

This was a very satisfying car-buying experience. I started the conversation with all the negatives, a trade that had little to no equity, and a time limit of two hours of my time. Zach was able to work out a deal for me that was acceptable to both the dealership and to me, and I drove away in a new vehicle pretty much within my time limit. Throughout the process, Zach was attentive, polite, honest, and overall very pleasing to work with. Then I was introduced to Eddie in Finance, where my pleasant experience continued. I'd recommend Zach and Eddie and Bill Bryan Kia to anyone.

BOBA7815

11 de oct. de 2015

I THANK DORTHY ANGLIN WITH HELPING ME BUY MY NEW SOUL AND THE FRIENDLY SERVICE DEPT AND A FREE BREAKFAST OR LUNCH WHILE YOU WAIT. ENJOYING THE CAR

llibbey

9 de oct. de 2015

This is definitely a team at Bill Bryan Kia. The staff are professionals, they listen to you and then work together to make a deal happen. Of course I am partial to my sales consultants Tim Lile and Dustin Rooney..but you have to know that the finance department is key. Thank you Julius - fantastic fantastic fantastic deal!!!!!

Marjorie Avery

8 de oct. de 2015

Lori is sharp and truly listened to our needs and met them. We first met Kellie in service and she suggested this upgrade which ended up making us very happy.

Stephenie

5 de oct. de 2015

I had one of the best experiences with a dealership yesterday. The people there were so nice and friendly. Bruce worked with me and he was absolutely fantastic. You couldn't ask for a nicer person at Bill Bryant Kia! All of the staff was extremely helpful, polite, and were willing to do whatever to make you feel at ease with your car buying experience. I will be going back to Bill Bryan Kia and Bruce when I need to purchase more cars in the future.

bonnie

4 de oct. de 2015

Excellent sales and service staff!. Everyone makes you feel like family instead of a customer. Never been treated so good at any other dealership. Our sales rep, Dorothy Anglin, has become a friend. She is always ready to help and answer any questions we might have.

Melvin Scott

2 de oct. de 2015

Very good customer service and they were very organized.

Sara Simpson

29 de sep. de 2015

Zach Bell was extremely courteous, patient, and informative. Very well-versed on the Kia products. Will definitely be a repeat customer.

Henry Longtin JR

28 de sep. de 2015

Gemoi and Laurie very knowledgeable, personable, friendly, it always nice being in this dealership and very helpful. Top shelf.

Brenda Dressler

26 de sep. de 2015

Gemoil was very pleasant and knowledgeable. Enjoyed buying our new Sorrento from him.. thanks Gemoil.....

Kent Everett

26 de sep. de 2015

I don't know much about car dealerships but the staff here is extremely nice!

Dorie (Dorothy) Clouw

25 de sep. de 2015

Sales was wonderful. We came in for an oil change on our 2012 Sorento, and left with a 2016 Sorento SXL. Gemoi Elliassaint was great. We put him through the mill, but we left feeling like we had a new friend. As far as service goes, we aren't too impress.

Patricia Geist

25 de sep. de 2015

I bought three cars from this dealership and it is an A with their salesmen and I am beyond pleased with the service that I have received from Harrison. Everyone else does their job but Harrion goes beyond just doing what is excepted of him.

Billy Ward

25 de sep. de 2015

Very good service from Scott and everyone at Bill Bryan Kia.

Dorie Clouw

25 de sep. de 2015

Sales was wonderful. We came in for an oil change on our 2012 Sorento, and left with a 2016 Sorento SXL. Gemoi Elliassaint was great. We put him through the mill, but we left feeling like we had a new friend. As far as service goes, we aren't too impress.

Patricia Geist

25 de sep. de 2015

I bought three cars from this dealership and it is an A with their salesmen and I am beyond pleased with the service that I have received from Harrison. Everyone else does their job but Harrion goes beyond just doing what is excepted of him.

Penny Agenbroad

22 de sep. de 2015

I came in for an oil change for my 2013 Kia Soul (which I bought from this dealer) and while I was waiting Kelly approached me and asked if I had considered trading in. I had been considering but didnt think it was financially feasible. She convinced me.

Penny Agenbroad

22 de sep. de 2015

I came in for an oil change for my 2013 Kia Soul (which I bought from this dealer) and while I was waiting Kelly approached me and asked if I had considered trading in. I had been considering but didnt think it was financially feasible. She convinced me.

Linda Chapman

21 de sep. de 2015

Our salesman Ron Stepp gave us wonderful service. we look forward to working with him for years to come.

Gloria Cambria

21 de sep. de 2015

The Bill Bryan family has beckme my family. They are very special to my husband and I and we created a fabulous relationship!

Anthony Levon Miller Jr

21 de sep. de 2015

The company is first class, customer service is outstanding employees are very polite and helpful. I would recommend my family and friends, and this will be the only place I will buy my car from this point on.

Gloria Cambria

21 de sep. de 2015

The Bill Bryan family has beckme my family. They are very special to my husband and I and we created a fabulous relationship! so Happy

AnthonyLevonMiller

21 de sep. de 2015

The company is first class, customer service is outstanding employees are very polite and helpful. I would recommend my family and friends, and this will be the only place I will buy my car from this point on.

Debbie B.

18 de sep. de 2015

I have had my Kia Soul in for two oil changes since my purchase. Each time Harrison Lyons has been prompt, friendly and professional. This last time they had a recall to service and Harrison came to the Customer Lounge and found me to let me know what was happening and why it was taking a little longer than usual. I have been completely satisfied with the Service Dept. at Bill Bryan Kia and when my "freebie" oil changes are up, I will continue to take my Soul to Harrison for service.

Judy1984

16 de sep. de 2015

Dorothy is very professional and has excellent knowledge not only regarding the sales process but also the knowledge of the different Kia models. Basically she is very professional & educated with the process the minute the client walks in the door. I would gladly recommend her to any of my friends.

kiasoul

16 de sep. de 2015

Having purchased from a Bill Bryan dealership before, I knew that's where I wanted to start in my search for a car for my daughter. The salesman, Serhan was helpful and knowledgeable. This was further enhanced by our finance man, Bernie, who diligently worked to get us the best rate possible and was great to work with. We will continue to do our family auto purchases with Bill Bryan dealerships in Leesburg. Thank you!

Xingtao 17

14 de sep. de 2015

We came looking to see what others told me about the Soul, our salesman said he would let us drive one, We ended hugging him after the buy and thanked him for being a patient man.

rnfor911

13 de sep. de 2015

I wanted to share what a wonderful experience I had at Bill Bryan Kia. I am a nurse and work 12 hours shifts sometimes 4-5 days a week. I called and was fortunate enough to speak to Dale. I was upfront with Dale and asked that he remain upfront with me. He was courteous, respectful and listened to what I had to say. I was referred to Daniel and Daniel was more than informative. I am not one who necessarily needs to sit in the showroom nor wants to. These two gentlemen went over and beyond to assist me with the purchase of a new car. I am in love with the car and would not hesitate to recommend Bill Bryan Kia to anyone that I am associated with.

Soulmate

11 de sep. de 2015

As a current owner of another Soul, this purchase ran very smooth. We got the price that we had researched and a fair amount for our trade.

pattijo

9 de sep. de 2015

Recently in an auto accident and totaled my car...Zach was not only an excellent sales rep...but a caring human being. Julius great also.

Happy Hamster!

5 de sep. de 2015

I went in looking for a used vehicle, thinking I could not get into a new car, let alone the Kia Soul that I have looked at everyday on my way to work and home again. Thanks to Zach Bell, he found a way to make that dream come true! He even went with me to my house, so I could make sure I could get my wheel-chair bound mother in and out of the Kia Soul! He, also, went to bat over and over regarding the financing for me. He got me a price I could afford and even got me that navy blue pin stripe!! Thank you for going the extra mile. I will gladly send people to Bill Bryan Kia whenever the opportunity presents itself!!

fuzz47

2 de sep. de 2015

Excellent experience. My salesperson, Gemoi, was helpful; friendly; and knowledgeable. Despite a setback in dealing with another sales representative, Gemoi pursued other avenues to get me exactly what I wanted.

KimCam

30 de ago. de 2015

We initially started working with a dealership closer to home (Orlando) but we were not impressed. So my mom recommended this location and I'm glad we drove the extra distance. The location was clean and inviting. They were very accommodating to my children. And the entire staff was very nice. As far as the purchase (lease) itself was, they made sure I was comfortable with my payment and helped me select what worked for my family. Our situation was a little complicated since I am a stay at home mom in grad school, and my husband works a lot. But Dorthy, Zach, and Julius helped us complete the purchase with great flexibility. Would happily come here again. Even if you're not buying the most expensive car, you want to feel like you're a valued customer. And that exactly how you'll feel here. Thank you to the entire dealership for going the extra mile

Donna

24 de ago. de 2015

Zach is very personable and always had an answer for every one of my questions. He is very knowledgeable about the Optima that I leased. I really appreciated him going with me to turn in my car at another dealership, where they weren't very friendly.Julius was great getting me through the paperwork quickly. I really appreciated that.

janice7

22 de ago. de 2015

My buying experience with Bill Bryan Kia could not have been better.From the moment I met Dorothy Anglin, her friendly manner, professionalism, product knowledge, and attention to detail were evident. I never felt rushed or pressured in any way. She exceeded my expectations of meeting all my needs, promptly and efficiently.Edward Pereira in finance was also very professional in manner and made sure we understood everything involved in the financing and offering of extra warranties. All the paperwork was done in a timely and efficient manner and his personality was friendly, as well. Dorothy also introduced me to Harrison Lyons in the service department, to be familiar with its location for my Kias servicing needs.Dorothy knew I wanted my Kia Soul to look unique, so she referred me to Darrell (Doctor D), who hand painted a creative custom design for the finishing touch !The physical appearance of the dealership was very impressive and it was a total pleasure doing business with Bill Bryan Kia. I highly recommend Bill Bryan Kia of Leesburg, and especially Dorothy Anglin, to anyone interested in buying a vehicle. Thank you for making my buying experience so nice and I look forward to our ongoing relationship for future servicing, feeling comfortable that it will also be a good experience.

Diddyrock9211

17 de ago. de 2015

After having 3 different cars give out on us my boyfriend and I decided that we needed to not only find a reliable car but also one with a great warranty (for the ifs in life). As we did our research we found Bill Bryan Kia had amazing reviews and man did they live up to them! We told them exactly what we were looking for in our car and gave them a budget, together we were able to come up with an amazing deal that allowed us to stay within our guidelines... They clearly care a lot about their customers satisfaction and I will be passing on their information to anyone who needs it!

Craig

10 de ago. de 2015

After visiting 2 of the 4 dealerships in Orlando and not finding the Kia Sorento I needed, I contacted Bill Bryan Kia in Leesburg near the Villages. A friend of mine living in the Villages recommended their dealership as they had just purchased their Sorento from them. Very excellent, professional and rewarding experience. We did all discussions through email and a few telephone calls. Their staff was incredibly efficient. They knew everything I was trying to accomplish and we worked quickly to establish a fair price on the exact vehicle I needed. We drove up, the car was ready for pick-up, we took the car for a short drive, completed the transaction and even added the paint protection package to the deal.This dealership knows how to run a business. Honest, fair and efficiently. If you live in Orlando, consider contacting Bill Bryan in Leesburg for you car transaction. I can't say enough positive things about them. Craig

Bryan & Jessie Tucker

9 de ago. de 2015

We had a great experience at Bill Bryan kia. Everyone was very friendly. Our Salesman Tim Lile was honest and pleasant. Finanace Specialist Randy Bowser was very nice and helpful. Our best car buying experience so far!

YouWho

9 de ago. de 2015

I stopped in to test drive a KIA Soul and I found everyone to be very friendly. Zack Bell worked very hard with me to make a deal that worked for me.

Gerlinde G ocala fl

8 de ago. de 2015

Wonderful service department...I purchased my Kia soul from Bill Bryan Kia last Nov. I am happy with my purchase the soul fits my needs...but the service dept.is awesome...my car is in and out quickly...oil change ,tire rotation ,washed and vacuumed...and detail removed some tree sap...very happy...I will be taking my car to Bill Bryan as long as I own this car...the hour drive is well worth it

burton

8 de ago. de 2015

My experience With Dorothy Anglin was great and i will tell all my friends and family about her and how great she was and really knew her product.Clyde R. Burton

Cedes1031

6 de ago. de 2015

It was the best customer service I have received. Zach and Eddie were polite and very patient with my questions and concerns about the vehicle I purchased. Zach tried his best to make sure I felt comfortable with the purchase and even chased after me a few times I wanted to walk out. Haha. I recommended my friends who are planning to purchase a car and I told them go to bill Bryan Kia in Leesburg and look for Zach. He even called me to congratulate me on my birthday today. He is awesome.

Erica & Victor Crespo

5 de ago. de 2015

Went in for a oil change & came out with a new Soul, thanks for meeting up with Dustin Rooney, he is a great salesman, has plenty of patience & does his best to get you a good deal. both my husband & I highly recommend him if your in the market for a new vehicle.

faye1261

29 de jul. de 2015

My husband and I went to Bill Bryan Kia yesterday. July 28. Tim Lile made us feel so welcome to your dealership, on top of that he wasn't pushy and was a christian man. That a big plus to me. In 3 hours we were out the door satisfied with our 2013 Kia Sorento. Thank you Tim for your hospitality and dealing with my husband. LOL I WILL be passing out your cards.

copeland,johnnie929

26 de jul. de 2015

I came in for a oil change on my 2014 Sorento,while sitting in the lounge I saw the person who sold me the Sorento.We started talking,and the next thing I knew I was test driving a 2015 Optima. I fell in love with the way it drives and ride.I wasn't in the mood for purchasing another vehicle,but the more I talked to my salesperson the more he convinced me into a trade in. He was very sincere about what he was doing,and he went out of his way to get me the deal I wanted, and I fell comfortable with it.The administrator was awesome,he put the finishing touch on the deal, and made it even better.By the way, this took place on July 14,2015.

pemil66

22 de jul. de 2015

Went to the dealership to buy a car the salesman would not listen to what I was asking only wanted what he wanted to sell not what I wanted to buy had a was acting very hard headed, we ended up walking out of the dealership.

olof46

14 de jul. de 2015

I went into the dealership knowing what I wanted as far as a 2016 KIA Sorento SXL. My main concern was having to go through the ritual bartering that I have experienced in the past with other dealerships. I was ready for it. I walked in, went directly to the floor model of the 2016 KIA Sorento SXL, went over it from bumper to bumper. I then went to the front desk and asked if there was a person I could ask questions to... 5 seconds later enter Tim Lile. Tim listened as I explained what I wanted and what I was ready to sign on. After a very short period, it was a done deal. NOT an exaggeration it was that easy. Never did I feel pressure or the standard line " what's it going to take to put you in this unit today", because Tim listened to me. I got the Sorento I wanted and the price I was willing to pay. This is my 4th KIA auto that I have purchased, and have never been so relaxed and stress free as I was yesterday. Tim is very professional and personal, he actually enjoys his job and is proud to work for KIA. He even took us over to meet the service center employees, review all the accessories in the Sorento and wanted to ensure we had all of our questions answered. I have not ever filled out a survey when I have purchased an auto before, but Tim Lile earned our business and respect. I will recommend Tim Lile and Bill Bryan KIA to all that are looking for a fair deal and excellent customer service. Thanks Tim.

joec

10 de jul. de 2015

Salesman Tim Lile, was a pleasure to work with. I think I left the dealership with a good deal., was impressed with how little time was consumed with paperwork. All in all a good experience

Tomnorlando

6 de jul. de 2015

My experience was excellent. I shop online a lot and live in Orlando. I selected a vehicle from the large inventory Bill Bryan Kia has online. I was contacted by the Internet staff. I expressed interest in a car and don't have best credit so I didn't want to drive all way to Leesburg from Orlando only to get turn down. Marah Rhone emailed me a credit app and assured me once I filled it out the staff would work on it for my approval. The very day I was contacted by Bruce. He took over from there and I was very empressed. He got me approved on the vehicle I wanted. No hussle not a lot questions. Drove down next day was greeted by Bruce outside and he made it smooth sailing from there. He had all paper work prepared for me. Bruce went over everything with me. Answered all my questions. I was never rushed and was always in the loop of what the process was. Within the hour I had the car. Within an hour WOW. Great service. Thank you bill Bryan Kia and Bruce

frapp99atearthlink.net

4 de jul. de 2015

From the moment I made my first phone call to inquire about a car I was overwhelmed by the level of professionalism, caring, and competency that I observed at every level of contact with this dealership. It was as if I was buying the most expensive car on the lot. I actually felt spoiled. There was not a moment that someone was not following through with me and that includes when I made the first phone contact with Randy. He even had someone call me back a couple of times while he was finishing up another client to let me know what was going on and to reassure me it was doable. When I got to the dealership it was wonderful. Randy was so thorough and patient with all my questions, had some cars ready for me to look at and Zach was the sales man. Zach took his time, explained everything about the Kia Soul, and other cars but I went with the Soul. Zach then stayed with me showed me the lounge area and that is something I have never seen in a dealership. Soda, hot dogs, cookies , pop corn , and even over there someone was ready to help me by telling me where everything was, as Zach had. Once I purchased the car I wanted to get a hamster,(Randy has a Soul and told me about it) of course, so Zach did not just give me directions he took me to the parts section, and everyone there was wonderful. I really think this dealership is a hidden gem, and I am so happy to have found it....

renee123

2 de jul. de 2015

Everyone was extremely polite and very helpful with all of our questions. Especially Daniel McTague and Randy Bowser. We will be asking more questions soon.

Jenn0319

2 de jul. de 2015

Tim Lile was my salesman. He made the experience extremely positive. Everyone was very friendly. After going to two other dealerships I was extremely relaxed and felt very at ease.

JenFleischer

30 de jun. de 2015

When I leased my 2015 Kia Optima in May, Tim Lile and the staff at Bill Bryan Kia made it the best dealership experience I've ever had! I live in Tallahassee and leased my car sight-unseen. Who does that?!! I did because of how confident I was in Tim's knowledge and honesty.When I had questions about the car's features and the leasing terms/options/policies, Tim responded quickly by phone and text. He even texted pics of the car so I could confirm everything he said. At no time did I have any reservations about the car or about the terms I was agreeing to. When I signed my lease, the lease terms were exactly as Tim said. When I received the car, every feature was exactly as Tim said they'd be. I have already recommended Billy Bryan Kia to friends in North Florida. It is worth the drive to get honest and reliable service! I am extremely happy and will absolutely lease/purchase with Bill Bryan Kia again!

RonT

29 de jun. de 2015

I found the sales people to be very pleasant and I did not feel any pressure at all they even let me take home a car for a day on a trial basis, all in all it was quite painless.

Cop429

28 de jun. de 2015

The wife and I went in to look for a new car. Never really had any intention of buying that day but was welcomed in by Leyore, very pleasant and than was met by our salesman Daniel McTague and instantly made us feel like family. He listened to our wants in a car, and found a new Kia Soul that matched what my wife was looking for. We took it for a drive, came back and we talked, at length, what we ultimately were looking for car wise and money wise. Needless to say, Daniel and the finance team worked their magic and not only got us into the new Kia Soul, but got us at 0% interest and got us in our desired monthly payment range. On top of that, Dan went out and personally bought us some dinner since we had been there for quite a bit. Dan stated that Bill Bryan Kia strives to be the family atmosphere style dealership. They achieved that and then some. We will continue to deal with these fine folks for many years. Thank you Bill Bryan and your entire staff!!

Ron Holiday

24 de jun. de 2015

Wonderful sales Lady Dorothy Anglin Treats you like family. Makes sure your completely satisfied....I would not buy a car anywhere without HER.....THANK YOU

SedonaSuzie

24 de jun. de 2015

All employees treat customers with respect, but my salesperson, Dorothy Anglin, was absolutely the BEST of the Best!!! She knew the cars, knew the prices, was very professional....and even though my credit was not stellar....she and the finance manager worked hand in hand to find me the best deal possible! I could not have asked for a more positive car-buying experience. Need a car? Call Dorothy Anglin at Bill Bryan Kia of Leesburg!

Maryann

23 de jun. de 2015

I went to Bill Bryan Kia to look at Kia Souls. Ron met me out in the heat of the day and made arrangements to test drive Souls. He was absolutely wonderful! He made my difficult task of choosing a car much easier. He was very informative. He went on to help me understand all of the features on my new car. He is Number One in my book!

Svessichio

23 de jun. de 2015

Was treated with nothing but respect from the time I walked in. They listened to everything I was looking for and went above and beyond helping me find a car to fit my needs. Ron Stepp is a wonderful salesman and would be happy to work with him again in the future.

lucy

22 de jun. de 2015

Very helpful through the buying process.We were shown much kindness and patience,, which is important to us.We shall definitely recommend Bill Bryan Kia to whomever is interested in purchasing a new.

frank&jean R

19 de jun. de 2015

From the time we entered we were treated with respect we discussed used cars. We talked about new cars. Both Zack & Clancy helped us to clarify all our questions. The net result was we purchased a Kia Soul.We find now that the smoothness of handling and riding are excellent.When we came back for a class well done by Zack, in using all the new things like telephone and all UVO package. Thanks Frank & Jean R.

Dugout7

16 de jun. de 2015

We bought a Kia Forte and we absolutely love it!!! Zach and Gayle were very professional and know customer service! We will be back and are sending friends, family to Bill Ryan Kia!

ASUCHEY67

8 de jun. de 2015

All I can say is that Tim is a life saver. I needed a new car that was within my budget and Tim and his crew went the extra mile to get me in a car, that is not only in my budget, but nice to boot. Thank you, so much to everyone involved. You are all friendly, personable and truly customer focused. I will definitely pass along my experience to friends,family and co-workers. Keep up the good work! You shine above the rest.

The Storey

6 de jun. de 2015

We have gone to several Kia dealerships in search of the perfect Soul. What we found at Bill Ryan Kia was the perfect Soul, the greatest salesman (Tim Lile), and the nicest dealership around. Everything about the experience has been good. We felt the trade value was low and addressed it with great results and there were no awkward moments. They make you feel like they want to sell cars but they also want to make your deal good for you and not just linrking out for their bottom line.

Amanda

1 de jun. de 2015

we just stopped in to look, but we had the worlds greatest salesman who went out of his way to get us the best deal that worked for us.. It was a busy day and we had to wait to close the deal. But that was not a problem he sat and talked with us just like we were family. Thank you Serhan

happy1234

1 de jun. de 2015

After being at a Kia dealer in Orlando and being treated horribly and just not a good experience at all, we drove the hour to Bill Bryan Kia in Leesburg and Bill Bryan Kia, Leesburg did not disappoint! Their customer service was absolutely UNBEATABLE. We were treated so well from them from the moment we walked in, until the moment we drove away in our new car. They went above and beyond for us, and had unbeatable pricing. We will be returning customers, and will be sending friends their way!

mac01

24 de may. de 2015

I bought my first car from Bill Bryan Kia, and tried to buy a second, the Salesman was quite pleasant, very patient. However, the Sales Manager was pushy, non stop throwing numbers at me trying to confuse me, and in my opinion very shady! When I told him I had no intention of buying that same day, he would not leave me alone. He completely took over for the nice salesman and ended up pushing me away forever. This dealer has lost my business, due to a lousy Sales Manager which represents the name of Bill Bryan !!! I ended up buying from a very nice Kia Dealer in Ocala Fl.

author

5 de may. de 2015

I had a great experience, everyone was very helpful. I would definitely recommend them to my friends. They even delivered my new car to my home.

Timeless

29 de abr. de 2015

From the moment we entered the dealership, we were treated very professionally. Haley was so helpful and sweet. She was a great representative for the company and helped us with our 2012 Soranto. Tim Lile was the friendly, knowledgeable. Tim even washed our new vehicle to get us out with our new car as soon as possible. Even after we accepted financing, the team worked to get us even a lower level. Great dealership that cannot do enough for their customers. Thank you so much for all the help, friendly attitudes, and for a great vehicle at a great price!

LikethatKia!

16 de abr. de 2015

From the moment we met salesman Clancy Baldwin (who met us at the front door), my wife and I felt at ease. No pressure, no slick sales techniques, just a few quick questions, and based on the cars he showed us, he had listened to us. Clancy and his sales manager made the numbers work for us, as we were very surprised at how affordable they made a new 2016 Sorento. The follow up phone call, just to be sure everything was going well with the new car, was a real surprise! If you are looking for a pleasant, money saving car buying experience we would recommend you give them a try!R&D

roxxyfox

15 de abr. de 2015

I was referred to this dealership and Tim Lile by my daughter who recently purchased a 2016 Kia. She spoke so highly of them that I had to see for myself. I just intended to test drive a few models and see what they had to offer. I was not looking to buy a new car. Zach Bell greeted me and showed me around until Tim was available. Between the two of them they found what I wanted and with no pressure to go beyond what I had told them. I got a great deal and a more than fair trade-in price for my car. Even put 2 new tires on the car I bought before they let me take it off the lot. Eddie Pereira took care of the financing and made sure I didn't go over my budget. Everyone there was so nice and helpful. I would definitely recommend the dealership and it's staff.

john2shirts

14 de abr. de 2015

We would definitely recommend this dealership for vehicle purchase. All staff members very helpful - especially Randy Bowser & Richard Winn. This is our 3rd purchase from this dealership and will go back again if we ever need another vehicle. They certainly make it a pleasure (if spending that much money can be a pleasure). And don't think I will ever buy anything other than a Kia again.

vinnieap

11 de abr. de 2015

no pressure,took their time to give me best deal.everyone at that dealership.high marks.service dept,was big reason why I bought again .

ellie

22 de mar. de 2015

From the time my husband and I arrived we were made to feel at home and part of a special family.Everyone we had dealings with were very knowledgeable and friendly. Your team worked wonders to get us in the best vehicle and trade in price possible with no pressure or obligations We will highly recommend them to all our friends and family. Thank you to all for a great experience.

jujo5964

17 de mar. de 2015

The whole process was great, from the sales, to the closing folks and management. We feel like we got a great deal for the trade and great price on the new Kia.

Kaycee

5 de mar. de 2015

The staff at Bill Bryan Kia are knowledgeable and friendly! I would recommend them to my family and friends! I will use them again for my future purchases!

Gerardo

1 de mar. de 2015

We have been looking for a car for a while , after a hardship time, we are back on track but is hard to find the right place and right people to buy a car from, after look other dealers the atmosphere was not good, then we came to Bill Bryan and our time was worthy, we had excellent help and guidance from a gentleman called Tim Lile, he has this sense of customer service and was very kind and helpfull wit h the process of buying a car.we went to other places and people in there were not even close to the service we received from mr Tim, he won my friendship and my full recommendation to my friends and family.Thank you TimGerardo and Laura Almaraz

carolm

21 de feb. de 2015

This was my second time leasing a car with Bill Bryan Kia. The person who handled my first lease is now at another dealership and I had the pleasure of being introduced this time to Tim Lile. It was immediately apparent that Tim was going to make sure I left the dealership a happy camper that day, and indeed he did. He has a "Whatever It Takes" attitude, and his ability to please is clearly reflected in the many plaques that are displayed in his office congratulating him on his achievements. Over the last 18 months since my first visit to this dealership, I have developed a great fondness for the entire Bill Bryan Kia staff in Leesburg - they always recognize me when I am there and treat like family. Signed,A very happy camperCarol M.

DaleTYT

31 de ene. de 2015

I have leased cars for more than 25 years and my experience with Tim Lile and his management team was the best I've ever had. They are friendly, thorough, competent and helpful every step of the way. We decided on a car we wanted and said we would lease it. Tim said it did not have memory seats, which were a requirement for us. It told him that was a deal breaker and he graciously said not to worry and he would find us a car that met our expectations - and he did! He is top notch and everyone buying or leasing a car from Tim will be beyond pleased every step through the process. Even though I'm sure the dealership took a loss on our sale, they honored every commitment they made us and then some. We could not be more pleased with our car and the whole experience. You can be sure we will be loyal customers going forward, especially if Gayle Hebb does out financial checkout. She is fabulous!

Mike

28 de ene. de 2015

we bought a car in Bill Bryan Kia, my salesman Mario Font, was excellent, he provides a very good service. I recommend this store and this sales man.

Redhatcore

28 de ene. de 2015

I worked with Dustin Rooney a few days ago. He quickly and professionally assessed my needs and found me a car that I love at the right price. I would recommend Dustin to any of my friends!

David Shaffer

28 de ene. de 2015

Tim Lile was our sales person and came in to help us :"ON HIS DAY OFF"?HE And Gale Hebb where very nice and I "WILL" Get my next car from him!!Gale does need someone to help her!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!The car is a SOUL and does ride nice,

B. Smith

14 de ene. de 2015

In May, 2014 it was time for a new KIA. In 2005 I purchased a New Optima from Bill Bryan KIA and was very satisfied with that car and dealer service. I asked my neighbor, Paul, who has purchased 3 KIAs from BBryan, who his salesperson was. He said: " See Serhan Alkan, he's the Best." I met with Serhan, a very personable, knowledgeable salesman and he assisted me in buying a new 2014 KIA Sportage. This is my first SUV purchase. I am a petite woman and wanted to ride high for visibility and control. Recently I drove to Nashville and my Daughter drove back to Leesburg with me. She drives Lincolns for business and was very complimentary on size, style, handling and performance of my New KIA Sportage. We Both Love It! "This is the perfect car for my Mom," she told all of our Family! Signed, B. Smith

MichaelH

13 de ene. de 2015

This is the second vehicle I have purchased from Bill Bryan Kia and my experiences have always been superb. Although you always hope to get a better deal during negotiations, I feel I got a fair price on a quality car. Dale Smith had excellent knowledge of each model I considered, and was very helpful in my decision making process. Everyone at this dealership is always pleasant and accommodating, and I'd like to give praise to the Service Department as well, especially Erica Tankersley and her sister Christy. I have and will continue to recommend this dealership and will also continue to use their service department for all my needs.

joerom44

13 de ene. de 2015

We love our new Kia SPORTAGE The Bill Bryan dealership is fantastic. The staff are all friendly and helpful and our salesman, Roberto, is excellent. We highly recommend this dealership and Robbie Audette of internet sales was very helpful hooking my up with great saleman

kodle2u

12 de ene. de 2015

My Bill Bryan experience was and still is top notch. I knew what I wanted and my sales person Tom Burchill made sure what he showed me was exactly what I was looking for. The dealership has stayed in contact with me via emails and phone calls to make sure my experience stays top notch. Thank you Tom and Bill Bryan Kia

artfulpeg

12 de ene. de 2015

We love our new Kia Sorrento. The Bill Bryan dealership is fantastic. The staff are all friendly and helpful and our salesman, Tom Burchill, is excellent. We highly recommend this dealership and our salesman, Tom Burchill.

bevans1957

12 de ene. de 2015

Soul is fantastic. Mileage is much better than is posted. Great car. Tom Birchill is a excellent sales person. Soul is very comfortable. Great Place

B

11 de ene. de 2015

I found the vehicle I wamted online,called the dealership spoke with Bruce. Bruce had the vehicle I wanted ready and insisted I take it for a test drive even though he knew it was a done deal. He went above and beyond and never pressured me in to a more expensive vehicle. Bruce was exceptional!!!

Sere to man

10 de ene. de 2015

I've bought over 40 vehicles over the years and can honestly say this is by far my best buying experience ever. No pressure no hassle and got the job done in short order.I highly recommend my sales guy Clancy and the bill Bryan dealership.JOB WELL DONE

Hollykins

9 de ene. de 2015

I'm used to purchasing a car being a total hassle. From the moment I first called for some info, until I signed the final paperwork - it was wonderful.I was made to feel like I was important, even though I wasn't able to buy a new Kia at this time. I bought a 2010 Soul in impeccable condition. I specifically bought this car to be able to fit a walker and a service dog in it, and it's perfect. Lots of people compliment my car. Tom was very helpful and patient. The finance department made things easier than I expected.My next car will be a Kia Soul as I am sold on them. :)Having the Soulmate Club is so much fun.

lindareese

3 de ene. de 2015

I had decided I wanted to buy an SUV and had heard nothing but great things about the Kia Sorento. The first welcoming greeting from Tim Lile set the tone for a friendly and cordial atmosphere where we felt relaxed and were able to exchange ideas and continue to negotiate in a very pleasant manner. Tim knew how much we could afford and he was able to get us in the car we wanted. We were so impressed with his customer service and strong inter-personal skills and the efforts he extended to satisfy a customer. The car is just the color I wanted and I am so impressed with the Kia Sorento. It drives with such ease, is so airtight and has great suspension. I enjoy sitting up higher for the visibility it provides. And the seats are so comfortable. I had back surgery and they feel so luxurious. The best part is I was able to get a 2014 SUV with only 8,000 miles and for me that is like buying a new car!Tim is one salesman with strong ethics, standards and principles. Tim and Joe Rauner were both totally committed to making this a win-win situation for all parties.! We couldn't be more pleased with this car buying experience. Linda and Jerry Reese

Daniel N

2 de ene. de 2015

Its nice not to feel the pressure of a sales guy at a car dealership for a change. Went to 3 different Kia dealers in my area and this was the most pleasant experience out of them. My Dad has purchased several Kia's from them and has always been happy. Bruce the salesman was polite and knowledgeable he took his time with us, let us look in the lot before approaching us . The dealership had a nice selection of colors and models for the vehicle that we were interested in. Good service and a good price.

Tsha33

21 de dic. de 2014

I walked in the dealership with my mind set on a buyout option, but was pleasantly persuaded into a great deal and a new car. My experience was wonderful and the service was outstanding. Bruce Ruff is an amazing sales representative he made feel at ease and comfortable, with my first time purchasing a vehicle on my own. This is my second lease with Bill Ryan Kia and based on my overall experience I know it will not be my last.

rkarena

10 de dic. de 2014

We had to replace our 2014 Kia Soul that was totaled in a collision with a deer. Zach Bell was our first sales associate so we went to him. He and Serhan 'Sergio' Alkan worked up a very attractive agreement that put us in a new 2014 vehicle with all the perks and maintenance agreements that were existing on our totaled vehicle. Randy Bowser worked magic with his number crunching and we were done in no time. This dealership has provided the best experience we have had two times now, thanks to these great people and the fact that Bill Bryan sets the bar real high for personnel and service.

Ycampbell

5 de dic. de 2014

Amazing service. Salesman was very knowledgeable and very attentive. He took the time to find out my needs and wants for a car and helped me find a great match.

mrscorrea

4 de dic. de 2014

Had a great experience, no pressure & no fake friendly salesman gimmick! We told Zach what we liked & wanted along with a payment & he made it happen without all the drama of back & fourth negotiating! Great experience from sales to financing!

Sheridan Chappelle

28 de nov. de 2014

The entire process was seemless and the customer service was amazing! Zach helped us work out all the kinks, and made sure we were in and out in the littlest amount of time possible. Great place to get a new or used car!

Rey Mendez

17 de nov. de 2014

I had one of the most horrible experience at this dealership they sold me a car that less than a year later worth 10k less then since the value of the vehicle is so low I can't get refinance. But the worst is that I had to drive over 70 miles round trip for them to waste my time something that Dale the sales guy would've told me over the phone but no they had to make fun of me in person... what a bunch of money hungry woozies... No respect for customers I went with an approved credit which they didn't want coz they didn't get their cut through the finance company also that advertising say "UP TO 5K OVER YOUR TRADE IN" Bull crap they don't offer you crap because the value of your vehicle is lower of what you owe (upside down) they definitely are not there to help you they are just bulgar average car salesmen. Like this review none. the rest are done by them...

keiona09

16 de nov. de 2014

When I first went to Bill Bryan I was a little hesitant because I have had bad experiences on the past not with this particular dealership but surprisingly this time was different when I first arrived it was to meet a different salesman but he was busy so Zach stepped in and I'm glad he did he was very helpful and did everything I asked of him he was so great that I then brought my mother and grandmother back and they both purchased new vehicles as well I would recommend if you go to Bill bryan ask for him he was great and made the overall experience easy and quick!

charvey15

3 de nov. de 2014

Could have gone a little better in that we wanted an OUT THE DOOR PRICE MAX so as to evauate our overall deal but he did not want to give it for some reason ... and got a little "huffy" in the process. Had it not been for Tim - our Salesman, we most likely would have WALKED!

cabrooks

30 de oct. de 2014

Loved the sales people. Management was great. Very happy. I would recommend this dealership to anyone I know. I love my new car so very much.

A Hughes

29 de oct. de 2014

I have never had a better buying experience than with Bill Bryan Kia. Their sales people were straightforward and accommodating. Will definitely buy there again!

fmacharg

25 de oct. de 2014

Did not expect to purchase a car today, but drove away in a New Sportage. Great experience today due mainly to Zach Bell. We definitely would refer Bill Bryan dealerships to friends and family if they were interested in a KIA and lived in the area.

Rowenfl

15 de oct. de 2014

October 15, 2014We just bought another car from Bill Bryan KIA in Leesburg, Florida.We have purchased vehicles and had service work performed by Bill Bryan KIA in Leesburg, Florida as well as our Chrysler Van serviced at Bill Bryan Chrysler in Fruitland Park, Florida. The Bill Bryan dealerships have always been helpful, informative, and performed what ever needed to be done to our vehicles. Bill Bryan dealerships also have nice clean waiting areas with beverages, snacks/food, TV, and reading material.We definitely would refer our family and friends to Bill Bryan dealerships and if they were interested in a KIA we would definitely have them see, Certified Premium Specialist Zack Bell, at Bill Bryan KIA in Leesburg, Florida, he is friendly, knowledgeable, helpful, and a good negotiator.

stewartr002

12 de oct. de 2014

Bill Bryan Kia in Leesburg makes the car buying experience what it should be...a team effort to get the right car for us. Tim Lile, our salesman, was super. Truth be told, we wouldn't have purchased a car so soon as we were just looking and stopped by the dealership on a whim while on our way back out of town. He made us feel welcome and gained our trust quickly. He presented several cars that met our needs explaining the features of each. It was easy to select the best one for us. The whole staff from Humberto (manager) to the car detail person stayed until after 10:00 on Friday night to process our trade in, prepare our Sorento, and complete the financing paperwork. We are happy customers. Thanks Bill Bryan Kia and Tim Lile for making the car buying experience what it should be.

jabrown1

2 de oct. de 2014

We have now purchased two Kia vehicles from Bill Bryan Kia. The sales people and sales manager (Humberto) are very helpful and their pricing is very competitive. The financial specialist does a great job in shopping for the best interest rate available. This dealership makes a car purchase a pleasurable experience!

Brookieerowley

23 de sep. de 2014

Everyone was very friendly and welcoming! The process wasn't too long. I would definitely recommend Bill Bryan Kia to my friends and family. Thanks for a great experience!

2sisters

14 de sep. de 2014

The customer service we received from Serhan Alkan and Bruce Ruff was outstanding. We never once felt rushed or pressured in making our decision. They were very knowledgeable and professional and showed us every thing we had to know about operating our new Kia Soul. Mr. Bowser who assisted us in financing our car was a true pleasure to work with. We consider these three men to be a great asset for Bill Bryan Kia.

forrestbajbek

10 de sep. de 2014

I had been looking for a used car for a couple months, specifically a Toyota Avalon. Having been my first time buying a car, I was in for a rude awakening for what a bunch of sleazy crooks cars salesmen are. They get used cars, pretty much just shine them up, then lie and tell you the thing was properly serviced. I've looked at cars and all the fluids were dark, the engine light was on, or (my personal favorite) they would find every excuse to make me wait. Go to DeLuca in Ocala if you want to be made to wait 2 hours and told to come back over and over because of some stupid lie of an excuse.That being said. Bill Bryan Kia still sells cars, and is still in it to make money, but AT LEAST they were courteous, they wasted very little of my time, and the car I wound up buying actually had the fluids changed. And they ACTUALLY negotiated, which is something you will never find at a Toyota Dealership.In a perfect world, I wouldn't rate them at 5 stars (probably 3), but considering the state of dealership bureaucracy in the US and how crappy most dealerships are, Bill Bryan was comparatively PHENOMENAL.Daniel McTague was my sales rep. You can tell he's a little new to the industry (which is probably why I got good service. The industry corrupts people). He was courteous, and for the most part professional (he's young). He didn't leave anything out, was competent, and didn't try to force anything on me. I definitely suggest him.So overall:- Best service I found- Best maintenance of the car I found- Best price for the quality of car I found (my car was flawless).

GerrielynBaro

8 de sep. de 2014

Our Sales Rep, Mr.Zach Bell was great in helping us close the deal.We are one satisfied happy customer with our 2008 Infiniti Qx56!!!....

coppie

29 de ago. de 2014

There were two others whom were just as personably professional. I've had nothing but the best experiences at Bill Bryan KIA. God bless them!

.........

26 de ago. de 2014

SPEND 3 DAYS AND SEVERAL HOURS DRIVING TO AND FROM DEALER They tried sell me the car i wanted at $6000 over the the online price not including tax tag and fees, AND WHEN QUESTIONED THEY SAID THEY DIDNT KNOW OUT AND OUT LIED TO ME!!! SEVERAL TIMES. Sold a car out from under me then tried to push me into another car. DO NOT BUY HERE WORST EXPERIENCE I HAVE EVER HAD!!!! I HAVE WAY TOO MUCH TO PUT ON HERE BUT NOT ENOUGH CHARACTERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

madman85

25 de ago. de 2014

I spend 3 days and several hours of my life at this place just to be jerked around! The experience started off okay, I had been doing a lot of research online and knew everything we wanted. We came to look at one car decided we didn't like the car and had the sales person show us around. He showed us a car he thought we would like which was very nice. We were very up front with your budget, what we owed and that we didn't want to put anything down. He showed us a car that was just traded in and hadn't even been serviced or detailed yet. We decided we wanted to sleep on it and left for the night, The next day I called and spoke with the same sales person, we told him we wanted to see the that car that hadn't been detailed yet and would be in to looked at it. When we came in and were ready to buy, keep in mind the sales person and manager quoted us a price and knew we were coming in, the dealership was busy. We waited for an hour to see some one else drive off in the car we were looking at. There excuse was someone bought it that morning, then why wasn't I told when I said I was coming to buy the car. We walked around the dealership some more still waiting for the sales person for the manager to come out and basically say they were too busy and to come back tomorrow, because they had another car that was out on loan with all the features we wanted and in our budget. The next morning rolls around and I found another car on the website I liked and was okay spending a little more on, I called at 9:15am, sales person with someone left a message. I called several times through out the day never being able to get a hold of the sales person, twice speaking to the sales manager, Telling him what I found and will be in later to look at it and this of car they were promising. When we got to the dealership the sales person was free and we sat down and started talking about numbers. Again we were very up front with budget what we owed and no down payment. The car they promised would be there wasn't there yet and after 20 minutes of looking they pull it around and it has none of the features we were looking for, So we ask about the car we called about, which turned out to be at another Bill Bryan down the road. They said they would get the car and bring it over but kept trying to push us into another car they had on the lot. After even taking said car for a test drive and asking several times to see the other car our sales person hands us off to someone else because he "cant take us to see it."This sales person was nice drove us over to the other lot let us drive both cars and compare. Upon deciding to go with the car at the other lot we drove it back over to the Kia dealer to work on numbers, After sitting for quite a while the sales manger come over to us and says we will not sell you the car you want cause the other dealership took it in for more then they were selling it for.My wife and I talked for a while and decided to go for the car they had been trying to pushing us into. It had the features we wanted, and the sales manager over the course of several days had PROMISED to do whatever it takes to get us in a car " i will take the profit out of the car for you" one of the many promises that never came true.We sit down and fill out the paper work and they go to see what they "can do" on the car. They come back trying to get my to buy the car at $6000 more then the list price AND THAT IS NOT INCLUDING TAX TITLE AND FEES. I asked what the deal is and was fed a BS story about how they didn't know. Again after waiting for a while and us telling your story to the new sales person what had happened and when she confronted the first sales person and the sales manager they both lied and said we never told them anything!Then while waiting for them, another client came over and started talking to us saying he was going through the same stuff, like they don't want to sell us a car. I have good credit so that wasn't the problem they just didn't want to sell me a car.BOTTOM LINE WE WERE LIED TO SEVERAL TIMES, MADE MANY PROMISES THAT DIDN'T COME TRUETRIED TO GET US TO PAY MORE FOR SOMETHING WITH WHAT STICKERED ATAND REFUSED TO SELL US A CARDO NOT BUY HERE!!!!

KevinElmore

20 de ago. de 2014

I saw an advertisement for a used 2000 VW Beetle on Auto Trader.com. It caught my attention because of the low milage for that particular year, which was 42K. I flew in from California to look at it. When I arrived I was introduced to Dorothy Anglin, who ironically was familiar with the car because she was the person that sold the previous owner of the VW Beetle, her new Kia Soul. Dorothy had a hard time locating the car, and when she finally did, she informed me that she really didn't want to show it, because it wasn't quite ready to be presented to a buyer. I was initially irritated understandably. Dorothy introduced me to Gerald Izzo, who apologized for the inconvenience and offered to fill up my rental car with gas. He was very kind and professional always.After calming me down, Gerald offered me to have a look at the car anyway and told me that maybe we could work something out. I initially declined, but again after Gerald and Dorothy were being so apologetic and accommodating, I decided to take a look anyway. The outside of the car was clean, but the inside was not, but Dorothy and I took it for a test drive and it drove and handled very well. Dorothy took me inside to talk to Mr Izzo. Gerald said he would be willing to work something out. I told him I would be back the next day to take a look at it if they cleaned it up. Gerald also offered to reduce the internet price to make up for the initial inconvenience. I came back the next day. The car had been detailed and even had four new tires. It didn't even look like the same car!Since I had driven it the previous day and it functioned outstanding for a 14 year old vehicle, we settled on a price for the car and I purchased it that day.Gerald and Dorothy were very accommodating and very easy to deal with. Eddie in Financing was professional and expeditious. The entire transaction only took a couple hours and I was driving away very satisfied in my new used 2000 VW Beetle GLS. Thank you so much for your professional staff. It was actually a pleasure in spite of the initial confusion when i arrived. I would definitely recommend Bill Bryan Kia to anyone looking to purchase a new or used vehicle in the future. Sincerely,Kevin ElmoreSatisfied Customer!

Tom1907

14 de ago. de 2014

My wife and I were interested in purchasing a new Kia and we went to Bill Bryan Kia. Tim Lile met us as soon as we pulled up and from that point on the experience was wonderful. Tim showed us every car that he thought we might be interested in, had us even test drive each and within 1/2 hour we decided on the car we wanted. Tim couldn't have been more helpful and friendly and satisfied our every need. We went in thinking we would just look and was pleasantly surprised that after a mere 3 hours we drove away in our new Kia Soul. This car exceeded our expectations and we love it. Thank you Bill Bryan Kia and a special thanks to Tim Lile.

sally.hartenstein

12 de ago. de 2014

I desperately needed a new car. My husband sent me out solo, since I had never been happy with his 'dealing' skills. Dale Smith met me as I drove into the car lot, and I never looked back! He made my buying experience an easy one. He worked hard to get a monthly payment I could work with in my budget. I bought a Kia Soul...in Alien II green. (my fav color). Not only did Dale Smith make it easy for me, he made it easy for my husband to sign the papers as he came by our home so my husband would not have to drive to Leesburg after he got off of work! Dale Smith is the best! He set up my phone with the blue-tooth in my Soul, what service! I cannot tell you how happy I am with my Bill Brian Kia Soul. Thank you Dale Smith, and Gayle Hebb, I will ALWAYS be a Bill Brian Kia fan from this day forward.

SandyKennedy

12 de jul. de 2014

I was trading in my older vehicle this week as I had purchased it from Bill Bryan Kia, and wanted to . stay with the company.Dorothy Anglin was assigned as my sales rep,. Together along with my brother, we chose a vehicle just for me. I chose the Kia Soll +. Miss Dorothy took me out on a test drive, and explained all the perks, and how they functioned. She is very knowledgeable about this vehicle. and went over the entire vehicle front to back, and top to bottom., She set some of my preferences for me, and set my phone for me. I know that if I have any questions, she is or will be there for me at any time. On a scale of 1 - 10, I give Dorothy a 30. Bill Bryan Kia should be proud to have such a out standing employee working for them.

andrena0819

27 de jun. de 2014

We are return customers, and will return again and again. JR is always our first contact, and he set us up with Danny... what a great salesman. He was VERY patient with me on finding just the Right car for our needs and price. After our all day deal and many test drives we found the Optima Hybrid and just fell in love. Our financing was smooth and comfortable as always with Gayle. Thank you Bill Bryan for your help and we will refer as many folks to you as we can. Keep up the good work!

4ourkia

26 de jun. de 2014

Zack is very knowledgeable of the product, courteous and pleasant to work with. Great experience for us, which does not happen often.Tom & Ginny Horsey

deasus413

19 de jun. de 2014

First and foremost I have a totally revised opinion of car salesmen. Thanks entirely to Bruce Ruff. Before actually shopping for a vehicle I got an approval from my credit union to give me a rough idea of where I could be at in my search. Than I went to several lots and dealerships before coming to Bill Bryan Kia and meeting Bruce Ruff. I had no problem walking away from a salesman when I was not totally happy. I was not absolutely sure what vehicle I wanted but I did have ideas of what I wanted in a vehicle. Bruce took the time to get to know ME and my expectations for a vehicle before he started showing me around. That was the number one best thing he did. The second best was that at NO time during the several hours and cars that I test drove did he EVER do a heavy sales pitch or make me feel "pushed" in any way. He showed me several different options, pointed out things that I may be able to live without that were on my list and gave me reasons that I had not thought of to look at both new and used cars. When we did finally find one that I really liked, He and Randy Bowser worked hard to make it happen in my budget and in such a way that I will be a very happy customer for years to come. i can not say enough good things about both these gentlemen.. If I had to choose something to say it would be three things:1. I am now a walking advertiser for Bill Bryan Kia2. I met two men in the car business that have revamped my opinion of the ordeal of buying a car can be.3. If ever in the future I decide to buy another car, I will be on their doorstep FIRST.

Faye352

19 de jun. de 2014

Tim was very friendly and helpful. We were there to just look,but the price was great. Tim knowledge was awesome an answer for every question. We are going to send our friends to Tim. Faye Fratus

AdrienneVanGelder

10 de jun. de 2014

Zach was very friendly and accommodating. He was quite knowledgeable about which car would be best for my family and worked very hard to help us work out a price we were happy with. I would definitely recommend the dealership and salesman to anyone looking for a new vehicle!

RyanCavVos

10 de jun. de 2014

I went to Bill Bryan Kia looking to purchase a Kia Optima and Ron was extremely helpful in the process. He was always friendly and answered any and all questions I had honestly. He was clearly dedicated to providing me with the best possible car buying experience and he easily succeeded in that goal. Upon first arriving at the dealership Ron greeted us and showed us the Optimas available. After several test drives I was able to narrow down the exact car I wanted and Ron even allowed me to keep the car overnight so I could comeback the next day to finish off the paperwork to buy my new car. Ron along with everyone else at Bill Bryan Kia was upfront about everything and made sure that I got a great deal and was treated fairly and respectfully in the process. I would highly recommend Bill Bryan Kia and especially Ron Stepp to anyone interested in the purchase of a vehicle.

mistersweat

10 de jun. de 2014

Tim Lile was very helpful in my purchasing of a new Kia Optima Hybrid from the dealership in Leesburg Florida. Typically buying a new car is a painful process; my experience with Tim went by very quickly and the process was expedited by the knowledgeable staff members at Bill Bryan Kia. I would recommend Tim Lile to family and friends because he is a very detail oriented person, nothing in my deal was left out.

Shenehneh

5 de jun. de 2014

Overall, the purchasing experience was great. All sales associates were friendly and cooperative and made a very smooth transition from my old car to my new Kia Soul.

SavvyBabe

5 de jun. de 2014

I live about an hour away from Leesburg, but it was worth the drive to go to Bill Bryan Kia. I got a really great price on my 2014 Kia Soul! I am really happy with my vehicle and the service I got at Bill Bryan. Tim did a wonderful job with customer service and has still kept in touch with me after the purchase of my car. All of the empoylees were nice and accomodating. I definitely recommend this dealership to anyone wanting to purchase a Kia. Also, Donny helped with explaining all the details and working out the logistics before hand and caught Tim up on "my plan." Donny was very helpful, which drew me to Bill Bryan in the first place.

winebottle

31 de may. de 2014

Mario was great right from the start! He was very knowledgeable, friendly and patient. Once I decided on my new "Kia", the color became a issue for me. He was so kind and understanding of what I wanted, it made my experience fun and exciting. He took his time with me, taking me to your spare lot so I could see all the colors that were available. He even put them side by side so I could see how the different colors looked!I would recommend him to any of my family and friends, gladly!I know I am a "Kia" fan and I consider him to be a valued employee at your dealership and will always look for him if I have any problems!This is my first "New Car" and I will keep coming back because of my experience with Mario!Thank you, Thank you & Thank you! You have a great salesman in Mario and dealership!

barbrace7

15 de may. de 2014

I went after work down the street to Leesburg, FL for s and g's to look at the Kia Soul. When I got to the car lot, I was greeted by very friendly employees. Not pushy or demanding, but genuine friendly. I drove a couple of Kia Souls and really liked the responsiveness of them. My family and I will be taking a trip up North and I feel confident about taking this vehicle. Yes I purchased it and I must say, if you buy a Kia from Bill Bryan in Leesburg, you MUST talk with Serhan Alkan. He's one heck of a salesman/good guy all around. Matter of fact, you'll like the employees there. They treat you like family.

StephMiller352

13 de may. de 2014

I felt welcome when I stepped out of my car. From Tim greeting myself and my mom to finding me the perfect car! Awesome Experience.

mamann6

12 de may. de 2014

Everyone I met here made me feel I could trust them and this dealership . The friendliness from everyone made me feel welcome and important. Iv'e had bad experinces in the past with other dealerships so this was really good for me it restored my faith in good people.

melodismith

9 de may. de 2014

Tim Lile is an absolute professional. He provided EXCELLENT customer service and walked me through the entire car buying process. He answered any and all of my questions, in addition to following up with me after I purchased my car. Bill Bryan Kia of Leesburg is very lucky to have Tim working for them. Customer service like this should definitely help him get a promotion or at least a bonus. Thank you Tim and Bill Bryan Kia! I am really enjoying my 2014 Kia Soul.

SherylNoland

3 de may. de 2014

We purchased our 2015 Sorento from Bill Bryan Kia, and have rarely been made to feel more welcome or better attended, when buying a vehicle. Our salesman Bruce was polite, professional and knowledgeable. He didn't make the "stroll of inquiry" to the management desk any more than necessary, although the process of negotiation is always tedious at best. Additionally, Bruce seemed to be committed to our satisfaction with the deal. Our finance-lady (can't recall her name) was businesslike and actually listened to us. How refreshing!The young lady who was our service writer and Jesse, who handled the tint work for the two front windows of our new SUV, were both terrific. Also, we were also pleasantly surprised to be invited to dinner, and enjoyed our BBQ, which was accompanied by no pitch of any kind! How odd!We will be back to Bryan for our service, and should anyone ever ask, we'll have no problem recommending the Bryan dealerships for the best customer service available.

Tom1907

29 de abr. de 2014

My experience with Bill Bryan Kia was nothing short of amazing. And I must take special note of the sales rep Tim Lile. My wife and I were first approached by Tim when we went to the Bill Bryan Kia dealership on US 441 and from that point on we were treated like family. Tim is one of the friendliest and most congenial persons we have ever met. A true credit to Bill Bryan Kia We were given all the accommodations of the facility, including eat, drink and all the other comforts of a home and this was prior to any discussion regarding a car purchase. Once we did start discussing a car we were interested in, I never once felt pressured by Tim. We were treated kindly and fairly were given every option to consider and it was "we" who decided on the car to buy and not Tim trying to steer us toward a car. Once we chose the car we wanted and settled on the price the wife and I had a slight dilemma... returning our rental car to Enterprise Car Rental. Tim quickly resolved this by returning the car for us, saving us a full days rental fee. In addition, to accomodate us even further, Tim supplied us with a loaner car from Kia to get us home until the car we purchased was ready for pickup the following day, which by the way was delivered as promised. The next day, when we did pick up our new car, Tim must have spent an hour explaining all the features our new car has and answered every question we had to our complete satisfaction. My wife and I have purchased many new cars over the years when we lived in NY but this experience has been the very best by far, dealing with Tim Lile and Bill Bryan Kia. In us they have a customer for life and we will definitely be back to make future car purchases from Tim and Bill Bryan Kia. If this writing makes it to 'Bill Bryan Kia' and Tim's eyes, we wish to thank them for all their professionalism and kindness. We are still in awe and couldn't have asked for a better buying experience and will definitely be telling all our friends and family about Kia and especially Tim Niles. Thanks Tim!

BDCO

27 de abr. de 2014

We went to Bill Bryan Kia looking for a Toyota Prius. Daniel was such a great help in our buying process. We could tell that he truly cared about our price limit, and did all he could to get us our car. We LOVE our new car!

rbilardo

23 de abr. de 2014

I went to the dealership because I was not familiar with Kia vehicles and wanted to check them out. I met Dale smith who was very informative about the vehicles and the different options they were or were not equipped with. After telling Dale what I was interested in, he began to show me vehicles that met my needs. Keep in mind I did not go there to purchase at that time, just to look. He showed me and we test drove a Kia Forte, I was really impressed with the ride and the features of this car. I am in the process of purchasing a home and my budget was very tight and thought that I could not afford to purchase a new car at this time. Well, we worked up the numbers and yes, it was out of reach for me and I thanked Dale for his time and was ready to leave, when discussing what I could afford, I said there is no way the dealership would accept what I could afford, and I didn't even want to tell them exactly how much I can spend on the out the door price, because I felt embarrassed. But, Dale spoke to the Manager Steve, (another great guy) and to my surprise, they accepted what I could afford. I was floored, I never imagined they would lower the price to meet my needs, but thank God, they were so accommodating and understanding that they bent over backwards for me. I was able to leave there in my brand new car. I highly recommend Bill Bryan Kia they are the greatest people to work with, and the Warranties on these vehicles are exceptional. Go see and find out for yourself, I will not go anywhere else on my next purchases, and I am telling everyone about my experience so they can have piece of mind when buying their next vehicle. I give Bill Bryan Kia and my salesman Dale Smith 5 Stars, for exceptional customer relations and all out accommodations.Bob

JS

19 de abr. de 2014

Dorothy was probably the best sales personwe have ever had. We liked the dealership as a whole, but Dorothy was the star.We have and will continue to recommend our friends to her.

keesee

18 de abr. de 2014

Buying a new card is often times very stressful. I had looked at several different vehicles at several dealerships in the area. Not sure what I wanted but when I chose a car to work up a deal the dealership in most cases would not try to make the deal work for me. Ron Stepp with Bill Bryant worked very hard to make it happen for us. We purchased a 2015 Sorento and we love it. Thanks Ron

jaspkw

12 de abr. de 2014

By far, Dale Smith is the best salesperson we have ever worked with, and that means 50 years of buying cars. His attitude and love for his job are top notch and he shows it. It is no wonder that your dealership seemed so friendly and caring for our experience to be a positive one.

flatheadron

10 de abr. de 2014

Serhan is the most patient and helpful salesman I have ever encountered. He is always there to answer questions after the sake too.We have purchased two cars from him so far.

Xtina0072

3 de abr. de 2014

This is my second time working with Tim. He is an absolute pleasure to work with. Extremely knowledgeable, courteous, and understanding. He is exactly the kind of person you would want to do business with because he not only is a joy to work with but he always follows through and delivers 5 star service! Thanks Tim!

PriscillaAC

2 de abr. de 2014

Great time working with Zach Bell, very professional made me and my husband feel great with our purchase. I would recommend this dealership and Zach to friends. After the purchase he called to see if everything was to our liking. Great follow-up Zach continue to work with you customers the way you treated us and you will go a long way in the business. Believe me after working for the government for 23 years as a customer service trainer I must say you did a wonderful job.

milmar02

2 de abr. de 2014

Our overall experience dealing with Richard was outstanding. He was extremely courteous and helpful. Helped us get a fair price and went above and beyond what we expected when purchasing our new car.We would highly recommend Richard and Bill Bryan Kia to anyone looking to buy an automobile. Very pleasant atmosphere and all of the employees there were wonderful to deal with. On a scale of 1-10, we give Richard a 10+.Marlyn & Milton Marszalek

buckii

27 de mar. de 2014

BILL BRYAN KIA dealership was a very rewarding experience for my wife and I while looking for a new car. Everyone we had to deal with was very professional and courteous though out the whole process of purchasing a new car. The salesman Richard was very knowledgeable about the product and had great patience while we changed direction several times. The whole experience was very pleasant and other dealerships should follow their example. Gayle also made the paperwork easy and everything was explained in plain English. We would recommend BILL BRYAN KIA to anyone interested in purchasing a new car.

CharlesBarbour

27 de mar. de 2014

While considering the purchase of a new Kia Soul, we visited all the local area dealerships. What differentiated Bill Bryan Kia from other local dealerships was the superior vehicle inventory, combined with a customer friendly staff and the excellent product knowledge exhibited by our salesman, Serhan Alkan. When it came time to close the deal, Serhan was a driving factor in getting our deal approved with the sales manager. Serhan really worked for us. Superior inventory, a friendly environment and a hard working salesperson, I can think of no other reason why any prospective car buyer wouldn't make Bill Bryan Kia there first stop. Don't forget to ask for Serhan!Signed Virginia B.A very satisfied Bill Bryan Kia Customer 3/22/2014

Swartz2

22 de mar. de 2014

The quality of service and friendliness will definitely be something all dealerships should try to mimic! My husband and I had the best experience with the salesman Zach and his trainee Matt. They were knowledgeable answered all our questions and went way beyond a typical car buying experience. Gayle in Finance finalized this deal, with precision, finesse and friendliness. Everyone was so nice shaking our hands and congratulating us on our new car. I would recommend anyone to go there! We had purchased the diamond finish for the car, dropped it off this morning, and Wow incredible our service Lady Kristi was also pleasant and took great care of us in a timely manner! What more could you ask for this place understands and respects that you could go anywhere but you chose BILL BRYAN!!!!Highly recommend!!!!!

Rere3224

8 de mar. de 2014

Donnie answered my questions on line and Dale helped me when I entered the showroom.great people very helpful was not pressured to buy. At that moment, Dale. Was great took care of everything. Will recommend this dealer

vino4me

6 de mar. de 2014

I was very interested in a car on their web site: VIN: KNDJX3A53E7034993 . Model Code: B2542 . Stock #: 140633A . Comments: 1 OWNER CLEAN CAR-FAX! Loaded up with top of the line navigation system, huge panoramic sunroof, back up camera, convenient power seats, heated seats, Bluetooth technology, cruise control, steering wheel radio controls, Purchase today this pre-owned vehicle for a fraction of the original price! When I called to confirm what the vehicle had in it, I was told by Ashley that it did not have a sun roof, did not have a navigation system, did not have heated seats, etc. A couple of "claims" were false as well because the vehicle did not have the option packages in it. Do not trust this dealership.

kellydrhm

4 de mar. de 2014

I am very happy with Ron and Bill Brayn Kia. I love my new soul and I would recommend both Ron and Bill Bryan Kia to anyone looking to buy a kia

ScottKay

1 de mar. de 2014

We went to Kia (just to browse) one night after I got off work to try to lift our spirits -- we were "down in the dumps" because it was raining yet again in the beautiful sunny state of Florida. Daniel greeted us promptly, knew we were only browsing and showed us numerous cars in the rain anyway. That was Thursday night. Friday I got off work early, called my husband to come pick me up and when he did, he said "I think we'll go buy a car!" I truly thought he was joking. But off we went to Bill Bryan Kia. We called ahead to let Daniel know we were coming. He was busy, but greeted us anyway and then Ron took over. We test drove the Optima, asked questions, talked price and trade-in, shook hands, did lots of paperwork and woke up this morning to a gorgeous Kia Optima in our garage. We hadn't purchased a car since 1999 and while the process is much more lengthy, they took care of us with food and drink and made the wait worthwhile. Thumbs up to Daniel and Ron.

DBitting

17 de feb. de 2014

After checking out various vehicles on the internet, I touched base with my credit union. Apparently, this information it sent to a variety of local dealers. I had hoped to keep as local as possible so Bill Bryan was my first choice. Their internet sales staff were not too aggressive which I appreciated tremendously. Another dealer was entirely too aggressive which definitely turned me off. Multiple calls & text messages daily is quite aggravating. Bill Bryan's staff did touch base, but did not hound me. I was not too impressed when dealing with Donnie on the phone. He was not the most friendly until I told him I wanted to set up an appointment to purchase a vehicle. When I arrived to look at the vehicles, I was approached by a sales rep, but when I stated I did not need help, that person did not hound me & left my husband & I to look as we pleased. When I was ready, we went inside & requested the young lady that my appointment had been set up with. She was not in which really did not disappointment me since I had no interaction with her previously. I was then introduced to Dale Smith. Dale was a joy to work with. He was not at all aggressive. He realized that I knew what I wanted and was not going to be coerced into something else. Randy was very enjoyable to work with as well. I found it very interesting that he has such a soothing voice when dealing with finance. Thank you guys for everything.

Ahubler

16 de feb. de 2014

Walked in knowing what i wanted and walked out getting what i wanted. Bruce Ruff did not try and put me in something i did not want or could not afford. Extremely personable, friendly, attentive and direct! I enjoyed my car buying experience and I love my new Car! A BIG Thank you to the staff at Bill Bryan Kia in Leesburg and a personal BIG Thank you to Bruce Ruff for a great experience!

fireballmedic

14 de feb. de 2014

My wife and I had a great experience at Bill Bryant Kia in Leesburg. From start to finish this was an overall great experience. We had a vehicle already in mind when we placed a call the night before to make an appointment. Upon arrival to the dealership, we were me with a very kind salesman " Tim Lile". Tim took us for a nice pleasant test drive on such a nasty rainy day. This is when Tim took the time to explain all the features that this 2011 Kia Sorrento had. My wife and I immediately fell in love with the vehicle. Tim took his time throughout negotiations explaining every step of the way. This was a real joy because our past experiences have not always been the same. After we returned from the finance office; Tim was there to meet us with our key to our new vehicle. We were so pleased to have met Tim Lile on this day. We will surely extend our recommendations to our friends and family as well as being back to purchase our next vehicle from Tim.. Thank you so much Tim.Hubert / Nerina Johnston

Lin626

14 de feb. de 2014

I was interested in purchasing a new vehicle with a Kia Soul at the top of my list, was going to go to Bill Bryan on Saturday but it was a nasty rainy day. Then Monday evening Ron came into my work and I told him I was interested in a new vehicle and how the weather was not what I considered a good shopping day, I told him I was off on Tuesday and he invited me to come check out the Kia Souls he had on the lot. I was there not more than a minute and he came out to greet me. He listened to what I wanted and proceeded to work to get exactly what I wanted. Was going to leave to go to the bank to get financing and he said give him a minute, not only did I get the vehicle I wanted but the financing was great and I didn't even have to leave the dealership. Of all the car salesmen I have ever dealt with he was the friendliest and I would recommend anyone interested in a new Kia or other used vehicle Bill Bryan Kia and Ron Stepp are the place and person to deal with.Again thank you Ron, I love my Soul......

jreese123

10 de feb. de 2014

Thank you John and Kia for making my visit a great experience. Your sales man was very helpful, respectful and knowledgeable. I have been a Kia owner since 2000 and have recommended your cars to friends and family. Thanks for awesomeness John and Kia.

Tcnd75

8 de feb. de 2014

I traded a sorento and bought a new sorento in less than 4 hours!!! Record time Zack is a great sales person . He listen to what my terms were and work it out to both our satisfactions. Gale hebb is very good at here job and found a great finance rate!! overall a good experince.

Karen04

4 de feb. de 2014

Dorothy is by far the best salesperson I have encountered in my 64 years of car shopping. Her knowledge of not just the KIA brand but automobiles in general is a refreshing change. It is obvious she is not only experienced and educated, it is also apparent she loves doing what she does. We encountered a difficulty with the vehicle and she was right there and made sure everything was just as you would want a new car to be. I will be sending people to her in the future because I trust her - not something you can say regarding most car salespersons.

BABMURPHY

2 de feb. de 2014

SALESMAN AND SALES MANAGER WERE GREAT. NO HIGH PRESSURE AND THEY WERE VERY DOWN TO EARTH PEOPLE. VERY HELPFUL WITH EVERY PART OF SALE. THE WHOLE DEALERSHIP WAS FRIENDLY AND EVERYONE WAS THERE TO MAKE MY BUYING EXPERIENCE AS EASY AS POSSIBLE. THE VEHICLE I PURCHASED WAS JUST WHAT I WANTED AND THEY ARE GOING TO MAKE ALL REPAIR NECESSARY TO MAKE THAT VEHICLE PERFECT. i GOT A GOOD DEAL AND I FEEL REAL GOOD ABOUT THE PURCHASE. LOOK FORWARD TO PICKING VEHICLE UP NEXT WEEK AFTER THE REPAIRS ARE MADE. WOULD RECOMMEND THIS DEALERSHIP AND SALES PEOPLE TO ANYONE AND LOOK FORWARD TO DOING BUSINESS WITH THEN IN THE FUTURE

Bizdoc_dja

28 de ene. de 2014

Great customer experience. Dale helped us look at the alternatives. He drove the car back to our home (we weren't trading in our other car) even tho it meant that he would get off work well after the dealership closing time. He's called to make sure that all of our questions were answered and to see how we were doing. I'd highly recommend Dale and this dealership. Plus, we *love* our Kia Forte!

John Newman

28 de ene. de 2014

Met Dustin at the curb. Told him that we needed to drive the Sorento. We had looked on line and had driven several crossovers but my wife wanted to drive a Sorento. We sat down and asked Dustin to tell us what he had for inventory. Our needs were new to a 2012 model. He listed several then said we just traded in a 2011 with 11,000+ miles. We don't even have a window sticker on it yet. I said she'll drive that one first. The first thing Dustin did was sit us in the car and he sat in the driver's seat. He began to explain all the features of this loaded car. We found this to be very helpful and put us at ease. In all the cars my wife drove at other v dealerships I had not seen her get excited. When she was driving and Dustin had turned to look out the window, she looked back at me all excited and mouthed I want this one. We had done a lot of research and walked out on several possible deals. Dustin and I went back and forth over what each thought was a good deal. Both Dustin and the fine staff at Bill Bryan were involved with this discussion. They were true professionals. My wife and I are very pleased with our Sorrento, with our deal and proud to recommend Dustin and Bill Bryan Kia to anyone.

3814

26 de ene. de 2014

Our sales man Tom Burchill was very pleasant and informed us on all we needed to know about the Kia Sorento we were just going window shopping but so pleased with him and the way we were treated we ended up buying a Sorento. I would recommend our friends to go to Bill Bryan Kia and ask for Tom Burchill. Anne & Bill Biggers

jmwanger71

21 de ene. de 2014

My salesman was John Morse. He did an outstanding job in helping me select a vehicle, explaining my credit options and the details with my trade. I would highly recommend this dealership. The entire staff was very friendly and professional. I would definitely suggest to others that they need to see John and experience this for themselves. Thank you and keep up the good work!Jill Wagner

aparker4309

20 de ene. de 2014

Great service, fast and reliable. The dealership has a comfortable environment and I wish I would have bought my car from Bill Bryan Kia :( but they have taken care of me and my car & I will continue to bring my car to this location for services.

Jbruceh

20 de ene. de 2014

The dealership was very good on follow up after the sale and said they would be sure I was happy with the deal and service. I would say they are true to their word when they say we will make it right if there are any questions about your car or the deal. I bought 2 cars from Tim Lile at Bill Bryan dealership and was very happy with the transaction.....Good Job

freddyjones

18 de ene. de 2014

Dale Smith was up front and 100% honest with us the whole time. Randy Bowser put a deal together that was better than anything we could get any were else. we were turned down by our bank and many others due to a bankruptcy. They really came through for us when no one else would.They even gave us a maintenance plan for four years. We were treated as if we were millionaires, We will never go any were else again when we need anything car related. Bill Bryan KIA is as honest as they get and can help people who no one else will.To be clear, our A.P.R was only 15.4 . The car is like new and we love it,what a blessing to have a dependable car at a great affordable payment. Thank you to our new KIA friends.

merrick100

14 de ene. de 2014

I found myself in need of a newer truck, as my beloved Bronco rolled its last mile. I spent approximately two weeks searching every conceivable website, database and research site for the perfect truck in line with my needs. I found a small sampling of suitable trucks and began to compare prices and options. Finally, I found a newer Chevy Silverado at Bill Bryan Kia. I believe I first saw the truck on Auto Trader. The listed price was within an acceptable range as compared to other similar vehicles. However, I am not one to pay sticker price and believed I could definitely get the truck for at least $1000 less and at best $1500 less. Keep in mind the listed Auto Trader price was very fair and less than any other similar vehicles. I visited the dealership website to seek additional information on the truck. To my surprise, the truck was listed for $2000 less than the Auto Trader price. This newly lowered price was more than fair and I jumped on it. I called the Bill Bryan dealership immediately. After a brief period of attempting to find the right dealer lot, I was connected to a sales representative (Vince). I called right as the dealership was closing and was curious if the truck was still available. I was fairly certain it was gone at this price. To my surprise, the truck was still available. I obtained additional information on the truck and made arrangements to drive it first thing the next day. I could not follow through with the appointment. I called Bill Bryan Kia the next day and placed a deposit on the truck to hold it. I set another appointment to meet with Alex two days later. I called the dealership several times over the next two days before my visit. In these calls, I made several very specific requests that were immediately handled and the information provided. I wanted to know exact numbers to avoid any sudden surprises during my visit; the numbers were provided. I provided an on-line finance application and received an approval immediately. I arrived to test drive the vehicle and Alex met me as I exited my car. We spoke very briefly and I moved to inspect the truck. After approximately ten minutes, Alex provided me with the keys and allowed my wife and I to take the truck for a spinalone! We returned after a reasonable drive and found the truck to exceed my expectations, especially for the listed price. The truck was two years old and looked absolutely new. The factory warranty still had plenty of coverage. There was not a single stain inside the vehicle nor odor. The bed of the truck barley had a scratch. Under the hood I could not find a single oil spot and the hood pad looked factory new. I asked Alex to show me the numbers, hoping there was no new mysterious mathematical additions beyond what I received two days earlier. To my extreme surprise, the final price was not a penny more than I was quoted on the phone. Next, we moved into the finance office where we met Mike. He delivered the normal sales pitches expected in the finance room. When he saw we were not interested in any additional products, he seamlessly moved into the paperwork without any additional sales pressure. The finance rate was outstanding by the way and several points lower than I expected! This review has been entered approximately six weeks after my purchase. I wanted to wait a reasonable period of time just to make sure there were no hidden gremlins. Six weeks later, I am happy to post this review without hesitation. Thanks for a great buying experience. Very Happy Customer!!

lwal3

11 de ene. de 2014

This is one dealership that does not use high pressure to get you to buy! From the moment we arrived, we felt welcomed. John is so much fun to do business with and makes you feel like you're doing him a favor instead of the other way around like most car sales people. Will recommend this dealership and John to everyone!

MaggieNoles

10 de ene. de 2014

After visiting a couple of other dealerships, a friend of mine searched online from her phone and suggested I stop in to Bill Bryan KIA, I called ahead and Donnie said he would be happy to help me when I arrived. John Morse met me and said Donnie had ask him to work with me. John was extremely pleasant and helpful, I explained that I was looking for a dependable used car, that I had not planned on purchasing a car at this time but the situation required it, He was able to find me a gorgeous, silver 2010 Sonata with grey interior in beautiful condition. Randy was able to get me in it with 0 down with my trade in. I have to say this was the most pleasant car buying experience I have ever had and would recommend Bill Bryan KIA and their staff to everyone looking to purchase a new or used car.I would like to say Thanks once again to John Morse and Randy for being so patient, understanding and helpful in getting me in to my newer car in just one day, they truly are amazing. Maggie L. Noles Mt. Dora, FL

bridget5

9 de ene. de 2014

We had a great experience, we came from hours away and they even stayed open late for us. I have had the car for 3 weeks now and so far so good!

sandydog2

7 de ene. de 2014

My overall experience with the dealership and with our salesman, Dustin, was that they were very friendly, customer orientated and wanted to do whatever it took to make our visit and purchase as convenience and easy as possible. As it takes time to negotiate and complete paperwork, it was great that there were drinks and snacks available to the customers.

PATHARR1

4 de ene. de 2014

I BEEN TALKING TO THEM FOR A WEEK ,THEY PULL CREDIT REPORT WEEK BEFORE I SET UP APPOINTMENT TO GO THERE. THEY TOLD ME I COULD COME DOWN AND PICK A CAR OUT. THEY SAID I WAS APPROVED.. I HAD TO DRIVE TWO AND HALF HOURS TO GET THERE.I CALL ONE MORE TIME TO MAKE SURE EVERTHING WAS GOOD, THEY SAID YES. I GET GET DOWN THERE ALL I HEARD WAS BULL ...... THEY HAD LIED TO ME AND I GOT NOTHING. I JUST WONDER IF THE OWNER KNOWS THE WAY THEY ARE TREATING PEOPLE. I GOING TO TRY TO GET HOLD OF HIM AND LET HIM KNOW.DONT BELIEVE ANYTHING THEY SAY.PAT

nejiman22

4 de ene. de 2014

When I came to Bill Bryan Kia I wasn't sure of what I wanted. However, with a reps as professional as the one that helped me, I was able to figure it out. I came in with a price in mind. When I found the perfect car that was a little out of my price range Daniel did everything he could to get me into that car. And he did.

ghost117

31 de dic. de 2013

Got to say, its a toss up between going to the dentist and buying a car! Btu Dustin made it worthwhile to have made the trip! He was personable, great to work with and closed the deal that I wanted.... The finance worked out even better than I had asked! All in all, I only came to the dealer to help a friend buy a car and find that for the first time ever, I will seriously look at KIA as my next purchase and I buy a car at least once a year. I couldn't be more pleased with this transaction!

rinkie

27 de dic. de 2013

Zach helped me get the car I wanted a KIA Soul 2013. Everyone was polite, the dealership is clean and I would go back again. Love my new KIA!

skulcrushr

23 de dic. de 2013

Dan was extremely courtious and helpful. He possessed great knowledge of the vehicle we were looking purchase. Deaking with him was a very pleasant experience and he should be commended.

sgunn

21 de dic. de 2013

Nick and Eddie - What a team! They met our every expectation in a most professional way.I originally visited the dealership looking for a 2014 Kia Soul with the Primo package in Titanium Gray. They did have the vehicle in stock but treated me in a most courteous manner and offered to call when one became available. That was about a month ago. Two of the desired model came in yesterday and Nick called me right away and offered to hold one for me to come look at. I went over from The Villages to view the car and liked what I saw. I then was given the car to drive back to my home so that my wife could inspect the vehicle without interrupting Holiday planning. After returning to the dealership, we were able to conclude an acceptable purchase agreement and Nick then turned me over to Eddie.Eddie sold me a very reasonable vehicle care package with a seven year warranty and included two years of normal service at no additional cost! Eddie was very helpful in explaining and completing the required documentation - and, there is a mountain of documentation.We picked up the car today and Nick was very thorough and diligent in explaining and demonstrating all the car's many new features. He had even filled the tank with gas before we arrived and programmed both our phones into the car's Bluetooth system.A very pleasant experience from start to finish.Many thanks Nick and Eddie.The Gunnings

dmichaelking1976

19 de dic. de 2013

My new purchase experience at Bill Bryan Kia was exceptional - Ms. Hair, Mr. Bianchi, and Mr. Bowser worked seamlessly as a team, and each provided me their expertise during the purchase of my new vehicle. I'm extremely happy with my purchase, and I appreciate the efficiency, honesty, and warmth that I experienced at Bill Bryan Kia.Danny King.

ClaudineWhitton

13 de dic. de 2013

I walked into Bill Bryan Kia to test drive a Kia Optima because there was a used 2013 Optima in Orlando that I was interested in buying and already had a payment schedule for. Well, I walked out the proud owner of a 2014 Optima with payments that I can live with and an excellent maintenance package! Dustin Rooney was my salesperson and he did a great job answering my questions and concerns, even though he was new at the dealership. If he couldn't answer my questions he found someone that could. I am very happy with my new car!! It's the first brand new car I've ever had and the Optima was on the top of my wish list. I didn't think I'd be able to afford a 2014, but the good people at Bill Bryan Kia worked with me to make sure I got the best deal possible. I would recommend going to Bill Bryan Kia to anyone interested in a new or used car!

llmartin

9 de dic. de 2013

I purchased my new Kia yesterday 12/8/13. Zach Bell and JB are the best! They were incredible and got me into my new Kia with the terms and payments that I could afford. I even kept them there past closing and they never complained. They were professional and Zach very patiently showed me how to use all the cool gadgets on my car! I can't THANK them enough for making my Chritmas the happiest ever! You must go see Zach if you want a Kia!

Derrick2980

8 de dic. de 2013

This was the best car buying experience I had ever had. Tim and Eddie were great! They worked with exactly what I asked for. Tim is a definite asset!

Jibril_s

6 de dic. de 2013

Great experience. I was pleasantly surprised that the dealership followed through with my request for tint. The dealership also made sure the tires were balanced and oil was changed.

spydi30

5 de dic. de 2013

this was the best experience I have ever had at a dealership.... I will be recommending them to all my friends and family and will be coming here for ALL my vehicle needs....and I LOVE my Soul... thanks guys!

t2e0d13s

4 de dic. de 2013

I brought my six month old KIA Optima SXL into Bill Bryan Dealership for it's first oil change and while I was waiting for my car to be serviced I went into the sales department. John Morse asked if he could help me and I said that I was not ready to purchase another car for a while, but I said that I did have some operational questions on my car. He was so informative and had such a pleasantly pleasing personality. He also took a lot of time explaining the new car models to me. I would highly recommend John Morse if you are in the market for a new or used car. Ed S.

Franknjune

3 de dic. de 2013

We had not intended to purchase a new vehicle when we went to the dealership, but we were very impressed with the 2014 Sorento, and decided to trade. Daniel, the sales rep was very pleasant and well-informed about the vehicle.Randy, the business manager was also very pleasant and well-informed.

kittycat

3 de dic. de 2013

Dale did a great job selling me on the Kia they had available. I had no knowledge of Kia products. He knows the product and took the time to answer my many questions and fully explain what this car is capable of doing. There was no hard sell. I was just allowed time to fall in love with the car.

Dianes

1 de dic. de 2013

My husband and I stopped into this dealership to help us decide if we wanted to buy a Kia Sorrento versus a Hyundai Santa Fe. We met Dale Smith on our way into the dealership. We spent the afternoon with Dale and after a friendly nonpressure sales experience, which included a few test drives, we decided to purchase a slightly used Kia Sorrento. We felt we did get a good trade-in value for our used car and overall that we got a great deal. We also had a pleasant experience with Randy Bowser from the Financial Dept. We would not hesitate to recommend this car dealership based on our experience.

BettyCharles

25 de nov. de 2013

We meet Mr. Richard Winn at a "Car Show in The Villages, FL", several weeks ago, at that time he showed us a KIA SOUL and explained IN DETAIL, the car and about the dealership Bill Bryan KIA and gave us his card. Then on November 12, 1213, we went to Bill Bryan KIA in Leesburg, FL and met with Mr. Winn. He had a black "SOUL EXCLAIM" in the showroom with ALL THE BELLS AND WHISTLES. Well we fell in LOVE with the SOUL and with Mr. Winn's salesmanship. We had no other option but to purchase the SOUL right there and then. We are so VERY PLEASED WITH THE MANNER THAT MR. WINN handled our purchase. Mr. Winn is a GREAT CREDIT to Bill Bryan KIA. WE will recommend Mr. Winn to all our friends.Betty and Charles Clendenon17735 SE 119th AV ROADSummerfield, FL 34491tele# 352-307-3363

Bilibob

24 de nov. de 2013

I met Tim Lile at the New Car Show in The Villages and explained that with my bad back I was having trouble getting in and out of my 9 year old Spectra. I was considering a Sorento but once I sat in the new Soul, I was hooked! We took the Soul out for a test drive and I liked everything about it. Tim was very helpful with controls and answering all my questions. I felt like I was at home inside the dealership and that atmosphere continued when I returned to add the Diamond coating later in the week. I'll be coming back for any future service and , if needed, new vehicles. Thanks!

heavenlyperidot1982

23 de nov. de 2013

Richard Winn and staff whom I had the pleasure to deal with during my visit to Bill Bryan set the standard when it comes to customer service. JB and Edward were very professional and courteous which resulted in an exceptional car buying experience for my wife and I. The Dealership was very clean and welcoming I truly felt "invited", this is truly the type business that caters to the customer. Thank you very much for an exceptional experience.

Spawlicki

16 de nov. de 2013

Zach Bell was knowledgeable, friendly and we had a very good experience. The financing was easy. We would definitely recommend Zach to friends and neighbors.

ssrsj4341

4 de nov. de 2013

When I arrived at Bill Bryan Kia, I met Donny first and he was very friendly and thanked me for coming to Bill Bryan. He then directed me to my salesman, Dale Smith. I couldn't have asked for anyone nicer or more helpful than Dale. He is a credit to Bill Bryan Kia. Then I met Gayle who took me through all the finance paperwork and got me signed up for my beautiful new Kia Forte EX. Then Dale helped me get things set up online as to my cell phone - and then showed me how to use the capabilities of various features of my new car. I would recommend Bill Bryan KIA to anyone who wants to have a great experience when buying a car. My daughter and her husband have bought 3 KIA vehicles - they still have their Sorento, bought a KIA Forte hatchback a year or so ago and just traded it for a brand new Optima and they said I should go to Bill Bryan and look at the cars. I really liked my Hyundai Sonata - but LOVE LOVE LOVE my KIA Forte EX. I also enjoyed the popcorn and soda while watching the New England Patriots trounce the Pittsburg Steelers while Dale and Gayle worked on my car deal.

kimmied352

31 de oct. de 2013

I would highly recommend this dealership to anyone. Daniel was very patient with me being a first time buyer he answered all of question big and small. He also kept me laughing when things weren't going good for me. He went out of his way to find me a car that I love with all the must have requirments for me. He also help me with the prices. He was a saleman angel. Thank you, Kim.

jjray14

30 de oct. de 2013

I recently purchased a 2014 Kia Forte from the Bill Bryan dealership. Dale Smith is the sales consultant that worked with me during my quest to find a new vehicle. Dale listened very patiently and carefully to my description of the type of vehicle that I thought I was looking for. Dale helped guide me to the vehicle that met all of my needs and requests. Dale has a very professional attitude and he considers what is best for the client. Dale is also very knowledgeable and informative about all of the Kia products. It was a great experience to work with a sales consultant that truly cares about the clients needs. Gayle Hebb was an absolute joy to work with in reference to completing all of the final paperwork. Gayle made the paperwork process easy and comfortable...She is very knowledgeable.

sshipic

28 de oct. de 2013

Salesperson was very good...very friendly and helpful; however, we were promised (by his manager) a monthly payment for a specific term but when we got with the financial person, she extended the term so "we had the payment as close as possible to what was promised". We should have walked away because the deal she bulldozed over on us costs us additional interest of about $900. We love the car and we would recommend the salesperson but we will caution people about the switcheroo to get you to buy the car.

nelinda3207

19 de oct. de 2013

I have to say this is the best new car buying experience I and my husband ever had. Everyone was professional and customer service was amazing. I have already recommending family and sure to recommend more family and friend. Thank you all for all your hard work.

55joplin

4 de oct. de 2013

Dorothy was the finest person I have ever worked with in purchasing a vehicle. Greatest personality, which I found in all employees at Bill Bryan. She worked with me to get the price I needed, and left no questions left unanswered. I would recommend to all my friends.

muzzyreb

2 de oct. de 2013

This is the first time buying a car by myself, and from the minute Dale came over to me in the lot I felt at ease. He was very knowledgeable about what I was looking for and walked me through the process. Taking the car for a test drive gave me a feel for the car and Dale explained all of the functions I had never had in my other car. Trish helped me on the internet and when she heard I was in the showroom she came to say hello. She sat with me and we talked while Dale went around getting me just the right car and at the right price. I will be going back to have the Diamond Detail done on the car and it will be like visiting a friend. Thank you for having such nice people working for you. Rosemary Bell

Kaitlynrene11

17 de sep. de 2013

It was a Tuesday afternoon it had been a long day of test driving cars and crunching numbers By the time I reached Bill Bryan Kia. i was aggravated and ready to give up my search. But Ron was so friendly and relatable. I am a 5 foot twenty year old girl, so I look like a joke when I walk onto a car lot, but Ron made me feel like I was just as important as a Grown man with a fat check book. I laid out all of my cards and Ron met my needs at every level. Unfortunately at the time we believed that I would not be able to finance my new 2014 Kia Forte all on my own, and my co-signer was not available until Friday. When I finally returned on Friday Ron had made it his mission to do everything he could to see if I could finance all on my own, he knew how much it meant to me. As he was working that out I was in the good hands of Zach Bell, he showed me all the bells and whistles my car had to offer, and did everything in his power to assure my car buying experience was above satisfactory. At the end of my car buying process I was completely satisfied. Ron Stepp and Zach Bell are great assets to Bill Bryan Kia and I would recommend both of these gentlemen to anyone and everyone that is looking for a new or previously owned car.

jjordan110

17 de sep. de 2013

Tim was very knowledgeable and Paul, the manager, very cooperative. Richard Winn and John Morse were also very gracious and helpful. Tom in the Service Department directed us to the proper place for service. Daryl was very patient helping us pick out the proper color for the stripping. All in all, we were pleased with everyone we met at this dealership.

angid

14 de sep. de 2013

Very impressed with how genuine Tim Lile was with all aspects of our shopping from start to finish. No games were played and it was a no pressure sale. We got a great deal on our new Kia Soul and a fair trade in value on our beloved Saturn Sky. Super happy with the entire experience! As we have 2 years of included service, I can only expect that we will continue to be 100% satisfied. If you go, and I recommend you do, ask for Tim and tell them Angi sent you ;-).

pk47

12 de sep. de 2013

This was my first purchase of a new car. Zach was very friendly and low pressure, which I was quite thankful for. The dealership closed at 5:00pm, as it was a Sunday, but Zach stayed with me answering all my questions and acted like they were open 24 hours a day. I finally closed the deal at 9:00pm, even then Zack came out and made sure I knew everything I needed to before hitting the road I finally pulled out of Bill Bryan Kia at 9:30pm. I had reviewed Kia dealers and found Bill Bryan to be rated high, even though it is not the closest to me since I live outside Orlando. The drive is worth it, everyone there is so nice, and I love my Kia Soul.

ehendersonjr

12 de sep. de 2013

We had narrowed our list of possible cars to the GMC Terrain and the Kia Sorrento. Zach Bell listened when we told him what we needed and then showed us the car that met those needs at a price that was within our comfort range. Zach answered every question, including some that we didn't think to ask. Zach was thorough, knowledgeable about the dealer's products, and extremely professional. During the test drive, he understood my wife's fear about driving an unfamiliar vehicle on unfamiliar roads and planned the route so that it minimized her concerns while still allowing him to demonstrate the vehicle's performance. This was the first test drive we've ever taken that my wife actually enjoyed enough to be able to focus on the vehicle's capabilities. This was a great buying experience and Zach Bell was the primary reason we chose the Sorrento over the Terrain.

tgause5

11 de sep. de 2013

We had a 2011 Kia Sportage and wanted a little more room in the interior. We met with Ron Stepp and bought a new Sorrento. We were very pleased with his professionalism and his helpfulness. We have always been pleased with your dealership and your service department.

billgreaney

5 de sep. de 2013

John Morse was an unusually good car salesman -- no pressure -- very helpful. We were happily able to work out an agreeable leasing deal for a Kia Sorrento LX and we look forward to doing further business with Bill Bryan Kia.

Arlick

2 de sep. de 2013

We were fortunate to have Tim Lile as our sales agent. Hewas very informative without being pushy. Buying a car can be a traumatic experience butTim made it pleasurable and found the right car for us

Theblakes

31 de ago. de 2013

Absolutely amazing! Bruce was SO helpful, couldn't have done it without him. We will definately be back for our next car. He spent so much time with us it was unreal, you could tell we were not just customers to him he genuinely cared.

mist2

31 de ago. de 2013

From the moment we met Dale Smith we knew that we were in good hands .Customer service is what this dealership believes in and goes the extra mileto make the customer happy. We would recommend them to everyone andare very happy with our Kia. John and Joanne Ciuffetelli

dippelsw

20 de ago. de 2013

THE VERY BEST PURCHASE AND SALESMAN EVER. NO HIGH PRESSURE, JUST THE FACTS. GREAT PRICE FOR OUR TRADE IN.WE WOULD GIVE IT AN EXCELLENT RATING IF YOU HAD THAT!!!

vebob

19 de ago. de 2013

Right from the time we pulled up to your dealership we were greeted and made to feel so comfortable...Ron Stepp was very clear about our options after asking us about our needs and wants for a new car...he seemed very knowledgable about the cars..The deal went very smoothly and without any hassle at all...we drove our Rio out that day and we are very satisfied with Bill Ryan Kia so much so we got our neighbors to buy there as well....Vera and Bob Fuchs

kg1967

16 de ago. de 2013

I went to see a vehicle they advertised on the net. They could not show the vehicle to me nor did the salesman even know they had it. Ok fine. Husband went to see it, he test drove it, everything a deal is struck and paperwork signed. John came back after already excepting my trade-in and by the way we were paying cash for the balance, and said they did not w ant our trade in because his words" the door seals weren't very good. He had already broken the original deal I had struck with him and jacked the price of the car up and lowered the value of my trade I because of the no a/c. Ok fine still pressed ahead with the deal until once again they tried and steal more money from me. DO NOT GO THERE DO NOT BUY A CAR FROM JOHN BROOKS, OR ANY OTHER SALESMAN, at Bill Bryan Kia.

slebar

10 de ago. de 2013

I was doing some research online regarding purchasing a new Kia. That is where I met Donnie McDaniel. He was very friendly, answered all of my questions and several emails...it is because of Donnie that I went in and purchased the new Kia Optima EX. I had originally planned on going to anoter dealer but because of his help and expertise I chose Bill Bryan. When I arrived at the dealer, I was immediatey greeted by Bruce Gruff. HE was also very friendly and welcoming and asked what i was lookng for. I told him and he jumped into action! I had sen a car online and he immediately found it and took me out for a test drive! i never felt pressureed at all and he and the team gave me the deal i was looking for, Everyone I encountered was very friendly. This is my 3rd new Kia and this by far was the best car buying experience I have had by far! Thanks Donnie and Bruce

mccc2239

5 de ago. de 2013

We wanted a larger vehicle , had a small trade in . We were told that they would give us$ 6000. for our vehicle . We were there all afternoon as my credit was not to good because of medical bills . So salesman took us to look around and showed us a nice vehicle . Never did tell us the price , he was going back and forth saying he was getting the loan through. My husband ask him many times what the price was , stll he said let me work this out , I'll be back . then he said he needed $3000. We were so tired we said we could go 2 thousand , he had us wait again and the truth is we were just wore out by this time , not thinking . He said we had to see the loan person all the paper work was ready . At this point we went to his office , he had the papers ready and told me where to sign . We blame ourselves for this but we left with the car and the paper work and left the next day for vacation . When I got home I looked at all the papers ,I couldn't believe what I was looking at I owed $12, 995.00 so what I am paying for a 2005 kia Sorrento is a total of $ 2000.00 plus $6000.00 I pd down which is $20,995 for this vehicle . I know better than what I did but I am just telling you this so anyone else going to this dealership , please be aware of smooth talkers . I will pay a long time for just being tired of waiting and not aware of what was happening . I am 65 years old , I should have been more aware ..

gee926

30 de jul. de 2013

My mother & I were in need of a car. Her credit rating for some reason didn't show. Mine is fair & Tim Lile met us at the door with a friendly smile & a I'm going to do my very best to get you in a car attitude. Very patient & friendly . I could go on & on but I won't. But Thanks to Tim Lile my mother & I have transportation again. Very very pleased family.... Thanks

carmine1601

17 de jul. de 2013

Laurie and Eddie made us feel very comfortable and relaxed. They were both very knowledgeable and gave us clear and accurate information. They also answered all our questions without making us feel like they were dumb questions. We would definitely recommend to all of our friends or family to give you guys try when looking for a new car.

llibbey

16 de jul. de 2013

I wanted a larger vehicle and warranty was a big issue. Retired and on a fixed income appeared to be a negative for finding me such a vehicle. I did not think I was going to be able to purchase a vehicle at all, but Tim Lile, my sales associate and his support staff were determined to find me the right vehicle and deal. This dealership is fantastic, I can not say enough good things about Tim, J.R. (the General Manager) and J. B. (the Sales Manager) who showed me what a real TEAM effort is truly about. They made no promises, but vowed if there was such a vehicle "they" would find it and make it happen....well in about 3 days they found the RIGHT vehicle and it was perfect. Then Gayle, (Finance Manager) a seasoned professional of car financing, found the "too good to be true" financing and taking care of my trade-in. The total experience was completed with seamless ease (at least from where I was sitting).. All I can say if you want or need a new/used vehicle, don't assume it can't happen until after you let Bill Bryant's Kia Team see what they can do for you! I want to sincerely, thank each of you for taking such good care of me! Linda LibbeyTHEY REALLY DO, WANT TO SEE YOU IN A KIA!

Watersa023

9 de jul. de 2013

I was ready to give up searching for a car. I went to Bill Bryan and it was the best decision ever!! It was by far the easiest car buying experience I've had. Everyone there is extremely helpful without being overbearing. Daniel and Richard were amazing and very accommodating. I would tell anyone who wanted to buy a new car to visit this dealership!!

bukwee60

9 de jul. de 2013

Awesome experience from sales to financing. Tim, the sales rep, was very knowledgeable about all of the vehicles and provided great insight on features, benefits and latest technology available. Mr. Randy Bowser was just amazing providing the best financial solutions based on our budget and did not push any unnecessary items. He made sure that we were completely satisfied with our new vehicles as well as our finance options. Great shop and will recommend to my friends!

happylady64

7 de jul. de 2013

From our first contact with Mr Morse, he was very helpful. He showed us several vehicles that matched perfectly our description of what we were looking to buy. He answered all our questions and pursued the answers when it wasn't readily available. We explained that we had only started our search and he was very understanding and put no "pressure" on us for an immediate answer. This was unbelievable from our past car buying experiences. We left the dealership and searched elsewhere for two days. Nothing we came across compared to what we found in the 2013 Sportage or the people we came in contact with. We went back to seek Mr Morse's help again. The deal he offered us, fit our budget, our traveling needs, and made a new friend along the way. We were certainly happy with our Bill Bryan Kia experience.

cracker1

7 de jul. de 2013

My wife and I went to test drive a Sorento and left with a new car. Sales people friendly and helpful. GO THERE GREAT EXPERIENCE!!!!!!!!

earthHun

6 de jul. de 2013

We called and got a quote for a used car to pay for with cash. Got the quote and went to the bank and got cash. Went to the dealer countered their offer $385 less and they came back to me $380.00 more then they told me over the phone??? They told me that there was any other fee that was not added in. Told them have a good day and took my cash off the table and went to get the wife and kids from their play area... The internet manager I think his name was Robbie came to me and asked what the problem was I told him and he said to wait a minute as he was the one who gave me the first okay on the quote over the phone... We waited and he came back $60 over the quote he approved to the guy to tell me over the phone. I told him have a nice night... He asked me if I didn't think it was a good deal and that I was going to walk over $60 dollars. I told him it is $400 more then I want to pay. He said are you trying to negotiate? I told him I was told a price on the phone and that I was countering it. He then just walked away as I was saying so yo tell people a price on the phone to get them in here and then tell them it is more???This was a bad experience for the second time as I tried to give them a second chance. About two years ago we went to them for and advertised car with air conditioning as a feature offered at a great price and after coming down to test drive I saw that it did not have air and told them that it says it does in the ad on-line... Beware of what they say and what they offer as are all nice until you stand up and not want to be "taken for a ride"

LinKimChe

5 de jul. de 2013

Our daughter (with her father's help) purchased a 2009 Sorento a week ago. They worked with Tim Lile and were very pleased. Ronn mentioned to Tim that I was thinking about buying a Soul. Tim called me about a possible upcoming purchase. We spoke several times over the week about used Souls on the lot. I had opurchased a new 2000 CRV which had over 2000,000 miles on it when my daughter traded it for her Sorento. I loved driving that car and also wanted to test drive a newer CRV. When Ronn and I met with Tim on July 4th, Tim asked me what I was looking for in a car. My requests were good visibility, ease of getting in and out of the car by sliding in and out, not climbing in and out, cost, warranty and gas mileage, not necessarily in that order. I was not interested in sunroof or advanced electronic features. We selected a Dune 2013 Soul to which we will add a back-up camera. Tim was in tuned to my needs and was patient and helpful without pressuring. I would definitely refer friends to Bill Brian Kia.

revmom57

1 de jul. de 2013

Awesome experience I've never had a dealership or sales person do what they said with a car sale. Exceeded my expectations. Would definately shop there again.

bevans1957

1 de jul. de 2013

Great Dealership, Great Sales People and Great Service Department.I have bought 2 Kia`s from Bill Bryan in the past 3 years. If you want a Kia this is the place to go.Barney Evans

Rapsody

28 de jun. de 2013

Zach was great, very helpful, and very informative. He helped us with our trade-in and we left with the exact model and type of car we were looking for. He was very friendly and answered all of our questions that we had.

keytracker51

27 de jun. de 2013

I am a return customer to the dealership. Bruce Ruff was friendly, courteous, and informed during my latest purchase. He listened to what options I was looking for in a new Sorento and proceeded to check every one on the lot for the one that matched my criteria. He did not pressure me into making my purchase, but did offer suggestions and alternatives. Bruce even called me at the beginning of the week to help me arrange my first service appointment with my 2014 vehicle. I came back to Bill Bryan Kia because I have noticed a commitment by everyone that I have dealt with there to do their best in servicing the customer. And I believe that the dealership and their employees realize the deal begins with the sale and does not end with it!

tiachi

27 de jun. de 2013

I had an appointment through the internet manager to test drive a Kia Forte Koup. I made it clear I was in a decision mode as to decide on a vehicle I wanted to buy and would be visiting another dealership (mainly Honda and Hyundai and would not be purchasing that day). My salesperson Serhan, who I did the test drive with was very nice and polite and understood I was not ready to buy today. Seemed like it is the dealerships practice to bring over the "big guns" if the sales rep did not write up a sale. I do not remember his name but he was very aggressive and rude. He even seemed angry when I told him not ready to deal today, still want to look at other vehicles. I wonder if he would have acted like that if I had been a man! I am a 68 year old woman and did not appreciate the treatment I received there. I will never go back to this dealership again. I have however, decided to purchase a Kia Forte Koup (2014) but will be at another local area dealership that treated me in a polite, professional manner.

toni7

26 de jun. de 2013

Fantastic buying experience from head to toe. Our salesperson John Morse was a pleasure to work with and knew his stuff. He could not do enough to please you. He worked with Roberto at the front desk and they managed to get the deal that we could handle. When we were finished we went to the final stage [ contract ] and it was a pleasure to meet Randy, who filled us in on all the other details. Your personal are well trained and have the right attitude to work in the car selling industry. Don & Linda Barry

miakia

19 de jun. de 2013

Stanley Decius did a wonderful job of answering all the questions we had and was very polite and courteous. Highly recommend him as a salesperson. He went out of his way to insure we were satisfied with his answer and when he did not know the answer he sought assistant from other employees. For such a young man he displayed exceptional knowledge and professionalism.

JackDianne

17 de jun. de 2013

Just purchased a Kia Sorrento from Richard Winn. He was extremely professional as was all of the people we dealt with. Gayle was a pleasure to work with and we felt she had our best interest at heart. The entire dealership felt "homey" and comfortable...I LOVE popcorn!!! Love our new car and look forward to dealing with Bill Bryan in the future and will definately recommend your dealership to others.

SherylWaters

17 de jun. de 2013

Danny is a new, young salesman. He put 110% into the sale. He is an asset to this company. Because of him, I will buy all my future vehicles from this dealer. This is the best experience, in buying a car, I have ever had. Thank you Danny! You did an outstanding job.

ugenefw

11 de jun. de 2013

Second Kia Soul alien we purchased from Richard, excellent Sales Rep and person. Honest, and works with us for best deal. Highly Recommend. Also want to thank Gayle Hebb for all her assistance during the closing, she is a Keeper.

Customer878889

4 de jun. de 2013

Zach Bell listened carefully to our needs and showed us the vehicles we wanted to see. Once we had selected a Kia, we reached an agreeable price in a fairly quick time.

danie1320

30 de may. de 2013

Great buying experience! This is my second car purchase and infinately better experience from the first. Dororthy was fantastic. Very Knowledgeable and patient. Love my new car!

flatheadron

30 de may. de 2013

I have been buying cars since 1959 and have never had a salesman as good, knowledgeable, friendly, helpful, patient and concerned as Serhan Alkan. He never rushed us or used high pressure sales techniques.

mommo8263

29 de may. de 2013

We came to this dealership after purchasing a truck at another Bill Bryan dealership. We loved their service, fairness and friendliness and when it came time to replace our car we came to look at the KIA. From the minute we walked in, we were treated in a friendly, professional and fair manner. Our salesman, Ron Stepp was knowledgeable and patient, we test drove a few vehicles, asked a lot of questions. Ron was patient and spent most of his day with us. We walked out of their with the keys to a new Soul feeling we got a fair deal and confident that if any problems arise this dealership will stand behind their product.

busyme

28 de may. de 2013

We bought our 2nd new KIA from Bill Bryan KIA and would highly recommend to anyone looking to purchase a car to go there. They are friendly, fair and stand by their products. The salesman was very patient, showing us all the different cars available and let us test drive all of them so we knew that the car we chose was right for us. The Credit Manager Gayle, was also very helpful in getting us the best finance rate available and made sure that all qualifying discounts were applied.

javajev

25 de may. de 2013

Our Sales Consultant Serhan "Sergio" Alkan and the F & I Manager Gayle Hebb were an absolute pleasure to work with. They showed true professionalism, courtesy, respect, and honesty. Their knowledge of their products are outstanding; Serhan with the auto, and Gayle with the financing. This was the first dealership in which the employees were always greeting you with a smile and a hello. My wife and I both agree that when our next car purchase comes along, we will return to Bill Bryan KIA.

lolok8

24 de may. de 2013

Serhan Alkan made my car buying experience great. The process went smoothly and Serhan was very helpful. He was informative and listened to my concerns and needs in what i wanted in my new car.

crandoc48

22 de may. de 2013

John Mores met us with a big, smile introduced himself and asked how he could help us. We told him what we were looking at the Kia Soul. He asked what color, we told him the silver one. John was so fast getting the keys he was like a jackrabbit which was a good thing it was hot and we did not have to stand in the sun for a long time. John said lets take it for a ride I drove one way and my wife drove back to the dealership. When we got back john asked us into the sales area and offered us a drink and some popcorn. Then asked if it would be ok to take some information from us and we agreed. Before you know it the sales manager came over and introduced himself. At that point the negotiations started and before it, we were signing papers. I knew John was new but he had a good handle on his job I believe in a short time will be one of your top salesmen. This has been the far best and fastest car purchase I have ever had in my lifetime. Myself and my Wife would like to thank everyone at the dealership for their Professional that they showed to us on our deal. We will spread the word about Bill Bryant dealership and also give them John's Name. If john gives everyone the same treatment he gave us it will be a pleasure to everyone he meets. Keep up the good work John Mores.Thanks so muchVernon & Diane Evans

HLA234LIFE

20 de may. de 2013

THE EXPERIENCE WITH THESE GUYS WAS EXCEPTIONAL...ZACH BELL AND STAN DECIUS WERE BOTH VERY PERSONABLE AND EASYGOING. THEY MADE THE BUSINESS PART PLEASANT AND PAINLESS...THEY COVERED ALL BASES AND THOUGH ENJOYABLE, REMAINED VERY PROFESSIONAL. PURCHASING A 2010 CHEVY MALIBU HAS NEVER BEEN MORE FUN!

Cmredd

17 de may. de 2013

John was awesome he is new but did a great job. The Sales Manager and Finance Manager were wonderful 5 stars for them all! They helped me out with re building my credit with the vehicle purchase. Great dealership low pressure .

nansue

17 de may. de 2013

This is our 5th Kia, the other 4 were purchased from Galieana Kia in Fort Myers, Fl. This is our first lease, but we got wonderful responses from everyone we talked or worked with on this transaction. Funny thing is, we were just driving by and saw the dealership had put cars out on a different location, we'd planned to do some shopping for a new car on the weekend, however we never quite made it to the Ford dealership as we took home a cute little red Soul. The salesaman, Tom Burchell has numerous salesman of the month awards and we could see why, he was great!

DonL

14 de may. de 2013

Laurie Perkins was excellent to work with. Very professional, made buying experience hassle free. I would recommend Bill Bryan Kia to anyone who is interested in being treated with excellent customer service. Laurie is great!

kimnray

13 de may. de 2013

Great Deal Great Finance Great Salesman FAST transaction love the car painless experiance would send others to see tom would use the dealership again thanks a bunch Ray Gantek

dakotahdoug

10 de may. de 2013

The fact that the sales associate is so knowlegeable with the, control features of the car and his confidence that we would love the vehicle, brought our reasoning to a another level. We own a 2011 Sorento EX, but needed more features that requires ease of operation for us eldery people. The quickness of preparation of numerous paperwork, the ease of financing but above all the confidence shown by your staff is a joy to purchase a new car.We love our new 21014 Sorento SLX, we love the experience, but above all we love Serhan "Sergio" Alkan.Keep up the good work your doing!

nichols3

6 de may. de 2013

This dealership was very friendly and helpful. Zach was extremely good at his job and very knowledegable.The Sales manager was very good extended a creditable deal to me. Even though I did not stop in to buy a car this day, I ultimately wound up buying one.

anaher1

5 de may. de 2013

Ron Stepp was absoloutely charming and very helpful I purchased a Kia Soul 2013. He gave me a good price, and I was totally happy with the way he handled the deal, smoothly, informatively even answered some of my dumb questions as it is the first time financing my car, I've always paid cash before. It was totally pleasurable making this deal with him, he stayed with me till it was time for me to drive off, and ofcourse offered me help in answering any questions I may have later.

jamesann

1 de may. de 2013

We arrived at Bill Bryan Kia and were met by Ron Stepp. we were treated with the utmost respect and courtesy. we were looking for a new car. Ron's knowlege of the Kia car's waas well presented to us. The team worked well with us to make our purchase complete. Ron explained to us every aspect of the Kia Soul. He is a great salesman and he and the dealership will be recommended by us to our friends. Ann & Jim Clough

pmondro

28 de abr. de 2013

Friendly and efficient, Zachary went above and beyond to see that our new vehicle needs were met. We were so blown away by his enthusiasm that we were going to buy from him even if the vehicle didn't entirely fit our needs. He did find the vehicle we were looking for and made the long process of buying a new vehicle very comfortable. He even came to our home to pickup our trade-in. I will recommend Zachary to our friends who are looking for a new vehicle!

toyjumper

27 de abr. de 2013

My wife and I was looking for a Van and had stopped at several dealerships, At your dealership was the first time in many years we felt like a customer.The sales associate MR Gary Johnson did not take our order on the new car we bought, Instead he started his demonstration on and about the vehicle, made sure we knew everything about the car not slacking off one bit, and then moved to close the deal. AND THAT IS THE WAY YOU SALE CARS. No high pressure, just good salesmanship, not like the order takers we encountered at other dealerships.MR Johnson and Eddie Pereira the finance manager both worked with us on what we needed and didn't try to sell us something we did not want.We stopped by your dealership just to see what the KIA Souls looked like and came home with a new car.If you knew me, you would know I hate to trade cars and usually get mad at sales people within fifteen min. of being there and that was not the case this time.I can not say enough good things about how we were treated by Gary and Eddie, and would gladly encourage people to come there. Keep up the good PR because I for one am tired of businesses that act like they have all the business they need and are doing you a favor by just taking your money.I just hope we get treated that good when it comes time for service.Please give this to the owner, I feel he should know when some of his people are doing such outstanding jobs. Sincerely Yours William [Bill] and Mary St Clair

villagesgolfer

26 de abr. de 2013

Graet people to do business with. Very happy with this salesperson and dealership. They addressed all of our concerns, and went out of their way to satisfy us.

thelabontes

25 de abr. de 2013

I had extremly great customer service right from the moment I walked in the door. Every one from Dale, to the Finance (Gayle) went above and beyond to make my purchase easy. I am very happy with my purchase.

mrsmes

24 de abr. de 2013

We were treated with the utmost respect and courtesy. It is a clean, pleasant environment with the comfort of their customers in mind. I love our Kia. It is exactly what we wanted and the price wasn't bad. The personnel we dealt with were friendly and helpful.

PMW123

22 de abr. de 2013

It appears that all the Bill Bryan dealerships share the same philosophies; listen to the customer than accommodate our needs from bumper to bumper. The inventory is huge, pricing is competitive, service impeccable, internet sales department is state of the art, sales staff is friendly and the environment is pleasant. Purchasing a vehicle from the Bill Bryan Corporation is the best car buying experience ever.

michelle7963

22 de abr. de 2013

This was a much better experience than at other dealerships I have visited. So much so I actually bought the car I was interested in! Stanley was very polite and we could see that he is learning the ropes. Jason is a clever closer without adding any pressure.Thought, you may want to put a KIA key ring on the keys when you hand them to the new owner. I am looking forward to living with my new car :)

rickgranberg

18 de abr. de 2013

I came to purchase a new car for my wife. They listened to her every wish and matched them perfectly all the way down to the color. They even worked with me and got the price to where I was feeling comfortable. In the end, it was the warranty and maintenance that sold me. Both of our salesman helped out all the way and even took the time to play and interact with my children. Over all, I would definitely be back for a car for myself when I return from Afghanastan.

jdhedge

17 de abr. de 2013

We are very pleased with the overall customer service we received. Laura Perkins and Stan spent lots of time with us showing different vehicles and one that would fit our budget. Randy, in the finance dept. was a great help and found us the financing we can afford. You have a great team at Bill Bryan Kia.

bevans1957

16 de abr. de 2013

My car buying experience was great. Tom is very honest and up front with true answers to any of my questions. My new Soul is out of this world, very comfortable.The other person that made my experience great was Gail in financing also really knows her job real well.Thanks AgainBarney Evans

scooter1453

15 de abr. de 2013

The rating I gave was because we were treated remarkably. From the moment we pulled into the dealership til we drove out with our new leased car, we were given awesome treatment by Ron Stepp. He was professional, he had a great product and he was obviously proud to be selling at Bill Bryant. The vehicle speaks for itself but the hospitality was a bonus....people cared about our purchasing with your company and they held our hand throughout. For all of this, we thank you very much.....we have already recommended Ron, as well as your dealership, to friends here at The Villages.Bonnie & Jerry Chasse

CBIFOODMAN1

13 de abr. de 2013

I must say that the experience that we had today at Bill Bryan Kia was the best We've ever had with a dealership. Zack Bell couldn't have been more attentive to our needs, and could answer any questions we could think of during our visit. I must also thank Eddie Pereira for his help with financing. He helped us get the kind of deal that helped seal our deal. I wasn't sure we were going to be able to make everything work for us, but to our surprise, with their help we drove out in our Dream Car. Thanks again for everything, we will definitely be sending people you way.Mike & Susan GardnerGainesville, Fl.

jammin32j

13 de abr. de 2013

they told my wife they would give her 2k for her trade in. they lied, then they told her that they could get her payment around 225 a month. they lied, then they waisted 4 hours of her time with all this. she showed the general manager the email the sales person sent her about the 2k for the trade in and the price of the new car. the manager said he never approved that price and that he would not honor that price. I will Never do or recommend doing business with this company.

randpc

11 de abr. de 2013

Went in to have our 2011 Soul serviced, got to talking with Sergio while waiting, he is a great asset for the Dealership, ended up buying a 2013 Soul from him.

tanya21001

8 de abr. de 2013

Bruce was very helpful in our Decision of what vehicle to choose. He was not over bearing like most sales people tend to be. Thank you.

bjcinfl2000

7 de abr. de 2013

Sergio was friendly, informative, knowledgeable and excellent to work with. He made us very comfortable and answered every question we asked with ease. Sergio went out of his way to ensure that we were comfortable during our visit. We liked the low pressure sales technique that Sergio used, what I liked about it was that we asked questions and he understood that we were knowledgeable buyers and just answered the questions. He did ask us what options we wanted and then showed us how to get those at the better price for us. Although it may go against sales persons training he appropriately evaluated our needs and personality and did not hard sale us which resulted in our purchase. We would recommend him to any of our friends. If this review was based only on Sergio, everything would be listed as great.However, the paperwork process was at best "OK" but there were parts that were very bad, like it took over 4 hours to complete. Gayle was friendly and helpful, she explained everything well reviewed our options although there was a problem with the final price we had agreed upon. It took over 4 hours for the closing process to be completed and it made us question whether the process is designed to wear us down so we don't pay attention to the numbers which were several hundred dollars above the agreed upon price. Which left us disappointed at the end of the process which left us very frustrated and tired. In defense of Gayle, it was after hours and the managers had already left for the day. In the end the numbers were corrected due to our insistence and Gayle's help. The dealership was very welcoming from the time we drove into the lot. The sales people were waiting to help us and we did not have to wait. There were parking places available for their customers. The grounds were well kept and presentation of the vehicles were excellent. Once inside the showroom, it too was very clean with an appropriate layout for the business that needed to be done. We will be recommending our friends and family to Bill Bryant Kia and salesperson Serhan "Sergio" Alkan.

Mistymiller

6 de abr. de 2013

I came in not knowing if I would be able to get the car I wanted. Rob and Dorthy bent over backwards to help me. They were especially nice to my three year old son William. I was very pleased with the service and my purchase. My sister and I both own Kias and I would recommend your dealership to anyone.

joanne9399

4 de abr. de 2013

Dorothy was the best of all in buying a car. Extremely though to make sure I knew everything about the car. She said to come back for more training. Dorothy stayed very late to make sure every thing was gone through. What a dedicated employee. I will recommend anyone who asks me where I got it and who to see. Everybody was great. 10 stars for the whole dealership.ThanksJoanne Waffa

lindaperky

2 de abr. de 2013

Tom was right there when we entered, he was very pleasant at all times, he presented the various options to us to meet our criteria. He was not "pushy" at any time. Humberto also spoke with us and again, was very pleasant and accomodating. Overall, it was the most pleasant car-buying experience I have ever had. Would reccomend Tom, Humberto and Eddie highly!!!!

chauchey1

1 de abr. de 2013

Went in to purchase a preowned Sorento and ended up getting a great price on a new Sorento and couldn't be more pleased. The customer appreciation shown by our sales rep, the manager and the finance department was fantastic. We would highly recommend dealing with Bill Bryan KIA for your next automotive purchase.

lowens41

1 de abr. de 2013

My experience with Zach Bell and Gayle Hebb was wonderful, both were very professional and made the car buying process a lot simpler than I thought it would be. Zach Bell was very knowledgeable about the Soul and answered all my questions, Ms. Hebb was wonderful and took as long as we needed to understand the financing end of the purchase. All in all I would recommend to everyone buying to go see Zach Bell and Gayle Hebb at Bill Bryan Kia for their next car purchase!!!

devin12

31 de mar. de 2013

Best car buying experience ever! Laurie Perkins was the most knowledgable and kind sales person ive ever encountered! I will recommend this dealership thanks to Laurie Perkins!,

long2000

30 de mar. de 2013

Great all around experience. Very friendly sales and finance specialist. Was recommended to Randy Bowser and will recommend this dealership to anyone I hear interested in purchasing a Kia. Dealership is over an hour from my home and I plan to take my car to this dealership when it's maintenance time

GranGran

29 de mar. de 2013

Zach Bell introduced himself immediately. He was very friendly and respectful. He made us feel comfortable. He is very knowledgable. The sales Manager also was very open and made us not feel pressured. The whole buying experience was unusually nice--peaceful. No hassling--no pressure--All auto dealers could take lessons from the staff at Bill Bryan Kia..We were shown around all departments and introduced to people in the service department...Zach was so efficient at his job--we felt right at home.. We are not nervous about our first trip to the service dept at all, and that is unusual..I will definitely recommend Bill Bryan KIA and Zach Bell to my friends and family..

Leahferrari

28 de mar. de 2013

Our research on SUV's led us to narrow the selection field down to two vehicles. When it was time to take our last look, we chose to stop at Kia first. We left Bill Bryan Kia's showroom with a deal in hand and only took a cursory look at the second vehicle before making our decision to purchase a 2014 Sorento. Everyone we dealt with at Bill Bryan Kia during our purchasing process was friendly and knowledgable. My wife and I would highly recommend Bill Bryan Kia and the 2014 Sorento.

caroltiny

26 de mar. de 2013

I was treated with respect and courtesty by everyone, questions were answered, any problems were solved. I was given a complete run down of all functions of the car before I drove it off the lot.

jerryswit3

26 de mar. de 2013

Ron is positively Great with older customers. We are 82 years old. We told Ron what we were looking for and he went about presenting the features of a KIA RIO - we took it for a test drive ,negotiated a fair value for our trade in and then arrived at as bottom figure for the new car. Ron made the whole process absolutely painless and to top it off the new car is exactly what we wanted. It is perfect for our needs.. Ron sold us on the dealership and the car. We love it.

pttyrutherford

26 de mar. de 2013

Ron is a great salesman. He made it very easy to want to purchase the car. First, he made sure it was what I was looking for and then made sure it was at a price I was looking to spend. I was really amazed how fast everything was. I arrived at 4:30pm and walked out with my brand new car by 8:00pm. I will definitely recommended this dealership and Ron Stepp to any family or friends that are looking to buy a car.

bigdan54

24 de mar. de 2013

They were so great and Zack Bell and Gail Hebb went out of there way to get my purchase. I would recommend Bill Byant to my friends and family.

Kiki12

23 de mar. de 2013

What a fantastic experience! Each person we dealt with was friendly and went out of our way to help us get our new fabulous Kia soul!

deebee1975

18 de mar. de 2013

Jason was very courteous and did everything he could to accommodate our needs and earn our business. He was able to negotiate a down payment that we could afford and put us in the car that we wanted.

tnauta

15 de mar. de 2013

Dale was a very personable salesman whose style was to please the customer, not to pressure us. We enjoyed getting to know him and also the fact that his price negotiation style was to-the-point and not overly aggressive, contrary to many car salesmen we have experienced. We would go to this dealership ,and this sales employee, again and will recommend him to friends.

RussellCalabrese

4 de mar. de 2013

Sergio was very helpful and insightful in selecting my vehicle. I would highly recommend him to anyone wanting to buy a vehicle. My overall grade is A++.

klwrigley

2 de mar. de 2013

After bad experiences at two other Kia dealerships, we found a 5 star experience here: professional, courteous, straightforward, honest, and informative. They listened carefully to our needs and expectations and delivered in an exemplary manner. Thanks to Gary and Gayle for going above and beyond.

jkings

2 de mar. de 2013

We just purchased a new Soul and Jason was our sales rep. Jason is terrific. He is smart, knowledgeable, respectful and kind. A perfect salesperson. Our experiance with Jason and the rest of the staff at Brian, was the best car buying experiance we have ever had. I will certainly recommend Jason and the dealership to anyone. A pleasant experiance. John and Denise Kingsley

barbaradellavecchia

28 de feb. de 2013

This was the first time I bought a car on my own. My saleslady was wonderful and patient with me and answered my zillions of questions. They gave me a good deal, and I love my new car.

czeke

26 de feb. de 2013

This is my third Kia from Bill Bryan. I have reccommended this dealership to all my friends and they have purchased and are satisfied also. Our Salesman, Richard Winn, is the best you could ask for. Your service dept is the friendliest in Leesburg. Keep up the good work. Carolyn Zuccone

bobguogas

25 de feb. de 2013

A very pleasant experience in buying a new car. No pressure, felt free to ask questions and salesman was exremely courteous. I got the pricing I was looking for and no haggleing over any unresolved items. I would recommend to anyone

shonnabell27

12 de feb. de 2013

Bruce was so understanding and so concerned with making our purchase so smooth. would recomend him as well as bill bryan kia to anyone! Thank you Bruce

Bill1816

11 de feb. de 2013

Wonderful experience with Matt Norris. Wish there could be less back and forth over price, but that was not Matt's problem. In the end it worked out great. Looking forward to years of good service. Tricia Hair was very nice and friendly. We were there from 10:30 AM to 3 PM and it seemed like a long time sitting and waiting.

carolynsdrapes

6 de feb. de 2013

We went to Bill Bryan Kia to trade in our 2008 Kia Specta 5 door. While our Specta has performed wonderfully, we wanted something a little larger with more features. Salesman Ron Stepp quickly met us in the parking lot. We explained to Ron what type of car we wanted to purchase. He introduced us to the perfect car which was a Forte 5 door. We loved it from the moment we first saw it as it had everything we asked for and more. Ron worked with us on the financial part until the trade difference was agreed upon. Gayle Hebb, business manager, worked out all the details of our loan. She was lots of fun to work with. My wife and I are self employed which makes the loan process more complicated. We appreciate the extra effort everyone made to make this buying experience pleasurable. We would highly recommend Bill Bryan Kia to anyone who is looking to purchase a new vehicle. They went the extra mile to put us in an affordable car that exceeded our expectation.

peachysally

5 de feb. de 2013

I purchased a new kia in January from Bill Bryan Kia. My experience there was wonderful! Jason Dingman was a pleasure to do business with. He was courteous, knowledgeable, and extremely friendly. I had so many questions and he was beyond patient! I would highly recommend him and this dealership! Thank you Jason for all your help!

rapplas

1 de feb. de 2013

From the first contact, I was treated as the most important person in Serhan's day. He would make sure I was completely satisfied about anything I questioned regarding the models of interest.

mullener907

31 de ene. de 2013

we came in having my van looked at and walked out with a new one instead . Great job! We love this place. Everyone is knowledgable and pleasant to be around.

pyander

29 de ene. de 2013

The sales associates we dealt with were very knowledgeable and helpful. We purchased our previous vehicle from Bill Bryan Chrysler (Fruitland Park, FL). We were very satisfied with service in both locations.

Bridgeport

28 de ene. de 2013

Everyone was wonderful to us. Every employee we encountered, sales person, sales manager, business manager, service manager and other employees who just said "Hi" were very friendly and professional. Love the upbeat attitude of employees. Love the car. We probably should have negotiated a little more on the price but overall we are very happy with the car.

mlouisedavis

22 de ene. de 2013

My overall experience of buying my new Kia Soul from your dealership was great. I enjoyed working with Bruce Ruff and with Eddie the finance man. I would recommend your dealership to anyone who wants to buy a new Kia. I love my Kia Soul. I would recommend Bruce Ruff to anyone.

OPSVOAOL

19 de ene. de 2013

We were very pleased with Richards service and guidance through our whole buying experience. We were not expecting to purchase a car the day we came into the dealership but everyone was so pleasant and helpful and quoted us a price we were pleased with we went forward with it and are glad we did. The service we have received since our purchase has been beyond what we would have expected. Keep up the good work and we look forward to working with you in the future.

bandstandrevue

16 de ene. de 2013

I was very satisfied with the service I received. However, I was somewhat dissappointed at the fact that I had to pay to have splash guards installed on my new vehicle. After spending nearly seventeen thousand dollars, I would think the dealer would have given me the splash guards. ($88.00) Good people. Would go there again.

wirthfam

16 de ene. de 2013

As my wife and I pulled into the parking lot, we did not expect anything different than any other dealer. Boy were we wrong. With my less than stellar credit, i was expecting to hear, "sorry" cant help you, however what we did hear was, lets see what we can do. We were treated to the friendliest customer service we have ever encountered. Matt was a great guy and i was put at ease in a few minutes and he was able to gain my trust in no time, ( not as easy task). They were able to offer us a New 2013 KIA Rio, within the budget we quoted. We drove away happy and feeling good. 3 days later we went back to have some detailing done , and i mentioned to Matt, that I wish we bought a different car with a little more bells and whistles, and maybe i jumped to quickly at the deal they gave me. Matt said, give me a minute. Matt came back and said that his boss said that if we would be happier in the other car, then we should have it. I was floored, i never expected to hear that. Before i knew it we were signing the new paperwork for the new car.. UNBELIEVABLE!! Never have i been treated so well in the 40 plus years i have been buying cars. I am still in shock at how far they went out of their way to make us happy. As long as i live in Florida i will Never buy a car anywhere else.. If you don't buy from these guys, you are NOT getting the best car buying experience EVER!!

David J Howe

14 de ene. de 2013

Last Sat 1-12-2013 we started out to buy a new car.I had noticed Bill Bryants add in the newspaper on friday.I called my grand daughter to inquire ,as to any problemssince she had just purchased one in N H where she lives. She told me that i would love the Kia experiance. She has had no problems at all with hers.I pulled into the Kia dealership and was greeted by at least four employees open doors for us and offering something to drink immediately.This is when we met Bruce Ruff on the sales team.Over the next 2 hours we became very good freinds.As the talks progressed we got closer to closing the deal. I had earlier expained to Bruce I was going home with a new car,whether it be a Kia or something else.At this point he assured my wife and i ,that it would be a new kia sorento.Well he made all the figures come together with another associte by the name of Humberto.The next person to impress me was the buisness mannager Mr Randy Bowser who took care of our every need.The deal was both a pleasent experience and fun.Thank you Bruc you are truley an asset to Bill Bryant dealerships Sincerely Dave & Irene Howe

mugsyv

9 de ene. de 2013

DAVID FERRER WAS THE MOST HELPFUL PERSON. HE WAS PATIENT, KIND AND WENT BE ON THE CALL OF DUTY. HE SHOULD BE HIGHLY APPRECIATED AT BILL BRYAN KIA. HE IS A DEFINITE ASSET TO YOUR COMPANY AND REPRESENTING KIA. MY DAD AND I APPRECIATED HIS HELP TREMENDOUSLY. JANIE DOYLE MANSFIELD AND JAMES D. BOSWELL

Upset clermont

4 de ene. de 2013

I had used the service dept. exclusively for two years. When I made my last appointment, the service advisor insisted on up selling. I understand that's what dealers do. I only wanted certain things done and she wouldn't abide by my wishes. Sorry bill Bryan Kia you lost a good customer forever. When someone asks for something, you provide it!

spyder900

2 de ene. de 2013

Me and my husband recently purchased a gently used SUV from this dealership. Even though the price of the vehicle was a measly $11,000 and therefore not as big of a commission for the sales consultant/dealership we were not discriminated against. In addition to not being treated differently Bill Bryan KIA went above and beyond in three major categories. First off, their sales consultant Jason Dingman was a genuine pleasure to be around. He was courteous, knowledgeable, patient, friendly, and resolute. Mr. Dingman was very friendly with us both from the moment we arrived, he was always smiling and acknowledging us both with pertinent answers to our many questions. Before we came to this company we went to a different big named company that I will not name just for tactfulness sake however; their sales person was the exact opposite in many ways. We were swiftly approached by a salesperson whom did not have any idea of any vehicles that were around our price range. This could of been from not caring/listening to us (the customer) in what we were willing to spend. After the random walk around the dealership and many attempts to entice us into new cars well out of our price range we were escorted to there super recently traded in portion of there lot. Don't forget this is not a side lot I am regaling here this is a main dealership I couldn't believe this whole experience myself. We were asked to point out anything we were interested in while the sales guy would point out other vehicles that I assumed were the lowest in quality or just plain atrocious in price, year, and nothing that any individual would actually need/want. We finally gave up and politely left only upset that we had let them waste so much of our time.That is a hard memory to erase from my consciousness, the fact is a sales representative is a face of the company they work for. Mr Jason Dingman may have asked us if we would like to try and get a different vehicle even one that was higher priced but once we were adamant on our choice he did not mention it again. In our opinion he was smart in knowing his customer base and what they really wanted. In summarization he listened to us. Plain and simple we were treated respectably and professionally.The second thing I would like to boast about for this company is there ability to really go to bat for there customers. Unfortunately, I am a first time buyer and had a snag in proving my income. A long story short it took them almost all day to find me financing because I am self employed and even though this was not an easy sell they did not give up. Specifically their finance specialist Randy Bowser whom had well over thirty years experience which is impressive in itself really ironed out a fair deal for us and explained every aspect of our car loan. You could really tell that he had earned his position and knew what he was doing.The last category we felt that we had to mention was the dealerships website. A lot of perusing and navigating other websites and researching for the vehicle we needed and wanted really made their website stand out to us. It was easy to navigate and had the information we needed (which a lot of other websites got wrong). When we inspected the vehicle we bought the pictures that were on the website were accurate. The price of the vehicle there was what caught our eye and was the main thing that brought us to Bill Bryan KIA if only other dealerships would be so accommodating. We got a reply within hours after contacting Tricia Hair through email. We also received the internet price I believe and the prepaid maintenance plan from going through the website, definitely worth noting! I want to point out that this was just our experience, It was exceptional!

cmfh

31 de dic. de 2012

We were both very pleased with the service and helpfulness of both these gentlemen. They were very pleasant to work with and answered all our questions. It was a good experience overall.

Mistletoe

31 de dic. de 2012

My father recently purchased a Kia Sorento from you and talked highly of the customer service and his new car. I live about six hours away and decided to drive down to purchase my new Kia Sorento from you. I was thrilled by the professionalism and friendliness of Eddie and Travis. I only wish that your location was closer to my home. I would highly recommend Bill Bryan Kia to everyone, it is worth the drive. Who knows maybe my daughter's next car will be a Kia :).

Carole Gionta

29 de dic. de 2012

David, was great, helpful and curtious. He found us the right car and made sure we new everything about the car. I was impressed that he even followed us home in our Acura because we didn't have our house key and had to use our cars home link. Thanks again David.

mrubio

28 de dic. de 2012

Laurie is a good person and the reason we came back. She is very nice and not pushy or too agressive. She made us feel comfortable.

Bgetchell

25 de dic. de 2012

Good experience...slow start...afraid a deal couldn't be made but they came through. Especially impressed with Randy Bowser...he really put me at ease.

dave1018

23 de dic. de 2012

We have been buying from this dealership for years, wouldn't go anywhere else. No pressure sales is the key to this dealerships success with us. Before ever coming to Kia, we would be pressured from other dealerships from the moment we stepped out of our car. JR, the GM, is the #1 reason we buy here. Erica in service is a true pofessional. If JR was to leave, we would need to explore our options. Look at the records, we have bought many vehicles from your dealership, the courtesy that is bestowed upon my wife and I, go above and beyond! We have recommended this dealership to friends who have purchased vehicles from you as well. Richard was our last salesman who did a professional job as well. And of course, it gave Humberto another demo to drive with the trade in--LOL! Keep this great management team and sales force and this dealership will see what we all call--repeat business!Regards,Janet Morgan and David Podskalan

seoulsearch

20 de dic. de 2012

You can tell that Gary loves being a teacher. He was very thorough in going over the manual with me and I liked his friendly, easy-going manner. He asked me what other cars I'd tested but did not make any pressuring comments such as how I'd rate them in comparison to the one I drove at this dealership, which I liked. Just one thing I would suggest--I came to check out vehicles with my parents, and my father, being the business person, cut the deal and wrote the check. The manager that came to talk with us talked fairly exclusively to my parents, particularly my father, of course, and brushed off my concerns when I tried to voice them. At one point in his conversation with us, he asked me how old I was and said, "You're just a baby." I know he didn't necessarily mean it in a condescending way, but I would tell anyone going to this dealership, "The person with the wallet will always be the main focus, even if they don't realize who's really paying for the car." I realize that 38 may seem young to some people. But what he didn't realize is that yes, my father was cutting the deal and the payment. But, I am the one paying my father back for the car. My Dad told him several times that the car was my decision and in fact, he was ready to go back to the previous dealership we had visited. Like any consumer, I was interested in getting the most value for my money. I actually liked another vehicle I had tested earlier a bit better than this one. But I decided to go with this car for its safety features, warranty, and maintenance plan. The fact that Gary focused on me as the car owner was greatly appreciated. The manager who worked the numbers with us talked about his family and children--as a customer, I have a personal life as well. The reason I took my parents with me to look for cars is because I had a husband who decided he was happier with someone else. Being told I'm "just a baby" was definitely not a highlight of the sale. I just thought I would mention it as something to keep in mind with future customers.I found a small scratch on the car 4 days after I'd picked it up and mentioned it to Gary. I'm pleased that the dealership has made very generous arrangements to take care of it at no charge, as well as offering me transportation to and from the location. The car rides well and I'm very pleased with my purchase. I feel very confident that my (and my family's dealership) with this dealership will continue into the future. Thank you.

clsjr34

20 de dic. de 2012

I have purchase vehicles from this dealership in the past and was very satisfied then and was even more satisfied this time. Gary Johnson, my sales rep, though fairly new at the dealership, was quite knowledgable about the vehicle I was interested in. At every point, from being introduced to the vehicle (2012 & 2013 Sorento) to final sale, he went above and beyond in coordinating introduction to the vehicles features, to test driving, and thru followup after the sale.

heather.p.philbrick

19 de dic. de 2012

Very friendly and eagar to help you find what your looking for. I felt very comfortable and was please I got what I was looking for.

reneemilam

17 de dic. de 2012

My experience at Bill Bryan was great! Ron was very knowledgeable & professional. I received 5 star service from them moment I arrived untill I left.

al2saints

13 de dic. de 2012

The staff was friendly and helpful. Our sales consultant was very knowledgeable and made us feel that he was there for us. Dale worked very hard for us to get us an oustanding deal on our outstanding Optima Hybrid. Dale made this the most pleasant new car purchase experience in a very long time. We have already recommended him to a few of our fiends. Randy helped us with financing and warranty options. He wa salso extremely knowledgable and helped us get the most out of our purchase both for value and long term peace of mind.We have recommended this dealership to friends already and would definitely purchase another vehicle from the team there. My hat is off to you for having people like Dale and Randy on your staff.Thanks you,Al and Karen Dos Santos

karaoke2

12 de dic. de 2012

This was the most fun and best experience we have ever had purchasing a new vehicle. We have told numerous friends about the deal we got...keep up the good work..Bob Lind & Judy Hall

nataliewerner143

12 de dic. de 2012

Everyone was wonderful. They answered all of my questions and made sure that I found the perfect car within my budget. I love my new Kia :-)

mosherfroggiet

11 de dic. de 2012

I went to bill bryan just to look at new cars. upon arriving I was greeted immediately by richard winn. a big smile and great demeaner. I so impressed with him and how well he explained all the great warranties and going over theactual book of the KIA that showed what I had on my car was quite refreshing needless to say i was hooked and bought a car.. so thank you richard winn for a great experenice helen mosher

et2clark

10 de dic. de 2012

Dale and Randy went above and beyond to give me the best deal possible and ensure I left completely satisfied. I would purchase a vehicle from Dale & Bill Bryan Kia again and I will definitely refer my family and friends to Bill Bryan Kia the next time they are in the market to purchase a new car.

kholden007

10 de dic. de 2012

Ron was extremely friendly, and easy to talk to. He and Gayle made our Sedona purchase stress free, and comfortable. I had used Bill Bryan in the past with a Jeep that I owned previously, and had a great experience. (Orlando location). I would definitely recommend Bill Bryan, and Ron Stepp to others. Worth the drive!

Adrianypr

5 de dic. de 2012

Jason was very professional and helped me achieve the deal I wanted. Eddie in finance made the paperwork process go smoothly. Thank you all at Bill Bryan Kia for the excellent service. Moraima Menendez

kramer1952

3 de dic. de 2012

My experience was great. I bought a new Kia Rio from Jason and Gayle did the paperwork. I was also pricing a kIA FORTE After I brought the Rio home I was undecided whether I should have bought the Forte. The next morning Jason called me to see if I had any problems or concerns about the Rio. I told him I wasn't completely satisfied with my decision. He told me to bring the car back and they would see what they could do to make me happy. I brought the Rio back and made a deal on the Forte. I told him I had to be to work in an hour so he rushed and had the car detailed. Then Gayle did the paperwork again. The other sales people at the dealership helped me to get out of there on time. They all worked together. I have bought alot of cars but this was the best experience I have ever had. Thanks to Jason and Gayle for helping me out.

barrywr

3 de dic. de 2012

Tom Burchill was excellent to work with. No pressure. Gloria in financing actually got me a better APR on my loan which saved me $2000 over the loan period. Great job guys....Barry Wright

raulaperez

30 de nov. de 2012

My experience during the purchasing of the vehicle was an excellent one. Eddie was very courteous and answers all my questions. He was very accommodating to my request and the vehicle was delivery very clean. I will continue doing business with this dealer in the future.

Jean Gardner

30 de nov. de 2012

Eddie was very patient and accomodating. We didn't feel pressured into buying he answered all my questions without hestation. Randy was patient and took a lot of time answering our questions. We had a cost line and he helped to keep it within our means. Very much appreciated. Both gentlemen are an asset for the company.

gome

28 de nov. de 2012

My husband and I were treated with professionalism and kindness from the minute we drove into the lot. Everyone in the dealership was friendly and courteous to us at all times. Dorothy was patient with us while going over all the features of the car. She gave us all the time we needed to decide and learn about the different models we looked at. Our total experiance was awesome!!!

nollj

27 de nov. de 2012

$5000 deal was kind of a gimmick to get you in the door. They did however give me $4000 for my trade but the sticker price was jacked up over the value of the car because of the trade deal. They did drop the price after the negotiation to a more reasonable price. The finance lady did get us a good deal with the loan. We were satisfied with the monthly payment. I love the new car however it had a nick in the hood that the dealer is paying to get fixed. The sales man was very nice and welcoming.

Dan Danforth

27 de nov. de 2012

I stopped by to test drive the Kia Soul and was treated to a good "New Car Sales Experience". I test drove the vehicle and found I liked the vehicle enough to purchase it that day. Jason and J.R. (I think that was his initials) worked with me and they were able to put me in the car for the price I was willing to pay. Jason and your dealership accepted the car deal with a handshake from me....I picked up the vehicle the next day....I really like the car and hope my wife will accept the Alien Green color I liked so much.....

1Biscuit

24 de nov. de 2012

Very pleasant and outgoing with a good sense of humor. Routinely checked to see if we needed any water, food or snacks. I liked the way they all worked as a team and made sure you won't left idle for any length of time.

set584

20 de nov. de 2012

From the time I drove up everyone involved was friendly and courtious. I test drove a vehicle over night and when I returned it we discussed some figures for a price, and when I said that I wanted to go home and think about it they said okay and to be sure that everything was acceptable. When I did come back a week later the Sorento that I test drove had been sold they had another one that had a few more options and was more expensive but they told me not to worry, the price we had talked about would be applied to the new vehicle without any price increase. The whole shopping experience was the best one that I have had in a long time, and I would and will recommend Bill Bryan Kia to anyone that I see. The whole sales team was very friendly and knowledgable from my sales man Gary Johnson, sales manger Humberto, and sales manager Gerald. My Sorento drives like your riding on a cloud, and everyone that has seen it thinks it is sharp and my Uncle JD in Vero Beach said that I will not have to take a back seat to any other SUV not even a Cadillac. Thank You, Steven E. Thomas

dennisfinks

19 de nov. de 2012

Our salesman Travis Spilliard and everyone we met on 11\13\2012 was excellent on their answers we had & the info we was given.We have already recommended people to this dealership,with nothing but praise!We love BILL BRYAN KIA. Thank you,Dennis&Pat Finks

radupont

16 de nov. de 2012

Laurie and I were able to discuss the price of the car for an hour without being disagreeable. Fianally we arrived at a price I was willing to pay. She was friendly, courteous and professional. She tried to understand my side of the negotions while maintaining an even keel.I will say once a price was agreed upon, the rest of the process necessary to drive the car home was quite time consuming.Overall an interesting experience and I'm very happy with the car.Roger Dupont

seeyainakia

15 de nov. de 2012

Humberto Pereira is a caring sales manager and with people like Travis Spilliard and Ron Stepp on his sales team, we are sure to see this dealership grow more and more successful over the years. Kia Motors should be proud to be represented by people like these. They went over and above to work with us on buying a car and found exactly what we wanted in a few hours and we left extremely happy. Very friendly and accomidating, great price on the vehicle we bought, we would definately reccomend this dealership to anyone looking to buy a car.

heather.franklin.14224

12 de nov. de 2012

We actually had an appointment to see a particular pre-owned car that we'd seen on the Bill Bryan website. Although we arrived 15 minutes early, Jason was able to attend to us promptly. It took a few minutes to locate the vehicle (it was being cleaned), but we went for a test drive and found that the Sedona Minivan was in great shape and handled very well. The price was at least $2,000 less than we'd seen anywhere else (in a three county area), and $4,000 less than the average market price right now. I wish we could have gotten a little more for our trade-in, but our car was 10 years old and we didn't expect a whole lot. Jason was immensely helpful, even to phoning our insurance company to make sure the new car was covered and getting us a new insurance card for the drive home; he even offered to help me load my husband's electric scooter into the new van. I'd highly recommend Bill Bryan Kia; after quite a bit of experience with car dealers, I appreciate not feeling like I'm being gouged or pressured and -as a woman- being treated as though I know something about cars (and I do). All the employees we saw were courteous and friendly, and I would certainly recommend Jason as a great salesman.I am now writing six months after my purchase. If you purchase from BB Kia, be SURE to tell them to put your phone number on a DO NOT CALL list. I have just had a woman from BB Kia call to ask how our service visit was last week, wake up guests in my home, and then became very rude and hung up in my face when I asked that they not call me any more. Don't know how everyone else feels about unsolicited phone calls, but we don't care for them here. And, while I'm on the subject, we called to schedule an oil change and the office staff gave us the wrong date twice, even after repeated phone calls. After being told that an oil change would only take 30-45 minutes, it took over two hours. At least the service department personnel were polite! ALSO - if you are considering purchasing a Kia, please be advised that, if you use an iPod, you must buy a special adaptor (peculiar to Kia only) and the dealer will NOT provide it. Check Amazon.com for the best price, because the dealership price is about 3 times more.

deanconte

5 de nov. de 2012

I was very impressed with this young saleman from the time he opened the sales room door to the end of the sale which was walking through the complete operation of my new 'Soul'.Travis new his product and was able to answer all my guestions.Gayle was very helpful and offered me manny options and the financing went very well.All personnel were very pleasant and friendly which made for a pleasent buying experience.Go no further than Bill Bryan Kia for your new Kia and good customer service.When you enter the showroom look a clean cut young salesman and ask him to get you a cup of coffee.---------Thank you Travis.Dean Conte

knowitall2012

4 de nov. de 2012

We had a wonderful experience purchasing a new KIA at your dealership. Our sales person was Laurie Perkins ans she was very professional, personable and friendly. She was very knowledgeable about your vehicle and chose the perfect one for us. I I want to tell you how spectacular your snack bar is and look forward to it each time we are there. I have nothing bad to say about your dealership and employees and have recommended you to all my friends and family. Thank you!

MaureenWood

3 de nov. de 2012

It was an unbelievable experience for us; not only with the product but the top rating goes to the staff. The highest commendation goes to them.Really went above and beyond our expectations.

aldon.jarrett

1 de nov. de 2012

I accompanied my mother to shop for a car. Laurie Perkins was our sales associate. She went above and beyond the call of duty to insure that my mother had a car that she liked and suited her purpose.

Pbass

30 de oct. de 2012

Excellent service I love my new optima Jason walked me through the whole process I really appreciate his helpThank you much Bill Brian Kia

Dale Sams

29 de oct. de 2012

Jason took all the time needed to answer any questions or research any questions not in know. He even took the time to take the car off the showroom floor to drive it to another town for my wife to see even before I told him I was ready to buy. Both he and his manager went far out of their way to meet my needs. I would recommend them highly to others considering a new car.

maryjoj

29 de oct. de 2012

Everyone at the dealership was very pleasant and friendly. It was a very good experience for me and would recommend them to others looking buy. Thanks Ron, Umberto and Eddie.

josh.loman.3

28 de oct. de 2012

I live in Orlando which is about an hour from this dealership. In the past I have gone to City Kia in Orlando and have never been happy with their services. A friend of mine told me about this dealership and their excellent quality of service and pricing. I was very happy with the service and laid back sales. This is the way car buying should be. Ron Stepp went above and beyond to find a way to get me into the car I wanted at the price I could afford which was not an easy task but he succeeded! I will be returning with my Wife in the spring to buy a car for her. Also if you buy a car here make sure Gale Hebb does your financing. To me this is always the worst part of the car buying but Gale's wonderful personality and fun since of humor made it enjoyable. In all I highly recommend Bill Bryan Kia to all in Central Florida.

jcroxybaby02

27 de oct. de 2012

Dealing with Eddie for our purchase was wonderful. From the time we pulled up to the dealership until we walked out the doors he was very polite and helpful. I would rate this dealership and their employees a 10+++.. would recommend to everyone I know,thanks Eddie,we hope to deal with you on our future vehicles. :)

AllenCrawford

27 de oct. de 2012

The entire experience was great, they were able to bet me into a car when no one else was willing to help. Thank you all so much!!!

Don Lawson

25 de oct. de 2012

Travis was very knowledgeable of our new Sorento. He priced out several options and made us feel that he was really interested in what we wanted. Very impressed with his clean cut appearance and youthful enthusiaim. Our finance guy, Fast Eddie, whipped through that process in record time, while keeping it professional. One of our best buying experiences, and I speak from 50 years and over 50 car purchases.

janglessner

23 de oct. de 2012

We have bought 2 cars here in the last 6 months. A 2010 Sentra ad a 2013 Sonata. Had a great experence the 1st time and came back to buy 2nd car. Everyone there was very helpful and friendly.

mill9iron

23 de oct. de 2012

It was a pleasure. I had service on my traded car last year and was treated very well. I would recommend this dealership to anyone thinking of a new car purchase

harryelsucio

22 de oct. de 2012

Helpful people here, even on a "slow" Sunday afternoon. Jason Dingman was particularly helpful, and took as much time as we needed, never hurrying us with anything. We test drove 3 different vehicles before making a model selection.

disneygrandma53

19 de oct. de 2012

I would like to thank the dealership for hiring such a qualified sales agent as Travis Spilliard and finance specialist Randy Bowser who both did a remarkable job in helping me get into a car that is making me quite happy. Travis was very knowledgeable of the car and did a terrific job explaining all of its workings to me. I was very comfortable dealing with him and he did not make me feel pressured at all. He answered all questions to my satisfaction and Randy did a great job in acquiring and explaining the financial aspects of getting this car. I walked away with a 2011 Kia Sorrento, which I did not think I would be able to get, and I love it. Oh, and the "waiting area" is a highlight of having to do some waiting on getting everything settled and in place. I would not hesitate to recommend someone check out Bill Bryan in Leesburg and I am sure when I need a car again in the future, I will surely be visiting them once again.

ALANVZ43

16 de oct. de 2012

SPENT ALOT OF TIME AT THE DEALERSHIP ON SAT. 10/13/12 , BUT IT WAS WORTH THE 7 HOURS WE WERE THERE. I WORKED IN SALES MANY YEARS AGO AND I KNOW THAT PEOPLE USUALLY DON'T BUY UNLESS SHARP SALES PEOPLE WALK THEM THROUGH THE SALE. WELL HATS OFF TO YOU ALL AND SPECIAL THANKS TO DOROTHY. YOU MADE A LARGE SCARY PURCHASE EASY AS PIE. WE LEFT WITH THE RIGHT VEHICULE, SATISFIED WE MADE THE RIGHT CHOICE AND HAPPY AS CAN BE.

kj4diw

16 de oct. de 2012

Did an awesome job working with out credit. Also could have very easily have taken us for several thousand on our trade in but instead told us how to sell it to make more money.

cbenjamin79

15 de oct. de 2012

Dale was wonderful to work with and helped us get the car we wanted at a price we could afford. We also loved the woman who did our financing. They were both very helpful and worked around our schedule.

Bona76

13 de oct. de 2012

Having visited neighboring Hyundai a few weeks earlier, and feeling that they were not totally aboveboard with us, paid a visit to Bill Bryan Kia. Actually going there just to test drive and get some information on the Optima. Because they were so helpful, honest and pleasant to work with, ended up buying the car on the spot!Will highly recommend them to everyone we see!!

kate333

13 de oct. de 2012

Friendly experience over all. Staff worked very hard to find the exact car i wanted. I would deffinately purchase another car there in the future.

parvan

11 de oct. de 2012

the sales associate, dale was a very good person to deal with. he was informative, answerd all questions needed to complete the sale. thank you bill bryan

Stim Dixon

11 de oct. de 2012

First, let me start with the positives! Dorothy was extremely helpful, answered questions as best she could, provided a pleasant demeanor thruout the process and fulfilled almost all of our requests. Humberto agreed to try to find the exact car that we wanted and even gave us a new Sorento to drive while he was searching for the next three days! Gayle was very helpful and informative during the closing of the deal. She offered the many warranty extentions and additional products professionally and handled our sale quickly and pleasantly. Those people did a fine job. However, I have a thing about the "Manager", you know the guy that sits in the raised bullpen that makes the salesperson walk back and forth and back and forth during the negotiations. If just once Gerald had walked over to us, and sat down for just a few minutes, we could have saved probably 1/2 hour of Dorothy having to walk over and back to try to close the deal. It would have been nice if he had even just introduced himself and told us that he would be working the deal for Dorothy. I don't like being given the "hands-off" approach to selling anything. Managers should at least have some interface with the customer during their visit.I had two requests that never were cleared up or explained well by anyone. The vehicle that they had on the lot which almost perfectly met our requirements had a side step on the vehicle. My wife nor I like the side step and wanted it removed. We were told that the side step was required since the vehicle had the "premium" package, but they could remove it for us. We took them at their word. Subsequently, we found out that the side step IS in fact an OPTION, and was shown as that on the window sticker. The step was $495.00 installed, but we were told it would cost about $600 to remove it and install the new rocker panel. So we sucked it up and agreed to it. Additionally we wanted Mud Guards installed on the vehicle, but were told by management that mud guards could not be installed on the SX model. Every other vehicle in the Sorento line could handle them, but not the SX. The mud guards were on our initial list of things to be on the vehicle, but until it went to service for the actual install, THEN we found out it couldn't happen according to the service personnel! Another frustration after the deal was made. Lastly, Kia has a $1500 rebate for either a competive or loyalty situation for customers. But when we went to find Hyundai on either list, Hyundai was not listed as a competitor, or as a loyalty qualifying brand. The Hyundai has to be either one or the other, and shouldn't be just left out since it is their "sister" brand. That situation also makes no sense. I would go back to Bill Bryan Kia again to purchase another vehicle, but, this time with all of my paperwork to make sure I knew everything there was to know about the vehicle, the options and the rebate programs. As I stated earlier, everyone was very friendly, sans Gerald, and the Kia is a great vehicle. The dealership is premier in friendliness, cleanliness and inventory. My items listed above were not necessarily deal breakers, but just frustrations along the way. I said to Dorothy numerous times as we picked up the new Sorento, "we love the car, but shame on me for not having all my info together" during the deal making.

LilRae12

10 de oct. de 2012

Bill Bryan dealership was great. The salesmen and and women were all very nice, friendly, and helpful. They provided refreshments for their costumers, which was nice since buying a car is not a short process. Mr. Johnson was very helpful and answered all my questions, which helped make my decision on the car I purchased. I would definitely recommend other people in the Lake County, Florida area to go to Bill Bryan Kia to purchase a new or used Kia. They are great people down there and you will not leave disappointed.

BillandElaine

9 de oct. de 2012

Eddie was very patient and a gret example of serving customer with the highest customer satisfaction. I will recommend this dealership to all my friendsBill Dixon

fdavis69

9 de oct. de 2012

My experience at Bill Bryan Kia was very pleasant. The salesman was knowledgeable and because of that the process went very smooth. Gerald was the manager and like Ron he was very professional and helped the process go smoothly. I never felt pressured and I got a great deal without having to negotiate for an hour. I would recommend anyone to ask for Ron Stepp if they are looking for a great car at a great price. They helped me even with though I had some credit issues. Thanks Ron and Gerald, and Bill Bryan Kia!

Frank Jenkins

9 de oct. de 2012

Our car buying experience could not have been better than at Bill Bryan Kia in Leesburg!We were very happy to work with Dorothy Anglin who had the patience to first listen to our requests, and then found the best vehicle for our needs. She is the ultimate professional with great product knowledge, attention to detail, courtesy and a friendly personality. Dorothy took time to show us around the dealership and let us meet the service department personnel making us feel comfortable. We have never had that experience at any other car dealership.Randy Bowser, the finance specialist, was also very helpful and knowlegeable in explaining the different service options as well as the paperwork involved in our transaction.Although we first searched online for vehicles and initially chose Bill Bryan Kia because of location, we certainly are happy to have chosen your dealership. The physical appearance and professional attitude shown us was excellent. When the opportunity arises, we will definately recommend Bill Bryan Kia, Dorothy Anglin and Randy Bowser to friends and family who are thinking of purchasing a new vehicle.

elb113

9 de oct. de 2012

We have visited several other car dealers in the area and must say that Kia gave us the best treatment in customer service. Our sales person was very informed in the vehicle description and did a outstanding job. The whole process was a pleasure and drove away with a good feeling. Customer service in this country has dropped very far, but the people at Kia gave me the feeling that customer service is alive. Wish other companies would follow their policy. We are very happy with the vehicle and look forward to many miles of pleasant driving. Thank Kia and especially Rick Winn our sales person.

caraback32

7 de oct. de 2012

We wanted a new vehicle and a better maintance plan vs. a 3 yr 36000 mile plan. Your sales force explained KIA's plan to us, and it look the way to go.We agreeded on price ,which was explained many different ways.I was suprised at the power of this 4 cylinder engine and the comfort ride.

lin jenkins

6 de oct. de 2012

Our buying experience with Bill Bryan Kia could not have been better.From the moment we met Dorothy Anglin, her friendly manner, professionalism, product knowledge, and attention to detail were evident. We never felt rushed or pressured in any way and she even took us around the dealership to familiarize us with the personnel and location of the service department. This is something no other dealership has ever done when we bought a vehicle before. Randy Bowser in finance was also very professional in manner and made sure we understood everything involved in the financing and offering of extra warranties. All the paperwork was done in a timely and efficient manner and his personality was friendly, as well.We would certainly recommend Bill Bryan Kia and especially Dorothy to anyone we meet who is interested in buying a vehicle. The physical appearance of the dealership was very impressive and it was a total pleasure doing business with Bill Bryan Kia.Thank you for making our buying experience so nice and we look forward to our ongoing relationship for future servicing and other needs, feeling comfortable that it will also be a good experience.Frank and Linda Jenkins

pagano1111

3 de oct. de 2012

Very attentive to my needs and was extremely helpful. Would recommend these salesman. The closing process in the business office was not as helpful I had to ask questions...It seemed I was just expected to sign and wasn't explained rates etc without asking first.

allisons kitchen

3 de oct. de 2012

Very good experience at a auto dealership, Jason Dingman was our sales professional and he was a big help, He put up with a ton of questions and helped us find just the right car for our budget. This is a very clean and comfortable atmosphere. Having hot dogs and sodas etc. available are a great touch. If your in the market for a new or used car give then a call and ask for Jason, you will be glad you did.

joenrose2003

2 de oct. de 2012

We were looking for a seven passenger car which KIA had and we heard many good things about the Kia's. Tom is very personable.

zwiersfamily

1 de oct. de 2012

Everyone was extremely friendly and helpful. They took time to listen to our situation and help find us the best vehicle we could get at a price we could afford. Both Ron and Humberto were extremely helpful throughout the process and they were so easy to work with. They made car shopping a pleasure!

teressa.brunson

30 de sep. de 2012

Shawn worked to get me a good price on my new car and also explained the safety features and all options.. Tricia was just professional and sweet. Gail....she's a terrific person and when I stopped in for service, she's was walking around and saying good morning to everyone and she remembered me. Gail lights up a room with so much enthusiasm and cheeriness.My car buying experience....which I started out with dread, was a very pleasurable experience.

Zeus.sabertooth

28 de sep. de 2012

Good experience! Got a great deal without a lot of hassle. Straight talk- really great price- without taking up my whole day. Nice people, I definitely will recommend these people to everyone!

cynjim1

28 de sep. de 2012

Richard was the most pleasant and helpful person to work with. I could not have asked for a better person to purchase my new car from. He went over and above what is needed to establish my loyalty. Thank you Richard

casey.kelley.754

27 de sep. de 2012

Dorothy was so patient and kind and answered all of my questions. She was very helpful! I would recommend her to anyone looking to buy a new car!

poodlelove

23 de sep. de 2012

First time I ever enjoyed buying a car! Salesperson actually listened to me, answered my questions, knew what she was talking about, and wasn't pushy. I wasn't there to buy, but she was great. I hope she is there when we are ready to trade our other car- as I will go straight there first! She even called me after we left and let us know we left cash and our sunpass under the front seat. Thank you!!

ronanb2

22 de sep. de 2012

The process was very easy from start to finish. Everyone was friendly and helpful. The presence of a cafeteria with hotdogs, soda, etc was a nice touch, considering the time spent during such a process.

Steve&Jen

21 de sep. de 2012

The atmosphere of Bill Bryan Kia in Leesburg is a dealership unlike no other in that it is VERY clean. There is an inviting play area for those parents who have brought their children with them. Refreshments are abundant. There is a large comfortable waiting area for people who are having their vehicles serviced. The staff we had encountered were very friendly, knowledgable and professional. Dale Smith, our sales person, actually welcomed all of our questions regarding our new Kia Soul-no question too small. Dale and Humberto Pereira worked with us so a figure was obtained which fit into OUR budget. We never thought we would be able to drive out the door in a new car! AND we will come back to Bill Bryan Kia of Leesburg to buy our next new vehicle.

gtdkcook1971

21 de sep. de 2012

Very good exsperience, the first car lot that ever treated us so good,and Travis was very good, very nice, he helped us with anything we needed,I would for sure go back there.

hbatten

21 de sep. de 2012

This is our 3rd new Kia, but our first time to purchase from Bill Bryan. I was looking for the best price so I went online. I asked for the best deals on new Kias and Bill Bryan Kia came up as a Premium Dealer. I immediately found one I liked, with a good price. My husband and I drove to Leesburg the next day. It was raining and suddenly Shawn was at our car with umbrella in hand to assist us into the showroom. He was extremely nice, brought the car up that we had found online and seemed very honest and straight forward. And we liked that very much. I would definitely recommend Bill Bryan Kia to others and suggest that they ask for Shawn Goist as their salesperson.

PapaSilva

20 de sep. de 2012

This is the second time we buy a new car from Bill Bryan. We returned this year because we have had a very good experience with our Sportage, and once we decided we would buy a another Kia, we immediately thought to make business with this dealer again. They are knowledgeable, friendly and always do their best to meet customer's expectations. We STRONGLY recommended this dealer.

Jill Lind

17 de sep. de 2012

Our sales person, Dale Smith, was extremely helpful and friendly. He was an excellent listener, extremely knowledgeable, and made the overall experience delightful. Dale went out of his way and came to our home to go over all the features of our Kia Sorento. He made us feel that we were part of his family! We love our new dark cherry Sorento. We felt fantastic about the whole experience at Bill Bryan Kia! We will recommend to our friends that should they want to purchase a new car to be sure to check out Bill Bryan Kia and to speak with Dale Smith. The very happy Linds!

jmccoy5

16 de sep. de 2012

We went to Bill Bryan Kia to have our Kia Sedona minivan serviced. While it was being serviced we started looking at the cars in the showroom. Within a few moments Ron approached and asked if he had any questions. Ron showed US several models but we liked the Optima best. Ron explained the features of the Optimal very well, you could tell he knew the car. During the entire experience Ron and John were professional, courteous, and they made the process go very smooth. We never felt uneasy with them like we have with other salespeople at other dealerships in the past. A+ for Ron, John, and the Bill Bryan Kia staff.

curtistrisha

12 de sep. de 2012

I was totally blown away by the customer service at Bill Bryan kia. I dealt with Ron Stepp and he was so sweet and patient with us. They had a play area for my 3 kids. Which was wonderful. They had drinks, food and T.v. so no complaints there either. I will refer anyone to this dealership. I am totally in love with my Dodge Caliber. It was like brand new with a used price tag!! Little to no miles on it and got one year of free oil changes!! I also got called a couple of day after leaving the dealership with my car and Randy in the finance department called me back to re sign my contract with lower payments, yes LOWER payments. I am blessed to have walked in that day to the RIGHT dealership. IF you go there ask for RON STEPP. He is a joy to do business with. Thanks Bill Bryan Kia From the whole Velazquez Family

everttflt

7 de sep. de 2012

I can remember when purchasing a vehicle was a experience that Inever looked forward to. We found the sales staff at Bill Bryan Kiato be courteous, knowledgeable, honest and very professional. I mustsay that Tom Burchill and Richard Winn made it a very pleasantexperience, making me forget all those previous encounters. I wouldcertainly recommend to family and friends the Bill Bryan Kiadealership in Leesburg.

steph.smith.1401

7 de sep. de 2012

Eddie was fantastic from the get go. He was also wonderful with post sale follow up. I had a interior leather upgrade - Eddie met me when I brought it back in and inquired if I was satisfied with my purchase. Upon completion Eddie was not there he called me just to make sure I was happy with my upgrade and the service.

oldridgerunner

7 de sep. de 2012

I got an immediate response to my internet request and all my questions were answered thoughtfully. Followup by Trisha was timely and appreciated and was probably the reason I bought my car from KiaBill rather than another Kia dealer.At my appointment to recieve my car, it was ready and Zach was very attentive and kept his cool even though he was dealing with a bitchy old lady (me) and was very helpful.During the financial meeting, Randy was more than efficient in explaining all the options of buying a car, and again, was dealing with me. I am sure he was glad to have me leave his office.I also enjoyed the Kia Cafe, which was a suprise and I would recommend for every car dealer to have.

wardwlw

5 de sep. de 2012

We purchased a 2013 Kia Sorrento and our salesman, Sam Britten, was very knowledgable of the automobile and all of its features. We had a very postive transaction and we love our new Sorrento.

mbeaty3

27 de ago. de 2012

We were greeted right away at the door by Ron Stepp. We told him what we were looking for and he brought a car up to the door for our inspection and a trial drive. Ron was very personable. His knowledge of the car was what one would expect a salesperson to have. He answered all our questions. We bought a Kia Sorrento and are very pleased so far. Thank you Bill Bryan Kia and Ron Stepp for making our time at Bill Kia worthwhile.

Bonnie Asters

24 de ago. de 2012

Dale Smith was waiting outside the showroom as we drove up. Had a nice smile and greeted us immediately with hand shake and his name. Inquired of our visit and needs. Immediately took us to a couple of vehicles to our liking.Purchased a KIA Sorento. Very satisfied with service by Dale. Was not pushy but consistently desired to zero in on our desire for a vehicle. Worked a couple of times with Sr. Mgt. to obtain our purchase.Randy was efficient in his closing procedures for us. Congenial and compentant.Dale stayed with us until the competion of the final transaction. Since we did not have the original title to our trade in vehicle, he followed up next a.m. at our home, spending additional time pointing our features of our new vehicle, to our utmost satisfaction.Excellent work;;;;deserves highest rating and hope you value him as an excellent salesperson.Signed: Conny and Bonnie Asters, 1266 Stoneywood Way, Apopka, FL 32712

bschrack10

23 de ago. de 2012

From the time we walked into the dealership and met Ron Stepp, it was a pleasant experience. After showing us the car he answered all our questions and worked with us on a price that was both pleasing and affordable. He was very polite and courteousand offered us complimentary drinks and snacks. I highly recommend Ron Stepp and Bill Bryan Kia.

pebbles0531

21 de ago. de 2012

If your looking for a great vehicle with great customer service this is the place to go. This dealership is the best dealership to work with I know because I went to a Kia dealership closer to home and had a bad experience there so I ended up driving to this dealership and I am so glad I did. Every person at Bryan Kia was so friendly and went out of their way to make sure I had a great experience. I highly recommend my saleperson Shawn Goist as I could not have asked for a better salesperson, he does everything to ensure that you drive home in the car that you love at the best possible price. Picked my car and drove it home the same day.

jackiehritz

20 de ago. de 2012

I needed a new car asap. Robbie worked with me via e-mail and responded quickly to all my questions. Since I had cash, I just wanted the best price. I contacted 3 Kia dealers in my area and got the runaround from 2. Bill Bryan Kia gave me the best price without playing games. When I went there on a Friday evening, I didn't realize they were already closed. Robbie contacted everyone at the dealership to let them know I was coming. They all stayed a couple hours after closing time to make sure I could buy my new 2013 Kia Soul! Sam was my salesperson who worked with me. He is totally Awesome! By far the nicest sales guy I ever worked with. He made my purchase fun and easy. I have bought several new cars in my lifetime and I must say this was the best experience I ever had. I also like the fact that Robbie was a Army veteran like myself and we instantly clicked! Way to go Bill Bryan Kia!

jnlmll

16 de ago. de 2012

The sale went smoothly,and Ron and Zach were very accomodating. We were able to get what we wanted on the car. The wait for the finance person was a little long, but they kept checking on us, and your lounge area was very adaquate. We have bought at other Bill Bryan dealerships, and am sure that we will be happy with the service at your Kia facility also.

Gerald Herwick

16 de ago. de 2012

Dale Smith and the rest of the sales staff made the deal plesant. Dale worked hard to get the deal done. Randy Bowser was very helpful with the paper work for completing the transaction. Both were professional and the sale was great. Jerry Herwick.

owenda

14 de ago. de 2012

I would travel over 100 miles one way to buy another car from this dealership and did just that!.. After spending three days traveling back and forth from Tampa to Deland to help my 82 year old father buy a car in Deland or somewhere close by, I was running out of options. Being that he was 82 and was recently in an accident that totaled his car he really didn't want to drive to far from a dealership to purchase a vehicle. On day number four of my search and drive back to Deland from Tampa, I found a used car that fit his requests at Bill Bryan Kia on the internet as well as one in Orlando. Traveling from Tampa to Deland I went by Bill Bryan first to check out the car before I drove my father back another 45 miles to see it. After being pleasantly surprised at the great condition the vehicle was in I explained that it was exactly what my father was looking for however he had a certain budget he HAD to stay within and that if they could work within that budget I would drive the additional 90 miles round trip to pick him up to come test drive it. Not only did JB the finance manager call me back quickly with a price within our budget, but when I explained my fathers distance situation and my major concern over him driving the car home if he did decided to buy it, I ask if they could possibly deliver the car to Deland some 45 miles away. Without hesitation JB said YES and I knew this would be worth the drive back for my father to test drive. Ron met us when we returned and was no only incredibly professional, but very efficient getting all the paperwork completd given that we were the last customer on a Sunday afternoon. We were not able to get the financing request submitted until Monday morning, but JB went out of his way to submitt to several companies for us and lower the price to ensure my 82 year old father was able to get the car. No haggeling, no back and forth...just one phone call telling me the deal was done at exactly what we needed. Ron delivered all the financing paperwork and the car to my fathers home some 45 miles away and went over everything with him. I have never had a car buying experience with salesmen like Ron and JB that displayed so much integrity, moral character and geniune compasssion! I would highly recommend making a drive from near or far to purchase a car from this dealership and these professionals. Thank you again Ron and JB!

Richard Cavanaugh

14 de ago. de 2012

Ms Perkins was very knowlegeable on all aspects of the vehicle I purhcased and spent a lot of time showing me all of the details. She programmed my cell phone to the cars system,progammed my garage door opener to the cars system set up the radio for me and and went over all other points with me.I appreciate that.

mommy2mmntm

7 de ago. de 2012

We drove over an hour and it was well worth the trip. We were greeted as soon as we pulled up the van we wanted was waiting outside for us. We were not rushed we were told to get something to eat first. On Sat they have a BBQ which my son and I are not big burger eaters but, they uses some sauce on them that is sooo yummy. We both wanted one after we tried my husbands. They have hot dogs, chips, a soda fountain, water, cookies, popcorn, coffee, and hot chocolate. Tom even came out with a bag of candy for the kids. On the way to Kia my kids asked if they were going to get cookies and popcorn like at toyota. Well, their new favorite place is Bill Bryan Kia. The had a play area for the kids when we were filling out paper work. The price of the van was great and most of their uses cars have low milages on them due to the fact that they are by an older development where they don't use their cars much. There were other customers who came in but, Tom did not rush us on and even wanted to answer questions about other cars they had there for us. We already know our next Kia we want in two yrs when we get rid of our Toyota. LOL

MikeGarrity

7 de ago. de 2012

Richard Winn is the most patient salesman that I have ever ran into. He has an excellent knowledge of the product and was able to answer (many times) our questions. His friendly approach and demeanor made our experience at this dealer EXCELLENT! He was very respectful in every way possible. For example, when the final cost sheet was given to us, he stepped away as the wife and I discussed it. We felt that he was on our side throughout the whole process, before, during and afterwards. When he called us and said that our car was on the lot, he used his cell phone to send us pictures. Its small gestures like this that made us want to buy our new KIA. I know our KIA will last several years but, if and when the time comes again, we will be searching out Richard Winn.

BBB778

6 de ago. de 2012

Yes, I would highly recommend this dealership. The Salesperson was very professional and couteous, very easy to commuicate with, No forced sales pressure.She made every attempt to make our decision making easier.We left, quite satisfied with the outocme of our visit. Atmosphere of your facility is warm and inviting. Lunch/snack provided for customers, while you wait, is very unusual.(usual is coffee, water and somtimes a cookie) Thanks for a very pleasant business experience.

Raymond Countryman

2 de ago. de 2012

Whole experience was great. Only problem is amount of paperwork. (I know this is part of Federal and State requirments). The employees we worked with were A 0K. Zach who was our sales associate was exceptional in knowledge of Kia product/very friendly. AS a first time buyer of a Kia and assume no future problems We would buy again.

Bev.one

2 de ago. de 2012

Shawn Goist was so helpful, asking just the right questions to determine just the right car for me. And he helped me find my KIA Forte that I just love!!! Shawn was very knowledgeable and polite! I highly reccomend Shawn and Bill Bryan's Kia!!! THANKS!!!

COLONP94

1 de ago. de 2012

MY NAME IS SALINA AND I WOULD JUST LIKE TO TAKE THIS OPPORTUNITY TO THANK THE EMPLOYEES OF BILL BRYAN KIA FOR THEIR PROFESSIONAL AND FRIENDLY SERVICE. I AM EXTREMELY SATISFIED WITH MY DEALERSHIP EXPERIENCE. THEY MADE WHAT CAN NORMALLY BE A STRESSFUL ORDEAL INTO A VERY PLEASANT ONE. I HIGHLY RECOMMEND THEIR DEALERSHIP SERVICESS TO ANYONE INTERESTED IN NOT ONLY A GREAT PRODUCT BUT A FRIENDLY/GENUINE ATMOSPHERE!

kennicjr

30 de jul. de 2012

Shawn gave exceptional customer service and walked me along the car I was purchasing and pointed out all the features of the car inside and out. He was very knowledgeable and honest and did not give me any high pressure to buy. I would highly recommend this dealership to anyone looking to purchase a car, and make sure to ask for Shawn as he will take good care of you.

cdallocco

27 de jul. de 2012

Tom was a great salesperson. He did not talk down to me because I am a woman. He understood exactly what we were looking for and did not push us into going in any other direction. We were able to make a deal in a very short amount of time without being badgered by a sales manager. We spoke directly to Tom and Tom dealt with the sales manager. We never felt that we were being "outnumbered" as so often happens at a car dealership. Randy handled the paperwork very efficiently. He asked questions, listened and did not try to force anything on us.All personnel appear to be polite and friendly.

sguogas

26 de jul. de 2012

I would recommend this dealership. The staff were very helpful and accomodating. They were able to get me a good deal on a brand new 2013 Kia Rio. I am very happy with my new car.

bubbas mom

24 de jul. de 2012

we went in to have a 'recall' problem fixed and wound up purchasing a new 2013 sorento from Laurie Perkins. the experience we had was great...Laurie was very professional and did NOT pressure us with anything. we were just looking at the cars to pass time until ours was ready. we got to talking and she had all the answers to our questions.comparing this experience with our last one there.....this was fantastic,we are very happy. did not plan on buying a new car but the deal was perfect for us,Laurie made us feel at home and looked at all possibilities, it worked out for us! today was like a trip to Disney....making us feel special as opposed to a trip to Universal....not a good feeling. Will recommend Laurie Perkins and Bill Bryan Kia to anyone who is looking for a car. Thanks for making our day special...love our new Sorento!!! Bob & Ginny Guy

Kim1944

24 de jul. de 2012

We bought a new Sorento Sx yesterday. It was a great experience. We started looking on Saturday and worked with Jason Dingman? We looked at five different automobile dealerships and narrowed our search to the Sorento and the Honda Cr-x. We returned to the Bill Bryan Kia dealership on Monday and worked with Zach Bell. We never got back to the Honda dealership.Both Zach and Jason were knowledgable about the cars. They listened to our questions and I never felt high pressured to make a decision. Zach even helped us program our new Bluetooth and garage door opener.

primo1948

23 de jul. de 2012

We stopped in just to "look" and left with our 2013 Kia Sorento. Dale was very helpful and informative and worked very hard to help us with the sale. The staff went above and beyond to offer us the "deal" that was most attractive. Our overall experience was very pleasant and a nice way to spend a Sunday afternoon! Looking forward to years of driving fun.

bhooyman1

23 de jul. de 2012

It was a very good experience. No surprises just the facts we had agreed on. It was also completed in a timely manner. Would recommend this dealer highly.

Janpat

21 de jul. de 2012

We visited Bill Bryan Kiia after doing our homework online. Ron Stepp greeted us at the door and was very helpful in getting us into the car we chose at terms that fit our budget. There was no high pressure sales pitch or attempts to upsell. Gail, in finance made the paperwork process almost fun...again, no high pressure sales attempts to upsell the extended warranties... A refreshing change from our typical new car buying experiences. We will definitely recommend Bill Bryan Kia to our friends and look forward to dealing with them in the future.

NoiseTracker

20 de jul. de 2012

We came across Bill Bryan Kia after looking at a number of dealerships across the state of Florida. They were at best inconsistent when asked about their internet pricing, i.e. refusing to honor what is clearly posted on their websites, or at worst, negotiating and quoting pricing only to call us later and tell us that the price they gave us wasn't possible and that we were free to 'renegotiate'. From our first contact over the phone with Bill Bryan Kia, every effort was made on the part of the sales person to get us the car we needed without wasting any of our time or trying to pointlessly up-sell to us. I had a great buying experience at an excellent price, and I have great confidence there will be repeat business in the future.

Janpat44

19 de jul. de 2012

I first did my research on line to find the vehicle we wanted and what we could afford to pay for it. We were trading in a 2008 Kia Sedona which we really liked and had decided to stay with the Kia brand.We were greeted when we arrived at the dealership by Ron Stepp, who made us feel right at home. After talking to us about what we were looking for in an automobile, he offered us beverages and food while we waited for him to bring the vehicles we were interested in up to the door. The vehicle we liked was on the high side of our price range, but after talking to his sales manager a couple of times, we were able to agree on terms that fit our budget. Gail, in finance, was equally accomodating, finding us low financing and an extra year (two in all) of free service on our new vehicle. Her bubbly personality made the excruciating process of paperwork signing almost enjoyable. We left there that afternoon with a new 2012 Kia Sportage and will definitely recommend them to our friends.

Wife's car expert

13 de jul. de 2012

Began online with information gathering. Individual dealing with online customers was very good. Met at dealership by very nice salesman. Good information and test drive ensued. Bought desired vehicle after about 3.5 hours. Negotiations were cumbersome and precarious, but eventually accomplished. Rest of purchase was handled well.

Wife's Car Expert

12 de jul. de 2012

Personable salesman (Dale Smith) & very nice Internet contact person also (Tricia Hair), who provided initial contact. Negotiations were trying and lengthy, but not totally unpleasant and eventually resulted in our purchase. I was treated fairly (I think) and given good service throughout the experience. I have visited other new car dealers recently and the improvement at this dealership was significant. Even the "money debate" was handled with kid gloves and reasonable responses. Not to mention that after a 'final' price was reached, the dealership determined I was eligible for another "discount" and subtracted it ($500.oo) at our sale closing (paperwork time). This is my third new car purchase in the past nine (9) years and I think it is about the best overall, in terms of people and getting to the deal and driving the new car home.

hcbrousseau

11 de jul. de 2012

Richard Winn was attentive, informative, had extensive knowledge of the product line. Was receptive to our needs, listened to our concerns and was ready to help us in any way that he could. Would recommend Richard and Bill Bryan to family and friends.

twinsmom222

9 de jul. de 2012

I am repeat customer. Humberto is great to work with, he listens and works very hard to get the deal done. What a great company you have, and I want to thank every one there for all they did to help me get the car I wanted.Sincerly Yours,Donna Coco

ckn1949

30 de jun. de 2012

I had a new sales rep, (less than 1 wk). He was very helpful and even though he didn't know the answers to many questions, he was willing to find out the answers from another employee.

mommavalentino

11 de may. de 2012

Was searching for a car that was used; to get my disabled wife to and from doctots. I heard about bill bryan's and stopped. I was greeted very professionally; but also.very courteously. I had an idea of price and the sales person was extremely knowledgeable. He was spo patient and herd me ojut relaying our dilemia with my wife. I told him what I coulld pay and his help was great. I surprised my wife that evening with a beautifu used car; and all she did was cry. Thank You Mike for a job well done. I had to take my wife down to personally thank them for their thoughtfulness; and will truly tell everyone how well we were treated. Now I can take my wife out without fewar of having car problems or discomfort for her. Paul Valentino

martbard

9 de may. de 2012

They took care of the basic service (first oil change on new vehicle) immediately and performed my other requirement (installed a hood deflector) just as efficiently. Unfortunately, Kia does not make a bra for my vehicle.

Adwilda35

28 de abr. de 2012

My tire light on the dash lite up and I was concerned so I stopped in and they assured me because of the temperature changes (weather) the lite suddenly came on and they fixed it and said I would not have any more problems. I also had problems with my bluetooth working with my phone. It happened twice and both times they fixed it for me. Your Associates in the Service Department are friendly and go above and beyond what most auto dealers offer.

golferling

27 de abr. de 2012

Sales staff knowledgeable about the car. They made every effort to get the car in the color we wanted, with the options that we wanted. The sitting and snack areas were way above expectations. We had gone to another dealer in Ocala, and it was a joke. The Ocala dealer gave us a price, then "mysteriously" added $1600 to it. At Bill Bryan, we knew what the price was, and the trade in also. Staff went out of their way to give us a tour and introduce service personnel, as well as treat all new customers to a nice dinner. We even had a "Kermit " the frog painted on our car from the detail artist. He was also friendly, and did outstanding work. We were pleased with our car, and our sales' experience.

lilx59

8 de mar. de 2012

Coming to this dealer made life easier to buy a car. This has been my best car buying I had ever. The car i plan to buy used or new I will come back to this dealer in a heart beat. Thank to Bill byan Kia im in the car that i been looking for for the last three years with great price and mileage

826dolphin

5 de mar. de 2012

I spoke with Robbie an internet salesman in reference to a 2012 Sedona minivan. He told me one price and after driving a hour and a half. I was told that Robbie somehow made a mistake and could not sell me the vehicle at the price we agreed on. Since he was not working that day, I made sure with Robbie that the deal we worked on was discuss with the salesman that I meet at the dealership that there would no problems. I had nothing but problems and the test drive I was given was around a lake at 35mph. How can anybody tell how a vehicle will drive by going around a lake at 35mph? My best advice is if we agree on a price over the phone or the internet make sure it is in writing and good luck. I went to another Kia dealership and had a great experience.

FireMedic

5 de feb. de 2012

Let me preface this with the fact that I really despise car dealers, I hate looking and buying, and if I didn't mention it, I loathe the entire experience.....Until now..Ask for Richard Winn, he's honest and from the start understood me. I walked up to him and said "I want this, this and this, no BS add on fees, a straight up list of all fees and the out the door price, no tricks or financing BS, no pressure and you have a guaranteed sale." That's exactly what I got. I was kind of rude up front and he was really cool. I was lucky to get him and am happy with the overall price I got. I think the fees at this dealer are excessive but for the price I paid it's all in how you place the numbers. I walked out at the exact price point I expected (but never told them about). Amazingly if I need a vehicle, I'll go back to see Richard and won't feel like I'm getting screwed at all. A good experience and a knowledgeable salesman.

rschack

24 de ene. de 2012

We have dealt with Erica in the Service Dept. for several years. This is our 3rd Kia and we love it. Even though our original sales experience was horrible (3 months ago) the Service Dept. has helped with many questions.

Car Lover

6 de ene. de 2012

Told this dealer I was going to buy a car that particular day. After the process of negotiations I decided I could find a better price at a different dealer. Told this dealership manager I was going to check elsewhere and he went nuts......balled up my paperwork, threw it in the garbage and wanted me to leave! I walked out and bought a Toyota from across the street! Never go to this dealer for a car.

JoeConsumer123

27 de dic. de 2011

We were in the market for a used minivan and heard good reviews for the Kia Sedona. We found two online that we were interested in, both with low miles and similar pricing. One was in Longwood and the other was at Bill Bryan in Leesburg. We decided to go to Bill Bryan first because the van had a complete service record and it was closer to our house. Another reason we wanted to go was because their online department does not post actual pictures of the vehicle, instead they posted stock images. In this case it was the SE model but the images online had leather seats. So we wanted to go check that out. From there it all went downhill.When we pulled up were where already being approached before we could get out of our car. Once we explained our situation to the salesman he went and got the vehicle. The salesman was helpful. The van initially looked good. The engine was clean as was the inside. Upon closer inspection the body had multiple surface scratches, but we still wanted to take the vehicle for a test ride. The interior was cloth, not leather like the website showed. We took the van for a ride with the salesman and everything seemed good. Then the service engine light came on and we noticed the door handle on the passenger sliding door was broken. (The plastic handle was cracked from the top and could not be used to open the door.) They checked the engine light and reset it so it wouldnt come on again. They told me that it came on because the fuel cap wasnt on tight enough.Then we started to talk about price. They initially wanted over $12,000 when the internet price was $9250. There was no price marked on the vehicle and when I asked the salesman about that, he said it was coded into a number that only they knew. It took most of the day to get them to honor the Internet price. Part of the agreement for the sale was that they would fix the handle and throw in a cargo net for the back. Well after being at the dealer all day, the handle was never fixed and we didnt have a cargo net put in. They gave us a We Owe statement and said the service department would order the part and call us to set up an appointment. 3 weeks later still no cargo net, or door handle, and the engine light is back on. In contrast a FORD dealer was able to order and paint a driver side rear-view mirror for my wifes Honda Civic in ONE day.When we call the customer service they transfer us to voice mails and those havent been answered. Not a very good experience and a lot of broken promises for a used car. You learn best by failure and Bill Bryans failure to provide basic customer service has taught me to not do business with them.***Epilogue***The Service department contacted us a few weeks a go to fix the door handle. The engine light was on due to the gas cap not being tight. They replaced the cap just in case it was faulty. Still no net. The engine light came on again last week and we brought it to an independent service station and they also said it was the gas cap. Put it on tight and it went off.

tapca63

30 de nov. de 2011

WE had such a great exeperienc at this dealership..we were traveling to Pensacola Fl when we had the problem..We had to stay overnight and they took us to a motel, suggested where we should eat and picked us up the next day to bring us back to the dealership..Everyone went way above their duties to help us out..

TAMOORE

9 de nov. de 2011

I PURCHASED A NEW KIA SOUL IN ON MY ANNIVERSAY IN JUNE 2011. I WANTED A KIA SOUL.THE MANAGER WAS 'HUFFING & PUFFING" AROUND THERE MAD ABOUT SOMETHING. THE 'YES MEN' WERE SCURRYING TO CALM HIM. MY SALESMAN LOOKED NERVOUS (HE'S NO LONGER THERE) MADE THE BUYING EXPERIENCE TENSE.THEY PULLED THE 'HOLD THE KEYS TO THE TRADE-IN" TRICK TO KEEP US THERE. DAYS LATER THEY TRYED THE 'SITCH-A-ROO" ON THE FINANCING TELLING ME I HAD TO GIVE MORE CASH. WHEN i SAID FINE, GIVE ME MY TRADE IN BACK. "WE CAN'T DO THET, ITS GONE ALREADY" AND SINCE I WOULDNT GIVE MORE DOWNPAYMENT, THEY ADDED THAT THE FINANCE COMPANY REQUIRED ME TO BUY ADD ON INSURANCES. FELT SHAFTED INTO IT.THE DEALERSHIP MOVED TO A NEW LOCATION, THERE SERVICE WRITER IS SNIPPY. I HAD 2 WARRANTY APPOINTMENTS BEFORE ANOTHER CUSTOMER TOLD ME OF THE LOCATION OF THE CUSTOMER LOUNGE. SHOULDNT THE SERVICE WRITER TAKE CARE OF THEIR CUSTOMERS?? NICE SERVICE.i HAVE BEEN IN TWICE TO PICK UP TOUCH UP PAINT, NEITHER TIME DID THEY HAVE IT, I ORDERED IT, BUT SOMEONE KEEPS SELLING MY SPECIAL ORDER TOUCH UP.

richkaykia

27 de oct. de 2011

Nate, the salesperson with whom we initially, and finally concluded the deal, was most excellent in every way. He tried his very best to work with us and to satisfy us on the deal, especially after the first deal, on another EX that we assumed that we were dealing for was withdrawn, even after we had settled on a price/deal. Nate did an outstanding job, before, during and after the purchase. We were very much non-plussed by Gerald and Alberto, who entered into the negotiation, after we had indicated the vehicle that we were interested in purchasing, as after the aforementioned deal was withdrawn, they simply had nothing more to do with us.

James Canada

15 de oct. de 2011

I had my 2010 Kia Soul in for a basic oil and tire service, 10/14/2010 and was greeted by Kristie before I even got out of my car! Wow...was impressed. She was very pleasant and took care of all my request and noted some minor problems I asked her to look into. No problem and everthing was written and detailed out. An older couple pulled up into the service area and called me over to talk about my KIA Soul as they had just finished a test drive in a new 2012 Soul. I could not have been more pleased to tell them about my excellent experiences with mine for the past few years. After looking at all the new vehicles around I moved to the showroom and found a super clean vending area with drink, food and many other amenities. What a treat to find. David, the Service Tech working on my Soul came in and discussed some findings on my car and was so detailed and attentive to my needs. What a refreshing visit I had, in the fact several years ago things had been somewhat different. Take a Look For Yourself.James

wdhopper

14 de oct. de 2011

I had brought my vehicle in for service in morning and was greated fst and with a smile. ( always nice ) I was in and out with in half an hour and my car washed I enjoy the cafe they have also. the coffee is always hot and the dounuts fresh.. great job guys !!

mnoblitt

4 de oct. de 2011

Until yesterday 10/3/11, I was a 'car dealership' hater.I had purchased a brand new vehicle in 2008 from a dealership in Orange County and that experience was a nightmare. I promised myself at that time and over the next 3 years that I was an 'anti dealership' car shopper from now on. I swore I would never step foot into another car dealership again.I started searching for a used Toyota Camry about 2 months ago, in my search I stumbled on a car I liked listed by Bill Bryan Kia of Leesburg for sale by them.The car looked great and was just what I was looking for, so I emailed the dealership with some questions. Kimberly in Internet Sales responded immediately and answered my questions about the car, even walking outside to check the tire wear and some other things I had asked about. I then emailed her to thank her, said I would continue to shop for a Camry, but might consider looking at her car. I then went on to tell her why I was reluctant to buy any car from any dealership ever again. Kimberly at that point assured me that Bill Bryan Kia would not disappoint me in any shape, form or way. She was professional and very nice, taking a personal interest in my car shopping experience and in me.Kimberly and I emailed and talked several times after that about that Camry, she checked in with me ever few days, but I didn't have time to venture the 40miles to her dealership to see the car. Finally yesterday I had some time, called Kimberly, the car was still available and so I decided to make a 40mile trip to Leesburg to see the car. I was greeted by Kimberly who then introduced me to Jason who was my salesman and we went for a test drive. Jason was also extremely friendly and didn't put any pressure on me at all. We went back to the dealership, sat down, bantered a little bit over the listed price and the offer on my trade in, we came to an agreement and I bought the car.My last step in the process was with Brad in finance. He too was friendly, organized and thorough, making me feel secure in my purchase.Everything was great.Thank You Bill Bryan Kia, I'm a VERY happy customer!

momtobunch

4 de oct. de 2011

Always satisfied with service at Bill Bryan Kia. The staff is professional and curtious at all times. Been an owner since Jan/11 and am extremely pleased.

pkandt

30 de sep. de 2011

everything was done in a friendly and timely manor.it doesn't get any better than that!every one at the dealership was very friendly and helpfull.

BrwnEyedGrl85

17 de sep. de 2011

I went for my first car, barely knowing what kind was best for me, & Sam Britten helped me find what I needed. Sam led me to the car that had all I needed, wanted, & more! My cosigner lives in P.R., which meant extra work for Sam & his team. They spent days working with me, & for me. Payments are even $100 LESS a month than was expected! Special thanks to Sam & Robbie for helping iron out every kink. Thanks to Brad in financing, for everything put into making this happen. Detailing dept did a great job also. So much time & work was put into this purchase! Sam, Brad, & Robbie are awesome. The BEST around, hands down!

Goldsink99

12 de sep. de 2011

Wife and I took our 2008 Spectra in for service. While waiting, we became interested in a 2012 Forte. We spoke to salesman Clancy Baldwin and also sales manager Humberto Pereira about the Forte and liked what we heard and saw. After a test drive we sat down and worked some numbers and a few hours later we drove off in our new 2012 Forte. We are extremely happy with the car, its features, economy, price and ride. I can also say that Clancy and Humberto made the whole experience enjoyable and I'd have to say that it was the best car buying experience I have ever had. At almost 70 years old I've had quite a few car buying experiences and this one was definitely the best.

TracyRand

27 de jul. de 2011

Very happy with my service today on my 2011 Kia Soul. I was driving and was told that my break lights were not working, I immediately turned around and went to the Kia dealer and met with Kristen in the service department. She was very knowledgeable about what was wrong with my car, she listened and was very helpful. She had a great personality and was very friendly and nice. I did have to wait over 2 hours for my car to be fixed, but I was ok with this since I had no appointment and I even had them do an oil change. Very happy with the dealership, my car and the service department! Thanks Kia!

great deal

21 de jul. de 2011

very helpful,the process was quick and easy, the whole process took about an hour.

SENIOR

18 de jul. de 2011

To much running back and forth with saleman and management to get a final price. Dealer fess and processing document fees are way too high, higher than 4 other dealers I have used. Beware of final out the door prices !!!!!!

Nancie143

12 de jun. de 2011

I was mentally exsausted after leaving Kia of Leeseburg, I told the manager at least 10 times , yes good deal but I do not like the car.He continued to badger me with offer after offer, I did not want a 2004 with high milage for 15,000 with a $5000 cash back I wanted to see another preowned car but he kept making offer after offer until I was standing in the front of the dealership with all the employees staring at me trying to leave. This person just would not let up.He kept saying its not about the car its about moving money, what is he crazy, I came there for a car!!This car was Kelly Blue at 8000, so 5000 off of price was still n o deal.No I will never go back and I am definatly going to let people know about my exsperience at KIA of Leeseburg. I felt sorry for the female sales person who was doing a stand up job untill her superior Ricardo came a in. started off with $840 back untill he came to $5000, Whats up with that. Telling me no one would want my car he was taking a risk taking it in trade. 2005 Chrysler Crossfire convertable with 44,000 miles. WHO IS HE KIDDING!!My car was in perfect condition. He needed to take his 84 Buick with 84000 miles to the auction.

strumds

10 de sep. de 2010

Sat down in front of salesman said I want $150 a mounth Patment for 48 month. Amswer : no problum My intrese wae in a 2010 used optma sticker price about 17,000 Im trading in 2-cars 2003 Dodge carvan 56,000 miles & a 2004 Kia sodona also about 56, ooo miles we reach an agremant he said #180 per mo. O said lower.he comes back at $160 per mo, I said done, After wasting a go 7- hrs It time to see the guy who trys to sell you the brooklyn bridge. I said to James "NO" i want nothing-ok He brings out sheet of my deal I see 72 mounths, I went "balistic' we were wer alway talk about 48 mo. "oh no says the salesman" I asked if he is hard of hearing-No" Talked to every onein the dealer ship to no evail final deal $158.39 for 5- years. I HAVE BEEN SCREWED ,WHICH i DO NOT TAKE VERY KINDLEY TO. i WILL BE CALLING EVERY & ALL REULAR OVERSEES ,ABOUT THIS THE BETTER BUSISNEBURAL & EVERY OTHER OVERSEE ERS I CAN FIND AS WELL AS THE OCALA NEWPAPER,THE VILLAGE PAPPER AND SO ON. i am pissed AND WILL NOT REST until I eather get back my origial deal or have notifed each & ever agency, Kindest respect. DavidStrum. strumdsatembarqmail.com PS: with my wifes credit score being 894 I see no reason we could not have gotten abetter rate then.684%

GerryH

12 de dic. de 2009

I found this dealership (and this employee) to be very easy to work with, and I found them to be very interested in reaching a deal that was reasonable to us. Mr. Shadlich went out of his way to make us feel comfortable througout the transaction and the management was accommodating on the details of the transaction.

jamielacourse

29 de nov. de 2009

My wife and I were looking at the Forte. We looked at the price on the window sticker and jumped back in our Truck to leave. Mike Shadlich asked if we would just listen to him for a minute and he explained everything very clearly. He was very professional and polite. This was definately the sale of the day maybe even the month. Mike personally went over the options to the new Forte Koup and even showed us around the dealership so my wife would feel comfortable when she returned for the oil change. He personally scrubbed our license plate so it looked as nice as the car:). Mike definately went the extra mile with us and we truly appreciate it. We were previously a Honda family, but with the look, feel, and warranty that comes with the Kia we may have converted. If a company is able to stand behind their product with as much confidence as Kia has, then I can only support them unless they let me down. Kia hires quality individuals that are able to inform it's customers in a way that is not threatening or pushy. We had an excellent experience overall, and look forward to continuing this relationship.

douglasjorif

27 de nov. de 2009

Mike Shadlich the salesperson was very professional and he went beyond being a goodsaleperson to being an excellent salesperson. He went out of his way to make sure thatI was satisfied with the vehicle I was purchasing. He was respectful of my commentsand did as much as he possible could to make certain that I was satisfied with mypurchase. In summary Mike is the type of salesperson who is a credit to KIA Leesburgand the type of salesperson that all dealerships should use as an example of whata good salesperson should be.

gcreadjr

26 de nov. de 2009

We have done business with this dealer in the past and when we decided to upgrade a couple of years we returned.Dealt with another salesman the second time and have had good service from the sales and service departments both times. Mike Shadlich our sales person has always made it a point if he's on the floor to come and talk to us. A sign of a good sales rep..