SM

29 de oct. de 2016

Used the text for help feature on Bill Vince's website having identified the car I wanted and Kaz answered my ping. Let him know when I would be there to look at the car, and he had it pulled up out front, ready to go for a test drive when I arrived (was driving car within 5 minutes of arrival). We got back to the dealership, did the deal, no b.s. or pressure, and I drove away completely satisfied with a beautiful Lexus an hour and a half later. I also thought the finance mgr was really nice and easy to deal with. Would buy here again.

normarayy

27 de oct. de 2016

Dominick Cirianni was my salesperson. I had been looking for a specific car (Honda Accord) with a manual transmission. I met Dominick coming out of the door at 9:00 am on a Sat. I told him what I was looking for and he showed me the 2 cars on the lot with a manual transmission. We went inside looked up the info on the car, and we went for a ride. He answered all my questions about the new gadgets since my car will be 20 yrs old this January. The price was good, He drove the car to my house so I didn't have to come back.All was good.

Redcargrl

27 de oct. de 2016

We purchased a car from Dominick Cirianni. It was the best car buying experience we have ever had and we have purchased a number of cars in our time! He was easy to work with. Not pushy. Listened to what we wanted and equally as important what we did not want. The entire process was painless and pleasant. We would highly recommend working with him.Ps We initially worked with Tina regarding several cars we saw on the Internet and she was wonderful to work with as well.

Al

25 de oct. de 2016

They were very fair and easy to deal with from the time alison nagy called on weds when we first inquired about the armada and was very helpful and pleasant. Kaz was awesome and laid back easy to deal with and treated the kids very well. Our finance guy ed was polite and professional. The over all experience a pleasure and wwe wouldn't think twice about taking the five hours drive to buy again.Thanks again to all,Corrie and al

Ciznd

22 de oct. de 2016

I leased an new Accura Suv, my salesman was David Klein, very nice guy, he made my experience, easy, uncomplicated, explaind everything in simple terms, he took me seriously and made the whole thing painless so he earned my business.

D.J.

19 de oct. de 2016

I came in to look at a used car they have on a Wednesday. I dealt with Tina on Cargurs.com. She is extremely nice and informative. When I got there I spoke to Murad about the car I wanted. He is well-spoken, funny, and down to earth. I gave my complaints about the vehicle (The rim needs to be buffed out, tire replaced, $150 off due to these problems). Murad and Joseph (his manager) were going to do everything for me to walk out with that car (promises/agreements for fixing the maintenance issues and most importantly a great deal/price). I returned days later with a check to get the car (Saturday). Murad and Joseph were busy assisting other customers (expected on a weekend). Murad lead me to his associate Paul. I talked with Paul and his manager Michaelthis is where the deal went bad. Michael gave me the known lingo from any dealership --> cant lower the price, we are losing out, we can't commit to those promises/agreements, etc. (The car has been at this dealership for days or months maybe?!) The worst was Paul though. Paul is rude (actual comment from Paul - "Go to a different dealership!"), will insult you (exact comment from Paul - "You are wasting my time!!!!"), not willing to negotiate, and MOST IMPORTANTLY DOESNT CARE FOR THE CUSTOMER!I walked out immediately after this. Do not go here to buy a car unless you are dealing with Murad and Joseph. Paul will offend you and charge you a breathing air fee (if he could)

William Musso

18 de oct. de 2016

Went in to look at a car I found on auto trader. Dominick greeted me as I was walking in. I got to test drive the car right away and He really made the whole process as fast and easy as possible. They are willing to work with you and make sure all parties leave happy. They were a pleasure to work with and I would definitely go back next time I need a car.

Acura MDX

18 de oct. de 2016

I had a very bad experience in this dealership.I was considering this dealership to buy a new car as its close to my place. But their price was very high than the other NJ dealers.

janikita1987

16 de oct. de 2016

Very friendly and knowledgeable. Put me in a car that was affordable for me with everything that I needed to feel safe driving my children. No stress, easy transition.

stephpep

14 de oct. de 2016

From previous dealership nightmares with dealers who were only concerned about the sale, I would have never imagined to have such a positive memorable experience and I have to thank Dominic for that! Not only did I leave with a new set of keys but most importantly I left with a smile from ear to ear. Finally, I was blessed to have come across a dealer who actually listened to my needs and gave me advice regardless of if I were to do business with him or not. He is a great hearten person who genuinely cares, I'm glad it was his hand I shook at the end of the transaction.

EllenZ

14 de oct. de 2016

Good experience. Friendly helpful. We got a good deal on a MDX. David Klein's was easy to work with. Very nice guy. Not push at all.

Lep1010

12 de oct. de 2016

I just purchased a certified pre-owned 2015 Acura MDX and was pleased with the entire process! Dominick, my rep, was professional and extremely knowledgeable on all aspects of the vehicle. Dominick and this dealership conduct themselves with class! I visited 7 dealerships; wish I just came here first!

Spiritloving02

11 de oct. de 2016

Lets me start with the pleasant experience I had just walking in the door dealing with the Receptionist Kat. She was very friendly and helpful. Adam Rottenberg was simply amazing for a Sale Specialist. He answered all of our questions, clearly explained the various option packages on the Acura 2016 MDX versus the Acura 2017 MDX. Went above and beyond showing us how the car operates. He answered all of our questions and even helped set up our customized technical settings in our new vehicle. The sales manager, John Neals, was simply amazing and the best sales manager I have worked with in my entire life time. Found him to be straight forward and true to his word. The price was great and I'm very excited about my new car purchase. I will highly recommend this dealership to all my family, friends, and coworkers.This was the BEST new car buying experience we have ever had without any hassle what so ever!

madgirl97

7 de oct. de 2016

The sales team at Bill Vince's Acura is fantastic. We drove 2.5 hours to find the best deal and were overly pleased to find a great salesman in Murad. He was friendly, knowledgeable and made this purchase the best car sale that we have had in over 20 years. Your sales team went above and beyond to make sure that our experience was great. I would definitely recommend your dealership to anyone buying a new car.

accura

6 de oct. de 2016

Michael G , Tina s. and Paul B. are amazing people. No stress, they advise what you need to know.Just be honest and they will give straight answer.God bless them.

lmah

5 de oct. de 2016

My wife and I had a great shopping experience at Bridgewater Acura recently. Kaz Zahrieh, our sales rep, was very helpful and patient while we decide on the Acura model. The sales manager, John Neals, was easy to work with, and the price was great. Highly recommend this dealership.

fjc

5 de oct. de 2016

We were interested in purchasing the 2017 RDX. Kaz Zahrieh clearly explained the various option packages, organized a test drive and provided pricing. I used the true-car pricing which Bill Vince Acura honored, no questions asked. No nonsense and the quickest start to finish transaction ever for a new car purchase.

Jjjjester

3 de oct. de 2016

Just purchased an RDX through them. Process was smooth and not pushy. We worked with a salesman named Obie and I highly recommend using him. He explains everything very well and thoroughly,

amar3x

27 de sep. de 2016

Our salesman, Dominick Ciriano, was very pleasant and helpful. He worked with us to stay within our budget, yet get the vehicle we wanted. Edward Simo, in Finance, explained all the options thoroughly and we were not pressured to buy the warranty extension, even though we will. The staff was forthcoming and accommodating and it was a pleasure doing business at Vince's Acura Dealership. We will definitely recommend them to our friends and family.

Bev

25 de sep. de 2016

Our salesperson, David Klein, was extremely friendly, helpful, and forthright. He answered all of our questions. Eddie Mcgeehan patiently explained warranty options, without high pressure.

Tim D

22 de sep. de 2016

Bridgewater Acura has many different models and colors in stock as well as excellent customer service and great pricing.They were able to deliver our new car and a matter of hours and answered all of our questions and even helped set up all of our technology settings in our new vehicle. Our experience started with dealing with Tina over the Internet who put us in touch with Joe Giaconia. After reviewing our deals with other competitors Tina and Joe gave us a deal over the phone and delivered as promised. Ricardo Belizaire took care of our transaction and had our car prepped, our financials done with Ryan, delivered and set up all of our Technology functions in about 4 hours.This was the BEST new car buying experience we have ever had without any hassle what so ever!I highly recommend this dealership if you are in the market for an ACURA.

RDX17

18 de sep. de 2016

After a month of research and test drives of several competitor class vehicles, we returned to Bridgewater Acura where we had leased a MDX years earlier. I met with John Neals, David Klein, and Eddie Mcgeehan who provided excellent customer service through the entire leasing process. David (Sales) was very patient and thorough as he covered every feature of the car with us. It was a pleasure doing business with the entire Bridgewater Acura team.

SUVGAL19

10 de sep. de 2016

I visited the Acura dealer unsure of what i wanted a car or SUV and the salesperson was very patient as i tried to determine what i indeed wanted. I actually was going to get the car down to the wire ready to sign and then changed my mind and went with the SUV. They gave me the same great deal on SUV as the car. Very professional and organized.

keywestsunset

7 de sep. de 2016

Brian was very helpful and professional. He made the buying experience a pleasant one. His customer focus and attention to detail made making a decision easy.

Frank25

5 de sep. de 2016

We recently purchased a 2017 Acura MDX. Our experience from the moment we entered Bill Vince,'s Acura until we drove off with our vehicle was extremely professional and customer focused. It started with the 2 sales managers Mike and Mike who after understanding our needs brought us to Sales Rep Adam. Adam took my wife and I on one of the most informative and instructive test drives we have been on .He was extremely pleasant and knowledgable and took us on a number of different roads as he explained the different features of the vehicle. It made us very comfortable that this vehicle was the right choice for our needs. I felt we got an extremely fair price on both our Audi trade in, as well as the MDX price. The prices were given separately which is my preference as it provides excellent transparency and comfort with the process. When I picked up the purchased vehicle 2 days later Adam again ain't a great deal of time make sure I understood the features before I left the dealership. Overall we had an excellent experience .

kus

1 de sep. de 2016

I went in to talk numbers to lease a brand new 2017 Acura TLX and I walked out of there in 2 hours with a brand new TLX with the payment I had in mind. The deal itself took 2 minutes. Thanks to Paul B and Joe for making my experience a quick and easy one. This was my second car from Bridgewater Acura and I will definitely go back for round 3 when I am in need of a new Acura!Mike K

Kevin L

31 de ago. de 2016

I made several trips to Bridgewater Acura to test drive the ILX/TLX and Sam was very patient and helpful through the process as I narrowed my decision over several weeks. Great experience overall and paperwork was efficient and very happy with the way they deal with customers. No high pressure but there when you need them.

Rob Sedlak

28 de ago. de 2016

I found the car that I was looking for on line on a Thursday and David worked to allow me to pick it up the next morning. Having to drive 90 minutes to pick the car up I wanted to be sure it was what I expected and it was! Thanks David for your help.

StephanieA

17 de ago. de 2016

The staff was amazing. They helped me every step of the way through out my whole car buying experience. This was my first time ever coming to a dealer and they made the experience less scary. I would recommend this place and the two individuals I worked with over anyone!

KathyS

15 de ago. de 2016

I stopped by Bridgewater Acura to test drive a 2012 Jeep Liberty I found online with great mileage. I met with David Klein and he had the car ready to go in a few minutes. After driving it a few miles, David answering all my questions, and seeing what great shape the car seemed to be in we talked about a deal. I had to use Zero % of my negotiating skills to get the deal I wanted. (I almost wonder if I shot too high ) Oh well, I left that night with a promise to return the next day. Being this was the first USED car I'd ever contemplated, the next day I had several questions for David and each one was promptly answered via email. I returned that evening with my husband and as I requested we took a nice long drive in the car alone. It was nice being able to talk about the ride, and not feel pressured checking out certain things in the car. Seeing the car in daylight I noticed a scratch on the bumper I didn't see the night before. It's hardly noticeable, but I know it's there. Everything else seemed to be right on to what I expected and after all it was USED. After the ride, David was with another client, however the manager, Michael, promptly greeted us back and asked how we felt and such, I did negotiate another few hundred dollars off with no problem due to the scratch, and honestly it was more offered than did I have to ask. Michael then asked my husband, what he can do for him. He said "get me out of here quickly". I have to be honest, it's the fastest I've ever been in and out of a car buying experience ever. From my first communication with Scott online, all the way through to the financial desk of Ryan, I was very happy with the process. (Except for me hitting myself because I think I came in with too high of an offer, LOL) Honestly, I'm really happy with the car, and the service I've received at Bridgewater Acura. Trust me, it's important. I left a dealership not long ago because my sales associate felt we were wasting his time, now he'll never see us again, nor will I refer a soul. Thanks Bridgewater Acura for making my dream to own this particular Jeep come true. And only 2 days after leaving, they have addressed a few small items found and will be fixing them for me with no hassles. Refreshing!!! I would definitely recommend this dealership in the future and wish they were closer to home, I'd definitely partake in their service department.

Marina Garay

13 de ago. de 2016

The purchase of my Acura MDX was smooth and comfortable thanks to the professionalism of our car salesman David Klein. He was knowledgeable, courteous and did not pressure us to make a rush or uninformed decision.

erinkate1130

5 de ago. de 2016

I bought a 2012 Volkswagen beetle from Brian today. I have never had such a pleasant buying experience. He is a great salesman without being pushy. I didn't feel pressured into a decision and Brian had me out on the road with my new car in three hours. I am so happy and actually can say this was a total stress free buying experience.

Acura certified cars are a good purchase BUT:

3 de ago. de 2016

We purchased an Acura certified 2014 Acura RDX from the dealer; Adam Rottenburg. and Dave Klein were superb in their client service - couldn't be happier. BUT:I asked to take the car to my mechanic for a once over, even though it was Acura certified. I was told that it's a waste of my time and money to do this as it was Acura certified, but I felt it was worth it.When I drove it to the mechanic I heard a persistent clunking noise when I went over bump; the mechanic verified that it was suspension problem, a bushing or a strut. I took it back to Bridgewater Acura and pointed this out to them- - they could not look at it the day I bought the car so I had to come back- they affirmed that this was not a danger. The problem was that the shocks had an internal failure (their verbiage) and they were replaced BUT it took a second visit.Folks, this should have been caught in the certification process (it was checked as "Meets Acura Standards" off on the certification checklist as having been inspected and passed!!) - - that's why I paid extra, right? Moral of the story is always take the certified car to a mechanic for a checkup! You wouldn't believe the bullcrap excuses given to me as to why this happened ("the car sat for a while", "it wasn't taken out for a good test drive", etc.). And, you don't get to leave with a full tank of gas!! I was told that they do not have a gas pump on site.

gokaz

29 de jul. de 2016

Kaz is the guy to go to! Nice! Simple! Easy! Fast! Need I say more?Came over, explained what is was looking for. Kaz answered. Came out with a new TLX. Nice!

Happiest Customer

29 de jul. de 2016

I have now purchased four vehicles from this dealership. Overall they are the best because you are ALWAYS treated with the utmost respect...Better than family.I don't know who has adopted who ??Brian J. Kvederas Bridgewater Acura Repeat Customer

Guillermo Ratzlaff

28 de jul. de 2016

Quick and to the point. Very knowledgeable staff. Very friendly attitude made me feel very welcomed. They had very nice used clean cars at the lot.

Elaine L.

26 de jul. de 2016

Got my 2016 Acura TLX last night. Absolutely loving it !!! :)) The whole buying process is stress free and easy! Salesman Kaz is courteous, straight forward and just great to do business with. Highly recommend Bridgewater Acura.

Quicklylubed01

25 de jul. de 2016

I went in Monday, July 25th (today) to look at a 2013 bmw 135I. I called and told a gentleman named Mario that I would be there relative to 3:30-4:00. Upon arrival, Mario was nowhere to be found. A gentleman named Peter noticed that I was viewing the car and so kindly took it upon himself to grab the keys for me so I could look inside the car. I told him I wanted to test drive it, and this is where the problems started. Peter told me that I needed to be "checked in". Okay, no problem Peter. I give him my license and all necessary (some not so necessary) information that he asked for. Before even test driving the car, he starts to ask how much I want to put down on the car, and begins to question if I have the means to buy the car. They were asking 33,000 for the bmw. I told him pending the test drive on the car, I would be willing to put down 25,000 and finance the rest. Pretty legit customer right? I even told him if I need to show him proof of funds before the test drive that I would have no problem providing such. Although I very much so don't believe any of this conversation was necessary before I even test drove the car, I wanted Peter to know I was serious. We test drove the car, and I soon realized that it was not the car for me. We went back inside, I explained why I did not want the car, and Peter began to yell at me in front of other customers and shout profanity in front of other employees and customers, telling me to get the F out. I strongly urge management to reevaluate peters position, as that was no way to handle a very serious customer. I would have loved to have bridgewater Acura source me another car, or find me something that fit me a bit better, but I will never purchase from a company in which they employ such people who lack respect for their customers.

Ritch7714

20 de jul. de 2016

Very experienced. Has worked for a lot of dealers and has a broad experience through the industry. Makes buying a car very simple and laid back. Gets you what you need when you need it.

Ford Mustan

8 de jul. de 2016

Great experience with Brian Kennedy a pleasure to deal with very helpful and down to earth salesman who cares about his customer and puts them first highly recommend to all who are looking for a new or pre owned vehicle

The Austrian

8 de jul. de 2016

We have been customers for over 30 years. This time David Klein also made it a very pleasant buying experience. Everything went smooth and fast and whoever we talked to was knowledgeable and very friendly. We are happy that we choose Bridgewater Acura again.

AccordShopper

7 de jul. de 2016

Scott Doyle was fantastic to work with. I was looking for a used Accord, and Bridgewater had two different ones that interested me. Scott had them both ready for me when I arrived, and got me into them and test driving without any song-and-dance. Exactly the experience you want when shopping. I highly recommend Scott and Bridgewater Acura.

Pascoal

7 de jul. de 2016

I went in with the best offer from another acura dealer and bridgewater acura beat it on a CPO vehicle. Good experience. Would recommend to anyone of my friends.

rdooley

4 de jul. de 2016

I want to thank David Klein, Scott Doyle and John Nials for their outstanding service and patience! They worked very hard to help us purchase our Acura RDX at a price that fit within our budget. They went above and beyond to ensure we were satisfied and I can't thank them enough!I would absolutely recommend this dealership if you are in the market of purchasing a vehicle.

Pre-owned BMW

1 de jul. de 2016

I just took delivery of a preowned vehicle from Bridgewater Acura. If you know cars, you know these guys have the coolest, most interesting inventory of any store in the area. I personally dealt with Murad S, David K along with Daniel and Michael Lasko. The buying experience was great. Would definitely do business here again.

Gohan80

1 de jul. de 2016

David Klein was a great inhelping us. He greeted us immediately and made every effort to make sure we got what we wanted for a car, price and trade in.

Raavi Deol

29 de jun. de 2016

My experience at this dealership was seamless. I had an appointment with David Klein who was extremely informative in discussing potential options for both purchasing/financing and the selection of cars. He went above and beyond with service and giving me the 411 on my desired vehicle, the RDX. I ended up making a deal and leaving the lot with a new car the same day!

NE Trans

29 de jun. de 2016

Michael Lasko went above and beyond to make sure we were satisfied and happy with the vehicle we purchased. Mario went all out to accommodate us in our endless questions and pictures seeing how we were from out of state ( 4 hrs away). This is another reason we highly recommend them for any make, model, year, or collectible vehicle you are seeking.

jvclark1

25 de jun. de 2016

David Klein was our salesman and worked with us over a couple of days to make sure we were getting exactly the vehicle that we wanted. The whole team was professional and polite at all times. Very good product knowledge and a willingness to appreciate our concerns and needs. I would heartily recommend this dealership.

Jane888

25 de jun. de 2016

If you are interested in purchasing a certified preowned Acura, I would highly recommend Bridgewater Acura. It was a low pressure transaction and we were able to negotiate a very fair price for our car.

vpenkrat

24 de jun. de 2016

Kaz was very supportive and transparent as a primary sales person to work with. His management and finance representatives were also supportive. These guys did a good job of not being "Salesy".

Bmodelboy

16 de jun. de 2016

Adam assisted us with the purchase of a 2011 Camaro SS convertible. We had been searching for a late model vehicle with low miles and options we wanted. Bridgewater had several great cars at attractive prices. We appreciated Adam's prep for our visit, his no pressure approach and sense of humor(I did manage to find some lunch money Adam). The deal was fair and the vehicle condition was as described and what I expected when arriving. I would recommend checking out Adam and the Bridgewater inventory if you are looking for a new or used vehicle. It was well worth the 4 hour ride in our opinion!

Kush

14 de jun. de 2016

Had been searching for a decent entry level luxury to trade with my Subaru WRX because of commute/traffic reason. I looked at dealer rating on Google before even calling/visiting them and ended with finding a great car with Acura of Bridgewater. Shout out to Mario Lisi and Bill Vince for a great deal. Definitely recommend it to others searching for a car.

Pony Express

13 de jun. de 2016

Been searching for just the right Ford Mustang for months, and upon discovery that this dealer maintains a vast inventory, I called first and stopped in for an afternoon.The staff I associated with were candid forthcoming and sincere not just about internet pricing but about the cars themselves, pros and cons, options, engine performance, after market options everything a mustang sports car enthusiast could hope for. No wonder that this dealer seems to attract the same buyers year or three later for their next car purchase. Physical space is large, clean, and great location on Rt 22 adjacent to Rt 287 in Bridgewater. A month later I have my plates, title and a great car that I feel I got a great fair deal. What more do ya want?? Stop in today, and David Klein was the best! Cheers! Tim

NT

5 de jun. de 2016

David and Mike helped me get a great car at a great price. We spoke on the phone before my arrival and after a quick test run I was in and out. David also made sure to throw in a 3M subscription to XM, which I like more than I thought I would. Thanks !

Ghamilton72

2 de jun. de 2016

I purchased a 2015 Silverado Midnight Edition from them they were awesome. My contact person was Adam he was great even went out of the way to pick me up when I didn't have a way to get to NJ to pick up the truck. I felt no pressure while dealing with them. Mike the manager is also very helpful and very easy to contact. If anyone is looking for a car truck or whatever you should contact Adam I was shocked at how many models they had available. From Chevy to Dodge to Honda and Acura this dealership had tons of great deals available. I was surprised to see all the special models they had available like Mustang GTs and Challengers and NSXs this is the place to go for exclusive stuff and Adam is the guy to see... Thanks for everything

accuralessor

1 de jun. de 2016

this is the third time we have leased SUV's from this dealervery easy to work with-no pressure-very helpful and friendlyI recommend the dealer and the people we worked with-Sam Guindi and John Neals

Jennifer

31 de may. de 2016

Sales consultants and managers were very straight forward and great to work with. Just an awesome experience. Would absolutely recommend this dealership and use them in the future!

Connors, Gerry 123

29 de may. de 2016

Very professional and courteous and knowledgable. A pleasure to work with. Sam did his best to expedite things quickly. He is a real gentleman. We have purchased from him before and would not deal with anyone else

Acura mom!

23 de may. de 2016

I was very impressed with the pressure free atmosphere and felt very comfortable with the lease agreement for my RDX. Sam was very polite, professional and understanding of my needs, concerns and time frame. He was down to earth and easy to communicate with and I would highly recommend him to anyone looking for an Acura. A big thank you to Sam as it was a pleasure working with him. Joe, the manager I dealt with, was equally professional and courteous. He helped answer any further questions and expedite the whole lease experience. The transition to the finance department was seamless and smooth, as well. Eddie was very pleasant to work with, and again, did not pressure us into any extras we were not interested in. Overall, the service and courtesy of the dealership was excellent!!!

Cheryl Kosciuk

21 de may. de 2016

I would like thank you to both Sam and Joe for going above and beyond in helping me purchase my new Acura RDX today. Sam stepped in today when the first salesman didn't seem work out too well and Sam saved the day. He made the deal happen after a long process and I know it wasn't easy. He was patient and courteous and wonderful to work with. When introduced us to Joe G it all came together. Joe was great, worked the numbers with us and in the end the deal was sealed. Sam and Joe and both tremendous assets to the organization! Thank you both!!Cheryl

RENE

17 de may. de 2016

Kaz was very pleasant to deal with with no pressure whatsoever. I would definitely recommend Kaz to other buyers. He is knowledgeable and takes his time to explain all the car features.

sportscarguy

17 de may. de 2016

This dealer was night and day from the previous dealer I had been to. Not only was the facility beautiful and accommodating, but the staff was amazing. I had my wife and 2 small children with me and they were very helpful in making sure their needs were met while we were there. They treated me very well and were able to give me exactly what I wanted with my trade in vehicle as well as the one I purchased from them.

Jack80

14 de may. de 2016

Samir Guindi sold us our car. He was organized, intelligent and knowledgeable. Above all else, he was very kind! Everything ran like clockwork. Thank you, Sam! Everyone else was wonderfully helpful and polite. Overall, we had a great experience.

lisaf123

12 de may. de 2016

I purchased a certified used Acura from this dealership. I only went there to get my car appraised to see how much they will give me to see what im working with. I hate going to car lots you have to wait and wait and do some more waiting around. Well that was not my case by far. I went in I actually got what I wanted for my car and Obie Nywoye was my salesman and showed me some cars in my price range. I picked one out test drove it. did the paper work gave me a great deal and seen finance and I was out of there . My car was detailed , oil changed and I was out of there in a timely fashion. That was very impressive. dont bs me and I wont bs you. I told him what i wanted and needed. right away he was able to tell me if it was possible. Im very happy with my car and had a great experience . everyone was very friendly and considerate.

mpurguy

11 de may. de 2016

We scheduled an appointment for a specific car we found online, the Mazda3Speed. The price was pretty much on the spot, but of course we were hoping to save anything we could because we bought it outright. My 17 year old brother wanted a fast car and nothing was going to stop him. We took the car out for a test drive and it was so clean, you could tell how well the dealer takes care of each of the cars that comes into their lot. The experience was pleasant and the only pressure came from my little brother pestering my mother to buy the car. He really wanted a Subaru WRX, which the dealer had some in stock, but our consultant, David Klein, agreed that was an unnecessary and more expensive purchase. He was empathetic with all of our needs, gave us time to talk with one another when were were disputing, and as honest as he could be throughout the whole process. He made it possible to take the car home that day and that was a big deal for my brother.

Holly20

8 de may. de 2016

I purchased a certified used vehicle form this dealership once before and found the experience to be a very good one. There is none of the push to buy that is typical of many of the highway dealerships, but instead a comfortable conversation and explanation to questions. This time I planned to purchase new, but was offered an excellent purchase price on a certified used vehicle. Sales associate Kaz Zahrieh, along with Eddie Mcgeehan, Daniel and Michael Lasko were all very helpful and made the whole experience easy and enjoyable. I will certainly be back to buy again and highly recommend this dealership. Their service department is also topnotch.

DonnaK

4 de may. de 2016

From the moment I walked in, I felt comfortable. Nobody rushed to grab my attention and push me to buy a car. My sales associate, David Klein, and Manager, Joe Giaconia, were both phenomenal! They were friendly, knowledgeable, and personable. I highly recommend this dealership and these guys! I even enjoyed the apple juice! Thank you!

Everett Andrews

27 de abr. de 2016

I went to check out a 2013 Scion Fr-S i saw for sale. When I finally was ready to buy it was sold but the best news was that there was one with the mileage being so close to the original and still came with navi. The best part is it was a 2014 too (more warranty time left!). The most important part of the buying process was talking numbers and getting a great deal. Not only did staff members (Kaz, Edward Simo, Eddie, and Peter) help me buy a car but they also weren't pushy at all. They were nothing but supportive in meeting my needs whether it came down to getting the car I want, but also making it affordable for me. Check the team out at Bridgewater Acura. They really know how to make the buying experience very memorable. I'd definitely would buy another car from here in the future and I highly recommends people to come here if you see something you want. They truly made this first time buyer experience one to remember.

Shirley M

25 de abr. de 2016

From the salesperson who helped me to the gentleman in the finance dept., everyone was professional, nice, and very clear about everything regarding the car and the loan. It was a great experience and I actually recommended my sister to this dealership.

Cat

22 de abr. de 2016

We are pleased with our experience at Bridgewater Acura. We drove 2 hours to find our car there and everyone was friendly and professional. David Klein is friendly down to earth and knows his job and is familiar with the cars he sells. Thank you Bridgewater Acura.

Paul Anita

22 de abr. de 2016

Great service. Great sales. Dave K made our experience to purchase our second Acura from Bwater Acura easy. Honest and answered all questions ! Recommend Dave and Bill Vince Acura

kford

18 de abr. de 2016

I am very pleased with my purchase and the professionalism at Bridgewater Acura. I even received a thank you call. I look forward to doing business again in the future with Bridgewater Acura.

NEW ACURA OWNER

15 de abr. de 2016

Murad Stokes was turned my stressful car situation into an incredible experience! He was very attentive to my needs, helpful and answered. All my questions! He did a superb job explaining everything to me! Murad was courteous, I would definitely recommend Murad at Acura to others. KUDOS!!

Anthony Racanelli

15 de abr. de 2016

Couldn't have had a better experience in leasing my car. Any other dealership, no matter the brand of car, that I have been to I have gotten the runaround. Bridgewater Acura, in particular my salesman Michael Dibenedetto and the Manager I worked with Joe Giaconia, worked with me and gave me exactly what I asked for and worked with me every step of the way. I was in and out of finance in minuts and driving my car within an hour and a half of walking in there. Any of dealership has been 3 to 4 hours minimum. I would recommend anyone looking for an Acura to see these guys and I will most certainly be back when this lease is up.

Kawasakizxr13

10 de abr. de 2016

Mr. Sam Guindi was very helpful, friendly and took his time with me. He sold me my dream car Subaru WRX STi. I had my two older boys with me and he invited them inside to the lounge area with plenty of goodies to eat and drink. I will come back with my wife to buy her next car from Bill Vince's Bridgewater Acura because of the outstanding service and follow-up that was provided. Thank you to all the staff and will definitely recommend you to all my family and friends!

Jay Interlagos 46

8 de abr. de 2016

Kaz and the entire staff at Bridgewater Acura went above and beyond in order to get the car I wanted, for the price I wanted.

JadelynTruong26

6 de abr. de 2016

Ricardo was extremely helpful and friendly . he sold me my dream 370z nismo and i couldn't be happier . thank you for all your help !

ontheair1950

4 de abr. de 2016

Purchased a new 2016 Acura TLX with the technology package from Bill Vince's Bridgewater Acura, last week. We met with Senior Sales Consultant, David Klein. He was extremely knowledgeable about the car I eventually purchased, helpful and very personable. I have purchased autos for 45 years. This was the best experience I've ever had, purchasing a new car. Hats off to David Klein, Edward Simo, Christina Hecht and the entire staff at Bill Vince's Bridgewater Acura.

Joeandjen923

29 de mar. de 2016

I was blown away by peters professionalism.... Great guy great experience.. I would recommend him to anyone...I will definitely send more people his way

jillspen

28 de mar. de 2016

Everyone was very helpful and personable. Anthony answered all questions and then some. He also advised me on items outside the scope of purchasing the vehicle.

Debbie R.

23 de mar. de 2016

Bill Vince Acura has the best sales and service people! Professional and personal attention to the customer and their needs. I have had 4 Acura MDX leases...now just leased an RDX...couldn't be happier with the dealership, my sales consultant - Dominick Cirianni, or my new car! Debbie and John Reilly

Leric123

20 de mar. de 2016

Everything went really well - Sam, John and Ed provided a best in class customer experience. They were all professional, experienced, patient and friendly, I walked out of the show room feeling that I had made all the right decisions. Yes, I'll buy my next car from them!

Chrisfre

19 de mar. de 2016

Staff were very friendly and knowledgeable, they were not pushy with selling the car. Showroom was very comfortable while signing paperwork etc. Additionally there was a huge range of cars to look at.

DWIL1976

16 de mar. de 2016

I didn't know if they'd be willing to meet my requests, and even though we went back & forth a few times. It all worked out!A+ facility & staff!Don W

tck

15 de mar. de 2016

wonderful and pleasant experience. Acquired a lease with very minimal hassle. I would gladly recommend this dealership to all my friends and associates. This is my third leased vehicle from same location!

Toto Elson52

12 de mar. de 2016

Good Sales treatment from Dave Klein and Paul Batista. Dave did my initial negotiation which took since last Nov.but he never made a follow up call from me not when I call him. That made my decision to pursue my original plan to Buy Acura MDX other than because Michael Lasko is the son of my officemate. Also they gave me a good deal.

RLX_Pom

8 de mar. de 2016

With my lease expiring soon on my car, I began doing research on a new vehicle. After reading numerous positive reviews on the TLX SH-AWD model, I reached out to Bridgewater Acura. I spoke with Christina in the internet department and she was extremely helpful as well as a good brand ambassador. She informed me of leasing options and a loyalty program Acura was offering on the TLX. She then scheduled an appointment for me to test drive a TLX. Upon arrival at the dealership, Christina introduced me to Adam, my salesman. Adam took me on the test drive and it was obvious he knew every detail of the operating features of the car. He took me on a route that really showed the sporty handling of the TLX with lots of winding roads. He and Joe we very pleasant to deal with and they negotiated a very fair price to lease the TLX, I was very happy with the entire experience and would highly recommend Christina, Adam and Joe. The dealership itself is also very attractive, much nicer than other Acura dealerships I have visited in the past.

Keri

5 de mar. de 2016

I had a great experience at the Bridgewater Acura dealership and our salesperson Sam was honest and easy to deal with. The dealership was nice and the service department looked top notch. I love my MDX and will definitely go back when I need another car.

LAUREND

2 de mar. de 2016

I just leased my third Acura from Bridgewater Acura and they never disappoint. I keep returning because I know that their staff is professional and will always work with me for the best pricing on the model I want. Their Sales Manager, John Neals, Sales Representative, Peter Espana, and Finance Manager, Eddie Mcgeehan, were all a pleasure to work with. I will gladly refer Bridgewater Acura and their Sales individuals to friends who are looking for a new car.

kennyk

28 de feb. de 2016

I just purchased my 4th Acura from this dealership. The staff is very friendly. It was a great experience. I highly recommend this dealership to anybody looking for an Acura. I drove away with my new car in less than 2 hours from the time I walked in. Dominick and Mike Lasko were a pleasure to work with, As were Ricardo and Pete. Ryan Vanhara helped us immensely with the financial paperwork.

Cos

23 de feb. de 2016

Had to make few trips to this dealership since we were looking at several SUV's, but in the end we bought the vehicle that we felt offered the best bang for the buck! Bought a 2016 RDX for a great price! The staff that we dealt with were very helpful and patient! Certainly will not be our last Acura purchase! Thank you all! AA

PK

22 de feb. de 2016

Thanks to Dominick for making my Acura MDX happen in one day.!We both appreciate the time and effort Dominick put into making sure the we would take hoe a car the same day. He was very helpful and gracious. This is now our third Acura entrusted to Bridgewater Acura. Thanks again.

Dochejd

21 de feb. de 2016

I have leased/bought at least 9 Acuras since we moved here in 1990. The service has always been excellent and the staff have been consistently courteous and professional. On 2/13/16, was not any different. Joe Giaconia made me feel very comfortable and was extremely patient with me in making my decision on what car to get. Eddie Mceehan,Paul Baptiste, Adam Rottenberg and John, manager, were all excellent in assisting me. I really appreciated their professionalism and help. Thank you. JM

Rabrok

20 de feb. de 2016

Today I purchased a 2015 TLX and I could not be happier with the experience. Paul Batista was the rep who helped me locate the right vehicle. He was knowledgable and professional. A real straight shooter. Pricing was competitive and there was not any confusion with fees and hidden costs. The process was incredibly efficient and painless- shopping, trade, purchase and on the road in under 3 hours. Highly recommend giving this Acura dealer a shot.

KP23

19 de feb. de 2016

I felt at home ! Very kind and helpful people liked how I was treated by Scott , Eddie , Michael I'll be back after five years to get my next car ! Lol

jim061285

17 de feb. de 2016

I had a great experience purchasing a new RDX. The staff is very friendly and knowledgeable. Everyone is customer oriented during the whole process from sales to service.

jpwlocal30

16 de feb. de 2016

Doninic was very knowledgeable about the veichle i purtchased. It was a very pleasant experience. I will buy my next vehicle from Dominic. Fo sho!!!

Guzik

15 de feb. de 2016

Good guy. Pleasure to do business with. A very pleasurable experience. Got an awesome deal on my new ride. WouldRecommend Domininick to all my friends.

Funaunt

14 de feb. de 2016

Excellent customer service. Good prices for new car and trade-in. Some errors and delays in processing paperwork. Friendly atmosphere. Good people to work with.

twinmommy

2 de feb. de 2016

This was one of the most professional and friendly places I've ever been to. I went there to look at a used Toyota Highlander and they didn't try to steer me in any way. Mario was knowledgeable, friendly and professional. He took his time to show me the vehicle, we negotiated the price quickly and reasonably and then he worked quickly to close the transaction. Eddie in finance was able to get me a lower interest rate than the interest rate than the rate I was preapproved for and he worked with me to track down the title to my trade in. Andy who handles titling went out of her way to help me out. This was an overall great experience. Plus I love my suv. I'd recommend this place to anyone in the market for a vehicle.

rich5344

31 de ene. de 2016

This dealership, had the best choice of vehicles in the make model and package available of all 9 dealerships that I look for a Acura TLX AWD V6 with Advance Pkg available. Came down to a good purchase price for the vehicle

Shademan526

31 de ene. de 2016

I have purchased many vehicles over the years and have dealt with many "Car Salesman". Bill Vince Acura's staff have raised the bar for other dealers to follow. I attempted to purchase at a dealer closer to my business but the experience and lack of professionalism of my local dealer sent me to look elsewhere. I emailed Bill Vince's internet sales department and was immediately contacted by Brionna and after telling her the 2016 MDX option that I was looking for promptly received a follow-up call from her and Joe the sales manager to make me an offer. Their offer was so much better than the first dealer that I questioned Joe as to whether or not the was a ploy just to get me into the dealership. He assured me that it was a true offer. I visited the dealership the following day and met with Joe who confirmed the offer and after a brief conversation about the dealerships commitment to their customers he introduced me to Michael a senior sales person and we completed the purchase agreement. I returned at my request on Tuesday to complete the paperwork with Eddie who was great and recommended a few maintainance packages that were a good valueand. I received a complete walk through of the many technological features of the MDX from Michael's sales partner Adam who would have spent the entire afternoon with me if I wanted just going over things. I was looking to downsize after 20 years or driving 3 model years of Chevy Tahoe LTZ's. I looked at all the mid-size luxury brands and I believe The Acura MDX offers the best combination of quality, value, and price. I will recommend this dealership to anyone looking to purchase a vehicle. I am confident that my service experience will be just as pleasant as my purchase experience.

Acura lover

26 de ene. de 2016

Purchased my Acura through Bill Vince's Bridgewater Acura and I must say that overall it was a very positive experience. Dave our salesman took his time with us and was very thorough and cordial in answering our questions and helping us to select our car and Eddie the finance manager worked with us on the purchase and getting into the car packages that we needed. Very pleased with the service and the vehicle!

Steve TLX

26 de ene. de 2016

I had two visits with both Peter Espana and Obie Nwoye helping me through a test drive, features and pricing. I came away that I was not pressured to buy and when I did, they had my model available and we executed the paperwork quickly. I had visited other dealerships and internet sites during and after these visits so I felt I was reasonably informed. After the purchase, Obie said to come back to him after a few days and go over question about the car that I would have and he would again run through some of the features so I would use more of the car and have greater satisfaction driving itI felt the price was fair and Bill Vinces Bridgewater Acura has always serviced my current car well with exceptional service, loaners and so I am happy to give them my business so I would get many years out of the TLX.

jk1099

20 de ene. de 2016

While we originally set out to buy a car at Bridgewater Acura due to their impressively large number of vehicles with manual transmissions, it ended up being the experience with the sales rep. that made the end decision all the easier. David was a great help in selecting the perfect vehicle; offered fantastic customer support and guidance throughout the entire process. He was both very easy to work with, and never pressured the sale of any of the cars we were considering which definitely made the entire experience all the more pleasant. I would certainly recommend this dealer to anyone, but more importantly would recommend Dave as he will truly take care of you throughout the entire process.

Dcb175

18 de ene. de 2016

I'll preface my review by saying that I was a bit apprehensive prior to walking in the front door of Bridgewater Acura. Years ago, I endured an unpleasant "hard sell" approach during the purchase of my first vehicle in another state, so I had prepared myself to face the same here. In fact, our experience was quite the opposite. Dave was easy to work with, and we never felt that we were under pressure to purchase a vehicle or additional options. We were in and out with a new (used) car in about 3-4 hours or so, which included a test drive and about 45 minutes on the phone with my insurance company (which was the worst part of the experience and had nothing to do with this dealership). We did come in with a specific vehicle in mind, so I guess we didn't really need to be sold per se, as we more or less knew we would purchase it as long as the test drive went well. Also, we traded in our old car - we didn't receive much for it, but it is about what I was expecting as it was an old beater. My wife and I both agreed that it was a fairly painless process, which changes my outlook on car buying for the future. We also came in with a very competitive financing rate from my bank - they offered to see if they could beat it, which I assumed that they would not be able to do. To our surprise, they were able to match (and actually very slightly beat) the interest rate, so we went with their financing. As I said, overall a smooth process. I would recommend this dealer based on our experience there.

Claluz

18 de ene. de 2016

Was interested in trading in my tsx for the smaller ilx. Dominick was my sales rep, and he was very friendly along with his team! They made many phone calls to make the transition fast and make sure I was able to walk out with a car I wanted. And they made it happen. Will be telling everyone to go there. Was very pleased.

Bressi28

18 de ene. de 2016

After a long, and difficult search for a new car, I stumbled into this Bridgewater Acura dealership. Before I even stepped foot in the dealership I was in contact with a representative days before who was providing me with all the information I could possibly need on the Volkswagen I was looking at! After visiting and seeing the car I was interested in I realized he who was helping me over the phone was Murad Stokes. We ended up buying the car from Murad and he was so unbelivably helpful and knowledgable throughout the whole process. Nobody enjoys the hours it takes to purchase a new car but Murad made it enjoyable. Overall I had a wonderful experience at this dealership.

Patrick.Dixon

15 de ene. de 2016

I brought my MDX in for service on a Wednesday. While there I met Murad and had a conversation about some of the newer MDXes on the lot. Even while knowing I wasn't planning to purchase a vehicle that day and there was no guarantee for a future sale, Murad walked me around the entire site to show me all vehicles in which I might have interest. Two days later I went back with the intention to buy.Since Murad was in the process of delivering a vehicle, management encouraged me to work with Sam. He had the vehicle of interest brought to me right away. He gave me all the time I needed to look over and drive the MDX. He wasn't pushy. He read me well and let me do what I wanted to do, interjecting only when necessary. When the decision was reached to make the deal, negotiation was simple and the dealership gave a fair offer for my MDX. Murad and Sam have both followed up to make sure the vehicle is performing well and to answer any questions. They continue to be a pleasure to work with, and I recommend anyone who is looking for a new or used Acura to work with them.

newcarjoy

13 de ene. de 2016

This is a class act dealership. From the first phone call to the signing of the contract we were met with courteous service, professionalism, an interest in our needs, and honesty. This dealership wants to sell cars but MORE importantly wants its customers to be HAPPY and SATISFIED. Peter our salesman and Daniel Lasko, the Used Car Manager, helped us decide on the used Certified 2013 Acura RDX that was perfect for us. They gave us a good trade in price on our 10 year old MDX whose motor suddenly died. We had been to other dealerships and had been met with indifference, rudeness, and treated as though we were doing the other dealerships a favor by being there! We highly recommend Bill Vinces Bridgewater Acura and will definitely return to purchase our next car or SUV.

Mjain2501

13 de ene. de 2016

Sales rep. MUrad and john was easy and great to deal with. Murad was very detailed and knowledgeble and explained all feature extremely well. Overall great experience and got a best deal

TimH

13 de ene. de 2016

Very pleased with the transaction. This is the 8th vehicle I've purchased from Bridgewater Acura since 2000. I came in and dealt with Sam Guindi for the first time. Between Sam and Mike D we hammered out a fair deal and Ryan Vanhara did a great job getting me financing and explaining what all the additional services offered were. I wasn't rushed and actually finished up an hour after they closed! I will always come back to Bridgewater Acura.

Dparky78

9 de ene. de 2016

We first met Sam who was very helpful. When we came back Sam introduced us to Mike D who was really great and gave us a better deal than I was seeing online from other dealerships. They worked hard to get exactly what we wanted at the price we wanted.

SRG

8 de ene. de 2016

Dominick was a very good salesman. He was patient and thorough. Also, he found out information that we wanted and took time to respond to all our questions. Because of that, we were able to make our selection and complete the deal to buy a new Acura in just a few hours. We went there in the morning, test drove 2 models, and by 3 pm, we had handed over our old car and drove out with a new one. This is our second car from this dealership and we like the people here. A special moment was when elder Mr. Vince stopped by to talk to us and shook our hands. My one suggestion to Dominick and other sales people is to inquire with their customers if they would like some extra help (demonstration) of the changed features in the new car. I am still having trouble learning to use all the controls.

acura05

5 de ene. de 2016

I came to lease an ILX and was very pleased with the ease of the process. Amechi Nwafulume madethe transaction go smoothly. He was able to address all of my concerns.

MistCTC

5 de ene. de 2016

I found a yellow Scion TC I wanted, called to inquire about it and spoke to Tina who was extremely professional and friendly. I went to the dealership to test drive it with my mom and was greeted by Sam Guindi. Sure the sun was down and it was getting late, but that didn't dampen Sam's service. Unfortunately I couldn't test drive the yellow TC because it had a stick shift, but then Sam introduced me to the same car in a different color and I fell in LOVE. Sam showed me some of the basics about the car, like adjusting the seating and the power it gives if you press the accelerator a little more. I've had the car for about 4 months and I'm still in love. I want to thank Sam, Tina, and Eddie McGeehan for their service.-Misty Crawford

Robin123

2 de ene. de 2016

I was very unhappy with the 2015 Acura RDX that was sold to me over one year ago. The vehicle problems included: - The heating and air conditioning system was not working properly.- The head lights were extremely dim and didn't light up the road well.- The vehicle did not have a trunk release inside of the car.- The suspension was very tight and every bump in the road could be felt.- The breaks made a squeaking noise constantly. - I brought the car to the dealer several times and was told this was normal and inherent features of the 2015 RDX. I met with Mike G and David Klein to purchase my new vehicle. They were very professional and helpful. They sold a new 2016 Acura RDX to me and traded in my 2015. I believe that I should not have had to purchase a new car within one year because Acura manufactured a lemon vehicle, the 2015 RDX. I lost time and money on the original purchase which wasn't fair. Again, Mike and David provided outstanding service. It would have been helpful if they worked with me originally in 2015 so I didn't have this experience.If you would like to speak with me further, I can be contacted at 908-625-3454.Regards,Robin Moriates908-625-3454rmoriatesatgmail.com

joannat23

1 de ene. de 2016

I came to Bridgewater Acura wanting to purchase an SUV and decided on the RDX. I was greeted by Mike Dibenedetto within a few minutes of coming in during the weekend without an appointment, which was great. Mike took the time to explain the models, and let me test drive one immediately. He was very patient with all my questions as I like to be thorough. We discussed my purchasing options and during that visit I didn't buy the car and felt no pressure to do so. It was a very pleasant experience even though we couldnt get to a deal on the first car. Mike kept in touch so we could find a car in my price point. I came back a week later to look at another vehicle. Mike again was very patient with my questions and during the test drive. We negotiated a deal and I took the car home that day. We did go back and forth a bit, but in the end I got a good/fair deal. I would have loved a super deal, but you are working with a dealer and certified cars still under warranty. In the end Mike and the team were knowledgeable, patient, respectful and professional. Purchase took a little while so leave enough time. Mike then helped setup my Bluetooth, XM and all the features of the car again. All in all, the experience went very very well. I would definitely recommend going to them! Also, Bridgewater Acura really has the best stock on Acura Certified Pre-owned cars in the area. And if they don't have one that day, the might have more later, so if you know what you want, let them know! Thanks so much.

marciawillis

30 de dic. de 2015

My husband and I were treated with courtesy, professionalism and respect from the beginning of the phone call about the car we wanted till the end of purchase. Dominick was professional and extremely knowledgeable about the Hyundai Sonata that we purchased. The team of people we met were amazing, what an amazing experience. You will have our business again and we're both recommending others to you.

Stevie01

24 de dic. de 2015

estatic on the purchase of my 2013 BMW 135is, Anthony was a great help and easy towork with. Was a very friendly and comfortable atmosphere. Will definitely keep Bridgewater Acura in mind for future used car purchases!

Louis B

22 de dic. de 2015

From the first telephone inquiry to the final 'T' being crossed, I was treated with courtesy and professionalism reminiscent of the days when earning someone's business was a thing to take pride in. I expressed my requirements to Tina on my initial call, she researched and promptly returned my call and we made an appointment for the following day. Upon arrival, she introduced me to my sales associate Dominick, who was already in possession of the information previously relayed to Tina. We drove the vehicle, discussed numbers, I explained where I wanted to be and after 2 brief conversations, we agreed on terms. At no point was I rushed or pressured. Truly a pleasure to do business with.

BM Prasad

20 de dic. de 2015

Great experience all around. Scott & Michael was easy to work with. He provided us with all the information necessary to make a buying decision. He was straightforward, provided us options, was very consultative in his approach and worked to get what we desired at the price we wanted.

Mike

19 de dic. de 2015

Very pleasant atmosphere.No pressure,very helpful.Traded in a vehicle and purchaded another,Was in and out in no time.Very quick and easy.Offered to help set up Bluetooth and all options in my truck.Transfered all belonging from one vehicle to the other.Also had follow up phone calls to see if everything was o.k. or if they could offer any other assistance.

Satisfied

19 de dic. de 2015

My wife and I purchased a new 2015 Accura RDX, we were greeted by AJ who was very pleasant and answered all our questions professionally. We had a pleasant test drive. There was no high pressure sales. When we decided to purchase car AJ went over all the features of the RDX and helped in putting in our phone numbers into the blue-tooth system in the car as well as programming our garage door opener. The whole experience was very pleasant.

Bevans16

19 de dic. de 2015

This was my first time buying my own car and my experience was great! Mike Boltarets was great in not pressuring me to just purchase any car however ensuring that I was completely satisfied with the car I wanted. He was very knowledgable and answered all the questions I had. I will definitley recommend him to others! Also the sales manager John was great too! He was very knowledgeable and down to earth. Overall, my experience was awesome and I love my new car!

Kat

18 de dic. de 2015

I had a good experience with the dealership so far. Dominick was professional and took time to show features with the car. I will recommend this dealership to others

crest

16 de dic. de 2015

Great experience all around. Dominick was easy to work with. He provided us with all the information necessary to make a buying decision. He was straightforward, provided us options, was very consultative in his approach and worked to get what we desired at the price we wanted.

Jessiep813

16 de dic. de 2015

We had a not so pleasant experience at another dealership and decided to come to bridgewater. We walked in and were instantly greeted by Murad. He was fantastic! Got us into an amazing car and took the time to show us all the special features and take us for a drive. He and the rest of the staff took the time to really work with us and help us to get the price where we needed it. I didn't feel any pressure and didn't feel like I was being jerked around like I've felt in other dealerships. In the end I got a 2013 RDX. I couldn't be happier.

paty

16 de dic. de 2015

We had a really good experience in this dealer! we really thank to Michael Dibennedetto, who help us to make the right decision ! I will recommend this dealer 100%

Char1949

14 de dic. de 2015

We took our Acura in last Saturday to see the 2016 models and our sales agent, Michael DiBennedeto listened to our wants and provided us outstanding customer service. We drove in, took a test drive, looked at many car options and selected a new mode,l after getting a great deal on our leased Acura. What's so impressive is that we completed the paperwork, with Mike transferring all of our stuff from our old car, such as a baby seat for our grand kids and installed our security cover while we worked with Ryan Vanhara to complete the paperwork. In less than 2 hours, we drove off the lot with a 2016 Acura! Everyone works together as a team and we were absolutely pleased that Mike took the time to not only sell us the car, but to review the features of the car. Additionally, he set up our phones, preset our favorite Sirius stations, and phoned Sirius to extend our service beyond the free 3 month trial, which resulted in another 3 months free. Mike took great care of us (seniors) and it was evident that he takes great pride in serving the customer. My husband and I are happy to continue with Acura at Bill Vince's Bridgewater Acura, the best dealership that delivers quality, value and exceptional service to the customer. Thank you!!!

JKaszycki

9 de dic. de 2015

My wife and I visited Bridgewater Acura last weekend to purchase a 2016 Acura MDX. I initially made an appointment with Paul Batista who was assisting a client when we arrived. Mike Laskso introduced us to our salesman, Murod Stokes, who was knowledgeable, informative and professional. He took the time to go over all of the features of the vehicle and left no questions unanswered. Mike Lasko has built an extraordinary team that went above and beyond to make our leasing experience pleasant. After an agreed lease term was decided upon, John Neals advised that he was able to lower our payment more then the initial agreed upon terms. A total unexpected, pleasant surprise!! Additionally, Eddie McGeehan provided us with complimentary KLEER windshield treatment at the conclusion of our entire transactions. Overall, the experience was seamless and the entire staff was accommodating. It's experiences like this that maintain my loyalty to Bridgwater Acura. Thanks for everything!

Patt315

7 de dic. de 2015

Thank you to Adam and Ryan for a great car buying experience! They were both very professional, answered all of our questions and did not pressure us to buy. After we purchased the car Adam carefully explained how everything worked. I would highly recommend this dealership to anyone considering purchasing an Acura.

Tk123

6 de dic. de 2015

Recently purchased a new Acura and I am very satisfied with my sales experience. The salesman explained all about the vehicle to us, gave competitive offers on the vehicle, and when I took delivery, told me about all I needed to know to get the most out of my first drive. The test drive was very good in terms of length and allowed us to really get a feel for the vehicle in various driving situations. And when it came time to discuss financing, the business manager was extremely helpful in discussing options for our unique situation. Very organized buying process where we had our questions answered and explained. Thank you Bridgewater Acura!

trippy

4 de dic. de 2015

The sales team were great the finance guys were great I highly recommend this dealer if you are shopping for a car. When I went to pick up my purchase everything was ready I was at the dealership for 35-40 minutes and on my way home as a satisfied customer!Bottom line I will go back when I'm in the market for another vehicle.

apacskiba

2 de dic. de 2015

We needed a new vehicle for the family. Visited multiple dealerships and different brands. We received fair quote during the first visit and the service provided was very good. I really appreciate no hassle experience and the space and the time we were given. By large, no gimmicks and no games played. Murad and John treated us with respect and friendliness. The MDX we wanted (trim version and color combination) was not available in stock but they found the car elsewhere and delivered on their promise within couple of days.Overall, I would recommend visiting this dealership. I know I will be back.

Samho89

2 de dic. de 2015

Went in and out bought a used vehicle. It was quick and painless and everyone there was very helpful and friendly. Would recommend it to anyone looking for either an Acura or used car since they have tons. Thanks!

Edna1017

1 de dic. de 2015

Very great experience with Bill Vince's dealership! Literally walked in not expecting to walk out with a car that night. David Klein a senior sales consultant helped me a great deal in a lease with a brand new Acura ILX 2016. Highly recommended if you're looking into Acuras.

karcrazy1

30 de nov. de 2015

This is a story about how when something went wrong, this dealer did right. I bought a pre-owned car from this dealer 3 months ago, and last week, I learned from an independent party that there was a problem with the vehicle and I should go back to the seller to have them make things right. Well, I was nervous and expected the worst, but instead, Mike and Daniel Lasko were amazing. They offered to do whatever made me happy. They would buy the car back from me at the original purchase price without any conditions...even willing to buy it from me on the spot and offered me a ride home. I was so pleased with their response that I searched their lot, and found another pre-owned car that I purchased that day in exchange for the one I returned. Service quality is measured not only by how one is treated when things go right, but more importantly, how one is treated when things go wrong. I could not be more pleased. These folks at Bridgewater Acura earned my respect and loyalty. I would highly recommend them.

Clare DE

29 de nov. de 2015

Adam made it very easy for me to find and buy the exact car I wanted for a fair price. I live 3 hours from the dealership and we negotiated the deal over the phone. Adam was knowledgeable, friendly, answered all my questions in detail and even offered information I needed but didn't think of. It was worth the drive. I love my car and everything was ready for me when I got the Bridgewater Acura -- and even if the car hadn't been right, there was a great inventory there. Fortunately, the car was all Adam said it would be. Thanks, Bridgewater.

Middlesex Cty Guy

29 de nov. de 2015

Mike D was friendly and fast and answered all of our questions. They know how to create a positive experience. I would recommend this dealership for anyone in the market for an Acura.

Cyn1020

28 de nov. de 2015

From the moment I walked in the door, the car buying process was both comfortable and free of pressure. I had done a lot of research ahead of time and knew that I wanted to leave with a 2016 RDX that day, Peter answered all of my questions and treated with me respect. The financial discussion with both Peter and then John, was also professional and tailored to meet my needs. Now...on to the RDX---all I can say is, if you are in the market for a crossover filled with luxury, technology, and safety, then this should be your new vehicle. And, Bridgewater Acura should be the dealer you trust with your business!

cheese

27 de nov. de 2015

Very courteous and pleasant sales person with the purchase of a used vehicle..answered all my questions with honestly and integrity ...would definitely recommend this dealership

Tom D.

25 de nov. de 2015

AJ was an exceptional salesman and met all my expectations throughout my purchasing process. Low pressure and complete professionalism is how I would rate this dealership. I will highly recommend them in future.

dfox456

24 de nov. de 2015

Excellent dealership with great team, very accommodating and easy to work with. The entire process was quick and very streamlined and I would highly recommend.

Damachine103

23 de nov. de 2015

I went in knowing what I wanted and Dom made it happen, for a price lower than listed! He got me in out very quickly and painlessly

jrva13

23 de nov. de 2015

Former BMW owner (I have owned 3)...great cars but maintenance costs got ridiculous. Four years ago, I purchased a certified Acura RL from Sam Guindi, his personality suited me well. Tremendously helpful and accomodating person. This year (2015) I still own the RL, but wanted to look at a certified MDX as a replacement for my truck which wasn't an idea daily driver. Went back to Sam who welcomed me like an old friend. He was tied up with another customer and referred me to Mike DiBennedetto who worked with my schedule and made the sale. Another great experience. I also wish to mention Eddie McGeehan in Finance. At current interest rates, I will borrow as long as I can at the lowest rate offered. I then always repay early. Eddie understands this well and was extremely good. When I gently pushed back he pushed the bank and got me a better deal. I typically purchase extended warranties and he made it happen with his thoughtful, no pressure approach.Very helpful staff. They recognize that many don't need to be pushed to buy...the product and service speaks for itself.

Happy Customer

22 de nov. de 2015

They made the entire process so easy and stress free. I bought a beautiful 2011 BMW 328 from Bill Vince's and I couldn't be more happy. They were honest and helpful and I knew I was in good hands as soon as I sat down. The atmosphere was relaxed and pleasant and everyone seemed to be willing to help. If you're looking for a new vehicle, do yourself a favor and visit Bill Vince's, you will not be disappointed.

mike

21 de nov. de 2015

I inquired about a 2013 Camaro SS, which was in their used vehicle inventory. I made an offer, which the salesman (Mike) did not think was high enough, so he proceeded to insult me and speak to me in a very condescending manner. I would not do business there. No respect for customers or people inquiring about their vehicles. Terrible.Update 12/4/2015:Since that aforementioned encounter people from Bridgewater Acura have reached out to me and have made an earnest effort to work a deal on that car. I appreciate their efforts and the fact that they were responsive to my review.

Sir Driver77

18 de nov. de 2015

My first time to purchase Acura car but might be my last car brand to purchase as long as I can drive and as long as I will be dealing with Mike & Daniel. They know what the customer wants & need. My buying experience did not start well but I am very pleased with the follow up of Mike & Daniel before, during & after the sales. Not only I love my TSX Sport Wagon but I will go first see Daniel before I buy my next Acura.

mm728

14 de nov. de 2015

After having my Acura Integra for years it was time for a new car. I loved my Integra and it was hard to part with but Murad Stokes put me at ease and made the experience an enjoyable one. He took the time to answer my questions and show me everything I needed to know about my new car. I just love my Acura TSX! Thank you Murad and Bridgewater Acura!

dw4250

7 de nov. de 2015

Purchased a car for my son. Murad Stokes made everything go smoothly. The experience was awesome! The overall experience was done with professionalism. I would do it all again.

newacuralease

2 de nov. de 2015

There's a reason why there are so many stellar reviews for Bridgewater Acura. Being a young female, it's common for me to find myself feeling nervous in establishments such as car dealerships, especially without dad or the big bro with me to help negotiate numbers and terms. Being my first time leasing a vehicle without a co-signor, I was intimidated and overwhelmed at the thought that it would be like my previous experiences in a car dealership alone; sleazy salesmen, the pushy and unreasonable sales pitches, a faulty candy vending machine. BUT, Bridgewater Acura was different from the rest.From the moment I stepped into the dealership to the moment I drove away in my newly leased 2016 ILX, I was treated with the utmost respect and the entire transaction was handled in a very professional and seamless manner. I worked directly with Adam Rottenberg (Sales Advisor) and John Neals (Sales Manager). Both Adam and John were an absolute pleasure to work with and they put my nerves at ease almost as soon as I sat down with them. They listened to my wants and needs and worked hard to reach a deal that worked best for me. No sleaze, no pushy, tacky pitch, and yes, I'm sure the vending machine was fine.It's been a rough year for myself personally, so to have had such a great experience leasing a new vehicle when I had had so much anxiety over it has me looking forward to the next three years in this great new car and hopefully, to the purchase of a new one once the lease is up.Thanks again to Adam & John and the rest of the team at Bridgewater Acura!

SplitterSS1LE

2 de nov. de 2015

I purchased a used Chevrolet Camaro from Bridgewater Acura. Mike was my salesperson and he had amazing communication throughout the entire process. I purchased the car out of state, and they were able to take ALL of the hassle out of the process. We agreed on trade-in value and sale price of the Camaro and it worked out extremely well. I was at the dealership for 1 hour, maybe an hour and a half max, before I was on the road in the SS. They entire process was simply a breeze. I highly recommend these guys!! Well worth the 10 hour round-trip of driving!! Better deals here than in MA by THOUSANDS! Thanks again Mike!

private 1

29 de oct. de 2015

My experience with this dealership started with Christina Hecht who was cordial and friendly when she set up my appointment. I made my appointment at 10 am and she greeted me promptly at that time and introduced us to our sales consultant Adam Rottenberg.Adam was pleasant, knowledgeable and patient. He took us out on a test drive and answered all of our questions he never rushed us. He took us to the roof to view all of the 2016 MDX models that were available. With the information he was able to provide Adam made it very easy for us to cut through the small stuff and focus on what was important when we made a decision that day to purchase our car. I never felt like he was pushing me to make a purchase.It was a pleasure doing business with Adam Rottenberg, I recommend him highly.Jim Coleman

Greg D

2 de oct. de 2015

I have purchased several vehicles from Bridgewater Acura over the past 10 years and there's a reason I keep going back. Great deals, excellent customer service, no pressure or games and knowledgeable staff. No other dealer compares in any way. Thanks for another one!

gshamey

1 de oct. de 2015

I have purchased or leased 3 vehicles from Bridgewater Acura in the past four years, most recently the purchase of a 2016 RDX. This is by far the best dealership I have ever done business with-highly professional, courteous, experienced and honest. My sales rep. for all 3 vehicles, Paul Batista, has been fantastic. On my most recent purchase, Managers Eddie McGeehan and Dan Lasko made the entire transactions smooth and seamless-bothvery professional guys. I wouldn't go anywhere else.

Phil Desmond

21 de sep. de 2015

I recently purchased my 2015 TLX from Bridgewater Acura. Couldn't be more pleased. The car is quiet and well-behaved and exudes authority and luxury ride when you want it. For performance driving, select the Sport Plus Mode button and you've got a 9-speed automatic trans /paddle shifting race car. This is my first Acura (My last 3 cars have been from Honda) and I am very impressed with the vehicle overall. I researched vehicles in the luxury midsize class and always came back to the Acura as the best value. The Salesperson (David Klein) was great and sold me the car I wanted - not the car he wanted to sell. He took the time to explain the features of the car and allowed multiple test drives until I was certain that this was the car I wanted. When I drove off the lot in my new Acura TLX I felt I purchased the right car at the right price from the right dealer.

JERRYB2B

30 de ago. de 2015

I had an appointment with Bridgewater Acura, to look at a previously selected used car. I was early, but, none the less I was greeted by Amanda. Amanda, although our interaction was brief, was pleasant and friendly. The first face any dealership would want customers to meet. She turned me over to Rick Verso, Sales Consultant and I thought to myself here comes the dreaded used car salesmen. But Rick was anything but. I already had selected the car I was interested in and gotten a price indication. I was satisfied the quoted price was fair and reasonable, a win/win situation for both and no further discuss was necessary. There was no let me check with my manager stuff between Rick and I. In other words, none of the usual used car drama. In addition, Rick was able to sweeten the deal and get me some $$ for what I considered a worthless trade-in. Rick made my anticipated used car dealings a real pleasure. Thanks buddy. Now too the Finance guy. Eddie Mcgeehan, the F&I manager. I thought, here comes a nightmare. Nothing could be further from the truth. Eddie worked with me, made what I anticipated would be unpleasant and the deal was done. So my used car buying experience turned into meeting some great folks and a new found opinion of buying a used car. Thanks guys.

Ppatel

30 de ago. de 2015

Dominick was a very welcoming, friendly, and knowledgeable dealer. This is our second time leasing a vehicle through bridgewater acura. I come all the way from New York just because of the excellent customer service. Dominick went above and beyond to make sure we got the deal we wanted. Him and Joe made an astounding deal that I just could not say not to. I would definitely recommend them again and will be back for my next lease.

jaisamdaniel

27 de ago. de 2015

Purchased a Used Honda Odyssey 2012 at Bill Vince's Bridgewater Acura. Dominick was prompt and had the car ready to be checked. Had a drive and Finalized the deal. Had car buying Nice Experience. Love the Car. Thanks Dominick, Dan and Eddie.

paul

27 de ago. de 2015

Dominick was great to work with , he brought everything I asked for to management and work to get it for me, they were very professional but friendly at the same time.

Bob C.

22 de ago. de 2015

Very impressed with the professionalism of the dealership.Visited BMW, Audi and another Acura dealership and this particular dealership was significantly better in all regards of the car buying purchase. Purchased the Acura from this Acura dealership (Bill Vince) because of their service and professionalism. Highly recommend the sales and leading consultant, Dominick Cirianni who did a great job.

Keith03

16 de ago. de 2015

After a little bit of a rough start they really turned things around, came through with pricing and worked with me on all aspects. Thanks Tina, Mike D. and Mike L.

acurabuyerH

13 de ago. de 2015

Found the car on Cars.com and made the contact through there with Christina and arranged for a test drive for the same day. Upon arrival, Christina connected me with their sales person Peter. I was in the car driving within minutes from the moment I stepped over the dealership's threshold. At any one point during the entire process nobody tried to pressure me into buying this car or getting any other "accessories" (such a common situation at many other places) that I didn't want. I didn't make a buying decision on the spot - and still no pressure from Peter or Mike. Called the next day with some follow up questions which were answered to my satisfaction including the final price. Completed the purchase the same day with a Acura financing rate lower than from my own bank. And the car is just the one I always wanted. Thanks to all at Bill Vince's Acura for a great car buying experience.

billh

13 de ago. de 2015

Dominick helped put me in the car I was looking for, a certified Pre-Owned Acura TL. Dominick understood my needs and did not pressure me at my first visit (which I very much appreciated) as I told him I just started looking. When I returned to try to finalize the deal, Dominick again understood my needs and price range and helped me get a great deal !!Dominick also took his time in explaining the vehicle and answered all my questions and took me on 2 test drives (on first and second visit) to ensure this was the car I wanted.Thanks Dominick for all your great support in helping me get an excellent car! I would strongly recommend getting a car from Bridgewater Acura and asking for Dominick.

acuraguy

12 de ago. de 2015

Found the car I was interested in online and the next business day, the internet manager (Tina Stanislawczyk) contacted me. Made appointment with Tina same day to see car. I came back home with a brand new car!I would recommend this place to any Acura lover. Nice sales people, especially, Mike Boltarets, who helped with the trade in and the switched from the old car to the new one. The whole process was simple and fast.

PAM

7 de ago. de 2015

I went to Bill Vinces Acura primarily to test drive the ILX. I met with Dominick Cirianni who spent quite a bit of time with me while we discussed the car and my requirements for both features and price. The result was that Dominick and John Neals met all of my requirements and I am now the happy owner of the ILX. I am impressed with the professional manner in which Dominick, John and the dealership handled this transaction. I look forward to many years of fun driving and certainly plan to have this dealership service my car.

sperez66

6 de ago. de 2015

I've purchased three vehicles from this dealership, most recently for my son. There isn't another auto dealership I'd rather deal with than Bill Vince's Bridgewater Acura. Amechi in sales is phenomenal; he knows the product, explains every detail with precision and offers an absolutely professional, no-pressure sales experience. His demeanor and knowledge make for a wonderful purchase experience. Danny and Mike Lasko are always there to enhance the sales experience and ensure it all happens seamlessly. During my last two purchases, Ryan Vanhara has also been a true professional and deserves recognition. If Acura keeps making great cars, this is where I'll be buying them from!

Acura driver

5 de ago. de 2015

We are repeat buyers from Bridgewater Acura and Dominick was a great dealer to purchase from. The SUV was exactly what we were looking for at the price we were interested in.

APS

4 de ago. de 2015

I have been a service customer for 15 years and have had three Acura's serviced here. They are honest and fair in their price and do the job right the first time. Recently purchased a new 2016 ILX from this dealer, through Dominick Cirianni and John Neals. Dominick spent a considerable time going through what we wanted and both Dominick and John were very willing to negotiate to get to the price we needed.

danny16

3 de ago. de 2015

My wife and I had been to two other dealerships but decided to make our purchaseat Bridgewater Acura simply becuase we had the best, Dominick! He was very patient, honest,knowledgeable and our purchase was smooth. The dealership also had many vechiles to choose from. We were specifically searching for a MDX and we left with the color and extras we wanted! John the Sales Manager also was very cooperative and understanding. This is our first experience in the dealership since we had always been Toyota customers however we are lucky to have had such a phenomenal sales representative and sales manager at Bridgewater Acura!

LeeNGina

30 de jul. de 2015

I had a great experience at this dealer the first time, the staff was friendly and courteous. My sales person Adam took the time to help me get into the car I was looking for I have less then perfect credit and they were able to make me a great deal with the car I wanted. I highly recommend you stop in and see what they can do for you I live in Jersey city I was well worth the drive they have lots of new and used cars pretty much anything you might be looking for. Thanks again

Allens RDX

27 de jul. de 2015

I come from NY where there are plenty of closer Acura Dealerships BUT, this is my 3rd Acura with Bill Vince.. Def worth the hour plus drive!! This time I switched it up and got a gorgeous 2016 Kona Coffee RDX AWD Tech Pkg!! Always gave me great prices. Mike understands that I come from out of state and appreciates it and works with me!!! Hopefully with my 4th, I will at least get a red bow!!

Gera726

18 de jul. de 2015

This has been by far the best car buying experience ever! My sales rep Adam was very helpful and friendly. He work hard to get the car within my price range. They gave me a great deal on the car. No hassles !! I recommend everyone to go to Bridgewater Acura , their vehicles are all in good condition I can personally say "no lemons are sold here". My finance rep Ryan was very helpful and I learned things that I didn't even know. Thanks Ryan for the good tips!! They treated me beyond great and always maintained my smile going thru the whole car buying process. Thank you so much. I will definitely come back.

Tara87

17 de jul. de 2015

From the beginning of the phone conversation to the end of the car deal Obie Nwoye was the best sales person I have every worked with. He was patient, he answered and returned calls whenever needed and was able to make the transaction of purchasing a vechile easy going. Thanks for having great customer service Obie.

Maniac262

13 de jul. de 2015

Christina Hecht and Adam Rottenberg are the best sale persons I have ever met. They are very professional, courteous and honest in helping me finding the car I really like.We flew all the way from Alabama to New Jersey and Adam picked us up, drove us to Bridgewater and gave us a "red carpet" welcome. The car is exactly like what he described and his knowledge of cars are very impressive. Adam showed us how to operate unique features and made sure we're happy before sending us off driving back to Alabama.I strongly recommend buyers looking for an Acura or any pre-owned cool cars to call Adam Rottenberg or Christina Hecht. They're the best!

bmwx1

12 de jul. de 2015

Dominick was very knowledgeable about BMW and easy to work with. In and out of the dealer with the car in less than 2 hours including financing. No pressure deal, highly recommend doing business with.

tonypercon

29 de jun. de 2015

I recently purchased a 2008 Porsche Cayman from Michael Lasko from 250 Mies away. He couldn't have been more accommodating to me from Purchase to delivery and post sale questions and issues. They have far acceded my expectations. The car is fabulous, as advertised, settled quickly. One of the easiest long distance transaction I have ever had.Thank you,Tony

jbh12

26 de jun. de 2015

We were glad to work with Dominick at Bill Vince's Acura to buy a 2012 TSX wagon. He was professional and straightforward, and really worked to get us the best deal. We had visited another dealership in the area and had left there with the sense that car dealers were all out to get you... but Dominick allayed our fears. He really went above and beyond to get us into the car we wanted.

Ted Schreiber

25 de jun. de 2015

My 2016 car search began with Christina Hecht whose performance was "PERFECT" for the Lead off Hitter of this Amazing Team,She was professional,Caring and Determined .John Neals,Tina Stanislawczyk were superb as 2nd & 3rd hitters while Obie Nwoye batted Cleanup,making my wife the recipient of a 2016 Acura MDX.Joe Giaconia and Eddie Mcgeehan were great team players who Helped complete a "PERFECT GAME "for Bridge Water Acura.Roughly 5 weeks ago I met Christina Hecht via a True car Search that she responded within Minutes providing me with the Info I needed to start my search for a new Vehicle for my family .Obie Nwoye was an extremely well Knowledged Salesman with an approach that simply amazed both me and my Wife,HONESTY.He not only explained everything about the Vehicle,and it's new features ,he also trained my wife for an hour on the MDX like he was offering a College Course.John Neal provided us with options that simplified our decision in minutes.He was masterful in allowing us to choose from a variety of choices that would suit our familes budget.Eddie Mcgeehan handled our paperwork and gave us explanations as if it were that easy.Joe Giaconia and Tina Stanislawczyk provided us with friendly conversation and comfort ,as we became friends and customers at the same time.Overall,This Dealership not only Earned a 5 STAR rating Hands down for their extreme handling of my purchase,They also Earned A 5 Star rating from my Family who now drives in a 2016 Acura MDX vehicle that they Absolutely LOVE.Thank-you from The Schreiber's of OldBridge NJ........For providing us this Opportunity!!!!!!!!

armendor

25 de jun. de 2015

I have to be honest.... I would rather have a cavity filled then buy a car (LOL)...... until now! BA (Bridgewater Acura) changed my entire feeling in just a few hours. From the moment I walked in the door; courteous staff, brilliant showroom, clean and welcoming feel, I know I have found my forever car place! Not only do I now have an awesome car (a silver TL, named "Summer"-- yes, 20% of the population names their vehicles ;-) which I got a super deal on, buttttt the entire "process" that I used to dread so much became that much better because of Nick Cirianni! Thank you -- would not be enough to say to him. He's awesome! Knowledgeable, friendly, sense of humor (I believe you need that it in this field) but most important of all he's a "genuine" person something I think can sometimes get lost in a business like this. I'm all smiles this week, thanks to my new "Acura Family".

Golf r

19 de jun. de 2015

Hi, I purchased a beautiful 2012 Golf R tonight. Dominick Cirianni assisted me with the purchase. Dominick was very patient with me. He helped with my trading in my car. I was very satisfied working with him. He explained everything in detail and was very professional. He made this experience a pleasurable one and I would definitely recommend anyone interested in buying a car to visit your dealership and ask for Dominick. He was an excellent salesman. I know that buying a car can sometimes be stressful but Dominick made it a pleasurable experience. You should be honored to have such a,professional, knowledeable and very pleasant salesman working for your company. Thank you. Dina Mills

Justin123

18 de jun. de 2015

i traded in my car to get a used car, they were extremely helpful and definitely fair when it came to finding a fair and reasonable price for the both the car i was trading in along with the car i was purchasing

MattAlds

16 de jun. de 2015

Recently went in to purchase a used car. Staff is very friendly and very patient. I was not pressured in any way, and the whole experience was very comfortable and pleasant. Would buy from here again.

Intellect202

13 de jun. de 2015

My Name is Jeff and I escorted an elderly woman from Hungary, "Grace", to purchase a car for her. Needless to say she was very scared about the whole event and couldn't even keep her thoughts straight. I have to say I was a little anxious myself. When we arrived at the dealership we were greeted by the most nicest a people when introduced to the Internet Dept. person, Tina Stanislawcyck. She made us feel very comfortable and at ease. It didn't stop there either. We were treated with the utmost care and concern when we met the Sales Associate, Christopher Young and when we met with the very knowlageable and nicest man you could ever want to meet, Ryan Vanjara. To make a long story short, Everyone we came in contact with treated us with care and concern and made the two of us feel comfortable and at ease. We did make a purchase that day and Grace can't stop talking about her "New Baby". It was an enjoyable experience and the team of people connected with the staff are Simply Fantastic.

mgentile

12 de jun. de 2015

This is truly a "Dealership of Distinction" - I could not have asked for a better experience from start to finish. When I first found the listing on cars.com, I submitted an inquiry via their website which was promptly met with a response from the dealership's internet dept indicating that the inquiry was recieved & someone would be following up. The next communication came via email and phone from Tina Stanislawczyk. What set this communication apart from other dealerships I had reached out to was the fact that her emails included the listing details complete with pictures (a great reminder for how much I liked the car & wanted to see it) plus something I haven't seen before - a "Pure Cars Value Report" (this included things like a pricing breakdown and Carfax summary). When she was unable to reach me via phone (because I couldn't answer while I was at work) she sent me a quick text message. To be honest, without this piece of the puzzle, I never would have been able to establish contact as quickly as I did & I found it to be very convenient. Tina was friendly and very attentive the entire time with quick responses and professionalism. Upon arriving, the consideration to ensure every comfort continued as I was immediately greeted, offered refreshments and made aware of the location of the restrooms. I was then helped by Scott Doyle and Danny Lasko who were just phenomenal. They were both incredibly helpful and assuring through everything, from the no-pressure opportunity to check the car out on my own without anyone over my shoulder and before any kind of sales or anything were discussed through the price/numbers talk and finally the paperwork and buying procedures. I am both impressed and more than satisfied...plus I am SO IN LOVE with my new car!!!! :-D

mema143

1 de jun. de 2015

My husband and i are very pleased with our experience at Bill Vince's Bridgewater Acura. Dominick Cirianni was absolutely amazing. He constantly checked in to make sure we were ok and felt comfortable. He was very kind, educated and fair. He helped us feel confident and comfortable with the sale and we got to drive home the car we wanted! I would recommend him to other buyers and will also buy from him again. Great salesman and AWESOME customer service.UPDATE: June 16, 2015im writing this while im extremely upset and almost regretting leaving a good review for this person, when we purchased the vehicle we were told that the plates were going to be mailed to us, they called us over a week ago to let us know that the plates were in and that they were going to be mailed to us shortly, after waiting over a week i decided to call to see what was going on with the plates, turns out they sent the plates to the wrong address, i only found this out because I WAS the one who called them, they didn't even bother to check that there was a mistake made. Ok so nobody is perfect i get it, mistakes happen, so i drive to the address that they sent the plates to because Dominic specifically told me that they were left outside and that i should pick them up, so i drove 35 min to pick up the plates, get to to address to find out that there were no packages left, i knocked on the door a few times with no luck (nobody was home). So i call back Dominic as im driving back home and then he basically tells me to try again later or to leave a note so the people living at that address can contact me! RUDE MUCH? Then to make matters worse, he tells me that im going to have to come in to get an extension on the temporary plates until they request new ones which takes about another 3 weeks! I feel like people need to learn how to treat others better for the future of the business, not only that but i have no clue who lives at that address now and they have very important and personal information of my husband and I, what happens with those documents? Everything was great when they were trying to sell us a car and now that the deal is done THEY make a mistake and cant even handle it correctly. I am extremely disappointed! UPDATE: June 22, 2015Just how i wrote about the bad experience i had i also would like to write about the great customer service that Tina provided, she took care of all the issues that i had, we ended up picking up the plates at the dealership the very next day i posted my complain. Tina was great and i appreciated very much the time she took to talk to me and helped me feel at ease with my situation.After i picked up my plates she called me several times to make sure that everything was in order and she even gave me a gift certificate which was very nice of her. If i decide to purchase another vehicle in the future i would not hesitate to call her as it was a pleasure to deal with her. Thank you!

biscuits35

21 de may. de 2015

This dealership has so many great certified pre-owned MDX to choose from and, for the 2nd time, were able to put together a quick deal with me. Dominick Cirianni was great! We developed a quick rapport and he was able to get me out of and in to the car I wanted. From my salesman to the credit department to the closer, everyone is great! And if you ever need service, that group runs a very efficient operation.

Macortez21

16 de may. de 2015

It was such a pleasure to work with Mr. Dominick O. Mr. Dominick O. was a great listener and communicator. He helped to make our experience of purchasing our Acura such a joy. We will always think of Mr. Dominick and Acura with fondness. If the rating scale is 1 to 10, with 10 being the most satisfied, I would rate Mr. Dominick's service a 12. He is such a gem. Sincerely,

HungH

11 de may. de 2015

I have recently bought 2015 Acura RDX AWD from Bridgewater Acura.My sales person, Gene Plyam, is very nice. The overal car buying experience is quick and easy.I would come back in the future and show friends for a new car purchase here.

Francesca

20 de abr. de 2015

I have rarely purchased a car with an experience like I had at Bill Vince's Bridgewater Acura. My salesman, Dominick Cirianni, was very charismatic and nurtured me through the whole experience. His patience along with a great personality, left me with a good feeling about my purchase. I received an unbelievable deal on my 2015 Acura TLX and I couldn't be HAPPIER with the way I was treated. Go See Dominick with any future purchase, he will guide you in the right direction.

Andrew77

20 de abr. de 2015

Great Job Overall! The service was great and the car was delivered on time as scheduled. Dominick was great, even though it it was only his second week.

Jeff1229

12 de abr. de 2015

...was referred to Bridgewater Acura by a trusted friend and couldn't have been happier...very easy going and never any pressure to make a purchase....way to go Adam R. and Mike D....thanks for everything. Jeff B

cgaitan

9 de abr. de 2015

My husband and I went to Bridgewater Acura to look at the TLX 2015, not with any intention of buying, however with the exceptional attention to our needs and the financial guidelines that we provided they were able to accommodate us. We worked with Dom and John, they were amazing with all the issues that we received with trying to turn in our lease from GMC, they still made the experience worth ever minutes we spent there.

AnthonyF

2 de abr. de 2015

easy leasing experience, would recommend Gene to friends. very happy with my new Acura TLX. Bridgewater Acura was very helpful with setting me up with my new car.

bodyshop owner

2 de abr. de 2015

You are the best dealer i've used, Everybody was very helpful and fast with your sales service. Most dealer i have been to, you have to bring a tent to take a nap because your there so long. Ihave even walked out of dealer showroom after being ther for hours.and I was buying two new cars at the time. They lost that sale. Thank you again. Bob Nagy

Nailey

31 de mar. de 2015

Dominick greeted my husband and I with a friendly smile and was extremely helpful. I got the exact car I wanted and was out of the dealership in no time. Wonderful experience.

DairyVet

7 de mar. de 2015

In this dealership I experienced the type of practice that has given dealers a bad name. I went in looking at the MDX, interested in a nice 7 seater, having had one previously. I was looking at a lease with 18,000 miles at that time, and gave them the price / cost i could pay. We were somewhat apart at that time. Going back a few days later, having decided we needed only 15,000 miles I was told and a print out was given showing the numbers were right where we wanted to be. I continued to research, asking various questions and a few days later emailed that I would like to take an MDX, and based on the ones they told me were in stock that day, which color. They then came back saying that the finance manager had now reviewed and the actual costs were $1800 higher. No explanation was given over why the difference. I was more than a little annoyed, as can be imagined, and went into Springfield Acura- who managed to quickly offer me more or less the deal as per what I had printed out. I decided to have another look at an Infiniti QX60, and at the same cost levels decided to take one. I followed up with emails to the owner and GM of Acura Bridgewater, and copied Acura US. Acura US replied with a well thought out response, but no response from the management of Bill Vince's of any sort- no explanation, no apology, no nothing. I recommend to be very careful in this dealer, my experience what is given to me verbally and in writing can be a long way different to their actual deal.

Scott

5 de mar. de 2015

From the moment we walked into the dealership, we felt welcome and comfortable. Our salesman, Michael Dibennetto, was knowledgeable, polite,down to earth, and a pleasure to work with. There was absolutely no pressure, and the used car that we purchased is beautiful. Finally, I would like to mention how fantastic Eddie Mcgeehan was. Eddie helped us with our financing and he was thorough, respectful, and very pleasant. We 100% recommend Bill Vince's Bridgewater Acura.

Michael

4 de mar. de 2015

We were interested in a new 2015 MDX. We emailed our interest, got a quick response with a firm price from Tina. We called and gave our color preferences and set up appointment for the next morning. We were told to ask for Tina. We arrived the next morning on time, were greeted by a salesman (Michael), and we told him we were told to ask for Tina. The salesperson went off somewhere, came back, and said Tina said he would help us. He had the price from Tina which was the price she had emailed us. Two hours later we were driving back home with the 2015 MDX. Happy with the experience. Michael was pleasant and not that overly, false nice phoniness some salespeople are cursed with. One suggestion: Perhaps not insist that a customer ask for a particular person if that particular person is not going to be available when the customer arrives for the appointment. Oh, and Eddie in business office did not complete the paperwork accurately but we pointed that out before we left and he corrected it. Minor glitches in an overall positive experience.

AYR

2 de mar. de 2015

On 2/28/15, I returned my leased 2012 Honda for a 2015 Acura TLX and my experience was great. My salesman Amechi (AJ) was amazing. I was satisfied with his customer service and patience with a smile. NO pressure just options and for that I was "thankful" and grateful.I will be recommending Amechi and BW Acura to my family, friends and co-workers at Morgan Stanley. Again, thank you for making my experience a great one.

RegWayne

31 de ene. de 2015

I had a bad experience with a private used car dealer last year and needed to trade in a vehicle, Bridgewater Acura has a vast selection of the kind of cars I like at a good price so I went for them. They agreed to do the trade without making overpromises, but stayed true to their words as long as every paperwork were provided by me. Adam and Chistina has been non-pushy but friendly in helping select the right car. I already knew what I wanted so the selection was fast. Later on after leaving the lot I realized a CD issue so I went back, they agreed to re-imburse however much I would pay for repair off-site. They re-imbursed very fast. If you want used, rare, interesting cars of non-Acura brand, this is the place to check out. As far as Ford cars go, it worked for me.

dbogjr

8 de ene. de 2015

Purchased a 2015 MDX from them on New Years Eve . Arrived at 1 closed the place down at5:30,so it was relatively a quick process. We would have liked a little better trade - in price ,but that's life. Adam and his mgr. Joe were low key and professional ....gave us no car salesman grief..not that I would have tolerated it :) but good guys. Overall experience was pleasurable. Will do business with them next time around.

Raver208

22 de dic. de 2014

I had been looking for almost 3 years for year/make/model vehicle that I found down in Bridgewater, possessing that mileage and condition. Still feel the dealership could have come down in price a bit more, but was more than happy to concede on the rareness and allure of the particular car I'd found. We all have to make some money, right? Customer service was top notch, car was clean and well-delivered. test drive experience was pleasing. The "no-pressure" Sales experience from Mike D. really helped sellt he vehicle, so Thank You. This dealership definitely has an impressive array of pre-owned sporting cars, & I would love to keep an eye on the inventory and do business again in the future.

cjbpsu

17 de dic. de 2014

I really enjoyed my experience at Bill Vance's Bridgewater Acura. The entire staff there was great. My Sales Consultant Sean was very knowledgeable and professional. I wasn't sure I was going to be able to get the car I wanted. But, their team worked with me and made it happen at a price I was very happy with. I would definitely go back to Bill Vance's Bridgewater Acura and recommend them to anyone looking for a car.

mathewgeorg

3 de dic. de 2014

I bought my 2015 Acura MDX on July 28th and I got the Vehicle in 2 weeks. Anthony Spano is a very good Sales Associate. Unfortunately, I opted for Window etching and then later decided not to take it. I informed this to the finance department and I took my Vehicle without Window etching service. The dealership has still not paid my refund for the window etching that I bought for $429. Its been 4 months and the finance department is still figuring out.

Bobby Chen

2 de dic. de 2014

I just got my RDX at Bridgewater Acura and it was a great experience. The negotiation process was streamlined, I got the price I wanted and took delivery the same day.I want to commend Tina who was very straightforward and honest during the initial internet pricing stage and Sam who did a great job showing us everything there is to know about our new vehicle.

penguin98

28 de nov. de 2014

I bought a 2015 TLX from Bill Vince's Bridgewater Acura and could not be happier with the experience. Sean my Sales Consultant was very professional and patient in showing me the car and going over all the features. He is the guy you want to see if you visit the dealership. I also have to commend Tina in the Internet Sales Office for establishing contact with me prior to the visit and answering all my questions over the phone. John in Finance was on point with the paperwork and provided the information I needed to make informed decisions about the financing. All in all I cannot say enough good things about my experience. I am looking forward to continuing my relationship with the dealership in servicing my automobile. I highly recommend Bill Vince's Bridgewater Acura for all your automobile needs.

gloewenthal

26 de nov. de 2014

I used the internet to do the initial stock research and prices. The internet sales team was pleasant and a good experience. The salesperson was easy-going and was able to find the right car for me. I can't say I had any issues and am happy with my car and buying experience. If I were shopping for a Acura again this is the place to go.

Greg Bradley

16 de nov. de 2014

The vehicle was offered at a very good deal compared to other similar vehicles within 50 miles. Since purchasing (2 weeks ago) I've already run into an issue with the catalytic converter. I know it's not the dealership's fault and they have made good on getting the vehicle fixed. I should actually receive it tomorrow, my wife will be happy. The Jeep was also missing 1 of the ignition keys (which we all know how expensive keys with chips in them can be), and the dealership will be supplying me with a new spare key. So all in all I would say that I've had a very good experience with Bill Vince's Acura and would consider them again if looking for another used vehicle.

aack

14 de nov. de 2014

Had the best service availble to me. The dealership is new and spotless. The customer service is impeccable. The management and the sales people treat you like you should be treated - with much respect. They are always willing to help out with everything you need. If you need to take one or many test drives they are there to accomodate. I purchased my 2nd car from them this week 11/20/14 and is a TLX. It is a great car which I purchased from a great dealership. Anthony Ack.

live4tonight

7 de nov. de 2014

Here is the abridged version: I bought a used bmw from Bill Vince's acura and it was the most difficult experience I've ever had. From repeated paperwork mix ups to my plates not coming in on time and Temps expiring, the not returning of voicemail or messages, or the, "I'll find out and get back to you" but never did till I would call back in a few days to check myself and they still would not know. Brought it in for some agreed apon repairs and warranty work which kept me in a loaner car for over 3 weeks, the repair/service process was unprofessional, unorganized, and downright rude at points. After all that time, the things they fixed or were supposed to fix are still broken. I'm not sure if anything went smoothly after the day I bought the car. Not what I expected from a higher end dealership. Last straw, I had left a personal item in the loaner car, as I was driving home I realized I had left it in the loaner car, I called immediately and the service receptionist said no problem it will be waiting at the service counter. I don't know if she ever looked or someone stole it but it's not there and they couldn't care less. There's more but you get the point.Bill Vince, feel free to contact meReview OptionsReport This Review | Respond To This Review | Print This Review Facebook Twitter Write a ReviewResponse From: Bill Vince's Bridgewater AcuraAdded: 9/2/2014 6:06:19 PMJust me just start off my offering my sincere apology on behalf of the store. The "not returning phone calls" issue is 100% unacceptable and I have since spoken to the sales rep involved and it is something he will work on in the future. The issue with the expired temp was not our fault but your insurance agents. We called no less than 10 times to get it faxed over correctly. A missing suffix and wrong effective dates, prevented us to get the DMV work done in a timely fashion. Just to be clear you dropped it off for 1 or 2 things, an aligment and possibly brakes and you returned with a laundry list of items. Still, I made sure that every single item on your multi page list was corrected at the local BMW dealership. A light bulb, an alignment, new brakes, and so on and so forth. I, personally called you numerous times to let you know your car was done. Did our service dept not relay the proper info to the local BMW dealership, yes. Everyone makes mistakes, we arent perfect but we are striving to be. Its feedback from you that will help us get to the next level. Again, Im sorry and we will try harder in the future.Response From: live4tonightAdded: 11/7/2014 1:54:53 PMTHIS IS A DETAILED ACCOUNT OF THE EVENTS LEADING TO A POOR REVIEW AND STILL I HAVE NO FEEDBACK FROM ACURA, ONLY THAT THEY CANNOT DO ANYTHING. IF ANYONE AT BILL VINCE'S ACURA HAS A DIFFERENT STORY I'M ALL EARS.IN RESPONSE TO YOUR RESPONSE:I'm glad someone is working on returning calls and emails. The issue with the expired temp could possibly be considered both your and the my insurance company's fault if you really feel that was the case. I was not on the phone or in your office as the calls were being made. You say you someone called ten times, and I'm sure they did...They were calling the wrong number( who calls the wrong number 10 times..pretty simple..you would think, everyone call the Insurance agency, they email or fax documents over while you wait...why would someone have to call ten times for this..the first one was emailed while we signed the papers for the car sale...Maybe whoever handles the insurance at Bill Vince's has never done this before?Amazing enough that I had to call to check the status of the plates days before they expired and a bell went off at bill vince's in someones head to get the plates moving..one call to the agent and it was done...I must be an Insurance genius...so it takes over 30 days to do this ????"just to be clear" I never dropped it off for one or two things as the response says(At Bill vince's the customer is NEVER right I suppose)When buying the car I made it clear that the brake rotors seemed rough,grooved, in need of resurfacing or replacing, Mike Lasko said if there was a problem he would take care of it...I stated it pulled to the left on the test drive, and we noticed the passenger fog light was out, he said he would take care of it...He said it just came from Bridgewater BMW where it entirely gone over and anything that was wrong, broken, or in need of repair they would have taken care of it already...I took his word for it and bought the car and drove it home...After driving the car for a few weeks I determined the brakes were definitely in need of some sort of repair, the I looked up the fog light bulb so they could order the part, the car still pulled to the left, and there was a clunk in the rear suspension, the headlights were aimed too low and i noticed an exhaust leak.At this point the plates were expired and Warranty from BMW was going to expire, Mike lasko said to bring the car in, he was going to have Acura fix the fog light and he was sending the car to BMW for rest of repairs, as i listed over the phone to him as well as adam the salesman.If they chose to only hear "one or two things" I can't help that.So as per mike I sat down with Bill Vince's service adviser and we documented all my repair requests, NOT ONE OR TWO THINGS BUT 6 I BELIEVE is what we came up with with the service adviser.(who was very helpful, George i believe.)I'd have to say they had the car for about 3 weeks at least. It came back to Acura they called me to come pick it up but they didn't know what was done. It went back to BMW for the work that was supposed to be done the first time(under BMW factory warranty mind you). Finally it came back to Acura again and it seemed everything was fixed over the phone. This is after multiple phone calls to Michael Lasko, Acura service, Bmw service, salesman..etc...One call ended up with Michael Lasko yelling at me "that this is getting ridiculous , they are not going to rebuild your car for you!"I GUESS 6 THINGS DOCUMENTED BY THE SERVICE ADVISER IS REBUILDING A CAR TO MIKE? SOUNDS LIKE THEY DON'T STAND BEHIND THEIR CARS?I thought i followed everyone's instructions and I was the the one getting the short end of the stick.So I arrive to pick up my car, Michael has fully assured me that he had the top guys and the service boss at BMW specially look at my car since I had so many concerns. The attendant pulls my car up and guess...First there is a new strange noise coming from the engine, I make someone aware of that and decide to leave the dealership and just take it to my own mechanic.Now I get in the car and make a left out of the garage and the right front tire is rubbing on something??????I stormed back into the office and told them the situation, obviously all these experts looking at it either didn't happen or they all cannot hear or feel when i tire rubs on a screw wrongly put into the fog light access panel to hold it together because it was not put together right(mind you this was done first 3 weeks or so prior and the car had hundreds of "road testing miles put on it?????)Now i spent another hour with the tech fixing something that should have been fixed weeks ago..I finally leave the dealership, guess what?THE CAR STILL PULLS TO THE LEFT?A WEEKS LATER THE FOG LIGHT FAILURE WARNING COMES ON, AND THE LIGHT IS OFFA WEEK AFTER THAT THE BRAKE PAD SENSOR COMES ON SAYING I NEED TO REPLACE THE BRAKE PADS?????/ MAYBE CAUSE THEY ONLY DID FRONT BRAKES, MAYBE THEY DIDN'T REPLACE THE SENSORS? I DON'T KNOW..SO I WROTE THE ORIGINAL REVIEW, NOT ONE CALL OR EMAIL WAS MADE TO ME TO SEE HOW THE CAR WAS OR APOLOGY, ONLY THE REPLY YOU SEE ATTACHED TO THIS. CLEARLY FOR SHOW AND NOT GENUINE CONCERN.ANY QUESTIONS CALL ME 845.558.4410

diane-r

6 de nov. de 2014

From Diane R., - 2015 ILX Technology Pkg.Everyone at Bridgewater Acura was extremely helpful and made the experience of buying a new car enjoyable. I have been leasing cars for the past 12 years and was nervous about buying my first new car. Scott Doyle and Tina Stanislawczyk, made me feel comfortable and explained everything to me. Most important there was none of the pressure that I seemed to remember when purchasing my last new car. I would also like to say that the Manager Joe Gianconia, and the Fiance Manager,Ed Simo, explained all my options thoroughly and assisted in taking in my leased vehicle with no hassle. Scott Doyle spent over an hour with me teaching me to use the technology package, he even loaded my I-Phone onto the Blue Tooth and showed me how to work the Navigation System which was all foreign to me. I would recommend Bridgewater Acura to anyone who wants to buy a new car. Diane R. PS; They have a great Hospitality area with all sorts of beverages and goodies.

JackF1

5 de nov. de 2014

I have been incredibly pleased with the service of this dealership and the courtesy of its staff!!!! I purchased my Acura ILX with the help of Mike DiBenedetto. Mike was very warm, friendly and extremely helpful! I also dealt with the sales manager Joe Giaconia, who was a true pleasure to deal with, and made sure everything went very smoothly. I'm so happy with my purchase and that I chose to get it from Bridgewater Acura! I've had a great experience with this dealership and the terrific customer service of the staff!

dgho97

31 de oct. de 2014

We had telephone discussions with Tina who provided outstanding service introducing this dealer and providing the price so we could just come to the dealership to pick the car color and to test drive it.Tina then introduced Eddie to us, who was very friendly and explained the different color combinations. Eddie also spend hours to walk us through different options and test drive. He provided outstanding services.At the end Eddie introduced sales manager Michael who also provided outstanding services to ensure we could drive our new 2015 RDX home within less than 30 minutes.Overall, we are very satisfied with the services provided from Tina, Eddie and Michael. We strongly recommend this dealership, this sales team and will definitely come back again.

sarahlindsay524

31 de oct. de 2014

This was my second time leasing a car through the Honda company, I had quite a few questions about returning my first lease a month early to lease the new 2015 Acura TLX. As soon as I walked through the door I was greeted by Amechi. He was extremely helpful in answering all my questions and providing honest answers. The process of dealing with my old lease was literally as easy as just handing them over the keys and driving away in my brand new lease.

Waheed Mohammed

29 de oct. de 2014

Tina warrmly greeted us and introtuce to to PAul Paul Batista /Joe work patiently finalizing the Lease deal .I went through Costco program that save some moneyExcellent Excellent Excellent what can I say about the service I got absolutely no complains will love to do future business and recommend to my freinds .Great Team !!!Finally ED explain all the Lease details patiently and never put any pressure Happy with all the service i got and enjoying my Acura TLX 2015Big Thank YOU !!!!

arkmen

27 de oct. de 2014

We went to Bridgewater Acura dealership because we read many awesome reviews about them. We were not disappointed. Christina Hecht, Customer relation Manager set up an appointment and met us at the dealer ship. She was very friendly and professional. In no time Christina introduced us to Mikhail Boltarets, Senior Sales Consultant. Mikhail made the process pleasurable with his good humor, professionalism and patience. He did not waste our time. He was very straightforward, explained all the fees and expanses, showed us all our options, but was never pushy. It was a pleasure to deal with such an experienced salesman who is able not only to answer all the questions regarding the sale, but who also stayed in the car with us to show all the features. We love our Acura MDX. Definitely coming back here again

nuepic

20 de oct. de 2014

We've done business with many dealers over the years and this experience was by far the easiest, friendliest and honest dealership me and my family have ever dealt with. They were true to their word from the first phone call to the last signature. Will definitely be back.

paikkattu

12 de oct. de 2014

They offered me the best price in Edmunds.com. From the very beginning they were very helpful and honest. Gave me a reasonable price for my trade-in. I would recommend Paul Batista, the salesperson to anyone who is wishing to purchase a car. Call Tina, the internet sales manager, to make an appointment, They have an amazing amount of vehicles located in a huge Parking Garage. Even though I had to travel for an hour, it was well worth the trip.

peter guastella

8 de oct. de 2014

Purchased an Accord Coupe used from this dealership recently. Salesman were great had the car ready for me in the front to look at since i traveled an hour to see the car. Weren't pushy and explained everything.

Dwalsh79

5 de oct. de 2014

Great salesman--would highly recommend Eddie McGeehan to anyone looking for an honest well informed low pressure salesperson. Very accompanying to my wife and me when we purchased our Acura on 10/4.

Lisa Zhang

4 de oct. de 2014

Just tell them your current concerns and problems,they must get the best solution to help you.I will keep to get their support for further need.

sdreynolds24

3 de oct. de 2014

As always, my most recent Service appointment on 10/1/14 was excellent. Service quality was great, loaner car promptly available and staff was warm, friendly and helpful. Special thanks to Ileana, my regular Service Rep, and Tom who checks me in upon arrival. They know me by name, greet me as an old friend and make me feel that I am well taken care of.Ileana and Tom are a genuine credit to Bill Vince's Bridgewater Acura.Stephen Reynolds

ajsaker89

30 de sep. de 2014

I drove over an hour to the dealer and it was worth the drive considering I bought a car from them. Everyone I dealt with at the dealership was nice and never made me feel pressured. My overall experience was good and I would recommend this dealer to a friend.

lkaiserm

29 de sep. de 2014

My wife and I have owned 5 Acura's. We always have a great experience with the cars and the entire sales and service process at Bridgewater. All of Bridgewater's staff treat us with respect and we are always made to feel important. Scott Doyle, Dan & Michael Lasko (sales), George Salvatori & John Rago (service) have always been great to deal with. We highly recommend Bridgewater Acura.Larry & Claudia Kaiserman

agascon

23 de sep. de 2014

Sales team at Bridgewater was on top of things from the beginning and never pushy. I never felt pressured to buy. The procedure they have for sales is great. I was in and out in no time. Drove away in my dream car.

Kathy Kimlicka

19 de sep. de 2014

I have now delt with Anthony Spano for the 2nd time and I had another good experiance leasing my 2nd Acura. He works with you on lease miles and making the payment fit your budget.

Rich R

16 de sep. de 2014

I purchased a used Pontiac GTO from salesman Amechi N. He treated me very well and was professional throughout the entire sales process. Bridgewater Acura gave me a fair offer for my trade in and I found their description of the used GTO that I purchased to be very accurate and forthcoming. I will be buying future vehicles from salesman Amechi N. and Bridgwater Acure.

dbaronowski1970

16 de sep. de 2014

I had a wonderful exprience. Mike Boltarets was so really nice and funny. He made it feel like a breeze instead of a torture. The dealership is beautiful and everybody really goes out of their way to make the experience great. I am definitely recommending this place if you are in the market for an Acura. Thank you guys.

sumodale

15 de sep. de 2014

Scott Doyle was the most professianal salesperson I have ever dealt with. Awesome deal on my Certiied used Acura TL. I recenly had totaled my previous Acura- still did not receive my check from my insuarance company, but they were still able to get me in a vehicle so that I did not have to use a rental! The financing was even BETTER than my credit union and I am thrilled that I stopped in and ran into Scott Doyle . Had a problem that I could not figure out - the service department helped me IMMEDIATELY when I stopped in two weeks after I purchased my vehicle. I have been in other dealerships where I was forgotten a day after I drove my new car off the lot. It is all about the people here that make this the best experience that I have ever had buying a used vehicle.

Ggevo9

15 de sep. de 2014

I have bought multiple cars from Bridgewater Acura and every time the experience is better than the last. Mike Lasko and Gene Plyam always go the extra mile to help. Everyone I have talked to there has been very friendly. I have bought so many cars from all different dealers and none of them compare to Bridgewater Acura. They give you fair market value for your trade in and a great deal on the car you purchase. They are the only dealer I actually enjoy going to. I don't think it's possible to find a better dealer and plan to be a lifetime customer.

Anna Schwartz

15 de sep. de 2014

The experience was so much better than I have ever experienced at a car dealership. Mike B was great. He didn't rush me, took the time to answer all of my questions. I will definitely come back again and for anyone looking into getting an Acura this is the place you want to go.

elianamaertens

14 de sep. de 2014

Very happy with my purchase. I walked in at 6pm and by 8pm on a Friday night I was pulling out of the driveway with my new TLX! Eddie and Paul helped make everything super efficient and fast, would definitely recommend.

gary.giunta.5

14 de sep. de 2014

Thanks again to Anthony Spano and the team at Bridgewater Acura for a positive purchasing experience. They made the purchase easy and enjoyable and seamless.

gem123

13 de sep. de 2014

The staff deals with tens of people on a daily basis but they still make you feel like you're the most important person in the room. Their customer service and workmanship are tops.

rpan33307

13 de sep. de 2014

I've been to many Acura dealers recently . I must say most of them were really pushy . Anthony Spano was very nice at bridgewater acura. I will recommend him to friends and family. The overall experience was pleasant. My mdx is my pride and joy.

tara.antoinette

12 de sep. de 2014

During a stressful time with finding out my car was totaled and that I had to buy another car, buying a car from Bridgewater Acura was a breeze, Anthony was wonderful, he never pressured me into buying a car and took the time to listen to my likes and dislikes to find me the car that I would love. Thank You Anthony and Bridgewater Acura for everything. I LOVE my 09 Honda Accord Coupe. If anyone is looking for a car I highly recommended this dealership. And make sure you ask for Anthony!

Surprised Husband

12 de sep. de 2014

My wife had wanted to surprise me for my 60 th birthday. She had been searching everywhere for a special car for my present. She enlisted the help of Bridgewater Acura's sales team. They came up with a really nice car for her, a 2006 Pontiac Solstice with 9000 miles on it. We had always talked about getting a convertible to run around with on the weekends. What a surprise to see that sitting in my garage. I would like to thank Mike Lasko and his sales team for making my wife's surprise for me extra special. Thanks again.

gem123

11 de sep. de 2014

I've been a customer for seven years and I can honestly say that I haven't had an unpleasant experience. The service personnel are knowledgeable and friendly as well as the sales staff. I would recommend this dealership to everyone. I

TandDShags

9 de sep. de 2014

Anthony was very knowledgeable about the car we were interested in (TLX). He was more than willing to show us every available car on the lot and did in fact show us a few. This is in contrast to other dealers we met at other dealerships who just wanted to show us computer screens. The negotiation was no hassle, nor was the finance, and it was a great deal. I highly recommend Bridgewater Acura. Be sure to ask for Anthony.

tamle1968

9 de sep. de 2014

Good sale men friendly .Eddie he is a good customer service.this good enough EDDIE?. dealership good team for sale,service and much more.i m so happy with Eddie work with me.

Kkap

5 de sep. de 2014

Had written a unsavory review, however I was very impressed with Bridgewater Acura's response to my issue. They handled it in a very professional and customer oriented manner and went out of their way to contact me to make sure we were on good terms. Well done and a classy response indeed.

charlesgrayfb

1 de sep. de 2014

I'm writing this not so much to discredit the agent that I was dealing with as to comment on the importance of supporting brand loyalty. I moved to NJ two years ago and currently live in Plainfield. Basically equidistant between Springfield Acura and Bridgewater Acura. I has so far only use Springfield because I pass them frequently on my way to NY. In this particular instance I had a predicament and needed help and Bridgewater was the closest option so I turned to them. I was trying to purchase new tires at Costco on Rt 22 and was unable to find the wheel lock key so they could not remove my tires. I called Bridgewater Acura to see if they could remove the wheel locks for me so that I could complete my new tire purchase at Costco. I ended up speaking with Mike Belmont. Once I explained my situation to him he quickly informed me that he would not be able to help me because the dealership would be liable if they let me drive away without a complete set of lug nuts. I thought this was a ludicrous conclusion. I had never implied in any way that I was asking them to remove the nuts without replacing them. It was clear that he had said his peace and was ready to terminate the conversation. I suggested that I purchase a new set of lug nuts and he said that I would need to speak to the parts department and was about to transfer me. I asked if after speaking to the parts department I would then have to call him back to schedule to have the work done since this was something that I was trying to deal with immediately and was only a few miles down the road. He seems annoyed and then called the parts department and got back to me with a quote of $50 for new lug nuts. I said fine but then asked how much new wheel locks would be since I thought $50 was kind of high and at that point I may as well purchase new locks. He then checked with parts again (again being annoyed "you didn't say you wanted locks I didn't ask about that") So then he quoted me $80 for the locks and I said I would come in. When I arrived I want to the parts department and spoke with a very friendly and helpful gentlemenwho completely understood my position and recommended that I simply purchase the 4 lug nuts that I needed and promptly sold me exactly what I needed. He had me meet him in the repair bay which is when I first met Mr. Belmonte. The gentleman from the parts department asked on of the repair men to simply remove my wheel locks and replace them with the new lug nuts. The repair man seemed a little miffed that there wasn't going to be work order written up but after a few encouraging words from the parts guy proceeded to do what was asked of him. As luck would have it two of the wheel locks were stripped and he couldn't get them off. So Mike Belmonte says "we have to write up a work order" I asked what he meant. He said "we have to write up a work order" I said OK but how much is this going to cost me and he said "well this is what I thought we were doing in the first place but then you came in with your own lug nuts. (I didn't bother explaining that I had just PURCHASED the lug nuts from the dealership) He informed me that it would be $25 to remove the 2 remaining wheel locks and replace them with the lug nuts that I had purchased and we proceeded to his desk where he wrote up the order. I should mention that all of this transpired with an absolute minimum of eye contact on his part and I genuinely felt that i was just an annoyance in his day.Now on a brighter note the customer facilities at your dealership far outshine those of Springfield Acura. The lounge(s) are beautiful. The spread of food and drinks is impressive and its a great place to hang out and get work down while you wait which is just what I did. When the car was done I was standing with Mr. Belmonte at the register and i asked about how to find a turn around on 22 so that I could get back to Costco and get my tires. The cashier was delightful and at that point Belmonte chimed in about how I should go about it and it was the most genuine, casual and natural conversation we had the entire time. I walked away thinking "where was that guy when this all started". Again my point is not to trash Mr. Belmonte but rather to bring light to the fact that dealer loyalty is what its all about. I chose to come to Acura to help me. I could have gone to Mieneke or an number of other places that would have had a universal key for my locks and remedied the situation but since my other car is a Lexus and they have ALWAYS given exemplary service in times of need I kinda thought that I would receive the same warm and helpful reception at Acura. I did not and because of that even though as I mentioned your dealership is a nicer facility I would rather have my car serviced at a dealership where I feel welcomed and taken care of. That's all I wanted to impart. I hope that in the future others have a more over all pleasant experience than I did. I was just wheel locks for heavens sake not a bum transmission.

robbiegto

1 de sep. de 2014

From first conversation with internet team (Tina) to actual walk in visit and purchase ....was easy and smooth very professional ..sales man Mike was awesome! This is hands down best experience I have had when buyin a vehicle..price was unbeatable and trade in offer was nothin less than fair ..thanks guys/gals love my new car......

live4tonight

27 de ago. de 2014

Here is the abridged version: I bought a used bmw from Bill Vince's acura and it was the most difficult experience I've ever had. From repeated paperwork mix ups to my plates not coming in on time and Temps expiring, the not returning of voicemail or messages, or the, "I'll find out and get back to you" but never did till I would call back in a few days to check myself and they still would not know. Brought it in for some agreed apon repairs and warranty work which kept me in a loaner car for over 3 weeks, the repair/service process was unprofessional, unorganized, and downright rude at points. After all that time, the things they fixed or were supposed to fix are still broken. I'm not sure if anything went smoothly after the day I bought the car. Not what I expected from a higher end dealership. Last straw, I had left a personal item in the loaner car, as I was driving home I realized I had left it in the loaner car, I called immediately and the service receptionist said no problem it will be waiting at the service counter. I don't know if she ever looked or someone stole it but it's not there and they couldn't care less. There's more but you get the point.Bill Vince, feel free to contact me

clhasty

25 de ago. de 2014

You can tell this is a Quality Automobile Dealership from the moment you walk into the Showroom. Everyone is smiling and there is such a pleasant atmosphere throughout the building. I highly recommend Bill Vince Bridgewater Acura.

jpmorg2

16 de ago. de 2014

Purchased a brand new MDX from this dealer. Had in for regular service and couple warranty items. I was lied to repeatly and had none of my issues fixed. Addressed problems with service manager and general manager and was just given excuses. They had my vehicle 3 seperate times and were unable to fix the most basic of issues. Service reciepts were inaccurate and didn't match up with the excuses I was given verbally by management. I contatced Acura service and they were just as bad. Overall if your looking to buy from this dealer or even an Acura in general I would advise you against it. Very poorly run company!

jasons6490

13 de ago. de 2014

I worked with Eddie and he was very patient with me. He treated fair and wanted my experience to go well. I would recommend him hands down. Love the car and appreciate the help.

vladimiranda

7 de ago. de 2014

I just purchased my 2009 Acura TL from Bridgewaters Acura and was very pleased with the entire process. It was very easy to get along with everyone, they were very pleasant in a "non-pushy" way. Not what you would expect from a normal dealership. They're awesome!Finance was extremely professional, not pushy and exceeded my expectations by working to get me to my desired monthly payment! He went over all my options in a clear precise manner. This is the First car I've purchased from Bridgewaters Acura and I will be sending more people their way.The atmosphere here is nice; no pushy sales men,The staff here is very friendly and helpful.and also got free set of wheel locks for my ne TL. thanks

leahbrad

6 de ago. de 2014

I appreciate their help and great service that the staff provided ! Rick, Ed and Tina were fantastic helping me buy my first car! Will definitely tell friends and family about this great dealership ! Thanks again !!!

dancointot

30 de jul. de 2014

I worked with Obie. His knowledge about the vehicle, financing, salesmanship and professionalism would make me gladly recommend this dealership. Obie is a consummate sales professional and he guided us smoothly through the buying process.

bielen

22 de jul. de 2014

I had done a great deal of research regarding pricing, accessories and financing for a 2014 or 2015 Acura MDX with the Technology package. We had been contacted by a number of dealerships and have quotes before visiting Bridgewater Acura. We arrived at the dealership and met Kristine our Internet contact who in turn connected me with our sales representative Michael Boltarets.Mr. Boltarets had a very professional, non-salesman demeanor. He clearly explained the cars and packages available so we can quickly narrow down our selection. We had discussed pricing but were not yet ready to commit. There was no heavy handed "you have to sign today to get the best price". Later that week we were leaving for vacation so we were not yet ready to commit until after we returned. During our vacation, we reached out to Michael to get various answers questions. He replied quickly and accurately. We then progressed to negotiate a price both for the car and accessories that met our budget. He worked with us to get the price we needed to seal the deal.Upon pickup, the transaction closed very smoothly with all financing arranged and accessories installed. There were no surprises in the numbers and everything closed as expected. Michael provided an overview of the basic functionality of the car and is planning a more detailed review with my wife later in the week.We highly recommend Michael Boltarets. The perception of the car industry would be more positive if there were more people like Michael representing dealerships around the country.

mustafa mustafa

18 de jul. de 2014

I visited couple of acura dealer but I find this dealers are very professional and best. Sales person was so friendly and service was so quick. I didn't have to wait to long to get my car ready.

AN_Edison

12 de jul. de 2014

Eddie Mcgeehan helped me with my Acura purchase. This guy is awesome. Friendly and detailed oriented. He will help you with your selection and will give you a very good price. His first goal is to make sure customer is happy. He would even give you his personal opinion.Very happy with my purchase.

himraj

3 de jul. de 2014

The whole experience with Amechi was great and i am glad that we made the right choice. We will definitely come back if we plan to buy another car.

lexsprint

3 de jul. de 2014

Michael DiBennedetto was extremely respectful and professional, caring of my needs, and worked out the best price possible. Michael was very knowledgeable of the entire Acura line and provided a detailed in-depth knowledge of all the features the vehicle was equipped. I didnt feel like I pressured to make a decision that day as my mind was set to purchase an ILX. I didnt bother shopping around to any other Acura dealerships due to I knew I was in good hands with Michael and no other dealership would able match the price or the quality services.I would defiantly recommend Bill Vince's Bridgewater Acura and stopping in to work directly with Michael.Sincerly,A New Owner of an Acura ILX

TJGLOVER79

25 de jun. de 2014

After searching the web for just the right Acura MDX, we found Bridgewater Acura to have the best selection of certified, pre-owed MDX's for the right price. Tina was very helpful in assisting us to narrow down our selections and scheduling our visit to the dealership. Adam Rotenberg, our sales guy, was very knowledgeable about the features of the vehicle. They even got us a better interest rate on the car loan than our home bank! We had a great buying experience at Bridgewater Acura and will be back again when its time for a second car. Thanks Tina and Adam! You guys are the best!!

Athanv

23 de jun. de 2014

Purchased my second MDX from Bridgewater Acura, Eddie went over all the details with my wife and myself on all the new features of the 2014 MDX. Quick hassle free buying experience gave us a great price upfront. Eddie also called Acura financial to negotiate a better price on my over miles charges on my previous MDX, what more can you ask for!!! I would never Buy an Acura from anywhere else.

Ekas

22 de jun. de 2014

The worst customer service in the country. Price is not the issue here. But the way they talk to me and my wife about my kid.My six year old son just ask for bottle of water

Cdamaskos

13 de jun. de 2014

They said I was looking for the top 1%. They said it couldn't get done in my timeframe. They said it was not probable or realistic that I would find it with all the specific features and color combo and Pre owned and low miles and certified and 1 owner and non smoker etc etc.. This is what the other Acura dealerships were saying. Until I took a look at the largest northeast Acura Pre owned dealership. And guess what! There it was, just came in, sitting there waiting for me. The whole process couldn't have been easier. Even with my 8 month pregnant wife along for the ride. I live in NYC and the drive to bridgewater Acura was easy. Easier still, was closing the deal with these individuals. From the start, the Internet girls Tina and Kristine were wonderful. Salesman Anthony, great product knowledge. And the two brothers, Michael and Dan (Mgrs) attentive to my needs, requests, and always available. I couldn't be happier with my vehicle and couldn't be happier with the ease of this process. All due to the individuals mentioned. Simply the best! I will be back and will continue to tell my friends and associates looking for new or preowned that I found a gem.

gmcjbc

13 de jun. de 2014

My wife and I walked in to look at the MDX and were very lucky to have Eddie approach us in the showroom. Eddie was very laid back and there was no pressure at all at any point during our conversation. This was one of the easiest and best car buying experiences that my wife and I have experienced. The vehicle we wanted was on the lot so we got to see the car we would get, and by working with Eddie and Michael we were able to put together a great deal and we walked out of the showroom very happy.The pickup of the MDX was just as easy. The car was fully prepped and looked great, and they made the paperwork go smoothly. Eddie reviewed the features and I was on my way. We love the MDX and we look forward to going back to Eddie and Michael for my wife's car!

Monky1220

5 de jun. de 2014

While shopping for a new RDX, I reached out to the internet sales team of many dealerships. Everyone who called was short, pushy, and only cared about how fast we could get in there.except Bill Vinces Acura. Kristine spent a few minutes discussing our wants, checked stock to see if they even had it, and gave a good price, albeit $100 higher than my lowest price found. I made an appointment and went in, where we met with Tina, Kristines counterpart, who introduced us to Eddie McGeehan, our salesman. Eddie listened to what we wanted, showed us a car, and took us for a very relaxed test drive. Upon returning he asked if we were interested. I told him I was, but I explained I also had a reasonable range in mind for what I wanted for my trade, and I dont want to do the traditional, stressful, back and forth. I asked for their best number up front, and if we were off, I would return after I sold it privately. He evaluated the car and after speaking with Joe, the sales manager, they offered to match the price of the lowest dealer (knocking another $100 off) and offered me a trade value above my range! It was the fastest car deal I have every had! Once we agreed on a deal, over the next few minutes we were thanked for our business by Eddie, Joe and Tina. It was a classy move and something I valued. We never intended to buy this day, but I already knew my credit union was the lowest out there, lower than any bank. Joe got us the same rate (which was a current advertised special on the Acura site). There were no games or bait and switch in trying to give us a higher rate. John in finance, helped finish all the paperwork. He was polite, energetic and great to deal with. From the time we got there, until we left in the new car, was literally less than three hours. During those three hours, I never once felt like I have at other dealerships. They did everything right. Their customer service makes you feel like an appreciated customer from the moment you get there, until you leave. Old school sales traits that are long lost in most places..but not at Bill Vinces! Their prices are excellent and below what most others paid from what I found. There were no games and it was not stressful. Eddie was great salesman and was a true professional. I cant recommend them enough. They blew our expectations out of the water. These folks are not your normal car dealer. If you want a great deal and to be treated with respect, head over to Bill Vinces Acura!

Sababay

4 de jun. de 2014

I was there for more than 30 minutes ,not one person said hi to me. Finally I asked for help the guy was playing a game on his iPhone and when I asked to test drive the new MDX he got 2012 and said they drive the same way. That when walked out. And told him not to call me or email. I bought my MDX from different dealer and love it

Carole Brown

3 de jun. de 2014

My experince at this dealership was a pleasant and successful. Eddie was very professional, courteous and informative. I would highly recommend this dealership to friends and family.

moipi

27 de may. de 2014

Excellent service with my internet purchase. I bought it sight unseen and they worked with me to resolve a minor issue. Shipping arrangements were very good. Mike D kept me informed throughout, even on his days off.

mpinda34

26 de may. de 2014

My recent experience with Tina and Eddie were wonderful! I was anxious about purchasing a new car and honestly wasn't looking forward to the whole process but both of them made the experience pleasurable and painless. The online interaction with Tina was straight and to the point, and I was able to lock in the car and the agreed upon price within minutes! When I met with Tina and Eddie in person, they made me feel comfortable and at ease during the exciting yet stressful time of buying a new car. Eddie helped explain the paperwork and was able to get me out the door and in my new car in just over an hour and changed my opinion about car shopping. I would definitely recommend Eddie, Tina and the Bill Vince Dealership to anyone!

RAlexander9

19 de may. de 2014

I was looking for a BMW 135i with low miles in very good to excellent condition. It turns out they are pretty hard to find...it seems like BMW sold way more 3 series than 1s, and most 1s out there are 128i lease specials. Bridgewater had a 2011 135i Convertible with the M sport package and every option except the DCT auto - this was a pretty special car. I had only been able to see 3 other 2011 135i convertibles and all 3 had the DCT ... Bridgewater's car was the only 6 speed. On top of this, the car was very clean and it was apparent that the first owner had loved her. After seeing the car and speaking with Mike and thew sales manager, they seemed like they knew a lot about BMWs, especially for not being a new BMW dealer. They knew what the car was and that there weren't many of them around, and I made it clear from the start that I was a serious buyer...but they were pretty easy to negotiate with. Some dealers might have tried to play hardball but we were able to agree on a reasonable price for the car by just exchanging a few phone calls. I financed about 1/2 the purchase, and the gentleman who handled the finacing (I forget his name, sorry) did call several banks to get me the best terms. All in all, I'm very happy. I had the most dealings with Mike, and I can say that he was very easygoing, helpful, and aggressive enough in following up with phone calls without being annoying. (My work schedule made it difficult to get out to the dealership so we did a lot of paperwork remotely). They even sent me docs by Fedex to sign when we couldn't come out to the lot to make things easier. On a side note I also own an Acura MDX that I bought new from another dealer that I am not particualrly happy with (the dealer not the car - my MDX has been great), and I told Mike that if I ever bought another Acura I would drive the extra 30 miles (with Metro traffic is like an extra 1.5 hours) just to come see him and I meant it.

Halkiaj

17 de may. de 2014

Eddie was very professional. He ensured I felt completely comfortable throughout the entire process and was very hospitable. He even charged my cell phone while I waited.

Josharvelo

5 de may. de 2014

I had a great overall experience thereA.J was very accommodating and he took care of all my concerns .I would definitely recommend him and the dealership .

sperez66

29 de abr. de 2014

Working with AJ is an absolute pleasure. He is the consummate professional, knows his business, knows the product inside and out, and offers a pressure free environment in which to make your se decisions. I recommend the Bridgewater Acura team and certainly recommend AJ for those looking for a wonderful purchasing experience.

mandy0317

22 de abr. de 2014

I went into the dealership with no expetations and came out with a new car. I was very pleased by the friendly staff and the quick accomdiations and service. They have a wonderful selection and excellent service. I am very please with my purchase.

viveksatya

5 de abr. de 2014

We were lucky that we had the opportunity to work with AJ to choose our car. In our opinion we found him to be a true professional, straight forward and honest in nature. He is always attentive and never showed any sign of annoyance when we asked the same questions multiple times at different time :) ... Before visiting Bill Vince, we had been to numerous Dealership and none of the employees there had the traits that AJ has. It was a real smooth experience for us when AJ guided us thru...Thanks a lot AJ !!!

carjunkie412

26 de mar. de 2014

I have been doing research on the Acura TSX's for quite some time now. I first started my search in Princeton since I happened to be in that area. I walked out of the dealership with a horrible pit in my stomach and was not at all interested in making a purchase with them. The customer service was horrible and I felt like just another number. I decided to come to Bridgewater Acura and it was the best decision I made. Eddie gave me excellent customer service and I left feeling so confident in my purchase. That is the way I was hoping to feel after making a big decision on a new car. He answered all of my questions and I did not feel any pressure just for him to make a sale. It was true proffesionalism and I would recommend any one going to him at Bridgewater Acura. A car is a huge purchase and should be something you walk away with feeling you made the right choice. I surely got that and more. I can not wait to give Bridgewater Acura more business in the future and hopefully referrals for Eddie.

nsobin

14 de mar. de 2014

I have leased two vehicles from this dealership and wanted to maintain the relationship. I knew the vehicle I wanted and I knew what I wanted to pay for it. I suggested to Eddie that if he had to "go talk to his manager" to secure a deal to come back with a "best" offer because I don't like to "play the game". Eddie came back with an offer that was a little higher than I wanted and I made a counter offer that was graciously accepted.The deal was clean, simple and "pain free" and the vehicle was delivered as promised in a timely and professional manner.

laxmia

13 de mar. de 2014

Excellent buying experience. No hurry!! No worry!! the entire process made very easy and explained everything very well. Mr. Shawn is an excellent person who answered all questions, very friendly and helpful. He goes extra miles to help customers. Excellent courtesy and he exceeds customer expectations. He is the best for best customer service. Negotiation process was easy he met all my requirements overall a great buying experience. I definitely recomend Mr. Shawan for the best customer service and this dealership for buying new or used cars.

CarBuyer20

13 de mar. de 2014

Very good car buying experience. Sean was very friendly and extremely helpful. I did quite a bit of research ahead of time, and was able to get the exact car I wanted at the price I was expecting to pay. Plus, even days after the deal was closed, Sean continued to be very helpful when I experienced a glitch with the radio set-up.Only one other observation - when I picked it up, the car itself was a bit dusty and had a few stains on the steering wheel and dash. It wasn't too bad, and it took me a few minutes to notice it, but the dealership could ensure used cars are completely clean before delivery.

jnm9485

9 de mar. de 2014

Sean McManus was EXCELLENT! Very helpful, friendly, and professional. Made the entire process very easy and able to negotiate to my needs to drive away happy. Excellent courtesy and respect for military members. I definitely recommend this dealership. Also, ask for Sean for the best customer service.

rteneva

3 de mar. de 2014

Sean P. McManus was extremely professional and non aggressive sale person. He made a point to follow up the next day which showed that he cared and again was very easy to talk to.Excellent people skills as well as personality is the way I would describe Sean, he is a keeper!

suewarrelmann

21 de feb. de 2014

Eddie McGeehan was very helpful with assisting us in making our next vehicle choice. We found him to be very easy to work with and willing to go the extra mile to close the deal. We would be happy to work with Eddie again in the future.

Gopogujarati

19 de feb. de 2014

Eddie was exceptional in helping me with my purchase decision of New Acura TL.... The buying experience was great. He is a nice easy going guy who answered all questions and was not at all pushy. Negotiation process was easy he met all my requirements overall a great buying experience definitely will recommend Eddie to anyone.

jeagle363

17 de feb. de 2014

Sean was very polite and knew quite a bit about the car. My experience was positive from beginning to end. Shawn helped me trade in my car at a fair price and my bmw was very clean when I picked it up

mattym51

16 de feb. de 2014

This review is to compliment Michael Sarullo, Eddie McGeehan and the entire Bill Vance Bridgewater of Acura team for their hard work in helping me purchase my 2014 Acura MDX. By far both Mike and Eddie were open and honest throughout the entire sales process, did not put any unnecessary pressure on me and really just went above and beyond to make this process a pleasant one. Mike had sold me my 2005 Acura TL and I had such a great experience that I would not consider purchasing from any other dealership outside of Bill Vance's. Also which was a pleasant surprise was that during the sales process, Bill Vance was actually walking the sales floor personally introducing himself to each customer asking what he could do to make the experience a great one.Thank you and I look forward to working with you for future purchases!Regards,Matthew Merrilees

AlexNata

3 de feb. de 2014

I had a very good and easy experience purchasing my car. Sam and everyone I dealth with were very helpful and accommodating to my particular situation. I love the car and happy with my purchase. I highly recommend Sam Guindi and Bill Vince's Bridgewater Acura ! AlexAcura TL

liugloria

28 de dic. de 2013

A+++++++++Plus, a pleasant experience, super fast and comfortable, no pushing but explained everything well. The price is reasonable. Eddie is the best!We will definitely come back to the same dealership again.

carbuyer42

24 de dic. de 2013

Went to the dealer to check out a car that my buddy pointed out he had seen. Upon arriving, the staff just stared my buddy and I down like we weren't worth their time or effort to try and help. After approaching the one sales consultant, he even made the comment aren't we a little young? It seemed more like a chore and a bother to them we were there. After viewing the car, there were some mechanical problems with the $20,000 dollar car we were interested in and they refused to acknowledge the problem even after pointing out the screeching under the hood. They then also refused to try and negotiate a price and warranty on the car. I feel like they looked down on us because of our age and perceived status and treated us as not worth the effort even though we came from over 70 miles away. Sadly they did not realize I was a manager at a large company and actually had 25,000 cash on me ready to go for a sale on a car that has been sitting there for a while. Bummer for them. Their loss and someone else's gain. Never going to this elitist dealer again.

Perrochino

21 de dic. de 2013

Sam was helpful at first , than turned into a stereotypical sales person and tried to tell me his dealership is willing to sell me a car below their cost so he tried to scalp me on new car options.I went to another Acura dealer.

Mariokatz

21 de dic. de 2013

I was looking for a 2014 Acura RDX and this dealership had a huge inventory, so the car I wanted was available in stock. The salesman, Sean McManus was excellent to work with. The experience was low pressure and actually enjoyable. Sean is very friendly, incredibly knowledgeable about all facets of the car, and most important to me, totally honest and helpful.This was the first time in my life that I actually had a good buying experience for an automobile.

bminich465

14 de dic. de 2013

Was hoping to get longer life from 2007 MDX but when repair was going to be too much money for the miles on the car, I decides to look for a new or pre-owned certified replacement. Would have liked the new design 2014 MDX, but was cost prohibitive, so purchased a low mile 2012 MDX. Hoping to get long life from this MDX as well and look to get the new design at a later date.

romanmt

30 de nov. de 2013

I started the process via the internet price quote request I sent. I received a very prompt reply via email and spoke to a representative within 15 minutes of submitting request. Over the phone I was given the quote and explanation of everything it included (exp. Destination/Handling Fee) and that was followed up by an email with the same information. I then visited the dealership two days later and began my engagement with Eddie. I test drove two vehicles and Eddie answered my numerous questions. Our conversation included the decision was between some Toyota models I had already test driven and the Acura. Eddie was very professional and objective in his discussion relative to the models we were looking at. I asked for a firm price quote with understanding I would not make decision for two days. He introduced us to his sales manager and together they priced two vehicles. I made the purchase two days later and had Eddie show me several vehicles to decide on color etc I would purchase. This took a couple of hours but Eddie stayed engaged the entire time and offered his objective opinions. I never felt rushed and found the overall experience pleasant.

leahdelta

11 de nov. de 2013

I would highly recommend this dealership! I was looking to purchase a used Acura TSX, after viewing the inventory online (Which was accurate and matched the cars on the lot) I decided to visit the dealership. I was greeted by John Neals we sat and discussed the vehicles I saw online and most importantly the final price I was looking to pay. He then showed me all of the cars that would meet my criteria we then took a few cars out for a test drive and I selected a 2010 TSX and within minutes we were all set, they crunched the numbers and kept my payments low and I got a really good deal (about $4,000 under market value) John and is team were great. I left the dealership to take my daughter to practice came back signed the paperwork and drove off with my new car. I was a no pressure buying experience.

deepb83

10 de nov. de 2013

This Acura TL is my second car in past 7 years. I've been to other Dealers, Sales persons are so much pushy and they want to sell their car to you. Where as Eddie Mcgeehan is so friendly and not at all pushy when coming to sales. He worked so professionally and treated me well as a future customer. I would definitely recommend my friends and family to "Bill Vince's Bridgewater Acura" and meet Eddie. And also I met their financial person while signing the documents. He is another great guy explaining all the options and reran my credit through other bank for better APR. Over all very much satisfied buying this 2012 Acura TL with advanced package.

bcastro3

28 de oct. de 2013

They treated me with professionalism and courtesy. I would highly recommend Scott Doyle and Eddie Mcgeehan they made a used car buying experience a pleasure. The used cars that they have there beat out any dealership around. I purchased a 2008 mustang that was in great shape.

TuriLin01

15 de oct. de 2013

Overall I would give a great rating. You delivered! We were impressed with how over the top you went to get us a car that same day. You made it happen! However, there were 2 things my husband and I did not care for.1- Taking the car for a test drive. We could only take the care around the corner. It's not long enough. Other dealerships give you the keys and have said, "drive it home, see how it looks in your driveway". And we both would have like to taken it for a test drive.2- The Finance end of it was too much drama. We wanted the facts on the rates, short and sweet. We seemed to have signed at least 10 documents before getting the answer we wanted. It makes you feel like you're trapped.

cc22

8 de oct. de 2013

I had already visited five Acura dealers by the time I got to Bridgewater. I had no need to go further once I meet John Neals. He gave me the confidence that I had come to the right place. Let's face it, the cars are all the same at every dealership. It's the personnel that make the difference. He was honest,friendly and sincere. We made an immediate connection .It was a pleasure doing business at Bridgewater because of John Neals.Thank youJim Higgins

bviswanathan

6 de oct. de 2013

Dealership was a friendly environment, not much of haggling. Vehicle was delivered on time and paper work completed without much trouble. I would recommend this delaer to anyone looking for a pleasant experience in buying.

Celeste68

18 de sep. de 2013

This is the 2nd car that we have leased from Bill Vince and our 3rd Acura MDX. This is the 2nd time we have worked with AJ and he is fantastic. He is honest, attentive and a pleasure to deal with. This was an easy transaction. We spent about 1 - 1.5 hours reviewing and settling on the price in July and about 1.5 hours for me to finalize and drive off with the new Acura MDX, a great experience. I always service my Acura at the dealership and have a positive experience. AJ is great!!

civic13

31 de ago. de 2013

Friendly staff, was in and out within 2 hours and was offered fair price for trade in. Eddie was very helpful, took care of contacting our insurance company to transfer insurance to new car. Have dealt with other dealers in the past who have done the bare minimum to get the car sold and you out the door. finance procedure was fast and efficient . could not have asked for a better experience. will return to this dealer when looking for a new car in the future.

2011mdx

13 de ago. de 2013

Eddie did a great job overall... I fully expect ongoing service going forward... Was a pleasant and professional experience throughout. Mike the sales manager did a nice job as well. steve and theresa t. acura 2011 mdx

whl22883

29 de jul. de 2013

Michael, Rick, and Scott were a tremendous pleasure to deal with when I purchased my 2012 Audi S4. I was in and out in less than 2 hours while trading in my vehicle and subsequently purchasing another. All three of them went above and beyond to make me feel great about my purchase and the only regret I have is not buying my wife a car too!I don't think I will ever visit another Acura dealership and when I am due for a new vehicle I will visit this dealer first and make sure I ask to speak with any of these three gentleman. Thanks guys for doing a great job and I love the car!!!

ebobertz

12 de jun. de 2013

Very pleasant experience in leasing a new Acura TSX. I was a repeat customer and Joe Giaconia was very good to work with in the price negotiation. I would like to see the price negotiation process improved by allowing a customer to directly negotiate with the dealer's decision maker rather than going through the showroom sales person who apparently has no power to negotiate price.There ended up being an issue with the amount of the down payment given the lease program that I used. However that was corrected at my meeting with the finance manager (first name was Ed) and a credit was applied to my credit card for the amount overcharged. I promptly received in the mail a confirmation of the credit transaction.I will recommend this dealership to friends and family in the future.

sdreynolds24

11 de jun. de 2013

Just leased a 2014 Acura RDX. This is my third Acura and I have worked with Sam Giundi each time. Sam is very professional, attentive, great with follow-up, friendly ... and a pleasure to work with.My experience with Service over the years is also excellent. Very professional, prompt, high quality work, and very friendly. Sam and Service make the experience as easy as is possible.I recently referred a family friend to Sam Giundi to purchase a Pre-Certified Acura. I would not hesitate to refer others as well based upon my overall great experience with this dealer.

Suz65

11 de jun. de 2013

I was very pleased with the selection of new and certified preowned cars available at this dealership. On my first visit, Mr. Mikhail Boltarets escorted me around the lot showing me a variety of cars I was interested in and answering questions I had about the various models. On my second visit, Mr. Boltarets provided me with additional information about the cars I was interested in possibly purchasing. When I selected the certified preowned car I wished to buy, Mr. Boltarets patiently and professionally worked with me on an acceptable price and assisted me with all the necessary paperwork. He was there to greet me when I came to pick up the car, and he took the time to provide basic instructions on some of the technology items. Purchasing my Acura TSX was an overall positive experience.

manivaradan

9 de jun. de 2013

I would HIGHLY recommend Bill Vance as the entire sales experience.I had a great pleasure of working with Sam Guindi (sales person) throughout the entire process. Never had any pressure and they answered all my questions. Very polite and reasonable.First time buyer at BW, Acura and Sam really made the process very simple but enjoyable!Very pleasurable to work with them, would definitely buy more cars in the future. We were very pleased with our experience at Bridgewater Acura and would recommend this dealership to anyone to go Sam (sales person) to buy any Acura car.

celo007

5 de jun. de 2013

I spoke with Michael Sarullo over their Instant messaging application on their website. He was very helpful online and in person. They made me and family feel welcomed. He gave me the best deal on my 2014 Acura RDX. I know this because I shopped around for a couple of weeks. I would definitely purchase another car from Bill Vince's Bridgewater Acura dealership.

acura10

3 de jun. de 2013

Service was great! I got the exact car that I've been looking for well under my budget! Would definetly recommend this dealership and salesman to anyone looking for a car!

michelled24

3 de jun. de 2013

This is the best Acura dealership in NJ & Eastern PA. I have been to quite a few dealers in NJ and PA looking for a certified pre-owned TSX and Bill VInces Bridgewater Acura were the dealers that gave me the best deal by an excellent sales person Michael Sarullo. He sat down went through every little detail and even got into the car and showed me everything I needed to know prior to leaving the dealer. Now that what you call excellent customer service. The transaction was fast and easy. In addition to being accommodating, Michael was extremely friendly and helpful. Overall, I would recommend buying any car from him.

vid1122

1 de jun. de 2013

We picked up our 2013 MDX tech+ent yesterday from this dealership. Eddie is one of the best sales persons I've dealt with. He worked out the pricing and finance aspects really well and spent lot of time with us to explain all the features. He even tried to help me pair my iphone with the car. This dealership also has great service where with a one-time membership they offer lifetime free car washes, loaner car and discounts on each service.

Tony2008

31 de may. de 2013

Eddie was very easy to work with, we walked away with a mustang bullet. We traded a older mustang in and that went smooth. We drove an hour to the dealership, I found their website very helpful.

drob003

28 de may. de 2013

We just leased a brand new MDX and had a wonderful experience at Bill Vince's Acura in Bridgewater. We really appreciated Eddie's non-pushy approach and he was very helpful with our questions. We would definitely purchase at Bill Vince's again!

chandni

28 de may. de 2013

AJ and Mike were just amazing individuals to work with! They were so welcoming and understood that I had a certain range I could not work past. They worked hard to get me closet to where i wanted to be and they gave me a great deal and treated my family and I with great respect and were extremely friendly! I was recommended by a colleague and I really recommend this dealership and these individuals to work with! Thank you for everything guys, I love my TSX!!! :)

scjrgold

25 de may. de 2013

Eddie spent lots of time working with us and the end result was signing a lease for another RDX. He made the experience easy and we felt like he gave us the best price possible.

TL18

23 de may. de 2013

They always talk about car dealerships like they talk about politics, flimflam men. Well not at Vince's Bridgewater Acura.I worked with Michael Sarullo for sales, and Eddie McGeehan as a Leasing Consultant. Both were friendly, hardworking, informativeand all around nice guys. Usually when you go to buy a car it is a chore, but not with these gentlemen. Hours and hours offrustrating talk that leads nowhere. Not here! The car I originally picked had a scratch on it, Mike wouldn't sell me a newcar in that condition. So he helped me find another car, an 2013 Acura TL. Wow its purteeee! Let me say this... if I had a dealershipand these two men worked for me, I would feel confident that they are doing their job in an exceptional manner. Thanks guys!

weekend1014

19 de may. de 2013

I was nearing the end of my 2010 Sonata lease. I had visited our long time multiple leasing dealer Lexus of Bridgewater and inquired about a ES350 or similiar which my wife Nicole drives. I test drove the CT Hybrid model as they had a "lease special". It was just ok. I asked about the ES and IS but the monthly price was too high. Nicole decided to call Bill Vince Acura to see what kind of lease specials the were offering on the TL as we remembered test driving it about 10 yrs ago and liked it. She was speaking to Ryan Vanhara. What a great guy. We just can't say enough about his professionalism, his attitude, his honesty, and his integrity! The whole car buying experience was fantastic because of Ryan, Mr. Mike Lasko, (General Sales Mgr) and Mike Galietta, (General Mgr). The deal you made with Nicole and I on our new TL could not have been better. Even Lexus of Bridgewater agreed as I gave them the chance to match it. You guys are the best!!! If you've have had a negative car buying experience in the past, RUN to Bill Vince Acura of Bridgewater. You will not be sorry!!!Bernard and Nicole Peters Edison, N.J.

JamesThompson

19 de may. de 2013

Our experience was great. I called in and spoke with Mike Lasko, a sales manager, prior to coming into the dealership. He had everything set up and ready to go by the time we got to the dealership. We were driving over 60 miles for the car we wanted and they made the process very smooth. We were greeted by Ryan Vanhara when we arrived, and he walked us quickly through the process getting us exactly what we wanted. Then Bryan Hansen in financing closed the deal and worked out the payment we were looking for. This was the best car buying experience we have ever had! We will buy all of our Acuras from Bridgewater Acura from now on!

guitarmacist

14 de may. de 2013

An internet search turned up a promising deal on a pre-owned car at Bridgewater Acura. The Internet manager contacted me via email first thing in the morning. Real email sent by a real person! I confirmed the availability of the automobile and went there. I was met at door by the sales team, and Paul took care of me. We took a test drive, worked up the numbers and even had a few laughs. Closed the deal with Ed in finance. Clearly went over the contract and made us feel very comfortable with the entire process. I had been to a few used car places but there is no comparision between a luxury dealership and a used car lot. I was not able to close a deal with 2 used car dealerships this week. Bridgewater Acura made it happen and I love the car! Clean, as described and backed by warrenty! Highly recommended!!

mnov72

13 de may. de 2013

The most pleasant experience I had buying a car. The process went very smooth. Sam (our sales consultant) was friendly, not pushy like most sales people, and listened to what we wanted. Closing the sale and signing was quick and easy as well. Would def recommend this dealership to work with for buying a vehicle and will go back for the next one.

JustinHarris

7 de may. de 2013

I went in there to check out the new ILX and ended up leaving with one, Very friendly service and once the decision was made everything moved along very quickly and i was on my way. Would definitely recommend to anyone.

lunasin00

6 de may. de 2013

My wife and I were very happy with the entire experience at Bridgewater Acura when we purchased a certified pre-owned Acura MDX. Our salesperson, Eddie McGeehan, was great. Eddie was patient and helpful as we spent come time deciding which CPO MDX we wanted by letting us drive both cars. Once we decided which car we wanted we were very happy with the deal worked out at the end. I had done plenty of research on the Internet about pricing beforehand, and felt we paid a very fair price. A week after the purchase my wife brought the car back to have items installed and she loved the experience with their service department as well. I would definitely recommend Eddie and Bridgewater Acura to all my friends and family.

Chimojr5

1 de may. de 2013

Just purchased a 2011 Jeep Grand Cherokee from Mike Sarullo at bridgewater Acura and couldn't have been more impressed with the service, professionalism and great price. Mike was very knowledgeable about not only Acura but various other makes and models. I would definatley buy another vehicle from Mike in the future. Jose

BRSOX

28 de abr. de 2013

This was the fourth new vehicle I have purchsed in my life and this by far this was the most pleasant experience I have ever had. Eddie McGeehan and his management team were excellent. No high pressure sales tactics. Eddie knew his product and knew it well. He was very patient and professional in his approach but most importantly he listened when you spoke. There was an Acura dealership much closer to my home than Bridgewater but I decided to work with them based on things I had heard and read. I am really glad I did. Eddie, thank you again. It was a pleasure working with you.

dlr5846

26 de abr. de 2013

From the time I entered the dealership I was taken care of courteoulsy and professionally.The service was thorough and complete. All aspects of the sales process was easy.Pricing was better than received at another dealer.

9669

19 de abr. de 2013

My experience with Bridgewater Acura and Amechi Nwafulume (AJ) was excellent when I first leased my 2010 Acura TSX. Because I had such a great experience with no hassles I went back to lease the Acura TL. I would recommend anyone to Bridgewater Acura if they're interested in the Acura brand. I found AJ to be strait forward which is rare in this business. Leasing an Acura was easier than purchasing a cell phone! This particular dealership is the place to go if you want to purchase/lease an Acura!

carfan60

18 de abr. de 2013

I've bought a 2003 TL, 2005 MDX and 2007 RL from these folks. I still own the RL and take my son's 2008 Honda Accord for service there too. The service department has always treated me like a VIP. All the people are good, but George in particular has stood out for exemplerary service. Tom Foster has always been extremely helpful too.

Acura82

14 de abr. de 2013

Mike was a great salesman, attentive to customer requests and knowledgable of car model. He was terrific to work with, made sure I was happy with the price and answered all my questions to my satisfaction.....

banks8604

8 de abr. de 2013

I drove 40 miles to this dealership to check out a 2009 Honda Accord EX-L V6 6 speed that was advertised. One of the sales managers, Mike, introduced me to Rick who was very friendly, knowledgeable, and helpful. He answered all of my questions and we went for a test drive. At first, my down payment wasnt enough but Bryan, the financing "guy" worked his magic and I got approved. To top things off, they made it possible for me to take the car home that night and even stored and detailed my old car FOR FREE. The staff at this dealership really impressed me and I would definitely buy another car here again!

p120113

8 de abr. de 2013

Our experience was positive with this dealership due to working with Gonzalo "Gus" Combas. Gus was professional, patient,and trustworthy. We would recommend Gus to others.

karalopez93

6 de abr. de 2013

michael sarullo helped me so much and went above and beyond in order to get me my new car. fastest, most simplest buying experience for a car i've ever had! thanks so much.

drjjendo

4 de abr. de 2013

I came to Bridgewater Acura just to look at a 8 year old Mustang GT with 1,753 miles on it. I was sold the second I sat in the car. Mike Sarullo did a great job showing me the car and the unique used "hot" cars they sell at their dealership. I felt comfortable that I bought a quality used car, that was just what I hoped for. I will go back to them in the future when i am looking for another vehicle.

j_j0529

2 de abr. de 2013

We were very happy with the entire experience at Bridgewater Acura last week when we purchased a new Acura MDX. Eddie McGeehan, our salesperson, was excellent! He was very honest and straightforward. Eddie was patient and helpful as we spent a lot of time deciding which vehicle would best fit our needs. He was very knowledgable and didn't rush us or pressure us at all. We were happy with the deal we got. We had done research on the Internet about pricing, and we felt like that we paid a fair price. I would definitely recommend Eddie and Bridgewater Acura to my family and friends.

sydney20

30 de mar. de 2013

Our salesperson EDDIE MCGEEHAN was excellent. He was friendly courteous at all times. He answered all our questions in every detail.He made our sales visit very pleasant. He took his time explaining all aspects of using the car. He programed my telephone for me andset up my radio stations. Our new car was promptly cleaned and moved near old car. Everything went smoothly. Must say he has the world of patience.All of the team were excellent.

RobertRubel

30 de mar. de 2013

A real pleasure dealing with Rick and the dealership. I have been buying cars over 30 years plus I have 4 boys that I help purchase cars. It was a great experience and very easy coming to a deal. They was no pressure from Rick and the finance team. Dealer has an enormous selection of cars. Would highly recommend working with Rick and this Dealer

ta113

21 de mar. de 2013

Eddie was extremely helpful when I was looking to lease a new Acura. He was pointed out the differences between the models and helped me find the acura that best suited my needs. Once I picked the model he explained how to use each feature. The entire staff was friendly and helpful. I would definitely purchase another vehicle from this dealership

clevy123

20 de mar. de 2013

Sam was great to deal with! He was friendly and helpful. Didn't seem to play games of pressure us. Worked to get us the best deal he could. The business manager was also very helpful and low pressure. We were very pleased with our experience at Bridgewater Acura and would recommend this dealership to anyone. The owner, Bill Vince, even came and introduced himself to us.

jenny1212

19 de mar. de 2013

FIRST TIME I WENT THIS DEALER SHOP. MR. EDDIE MCGEEHAN WAS VERY VERY FRIENDLY.I WANT SAY THANK YOU FOR DOING SUCH A WONDERFUL JOB FOR ME.I TRULY THANK YOU FOR EVERYTHING

51maviabarca

17 de mar. de 2013

Eddie McGeehan was great. Professional, friendly and helpful. The process was straightforward and fair. This was the best car buying experience I have had. In addition, the showroom and sales area at this dealer are very nice. I highly recommend Eddie and this dealership.

bknewjersey

11 de mar. de 2013

This was my first visit to Bridgewater Acura I was interested in purchasing a used vehicle. Eddie McGeehan the sales consultant was extremely knowledgeable in the car I was looking at, he was great at answering all my questions. I got a great price for the car as well as my tradein. He always kept a smile on his face and was super friendly made me feel like I knew him for years. He went beyond my expectations as a consultant, I was extremely satisfied and will definitely go back in the future. Overall all the employees were very friendly and helpful, it was a wonderful experience at Bridgewater Acura, Thank you again !!!!!!!!!!!

jerryzorro

7 de mar. de 2013

Stay away from this dealer's service department! I dropped my smooth running MDX with them, nothing wrong at all, just for an Acura recall, but the end of the day when I picked up my car it came out bunch of problems!!! My brakes sounds horrible, VST light is on. They insisted they haven't done anything related to these and told me it's because my car is too old and have high mileage-----but there were no these problems in the morning when I left the car to them. They told me I have to pay $125 to just let them check if my brake has problem (not fixing it). The guy sitting at the first service office (Vito?) has very bad attitude. The manager Mike is even worse.

JackGrund

7 de mar. de 2013

We were treated very well right from the opening greeting by the receptionist and all others we encountered while in the showroom. My wife and I were somewhat aware that the TSX was a nice car and Sam Guindi's knowledge about the car proved what we thought correct. But it was Sam's professional and courteous style that really made this deal. There was no pressure and no bulls**t. We got a real nice car and are very happy about the whole experience. Sincerely, Jack and Lyn Grund

jimmybobby

6 de mar. de 2013

I had a great purchase experience with Sam from Bridgewater Acura. I had done 3-4 months of research on various cars - not just Acuras - and landed on a TXS Sportswagon. The car is awesome. And my nexperience purchasing the car was excellent. No hard sell. No pressure. No desperation from the sales staff. Just a straightforward, fair deal. To my surprise, 4 weeks later I received a call from them saying that they found an extra set of keys for the card and that they would send them to me - which they did. This is good customer focus. If you're interested in an Acura, they are a very good dealer.

ebraver

3 de mar. de 2013

A number of factors led me to rate this dealership strongly including the attentive staff who did not make us wait, the willingness to meet our desired price, the finance director who did not try and upsell us on every item and most importantly the professional manner of our salesman, Eddie McGeehan -- thanks for a great experience, Eddie.

usjkb00

1 de mar. de 2013

I have had very good experiences at Bill Vince's Acura from both a sales and service standpoint. I have leased 3 vehicles from this dealership and have worked with Amechi Nwafulume on the sales side and he has been great to deal with. Amechi first listens closely to what I have to say about what I have in mind. I have sometimes brought in competitor information plus I do my own homework first. Amechi is very knowledgeable about all of the Acura vehicles as you would expect but also has insights into many of the competitors (like Infinity, BMW) and why Acura makes a wiser choice. This last time I asked him to provide a quote with 4 different variables for comparison so I could make the best choice with financing. In closing I highly recommend Amechi as a great sales consultant as well as my excellent Bill Vince's Acura experience to date.

BryanRose

28 de feb. de 2013

Rick and Mike are very knowledgeable about the vehicle features and know how to make customers feel comfortable with their purchase decisions. I would recommend either one of them to purchase a new or used car. The dealership is all about service from the moment you walk in. Overall Great Experience.

jwieckow

24 de feb. de 2013

The buying experiance at Bridgewater Acura with Mike Scarullo was easy after I found the car I wanted. There was a large selection of cars. Once I found the one I saw online and wanted to test drive I walked in to the Dealership and Mike was very willing to help even as I interupted his lunch. The over all experiance was great and I would buy another car from them in a heart beat as well as tell my friends to go there

wckbon

22 de feb. de 2013

This is our first Acura. We purchased the 2013 RDX. Eddie was very helpful and was very patient in answering our many manyquestions. He had great followup. He was professional without being pushy. All the people we came in contact with at thisdealership were very nice and willing to please. We would recommend this dealership.

buddy1313

20 de feb. de 2013

The whole experience with Amechi and Bridgewater Acura was outstanding. They make you feel very good about being there and doing business with them. It is a very classy operation.

DOHC8

14 de feb. de 2013

Working with this dealer was top notch. I am a Mustang lover/enthusiast and they have a great selection which is surprising being it is an Acura dealer, they had the specific car with the exact color I was looking for. I ended up paying a little more then I wanted (not saying the price was high but it was a very fair deal) but that is to be expected with a low milage limited production run vehicle in great condition. Along with outstanding inventory the sales and management people I dealt with were outstanding. Everyone I came in contact with, right down to the people emailing me updates with the status of the car, were extremely professional, courteous, friendly, and helpful. Everything about the sale went smoothly and fast as well. John Neals was the Sales and Leasing Consultant that worked with me throughout the process. I would definitely recommend this dealer to anyone and will be doing business with them again.

fyadedeji

14 de feb. de 2013

I'm totally impressed with this dealership especially the Sales person, Amechi that sold my exceptional car to me. He was very professional, a good listener and a great sales person. I will recommend anybody that wants to by a great car to my sales person again.

beth1ann

12 de feb. de 2013

Best experience ever at a car dealership. Eddie was the perfect combination of sales and service, while being patient with me and really listening to what I was looking for. He and the whole dealership really worked with me every step of the way and I couldn't be happier with my new vehicle. The experience continued to be a great one with Brian Hansen. He thoroughly took the time to review all of the paperwork and made sure I knew what I was filling out/signing. I would highly recommend this Acura dealership to all of my friends and family.

lbuccini

11 de feb. de 2013

I have worked with Ryan VanHara twice now in purchasing Used Acura TLs. Ryan VanHara has the ability to listen and identify your personal needs for a luxury car. He assists in narrowing down the selection of cars to one that will provide the best value according to your personal criteria. I find Ryan to be honest and straight forward and recommend him to my friends.

jrepka

8 de feb. de 2013

Sam was so sweet and helpful! I went in wanting a new car, refusing to have anything to do with a used car. But since I could not afford a new one, Sam was very helpful in finding me everything I wanted in an affordable used car and I love it!

simply

8 de feb. de 2013

I had a very good experience leasing a brand new 2013 Acura TL FWD. No hassles in recommending Mo Elkholy (Great Salesman!) or this dealership. Turning in my current Honda Accord was also a very smooth and painless end of lease process.Mo took care of me very well and was a great guy to work with! No one was pushy, no hassles, no uneasiness.Trustworthy dealership. Very satisfying experience! Will recommend this dealership to others as well!Great work! Mo....Way to go!CheersSri W

Pfeiffer.bill

2 de feb. de 2013

Excellent sales and service, would recommend. Friendly personnel throughout the entire process. Flexible with their negotiations and open to consumer information such as using kbb and nada pricing on trade-ins.

britster24

1 de feb. de 2013

I worked with John Neals and he was great! Very helpful and made trading in my car and getting a new one so easy. I got a great deal and will definitely recommend this Acura dealership. This is the second car I bought there and again the experience was great. Paul and Mo also helped us out. Great sales team!

sturso1201

1 de feb. de 2013

This is the second car we purchased from Bill Vine in the past 4 months. Eddie made the process so easy and with our busy schedule we were in and out in no time. The ease of doing business is what is most appealing to us!!!

Asteph

31 de ene. de 2013

The dealers here are extremely friendly. They work with you very every step of the way. I would recommend this dealership to anyone looking to buy a new or used car.

Jeffs2001

28 de ene. de 2013

I was looking to trade in my TSX and get a good used car. I found a 2010 Honda Accord. Great price and like new car. The gave me a very good price on my TSX and came down on the price of the Honda. Very easy to deal with. Great people here. I delt with Paul Batista. Paul is the most knowledgeable and polite sales consultant you would want to meet. He was very friendly and professional. He did not pressure me into anything I did not want. He treated me with the utmost respect. He made me feel like family. After 30 minutes I was signing a contract with the best deal yet. When I picked up the car, Paul took the time to show me every switch and button, he even set up my Bluetooth phone with the car. Before you buy your next Acura or any other good used car, call Paul and I'm sure he will give you the best deal and experience than any other dealer. I will buy all my future cars from Paul of Bridgewater Acura.

tara.carney2

27 de ene. de 2013

I was very satisfied with the service I received. They were fair and worked with me so that I could afford to purchase my car.

csrichard12

23 de ene. de 2013

The entire process of buying a car and trading my old car in was painless. Other dealerships made the entire process painful. So glad that Bridgewater Acura was recommended.

just1kai

22 de ene. de 2013

This the third deal I've done with Ryan and Bridgewater Acura and I have made a few referrals over the years. I am always extremely pleased with the level of professionalism, courtesy, respect, and honesty I'm shown with each and every visit. Beside the fact that I am a loyal Acura customer, I am a loyal customer to Bill Vince's Bridgewater Acura and always will be. Despite the fact that there is another Acura dealership less than 5 miles from my home, I travelled 25 miles just to return to what I have come to know as the best Acura dealership in NJ.

billy.tolles

19 de ene. de 2013

Ryan is a very nice person, he was upfront and honest. I am extremely happy with my car and the service I get when I walk in. I will be holding on to Ryan's info so that I may buy my next car from him! Ryan I don't know if you will see this but THANK YOU!!!

dsmith91747286!

18 de ene. de 2013

I recommend to go to this dealership for your car they have a great number of cars all different type. I got a good deal from John Neal he worked with me, worked with what I had and took me as a very serious buyer. John is a great helpful guy you can't ask for a better patient guy to help yoy get what you want.

TeMoore

18 de ene. de 2013

Outstanding customer service at this dealership.. Mr. Neal's was my sales person and he was very friendly, attentive, and went out of his way to explain everything

miataman

15 de ene. de 2013

I was looking for a very specific car and saw online that Bridgewater,130 miles away, had it. From the initial phone call to final delivery, everything was smooth as silk. The best dealership experience I have ever had. Both Eddie and Mike have the highest integrity and deliver what they promise.

Marianne Kurman

15 de ene. de 2013

Stopped in at this dealership "just to look". Eddie Mcgeehan approached us in the parking lot. He was very friendly, helpful, and very knowledgeable. I wasn't expecting to purchase a car...did...and am very happy with it. Thank you, Eddie.

tusharmundada

12 de ene. de 2013

Great dealer.. Very friendly and warm people. Great quality of service and even better prices. I would highly recommend buying cars from here. Dan Lasko is a fantastic guy!!

Dillman87

8 de ene. de 2013

Obie is fantastic to work with. Very pleasant, all around good guy! Feel like I left with a friend. Not your typical salesman! Love my new car, thanks Obie!

Rockstar1487

8 de ene. de 2013

Mike was an awesome guy to work with. He was able to get me what I wanted. He was also extremely knowledgeable of the vehicles he had listed for sale.

B757MD

8 de ene. de 2013

I HATE shopping for a car! It becomes too much of a game most of the time. I usually have a pretty good idea of what I want when I go to a dealer, so the worst thing for me personally is to have someone try to OVERsell me a car. I came to Bridgewater Acura after dealing with another local dealership, and right from the beginning I had an idea that the experience might be a little different (in a good way). First, the facility is immaculate. I was told that it had been renovated or something and it has a great look and feel. The day I first went in wasn't very busy, so I was worried about being hoarded by a bunch of salesman looking to make a sale. Surprisingly I was able to go in and kind of just checkout a car for a few minutes which is exactly what I wanted - the space to look at what I wanted for a few minutes.I was then greeted by Paul Batista who asked me if there was anything that he could help me with. I told him what I was looking for and he allowed me to BUY the car without necessarily SELLing me the car. He offered his opinions about the Model (TSX) since he had personal experiences with the vehicle, which was great - but it never felt like he was trying to pressure me to buy the car with nonstop talk (Like the salesman at another dealership that told me that the New Acura ILX has gotten great comments about the ILX 2.0L performance lol). The test drives were cool as well...he allowed me to try the vehicle without selling it to me the whole way, which was great because I was trying to checkout road noise on that model. But I guess the real test of this dealership was we were wrapping up things on the first day and one of the Service managers came by (I think his name was Dan Lasko). I wasn't ready to buy the car that day, and while I knew he wanted to make the sale - again, it didn't seem like there was pressure. After doing more research, I came back to buy the car the next day and the experience was good from that point on. One of the other managers Michael Lasko was professional. The lady at the purchase desk where they take your money was very friendly (nothing worse than someone body with an attitude taking large amounts of money from you lol). The dude that signs all the paper work Brian Hansen was very patient as I'm sure I took a little longer than most customers to make a decision about the post-sale extras they try to sell you. Maybe there are some people that want to be sold a vehicle, but I guess that's the point - the man seemed to know how to read the individual customer: we're not all the same. This TSX is the 3rd straight vehicle that I've owned. The cars sell themselves. All I wanted was someone who was knowledgeable about the product, pleasant to deal with, patient and non-robotic. Paul and everyone there that I dealt with were on point.Sorry for the long winded review, but as a business owner myself - I know too often people only come to these sites when they have something negative to say. I think when you get good service - everybody should know. The next test will be how they handle things if my car develops problems. Hoping this one holds up like the last 2 Acura's. For what it's worth, I probably could have gotten a slightly better deal at a competing dealership. I did my research - but I thought these people deserved my business and their service led me to believe that my future experience here might be worth it. CF

Jace1244

7 de ene. de 2013

Fantastic person, was a great help choosing a the right car for me. Best experience I ever had at a dealership! Also he made it very enjoyable.

Doug and Barb

31 de dic. de 2012

Received a very competitive price on a new MDX. Rick made sure I got the exact vehicle I wanted. Friendly. Professional. Easy to work with. Knew the answers to every question I had about an out-of-state sale. Could easily see myself buying another new Acura or a different make pre-owned vehicle from Rick and Bridgewater. Doug, Stroudsburg, PA.

kbr2012

30 de dic. de 2012

Mike provided excellent customer service to me and my family. The entire process was easy and painless. He was straight forward and gave us a great deal. I have recommended him to my family and friends.

whattaguy

29 de dic. de 2012

Had a great sales experience. Mohammed (Mo) was friendly, helpful and easy to work with and the team beat the price I had in hand. They also made it easy to complete the sale as they knew we wouldn't be able to wire the funds in time for the sale completion they worked out another way for us to leave with a new car, allowing us time to transfer funds. The facilities are top notch. Even though it's not a convenient location for me I will definitely make the drive for service.

sperez66

28 de dic. de 2012

I had an outstanding experience at Bill Vince's Bridgewater Acura. Mike Lasko assured me that had what I was looking for in-stock and he referred me to Mike Sarullo. Mike Sarullo was the consummate professional and the process of purchasing my certified pre-owned 2010 TSX was seamless and pleasant. I would recommend this dealership to friends and colleauges without hesitation. Thanks to Mike and Mike!

BJSKPS

27 de dic. de 2012

I have used Bridgewater Acura's Service Dept for over 10 years and the experience is always excellant due to the knowledgeable/courteous staff and overall workmanship. It was time to purchase a new MDX and I would not consider any other dealer. I had the pleasure of working with Rick Verso. Rick was extremely thorough, knowledgeable and did so without adding any pressure. Rick made the experience easy and pleasant ! Thank you to Rick Verso and Michael Lasko for not just an excellent buying experience but also for outstanding customer service ! BJS/KPS

raloia

18 de dic. de 2012

This is the third vehicle I purchased from Mr. Lasko. We have a long-standing dealer/client relationship that is second to none. From the sales process to vehicle servicing we are always treated pleasantly, always with a smile and fairly. When we've had performance/repair issues with our vehicles, Dave is always willing to listen and does his best to resolve the issue on our behalf and, on occasion, with Corporate Acura's intervention. We have always left the dealership happy.I highly recommend the dealership ... as we all know it's the people who make the difference in the sales and service world. Bill Vince's Acura has a winning crew.Thank you.

imranrizvi85

10 de dic. de 2012

Mo was extremely helpful and friendly. Made car shopping fun and stress free. He didn't try any cheap tactics like other dealerships tried with me such as the old bait and switch. Mo went out of his to make sure I got the car I wanted.

StevenWang

1 de dic. de 2012

Overall, i am very happy with my purchase decision (2010 MDX) with Bridgewater Acura. the car and my experience have been so good, that i would like to share these here. i am sure many other people will enjoy the nice cars from this shop as well.i live in Toronto, Canada. I found the car on autotrader.com and called Tina (the internet sales, you can see her picture on their website) several times asking a lot of questions about the car, the export/import processes, paper work, transportation of the car, and finally the price, of course. she has been very patient and helpful to my questions and concerns. she always return my call in a very timely manner after i had left her voice messages several time during non-business hours. After we agreed on the price, Mohammed (MO), the sales consultant taking care of the rest of the transaction, has been extremely helpful and patient in handling the paperwork and transportation process for me. Because of the Hurricane Sandy, i wired in the whole amount of money, but i could n't send my transportation company to pick up the car timely. When the hurricane came close, i worried about my car naturally. To my surprise, i got a call from Mohammed to assure me the safety of my car on Oct 29th, even when their office was closed and everybody was told to stay at home. You can imagine my appreciation at the time, right before the hurricane's landing in New Jersey that night. Several days after that, he called me again from his cell phone before their office open again to work, telling me that my car was safe, and thanks to my patience. Amazing! Everything went back on track after the week: the delivery worked seamlessly, and i received my car finally in a amazingly clean condition, like a brand new one! The nice car, the great people and great service (especially how Mohammed handled things during an once-very-50 year hurricane) deserve my five star rating. i will buy cars from this dealer again in the future, and definitely recommend this dealer to anyone who want to buy a nice Acura.

Schmid08

1 de dic. de 2012

I purchased my 2008 Infiniti G37S from Bill Vince's Bridgewater Acura this past weekend. I found the car on Autotrader.com and called immediately due to the great price listed. After reviewing the price, and me being a skeptic, I decided to do my homework on the dealership. I discovered that a close friend purchased his pre-owned Acura TL Type S there, last year, and he had nothing but great things to say. I was a little bit concerned with the hurricane that had just passed, but Mike followed up with me and assured me that there was no damage to the vehicle. So, I decided to make the hour and a half trip to see the car. When I arrived, Mike had the car ready to go out for a test drive at the front entrance. When we finished, we reviewed the financials, and they worked with me to get the payment that fit my needs. There was no hassle or smoke in mirrors involved. This is an establishment of true professionals that know how to do business. Everything was right down to the point. I must say that I was very impressed with the level of professionalism and service. Both Mike Lasko and Mike Sarullo were more than helpful with my purchase, and they helped me to get the car I have been looking for at an INCREDIBLE PRICE! I would recommend Bill Vince's Bridgewater Acura to all - whether you are looking for a new or pre-owned vehicle.

linda.smigelski.9

26 de nov. de 2012

Rick is not only very knowledgeable about cars but also no-nonsense and friendly!He has been around a while and based on his experience I feel confident he sold me a great car.I highly recommend you see Rick at Bridgewater Acura!

Kyleenmitchell

26 de nov. de 2012

In this past year me, my mom, and grandmother have all purchased cars from this dealership. Eddie is one of the kindest, most honest salesmen you'll ever come across. In the past, I've had bad experiences with car salesmen but not here. Everyone from Audrey ( the receptionist) to Brian ( finance) are genuine people. Thanks a bunch everyone!!

EdMolina

24 de nov. de 2012

Due to Hurricane Sandy, My wife and I lost our car in a flood. We were extremely happy with our Nissan Murano and decided to stick with a mid size SUV. After asking around and doing research on what luxury midsize SUV would provide us the best overall experience, features, and safety, the Acura Mdx always came up on top. I have been fond of Acura's and decided to test drive an Mdx as our first choice. Before deciding what dealership I was going to go to, I first researched the 2012 and 2010 Mdx. We didn't know if we were going to go new or used. Acura, from what I read, really hold their value and there wasn't any real difference between both years. I then starting looking at cars online across various dealers in North NJ. I found the used car with the features I wanted at Bridgewater. I then read a bunch of reviews of the customer service here and all were extremely positive. We when got here, I ran into the sales manager Mike Lasko. He was very nice and introduced us to Sam Guindi. Sam first showed us the 2012 Mdx in great detail. We test drove it and fell in love, but I knew the reason I came there was to see the used 2010 I saw online. Sam had an appointment and gave us the keys to the 2010 Mdx i was eyeing to test. Again, we fell in love with the used model and realized it was virtually the same as the 2012 model. Once we decided to move forward with the 2010 deal, Sam asked if his peer Obie Nwoye can help us going forward. I was fine with that since I was a walk in and didn't have an appointment. Obie was great and gave us top tier service. Answered all our questions and provided details on everything. He was very down to earth and knowledgeable, which I appreciated. Sam would come by every so often to make sure we were ok. We locked in a great deal and Obie set us up nicely by thoroughly going over the features of the car. Every minute was a delight with the dealership. From the people, facilities, and the showroom. Obie called me the next day to check in. I was able to ask him some additional questions and he answered them. The dealership is about 30 miles from me, but worth the trip. I will recommend this dealership to whoever is looking for an Acura.

PatReedy

17 de nov. de 2012

The staff of Bridgewater Acura were amazing. Not only were they very friendly, they were knowledgeable, and extremely patient with any and all questions, and I had a lot being it was my first time financing a car. I'd highly recommend buying a car from here to anyone.

bennyspace

9 de nov. de 2012

I recently bought a pre-owned MDX from Bill Vince's Bridgewater Acura, and I really think that I bought a right car in the right place from the right people. Even though the car was not in perfect condition, but they fixed everything for me. Now my car looks and drives just like a new one. I want to thank Paul and Danny for helping me getting the car, Ed Simo for helping me to do the financing, and George for helping me servicing it. I will definitely recommend this dealership to anyone I know and I will come back again when I am doing my next car shopping.

romi.rasta.9

6 de nov. de 2012

My experience at this dealership was one on like any other, the staff there are very courteous and very helpful and will stop at nothing in order to help make you the customer feel very comfortable. A+++++++

beustace

27 de oct. de 2012

I recently purchased a pre-owned Acura TL. My salesperson, Gene Plyam, was excellent. The purchase and financing went very smoothly. The problems started when I picked up the car a week later. Some work needed to be done on the front grill. I expected the car to be in immaculate condition when I picked it up. Unfortunately, my wife and I found a number of issues with the car. The car had to go back to detailing twice. I was very disappointed. In addition, I inquired about the inspection sticker when I picked up my plates. I was told that I would have to get the car inspected. My previous car was a pre-owned Lexus ES300. The customer service was amazing at the Lexus dealership. They took care of everything. This dealership has a long way to go to match the Lexus customer service.

lbiswim

27 de oct. de 2012

I dealt with Jeff regarding a minor service-related issue which he took responsibility for. He was responsive, proactive, and resolved my issue quickly. I would highly recommend seeing Jeff if you're in the market for a new Acura. You won't be disappointed.

velsenthil

22 de oct. de 2012

This sales man has made my life easy in the bargain process of buying a Acura TSX new car. I have bought new cars 4 times in my life and of all this time is a pleasant one. I will certainly recommend anyone to go this person to buy an Acura car.

icannot

8 de oct. de 2012

Stopped into this dealership today, only wanting to test drive a 2004 350Z to see if I liked it, THAT IS ALL. My husband and I had been there Saturday, just as they were closing, briefly met Dave, and stated we would return Monday. I advised my husband to ask for Dave, but as I later learned, he did not, and we ended up with Ryan. Suffice it to say, I dont know if he was having an off day, or if he is dismissive of potential customers whom he feels are not able to meet the criteria that he feels he can make the most money on, but his customer service was positively non existent. We asked for a test drive. Instead, we were seated and grilled about how we definitely do not qualify for anything because of what he felt our score reflected. This was without running numbers or speaking to finance or anything else. We were told we definitely were not qualified for that car, or any other car, basically. He also took a moment to accept his lunch order while we were seated, mumbling about how he had forgotten that he had ordered lunch. In addition, upon leaving, he did not offer his card and state, when you are ready, please return and speak with me, and I will do everything I can to assist. My husband and I both got the distinct feeling that if he is not selling a car that will bring him the highest commission to someone with perfect credit, that he judges the book by the cover and is very dismissive. He seemed more interested in eating his lunch before it got cold than in assisting us. I have never in my life been denied a TEST DRIVE of any vehicle that I am interested in. He also asked several questions that he definitely had no business asking. He was just very RUDE overall, making us feel as if he did not have any time to waste on us, and downplaying the dealerships ability to assist us at all. Eventually, I will buy an Acura TL, and although this is the closest dealership to my home, I would rather drive 150 miles in the opposite direction, then visit this dealership again, and run the risk of dealing with this sales rep, as he clearly lacks personal skills. If your credit score is above 750 & you are purchasing a brand new or certified pre owned Acura, that he will make a high commission on, go for it. If it is anything else, don't even bother.

blkacura

5 de oct. de 2012

We recently purchased a preowned Acura MDX and are so pleased that we found Bridgewater Acura. While I was still in the process of educating myself on the different makes models and options, we went to a nearby Acura dealership where we were met with incompetent employee and a hard sell. I called Bridegwater Acura and was connected to Mike Boltarets. He was extremely friendly on the phone and patient and he answered all of my questions and educated me. He made such an impression on me that when my husband and I walked in the following afternoon to purchase a vehicle, I requested that Mike help us and am so glad I did. He was kind, patient and did not pressure us in the least. He helped match us up with a pre-owned vehicle that he thought would work best for us. He was kind and patient with our young children and made the overall car buying expeience relaxing and easy. We left feeling like we were dealing with someone who really knew their stuff. Almost everyone we delt with at Bridgewater Acura was exceptional and friendly -- from the receptionist when I picked up my plates to the service team who helped with the few kinks that occured. I would highly recommend Bill Vince Bridgewater Acura to anyone who is looking to purchase an Acura - it is worth the trip!

shilusingh

1 de oct. de 2012

We were very satisfied with the good and personalized service. We will definitely come back here for our next car. Will recommend to family and friends.

cwdevito

29 de sep. de 2012

I'm a new customer to Acura and I couldn't be happier with the experience I had at Bridgewater Acura when I recently leased a new 2012 TL from the dealership. Mohammed ("Mo") was extremely attentive and answered all of my questions as I tried to find the car that fit my needs. Mo did everything he could to make sure the process was as smooth and painless as possible from start to finish.

kk2002s

28 de sep. de 2012

I drove 70 miles to see the used car I was interested in. I had contacted Gene before coming up and when I arrived the process began without delay. Of course I fell for the car (Porsche) right away. Having researched cars for some time I found Bridgewater to have an excellent selection of used cars. After the expected 'price/trade in' dance, the buying experience went without drama. I bought on a Saturday. Monday morning I contacted my sales rep. with a couple of concerns I had with the servicing of the car and a discrepancy related to the extended warranty. Initially there was a lack of urgency for my concerns with my sales rep. After a weeks time I was contacted by the Internet department , Tina and Jared as well as Michael the used sales manager. They took my concerns seriously and made excellent efforts to resolve those concerns. I would recommend Brigewater Acura for used cars and if there are problems after the sale, their team will take the challenge to address those problems. They take these reviews very seriously and while I certainly don't want to have to deal with problems after the sale, I can say from real experince that the staff at Bridgewater will support you, the buyer, after the sale.Thanks Jared, Tina and Michael for taking responsibility to address my concerns

sreek_z

24 de sep. de 2012

Amechi (AJ) was fantastic. Very patient. Very regular followups. Tina was extremely caring and ensured that I get the best treatment.Danny's name is not mentioned in the list. He is a man of words. He did what he promised.This car was a surprise for my wife. I requested Bridgewater Acura to drive the car to my house as I was driving my other car and immediately they agreed. That is customer service 101 !!

steve.chehotsky

12 de sep. de 2012

I found a 2007 Honda S2000 that I liked and with Tina and Mike's efforts, I bought it the next day. I even got picked up at the train station and a short time later I was driving home with the top down. Everyone was very friendly and made me feel comfortable. It was so easy that I'll keep the dealership in mind when its time for the next vehicle. Many thanks to all that helped make this a pleasant experience. One suggestion...put Tina's desk in the front window. You'll get alot more people stopping in. :)

hileya

9 de sep. de 2012

So I have been hounding my husband for a new car and it took us forever to find the perfect car and dealer. My husband is not an easy person to deal with on an average day so imagine trying to bargain a great deal at a car dealership. Thats exactly what he did with the best employee and sales manager. Eddie really worked with my husband and Daniel the sales manager was awesome also. They both tried their hardest to find us the perfect car and gave us everything we were looking for all in one car and one GREAT price. I am used to my TL and cannot picture myself in anything else. Acura in Bridgewater is definitely the dealer where you need to look and MAKE SURE to ask for Eddie or Danny ;). They both were very patient with us- I even brought my two nieces whom are both under 5 and they were not upset or annoyed at how 5 year olds behave.

Hannan786

5 de sep. de 2012

Amazing experience these guys are know how to sell and retain customer with no pressure......Obie is a genuine sale person and will do whatever is good for you to get the deal.... I,m very pleased to travel 40 miles to get my Acura from bridgewater instead getting from precision Acura which is only 2 miles away from me and open road east Brunswick.

Silver Mom

3 de sep. de 2012

This is the second time I have purchased a car from Bridgewater Acura. I returned for the second time because of Amechi Nwafulume Joseph (AJ). His customer service over the past 8 years has been outstanding. He is polite, friendly, knowledgeable and very helpful. He helped me make a purchase that fit my budget and I was able to drive home in my new car the same day. The sales manager was able to negotiate with me and respected my wishes. I will continue to buy cars from this dealership as long as they keep up the good work! :)

Joise Neyra

28 de ago. de 2012

The sale person Mr Nwoye explained in detail the entire product (the car) to the final deal. I had no questions after the pleasant transaction. And to think two other salesperson almost ran away from me when I stepped out of my six year old accord ex. Only proves don't judge a book by its cover. They must have thought I was going into a Acura dealership to dream. LOL Hey Mr Nwoye who's laughing now.

prf

25 de ago. de 2012

While we live in the Princeton area about 3 miles from another Acura dealer, we have now purchased our fourth Acura from Bridgewater Acura. Thanks to Tina and Eddie for our most recent purchase of a 2012 TSX. The experience was great in every way!

gbreznak

24 de ago. de 2012

Obie was able to work with me on my monthly payments and get me in the car I wanted. The closing process was quick and painless. Over all a great dealership

browe29

24 de ago. de 2012

I visited a number of dealerships when shopping for a pre-owned MDX. The service and attention that I received at Bridgwater Acura was excellent and the folks there were very straightforward with me. There were a couple of small issues with the vehicle, but they made sure that everything was taken care of and fixed properly. While my experience with the sales team was excellent, I was extremely disappointed with the quality of work during my visit to the service department to have a roof rack installed. They had left grease along the roof of the car and on the driver seat. The rack was not installed correctly, and I had to visit another dealership to have it repaired. I have yet to resolve this issue, because I have not been able to return to the dealership. I expected top-quality work at the dealership and did not receive it.

EdSamraj

21 de ago. de 2012

I enquired about Acura 2012 MDX online and within few minutes I got a response from Tina. She also arranged an appointment the same day to come and visit the dealer. As soon as we arrived there, she greeted us and took us to the Salesperson Paul Batista. He welcomed us and greeted us professionaly. He gave us the tour of the vehicle and explained all the features of the vehicle. He was very knowledgeable, he provided us with all current offers thats available. He even arranged for a test drive right away to feel the vehicle. He was very patient to answer all my questions. Sasha was very helpful in closing the final deal. I was treated very professionaly and would highly recommend this place. I had a wonderful buying experience.

Angela1988

19 de ago. de 2012

Eddie and Sasha made buying my first car an amazing experience. Not only did they work with my budget they very respectful and went above and beyond with meeting my needs. I was so extreamly happy with my experience that my parents also bought a TL the same day. We all couldn't be more happier with our new purchases, and the service that Eddie and Sasha did to go above and beyond! Thank you!

Kjnj

30 de jul. de 2012

Mike Sarullo made my experience truly seamless and enjoyable. He helped me select my used TSX based on my personal needs and budget. Having not bought many cars he walked me through the whole process showing patience and understanding for my many questions. He was extremely knowledgable and worked with my requirements. I will absolutely recommend Bridgewater Acura to my friends and family.

nyinsurance

30 de jul. de 2012

We had a wonderful experience purchasing a new 2012 Acura MDX from Bridgewater Acura. We were especially pleased with the service we received from our sales rep Mike Sarullo. He was very understanding to our needs and really was a pleasure to work with. He went above and beyond and made it a very comfortable experience for us. I would highly recommend Mike and Bridgewater Acura to all our friends and family.

PaulNJ

26 de jul. de 2012

Overall, the buying experience at Bridgewater Acura was one of the best I've encountered in many years. I called Tina Stanislawczyk inquiring about a car I had noticed on the dealership's web site and she graciously offered to have it ready for me to test drive when I arrived. About ten minutes after calling I arrived at the dealership and Tina introduced me to Dave Pietrowicz. Dave was extremely personable and very knowledgeable about the car and within a few minutes we were on the road. After test driving the car, I decided that I was interested in making a purchase but based on the selling price of the car I didn't expect Dave to come back with a reasonable monthly payment. I was expecting the typical back and forth negotiation that most of us dread when buying a car but was pleasantly surprised when the finance manager, Bryan Hansen worked some magic and offered me a payment that was within my budget. I was also offered a reasonable amount for my trade which made the decision to buy the car an easy one. It was that simple!I highly recommend this dealership, especially Dave and Bryan who worked really hard to earn my business. I never felt pressured throughout the entire process. Overall, it was an enjoyable experience. Oh and one more thing, the car is smokin hot!!(in a good way)Loving my new ride!! Thanks guys.Paul

Ezybaby28

20 de jul. de 2012

I just purchased a pre-certified 2010 Acura TSX (V6) from Bill Vince's Bridgewater Acura and my sales consultant was Paul Batista. He is an awesome gentleman. He was very helpful and offered and excellent deal. Overall experience was great! I love my car and would defintely go back to purchase another car in the near future. Many thanks to Paul and his manager Michael Lasko. You guys are a great team! Keep up the good work!Jennifer O.

dmanyc

17 de jul. de 2012

I was very pleased with my whole experience at Bridgewater Acura. Michael S. was extremely professional and knowledgeable. As I am not a car savvy person, he explained each feature and exhibited patience with my many questions. I would absolutely recommend my family and friends to go to Bridgewater Acura.

guest_in_NJ

16 de jul. de 2012

I was visiting from Canada and my MDX started having a grinding noise. Called the service and they gave me same day appointment.I was stressed as I had to go back the next day.Vito was my service advisor. He was extremely helpful and tried his best to sort out how extended warranty will be covered for a Canadian car. It turned out to be a minor issue that was fixed free of cost while I waited. The level of service could not be any better

Angie080

15 de jul. de 2012

I had a very good experience with the people at the dealership and they were very helpful, my sales consultant AJ was very nice and answered all of my questions! I look forward to getting my next car from them!

Rjo6

14 de jul. de 2012

I sent a request for additional information on a vehicle on line. From the beginning I experienced exceptional customer service. I made an appointment to see the vehicle. On the phone I asked a number of questions to Makeda and she answered them all with great knowledge of the vehicle. As this dealership was approximately 75 minutes from home, I wanted to make sure the vehicle was worth the trip. When we arrived, we were treated like we were buying the most expensive car on the lot. First off, the dealership itself is beautiful with a great lounge area. Makeda greeted us immediately and let a view the vehicle on our own first. Then she escorted us the salesperson Mike Surillo. The great experience continued. No pressure here, just valuable and knowledgable information. Mike even closed the deal himself as not to keep us waiting too long. Mike saw to every detail, even installing our ezpass on the car. Now, we have purchased a few vehicles in our time, but the delivery of the vehicle was nothing less than outstanding. The prep on our vehicle was great. They even fill the tank with fuel. Remember, this was a used vehicle we purchased. My next vehicle will come from this dealership without reservation.

jkuronyi

13 de jul. de 2012

I can not say enough as to how knowledgeable, friendly and trust worthy my salesman, Michael Sarullo, was during my experience at Bridgewater Acura. He provided descriptive and relevant information and really listened to what I was looking for in a vehicle. The entire process was seamless and quick. I am extremely happy with my purchase and will be recommending Michael and Bridgewater Acura to my family and friends.

Tatiana K

13 de jul. de 2012

Great place to buy used car, Tina Stanislawczyk worked with us for few days on phone trying to find a car we want and price which we can afford. Mike Boltarets is great sales person, who was very helpful and explained everything we asked, also help us to deal with our insurance company for more then 2 hours on phone! He even made coffee for me! We got a car we love and recommend this place to everyone who want to get Acura! Thank you guys so much, you are really great professionals! Tatiana and Artem Koushnir.

lasiabey

12 de jul. de 2012

I bought my second Acura MDX at Brdigewater Acura and in both instances I had very pleasant sales experiences. This is especially due to affable and proffesional nature of Gene Plyam. Prices are very competitive in all four dealerships I visited but Gene's way of doing buisiness helped me to decide on Bridgewater Acura.He is extremely honest, knowledgable, professional and courteous. An outstanding salesman.I recommend everyone living in central jesey to check with Bridgewater Acura if you are interested in buying an Acura.

boybondingx3

12 de jul. de 2012

OUTSTANDINGnot usually an adjective used to describe car shopping but thanks to a very special salesman, David Pietrowicz our mission was accomplished and our new MDX is home! While this was our third Acura purchase, it was by far the most impressive and positive experience thanks to Dave. Dave is/was professional, knowledgeable albeit the new guy at Bridgewater Acura and possessed just the right combination of sales incentive and intuition of when it came to knowing when to take a step back. An overly aggressive sales approach would have had me out the door immediately - versus the hours that Dave spent with us while negotiating sale/price. And equally notable his patience with us over the aspect which might have been the biggest decision of all my obsessing on the color! Prior to going to Bridgewater Acura (for the first time) we knew we would be buying another MDX just not sure where. After a few minutes with Dave I/we wanted him to be the one who closed our deal. He impressed us most with his incredible and EXTRAordinary people skills and while we all admittedly had our own agendas, it was obvious that a compromise in negotiations was our mutual goal. Rumor has it that I am not exactly the easiest or vulnerable new car customer (especially for a woman), but Dave earned my/our confidence with his honesty and integrity (other adjective not usually used to describe automobile salesmen). Dave gave us his undivided attention and expertise all while never losing his smile. Dave gets 100% of the credit for minimizing the car purchase game/drama/carrot dangling and the deal was sealed in one long afternoon leaving us all happy. Dave and his supportive Team, Sasha Belous, Sales Coordinator (dubbed by me a baseball mom the official closer) and Ed Simo, Business Manager (aka the end stage number cruncher) actually added some laughter and calmness to our investment. Individually and collectively, Bridgewater Acura personalized their business and made us feel like valued new customers with every effort made to accommodate our needs and wants. Word of mouth can be powerful, and I have already started spreading the word, with pleasure and confidence to call Dave, at Bridgewater Acura! Randy and Neil Weiss Springfield, NJ

caramiamne

12 de jul. de 2012

The salesman, Paul Batista, knows his customers and we trust him implicity that's why we keep going back to him for cars. All the staff you deal with when purchasing a car are very polite, courteous, and professional. The service area reps are very friendly, knowledgeable, and always willing to accomodate you. Whether you are buying a used or new car, top-of-the line or lower-end model, you are made to feel like a valued customer. The lay-out of the dealership was well thought-out for the customer's comfort and convenience.

jdelgaldo

10 de jul. de 2012

I would HIGHLY recommend Bill Vance as the entire sales experience was, in a word, comfortable. I had the pleasure of working with Sam Guindi throughout the entire process and not at a single time did I feel any pressure. He answered all my questions, gave me time to think about the offer and was very polite. I was a bit nervous about buying a luxury car like Acura for the first time and Sam made the process enjoyable!

clindealerrate

10 de jul. de 2012

Eddie was very helpful showing the inventory, explaining the details and also working with management on matching price quotes from other dealership. We made purchase on the 1st trip to Bridgewater Acura.

skoripally

9 de jul. de 2012

THE BEST SALES PERSON EVER!!!! IT WAS REALLY A EASY CAR BUYING EXPERIENCE!!!! AND ALL OF THEM WHO HELPED IN GETTING THE DEAL DONE WERE KNOWLEDGEABLE!!!

VWVR6

8 de jul. de 2012

Great job with satisfation, ordered what I wanted (VW -R32) making me happy with my purchase! Mike Sarullo did a fabulous job getting me in and out in a timely manner as well. Definitely a dealership I would recommend!!!

ktomich

7 de jul. de 2012

Great job with satisfation, knowing the vehicle, making me happy with my purchase! Obie and Bryan did a fabulous job getting me in and out in a timely manner as well. Definitely a dealership I would recommend and be happy to buy another vehicle from them again.

willpagan

7 de jul. de 2012

Just from the customer service I receive from Vito, I am more likely to purchase a vehicle from this dealership. If the other employees are quality individuals such as Vito, then I know I'll be in good hands.

jalagamn

6 de jul. de 2012

Recently I Brought a MDX with Tech Option and Overall Buying experience was excellant. Paul and Sascha treated very well with explaining the Pre-owned features and I never felt like they were forcing me to buy the SUV and there policy is understand my requirements and suggest the Best Car for me and Infact Sascha went above and beyond by taking care of me in purchasing the SUV. The newly renovated showroom is excellant .They listen to customers and do whatever it makes us happy. In the future I will buy my next vehicle at Brigewater Acura only .

jlowry24

26 de jun. de 2012

Great service. I was in and out very quickly. Ryan was great and kept the process at the pace we wanted. I would highly recommend this dealership to anyone.

Shah19

15 de jun. de 2012

The sales agents here are so nice and really listen to what you're looking for. These are definitely not the pushy sales people you might find at other dealerships. Tina is great at answering all your questions over the phone so you have all the information you need before heading over there. I would definitely recommend this place to anyone buying an Acura!

Ramspizza

12 de jun. de 2012

I recently purchased a used Honda Element from Bridgewater Acura and was satisfied on all levels .The dealership is newly renovated and quite nice ,the staff knowledgeable and very helpful .The car was exactly as listed in excellent condition .I am from the Atlantic city area and drove all the way to Bridgewater because I had spoken to Tina from the interent department. Tina had checked the car for me before I made the trip to bridgwater and assured me it looked in good condition .When I arrived I was greeted by Tina and saw the car, it was excataly as described and I found this to be reassuring .Earlier I had a bad experience at a dealership in Clifton Nj where they miss represented themselves and especially the condition of the car I was interested in .My total experience at bridgewater Accura was quite pleasant and very professional from start to finish .A special thank you to Tina from the internet department who was extraordinarily helpful with directions to dealership , the registration process and the sale in general ... I do recommend this dealership

mikedaval

11 de jun. de 2012

Obie is a great guy. Extremely friendly and I never felt pressured to buy once. He was a straight shooter and didn't waste my time with any BS. We were able to work out a great deal on my TL. Very happy. Obie made me feel like a very high valued customer even though I was just buying a used car. Highly recommended

DJBonJovi

7 de jun. de 2012

My experience at Bridgewater Acura exceeded my expectations. My first contact was with Tina who was very professional and friendly. Tina kept me informed about availability of the new 2013 RDX. Then I test drove with Sasha who was also very professional and not pushy at all. As a matter of fact he told me to take my time and call him when I'm ready to purchase. Then I worked with Rick and Bryan who were absolutely wonderful. Very helpful and warm. They were genuine & honest and wanted what was best for me. I feel like I made friends at Bridgewater Acura. By the way, I LOVE my new RDX!!

Davidclaude

7 de jun. de 2012

This is the third Acura I have leased. The first one was at another Acura dealer much closer to my house, but I did not have a good experience with them. The last two Acuras were leased from Bridgewater Acura and both were handled by Rick Verso. My wife and I were very satisfied with the treatment and overall experience. I look forward to my next Bridgewater Acura when the current lease is up.

mpep1202

5 de jun. de 2012

this is the best dealership i have ever been......the salesman that attended me was very polite, very negocible and most important off all he gave me exactly what i wanted....while waiting he was very kind of showing me around the dealership,offer me snacks and coffee and juice he also gave me so many options in how to save allot of money on a brand new and a used car......ive been to several dealerships and i also financed allot of vehicles all through out my life and i have to say that acura in bridgewater nj is the best dealership ive been too and i also recomend to ask for Ryan he will totally be honest with you and he also give you the best options evr for financing or leasing a vehicle.....ive only delt with Ryan so far but im pretty sure all the employees are great also......i recommend this dealership and sales person to anyone.....

drewlinone

5 de jun. de 2012

I had a wonderful experience at Bill Vince's Bridgewater Acura. In the past 6 years i've gone through 4 cars and dealt with numerous salesmen and women. Bill Vince stands behind any vehicle they sell weather its new or used. I bought a used lancer and did not realize that model came without A/C. I informed the staff at the dealership and they had a new one installed for me free of charge. I will defiantly buy another car from Vince and hopefully next time it will be new :)

lioned

3 de jun. de 2012

Enjoyed the atmosphere of the dealeship,knowlege of the sales and finance personnel - Sasha, David and Daniel and ease in which the process took place. I recommend this dealership.

Ryanlb52002

1 de jun. de 2012

I have called and left two messages to get my car serviced and no one has called back! It has been a month. When I bought the TL the salesman said the service dept. is top knotch. Why can't they return phone calls. Why is there an answer machine instead of a live person??

dkft

1 de jun. de 2012

The first day we dealt with Michael and he was friendly. He helped us pick out the car that we wanted and also showed us different types of options we can go with when you finance a car. Showed us different monthly prices when you add different amount of down payment. He had good knowledge about the car he was selling. He explained everything to us about financing Acura. He stayed in touch with us via email and telephone. The second time we dealt with Eddie, who was a very generous guy. He helped us out with all we needed and was really friendly. The car we wanted wasn't at the dealers, so we had to wait 5 days for the car to arrive at the dealers. That's because of long weekend.About the price I think we paid a little more than what we should have. But over all we were really happy with the car and service we got from Bill Vince's Bridgewater Acura.

jalilahm

31 de may. de 2012

Excellent customer service and beautiful facilities. I had a wonderful experience purchasing my vehicle. Consultants are very polite and were willing to help me with anything I needed assistance with.

jtdunn72

23 de may. de 2012

The purchase of a vehicle is a serious financial decision that needs to be handled in a thorough manner. I had been checking the certified pre-owned Acura inventory for 2009 TL's and settled on two dealerships. The initial Acura dealership I visited a salesman never came out to greet me and there was no desk/person on the dealer floor to speak with so, I left. I drove to Bill Vince Acura walked in and spoke to the woman at the front desk. She announced over the PA there was someone here to purchase a vehicle. Before I could turn around I was greeted with the outstretched hand of Scott Doyle. We sat down, and got straight to business. I was very impressed with how Scott explained EVERYTHING and informed me of my financial options. I was also pleased with Scott's knowledge of the vehicle and proficiency as a salesman. Scott took me for a test drive and explained many of the features of the car. Although we did not come to an agreement on the price the first day, Scott followed up the next morning and we had a no BS negotiation and settled on a price. After the purchase Scott stayed and explained many of the features which made me comfortable with operating the car for the first time. I feel like I made an informed decision purchasing the vehicle. I have to mention the Asst. sales manager Daniel Lasko, who I was introduced to, was quick to smoothed out a minor bump with the registration, which was awesome. Looking at the over all experience I would recommend to ANYONE, to purchase a vehicle from Bill Vince for the services, facilities, and professionalism of the staff.

artlee

19 de may. de 2012

The individuals that we dealt with Tina and Rick were friendly and easy to deal with. I would recommend this dealership to anyone in the market for an Acura. There was no sales pressure and car dealer gimmicks. It was nice to sign, seal and deliver all in the same day,Great job

kunalk83

15 de may. de 2012

The internet sales department introduced me to Dave, a salesman in this dealership. Dave was just 3 weeks old in the dealership, so both Ryan and Dave helped me choose out the car for me. Both of them extremely friendly and made us very comfortable in buying what we were looking for. My plan was just to get a test ride, but I couldn't resist buying from them considering their pleasing attitude and matching the price I was looking for.A fantastic experience for me, and would definitely recommend this dealership to anyone looking to buy an Acura.

Precision259

9 de may. de 2012

This dealership has once again exceeded my expectations. I have now purchased two autos from them. I found the sales experience to be pleasant, low pressure and the prices good. But the best part has been the after sale service. On two occasions now they have taken care of problems at no cost that was clearly not their responsibility. Problems sometimes happen but its how you deal with them that matters and these guys have been great. I will definately be returning in February when my lease is up on my TL.

mikeadinolfi

3 de may. de 2012

Scott and Tina were great to work with. Scott took the time after hours to go over the car with me in detail even though the dealership was closed. A minor issue with the car was taken care of quickly and with no hassles. Just the way I like it.Thanks for a good buying experience.

apaladino91

28 de abr. de 2012

I have gotten two cars from this dealership, two RDX. They have excellent service and reliable used vehicles at a good price. I even sent my grandmother there when she needed a new car cause I felt so comfortable.

lplivelife

26 de abr. de 2012

My experience with Bridgewater Acura was as seemless as possible. I worked with Mr. Rick Verso in the purchase of my certified used RDX, along with Bryan Hansen, and the used car manager Michael Lasko. They were extremly professional, kind and considerate during the entire process. I would highly recommend this particular dealership to all and any of my friends and family. They showed a genuine sense of care and concern for me and my family. I left there feeling completely satisfied and pleased with the overall dealership. I can't thank them enough. I live in Sparta, NJ and it was well worth the trip. I will continue to purchase all my vehicles from Bridgewater Acura, regardless of the distance. I wish everyone there the absolute BEST of LUCK and success.

Eris

23 de abr. de 2012

I did not have a pleasant experience with Bridgewater Acura. Perhaps what was most disconcerting was that Mr. Verso requested that I provide my driver's license and other personal information in order for him to help me research the car that I was looking for - and I had not even asked about a test drive! This was absolutely ridiculous and I was immediately put off by this request, especially since I have never been asked for this information from respectable dealers before. Furthermore, when I asked for a lease quote for the particular model I was interested in, I was given an egregiously high price compared to a comparable model from a competitor (Lexus). Lexus's MSRP for a comparably equipped vehicle (in fact, I would say the Lexus had a better package) was approximately $10K more expensive than Acura, yet the per month lease quote for the Acura was higher, even though the duration of the lease for both the cars were the same! It was absurd. I was given the excuse that the high quote was due to the fact that the cars are flying off of the lot but I thought that this was another ridiculous explanation that certainly did not hold any water.I didn't expect Bridgewater Acura to play the same games other dealers do, given the high ratings on this website. But this just goes to show that there are certainly exceptions; take the reviews on this site with a grain of salt and always visit the dealer for yourself in order to make your own judgment. Needless to say, I will not be buying from this dealer nor will I be recommending Bridgewater Acura to my friends.

sd1983

18 de abr. de 2012

Contrary to some reviews here, my experience with Bill Vince Acura has been far from satisfactory. I purchased a preowned car in October 2011. During the process of making a decision and contemplating on the purchase, my wife and I sought more time at which their salesman (Lasko) almost yelled. We went ahead with the purchase because it was fitting in our budget. Buying a car is a big financial investment, especially for immigrants like me. A little help and courtesy from the sales executive goes a long way in establishing trust and future reference. However, that was definitely not the case here. The post sales service/communication has been way below par. My car required a service way sooner that you would expect. When I tried to reach out to the dealership, all I got was rude responses. I've written to Sr management (including Mr Bill Vince through his email id posted on the website) but no one cared to response. The only positive that I have is I now know where not to go for my next purchase. I'm a disappointed customer.

tdh3211

12 de abr. de 2012

I went into your dealerships service department looking for service on my brakes. Your prices were fairly consistent with what I had heard from other dealers. The service it self was fine and my tsx is riding very well but after that the service went very wrong when I approached the cashier. When I went to pay for my brakes the woman was extremely rude, made me wait without even acknowledging my existence and then told me my car was and I qoute "out there somewhere" this is insane. The service in this dealership has really taken a turn for the worse and from now on I will be taking my tsx to Open Road even though it is a much further drive for me. This is not what I expect when I pay out good money for service on an already fairly expensive vehicle.

scttren

9 de abr. de 2012

We called ahead of time and spoke with Tina about the car we where interested in. When we arrived the car was out front waiting. We were greeted by several sales associates at the door. Tina was notified that we had arrived and was promptly out to meet us. She directed us to Gene who handled or sale from there. Gene was very informative about the vehicle and was interested in helping us with any questions or concerns. He made sure we we completely satisfied with everything about the car. Our trade in allowance was very reasonable and the price we settled on we feel was a good value. The finance dept also did a great job in getting us approved at a great rate. The car had some minor blemishes on the bumpers and Gene made sure that the sale also included fixing those problems. When we went back to pick up the plates for the car they had made an appointment for the bumpers to be fixed an had a vehicle for us to use until the car was ready. The repair work on the bumpers was excellent, they look like they are new.Thanks to all that helped in our purchase of our Acura, we love it.

hankhiggins8

29 de mar. de 2012

My Wife and I went in to see our options about turning in our Acura lease. We have leased an Acura since 1992.I received a very nice e-mail from Tina about helping us turn our car in early.When I went to the dearership Makeda greeted us because it was Tina's day off.She then turned us over to Mikail who went over all our options in great detail. We recommend Mikail very highly to anyone who need a very informative and trustworthy person.The process was seamless as we turned in our old car for a new one in the same day.Everyone we dealt with that day was extremely friendly and helpfull.I used to deal with another Acura dealership until I changed To Bill Vince in 2009. This is the best dealership experience I have ever had!!!!!

jimtrvl917

27 de mar. de 2012

This is the second certified pre-owned Acura I've purchased from Bridgewater Acura. Their prices are fair, and the sales persons aren't overly pushy. They had a good selection and were willing to work with me, especially as it pertained to my trade-in.

gaplabianca

25 de mar. de 2012

Sam Guindi is a highly experienced employee of Bill Vince's Bridgewater Acura. He made the upgrade to our new 2012 Acura MDX a very pleasant experience. Sam answered all of our questions, explaining all of the features of our new vehicle, with as much detail as we required for our complete satisfaction. This is the second time we have purchased an MDX from Bill Vince and the experience has been excellent in bothe instances. Bill Vince's bridgewater Acura is a fine dealorship to work with. All of the employees we interacted with, and in particular Sam Guindi, were more than willing to help us with our purchase. The MDX is a complex marvel of engineering design and it is a great help to your customers to have available such an excellent sales team.

jpd1026

23 de mar. de 2012

EXCEPTIONAL SERVICE!!! Michael and Ryan V were GREAT! I had purchased a Honda Accord from another dealership six months prior and was very unhappy with it. I came to Bridgewater Acura through a referral and spoke with Michael Lakso, and he gave me some options on how I can get out of my vehicle. He helped me every step of the way and managed to put me in a used, fully-loaded BEAUTIFUL Acura TSX, with the help of Ryan V, who was also great! I could not have been happier with my purchase!! The process of getting through all the paperwork was SEAMLESS! The entire team was so hospitable the entire time I was there. EASIEST car buying experience I've ever had! Will recommend again ten times over!! A++++++++++++++++++

thenerds

21 de mar. de 2012

Both of these associates could not have been more helpful and fair. I got a great deal and excellent service from them as well as the finance manager.

rwadams

19 de mar. de 2012

After an internet inquiry i was contacted by Tina within 20 minutes. A very friendly and professional person without being pushy, She answered my questions and sent me all the detailed info I requested and setup an appointment for me. When I arrived on Saturday morning Tina greeted me and introduced me to Rick, who would be my sales rep. Rick was extremely thorough, very friendly and very knowledgeable. It felt like I had known for years after talking for just a few minutes. The entire transaction was as easy as could be. I sat with Brian in the finance department and concluded the purchase. The next day Brian called to tell me that after reviewing my loan, that he found a better deal he was able to save me over $3,000.00!What more can you ask for?

NKPhillips

19 de mar. de 2012

Rick is very pleasant and personable sales rep. This is the second vehicle that I have purchase from him and would return again to get a new car from him.

hpanju

19 de mar. de 2012

I bought a used, 2008 s2000 from this dealer - drove almost a 1000 miles and I tell you it was worth it !I had prearranged to meet Makeda -- as soon as I stepped into the dealership, the first person who walked by stopped, acknowleged me, welcomed and escorted me to see Makeda..I knew right there, that I was in good hands.Makeda was awsome, she introduced me to Obie, who helped me from there --- took the test drive, loved the car. Obie went out of his way to assist me with the documentation that was required to import this car into Canada. I also had the pleasure of meeting Tina, who, like the others was just superb.I would not hesitate to recommend this dealer to anyone, infact, I promised them, that the next time I'm in the market for a car, I'll drive down from Canada again to see them.

sarav_nj

17 de mar. de 2012

Took my 2011 Acura TL for a routine maintenance and detail. Service was professional and courteous. From setting up the appointment online, to having things set-up, loaner car and final delivery, things went precisely and professionally.Vito handling my service was to the point and made sure all my needs were taken care of. He didn't forget a few personal requests I had, and made sure it fit in in the service.I really appreciate the work they put in for me and would recommend anyone for their service needs.

vetteman42

15 de mar. de 2012

I was looking for a used Chevy SSR in the NE area. Found a SSR at Bridgewater on Autotrader that had an excellent One Owner CarFax and appeared to be in great condition. What was good also is that Bridgewater provided a Free Carfax, this IMO is a plus to serious car buyers.I contacted the Internet Department at Bridgewater and Tina answered me very promptly and answered my questions as well as provided additional photos beyond those already posted on Autotrader. So my first "live" contact (Tina) with Bridgewater was excellent and set the stage for me to consider this SSR and visit the dealership on March 14. The first contact point for any customer is the most important interaction that often dicates whether the dealership will win the business. And Tina served Bridgewater well.My sales person was Mikhall Boltarets and he was very accomodating during the entire process. Meaning he was available to answer questions as well as provide info about the SSR. But, most importantly he saw that we wanted to inspect the SSR in and out before our test drive and we never felt any rush whatsoever. Additionally, Mikhall was very patient with me as I tend to ask a lot of questions and at times get quite detailed to gain a better understanding. Again he took whatever time was required to ensure my questions were answered.I also had the pleasure of meeting with the Pre-Owned Manager Michael Lasko. And Michael clearly sets the tone for his organization. As Michael displayed excellent people skills with high marks on respect and courtesy. Would I buy there again absolutely!

hakima23

1 de mar. de 2012

I was searching online for a new car for some time now. I had the pleasure of speaking with Maketa. She was very friendly and attentive to what I was looking for. She didn't give me the run around at all! She assured me the car I was interested in was available in stock and would be ready for me to look at as I was unable to visit the dealership on 2/27. I went to Bill Vince's Bridgewater Acura to check out a 2009 TSX on 2/28. I met with a gentleman by the name of Mikhail. He was 100% honest & straight to the point which I respect. He very attentive and wasn't pushy at all. He showed me the car which a side from 2 flaws was immaculate. I was sketchy about the flaws because I am so anal, but he factored them into the pricing of the vehicle and threw in a few extras. As a consumer, I feel I got a great deal. I was there for no more than 1 1/2 hours total. I wish all transactions were so smooth!

antbrusca

28 de feb. de 2012

This is a great dealership with EXCEPTIONAL customer service. They all work as a team and make sure that you remain in your comfort zone with no pressure tactics. I will be a return customer and send friends and family there. Tina and Makeda in the internet dept. were great to work with and my salesman Mike Sarullo was a stand up guy.Anthony B

Irisheyz

21 de feb. de 2012

Our most recent visit to Bill Vince Bridgewater Acura was to help our daughter with her first car lease. We have gotten 3 previous cars from this dealership and each time is was a great experience. We have dealt with Sam all 4 times and can't say enough about him. He is honest, trustworthy and not a "pressure" salesman - he really does let the car sell itself. When it came time for negotiations, Sam listened to what we wanted and presented all of our offers to the sales manager. We were able to get a great price on a new 2012 TSX for our daughter. She is very happy with her new car and now knows how to negotiate a car lease :-). Thank you Sam & Bridgewater Acura for another pleasant experience. Sam is the reason we keep coming back.

John63850

16 de feb. de 2012

I talked with the online sales rep about a Subaru Sti that I wanted to test drive. I called the day I was suppose to test drive to make sure the car was still available. She assured me that it was and I was welcome to come down and test drive it that day. I drove over an hour to the dealership. I waited approximately 10 minutes before someone came to help me. I spoke with the online rep and she was going to get a salesmen for me. When we came over to talk to me he informed me I could look at the car but I couldn't drive it, only he could. I asked why and he said because kids come in that want to test drive it without buying. They didn't want to budge so I left. I'm 22 years old looking to buy a Sti in cash and they didn't give me the time of day. Why would anyone that was going to spend 30+ on a car buy it without test driving it. I will never go back to this dealer again.

MONIQUE1213

14 de feb. de 2012

THIS IS THE BEST CAR BUYING EXPERIENCE I EVER HAD !!! I LOVE MY NEW CAR THANKS TO THE EMPLOYEES AT THIS DEALERSHIP! VERY FRIENDLY AND VERY HELPFUL I AM VERY PLEASED !

dpowell667

11 de feb. de 2012

I had a great experience dealing with Bill Vince's Bridgewater Acura on RT 22. I worked with Ryan VanHara who was friendly and a great person to deal with. Him as well as the rest of the staff made my purchase smooth and relaxed. The experience was very comfortable and i walked out of there with the car of my dreams. Thank you guy for everything..... and give Ryan a raise lol

dcfahsbender

4 de feb. de 2012

I was looking for a specific year, make and model, which I found at Bridgewater Acura. I had worked with the service end of this dealership with a past job of mine, and had always heard good things about their used car division. I honestly can't say I had a single sour moment throughout the entire purchase process. I was not completely sure I wanted or needed to buy a car at the moment, but they had the exact car I wanted at a price I didn't want to pass up. If their service gave me the slightest bit of doubt, I would have kept my car and just drove it into the ground. From the start, Ryan's approach won me over, and amazingly he won both of my parents (who are the biggest salesperson skeptics in the world) over as well. He was knowledgeable, very approachable and did not give off the slightest hint of being pushy!! I left the dealership after my initial visit with a ton of information, and no sour taste in my mouth. I absolutely HATE the car buying experience, and hate sales tactics, but at no time did I feel like I was being pushed, prodded, forced or pressured. To make an already long story short, Bridgewater Acura made a dreadful process (for me) a seamless experience. Every single person I dealt with was professional and gave me a good vibe. The dealership itself appears to be a well-oiled machine, even down to the last signature on the contract. Every transaction went off without a hitch, and I would DEFINITELY recommend anyone to use this dealer.

clerkpalmer

2 de feb. de 2012

I purchased a 2010 Audi S4 from Bridgewater Acura. I am located about 300 miles away in Pennsylvania and the transaction could not have gone smoother. We negotiated the deal in minutes over the phone. Mike and his team handled all of the paperwork and made it a very easy process. In addition, Mike stood by the car and addressed every minor concern I had from making sure I received the spare key and covering the cost of new tires. I could not be more pleased and highly recommend Bridgewater for anyone looking for a used car. If you are in the market for slightly used luxury sedans and sportscars, check out their website. They have everything you could ever want in stock and the prices are extremely good.

kellior

28 de ene. de 2012

I was referred to Bridgewater Acura and had a wonderful experience. Eddie McGeehan and Daniel Lasko were very helpful and informative. They worked with me to make sure I was happy with my purchase. I would recommend this dealership to others.

brooksnewell

26 de ene. de 2012

Best experience we've ever had at a dealership. We submitted a request online to see the MDX and received an email right away. Tina then followed up the next morning to set up an appointment. When we arrived, Tina was there to greet us and introduce us to Eddie who helped us find the car we wanted. Eddie showed us every MDX that we were interested in and wasn't pushy at all even though it took us a few hours to decide. Once we found the MDX we wanted, Eddie was able to work with us on the price until we were comfortable. We couldn't have been happier with our purchase and would definitely recommend this dealership to our friends and family. Thank you Tina and Eddie.

Ray/Marlene

22 de ene. de 2012

Amechi was very professional and knowledgeable about the vehicles from the start to finish, he told us about all the features and we were very impressed with him and I'm a very technical and knowledgeable car person myself but I was still impressed with his knowledge and sales skills.Thanks again to him, as he said once you go Acura you can't go back.

JMencia

12 de ene. de 2012

Tina and Makeda were VERY responsive and professional. They followed up when they were supposed and made the experience truly enjoyable. I purchased the car through the dealerships Internet sales department and was a bit uncomfortable that I could not see the vehicle and touch it and drive it. Tina went through the car and acted as my eyes and I completely trusted her and she delivered. When the vehicle was delivered to me in Virginia, I was pleasantly surprised. Tina exceeded my expectations. We had been looking for this car for over six months and when my son found it at Bridgewater Acura, we found it to be very competitively priced. I will recommend this dealership and especially Tina, the Internet sales manager, to anyone and everyone I know.

Greenhornet24

3 de ene. de 2012

I rate this dealership with five stars because of their dedication in satisfying the customer. Both sales and service departments are prompt, thorough, and accurate. I recently bought a '06 MDX about seven months ago and am very satisfied.They gave me a resonable price and worked out a very resonable monthly payment. Their customer service and friendliness are top of the line. I recently brought the car in for a maintenance and their service department was fast,thorough,and well priced.All the work was done in one day and i was accommadated with a loaner car.This is one dealership I would reccommend to everyone

Automotive Enthusiast

1 de ene. de 2012

Pleasant purchasing experience. Dealer staff were friendly and easy to work with. The dealership was professional and the cars were well kept. Would buy here again.

DavidDR

23 de dic. de 2011

We are all looking for information, positive or negative, when we read reviews on the internet. I have had such a POSITIVE EXPERIENCE at Bridgewater Acura that I wanted to spread the word . . . you can have full confidence in the integrity of our salesperson, RYAN VanHara. It sounds too simple to say he is a "really nice person" . . . he took his time, answering our endless questions, letting us test drive until we came to an understanding of what we really wanted. He showed that he is truly a professional . . . rather than sell a quick car, Ryan made sure we were so pleased that we would be back for our next car, as well. We purchased our last car from BRIDGEWATER ACURA and came back because we were completely satisfied with their service department . . . you want to know that the company still wants you to believe that you made the best decision, long after you purchased your car.

idecone

21 de dic. de 2011

I did my research on-line and connected with this dealership for an MDX. I had lots of questions re the options and the sales team was very knowledgeable and helped me figure out what the right packages and options we right based on my interest. Was not typical sales engagement where folks hound you and try and get you to close same day. I had no pressure - so much more comfortable getting to my decision - they way it should be. The main sales lead - Chris - took the time to help me configure the car - my phone, contact list, iPod and learn the navigation system. So I left able to use all the things I needed too. The team also followed up after my purchase to make sure everything was working and I was satisfied.

rakpatel

14 de dic. de 2011

We own 2 Acuras - a TL and an MDX and we just purchased a 2012 TL w/Tech Package from Ryan Vanhara at Bill Vince's Bridgewater Acura. We are extremely pleased with Ryan and the dealership. This is my 2nd TL purchase from this dealership and I would recommend the dealership and especially Ryan Vanhara. I first spoke with Ryan about our interest in purchasing a new TL back in July. He has been very professional and have followed up with me on number of occassions - but not pushing me to purchase the car until I was ready. Ryan's knowledge of the vehicle, his patience, and most importantly his calm and professional attitude are the reasons why we bought our TL from Ryan and the Bill Vince's Bridgewater Acura. Ryan is a great salesman who understands his client's needs and respect their decision without pressuring you to make the purchase. I will definitely look forward to working with Ryan again for my next purchase of MDX. Ryan, you are a phenomenal sales person. Keep it up and see you in 2013/2014 for a new MDX.

michaelmatta

10 de dic. de 2011

The purchase prossecc was very smooth. Everthing was explained.Every option was offered with no pressure. The sales person Samir Guindi was very professional also the manager Michael was veryfriendly and helpful.tha facility is very impressive.

dorota80

7 de dic. de 2011

The reason why I recently purchased a brand new Acura TSX from this dealer is because of Chris Chiusolo. Chris was very friendly, very professional and helpful from the start. His knowledge about the inventory made the entire process very easy and stress free. Hes a very honest individual, who really cares about his clients and works very hard to negotiate a deal that will satisfy both sides. I would very highly recommend the dealer to anyone whos looking to purchase a new vehicle. It was a very pleasant and great experience overall!!!

ndandrea

6 de dic. de 2011

Sam was extremely helpful in leasing my new car. I highly recommend this dealership and Sam Guindi. This is my second Acura from Bill Vince's Acura.

lajigeorge

6 de dic. de 2011

I've had absolutely great experience with this dealership. Sales manager Mike Lasko and salesman Eddie is easy to work with and makes your car buying experience hassle free. I bought my MDX from these guys and was totally happy with the car, the deal and the dealer that I recommended them to family and friends who bought 3 other cars from them. If you are buying Acura or any other quality used cars, do not buy without checking these guys out first!!

atnesmith

1 de dic. de 2011

Bridgewater Acura Dealership is the best by far! The Sales Representatives (Floor Sales and Internet Sales Team) are so very helpful and friendly and will ensure you ride away in the vehicle of your choice. Their certified-pre-owned vehicles are the best! You can rest assured, when you purchase from Bridgewater Acura, not only will you love the place, you will be more than satisfied with the price, the vehicle and the personnel! Bridgewater Acura customers become lifetime customers! The dealership is beautiful, comfy and cozy like family. In 2004, My employer relocation was set to Maryland, but that didn't stop me when it was time to purchase my next vehicle, I returned to purchase from Bridgewater Acura. So far, I have purchased 3 vehicles from there and will definitely return for my 4th vehicle purchase. The Finance Team is awesome and will assist you in finding the best deal that suits your financial plan.Bridgewater Acura Service Department employees are 2nd to NONE! They are very helpful and when you come in for repairs, not to worry, you drive off with a late model, clean loaner vehicle until your vehicle repairs are complete. Do yourself a favor and go to Bridgewater Acura for your next purchase - Acura cars are great! I wouldn't go anywhere else!

Caren13

14 de nov. de 2011

I always have a very good experience when I visit the dealership. The showroom sales people are very pleasant and courteous. The service department makes every effort to accomodate me when I need an appointment and the outcome is always good.

metzmh70

14 de nov. de 2011

This was by far the best car buying experience. My wife and I were on a very tight time constraint. We have two kids and car shopping is not an easy task. Mike and the Bridgewater Acura team were great! They gave us a great deal on the car that we wanted, had everything ready for us when we got there and took excellent care of us. No haggling, usual dealer games, or common nightmares (bait and switch, price changes, etc.). We tried other dealerships in the area (Open Road, Ocean) and this one blew them out of the water. We'll be getting all of our Acuras from them and send all our friends that are in the market as well.

mf2132

6 de nov. de 2011

My experience with this dealership was very professional, low pressure, quick and easy. I would recommend Bridgewater Acura to any of my friends and family.

bmagrogan

6 de nov. de 2011

I went into Bill Vince's Bridgewater Acura having not made a final decision about the car that I wanted. I worked with Mike Boltarets and he was great, he walked me through my different options, both certified pre-owned and new cars, he was very knowledgeable, friendly and informative.The entire staff at Bill Vince's Bridgewater Acura was very friendly and helpful throughout the entire process, making it as easy as quick as it possibly could be.I ended up buying a new 2011 TSX and I am very happy with my decision to own an Acura and I am extremely happy that I went to Bill Vince's Bridgewater Acura. I will definitely be buying my next car there as well!

jeffwash

31 de oct. de 2011

Chris was a VERY professional and honest salesman! I would recommend Chris highly!The sales/internet department were very open/honest/happy group who I really enjoyed working with. The dealership is very professional. Great experience all around!

DanielaD

30 de oct. de 2011

In my search for a 2012 Acura TL I was recommended to Bill Vince's Bridgewater Acura and am so happy I purchased my car there.Makeda in internet sales catered to my needs and kept in touch with me through my quest for a new car.Upon entering the dealership, I was then greeted by my Salesperson, Mikhail Boltarets, and couldn't have been happier with my transaction from start to finish. Mikhail was patient with me and worked with me from my trade, to the sale, the vehicle's options and also with financing. I have purchased many luxury brand cars in my lifetime and I will say that this was the most seamless, effortless, transaction I have ever experienced. I am loving my new Acura and pleased I chose Bill Vince's Bridgewater Acura as my dealership. It is definitely a 'five star' place to tend to all of your new vehicle needs.

AndyIndeck

28 de oct. de 2011

I went to Bill Vince's Acura to buy a new MDX. The price I obtained was excellent. The staff were all professionsl, courteous and not pushy. They were all very knowledgeable about the vehicle. They went through the financing and logistics of purchasing the vehicle and taking my trade very efficiently. When I picked up the vehicle, they went over all its features very thorougly. Overall, it was a very pleasant and stress free experience. I would recommend them to others.

sg1973

26 de oct. de 2011

My wife and I had gone to look for a certified pre-owned MDX at this dealership. I was told meet Daniel Lasko, who introduced himself as Danny, asked us what we are looking for and when I told him that we came to check out for a used MDX, he asked us sarcastically "Will you be buying a car in the next 2 months". Not sure why I would go to a dealer with all my family if I wasn't looking to buy but I told him yes.I was then introduced to Ryan Vanhara who was very helpful and patiently explained to us the differences between a base model and a tech package. After knowing the differences, I decided to go with the base model as none of the tech features interested me (I am not a GPS person).We were shown 2 vehicles which Ryan helped us with a test drive and asked us how they felt. The vehicles were fine in general but didn't match our interior color requirement (taupe) so we requested him to let us know if they get any models so we can come back and look.At this point, Danny comes by and suggests us looking at another car that just came in, which he was going to bring out. The car was dirty (yet to be detailed) but looked good with the required interior and a decent exterior color though it also had the Tech package. When we asked for the price, I was asked to come up with my own number to start with. My initial response was that you give me your price and if its closer to my range I will take it otherwise we will wait for other cars. However, Danny insisted on us coming up with a price which I understand is a normal practice. We had to go out for few minutes so we came back a little later with a price that we thought to start with. As with any other dealers, I was expecting them to say either its good price or in all probability that its too low to sell the car and start the negotiations.But to my surprise, things started going in the wrong direction where Danny starts to talk in an insulting tone asking how we could give such a low price and that he doesnt even want to talk to us anymore. I have mentioned to him that the number I came up with is based on our considerations and that I was not factoring the Tech package as I wasnt looking for one and if he thinks he can sell it for more to someone else, he is free to do so. However, things got personal here where he starts making fun of us by asking some other sales person how much he would sell this car if it were him and that he is wasting his time talking to us. I tried to indicate nothing is personal and that both of us trying to get the best deal out of it and suggested we focus on the negotiations. Danny now comes up with the price they are asking for the vehicle, which was higher than our range.So I revised my original price and put forward the same. Danny said he will talk to his boss and comes back to say they dont even want to do business with us anymore because we started with such a low price (!). Now I come back within a few hundred dollars close but he says he doesnt want to negotiate and that you take it at the quoted price or leave. So we left and when I called Danny back after sometime to see if we can get it for a couple of hundred less but then he kept saying see you tell me you will not be calling but now you are calling me and that the price he quoted was good. At this point, the couple of hundred dollars were not really an issue but my wife and I werent happy with the way the conversations happened so she wanted me to drop it off as she is OK to buy the car from elsewhere. I then decided to call Dannys manager (Michael Lasko) to let him know that we are going away because of the treatment to us which not only took our deal but also bunch of other referrals that we could have brought along. Shockingly, Michael defends his associates behavior and that I shouldnt have started with such a low price offer (!). He kept telling me how bad it was to deal with us and that he doesnt even want to do business with us anymore. I tried to rationalize the happenings but now he said if you want you can take it for 100 less or leave. What bothered us was the manner he said that - I dont have time for you, if you want to take it then I will put you to Ryan to get your deposit. Having gone through this for so long, I thought I will proceed further as I dont expect to deal with them every day and I dont have the time to shop around. Now I was asked to put a deposit on a car for which I didnt even see/get a copy of the Carfax report and there was no way to email me the Carfax report before 6PM so I was literally asked to put a deposit on the car without looking at the report. So I had to drive all the back for 30 minutes to put the deposit and collect the Carfax report. Now as soon as I come home, my wife wasnt happy for what we had experienced and why I was still going with them. Having tried to persuade her all weekend, I thought I succeeded in making her look beyond this purchase. However, on Monday morning my wife still wasnt happy and kept asking me why I am doing something so out of my way. At this point it occurred to me that she is usually an easy going person and if it continued to bother her, then I realized its more serious than I tried to project. Now having decided to not to spoil our car buying happiness anymore, I had called Ryan to understand what my options to back out at that point. I had specifically told him about my wife, and to a certain extent I, being unhappy about the insulting conversations so far and it was ruining any happiness we would have while buying a car so we decided not to proceed further. Ryan tells me he will call back. I got a call from Michael again and now he starts off saying they did a favor by going through this transaction. The conversation continued and what made me sit up and notice is when he said I back my employee as what you mentioned on Saturday was, in his exact words, a piece of garbage. Till then, I had a slightest hope that there would be some reconciliation effort from the other side that it was a one-off Saturday stressful evening incident and that we respect the customers in general, so we would go with the deal. But when he kept on insisting us about how bad customers we were, I just couldnt take it anymore realizing he doesnt value our business anymore.Michael started justifying the behavior with some examples that dont make sense and basically, he was just defending Daniel Lasko to an extend that he chose not to accept the realities. Not sure someone offering outside of the range they had in mind cab considered offending. In my profession of 20 years, we do projects all the time where customers always ask for improbable deliverables but then we consider it part of our job to persuade them on the effort/value involved. If this is not enough, Michael started questioning me saying All this is not true, stop blaming your wife and I know you are backing out because you found a cheaper deal somewhere else and started asking me what price I was getting it there. Truth is, as I told him, I dont even have time to look at another car for another week or 2 - Obviously he doesnt want to believe that as it will mean he has to take responsibility for the fiasco and kept pushing me to revalidate his belief that we are moving away because of a better deal. I come from a profession where we operate with high integrity so someone questioning what I mentioned is not a usual thing for me. Lack of time to shop was also one of the reasons why I was willing to tolerate this to be done with the purchase but then couldnt take it anymore as it will remind me whenever I see the car that I had compromised on my self-respect while getting it. Michael told us not to come back to their dealership and said he will return the deposit but having seen how it went so far, I know I may be taking a chance but the experience was so painful that we couldnt take it anymore no matter what.For me, the price I pay for a car is not only for the vehicle but also the trust I can have with the dealership, which is missing here, and I am sure there are other nice Acura dealers we can find. We will try to look for an MDX once I get some breathing time from my schedules. After getting so close to the deal by having pre-approvals for loan from my bank, I feel disappointed on how it ended. I dont expect to go back to this dealer and I dont plan to recommend them for any of my numerous referrals. Having noticed there are only a handful of reviews on this site for Michael, out of the 124 reviews for the dealership, it appears there are lots of other nice salespersons at this dealership and it makes me feel sad for the dealership as to how the couple of folks I had interacted with, except for Ryan, could put a serious dent to the reputation of the dealership by turning away good and potentially loyal customers like us who could bring continuous business to them.

SLuby85

19 de oct. de 2011

My reason for coming to this dealership was because they had a used 2008 Honda Civic Si for sale. I talked with Makeda Fryson on the phone, and told me that they still had the vehicle there, and made an appointment for me to come in and look at it. Chris Chiusolo took care of me afterwards, and I got a great vibe from him, and everyone else that works at the dealership. I felt very comfortable, relaxed, and also felt that I wasn't being rushed into anything. I would definitely suggest this dealership to anyone looking for a car. Mr. Hanson really helped me get the best finance option, which helped me significantly. Thank you all at Bridgewater Acura..

besmith1981

16 de oct. de 2011

Overall great experience. Chris and Makeda were very helpful and friendly. Being from out of state, a lot of assistance was needed to make the deal happen, and they gladly offered it. I left feeling great about my purchase.

jolsen45

8 de oct. de 2011

My experience at Bill Vince's Acura was outstanding. I truly was treated as if I were the only customer there. I was given undivided attention from everyone I came in contact with.Chris as the sales consultant was knowledgeable, competent and well versed in my transaction.Mike and Kerry facilitated my sale with expertise and speed. After the sale, Chris spent time with me to explain details i was unfamiliar with in the car and did it with patience.This was by far the best dealership i have dealt with and will continue to deal.

steve lew

2 de oct. de 2011

very friendly, helpful, and interested in our situation to close the deal accomidating, all people trying to make our car experence work. the salesperson in particular tried hard to work out our deal.

pmaged

27 de sep. de 2011

In my past I have had some bad experiences with acura dealers. But I love there cars so I figured I would try again. This time was different. I had priced out my mdx with a few local dealers. Although numbers were all close the most respectful salesmen and women were at bridgewater. On my first visit I was not ready to do a deal. I was pressed not to leave Sasha was respectful enough to let me go happy and would work on the numbers if I promised to come back the next evening. He was only doing his job so I understood. I went back and we made a deal. Sasha and his managers met me where my numbers needed to be. Sasha was a man of his word and at no time did I feel like I was being pushed or fooled with. I have bought and leased many cars and its sad to say but most car salesmen are very hard to talk to. Sasha actually listened to what I wanted from the lease deal. If your in the market for an acura go to to bridgewater acura and ask for Sasha, you won't be let down.

rdsjrcpa

19 de sep. de 2011

The process was extremely easy! I purchased a new MDX and from start to finish the staff was very helpful and friendly. They walked me through the paperwork completely and asked if there were any questions along the way. They understand people have choices when making a car decision, and strive to provide a professinal environment and great customer service. Before driving away they reviwed all the features and questions I had about the vehicle, and offered to explain again in the future if I just stop in again. I would definely refer this dealership and recommend them to friends and/or family.

ariance

18 de sep. de 2011

Overall it was good experience. AJ was very helpful. Received good price as I had $1500 coupon :-) though financing is bit expensive I thing. But still waiting to get my certified 2008 MDX fixed which I brought in December from this dealership. There was a small dent that they said we will be take care off. When I went to get it fixed they just put little color and said this is cosmetic work and will not be fixed as this is sold as is.

Cheryl and Derek

11 de ago. de 2011

We just purchased a 2008 RDX. Sasha was extremely helpful and patient from start to finish. From the beginning, we had a tough deal to work out. Sasha spent countless hours bringing our deal to a close, and when the first car wouldn't pan out, he had a similar vehicle detailed, inspected by Acura's service department, and ready to go with the papers ready to be signed by the time we got there. Sasha has definitely earned himself and the whole Bridgewater Acura team a repeat customer. I would recommend him as a salesmen to anyone looking for excellent service. Thanks Sasha!

NJ88210

11 de ago. de 2011

I've purchased many vehicles over the years, I must say that the service I received from that time I step out of my car in the parking lot, until I drove the new purchase off the lot was extremely professional, and courteous. My sales person Gene Plyam was outstanding in his customer service and his knowledge of the vehicle I was purchasing. I thoroughly enjoyed my experience with Bridgewater Acura. I would recommend this dealer to all my friends and family.

Gargon Philly

9 de ago. de 2011

Bought a '11 MDX. Great buying experience. Very patient and willing to spend as much time you you as needed. Honestly answered all of our questions and was considerate of our time. Two hours from start to finish and we drove the car/truck home.We changed our plans at the last moment so I did not do my homework on the price and we paid a little more than we should have. Overall, still happy with the transaction and would recommend both Sasha and Bill Vince Acura.

Elvisarce

8 de ago. de 2011

I wanted to add that Sasha and Tina help me make my decision quicker, I had a short list of cars that I was interested in. Sasha presented all the details up front, I explained what I wanted, and he came through, Tina was very helpful in answering my questions even before i went to test drive the vehicle. This is the way cars should be sold, with guidance, and patience. I did no even test drive the other cars that I had I my list. I am extreamly happy with my purchase, but i am even happier with my experience at this dealer. Thank you again,

billwiles

4 de ago. de 2011

My husband saw a 2006 Dodge Ram SRT-10 pick-up on the Internet being delivered to Bridgewater Acura. I called and spoke to Tina who was most helpful and courteous. Since we were very interested in the vehicle, she kept us updated on it's arrival. Once it arrived, Tina immediately called us and my husband went up to see it--he purchased it then and there from Sasha. The truck was immaculately detailed inside, outside and under the hood which was a definite plus as my husband is a perfectionist regarding his vehicles. Our experiences with Bridgewater Acura--especially Tina and Sasha was most favorable and we will definitely recommend them in the future. Bill & Carleen WilesPiscataway, NJ

slynns71

24 de jul. de 2011

Sasha is straightforward and knows what people are looking for. We felt very comfortable with him. He is easy going and generally a nice guy. I know if I have any questions in the future regarding my MDX, I can give him a call and he will help me out.

drameri92

19 de jul. de 2011

Employees were great and were very helpful in helping me finance my first vehicle! Salesmen were great and were not pushy which made everything a lot easier

robertmorrison236

17 de jul. de 2011

Tina Stanislawczyk was very friendly and helpful when I chatted with her on line about my interest in a 2006 GTO, she stayed in contact with me, via email, until the time of purchase.Shasa Belous was very friendly and helpful in finding the exact vehicle I was looking for. He found my car, set up the paperwork and I was able to drive it home the same day!

louiethek

12 de jul. de 2011

Original I was in the market for a Honda CRV. My wife did not like the pickup on the CRV so she and our daughter stop by this dealership to check on a certified used RDX.Joe Caccomo was very nice to them and showed them several cars. They found one they liked and began very cordial negotiations. No high pressure, very civilized. My wife want be to see the car. I went back the next day and closed the deal with Chris Chiusolo (Joe was away for few days). Chris got us through the purchase process and we drove off very satisfied. I would work with this dealer and salesmen again.

jfi

11 de jul. de 2011

I just purchased a new TSX from Sasha at Bridgewater Acura and was extremely satisfied with the overall sales process. I am a multi car Acura owner from another dealer in the area and was sold on what the Bridgewater team had to offer; from internet support to sales mangement to finance the process was efficient, informative and friendly. I appreciate how I was treated by all involved and look forward to many more years with Bridgewater Acura. My thanks to you Sasha.

dfaverell

1 de jul. de 2011

We had a first-rate experience at this dealership for the THIRD time! Yes, this is the THIRD car that we've bought from Obie Nwoye because he is knowledegable, straightforward, and 100% responsive to every question, concern and need that we had. Chris Chiusolo assisted with the delivery of my car, and he too was knowledgeable, over-the-top friendly, and provided excellent customer service. Finally, we dealt with Kerry Donohue and Ed Simo who finalized all the financing/paperwork. Both were accommodating and demonstrated tremendous expertise and courtesy. This dealership is WONDERFUL because its customer service is AMAZING.

Laura6405

28 de jun. de 2011

Ryan and Ed were very helpful and friendly when my brother and I first came to Bill Vince's Bridgewater Acura. Ryan was very patient and answered all of our questions. Ed was also helped my family and I make the best decision for our situation. Both men were very personable and overall great salesmen. I highly recommend Bill Vince's Bridgewater Acura. Thanks guys!

pgreeley

28 de jun. de 2011

We began looking for a high value used car 2 months ago.Eddie McGeehan was gave me updates each week of the cars available at his dealership as the first visit we didn't find a car in our price range on the first visit.He followed up until he found the right car for us. He was never pushy but persistent.He found us a great car with a reasonable price and the overall experience was very good although it took all afternoon.We would recommend this dealer out of the 10 or 12 we visited in the past couple of months.Peter

rentalworld

27 de jun. de 2011

My husband company had recently purchased a new MDX from Bridgewater Acura. I was also was looking for a small car to replace my old one. Since my husband had already established a relationship with Jewell Anderson the E-Commerce Rep for Bridgewater Acura I called him directly. I told him who I was, what I was looking for and what my budget was. He even took the time to look at the dealerships inventory and told me exactely what colors and options he had in stock. When I got there he introduced me to both Sam Guidi, and Kerry Donohue. I was treated like royalty by Sam who spent over an hour with me explaining me the different options on the TSX. The first time that I drove it I was in love. The car handled like a dream and it was so me. Kerry Donohue came back out to see me after I had talked to Sam where we ironed out all of the pricing. Bryan Hansen was the Finance Manager who also spent well over an hour explaining to me what options my husband's vehicle had and what he recommended for me. He told that he could sell me all of the same things that my husband had purchased but because I was driving less miles and not as far he recommended much less. All of them were very professional. This is pur second time working with Jewell Anderson and the team at Bridgewater but overall I was very impressed. Jewell sat with me at his desk and even showed me a new program that the dealership was using to schedule appiontments while we were waiting for my new TSX to finish getting cleaned. I would and will recomemend Bridgewater Acura especially Jewell and Bryan. Tammy

caldevelopment2

27 de jun. de 2011

My company recently purchased a vehicle from the Internet Team at Bridgewater Acura. The experience was the best that I have had since I started buying cars over 20 years ago. I put in my request for information on new vehicles on their website and within 20 minutes Jewell Anderson the person in charge of E-Commerce for Bridgewater Acura called me. He was very open and informed me that he was in charge of E-Commerce and IT for the dealership and that he was just working in Internet that day to help a co-worker that had the day off. He was very upfront answered all of my questions and for the one's that he couldn't answer he actually took the time to go and find out the answer and called me right back. So I agreed that I would take the time to come into the dealership. When I got there I noticied that even though the building was under construction they still had the customer's in mind. I was shocked when the General Sales Manager Jeff Casole took the time to sit with me right away instead of making me wait for hours. Once we agreed on a price our next place was the Finance Office where Ed Simo sat with me for almost an 2 hours explaining to me all of the different options, warranty's, and payments. Then before I left Jewell came back with Jeff and helped me get my new car, set up the bluetooth, made sure I knew the basics on my MDX, and even helped me move some of stuff. I loved the experience so much that my wife just went and purchased a TSX from them last week as well. Thank You Jewell, Jeff, and Ed for making it easy for me to get a new MDX. Jason Adams

Tak1982

20 de jun. de 2011

Me and my wife decided to buy a certified used vehicle, which the dealership had one of. I called ahead to see if the vehicle was still available. When I called, I was redirected to Ryan who seemed very nice and told me it was available. I had asked about financing offers and he said unfortunately he does not deal with that and he did not know. I figured I would find out more when I went in. A few days later the Manger, who I do not remember the name of called to make sure I was still interested. I was and I was also, so far. pleased with my interactions with the dealership. A co-worker also purchased multiple vehicles from them so I was looking forward to going in.We live very far away but I work in Bridgewater. My wife drove all the way over after work so we can see the vehicle. We went inside and was greeted by the front desk. We told her we where there to see Ryan. She paged him and we waited. Five minutes later as we where looking around, another salesman asked if we where being helped. We said we where waiting for Ryan. The front desk paged him again. Another 5 minutes later I went by the front desk and she said she will page him for the third time. About 2 minutes after that, Ryan finally shows up and begins to help. I ask him about the car that was being advertised and if we can see it. The first thing he says is that, he thinks it has been sold but he will look into it. He walks away and steps outside. We can see him the whole time through the window and he begins to talk to some other buyers. At this point I am ok with all this. I thought maybe he was finishing something up. For 5 to 7 minutes, he continues to laugh and joke around with his other customers. We where very tired and hungry and just wanted to see the car. 10 minutes after we had asked about the car he comes back and says its here. We go outside, he points to the car and we go look at it. We Walk back in and talk about price. I asked him again about any finance offers that may be available. He looks at the Acura site and says there are none. I point out that on his ad it says 1.9% and he tells me it is a typo or mistake or for the past holiday. All around the dealership there are signs about asking the dealer about special APR on certified vehicles. Anyway, he then tells me that he does not deal with that stuff and he only takes care of the deal and price. Never does he offer to find out from someone who does deal with it! We get up and walk away. At this point I am soured by the whole experience and rude behavior. He did not show us any courtesy. (I contacted another dealership the next day and they told be that there is a finance offer from Acura on certified vehicles for 1.9% APR.) All he had to do was ask someone and he would have had a sell that day. Since the writing of this review, they contacted me and I will update once everything is resolved.

Chris598

13 de jun. de 2011

Internet department was VERY helpful and catered to my questions and concerns in a quick, timely manner. The associates at Bridgewater were nice and I'd definitely make the drive (I'm from Baltimore, MD) again to purchase a vehicle or refer them to friends or family to buy a vehicle.

faticost

13 de jun. de 2011

I originally went to Springfield Acura looking for a Certified Pre Owned TSX. Was not satisfied and actually became frustrated. Received help from Tina, Edward, Ryan and Mr. Matos. Overall, my experience was great. Everyone was super attentive and very helpful. Throughout the whole application process and information gathering, I told Ryan and Edward what I wanted and what my goal was, and they did their best to get me to that point. The whole staff did their part making sure my needs were met. I would definitely refer anyone to this dealership and I plan on maintaining my services with them as well. An overall frustrating experience became an enjoyable one once at this dealership and all thanks to the staff who not only cares about selling a car, but making the customer happy.

Sree

12 de jun. de 2011

From the time Tina from Internet Department introduced me to Sasha till I made my decision to buy the Acura MDX 2011 my experience was great. Sasha provided the complete features of the MDX and took me on a long test drive which convinced me to make my buying decision.I will highly recommend Bill Vince's Bridgewater Acura and Sasha from Sales to others.

cderisi

6 de jun. de 2011

Everyone in the dealership was very nice and helpful with my car purchase. I would recomment Bill Vince's Bridgewater Acura dealership. I hope to use this dealership in future transactions.

nagrup

1 de jun. de 2011

I went into the dealership and was treated like an actual customer. They did all the work for me. I started in the Internet Department where Jewell took the time to explain to me the difference between all of the vehicle packages, what colors were in stock, when I could take a test drive, and how to apply for financing. When I came into the dealership I was then introduced to Eddie who sat down with me and went into even further detail about the vehicle put me into a test drive, they did this knowing that I was not going to make a purchase the same day. A couple of days later when I did make a final decision to purchase a 2012 Acura TL they worked out a price that I could not refuse. They then set up a time for me to come in and go directely into the finance department where I met with Bryan Hansen. Bryan had all of my paperwork ready for me before I even walked into the building so that once I was there all I had to do was sign the paperwork and get ready to leave. Once I signed all of the paperwork and was ready to leave all three of them then walked me out to my vehicle helped me move over all of my belongings, showed more of the features, set up my bluetooth phone and made the entire experience very enjoyable. I have bought many cars and never liked the experiences that I have had. The sales team at Bridgewater Acura made me feel like I was a famil member not a stranger.Even the General Manager Mike Galietta came out and asked was I being treated well and was there anyhting that he could do to help. The Sales Managers Mike Lasko and Jeff Casole made sure to come out and at least say hello. I was treated like I was an owner. I will only be buying my vehicles in the future from the team at Bridgeeater Acura. I would especially recommend Jewell, Eddie, and Bryan who worked great together and made my experience the best I ever had. Thank you to the entire staff at Bridgewater Acura and I look forward to seeing you very soon. Nagrup Thandi

Mr SRT8

26 de may. de 2011

Everyone was great from the time my wife & I walked in until the time we left. He worked vary hard to get the deal done. He even came in on his day off to work with me. He (Ryan) even called to check up on how I like the car a day later. Between my wife & my self this is our 3rd car from Bridgewater Acura & we will come back.

AEMJJS

23 de may. de 2011

I purchased my MDX new in 2007. It was an excellent purchasing experience. I been bringing my MDX to them for service on a regular basis since the purchase. There is never any wait time when I drop the vehicle off for service. They are always pleasant and perform the the work in a timely manor. I highly recommend this dealer for sales and service.

yrless

18 de may. de 2011

Great buying experience at this dealer. Sasha treated me as an intelligent person.Everything's up-front, no games, no hassles. If you show up ready to do business you'll get what you need. Sasha took care of all DMV paperwork which is a huge time-saver. I'll be back for my next Acura. Hats off to Sasha and the B-V Acura crew!

asc263

18 de may. de 2011

The sales rep and the financial rep were amazing...very helpful and easy to work with. The General Manager Mike Gallieta was rude and yelled at us for a conflict we had about a pricing issue at the end, so that soured us on the whole experience. Overall the price was very satisfactory and the staff was very friendly, but the management needs to behave better with their customers.

cobra0854

18 de may. de 2011

My name is Charlie Ryan and i could not be more satisfied with my buying experience.From the start Mrs.Tina Stanislawczk called me back after a brief Email and was verry knowledgeable and personable to me which motivated me to take the trip to N.J.Then i met Sasha who was a gentleman from the start to the finish no gimmicks or games.We worked out a great price for my trade in Vehicle and on the 2006 JEEP SRT8 thst i was interested in. I was then introduced to Mr.Michael Lasko the sales manager who made me feel verry comfortable with the purchase and spent time with me even though the dealership was bustling with other customers i felt like i was the only one. Then my last step was with Mr.Edward A.Simo who is the business manager. He made me relax and feel good about my purchace,their were no hidden fees and he didnt pressure me into buying alot of extras that i did not need.The above employees went above and beyond and i highly recomend the team at Bridgewater Acura

coolruke

4 de may. de 2011

Tony has shown a great professionalism and friendliness from the time he got introduced to us by internet sales department. His approach and consistent follow-up to find how could he help me to make a decision in buying the new car enabled us to come to Bridgewater Acura.

knaumovich

2 de may. de 2011

Rick displayed the perfect blend of professionalism and friendliness. He did not make us wait too long between conversations with his manager. Rick listened to our needs and worked with us. When the manager wanted us to take the car that day, Rick did not push too hard. We did purchase the car and we did take it home that day,on Friday. All other employees seemed to be fine, however, we did not deal with anyone else too much. The clean up of the car was fine as well. I would definitely recommend them.

nickk16

23 de abr. de 2011

I went to Bridgewater Acura due to their sizable inventory of used sports cars. I was able to look at and test drive a number of cars, which enable me to have a good time and take my time and think about what was best for me. Everybody, from sales to the financing department, treated me extremely courteously and was professionally. I was very impressed with the experience and I would certainly recommend the dealership to others. I was helped mainly by Chris Chiusolo and later with Rick Verso who were friendly and great to deal with. Chris is enthusiastic and knows more about cars than most anybody I have ever met.

rbixon

21 de abr. de 2011

Sasha was very accommodating professional and helpful. A perfect gentleman and knowledgable salesperson. A credit to the profession. He spent about two hours going over the equipment inside the car prior to leaving the dealership. He gave us a great deal on the car also.

rsweeney83

15 de abr. de 2011

I leased a 2011 TSX from this dealership and was very happy with my overall experience especially with my sales person Sasha. Everyone there was very friendly, and most important to me the price was the best around. I drove to three separate dealerships, and the straight-up honest quotes I was given from Sasha ended up being the best around for my particular vehicle. Do the legwork yourself if you wish, these guys cant be beat from my experience.

pwidman

8 de abr. de 2011

Process was professional and low key. Ryan was knowledgeable and straight forward. I felt comfortable working with him and felt we ended with a fair price and reasonable trade-in value. I would not hesitate to recommend Ryan to my friends and colleagues.

Scoozie

8 de abr. de 2011

Everyone I dealt with was professional and courteous. Two days after purchasing my used vehicle, they allowed me to exchange it for a different color, with no problems.The dealership had an extensive inventory of cars to choose from, and the pricing was fair. My wife and I felt comfortable from the moment we arrived until we drove away with our new (used) car.

formitchell

6 de abr. de 2011

They did everything I asked over the phone.Went down signed the papers and on the road in an hour.No other dealer would give me what I wanted and some would only talk if I came in.Both Ryan ans Sasha were great!!!!!!!!!!!Would recommend them to anyone I know.

Tom Pervan

2 de abr. de 2011

We went into bridgewater acura looking to lease a new mdx. we met our salesmen sasha who was very friendly and knowledgeable. we would recommend him to anybody looking for new or used vechiles. We had a great experience, and love our car. We would strongly recommend Bill Vince Acura to all. Thank you sincerly Tom Pervan

jayi1983

29 de mar. de 2011

The Salesman was diligent and efficient in letting me know when the car I was looking at arrived. When in the dealership, I never felt pressure to buy the car and I was given ample time to look the car over and make my decision. Once I decided to buy the car everything was precise and on point as far as service.

anujbaveja

29 de mar. de 2011

Just got my third car from this dealer (and the same salesperson) in the last six years. The buying experience has gotten better - not that it was even close to unpleasant before - with each purchase. This is a helpful, courteous, true-to-their word, no-BS dealership. They listen to you and make suggestions that meet your needs, and offer pretty good prices as well. Paul is a great sales guy - responsive, respectful and honest.Also want to share my experience with Ed in F&I - who said they would send me a check within two weeks for the last payment on a lease they helped me get out of. I had pretty strong preconceived notions about how guys in the finance department at dealerships operate, and was expecting to see the check in 3-4 weeks. Boy, was I wrong. The check arrived in the mail in three days! That's right - three days instead of 14. Who'd-a-thunk-it?I commend the ownership and staff of this dealership for their high levels of service and professionalism, and will surely be recommending them to friends. I just hope that by the time I go there next, they have replaced their coffee machine...because the beverage it currently vends cannot be called coffee by any stretch of the imagination :-)

alf007

27 de mar. de 2011

This is my second vehicle purchased at Bridgewater Acura and both experiences were pleasant. We returned to the same Acura dealer as we were satisfied with our Acura and the service we had received. Ryan helped us with this present vehicle purchase and we thought he was very knowledgeable and extremely courteous. We highly recommend the Acura brand and this dealer to all our friends.

heavysnow

26 de mar. de 2011

My wife and I were greeted by Tina from the the internet department. She was so nice and really made us feel like part of the dealership family. She introduced Sasha and we started to work on the deal directly. Sasha was very honest and detailed in talking about the vehicle and best price we can get. He really showed the interest of doing business with us and didnt want to lose us as first time customer. We, indeed were very satisfied working with Sasha. He made the purchase easy and fun. We sure would recommand our friends to visit the Bridgewater dealership. I'd buy another vehicle from Sasha.

tvillagomez

22 de mar. de 2011

So this is my second car that I purchased from Bridgewater and from Sasha. I have also recommended two friends who have also purchased vehicles from Sasha. I don't think much more needs to be said.Great dealership, great choice of cars, great sales approach. Sasha will work with you and your budget and try to get you the best deal. Couldn't think of any other dealership to go to.

acuraimd

20 de mar. de 2011

I was greated in a friendly manner and I didn't feel the pressure of a saleman who was too pushy! After a breif discussion that helped us zone in on what I was interested in they were able to show me multiple options. They took their time and helped me make a decision that I felt really good about. Even though this was a used car sale I was not made to feel that my business was any less important thas someone making a much larger purchase. The salespeople and the finance person were all top notch and had great personalities. The entire experience was pleasant and I will recommend them to anyone I know that may be in the market for a new or used car.

jerseyott

18 de mar. de 2011

A really great experience from my test drive to the closing. My sales person Tony was very accomodating, never pushy and the Finance guys worked with me and also took care of some of the cars needs after purchase out of good faith. Would highly recommend

dpurviance

16 de mar. de 2011

My experience with Bill Vince's Bridgewater Acura has been great! I worked with sales consultant Sasha. He was very professional and direct. Everything that he promised he delivered. His no-nonsense approach was refreshing and very helpful in my decision making. I feel like my business is appreciated here. In addition to Sasha, Tina from the internet department welcomed me back and made me feel like I was part of the Bridgewater Acura family. Also the general manager came over to greet me and thanked me for my business. Brian in the finance department took good care of me. Sasha is a very good consultant and is a good addition to their company. I highly recommend this dealership.

jtortola

13 de mar. de 2011

I purchased a new 2011 Acura MDX and Rick made it very painless. They treated me with kindness and respect. I went in prepared with my price quotes from other dealers and they came in a little under. They also did not try to sell me useless accessories. I would highly recommend them.

TripAcez

10 de mar. de 2011

I've been shopping for an Acura TL for a while now, i just never found a good deal, I decided to wait a while and find the perfect "candidate", and the wait was completely worth it, I had emailed Tina before telling her what i was interested in, she emailed me back very quickly showing me what they have, within the price range i had set(then) and the year, down to even the colors i asked for. Nothing came out of it at first, except for the fact that even through email's i could tell the customer service was going to be fantastic. Months later, i was back in the hunt, this time more specific for Tina, i let her know i was looking for a 2008 Acura TL Type S, low mileage, what color(s) and gave her the price range. Sure enough luck would have it they had one in stock, she set up an appointment for me to come in and take a look. When i came in several sales people had politely greeted me, i told them who i was there to see and what i was looking for, they redirected me to Tony D. Right off the bat Tony's upbeat attitude and enthusiasm made me feel at ease. I got to meet Tina as i sat down with Tony, she came out to greet me(mind you she didn't have to, she runs the Internet Sales Department, I was there in person, but the fact that she went out of her way to say hi to me and greet herself was a HUGE plus as far as commitment to customer service goes). Tony didnt try to uptalk to car immediately, he didn't push me for a sale, and that was GREAT. What he did was LISTEN to me, listen to what i wanted, how long I've been searching, what my price range was, etc. When i was done, we got down to business, he knew what needed to be done for it to be affordable for me. He worked with me immensely, he didn't do what other sales people are accustomed to doing, he didn't show me a cheaper car that i didn't want "that would be well within my price range". He pushed aggresively to make sure i got the car i wanted under the terms that i had specified. Tony and Tina are HUGE assets to Bridgwater Acura, and show the real deal as far as customer satisfaction goes. Bryan was the final puzzle piece to the sale. He went over all the numbers that had been crunched to accomodate my affordability, I had gotten a GREAT price on the car, it had exceptionally low mileage. Bryan didn't try to sell me anything extra i didn't want, he simply showed me the options i had for warranties and insurance, made sure i understood them and their importance, he also knew the importance of me not passing my range for monthly payments.All in all Bridgewater Acura comes HIGHLY RECOMMENDED, i went to them FIRST by word of mouth, i've heard how professional these guys are. They are a class act and are willing to work with you, and i'm glad i chose them to do business with

rcarella

9 de mar. de 2011

Ryan VanHara is by far the best car sales and leasing consultant that I have worked with. He is reliant, efficient and best of all down to earth. I would recommend him to any new customer looking to either lease or purchase a vehicle whether it is used or new.

TParco22

7 de mar. de 2011

Ryan was great to deal with. He really made the process of buying a car as easy as possible. I had a set budget in mind, and he worked with me to get me in a great car at the price I wanted. He was very helpful and never pushy. I couldn't be happier with my experience with Ryan and Bill Vince's Acura. Would definitely recommend both to friends and family.

kidd14la

2 de mar. de 2011

I have had two previous leases from Bridgewater Acura and just went back for my third. Everyone who I have dealt with for the past 6 1/2 years have been wonderful. You won't feel pressured or forced into a vehicle. I would recommend them to anyone interested in an Acura!

lwrosenthal

2 de mar. de 2011

The Service department is AMAZING! they always are courteous, explain things, make me feel important. They take good care of my car and me! I trust them. They stand behind their work. That means alot to and my family. I can call anytime and they will work with my schedule.

waveney

2 de mar. de 2011

I Recently Lease a new Acura MDX which i love and i am enjoying Driving. Obie was awonderful person to work with Knowledgeable,straight forward, honest, informative friendly, and very passionate about his work. It was a pleasure working with him,not only because of his good qualities ,but also because he was patience and follow through with promise. I will recommend dealership any time from sales to finance.

KenMoy

27 de feb. de 2011

I was very pleased with my new car lease that was negotiated with Tony D. He had a very pleasant manner and I never felt pressured to make the deal. He helped us get the deal done and delvered with great efficiency. I will be a customer hear for as long as Acura keeps making cars!

dalbala

21 de feb. de 2011

I had visited another Acura dealer close to my home in Princeton NJ and was not treated as a thinking human being. How can a dealership just put a number down on a piece of paper and think someone would actually just say yes? I was not happy not to mention how my time was wasted with BS talk about what they were doing for me...HA...I then called Bill Vinces acura and explained my disappointment. I spoke with AJ and was given time, patience and courtesy not to mention complete honesty. I realize any deal made at any car dealership is about the deal you perceive to be good...but i do feel that all was disclosed to me and I felt like i mattered as a person looking to lease a vehicle. This is my third Acura TL. If the princeton people were smart they should look into the "sales pitch" and put in the "Human pitch/touch" instead. I was a drop sale! I went in looking to lease. I am so very pleased with Bill Vinces Acura. I also had the please of meeting the general manager as well as the sales manager. I introduced myself to them and they too were very accommodating. I will recommend this dealership and i look forward to a good relationship in the future. Thank you AJ. You were a pleasure!

Dunham_J

12 de feb. de 2011

Tony D and the finance department worked very well with me. We were able to negotiate a fair price for all parties involved. Tony followed up at scheduled times every time. The vehicle was prepped and ready for me at the scheduled pick up time. I would recommend this dealer to any friends and family.

justinbenford

4 de feb. de 2011

Our salesperson, Sasha, was amazing throughout the entire process!!! He was incredibly knowledgeable, professional, honest and, more importantly, very in tune with our needs. It was clear from the very beginning that Sasha was going to do everything in his power to ensure that we were 100% satisfied (and excited) about our purchase. And he didn't disappoint--not one bit. In our experience, receiving such individualized attention from a salesperson is quite uncommon: Sasha and Bridgewater Acura, in our humble opinion, stand in a league of their own. Also, given the level of honesty and integrity at Bridgewater Acura, the paperwork and finance process was as painless as we could have hoped for. The level of professionalism at this establishment is top notch. And yet, at the same time, everyone with whom we met was so down to earth and "human", which led to high level of trust on our part and a thoroughly satisfying signing process. A+ across the board for Bridgewater Acura!!! We couldn't be any happier with our experience at Bridgewater Acura (and our amazing new Acura TSX)! We look forward to continuing our relationship with Sasha and Bridgewater Acura for years to come!!!!!!

ctomassetti

31 de ene. de 2011

I test drove a TL w/Dave English in November; he was knowledgeable and friendly. Last week, I returned to the dealership to test drive a TSX, which I eventually bought. Dave was busy with 2 other customers, and referred me to Rick Verso. Rick was wonderful to work with, patient, friendly, knowledgeable and helpful. I'd highly recommend Rick or Dave to work with other customers because of my pleasant experience. Please contact me with any questions re either Rick or Dave, Sincerely,Cathy Tomassetti

Gregtalluto

30 de ene. de 2011

I recently purchased a certified pre-owned 2008 Acura TL from this dealership. My sales person was Sasha and he was excellent! Sasha got me a great deal on my my 2003 MDX and it was a pleasure dealing with him. The dealership as a whole was also great to deal with. A+++ on service and ease of purchase. I highly reccommend Bridgewater Acura.

carny

25 de ene. de 2011

Obie was straight forward, honest, informative and friendly. He worked hard to get our business. Very professional dealership from sales to finance to parts. Top shelf.We traveled from New York to deal with this dealership. I would highly recommend this "store" (and Obie) for your Acura needs!

teriannd

24 de ene. de 2011

Entering a car dealership has always been a stressful experience for me and my #1 dislike of things to do, because of the games and tricks often played.Sasha was a refreshing and surprising change in my experience car shopping. He was friendly, polite, straight- forward, sincere and treated us with respect. I trusted him because he did not play a game and that was the most important part to me. Therefore,I trusted his advice and his deal and is what made us come back to the dealership. He was mindful of our financial means and worked hard to make the deal work for us and to be satisfied with the price so we could purchase it. We love the quality of the Acura and we are very pleased with our purchase. Thank you Sasha for making our experience buying a car so different than all our other times. You have changed our opinion. There are some sincere, trustworthy car salesmen.Dealing with Sasha speaks volumes about the dealership. I will certainly tell others about my experience and recommend Sasha and Bill Vince's Bridgewater Acura.Teresa Ann Doherty

misee76

23 de ene. de 2011

I have been looking for a great used Accua TSX or TL and I found one on there website. I called and spoke with a guy named Jeff. I let him know that I was from Rhode Island and that I was very interested in one of his cars. He gave me such a good deal that I traveled from RI to NJ to make the deal. The guy that I went to for the financing was also great. All the staff that I had to deal with were all fantastic. I will go definitely go back when I'm ready to trade it in for a new one!! Why cant they open one up in RI?!?!?!

smek007

22 de ene. de 2011

My last Acura was a 2006 RSX Type S that was purchased from Ocean Acura. Since I was a previous customer I was expecting better service and even better pricing. To my dismay I was offered the same typical sales pitch, but even worse than usual. After test driving their TL Type S's I found them in horrible shape and promptly left.So that was the worst experience trying to buy a pre-owned car. Now I want to tell you about the best thus far. Although i found some bad reviews about Bridgewater Acura in regards to their customer service, I decided to give them a shot since they had a few vehicles I was interested in. Upon arrival, and after a brief self walk through, I was greeted by a professionally dressed salesman by the name of "Sasha". I told him that I was well educated on the vehicles themselves and only wished to test drive and would talk further only if the car met my standards. Unlike other sales people, he did not pressure me. In fact since he had an appointment walk in, he referred me to Ryan VanHara. Ryan also had the no pressure approach and let me test drive as many vehicles as I wanted without any sales pitches.After a short time I found the perfect 07' TL Type S in excellent condition.We negotiated a fair price and also received a high value for my trade-in so I signed the deal and drove away the same night.I did happen to find a few minor issues with the car but they were promptly fixed by the service department. I was also given a new TL loaner which was a pleasure to drive.In summary, Sasha and Ryan deserve recognition for delivering excellent customer service without being overbearing. They understand that while some potential buyers need a little "sales push", some people like me already know what they want and they treated me well.I will be recommending Bridgewater Acura to anyone that is looking for a new or preowned Acura in the future!

JosePan

21 de ene. de 2011

Salesman was very helpful and friendly. Felt like he had my best interest at heart. Would highly recommend this dealership and especially the salesman to anyone looking to purchase and Acura. I liked the fact he gave me some 'inside information' on what the best deal was on certain cars and did not feel pressured at all in any way shape and form to buy one car over another. Heck he even in a way dissuaded me from purchasing the most expensive model I was looking at, something that took me aback seeing they make their money on commission, thus the more expensive the sale, the more they make. Honest.

staceyberisha

17 de ene. de 2011

I was recommended to Bill Vince's Acura dealership in Bridgewater. I had had my previous car(Toyota Sequoia)for 8 years and was nervous to purchase another car. I asked around and many people told me they loved their Acura MDX. At first I was between a few cars but I know that Acura makes an excellent product so we went in this direction. It seems everyone I asked had purchased their cars from this dealership. My husband is a tough nut to crack...BUT he enjoyed working with everyone at this dealership. We got a very good price for a 2008 pearl white MDX. Rick was very helpful. We even met the "Mr. Vince" and he was charming and we felt comfortable. We couldn't be more pleased with our entire experience. ........TRust me when I say I would HIGHLY recommend this dealership to anyone!!!!!by the way I love my car and so do my children:) ~ stacey

elaine p

12 de ene. de 2011

I have owned this certified pre-owned Acura for about three and a half years. I always leave Bill Vince's feeling like a special customer. All staff is always courteous and helpful! I have recommended this dealer to friends who have also purchased a car. They also love this dealer!My car recently had the transmission fail at 59,000 miles and Bill Vince Acura went to bat for me with the company. They were able to get help with cost of repair. It is nice to know that the dealer and manufacturer were willing to back their product!

davidworonowicz

11 de ene. de 2011

I went to this dealership to buy a used car and expected the typical runaround with pricing and dodging questions just to make a sale, but was extremely excited when i met a very honest and welcoming salesman named ryan. we talked and after reviewing several options i made my descision on which car i wanted and from then on it was nothing but smooth sailing. i would recommend everyone to go here if they are just looking or with the intent to buy they will treat you fair and the level of customer service is bar none.

meggerd

9 de ene. de 2011

This is my fourth Acura and the 2nd one I purchased from Gene. My sister has also purchased two vehicles from Gene. We find him to be professional, honest, and friendly. I wouldnt hesitate to recommend Gene to my friends and family. He is an asset to the Acura company.Sincerely, Meghan Dunham

AGS

9 de ene. de 2011

Sasha was terrific to work with. He priced out a great deal for us on a new 2011 MDX, as well as a fair trade-in value for our 2008 MDX. He managed the whole process so that everything went very smoothly. Overall a very positive experience. I would highly recommend this dealership and salesperson.

jbeatontown

8 de ene. de 2011

If you get Rick Verso as a sales consultant you are truly in luck. He worked with my budget and I walked away feeling great about purchasing the vehicle. Rick was honest and kept me laughing the entire time while remaining serious about the purchase. The sale went smoothly and all my questions were answered. I highly recommend this dealership, and having Rick as your salesperson would simply be a bonus

Gregt915

7 de ene. de 2011

I just wanted to take a few minutes to commend Bridgewater Acura and the recent experience I had there. It is very hard to find professionalism, honesty, and accountability at an auto dealership or any business for that matter. All of those attributes can be found by dealing with Obi Nwoye and Mike Lasko at Bridgewater Acura. I had a complicated deal that involved trading in two vehicles and Obi and Mike joined forces to get the deal done at the price that I wanted. The negotiation process with Obi was extremely pleasant and not typical of what you get at most auto dealerships. The level of service and effort to create a personal relationship after the sale is also something that I value being in the sale industry myself. Obi has even went as far as sending a Christmas card and personally calling me to wish my family well. I take any opportunity that I can to refer friends, relatives, and colleagues to Bridgewater Acura because I know that they can be trusted from the minute you walk in the dealership to the time that you have to come in to get your first oil change.I hope that this goes noticed and falls upon the right desk because service and an experience like this is almost non-existent. Thank you

amacneil

6 de ene. de 2011

Everyone I have dealt with at this dealership always provides quality, friendly service. This was our third purchase from the dealership within ten years (purchased my leased TSX).Service department always provides us very prompt, courteous service either flat-rate or warranty issues.I would not hesitate to recommend this dealership.

mmanickram

6 de ene. de 2011

I was quite pleased with the service I received at Bridgewater Acura, I was assisted right away and given the circumstances everything was accomplished with in a very timely process. My sales agent, Ryan VanHara was very friendly and helpful with the entire process. I would recommend anyone going to this dealer to request Ryan.

dvirdee

5 de ene. de 2011

The entire staff was amazing. I've purchased many vehicles in the past year, and this, by far, was the best experience of them all. Highly recommended! Transaction was smooth, and all items were as promised. Sales transaction was completed in far less time than we expected. All employees that we came in contact with were well informed and courteous, especially Jacob and Michael.

just1kai

4 de ene. de 2011

On 12/11/10, I leased a 2011 MDX. This is my 3rd Acura. I was in a 2010 TL (and loved it) but because I am expecting twins I needed a larger vehicle. I had worked with Ryan at a different Acura dealership when I leased the 2010 TL and he was wonderful, so I was happy to see him at Bridgewater Acura when I walked in. He went over my options, and offered me several suggestions based on my growing family without applying any pressure. Even when I was hesitating toward trading my TL, he didn't lose patience with me at all. The finance manager was very patient with me as well even throughout all of my indecisiveness. I had a very good experience with the Ryan and the finance manager with whom I dealt. The only negative thing I could possibly say about Bill Vince's is the fact that other staff members weren't that friendly but maybe that was just their game faces and it didn't directly affect me. I'm pleased with my experience and intend to return to the dealership when my lease is over in 3 years.

kimberlyrwinters

3 de ene. de 2011

We went to Acura to test drive a 2011 TL and ended up driving home in one. Everyone was wonderful, professional and didn't make us feel like we were being "sold" a car. Sasha was funny and entertaining and did a great job at answering our questions and comparing the TSX and TL for us without us feeling pressured to purchase the higher priced car.

Katerina104

1 de ene. de 2011

We used this dealership to prurchase a CPO TL. Unfortunately, when we went to pick up vehicle, the manager Mike Lasko, said, there was a small scratch on the bumper that they would fix. When my husband went to inspect it, it was obvious that there had been a rear impact of some sort. Lasko insisted that it was no big deal, just a scratch , and they would Heat it uup to iron out the bumps. (Now let me tell you that this was obviously caused by some type of impact) not just a scratch, and most insurances require bumbers to be replaced with any impact that causes such damage)The problem was two fold, not only was is incomprehensible how this would have been overlooked by their service technicians and sold as CPO. But more importantly, how we were treated as customers. Although Mike Lasko had no problem with cancelling the sale, he in my opinion acted unprofessionally by not appologizing for the inconvienence and insulting our intelligence by saying it was only a scratch. He also left us waiting for 15 minutes to get our deposit back and had stated "I'm not begging for their sale" to one of his coworkers, loud enough for us to hear. Then, my husband said "you do not need to be rude about it". He handed our check back without a word. I would like to add that the other people we had contact with at this dealership were courteous, prompt and pleasant to work with. In my opinion, shady unprofessional conduct by the manager of a department, is enough reason to avoid the dealership.

brandi1369

30 de dic. de 2010

Really great dealership!!! Bridgewater Acura is a pleasure to work with and their sales team is awesome! The prices are very reasonable, especially for the rare 2007 Volkswagen GLI Farenheit that we purchased. They have a wide selection of cars to pick from and all are in great condition, both new and used vehicles. I would recommend them to anyone! This is the second vehicle we have purchased from Bridgewater Acura and I will definitely be back to buy another! Thanks Bridgewater Acura!Brian, Brandi, & Dustin

Maurice84

28 de dic. de 2010

The dealership was OK but the salesperson was great and most important PATIENT WITH ME. I think if it was any other salesperson I would have went somewhere else just because we communicated so great with each other. He made it work for the both of us, wasn't to high for me and wasn't to low for him(price wise).Overall my experience was great and I love my car. Not good in snow but that was my choice.

sandio

20 de dic. de 2010

I had visited this dealer multiple times before making my purchase decision. I'll say I'm not the easiest person to deal with, but my salesman Rick handled me with kid gloves. He was patient and not pushy. I even stopped in and Rick was off and everyone there jumped in to help me. In my past experiences with car buying I had never seen this type of behavior. I even had a chance to meet with the managers and I can tell that this customer sevice mentality comes from the top! Hats off to the whole team at Bridgewater Acura. I will definately buy a car there again and Irecommend this dealer highly.

jclolly

20 de dic. de 2010

I recently purchased my 2011 MDX from Bridgewater Acura. It was such a nice experience! I've purchased many cars in my life and this by far was the easiest and smoothest transaction to date! Everyone from the salesman Paul and Jeff Casole the manager really listened to my needs and fulfilled them. I recommend them highly to anyone that is in the market for a car!

rmjensenjr

12 de dic. de 2010

I haven't purchased a used car from a dealership in over 30 years, and I was dreading the experience, but at the end of the day, I received a good deal on a good car, and was treated with courtesy and repect through the negotiating process. Overall, a pleasant experience.

RobScarlett

10 de dic. de 2010

Purchased a new MDX from Bill Vince's. It's our fifth Acura and our first experience with this dealership. I had read questionable reviews, but also had a personal relationship with the GM, who I had worked with at another dealership in the past. The negotiations went ok, but make sure you do your homework on trade in values. The car was not programmed correctly or at all, by our sales guy. He told us the car would be too complicated if we added more than one phone for bluetooth. Later we found this to be false. The latch on the back of a rear seat was broken and missed. Our GPS didn't work and our internal lights worked intermittently. We took it back to Bill Vince's and they fixed the latch, but gave it back to us with the same problems with the GPS. The driver side door was out of alignement and they fixed that as well. We had asked them to program the car to what we wanted, but they didn't tell us they needed our separate pair of keys to properly program. Thus, we needed another call with one of their service folks to program it correctly. We live about two hours from the dealership, which precludes easy service access. Every call we had with them, it was sales blaming service and service blaming sales. I really didn't care who's challenge it was, I just wanted the car fixed. We ended up bringing in the car a second time. To John's credit, he was willing to drive to the Freehold mall to meet us in the middle. He lives in the area, so it wasn't too much of an inconvenience. This time they replaced the GPS as they found it to be faulty and they replaced the lights as they found them to be faulty as well. My question is, why wasn't this found the first time? Now it's the plates. Instead of giving us a new registration on the car, they transferred the old registration. I can only guess this was to try and fool us on the price out the door, as it saves a few hundred dollars. They told us they were sending us the plates. We waited and when it arrived, the envelope only had a red registration card. No plates. So we called DMV and asked the question. They said it could take a coule of months for new plates. So we waited some more. When they didn't arrive, we called DMV again. They looked into it and found that it was a transfer instead of a new registration. We called the dealership, and they said to look in the rear compartment. We did that, but no plates. They said, well our sales guy said that's where he put them. Yah, same sales guy who on our test drive told us how great Infinti was and how he wasn't crazy about Acura. Terrific credibility. My last email has gone unresponded to, b/c frankly, I think they know they have no good excuse for the myriad of problems. My Wife and I are now on our way to DMV to pay for lost plates. It's only 6 bucks, but the hassle of going to DMV, the wasted time....it could have all been avoided. I love Acura and the cars they build are phenomenal. However, Bill Vince's Acura is the worst dealership I've ever worked with, regardless of make. I've worked with Ocean, Princeton and Turnersville in NJ and all of them were night and day better than BV's. Please, do yourself a favor and read thru the other reviews. I did and really questioned doing business with BV, but since I had the relationship with the GM, still decided to go there. What a mistake. 12/15-Just an update. Once the GM for this dealership read my review, he decided to call my Wife and I. He screamed, yelled, mocked, threatened etc. Far and away the most unprofessional communication from a dealer ever. I tried going thru the Client Services dept, but couldn't get far, so now I'm working with the Presidential office in Torrance. It seems that when a dealership decides to abuse their customers, there's really not much Acura/Honda can do about it. The contract is between you and the dealer. Be warned, do business with reputable dealers...there's plenty of Acura dealers in NJ have treated us much better.

CHEGUIBATISTA

29 de nov. de 2010

In my lifetime I have purchased countless vehicles in countless dealerships until I found ACURA of BRIDGEWATER about 6 years ago,they are the absolute BEST! I have personally purchased 3 vehicles from them and my brother purchased a used vehicle as well and I will not go anywhere else-The service department is FANTASTIC the entire staff is courteous,professional and friendly,they always treat you with respect and courtesy-I have sent them many customers and will continue to do so-To me they rank #1 because they TREAT YOU RIGHT!-You will not regret going to this dealership! They will make you feel right at home here...NO PRESSURE,NO GAMES,NO GIMMICKS!!!! THANKYOU BRIDGEWATER ACURA!