Billy Rauers

6 de sep. de 2021

Many thanks to the service department at Billy Cain Ford. Pulled in Friday before Labor Day with serious brake issues. They went above normal service to get me and family back on the road. Very helpful service manager and staff. Billy Rauers - Savannah

Michael Fonseca

22 de jul. de 2021

Have taken my truck there twice for repairs and i must say the service center team is the best. Excellent customer service. Everyone working in the service department deserves a raise. Definitely recommend. Glad to see some places believe in good customer service still.

Kevin Flanagan

26 de mar. de 2021

I was on my way to visit my dying mother when I hit a deer at 60 mph. Unbelievably, I could still drive the car, but decided I'd better get it checked out before continuing my trip. I pulled into Billy Cane Ford and asked for help, but was told they were booked up (and they were). Just then a man (Sean Smith, Service Manager) walked by my car and did a double-take, and said, "Man, what did you hit?" I told him a deer, and he immediately started pulling out cracked pieces, then called over other techs to check it out. They said I should not drive the car, and they could tell I was flustered, so they called a car rental agency to reserve a car for me. I was stunned by this level of service. I asked to see the manager (Cody Cain) so I could tell him about my experience and why I was anxious to get on the road, and he said "shoot, we'll just give you a car off the lot to drive, because you need to get going." Again, stunned. Mind you, I had never been to this dealer as it is about 50 miles from my home, and yet they offered me anything I could have asked for. The wrecker came, Enterprise picked me up, and I was able to continue. Thanks to the caring people at Billy Cain Ford, I was able to get to see my mother.

Kathy Erwin

7 de ago. de 2021

Doesn’t feel like safety is an important part of a work or customer environment. Sales staff refuse to wear masks.

James Thomas

3 de mar. de 2021

Very poor customer service.....being an out of state potential buyer I inquired about a car fax and their best price before making a trip to this dealership. I was provided with neither. I would not reccomend this business to anyone looking for a great buying experience.