Angela

20 de sep. de 2016

I only went to look, but made a purchase the next day. Shaun was my representative and was very knowledgeable, personable, and patient. Just still waiting for the other key they said they would make for me.....almost two weeks later.

BMW Queen

16 de sep. de 2016

I wasn't in a hurry because I assumed it would take time since I wasn't the only person having my car service. But, the service was surprisingly quick, my service rep was sooooo very helpful and I even got a free car wash inside in out!!! I was able to use the wi-fi to complete some homework while I waited and finished all of it.

Lacretia Scott

7 de sep. de 2016

I would like to say that my re Marcellous is the absolute best. He kept me informed on repairs and pricing and made sure that everything that I initially asked for to be fixed was fixed. This is my 3rd time at this location and my 2nd time working with Marcellous. He is the absolute best. If you ever go to this location please ask for Marcellous.

Lee Dinoff

25 de ago. de 2016

The buying of a used Bmw convertible went very well accept when the claim the vehicle has been certified do not take there word for it. And when the try to repair your car prepare for them to fix one thing and forget another. I am not sure what the issue is at this facility but they fail straight across the board when it comes to the service department at this dealership.

Dwight Futch

13 de ago. de 2016

They lost my key had to get rental car .I was given a loaner but k wanted my car

Bunni

31 de jul. de 2016

We chose a car online and went through all the steps only to realize that another salesman sold the car before we physically came in the dealership. I'm so disappointed

Steven

4 de mar. de 2016

BMW South Atlanta made sure that I had a positive experience. Great to work with!!

Titu Sutradhr

16 de ene. de 2016

They are not willing to work with you at all. Its almost like you don't want people to come. I spoke to Chris and was willing to make a 180miles drive from another state to look at the 2014 BMW Z3 if he was willing to work on the price with me. He kept repeating "best foot forward"! This isn't good sales ! I was even willing to out money down on it today! Sadly you lost my confidence!

Pat Rosenbach

9 de oct. de 2015

The greatest perk of buying a BMW is having a personal session with a "genius" like Brandon Fiffie. The automobile is loaded with highly computerized possibilities and I am technically challenged. My time with Brandon was very informative and he was very patient. He was extremely knowledgeable and answered all my questions as well as demonstrating features I did not know I had. Thank you, Brandon

J. Smith

15 de sep. de 2015

BMW of South Atlanta service team has a strong customer focus and doesnt mind going the extra mile. Initially, I reached out to Sergey an ED to schedule a service call on Saturday evening. I received a response first thing Sunday morning, ED offered to schedule an appointment the following day. When I arrived, the service valet was extremely courteous and even offered to show me to my service advisors desk. Sergey, was professional, knowledgeable and attentive. In addition, he kept me informed throughout the duration of my vehicles repairs. The repairs were completed on time and as an added bonus, the dealership thoroughly cleaned my car before pick-up. BMW of South Atlanta exceeded my expectations and understands the importance of maintaining a customer-centric environment.

Dee

16 de nov. de 2014

Sam wae Aawesome. I don't have great credit and Sam workef with me to get the car of my dreams and a great payment. Thanks Sam. Dee

Samia K.

16 de nov. de 2014

I have to say i cant believe i own a Brand new 320i its been a stressful buying experience but my salesperson Sophia has been nothing but helpful. I bought a use nissan senta 2011 which as affordable but i was unsatisfied. i felt this was because my old car died and i need a new car but i was irrated i had to pay for a car i didn't particularly but had to pay a note every month. I was able to buy my dream car with the help of Miss Morse.

Christopher Spivey

13 de nov. de 2014

I came in to look at a pre-owned vehicle and I was treated as if I were buying one from the showroom floor. All of my questions were answered, the test drive went well and the salesperson, Mr. John Way, is very knowledgeable at his craft. Look forward to doing business with you all soon.

Najhe

12 de nov. de 2014

A special thank you Sophia for helping me choose the perfect BMW. When it came to selecting a BMW, Sophia listen to what I wanted in a BMW. When I arrived, she had a total of 3 pulled to the side. After test driving all 3 and listening to Sophia explain each car, I was able to choose the perfect one. Sophia was an excellent salesman and dedicated to the customer. Sophia, thank you for outstanding salesmanship. She is the best!!!!

Alesia

31 de oct. de 2014

I recently visited BMW of South Atlanta to test drive a used Mini Cooper, I met Sophia Morse and she took me out to drive the Mini Cooper. While driving Sophia explained to me that if I were to purchase the Mini Cooper my payments would be about the same as a new BMW. When we returned to the dealership we walked around to see what all was in my price range. I found an X1 that I really liked, we worked out the numbers on both cars and she was correct. My payments actually came out cheaper. While doing the paperwork on the X1 I realized that this was the car I had on my vision board, amazing. Sophia was very informative, patient , and professional and brought my vision to reality. Thank you Sophia!!

ES

15 de oct. de 2014

It was my first time dealing with BMW of South Atlanta. My buying experience was very pleasant. Sophia the saleswoman made sure that I am choosing a car that most suitable for my needs and lifestyle. And she was very genuine in her efforts. She also made sure I got a fair trade in deal. She was sweet, kind and a great sales person. I think she manages to combine a lot of kindness and care with her car sales skills.I would definitely recommend Sophia and BMW of South Atlanta. And would do business with them again.

MW

2 de sep. de 2014

Dear Atlanta Reader, I would like to share my new car buying experience with you at BMW south Atlanta, During my search I notice that BMW South Atlanta had a great Customer Service review, I would said the presentation was good on my first visit which I purchase a BMW 428i, Then the problems begin, after signing all the documents for the sale of my car, I was told my Salesperson that he was going to take my new to be detail so when I finish the car would be ready, after 4 hours and the dealership was closed still waiting, But when I got home with my new car I notice that it was poorly detailed. My Salesperson promise me a coffee mug and a umbrella with the sale which was never received, I communicated via telephone to speak with the Sales Manager named Tan, and then after I posted a review on cars.com he called, Tan told me that he would have the car re-detailed and provide gas also but during this time my temp tag had expired, I explain to Tan that I feel uncomfortable driving around with an expired tag but the General Manager told me to print off a document off the internet and I would be good, anybody can print a document and edit, I was told by the General Manger that BMW South Atlanta have no control on the plate that were mail to my home and had no backup plan for customers tag that arrived late, So I have a brand new car that I couldnt drive for three weeks pending my car tags, BMW South Atlanta has some broken process that cause customers a lot of headaches and frustions Im requesting BMW Atlanta to do what is right and take care of their customers

Maurice D. Crossley, Sr

26 de ago. de 2014

Customer Service Department and BMW Technicians are second to none!

A. Varnado

23 de ago. de 2014

This was the my first time doing business with BMW of South Atlanta in Union City, Georgia and I have to say the service was beyond my expectations. My salesman, Adrian was very informative and gave exceptional customer service. The financial representative was also very helpful in finding us the best deal and search for every possible incentive. Both employees treated us very well and our experience was wonderful. I will highly recommend them to my family and friends and will continue to do business in the future. I purchased a 2011 BMW 528I.

Lynda

1 de ago. de 2014

The staff at Bmw/Mini of South Atlanta are exemplary, I have had my 2012 Mini Clubman serviced here since I moved to Decatur Ga, and have always been treated with the utmost respect even when I did not have an appointment. Now I have purchased another 2014 Mini F56 Hardtop from them, which I knew I would purchase a new vehicle from this dealer, just didn't know it was going to be this soon. I live quite a ways from this location, but it is well worth the drive. Justin Frazier made my purchase super easy. Thanks staff. I will be back!!!

Bunnie in South West Atlanta

7 de jul. de 2014

Paskel Simmons is my Service Adviser. He is the greatest. He is responsive day and night to my emergency repair needs. The service provided is beyond the best. I get my car serviced at BMW/Mini of South Atlanta in Union City, GA My vehicle is a 2011 BMW 528I

Maurice D. Crossley, Sr

27 de jun. de 2014

SUBJECT: BMW of South Atlanta, Union City, GA, 2011 BMW Z4 I would like to commend Richard Smith for ensuring my visits to BMW of South Atlanta are warm. Richard Smith is a consumate professional and he always treats his customers like royalty.

Tim P.

29 de may. de 2014

We were WELL taken care of. My salesman was Darryl Boney.he was excellent. He made sure I was comfortable and had a good experience. I purchased a 2014 Mini Cooper Roadster from Mini of South Atlanta. I can't express enough how much I LOVE THIS VEHICLE!! This was one of the BEST car shopping experiences I've ever had. Everyone was wonderful there!

Groceries B

13 de may. de 2014

Carl Knight was great!! I love my car and all the addition he put into making sure I was happy with my purchase. Now I just need the tag and title department to do their part and process my tag information, let\'s do better with this part. It appears that all you cared about was making the sale but every thing in life requires some type of follow through, so follow through! I expected more but will stay disappointed as another day is now in the past and I still can\'t transfer my tag. BMW Mini of South Atlanta Jonesboro 2014 Mini Countryman S

jdlbmwfan

27 de mar. de 2014

Adrian Avila was my advisor at BMW of South Atlanta. I could not have asked for a better advisor. He was wonderful. I really enjoyed my buying experience. This is the 2nd car I have leased through him. I will continue to do business with BMW of South Atlanta and would recommend it to all my friends.

Laurie

18 de mar. de 2014

Carl Knight at BMW of South Atlanta was fabulous. I had to drive almost 300 miles to purchase my 2014 Mini Cooper S Convertible and he helped me take care of as much as possible online and over the phone the day before my trip so I could arrive first thing in the morning and get back on the road for home by noon.

Susan Y.

2 de mar. de 2014

Vassier Serrano, at the MINI of South Atlanta location, was the salesperson that I worked with on the purchase. She was very accommodating and communicative in keeping me posted regarding the process.

J3

28 de feb. de 2014

This is my second car purchased from Adrian Avila at BMW of South Atlanta. The first being my 2011 135i, and the current one being an X1 sdrive. Both were European delivery. Adrian was a true gentleman and consummate professional, and not the typical sales person. I\'ve also recommended my friends to him. My best friend purchasing a vehicle from him last September.

Dr. Adel A.

17 de feb. de 2014

The folks who work at BMW of South Atlanta are very Knowledgable, professional, and caring. Mr. Brian Barrett is an exceptional service advisor and a caring human being. I am also certain that there are many other folks, working behind the sciences, who contributed to my great and positive experience. I will come back to BMW of South Atlanta for all my future auto needs (either service or purchase). Having folks like Brian Barrett tells me that this business want to be successful and want me back as a customer. And I will be back! Thank you for the positive experience.

Damian Mysliwczyk

5 de feb. de 2014

I live in California and have contacted numerous BMW Dealerships trying to locate a rare part for my car and to my surprise it was John Merritt from BMW of South Atlanta that made the impossible happen! John went an extra mile for me and did some serious digging and detective work to find an obsolete part for a vehicle that is one of 126 ever made by BMW; if this is not over the top customer service I don't know what is; thank you again John for hitting this one out of the park!

mvljog440

2 de feb. de 2014

Driving home from Marietta I had a flat on a run flat tire. I drove around LaGrange and could not find a quick replacement. I called Will and he offered a few options. I drove the short trip home, took the tire off and headed to South Atlanta Mini on a late Saturday morning. Will got the tire replaced right away so I could get back home quickly. Great service with a smile.

cathy

26 de ene. de 2014

got a 2013 min cooper s at Union City, Mini of South Atlanta. Brandon assisted me and I can't say enough good things about him. He was pleasant, answered all my questions and never pressured me. Everyone at the dealership was very nice, just a great experience.

Bob

2 de dic. de 2013

I was (and am) very impressed with the people of MINI of South Atlanta. My salesman Brandon was VERY easy to work with. He explained everything to me about the car, its options, and how they work (even twice in some cases). I never felt like I was pressured into making a purchase, and I got the impression he was always, fair, open and honest with me throughout the entire process. I was even offered lunch when it was apparent the purchase process was going to go through the lunch hour.

VC

23 de nov. de 2013

2013 Mini Cooper hardtop w/Premium package; BMW of South Atlanta, Union City, GA. The body shop mechanics replaced the passenger side scuttle, was able to get off the scuff marks the scuttle left on my MINI when it flew off, and I received a complimentary car wash. Thanks MINI Coop!

Erica

25 de ago. de 2013

Overall the buying process with BMW South Atlanta was top notch. I left feeling like I got a good car at a fair price. The problems however began after the purchase of the car. A quick recap: -The wind deflector that was supposed to come with the car, went missing and was never given to me. This was a ~$500 loss for me. -My floormats were out of stock and they promised to drop them off the next day. Three weeks later I finally had my mats. -For my first warrant service I brought my car in in perfect working order only to have it come back with a broken radio. Since I didnt turn it on and notice until I was home they said it was my fault. -The straw that broke the proverbial camels back occurred yesterday. I was out in rural AL and got the car stuck in the mud (my fault). The people in the area were as nice as could be and offered to pull me out. When I went to look in the trunk for the part, I found that the SAFETY kit was missing. I ended up waiting on the side of the road for over four hours for a tow company to come that had the BMW specific tow pin, when I should have been out in under 5 minutes. When I called South Atlanta they refused to help me and acted like I was no longer a customer given that I wasnt in their showroom buying another car (this is my third BMW BTW)

casabust

23 de ago. de 2012

This is the 3rd Mini I have purchased---the 2nd from Mini of South Atlanta. I came to Mini of South Atlanta to have maintenance done on my 1st Mini because they were able to service my vehicle for $75 less than the original dealership quoted. Since then (2005), I have been a loyal South Atlanta Mini Motorist. Amy Varghese has been the salesperson for my last 2 Minis. I have gone for test drives during special events and attended customer appreciation days. The sales staff has always been very pleasant and I get more personal, down-to-earth service compared to the dealer on the northside. My current Mini is a 2012 Countryman that I purchased in order to accommodate a car seat and stroller better than my hardtop. I had a difficult time letting go of my hardtop that I had only purchased 10 months earlier. However, Amy helped me through the trade-in and new vehicle ordering process. She provided updates as I waited for the vehicle production and arrival. She also stayed late with her manager Jason Powenski the night of my vehicle delivery. Additionally, their finance department was able to find a bank to beat my credit union rate. I would definitely recommend purchasing from these folks.

Great Pumpkin

19 de ago. de 2012

Amy Varghese provided excellent Customer service during my quest and eventual purchase of the Mini of my dreams. I had been looking at the Mini's for approximately 5 years and Amy helped me decide on the most awesome customized Mini ever. I get compliments on it everyday. I took delivery in December 2011 of my new 2012 Spice Orange Mini with black wheels! Thanks Amy! I am almost ready of the 15k oil change, see you soon. 8/19/12

Sassy8

15 de ago. de 2012

I am not one to voice my opinion this way... from someone that is in the customer service industry I know how it can change future business. This time it is deserved! I have been using the service department at BMW of South Atlanta for two years and NEVER had a good experience. BMW is a great car but routine service is a nightmare at this dealership.

Mini Me

25 de jul. de 2012

From my sales man (Amish), to the manager (Jason), to the finance guy (Erwin) even the other sales associates (Amy) I had a fantastic experience at BMW of South Atlanta. They take customer seriously and are passionate about cars and treating their customers right.

Proud MINI Owner

18 de jul. de 2012

I had a great first-time experience with this dealership and Amy Varghese, the Motoring Advisor who ably assisted me during the purchasing process. Both Ms Varghese and Jason Powenski were very helpful and personable. Also, my initial experiences with the service department at MINI South Atlanta were very good.

Beth A

1 de jul. de 2012

I had a great experience at Mini of South Atlanta. I bought a new car in January and would highly recommend them to anyone who is looking. Amy V. was my sales person and was patient and professional and answered all my questions. They even gave me more for my trade in than I expected!

Couper

29 de jun. de 2012

Best car buying experience by far! Amy Varghese was a great help from start to finish with the recent adoption of my new MINI! I started my research over a year ago, and talked to about 6 other dealers, Amy was the only one that followed up when I was ready this year, and by far the easiest and most fun car buying experience ever!

Lady T

18 de abr. de 2012

I am LaTonya and a buyer of a BMW. Had some maintenance done and I would like to say that Pascal Simmons at BMW south really gave me exceptional service. Thanks BMW!!!

Sarah

26 de ene. de 2012

Oh my goodness I hate coming to the dealer because it is usually so expensive but today's experience was great. The service guy was sooooo helpful and gave me great explanations of the car's problems. All the staff seemed very honest and not pushy with me. I usually do not enjoy dealers because it means I have to spend money but this was the best experience I could possibly have. My car was fixed and thank goodness it wasn't too costly. Thanks!