AWG

29 de feb. de 2016

I took a 2004 F150 in that had a noise coming from the rear of the truck. It was determined that the parking brake shoes needed to be replace. When removing the side that did not have the noise it was discovered that there was a seal in the differential leaking and had leaked oil onto the parking brake pads. They fixed all of the issues for what I considered a reasonable amount. They called multiple times to explain my options including options that did not involve them doing the work. I have always been treated right by the Bo Beuckman service center and have total confidence that they are not trying to sell me services that are not needed.

Not a chipmunk fan

17 de feb. de 2016

Unfortunately a chipmunk went crazy eating up some of my 2014 Focus wiring. The Bo Beuckman Ford Service department did an outstanding job repairing my vehicle. Everyone I dealt with was very professional, friendly, and polite. This was my first visit to the service department. I HIGHLY recommend their service. Thank you.

Mike M.

16 de feb. de 2016

From the purchase, to the follow-up, to routine service appointments, Bo Beuckman is truly in a class by itself. I would recommend this dealership to anyone, and will definitely purchase there again!!!!

Dennis

11 de feb. de 2016

I had some problems with a door latch on my 2015 F150. The Service Department took care of the problem quickly and very much to my satisfaction. They do a tremendous job caring for their customers. Even if you didn't buy from this dealership, I highly recommend their service group.

Edge_Owner

6 de feb. de 2016

"The Works" was performed while I waited, which was an oil change, inspection, fluid top-off and tire rotation.

JohnRH

20 de dic. de 2015

Great repair quality and customer service. Very convenient.

Scott B

30 de nov. de 2015

Prompt, courteous and helpful. Have been satisfied for years with this dealer.

Happy in Wildwood

25 de nov. de 2015

You aren't paying for some over fancy showroom here, but good people, great prices, and excellent service. Mark Verbeck handled an update on our Escape and replacement of the spark plugs in my 05 F150 and the service was outstanding. Ford service and it was a better price than the chain discount services places I got prices from. Highly recommended.

New Favorite

24 de nov. de 2015

I leased my 2015 Escape at this store and it was the most pleasing experience I've had at any dealership. I will recommend Michael and his crew to all of my friends/family. Today I brought it in for the 1st oil change and was thrilled again. They not only changed my oil and filter, they rotated my tires topped off everything and then did a wash & vacuum. I thought this would cost me over $100 dollars like it would at Dobb's. Nope, only $25. This was discounted as it was the 1st oil change on my new Escape. I asked how much for the next one and they told me regular price is $39.95 but they always have online coupons for $10 off. I love this place!!!

John

24 de nov. de 2015

Great customer service very happy with with service staff.

KelleyW

14 de nov. de 2015

We have recently made out last two car purchases from Bo Beuckman. We traded in 2 BMW's for our Edge and our Escape. They people at Bo Beuckman always go an extra mile to help with anything we have called them for. From setting up a new car with Sync my Ride to making sure the Vehicle Health Report has been run and any issues have been addressed. We find everyone from the girl that answers the phone to the guy who brings our car out to us from service to be the most professional and courteous business people. Our most recent visit was for "The Works Package", and while it was there they noticed a brand new recall that came out that day, and dressed it immediately, that is EXCELLENT customer service!

Cards fan

15 de oct. de 2015

Everyone at this dealership goes the extra mile to ensure the highest quality of service.

David G

15 de oct. de 2015

I drive 40 miles to get my 2013 Ford Edge serviced here instead of 16 miles to another dealer. I think that pretty much sums up how I feel about Beuckman and it's service department. We are planning to lease a 2016 Fusion here in the Spring. This is a good place to do business.

Sarah

14 de oct. de 2015

I was having a problem with my car, was asked to continue driving and that nothing could be done until my check engine light came on. So after I broke down 4 times, in rush hour traffic I dropped it off to have work done. I asked for a loaner. I basically was told they had to save the loaner cars for other appointments.... so I had to pay for a rental car just I guess there were higher paying jobs they wanted to save the cars for. When you have to pay 50.00 a fay for rental and repair it gets expensive.

Tom Lowenthal

30 de sep. de 2015

I bought my car from this dealership and I am using them for routine service. I was very happy with the purchase process and am equally happy with the service that I have received. I would recommend them without hesitation.

Kim Appel

20 de sep. de 2015

Time will tell if the reprogramming has been done correctly, but the service stall were easy to work with, they contacted me when the repairs were completed, and they have been great to work with. However the sales staff is not responsive, and they lost our business last October when we were purchasing a cross over. While I'm pleased with the service department, I doubt that I'll ever purchase another vehicle from Bo Beuckman.

Growley

18 de sep. de 2015

I have gone to this dealership for many years. The service is always excellent.

Jon B

16 de sep. de 2015

I am new to the area and needed a warranty repair on my truck Steve in service was great. I added on the vehicle inspection and an oil change at the last minute and he still got my truck done the same day. Everyone was great! I will definitely be back.

Tburns0407

8 de sep. de 2015

This was the first service check on our new 2015 Explorer that we purchased at Bo Beuckman Ford. The scheduled appointment went as planned and was handled in a very professional manner and was completed in a very timely manner. Thanks to Chrisanna for her efforts.

Brian MacBain

29 de ago. de 2015

I went to the service department on Tuesday 25 August to make an appointment to get my collision sensor look at on my 2011 Ford Edge. I was expecting an appointment to be made the following week. However, they was able to see it the next day and it was done within 3hrs. Awesome job. great people and very friendly.

Bob H

10 de ago. de 2015

Had front brakes installed on my Lincoln aviator by this dealer,and was completely satisfied with the work done. I also had other things done on my suv over the last 6 month and each time the work was done on time and to my satisfaction Mrs. Chrisanna Jung the service advisor I dealt with each time is extremly helpful and knowable about the Ford products,she is very clear on the service that is going to be performed and the actual cost when completed. I have purchased several car from this dealer over the years and have always been happy with this dealership.

JLKeimer

9 de ago. de 2015

Was very happy with the way I was treated by the staff. I was dealing with four other dealers via e-mail and Ed was the only sales rep. that I felt was honest through out the complete process. They did not have the vehicle on the lot but were willing to trade for it from another dealership. Price discount for the truck was the best and I got a fair trade value for my vehicle. I would definitely recommend giving them a shot when purchasing a new Ford product. I will buy from them again!

AS

8 de ago. de 2015

great service and quality workmanship. only complaint is that their owners advantage rewards program isn't automatically referenced for use of any points earned to redeem them on services when completed. Customer has to give them number to look up and then they will credit or redeem rewards earned. We had an account and didn't even know it until started one at another dealer and asked them if they had it too. Our points had expired on theirs since we didn't know it existed or what points was on it. Started from new car purchase and that is how most points are accrued quickly on the account. This is a minor thing and their products and service is superior to most dealers.

Jim Williams

5 de ago. de 2015

From the time I walked on the lot to the driving away of my CPO they have exceedingly delivered the above noted. My last visit was for service on a company car not owned by me and the communication with Chrisanna was exceptional. Keeping me posted on the status of the AC part needed for the 2012 Fusion made all the difference. This kind of communication is not found much these days elsewhere and just knowing what to expect means a lot to me.

MB

28 de jul. de 2015

Vehicle was being repaired per a factory recall notice. Prompt and efficient service.

mueman

17 de jul. de 2015

Just a routine "Works Package" but exceptional service. On time and efficient.

GW

9 de jul. de 2015

Service dept is great. Customer service from the advisors, cashiers, and service team is always what you'd expect/want. Everyone treats you like family and Is ready and willing to answer questions and explain in whatever level you want. My visits for service have all been a pleasant experience. The work was completed timely and my car was returned clean as expected.

Steve D

8 de jun. de 2015

Every single time I'm in, there's consistent good customer service from the advisors to the porters to the cashiers, there's a positive feeling about the whole service department of this dealer that makes for a great experience every time.

fshumate

4 de jun. de 2015

The typical service standard here starts above all other dealerships I have dealt with and highly recommend this team

Escapee

21 de may. de 2015

Great price for the works package makes driving farther worth it. All employees very helpful. Waiting area very nice and comfortable.

New Gal in Town

19 de may. de 2015

This was my first visit to BBF and I was very impressed. I moved to Ballwin this year and needed a new Ford dealership for service and a state inspection. My back hatch would not open and it was time to get it fixed. I dropped my Mariner off in the evening and the next day I received a call indicating that they did not see a problem with my hatch opening. I said ok, I will pick it up but I have not been able to get it open for two weeks. They stayed on it and were able to diagnose the issue. My lock was freezing up. They had it all fixed by 2pm that day and my car was brought up washed and vacuumed. That was a nice treat and the first time that has ever happened when I had any car serviced. Everyone was very courteous and responsive which totals up to great customer service in my book! I will be back.

Cardinal fan

16 de may. de 2015

Going into purchasing a car, you always expect to be hassled by the salesperson. The experience was not at all what I had expected. It was much better. Our salesperson kept in contact with us regarding our purchase and had accommodated all requests. Thank you for great customer service.

Sharon Rodriguez

16 de may. de 2015

I cannot say enough about the service. It is excellent. Recommend this to everyone.

South City Girl

23 de abr. de 2015

I always come to get the works package oil change done on my SUV and use their coupons they send through emails. They are always, fast, friendly, accommodating and offer to give my SUV a courtesy car wash and vacuum. They are very reliable and let me know if there are any problems that need attention. I drive from south city area to go to this dealer because they are always friendly and have my SUV ready quickly.

Dave C Go Cards

31 de mar. de 2015

I bought a Ford F150 last year from Bo Beuckman Ford in Ellisville and have my truck serviced there, and only there. I called the service department asking for a favor to get my car in quickly for a state inspection and 20,000 mile service - while the schedule was very, they made room for me - much appreciated. At the time, the service team apologized for not having a loaner, but I didn't care, just so happy to get in. Well, on the afternoon before I was to take my car in Mark in the service department called me to say a loaner had become available! I never had that happen before! Thank you Mark for making my day a lot easier. Chrisanna helped me get my car into service and get the loaner car - and as always she did a great job. I appreciate the great attitudes and service minded style of both Mark and Chrisanna. The good service began even before I brought the truck in!

T8

27 de mar. de 2015

My vehicle is 15 years old. I have 175,XXX and trust the team at Beuckman to be sensitive to offering just what services I need to keep the vehicle in operating condition. They do an excellent job on quickly getting back to me with questions and more often than not, my vehicle is usually turned around in 5 hours or less. I continue to service the vehicle there and plan to continue... at least till 200,XXX!

Mustang Fan

17 de mar. de 2015

Good dealership...Fast service...Friendly people....Have not bought a vehicle there...only serviced a car. Good hours...free loaner cars...coupon specials..... been in business over 40 years.

Happy Customer

15 de mar. de 2015

Have always taken excellent care of any of the vehicles we have purchased from them. Starting with the best sales person (Ed Cabanas) all the way thru the entire organization.

Ed Vandeven

8 de mar. de 2015

Job well done, and on time. Good communication throughout the process. Convenient drop off and pick up.

Weasel

21 de feb. de 2015

Loaner car was ready and obtained with minimal wait and little hassle Car was ready (including wash) on time and pick up was easy. Great work.

Jim Lager

19 de feb. de 2015

Bo Beuckman Ford became My go to place to have my C Max serviced. I,m very protective of My vehicles and Bo Beuckman Ford takes special care of the vehicles they service. A good match!

George O'Brien

11 de feb. de 2015

Service was done in a timely manner and vehicle was washed when service was complete.

Jtrombley

11 de feb. de 2015

Dropped out MKX off for battery issues. The battery was replaced under warranty and the car was washed at no charge. Awesome service dept. Thanks BO team

jtrombley

6 de feb. de 2015

Called and scheduled a time to drop off my car. The battery was bad and they tested and replaced it under warranty at no cost to me. They even washed the car for me. Awesome service.

Rod Joggerst

7 de ene. de 2015

My Family and I have been customers at Beuckman Ford for many years, for sales and service they are #1. Thanks Mark & Marty & the techs for the great job on my Ford Explorer. Rod Joggerst

PM

24 de nov. de 2014

Have been buying from this dealership for 27+ years and using the service department. This was for a service issue. Had the loaner car when promised, fast, efficient check in and pick up. Repair made with no issues. Everyone is always very helpful. Now we are shopping they for yet another car.

Kathleen

22 de nov. de 2014

we had a problem with our transmission and Chrisanna Jung has always been helpful to us every time we come in I enjoy the great mini conversations she has with us always helpful! WAY TO GO!

Ken

20 de nov. de 2014

Ever since I purchased my car new from Bo Beuckman Ford nearly 10 years ago, I have taken it there regularly for routine maintenance and troubleshooting. The reason for my consistent patronage: Early on I learned I could trust Beuckman's service pros not only to provide the level and quality of service my car needs, but also to show a genuine interest in the car's long-term performance. That trust went up a notch this week. Although I brought my car in for "just" an oil change and 2 new tires, during their work Beuckman's service pros discovered a crack in the car's engine mount. This "going the extra mile" prevented possible exacerbated mechanical problems (or disaster) in the future -- and gave me back a car that runs so smoothly, it feels brand-new. Kudos to Bo Beuckman's Service Staff for its CONSISTENTLY excellent work.

Jim S.

20 de nov. de 2014

They were very punctual and completed my service very quickly including a complimentary wash. This has almost always been the case. This keeps me coming back.

YohannM

14 de nov. de 2014

very nice experience buying a car there, got a very warm welcome in that cold day, the salesman is very patient and helps me get a very satisfied price for me. cars there are in very good condition and the quality is very good. when i encounter with some questions after i drove my car home, they are still very helpful on the phone. strongly recommend this dealer!

Mike R

14 de nov. de 2014

Enjoyed getting my car getting serviced at Bo Bueckman Ford, Their comprehensive service check identified a few things that saved me another trip, so I was thrilled about getting everything done at one time. Thank goodness for Ford's warranty program, everything was covered and I was on my way. Friendly service personnel and atmosphere also was nice and added to the quality of the service.

DBS

7 de nov. de 2014

I have the same comment for most waiting rooms with TVs. Please use the closed captioning. I like to read and I find the TV sound distracting. Most of the time the sound's not loud enough for people with poor hearing, and for those of us who aren't interested in watching, it's just plain distracting. Aside from my normal complaint, everything was just fine.

John

13 de oct. de 2014

I made my appointment, on-line, last night and also printed my service coupon. The servicing of my Explorer was prompt and I was greeted by friendly and efficient people. This is a great place to go for servicing!

Sherry

10 de oct. de 2014

The service department is always amazing! Chris always does a phenomenal job- she keeps in touch with you no matter how small or how big the repair is. Everyone in the service department is always friendly and kind. They always tell you what needs repairing and what can hold off on being repaired. Things are always done in a timely fashion.

Kevin

8 de oct. de 2014

Buying is supper easy. The green tag on the window is what you pay! Simple! Sales let me take the truck home overnight, so I got to "play" with all the extra features on the truck. I was sold. I recommended Bo B. to my sister-in-law. She bought a new car too. Decided to go with the dealer financing of 0%. I always hate the financing part of buying a new car (wish I could pay cash). Finance manager worked fast and provided several options that I could choose from. Just had my first maintenance. 7qts of Oil and filter change, rotate tires, top off fluids, inspect vehicle and car wash - $33.03. The Quick lube shop would have been double that cost. See ya in 6000 miles Bo!

NC

26 de sep. de 2014

The wait time was as I was told it would be. My questions were answered. The customer service was excellent.

Jim Lager

9 de sep. de 2014

I purchased my Ford C Max from a different Dealership. I now live within 3 miles of Bo Beuckman Ford. I called and ask if I could now have my car serviced at Bo Beuckman Ford. They welcomed me with open arms and perform very professional service work on my car.

JAY N

4 de sep. de 2014

super service team!!!! Service went smooth. I would not have my service work performed anywhere else

GPL

7 de ago. de 2014

Just leased by 5th vehicle from Bo Beuckman Ford. Amazing service all around - sales, leasing & service.

Rod J.

6 de ago. de 2014

Sales and service after the sale are the reason I have been a repeat customer of Beuckman Ford for over two decades. They stand behind what they sell.

Sam

1 de ago. de 2014

I have bought 3 cars & 1 truck from Beuckman Ford & I'm about to buy another one from them soon. I don't and won't even look at other dealers to check prices I'm that happy with them. The sales people are great and you won't find any better service department. I've had repair work done on my Dad's new SUV and the repair work was great and completed just like they said it would be.

Sharon

30 de jul. de 2014

Great experience. Don't want anyone else working on my cars.

Marilyn

27 de jul. de 2014

I was in for check up, oil change and tire rotation and a recall item...They did everything fast and efficiently. Great place to have your Ford serviced.

Sharon

24 de jul. de 2014

Love everything about the experience. The car is beautiful. Am recommending everyone I know to your dealership.

Charley and Liz

23 de jul. de 2014

What can I say -- we drive two amazing Ford products -- an Explorer and a Mustang Convertible -- and they are the greatest cars ever!! We have only owned Ford products and we have been married for nearly 50 years! Bo knows!!

Brad C

1 de jul. de 2014

They made it simple, fast, accommodating with a small town family owned feeling. And it was an excellent deal. I would buy another one and am planning to do so,

Joe and Melanie Potter

27 de jun. de 2014

What an exceptional purchase experience I had when I just purchased my '14 F-150. Everyone my wife and I worked with were so personable we felt like we were working with our own family members. Larry, Jim, Sarah and Zach were the best. I'll definitely come back to Bo Beuckman for my next vehicle and will highly recommend this dealership to my family and friends.

Satisfied Customer

26 de jun. de 2014

You have a good and efficient service department. Very impressed with Chrisanna Jung personal attention regarding what needs to be serviced.

Dick Unrath

19 de jun. de 2014

I brought my 2013 Ford Flex in for routine oil and filter change as well as "The Works." Also had a warranty issue which could not be immediately resolved due to lack of parts availability. Chrisiana offered to expedite the parts order and installation but, since we were leaving for an extended trip the next day I could not wait and delay our departure. The part will be available upon our return. Every effort was made to satisfy the need in the excellent Bo Beuckman customer care style for which I am very grateful.

Sherri

13 de jun. de 2014

I had a recall on my Mariner. They pulled my car in right on time and got the job done faster than expected. Everyone was friendly and the waiting area was comfortable and clean.

AirBedPros

4 de jun. de 2014

I did my homework online and found Bo to be great to do business with! I just love the car, a creme puff Mustang Bullitt with only 70k I'm loving it!

Richard Schader

31 de may. de 2014

So I use to go to Pundmann with my '03 Ford Escape. The last time I got an oil change with the works, they told me I needed to get 1400.00 worth of repairs and then I bring it to Bo and get a green light. There is one issue but I plan on testing their Loaner service for that.

Lisa & Tim Roberts

29 de may. de 2014

Very THRILLED with Bo Beuckman Ford who sold us our daughter's first ever vehicle - a certified Ford Escape. Everything was very hassle free and efficient Working with sales person Dave Montrey (known also as "tall Dave") was a pleasure--from the first chat on the lot through the final paperwork. He spent time explaining the vehicle's features to our daughter, but gave us piece of mind that we were putting her in a safe & reliable vehicle - which is priceless. The Roberts Family - Tim, Lisa & Kaitlyn

Bob Maryas

29 de may. de 2014

Each time i have brought our Freestyle in for service it has been a great experience. Chrisanna and Mark are always helpful, and explain what we can probably expect. They are thorough and ask the right questions to pin point the problem. They have gotten back to us in a timely manner, and explained what was found, what was done, and what might need looking at down the road. The guys in the service bays also deserve credit for they are the ones who see things that we don't hear, feel, see and are able to correct the problems. Thanks to everyone.

mbanks44

28 de may. de 2014

Fantastic, efficient, friendly, the service personnel are not only friendly, but they care about you and your car and making sure that you are completely satisfied. With the oil change, I received a complimentary car wash and vacuuming. Wow!!! I have leased from Beuckman Ford for years. Mike Bradford, the manager, took care of a problem on the bumper of my car, now it looks like new!! They are a great team at this dealership. They have a forever customer with me!!!

Tony Eckstein

21 de may. de 2014

Always a pleasure doing business with Bo Beuckman Ford! Thanks

Mike

14 de may. de 2014

My first service visit went without any snags as I was in and out in no time. Very friendly and helpful staff. Nice way to start the day!

Tennis 1

7 de may. de 2014

They have always done everything over the top! We have purchased more than 13 cars through the years for our family. The folding seats weren't working properly. They had it fixed with in 20 minutes.They were outstanding explaining all the electronics .What awesome features the new Explorer has!.Everyone at the dealership is very friendly.

Steve

6 de may. de 2014

I just went in for maintenance but they were great, the vehicle was ready before promised and they even washed my car oincluding the interior that mobile on the run people couldn't match. Thanks Bob!

Joan

4 de may. de 2014

Great Service, helpful staff and car fixed to our satisfaction

Ford Mama

4 de may. de 2014

We have leased at least 8 vehicles from them. Obviously we are happy with all the departments there.

Steve and Carol D.

30 de abr. de 2014

Excellent overall experience buying our third car from Bo Beuckman using the Costco auto buying program. Won't do it any other way. No hard sell, no haggling and very professional staff.

CB Bonham

26 de mar. de 2014

The Service group at Bo Beuckman provides great service. That is what I expect and they continue to deliver.

geopampo

18 de mar. de 2014

Made an appointment for an oil change which was done promptly and to my satisfaction.

LoveMyFiesta

14 de mar. de 2014

I bought my car a couple of years ago and continue to get great service. The staff is always friendly and more than helpful. I won't go anywhere else for my car's maintenance.

PaulA

13 de mar. de 2014

I have purchased cars and trucks for Beuckman Ford for years. Their is a reason for that. I know I'm getting the best possible price. I'm an educated consumer and always do my homework when it comes to make important purchases. Just brought home a 2013 F-150 platinum. After searching for 4 months Jeff Liberty found the truck I was looking for. Just brought my truck in for oil change. I was in and out on a busy Monday. They even rotated my tires and washed and vacuumed. I can say truthfully, this is the place to buy!

Mustang Sally

12 de mar. de 2014

Buying experience was excellent, service department is tops. They are up to date on service bulletins and take care of problems quickly and efficiently. I have two vehicles from Bo.

Gene Peimann

12 de mar. de 2014

Always professional and efficient service from the time I make the appointment until all of the work is completed. This is a team that understands the customers needs and concerns; explanations of a problem are always presented in understandable non-mechanics language.

John Stanfield

10 de mar. de 2014

Service is always great at Bo .Everyone there are truly professionals ,I really appreciate the same day service because it always seems like I am flying by the seat of my pants

John Wiltrakis

5 de mar. de 2014

As always, service was quick and professional. I needed a tire puncture repaired.

B Mc

3 de mar. de 2014

I was very satisfied with Dave Bunyard, my salesman, and with the overall experience of buying a new car at Beuckman Ford.

Bob Berger,

25 de feb. de 2014

I had a 4:30 service appointment, got there at 4:20 & was taken to the lounge for T.V. & coffee. My car was not only serviced in a timely manner, but they let me know how long before it would be ready, as well as washing it, at no charge. They couldn't have been nicer or more professional. All my vehicles will be serviced there from now on.

Roger

22 de feb. de 2014

Would like to say Chris is the best service person you have. She is very good at her job. She is friendly and always makes sure she is taking care of the costumer.

Chris

21 de feb. de 2014

This was my first experience purchasing a vehicle from Bo Beuckman Ford. My salesman, Dave Montrey, was great to work with. I knew the type of vehicle I was looking for and Dave showed me all of the available options. He helped me get the exact car I was looking for in my price range. I had just come from another dealership where I almost purchased a vehicle, but I didn't like their high pressure approach. My experience at Bo Beuckman was the exact opposite. I appreciated Dave's low pressure and no hassle approach. Thanks for the great service and I will be back.

Picker

13 de feb. de 2014

This is my second service experience since buying our Ford Edge last year. The service team at Beuckman is an impressive group. I am comfortable walking in the door knowing things will be handled perfectly. Yesterday, I arrived for an oil change appointment and asked if it was possible to be out the door in an hour for a meeting that was added to my schedule a few minutes earlier. I was done and gone in an hour plus the service team was able to complete the accompanying car wash within the limited time. Thanks guys and lady. Next time we meet the weather should be a little warmer.

LarryDona

10 de feb. de 2014

Sam and Tim at Bo's Autorama were the best in helping us purchase our 2004 F350 pickup. Very friendly and helpful. Thanks for the genuine concern for our behalf. Larry & Dona

Tim

5 de feb. de 2014

Brought my truck in for a "works oil change". They completed the job with a vehicle car wash thrown in a hour and a half. They have a nice place to wait and watch t.v. or read.

TowTruckGirl

5 de feb. de 2014

I have purchased 2 vehicles from here, with the most recent being a 2012 Focus. Both buying experiences were great, along with the trade in towards the 2012 Focus. As far as service goes, the service advisors are friendly and gEt you in and out within a timely manner.

rr

2 de feb. de 2014

My experience was very good. There was nothing negative to report.

CM

29 de ene. de 2014

I haven't purchased a car in about 15 years. Dennis made the process easy. He found exactly what i was looking for while educating me on the changes cars have made since I last walked into a dealership. No stress, no drama, no hassle.

Thebeaujackson

29 de dic. de 2013

Great experience! The sales staff, leasing manager and finance manger were great. Highly recommend them if you are interested in a Ford.

Nailtechmom

28 de dic. de 2013

We had both our vehicles at Bo's this past couple of weeks. The repairs were made in a very timely manner and the service men and woman are great with tying everything they can think of to pin down the problem I was having..The other vehicle went in for a routine check up and there was a leak in the transmission area, so they got that taken care of and so we're good for the rest of the year. :)

SilverAxela

16 de dic. de 2013

I don't expect anything but perfect from Bo Beuckman Ford. Every visit I've had with them has been enjoyable. They always go out of thier way to make me feel like welcome and make sure that them servicing my call will not impact my work. The work has always been done extremely fast and always without a problem. It's also nice that their shop will work on any make car. Makes it must easier going to one location for all the car service needs then having to "shop around". The service department also has never suggested doing any service to my vehicles that isn't needed. I won't go anywhere else for a vehicle or service. Hands down Bo Beuckman Ford is the best dealer I've ever worked with. They make purchasing and owning a vehicle a very pleasant experience.

The Madden's

10 de dic. de 2013

All went well. We didn't feel hassled at all with the transactions and Dennis OBrien provided us great incentives. Well be back when its time to purchase another truck. The only hiccup I can think of was waiting for financing. We waited about an hour.

Warrant

28 de nov. de 2013

The entire purchase process was handled very professionally and smoothly. My first inquiry was by E-Mail and I got an immediate response and an offer. The vehicle wasn't exactly what I wanted but they agreed to have one built to my specs for the initial offered price. I accepted delivery about 8 weeks later. I'm very satisfied with the entire process.

Moochie

2 de nov. de 2013

We were well overdue for an oil change. Hubby usually does it himself, but he is remodeling our house and never found time to do the oil change. As a savvy faithful wife, I suggested I take the car to Beuckman and have them do the oil change. It was an "A-ha" moment. I followed through, made the appointment and enjoyed a serene hour, reading in the comfortable waiting area. When the car had been serviced, the rep came out and explained the conditions that were found. She made some suggestions on dealing with eliminating the critters that have eaten a hole in the rear seat and made a mess inside the car. I paid my bill (had a great discount coupon) and happily went on my way. I will certainly do this again!!!!!!!!!!!!!!!!!!!! Moochie.

PamFord150

1 de nov. de 2013

This is the second time I have brought my Ford 150 in for a maintenance check. I have definitely been please both times and feel like I am well taken care of and as well as my truck.

Cheryl

13 de oct. de 2013

On line scheduling is convenient. Also, they planned ahead and ordered the part needed before I came in so we didn't have to do 2 visits. Loaner car is a plus for the dealership.

aprilf

7 de oct. de 2013

a pleasant experience as always. the staff is always friendly, and service top-notch

Bo's fan Sherri

17 de sep. de 2013

I was a first time customer and loved my experience. I had my car serviced and needed a loaner. The repairs went well, Chrisanna was awesome, and I enjoyed the loaner, an Escape. Every part of the experience was exceptional and excellent. i will definitely be a future customer of Bo's

Allan C

13 de sep. de 2013

Another awesome experience! Larry Perez and his team are the best! Just exceptional service and they always go above and beyond!

Bunny Hall

12 de sep. de 2013

I cannot say enough good things about the customer service at Ford Bo Beukman in Ellisville. I believe his name is Mark and her name is Chris...they are truly amazing when it comes to 'Customer Service' ~ and every time I pick my vehichle up, everything is complete and in satisfactory. I bought my first Ford there (The Edge), in 2010, and LOVE IT. Cudo's to Bo's team!

Very pleased in Ballwin

12 de sep. de 2013

Very good experience. The appointment was for 8am and the car was pulled into service right on time. The estimated time for the service was 1 hour and the work was completed within the hour. The wireless connection in the waiting area was strong and I was able to work as if I was in the office.

Jeff E

8 de sep. de 2013

Hassle-Free doesn't even cover it! From the first day we looked at and drove the car, to days later when I picked it up to check it out for a second day, there was never any pressure. Our vehicle was located at the Autorama in Pacific and our experience from beginning to end was fantastic. We were truly treated with a "customer service" approach. We really enjoyed working with Mark, Kenny and Tim.

Happy

19 de ago. de 2013

They did an excellent job with my car. My car was returned washed. The service department is excellent .

Linda "in limbo"

11 de ago. de 2013

I needed a car, but didn't think I could afford what I needed and wanted. Dennis O'Brien patiently listened to my concerns and helped me through my dilemma, finding just the right vehicle for me! Couldn't be happier, and I sincerely hope he is still working there when I am ready to buy another car.

Explorer_Sport

30 de jul. de 2013

This was my first service for my vehicle I purchased from Bo Beuckman back in February. The appointment was easily made from their web site at the time I wanted. I waited for the service and the car was completed very quickly. Further, they had washed the car and vacuumed the interior before returning it to me. A great experience!

Stacey

29 de jul. de 2013

2010 Ford Escape Throttle Replacement I went to another dealership and they advised me that they would have to keep my car for approximately a week to replace the throttle. Being a single woman, that meant I would have had to rent a car from Enterprise. Right now I'm unemployed and times are very tough for me as well as for many others and that would jack up my cost tremendously. I almost went with the aforementioned dealership until a friend of mine mentioned calling around. I called Bo Beuckman Ford and right off the bat they were so friendly and seemed to care about my car stalling on the highway much, much more than the other dealership. I wasn't treated just like another car tag number. At the other dealership, they seemed to be put out right away that I was calling and that led me to be annoyed because I also scared about my vehicle stalling. Bo Beuckman had a customer service sign stating their philosophy behind the register and I thought to myself, let's just see how this works out. Well, much to my surprise, they lent me a loaner car and called me the same day stating that my car was ready for pick up. Not only was my car fixed, it was cleaner than I have had it in months. At first I thought maybe they pulled up the wrong car. I would recommend Bo Beuckman Ford to a friend and, if I buy another Ford, it will be from them. I would like to add that I heard the employees laugh and they had smiles on their faces. I could be wrong about the work environment there, but to me that is a significant indication of a well run company that respects their employees and customers alike. You don't find strong positive managers much any more, if at all, so I'm thinking that kind of attitude does run down hill. Thank you Randy and the staff at Bo Beuckman.

Miller

24 de jul. de 2013

It's nice to have a service appointment mid-morning and be in and out of there in less than an hour, as promised by my service advisor. Plus, receive a clean car in the process!

CBR

16 de jul. de 2013

Needed an oil change and they got us in right away. I did not have an appointment and really needed to get car service.

Rod J.

29 de jun. de 2013

I have purchased many auto's from Beuckman Ford over the years and have always been more than satisfied with Sales and Service.

Jack & April

29 de jun. de 2013

My wife and I worked with Sara Beuckman who patiently showed us all of the vehicles we were interested (7 overall!) and was able to answer all of our questions. We decided on going with the 2013 Ford Flex and have been extremely happy with it since we purchased it. Not only does the Flex look good in our driveway, it also is a smooth drive with all of the space and safety features we need for our growing family. We were very impressed with the willingness of the rest of the Bo Beuckman staff to help out during the buying process and look forward to working with Joe Beuckman again on future purchases! If you aren't sure where to go for your next car, we suggest that you Go to Bo!

Jon

28 de jun. de 2013

Purchase of new vehicle was hassle free. No gimmicks. No pressure. Salesman was very helpful and knowledgeable. We concluded our purchase on first visit

Carmen and Jim Sorbello

14 de jun. de 2013

Zach Beuckman was very personable and treated us with much respect providing excellent customer service from beginning to end. In addition, Every other staff member we encountered was friendly, helpful and very knowledgeable through the entire process. We would recommend Bo Beuckman Ford to any of our friends and families.