Gabe

13 de ago. de 2016

Helpful, polite and prompt. Can't ask for much more than this.

Sharon Rostykus

2 de ago. de 2016

I just bought a 2015 Cadillac from Bob Moore in Edmond Ok. My salesman was Mark Lee and I have to say it was the easiest, most fun experience in buying a car I have had. Mark is knowledgeable, personal and has a really fun personality. He made buying easy. I would recommend him to anyone who wants a new or used car. Thanks Mark for all your help! I also had a good experience in the finance department. I can't remember his name but he was filling in for someone and he was great! He was very kind and worked hard to make sure we were happy.

Erica OKC Realtor

17 de jul. de 2016

After purchasing my car from Bob Moore, I realized that it was one of the best car buying experience I've had in a long time. The sales staff were not pushy and helped me stay within budget. Best experience by far!! Thank you Bob Moore. I'd highly recommend.

Sam & Sally Stone

3 de jul. de 2016

Facility was clean, comfortable and the vehicle inventory was well represented. Sales staff was well versed and made sure our interest process was smooth and did not rush our decision. Our salesman "Ron" made the process even easier. We would recomend Bob Moore Cadillac without reservation.

Jolie Boke

29 de jun. de 2016

Diron turned a very frustrating experience with my car, to a very pleasant one!

Donnie

16 de jun. de 2016

Reese the salesman took great care of me and was not pushy at all. Really new about the vehicle he was selling which made me comfortable in my purchase. Adam the GM was straight forward and gave me the best price possible and he worked well with his sales team. They have a very nice facility and great staff to make purchasing a vehicle from them very easy. If you are looking for a Cadillac, this is the place for you,

Hal Lambert

13 de jun. de 2016

I bought a 2016 ATS Coupe and I live in Virginia (1,300 miles away). Jonette, Jeff and Tim did an outstanding job of getting this deal done and the car delivered. Jonette did an especially wonderful job answering all of my questions and keeping me informed all along the way. She even gave me updates on her day off. I could not be more pleased with Bob Moore Cadillac and the sales and finance team. I give them my highest recommendation possible.

Bill Turner

11 de jun. de 2016

Our salesman was Clark Woodfin. He was knowledgeable and friendly. He made the buying experience easy. He was responsive to texts and all questions. This is our 3rd car bought from Bob Moore. It is because of experiences like the one we had with Clark that we will buy from them in the future. Adrian in finance was also great to work with. If you are in the market for a Cadillac go see these guys!

Satisfied costumer

8 de jun. de 2016

We'll never buy from anywhere else!!! This was, hands down, the best experience we've ever had with buying a car. The process was quick and easy... stress free. Every single person that we came in contact with went above and beyond to help us, from our salesman to the new GM, Adam. Diron, in the service department, was quick to help us with any questions and concerns that we had. We can't say enough great things about this dealership and the way it is run!!!

Jessica S.

7 de jun. de 2016

Adam Black, the General Manager, and Jonette Baker, our Sales Consultant, were absolutely amazing. They helped us so much. Adam sat down with us and explained a variety of options to get me the car I wanted with a monthly payment I was comfortable with. Jonette communicated with us via text in the weeks before we came to the delearship to make sure she knew exacty what to show us. I was given an excellent deal and felt treated wonderfully. I never felt like anyone was out to make a commission or trick me into something I wasn't comfortable with. Hani, the Business Office Manager, even gave me financial advice on how to deal with the total loss of my previous vehicle. I was absolutely impressed and highly recommend Bob Moore Cadillac in Edmond!

Kim

5 de jun. de 2016

Thomas Massen found the cadillac that I wanted and delivered it on time with phenomenal service. I was in and out and now driving a beautiful cadillac. Thanks again!

Mike Fina

3 de jun. de 2016

Mark Lee in sales and Adran Gibbs in financing are First Class! They made the buying experience easy and treat you right!

"Sallie C","CarFan".

1 de jun. de 2016

I have never been assisted in such a courteous and polite way. Thanks to Mark Lee and Adran Gibbs for their great service in assisting me in purchasing my car, they were both very detailed and patient in explaining everything I needed to know about my car. Thanks to Bob Moore C. for having such a professional and energetic environment. Mark Lee and Adran Gibbs excellent service guys.

Terrance Green aka Escalade Fan

31 de may. de 2016

My experience in searching for the vehicle I recently purchased was quick and very specific. I got exactly what I was in search of. The sale was easy and delivery timely. I've used this dealership for over 10 years with my other Cadillac and they have always been fair and treated me with exceptional professional customer service. I highly recommend them to anyone looking for honest people. Dixon Carter and Thomas Maassen are great to work with.

DJ Brandenburg

30 de may. de 2016

Great service for the maintenance requirements, I respect them for NOT trying to over-sell but make suggestions when recommended service is needed... Amanda Hamlin, Service Consultant, performed a friendly and great job !

Jay and Blair

21 de may. de 2016

Mark Lee gave us the best car buying experience ever. His response time to calls or texts from us was immediate. He got everything from us that he needed before we arrived so all paperwork could be completed by the time we arrived and he didn't forget a thing. We drove nearly 5 hours to buy a used Nissan Armada that we came across online and it was even better than Mark and the pictures described. Everyone else we dealt with showed the same level of respect and professionalism. Thanks Bob Moore for allowing your staff to work the way they do. If you're looking for a new or used car start with Bob Moore, and do yourself a favor and ask for Mark Lee, we certainly will the next time we're looking for another vehicle.

VJones

20 de may. de 2016

All of the staff at Bob Moore Cadillac are very professional and friendly at all times. Kyle Stephens takes care of every detail related to making sure my vehicle performs at its best. I appreciate Mr. Stephen's expertise and information he provides about my vehicle and other Cadillac products. Thank you

Music man

12 de may. de 2016

I was on my way to a Dr. appointment, when I noticed a warning that one of my tires was losing pressure. I called the Bob Moore service department and was quickly connected to a service advisor. They recommended diverting from my appointment and bringing the vehicle right in. By the time I got there (I was less than 10 minutes away), they had notified my service advisor and he had a loaner vehicle ready to go. I signed for it and left immediately arriving in plenty of time for my appointment. After the appointment, I received a call letting me know that they had to order a new tire. The tire came in the same day and by 5 PM, I was back in my vehicle with a new front tire. That is service that most other dealerships would find hard to beat...

BillHy

26 de abr. de 2016

The group we worked with is out standing and they all exceeded our expectations, we really appreciate your teams hard work and good attitudes, the wiliness to help people.

james & margaret reeves

13 de abr. de 2016

We wanted to upgrade our 2015 Cadillac Escalade & the Bob Moore Cadillac team in Edmond made my transaction happen easily, promptly & satisfactorily. That's why I chose Cadillac in the first place & would highly recommend this dealership to my friends, family members & others.

Will Dodd

8 de abr. de 2016

I am allway treated great at Bob Moore Cadillac, Diran Carter allways make sure our car is right when we pick it up, Misty Mann allways goes out of her way to help, Have to give a big shout out to Jeff Powell for going out of his way to get us a loaner car. Thank You

Oma Howard

23 de mar. de 2016

I enjoyed coming up and dealing with your people. They have always been very nice to us. Sorry I can't buy more cars than I do. I enjoyed working with Mark Lee and Jonette Bauer

Mark57

18 de mar. de 2016

People were friendly and knowledgeable, BUT I still cannot believe that it took six days to get my 2010 DTS repaired. Staff said they had to get a part from a snow-bound factory in Michigan. Seriously? No parts house between Chicago and Houston had the part in stock? I still don't believe it. And Yes this has definately hurt my image of Bob Moore and left me dis-satisfaction with the service provided. I have purchased two new Cadillacs here but will likely shop for my next one at the dealer in Guthrie.

DOK

29 de feb. de 2016

I purchased my new ATS from Bob Moore Cadillac. I was treated like royalty. They were unfailingly courteous, knowledgeable and fun. And I love my new car!

Jack

19 de ene. de 2016

This dealership offers great personalized service and financial guidance that is excellent. Bob Moore Cadillac staff and service are super.

Larry & Chyrl

29 de nov. de 2015

Great buying experience!!! I would recommend purchasing a car from the Bob Moore dealership.

Diane V.

15 de nov. de 2015

As a repeat customer at this particular dealership, I have come to expect the great service they provide from beginning to end on a vehicle purchase. However, this last experience was above and beyond those expectations, because of the exceptional job that Sales Consultant Dylan West did. He knew the product, in this case the Range Rover Sport, inside and out and was very patient as I narrowed the selection down to two vehicles. Besides being knowledgeable and well-spoken, this young man was the most dapper dresser around! After finishing my vehicle transaction, I was concerned about a few remaining items left in my previous vehicle and told Dylan as much. To my surprise, he had already moved everything from my old vehicle to my new one. Everything was in place exactly as it was, down to the smallest detail; like hanging the ornament from the mirror and putting my vent air freshener in place. This exceptional service experience was the caliber that one would expect from both a Land Rover Dealership and its Representation. Keep up the good work!

Waunita

14 de sep. de 2015

I was impressed with Sam Grimmett, the salesman. He was easy to talk to. Presented the car with excellance. Very kind and not pushy. I do not like a pushy salesman. Thank you, Sam.

My First Subaru

2 de sep. de 2015

Ordered a 2016 Legacy LT. My salesman was Ivan, great service with no drama. The car arrived four weeks ahead of schedule and delivery was perfect. One of the best purchasing experiences I have had... and I do not enjoy buying cars... After receiving my car, I was dragged to another dealership to help my daughter look for a Hyundai. (same day!) That was the worst car purchasing experience I have ever had... For some reason she just would not consider a different vehicle... now she knows... at least for a short while that dad may have a little more experience than she does... ;-)

Janice MG

28 de ago. de 2015

I bought my first Subaru Outback and love it! My sales specialist was Timothy Chesnut...great guy to work with. He clearly brings a wealth of knowledge to this job...answered all of my questions and then some with no pressure. Now, six months after my purchase, I still pick up the phone when I have a question. He remembers me and, more importantly, he knows the answer! Best car purchase experience I've had yet!

Robert Karges

16 de ago. de 2015

Overall a good experience - Carl Abrams, Subrau Sales Consultant was a pleasure to work with - no high pressure which was nice.

Charles Gann, Owner - Access Computer Services LLC

11 de ago. de 2015

I have dealt with 5 different dealerships in my life and I must say my experience at Bob Moore was the most pleasant and professional car buying experience I ever had. They did what they said they would do, followed thru with their commitments, and I didn't have to stay there all day long! When you hear a salesman actually say, "I don't know, I'll have to check that out" then you know your dealing with someone that's honest and has the customers best interest in mind. Our salesman, Thomas Maassen provided a top notch sales experience by showing us our options with no pressure at all. The finance department got me in and out and everything went smoothly. Thank you, Bob Moore and I will be back and refer anyone I know that's in the car market to your dealership! Thank You, Charles Gann

V. Jones

25 de jul. de 2015

Kyle Stephens and staff at Bob Moore Cadillac in Edmond, OK were very courteous, professional, and prompt. Kyle always has a few moments to chat with me about my car and just have pleasant conversation during the times I bring in my car for service, and I appreciate this extra care and concern he extends to his customers. Thank you

Robertsea

23 de jul. de 2015

Took my SRX to service with unknown motor problem. Service writer Diron Carter quickly checked the vehicle and explained what the issue could be so I left the car. Mr Carter quickly called to give me updates when they knew exactly what I needed with all my options and - when I can expect to get my SRX back. Now it runs like new and I feel like they saved me money - very Professional service! Thanks!

Kenny B.

21 de jul. de 2015

We won't shop anywhere else. We love our Subaru and so far we have purchased two from Bob Moore.

Pleased Customer

30 de jun. de 2015

I am a repeat buyer from Bob Moore Cadillac. I was treated very professionally buying my CTS. Salesman (Cole Gray) was very knowledgeable and I never felt pressured. The CTS was just as advertised and fairly priced. I definitely would recommend Bob Moore Cadillac to my friends and all that would inquire.

Lt PWJ

28 de jun. de 2015

Jennifer Rogers sent us to Robert Davis for our salesman. He was very knowledgeable and personable. The "negotiations" over the price was easy, and then the finalization process was painless. There was no heavy handed sales. We will really like driving our new "toy" , and the buying experience will make it that much more enjoyable. We recommend this dealer (and salesman) to everyone.

D. Owens

31 de may. de 2015

We were immediately greeted when walking in the front door. The facility is very clean with lots of natural lighting. Sam G. assisted us with our purchase. He was very helpful from beginning to end and was very knowledgeable..he even helped me instal our car seat. Santiago assisted us with our finances. It was quick and fairly painless. Haha. This is my 4th car I've owned..I've also spoken with others about their car purchase expierences..and Subaru was the best expierence. They seem to really care about their customers.

Frances

30 de may. de 2015

Jason Webb was my salesman, and he was excellent. No pressure, just explained the features of the car. I drove it twice,and then decided to buy. It was raining and storming that day, and he pulled the vehicle into the showroom to show me how to use the gadgets and whistles. Great experience! Ask for Jason when you go to the dealership.

ShirleyW

19 de may. de 2015

Highly recommend this dealership. Robert Davis was great to work with.

roniallen

18 de may. de 2015

Jeff Ivison is the best. raining the day we looked at cars and test drove and it all went fantastic. really appreciate the salesman and all the landrover waiting room next door.

Jesse G.

12 de may. de 2015

Overall I would say this was the easiest buying experience I have had in buying a car. The people were friendly, worked with me to get the value I was looking for. Really excited to now be apart of the Subaru family. Thanks to Robert and team for all of the excellent service they provided. Do yourself a favor and just go there.

SubaruCam

6 de abr. de 2015

What an amazing experience. At every point, I felt cared for. Every transaction was straightforward and honest. Never had a better buying experience.

Ewynn24

1 de abr. de 2015

Everyone at Bob Moore Cadillac is so friendly and helpful.

Mark,

23 de feb. de 2015

Got my new outback with everything I wanted and needed thanks to Darrell, class act.

C. Horton

18 de feb. de 2015

Our recent purchase at Bob Moore Subaru in Edmond was the best car-buying experience we have ever had. We have bought many cars through the years so when it came time to do so again, we were in dread. They surprised us. Every single interaction from sales to finance to service was enjoyable. We left there feeling like we had just been with friends and family. Craig in sales is awesome. Luke in finance is fantastic. Speaking with service about my Resist-all treatment, they have impressed me as well. Oh, and did I mention that I got the deal of a lifetime? We have considered purchasing this vehicle for almost 2 years. I KNOW the price and quality we got was the very best available. Great experience all the way around!

Tammy McKinney

9 de feb. de 2015

Thank you Mark Lee for going above and beyond! You made us feel special and truly appreciated as a consumer. I would recommend you and your dealership to anyone, especailly people I love! :)

weimerb00

5 de feb. de 2015

Had a fun time. Made it nice and easy. Had a great set of cars. Ill be back for the next one for sure. Thank you very much

Big 'E'

2 de feb. de 2015

I found my car on the internet, called the dealer and set up an appointment for the next morning. John Messiah met me on arrival, had the car parked out front waiting for me to drive, rode with me on a test drive, and simply asked what do you think. The car was in excellent condition, the price was great, and the buying process was simple and easy. No high pressure or "If your buy today" run around. Since I drove myself to the dealership, I needed someone to follow me to my wife's employer to drop off my old vehicle and rode back to the dealership with me in my new car. Jon did just that. Great! Excellent buying experience and courteous, helpful service.

Dedra, Outback fan.

27 de ene. de 2015

I went to Bob Moore Subaru Saturday and they were extremely helpful. I especially would like to mention the salesman that helped Naaman Gore was very nice and help me in many ways. Thank you all, I love my Outback.

Michelle

15 de ene. de 2015

JR was phenomenal! Listened to everything I wanted including the odd request of laying down in the car. He was extremely personable and talked to my boyfriend and I at length about our similar love of the outdoors. He made me an amazing offer that made it very easy to go no further in our car search than his desk. Eric in finance was also great walking through all of the great packages that Subaru offers. JR also checked up on me just two days later to make sure I was still satisfied. Great employees Bob Moore Subaru! I am in love with my new car!

T Allen

11 de ene. de 2015

I love my new SRX. This is my 2nd one and I really have liked all of my 4th Cadillac. I really enjoy driving Cadillac's but I really am spoiled by Bob Moore Cadillac, sales and service. I love have the same service rep when have service done, but I also am equally happy with the same sales rep. Thank you Bob Moore Cadillac for your great team and for always taking such good care of me and my cars.

Kap13

8 de ene. de 2015

I travel from Tulsa to Bob Moore Subaru to purchase a Subaru Crosstrek. My salesperson Darrell had everything ready when we arrived. Made my selection on the their web-site. He went over all the details about the car along with us test driving it. The finance department was very friendly and helpful. I have never purchase as vehicle in such a short time frame. My overall experience from Bob Moore Subaru is one of excellent service to the buyer. You want be disappointed shopping at Bob Moore Subaru.

Owasso_guy

3 de ene. de 2015

I had been shopping for a Subaru Forester for several months. Bob Moore had some really good prices online so I decided to visit their dealership. I worked with JL Fletcher. He asked me what I wanted for my Honda Civic as a trade in. They gave me what I had asked for. Then they came down on the price of the Forester. What a great experience. Ill recommend Bob Moore to my friends and family.

Al

2 de ene. de 2015

I purchased a 2015 Outback 3.6 w/Eyesight. I could not be happier with the vehicle and options. Anthony Gore was very helpful in showing the Outback models and helped me make my final decision. Sara King and Gunner Poe were also helpful. I was never pressured to buy and the whole experience will bring me back.Thanks to the entire Bob Moore Subaru team.

JRRobison

31 de dic. de 2014

I purchased a used Jaguar VDP from Ron Reeves. Sara King was my internet salesperson. I enjoyed my buying experience very much. They made me feel like family. I will purchase from these guys again soon. J. R. Robison

Mike Graham

28 de dic. de 2014

I've bought six cars in the last five years and Bob Moore Land Rover has been the best experience I have had with a car dealer ever. Gretchen was by far the best sales person I've encountered. She knows how to treat the customer and is down to earth to assist in anyway possible. Friendly, professional, and knows the vehicles when I was searching for the best price. Even after my purchase, she was there to answer any question or assist when needed. I would gladly recommend Bob Moore Land Rover to any of my friends or family members!

Fred and Lou

27 de dic. de 2014

Anthony Gore was the Sales Consultant that showed the car to my wife and me. We were interested in a Outback on the showroom floor and he immediately said I will get it off of the floor and show it to you. We appreciated that but we were in a hurry and did not have time for that. He then said he could demonstrate one outside which he did. We liked the demo and told him we could come back the next morning if he was working. We purchased the car on the showroom the next morning (Christmas eve) although we did hear someone say that they thought Anthony was off that day. The deal was very professional done from the price negotiation (traded in a car), through finance to connecting the iPhone and making sure we understood all of the complex options.

Grammy to be "Sandy"

16 de dic. de 2014

I can honestly say I have never experienced such a positive impressive no stress car buying transaction prior to this. Expecting our first grand baby I wanted a 5 star safety vehicle such as the Subaru Outback !!! My salesman "Carl" is a wonderful knowlegable pleasant sincere person who is passonate about the product he represents and sales. I also enjoyed if one can imagine working with "Dennis" in the finance department another awesome sincere individual, my experience was phenominal and exceeded my expectations, kudos to the Subaru peps a great group of people helping this future "Grammy" to be!!!!!!!

IrishAl

13 de dic. de 2014

I was shopping for a new car and drove a bunch of the competition. Kept coming back to Subaru and Anthony Gore was super patient with me. In the end I put a deposit on one coming in, it didn't have the eyesight stuff. In the research I did, I was on the fence about it. Anthony explained what it was all about and that it was really worth it. He let me test drive one with eyesight and a 3.6 version. By doing that I ended up with an eyesight model and decided I didn't need the 3.6. I got what I wanted, a great price, and very easy to work with people from top to bottom. I've bought many cars throughout the years and Bob Moore Subaru is hands down the best I've dealt with.

Happy Customer

10 de dic. de 2014

We purchased a vehicle online from William Dodd, a salesperson from Bob Moore Cadillac. We were very apprehensive to purchase a vehicle online without seeing it for ourselves. Mr. Dodd went to great lengths to accommodate us--he sent us several pictures and then videoed the vehicle for us! We could actually see the condition of the vehicle--this helped us tremendously in making our decision to purchase! He also set up all the transportation for us to receive the vehicle! Fabulous customer service!

jeslizmom

8 de dic. de 2014

I was dreading buying a new car. This was my first time buying a car and Bob Moore Subaru was very helpful and the process went smoothly. I would recommend them to anyone. Everyone was super friendly and helpful.

Ben S.

6 de dic. de 2014

I had a good experience shopping for a new car at Bob Moore and appreciated the extra mile Gretchen and Robert went to help me find the right car. Thank you!

CG Trotter

3 de dic. de 2014

I was determined to buy another Toyota when I went to "look" and see what they had to offer. Thinking about a used Outback, Robert said I might want to consider a Forester because I have driven pickups for the last 25 years so I gave it a test drive. He was so right. I told him what I wanted to spend and he found the PERFECT one for me. I got a fabulous deal and I am SO proud of my new white Forester! I was nervous being where I did not know anyone but the staff made me feel right at home. Thanks a million to Robert and Dustin in sales and Eric for his help with financing that worked for me. Special thanks to Jeremy for his help and for having such a terrific staff. I look forward to many more years of great service! You cannot go wrong with a Subaru and the great staff at Bob Moore!

Prakash Patel

2 de dic. de 2014

Monroe Hinton is great sales person to handle your purchase at Bob Moore Land Rover he took great care of us keeping us informed on status of our vehicle when we should expect delivery very professional individual to deal with.

DLOW

28 de nov. de 2014

Totally professional and easy to work with - that's how I would describe Naaman and Anthony at Bob Moore Subaru. I had done some online research and we decided that a Crosstrek would definitely fit our lifestyle and would probably be the last car that we would need to buy. The additional 7-year warranty was a big plus also. Eric in Finance did a great job of explaining all of the warranty options. If you're interested in a new Subaru - go to Bob Moore Subaru and ask for Naaman.

BG

22 de nov. de 2014

Each person I came in contact with at Bob Moore Cadillac was very courteous, professional, and on point. It was actually the best car purchasing experience I've had. I was somewhat loathing having to go through the process of buying a new car, but the people here were accommodating and quick to the point, and all within an hour out of my day.

LeroyC

16 de nov. de 2014

Anthony Gore was a great help as we drove a Forester and an Outback among 5 other SUVs. Never any pressure and all questions answered professionally. Once we decided on an Outback, he found the car we wanted when it wasn't available in their inventory. It showed up ahead of schedule. The best part was a price we could not beat anywhere else.

ryane

14 de nov. de 2014

My wife and I had a great experience purchasing a new Forester at Bob Moore Subaru due in large part to the efforts of Anthony Gore. Anthony answered numerous questions, took us on several tests drives, and was always ready with anything we needed during the time we were looking at Foresters and Outbacks. He was always incredibly professional and polite, never pushy, and was great to deal with. Id highly recommend going to Bob Moore and asking for Anthony if youre shopping for a Subaru in the Oklahoma City area.

SubaruDriver

4 de nov. de 2014

From the very beginning, the experience was a positive one. I was a very particular customer with a very specific set of options that I wanted. Mr. Gore was patient, supportive, and positive throughout both days that I contemplated the exact car that I was looking for. Plus, the financing was totally easy and worked out in my favor.

SubaruForesterFan

4 de nov. de 2014

From the very beginning, the experience was a positive one. I was a very particular customer with a very specific set of options that I wanted. Mr. Gore was patient, supportive, and positive throughout both days that I contemplated the exact car that I was looking for. Plus, the financing was totally easy and worked out in my favor.

Kilroy

1 de nov. de 2014

I worked with Robert. He was never pushy, which to me is a requirement. He made sure that he answered any questions that I had and worked hard to make sure that I got the car that I wanted, instead of trying to sell me a car that he had. He was also friendly, which is an added plus.

WBTB55

31 de oct. de 2014

I was in the market for a 2015 Outback 3.6 and was realizing they were hard to find. Jennifer in the Internet sales answered my questions quickly via email and when I was going to be in OKC she set me up to meet Carl at Bob Moore Subaru in Edmond. My local dealer was not much help and Carl did everything he could to find me a car without having to order it and wait 2-3 mths to get it. My husband and I came for a test drive once the one I wanted came in. The whole process was comfortable and not high pressure at all and we were able to take it home with us with all parties happy. I will recommend them as it's worth the less than 2 hr drive from Broken Arrow.

Bickford Family!

30 de oct. de 2014

What a team! Jonette was such a blessing to my wife and treated her great. Got exactly what we needed for our family and we were not pressured into something we did not need. The finance group was awesome as well. Really the best experience my wife and I have had purchasing a vehicle.

KNDL

3 de oct. de 2014

We had purchased a vehicle from a Bob Moore dealership a few years ago and felt that the staff were attentive, informative and interested in providing a good car buying experience. Having decided to acquire a newer vehicle, we choose to visit another Bob Moore dealership in researching an appropriate vehicle. Our interest was not limited to Bob Moore vehicles and we visited several other dealers. In part because the Bob Moore salesman was professional, we subsequently purchased another vehicle from a Bob Moore dealership. The Bob Moore staff were all friendly and helpful, including other sales people, finance people, and maintenance personnel. It was a stress free and pleasant purchase experience, and any future purchases will include a visit to a Bob Moore facility.

BartlesvilleSoonerFan

17 de sep. de 2014

Overall, my wife and I had a fantastic experience buying our 2015 Subaru Forester from Bob Moore Subaru! During a recent storm, a large tree fell over and totaled our brand new Ford Escape we had just bought in February. I have always been a Ford man; however, we spent hours researching compact SUVs and the new Forester hands down came out on top. We decided to stop by Bob Moore Subaru and test drive one, and instantly loved it. The handling was fantastic and it drove incredibly. It also put me at ease knowing the Forester received a 5-star overall safety rating, making it one of the safest SUVs on the road today. Not to mention the all-wheel drive on the Subaru makes them all the more safe in bad weather. Anthony Gore answered every question we had and did a fantastic job displaying all of the features of the car. We couldn't be more satisfied with our purchase and with the customer service at Bob Moore. The best advice I can give anyone who is in the market for a safe, fuel efficient, and great looking SUV is to go talk to Anthony at Bob Moore Subaru! You will not be disappointed!

ChefScottyOKC

13 de sep. de 2014

The first automobile I bought for myself was an Escalade from Bob Moore. I was a little nervous and anxious, because we have all heard "car salesman" horror stories. I had none of that, and drove home with a wonderful SUV that carried me through starting my own Personal Chef business, and also a new home. When it was time to let her go and upgrade, there was no doubt where I was going....back to Bob Moore Cadillac. On a whim I stopped in on Labor Day. It was hot, and they were busy. Salesman Chance met me outside, and asked what I was interested in seeing. I told him the year range of Escalade I was looking for, trim, and package. He new where to show me, and picked out two escalades for me to look at and test drive. The one I chose was perfect, and I could not leave without driving her home that day. His Sales Manager and the Gentleman in financing gave me the no pressure approach, and answered every single question I had. I appreciate their honesty, their knowledge, and the way they all want to see their customers happy with the purchase. Professionalism and courtesy from everyone in the building and on the floor. I'm a Bob Moore customer for life. See you guys for #3!

gjkeil

9 de sep. de 2014

I recently purchased a new Forester from Bob Moore Subaru and was pleasantly surprised at how competent and nice everyone was; in a professional, sincere way, not a phony cheesy way. The sales person I worked with was Jason Webb and he was so knowledgeable and wonderful to work with. Everyone there was top notch and the level of professionalism was so much higher than I anticipated. I love my new car and it was a pleasure to buy it from the group at Bob Moore.

Terry D. Clark

26 de ago. de 2014

I have owned several new Cadillac's and always felt the Cadillac experience was very good compared to other cars I have owned but the last few days of working with Will Dodd at Bob Moore Cadillac in OKC Oklahoma has been outstanding. He has made me feel very special and has went out of his way to make me a satisfied customer. I will definitely go back to this dealership for my next purchase.

DVH

24 de ago. de 2014

I had a great experience at the Bob Moore Subaru dealership. The salesman was very helpful and polite and they gave me a fare trade in value on my vehicle. I will be bringing my wife there when it is time and request the same individuals I dealt with last time.

Escalade owner

11 de ago. de 2014

Excellent sales person. Jonnette goes above and beyond what is required. Such a smooth process.

Tami "New 2015 Subaru Forester Owner"

11 de ago. de 2014

My experience with Bob Moore Subaru far exceeded my expectations and certainly squashed the stereotypical idea of the high pressure fast talking car salesman. The atmosphere was clean, calm, friendly and actually relaxing if you can believe that! I felt respected and cared about through the entire process. My salesman was Naaman, He was present, couteous friendly and helpful. I was definitly surprised at the entire experience. I ended up with EXACTLY what I wanted and am now "IN LOVE" with my brand new 2015 Subaru Forester Limited!! Y-A-AY to Naaman and also Gunner and everyone at Bob Moore Subaru off Broadway Extension in OKC. Tami Guthrie, Oklahoma

Dr_VJ

9 de ago. de 2014

Kyle Stephenson is always very professional, friendly, and knowledgeable. He goes out of his way to explain everything that is being serviced on the vehicle. All of the staff are very nice and pleasant, and really seem to enjoy their work, very nice to see great collegiality!

Playinem03

3 de ago. de 2014

Our sales rep was named Naaman Gore. He was very helpful and knew the answers to every question we asked. We got a 2015 Forester and we love it! Naaman even helped us schedule a time to add heated seats. We would highly recommend Naaman Gore and Bob Moore Subaru!

Dan_Choctaw

30 de jul. de 2014

This is our second purchase from Bob Moore. What a great experience. Fair trade-in price for our 2009 CTS. Wonderful salesman (Chris O). Previous service experience has also been outstanding. We highly recommend this dealer for anyone looking for a great ride!

Ann and Brad

9 de jul. de 2014

Utterly professional from start to finish. Our sales rep, Anthony Gore, really worked for us. He listened, was very down to earth about the features of each vehicle and let us make decisions based on our own best interests. We never felt pressured, but rather empowered by real information which he provided at every turn. I will never buy another vehicle anywhere but Bob Moore and from Anthony Gore.

Happy Outback Owner!

29 de jun. de 2014

Bob Moore Subaru maintains a relaxed and professional atmosphere. I was fortunate to be served by Jason Webb who is very knowledgeable about the Subaru models, but also has personal and communication skills that made my shopping experience so pleasant. Jason listened carefully to my preferences and identified the car most suited to me. I purchased a 2014 Outback and just love it. I never felt pressured to purchase a car, but, rather, felt Jason Webb sincerely wanted to help me find the right car for me.

Dr. V Jones

28 de jun. de 2014

I have been extremely pleased with the professionalism, friendliness, and prompt service provided by all of the staff each time I visit the customer service area. Mr. Kyle Stephens engages with each customer, and is pleasant, professional, and very informative about what is happening with my vehicle. He explains the issue in common terms so that someone without a background in auto mechanics can easily understand, and I really appreciate that!

thp

24 de jun. de 2014

Mr. Jason Webb, salesman, was very nice, helpful, and careful to allow the excellent features of the Subaru Forester to convince me of its quality, dependability, and classiness. The only complaint I have is with the finance department. The closer seemed to pressure me to buy additional extended warranties for what I considered to be abusive prices - a greedy attitude, as I was already paying cash for the vehicle.

E-rac

23 de jun. de 2014

One of the best times I have ever had buying our new ATS today at Bob Moore Cadilliac. The whole process was GREAT!!

Kendra W.

16 de jun. de 2014

Best car buying experience that I've ever had. Very thorough test drive. Carl even sent me cookies afterward as a thank you. Super nice people.

Kyle G

9 de jun. de 2014

New Car Buyer Pros: Great sales staff. No pressure style. Anthony Gore made buying my BRZ the easiest experience I have ever had. Fantastic hard working finance department. Cons: Not a one but I wish I hadn't been wasting my time with other dealers when I should have come here first! I don't have much to say other than this was my first car purchase with no assistance. I had taken my old RX8 into Bob Moore Mazda for servicing more than once and they were super helpful and understanding so I decided to come back to look for a subaru. I came in expecting to bargain and argue and get hounded by sales staff but I was pleasantly surprised. Anthony Gore came out of the store and the first thing he did was listen to exactly what I was looking for. I knew I wanted a BRZ from the first time I saw one a year ago and had done quite a bit of research recently. Anthony pointed me in the right direction and was definitely more of a guide than a pushy salesman. We went for a test drive and after some friendly banter I was sold. He made the paperwork a breeze and even brought me a more accurate price (cheaper) representation than the consumer reports I brought with me. All in all Bob Moore has never let me down and has gained a customer for life.

George

5 de jun. de 2014

Every service experience I have had at Bob Moore has been pleasant, professional and delivered as promised. Definitely, the best dealership I have dealt with in over 50 years...

Lucille

2 de jun. de 2014

They went out of there way to help me whe i forgot to pick my car up on time. I appreciate them very much

Jojo

2 de jun. de 2014

Ask for Mr. Shaun Hunt....it was time to trade our '08 Escalade for a new one....bad timing if you were wanting a '15 model, because only a few were available. Shaun let me know he had one available, and was willing to make our long distance transaction possible, no matter what it took...Very professional, answered all my questions, and was willing to go the extra mile for us, timely delivery...highly recommend, and a personable guy to boot....thank you Shaun.

Walter Family

2 de jun. de 2014

We recently bought our first Subaru, a 2014 Outback 2.5i Limited. The experience was wonderful, we especially appreciate the time and attention of our sales representative, Robert Davis. I am cofident we will be working with them for our future service needs too.

mjReview

1 de jun. de 2014

I don't buy a new car very often. I needed one and went on line to see what various dealers had that met my requirements. I received a response from Bob Moore Subaru stating what they had and we made an appt. with Carl Abrams. I was shown a car they had that matched my requirements and we went for a drive. I was also shown some other features available. I was given printout with the prices of the various cars I had looked at. I told them I had other cars to look at. But in the end I decided on a Subaru. Went back to the dealer and the salesman who had been working with me, dropped everything to make sure they had the car I wanted and worked up the sale. He got the car ready while we met with the finance, Nick Larsen, to work that end of the sale. Throughout the entire dealing with both Carl and Nick, I was treated with respect and they worked hard to make sure I was pleased with how the process was going. When I need a car again, I will certainly start with Subaru and Bob Moore dealership and Carl Abrams. Until then I will continue to enjoy the new Subaru I just bought.

Boldgolfer in WA State

26 de may. de 2014

I found my 04 Seville on-line. I called the dealership and talked at length with the sales rep. The vehicle was 10 years old but not wholesaled. And Cadillac dealerships are really picky on keeping pre-owned autos. The people I communicated with were professional, courteous, knowledgeable and helpful. I had the car delivered to the Spokane area from Oklahoma City and they assisted me in that. Upon delivery, the vehicle was exactly as they stated! And it's going to be a great ride for many years to come. Overall I would overall rate the Moore Cadillac dealership at 4.5 stars. Thanks!

Ronald

22 de may. de 2014

As has been since my first purchase of 2005 CTS to purchase and service of my 2012 SRX, I am very pleased with the service and my SRX!

Mary

14 de may. de 2014

Diron took complete care of our routine vehicle service maintenance items. His vehicle service knowledge made us feel secure that we were getting the appropriate service necessary to maintain our vehicle's condition.

Brenda

14 de may. de 2014

Swapped the air out in our Corvette to Nitrogen. Awesome break area and snacks. Was in and out of there before I knew it. Thank you. SJ DuCharme Edmond

Kcaesar

13 de may. de 2014

My boyfriend and I walked in to look around. everyone was nice and laidback. they made me feel great and did not pressure me into anything. I drove a XV Crosstrek and fell in love with it. They then worked with me to find me the perfect one. I ended up choosing an orange one and they had to send someone to Kansas to pick it up for me. No onee seemed upset or annoyed at the extra work of getting me the car I loved. I highly recommend this dealership to everyone, because I have already told all my frainds and family they need a Subaru from Bob Moore.

Gary

9 de may. de 2014

Every time we have needed to have our 2011 Cadillac SRX serviced, whether it's just routine maintenance or a problem (which is RARE), we have had the most positive experience we've ever received from any service department! Doug McKenna and his team have made us make the decision to always own Cadillacs both because of performance and reliability, but also for their superb service department at Bob Moore Cadillac of Edmond. Thank you! Barbara and Gary Hayes

Kristopher E

8 de may. de 2014

I will never by a used car again. One week after buying I have it get the breaks replaced. The used car manager is not nice at all!

Paula

26 de abr. de 2014

Diron is the best! He is so kind and efficient and I so appreciate how he keeps me updated about my car.You could not have a better or more professional young man representing your company. I am so thankful for him because I know that I can always count on him. Sincerely, Paula Schick

Martha

26 de abr. de 2014

Car shopping was a very pleasant experience. John Gullett worked with me to make car delivery convenient for me and helped with initial set up of programs in car. The financial part of the deal went very quickly and was explained in detail. The service at Bob Moore has been excellent. This is my 5th new car lease at Bob Moore. I had 2 other Cadillac's prior to these from a different dealership.

David

25 de abr. de 2014

Diron is the best service advisor ever. He is always very informative about what is being done to my vehicle and in a very timely manner.Marsha

Douglas

24 de abr. de 2014

Diron is wonderful. He had my loaner car ready when I arrived, and took care of my oil change, and 30,000 mile check up.They removed all the dents with out me asking them to do so, as we do have the dent policy. I feel that is service above and beyond!!! We have never received such excellent service!!! Thank you Diron!!!!!

Brenda

21 de abr. de 2014

Always a clean and immaculate dealership. What an awesome staff of caring individuals. We love this dealership and recommend then frequently to friends and associates. Steve and Brenda D. Edmond Ok.

Angela

18 de abr. de 2014

Doug McKenna is a great service provider. He really cares about my automobile. He's patient and very understanding of my requests to keep my vehicle in perfect running order. All of the staff that I have encountered over the years are very nice and helpful. Even the cashiers know me by name and sight...Thank you for such good service.

Donald

16 de abr. de 2014

i was only there for a short time. I was met as I got out of the car and all I needed to do was give him my keys. Very easy, very handy

Ben

16 de abr. de 2014

Your service advisors are fantastic, Doug , Reggie and diron always go the extra mile. I did unfortunately spend 3 hours at your dealership for a simple oil change. I dislike that and may not return based on two consecutive experiences like this.

Frances Nicole Ong

16 de abr. de 2014

I was recently divorced and needed a new car. I had never bought a car before; I always had a Dad or a husband do that for me so I was really intimidated and nervous. David was very kind and sensitive to my apprehension. The negotiating process was not the stressful experience I had dreaded. We were able to agree on a price that was fair and reasonable to both of us quite easily. David was very knowledgeable, courteous, and a pleasure to do business with. Thank you David!! There was never any pressure and he was always patient and willing to answer questions or ask if I had any questions. I am SO not up on the latest technology and he guided me through Bluetooth usage with out laughing too hard, (actually he didn't laugh at all), when I tried to find my phone to answer it , when Bluetooth rang! Super nice guy and he knows his stuff. My dreaded car buying experience was actually kinda fun...due to David's kindness, courtesy, and honesty. Again, thank you David!! Sincerely, Nicole Ong

James

14 de abr. de 2014

This was my second service call at Bob Moore and compared to the first, this call was a disappointment. The status information provided was nothing when compared to the first call. After the first call I felt that Bob Moore had set an excellent standard. This call was ordinary. The only time I received any information without me initiating the contact was when there was an actual change to report. Info for fhe first call was provided even when there was nothing to report i.e. to let me know the service tech was not able to get to the service today but would in the morning. I liked knowing what was happening regularly and not just when the someone felt that the status change was significant enough to warrant a call. I do not like long gaps with no contact, that is why i initiated two contacts on my own on this service call.

John

9 de abr. de 2014

The fan belt broke on our 2002 Buick Rendezvous(bought at Bob Moore. Bob Moore was quick to replace it to our complete satisfaction !

Julia

6 de abr. de 2014

Recently I discovered I was unable to access ONSTAR on my 2013 ATS. I called Kyle Stephens and explained my problem. Kyle my service consultant set me up with an appointment that was convenient for me. My maintenance program provided a rental car and my schedule was uninterrupted. Another provision in my maintenance program covers any dents that the vehicle may have. Without my asking this service was also provided and the dents were repaired. I am very pleased with the way Bob Moore Cadillac delivers their services. I Would recommend your service to any one. PS KUDOS to Kyle Stephens the best in the business.

William R

4 de abr. de 2014

I always feel great every time I go to Bob Moore Cadillac of Edmond.I am well taken care of, every time I am at this dealership.

Layne

3 de abr. de 2014

EXCELLENT ~ OUR SERVICE ADVISOR MR. D. CARTER HAS ALWAYS TAKEN CARE OF US SINCE DAY 1. THAT IS A GREAT TRACK RECORD, CONSIDERING DEALING WITH MR. CARTER SINCE THE FALL OF 2011. WE ARE WITH CADILLAC BECAUSE OF THE GREAT SERVICE THAT BOB MOORE CADILLAC OF EDMOND HAS PROVIDED US WITH. KEEP UP THE GREAT WORK AND YOU WILL HAVE OUR "VEHICLE AND SERVICE" BUSINESS, FOR LIFE.

Lynda S.

2 de abr. de 2014

I am so pleased with everything at Bob Moore Cadillac. The sales woman was wonderful, as was her manager. The service is superior to any service I have ever gotten. I will always buy from Bob Moore Cadillac!!!!

Bruce

28 de mar. de 2014

Diron Carter took a personal interest in my situation. I had complete confidence that he would take ownership of my service needs.

Bruce

26 de mar. de 2014

Service was excellent but I do not understand why the problem occurred at such a low mileage. Cadillac must still have problems with differentials.

Ronald

18 de mar. de 2014

I was driving home from work, "check engine" light came on, I pushed the OnStar button and asked to have a diagnostic test ran, it came back an error, and was asked if I wanted to contact my dealer to schedule for repair, said yes, OnStar got Bob Moore Cadillac on the line, date and time for repair set!! all while driving home!! never leaving my car!!....Bob Moore service did it's usual, excellent service!!

Jonathan

17 de mar. de 2014

I am most pleased to have been treated like a valued customer. It is refreshing to be welcomed for scheduled service. The attention to details is appreciated.

Paula

15 de mar. de 2014

Dione is awesome. He is so sweet, kind and efficient and kept me up to date on my car at all times.

Jean

12 de mar. de 2014

As expected my Service Consultant Diron Carter is always friendly and makes bringing my SUV in for service a pleasant experience. Job well done. Thank You

James

12 de mar. de 2014

I drove in without an appointment and received excellent service, a loaner car and follow up to let me know the status of the work. All excellent.

Annette

10 de mar. de 2014

MY SERVICE CONTRACT COVERS A CAR WASH -EVERY VISIT AND REMOVAL OF DENTS AND DINGS. NEITHER WAS ADDRESS. MY QUESTION IS HOW RELIABLE IS THIS SERVICE CONTRACT?

Sharon

8 de mar. de 2014

My service representative was Kyle Stephens, he was wonderful! I am a first time Cadillac owner was unsure about making appts, and such to have oil changes. He made it easy and was so nice. Thank you. Sherry Brandt

Kim

5 de mar. de 2014

Those two guys, Adran and Will, were excellent and shattered my very negative notions about the car-buying experience. I'm a huge fan of both. Will was my primary guy but when he was unavailable he set me up with Adran and Adran took the ball off the bench quite well. Plus my wife, who is often offended by people who dismiss her authority, was exuberantly pleased--she dealt with both gents. Both those guys are worthy of laudatory accolades.

RHyde

4 de mar. de 2014

My husband and I are both military and were both deployed overseas. We had been looking online for a vehicle to purchase upon our return to Oklahoma. We found the perfect one on Bob Moore's website, but we wouldn't be home for a couple of weeks. The Salesman, Jason Webb and I, emailed back and forth a few times and he was able to work with his manager to hold the vehicle until I could get there to pick it up. This isn't something they typically do since there was no guarantee I was going to show up. In addition to making this special exception of holding the vehicle, Jason offered to pick me up at the airport when I told him I was going to take a taxi to the dealership! That is above and beyond great customer service! Once at the dealership, I received exceptional service from everyone I interacted with. Hani Kabariti, the Finance Consultant at Bob Moore also deserves a shout out for his patience in completing the transaction. My husband was still overseas and I was using a Power of Attorney to complete the financing through our bank. There were some issues with that, but Hani called my bank and patiently worked out all of the details. At one point he even offered to let me use his personal phone to try and reach my husband via Skype in Afghanistan. In addition to the excellent customer service experience, I got a fantastic vehicle for a great price! I couldn't be happier with the experience and would recommend Bob Moore without hesitation!

Robert

1 de mar. de 2014

Adran Gibbs was my sales consultant. He was knowledgeable, courteous, professional, and patient. People like him are definitely a credit to your dealership. The finance person was also knowledgeable and professional. All in all it was a very enjoyable experience. I will definitely be back for my next vehicle.

Rock

27 de feb. de 2014

I dealt mainly with Will and Adran, both great guys. Love the car. Enjoyed the process. Thanks.

Duane Jones Thunder Fan

25 de feb. de 2014

It was a pleasure working with both Will Dodd and Adran Gibbs in purchasing my new CRX. They answered all my questions and never put any undue pressure on me, I rate customer service as excellent. Thanks, Duane Jones

Gary

22 de feb. de 2014

Always good service when I come here. The only issue I had is having to wait for 90 minutes for an oil change and tire rotation.

Loyd

22 de feb. de 2014

Based on an experience a few years ago with another Bob Moore dealership, said I would never buy another vehicle from Bob Moore dealership. Will Dodd (salesperson) and Justin (sales manager) definitely changed my mind. They treated me well and Will spent a tremendous amount of time with wife going over the details of her new vehicle. In short, a very good car buying experience.

David M

22 de feb. de 2014

Matthew Casteel of Bob Moore Mazda found me the perfect used vehicle at the Bob Moore Subaru lot. The people there, were friendly and very willing to help Matthew do everything necessary for us to purchase this vehicle.

Lloyd

21 de feb. de 2014

Diron Cater was superb as always; I sent a new, 1st time Cadillac Bob Moore purchaser to Diron's attention and with the same results. Ron Tener went out of his way to show me the new models, with a great memory of my and my wife's preferences.

Shelly

20 de feb. de 2014

The service department always seems to take care of me and always gets a loaner car for me to use while they are servicing my car.

Renee K

16 de feb. de 2014

I was extremely disappointed. I bought a Cadillac ATS with a LOT of features The car is beautiful, but I felt completely overwhelmed by the different options because no one took the time to even briefly explain them. When my husband bought a truck from Hudiburg Chevrolet, they had someone spend over a half hour explains the features. That was A+ service. I thought I would get the same level of service at Bob Moore. That did not happen. The salesman wanted to make a sale not gain a long time customer. The whole experience was VERY dissapointing.

Pat

16 de feb. de 2014

I was very happy with the service I received. Reggie Addington kept me informed even when there was know new news. I was very happy with his service. I will continue to bring my car there for ALL service needs. Sincerely Pat O

Shawnda Phares

14 de feb. de 2014

Shopping for a "new to me" car in OKC. Just happened to drive by Bob Moore Cadillac, and decided to stop. We were greeted by a friendly & professional salesperson (Will Dodd). Mr. Dodd immediately made us feel welcome and at ease. We were shown the car we were interested in. When we told Mr. Dodd we were going to continue looking at some other options, he treated us with respect & the mature calm that only comes with experience, and good character. We visited a couple of different dealerships and were left disappointed. ALL dealerships should mimic Bob Moore Cadillac. The pride Bob Moore Cadillac takes in the presentation of their cars on the lot, the attitude & mentality of staff, before-during-and after sale is unmatched. We are definitely "Caddy for lifers"!! We will tell as many people as we can about the amazing experience we had with Will D., Chad, and the rest of the Cadillac staff. Thank you so much!!

Zane

13 de feb. de 2014

Ryan at Bob Moore Subaru was stellar. My wife and I came in knowing when we wanted to test drive. When those options didn't work out for various reason, Ryan helped us scour his stock and find something that wold work for us. There was no pressure during the whole process. Ryan listened to our concerns and helped us work through them. The only reason our buying process was not excellent was b/c our guy helping with the paperwork was helping out from a different dealership and didn't know all the processes 100%. Also the printer wasn't working at first. But that didn't deter us from wanting to come back for our next vechicle. We felt we got a great deal and are very excited about our purchase.

Betty

11 de feb. de 2014

I deal mostly with Diron and the ladies at the payment center. Thank you for providing a pleasant atmosphere, and Wifi.Your service center will assure anyone to come back and to trust that they are concerned about my car and wanting to help me.

sherm lewis

7 de feb. de 2014

Great customer service from Shaun Hunt. He was very professional and knowledgeable about the car I wanted to buy . He was also very patient and understanding. He listen to what my main concerns were and what I wanted in the car.

JCL

6 de feb. de 2014

Ron Tener was a pleasure to work with and always fesired to service me as the customer.

Donald

4 de feb. de 2014

This service experience was fine; however, I rated a 4 due to my original purchase when my car got keyed 2 times within 2 weeks of my purchase and I came back to speak to our salesman, Ron, to see if your body shop would buff it out and he wouldn't even attempt it. I was not happy about that since you already have a body shop.

Rachel

4 de feb. de 2014

I am always pleased with the service i receive from my service provider, Doug. I know that he will not recommend a service unless it is needed.

Vanester

4 de feb. de 2014

The environment as a whole is quite enjoyable. I could sit for hours and the wait would not bother me. The refreshments that are offered, you do not get the same quality.

Martha

3 de feb. de 2014

Kyle was extremely helpful in solving our problem. He made sure it was done correctly and we were taken care of, great job and great customer service.

Dr. Voncella

1 de feb. de 2014

All staff were very helpful and professional. Doug and Eric always ensure prompt service for my vehicle. My SRX salesman Shaun Hunt passed through the waiting area to say hello and ask how my vehicle has been performing since I purchased it. That was very nice for him to take the time to do so.

Richard

1 de feb. de 2014

Everyone was very professional and we felt welcomed and comfortable. Would definitely recommend Bob Moore to anyone looking for a Cadillac!

Daniel

31 de ene. de 2014

Jay Taylor was very helpful to my wife and I. We were not planning on purchasing a car at that moment by after speaking with Jay we decided on purchase the Cadillac.

Charnell

31 de ene. de 2014

it was okay. the building is luxurious but the service department could use more training on how to treat customers so their experience is extraordinary!

David

28 de ene. de 2014

I love that I can make an appointment and you take care of my car. I love that you have a loaner car for my overnight visit. Wish you weren't so far away!!

JD in OKC

28 de ene. de 2014

The folks at Range Rover were very helpful and knowledgeable. Every question asked was answered without having to ask someone else and answered the exact same way from multiple people. Jarrod was more than helpful and would definitely recommend them and Jarrod to friends and family.

Jean

28 de ene. de 2014

I always feel like an important client when I bring my car in. The service technicians are always helpful and pleasant. The cashiers are also friendly

Bryan

28 de ene. de 2014

My service experience at Bob Moore has always been excellent, and the last visit was no exception. Very friendly staff, prompt service and getting in and out takes no time at all. Great job.

Liz

28 de ene. de 2014

I was made to feel as if my Cadillac was in the best of hands. My advisor was very tolerant of my questions, and answered with a smile.

Collette

28 de ene. de 2014

My experience was excellent and always is. From the minute I entered the dealership until I picked up my vehicle. Superior and personable service was delivered. Great communication and my car was even washed and cleaned inside. All the staff is friendly and great customer service is their priority! Bob Moore is the best!!!

Martin

25 de ene. de 2014

Excellent buying experience. Timothy was very accommodating and I would buy from Bob Moore Subaru again.

Diane74834

21 de ene. de 2014

Best car buying experience ever. Jarrod in Sales was knowledgeable, professional and went above and beyond my expectations. Finance is the department where things can usually get ugly, but not at this dealership. Hani was great to work with and explained everything as we went along. I would highly recommend buying your next vehicle at Bob Moore Land Rover I know I sure will.

TMai

27 de dic. de 2013

I went to the dealership and found 95% what I wanted in my BRZ. We did the paperwork quickly and I was out the door in about 2 hours with a great price. Customer service was great. Jason help me add some options and broke the the exact pricing. I picked the car up a few days later. Jason went through many things inside the car especially how to operate the radio. And he reminded me that if there was any problems or questions to call him up. I'm especially impressed with the follow up customer service.

Angelia

22 de dic. de 2013

The service department tinted my front windows, swapped out the bench seat for the bucket seats, and had it all detailed. They got it all done in a quick manner and I am very satisfied with the entire process and the outcome.

Stacia

20 de dic. de 2013

Every time I deal with the Bob Moore Cadillac service department, it is always a pleasant experience. I am very pleased with my service consultant, Doug McKenna.

Raechel

20 de dic. de 2013

Definitely the nicest car I've ever bought. Will made everything so easy. He was very patient with me. There are a lot of fun features that I've never had in a car.

Craig

18 de dic. de 2013

I took my SRX in for the first oil change, and tire rotation. My loaner vehicle was ready for me within minutes of my arriving. The associates working in the service department and who helped with the loaner vehicle all said hello and offered me something to drink. This is my first Cadillac and I am extremely impressed with the service!

Dr. Voncella

11 de dic. de 2013

Kyle, Eric, and Kent in the Service area of Bob Moore Cadillac each did an excellent job in assisting with the care of my 2013 SRX. My OnStar did not work when my battery went dead, and when I called the dealership they immediately contacted Roadside Assistance for me. I received a jump for my battery and proceeded to the dealership where they provided me with a loaner car until my vehicle was ready. Thankfully I was able to borrow another SRX to drive, and did not have to worry about learning the set up of a different vehicle. I really appreciated the prompt assistance Bob Moore Cadillac Service Department was able to provide when my car was disabled during a heavy snow in our area. Kyle also let me know that my OnStar phone app has Roadside Assistance on it, this is something I had totally overlooked, and I'm glad he pointed this out to me so that I'll know it is there for use if needed. Thank you!

TimG

10 de dic. de 2013

Very happy with our purchasing experience. Team was very professional.

Rickster

8 de dic. de 2013

I have to say that I was so very impressed with the level of "follow-through" and attention to detail that Maggie M. (Internet Sales Team) provided me. Buying a Rover is like the beginning of a new relationship; exciting, nerve racking, scary, and with an unknown outcome. Maggie made the whole experience so pleasant by lining up everything and making sure to stay in communication with me during the entire process. She was kind of like my "Rover" Guardian Angel. Unfortunately, I did not purchase my Rover with Bob Moore as they did not have the 2009 LR3 I was looking for; but, I plan to keep the relationship through vehicle SERVICE and "hopefully" a new Rover in the future. Ironic the Land Rover I purchased (from owner) was originally a Bob Moore Land Rover vehicle. Thank You MAGGIE and Thank You Bob Moore.... looking forward to years of a happy relationship with my Rover and Bob Moore.

Ken/Edmond,OK

6 de dic. de 2013

I have bought many automobiles in the past, but buying my new Subaru from Anthony Gore was the best. No pressure. Everything was up front and all my questions were answered. They went out of their way to accommodate us after hours in selling and financing our new vehicle. Ken/Edmond,OK

Tree

6 de dic. de 2013

I contacted them on a Wednesday about a vehicle and was told is was available. I informed them that I would be driving from Kansas to pickup the vehicle on Friday. So I set up an appointment and was told the car would be ready for me. When I arrived at the dealership I was informed that the vehicle was sold on the Wednesday I inqired about it!!! No one bothered to call me and let me know. When I expressed my frustration with the manager. I was blown off like it was no big deal and was offered no appology. So I wasted an entire day and a tank of gas for NOTHING!!!! I will never step foot on a Bob Moore lot again!!!

Jennifer

5 de dic. de 2013

I damaged my tire when side swiping a mailbox. Kyle was able to get my tire replaced within an hour after it happened. Thank you Bob Moore Cadillac Service.

Brenda

5 de dic. de 2013

We had a check engine light occur on our CTS. I did not make an appointment to have the problem checked out but was greeted with both concern for the problem and enthusiasm for a drive in non-appointment. Diron the service specialist is indeed that a specialist. Our car is running better then ever. I have never had better service and appreciate the staff and Bob Moore. Thank you, Steve and Brenda DuCharme .

Subaru lover

5 de dic. de 2013

Robert Davis was terrific! He listened to my needs and showed me several options. Knowing that we were from out of town, he did everything to expedite the purchase. After the sale he has been open to helping me concerning some service details. Helpful, friendly, and no hassle.... Thanks to Bob Moore team! Mary

Donald

5 de dic. de 2013

I don't think I purchase at your dealership again because 2 weeks after my husband bought my new CTS it got keyed and you all have a body shop that wouldn't even attempt to buff it out. I got someone else to buff it and it helped a lot. I spoke to our salesman and he did nothing. I did not feel that would have inconvenienced you all much. Sorry.

Wayne

4 de dic. de 2013

Doug is great guest coordinator - had bought a replacement tire recently and wasn't holding air - was a nail. He also repaired a couple of small dents and offered to wash.

Benny

27 de nov. de 2013

Windows broken out of my Escalade for 2nd time in a month. Diron, Service Assistant, is the best there is. He took care of me, provided a loaner, and made a miserable event tolerable. Thanks to him, I continue to buy from Bob Moore Cadillac

Candace

25 de nov. de 2013

We had been to many other dealerships and did not have the same feel of committment and working with us to find the right car as we did at Bob Moore of Edmond. Chris and Chad did a nice job working with us on the purchase as well as some minor repairs needed to the new vehicle. This dealership has been a pleasure to work with on the purchase of our new Cadillac.

Matt P.

23 de nov. de 2013

Unbelievable how painless and stress free my experience was at bob Moore subaru. First time buying a new car and went in to the process expecting the worst, I couldn't have been more wrong! Would recommend them to anyone, family or friend. Look forward to dealing with them in the future for my wife's new vehicle and service/maintenance on mine. Can't say enough about the staff there! Highly recommend if your in the OKC area. I drove almost 2 hours to do business with them and glad I did.

Jo B.

19 de nov. de 2013

Always an excellent experience. Doug always exceeds my expectations and he is always very helpful! Thank you Doug for always taking care of me.

Kitty's Krafts

13 de nov. de 2013

JR (Richards) & his staff were great, they know there product & don't apply any pressure.

PBeloncik

12 de nov. de 2013

When we first arrived at the dealership, Tyler Ferguson met us in the lot, and we told him what we were looking for. He listened to what we wanted and made suggestion based on our desires. We knew we wanted a Forester, but was originally looking for a Premium. We weren't really interested in the sunroof or luggage rack or navigation system, so he suggested a base model. He explained the differences to us, and showed us a car on the lot. We drove it and liked it very much. Tyler was very helpful and answered all our questions. The sales process was painless as well (until I wrote the check). We arrived in the late evening and stayed past closing time, but we never felt rushed or pressured. We own our retail business and we appreciated the attitude that Tyler and the sales manager had. After all the paperwork was done, Tyler sat in the car with us and explained how to use the radio, bluetooth, phone settings, etc. We are very happy with our new Forester and would definitely recommend Bob Moore Subaru and Tyler Ferguson to our friends and acquaintances.

Phyllup

30 de oct. de 2013

My wife and I found the right Forester with the help of salesman Carl Abrams. He answered all of our questions and concerns with no pressure, and we were able to make an informed decision. This was also the case with the finance department's Assistant Finance Director Adam Black. We appreciate the follow up also and concerns that we might have.

Jim & Ann

17 de oct. de 2013

We always have a good experience with the Service Department. Doug, our Service Rep, is always 'Johnny-on-the-spot' with taking care of our DTS. We appreciate that when we bring it in for maintenance, routine or otherwise, your service folks always check to ensure that, if at all possible, they find any other potential problems before they become major problems. This is our second Cadi that Bob Moore Service has taken care of, and we have never had an 'on-the-road' breakdown. Thanks Bob Moore Cadillac !

mjg

15 de sep. de 2013

All professionally done. I have been a Honda buyer for years but love my new Outback. The process was smooth. They kept appologizing for the time but it wasn't any slower than any of my Honda buys. They are knowledgeable about the product, answered my questions and were welcoming without hovering.

LauraP

10 de sep. de 2013

Every person I dealt with handled me with care. The entire experience was smooth and easy. I even came from another state as this dealership gave me the best deal on my new Subaru.

Darrel

6 de sep. de 2013

TC, Carl and the staff were very friendly and helpful throughout the buying process including picking me up at the airport and completing the paperwork quickly so I could get on the road in my new car.

Brian Cornish

6 de sep. de 2013

We the Cornish family just recently purchased a 2014 Subaru legacy from bob Moore Subaru . Sales man, Jason Webb a outstanding sales rep. We recommend Jason Webb on all sales . And Adam black as well in the credit department. They worked with us on every thing to serve us in a very professional way to meet our needs . Job well done. Good people at bob Moore .

ksbuyer

26 de ago. de 2013

My experience with Bob Moore Subaru exceeded my expectations! JR was a great salesman & was able to help me find the Subaru that best fit my needs. With this being my first "BIG" car purchase I was slightly nervous, but I felt very at ease with the whole process from start to finish. Hani also a big help as I explored what Subaru had to offer for financing! Lastly, I was really appreciative with the time JR spent helping me set up my Bluetooth right before hitting the road.

T_Allen

23 de ago. de 2013

You all are the best. Love your new shop and all of your new tracking systems. Thank you Eric & Stephanie for your great service! T_Allen

Cowboy

22 de ago. de 2013

The salesman was very polite, knowledgeable, and helpful. The facility was well kept but not plush. Negotiations were frank but cordial, and ultimately led to a purchase. A good experience overall.

LizM

16 de ago. de 2013

I have wanted a new SRX for a very long time. The salesman, Adran took special care to make sure I was able to get the vehicle I wanted, and was respectful of our time and questions. It was SUPERB!!!

Very Happy Customer

6 de ago. de 2013

We had a great experience, Dustin and Jeremy were very nice and answered all our questions and explained everything to us. We would be very glad to recommend Bob Moore in Edmond to anyone looking to buy and new or used vehicle. We are loving our new Subaru. Thank you.

FLM

4 de ago. de 2013

The service personnel are always friendly, as well as the cashiers. I love the professionalism-sometimes the prices are a little high though. I did get an oil change and I thought I was told the price included a tire rotation. I also just learned from friends this past week that I should have had my antifreeze flushed out every 20 to 30k miles and I never knew that and have never been instructed to do so. For someone like me who knows very little about cars I would like to have a little more proactiveness about the maintenence, particularly since it is an older car. Overall, I have good experiences with Bob Moore and trust their service.

Rose Mary Baker

2 de ago. de 2013

VERY HAPPY with my purchase and everyone involved! I especially appreciate the honesty of my sales person (Ron Tener) and financer (Jeff Chillcoat)!

Jeff Childress, Audi owner

31 de jul. de 2013

I had bought a nice used car from Bob Moore Cadillac dealer, An Audi, A8. The car had a problem that was needing to be fixed. THe guys there were superior in handing this , they offered to repair the car , and get it to superior condition for me. As the repair took a bit, since it was July 4th week, they loaned me a very nice Cadillac loaner. I was contacted by the sales department manager when I asked about the issue, he had me take in in, and the service manager took the car and had the repair done correctly. the car is excellent and rides and drives great. I comment the guys at the Cadillac dealership for taking care of me. And getting the car in top shape. I love the car and their service was outstanding . Reggie contacted me through out the repair and kept me informed of the status.. I appreciate the way they took care of me with a loaner made a great repeat customer . this is my second car from the Bob Moore Group. I have recommended them to all my friends, colleagues and will vouch for them being a 5 star sales, and repair team. I will be getting my daughters car from them when she is of age thanks guys, Jeff, Gary , Jerry, Steve, Shaun, Reggie, a great big thanks and I am very grateful for all their efforts to get my car repaired after I bought it.

Sam

21 de jul. de 2013

Best buying experience I have had. Very friendly people. Joanette was great. She did all she could to make us feel comfortable. The only thing we did not get were the cadillac floor mats that should have come with our car. Other than that I would recommend Bob Moore to my friends.

M. Tuepker

10 de jul. de 2013

New facility is awesome, people are friendly and helpful, and loaner car benefit is appreciated.

MaxT

4 de jul. de 2013

New digs are quite nice. Everyone friendly and helpful.

Robert J. and Janet J.

1 de jul. de 2013

We had driven a Subaru since 2002 and wanted a new one. Sebastien helped us at the Edmond dealership. He was courteous, friendly, knew what he was doing, and got us the car we wanted. He was outstanding. Everybody there was friendly and great to deal with and we didn't feel pushed in any way. It was just a great car buying experience and we would recommend them to anyone wanting to buy a car.

Craig

25 de jun. de 2013

This was our second purchase from Bob Moore. They are a top notch group that makes buying a car enjoyable. Our salesman T.L. helped us without making me feel pressured. Adam in finance went above and beyond to get us the deal we needed. I highly recommend this dealership.

JohnnyBeGood

19 de jun. de 2013

Outstanding assistance and service by Jason, our salesperson, and Justin, our finance person. Couldn't be more pleased with the whole process! Supremely satisfied with our new Subaru Outback!

Harry

17 de jun. de 2013

The people I came in contact with were very professional and helpful from beginning to end.

okcdanny

14 de jun. de 2013

Just bought the car of my dreams, the all-new 2013 Subaru BRZ, and had such a great car sale experience. My salesmen JR and Jason took great care of me as well as Brendon and Hani! From the moment I arrived, they had the car prepared for delivery, all of my paperwork ready to be completed, and answered all of my questions. One of the best car buying experiences I've ever had! I definitely will have my car serviced there and recommend them to all of my friends and family. They just got themselves a life-long customer. Thanks again guys!

Trisha

12 de jun. de 2013

This was the worst car buying experience we have ever had. In the 17 years that my husband and I have married, we have purchased approximately 11 vehicles from dealerships. This was by far the worst experience ever. The only positive thing I can say about the entire experience is that our salesman seemed to be concerned and contacted us afterwards to apologize for all the problems. The higher up managment did not seem to care at all and it was awful trying to get them to return phone calls. We purchased a 2010 Hummer H3. I do realize that the vehicle was three years old at the time of purchase, however; I have never purchased a used vehicle before that had so many problems and this is the most expensive vehicle I have ever purchased. Our salesman informed us several times that all vehicles are checked out by their mechanics and if something needs to be fixed, they fix it. We found the vehicle on-line and made all arrangements over the phone. When we arrived to the dealership (after a six hour drive), the vehicle had a large dent in the rear passenger side door that no one told us about. It also had a dent in the rear bumper. This should of been our first sign to walk away but we really liked this vehicle and drove far to get it. The dealership agreed to split the cost of the repairs (even though they should of paid the entire cost since they did not disclose the issues). We sent them pictures of all the "problems" with our trade-in as they asked and we asked them to do the same. We were told that the body was in perfect condition and there were no problems to send us pictures of. We later found out that the lady answsering the phone had never even seen the vehicle before. Whe also asked about the size of the wheels because we wanted to change tires with them because the tires on our vehicle was still under warranty. They said this would be fine because it had nice tires on it too. Of course, they told us the wrong size so we were unable to switch. When we got the vehicle home and took it to the repair shop, it had many more problems. The plastic part on the bottom of seat was broke (we thought it just needed snapped back into place), the tail light was busted out (you couldn't see it until you got close because it has tail light covers), the fender was bent, etc. Needless to say, the repairs cost way more than anticipated. Also on our six hour drive home, we turned on the headlights at dark and they did not work!! The vehicle did not have headlights! We drove home on back roads using only the fog lights! It was so dangerous and we were in the middle of no where and could not stop. The information on the vehicle on the website indicated that it had a GPS system; however, the CD was missing so the dealership offered to buy a new one and mail it to us (that was a good thing); however, when we got the CD and tried to use it, it would not work. We also had a tire plugged (nothing to do with the dealership) and DOBBS was unable to re-set the message on the vehicle. We took it to a local GMC dealership to find out that both the radio/gps and the brain module had to be replaced because neither were working correctly and that is why most of the "extras" on our vehicle were not working. It was nice that the dealership had the radio itself working so that you could not tell that nothing else or none of the other buttons worked. The bluetooth was also out. The information on-line reported that the vehicle had all these "extras" (we purchased the luxury model to have all these things and they advertised that it did but it had none of them. This vehicle has cost me a lot of money and a lot of time and a lot of days off work. The dealership (besides the salesman) did not seem to give a care. I realize that I purchased a vehicle as it but we did not get what was advertised and spent a lot on the vehicle. I would never, ever do business with this dealership again!!! Extremely disappointed!!

Happy customer

10 de jun. de 2013

No hassles, very courteous, answered all questions professionally, never had a better decision at a buying experience. Chris in sales showed high respect. Financing portion was courteous and swift.

Chris/Lynda

9 de jun. de 2013

I had been looking on the Bob Moore website for quite some time at the CTS, I had expressed to my "Better" half how much I would like to purchase a Cadillac. To my suprise he said we could go and look. We were greated by a nice young man by the name of Chris O, which was extremely helpful and wanted to make sure I got what I wanted. To make a long story short we also were introduced to his sales manager also extremely nice young man. I would just like to say THANK YOU to the both of them, so much for your hospitality, Outstanding Service, Helpfulness to ensure that my purchase experience was above and beyond my expectations. This was my very first purchase of a vehicle I've wanted for over 30years.... I finally was Blessed with. Thanks again for being part of what my "Better" half wanted for me the "Best".

Will

31 de may. de 2013

Origionally went in to have my wifes Outback serviced and ended up trading in my Impreza for the WRX I always wanted. I had delt with Jason Webb before when buying my wifes car so I decided to use him again. What a good choice that was. Just like the first time he was very kind and curtious to me. He didn't push anything on me and did everything he could to get the price down to my acceptable range. Jason listens to what you are looking for and uses that information and his knowledge to find the vehicle you are looking for. He doesn't push anything on you or give you the "car salesman" treatment. When the sale is done you truly get the vehicle you wanted and not the vehicle the salesman tells you you want. I reccomend Bob Moore and Jason to anyone looking for a Subaru. Very nice dealership, service department, and people.

Peter and Michelle

29 de may. de 2013

We just bought a Subaru from Bob Moore and had a great experience. Dustin - our Sales Consultant - was great. He worked with us over a few visits and was very patient and honest with us. Adam worked us through the finance side of things and was also great. We would definately buy a car from them again.

Thrill Hill

23 de may. de 2013

I contacted Kyle Stephens through an e-mail to explain the problem I was having with a coolant leak from my engine. I also provided him with pictures of the leak in order to assist in the diagnosis. He replied back and told me to bring my car in and that he would have a loaner vehicle ready for me at no charge. They repaired my car in one day and even washed it for me and had it waiting for me when I returned the next day. I appreciate the quick response in which Kyle responded and took care of my repair. I also want to give a shout out to Richard Palmer who was able to provide me with a owners manual to my car that was missing at the time of purchase.

Wolfe4Life

18 de may. de 2013

We had a great time buying TWO cars from Bob Moore! Great experience for our family. I'd recommend them to EVERYONE!

K&N Mathews

3 de may. de 2013

Never owned a Subaru before. Went to Bob Moore and met JR. He wasn't what we were expecting from a "car salesman". No pressure. He let us go and browse at our pace. JR answered all our questions and if he didn't know the answer immediately, he went and found out. I'm positive he would have let us test drive every car on the lot if we had wanted to. When we were still not sure and wanted to look at other dealers, he wanted us to find the car that was the best fit for us and wished us well. And we kept coming back to Bob Moore to look at Subarus and each time, JR was glad to see us and picked right back up with where we were in our search. Finally decided on the Forester. JR helped us through the purchasing process. Then the unthinkable: HAIL! Oh, no! JR was right there, letting us know about our options and we decided to go with a hail damaged Forester. Offered to explore Subaru financing with us, again with no pressure. JR helped us save a bunch of money....woohoo! Even worked with the dealership to get some hail damaged things repaired. Very pleased with our decision. Very pleased with JR (and Bob Moore). And very pleased with the Forester.

Carl Rademan

29 de abr. de 2013

My salesperson, Jonette Bauer, was so knowledgable and helpful in all aspects of my buying experience. I would recommend This salesperson & Bob Moore Cadillac to anyone interested in purchasing a new vehicle!

Okiemom32

23 de abr. de 2013

We really enjoyed our buying experience. It went dmooty and everyone was extremely nice.x

C & R

22 de abr. de 2013

All employees encountered were attentive to our presence and comfort. Specific employees answered all our questions or quickly obtained help to answer our questions. This may just be good salesmanship, but we felt they were just as interested in our needs (price, vehicle, schedule) as they were in their own (sale, commission, bonus, quota, etc.). We feel as though we received a good deal from good people on a good vehicle. Now, we just have to let time be the final determining factor.

Andrea

19 de abr. de 2013

Purchasing my Subaru Outback was so much fun! How many times can you say that about buying a car? Our salesperson, Carl, was extremely knowledgable about all of the ins and outs of the vehicle and was able to answer all of our questions. We never felt as if we were "given the runaround". We were introduced to almost everyone in the facility and they were all so friendly and eager to help. I'm loving my new car!

Steve C

10 de abr. de 2013

dealt with two excellant sales people at this dearlership. they made the buying experiance pleasurable. They were both very knowledgable of the product and what it takes to lead someone through the sales process

Retired USMC Veteran

7 de abr. de 2013

In my 50 years of car ownership over a career in which I have been based in states on both coasts and in the midwest, Bob Moore is hands down the best dealership I have ever dealt with. At Bob Moore, you are not a customer, you are family. I have dealt with these folks for just over 3 years and they have never let me down. I have purchased 3 cars from them. I could keep you awake all night with the things that they have done to ensure that my service experience is second to none. Believe me, I have had a complete spectrum of experiences both in the United States and abroad. These guys (and gals) continue to astound me with their desire to make visiting them a joy instead of a chore. I love 'em...

Jason Webb

3 de abr. de 2013

I dread buying new or used cars because the experience has always seemed so demeaning. I would almost rather chew on glass than deal with car salesmen. However, my recent experience at Bob Moore has changed my mind about how car dealers do business. I truly enjoyed working with our salesman, Jason Web, and would highly recommend him and Bob Moore to anyone. I am a very satisfied customer and will do business there again.

Alex 007

25 de mar. de 2013

Went in just to test drive a new Subaru Legacy, ended up purchasing it 2 days later. Customer service was excellent! It was the absolute best i have experienced at any dealership. Everyone was straight forward, no pressure, and friendly! J.L was great and a blast to test drive with, Aaron was awesome from financing! I'll definitely be a return customer!

Deployed Service Member

21 de mar. de 2013

Found a used car at the dealer that I was interested. Sent my wife to look at it as I was deployed at the time. The rep left my wife waiting for over an hour to "run some numbers". Tried to make her sign papers that day. She came back with a "car smart" friend the next day, and tried to barter for a slightly lower price based on friends advice, and the rep said that is insulting and they could leave. While I could only afford a used car at the time, I will never go back to the dealership again, especially when I am looking to buy my new SUV next year.

Larry

17 de mar. de 2013

Jason Webb was our sales person - great guy and very knowledgeable about the cars at the dealership.

Kat T

13 de mar. de 2013

Recently I was visiting a city nearby my hometown that had a dealership that I knew nothing about.I decided to give them a try and from my first phone call for directions ,was impressed with their friendliness and sincerity in wanting to help me find the right vehicle.My sales consultant, Adran Gibbs, was waiting for me as soon as I arrived and was very straightforward in asking and answering all the right questions to help me select my new Cadillac.Their finance manager, Justin Chilcoat, was also very personable and knowledgeable,taking the stress out of filling out all the necessary paperwork.All in all, I would highly recommend Bob Moore Cadillac to anyone who is looking for a new vehicle.They have an extensive inventory of both new and used vehicles ,a personable and professional staff , no high pressure tactics, just a very pleasurable buying experience. I will be taking my car back to their service department for maintenance and I trust them to take care of anything I need.

Kathleen E. Lated

12 de mar. de 2013

My husband and I have purchased over 30 vehicles for our family over the past 30 years and we found our Bob Moore experience to be the best! Our sales associate, John Richards, could not have been more helpful or polite. I was a bit nervous about the zero percent financing,wondering how this could be true, but that too turned out to be an enjoyable experience. My new Subaru Forester is a delight to drive.

Dave A

11 de mar. de 2013

I found a great used Subaru for my college aged son, and relied on Bob Moore Subaru and their managers to assure me the car was something safe and reliable. They checked it front to back and told me it would be perfect. I came down and drove it, and it is a great super safe car for our boy. It was a breeze to deal with a whole organization that made your concerns, theirs. Financing made sense and it too, was easy. I'd highly recommend them! And Subaru!

LR4

7 de mar. de 2013

Gunnar Poe did an excellent job and weeks after the purchase I'm even more confident that Land Rover was the right choice. Gunnar went above and beyond to follow up and make sure we were satisfied with our new LR4 and made the whole process enjoyable.

Melanie

23 de feb. de 2013

JR was very helpful and patient with us. He explained everything thoroughly. He was very patient with my mother who loves to negotiate! He understood what our needs were and was able to exceedingly follow through. He then brought us to the financial department where we met Hani who helped us finish the deal/paperwork. Hani was extremely helpful. He was able to guide us through every financial document with ease. He made everything clear and answered any question we had. He is very knowledgeable and personable. I would recommend Bob Moore Subaru to anyone. Thank you so much for all the help!! I love my new car!!!

ed and gail

6 de feb. de 2013

this was the best car buying experience we have ever had!! Everyone was so nice. They treated us like royalty. we will definitely be back

Vickie

4 de feb. de 2013

I've purchased at least 12 cars and this was by far the easiest process I've seen. I was able to select the car online and submit credit information the day before I actually drove the car. Kenneth was wonderful....made the process fun and easy. I would recommend this dealership to anyone who's looking to buy a new car.

needham_12

25 de ene. de 2013

Adran Gibbs was great to work with. I told him up front what I was looking for, how much I wanted to spend, and made it clear I wasn't there to "play the game." He shot me straight from the very beginning, as did his manager, Chad, and they were great to deal with and it was refreshing to walk away from a car deal thinking it was "win-win" for both sides. Would definitely recommend both guys and I plan on a long relationship with Bob Moore Cadillac. Thanks!

Neal & LaWanda

23 de ene. de 2013

The sales team was very thorough & helpful in showing us all of the options available on our 2013 Outback. The whole experience from start to finish was very pleasant and professional. We would defiantly recommend Bob Moore Subaru to anyone looking for a new vehicle.

CWillie

21 de ene. de 2013

Buying my STX from Bob Moore Cadillac was the best experience I have had in purchasing a vehicle and I have bought several cars. The sales staff was fantastic and made the entire transaction very enjoyable. I have driven Cadillacs in the past and had good experiences in purchasing from Bob Moore Cadillac and that is why I went back. Reggie, Jeremy and Chad helped me through the process and made sure that I was thoroughly informed. I feel like I dealt with friends and not salesmen.

SueG

19 de ene. de 2013

We went to the dealership planning to look not buy. Timothy was an informed, low pressure and pleasant salesman. The car sold itself and the whole process was relatively painless. Our dog was in the car we considered trading in and they invited him in while they checked out the car. He loved all the attention from the other salesmen and customers! Financing department was quick with no pressure for extras. JR gave an excellent overview of the car at pickup. It's been 12 years since I went car shopping and I hope to have this car that long too.

L. Holland

17 de ene. de 2013

Our buying experience was quite pleasant. Our sales person was quite knowledgeable and provided a pleasant atmosphere during the entire time that we were at the dealership.

HOSSION

17 de ene. de 2013

Sales consultant Alam, Mohammed was an excellent salesperson. He worked with me to get a reasonable deal, was honest, and truly assisted me to find the right vehicle. I recommend Bob Moore Subaru Land Rover, and especially sales consultant Alam, dealer ship manager Tim. Everyone on the sales team was extremely nature and amenable. The dealership manager and others working there were also very skillful and polite. The financial area was efficient, organized and quick. This dealership makes it very easy to buy a new Subaru.

KARLALACY

12 de ene. de 2013

First, Bob O'Bryant is the best! Every step of the loan process was great. He considered my budget and payments I could afford. I was involved in every step of the loan process. Usually, it's loan papers shoved in your face, take it or leave it. I was able to be an active participant, was respected and treated like a queen. Bob is a gem and a gentleman.From the Suberu showroom to across Broadway to the Kia dealership, every member of Bob Moore's team was helpful and polite. Everyone, no matter what situation went above and beyond. The 2013 Kia Soul is my fourth new Kia purchase and most definately the best experience yet. My Soul is the moulten color, and "Holly" and I THANK YOU VERY MUCH.P. S. John, Thanks so much for the Thunder tickets!

J Reed

6 de ene. de 2013

I have done business with this dealership for 30 years and knew the good service I recieved would be what anyone should expect. The sales manager, James Moriarity, was very helpful and fair throughout the negotiaton process between the salesperson, Will Dodd and myself. I feel the agreed upon price was good for both parties.

Scot Boswell

4 de ene. de 2013

The best experience was my salesman, Timothy as for the rest of my experience, it was far from pleasant, starting from the finance dept delays to the delivery of vehicle, and finding out that the dealership owns the shipping company that delivered my vehicle. Number (1) Vehicle delivered through rain, sleet, and snow with window all the way down!!! (2)Interior totally filthy, food, crumbs, etc!! (Have plenty of pictures) (3)Dealership had to let out air of tires to get the vehicle on trailer and neglected to give valve stem caps back, so I'm stuck at a service station not knowing if the vehicle has Nitrogen in tires or air!!! (4)Upon delivery the operator noted to myself that there was a big scratch that runs from the front of the hood of vehicle to the back of vehicle. The operator was nice to bring that to my attention!! (5)I tried to get a second (key) from the start of this procedure and delay after delay was unsuccessful. (5)Really don't think that the vehicle was ever prepped?? (Dirty and previous owner licence plate still on vehicle)

David & Jill Ray

31 de dic. de 2012

This is the second used car purchase we have made at Bob Moore in the past year and a half and the customer service and quality of their inventory can't be beat! No matter what you are shopping for their sales, finance and service team makes you feel valued and appreciated. Having shopped multiple dealerships over the past few years no other can compare to Bob Moore...a first class dealership who beats all other competition hands down from start to finish in the purchasing process and their service department is outstanding. Well done Bob Moore once again!

happy car owner

12 de dic. de 2012

We gave the dealership and employees a great rating due to their friendliness and availability to answer questions and presentation of the Cadillac vehicles. We were unable to find a vehicle with the exterior and interior colors we were wanting. Ron requested a vehicle search; however, there were none to be found. They suggested ordering the vehicle of our choice through the manufacturer and calling us to view the vehicle on arrival. We were very pleased that we did not have to make any suggestions about finding this vehicle. Ron used his experience and friendly attitude to take care of the matter for us. During the purchasing of our vehicle, we could not have found a more personable person than Adam Black. He did an excellent job in getting us the best car deal we have ever made. It was not a long, drawn-out encounter; however, was very detailed and within a short period of time. Again, we would highly recommend this dealership due to the quality of employees.

New Kia Fan

8 de dic. de 2012

We set out to buy a used car and drove a used Optima at another dealership. We were so impressed with the car, we ended up leasing a new Optima from Bob Moore Kia in Edmond. We had not ever driven a Kia, but must say we are very impressed with the car. Beautiful and drives like a dream. Nicest car we have ever had. Didn't think I'd care that much about the sound system, but the Infinity and satellite system is "Siriusly" cool! Glad that Charlie, our salesman, was friendly and helpful and did not pressure us. (Can't stand that.) Finance folks were knowledgeable and we are pleased with the decision to lease, which looks to be a good decision for us, as small business owners. Dealership quickly switched out a seat before we left the lot because there was a very small defect in passenger seat.

Mais Hani Kabariti

3 de dic. de 2012

I bought 2012 Jeep from Mr. Mike Kurtz, very classey salesman, very understanding for my family needs. It was a gift for my wife 12 years anniversary, Mike kurtz made sure that we live up to our occasion. Thank you Mike for makeing it a very special day for my family

Debbie Stems

18 de nov. de 2012

I really dont understand why there are so many bad reviews. I had a very good experience while buying my new Cadillac ATS, of course the price could have been a little better, but...I agreed to it. My sales person was very friendly, not pushy, and helpful. I have not had to use the service department yet, but hoping it will be as good as the up front people.

Paula T.

14 de nov. de 2012

I bought the forester from Jason Webb. I have already recommended him to my son and a friend who are thinking of trading. He was friendly, funny, honest, not pushy and at the same time very professional. He made sure I had no questions and spent time just showing me all the buttons so I would not have any problems driving it home. He was a pleasure to work with and made it very easy. I can not think of one think he did not do to make it a good experence.

smeghead

13 de nov. de 2012

I had narrowed my search of late model Yukons to two dealers. I visited both. I chose Bob Moore. They were professional and answered all my questions with knowledgeable answers. It was quick and to the point. I was shown courtesy in spite of being a bit of a prig. I only wish they had put more than a 1/4 tank of gas in the tank.

Paula R. - retired RN

3 de nov. de 2012

Excellent service, friendly staff, NO HIGH PRESSURE TECHNIQUES. Roger Crick was our salesman, made our experience comfortable and easy. Probably the best experience I've had buying a new car - and we've bought several over many years.

Judy, sooner fan

2 de nov. de 2012

New car manager, Chad Ashley and salesman Jeremy Barr were great! They worked very hard to get me the csr that I wanted and I never felt pressured. They were very patient with me until I made the decision on the exact car that I wanted.I would almost rather see a dentist than buy a car, until I went to this dealership. This was the best car-buying experience I have ever had.

hotdog

31 de oct. de 2012

No issues here, everyone was professional and took care of the details

Bob K.

23 de oct. de 2012

Chad Ashley in New Car Sales is fantastic to work with! Very responsive, very professional and we are very pleased with our deal. Adam in finance was also great to work with. Will certainly deal with them again in the future.

DEE WILLIAMS

17 de oct. de 2012

GREAT CUSTOMER RELATIONS EVERYONE WAS GREAT TO WORK WITH WILL DODD DID NOT PUSH LIKE A NORMAL SALES MAN WAS A PLEASURE TO DEAL WITH FINANCE DEPT WAS ALSO EASY TO WORK WITH ENJOYED THE WHOLE TIME

loyal kia owner

16 de oct. de 2012

I would recommend Michael Souri as a salesman. He was knowledgable and did not pressure us. Very helpful and made the buying experience a great one. He contacted me after the sale to see if we needed any further assistance.

Jerry Church

11 de oct. de 2012

We were happy with everyone we dealt with from the time we got there until the time we left thanks to everyone who works there

Subaru Convert

6 de oct. de 2012

We had a terrific purchasing experience. Dustin was very friendly, knowledgeable, and made the entire process as pain-free as possible. We never felt pressured into purchasing the vehicle, and everybody in the dealership was oriented at demonstrating the product and letting the vehicle speak for itself. We felt absolutely no "dealer coercion" and actually returned to the dealership in a few days to purchase the car. The price was great, and it's still hard to believe how smooth the whole process was. Bob Moore Subaru stands as an example to all other car dealers as to how car-buying should be.

Geezer

5 de oct. de 2012

Best experience I've had with a big city dealership. Lamelle White, the salesman was very personable and allowed us two longer than usual test drives of the car. He worked hard to take care of us. Gary Krysynski (sp?), sales manager, was very accommodating and up-front. We reached an agreed price quickly. Also, I'd had a very bad experience with the finance people at another dealer a few years ago and told Gary I did not want that sort of experience again. The finance guy we worked with was great, the process was actually fun. Whether Gary influenced that or not I don't know but it worked out well. No complaints. Good experience.

Car enthusiast

28 de sep. de 2012

Bob Moore Kia did an excellent job. They went all the way to Little Rock, AR to pick my car up. I got exactly what I wanted and I am very, very happy with my purchase. I would go back to them in a New York second. I highly recommend them. Roger Cricks was really great.

Stimy

27 de sep. de 2012

Most satisfying experience that I have had purchasing a new automobile. Enjoyed the sales people and the financing service also. Will enjoy doing business in the future.

Symmetrical Auto Buyer

26 de sep. de 2012

The staff was very helpful and friendly. they new their products thoroughly. We were offered as many test drives as we wished without any feeling of pressure. The process of actually making the deal was straightforward and honest. It was an overall pleasant and rewarding experience. Thanks Alex!

Kelly

26 de sep. de 2012

Everyone at the dealership was courteous and friendly. Will was knowledgable, patient and thorough throughout the process of purchasing our car. He worked with us to keep our car choice within our budgeted price range.

hero8

24 de sep. de 2012

My sales person treated me like a king. He stayed with me through the entry buying process. I have recommending him to anyone looking to buy a Cadillac.

Big Kyle

23 de sep. de 2012

Sebastian was a great salesman very knowledgable and sincere I will definatly tell others to come heree

schaysgirl

5 de sep. de 2012

I was in and out in 4 hours with my new SRX. Everyone was wonderful from our sales rep to the sales manager to the finace person. I will be buying from them again in the future. It was a wonderful experience!

Sharon

1 de sep. de 2012

A great experience, treated great, over-all-time spent at the dealer was less than 3 hours.

Dragonfly

25 de ago. de 2012

I am a female and very nervous dealing with car dealerships since I had a very bad experience in 2006. I really didn't want to speak to anyone, just drive around and look. Jason was the gentleman that took good care of me. He was a very polite person and guided me along and made me feel very comfortable. The financing part was more of a taxing time, I will say watch for the add on's, they caught me off guard but once explained and I was ok with them. Overall a very good experience and a woman would feel very comfortable and not be treated like someone that could easily be taken advantage of. Thank you Bob Moore Subaru for making my buying experience easy and friendly. I will recommend you to others and will only deal with you in the future.

doxmum5

25 de ago. de 2012

I purchased a 2011 HHR from this dealership. We walked in and the sales associate knew exactly where the car was located on the lot. The car we test drove was clean and in great condition. He was very professional and friendly. We asked for and received information on the car we were interested in purchasing. The complete process to look at the car, negotiate a purchase, and finance the car took approximately 2 hours. Before leaving the lot with our purchase, the sales associate went over safety features, made sure I knew where the lights and other features of the car were located and operated. Very hassle-free. Very pleasant and professional.

has none

25 de ago. de 2012

great in all aspects--very friendly and knew equipment on cars very well---polite--not too "pushy"

Oldwizard46

25 de ago. de 2012

My wife and I were out looking for a used car and stopped in to Bob Moore Subaru. We were met by JR who let us test drive a couple of cars. He was very friendly and no high pressure. A very nice experience that told me this is where I want to buy a car. We left undecided but returned a couple of days later and purchased a new Subaru with some hail damage. Alex was especially great and gave us a tour of the facility and made sure we were all set to go. The whole experience was a little like I expected from previous vehicle purchases at other dealerships except that there was no pressure to buy a car today. We didn't feel like we were being held hostage. What wasn't expected was the friendliness of the sales staff. Even those not involved with the sale were always smiling and asking if we needed anything. I wish I could say the same for the finance guy. I don't think he introduced himself or if he did I sure don't recall. He was a little stiff and down to business. But even so the finance experience was relatively painless and again no high pressure to buy this or that add-on. I will say that the finance guy was very knowledgeable about the process. I would purchase from them again.

allan

24 de ago. de 2012

Was looking for a SRX or a CTS. Went to the dealership not knowing advantages, disadvantages of both. Will was very informative and we drove both cars. He gave me a very good description of both and made the decision easy to decide which would best fit our needs. Chad was very helpful with the finance options. Lemel was also good at answering questions and when the car came in I wanted he was busy cleaning and shinning down to the tires and wheels. It was a suprise for my wife's birthday. When I came to pick it up it was on the showroom floor with a big bow on it. Great guys and great experience. Thanks, Allan Booher

VeeVoe

24 de ago. de 2012

This was my first new car buying experience and I must say the guys at Bob Moore did an outstanding job of taking care of everything. Especially the salesman (Tim) that worked with me, he went out of his way to make sure I was happy with everything. Even when I brought my car in for service, he met up with me on his day off. You can beat that!! =)

Sooner55

16 de ago. de 2012

Steven was an engaging salesperson. While new at the dealership, he was knowledgeable about the Forester we wanted to test drive. He was helpful and found that the car had been discounted greater than we were aware of, based on the web advertisement. The dealership was busy on the Saturday morning we were there, but the process moved fairly quickly. My wife enjoys the new Forester, and we had a pleasant experience at the dealership.

Schnauzer Rescue

12 de ago. de 2012

My salesman was very knowledgeable, professional and was so patient with all of my questions. This is the second vehicle I have purchased from this dealer and will return when the time comes.

New Car Buyer

11 de ago. de 2012

In answer to your question, "How did we do today"? I must say that your service did not just start "today"...I purchased a 2005 CTS from your dealership in 2005. My complete satisfaction with my CTS performance and your service from 2005 led me to "today"! As then, I was and remain a "repeat customer" because of the quality sales, product performance and service, I salute a great team!

Cadillac fan

19 de jul. de 2012

I have had service visits, warranty, detailing, campaigns, etc. Diron Carter is the best Service Rep. Always helpful, efficient, personable. Mike Kurtz, sales , is the best salesman. I just purchased a new 2012 CTS from him.. He was personable, knowledgable, efficient and I would definitely recommend both to anyone. I have purchased 6 Cadillacs and 1 0ldsmobile from Bob Moore dealerships. I wouldn't go anywhere else.

hawkman

30 de jun. de 2012

Saw they had a car online that was marker up $6,000 OVER MSRP! That is just bad business. It is a rare car and understand that a little mark up is acceptable but that is just insulting. They will never sell this car at that price because other dealers have the same car thousands less. Would not recommend even trying to contact this dealer about a Subaru.