liasan03

22 de jul. de 2016

they gave us the best service ever. Everyone was very helpful. I will surely buy our next car with them again. Thank you! Good job everyone! You made our 1st car purchase experience here in Oklahoma a great one!

Drew

21 de jul. de 2016

Well - I never thought anything would ever come out of this review other than a place for me to vent my frustrations on service I felt was subpar. Well I was pleasantly surprised to actually hear from the Bob Moore Mazda Service Manager. We'll call him Curtis. He let me know that this review actually made it all the way up the chain and back down to him. We discussed what had happened to me and my feeling towards the whole messed up deal. Curtis was a little surprised that his service department got a bad rap and he assured me that this was not how Bob Moore Mazda would ever treat it's customers. He was definitely interested in seeing what it would take to get me to come back and try them again. I will not discuss the arrangements that were made but I was satisfied with the results, so I guess I'll give them another shot. For those of you out here who think that doing reviews will get you nowhere I beg to differ. So please don't be afraid to speak up when you think you got the shaft, just be honest with your story. Thanks Bob Moore Mazda!

Karley

21 de jul. de 2016

Nick was so helpful and made buying our Mazada easy! We are very happy with our CX5. Nick was very transparent and easy to talk to! I would recommend them any day.

SoulredCX5

20 de jul. de 2016

Sorry for my dumb but I don't know what you mean by "Title of your review". But I will say, Elton and all of Bob Moore were the absolute best. Tens all the way around. I dislike buying a new car but they made this a positive experience. Elton listened to all I had to say and did exactly as I asked. This is our second new Mazda from Bob Moore and I am certain it wifi not be our last. They are all "Rock Stars" in my book. The second half of this refers to the recall on our other Mazda.

Jhenelle

29 de jun. de 2016

If I could give Bob Moore Mazda 10 stars I most definitely would. I'd been searching for my next vehicle and been to at least 25 other dealership in the Oklahoma City area. BMM was where my search ended I found my car online and it was exactly what was posted online. It was CLEAN AND NICE. The maintenance and upkeep of their cars is absolutely AMAZING. If you knew how many dealership were willing to sell me a piece of auctioned off junk with broken parts that they are not even willing to fix without you paying, you would be shocked. I was in and out in under an hour and that's including negotiations. They even worked with me on financing and drove off in my new used car the same night. They also returned my rental car and filled both cars up with gas because I was "An appreciated customer"! How awesome is THAT! I'm sure they do that for all their customers...but I did feel special. This was the best experience ever. I wish I would have stopped here first. THANK YOU so much Dale, Jimmy and Michael for your OUTSTANDING Professionalism and Customer service. It was such a pleasure!

YoungCoupleOKC

26 de jun. de 2016

We were very happy with our experience. It def helped that we did our research and knew exactly what car we wanted before arriving. Scheduled a test drive online and the car was waiting for us when we arrived. Cameron Davies was very knowledgable and the test drive was very informative. They worked w us when it came to financing and we were able to come to a fair agreement that fit our budget. Big thanks to Cameron & the whole management team!!

Nancy H

19 de jun. de 2016

We bought our first CX-9 from Bob Moore Mazda in 2007 and because of the overall staff at Bob Moore, from sales to service, we keep coming back. We just recently purchased the new CX-9 about a week ago and once again had a wonderful experience. Our sales rep, Jimmy Lai, took good care of us and handled every detail to our best interest. He was kind, attentive, helpful and a very nice young man. We absolutely love our new Mazda and found the entire staff from sales, service and business to be friendly, helpful comfortable to deal with and never pushy or hard sale. When you buy a car from Bob Moore you can expect a friendly environment, personal attention and excellent service.

Brenda gentry

19 de jun. de 2016

I love my mazda and the people well do the best in getting your qoute. I just wish it wouldn't take so long when buying any car any place. The staff at bob moore were nice and I liked Jimmy Lai he was very sweet.

Mr. D

29 de may. de 2016

I had a very good experience with Bob Moore Mazda. They kept easy and simple for me. I communicated with them during the week by e-mail, and that helped a lot. I told them what I wanted, and they made it happen.I have no hesitation recommending them.

DREDICK

13 de may. de 2016

Had been looking at a 2015 challenger for almost 2 weeks. I haven't been able to get there cause of work but today on May 12, 2016 I was able to leave work early and get there. The girl I guess working the front desk Calle dme every other day and I thank u for keeping me interested but why would she do that if the car wasn't there. She had called me that morning, about the car and asked when I was coming in. I said around 130 and she said ok it would be there. I got there and she was off already and the car had been sold two days ago......they said it takes longer for the car to come off the Internet. But she works there, she wouldn't need the Internet. She could literally walk the lot and would see it. The kid that helped me acted like he didn't know much. I just ok thank you. I wont be back.

bstaggs

9 de may. de 2016

Alex Erway & Matlin Mixon made this an easy purchase. In & out, no hassles, no games. I would not hesitate to purchase from them again.

Bob B

3 de may. de 2016

I found a used 2016 Miata on cars.com at Bob Moore Mazda in Oklahoma City. I chatted on line on separate occasions with Angel and Chris to get information on the car. I booked a one-way ticket to Oklahoma hoping the car was all it was represented to be. The pictures on cars.com showed a very clean car inside and out. My salesman, Elton Rhoades, picked me up from the airport and took me to the dealership. I proceeded to test drive the car and decided to buy it. It was a slow day at the dealership but the atmosphere was relaxed and everyone I encountered was very nice. The entire process was a pleasure. I felt like I got to know Elton on a personal level in a very short period of time. If you're looking for a Mazda in the OKC area, Elton is your man.

CynthiaCranford

1 de may. de 2016

I was very happy with the service I received. No sitting in a closed room waiting and waiting. The Salesperson, John, was very helpful, explained each step of the process to me so I wasn't sitting there wondering what was going on. Open setting! I could see where everyone was. Other employees stopped to ask me if I wanted some water or coffee, manager even came by to thank me for buying a car here. Financing went smoothly and I was ready to drive away in a new car within two hours of arriving.

Max Steele

30 de abr. de 2016

Terry Johnson, gave me every reason I needed to purchase a Mazda from Bob Moore. He helped me to get the best price for my trade and his guidance and knowledge enabled me to make the best decision.

Car review 1234

17 de abr. de 2016

We had the pleasure to purchase a Mazda 6 from Bob Moore Mazda. Our sales person Bobby was very informative, nice, not pushy and very knowledgeable. We had a great experience in the finance department also. The dealership was outstanding and we would definitely recommend and return to buy a car from them.

Randall

14 de abr. de 2016

Where do I start. We were looking at an older Mazda at Bob Moore Mazda for my fiance who wanted to trade her Ford Escape for a two door. The car was nice and drove very well. My concern was the safety issue not from the car but from being hit by other drivers. I discussed this with the Used Car Manager, Travis Jacques, and we looked at other vehicles. Along with him and Michael Sanchez, the sales Consultant, they showed her a 2012 Honda and after the test we drive she really liked it. The problem she had was the car, which was red, had no character. Travis said not a problem. He researched different sites and came up with several ideas. We decided to paint the roof black and he showed us different styles of Rims that went well with the tires and gave the car some much needed character. They were already going to replace the back bumper which had nice dent in it and were asked if we would like a Spoiler put on? We decided to add the red spoiler and go with what he suggested. We also decide to have the back light covers shadowed in. All this was done and well within our budget. We even got a loaner vehicle that was a joy to drive. Travis and Michael were never insisting or pushy and we never felt pressured about anything. He let us talk alone when we wanted to and gave us plenty of space. We ended up getting the 2 door sports vehicle that my fiance wanted and were very well satisfied with everything. He gave us top dollar for our trade-in and a deal we could not pass up on. When we went to finance, Matlin Mixon, the Business Office Manger did everything he could to get us the best deal for our money. All of our questions were answered and we left there very satisfied. When we picked the car up we were very satisfied with the outstanding job they had done. Again, outstanding customer service from everyone involved. Will definitely will go back there and tell our friends about this dealership.

Barry

13 de abr. de 2016

Finance guy was great all else terrible. Nobody available to clean car after purchase and then fliir mats were missing when we got ready to leave. Very bush league.

Barry

13 de abr. de 2016

Financial guy great. No one to clean car after purchase. Took floor mats out of vehicle hoping we wouldn't notice very bush league.

Rockchalkdoc

3 de abr. de 2016

I thoroughly enjoyed working with Elton Rhoades. I knew what I wanted and he didn't try to sell me anything else. He made the purchasing experience nice.

New Buyer

19 de mar. de 2016

Terry Johnson did an exceptional job of answering our questions about every detail of what we were looking for in a vehicle. We bought a new Mazda from Terry and we have high confidence that we understand the value package and made an informed decision. John Crosby, Marcus Wait, and Matlin Mixon also worked with us and made our buying experience a very positive one.

Hayleefra

12 de mar. de 2016

I've been working with Micheal for a couple of months now and he was very patient and helpful in helping me decide on the perfect car for me. He made the purchasing process as painless as possible and my first car buying experience one to remember! I would most definitely recommend Micheal as Bob Moore Mazda.

djackson22

17 de feb. de 2016

Experienced a very helpful staff who was cordial and informative. The process was smooth and quick. Very different from previous car-buying experiences. I hope the service after the purchase is as good as it was during.

Too many people

11 de feb. de 2016

Unprofessional. Totally wasted my time. Constantly passed around from one person to the next.

Kim

25 de ene. de 2016

Bobby Villegas did a great job on selling us a car. We were in the market to buy our daughter a car. There was no pressure. The process was smooth and painless. Would definitely recommend this dealership.

Hawk

15 de ene. de 2016

Giving a review of a car dealership seems rather odd. But it was a very different experience than I have had before. I have bought a lot of cars. Dreaded going to buy car. I called ahead they had cars waiting for me to see. They were more concerned about staying within my budget than I was. No pressure, no pressure to spend more than I should. Knowledgable sales person (Bobby) made a huge difference. Thanks Bobby for a fun and enjoyable experience. When someone knows the cars and obviously loves them it is pretty compelling. It was also casual day which made the whole process less intimidating. There was no good guy/ bad guy pressure play. And the finance person was friendly and helpful instead of pushy and judgmental. All in all great experience and I got a great car! (Mazda 3).

SOver

12 de ene. de 2016

I had a wonderful experience working with the sales team at Bob Moore Mazda. Not only was the process quick and easy but they took the time to answer all of my questions and walk me through any concerns. Being a first-time car buyer I was not very familiar with the entire process but they were extremely professional throughout my deal. Their service team has also been fantastic in working me in to their schedule. Overall this was an incredible car buying experience and I would absolutely recommend them to anyone looking to buy a new or used vehicle.

SOver

12 de ene. de 2016

I had a wonderful experience working with the sales team at Bob Moore Mazda. Not only was the process quick and easy but they took the time to answer all of my questions and walk me through any concerns. Being a first-time car buyer I was not very familiar with the entire process but they were extremely professional throughout my deal. Their service team has also been fantastic in working me in to their schedule. Overall this was an incredible car buying experience and I would absolutely recommend them to anyone looking to buy a new or used vehicle.

DM

1 de ene. de 2016

Austin rocks!!! Extremely knowledgeable about the features and engine of the vehicle. I would recommend him any day!!

DM

31 de dic. de 2015

Just bought a Mazda6! It's awesome!! Austin was my sales guy. Extremely knowledgeable about the bells and whistles of the vehicle!! #awesomeaustin rocks!!! Point blank

Thanuj Kumar

26 de dic. de 2015

We bought the stunning 2016 Mazda6 at Bob Moore. We had the pleasure of working with Austin Baird in choosing our car. We were still looking at different sedans from different manufacturers at that point. But Austin helped us find a great feature packed car with great value.

One "Moore" Mazda

4 de dic. de 2015

I've lost count, but I'm thinking that this is my 6th Mazda, and all but one was purchased through Bob Moore Mazda. The one Mazda I purchased elsewhere was not a pleasant experience, which helped me realize that all dealerships and sales agents are not equal. The entire staff at Bob Moore, including the General Manager, who I met in passing, are very real and genuinely interested in serving you the customer finding a car to fit your wants and needs.It's interesting, the one Mazda that I purchased at another dealership, ALL of my service on that car, and every car since, has been with Bob Moore through Yan. Yes, all aspects of this dealership is a class act.My Last purchase, a 2016 Mazda 3, and working once again with Terry Johnson, was a wonderful experience. I can't wait for my new drive to arrive! Thank you all for making what could be a painful event into a very pleasant repeat experience!

One "Moore" Mazda

4 de dic. de 2015

I've lost count, but I'm thinking that this is my 6th Mazda, and all but one was purchased through Bob Moore Mazda. The one Mazda I purchased elsewhere was not a pleasant experience, which helped me realize that all dealerships and sales agents are not equal. The entire staff at Bob Moore, including the General Manager, who I met in passing, are very real and genuinely interested in serving you the customer finding a car to fit your wants and needs. It's interesting, the one Mazda that I purchased at another dealership, ALL of my service on that car, and every car since, has been with Bob Moore through Yan. Yes, all aspects of this dealership is a class act. My Last purchase, a 2016 Mazda 3, and working once again with Terry Johnson, was a wonderful experience. I can't wait for my new drive to arrive! Thank you all for making what could be a painful event into a very pleasant repeat experience!

Robin Renee

15 de nov. de 2015

We had such wonderful experience buying a CX-5. Customer service went beyond what was expected and made sure we were comfortable while waiting. The process took several hours but it went smoothly and any glitches in paperwork were corrected immediately and efficiently. I hope to purchase many more vehicles from them after this experience.

2Madzas15

2 de nov. de 2015

This is the second vehicle that I bought from Bob Moore Mazda, and the experience was outstanding. The entire team was nothing less than exceptional in assisting my wife and I with identifying and qualifying for brand new vehicles. If you think you are interested in purchasing a new vehicle, and may think that Mazda is the slightest possibility then you need to visit Bob Moore Mazda. I highly recommend Mazda for the driving experience, comfort, and amenities. I also highly recommend Bob Moore Mazda for customer service and satisfaction.

GRT

18 de oct. de 2015

This place is amazing! Safak, Josh, and Maitlin (and others) really treated my family and me like royalty! I will come back!

Happliy retired

8 de oct. de 2015

I have purchased over 40 cars in my life but was never really satisfied with the whole process until I bought my latest car from Bob Moore Mazda. After an email exchange, I arrived at the dealership and the car I was interested in was gased up and waiting at the front entrance. The salesman met me as I got out of my car and we got in and went for a test drive. Upon our return to the dealership, the sales manager was waiting and I asked him for his best price. No hassles, no haggling, he offered me a very nice price on the car which I had priced online. 10 minutes later I was writing a check to the finance manager without the usual wait or hard sell for extras. The whole thing took about 30 minutes including the test drive. This was by far the best new car purchase experience in my lifetime. Keep up the good work guys!

Happily retired

7 de oct. de 2015

I have purchased over 40 cars in my life but was never really satisfied with the whole process until I bought my latest car from Bob Moore Mazda. After an email exchange, I arrived at the dealership and the car I was interested in was gased up and waiting at the front entrance. The salesman met me as I got out of my car and we got in and went for a test drive. Upon our return to the dealership, the sales manager was waiting and I asked him for his best price. No hassles, no haggling, he offered me a very nice price on the car which I had priced online. 10 minutes later I was writing a check to the finance manager without the usual wait or hard sell for extras. The whole thing took about 30 minutes including the test drive. This was by far the best new car purchase experience in my lifetime. Keep up the good work guys!

valvraves77

24 de sep. de 2015

I visited there on Wednesday, Terry was able to help me test drive two different Mazda CX-5 model and he give me some information that was very helpful in my decision to pick this SUV. It me and my wife 2 month to find the right SUV. I am glad we pick this one at Bob Moore Mazda for the deal we wanted.

Thomas

22 de sep. de 2015

I had a great experience at Bob Moore Mazda. Lam Nguyen was friendly, professional and courteous. I was able to shop, consider my options and make a decision at my own pace without being pressured. This is my first new Mazda and I can honestly say it has been a thoroughly positive experience.

Ginger F.

13 de sep. de 2015

I had the best experience ever car shopping! The salesman Michael Sanchez was awesome to work with! He never was the high pressure kind of salesman. He let me look at my own pace and take the time I needed to make the right decision...unlike others that have followed you around and pressured you into a decision you were not sure about. He helped me make the right decision for me with his knowledge about the car i was looking at. He also was helpful in the color choice since it wasn't on the lot he made sure I got what I wanted. And the Finance Dept. was also excellent in the process that it took for them! Thank you Bob Moore for helping me with this AWESOME 2016 CX5 I now own!!

Jyowell99

10 de sep. de 2015

Michael Sanchez was very friendly, professional and courteous. I felt like I was able to shop and consider my options at my own pace. I am a first time Mazda owner and very excited about it! I'm loving life in my new CX-5.

Jyowell99

10 de sep. de 2015

I had a great experience at Bob Moore Mazda. Michael Sanchez was friendly, professional and courteous. I was able to shop, consider my options and make a decision at my own pace without being pressured. This is my first Mazda and I can honestly say it has been a thoroughly positive experience. If their service department is anything like the sales floor it will be a beautiful relationship :-)

Scuba diver

30 de ago. de 2015

I visited other dealerships and found Safak Durmus at Bob Moore to be far better than the others. He honored the deal I found online without quibbling about the discounts or rebates as others have done. Instead of talking about wanting my business Safak offered me the best deal. He did what he said he would do with honesty and integrity. I am very happy with my Mazda CX-9 and highly recommend Safak and Bob Moore Mazda.

Heather

30 de ago. de 2015

Initially I wasn't sure if I was going to be able to afford a Mazda, let alone the one I wanted! Working with Bobby and Matlin they were able to get me situated, and in an excellent vehicle. There was a minor issue when the car was delivered- unfortunately it wasn't something we could just fix on the spot- their touch up guy is not in on Saturdays- They promised to take care of it, just bring it by. I've had one other new car, and I drove it until it wouldn't go anymore. I'm looking forward to the Mazda, and I will be going back to Bob Moore for service. One thing that Bobby showed me in the car, there's a place where you can have the car alert you for SCHEDULED MAINTENANCE!! He also provided me a coupon book for services which will help a bit :). Overall, if you're looking for a dealership that won't push you to buy something just to get you in, GO HERE. They take the time to listen to what you want, and don't waste your time with a vehicle that you don't want, or have stated you can't afford. Great experience, and I look forward to this car experience.

murph

23 de ago. de 2015

Went to look at a specific vehicle. Dealer had vehicle ready to be looked at on arrival. Related staff and sales person(Terry) were kind and extremely helpful. Terry quickly identified what kind of buyer I was and took the appropriate action. This alone shows high intelligence and skill. I was allowed to fully inspected and test vehicle to my satisfaction. The remainder of the buying experience was easy, simple and smooth.

Shannon

22 de ago. de 2015

Working with Travis and Logan was amazing. They went above and beyond for me!!! I am truly grateful!

ChrisS

15 de ago. de 2015

Very happy with my Mazda purchase from this dealership. Sales staff was friendly and did not push me to buy. I went into the dealership expecting to maybe purchase a used mazda and ended up buying a new one. Sales associate was great to work with and went out of his way to provide excellent service. I look forward to working with this dealership in the future.

ChrisS

14 de ago. de 2015

Have been interested in the Mazda CX5 for a few months now. Been looking at all years of 2014-present. After visiting Bob Moore Mazda and test driving a new 2016, I was hooked. Worked with a wonderful salesperson Bobby Villegas who went out of his way to make certain I got what I wanted in the vehicle. Even after a misunderstanding on what is needed in a tow hitch configuration, Bobby made certain to make it right without any questions. I had a question via email and he answered quickly. I had another question and he researched it and got back to me. Very impressive. I'm 52 years old and this was my first new car purchase. Very happy with the professionalism of the dealership and the overall transaction. I look forward to working with their sales team in the future.

Jance1624

13 de ago. de 2015

I went up to Bob Moore on a wim and came out with a new car, sales rep was awesome and kept working with me until I got a solution. Couldn't be happier with my 2015 Mazda 3!

F.S.

11 de ago. de 2015

I found the exact car I wanted, emailed a salesperson at Bob Moore regarding a price match on the car, & received an immediate response the next morning with an acceptance of our offer! We test drove the car that very evening & were provided with excellent service from the moment we stepped to the door. We never once felt pressured to buy or fall into an agreement we weren't intending. The finance person was easy to talk to & didn't pressure us into any additional options. We had a great experience with quick service! Very pleased!

love

9 de ago. de 2015

This was one of the most painless car purchases I have made. When you got to the dealership everything they promised they delivered on. The car was exactly as we expected and there were no hidden fees. It was simple and easy and now we are getting to buy another vehicle from Bob Moore just based on our experience here.

Madiberr

7 de ago. de 2015

I was a first time buyer coming out of college! They worked hard to give me the best deal with the best interest rate available. There were no surprises when it came to talking about money. They told me everything upfront! Best service from a car dealership! No small talk! Was straight to the point and fast! Would definitely recommend this dealership!

ejkcope

6 de ago. de 2015

I went to Bob Moore to look at a couple of vehicles. The sales rep was patient with me and extremely knowledgeable. I looked at 4 vehicles and test drove 3. After being there about an hour or two I left and came back that evening with my husband. I worked with the same sales rep and we again test drove the cars. The sales rep worked with us the entire time allowing us not to feel pressured or rushed. After a long debate and me going back and forth on which car, I finally was able to drive off in my brand new Mazda! It was a long process for everyone because it was hard for me to make up my mind, however after hearing all of my wants and concerns the rep and manager combined most of my needs and showed me their pick.....they did an awesome job and momma is happy!

ejkcope

6 de ago. de 2015

I went to Bob Moore to look at a couple of vehicles. The sales rep was patient with me and extremely knowledgeable. I looked at 4 vehicles and test drove 3. After being there about an hour or two I left and came back that evening with my husband. I worked with the same sales rep and we again test drove the cars. The sales rep worked with us the entire time allowing us not to feel pressured or rushed. After a long debate and me going back and forth on which car, I finally was able to drive off in my brand new Mazda! It was a long process for everyone because it was hard for me to make up my mind, however after hearing all of my wants and concerns the rep and manager combined most of my needs and showed me their pick.....they did an awesome job and momma is happy!

Denali2012

29 de jul. de 2015

I would highly recommend them to anyone looking at buying a new or used car. I did mark that they didnt help me with any of the features but i did buy a gmc at a mazda dealership so i wasnt expecting them too

TLC

29 de jul. de 2015

So excited to drive the 2016 MX-5! Barrett made sure the car was delivered perfectly. The Bob Moore team was easy to work with and kept building on the excitement this car launch created.

chickstar7

16 de jul. de 2015

I went in looking for a new Mazda 6. They showed me some options and BAM I was out of there. My sales consultant Safak Durmus was incredible. He was extremely helpful and was willing to do whatever it took for us to end with a great deal on both of our ends. Everyone there was so friendly. I purchased a car 2 years ago and it was an 11 hour process. Bob Moore was much simpler and faster!

tathompson

2 de jun. de 2015

Was able to negotiate a sight unseen trade in and also get a very competitive used truck price on a rainy Saturday afternoon over the internet without leaving my house. Drove down on the next Monday for a test drive, sealed the deal and was back on the road home to KS with my "new to me" 2014 Ram 1500 in less than 2 hours. Chris, Jerry and Josh were all great through the whole buying process. Smoothest new or used car purchase I have experienced so far.

mazdagirl

30 de may. de 2015

We recently just leased two 2016 Mazda CX5's. Michael Sanchez was our Salesman and Matlin did our lease. Both were very helpful and knowledgeable. They were not pushy at all. This made for a stress free and pretty quick experience. These guys were great!

SandyC

30 de may. de 2015

We just leased a 2016 Mazda CX5 it is the second one we have leased in the past 3 months from Bob Moore Mazda. We really had a great experience with the whole transaction. Michael Sanchez was our salesman and he was wonderful and was so knowledgeable about the cars. He was not pushy at all, just very helpful. If you go to Bob Moore Mazda, Michael Sanchez is the salesman you want. Matlin who does financing paper work is also very good. He makes things quick and easy. This was a very positive experience!

kahnhalen

28 de may. de 2015

The Bob Moore dealership was great to work with in purchasing our new car. Our sales consultant Jacob Simpler did an outstanding job and we look forward to continuing our tradition of purchasing from Mazda.

Kahnhalen

28 de may. de 2015

The Bob Moore dealership was great to work with in purchasing our new car. Our sales consultant Jacob Simpler did an outstanding job and we look forward to continuing our tradition of purchasing from Mazda.

Dadjoe

26 de may. de 2015

Had been looking for a good used car for my son for about 3 months. Found a car posted on their website as "fresh trade." Received immediate response to inquiry about car. Arrived later in the day to find car serviced and detailed. Terry was great from beginning to end. They graciously agreed to fix a few items on the vehicle without hesitation. Terry was patient with all my questions. Everyone I encountered was just great. No criticism...one minor "gripe." Gas tank was less than half full upon delivery. Again, minor.

jaybird

18 de may. de 2015

I had a very knowledgeable salesman, Lam Nguyen. He answered all my questions as well as told me things about the car I was looking at that I did not know. There were no high pressure tactics. The finance man was quick, efficient and made thing happen.

super61

14 de may. de 2015

I had to get rid of a vehicle to reduce my car payment as I had a bad year financially. I found a car here and then Josh worked extra to find the best rate and terms. I think most would not do so much. I would recommend this dealer to friends.

miko3492

8 de may. de 2015

They really help me out when I needed a new car, definitely went above and beyond. Definitely got my business from now on for all my car needs.

miko3492

7 de may. de 2015

They really help me out when I needed a new car, definitely went above and beyond. Definitely got my business from now on for all my car needs.

billy,jcl

7 de may. de 2015

I am enjoying my Honda CR-V. It's just the car I needed after my previous car was totaled. Terry was friendly and helpful. Even came in to meet us on his day off. I hope to drive it for theremainder of my driving days. Thanks Terry

wkw31

24 de abr. de 2015

Starting with Yan, the Service Manager, this is the best service you will ever receive! They've always been straight with me and you know your car will be fixed and maintained correctly.This service team is excellent!

WKW31

24 de abr. de 2015

I've been to just about every dealer in the state. However, I keep coming back to Bob Moore Mazda and just purchased my third car from them. From the sales side, Corbin and Terry are the best, very knowledgeable, professional, and they Always ensure you are happy from the start to well after the sale. This dealer continues to work with me and once again I just got a Very fair deal. I seriously doubt if any of the other dealers would have done so much to get the business. I plan to be back. Best Regards, WW

Chelsey seaton

23 de abr. de 2015

Lam did an excellent job helping us purchase a 2016 Mazda 6. His customer service skills exceeded our expectations after enduring poor customer service at other dealerships. The buying process was much faster and more streamlined than any other time we've purchased a vehicle at other dealerships. Also, the entire staff was so nice to our young children who came with us. They accommodated our kids with cartoons and snacks, making our overall experience the best we've had while buying a vehicle.

AdaMarieFox

21 de abr. de 2015

Safak Durmus was the most kind and understanding sales man I have ever dealt with. He took the time to let me look at different models and not once did I feel like he was rushing me or pushing me in any way. He made this whole experience a very pleasant one. If you want to buy a car and need some one to listen to what you want and then show it to you Safak is your man.

AdaMarieFox

21 de abr. de 2015

I went into Bob Moore to look at Mazda's. I was greeted by Safak Durmus. He was a very nice sales man. He listened to what I was looking for and was very patient in showing them to me. He walked me thru everything that I would need to do. If you want to buy a Mazda I recommend you ask for Safak.

Aaron

20 de abr. de 2015

Just purchased my first brand new Mazda through Bob Moore (have owned two other used Mazda's in the past). Working with everyone there, especially Bobby Villegas my sales representative, was a pleasant experience and they were easy to work with. As well, I can attest to the quality of work in the service center with both the inspection of this new purchase and work performed on previous vehicle. Yan Brown, the service manager, goes the extra mile to ensure you are taken care of properly.

Sassymomm

4 de abr. de 2015

Herb, thank you so very much for making the experience of buying my first ever new car the most relaxing experience!!I love my Mazda 5

Yusuke

31 de mar. de 2015

I recommend this dealer. Service was great. Sales person did good job. He even took his time to show us most of this new cars function and setting up some of the featur on the car after deal was completed. He was really kind to us.

Linda

24 de mar. de 2015

I just purchased my first-ever Mazda and, so far, I'm loving the Mazda3. My salesperson was Bobby Villegas, who I found to be very well informed, friendly, and engaging. I left the dealership feeling like I got a great car at a fair price. The experience was low-pressure and actually enjoyable.

soonerfan357

22 de mar. de 2015

We really enjoyed working with Terry Johnson as he went to great lengths to make sure we got the car we wanted and at a good price. The only negative was a little bit of pressure to buy a maintenance package with the sale, which we declined. It was still a 5-star experience and I would recommend Bob Howard to others looking for a good deal on a Mazda.

sperry

21 de mar. de 2015

Bob Moore will have my continued business. Everyone was great from start to finish!!

JIM AND BETH P

13 de feb. de 2015

OUR SALESPERSON, CHANCE DID A GREAT JOB IN ASSISTING US. ALL THE STAFF WAS GREAT. WOULD HIGHLY RECOMMEND BOB MOORE MAZDA.

Cindy G

3 de feb. de 2015

I stopped in to get my remote batteries changed for my 2013 Mazda CX-5 (I live in Enid and we don't have a Mazda dealer) and just had some questions regarding options since when I bought my CX-5 in 2012, I bought the only one they had on the lot as they were selling them as quickly as they came in. I never got to choose options, color, etc. I have really been missing having sunroof on beautiful days and wanted to see if I could trade for one with everything I wanted without making my car payment go up. The guys at Bob Moore Mazda are really wonderful, not pushy and easy to work with. Not only did I get a sunroof, I got a new 2015 Mazda CX-5 with every option available and it's absolutely amazing!! I love it and can't stop looking at it! I can't wait to take a road trip in it and my kids and I are loving the heated leather seats on cold winter mornings! Thanks guys for helping me to love the car I drive, I appreciate you! Cindy Geitzenauer

Popjim

16 de ene. de 2015

Recently purchased a 2014 Mazda CX-9. We wanted a new 2014 CX-9 and the inventory was very limited being mid January 2015. Kurt Scheck, General Manager and Dale Hampsmire, Sales manager found the model with the exact options and color we wanted.There was no hassle in negotiating a trade in of our old vehicle and purchasing our Mazda. Terry Johnson was our Salesman. Terry was not a "typical salesman" He was a great source of information and never pressured us in anyway. The feel of the Bob Moore Mazda Dealership is professional but exceptionally friendly. A great team!

Gabe Lay

6 de ene. de 2015

This was my first new car buying experience, and it was great! Corbin Morris was very genuine about not just getting my business, but earning it as well. He succeeded in every possible way! Additionally, Matlin Mixon was tremendously helpful during the financing process and helped me structure the right payments for my car! Everyone was great, and I love my new Mazda!

MattG

21 de dic. de 2014

I originally showed up at Bob Moore just to check out what they had at the use car lot, but after an awesome test drive of a Mazda3 I was hooked on what the folks at Bob Moore had to offer. I worked with Penny Taylor who was passionate about Mazda and was able to answer all my questions and did an excellent job introducing me to the different features of my first Mazda. Penny was easy to get a hold of as I continued to research the Mazda3 after my first visit and had all the different cars I was interested in pulled up front at the dealership and ready to go on when i showed up for my second visit so that I could compare between them and make a final choice. The rest of the staff made the car buying process quick and easy. I definitely left there having made an informed decision--and with a beautiful fun the car! Thanks Penny!

erobins

20 de dic. de 2014

Terry Johnson took time to pull a couple different vehicles for me so I could compare and see what they offered. They offered a good price on the vehicle and a fair trade in value on my old vehicle. I did not feel pressured at any point! All in all, a good car buying experience and a great looking new car!

Richard Brown

6 de dic. de 2014

Bought my new 2015 Mazda6 from Bob Moore. Matt Casteel ensured we had the price and monthly payment negotiated before my family and I made the drive from Kansas. Very pleased with the car and the professionalism of the staff. Maitlin Mixon helped us with the financing, and the whole experience was very positive. Thanks guys!!

Richard

6 de dic. de 2014

Bought my new 2015 Mazda6 from Bob Moore. Matt Casteel ensured we had the price and monthly payment negotiated before my family and I made the drive from Kansas. Very pleased with the car and the professionalism of the staff. Maitlin Mixon helped us with the financing, and the whole experience was very positive. Thanks guys!!

Barry B

26 de nov. de 2014

Matt Casteel and Bob Moore Mazda are GREAT! Matt makes the car buying experience much less painful and adversarial than I've been used to in the past. I highly recommend Matt and Bob Moore.

Joyz

20 de nov. de 2014

I contacted Herb Griffith to inquire about a 2015 Mazda 6 they had & asked for a trade in quote over the phone. Sent Herb a few pic via text & he called me back with an offer where we wanted to be. He then went so far as to call & cancel the extended warranty on my other car & apply that to the new purchase. He will work with you and see that he takes care of all your needs. This is the second Mazda 6 I have bought from Herb and when I am ready to trade this one in for another I will definitely call Herb. He went above & beyond.

JoyZ2

19 de nov. de 2014

I have bought many cars over the years but no other dealer treats you like Bob Moore Mazda. This is my 2nd Mazda 6 I have bought from Bob Moore Mazda. The first time I was lucky enough to stumble onto salesman Herb Griffith & this time when I called in to inquire about a 2015 Mazda 6 they had online I asked to deal with Herb. He made the process so easy and he was very accommodating & went above and beyond. Ask for Herb Griffith you won't be disappointed.

cagne

16 de nov. de 2014

Terry Johnson and Matlin Mixon made my new car experience awesome! This is my third Mazda 3 purchase and by far my favorite. Terry listened to my new car needs and made sure I knew all the features and benefits of my new car. Matlin made sure to explain and detail all of the financial elements and extended warranty choices so I could make an informed choice. Thank you guys!

rkbkeb

1 de nov. de 2014

This was in most ways the standard new car buying experience, very well executed by the staff at Bob Moore Mazda. Penny showed us the CX5s and had done a great job on her homework. I have been to dealerships where I seemed to know a lot more about the product line that the salesman, but she was on the ball and had obvious pride in the Mazda vehicles. Given that the dealership has to make money and I'm looking for a bargain, I felt that the manager's price offering was reasonable for both parties so I took it. We got a good orientation on the vehicle and the service department, a clean car with a full tank of fuel, and left with an appointment for a free first oil change. A good dealership. Recommended.

liv4nv

23 de sep. de 2014

I would definitely recommend Bob Moore Mazda to anyone. I'm sure like me that almost everyone has had a very negative experience with a car salesman and would never go back because of it. But I can't say that about my experience at Bob Moore. I myself was refered to them by a family member. I was told that, out of all ttheir experiences buy a vehicle , that when they left Bob Moore they never felt cheated or lied to. And that is my own personal experience with them also. I feel they listened to what I wanted and did everything in their power to be fulfill my needs in a honest manner. That is exactly how to build a reputable prosperous business. Build good relationships with your customers. Finally a dealership with brains !

connie.befort

16 de sep. de 2014

Outstanding customer service, all personnel were friendly and helpful. This was a great buying experience. Looking forward to great service and future purchases with Bob Moore group.

Connie

16 de sep. de 2014

Excellent customer service from all sides. Look forward to continued great service from a great dealership.

joe.wilson

24 de ago. de 2014

My wife has had 8 Mazdas and I have had one. The last four I have purchased from Bob Moore Mazda.The experance is always no preassure. Working with Corbin the sales person is always great. The service department is also great.

Cecilie H

24 de ago. de 2014

This was my first car purchase begin with shopping online. The entire process--from reviewing the Bob Moore inventory online, corresponding with Chas (the sales manager), visiting the dealership, and making the deal--went so smoothly. I enjoyed meeting my salesperson, Penny, along with Dale, Chas, Ken, and Patrick, and all of them were more than helpful. I've bought three Mazdas in the past 14 years at a different dealership, and it was definitely worth my time to drive from northeastern Oklahoma to Edmond to deal with a great team of people. I'll be encouraging my Mazda-buying friends to take the trip down the turnpike to deal with Bob Moore Mazda.

Michael Allen

24 de ago. de 2014

I was blown away by the laid back kind of service. It is exactly the way I prefer to purchase a car. Matt Casteel went above and beyond in trying to put as little pressure on us as possible. He was a great salesman.

griff70

6 de ago. de 2014

We had an outstanding experience with Bob Moore Mazda staff when purchasing our Mazda 3. Start to finish, painless and pleasant. Highly recommend this dealership!

Michelle G

6 de ago. de 2014

We had an outstanding experience with Bob Moore Mazda staff when purchasing our Mazda 3. Start to finish, painless and pleasant. Highly recommend this dealership! Thanks to Corbin, Patrick, and Mr. Grady!

Danls357

5 de ago. de 2014

My wife and I were stranded in Oklahoma City after our 2013 Mazda CX-9 was involved in a collision and declared "totaled". When it was time to tow the car away from the accident we told the driver to take it and us to the best Mazda dealer in town. He immediately suggested Bob Moore. After the damage was appraised and we learned our car was beyond repair, we immediately sought out a salesperson to help us choose a new car that we would have to drive back to Florida, our home. We were approached by Milagros "chic", who immediately made us fee that she understood our situation and made us feel like she would help us in any way it took to get the right car and get us on our way back home. She introduced us to the sales manager, Dale, who also gave us a warm welcome and assured us that we in good hands and that they would take good care of us. After looking at several different cars, we found a 2014 Mazda CX-9 that was just what we needed. Ms. Collins then took us to see Matlin, the financing agent, and completed the necessary paperwork in record time. The next morning we picked up our new car, transferred our luggage from the rental car, and were on our way home, with the perfect car and a good deal for us.I can't say enough good things about the people who helped us a Bob Moore Mazda. They were sincere, conscientious, and genuine with us from the start. They made a really stressful situation into one of relaxed, professional, fulfilling of our needs, with a lot of caring included. Bob Moore is finest, friendliest, fairest place to purchase a new car that I have ever experienced in my 55 years of driving and buying cars.Dan Stewart, Tavares, Florida

tiffany

5 de ago. de 2014

Mike Gibbes got busy finding our car gave us price we wanted and finance dept was awesome they got us an amazing rate. I would recommend these men to anyone. Was in and out in two and a half hours

mst

3 de ago. de 2014

I have never had an easier time buying a car not to mention the best car I have ever had. The entire team at Bob Moore Mazda were so nice and friendly and got me the most incredible deal and got me into the car of my dreams. I will most definitely tell all my family and friends to come here and nowhere else. You just can't beat the prices and service and it was just plain fun too. They even offered me pizza! Penny is the one who worked with me. I highly recommend her.

Nick C

30 de jul. de 2014

We walked in knowing we wanted a mazda6. After a few minutes talking to Terry Johnson he had us in the car of are dreams. Thank you Terry excellent job and not to mention he kept us cool when it was 105 outside thanks again. Finance was also super fast thank you 0% interest.

2014mazda

29 de jul. de 2014

I went to Bob Moore Mazda just to see about Mazda 6. It was Chic who saw me and showed me around and she's very nice. She explained to me everything that I think I needed to know about the car. Everyone was very cordial. I love my experience. So far I love my Mazda 6. It is amazing.

rkok

13 de jul. de 2014

I worked with Matt and he did a great job of showing me cars within my price range and with the features I needed/wanted. He was patient and answered all of my questions. It was obvious he knows a great deal about the inventory. Matt talked me through all of the concerns I had about the two cars I was interested in and ultimately got me into my new Mazda 3. He made my car buying experience painless and enjoyable. I've already recommended him to numerous friends.

bschwager

5 de jul. de 2014

We went by just to window shop. Test drove a new MX-5. Agonized over whether to even consider buying. Well, let's just say they offered me a deal I could not pass up. Closing the deal was very quick. We were in and out in just over 2 hours. Exceptional service all around!

Daniel Morlando

4 de jul. de 2014

I have been in the market for a new SUV. I have been doing research and decided a Mazda fit for my lifestyle and I wanted something with a nice body, excellent features, and good gas mileage. I initially started my experience with Bob Moore online. I was called and asked when I could come in for a test drive. I have a very busy schedule and made an appointment, unfortunately I was unable to make the appointment as scheduled. I received a call from Mike Gibbs, and was asked when I was going to come in. I said I would make it in on Wednesday. I actually had Tuesday off and went to the dealership. I drove onto the lot and was immediately greeted by Chic, She asked who I was there to see and went to find Mike. Mike was busy but advised me that Chic was very helpful and one of the best people in the dealership. Chic helped me right away and built value with my husband and myself. We went on the test drive and I fell in love with the CX-5. We went in to talk about the numbers and I was made at ease. Chic and the Sales Manager were respectful and worked a deal that fit our needs. The finance producer Matlin advised me that he was going to take care of everything for us and worked with diligence and efficiency. Martlin was very professional and made the signing paperwork portion fun. Matlin even made sure I got a key chain for my new CX-5. When my car was delivered to me it was clean, buffed. They offered to pair my phone, working in the wireless industry I didn't need it, but it was a nice offer. I would highly recommend the Bob Moore Mazda to anyone looking for a fast, efficient, and seamless car purchase. Chic truly was an amazing sales person and she deserves a raise. Thank you Chic I love my new CX-5 and will purchase my cars from Bob Moore again.

dm497a

3 de jul. de 2014

I have been in the market for a new SUV. I have been doing research and decided a Mazda fit for my lifestyle and I wanted something with a nice body, excellent features, and good gas mileage. I initially started my experience with Bob Moore online. I was called and asked when I could come in for a test drive. I have a very busy schedule and made an appointment, unfortunately I was unable to make the appointment as scheduled. I received a call from Mike Gibbs, and was asked when I was going to come in. I said I would make it in on Wednesday. I actually had Tuesday off and went to the dealership. I drove onto the lot and was immediately greeted by Chic, She asked who I was there to see and went to find Mike. Mike was busy but advised me that Chic was very helpful and one of the best people in the dealership. Chic helped me right away and built value with my husband and myself. We went on the test drive and I fell in love with the CX-5. We went in to talk about the numbers and I was made at ease. Chic and the Sales Manager were respectful and worked a deal that fit our needs. The finance producer Matlin advised me that he was going to take care of everything for us and worked with diligence and efficiency. Martlin was very professional and made the signing paperwork portion fun. Matlin even made sure I got a key chain for my new CX-5. When my car was delivered to me it was clean, buffed. They offered to pair my phone, working in the wireless industry I didn't need it, but it was a nice offer. I would highly recommend the Bob Moore Mazda to anyone looking for a fast, efficient, and seamless car purchase. Chic truly was an amazing sales person and she deserves a raise. Thank you Chic I love my new CX-5 and will purchase my cars from Bob Moore again.

ireallyhatecarshopping

24 de jun. de 2014

First made contact with Linda. She took the time to listen to us regarding our needs - without trying to push anything extra on us. It was greatly appreciated.After a couple of email exchanges we made it in to the dealership. Linda was off the lot at the time but Chic met us and helped us with an initial test drive. We took a couple of days to figure out and test drive (as our schedule would allow) - Linda and Chic were both available to assist us and shared information. No matter which of these fine ladies we communicated with - they both contributed to a pleasurable car buying experience. Would (and already have) recommended them both.

airemark

9 de jun. de 2014

They had what I wanted and worked out a good financing plan. These cars really sell themselves so it's pretty low key, plus Yan is the best service manager you're ever going to find. Thanks, Mike.

Airemark

9 de jun. de 2014

Good experience, fairly low key and low pressure. Thanks, Mike Gibbes, for having the car I wanted. ********Plus, Yan is the best service manager you're ever going to find!

vandelune

30 de may. de 2014

I would highly recommend buying a car from Bob Moore Mazda. I have bought several cars over the years. I am a traveling salesman so I get a new car about every 2-3 years. This is the easiest experience I have ever been through. I test drove one on a Saturday and filled out the credit app. They had to get the one I wanted from Texas. They called on Tuesday and had it ready. I went in signed some paperwork and was out of there within an hour. Plus I got a really good deal on it. No negotiating. They came back with an offer that blew me a way. I thought I was stealing from them.

Steve V

30 de may. de 2014

I would highly recommend buying a car from Bob Moore Mazda. I have bought several cars over the years. I am a traveling salesman so I get a new car about every 2-3 years. This was the easiest experience I have ever been through. I test drove one on a Saturday and filled out the credit app. They had to get the one I wanted from Texas. They called on Tuesday and had it ready. I went in signed some paperwork and was out of there within an hour. Plus I got a really good deal on it. No negotiating. They came back with an offer that blew me away. I thought I was stealing from them.

Susan

23 de may. de 2014

I purchased a Mazda 3 from Bob Moore over the internet. Kurt Scheck, the internet manager, was a pleasure to work with. The car was sold for the price quoted and picking up the car was fast and easy.

Mike Gibb

2 de may. de 2014

Years ago I purchased a truck from Bob Moore and had a bad experience. When I came in to look at the Mazda 3, Mike Gibb meet me at the door. I told him I wanted to see the Mazda 3, showed me what he had without pressure, it felt good. Next day I came back and got what I wanted, with a good trade in. I'am a little slow in learning, but they took their time. Very happy with the car.

Midge

27 de abr. de 2014

This was the easiest car deal ever. They offered me a fair price for my vehicle, the financing was easy and my salesman was absolutely great. He answered all my questions and help program the car for me. I will definitely recommend this dealership to friends and do business with them in the future.

littesusied

26 de abr. de 2014

Just wanted to say thank you so much to Keith for being so professional and nice showing me my car. Thank you to herb for doing a great job..i love my car...

LauraMcl

23 de abr. de 2014

Not only am I quite pleased with my new car, but the experience of buying it was easy at BobMoore. Matlin Mixon was friendly and helpful. He gave me a great deal on my trade-in. I absolutely love driving the Mazda6 and would recommend the brand and this dealership to friends and family.

denisemorgan68

21 de abr. de 2014

Over the last two years I have purchased one used and one new car through Herb Griffith and Kurt Scheck. I felt as though my concerns and desires regarding the type of car and payment was important to them. After experiencing some negative car buying experiences in the past, my experiences at this dealership with these two gentlemen was not a negative one whatsoever. I was very happy with the purchase of my 2011 Mazda 3 and with the 2014 Mazda 3 I have now. Shopping at the dealership was a wonderful car buying experience. I would shop there again and recommend this dealership and these gentlemen for a great car buying experience as well.

Csimmons2

14 de abr. de 2014

Traveled 2 hours to trade in my girlfriends car on a mustang, before making the trip I called to ensure the trade in price we were needing to get was Fiesable. The price on the trade in dropped 4000$ when we arrived. After leaving the dealership we traded in the carthe next day for the price we were needing ($4000) higher than bob moore Mazda.

BobMooreAreCrooks

14 de abr. de 2014

Was told that they would inspect my car for free for a vibration. I asked him to repeat for sure they could check the car for free and he said yes. I was happy to hear it would not cost me so I took it in. As soon as I got there they told me that was to check fluids only and it would be $125 to do a diagnostic test. Why tell me one thing then tell me another once I get there?

twhite85

13 de abr. de 2014

I went in with the car I wanted in mind, Herb was so helpful, so nice and everyone there was so professional and very personable! I got the brand of car I wanted but even better! Would definitely recommend them to everyone! I LOVE MY CAR!

twhite85

13 de abr. de 2014

I went in as a single mother expecting to be treated as such (a young woman who knows nothing and gets jipped like the other dealerships I had already gone to) but Herb was far from any regular car seller! In fact I watched all the sales people and noone there was like that. Everyone especially Herb was very nice and personable and professional! I got what I wanted after doing all my research plus some. I'm so very happy with my purchase! They come highly recommended by me!

Someguy

12 de abr. de 2014

Our salesman was knowledgeable, listened to us, did not pressure. Pricing was fair and not a big hassle to agree on a price. Very good selection of cars in the model we liked. Dealer financing was a great rate and pretty smooth, but save 15 minutes to be pitched an extended warranty that costs more than a navigation system. We were one minute from walking out.

Ken Stepien

10 de abr. de 2014

This is my third Mazda vehicle purchase from Bob Moore Mazda. Mazda puts out a quality product at a reasonable price. The Bob Moore staff was very courteous and knowledgeable during the purchase of my vehicle. I am, and will continue to be a repeat customer of Bob Moore Mazda.

Christian Cunningham

9 de abr. de 2014

I had been shopping around for a while and finally landed on the Mazda 6. One of my friends had recently purchased a vehicle from Bob Moore Mazda and recommended them to me. From the time I drove on the lot to the time I purchased the vehicle a week later they were there to assist me with anything I needed! Chic Collins and the manager Chas were very friendly and helpful and not at all in a pushy way, which I loved! My experience there was truly exceptional and the best one that I could ask for and I would recommend this dealership to anyone!

jdrums

3 de abr. de 2014

After 4 months of research and test drives we settled for the CX5. I loved the driving dynamics even though the power to weight ratio is not that great , it gets you places and saves you gas.So Linda Graham was the awesome lady who helped us. Seriously, she was amazing and respectful and not pushy at all . She worked really hard to get us the deal we wanted and at the price we wanted. The sales manager was really amazing too. I was not to happy with the conversation I had with the finance guy. I understand he was just trying to do his job, but he had a way talking down to us when my wife and I were making decisions. However, despite that, I was very satisfied with the experience.

Grood

3 de abr. de 2014

After 4 months of research and test drives we settled for the CX5. I loved the driving dynamics even though the power to weight ratio is not that great , it gets you places and saves you gas. So Linda Graham was the awesome lady who helped us. Seriously, she was amazing and respectful and not pushy at all . She worked really hard to get us the deal we wanted and at the price we wanted. The sales manager was really amazing too. I was not to happy with the conversation I had with the finance guy. I understand he was just trying to do his job, but he had a way talking down to us when my wife and I were making decisions. However, despite that, I was very satisfied with the experience.

Doug and Donna

28 de mar. de 2014

What a joy filled experience!! From meeting Chic in the parking lot to purchasing CX5 and financing it to speaking with the service personnel; it was a great experience. Will continue the drive from Amarillo, TX to Bob Moore in Oklahoma City. Yes, this is a great place to purchase a vehicle.

tdobbs75

26 de mar. de 2014

They really helped me out getting a new car, when i thought it couldn't be done, they worked hard and got things done!!! Service was awesome, thanks guys!

Udeshmukh

22 de mar. de 2014

After doing rounds of test drives with Toyota, Subaru and Ford, decided to try out Mazda. Contacted Bob Moore through Edmunds.com at night. First thing I see in the morning was email from internet sales guys. They were great in following up by emails and phone. At the dealership worked with Terry. He is just great, very knowledgable and very sensitive and receptive to our needs. The test drive with him, pretty much sealed the decision for us to buy Mazda CX5. Next was pricing. With Terry, it was very professional and respectful.We were satisfied with the negotiations and did not feel pressured or being taken advantage of. I have only given low rating because of what happened next with the finance manger. Initially the fellow was very friendly, just like everyone at the dealership. However, when we refused to buy the extended warranty, things got a bit rough. He became agitated and to some level rude. Kept saying makes no sense to me, implying we were stupid to not take the great deal of extended warranty. Only after telling him very firmly it's our choice and we do not want to buy this warranty, he started paperwork with very curt sign here, sign there. The friendliness was all gone. I hope they learn to respect the customer's wishes. Regardless of this part, overall experience was good. After buying the car, Terry again went over the features of the car, helped us with setting up the navigation, Bluetooth systems and offered to touch up a 2mm nick on the paint (which we'd not seen). Overall this looks like a great place to buy a Mazda. We hope the after sales service is equally good.

Blair Bear

21 de mar. de 2014

I walked on the lot after doing quite a bit of research online. I had never owned a Mazda or driven one so I had no clue if I was at the right place or if I even liked their cars. Corbin greeted me and was extremely professional and knowledgeable from the beginning. As a single person I never once felt bullied, hassled, taken advantage of, etc. Chaz as well as the finance manager were very helpful and knowledgeable with all of the questions I asked. After my purchase Corbin has done follow up calls as well as gone out of his way to transport my car to have remote start put in. This was the best car buying experience i've ever had!!!! I will definitely refer others to Bob Moore Mazda! Thank you for such a great experience!!!!!!!!!

Boxermamaof2

20 de mar. de 2014

I walked on the lot after doing quite a bit of research online. I had never owned a Mazda or driven one so I had no clue if I was at the right place or if I even liked their cars. Corbin greeted me and was extremely professional and knowledgeable from the beginning. As a single person I never once felt bullied, hassled, taken advantage of, etc. Chaz as well as the finance manager were very helpful and knowledgeable with all of the questions I asked. After my purchase Corbin has done follow up calls as well as gone out of his way to transport my car to have remote start put in. This was the best car buying experience i've ever had!!!! I will definitely refer others to Bob Moore Mazda! Thank you for such a great experience!!!!!!!!!

Nicki n josh

7 de mar. de 2014

I had a wonderful experience here. They were very friendly and knowledgable. Their selection of cars is great. Herb helped me pick out my new mazda6 grand touring. The buying process couldn't have gone better.

Andy

26 de feb. de 2014

I appreciated the responses I received while asking all my many questions. I try to be a very conscientious buyer and know all the numbers in advance to make a totally educated decision. I appreciated how promptly my emails were returned and the honesty I received in those responses. I had not been at all impressed by the treatment at several competitors and therefore appreciated the Bob Moore Mazda guys even more. It seemed like they actually cared about my business, not just in the emails and calls leading up to the sale but through the whole process. Strangely, their competitors were lacking in this area.

Jonathan

16 de feb. de 2014

I was very pleased with the service provided by Bob Moore Mazda. This was my first time purchasing a vehicle and Matt and Chance were great to make me feel comfortable doing so. They never pressured me and were very quick to answer any questions I had over the several months that I was deciding and researching what car to buy. I am already enjoying my Mazda 6 Grand Touring.

Two Sherrods

15 de feb. de 2014

After doing cost and feature comparisons we decided to purchase a Mazda. Bob Moore was our choice because of the reputation of the company and we were't disappointed. The showroom was really busy but we were welcomed and made comfortable and every effort was made to make sure our needs were met. Once we decided on the color (we already knew it would be an CX-5), the process was easy. Once the car came in we were instructed on use and care and away we went. We love the car.

jwill1856

4 de feb. de 2014

This was the easiest car buying experience I have ever had in my life. Test drive, deal done and gone within two hours. Thanks Bob Moore.

kimwilbanks

4 de feb. de 2014

Better than I thought possible! Terry Johnson as well as the others were great! Would highly recommend,. price and friendliness without a big hassle. Please note that I sold cars for 10 years, makes me more appreciative!.

Missy & Jason

4 de feb. de 2014

My Wife and I had been shopping around for a Mazda 3. We wanted the SGt grey in color but was unavailable in a 3 state radius. We found a Mica Blue at Bob Moore Mazda. I am glad we went with the Blue. Chance was our Sales Man. He was friendly and not pushy. We ultimately purchased that car and feel good with our experience.

Mr Kim Wilbanks

4 de feb. de 2014

I took my 92 year old dad in to buy a mazda 6. We love the car and the buying experience. Terry Johnson and the managers were great! Due to my dad's advancing age, I couldn't spend a lot of time shopping and thanks to the folks at the Mazda store I didn't have to. THANKS GUYS Kim Wilbanks

webbspot

16 de ene. de 2014

The Bob Moore Mazda Dealership was very clean and the employees were all very easy to talk to. This is a very easy dealership to walk around and not feel pressured. My sales associate was very nice and the entire process was extremely quick and handled professionally. I would recommend this dealership to anyone wanting a fast, low pressure, and great experience.

David

16 de ene. de 2014

The Bob Moore Mazda Dealership was very clean and the employees were all very easy to talk to. This is a very easy dealership to walk around and not feel pressured. My sales associate was very nice and the entire process was extremely quick and handled professionally. I would recommend this dealership to anyone wanting a fast, low pressure, and great experience.

rchaas

7 de ene. de 2014

I purchased a car for my daughter. I found the car we wanted online after my daughter did her research. I got a decent price via email and Chance had the car held for us to pick up the next day (no deposit required). The level of trust and the relaxed nature of our interactions was remarkable. The purchase was quick and pain free. There was no push to purchase aftermarket products like "paint sealer" and the like. Excellent purchase experience, would buy there again in a heartbeat! Thanks!!

kyliewalk

4 de ene. de 2014

Mike gibbs was very helpful and kind. He helped out with everything i needed. He made sure wverything was how i wanted it. I was very pleased with his service!

Compton1

3 de ene. de 2014

This was probably the easiest car deal I ever made. I had researched the car we wanted to buy including the price and service. We knew pretty much this was the car we wanted. We didn't buy the day we first visited, but returned to drive the car for a longer time and distance. The salesperson was very friendly and knowledgeable about the car and all it's features. The sales manager was also very friendly and helpful. We settled on a price without a lot of haggling which I liked very much. I've made other car deals where I felt like I'd been beaten up during the entire process. This was not the case here. This is our second Mazda we've purchased from Bob Moore and I'm sure when we decide to buy next time, we will be back.

Jenn

27 de dic. de 2013

This was my second new Mazda to purchase from Bob Moore. My salesman Matt Casteel was very informative, easy to work with and was willing to work with us. I purchased a new CX-5 and I love my new car. I would recommend Bob Moore to anybody in the market for a Mazda. They're an excellent dealership both in terms of sales and service. Thank you for being such an excellent dealership.

hariharan25m

21 de dic. de 2013

The attention to detail and professionalism is great. Their prices are unbeatable and I was able to buy the CX9 for a good deal.Linda from the dealership took time to explain all the new things in the car and made sure the buying experience was satisfactory. Highly recommend this dealership. The bob moore mazda dealership is one of the best I have visited. Regards,Hari

Griffin99

20 de dic. de 2013

I bought two new CX-9s this week. Mike Gibbs is the overwhelming reason for this. Mike took the time to work with me and meet the needs that I had. Great dealership and a wonderful experience. I will be going to see Mike for any future needs.

CynthiaCranford

17 de dic. de 2013

The total process of buying a new car was very smooth and friendly. I was happy with the price, the trade in I received on my old car, and how quickly and efficiently all paperwork was completed. Everything was done to make the process easy on the buyer. I went in to check out new vehicles and drove away 3 hours later in a new car that I am VERY impressed with. Every employee, even the salesmen not working with me were polite, offered to get me coffee, and helped move items from my old car to the new one. I have never had such a pleasant experience buying a new car before.

rojackso89

16 de dic. de 2013

I went to the dealership planning to look at some of their used cars and was strongly interested and purchasing one of their vehicles. However, it was bought up before I could get back to the dealership the next business day. Rather than just telling me tough luck like I had gotten elsewhere, they provided me with an option for a new Mazda 2. They understood my budget limitations and found a car for me that was perfect not only for my wallet but also for my tastes in cars. I absolutely love my spirited green Mazda 2 and have already gotten many compliments on it in just my 1st week with it.

livy

12 de dic. de 2013

This was my first visit to a Mazda dealership and my first purchase of a Mazda. Very friendly salesman, not at all pushy, but professional and answered my technical questions on the Mazda 6 knowledgeably. I took the car for a test drive and he was very good at discussing the vehicles functions and capabilities. I felt I was given a good deal on the price and did feel I had left a lot on the table. The finance side of things was equally friendly, with the various options explained to me and I felt I was given good advice on the relative benefits, or not, of each. The whole process was very quick with non of the usual waiting around I have experienced from previouse car purchases. In addition I was introduced to the Service Advisor, who explained how and when I should return the car for future servicing. Very happy with everything about this dealership so far.

Thang

9 de dic. de 2013

This was the easiest transaction I have ever experienced. Bob Moore Mazda had the car I wanted, and was taken care of from start to finish. I would highly recommend this dealership in the future to anyone looking for a Mazda. My Salesperson Herb Griffith, was thorough in explaining everyrthing and very helpfull the financial department was equally pleasant. Thanks

mcwilliams13

8 de dic. de 2013

Had a wonderful experience will recommend them to anyone looking for a car. I love my new Mazda 3. They worked with us until we were able to make something work

Laci

8 de dic. de 2013

Had a great experience when we went to look at a new car. Bought a new Mazda 3 and love it!! The guys we worked with were great help

Powermom

4 de dic. de 2013

Okay, so you will have to take this review with a grain of salt. I bought this car from Matt Casteel who is a salesman at Bob Moore Mazda. He also happens to be my son. That said, the experience was the best I've had including the time I bought a car from my best friend's brother. Matt was extremely professional and treated me like his best customer, not his Mom. We texted frequently about the various features, the color and the warranties. Matt answered all my questions, sent me pictures and referred me to the Mazda web site for some of the technical descriptions. I was able to apply for financing on line which made the entire car buying process a pleasure. The best part was that Matt personally delivered my new Mazda 6 to me in California. He then took the time to explain all the features before we took it for a drive. I love this car and I would recommend Bob Moore Mazda and Matt Casteel to anyone who is looking for a new Mazda and a great buying experience.

Dest

2 de dic. de 2013

My girlfriend and I were in the search for buying a new car, and having a Mazda3 in mind, we decided to look for a dealership in the area that would benefit us and give us a great experience in purchasing a vehicle. By using this website, we came across Bob Moore Mazda and by the reviews we decided to check it out. As soon as we stepped in we had Chic introduce herself (WONDERFUL salesperson btw) and after searching and filing the paperwork, within a few hours, we were on our way home in a brand new Mazda6 (better than what we originally had planned!). I would definitely recommend Bob Moore Mazda to anybody looking to buy a car at a reasonable price and deal with people that are easy-going and not forcing you into making a deal!

Dest

2 de dic. de 2013

My girlfriend and I were in the search for buying a new car, and having a Mazda3 in mind, we decided to look for a dealership in the area that would benefit us and give us a great experience in purchasing a vehicle. By using this website, we came across Bob Moore Mazda and by the reviews we decided to check it out. As soon as we stepped in we had Chic introduce herself (WONDERFUL salesperson btw) and after searching and filing the paperwork, within a few hours, we were on our way home in a brand new Mazda6 (better than what we originally had planned!). I would definitely recommend Bob Moore Mazda to anybody looking to buy a car at a reasonable price and deal with people that are easy-going and not forcing you into making a deal!

Harry

26 de nov. de 2013

My first visit to a Mazda dealership and first purchase of a Mazda and this was the least pushy and most pleasant experience I have ever had buying a new car. The salesman was very friendly and knowledgeable and I never felt any pressure to get the deal done. The finance guy was equally open and friendly and I felt he gave me some honest advice on what was worth paying for and what was not. It made a nice change not to have that feeling at the end that I had somehow been duped. Great coffee machine to boot...

jenniferbryant

22 de nov. de 2013

I purchased my first new vehicle from Bob Moore this week. I previously visited the dealer last month to test drive a CX-5, and I was blown away by the experience. I was shown to the vehicle I wanted to drive immediately, and shown all the important features before driving off the lot. I was taken on an excellent loop for the test drive (much better than another dealer I visited). I was able to drive on city streets, highway, and even do donuts in a parking lot! But what I loved is that I never felt like they were trying to push the car on me. My questions were answered, but I was not pressured at all. The test drive experience was the main reason I chose to purchase from Bob Moore, but I also was impressed by their internet service. After my test drive, I requested an e-quote from their website. Within hours I'd received an actual quote on the exact vehicle I wanted. The other two dealers I requested quotes from emailed me with either a $150 coupon (um, $150 isn't much when you're buying a car!) or simply took my info and called me. The purpose of an e-quote is to provide a quote! And Bob Moore was the only one that actually did what they said. That was the other reason I chose them for my purchase. The actual buying experience was pretty quick and painless. This was my first experience buying a car, and while I did lots of research, some of it wasn't really necessary at Bob Moore. We negotiated a purchase price (which we actually did over the phone before I even came in to the dealership) with ease, they matched my Carmax offer for my trade-in, and financing was a breeze. They were helpful and friendly, but most important to me, they were never pushy!! I highly recommend Bob Moore.

Genny

22 de nov. de 2013

I researched a new car for about 5 months prior to purchasing. I went to this dealership several times. Each time I met a sales person who was eager to answer my questions, even after I told them I was not buying today, but several months down the line. So, when it came time to buy, I knew exactly what vehicle I wanted. Corbin Morris handled our actual purchase. He spent several hours with us test driving, moving seats, and pushing buttons. He wasn't a high pressure sales person. He left us to talk amongst ourselves when necessary. But he was always close enough to answer our questions. I would definitely recommend him to all of our friends. The financing department was very quick and efficient. We closed down the shop finishing our paperwork. The employees were as nice at the end as they were when we first walked into the dealership. We had to return a few days later for the tinting and ResistAll application. The people were just as nice as when we were purchasing the car. I look forward to working with this dealership throughout my ownership of this car.

Jennifer

22 de nov. de 2013

I purchased my first new vehicle from Bob Moore this week. I previously visited the dealer last month to test drive a CX-5, and I was blown away by the experience. I was shown to the vehicle I wanted to drive immediately, and shown all the important features before driving off the lot. I was taken on an excellent loop for the test drive (much better than another dealer I visited). I was able to drive on city streets, highway, and even do donuts in a parking lot! But what I loved is that I never felt like they were trying to push the car on me. My questions were answered, but I was not pressured at all. The test drive experience was the main reason I chose to purchase from Bob Moore, but I also was impressed by their internet service. After my test drive, I requested an e-quote from their website. Within hours I'd received an actual quote on the exact vehicle I wanted. The other two dealers I requested quotes from emailed me with either a $150 coupon (um, $150 isn't much when you're buying a car!) or simply took my info and called me. The purpose of an e-quote is to provide a quote! And Bob Moore was the only one that actually did what they said. That was the other reason I chose them for my purchase. The actual buying experience was pretty quick and painless. This was my first experience buying a car, and while I did lots of research, some of it wasn't really necessary at Bob Moore. We negotiated a purchase price (which we actually did over the phone before I even came in to the dealership) with ease, they matched my Carmax offer for my trade-in, and financing was a breeze. They were helpful and friendly, but most important to me, they were never pushy!! I highly recommend Bob Moore Mazda.

Ed

12 de nov. de 2013

My self and wife went over to Bob Moore and we experience and how smooth the transaction happens, Bob Moore Mazda had the car we wanted, and the finance that we wanted. I would highly recommend this dealership in the future to anyone looking for a Mazda. My Salesperson was Herb Griffith, he was very good in explaining everything and the financial department was equally top notch. Thanks Ed & Diana

wstacy

24 de oct. de 2013

I absolutely enjoyed the process of buying my new car. Matt did a lot of leg work with me by email and text message. When I arrived to finalize the deal - everything was settled but the paperwork. Thank you for an enjoyable car purchasing experience!

bshepp

9 de oct. de 2013

I was in the market for a specific car that I was having trouble locating here in the D.C. area, a Mazda MX-5 GT w/ RHT, M/T, heated leather seats and Bose sound system. There was nothing that matched all of my wants or had a reasonable pricetag anywhere nearby, so I was hunting online to find a good deal. I found such a deal at Bob Moore Mazda, and contacted them via internet. The price was good enough to make me willing to fly out and drive 1,339 miles back home to get my dream car.Linda Graham was an absolute pleasure to work with. Her exemplary customer service and genuine interest in helping me find the vehicle I wanted made her stand out from the crowd of other dealership representatives I spoke with during the course of my search for my vehicle. I ended up finding the perfect car at the last minute much closer to home, but I almost wish I hadn't so I could have flown out to meet Linda in person. It's been exceedingly rare that I've found a salesperson who was more interested in their customer's happiness than with just making a sale. I would happily recommend Bob Moore Mazda to anyone looking for the right people to sell them the right car. They are lucky to have Linda on their team, and if she's any indication of their hiring policies, I expect the rest of their sales department to be on the same level.

Furias

2 de oct. de 2013

We had a great experience buying our new CX-5! The entire staff was a pleasure to work with...highly recommend the dealership and the new line of 2014 Mazdas.

budbiel

4 de sep. de 2013

My wife and I looked long and hard, finally deciding to choose between Mazda and Honda. The CX-5 seemed to have just what we wanted, and the dealership went out of its way to make us a good deal, but they weren't pushy.

Zubu7

2 de sep. de 2013

Great experience ! Corbin extremely helpful in getting me in a new Mazda3. Very friendly and not pushy. After negotiating a fair price he introduced me to Yan, and set up my first service appointment, Dale helped me with warranties, and like Corbin was not high-pressure or pushy. Will recommend Bob Moore Mazda to anyone looking for a great dealership!

AliceInOK

28 de ago. de 2013

I was dreading buying a new car (current vehicle was a 1997 Mazda Protege) but I NEEDED to buy a new car. I did a lot of online research, some e-mail and some e-mail with Trena at Bob Moore. Finally, I just decided to go to Bob Moore. After all, I had been gratefully and successfully dealing with Yan Brown, Service Manager, for a very long time. How bad could it be to work with the sales end of it?I was so surprised at how easy it was - should have come in 3 months ago! I spoke with Terry Johnson and told him what I was looking for and what I needed to get a new car. Within 30 minutes I had picked out the car and Lance Ramsey did magic to make it happen! What a great experience!

JoyZ2

24 de ago. de 2013

The best but experience EVER. The salesman knew their inventory & knew all about the equipment & models. Even took time on used vehicle to show me how everything worked.

bawight

24 de ago. de 2013

We have purchased 2 Mazdas from Bob Moore and both times the experience has been great. Sales are easy to deal with, direct and friendly. No high pressure or long ordeal to purchase a car. We will continue to purchase our vehicles from the dealership and use the service department. Highly recommend Bob Moore!

MeghanFife

22 de ago. de 2013

I did a lot of consumer research on what vehicle I wanted and for the price I wanted. When I did an internet inquiry with Bob Moore Mazda I received a response right away from their internet sales manager Trena via email and then phone. I explained what I was looking for and set up an appointment to come see what they had. When I got t the lot I met my salesman Corbin who was very chill. I told him what I wanted and the price I was looking for and after not much negotiating we were there. I'd recommend Bob Moore Mazda to anyone looking for a Mazda!

tabbytoney

20 de ago. de 2013

I initially visited the dealer to have service done on the vehicle but ended up with a brand new car! It was a great experience-Linda was a great salesperson. She was knowledgeable and not pushy at all. I got a great deal on a Mazda 3, marked down due to hail damage even though it had been repaired. I definitely loved my experience and would recommend the dealer. I'd also recommend the service department as I've never waited longer than an hour for anything.

CourtneyFrench

6 de ago. de 2013

I was shopping between Bob Moore Mazda and another dealership in town. Bob Moore was always very direct and to the point without all the typical car salesman tricks. It was a very simple process which was exactly what I was looking for in this transaction. Linda Graham did a wonderful job of making sure they had everything they needed from me before I even walked into the office. Overall I would definately recommend Bob Moore to anyone looking for a new car.

Willispice

1 de ago. de 2013

Internet sales department is fabulous! Trena answered all and any questions I had about the CX 5. She set me up with an appointment and had a manager call me so he would know exactly what to show me! As a first time car buyer with a trade in and a test drive, I was in and out of there in two hours! Terry was so patient and went over every single feature of the vehicle, helping us set up our phones into the Bluetooth system. Never any pressure, from anyone.! I highly recommend Bob Moore Mazda!!

f3nix005

21 de jul. de 2013

By far the best dealership I have ever went to. In the same week, we have bought two cars from them because of their amazing service and their willingness to WORK WITH US. Our salesman, Matt, helped us get the best possible car with the right amount of price that we could agree on. He even gave us additional savings for free window tints and small hail dent repairs. We've looked at Toyota, Honda, Subaru, and Ford but none of them gave the kind support of Mazda. I would definitely deal with them again. HIGHLY recommend.

EmilyStout

21 de jul. de 2013

The team at Bob Moore Mazda is very helpful. We worked with Linda Graham. She made sure we tested every feature before buying. During the test drive she encouraged us to really test it out. After we purchased the car we were toured through the service center and given coupons to help maintain our CX-5. I have already referred friends.

cgbowman

12 de jul. de 2013

I gave a great rating for customer service,friendlness,and overall experience because the staff were helpful and friendly.I pretty much made up my mind to buy a Mazda 6 because of two magazine articles and the vehical's price.

Loolooevs

3 de jul. de 2013

I went in to service one vehicle and test drove a new Mazda 6 while I was there. I seriously appreciated that my salesperson, Matt, wasn't pushy. He was responsive to questions I had and did not try to sell me up to options I wasn't interested in. I was given a fair value for a trade-in and feel I got a good price for the vehicle I bought, which I really like a lot. Matt took care of everything I needed and my experience in financing was equally pleasing. I have bought cars before where I nearly wanted to pay more just to get out of there and this was not the case here.

dcapristo

25 de jun. de 2013

I normally dislike going to a car dealership because the salesman are always like hawks. However, this visit was very pleasant. Linda took such great care of us the first time we came in to test drive the Cx-9 and she was not pushy when we said we still wanted to check out competitors. It was because of this that we returned that night and purchased our car. The management was also excellent in working with us on pricing. I would highly recommend this dealer to anyone looking to buy new or used!

jerrymaines

20 de jun. de 2013

My wife and I were in the market for a small roadster convertible, we were interested in the MINI and the Miata. We took test drives in each of these and enjoyed both. However, Bob Moore was much more willing to offer us a fair amount for our trades and give us a good discount on the car we purchased. Everyone at the dealership that we came into contact with was very friendly and very helpful to us. Herb worked with us from beginning to end to make this an easy and pleasant process. We are very happy with our new Mazda Miata MX5. Also, there were none of those silly games that have been played like forever at dealerships where the salesman gives you a number and you give him one that he takes to the sales manager and then gives you another number (this process sometimes takes hours). Anyway, we were very happy with the process and we are very happy with our new addition to our garage.

mfaulkner

11 de jun. de 2013

Purchased a used truck on May 15th with the agreement they were to fix the hail damage, paint on door and add a keyless entry (had a radio added at our cost). The truck was to be ready May 20th, which it wasn't, but on May 22nd attempted to call our salesman, whom was out, but his manager assured us the truck was ready so we drove 26 miles (one-way) to find that the truck was dirty and had not been painted but to the managers credit he wasn't going to charge us for the radio since we drove to the dealership and it wasn't ready as he first thought. The truck was delivered to me on May 23rd but hadn't been cleaned or detailed at all even though we asked about it on both visits to the dealership and we were assured it would be done. On May 27th my 16 year old daughter called because her truck was making a noise and we found that the trucks brake pads were completely worn so I called the dealership yet again to find out the only thing they "serviced or checked" on the truck was the oil which I then spoke with the manager whom arranged for me to drop off the truck so they could look at the brakes and do the inspection, that I would think should have already been done before the truck was even placed for sale, but it wasn't. I am just thankful it didn't cause my daughter to have an accident. I was given a car with a 1/4 tank of gas to drive and they indeed had to replace all the brakes on the truck along with the air filter and winshield wipers but again still didn't take the time to detail or even wash the car let alone fill up the gas tank because of there lack of ensuring the vehicle was safe when it left the lot we had to drive 52 miles round trip. I would think that maybe the detailing we kept requesting would have been a nice gesture or the gas but apparently it wasn't a priority for them as I was not as a customer anymore I had already made my purchase.

Blueprintbaby

1 de jun. de 2013

I've come to this dealer with repairs before and so when it was fine to buy new, we came here. My last Mazda lasted for 8 years! Herb knew exactly what questions to ask and made the buying process easy and painless. Dale made the financial part a breeze, also. We enjoyed these guys, not just as sellers, but friends. I highly recommend Bob Moore Mazda and Mazdas in general!!

Tankriley

7 de may. de 2013

Excellent dealership, had the car I wanted and the salesman was very knowledgable! Corbin introduced my wife and I to the service and parts department.

Trelle

4 de may. de 2013

Chic was the best car salesperson I have ever experienced. She was pushy or didn't follow you around like most car sales people. I will for sure being telling anyone who is looking for a car to check out Mazda and talk to Chic. Ang B

luckyshea7

1 de may. de 2013

Herb really went out of his way to make this a smooth transaction very as little hassle as possible. The dealership really worked with us to help us with our needs.

jeffreymaib1

5 de abr. de 2013

The internet site is great. I was able to find exactly the vehicle I was looking for with the options I wanted. The sales team contacted me quickly by email with a quote on the vehicle that I had chosen with a price that seemed reasonable, and we arranged an appointment. When I arrived Corbin Morris our arranged salesperson met us at the entrance and had the car we wanted brought around front for a test drive. During our test drive Corbin explained the vetures of the the CX-5 and even connected my wife's i-phone to the car so that it downloaded her call list and showed us how to use it. They gave us a price on our trade in that was close to what I wanted. The financing was almost effortless. Using the internet site I was able to pick the price I wanted to pay and then I could adjust the interest rate and the number of months to calculate the monthly payment I wanted before I even went to the dealership. They were able to give me 0.9% for 36 months. The finance guy explained that I could purchase extra protection plans for the vehicle, but I did not get any of those. Signing the paperwork went smoothly and quickly.We did have to wait about an hour while they detailed our CX-5, but during that time the service department let me watch a mechanic service a CX-5 so I feel I can change the oil myself now without any worries.Overall the whole experience was good. The only downside was that the vehicle I bought was not the exact one I had picked out on the internet. Some of the options were different. It didn't have the all wheel drive and heated mirrors with turn signal that I wanted, and it had extra add on options like remote start and luggage rack that I didn't expect. So I felt a little duped. But that's my fault.In closing, the CX-5 seems to be a great car. My wife and I love the red with the black interior and the big 19 inch tires.

LooneyDisciple

30 de mar. de 2013

I must say I am very pleased, and convinced Bob Moore Mazda, is the greatest when it comes to purchasing a new vehicle. I went there ready to swap out my 2012 Charger for a Mazda 3 due to our economy. 17mpg was not cutting it. So of course I was little sad about getting rid of that American muscle, but little did I know about the 2014 Mazda 6. They made me such a sweet deal, and even made right on some misunderstandings I had even after purchasing the car the next day! I can honestly say even though this is my first Mazda, unless someone out there in the mid size sedan world can beat 30mpg/City and for $24,000 or so, I will not be going anywhere else to purchase my vehicles in the future,

ridecilious

8 de mar. de 2013

This was one of the best experiences I have had in the purchase of a new vehicle. I had done my homework and knew what I wanted in a car and had a good idea of what my trade-in was worth and what the bottom dollar should be on the car I was interested in. I first called the dealership to see if they had the vehicle equipped the way I wanted and they not only had the vehicle but arranged to have it available when I arrived. When I arrived the sales repesentative was there to greet us (Terry Johnston). Mr Johnson was very knowledgeable of the vehicle and offered a test drive, as he was going over the accessories and features. After we went inside to discuss buisness the first deal offered was very much in line with what I anticipated I would pay. There was no pressure no off the wall negotations, just a good solid no BS offer. After I made my counter offer, we had an agreement within minutes and I left with the vehicle after all the paperwork was done. Now that is the way to buy a car; no hassle, no pressure, just good buisness. We made an appointment to come back for some additional dealer installed options we had negotiated and was told that after they were installed they would do a complete detail of the Vehicle and give me a free first oil change.

djdoskow

4 de mar. de 2013

Everyone at the dealership did a wonderful job. I asked for a great price and I got it, so I made a purchase. I am very happy with my new CX-5!

ThomasHoldaway

2 de feb. de 2013

Friendly people,Did what I asked them to do,when I asked them.Went out of thier way to find the exact auto that my grand daughter wanted and the price was fair for me and the dealership.No hassel deal.

Ron Prichard

1 de feb. de 2013

Matlin was our sales represenative and was great to work with. He is a very friendly person and very knowledgable about the Mazda that we purchased. Matlin introduced us to Mr. Byrum who would be our service contact. We were impressed with the service procedures when needed.

mike.skinner.9026

30 de ene. de 2013

Great experience with very knowledgeable salesman. Corbin was informative and helpful. Not assertive at all. Truly interested in getting a solution that was best for us. Came to the dealership only wanting to look at a CX-5, but the car and the experience led us to quickly feel very comfortable. Not a pushy tense anxious experience at all. Did not have the color car we wanted and worked hard with no hassle to get one for us. Great, super experience overall.

Larry D. Reser

15 de ene. de 2013

Most pleasent car dealings I've had in a long time. These folks were very professional and sincere. The dealership was very open and clean and everyone was very friendly, even those who were not involved with my visit.

Queenbee1218

12 de ene. de 2013

We Purchased a new MAZDA3, absolutely love my new car! Everyone there was very respectful and professional. They treated my husband and I as if we were royalty... I was very impressed with the customer service and everything was done very promptly and professionally. I would definitely reccommend them to any of my friends or family. *The Holt Family*

Carter Sanders

7 de ene. de 2013

My company just bought a CX-5 and Richard was are salesman and did a great job. He even cleaned and detailed it himself so we could take it that afternoon. We were in and out in no time and got a good deal. The car performs just like they said and is a joy to drive.ThanksCarter

amberdawn.alfred

6 de ene. de 2013

I had a great buying experience with Bob Moore Mazda. I appreciate how they treated me with respect and understanding that I was the one buying the car, they were not pushy. I have had some bad car buying experiences where they trade you off to different sales people and then have you write a review before they have finished the sale so you cant go back and tell them how they really did. Here they let you buy the car and then write a review which I thought was a better idea. I worked with Kurt over the internet to get the information on the vehicle and they gave me an estimate over the internet about what they would give me for my current car before I drove all the way to OKC, since I lived in Tulsa area. When I got there I was introduced to Matlin. I got close to what I wanted for my trade in and signed the paperwork and got with the accountant there to work out my loan. I already had a preapproval from my bank before I drove to OKC and the dealership also used my bank so it made the loan process quick and painless. I do believe it only took about two hours to buy and for them to get the CX-5 ready for me to drive home. They gave me a tour of the service area and gave me a coupon book, but since I dont live in the area I wont be able to use them. Just to add some more info: I bought the CX-5 because it had about the same rated gas mileage as the Chevy Cruze I was driving I was getting 32mpg combined driving 20%city/80%highway, going about 60 to 65mph. On the CX-5 Mazda the first tank of gas I used I got 29 mpg, I was driving the turnpike at 75 mph with about 10% city driving. The second tank of gas I got 32mpg with driving 65mph 20% city/80% highway. Currently Im getting 32mpg on my 3rd tank of gas. I do have to say Im very pleased with the performance so far and it has a lot more room than a car. Bob Moore did a great job at helping me before I bought the CX-5 Mazda; I also did my research to find out what I wanted before I decided on what to buy.

ccmc

5 de ene. de 2013

I bought a new Mazda 3 at Bob Moore Mazda through Linda, I got everything I asked for at a great price with no fuss!

Wallstguy2121

3 de ene. de 2013

Great dealership. I would recommend to a friend. I received a lot of help from my salesman Corbin. The customer service was great as well.

dbarnhart1988

1 de ene. de 2013

Linda was a great car "saleswoman" and she listened to what we wanted. She did not try to talk us into a car that we were not interested in. We told her our budget, our situation, and what we wanted in a car and she got it for us.

CX-5 owner

18 de dic. de 2012

This is our seventh Mazda and the new CX-5 is replacing a 2000 MPV with more than 208K miles. Purchasing the car is easy compared to trusting the service team later on. We feel Yon (service manager) is extremely knowledgeable and honest when you have an issue with your Mazda. In fact, we didn't even consider any other auto dealers. We have had excellent service with all our Mazdas and would highly recommend the Bob Moore Mazda Group! Zoom Zoom!

kewimo

11 de dic. de 2012

I purchased a used vehicle with stipulation "AS IS". No buyers guide. The night I bought the vehicle I test drove it twice. The first time I checked everything out AC/Heater, windshield wipers everything worked good for a old vehicle except the constant door ding that would not stop. I continued on with my test drive and asked the sales agent if they could look at the door ding because it was enoying. He said yeah I'll get it checked on when we returned back the agent took the vehicle back to the shop. After nearly two hours the sales agent returned said they figured it out everything good ready to test drive it again. I test drove it this time not checking the same stuff I did before, wish I would of checked again I soon regretted. The next day I took the vehicle in and ended up putting 900 dollars of work into the truck. The thing that hurt me the most came that night on my drive home. A passing vehicle threw liquid out of their car and it landed on my windshield. I turned on my wipers and nothing. Dead in the water no motors then I tried the washer fluid. Nothing no pumping of anything. I thought this was weird. So that next morning I took the vehicle to a mechanic who said "it was nothing someone unplugged a module behind the radio. He then added.. The module controls yours wiper motors, and anything to operate your wipers, Also your turn signal indicators and the "DOOR DING" SO this dealership thought they would jeapordize a costomers safety for money. I have tried to contact the sales agent who has not returned my call everytime I have left a message with someone they give me a runaround. In my book that is bad business practice which is why I have given Bob Moore Mazda a unsatisfactory rating.

keathleykrew

15 de nov. de 2012

I have worked at car dealership in the past and was pleasantly surprised at the way the process of purchasing a new car has evolved. The whole experience was handled with professionalism from the internet manager to the salesman to the finance department. It was a quick process which made it that much more enjoyable. I was pleased with every aspect. I would definitely recommend this dealership to others looking to purchase a new car!!

Gwynneth Fernandez

13 de nov. de 2012

We entered the dealership, driving around looking for a specific vehicle that my husband had emailed the manager, Chaz about. We didn't see the two vehicles quickly, Linda saw us driving around like we were lost. I need to mention here it was windy outside, (typical Oklahoma day) and she was outside observing us and didn't go back in after serving another customer. She waited patiently, saw that we needed help and asked us what we were looking for. She helped us look at the vehicle and showed us another one so we could compare, and then sold us the one we had originally come to look at. She offered up front that we get $500 off for being a repeat customer, so this helped our decision. When it came to the financing Lance helped us there, with Dale and Lance working with us on the extended warranty. Ended up we didn't need the financing, but Lance was gracious about it.When we were leaving, Linda didn't just hand us the keys and say bye bye. She walked us to our car, set up our bluetooth, showed us all the features of the car. I must say, all in all, well done guys, well done!

punish14u

6 de nov. de 2012

My salesmen's name was Corbin, I don't remember his last name. Retired Navy guy, but I won't hold that against him. He was very friendly, and knowledgeable. he was even very nice to my young son, and always included him in conversation when appropriate. this was a big deal to me. I would buy a car from him again, and recommend him to my friends and family.

angela.hayesberlien

28 de oct. de 2012

Our experience with theis Mazda dealership was AWESOME!! Chance and Corbin were helpful in every way possible. There was much knowledge concerning the model we were driving and no pushy salesman. Chance did everything he knew to make sure my husband and I were happy with what we were buying. My only disappointment in this whole ordeal was we were not afford the option of the navagation system at the time of purchase. My husband spoke with someone the following day and he was told it would be 500.00 to keep the one already in the car instead of having it removed on the next open business day. I was out of town for the weekend so when I returned on that business day to pay the 500.00, I was told it was now 900.00. Needless to say, Mazda dealership removed the navigation card.Hence, the 4 rating on our overall experience. All in all, our dealings with Mazda was one of our better experiences when shopping for our new car.

TBMgmrSb

19 de oct. de 2012

I first discussed my interests over the phone and by email since I live out of town. My wife & I eventually made a trip to Edmond on a Saturday. Everything was exactly as we'd talked about. Linda listened to my needs and got me into the best fit. Finance was able to better the rates from my local bank. I arrived at the dealership a little after 10am and drove out in my new CX-9 at lunch. Other than the money spent, the whole experience was relaxed and stress free. Thanks for an enjoyable buying experience and I will highly recommend this dealership to friends, family, and co-workers.

klondike2

11 de oct. de 2012

Friendly, helpful and knowledgeable. Live out of state but our Mazda Dealer here in Wichita always seems to want more for their cars. This is my 4th purchase at Bob Moore Mazda and certainly not my last.

dupont33

25 de sep. de 2012

I gave the rating of 5 across the board because I was very impressed with the genuine demeanor of all of the employees. I especially impressed with Maitlin and his approach to providing whatever he could to us as customers. He did not try to push a vehicle on to us, he just simply guided us through the process. If I were managing a company I would want someone like Maitlin to represent my company.

sbush

18 de sep. de 2012

Linda and the sales manager offered us the best deal around and honored their promise on our trade-in, even though it wasn't what they expected.

cherylmascho

6 de sep. de 2012

I very much enjoyed working with Linda in the purchase of my son's new Mazda. She was pleasant, informed, and low pressure and made the experience of buying a new vehicle good instead of stressful. I will definitely look her up when I am ready to purchase another Mazda.

staceypalmer3

29 de ago. de 2012

It was easy to buy from this dealer. They were very upfront on pricing and asked what we wanted to make the deal. They gave some and I gave some. I did most of the work by the internet and only needed to test drive the car I was buying. Finance Manager wasn't hard sell and when I said no, he accepted it.

shaimahan

29 de ago. de 2012

Linda was very knowledgeable about the workings of the car, anything she didn't know she found out for us. Explained all the paperwork. Introduced us to service for future service work. Great experience.

EE

27 de ago. de 2012

Exceptional service. I had done a lot of research on the vehicle I was interested in before meeting with a sales consultant. I knew that the CX-5 was selling very well, and because of this there were not many options in stock on the lot. Therefore I was expecting to have to do a lot of haggling to get a reasonable price as well as have difficulty getting the model with specifications I wanted. This wasn't the case. The team at Bob Moore Mazda, specifically Linda Graham, were great. They located a vehicle immediately that had the details I wanted and at a price that was reasonable. Very happy with the overall sales experience there.

sdpadres1

25 de ago. de 2012

Both Corbin and Chas were very accommodating in our purchase and were very easy to work with. We ended up purchasing new at a very good price without the painful back and forth haggling that you usually associate with purchasing a vehicle. In fact we took their offer to other dealers and no one could even come close. One dealer even stated, "There is no way we can do that, I would run to that deal as fast as possible."I would definitely recommend Bob Moore Mazda to other customers. Thanks for the help.

notadoc

22 de ago. de 2012

I was very impressed with Trena (internet sales). She worked with me over several days via e-mail. We live in southwestern Oklahoma and do not have the time nor desire to make a wasted trip to try and purchase a vehicle. She referred me to Herb who assisted with the purchase. All the staff were very friendly and helpful. The process was not a painful hassle as in the past. Herb made it very smooth and quick. I would refer Bob Moore to my friends.

jsheedy

7 de ago. de 2012

Linda and Corbin were very knowledgeable and cooperative. Everyone at the Dealership was very friendly, professional, and helpful. They were very patient with me as I tested several cars before deciding

rosedove108

29 de jul. de 2012

I could not have picked a better dealership to buy a new car. They were so helpful and had outstanding service. I am 100% satisfied, and I will be going back in my near future to buy another car. THANK YOU MAZDA FOR ALL YOUR HELP AND SERVICE. I will recommend you to all my friends and family.

sansto

24 de jul. de 2012

This was the easiest car purchase. I'd already been working with Reynolds and although I liked the salesman fine, he could not get another dealer to trade with him on the car I wanted. In fact, we went through all the paper work to buy the car (even writing the check) at Reynolds and then the car they were supposed to get never came through, and he couldn't get a trade on another one. When I called Bob Moore, they negotiated a trade very quickly. Jason was VERY on top of everything and was able to negotiate a successful "locate" with another dealership within about 15 minutes. We completed everything, including the price I wanted and the financing rate I wanted, very quickly on the phone, and when we came in to pick our car, everything was ready to go. It was amazingly efficient.

jmazda5

25 de jun. de 2012

Overall a good buying experience. I had to haggle a little more than I expected on my trade in. Would buy again from this dealership.

drewpitcher

18 de jun. de 2012

I actually went there to see about buying a used car that was advertised; but it had been taken away as totally damaged by a recent hair storm. I then talked to Corbin about the cars we were looking at that had been damaged by the hail storm that totaled the other car. After some discussion and them looking at my trade in we reached a good deal on a new Miata. I love the car and they say they will work with me on repairing the damage that the hail storm did to my car. We'll have to see what kind of a deal they can help me with in the future. The staff and everyone was very friendly and I think they did right by me with my trade in and all. Thanks Bob Moore for creating another satisfied customer.Mr. Drew Pitcher

Pinkfrg923

16 de jun. de 2012

This is the second car I have bought from bob Moore Mazda. Was a great experience and they did everything possible to get us exactly what we wanted. Thanks to Corbin, Chaz, and lance it was a wonderful experience and we love the new cx-9. Special thanks to Corbin for taking the time to make sure we were happy.

mckeygal

1 de jun. de 2012

We have purchased serveral cars over the years, this absolutely ranks in the top 3 of the best experiences, everyone was friendly and helpfull. Thanks

hubb1940

23 de may. de 2012

I can not believe the service and and effort the sales people and then the finance people went to get me into a new car without any pressure.I met with Linda and then Chas and really couldn't do anything that day so I came back and we concluded our business. A great dealership with outstanding people.

Dedee Blaik

16 de may. de 2012

Looked at cars on the lot after hours, inquired online and, unfortunately, was referred to Herb. Arrogant, rude, put out when asked to do anything and not once even thanked us for the sale. No follow-up. Very rude man. Bought the car for my daughter and both of us had the same opinion.

Louwho

11 de may. de 2012

I highly recommend this dealership! I went to Bob Moore Mazda with my mom so I could test drive a Mazda3 or Mazda6. I had researched the safety and performance ratings and mazdas were ranked fairly high. Herb described the difference between the types of mazdas and what amenities I would get with each one. When I told him my credit, payment limit, the amount I could put down, and that I couldn't live without a sunroof, Herb showed me the perfect car! After test driving it, Herb and Eric(finance counselor) did everything they could to get me in that car. They were not pushy at all. They told me the facts, and gave me an offer I couldn't pass up! Keep in mind that this was my first car to buy so all my friends and family had warned me how dealerships will tell you one thing and have you sign a contract that says something different. My experience was nothing like that! They were all focused on making sure I got what I wanted! I am so blessed to have had a smooth, pleasant first experience buying a car. Now, the true test...whether they stick behind their warranty, which I believe they will. Thank you for my awesome, beautiful, perfect Mazda3!!

Bob Jefferson

26 de abr. de 2012

I'm in my second Mazda from Bob Moore - Great place to do business with. I'm in my second Mazda from Bob Moore - Great place to do business with.

NovL

25 de abr. de 2012

Great Service for me and my daughter, friendly, and understanding. My daughter didn't get the colour(She wanted the Green) she wanted, but still we are all happy with our new vehicles: Mazda CX7 & Mazda 2

hoboclay

21 de abr. de 2012

I really like bobmoore they don't drag you back into some weird room for financing. They are very nice I have purchased two cars from there so far.

dillardgirl

16 de abr. de 2012

I had a great experience from start to finish and didn't feel high pressure! Dale worked with me and was very patient throughout my experience. Everything there has been oustanding!!!!

Cfrazier1

13 de mar. de 2012

Everything was smoothe and easy. My second Mazda bought from this dealership and my 3rd with Bob Moore. I will continue to shop with Bob Moore!

cntrywrtr

9 de mar. de 2012

I bought a 2005 Xterra at Bob Moore Mazda. I love my new vehicle. I wasn't very happy with the service given to me at Bob Moore Kia. I talked to a sales rep named William(I don't know his last name) the night before I bought my Xterra. Told him that I was not interested in the one on the Kia lot because I wanted an automatic and I realized that one was a standard. He told me he found 2 other Xterra's that were both automatic and to come by the next day and talk to him. I did. Then he tells me the cars are not there they are at Bob Moore Mazda on the opposite side of town. I was very irritated because 1) I don't live close and drove to Bob Moore Kia just to be told the car I came to look at was not on the lot I was told to come to. and 2) I had just been about a block away from Bob Moore Mazda before I drove over to the Kia lot just to be told I had to drive way back across town to see the vehicles. Not only was this a huge waste of my time, but also not cheap considering gas is around $3.50/gallon. Also if I hadn't known exactly what I wanted when I showed up at Bob Moore Mazda the sales rep wouldn't have been a lot of help. He didn't know anything about the Xterra(which I understand that its a Mazda dealership, but there are some features to the vehicle that I really like that I didn't even find out until I took it to show my dad and he figured them out and showed me.) He could have used the features as selling points. I am really happy with my Xterra which was the goal, but overall not happy with the service I received. The price I ended up paying was right around blue book value so good, but not great pricing.

flysouth

11 de feb. de 2012

Absolutely Recommend. Be prepared to be treated with respect and courtesy in a comfortable and professional environment. It is not your average dealership by any means in that they went above and beyond what I would have expected. Look for Linda to assist you...you will not be disappointed. Plain and simple... make the smart move and begin your car buying adventure here and there will be no need to go elsewhere.

r.j.williams.1988

2 de feb. de 2012

This was overall the best experience I have ever had buying a car. Honest price and NO B.S., I would recommend Bob Moore Mazda to anyone wanting a great car at a great price with easy to work with people. Ryan J WILLIAMS

robms

27 de ene. de 2012

I was made to feel welcome and shown the vehicle I came to inquire about. The car was not just sold, but described in full detail. I was shown the offered options, given a color choice, and treated as a guest, not just a customer. Everyone was friendly and helpful. It was one of the most pleasant car buying experiences I have ever had. My wife and I were both very impressed.

purdueokie

17 de ene. de 2012

Great people and great service. They followed up and followed through. I knew what I wanted and they did what they could to help me.

AaronScheps

17 de ene. de 2012

This dealership was one of the first to contact me concerning my new car, and absolutely the most helpful. Everyone I dealt with was knowledgeable, kind and honest about the entire process. Trena was especially helpful with answering the many questions I had and Chas was great about establishing a great price, and giving me useful tips when I picked up my car. The entire staff was polite, courteous and most of all true professionals. I would recommend this dealership to anyone looking for a new or used car.

ashlee_ou

13 de ene. de 2012

The reason why my experience was okay due to the fact that i live in moore. it was a hastle to drive back up their the next day. Also when i left Mazda and got on the highway in my new car the gas was so low i had to pull over and fill up. I bought 3 other cars from norman and they all had full tanks of gas....very disappointed that Mazda let me leave in a car that had less then half of a quater of gas in the tank....

rmss

3 de ene. de 2012

Terry is a very friendly and easy going salesman. No pressure at all, which made me come back and purchase from him. Curt, sales manager was friendly and up front. Lance was also very friendly and super efficient with our financing. My wife and I are very happy with our purchase and with the way we were treated. We plan to come back and check out a new Mazda 6! Thanks!

mtruel

6 de dic. de 2011

I made several trips to dealership to pick out my 3d Miata. Nasty weather but Linda met me outside and took me around. I was not too hot on the local ones but Kurt suggested we look for a Blue one, which he did. It was exactly what I wanted so they brought it in for me. I have been a customer of Yan Brown's for over 10 years and I always enjoy my visits there where I trust what I am told. We financed part of the balance and that was easy and enjoyable too. Fresh coffee and a cinnamon roll also! We have been a member of the Central Oklahoma Miata club for many years and rarely hear anything negative about this dealership. After driving this MX5 for a couple of days, I am certain that I really like this car.

Kenwill65

1 de dic. de 2011

From the very first phone call I was treated with respect. I was never pressured to buy upfront or at the final closing. I was offered extended warranties and never felt pressured that they had to be bought. Each person I worked with was responsive to questions I had and they took the time to make sure they were answered. The entire process was made pleasant by the people I worked with. I would not hesitate to do business with this dealership again. I also will recommend this dealership to any of my friends without hesitation.

mamies

29 de nov. de 2011

Easiest car buying experience I have ever had!. Paperwork was ready when we arrived and completed quickly. Dealership lived up to its promises of how the car would be when picked up. I would definitely buy from Bob Moore again.

rissaWilliams

27 de oct. de 2011

I received exceptional customer service, professionalism and an overall memorable experience shopping Bob Moore for my new car. You can guarantee I will return to do business there again, and I certainly will spread my happiness in referrals and praise to all who will bend an ear!

mazdamama2011

11 de oct. de 2011

I was very pleased with the service at Bob Moore when I purchased my Mazda CX7. I did not feel pressured at any point in time to purchase the vehicle and that made my decision much easier. I felt like the manager was easy to work with when it came down to price and even though I am paying more than I acticipated, I have to factor in the warranty I added on to my purchase price. I will DEFINITELY recommend your dealership in the future and have already told everyone what a great experience I had. Craig was my salesperson, he has a great personality and was patient with me when I did not understand pricing or features on the vehicle. Thank you, Craig! Linda was especially nice when we came to pick up my vehicle and put me at ease when finishing up our purchase paperwork.I absolutely LOVE my car!!!

rdflores28

27 de sep. de 2011

No haggling about the price and there was no pressure to buy. The sales staff was friendly and so was the financing staff. Overall a good buying experience.

lcasey13

24 de sep. de 2011

I had my mind made up on the car i wanted. After a month looking on the internet, and the research, I wanted a madza. The price of a used one was just as high as a new one. Realy wanted a madza 6,but am vey happy with the madza 3. I was in and out within an hour and a half, other dealer ships I would have been there for more than 3 hours. I will be back when looking for another car. Thanks very much for your services. LaDonna Casey

katimarie23939048239

13 de sep. de 2011

THe person we worked with was very nice. He helped us with all the questions that we had, as well as after the car was purchased.

saddlebum

7 de sep. de 2011

It was the best ,most stress free car buying experience I've ever had.Ken Byrum was very knowlegable about the vehicle and made sure we knew all the features and functions. he was patient ,friendly and helpful. buying a car from Bob Moore Mazda was a breeze. Thanks.

countrygurl076

31 de ago. de 2011

I was looking to lower my car payments and did a little bit of shopping online and found Mazda to be the best choice for me to use. Since I already had a Mazda3 and liked it so much, it made sense to continue to work with a Mazda dealership. I had been coming to Bob Moore for the past two years for various services on my previous Mazda3 and they had always been super friendly, so I just knew purchasing a new vehicle with them would be my best bet. I worked with Frank, who was so friendly and really worked to keep our business. He went back several times to his sales manager to ensure we got the best deal, which ended up lowering our car payment! If I had to buy a new car again, I would go with Bob Moore any day!

k2winte

9 de ago. de 2011

Using the online process gave me the best, no haggle pricing. Everyone was respectful and straightforward. They made the buying experience simple, quick and hassle free. I would definitely do business with again!

BaileyG

1 de jul. de 2011

Linda worked hard to secure a deal we could afford but also get us the vehicle we needed. I would highly recommend her to anyone. I have been in the auto claims business for over 8 years and have bought many cars - I have never had a purchase run so smoothly without a constant haggle back and forth. Thank you Linda!!

thebutlers6

23 de jun. de 2011

Overall my experience was great. Linda was very helpful and kid friendly. She explained the options on the car that I wanted. Eric in finance was helpful was all recommending options with all the miles that we drive. The only reason that I gave a lower rating on price was the price they were giving in the beginning didn't match the internet price I had received. However they honored it because I printed off the email.

MazdaBuyer999

22 de jun. de 2011

We had a great experience. Ken, our salesman, was great to work with. I still think its funny that salesman have people sign the back of the price form like a contract. This tactic must work on some people or else you wouldn't do it. I also like the attempts to upsale extra services. It's like a social experiment watching the same dealer sales tactics again and again each time I buy a car. They must be tried and tested, because each dealership uses the same magic tricks.

lorriecorbin

13 de jun. de 2011

I had visited several dealerships in the area over a few months and BMM and its sales and credit guys were great. I was always treated with respect, I was no pressured and Corbin did not try to sell me something else that I didn't want. It was a great experience.

Bobby 2

7 de jun. de 2011

Well my wife and I decided to Drive to Oklahoma City to pick up our new Miata instead of flying. Our Salesman Corbin and Bob Moore Mazda made sure all T's were crossed and I's were dotted on all the paperwork which was finalized via the internet, email and FedEx , we were now ready for our second Miata purchase "another deal". We arrived Saturday evening, I called Corbin, we met and within 30 minutes we were on the road again. Corbin made sure everything went perfect, a full tank of gas, and Corbin made sure our Miata was totally prepared for our trip home, my wife even remarked how shiny the Miata looked. My wife also claimed the first drive so Corbin went through the vehicle steps for her insuring she felt comfortable. Then like before Corbin and I shook hands after the deal and my wife and I were back on the road again. My wife and I are completely satisfied, and Ill say it again we found an honest salesman Corbin Morris and Dealership Bob Moore Mazda, they make the honest deal you get worth the trip. Thank You Very Much For a Second Time. BB

aBacorn

3 de jun. de 2011

I received good customer service. People were willing to listen, answer questions, and I felt like they were honest with me. I gave a 3 on quality of work because two check lights came on while I was still finishing the purchasing process. However, Craig assured me that this could be taken care of by the Service Department at no charge- so more points for customer service. Everyone was friendly. However, just for the record- I feel like it is unprofessional for an employee to chew tobacco dip while working with a customer. I feel like the price I was given was fair. Everyone would like it if new cars were cheaper- and I even did look at purchasing a used car, but I felt like the value of the car I would be getting with Mazda was way better for only a couple thousand more-- so that seems good to me.

luckyshea7

30 de may. de 2011

I visited Bob Moore Mazada this past weekend. As I spoke to Linda Graham, the sale associate and looked at the quality of cars on hand, I decided Mazada seemed like the way to go, ecspecially after test driving a CX-9 Grand Toruing. It was great, much better than the Rav-4 I had been driving for years. Linda was great, she was super nice and easy to deal with. She worked with me on the price of the car and I got what my car was worth on my trade in. Unlike other trips to purchase a car, the dealership experience was very inviting.

jim00162

29 de may. de 2011

Friendliness and Professionalism far exceeded my expectations. Corbin gladly made sure I was comfortable at all times and was genuinly concerned with me and not just the sale. The entire staff was great. I have been researching an MX5 for several months so I pretty much had all of the information I needed. I had contacted a couple of dealers via the MAZDA website and both made initial contact however Bob Moore began sending me weekly (?) emails regarding what was going on at and with the dealership. Corbin called me regularly, not being pushy but more to let me know that they had not forgotten me and again to inform me of any specials and to get a really good handle on what I was looking for. I was never contacted again by the other dealership.

mdollar2

24 de may. de 2011

I wouldn't recommend this dealership. At first I thought I would want to buy my car from them. The sales team of Brandon and Lam seemed like they really wanted to help us get into the car we would like. When we actually were going through the process, we felt like we were being pressured to go through a lender that we didn't want to go through. We felt bullied....Not to mention while "Brandon" was trying to sell us the car he was chewing tobacco in front of us and spitting in the trash can. That was not appealing at all.When we tried to leave he was rude about the whole thing and continued to bully us. At the end of the sale he continued to make us feel guilty for putting our terms on the table. We just felt really uncomfortable. We had to come in to resign paper work and we were dreading it because we didn't want to be stared down by a guilty look. Lam was really helpful on the other hand he really tired to get us the deal we wanted as well stayed ALL day to help us. He was supposed to go home at 6:00 P.M and he stayed. He looked so tired but helped us with all the energy he had. He was a great salesman! Will I buy another car from there I don't think so unless I didn't have to deal with the manager Brandon again. We did get into the car we wanted and are very grateful. I'm sorry for such a poor review. I just want to tell the truth about how we felt so this wont happen again to anyone else. Thanks

reinstorm

5 de abr. de 2011

Prompt, friendly service, they had us in and out in a good amount of time. We were pleased with most all of it. Everyone went out of their way and the clean up of the car was fast and efficient. We had a good experience. If we need to we will come back again. thanks

ormsbee

20 de ene. de 2011

Frank was very professional and helpful. He was knowledgeable about the cars, listened to what I was looking for and was flexible in looking at a couple of different models. I also appreciated how efficient the process was. I didn't have all day to handle this process. I had to leave in the middle of it to go to a couple of meetings and then came back to finalize everything. When I came back the car was clean, had a full tank of gas and was ready to go. Frank went over the car with me and even set up my Bluetooth with my phone before I left. In general, a very pleasant process.

klloy72

29 de oct. de 2010

The dealer said their would be no payment for 90 days, but I started receiving phone calls from chase bank after 45 days saying my payment was overdue and demanded I give them a payment over the phone immediately. I tryed to explain why I had not made a payment but chase rep didnot want to listen and called me a deadbeat, stupid and several other names. I called the dealer immediately and was told they made a mistakeand their would straighten it outbut I still got phone calls and letters from chase demanding I make a payment. I visited the the dealer and signed and new contract for 90 days and I was assured it was all taken care of but I still received theatening phone call from saying it was not resolved. I visited the dealer a second and third time and was assured it time it was taken care of and they would be in touch. I never received courtesy call from the dealer telling me that were sorry for what happen and have never received anything in the mail from chase or mazda or the dealer stating that everything had be resolved I just got tired of talking to the dealer so I stopped wasting gas and phone calls and am now just waiting on something to happen. On chases website it shows I bought two cx9s instead of one. I cannot in good faith recommend this dealer. The dealer not only erred in the finacing but showed little respect to me and my concerns about resolving the problem and to this day I still do not know what has been or being done to resolved problem. thank you Kenneth Loy