Ryan Ras

12 de feb. de 2016

Ok Let me start By Saying I know the car business. I have worked at an auto auction for almost 20 years. So I am not very easy to please. Thank you BOB MOORE NISSAN in Norman... I drove down all the way from Kansas City. Because The price was fantastic. better than current auction prices.. Kevin Bennett was our salesman. He was so nice and very professional... Made the deal work for me... I love my 2014 Frontier. GO THERE. They will work with you, treat you right and best of all get you in a new Nissan...

wcarter

25 de ene. de 2016

My husband and I worked with Emmett Detherage again to find the right car for our family. He is great! He worked hard to find the car I wanted and made sure it fit into our budget for our expanding family. We also worked with Kendra Moore on the financial side of the sale. She was awesome. She called and told us the day after we signed she actually found us .75% lower interest rate! Freddie the sales manager was great too! He promised he would take care of us and we truly felt like he did!

Carwoman

27 de dic. de 2015

I had a great experience with Bob Moore. Being a woman and buying a car on my own I was treated with respect. Kevin listened to what I wanted and was very knowledgeable and very professional. He was awesome and was able to answer my questions about the vehicles I was looking at. He gave me time to think and didn't pressure me into buying. Fiance was wonderful. They answered all my questions through the closing process. Very professional and was able to get me a great rate on my loan. I will definitely be buying another car from them.

timbadke

23 de sep. de 2015

Won't buy from this dealer again! Took well more than 30 days to receive title paperwork. Salesman and finance manger DO NOT do what they say. I had to chase after title paperwork from main office downtown OKC because the finance manager wouldn't call you back or answer an email!! Salesperson was going to have an item fixed on the vehicle I purchased, but NEVER called me back to schedule it. So I fixed it myself and cost me $47. The finance manager told me they would send me a check to cover it. Guess what, never received it. Whatever you do, get everything in writing. Due to the fact that they don't do what they say, we canceled the $2000 extended warranty within the 30 days that they pushed hard on at the time of the sale. The way I see it, if they can't get your paperwork to you within 30 days as required by law, and they don't send you the $47 measly dollars that they said was going to be mailed to you, then how can you trust the big stuff. Just use caution!

Bob123

31 de ago. de 2015

I went there for a cooling system flush. After coming back home I checked the coolant to make sure it was at a proper level. Found that the engine hood would not stand as the struts were damaged. These were working fine before I went to the dealership. I suspect the mechanic might have pushed the hood up too fast in a hurry.Went back to the dealership in two days to show them what they had done and the guy in the black T-shirt (Anthony S Cantrell) in the front desk of the service center straightaway refused to accept that they did it. I wonder how he was so confident when he did not do the repairing.Instead, they gave me a estimate for replacing the struts which is quite shameful since they are the ones who broke them. I have been to the this showroom quite a few times before for oil changes and repairs. This time, when they felt that I might ask for some compensation for their mistakes they just ignored it, gave me an estimate, and relieved themselves of all responsibilities.

pleased customer1973

4 de ago. de 2015

We went to Bob Moore Nissan today. I met with Sales Consultant Jeff Morris first and he showed me everything in the 2015 Altima's. We found the one we liked and started on some numbers. I appreciated his courtesy, knowledge, and integrity. Shortly after I met with Fred Crawford, Used Car Manager, then Charlie (Chuck) Staton, Business office Manager, then Kendra Moore, Business office Manager who runs all th numbers through the computer, then Rickey Bradford, General Manager. All very professional and have been there for 8 years and have known each other several years even before coming to Bob Moore. I felt a strong sense of family amongst them. I would very highly recommend this Dealership when it comes to you automobile needs.

Mutinda1

2 de ago. de 2015

2nd vehicle purchased. Initial visit was not as expected but worked successfully with management in replacing my totaled vehicle. Love my new car! Would definitely do business with Bob Moore Nissan of Norman again!

amandainman

28 de jul. de 2015

Sold us a nice looking car that broke down a month later. When we called to see if the very specific problem was covered under our warranty, they had no idea if this particular problem was covered, but then told us it would have to be towed to the dealer and diagnosed before they could tell us anything (even though we knew the problem and asked if it would be--WOULD BE--covered). We would basically be taking a chance on paying for dealership labor/parts, a rental car, and a big tow bill! So we ended up special ordering the part we needed to do it ourselves, instead of taking the chance on paying a buttload more. The car has been broke down in the driveway for days while we wait for the part, and we have had to borrow a friend's wrecked car to get back and forth to work, which has no A/C in the middle of Heat Advisory summer weather. I almost fainted on my way to work and had to pull over and put it in park before I blacked out! I am very dissatisfied and we have had a horrible experience!

jpsooners

22 de may. de 2015

Very disappointed in the quality of vehicle they sold me and not standing behind the product at all. I will not buy another Bob Moore or Nissan product again....

diamonddeb52

11 de may. de 2015

This is my third time to purchase a new vehicle from them and my salesman, Kevin Bennett is a great man of his word. I would recommend them to everyone that wants a good dealership as well as Kevin for a really great salesman. They make you feel like family.

Tod Tucker

17 de mar. de 2015

I just bought my 6th Nissan, but the first time I've bought from Bob Moore. By far, this was the best buying experience, ever! From my first contact with Chris Maritt, to my sales rep, Kevin Bennett, to Kendra Moore, in financing, I was in and out quickly. I picked out the car I wanted, and they had the paperwork ready for me when I got to the dealership. Kevin went over every detail about my new car, and I was on my way! I highly recommend Kevin Bennett, and the GREAT staff at Bob Moore Nissan of Norman!

Radio Tod

17 de mar. de 2015

I just bought a new car from Kevin Bennett, at Bob Moore Nissan of Norman. From my first contact with Chris Maritt in Internet Sales, to my Sales Rep, Kevin Bennett, to Kendra Moore, in finance, they made this experience quick, and painless! I picked out the car I wanted, and they had the paperwork ready for me when I got to the dealership. Kevin made sure that I knew every detail of my new car before I drove it home. This is my 6th Nissan, and my first purchase from Bob Moore. It definitely won't be my last! Great job, Kevin!

lstacyok

30 de nov. de 2014

I had such a great experience at this dealership! Kevin was so friendly and not pushy at all. I was nervous about buying a new car and he made sure it was an easy experience. He definitely took the time to go over all the bells and whistles in my new car before I drove it off the lot. I really appreciate the friendliness and extra time he took with me.

dedras

7 de nov. de 2014

After giving Bob Moore Nissan an idea of what we were looking for, they set out to find the car. They quickly found the used vehicle and gave us their word the minor details would be taken care of thoroughly and to our satisfaction. Salesman Kevin Bennett worked to coordinate things and the end result is nothing short of amazing. Thank you Bob Moore Nissan and Kevin Bennett, for being upfront and honest and restoring our faith in the car buying process.

blrfd

14 de oct. de 2014

We went to the dealership with a used car we wanted in mind. We ended up driving that car they had us put is under the awning and rushed us inside. We saw a couple small scratches even in the shade of the awning, but they ensured us that they would buff it out for us. We sat at a desk waiting to talk to the finance manager for 1 1/2 hours. Eventually we were just sent to the finance office by the general manager. Once in the finance office the rep let us know that we were ready to start signing papers but we hadn't even talked numbers yet. We should have just left at that moment but we really liked the car we were going to purchase (so we thought) The rep finally got a hold of the person we were supposed to be talking to. Overall we were there for 3 hours and felt like we were the lowest on their list of importance. Again, we only stayed because we thought we would love the car that we were going to be purchasing.After the paper work was done we were given the car and they told us to come back to get the scratches out, I tried to explain it takes over an hour to get to the dealership but they said they were too busy to get out the scratches (the ones the just promised to buff out)It's been a little over a month and the amount of various damage to this car is ridiculous. I need to buy new tires, which I asked them about that day and they said they would last another year. There are more scratches than I had originally seen, which could be one of the reasons why we felt so rushed to get into the dealership to sit and wait.We're young but we've bought a couple cars at various dealerships and have never felt as unhappy as we do about this purchase. If I could, I would take the car back.

okiegirl

8 de oct. de 2014

Went there to purchase a new car, I had already had a stressful day as which I've been to several dealerships earlier in the day. The employees where great with working with me. After a while the general manger came & spoke with me about some things,obviously this man had issues, he was very rude & was basically yelling at me and humiliated me in front of other customers. I left without a car.I was amazed by which I have never been talk to this way before. I left this store in tears!!

yes McKellips

2 de oct. de 2014

After being dissatisfied with several other dealerships in hunting for a new car, I came to this Nissan dealership and have never had a BETTER experience with a salesperson as I did with Kevin Bennett. He is extremely knowledgeable about every aspect of Nissan cars, and is a very caring person. He spent a lot of time explaining the Altima's features until I had a good grasp of how to use them. I bought that Altima today and am still celebrating. It was a true pleasure to work with him! Thanks again, Kevin!!!

ajm2014

21 de ago. de 2014

I was very impressed with my recent experience at Bob Moore Nissan. Not only was my sales person Rocky Mercer a pleasure to work with, but he was very knowledgeable and helpful with the car I was looking to purchase. Rocky was able to find the exact car that I was wanting and then followed it up with a great deal! I can honestly say that I can recommend Rocky Mercer and Bob Moore Nissan of Norman to my family and friends because I know that they would be in good hands and have the same great experience that I've had. Ask for Rocky!!!

smcarpenter

1 de jul. de 2014

Kevin Bennett went out of his way to make our car buying experience as painless and quick as possible! The entire staff was great!!!

dratliff

9 de jun. de 2014

Have dealt with Kevin Bennett several times. He is always very helpful, no pressure and we always have a fun time and get a great deal. The rest of the staff at Bob Moore Nissan seems to have the same attitude as Kevin. I feel like we could stop by anytime just to say hello and be greeted like a friend even though we are not there to make a purchase or get service.

wrig7361

20 de may. de 2014

I was very pleased with the first car I purchased from this dealership because of the quality of service the salesmen gave. Kevin also did a great job in making sure I was completely satisfied but most importantly wasn't pressuring me.

kelsey.lawson

11 de may. de 2014

David Stanley screwed me over so bad selling me a used car they said I would have zero issues with. Said the most they could do was give me an extra thousand on a trade in of a used car. I left there and went to Bob Moore Nissan. Told them about my predicament and Kevin told me no worries he would help me.He got me into a brand new 2014 Nissan Altima with the spirt package with close to the same car payment of my crappy used car. Was able to help me get an extended warranty so now i have a reliable nice car. Kevin is all smiles and has a great personality . Genuinely seems to care and want to help you out. The general manager at Bob Moore Nissan also got involved to make sure I got the best deal. I can't say enough about this place.

melissa.robison

8 de may. de 2014

My experience with Bob Moore Nissan, was wonderful. Every single person I even spoke with during my visit was more than nice. They kept me updated on everything they were doing as I waited. Most importantly...They didn't settle for the first payment option that came up with. They worked with the numbers multiple times, until they found the best thing for me!!!I have never had such GREAT customer service!!!! :)THANK YOU BOB MOORE NISSAN!!!!

blja

23 de abr. de 2014

We were looking for a new vehicle, pulled in and met Kevin, who helped us to find what we wanted. Kevin was very knowledgable about the vehicles and I would recommend him and the dealer. Charlie was also very helpful with the financing. Overall, it was a good experience.

Michelle.er.willis

21 de abr. de 2014

Everyone at the dealership was extremely nice and welcoming. I would recommend them to anyone who is looking for a great dealership to call home! Kevin Bennett was really laid back and didn't try pressure me at all. Kevin was the first car salesman that I would recommend to anyone who is looking for a pleasant and easy car buying experience. He listened to everything I was wanting in my car and truly cared about my experience. The dealership is the first one I have been to where they were completely honest and straight forward. See Charlie for financing he is fantastic! Charlie was really honest with me and worked hard to get me what I wanted. If you are looking for a great car buying experience then I would recommend Bob Moore Nissan!

triciacha

15 de abr. de 2014

I did a lot of research when I began looking for a new car and I walked into Bob Moore Nissan knowing exactly what I wanted. When we realized a car I'd seen on their website had just sold, Kevin Bennett and his team jumped to find a model just like it (I was very particular) and honored the internet price of the original car. When the time came to fill out all the financing paperwork, Charlie Staton was friendly and explained everything thoroughly, which made what can be a stressful situation a breeze. Finally, when it was time to leave the dealership, Kevin knew I was in a time crunch and drove my new car to the rental car place in Norman so that I could return my rental car without having to drive back to the dealership, which was *much* appreciated. Excellent customer service from start to finish. I recommend these guys without reservation.

Angry customer!!!

14 de abr. de 2014

We contacted this facility to have a repair made on our HVAC system. We told the service department that the system would not turn off and it was making a loud noise. We told them that we had already replaced the resistor once and it blew again so we needed a new blower motor and a resistor. The service person told us to bring the car in, it would take a couple of hours and they would fix us up. We also told them that we wanted the oil changed because it was part of the agreement when we bought the car. We called back on Friday April 11, 2014 and scheduled the appointment for Monday at 10am. On Monday we took the car in, an hour and 45 minutes later the service man told me the blower motor and resistor was bad. He covered the cost to repair this then told me he would have to ORDER THE PARTS and I could bring it back tomorrow. He also told me that he would email me a coupon for the oil change to save me $20 on the cost. I told him the oil change should not cost me anything because it was part of the original deal when I bought the car. I told him it was a 100 miles round trip for me to bring it back in and that we had already told him the problem when we made the appointment! He said he could order the parts but it would take 2 hours to get there and at least another hour to repair it. I told him to just forget it and to give me my keys!! I called the service manager "The" Shawn Box when I arrived home. I told him the problem I was faced with earlier. He was well aware of what happened because the service man had already spoken with him. I informed Shawn that not only was I upset for the lack of service but for the time that I had already wasted!! Two hours on the road and two hours of sitting in the service department and it wasnt repaired nor did I get my oil changed. Then on top of that, the blower motor completely quit on the way home!! He informed me that they was not in the habit of taking a customers word for what needed repaired because if that wasn't the problem then the customer was stuck with a bill for that part. He said as for the blower motor it probably was just worn out and that no one had intentionally made it stop blowing. He said probably after tinkering with it and unplugging parts that it just finally went all the way out. I told him I was very upset and with all the good things I had to say about Bob Moore when I bought the car was all negated with this one experience. He informed me that his service guy had been there 7 years since the doors opened and good luck trying to destroy the 5 star rating that his family of employees has. I informed him that I had not said one thing bad about his employees but as a company taking care of its customers was a different story! So Shawn Box, consider this the first of many Bad Reviews that I plan on writing about Bob Moore Nissan in Norman Oklahoma. And for the record...I have already called another dealership, they have the parts on hand and will repair my car today! Plus they are charging me $200 less then Bob Moore in Norman!! I guess I will use that savings to put gas in my car, change my oil and NEVER DEAL WITH BOB MOORE AGAIN!!

stacyokc

14 de abr. de 2014

We contacted this facility to have a repair made on our HVAC system. We told the service department that the system would not turn off and it was making a loud noise. We told them that we had already replaced the resistor once and it blew again so we needed a new blower motor and a resistor. The service person told us to bring the car in, it would take a couple of hours and they would fix us up. We also told them that we wanted the oil changed because it was part of the agreement when we bought the car. We called back on Friday April 11, 2014 and scheduled the appointment for Monday at 10am. On Monday we took the car in, an hour and 45 minutes later the service man told me the blower motor and resistor was bad. He covered the cost to repair this then told me he would have to ORDER THE PARTS and I could bring it back tomorrow. He also told me that he would email me a coupon for the oil change to save me $20 on the cost. I told him the oil change should not cost me anything because it was part of the original deal when I bought the car. I told him it was a 100 miles round trip for me to bring it back in and that we had already told him the problem when we made the appointment! He said he could order the parts but it would take 2 hours to get there and at least another hour to repair it. I told him to just forget it and to give me my keys!! I called the service manager "The" Shawn Box when I arrived home. I told him the problem I was faced with earlier. He was well aware of what happened because the service man had already spoken with him. I informed Shawn that not only was I upset for the lack of service but for the time that I had already wasted!! Two hours on the road and two hours of sitting in the service department and it wasnt repaired nor did I get my oil changed. Then on top of that, the blower motor completely quit on the way home!! He informed me that they was not in the habit of taking a customers word for what needed repaired because if that wasn't the problem then the customer was stuck with a bill for that part. He said as for the blower motor it probably was just worn out and that no one had intentionally made it stop blowing. He said probably after tinkering with it and unplugging parts that it just finally went all the way out. I told him I was very upset and with all the good things I had to say about Bob Moore when I bought the car was all negated with this one experience. He informed me that his service guy had been there 7 years since the doors opened and good luck trying to destroy the 5 star rating that his family of employees has. I informed him that I had not said one thing bad about his employees but as a company taking care of its customers was a different story! So Shawn Box, consider this the first of many Bad Reviews that I plan on writing about Bob Moore Nissan in Norman Oklahoma. And for the record...I have already called another dealership, they have the parts on hand and will repair my car today! Plus they are charging me $200 less then Bob Moore in Norman!! I guess I will use that savings to put gas in my car, change my oil and NEVER DEAL WITH BOB MOORE NISSAN in Norman, OK AGAIN!!

Chimp

4 de abr. de 2014

knew what car i wanted, sales person was on it, VERY friendly through out the whole process along with business office! Even got a call & card thanking me of my purchase - who does that??

tiffanywoods

12 de mar. de 2014

Kevin was the most caring sales person that I have ever dealt with when buying a car, I told him what I was looking for he listened and took the time out before I arrived to have cars up front and warmed ready for a text drive. I will not ever go any where else to purchase a car with the red carpet treatment I received. Thanks again to Charles Staton for being so helpful with explaining the documents that I had to sign, everyone was very polite and I have referred friends and other family members to Bob Moore Nissan.

amedeiros5

8 de mar. de 2014

My family came in for a new vehicle and left with a 2014 Rogue. Cameron Harris was our salesman and he was knowledgeable, patient, and kind in helping my family find the vehicle to meet all of our needs. All questions went answered no matter how simple, complicated or silly. We never felt rushed and always felt as a top priority. Charlie was our man for Finance and again, very helpful and knowledgable! I would and will recommend all of my clients to Bob Moore Nissan.

kplatinum777

20 de feb. de 2014

I'm a college student that needed a reliable cash car to get me from Point A to Point B until such time that I could finance something newer. I didn't expect to get something nice, and I certainly didn't expect to get it from a new-car dealership. But Bob Moore Nissan in Norman had this lovely 1997 Volkswagen with only 89,000 miles that a woman had just traded in for a Rogue the day before. Bob Moore didn't ask much for it in the first place, and when I told them what I could afford, they absolutely worked with me, and even set up a payment plan because I didn't have the whole lump sum of cash, but also didn't want to finance. I was also surprised to see some of the same people that worked there when my mother bought a Nissan Murano there five years ago, since car dealerships often have high employee-turnover. I very much appreciate the folks there, especially Jason, Kevin and Ricky. I urge you to visit this dealership; they'll treat you right and make the car-buying experience an enjoyable one, instead of a misery.

charlie60

3 de ene. de 2014

First, I had not bought a car in 10 yrs and so sorry I came to this dealership, they lied about the condition of the low mileage Cadillac (the transmission went out 13 days after purchase) then got hail damaged during May storms while waiting for the transmission to be ordered and then the engine had to be repaired and last they tell me the best warranty we bought had capped out so I am stuck with a vehicle at a premium price and cant trade it in due to classified as a "lemon" due to car fax reports of all the repairs done. Have tried to get the unneccesary warranties (dent, tire) canceled by faxing them and calling but no response, I thought Bob Moore dealerships had integrity, but not this one. Save yourself some misery, dont shop here.

tkarjala

27 de dic. de 2013

My sales consultant, Kevin Bennett was exceptional at his job. His customer service and friendliness made my car buying experience top notch! Also, the general manager and finance manager made my experience go smoothly and they answered all my questions efficiently and with a friendly manner. Thank you!

CharlaisSweet66

24 de oct. de 2013

I always have a good experience. This is the fourth car I have bought from Kevin Bennett. He is always so helpful. I have referred several people to him and received referral fees. I will continue to buy my cars there and continue to refer people.

Audacious1

6 de oct. de 2013

I came in because I wanted to purchase a vehicle but was a little apprehensive. Kevin Bennett made me feel like he cared about what I desired in a vehicle

Allende

15 de sep. de 2013

I didn't buy the car we came to look at because it was too small; however, the Internet sales & regular sales staff was very knowledgeable & attentive. Much appreciated!

mkbateman

7 de sep. de 2013

Rocky was great. He seemed to genuinely care about my needs and he went above and beyond to help me find the perfect car !!! Awesome!

bill7800

5 de sep. de 2013

Bob Moore Nissan did a great job of making a strong sales effort without coming across as pushy or manipulative. Our salesman, Kevin Bennett, made us feel very comfortable and was very knowledgeable about the various aspects and features of the car we were test driving. Overall, this dealership gave us an outstanding car for a fair price, and they made the process as painless as possible. I would recommend them to anyone.

DJay

26 de ago. de 2013

Bought my 2013 Altima form Sephen Beam (salesman) at Bob Moore - Great Place! Aaron Wall (service) has been very helpful.

Renea Harris

28 de jul. de 2013

I told them exactly what I was looking for and they listened. The process was fast and easy! Thank you so much. I love my new car.

ericwiersig

17 de jun. de 2013

Kevin Bennett was my salesman and I would highly recommend him to friends or family. He was very courteous and professional. The car I found online was no longer on the lot the day I came in(maybe you should update that quicker as they are sold, was kinda disappointing). Kevin found me something very similar to what I was looking for and made my car buying experience very easy and a pleasure. Made me feel at ease about purchasing from your dealership and not somewhere else. Valuable associate you have in him. Overall experience with everyone was enjoyable, will recommend your dealership in the future. Thanks.

rosajulia

11 de jun. de 2013

Friendly and not pushy. I wish I would have had more time to think about my purchase and get more discounts, but I like the car and Robert and Charlie were true gentlemen.

shawngy70

5 de jun. de 2013

My rating starts with my salesman, Kevin Bennett, he was my first interaction with the dealership. I have never met a salesman I like until Kevin; he was amazing friendly, attentive to what I wanted and in looking at four, not 20, cars we had the one! If every salesman was like him then salesman would not be a bad word. EVERYONE buying a car should get to experience the Bennett method and because of Kevin I will never shop anywhere else again!! Thank you so much.My next stop was financing, well, everyone knows that's a huge problem, not at Bob Moore Nissan. They were accommodating, dedicated and never patronizing; being a single female that can be an issue when making a big purchase. I had questions and they were answered. I had issues they were solved. My concerns were answered, my needs were met, and I left with a brand new car I never thought I would get. EVERYONE should shop at Bob Moore Nissan. I can say this with certainty because my previous purchase was a Toyota and that was a nightmare. I have purchased about four cars in the past four years and NEVER was it this smooth and time efficient.If I could give 10's acroos the board I would. They've earned it, they deserve it, and if you want a smooth, pleasant buying experience you will go to Bob Moore Nissan and ask for Kevin Bennett. Thank you to Bob Moore Nissan for being top notch, for having integrity, and for taking the drudgery out of the buying a car experience.

Cpopejoy

3 de jun. de 2013

Have purchased 3 vehicles from Bob Moore Nissan! Always the best experience! Would not buy any where else! Each salesman from Charlie to Kwame awesome!

Mandysuem

31 de may. de 2013

Looking/buying a car is not on my list if favorite things to do...Kevin Bennett was awesome, he made it a pleasant experience. He is also very knowledgeable about everything & made sure that i knew every feature of my new car. Also, appreciate Charlie & the finance guy, great job!! I will definitely be back & tell my friends. Thank you...Thank you!

felisha harris

13 de may. de 2013

Kevin Bennett and the staff as a whole very professional and friendly. Kevin made my experience a easy transition past experience have been hectic. Thank you BobMoore Nissan.

larakathryn

2 de may. de 2013

Kevin Bennett & his quality of service were excellent. I have bought numerous cars and I could not be more pleased with the ease of this car buying experience. I got a good price for my trade and a great deal on my new car (I even spent less than I had planned). The financing department was accommodating and very competitive with the interest rate I received. I appreciate Kevin Bennetts hard work. I will recommend him and Bob Moore Nissan of Norman to everyone I know.

Brachelle09

24 de abr. de 2013

My experience with Kevin Bennett was outstanding! They really work with you and when you wanna know something he got it done ASAP! Would recommend this dealership to anyone!

JamesBriggs

2 de abr. de 2013

This was my first car buying experience and they made it a terrible one. I was swindled into purchasing their extra services, I say swindled because I was NEVER ONCE offered them, or given the opportunity to say no. They just sold them to me as part of the final loan price. I wish I could have known better but since it was my first time I fell for their trap.When I realized that they had sold me these extra services (GAP and extended warranty) I tried to get them to remove it and instead got the run around for over 4 months. All this time later and when I go to refinance those extra services are still there and now I can't get them cancelled. I had done all the proper steps to get them removed but they never did their part. I should followed up with them more and kept better records of my communication with them. They are not here to protect the consumer, or make the consumer happy. They are only in this business for their OWN gain and to make their own pockets FAT. I would NEVER recommend this dealership to anyone!

Pastorbrian

1 de abr. de 2013

Great service except the finance guy screwed up on paperwork which caused us a trip back but they bought us a tank of gas because of it.

AliciaSilva

13 de mar. de 2013

Best experience. First time buying a car and Kevin did a great job having patience and helping us through this process. Also love the fact that everyone there makes you feel welcomed and like your part of the family. Thanks Kevin and Bob Moore family for a great experience. I love my Nissan pathfinder

amyrenea

12 de mar. de 2013

We went to Bob Moore to get a new car, Kevin was very helpful when looking for a car and made the entire experience very easy and took the stress out of buying a new car. We didn't have to haggle to get the best price possible and at a cost that was lower than we had expected to pay for the car that we were getting. We will be sending anyone looking for a car to this dealership and to speak with Kevin Bennett!

RavenAllen

12 de mar. de 2013

As soon as I walked through the door, three employees greeted me, and asked me how they could help me. I told them I was looking for William Avila. They pointed me in his direction. He introduced himself, and asked me automatic or standard. We talked about the things I was looking for in a car, price, sedan, low miles. He showed me three or four different cars. Then he said, "I have the perfect one for you." And so he did. A 2013 Nissan Versa, he even went on the test drive with me. I probably wasted 5 hours of his day but he was courteous, thoughtful, and he never made me feel obligated to say yes to anything. The staff offered us food and drinks, and once I signed the paper work, they all came around, shook my hand, and said congratulations. I was very pleased with Bob Moore Nissan of Norman, and with William Avila, who if I might add, was pretty easy on the eyes as well. I never thought at 22 I'd have a new car. Thank you.

jimmieold

8 de mar. de 2013

Before going to Bob Moore, we went to Fowler Toyota of Norman and weren't very pleased with them. So we left and went next door where we were greeted in a timely and professional manner by Mr. Kevin Bennett. He listened to our wants and needs on our trade in, and our next vehicle. We were blown away at the prices that we were able to get there. We will not go to any other dealership but Bob Moore.

janharper9

8 de mar. de 2013

For this first time in my life I went to one dealership. Was greeted in a very friendly manner. We told William what we were there for. He went in the dealership brought out keys to those cars. We test drove, they got our price very quickly and without hassle. We bought a 2012 Nisson Rogue that I am very happy with. The follow up calls were very appreciated as well. I don't remember ever having a better experience buying a car. The nearest one was another Bob Moore dealership about 7 years ago.

hiserodt

6 de mar. de 2013

Mr. Avila and the sales manager were very helpful in finding the right car for me. They took the time to make calls and worked with my budget and trade in vehicle. Mr. Avila drove to Tulsa and picked the car up so that I could have it as soon as possible. The sales manager and Mr. Avila checked several times to make sure that I was happy with the transaction. They were polite and very professional.

autumnthunderup

30 de ene. de 2013

I had a great experience and got a great deal on a 2008 Nissan Rogue and they were able to get me a better rate on my loan than I had been approved for through my credit union! Kwame Cave was excellent! He was able to answer all of my questions about the process, the car, the dealership, service, etc. and even talked to me about the differences between leasing and buying a car to help me make an informed decision about buying my first car. I was very impressed and happy with the service. I had to take my car into the dealership within the first couple months of my purchase for an issue with the way my car was handling, but the service department fit me right in, quickly diagnosed the problem, ordered a part and had my car fixed within a few days. They were friendly, knowledgeable, always followed up, and gave me the best service. I am very impressed with my experience at Bob Moore and recommend Kwame Cave if you're looking for a knowledgeable, sincere salesman to buy a car from!

marie.l.mcmahan

20 de dic. de 2012

We had an excellent experience with this dealership. Professional and friendly staff: Sales person, Sales manager and finance person. They did a great job of getting our car ready for us. Steven was friendly, informative and helpful throughout the process, including before we drove 30 miles to look at the car to speaking with him and getting information after the purchase. We would highly recommend this dealership. We liked the fact that they were straightforward and efficient in making the deal. PS. The Dealership was pristine clean and had a play area for kids....nice touch.

pmkme

14 de dic. de 2012

We found this dealership to be very friendly and professional. The staff we came in contact with were very helpful. Gary, our salesman, helped us through the process of selecting between the Nissan Frontier and Toyota Tacoma. He answered our questions professionally, not cutting down Toyota or its people, but simply explaining the differences in the vehicles. I will not hesitate to recommend Gary or Bob Moore Nissan to anyone.

brprid9

4 de dic. de 2012

Customer Service was awesome. Kevin Bennett was very professional and responsive to ensure we were satisfied with our purchase. Will definitely recommend Bob Moore Nissan!!

Ken Hardesty

20 de nov. de 2012

Good job guys. This was my wife's 1st new car. Everyone was very patient and helpful and went out of their way to assist with making the decision on which car to buy (so many cool cars to choose from!). Felt like I got a fair price (even 3 days later after having time to think and compare more). Got the financing I wanted with little hassle. Good job guys!

W.thomas5

10 de nov. de 2012

Working with Shawn was wonderful experience far from any other dealer I've done business with including your neighbor ( toyoyo's ) as long as Shawn is an employee of The Bob Moore Family we as a family and business will continue to repeat are visits to your dealership . Not only did he deliver a quality , price , he went above and beyond to put each member of my family in a car or truck that fit myself my family business and employees needs, he did it in the up most professional manner of any car salesperson I've had to deal with ! Thank you , Bob Moore , and best regards to you Shawn Mathews ! It was a wonderful experience ! Ms Wanda Thomas

MichaelDH

6 de nov. de 2012

The sales rep. made us feel like we were joining a family not just a dealer because we were given the security that as a top notch dealer we also would gain a top notch service department that could handle any issueand return our new car in a timely maner.

Brownf

23 de oct. de 2012

They were extremely helpful and gracious. They worked with us as best they could in making sure we did not leave without being completely satisfied. They were accommodating and went through every possible detail they could and making sure our questions were fully answered. I would definitely do business again and feel that they really wanted to know my needs and also my concerns and did not hesitate to listen. Also they were very helpful in making sure they gave me a rundown of the vehicle before leaving the lot. I do feel that I can call if I have any issues or questions with the vehicle. I highly recommend this dealership. Such great atmosphere and wonderful staff!

darylj

19 de oct. de 2012

Shawn was very helpful. I was looking for a very specific new car that other dealerships could not find. He was able to locate one within 10 days and at a price on which we could agree. He also told me that he would agree to service the car for a year at no additional cost. I could not have asked for a better car buying experience.

cadenlevi

16 de oct. de 2012

This was the best car buying experience of my life. My husband and I had pre-approval from our bank. We walked in, told Sean what we were approved for and the amount of pay-off on our trade. Within an hour we had a deal made on a 2013 Altima. The sales team is awesome, and I will tell everyone I know to go see my buddies at Bob Moore Nissan. Thank you for a buying experience that was leaps and bounds better than the other FIVE dealerships we visited. No one in the metro area can beat Bob Moore on their customer service.

Willis Carson

6 de oct. de 2012

I can say i had fun buying a car here. Most of the time im ready to deal with dealership battles but not here i felt like family they really look out for me here. Thanks Bob Moore for my hot wheels i luv it.

roberta.boitnott.5

2 de oct. de 2012

Bought a used truck off e-bay. Truck was as advertised. Everyone at the dealership was very friendly and helpful. Chris took time to pick me up and process the paperwork even though he was supposed to be off work. Highly recommend this dealership.

rocksgirl

18 de sep. de 2012

Had a great experience with Stephen Beam. He is very knowledgeable and friendly, but not pushy, which was a refreshing change. Would definitely recommend Bob Moore Nissan to anyone that wants wonderful customer service and a great deal on their next new vehicle!

redheadinetgirl

11 de sep. de 2012

I found Robert was very willing to go over various Nissan models with me, he was informative, patient, and answered endless questions I had. He was quick to ensure my major "wants" were taken care of and worked diligently to make sure my minor ones were too. He followed up after the sale to make sure I was still doing well and not having any issues. I found the dealership to be quick to help with questions and requests - plus it was clean and pleasant. I appreciated the children's area as sometimes getting a sale completed can get boring to a younger person. Well done!

txwxman01

7 de sep. de 2012

I have previously done business with Bob Moore purchasing a Frontier in 2008 and have had a good experience over the years here. I was shopping for a new 4x4 Frontier and was checking to see availability on the lot as well as what incentives were available. Upon arriving I was promply and courteously greeted by Salesperson Stephen Beam. I explained what I was looking for and he began to show me the vehicles while describing the new features and things he felt I might be most interested in with regards to the new Frontier trucks. We spent quite a bit of time going through the inventory and even checking online inventory. Never was there any pressure to buy and Stephen always appeared most interested in finding what best suited what I was looking for (color/options/etc) instead of just trying to sell me whatever was on their lot/inventory. He spent his time focussing on the highlights of Nissan vehicles and did not trash other dealers/manufacturers. I appreciate the time spent and overall experience of dealing with this dealership and salesperson. I highly recommend both if you want a break from the typical car sales hassles. Seek out Stephen while you are there, you will appreciate your decision.

john.ater1

6 de sep. de 2012

We have been searching through dealerships all over the metro and bar none we were treated the best at Bob Moore Nissan. When we went by it was to look at what they had available, however Shawn sat down with us and explained what he had and then went the extra mile to get my wife into the vehicle she really wanted. Every other dealership we visited treated us as if we were an inconvenience or else they would do everything in their power to try and sell us a vehicle we did not want. Not so at Bob Moore, they treated my wife and I as if we were life long friends. The whole staff was very respectful and friendly. I was extremely impressed. One of your sales managers (I think) made a comment that solidified my experience. He said "My word is my Bond and I will make you happy." Simply put, It was an Amazing experience and I will recommend others to visit. Thanks for your help, and the great treatment.

Happy Family

6 de sep. de 2012

We bought a Nissan Altima from Bob Moore, we looked at both new and used and went with a used one, they had a large selection to choose from.

Nissan Man

6 de sep. de 2012

I have bought 4 vehicles from Bob Moore Nissan over the years, I just purchased a Brand New Titan from them.....always get a great deal and their service department does great work too. If you're looking for a vehicle this is the best place to buy.

Sooner Fan

6 de sep. de 2012

We went to Bob Moore Nissan to look at Nissan Maximas, we had looked elsewhere before, but the people at Bob Moore made it easy to decide where to buy!

donna.g.akerman

30 de ago. de 2012

The service at bob Moore Nissan was shocking! I've never been treated so wellChris and the finance gentleman were wonderful:) thank you for The great service. I will recommend all my friends to NormanNissan! It's worth the drive! Thanks again Chris your awesome.

KayF

29 de ago. de 2012

Buying my new Murano at Bob Moore Nissan was a pleasant hassle free process. Stephen Beam greeted me when I walked in the door, asked a few questions about what I was looking for and got started showing me my options. He even drove me to the Ford dealership to look at the Ford SUV I had been considering. He was very friendly, and answered all my questions. At no point did I feel pressured to buy a car that day. I went back the next day and purchased my Murano. I feel like I got a great deal and Gavin Shenk (the used car manager) gave me top dollar on my tradein. Charlie Staton handled all the paperwork. Every employee I dealt with was friendly and professional. I will recommend this dealership to anyone I know looking to buy a new car.

redrider_3354

25 de ago. de 2012

Kevin Bennet was so very personable and treated not only meself as an individual but my son and his family as well, just as if we were friends visiting him in his home. Kevin listened attentively and paided attention to the facts, which showed up on the bottom line which was so important to me and my budget! The experience as just that, as I was very nervous he was calm and collected and kept to the business at hand all the while making sure we were comfortable with the numbers and even offered us an ice cold soda pop and refreshments for my two little granddaughters! Kevin really went the extra mile, he happened to inqire when was the last time I had purchased a "new" car, and I told him back in 1977 when I was 21. Then he asked if I had ever driven a car off the show room floor! Of course I never had, and Kevin said, "Well Ms. Ostler today you will do just that, when you come out the the office from signing the final paperwork your new car will be sitting right by my desk and then you will drive it out the showroom door!!!" You know I was just overwhelmed! How AWESOME is that I ask you? What sales person just puts themselves out for the customer these days of internet and unpersonalbe shopping? Kevin Bennett that's who! Kevin took time to explain my warrenty, my owners manual, appointments of the insterment panel, as well as walking me through setting the time on the clock on the dash! When my family and I first sat down with Kevin, he asked us how we thought this purchase would be like in our minds, and we told him, he gave us his personal mission statement which was that he wanted to change the public's idea of a car purchasing experience one customer at a time, and you know Kevin will do just that! Bob Moore Nissian, is so lucky to have Kevin on their team and as the "First Point Of Contact", because he will without a dought bring repeat business as well as the very important "word of mouth" business. I promise you I have told my friends and family about Bob Moore Nissan, and Kevin Bennett, I have given his card to many, he will be getting calls from people that just want to be treated like a person not a $, people that want a great deal, people that want a sold great car, with the first year of service "free"!!!! Thank you Bob Moore family of cars for welcoming me into your family, and my sincere shout out to Kevin for without his special attention to detail and personal salesmanship I would not be driving my new Versa today! Thank you Kevin!

shenry60

14 de ago. de 2012

Stopped by Bob Moore Nissan with the idea of just looking at new Rogues. My previous experience had not been so good, so I was impressed when Kevin came out onto the lot to speak with me. I explained to him a previous experience I had had on that lot, and he made sure I had a pleasant experience all around. Ended up driving off the lot with a 2012 Nissan Rogue which I love!

Teresa Wheeler

13 de ago. de 2012

Very very nice respectful honest salesman answered all of our questions was very nice to my grandkids I referred him to my sister in law

Happy Altima Owner

3 de ago. de 2012

My wife and I went in to look at a new Nissan Altima, we found exactly what we were looking for and the staff at Bob Moore Nissan made it easy and comfortable....they explained everything to us and made this the best car buying experience we've ever had!! We will for sure be back, if anyone is looking for a vehicle I highly suggest giving them a shot.

LHodges19

1 de ago. de 2012

Everyone was very kind and did not pressure me in the purchase. That was nice. Product knowledge was excellent. I would buy from Bob Moore Nissan again.

craigerc

31 de jul. de 2012

July 31, 2012I went to this Dealership with the idea that I would just test drive a couple models that I was interested in. I thought that I had already made up my mind to purchase a different make and model from a popular competitor. I thought that the test drives would serve to satisfy my desire to consider a variety of makes and models that had been on my want list for years. In 2007 I purchased a new Nissan Sentra for my wife and decided to wait for her car to be paid for before replacing my own car. Weve really enjoyed the Sentra and it caused me to begin researching other Nissans. We particularly love the very smooth CVT transmission! I requested brochures for the Pathfinder and the Murano several years before I was ready to buy so it was important to me to at least test drive the models that I had had my eyes on for so long. Well its a good thing I did, because I immediately loved the Nissan Murano! From the moment I arrived at the dealership my sales consultant Kevin Bennett worked very hard on a very hot day to find just the models I was interested in. The Murano became my new favorite and went to the top my my list. The CVT transmission is amazing and the inside features include amenities that I had never seen before! My test drives made it easy for Kevin to show me how easy it was to buy from Bob Moore. I told Kevin where I needed to be on the price and monthly payments and he said he was 100% sure that we could reach a deal within my budget parameters. He wasnt kidding. I was able to purchase a Murano SL sticker priced at $37,965.00 for $31,264.00 for a total savings of $6701.00. But thats not all. I was preapproved with my credit union for a 4.25% loan. Charles Coleman in the business office was able to beat that rate with the same credit union by a full percentage point. He got it down to 3.25% ! And thats still not all, The Bob Moore team agreed to discount the GAP insurance and the 100,000 mile Extended Service warranty Agreement that I wanted so that my monthly payment would not exceed my budgeted amount! If you want to negotiate the best price without a lot of waiting and hassle, this is the time and Bob Moore Nissan is the place! I have purchased 7 cars, (5 brand new) in my lifetime so far, and this was the most painless car buying experience I have ever had. I did not feel ganged up on by the entire sales office. I only dealt with Kevin on the sale and then Charles in the business office. Both men were very pleasant and easy to work with. I did meet the other people on the sales team but only after the deal was done. They were all respectful of my time and eager to meet MY needs. Kevin Bennett and Charles Coleman are my new best friends. This car buying experience was so much fun, I wish I could do it again every weekend! That new car smell is my new addiction! Thank you Kevin and Charles, and Thank you Bob Moore Nissan in Norman, Oklahoma! -Craig A. Crawford of Oklahoma City, OK.

Ostatecowgrl

31 de jul. de 2012

Great experience, greeted right away by Brad Frakes and had exceptional service thereafter from the manager to the finance department! Very friendly and helpful staff. They all stayed late just to make sure that I got the right deal. It was an overall wonderful experience, I wouldn't go anywhere else. thank you all!!!

susieq52

27 de jul. de 2012

All staff was very friendly & felt they went out of their way to let me know how much they appreciated my business. I felt I was treated honestly and was never pressured into buying anything other than what I thought I wanted. I have had bad experiences at other dealers and was very surprised and relieved at this buying experience. Would not recommend any other Nissan dealer other than this one.

chelsienmitchell

15 de jul. de 2012

Kevin Bennett was the best salesperson at Bob Moore Nissan of Norman! I was referred to him by a coworker. When I first arrived I was not sure that there was a car I wanted there. Shortly after I found the car I had been wanting and searching for. It was the right color and price. Kevin gave my family the best customer service! He was nice, genuine, and completely honest throughout the entire process including the cars amenities and negotiations. I would recommend to anyone to go see Kevin if they are going out looking for a car. He made the entire experience worth while and fun. I bought an 09 Acura and could not be more happy! Great place, great people, great service!

elsiecamping

9 de jul. de 2012

Robert is a very friendly salesman, worked very hard to meet all my needs. I will tell my friends that this is the guy to see if they want a new or used car.

Vpistilli

6 de jul. de 2012

Steven Beam was my salesmen he was great. We love our new car. Charlie Staton was very helpful in processing our paperwork. The entire experience was great. I have told everyone about our buying experience and we will be back for our next car purchase.

David Milliken

3 de jul. de 2012

I bought a 2012 black Nissan Versa from Marcus McLaughlin a couple of weeks ago or so. I wanted a manual transmission - however there was not one In stock at that time so Joel Brown & Marcus McLaughin found one for me and told me the delivery date and marked It sold and put It on hold for me when It arrived. I was very proud of the way Marcus handled all my paper work and his great effort In helping me so much. I will consider returning and doing business with Marcus - due do his no pressure great attitude tord me and helping me In every way he could. Great friendly guy I would like to do business with all the time. We own a 2010 Dodge van that we bought from Bob Moore and hope to upgrade soon. I appreciate the business from this Nissan dealership very much. My new 2012 black Nissan Versa handles very well and I am getting 38 mpg !! Please let me know If you get this please.Thank You,David Milliken405 248 6412

robynlovecchio

30 de jun. de 2012

We purchased a 2012 Nissan Altima from Kevin at Bob Moore Nissan in Norman. Excellent service and hospitality... I would recommend anyone who needs to buy a car to go see him. He explained everything in detail and made us feel very comfortable with our purchase.

cjstephens

30 de jun. de 2012

I had a wonderful experience at Bob Moore Nissan with Gary V. and Charles. Fast and easy sale. I love my JUKE and the customer service I have received. I will tell all my friends looking for a Nissan to go to Bob Moore Nissan in Norman, OK...

mkirby

25 de jun. de 2012

I was looking for a Tacoma, but just stopped by to see what they had to offer in used or new trucks. Will was very explicit in telling me the advantages of the Nissan truck(Frontier) vs the tacoma. Mind you, I have wanted a Tacoma for years. Then David (MGR) came over, introduced himself, and asked if they could show me the perceived added value, and I said sure. I felt that they laid out the advantages of buying the used vehicle, then presented a similar price for a new vehicle. I thought that they did an excellent job of showing me what my options were. The service of these two Gentlemen was so good, I decided to not cross the road to look at a Toyota. I have purchased 8 vehicles in the last 12 years, and driven the Highlander, Camry, Corrolla, Mazda Tribute, Mazda small trucks (2) and a Yaris, and a Subaru. This was the best service for purchasing a vehicle that I have ever experienced. I was well treated, didn't feel intimidated or talked down to, these guys treated me very well. I have already sang their praises to four people. My brother is a Dr, at St Anthonys, and I will be showing him my truck, because he will be looking in the next year. Thank you. Mary

jjohnson690

23 de jun. de 2012

I was very amazed with the initial take off when I walked through the door. Just came in to browse at a vehicle that I noticed online, and end up driving out in a new affortable suv that I did not expect to have. With the help of Robert Walker Jr. (salesman). Everything was right, affortable, and I was very comfortable and blessed to have met and worked with him. Everything was tookin care of in a timely manner as promised. So I thank Mr. Robert Walker Jr. for good sales work and personality, and also the Bob Moore Nissan crew for the thanks and congradulations over the intercom after I purchase my vehicle...

Acanary

23 de jun. de 2012

From the very minute that I walked into Bob Moore Nissan, I was treated perfect. Kevin Bennett was my salesperson and he was very nice and easy to talk to. I got the overwhelming feeling that he really cared about me as a customer. I could tell that he was a genuine person. I just knew I could trust him. It has been a very long time since I purchased a new car and it was a very big decision for me. Kevin introduced me to his sales manager, David Pierce. David was so nice and very professional. David was a really nice person and made me feel so comfortable. I ended up buying my dream car - the Nissan Altima. I have to say, that this is the first time ever that I have had a great experience buying a new car. WOW!!!!! Kevin Bennett is awesome and so it the entire dealership. You will be treated first class here. I am most pleased and love my new car.Amber

goodners3

22 de jun. de 2012

Everyone was very friendly and helpful but I didn't feel the pressure I typically do when looking for a new car. I will return in the future.ThanksTina

kgrasse

16 de jun. de 2012

I was very pleased with my recent purchase of a new Nissan Rogue. At first I wasn't sure if I wanted to purchase another Nissan Altima or switch to the Rogue just for a change of pace (I had bought a Nissan Altima from Bob Moore in 2005 and was very happy with it). The salesman, Stephen, patiently let me drive both cars and explained their features to me. At no time was he pushy in any way; he just let me take my time to arrive at a decision. He was very knowledgable about the vehiclesand quickly answered all of my questions. When it came time to negotiate a pricewe came to an agreement in less than 15 minutes. The finance guy, Charlie, was also very friendly and although he advised me of the various extended warranties that were available, he didn't use any high pressure tactics to force me to buy any addded warranty protection (which I did not). My experience with Bob Moore's service department has also been positive. They are not the cheapest shop on town, but they know their products and fix things right the first time for the most part.

Dv8tion388

15 de jun. de 2012

I am a California resident internet shopping for a used Nissan GT-R when I came across a gorgeous Black GT-R on Bob Moore's Nissan of Norman OK. lot. From the moment I initiated a chat window from their website with Phil, I was greeted kindly and treated with respect right off the bat. Here in CA, when dealing with these types of cars, there's always a cynical side to the dealers. That was not the case at Bob Moore Nissan.I spoke to Phil, Kevin, Chuck and a few other guys. They were all accommodating, pleasant & very eager to help in anyway. They never doubted my intentions of buying and worked with me all the way through. Kevin got my mobile number right away and text me a slew of pictures and communicated with me daily. This made me feel very comfortable and confident to make this big $70K+ transaction sight unseen by my own eyes. They overnighted all paperwork and walked me through a relatively easy process.Kevin sought the transaction to the end; interfacing with the truck driver and sending me pictures of it loaded up for the trip to CA.I look forward to enjoying my GT-R as it's been my affordable dream car since it came out in 08'. I'd like to thank Kevin and all else who contributed to a car buying experience that's the way it should always be and in this case, even better.Your friend,Christian Pascale

Mustlovepits

7 de jun. de 2012

My over all experience was amazing with Bob Moore I had visited Hudiberg Nissan off 240 and will never step foot back in there again. I am thankful I decided to give Nissan one last shot at Bob Moore where I was met by Chris Stevenson and I simply can not say enough good things a bout him I have never met a car sales person as nice and respectful as he is. There was no pressure he took his time with me never pressured me I knew what I was looking for and what I was paying I had some where to be that day and had to leave before working out a deal but Chris called and assured me he would do his best to get the price where I needed and I will say Chris worked VERY hard that next day to get the numbers there and what I wanted on the car and called me later that day to let me know we had a deal I am beyond satisfied with the price I paid and love my new Altima. The dealership just has an over all great feel to it and I was also taken to meet the guys in the service dep. and they were very friendly and let me know where to go when I came for my oil change. There is a lot to be said when you can find a dealership thats great and has a service dep. to match and you feel good a bout bringing your car back to them. Also I have to give Charlie Staton in finance a thumbs up he also was amazing to work with no pressure didnt push to sale me what I didnt want or need and made sure I understood and could contact him with any question. As Chris did the very same so I have to give Chris and Charlie a huge THANK YOU for all there help you two are a huge asset to making Bob Moore successful.

nicoleshana35

2 de jun. de 2012

Great people work at this dealership. I had a great car buying experience at Bob Moore Nissan. So thank you to all who helped me!

akarjala

1 de jun. de 2012

I was ready for a newer car and, although very nervous, pleasantly surprised with my experience at Bob Moore. Kevin Bennett was my salesperson, and he made me feel instantly comfortable. He was a total professional. He knows his product well and has excellent people skills. Although I was not sure what I was exactly looking for, he was exceedingly patient and helpful. I never felt rushed or pressured. He understood that, for me, buying a car was kind of a big deal, and he handled it accordingly. He made the experience of buying a new car as easy as I believe it could possibly be. Everyone at Bob Moore was fantastic. Greg, the GM, was easy to work with, as was Chuck, my finance guy. Kevin's professionalism and friendly personality enabled an initially nervous car shopper like me to purchase a car that I absolutely love.

cyndyh

25 de may. de 2012

Excellent service! From start to finish, I felt pampered and appreciated! I have bought new cars before, but I have never been treated so well. Robert approached me in the lot and ask me which car I was interested in. He had the car brought to the front for the test drive. (I appreciated not having to stand in the hot parking lot, after working all day). After test driving the car, I knew I wanted the Altima Coupe. I had previously owned an Altima and after reserching the prices and various models, I knew what I wanted. I felt that the price negotiation was fair and did not drag on forever. I was preapproved through my Credit Union, therefore, I didn't need to spend a lot time with the Business Manager, Chuck. The last time I bought a new car, I was at the dealership all day because the Business office insisted that I try to secure financing with their contacts. I was ultimately, able to secure a better interest rate with my own bank. Chuck respected my time and knew that I wasn't interested in persuing other financing offers. He presented all my options in a straight forward manner and did not push me to buy extended warranties, etc, after I declined. He was not rude or dismissive to me just because I chose not to buy the services. I felt that he explained everything available and did not pressure or try to guilt me into buying something I did not want. (Which had happened to me when I previously bought a new car). When, I returned the next day to pick up my new car, it was cleaned and detailed to perfection. Robert ensured that I had a full tank of gas (unlike the previous times I had bought a new car). Then, he said his Sales Manager wanted to meet me and shake my hand, before I left in my new car. Imagine my surprise when 5 gentlemen came out to congratulate and to thank me! What a classy dealership and buying experience!

robjenkins

18 de may. de 2012

I traveled from South Texas to Oklahoma to help my son find a replacement vehicle to his '08 Sentra that had been totaled three weeks earlier. I had done an internet search for '08 to '11 preowned Sentra's and located a few at various dealers in the OKC area. Bob Moore Nissan in Norman was the first (and only) dealership I visited. The salesman that assisted me was a very affable fellow named Kevin Bennett. I liked Kevin right away. The vehicle that I came to look at had been sold the previous evening and there was not another preowned Sentra available. Not to be deterred, Kevin was determined to find a vehicle in their inventory that would suit my son's needs. Being that Kevin is quite a good salesman, I ended up buying a very low mileage, preowned 2011 Versa. It turned out to be the perfect vehicle for my son. It is more practical for him, gets better mileage, is three years newer than his wrecked Sentra, and came With Nissan's 150 plus point certification as well as Bob Moore's certification which is invaluable. Kevin can explain that much better than I can. I would recommend Bob Moore Nissan and Kevin to anyone looking to purchase a preowned or new vehicle. I never got the chance to look at vehicles at other dealerships as Kevin made that unnecessary. This turned out to be a big plus as well; I got to spend more free time with my son. I should point out here that generally, I have not liked working with dealerships when looking for a used vehicle but Kevin and Bob Moore Nissan have changed my perspective. Thank you Kevin for making this a very enjoyable buying experience.

melmoo1982

25 de abr. de 2012

My husband and I have never had such a great car buying experience before! We told Kevin Bennett exactly what we were looking for and he worked so hard to find the exact car. We never felt pressured and everything was quick and easy. I love Nissan and the only salesman I want to work with is Kevin. Thank you!!

phelpsltd1

24 de abr. de 2012

This is the second new car I have purchased from Bob Moore Nissan. Each experience has been excellent. There is no need to go another dealer when I am shopping for vehicles. No pressure, which is a major factor for me; fair and reasonable pricing; customer satisfaction; they found the vehicle I wanted just as I described it and I did not just have to accept a vehicle "a little different". Great job guys!!!

masterchief_93

23 de abr. de 2012

The service I received at Bob Moore Nissan was very good. The employees were not forceful and were extremely friendly and did an excellent job explaining the features of the cars I looked at. The price I paid was a little higher than I set out to get, but I left feeling satisfied that I had made a good deal. I would recommend this dealership to anyone looking for good customer service and a great car-buying experience.

LadyUne021283

20 de abr. de 2012

Kevin was awesome and helped me make an informative purchase on my new car. The customer service was wonderful and not once did I feel like I was being pressured into anything. Over all it was a wonderful experience. I was so happy I cried. I highly recommend working with Kevin Bennett and Bob Moore Nissan.

jasonlandrum

19 de abr. de 2012

My wife and I had been in the market for a newer Nissan Altima for a few weeks. We had just sold our little Versa and wanted to stick with Nissan, just get into something a little bigger. We were on our way to dinner in Norman and merely wanted to sit in an Altima and make sure we liked them. We were contacted by Kevin Bennett and were immediately impressed upon meeting him with his kindness and knowledge of the vehicle. He did not pressure us at all and when I stated that we would talk about the vehicle that we found over dinner, he still did not pressure us at all. We normally would have never gone back that soon but felt we would not be pressured by Kevin if we returned. We took the car over the weekend to make sure my kids enjoyed it and my wife fell in love with it. I had planned to go to the dealership myself on Monday and finish the deal but was held up at work. When I called Kevin and advised him that I would not make it, he said, no problem. I felt totally comfortable with having my wife go by herself and got the deal I wanted. I have never, in 20 years of buying cars, had a more pleasant experience than I did dealing with Bob Moore Nissan in Norman and Kevin Bennett. I will definetly buy my next car from Kevin and Bob Moore. Best experience I have had buying a car from a dealership. Thank You Bob Moore and Kevin Bennett. By the way, we purchased a used 2012 Altima and are very pleased with it.

vdmartin

18 de abr. de 2012

Stephen Beam was an outstanding salesman. He did not try to pressure us. He wanted us to be informed and buy what we wanted and needed. He worked hard to earn our trust and business. The dealership is very nice inside and out. Everyone was friendly. We ended up buying a new Altima. It is a very nice car. When I went to pick up the car, it was showroom ready - detailed inside and out. Stephen went over the many features of the vehicle. I was a pleasure.

MomJoy

17 de abr. de 2012

Kevin Middleton was friendly and very knowledgeable about the vehicle I was interested in. He seemed excited about the many wonderful features of the unique Juke which he showed me during my test drive. He was meticulous in making sure I understood all the special and regular features that make the Nissan Juke a great little car. He was patient and helpful throughout the financing process. He also followed up with a call the day after I took the car home to make sure I was happy with it. I will enjoy showing my Juke to everyone I meet who is interested, and will send them to Kevin Middleton at Bob Moore Nissan.

Marla Lucas

4 de abr. de 2012

I have driven Nissans since 2001 and have owned five now I think. They are very good automobiles and I would recommend Bob Moore Nissan if you are looking for good salesmen who know their automobiles and can answer all your questions or if you have to use the service department, they are very easy to work with also.

Julie Mitchell

13 de mar. de 2012

The Bob Moore Nissan dealership in Norman, OK is such a wonderful plce to buy a new or used car. I had the pleasure of working with Shawn Mathews who was the most courteous and helpful young man I have ever worked with. He realized this was a difficult purchase for me as I was trading in my beloved gas guzzler for a more fuel efficient vehicle. He showed me all the features of the Maxima but didn't push me to make a purchase. I do love my new Maxima although I still miss that gas guzzler! The finance depart was also exceptional in working me through different options. They treated with me respect and kindness. I will definitely recommend this Dealership to all my friends!!

suncitysal

11 de mar. de 2012

This is the first time that I have come away from purchasing a new vehicle comfortabel with all aspects of the transaction from trade value, rebates, and most importantly the financing. Robert Walker was very courteous and took his time ensuring that we were comfortable with every aspect of the transaction and put our wishes first. Charlie Staton (F&I) as well took his time with us and did not rush us through the paperwork and gave us 100% of his attention. It is extremely rare that Mark and I have had such a relaxed transaction in the purchase of a vehicle. Generally you come away from the experience stressed from the pushing and hocus-pocus acts just to get your sale.Today's customer service skills in the workforce is most times lacking, however my experience with Bob Moore Nissan's staff from Cashier to General Manager was absolutely stellar! Unless I have to move from the Metro area, they will have my business for life. Thank you Bob Moore Nissan - Mark and Sally Smith

alshields40

29 de feb. de 2012

This was the best car buying experience I have had in many years. I have purchased many vehicles and have never been treated so well. I told my salesperson (Shawn) exactly what I wanted to get and what I wanted to pay and without hesitation he jumped on it and got me the deal I wanted. He worked diligently the entire time to make sure we were happy and well informed on each step in the process. It was a no pressure, no hassle sale and I am very pleased with my purchase. When we saw Charlie, the finance manager, this too was a pleasureable meeting. He was very nice and well informed on where I wanted my payments. He was able to get us a full extended warranty and still keep me within the range of acceptable payments. I would definitely recommend this dealership to my friends. I would like to thank Shawn and Charlie for their professionalism and making us feel welcome and comfortable through this entire process.Angela Shields

cevinus

26 de feb. de 2012

Shawn was a knowledgable and no pressure salesman. No wonder he is a top ranked salesman. If tjeir service after sale is as good as good as the buying experience my next car will be a Nissan as well!

Ken H

22 de feb. de 2012

I received very courteous, prompt and professional service throughout the purchase experience. Kevin did a very good job narrowing choices and explaining and showing the vehicle. The deal was done quickly and I believe fairly for both parties, Shane was very professional in culminating the deal. Charlie did a great job in finance explaining different options. Overall it was one of the best experiences purchasing a vehicle I have ever had. Their service department does a great job also as I regularly use them.

clarabee

20 de feb. de 2012

Both Chris and Shane were very helpful in making a decision and seemed to have my best interests in mind. They worked very hard to ge me a fair trade-in value, as well as a great interest rate on my loan through them. Overall, I was very satisfied with the experience and would undoubtedly recommend Chris to anyone looking for a new vehicle.

Brook32120

17 de feb. de 2012

I had such a good experience with bob moore of norman! They answered all my questions and helpd me find the perfect r at a good price for me! I will be doing all my car business with them.

geopro

6 de feb. de 2012

Kevin Middleton was super. He has a 'can do' attitude and is very customer service oriented. He is not pushy at all and he is one of the most genuine salespeople I have seen so far.

sandy holmes

31 de ene. de 2012

This was the best car buying experience I've had in a very long time. Friendly, knowledgable staff that was willing to work with us. No pressure was ever exerted on us and we were treated very courteously. I will highly recommend and encourage my friends and co-workers in the market for a vehicle to make the drive to Norman. Bob Moore's employees make it well worth the trip because it is such a pleasant experience!

John Montecalvo

20 de dic. de 2011

I think BM could have worked on the price a little more and the individual who handled the extended warrenty was not good with customer service.

jdeff91

10 de dic. de 2011

They put me in the vehicle that I wanted it. They let me test out the car for the weekend to make sure i was compatible with the car. Kevin Middleton is a GREAT car salesman. He's not pushy and doesn't act like a shark like most salesmen.

ChristianN

8 de dic. de 2011

Fred and Chris went above and beyond to assist me in the purchase of my 2011 Frontier. I was really amazed at how well they treated me. I have been to other lots and never had service this exceptional. I really want to hand it to them, they walked me through the process very easily, and made me feel like a customer should. Chris Smith went out of his way to ensure we were comfortable during the process of getting the figures how we needed them. He also ensured I would stay around my payment, and he made it happen. What I was really thankful for was that Chris walked me through all the features and buttons of the 2011 frontier. Chris sat in the Frontier and showed me exactly how all the functions worked. I really appreciate him taking care of me. I also appreciate the fact that Chris called to see how I was liking the Frontier, and he told me if I needed anything he was there to help. These two salesmen went above and beyond to assist me, and they also listened to what I wanted and matched it perfectly. I would also like to thank Charlie in Finance. He is very polite and made the financing easy. All three men have a positive attitude and very outgoing to assist their customers. Thank you BOB MOORE NISSAN.

mass44

2 de dic. de 2011

shane and shawn did a great job of making me feel welcome,Adam in finance did great and all of them treated my 8 year old son like a big Guy and that made my son very happy by shaking his hand and talking Football .THANKS GUYS

eglara

1 de dic. de 2011

this was our first brand new car we purchased and the entire dealership was great. thank you!!!i would recomend this dealership to friends and family.i will be back to purchase my truck.

Seilie

10 de nov. de 2011

Shawn Mathews and Shane Cole were absolutely amazing when it came to purchasing our vehicle. They were very professional, nice and not pushy at all. It was the most layer back experience I have her had when buying a car which I appreciate very much. We know that we can go back when we have any questions or need anything and that they will take care of us. We will definitely go back for our next vehicle purchase!

New_carbuyer

27 de oct. de 2011

Was the first car I ever bought on my own so was very nervous went to a couple other dealerships before this one and felt very pressured and hassled. I felt none of that here felt very comfortable.

tdjhurley

15 de oct. de 2011

The easiest car buying experience ever! Great people, not pushy at all. I went to Norman Chrysler Jeep Dodge first and they tried to screw me over, then went to Reynolds Ford and the guy tried to talk me into something that I didn't even want then was rude because I didn't buy it! We walked into Bob Moore and instantly felt like we were friends with everyone! They were all so great! Our next car will be bought at Bob Moore no doubt!

chandler-1425

13 de oct. de 2011

Shawn is one of the best salesman we have encountered in many years. Friendly, informative and responsive to our interests and concerns. The other employees were good - although we had to go back and re-do one set of forms. The car we bought was the kind we were looking for, but the pleasure of dealing with Shawn was the main reason we stopped looking elsewhere.

Daniellelea81

10 de oct. de 2011

I thoroughly enjoyed working with Chris Smith. He was very friendly, courteous, and efficient. He made the entire process much easier than other vehicle purchases I've made in the past. The entire staff was very friendly. The issues I had with the vehicle I purchased were addressed and resolved immediately. Had a small issue with the finance guy I worked with initially but Adam and Chris were able to resolve it quickly. Overall a great experience. Thanks!

Viv2011

6 de oct. de 2011

We were serious about purchasing a vehicle at this dealership due to a ridiculous problem they encountered with the previous owner of that specific vehicle they hiked the price several thousand. While they were in pursuit of the money the previous owners owed them we continuously kept contact checking for updates on the vehicle. An entire week later after our initial visit, we were given the run around only to find out that the vehicle was sold the day. before, AND THEY DID NOT NOTIFY US!!!! If you are ready to waste your time and energy on a place that wont provide even sufficient customer service..... Bob moore nissan is the place to be!!!!!

AmyRogers

27 de sep. de 2011

We had the quickest, easiest, hassle free car purchase we have ever had. There was no haggling, pressure, or wasting our time. We bought the car we wanted at the price we wanted and were out the door at the time we requested. couldn't have asked for more.

Sarahnhayes120

16 de sep. de 2011

I have never bought a car before, so this was my first car-buying experience. Mr. Mathews made the experience very enjoyable. He did not make me feel pressured and was absolutely willing to work with us to make sure we received the best deal possible. I am definitely recommending this dealership to my friends and family! Thank you for such amazing service!

lauramac41

13 de sep. de 2011

My car buying experience at Bob Moore was very pleasant. Everyone was very nice and so helpful. They were very honest with me and did what they said they would do. Overall it was a great buying experience.

bmcbryde

8 de sep. de 2011

new veh. had tire balance issue, took back and picked up next day, still has tire balance issue or some kind of vibration, noticed right has a ton of weight on it

Melinda Spears

8 de sep. de 2011

This is the 3rd new vehicle we have purchased from Bob Moore Nissan-Norman. They are friendly, knowledgeable and willing to work hard to make a new car purchase a very simple ordeal. I appreciate their services and hard work. It is something not found in alot of today's workplaces. I will recommend them to anyone wanting to purchase a new or used vehicle. My experience was beyond GREAT!

jameskharrison

2 de sep. de 2011

I was thoroughly impressed with level of service I received during my visit to Bob Moore. This was my second purchase from hear and I recommend them to everyone

daws9962

24 de ago. de 2011

Everyone that helped me at Bob Moore was very helpful and so nice. I had went to a competitor and they were not nearly as knowledgeable and friendly as the people at Bob Moore. It was my first time buying and it was a great experience. I will be going back there the next time I decide to buy. I have already recommended them to friends and family.

netcatzpj

23 de ago. de 2011

Since 2006, my husband & I have bought 3 cars from & sold 2 cars to Bob Moore Nissan. We can't say enough good things about these guys! Unlike so many car dealerships out there, Bob Moore Nissan -- and in particular Shane, Charlie & Brad -- truly understand what good customer service really means. We have high standards & expectations when it comes to buying high-end vehicles (we've bought 2 new Z's). In every encounter we've had with this dealership, we've always been treated with professionalism, kindness, fairness and respect. Before buying from Bob Moore Nissan, I hated the whole car buying experience and had absolutely no trust in dealership sales personnel. Thanks to Bob Moore Nissan, however, I now look forward to new car purchases with great excitement. Shane & Charlie make it a very pleasurable & even fun experience.

Candacekendrick

21 de ago. de 2011

We were shopping for a new car or truck and were completely undecided so needless to say we visited MANY car dealers in the metro and even spoke with some out of state, there was not a salesman at any of the places we went to that could compare to Charlie. He had the most amazing attitude, it was 108 degrees out when we stopped at the dealership and he literally would run across the lot to do whatever was needed. Once we had decided on the vehicle the one we wanted was not at Bob Moore we had found it at a Nissan dealer closer to our home, it was the right vehicle and the right price but the customer service we received from Charlie made us walk away and allow him the opportunity to make the deal. Charlie was such a pleasure to work with he is very knowledgeable about the vehicles, he has great communication skills, he was fair and showed great integrity he is an amazing representative for Bob Moore. We will definitely be looking Charlie up next time we need a car. Every person we encountered at the dealership manager, Shane, Charlie, and our finance person Craig were great. Bob Moore Nissan has definitely set the bar high!

Sue Walters

19 de ago. de 2011

In 2007 I purchased a Nissan Murano from this dealership. I was so happy with the experience and the follow up vehicle service, that I went there when I decided to downsize(better gas mileage)After driving the Versa and going over all of its features, I decided to purchase it. My experience with Bob Moore and Chris Smith was great. Any issue I had was resolved with care, concern and as quickly as possible.I feel Chris is an excellent representative of Bob Moore Nissan.Sales Manager, Shane, was also great to work withI even got a phone call from the General Manager.SincerelyA happy Nissan Versa driver

Mark Hutchens

16 de ago. de 2011

Good to work with, very polite. Easy to get too.Ever body was very help full, Could have not had a better experance with any outher dealshipe.Thanks Mark

S.G. Wingo

14 de ago. de 2011

This was my third purchase of a Nissan product, but my first with Bob Moore Nissan. I'll will definitely start at Bob Moore next time I am in the market for a new vehicle. The salesmenship was a pleasant experience as I am not one who enjoys shopping for vehicles. There was no pressure and Shawn came through with everything he said would happen. This alone will make me a repeat customer when the price is right.The finance process was also quick and easy and I believe this also added to the pleasure and positive experience of the purchase. Please pass these comments on to your staff to let them know that this customer was satisfied.

Vramsey

10 de ago. de 2011

Shawn was a great sales person, very knowledgable and funny. Really enjoys his work and a dedicated employee, he was very helpful and did what he said he would to get me the best deal possible!.... Love my new pathfinder;)

ckthrift

3 de ago. de 2011

I have bought Nissans in the past, about 13 to be exact. I purchased one recently from the dealership I normally do and it was the worst ever. Was purchasing one from their other store less than 2 hours away and it was not delivered as instructed.Bob Moore dealership even let me out the door without having their money or title. They didn't give me a loaner to drive until Monday since I made the purchase on Saturday. Yes, they had processed the paperwork for my credit union and would be able to get their money but they got it all cleaned up, some issues taken care of and even a full tank of gas. Everyone was really friendly and even the general manager was out on the floor and helping. He came to me and said my salesman would be right back. I told him I was needing to get a straight edge to get the Pike Pass off the car and he took care of it himself. It has been a long time since I have even seen a general manager on the floor and not in some office back away from the customers.I will certainly recommend Bob Moore Nissan to my friends and I have quite a few that only purchase Nissans like I do.They get a BIG 10 in my books!

helenamj3

2 de ago. de 2011

This is the second vehicle that I purchased from Bob Moore Nissan. Charlie was my salesman both times and as far as I am concerned, he will be my salesman for life. Excellent experience and superior customer service.

ggp2009

29 de jul. de 2011

Fred Crawford at Bob Moore Nissan was very helpful in helping us find the right car and giving us a very good deal. The finance department also found a very low interest rate for us. We visited another dealership before going to Bob Moore Nissan and my husband had to go into the office to find someone to help us and then the salesman made us feel like we were not worthy of taking up his time. Thanks Fred for your help - it was at least 105 degrees, not a cool day.

Gcemikes

27 de jul. de 2011

I liked the fact that they went about the car deal on what I call a mature level- treating my wife and I like adults - They meant into the deal with us telling them with them knowing what we owed on our trade - what we would give them - and they simply told us what they would give us - we slept on it overnight and asked for a couple addition discounts and we had a deal. No back in forth what I call "THE DANCE"where someone offers you something ridcules usally trade in price and payment. They never asked what payment do you want they just dealt from the price of the car - you don't get that much anymore - you just get "THE DANCE" and I hate "THE DANCE". Thanks for treating us like we half way had a clue - both sides came out winners I feel. Looking forward to hopefully thesame experience on the next car deal.

kathitrent

16 de jun. de 2011

I emailed for price information and received a call the next day. Mr. Matthews was funny and friendly, and extremely knowledgeable about the car we were wanting to buy. He has excellent people skills and he is very loyal to the dealership. Great qualities in a young person and seems to be a great asset to Bob Moore.We love our car and we expect that when we need another new or used car, we will go to Bob Moore first. I was glad there were no donuts offered, or popcorn, or candy. I don't need another calorie added to my self!Sincerely,Kathi and Randall TrentNorman, OK

feeo

4 de may. de 2011

Fred Crawford was very professional and took interest in making sure he and the manager were able to locate the vehicle of our need. There was no pressure to sell and his presentation did the selling. I will recommend him to any of my friends and prospective buyers.

MyRogue

9 de abr. de 2011

I must admit, I have always dreaded car shopping; it has always seemed like such a dreadfully high-pressure experience. I went to Bob Moore simply to test drive, not to purchase, but I loved the car and the experience was great! My questions were answered, I didn't feel pushed or pressured, everyone was friendly and knowledgeable, and I was treated like a customer should be treated. Thank you Bob Moore Nissan, for changing my mind about car shopping ~ I'll be back again and will indeed be mentioning this dealership to others!

jmuldoon1219

16 de mar. de 2011

Best car dealings I have ever had. Fast no troubles greatest sales and finance people to work with. I have purchased over fifteen vehicles in my life and I have never had better service and I was treated with the utmost respect. Every dealership could take lessons from Bob Moore Nissan

steelman18

17 de feb. de 2011

These people went far and beyond most they treated me and my wife great. will buy my next car from Bob Moore.They did everthing that they promised and more.everyone from the sales people to the finance people worked very hard. I think that the one thing that i liked the most was when i first pulled in i wasnt swarmed by salesmen.

curlettt

28 de ene. de 2011

Aaron did a great job in helping me with the purchase of my Nissan Rogue. He was well informed and provided the information in a non-threatening and very helpful way. He knew several details about the model and answered all questions that I had regarding my purchase. Part of the reason I felt ready to complete my purchase (I purchased earlier than originally planned) was due to the customer service received by Aaron and the rest of the staff. The dealership handled the financing very smoothly and I had a wonderful experience as a first time buyer.

cbaker3

20 de ene. de 2011

I have given this rating because of the service I received. I came to this car lot expecting to just look at a vehicle, but at the end of the day I drove away in a beautiful Rogue.I was in silence for severals hours because I could not believe that after 10 years I have a new vehicle. The saleman, Mr. Bennett was very professional, respectful, courteous,mild mannered and knowledgeable. He was extremely patient with me and listen attentively to what I had to say about the deal. My plan was to talk myself as well as him out of purchasing a vehicle. However, somethings are according to plan that far out of my hands. I am grateful for the service and the professionalism of everyone at this particular dealership. The highest respect with gratefulness to Mr Vann (finance guy). I thank you. To the entire Bob Moore Nissan employees, thank you for a job well done.Chris Baker

dwaynetate

21 de dic. de 2010

Ive had my best car-buying experience ever with the recent purchase of the 2010 Nissan Maxima the car Ive always wanted at Bob Moore Nissan! From my inquiry on their website, I was contacted by Hillary Hall in their internet sales department. Her friendly, honest, helpful, non-pushy, non-sales-like voice and personality quickly convinced me that I needed to go to Bob Moore Nissan before going anywhere else. Upon arriving at the dealership, Colt Johnasen and Aaron Rochell from the sales staff were great! Aaron was extremely patient and helpful as I test drove a 2011 Altima and a 2010 Maxima. He answered all my many questions and patiently walked the lot, braving the cold temperatures, as I looked at many cars that night. Colt gave me a good trade-in on my 2008 Altima which helped me make my buying decision to purchase the 2010 Maxima - my first Maxima, and the car I've always wanted! Aaron went way beyond the call of sales-duty by handwashing the Maxima in the cold that night so that I could drive it home and show my wife! Shane Cole is the best automotive finance person I 've ever worked with!! He too was extremely patient and helpful as I asked him a ton of questions. He presented all the financing and insurance coverage documents in an honest, non-pressure, and informative manner! Without a doubt, Bob Moore Nissan is the best car dealership I have ever bought a car from! I will definitely be back for my next car purchase and I will definitely refer Bob Moore Nissan to my family, friends, and co-workers!

jmembere

28 de sep. de 2010

Everyone that I saw (not necessiarily worked with) was friendly,courteous and professional. Far better by comparison to any other dealership that I visited. My business was concluded quickly and effeciently. Your salesperson promptly notified me when a vehicle was available that he determined I would be interested in and he was correct.

mday00

1 de ago. de 2009

I have never had a better car buying experience. I am surprised at the other comments. Are they talking about the same people??? John helped me find the perfect car. They were quick to beat the price that I had from Bob Howard on a similar car. For my loan, they got a better rate than I'd been offered at my credit union AND from the other dealer. They were professional the entire time and have followed up a few times since my purchase to make sure everthing was okay. Michael Day was especially helpful in securing a great finance deal for us and helping get the right warranty. Great job, Bob Moore Nissan! I'll be back! Ashley

bsdnurse

28 de may. de 2009

The finance department was not very honest.They did not try to get you the best interest rate. Very dishonest and pushy people. I was alsready approved for a 5.5%/78 month loan with TFCU and the finance person was trying to get us to sign a 6.2%/84 month loan. The saleperson and manager was friendly and did try to correct the situation. They lost the sale because they tried to sign us a deal of 6.2%/84 month loan. when I got home the figure they gave me was a 6.9%/84 month loan.

Kaj1089

13 de abr. de 2009

Love Nissan. Hate Dealership. The general manager at the store actually called my wife ignorant and called me uneducated. Completely unprofessional. Go get a Nissan from another dealership. The finance guy we initially talked to did not explain anything and we ended up with $6000 worth of options we didn't want.