Caverns Crosstrek

11 de oct. de 2016

Great people and great prices (both ways). I visited Bob Wade figuring I would check this dealership in the am and the Staunton dealership in the pm. I never got to Staunton. They had the exact Crosstrek I was looking for and the price was well below MSRP. Next came the valuation of my trade-in. I had checked it out on KBB and knew roughly what my trade should bring. Bob Wade offered a trade in right in the middle of the very good range. So I had deal where I was purchasing a vehicle thousands below MSRP and was getting a trade in value dead center in the middle of the very good KBB dealer trade-in range. It was a deal too good to pass up. Daniel, the internet sales representative, was great throughout the process. He answered every question and made sure we knew the vehicle well by the time we left. Jamie, the internet sales consultant, was quite helpful as well. It was a great car buying experience. How often do you hear someone say that?

CMiller

9 de oct. de 2016

If you're looking for some new wheels, I highly highly recommend going to see Alan Click!! He was super friendly & got us just what we wanted!

LBM2821

9 de oct. de 2016

I have purchased three Subarus from Bob Wade. Obviously, I'm happy with the dealership AND the service department because I keep coming back! Pleasure dealing with this company.

veghiker

1 de oct. de 2016

I was visiting in Virginia on September 29th. I called two Subaru Dealers in the area, neither answered or called me back. So I called the Bob Wade Autoworld and they took me in three hours later for an oil change on my Subaru BRZ. They were all so nice, and Ryan Mayes took me on a test drive in one of their Manuel Crosstreks. He was so helpful, explained in detail about the car, even though he knew that I might not stay in the area. He did not pressure me at all, was very courteous. If I were staying in the area, I would use this Car Dealer and would buy my next car from Ryan. Everyone in the service department were very friendly also, but I do not know their names.

MidniteMachinist

21 de sep. de 2016

Jaime was communicative and very helpful, and really worked to find me the car I wanted. Heather did a wonderful job of walking me through the process on the day of purchase. Overall great experience!

ccam

21 de sep. de 2016

Chris went above and beyond to make the experience run as smoothly as possible. If you need something, Chris will handle it. Fantastic salesman, very knowledgeable. Candace handled the finance, doing a fantastic job as well, making the buying process as easy as possible. I will definitely buy again from Bob Wade Autoworld.

Beenaround2

6 de sep. de 2016

We were very pleased with the great service from Jaime and Heather. They found us the specific car we were looking for, and took the time to go over all the features. Brandon made getting the tags painless.

Tammy WV

31 de ago. de 2016

Aaron was so professional and courteous. He respectfully listened to my needs and concerns and was not a bit pushy! Matched me up with a new Forester and the process was finished up quickly with Candace. Can not say enough praises for this team. Will continue to recommend Bob Wade to all my friends! Thanks so much.

Williams12

28 de ago. de 2016

Big shout out to Aaron for all of his help on selecting our new Forester! He made the process so easy! He never tried to push sales and let us tell him what we wanted. He even came in on his day off to finish the deal. A big thanks to Steve too for going above and beyond for finding the Forester with all the features we wanted. And finally thanks to Candace for all of her help in closing the deal. The crew at Bob Wade Subaru were fantastic and made the car buying process quick and easy! We definitely recommend Bob Wade Subaru!

Marie

23 de ago. de 2016

Heather was extremely helpful, pleasant and genuine without the pushy tactics. We knew what we wanted; she and Steve delivered. Great experience. Thanks for the help

sba

20 de ago. de 2016

Our salesman (Joe) was totally on top of all our concerns with this purchase. We started with a less expensive choice but decided on a more pricey vehicle because the salesman did not push us into a decision. He did not try to "close" the deal immediately. In fact, he gave us the option of taking the cars home for the night(s) to try them out. We did this with three vehicles, something I never thought would have offered. This made all the difference in where we purchased and where we will purchase again. We had one small problem after the sale (car prep) and they took the car back and did a complete detailing. Of course, in the mean-time, we were given another vehicle as a loaner.Overall we were very impressed with the dealership and with Joe and Candace in particular.

subarucar

17 de ago. de 2016

Heather Campbell was extremely helpful and got back to us quickly. She sat down with us and figured out what we wanted and got us a price we could afford. Heather was very personable and if she didn't know an answer to our question she asked someone else.

Vanessa Burns

10 de ago. de 2016

I did my research and looked at Subaru Crosstreks for a while. When it was the time to buy, I was with Heather Campbell. She is absolutely awesome to work with. Knowledgeable of the vehicle and options. Everyone from saleswoman to manager is great to work with! Easiest car buying experience I've had. I am hoping the service after the purchase is just as good!! Thank you Heather, I love my Crosstrek!

Daniels

6 de ago. de 2016

We were trading in a 2009 Subaru Forester and wanted another one. Heather helped as so much and was so courteous and genuinely friendly and made you feel as ease. See took us to look at all the foresters on the lot allowing us plenty of time to examine each one. After deciding on the one we wanted she got us the best deal possible and a great trade in on our old 2009. (THANKS HEATHER)

Marc Forbes

2 de ago. de 2016

Aaron is great! The test drive sold me and Aaron has been very knowledgeable and helpful throughout this whole process. I will definitely recommend Bob Wade Auto world to anyone looking to buy a new car.

WoodFamily

2 de ago. de 2016

We did our homework before contacting a dealership. Jaime was great to work with over price and options.

Rick Jones

28 de jul. de 2016

I had a wonderful time at the dealership the people were extremely nice especially Chris and Chris and my girlfriend like talking to the owner she said he was very nice they were so honest and stand by their product I recommend this dealership to anybody I actually came all the way from North Carolina to get a car and I would do it again thank you so much for the wonderful service Bob Wade Autoworld.

JAN MINNICK

23 de jul. de 2016

I I shopped the valley and found the car I wanted at two different dealerships. I chose Bob Wade because there were no games and no gimmicks, just a quick and easy buying experience with professional and friendly staff. I purchased a Subaru Legacy and I love it. I would recommend anyone in the market for a Subaru to save yourself time and look at Bob Wade Subaru first.

Renata Sheppard

19 de jul. de 2016

I was positioned to purchase a Fiat 500 that Travis was representing for Bob Wade Subaru. He jumped at the opportunity to drive the car out to me, which I was very grateful for and excited about. He assured me that he had driven the car himself and that it was in perfect condition. I expressed concern buying a car site unseen, he assured me he was a top rated salesman and stood behind the $500 deposit and his word. I believed him. The car arrived (a day after promised even though I had driven 45 minutes and paid a $17 toll to meet him) and I was excited to test drive. As I reversed (no problem) and shifted into first gear the car was stuck and I couldn't get the car into first. The driver shouted to me "you have to pop it into second, it doesn't go into first!" and assured me that he had dealt with this issue the whole drive over. I was shocked! How could he have omitted this huge issue? I drove the car around and came back saying that I was not comfortable buying a car that didn't shift into first gear. The driver assured me it was normal. I called Travis and expressed my concerns. He said it drove just fine when he drove it the day before. Then Travis and the driver got into a disagreement. Suddenly, the driver said that it wasn't happening the whole way over, changing his mind about the fact that he had needed to pop into second because first wasn't working. The tune quickly changed to the fact that the car was still under warranty and that I could easily bring it in since it was under warranty. When I asked them why I should be responsible for this they assured me that the car would be fine. I said simply that I would buy the car once it had been repaired (it was not 100% clear if the issue would fall under the warranty or not). I put my foot down saying that I would not buy a car that had to immediately go in for work that may or may not be under the warranty, which was pretty reasonable. They were all telling me it was normal to have a car that didn't shift into first gear and that I was being unreasonable. I felt pressured and had lost my trust in him since he should have told me from the beginning that it had this issue. It has now been over three weeks and they still have not returned my "guaranteed" $500 deposit that was promised to be "fully refundable" if I did not purchase the car. I have called and got the run around and no call back. The last time I spoke to accounting, I was told that they needed to check on who the manager was before knowing if they would be able to process the refund of the $500 deposit and that she didn't know how long it would take to find that out. Ridiculous. That $500 should have been automatically returned when I didn't purchase the car. UPDATE: After calling and asking about the $500 (twice) they did call me back the same day and returned the money to my credit card.

judydmoor

13 de jul. de 2016

We were very pleased with our experience at the dealer ship. They had the car we choose ahead of time ready to test drive when we got there.

Jango73

28 de jun. de 2016

I had been looking for a used car for a few months and dealt with a couple dealers. Once I told Joe what I wanted we got right down to it. No fuss and no pressure to buy a new vehicle like the other dealers. I like things simple and uncomplicated. Both Joe and Helen delivered just that.

SoVA NEW SUBIE

27 de jun. de 2016

BUYING PROCESS- We had test driven an Outback at another dealer and had a very stressful sales experience. After leaving that dealership tired and frustrated, we continued to do our homework on pricing and features. We visited TRUECAR.com on a Sunday and Jaime contacted us Monday at 9 am. After listening to our "must haves," within 30 minutes he emailed us a great price on a new Outback. PICKING UP THE CAR- We live about 3 hours from the dealership so we had to wait 6 days to pick up the car. When we arrived, Jaime took the time to show us all the features on the car and answer all our questions. PAPERWORK- The prices were exactly as quoted. The process was simple. We listened to the sales presentations regarding warranties and extras. When we declined certain extras, they were polite and didn't put undue pressure on us.

Brian Bruce

17 de jun. de 2016

I just purchased a used Subaru Forester for my son. Joe Gioscio was great to work with and made the buying process super easy and enjoyable.

Dennis B

16 de jun. de 2016

My wife and I were discussing purchasing a new vehicle to replace mine. We stopped by Bob Wade "just to look". As we were looking at Subaru Foresters, Aaron Baldwin came out and we began a general conversation. I say it this way because Aaron was not trying to sell us a vehicle from the get go!! This impressed both my wife and I. As we were talking, he asked if we had driven a Forester and when we said "no", he got the keys and we took a test drive. Yes, we purchased a 2016 Subaru Forester. Aaron and Candice, Business Director, were great to work with. Extremely knowledgeable. Would not hesitate to recommend to anybody looking for a vehicle.

Dennis B.

16 de jun. de 2016

My wife and I were discussing purchasing a new vehicle to replace mine. We stopped by Bob Wade "just to look". As we were looking at Subaru Foresters, Aaron Baldwin came out and we began a general conversation. I say it this way because Aaron was not trying to sell us a vehicle from the get go!! This impressed both my wife and I. As we were talking, he asked if we had driven a Forester and when we said "no", he got the keys and we took a test drive. Yes, we purchased a 2016 Subaru Forester. Aaron and Candice, Business Director, were great to work with. Extremely knowledgeable. Would not hesitate to recommend to anybody looking for a vehicle.

rockhowell43

13 de jun. de 2016

This is the Third Subaru that we have purchased from Bob Wade Subaru in Harrisonburg, VA. We live in Winchester VA and have once again decided to drive over an hour to purchase a new Outback. The entire sales staff at Bob Wade are very professional and friendly. They treat you as a person and not as another fish on the line. My wife talked with several Subaru dealers and finally I suggested Bob Wade since we had purchased from them before. She emailed and then spoke with Jaime Sampson and approached me with a big smile on her face. We traveled to Harrisonburg and there we no surprise's. The price was exactly as quoted, which was a great price for the fully loaded outback. Jaime was not the usual salesperson trying to push you into the purchase, he was honest and a pleasure to talk with. His knowledge of the Subaru is extensive and very helpful. I highly recommend you talk with Jaime about your car needs and visit Bob Wade Subaru.

Stephanie

10 de jun. de 2016

I didn't purchase a Subaru at this dealership because I found a vehicle at a much closer dealership (Bob Wade was over 2 hours away), but the customer experience I had at this dealership was terrific! Jaime Sampson was friendly, helpful, and gave me an extremely competitive price. I highly recommend contacting Jaime if you're looking for a car at this dealership!

smbtl

9 de jun. de 2016

Our experience was nothing but excellent with Heather, our salesperson, and Helen, in finance. Heather procured the car we wanted and made sure all was as we asked for. She explained all the features and options thoroughly. Helen was thorough in her explanation of financing and the options for additional warranties. We are very pleased with our purchase and experience!S. Trumbo

Lisab61

8 de jun. de 2016

Jamie provided awesome customer service! I even received a follow up call from Jamie making sure I was happy with my purchase. KUDOS Jamie HAPPY HAPPY!

wilsonwr

3 de jun. de 2016

Worked with Chris Hite (as well as Scott Elyard and their lease specialist, Candace Stearn) and all were great. Chirs's attentiveness to my needs and wants was tremendous. To the point of my having mentioned a great disdain for dealer branding on cars (you know, the license plate frames and dealership "branding" sticker) on Friday, in passing. Lo-and-behold, on Tuesday when getting the car, all signs of branding had been removed! Can't wait to work with the Bob Wade Lincoln team again!

tk

1 de jun. de 2016

I called ahead and got an excellent price from Jamie Sampson. We made an appointment, but because it was Memorial Day weekend, he was busy when I arrived. He turned me over to Heather Campbell. He kept checking with me during the time I was there. I was very well taken care of by both of them. I was a serious buyer, but I did not feel that I was under any pressure. It was so different from another dealership (not Subaru) that I had visited weeks before. In that case, I wanted to run away screaming. Afterwards the phone calls were relentless. Not so at Bob Wade. Even though I had contacted them several times in the months before, I was treated like a mature person who could make up her own mind. When I was ready to buy, I felt that the staff was straightforward. Several times they told me how much they enjoyed working there and working with others on the team. It was as pleasant an experience as could it could be parting with that much money. But I felt respected and cared for. Great dealership!

twogrands

1 de jun. de 2016

I visited the Bob Wade dealership to check out a new Forester and was greeted by Brandon Mitchell. Brandon was able to answer my questions that day with no pressure. After reading over the brochure he gave me, I made a second visit to pursue the purchase of a 2016 Forester Premium . After deciding on the model I desired, there was none to be found for miles around in my color choice! Brandon and his sales manager tried very hard to locate one for me. A couple days later I received a call from Brandon that a Forester Limited in the color I liked had been found. A third visit sealed the deal and I will be picking up my new vehicle at the end of the week. Everyone I dealt with at Bob Wade was pleasant and helpful and the facility is clean and spacious.

KPerry

25 de may. de 2016

We were in and out quickly. Everyone was helpful, friendly and worked to keep us on budget. Brandon made us feel welcome and appreciated through the while experience.

Joan & Jim

24 de may. de 2016

We spent nearly three months researching SUV's on the internet as well as at dealerships. Eventually narrowing our search to two. After test driving them, the Subaru Forester was the clear choice. We met several members of the Bob Wade staff (and enjoyed talking with all of them), but Aaron Baldwin quarterbacked the entire process. Aaron answered every question and made sure we got everything we wanted. Even after the sale he's been very helpful. It would be our pleasure to recommend Bob Wade Autoworld and Aaron.

Joshua Burtner

22 de may. de 2016

I had been looking for a good deal on a used vehicle for over two months and had finally come down to two vehicles from CarMax; however, I wanted to take one last look before making any final decisions and wound up speaking with Aaron Baldwin from Bob Wade Autoworld. From the start, I felt more comfortable on their lot than any other dealership; Aaron quickly established what I was looking for and did not try to upsell anything to me. I truly felt as though he was trying to simply find the best fit for me rather than sell me anything with big dollar signs and promises of big commissions. Furthermore, I appreciate that his first determination was earning my business, which he truly did, and his flexibility and understanding when i told him that I had other cars I was considering; that is to say that he was not pushy. He was very knowledgeable about the vehicles on the lot and was great about sticking only to the cars that he knew would fit both my budget and needs. I was so impressed with both his services and the servicing deals through the Bob Wade's dealership that I felt it was a no-brainer to make my decision. Perhaps my only complaint was in the actual purchasing of the car. While they were very good about finding a reliable and affordable rate for me (everyone I have talked to about it has been impressed with the deal), the person who took me through the paperwork went at a very fast pace which was a little scary for me since this was my first time buying through a dealership. I had to remind her once or twice that I would like to look over some of the paperwork slowly to ensure my understanding of the payments being made and the signatures I was providing. Otherwise, she was very pleasant and helpful with my questions. Truly a great experience!

sonatadriver

21 de may. de 2016

I recently purchased a used Hyundai Sonata from Ryan Mayes of Bob Wade Autoworld, and I am so glad I did. While searching for such a car, I had been to other dealerships and worked with other salespeople, and those experiences pale in comparison to working with Ryan. He listened to what I was looking for, and quickly gave me several options that fit perfectly. Negotiating with his team was hassle-free and they were very accommodating. Throughout the process, he treated me as a friend and valued my thoughts. That was very important, and helped me have an A+ car shopping/buying experience. I would highly recommend working with him if you are in the market for a car.

Tigris12188

18 de may. de 2016

My boyfriend and I each worked with Marshall to buy our cars. He was very helpful, while not being pushy like many car salesmen. He gave us our space to make our decisions.

MikeHa

18 de may. de 2016

We were in search of a 2016 Forester to compliment our older model Forester. This dealer, among others, was recommended by the USAA buying service. After reviewing the online offers, we stopped here first, and looked no further. Jaime was excellent. No pressure, and he showed us everything about the car prior to our test drive. Also drove an Outback, but the Forester had our name on it. He and Candace couldn't have been more help. Shop here and you won't be sorry!

Doug

12 de may. de 2016

Subaru had the technology and price we were looking for in a car. Brandon Mitchell, our salesman, understood quickly who we were as customers and what we were looking for. There was no sales pressure or effort to sell us something we didn't want. Brandon answered all our questions fully, anticipated many questions, and gave us an orientation to the operation of the car--especially the new-to-us technology. Everyone we encounter at Bob Wade was pleasant and accommodating. In the finance office, Helen Shibut was very helpful with facilitating our financing arrangements. We strongly recommend Bob Wade's team if you are shopping for a car, and specifically a Subaru.

StormGazer

2 de may. de 2016

Kelsey was a joy to have as our sales person. She was energetic and did a wonderful job exploring our options and relating to us perks with each car we viewed. While we did not end up making a purchase here we will still highly recommend folks come and visit this dealership when looking for their next vehicle.

Melissa

30 de abr. de 2016

I'm so glad I decided to buy a car from Bob Wade. Internet Salesman Jaime Sampson gave me a great price on a 2016 Subaru Forester! They didn't have the color I wanted on the lot, but he found one for me and got it here quickly! He was very helpful and informative, answering all my questions and never once pressured me to purchase more than what I wanted or needed. It was the best car buying experience I've ever had! Thanks Jaime for all your help!! I really appreciate it!

Calvin

28 de abr. de 2016

It was a wonderful, hassle-free experience purchasing our 2016 Outback from Bob Wade Autoworld. Aaron Baldwin was friendly, straightforward with us, and always promptly answered our questions. We never felt like we were being pressured or intimidated into making a purchase, and our input was always received respectfully.Helen was also a pleasure to work with. She was very polite and did a great job of explaining our options, and was never pushy about having us choose one thing or another. Finalizing our purchase with her was a simple process that didn't take any longer than it needed to. On top of that, we felt like we received a great price on the car.We really enjoyed purchasing from Bob Wade Subaru and would absolutely come back to purchase in the future.

Gantt14

25 de abr. de 2016

Kelsey, Helen and Derek are the best!They were courteous, professional and pleasant. I drove all the way up from North Carolina and they made me feel right at home. The price of the car was fair and reflected industry average and the quality of the vehicle was exceptional. It was a very nice experience and talking to the sales and finance staff was one of the better parts of the experience. I was treated like a person and not just another sale.Thanks to all involved.

Kathy Ramsay

12 de abr. de 2016

Aaron Baldwin was a helpful, knowledgeable salesperson, helped us make an educated decision without the typical salesperson pressure and hype. Yay for our new Subaru!!!

S0817

10 de abr. de 2016

Marshall was great to deal with. He was very laid back, I didn't feel pressured to buy a car right away. He gave me time to think things over before making such a big decision. Bob Wade gave me top dollar for my trade even though my car was not in the best shape. I've bought two cars from them so far. They're great and Marshall made what could be a very stressful experience a breeze.

Deborah Arbogast

4 de abr. de 2016

Great dealership. I was badly in need of a newer car, but hesitant about taking on the responsibolity of another monthly bill. Everyone was super friendly, and worked with me, to purchase a quality used car, at an afforable price. I am pleased with my buying experience, and my 2011 Nissan.

Flynn

1 de abr. de 2016

I had the pleaser of hassle free shopping and purchasing a new Subaru at Bob Wade. My salesperson, Dale Smith was informative and went the extra mile to make sure I was happy with the deal and an informed buyer. The entire process was painless and smooth. I have purchased many new cars and this rates up there with one of the best experiences.

Donna

28 de mar. de 2016

I had rated a disappointed review for Bob Wade in Harrisonburg, Virginia and that needs to be changed. The salesman Travis has really communicated well with others in the dealership to get our vehicle repaired. He and the general manager Scott have put a lot of time into our purchased vehicle and I just wanted everyone to know how much Tim and I appreciate it. I would like to change the disappointed review to a Happier Review and to let you know there are still good dealerships in the world! Thanks for working with us.Donna Fisher

jonwayne83

19 de mar. de 2016

This was my first car buying experience. The sales consultant Kelsey was very nice and helpful if she didn't know the answer to our questions she asked someone and brought us back the information. The dealership was set up very nice and was clean. The process was fast and smooth. The car was spotless and ready to roll off the lot after all the paperwork was filled out.

Audrey

16 de mar. de 2016

I had been looking for a new car for months and a friend recommended looking at Bob Wade. Brian was so easy to work with and really cared that I got what I needed and wanted. I will be recommending this dealership to friends!

Ron & Cindy

14 de mar. de 2016

We recently purchased our ninth vehicle from Bob Wade Autoworld. We have always worked with salesman, Dale Smith. In working with Dale over the years, he has become a friend as well as our salesman. We have never had a bad experience purchasing a vehicle from him and we feel that he strives to get us the best deal. The service department is also easy to work with and provides exceptional service. We would recommend Bob Wade Autoworld to anyone looking for a great experience purchasing and maintaining a vehicle.

louisestarke1

12 de mar. de 2016

Bob Wade Autoworld is a wonderful place to purchase a car. Kelsey Carson was our saleswoman. This was her first sale and she did a great job explaining everything to us and not pressuring us into anything. We wanted a different color car than what was on the lot so she called Steve Gillette in to help us get exactly what we wanted. What a great bunch of people to have this experience with! We have bought cars here before and always get a great deal. Great service and great people!

MG

12 de mar. de 2016

I recently purchased my second Subaru, this one from Bob Wade. I had an excellent buying experience, especially working with Steve the sales manager. We were both straight with each other, I didn't try to "get a steal" and he didn't try to "rip me off" - it was a very reasonable, fair, and pleasant experience. I have no reservations about recommending this dealer or purchasing another vehicle from them in the future.

Amy

10 de mar. de 2016

I think fate led me to this dealership to find my dream car. I was searching on my phone in the parking lot for a Subaru Baja. Travis Utley, salesman extraordinaire, appeared out of nowhere to make sure I was okay. I laughed, told him what I was looking for, and he led me to the cutest little Baja (a very rare vehicle, apparently) I had ever seen. He worked hard to make this car happen for me. I instantly trusted him and truly appreciate the friendly and sweet nature that he showed. Travis is awesome!

Dianne

8 de mar. de 2016

I have been looking for a car that suited my life style, Starting talking to Brain Strahin who was so awesome answering my questions, he was very patient and helpful after telling him what I was looking for he fixed me right up, enjoying my car and hope if you are looking for that right vehicle you would ask for Brain Strahin to fix you up.Very happy with the dealership.Happy owner of my car since Mar.03 2016

Hunter J

5 de mar. de 2016

Bought a 2016 Outback today and was very happy our choice of Bob Wade Autoworld. Brian and Helen knew their stuff and were both professional and helpful. Both were able to answer all our questions. This was our 8th Subaru purchase and by far the easiest and smoothest process that we've ever had over the last 25 years. Thank you Brian and Helen.

Steve66

5 de mar. de 2016

Had a great experience purchasing my new Subaru today.A great sales and finance staff.I looked at several dealerships before settling on Bob Wade.I would have to say it is a small dealership with "Big Deals."Do yourself a favor and check them out before you make your next purchase.

Steve66

5 de mar. de 2016

Had a great experience purchasing my new Subaru today. A great sales and finance staff. I looked at several dealerships before settling on Bob Wade. I would have to say it is a small dealership with "Big Deals." Do yourself a favor and check them out before you make your next purchase. Steve

3Taylor

23 de feb. de 2016

I had the best experience buying a new car today! Everyone was so helpful and definitely went out of their way to make sure I was satisfied! I will definitely be recommending Aaron to all of my friends!

sv4us

22 de feb. de 2016

After months of research and searching for the best deal, I finally bought an Outback from Bob Wade Subaru. While they had the best price of all the area dealers, the main reason I purchased an Outback from this dealership, was because of the friendliness and professionalism of salesman, Brian Strahin. He was very knowledgeable, straight forward, and patient, always promptly answering my numerous emails. Brian seemed to be more of a friend than a salesman. Brain and Bob Wade Subaru clearly went above and beyond all other dealerships to ensure my satisfaction. This has been the best buying experience ever!

Joe

22 de feb. de 2016

Great staff that worked with me to get a car that would suit my needs. Aaron was very approachable and great to work with.

Happy new owner

16 de feb. de 2016

Great experience - made it easy! Gave us the best price after we put together our wish list. Worth the 2 hour drive to Harrisonburg. Thanks!

Sdriver17

15 de feb. de 2016

Aaron was our dealer and he was great to work with. They were able to accommodate the monthly price range I was looking for and very helpful during the whole experience.

Bryce and Deveryn

9 de feb. de 2016

Great team at Bob wade and Heidi went out of her way to help us. She really knows her stuff and is a true believer in the Subaru.

Our Subaru

4 de feb. de 2016

So my wife and I only purchase cars every 7 or 8 years,, we knew we wanted a Subaru Outback based on their reliability and safety, what we didn't know was where to purchase our new car. I began contacting dealer after dealer to determine who would best suit our needs as customers and who was willing to find the exact vehicle my wife wanted. Once I heard back from Bob Wade Subaru I felt this may be the place to purchase our vehicle from based on their prices, what I didn't initially know was that in the price quoted from Bob Wade we also got many other benefits that other dealers were not offering. I know knew that Bob Wade was going to be our place to purchase. After talking to our salesman Brian Strahin about exactly what we wanted, he managed to find it and hold it for us. My wife and I met Brian the following day and made our purchase, it was so easy and quick. All of the staff we met at Bob Wade Subaru were fantastic. We are extremely happy with our purchase and the entire buying experience was great. We are just two more of the many happy Bob Wade customers in the area. Thank you Brian for taking care of us and our needs....-Roman

Tekinx2

4 de feb. de 2016

When negotiations with another Subaru dealership closer to home started to turn south I contacted several other dealerships requesting final out-the-door pricing for a 2016 Subaru Forester that included list of must have options. Brian Strahin with Bob Wade Subaru was quick to respond. Now in all fairness another dealership also responded quickly. However, Brian not only sent us the requested information he also helped to clairify the option packages. Not only was Bob Wade's pricing very competitive they also had the vehicle on the lot with our preferred color and with additional options without additional costs. They even offered to install the must have fog lights in the price. Due to the massive snow storm that hit the NE, it was a week before we could make it to the dealership to complete the paperwork and get our new Subaru. During the long wait Brian was in constant contact, pleasant and always quick to respond with any inquiries. The showroom is inviting and comfortable including a large gas fireplace! I didn't dare get too comfortable because it would have required a long nap! Brian gave us a tour of the building from the Service center to the waiting area. Folks were very pleasant! I am a firm believer that things happen for a reason. Because the first dealership remained unwilling to agree to the terms unless we financed with Subaru Motor Finance, AFTER they had been informed from day one we were preapproved with our credit union at a special 1.90% APR, our willingness to walk away and contact Bob Wade Subaru, we came out with the car of our choice with more options for less money!! A win win experience. We have already recommended the 2016 Subaru Forester 2.5i Premium to our friends and family and when they are ready to buy to be sure and contact Brian at Bob Wade in Harrisonburg, VA.

Peachimama21984

3 de feb. de 2016

I just want to say that I had the best costumer service at Bob Wade today! Travis Utley went above and beyond his job duties to get me into the car I wanted! He is the best car salesman that I've ever encountered! Please go visit him at Bob Wade Subaru if you're looking to get a car! You will NOT be disappointed!

Tekinx2

31 de ene. de 2016

When negotiations with another Subaru dealership closer to home started to turn south I contacted several other dealerships requesting final out-the-door pricing for a 2016 Subaru Forester that included list of must have options. Brian Strahin with Bob Wade Subaru was quick to respond. Now in all fairness another dealership also responded quickly. However, Brian not only sent us the requested information he also helped to clairify the option packages. Not only was Bob Wade's pricing very competitive they also had the vehicle on the lot with our preferred color and with additional options without additional costs. They even offered to install the must have fog lights in the price. Due to the massive snow storm that hit the NE, it was a week before we could make it to the dealership to complete the paperwork and get our new Subaru. During the long wait Brian was in constant contact, pleasant and always quick to respond with any inquiries. The showroom is inviting and comfortable including a large gas fireplace! I didn't dare get too comfortable because it would have required a long nap! Brian gave us a tour of the building from the Service center to the waiting area. Folks were very pleasant! I am a firm believer that things happen for a reason. Because the first dealership remained unwilling to agree to the terms unless we financed with Subaru Motor Finance, AFTER they had been informed from day one we were preapproved with our credit union at a special 1.90% APR, our willingness to walk away and contact Bob Wade Subaru, we came out with the car of our choice with more options for less money!! A win win experience. We have already recommended the 2016 Subaru Forester 2.5i Premium to our friends and family and when they are ready to buy to be sure and contact Brian at Bob Wade in Harrisonburg, VA.

AL M

26 de ene. de 2016

I WAS IMPRESSED BUY THE QUICK RESPONSE OF MY SALESMAN (BRANDON) TO MY QUESTIONS WITH THE ANSWERS THAT I WAS EXPECTING. I COULDN'T GIVE THE DEALERSHIP A TOTAL EXCELLENT ON THE BUYING PROCESS BECAUSE WHEN I ASK TO SEE THE COSTCO LISTING PAPER WORK I WAS TOLD THAT IT WAS TAKEN CARE OF, USING MY COSTCO CARD I AM SUPPOSED TO SEE THE COSTCO LISTING PAPERWORK, SO THEREFORE I AM NOT SURE WEATHER I DID IN FACT RECEIVE THE WHOLE COSTCO MEMBERSHIP DISCOUNT.

Greenazgator

19 de ene. de 2016

I had a great experience at Bob Wade Autoworld. I was paired with Aaron Baldwin when I arrived looking for a used vehicle. He was friendly and very responsive when I had questions. He set me up with exactly what I was looking for. Aaron even went out of his way to deliver my all-weather mats after they were not available upon purchase of the vehicle. Hardworking guy who will do whatever is needed. Highly recommended!

Sylvia Mehegan

18 de ene. de 2016

When I drove up on the Bob Wade/ Subaru lot ,I was excited about finding a new car but unsure of working with a dealer. Helen Shibut came out to meet me. It didn't take long and I was at ease. Helen, accessed our needs and made suggestions but gave us the space to think for ourselves. Our purchase was so seamless it was not stressful at all. Helen is a great saleswoman to work with, she is knowledgeable, friendly and ready to serve you in any way possible. Thank you Helen!!! I hope we can send more customers your way!!

Phil M

18 de ene. de 2016

In December, I found a used truck that I liked on the Bob Wade website. I live in Chesapeake, Virginia which is more than 200 miles away. After reviewing Bob Wade's website, I saw that their reputation was impeccable. Derek Pyburn (Internet associate) and I negotiated price and we agreed on a price then I set out to Harrisonburg with my wife. Derek got me all set up with Chris Hyte (Sales associate). Upon arrival Chris had the truck running awaiting test drive as I informed them that I had to return to Chesapeake that night to work third shift. After the test drive, Marshall had us work through the paperwork in 20 minutes allowing us to get back on the road. The next day, the engine light came on, I called Chris to inform him and he directed me to take the truck to a repair shop that I felt comfortable with. The truck had an EGR issue that needed repair. Chris told Scott Elyard (General manager) and Scott spoke with my mechanic and gave repair authorization. The repair was over $1,400 and Scott made good and paid the bill. I was so impressed with Chris and Scott's integrity and genuine care for me and my situation. I love the truck and am happier than ever. Bob Wade is the best dealership that I have ever dealt with! My next vehicle will be purchased at Bob Wade and I can't wait to make my next trek to Harrisonburg to buy a vehicle. Thank you Chris Hyte , Scott Elyard and the whole Bob Wade team!Phil Miller

ttrea

13 de ene. de 2016

We were very pleased with the help received in choosing our new car, the Legacy. The situation was stressful because we were replacing a car totaled in an accident. Helen Shibut and her colleagues in the purchasing department were very accommodating. All our questions were answered. Our car is so filled with wonderful technology for both safety and enjoyment that it took 2 tutoring sessions to get us ready to go. Helen was pleasant, professional, and enthusiastic about providing the assistance that we needed.We are happy all the way around and look forward to our continued relationship with Helen and the Bob Wade dealership.

CandyH

12 de ene. de 2016

My experience was pleasant and non stressful. Will go back for my next Subaru. Helen was very informative and eager to make sure I was satisfied with my new car. Highly recommend her!

LoisCC

11 de ene. de 2016

I have had to do this review twice because your form faulted right at the end, and that stinks!We enjoyed working with Brian Strahin at Bob Wade. He offered us a good price, found the right car for us (including color preference and options), and threw in a couple items at the end. The after-purchase benefits (free annual inspection and free wipers annually, for instance) are a really nice add-on. And the car was ready for us when promised.Lois Carter Crawford and Don Crawfordloisatrecipeideashop.com

miller77

9 de ene. de 2016

Mr Lokey is one of the best most honest sales persons I have ever done business with. I would recommend this dealership and especially Mr. Lokey he is 5 star alone

Khinkle

9 de ene. de 2016

5 Stars ! Should be 10! When we got there we had no intention of buying a car! There was no pressure and our sales lady Helen Shibut was so accommodating and patient with us. The Bob Wade experience is very real! They just bend over backwards and are the best ! Mega Kudos to HELEN! And yeah we bought our 1st Outback 2.5i ! One word . AWESOME! Helens rating based on 0-10? I say 20! My wife and I thoroughly enjoyed her making us feel like family!

DennyBarr

6 de ene. de 2016

I am a fan of Bob Wade auto and went in to decide on a new or used Outback. Helen took the time to review the new features on the 2015 and sold me on the idea of owning one. Even though I wasn't ready to buy at our first meeting, Helen scouted out the exact car that I wanted and even had to to it twice to fit my purchasing schedule. The car is more than I thought it would be and the salesmanship of Helen was equal to the quality of the car. I hope she is there when I buy my next Bob Wade Subaru.

Just visiting

5 de ene. de 2016

While visiting family in the area I had an afternoon to kill so I visited several car dealerships with no intentions of buying a car since I live 200 miles away. I knew very little about Subaru but soon learned they are a manufacturer of quality vehicles which are assembled in Indiana and made with a majority of parts made in the USA. Our salesperson Brandon was extremely knowledgeable and very personable and all of this resulted in the purchase of a new Subaru that day but which was scheduled to arrive in the future. Days later I became concerned about the engine break-in procedure since we were picking up the new car on our way to Florida (1,000+ mile trip). Brandon had the chief technician call who allayed my fears. Brandon also promptly answered other email questions even on Christmas day. On the day of delivery, he took more than an hour in the car reviewing the essentials which included the EyeSight technology package. He has remained in contact assuring us he is available to help us enjoy our new Outback in any way he can. In conclusion we have had a very pleasant, stress-free car buying experience at Bob Wade Subaru.

Carbuyer1234

4 de ene. de 2016

This was my first experience buying a car. Brandon was very nice and easy to work with for everything. I had all of my questions answered

kevin1234

4 de ene. de 2016

I recently purchased a Subaru Crosstrek from Bob Wade. It was my first Subaru purchase and my first purchase from Bob Wade. Their on-line and showroom staff were extremely helpful and were not "pushy" (overly aggressive). They were very helpful and informative throughout the process, and the sales and purchasing process was extremely quick and easy. I'm extremely satisfied with Bob Wade, the value of my purchase, and the vehicle. I will very likely buy from them again. Helen was very pleasant to deal with and made the process very easy for my wife and I.

tmongold1

4 de ene. de 2016

Helen did a great job at making this a very pleasant experience she answered all my questions and she is a nice lady...thanks....I would highly recommend going back...

kontrabab

3 de ene. de 2016

Helen was very knowledgeable on the line up and work well in finding the appropriate vehicle to fit my needs. Also, the follow-up contact from Helen would have been excellent had I had any problems with my vehicle.

Firstcar

1 de ene. de 2016

I have purchases quite a few vehicles over the past fifty years and I cannot remember a more pleasant vehicle purchase experience. I like your dealership and what I feel is a high customer service culture at Bob Wades. The sales person we dealt with was Helen Shibut and she fostered an impression of knowing the product and was able to make the deal without high pressure or unattractive tactics. My wife and myself liked her attitude about our vehicle needs and and her obvious support of her employer. She was a very good ambassador for Bob Wade Auto World and an effective salesperson.

dave 12345

1 de ene. de 2016

She is, and always, helping people out in so many ways. She help me and I obtain my car. Thank you for that!David Allard

Cathy

31 de dic. de 2015

This was my first Subaru. Helen Shibut did an excellent job explaining the features of the Outback. She answered all our questions or found someone who could. Helen returned our phone calls promptly and checked on how we were doing after the sale. She has offered to go over any of the technological features that we are having trouble with- an offer we plan to accept!I would recommend Helen to anyone looking to buy a new car.

Owen

30 de dic. de 2015

This is the first time in over forty years that any salesperson has ever followed up a sale to ensure all was well. Helen Shibut is an exceptional representative. No doubt the rest of the staff well represents Bob Wade in all departments, but Helen was our first contact and made us feel we were important customers, not only before the sale, but after the purchase. A kind and trustworthy sales rep!

Winny Pooh

30 de dic. de 2015

I have owned 4 Subaru's previously and had good service with all of them. Helen gave me the best deal up front without any negotiating the cost of a new car without a trade in. My wife loves her Legacy, Helen was very knowledgeable about the different new vehicles on Bob Wade Subaru's Lot. She took the time to explain the options. Originally we were looking at the Forester or The Basic Legacy. But my wife liked the color and options on the Premium model Legacy. So we settled on the vehicle and purchased it. Helen let us have the time to talk over all the vehicles before we picked one. I would recommend her to friends and family.

thurston bechtel

30 de dic. de 2015

Helen was recommended to me by my son. She outdid his recommendations. Over my many years I have bought lots of vehicles. Helen has maintained contact with me to be certain all is going well with my new car. Her follow ups far exceed all the sales persons I have bought with, combined. Thurston Bechtel

Gerber..mk

30 de dic. de 2015

From the moment we walked through the door Helen Shibut was eager to help us... but not pushy. Her friendly approach and professional attitude immediately put us at ease. We were looking at a used car on the lot... not a Subaru. If we had questions she didn't know the answer too she admitted it and looked it up or ask another salesperson. We are confident should any problems arise she will handle the situation with total fairness. A joy to work with!!

David

30 de dic. de 2015

Helen Shibut was very helpful, as were all the persons I worked with. Very happy with the service department - for scheduled maintainence. Highly recommended for both sales and service.

Veracava

28 de dic. de 2015

Helen Shibut was great to work with. No pressure at all. She has even called several times to check up and make sure things are still good.

jheep76

28 de dic. de 2015

I would recommend seeking Helen at Bob Wade Subaru to anyone! She has the proper approach, the understanding of the product and the class to know when to let the customer decide. It was a pleasure purchasing my Baja from Helen because of these things and I feel certain she would treat any potential customer as she did me. Excellent, excellent, excellent!

07rav4

28 de dic. de 2015

Helen worked extremely hard to find me the right vehicle within my budget. She made sure to stay within my means and got me something very nice and very dependable. She was very friendly and very patient with me.

JimmyP

28 de dic. de 2015

Helen Shibut of Bob Wade Subaru gave us her best deal up front on our 2016 Subaru Legacy. She was very knowledgable about the vehicles and took the time to explain things about the car. This makes our 5th Subaru since 1983 and all have given us good service. We liked the gas mileage of the Legacy. It was a pleasure to deal with Bob Bade Subaru and Helen.

customer

27 de dic. de 2015

Brian Strahin was very helpful and friendly for this transaction. He completely explained what we were doing, every step along the way, and made sure I was familiar with all of the controls and features before I drove the vehicle off the lot.

Geoffbechtel

27 de dic. de 2015

I already knew what vehicle I wanted and everything that I wanted included with the vehicle. Helen went out of her way to look for vehicles specifically within the parameters I had, and called me even before the vehicle came available. No pressure, no problems. The experience was so positive that I recommended both the dealership and Helen to my father, who received the same treatment and also bought a vehicle.

Merrill Wood

23 de dic. de 2015

We'd studied an test drove a subsru legacy.Decided whar model and accessories we wanted.Visited 3 dealerships.Called Bob wade subaru for sales.Helen took our call, we made an appointmentRequested their one time best pice.It beat the other dealerships by $600.Withiut driving, we ordered and ,made a deposit on a car arrvng in about 10 days.PIcled it up on a cold day......drove away.Dealership got i's $600 back plus with the Auto Armour gimmick.Helen aren't you glad you answered the phone?You did well.Strange......lHelen was the only person we met from the dealership except the paper/ cashier lady.No sales managers or negotiators.

PaulA

21 de dic. de 2015

Faced with "major surgery" cost estimates to our old Subaru, my spouse and I wanted to scope the realities of a new purchase vs the repairs. Enter Helen Shibut. She took time. She was empathic. Very knowledgeable and a problem solver. She helped us decide what to do ( a new purchase within our price range) and told us about the other services that we need as persons living in a rural area. We talk to her during ou maintenance visits; she is one of our friends.

readyforsnow

20 de dic. de 2015

I had a great experience buying a new Impreza here. Communications (mostly via email) were timely, accurate, and professional (using complete sentences!). I appreciated the no-rush and no-hassle process of shopping for and purchasing my car.

IMysubaru

20 de dic. de 2015

Helen wa very helpful when we bought our Subaru Forester. She was knowledgable and attentive I would recommend this dealership and Helen as a salesperson.

HighPockets22

20 de dic. de 2015

My husband and I wanted to replace a 2006 Dodge Caravan, and I had spent quite a bit of time online figuring out exactly what we wanted. We stopped at Bob Wade Autoworld, just planning to comparison shop and see what they had. We were met by Helen Shibut, who did a terrific job of determining what we wanted and answering our questions as we test drove a 2016 Subaru Forester; if she did not know the answer to a question, she checked with someone else to find it. They did not have the color of the model we wanted on the lot, but they had one coming from the factory in about 10 days, which we bought that day. The new car was lacking a couple of optional features we wanted, and Helen made sure they were added and installed before we took delivery. The dealership also gave us a fair value on our trade-in.Helen made several phone calls to keep us posted on the progress of the delivery and has been in touch several times since we took delivery of the car to make sure that everything is okay, and she has been very friendly and personable without being pushy. We have not needed any service yet but have had several emails from the service dept., just "touching base" until we do need service. All in all, this was a very positive buying experience.

Laura Orndorff

20 de dic. de 2015

Just bought a Crosstrek from Bob Wade Subaru. Brian Strahin and Candice were great! They made the experience easy! I had heard such wonderful things about the Crosstrek from my brother who was able to navigate thru 14 inches of snow uphill last year and several other family members who also own Subaru cars. Would recommend this dealership and the staff there to others!

onthego

19 de dic. de 2015

Helen was caring, full of great information, never in a rush, patient with test driving questions. She let us see her new Forester to help decide on color , interior......compared to those on at the dealership. Everyone was helpful... Great experience..

Smaple8

19 de dic. de 2015

Thank you Helen! We had a great experience at Bob Wade. Have heard from them several times since our purchase to check up on our satisfaction. Much better than Valley Subaru in Staunton

Mar

18 de dic. de 2015

Travis Utley and Steve Gillette were great to deal with. Easiest car buying experience in 50 years! Travis has called to check on how the vehicle is performing and if we have any problems. On a recent return, several little problems were either fixed or planned for, by ordering parts.

dani

17 de dic. de 2015

It was a pleasure to work with Scott Lokey to purchase our vehicle. He was knowledgeable about the various vehicles and listened to our needs.

1stUrabus!

17 de dic. de 2015

On Oct. 14 I was driving my 2011 Subaru Forester home from Harrisonburg to Basye on a road through the GW National Forest, when I had a terrible accident driving off the road. Although the car was totally destroyed on impact with a tree, I was saved by the airbags. While still suffering with a fractured sternum, I asked my husband to take me to Wade Subaru the following weekend to look at the cars in their lot. The new models looked great, but I was undecuded because I had my heart set on the same dual transmission that I had enjoyed in my last car. No clutch, but the ability to shift manually. Brandon Mitchell showed me a blue 2012 Forester which met my criteria, but I was still restricted from test driving for another 5 weeks. I searched on line for low mileage Foresters, and I had several helpful phone conversations with Derek Pyburn. On Dec.9 we were back at Wade. The blue car was still available. Brendan was on duty and able to sell me my 6th Subaru that evening. I definitely wanted to drive it home that very night. He made it possible. I am a happy camper!

zotov247

15 de dic. de 2015

Helen helped my wife and I pick out our dream car and had lots of information to give. Very pleasant experience! I'd recommend subaru to anyone!

Crosstrek lover - Jane Dinsmore

15 de dic. de 2015

I personally would recommend the Subaru dealership for the quality of its vehicles for the price (love my Crosstrek), ease of handling, features, appearance (very sporty for an SUV and the perfect small SUV for someone like myself who likes a smaller vehicle, but also one that is reliable in bad weather. My husband is in an assisted living facility and I MUST have a vehicle that is reliable in an emergency. I feel very secure with my Crosstrek.Also, I want to thank the salesperson who sold me the vehicle, Brian Strahin, who helped me, but was not high pressure, a quality I certainly appreciate. He is an asset to the dealership and is prompt in responding to any questions or concerns you may have.In addition, the service department, with my two routine visits for and oil change and inspection, have been "spot on" - both in their timely manner in servicing the vehicle and their professionalism.I would recommend anyone interested in a great vehicle, great service, and a welcoming atmosphere to visit Bob Wade Auto World.Sincerely,Jane Dinsmore

Cjrowdy

15 de dic. de 2015

Best car buying experience! Helen and her team really took the time and effort in finding me the best vehicle. They've earned themselves a lifetime customer.

lovemysubie

13 de dic. de 2015

I am so glad that I chose to buy my 2015 Subaru Outback from Bob Wade Autoworld . In this modern day society where you usually feel like a number, the employees at Bob Wade gave me personalized, "hometown" service. Helen Shibut was extremely helpful in showing me multiple cars and patiently answering the 100s of questions I had regarding the difference of the car models and the new technology. She is very knowledgeable and if she did not know the answer to a question, she knew where to find it. She was extremely friendly and attentive before, during and after the purchase of the vehicle. I continue to appreciate her support when I have questions about my vehicle. I would definitely recommend buying a car from Helen, Great experience.

smcdermod

13 de dic. de 2015

I would highly recommend Bob Wade Auto World. I had filed bankruptcy but needed a car. They worked with me and I ended up in a safer, more reliable car for what I wanted to pay. Scott Lockey and Marshall Powell were great to work with. Highly recommend.

Markschulte

12 de dic. de 2015

I bought a used Subaru Impreza from Helen Shibut, she made the whole process simple and she followed up with me after the sale, which is is kinda rare these days. When I'm ready to trade this one in for a new one I will definitely come back to Bob Wade, and will ask for Helens help. Mark Schulte.

drewnel22

11 de dic. de 2015

This was my first experience buying a new car and Brian Strahin made the process very easy. I went through the USAA car buying service and he responded quickly through email with options he had on the lot. I told him the trim and options on a 2016 WRX I was looking for specifically and he was able to find a car at a nearby dealer. He gave me an excellent price up front and I didn't have to haggle at all. Five days later I'm driving home in the car and couldn't be happier. Definitely a stress-free and enjoyable experience overall.

smickw41

9 de dic. de 2015

Our experience in buying our car from Bob Wade Auto was a very pleasant one, Oursalesman, Travis, should be given credit for this experience. He made us feel verycomfortable , was extremely helpful and knowledgeable, We would not hesitate topurchase another car from Bob Wade in the future.

jennyc

9 de dic. de 2015

I was extremely pleased with my experience at this dealership. Travis was incredibly professional, personable and patient. I highly recommend buying your next car here.

elizabeth10

7 de dic. de 2015

I bought a used Subaru Outback and it is the best car ever!! The dealership was very friendly and not even in the slightest bit pushy. They know they are selling a great product and don't need pressure tactics. Thanks so much guys!

Andy

6 de dic. de 2015

I have been a Sales Manager for several companies in the the past 12 years, I know sales people and a lot of their "techniques". Most commission sales personnel are overbearing, forceful and to a certain extent deceitful. Scott Lokey was NONE of these. The day I purchased my vehicle, I walked into Bob Wade upset because I was mislead by a neighboring dealership. Working with Scott was a very smooth experience. He gave me facts about the car and when he didn't know the answer, he told me just that, instead of making something up. Scott worked diligently to make sure my wife (who hates car shopping) and I had a positive shopping experience. Two days after my purchase the gas cap fell apart. I called Scott and he had the part ordered on the house. My wife and I could not be happier! When my sister in law needed a new vehicle I sent her to Scott. My next vehicle will be purchased from Bob Wade because of Scott's positive attitude, attention to detail and dedication to my satisfaction. Thank you Scott!

flbigjohnsonatgmail.com

5 de dic. de 2015

I bought my 2012 Subaru outback from this dealership and my sales person was Helen Shibut. I had not bought a car from a dealership in over thirty years. I was looking one day at 2010 to 2012 outback subaru on the internet and found this 2012 pearl white outback with a six speed manual transmission just what i was looking for one mile away from where i was living. My sister and brother in law was coming to visit that weekend and i ask them if they would go to the dealership with me. When we arrived Helen was the one who came out to greet us. Helen starting telling me about the outback and was very knowledgeable about it.We went for a test drive and when we returned i had to think about it. A few days later i called Helen and ask her if i could use the car for a day and she said i could drive it for up to i think 250 miles i drove it to my sisters house and back which was 225 miles and when i returned i was in love with it. I bought it that day and Helen has called me two or three times to ask how i am liking it. I love driving mt Subaru. Thanks Helen for making my buying a car from a dealership a good experience.

PH

4 de dic. de 2015

This was one of the few times that I haven't felt pressured to purchase a car but was motivated by the quality and features of the vehicle and the helpfulness of the saleswoman. They were willing to negotiate the trade in value and I believe that I got a reasonable price.

Katie

2 de dic. de 2015

I have been working with Scott for almost a year now. We purchased a car from him in February of 2015 and since that time he has called twice to check on my enjoyment of the vehicle. My car did not come with a key fob, so when we bought the car, we asked Scott to order one. This got forgotten until I called to say my key was malfunctioning. Scott was very apologetic and not only had Bob Wade pay for my key fob, but he helped me work with the Toyota dealership in Staunton, so I did not have to go all the way to Harrisonburg. The Staunton dealership made multiple errors during the ordering and programming process and through the whole thing, Scott was constantly checking in with me to ensure I was taken care of. He truly went beyond the requirements of a car salesman and each time I spoke with him, I was met with an enthusiastic and pleasant attitude. I am confident that I will be able to direct all of my future questions to Scott and be provided with exceptional service.Thank you Scott!!!

Subie II

2 de dic. de 2015

I bought my second new Subaru from this dealership. This time my salesperson was Helen Shibut. Ifound her to be very knowledgeable and accommodating. She didn't have the Outback in stock I wanted but found it within a few hours. I feel for the money Subaru is the best car on the road and Ithink Helen & Bob Wade are #1.I've also dealt with Steve Gillette in the past and found him to be very helpful, also.

wyoming64

1 de dic. de 2015

Travis Utley, of Bob Wade Autoworld, went above and beyond when I was purchasing a vehicle for my daughter. He allowed me to take the vehicle to where my daughter was working so she could see it, drive it to where my husband was so he could see it, and even allowed me to put my frozen groceries in the freezer while I was sealing the deal! The entire staff was kind, friendly, and went out of their way to make us feel comfortable while going through the purchasing process. I would highly recommend Bob Wade Autoworld and Travis Utley, salesperson, if you are looking to purchase a new vehicle.

LCren0823

1 de dic. de 2015

I was in need of a car quick. Travis worked with us and put us in a car that fit us perfectly. Travel is great to work with

Rob S

1 de dic. de 2015

I just purchased a 2016 Impreza and Helen Shibut was extremely helpful. Helen knew everything was to know about the vehicle and did everything possible to make sure I had an amazing car buying experience.

Mandalynn230

30 de nov. de 2015

Travis helped me in every way possible to make sure I was a happy customer and completeIy satisfied in my car. I highly recommend Travis Utley to help you with your next car!

GES

28 de nov. de 2015

I recently purchased a new Forester. My initial contact with the Bob Wade dealership was an email follow up from salesman Chris Dooley after I had secured VIP documentation from my professional organization. From the very first contact, I found Chris to be extremely personable and knowledgable. I had done much research on the Internet and felt confident about which model and features I wanted in a new Subaru. As soon as my husband and I met Chris a few days later at the dealership, we felt right at ease, and Chris quickly arranged for me to test drive a vehicle that met all of my needs. Completing the paperwork and financing was a breeze and fairly stress free. Chris made sure to give us a tour of the facility, including the service department, and he also spent time orienting us to technology features in our new Forester. Our purchase was complete and we were on our way home with our new vehicle in about 2 hours. Chris and several other members of the dealership have been in contact with us since our purchase to thank us for our business. I would highly recommend purchasing a vehicle from Bob Wade Subaru, and working with Chris Dooley and other staff at this dealership.

Stu from Virginia

28 de nov. de 2015

I had visited two other Subaru dealerships before coming to Bob Wade. Service and professionalism was outstanding here and far above the other two dealerships. There was no wasting time listening to a sales pitch and no pressure, just great quick service and a willingness to work with us to get the Subaru we wanted which ended up being one they brought in a few days later from another dealership. Brian Stahin was excellent and easy to deal with and very straightforward with all information. Since buying the call also got quick telephone help from the service manager on a technical issue with some of the display setups and from the person handling the title filing. Very satisfied and would highly recommend this dealership.

Frisco

27 de nov. de 2015

Helen was very knowledgeable & answered all questions we had; explained every detail about or Crosstrek. Everyone in the dealership treats you like your number ONE. We had the use of a loaner until our car arrived; great customer service. We will recommend this dealership to everyone.

Chalky1

25 de nov. de 2015

I was looking for a used but newer Ford Fusion on all the web sites and found the perfect match in our home town. Scott Lokey at Bob Wade Autoworld took care of us from the 1st visit. He explained all the features, warranties & extras that the dealership offers. Would certainly recommend this dealership & salesperson to anyone who's looking to purchase a vehicle.

Denver

24 de nov. de 2015

We were in the market for a used Forester and stopped into the dealership to see what they had to offer. Helen came out to help us, actually spent a while getting to know us and what we were looking for. We test drove several cars and although the dealership didn't have exactly what we were looking for that day, Helen kept an eye out and would let us know when something that we might like was on the lot. A month or so later a car showed up that was just what we wanted. The purchase process was very low pressure and Helen was really great to work with again. We are very happy with our buying experience and will recommend both Bob Wade Autoworld and Helen Shibut!

Rick

24 de nov. de 2015

I have purchased two cars from Helen Shibut. She has a good understanding of my car needs and is very professional with her presentations. The dealer has a great inventory of both new and used cars and I plan to continue to shop there.

jculverhouse

23 de nov. de 2015

I drove in from out-of-town to specifically buy from this dealership, based on research I had done on the Internet. Helen made everything so easy and pleasant and took care of all I needed for my new car. I love my Subaru and will definitely be going back to Bob Wade the next time!

MSullivan

23 de nov. de 2015

Hands down the best Sales I've come across in this area. They're all about customer satisfaction and find ways to give you the best deal that they can give. I went in and talked to Scott Lokey and walked out later with a car I wouldn't have dreamed of having. Definitely recommending this dealership to others, and Scott Lokey thanks for being awesome at what you do!

Lee K Branner

23 de nov. de 2015

Scott Lokey, sales department, gave excellent service and he and John Wade provided what we needed to drive away as happy customers. We shopped the "Wade Way"!

Jchandler

22 de nov. de 2015

We had the most personable and genuine experience at Bob Wade Auto! This dealership provides excellent service to their customers. Beginning to end, amazing job! Would recommend them to everyone!

wamp19

20 de nov. de 2015

My wife and I had perhaps the most stress free experience we have ever had while purchasing a vehicle. Dealing with Scott Lokey was like working with a life long friend. He made us feel comfortable, and did whatever was needed to do to make it work.

wackyeight

20 de nov. de 2015

I loved the quick and fast service I received while at Bob Wade, I was in and out in no time. I received a new 2016 CRX and I love driving it everywhere!

LAW2424

19 de nov. de 2015

Dealing with Scott Lokey at Bob Wade Autoworld was like hanging out with an old friend. Job well done. He let me tell him what I was welling to do and he made it happen. Him and Marshall the finance guy really made buying my car there a great experience. I will enjoy driving around in my new used FORD FORCE.

Richard

17 de nov. de 2015

My wife and I just purchased our 2nd Subaru Outback from Bob Wade Subaru in Harrisonburg. Brian Strahin was great as was everyone we met at Bob Wade. Amazing price, no BS, and everything was perfectly taken care of. I highly recommend the folks at Bob Wade even if you, like I, have to drive a bit to get there.

Sparks

16 de nov. de 2015

We highly recommend Bob Wade Subaru. Brandon was great. He was a pleasure to work with. He took his time with us and found us the car we wanted.

marisacagnoli

15 de nov. de 2015

While starting my search for a new used Subaru Outback, everyone I talked to recommended that I go to Bob Wade. I showed up to test drive cars and Brandon Mitchell was very friendly and personable as he told me about the different Subaru Outback options that they offered and helped me figure out what would be best for me. I went back a few days later after deciding that I was interested in a car that I test drove, and Brandon and Steve Gillette helped inform me of the process of what I needed to do to get the ball rolling. They were both very honest with me and understanding of my concerns. When it time came to drive away with my new vehicle, they gave my Outback the best service possible and made sure that I was completely comfortable in it and understood how to operate it. Overall a wonderful experience!!

Warren Heidt

13 de nov. de 2015

After shopping several dealerships for a new car, we settled on a Subaru Forester from Bob Wade. The sales staff where extremely knowledgeable and well versed on technical aspects of the Subaru which is a somewhat unique vehicle in the marketplace. So having been sold on the Subaru, we moved onto the deal. We had already been somewhat turned off by other dealers on non Subaru brands that would not get to a bottom line on the price of the new vehicle. Equally frustrating were low ball offers on our very clean proposed trade in vehicle. Having done my homework before entering the dealership, I knew what I should pay for the new car and what I should expect on a trade offer for my old car. Bob Wade's Sales Manager simply went right to numbers that I knew were honest and straight forward, so we did not have to dance around to get to the bottom line. It was one of the most pleasurable new car purchases that I have experienced in my 50 years of buying new cars. Great Dealership! Great people to work with.

coolmtbiker

10 de nov. de 2015

I have bought three cars from Bob Wade Subaru in the past 16 years. They are straight-up and honest with the selling process and communicated with me through every step of the process. I used the VIP pricing option I can use through the National Ski Patrol. I ordered the car and options I wanted and it arrived earlier than they projected for the price we agreed upon ordering. Brian Strahin was my representative and he was always helpful in the process. I also consulted with Helen Shibut who was also a wonderful person who showed me the models I was interested in.

slefe

10 de nov. de 2015

Brian Strahin was the dealer I was connected to from the time I was first contacted by the dealership after pricing the vehicle online with Consumer Reports. He made buying the new car I wanted easy and painless. I was sold an Easy Care Service warranty after the sale when financing was set up that came with a 30 day 100% refund. After I got home and looked at the material, I decided to cancel the warranty which cost $1764 plus $46.75 tax and called the dealership to cancel. It took about 6 weeks to get the refund for some reason and be aware that ordinarily the sales tax is non-refundable I am told. Without the debacle of the extended service warranty, I could not have had a more pleasant experience in purchasing a car.

HarryS

10 de nov. de 2015

I have been purchasing new cars for 38 years. Never before, have I had such a positive new car buying experience as that which involved Chris Dooley at Bob Wade Autoworld. Bob Wade Autoworld had the Subaru Outback with my desired exterior and interior colors, along with the exact options I wanted installed. Chris Dooley was outstanding in providing me with pricing information via email. Chris was also very responsive in responding to my telephone calls. At 8:00AM in the morning, Chris provided me, via email, with his price on the car. After a couple of telephone calls to Chris, we had a "gentlemen's agreement" regarding the exact dollar amount of the transaction to drive the car off the lot. Later that afternoon, my family and I drove the 115 mile (2 hour) trip to Harrisonburg to complete the deal. Upon arrival, Chris was most professional and continued with his "no salesman pressure" demeanor. Chris was in a league all by himself .... he was so unlike all the other new car salesmen I have dealt with over the past 38 years. Chris Dooley provided nothing less than a completely positive buying experience. The entire buying experience was very efficient. Within 2.5 hours upon arriving at Bob Wade Autoworld, we were driving back home in our new Subaru Outback. I would recommend Chris Dooley and Bob Wade Autoworld to anyone interested in buying a new Subaru. They are in a class above all the rest!

ERE

10 de nov. de 2015

I knew what I wanted, and had visited 3 other dealers. The Bob Wade dealership made it all happen at the price I expected. They were fast, courteous, and efficient. Kudos to Karen, and Candice for making the usually slow, rather painful process of getting the paper work done and picking picking up the car swift and painless. Highly recommended to others considering a Subaru. We drove further than our closest dealer but got a better deal and a better overall buying experience.

Capuano

9 de nov. de 2015

Brandon was by far the most knowledgable dealer that we met with. He was very helpful and should be highly recommended. I would come back in the future.

Anna1234

6 de nov. de 2015

I have had many "bad experiences" with purchasing cars. But I recently helped my daughter buy her first car. She wanted a particular Subaru, so we started researching through the interent and found Bob Wade. Although the dealership was about 2 hours away, we are glad we went through them. Everything was negotiated over the phone with only 2 calls. We arrived the next day, the car was exactly as described, the price and the paperwork was exactly as agreed upon. Things went smoothly and we left very happy!

Jaynerey

5 de nov. de 2015

I absolutely love dealing with a dealership like Bob Wade Subaru. The people are so personable and friendly. They get you taken care of as quick as possible. They are very knowledgeable about the product they sell. I always recommend them when someone I know is looking for a car. Great people, great dealership. I give them 5 stars!

Jason P in Harrisonburg

4 de nov. de 2015

Great car buying experience! Very friendly & knowledgable. Made my car buying easy. Highly recommended! A+ salesman & dealership. Thank you Bob Wade Subaru for making this a positive experience.

Anne&Phil

2 de nov. de 2015

After sending an email to 6 dealers looking for my car, Helen and Bob Wade came in with the best deal by far. They were VERY easy to deal with and helpful every step of the way. We were able to order exactly what I wanted. I am VERY HAPPY with my new car and would recommend Helen and Bob Wade to anyone!

Rhoda

30 de oct. de 2015

Was really impressed with how quick and easy the experience of buying a car was here. Travis made the whole experience very nice would definitely recommend friends and family to buy cars here. So thankful for this wonderful group of people here.

Lizdunham12

28 de oct. de 2015

Dale smith was awesome & got me into a new car within 30 minutes!!! Friendly and got the price down for me & worked with me on monthly payments.

AliCK

28 de oct. de 2015

This was our first experience purchasing a vehicle, so we were a little nervous about the whole process going into it. Bob Wade gave us the best price we came across both here and in other states for the Crosstrek! They spent much time and energy getting us the EXACT car we wanted, without any extra fees. Helen went above and beyond normal salesmanship - she treated us like people instead of numbers. We're very satisfied with all of our interactions with the Bob Wade staff and feel like we got a high-quality car. The accommodation demonstrated at this dealership is unparalleled.

Snowflake2

26 de oct. de 2015

Bought a car for my daughter last month and got treated so well I came back to Travis and the dealership for a trade in and and a car purchase for me.

Carlaj123

19 de oct. de 2015

We stopped by the dealership on a Saturday afternoon. Travis remembered us from a year ago and knew what we were looking for. He was very helpful and immediately took us to a new trade-in. We put a deposit on the car and returned Monday at 5. We were finished up by 7, a quick efficient experience. The car was purchased for my son and he has an excellent ride which should last him through college. The financing was right where we needed it to be. All around we are very happy with our experience at this dealership and I will return!

rhondaw57

13 de oct. de 2015

Best buying exerience ever. Friendly, caring staff. I can not express my graditude for their service. They went way out if their way to help us find just the right car to meet our needs. Thank you!

Kobetic5

13 de oct. de 2015

I went in expecting a high interest rate or payment as a first time buyer. This was not the case. The customer service was exceptional. Very friendly staff

DE Ray

12 de oct. de 2015

I've been searching for some time for a 6 cyl Outback and saw online that Bob Wade in Harrisonburg had one coming in that had everything on it that I wanted. We did pretty much the entire deal through email and phone, and I am very happy with the process. Brian Strahin and Andrew Young were very helpful and Brian worked through the entire purchase process with me. Thanks again to Brian and the staff at Bob Wade! DE Ray

evo8guy

2 de oct. de 2015

i recently purchased a 2003 lancer evo from bob wade Lincoln and it was a very good experience. My salesman was very laid back and did not pressure me in anyway to buy the vehicle. it was probably one of my best car buying experinces

Aidukaitis

30 de sep. de 2015

Came to look and was given opportunity to drive, take home and show the family. After an overnight test we were sold. The sales staff was friendly and the car is beautiful.

Mmff555

28 de sep. de 2015

What else can I say except wow. I visited Bob Wade auto world to test drive a very clean and sharp 2004 chevy impala. I liked it and Scott Lockey worked with me on making my buying experience very easy with no pressure what so ever. The whole team at Bob Wade was curtious and friendly. I would definitely recommend them to anyone looking for a vehicle.

Snowflake

23 de sep. de 2015

We were expecting the car buying experience to be a real hassle. Not true at all! Travis didn't pressure us at all, just tried to get the best possible price for us on the car we wanted and he did!!! We are thrilled with the value we got.. This was such a pleasant experience. Definitely ask for Travis!

Lincoln Owner

20 de sep. de 2015

Forget the routine, high-pressure sales that lack empathic, personal interaction. Travis Utley promotes and believes in the brand he sells. So much so, he insisted that we drive the car home before making a hasty decision.Taking the time to connect with the customer at a personal level is something most sales consultants lack. Bob Wade is fortunate to have an individual like Travis on their team.

Woody4

18 de sep. de 2015

Great experience very friendly staff. It is my 3rd time with the company and ever ytime is a great experience. Love the fact I can bring back for service and have a car to drive while mine is being worked on

Linda

17 de sep. de 2015

We found a great deal online of a used vehicle, chatted online with Dustin Campbell. He took the time to do a video and described the vehicle before we drive 5 hours to go look at it. The experience has been top notch all around. Everything Dustin and him team promised to do, they did. A solid dealership to do business with, highly recommend them !

Subaru Driver

7 de sep. de 2015

This dealer had the make/model/packages & options that I was shopping for at a very competitive price. The transaction was smooth and timely. The salesman was very helpful and, in fact, absolutely outstanding throughout my search and the entire purchase process.

apiwat150

23 de ago. de 2015

Review on Bob Wade Autoworld (Subaru) - Leasing of Subaru Outback 2016 2.5i Limited w/ Eyesight Package. I sent request for quotes via email to multiple dealers in VA and this one offer me the lowest price. They are very honest, and quick. I dealt with Brian Strahin and he is very down to earth, and just simply try to help you. I would recommend my friends and family to Brian and this dealership.

Ron Fravel

14 de ago. de 2015

I bought a 2015 Outback recently and 7 Subarus from Bob Wade Subaru. I have always dealt with Dale Smith and would not work with another salesman. I have recommended Bob Wade and Dale to other potential customers. I have also recommended service with Tucker who will only be my service person. Jeff is great to work with when scheduling. Everyone at Bob Wade is great to work with. I have bought many different vehicles for over 45 years and would strongly recommend Bob Wade and especially Dale Smith.

Agucho03

13 de ago. de 2015

I has The best service i could ever ask, I didn't care how many miles I had to drive to find the car I always want it. Thanks to Helen Shibut which made my search easier. Nice person and service. I would definally recommend this person and the dealer if you are trying to get a Subaru !! Thank you so much for everything !!!!

Debbie

7 de ago. de 2015

Scott, Erin and others treated us great. Very easy going relaxed atmosphere. Though we were all late getting out the door,( we came in later in the day) things stayed cool, calm and collected. May go back looking for a truck.

dane

18 de jul. de 2015

I worked with Dustin Campbell. He was friendly, professional, and responsive. He went out of his way to locate the specific vehicle we were looking for and have it brought to the dealership. The price he gave me off-the-bat was more than $1,000 below that of another dealership for literally the exact same vehicle. I did a lot of research beforehand, and the price he gave me was also significantly below the average price paid for that vehicle nation-wide; it's nice getting a fair price without the hassle of negotiation. The finance department at Wade was also great to work with. The whole process was a positive experience.

Michelle M.

7 de jul. de 2015

This was my first new car purchase, and it went extremely well. I used TrueCar to find the dealership and worked with Brian Strahin. They didn't have the model and options I wanted in stock, so Brian worked diligently to find it. I actually got more car than I expected for less money than other dealerships were advertising. I had to drive about 2 hours to get there, but it was worth it. I see a lot of Subarus where I live, so I'll be sure to recommend Bob Wade to anyone who is looking.

tharris89

6 de jul. de 2015

I worked with Helen Shibut - she was always quick to respond to my emails and answered my questions in details. She was able to thoroughly explain what "extras" this dealership offers in terms of sales and service. Very professional!!

elizabeth

3 de jul. de 2015

We drove over 2 hours to get the deal we negotiated over the internet on our new Subaru. When we got there the person detailing the car just kept drying and polishing it until it was perfect! Brian was easy to work with. Would shop here for our 5th Subaru if we ever wear this one out.

BillG

2 de jul. de 2015

Over the past 18+ months I have purchased 2 used autos from Bob Wade - a Ford Explorer and 2 months ago a Subaru Outback. Chris Hite sold me the Explorer. He was interested in what I wanted, very knowledgeable, no pressure and made my entire experience a pleasant one. After the sale Chris followed up with me 3 times over the next 2 months. The main reason I returned to buy a Subaru from Bob Wade was because of the experience I had with Chris. I knew Helen Shibut, Subaru salesperson, from a civic organization and would see her a few times a year. The last time I saw Helen she was so excited about working at Bob Wade, and raved about how wonderful her used Subaru was. When I saw the on-line listing for the Outback, I called Helen with full confidence that I would again be treated well at Bob Wade Auto World. Helen did not disappoint. She was enthusiastic, knowledgeable, no pressure, and customer-focused like Chris Hite. Helen has also followed up with me after my purchase. All of the staff at Bob Wade that assisted me with my purchase were wonderful and made me feel at ease with my major purchases. Additional thanks to Steve G. (Explorer) and Erin B. (Outback) as they handled the paperwork and answered all my questions. Thank you Bob Wade for the best car buying experiences that I have ever had!

FirstOutback!

1 de jul. de 2015

We were a bit nervous about buying a car long-distance (internet price quote, phone / email correspondence) - but we had a great experience! Dustin Campbell, our sales rep at Bob Wade Subaru, was terrific. He was available by phone & email anytime to answer questions and made the purchase quick and easy (2015 Outback). We never visited the dealer in person - but he provided all the info we needed, without any pressure or surprises. The paperwork was prepared for us in advance (car registration, financing, etc.) & we were very happy with the price. Dustin even arranged to have the car delivered to us - since we live a couple hours away. Glad to recommend!

KP & CE

30 de jun. de 2015

Honest, no haggle pricing. Had car when promised and all pre-delivery items completed. Probably our best buying experience to date, and absolutely recommended for anyone looking to be treated with courtesy. They appreciate their customers!Dustin is an excellent example of what you should encounter when buying a car. Relaxed, no pressure, very well informed, and just all around easy person to work with on a large purchase.

Tracy 4321

20 de jun. de 2015

During my recent purchase of a 2015 Subaru from Bob Wade Sub., Dustin Campbell was very helpful with all my questions and his patience explaining to me the technology features of my new car. It was an overall excellent experience and I gladly recommend this dealership. Thank you Dustin.

joe dog

18 de jun. de 2015

My wife and I searched for over a month for the perfect new car. We found it at Bob Wade Subaru. Thank you Brian Strahin!

jphillipsbrown

15 de jun. de 2015

From start to finish, my experience with Dustin and Bob Wade Subaru was positively outstanding. I used consumerreports.com to contact several dealers initially, but many of the dealers in our area responded with prices that were just too high, and they weren't very flexible. Dustin, however, wrote immediately to let me know that he could offer me an even lower price than the guaranteed price negotiated through Consumer Reports. Intrigued, I contacted him, and he immediately set to work finding a 2015 Outback that matched my specifications. Within 30 minutes, he had found my car, and before the day was out, I was able to put a down payment on it. When I came to the dealership to pick it up the next week (in fact, they managed to get the car even earlier than promised--so convenient!), the car and the paperwork were all ready and waiting, and Dustin walked me through all the car's various functions. To my utter delight, he also told me that the car had come with a few unanticipated extras--all at no extra charge! The car has been wonderful--of course--after all, it's a Subaru. To top off such an excellent experience, Dustin followed up with me to make sure everything was okay with the car, and he even left a happy birthday message for me on my phone. I cannot recommend Dustin highly enough, and I would not hesitate to send any family member or friend to Bob Wade--what an amazing place! Thank you so much!

Subaru2015

1 de jun. de 2015

We have been customers of Bob Wade for over 15 years! Our most recent purchase was this past Saturday - we purchased a 2015 Subaru Forester - we simply cannot say enough great things about Steve Gillette and Dustin Campbell, they are so professional, very accommodating and work VERY hard to please their customers. We've not been in a more cleaner facility, as well. It was literally like having "the red carpet" treatment!

StylnCamaro

1 de jun. de 2015

My salesman was Dustin Campbell and I can't say enough about this guy. He made me feel like I really matter and kept me in the loop on when the car would arrive and answered any questions I had at any given time. From the first email I could tell he was much more than a salesman looking for a commission. Left me a personal you tube introduction to himself, didn't hesitate to give out his cell phone number and made himself available whenever I called. A++ experience. And I would drive another 12 hr 600+mile round trip to buy another vehicle from him

Becca

31 de may. de 2015

Brian, the salesman, offered to meet us an hour away with the car we were interested in looking at as we didn't have time to make it into the dealership. He literally went the extra 60 miles for us.Thank you I love the car!

Mary1cheer

25 de may. de 2015

Chris & Candice were the best dealership representatives I've ever worked with. They listened and fought for a vehicle that could hold its value and give my son & I a miracle. I'll never go anywhere else. Professionalism, care, compassion, and dedication were top notch!

Melissa Warble

21 de may. de 2015

My best experience ever, in purchasing a vehicle was at Bob Wade. I will be a forever customer. From start to finish they exceeded my expectations. They listened to my needs and wants. Brandon was great. The entire staff was wonderful. I was treated respectfully. They went out of their way to make sure I had what I needed and wanted and they knew how to accomplish it for me. Candace in financing is a wiz, confidential, and great to work with. The rest of the staff, throughout my purchase, were very receptive and friendly. I have had some terrible experiences at dealerships and some I wont return. Not this time! John Wade has a class act dealership. And I love my new car!! :) :)

Tom15wrx

14 de may. de 2015

Called ahead told them what I was looking for. They said they had it and ask what time I would be there. Pulled in the dealer they had the car up front ready to be test drove. Dale Smith was the salesman and did a great job. I got the deal I wanted and left in a new car. Highly recommend bob wade subaru!

teresa51

1 de may. de 2015

Dealing with Helen Shibut was very pleasant. She was very professional and friendly. She made sure everything was right with my new Forester. I appreciate this. Also I felt she listen to what I wanted to do.

JMU Studebaker

30 de abr. de 2015

My 2015 Forester XT was the second Subaru and the eighth vehicle my family has bought from Bob Wade. I live less than a mile from a different Subaru dealer but we keep returning to Bob Wade because they are always friendly to us and our dog and have given us what we considered "fair" for some less than perfect trade-ins. Dustin took the time to show me how EyeSight worked and the whole experience was as easy as buying a car can be. The service department is also top notch. The employees are helpful and knowledgeable and don't try to sell you service(s) you don't need. The Subaru dealer closest to me seems to always recommend either a fluid flush, cabin/engine air filter change, or alignment regardless of why you bring your car in.

2ndSubaru

24 de abr. de 2015

Dustin Campbell made my purchase of a 2015 Subaru Crosstrek XV a pleasant experience. He was professional, friendly, courteous, and knowledgeable; he took the time to answer my questions in detail before, during, and after the sale. The bottom line is that I am now the happy owner of my second Subaru. I only wish I'd gone to Bob Wade Autoworld first, instead of shopping around at other dealerships.

Subaru2

18 de abr. de 2015

Brian Strahin knew we were on a tight schedule. He and staff met us at the door, car was detailed and ready, paperwork in order, and all were ready to address our needs and introduce us to the vehicle's features before sending us on our way.

TK65

10 de abr. de 2015

Just got home from a very satisfying car buying experience at Bob Wade Autoworld's Subaru dealership. We had spoken to many Subaru dealerships in Virginia and from the beginning Brian Strahin, our sales consultant, answered any and all questions. We were never pressured to purchase. We did most of our negotiations over the phone. Erin and the rest of the Finance department team made this purchase go very smoothly. Cant say enough about this dealership. The best people and the best service. Will strongly consider purchasing here again.

WS4879

9 de abr. de 2015

We recently purchased a new Outback at Bob Wade Autoworld. Our sales consultant, Helen Shibut, was very professional and prompt in answering the many questions we had and completing the deal. She has also followed up to make sure we were understanding the many features of our Outback and provide help if needed. We have purchased a number of cars but this was the easiest and most enjoyable of any. There was no pressure at anytime from anyone at Bob Wade Autoworld - only information to make an informed choice. There were no games like many dealers try. We would highly recommend Helen and Bob Wade Autoworld to anyone looking for a car.

KBeckley79

7 de abr. de 2015

As a new car buyer right out of college I was extremely impressed with BobWade Autoworld. I was looking at a Legacy closer to DC and found an almost identical vehicle at BobWade. Dustin made his firt impression more positive than any experience I'd received from other places. He made car buying easier and personable. From day one he was always there to provide information on the car, check to see how his customers were and was very committed to getting the car I wanted. He went out of his way to find the car I was looking for and even stayed late with the Manager to ensure the car was perfect upon arrival. This dealership only wants your complete satisfaction and will go out of their way to provide just that. The price was fair for the vehicle and the customer service was exceptional. I will drive the 80 miles again to purchase another vehicle from this dealership in the future. Highly recommend them!!

Barbara

31 de mar. de 2015

Dale was excellent to work with. They had the Subaru we wanted . He answered all our questions and made the process very easy. The whole buying experience went smoothly. Thank you Bob Wade Team!

bevers1946

23 de mar. de 2015

When we decided to purchase a Subaru our final choice was Bob Wade in Harrisoburg. I had heard great thing about them from our neighbors, who were long time customers. I started with Andrew Long on the internet and had Helen Shibut as our sales person. She made it very easy to puchase our 2015 Forester, it was effortless. She followered up during and after the purchasing process to make sure everything was going alright. I never had such an easy car buy. I would definetly recommend Bob Wade to anybody who is looking to buy a new car.

Ron

23 de mar. de 2015

Dale Smith is great to work with. My wife and I have purchased 3 Outbacks, 4 Foresters, and 1 Legacy from Dale and Bob Wade Autoworld. Jeff and Tucker are great to work with in the service department. Everyone at Bob Wade Autoworld is great to work with.

jayman

16 de mar. de 2015

Pleasant, professional and positive car buying experience. Great staff to work with. Would recommend this dealership. Website was a nice touch and response time was super quick.

BrookeGoodwinDDS

15 de mar. de 2015

Wonderful customer service, great price. I couldn't have had a better experience. This is my second Outback but my first experience with this dealership... will never shop anywhere else. Highly recommended.

JG

11 de mar. de 2015

We loved our first two Foresters, and when we moved to VA we were delighted to find the Bob Wade dealership in Harrisonburg. We took Forester #2 there for service and were impressed with the friendliness, competence, and efficiency of the service manager and mechanics. When it came time to buy Forester #3, we headed to Bob Wade, then compared offerings and prices to other dealers as far away as Richmond, VA and Annapolis, MD. Bob Wade provided us an excellent choice of models at a fair price. I give the sales staff high marks, and we wouldn't hesitate to recommend Bob Wade for service or for that next new Subaru.

Justin

25 de feb. de 2015

Great dealership, friendly staff! Overall good buying experience, went home with a great vehicle!

Happy customer

14 de feb. de 2015

After lots of research, I knew what vehicle I wanted and how much I wanted to pay. Brandon Mitchell helped me find the right car at an even lower price than I had hoped for. I could not have been happier with the no pressure, honest and helpful attitude of Brandon Mitchell. I would definitely recommend Brandon and this dealership to anyone looking for a new or used vehicle.

zoe

10 de feb. de 2015

From the first time we stopped by the dealership in the spring of 2014 until we bought a new Forester in February 2015, Brian Strahin and everyone else we met were always courteous and upfront with us. We got an excellent price on the new Forester, and a fair price on our trade after comparing with an appraisal from CarMax. The paperwork process at delivery got a bit tedious, but that is the nature of the process anywhere. The staff was never pushy and stood behind all representations made even though the vehicle we wanted had been sold and the sales manager had to get an identical Forester from another dealer. No hesitation in recommending this dealership.

tbentson

6 de feb. de 2015

needed to replace by '13 Outback, totaled in wreck. In checking on-line, saw just a few cars that met my needs, scattered over 100 mie radius in Northern Va and Maryland.Bob Wade's folks responded to email quickly, clearly and without trying to lead me anywhere beyond what I was interested in finding.When I went to the dealer, they were very busy, but nevertheless got Brian to work with me within 2 minutes of arrival. Brian and the sales manager got to their bottom line quickly, with minimal haggle, and their bottom line was over $900 less than exactly the same car, with same mileage, closer to DC Needed wheel well liners installed, which was done within two days. Closing went quickly, with minimal pressure for add-ons. The car arrived completely ready-to-go. It' certainly worth the pretty drive to Harrisonburg to give Bob Wade a shot at your business. I know I'll go back.

luvin1only

5 de feb. de 2015

Was waiting on financing for a mini van and instead of going to bat for us with the banks, we went through our own finance place and right before I got word that we were approved ,they sold the van out from under us!!!!!

RickG

23 de ene. de 2015

Looking for a vehicle for over a year. Brian, my sales consultant was very helpful, kept in contact and made the actual buying process extremely easy. He gave me several options and styles of vehicles all without being pushy or overbearing as some sales people can be. We test drove several cars and after I found what I liked, Brian found one in the color and with the options I had requested. My first Subaru, a Crosstrek and I could not be more pleased at this point. Brian gave me a full tour of their facility, introduced me to the other personnel along with the service manager. After the sale and I had taken the car home, Brian called me to see what I thought and how the car was meeting my expectations. Great sales process and follow-up. Highly recommended.

swealthy

20 de ene. de 2015

Very friendly and helpful staff. Everyone seemed genuinely concerned that we understood the process and made sure we were comfortable with the whole process. It is quite an involved car buying procedure, but everyone was very helpful and informative.

Cavemama

16 de ene. de 2015

Super dealer. Great people to work with. They even made sure our kids where occupied while we dealt with paper work. Would recommend to anyone looking to buy a car

Rick

15 de ene. de 2015

I recently purchased a Volvo wagon for my wife from Bob Wade Autoworld in Harrisonburg Va. The lady who sold me the car (Helen Shibut) was excellent. She was friendly, yet professiona,l and my wife loves the car. When my wife is happy I am happy. Thanks HelenRick Showalter

Melba

31 de dic. de 2014

Scott was awesome to work with. Highly recommend. Continue my referring and I will be back for future sales. Couldn't meet a better team.

cda

29 de dic. de 2014

I searched several dealerships looking for a Chevy Silverado. I looked at several used and found one at Bob Wade Autoworld. The price was attractive and the vehicle was in good condition. The sales person was great to deal with as well as the finance team. They were able to meet my purchase price, financing rate, and term that I was looking for. There were a few minor issues with the truck and they corrected them with no hassle.

cwratchford

29 de dic. de 2014

This was my first time buying a brand new vehicle. Scott was very helpful and his sense of humor made things easier! Overall experience was good. :)

jph4220

27 de dic. de 2014

Wonderful sales and delivery experience from Scott and Derek... Derek does an excellent job of explaining the technology in the Subaru Limited. We are extremely happy with the experience.

abschell

14 de dic. de 2014

This was my first time buying a car and everyone made it a very placent experience. They were very friendly and helpful with all my questions. I recommend Bob Wade subaru . they have good quality cars and good deals.

Former Honda owner

14 de dic. de 2014

I have gotten two cars from Bob Wade Auto World. One was new and the other used. Both times we were treated like family. We went to a couple of surrounding dealers and felt pressured into buying a car that we showed interest in. Taking our credit info and running it through before we decided to get the car was a total turnoff. Scott Lokey was friendly, helpful, and never pressured us. There was one problem with the used car we got, and had no problem with them repairing it. I would not hesitate getting another car from them and dealing with Scott Lokey as my dealer.

htdjr

25 de nov. de 2014

Have been dealing with Wade Auto for about 14 years. Will continue to do so because of the great customer service and knowledgeable staff . Josh did a great job of explaining everything on our new Forester and was very accommodating. Have always appreciated the excellent service department, especially Jeff and John. Candice completed the financing quickly and was very pleasant. Absolutely no reason to go elsewhere.

p4progress

23 de nov. de 2014

On October 11th 2014, my wife and I traveled over 130 miles (one way) to Bob Wade Subaru in order to purchase a 2014 Subaru Impreza. This was the 11th Subaru that we have purchased or leased over the last 19 years, and each and every one of them were purchased at Bob Wade Subaru.Why Subaru? Most Subaru owners will know that this question doesn't even need to be addressed. Subarus have proven to be rugged, reliable vehicles that perform exceptionally in all types of weather. They will definitely take where you need to go, when you need to get there, and they will continue doing it for year after year. Two of the 11 Subarus that I purchased were used models with over 160,000 miles, and I didn't hesitate in making the purchase when it came to dependable transportation.Why Bob Wade Subaru? Our first transaction back in 1995 was due to the proximity of the dealership to where we were vacationing at the time. Every transaction since then has been due to the positive experience with Bob Wade starting with that first transaction. The Bob Wade sales, service and parts departments are like family to us, and we don't hesitate to pass several other Subaru dealers to make the trip to Harrisonburg to take our business to Bob Wade. The pricing has always been more than fair, the service has been excellent, and the customer service has been outstanding.Why Dale Smith? We met Dale while shopping for a 2006 Tribeca and have been working with him ever since, purchasing 8 of our 11 Subarus through him. Dale's easy going style makes the customer feel at home, and his way of doing business is to serve as a true advocate for what the customer want. He doesn't try to sell the customer more than they need, and he works with the customer to make sure the best possible price is obtained. We have been dealing with Dale long enough that it has gotten to the point that our last few transactions have been handled primarily over the telephone. I will call Dale, tell him exactly what we want, and he will find it and make it available at the lowest possible price. There is no need to haggle, and there has never been a case where we were asked to "settle" for something other than exactly what we wanted. Sales people like Dale are very rare, which is one more reason we make the 260 mile round trip to deal with him.Our experience with Subaru has been outstanding. Our experience with Bob Wade has been totally enjoyable. And out experience in dealing with Dale Smith has been phenomenal. We will continue to travel to Bob Wade Subaru for our sales and service needs.

tombarnett

20 de nov. de 2014

Andrew Long was the most helpful of all internet agents interviewed; pushy not. Best offering price. Most options I wanted. Date for Subaru pickup earlier than expected. Met by Brandon Mitchell; encouraging even though I forgot my driver's license; Candice Stearns, same thing,calmed my embarrassed humbled spirit. What took all afternoon, should have taken 45 minutes because of my error. Even met some of repair shop staff because I of a question.Kim: thanks for the loaner to use while having one service done.Purchased the Subaru Forester Touring for its safety rating and options that would make it that way. Oh, and the 3 year old grandson received a signed football; happy active kid. Thanks to everyone

ornfam

15 de nov. de 2014

Thanks Brandon Mitchell - Appreciated the straight forward information and helpfulness. Answered all our questions in relaxed manner - didn't feel pressured - enthusiastic without overselling - Even programmed the blue tooth! Feel like we got a great car at a more than fair price in an inviting atmosphere. Well done.

aa2h

12 de nov. de 2014

Brian immediately understood that we'd done our research and knew what we wanted and he promptly and efficiently got us the information and quotes we needed, yet beat every other dealer in a wide area on price. He answered all our questions both before and after the sale. The whole staff was efficient and helpful - an overall great experience.

JoyceW

6 de nov. de 2014

We traveled from Cleveland to Harrisonburg because Bob Wade Subaru had the car we wanted. We couldn't be more pleased with the way our transaction was handled. Based on our experience,we would recommend this dealership without hesitation.Our Sales Consultant, Brian Strahin, did a great job keeping us informed and walking us through the sales process and we couldn't ask for a nicer person to deal with. If you are looking for a Subaru, do not hesitate to visit this dealership!

joyce11235

5 de nov. de 2014

We traveled from Cleveland to Harrisonburg because Bob Wade Subaru had the car we wanted. We couldn't be more pleased with the way our transaction was handled. Based on our experience,we would recommend this dealership without hesitation.Our Sales Consultant, Brian Strahin, did a great job keeping us informed and walking us through the sales process and we couldn't ask for a nicer person to deal with. If you are looking for a Subaru, do not hesitate to visit this dealership!

Joe

26 de sep. de 2014

First, I must acknowledge that my review may be partly biased by how much I like our new Forester Premium, which fully deserves its Consumer Report's rating as the best in its class. That said, this purchase experience was different than with all my past vehicle purchases. This is the first dealership I've been to where no-one was pushy. My sales person owned a Forester and did a through job of showing all the vehicles features in a friendly, non-pushy way. The other staff I dealt with were equally friendly and helpful. They seem to believe that Subaru cars largely sell themselves, which was true for me. I researched to find what I thought was a fair price, which they accepted after checking with the sales director. The Forester came in perfect shape. The dealer services sound good and I plan to have it serviced there, which I don't usually do. My wife has become possessive of the Forester, and I'm seriously thinking of getting one for myself..

Sunsand

25 de sep. de 2014

The services offered by Bob Wade Auto is very good. The sales are friendly and try to solve your problems. At the same time, the car condition is perfect. The warranty is satisfactory.

ksmith

23 de sep. de 2014

Andrew Long was very helpful in answering my MANY questions over a course of a few months. This was my first experience buying a brand new car and I had numerous questions. I made a few trips to the dealership prior to making the commitment and everyone was extremely helpful and very patient! I was very anxious about selling my old car and buying a new one but everyone at Bob Wade made the process pain-free! I look forward to dealing with BOB WADE SUBARU in the future and can't wait to see what my new CROSSTREK can do in the snow!!

peapull

23 de sep. de 2014

Knowledgeable, friendly, accommodating, soft sell since the product sells itself ..best dealership ever been to...will buy my next Subaru here when the time comes...:-)

Cleva Rodeffer

21 de sep. de 2014

In a nutshell: Smooth transaction, an Excellent salesperson and a Super nice staff make a great combination for a customer. This dealership has it all.

Charlie Coppedge

21 de sep. de 2014

Our sales rep was very knowledgable about the vehicle we were interested in and not high pressure at all. It was a very enjoyable experience dealing with Dale Smith. We would certainly deal with Bob Wade Auto World and Dale Smith again.

John and Marlene Lyon

19 de sep. de 2014

After searching for a 2010 Lincoln on line we found the one we wanted. Being 510 miles away my husband and I were hesitant to make the 9.5 hour trip to see our dream car. After speaking with Andrew ( online salesman) he assured me "you won't be disappointed". We took his advise and started our journey. We arrive tired 10 hours later and was greeted by Chuck Good our salesman. He made us feel so welcome !!! Just seeing the towncar made us feel it was all worth the trip.We proceeded with the paperwork and was directed to Erin. She was kind and efficient showing us extra options we could perchase. We were even given a signed autographed football. Wow !!!! Your staff made buying a pleasure. Our trip thru the Valley will not be forgotten. Thanks Scott you run a tight ship. John and Marlene Lyon

grayjoy

18 de sep. de 2014

Josh Fleming was a very professional sales rep. He showed us the models we were interested in and took the time to make sure we knew about all the bells and whistles on the car. I did not feel pressured at all so this provided for a very nice experience. He even delivered our car to us when it was ready. I recommend this dealership and Mr. Fleming very highly! A+ service!Virginia R Lakeypurchaser of 2015 Subaru OutbackPS I love my car!

facebook is crap

27 de jul. de 2014

Saw the car from an on line ad from Bob Wade Auto World. The car was described over the phone and was exactly in person as it was described over the phone. All the information on the car's history was pulled and given to me the phone and a copy in person. Everyone was very friendly and I did not feel pressured to buy the vehicle. I bought because on the honesty of Chuck Good over the phone the dealership treated me well upon arrival.

Brian Strahin

25 de jul. de 2014

From start to finish the buying process was great! Bob Wade Autoworld stands apart from the competition with their dedication to customer service. I will be buying my next car there as well!

Chuck Good

25 de jul. de 2014

My husband purchased a 2010 Chevy Tahoe LTZ from your dealership, and said he had the most pleasurable experience he has ever had purchasing a vehicle from a dealer. Every aspect was taken care of very efficiently, and it was hassle free. He loved the experience, and I love the Tahoe!!! Thank you very much!!

Oracle14

16 de jul. de 2014

My husband purchased a 2010 Chevy Tahoe LTZ from your dealership, and said he had the most pleasurable experience he has ever had purchasing a vehicle from a dealer. Every aspect was taken care of very efficiently, and it was hassle free. He loved the experience, and I love the Tahoe!!! Thank you very much!!

xfit8

13 de jul. de 2014

From start to finish the buying process was great! Bob Wade Autoworld stands apart from the competition with their dedication to customer service. I will be buying my next car there as well!

brew10181

2 de mar. de 2011

Was told the car I was buying had been sold by them originally. Promised the service records for the car. After at least 1/2 dozen phone calls and many, many emails all of which were ignored. I drove the 100 miles back to the dealer to complain to management. Twenty minutes after I left, they suddenly had the information I needed, but only verbal, still no written records. Right.... after 6 weeks of nothing you have the answer in twenty minutes, and I'm supposed to belive you. No, and never again.

maddie

1 de feb. de 2010

I was recommended to go here for a state inspection and I'm sorry I did. I knew I needed 1 light replaced, but found out I needed 4 lights replaced ( without my knowledge or consent to do the work). In addition, the inspector was not available for comment and the "bad" lights couldn't be found. What was supposed to be a pleasant , unobtrusive visit, turned out to be a very regretful experience. Not only did I feel taken advantage of when I left, but I also felt I was rudely treated by the general manager. I am disappointed with the company and I learned the hard way that there is no such thing as a free lunch or a free inspection.