James Froelich

17 de nov. de 2016

Apprecited the fact that they went out of their way to wash inside of windows after service was completed as it is difficult for senior citizen to do.

John Berenz

14 de nov. de 2016

Consulted with Charles Pluegers in the service dept about recommendations for tires for my GMC truck. Very happy with his recommendation, excellent service and extremely satisfied with my four new tires!

F-250

13 de may. de 2016

Having come up from Racine to purchase my truck, I found that simply one phone call brought me in the door, and I brought my truck home that day! I could not be happier with the service I received from Justin Raff, and couldn't have been happier with the process. It was a great experience, and I will definitely be back in the future as Justin is a low-pressure salesman, who wanted to be sure I got EXACTLY what I wanted. We went on a test drive, and he urged me to try the truck on a bumpy road as I often times take my vehicles off road for work purposes. I was extremely surprised by the ride, and the quick and efficient dealing in finance made it all the better. Clean up crew that got my truck ready was phenomenal. If you are looking for a great car buying experience, visit Justin at Boucher, and work closely with Jeff Samp to gain the best buying experience around.

One less sale

20 de ago. de 2015

I set up an appointment to see a used car this dealership had listed on Cars.com. The person who I was supposed to meet was not there on the day of the appointment and no one seemed to know why. The car was misrepresented in the online listing and had multiple signs of front and rear impact damage as well as three documented accidents on the Carfax report. The different interior parts did not match with each other and were obviously pieced together salvage parts. The car didn't even have all four hubcaps. The salesman kept asking me to turn on the AC during the test drive despite me telling him it was on and appeared not to be working. He also described the car as being in excellent condition while gesturing directly at one of the aforementioned damage areas. This the one of the junkiest cars I've ever seen offered for sale at a dealership and was very badly misrepresented in the Cars.com ad as well as by the salesmen on site. Finally, the salesman continued to send me e-mails after I explained why I wouldn't be buying the car and requested more than once that they stop contacting me. This dealership has lost my business now and in the future and I will be recommending others avoid it as well.

Jeanne

24 de jun. de 2015

Emily at Gordie Boucher was very nice to work with. She did not pressure us, but worked with us, especially in helping us coming to an affordable price point. Wonderful deal on our trade in. Purchasing process was very easy and relaxed. Did a great job on educating us on all the "bells and whistles" in the Ford Fusion Hybrid. So far very impressed with the car. Highly recommend this dealership

Jim Pfarr

11 de jun. de 2015

First off, let me start by saying I am NOT a minion of the dealership, or the manufacturer, or Sauron, or any of the multitude of conspiratorial evil forces seeking to influence hapless consumers. I'm just an average guy, retired Air Force, hard working professional who wants to pass along a good experience. I'd been eyeing the 2015 Mustang for the past 6 to 8 months and finally made the decision to jump in and buy the car I've been wanting (lusting after is more like it). I went to the Milwaukee car show, checked options, investigated pricing, and done all the homework on my trade it so I would be prepared for what I figured would be the inevitable painful experience of buying a new car. I honestly thought about voluntarily going to have a long, slow root canal instead of trying to buy a car, but common sense and an undue sense of bravery led me to forego the excruciating pain of a dental procedure. Well, this time my darkest fears went unrealized. Mind you, my preparations still served me well (and I always tell my fellow consumers to be thoroughly over-prepared before buying), but when I went into the Boucher dealership and talked to Dave Reed and the staff I was pleasantly surprised at how comfortable and welcome I felt. Dave was informative and accommodating, and of course he could tell I knew what I was talking about (at least he had the sense to make me feel that way). They had the car in the color I wanted, it was at the price I expected (no pricing shenanigans were even attempted), and even though I didn't get the trade-in price I expected for my 2010 Charger I was able to negotiate the price up a little. They even helped me get a military discount I hadn't thought about. The dealership looks like most other dealerships - basically a 1970's man-lounge updated and cleaned up with a new facade. Can't help that, but it didn't detract from my otherwise positive interaction. When it came to financing I again had my ducks in a row, and they matched the best offer I could must with a credit deal from BMO Harris. There were the typical upsell offers for body coatings and service plans, all of which I chose to accept to take care of my Mustang, but there wasn't the usual high pressure and overt manipulation I've come to expect. Of course this isn't my first car-buying rodeo and I knew these upsell opportunities were coming, but I felt I had ample opportunity to say no and make my own decisions. They even asked leading questions to qualify me for a lease - which can be an affordable way to get a car if you are on a budget. All in all I have to say this was one of the best car buying experiences I've had ... in a long line of hard-fought car buying rodeos. They had me in and out in about 3 hours, in time for me to get to a dinner party I had planned (and which gave me the opportunity to show off my new toy!) Do I recommend Boucher Ford of Menomonee Falls? I sure do. BUT - I highly recommend, urge, stress, and shout from the rooftops that you do your homework before you go car shopping. It makes you that much more ready for the experience, and it makes their job a whole lot easier too when they're dealing with a well educated customer.

Eric

2 de abr. de 2015

Boucher has always been very curious and helpful. They were easy to schedule my service with.

ford fiesta

2 de abr. de 2015

Boucher was quick at scheduling our service appointment and the service was finished quickly.

Lee

2 de abr. de 2015

Boucher Ford of monomee was fast and courteous. They installed my running boards quickly.

Nevi Bermnma

2 de abr. de 2015

i really enjoy working with Charles who was my advisor and mike the service manager really takes care of his customers.