herb0

10 de nov. de 2016

Very pleased with all aspects of this car buying experience. We have purchased Santa Fe's in the past and this is an excellent all around vehicle for our family.

jjorenby0

10 de nov. de 2016

As I said in my previous survey, Kevin Hart was very helpful and informative, without being pushy or overbearing. He answered all my questions...and gave a great deal of information I didn't know to ask about! His helpfulness and courtesy are the reasons I came back to your dealership to purchase my Hyundai instead of the dealership in Madison. (I don't remember the name.)

garybourassa

8 de nov. de 2016

Great salesman! Great manager! Great finance manager! Great dealership experience! Awesome vehicle! We would recommend this dealership to our friends and others. Keven Heart is a super salesman.

willie_harrison

5 de nov. de 2016

I feel i was treated very good by my sales persons. my overall experience was very was very good. I woud definetly conside buying anothe car or truck from your dealership.

lizhaldemann

3 de nov. de 2016

Everything about my experience was good. I am happy with my 2016 Sonata hybrid purchase and look forward to working with them again in the future.

1suzt

2 de nov. de 2016

Thank you for listening to what I wanted, thank you for patience as I changed my mind often, thank you... I will return and I will recommend your dealership.

jott81

1 de nov. de 2016

The staff were all very professional and helpful. They made me feel welcome from the start and made sure I went home with the vehicle that was right for me.

elgalarza

27 de oct. de 2016

Fawn is a great sales rep. She went above and beyond the call of duty. Very helpful, professional, friendly. When we bought our last vehicle (not Hyundai) we were given great treatment until we left the lot. Then when we called back it was impossible to reach the person (he didn't return calls) and when we did he wasn't helpful and treated us like we didn't matter. Fawn has never been that way, she still treats us like we matter and are important to her. It's reason like this that we will continue to come back.

Glo

22 de oct. de 2016

We were given several options, after stating what we were looking for. The service was welcoming and we did not feel rushed or pressured.

Glo

22 de oct. de 2016

Our needs were listened to and we were given prompt, professional service. I was given multiple choices, so that I could make a decision on what would meet our needs. I was not pressured or rushed in any way. We were able to get the vehicle we wanted to meet our budget criteria.

Rick53220

19 de oct. de 2016

I recently purchased a 2017 Genesis G80. I went with the 36 month lease program since the rates were very reasonable. My sales representative was Alex Dominguez. He went over all of the outstanding features of the G80. I was able to test drive the G80 and Alex continued to point out the features of the car during our test drive. The negotiation for the G80 and my trade-in went quickly and smoothly. Boucher didn't have a G80 in stock in the color and options I wanted but they were able to locate one very quickly and had it on-site in 2 days. On the day I picked up the G80, Alex demonstrated all of the features of the car and ensured that I understood how they worked. I am very please with the work Alex did and the overall service provided by Boucher Hyundai, This is my third purchase from a Boucher dealership and my second one from the Hyundai dealership.

Rick53220

19 de oct. de 2016

I recently purchased a 2017 Genesis G80. I went with the 36 month lease program since the rates were very reasonable. My sales representative was Alex Dominguez. He went over all of the outstanding features of the G80. I was able to test drive the G80 and Alex continued to point out the features of the car during our test drive. The negotiation for the G80 and my trade-in went quickly and smoothly. Boucher didn't have a G80 in stock in the color and options I wanted but they were able to locate one very quickly and had it on-site in 2 days. On the day I picked up the G80, Alex demonstrated all of the features of the car and ensured that I understood how they worked. I am very please with the work Alex did and the overall service provided by Boucher Hyundai, This is my third purchase from a Boucher dealership and my second one from the Hyundai dealership.

emilyeluv

15 de oct. de 2016

My salesperson knew exactly what I wanted and got everything handled in a very timely manner. This was probably my best car buying experience to date!

becky_seprish

15 de oct. de 2016

My husband did all the hard work to get the best deal for my 2016 Hyundai Sonata & did all the financial stuff over the phone so we didn't have to be at the dealership for hours. I told my husband that this Hyundai dealership is probably the most welcoming & the best dealership I have ever been to. I wouldn't go anywhere else. I told Ryan the Sales Manager that I always have a hard time getting the car seat out so when I put it in my new car, I was having lot of problems & he took it upon himself to make sure it was nice & secure. Normally he says he does not do that because he doesn't want to be responsible if something would happen. It was more secure than what it was in my old car. I am not sure about the rest of the staff there but I do know that Ryan & Fawn are the best. I would definitely come back & work with them if they are still there in 3 years....LOL I think when you have friendly & not pushy car sales man (woman) you have a more welcoming environment.

lthao0507

14 de oct. de 2016

Great first time exerience. Felt like we've been long time customers! Brad S. was a wonderful salesman. We would come back to shop there again.

bwe0

11 de oct. de 2016

We were overall disappointed with our experience at the dealership. The Salesperson, Darlene, was attentive and followed up well. The F&I person, John, really tainted our experience.

dianehlers

9 de oct. de 2016

I am very happy that I drove several SUV at Boucher Hyundai and found one that will be affordable and safer than my past vehicle. With many safety features like Blind Side and Rear end warning systems which will provide me more safety on my future trips.

Rags69

8 de oct. de 2016

John was knowledgable and helped us in determining our needs, overall very good experience. He followed up a few days later with a phone call and answered our questions.

melmart722

6 de oct. de 2016

We were greeted by name when we arrived, as we had been communicating via email prior to our visit. We were introduced to Fawn, who is fantastic! We didn't know if we wanted to buy or lease, or if we wanted a new or used vehicle. We were presented with many prices and options, along with the necessary information to find the right vehicle for us. We were never rushed into making a decision and never felt pressured during our visit. Fawn made sure we knew how to use all the features of our new vehicle before we left, and gave us her cell phone number to call if we need anything in the future. Such fantastic customer service! We highly recommend anyone who needs a new car to see Fawn!

Connie B.

4 de oct. de 2016

After concluding that the Hyundai Sante Fe Sport was the car for us, we researched dealerships. Hands down Boucher Hyundai was the best dealership to buy our car. They have very competitive pricing. Darlene Larsen worked well with us and got the car price down to within our range. We would highly recommend shopping with Boucher Hyundai.

TAK

4 de oct. de 2016

We had trouble closing a deal with another dealership. So we took the car specifications to Boucher Hyundai and were given excellent service by Alex Dominguez. He was very professional, hospitable, accommodating and informative. We're very happy with the experience. Thanks!!

Ljd

28 de sep. de 2016

Darlene Larson was able to pick out the perfect car for me after brief email and phone conversations. I love my new car and she made my purchase fast and easy.

estil1955

23 de sep. de 2016

Extremely friendly and professional staff. Excellent number of vehicles to select from. Reasonable pricing. Alex Dominguez, the sales person I worked with, is exceptional. He goes out of his way to make certain you are comfortable, he makes every attempt to understand what you need in a vehicle and he goes above in beyond to communicate via phone and email regarding pricing and availability.

grr8biker

17 de sep. de 2016

Professional and honest, went out of their way to be helpful. We got the exact car we were looking for. Very satisfied with the car we chose.

Repeatcustomer

14 de sep. de 2016

Mike Loicono was very personable and curteous. He answered all my questions. I felt that he was not trying to steer me to a car that didn't fit my wish list. When I left after leasing the car, I felt that finding the right car at the right price was a good experience.

Jonny Flamboe

12 de sep. de 2016

Darlene was very helpful in the transaction and helped me get the price they promised me the first time I was there.

rjschein42

12 de sep. de 2016

the only thine that could be improved is the time to close the sale. We were at the dealer for 5 hours to close the deal and then the next day 2 hrs to pick-up the car.

KK

11 de sep. de 2016

On Labor Day I purchased a Tuscan Limited and couldn't be happier with the whole experience and of course the vehicle itself! Fawn Delaney was on top of her game every step of the way. She responded thoroughly and promptly to my emails and inquired about topics I hadn't considered. When my response wasn't clear she clarified it directly with me leaving no doubts along the way. Everyone in the show room was very professional and courteous. Labor Day was quite a busy day at the dealership. My husband and I joked that it was staged like a commercial... it was so active. Fawn was friendly, efficient, and kept the final purchase process moving along coming in to check on us to inform us of what was taking place. ( it was third in line to be cleaned, paperwork was in the process, the manager will meet you next, etc. ) Her explanation and final walk-through of the features on the vehicle were very thorough. I have been giving high praise to Boucher Hyundai when showing off my new vehicle to friends and family. It was a great experience to purchase a vehicle through them and specifically through Fawn Delaney. She represented the dealership at the highest level. We would definitely consider another vehicle purchase from this dealership.

mberg5

10 de sep. de 2016

Everything was great! Mike was wonderful. He listened made me happy made sure I got the car I wanted. He didn't push anything on to me. I'm very Happy on what I got. Thank you so much. Thank you for Fawn for showing me the car. :)

Kathy

10 de sep. de 2016

Buying a car is something I never look forward to. Working with Boucher Waukesha changed my opinion. On Labor Day I purchased it Tucson Limited and couldn't be happier with the whole experience and of course the vehicle itself! Fawn Delaney was on top of her game every step of the way. She responded thoroughly and promptly to all of my email requests and inquired about topics I hadn't considered. When my response wasn't clear she clarified it directly with me leaving no doubts along the way. Everyone in the showroom was very professional and courteous. Labor Day was quite a busy day at the dealership. (My husband and I joked that it was staged like a commercial ~ it was so active.) Fawn was friendly, efficient, and kept the final purchase process moving along, coming in to check on us to inform us of what was taking place. (it was third in line to be cleaned, paperwork is in the process, the manager will meet with you next, etc). Her explanation and final walk-through of the features on the vehicle was very thorough. I've been giving high praise to Boucher Hyundai when showing off my new vehicle to friends and family. It was a great experience to find and purchase a vehicle through Boucher Hyundai in Waukesha and specifically through Fawn Delaney. She represented the dealership at the highest level. We would definitely consider another purchase from this dealership!

Kurt

9 de sep. de 2016

Bought my 3rd Hyundai from Boucher recently. I keep coming back because they treat you like a customer should be. With respect and dignity, not just a number walking through the door. From sales to finance to service I'm always treated great. They are one of the few dealerships that want to ensure you drive out of there with the vehicle that fits you and your needs. I will keep coming back!

Kurt

9 de sep. de 2016

This was my 3rd Hyundai from Boucher. From sales to finance to service, the Boucher team always delivers satisfaction. They have the right selection and take the time with you and ensure you have the right vehicle.

tanmarot

9 de sep. de 2016

Best experience at a dealership. I'll be back in the future to purchase a car from Andy Bartolatta. I've also been recommending Andy and Boucher Hyundai.

benbork1

8 de sep. de 2016

Bought our first Hyundai from Boucher and couldn't be more happy with our experience! We will definitely return and purchase our next Hyundai from Boucher!

heidi.zweck

8 de sep. de 2016

I would recommend this Dealership with a five star rating! Friendly and considerate, made me feel good about getting a new car lease-my first! Made me feel as if I was the only customer in the place. The boss was very kind as well, it was a pleasant experience.

Dykeman50

7 de sep. de 2016

We had the best ever services from Jacob Dredske. Highly recommend Jacob, he did ever thing he could to get use the used car we wanted.

marceloB

5 de sep. de 2016

Overall great experience on my first Hyundai. Very transparent on price and Lease / Loan options. First time Lease company show me lease calculation in detailsVery good demonstration about Car Features.

ctobin

3 de sep. de 2016

Overall a Great experience. Sales person was easy to work with, explained everything so I could understand, didn't have to quibble about price, showed me how to use everything in the car.

ttmjavaman

28 de ago. de 2016

Great help and nice people. Have called back and been taken care of really good follow up. Alex has been in touch weeks after purchase. Paperwork was quick would return for another car.

jregner

25 de ago. de 2016

Hats off to Fawn and Raphael for their top notch professional behavior. They did alright by me and made a fair profit for the dealership.

amumnus

25 de ago. de 2016

My buying experience was great. Fawn Delaney was my salesperson. She was very professional and straight forward with all information. She was wonderful to deal with. The staff in the Finance Department was also very professional. Everyone was willing to help in any way they could.

anabutschli

25 de ago. de 2016

I'm very satisfied with my recent purchase at Boucher and it was the staff there that made a difference . They were all very profesional and courteous.

mdobner262

23 de ago. de 2016

I went in knowing what I wanted due to owning prior Hyundai cars. He didn't have to sell. I wanted a new 2016 in Aug. 2016. They had a couple in my range. We were able to come together on price. Sold. I did not fell hustled either. I have used the Boucher Service department in the past. They were competitive and fair.

paulliederbach

23 de ago. de 2016

I highly recommend choosing the Boucher family to anyone in the market for a new Hyundai. The personalized service that I received was second-to-none, and the team made my lease transition, hands-down, the smoothest I have ever experienced. Not to mention, I am also driving the latest-and-greatest Hyundai Sonata;Limited, and absolutely loving it. This vehicle offers an incredible value for the money, and I couldn't be happier with my decision to purchase a new Hyundai from Boucher Hyundai.

BETHYEKO

20 de ago. de 2016

Boucher Hyundai provides great service and great deals. I will always start my car buying experience at this dealership. They provide good make and model information, find the right vehicle fit for the buyer and then search to find the desired vehicle. My experience couldn't have been better both times I purchased a vehicle here.

christy.finch

18 de ago. de 2016

We worked with Brad and manager, Nick. They both were absolutely wonderful to work with. We got exactly what we wanted and the price we needed to be at. Everything went perfect. A first time at a dealership where we didn't feel pressured or taken advantage of.

mgostisha

18 de ago. de 2016

Pleasantly surprised by the way we were treated once we were introduced to a sales representative. Darlene was laid back and easy to work with; never felt like the "normal" car buying experience.

psukow

18 de ago. de 2016

Salesman and Sales Manager were very professional. Did not feel rushed to make a decision and allowed me to test drive several vehicles to help make my final decision.

MikeOrgas

15 de ago. de 2016

My name is Michael, and I recently purchased a 2013 Ford Fusion. Throughout the entire process Dan Clikeman help find the right car for me and was able to answer any questions I had about the multiple cars I was interested in. They were very easy to negotiate with and we found a perfect price and I was on my way!

jayracsek

13 de ago. de 2016

I went in to boucher after searching around for a new genesis and couldn't be more pleased with the experience. They beat the 4 other dealerships and did nor pressure at all. And we're very fast I walked in and was driving out with my new genesis in 2 hours.

jensay33

13 de ago. de 2016

Professional, respectful and friendly salesmen. I did not feel pressured to buy. Went above and beyond to meet my needs and answer my questions. Easy to contact and schedule appointments. Overall -Excellent!

Gary

11 de ago. de 2016

This is our third Hyundai from Boucher, very happy with both the car and the dealership. Darlene was a pleasure to work with this time. We have never had a bad experience from any one who works there.

mia.fero17

11 de ago. de 2016

Overall a nice expierence buying my first brand new car. The staff was great and helpful with making the best decision for me. Refreshing to not have to barter back and forth on pricing and wasting time at the dealership.

spring7335

11 de ago. de 2016

Brad and Nick were awesome to work with. They were so helpful and not intimadating. It was a pleasure to work with them and I and highly recommend them.

Gary

11 de ago. de 2016

This is our third Hyundai from Boucher. Darlene made this buying experience quite pleasurable, and was able to easily deal with any questions we had. We will continue to be loyal customers and will recommend this dealership.

glendaconforti

9 de ago. de 2016

Excellent experience buying this vehicle. All the people we worked with were honest, upfront, and respectful of our time. Chris was especially helpful in following up with our questions related to Blue Link.

slrose73

7 de ago. de 2016

I would do this experience again !! The professional manner in which we were taken care can not be matched at any other dealership. Thank You for everything.

lindagrisaffi

5 de ago. de 2016

Brad Siewert was very helpful and cared about my car needs. He earned a good name for himself and this business. I would highly recommend this dealership.

dart968

5 de ago. de 2016

I came in for a test drive and liked the car and was ready to buy. I got a little bit of "cold feet" and walked out without buying. I explained my reservations to Chris and he was very low pressure with me feeling my anxiety. He waited the entire weekend and called me on Monday to see if I was still interested. I was and came in that night and purchased my Elantra. I was in and out in what I deemed a fast/reasonable time with all of the paperwork. I was appreciative of the no hard sell and did let Cris know I appreciated it/him.

michelle_m_krueger

4 de ago. de 2016

Everyone I worked with was polite and helpful. They asked enough questions to determine my needs and offered suggestions to help me get the best deal.

kurs4

3 de ago. de 2016

We had an awesome experience. We are two time Boucher Hyundai customers and we are very happy with our new lease. Darlene and Nick were friendly and available to answer all our questions. They got us an amazing deal and we are looking forward to continuing to be Boucher Hyundai customers!!!

Kursz4

3 de ago. de 2016

Such a great experience, not like any other we've had. Was not stressful. Darlene and Nick were there, made us feel comfortable and answered all our questions. We got a great deal on our new lease. We are two time Boucher Hyundai customers and we have no doubt we'll be back!!

chaid.przybelski

29 de jul. de 2016

I worked with Fawn Delaney from Boucher Hyundai to start my second lease. She was amazing and such a great person to work with on this purchase. She took the time to listen to my needs and help me upgrade from my Elantra to the Tuscon. I look forward to working with her in the future and would completely recommend Boucher and Fawn to anyone looking to buy/lease a new car.

obylium

23 de jul. de 2016

My major complaint was that they didn't install the front plate bracket originally and my tire pressures were set at around 50 psi making the drive really harsh. Instead I had the license plate directly put on the front bumper, which may have created different holes from where the plate bracket is located. This also created a visually unappealing front-end because the Tucsons front bumper is curved. Plus, I live over 50 miles from the dealer so it was inconvenient for me to drive all the way down there to have it installed again; however, I meet with a service adviser the following week and he exceeded my expectations to resolve those two issues. Additionally, the place is a little run-down and unclean in the showroom. I especially felt bad for the chair my salesman was using because it was all tore-up and falling apart. It wasn't the most comfortable chair to sit in either, so I can't imagine what it would be like to spend an extended period of time rather than just the 15 minutes I spent in it filling out a credit application. Lastly, when I originally arrived for my delivery, I had to actually ask another sales person to see if my salesman was available because I did not see him and I was waiting around for a few minutes without any acknowledgement of my presence. It felt kind of awkward that evening because it felt like everyone was either overwhelmed or in a hurry to leave. On a more positive note, Chris my salesperson was very nice and professional and would gladly recommend him again. He seemed very knowledgeable of the vehicles and also helped me walk through the leasing process. I opted not to have them help me setup the Bluetooth for my phone because I would have been able to do it myself plus the primary driver was not present during delivery. Dan, my finance contact was clear and did not try to push me into any additional products and services. Plus, the electronic delivery was awesome and helped eliminate all this extra paperwork. In all, the dealership was an average experience for me. I would go here again but mainly due to my salesperson rather than the dealership as a whole. I definitely wouldnt recommend taking a delivery late on a day after a holiday weekend.

emilyhoward21

16 de jul. de 2016

I had a great experience at Boucher Hyundai - Waukesha. I worked with Andy Bartolotta who helpled me purchase a great 2017 Santa Fe Sport. Thank you Andy and Boucher Hyundai for everything!

Emily H

9 de jul. de 2016

Andy B at the Boucher Hyundai - Waukesha location was fantastic when I was searching for a new vehicle. I was replacing my Kia Soul for a larger body style Santa Fe Sport. He was patient and knowledgeable about the vehicle I was looking at and helped me get the vehicle I wanted. I would highly recommend this dealership for anyone looking for a new vehicle, and Andy B in particular! Thanks for everything Andy!

Rosie

8 de jul. de 2016

My son and I started with Brad Siewert, He was very pleasant and patient with my questions. He was very knowledgeable about the Santa Fe Sport and he found the absolute perfect one for me. I'm still learning all the ins and outs and made a trip in to ask some questions which he readily answered. Iwas very satisfied with the service given.

hansen12d

7 de jul. de 2016

Enjoyable experience. Got just the vehicle for us! Very Professional Sales staff & Finance. Answered all of our questions. Polite & Welcoming. We will recommend this dealership to friends & family.

2beauties

30 de jun. de 2016

Not pushy, very kind, considerate and pleasantly helpful all describes the sales person and everyone that I connected with at the dealership. Great Team together!

johnearnold1

30 de jun. de 2016

Everyone is nice & friendly, knows the product. I have purchased 5 Hyundai's in the past 7 years. Love them. Fawn Delaney the sales person is great. Thanks to the staff at Boucher.

lboehmke1

27 de jun. de 2016

My salesperson Fawn Delaney was great to work with. She was personable and well versed on the Genesis I bought. I would definitely recommend this dealership.

PV

26 de jun. de 2016

Andy Bartaloltta's explanations were thorough, easy to understand, and efficient. He listened to our concerns and needs then responded accordingly. We knew what we wanted and he did a great job in helping us to reach our goals.

Mark Moersfelder

21 de jun. de 2016

Worked with Fawn and sales manager Ryan, both super nice people. They worked with me and got everything I needed quickly which I greatly appreciated. I decided to lease my 2nd Hyundai from this location, a Tucson this time. I actually wasn't necessarily looking at this vehicle but based on my needs and budget it was the absolute right decision for me. I'm super happy with the vehicle and I'm glad that Fawn showed it to me otherwise I wouldn't have even considered it! I completely recommend this dealership. The location is clean, has a lot of inventory, and the people make the car buying experience as easy as possible. Keep it up Boucher Hyundai!

teeupp

17 de jun. de 2016

Have been very pleased with my recent purchase of Santa Fee Sport. Needed a car for around town and some highway driving. It's fun to discover tech features as we use it. Easy to use Navi, Radio, etc. Really like the camera and sensor features when parking the car. Glad we purchased this vehicle. We are seniors (6'2" & 5'4") Works for us!

plewis.gp

16 de jun. de 2016

FAWN answered my internet query very quickly and very thoroughly. When I came into the dealership she was was very patient with me. She was very thorough and knowledgeable about the product. I was very impressed with the entire process.

alan.kovars

16 de jun. de 2016

Very nice facility. Staff were all very courteous, no pressure from anyone. Great prices. I went in first to just look at the different cars and then went back and did a test drive on the model I was interested in (painless process). The salesmen answered all my questions and even offered up other helpful information that I was not aware of.

Grampa Pete

14 de jun. de 2016

I was not an easy sell but Fawn stayed with me for several days as I figured out exactly what I wanted. I heartily recommend her and the dealership was clean and well stocked with soda and popcorn. I have not used the service department but it has a very good reputation.

jennicramer75

11 de jun. de 2016

I was previously a loyal Subaru customer. While my Subaru was in for service, I got a free rental through Hertz and had the pleasure of driving a Hyundai Elantra for 4 days. I loved it! While on the market for a new vehicle, I decided to do some research on Hyundai even though I was certain that I would purchase another Subaru. I did a lot of online research before requesting a quote. I was impressed with the dealership service online and therefore visited the dealership. I have purchased 5 vehicles in my lifetime and can honestly say that this was (by far) my best experience at a dealership! I was treated respectfully and courteously, my questions were answered promptly. I never felt like I was being pushed into anything. The staff was incredible! And I love my 2016 Hyundai Elantra GT hatchback! When I'm this excited about something, I tell everyone...my family and friends have all been notified about my awesome experience at Boucher Hyundai in Waukesha!

Torie

11 de jun. de 2016

Our salesperson and FI Mgr were very helpful. They answered our questions/gave explanations using easy to understand terminology. We feel we were treated with honesty and they cared about providing good customer service.

PV

10 de jun. de 2016

The salesman and FI Manager did outstanding jobs. They were very helpful: answered our questions with easy to understand terminology, repeatedly inquired if we understood, had more questions, did we need more time alone to talk, etc. We feel we were treated honestly by professionals who care about providing good customer service.

kenmarekpt

10 de jun. de 2016

This was a great buying experience...they were friendly, courteous and professional. The sales team were knowledgeable and offered suggestions that provided for a smooth and efficient buying process.

allie.vandenheuvel

9 de jun. de 2016

From start to finish I was very pleased with my experience at Boucher Hyundai. I test drove multiple vehicles and was honestly told the benefits and drawbacks of each one. I landed on the Sonata Sport and absolutely love it!

djozak43

7 de jun. de 2016

Love our new 2017 Santa Fe Sport. Boucher Hyundai you have out did yourself again in full filling our needs when looking for a new vehicle. Fawn Delany, continues to out pace all expectations in sales excellence. Will highly recommend Boucher Hyundai as the place to go when looking for a new vehicle.

jayblerner

7 de jun. de 2016

Best car buying experience ever with Fawn and staff at Boucher. Professional, courteous and earned my business. What a pleasure to deal with a dealer that respects it's customers like Boucher.

almussmann

5 de jun. de 2016

Thank you for the no hassle service and meeting my lowest price. I was treated with respect and not like a uniformed women. I also was told that I could call back at anytime with questions.

Schablo

3 de jun. de 2016

My wife and I started shopping for a new or used vehicle about one month ago. I researched the Sante Fe and found it to have better safety, reliability and warranty reviews than most other vehicles on the market. Our initial visit to Boucher Hyundai Waukesha was to test drive a few different vehicles. We settled on the Sante Fe Sport. We worked with Brad Siewert to get the information needed. Our second visit was earlier this week. We decided to geat serious about a purchase so sales manager Nick told us he would make us a deal that would knock our socks off. Long story short is that we negotiated a price and terms that met our needs. We haven't had the vehicle long enough to make a fair assessment yet but I'm expecting that we will love it for a very long time. Brad did an outstanding job providing all of the information we needed without pressuring us in any way. Nick held up his end of the bargain by getting us the price that we had in mind. Win-Win!!

Schablo

3 de jun. de 2016

My wife and I started shopping for a new or used vehicle about one month ago. I researched the Sante Fe and found it to have better safety, reliability and warranty reviews than most other vehicles on the market. Our initial visit to Boucher Hyundai Waukesha was to test drive a few different vehicles. We settled on the Sante Fe Sport. We worked with Brad Siewert to get the information needed. Our second visit was earlier this week. We decided to geat serious about a purchase so sales manager Nick told us he would make us a deal that would knock our socks off. Long story short is that we negotiated a price and terms that met our needs. We haven't had the vehicle long enough to make a fair assessment yet but I'm expecting that we will love it for a very long time. Brad did an outstanding job providing all of the information we needed without pressuring us in any way. Nick held up his end of the bargain by getting us the price that we had in mind. Win-Win!!

tv1029

2 de jun. de 2016

Ryan Fitzsimmons went out of his way to make our purchase a very easy / pleasant experience! The dealership pricing & negotiating were very fair and honest.

seanmanzke

2 de jun. de 2016

Staff was very friendly and supportive. They told all the information I needed to know about the Santa Fe to meet my needs and for the life style of my family.

The Ref.

31 de may. de 2016

Had a great car buying experience with Andy Bartollotta at Boucher Hyundai. My wife and I went in with a vehicle preference and budget that we were comfortable with. Looking at various websites on pre owned vehicles , we found 2 with the Boucher Auto. Group. Andy had one moved to Waukesha, and we checked it out and drove it and liked it. Appreciated that Andy pointed out pros and cons about the 2011 Ford Escape that we eventually bought. I like that Andy listened to us and not steer us away from our priority vehicle choice. After signing and paying for vehicle and driving it home , I did not have one regret or second guess my choice. Andy was low key and comfortable with his presentation and I think we got a great price for our vehicle. Thank you , Mr. Bartollotta.

amartinez1

24 de may. de 2016

I called Fawn Delaney at Boucher Hyundai and told her that I was in the market for a new car. She asked what I was looking and I told her I wanted a car that would hold my bicycle without having to take it apart. She then asked me what other features I was interested in. After talking for awhile we decided that the Santa Fe sport would fit my needs. When I went to the dealership the first thing we did was to make sure my bike would fit. It fit fine so then we went for a test ride. The car rides great so it was then just a matter of sitting down and finding my car. We found my car and I love it. This is the 4th car my family has got from Fawn and Boucher. I know there will be more in the future. I highly recommend Fawn she is great to work and and she makes sure. that you get the right car for you.

Elantraman

23 de may. de 2016

Process was smooth and easy. Salesman was not too pushy, which I appreciate.Finance representative assisted in my loan and was friendly.The price of 2016 Hyundai elantra jumped up roughly $1500 over a couple days due to "changes in demand". Despite not having a quote, this seemed shady. However, the salesman assured me the original price I saw online would be honored. I do not blame the salesman for this situation, and recognize his integrity, as he is unlikely to be involved with the online price listings.My only disappointment is customer service. Boucher tried to sell double coverage on roadside assistance (which Hyundai already provides for 5 years with all new cars). Had I not done my research, I would have bought double coverage. A dealer should inform customers of potential pitfalls, like this.

doncar526

20 de may. de 2016

Want scratch removed did not see it in the dark upon delivery. Should not have to pay for brand new Vehicle to have scratch removed. Please advise

sarabauer6

17 de may. de 2016

My salesperson John Chavez was great. He was never too pushy or overly aggressive. The part of the experience that I liked least was that it took a while for me to be greeted when I entered. I actually felt like there should be someone there to talk with upon entering the building. Also, at the end of the deal, I had to meet with two additional individuals who were too pushy (for my liking) about taking out a loan and getting additional warranties. That was my least enjoyable part of the experience at Boucher Hyundai. I would definitely recommend John in the future. Thanks!

natgibson1906

17 de may. de 2016

I found the car on Cars.com and made an inquiry. In less than 24 hours, Fawn contacted me and our process began. I would do it all over again with her and the dealership!

jlovelien

9 de may. de 2016

I am a busy person and do not have much time to sit at a dealership. Ryan heard me, had everything ready, and went over and above what I expected. I am a sales segment manager in manufacturing and I have managed many sales people over the years. I have the experience to know an excellent sales person and Ryan is one of them!! THANKS!!! Jeff PS My Mom will be in soon for a car as well

jeff21

6 de may. de 2016

In regards to the question about pricing, we were surprised by a $250 admin. fee, which was not well explained to us. Our biggest problem was that the car did not start the next morning in our garage. The car did not start that previous night at the dealership, but were assured that it was simply a matter of the lights begin left on, which drained the battery. Initially Boucher wanted us to contact the towing service, but this was not satisfactory to us. IN the end they came out and picked up the car and left us a loaner. We feel this should have been the initial solution. Since then, there have been no further problems. Chris Baker was very helpful in helping us get the car we wanted. We contact him through the internet site.

mak53118

5 de may. de 2016

I'm very pleased with my purchase of 2016 Tucson and Awesome Experience of Dealership from Salesman Ryan, Sales Manager Nick to Finance person Nick. I would highly recommend this Dealership!

donandpatricia53094

4 de may. de 2016

We were met at the dealership and introduces to a salesperson who did a great job describing and showing us what we were looking for.

david.ellenberger

3 de may. de 2016

Great buying with minimal push for items we didn't want. Very quick and efficient buy. Recommend this dealer over other ones in Waukesha. In fact we had terrible experience at another area dealer and came here and was completely satisfied.

chaserlbt

3 de may. de 2016

Dan Clikeman was awesome to work with. He was very professional and did not put any pressure on us to buy. He kept working to find the used car that was right for us. I will definitely use Dan and I would also highly recommend him to anyone who is looking to buy a car.

chase

3 de may. de 2016

Dan Clikeman was awesome to work with. He was very professional and did not put any pressure on us to buy. He kept working to find the used car that was right for us. I will definitely use Dan and I would also highly recommend him to anyone who is looking to buy a car.

John S

1 de may. de 2016

Dan Bonesho has made Boucher Hyundai the only place I and my family will ever purchase and service our cars. The Elantras have been some of the best values in any car purchased by us.

wiscgman

28 de abr. de 2016

Excellent dealership; very fair on pricing options for what i needed. I have been using this dealership for a long time to service my 2004 Hyundai Santa Fe and will continue to do so with this new purchase.

goanywhereman

26 de abr. de 2016

I had an enjoyable experience working with Mike. He went out of his way to get me the best price possible. Without his hard work, the purchase would not have happened.

Diane

25 de abr. de 2016

I had a great experience leasing my new KIA Sportage! Fawn went out of her way to get me what I liked, getting several cars for me to test drive, meeting me in Racine for a late night finishing the deal, then taking more time another day with me to thoroughly go over the car. This is my second car with Fawn at Boucher and I would highly recommend her and the dealership.

Chris

24 de abr. de 2016

I had a mostly positive experience in purchasing my certified pre-owned Sonata. My sales person was friendly and not pushy. He was able to answer the questions I had about the vehicle quickly. The loan process was fairly painless, the finance guy was able to get me a decent rate and stayed past normal hours to complete the process. Only minor hiccup was the the dealership not being able to find the second key, but that is all worked out now and a new key is on its way to me

Serria1500

19 de abr. de 2016

Purchased a used truck. Staff was very helpful in finding me the right vehicle and brought several vehicles for me to look at. Very down to earth associates and managers. Couple of small issues, power door lock actuator was not working, was told it had Bluetooth when it did not, came with 1 key and remote, and no key for aftermarket wheels. So before my first payment I will have to spend approx $500 in items that should have been included. Also had to sign multiple parts of paperwork multiple times including revisiting dealer after no help offered in fixing other mistakes. Would still recommend but encourage more attention to detail before taking delivery.

dboy79

16 de abr. de 2016

Was very good experience, finance manager seemed offput that I passed on all extended offers bit other than that was a very positive experience for me.

JoAnn Herczeg

16 de abr. de 2016

our experience with John Chavez was absolutely wonderful. He was very friendly, and knowledgeable. we have bought several cars from Boucher, John was our sales person. He is highly recommended and we will continue to do business with him.. He was very helpful and told me to call or stop anytime if I have any questions. I will let my friends and family know. Jo Ann

SSS1

9 de abr. de 2016

First time Hyundai buyer. Didn't have much idea about the upscale Genesis, but the young sales associate was very knowledgeable about the product and provided answers to all our questions. We are very happy with the positive experience.

senebou4

9 de abr. de 2016

Leased a new 2016 Hyundai Elantra and love it! The dealership worked to give me a price point that works in my budget and a car that fits my needs. Highly recommend them!

kaseyled

7 de abr. de 2016

Very helpful staff that made buying a new car a quick and painless experience. Everyone was very friendly and made sure all of our questions were answered.

gmatomi

7 de abr. de 2016

John Chavez was informative, accommodating and professional. Working with John and Nick was an all around great experience. Loving our Sonata Limited! Thanks to everyone for all their help.

mickv50

7 de abr. de 2016

We had a very professional experience buying our car from Alex Dominguez! He was very helpful in finding my dream car. All the staff was friendly! I would highly recommend this dealership and sales person, Alex when searching for a vehicle!

mickv50

6 de abr. de 2016

We had a wonderful experience buying our 2016 Sante Fe Sport! Everyone was very professional and even stayed late for us on a Saturday afternoon!!

newTucsonOwner

6 de abr. de 2016

I want to start off by saying our sales guy, Brad, was AWESOME! He wasn't pushy or sales-y he was very helpful, which is what we were looking for! We came in looking specifically at the Tucson after seeing one for the first time at the 2016 Milwaukee Auto Show. I had my heart set on a Mazda CX5 for a while, but after seeing the Tucson, I changed my mind. He let us drive 3 different models, the first one had limited options. I wanted something with more, so he let us drive one with a lot more options, almost top of the line. But, we decided that was too much for us. So he found us one in the middle with exactly what we wanted and let us test drive that one. It was great; I wanted the car right away! We met with Jim, the GM, who was also very nice, helpful and NOT PUSHY! After thinking about it for a few days, my husband and I returned to Boucher to get some pricing and after some discussion, they were able to give us a GREAT deal that we were comfortable with. (It helped that I was already a Hyundai owner!! :) ) We took it home for an extended test drive and brought it back 2 days later to sign the papers. I'm now a proud owner of a 2016 Hyundai Tucson Sport, which I absolutely love. I was so happy with Brad and Jim and how they handled the whole process!

Luis Gonzalez

5 de abr. de 2016

Hyundai Boucher Waukesha the Best of the Best. Professional. 5 Star Customer Service. Amazing Sales Department workers and Really Really Really Good Finance Department workers.

Mary H.

3 de abr. de 2016

Having cosigned for four children and having bought cars for myself over the years, I have some experience with a number of local dealerships. My recent purchase of a 2016 Hyundai Sonata from Boucher was the least stressful by far. I stopped in on a Friday after having looked over their inventory online. I was helped by salesman Andy Bartolatta who worked with me to get a deal in the works. I took the Sonata I had chosen for a drive and was pleased with it. The next day I returned for seal the deal with financial manager Nicholas Di Stasio who was very friendly and professional and even managed to beat the 2.5% loan I had from my bank. Soon I was on my way in my new car. The sale went as smooth and could be and I love my new Hyundai. Best car that I have owned to date.

Mary H.

3 de abr. de 2016

I am very happy with my new Hyundai Sonata. Boucher is the best dealership I have worked with over the years - and there have been many since I also cosigned for four children along with purchasing my own vehicles. It's the first time I did not have to sit forgotten in a waiting room for hours between dealing with the salesman and the financial manager. Everything went very smooth from start to finish and I was very impressed with salesman Andy Bartolotta and financial manager Nicholas Di Stasio. I was treated very respectfully by both and never felt pressured at all. I bought the car on a Friday and drove it home the following day. Everything went very well and I love my new car.

kentoppair2

2 de abr. de 2016

Completed most of the deal over the phone prior to the set meeting. I had multiple emails of 3 sales people fromBoucher trying to have me work with them. Proactive but NOT pushy, it's good.

senek8078

2 de abr. de 2016

I leased a 2016 Hyundai Elantra. They worked within my budge to make sure my credit fit the best possible tier. I got extra maintenance packages (no extra charge) to maintain the quality of the car. I love that idea because they encourage high quality care for your car.

senek8078

2 de abr. de 2016

Leased a 2016 Hyundai Elantra. Love the car! They worked within my budget and did not pressure me into the buy. I would recommend Fawn.

jeffreyscharf

1 de abr. de 2016

Stylish lines got me into the dealership, then I looked at the web site and saw the warranty. I took my wife in for a look and 12 hours later we picked up our 2015 that was on sale and just what we needed

SSS1

1 de abr. de 2016

Had a very positive experience during the lease process.

kndzeuske

31 de mar. de 2016

This was probably the shortest time we've ever taken to buy a car due to internet pricing. Wonderful experience all around. Great people to work with.

donlutz4

29 de mar. de 2016

Nick did a great job of making everything go smooth. I liked how there was no high pressure to purchase . Felt all that where involved where very friendly .

Paul & Rebecca K

28 de mar. de 2016

"As a couple who have purchased 20 cars in 20 years we are very happy with our experience at Boucher Hyundai. Our salesman, Brad Siewert was great to work with and is a true ""car guy."" It was clear that he just didn't want to sell us a car, but wanted to be sure we picked the right car for each of us. He's been great following up with items and making sure we are taken care of and happy. We enjoyed our experience picking up our Veloster, so we purchased a used Azera at a great deal a week later from Brad. We also enjoyed our interaction with new car manager Nicholas Stover. We've owned a lot of different manufacturers over the years (including Chrysler, GM, Subaru, VW, BMW and Porsche) and we're blown away by the quality/value of Hyundai. Do yourself a favor and get the ECP protection package, as you won't have to wax your car or worry about stains (inside or out). As with any dealership, research prices before walking in and you'll be just fine. We'll be back!"

a.hel89

28 de mar. de 2016

Had a great experience, everyone was very helpful and explained everything very thoroughly. Had a good time there, and I'm very happy that I got to work with Alex again.

patg0

24 de mar. de 2016

Great experience. I would certainly recommend Boucher. Brad was helpful and answered all our questions and addressed our concerns.we appreciated the manner in which the financial process was handled.

jess.heyer0

24 de mar. de 2016

Excellent. Fast. Understandable. Accompanied. Trustworthy. Communicable. My husband and I really enjoyed our experience with Hyundai and since we have previously bought with Hyundai and have had nothing but excellent service we came back for our next vehicle.

Don

22 de mar. de 2016

I was happy with the great service Nick gave me. He was very efficient and knowledgeable of what he is doing.

judyv

21 de mar. de 2016

We purchased a 2016 Hyundai Santa Fe Sport. Fawn Delaney from Waukesha, Wisconsin, was our sales person and she did an excellent job. I am very pleased with our vehicle and the service Dawn provided - definitely would recommend Boucher Hyundai of Waukesha to anyone looking to buy a vehicle - especially with Dawn!

judyv

20 de mar. de 2016

We purchased a 2016 Hyundai Santa Fe Sport. Fawn Delaney from Waukesha, Wisconsin, was our sales person and she did an excellent job. I am very pleased with our vehicle and the service Dawn provided - definitely would recommend Boucher Hyundai of Waukesha to anyone looking to buy a vehicle - especially with Dawn!

Paul & Rebecca K

20 de mar. de 2016

As a couple who have purchased 20 cars in 20 years we are very happy with our experience at Boucher Hyundai. Our salesman, Brad Siewert was great to work with and is a true "car guy." It was clear that he just didn't want to sell us a car, but wanted to be sure we picked the right car for each of us. He's been great following up with items and making sure we are taken care of and happy. We enjoyed our experience picking up our Veloster, so we purchased a used Azera at a great deal a week later from Brad. We also enjoyed our interaction with new car manager Nicholas Stover. We've owned a lot of different manufacturers over the years (including Chrysler, GM, Subaru, VW, BMW and Porsche) and we're blown away by the quality/value of Hyundai. Do yourself a favor and get the ECP protection package, as you won't have to wax your car or worry about stains (inside or out). As with any dealership, research prices before walking in and you'll be just fine. We'll be back!

Bernard

14 de mar. de 2016

I got a great car at a great price. My sales person Bobby was outstanding with his service and taking the time to know what I was looking for.

Tim

13 de mar. de 2016

Friendly and helpful staff. We are pleased with our recently purchased certified pre owned sonata.

mmuehlba1949

11 de mar. de 2016

"it was Nick Sover "" I hope I got that correct "" that made me decide on completing the deal that day as we were talking about extra warranty his comment that made me make my decision to buy ,"

JMD

11 de mar. de 2016

I just purchased a 2015 Genesis a week ago. The sales staff at Boucher was very helpful in helping me determine what I needed and were extremely competitive when they made their offer. No problems, everything was up front, no hidden costs or complications. The car is a beauty.

Dave

6 de mar. de 2016

Working with Dan C., was very easy going and informative. Dan, seem to care and know what he was doing. Would and will recommend to others.

Dave

6 de mar. de 2016

Buying a new vehicle at Boucher and dealing with Dan C., was an easy experience. Test drove an Elantra GT, an came away pleased with the cars handling and comfortable drive. Didn't have the color we wanted, located one, but not the interior color we hoped for, Dan kept looking till all we wanted in the car was found. Hope this vehicle lives up to our expectations, if it does, we'll be back in the future and recommend the dealership to others.

sprodell

4 de mar. de 2016

I came from 200 miles away to purchase my vehicle from Boucher. I could not find the exact car that I wanted any closer to home. The team at Boucher went out of their way to make sure the process was easy and that it could be completed in just one trip to their dealership. The sales team spoke with my credit union and my insurance company to provide all the info needed for the sale. We made the deal on price over the phone. The sales team went out and made a video for me so I could see that the car was in perfect shape before I drove down to buy it. Buying a Hyundai was a no brainier for me, as I'm a previous Hyundai owner. I was treated so well that I would not hesitate to make the 200 mile drive down to Boucher to purchase my next Hyundai. Thank you Boucher team, you sure made the process easy and I LOVE my new SanteFe!

carol

23 de feb. de 2016

brad was friendly and did not pressure us. dawn was full of knowledge and extremely helpful in showing all the options once we bought the car. just wish process in getting to the bottom line would not take as long.

MDLCHL9

22 de feb. de 2016

Fawn was exceptional to work with. She really listened to what I was looking for and gave me options on what would best fit into my life AND my budget.

AGOEDE

17 de feb. de 2016

Everything was very Professional. I enjoyed my experience in leasing a car from Boucher. I would recommend working Nick the sales guy. I got a great car.

RLINDLAU

11 de feb. de 2016

Fawn Delaney was my sales person. Outstanding service and made sure I hat the vehicle that fit my needs. I will defiantly be a return customer in

LARRY.SILMAN

11 de feb. de 2016

1st: The Hyundai manufacture's survey (to which your dealership survey is attached) is poorly designed as regards your internet sales program ...which is how we conducted our purchase. Many questions are directed at a 'walk on' buyer, and there is no N/A choice ...and the survey will not let you continue without a response, for which there IS no applicable response if it was an internet sale.2nd: Our internet purchase was top notch. You have an outstanding program in this area. Especially impressed with Chris Baker's knowledge, attention, and communications. It got a little soft in the finance department ...as the communications after the initial conversation just went away until a 'pissed-off' wife finally got a manager on the phone. Much better after that.OVER ALL, AN EASY AND PLEASANT EXPERIENCE. We think it would be a good idea if you made it a practice of informing buyers of the 'off days' of the people they are dealing with ...especially in the internet sales program ...as a day off was at the root of the dropped communications once our purchase moved to your business/finance office.As we are out of state, we will not experience any of the 'after purchase' aspects of your dealership, but the physical facilities we saw when we picked up our new Santa Fe were rather impressive. Our service needs will be tended to the nearest Hyundai Dealership to us ...in Conway AR ...over an hour away on a good day!LOVE THIS NEW SANTA FE SPORT AWD ...in the Copper Canyon color that we could not find locally. Thanks for a pleasant experience.

WanderingWireJeweler

10 de feb. de 2016

The Waukesha Boucher Team took what was a stressful experience and made it awesome!!! I got there at 11:45am on a Monday, and drove away at 3:30 in my new car! Their entire team is awesome and friendly, especially Nic and Dan! Thank you guys so much! I love my car!

LisPosca

10 de feb. de 2016

The Waukesha Boucher Team took what was a stressful experience and made it awesome!!! I got there at 11:45am on a Monday, and drove away at 3:30 in my new car! Their entire team is awesome and friendly, especially Nic and Dan! Thank you guys so much! I love my car!

boucherSucks

29 de ene. de 2016

The car I bought from this dealership did not pass emissions less than a month after I drove it off the lot, and they refused to help me. Also, they never properly inspected the vehicle, as the check engine light is on and remains on even after I brought it back to them to fix. They have been rude and acted as if I am inconveniencing them for trying to get the normal services associated with buying a car. I definitely regret my purchase and will buy from a reputable dealer in the future.

alind

29 de ene. de 2016

"Every Mile" my butt. The car I bought from this dealership did not pass emissions less than a month after I drove it off the lot, and they refused to help me. Also, they never properly inspected the vehicle, as the check engine light is on and remains on even after I brought it back to them to fix. They have been rude and acted as if I am inconveniencing them for trying to get the normal services associated with buying a car. I definitely regret my purchase and will buy from a reputable dealer in the future.

MLTRAXEL

28 de ene. de 2016

Very relaxed environment with no "pushy sales people" very happy overall. I got the make model and color that I wanted without a hassle. Highly recommended

NICK.TIMBER15

28 de ene. de 2016

I had a great experience with my sales person. Great prices and service. Everyone was very friendly and took the time to hear my needs.

RICHELLEN116

23 de ene. de 2016

Excellent service got the vehicle I wanted and was able to get it done quickly. All employee it was pleasure working with them. All went well.

TKLAUBA

22 de ene. de 2016

My salesperson and sales manager did a great job listening and not simply try to sell me something. You couldn't ask for a better executed car buying experience.

Nany

11 de ene. de 2016

My son made an appointment with John Chavez, Salesman. We were greeted immediately, at the door, with a handshake and a friendly welcome. We were offered something to drink. He went through a series of questions as to what I wanted in a used car. He brought up a 2012 FIAT. It was a small car and one I hadn't considered. My son went out to check it out, I didn't at this point. He said I should go sit in it. I did and then took it for a test drive. I wanted this car. Then it was off to Nick Di Stasio, Financial Manager. Because of my Credit Rating, wasn't sure if I could get financing. After several banks were contacted, one was found that would finance me. Nick worked hard to put me in that car. He is awesome. John Chavez gets an excellent rating. At no time was I pressured by him. My whole experience at Boucher in Waukesha was great. I would definitely recommend it. I drove home In rainy, sleety weather and my little FIAT held the road beautifully. I love my car. Many thanks to all at Boucher in Waukesha, Wisconsin who made this possible.

MIKEROD31

30 de dic. de 2015

The overall sales experience was what you would expect from a buying a car down to the request to sign a random piece of paper stating I would purchase the vehicle to passive aggressive comments regarding my trade-in and the applicable price. To elaborate a bit further, I asked the sales rep to detail out pricing a bit further and to offer $3K on a trade-in since I had a quote for that amount from a local dealer that day and the initial offering was $2K. I was ultimately presented with a scribbled note stating that if they give $3K I would purchase the vehicle. At which I responded, that this transaction is based on trust from both parties and good service from their side. Signing a random piece of paper does nothing to bolster either and is pointless as it would certainly not be a binding contract. I informed him that if he came back with $3K I would proceed to the next stage of the process, but I wasn't bothering signing a random piece of paper. After about another 20 minutes the sales rep returned stating they could do $3K and added that the car needed even further repairs after they looked at it again, "but they would give me $3K." I totally understand the dealer is trying to make a profit, but if you are going to present me with $3K there is no need to make the additional comment. It adds nothing to the transaction other than lower that customer service experience. The overall price of the vehicle was very good which ultimately led me to purchase despite being irritated by the aforementioned issues and other comments made by the sales rep. If the pricing were not there for that car I do not think I would have purchased as quickly or at all as my intention was to continue shopping that day. On a side note, the overall process took WAY too long. I arrived at 1030am and did not leave until 500pm. There was about a 1hr gap in there when I drove home to obtain the title to my trade-in to complete the process, so ~5.5hrs is what I spent at the dealership. This is completely unacceptable. I value my time perhaps far greater than others and I feel the entire process could have been completed in roughly 3 hours or less. My car is there for maintenance...already, but I don't feel that is the product of the dealer. The service department has been helpful and polite through my experience with them thus far. I did also contact the dealer in reference to a cargo net that was missing from my purchase and touch-up paint to which the manager has been helpful as well. My more "critical" areas of this dealership surround the sales side. My wife uses the dealer for her service on a 2011 Santa Fe and has had nothing but great things to say about the service shop. Her vehicle was not purchased from this dealership. I would be on the fence regarding recommending a purchase from here at the moment, but would recommend their service department for those types of needs based on the collective experience of our family. I would recommend buying a vehicle from here if the price is right, but with only one buying experience from here I cannot for certain suggest it was the sales rep who makes me feel this way or the dealer as a whole. I would suggest a buyer go to this dealership and keep in mind my comments when doing so.

DUANEA

27 de dic. de 2015

Delivered a car fast and efficiently. worked hard to get the deal to what I was looking for and stayed in touch to make it happen. Good Job!

New Sonata owner

15 de dic. de 2015

Purchased a 2016 Sonata for the leg room. We found Chris Baker replied to our emails quickly, with details and answered every question we had. He was just as through when dealing face to face and produced all he promised. We are very satisfied. Having owned the car for 5 days now, love it!

davmax44

14 de dic. de 2015

Had heard about Boucher from a friend. Have had a Hyundai for over 11 years. Wife needed one and decided on a Tucson. We had a wonderful experience. My wife loves the car. Everyone was very friendly and helpful, even after the sale. This dealership is highly recommended.

gina5002

14 de dic. de 2015

Got my 2016 Elantra for a great price. Dan was great. Looking forward to working more with Boucher in the future! Hopefully only good things to come.

VOIGHTPAM

11 de dic. de 2015

Alex and Rafael were a pleasure to work with. I have been a Nissan Boucher customer for 25 years and I didn't think it could get better...but it did with my experience at Boucher Hyundai. Thank you for a great car buying experience!!

Newgt

11 de dic. de 2015

Bobby and staff helped and worked on getting me the best car for my family and the best rate possible, they never stopped on the pursuit of getting my new car.

WEJANKE

10 de dic. de 2015

Everyone I encountered during my experience buying a new vehicle was helpful, friendly, and respectful. Alex made sure all my questions were answered and was patient with me during a very busy sales season (last day of Black Friday 11/30)and didn't let that prevent him from taking his time with me, not rushing me, making sure I had all options explained.

loveourgenesis

10 de dic. de 2015

We have purchased many cars in our life but this was the first time we opted to lease. It was also the first time we purchased a vehicle that didn't belong to what was known in our day as The Big 3 Auto Makers. We were told by a family member that what we wanted was an Hyundai Genesis, and our salesperson Chris Baker went above and beyond to make it work for us. He was extremely patient when it came to answering our questions. Some of which I'm sure we asked more than once. His patience carried over to when we picked up the car and he explained all the features that it had. In short it was a very pleasant experience and we've already recommended Boucher Hyundai to several friends and told them to make sure to ask for Chris.

apfister

8 de dic. de 2015

After being involved in an accident, my fiance and I were crunched on time to find a new vehicle. Coming to Boucher Hyundai was one of our best decisions. From the moment we walked in the door, we felt like family. Xander was our sales person, and he did more then an excellent job. He was never pushy, and worked hard to get us prices and options that fit into our budget. He spent a lot of time explaining the vehicles and all the options they had (which was important to us, being our first time purchasing from Hyundai). Financing went by really quick and smooth as well. When we came back to pick up our vehicle, Nick (the sales manager) even offered us to join in on their lunch. The whole experience at Boucher Hyundai was very smooth and relaxed. It was so great that not only did we purchase a new vehicle to replace our totaled one, but we traded in our other car to purchase a second new vehicle! Whenever anyone is looking for a new vehicle, I will be sure to recommend Boucher Hyundai and Xander Gawin!

Ashley P.

8 de dic. de 2015

After being involved in an accident, my fiance and I were crunched on time to find a new vehicle. Coming to Boucher Hyundai was one of our best decisions. From the moment we walked in the door, we felt like family. Xander was our sales person, and he did more then an excellent job. He was never pushy, and worked hard to get us prices and options that fit into our budget. He spent a lot of time explaining the vehicles and all the options they had (which was important to us, being our first time purchasing from Hyundai). Financing went by really quick and smooth as well. When we came back to pick up our vehicle, Nick (the sales manager) even offered us to join in on their lunch. The whole experience at Boucher Hyundai was very smooth and relaxed. It was so great that not only did we purchase a new vehicle to replace our totaled one, but we traded in our other car to purchase a second new vehicle! Whenever anyone is looking for a new vehicle, I will be sure to recommend Boucher Hyundai and Xander Gawin!

BABS3960

7 de dic. de 2015

The leasing of the 2016 Elantra was done with detail shown to each part. I left feeling very well informed of any details I need to know.

sspell

4 de dic. de 2015

I suddenly needed to buy a car after an accident and went to a couple dealerships before Boucher Hundai. Nowhere else was anywhere near as wonderful. Michael listened to what I needed and was very understanding and accommodating when I was picky about the cars that were in my budget. He also showed me cars solidly within my budget whereas the previous dealerships showed me several that pushed it or went over! It shows a real attention to customer service, in my opinion, to push away that chance of a higher sale I've been a part of three previous car buying experiences and this was the first time I felt like a person to the whole dealership rather than a sale opportunity.

MichaelHCrisp

3 de dic. de 2015

The dealership was very helpful in finding me financing on a brand new vehicle I liked and got it done quickly! Very pleasant experience, highly recommended!

Michael Crisp

3 de dic. de 2015

This was my first time purchasing a brand new vehicle, the dealership and Scott Harrison were very helpful in finding me a car I liked and financing that fit my budget. It was quick and easier than I expected!

Almost Got Taken

3 de dic. de 2015

Came to the dealer to look at a used Jeep Liberty that I saw on Cars.com. Sales people were very accommodating. Took the vehicle for a test drive and noticed a weird smell inside when the heater was on. Asked the sales guy about the smell and he said it was probably from the cleaning product used when car was detailed. Looked under the hood and noticed the coolant reservoir was dry and contained a brownish slimy residue. Asked the sales guy about this and he talked to another sales guy and they said it as just that the coolant was low and this would go away when it was filled. Thought it strange that it wasn't filled since they said their mechanics go over their vehicles extensively before putting them on the lot. Fortunately, they allowed me to take the vehicle to another mechanic before purchasing. This mechanic immediately said that a "leak-stop" product had been added to the cooling system. That was the reason for the brownish slime in the coolant reservoir and the foul smell when the heater was on. Obviously, there was a leak somewhere in the cooling system or engine block that someone was trying to hide. Took the car back and didn't buy it. Sales guys pleaded ignorance and said they would have their mechanics look at it again. Won't be looking for used cars there anymore.

Amy C

3 de dic. de 2015

I had been shopping for over a year and loved the car I was driving, so when I finally made up my mine to purchase, it was the week of Thanksgiving and I had two days to make it happen. Dan my salesman made it happen! I stopped in Monday night and picked up my new 2016 Elantra Tuesday night. I had a very Happy Thanksgiving!!

starmama114

28 de nov. de 2015

I walked in with a Chevy Tahoe that was too much for my family, and walked out with a Nissan Quest. They listened and worked with me until we were all satisfied.

ARampolla

24 de nov. de 2015

My purchasing experience at Boucher Hyundai with Alex Dominguez was very enjoyable. I believe that I received a fair deal. I had my previous car serviced there often and have been pleased with the work that was done and what it cost. Plan to continue having future service work done there as well.

AyeJay

24 de nov. de 2015

My purchasing experience at Boucher Hyundai with Alex Dominguez was very enjoyable. I believe that I received a fair deal. I had my previous car serviced there often and have been pleased with the work that was done and what it cost. Plan to continue having future service work done there as well.

catie15

22 de nov. de 2015

Car shopping alone can be intimidating and stressful, but my experience at Boucher Hyundai was great! There was no pressure, hassling or fast talking. The prices were excellent, and the gentlemen working there were very friendly, kind and sensitive about keeping the process time efficient! It was a refreshingly comfortable and easy car-buying experience!

GENDECON

21 de nov. de 2015

Great place to buy and get service. Really enjoy the service work. They are very accommodating and friendly and fast. I live 40 minutes away and will always go here rather than any place closer to home.

HPOVERGAARD

18 de nov. de 2015

We got what we went in for. The only comment I have is that the vehicle did not have cruise control and that should have been pointed out.

TMUELLER1178

15 de nov. de 2015

I was very pleased with my experience. I don't have any complaints at all! Scott & Nick were both very helpful during my car buying experience.

n/a

14 de nov. de 2015

I really was in need of a car, been searching for a while I finally went to Boucher and they really helped me find the right car. I love my new chevy cruze

Gail

11 de nov. de 2015

I purchased my dream car and took it home the same day! I didn't think I'd qualify due to some late payments on a vehicle which I co signed; and then a pair of scooters which I surrendered because nobody wanted to drive them. I really thought I'd have to save up and pay cash to purchase a new car. Thank you BoucherHyundai!

SGOLATA

4 de nov. de 2015

My experience was very good. The process went smoothly and I felt informed on my purchase and was not trying to be sold a car I wasn't interested in.

Kayanna

4 de nov. de 2015

Everything was excellent, I'll always buy from there!

MKE Tucson Owner

3 de nov. de 2015

My purchase of a 2016 Hyundai Tucson from Boucher Hyundai pleasantly differed from past car buying experiences. The only hard part was my decision on make, model and my budget line. I went in on several occasions, because of my difficult personal schedule, and if a specific sales person was not available another just seamlessly picked up the ball and we kept going. During the discussions several incentive offers were made and all were followed through with at the final signing. Even the closing process was fast and clearly explained which was surprising compared to previous car buying experiences. I am a very :) (happy) customer.

New Sonata Phil

2 de nov. de 2015

I had been going back and forth whether or not to even look at new cars. My 2006 Sonata is a great car. It has 154000 miles and still drives great! I heard the deals on the radio about closeout prices for 2015 Sonatas and 0% financing (other dealer). My wife and I set aside time to visit a couple other dealers later in the week, so on my way home I figured I would stop at Boucher. I walk in the door and was greeted by Chris Baker who said, "Welcome to Boucher. Are you here to see anyone?" I said no, and he said he would look for an available sales person, since he had another appointment coming in 5 minutes. All other sales people were busy, so he said, "Lets get started and take a look at what you may be interested in looking at." He listened to what I liked and what I was looking for. He gave me all the time I needed as his appointment showed up (and I had no idea they had arrived). He managed to find the perfect car on the first try while also coordinating his appointment at the same time. I always felt that he listened and answered all my questions. He is very knowledgable about every car I tried to make sure that the one I drove first was the best option for me. Chris Baker was so personal, my wife and I never went to another car dealer to try any cars or look at any of their deals (which is unusual,since we shop and price everything). The other reason we never went anywhere else was because I have had great service at Boucher in the past. Randy in service has always been a great service tech. Thanks for being personal and listening to the customer!

gmoneyx

1 de nov. de 2015

Being at Boucher Hyundai was a awesome experience. Working with Michael Kuester was like dealing with a good friend. He was down to earth, funny & so was the staff.

KGW

30 de oct. de 2015

I found my car on Cars.com and then came to Boucher Hyundai to see it in person, the staff were friendly, not pushy like I experienced at other dealerships, and very accommodating. My husband can be a stickler and they were patient and able to answer all of his questions and concerns. The finance guy explained everything and he too was quite personable and friendly, never did I ever feel like I was being pushed into anything or that I was being "sold a bill of goods" (if you know what I mean). I would and have recommended them to others and I love my new used RAV4!

JIMLIN1991

29 de oct. de 2015

I am very happy with the vehicle and customer service I received a Boucher Hyundai. I was treated professionally and received a clean car to test drive with a full tank of gas.

ZPARADIES

29 de oct. de 2015

I worked with Scott Harrison. He was the perfect sales person for me because he wasn't pushy at all and very helpful. My first lease car was totaled after a week due to a woman running a red light and hitting me. Scott was very helpful in getting me into a new lease after that. Hyundai also gave me multiple rental cars in the time i was waiting to set up a new lease which was very kind of them.

Diana

28 de oct. de 2015

I was very pleased with my lease experience at Boucher in Waukesha.I found the exact car I wanted online, contacted them, they gave me a lease price in the price range I wanted and when I went out the next day to test drive it, there were no surprise "additional costs".I took the car home that day! Very positive experience.

DESTINYMRAMOS

28 de oct. de 2015

Thank you Nick and Ryan for helping me buy my car. I told you my needs for a vehicle and you guys hit it right on. I leased a Hyundai Elantra GT in October 2015 and it fits perfectly for my puppies. The sales and financing was very painless and will be definitely going back when ever I need a new vehicle!

LSPRAGUE22

28 de oct. de 2015

The best car buying experience I have ever had. I was really impressed with finance. He did a great job and got me the lowest interest rate possible.

Diana

28 de oct. de 2015

I just leased my 1st Hyundai from Boucher in Waukesha. I found the exact car I wanted online, contacted them, and they gave me a great lease deal price right over the phone! The next day, I was able to get out there to test drive the car and ended up bringing it home that day. No surprises and the process was easy. All costs were given to me up front. I had a very positive experience.

MARY.HANRAHAN

24 de oct. de 2015

This is a great dealership ! Boucher Hyundai made our car buying experience smooth and enjoyable. I WILL definitely return there to buy my next car !!

happydriver

24 de oct. de 2015

Our family has purchased four new vehicles here and its always been a great experience. Everyone from Sales to Service is helpful and friendly. The facility is immaculate and we'll go back.

Robert A.

24 de oct. de 2015

We've purchased four new cars here. That should pretty much say it all.

JENSTEELE71

18 de oct. de 2015

No-pressure service from friendly and extremely knowledgeable sales staff. Ryan Fitzsimmons (Internet Sales Manager) was familiar with my financing company, highly knowledgeable about the car I was interested in purchasing, took me for a through test drive of 2 cars, was friendly and courteous, kept me well-informed through the purchase process, gave me a thorough orientation of my new vehicle's features, and provided just-right post-purchase follow-up. There was a little high-pressure nonsense in the financing department, but the staff member was sensitive and responsive to my time constraints. I did have to enter the dealership building to obtain assistance in securing a test-drive, after looking at cars in the lot for several minutes on an unpleasant weather day, but maybe that's part of their low/no-pressure approach? Overall, an exceptional experience, particularly as this is my 6th vehicle purchase (first ever at this dealership). Would highly recommend!

Coach Rose

16 de oct. de 2015

Dan was my sales person- very personable, knowledgable, helpful, not aggressive. We test drove two SUV's and bought one of them. This our third vehicle purchase thru them. I will buy a fourth from them. Everyone we talked with was great.

BETHYEKO

15 de oct. de 2015

Working with John Chavez at Boucher Hyundai was a great experience. He listened attentively and answered all of our questions. He did not pressure us in any way and encouraged us to test drive more than one model of vehicle that might fit our needs. He spent as much time with us as we wanted and gave us plenty of time and space to come to a decision. He was very helpful and professional. I will refer friends and family members to him. Everyone we worked with at Boucher was friendly, helpful and professional.

Destiny

13 de oct. de 2015

I came in to trade my 2006 Hyundai Azera and was unsure of what vehicle I wanted. Nick Stover and Ryan were very accommodating. They helped me choose between the different vehicles that would fit my lifestyle but mainly my dogs. I love my Hyundai Elantra but mostly my dogs love it the most. It's very roomy for them and the back protection mat is the best option ever. I will definitely come back for any of my vehicles needs and when ever the day comes to trade it in for another Hyundai!

Matt

12 de oct. de 2015

I bought my vehicle in Waukesha, but I live in Grand Rapids, Michigan. I really appreciate the Michael working with me via email and text with get everything ready. He even picked me up at the ferry the day I bought the car. Michael was great to work with and I would definitely recommend him to anyone!!

Bree

12 de oct. de 2015

Bought a used 2008 Subaru Tribeca, the price was very reasonable and we are enjoying our vehicle. The staff were all very friendly.

John

9 de oct. de 2015

I needed to get my daughter a different car, as her old hoopdi was making me nervous. I don't really like car shopping because I always feel like I got screwed. Decided to try Boucher Automotive group. I dealt with Luke, and Mike. I couldn't have been happier. After calling and explaining what I was looking for, they had 4 Cars waiting for me to test drive which they thought would fit my price range, and needs. I ended up buying a really nice car car.from them. Honestly the best car buying experience I can remember having.

BRENLAW1

8 de oct. de 2015

My experience atBoucher was excellent! The salesman Ryan was very knowledgeable and made my experience memorable. Before I went to the dealership. He knew the color I was looking for and the car was waiting for me when I got there.

MJNETTESHEIM

6 de oct. de 2015

I have the sales persons card but can't remember right now but I will refer people to him. Dealership was fair. Second car I bought from them. I will buy another too.

CMMEGNA

6 de oct. de 2015

Very friendly all the way around. Everyone we dealt with made sure we got what we wanted and if there was a problem, they found a way to solve it promtly.

Melissa.B.Milwaukee

5 de oct. de 2015

My mom was looking to lease a new vehicle, so I contacted a few Hyundai and Ford dealerships around the Milwaukee area. Fawn at Boucher Hyundai was BY FAR the most responsive and most professional individual I worked with throughout this process, and - best of all - she worked the hardest to beat all other prices. My mom ultimately ended up with a Hyundai Elantra GT and loves it. My mom, sister, and I are all extremely happy that Boucher ended up getting us such a great price because Fawn really deserved our business for all of her hard work. I'd HIGHLY recommend contacting Boucher Hyundai (specifically, Fawn). She'll work her butt off to get you what you want and need.

Melissa

5 de oct. de 2015

My mom was looking to lease a new vehicle, so I contacted a few Hyundai and Ford dealerships around the Milwaukee area. Fawn at Boucher Hyundai was BY FAR the most responsive and most professional individual I worked with throughout this process, and - best of all - she worked the hardest to beat all other prices. My mom ultimately ended up with a Hyundai Elantra GT and loves it. My mom, sister, and I are all extremely happy that Boucher ended up getting us such a great price because Fawn really deserved our business for all of her hard work. I'd HIGHLY recommend contacting Boucher Hyundai (specifically, Fawn). She'll work her butt off to get you what you want and need.

MIKE40

29 de sep. de 2015

Very friendly and professional personnel to deal with. Our two car buying experiences at Boucher Hyundai have been Great. The service and maintenance on our vehicles in the past is also one of the reasons we choose to buy another car from Boucher.

Trucker

24 de sep. de 2015

We purchased a 2016 Santa Fe! We absolutely love the vehicle the staff was generous helpful there wasn't any haggling. Overall great car buying experience... I would highly recommend anyone going to test drive a Hyundai and purchasing. Dan our sales guy did an amazing job, very knowledgeable and gave us just the right amount of space to shop and ask questions .

Loren Frye

21 de sep. de 2015

Just bought a 2016 Elantra from Chris Baker. He and the sales team from Boucher were so helpful in the buying process. I would recommend this dealership to anyone looking for a new car.

ERICCINCI

19 de sep. de 2015

I was disappointed car did not come with spare tire, door window trim is cheaper plastic, mpg is lower than advertised, sound system quality is not as good as my 1998 Mazda 626. I didn't like being asked to buy extended warranty packages by different person than salesman after I thought the deal was final and I was ready to pick up car. Don the salesman was professional and easy to work with but didnt' know some things about the cars since he was relatively new. He called me after the sale and asked if I had questions and offered to meet me at dealership in future to answer future questions.

Fallingstarz1

18 de sep. de 2015

We worked with Judy L. to purchase a 2016 Santa Fe Sport. She was amazing and made the whole transaction from test driving, to selecting the vehicle, to finance, to picking up the vehicle a wonderful experience!

Theresa C

18 de sep. de 2015

Working with Judy L was a great experience! She made the whole process of picking out our new vehicle a breeze!

haldvorin

17 de sep. de 2015

We purchased a Santa Fe Sport from Boucher in 3/15. Unfortunately it was involved in a collision and was totaled. We purchased a replacement in 9/15. Our sales person Steve Kuczkowski was great to work with...very personable and helpful. Although we live in the Chicago area, we willing to drive 85 miles to Waukesha because both times Boucher was the only dealer within a 150 mile radius who had the car we wanted. I both instances we treated fairly and respectfully and our purchases went smoothly. We would highly recommend Boucher Hyundai and Steve Kuczkowski to anyone in the market for a new Hyundai, especially if you are looking for a color other than the usual black, white, or grey.

MAGICCARWASH

16 de sep. de 2015

Everyone was great to work with. They went out of their way to make sure I found a vehicle I was happy with, whereas other dealers did not.

GiGi MAH

12 de sep. de 2015

I went in knowing what I wanted but still undecided. John went out of his way to make the choice easier. He took the time to explain the process and even brought in the mechanic to explain some of the extra programs. Through a misunderstanding on my part I needed to make some changes to the final sale. Dan the Finance manager was very accommodating and helped to resolve my issues. I am very happy with my car and I think I made the right choice going with Boucher.

BONNIE.ROSENMEIER

9 de sep. de 2015

I visited several dealers for my new car and Boucher was the most impressive and responsive. I was pleased with their service, professionalism, and would recommend them.

DBUCKHOLTZ

6 de sep. de 2015

Fawn helped me to find a vehicle that I could afford that had the features I was looking for. She was prompt on the Internet pricing.

Survivors

3 de sep. de 2015

We unexpectedly had to replace our SUV, we searched many selections through cars.com. We found Boucher Hyundai was receptive to our unique situation and was willing to work with us. After searching other dealerships, we ended returning to the first place we looked at, Boucher Hyundai Used Cars worked with us in finding our newer SUV for our family.

Little Red Sport Sonata

1 de sep. de 2015

The Service Center is thorough and I have traded my Tucson in for a Sonata! I loved both vehicles and got a very fair trade in! I worked with a humorous, down to earth sales manager and sales consultant! I never think of this dealership as a chore when I go get serviced! I highly recommend them!

PlantDoctor

29 de ago. de 2015

Steve requested my needs and desires and then selected the appropriate car for us. We drove it and agreed with his selection. The sales process was lengthy but satisfactory. I would have no hesitation to recommend the dealership to any who ask.

DAVIDCRAY85

28 de ago. de 2015

Fawn did an amazing job. She returned my online request immediately. Provided a quote for the make/model. Scheduled an appointment for a test drive. Fawn was professional throughout and made the experience an enjoyable car-shopping experience.

Kurt

27 de ago. de 2015

Just purchased our second Hyundai from Boucher. From the second we walked through the doors and through the entire process the WOW factor was present the whole time by the way were treated. Your dealership definitely has what it takes and executes it flawlessly. We are proud to have a Boucher Automotive Group tag on both our vehicles. Thank you for showing that great customer service is not a thing of the past! We love our new Santa Fe!

Kurt

27 de ago. de 2015

From the minute we were greeted by Nick Stover & Alex Gawin and throughout the transaction we were treated just amazingly well. They went over and above to help us through a problem we had with a another vehicle we purchased from a competitive dealership. It was a unique situation and they handled it with class and reassurance, making sure our needs were the most important. I had previously purchased another vehicle from Boucher Hyundai about 4 years ago which was also a great experience. Words cannot describe how satisfied we are with the way we were treated and the vehicle we bought (2015 Santa Fe Sport). Boucher has got it right, they understand what it means to provide a positive customer experience, not just sell you a car. The service department is also second to none, Dan & his team go out of their way to make sure you get your vehicle serviced right. We're two for two on car purchases with Boucher and will never buy from anyone else. This is what its supposed to be like buying a car!

MAMCGIVERN

19 de ago. de 2015

The sales person should have gauged my desire to engage in small talk within the first 30 minutes of conversation. I had to tell him I wasn't interested in small talk, just the details of the car. After that, it was awkward. I had to ask questions about the car's features instead of him showing me them. Anything I forgot to ask about, had to be figured out after I drove off the lot. The car is great, but I wish I could have worked with someone who talked about the car, When I make a big purchase like a car, I'm not interested in getting to know the sales person, I interested in getting to know the car. I did not give higher grades on the rating because of my experience with the sales person. The dealership was very nice, and the manager was pleasant. Customer service: should have stuck to details of the car, not small talk. Quality of work: a few plastic protective stickers were left inside the car and a few smudge marks on the panel of the driver door. Friendliness: Nice, but misdirected. Price: good. Overall Experience: Not what I was hoping for. I didn't want to have to tell someone not to make small talk, but there was too much of it. Would I recommend this dealership: Maybe. That is not an option above. Someone else may love the experience of chatting with the sales person and would find it to be pleasant, so I would say it depends on the person.

JIM.HADDEN

8 de ago. de 2015

We are happy with the price for the new Santa Fe. So many new " bells and whistles" to learn!Judy was a fair and pleasant salesperson.

ZOLTEC73

7 de ago. de 2015

Great experience all around. Knew what I was looking for and they got me what I wanted at the price I wanted. Love my new car!

David C

7 de ago. de 2015

On Saturday August 1st we decided to sell our older car to our oldest teenager that was not having much luck locating a car in her price range. My wife and I decided to then look for a newer car for myself. Two years ago on vacation I was given a Sonata for a rental and could not believe how well it performed and how well it was built. So we ventured out to the nearest Hyundai dealer. When we first arrived we were greeted by Nick the sales manager who made us feel right at home. We then were approached by Chris Baker who started fielding our questions. At all times I feel that my questions were answered with personal honesty not answers that were scripted. My overall experience with the staff has changed my opinion of how a car dealership should treat their customers. It was honestly the best dealership experience that I have ever encountered. Did I mention the small things that added to the experience. While we were filling out the paperwork I had mentioned that we would go out for lunch and come back. Nick asked if my family (4 of us) would like to join his staff for their Saturday lunch buffet. We accepted lunch with your crew and felt like family. Chris Baker as well as Chris the finance person both treated me as a person and a friend. Awesome staff!

DavidC

7 de ago. de 2015

On Saturday August 1st we decided to sell our older car to our oldest teenager that was not having much luck locating a car in her price range. My wife and I decided to then look for a newer car for myself. Two years ago on vacation I was given a Sonata for a rental and could not believe how well it performed and how well it was built. So we ventured out to the nearest Hyundai dealer. When we first arrived we were greeted by Nick the sales manager who made us feel right at home. We then were approached by Chris Baker who started fielding our questions. At all times I feel that my questions were answered with personal honesty not answers that were scripted. My overall experience with the staff has changed my opinion of how a car dealership should treat their customers. It was honestly the best dealership experience that I have ever encountered. Did I mention the small things that added to the experience. While we were filling out the paperwork I had mentioned that we would go out for lunch and come back. Nick asked if my family (4 of us) would like to join his staff for their Saturday lunch buffet. We accepted lunch with your crew and felt like family. Chris Baker as well as Chris the finance person both treated me as a person and a friend. Awesome staff!

CampCougar

6 de ago. de 2015

The staff at Boucher Hyundai were very pleasant to work with and knowledgeable on the vehicles. I would recommend Boucher when looking for your next vehicle. There was no pressure to purchase a vehicle from them and they were willing to work on price to meet personal needs.

CampCougar

6 de ago. de 2015

I would recommend Boucher for your next vehicle purchase. They have a friendly and knowledgeable staff that was pleasant to work with and no pressure to purchase a vehicle. They were willing to work with you on pricing to meet personal needs. It was quick and easy at time of finalizing the deal and all the paperwork

BRENTDELEON

5 de ago. de 2015

This was the best new car purchase experience yet. If you would like to purchase your new car from someone competent, friendly and honest- ask for Fawn Delaney!

Happy Owner

3 de ago. de 2015

I came in thinking of a 2015 Sonata. John Chavez educated me and allowed me to take a drive. I really enjoyed the ride of the Sonata 2.0 Turbo Limited and John informed me of the different features and benefits. After my drive I felt very comfortable with what the car had to offer. I was now thinking of colors that I preferred. The next day or two I solidified my choice and the team of sales people, John Chavez, Ryan and Jim all helped me find the best car for the best price. I enjoyed the experience and felt the benefit of the team sale. It was nice to have multiple people to answer my questions that worked with my schedule.

JMSBDO

28 de jul. de 2015

I am a returning customer and each time I use Hyundai Boucher in Waukesha, Fawn exceeds my expectations. Car, price and service was great from Fawn, Chris and the manager. THank you guys for an awesome car without the craziness.

happyann

28 de jul. de 2015

We previously bought a Hyundai Tuscon at Boucher 10 years ago and were thinking of getting a 2nd car because our truck has been the 2nd vehicle for quite some time and isn't always the most convenient thing to get around in. We've had a great experience with Hyundai but thought we might try a used car in another make and model. When we saw the prices of used vehicles with many miles on them we were quite dismayed. John Chavez listened to us and introduced us to a great deal on a new 2015 Elantra with lots of bells and whistles and a great price. John and everyone we dealt with at the dealership were very helpful and it was an overall great experience. The only thing that was surprising is that there is still the all the same paperwork and process in place for the purchase since we bought a car 10 years ago. We thought that part would be easier by now and more streamlined. Love the new car and very happy with John and everyone at Boucher that helped us.

Jacci Stephan

22 de jul. de 2015

I was in an unfortunate situation that put me in a very bad spot when I wrecked my vehicle out of state and the insurance company deemed it "Totaled". I called Fawn Delaney about meeting and options. My financial situation was limited as I wasn't expecting to change vehicles. Fawn was prompt in getting back to me, very empathetic and thorough in helping me and making sure I understood and was comfortable with my options. Because my car was not safe to drive, (though drivable), she was able to get me in the lease a day earlier than the insurance settlement allowing me piece of mind in transporting to work as well as my child to other destinations. The process was seamless and between Fawn, Chris in finance and the Manager who helped me fit within my financial limitations, I was able to relax and not worry about significant cash loss, hassle, negotiation or concern. This is my second time working with Fawn and I have every intention of continuing working with her for future vehicle needs. I've already suggested to two friends to call her personally. I couldn't be happier with the experience. Customer for life!

SWINTIME

19 de jul. de 2015

This is our third Elantra. Won't switch brands. The car drives nice and looks good. And we will stick with Boucher for our needs car needs.

VENUSERRANDS

6 de jul. de 2015

Chris Baker helped me with both recent car purchases and was very helpful and efficient. He located the vehicle I wanted in the short time frame I required for a reasonable price.

MHenning

24 de jun. de 2015

I found an identical car at a dealership closer to me, but Boucher was much more timely in response to my requests for information, and showed a genuine desire to earn my business. I have been a sales engineer my whole career and my success has come from adding value. Boucher understands what value add means. I drove eight hours round trip to do business with Boucher, and it was well worth the trip.

andrea

1 de jun. de 2015

I purchased a 2015 Hyundai Accent. I wasn't able to find one anywhere near my home so I searched the Internet for any available in Wisconsin. I only found two dealerships that had them in stock and the lowest price was at Boucher. I made an Internet inquiry and received an extremely fast response from Ryan Fitzsimmons. I was going to be in the Milwaukee area on Friday so I made an appointment to come in and test drive. I ended up driving my new car home the same day. Ryan did a great job. Troy also did great. They gave me a fair amount for my trade-in and worked to get me the best financing and warranty coverage that fit my needs. I will recommend this dealership to everyone.

Andrea

1 de jun. de 2015

I purchased a 2015 Hyundai Accent. I wasn't able to find one anywhere near my home so I searched the Internet for any available in Wisconsin. I only found two dealerships that had them in stock and the lowest price was at Boucher. I made an Internet inquiry and received an extremely fast response from Ryan Fitzsimmons. I was going to be in the Milwaukee area on Friday so I made an appointment to come in and test drive. I ended up driving my new car home the same day. Ryan did a great job. Troy also did great. They gave me a fair amount for my trade-in and worked to get me the best financing and warranty coverage that fit my needs. I will recommend this dealership to everyone.

LKB

28 de may. de 2015

With the help of Ryan Fitzsimmons, I recently purchased a brand new 2014 Hyundai Accent. It was exactly what I wanted - a small, reliable model at a great price. Even parts of the car that I didn't think I would ever use, I have ended up using a lot and absolutely love, including Bluetooth capabilities and stereo controls on the wheel. There was a small scratch on the passenger door and a clicking sound from the windshield wipers, but right away Ryan scheduled a time to fix these issues.

Dariusz

28 de may. de 2015

I would like to thank Alex Domingues for helping me to move from Genesis 2011 to Equus 2015. I really liked my Genesis but I have to say that I like Equus even more. I was not planning to buy a new car but Alex convinced me that I would be even happier with new Equus, and that I am. Also, thank you to finance department for quickly processing new loan.

TheDude

22 de may. de 2015

This was my first time buying a car and I must say that Alex was extremely helpful and patient. I was extremely happy with the customer service he provided during and after. He was able to work with me and my budget to get me the car that I wanted, and I am very thankful to him. I would recommend him to anyone. Ask for Alex

blarneyboy

16 de may. de 2015

Fawn Delaney was an exceptional sales person. She was to the point, not aggressive, and very accommodating to our set of circumstances. She stayed late, past closing, to insure our needs were met as we were leaving town within a couple days.

ClaudetteI

13 de may. de 2015

My overall experience was great! I brought a Nissan Versa and I love it! Nicholas in sales did an excellent job helping me to find the vehicle that fit me best. The rest of the staff was wonderful too. I am very pleased. I would definitely recommend this dealership!

eggerstk

8 de may. de 2015

We had a fantastic experience with Boucher Hyundai! We started at Boucher Nissan and kept our salesman from the Nissan group through the sale of our 2015 Santa Fe. We didn't know you could keep a sales rep from one lot even if you purchase a car from a different lot as long as you stay in the Boucher group. This made things SO MUCH EASIER! Rather than dealing with a different sales rep at different lots so we could research and test drive all the vehicles we were considering, we just dealt with the same person, who coordinated us driving the cars we wanted to with the other lots...how awesome is that??The Boucher group worked great as a team with our sales rep. The VIP Managers Luke and Tony were very friendly and accommodating. Mike, who was our Hyundai guru, assisted us with learning our new vehicle features. Financing was easy, fair, and seamless. We got the payment we wanted, the vehicle we wanted, and friendly competent staff to help us through the process. A++++ to Boucher Hyundai! Thank you for an easy and pleasant car buying experience!

Tyler Haag

22 de abr. de 2015

I bought a Hyundai Tucson limited 2015 last week and it was a great experience. Everyone there was very friendly and helpful I would recommend anyone to buy here. I work with Scott Harrison he was very helpful and friendly.

thaag

21 de abr. de 2015

I bought a Hyundai Tucson limited 2015 last week and it was a great experience. Everyone there was very friendly and helpful I would recommend anyone to buy here.

aplawton

16 de abr. de 2015

My wife and I purchased a 2015 Santa Fe, this is the fourth Hyundai we will have owned and I have to say that our experience at Boucher Hyundai was the best so far. Alex Dominguez was great, got us into the right car at the right price, he was patient, professional, and genuinely a pleasure to deal with. We would highly recommend doing business with Boucher Hyundai. The entire process from A-Z was seamless and stress free!

CaroleL

14 de abr. de 2015

I own a Hyundai Sonata. Late last week I had an episode where it would not start. By trying a spare key, it did start. We thought it was a key problem (battery),so we made an appointment for service for Monday. We planned to drop it off Sunday night, but it absolutely would not start. We intended to call AAA for a towing to the Boucher dealership. My husband called Boucher early Monday morning to update them on our situation, when one of your super service people reminded us that we have road service through Hyundai. We called for towing and the truck was here promptly, four minutes earlier than the estimated time. Later in the day, we were called and told that the problem was the starter motor, and that the repair was under warranty! There are no sweeter words to hear when you are expecting a big bill!! Everyone at the dealership was great! They are good communicators and they always make me feel appreciated as a customer! Would I recommend a Hyundai and the Boucher dealership? Absolutely!! I thank everyone for the pleasant experience! :)

dancer

7 de abr. de 2015

We purchased a 2014 Elantra GT and worked with Alex and Ben. We thank them for their time and explanations and love the new car!

zakm

31 de mar. de 2015

I just bought a car from these guys and everyone was so helpful from the salesmen to financing and the gm. Such a great place highly recommend it.

Kathy

30 de mar. de 2015

Everyone at Boucher Hyundai was very friendly and helpful, but my salesman, Alex Dominguez, stood out above the rest. He was excellent to work with and really helped me through my car-buying experience. I would recommend him to anyone!Kathy Redlin

Rodney- WI

29 de mar. de 2015

We leased a 2015 Santa Fe Limited AWD and the service and staff were excellent to work with. We did not feel pressured, in fact we took over a year from first dealer visit to actually moving forward with leasing a car. Alex Dominquez was great to work with and the dealership was considerate and friendly. Thanks all.

diane

28 de mar. de 2015

I've had my 2003 Santa Fe serviced at Boucher for years. Team in Service is always great to work with. I had been thinking about trading up for several months and just recently took the step. I saw a discounted 2014 Santa Fe Sport on the lot and went in to check it out. I worked with Steve Kuczkowski who I had met last year. He worked with me to get what I wanted for my trade-in and after some discussion, it was mine! Steve is very pleasant, nice to work with, knows his business, not "high pressure" and working with him was a good experience. He's also offered his future help while I'm learning about the new gadgets and technology on my Sport. I'll let others know about my Boucher experience and will recommend Steve to anyone interested in purchasing a vehicle.

ROS2COE2

24 de mar. de 2015

We had an excellent experience with Boucher Hyndai of Waukesha. John Chavez, Sales Consultant, was courteous, kind, patient and very knowlegeable to work with. He made sure we received the best customer service attention needed and helped us get the best deal that we asked for. He went the extra mile to show us all their car options and made sure the car we bought was clean inside and out before we left the lot. I would highly recommend his expertise and knowlege to anyone that is looking for a vehicle.

Kkatrichis

6 de mar. de 2015

I had been contemplating getting a Sonata for almost a year. I was torn on whether to go with a SUV or the Sonata because of the great gas mileage and I drive a ton. After shopping around at the neighboring dealership, I felt soo pressured by them that it actually turned me off to buying the SUV they had desperately wanted me to buy! I worked with Ryan Fitzsimmons and he was more than wonderful! He truly listened to what I was looking for and didn't try to up-sell me for the more expensive model when it wasn't something I needed. He did not pressure me one bit. I felt comfortable, and after making my decision, he went above and beyond to make sure all my questions were answered, even days after my purchase when I couldn't figure out some of the high tech features on my car. Thank you so much for the impeccable service! After owning an SUV for 20 years, I'm truly enjoying the experience of driving my sporty 2015 Sonata??

Mike H

2 de mar. de 2015

Purchased a used Elelantra for my daughter. The car was detailed beautifully and the repairs made prior to the sale saved me at least $1000.00 compared to buying it as is from a private seller. The sales staff was attentive to my vehicle search and offered a few car options to choose from. No pressure sales. Overall a relaxed buying experience.

Nicole F

23 de ene. de 2015

My overall experience with Boucher Hyundai was great! I love my new Elantra. Pamela in sales was excellent, knowledgeable and made me feel comfortable during the entire process! The whole staff was friendly and willing to help. I would recommend this dealership to anyone!

Ron Sivak

14 de ene. de 2015

One of the best experience's I had buying a new Hyundia,limited.I worked with Cary Kernsa terrific guy.I got the best deal allowable!!!!!! I couldn't be happyier.

Dave

12 de ene. de 2015

On December 19,2014 I purchased a 2015 Black Veloster from this dealership and had a wonderful car buying experience. Angie and her team helped me get the financing I needed and the deal was done!Great people and very personable. I will go back for all my service and will tell all my friends about Boucher Hyundai.Thank you Angie!Dave

dougb

4 de ene. de 2015

Met Fawn Delaney while waiting for minor service on my car. I had been in contact with her prior to my visit regarding interest in a vehicle posted on the dealership web site. She was very helpful in our purchase process. She was accommodating and very customer-focused. This is the second vehicle I purchased from her and both times she demonstrated excellent service and expertise.

DougB

4 de ene. de 2015

Met Fawn Delaney while waiting for minor service on my car. I had been in contact with her prior to my visit regarding interest in a vehicle posted on the dealership web site. She was very helpful in our purchase process. She was accommodating and very customer-focused. This is the second vehicle I purchased from her and both times she demonstrated excellent service and expertise.

Jim Johnson

30 de dic. de 2014

Very positive experience. Set the price online and with a phone. Auto was ready and salesman was professional and courteous. The deal with off without a hitch and we in and out with a new vehicle in 3 hours to include a test drive. Very smooth.

Loni B.

20 de dic. de 2014

Fawn and the team at Boucher Hyundai were amazing to work with. We had just purchased a 2013 Hyundai from a different dealer 5 months prior, and that car got totaled. We went to Boucher because they had a 2014 model listed online that was very close to what we had, and we wanted to replace the car as soon as possible. Even though we were eager to buy, we never felt pressured! The car was amazing and we had no doubt in our minds we were getting a great deal on the price. Fawn was so helpful and REALLY went the extra mile to make sure we had everything we needed and every question answered before we drove the car off the lot. Additionally, Ben in the Finance Department was WONDERFUL!! That can be the most stressful part of the process with all the forms and contracts, and he made it fun and painless. He explained every form that we signed so clearly and simply, and we felt very at ease. We will be returning to Boucher Hyundai of Waukesha the next time we need a vehicle, and HIGHLY recommend them!

LoniB

20 de dic. de 2014

Fawn and the team at Boucher Hyundai were amazing to work with. We had just purchased a 2013 Hyundai from a different dealer 5 months prior, and that car got totaled. We went to Boucher because they had a 2014 model listed online that was very close to what we had, and we wanted to replace the car as soon as possible. Even though we were eager to buy, we never felt pressured! The car was amazing and we had no doubt in our minds we were getting a great deal on the price. Fawn was so helpful and REALLY went the extra mile to make sure we had everything we needed and every question answered before we drove the car off the lot. Additionally, Ben in the Finance Department was WONDERFUL!! That can be the most stressful part of the process with all the forms and contracts, and he made it fun and painless. He explained every form that we signed so clearly and simply, and we felt very at ease. We will be returning to Boucher Hyundai of Waukesha the next time we need a vehicle, and HIGHLY recommend them!

rfbudzinski

25 de nov. de 2014

Bob Wuerl and the staff were all down to earth and seemed to be genuinely interested in making the deal work for both parties. The finance guy caught an error that worked to my advantage that I would never have known about...overall, a very pleasant process.

Jonathan Branski

20 de nov. de 2014

My family now owns its third hyundai car. An 08 Santa Fe, 2014 Sonata, and now a 2015 Elantra. This was my first personal car, but from the time shopping around I can easily say this was one of the best places to go to. Pam was extremely helpful, as well as everyone else there, which sadly I can't say the same about arrow hyundai. I would recommend Boucher to any of my friends looking for a new car for a great price, with great service.

Jonathan B

20 de nov. de 2014

Overall everyone was friendly and helpful. Third Hyundai my family owns and I would recommend Boucher, even if it means driving past other Hyundai dealerships. Pam was the person who helped throughout the entire buying process and I couldn't of asked for someone nicer.

Irene

9 de nov. de 2014

I have had nothing but positive experiences with Boucher Hyundai since I became a customer of theirs in November 2011. They are honest, friendly, helpful and seem to genuinely care about their customers. I feel very confident that I receive the highest quality at the most reasonable prices for both purchasing vehicles and servicing them there. I have been very happy with the 2012 Hyundai Tucson Limited I initially purchased there in 2011. I recently traded it in to upgrade to the Hyundai Santa Fe Sport which is a little bigger and has many more features. Boucher gave me top dollar for my Tucson which enabled me to do this upgrade. I am confident I received a great deal and an awesome vehicle in this process. I highly recommend Boucher Hyundai for all your vehicle needs, you won't be disappointed!

Roger

3 de nov. de 2014

Great Buying experience with Chris Baker and my new 2015 Sonata. From the moment of contact on the internet to the final agreed upon numbers he made it easy and simple to understand. It's much easier to compare prices and features if you can get the sales person to give you a walk out the door number! Then you don't care about all the in's and out's Just the final number. He was willing the car compared well with the Ford, Nissan and Subaru. We love it! Thanks Chris! 2nd vehicle we've bought from this dealership, and additional reason! Their service Dept! It does a great job. Of course we've only had to have our Santa Fe in for oil changes and it's approaching 100,000 miles, but they handle it quickly for us.

Nick

28 de oct. de 2014

They were very friendly and helpful. The sales lady I had, Pamela Gordon, was very helpful and I liked the fact that she wasn't very pushy. It just seemed like her best interest was helping me find the best fit car for me. I would definitely recommend this dealership!

Mildan

26 de oct. de 2014

My sales person, Scott Harrison, was friendly and knowledgeable. The dealership was fair and the quality of the car is great. I look forward to the service department matching my sales experience.I would recommend this dealership to a friend.

cboettner

24 de oct. de 2014

This is the 6th car I've purchased in my lifetime. After my last buying and service experience I was not looking forward to purchasing again. Boucher Hyundai completely surprised me and changed my mind. My fiance' and I started shopping around in July. Bob Wuerl from Boucher Hyundai was so helpful. He asked questions to find out what we were really looking for, made suggestions and really listened to what we had to say. He and the rest of the staff at Boucher worked with me to make the purchase happen. It was great. I had some extenuating circumstances and had to wait until October to purchase. Bob kept in touch the entire time. It wasn't too much so that it was annoying, just enough to know that he was still there willing to help however he could. The day I bought the car was great too. I made an appointment to pick up the car and sign the paperwork and they went as fast as they could while still allowing me to understand everything. They put my shiny new plates on, had the car clean, gas tank filled and ready to go. A few days after we bought, Bob called just to see if there was anything I was having trouble with, like connecting my phone to the car.It was truly just a great experience. We will be visiting them again when my fiance' is ready for his new car.

danersj

20 de oct. de 2014

Scott was very friendly and attentive to any questions and or concerns during the sales process. I'm loving my new car - Hyundai Santa Fe!

Sara L

8 de oct. de 2014

Mike Rapport was a great help and made my car buying experience easy! I will definitely be a repeat customer!

Sara L

7 de oct. de 2014

Mike Rapport was great to work with! He asked a few questions to better understand our wants and then pointed us in the direction of 3 different vehicles and explained the differences. He really made car shopping easy and when my husband needs his svu replaced in a couple years, we will be back!

Becky

22 de ago. de 2014

John Chavez was a great salesman, who did not pressure us at all. When he came out to the lot to greet us we immediately felt comfortable with him. He spent a lot of time with us, reviewing the cars features and selecting the right car for our needs. I would go back again and purchase a vehicle with John and Bouche!

Santa Fe Sport Turbo - Pulling a 2,000 1b. boat

12 de ago. de 2014

My wife and I really appreciated Fawn Delaney's engagement during our recent Santa Fe purchase process. She was knowledgeable, kind and accessible. She had a number of above-and-beyond types of moments during the sale, and was very candid throughout. We recommend her for future car purchases at Bouchet.

Scottlago

2 de ago. de 2014

Worked with Chris Baker. When looking at santa fe gls. On line. He had just the one we where lioking for. Never had looked at the santa fe befor. And are verey happy we did. Chris was great and. Worked with us. To make. Sure we had the. Car at the wright price point for us. Thanks. And the rest of the staff was great. Too !!

jolitaf

31 de jul. de 2014

I was ready annoying day at the dealership, but I was very surprised with the service I received. I got the car I wanted for the price I wanted.

donalvsw

30 de jul. de 2014

Overall very positive experience. Chris Baker is a conscientious, knowledgeable salesperson who took the time to answer all of my questions, in person, by phone and by email. Samm even made the financing piece relatively painless. And I'm loving the car.

donalvsw

30 de jul. de 2014

Overall very positive experience. Chris Baker is a conscientious, knowledgeable salesperson who took the time to answer all of my questions, in person, by phone and by email. Samm even made the financing piece relatively painless. And I'm loving the car.

BREEVE

29 de jul. de 2014

Very down to earth, didn't feel hassled at all. Felt like we purchased our car from friends. I definitely recommend this dealership. Will definitely consider this dealership again next time we're shopping for a car, new or used.

kf

29 de jul. de 2014

Great salesman,he listened 1st,then did the selling,2nd car we have bought here,will be back again

Josh Timm

28 de jul. de 2014

Chris Baker and Boucher Hyundai got me the exact vehicle I wanted and took good care and made sure all the last details were covered in getting the vehicle leased to me. I would absolutely recommend you go see Chris.

Jolita

23 de jul. de 2014

Very happy with the car and buying experience overall.

BREEVE

23 de jul. de 2014

Very quick and efficient. We felt like they listened to what we wanted and didn't waste our time with the unnecessary pitches. I was a very happy customer when I left.

Margaret W

23 de jul. de 2014

We just purchased our second Santa Fe at Boucher Hyundai of Waukesha. Our sales person, Fawn, was very helpful both times in finding just the right vehicle to fit our needs. She is very personable and comfortable to work with. She was also responsive to emails and phone calls as we were searching for a new vehicle. We have been pleased customers of Boucher Hyundai and would recommend them to others for a fair deal and positive car buying experience.

reetz.megan

24 de jun. de 2014

Went in looking for a new car. No idea what I wanted. Amber talked us through a few, let us out on our own to drive a couple, and never once pressured us. She wanted to make sure we had a good experience right from the start. She was great through the whole thing, and once we decided we wanted to buy from her, Amber was there with answers to all our questions and concerns and got us a great deal. I'd recommend Boucher to anyone!

Megan Reetz

24 de jun. de 2014

Had previously dealt with Arrow, but now will exclusively purchase from Boucher. We had such a great experience. There was no pressure and Amber made sure we got all of the info we needed and all of our questions answered. When we did finally decide to buy she made the entire thing fun and painless. Will definitely be back.

EFazio

24 de jun. de 2014

We bought a new 2014 Tucson with the help of Pam. She was wonderful - really listened to what we said we needed without trying to up-sell us. The financing process was frustrating (they kept trying to sell additional warranties) but in the end we got an outstanding interest rate and a car we love.

RobG66

29 de may. de 2014

Great experience. Fair pricing, no pressure. Leo was a pleasure to work with. He spent a lot of time with me looking for the "perfect" vehicle. I felt no pressure whatsoever to purchase the car from him. I will definitely go back.

RobG66

29 de may. de 2014

Great experience. Fair pricing, no pressure. Leo was a pleasure to work with. He spent a lot of time with me looking for the "perfect" vehicle. I felt no pressure whatsoever to purchase the car from him. I will definitely go back.

logan175

27 de may. de 2014

I just leased my 5th vehicle from Boucher Hyundai. I appreciate the service I receive and the care taken each and every time I go to the dealership. Ryan Fitzsimmons really goes the "extra mile" for me. He syncs my phone, customizes the GPS etc. I recommend Boucher at every opportunity.

wiggums

7 de may. de 2014

I went to Boucher to buy a certified used car and they were very helpful working with the banks to provide a fair loan rate for someone who just graduated college above and beyond any other dealership I talked to. Leo was a very friendly dealer who didn't try to rip me off. They were very straight forward and easy to work with. They even provided me with a 10 year 100,000 mile bumper to bumper warranty on a used car.

Chris Rasmussen

29 de abr. de 2014

I began shopping for a genesis coupe back in November of 2013. Angela Thompson was the first to provide me with an actual test drive and a down to earth "non sales pitch" experience. After numerous dealership visits and experiences throughout the last six months, Boucher clearly stood at the top with excellent customer service. Angela Thompson, Bob Wuerl and Samm Thomas have all been extremely helpful in assisting me with my purchase. I have nothing but good things to say about the dealership and its staff. However, I am still awaiting a replacement front plastic piece on the bumper that the license plate would normally mount to. A minor setback on an otherwise fantastic experience with Boucher and its team.

ChirumamillaSukarna

28 de abr. de 2014

We bought 2014 Elantra from Boucher last week, We went there after checking the car and working on price at other dealer as the deal didn't work out. We walked into to Boucher to check if the other dealer is giving us a good price, we were received by Steve and told him what we are looking for and provided details and stuff, as he is the new Rep Pam got involved when we started negotiating the price. They gave us a good price, but it was more than what we negotiated at the other dealership.After couple of negotiations we got the price we are looking for fully loaded car. Pam listened what we are asking and talked to the sales manager and got us good deal.We worked with Lidiya to complete the paper work and warranty options, she was patient and clarified each and every question of mine with out pushing me to sign the papers and get done with it.The only part that I didn't like is about extra warranties and ECP, we weren't thinking about those when we are negotiating the price and we didn't get much time to think about it.Overall it is a great experience and we will do business with Boucher in future. Steve, Pam and Lidiya are great.I didn't have any experience yet with Service department, I was told I can use Boucher Ford dealership in Menomonee falls for my service needs. I have to yet experience it. will update again if I see any issues.

Sukarna Chirumamilla

28 de abr. de 2014

We bought 2014 Elantra from Boucher, We went to there after checking the car and working on price at other dealer as the deal didn't work out. We walked into to Boucher to check if the other dealer is giving us a good price, we were received by Steve and told him what we are looking for and provided details and stuff, as he is the new guy Pam got involved when we started negotiating the price. They gave us a good price, but it was more that what we negotiated at the other dealership. After couple of negotiations we got the price we are looking for for fully loaded car. Pam listened what we are asking and talked to the sales manager and got us good deal. We worked with Lidiya to complete the paper work and warranty options, she was patient and clarified each and every question of mine with out pushing me to sign the papers and get done with it. The only part that i didn't like is about extra warranties and ECP, we weren't thinking about those when we are negotiating the price and we didn't get much time to think about it. Overall it is a great experience and we will do business with Boucher in future.

Corvetteman1989

12 de abr. de 2014

Fawn Delaney at Boucher Hyundai in Waukesha is a very professional sales representative. I highly recommend her. I have worked with her on two occasions.

Corvetteman2013

12 de abr. de 2014

I enjoyed working with Fawn Delaney at Boucher Hyundai. I looked at several models at the dealership and I decided to buy a Genesis Coupe 3.8 Track. Fawn showed me how everything works in the car and helped me get linked up with Bluetooth. The car was very clean when I took delivery. The car is a lot of fun to drive!!

kh-14H156

6 de abr. de 2014

Boucher Hyundai is a very friendly, low-pressure, professional Hyundai dealership that quickly makes you feel at ease about making your new car purchase! Lets face it, buying a new car can be stressful..what model, what options, will it cost too much?? Ryan Fitzsimmons (Internet Sales Manager) and staff will make your car buying experience easy AND enjoyable!! Ryan is the kind of guy you'd want as a friend! He really works hard for you as a customer..he wants you to be happy with your choice of car, and with Boucher Hyundai..Thanks Ryan..I LOVE MY NEW SONATA SE!! AND, I'm getting 39.5mpg..who wouldn't love that??!!

kh-14H156

6 de abr. de 2014

Boucher Hyundai is a friendly, low-pressure, professional Hyundai dealership. Let's face it..buying a new car can be a very stressful experience! Ryan Fitzsimmons (Internet Sales Manager) and staff make your car buying experience both easy AND enjoyable! Ryan is the kind of guy that you'd want as a friend! He goes the extra mile to make sure you're happy with your new car, and with Boucher Hyundai. Thanks Ryan!! I LOVE MY NEW SONATA SE..and I'm getting 39.5mpg..what's not to love??!! :))

rcruft

10 de mar. de 2014

We were looking to update our 2013 Elantra GLS to a limited edition Elantra. I got in touch with Ryan on the internet & we set a time & date. Ryan could not have been nicer he gave me a fair price for my car & I still got the new one on sale. The financing was done by Samm who also was very helpful she got me the cheapest finance rate she could. In all it was a fun experience Ray & Lynn

Mike L

9 de mar. de 2014

I worked with Pam and Shawn to purchase a new 2014 Hyundai Equus. I was interested in making a change and described what I was looking for when they encouraged me to drive the Equus. They certainly knew the car to match my interests. They were patient in the sales process when I needed patience and focused more when I was ready to proceed with a purchase. I feel they gave me a fine price for the car and did everything possible to ensure my satisfaction. I knew they would as this is the third vehicle I have either purchased or helped others to purchase in the last 8 months. All experiences were excellent which is why I returned to Boucher. Thank you Pam and Shawn. I am thrilled with the Equus. This is the third car I have either purchased or helped others with purchasing in the last 8 months. All experiences were excellent and as long as they offer what I am looking for I will return to them and purchase again.

zapper232

8 de mar. de 2014

I worked with Pam and Shawn to purchase a new 2014 Hyundai Equus. I was interested in making a change and described what I was looking for when they encouraged me to drive the Equus. They certainly knew the car to match my interests. They were patient in the sales process when I needed patience and focused more when I was ready to proceed with a purchase. I feel they gave me a fine price for the car and did everything possible to ensure my satisfaction. I knew they would as this is the third vehicle I have either purchased or helped others to purchase in the last 8 months. All experiences were excellent which is why I returned to Boucher. Thank you Pam and Shawn. I am thrilled with the Equus.

Tina

6 de mar. de 2014

Have been looking to purchase a vehicle for a few months, not quite sure what I was looking for- researched a lot on line. When I finally got in to meet with Fawn, we went over specs, price, and Fawn listened, she wasn't pushy through out the entire process. Fawn made me feel very comfortable, since I went in looking by myself. We started out with emails and Fawn was with me up to the delivery of my vehicle, I appreciate that I wasn't passed off to different people through this process. Fawn went above and beyond- from answering my questions on a Sunday afternoon on her day off- to making sure I got the vehicle that I wanted, as the vehicle I purchased came from one of their other lots. I would recommend Fawn to anyone who is in the market for a vehicle. Great Service- from start to end. I generally do not write reviews- but I am very happy with my new vehicle and especially Thankful for the time and attention Fawn had given me through out this whole process.

Bflores615

5 de mar. de 2014

At first we wanted a certain car but because of the type of car(sport).we weren't able to get it but we had a second option. We were new and still to buy a car but with the HELP of Ryan we were able to work something out. Meaning Price range and because or how young we are I'm glad that I was able to work around with this persons. Just want to give a Big ThankYou to Ryan&Sam and of curse their Boss for working something out for Us to own a vehicle and for making it to happen.We are very thankful for the help and everything you guys did for us and we are loving our New Hyundai :D.

The Chemist

5 de mar. de 2014

Have been looking at replacing my car (22 yrs & 261,500 mi) for a month or more. NOTHING out there seemed to get me and I considered spending 10-15K to have it restored. Saw the Genesis sport coupe at the Auto Show last week. She and I stopped at the Hyundai dealer to see if they had one to test. Had NO NO NO intention of buying anything that day. Bob W took me out for a spin and made a very good price pitch. No pressure, just a good negotiation followed by a shake on the deal. A pleasant change from other experiences that I walked away from in years past.

Dale-Nissan man

20 de feb. de 2014

I was very impressed with the service I received. Fawn Delaney was so helpful in every way! I purchased a used car over the internet and she answered all my questions and gave her honest opinion of the vehicle which made me feel comfortable that my decision to buy the car was a good one. The car is exactly as she decribed it. I can only say Fawn is one of the most helpful sales reps I have every dealt with! She deserves high praise for her hard work and efforts. All the staff at Boucher Hyundai that I dealt with were very professional and deserve high praise.

Bently

11 de feb. de 2014

I just purchased my new car at Boucher Hyundai in Waukesha, WI. We have two cars in the family and both were purchased from Fawn at Boucher. I couldn't be happier with my new vehicle and Fawn and the Boucher group have been great to deal with...nothing but friendly, knowledgable, and professional. Great selection of vehicles and they always get me in and out as quickly as possible when having service like oil changes performed on my vehicles. If you want a great dealership check out Boucher Hyundai in Waukesha.

jnarendt

3 de feb. de 2014

Although I had already come in decided on the vehicle Mike was a great help going through everything with us and answering all our questions, he kept us up to date on everything and was patient even when we had to drag out the buying process due to insurance issues. I really love the car and I wanted to leave a comment because its nice to know of anything happened or I still had any questions I could give them a call and get help even after the sale.

jimanne

14 de ene. de 2014

We needed to find a used car for our daughter going to school in Minnesota and had less than a week to research, purchase and drive it up to her. Fawn Delaney was our sales consultant and she was great. Fawn found the perfect car that met all our requirements for the price we wanted and was very understanding of our situation. Fawn met us at another dealership closer to our home with the car so we could check it out and we purchased it the next day. I would definitely contact Fawn in the future for our next vehicle purchase. Thanks Fawn!

Anne Krueger

14 de ene. de 2014

We needed to find a used car for our daughter going to school in Minnesota and had less than a week to research, purchase and drive it up to her. Fawn Delaney was our sales consultant and she was great. Fawn found the perfect car that met all our requirements for the price we wanted and was very understanding of our situation. Fawn met us at another dealership closer to our home with the car so we could check it out and we purchased it the next day. I would definitely contact Fawn in the future for our next vehicle purchase. Thanks Fawn! EditDelete

jannamccoy

11 de ene. de 2014

We totaled our 2010 Toyota Corolla on Christmas Eve of 2013. Luckily, we escaped with only minor injuries! It was a very traumatizing event & we were not looking forward to having to buy a car. I only drive manual transmission cars & I knew they were hard to come by. Since our Corolla saved our lives in the roll-over we knew that was the car we wanted to get. We live in SW Wisconsin in the country & do not have easy access to car dealerships. I decided to Google Toyota Corolla manual transmission cars. Only a 2009 Corolla showed up & it was a 2 1/2 hour drive to Waukesha! I sent an email to Laura Beck at the Boucher Hyundai website inquiring about the car. She called me on the phone instead of emailing me back. I liked this personal touch. I explained our situation & what we were looking for. It sounded like this was the perfect car for us,but wanted to test drive it. Only 1 problem ...it was -18 & we were snowed in with frozen heating pipes & only a wood stove in the kitchen to keep us warm. She said I could put a hold on the car with my credit card .. No obligations to buy. It was Sat. Jan. 4th & we weren't able to get there until Wed. Jan. 8th ...no problem. She had checked with her manager, Ryan & he approved it & she could give us some discount on the asking price. We had a limited budget & we were still waiting on the insurance company to send us the check for our smashed up car. They both greeted us warmly when we finally got there. We test drove the car....loved it & we were driving it home 2 hours later. They even took care of returning our rental car so we did not have to drive it all the way back home! You just don't get that personalized & caring service any more! It was totally worth the drive & I would highly recommend Boucher Hyundai of Waukesha & definitely ask for Laura or Ryan! Sincerely, Janna McCoy

egonzales

8 de ene. de 2014

Awesome seamless sales transaction. Very accommodating. Pam did a great job as a sales lead and the finance dept. Did an amazing job backing it up and closing out the deal. Woild reccomend to my family and friends.purchased a 2013 hyundai elantra on 1/4/14 Elizabeth Gonzales

Gmcnarly

1 de ene. de 2014

I have bought many cars of all different brands.Hyundai's value caught my eye so I tried to take a look. I stopped in when I was in the area.My salesperson was fairly new, so I gave them a break.But when I wanted to get down to business, a "manager" named Dawn came in to talk to me because I just wanted an idea of what we were looking at.She was pretty insincere right off the bat.She obviously had her own agenda, sorry I don't know anything about Muskego.Anyway, I wanted some payments and I would not commit that night.So the conversation got fairly "heated" and I went next door and left with a new Honda. Sorry Boucher, lost a customer for life. The salesperson told me she was the GM after she had left the desk. Wow....I thought, this is 2013, money is tight now days....help me buy a car! I did the same thing at the dealer next door and it fit my budget, so I did not want to go through that again.

sonatasona

30 de dic. de 2013

I have a 2009 Hyundai Sonata that I purchased from Boucher. I received notification from Hyundai of the need for warranty work on the car which I promptly scheduled at Boucher Hyundai. While they had the car, they notified me that the rear brakes were in need of new pads and machining of the discs and they would do that work for $250.00. Being a trusting soul, I agreed. They were polite and I picked up the car the next day. I noticed almost immediately that the rear brakes sounded like they were rubbing and smelled of burning rubber when I parked the car in my garage. Sounds like the brakes were improperly adjusted, so I called Boucher back to have them fix the problem. Now the fun begins. They informed me that the piston on one of the rear calipers was bad and needed to be replaced for another $225. (Hmmm. That normally happens when you get dirt into the brake lines, or knock the calipers with a hammer!) I told them that I thought they caused it. They disagreed. I suppose I should've screamed for the manager but folks, I'm tired of dealing with shoddy outfits. They refused to do the repair on the problem I believe they caused so I will not do business with them and frankly, I don't want them to touch my car. Especially the brakes. I noticed that there are many customers with similar complaints on other web sites so I guess I'm in good company. In Dan's defense, he was polite, but I am no longer a customer of Boucher.

1suzt

27 de dic. de 2013

Really good experience! Chris and the staff were very helpful, knowledgable and caring. I got great experience and I will return in a couple of years to trade in the Sonata I purchased.

csoccerrules7

27 de nov. de 2013

I had a very positive experience at Boucher Hyundai. I worked with Russell and he was able to get me a great deal on a 2013 Hyundai Elantra. He was able to sell me a technically used car, with only 50 miles, at a much much better price than the new vehicles others could be purchasing. Russell was very helpful and honest, and I left the dealership feeling confident in my product. Who can beat the warranty either? I am glad that Russell was able to be me into a brand new car for the price of a used one, and I didn't have to settle for some 2011 vehicle with 20K miles for the same price.

Corey V

27 de nov. de 2013

I had a very positive experience at Boucher Hyundai. I worked with Russell and he was able to get me a great deal on a 2013 Hyundai Elantra. He was able to sell me a technically used car, with only 50 miles, at a much much better price than the new vehicles others could be purchasing. Russell was very helpful and honest, and I left the dealership feeling confident in my product. Who can beat the warranty either? I am glad that Russell was able to be me into a brand new car for the price of a used one, and I didn't have to settle for some 2011 vehicle with 20K miles for the same price.

mochastep66

21 de nov. de 2013

Unfortunately this was our second purchase this year from Boucher Hyundai due to an accident which rendered our previous 2011 Sonata GLS a total loss.The first experience was awesome and we had to return again. Everyone was extremely personable. Any initial concerns we had about the car were addressed promptly. Pam went the extra mile by helping to restore my new but damaged personalized license plate with a little bit of TLC and touch up paint. We love our 2011 Sonata SE!

JerrBear

30 de oct. de 2013

My experience was exceptional. I bought a 2006 Ford Freestyle from them. It was not the vehicle I had come to look at, but the very helpful salesperson, Amber, took time to understand my needs. Subsequently, she showed me the car that gave me the best bang for my buck. The car did require a few fixes, which they did, although I would have hoped they would have been done on one service visit. If I purchase another vehicle, I will certainly look to Boucher Hyundai

Dave

23 de oct. de 2013

My Sales Person Fawn was great. She went out of her way and made this a great buying experience.

AlanR SUV fan

22 de oct. de 2013

Amber, my sales consultant was very knowledgable about hyundia's line of SUVs. She answered all my questions as I was undecided between a Tucson and Santa Fe . After a couple of visits and test drives, I decided on a Santa Fe sport 2.0T AWD. Amber was patient with my indecision and went out of her way to help me decide what would work the best for my needs. We closed the deal in a short amount of time to my satisfaction. Amber also took care of a few additions I wanted and the car was clean and ready for pick up when promised . Amber explained everything to me about the functions of the car and a walk around . Amber Finley is a definite asset to Boucher Hyundia and a very friendly and helpful sales consultant. I look forward to working with her and the Boucher staff on my future needs when the time comes. A very pleasant experience. I've not needed the service dept as yet but will follow up my review as needed

wcthdxlh

15 de oct. de 2013

Enjoying my new 2013 Elantra. Everyone was very friendly and I felt that I was treated fairly and honestly in all aspects of the purchase.All features of the vehicle were clearly explained and my questions were answered to my satisfaction.Overall, a great buying experience.

hammond42

15 de oct. de 2013

We purchased our 2nd 2013 Sonata Llimited from Boucher Hyundai and we can't say enough about our positive experience. From Ryan )Skippy) to Dawn the Manager, we felt like family. I have and continue to send everyone looking for a new car to Ryan at Boucher Hyundai. Boucher Hyundai gets a 5 + rating from us.

mkmelster13

26 de sep. de 2013

This is my second used car purchase from Boucher Hyundai and I couldn't be happier. Top quality people, friendly and extremely knowledgeable. From Sales to finance to service...I would and I have sent several people their way.My experience with every department of Boucher Hyundai has been nothing but pleasant!!!Boucher Hyundai gets a 5++++ rating from me.

Bobbie

13 de sep. de 2013

Alex Dominguez has already sold us the car but has remained accessible with questions. He took the time to program our old TracPhones to the blue tooth in the car, sensing that this 72-year old man and his 65-year old wife are technically challenged. He listened to what we wanted when shopping for the car and got us more car for the money with a certified Hyundai. Car salesmen have changed in the 16 years since we bought our last car. One reason we went to Boucher was the dealership rating on the internet. They lived up to their reputation.

patvicki

6 de sep. de 2013

We purchased a 2013 Santa Fe love it. Everyone was very friendly and helpful starting with our greeting from Russell Monroe. We came in with a list of different cars we wanted to try out and they were able to accommadate us with all but one so it saved us from going to different dealers. Russell was very helpful and was able to answer all our questions. We left the dealership as a very happy and satisfied customer.

Vicki

6 de sep. de 2013

We couldn't be more pleased with our purchase of a 2013 Santa Fe! Russell Monroe greeted us when we first walked into the dealership. We tried out several different cars and Russell was able to answer all of our questions. He was very patient never pushy and very knowledgeable. When we came back to pick up the car he took his time to show us many of the features on the car and even programmed our phones into the car. All the staff we spoke with were nothing but friendly and professional. Would definitely deal with this dealership in the future!

djgates

21 de ago. de 2013

Our salesperson Katie Sallmann was very friendly, courteous, and knowledgeable at the dealership. She answered all of the questions we had as we had done our homework before going to the dealership using various on-line tools to research Hyundai vehicles. Katie listened to all our concerns during the process and worked with her manager to come up with a great deal on a 2013 Elantra, even matching an on-line price with an out of state dealership and negotiating a fair trade-in amount on our vehicle we were trading in. We never felt pressured to purchase a package or something we felt we didn't need. We think we got a great deal from Katie and Boucher Hyundai of Waukesha and would recommend the dealership to friends and relatives.

dmarnold2

20 de ago. de 2013

We have dealt with Fawn in the past and received excellent service. We are happy to say, that we again received excellent service. She is very knowledgable and thorough in explaining the workings of the car. She is easy to talk to and very upbeat. Hopefully she will still be around when it comes time to get another car.

bulletbob1939

3 de ago. de 2013

Dawn did an outstanding job of explaining the features of the Hyundai Santa Fe GLS. She was very knowledgeable about the car and eager to strike a fair deal. She went to great lengths to make us feel comfortable with our new purchase.

Jim and Nancy Scherer

29 de jul. de 2013

The staff was outstanding, our salesperson (Basil Richmond) was more then helpful, he answered all our questions, very knowledgeable, he went above and beyond getting us information about our vehicle. Car Fax, customer reports on our vehicle, customer reviews on such vehicle and walked us through the car purchasing experience without the pressure you may feel at other places. I would strongly recommend Boucher Hyundai to anyone purchasing a vehicle.

fallynn

19 de jul. de 2013

Loved the whole experience! Got what I wanted and more! Will definitely be back for future purchases! Never once felt pressured. Got an excellent deal!

byter67

13 de jul. de 2013

When my wife and I decided to buy out the lease on our Hyundai Elantra we contacted Boucher Hyundai initially via email and later through phone conversations. A date was set to close out the deal. We were greeted at the dealership with courtesy and great enthusiasm by the closing agent who handled the numerous paperwork details in an efficient and timely manner. Overall we were quite impressed with the friendly staff folks we met either via on-line email or in person, especially Denelle Brown and Samm Thomas. This was our first experience with Boucher Hyundai, but we would certainly consider them again the next time we shop autos.

jkapsos

31 de may. de 2013

I couldn't be anymore satisfied with my Experience with Boucher Hyundai of Waukesha and Alex Dominguez. I went injust looking for a vehicle and ended up buying a 2013 Hyundai Sonata!!! I love my new car and also with my wholeexperience at Boucher Hyundai of Waukesha.

Returning from overseas

28 de may. de 2013

I'm currently stationed overseas but will be returning to the states in about a month. My family needed a used car for our return. We got in contact with Chris and he was more than helpful with the purchase of a used Elantra. Would definitely recommend doing business with them again!

schlay

25 de abr. de 2013

Bought a 2012 Infiniti G37X from them at the end of December 2012, I wish I would have read the Yelp reviews before contacting this dealership. The way they run their deals can be best described as chicanery. We only discussed 48 month financing packages, they kept me there for close to 7 hours to do this deal, being weary from this at the last minute the finance manager changed the terms to 72 months and I did not notice this, shame on me for not reading the terms more closely. Then they agreed to throw in 2 additional years of oil changes, although I have contacted the dealership several times a month since January I have not received the vouchers, or the warranty for the paint protection. There are not many things in life that I regret, buying a car from Boucher is one thing I do regret. Their loss, I have three kids that I will be buying cars for in the future, plus I have over 600 Facebook friends that will be hearing about my displeasure.

androsc22

13 de abr. de 2013

When I walked into boucher hyundai, it was actually on accident--I had taken a wrong turn. I had dodged a dog earlier that day, and my 99 buick century was kaput. Upon walking in, everyone was amazingly friendly, and I was approached by a man named Bob (who I would later refer to as officer bob, he has been a police officer until his retirement). He sat me down, got me coffee, and asked me a few questions about what kind of car I was looking for and what my budget was. My budget wasn't huge by any means--I told him 8k tops, and that my credit was awful. He found an 05 Pt cruiser, with less than 80k miles on it, and I fell in love. Wasn't planning on a pt cruiser, but its 3 days into owning it now and I couldn't be happier. He made me feel welcome, called me and updated me on every step of the way, and didn't treat me like I was wasting his time because I wasn't buying a brand new car ( I saw a few other dealerships, and they just pressured me to take out a loan that I could handle--Bob and Mike made sure my monthly payments were right were I needed them to be). Mike in finance was also fabulous, pulling a whole bunch of strings so I could get the auto loan I do have. Everyone there was nice, friendly, efficient, and happy to help. Plus, I have three free oil changes coming on a car that I am in love with. I couldn't be happier. Thank you to everyone that helped me, especially officer bob and mike.

rm3141

5 de abr. de 2013

Though the dealership was busy I was waited on quickly and courteously. The sales representative that helped me, Alex Dominguez, supplied me with all the information I needed, including several different options, to make a decision. He was well informed, friendly and genuinely concerned that I was happy with whatever I chose. I've rarely had as good an experience with dealership and would recommend Alex and Boucher Hyundai to any of my friends.

caseywit

21 de mar. de 2013

Chris B was a great communicator, not pushy, went the extra mile staying late to show me cars and working with other Boucher locations to get in other cars for me to compare to. He was great! My sister bought from him too!

Leo1

15 de mar. de 2013

We initially came in to buy one car but after dealing with our saleswoman (Amber Finley) we ended up taking delivery of three cars. Dawn the sales manger and Mike in finance truly made this a pleasant experience. We would recommend Boucher Hyundai to anyone looking for a good deal and who wants to be treated like they are family.

adventurewomen

14 de mar. de 2013

This was my first car I had ever purchased, and everyone was understanding and helpful. This was my first place looking for a new car and I was immediately impressed with the service and quality of information. All my questions were answered and I walked out not only with a new car but with confidence that Hyundai is by my side in any situation I need help with. I am definitely happy with my purchase.

Leo

12 de mar. de 2013

We initially came in to buy one car but after dealing with our saleswoman (Amber Finley) we ended up taking delivery of three cars. Dawn the sales manger and Mike in finance truly made this a pleasant experience. We would recommend Boucher Hyundai to anyone looking for a good deal and who wants to be treated like they are family.

Will R.

7 de mar. de 2013

Dealt with Fawn and she made everything very easy and had things ready to go when I arrived. I traveled about 2 hours to pick up the 2011 Taurus I was looking to buy and things went very smooth. Would definitely recommend them to others.

cristi_de_cleves

5 de mar. de 2013

The sale was fast, very friendly people, they explain all my questions. Chris Baker was our sale person he did answer all my questions in time. He did make sure the car that we purchase was detail and ready. I recomend this dealer with a 5 star( 1 thru 5).The finance guy was fast and friendly. Great place to purchase a car. Thank you. Cristian Hiciu

Taylor98

5 de mar. de 2013

Could'nt of asked for a better buying experience.We asked Chris for what we wanted,and he delivered.If all sales people could come across like Chris did,and then deliver it speakers for itself.We are very happy with our 2013 Sante Fe,and would buy again for that very reason.Car buying should always be this easy...Laura R.

Laura "Great Sante Fe"

5 de mar. de 2013

Bought a 2013 Sante Fe,and could'nt love it more.Our sales person Chris Baker made the buying easy and without hassle. We would buy from Boucher again.Loved the help of everyone involved. Great place....Laura R.

P. Souders

2 de mar. de 2013

I bought my Veracruz from them in February this year. Very friendly and knowledgeable. They followed up about the purchase, that was really nice and helpful. Mike Rapport was my sales representative, he was conscientious, polite and easy to work with. Really was an exceptional team and a great car-buying experience. Thanks!

A Shea

27 de feb. de 2013

Over the years we have purchased four vehicles from the Boucher group. Obviously we found them good to work with or we wouldn't have. This time it is a 2013 Sonata. I still love my other Sonata and kept that as well. I use the service center there and have for a long time. Randy from service has always been great. Amber asked what I wanted in a car and directed me to the right one first time.

Kristi & Steve L.

22 de feb. de 2013

Excellent customer service and low pressure. Ryan was helpful, personable and knowledgeable. While we never find car buying a real pleasure, the process was made easy and pleasant. We are happy with our purchase and with the dealership!

Angie

22 de feb. de 2013

After shopping around for awhile I had low expectations for sale service with dealerships. Boucher was much different. Kristoff was very friendly and helped us with everything we possibly needed!

RachelLaven

11 de feb. de 2013

My Husband and I were very impressed with the purchase of our new 2013 Sonata, Pam found us the best price and options. We are very satisfied with the service that was provided. Pam and Mike were excellent, it was such a pleasure working with them!! The process was very quck and smooth. I would highly recommend Boucher Hyundai!! Thank you, Rachel

prlaven

11 de feb. de 2013

My Husband and I were very impressed with the purchase of our new 2013 Sonata, Pam found us the best price and options. We are very satisfied with the service that was provided. Pam and Mike were excellent, it was such a pleasure working with them!! I would highly recommend Hyundai!! Thank you, Rachel

danren

9 de feb. de 2013

My husband Dan and I really enjoyed working with Mike. He was very friendly and we liked him the minute we started talking to him. Seemed like we new him for longer than 5 minutes. We even changed or Bouche Sales guy because of Mike. I personally had a good relationship with another sales guy, but really liked Mike and how well he worked with us and felt he deserved the sale. He was quick to show us the features on the Santa Fe and why it's such a great SUV. He is very knowledgeable about your cars! We almost bought the same vehicle from antoher Hyundai in West Allis, but decided to work with Bouche because of Mike. Of course, he did a good job in negotiating the price, but we could always do better on that:) We feel we recieve a fair deal. I have been in a few times already to have the car washed and again, I have to say he was more than accomodating. Chris is also a great person to work with in the service area!!! We would recommend Mike and Bouche to others!Thanks Mike!

tristar1

9 de feb. de 2013

Mike Rapport is one of the best and most thorough sales reps I've dealt with in the last 30 years. I'll definitely return in the future, and will send family and friends his/your way.

KailaA

1 de feb. de 2013

My overall experience of buying a new car was wonderful. It was a very easy process, they got me exactly what I wanted and for a great price! Would definitely recommend this dealership to anyone in search of a new or used vehicle.

CarlyW

31 de ene. de 2013

As a first time buyer, I was very pleased with the service and price that I received. I was greeted immediately each time I went in the dealership. The salesman I worked with help me figured out what I wanted in the car and narrow down what models/make I should test drive. He was patient with me and was not pushy about the sale. I test drove 3 different cars at the dealership the first time I went in. Then, I came in 3 different times to test drive the car again so I could compare it with other cars I had test drove earlier. At other dealerships, I was ignored or pushed to sign something about being interesting in buying the car I wanted to test drive that day! Other dealerships were rude and tried to sell me on added packages or car treatments. Once I finally made my decision, over a month after I started test driving 5 different cars, it was a smooth process and the sales person answered all my questions about the car.I would recommend this dealership to anyone. Side note: I love the car and the heated seats are worth the extra!

Barbara M

22 de ene. de 2013

Alex gave my husband and I the best possible customer service when looking for a used car. We gave him our specs and he did the research and came up with multiple cars to preview. All we had to do was show up and drive the cars. It was pretty simple. Alex also knew the history and facts of all the cars. He went over in detail each car and the carfax too.Thanks Alex for a good car shopping experience.Barbara M.

kay111392

21 de ene. de 2013

When I went to buy my first car my grandparents were helping me get it since I wasn't 18 yet, I was looking for something safe & affordable that I could get very soon after that. Alex Dominguez helped me to pick out my car, answer any questions I had, help through the process with paperwork & called to make sure everything with my car was going well. If I ever had a question he was there immediately no matter when it was to answer it or help me find someone who could. Love my car & would definitely do it all over again!!

Drew MINI COOPER FAN

21 de ene. de 2013

From Web site to Welcome mat Boucher Hyundai AWESOME! Alex Dominquez was a Professional start to finish. Choose Boucher Hyundai new or preowned Excellent Experience.Sincerely, Andrew and Carri Maliborski

05 Mini Cooper S

20 de ene. de 2013

When There is a Auto dealer as in Boucher Hyundai you can't miss. Alex Dominquez assisted me with kindness and respect. I was in sales at a Dealer that is no longer but the experience and what is offered was wonderful. Now,looking for a preowned auto that was at Boucher Hyundai I knew the dealers reputation is everything. Alex Dominquez gave all the confidence that I was at the right place. Don't just try them with Alex you will be assisted by one of the best.Sincerely, Andrew and Carri MaliborskiSatisfied for a lifetime

dpipe1203

18 de ene. de 2013

Scott recommended Pam to me. My experience with her was fantastic!!! She was so helpful with everything. This was my first car purchased at a dealership, and she made sure that I was taken care of!!! My only complaint is the finance guy. He seemed really distracted and wasn't very helpful. Definitely find Pam if you are looking at a car at Boucher Hyundai!!! Scott is a mechanic there, and I also highly recommend seeing him. He has worked on my family's cars for years and always does a great job!

Genesisfun

18 de ene. de 2013

From the time I first came in to the dealership to look at getting a new vehicle, and all the way until now actually having purchased it the experience has been good. Even after the purchase Alex has followed up with me to make sure that my experience has been good. When issues arose they were promptly taken care of for me.

mthode

18 de ene. de 2013

Kristoff was extremely helpful from the moment my wife and I walked in the door. He asked a number of questions, and sincerely listened to our responses. He helped us decide on a new Santa Fe that is absolutely perfect for us. He gave us all the information we could ask for, and then gave us complete freedom to talk and decide together without any pressure or intrusion.Jennifer, the finance manager, was also attentive to our needs, and answered all of our questions with patience and understanding. I was very impressed by the entire experience! Thank you Kristoff and Jennifer!

Justin

18 de ene. de 2013

From day one when i was doing the research on getting my genesis coupe and even after the sale, I have gotten nothing but quick/helpful responses.

MThode

18 de ene. de 2013

My wife and I needed a safe 4-door vehicle now that we're expecting an addition to our family in a few months. When we walked in, Kristoff greeted us, asked us about what we needed in a vehicle (beyond the obvious) and thankfully, for the first time ever at a dealer, he listened to what we needed. He helped us select a few models that we test drove and afterwards he gave us space to talk and decide without any pressure. When we settled on a Santa Fe, he gave us all the financing information we could possibly need and once again, gave us room to decide on our own without trying to suggest one route or another. We left that evening in our brand new Santa Fe. A month later we love it and want to thank Kristoff for being so respectful and understanding of what it's like to be the customer.

kathybaker3908

17 de ene. de 2013

I bought an Elantra at Boucher and the experience was excellent! I was greeted by several different people upon arrival. My sales person was extremely knowledgeable about the Elantra, and was a great help in selecting the specific car that fit what I was looking for. The buying process was quick and easy. Everyone I worked with was very friendly and personable. It made it a fun experience. It was nice to see that they followed up and contacted me after my purchase, to make sure I was still happy. Overall great experience and I would recommend Chris Baker if you are looking to purchase a car there!

RobertFlath

17 de ene. de 2013

Fawn Delaney gave us superior service and was a total professional. We purchased 2 cars pursuant to Fawn's excellent service which is why I gave this positive review.

Mike F

17 de ene. de 2013

everyone at the dealership was friendly and helpful, salesman was very informative, finance manager was very helpful customizing a warranty plan.

Robert E. Flath

17 de ene. de 2013

Fawn Delaney did an excellent job for us and was a complete professionsl.

Scott L

17 de ene. de 2013

My experience couldn't have been better. Ryan Fitzsimmons was easy to work with, and with the way they price their vehicles, a deal was easy to work out. I was in and out in no time with a pre-owned Sonata

poebarker

16 de ene. de 2013

We bought our previous vehicle from Alex and so when my car went out on us, we chose to go back to him. He remembered us and our kids and was so friendly. I found the car that I love and he took the extra time to show me around my new vehicle.

wisco

16 de ene. de 2013

I think we all have dealt with the pushy car dealer who is looking to get you into a car that day and make a quick buck. Boucher Hyundai was a refreshing change from this!!! I recently leased a new Veloster Turbo from them and truly was happy with every step of the process. I knew what I was looking for and they didn't try to sell me on anything besides what I wanted. If I did have a question about the car, warranties, lease, etc. they quickly and accurately answered my question. Its clear that all of their staff is properly trained not only in knowledge of their vehicles but also in how to make people feel comfortable and treat them with respect. Again, this was such a refreshing change from what I had experienced at many other dealers who I felt were just trying to screw me over. I HIGHLY RECOMMEND THEM!!!

Fish

16 de ene. de 2013

I went there just to look at prices of different cars. Kristoff was extremely helpful and knowledgeable in all the different types of vehicles. He listened to what i was looking for in a car and was able to find a perfect fit for me. between gas mileage and mpg, i think i found a great deal! Thank you Kristoff!!!!

hambone999

15 de ene. de 2013

I felt compelled to write a review for Boucher Hyundai because I had such a great experience! I was never "sold" on anything I didn't want. My salesperson Ryan was able to find a Veloster with all the options I wanted. The whole process was smooth and I just felt good about the whole experience. Any question I had was quickly and accurately answered. It's clear that all staff from sales people to finance are trained to know their cars and products as well as how to treat people with respect. I would definately recommend these guys to anyone looking to buy a car!!

shifra

15 de ene. de 2013

I went there just to look at prices of different cars. Kristoff was extremely helpful and knowledgeable in all the different types of vehicles. He listened to what i was looking for in a car and was able to find a perfect fit for me. between gas mileage and mpg, i think i got a great deal! Thank you Kristoff!!!!

zulkowar

15 de ene. de 2013

Alex was an outstanding sales representative. He is friendly and very helpful. I had a very postitive experience and everything was professional.I would highly recommend Alex to anyone looking for a great car buying experience.

dserv

15 de ene. de 2013

Pam, Jennifer and the rest of the staff made the purchase of the Sonata very easy. Keep up the good work and I may get another from you soon.

Linda Lee

15 de ene. de 2013

Not only is the service department fast and provide quality repairs, but the I had great experience with Alex dominguez. Working with Alex Dominguez,he exceeded my expectations at Boucher Hyundai in Waukesha. He was very friendly and sincere. Very easy, low-pressure environment. Alex really took the time to show me everything about my new car, and followed up with me afterward to make sure things were going well. I would definitely recommend him to anyone looking for a new or used car.

Mike F

15 de ene. de 2013

My family has purchased two Hyundai Sonata's from Boucher in the past two years My brother-in-law was a GM executive for 35 years and we always have been a GM family until now. We came to Boucher in 2011 and 2013 per his recommendation and in both cases had the vehicles picked out to purchase. In both cases we have dealt with excellent salespeople and finance managers in purchasing the vehicles.The people that we dealt with were of the utmost professional quality and followed through in a totally satisfactory if not exceptional way to meet and exceed our expectations. Specifically, Ryan Fitzsimmons and Jennifer Hans met and exceeded all that we would hope for in our purchasing experience, hence we have two Boucher Twin cars as stated above in our garage and in the future we hope to have a third.We utilize your dealership for maintenance and tell everyone if they are in the market to come to your dealerships.If I owned Boucher I would be very satisfied with having the caliper of employee as you have in both Ryan and Jennifer

3312schlitr

6 de ene. de 2013

Chris and I believe the finance manager Matt were both very nice and helpful. Very happy with the Hyundai Sonata. Chris found me a great deal on leasing the car.

gb packers

6 de ene. de 2013

My total experience on leasing my car was very good. They were not too pudgy and were very helpful through the entire process.

eddyer

3 de ene. de 2013

Alex was an outstanding sales representative. His professional and friendly manner inspired me to return to the dealership and utimately purchase the Elantra GT. Everyone at Boucher Hyundai was professional and friendly which made the experience very positive. We believe the Elauntra was a magnitude better value than any of the seven competitive cars we evaluated.Iwould strongly recommend Alex and Boucher Hyundai.Best regards,Ed D.

jake.kilroy.9

29 de dic. de 2012

Apparently, they hire internet sales people that can't read. Requested a quote via email only ....said ABSOLUTELY no telephone calls because my wife works third shift.....you are forced to leave a phone number BTW.... Upon receipt of my email She promptly called an woke my wife.If you have ever worked third shift you know the value of not being interrupted ...especially by a car salesman (person) ....and especially when you are trying to put some money in their pocket....No respect for the customer ...I have no respect for you!

Real Car Buyer

15 de dic. de 2012

The total experience at Boucher was excellant. Anyone who wants to know what true Service is should visit the Boucher Hyundai Dealership.

Jennykr

13 de dic. de 2012

I have nothing but great things to say about this dealership. I went in to test drive and then purchase a 2004 Honda Accord from Boucher Hyundai. I fell in love with the car and my sales rep Ryan Fitzsimmons was a BIG help with any questions that I had along the way. The dealership was really friendly and when purchasing the car I felt like Rob Steinert in Finance was there to help me and not just looking to make an extra buck out of me. I would highly recommend this dealership to anyone looking to buy a car!

Jim & Lynn H.

9 de dic. de 2012

We recently purchased a 2012 Sonata. Our sales representative was Chris Baker who was very knowledgeable,easy to work with and very customer focused.Let Chris help you in your next vehicle purchase.

peccav1

9 de dic. de 2012

My fear of the stigma of the "sleazy used car salesman" is gone after my experience with Boucher Hyundai and the staff their. I cannot speak highly enough of the staff, inventory and level of customer service I received. From the time I walked through the door, I was treated with the highest level of respect and friendliness. I was initially greeted by the Sales Manager, Bill Ederer, who listened to what I was looking for in a pre-owned car. Bill put me in the hands of his associate, Mike Rapport, who asked some more questions about what exactly I needed and wanted in a car and showed me two options. Mike and I took both cars for a test drive and Mike was extremely knowledgeable about the pros and cons of each car. I was extremely impressed with Mike's frank honesty; he gave me the information I requested and never pushed me in one direction or another. When I asked him point blank which car he would choose for his family, he recommended the less expensive car and gave me several reasons why he would choose that one. Back at the dealership, Mike and I were again greeted by Bill, who wanted to check with me to make sure that Mike was answering all of my questions. I considered my options and went with the car Mike recommended. Mike introduced me to Shad Shimmons, who handled the financing of my car. Shad was equal to Bill and Mike's professionalism and friendliness. We spoke frankly about price and there was no haggling. I truly believe that I could not have gotten a better deal anywhere. There were no tricks pulled, no "I need to check with my manager before I can give you this good of a deal," it was a simple, honest conversation. We discussed warranties and options; Shad presented all of the choices I had, what they would cost and what benefit I would receive. I always get edgy when talking money with people, but Shad laid everything out for me and let me make my choice. I was so impressed with my treatment and the inventory at Boucher that my family will continue to get our vehicles from them. My apprehension for buying a used car is completely gone and I have already received two emails from Mike asking how I'm enjoying my car. I will recommend Boucher to anyone looking to buy a used car, as I know that they will be treated as well as I was.

emillard05

9 de dic. de 2012

I bought a demo from Boucher. I negotiated a price of 16795. They shook my hand and we moved forward to signing the paperwork. When the paperwork arrived the price was 16985. On top of this the rotors were warped. They wanted to grind them down, but I insisted on new rotors on a new car. They told me they would take my warped rotors and swap them out with another new car on the lot. When it came down to it, a higher up got wind of it and said this was not an option, so new rotors were ordered, but this kind of shady dealings is exactly why car sales gets a bad name

To the point guy

9 de dic. de 2012

My fear of the stigma of the "sleazy used car salesman" is gone after my experience with Boucher Hyundai and the staff their. I cannot speak highly enough of the staff, inventory and level of customer service I received. From the time I walked through the door, I was treated with the highest level of respect and friendliness. I was initially greeted by the Sales Manager, Bill Ederer, who listened to what I was looking for in a pre-owned car. Bill put me in the hands of his associate, Mike Rapport, who asked some more questions about what exactly I needed and wanted in a car and showed me two options. Mike and I took both cars for a test drive and Mike was extremely knowledgeable about the pros and cons of each car. I was extremely impressed with Mike's frank honesty; he gave me the information I requested and never pushed me in one direction or another. When I asked him point blank which car he would choose for his family, he recommended the less expensive car and gave me several reasons why he would choose that one. Back at the dealership, Mike and I were again greeted by Bill, who wanted to check with me to make sure that Mike was answering all of my questions. I considered my options and went with the car Mike recommended. Mike introduced me to Shad Shimmons, who handled the financing of my car. Shad was equal to Bill and Mike's professionalism and friendliness. We spoke frankly about price and there was no haggling. I truly believe that I could not have gotten a better deal anywhere. There were no tricks pulled, no "I need to check with my manager before I can give you this good of a deal," it was a simple, honest conversation. We discussed warranties and options; Shad presented all of the choices I had, what they would cost and what benefit I would receive. I always get edgy when talking money with people, but Shad laid everything out for me and let me make my choice. I was so impressed with my treatment and the inventory at Boucher that my family will continue to get our vehicles from them. My apprehension for buying a used car is completely gone and I have already received two emails from Mike asking how I'm enjoying my car. I will recommend Boucher to anyone looking to buy a used car, as I know that they will be treated as well as I was.

Ronstucson

5 de dic. de 2012

Ryan Fitzsimmons warmly greeted us at the door. We had sent an internet note about stopping to look at the Santa Fe. My wife immediately said that the Santa Fe was too big, we then switched to talking about the Tucson. Ryan was very knowledgeable about the vehicle and Hundai and the Boucher Dealership. We told Ryan what options we were looking for and he found us a car with an acceptable price, trade in value was acceptable the first time. We were impressed with the straight forward, no game playing and in a very short time frame we purchase our new Tucson. We absolutely love it. Our experience at Boucher to this point and with Ryan have been excellent.

Bob & Linda

4 de dic. de 2012

We recently purchased a 2013 Elantra at Boucher and had THE best car buying experience ever! Chris Baker, our sales representative, was knowledgeable, welll tuned to our needs as buyers, and experienced in taking us through the purchasing process. We arrived with our old car and in a few short hours drove home in our new Elantra. We have and will continue to highly recommend Chris and the team at Boucher to anyone interested in purchasing a vehicle.

Bob & Linda

4 de dic. de 2012

My husband & I recently purchased a 2013 Elantra from Chris Baker and the team at Boucher. In all the years we have purchased vehicles, this was THE best experience we ever had! Chris was knowledgable, well tuned to our needs as buyers, and very experienced in walking us through the purchasing process. We arrived in our old vehicle and in a matter of a few hours drove home in our new Elantra. We have and will continue to highly recommend Chris and the team to anyone looking to purchase a vehicle.

ricks98ws7

14 de nov. de 2012

My wife and I recently purchase a 2013 hyundai tucson. Our sales representative Fawn Delaney was a pleasure to work with. She was very helpful and patient with us to make sure the vehicle we purchased was what we wanted. The whole purchase process was very enjoyable at Boucher Hyundai.

I'm a Believer

9 de nov. de 2012

I usually hate buying a car but the people at Boucher Hyundai made it a wonderful experience. They treated me like family and walked me through the whole process. Plus, I love my new car!! I didn't think I could ever enjoy buying a car, but I am now a believer. Thank you Boucher!!

Joseph

19 de oct. de 2012

I just bought a new car, Santa Fe 2013. Everyone was very kind and helped me to get a right price. Especially, the salesman, Mark, answered precisely and honestly from my all questions and, he also treated me as just like his old friend.

gte928q

18 de oct. de 2012

I just bought a new car, Santa Fe 2013. Everyone was very kind and helped me to get a right price. Especially, the salesman, Mark, answered precisely and honestly from my all questions and, he also treated me as just like his old friend.

scott.mcmichael

6 de oct. de 2012

Ended up purchasing a 2010 Elantra from Pam. Once we made the decision to buy, that's when the problems started. We agreed to buy at 7pm, Chris (self described 'paper pusher') came out and kept trying to convince us to finance with them, though we had been pre-approved from our bank at an acceptable rate to us. He then disappeared into his office for over an hour until I got up and went looking for him, at which point he invited us into the office to do paperwork. We told Pam during the hour wait, that we would be out in Waukesha for appointments that morning, and we would be to the dealership at 11am sharp as I had to be to work by noon. We pulled into the lot the next morning after signing the paperwork at 11am to find the car didn't even have the plates put on yet. Once that was finally completed, Pam finally comes in while working with another customer, and gives us one set of keys and tells us we should come back on Monday to retrieve the other set of keys as they had been inter-officed from a dealership a block down. We live 30 miles away and we said we wanted both sets before we left, it took over 1.5 hours for them to find the keys and get them into our hands, all while leaving us to stand in the showroom getting more aggravated. I then get into the car to find that, unlike any other dealership I've bought from, they did not fill the tank of gas for us. Overall for the disrespect we received from Chris on Friday night when we kept refusing their financing, to the lackadaisical attitude about finding our keys the next day, I would not recommend purchasing, unless it was from Mark (who we didn't realize worked there til after the fact).

Peanut

5 de oct. de 2012

great experience!Bought my Elantra and had a very professional and curteous salesperson Pamela. In all my car buying years, have not really worked with any person who I would say go and see so and so....but Pamela and the whole staff there at Boucher...high five....top notch staff!

starravyn

4 de oct. de 2012

Bought an Elantra from Boucher and it was THE most pleasant experience I have ever had with a dealership. Pam was very personable and responded to questions and requests promptly. Dale was very matter of fact and to the point. No games and very easy to work with. I love my new Elantra, and originally was going to buy from another dealer, until I read the online reviews. Boucher has outstanding reviews and very satisfied customers, and that made my final decision. Would I recommend Boucher Hyundai? ABSOLUTELY!! Not only Boucher, but work with Pam and Dale! Big Kuddos to them and when I have a friend or relative looking, or when I am ready for another car, I will go to Boucher and Pam. They have aquired a new lifetime customer! Thanks Pam and Dale you are awsome!

chambersluke

18 de sep. de 2012

I purchased a Hyundai Veloster last week from my salesperson: Chris Baker. He was very pleasant, helpful, and knowledgeable. He made the process easy and clear for me, as this was my first car purchase. I'd definitely recommend meeting with Chris Baker if you are in the market for purchasing a vehicle.

LukeC

18 de sep. de 2012

I purchased a Hyundai Veloster last week from my salesperson: Chris Baker. He was very pleasant, helpful, and knowledgeable. He made the process easy and clear for me, as this was my first car purchase. I'd definitely recommend meeting with Chris Baker if you are in the market for purchasing a vehicle.

HRoz1

4 de sep. de 2012

Purchasing my 2013 Veloster from Nick Svec at Boucher Hyundai in Waukesha couldn't have been any easier. Nick delivered what was promised quickly and was excellent when handing over the keys! I would highly recommend Nick and Boucher if you're looking for a car. I love my Veloster!!! And they got me a car that others could not.

mullenac

31 de ago. de 2012

Pam was very quick to respond to emails and phone calls. I did not feel any pressure to make a decision quickly - she made the decision process stress-free.

New Elantra Owner

31 de ago. de 2012

Had a great experience with Pam! She was easy to talk to and very quick to respond to emails and phone calls. I am extremely happy with my new car.

monica.vogelsang

26 de ago. de 2012

I recently went car shopping and at first was very discouraged because I went to three car dealerships and was unable to find anyone to help me. However, when I went to Hyundai almost the moment I got out of the car a sales representative saw and came outside to great me. Alex Dominguez was the sales person that helped me find my car and I found that he was easy to work with. It was nice to deal with a sales person that did not just sell one brand car but multiple to get their honest opinion on what is going to be in my best interest. I will definitely be recommending Alex to friends and family when searching for a new car.

monica

26 de ago. de 2012

I recently went car shopping and at first was very discouraged because I went to three car dealerships and was unable to find anyone to help me. However, when I went to Hyundai almost the moment I got out of the car a sales representative saw and came outside to great me. Alex Dominguez was the sales person that helped me find my car and I found that he was easy to work with. It was nice to deal with a sales person that did not just sell one brand car but multiple to get their honest opinion on what is going to be in my best interest. I will definitely be recommending Alex to friends and family when searching for a new car.

jprodoehl8

13 de ago. de 2012

I was totally impressed with the great customer service I received from Dino Echeverria - I have never had anyone take the time to thoroughly explain how to use all the devices in my new car. Not only did he explain how to use them but said I should call him if I had any issues with anything. He also did a followup call within a few days to see if I had any questions. I would recommend Dino and this dealership to my friends.

DJrgjmjl4

3 de ago. de 2012

This was our second time at Boucher to find a new hyundai because of the great service of sales personel such as Fawn Delaney. Informative and helpfull to what we were looking for which was a quality car with great MPG. The Elantra was our choice, so with the best price offer on the Hyundai Tucson we were driving we were very satisfied.

chickiechickiebongbong

28 de jul. de 2012

I stopped in at Boucher a couple of months ago to start the process of replacing our 10 year old Santa Fe. I was getting started by visiting 4 dealerships. I gave each our criteria and waited to see how things progressed. We weren't in a hurry. Of the 4 dealerships, 3 in Wauk. Co. 1 in Milw. county, only Mark followed up as we asked. He stayed in touch with us via e mail as requested and helped refine the search until we found a used Santa Fe that would fill our needs. We did price shop and found Boucher to be competitive. Mark is outstanding to work with. Hopefully the service team will give the same level of care and concern that Mark does as we move ahead.(I gave the price a 4 as I always feel cars are too expensive.)

Happy Customer

25 de jul. de 2012

Luke Whiting is an outstanding Sales Specialist! We have just purchased our second vehicle from him and we can not say enough about all he has done to provide us with a positive experience. Luke impressed us from the beginning with his knowledge of cars, his enthusiasm for his work, and his willingness to go the extra mile as he helped us through the car-buying process. His patience, thoroughness, availability, positive attitude, and dedication to his customers made him a joy to work with. We have already recommended Luke to a family member and will seek him out for any future car purchases.

plwesty

23 de jul. de 2012

We were pleased with our overall experience, Laura put all our questions to rest and Ryan carried the ball from there. This is our first lease so it was new to us. We feel we made the right decision thanks to Boucher in Waukesha.Lyla & Pete

13Genesis13

19 de jul. de 2012

Showed up looking for a 2013 Hyundai Genesis Coupe. They are extremely difficult car to get ahold of, but the searched the entire Midwest region and found/traded for one in a few hundred miles away. Had the car there waiting for me in a day. Finished up all the paperwork and drove off in my shiny new Hyundai! The staff was all great and so easy to work with and will not go to any of those other Hyundai dealerships (other dealership made it seem like I was asking for miracles)

Josh

8 de jul. de 2012

Do not shop there or any Boucher dealership. I had the worst car buying experience ever shopping at Boucher Hyundai. I bought a 2005 Jeep Grand Cherokee there. So I found the Jeep online I was really interested so I went up there after work the next day. Now mind you I called the day before set up an appointment to do a test drive. So the next day after work drive up get there asked for Ryan or aka skippy. He comes out says hey got the jeep cleane up ready to go all we have to do is the paper work. I was like woah hold on buddy I wanna go for a test drive. On the test drive I noticed some issues with the truck and informed him that I wanted everything fixed and was okay no problem. So I took his word. So I went to go and do all the paper work and had them make an I owe you list of parts. I ought this Jeep at the end of May and now it's July 8th still have no parts. Also after I did all the paper work I was transferring all my stuff into the Jeep and Ryan only hands me one key for the Jeep. I was like we're a the the other key and he was like there is only one. I wold him you know it would have been nice to have know about this before I purchased the vehicle. He was like I'll see what I can do about getting another key. So I let a few days go by for him to come up with another key. So I contacted him asking about the key and he said I'm screwed they only had one key for me. So then five minutes later their loan officer guy calls and says hey I lost some paper work for my loan ad he said he was going to mail me the paper work and I was like okay. So I told him I was going to resign anything until I received another key. So he hangs up on me like an immature business man would do. So long story short I have been trying to call the dealership to get my parts that they owe me and I'm not able to thru to any of them. I wouldn't recommend shopping at any Boucher dealership they do not care about their customers and it obviously shows.

jgavre

8 de jul. de 2012

Had a great experiencing leasing a new car thanks to salesman Mike Rapport. He made it as smooth as possible :) and I feel I got a great deal.

renard

6 de jul. de 2012

I was extremely impressed with this Boucher dealership and with my salesman, Chris Baker. This team is exceptional in every area and detail of car sales.

Judy A

3 de jul. de 2012

I had a very nice experience with my salesman, Mark. He was friendly, accommodating, when over and above to demonstrate the options on the vehicle I was shopping for. He was able to get me my new car at a price I was happy with. I am loving my new car. I would recommend Mark and Boucher Hyundai to anyone interested in buying a car.

CDisrud

2 de jul. de 2012

The whole process was simple. This is the second car we have purchased with Boucher Hyundai of Waukesha and both times went very easy for us

Rklemp

20 de jun. de 2012

Did initial shopping via internet to determine car of choice. Ryan Fitzimmons was contact at Boucher. Car of choice in stock. Through personal meeting, phone and internet, Ryan was able to do competitive pricing, including extras. Ryan was always available and was there on his day off to deliver the car. Very pleased with total experience.

rklemp

20 de jun. de 2012

Did initial search for best car of choice on internet and selected Hyundai Santa Fe. Ryan was contact on internet at Boucher. Through personal contact, internet and phone, Ryan was always available. We did our shopping and Ryan was able to offer competitive pricing, with extras. The Boucher team was very courteous and Ryan was there on his day off for delivery.

wensch

18 de jun. de 2012

My mother was out from Florida and she wanted to buy me a new car. We had stopped in on Tuesday evening about 8:45, 15 minutes before close. I drove a Sante fe Hyundai and the next morning Derek followed up with me about 2 hours before she was ready to get on a plane to go back. I told him I wasnt totally into the car and he within an hour was at my house with a upgraded model and gave it to us for the same price as the basic. i was thrilled with the house visit and the willingness to go for the same prioce with no back and forth on pricing. it was the easiest sale I had been through.

Sjhmd

16 de jun. de 2012

We started looking for a used car for our kids and through Derek's help we found a great new car that sounds like will last through all three. He was a pleasure to work with and understood our needs and concerns with purchasing a car for our children. We will highly recommend him to all our friends looking for cars.

PhilB

7 de jun. de 2012

Fawn Delaney was our salesperson. Through the internet and phone calls my wife and I searched a number of dealers in Southern Wisconsin and Northern Illinois searching for the 2013 Elantra Limited that we wanted. Some dealers were reluctant to talk price, others took a few days to get back to us, (by the time they did, the car we were interested in was, of course, no longer available. Some insisted we come into the dealership to get their "best price", which is tough from a few hours away. I contacted Boucher via the internet. Fawn took the time up-front to determine the color combination and options that we were looking for, and kept us informed about incoming shipments and pricing. I actually thought that we would be buying from a dealer in Illinois, who was a couple of hundred dollars less expensive, and supposedly had the car we wanted. I say supposedly, because, as it turns out, they didn't. I found out the day before I was to pick it up that, not only did they not have the car, they didn't know when they would. Since Fawn had kept me up-to-date on Boucher's inventory, I called her the next morning, confirmed that they still had the car we wanted, worked out the price (it didn't take much, since their initial price was quite competitive), and picked it up the next business day. At the dealership, she took the time to explain everything about the car to my wife and I, and the buying process went smoothly. In the end, we got the exact car we wanted, and, by the way, at a better bottom line price than anyone else had quoted. We found the dealership in general, and Fawn in particular, to be knowledgeable, straight forward, and fair. I would highly recommend Boucher Hyundai to anyone in the market for a new car.

pborsody

7 de jun. de 2012

Fawn Delaney was our salesperson. Through the internet and phone calls my wife and I searched a number of dealers in Southern Wisconsin and Northern Illinois searching for the 2013 Elantra Limited that we wanted. Some dealers were reluctant to talk price, others took a few days to get back to us, (by the time they did, the car we were interested in was, of course, no longer available. Some insisted we come into the dealership to get their "best price", which is tough from a few hours away. I contacted Boucher via the internet. Fawn took the time up-front to determine the color combination and options that we were looking for, and kept us informed about incoming shipments and pricing. I actually thought that we would be buying from a dealer in Illinois, who was a couple of hundred dollars less expensive, and supposedly had the car we wanted. I say supposedly, because, as it turns out, they didn't. I found out the day before I was to pick it up that, not only did they not have the car, they didn't know when they would. Since Fawn had kept me up-to-date on Boucher's inventory, I called her the next morning, confirmed that they still had the car we wanted, worked out the price (it didn't take much, since their initial price was quite competitive), and picked it up the next business day. At the dealership, she took the time to explain everything about the car to my wife and I, and the buying process went smoothly. In the end, we got the exact car we wanted, and, by the way, at a better bottom line price than anyone else had quoted. We found the dealership in general, and Fawn in particular, to be knowledgeable, straight forward, and fair. I would highly recommend Boucher Hyundai to anyone in the market for a new car.

judye

6 de jun. de 2012

Everyone was very helpful and Derik did a wonderful job in dealing with us. I will never give a great on price because I don't think any car is worth what it is listed for.

stevek

30 de may. de 2012

T'was a good buying experience. Do your homework. Shop a bit. Be patient. Oh, and talk to Derek... nice fellow, cuts slack, tries hard and isn't a pest. and most important don't bring too many checks! My second Hyundai and my second experience with Boucher. They must be doing something right!

jniay1

23 de may. de 2012

Fun car buying experience! Everyone was friendly and courteous,the environment was comfortable, and there was no high pressure to buy. Our sales person was knowledgeable and informative.

Szy06s

23 de may. de 2012

This dealership made my car leasing experience one of the best ones I've ever had. Fawn was a pleasure to work with through the entire process. She was very professional, thorough and knowledgeable about the vehicle. She should be training other dealers on how to conduct themselves. Outstanding. A+ for this Hyundai dealership.

elantra touring fan :)

20 de may. de 2012

I went to Boucher Hyundai to look at some new cars. My parents, who were there a few months earlier recommended me to Luke Whiting. Luke did an excellent job finding me the car that would fit my life style and budget. He was always, fast, efficient, explained things well, caring and fun to work with! He always had a smile on his face and wanted what was best for me! My whole family has nothing to say but good things about Luke and Hyundai. Thanks Luke, and all those that helped make this an easy purchase for me! I have been enjoying my car! :)

winston1

13 de may. de 2012

Everyone knows it's not always a pleasure to buy a new automobile. Well, in this case it was. Fawn was so incredibly helpful and professional. She even made herself available for any questions I would have after I purchased my new Hyundai Sonata. Overall, Boucher Hyundai was a friendly, clean and welcoming place to shop. I would definitely recommend Boucher Hyundai as a pleasant and knowledgeable dealership. Oh, I should add, I Love My New Sonata!

Harrys Wife

13 de may. de 2012

Fawn was so helpful and thorough as she walked me through the workings of my new Sonata.I could not have asked for more professionalism and knowledge. She was pleasant to work with, answered every question I had, and made herself available even after I bought my car.Boucher Hyundai's dealership was very clean and presented a friendly atmosphere. As I listened to other salespeople who were selling cars, I could hear how thorough they were in their presentation. I would definitely recommend Boucher Hyundai. They were the best to work with and yes, I would purchase furture automobiles from them again.

Dog lover

7 de may. de 2012

I bought my car through online bidding and found it to be a wonderfiul experience. The sales person, Fawn, was helpful but did not pressure me. I spoke with salespeople from varius dealers and found her to be the best.

Genks17

28 de abr. de 2012

This was my first time buying a new car and the team at Boucher was amazing they walked me through every step of the process and Ryan even took me out to the car and showed me how everything worked and even paired my phone to the Bluetooth system. I will defiantly be back to purchase future vehicles at Boucher Hyundai and I will pass the word on to my friends.

Jeri Merrill

13 de abr. de 2012

The experience I had buying my new Elantra was overall a very good one, however I was not pleased with the time it took to complete the process when I went to pick up the vehicle. I did have an appointment time for which I was prompt. I was waiting due to another customer being served at the same time which was not great for me. I don't feel a walk in client should be ahead of a client with an appointment.

jreinders

12 de abr. de 2012

My overall experience was very good (obviously since I bought a car). The only thing that kept it from being great was that I had to wait an excessive amount of time for things to progress from step to step. I ended up spending my entire day on a Saturday at the dealership.

Knitter

10 de abr. de 2012

We were very pleased with the process of purchasing a new Hyundai Sonata from Boucher Hyundai last week. This is the second vehicle we have purchased at this business. The dealership is clean and bright. Our sales person, John Chavez, was friendly and yet professional. We felt that he listened to us and helped us find just the right vehicle for us. We have also had excellent service at this dealership with our Hyundai Santa Fe. I would have no hesitation in recommending this dealership to anyone!

judyrey

10 de abr. de 2012

We were very pleased with the process of purchasing a new Hyundai Sonata from Boucher Hyundai last week. The dealership is clean and bright. Our sales person, John Chavez, was friendly and yet professional. We felt that he listened to us and helped us find just the right vehicle for us. I would have no hesitation in recommending this dealership to anyone!

nunun

4 de abr. de 2012

I was fortunate to be greeted by John Chavez when I visited your dealership. He was very friendly, yet professional. I believe I received a very fair trade-in value on my vehicle along with a fair price for the new Elantra I purchased. I have already encouraged friends and family to visit your dealership, and John, if they are looking for a new or used vehicle.

lllarson

4 de abr. de 2012

I love the car, and Rob was very helpful in solidifying the deal for me. Fawn was a very detailed sales person who new the car well.

rlgsag94

2 de abr. de 2012

Purchased a used BMW 540i, Great price, great overall experience, looked at alot of other dealers and dealt with alot of sales people in the past, but this was by far the best most family like experience I have ever had, I think I meet everyone and they treated me as if I had purchased a Rolls Royce. Their Moto says they are with you every mile, and that is the truth, even checked in to see how the vehicle was doing after a week or so, Great follow up. Thanks Again Boucher! & Great Sales person (Luke Whiting)Bob & Sherri

fulton

31 de mar. de 2012

I purchased a 2012 Hyundai Elantra after researching several other cars/dealers.I feel I got a very good deal, and Luke was quite knowlegable when showing me all of the details about the car.

Veloster fan.

28 de mar. de 2012

My experience at Boucher Hyundai was excellent. My salesman, Victor, took his time with me and addressed my concerns. He was straightforward with me on my trade and the new vehicle I was looking at...very refreshing. However, in the end, the car I wanted was nearly impossible to get and I had to go out of state to get one. I would definitely recommend Boucher and asking for Victor. Overall, great people to deal with, and I will surely be bringing in my new Hyundai in for service

treemwah

24 de mar. de 2012

Had a good experience there. Bought the car and was out of the dealership with it the next day at a reasonable price. Pam was very good and pleasant but the entire staff was very friendly.

treemwah

20 de mar. de 2012

The people there did a great job. I bought a car in under an hour for a reasonable price. Made everything as easy as can be.

psmiller

20 de mar. de 2012

My experience with Boucher was great. Barrington is quite the character and made this experience a pleasant one. He was very knowledgeable about the vehicle I was interested in and very helpful with all aspects of the buying process. It took me a few trips to finalize the deal and he was always available and a pleasure to work with!!!

nmueller26

20 de mar. de 2012

Ryan Fitzsimmons was outstanding. My husband & I did appreciate that Ryan was concerned with what was important to us, he was honest, direct & to the point. I didn't want to spend 5 or 6 hours in a dealership trying to buy a car. This was by far the most pleasant experience I have had buying a car. Rob in finance was also fantastic to work with. He worked very hard to get the best rate available. I love my Elantra!!!! I can not wait for the sunroof to be installed.........THANKS TO RYAN!!!!!A++++++++++

jsaggau

20 de mar. de 2012

My experience at Boucher Hyundai was excellent. Alex was so helpful and informative. He demonstrated everything in the car and how to use everything. He added my bluetooth and helped me put in channels on my XM. I was introduced to the manager and the service manager. The financial person was very pleasant to work with too. I would recommend Boucher Hyundai to anyone looking for a new auto. Jean Saggau

Fabian

15 de mar. de 2012

Wife took our car in during her lunch break for an oil change, and was told we were due for a tire rotation. She agreed to have that done also. She was then badgered repeatedly to have expensive, unnecessary maintenance done on the car. She told them three times she wasn't interested. She told the service advisor Brian she just wanted the oil change and tire rotation and needed to get back to work. He told her they would give her a loaner car while they did all the work. She declined, but he wouldn't stop and told her she needed the fuel injectors cleaned...it was the recommended maintenance. She finally broke down. The final bill was $150 for an oil change, tire rotation, and fuel injector service on a car that has 18000. I am sure they are in the clear legally since my wife signed the paperwork to have the work done, but talk about shady business practices. A gentleman came in while my wife was waiting and they tried to pitch him on the same services. He told them no once, and that was the end of it. I called the service manager three times the same day, and could never get a hold of him to complain. He either was on the phone, and never returned my calls. Watch out...they prey on women.

Fabian1970

14 de mar. de 2012

Wife went in for a oil change and tire rotation. The service advisor Brian pressured her into doing the "recommended" 15000 maintenance. My wife told him no two or three times, but to make a long story short. She ended up paying an extra $100 to clean the fuel injectors on a car that has 18000 miles. They take advantage of women and people who don't understand cars or what maintenance is required. I called the service manager and he won't return my calls. I will not be doing anymore business with Boucher.

MaryKay

10 de mar. de 2012

Boucher Hyundai is top rate!! My saleman was Mark Moersfelder. Great value on my vehical. Was very impressed with the entire sales, service and finance department. I HIGHLY recommend this dealership

Hyundai GIRL

8 de mar. de 2012

HE WAS AMAZING!!!! I was so nice and was not pushy or rude! I actually had a panic attack at other dealerships with them being so pushy but Mark wasn't. He made me feel so comfortable and helped throughout this whole process. We worked with me on the car I wanted and price and got it for me in the end. Mark is the guy to go to so if you want a new car got to Mark at Boucher Hyundai!! I recommend him highly!

cshefky

21 de feb. de 2012

I did not hesitate to give 5's all for all questions. I was very happy with the way my family was treated. My son and I bought new cars within in two weeks. Mark M. was very professional and friendly. In my opinion he is a very good salesperson. I would refer my friends and family to him. Thanks again,Carol Shefky

apackerfan

19 de feb. de 2012

i feel i got a fair price here. the milwaukee hyundai dealer found no room for negotiation on $. no sales pressure here either. ended taking 45 minutes past closing to ink the deal, but no impatience as we worked through the paperwork. salesman ryan fitzsimmons was a pleasure to deal with. dont be afraid to make them an offer.

gramps

18 de feb. de 2012

My new Hyundai Sonata purchase at Boucher Hyundai went very well thanks to Alex Dominguez the salesperson I worked with. Alex was honest, dedicated, knowlegeable, & just great to work with. He helped make me feel I made the right choices during the whole process. Alex single-handedley made this sale for Boucher as far as I'm concerned.

RayRay

25 de ene. de 2012

My sales guy was Mark M. He was honest and upfront-easy to talk to and didn't make you feel like you were being handled. i will use him again.

Gretchen

17 de ene. de 2012

With the help of my Sales person Ryan, and the new car manager Dawn, I leased a 2012 Hyundai Elantra with my dad as the co-signer. They gave me 120% for my car, found the exact car i wanted in red, and matched a competitor dealers quote. They answered all of my dads Questions, and made it easy to understand where our money was going, and worked out a low monthly rate with the finance manager. It was a wonderful experience! Ryan was attentive and very informative and eliminated my worries!!! Boucher Hyundai recieves an A+!!!

ERTZG

17 de ene. de 2012

With the help of my Sales person Ryan, and the new car manager Dawn, I leased a 2012 Hyundai Elantra with my dad as the co-signer. They gave me 120% for my car, found the exact car i wanted in red, and matched a competitor dealers quote. They answered all of my dads Questions, and made it easy to understand where our money was going, and worked out a low monthly rate with the finance manager. It was a wonderful experience! Ryan was attentive and very informative and eliminated my worries!!! Boucher Hyundai receives an A+!!!

mike juanto b.

13 de ene. de 2012

I bought my used 1998 mercury sable from Boucher Hyundai and I believe that I made the right decisions when it comes to the vehicle and the COMPANY from which I purchased. I may recommend others to purchase from them and to give them good reviews so they continue to thrive in the New Year.

dpcltd

9 de ene. de 2012

Ms. Gahlman: I'm forwarding it for your review and a demonstration of the reach of the Internet and one dissatisfied and offended customer. It is one level to be dissatisfied, it is a whole therlevel to be insulted and offended [by Mr. Thiessen] and the institutional indifference of Boucher. I do not expect you to reply since you have not replied to any direct or indirect contacts excepting to post some self-serving statements on the Internet. You have not replied to: to my answers to you, o accepting your request to speak to me; Although you did not end up purchasing your vehicle with us, we still greatly appreciate the chance to discuss the situation with you and find out where/when things went awry. If you would allow me the opportunity of hearing about your experience it will help me to work with my team to make sure something like this never happens again. o I stated in response to you: s. Gahlman, I am happy to speak with you. You choose the venue or mode, tho it is not my role nor job to work with you or your "team" to provide better service. my replies to this: We are a bit confused as to what went wrong in your experience with our dealership. We had several correspondences with you, none voicing dissatisfaction. responsive your hat went wrong & my dissatisfaction with the Boucher process o [you]indicating the Internet posting was the first anyone knew of dissatisfaction; o and I provided two substantial discussion threads showing the disintegration of the Boucher customer relationship [with me] o and asking " From: Dale Thiessen [mailto:dale.thiessenatboucHER.com] Sent: Tuesday, January 03, 2012 8:40 PM To: dpc Subject: RE: Dave, This is the most childish conversation I have had in the long time, please enjoy your car. Tell me, Ms. Gahlman, is there anyone, including you, who would not be insulted and offended by this comment? The only reply, only reply to any courtesy copies sent to you was your posting on the Internet proclaiming your surprise, innocence with hat went wrongand defense of your excellent customer service, which you pride yourselves on providing. Apparently your very ublicoffer to hear from me was shallow, insincere and disingenuous; or simply false. I sent to you hard copy examples of what went wrong and when, without so much as an acknowledgement from you. I have a fair command of reading and understanding English as do others in your orporateoffices, we should see how they view the record, whether it may be Gordie Boucher, or Mr. Boucher, Jr.; Mr. Bonfiglio or Mr. Pat Meyers as noted to your Mr. Thiessen and you on 1-4-12: We had several correspondences with you, none voicing dissatisfaction. Incorrect. Read below, for just a few, not to mention the insulting reply from Mr. Thiessen who should receive a lesson in courtesy and respect. He thought the message about customers was hildishor my discussion was childish, or both; and I am not sure your marketing VPs or Mr. Boucher would agree with Mr. Thiessen assessment. I am a customer and a person, all I expect is respect, nothing more and Il accept nothing less. And this, sent to you the day before your Internet posting of innocence and confusion: From: dpc [mailto:dpcltdatwi.rr.com] Sent: Tuesday, January 03, 2012 8:53 PM To: 'Dawn Gahlman' Cc: 'Dale.thiessenatboucher.com' Subject: RE: From Boucher Hyundai of Waukesha Management Importance: High I received disturbing and insulting e-mails from your sales manager, Dale Thiessen commenting on my decision to buy a car someplace besides Boucher principally because of poor customer service. If you are curious, please review my replies to him this evening and his response: Dave, This is the most childish conversation

UN-customer

4 de ene. de 2012

I wrote this to Boucher recently [1-3-12] to which the sales manager, Dale Thiessen responded saying: "This is the most childish conversation I have had in the long time, please enjoy your car." Apparently Boucher has plenty of customers such that they can insult others, such as myself who left and bought someplace else. 1-3-12 Ms. Delaney & Beck: Further to our e-mail exchanges & discussions on buying a Hyundai, and the disintegration of the customer relationship, I recently bought a new car somewhere else other than Boucher. As part of the purchase was a credit evaluation from TransUnion while not a FICO score, it is representative of my creditworthiness. It stated my score to be 867 out of a max of 893 and further stated: our credit score ranks higher than 100% of the U.S. consumers. The factory [Ford] finance officer said; e never seen that comment before in the 16 years of doing financing and being a finance officer. Seems to me I would have been and I am just the kind of customer Boucher would have wanted, perfect credit, conservative driver, clean record and interested in the Veloster and Elantra, but for neglect and indifference on responding to my inquiries. As noted, other companies sell cars in your area, some just down the block. Boucher seems to have done its best to drive me away no pun intended, with institutional indifference and sophism. All the best to you and yours and your formula on selling cars in this New Year. I sure you won miss nor care about my lost business. -david

dpcltd

4 de ene. de 2012

I wrote this to Boucher recently [1-3-12] to which the sales manager, Dale Thiessen responded saying: "This is the most childish conversation I have had in the long time, please enjoy your car." Apparently Boucher has plenty of customers such that they can insult others, such as myself who left and bought someplace else.Surveys conclude unhappy customers affect or tell 15-20 customers; I hope to virally affect many, many more with the truth of the matters. I have nothing to gain but feel strongly that customers are not livestock to be milked for money or treated like cattle.1-3-12Ms. Delaney & Beck: Further to our e-mail exchanges & discussions on buying a Hyundai, and the disintegration of the customer relationship, I recently bought a new car somewhere else other than Boucher. As part of the purchase was a credit evaluation from TransUnion while not a FICO score, it is representative of my creditworthiness. It stated my score to be 867 out of a max of 893 and further stated: your credit score ranks higher than 100% of the U.S. consumers. The factory [Ford] finance officer said; Ive never seen that comment before in the 16 years of doing financing and being a finance officer.Seems to me I would have been and I am just the kind of customer Boucher would have wanted, perfect credit, conservative driver, clean record and interested in the Veloster and Elantra, but for neglect and indifference on responding to my inquiries. As noted, other companies sell cars in your area, some just down the block.Boucher seems to have done its best to drive me away no pun intended, with institutional indifference and sophism. All the best to you and yours and your formula on selling cars in this New Year. Im sure you wont miss nor care about my lost business. -david

chil

26 de dic. de 2011

This was my first new car buying experience. It went okay, but definitely wasn't perfect. My major worries and concerns came when I started dealing with the business manager and the final paperwork. As with any dealership, they will try to get you to add on more warranties and coverage on your vehicle. However,I didn't like their approach and it made me feel very uncomfortable. I don't like the feeling that someone is trying to take advantage of me or tricking me into something. I felt very pressured! I also had an issue with the length of time it took to find the various offers from lenders. Two days? After contacting my personal bank, I found out that it takes maybe 30 mins to check all of the banks the dealer works with. The financing part was not handled the best way possible. At that point I felt uneasy about getting my car from there and made me question if I was even dealing with an honest dealer. (Up until the finance part, I felt very comfortable there.) I felt obligated to answer my Hyundai survey with only 10's. Even if I didn't like the experience with the finance person. I have to say, I hope my next car buying experience goes a little smoother. Now I know what to expect to encounter and be prepared for it. Despite my issues with the finance person, I like the dealership overall. It was a nice atmosphere and I felt more at ease than a different dealer I had just been to. If you do go to this dealer, I would recommend working with Fawn through internet sales. She's nice, personable and knowledgeable. Fawn made me feel very comfortable.

BigDelantra

5 de dic. de 2011

Great service at Boucher Hyundai of Waukesha. My salesman, Mike Rapport & the rest of the Boucher team went out of their way to find the exact car i was looking for. They kept me informed & made me feel comfortable. They deliver what they promise.

BigD's new Elantra

5 de dic. de 2011

Boucher Hyundai of Waukesha found my car when no other dealership could. My salesman, Mike Rapport & the rest of the Boucher team went out their way(found it in another state) to get me the exact color combo & package Elantra limited I was looking for. I highly recomend Boucher & Mike Rapport if you are looking for a Hyundai!!!

BethManiero

30 de nov. de 2011

This was the best car-buying experience ever! Mike Rapport was professional, attentive, personable, and knowledgeable from the moment I arrived until I drove out in my new, 2012 Elantra two days later. Having to replace a car after an accident is stressful at best. I really appreciate how Mike and the Boucher Hyundai team made the process smooth and easy -- and I actually purchased the actual car I had hoped to find. Love the car! Another thing I really appreciate is that the dealership doesn't put any stupid stickers on the car. The dealership license plate holder is fine and less tacky. I've already recommended Mike Rapport and the Boucher dealership to friends who have been considering buying a new car in the future. I'm a big fan of Hyundai--and now also of Mike Rapport and Boucher.

Tyler

30 de nov. de 2011

I purchased a pre-owned Nissan from Ryan Fitzsimmons, and it was a great experience! I took it on vacation to Texas, California, and Colorado, and didn't have a single issue. I would recommend Ryan to all my friends and family

smngd

29 de nov. de 2011

My car search was 3 weeks in the making, looking for vehicles at other dealers (to be honest a Hyundai wasn't initially my first choice). While shopping around I was confronted with every kind of sales approach you could imagine. 1970's style confrontational sales in pin-stripe suits; young hip on the front end, old school negotiation and finance in the back; or sleaze level bait and switch tactics, pushing whatever is in inventory. You name it....that is until I went to Boucher. My sales consultant Fawn actually listened and was able to find exactly what I was looking for within the budget I had established. At no point was there a sales push. In fact it was quite the opposite. There was a palpable sense that I was in control of my own destiny! Imagine that. They also offered to bring a vehicle to my workplace or home for a test drive (nice sales approach!)Now let's face it, purchasing a car can be a frustrating process, and you have to tolerate the attempt to sell extended warranties and additional services at each step of the process. However, the process at Boucher was smooth and straight forward. I had my own financing however they were able to find a more aggressive rate. Highly recommended! Ask for Fawn!

fem184

16 de nov. de 2011

Mike was very pleasant to work with. He answered all our questions and brokered a fair trade in price. I will recommend him happily. Also, since my daughter, Amy Gryskiewicz, is the one who told me about your place can she get a year's free service on her Hyundai? This is her 2nd one.Sherry Pelgrin

muraliyaj

10 de nov. de 2011

Pamela Gorlen( Sales consultant) is very friendly and patient enough to work with us and to answer all the questions. The entire experience is good.But my experience with Finance department is not good. I have very good credit score and i know i can get 0% APR. But as there is a deal for 1.99% APR from the dealer, I thought I will definitely get that. But I was offered 4.6% APR initially and when i questioned why didn't I get 1.99% then he tried to get me 2.99%. He told me that I can't get 1.9% APR on my one Credit score, I have to combine with my wife's credit score. Come on, it is not a house loan, just a small auto loan. Also he is not patient enough to explain things. He tried to sell me dealers maintenance packages even though I am not interested in any of the packages. I think if we are not knowledge enough and strong enough, there is possibility that you might end up with high APR.Overall, I recommend this dealership, but finance somewhere on your own.

z_man71148

8 de nov. de 2011

I was very satisifed with the way I was treated. No pressure sales at all just simple questions and answers given and I was on my way to a new auto. It was just a whime that I stopped to look at the Sonata's and Monday I was driving away. This type of customer service could be used in many other companies. I have already talked and have referred this dealer to others, I just hope they follow thru I dont think they will be sorry! Thank-you

michelled

1 de nov. de 2011

Working with Boucher Hyundai was a wonderful experience. I took full advantage of the internet sales department (Ryan and Laura) and they went above and beyond for me. I was happy with the price they gave me for my trade, and I was also pleased with the competitive price I paid for my "new" used car. Sales manager Woody was great, too! Never felt pressured at all. I was pressured at other dealerships in the area and that turned me off. Just a great experience. Would definitely do business with Boucher Hyundai again! :)

Deb53029

1 de nov. de 2011

I recently purchased a used vehicle from Ryan Fitzsimmons in the Internet Sales Dept. Ryan was a great guy to work with, always professional and pleasant to work with. Boucher Hyundai's customer service from service to financing to sales was really amazing! Everyone at the dealership was very nice, helpful and accomodating. I can't say enough about my experience with Boucher and I look forward to referring friends and family back to their dealership again and again!

michelle

1 de nov. de 2011

I was looking at a particular vehicle I found on the Boucher Hyundai website and I live 2-1/2 hours away which made things tricky because I'm the type of person who likes to look at a car in the parking lot and peek in the windows before requesting more information. I contacted the internet sales department, and they got back to me right away with the information I was looking for. They were not hounding me and did not pressure me in any way. I liked that they had NUMEROUS pictures of the car on their website. From the beginning of my search through the end of the sale, Ryan and Laura made a huge purchase enjoyable. They were top notch. I would HIGHLY recommend either Ryan or Laura in the future!!!

mdegodt

31 de oct. de 2011

I was looking at a particular vehicle I found on the Boucher Hyundai website and I live 2-1/2 hours away which made things tricky because I'm the type of person who likes to look at a car in the parking lot and peek in the windows before requesting more information. I contacted the internet sales department, and they got back to me right away with the information I was looking for. They were not hounding me and did not pressure me in any way. I liked that they had NUMEROUS pictures of the car on their website. From the beginning of my search through the end of the sale, Ryan and Laura made a huge purchase enjoyable. They were top notch. I would HIGHLY recommend either Ryan or Laura in the future!!!

mdegodt

31 de oct. de 2011

I was searching for a particular vehicle, and Boucher Hyundai had it. Of course I wanted to shop around for the best deal, and after doing extensive research and visiting/contacting other dealers, Boucher Hyundai offered the best price and the best service. They were also very fair in my trade. Working with Ryan and Laura from the internet department made things simple. I had numerous questions which I emailed to Ryan/Laura, and they got back to me in a timely manner with questions answered thoroughly. Doing my entire purchase basically online (I live 2-1/2 hours away from the dealership, and was only there once for a very short time, just enough time to test drive my new car) was a great experience!

bambams247

29 de oct. de 2011

This review is simple: THE Best Dealership ever, hands down!!! We purchased a 2012 Hyundai Elantra from Boucher and it has been a truly pleasant and warm experience. It makes me not lose faith in humanity knowing there are dealerships like Boucher still out there!I have purchased many vehicles in the last 10 years from different manufacturers and dealers in the Chicagoland area; and Boucher set the bar for excellence, by a mile! After having bad experiences at 2 local Chicago area establishments we were ready to give up on our purchase. A friend recommended Boucher in Wisconsin and I thought I would give it a try.....Without any exaggeration this place WOW-ed me with their work from my first inquiry, initial phone call, car purchase, pickup, and even now post-purchase with any questions, parts quotes, and anything else. This place makes you feel how a customer should when purchasing a vehicle. Whenever working with the people at Boucher Hyundai I felt, saw, and acknowledged the consistent excellence!It was well worth the drive, heck I would even drive 3 times the distance for the pleasure of working with these fine folks. This place is a top notch, top tier, customer oriented, friendly, magnificent automobile dealership. Do not hesitate or look around anywhere else and go to Boucher! They are the best of the best!The image of excellence and superb customer service is reflected among all and anyone representing the Boucher group, from the sales people, finance managers, and anyone else we spoke with.Forget about the rest, Boucher is the best! :D

koziollz

29 de oct. de 2011

This review is simple: THE Best Dealership ever, hands down!!! We purchased a 2012 Hyundai Elantra from Boucher and it has been a truly pleasant and warm experience. It makes me not lose faith in humanity knowing there are dealerships like Boucher still out there! I have purchased many vehicles in the last 10 years from different manufacturers and dealers in the Chicagoland area; and Boucher set the bar for excellence, by a mile! After having bad experiences at 2 local Chicago area establishments we were ready to give up on our purchase. A friend recommended Boucher in Wisconsin and I thought I would give it a try..... Without any exaggeration this place WOW-ed me with their work from my first inquiry, initial phone call, car purchase, pickup, and even now post-purchase with any questions, parts quotes, and anything else. This place makes you feel how a customer should when purchasing a vehicle. Whenever working with the people at Boucher Hyundai I felt, saw, and acknowledged the consistent excellence! It was well worth the drive, heck I would even drive 3 times the distance for the pleasure of working with these fine folks. This place is a top notch, top tier, customer oriented, friendly, magnificent automobile dealership. Do not hesitate or look around anywhere else and go to Boucher! They are the best of the best! The image of excellence and superb customer service is reflected among all and anyone representing the Boucher group, from the sales people, finance managers, and anyone else we spoke with. Forget about the rest, Boucher is the best! :D

mrwillya

26 de oct. de 2011

Extremely disappointed with Boucher Hyundai. I purchased a 2005 Acura MDX from Ryan. I live a couple hundred miles away and asked him to check for any sort or rust. I show up with a one-way rental car and there was rust bubbling on the hood. I spoke with the sales manager and he kept saying "Well, it is a used vehicle." The point was that I asked Ryan and he said there was none. The sales manager finally assured me that I could get it fixed for a ridiculously low price and would cut me a check for that amount. As I had guessed, it was three times what the sales manager had said it would cost in my home town. Best part about this, I never received the check and I have attempted to contact Ryan Fitzsimmons twice. While there my service could be discribed as "distracted." It appeared they had several other things to do than to help me. The one positive is that I got a decent price on the vehicle. That in no way makes up for being lied to.

chadmith1101

25 de sep. de 2011

I purchased my new 2012 Elantra Limited from Boucher Hyundai of Waukesha. Given the color and options I selected the car had to be ordered from the factory. Throughout the process the dealer kept me informed of the status and what to expect next. When the car arrived the closure process was very good. They went over the car and options at a great level of detail. Overall the whole process from start to finish went very smoothly.

lilmslizzy

22 de sep. de 2011

nice and clean dealership. very friendly atmosphere. Pam waw great and I was very comfortable with buying my car from her. I felt like she really cared about what I wanted. Grant was just great. I know that he has to try and get me to buy extra stuff but I really did not feel presured or required to buy anything. Overall, the best experience I have ever had. Thank you Pam, Grant and Boucher Hynudai!!!!

tennistwo

16 de sep. de 2011

Not sure why they tried to pull a fast one one me? Guess they though because I was a woman and was in need of a car immediately I would pay $620.00 more than the price in the email they quoted me? Firstly being a woman it sucks buying a car with cheats like this and they seem to be everywhere. Beware of their low phony quotes.

bgruennert

12 de sep. de 2011

I am pleased to say that my husband and I had very wonderful experience when purchasing our car from Boucher Hyundai. Our salesperson, Fawn Delany, was very helpful with every aspect of the sale. She was friendly,accomodating, and NOT pushy! We were both quite impressed about how knowledgable Fawn was about all of the makes of the Hyundai vehicles.We were very pleased with the "mint" condition that the Santa Fe was in when it was delivered to us.We have already recommended Boucher Hyundai to others.

sdaley77

11 de sep. de 2011

My experience at your dealership was great! Luke was very knowledgeable and worked to get me the car I wanted. I enjoyed working with him. Great job Luke!

dgerbing

3 de sep. de 2011

I would recommend Derek Lazewski and Boucher Hyundai. I hope the service department is just as good servicing my vehicle. i have not been in for my first service yet.

Rushgunner

26 de ago. de 2011

I have been coming to Boucher group for past 9 years. I recently bought 3 hyundai's from Boucher Hyundai and had an absolutely PERFECT experience. I have bought a 06 sonata, 11 sonata and 07 Santa fe. I always dealt with Mike Balsewicz who is by far the best salesmen I have ever dealt with. I have sent him 8 referrals and all of them have purchased from Mike and Boucher Hyundai. Any of you reading this, please give Boucher a try and ask personally for Mike. Also as far as the service department, they are top notch as well. I walk in and they address me by first name before approaching the counter, fast and friendly service! Lastly, Boucher Hyundai had the best prices compared to other hyundai's dealers but you get fast, friendly service which the majority can NOT match! Thanks!

LauraS06

18 de ago. de 2011

I thought my overall experience was very good. I wasn't not as happy with the price as I wanted, but I also did not have alot of information going into the purchase. I was on a time crunch in finding a car, and this was the better car available.

hoonlee

16 de ago. de 2011

He was very kind to me in searching for a used car.He did his best effort in investigating appropriate cars for me by browsing web pages.He also gave me a good information about used cars.

Cryptotoad

15 de ago. de 2011

Found my dream sports car there and traveled several hundred miles to get it. Buy a used car out of state is a little scary, but Boucher helped put my mind at ease as much as they could. Only think I didn't like was having to pay up front for the repair on the A/C. Understand that they didn't want to put the money into repairing it if they didn't have a sale guaranteed, but they could have just upped the asking price of the car if I didn't end up getting it. It all worked out in the end as I was happy with the price and very happy with the condition of the car. They picked my family up from the train station on the day of the purchase and were very accommodating during the sale. If I lived in the are, and were in the market for a Hyundai, I'd definitely check them out.

fancifalls

11 de ago. de 2011

Derek was terrific to work with, friendly, no pressure, explained everything to me, even let me drive his personal vehicle as the dealership didn't have an Elantra in stock that I could drive. When it came time to pick up the car, he came in on his day off to make sure I was being taken care of and was satisfied with my car. The only thing I wish I'd done was to have checked car loan prices on my own before I went in. I was expecting incentivized manufacturer financing, but it wasn't available at the time of delivery for my car, something I didn't know before I went in.

Marcos

13 de jun. de 2011

I bought my first new car at Boucher Hyundai and I have to say, I never thought while I was growing up that my first brand new vehicle would be a Korean car. The deal was great, the vehicle was right, and service is a breeze. Thanks very much.

alexkprojt

7 de abr. de 2011

I had to laugh about the last reviewer saying they had to take their car back a second time and had long waits, same with me but worse. Our 2010 Sonata was pulling bad to the left so I had my wife bring it in plus it was due for an oil change (we have a prepaid dealership plan - BIG mistake!!). Not sure if they really looked at anything and just said it needed an alignment. When I got it back I noticed it was now missing a valve stem cap. Also on our service plan all oil changes are prepaid, yet we were charged some fee. I called and talked to the manger of the service department and he did not seem to care too much, never a sorry or anything ever, really complacent on the phone. He said to come in and they would give me a refund of the (prepaid plan's) oil change fee and a valve stem cap. I asked him to mail it as we don't live close. A week later I had not yet received my refund nor the valve stem cap in the mail. However, it still pulled to the left. So I scheduled another appointment for the next week. That weekend I got a valve stem cap in the mail but no refund. It costs us time and money to keep coming back. So I had my wife bring it back again, this time they had her wait over an hour past her appointment time. They gave her a paper about the alignment pretty much saying there is nothing wrong. I had her ask about the refund as they did not take care of it yet. It was still pulling left on the freeway (don't they test these before after they finish the job?) I looked at the front tire and saw a screw head in it. After getting it taken out and plugged and air in it, it now drives straight. Did I even really need the front end alignment? Between this experience and the fact when we first bought the car new off the lot from them, the driver's seat belt did not latch right and it took several weeks for them to get the replacement latch and fix it. Being a brand new car, they should have taken a seat belt latch off one on the lot. Imaging making someone who just spent $21,000.00+ at your business be required for a few weeks risk their life (and break the law) driving without a working seat belt? I can clearly remember having to drape it over my shoulder hoping the cops won't stop me and give me a ticket and how extremely annoying the repeated ding-ding-ding of the seat belt reminder was, especially on our trip up north for 4 hours each way!Since then they have redone their service department and it appears to be be run much, much better, and I think it is a new manager. Unfortunately I had to deal with what I did! Some people are nice there and some are just complacent, I guess the same as with any business however there is no excuse with their complacency about the seat belt fiasco!. In this service economy world that costs them customers and referrals.

juliekanter

22 de mar. de 2011

Not impressed at all, especially when I had to wait so long past my scheduled appointment time but even worse it was the second time back as it was not fixed right he first time. Glad it was under warranty. Next time I will buy my new car else where.

gatorboy

5 de feb. de 2011

If you want to be treated like a number go to a different dealership. If you want to be treated like family, come to Boucher Hyundai. I keep coming back to buy cars from Dawn and her team because she really cares about her customers and it shows. Keep up the great work Dawn! I wouldn't go anywhere else.