Robert Lee

30 de jul. de 2021

AVOID AT ALL COST. I WENT IN TO LOOK AT TRUCKS AND FOUND ONE THAT IS A BIG HORN WITH THE SPORTS APPEARANCE PACKAGE. THEY ARE TRING TO ROB YOU TOLD ME THE TRUCK THAT IS USED BY THE WAY WAS $57000 THE SAME PRACE AS A NEW DODGE Laramie they are completely out of their minds don't buy here take the drive and go somewhere else trust me.

Mark Jones

6 de oct. de 2020

Bought a Dodge Ram there last year. Never went to dealers for basics before...( oil changes and inspections) but I started with this vehicle. I can honestly say this has been the most hassle free experience I've had with a dealership ever. The parts department got me in and out and completely taken care of in just over an hour. That's with a line of vehicles in front of me. All techs were on a vehicle and all bays were being utilized. Once mine was done I was taken care of promptly and courteously. I will definitely use them again.

Noland Cunningham

16 de oct. de 2020

Despite waiting over a week for services to start on my car and an additional week waiting on the necessary parts the service was awesome. Allison Allgood was very polite and professional and relayed information to me concerning my car even though she wasn’t assigned to me. When my car was ready and the phones had gone down she went out of her way to call me by other means. I really see this as going above and beyond to guarantee the best that Boyd Chrysler Jeep and Dodge has to offer. Please recognize this young lady in front of her peers!

Bobby Daniel

21 de mar. de 2021

I was about to purchase a 2020 Gladiator. They gave me a out the door price. And went to my banker trying to get 7k more then what they told me. Very shady’! Would not recommend this place to anyone. So I purchased a Jeep Wrangler JL from Westgate in Raleigh NC. Excellent experience. So was hoping the parts and service department was not as bad as Sales department . And also its located close to where I live. So I called and was going to purchase a mopar Lift kit and have them lift it. I spoke with service manager and wanted a price on job and when they could get parts do it. The lady said she would call me back .Never called. I called back 3 more times . Never could get her to call me back. I even tried to purchase kit and have someone else to do install. Still nothing on kit. They said they call me back. No call!! This place is a JOKE!!!!!!!!!!!!!!!! Nice place . Bad STAFF Do yourself a favor Go to Westgate. Easy to deal with. Will handle phone calls right then in there. Will tell you best price and stick with it. It’s sad when people have to lie to you just to make a sale. And also sad when they never called you back. Thanks for the worse experience ever!!!

Melvin Terry

9 de may. de 2021

Customer service was at it's worst. Car never got fixed after spending over 2400dollars. My family has bought 4 new and 1 used vehicles the past five years. That didn't seem to matter. Know your customer.