JT Enright

18 de may. de 2013

As a salesperson, You dont know which customer is your real customer so whether you feel its worth it or not, You need to make time and understand that someone is handing over hard earned money to you. I was treated quite rudely despite being a cash buyer. My only guess is i may not have fit the profile for this dealer. He was Very short, Very curt and rude. I did not buy here because of that despite how much i wanted the car, Solely on principle.

Libertyfan

9 de may. de 2013

Such great help at all times. Battery needed charging - they did that. Needed help in the rain to get vehicle on the car carrier and strapped down for travel - they did that:) Made us feel "at home". Will probably go back for the next used car.

Kelly

30 de abr. de 2013

All my purchases have been a very pleasant experience. Brett and Austin will tell you all they know about the vehicle and you have time to inspect them closer if you want, without any pressure. If there is anything minor or major wrong with them, I feel they are very honest and open about the vehicle. They have a wide variety of vehicles and about anything your looking for in an affordable price range. There is always the chance of buying someones headache when purchasing a used car, although I have not had that problem. They have been in business for many years and that says that I am likely not the only repeat customer.

Mark J. Rolfes

13 de abr. de 2013

They were willing to deal more than any dealership i had visited in the past. Were very friendly and treated you with respect and highly recommend people to visit here and buy their next car here

Malansari

15 de mar. de 2013

I bought Chevy trailblazer 2003 it's clean interior and exterior like new car I well tell to all my friends if anyone want buy a car go to Brett Spaulding Because he is honest dealer And he have great cars Thanks ,,,

Ed Miller

24 de oct. de 2012

We have bought a variety of different used vehicles for several members of my family. We have always had good service working with these guys. We will always come back. These guys are a busy family owned business that has worked hard at what they are doing. They have always been able to answer my questions. Lots of thanks.

Everywhere

20 de oct. de 2012

Upfront, honest, reliable, family business that I have returned to several times over the past 7 years. I drive over 125 miles one way and am never disappointed. With a vast selection of per owned cars and pickups there is something for everyone!!! See you again and thank you for the great service even after the sale is final!!!

dklein

18 de oct. de 2012

My son bought a 2002 jeep liberty from these clowns, he had it for 3 weeks and drove less than 200 miles before it broke down on his way home from college. Turns out the heads are shot, and the repair bill is a minimum of $2500 if we buy a used engine with 120,000 miles on it. We called Spaulding Auto and his son said he would have his daddy call us back asap, he never did. A week later when we finally got ahold of him he said "that car was sold as is" and hung up on me.

TMcCulloh

15 de sep. de 2012

I drove 60 or so miles to look at a used car that I had seen on line. When I arrived they had the car out for me to look at but it was not in very good shape. Mr. Spalding greeted me but then proceeded to ignore me as he walked away to talk to his "good old boys" about a Corvette they had sitting there with the hood up. I did speak to Austin, his son, who was very nice and seemed to want to assist me. But after looking at the acres of cars they had for sale (most of them in poor to fair shape) I left without a vehicle.

Nancy Smart

24 de may. de 2012

Honest and reliable people to buy from. No high pressure sales people. Just reliability! Highly recommended.

happy

24 de may. de 2012

we have bought from the spauldings a few times over the years. they are always up front and honest about all their cars. we know that they cant know all the issues with everything but hay thats why it a used car. these guys are a down to earth family run business that has been around for a long time. we will buy from them again. thank you so much brett and austin.

Murk25

14 de feb. de 2012

Yesterday I bought a 1999 Oldsmobile Bravada from brett spaulding sales. I took it for a test drive and everything worked fine except there was a antifreeze smell when you turned on the heater. They told me that the engine had all the gaskets changed due to a head gasket leak, and that the transmission had been rebuilt. Got it paid for and drove 20 miles out and the transmission went out, iradically changing gears and running at 5000 rpm's going 50 mph. finally limped it the rest of the way home driving 25mph and immediately tried calling them but they kept telling me they would call back when the owner/ mechanic got in. They never called back. I finally got ahold of them today after numerous phone calls and they would not work with me at all. I got an estimate to fix the transmission and they wouldn't even help pay to fix it. He told me I was SOL and hung up on me. This is not the way you treat people. I had the car for a HALF HOUR and it isn't running right and they wont even try and help out. In my opinion, if you are looking for a car, STAY AWAY from this dealer!

carfan

15 de nov. de 2011

I DO NOT reccomend this dealership to ANYONE! I don't care how cheap and good the cars are, the customer service is the most awful I have ever expierienced! I called to ask some questions about a car I saw online, and the man on the other line seemed as if I was a complete bother to him. I asked what the possibility of trading my car with one of his would be, and I started to describe my car, and it does have some rust, so I told him that, and right after I said that, the man said in the MOST RUDE and DISRESPECTFUL tone, "oh.. forget about it!" and HUNG up on me! I understand, maybe it was silly for me to ask to trade, but I was just asking and he FOR SURE could have been more polite about it. Even before I asked, he was rude to me! I also had wrote an email expressing interest in the car, before talking to him on the phone and the reply I got was SO rude and short! I asked if there was anything else wrong with the vehicle, and he wrote me back.. "Didnt you bother to read the write up about Its?? all in there!!" word for word, NOT professional, at all!