Nancy

23 de sep. de 2015

I have been bringing my vehicles to Brookdale Honda for many years and have always received excellent service. Ben W was my service rep this time and was excellent. He took the time to answer all my questions and explain what service was completed. I'm happy to know that I can always rely on this service dept.

darrell l

15 de sep. de 2015

good service & done on time ,coffee and cookies is a nice touch

Judy, a Honda owner for 12 years

31 de mar. de 2015

Everyone I've dealt with at Brookdale Honda since I moved to Minnesota in 2007 deserves an excellent rating, and so do the facilities. I would like to single out two Service Advisors who have gone above and beyond to help me. They are Maurice Johnson and Laurel Hansen.

JaneAT

28 de jul. de 2014

Julie was attentive to our requests, even arranged for a longer test drive. She answered all our questions, even to the point of letting us experience how warm the interiors of various colors got sitting in the hot sun. She was knowledgeable about the car and it's features. She took the time to go through the basic operations of the electronics and set up the cell phone on Bluetooth. The financing was handled without difficulty. We were personally thanked by the sakes manager for our purchase. The dealerships facilities were comfortable and we were offered beverages more than once. I would highly recommend this dealership. I am confident our initial positive experience will continue throughout our ownership period.

Robert

1 de abr. de 2014

Had an exceptional experience at Brookdale Honda. I was shopping for a good used car and wasn't expecting to get exactly what I was looking for (including the color); Chris Neis got me into a better car than I was looking for and for less than I was thinking of spending. Zac Schwartz, one of the service guys, backed him up with top notch responsive service on a few adjustments while I waited. Go to Brookdale Honda if you are looking for a good car.

Mason

20 de ago. de 2013

Went to Brookdale Honda for service, and was immediately greeted. The service was great and the facility was TOP NOTCH!

Hybrid fan

23 de jun. de 2013

While driving in slow-and-go traffic for an hour I noticed my car jerking a lot. I'd been told my transmission fluid was pretty dark, so when I realized I was just a mile or two from Brookdale Honda (where I'd purchased my Civic Hybrid) so without an appointment, I made my way there. Fortunately, they had time, so changed the fluid. I was pretty much on my last nerve after all the traffic tie-ups and had no desire to go back to the nightmare that was the freeway. I asked the clerk if she had a map or could help me find another route home...I had no map in my car and no smart phone. She couldn't help and then had a customer coming up. As I walked away, an employee named Shane, who had just finished with a customer, approached and said he could give me directions. I explained that I was looking for a northern route and he took me to his computer so I could see a map of the area. Then he showed me exactly how to get across the river. Bless him, I was so relieved and I want to commend him for his gracious assistance. Brookdale Honda is lucky to have an employee who would go the extra mile to help someone out.

Rollie

23 de may. de 2013

I bought a new Honda Civic in 2001 from Brookdale Honda. It was the most reliable car that I have ever owned. I had all the service work done here except for tires. Their customer service is the best. I am 69 years old and have bought a lot of cars, and this dealer is the best. I just bought a 2013 Honda CRV and I got what I think is a very good deal and am a very satisfied customer.

Proud owner of a new CRV

21 de may. de 2013

This is the 3rd. vehicle I have purchased from a Luther dealership and I recommend the Luther group to all my friends. This is my first Honda (CRV) and dealing with the people at Brookdale Honda was a pleasure. BTW this may be the most fun automobile I have ever purchased...I really like this car!

Amy

20 de may. de 2013

Very friendly and helpful staff. State of the art dealership. Comfortable surroundings. I felt I as in controle of my purchase. Very satisfied.

Newhonda2013

14 de may. de 2013

This was our first time buying a Honda. We love our new car and will be back for a 2nd new vehicle soon !

Kathy

4 de may. de 2013

I have purchased 2 Accords, 4 CRV's and several Pontiacs (way back when) from Brookdale Honda. I have always shopped at other dealerships, but returned here for my purchase. I am treated respectfully and get the best deal. The trade-ins are great. The service department also does a spectacular job. Thanks, Brookdale Honda.

Damon

25 de abr. de 2013

Have worked with Jon Tearle and Brookdale a few times now and between the service Jon provides, the quality of Honda's product and the wonderful new facilitites I don't have much reason to shop elsewhere. Will refer anyone willing to listen.

D&S B.

22 de abr. de 2013

We've bought from Brookdale Honda many times. The last few purchases have been with the help of Brad Jerde. Always helpful and willing to listen he makes the process enjoyable. Our questions got answered and our price goal was met.

Diana R

21 de abr. de 2013

Very satisfied with my experience. Brian was very courteous and professional. Thank you!

Karen and Ross A.

13 de abr. de 2013

Brad Jerde was our sales representative and was referred to us by friends Bill and Rod. To us, Brad was most helpful, congenial, and was a wonderful listener. Brad worked with a positive attitude, a sense of humor, and a very professional manner at all times. Brad answered our questions and referenced information for us when needed. Instead of being a high-pressure sales person, Brad presented sales information in a dignified, respectful way at all times. The day we picked up our new car, Brad spent a good part of an hour explaining the many buttons and whistles on my car. As a retired teacher, I thought Brad did an excellent job; he was patient and explained steps in a logical order for me. We also had the side passenger windows tinted, and then later, after the windows were tinted, decided to have the car undercoated before we picked up our car. Brad arrange both of these services in a very timely manner for us. We have and already are planning to recommend Brad Jerde to friends who will be looking at Hondas in the next year or so. We thank Brad Jerde for making our new car purchase a very pleasant experience and fun!

Fan of Zac in Service - Brookdale

9 de abr. de 2013

Excellent service received from Honda in Brooklyn Center. They took care of all of the warranty and non-warranty issues in the fixed amount of time. They explained everything thoroughly so that we understood what was being fixed. We send all of our friends to this Honda dealer whenever they are looking for a new vehicle. Thanks Zac!

Odyssey folks

8 de abr. de 2013

Luther Brookdale Honda is a very pleasurable place to visit and do business. How often do you encounter a sales person and a dealership that makes you want to stop in and just visit? The new facility is built with the customer's comfort in mind. Every thing involved with the process went smoothly and with total attention to our needs. We look forward to dealing with this dealership and our sales person for many years to come. We would not consider taking our business any other place.

RAP from Brooklyn Park

8 de abr. de 2013

First visit for an oil and filter change since my CRV purchase last year. Estimated time for the job was 1 hour on a Saturday morning. Was pleased to have it done in 30 minutes. Nice waiting area to wait for job completion. The new Luther location is very nice, service was superb. Laural did a super job!

Mike S

8 de abr. de 2013

Always will recommend through and through. Great place, clean, good customer service.

Joni

8 de abr. de 2013

Extremely friendly and helpful staff! I went into the express service without an appt and was done and out of there within an hour.

Kim

7 de abr. de 2013

I am used to go there for oil change and check up. They do very good job to let you know what you need to change or fix it to make sure your vehicle could run well and safe. That's why I very like the way they are working. Also the new building is very nice. Thank you for serving us.

ClemJ

6 de abr. de 2013

The usual excellent service I am accustomed to at Brookdale Honda.

dawna johnson

6 de abr. de 2013

I was in a car accident in Des Moines Iowa. My destination was Texas, It was cut short when I was blindsided and didnt see a vehicle coming next to me as I was entering the right lane. I was on 35S and the cruise was set at 73 miles per hour. I got back in my lane when the vehicle in the right lane turned and drove into my Honda, My honda was hit at the high speed on the passenger side, threw us under a guard rail and into the ditch. First, Honda stood up to its name. The other vehicle was non driveable, my honda pulled out like a trooper, though the body is badly wounded, the main frame, mechanical, electrial, engine, everything else was fine. The safety feature of the car was more than golden, we were not injured at all. The mirror on the drivers side was severed off, so I needed it replaced as soon as possible. When I brought the car in to Des Moines Honda, the police wanted me to make sure it was driveable, they advised the car was a total loss. I took it to an auto collision center who advised the car could drive, ok to drive back to Minneapolis. When I took the car to Luther Brookdale Honda, I met Laura, she was so sweet, and very concerned and showed compassion for what I had been through, and my poor Honda. She got me in right on time with my appointment, and the time she estimated would be about 45 minutes. She explained the process, so I understood. She welcomed me to the waiting area to have coffee and a cookie if I wanted. When she came back Laura explained the process, advised where my car was parked, showed me where to pay the bill, and at my surprise the bill was a small amount lower than quoted earlier. I felt so happy with my service I came right home and let my facebook world know how great Brookdale Honda is, for their honesty, and friendliness. I love my honda and my honda dealership. Luther Brookdale Honda referred me to the Luther automive I now have an appointment to start the repairs, though it is expensive, I am happy my car is not a total loss, and I am so thankful I did not sell it back to Des Moines Iowa Honda!

Honda Fit Fan

6 de abr. de 2013

There was a misunderstanding about my service appointment. Thankfully they got me in and I didn't have to reschedule. Looks like they've remodeled the waiting area - very nice.

rmprenti

5 de abr. de 2013

Nice new building! Plenty of space when you're waiting for your car to be serviced. Service was done in a timely fashion and they were pleasant to talk with.

Guy Mahmarian

4 de abr. de 2013

First time having a car serviced here and it was a great experience. Very efficient process, good wiFi so I could do work while waiting and great snacks.

Maurice

4 de abr. de 2013

I brought my Accord in for the recall fix and a starter engine sound. They fixed the recall part and said they couldn't recreate the noise. So I went to pick it up and they offered to come with me to start my car to see if they could hear the noise. Maurice came with me and had Excellent customer service. We got the noise to happen and 500 bucks, another day, and a new starter later it is no more. I give them a 4 because they didn't find the issue until I came back to the dealership to pick it up and the service is on the pricier side of things. But I have been going here to get my service on my Honda for the last 2 years and will continue to do so because their customer service and facility are amazing.

Zeleka

3 de abr. de 2013

My van thawed because of oil pan hole. I am a poor foreigner never understand the process of insurance, extended warranty or oil pan even. Zac Schwartz was the one helped me for the whole process and fixed my car. I know it was difficult to understand my accent and my bad grammar. I dont have a word to say thanks for Zac. I wish all the best for him and his family and also Brookdale Honda.

Kim

3 de abr. de 2013

Very impressed that, even though my Pilot is a 2003, Honda is still standing by my vehicle. A recall was issued to fix a potential problem and not only did they notify me about it but also - proactively - called me to tell me and set up an appointment to fix/replace for no charge. Not many products out there that are still supported that well after 10 years.

Jihad Joe

3 de abr. de 2013

Everyone was very friendly and helpful. The service was quick and the repairs turned out great. Highly recommended!

Eric

3 de abr. de 2013

Maurice Johnson and the whole team at Brookdale Honda do a fantastic job. Great customer service. Fast. I highly recommend the store, and Maurice. And the new dealership is incredible!

JVerBout

1 de abr. de 2013

My car had been making a horrendous noise for the past year or so and everyone insisted it was the power steering pump, but after that was replaced TWICE, we went back to our suspicion it was the "o ring" and even with some hesitation to try it, Honda of Brooklyn Center was willing to try it and replaced it for us and -- viola! It is fixed! I could not be any happier, as I was ready to trade my Accord in for something else! But they pulled through and for relatively cheap ($40) fixed a problem that was driving me insane! THANK YOU!

dmr

1 de abr. de 2013

Great experience working with Zach. Very straight forward about the work & the cost. Have been going to this dealer for work for over 16 years & they never disappoint.

BM

1 de abr. de 2013

I have been going to Brookdale Honda to get my Honda Accord serviced for last few years. I try to schedule my visit with Maurice. Maurice is a great asset to this dealership. He seems very knowledgeable, provides good recommendations, and makes sure the service is performed promptly. The new facility is really nice. It has a waiting lounge with work desks with individual TVs, and great coffee selection.

Insight Owner

1 de abr. de 2013

Shane advocated for me on a repair needed that wasn't covered under my extended warranty. Appreciated that.

Stephen

30 de mar. de 2013

I researched the new car I wanted to buy and settled on a Honda Accord. After deciding on the Honda Accord, I then needed to choose a dealership. I ultimately chose Brookdale Honda (which is a part of the Luther dealership family) and it was an awesome choice. The selection at the dealership was excellent. The price that I received was very fair. Most importantly, the service at the time of the sale and after has been amazing. The process of buying a car was not difficult nor was did they try to sell me everything else as an "add-on". My salesman offered me various options but "no" was "no" and he was very respectful of my choices. I would positively go to Brookdale Honda again.

LVAJ

30 de mar. de 2013

My husband and I appreciate the quality of customer service we receive at Luther Brookdale Honda. They are straight-forward in their dealings and go the extra mile (no pun intended!) to provide a happy car buying experience.

Happy Odyssey owner

29 de mar. de 2013

I thought for express service 2 hours was a long time to wait plus I asked for my van to be washed and they didn't do it. Usually have quick and great service,this time it was a let down.

Minh

29 de mar. de 2013

I am satisfied with every time i go there. I did not have to wait too long. The customer services is doing the best they can to process and ask what I need. I like the free car wash.

MarkW

29 de mar. de 2013

It was just a minor service appointment for my Accord, but Laurel made it a delightful one. She handled the paperwork expeditiously, she told me when my car would be ready, and she has an engaging, ebullient personality. The waiting area and the amenities (freshly brewed coffee, cookies) were first class.

Diane

29 de mar. de 2013

I needed another key for my honda accord. (only had one) They were ready in 30 min. While I waited I enjoyed some great coffee in nice surroundings. They discovered that I need to have the rear brakes replaced. This is something I would not have known as I did not hear any sounds...yet! Thanks for your great service, Diane

Beth C

28 de mar. de 2013

Our experience purchasing a new Accord from Luther Brookdale Honda really exceeded our expectations. Our salesman, Will, made it very easy for us by explaining all the features, numbers, and guiding us through the process. What a treat to get a good deal and come home with a great new car! The facility was also really nice, and I expect when we need service on the car, that will be top notch, too.

Brad S.

28 de mar. de 2013

Zac handled my car servicing and repairs in a very professional manner. He was very pleasant to talk to and told me what to expect in repairs.

Ahaag

28 de mar. de 2013

Laurel made my recent service of my Odyssey van easy and I was very pleased with the level of customer service and customer advocacy I received. They were professional and upfront in my costs, but not at all pushy. I would definitely recommend Luther Brookdale Honda to get your vehicle serviced!

MLarson

28 de mar. de 2013

I had some recall maintenance done and the service was quick and friendly. The waiting area was very nice as well - clean, wifi/desks to work + a variety of snacks and beverages. Overall I was say it was a very enjoyable experience, even with it being recall work.

Kamaljit vilkhoo

28 de mar. de 2013

Excellent service. Person ready by my door as i park. Vehicle in start condition and i was escorted to the vehicle. Unbelievable experience.

Elizabeth Curtis

27 de mar. de 2013

I was very impressed with the new and spacious dealership. There was plenty of room to sit down and relax. My car required extensive repairs; and I was pleased I could go out to the service area to see the car for myself. Shane was very knowledgeable and kind; and I would certainly recommend any Honda owner take their car to Brookdale Honda for service. I have been using their Service Department for 12 years and have always received wonderful customer attention.

DiegoV

27 de mar. de 2013

Ben gives an excellent service, the facilities give the customer a pleasant stay while waiting for their cars. I am glad I have Brookdale Honda to take care of my car.

Neil S

27 de mar. de 2013

Zac handled my service in a pleasant and professional manner. We have had some issues with our van's GPS and although I'm not sure it's resolved as it seems to be an intermittent problem , I am confident that the dealership will resolve it in due time. The waiting room area is top notch as is the customer service. Very pleased with Honda!

Washington lady

26 de mar. de 2013

Ben W. in the service dept. was extremely helpful. I had taken my car in for recall service, and he went over what was done and some other items that would need future service. He made an appt for the other needed repairs. Those repairs were done in less time than I expected. The waiting area in the new facility is great, it's spacious and clean.

Scott and Gina M

25 de mar. de 2013

Mike Osark is a great person to deal with. I will recommend him and your dealership to all my friends. The facility was totally awesome,very clean and organized. it was a pleasurable experience.

PK

22 de mar. de 2013

The service department is so friendly and willing to explain everything and I love the new amenities!! Being able to comfortably work while waiting for me car is huge for me. Thanks for taking such good care of my car and me!!

Nadine Aarvig

22 de mar. de 2013

I have been dealing with Luther for 6 years and each time that I have gone into their facility I have nothing but professionalism from each one of the staff! Their work on my vehicles have been outstanding and highly recommend them to anyone looking for a superb facility and staff to work with. Thanks to all for doing a great job. Your new facility is outstanding and very user friendly.

Bear

22 de mar. de 2013

They did an excellent job servicing the car and checking the issues I wanted looked at.

Lilgretchie

21 de mar. de 2013

The service department was clean and the staff was very friendly. They gave me a ride to work which was a great perk! They called when the repairs were finished and got me checked out and on my way in a timely manner.

MV

21 de mar. de 2013

Had some recalls and maintence done on my vehicle and each time I took in my vehicle, services was quick and hassel free. Also got a car wash each time -- such a great added bonus. Prices are not bad considering services completed by a dealership.

Pleased Pilot Owner

21 de mar. de 2013

Stopped by for a standard service on our Pilot and received exceptional service from Laurel. She provided specific feedback regarding the work done and also provided a tip which will end up saving us significant money in the future. In the future I will be sure to ask for Laurel ever time I need to have our Pilot serviced!

DS

19 de mar. de 2013

Per usual, service was prompt & speedy. Invoices were fully reviewed & explained at pickup. This was the first time I used the new service area & was impressed. I'm going to take the grandkids there for playtime. They have the kiddie area all decked out with books, TV, & play area along with a giant giraffe.

Alexp

18 de mar. de 2013

I've been at Brookdale Honda customer for 18 years. I bought 4 cars from this dealer. Their service is A+++++.

Howard

18 de mar. de 2013

Service department did a great job and were very professional. thanks alot!

curtk

18 de mar. de 2013

I brought the car in on wenesday afternoon, repair was done on thursday and I picked up the car early Friday morning. I was surprised when I got into my car and it had'nt been washed, you used to wash the car after service, maybe it's something you no longer do.

J. Scott

18 de mar. de 2013

A beautiful new facility, with a wonderful guest waiting area, actually made waiting for the service pleasurable! Brookdale Honda has a great service department with friendly, helpful people. They work hard and the quality shows. I highly recommend the service department. I've been using them for 4 years and have always received excellent service.

fplott

17 de mar. de 2013

We just purchased our second Honda at Brookdale; every friendly and considerate from start to finish. Ask for Will Carr. He has your best interest in mind and selling you a new car is also important.

Mike and Judy

16 de mar. de 2013

We were a little early for our appointment for an oil change but were able to check in right away. Everyone we talked with was very friendly and took the time to explain things to us. We've been to Brookdale Honda for service before but this was the first time at the new location, which is beautiful. Very confortable waiting area and we appreciated the coffee and other refreshments provided.

Bryan

16 de mar. de 2013

Excellent service and follow up recommendations on tires and battery. Easy to work with and recommendations were well considered preventative maintenance.

Nancy

16 de mar. de 2013

We received a recall notice in the mail for a minor fix so we knew we had to contact Brookdale Honda. Then we had an unexpected exterior part issue that prompted us to call immediately. Once we had the car in the shop (which is beautiful by the way) we found a couple of other items that needed to be addressed that really could have turned in to major problems. Zach took great care of us and everything was handled very efficiently and professionally. While car issues are never any fun, its comforting to know that Brookdale Honda has a team of professionals (Zach, Chad, Amanda, and many others) who are there to provide excellent service and get the job done right the first time. Thank you all so very much!!

TB

15 de mar. de 2013

I appreciate Brookdale Honda. They are professional, and do great work. Thank you!

Joe

15 de mar. de 2013

Second time having my 2012 Honda Odyssey in for regular maintenance minder service. Had an oil change, tire rotation and an airbag recall inspection. I was greeted by the staff promptly and got checked in and was able to wait in a very nice area with TV, newspapers and a separate area for kids. (It's great to sit and wait for your car being serviced and not having to listen to the little screaming "rug rats, since they have an enclosed room all their own! :-) . Chad, as always, was very professional & friendly and got me in and out quickly. Another plus for Luther Honda is the 20% discount coupon for my regular maintenance service! (Many other corporate organizations are SO CHEAP, they think a 5% discount coupon is good........NOT!!) I definitely will be coming back in the future for service. Luther Honda's new facility is much improved from their old facility across the street. (Much larger and laid out well!).

Judith Nelson

15 de mar. de 2013

Beautiful facility, very polite and helpful, would highly recommend.

Happy with Amanda's customer service

14 de mar. de 2013

The repairs occurred well within the time specified. A possible recall was found not to apply to my vehicle and was fully explained. Amanda was very helpfull in replacing the battery in my key when it did not appear possible due to the condition of the key. This saved me quite a bit of money.

carl

14 de mar. de 2013

looked at new car while waiting Keith Ellenberg was sales person,Keith did an excellant job explaining all the in and outd of ths two cars I liked,was most helpful with questions and felt at ease working with him.

bbrzeszutek

14 de mar. de 2013

I had an opportunity to come to Brookdale Honda for a recall on my Honda Pilot. Everyone I dealt with was kind and courteous. The new building is beautiful.

Guthema Roba

13 de mar. de 2013

I've been at Brookdale Honda several times. The staff is very warm, friendly and efficient.I am amazed at how they pour enthusiam and love into what they do.

JTHonda

13 de mar. de 2013

We just purchased our third vehicle from Brookdale and keep coming back because the customer experience is excellent. The salespeople are good to work with (Mike Levit) and the customer focus continues in the service department (Chad and Jay are great!). One time our heater had an issue in the middle of the winter-it was nearly 20 below!- when we had a 5 week old baby and they squeezed us in to fix our car same day. The staff is knowledgeable, fair, timely, and courteous. Don't waste your time or money anywhere else.

vivian

13 de mar. de 2013

Very good experience. Beautiful facilities. Thanks.

JenJenMoli

13 de mar. de 2013

When I pulled up to the service area I was greeted immediately and checked in right away. Even though I was a little early for my appointment they got to work right away. The two people I had contact with were very friendly and explained everything to me. I even got the car wash I asked for. The new location is beautiful with a large waiting area with cookies, water, and coffee. Several TV's and a nice sized kids room which was nice for me since I had my two kids with me.

John, Accord owner

12 de mar. de 2013

GREAT NEW FACILITY, AND FRIENDLY AND COURTEOUS PERSONEL.

leebro58

12 de mar. de 2013

Your new facilities are absolutely beautiful. Bright, open traffic areas made my short stay extremely comfortable. Your staff, as always were exceptional. I truly appreciate being treated so well arranging a rental and getting my car back at the end of the day. Every person I dealt with was exceptional!

Kellee

11 de mar. de 2013

Very good service. Friendly people. The cost was a little outrageous... $130 just to look at it. I didn't have an appointment but they got me in the same day.

Abbas

11 de mar. de 2013

Great service, as always. Maurice and others were great to help me get the recall work done on my pilot.

Satisfied Customer

11 de mar. de 2013

Great customer service. Good use of technology to keep me informed of the appointment (email, text and voicemail). The new Honda facility is awesome...very nice place to wait for repairs to be completed with TV's and refreshments galore!

RevnRef

11 de mar. de 2013

Nice new facilities. Still good service. Nice waiting area. Spacious

Value shopper

9 de mar. de 2013

I had my Odyssey in recently for a recall repair and another repair that needed to be done. The person that I had scheduled the appointment with was vert pleasant and made sure that a message was sent to Chad so the part that was needed would be in stock since that was what prevented me from getting the repair work done the first time. Chad was friendly and accommodating as usual and kept me informed of the status of the repair work throughout the day. My only issue with my recent experience is the increased cost of a rental car. In the past it had only been $16-18 to rent a car for the day but this time it was $30! When I said something to the guy that was helping me he said that the cost of everything had increased to help pay for the new facilities. I will certainly keep this in mind when deciding to get a rental car again or any other services there to be perfectly honest. Got me wondering if the repair work I had done would have cost less at a different place even though I have always liked coming to this location.

ROGER

9 de mar. de 2013

ALWAYS GREAT SERVICE. I HAVE BEEN DEALING WITH HONDA FOR ALMOST 20 YEARS AND IT HAS BEEN A GREAT ORDEAL. I RECOMMENEND ALL MY FRIENDS TO GO THERE.CHAD AND THE SERVICE DEPARTMENT ARE VERY GOOD AT WHAT THEY DO

Honda owner

9 de mar. de 2013

The team was really attentive and quick to return calls scheduling work, and their new facilities are very nice.

Arlene

9 de mar. de 2013

This was my first visit to the new facility and I was very impressed. It is so open, bright, and clean, and it must be a pleasure to work there. The lounge was a pleasant place to relax while work was being done on my Honda van. Maurice met us as soon as we drove into the service area and was friendly and helpful -- as were the showroom employees when we looked at the new vehicles while waiting. I'd recommend Luther Brookdale Honda to anyone who was interested in shopping for a new vehicle. .

hhhhbender

8 de mar. de 2013

extremely nice. Excellent service. Took a strange description of a noise and found the problem. Very satisfied.

Nancy

8 de mar. de 2013

I had to bring my Pilot in for service on a recall notice. I was immediately greeted and my vehicle was done in a very timely manner. I have been bringing my Hondas to this dealership for service for more than 15 years and I have always had excellent service. I recommend them to everyone!

FTS

8 de mar. de 2013

A great place to buy a car and service your car. Very nice people, clean place, great quality service, and fair price. Very communicative as well when something needs to be done with your car.

Pilot owner

7 de mar. de 2013

First time to come in to this service center. My wife and I didn't know what to expect, so I set up an appointment to get our new Honda fixed from a recall notice. We drove up to the service door it opened and someone came to us and said there would be a person to help us soon. Out popped Chad and he said how can we help you today. I explained the recall and the appointment which we were told over the phone would take a minimum of two hours, so best to drop it off. Chad said are you going to wait and I asked him, how long would this realistically take. He said maybe 45 mins tops. We waited instead of coming back in a very nice clean facility. Watched some TV and had some coffee, a cookie and some water. Maybe 30 mins later Chad comes in and asked for us, showed the paperwork to sign and we were done... just like that.

Mcrascal

7 de mar. de 2013

They were able to do an oil change and repair my windshield in an hour and a half.

Honda driver

7 de mar. de 2013

Why would one want to spend time anywhere else - the facility, including waiting area, is more comfortable than most homes and offices? Shane is knowledgeable, personable, helpful, and easy on the eyes.

Barbara Osada

7 de mar. de 2013

Although, It had been a minor maintenance service my wife pushed a panic button. Honda Service was very easy to reach and place an appoitment within the same day! Your Guest Service technician Ms. Alicja Jenkins explained to me all procedures of the service. She demonstrated the highest standards of profesionalism and courtesy! Service was completed on time as promissed and for -- in my humble opinion -- a reasonable price. I will continue our family loyalty to Honda products and service. Sincerely, Zygmunt Osada

sccrneo

7 de mar. de 2013

I just bought a new odyssey. We chose luther brookdale honda after doing extensive shopping online comparing all the honda dealerships in the twin cities and finding they had the most competitive prices. The salesman we worked with was great - he did not pressure us and listened to what we had to say instead of trying to pitch us on a particular vehicle. They recently moved into a new building that was great and had plenty of amentities available while waiting to finalize all the paperwork.

kaba

6 de mar. de 2013

the new facillity is very nice and excellent services.

Pwajdeur

6 de mar. de 2013

Lost keys in the recent snowstorm. Was planning to get a new FOB for my Honda Element. Zach and the crew did everything to make me feel at home. After a short visit they had examined the car, put it through the car wash AND made the keys and FOB in record time. Great work guys (and Gals) I highly recommend Brookdale Honda to everyone who remembers quality service, that thing of the past... Thanks for bringing back the best experience around!

OakGroveMK

5 de mar. de 2013

New facility that has a great waiting area that pampers families waiting for car service to be completed. The customer service is wonderful - work with you immediately and give you updates during your service.

Lisa K.

5 de mar. de 2013

We usually do not use dealerships for oil changes, however, when we bought our 2011 Honda Insight (which we love) we found it difficult to find a place that had our filters or were comfortable servicing this vehicle. There are not many Insights on the road apparently, so when we received e-mail coupons from Luther Brookdale Honda we gave them a try. The first time was not a very good experience. We had an appointment, but it still took over two hours. This was at their old location. We decided to give them another try at their new location and had a totally different experience. They were right there to help as soon as I drove into the garage. They have a beautiful customer waiting area and a helpful staff. I was informed of any concernes they had before they continued any services and I was provided with a detailed quote of the services I declined at the time. We will continue to use this dealership for oil changes in the future. The complimentary car wash is also a plus!

MikeW

5 de mar. de 2013

Great service as always. Love the new digs!!! Thanks

Henry G.

3 de mar. de 2013

There is always the air of familiarity and warm welcome you only get from family & friends, all in this lovely state of the art facility that just blows you away, and makes waiting time pass quickly cos its such a pleasurable experience.

trish

2 de mar. de 2013

as a single female i appreciate a dealer that i can trust . i purchased my honda from there and have taken it there for all services. i have never been disappointed but very very satisfied. i recommend them to all my friends and they will always get my business. keep up the great work. it does really matter!!

Jo Ann Prenevost

28 de feb. de 2013

I was greeted as soon as I pulled into have the Honda serviced and was told it would be around 45 minutes and was done even a few minutes ahead of the schedule. Extremely satisfied with the service.

STEPHANIE A

27 de feb. de 2013

i ALWAYS FEEL PAMPERED WHEN I TAKE MY CAR INTO BE SERVICES AT BROOKDALE HONDA.

George

27 de feb. de 2013

I worked with Chad on our 2003 Honda Accord. They fixed the recall on time and Chad's professional courtesy is the best. We have had serveral Accord's bought from this dealership and everything has always been excellent.

MJ

23 de feb. de 2013

Recently purchased a new vehicle. Upon delivery of the vehicle the car the salesperson stated there was a full tank of gas and vehicle was ready to go. Upon pickup the vehicle did not have a full tank of gas and the speakers sounded like someone turned up the volume and destroyed the speakers. Upon inspection of the vehicle the car had paint chips which is unusual for a new car. Needless to stay took the car back the same day to get the speakers fixed. Several days later dropped the car off to get remote start added to the vehicle and they touched up the paint. FYI: Renting out a car is a hassle and would not recommend taking a loaner vehicle. The process is very slow. Be prepared to wait. When came back to get the car from remote started added, the staff couldnt find my keys. When they did no one was available to show me the remote start features. I was told the instructions are in the box. I proceed to figure it out myself. The car started, but the lock and unlock buttons would nto work. Only then did a service guy and salesperson come out and try to help. I was told to bring the vehicle back and the installer could look at it. I eventually got them to come to my house, but what a hassle and nightmare buying a vehicle from them. I will not go there again for anything. Very disorganized. I guess once they made the sale nothing else matters. I've learned my lesson! The buying process was shady and salesperson was not upfront about costs since you can go down the road and save $1000. I would recommend shopping around when dealing on price.

MTW

23 de feb. de 2013

Brought my 2005 Accord in to have a recall addressed. I worked with Chad Zastrow. The whole experience was easy, on time, and all of the people were very friendly. It could not have been better.

Dorothy.

23 de feb. de 2013

I bought my 2005 Accord here five years ago. I have never used a dealership service department for regular service until now. Consistently great service from really nice people. Yesterday there was an elderly man waiting for his car at the same time. The staff was so kind, caring and patient with him. At least twice I've dropped by and gotten something simple fixed fast; the last one a radio reset after getting a new battery installed. The technician was happy to drop everything and help me. Lastly, the new facility is really comfortable. Great coffee.

KL

23 de feb. de 2013

I always appreciate a friendly customer service rep.

Jill

23 de feb. de 2013

For someone who HATES car shopping I left Luther Brookdale Honda feeling great. Mike Ozark is the salesman to ask for. No pressure,very respectful and down to earth. Oh and by the way I LOVE my new HONDA FIT SPORT!!!

Suzanne

22 de feb. de 2013

I was able to schedule an appointment within hours. The staff recommended additional maintenance options without any pressure. All staff were very pleasant and friendly.

Megan W.

21 de feb. de 2013

We worked with Victor in new car sales and he was excellent! Very personable. The dealership had a friendly and genuine atmosphere and the whole process was smooth. This was my first time buying a new vehicle, and I really enjoyed how the sales team made my purchase exciting.

DJ

21 de feb. de 2013

Shane and his crew are great in providing excellent customer service. Will continue to have my CRV maintained at Luther Honda.

Jerry RCFLYER

20 de feb. de 2013

After working for General Motors dealerships for 23 years as a mechanic, I was pleasantly surprised on how well Zac at Brookdale Honda handled the repairs that were needed on my daughters CRV.

Richard A

20 de feb. de 2013

Had to bring my 06 Honda back because they put in regular oil, when I have only used Mobil 1 synthetic oil. I purchased the car here and all my oil changes today have be done here. This happened once before. The service writer showed me that she flagged that in the computer so that this should not happen in the future.

Kathryn

20 de feb. de 2013

Amanda was very friendly and informative in providing the service needed at this time. It was an oil change, tire rotation, fluid refilling and general check-up. This was all accomplished quickly while I waited. No car wash this time due to extremely low temperatures.

Jeff

20 de feb. de 2013

The new facilities are great and much better then before. If you have to wait for your car there are several areas now to helps the time go by faster. The staff is very helpfull and friendly and take care of you as soon as drive your care in.

eugenep

19 de feb. de 2013

Just recently had a service on my 2007 Honda CRV. Everything was done on time with high quality. Personnel are very friendly and knowledgeable.

Mym

18 de feb. de 2013

Ben and his team were very friendly and attended to my issues with the car. They kept me informed with the diagnostics of the car. Keep up the excellent customer service and the friendly outlook. THANKS

KathyR

17 de feb. de 2013

Just recently bought my 11th Honda... the last 6 have been from Brookdale Honda. Always a pleasant buying experience, and the follow-on service is top-notch. The new facility is awesome! I got more work done in the pleasant, well-outfitted customer waiting area than I would have in my office at work! I would not think of going anywhere else.

Derek S.

17 de feb. de 2013

The staff make you feel right at home here, and the amenities are the best I've ever seen. I almost forgot I was waiting for an oil change! It's a good place to buy Honda vehicles as well.

CARMEN DRYDEN

17 de feb. de 2013

LAUREL HANSEN WAS SO VERY HELPFUL, KNOWLEDGABLE AND FRIENDLY. I WILL CONTINUE TO MAKE BRKDL HONDA MY ONLY PLACE TO GO FOR ALL MY HONDA NEEDS, THANK YOU FOR THE CONT'D GOOD WORK!!!!!! CARMEN DRYDEN

Cathy Leindecker

16 de feb. de 2013

I had very good service from the parts dept (Steve) and the service dept. Thank you for speedy service. (and all on a Friday afternoon!)

The Honda Civic Ex only man

16 de feb. de 2013

I'll reiterate what I said on the Kelly Blue Book site.I am on my third Honda Civic Ex with the last two coming from B.H. I have a saying,if it's not broke don't fix it.I have incorporated that cliche into my policy so to speak.I would attempt to list all the pros and cons but as far as the pros go I don't have enough time and for the cons,well,there are none.Every body from the receptionist,new car sales rep,financial manger,customer counter rep,to the Brookdale General Manager made my experience very memorable especially when the GM,personally,who topped off my visit when he came up to me to introduce himself and thanked me.I don't recall others doing that.Thank you for a job well done.

Mark

16 de feb. de 2013

Luther did a great job on my repair work. Also, their new service center is a great place to relax while they service your car!

Barbie form Plymouth

16 de feb. de 2013

What a beautiful state of the art facility to bring my car. Efficient, Clean. And plenty of room to relax while your car is being serviced. Love the new place! and they brought the same great staff from the old place ( my personal favorites are Zak and Chad) and I left with great service from Lindsey. Congratulations on the big move.

Diane K

15 de feb. de 2013

We've purchased 3 Hondas from Luther Brookdale and service them there. Have been consistently pleased with their staff and service, whether we were shopping for a vehicle or having maintenance work done. Would recommend this dealership without hesitation.

thehoffmangirl

15 de feb. de 2013

It is so great to feel like you can trust your auto mechanic. Very few places are like that now, but Luther Brookdale Honda is one of them. I trust these guys and they always come through. The advisers are helpful, friendly, and professional and I actually enjoy bringing my car in. I know that sounds corny but I do! Thanks Guys!

Larry Peterson

14 de feb. de 2013

Zac Schwartz always does a great job coordinating service for me at Brookdale Honda. Whatever the job is, he keeps me informed as to the status, gets the work done in a quick and professional manner and explains what was done and why. Keep up the good work.

Accord devotee

14 de feb. de 2013

Took my Accord in for 30k maintenance. New facilities are fabulous, very comfortable environment for us "non-mechanically inclined" types! Laurel was with another customer when I arrived, so Maurice came out to greet me and get me started. While I was waiting in the very comfortable customer lounge, Laurel kept me updated with everything they were finding/doing on my vehicle. She notified me of a couple of issues, let me know they were under warranty and promptly took care of them. I also attended the new owners clinic that same evening. What a great way to introduce new customers to all of the departments you normally have to discover as you need them. Service staff on hand were very helpful, answering both facility questions and questions people had about their specific vehicle. I overheard a conversation where an elderly woman asked about setting up her blue tooth, and was told to just come in and they would help her set it up, no charge.

Janet McD

14 de feb. de 2013

I was very well taken care of in every step of the process from check-in until the time I drove away in my newly washed car. The waiting facilities are top notch. Private areas for watching your own TV or reading a book with comfortable chairs. I even brought my own coffee to drink but didn't have to; coffee, tea, muffins and cookies provided. The service was great!

Jodi

13 de feb. de 2013

Zak and his crew are great in providing excellent customer service. Will continue to have my well used CRV maintained at Luther Honda.

Nimzter

12 de feb. de 2013

Always impressed each time I stop by. If I'm honest I actually hangout a bit longer in their new shnazzy facility than I need to. And my car always feels like new when I leave. Thanks much for all the great years of service!

ECS

12 de feb. de 2013

What a gorgeous new facility! Service was excellent, as usual! Always very timely and usually beat the estimated time of service.

Pilot Owner

12 de feb. de 2013

Recently brought my Pilot in for routine maintenance. A recall had come up and I was able to take care of that at the same time. More repair needs were found during the maintenance and Amanda walked me through what was needed and the costs. She set me up with a rental car and kept me updated with the progress. The next day Maurice, who took over for Amanda, kept me updated and went over the repairs when I picked up my car. I have been bringing my Pilot to Luther Honda since we bought it almost 11 years ago. I appreciate being able to get it in on short notice at a time that works for me. And I have been very happy with the work they have done on my vehicle.

Ted B

11 de feb. de 2013

This was a routine check-up for my 2011 Honda Civic. I was alerted in advance of the timing, was given a convenient appointment time, advised at onset and later about work to be done, and treated well throughout. I left a pleased customer.

Jack E

11 de feb. de 2013

Maurice Johnson handled the installation of my remote start quickly and expertly. Potential problem was handled very well.

CoreyB

9 de feb. de 2013

Recently I was having issues with the electrical system on my 2012 Ridgeline. There was a mysterious draw that was draining the battery. It ended up requiring a lot of time and work to first identify the problem, then fix it. The service department was very helpful and did a great job as quick as they could, regardless of the fact that it was all warranty work and I didn't even buy my vehicle there. Zac Schwartz was the service rep I dealt with, he deserves a promotion or a bonus for how helpful he was. It's hard to CI d good customer service these days.

Paul

8 de feb. de 2013

Took my 2012 Ridgeline in for it's first oil/filter change and tire rotation. Normally I do these things myself, but I had a couple great coupons, and hey, it's cold in my garage this time of year. The service area was unbelievably clean, and I was greeted immediately as I stepped out of my truck. Service people were very friendly and the service itself was done in a very reasonable amount of time. The waiting area is also very nice, with complimentary snacks, beverages, and a few flat screens to watch. I was also pleasantly surprised to receive a free car wash with the service. Overall I was very happy with my experience and I will absolutely be back for service in the future.

Donna

8 de feb. de 2013

Zach was excellent. He looked at the history of my car to see if there were any recalls that were not taken care of. He provided excellent & professional customer service- which now days can be lost! Thank you Zach!

adam

8 de feb. de 2013

nice shop. I get all my service work done there. If they do mess up they correct the problem asap. Ive had my honda only serviced at luther dealerships since I purchased it in 2006.

Ceri J.

7 de feb. de 2013

Their new facility is excellent - lots of space and free coffee and cookies. I almost enjoy going to get my car taken care of at Brookdale Honda! Very friendly and they never push repairs that you dont really need.

NC Yang

6 de feb. de 2013

Laurel Hansen at Honda made my oil change service a great experience. She and the other team members seemed very eager to help and respond to all the questions and concerns I had with my car. And the additional services (car wash, fluid top offs, basically an all-around inspection of the vehicle) provided, costing literally a few cents, made my day. Also, the service was very quick and efficient.

Sanjay Mahajan

6 de feb. de 2013

My experience with Brookdale Honda and its service engineers is always good. They know the work they are performing, and the problem they are identifying or diagnosing with the vehicle. The other thing is honesty in explaining the issue, and its resolution, which I like and always trust there advice

Carol

5 de feb. de 2013

Fairly new Honda CRV started having battery problems, not holding charge. At 0 degrees weather, I needed a dependable vehicle. Took it in, the service department tested it and said it was okay, but customer new it was NOT okay. Ben listened, had it retested, called tech at Honda and tech felt that a new part was needed. I was immediately set up with a rental CRV at no charge, and I was on my way until the repair was completed. Ben was excellent at keeping in touch with me re: the progress of the repair. Repair required ordering a part, but it was done, and now the CRV is working great. Glad it was warranty work. Oh, yes, had an oil change as well. And to top it all off, they washed my vehicle! Great service and facility! Really like the computer access and TV screens. Nice place to hang out.

Dean R

5 de feb. de 2013

For as many years as I can remember, Chad and Zac have been friendly, professional and very thorough in their handling of our Honda service. I couldn't be happier with Brookdale Honda, Chad and Zac represent them well.

Jon G.

4 de feb. de 2013

The '07 Accord was due for the 110k tune up, something that I had been planning for some time, knowing that there would be a greater cost for the repair. Amanda at Brookdale Honda provided me with an estimate well beforehand so I could plan. At the drop off, Amanda reviewed the work to be completed and coordinated a rental. The next day the car was ready, washed and cost below the estimate thanks to a dealership online coupon. I continue to visit Brookdale Honda for the maintenance of our Hondas because of the great service Amanda and technicians provide.

Doug

3 de feb. de 2013

I take my Accord in here for service and last week I was very impressed with Bryan Kell. Great staff, and the new facilities are top notch. Highly recommend this service department.

car repair service fan

2 de feb. de 2013

Maurice was my contact person at this visit. He was very helpful and answered my questions as well as he could. He has been my contact person many times and he always gives me great service and answers my questions.

Robert

1 de feb. de 2013

Laurel assisted me with great professionalism! She was kind, informative, and knowledge of my vehicle. She is one of the reasons the environment at Luther Brookdale Honda is very welcoming!

Alyssa

1 de feb. de 2013

One year ago I came to Luther Brookdale Honda in search of a car. The salesman that helped was very friendly. He asked me on what I was searching for and the price range I was looking at. He went through their entire inventory to find what I was looking for. He answered all of my questions. I am very glad that I went with a Honda. This week, I brought my Honda in for a quick repair. Very friendly customer service. I was told that it would take about an hour and that is how long it took (unlike other dealerships I have been to when they say it will take an hour and it ends up being two hours of waiting). The lounge facility was fantastic and very comfortable. It was easy to understand what was being said about my car's repair at the end. I am very pleased Brookdale Honda.

Tracy from Robbinsdale

1 de feb. de 2013

I was a new customer and came in for a quick headlight fix. Maurice was very friendly and helpful. The waiting room was "the bomb". I may come in again just to hang out!

NanB

30 de ene. de 2013

The customer service was great as always. I was only in for an oil change, but we added a couple of other things, and the wait time was still about what I expected. I am always comfortable with their recommendations for service and never feel pressured into anything or like I am being ripped off. The new facility is spacious with lots of options for how to spend your time if waiting for service (TVs, coffee bar, tables and chairs plus other comfortable chairs).

Chris and Kelly

30 de ene. de 2013

My wife and I walked into Brookdale Honda for the second time in one day after nearly buying a Toyota Sienna and were greeted by William Carr. We had been in earlier in the morning and drove a Honda Odyssey with TJ. TJ did a nice job showing us the car and I absolutely loved driving it. Unfortunately, after hearing the price, we felt it was too expensive and that led us to the Toyota Dealer. The Sienna was nice, completely adequate and significantly cheaper, but I couldn't stop thinking about the Honda. Later that evening, my wife and I decided to go back to Honda one more to time to get some real numbers and confirm that it was out of our budget before buying the Sienna. We explained our situation to Will and that we really loved the Honda but weren't sure we could make the numbers work. To our surprise, he just grinned and said "You're going to be going home with a Honda tonight" Will and his staff worked tirelessly (past close I might add!) to get us a great deal that we could not pass up. The only thing better than the service we received at Luther Brookdale Honda is the Honda Odyssey we got to drive off the lot! Will is a top-notch salesman and made us feel like he was working to get us a great deal and into a car that is perfect for our family. We love our Odyssey!

SongRob

29 de ene. de 2013

William was a great car salesman . It was only 1 degrees outside and he happily went out and warmed up several cars for us to test drive . He never pushed us to hurry or to buy . They detailed the new car and brought in side in a nice warm room for us to inspect it. The best buying experience i ever had . I will return .

Bill

29 de ene. de 2013

Great service, wonderful communications, excellent facility, Very satisfied

Anbomanandharsudhan

28 de ene. de 2013

Great service and on timely manner ? I was pleased you get the work done on time

Patrick

28 de ene. de 2013

The facility was incredible. Far and away the nicest dealer I've been to. Everyone was fantastic from a service standpoint. My repairs were completed sooner than the estimate I was given. Overall, very pleased with Brookdale Honda.

SteveE

28 de ene. de 2013

The lounge was great. Good Wi-Fi, personal TV's. The final report on the status of my car was complete and easy to understand.

Bobber

28 de ene. de 2013

The folks at Luther Brookdale Honda have always been great to do business with. I actually enjoy having to go there for regular maintainance on my 2007 Ridgeline.

nj2ette

27 de ene. de 2013

Great new facility, always friendly service. Free choices of coffees, teas, water, and cookies. And a free car wash after service! However, the wash was on a windy day and the drips left behind captured a lot of salt and sediment from the road right away. Would be nice to have most of the water drops gone before the car leaves the shop.

Kaye Foley

26 de ene. de 2013

Somewhat disappointed this time. I was promised that I would get an estimate on the damages to my car. That did not happen. Didn't get a car wash since they said it was "too cold." I asked them to look at the light in the dash. That didn't happen, it is still on. Was told I should expect to be there 30-40 minutes. Was there an hour and a half. Not what I have always experienced in the past.

Lin of Coon Rapids

26 de ene. de 2013

I have taken my car to this Honda Dealer for years and have always gotten first rate service, Everyone is very polite and I receive the best service all the time. They make sure that I get an update on what sound be done and ask first if they should do it. The new building is awesome. They are number one in my book and will be the dealer that I go to for my next car. Linda L Wessling

Richard Kloos

24 de ene. de 2013

Thanks to Chad Zastrow at Luther Brooldale Hondale I received excellent service recently.I was very pleased with the service all around on my Odyssey van.

Amie

23 de ene. de 2013

The staff at Brookdale Honda are friendly, helpful, knowledgeable, and professional! They do what's necessary to take care of your car (with your advance permission, of course!) and are not there to rip you off. I was recently in for a service appointment and they recommended I replace my battery as it was getting weak, and I was sure glad I did! The next couple days were COLD and if I hadn't known to have that battery replaced, I doubt my car would have been very willing to start! A big thank you to the folks at Brookdale Honda! (Also, their new building is absolutely wonderful.)

Kim

23 de ene. de 2013

I was very pleased with the service I received, Zack answered all my questions and explained all my options. I have driven Honda's all my life and the great service Honda provides is a big part of that decision The new location is great. Keep up the great work!!

mcfly728

21 de ene. de 2013

beautiful new dealership. Great customer service. Easy to get an appointment on short notice. Great area for kids to play while car in being serviced. Highly recommend it.

ACCORDing to me

21 de ene. de 2013

I bring my 2005 Accord to Luther Brookdale Honda for all of my service needs and am always extremely satisfied with the service I recieve. It truly is a team effort the minute you enter the building. Although I have worked with various Service Advisors, it has always been my experience that they are willing to take the time to answer questions and listen to concerns.The new facility is outstanding! The Service Drive is clean and bright, the Shop looks fantastic, and it is apparent that the employees feel comfortable in their new surroundings. The ammentities offered to the customer rival those of a luxury brand dealer. I would highly recommend Luther Brookdale Honda to anyone looking for an outstanding service and sales experience.

Dan H

21 de ene. de 2013

This review is for the service department. I've been dealing with Ben Wysocki ever since I purchased the car at Luther over two years ago. Ben has always been helpful with estimates and any questions I have had. The quality of service has been excellent also since I have had zero problems once out of the service department.

Mark

20 de ene. de 2013

I once again had an excellent experience to reaffirm why I keep coming back. This time I even brought my Ford Explorer in instead of our Honda. They were able to get exactly what they needed and perform the necessary repair. Amanda didn't hesitate one bit when I asked if I could bring my Ford there to get fixed, simply because I just don't trust anywhere else to perform the same level of quality work. The new facility is awesome! Congrats to Brookdale Honda and the great job they do, keep up the good work! I will definitely keep coming back.

Matt

19 de ene. de 2013

I've had my CRV serviced at Brookdale for 7 years and 140,000 miles. It is always a pleasure,and the new facility is remarkable.

LJE

18 de ene. de 2013

Ben kept me informed on what was happening with my Odyssey when I had it in the shop to check on the noise from the back brakes whenever I backed up. They also found a bad wheel bearing. I am very satisfied with their service. The waiting room in their new facility is very comfortable. A big improvement from their old location.

Nancy

17 de ene. de 2013

I have always had excellent service; I have been coming to this dealership for yearsand have never been dissatisfied. I especially commend Amanda Borreson as anexcellent Service Advisor in over seeing the repair and communicating with me.Thankyou.

Saxman

17 de ene. de 2013

Love the new digs in Brooklyn Center...Very Accommodating...

Margaret Aklavins

17 de ene. de 2013

Zac, I love it when you are my service guy, I know I can count on you for excellent service and I would recommend you EVERY time.

Rockster

16 de ene. de 2013

I've been working with Chad and Brookdale Honda for decades now. We kept my Accord going at minimal expense for 16 years; I'm now on 8 years with my Civic Hybrid. I keep coming back because I trust Chad to tell me the truth about what needs to be done and what doesn't. The estimates have always been reasonable, and frequently the actual price comes in lower!The new facility is amazing!

Alan Erickson

15 de ene. de 2013

Zac waited on my and the customer service was excellent. My wife always bragged on Brookdale and now I have her car so it's my turn to experience. I rented a car as the car was supposed to be done the same day. They had to order the part from Chicago so the car was not done until a Monday. I asked if I could have a reduction on the car rental for the weekend. They couldn't do that but knocked $30 off the repair bill.

Honda fan

15 de ene. de 2013

I was able to make an appt that worked with my schedule and needed a rental car while my car was repaired.My repair was diagnosed quickly and repair made the same day.Very convenient and dependable service always~!

Janet

15 de ene. de 2013

I purchased my Civic Hybrid last spring and was particularly pleased with the professional, respectful, and courteous staff. Yesterday I had need for an unexpected repair. Again, I was impressed with the efficiency, courtesy, and professionalism of the staff. Thank you to Brad in sales and Chad in service.

Colleen

15 de ene. de 2013

As always the people at Luther Brookdale Honda were friendly and took great care of my car. Their new showroom, service department, and waiting area is amazing. I will always take my car to Zac Scwartz at Brookdale Honda!

CRV lover!

14 de ene. de 2013

We bought a new CRV from Bryan Ladin, and hands down was the easiest and best car buying experience we've ever had!! Will recommend Bryan and Brookdale Honda to all of our family and friends!! Alex was great also!

Mark

14 de ene. de 2013

I went to the new facility to have regular oil change. The experience of staying there is not waiting but enjoying. The customer service is excellent. I was really impressed by the garage door that swiftly opened when I approached to the door for service, a sign of their speedy service :-) As always, I apprecite the car wash with the service especially in winter. Thanks!!!

Jackie

13 de ene. de 2013

I purchased my Honda Fit from Brookdale Honda. I shopped around for snow tires at several places and Shane in service gave me a great price and great service. They bagged my regular tires up for me and got me on my way fast. Shane was able to find the correct tires for my car which several other places could not and gave me a good price. Shane greeted me when I arrived and made sure that I was comfortable in their new waiting area.

Tom from Blaine

12 de ene. de 2013

Very happy with the Accord originally purchased at B'dale Honda and service, as usual, has been great. Friendly, attentive and knowledgable staff, good work done on a timely basis, and the new facility is really nice. Highly recommend them.

christinescats

12 de ene. de 2013

My Honda CRV has been a great asset. Its gotten me around in bad weather, and I've used it like a small pickup. I recently had a maintenance service done in their new faciity and wow, I was amazed. Service has always been good, but now I can wait and work on my computer in comfort. Large comfy waiting areas with tvs galore, work station cubicles to plug into with your laptop, and coffee, cocoa, and snacks. Chad helped me take advantage of a battery warranty I had when it was showing a bad charge during a maintanance. All the people have been friendly during its various maintenances.

Jeni

12 de ene. de 2013

I went in for an oil change and a few little repairs. Service took a little longer than I was expecting but the staff at Brookdale Honda kept me posted on the progress. I ended up needing repair to my brakes, which was the reason for the longer time. Great new facility with all the amenities to keep you occupied and caffeinated while you wait!

Amy

9 de ene. de 2013

Brought my 2007 Element in for scheduled routine maintenance. Price we were quoted ended up being the price- no surprises. Work was well done and completed in a timely manner. No complaints at all, in fact it was a very easy enjoyable task!

Ron

9 de ene. de 2013

I went in for an oil change and was reminded that my car was on a recall but parts were not in yet. I would be notified when they are in. They would do an inspection to make sure the power steering hose was not leaking. I was reminded that it was time to rotate my tires and was told that my battery was weakening. I was treated well.

Ktcolly

8 de ene. de 2013

My new favorite place ! Oil change at a good price AND my car came out with a free inspection and a free rinse!!! Not to mention the Starbucks coffee in a coffee shop atmosphere while you wait :) Love it !

M & B

7 de ene. de 2013

Amanda was very helpful and knowledgable in providing information and quotes when we needed to replace the tires and battery on our '09 Honda CR-V. We have been very satisfied and confident with the service we have had at Luther Brookdale Honda! The new facilities and customer lounge are so clean, comfortable and pleasant. Beverages and treats are great!

Nate

7 de ene. de 2013

I worked with Laurel in the service department and she was wonderful. Knowledgeable, polite and friendly.Facilities were the best I've ever been to with plenty of nice amenities. WiFi and Coffee were much appreciated.

MWeir

7 de ene. de 2013

We recently took our 2008 CRV in for the routine maintenance, and it is always a pleasure working with Brookdale Honda. We will be back.

Damian

7 de ene. de 2013

Our family has been coming to Brookdale Honda for vehicles since we bought our 1993 Honda Accord EX. They offer amazing service and are very customer friendly. I will more than likely purchase a Honda vehicle from them any time a new vehicle purchase is in order.

MG_Fan

7 de ene. de 2013

The buying process was excellent - no pressure - and they did everything they could to answer all my questions. Bryan and Alex were great to work with!When we brought the vehicle in for rust proofing, the service department was very friendly and accommodating. Clean facility!

Paul H.

7 de ene. de 2013

Due to a misunderstanding of the maintenance timetable, I had made an appointment for several services that weren't due yet. The service people explained which services I needed and which didn't need to be done, saving me a few hundred dollars. They put quality customer care before profit. This is why I go to Brookdale Honda for service even though it's a long drive from my home!

Ridgeline Driver NEMpls

5 de ene. de 2013

My experience buying a new vehicle at Brookdale Honda was excellent. The new facilities are great and the Starbucks coffee superb, plus a fresh cookie!! When I was there it was very busy and I did have to wait a while.

gailpet

5 de ene. de 2013

Easy to make a desired appointment time. Finished at promised time. Great new facility with spacious, comfortable waiting area.

Jim and Vicki Mitzel

5 de ene. de 2013

We were looking for a new vehicle and stopped in at Brookdale Honda. We meet with Mike and he asked what we were looking for and found the vehicle we wanted. A great 2013 CRV -Mike was very professional , friendly, and great to work with..I would highly recommend Brookdale Honda for your next vehicle ..

mfrcats

4 de ene. de 2013

Great service, came in under estimated price and finished sooner than expected

DC

3 de ene. de 2013

We really had a great experience at Brookdale Honda. Keith was great and finishing things up on the business end was easy with Ben's services and knowledge. We love our new Pilot! The new facilities were wonderful. Thank you Keith for your help in helping us choose our new Pilot!

BrentL

2 de ene. de 2013

Took both cars in before the holidays. I really like the new building and the waiting area is very nice. They have room for you to work or watch TV. I noticed that they had a separate room for the little ones, that is nice. Shane S. helped with both appointments. He was very helpful and friendly.

2003HondaOwner

2 de ene. de 2013

Zac and Maurice have always been helpful and professional. I really like the new facility!

Charlie C

29 de dic. de 2012

Excellent & friendly service, very comfortable waiting rooms, no surprises

Angela

29 de dic. de 2012

I have been taking my 2008 CRV to Brookdale Honda for routine maintenance since it left the showroom floor. I have always been extrememly happy with the service I have received and the new facilities are gorgeous and very welcoming.

Coach Paul

28 de dic. de 2012

Great job Laurel. Thanks for exceeding my expectations!

Happy Customer

28 de dic. de 2012

I've worked with Zac for many years now -- he's my go to guy for anything that comes up. Zac assessed the work quickly and has never steered me wrong as far as his recommendation. I also appreciate that he gives me options for what requires urgent attention and what could wait. I have only good things to say about all of my experiences at Brookdale Honda.

Larry

28 de dic. de 2012

Zac Schwartz continues to do a great job of coordinating customer maintenance service at Brookdale Honda. He is always available to answer questions and to arrange for service even when the shop is extremely busy. Keep up the good work.

Lori

28 de dic. de 2012

The past 12 years I have been going to Brookdale Honda for routine maintenance and repairs on my 2001 Odyssey. Amanda and Zak have always been very helpful and explain what is needed to ensure my understanding. I will continue having my vehicle serviced by the great team at Brookdale Honda. The new facility is outstanding!!!

Chris, MPLS

26 de dic. de 2012

Will Carr and the team at Brookdale Honda made our lease approachable, seamless, and about as convenient as it could possibly be. We now have greater peace of mind as a family in a safe, fuel efficient, and stylish Honda Civic. We also feel that they provide a path to great car ownership and have great customer loyalty incentives so Honda can now be a part of our plan for the future. Thank you Brookdale Honda!

Jon G.

23 de dic. de 2012

Service Advisor, Amanda and the Honda technicians continue to provide great service with both of our Hondas.

Geo0rge Hogetvedt

23 de dic. de 2012

The facility is incredible. It is big and you feel like it is total luxury. Service was excellent and the service writers really know their business. They make you feel like they really care about the customer.

Joe

22 de dic. de 2012

I have been taking my CRV to Brookdale Honda for service for several years. They always do an outstanding job. Communication is great. I always feel like they want to go above and beyond to make sure I'm happy and taken care of. I put a ton of miles on my vehicle for work & they keep it running great. Zac always does a great job and so do his colleagues.

R Johnson

22 de dic. de 2012

Came in for routine maintenance and had a wonderful experience. The job was completed in a timely manner and the waiting facilties were outstanding.

Soccer Van

21 de dic. de 2012

They go above and beyond. Professional.I would recommend.

GB

20 de dic. de 2012

I came in for an oil change. The service has always been excellent and the new facility sets a high bar in the industry for comfort and professional presentation.I've owned six Hondas. I'm in my fifth Accord EX-L. I've purchased my last two at Luther Brookdale. I drive from the White Bear Area to Luther Brookdale to have the car serviced for a reason. Thanks Laurel and (as always) to Zac.

KartMom

20 de dic. de 2012

I brought a brand new car in with a ticking noise that was intermittent. I was very impressed that the team took me seriously and kept working to find the problem until it was fixed. My confidence in the service has increased dramatically. The new facility is truly state-of-the art.

Accord enthusiast

19 de dic. de 2012

Thanks Shane for making my visit to your beautiful new facility so pleasant. The oil change was done in the time indicated, and further needed brake service was explained and scheduled. I'm looking forward to coming back.

Trucker Guy

19 de dic. de 2012

Love the new building and the great competence of the service staff. You continue to amaze. Thank you

Grandpa ken

18 de dic. de 2012

Great service. Got car in the same day. Will be back again , to buy a new car.

Czarj

18 de dic. de 2012

Good job to Brookdale Honda for the quality service you offer to your customers, specially to Shane S. For being a good advisor.

catpam

18 de dic. de 2012

Always treated very well and professionally. Have brought 3 vehicles here with no problems at all.

bowler guy

17 de dic. de 2012

I was completely satisfied with the service person, Maurice Johnson and also the new facilities. Every one tried to make the wait as comfortable as possible. The new facilities are state of the art and very customer friendly.

Vamsi

17 de dic. de 2012

Honest and accurate are the two words that I use to explain my experience with Brookdale Honda. I have been a customer with them for almost 5 years they never disappointed me.

Robert

17 de dic. de 2012

T.J. was great to work with in buying a car. He made sure I about options, colors and overall value of the car I leased. The paperwork was done ahead of time and car was waiting to go in the review areahop. He wanted make sure how the car operated before I left and made himself available with any questions I had.

puzzlepicker

15 de dic. de 2012

New facility is awesome. Very comfortable for waiting with comfy chairs, snacks and beverages, and computer portals and big screen TV. Service personal were courteous and accommodating. They let me return with forgotten discount coupon and credited the coupon amount to my debit card. Repair was completed quickly and on the same day with minimal wait time. Despite refusing some of my requests, the service advisor was polite and fair and pointed out why I was wrong and disclosed the final price for the repair prior to completion so I had a choice about continuing or not.

Gnome

15 de dic. de 2012

Great job. Beautiful service center. My car was running correctly this time. Thank you!

D.Johnson

15 de dic. de 2012

Besides oil changes-I only relay on Zak and his team to work on my car.

Bruce

15 de dic. de 2012

I love the ease of making an appointment, either by phone or online -- an e-mail reminder is handy... nice touch. Service in the new facility is top drawer. Shane is always attentive and explains all details well. Very pleased.

Hondaluv

14 de dic. de 2012

I was able to get in for an appointment 3 hours after I called which helped me to continue my day's errands. I appreciated this accomodation for the repair needed. The service was excellent as was the assistance by the staff.

Bowhunter

14 de dic. de 2012

Brookdale Honda has a brand new facility, and it is great! Flat screen TVs, good coffee, goodies and work areas with plugins for business work. This was our first trip to the new facility, after using the old one for service for many years. The customer service and repair quality is still the same...very good...so I would recommend Brookdale Honda to anyone.

Ellie

14 de dic. de 2012

I brought my car in for an oil change, and to replace the right upper ball joint which was found to be loose at my car's last visit. The only additional service that was done was to replace worn stabilizer links (L and R). My car is 12 years old, and has 175K miles on it. I am pleased to say I bought my car at this dealership. The new facility is fantastic! It was a pleasure to have a comfortable environment for sitting with my laptop to check e-mails, make phone calls and to study. The amenities such as beverages (water and tea, etc..) and fresh fruit were especially wonderful to see. I had brought my own water and a piece of fruit not expecting such thoughtfulness... At the old dealership it was big pretzels and a nice beverage machine (which were good, but offered less healthy choices). KUDOS to you for the improvements and taking care of not just the cars, but your customers health and well being. Everyone I spoke with at the dealership was friendly and welcoming. All in all, a great experience. I didn't want to leave when my car was done! (p.s.) I LOVE that you wash the cars after service. That is truly appreciated, especially this time of year. Thank you. I look forward to my next visit.

FRE2BME

14 de dic. de 2012

The new facility is a great improvement and a pleasure to visit.

Honda

14 de dic. de 2012

Another great visit to the dealership. The new building is amazing. I was most impressed with your hospitality and room while I waited. Customer service is top notch!

MLG28

14 de dic. de 2012

I am a long-time customer of Brookdale Honda and it was great to see their new digs. As always, I was very impressed with the level of customer service. The new waiting area was very spacious and comfortable. The staff noticed that one of my headlights was burnt out--which I hadn't realized--and offered to fix a recall issue on my vehicle. All in all, a great experience!

Travis

13 de dic. de 2012

My wife took our Pilot it for a routine oil change and a recall issue. She said everyone she dealt with was extremely helpful and friendly and the new facilities were amazing. She kept talking about how nice it was. She had to wait for about 2 hours but because the facilities were so nice, she didn't even notice. Apparently they have work stations with flat panel TV screens, snacks, drinks, etc. It sounded nice.

Archie

13 de dic. de 2012

Laurel was terrific. Would certainly recommend to family and friends!

Patty

13 de dic. de 2012

I have been a satisfied customer of Brookdale Honda since 1991. That is 21 yrs. of safe driving and confidence in my vehicle. This has all been made possible thru Chad Zastrow. He has been wonderful and concerned every time I bring my vehicle in for service.

Si driver

13 de dic. de 2012

I brought my Civic Si in because it was burning oil, they had me bring it in every 1,000 miles to check the oil consumption and I drive about 100 miles a day for work, so within about two weeks they had a solution to the problem. Their new facilities are state of the art and their customer service is top notch. I actually enjoyed bringing my car in because they made me feel at home. They were always very polite and answered all of my questions. Plus every time I brought my car in they gave me a complimentary car wash. The great service and facilities reinforce my decision to buy a Honda.

Eagle

12 de dic. de 2012

Always good service and reliable, particularly oil change and car wash.

tetart

11 de dic. de 2012

serives was great but took alot of time to finish the work

none used

11 de dic. de 2012

Shane did a great job of getting my CRV taken in for an update and oil change. Also pointed out that my brakes were waearing down and would be needing some attention relatively soon. After discussing what would been needed soon he was able to get everything done at this visit which made it nice and easy. Shane was very friendly and accommodating of my needs and time schedule.

Honda Guy

10 de dic. de 2012

Friday was my first time in the new Brooklyn Center Honda dealership. I went in for a routine oil change, with no appointment. Maurice was my attendant and he did an excellent job. He gave me an estimate of the wait, but I was extremely pleased to wait because the facilities are amazing! Starbucks, individual work stations w/ flat screens, fast wi-fi, great snacks and all very well kept! I'll be looking for an excuse to go back really soon!

noney

10 de dic. de 2012

as in my past service, this experience was great. very pleasant and welcoming, reaffirming what the service is, and cost matched telephone quote. everyone I came in contact with was nice. P.S. Love the new facilities.

Satisfied CRV Owner

9 de dic. de 2012

Maurice in the Brookdale Honda Service Department is the best! He kept me informed of the progress on my car throughout the entire repair, and found information and documentation to answer all my questions and explain the repair. I have complete confidence in Maurice and the Brookdale Honda Service Department.

Khalid

9 de dic. de 2012

Went in for a transmission fluid change, but happened to find out that check your whole car to see if everything is in working condition. So I came in to find out that my battery isn't up to par in condition and that they recommended me changing it out. This was to show that they go beyond in maintenance rather than just doing what you've told them to do.

Retired Richard

8 de dic. de 2012

Wow, the new digs are great!! I was particularly impressed by (of all things) the rapidly-opening large garage doors. Of course, the waiting room(s) facilities are incredible too. It was actually a pleasure to wait for my car. As has always been the case, the service and the quality of the work were excellent. Congratulations on a job well done Dick Christenson

marye

7 de dic. de 2012

I got a letter regarding a recall. It was followed up by a phone call. I was able to schedule the repair within a few days of my call. At the service bay, I was met immediately, and tended to right away. The waiting area was extraordinary, nicer than any other I have been at. Even though the need for recall was written and explained in the letter, I would have liked the service person to address it a little more in detail, telling me afterward what he found and what he did specifically. I saw a different person afterward-to sign off on the job than when I first came in. I would have liked it to be the same person, or have had it explained to me why he came instead of the first person. Overall, I was pleased with the visit to your shop.

PreferHondas

7 de dic. de 2012

We have purchased 3 vehicles from Brookdale Honda and had them serviced over the years. We have never been disappointed. Service is always great. Purchases have been easy and good prices.

biketrip

7 de dic. de 2012

Ben did an incredible job walking me through the process of the service done on my Odyssey. He gave me all the options and worked with me until I was happy with the service choices. The new place is incredible!

hondagirl

7 de dic. de 2012

Extremely friendly and took the time to answer my questions. Also got me the paint to repair my car scratches. Love their new waiting area.

Julene

6 de dic. de 2012

Excellent service provided by Maurice. Follow up was done through out the process which was appreciated by the customer.

kwheel

6 de dic. de 2012

I brought my 2003 Accord in for a oil change and was extremely satisfied with the service I was provided. Even though I was just getting an oil change they treated me as though I was buying a new car. I also loved the waiting room accomodations and my son loved the kids area, he even made a new friend there. I worked with Jay Hanf and he was great. Thank you for the great service!

Roone

6 de dic. de 2012

I have a new CRV. Unfortunately twice now the battery has died for no reason. I have known Chad through 2 previous Honda's and he has always been very respectful. This time, though he could find no reason for the malfunction, he listened and believed me and took time to try to figure it out. He then told me to contact him at the dealership should my car fail again. I am VERY frustrated that I am struggling with this brand new vehicle, but Chad has shown me nothing but sincerity and respect.

James

6 de dic. de 2012

Prompt and courteous service. The waiting period seemed to be made as short as p0ossible. I greatly appreciated the car being washed. The new site was very customer friendly.

None

6 de dic. de 2012

The service consultant at Brookdale Honda was great! They always are very helpful and friendly. The new facility is Awesome! Mike Levit who sold me the car always comes to see how I'm doing when I come in.

Heidi

5 de dic. de 2012

We had a wonderful customer service when we purchase our new car.

RiverRat

5 de dic. de 2012

Stopped in without appointment for minor adjustment of headlights. Not only got in promptly, but also walked me out into the shop to see how it was done for future reference. No charge - but then they washed the car besides!

no nick name

5 de dic. de 2012

The service was great, my cae was washed and waiting area was great too.

mask1

5 de dic. de 2012

the facility just had remodel, roomy waiting place with snack and good coffee provided. sitting on comfortable sofa, drinking good coffee in the bright waiting room, the waiting time seems shorter than before.

JackieNR

4 de dic. de 2012

They always do a great job! I always wait while my oil is being changed. The waiting room at your new location is very nice. Thank you for the M&M cookie .... nice touch with the snacks and beverages.

Garden Railroad Fan

4 de dic. de 2012

I brought my Honda Ridgeline in for regular service and had the opportunity to experience their brand new building. The service technicians were professional and efficient and the new facility is very well designed, clean, and modern.

Minnesota man

4 de dic. de 2012

Personal issue required me to cancel an early morning appointment. It was wonderful staff successfully provided an alternative time later in the day.

Scotty

4 de dic. de 2012

The experience of taking your car to Luther Brookdale Honda Service is an experience in Top rated world class Quality. From the people that answer the phones and set up the appointment to the valet who brings you the car after washing it. If you want Top Quality Service go to Luther Brookdale Honda and ask for Chad or Maurice. I work for a corporation in Minneapolis but actually live in WI, I Choose Luther Brookdale Honda because they are "That" good!! Scott Bridges

Mpls mom

4 de dic. de 2012

Had my van serviced for oil change and had maintenance done. Fast and efficient, loved that they kept me updated and I could rent a car instead of waiting around ( though beautiful space with wifi to wait and even a kids space).

no nickname

3 de dic. de 2012

Friendly and excellent services Very professional facility.

Sherry

3 de dic. de 2012

This dealership was very friendly and punctual. They were finished when they said they would be. I love the new waiting area with individual cubicals with it's own TV. The beverages and cookies were also a nice surprise.

uvallstar

2 de dic. de 2012

The staff was polite and attended to me very quickly. I was also impressed with the new facility. Everything was beyond expectations.

Dog Lover

1 de dic. de 2012

I took my CRV in for a routine maintenance minder check with tire rotation. An entire multi point inspection was included. The assessment of each system was personally discussed by the service manager. I've had my CRV for 3 years and am confident it is in superb condition. The new dealership lounge has all the comforts of home. It was a very pleasant wait. The service was completed in a very timely fashion.

Jessy

1 de dic. de 2012

This dealership had high quality customer service. They helped guide me in purchasing a vehicle.

barbara

1 de dic. de 2012

My appt. Was for 7:00 am, got their early, they opened up when they saw me & another customer ready, new facility is awesome - great for employees & customers, only scheduled for basic oil change but my rep explained I was due for 120,000 mile maintenance & explained why it was necessary & not duplicative, so we did that, she said it would take 2 hours, whuch it did, wait was very comfortable, she even offered courtesy car when I mentioned I was hoping to get a dr appt that morning, after service was done, she walked through results, then hooked me up w/ another staff person when I mentioned I was interested in a possible trade-in, everything was great. This is the only place I go for service & the only place I'll buy my next car.

SteveD

30 de nov. de 2012

Brought my 2001 CR-V in for oil change. Technician found weak battery on routine checks. Battery found to be five years old. New battery installed. Found out the next day that radio and clock were "dead". Back to service dept and they quickly found a blown back- up fuse and had me back on the road with a working clock and radio in 15 minutes.

Mike K

30 de nov. de 2012

Have had both our Accord and Pilot in for service over the past 2 years. The service has been outstanding and the work has been of high quality. My service technician Maurice has also been great to work with and has a good understanding of what repairs are or aren't needed. Very customer focused The new facility is fantastic with great amenities.

NORBE

30 de nov. de 2012

The service went as ususal. They have a very nice new facility.

wdbrown

30 de nov. de 2012

I thought the service was excellent. They did what was required and made some recommendations for my consideration on my next visit. I love the new waiting facility they provide. The esitmated time of wait was less than they anticipated.

grandma

30 de nov. de 2012

I received excellent prompt and courteous service when I brought my honda in for an oil change and minor repair. I've dealt with Chad before and he was very professional as always. The new facility is beautiful with added ammenities for those of us who wait.

Long Time Honda Owner

29 de nov. de 2012

Once again I received excellent customer service while in for an oil change. Bryan H also provided me with info on what to keep an eye on for future maintenance.

Minivan Mom

29 de nov. de 2012

Brookdale Honda recently moved across the street and their new facility is amazing! It is beautiful and functional and just a wonderful customer experience. They have a great area where I was able to work on my laptop undisturbed and with easy access to coffee and cookies. It was like being in a coffee shop while my car was being worked on!

Maria

29 de nov. de 2012

I have a used vehicle and it was time for some other things to be updated. The staff gave me very detailed information and gave me the option to update or not. I didn't feel pressured and that's extremely important. Their new facility was beautiful and the time went by so fast. I was very pleased with my visit.

Joyce

29 de nov. de 2012

I had my car serviced yesterday-- routine-- oil change etc.-- I was very pleased with the service I received-- everyone very professional and friendly-- I love the new facility! What a nice place to wait! --quiet and pleasant atmosphere--and thank you for looking at my auto starter as well- it works-- ! I am thrilled--

Jenny

29 de nov. de 2012

I had my car in for two different service issues. Ben did a great job of communicating the things I needed to know. My vehicle was done on time and I was pleased with all aspects of the service.

Honda Dad

28 de nov. de 2012

I contacted the dealership late in the day with a problem that they quickly diagnosed. They then saw me immediately, performed an inspection as well as an oil change and provided valuable feedback. I appreciate the high level of service provided by Luther Broodale Honda.

Honda girl

28 de nov. de 2012

The staff was kind, ready at the time of my appointment. They took the time to explain the work that they were going to do and kindly made suggestions on things that I may want to look into with no pressure to have extra work done. Overall a great experience, and I love the new place.

crotchety

28 de nov. de 2012

When I asked the service manager if he had an alignment guy, he said no. He said there wasn't enough alignment business to keep one guy busy, and each technician did his own. Then he told me that no adjustment to camber is available on Honda cars. Only toe-in.

Brian

28 de nov. de 2012

Chad was very helpful and had some great ideas on what would work best for my service issue. He was upfront about the wait time and I was fine with that as long as the problem was resolved. So far, no issues.

CRV Owner

28 de nov. de 2012

I am a long time customer of this dealership and Honda Finance. The reason I keep coming back is the excellent and quick service I get. I never feel taken advantage of which is a HUGE plus for me. My most recent salesperson Don is a retired individual who came back to sell cars again. He was awesome.

Comfort/ride/looks

28 de nov. de 2012

Service was a great experience and on time. However I was disappointed that I had presented a coupon to the person signing me in and it did not get applied to my bill. I did not have time to get that corrected as I was running late for my next appointment.

Rick51

28 de nov. de 2012

Absolutely one of my favorite car service visits ever. It's obvious the employees love their new facilities and are proud of them (which they should be!). Jay did a great job, not only with me, but other customers I observed - with a perfect blend of professionalism and sincere enthusiasm. Thanks again!

Kristin

28 de nov. de 2012

I've benn a faithful customer for over 20 years. I trust Chad implicitly.

Bobber

28 de nov. de 2012

The new facility is great! Nice waiting area, clean restroom. Will definately continue to do business there.

grammajake

28 de nov. de 2012

I was amazed at the facility. I was able to have coffee and donuts and I could watch TV or sit in a quiet place and read my book. Everyone was very pleasant and helpful. I felt like I was treated like royalty. I have never been treated this way at any other dealership in my 65 years. The experience was amazing.

Mike T

24 de nov. de 2012

I brought my vehicle in for a seat issue that was somewhat hard to explain. The Mechanic was very helpful in identifying the problem. The check-in/out process was easy and a good experience. The wait area is very comfortable.

Acura Fan

24 de nov. de 2012

oil change service done during this service as part of routine maintenance

Pumpkinhead

22 de nov. de 2012

I went in for a slow leak and to have power steering and brake fluid put in. I don't think the two and a half hours I spent at the dealership was worth the money I forked over for the labor costs. Fluid: $30.00. Labor: $135.00 I think my dad was right. Change your own fluids and tires. The new dealership is beautiful. The customer service was wonderful. I just can't afford to pay for the labor.

Really

21 de nov. de 2012

We have been going for years to Brookdale Honda. It's the only place we let work on our car. Very good work. Trustworthy.

Loyal Honda Owner

21 de nov. de 2012

I purchased a new, used car over the weekend. My old Accord had over 200,000 miles with some major repairs, they gave me a fair amount for my trade. I had a couple of issues that I heard while driving the new car over the weekend. I called for an appointment on Monday, they got me in on Tuesday. They took care of the alignment issue, replaced a couple of other things and didn't charge me! They also provided a shuttle service to and from my work. Overall treated very well!

goodie

21 de nov. de 2012

What a great facilty swith very professional service

happykar

21 de nov. de 2012

The brand new facility was so nice and clean. A great waiting room area with multiple private TV's and a large waiting area. Complimentary beverages and snacks while you wait. I never felt like I was being cheated on the service and I always understood what was going on. The service manager went above and beyond to make sure I was completely satisfied with my service. Even though I live in south Minneapolis, I will drive all the way to Brooklyn center for any future services. I also bought my vehicle a year ago from this same dealership. I finally found a repair service I trust.

Shawn

21 de nov. de 2012

The new facility is VERY nice, and has a great lounge to wait in while your vehicle is serviced. The people are very nice and outgoing and go out of there way to make sure things are done right. I definitely enjoy my experience when I'm there.

Honda fan

20 de nov. de 2012

I like the new facility; clean and plenty of space in the service area. The staff is friendly and easy to talk to. The auto service was completed on time. The service crew did additional inspection of my vehicle checking for any issues; I appreciate their extra efforts. Overall, a good experience.

happy customer

19 de nov. de 2012

Great experience in the new facilities. Ryan took car of the paperwork in a flash and i got to relax, read a paper, have Chai and a snickerdoodle and catch up on CNN. Maybe i will come and hang out on Saturdays even if my car does not need anything. It was like a coffeeshop experience and my car got fixed very quickly. Thanks.

Buffy

19 de nov. de 2012

This is our second buy from Luther Honda, and I must say that our buying experience just keeps getting better and better. Our salesman Don Banta has gone out of his way to take care of us. Now I know that it is part of his job of course, however you can tell he genuinely enjoys meeting people and selling cars. He even took us out to lunch when we went there to get our oil changed. we will always buy our Honda's from Don and Luther's

Judge Judy

17 de nov. de 2012

Have purchased 5 Honda's from this dealer. Have had a couple of issues post-maintenance/repair -every one makes mistakes sometimes- but the problems were dealt with in a timely, courteous, professional manner with no added cost to me and with a loaner provided.

Julie

17 de nov. de 2012

Maurice and Ben were very professional, friendly and humorous. Their attention to detail was very much appreciated. I'll continue to have my car serviced at Brookdale Honda as I trust the knowledgeable folks at your dealership; thanks!

ronzie

16 de nov. de 2012

Prior to adding an electrical trailer harness requested information was complete and very helpful. Post service the representative offered advice on an additional adapter that would be required for a utility trailer and type of retailer to purchase it. Service was prompt. Waiting facilities were excellent with refreshments and comfortable seating. I have purchased two new vehicles from this dealer in the recent past. Sales people were very knowledgeable and courteous. No hard sell tactics.

Old Man

16 de nov. de 2012

EXcellent service by competent staff done in a timely manner

Sharie

16 de nov. de 2012

Great new facility. Love the big TVs and great service. you need to put up some blinds in the windows to keep out the bright sun. I was blinded by the light.

Reginald

16 de nov. de 2012

Brookdale Honda has new facilities, nice and new to the point you want to wipe your feet before you enter. Although it's nice and new the service will retain the same as the same people are there, that is important. The company has just moved across the street. The mechanics have new built in toolboxes, many new amenities, fancy building etc. but I think they will keep on doing the same good service they have done before. Just don't track any dirt in.

Janice

16 de nov. de 2012

My appointment was easy to make for the time I wanted and service was done quickly. The new facility is great!

MePilot

16 de nov. de 2012

We recently had our Honda Pilot into the service department. It was super easy to schedule service. We dropped off at 5pm and by 8pm they had everything fixed and ready to be picked up. Long service hours is great for this dealer. Would highly recommend.

Sue from Anoka

16 de nov. de 2012

I recently visited Luther Brookdale Honda to get new tires on my 2005 CRV. The new facility is amazing (I had a great little workspace to use my laptop while I waited). Not only did I get great new tires, but they also replaced a burned-out tail light that I didn't even know about...talk about going above and beyond what I expected. That was really great! Thanks so much!

Odyssey Owner

15 de nov. de 2012

First oil change and question about transmission. Service was done promptly, and the question with the transmission was answered very well by the seervice rep. Also the new dealership is a real credit to the organization, very well done and a very comfortable place if you are waiting for service to complete.

Vickie

15 de nov. de 2012

The new facility is great. Amanda was very welcoming and knowledgeable. The service was done in on time. I have already recommended this dealership to a friend.

Civic lover

15 de nov. de 2012

Brookdale Honda is always where I bring my car to be serviced. The staff are all so friendly and helpful, I'd like to give special recognition to two of the staff: Maurice Johnson and Kelly Patrick. These gentleman are by far the most wonderful professionals I have the pleasure of trusting my vehicle with. They go above and beyond when it comes to making sure I am happy with my experience at brookdale Honda and I am never disappointed. I am a life long customer without a doubt.

Cindy

15 de nov. de 2012

The customer service was great, and the new facility is wonderful. Just a funny suggestion: I love the cookies and little muffins, but I would love to see some donuts, also.

Still a Honda Lover

15 de nov. de 2012

There is a vibration in the tires on my new CRV. Brookdale Honda balanced the tires, and it is better, but I can continue to feel it in my hands on the steering wheel, and my feet on the floor. In addition, the automatic transmission on my new CRV was leaking fluid between the transmission and the transfer case.They fixed the leak with a new O ring.

Mimie

14 de nov. de 2012

I have taken my car to HONDA a couple of times and was very satisfied with everything. Monday 11/12/12 was the first time I felt cheated. I was not greeted properly with a "hello" or a "how are you?". I was addressed by my last name with no title "Miss or Mrs". I felt that my radio antenna repair estimate was ridiculously high. I felt over charged. I will have to come back to the shop for other items on the car to be fixed to off-set the price of the inspection, but I will in the future also shop around.

happyowner

14 de nov. de 2012

The staff at Brookdale Honda are helpful and friendly. Zac is very knowledgeable and was able to fix a long-term issue that a dealership in another region could not. We are extremely happy with the results.

Ritab

14 de nov. de 2012

Very good service.Like always. Thank you. *****************************************

Wally

14 de nov. de 2012

One of the nicest..if not the nicest waiting areas i have ever seen...excellent..service sign in and acceptence was outstanding..service..(oil change and check with tire rotation) was a little slow...but i will allow time for that next time i use your facility. Work was well done...thank you

car leasee

14 de nov. de 2012

Amanda was an efficient and friendly service tech. answering all my questions. The quality of service was fast and pick-up was quick abnd friendly. One caveat however. I noticed some small scratches (minor) on the rear fenders and truck. I'm wondering if they could have possibly been made by the car wash machine?

Pauley D

14 de nov. de 2012

I just went in for an oil change and everything was great and got in and out in less than an hour.

you 're kidding right?

13 de nov. de 2012

Battery changed and needed to call for antitheft code. This was quickly handled by phone. The car is running better. New rental car a good advertising idea.

Happy Honda Owner

13 de nov. de 2012

I have always been happy with Amanda and all the Service Reps. They care and it shows. I love my Honda and they've been there to help me keep it in tip top shape.

Dadmin

13 de nov. de 2012

I don't believe I've ever seen a more professional and friendly environment for an oil change as I did at Brookdale Honda. The new facility is absolutely incredible.

Adrianna

12 de nov. de 2012

great new building, friendly service. Ryan was great.

Long-time customer

12 de nov. de 2012

I've considered trying a different brand of car or even a different Honda dealership, but I always return to Brookdale Honda because of their great service.

Happy Customer

11 de nov. de 2012

I love the new facility! It was great to be able to have my own personal space to log into my work computer while waiting on my car. Thank you for incorporating work stations into the new facility! I bought my Honda at the Brookdale Honda facility about 2.5 years ago.. My experience has been nothing but satisfactory. :o) Shane has helped me on multiple occasions; he is very polite & professional! Thank you for the great service!!

no nickname

11 de nov. de 2012

I am always satisfied and well treated when I visit Brookedale Honda. I have been a customer for over 12 years. Everyone is pleasant and courtious. It was a treat to visit the new building with all the new special additions. Thanks

satisfiedhondabuyer

10 de nov. de 2012

I have the highest of expectation every time I interact with Brookdale Honda service, and once again the team proved to be equal to the task. The new facility at Brookdale Honda is simply beautiful. Customer service is absolutely a priority with this franchise, and they have nailed it. I would HIGHLY recommend Brookdale Honda to anyone requiring service or in the market for a new car!

Honda Owner

10 de nov. de 2012

The new facilities are beautiful. You can tell there was great thought into what would best serve the customers. What is even better is the same great service from the staff from the old location. Maurice continues to be a detail oriented and consistently helpful service rep.

Pilot owner

10 de nov. de 2012

The service took less time than anticipated. I liked the new building, the work area allowed me to work on my laptop and still catch up on the news on TV. This made the time go by faster for me. I had installed a new battery myself and had a problem with getting the code to work on the GPS. This problem was resolved in the first few minutes that I arrived. I was told what the code was and wheere to find it on the Pilot. It was a very good experience overall.

Kathy

9 de nov. de 2012

my latest service experience at Brookdale Honda, was as usual, exceptional. The techs were polite and completed the work in a timely manner. The new facility is great looking and very customer friendly. I have a 1997 Honda CRV with pretty low mileage and they understand that I want to keep it running in a safe, cost effective way -- and I appreciate that. Tech explained what I should fix now and what can be put off for a little bit and if there is a safety issue involved.

Photo Guy

9 de nov. de 2012

We have recently bought two cars from Brookdale Honda and are extremely happy with the process. Mike Roycraft was great and continues to followed up after the purchase. We also continue to service both cars there and Maurice Johnson, our service representative, has been great to work with. They are good, honest and fairly priced.

InsightOwner

9 de nov. de 2012

Car service is probably the one thing that consumers complain about more than any other. We were surprised when at a routine service it was suggested that we replace the tires. Not convinced, I discussed the situation with the service writer at length. Never once did I feel rushed or that I was unreasonable. Nor did I feel that he was being anything but helpful and honest. Still not prepared to ok the tire replacement, yet, I was given the quote. After extensive research, the recommended tires were not only the OEM tires, the pricing was the best deal that I could find.

Julie

9 de nov. de 2012

Super friendly awsome fast service. Very professional crew of service folks, both phone and in-person customer services was fanstastic.

G-funk

9 de nov. de 2012

I appreciated the fact that the focus of all the people I was dealing with was on me, with care of not only of my car but my budget as well.

Stayathomemama

9 de nov. de 2012

I had superior service from Maurice Johnson yesterday. From the time he greeted me until I was driving away, he made sure I was thoroughly informed and satisfied. This isn't the closest dealer to our house, but we will definitely be making the trip again next time we need repairs. Also, the new facility along with the customer waiting area are very comfortable.

Obrugen

9 de nov. de 2012

Great service! Would recommend Luther Brookdale Honda to everyone!

charlie

9 de nov. de 2012

shane was very helpful regarding the service of my 2011 honda accord. He took time to explain what was involved and also introduced me to the office staff who would be handing the billing and checkout. it was a pleasure working with shane

miss mimi

9 de nov. de 2012

excellent service. Nice new facility. Thanks for the free loaner car!

Honda

8 de nov. de 2012

Zac provided estimates on 90,000+ maintenance for my CRV. Very helpful and will be calling soon to make an appointment. Congrats to Brookdale Honda on their new facility.

Lucie

8 de nov. de 2012

Very friendly and very nice.Were very good at explaining to me what services had been done.

Jennifer

8 de nov. de 2012

I bought my truck about a year and half ago from this place and I have had nothing but great service and my expectations have been surpassed on numerous occasions. The gal who scheduled my appointment was more than helpful, Maurice rocks, and the young gentleman who drove me to work was great. I will continue to be a customer of Brookdale Honda for years to come...Keep up the great work! P.S. I am glad you finally got a new building to reflect what you have always done well, you all deserve it!

Susan

8 de nov. de 2012

Scheduling service and waiting for your car to be maintained is actually a good experience, not an inconvenience or anxiety about what is going to happen. Amanda B. has always gone above and beyond to deliver exceptional customer service. Now with the new facility and extra amenities it makes for a complete & positive guest experience.

jewelry artist

7 de nov. de 2012

I've always been happy with the service at Brookdale Honda. The employees are pleasant, the work quality is excellent and the new facility and customer lounge is great, down to the coffee/tea/cocoa choice and excellent cookies!

Denny

7 de nov. de 2012

I had my 2010 Civic in for routine maintenance per the Maintenance Minder in the car. Zac is my preferred associate because he ALWAYS provides Great Service. I would recommend Zac and Brookdale Honda anytime. Also, their new facility is super.

minivan mom

6 de nov. de 2012

As usual Zac was curteous and delightful when I came in for a standard oil change and questions about warranty coverage.

New Honda Owner

6 de nov. de 2012

I had an excellent experience at Brookdale Honda. The Sales Rep (Lowell Suby) found exactly what I was looking for and helped me through the entire buying process. It was the best car buying experience I've ever had. I would highly recommend making this your one stop shop!

NickG

6 de nov. de 2012

Our recent visit to Brookdale Honda was a positive one. Maurice was flexible with the couresy car and kept us updated about our long repair.

Flower Lady

6 de nov. de 2012

My D drive light kept blinking and of course I thought the worst. I quick call service and was able to get my truck in. I was called by the service dept to let me know it was ready and that they ran diagnostic and did a software upgrade. I arrived at the service center to be greeted by the service manager who explained everything they did and that this should take care of things but if not give him a call. I was also amazed to find out that this was covered under my warranty. It made for a great day. Thank you so much and the new facility is quite impressive.

LauraLa

6 de nov. de 2012

Shane was nice to work with and my car was finished in the time he said it would be. The new facility is great and the waiting lounge with the individual areas is so nice!

jbenz

6 de nov. de 2012

Brand new Facilities. Good Service. Bad grade for car not washed after service like at the old dealership. Different price for wiper blade on internet and final write-up

Risk analyst

5 de nov. de 2012

Michelle was great and very helpful during our process. She seemed to understand what we were looking for and where we needed to be in the end game.

Arabrab

4 de nov. de 2012

The entire sales process and people were extremely helpful and made the car leasing experience stress free and fun. This was, by far the best car buying experience I've had, period!

Civic lover

3 de nov. de 2012

New facility is great! Love the waiting room. Chad is always professional and thoroughly explains everything. I never feel he's rushing me through. Have worked with him for many years.

Richgun

3 de nov. de 2012

I took my newly purchased 2003 Honda CR-V in for a recall repair. My experience overall was excellent. I also purchased a some things from the parts department and would say my experience there was also excellent. Everyone I encountered in the hour that I spent at the dealership treated me with respect and was eager to make sure my needs were being met.

Sr driver

3 de nov. de 2012

The dashboard service indicator came on and gave me sufficient time to schedule a service appointment which I did. I was on time and it was done in the time they said it would be. very comfortable wit area and the service guy reviewed the service and the check off list of other checks and then walked me out to my "clean" Accord. I will return

Jill H

2 de nov. de 2012

Chad provided great customer service and was great at priotorizing possible repair needed.

Honda Lover

2 de nov. de 2012

I was pleased with my experience at the Honda dealership where I took my car to have a wheel alignment. They were friendly, helpful and explained things completely. The waiting area was bright and welcoming. My only question is this: Zac showed me a diagram of what the alignment was like before the service and what it looked like afterwards. I was anxious to share it with my husband but realized when I returned home that it wasn't with the paperwork. Was I supposed to receive a copy of that? I would like one :)

Mimmy

2 de nov. de 2012

Service was done timely and customer service was great. I really like your new facilities.

Miss P

1 de nov. de 2012

Ryan Peterson was great! Greeted me immediately when I pulled in. The new facility has quite the ammendities and delicious soft cookies. Might just stop by to enjoy hot cooca and cookies on a weekly basis.

johnny

1 de nov. de 2012

Thank You for your service and close attention to detail! This is why I come back to you. Congrats on your new facility, looks ultra-modern and inviting!

Sherry

1 de nov. de 2012

As always Zak was very helpful and friendly. He is an excellent employee!

Vijayan

1 de nov. de 2012

Service members are very knowledgeable and friendly to work with.

Hubrid owners

31 de oct. de 2012

I went in for an oil change, and to learn why pesky lights kept appearing on my dash. I learned that the IMA System battery in my hybrid, which is basically the whole hybrid system, was on the blink!! Luckily Chad discovered that the battery was still under warranty, even though the car was not, and replaced the whole thing for free. All went very smoothly!!

Todd & Melissa

31 de oct. de 2012

Bryan Ladin and the entire team at Brookdale Honda made purchasing our new 2013 Accord unbelievably easy. Can't wait until it is time to by another car because our first stop will be Brookdale Honda.

Honda Accord Owner

31 de oct. de 2012

Excellent service! My first visit to the new facility- Wow!!

Artist

31 de oct. de 2012

We received excellent service the day we had our car in for repair. Everyone was very courteous and the new facilities are outstanding. Thank you!

Honda Owner

30 de oct. de 2012

Oil change appointment done quickly and courteously. With a coupon, this is better than those quick lube places. You should see the dealership's new waiting room. Donuts! Holy Hannah!

Satisfied Customer

29 de oct. de 2012

The new facility is amazing and the staff was very accomidating. If you ever have to wait for your car to be worked on, this is the place to do it.

Nicole

29 de oct. de 2012

Extremely friendly and helpful. Answered all of my questions and also found a coupon for me to use.

Low Tread

27 de oct. de 2012

After reviewing tires on line, I confirmed that I wanted to put origional equipment tires on my car. I also determined that I wanted to work with a person rather than a web-page. I got local pricing and then pricing at Brookdale Honda on their web-page. The pricing at Brookdale was favorable, so I contacted them and got a quote for the tires I was looking at on line. The service person, Ben, was very helpful from the start. The quote he gave me for the tires was two or three dollars less than the web-page, but he also informed me of their current incentives and the incentives that the tire manufacturer was providing. I decided to make the 200 mile trip to Brookdale Honda to get the tires and also other service done at the same time. I was not disappointed. Brookdale's new building has plenty of room for waiting and a very pleasant atmosphere. I was pleased that Ben checked the car thoroughly, and recommended some fluid changes for which I complied. I appreciated being asked and informed of any changes so there were no surprises or misunderstandings. Once the work was completed, I asked Ben to take a little time with me regarding timing for recommended service items in the future. He was very helpful and provided me with all I needed and asked for. Over the years, I have bought and sold a number of cars that cost more than today's price for four new tires. With such dollar outlays, it becomes all the more important to deal with helpful, straight forward people in a comfortable setting.

Joanie

27 de oct. de 2012

Your new building is: WOW & Thanks because I'm in a wheelchair, so it all on one level is so great. Also, the wide doors & openings, thank you. The service was done quickly & the people very knowledgeable & friendly. Amanda made suggestions for next time.

Teeps

26 de oct. de 2012

I continue to take my Element to Brookdale Honda because I receive excellent service and my service is always completed in a professional manner. The new location is very nice, too!

swidep

26 de oct. de 2012

Great new facility! Easy to get in and out. Great accomodations.

Accord chick

26 de oct. de 2012

Everything about my experience was positive--it was super easy to get a quote and set up a service appointment as everything was done by text message, the new building is absolutely gorgeous and modern, and the staff was great. The only thing I could maybe say as negative was that I waited for my vehicle and it took about a half hour longer than quoted, but the waiting room was so fancy and had so many nice things (snacks, coffee and cappuccino machines, ice water, TVs, etc) that I didn't mind the wait!

really fit

25 de oct. de 2012

I came in for oil change and needed more...I only had time for oil change made a note to do other stuff when I come back...new building ..he showed me around..Will be back

LawProf

25 de oct. de 2012

I use this dealership for regular service. They are efficient and provide excellent service.

Kouuu

24 de oct. de 2012

The staff know what they are doing. This is a brand new facility and is also a plus.

Elemental

24 de oct. de 2012

Brookdale Honda has a terrific new facility. It had been open only 1 full day by the time I got there, but the new service entry/dropoff and waiting lounge were top-of-the line and very classy. Great place to wait on an oil change, that's for sure.

Maria from Minneapolis

24 de oct. de 2012

Thy were very careful when examining my car for exactly what was wrong. We ordered the correct part and it was good as new less than a week later. The waiting room is a great place to wait-in the new building there are a tons of televisions and snacks/coffee. In the future, I will always go to Luther Brookdale Honda.

hondaz rule

23 de oct. de 2012

I always go to Brookdale Honda for service for my 2007 CR-V. Never disappointed, always satisfied.

Scott C

23 de oct. de 2012

Bought new '12 Odyssey Touring and we were in a rush so didnt go through pre sale inspection. Well a few days later we tried to sync the phone and learned the microphone didnt work. Brought van in on Monday and it was done Friday. BUT, the cause of the malfunction was rather complex and the dealer fond it fast, but had to order an unusual part. Gave us a new Odyssey as a loaner and communication was great. Chad treated us well.

Honda Enthusiast

22 de oct. de 2012

Dealing with Brookdale Honda was great. They met all our expectations, and our sales person Jon Tearle was the best in helping us get the lowest price and explaining all the features of our new CRV

driver

22 de oct. de 2012

Excellent customer service, excellent communication. thank you

Like my Honda

20 de oct. de 2012

We had wind noise with our 2011 Accord. I called Zac Schwartz and made an appointment to have it checked. They were able to get the work completed within an hour. I don't hear any more wind noise. They are professional, courteous and thorough with their work. I will refer people to Brookdale Honda. They are awesome! Thanks.

Packerbacker

19 de oct. de 2012

This is my fourth Honda..have always had great service at Brookdale Honda

Honda

19 de oct. de 2012

I was very pleased with the prompt service I received through the Honda dealership. I feel the service department adequately prepared my car for the upcoming winter.

Frugal Safety Mom

19 de oct. de 2012

I brought my van in because it was acting funny but wasn't sure if there was something really wrong with it. Chad called me later that day to let me know that he couldn't find anything wrong with the car and that he had personally driven it to see if he could experience the problems that I had described. Of course, the van drove just fine for him! Chad explained all of he checking that he did without taking the engine apart and that he just didn't feel that it would be practical to start opening things up since he really didn't know what the problem could be. Then said that he didn't charge me anything for the assessment. I really appreciated Chad's practical approach and the free assessment. He also encouraged me to bring the van back in if I continued to have the trouble that I was taking about. I was relieved and glad that I brought the van in. Will definitely go back if needed!

Bowstring

18 de oct. de 2012

Passenger window switch on drivers door would not close passenger window. Mechanic found a broken wire in the wiring harness of the drivers door. Repaired, switch works ok. Service person kept me informed of what was going on.

Trinabina

18 de oct. de 2012

I feel when I go into the dealership they give me great service and are truthful about what really needs to be done.

LadyDi

18 de oct. de 2012

I am very satisfied with the service I received. They used Honda brand transmission fluid and the price was cheaper than at other shops. I was in and out in the time promised.

CarGuy

18 de oct. de 2012

Just had a routine service on my 2011 Pilot. Ryan Peterson and his team continued to provide professional and expedient service, returning my car well ahead of when they said they would and getting me back home to my family at a decent hour. Thanks!

Notre Dame Football Enthusiast

17 de oct. de 2012

It was the first time I met Ryan Peterson. I needed service on my new Honda Odyssey Van because of a flat tire. Due to a nail found in the tire it was recommended that I replace the tire. Ryan was extremely helpful and I really appreciated the service that I received from him and the service department. I was impressed.

PJharvey

17 de oct. de 2012

The technichens were very imformative. They were clear in explaing the issues that needed to be repaired. I appreciated that there was no pressure to move forward with the repairs until I made a phone call to my husband first. The negative I can think of is this. When they first came to me with the repair information and what it would cost they neglected to check to see if I had a warrenty first. I had to remind them to to check and then they came back with a lower $ amount on the repairs once they knew wha the warrenty was covering. Over all I was pleased with the service provided!

Cheryl

16 de oct. de 2012

I have always had great service at Luther Honda. I have routine oil changes, tire rotation etc. and it has always been done in a timely manner. I like that you can book your service appointment on line, it saves a lot of time. Ryan Peterson was professional and helpful in anwswering any questions that I had. I also like that they wash your vehicle for you after your service appointment.

Customer

16 de oct. de 2012

I brought my Honda Civic in at the scheduled time. They immediately took my car and began the service. The service rep, Ben Wysocki, explained the work done and noted my front brake pads were reaching their end of life. This had been trended over the last several service calls, so I chose to add on this service. The work was completed for the estimated cost and in less time than quoted. They also fixed a sticky seat belt for no charge. The customer lounge was comfortable. I was completely satisfied with the whole experience.

Kenneth

15 de oct. de 2012

Have new Odyssey. Lot's of bells and whistles. Oil change, tire rotation along with additional instruction from service group was very helpful.

Love sports car!

15 de oct. de 2012

Had an appointment on Saturday morning. All went well. They were very efficient and friendly. Would recommend this dealership for all your services.

Love my CRV

15 de oct. de 2012

I had my car in for an oil change and extra service was recommended. I did not feel pressured but definitely appreciated the recommendation. All service was completed in less time than I expected!

Happy CRV owner

15 de oct. de 2012

Maurice Johnson is always Honda's friendly and helpful face. I took my car in for a routine service appointment; I wanted to drop it late Friday afternoon and pick it up Saturday morning. No problem at all. Maurice was also there Saturday morning when I picked it up and went through my entire invoice with me to be sure I understood exactly what was done and how all the inspections turned out. Looking forward to the new location right across the street!

Kopis

12 de oct. de 2012

They do an amazing job making the process as smooth as possible !

Katie

12 de oct. de 2012

Going to have my car serviced at your dealership is always a great experience. It's always so clean and neat. Ladies like that, especially old ladies like me. Love all those flavors of coffee you have. Can hardly wait to see your new digs!

Why a nickname?

12 de oct. de 2012

Chad has always treated me with great respect. Although I purchased my new Honda at a different dealer due to pricing, I would never consider going to any other service department.

no nickname

11 de oct. de 2012

Great service; good explanation; very satisfied with experience.

Patrick

11 de oct. de 2012

Service was excellent, as was your mechanic, and was completed in less time than forecast. My only complaint is that the waiting area is inadequate: a few benches set around in an area with considerable through traffic. I always felt as though I was blocking people going through to your sales area.

Victor

11 de oct. de 2012

I expected to get some reading done but by the time I walked across the street for a sandwich and go tback my oil change and seat adjustment was done.

Vickarita

11 de oct. de 2012

I visited Brookdale Honda on a day that had already been filled with stressful events. It was my first visit to BH, and the last thing I wanted to do was deal with an auto repair. I was already resigned to the fact that it would only add to my miserable day. When I arrived (late) to my appointment, Zack and Jay were working the desk, and were very welcoming and helpful. I explained that my 'check engine' light was on, and I was going through the process of buying a home, so spending a large amount of money on a car repair right now couldn't be worse timing. I was clear that I just wanted to know the reason for the light, and an oil change. Jay pulled up my VIN number, and found two recalls on my vehicle that I was unaware of. After running the diagnostic, the tech explained to me what the problem was, and advised it be repaired as soon as possible, but given my circumstances, I'd probably be okay waiting a month or two. The oil change and recalls were completed withing the promised time, and I left Brookdale Honda feeling confident my vehicle was well taken care of, and no additional stress added to my day. I will definitely return to BH to have the repairs completed. THANK YOU!

kathy

10 de oct. de 2012

The service was excellent and very helpful. Gave me a loaner car and told me exactly what was to be done and how much the cost. also gave me a coupon to use. Zak road with me to hear a sound that I thought was not normal. Will follow up on that later. Over all I was very pleased.

Denny

10 de oct. de 2012

I enjoy working with Zack and would recommend him to my best friend. He is excellent at customer service.

havenonickname

10 de oct. de 2012

This week I visited Brookdale Honda for concerns about loss of air in one of my tires. It is too early to evaluate the success of the repair to the tire air valve. I was very pleased with the treatment I received from the Service Department. Efficient, punctual, polite, respectful - all qualities that are important to me as an elderly female customer. Wonderful experience!

Honda

10 de oct. de 2012

I appreciate the heads-up call I always get before my repairs are processed. Also, I appreciate that they never push me to do more than what needs to be done. Thank you.

CYCLIST

10 de oct. de 2012

I HAVE BEEN A CUSTOMER FOR OVER 20 YEARS AND HAVE NEVER BEEN DISAPPOINTED.

Referee

9 de oct. de 2012

Good service. No problems. every thing was fine to my satisfaction.

Ralph

8 de oct. de 2012

I was very satisfied with the sceduling and repair of the recall notice repair work done on my 2012 CRV. The estimated time of 1.5 hours was completed in 1 hour, to my delight. The service manager who checked me into the shop was extremely polite and did everything very professionally. Thanks for the prompt service.

New Hybrid Owner

6 de oct. de 2012

Had to get my hybrid battery replaced. Only took a day to get the part ordered. Replacement took less than two hours. Overall, a great experience.

bgfot

6 de oct. de 2012

Service at brookdale honda is allways top notch service writers and technicions are very friendly and knowledgable would allways recommend this dealer to everyone

Quilter

6 de oct. de 2012

When I called for an appointment, I got one right away. When I arrived, I was told very clearly what needed to be done, how much it would cost, and how long it would take. I appreciate that because I plan to use this car a long time.

Polydogg

5 de oct. de 2012

Working with Ben Wysocki is always such a great experience, he is very attentive and always takes the time to explain what the repair will cost and why it may be needed. Brookdale Honda always treats me like a valued customer.

Verne

4 de oct. de 2012

My Honda Hybrid 2003 needed expensive repair which was efficiently diagnosed. Costs were explained and estimate slightly above actual cost. Ready when promised and seems as good as new. Friendly, competent employees were easy to work with and pain of big bill was made a little less by the nice way I was treated and the lack of any negative surprises! I am very comfortable recommending this dealer to my friends

Ms. Wonderful

2 de oct. de 2012

I stopped in for an oil change and my right front headlight had burned out. No appointment but they got me right in,completed the job and I was out of there in about 1 hour!! Very pleased with the service people and with the service.

Writing Mom

1 de oct. de 2012

A faulty oil filter was put into my vehicle and Ben not only replaced the filter, he gave me a gift card for future service and is sending someone out to clean up the oil spill on my garage floor. That is what I'd call going "above and beyond" what I would expect. Thanks so much! Outstanding service!

Honda FAn

1 de oct. de 2012

You can't beat the exceptional level of product knowledge, professionalism, and customer service. The follow-up after a purchase has been made is noteworthy. You are not forgotten about once you sign on the dotted line, but, instead, a open line of communication exists for any questions or comments that you the buyer may have.

Harreld

1 de oct. de 2012

I wouldn't take my 5 year old Honda truck anywhere else. These Guys are great.

Father of 3

1 de oct. de 2012

I appreciated Ben taking me through the maintenance the dealer suggested, including costs and the time frame associated with the service and I also appreciated the cost and time estimate were accurate. Thanks Ben

Honda_savant

1 de oct. de 2012

I have always enjoyed working with Brookdale Honda. Friendly personnel, knowledgable, but not pushy.

Suburban Mom

29 de sep. de 2012

Was able to schedule and get in for an appointment quickly. Oil change was done fast and car looked over for other maintenance issues.

trinity

29 de sep. de 2012

I always bring my car to the honda luther in brookyn center, mn. Ben Wysocki is my advisor and he is always helps me out with any concern as far as question about my car very professional. He did a great job.

nonesofar

28 de sep. de 2012

good service and good service people from beginning to end.

Pablo

28 de sep. de 2012

I had great customer service from Shane Stegeman. He goes above and beyond what he needs to do.

Green Visor

28 de sep. de 2012

We have an Odyssey with nearly 170k miles. We had a few issues to deal with due to the age of the vehicle. Zack was great to deal with, straight forward explanations and accomodated our schedule.

have none

28 de sep. de 2012

I'm always satisfied with the quality of service. Thank you

kevvy

27 de sep. de 2012

easy and quick. the fact that I have to write more is a waste of my time

Coco La

27 de sep. de 2012

I liked hearing that the service men liked working on older models like mine and that they drive them themselves. Ben was nice and honest about the additional services that were recommended.

ebatica

26 de sep. de 2012

Great customer service. However the battery was low and nobody checked it. Car died and had to be towed back

Tiffy

25 de sep. de 2012

My 2 year old battery died in my car for no apparent reason. I didn't feel that the battery should have gone out in my new car. I expressed my concern and Mr. Johnson was very attentive to my concerns. He was very understanding and was a great help!

low mileage driver

25 de sep. de 2012

Always friendly. They suggest things to watch for/upcoming repair, without pressure to do it now. Plus they wash my car.

Practical Buyer

25 de sep. de 2012

I've always had great service from Brookdale Honda. I bought my Accord brand new from Brookdale Honda and was satisfied with my purchase. The associates at Brookdale Honda know their products last forever and that's why I think service after the sale is extremely important. I am always made aware of what the vehicle is required to have done and what it will cost. Very seldom do they come to me with a list of additional services, and when they do, it's usually obvious why it's needed and I've noticed the issue too. Ben arranged for me to have a new CRV loaner car for the day and that may just be my next purhcase from Brookdale Honda!

2010 pilot

24 de sep. de 2012

good service however follow up needs improvement. We ordered a part and no-one called to notify us that the ordered part had been received and then it was returned and now we are waiting yet again. Also when fixing inside of the pilot, the techs need to clean up all the various stain marks(finger prints) left on the upholstery, been a little more detailed and careful will be awesome. Thanks.

Pilot driver

23 de sep. de 2012

I always bring my car back to Honda because they are always super fast, very nice and they don't try to get me to buy things that I don't need!

no nickname

23 de sep. de 2012

I have all my car service completed at Brookdale Honda and have complete confidence in the quality of service provided. Chad is an excellent service adviser and is always prompt and courteous. I especially like it that I'm told how long the service will take - and it's always right on!

Accord Mom

22 de sep. de 2012

Oil change time was supposed to be around 40 minutes but we were done and ready to go in about 30minutes. Amanda explained any maintenance concerns and we were on our way.

aaaaaa

22 de sep. de 2012

Both Heather and Ben were very helpful and respectful in their interactions with us...this is a good dealership that provides good services!!

Honda Loyalist

21 de sep. de 2012

We have been loyal Brookdale Honda customers since 2004 and we still experience the same great service and smiles each time we visit. Zac and Chad are 2 super guys, very knowledgeable and personable.

Writing Mom

20 de sep. de 2012

I had a wonderful experience at Luther Brookdale Honda for my recent service and will use their service again.

Milner

20 de sep. de 2012

Chad knew my name at the counter, smiled and welcomed me, apologized for the recall on my CRV and got it in immediately for repair. He answered my questions about general maintenance and how the maintenance montitoring screen works. The repair work, estimated when I scheduled to take 2 hours while I waited, was done in 1. Chad washed the car and I was on my way. Thanks Chad.

jleroy

20 de sep. de 2012

I have bought 3 vehicles here (1 used and 2 new). I keep coming back because of the service. They have always been on schedule and prompt. No surprises at time of payment.

Brian

20 de sep. de 2012

Great customer service. Timely completion of the job.

Jon22

19 de sep. de 2012

With the continued good service I receive from Amanda and the techs at Brookdale Honda, it's reassuring to recommend this dealership to friends, family and clients.

curry

18 de sep. de 2012

Ryan was my service person when I had the last oil change done that evening, and we had a not so good ending. He told me that my car would be washed when I checked in. I noticed on my way home that night that it didn't happen, I was upset with the fact that while I was waiting during the oil change he told me again that he would make sure it got washed. During him telling me what other services I needed. When I got home I called back to the service Mgr. and told him what had happened.Ryan called me back to apoligize and told me if I come back they would take care of it. I live in Plymouth and I wasn't feeling using the extra gas to come back. Yesterday Ryan took wonderful care of me and I was pleased. He also remembered who I was. The only reason that I only come to your dealership is my relationship with Zach he has taken wonderful care of me since 1999 when I purchased my Honda CRV. I totally trust him and what he tells me. I'm a single women that know little to nothing about a car but over the years Zack has taught me many things, I appreciate that to the fullest. In fact when I get oil changes (usually evenings) and the tech tells me that I have a problem before any work gets done I discuss with Zack first. It's really sad how many service techs take advantage of women as far as car repairs for their selfess gain. This is why I attached to Zach, he is real about it and work with you on the most important things that need attention if your funds are short. thank you Ryan for giving me the comfort back yesterday. I look forward to working with you on my future oil changes.

Kayla

18 de sep. de 2012

My Honda Pilot would not start in the morning so when I called I was told that they could not get it in today so I was going to rent a car. When I had it towed there I went in and talked to Zac and he told me no problem to get it in and get it checked out. I needed a new battery and the B16 work. He took care of it in a timely manner so I could wait and didn't have to rent a car!! He also replaced a light bulb for me and showed me where the code for my radio was after the battery change. He kept me posted throughtout the process so I knew what was going on. He provided excellant costomer service to me in a time when I was a little stressed out about the situation! Thanks Zac for all the help! Kayla Thimjon

Anonymous

17 de sep. de 2012

I worked mainly with service advisors Zac Schwartz and Maurice Johnson. Both Zac and Maurice were very professional and seemed very knowledgeable. I went in for a check engine light and also a rattle noise. I was a little concerned that the technician could not diagnose my rattle. I had to speak with Zac and had him listen to the rattle. Zac correctly diagnosed it right away.

James

17 de sep. de 2012

I was geven a stand by appointment and was in and out in 40 minutes. Great.

Honda CRV lover

17 de sep. de 2012

I had been told the service I needed may take as long as 1 1/2 hrs. but it took less than 45 minutes and on a busy Friday night that was great. The service by Ben made me feel not only welcome, but very genuine in his thoughtfulness,for he took me into the waiting room and offered coffee. The car was washed and I was totally informed as to all that was done to my Honda CRV, which I love! So, thanks for making my service needs so easy and friendly, not to forget, my needs for great service!

None.

14 de sep. de 2012

I was happy with everything about my service but then I got into my car to leave and whoever was in my car left the floor and around the door very dirty. I keep my car clean and that is very disturbing being they only had my car for one hour.

schaetzke

14 de sep. de 2012

My brakes were replaced quickly and knowledgeably.

twincity

14 de sep. de 2012

I have been going to this dealership for years. They keep my car in great running order for a good price. The people are knowledgeable and friendly.

Old Guy

14 de sep. de 2012

First time in for service on a new vehicle, not purchased from this dealership. Ben Wysocki was respectful, courteous, professional. When I requested full synthetic oil change, he indicated the factory recommended synth blend met all requirements, and would provide a savings in cost.

Julie

13 de sep. de 2012

Extremely professional and friendly service! Thanks Shane- Julie

Windsurf Fanatic

13 de sep. de 2012

The service department was friendly, professional and took care of the issue/repair my vehicle required. Thank you to the Brookdale Honda Team !

grandma healer

13 de sep. de 2012

My car was having intermittent issues that were difficult to explain. Mechanic and I did a test drive that sort of helped but left some questions. After looking at the vehicle Dave(mechanic) and Zach(service manager) had me come to the car to show and explain what was going on. After fixing it and test driving, they determined that there was more and fixed that as well at no extra cost. They were thorough, explained well what was going on, worked conscientiously to finish in a reasonable time since I was waiting. Thank you for a great job.

Kathy

12 de sep. de 2012

Was well informed on my honda CRV's 120,000 mile check - replaced (water pump, belts, etc..) explained everything - great service, friendly, knowledgeable. I felt confident I was getting well taken care of and would certainly go back to this dealership. Job Well Done!!

xqqqsme

12 de sep. de 2012

Went in for an oil change and waited only about 35 minutes while work was done. No complaints. Great job.

Janet

11 de sep. de 2012

was the the person that handled my service. He was very helpful and explained everything very well. The service people always seem to be very patient.

Copper

11 de sep. de 2012

I brought my 2003 Odessy in for and oil change and AC check.the AC problem is intermittent and did not present at time of service .I was offered a number of options but no work was done on AC other than the diagnostics saving me money on work not needed. Zac was personable and helpful and Luther honda is agreat dealership.

Honda Owner

11 de sep. de 2012

If your Honda needs service, call and ask for Chad Zastrow, Service Rep. I have been dealing with Chad for 10 years and he has always treated me fairly and honestly.

Kathy

11 de sep. de 2012

I found the service reps to be extremely available and helpful, even to removing and replacing my bike rack so I could have the car wash! Thanks!

Faye Wolff

11 de sep. de 2012

great customer service always a pleasure to bring my car in

Satisfied Customer

11 de sep. de 2012

I have had nothing but awesome experiences at Luther Brookdale Honda. I bought my car from there and return every time I need a service. Many places you go, especially as a woman, treat you as if you know nothing and some literally make fun of you as you stand there. The people I work with at Brookdale actually take the time to teach me what's happening with my car if I don't understand something or have questions. I've had to do a lot of small fixes on my own with various cars so I'm not a complete dunce but I won't pretend to be any kind of car expert...and they take that as an opportunity to teach not tease.

conservative

11 de sep. de 2012

I originally bought my Honda Element here and have always been bring it back for simple maintenance like oil changes etc. I really appreciate the server that I get here. They really make you feel that you are important and they don't talk down to you. They get straight to work and your time there is very minimal. I do have to say that this Element is the best car I have every owned.

Honda Guy

11 de sep. de 2012

The Service Tech did a great job of communicating throughout the process. The repairs turned out to be more extensive than expected, but they provided a "rental" car free of charge. Very hassle free.

Jimmy

10 de sep. de 2012

Ben is terrific. He is a great asset to Brookdale Honda.

rudy98765

9 de sep. de 2012

Went in for a flat tire repair and received first class service from the get go. Well making the repair the notice additional items that need attention. They notified me regarding their concern and called to see if the repairs will be covered under warranty. They regularly followed up with me io le to let me know the status of the repairs. And they went above and beyond to make sure I was satisfied with my experience.

justaguy

8 de sep. de 2012

I went in for what I thought was a routine oil change, the gentleman at the front desk let me know how to read my notification and walked me through what it meant. He explained very nicely and simply what I needed. I was very thankful for him doing that rather than just taking my word that all I needed was an oil change.

TnT Miller

8 de sep. de 2012

My Wife and I went in to buy our second Honda Fit, we were very happy with how quickly we were able to buy a new vehicle! The staff was very helpful and when it came time to bring the new car in for some undercoating and other additions we were very pleased at all the work done. Thanks!

00000

7 de sep. de 2012

The service dept personnel are always very friendly and consistently ask if there is anything else that needs to be done besides the scheduled maintenance. And they always wash my car! The customer waiting lounge is always clean.

Don't know much about cars

7 de sep. de 2012

I came in, without an appointment and a tire that was losing air, and within about an hour and a half, my problem was fixed, and it didn't cost me any more than I had been quoted.

Todds

7 de sep. de 2012

I have been dealing with Zac at Brookdale Honda service center for years, He's always very professional and honest something you dont see very often. Zac is the reason i keep coming back to Brookdale Honda. Keep up the great work.

Rosebud

7 de sep. de 2012

I called and got in the next day at a time that worked well for me. I was met by a cheerful attendent and had a pleasant place to wait during the brief time to get my work done. They were done faster then they estimated.

I love Honda

6 de sep. de 2012

We were very pleased with Nick McGovern's assistance when we were buying our car. Actually everyone was friendly.

HondaOdy

6 de sep. de 2012

Excellent service from Brookdale honda service center. nice staff and nice suggestions.

Love My CRV

6 de sep. de 2012

We always get great maintenance service at a great price. Comfortable waiting area. Wait time is usually less than expected.

No nickname

6 de sep. de 2012

I have always had GREAT service at Brookdale Honda with Zach and Ben. They are very helpful in answering my concerns regarding repairs and giving me all information needed to make decisons. They are accomodating and go above and beyond what is necessary to make my experience with Brookldae Honda a positive one. Fantastic customer service. Dana

Reverend

5 de sep. de 2012

From the moment that I drove my car into the service garage for an oil-change I was taken care of very professionally. I felt comfortable and the waiting lounge was nice.

Julia

5 de sep. de 2012

I was debating on either buying a used car or leasing a Honda Civic. In the end I couldn't be happier with my decision of leasing a 2012 Civic LX through Brookdale Honda. Michele was the sales person who helped myself pick out the perfect car. I chose a powder blue color for my Civic, since I wanted something different.From the time I got there to the time I left with my new car was under an hour. The paper work was already prepared for me prior to my arrival so it was quick and painless. After my 3 year lease is up, I will 100% be returning to Brookdale Honda to lease another vehicle.

waiting

5 de sep. de 2012

Got me in quickly and took care of my problem excetp they need to order a part. .

Nickname

5 de sep. de 2012

Some sticker shock on the repair bill but the shop work is solid. I have taken my vehicle to this dealer for over 10 years now.