Johnnyc972

25 de nov. de 2016

Our third lease from Browns dealership Outstanding customer service. Friendly and professional sales and service personnel. I highly recommend this dealership. Tim was receptive to our needs and provided us with information to make our decision.

Krausiebabyy

22 de nov. de 2016

Being a bit apprehensive about purchasing a new truck, but had my heart set on my jeep wrangler. Mel was fantastic about making my experience painless and far less frightening. He was open to answer all of my questions, regardless of how silly they may have been and dealt with my indecisiveness, like a champ! My experience at the dealership was very positive, and I now have the car of my dreams! I have and will continue to recommend Brown's to fellow Jeep folk.

Sam & Eric

21 de nov. de 2016

This is our second vehicle purchase at Brown's. My fiance bought his new Ram 2500 there 3 years ago. We had such a great experience with Mel, that when came time for me to purchase my jeep, we did not hesitate. Once again, he was awesome and he made this car-buying experience painless (which knowing me, is a miracle)! He was very patient with me. I didn't feel pressured at any point. And most importantly, he kept asking if I was happy at every step. I truly appreciated that! We would recommend Brown's to anybody who's interested in purchasing, and particularly refer them to our favorite salesperson. Mel's really great!!!Sam and Eric

Bryansjeep

19 de nov. de 2016

Browns was my 4th Jeep dealership to visit. I did not need to test drive the Jeep, I just needed some questions answered and some numbers put together. My sales guy Tim Quintero was honest, forthright, and able to work the deal out in less than 45 mins. He was just overall a great guy to deal with and would highly recommend that if you are in the market for a Jeep ask for Tim and you'll most likely not need to go anywhere else.

Joevette1

17 de nov. de 2016

Been to many dealership over the years and Browns by far was the best experience ever.My Salesman Mel was excellent in every way.Hats off to all at Browns

Rich1959

16 de nov. de 2016

This was one of the best experiences I ever had Purchasing a new car. I wasn't sure what I wanted and Mel Blanco was not only professional but he took his time to help me find just the right vehicle for me.I never felt pressured, we had some laughs and he was always patient with me during my indecision.After some time he knew what would make me happy and excused himself for a moment. He drove up in Jeep Cherokee and introduced me to my new car. It was perfect. Mel took the time to get to know me and found me the perfect fit. Everyone thanked me for my purchase but the thanks goes to Mel. He is a very valuable employee and I'll be sure to send future business his way.

Biancabella

15 de nov. de 2016

I am super happy with my lease from Browns. Sal is very informative and friendly. Any question or concern I had he answered. He worked hard with his managers to get me the best price he could and when it came time to sign the papers he explained everything. Sal is one of the good salesmen! He's not pushy or your typical "bulls**t" car salesman. He's very understanding, patient and genuinely wants to help get you the best car and deal he can.

Sharkey3114

13 de nov. de 2016

I recently bought a Ram from Browns and I had a great experience. Mel was a great salesman and helped me get to the price that I needed to be at. I would recommend Mel and this dealership to anyone looking to purchase a Ram.

PAtty B

11 de nov. de 2016

It was a quick and easy transaction.There was no pressure put on us which made it very pleasant. Sal had a lot of patience and answered all our questions!

Chun Yeo

11 de nov. de 2016

The salesman and the managers here are very dishonest. Cheating customer with empty promises. Will not returned phone call and will not resolved issues. Lastly, salesman attitude was really bad.

Toriwhitney

9 de nov. de 2016

I was helped by Jim Vangordon and it was an absolute pleasure. He went above and beyond and made sure to get me the absolute best deal possible. HighlyRecommend paying this place a visit.

Itfdtruck

8 de nov. de 2016

Great salesperson James Salvatore and who really if it wasn't for manager Rob Riker I wouldnt have made this purchase. Rob accommodated my needs . Would definitely recommend others and next truck will be frpm Browns

CarGal

7 de nov. de 2016

We were very fortunate that Mel Blanco was available to help us select our new Jeep SRT. His extensive knowledge enabled us to make the best choice for us in a relaxed and professionalmanner.

rockusmcoccb

5 de nov. de 2016

I had the pleasure of purchasing a Dodge Durango RT from my friend Jimmy V the other day. His attention to detail and knowledge of the vehicle at hand made my experience at the dealership extremely positive. Keith, the sales manager, also assisted with this process and helped with the purchase of my 2014 Dodge Durango. Once again, Jimmy V was a man of his word, especially since I had to drive from very far and trade in my vehicle! They do not play any games there. There aren't any "prep fees" like other dealerships, no games. Best dealership experience ever! Time was of an essence and Jimmy V and Keith came through!I will purchase my next vehicle from Jimmy V most definitely! I wish this dealership was closer to New York City! I have already recommended this dealership to my friends and will continue to do so. Worth the drive. Thanks !!Rock P.

Cherokee

4 de nov. de 2016

Mike the salesman was very knowledgeable and also very helpful. He was friendly and willing to help any way that he could. He was also very patient.

19review19

4 de nov. de 2016

Our experience at Brown's was enhanced with the great customer service Christopher Pena provided. He answered all our questions about the vehicles. We purchased a Patriot and a Pacifica, and were grateful for Christopher's great service. He deserves a 10!

nhart

2 de nov. de 2016

This is the second Jeep I have purchased from Browns. Its a local dealership and everyone is treated like family. I had seen Sal 3 years ago and was extremely happy to be able to do business with him again. He found me a fully loaded Jeep at the best price possible. He is a professional with a contagious smile and personality. Great doing business with him!

MaghatesGCJeep

31 de oct. de 2016

Our family has bought Jeeps from Browns numerous times and the last two times we were fortunate enough to have Mel Blanco. He is very professional, courteous and has the patience of a saint. We have since moved ti Nassau county and could have easily gone to dealerships close to our home BUT we like Mel and his commitment to good customer service so much we drove an hour to Browns. Thank you Mel!!!!!

Susan

30 de oct. de 2016

0% financing is a scam used to get you in the door. My credit was 899 out of 900 and I was told I am "not credit worthy". The credit manager could not give me a reason for this, other than I should look up my credit rating... which was the same one (Experion) my bank said thy looked into! Apparently they want bad credit risks so they can charge higher rates. Yelled at by 2 managers when they made mistakes filling out the sales papers. If it weren't for the nice salesman , Harry, that I worked with, I never would have bought here.

Laueamichelle

29 de oct. de 2016

I leased a jeep from Tim Quintero and had some dealings with Joe Giunta and they were both polite, professional and made me feel comfortable with my decision. No wonder this dealership is celebrating their 100th year!!

Marisa

29 de oct. de 2016

Best car buying experience ever. Everyone from my sales associate Rich K, Rob, the sales manager and Bill in finance were professional, friendly and more than helpful. Rich and Rob were able to get me into the truck that I wanted. I already knew that Brown's service department was the best now I can say the same about the sales department. Wonderful experience!!

Craig

27 de oct. de 2016

Browns jeep of Patchogue was an absolute pleasure to work with. I felt that the Salesman, Rich Roberts was very professional, friendly and knowledgeable. I never felt pressured in any way. He found vehicles that he felt met my needs and then let me see them and do a test drive. At all times I felt he was looking to take my needs into account and not his need to sell a car.

mazzy57

27 de oct. de 2016

Our sales person Mel Blanco is the reason we are repeat customers of Browns. He is personable, honest and easy to deal with. He made both of my car leases an easy process. My only issue is that the service dept seems overbooked to me... 3 weeks out for an oil change appointment isn't convenient for me. I'd rather go to my local guy and sit and wait for it to be done which is also cheaper. Problem is when you have a recall and have to use them. They should offer a loaner car for recalls.

Challengerguy123

26 de oct. de 2016

The dealership has cooperated very efficiently in satisfying my needs. They gave me the price that I had in mind, worked with me to get a car from another dealership and my salesmen Mel Blanco was truly reliable in keeping me up to date and helping me through the process. I will be recommending Browns JeepDodgeChrysler to everyone who I talk to about buying a car or suv. It was a relaxing and pleasant experience working with Mel.

Laura

25 de oct. de 2016

I couldn't have imagined a better dealership experience. Our Salesman, Tim, and Manager, Mike, were a pleasure to do business with. I never felt pressured or rushed and felt that they were committed to finding me the best fit without selling me extra features that I did not need or taking advantage of me. I'd definitely use them again and highly recommend them.

Charlie85

24 de oct. de 2016

Michael Gedell was very friendly and personable. Highly recommended! It made my experience very easy and smooth, the experience was quick and easy. Great job!

Zeke

24 de oct. de 2016

Mel was very up front and honest with us. He was very knowledgeable and friendly. We had bought a used Jeep before and were greeted with the same friendly service and decided to go back.

Mike2414

23 de oct. de 2016

Salesman and manager were absolutely amazing through the entire process. I highly recommend Browns and there team if you are looking for a Dodge or Chrysler.

Rick C

20 de oct. de 2016

Harry was fantastic! Gave him my budget number and he made it happen. Made my day when other dealership's failed miserably! No hidden fees, no unnecessary running of credit, great selection of vehicles, If you are looking for a Jeep or other vehicle, seriously, you will not find a better deal or more upfront, honest dealership. Even when visiting the finance people, I was waiting for "something" but again, the only thing I received was a warm welcome and an agreement as stated with no extra fees. Honesty - what a concept! Kudos to Brown's and Harry - very very well done!

serena.zagari

18 de oct. de 2016

Just leased my first vehicle and I could not be happier with my decision in Brown's! Paul made the process stress free and was never pushy and helped to find a vehicle that i loved and was also in my price range. 10 out of 10!

mmaffia

17 de oct. de 2016

I walked in to Brown's looking to trade my Wrangler in for a Grand Cherokee. Mel made it happen for exactly the specs I was looking for. He was friendly and helpful and decisive in his offers. Bill in Financing also made my choices very easy for coverage and I was in and out of his office within 10 minutes. This was an overall positive experience. I want to thank Mel and Bill for making everything smooth and easy.

Bigsexy

15 de oct. de 2016

This is my second time purchasing from Brown's and it was an easy pleasant experience. My salesperson Mel Blanco was great even when a family emergency arose between purchase and pick up Mel stepped up and helped us out by rescheduling at the drop of a hat and had the car ready for us to pick up so we could be in and out quickly. I cant say enough good things about this place

ALS2016

13 de oct. de 2016

My husband and I bought our jeep at Browns. Mike Gedell was an amazing salesman. He was patient and helped us make the right choice. We are so happy with our decision!

Hasani74

9 de oct. de 2016

Everyone one was great, helpful and professionals. It was a pleasure and worth the time. Thank you again and I would highly recommend this dealer and the individuals who assist with this purchase.

effinroadhog

8 de oct. de 2016

James was very helpful and accommodating with the jeep renegade i was looking for. I would recommend searching him out here and sitting with him as a sales rep for browns of 112.

wkenne

7 de oct. de 2016

There finance dept is a bunch of deceptive creeps. There service dept are professional thief's. Stay far away. They would screw over there own grandmother. Hopefully in the next downturn they will be the first to go out of business

pops

1 de oct. de 2016

Michael was very helpful and worked to get us the best deal .we left with the car we wanted.very happy with our new jeep thanks Michael.

newcompass

30 de sep. de 2016

Salesman was very helpful and knowledgable. It has been a pleasure doing business at Brown's. We will recommend the dealership to others. Ride, ride, ride with Brown's!

snapp

30 de sep. de 2016

The salesman (Rich K.) realized what I wanted and needed and the sales manager (Rob Reicher) went the extra step and found the way for me to afford and so he put me in the drivers seat. I was sold.

dsgcobra

30 de sep. de 2016

This is the second vehicle I've purchased from Brown's and Chris. There is no pressure, they do not try to sell you a car just to make a sale and are completely upfront and honest. Chris has always assisted in finding the vehicle I was looking for with the option I wanted. My first purchase he had on the lot but this second and most recent was on order from the factory. Chris kept me in the loop the entire time leading up to delivery. He was more than happy to answer any of my question or concerns and is truly there for his customers!! On delivery, Chris made sure everything went smooth and the best part once we sat down with the finance department there was no hidden surprises, like other dealers I've dealt with in the past. The team at Brown's and especially Chris prove false the stereotype that car salesman and dealerships have. I love the Jeep brand and will return to Brown's for all my future purchases!!!

Rangers19

27 de sep. de 2016

Was recently hit by a drunk driver 1 month after purchasing a Jeep Grand Cherokee. My car was totaled, although the process of buying another Jeep was stressful, Mel was a great help. The transition into a new Jeep after the accident was seamless all thanks to Mel.

Ryanrobclay

27 de sep. de 2016

Had an amazing car buying experience over at Browns. I was helped by James Vangordon. He made buying this truck so easy and so painless. Gave me a great deal and couldn't have made me feel more comfortable. I will be referring my friends and family to go talk to Jimmy anytime they are looking for a car. Thanks again.

Dave lotito

27 de sep. de 2016

Just picked up my brand new dodge caravan and I couldn't be happier. Mike gedell was a pleasure to work with. Joe Giunta the sales manager over saw the entire process and made it a pleasure buying the car. Tom in finance was professional and did not rush me through anything. Explained thoroughly all of my paperwork and options. They really know how to make a customer feel appreciated and valued. I will definitely be back to Browns for my next vehicle. Thank you gentleman, the pleasure was all mine!

JonathanB.

26 de sep. de 2016

Nice experiencebuying a used van. Just got into a car crash and needed to replace vehicle fast. James was courteous and listened to what we were looking for. It was a hassle free experience, and have my replacement car. Thanks to the Browns team!

dmd2666

26 de sep. de 2016

Upon arriving at Brown's , we came in just looking to receive prices. After spending some time with Mel, we had a deal and best price in hand!! He was friendly, honest and very knowledgable which gave us a secure feeling .Our experience was above and beyond....

AlanB

24 de sep. de 2016

Ask for Mike Gedell for sales. He does a great job getting you in the car you want with little hassle. I had some delays with some paperwork on my end but he made it happen.

Bev

23 de sep. de 2016

I love Brown's Jeeo Chrysler Dealership. What makes this dealership so great to do business with is its Manager- Mr. Gary Burke. Gary Burke is a good leader. You can see how his salesmen look up to him and respect him. I had the pleasure of working with Mr. Mel Blanco for the purchase of my recent vehicle. This is the 8th vehicle my husband and I have purchased and/or leased with Brown's. Mr. Blanco was very attentive, professional and knowledgeable of your products. When we decided what we would purchase, he answered all of our questions and facilitated the purchase process. When we picked up the vehicle, he was so patient with me; showing me how all the features worked. Sometimes the purchase of a car could be so stressful. With Brown's it's always eventful and fun. I have told Mr. Gary Brown that I purchase my cars with his dealship because of him and his personnel as well as its service department. As long as they are able to find me the car I like, the deal I am happy with, etc., I will continue to purchase my vehicles with them. I will also recommend my friends and family to Brown's. Thank You Brown's.

Van123

17 de sep. de 2016

No hassles, they take the time to understand your needs. Mel is the best. They have extended service hours. Good amount of choices to select from or will work to get what you need.

1Acooper

16 de sep. de 2016

Very professional, knowledgeable sales associate. Explained the difference of different trucks to help me make the right choice, Dodge Ram Big Horn. The total experience was great. Thank you. Very satisfied customer

Steve

15 de sep. de 2016

Love my 2017 Jeep, Dealing with Mike was a Great, Problem and stress free transaction!Got a fair price for my trade in and he got me everything i wanted in my New Jeep

jen

8 de sep. de 2016

No stress, No pressure, No lies. I got exactly what I wanted and more! Could not have asked for better service. Please trust what I say. If you are considering buying a car/ truck , Browns of Patchogue is the place to go. They truly care of your needs and wants. They work with you and for you. I have never been more pleased with the purchased I made. Jermal Blanco was my salesperson, the sweetest man to work with. He works hard to make you happy and is a very caring person.

Keen425

7 de sep. de 2016

Went to buy new van, met with Paul. Unfortunately new van was not in our future. Paul said you can drive to our used car lot. Drove there and met an amazing sales person Jimmy. Jimmy informed us there was a used van on the lot we were just at (Paul didn't mention that). Jimmy tried calling over to the Browns lot we were just at to get someone to assist us (no one answered) when we drove back there. ( now Jimmy is frustrated because we could have been helped before we even left the first lot). Jimmy said to us drive back over there and I will come meet you there. He showed us the 2 vans on the first lot then took us inside to look up information about the van. We were liking one of them so we went back (again) to the used lot to go over a deal. The patience and knowledge Jimmy had was truly comforting. I've never met a salesman who went above and beyond to help us out. We will be sending our friends to see Jimmy!!

Browns

7 de sep. de 2016

The service is terrible, they make it so difficult to use the warranty your better off not having one. I had an issue with the paint on the hinges bubbling. I had to go back three times for them to take pictures as they kept loosing them.At times I turn the key and nothing happens , I recorded this to show them and they said it was just a fluke ( that happens all the time).they said there was nothing they could do.. It happened when I was leaving.... They said "it's a "jeep" thing.

MoparCharlie

6 de sep. de 2016

After following the online inventory on Brown's easy-to-use site for a few months, I narrowed my search to four vehicles in stock. I checked them out in person and narrowed my search to "the one". Rob Riker made the whole process quick and simple and I was driving my new truck home six hours later. The whole process including finance was pleasant including a low-pressure pitch for after-sale items. The model-year-end prices are great and the staff is most professional.

Marcandcarol

5 de sep. de 2016

Rob and Rich took great care to make the purchase of our new jeep go off with out a hitch. They were both very knowledgeable and courteous. Made us glad we chose their dealership to make our purchase at. Thanks to both of you. Marc and Carol

831walker

2 de sep. de 2016

Thanks for a wonderful car-buying experience! You answered all our questions and found us a beautiful Jeep!! Special thanks to Mel and Bill! Very friendly and informative!!!

Pmc525

31 de ago. de 2016

Came in to see a 2016 Jeep Wrangler that I saw on the Internet-was introduced to Michael Gedell. Was very helpful and knowledgeable and answered all my concerns. Took a test drive and bought my first car after many leases.

mcaligiuri

25 de ago. de 2016

I purchased a 2016 ram 1500 from Browns a month ago. Rob Riker is a great salesman. He made the car buying experience painless and actually enjoyable. I highly recommend him when buying a car. The service dept however is another story. The car had a scratch on a console that needed to be repaired. I even had paperwork stating this to be repaired after the sale, known as a "we owe". I called over 5 times to schedule a appointment, no one could give me a straight answer as to when the part was coming in. I even went as far as to provide the part number, offering to install myself and it was $23 list part. Never received a call back as to when to bring it in and if a loaner was to be provided. Highly unorganized and unprofessional. Disgusted I purchased the part myself because I would rather spend money than be frustrated with incompetence. Buy your car here from Rob and look elsewhere for service.

heydi62

17 de ago. de 2016

We were just beginning to price out new and used Ram trucks and we stopped by Brown's Pre-Owned center to look. We saw a truck we liked and Jim was already en route to the lot to assist us (mind you it was in the mid 90's and HUMID). He got us all the information we needed. The price was great and we needed to look no further. He handled all the details from soup to nuts! We would highly recommend Jim and Brown's Jeep to anyone looking for a vehicle!

lorimaxjohn

16 de ago. de 2016

I just recently leased a 2016 Jeep Renegade.I have not purchased a vehicle since 2003. Mel Blanco made my experience fun, easy & fairly painless. I am sure I will be a recurring customer.

shajo86

15 de ago. de 2016

we use to be customers of brown jeep and decided to go in for some price matching on a jeep grand Cherokee they beat three other dealers the salesman was very professional the whole process was very easy glad we are customers of theirs again!

Maria726

12 de ago. de 2016

My wife, son and I walked into Browns to just get an idea on a price of a Jeep Renegade for our son. What we recieved in return was nothing short of amazing. We first met up with the manager Keith Mauer who walked us thru some options and explained what he had both in his used lot and in the showroom. We never felt we were being pushed one way or another. He then introduced us to Chris Lien who was the complete package. I own a furniture store and the way Chris handled this process is what I try to teach my sales staff every day. He was polite, courtious, funny and most of all he was very knowlegeable. I know from personal expierience that dealing with parents who are looking for their 20 year old son thinks can get tough. After walking the lot and my son loving the Batman vs Superman Edition Jeep Renegade and Chris explaining the options and taking him out for a test drive, the next step is where Chris stepped it up. We explained to Chris that we would have to take my son home because he had prior plans and that if he could work us up several payment plans and we would return in an hour. When my wife and I returned to the showroom Chris was prepared with all of the numbers and rearranged his personal schedule not knowing if we were serious or not. The numbers he worked out with his manager Keith Maurer were great but then I asked about trading in my 2006 Mustang GT. They had no problem with that and gave me a fantastic trade in price. So the deal was done. My wife and I were happy and my son couldn't believe that this was happening. What happened next is why I will never go to any other dealership but Brown's. The bank I purchased my Mustang from never sent us a satisfied title for the car and was no longer in business. Chris did everthing on his end to try to get the satisfied title but had no luck. So I drove back home and rumaged thru a ton of old paperwork. Chris drove my wife to the bank that pruchased North Folk Bank and did all of the work. Most dealerships would have told you what you needed to do and sit back and wait. Chris took the extra step and we are forever grateful.I would like to Thank Mr. Keith Mauer and Mr. Chris Lien for making this purchase the best and most pleasant purchase of our lives. Your Friend and Customer for ever,The Bianco's

GeriB

12 de ago. de 2016

Rich Roberts. He's the real deal! No BS! Always honest and on point, considerate and listens! I'll be back for my next truck!

Joanne7

29 de jul. de 2016

On July 11th, after 1st hand experiencing how he handled himself when selling my daughter in law a Jeep Cherokee the week before, I returned to this dealership and purchased a 2016 Limited Grand Cherokee Larado and was helped by James S. James was not only amazing but was knowledgeable, and went over and beyond to help us dind exactly what we wanted. No doubt he is an asset to the Brown's 112 company and I would highly recommended anyone interested in a Jeep to see him 1st.

Kal79

26 de jul. de 2016

I had such a positive experience with Brown's Jeep Chrysler Dodge dealership today. I leased a Jeep Grand Cherokee. My salesman was Chrisitan Morin. He was so friendly, knowledgable, thrust worthy, and dependable. He went above and beyond by helping me safely install my son's car seat at the end of the sale. Overall a positive experience and very thankful for Christian for making my leasing experience enjoyable and stress free!!

RayC

24 de jul. de 2016

I just purchased a 2016 Grand Cherokee Limited from Brown's Jeep. The salesman, Mel Blanco, was excellent. He took the time to show us the vehicles we were interested in and explain the differences between them. After the purchase, he took the time to show me how all the new features worked. I would have rated the dealership 5 stars if there was more flexibility in the price.

1stQuality

19 de jul. de 2016

We recently purchased a new Wrangler at Brown's. Our salesperson, Bob Hagen, patiently showed us several vehicles, and with his help we were able to locate a Jeep that was exactly what we wanted. Bob made reaching a deal and securing the financing quick and easy, and we drove home in our new Jeep the next day! There was no pressure from Bob, or from Rich when reviewing the financing paperwork, and our Wrangler was delivered in immaculate condition. We returned to the dealership with a question the following day, and the Brown's team was every bit as attentive and helpful after the sale as they were when making the sale. We shopped the other local Jeep dealers, and we are very happy that we bought our Jeep at Browns.

ltuorto

18 de jul. de 2016

My experiences at Browns afforded me professionalism, quality service and positive interaction. The sales rep Mike Gedell was a pleasure to work with. Mike went above and beyond to make sure the transaction was a smooth and wrinkle free process. Rich Ruhs who handled the finance aspect was also extremely professional and a pleasure to work with. Overall, I highly recommend Browns Jeep Chrylser and will most definitely continue to purchase vehicles through them.

breanna masi

12 de jul. de 2016

I would highly recommend this dealership to those looking for an easy, no hassle car buying experience. The entire staff at Brown's was friendly and professional. I worked with Paul Williams specifically and not only was he extremely knowledgable and professional but also friendly and enjoyable to work with. I walked into the dealership looking for an SUV that would accommodate my family and he informed me of the best options and took his time to show me each vehicle. Paul made sure I was able to leave the same day in a new 2016 Jeep Grand Cherokee for an amazing deal, even staying past his typical working hours to help us with our new car. Paul was patient with our negotiations and I truly believe he worked hard to get us the best deal possible. I would definitely go back to purchase/lease my next car with Paul!

ATC

11 de jul. de 2016

I wanted a red wrangler unlimited for my daughter. It's a simple request, nothing special. I called and visited no less than 12 dealerships. Some lied and said they had it to get me in. Some said they can trade for it. The reality was no one had it and no dealers were trading. it didn't get better when I changed it to other colors. I called Browns, the told me what they had and it was true to their description. I did the deal in less than 6 hours including insurance binder.

robert waldron

29 de jun. de 2016

I wasn't even in the market for a car until i had seen the 08 SRT8 charger sitting on the lot. when the salesman (JIMMY Z ) came out to see if i needed any help. that's when i mentioned to him i wasn't even looking for a car but i really liked this one .. he was straight forward and honest..very easy to talk to made me feel comfortable...the finance dept made it a smooth process to buy my 08 SRT8 Charger ..i would recommend anybody looking to buy a car to go see JIMMY Z ..hes the best.

Ken E

27 de jun. de 2016

If you are in the market for a new car you need to do yourself a favor and visit James Kubik at Brown's. James was helpful, courteous and REALLY listened to me. He never pressured me and was very good about understanding my needs, my train of thought and was mindful that I wanted a new car, I did not need one. James could have pressured me into buying something I did not want to buy, but he let me make the decision. In the end I did not buy the vehicle I went to see, did he lose a sale? No, because I was just looking and he understood that. That being said, James not only made such a good impression that I have been telling everyone about him, he also gained a loyal follower. When I do decide to get my next car, you can bet, that James will be the first person I call. Sometime the art of the sale is not the sale itself but the retention of a loyal following.

Paty14

25 de jun. de 2016

The sales person, Michael Gedell was respectful and friendly. The financial person was courteous and worked with us. Awesome experience!

Dawn & Tom

22 de jun. de 2016

My Husband & I went in on Sunday June 19 (Father's Day!) to look at the Doge Caravan after an unpleasant experience in getting his truck repaired. Kevin Salvatore greeted us and we told him basically we were looking for the bottom line Caravan as it was going to be a work truck. He also gave him a price we wanted to be at. He showed us three different versions, one a little better than the other-we wound up with the better of the three at a great price! We were in the next night to pick it up-all went so smoothly.He was so courteous and friendly-such a pleasure to work with!! Best car purchase experience!

fisherman

17 de jun. de 2016

This was the first time that I was ever dealing with Brown's dealership. From the moment I entered Brown's Jeep I was greeted by Kevin Salvatore a salesman. I told him I was interested in leasing a Jeep Wrangler. Kevin told me all about the different trim packages available and then he showed me the vehicles on your lot. I have been buying or leasing for many years and Kevin was very knowledgeable in all aspects of the Wrangler. It was a pleasure to finalize a deal without any pressure. He certainly is a credit to Brown's Jeep.

alvara13

14 de jun. de 2016

My experience at Brown's was an absolute pleasure!! Rich Liquori made the experience hassle free.There was no hidden fees or last minute changes. From start to finish i never felt pressured.

SHart20

13 de jun. de 2016

Our salesman Mel was the best. We had a great experience from start to finish. He was extremely knowledgable about the car. In addition, he was honest and upfront.

Robert Goldstein

12 de jun. de 2016

I thought the experience was fantastic, great salesmen Robert R. Great Financial person. No problemsgetting car . I would highly recommend Browns in Patchogue. Would recommend

Maureen Felicciardi

9 de jun. de 2016

We met our sales representative Kevin Salvatore in 5/31/16. He was very pleasant & knowledgable about the entire line of vehicles at Browns. We knew we were looking for a Jeep SUV with 4 wheel drive. Kevin showed us the full lineup that met our requirements. After "trying" the car on for size we decided on a Cherokee. We then traversed the lot to see if a particular vehicle jumped out for our choice. Kevin assured us that if we could not find the color we wanted for both the exterior & interior that he had others to choose from. We did find exactly what we were looking for. Kevin also informed us of the programs available to enhance both the vehicle's finish, as well as prevent wear & tear, in addition to the newest addition at Brown's "Nitrofill" for our tires. We did not feel pressured to purchased any of these features. However we can tell you that we drove the vehicle home after making arrangements to bring it back for the Nitrofill, that product makes an obvious enhancement to the handling of the car. We loved the way it drove before Nitrofill, but after driving with it, we can say it is the best choice we made to add to our new car. What a smooth ride. We really have to commend Kevin for instilling the confidence of the Dealership & the Service Center at Brown's.

Screen name

8 de jun. de 2016

Worked with Kevin. Left with a good deal on 2016 Jeep Wrangler unlimited. Friendly and easy experience. They kept all promises and time schedules (very little waiting around). I would definitely recommend.

Theffer

3 de jun. de 2016

No hard sell or pinky rings at Brown's Automotive Group. I have purchase many new cars over the years and this Grand Cherokee is my 6 th jeep vehicle, first one however purchased from Brown's. Working with a professional sale representative Jermal (Mel) Blanco was a pleasure in purchasing a new vehicle that I have ever had. Mel is extremely knowledgeable with the vehicle and answer all my questions and also was able to demonstrated the features of the vehicle. Mel's willingness to work with us made this a positive experience that I will share with family and friends.

CassandraC

3 de jun. de 2016

Had a very good and pleasant buying experience at this dealership! The way buying a car should be. From sales to finance, all the employees were courteous and helpful. Go see harry! I highly recommend him.

Joseph b

1 de jun. de 2016

I have purchased/leased 9 new cars at several different dealerships so far. I have never had such an excellent experience. I inquired online and Kyle Benson promptly contacted me to find out what I needed and wanted in a new truck. He set up an appointment for me for the next day as per my request. I was greeted by a very nice woman at the receptionist desk and Kyle came right away to introduce me to the salesman who was taking over with assisting me. My salesman Michael Gedell was very nice and he was very knowledgeable about the vehicle I was inquiring about. I didn't have to haggle and argue like at many other dealerships that have poor sales tactics. When the time came to talk about the deal with the sales manager Joe Guinta he was very helpful and friendly to help accomodate my needs. I can't say enough nice things about my experience. I was alone at the dealer with my one year old son and everyone was so nice. One salesman even gave my son munchkins (after asking me permission) which was awesome. Even the finance manager rich was so nice and helpful. At no point did I ever feel pressured into anything. I have had many bad experiences at dealerships in the past and I didnt like going to the dealer before my trip to Browns. From starting with Kyle to ending with Michael going over my new truck the trip could not have been better. I will definitely be back in the future when I need my next truck! Thank you everyone!!!

Pat

31 de may. de 2016

I shopped around and found that Chris was great to work with.. Chris was willing to look for the truck that I wanted and not just push what they had.. Browns came in lowest leased price and offered me the most for my trade.. Chris was thorough in getting all options on the truck that I was looking for .. Great Truck, thanks Chris!!

Rich S.

31 de may. de 2016

Came in just to get a price on a lease of a Chrysler 300 while trading in a 2006 300. Wife and I were impressed with Kevin Salvatore and his boss Joe Giunta. They worked with us and made a great deal possible. I would recommend both of these guys.

Wilbert Ward

24 de may. de 2016

Harry Stecker was our Salesman. This was the second vehicle he sold us. We would definitely recommend him. He very knowledgeable, friendly, no pressure. Our experience at Brown's was great.

Joes812

23 de may. de 2016

Very positive experience with everyone I spoke withSalesman Jermal Blanco was very helpful and made the process painless.Plus the vehicle was prepped incredibly .

JohnP

20 de may. de 2016

Kevin was great to work with and he got me the jeep I wanted. I will definitely use him again and recommend him to my friends.

free

19 de may. de 2016

I had a great experience purchasing my new Ram Truck. Everyone that I interacted with at Brown's showed real interest in my satisfaction. I also have to extend special thanks to 'Mel' who was my sales rep. Mel many thanks for making this purchase a great experience. You've successfully lured me away from Toyota!

3rd time for me

17 de may. de 2016

Upon arrival in the clean showroom, I was greeted by Matt of internet sales. He then introduced me to Mike Gedell. He was polite and professional. I had one car in mind and they had it in the lot. I was able to take it for a test drive immediately. Questions about the car were answered appropriately. Tom the financial manager was helpful and friendly. The deal was closed in a timely fashion.

Mandah9

15 de may. de 2016

From the minute I walked in, everyone was super sweet. Not the fake salesman sweet either. The sales people didn't force anything on me, and truly did get me the best deal. Even the sales people that were making no money off of me still made sure I had the best experience.

Denise

15 de may. de 2016

Salesman, Richard Liquori, was the most contentious salesman that I have ever dealt with to help me to find an amazing used Jeep Patriot & the best deal possible.Richard stayed in touch with me step by step with updates of the progress of having found, shipped & perfected the car for my inspection & test drive. Richard never pressured me through the process, which I am grateful for.

Dlocol24

14 de may. de 2016

My sells person rob Riker made my buying experience so painless. It was a great experience I will deffenitly recommend you gyus. Can't wait to buy my next car from you. Thank you

dhowell95

13 de may. de 2016

Friendly dealership. No one pushes anything onto you at all and there's someone there to help you when YOU need it. The employees treat you like people and not like money signs.

Christina13

12 de may. de 2016

Rich in the sales department was polite and professional; not at all aggressive or pushy when it came to making a deal. My mother & I both ended up getting vehicles the same weekend because of the customer service, selection and fair pricing. The manager Mr.Pellegrino was very generous in working out the financial end of the deal. Our experience was far superior to any other dealer on the island. We have recommended Brown's several times.

ErinMac

11 de may. de 2016

We NEEDED a truck, had very little money to put down, and had a trade in ( that we owed money on still) ... Needless to say, we were a salesman's worst nightmare. We were not looking for a miracle, but we did not want to be ripped off either. After working with Kevin, we all came to an agreement and we left that afternoon in a new truck. Thank you guys for making this experience not as painful as I thought it was gonna be.

Jk1986

11 de may. de 2016

Have purchased multiple vehicles through car salesman Rob Riker and have always been a Browns satisfied customer. Pretty easy purchase and very helpful with finding what you need. Would definitely recommend!

Jeepgirl130

11 de may. de 2016

I always get nervous looking for a new car and going into dealerships and having to deal with the car salesman but let me tell you. I had no problem at all the salesman who helped me Rob Riker was extremely friendly honest and helpful when I decided on a jeep I wanted he showed me the features... Which in my past experience most salesmen don't. I know he got be the best price he could and I will always return to him. Great guy and you can tell that about him. I had a question a. Few days after I bought.. He immediately called me back and was able to answer all of my questions! Thank you so much Rob

Maureen 64

11 de may. de 2016

Came in and Kevin was so friendly and very knowledgeable!!!! He was not pushy at all and was extremely helpful. We told him what we wanted and how much and he made it happen. We will definitely be dealing only with Browns from now on!!!! Great job Kevin, and thank you!Maureen Gabay

scottg1156

10 de may. de 2016

My wife and I went car shopping on Mothers Day for a new Jeep. Kevin went out of his way to make the deal happen. He was totally professional, no pressure. We told him what we wanted and how much we wanted to spend. Done deal!!!!

Memerd

3 de may. de 2016

We had an appt with another salesman but they were so busy they referred us to Kevin. Kevin made the deal. We knew what we wanted when we arrived. Kevin made the deal happen! Go see Kevin !

Artisan Ken

2 de may. de 2016

After a few high pressure encounters where I felt like my salesman was my adversary and competing with me for the upper hand, I dreaded going into another dealer. 15 minutes with Mel and I started to feel better. 30 min with Mel and I felt I had a partner in the buying experience. I was no longer competing with him but instead he was my advocate to help me make the best decision. Be prepared to spend some time because his is very patient and thorough, as it should be. I would have paid more for this service and experience but instead I also got a very fair deal! Go to browns and ask for Mel. Your welcome!BTW the business manager and guy who handled the final contract were also great to deal with. Sorry I dont remember their names.

ilsb2015

28 de abr. de 2016

Our experience at Brown's dealership was truly exceptional. After extensive research, and numerous frustrating visits to other dealerships, Brown's gave us the absolute lowest price and the most thorough customer service. Our sales consultant, Kevin Salvatore, exceeded our expectations in getting us the absolute best deal on the exact car we wanted. His unparalleled work ethic, and commitment to our satisfaction made our car buying experience smooth and painless.Rich Ruhs, in finance, was incredibly helpful, honest and made finalizing our purchase effortless. I highly recommend Brown's for an honest and pleasant experience.

Unsatisfied Customer

28 de abr. de 2016

When I purchased my Jeep Liberty 70th anniversary edition in 2011 (The third vehicle I purchased from this dealer), I also purchased an extended warranty that was supposed to cover virtually everything for life. I was particularly interested in making sure the sky slider was included in the warranty, and was told it was. I would not have purchased it the sky slider was not covered.Since then, the sky slider has been in for repair at Brown's (3 times) and at the Wilmington, NC dealer (Neuwirth's) where I now live. Apparently, up to now, all these repairs were covered under the new vehicle warranty.Today I brought the vehicle in again to Neuwirth's (second time) for another sky slider issue and was told that the sky slider was not part of my "added care plus" warranty as the new vehicle warranty is now expired and could cost up to $3500 to repair. Apparently when Brown's told me I was getting the best warranty possible, they did not give me the "max care" that would have covered the sky slider.I feel that Brown's either made a "severe" mistake in not giving me the "best" warranty I wanted or deliberately lied about the coverage.I have subsequently spoken to Browns Chrysler and was told that they "thought" the warranty I was sold covered the sky liner top, which it does not. They did go back to Chrysler and apparently tried to upgrade the warranty to the "best" available which I was supposed to get, but Chrysler refused to allow the upgrade. Still, I did not get the "best" warranty available that I was told I was getting.After 5 service visits to dealerships concerning the sky liner top, I feel that Chrysler should have addressed the issue. I now have a roof liner that is severely stained from leakage that Chrysler will not address.In the last visit to the local dealership, the sky liner was "readjusted" which can only be done with a dealership computer, and it is now closed (I paid out of pocket for this adjustment). If Chrysler cannot do anything to make the sky liner more reliable, I guess not opening it and hoping it stays closed is my only option.

Bigsexy

19 de abr. de 2016

I just went in to look before making a decision on the car I wanted the sales person was able to point me in the direction of a better car with all the options fully loaded for the same price He took his time and went over all the buying and leasing options to get me in the car I wanted at the price I wanted I couldn't of had a better experience thank you Mel Blanco for all your help

Lori Vincent

19 de abr. de 2016

This has been the best experience I have EVER had buying a new Car... When we walked in the door and the Sales Manager helped until our Sales Consultant Paul Williams became available, Once passed to Paul the entire experience was managed with professionalism but most important respect and with a personal touch... I would recommend Browns to anyone that would like to be treated with respect, not pressured into any deal and get the best there money can affordsincerelyLori VIncent

renglot

18 de abr. de 2016

First time purchasing a vehicle from Brown's Jeep and very happy I did. Mel Blanco helped me with my purchase and I received a fair price. He was also very friendly and helpful in putting together my order for a Jeep Wrangler Unlimited. Everyone we came in contact with at Brown's was pleasant from sales people to the finance manager we finished our purchase with. I expect future dealings with Brown's service department will be as easy.

billmccrystall

17 de abr. de 2016

We just purchased our fourth vehicle from Browns and are very happy with it. Its always a pleasure dealing with Rich Liquori because he really treats us like family . There is never any pressure and he always listens to see what we really want. During the course of our last purchase, due to death in the family, we had to put everything on hold for over two weeks. When I talked to Rich about it he told me please not to worry about the car and that we would take care of things when my wife and I got back. Always family first. We will continue to buy our cars here. Thank you Rich .

Ama0728

16 de abr. de 2016

I want to thank Rich Ligori for the amazing experience once again with Browns. Richie has sold us numerous cars. He always treats us with the respect and the feeling of family. I would go back to rich again. I love my 2015 renegade and my husbands 3012 Dodge Ram 1500 We have the utmost respect and are very thankful for richi doing right by us always looking out for us!! Thank you Richie. And thank you Browns!!!! We will be back!

Peter Scavo

15 de abr. de 2016

I found Kevin to be very knowledgeable and friendly. Willing to do what was needed to get me the deal I wanted (within reason). Showed a lot of patience and answered all my questions. I would definitely recommend him to my friends and family.

Greengoblin1962

13 de abr. de 2016

My second new vehicle I bought, great dealership, great experience, totally awesome salesman jermal blanco.go out of his way to make the customer happy, straight forward no nonsense, makes you want to come back and buy again.cant say enough good things about him.

Richard Burton

13 de abr. de 2016

Kevin worked hard to get us the best deal possible. He is personable and very knowledgeable. It was a low-pressure experience. Everything we agreed to was carried out. And the car is pretty cool too.

ChrissyP

12 de abr. de 2016

This is the 2nd time we've purchased a car from Brown's. Great customer service. We met Kevin right when we walked in the door and were greated with a friendly smile. He worked with us and patiently answered all of our questions. Great salesman!!! We got the deal done and got our new jeep same day.

Ward B

8 de abr. de 2016

I've been buying cars for 25 years. My experience at this dealership was by far the best. My sales representative as well as everyone else on the sales floor to service was kind courteous and very professional. Never felt like I was being sold a car. My experience has been that most sales people do not know much about the cars that they are selling or their competition. This was not the case at this dealership. The service manager is very polite and was a pleasure to work with I also got a great price on my car. And great financing thank you

George Hartig

6 de abr. de 2016

Would not consider any other dealership or salesman. This is our third vehicle and the experience has always been above reproach. Vehicles are maintained in a professional manner.

Terrich

2 de abr. de 2016

My husband and I had an excellent experience at the Brown's dealership located in Patchogue, NY on March 26, 2016. The sales representative was Jovon Windley. He was extremely helpful, very professional and personable and went out of his way to make us feel comfortable. He was very knowledgeable about the vehicle. He will be highly recommended by us. Needless to say, we did purchase a vehicle, a Cherokee jeep.

ROBERT DENNEHY

1 de abr. de 2016

FROM ORDERING THE NEW CHRYSLER 300 MY SALES REP - MEL BLANCO - HANDLED ALL ASPECTS OF THIS EXPERIENCE IN A TOTALLY PROFESSIONAL MANNER. ALL THROUGH THE PROCESS HE KEPT ME INFORMED AND SCHEDULED THE PICK UP DATE AND TIME CONVENIENT TO MY SCHEDULE INSTEAD OF HIS OWN. HE WENT OVER ALL SYSTEMS ON THE NEW VEHICLE AND WE WERE TOTALLY AT EASE DRIVING THE NEW CAR WHEN WE LEFT THE DEALERSHIP.THE SALES MANAGER THERE, MR JOSEPH GIUNTA MET WITH ME AND MADE SURE WE WERE TOTALLY SATISFIED AND ADVISED US TO CALL HIM IF WE HAD ANY FURTHER QUESTIONS.THE FINANACE MANAGER MR RICH RUHS HAD ALL THE PAPERWORK READY - EXPLAINED ALLTHE PARTICULARS AND CONFIRMED THE MONTHLY COST WAS THE AMOUNT QUOTED BYMEL BLANCO.THE PERSONNEL MENTIONED ABOVE ARE AN ASSET TO THE DEALERSHIP AND SHOULD BERECOGNIZED FOR THEIR PROFESSIONALISMI WOULD HIGHLY RECOMMEND THIS DEALERSHIP IF ASKEDBOB DENNEHY12 HALLEY LANEMILLER PLACE NY 11764

Jnunns

1 de abr. de 2016

Great experience purchasing new jeep. Mel, sales rep was fabulous and knowledgeable about the vehicle. Will, the sales manager, was helpful, knowledgeable and personable making the whole experience easy!

Carol Slack

31 de mar. de 2016

Negotiated sale with my salesman and his manager over the phone. Paid the deposit and exchanged pleasantries with my salesman, ( from whom I had bought another car from 6 weeks ago!) and scheduled a pick up day and time. I then txt a picture of the car with the caption, "Congratulations, this is your new car" to my daughter for whom I bought this car as a gift. She was understandably excited and happy as was I, that is until about 2 hours later.. Received a call from the salesman saying he couldn't find the car when he went out to put the sold sign on it. IT HAD BEEN SOLD AND DELIVERED YESTERDAY! WHAT!!!I'm an adult and if you want to screw with me I can take it, but hurting my kid is unacceptable!!I immediately went to the dealership since they said there was another vehicle that would be a good substitute. That one was 1. a different color 2. was missing the chrome trim 3. had cloth interior instead of leather!! To say the least that was not a deal and after the salesman started to explain to me how this whole debacle was actually my fault, I thought it best that I leave, which is exactly what I did. Can't figure how buying two cars within 6 weeks, paying my deposit in good faith somehow adds up to the customer lacking in responsibility. Call me crazy, but I saw and test drove the car, liked it, paid for it, what am I missing? It's the salesman's responsibility to know which cars are actually available. I will never, ever, buy another car from Brown's again.

Gabriellelili

30 de mar. de 2016

Just purchased a new Jeep Patriot - Kevin was excellent from the start. He made the entire process easy and seamless. I would highly recommend Brown's and Kevin to everyone!

Fgraupe

29 de mar. de 2016

I just leased my current 15 Jeep Grand Cherokee from Chris Lien yesterday and just like the one I purchased for my wife from him in November and the previous Grand Cherokee I traded in for this one, he made the sales experience too easy. He listened to where I needed to be on the price and met it (as he has done on the last 3) he did all the paperwork with the insurance and all that goes into turning in a leased end vehicle with absolutely no effort at all on my part. I've now owned or leased 14 Jeeps and Chris is so good I don't even waist my time shopping around at other dealerships. If you need a Jeep or Chrysler Product he is the man to see !!!

sagejoe

26 de mar. de 2016

Salesmen Mike made it easy and painless. He took the time to find the right car with the options ww asked for. Mike did not give up when my insurance company was closed, he stayed on the phone till he got someone to help us.

atobin99

23 de mar. de 2016

We stopped in at Brown's on a whim, we were actually on our way to another dealership. Paul welcomed us warmly and took the time to show us multiple vehicles with different options, before we settled on a 2016 Compass. He was knowledgeable, friendly and professional. And in the end, he put is a new Jeep at a great value, exactly what we were looking for. We dealt with two managers as well, both gents were informative and personable. Overall, we had a fantastic experience and look forward to future purchases from Browns.

dembr01

22 de mar. de 2016

The folks at Browns were professional, and treated me as if I were the only customer they cared about. Excellent no pressure environment I will recommend them to my friends and family

Raiders4

22 de mar. de 2016

No pressure, no games and no nonsense! Our salesman Jim Van Gordon was friendly and knowledgeable. The manager we dealt with was Anthony Demonte. He was polite and professional. He explained our options and didn't pressure us to make any decisions. These guys are excellent at their jobs and truly know how to treat their customers.

Gianna13

22 de mar. de 2016

This experiece has been great because everyone was very helpful. The staff there was very curtious and really seem to care about there customers. Also everyone there seems very happy to work at this particular dealership.

adamp

21 de mar. de 2016

I would definitely recommend Brown's for your next car purchase or lease. My husband and I went to several other Jeep dealerships on the island, but we had our best experience with Brown's. They were easy to work with and very accommodating. They made car buying the way it should be. They were straight forward. We didn't feel like they were taking advantage of us like we did at other dealerships. Work with Paul!

Kgphoenix

19 de mar. de 2016

Bought or leased 3 vehicles from Browns of patchogue and sent several family members there who purchased a total of 6 vehicles. They absolutely treated us like garbage when we had warranty issues. Chris Mac in the service department is absolutely useless as well as our longtime salesman Rich Roberts.

Vitara

18 de mar. de 2016

The salesman Richard Liquori handled the transaction quickly. confidently. The vehicle was ready ahead of schedule. My wife and I recomend them, will return there first when we need another car. Thank you Richard! Great job!

rtk

12 de mar. de 2016

Kevin Salvatore was exceptional. He went above and beyond in helping us get our new Jeep Grand Cherokee and trade in our Jeep Wrangler. I couldn't have asked for a better salesman. Thanks for everything Kevin. I will be highly recommending you to all my friends and family.

Allplum16

10 de mar. de 2016

Chris Z was very helpful in finding us the car we were looking for and it was delivered as promised,. Kyle even called us as soon as it was taken off the truck so we were able to pick it up a day earlier than expected.

mijogian

8 de mar. de 2016

Jermal was very friendly and professional. He did a great job finding us the perfect car. Our overall experience was awesome. We love the car!

ydgnsiberia

7 de mar. de 2016

I came to Browns after having a bad experience at Merrick. Browns was a good distance away from my home (about 30 minutes) but was totally worth the trip. As soon as I walked into the showroom I was contacted and was seated with my salesperson Paul. Paul was really great and was able to find me a Jeep Wrangler Unlimited that I LOVE. (Lots of cars in stock!) I was trading in a car that I owed money on and they were able to help me with my trade and despite cross-shopping I couldn't find a better deal than what I got at Browns. Paul really made the whole experience a quick and painless one. Management was super professional and friendly and even the financing department (which is always my least favorite part of car buying) was incredibly friendly and fair. From start to finish I was not aggravated once and every one of my concerns was met. Definitely recommend Browns and will be coming back to Browns for any future purchases and service.

buttercup6807

7 de mar. de 2016

My husband and I just purchased a used Jeep through Rich Liguori. Really took care of us. Would do business again! Honest as they come!

twhighsmith

4 de mar. de 2016

This was the best car buying experience EVER!!!!! Hector was absolutely incredible. Rich in the finance department made me feel so comfortable and sure of my purchase. No gimmicks, no false information, and not misleading. 100% professional!!!!!

theresa

3 de mar. de 2016

As we walked into the showroom we were immediately greeted with a smile and a "do you need assistance?" I had a printout of just what I was looking for, the Renegade Trail Hawk. Ironically, it was sitting on the lot. Chris explained everything about the Renegade to me and answered all of my questions. I received a fair trade in for my 2011 wrangler sport which I also purchased from Browns. I've always had excellent service from Browns service department. I can't say enough about Chris, his patience, understanding, and knowledge was outstanding. Thank you Chris.

Wbagnasco

2 de mar. de 2016

If you are looking to buy a new Jeep, the only place you should go is Brown's Jeep Chrysler Dodge . The staff there is amazing. I started my vehicle search online and was contacted by Kyle Benson. He went above and beyond to answer all my questions and meet all my needs. He was there every step of the way to make my car buying experience as effortless as possible. When it was time to purchase my vehicle, Kyle set me up with Bob Hagen. Just like Kyle, Bob was EXCEPTIONAL. He was made me feel welcome from the moment I stepped in the door. I am very apprehensive about car salesman and he put all my fears at ease. I did my homework and shopped around, but Bob was able to give me the best price out there. I was completely satisfied with my car buying experience and will most certainly be going back to Brown's when it is time to get another Jeep. You would be making a HUGE mistake if you did not ask for KYLE and BOB when you are ready to purchase your next vehicle.

NATIVENEWYORKER54

2 de mar. de 2016

We just bought a 2015 Chrysler 300 limited. our experience was excellent.our sales rep James Kubik was so good. He showed us the car we wanted we like it.He worked the papers for us. Got a great price and a great rate on it. He worked the numbers on it. He got the numbers what we wanted. Excellent sales rep. After we signed he explained all aspects on the car inside and out. I would recommend if you are looking for a car go to BROWNS AUTO GROUP IN PATCHOGUE NEW YORK AND LOOK FOR JAMES KUBIK SALES REP. I GIVE HIM 1 MILLIONS STARS FOR HIM GETTING US THE CAR . EVERYBODY WAS GREAT THERE. NICE DID NOT FORCE YOU, MADE YOU VERY COMFORABLE TO SHOP. I give RICH RUHS A COMPLMENT TO, HE WAS SO NICE AFTER WE BOUGHT THE CAR. HE EARED HIS TITLE BEING MANAGER. AGAIN HE WAS KIND AND HE DID NOT PUSH US. ON BUYING ANY EXTRA PRODUCTS. So if you were looking for a car go to browns in Patchogue and see James kubik to buy a car and Rich Ruhs. You will never have the excellent experance on buying a care. They are great and beautiful people, selling cars. We came from RIVERHEAD NY TO BUY A CAR AT THIS DEALERSHIP. So they are doing a great job. So down there. ARNIE AND KEN FROM RIVERHEAD NEW YORK

lauren812

1 de mar. de 2016

Kevin was great from the moment we met him as we walked into the door. He listened to what we were looking for, he was super friendly, and very knowledgeable about the Jeep we were looking into. He was also excellent while helping us deal with an issue we has with our insurance company. It felt like we were there working along with a friend. We are so excited to have our new Jeep and will recommend him and the dealership to all friends and family!

gharley

29 de feb. de 2016

Very friendly atmosphere. Working with Michael was great. Took the time to answer all my questions and was very professional while working out the deal. Very satisfied with my experience from Browns Jeep. Michael worked very hard to make sure everything went as smooth as possible. Car came in with no problems and seamlessly!

Latitude 2016

29 de feb. de 2016

If you are looking for a car in the Patchogue area I strongly recommend Browns and ask to speak to Mel Blanco as your sales representative. The man is a gentle giant. He by no means fits the stereotypical "car salesman" profile. A genuinely good soul. No pressure, no double talk, no BS. You feel safe, comfortable and not taken advantage of. This is especially true as I was there alone and a woman. Truly a kind individual and helpful in every sense of the word. He makes you feel as if he is more concerned about your needs, wants, and concerns rather than his. Mel is truly a rare breed in the automotive sales field. I was blessed to literally "bump into" him. Not to mention the fact hat i tortured the poor man and he never wavered from his gentle, kind ways.Cannot recommend him or the dealer any more. Mel truly is a class act all the way.I will certainly buy my next car from him.

Joe&Lori

29 de feb. de 2016

my husband and I had a wonderful experience, We dealt with Robert Riker, he came recommended to us, and I can see why. He was very professional and honest with us. I would HIGHLY recommend him to anyone and when our lease is up we will DEFINITLY be seeing him again!

Lyn_&_Sean

29 de feb. de 2016

Great experience. We dealt with Bob Riker, Rich Roberts and Mike Pellegrino. We were very satisfied with the all around team effort. Everyone was very helpfull and friendly. Bob Riker made this transaction with trading in my used SUV and purchasing a 2016 Jeep Patriot a very smooth and enjoyable experience. If you are looking for either a new or used car or truck, Stop in and talk to Rob Riker and the team at Browns and tell him Lyn and Sean sent you.

Gumby1way

29 de feb. de 2016

Brown's made my dad want to buy from them in 2014 and now me it 2016 and when it is time to buy again there is no doubt that I would choose anyone but browns to buy from.

EquestrianJill

27 de feb. de 2016

I have leased several cars from multiple dealers... this was by far the best experience I have ever had. Paul was a pleasure to work with, did a great job, listened to my needs, and made everything hassle-free . I have already recommended Brown's to a friend. I LOVE my new Grand Cherokee and would absolutely come back to Brown's!

gabe

27 de feb. de 2016

great experience, Richard A Liquori was fantastic A true gentleman Honest and hard working making my buying experience a pleasure. Really cared about his customers.

Madythenanny

25 de feb. de 2016

Great experience ask for Mel Blanco. Very nice to deal with. They were friendly and accomdating . They made the deal happen and made sure I was happy. Mel explained all the features. He sat in the car with me and explained Bluetooth, and gear shift options. He pretty much went over everything and made sure I understood how everything worked. He was patient and kind

ddburns

23 de feb. de 2016

Mel and Rich did a great job and made our purchase easy. Really like our new Dodge Durango. Great family vehicle and would recommend Brown's

Miznofi777

20 de feb. de 2016

I was so impressed with the care and patience in working with my difficult father provided by Mel Blanco. I never felt like I was a bother! He truly earned a loyal customer! He called on Joe Giunta to help my father crunch numbers and I was impressed at how they worked with me! I left with my jeep the same day!

katelync

19 de feb. de 2016

I walked in nervous and unsure and the minute I met Chris I got a good vibe. He made me feel relaxed and was super knowledgable to what he was talking about. As the process went on I realized there wasn't any bullsh**t I needed to worry about and that I was in good hands. I recommend this dealership because they have professional staff that go above and beyond for their customers. Overall excellent experience compared to my last car purchasing ordeal. Great job! So excited to be able to call this "my dealership" now.

bentleyman1

18 de feb. de 2016

I walked into Browns Chrysler Jeep Dodge Ram this morning expecting to take a look at a new 300 because I was at the end of my current lease on a 2013 Chrysler 300S. I met with a sales associate I had used previously named Mel Blanco. Mel was the typical stand-up guy I had known from my last exoerience 3 years ago for my current 300S. Well, as usual, Mel took the time to make sure I was being offered exactly what I wanted, which was a new 300S. And it was seamless. Mel not only worked with me on the turn in process for my 300S coming off lease, but also got me into another 300S with more options and a monthly lease that was smaller than my original. My hat's off to Mel and the Sales Manager Joe Giunta who made this a pleasurable experience. We walked in at 10:30 this morning and went home with the new car at 5:15 this afternoon. How much better than that could you expect? No bumps, no hiccups, no playing with the numbers. Mel was as professional as they come. P.S. - this is my 8th vehicle from Browns. I have been buying or leasing cars and Jeeps there since 1995. And it won't be the last....

A. Hamilton

17 de feb. de 2016

Mike Fulfree shared superior product knowledge, extreme professionalism and sincere courtesy as he fulfilled an important request...a seamless transaction. His high energy, upbeat attitude and overall positive personality added to the seamlessness of the lease of a new Jeep. Bill Neikam, Business Manager, was also instrumental in facilitating a positive experience. Mike and Bill reinforced the family feeling that is the Brown's tradition. A truly satisfied customer, I look forward to a continued relationship, and will enjoy sharing positive recommendations!

Brett&Steph

17 de feb. de 2016

I strongly recommend buying from Brown's! Our salesman Rich and manager Joe made the whole buying experience a pleasure! I will be buying all my cars form Brown's form now on!

John Loehr

17 de feb. de 2016

I have now purchased three vehicles from Brown's and have never had a better experience buying a vehicle until I met Jermal Blanco. He is the most professional, knowledgeable, honest, and accommodating salesman I have ever dealt with. Most recently I visited Mel with my wife and a close friend who both wanted to buy new vehicles and in a short time Mel found them both the vehicles they wanted and sold two vehicles that day. Mel is a pleasure to deal with and never pressures you and goes out of his way to see that you leave happy. I will be back in March to purchase another vehicle for my father in law and look forward to working with Mel again. In my opinion Mel is Brown's best asset!

5jeepsandcounting

16 de feb. de 2016

I have purchased dozens of cars and I have to say Brown's was the best experience ever. After working with another Jeep dealership unsuccessfully, it was refreshing to find a dealership willing to put the customer first. Unlike others who play games with hidden fees and trade-in values, Brown's was honest and fair throughout the entire transaction. I called late Friday night to inquire about a Jeep they had in inventory, and met them at 10am the next day. The truck was waiting out front, and the salesman, Mike Gedell, was waiting to speak with me. He was professional, polite and knowledgeable and very easy to work with. Tom, the finance manager, didn't play any games and was even more polite and professional then Mike, if that is possible. Between the two of them they were able to get my trade in assessed, financing arranged (at a very competitive rate) and the new Jeep prepped by 1pm that day. I would highly recommend Brown's - there are no hidden fees or gimmicks, they have the best inventory and they don't play games. I bought my 5th Wrangler from them, and I would definitely buy from them next time.

cmg823

15 de feb. de 2016

We went down to look at a mini van for my wife and salesman Mel and finance guy Bill were a pleasure to deal with.the deal was done quickly and the were very knowledgeable and helpful in all aspects of the sale.

KimmerP77

15 de feb. de 2016

I came to Browns with a specific type of car with a list of must-have demands in mind. I was greeted by a very friendly and accomadating William Reilly and introduced to my salesman Javon Windley. What I didn't put that poor guy through! He pleasantly assisted me while I went through about six cars. He listened to every want I presented him with and offered solid honest advice so that I left the dealership with exactly what I needed. Upon finding a vehicle that I fell in love with he made the purchasing process simple and actually enjoyable with his easy going and friendly attitude. I never once felt pressured or bullied into buying something outside of my desired range. I put my deposit down on Sunday with an expected pickup pending financing on Tuesday. Without any prompting Javon called me on Monday just to see if I had any other questions and to let me know that everything was going well with the process. When I arrived on Tuesday he personally showed me all of the features and again made sure I had no questions. I the went to finance and met with Bill. He worked out multiple payment and warranty scenarios so that I had options. He thoroughly explained each option so that I ended up with the best option for me. Overall EXCELLENT experience and not only will I buy from Browns again but I will refer everyone here.

Cg1028

14 de feb. de 2016

So in love with my new jeep.. Thanks to Kevin Diaz for his patience and time I am so happy... Kevin was very understanding and didn't make me feel pressured into anything.. Hands down best dealer awesome place...

Sta & Pat

13 de feb. de 2016

Kevin Salvatore was friendly, courteous, and knowledgeable. He provided high quality sales service and was patient in answering all of our questions and product inquiries. Mr. Salvatore took the time to have the perfect vehicle ready to show us upon arrival, after speaking to us about what we were looking for. He was spot on, and made our car shopping experience a positive one!

Happy Guy

13 de feb. de 2016

It was refreshing to meet a salesmen with Knowledge and personality , We had a honest and enjoyable experience , If your shopping for a Chrysler Vehicle stop by and see Mike Fulfree , tell him Pete sent you

JGC123

13 de feb. de 2016

Our salesman, Harry Stecker, and the finance department were absolutely wonderful to work with. When we strongly considered shopping elsewhere, Harry's professionalism and personality kept us at Browns.

Adam&Val

9 de feb. de 2016

Highly recommend Mike Fulfree to anyone in the market for a new vehicle. He is a true gentleman and treats you as Family. No hidden fees, no surprises!! Won't make a promise he can't fulfill !! Will do anything in his power to make you a satisfied customer!! Very upfront and honest!! A salesman like him is almost impossible to find!! He has a great attitude and keeps you laughing throughout the process. Hope to see him there when I'm ready for my next vehicle!! When you go to Browns you should defiantly ask for him!!!

Jayboyy11

8 de feb. de 2016

Very quick and easy. Paul and bill were very knowledgable and helped out tremendously with explain the process. I was first time car buyer and now I'm a wrangler owner!!!!!! Highly recommend this dealer to all buyers!!!

Nikruga

8 de feb. de 2016

Paul Williams and the finance department were really helpful and friendly. The whole experience was easy and we love our Jeep Wrangler. Browns is a great dealership!

Kharley

6 de feb. de 2016

Great people. Great experience. They don't push you to buy. They work with what you can afford. Very friendly and helpful establishment. Thank you Brown's.

Yeah112

5 de feb. de 2016

Right away you can tell how invested Rich is in his customers: his desk is covered in thank you notes! After dealing with Rich we were able to see why. Rich made us feel very comfortable throughout the buying process and we were very happy with our purchase. Thanks Rich.

bman979

5 de feb. de 2016

Sold me a pre certified car that was previously in an accident and a rental car without telling me. Save yourself the stress and shop elsewhere. They are a very shady and deceptive dealership. Thought I was getting a great deal and was so happy when I first bought the car. Then a few months into driving it the problems started and they wanted nothing to do with helping me. Weather stripping went, breaks and rotors needed repair. Then when I was looking into selling the car years later I come to find out it was in an accident and a rental. They failed to ever mention that when I was buying it and used sneaky tactics to weasel their way around mentioning it.

Stept57

3 de feb. de 2016

My wife and I came to this dealership simply because it was local. We were greeted by Mike Fulfree. The second we met him it was all Uphill from there. Great guy, no pressure and knows every vehicle in his inventory. We ended up going with a Grand Cherokee Altitude and couldn't be happier! Mike took his time with us to go over every detail of the vehicle, and every option. The finance guy was a gem! Went over every number and was on point! No hidden fees very cut and dry. At the last minute we decided to add rain guards and navigation activation and with out delay Mike took care of it and got it done while we met with finance. It's not just about the dealership its about the salesmen/people, and Mike is now our go to guy for life. The entire Browns team makes you feel like your at a family party. Mike if you read this thanks man! your the best! From Tyler And Tabitha!

Cmer1960

3 de feb. de 2016

My salesman was very professional and courteous. He was well informed with the vehicles they sell, and was very helpful with my purchase. He was patient and answered all my questions and my concerns. I was able to purchase the exact vehicle that I wanted, thanks to his professional guidance. Thanks Brown's!!!

hem1024

1 de feb. de 2016

My husband and I went in with a payment in mind. The salesman Matt Hogan did everything he could to keep us at that price.

Dominique615

1 de feb. de 2016

Great experience, everyone was very friendly and atentative. Noel was such a pleasure to work with. Best car salesman we have ever dealt with. Will definitely be going back in the future to use him and would recommend him to anyone. Overall wonderful experience.

alk1325

1 de feb. de 2016

Amazing! Kevin Salvatore is an awesome salesmen! The process was quick & easy. He made sure I got everything I wanted & more for the perfect price! Love my Grand Cherokee Limted!!

Chalo1629

1 de feb. de 2016

If you ever need to find a place to get your next car this is the place .. Good service and quick! I was able to get my car within 2 days

Jeep addy2

1 de feb. de 2016

Great customer service, my salesmen jovan was very pleasant to work with. Told him what I wanted to spend, and he did not push further. My car was ready when I went to pick it up and getting threw finance was a breeze. Bill was very pleasant to work with.

gman76

31 de ene. de 2016

I recently leased a 2015 Jeep Grand Cherokee Summit from Brown's Jeep and had an EXCELLENT experience. Let's just say if I could give higher than 5 stars, I would! The entire team, but specifically our consultant Kevin Diaz along with the management team, is very professional and really took all the stress and hassle of car buying and made it an enjoyable process. He worked extremely hard to make sure that my family and I were going to get into the vehicle we wanted at an amazing price. To top it off, they were committed to finding exactly the vehicle I wanted, and within 24 hours had brought it in, which we picked up on Christmas Eve. I highly recommend Kevin Diaz and the entire Brown's team and will certainly use them again in the future. They clearly demonstrated that buying a car can still be an enjoyable and exciting experience! Thank you Kevin and team, we appreciate all your help. - Greg T.

Steve1271

30 de ene. de 2016

Today we picked up the third vehicle we either purchased or leased from Browns. Rich and the entire staff were patient and helpful. Their no pressure approach makes for a great buying experience. We have in the past and will continue to recommend Browns to our family and friends. Thanks again Rich we love this truck.

mike1231

30 de ene. de 2016

Just leased another vehicle from Browns Jovan was our salesman what a great job he did. showed complete concern for all our issues and showed us how to get the best deal. The all process was painless.our family have been getting my vehicles from Browns since 1997 never go any where else. Always recommend this dealer and will continue to do so.

Johnathan Move

29 de ene. de 2016

Was referred here from a friend and met Charles Kennedy on the used side. This guy is a great guys and also is straight forward. I will definitely be back very soon once I get another vehicle. Picked up a 2016 Ram Sport Crew Cab.

Pam Pomeranz

27 de ene. de 2016

My family has purchased all our cars from Browns and the experience is always the same - awesome. Our salesman, Rob Riker was curteous knowledgeable and friendly. His manager, Rich Dorfman got us taken care of quickly and efficiently

MDC

26 de ene. de 2016

I live in Levittown some 30 miles away from Patchogue and always end up back at Browns. They are the best.They have always given me the best price and never came back to me with any added or hidden costs. Always a great experience. Dealt with Harry and Noel in sales this time, both very knowledgeable of their product line. From beginning to end, no issues. I recommend family and friends all the time and they have all experienced the same results.

Fatdadd25

24 de ene. de 2016

This is my third vehicle brought at Browns ram and always had a great experience . Chris Lien has always been my sales rep who's never steered me wrong and has given me a good deal on all my vehicles.l would recommend him highly

andyman

23 de ene. de 2016

"Veni, vidi, vici" they exceeded my expectations. we looked at the stock........ we drove one around............then we came back the next day and drove it away!

Kevin R

22 de ene. de 2016

Pleasant experience. Kevin Diaz is great to deal with. He is a attentive to his customers and goes out of his way to make the process painless. All parties involved made the buying experience enjoyable.

ashleyml22

21 de ene. de 2016

I purchased my new car from Rob Riker. He made the experience easy with no pressure. I will be recommending him to all my friends and family.

mosoutelo

20 de ene. de 2016

I went in with my son and wife, I was helped by Hector. Hector was very nice to my family and I, he gave us a great price on the car we purchased.

Jeepgirl

20 de ene. de 2016

I worked with Mel Blanco to find the perfect jeep. He looked closely for all the amenities I wanted I felt comfortable and taken care of. Couldn't ask for more.

Dealerreviewer2016

20 de ene. de 2016

Please allow me to convey that I usually do not leave feedback, as my schedule is extremely busy. However, in this specific instance I feel it's warranted. My personal experience with the Browns Dealership was simply wonderful, from the minute I entered the beautiful showroom I was treated very nicely.The Salesman who assisted my new car purchase was Mel Blanco, in my opinion he is a true gentlemen and someone I would recommend to my family and friends. Mel's no pressure, extremely knowledgeable and welcoming charm simply put me at ease and made me feel comfortable with the rather large purchase I was preparing to make.I am very thankful to Mel and the entire Browns Dealership family for making my new car purchase an Outstanding and truly Wonderful experience.Warm Regards,Frank Sanfilippo

Katy11580

19 de ene. de 2016

I just got a great deal on a lease for a Jeep Compass. Rich Roberts was the Salesman whom I dealt with. He made the entire experience pleasant, quick and painless...Rich is a very personable and knowledgeable Salesman who seemed to really care that I got the best deal possible. This will be the 5th time I've leased a car (the 1st time from Jeep) and it was the best experience I have had with any other dealership or Salesman! I will definitely be coming back to see Rich when my lease is up!~Kathryne Pettigrew 1/19/16

BMB

19 de ene. de 2016

We are very pleased with the purchase of our new Durango from Browns. Rich Roberts provided us with an excellent "no pressure" car buying experience and he was a pleasure to work with.

Ashley23

19 de ene. de 2016

Very helpful and had all I wanted, everyone there was very friendly. Top of the line of the service, would recommend! Very pleased with everything.

Anthony945

16 de ene. de 2016

We had the pleasure of working with Sal DiStefano who helped get us behind the wheel of a 2015 Grand Cherokee Laredo. Sal is an absolute asset to the organization. Sal was kind enough to give us quotes on a number of different trim levels before we settled upon the Laredo. He was easy going and very responsive throughout the sale and was an absolute pleasure to deal with. In fact, from start to finish, the deal really could not have gone any smoother. We would highly recommend Sal to anyone looking to lease a new Jeep!

antcat69

15 de ene. de 2016

I have purchased a lot of vehicles in my life time and this purchase was the best I have had. James made it very easy with no hassles. I met James at 1PM and I picked up my truck at 3:30. Fast and easy is what I will tell my friends. Great dealership !!!!!!!!!

John

15 de ene. de 2016

I recently purchased a new Jeep Wrangler from Brown's and was absolutely thrilled with the sales experience. My purchase was handled expertly by two salesman, James Kubik and Mel Blanco, both of whom were extremely professional, well-versed in the specifics of the vehicle I was interested in purchasing along with the various options that were available for it. They didn't put any pressure on me whatsoever towards making any decisions during the buying process, rather they gave me the relevant information and let me arrive at my own decisions. The Jeep I settled on was a factory order and I was pleased that the it arrived at the dealership several weeks earlier than we had expected. Most importantly, I saved significant money by purchasing my new Jeep from Brown's as they were able to beat the price by a significant amount from those that I had received on the same vehicle (with the same options) from other local Jeep dealerships.

robpoachatgmail.com

14 de ene. de 2016

Let me start with the fact that I HATE car shopping so you can imagine that coming off lease I was not looking forward to going to the dealership. With all that said the team at Browns Jeep, specifically Rich Liquori and Tom Riley made this one of the easiest, stress free experiences I've ever had with a dealership. I would highly recommend you go down and see Rich if you're in the market for a vehicle; and I'm not just saying that... I advised a friend to go check them out and when she bought a car from them I received a $100 check for the referral!!Rich, Tom and the rest of the Brown team Thank You for helping me get into the truck I wanted but more importantly for changing my impression on car shopping. You've made a new customer, fan and promoter. - Rob Poach

Bgigs23

13 de ene. de 2016

The dealership was so friendly and helpful to me. Being the first time buying/leasing, I was really nervous that I would be forced into something I didn't want or they wouldn't be patient with me. My dealer did a fantastic job showing me all my options and helped me find the best jeep for me!

grumman

13 de ene. de 2016

Very friendly, professional, not pushy. Great Prices!!!My salesmen Harry was the best. I felt like I bought a car from my dadThe Finance guy was gentlemen

Justin27

13 de ene. de 2016

I recommend here for anyone looking for jeeps and helpful salesmen to help you pick out the selection that best suits you. Best car shopping experience yet

Hennessy11b

12 de ene. de 2016

My experience with NOel Belmonte at Browns jeep far exceeded my expectations. His professionalism as well as knowledge of all vehicles I was interested in made my time at Browns unexpectedly relaxing. I couldn't be happier with my new 2015 Jeep Grand Cherokee overland. I would absolutely recommend Noel as well as Browns jeep dealer to anyone looking into purchasing a vehicle new or used.

adina91

10 de ene. de 2016

I have been car shopping and this place ended up being the one. Every dealership i went to tried ripping me off. This place did not push me to buy anything. The salesman i had was Charlie. He was straight foward with everything. Very laid back. InHe was awesome. This place definitely works with you in buying a vehicle. I highly recommend this place.

Steflanz

9 de ene. de 2016

I was buying a car for the first time, Rob Riker walked me through the process step by step and helped me find the price that would work for me and my budget. He didn't try and sell me on anything I couldn't afford. He's awesome and honest. I would highly recommended him to anyone going to Browns, I will definitely be returning to him!

Jrimbri

6 de ene. de 2016

I came in looking for a 16 scat pack. I've been to 6 dealers prior. I dealt with TJ in Internet sales and Rich in person. After looking at several vehicles. We agreed on a vehicle and price. There was no lying throughout the process. Every number I was told was truthful and didn't change later on. Rich is amazing and I will be back for my Dodge Ram in the future.

lakest1951

6 de ene. de 2016

My salesman Harry was a pleasure to work with and was very educated about the vehicle. Harry assisted me during the delivery and I would highly recommend him to family and friends.

Laxjunkie6

6 de ene. de 2016

I originally had a 2001 Jeep Wrangler, until a drunk driver hit it and totaled it out. Knowing rentals don't last forever, I headed down to Brown's Jeep Chrysler Dodge where I sat with Scott Scaturro and we went over our options. Very professional, was not pushy by any means, and did whatever he could to get me into not just any vehicle but something I would be happy with - which was a 2016 Jeep Patriot. Mind you, this was my first time getting something brand new and he couldn't have made the experience any smoother. Go see Scott and the boys down at Brown's Jeep Chrysler Dodge. They definitely get my referrals from this point forward!! - Vic

jeep 2016

5 de ene. de 2016

Went to Brown's to lease my first Jeep Cherokee and I got a great deal !!! No pressure sale at all. Everyone super nice at the dealership. Mel was my salesman and he is very knowledgeable about everything about all the jeeps available as well as every part of leasing. I would recommend Browns Jeep to everyone know !!!

Mclinch84

5 de ene. de 2016

Had a great experience w/ James he's very friendly, patient, helpful, not pushy. Would definitely recommend him to someone looking to get into a new vehicle.

jeep15

5 de ene. de 2016

Very professional staff. No games. Process was smooth and easy. Visited three other Jeep dealerships before this one. Should've saved myself the hassle. This place was by far the best.

rambaby

4 de ene. de 2016

The people working there is what makes this place great. Mel and Will really care about making their costumers happy and getting us the best deal possible.

schmidtram1500

4 de ene. de 2016

Noel my salesman was very professional, answered all questions right away. Was not pushy, listened to what I was looking for, did the research and closed the deal. Had us in and out faster than any dealership I have ever dealt with. I will recommend Noel, and Browns to my family and friends!

jrhavens23

3 de ene. de 2016

Just picked up my new Jeep Grand Cherokee from Brown's. Noel Belmonte did an exceptional job helping me through the whole process. Everything went very smoothly, and he was able to reduce my payments by $70 more than other dealerships I visited. I would highly recommend both Brown's and Noel Belmonte for their services.

Mbfd560

3 de ene. de 2016

Mike and Chris did a great job putting us in the truck that we wanted. We would definitely recommend Browns and both of those guys. Anthony & Denise Capersino

jim888

3 de ene. de 2016

After months of research we isolated our focus to the jeep Cherokee and Paul Williams patience and the staff at Brown's helped us pick a vehicle that was a perfect fit for our family.

ralph3795

2 de ene. de 2016

I dealt with Rich Roberts at Brown's. Very professional, polite, friendly. Found me the Durango I wanted and worked hard to get me the best price! I love my new Durango and I am very glad I dealt with Rich Roberts and everyone at Brown's.

badassdurango

1 de ene. de 2016

After days of negotiating , i dealt with Jovan Windley , came to a deal that i was very comfortable with, Jovan was very straight to the point! which is the only way to deal with me ! so i loved that ! Absolutely love my new 2015 Dodge Durango , as long as this young man is working at Brown's , he will always get my business !

Kamm96

31 de dic. de 2015

im extremly happy with the help I received from Browns. I received a flyer from Hector Alvarez, and I made an appointment to go see him with my dad. He was more than helpful, he didn't only help me find an amazing car but he made me very happy. He also helped with explaining things to my dad in Spanish that I didn't know how to say. I couldn't be happier with my experience, I appreictae all the effort that was made :)

cboose13

31 de dic. de 2015

Richard Liquori, the salesman who helped me, was very friendly and informative. He made the experience very simple and enjoyable. He was very courteous and knowledgeable.

Anthony

31 de dic. de 2015

I'm in the military and was looking for a particular type of midsize SUV. I searched, using the USAA car buying app and the top ten vehicles that met my needs were located at this one dealership. I've previously been to other dealerships and never received the attention and service I was given from Rich and Charlie. I visited the dealership on a Wednesday, during the busiest week in the year (just after Christmas). Rather than having me wait for someone available and Rich even though it was his off day, introduced himself and showed me around. He listened to what I wanted and proceeded to show me vehicles that he thought would meet my needs. There was no pressure, no sales pitch, he just let the vehicles speak for themselves. After I selected my Jeep Patriot, Rich and Charlie were unbelievably fantastic to work with. They have also been very courteous and accommodating to military members. They paperwork was seamless and I received a better deal than I could imagined on a preowned vehicle. I would definitely recommend any of friends and colleagues to go to Browns and meet with Rich and Charlie on their car needs. I'm am now sold on being a lifelong customer. This is the way car buying should happen!

AnthonyL

31 de dic. de 2015

These days we can grab a tablet and find the car we want and the dealer it is located at within minutes. We can even price shop over the phone. So for me, it coms down to service and support. I Live in Huntington but I travel to Browns because I know what I am going to get there. The family owned, closely held, business model prevails and every experience is a positive one. This last purchase was my 7th with Browns.

Tracy1214

30 de dic. de 2015

Our overall experience with Browns was very positive. Harry was very knowledgable about trustworthy. Bill in financing was equally pleasant. Highly recommend the team at Browns

Kkay

30 de dic. de 2015

As soon as Michael walked up to us I knew he was the perfect match in helping us find the Jeep Wrangler we wanted. He showed us exactly what we were looking for and was very helpful in explaining everything about the Jeep and what we were going to need to Lease it. I would highly recommend people to go to Browns ..We walked out tonight with a Jeep that we love and look forward to returning to Browns for future vehicles.

Durango2015

30 de dic. de 2015

My husband's family have been purchasing vehicles from Browns since 1971! Whenever we need a vehicle we always go to Browns. My latest is a beautiful Dodge Durango Limited after turning in the 2009 Jeep Commander we bought from them. From start to finish we are treated like family. Everyone is so nice. Our salesman Mel Blanco went out of his way to make sure we found the perfect vehicle. William Reilly made sure we were happy with the purchase price and Richard Ruhs made signing the contract painless. He even had us laughing! We highly recommend Browns!

jcotter

29 de dic. de 2015

This is the second jeep I bought from Michael and Brown's in the past two months. Mike was amazing, he followed through on all of his promises. There are now 2 happy Jeep owners in the family.

goldenfinn

28 de dic. de 2015

Our experience with Kevin Salvatore was very positive and pleasant. Since there are so many different types of jeep Wranglers to choose from, his knowledge of Jeep Wranglers assisted my wife and I to purchase the most appropriate Jeep Wrangler for my wife for a Christmas present. Kevin was extremely patient and friendly adding to our overall excellent experience. I would highly recommend him if your looking for a new Jeep Wrangler. We bought a Jeep Wrangler Sport in which she absolutely loves!!!Thanks Again Kevin & Brown's

Karen Mac

28 de dic. de 2015

Not only was my salesman very kind, professional and helpful, everyone I interacted with at Brown's was. We will highly recommend Brown's dealership and to definitely go see Michael Fulfree. Thanks for a great experience buying my new Chrysler Town & Country, Brown's!!!

skay123456

27 de dic. de 2015

Browns was a great dealership to work with. Made the entire buying experience stress free and simple. Our sales rep James Kubik was super helpful and got right to the point (which we loved) Couldn't have been easier! Thank you for everything Browns & James Kubik! We will always purchase our new cars from Browns!

Lfields989

27 de dic. de 2015

This was my first time leasing a car and the experience was just wonderful. Normally when any person has the thought of stepping foot into a dealership, there are feelings of stress and anxiety knowing that some salesmen can be overwhelming. Here at Browns 112, my salesmen Mel was completely the opposite. I could not have asked for a better encounter. He was understanding as to what my wants and needs were and went above and beyond to get me that within the price range I had. The finance manager Tom was very pleasant to deal with to finalizing my paper. Everyone on the Browns 112 team was wonderful! Knowing that this was such an easy and stress-free experience I look forward to dealing with Mel and the Browns 112 team once again when my 39 months are up. Thank you Mel for everything!

MGreco

26 de dic. de 2015

Just want to say what a simple and enjoyable experience it was to purchase our new Ram 1500 at Brown's. Our sales rep Mike Fulfree as well as the rest of the staff did an exceptional job. His personality and work ethic made it an easy choice to buy at this dealership. My wife and I would definitely recommend purchasing your next vehicle here. The process from the moment we first walked in until the moment we drove off in our new truck was entirely hassle free. Thank you for all of your assistance in finding the right truck for my family and I.

Sheet4273

24 de dic. de 2015

Just want to thank everyone at Brown's for there professional approach, excellent service and no pressure purchase. Special thanks to an excellent salesman Kevin Diaz who I have purchased my past 2 Durangos from. Kevin even came in on his day off to help me make my new Durango a Christmas suprise for my wife. There is no question my next purchase will be at Brown's and with Kevin. Thanks again, Happy Holidays

GODNCHARGE

23 de dic. de 2015

The entire staff was very professional and Mel Blanco Sales Representative, made the experience pleasurable. He is very knowledgeable and Technically savvy. I will recommend my friends to make a visit if they are interested in purchasing a new or used vehicle.

BillM

23 de dic. de 2015

Just picked up my new Grand Cherokee and I think it was the easiest car buying experience I have ever had. Rich went out of his way to find the vehicle, with the exact options, I was looking for. He was extremely knowledgable and answered all our questions both during the buying process and when he delivered the car.Since picking up the car he has followed up to make sure that everything was perfect.I can't think of any reason i would ever go anywhere else to buy a car.

Tom

22 de dic. de 2015

Got prices from 3 other dealers and then went to Browns. Mel Blanco was my salesman, I told him what I was looking and when I was buying. NO HASSLES. Mel didn't try to "sell" me anything I din't want all he did was give me the best price in less than 5 minutes. Mel was polite, down to earth and easy to do business with. If you are looking for a Dodge go to Brown's and ask for Mel.

Cory and Kass

21 de dic. de 2015

Being hesitant on making a vehicle purchase due to past experiences at another dealership I was dreading going through the process again. I came into the dealership, not knowing exactly what I wanted, just general browsing. Rich Liquori came to the rescue - he knew what I liked. Very informative, friendly, funny and straight to the point. He helped pick out the car that best met our standards and I wound up driving it home the next day! There was no beating around the bush with false info, high prices and outrageous scams - he helped us reach a price that couldn't be contested by any other dealership in most states, let alone New York! I can say we are truly happy with our Dodge Charger. Sweet Ride!!Thanks - Much Appreciated,Cory and Kass

greg

20 de dic. de 2015

I was considering purchasing a replacement for my aging Grand Cherokee. Mike Gedell located the vehicle I was looking for. Mike was friendly, knowledgeable and attentive. Communications were excellent and the overall experience a pleasure.

Nicole77

19 de dic. de 2015

My husband and I needed a family car because we have a baby on the way. After a lot of research we decided on the new 2016 Jeep Cherokee. This was our first time buying a brand new vehicle, and this dealership came highly recommended by many people. We delt with Scott Scaturro. Scott was professional, friendly, knowledgable, patient and helpful in every way. Everyone always says buying a new vehicle is so stressful, but there was nothing stressful about our experience. We ended up getting exactly what we wanted and more.

aggragets

18 de dic. de 2015

I;ve been working with James AND Rich Ruhs for years and always a Happy and Pleasurable experience! Keep this Guys happy and your Business will Cherish! WINNER!JOHN ORAVETS

John Tedesco

17 de dic. de 2015

I arrived at Brown's to just browse at Ram 1500 trucks. Michael Fulfree met me at the door and the next day I was driving away in my new Ram Big Horn 1500. Mike is the Best! His knowledge, professionalism, personality and courtesy are exceptional. He communicated with me every step of the way and quickly mitigated a few issues that arose during the process. I couldn't ask for a better experience, but wait, it got better...When I arrived to pick up my Ram, Michael and Rich Ruhs in finance treated my 6 year old son, my sister and I like family. I have and will highly recommend them to my family and friends. Thank you to Michael, Rich and all at Brown's.,

Scott & Annie

15 de dic. de 2015

After buying my first ram 1500 at Browns, when it came time to look for another one we knew there was only one place to go and only one person to see. Rich made it easy and pressure free, just like the first one. Thanks Rich Liquori.

KimieKat

15 de dic. de 2015

Michael Fulfree was not only charismatic and kind, but he did everything he was able to, to get me into a new Jeep Patriot within my price range. I would definitely refer anyone that is shopping for a new vehicle to go see him.

2015 Purchase

15 de dic. de 2015

What a wonderful experience working with Matt. His knowledge, professionalism and expertise of the automobile made our purchases a timely and easy decision., We will be happy to refer our friends and family to Matt and Browns.Dealership.Thank you Matt!

Becrowe24

14 de dic. de 2015

Great service !! Mike was a great guy and made us feel extremely comfortable with purchasing our new jeep! We couldn't be more happy with the whole experience

MannyInNewYork

13 de dic. de 2015

Car shopping the horror. Initially I went to a different dealer I was set upon by salespeople (2 outside and 1 inside). I felt like roadkill being circled by vultures. I turned to my wife and said lets get out of here. I went home and did some research on the web and I saw that Browns had good reviews.A few days later I stopped at Browns while I was out on 112 I hadnt planned to go there that day but as I was passing by I decided to check it out.Much more relaxed atmosphere a week later I was in my new Jeep. Mel Blanco helped me pick something within my budget and with the specs I originally wanted. It turns out he had to factory order it. I didnt want to wait that long and he managed to locate something similar and helped me get sorted out. When I opted for some additional alarm system, Mel walked me down to the service department, spoke with the manager, he even had the tech guy call him directly to make sure that I didnt have to wait to get the work done. I got scheduled for the very next day and the work was done on time just as promised. You cant ask for more than that.So yes, Id recommend this place to a friend for sure. I would also buy another car here.

Mgallo2779

12 de dic. de 2015

This is the second car I've purchased from this dealership, and the second one that Mr. Lien helped me get into. I tell him what I'm looking for, where I need to be financially and we go from there. They want to sell cars and I want to buy one so we work together to make a deal that's good for everyone involved. I'll definitely be back when my leases are up. It's a no brainer.

Sunshn

12 de dic. de 2015

Love Browns jeep this is the 5th Jeep we purchased from Browns , Great sales people , Chris is awesom very professional and helpful , Just love Browns Jeep , Mike pelegrino is awesom was our salesperson the last 4 cars he is manager now ,We have Chris as our new salesperson he's awesome ,Thank You Browns Jeep ,The Hill Family

adelg722

11 de dic. de 2015

Our experience with Mr. Michael Fulfree was very positive and pleasant. His charisma and knowledge of cars assisted my husband and I to purchase the most appropriate vehicle for us. Michael was extremely patient and friendly adding to our overall excellent experience. I would highly recommend him and this dealership to other consumers.

FunFiat500

10 de dic. de 2015

Hassle free. I had a very good experience at Brown's. I purchased a 2015 Fiat 500 and was readily assisted by Eric with locating a car on the lot and valuing my trade. Great serivce

Vinnyfitt

10 de dic. de 2015

No hassle, no rush, no pressure, just a nice smooth experience while purchasing a new vehicle! Working with Mr Blanco felt as if I was with an old friend!

wwalter4

10 de dic. de 2015

Jason didn't force me or pressure me to make any decisions. He explained the differences between the vehicles and let me make the decision. Would highly recommend Browns to anyone. Thanks.

Adam C321

7 de dic. de 2015

I Would Recommend This Dealership To Friends And Family, Staff Here Are Very Friendly. Me And My Mom And My Brother Were Greeted At The Door By Staff. We Worked With James Kubik He Was Very Helpful And Friendly With What I Was Looking For; I Told Him That I Was Looking Into The Renegades And He Showed What They Had And Asked Me If I Wanted To Take One For Test Drive, The Test Drive Was Great And He Even Took Us Down The Road To The Other Lot To Look At Some Renegades That He Had There. I James How Much I Was Looking To Spend Him And His Boss Really Worked Worked With Me To Get A Price Deal. I Ended Up Going With The 2015 Renegade. Joe Giunta The Manager Was Also Very Friendly And Helpful With Getting Me A Good Deal On The Extended Warranty On My New Renegade.

lmacchio

5 de dic. de 2015

We had a fantastic experience with Scott Scaturro and the entire staff at Brown's! Scott was extremely thorough and kept in great communication throughout the process. It couldn't have been any easier and we could not be any happier with our purchase. Thank you, Scott, and the rest of the Brown's Jeep staff!

Danaantretter

5 de dic. de 2015

The best dealer on Long Island. Worked with Mike Fulfree and he was excellent. From start to finish he did his best. I have already sent him business he's that good! Can't say enough about him from his honesty to his very personable personality, just easy to work with!

tom/sue

1 de dic. de 2015

We live in Whitestone Queens and was very unhappy with pushy obnoxious car sales people in our area.We decided to drive out to Long Island to see if we would have better luck.The moment we walked into Browns and was greeted by Richard Liquori we knew immediately that we felt comfortable. Richard showed us vehicles that was in our price range and a good selection of trucks and cars. After a short time he matched us with perfect vehicle with NO PRESSURE. He made our purchase painless . We will definitely be recommending him for our family and friends for future purchases... Thank you !!!

Elmo14

26 de nov. de 2015

I could not be more satisfied with my purchase. Mel Blanco is a very pleasant, patient sales professional. There was no pressure and he worked very hard to make sure I could get exactly what I wanted. This is my second time at Browns and I do not see a reason to go any place else!

Ariana

17 de nov. de 2015

My mom got a Jeep from Browns recently and had a wonderful experience. She absolutely loves her vehicle. So when time came for me to get a car, I went back to Browns. The staff is awesome! Scott N (sales) and Anthony (finance) went above and beyond to get me exactly what I wanted. I am so happy with my 2015 Chrysler 200!! I highly recommend these guys. I researched tons of other places but no one came close to Browns. They definitely work with you to help you get the car you want, and they work with your budget. Awesome experience, I love my car!

Jlyons

14 de nov. de 2015

Walked in late Friday afternoon. Negotiations quick and easy. They took care of loan application thru credit union and insurance change. Picked up truck next morning. In and out of dealership with 2016 truck in 35 minutes

Val & Bob De.

4 de nov. de 2015

We bought a beautiful truck from Brown's and it was a relaxed, pleasant experience! Charles Kennedy was a friendly, non-aggressive salesman, and Keith Mauer was an outstanding Manager, over seeing every detail of our purchase. We got a great warranty , and couldn't be happier with our new vehicle. Thanks, Brown's! Highly recommended :-))

Rose S.

30 de oct. de 2015

Pleasant experience for 1st time at Browns. Salesman was not aggressive. Let them know what you can afford and they will try to get close to your budget. Professional staff. Nice customer service

Jenn0522

27 de oct. de 2015

Browns was truly an amazing experience from start to finish. There was no hassle and no games. Mike Gedell was a pleasure from start to finish as was Rich Ruhs in Finance. Mike truly listened to both my husband and my needs for a new car and pricing as well as considering our trade and giving top value for it. Customer service at Browns was above and beyond....they all went out of the way to answer any questions and concerns and Mike went through my new Town & Country step by step. Even after we left the dealership Mike Gedell has still been helpful with any questions we have had on the features of our new car. I will most definitely be back in 39 months and recommend Browns to everyone along the way!!!!

Nunz363

16 de oct. de 2015

Mike fulfree is the best I had the best experience ever buying from browns jeep mainly because of the professionalism knowledge and comfort mike shows his customers mike is a huge asset to browns jeep as well as a great guy bill in finance and George kortlang in parts are also great guys that go out of thier way to make your buying experience a pleasure sincerely Anthony

anthony12345

7 de oct. de 2015

This is my first experience with Browns Chrysler Dodge Jeep in Patchogue and the first time buying an American made vehicle. I have to say I was quite impressed. Our salsman Harry was very nice and accommodating he wasn't pushy and worked hard to find us the right vehicle. He reviewed and explained each piece of paperwork with us. The prices that he quoted us stayed the same without any hidden charges or changes. Once we purchased the vehicle he explained every feature. I highly recommend this dealership to anyone looking for a good vehicle for a great price. I almost forget to mention that the service department is open until midnight.

johnnyompo

2 de oct. de 2015

Jermal Blanco is a gentleman and was extremely helpful. Michael Pellegrino really helped to make the transaction go smooth by going the extra mile to meet my needs. Thank you for a great experience.

mikeO

29 de sep. de 2015

I took my 2011 jeep Liberty to Browns Jeep for of an overheat issue I was having. I told the service guy I was only overheating at idle and that Im pretty sure its just the fan. A day and a half later after not receiving a call from them I call to ask for status and I am told its my heater core. They even went as far as saying that it leaks on floor board of driver side (it would actually be on passenger side, but that's beside the point). They also recommended I change my thermostat and that i need rear shocks. So I ask how much would it be to fix the heater core and thermostat replacement and they said 1,200 dollars! I knew something wasn't right and told them i would call back. I decided to take my jeep to another mechanic for second opinion. After a recommendation from a friend, I brought my jeep to Mike at Tires Inc. I didnt say anything other than I am overheating at idle. After an hour I received a phone call from the mechanic and he explained it was just the fan. He fixed it for 150 dollars. I then had my shocks checked and they are fine as well. I checked the floor mats on both sides and no leaks or residue which would be hard to not detect considering anti-freeze would leave an oily residue. Browns ended up charging my 138.50 diagnostic fees when I took my jeep. So basically i paid 138 dollars to be lied too for them to try and rip me off. This place is running a dishonest business and is trying to rob people of their money.

Zeke

27 de sep. de 2015

Eric lerner was our salesman who was friendly, courteous and attentive.He was very knowledgeable as was everyone in the dealership.I would recommend him to my friends.

Rickcarol2

27 de sep. de 2015

We just picked up our two new 2016 Saharas! We recommend Jermal Blanco as he is SO helpful and made the process of buying two new Jeeps much easier than we expected. He is extremely competent, friendly.... just a delight to work with! We highly recommend Jermal!

Rizzil

18 de sep. de 2015

Gear shift on Dodge Grand Caravan came off in my wife's hand. Purchased car from Browns with extended warranty. Thought something as basic as the gear shift would be covered. Called service to make appt and inquire as to if covered. Instead, was told to call 1-800 number. Was put on hold 15 minutes and told it wouldn't be covered. Turns out, the repair was necessitated by Browns previous service job on vehicle. Poor customer service skills on phone, poor problem solution skills, just want to get rid of you and get you out of their hair. No problem, you won't have to worry about me ever again.

lovemyfiat

16 de sep. de 2015

2nd car purchased from Browns with Rich Liquori. Transaction even better than the first one. Would recommend to anyone looking to purchase new or used car. Customer for life!

SSouhrada

15 de sep. de 2015

I have been buying and leasing cars for 25 years now and have just had my best experience ever. I wanted to reduce my monthly car payment, and trade in a Jeep Wrangler for a less expensive model. I went to Browns Jeep and was introduced to a salesman, Chris Faraj. I told Chris exactly what I was looking to do, how much I wanted my payment to be, and he listened to what I wanted. He did not try to upsell me and made me very comfortable. I had my 6 year old son with me, and he was treated like a star, not only by Chris but others in the dealership. I drove away last night in my new Jeep Patriot, and could not be happier with my salesman, Chris and the entire team at Browns. This is what buying or leasing a car should feel like! I highly recommend Chris and Browns Jeep for your next vehicle.

Stace123

29 de ago. de 2015

I would definitely recommend buying at this dealer. Mike Gedell and Mike (manager ) were so helpful and accommodating getting me into a ram and deal I was comfortable with. Super friendly, professional and no nonsense dealership and 100 percent satisfied with my car buying experience. So happy with the ram 1500!

Tburnsy

29 de ago. de 2015

After searching/contacting dealers within 50 miles (5 to be exact), we traveled to Brown's in Patchogue. There, we not only got the best price on the Wrangler we were trading in, but also received the lowest price on the exact new Cherokee we were shopping for. Of course we were skeptical, but to our delight the numbers were exactly as stated with no backend fees, or other "voodoo" mathematics. Will Reilly, our salesman, was upfront, to the point and efficient as we cut the deal. We were then transitioned to Mel Blanco who held our hand and walked us through the process from A -Z. It was a Friday in August and originally Mel said we could pick up the car the next day (Saturday). I think he saw the look on our faces as we scrambled to change weekend plans and he said, "hold on, let me see what I can do". He came back and said, "as long as we get all your insurance paperwork, I can get you the car today". We did our part and he delivered! Then, after warranty details and financing with Rich Ruhs, who was equally professional and efficient, Mel went over the vehicle thoroughly with us and we were off to the Hamptons! I've purchased more than a dozen new vehicles in my life and my experience at Brown's with these three gents ranks among the best. A great deal followed by a fast and efficient procurement of the vehicle. For an analogy, I'd say Will Reilly is the engine and Mel Blanco is the drivetrain, while Rich Ruhs is the paint, polish and tires. All three together enabled us to drive away extremely pleased with the entire process!

MicheleS

18 de ago. de 2015

Mike Fulfree is awesome! He made leasing my new jeep a breeze! He is the best floor salesman in Browns. He can get you a great deal and in a new truck in no time! Mike has a lot of energy and he is happy to help you in any way possible. I was nervous to lease a car after you hear so many nightmare stories. Well Mike has given a car salesmen a whole new definition in my book!Buy or lease your car with Mike! You wont regret it! Bill from finance was very hie to work with as well!

esinkevich

18 de ago. de 2015

We just finished buying our third jeep from Jermal Blanco at Browns in Patchogue. Jermal is super helpful, knowledgeable, and friendly and we will continue to buy our cars from him at Brown's, overall great experience!

Mariojeep2015

16 de ago. de 2015

This was the only dealership out of the 5 that I went to that actually took a lot of interest in what I was looking for. The staff was very helpful, especially Jermal Blanco. Also in the financial department, Bill.

Katy V

15 de ago. de 2015

This is the most poorly managed dealership I've ever been to. They LOST my vehicle that I turned in to get my new one and my former leasing company called me to ask where my payments have been or where the car is. When I told then my car was traded in, they said they spoke to the dealership who advised they didn't have it. When I called to find out what was going on, I spoke to the person who sold it to me who said he would get back to me. 2 days later, still no word so I asked to speak to his manager, Rich, who was less than empathetic and seemed completely uninterested in this aggravating situation. He advised he would call me back. He didn't. So my husband called 7 hours later and he admitted they couldn't find the car. Later, he left a voice mail stating they found it. but I just received yet another call from my previous leasing company saying I'm behind in payments so they still haven't received anything from Brown's. Thanks to this delinquent dealership, my credit could be in jeopardy, my aggravation is through the roof, and a ton of time has been wasted. I will shout my experience from the rooftop to prevent anyone else from dealing with this nightmare dealership. STAY AWAY.

Anthony

14 de ago. de 2015

I walked into the showroom and met Mike Fulfree and from that point on the experience was great!Mike made the whole process easy and no pressure and he knows the product.Between Mike and Rich Ruhs in the finance department they made buying my new Ram 1500 a great experience, I highy recommend Mike Fulfree and the sales team at Browns!!

Krissy

8 de ago. de 2015

Went to many dealerships looking to purchase a cross over. Hands down this was the best dealership we've come across in a long time. Michael Fulfree was by far the most attentive, enthusiastic and a total pleasure to deal with. He took the time to find out exactly what our needs and budget was and made sure that we left there totally satisfied. He went above and beyond any salesperson that we have ever dealt with. He took the time to personally make sure that every detail was done before leaving with the vehicle such as setting up the Bluetooth and the Sirrus radio. When we stopped by the dealership the prior day, at least 3 people told us to ask for him. Their exact words were, "he's the best". So we made sure we got his card, came back the next day and we left with exactly what we wanted. I would highly recommend him to any of our family and friends. We will definitely use him and this dealership in the future.

Compass2015

8 de ago. de 2015

Very helpful, very friendly sales consultants. Supportive every step of the way and available 24/7. Would highly recommend this dealership and especially our salesman Michael Fulfree and his manager Will Reilly.

Jennifer

6 de ago. de 2015

I had visited several dealerships browsing for a new car and only when I went to Brown's did I feel comfortable enough to make a deal. The dealership was inviting, low stress and no pushy sales associates. Our salesman Matt Hogan went above and beyond to provide great service. As a result my husband and I got not one, but two cars!

Morgan's

29 de jul. de 2015

Browns found a gem in Michael Fulfree. The best sales Consultant we have ever dealt with. A bright young man with a big future. Thanks Michael!

Brine

27 de jul. de 2015

Mike Fulfree was eager to help us and pleasant. He asked the proper questions to determine our needs in a vehicle and then worked to meet our goals as straightforwardly as he could. Mike answered our questions honestly. He respected our schedules and worked with the Finance Department to ensure our sales transaction was smooth. We look forward to working with Mike Fulfree the next time we buy a car and will recommend him to our family and friends

Terri 1062

25 de jul. de 2015

I was looking at cars on Kelley Blue Book.com and was trying to find out a fair price for a jeep grand Cherokee. I was contacted by Kyle Benson from Brown's Jeep and he set up an appointment for me to come in and see the exact model jeep I was interested in. I was then contacted by Jamal Blanco in the sales department and he had jeep ready and waiting for me to look at in the lot. I never felt any pressure from him and he had another salesman take us out on a test drive. We took test drive with Paul Williams and he was very informative and pleasant to deal with. Paul also helped get me a fair price for the vehicle. I would highly recommend Brown's Jeep to anyone looking to purchase a new car. I usually dread dealing with salesmen, but I was very pleased with the "no pressure" approach at this dealership. Thank you!!

jneubauer33

24 de jul. de 2015

Thanks to my salesman jimmy z. My finance guy Brian all the staff and service at Browns. I have a very pleasant and easy car buying experience here. There was no pressure to buy a car no hidden fees, scams, or b.s... The negotiations were extemely fair and easy. If you want to buy a car and want a dealership that will treat you like a respectful customer should be than this is your place. If you want a dealership they will be fair and give you the best deal and no hassle that this is your place. I highly recommend them to friends and family and will continue to buy my vehicles there. I am very happy with my car and even happier that it was a good deal and an easy process! Thanks Browns.. Jim

Beanchc1966

22 de jul. de 2015

This is the way the process of leasing a new car should be conducted! Friends had recommended the Jeep brand.In our search we decided to stop at Brown's in Patchogue. Busy showroom. My wife and I were checking out the Cherokee Latitude on the floor when a young salesman enthusiastically inquired if anyone was helping us. When we said no, he said he would gladly handle any questions we had. This sales dynamo, Mike Fulfree proceeded to impress us with his knowledge about the car, his candor and good humor. He urged us to look at other dealers saying we would be back. We took his advice and came back to Brown's to sit and talk about getting a lease on a Jeep Latitude. My wife and I appreciated the way he answered all our questions. Moreover, my wife especially liked the way Michael spoke directly to her when she had asked a question. From the beginning of the process to the signing of the lease agreement Mike was there to assist us in any way he could. We cannot say enough about how Mike handled our lease without placing or adding stress to the negotiations. My wife and I agree this was the best situation we have ever been in with any car dealership. Thanks to Mike and all at Brown's.

SUV Lady

21 de jul. de 2015

It was a pleasure walking into Browns and being attended to immediately. On my first visit, I merely wanted some information about the Jeep Renegade. After asking for a brochure for this vehicle, the receptionist not only gave it to me, she introduced me to a salesman who answered every single question I had. This salesman, James, then offered to have me take a test drive so I could assess the strength, power and drive of the Renegade (very important to me). I did go to other dealerships then, to compare their offerings and customer demeanor. I did extensive research on what I wanted in this vehicle. I returned to Browns to purchase/lease. That is when I met Rich Dorfman and Harry Stecker. Harry was my salesman, who went above and beyond to make sure that I would receive the exact Renegade I wanted. He was patient, thorough, and professional in every way. It was very enjoyable working with him on my first Jeep.

JeeperSteve

16 de jul. de 2015

Harry is a total gentlemen, like an uncle or grandpa we would all like to have. That said, he is also efficient, professional, and no nonsense. Long story short, I was interested in a factory Wrangler Sahara order and visited 6 other dealers before coming to Brown's. One dealer insisted that their $300 "dealer fee" was non negotiable and a "standard fee," even as the disclaimer next to the fee stated that the fee WAS negotiable and was also potential additional profit (I walked out). Another dealer wanted $5000 non refundable deposit on a factory order before they would place the order (I RAN out). Came to Brown's and they gave me the most for my trade (within what KBB.com quoted me for it) and also came in slightly under TrueCar price. I like how they do business and deal with customers. Also, Rich in financing had me in and out in ten minutes...no harassing me for extras I know I don't want.

Dakotaman1010

16 de jul. de 2015

Went in to purchase a new Jeep Cherokee. Jermal Blanco helped me out with the car. He was very helpful and professional through all phases of the process.

JP

10 de jul. de 2015

Called dealer twice to go see a vehicle, they said it was there. Told them I was driving 1hr and a half to go see this specific vehicle advertised as a new vehicle 0 miles. When I got there the vehicle wasn't there, they said it was a demo vehicle that the owner's wife was driving w/o a title, they tried to give me a special deal on the vehicle without me looking at it. They said it had over 4,000 miles on it but they had this vehicle listed as new on their website and on Edmunds.com it was just a bad experience and waste of my time for me and my family. Beware the are not honest dealers.

john11

4 de jul. de 2015

Jermal Blanco is Fantastic! I am going to recommend him and this dealer to anyone I know searching for a car / truck. His no pressure sales pitch and willingness to drop his price to meet mine was great.

The Center Moriches Fishing Guys

2 de jul. de 2015

Went to Lease a Ram 1500, I was absolutely uneasy as to getting the price I was looking for or having to come up with a huge down payment. TJ made it super easy to get into the 1500. I was approved within a day for the lease and the down payment was where I needed to be. I walked out there not feeling like I was taken over the coals like I've been in the past from other dealerships.GO TO BROWNS - ASK FOR TJ IN NEW CARS...... THIS GUY JUST GETS IT !!!!!!!

cvigs12

1 de jul. de 2015

Let's just start by saying that we've had our share of car buying experiences and this was the BEST ONE YET!!! MICHAEL FULFREE from Browns Jeep Chrysler Dodge was the most down to earth, trust worthy salesman we've ever dealt with. Most dealerships and car salesman have the worst reputation as scummy and basically just "trying to screw you". You always have your guard up because you think they will pull a fast one on you but not at Browns and Not by Michael. He goes above and beyond for you and is not pushy at all. Basically everything you want a salesman to be.. he is. It was the quickest and easiest experience ever. Owning a business made it extremely hard for us to get down to the dealership so unfortunately we were only able to go at "off" times. When we first got to Browns it was a Sunday before they were closing and basically just wanted to seeprices and inventory. All salesmen were busy and we were greeted by Michael who said to us I'm so sorry I'm busy right now and I want to help you so here's my card tell me exactly what you want text or call me and I will make it happen.. and he did JUST THAT! He made it so easy and convenient and gave us exactly what we wanted for exactly what we asked for!!! If you are in the market for a Jeep make sure you go to Browns and deal with MICHAEL FULFREE! Everyone at Browns was more than amazing and will recommend it to everyone !!!!

AHumphreys

30 de jun. de 2015

Brown's mechanics are the only people who have serviced my car, so needless to say I was not happy when I found the air filter casing had a clip broken off and someone had attempted and failed to glue it back together. 2 months and 5 trips to the service department later, I finally had a replacement installed, however not without much grief. This was solely due to carelessness. Needless to say I will not be returning.

Rpick6

28 de jun. de 2015

After taking a "Wrong Turn" and using Atlantic Chysler Jeep, I went back to Browns and I finally got what I wanted. Brought in my 2012 Ram 1500, and walked out with a 2015 Ram Big Horn with Navigation and a power window. The experience was great, I would recommend it to anyone. The salesman were friendly and helpful but not too pushy. The best dealership I have ever gone to. Will Reily and Jermal Blanco are the best.

JGibby113

28 de jun. de 2015

We had a great experience purchasing our 2015 Cherokee. Salesmen Mike Fulfree was very helpful. He thoroughly explained every feature of the car making sure I understood how to operate everything before I pulled out of the lot. He got us a great deal and was easy to communicate with - even responding to me on his days off! I would highly recommend this dealership. They were very professional and made us feel comfortable making such a big purchase. The Gibsons thank you!

LuvMyBroPhil

26 de jun. de 2015

My personal "New Car Dealership History" - I had not purchased a "New" vehicle since 1988, and I did not know what to expect, or even the right questions to ask.I also have been in the sales profession for 28 years, and I clearly know the difference between a pushy salesmen (typically worried about his/her commission), and other professional sales reps, who I refer to as "Trusted Advisors" (They focus on my needs, my wants, and then propose options + solutions)My initially contact was with Jeff Myers (Sales Manager, I think ?) Jeff was super friendly, AND was very knowledgeable on specific car questions, loan/general paperwork questions, etc. (a nice combination, because I had a long list of questions, and I needed lots of advice.) That was the beginning of my awesome "Customer Experience" as I wound up purchasing the 2015 Chrysler 300c (w/ the 8 speed paddle-shift, Auto Tranny and the V8 Hemi engine, which is a total beast !)Thanks Jeff.Jeff quickly introduced me to his sales rep assigned to me, James Kubik. James was really easy to talk to, gave me a very fair price, made the paperwork seem easy, and went out of his way to really listen to my "car options wish list." Example - After I expressed disappointment that my 300c model did NOT come w/ a rear spoiler, like only the 300s Sport model does, James quickly arranged to have an exact, color-matched, rear spoiler installed on my 300c. Those little things just added more to a great experience dealing w/ James. Thank you James.On my new car pick-up day, James had a conflict with a family doctors appointment, so he arranged to have his co-worker, and fellow sales rep, Mel Blanco, cover for him, and take good care of me as well during the pick-up process. Again my experience was great. Mel was a friendly, helpful, professional. He slowly reviewed the entire car with me, and was VERY patient with me, as I continued to ask him many, many questions ! A great job by Mel.Just so others reading this understand, I had previously never met anybody from Browns Chrysler/Jeep.My overall car buying experience was rewarding, exciting and stress-free !!!Nothing felt forced, and I already LOVE my new 300cI would "Highly Recommend" Browns Chrysler/Jeep to other car shoppers.Steve

Kristenxmariex

24 de jun. de 2015

The dealer went above and beyond to make sure I got everything I wanted. Not pushy and so knowledgable! I wouldn't go anywhere else. This place will truly do everything they can to make your car buying experience easy and worth it.

montaukgrl86

23 de jun. de 2015

I just purchased a 2015 Jeep Cherokee sport from Brown's. This is my 2nd new car I had purchased there over the past 3 years and my 2nd experience was just as good as my 1st. This time an employee Jermal (Mel) helped me out. I had explained to him what I was looking for and I got exactly that . The evening I picked up my car even though it was busy on the sales floor he still took his time and answered all of my qestions( and there was a lot) and I never felt rushed. He was very professional and helpflul.

Suzanne497

23 de jun. de 2015

Bought my Dart here 2 years ago, was very happy with the sales team. Service Department after today, not so much. You shouldn't have to make 3 trips to the service department in less then 24 hours. Took my Dart in last night after making an appointment last week when the check engine light had come on. Told the service representative that the CEL showed a problem with the automatic shutters and that I'd been having a problem with the Uconnect display randomly rebooting. After waiting nearly 3 hours and now being told it would be a while still, and being questioned as to why I chose a late appointment (the only one available I was told until sometime in July when I made the appointment), I left the car overnight. I was pleasantly surprised to receive an early morning call that my car was ready. Unfortunately it was too good to be true. I picked up the car and drove off the lot only to find the CEL was on again. Apparently they fixed the Uconnect but never bothered with the shutter problem, it wasn't even noted on the work order. I returned immediately and to his credit the service manager took the car right in and replaced the shutters, after about 90 minutes I was on my way. Unfortunately as I got out of my car at home later on, I discovered that they didn't put the dashboard back together properly. I placed a call to the service manager and waited, not getting a return call I headed back to the shop. The service manager quickly had someone tighten the dashboard that was flopping around, but even the mechanic didn't look happy with the way it fit together. The service manager tells me the gap I'm seeing is normal, it can only clip together one way. Took my car home and had to fix it myself. No more gap! Not a satisfied customer at all. Wondering if they were that careless putting back together something that the customer can see, how shoddy is the work I can't see? I'll be looking for a new Dodge service station and sales after this.

Don

23 de jun. de 2015

If you are in the market for a Jeep, go to Brown's. I dealt with Mel Blanco for sales and Rich in the finance dept. Both great guys. I didn't feel pressured or rushed in any way. Both listened to what I was looking for and showed me what they had to meet my needs. You won't regret going to Brown's.

cgman1

18 de jun. de 2015

Let me just say this, Browns has been around for a very long time and WAS known for customer service. Those days are long gone. If you have to purchase your car from this dealership, DO NOT HAVE IT SERVICED HERE! They will tell you that they are open until midnight but......You will have to schedule something simple like an oil change 1 Month ahead!!! I have purchased at least 15 new vehicles in my lifetime and have never seen such an incompetent service dept in all my years. I have posted a review on this website earlier this week and for some strange reason it's not up. Let's see what happens to this review.

mrsurdi

17 de jun. de 2015

This is my 5th car from Brown's they have a great sales and finance staff. Bill Neikham is the best Finance manger around. He is a gentleman and so helpful, always makes you feel like you are important!!!

cgman1

12 de jun. de 2015

I purchased a 2013 Dodge Charger Daytona and the salesman that assisted me was top notch. But that's where it all ends. Now for the service dept. I have own many vehicles and never experienced such a horrendous service. First oil change, they left the oil filter loose. Warranty claim for a Hands free module diagnosis took almost a month. When bringing my car in for a scheduled oil change, the check engine light came on and when I asked if this could be looked at, they said I would have to wait 3 weeks! Stay away from this place!

Csmith7777

10 de jun. de 2015

The service department is terrible!!! First, I had to wait 4 weeks for an appointment regarding a check engine light. Next, I was informed on drop-off that I would be required to pay a 100 dollar deductible. upon purchase of my vehicle I purchased the extended warranty, and was definitely not informed about any type of deductible! I accepted the fact that I have a "deductible" but was informed that I had to pay 127.50. When I questioned the the extra 27.50 I was informed it was the mechanic fee! What?!? To be honest, I am not totally convinced that was why I was being charge because the service associate I dealt with was clueless about any and all costs and in my opinion was trying to get rid of me. I was then later phoned with regard to the reason why my check engine light was on. Surprise, surprise my "warranty" did not cover that part. I informed them that I did not want them to fix the car and I would come and pick up the car. Upon getting back my car, I was presented with a bill of 138. Still unsure why the total was different then the previous day. They proceeded to get the manager which in my opinion was the worst part of my experience. He was rude and condescending. He informed me that him and his service associate knew I would be a problem. How unprofessional! At that point all I wanted to do was get out of there. I gave him my credit card, which I guess he took offense to because he told me to get that out of his face. Ok? You told me I needed to pay?!? Finally, he left for 2 minutes, came back and informed me that my business was not welcome here. Great! Because I will never come back. Please go somewhere else, save yourself a bad experience!

zoltankiss12345

6 de jun. de 2015

I just purchased a new Jeep Grand Cherokee and I had an outstanding group of employees that helped me throughout the process. They were helpful and tried their best to accommodate me with my requests at all times. I highly recommend this dealership to anyone looking for a new or used vehicle!

Big Joe

1 de jun. de 2015

I went to Browns and leased a 2015 Chrysler 200 from Michael Fulfree. Mike was very knowledgeable and accommodating. Everything was as he said. Great Experience!

Janesays318

27 de may. de 2015

I have to say that this was the most positive dealership experience I've ever had. From my knowledgeable and super nice salesman Mike to the helpful manager Joe, it was so refreshing not to feel pressured to make a purchase until I was ready. I left with a beautiful Jeep Compass that I paid a fair price for. Even the sit down with finance was painless!I would highly recommend Brown's!

Arxeo

25 de may. de 2015

Jeff worked very hard to find me the Jeep I wanted at the price I was very happy with. He was patient and understanding of my needs. He communicated with me via text message to make sure the delivery was smooth and care free. The entire dealership supported Jeff in this sale and all were courteous and friendly. There was no funny business with the numbers. Everything added up as I expected. The credit manager took the time time make sure I was completely comfortable with all the numbers and acronyms and explained everything it clearly.

Blaster

23 de may. de 2015

I just purchased a 2015 Jeep Grand Cherokee through brown's jeep. Previously going to Brown's jeep I went to 3 dealers. All three dealers were the topical salesmen trying to take advantage of me . My salesmen Mike Fulfree and Rich Ruhs in the financing department at Brown's jeep were straight to the point no B.S. They got me in my new truck within 24hrs at the price I wanted. I Would recommend to anyone that wants a hassle free buying experience to go see Mike Fulfree at Brown's jeep . Thanks for a pleasant experience!!! Sincerely Paul

lia...m

23 de may. de 2015

We love the Chrysler product and have returned to Brown's for this, our third Town and Country. Gary Brown has assembled a terrific staff of energetic and kind people. Our salesperson, Sal, was wonderfully knowledgeable, courteous and skilled, and produced for us the vehicle that we were looking for. When we missed him on a subsequent visit we met with Michael Fulfree who was incredibly helpful and familiar with the Town and Country, answering every question we had about the vehicle.Because of the staff especially Sal we will return as customers.

Joelle E.

19 de may. de 2015

Gotta say, in all my years I've never come across a more honest, friendly, attentive and fair sales/management team than here at Brown's. Jimmy Z was great and helped me choose a vehicle that I can afford and LOVE!!!Manager Keith M was just awesome and is THE MAN when it came to crunching those numbers and giving it to me straight! In all, we bought 2 vehicles in less than a week and I will highly recommend them ALWAYS to everyone I know - they are the real deal.(Don't know why, but Jimmy Z isn't on list of employees and the finance guy was Tom?)

green

15 de may. de 2015

Awesome experience Kevin our sale consultant made it so easy and couldn't have been more helpful .would defiantly recommend Kevin Diaz at browns dealership

Danielleee87

14 de may. de 2015

This is the third Jeep I've purchased here. I traded in a 2012 wrangler unlimited sport for a 2015 wrangler unlimited Sahara. In one visit and a few phone calls I had a brand new car for less than I was paying on my old one. Got exactly what I wanted and I'm saving money!

francesco

14 de may. de 2015

Mike Gedell is a real pleasure to deal with; he is patience and considerate; not a pushy person and very knowledgeable on what he is selling. I love their service, I decided to purchase this car 70 miles from my home because of Mike's good vibe and Browns service and experience. Their company goes back to the early 1900's even before Chrysler was established! I highly recommend the company and Mike Gedell. My Challanger is fantastic!

norboe

12 de may. de 2015

A friend recommended I go to Browns because she bought a Jeep and had a good experience.The sales person, Jermal Blanco, was very professional and patient with me because I had never leased a car before. He explained the process very clearly and answered all my questions. I felt that Jemal Blanco and the staff at Browns spent a good amount of time making sure you understood the deal. And as a result, I felt confident that I made the right choice going to Brown to lease my beautiful Black Cherry True North Jeep.

ozair

12 de may. de 2015

Jeff Lewis helped me lease a new Charger. The deal was straight forward unlike many other dealerships. I didn't have to go back and forth with the pricing. He gave me the best price out of all the dealerships I went to. The car pickup process was smooth and quick. I highly recommend the dealership and Jeff Lewis.

Marie

11 de may. de 2015

From the Sales person Jeff Lewis to the managers along the way a wonderful experience. My husband asked me to buy him a vehicle in two days as he was giving his 9 year old Jeep to my son in Florida. I have an '07 Wrangler, I knew I was buying him another Jeep. Outstanding service department, outstanding sales department. Brown's runs well.

AndyR

7 de may. de 2015

Manager Keith Mauer and sales Jimmy Z are the real deal - honest and they went above and beyond to make our buying experience wonderful and painless. Highly recommend!

ejo903

5 de may. de 2015

Bought my truck from Jermal Blano I had a specific truck in mind knew exactly what his inventory was pulled a couple out to show me the one i described. Did not try to over sell informed me of all rebates i was aware of even one i didn't. worked out a deal couple days later drove home in a new truck.

caitie115

30 de abr. de 2015

My whole experience with this dealership was excellent. From start to finish I didn't feel pushed into my buy. Mel went over absolutely everything I could think of in detail and really helped me in my decision. I can be picky and at no point did I feel like they were getting annoyed. The importance and value he put on his customers is astounding. I will be telling everyone I know in the market for a new vehicle where to go and who to talk to and that is mel for sure. Even after the buy Mel wanted to make sure any help or questions I had to give him a call. I'm so greatful for this wonderful experience and thankful for Mel

JeepLife

21 de abr. de 2015

Five stars for this dealership without question. The entire staff at Brown's Jeep Chrysler Dodge is friendly and welcoming. My salesman Jermal Blanco, was very informative, helpful and kind. He did everything possible to make my experience at Brown's a positive one. I would definitely recommend this dealership.

jackief

17 de abr. de 2015

I went to Brown's and got a good deal on a new Charger. I dealt with salesmen Jermal (Mel) Blanco and James Kubik and sales manager Joe. They were very nice and seemed to be good honest men. I recommend them if you are looking to buy a new car. I usually hate salesmen they are such bullshitters but these guys were pretty genuine. Thank you guys I'm LOVING my new Charger Scat Pack (as does everyone else.)

CMatthews2012

11 de abr. de 2015

Mel helped me in finding the perfect Jeep for my budget and list of requirements. He showed me a number of models then helped to lay out my options in an easy way for me to understand. I couldn't be happier with my new car!

De

8 de abr. de 2015

Browns is the best! Our salesman mike Gesdell was so professional and personable, he made our buying experience a really really great one. Mike not only exceeded our expectations but went the extra mile by paying attention to the very littlest details. Everything went so smooth and he took very good care of us, thank you as well to Mike the sales manager and our finance friend bill , this is our second car that we have bought from browns and we will continue to do so in the future!! Thanks again Browns for being Great!! Sincerely , Dawn Evans ps I bought the pretty yellow fiat 500 l

amanda55

30 de mar. de 2015

I had an excellent experience at this dealership! Rob Riker is great!! I would recommend Brown's Jeep Chrysler Dodge in Patchogue, NY to anyone!

Nnicoles2121

20 de mar. de 2015

Best car buying experience yet. No pressure, friendly and very accommodating. Great dealer highly recommend. Service and parts department hrs are great. Great great great

Ccinalli418

12 de mar. de 2015

I am not an easy customer. I do my research very thoroughly and ask a lot from the people that are helping me. I had been looking for a new vehicle since Dec and finally decided and completed my lease at the end of February (I'm also in sales so I know how frustrating that can be).Jermal stayed with me the whole time, answering my questions and getting back to me in a timely matter without being persistent at all. Thanks and we look forward to the next vehicle from there in 3 years when this one goes back in!

Rachel123

3 de mar. de 2015

Salesman & finance manager very helpful, friendly. Salesman made sure I was happy with everything about the vehichle. He showed me how everything worked before driving off the lot. Made sure i understood everything with pricing, trade in, fees & extras. Finance manager was very nice. He went through all coverage options & prices. Both men were extremely friendly & welcoming.

Tinarturner10

3 de mar. de 2015

Mike was friendly from the start and did everything he could to match what we were looking for. He asked us what we were looking to do and really made every effort to make it happen! Now I'm a proud owner of a Jeep and would highly recommend anyone to go there and deal with Michael Fulfree!

dragonfly

3 de mar. de 2015

Thank you Scott and everyone at Brown's Jeep- I had been to several Jeep Dealerships on Long Island, and I was actually getting extremely discouraged by the way I was being treated. Until I went to Brown's Jeep and met Scott Scaturro. From the moment I walked through the door he treated me with the utmost respect. He listened to what I wanted, took the time to answer all my questions and went the extra mile to make sure I got everything on my wish list. I would highly recommend them!-Alicia J-Amityville, NY

hemi4260

2 de mar. de 2015

Rob was great, no pressure, hassle free. Gave me a great price! Would definitely recommend to anyone, it was the best new car buying experience I've ever had! Great selection of vehicles in stock ready for delivery. Will definitely go back!

StefanieB

28 de feb. de 2015

I had heard great things about Brown's, and was interested in getting my first Jeep. When I arrived at the dealership, I was greeted by Danny of internet sales, who I had spoken to on the phone prior to going there. He was very courteous, and quickly escorted me to Robert Riker Jr, a sales rep. Robert was very helpful and knowledgable about the vehicle I was interested in. He quickly got the vehicle for me to test drive and explained all the features it had to offer. I was very happy with the experience because Robert didn't pressure me, like I had experienced in the past with other dealerships. He was able to get me into the vehicle I wanted that day. Upon pick up of the vehicle, Robert thoroughly expalined everything about the vehicle to me. He made the whole experience less stressful than I have ever experience before. I was very pleased with Robert and Brown's overall. I will definitely be referring people to Robert Riker Jr if they are looking for a vehicle!

LaC4st

26 de feb. de 2015

The model I wanted wasn't going to be in by the time I needed it so Mel traded another dealer to get my jeep. He came through in the clutch. Great dealership!

Tammy3687

25 de feb. de 2015

I was in need of a new vehicle for my new business that I recently started and I wasn't sure what type of vehicle I would lease. I shopped around at a few dealerships in Long Island and they gave me outrageous prices for crossovers and jeeps. I fell in love with the Jeep Cherokee True North Package. I stopped by the Jeep dealership in Patchouge off 112 and I am so happy that I did. We were greeted immediately by Mike Fulfree at the front door! WOW was Mike full of enthusiasm! I wasn't used to a car dealer with such ZEST! You could tell that Mike loves what he does! I myself love to work with vibrant and enthusiastic people when doing business. I knew immediatley I was in the right hands. Buying or leasing a car can be stressful and you try your best not to be taken advantage of. Mike was just the right man for the deal! He gave me a deal that I couldn't refuse! If your looking for a dealer who will get you into the car that you want, at reasonable price range go see him! He cut down the monthly payment for my lease by almost $100.00 as compared to a dealership out east! That will saved me $3,900 as compared to what I would have paid! MIKES A ROCKSTAR!!! My favorite part about the deal is that Mike didn't even want to know the offer the other dealership made me. He said let me put together numbers and then we will see if I can beat their deal! Well he surly did!!!! You would be crazy to go to any other dealer! You have to see Mike and let him work his magic! If you are looking for a painless experience see MIKE FULFREE, he will get you in and out with a brand new car in less than a few days with the price you are looking for! I love my new Jeep! #jeeplife As a car buyer I know that we always have our guard up, but let me tell you from my experience of leasing through Mike you can trust him 100%! He is super friendly, honest, efficient, professional and funny! Be prepared because he is full of energy and a great big smile! Mike will give you an amazing experience from start to finish! At one point I felt like the deal was too good to be true and it wouldn't go through! But I was able to walk away and pay the same price that he told me when we sat down to discuss prices. Bill in finance is also a great guy with a great sense of humor. He made all the paper work signing quick and efficient. I signed papers and was in my new Jeep in 25 minutes! Thank You So Much! BONUS to Experience! *** The Jeep Cherokee True North is a beautiful truck!****Tammy & Billy

natalie11967

24 de feb. de 2015

After many weeks of searching for a new car the sales team at Browns help me find the perfect match for me. I am very happy with all the help that I received from everyone over at Browns. My experience from start to finish was quick and smooth! Mario was a friendly and knowledgeable salesman. He has a great personality and this helped the deal move along. He answered all my questions and explained all the details fully. The best part of the whole deal was that everyone was honest from the sales person right on up to the finance person. They didn't try to hide anything or confuse me with the numbers. Mario and Joe where honest and open about the whole deal. When I sat down with Tom the finance person he was exact about the numbers with no surprises! I am very happy with the overall experience at Browns! Thank You!!Second visit to browns for a little tweak! Was stress free thanks to Michael and Michael!

brookhaven

23 de feb. de 2015

I called to make a service appointment for service on my Chrysler and was refused service as I did not buy my car at Browns. Poor customer service. Bad for Chrysler, bad for Browns. Sorry you lost me as a customer because I will not only service elsewhere, I will buy my next car somewhere else.

merri avino

22 de feb. de 2015

Will is the best!! Great service, quick & efficient!! I always feel like I get the absolute best price from Browns! Amazing, friendly staff... Thanks Will

Sonia

21 de feb. de 2015

A friend recommended this dealership to me knowing how bad my past experiences have been with other dealerships and salesmen. This is my 2nd Jeep but I didn't want to return to the dealership I went to a few years ago. Before this weekend, I worked with 4 other Jeep dealerships and each was a disappointing experience to say the least. One paid no attention to me, one didn't seem to care whether or not they would sell me a vehicle, another clearly didn't listen to anything I said I wanted in a car, and 2 of the 4 promised they had vehicles on the lot that they didn't. I considered other manufacturers as well but ultimately I knew I really wanted a Jeep.Because of these experiences and having limited time to continue my search for a new car, I was ready to just stick with the car I had. But then I decided to give it one more try and called Brown's, even though it's a bit of a distance from where I live and work. Everyone at the dealership was so friendly and welcoming to me. Kyle and Brian assisted with some questions and made me feel good about choosing the Grand Cherokee. When I was able to get to the dealership, Michael Fulfree was available to assist me. He took the time to listen to what I was looking for in an SUV and told me about the vehicles and options. Bumper to bumper, it was obvious that he was very knowledgable... about Jeeps he really knows his stuff. His humor, professionalism and friendliness was an added bonus to this experience. Bill Neikam was very knowledgable and helpful as well when discussing finance and warranty options.I was so surprised at how much I enjoyed myself, talking about my wants and needs with Mike, since going to dealerships has always been a dreaded experience for me and also because I set myself up for the worst on my way over to Brown's. I truly enjoyed the whole experience. When I finally decided to purchase the Grand Cherokee, and thinking about everything now as I sit at home enjoying the look of my new Jeep on my driveway, I just had to submit a review. From start to finish, it was painless; and not only did I get a great vehicle, but I believe I got a great deal from a great team of employees, especially Mike.Thank you!! -Sonia

Eileen

21 de feb. de 2015

Mario was very kind and helpful.. I purchased a van in December and did not like it so we traded it in for another vehicle,. The exchange of the two vehicles was painless and made everything go smoothly.

Eng151ine

19 de feb. de 2015

Will was very helpful and didn't force anything onto me. I would recommend him to anyone. From the time we walked in it was a great atmosphere. Great job browns!!!!

Catherine

17 de feb. de 2015

We just bought a new Jeep Grand Cherokee Limited. Rich Roberts was very helpful without being pushy. I felt that we always had Rich's full attention, and that he never minded answering any questions. I can't rate customer service because I haven't had to use it yet.

doodles

16 de feb. de 2015

I have been buying jeeps at Browns since 1996 and they have always stood by their cars, from sales to service for the most part its all good. Mike Fulfree, did not vanish after the sale was done. He made sure that the transfer of plates and cars went smoothly. He explained the car completely and evn paired my phone to my new car. I would do business again in a heart beat.

dave & courtney

14 de feb. de 2015

It was great working with Sal, we did our research and Brown's was able to get us the best price. No hassles, pleasant and professional.

rf631

10 de feb. de 2015

Had a great experience shopping for my first car at Brown's. Not only did they show me a large variety of cars, they helped me get a price that was reasonable and talked me through everything. Mario was a huge help and was easy to get in touch with. They even stayed open late to help me finish signing off on my car. Definitely will recommend this dealership to friends and family!

Vas220

10 de feb. de 2015

One of the best dealer experiences at a dealer !!! MIKE fulfree was a person to deal with . Will definetly be. Sending more people his way

Debbie

10 de feb. de 2015

amazing personality friendly and very helpful all around great experience best dealer we have had never go anywhere else but Browns you the best Michael fulfree

chuckafly

9 de feb. de 2015

A+Will Reilly went out of his way to find the vehicle that I wanted at the best price possible.Great job and a dealership.

Kenneth.kadar

9 de feb. de 2015

I really enjoyed the car buying experience at Browns. Mike was very knowledgable and really took the hassle out of car buying. Often times you go to car dealerships and the salesman are pushy and arrogant making the experience anything but enjoyable. I visited nearly every jeep dealership on Long Island looking for the perfect Grand Cherokee and I have to say Mike was a breath of fresh air from your typical car salesman. Friendly,knowledgable and very attentive. I plan on recommending several friends there. In fact my father's lease is up in a few months and he plans on visiting Mike for a new truck because of the great service he gave us.

valnato

9 de feb. de 2015

My husband and I were extremely satisfied working with Mike Fulfree. He was very knowledgeable and friendly. We got the best price right from the beginning, no need to haggle. When we came in to pick up, we went right into finance, which was extremely fast and painless. Then Mike went over the entire truck with a "fine tooth comb" to ensure there was nothing wrong with the truck. He then explained every detail of the truck to our daughter. We would recommend this experience to everyone. Thank you

Himpy

7 de feb. de 2015

Throughout the month of January I visited 5 different dealers. Browns gave me all the support and information I requested. They worked with me and answered all question I had. Everyone I worked with was friendly and professional. Even after the deal was done and made they walk me through the vehicle and feature one more time.

Michael Favichia

1 de feb. de 2015

Once again, Mel Blanco came through for me on a new Dart. He had a pretty tough order, but like the last time he came through with exactly what I wanted at the price I wanted to pay. If you want a Chrysler/Dodge/Jeep, Mel is your guy!

Blizzie

1 de feb. de 2015

I was very happy with my entire experience at Browns. Rob Riker and staff were courteous, informative and kept in constant contact while I made my decision. From Rob, the manager and financing professional I was treated very well. Loving my new Jeep.

JC2000

30 de ene. de 2015

worked with Kenhe was very helpful, always there to answer all of my question, lots of patience, gave me time to decide on the vehicle i wanted

case

26 de ene. de 2015

The overall experience we had when purchasing our vehicle from Jermal Blanco at Browns Patchogue dealership was positive and a pleasure. This is our second vehicle that we have purchased from him and we hope to do business with him in the future.

Karen

24 de ene. de 2015

Had an excellent experience at Browns. Felt that every need was meet and time spent to explain things was very professional. Got exactly what we wanted!

whbbeachbum

21 de ene. de 2015

I settled on a model (2015 Jeep Grand Cherokee) and within 24 hours, I drove the car out of the lot with each of the specifications that I asked for. I was extremely pleased with the customer service provided by Mel Blanco and his team. I knew from the start I was in capable hands, and left satisfied with the entire experience. I would (and will) definitely recommend Brown's to friends and family in the future.

William

21 de ene. de 2015

I decided to go to Brown's Jeep dealer on Veteran's day to buy a 2015 Jeep wrangler unlimited sahara. I was greeted with respect and kindness by sales representative Jermal Blanco and his sales manager Mike Pellegrino. They made my first brand new vehicle purchase a positive experience. Both Mike and Jermal (and later, Rich Ruhs) thanked me for my service in the United States Marine Corps. with not just a hand shake. They worked with me to help make the price affordable. Jermal was helpful with picking out the right options for my jeep. Jermal also introduced me to Business Manager Rich Ruhs because I wanted a lift kit with tires and rims installed on my new jeep as soon as it arrived from the factory. Rich was very patient and helpful with both the price and picking out the right tires and rims. Thank you for making a Disabled Veteran of the United States Marine Corps. feel honored and respected throughout the new vehicle purchase experience.

Brigittealoise

19 de ene. de 2015

Hi, my name is Brigitte, I just leased a 2015 Jeep Grand Cherokee Altitude from Browns on 1/17/15. When my father and I first got there we were kindly greeted and helped by salesman Jermal "Mel" Blanco, who, from start to finish was a pleasure to work with. I had gone into Browns with plans to look at multiple dealerships since that was my first stop but Mel's service was too good to go anywhere else. I cannot express my gratitude enough for his kindness, professionalism and over all knowledge. He was quick to answer any questions we had and made the car-buying process much easier than any other dealership I have ever been to. It was a wonderful experience and I will definitely recommend this dealer and salesman to anyone I know that is looking to purchase a new car. Thank you! I love my new jeep!!

ram1500

16 de ene. de 2015

i recently purchased a 2015 Ram 1500 Sport at Brown's. Originally, i was looking at buying a Big Horn 1500, but after seeing the sport at Brown's, and it was loaded, I instantly knew that was the truck i wanted to make my soon to be move to Texas. I wanted to thank Ken Skeen and Bryan Harris for making the transaction, including the trade of my 2 vehicles, as quick and painless as possible. I recommend this dealership to anyone in the market for a new truck. Thank you.

virgo21

15 de ene. de 2015

Charlie Kennedy my salesman, was the nicest salesman I have ever dealt with. He was so patient and he was able to explain everything about the vehicles. Even through the bitter cold weather and wind, he never complained that wanted to see something else. When I finally decided to lease a new Cherokee, Charlie stayed by my side and helped me get all the paperwork I needed to complete the sale. Thank you again, Charlie

ssg

13 de ene. de 2015

Jermal Blanco was a great salesman had a great experience with him and i love my new jeep grand cherokee worked really hard on getting the price that we wanted to pay thank you again!!!!

pisde01

13 de ene. de 2015

Love my new Jep Cherokee!!! This is the 3rd vehicle we have purchased from Will Reilly. He is awesome!! Always so informative and makes the "dreaded new car purchase" a pleasant experience; to say the least!!! He explained everything thouroughly and was patient with any questions we had. Will went over and above to make our purchase run smoothly and without any last minute suprises!! We would never go anywhere else!!Thanks again,Debbie & Steve Pisano

alneri

10 de ene. de 2015

Will Reilly and Bill Neikam are great salesmen, a good team. I took my car home the same day of purchasing it, Thanks a million!!

lbaker

10 de ene. de 2015

Mario Gonzalez was awesome, I never felt pressured, or that I was wasting Mario's time. He seemed sincerely excited in my purchase and was attentive when I had questions, even on his day off! (car buying by text, awesome). It's the boys in the back room that make me nervous and Rich Ruhs rules. He explained everything thoroughly and was patient with my questions. It never seemed that he was pushing me to purchase anything I wasn't entirely comfortable with. Thanks to the both of you. I would highly recommend this dealership, Mario and Rich Ruhs to anyone interested in purchasing a Jeep.Sincerely,Lisa Baker

Lgueli

9 de ene. de 2015

So grateful to Ken for the time he took explaining and breaking everything down for this first time car buyer! The smoothness of transaction paired with the incredible customer service really made this a great experience. I would recommend Ken and Brown's to anyone searching for a new car. Not only was Ken extremely friendly but he also went above and beyond for us! Thank you so much to him and everyone else at Brown's!

Cynnie65

8 de ene. de 2015

Rich Liquori and Rich Ruhs were awesome! Felt like I knew both of them forever. They went above and beyond!! I will definitely recommend Brown's to all my friends and family and make sure they deal with Rich and Rich ;-)!! Thank you!!!!!! LOVE MY 2014 Avenger Blacktop Edition!!

RyeGuy523

6 de ene. de 2015

Mel was a pleasure to deal with! Professional and knowledgable! Thanks to Gary Burke as well for all of his help! I will recommend them, and Brown's, to anyone looking for a Jeep!

mhjnetwork

3 de ene. de 2015

I did my research on this truck, and knew what I wanted. I have purchased several cars from dealerships in the past and this, by far, was the best experience I have had. I found the staff to be professional and knowledgeable. I dealt with Jermal Blanco on this lease and found that he truly listened to what was important to me and made sure that I got what I needed at a price that was fair. Can't ask for more than that.

Teddy

3 de ene. de 2015

Everyone involved, salesperson Mario Gonzalez and Business Manager Rich Ruhs extraordinary..MR RILEY AND Joe were fantastic also....Will be back.....amazing people!!!! Thank you!!!!!!

jhernand

1 de ene. de 2015

We bought a 2004 Liberty 10 years ago from Browns. We knew when we started looking for a new Wrangler Unlimited that we would go back to Browns as well. Our salesman was Rob Riker and he was very helpful, friendly, and informative in our purchase of our new Wrangler. We found a Jeep on the lot with exactly what we were looking for and Rob was very efficient in helping us get it., without any pressure or hassle. Rich Ruhs also was a great help in financing our Jeep. He wasn't pushy or slick, just a great help in getting all the financing and paperwork straight. Both of them helped make the sale so smooth and easy. Not only did that confirm that we were right in going back to Browns for a new Jeep, we know we will go back again!

Cin

1 de ene. de 2015

I had intended to lease a jeep patriot. Upon test driving, mr Blanco noticed I was less than thrilled & suggested I test out the Cherokee. I was thrilled as soon as I began driving. He was extremely patient & accommodated me with my many questions. He took the time to explain all the features & didn't let me leave until he knew I was comfortable driving away knowing exactly how every feature worked in my new car. To describe Mr Blanco is - true salesman who knows his product line! Patient, courteous, knowledgable, & kind are amongst the words to describe mr blanco.

Josephine S.

31 de dic. de 2014

I had a pleasant experience once again with Brown's. First, Alexis Hyatt in Service. The most dependable, reliable, sweetest person I know. I can call on her for anything and she will go above and beyond for all my service needs. Secondly, Jermal "Mel" Blanco in Sales. Not only did he help me with my Jeep but also a RAM for my hubby. Very conscientious and helpful. We both were very comfortable with Mel and he made the entire process from start to finish with ease. We will be seeing Mel in the future for our lease/purchase needs. Lastly, William Reilly, also in Sales, went over my Jeep with me to the fullest and a funny man to boot. Josephine S. 12-30-2014

scotttheman

31 de dic. de 2014

Just bought a 2014 Challenger from Browns, My salesman was Mike Ferrer got me the car i wanted for a great price, this young man could not do enough for me, it was no back an fourth, just right up front pricing. My finance guy was Rich Ruhs no B.S. just a straight shooter, between both these guys it was a breeze getting my car.

Melinda

31 de dic. de 2014

I went to browns to get my first car and it was a great experience. Ken Skeen was very helpful and knowledgeable durning the whole process of choosing a car and steered me in the right direction. I love my dodge dart and couldn't be happier. I would give him my highest of recommendations.

Northrend

28 de dic. de 2014

My experience with Harry Stecker has been from start to finish a pleasure very professional and Made my decision of my purchase a breeze he made me feel like family and i enjoyed working with him and the staff are very welcoming and friendly and look forward to continue working with them for years to come

Helen K.

26 de dic. de 2014

This was one of the easiest transactions we have ever experienced purchasing/leasing a vehicle. Our salesman, Ken Skeen, was very informative and made us feel very comfortable with his relaxed, but professional manner. Thank you !

Novalogic

25 de dic. de 2014

Mel blanco made my buying experience very smooth. Not once did I feel any pressure from him to buy. I went there thinking another salesman that is going to try and pull a fast one on me. That was never the case. I highly recommend browns jeep and see Mel blanco and he will take care of you. One more thing rich the finance manager was also amazing.

Aaron.chiu1

25 de dic. de 2014

Got an amazing deal on a 2015 Ram Express Black edition from WIll Reilly! First time experiencing a dealer looking out for customers. Even showed me how to use all the features.

NINO

22 de dic. de 2014

JERMAL BLANCO WAS EVERYTHING WE COULD HAVE ASKED FOR IN A SALESMAN.HE WAS PATIANT WITH OUR QUESTIONS AND ANSWERED THEM PROFESSIONALLY.WE WERE VERY SATISFIED.

Djfuz

21 de dic. de 2014

I have had many issues with other dealers in the past, I was very satisfied and impressed by the service I recieved at Browns. Will Reilly was very professional and knowledgeable about all the vehicles that I had questions about, he was also very friendly and I didn't feel rushed like he was trying to get me out the door to make another sale. The finace guy was also very good with explaining all the paperwork that I was signing with the purchase. My next vehicle will be coming from Browns and I would recommend the same for friends and family.

kissengr

20 de dic. de 2014

Engine warning light was diagnosed as cooling system thermostat problem on December 19 but first appointment to repair it is January 22. We are expected to do without our primary car for 5 weeks?

richard szubinski

20 de dic. de 2014

Robert Riker was one of the best salesman i ever had the pleasure to deal with. He did not try and pressure me like a lot of sales personal at Atlantic Dodge did. Had no problem letting me test drive numerous vehicles till I found the one I liked. Robert Riker was very friendly and made this new car experience fun. I would recommend him to any friends that looking to purchase a new dodge.

JALLARDICE

17 de dic. de 2014

Will approached us upon entering the dealership. He is quite friendly. I told him what I was looking for and he found it on the lot for me in 5 minutes. We got in the car and he proceeded to tell me all about the features. He's got a terrific personality and is definitely good at what he does. He didn't have to "oversell" at all. He was very easy going and was a pleasure to deal with. I bought the Jeep Grand Cherokee SRT Red Vapor on the spot. They had sold the one on the lot the day before. Will contacted another dealer and picked up the car himself from the dealer for me the next day. When I arrived to pick it up, all was organized and in order. Will went over all the bells and whistles with me and brought me back to the Billing department. Everyone was truly a pleasure to work with. There is a reason these guys get voted best dealer. Although there is a dealer closer to my house, I can totally see myself driving the extra 40 miles for service just to hang out with this group of folks ! Great experience. I'm sure Will and I will be friends for a long time coming !

crm777

13 de dic. de 2014

Mel Blanco was a pleasure to deal with. He was very patient with us old timers in the explanation of all the bells and whistles on our new Jeep. Very professional we will be back to Browns again and will refer all our family and friendsLinda and Rick Martin.

Ccinalli418

9 de dic. de 2014

Jermal "Mel" Blanco Is one of the best salesman at Browns. He made buying my 2015 Ram Sport a breeze. Not only did he allow our 19 month old daughter to kick him out of his desk to watch Thomas The Train each time we were there, he also stayed with us until 10:30 pm the night we picked up the truck because the pinpad on their credit card machine had stopped working and everyone else had left for the evening. He sat on the phone for over an hour with the credit card processors customer support trying to troubleshoot the problem so i didn't have to go home without my new truck. In my opinion Browns is a great dealership and not pushy at all like other dealerships I've been to. We got an awesome deal and the staff make you feel at home.

mike1231

3 de dic. de 2014

Just picked up my new Jeep Patriot another great experience thanks to WIll Reilly. I have been dealing with Brown's and Will for years now and they never fail to deliver, i have recommended this dealer to many friends and family and have never heard anyone come back and complain about anything,

limack2014

3 de dic. de 2014

Will made me and my partner feel right at home, asking questions about what we were looking for and providing some quality details on the Jeeps. The process seemed too easy, and it was, and he lived up to his word on delivery and financing. This Jeep was something that I had wanted for a long time and Will made sure my experience was great! He followed up on everything he said he would, further enhancing my buying experience.

Sbneff

30 de nov. de 2014

Very positive experience on Black Friday. Went early in the morning to purchase and trade in a jeep. Did not have appointment and got Ken Skeen as our salesperson. He was very knowledgable about the car and was quick to make our car purchase as painless as possible.

Sonia Toulouse

28 de nov. de 2014

My father has been a loyal service customer since 2009. He loved how he could just drive in and be helped without having to call in, knowing they would take care of him. Whenever one of the service consultants would suggest additional maintenance, he ALWAYS agreed to it. He went into the service department a few weeks ago and was TURNED away. He was told that in order to be helped he had to have an appointment. This would have made sense if the service department was busy however my father was the only person in the waiting room. My father will never go to the dealership for service ever again for the simple fact they dismissed him and didn't even try to check for available appointments for that day. There was a severe lack of professionalism. This all could of been avoided and they could of salvaged his service loyalty. Extremely disappointed and disgusted, no one even called him to apologize even after he politely expressed his discontent to the service consultant.

Brianlev

27 de nov. de 2014

I told Will what I wanted in a Ram 1500. He was able to find me a vehicle & it was loaded. Hands down! Will is a straight up no nonsense asset to the Browns sales team! I must acknowledge Mike Ferrer who also helped. I couldn't be happier!! Thank you

alyssa.cagna

26 de nov. de 2014

I have been wanting a jeep forever now and once I finally saved up money a friend recommended Will Reilly! He was amazing, he listened to every single detail on what I wanted and hooked me up with exactly what I asked for ! Amazing service ! I recommend him to anyone who's looking for a new car he will really listen to you and help you find exactly what you want ! I am In love with my new jeep and I have will to thank for that !

mdemillio

21 de nov. de 2014

Not a top review but happy with service. on a scale of 1-10 a 7. Browns needs to get back to basics and remember what got them started.

bob.lent.5

19 de nov. de 2014

Have been a loyal Browns customer since 1989.Salesman Mike Fulfree really went out of his way to put me in a new Jeep Cherokee.

91mr2turbo

18 de nov. de 2014

Mel, Will and the sales manager Mike were all outstanding. They were very understanding of my situation and able to work with me. They were accommodating during my visits and were pleasant during my excessive haggling! They showed me all the rebates I'm entitled to and took off extra off invoice because I am military. I showed several local dealerships the pricing Browns 112 gave me and they were unable to get remotely close (at least on a buy). I did my research and the pricing was well below the lowest price on truecar. Very low pressure sales environment at 112. Other dealerships only focused on closing which made me walk. This is one of the reasons they gained my business. The demo they showed allowed me to understand all the features prior to me departing.The only small improvement is to maybe give the vehicle you are buying a full tank of gas when you take it home. I was kind of surprised about that.I would recommend this dealer to anyone looking for a new car.

acflower

18 de nov. de 2014

Will Reilly approached us as we walked in the door. he was upfront with the price. He did not pressure us. We test drove the vehicle and then sat down for the paperwork. The whole process went very quickly, and we walked out with our new car that evening.

Sticky126

16 de nov. de 2014

We walked in and immediately were approached by a personable salesman. He was very knowledgable of the product and made sure we were satisfied. We came in for something different and ended up leaving with something better than we expected.

Jmg1989

15 de nov. de 2014

Browns of patchogue was probably the most pleasant experience I've ever had buying a car. Not only was everyone very friendly but my salesman, Mike Fulfree, was very accommodating and just as excited as I was during the entire purchase. He truly went above and beyond and even put the lock lug nuts on my tires after I bought the car. I will be sending many referrals to Browns and Mike.

Salminrd

15 de nov. de 2014

Ken Skeen was a friendly and knowledgeable sales person. He did not pressure me but made the process of the sale very easy to follow. He was upfront and honest. I recommend anyone looking to buy a new vehicle go see Ken at Brown's.

lauraalla

14 de nov. de 2014

I haven't purchased a new car in 12 years ... I went to a few dealerships and had some pretty awful experiences, with the sales people but Brown's was pretty awesome and very refreshing! Buying a brand new car is a big purchase and Chris Zenick was really patient and relaxed as I contemplated all the options. He made me feel really comfortable about my decision, didn't feel any pressure and he was really thorough in going over all the info with me and showing me all the car can do. Great experience!Happy to now own a 2015 Jeep Patriot from Browns :)

donnamsart

14 de nov. de 2014

Always greeted with a smile by Chris or ArnieAnd inside from Manager Rich Sullivan to my service writers Chris & Alexa to my mechanic Joe.To the girl who takes my payment...I am thankful for these people who do their job and do it well...it is greatly appreciated!If I am laughing as I pay my bill you know you did something right!Donna & Hemi Meyer

dopeydogg2

12 de nov. de 2014

This was the best experience I've ever had purchasing a car. Mel was wonderful and got me the Jeep I wanted for the Price I was willing to pay. I recommend anyone looking to buy a Jeep to go to Brown's!

bpeterson30

9 de nov. de 2014

My salesman Ken Skeen was respectful and made the purchasing process extremely simple. I was prepared with information as to what I wanted to purchase and Ken did not attempt to upsell me. He provided me with information regarding the vehicle and stayed after the showroom closed in order to show me how to use the various functions within the vehicle.

mev17

9 de nov. de 2014

I CANNOT SAY ENOUGH ABOUT BROWNS THIS WAS THE 4TH VECHICLE I PURCHASED FROM BROWNS WILLIAM REILLY MADE ME FAIL LIKE I WAS A FAMILY MEMBER OF BROWNS THATS WHY I KEEP COMING BACK AND THERE SERVICE ARE THE BEST I WAS A FORD MAN TILL I WENT TO BROWNS

Daveborst

8 de nov. de 2014

Ken was professional, knowledgable and polite. He made a new vehicle purchase simple and easy. No pressure no games no stress. Thank you for all you did. Daughter loves the new jeep

Christine Schlosser

5 de nov. de 2014

ROB met with us and listen to our needs and was extremely patience, thoughtful and knowledgable. He experiencd with us the unprofessionalism at Dodge and handle it in the most professional manner.

a66dodge

2 de nov. de 2014

I went to Browns just to look and get an idea what a Ram costs. The salesman, Mario worked with me to a price I was happy with and closed the sale. When it came time for the delivery he was very knowledgeable and thorough in explaining the features of the truck. I highly recommend Mario and the dealership.

Ashley Lovett

31 de oct. de 2014

I'm always skeptical when entering a car dealership - I always feel like the salesman is out to get me. However, Rich and the staff at Brown's was so friendly and helpful; It was the easiest and least stressful car experience I've had. Rich wasn't pressuring at all, and took the time to answer all of my questions until I was ready. I would recommend Brown's to ANYONE.

afinder412

31 de oct. de 2014

I have never wrote a review before but felt compelled to do so because Ken Skeen is a person I feel deserves recognition . I have leased cars for many years and only one other salesperson I ever dealt with was in Kens same caliber. I'm considering leasing a Jeep Wrangler and Ken went over all my options . There is a kind and genuine nature about him and I never felt pressured about anything. He was extremely knowledgeable and professional the entire time. There should be more salespeople like him.

nurserobin

29 de oct. de 2014

I went with my daughter to trade in her car. While we were waiting I told the salesman ScottScaturrro how I hated my car. Not only tell he help me get the best deal he could for my car with thousands in negative equity, He got my daughter an excellent deal. I have bought many cars over the years ( I was always a Nissan driver) He converted me. I now have a 2015 jeep compass with a lower payment then my Nissan. My daughter ended up with a 2015 Jeep Wrangler and couldn't be happier. In closing I have to say Scott is the first car salesman who didn't double talk me, He just got the best deal he could for me, I actually felt like he was working for me, not against me.It was the easiest time I have ever had buying a car, I highly recommend if you are buying a car go see Scott

Mhurley3

23 de oct. de 2014

Chris Z was very friendly and great to work with. He cared about what I was looking for and wasn't trying to make a quick sell. Although there were some bumps that neither of us could control he was very patient and I'm very happy with the service and my new car.

BobKjr

22 de oct. de 2014

4th Wrangler deal with Will Reilly of Brown's, As always with Will, a smooth process and helpful as always.Our 2009 Wrangler was totaled, so back to Will for the replacement.My daughter has my 2010 Wrangler off of my lease, I have a 2013 Rubicon, and now we added the 2015 Wrangler for my wife to replace the 2009 Wrangler. (the 2009 Wrangler replaced a 97 Grand Cherokee).After dealing with an accident, the last thing you want is the "stress" of getting a replacement.I know I won't have any worries with Will, he's there to help, so I showed up at his desk... again...BTW FOLKS, STOP TEXTING DRIVING.BOTH THE 2009 WRANGLER AND 97 GRAND CHEROKEE WERE LOST DUE TO THE OTHER DRIVER TEXTING WHILE DRIVING.1 RAN A RED LIGHT AND HIT THE GRAND CHEROKEE, FLIPPED IT.THE OTHER, SWERVED OVER THE DOUBLE YELLOW AND HEAD ON INTO THE 2009.THE DRIVERS OF THE CARS THAT WERE TEXTING AND CAUSED THE ACCIDENTS WERE HURT, THANK GOD MY FAMILY MEMBERS DRIVING THE JEEPs WALKED AWAY WITH OUT A SCRATCH.Cars and Jeeps can be replaced, people can't.STOP TEXTING AND DRIVING !!!IT CAN WAIT!!!

mstarr8

22 de oct. de 2014

I picked up my 2015 Jeep Grand Cherokee last night. I was dealing with Jermal Mel who was professional throughout the process. Mel went out of his way to get the vehicle I wanted. I got a great deal at Brown's Jeep and would definitely recommend this dealer. The process was stress free and very easy. Ask for Mel.

coroa65

21 de oct. de 2014

We were really happy working with Mel. He was patient and extremely helpful and the process was easy. He got me a great deal for my Jeep. The entire staff was phenomenal especially Irvin from management and Bill from finance who also made my experience a great one. I Highly recommend Browns to everyone, you'll not be disappointed.

npirello

21 de oct. de 2014

I stopped at Browns to look at Jeeps and I had the pleasure of working with Mike Fulfree. He is AWESOME! Mike was so friendly and personable. He worked so hard to make sure that I got everything I wanted for the best price. Mike really took the time to make sure that I was 100% satisfied. With the experience that I had at Browns, I will definitely be recommending the Browns Dealership and I will be sending all my friends and family to see Mike

mdruhm

18 de oct. de 2014

Did my internet research on the Dodge Caravan and went in to Browns Jeep, Chrysler, Dodge where I was greeted by Mike Fulfree, a very upbeat, friendly salesman. I was thinking we'll see how upbeat he is when I whip out my internet True Car "UNUSUALLY LOW PRICE" quote I had found ! Well , to my surprise not only did he honor the UNUSUAL price, but went even lower with his own personal "RARE MIKE" price.... a very good one indeed. Between Mike and then Rich in finance .....everything was done in a flash with great attention to every detail and an overall totally enjoyable purchasing experience . Highly recommend this dealership !

Gschnetty

16 de oct. de 2014

Had a really great experience here. Our salesman Mike Fulfree was extremely helpful and patient. Worked really hard to make sure we were happy with our decision and not just on making a sale. Highly recommend this dealership and Mike.

falves91

16 de oct. de 2014

Customer Service was exceptional very friendly and accommodating. Truly recommend sitting down with Michael Fulfree for any needs, friendly individual and pays very close attention to every detail.

Nyyfan08

13 de oct. de 2014

Our salesman Mike Fulfree was more than fantastic he did everything from start to finish to get us in a vehicle. We can't forget Rich in finance fir all his hard work. Thanks guys

joseph merckling

12 de oct. de 2014

Really took care of everything from start to finish. They put all the accessories on the car as promised, and even contacted my insurance to switch the car over for me. The day I picked it up they went over everything on the truck and even paired my Bluetooth for me. Awesome experience would strongly recommend.

GregZoo

12 de oct. de 2014

The customer service was outstanding!!!. The salesman Ken Skeen and Rich Ruh in the finance department worked with me and treated me with respect. I will definitely recommend this dealership to anyone who is in the market for a vehicle. I drove 50 miles to get to the dealership as I was referred to them by a friend who purchased a vehicle from this dealership in the past year. It was definitely worth the trip. I will personally take the trip and drive any of my friends the 50 miles to get them to this dealership.

trey7798

11 de oct. de 2014

Sales rep was very knowledgeable and very helpful. Overall a great car buying experience. I would recommend a friend to buy a car from Browns.

nysptan

10 de oct. de 2014

William Reilly is a salesman who made the leasing experience friendly while providing a professional and competent transaction. All employees I encountered were genuinely friendly. This is the place to come if you want to feel good after making a big purchase. I will recommend this dealership without hesitation. Leasing quick and easy.

Peteymc

8 de oct. de 2014

We were very happy with the way our salesman Mike and the rest of the te staff, from the receptionist to the manager and Rich in financing, worked with us to help fill our needs.

cwalberg85

8 de oct. de 2014

By far the best vehicle purchase experience I have ever had. From the moment I got there the staff was friendly and helpful. Our sales person Mike couldn't have been more pleasant to work with. He worked hard to make sure we left happy and with the best priced vehicle. He was upfront about packages costs and rebates. I never once felt that I was being taken advantage of, as I have had experienced that we several dealerships in the past. The price he gave me was lower than other dealerships without any negotiating. The sales manager Joe was a pleasure to work with as well. He checked in with us during the process several times to make sure we were happy with the vehicle and comfortable with the purchase. He was extremely knowledgeable and spent the time to go over in detail the ins and outs of the vehicle. The staff made us feel like we were family. Brown dealership has me as a customer for life. I left this evening with a great truck for a great price without the aggravation that other dealerships will put you through. Thank you again! I'll be sure to send all of my friends and family to your way.

denisehalo

6 de oct. de 2014

We've been looking for a while and, frankly, none of the salespeople we dealt in other Long Island dealers with worked as hard for us to get in our new Jeep Cherokee as did Mike Fulfree at Brown's. He was friendly and helpful and made the process painless. We know he has to make some money too, but we trusted him to give us a fair price on our trade in and for our new car. We recommend him!

icman

4 de oct. de 2014

From the minute I walked into the showroom,I was greeted by many friendly people and was greeted by Rob Riker who was very helpful and informative as I was making a decision on my purchase of my Dodge.

Gumby7734

4 de oct. de 2014

After driving my 93 Wrangler for 21 years , it had to be replaced. I test drove a few vehicles and their was just too much technology for me so I went to Brown's and Michael Fulfree assisted in getting me a 2015 basic model and it's even blue like my old one. This is our fourth Jeep, my son's 90 Wrangler is still running so we know the reliability of the car. Michael was pleasant, helpful , and I have recommended him to a co-worker looking for a jeep.

Rigor

2 de oct. de 2014

Experience was very good. Smooth speedy transaction, got just what I was looking for, very helpful and knowledgable sales associate. Truck is fantastic overall!! Thanks.

peter.hilaire.9

2 de oct. de 2014

Great customer service. The salesman Robert Riker Jr. was great!! Very helpful and a good person. Was knowledgeable and was informative on getting the deal I wanted

TArlier

30 de sep. de 2014

They were the first to respond to my email and it wasn't a template email I got from many other dealership. Person who called from their Internet department (I think his name was Danny) sounded sincere so I made an appt to see him and he had an assigned salesman for us when we got there who was also very professional as well! I would definitely buy from them again!!!

dbirish

27 de sep. de 2014

I went in just to look at the 2014 Ram. I had absolutely no intention of walking away with a car that day. Michael Fulfree was extremely friendly and informative about the Ram. They offered me a great deal on my trade in as well as on the purchase price of the Ram. So I walked out with a new Ram that day. Great truck Great team. I would recommend this dealership especially Mike Fulfree to anyone.

mdatz16

22 de sep. de 2014

Michael Fulfree helped me out of my Ford Fiesta and into a new Patiot. He even got me an awesome deal. I will be back in the future for any service on this vehicle, and for all future Jeep purchases.

themurm523

21 de sep. de 2014

I bought a 2014 Dodge charger from Mel. I actually met him while my mom was looking at jeeps and he helped us out, we ended up not getting the jeep (got a toyota highlander for size) but when I was looking for a car I really liked Mel and wanted to go back to him. It was my first car, and I came in with a great deal from another competing dealership's online posting asking if they could match it. It was pretty much no problem, the car had to be brought in from another dealership. It was the exact car I wanted and I got it for a great price with little to no hassle. I also really enjoyed the finance guy Rich (I don't know his last name). He was entertaining and easy going and offered to leave the room to give me and my dad time to think about options. He didn't give a lot of the BS some finance people will do. Overall it was a great experience and I love my new car!

jskidmore

19 de sep. de 2014

Mel our car dealer was soooo wonderful and patient.This was the easiest car purchase ever.And Vincent also was friendly and made the finalization of this purchase painless.Oh and I love my Jeep

sue volkman

18 de sep. de 2014

I had the pleasure of working with Mel Blanco & Joe Giunta while leasing my 2015 Wrangler Unlimited. The lease on my 2011 was up and I came in, having done my homework, knowing exactly what I wanted & what I was willing to spend. I went to 5 other local Jeep dealers to get a comparison...what an extreme waste of my time. By the time I got to Mel, I was not looking to waste any more time, and Mel was quick to figure this out. I knew the price point I was not willing to go beyond and he worked closely with the manager Joe Giunta to ensure I was accommodated. I would highly recommend Brown's, Joe Giunta & Mel Blanco. I've had the Jeep 1 week now and I absolutely love it!! Thank you :)

laxdad

17 de sep. de 2014

I recently purchased a Chrysler Town & Country from Browns. It was the best car buying experience that I have ever had. I was very impressed with the dealership and the outstanding customer service that I received from Michael Fulfree. He was friendly, knowledgeable, and very easy to deal with. He was able to find the perfect mini van for us at a great price. I will definitely be back to see Mike with any future car needs. If you are in the market for a new car, I would suggest you stop by Browns.

James Putkowski

16 de sep. de 2014

My lease was up on my Ford and I hade decided to purchase a Jeep Cherokee. I had visited several dealerships in my area where the sales staff was in dire need of better training. Upon visiting Brown's, I was introduced to Rob Riker a young salesman who must have gotten a college degree in auto sales. Rob and sales manager Joe Giunta made this deal happen and tailored it to my finances. Thanks to both of them for their courtesy and a willingness to make my experience a pleasant one.

spacemom

12 de sep. de 2014

I must say Harry Stecker did a GREAT job !! He followed up consistantly and found my wife Elaine (SPACEMOM) a fantastic new 2015 Jeep Cherokee at a great deal..She loves it !!! Thanks, Harry

thomas.vasak

11 de sep. de 2014

I can't believe the difference in customer service between the dealerships on Rt112. I own a Chevy and a Dodge. When I come to Browns I see smiling faces and professionalism. I own a business and I can't afford to be without a vehicle. When I walk in the door at Browns I don't get the "we can't help look" or "now what look?" before I even ask. September 10th I brought my Dodge Ram into the dealership where Alexa greeted me with a smile and a can do attitude. I never had a doubt that she and the rest of the night crew would get me back on the road. This is a tough business. People don't come into service dept., for the most part, happy. Usually it is to get something broke fixed. My truck has over 100,000 miles on it. I have never had a bad experience with the service people at Brown's. When it is time to buy a new car or truck it will be from Brown's and it will be because of Alexa and Dominic. They have always do their best to keep my wife and I coming back to Brown's

Socko1084

11 de sep. de 2014

Big Mel hooked me up! I'm getting 2 more Rams! Sales process was painless, great company, great employees. Browns is the best, I'm coming back

pcaamano

10 de sep. de 2014

I just purchased a 2015 Jeep Wrangler unlimited from Ken Skeen and he was so friendly/professional he was honest about everything which was great!

Lexi1890

9 de sep. de 2014

We had a fast and easy experience using Browns. We have had horrible experiences at other dealerships and Browns made the entire transaction from start to finish stress free. Our salesman Mike Gedell was super friendly, very knowledgeable and got us the deal we wanted. When we went to pick up the car we only spent about an hour finalizing everything and we were off enjoying our new Jeep. I highly recommend Browns and Mike.

wieds2

6 de sep. de 2014

Rob really came through and helped me out big time. I leased a 2014 Jeep Compass and got a good price and a great experience. Would recommend Rob to anyone looking for a car.

frankgaete

6 de sep. de 2014

From the moment we walked in, our sales rep Michael treated us extremely well and it was clear to us that he genuinely wanted to get us the car/deal we were looking for. The sales and financial managers were also friendly and helpful.

suef

4 de sep. de 2014

I purchased a 2015 Jeep Wrangler Sahara. Ken helped in every way possible. The financial Manager Rich was also very attentive, It was a pleasure doing business with Browns, and I highly recommend them.

itrsjc

4 de sep. de 2014

The entire staff was friendly and very helpful. I leased a 2104 Dodge Ram pickup and received a great price with no pressure or the usual sales double talk. Picking the truck up the next day was a smooth and easy experience. Thanks to the Sales Manager Joe and salesman Rob Riker.

amanda.jacklyn

4 de sep. de 2014

Our plan was to just get some information and pricing for a Ram and go home - ya know it and out in an hour. After meeting with Will he made sure the deal was exactly what we were looking for and we knew we wouldn't get that ype of service anywhere else. Will was so helpful and made us feel very comfortable throughout the entire process. The rest of the staff was very helpful as well and it really seemed like everyone was a team. We have and will continue to recommend shopping at Brown's.

gnofi25

2 de sep. de 2014

I purchased a 2014 Summit. My sales representative( Kenny Skeen) was well informed and not pushy at all. He allowed the product to do the talking and just help me make educated decisions. Ken was well informed, attentive and a pleasure to do business with! I Hope service can do as good as job as the sales team did.

eyesopen

1 de sep. de 2014

Rob Riker was extremely helpful in helping us close the deal on a truck which had almost all the options I was looking for. Both Rob and manager Joe helped us drive out of the dealership in record time.

Laurarn09

30 de ago. de 2014

Jamal Blanco and everyone at the dealer made this process so easy and simple. Highly recommend! Very friendly, knowledgable, easy going. The finance manager we worked with was very nice and helpful as well. We came out with big smiles on our faces , and I certainly love my new jeep!!!

laus

29 de ago. de 2014

I wasn't planning on buying a new vehicle since I currently owned a 2012 Jeep Grand Cherokee but due to recent flooding my truck was totaled. I visited several dealerships looking for a new vehicle and received the best deal and services at Brown's. There was no pressure and both Mike & James were very understanding that I needed to wait for my insurance company to complete the sale. The best part was not having to wait around in the dealership they were able to process the whole transaction and all I had to do was come in to sign a few papers. It took less than an hour.

trabott

29 de ago. de 2014

I came to Brown's to replace a car (garage and my basement finished) I lost in the flood a few weeks ago. I test drove a Dart with Will and loved it. I told him what I could afford to spend and Will got me exactly where I needed to be. He told me if the payment changed by even $1 he'd call me so there would be not surprises at delivery. Unfortunately, my payment did change but he called me like he said he would, and the payment was still within my range. I picked up my sassy, red Dart later that day, and could not be happier with it. Besides Will being the best car salesperson I've ever worked with, everyone in the dealership went out of their way to say hello and make you feel welcome. I would recommend Will and Brown's to everyone and anyone! Thanks for the great experience during a difficult time.

4 cyl Latitude

29 de ago. de 2014

If your considering buying a Jeep don't waste your time visiting other Jeep dealerships. Give "Mel" Blanco (new car sales) a call. He is a true professional who is sincere, respectful and clearly values each customer. He is a man of integrity. No gimmicks , no pressure , very smooth start to finish . I explained what I wanted and he managed to find the exact Latitude within minutes. My truck was actually at another Jeep dealership in Nassau County. Mel had it driven out the next business day so I could test drive it. Very efficient . Go to Browns! I will refer Mel to all of my friends , co- workers, etc. Thank you Mel! Gary C.

K80

27 de ago. de 2014

I wanted to upgrade my jeep liberty to a Grand Cherokee limited and Mel Blanco got it done for me.Mel insisted that I leave the dealership satisfied and pressured the sales department to make sure I got the car I wanted at the price I wanted. Mel is the reason I drove home the other day in a new Grand Cherokee.

shawn.connolly.925

25 de ago. de 2014

thank you Mel, real respectable fella no complaints what so ever. sold me a wrangler about a month ago. so happy so stoked im glad i did it

Superlou11

23 de ago. de 2014

I returned my old lease on my 2011 Town and Country and bought the 2014 model!! Remote start put in right away and I got to surprise my wife! Mel made sure I was taken care of, and was upfront and made sure I understood all the new upgrades to the vehicle. Thanks Mel!!

Jeep1003

20 de ago. de 2014

Buying a new car can be quite stressful but my experience at browns was a pleasant one. I dealt with Rob who I found to be honest, professional and informative. He was able to get me exactly what I wanted and kept me up to date along the process. I wanted a 2015 grand jeep cherokee altitude that was not even on the lot yet and Rob Riker got it done for me quickly. He worked to get me a great deal and made my experience stress free. I love my new truck and would highly recommend Rob Riker to anyone in the market for a new car!!!

tigger318

19 de ago. de 2014

I went to 4 car dealers on aug 18th and browns was the last one on my list. There aren't words to express what a pleasure it was to deal with people which were honest, upfront, reasonable and professional. Jermal Blanco was exceptional his patience and calm manner was much appreciated being that I lost my car in the heavy rain on aug 13 and feeling very overwhelmed and I was probably a difficult customer but, Jermal just let me talk and smiled letting me know that every thing will be ok. I am so very appreciative that Jermal nor any of the staff at browns pressured me to make a purchase. I didn't the jeep dealership in west Islip was going to let walk out the door without purchasing a car. THANKS TO ALL THE WONDERFUL STAFF. BROWNS DEALERSHIP YOU JUST MADE A CUSTOMER FOR LIFE.

jpberhalter

18 de ago. de 2014

Called the Dealership on 8/12, and drove the car home on 8/16. They did what they said they would do. Mal was helpful both on the phone and in person. Good guy. The reason for 4 stars on Quality of Work is because the car is delivered with 1/2 tank of gas. Penny wise and pound foolish.

antsmarching021

14 de ago. de 2014

Rich Liquori at Brown's made buying a car a pleasurable experience. He was knowledgable and easy to work with. Rich wasn't one of those dealers that haggles you or feeds you any lines. He was all business and professional about it. Would highly recommend this dealership and working with Rich.

Marc31178

14 de ago. de 2014

I Love my cars and trucks. In the last 8 years I have purchased and leased over 12 vehicles from audi and bmw to jeeps and escalades, however I have never had such a great experience as my wife and I had with Rich Roberts and the guys at browns jeep. From the moment we walked in rich was very happy to introduce us to the limited we were looking for. Negotiating price was painless and easy without any hidden tricks. Michael pelligrino and Irving Cruz were very nice and helped my wife and I get to the number we needed on our trade as well as our new lease with rich. During delivery we were introduced to the nicest of finance managers Richie. He was very kind and not pushy at all wanting to show us all of the great options we had as far as warranties and other protection options. We highly recommend working with these gentleman. I have spent 3 to 4 times with other dealers than the amount we spent at browns but browns gave us the respect and courtesy that no other dealer has ever offered to us! GREAT JOB GUYS! AND THANK YOU ALL!

Joshua Willig

13 de ago. de 2014

Wanted a wrangler sport unlimited, in manual, that wasn't black and thats exactly what I got in a timely manner! The whole team was very friendly and extremely personable! Would recommend this dealer to anyone! Will even drove to jersey on his off day to get me in the truck by that night before I went into work at 7.

Efielou Ruiz-Zalakar

12 de ago. de 2014

From the minute that we walked in, we are greeted with courteous, they are friendly and are very professional, one of them is Jermal Blanco who showed us the car we want and we are satisfied of the Q &A portion of the conversation, we got what we wanted and we're very happy and satisfied with our experience with Browns.

Koskorner

9 de ago. de 2014

All of the staff were cheerful, polite and helpful. Mel Blanco was very informative, concerned and helpful as our salesman. It was lightyears from other not so pleasant car dealer experiences that we have had and we will definitely recommend this one and come back again.

Chris Anderson

7 de ago. de 2014

I needed to bring my jeep in for a transmission problem covered under warranty, they told me to drop it off as an emergency drop off and they would get to it within a few days. When I got there, the service writer was rude and nasty to me, and said since I didn't buy it there they wouldn't service it. It took 10 minutes or arguing to get the service managers name, who he said wasn't there. After writing an email explaining my story the service manager called me back and told me they are too busy with existing customers and could not take in my truck, despite being referred there by 3 personal friends of his and mine. I'm sending my truck to port jeff since I don't have any other choice and will buy my next vehicle there since Browns doesn't want my business.

jpolicke

2 de ago. de 2014

I bought my Challenger here in 2012. My daughter recently bought a Cherokee from a different dealer, as did my wife when she bought a Liberty. It makes sense to have all 3 Chrysler products serviced at the same dealer, but I was told by the owner that they would only service cars they themselves sold. So, if I need to use a different service department, the I'll use them for all my cars. After all, nobody else on Long Island thinks so much of themselves (with NO justification, in my experience there) that they turn up their nose when a customer wants to bring them more business.

Semisweet3

31 de jul. de 2014

Our family went to this dealership to trade in mommy's charger (I will miss you charger ;( ...) for a family caravan... We walked in and was greeted by Will Reilly , right from the start we felt comfortable with Will. He's very friendly, funny and personable. The whole experience was stress free and smooth and we thank Will for helping us out with that. He's on the ball and you don't have to ask twice about anything !!! Thanks again Will ,hope to see you around. Xoxo

jackram1500

28 de jul. de 2014

Just as another poster said recently. They won't take a new customer that didn't purchase from them. Absolutely ridiculous and definitely not worthy of being called a 5 star dealer. I complained to Chrysler lets see what they have to say.Ii is kind of funny that when a person who wants to try a service center get rejected, lets see..They may use the service and say wow that was great I will definitely buy my next vehicle from them and become a customer for life. But turn them away and lose the potential future sales is just stupid.

MFChammer

25 de jul. de 2014

My wife and I went shopping for a new RAM 1500 truck and were lucky enough to run into Will Reilly at Browns Chyrsler, Dodge, Jeep , Ram dealership In Patchogue, NY. He is a true professional, fully prepared to handle any question you may throw at him regarding a new vehicle. Beyond that he listens to what you are looking for and is intends to put you in the right vehicle for your needs. This is not my first new vehicle but I can say that Will is by far the best salesman I have dealt with in my life. He goes above and beyond, is a straightshooter, and works with you to make it all work out in the end. We bought the new truck from Will and he followed up with a phone call in two days to make sure everything was Ok and that we were happy with the new truck. A true professional and one whom I would have no problem refferring friends, family, anyone to go see if they are looking to purchase a new vehicle.

Dana Mangiacapra

22 de jul. de 2014

I'm a broke law student and my 1999 Mercury had just broken down. I really needed a new car and fast. I was aiming to get a Jeep because I like bigger cars and I was searching for used car dealers because I didn't want to deal with the hassle of buying an extremely used car on Craig's List. I went to Brown's with my parents and Rich Liquori was in the parking lot and he came to help us. He was really nice and extremely helpful. We told him we wanted to come back the next day to drive the Jeep I liked and he referred us to Charlie Kennedy because Rich was going to be out. Charlie helped us out and we drove the Jeep. There was a problem with the coil pack that we could all feel. True to his word, Charlie had the Jeep sent in for service, inspected and fixed. The car is beautiful, I drove it home last night and I'm completely in love. Everyone there was so helpful and I can't thank Charlie and Rich enough. Definitely go get a car from them.

g0speedgo

16 de jul. de 2014

After losing my Jeep in an accident I was scrambling for a new one in the middle of summer on Long Island when everyone wants a Jeep for the beach. I couldn't find one that fit my needs anywhere. Rich Liquori promised to search high and low until he found one. In under a week I drove away in a Jeep.Rich went above and beyond to put my family and I at ease assuring us time and again that between the two of us we will find something that works. At no point did he try to unload something else on me or push me in a direction I didn't want to go. He knew exactly what I wanted, did his best to find it, and put me in it in seven days. The buying process itself took no time at all to complete with zero pressure from the sales manager. He simply explained my loan and warranty options and left the decisions up to me. No winded sales pitches, no hidden agendas, no awkward desperation. That's what Brown's was for me. With such an apparently successful business there's no need to be shady. Everything is on the table from that first handshake, which is a rare thing to be sure. Thanks again to Rich and the entire sales team at Brown's for being instrumental in turning a nightmare into a dream.

rugrats78

11 de jul. de 2014

No pressure and no hidden fees!!! We bought our 2013 Town and Country last year from Mr. Jermal Blanco, and we needed another new car this year. We immediately called Mel, all because of one reason,....Mel stands back, and listens to the consumer. He is very knowledgeable about every car, but does not steer you in any one direction. This helps the consumer to narrow it down, as to what car and what options best fit his needs. Finally, Mel works hard to get the best price for the car. If you are looking for an experience that is totally different from the usual run-around that you get at most dealerships, then Mel is your Sale Representative.

walterdeer

3 de jul. de 2014

Oh, times have changed and also the sales persons at car dealerships and Chris Zenick was a perfect example of that .I'm going on 80 years old and have met many Sales Persons in several dealerships over the years with not so fond memories but, Mr. Chris Zenick was a refreshing change by being sincerely helpful with our purchase of our new Patriot. I am very pleased with our new car so far and hope it continues when I bring in my Patriot for service.

fireandrain81

2 de jul. de 2014

After visiting another dealer for a 2014 Cherokee who would only guarantee their price for an hour, we decided to call Mel who my husband purchased his Wrangler from. Mel spent time listening to our needs to ensure he found the exact car and options I was looking for. He did not put any pressure on us at all but worked hard to get us the best possible price for our purchase and our trade once we made our decision (which was an easy choice because he found exactly what I wanted). Thanks again for another smooth purchase! Browns does not hide any fees or try to change their price when you get to the financing department like you might find in other places. We highly recommend Mel (Jermal Blanco) who made the whole process a pleasure. Also a pleasure to work with Billy in finance. You are in great hands at Browns.

gregcon57

30 de jun. de 2014

I visited the Brown's of Bellport dealership on a Friday evening, after work. I wanted to see if I could possibly work a trade and leave with a new 2014 Jeep Wrangler Unlimited. I had done my homework and thought it might be possible. Jermal Blanco had contacted me a few days prior, responding to an e-mail enquiry. I found Jermal to be honest and sincere. He was pleasant to work with. It turned out that he did everything he could to get me into the vehicle I wanted. We had a real nice test ride. I got a good price and my trade-in quote was also fair. Friday evening's shopping experience led to delivery of my new vehicle at noon , Monday. There were no unpleasant surprises. I am grateful for that. So far, I am sweet on the dealership. The financing department and the sales manager also seem like good folks. They made everything EZ! I m hoping that this sweet relationship continues well unto the future should I have warranty or other issues. I have high hopes! So far, RECOMMENDED!!!!!!!!!!! See Jermal (Mel)!

Tpinto

25 de jun. de 2014

They were very helpful and took the time in helping me find a great car for me and my family. They were great to deal with.

offroadjeep

25 de jun. de 2014

After shopping for my new Jeep at just about every dealership on Long Island, I found myself at Brown's Jeep. As I was heading into the showroom a salesperson( Richard Atherton ) opened the door for me and my family. He welcomed us, and offered his assistance. We told him we just wanted to walk the showroom for a bit, and he said if we had any questions to let him know. He did not hound us, but out of the corner of my eye I saw him waiting, and I already had a question. He came over, and was very pleasant still. My daughter was whining and he offered her a balloon. WOW! I thought to myself, considering some of the other dealerships I have been in (Smithaven, Security, and Atlantic Jeep), thinking I should have brought my boxing gloves in. Those dealers were just awful! Don't even bother, its not worth your time or aggravation. After he came back with the balloon, we went out into the back lot and saw a tremendous inventory. Since I had been to a few other stores I knew what wanted, and Richard found a Jeep that matched what I wanted. He offered me a test drive, I declined at first since I had already drove it. He insisted that since I was spending alot of money that I should drive the car I was going to buy. Made sense to me, so we went for a spin. After the drive we went inside, daughter balloon in hand, still smiling. We went over the details of pricing and I explained I had got a lower price elsewhere. Richard explained that the Jeep we looked at had side airbags and a better sound system, also was very proud to say that Browns never charges any hidden fees EVER! All things considered I did not mind paying the few hundred extra $$$ for the options and knowing the number he was quoting was the real number! In my mind I already new I was buying this Jeep at Browns because of Richard. After about a half hour we closed the deal and I picked up the car the next day. He wanted to know if I wanted to pick the car up today, but I couldn't as I had had to take my son to practice. When I picked my car up the following day it was all clean and ready to go. He went over all the features and shopped me how to take the hardtop off. A GREAT experience to say the least, especially considering all the other sleezy dealers I had to wade through to find Browns. Thanks again Richard!!

Lpeacock16

23 de jun. de 2014

Harry was extremely helpful and always available. He made this car-leasing experience extremely simple for me considering this was the first time I would be leasing on my own. Harry was always available to answer my questions even if he was not in the dealership. This experience was one I will never forget. I would definitely recommend this dealership and Harry is the guy to visit!

Bebe92883

21 de jun. de 2014

Jermal is and was a pleasure to work with - he was attentive, knowledgable and understanding while I was weighing my options and comparing vechiles When I first heard he moved from garden city to patchoque - I made the 1.5hr trip to work again with him. The first time around was simple and quick this 2nd time around there were abosuletly no complains. I certainly recommend my family, friends and coworkers to work with Jermal.

Marcellalina

18 de jun. de 2014

Jermal was awesome! He was patient with me on what I wanted and located the car with all the features I wanted, since they didn't have it there. He even matched price. I actually enjoyed the process since it was stress free! It was also the quickest I've ever purchased a car! The walk through of all the functions was so thorough that I didn't have any questions! The whole experience was stellar!! I will be a Brown's customer for life!!

pmuens

18 de jun. de 2014

I have not bought a new car for 13 years. My brother in law took me out "looking" last Monday. After going to one dealership we went to Brown where we met Jermal Blanco. He made this experience for me so easy and seamless that after 1/2 hour we were signing the contract. Jermal explained everything about the car and set up the blue tooth for me. I will tell all who will listen the great experience I had at Browns and for sure, recommend Browns and Jermal for their next car purchase. I am so happy with my new Jeep I'm like a little kid with a new toy. Thank you Jermal for making this so easy for me. Your new loyal customer, Patricia Muens.

12anneave

17 de jun. de 2014

Recently I purchased the new 2015 Chrysler 200 from Brown.s Jeep.Sales reps. Jermal Blanco and Rob Ryker were instrumental in making it a pleasant experience.Initially the sales dept. reffered me to jermal who had a brochure of the new 200 mailed to me and kept me updated with the arrival of the 200 at the dealership.I found Jermal and Rob to be extremely knowledgable, courteous and professional an asset to Brown,s Jeep.Rob followed up with a courtesy call a week after my purchase.I would not hesitate to recommend either Jermal or Rob and the entire sales staff to family and friends.Special thanks to Jermal and Rob.I look foward to a lasting relationship with Brown,s Jeep.

R2TJL174

16 de jun. de 2014

Fantastic experience with sales staff on the purchase of my 2014 Jeep Wrangler. Everything was as promised. Thank you Vincent, Irving, and Tom for your professionalism and courtesy. I will definitely recommend.

Esimo357

7 de jun. de 2014

I went into Brown's Jeep after already getting what I thought was a good deal from another Jeep dealership. The sales team at Brown's bet an already great deal. The sales team was very professional and made this purchases the smothest process I've every had in buying a car. I felt good because I was quoted a fair price and Brown's stuck to it with no "up" charges and hinden fees. Truly a great experience.

FlorentBonnemazou

5 de jun. de 2014

Brown's of Patchogue is very dedicated to make your car purchase a painless and fun process. I browsed their showroom on 3 or 4 occasions and was approached every time by polite and courteous salespeople. My salesman, Will Reilly was a pleasure to work with and made the whole transaction simple to deal with. Their facility is clean and well maintained. Obviously these people care about their reputation and ethics, I highly recommend them if you are looking for a vehicle from the Chrysler/Fiat family of brands.

garciamaldonado

2 de jun. de 2014

Great service, great competitive pricing. easy process without any of the typical hassle and back and forth. Very pleasant experience. Can totally recommend the sales person and dealership

SRM66

25 de may. de 2014

I was in the market for a new vehicle. I went to a Jeep dealership but they did not have a vehicle I was interested in. I went online and found out that Brown's had what I was looking for. When I called I was lucky in that the switchboard connected me with Harry. I do not like shopping for anything and was pleasantly surprised by Harry. He was a pleasure to deal with. He is courteous, pleasant, knowledgeable, and not pushy. Harry made my shopping experience a good one. I would definitely buy another vehicle from Harry and Brown's Jeep.

dianebutler

24 de may. de 2014

I recommend Ken Skeen and the rest of the Staff at Brown's Jeep. Very professional, Honest, and very helpful in finding the right Jeep with everything that I wanted in it. Overall rating 5++++ would highly recommend Ken and Brown's Jeep. Diane Butler

whorst83

23 de may. de 2014

After test driving a 2014 Jeep Grand Cherokee Limited we went to other dealerships to drive other makes and models of cars. Our experience at these other dealerships did not compare to the friendly and professional treatment we received at Brown's. The decision to return was rather simple and just days thereafter we returned, worked out a deal and drove home with the vehicle we had first looked at, albeit a different color.

L1023

22 de may. de 2014

I had the pleasure of purchase a new vehicle for the first time this past weekend. The salesman Christopher Lien made this a painless process! He was very knowledgable, answered all of my questions and had a great sense of humor. I was not pressured at all and I love my new vehicle!

emmiecorb

22 de may. de 2014

I purchased my Jeep Liberty 4 years ago through Browns and also have it serviced through them as well. I always found Rich Sullivan who is the Service Mananger to be extremely friendly, provide above and beyond exceptional customer service and more importantly honest! Those are 3 important qualities that keep me in a comfort level to go back to purchase a car or having it serviced. I trust my jeep with Browns and know they will only direct me in an honest way. I recently also purchased a pre-owned car for my son through Browns. The salesman was Rich Liquori also showed the same qualities in helping me to make this purchase. Rich Liquori is always smiling and eager to do the best for me. He made this a very smooth and happy purchase.

Michellev1213

21 de may. de 2014

It was a pleasure working with Paul! Excellent sales person, he answered all of my questions and made the purchase easy. I will recommend Paul to all ofMy friends/family who need to purchase a car.

dsporbert

20 de may. de 2014

Mel and his staff helped find me my perfect car and their customer service is top notch! They gave me support through out the whole process and bent over backwards to make sure that I was happy. Hopefully I will have this car for many years to come but if I ever needed another car or knew somone else who needed a car, I would not even hesistate and go straight to Browns. They are the nicest group of sales people and made me completely forget about a negative experince with another dealership just days before.Don't be silly, GO TO BROWNS!!

ccruz2323

20 de may. de 2014

Went into Brown Jeep on a Sunday with a trade in, walked out Monday night with a beautiful new Grand Cherokee at a great price! Mel was awesome to deal with. Extremely knowledgeable about the vehicle, no pressure, and worked hard to get me at a much better price then 3 other dealers I went to in the area. I highly recommend the team down at Brown Jeep in Patchogue for a new vehicle!

ROBERTDESTEFANO

18 de may. de 2014

It was a pleasure to deal with Chris Lien. He was very knowledgeable about the vehicle I was interested in, patient, answered all my questions and treated me like a valued customer. All contact with the dealership has been a pleasure.

ldonn

15 de may. de 2014

Our salesman met our needs and beyond. The deal was great, the whole process went so smoothly from the very beginning thru to the purchase. We felt very comfortable and trusted Richard right away. Our van was ready when promised. The whole dealership and everyone we met were very customer friendly and respectable of our wants. Their was no pressure and made us feel very comfortable. We would surely recommend Browns to our family and friends. We are so happy with this purchase. Thank you again, Richard, we were glad to meet you. You made a potential stressful decision very easy and painless...You are surely a very special person and it shows thru your salemanship..

ssieht

15 de may. de 2014

Compared to other Long Island Dealers, Browns has a friendly atmosphere and amazing service. I went to other dealer ships since Browns did not have the specific color we thought we wanted for our minivan and always left upset with salesmen calling me and texting me after for days trying to get me to come back. I was a bit upset since I didn't tell those other dealers it was ok to text me and I'm still in the dark ages and pay by the text.Browns was not like that at all, they were friendly, straightforward and knowledgeable and I am so glad I didn't like the color we searched for and the exact model we were looking for was on the Browns lot all that time. I went to Browns at 10am to get my trade in appraised and look at the car for the first time and took delivery of a new minivan early that afternoon. They gave me the straightforward fair price I expected and there were no surprises. I know if I went back to the other dealers they would try to match the price, but I would rather give my business to Browns. Best of all I know if i have a problem their excellent service staff will take care of it.I now have two cars I bought from this dealership and could not be happier. I will not go to any other dealership from this point on!

candycesavino

13 de may. de 2014

excellent service!!! i recommend everyone to this dealership specifically james rogers! he goes above and beyond, keeps his word, and is very knowledgeable and honest!!!

LouisPuccio

7 de may. de 2014

my wife and I have leased at least 7 Jeep Cherokees. The experience of purchasing the vehicle at Browns was easy with no pressure and nonsense. The customer service received from salesman Chris Lien and sales mgrs. Mike Pellegrino (Ric Flair) was outstanding. with service like this it makes purchasing vehicles very easy and comfortable. I very much look forward to leasing my next Jeep in 3 years.

2014JeepCherokee

7 de may. de 2014

I have several friends who have worked as either car sales men or finance managers so I am somewhat familiar with most of the "tricks" used to gouge unsuspecting customers. After Dealing with Mr. Skeen I can truly say that he was fair and reasonable in negotiating a price for the vehicle. I must say that at no time did I feel uncomfortable or that someone was trying to get over. More importantly, he genuinely was a "car guy" and knew about the different Chrysler, Dodge, and Jeep products that were for sale, not to mention the competition. Having purchased or helped friends buy at least 6 cars in the last two years I must say that Mr. Skeen is by far the best and most honest salesman I have come across. I would definitely recommend that you walk into Brown's Jeep and ask specifically for Mr. Skeen, wait if you to have to. You won't regret it.

dakotapri

4 de may. de 2014

My sales guy was James Rogers. he was very good to me and very honest. very nice and had an answer for everything and knew what he was talking about. definitely recommend him.

kjb302ho

3 de may. de 2014

As the title states, my wife and I went down to Brown's in Patchogue to look at/purchase a new Charger. I used the True Car report and found the one that I wanted. A 2014 Charger RT with AWD and a 5.7l HEMI. Base model. I was contacted by Jeff Dipetro-internert sales and he called my phone and left a voicemail stating "We have several vehicles to choose from that fit your criteria". My criteria being a base model Charger RT with AWD and a 5.7l HEMI engine. I call him up and set up an appointment to see the vehicle.I get there with my wife and 8 month year old daughter and we talk to the salesman. Immediately he want to set us up on a test drive. I decline and we go right to business. I show him my TRUE CAR slip and come to find out that the CAR IS NOT ON THE LOT. They have several models of the RTMAX which has options that I don't desire. This is your basic BAIT AND SWITCH.So my wife and I say thank you but since the car is not here and your dealership informed me that it was, we are taking our business someplace else. The salesman walked away and came back with the manager and the internet sales representative. He immediately became very displeased and defensive at my accusation. When he explained that "Most of the orders that come across my desk are wish list." I knew that this wasn't the dealership for me. I explained that when he left me a voicemail he told me that he had "several cars that fit my criteria" means that you have the particular vehicle in stock. The dealership did not. Basic dealer 101. Get them in the door.I reiterated that this is the model I want, this is the price that is promised. But since it was not there, I walked away feeling that I was taking advantage of and having my time purposely wasted. I will never recommend anyone to go there ever, I don't care if the are dealer of the year because they did wrong by one customer who will never get those wasted hours back.

163204

3 de may. de 2014

Overall good experience willing to work with you on price and very helpful finance manager.Quick and pleasant process. The salesman was professional and friendly. They had a good selection of vehicles

alpertl

2 de may. de 2014

I was very pleased with my experience with everybody at Browns. I was very nervous about buying my first brand new car. Everyone made me feel comfortable and not pressured. Especially Michael Pellegrino who helped in the beginning process with finding my dream car. Also Ken Skeen was great who did the rest of the sale and the paperwork for us. He was very nice, and I felt comfortable to ask him questions with the whole daunting process. I would recommend browns and these two sales man any day. I also look forward to business at Browns in the future. Thank you again I am sooooo in love with my new chrysler 300 S

Jtk410

2 de may. de 2014

I had a great experience at browns. What made it such an great experience was my salesman James Szurnicki. I was not looking forward to go through this process of purchasing a used vehicle but Jim made it so easy for me. No hassles, no pressure. He made sure I was completely satisfied with the vehicle before purchase. He really had my insrest in mind. He went over and beyond his job. I want to thank him for ALL he has done to help me through this process. Joan C

Lazark

1 de may. de 2014

Best car buying experience to date and the best jeep dealership I have been to ! Great dealership and Mel was a true gentleman and wonderful to work with. Staff is knowledgable and helpful. We will be back next week to see Mel and looks at trucks for my husband!!!

heim9

30 de abr. de 2014

This was one of the best car buying experiences I have ever had. Paul was very friendly and patient in taking the time to find the vehicle that I wanted. There was no pressure or any "games" that are usually associated with the car buying process. Bill Neikam, business manager, made the financing part of the process painless. He was extremely knowledgeable, personable, and helpful in setting up the vehicle financing and exploring all the available warranty options. I highly recommend buying your next Jeep, Chrysler, or Dodge from Brown's.

prs62

30 de abr. de 2014

Before purchasing my Jeep from Brown's I did a lot of research on the internet (Jeep.com, Truecar, Edmunds, Kbb) and shopped around at a few other dealerships. Brown's Chrysler Jeep Dodge had the best price on a new Jeep and made me the best offer for my trade-in. Irving and Mel were both extremely helpful in getting me the Jeep GC that I wanted. Not in stock - no problem. They factory ordered a JGC with the exact options I wanted; and Mel kept me informed on the build status. At delivery Mel took the time to go over all the features of the new Jeep and answered all my questions. Mel is a professional, knowledgeable, and friendly sales rep; he is a great asset to the Brown's team.

pcorley

28 de abr. de 2014

Rich Roberts is very thorough and patient and was able to take care of our needs and put me in the car that was perfect for my family and I plan on recommending him to everyone I know. thank you Rich Roberts

GGreenspan

26 de abr. de 2014

Will Reilly was very friendly and accommodating and made the leasing the Jeep Grand Cherokee fairly simple. He explained all the bells and whistles in the car at delivery and took care of all the paperwork for our car insurance.

gmassucci

21 de abr. de 2014

Let me say our visit to browns was fastastic from the start ,we were greeted at the door with a nice hello and our salemen Jermal blanco was very nice and knowledgable , He is a true professional and the finance guy fantastic , thank you browns for a painless experience.

snappfire92

17 de abr. de 2014

I would highly recommend this dealership to everyone. Jermal Blanco was a pleasure to work with and made my experience at Brown a very positive one.

slsrg

12 de abr. de 2014

First time I have ever lease a new vehicle, and after getting feed a lot of BS by another dealership and walking out because the deal they offer me was not the one they wanted to give me. I was refered to Browns Dodge/Ram by a friend of the general manager Rich. Rich told my friend for me to call Will Reilly. I made that call and Will asked me what I had been dealing with he then made an appointment with me to go over a deal with him. I walk in on Thursday April 3 and he went over everything that is in a lease. Making sure my wife and I had no questions. He then work up the prices for 2 vehicles the one that I was going to lease at Smithhaven Dodge and the upgrade version that he had on hand. When he show us the numbers on the two vehicles we felt at ease. Will was giving us a fair deal on a better truck and made sure we understood everything about the lease program and not get the surprises we had at the other dealership.Picking up the truck was a breeze andever detail on the truck was gone over and all my questions were answered and resolved.

jnv747

8 de abr. de 2014

I can honestly say I had a wonderful experience buying my new 2013 Chrysler 300S from Brown's. Everything from negotiating the price to the financing went smooth. Will Reilly was my salesman and from start to finish I experienced great customer service. In 2007 I purchased a new 300C from a different dealer and let me just say I was at the dealership for over 9 hours and stressed out during the entire experience. If you are looking for a new car check out Will Reilly at Brown's.

aslea

7 de abr. de 2014

rob was a great guy to deal with not hard core sell he answered all my questions and didn't force me to purchase the truck with out thinking about it. he seamed to really work for me to get the best price possible with all the rebates . I would recommend him to anyone

Cperrone

6 de abr. de 2014

Awesome experience even the service dept was great when we had our auto start put in!!! We would recommend them to all!! Thank you for all the help.

bjessie

6 de abr. de 2014

Overall experience was excellent.. My original appointment was with Michael Koz, unfortunately, my wife and I were running late and Michael was with another customer. Instead of making us wait Michael introduced us to Robert Riker Jr. which I found very unselfish knowing the salesmen work on commission. Robert did an awesome job, buying a new car at times could be very frustrating if a dealership is not upfront and honest with their customers. This was not the case with Robert he was friendly and transparent during the process. I definitely recommend friends and family to Browns and send them directly to Robert. Thanks to both Robert and Michael for a great experience. Bill and Sue Burton

JeffreyCoyle

4 de abr. de 2014

After leasing my first Jeep in Connecticut and recently moving to NY I was bit nervous and unsure what it would be like trading in my lease and getting something new. Will Reilly and the whole Brown's Jeep team made everything easy and simple for me. From the moment I stepped in to the dealership to the night I drove away with the new Jeep it was a completely wonderful experience. Will was a gentleman to me and my family and I couldn't of asked for anyone better. He explained everything to me through the whole process and made sure I was comfortable with everything. They were able to help me out with a lot of additional costs I was going to incur on the old Jeep, and also helped me with moving everything to NY. After being treated the way I did the first day I didn't even go look at any other vehicles, which I planned on doing, I felt very secure here and they gave me a great price and went above and beyond for me and my new Jeep. I would recommend Brown's Jeep/Chrysler/Dodge to anyone who is looking for a new vehicle. A++++ Service!!. Thank You!Jeff Coyle & Family

girgentid

31 de mar. de 2014

Mel was fantastic. He was already at work delivering another custom's new vehicle when he picked up my call sometime around 1pm. I was shopping around to purchase a new Ram 1500 Big Horn. When Mel answered the phone, he took his time to gather the details of what I was looking for. Mel said that he would call me back. Not only did Mel call back, but we spoke a few times through-out the day solidifying details on one truck that fit the bill that he had on the lot. I called back around 4pm and said, "I'm on my way to buy the truck". My wife and I arrived around 5:30pm (even knowing that the dealership was closing at 6 pm). Mel was there waiting and had the truck already prepared with a new inspection sticker and ready for me to take for a test drive. After lots of paper-work and Mel calling Allstate to get the new truck added to my policy, we were finished (around 7 - 7:30pm). I love the truck and more importantly, the FANTASTIC CUSTOMER SERVICE that Mel provided. I learned something that day about how to deliver TRUE customer service. One last thing, this was all done on Mel's day off! Respectfully submitted,Dave & Debbie Girgenti

deborahd

31 de mar. de 2014

The service wasw great from the minute I walked in to the minute I picked up my car. The dealership has a great family atmosphere.

Bejoki

30 de mar. de 2014

Walked in and was interested in buying a new Jeep Grand Cherokee. I didn't receive any help at first. so I went outside to see if there were any i liked. Found one that caught my eye! Went back in and waited for a dealer to talk to me. many sitting at their desk looked up and just keep doing whatever they were doing!!! waited about 15 minutes and was ready to walk out when Ken came back in from helping another customer and asked if I needed any help! Talked to him and ended up buying a brand new Jeep. If not for Ken your dealership almost lost a sale!!!!. Between Ken and Rich's friendliness doing the paperwork I was extremely please doing business with your dealership!!!!They both talked to me not down to me, and made me more a friend than a customer,

MikeRichardCombined

29 de mar. de 2014

Do your homework!! We did ours, and it paid off. Part of my research included consulting dealerrater.com and other related websites. I looked at Jeep.com, Edmunds.com, TrueCar.com, and KKB.com. I recommend these sites if you're preparing to buy. Although I knew other dealers had the inventory in stock, it was more important to me to work with a dealer who had a good reputation. We're glad we did. Rob, our salesman, was easy to talk with, and didn't give the high-pressure sale. Bill, out finance guy, was great. He explained all terms of our financing, and was very comfortable and not-rushed! Brown's deserves their outstanding reputation.

retroacc24

28 de mar. de 2014

Chris Zenick was very pleasant to deal with, no hassle, worked on price within my budget.. would recommend him to anyone..thanks for a pleasant easy transaction on my new Ram.

Lorraine11

27 de mar. de 2014

this is my 3rd lease from this dealership, and Irving Cruz and Ken were very professional, polite, and helpful in helping us make the right decision on our new car. I would highly recommend this dealership. :)

Kenmac622

26 de mar. de 2014

William Reilly is great to deal with direct and very knowledgeable. I would definitely go to them over all other jeep dealers on Long Island . You get exactly what William gives you no tricks.

marydell

24 de mar. de 2014

I entered this dealership after visiting two other dealerships in the area, and after contacting Kyle, through internet sales. I met with Vincent Manchise to discuss the vehicle, and go for a test drive. After evaluation of my trade, Vincent found two rebates through Chrysler I was entitled to. I went home to think things over, and never was I at all pressured into purchasing the vehicle. We decided to go ahead and purchase the Jeep Grand Cherokee, Overland, Everything from the test drive, finance, and final paperwork was so simple. My salesman, Vincent had thorough knowledge of the vehicle, and the difference of trim levels, and just made it the most pleasurable car purchsing experience. We have purchased other vehicles from this dealership and it has always been such a smooth process.

maryjaneapple1

21 de mar. de 2014

GOOD SERVICE - BUT WATCH OUT!! THEY WILL CHANGE YOUR LICENSE PLATE COVER WITHOUT ASKING!!The hours are very convenient and everyone there is friendly and nice.

EdwardDenton

20 de mar. de 2014

My wife and I purchased a new Jeep Cherokee at Browns and we were fortunate in meeting salesman Christopher Lien. We could not be happier with Chris and would recommend him to all of our friends and family. Chris was very helpful and knowledgeable, which made buying a vehicle a smooth and easy process. If you are serious in buying a vehicle Chris Lien is your man, he will treat you right. Thanks Chris!!!

MartyJensen

19 de mar. de 2014

Rob made this purchase flawless and pain free. He was professional from start to finish. From his knowledge of the vehicle I was looking for to readying the paperwork for insurance, trade-in and finance. He kept me appraised of my vehicles status from order to build and delivery, and should be considered an asset to the dealership. I will be recommending any of my friends interested in a Jeep or Chrysler vehicle to him.

Mspalace

18 de mar. de 2014

My experience today at Brown's was professional, friendly and painless thanks to my sales consultant, Ken Skeen. Although he is new to the Brown's dealership, he handled my transaction with complete confidence, great poise and a nice smile from start to finish. Brown's has had a great reputation in our area for many years; that can only be achieved by a competent and happy support staff. Thanks and I'm loving my new Jeep. Terri Palace

RLautos

17 de mar. de 2014

My wife and I just got a new Jeep Cherokee from Browns. Our experience at Jeep was great! The salesman Vincent was very helpful, He was very pleasant to deal with and was not pushy at all. His knowledge of the vehicle is impeccable. The overall experience with Vincent was a pleasure. He found the exact options we needed.The financial team was very helpful, they configured the best option for us and were a pleasure to deal with. Vincent Manchise and the Jeep Team were Exceptional. We love our new "New Cherokee" !!!

chrisdidonato

15 de mar. de 2014

This was by far the best car buying experience I have ever had. Rob went out of his way to help me. None of the staff ever pressured me into a sale. The finance people were outstanding as well and managed to get my payment to where I needed it to be. Brown's is an excellent dealership to purchase a car from.

jasonc88

11 de mar. de 2014

I give Brown's five stars all around. Harry was especially great. he spent a lot of time with me and put me in the Jeep I love :) They gave me a great price and really put a lot of effort into everything that they did for me. It was a very easy transition going from my old Jeep lease to a new one. I love my Wrangler and I would recommend Brown's, as well as Harry with the highest regards; you will not be disappointed.

murph2116

9 de mar. de 2014

The best car buying experience I've had. Rob was all prepared waiting for me to walk into the dealer that day to look at the Jeep I wanted. He took the time to listen to know what options I wanted in the truck, what I liked and didn't like and to get me into the price range I wanted. He was very friendly and patient with me going over all my questions. He was very knowledgeable about about the vehicle going over it in detail from the dashboard screen, to the touch screen, to how everything worked. Was very pleased with my experience of the dealership that everyone was very friendly and it was very smooth and easy process. So happy I was able to get the Jeep that I wanted for awhile!

GregAlex1

8 de mar. de 2014

Amazing Dealer. No Problems.Found the car I wanted. Great Price. Will be back to buy another car! A+ Service. Best Dealer on long island.

gregorczuk

2 de mar. de 2014

NICE , CLEAN , FRIENDLY.GREAT EXPIERIENCE.GOOD VALUE FOR THE MONEY.WHOLE PROCESS WAS PRETTY QUICK.CAR WAS READY FOR DELIVERY AFTER FEW HOURS.WOULD BUY AGAIN

mrmith1

27 de feb. de 2014

professional quality service and attention to detail. we were walked thru the fearures of the car, a jeep grand cherokee limited, includeing options and accessories. we went over the purchase and lease options and were completely satisfied with the whole buying process.

nlorenzen1

25 de feb. de 2014

Great experience overall. They worked on excellent price and at the end of the day, I left with a Jeep Grand Cherokee that I really love!

Rsmiller

21 de feb. de 2014

I have bought 2 cars through this dealership and both times I have been extremely pleased with the service, knowledge and friendliness of the salespeople. I would recommend this dealership.

tomdot83

18 de feb. de 2014

This the fifth Grand Cherokee we have purchased from Brown's and it has always been a pleasure. Our last two purchases have been through Will Reilly who has been professional, helpful, and friendly in his dealings with us.

megdealerrating

16 de feb. de 2014

Jermal Blanco helped me with the purchase of my new Jeep. He was extremely knowledgeable, professional and helpful. I plan to see him again in the future when I buy my next new Jeep, and would happily recommend him to my friends.

MARIASJEEP

10 de feb. de 2014

OVERALL IT WAS A VERY NICE EXPERIENCE. IT WAS A PLEASURE WORKING WITH SALESMAN CHRISTOPHER ZENICK.VERY POLITE AND KNOWLEDGABLE. CHRIS TOOK THE TIME TO EXPLAIN SYTEMS ON THE CAR WITH DETAIL.

rwspeicher

10 de feb. de 2014

I have purchased vehicles from Browns before and recommended Browns to family and friends for their purchases, my most recent experience which began on Friday January 31, 2014, was the best so far. After making the appointment to review the options on a lease return, I was greeted by Jermal Blanco (new Sales) who quickly reviewed those options with me. Since I decided to return the 2011 Town & Country leased vehicle and lease a new 2014 T&C, I came to the dealership with an internet configuration of what I wanted and based on his knowledge of what was available and most sensible for me, Jermal helped me find the 2014 vehicle that fit those requirements perfectly. He also determined that Browns could purchase the lease buyout on the 2011 T&C based on the quality of its condition, and the ability to get me into a new Van before any of the new vehicle incentives could expire. By February 3. 2014 I had a new T&C lease with a reduced lease payment, zero $ down, and Browns also covered my last old lease payment and bank fee. In addition the new Van even has a few extra options to boot.

rspetracca

6 de feb. de 2014

Harry, was excellent. Friendly, courteous and informative. We were quite comfortable in dealing with Harry. We were impressed with the Dealership and the service area as well.

Kdilgen

6 de feb. de 2014

Charlievwas very friendly and worked hard to get the price of the car down to where I wished it to be. Funny. Overall it was a great experience. Hoping my boyfriend needs a new jeep soon. Will go back there for surevv

nicbail11x

6 de feb. de 2014

I went to Browns yesterday and from the moment I walked in I had a great experience. I was greeted right away by the salesman Robert Riker and immediately felt welcome. He listened to what I was looking for and really tried his hardest to get me the car I wanted for the price I could afford. In the end he did succeed and I love the car. The entire staff was wonderful and made the whole process smooth and helpful. I would recommend anyone to go here and buy or lease a car. I rated this dealership a 5 because this was the best car buying experience I have ever had.

Coachob

5 de feb. de 2014

With in 10 minutes of visiting Browns website and requesting an e-price my phone rang with a salesman offering me to come in and test drive a 2014 Ram. A few days went by and I received a follow up call from a very polite and courteous young lady named Kristin who set me up with an appointment that was convenient for me with salesman Robert Rilcer. When I arrived at Browns the truck I wanted to look at was already waiting for me and Kristin and Rob met me within 5 minutes of my arrival. Rob Rilcer was very knowledgeable of the vehicle and was very attentive to me needs and wants in the vehicle. Rob was constantly in contact with everyday throughout the entire process. Rob and the entire Browns dealership were terrific to me and I would recommend them to anyone looking to purchase a new vehicle.

Koskorner

3 de feb. de 2014

Jermal was very courteous and informative through the whole process of buying my Jeep Grand Cherokee. He went out of his way to make sure I understood how the vehicle operated. He even came to work early in a snow storm to effectuate the pickup for me. I would definitely recommend him and the dealership.

Hemisfear10

2 de feb. de 2014

We have dealt with Sal DiStefano since 2008 and we have bought 4 vehicles from him. He is always very professional and helpful! We have also sent many friends and family members to Sal, and every person we referred has been extremely happy dealing with Sal! For as long as Sal is selling cars we will continue to buy from him! Thanks for the great service!

hightide2

31 de ene. de 2014

Sal was a pleasure to deal with. Very helpful in answering all questions in a/w the new 2014 Cherokee Trailhawk. I have been to other dealerships over the years and found him to be a credit to his employer. I would recommend him to any of my friends. THX SAL

Suga_trini

31 de ene. de 2014

Service was great and Mel was very impressive with his knowledge of the vehicle and all it's features. I look forward to purchasing my next vehicle with him!

lslittle

31 de ene. de 2014

I have purchased many cars over the years and my experience with Brown's and Sal as our sales person was our best experience by far. I was greated promptly and professionally and was shown exactly was I was looking for. Sal was exceptional in his knowledge and PR, I would highly recommend both Brown's and Sal and I would certainly return when looking to purchase/lease again. I had a great experience.Thank you!

joesephrobinsun877

27 de ene. de 2014

I stopped in today to check out some used vehicles and was very satisfied about the vehicle.. the warranty and the salesman..By the way I was treated and Upon stating the paperwork the New Sales Manager Mr Rob Brower stepped in and totally turned me off and changed my mind on the whole deal I ended up going to Nissan and getting the vehicle I always wanted and will continue and have been shopping and was the most comfortable with you guys until I met the representatives at Nissan hopefully we can do business in the future. With different management.

gcp334

27 de ene. de 2014

customer parking easy. Service was friendly and easy going. Jermal made negotiations as stress-free as possible. Transaction/paper work smoothly done without any hidden surprises. First time I've made an SUV purchase that didn't give me a headache! THANKS Jermal!

dave1566

26 de ene. de 2014

Leased a Dodge Ram for one of our properties. Steve was very responsive and pleasant. I'll definitely come back to your dealership in the future.

LauraMM821

26 de ene. de 2014

My whole life the only vehicle I had ever driven was a Toyota. When my husband and I found out we were expecting we thought it was time to try something new and of course rated high for safety and excellent on gas mileage. Chris Lein was not only able to answer all of our questions without hesitation but was not the typical "BS cars salesman" we had felt with in the past. He was friendly, had a good sense of humor and made a long tedious process of buying a car an incredibly easy and an anxiety free one!!! We are so appreciative and thankful for his help! We are now gladly sporting a 2014 jeep grand Cherokee limited! :)

Edgomez

25 de ene. de 2014

Irving Cruz and Jermal Blanco are very professional, the best car salesman I've ever dealt with!!! They truly care about the customer and what they are looking for. They give you the best deal and I would highly recommend them to anyone who is looking for a new car.

Dranoff

21 de ene. de 2014

very prepared, knowledgeable and accommodating...listened to us and spent time finding the car we wanted and gave us a price that worked...second car we have bought there...recommend highly

Blackbird0013

20 de ene. de 2014

Will was extremely friendly and helped us with exactly what we wanted in the vehicle and price. That's why we went to him again for our second Jeep. We'll keep on coming back to him for all our Jeeps.

richyrich

18 de ene. de 2014

Salesperson Robert Riker was totally knowledgeable of the jeep tech specs and options. He addressed all my inquiries and concerns,, relating to the jeep and the purchase process. I am very satisfied with my new jeep and purchase experience at Browns Jeep chrysler Dodge.

Phillly

17 de ene. de 2014

This is the third lease, for me at Browns and the service from top to bottom has been great, and i can see my self going back in the future for another car.

safeharbor

17 de ene. de 2014

James Kubik helped me with two leases for our company. He was very friendly and professional throughout the process. A true asset to Browns dealership.

patdino

14 de ene. de 2014

While purchasing my new car my experience dealing with Charlie Wilson and John Delgenio has been a pleasure. There knowledge, professionalism and courtesy has made this a great experience. I would be remiss in not bring this to the attention of the dealer principal because they are a asset to the Brown's dealership. I would recommend anyone purchasing or leasing a Jeep, Fiat or Chrysler product to purchase it here for a wonderful experience.Pat and Joe Dino

tmorganacmorg

3 de ene. de 2014

I just bought a Rubicon X from Brown's Jeep (via CarsDirect). Will Reilly handled the sale for Brown's. Everyone I met was helpful and friendly and Will was on top of every step in the transaction.This was a factory order; the vehicle arrived on Saturday afternoon, and by Monday, I had it home in the driveway. The dealership is bright and attractive and humming with activity. I would recommend Brown's for anyone shopping for a vehicle. ...Tom M

ErikRed14

2 de ene. de 2014

My experience at Brown's was by far the best experience I have ever had when dealing with a dealership. The showroom at Brown's was warm and inviting. Sale representative Will Reilly was extremely knowledgeable and helpful in making my decision to go with the new 2014 Jeep Compass. Will listened to what I was looking for in a new vehicle and showed me the various models had what I wanted. He took the time to go over all the specs and helped me pick the model that best fit what I wanted in a new vehicle. Best of all, IT WAS AT A GREAT PRICE!!! Thanks to the great service and awesome prices, I will definitely be recommending my friends and family to go see Will Reilly at Brown's in Patchogue N.Y.Thank you to Will Reilly and Brown's of Patchogue N.Y.Very happy Jeep Compass Latitude owner-Erik

sieglnest

29 de dic. de 2013

Our family has dealt with Brown's for years and it is a superior agency. Salesman Liquori worked with us on brand, price, trade in value andcomplete attention to every detail. He found the exact model we wanted and kept the price within our range. The vehicle was beautifully presented for both inside and out. We could not be more pleased or satisfied.

Liddell2013

29 de dic. de 2013

We live in the area and as we were driving home one late evening my husband spotted a truck on the lot so we stopped for a minute to look. The dealership was closed but Harry was there picking up his own car. He encouraged my husband to come back so they could talk. My husband wasn't sold on getting another Dodge at this point and he had been to a few other dealerships keeping his options open...BIG MISTAKE. Our experience with one of the competitors was a complete nightmare beginning with the salesman and ending with us walking out on the finance guy. We are actually thankful for the experience because it lead us to Harry. From the moment my husband went back to speak with him, he made the journey extremely pleasant. He kept in touch with my husband while he searched for the perfect vehicle. Harry was an honest businessman and gave us a price range where there were no surprises. When we had to sign finance paperwork we were even pleasantly surprised as to how painless it was. He was helpful and even threw in an option that helped us in the event the vehicle was stolen and not recovered. I am very apprehensive when walking into dealerships because I come from a sales background in a major corporation, however, from the moment we walked in we were greeted like family. I look forward to doing business with Harry again in the very near future. Thank you again for an outstanding experience.

pilk706

28 de dic. de 2013

Very pleasant interaction with sales rep, Mel. He made every effort to get us price we wanted. Mel did a gat jobs describing the additional features that differed from our lease turn-in. No changes during visit with finance manager,, Bill. No surprises or gimmicks. I would definitely recommend paying this dealership a visit.

Lac70

28 de dic. de 2013

From the moment I stepped foot into Browns I felt welcomed. Harry Stecker greeted us with a nice smile and a happy, upbeat personality. You only get one first impression and this by far exceeded my expectation. Not only was he genuinely helpful, but he was not pushy, unlike the previous car dealership in Port Jefferson I had visited a few days before. Not once did Harry pressure me about buying/leasing a Jeep. He put all his energy into finding me the Jeep I wanted, and he did it patiently, which I really liked. Walking into this dealership was such a pleasant experience and I would highly recommend Harry, as well as this wonderful car dealership. Harry even went the extra mile to follow up with me the next day to see how I liked my Jeep and if I had any more questions. Customer service should be this good everywhere!!! Thank you to Harry and the staff at Browns for such a great transaction. I will definitely recommend them to all my family and friends in the future. I already know my next vehicle will be purchased through Harry. He is an asset to this excellent business. Thank you!!!!!

rlagattolla

27 de dic. de 2013

Harry was very friendly. He spent a lot of time with me, listening and deciphering what I was looking for in a truck. He returned my calls promptly. He wash helpful in answering my questions. If you are looking for a salesman who is interested in you and what you are looking for, and not just in selling you any car/truck before you walk out the door, Harry is your guy!

jewitguy

26 de dic. de 2013

Great Deal and a great dealership! their sales team new what they where doing and gave me a great deal with no hassle! i would go back their in a heart beat!

dgdg4242

24 de dic. de 2013

After recently having purchased a car for my son from John Keogan and having been thoroughly satisfied, I found my self returning to him when it was time for me to make a purchase. Purchasing a car from John is most likely unlike any previous car purchase experience you have had. There is absolutely no pressure, other than John's sincere desire to get you into the car you need. His honesty and sincerity make for a thoroughly pleasant and comfortable experience. After the death of my husband a little more than a year ago, this was the first major purchase I made on my own. With John as my salesman, I truly felt that I could trust him and I wound up getting exactly the vehicle I wanted. Whether you are looking to make your first purchase and feel overwhelmed, or are looking to replace your vehicle and are just looking for a positive experience for a change, you will be sure to come away with a positive feeling. So if you are looking for that "one honest man", you can find him at Brown's.

sffitz07

21 de dic. de 2013

James Rogers was professional from the moment we walked into the dealership. He was extremely knowledgable about the car we were purchasing(Dodge Dart). Jim is an asset to the dealership and I will reccommend him to anyone I know who is purchasing a new vehicle. Our experience with him has renewed our faith in Browns and the Dodge product.

conectek

19 de dic. de 2013

Our experience with Rich Roberts was wonderful. He was very helpful and informative with the details of the new truck that we purchased. It was a pleasure dealing with such a nice and friendly person. He was able to answer all of our questions and concerns. He went out of his way to make our experience a good one We will absolutely recommend him to anyone looking to purchase a new car/truck.

sunbumm

19 de dic. de 2013

Jim was very friendly and knowledgeable. He knew the product well and I feel he worked hard to get us a good deal. I would definitely recommend him and Brown's to family and friends.

DunRite

19 de dic. de 2013

I gave this dealership the rating I did because my experience could not have better. Product knowledge, their attitude and dispositions weresincere and excellent. Having purchased many other new vehicles; this dealership has made me feel as if I were purchasing from my best friend. Everything they told me was true and correct. The vehicle (Ram Promaster 159" w/b) was preped better than I expected from any dealer. I give credit to the people that prepared the Promaster also it was a better presentation than the Cadillac dealer did last year. Yes I would certainly tell anyone with an ear that "Browns Chrysler-Dodge-Jeep -Ram is the place to go.

tmilano

16 de dic. de 2013

In my experience, the best dealership to deal with by far. This is the fourth vehicle I've bought from Brown's over the years and every time it has been a pleasure. I worked with Harry Stecker this time and he answered every question quickly and in detail. I felt comfortable that I knew exactly what the selling price and terms were. I had been planning to trade my 2006 Jeep in when I bought my Infiniti off lease. Just for comparison I asked Rich Dorfman what Brown's would offer and he offered over a thousand dollars more than the Infiniti dealer! I've bought cars from the luxury brands but never had a better buying experience than I've had at Brown's. If you're looking for any of the brands they sell I would highly recommend Brown's.Tony Milano

hemicars

12 de dic. de 2013

We are very happy with our purchase of our leased ram 1500. The salesman, Bill Jenkins was exceptional. He was very knowledgeable about the truck and very helpful. He got us the right truck for what we needed it for. I would recommend this salesman to anyone.

antjenn

7 de dic. de 2013

This is the second Jeep we bought from Browns. When we were looking for our first Jeep we went to a different Jeep dealer and ended up walking out of there very unhappy. We went to Browns and met Will and left that evening very happy, he said he would have my son in the Jeep that he wanted and back up to school that night and he did. I told Will when my husband and I were ready for a new car we would come and see him, we did, and once again we had the most stress-free experience buying our new Jeep. Will is a great salesman and he is honest, there are not many salesman that you can say that about. We love our new Jeep!!!!!

andrewwgel

6 de dic. de 2013

When i walked into this dealership to talk to someone about a jeep i liked outside, i expected it to be like every other dealership where they try to screw you; this was NOT the case at all. I asked for some information about the jeep, and we went back outside and i was given the keys to test drive the vehicle. It was such a relaxed feeling: the salesman did not try to tell me how amazing the vehicle was or convince me to buy it, he let me be the judge. I decided I liked the vehicle and put a deposit down on it. The salesman, John Keegan, by far gave me a 5 star experience at this place. He told me the price, the tax, the dmv fees and such, listed everything out for me, and told me everything i needed to know. No extra fees, no trying to sell me things, just a great experience. When i went in a couple days later to purchase the vehicle, everything went smoothly. They even ordered a new running board claiming one might have been unsafe, no extra fees and without me saying anything. Everything went so smoothly it was great. So it turned out that back brake calipers were bad after driving it for a day (it was a used jeep with over 50k miles so its expected that it wont be perfect). I brought it back a couple days later to the service department and they were very kind as well. No problems whatsoever, they replaced the calipers at no charge, they even looked at my jeep the same day i brought it in for me. Surely i expected them to find something to charge me with but nope, just fixed what i needed and i'm on my way! I highly recommend this dealer to everyone. The other salesmen were very nice as well. I couldn't have asked for a better experience!

cathie18

6 de dic. de 2013

For once, we found that buying a new car can be a pleasurable experience. From our salesman, Jim Rogers to the manager, Michael and finance manager, Richie, they never missed a beat by making us feel comfortable and confident with our purchase. Browns will be recommended to anyone we know looking for a car. There were no false, tricks, come-ons to get a customer in there...we appreciated the honesty. Thanks to all for our new 2014 White Jeep!

CaroleCapps

6 de dic. de 2013

Went to a different dealer and my daughter left crying because she was pressured to the extreme. Then we went to Browns dealership and Rob could not have been any kinder. It was a totally different experience! Thanks Rob! When I need another car, I definitely will be back.

Espallone04

5 de dic. de 2013

The whole staff was great I had a terrible experience at Atlantic dodge so it left a bitter taste in my mouth but the whole sales staff a browns was amazing very understanding not the least bit pushy Mel and rob are with out a doubt the go to salesmen at Brown's!

fasmama

4 de dic. de 2013

Over the past 40 years we have purchased several cars from this dealership. They are always extremely courtious. This time our salesman was Robert Riker. Robert is a knowledgeable young man. He showed us everything about the car, took us out for a test drive and offered us coffee when we came back. When it came time to do the paperwork, Robert told us this was his first day on the job and we were his first customers. If he hadn't told us we never would have known. I'm glad we made his first day a successful one. Great job Robert, see you in three or four years. Natalie and Ralph Fasano

jhaag50

2 de dic. de 2013

I researched this vehicle on line and then spoke with their internet dept. Danny was very helpful and gave me a price. I went to Nissan and Toyota I was also given a price but when I got there the numbers were way off. When I went to Browns Danny walked me over to Kevin who was friendly and attentive. He listened to what I wanted showed me a few options and then came back with the same price Kevin quoted me. I never felt pressured I never felt deceived. Kevin made the whole buying experience very easy and I drove off with my new car the next day. A very simple process. I was referred to Browns by a co-worker who also had a great experience there and loves the service department. A win win situation!

sweety99

1 de dic. de 2013

Rob was great to work with. He was friendly and very attentive. He was passionate about his job, and easy to work with. It was a great overall experience buying my first new car.

allenbode

29 de nov. de 2013

Vince was great. I would definitely recommend Brown's and Vince in particular. I bought a Ram 1500 Crew Cab. Vince helped me find an Express Package I didn't know existed rather than push me towards something out of my price range.

Redstormsju

28 de nov. de 2013

Two years ago my wife and bought a jeep compass from Browns. We had a great experience. This past weekend we dealt with an amazing sales representative called Kevin Diaz. Kevin was exceptional in working with my wife and I and making a deal that fit our needs. We ended up leasing two brand new cherokee limited. Kevin made the entire process smooth and painless. Kevin answered all of our questions and treated us very well. I certainly recommend Kevin and Browns. Thanks Kevin and thank you Browns.

kevinbarry

25 de nov. de 2013

my visit to browns to purchase a new jeep Cherokee was a very pleasant and positive. my salesmen steve giorgi, was a true gentalmen and helped me with care and professionalism. I would recommend browns to anyone thatis looking to purchase a new or used vehicle. my name is kevin barry ( 631-617-0605 ) if you would like to speak with me about my experience at browns

dodgert57

21 de nov. de 2013

The experience at Browns was the best experience at a dealership I've had. This is the third dodge I have leased or purchased (this one) and as for the cars they have all been good to me (knock on wood, no issues). I did give my previous Dodge dealership a shot to get me to come back there to order my car but because of the past history (even though it was 100% proven to me the management and alot of other issues that I had in the past had changed) and the service, I chose to go with Browns (which I should have done when I initially went). Will Reilly is a very personal and great guy (was not like all the other sales man that I ran into) and it felt like as if was talking to a person rather then a guy trying making to sale. I would 1000% percent recommend Browns to anyone who is interested in a Dodge and would also tell them to look for Will since he made my experience the best it could be and stayed on top of things throughout the whole process.

robchristie

18 de nov. de 2013

This is the 3rd car we bought from Will. I would recommend anyone who is buying a car to see Will. He is extremely knowledgeable and very helpful every step of the way.

ptresh

17 de nov. de 2013

What a great experience my husband and I had purchasing our first Jeep at Brown's from Vincent Agostino. He answered all of our questions, explained all our options and guided us in selecting the model that suited all our needs. We never felt rushed or pressured to make a decision. Brown's has an outstanding reputation and we weren't disappointed. We'll definitely recommend Brown's and Vincent to our friends and family.

mazzy57

17 de nov. de 2013

Had a good experience with Browns and sales person Jermal Blanco. He showed us a bunch of options in our budget and answered all questions. Ended up leasing a new Jeep Cherokee. Transaction was very smooth and simple. Thanks Browns!

jones39

16 de nov. de 2013

Jeep Cherokee 2014 ready for me as promised. The entire Sales stadff worked as a tea,m to make sure my transition into my new car was smooth. While shopping for car prior to purchase Ken was wonderful with explaining all the attributes of the car during the test drive process. . I felt no pressure from any of the Salesman.Walk thru service department and waiting area pleasant. . Will use again.

dshewark

5 de nov. de 2013

I purchased my first new car from Browns Jeep. I had visited four other Jeep dealerships before making my decision to purchase from Browns. My salesman, Chris Lien, was the reason I purchased my Jeep at Browns. Chris was not aggressive, he put me at ease. He explained all the rebates that were available to me and went to bat for me with sales manager when it came time to negotiate the purchase price of my car. I never felt pressured. My car was ready when promised and Chris had all the paperwork ready to go, I was in and out in no time. The Browns dealership also has no hidden fees, it was the ONLY dealership to not change any fees, a huge selling point. Chris is a terrific salesman and I would highly recommend him and the Browns dealership.

GreggDietrich

4 de nov. de 2013

Awesome! They found a way to get exactly what I wanted for a price I didn't think was in reach. Extremely professional and very friendly. I will tell everyone I know to come here for their next vehicle!!

staceyb72

3 de nov. de 2013

As a woman I was hesitant to go to a dealer alone. However, dealing with Kevin was a pleasure. He was honest and fair with the pricing for my new Jeep. He took into consideration my financial needs when leasing and recognized that I wanted to make a deal, so he made it happen. Everyone at Browns were fabulous!! I would recommend Brown's and Kevin when purchasing a new car!

ptc3

31 de oct. de 2013

We have been coming to this dealership for over 15 years-more like 20 years. Our 2 sons have bought vehicles from this dealership-through our recommendation. Now my son sent his friend-and he bought a vehicle from this dealership. It's contagious!! I've known Gary Burke around 20 years!! He's always been a pleasure to work with. They work with us with pricing-and were able to let us stick with our budget and get the vehicle we wanted!! We've worked with there service dept. for many years, also a good experience! We love our dealership and never went anywhere else but Brown's Jeep Chrysler for our Jeeps. I highly recommend this dealership. Over the years of dealing with them, I've had the opportunity to meet with Gary Brown. A very professional and nice man. We dealt with Matt Hogan our sales rep., who did a great job trying to work with us in getting the vehicle we wanted. Thank you Matt! NEED I say anymore??

KimKel2013

29 de oct. de 2013

Excellent customer service. Will (my salesperson) was very informative and helpful. He made my experience easy and pleasant. I have not always had a good experience with car dealerships but I highly recommend this dealership and salesperson Will.

nursesunshine3746

24 de oct. de 2013

Not pressured. Steve was wonderful. made the process easy. Everyone was friendly, knowledgeable and polite. I would recommend this dealership to anyone. Thanks so much

mnocera

20 de oct. de 2013

I am really happy with the service I have received. I continue to come back because of Will Reilly. He knows exactly what I need and that is important. I truly appreciate all the time he puts into getting me the vehicle that I need.

pitcher11

17 de oct. de 2013

my husband and I were extremely pleased with the purchasing experience of our 2014 jeep with our sales advisor William Reilly from the beginning to picking up the car William was very professional. We would recommend him and Browns anytime

blackdog43

15 de oct. de 2013

We had purchased a Nissan Sentra for my mother and ended up not needing it.We also had a Nissan Murano,plus we had a Ford Expedition with 144k. The sentra and ford were a financial hindrance. My son in law buy's trucks like he is changing his pants,so when he recommended seeing Harry at Browns Dodge,we thought if Harry impressed him then he must be good. Harry understood we needed to remove those vehicles and get one vehicle that not only suites our needs but could handle the negative equity from the Nissan. He walked us through the Dodge incentives that would help us. We finally came up with the Ram 1500 Tradesman. Now,being it a base line truck ,I thought it would be without any bells and whistles,but to my surprise this truck has allot of standard options. Harry was a pleasure to go through this with us and the cherry on top was when we had to sit with Rich Ruhs to go over the finances. Again, I was very pleased on how we were treated and how much Rich searched for the best deal for us.Both Harry and Rich made this a very comfortable purchase. And I love my new Dodge 1500 Tradesman. Thanks Harry...thanks Rich.

Nitty1386

14 de oct. de 2013

I seen my 2013 challenger redline and had to have it. I went in talked to Sal and I now own it Ty guys I hope to do more business in future Ty very nice people Rich in finance is great guy

nic9161

14 de oct. de 2013

Kenny was an excellent! We knew what we wanted and he worked with our budget to make it work. i would highly recommend him to anyone who is looking to buy or lease a car. The staff were very friendly and helpful. This is my third jeep i purchased at browns and i'm sure i will be back again.

Richie24

13 de oct. de 2013

I can only say good things about my experience, the sales people I dealt with were fair and honest. I would recommend Browns dealership to everyone.

afazio

10 de oct. de 2013

From the moment my famly and I entered the dealership we were treated very well by the entire staff. Our salesman, Jermal, was great! He made us feel very comfortable. He was especially nice to my two sons. He was very informed about the vehicle we were interested in and also explained the pricing. I would say he was a pleasure to deal with.

vincent90

8 de oct. de 2013

It was a pleasure to purchase my 2014 Jeep Grand Cherokee from Harry. He answered all my questions and made me feel very comfortable with my purchase. He was honest and patient. Overall a great dealership and have recommended to all my friends and family. Thank you Harry...I love my new Jeep!

kellischutz1

8 de oct. de 2013

He is a wonderful salesman. So helpful and so knowledgable and polite. I would reccomend him and his dealership to everyone I know. It was a pleasure dealing with him. It was sucha. great environment and nicest guy weve met.

Queeny

6 de oct. de 2013

My friend bought 3 jeeps from Browns.On her recommendation, as well as Browns 112 Reputation, I made it my first stopon my search for a car.Found what I was looking for, and with the assistance Charlie Wilson, and the Exceptional Finance Department, I left with my 2013 Challenger r/t Redline and a Lifetime bumper to bumper warranty which has given me a worry-free, just turn the key and go existence..Bringing a friend to who owns an Acura MDX and doesn't like the new models or the distance she need travel for service , to Browns 112 to look at the new Jeeps..

rjsbaldy

6 de oct. de 2013

When my husband and I visited Brown's dealership, we were greeted immediately by a very friendly, professional salesman, Jermal Blanco. We told him our wants and needs and he went over everything with us. We felt very comfortable and at ease with him and did not feel one ounce of pressure. We ended up buying a Jeep Wrangler that had everything we were looking for. He helped us through the paper work and two days later we left with the car of my husband's dreams. Thank you Jermal for a great experience. I would highly recommend this dealership and the salesman, Jermal Blanco to our friends and if need be, would visit this dealership again in the future.

chomlek1

4 de oct. de 2013

My experience with william reilly was a very professional one. He did everything and went out of his way to find me the jeep I wanted. I am thrilled with my car and would recommend him and this dealership to all my family and friends. Thank you william

Lou1041

4 de oct. de 2013

My dealings with Brown's were a pleasant surprise as everyone was very friendly and helpful. Jim Kubik was very thorough showing me the systems and clearly explaining how to use them. I never felt pressured about buying a car and would definitely recommend Brown's to anyone. I was equally impressed with the service department as the service needed was explained clearly and my wait very short.

frankietools

2 de oct. de 2013

the sales person steve giorgi was very good to do business with. he was very cuiortius and helpful in the handling of the sale of the ram pickupto me.i was very happy to deal with him and browns dealership.

Teebird

1 de oct. de 2013

Vincent was very professional and made us feel very comfortable from the start. We will definitely recommend people to see Vincent when purchasing a car.

joley1225

30 de sep. de 2013

TJ Lusardi, was a fantastic sales man , he was friendly, knowledgeable, he has a great personality and was a pleasure to work with. I would highly recommend him to all of my family & friends.

Charley2014

30 de sep. de 2013

We were looking for a new Town and Country to replace our old one. I had gone online to the Brown's dealership website and requested an 'e-price' for one that was in their inventory. The reply from Brown's was quick and helpful. When we got to the dealership, we were greeted promptly and introduced to Harry, the salesman. At no time did we feel any pressure to upgrade to a more expensive model, or to add any unwanted extras to the one we had picked. We already had a pre-approval for a loan, and Brown's was able to beat the interest rate, and even found a bi-weekly loan that would enable us to pay off the car 5 months early and save us some $$ in interest. Would I recommend Brown's? You bet! Will I bring my car there for servicing? You bet. The car was prepped beautifully. We felt very comfortable at all times. Harry was always very polite, and personable. As was Bill, the gentleman in finance. Almost wish we could afford another new car!

Denisewayte

29 de sep. de 2013

I wanted to get my daughter a jeep, Sal was recommended to me by a good friend. I normally am nervous about car salesmen. Sal was the acception to the rule. He was honest and helped us get a great deal on the grand cherokee. I will recommend him to all my family and friends.He helped us with our trade in and handled exchanging the tires with no expense to us! Sal was extremely nice and helped us sail through the process of buying a new car.

dsgcobra

28 de sep. de 2013

I stopped in to Brown's on my lunch break to check out a Dodge Journey. I explained to Chris exactly what I was looking for and he worked with me to find the one that best fit my needs and price. Never at any point did I feel pressured to make a deal or tried to be sold something I did not want. I've worked with many different dealers (Ford, VW, Toyota, Jeep, Hyundai and others) and salesman in the past, never have I had such a positive experience as I did with Chris, Irving and the rest of the staff at Brown's. I would recommend Brown's and Chris to any one looking for a Dodge/Chrysler/Jeep and will defiantly go back to see Chris for my future car needs!!!-Joe P

italy1162

28 de sep. de 2013

Will Reilly was friendly, courteous & professional. He made us feel very comfortable & was always there to answer any questions we had.This is our 3rd vehicle that we purchased from Brown's & Will is always our salesperson. We would never even think of going anywhere else.We recommend Brown's to all our family & friends & tell them to be sure to see Will Reilly. He is the BEST!!Jo Insogna & Anthony Pierro

Fgraupe

27 de sep. de 2013

Iv been a lifetime Jeep Owner (84 Cherokee, 86 Cherokee, 95 Cherokee, 97 Cherokee, 2001 Grand Cherokee, 2005 Grand Cherokee, 2008 Wranger, 2011 Grand Cherokee and New 2014 Grand Cherokee and in all my years of leasing and buying my Jeeps I always want one Good Salesman and Dealer. I have bought from every jeep dealer on Long Island always feeling a little "cheated" as I left and never having a Great Experience even thought I love buying new cars. That has all ended with my lease of my 2014 Grand Cherokee. Chris was a complete professional through the entire process!!!! He knew what numbers I needed to stay withing and delivered EXACTLY what I wanted for what I needed to pay on EXACTLY the day it was promised on Delivery. Brown's Jeep payed off my existing lease (2011 Jeep) as promised with NO Issues!!!! For once I will come back to the same salesmen for my next Jeep in a few years!!!Chris was a true gentleman and professional and would recommend anyone looking for a vehicle to see him!!!

Ebrizzle

27 de sep. de 2013

Was out shopping around for a new jeep at several dealerships across Long Island and stopped by Browns with my wife. We ended up walking around and talking to a few different employees before James. We were glad to run into him by the end because he was very friendly and knowledgeable, and was very happy to answer all of our questions. He talked to us for a while, while we were weighing options and unlike most dealers that just want to make the biggest sale possible, and get on to the next customer, he was open and honest about any downsides to options we were considering, and helped us find a vehicle that met the criteria we were looking for and fell in our target price range. In the end, we ended up walking out with a brand new jeep we were very happy with that James gave us an amazing deal on. I have bought many cars in my life, and have talked to many different dealers, but James was by far the best. I highly recommend anybody going to this dealership to ask for him. Dodge and Jeep are both excellent and reliable brands that I will continue to stick with in the future, and I will surely go back and talk to James for my future trade ins. -Dave and Leslie

satch123

27 de sep. de 2013

Scott went above and beyond the call of duty when I came to purchase a car. I came with an extremely active four-year old and a screaming one-year old. Scott carried the baby and put a smile on her face, gave them balloons, helped install my car seats in every car that was test driven, fed them lunch, and entertained my girls while I contemplated on which vehicle to buy. I will also add that I was at the dealership from late morning to after 5pm trying out vehicles. This salesman kept a smile on his face and entertained my girls the entire time!!! He also made sure the pickup was completed in a timely manner and that the vehicle looked beautiful when my husband, two kids and I came to get the jeep...He rectified any issues/concerns I had right away. I highly recommend Scott Noethinger as your salesman and will only trust him with my future purchases. PS Ladies...He is single.....

DinoVassino

26 de sep. de 2013

Salesman was ok, but financial manager (Rich Ruhs) lied and said my credit score from Chrysler financial was B rating which resulted in higher monthly price for car. Total lie, because I called Chrysler and they said not true, I received the best rate. Also purchased my credit score from TransUnion and scored in the 900s. Stay away from this dealership, they are crooks. I gave them the opportunity to compensate me for the difference but they did not even return my call.UPDATE:A manager from Browns contacted me to resolve the issue. Mr. Neikam explained what had happened and that it was a communication problem on their side and also said Browns will compensate me for the difference. Mr. Neikam assured me that I was not lied to and that this was purely human error. Thank you Mr. Neikam.

Geemann7

25 de sep. de 2013

Recently purchased a slightly used Ram 1500. Jimmy Z was my salesman and he was very courteous, professional and fair. A-Plus. This is my 2nd purchase from this dealership and I feel very comfortable here! Highly recommended!Frank Giaramita

carbuyer2014

18 de sep. de 2013

Brown's made a difficult to nearly impossible deal come off easy. We were treated with respect and kept informed all the way of progress on the transaction. Jermal was a wonderful salesperson. Took all the time needed and did a great delivery on the car. Sales manager and finance manager literally worked wonders for getting us the financing that no one else could deliver. 3rd car purchased with Brown's over 13 years. Ride with Brown's is not just a slogan. It means business,fair and honest. Highly recommended. Thank you all!!

jameschinnici

17 de sep. de 2013

No pressure, the best car buying experience I ever had.Great price no BS Financing was straight forward.Very happy.I will buy another car from them.

jenco1975

11 de sep. de 2013

Jermal went above and beyond to provide the most help. He was curtious and respectful and not demanding for us to purchase a vehicle. He gave us our space and time to think about it. I would highly recommend this dealership and have already.

Zsw23

3 de sep. de 2013

Jermal blanco did an absolute unbelievable job for me. He got me the exact price I wanted that no one else or dealership could have. He made it a painless process as well. I am very skeptical of some car salesman but Mel felt like family to me by the end. I didn't have one hiccup through the entire process. I would buy another ram from Mel or any car going forward and would recommend Mel with the most respect to any friend or family member of mine. Overall he is the best.

ETRecklesss

1 de sep. de 2013

While in the market for a new RAM truck, I had gone to two other dealerships before Brown's. Those experiences had left a "bad taste in my mouth," so to speak. Not only were the sales people apparently disinterested in making a sale (as demonstrated by making me wait ~45min for assistance), but they were rude, trying to convince me that I did not want the truck that I wanted or features that I wanted. They were, in essence, too pushy, and concentrated on getting rid of their stock. I will further mention that it was Smith Haven Chrysler/Jeep/Dodge/RAM that was most rude. Getting into the experience at Brown's, I would firstly like to thank Jermal Blanco (Mel) for his patience and willingness to hear me out and find the truck that I actually wanted with all the features that I wanted as well. I might even go as far as admitting that I was a somewhat difficult customer, but to Mel's credit, we were able to find a truck that I am 100% satisfied with. I would highly recommend Brown's for Mel's professionalism, courtesy, and personability, and I believe that these qualities extend to all of Brown's. Mel turned the generally painful and tedious new car purchase experience into a pleasant one, and for that I am truly thankful. Brown's is officially our new favorite dealership. Thanks again for everything,Eric V.

Greengoblin1962

31 de ago. de 2013

I just leased a new jeep from your dealership. My salesman was Jermal Blanco and I have to say that over the last twenty five years I have bought over ten new vehicles and getting a new vehicle from this man was the best experience I've ever had. He was a pleasure to deal with and very efficent and professional. This man is a valuable asset to your dealership. The rest of the people at the dealership were awsome too. Sincerely, David C. Slee

mmaffia

28 de ago. de 2013

My overall experience at Brown's was a pleasant one. I was greeted by the receptionist at the door and she was very friendly and accommodating. I was led to Kenny who was knowledgable and helpful from the start. He took us out into the lot and showed us the available options that matched our description of what we were looking for. He was patient when we were not ready to make any moves at first. When we came back to purchase the cars he had most of the paperwork ready and we just had to fill one or two boxes out to confirm all the details.

Deborah Maranzino

27 de ago. de 2013

Excellent customer service! I will definitely send referrals to this dealership! I found it to be a very positive experience ! The stress of dealing with pushy salespeople was not there at all! Hands down ! It was the most professional dealership I've been to!

cttclare

26 de ago. de 2013

We would highly recommend this dealership. They worked diligently to obtain the best financing and price for our new vehicle. Jim Rogers was professional, honest and extremely personable. We encourage our family and friends to buy from Brown's. We will be purchasing again from this dealer. Thank you for all your hard work! :)

mluhrs

26 de ago. de 2013

Will Reilly was helpful, friendly and accomodating. He was thorough in assisting us at pick up. We would recommend Brown's to friends and family, and recommend they ask for Will as their salesman. This is actually, the 2nd vehicle that we purchased from Brown's!

lra5148

25 de ago. de 2013

This was the second Jeep that Jim sold me! We had an amazing experience with him 3 1/2 years ago so I decided to go back. He made the process of ordering a factory order very seemless. Jim did everything in his power to make sure that my Jeep was everything I expected it to be. Jim has excellent customer service and always kept me in the loop. I would highly recommend Jim Rogers to others, as well as this dealership! I cannot thank him enough and will be back!! :):)

pkinsella92

24 de ago. de 2013

Jermal Blanco was my salesman , and because of him is the main reason why i decided to choose the 2013 chrysler 300. i did shop around before i went to Browns dealer and the other salesman at other dealers just couldn't get what i needed. the first day i met Mel we picked out a car and had paper work going,, there was no BS. what he said was the truth, no games were played, i told him my budget and he got me the car very fast, the whole process took 2 days and i was in my brand new car, because of that i will always go back to him for any new cars in the future :) thanks Mel!!,Pat

Eileenon17

22 de ago. de 2013

My daughter and I did a Facebook search asking which Jeep dealer people would recommend as we have been wanting to purchase a Jeep Wrangler unlimited for years. The resounding response that came back from her "friends" was to go to "Browns" in Patchogue. So, off we went. I had purchased a 2012 Honda Accord only last October and hated it. It was a very nice, dependable car but way too boring for this 63 year old who has always enjoyed the "rough" road and of course an AMERICAN car! We ran into Chris in the showroom and when he asked right away if he could be of help, I immediately said that we were just looking (so as not to have him stalking us, I thought). We asked if there were 4 door wranglers out in the yard and he came out with us- not harassing us at all- to show us the inventory available on site. He was so patient and took the time to answer questions- my daughter being much more in tune to the workings of the Jeeps- and when we were ready he took us for the test drive. It only took us about an hour to pick out the car we were interested in- a 2013 White Wrangler unlimited. We went back in and came to an agreement about the trade in for my HONDA. Although I knew that I would be losing money by turning it in so fast after I purchased it, Chris made it as painless as he could. Then we had some financing issues- I wanted my Credit Union but they didn't want me apparently so Brown's kicked into action and by Monday my daughter and I were driving away in the Wrangler. The pick-up of the vehicle was a bit unwieldy as one hour turned into two. By that time we were in with the finance "Rich"'s office and we had to endure some more time listening to all of the "offers" they could throw in. (I do realize that happens at every dealership) But then we were set free to get back to Chris and he took his time going over the details of the Jeep even though we had taken up so much of his time that day and even caused him to come in 2 hours early so that we could pick the car up. He was so gracious and patient with us and thanked us over and over for being patient with him! So yes, I would absolutely recommend Brown's to anyone and Salesperson Chris Lien would be my choice again and again.

amylynnie1121

19 de ago. de 2013

Matt was very knowledgable about the specifications and features of all the vehicles we were interested in. He was friendly, helpful and personable. He ensured I felt comfortable about the price and vehicle I was leasing and helped me make the decision with ease. I will definitely recommend him to friends.

mac9692

18 de ago. de 2013

Got the truck we wanted at a good price, everything went smooth, everyone was very friendly, I would recommend to all to do business with them.

sfdirishman

13 de ago. de 2013

Went in just looking to price some trucks out. Found the perfect truck within my budget. Very respectful and friendly service and very informative. Didn't try to sell me something I couldn't afford and gave me the most bang for my buck.

extotheoes

10 de ago. de 2013

After having to deal with several bad dealerships I came across Brown's. Kenny was the sales associate that I spoke to over the phone about a 2014 Jeep Grand Cherokee Laredo E and made sure I would be getting what I was asking for when it came to a new car. He was very polite, knowledgeable, and truly cared about helping me find a safe vehicle, especially with me being 7 months pregnant currently. Understanding what I was asking for he gave me his cell number and allowed any questions or concerns I had be asked whenever I needed even when he wasn't currently working which is something I greatly appreciated. He let me know that the exact car I was looking for was on the dealers lot and that he would hold the car for me to allow me to come and look at it that afternoon. My mother, boyfriend, and myself drove out to Brown's (from Greenlawn) that afternoon and saw the exact car that I was looking for and we put the deposit down shortly after. The next day the car was available and we got the paperwork done and Kenny sat in the vehicle with me for at least 30 minutes explaining every aspect of the car and showing me how to customize my dash board, where the spare tire was, he explained the car to the very smallest details which I greatly appreciated especially since the car was so new to me. Kenny even followed up a couple days later via text to make sure I was happy with my purchase and asked if I had any questions for him. I would hands down purchase another car through Kenny and I will definitely recommend other people to consider buying a car through him.

Mich82

10 de ago. de 2013

We had been to about 5 different dealerships and were about to just give up after being lied to and treated poorly. We decided to make one last phone call to Brown's and after speaking with Kenny over the phone, we immediately felt comfortable. He went over pricing and options and was extremely knowledgable and helpful as well as very professional and friendly. We decided to make the purchase the same day we spoke to Kenny. We went to the dealership did all the paperwork and came back the next day to pick up our new vehicle. Upon picking up our new vehicle, everything was done quickly and explained to us. Our vehicle was clean, detailed and sparkling! Kenny synced our phones and explained how everything in the car worked. We picked up our vehicle later at night, so Kenny was nice enough to pull it into the bay so we could look it over. In the bay we met Manny who was so nice and helpful. He explained the hours for the service department and asked if he could be of any assistance. We live about 25 minutes away, but after meeting Manny, we will be using this dealership for our maintenance. The finance manager, Bill was also very helpful and got everything done and taken care of in a timely matter. Bill went through all options of extended warranties and explained all of the pricing on our purchase. Overall we had the pleasure of working with 3 wonderful employees at this dealership. Kenny has been our favorite salesman out of any of our car purchases. He really went above and beyond. We will gladly go back to Browns and will recommend to our friends and family.

ladyfoxsk

7 de ago. de 2013

My wife and I will only go to James Rogers. In 5 years we have purchased 5 vehicles from James. He always plays it straight with usand he always answers our questions to the best of his ability. Our purchases was always within a good time limit and with no problemsthat could not be handled without ease. When we decided to trade in our Jeep for a pickup the first person we thought of was Jim. . Weare glad that we did. We received what we wanted and Happy with our truck. Thanks Jim.

srauer

7 de ago. de 2013

Harry did an exceptional job. He clearly has a process that he follows that works - and works well. I had a very enjoyable experience working with him and with Brown's.

IRocktheMOAB

6 de ago. de 2013

WIth so many things happening in todays world,You have the stress from here , from there. My stomach was in a knot going on.( Im an over thinker) This would be my 2nd Jeep Wrangler purchase from Browns and I have to tell you , Luck was on my side that day , I walked in ,I was assigned Sal to help me and from that moment on ,, As Ms Streisand would say " it was butter!",,Its kinda crazy the whole transaction , felt nothing like a transaction , This was a dude who was gonna help me get , what i truly believe is my dream truck, Never once did i feel i was being taken advantage of, lied to or any of those salesman stereotypes you hear about . But what really sticks with me, is when he gave me the car,,,You could sense he was truly happy for me, and it was genuine , and that's priceless. Not only would I recommend Browns and but I would highly recommend SAL, and I hope that Browns realizes what an asset they have , to have him as part of there team.. Im truly very happy and grateful. a million thanks!

johnd4184

5 de ago. de 2013

Mel was direct , easygoing and knowlrdgeable.Being an educated consumer we got right down to the bottom line.He searched and found me the right Cherokee ,LTD... the right color , the right packages!!!Had it picked up in Mass. and delivered as promised..... today!Best car experience ... and I buy too many cars! :)John Desiderio

chrissyh1026

2 de ago. de 2013

From the moment we were introduced to Kenny, he was friendly, knowledgeable and honest. He was patient with my three children and even thrilled them all with a matchbox car in their favorite color while we were shopping. During the signing on our 2013 Chrysler Town & Country, I was upset to learn our payments were more than expected. Mr. Reilly understood our financial limits and was able to take the price of the vehicle down a bit to make sure we left happy. Overall, we had a very pleasant experience thanks to Kenny and Bill and we will certainly recommend them to all who are in the market for a new vehicle. We look forward to many safe and memorable travels in our new Town & Country and will definitely be visiting again soon.Sincerely,The Hogan Family

treasureplanet4

30 de jul. de 2013

My Husband and I recently purchased a Ram 1500 from Browns.. Kevin Diaz was our sales person. He was easy to talk to, listened to our needs and got us into a great truck.. He made buying our vehicle a wonderful experience. We didn't feel pressured and he was not pushy, He is definitely an asset to your company and I have already recommended him and Browns to multiple people. This is our second car with Browns and the service is impeccable...Michael & Noreen Kidger

lorilev713

29 de jul. de 2013

saw the car when we walked into dealership and loved it. Mr. Agostino was our salesman-vey personal, friendly, no pressure kind of salesman. He made us very comfortable with our decision. our new car had check engine light on once we drove off. he helped us take care of that and was able to put my family in rent a car when i dropped my new car off to service. i would recommend Browns and Mr. Agostino.I just love my Chrysler 200!!!!

AmandaRose

28 de jul. de 2013

Chris and Bill were the most professional cars salesmen/ finace professional I have ever met. Best car buying experience I have ever had. Excellent! Oh and I love my 2014 Jeep Grand Cherokee Limited as well!!

unclewally

28 de jul. de 2013

Bought a new Dodge Caliber just under two years ago from this dealership from Will Reilly, very nice and honest salesman. Well my son who just turned 15 was getting a little to big to fit in the back seat he is 6'2" so we stopped by the dealership the other day and the same salesman happened to be working recognizing us from our previous sale was very impressive, We spoke with him for a while and believe me he does not look to BS you and get a sale or just answer your questions and get you out the door, so after looking at a few vehicles and a few test rides we settled for a 2013 Journey SXT with the extra row of seating, next step was to figure out pricing, well he made it a no brainer to trade in our Caliber and purchase this Journey and keeping the cost well with in our limits, If you sit with Will Reilly for a short time you will feel as if you have known him for twenty years, we have been very happy with the dealership service for the past two years on the Caliber, they are always polite, neat and very clean, we have even gotten the car back cleaner than it was before we brought it in for the last oil change. They keep a good line of communication open with their customers with follow up e-mails and phone calls, always send out coupons for services, we have found it cheaper to have the oil changes done at the dealer than by some kid working at jiffy lube, the guy at the dealer takes a little more pride in his work I feel. I can go on and on but I will stop here and recommend William Reilly as top salesman if you ever stop in there even if it is to just kick some tires ask for Will, thank you from a loyal customer, Bob Wallace.

melg8

25 de jul. de 2013

Our experience at Brown's was a very pleasant and encouraging one. Mel stayed late with us and put in his time to make sure we got what we wanted. He had patience and was very friendly and playful with our son as well. He actually made us laugh. The whole process didn't take long and the only wait that we had was for other departments within the dealership. Our new car was being inspected when we arrived, so we had some extra time to wait, but we didn't mind because all of the employees came to greet our son and make sure we were happy. Mel also stayed late to make sure my husband learned a few of the features that were necessary to know right off the bat. It was a great experience all around and we are very happy with our purchase. We would return to Brown's for service and for sales. (Their service department is open until midnight. Great, right?)

jjengel

21 de jul. de 2013

My salesman Mel Blanco was very professional and easy to deal with. My biggest complaint with the process is the time it takes to have your credit checked and approved. It seemed to have taken longer than it should. After calculating the credit rating the monthly payment came out higher than the quote but Mel helped me straighten that out. I have dealt with Browns dealership for many years and have had no problem with the service I have received in the past. I would recommend both Mel and Browns for anyone looking to lease or purchase a vehicle.

alice524

20 de jul. de 2013

We had such a good experience at Browns Jeep. Our salesman Mel had such patience and a lot of knowledge of the vehicle we wanted to purchase. Mel did everything he could to work with our budget and in the end we were able to purchase the beautiful "green machine" Thank You to everyone at Browns Jeep.

Profe239

14 de jul. de 2013

I was very excited to purchase a new vehicle. I definitely selected the correct dealership as everyone was professional and courteous. My salesperson, Jermal Blanco, was very patient and knowledgeable about the Jeep Grand Cherokee Limited. We took a test drive and he thoroughly explained all of my options. He was not pushy at all. He made me feel very comfortable about purchasing my new Jeep. I wasn't sure which color I wanted so he showed me the Jeeps on the lot so that I could decide. Thanks to Jermal Blanco's professionalism, kindness, knowledge and patience, I am the proud owner of a 2014 Jeep!

wider1

12 de jul. de 2013

I cannot say enough about Rich Liquori. He made the trade in sale on my son's jeep extremely easy and my son was able to get the car of his dreams. Rich and the entire staff made us feel very comfortable and right at home. We asked many questions and they even were able to help us get money back on a warranty. I would never have known. I will absolutely be buying my next car there and I hope it will be soon. Thankyou Rich for making my son's dream a reality.Robyn Wider a very satisfied customer.

hcd949

9 de jul. de 2013

When Ram came out with the new 1500, generous incentives and above book value for my trade,I had to take a look.Sal my sales consultant at Browns Jeep, he made the whole buying process effortless enabling me to concentrate on the right truck and options, which he found searching the Internet.I now have a full size truck with best in class fuel economy, the right options, enough towing capacity andpayments I could afford. Thanks Sal, I love my new Ram 1500.

tednie

9 de jul. de 2013

I worked with Jermal Blanco at Browns Jeep Chrysler this past week. After ten minutes I realized I was working with a very professional and knowledgeable sales staff member. Jermal made my buying experience at Browns very pleasurable. He saw me through each step of the buying process and was one of the main reasons I purchased the vehicle. I was extremely satisfied with the entire experience and am very happy with our new Jeep Wrangler. I will definitely consider purchasing another vehicle with Jermal and Brown's in the future due to this experience.

kellym511

5 de jul. de 2013

It was a pleasure doing business with Jeff DePinto at Brown's. He was knowledgeable about the vehicles, very kind to work with, and very mature and friendly. He made himself available, around the clock, to answer my questions and in order to seek out the perfect match for my budget and my wish list. Jeff is someone anyone can do business with and walk away feeling very comfortable with his or her decision. Jeff is a valuable asset to Brown's, and I highly recommend seeking him out should you choose to buy or lease a Jeep, Dodge, Ram, or Chrysler. If you're looking to work with an honest and genuinely good person, Jeff is the man to call. I could not have hand selected a better dealer. I am spreading the good word to everyone who sees my new Jeep. I leased the Jeep Wrangler Unlimited, and I'm just loving it!!! Thank you Jeff!!

jmannino

1 de jul. de 2013

Jeff, was what a car salesman should be like. He dropped his lunch to help us when we entered the building. showed us a handful of veichles we were interested in and explained all the options between them. spent time showing us all the features on the veichle and then we went to his desk where he did not put any pressure on us. Introduced some rebates available,went through the numbers, told him where I wanted to be and he made it happen with his finance team. In a very comfortable and relaxed atmosphere.He asked when I would want to pick up the veichle I told him ASAP he handled the paper work and we picked up our new veichle the next day.Met with the finance guy great atmosphere no tension he went through all the warranty's and again no pressure very friendly.In all after purchasing over 50 veichles in my time This was my Best and easiest experience actually enjoyed it.

HeatherReisen

1 de jul. de 2013

hi- I leased a 2013 Chrysler 200 from Sal and needed much work to be done in order to get through my process (co-signer in florida) ect. Sal was amazing and got all the paperwork done for me and kept in touch with both my family and I , here and in Florida, to complete everything that needed to be completed. With that, he also found me an amazing car for a great price that I have been driving for almost a month now. I think hes a great Salesperson and if you are looking for any car from this dealership please do go see him. He definitely will go the extra mile to help you get the car you want very happpily.

cpamom91

29 de jun. de 2013

I was in the market for a new convertible. I bought my 2008 Sebrin from Brown's new and have been totally satisfied with my car. Kenny was straight with us from the start. Very patient and even stayed late after our test drive to explain all the upgrades to the car since the change from the Sebring to the new Chrysler 200. I was very specific about the car I wanted and he searched everywhere to try and get it. Ultimately we ordered directly from the factory. We were kept updated regularly on the progress with Kenny even texting us personally when the car was being shipped. I would recommend Brown's to everyone.

Gwenpowers

27 de jun. de 2013

I had decided I wanted the Chrysler Town and Country and I just needed to find someone to sell one to me. I had been to 2 other dealerships in the area and either received rude service or no return phone calls. I walked into Browns and was paired with Will Reilly. He was great. Found me the car I wanted with no hassles or high pressure. Even got a very fair deal on my trade. Will took care of everything and was nice and funny. When I picked up the car, he went over everything so I understood all the new bells and whistles. Also had a very positive experience with the finance department. I will definitely go back to Browns for my next vehicle.

ETL330

26 de jun. de 2013

I'd been searching for a pretty specific Wrangler Unlimited for a few weeks and I decided to stop at Browns to check out the 10th anniversary Rubicon they had sitting out front. After wandering their lot I saw that they had the exact vehicle I was looking for in the back and I must have missed it online. We headed inside, but they didnt have anyone available to help us; It was a Friday evening and they were pleasant enough, so looking to be accommodating, I tried to set up an appointment. We took a salesman, Matt Hogans, card and were on our way saying wed be in touch early next week to set something up. We wound up calling Matt the next day to see if he had any time since our day was now freed up after our quick and efficient visit to another local Jeep dealership who really impressed us with their eagerness to locate the exact vehicle I wanted and the great price they gave us. I left a message that we were heading east and would be around in about an hour to please call me back ASAP and let me know either way. After not hearing back we decided to just show up. Matt had just finished with a customer and offered to let us drive the vehicle I was interested in. This was good because I had not yet driven one with the 3.73 rear end that was a must have for me. On our test drive I mentioned that no one had explained the 4wd system to me completely yet and I asked if it was part time 4wd and his response was a simple yes - I guess it's not that complex of a 4wd system, but I expected more of an explanation, you know, a little salesmanship. We get back to the dealership and get to talking numbers. He brings the car back to his manager and comes back with a price of I believe it was $33,400 on a $35xxx msrp right off the bat and he told me that I had to do the deal today. I had already told him that today didnt work as I still had a few days left on my ebay auction on my current car, but regardless does that price include the aftermarket heated seats you guys said youd do? He says oh you want heated seats? even though wed briefly discussed it the day before. He says that he can find out how much those will be. I told him to be honest Ive got an offer of $33,000 from a dealership who has to locate a vehicle for me and the vehicle has heated seats. He reacts with shock and disdain and says No. Theres no way hell(his manager) do that. This is $500 less than Id get the car for. We just got it in last week. So I sit there and take it all in and say well alright then I guess thanks for your time and leave. At this point Im fed up because 1) obviously Im not going to get the car for less than an employee would, so basically you're lying to my face and 2) his reaction was so rude that Id never want to give him a penny of my money. I had a feeling they hadnt gotten the car last week, so when I got home I had a friend run the vin and unsurprisingly the car had been there since January 29 and it was now May 18. When it came time to locate my car, my dealer tried to get the one from Brown's, but they said they 'had someone on the hook for it' and wouldn't give it up. I wound up getting a Wrangler with a sticker 2k higher than the Brown's one for the original negotiated price - seems like Matt's attitude really paid off for me. Matt Called me a full 10 days after my visit. I informed him that Id picked up my Jeep the past Saturday and hung up. I returned to Brown's for service since they're closest to my house and I felt like they were a decently run dealership, we just got stuck with a poorly trained salesman. I brought the car in because it was two weeks old and sometimes it would stall after starting. I called Brown's on Friday to inquire about dropping the car off on Monday. The woman on the phone had an attitude when I inquired about dropping it off on Monday with such short notice, but she changed course when I told her it was a 2 week old car that was stalling. She quickly reversed course to her attitude when she realized I hadn't purchased the car from Brown's. I inquired about a loaner car and she said 'oh no, loaners are only for people who purchase their cars from us.' Guess what, I would've LOVED to purchase my car from a dealer 10 miles from my house rather than one 45 miles away. Anyway, the car went in and came back with newly reprogrammed keys and all was well. When I was there I did ask my service adviser about the loaners and he said 'even if you had bought it here there's a 3 week wait for loaner cars.' To be fair the loaner car issue really stems from Chrysler's unwillingness/inability to fund a true loaner program, but if you're going to advertise a loaner program, I think you should make sure that you can live up to it. I recently visited another local dealer that's about equidistant from my house in the opposite direction of Brown's and their parts guy was very helpful and they told me that while normally loaners are only for their sales customers, they'd be able to get me one if I gave them a few days notice. They'll have my service business for a while, and they'll at least get a chance to sell me another car at some point. I can't say the same for Brown's. Oh and Brown's still has the vehicle I'd looked at sititng in their inventory.

ALICE7

25 de jun. de 2013

I went to Brown's looking for a 2011/2012 Grand Cherokee. I previously went to Port Jeff Jeep and Smith Haven Jeep. The prices were higher at both Port Jeff and Smith Haven and they both charge a "PREP FEE". At Port Jeff the prep fee is $795.00 and at Smith Haven $895.00. Salesman at both dealerships said everyone charges a prep fee. Brown's DOES NOT charge a "PREP FEE". The salesman Frank at Smith Haven was also quite rude. I was very surprised at how helpful and nice the staff was at Brown's. I think I paid a fair price for my Jeep and Rick and Bill were very helpful in getting the deal done. I did the paperwork on Monday and picked up my car on Tuesday. Thanks again for making this a very pleasant experience.

janebo

25 de jun. de 2013

James made the the whole experience extremely easy. had to get a new vehicle because my colorado pick up got totaled. checked out the chevy suv's - then went to jeep - LOVE the COMPASS.

ggina13

24 de jun. de 2013

I would have to say that this was the best experience that I have ever had when purchasing a vehicle. Will really made me feel comfortable throughout the whole process. He is a real person who really enjoys what he does,,And it shows!!He explained everything, and I mean everything, in easy to understand terminology.I am glad that you have such a valued employee who really cares about where he works, what he does and the people he works with.Thank youGina M Guschel

Dnoff160

23 de jun. de 2013

The over all experience was great. The employees were never pushy, and always friendly. Matt Hogan is a great salesman. He never rushed me into anything, and was always as honest as could be.

BruceTalmage

23 de jun. de 2013

Friendly, knowledgeable, helpful and courteous staff, clean showroom and shop areas. I had been to another Dodge dealer who just did not seem to care about me and so I drove 1/2 hour away to this dealer. Well worth the trip. Overall, would recommend this dealership. One item that prevents me from giving 5 across the board is when I went to pickup my vehicle I ended up waiting for over 1/2 hour. My sales rep greeted me promptly and we did some paperwork and then he went to do something and did not come back nor have anyone else let me know what was going on. If my vehicle was not ready, it would have been fine, just would have been nice to have been in the loop. There was also another customer who appeared to be waiting for someone and I never saw anyone talk to them for quite a while also.

Jemallon4x4

22 de jun. de 2013

I was very pleased with the overall experience of purchasing a new vehicle at Browns in Patchogue. The employees were professional and friendly and I was able to get the exact vehicle I was looking for. My eight year old son was with me and Kenny was very engaging with him throughout the long process.

Steve062545

15 de jun. de 2013

We have been dealing with Brown's for over 20 years either in leasing or purchase of 6 Jeep Cherokees and 1 Subaru (for our son) and have always found Browns to be friendly and professional in their practices and in dealing with the customer. This continues on with Jim Rogers (our second purchase of a Jeep with Jim as our saleman). Jim explained everything in detail (much to the satisfaction of my wife who had a million questions concerning the electronics of the car) and overall reduced the "customer stress level" to almost zero!!. We also dealt with Kenny during our first appointment and finally with Bill (in the finance department) and together they make a team that Browns should be very proud of. We will continue to recommend Browns to our friends and anyone who wants to buy or lease a car. Keep up the good work and thank you!

lkropp

14 de jun. de 2013

Will Reilly was extremely helpful, knowledgeable, and courteous when helping us purchase our new Dodge Avenger. We would definitely recommend Will and Browns to our friends and neighbors. We look forward to doing business with them in the future.

Veteran35

10 de jun. de 2013

For someone coming from 80 miles away I must say I was very disappointed and would never go nor recommend this dealer. I was quoted an excellent price for a brand new Dodge Charger with the exact options and color that I wanted (for whatever reason it's hard to find a Dodge the way you wanted on the east coast). After driving all the way there I was welcomed to a "switch and bait" model, which turn out to be the demo model with way over 1700 miles on it. When I explain to the salesperson that basically you are selling me a used model, he went to the manager and came back with a $300 discount. I'm like are you kidding me? Long story short they weren't negotiating a better deal after lying to me about been a demo model, and 160 miles and half of a tank later I don't recommend and will not go there, By the way, I ended getting a brand new Acura with 0 miles. Dodge's loss.

rds2485

10 de jun. de 2013

I went down to the dealership with my dad to check out my first brand new car. Jermal was very nice made sure he got me out the door the door the same day. plus I got my car at the price range, rate, and month payment I could afford. the car is a very nice and he diligently made sure I was completely satisfied before leaving a real gentleman I would recommend him to anyone.

trap1013

8 de jun. de 2013

We are so pleased with our Jeep. Jermal was so nice and patient with indecisiveness! It was what helped us to make the best decisions and we walked out with the Jeep that was the best for us!

myklbaum

6 de jun. de 2013

Great service. No pressure. Helped me buy instead or trying to sell me. No haggling. Finance Manager explained everything clearly. Would definitely go again and recommend to friends.

McKenna2013

5 de jun. de 2013

My husband had purchased a truck at Brown's a few years ago, had it surviced there as well as had my son's car serviced there, so we went back to buy a car for me. The process was progressing pretty well initially as the salesman was glad to see a repeat customer. But trying to get the discounts advertised and others we felt we deserved (along with the best price we could get) was like pulling teeth. When it came down to sign papers, I went in fully excited and ready to get my car and was getting financing through them as well. I then noticed that there was an "optional" fee for the dealership processing paperwork for the DMV of $75. I expressed my surprise and dismay that after paying over $30,000 for a car, I was hit with this optional fee. I asked that it be removed. I was told no by the salesman. When I expressed my dismay as he developed an attitude, he had the manager come over. He tried to rationalize the fee and I told him that I did not think it was fair and felt it was ridiculous. He then got quite rude. He told me, "I am not paying the fee" so I told him I wasn't either. He then closed my folder and in a very unfriendly manner basically told me to leave. He offered me my deposit check back so I took it and my credit application and left. How stupid was that! I had a pen in my hand and they had a deposit check and he got rude and killed a deal over $75! They lost a sale as well as any benefit from financing the car. First of all, that was just stupid business and second of all, the attitude displayed to me alienated a repeat customer (who the salesman admitted could possibly be back for several more cars over the next decade or so) and now Brown's has an antagonist instead of an advocate. What a shame. We went to another dealer, was treated far better, got the car for several hundred dollars less and then they waived the $75 without any fuss. Very happy I switched dealers!

Ajnjj

1 de jun. de 2013

Mr. Jermal Blanco, our salesman, is a very professional gentleman. He worked very hard to make sure we got the car we wanted at the price we needed. As the other reviews state, he is not pushy at all and he listens to you when you are speaking. He does not cut you off with a "let me stop you right there", he is actually very attentive. He got the job done while remaining friendly and professiional. I will be back and if you go, you will be too. A+ Mr. Blanco and thnk you.

J_bro

1 de jun. de 2013

Our salesperson was Jeff DePinto. All of the interactions with Jeff were GREAT! Bill in finance - *NOT SO MUCH*! Bill doesn't return calls, and was not very friendly. If it weren't for how helpful Jeff was we would have taken our business elsewhere.

rugrats78

31 de may. de 2013

Mr. Jermal Blanco was our new car salesman, and he was very informative when we took the car for a test drive. He was always cordial, without giving us too much pressure. He was excellent in giving us a review of the differences in the regular model car, and then the upgraded features on that model when we asked about it. Again, there was no pressure to buy a more expensive car. On the day that we took the car home, he spent over an hour showing us all of the features in the car, inside and out, and on a day in which it was pouring rain. He also stressed to us to review the video that came with the car, as this would reinforce the instructions that he gave us. My wife and I are in our mid-fifties, and it made a huge difference to us that he took the time to explain all of the computer gadgets in this particular car. The cars that we are presently driving are a 2000 Cavalier and a 2005 minivan, and these two cars do not have so many computer gadgets. We did not care for the finance department at all, as there definitely was pressure to finance with them, even after we were firm about financing through our own bank. This is the point where almost all dealerships get it wrong. The salesman has done everything right, and then you have to deal with this finance person telling you why you are wrong about financing with your own bank. It is totally unnecessary. Overall, on a scale of 1-10, we give this dealership a 9, and A++ for Mr. Jermal Blanco.

jimbob1007

30 de may. de 2013

We are a repeat cusrtomer at Browns.My husband purchased a Ram 1500 Truck last year and we loved the experience from Browns that we now went back and I purchased a Jeep Grand Cherokee.Our sales reps were excellent and always accomendating to us.Jim was wonderful and the finance dept always on target.We always recommend Browns to all our family and friends.

TimOC

29 de may. de 2013

I began considering a new Charger following it's restyling in 2011. I stopped in to Port Jeff Chrysler/Dodge, only three miles from my home, but was put off by a group of salesmen chatting amongst themselves who dismissed my request for a brochure by passing me off to a busy secretary. I was advised by two friends to avoid Smithaven Dodge due to their bad experiences with that dealership. One of those friends ultimately went to Brown's and had such a good experience in dealing with Rich Roberts that he bought two vehicles from him in one transaction. It was on that friend's enthusiastic recommendation that I went to Brown's and met with Rich last summer. I had an extremely positive experience with Rich but a career change and pay freeze prevented me from purchasing a 2012 at the time. This past spring I was able to make the purchase but Rich had since been promoted to manage Brown's used car dealership in Medford. Rich was no longer able to sell new models, but personally arranged for me to meet with James Rogers at the main location. Jim was waiting for me and immediately picked up where Rich and I had left off months earlier. He was extremely friendly and personable. Within minutes we settled on a 2013 model similar to the 2012 that I had to pass up on my last visit. It was prepped and ready for me to pick up two days later but a computer glitch at my insurance company prevented them from sending a certificate to my bank in time for the bank to issue the loan check, which caused me to miss my appointment. Jim and the dealership management were patient and accommodated me when I arrived the next day. I am grateful to the staff of Brown's, including salesman Jermal Blanco, who was kind enough to entertain my restless children while I was reviewing and signing the paperwork. Tom Riley, a manager from the finance department I had to meet separately was professional and did not push the extra services I refused such as LoJack, extended warranty, etc. I am most grateful to Rich and Jim for their patience and easygoing personalities in dealing with me and the hiccups and crises that might have made me look like a fool, or at least appear not to have been serious in purchasing a car. My dealings with Brown's were the easiest, most pleasant part of the entire process. This was the first new car I've bought, and I intend to go back in two or three years to buy a second.

gmgrant

28 de may. de 2013

Jermal (Mel) was great. Very friendly and not pushy at all. What all salesman should be like. Other dealerships should take note. He helped me through the process and volunteered to do some of the work for me. Great price on a new 2014 Jeep Grand Cherokee, and a fair price for my trade-in.I was all set set to visit multiple dealers, but glad this was my first stop. I didn't bother checking other places.Business Manager Bill Neikam was just as friendly, and did not try to sell me every extra add on available as I was expecting. A nice change of pace. He beat the financing rate I came in, which was great.No experience with service dept. yet. I live more than an hour away, so I may use a closer dealer for most of that, but will not shy away from Brown's if needed for service.Great place. Ask for Mel !!!

Spaul300

25 de may. de 2013

Working with the folks over at Brown's Jeep Chrysler Dodge was hassle free. This is my fourth vehicle purchased through them and their professionalism and friendliness could not have been better. Working with Harry (Stecker) was very pleasant (I have bought two vehicles from him) because he didn't "pressure sell." Rather he listened to what I was looking for and helped me get the vehicle I wanted.Overall, I would recommend both Harry and Brown's.

queenmother

24 de may. de 2013

We have purchased 13 (or more) new cars in the past dozen years from various dealerships, no joke! Our recent purchase from Brown's was by far THE BEST experience with a dealership. Jim was amazing from the start, patient and very knowledgeable. We live about two hours from this dealership so we did all the ordering and initial paperwork via phone and fax. Jim kept me informed the entire time I was waiting for my boy (10th Anniversary Rubicon) to be built and delivered. When it was finally on the lot he sent me pictures and called me right away! We drove the two plus hours to pick up my boy and it was so worth it. Meeting Jim and the rest of the staff at Brown's for the first time face to face was a wonderful experience. They finalized the paperwork as quick as possible and held true to all the original agreements, unlike the dealers in our area. I would definately recommend this dealership and would do to them for any future purchases. That is why I rated this dealership a five across the board!

cmulstay

24 de may. de 2013

Very positive experience from start to finish. I dealt with Jeff and he was very upfront and honest. I would highly recommend Browns to anyone looking into purchasing a new vehicle.

GordonLuvsEnid

22 de may. de 2013

Would not by a car from anybody but TJ. Most honest, down to earth salesperson we've ever dealt with. No high pressure tactics and honest pricing. Thank you for making the whole experience easy and quick!

bobandjanine

20 de may. de 2013

Vinnie was very helpful and easy to work with...he made our purchase pleasant and painless! We would recommend him to anyone wishing to purchase a new vehicle

louloua

18 de may. de 2013

This is a return visit to Brown's. I expected the same quality as in my last visit. I was amazed at how they were able to improve on my previous experience. I was greeted by two people before I could even get out of my car. One had an Ipad with all the information on my visit. Within five minutes I was in the lounge waiting for my car to be serviced. It was completed in a timely manner at a reasonable cost. Great dealership!

leaddude

17 de may. de 2013

Jermal is very fair and not pushy like many sales people at other car dealerships that I been to in the pastI would highly recommend him to Friends and Family

Doxies4

17 de may. de 2013