crvguy

24 de ago. de 2016

I just purchased my sixth Honda vehicle from Scott Steinberg and Buerkle Honda and have never had a bad experience with the purchase and service on my vehicle. Selling quality vehicles and having quality staff on hand makes the purchase of a new Honda easy.

Bebespapa

21 de ago. de 2016

We recently decided to buy a 2017 Ridgeline. Being a new model that is in high demand we knew that we would likely have to wait and/or compromise on what we could get in a reasonable time. Not to mention pay a premium. I contacted basically every Honda dealer within 150 miles of our home. I experienced typical results. Lots of high pressure, sales people that did not know the product, people that did not follow up, etc. However, Ray So at Buerkle was different, he could answer all our questions, had a vehicle available for a test drive when we arrived and applied no pressure on us to make a decision. In the end, he found us exactly the vehicle we wanted in the colors we wanted and at a price we were comfortable with. Yes, we have to wait a bit for it to arrive, but that we expected. Highly recommended!

Minnemama

14 de ago. de 2016

I had a wonderfully positive experience when I bought my 2016 Accord recently. Scott Steinberg was very helpful the entire time. He was very patient and kind. He showed me several models from which to choose because I hadn't narrowed down exactly what I wanted. I knew I needed good size trunk space and good gas mileage, given I drive over 22,000 miles a year. The Accord fits my needs perfectly. One of the best parts of all is it came in my favorite color! It drives like a dream and is quite roomy inside. I am very happy!. Also, Tom Kulstad made the financing piece quite painless and was easy to work with. Both Scott and Tom were very knowledgeable. I will highly recommend Buerkle Honda and Scott and Tom to my friends.

Shouax

5 de ago. de 2016

Walking in I was nervous, I had never purchased a car from a dealership before and I wasn't quite sure what the process would be but I knew I had to walk out with a car. I was very thankful for all the help I got at Buerkle Honda. Potter was an amazing help and extremely patient. He was also very knowledgeable about the cars, how to get insurance coverage, the different payment options I had, and was very thorough in answering all my questions. I had a wonderful experience and I was very pleased with the exceptional service provided from all the staff. Thank you Buerkle Honda!

civic leader

22 de jul. de 2016

Jeremy Miner did an excellent job listening to what I wanted and helping me pick out the car that matched. He was knowledgeable, patient, and fun to work with. I would highly recommend Jeremy for anybody looking to buy a new car.

HVosberg

18 de jul. de 2016

We came across a 2015 Civic we were interested in at Buerkle. While it wasn't the one we ultimately purchased, Chris Gable was very straightforward and easy to work with through the test drive and was responsive to additional inquiries we had. He did a phenomenal job giving us an overview of the features of the car and how they worked and was great about answering questions. We will certainly track Chris down to see if we can make a deal work the next time. He is fantastic!

purpleHondafit

13 de jun. de 2016

Honda's are fantastic vehicles. This is the fourth one I have had. Dave Wood was really great!! I would recommend dealing with Dave and getting a Honda!

Yeng Vue

31 de may. de 2016

Very disappointed in Buerkle Honda's service team. My 2011 CR-V had airbag recall so I called them to schedule a rental vehicle while I wait for the airbag to arrive. I spoke with a lady to arrange the rental vehicle for 4:30pm on 4/6/2016. I took off work early in order to get to Buerkle at 4:30pm. I called before heading to Buerkle and was told they had no idea what I was talking about. I explained the situation and was told that I was given the wrong information about getting the rental vehicle. They were able to rearrange for the rental car the next day, which I had to take off work early again - this time I was able to get the rental.Fast forward 2 months. Frank called leaving a voicemail that airbag for the CRV came and we'll need to schedule a time to bring it in to get the airbag replaced. I called him back and left a voicemail but he never returned my call. I called again and spoke with Tom. We scheduled to have the CRV towed to Buerkle for repair on 5/31/2016 at 8:20am. Tom told me Frank or someone else will contact me to arrange and confirm towing - no one did. I missed work waiting for the tow truck to come but no one showed up. I decided to head to work being disappointed. I've done my part to get my car fixed; the ball is now in their court to contact me to get my CRV repaired. In the mean time I am driving the rental until my car is repaired.

Silver streak

21 de may. de 2016

This is the fourth new vehicle, second from Jim Raaf, that we've purchased at Buerkle Honda.We have consistently found the personnel, throughout Buerke, to be knowledgeable andconsiderate. The service department provides convenient hours and scheduling as wellas competent technicians. We are very pleased customers.

pcurran1

15 de abr. de 2016

I have had my Honda's serviced at Buerkle since 2004 and always been satisfied but my last visit on April 7th is prompting me to thank Buerkle for both their hiring astuteness and their training practices.On Monday April 4th I had my Pilot in for an oil change. At the completion of the work I was informed that my right inner C/V boot was cracked. I scheduled the repair for Thursday, 4/7 and showed up on time expecting the replacement to take about an hour with a cost of $238.00. I had hardly settled in the waiting lounge when Louis Hardin, my service adviser, came in to apologize profusely. He explained that when they started the repair , they found a mistake had been made. The boot was fine and Buerkle was very sorry about wasting my time. My reaction was that everyone occasionally makes mistakes and it takes a ethical person to own up to them. Louis and Buerkle passed on all accounts. This is a service department to trust.Thank you Buerkle. Sincerely, Pat C.

Jen

14 de abr. de 2016

I was there last week to lease a car and Potter Xiong helped me out. He has so much knowledge in his line of work. He was also very detailed, thorough, quick and efficient. All of my questions were answered immediately and I was out the door with my brand new car. I would highly recommend Potter to anyone who is looking to lease or buy in the near future. He definitely knows what he is doing and was great to work with. Thank you, Potter and the Honda staff for pleasing your customers 120%.

Honey

13 de abr. de 2016

I leased my Honda Civic 2015 from Buerkle last June with the help of Potter Xiong. Potter was extremely helpful in answering questions and assisting me throughout the process of leasing. He was very clear and thorough and made sure I understood every piece of the leasing process as well as selecting a car I absolutely loved! Potter was friendly, funny and made sure I was satisfied with services. This past weekend, my sister leased a car as I co-signed. I recommended Potter as our representative as I had a great experience last June. And once again, Potter did not disappoint. He was very detailed when explaining what information we needed as well as answering our questions. My sister walked out of the store with a beautiful Honda Civic 2016! Also, our financing guy was wonderful - we had no questions as he explained piece by piece what the forms meant. Will definitely visit again!

Willie

11 de abr. de 2016

We bought a 2014 Honda Odyssey with the assistance of Chris Gable. He was great to work with! Love the car and appreciate his providing us with great advice and assistance. We have bought several Honda's through Beurkle Honda and have always had a positive experience!

Eileen

9 de abr. de 2016

Brought my wife's Honda CRV in for diagnosis on Jan 15 2016 as battery wouldn't hold charge. Tests were done and new battery with 100 month warranty purchased. Service Advisor (Louis Hardin)reported that timing chain should be replaced for $1000 soon. Battery problem re occurred a few weeks later and again battery was drained and needed to be recharged. I did this at home. Within a week battery was drained. Recharged it again and a week later it failed again. A week later same problem. Recharged it again and scheduled appointment with dealer. Service Advisor Raleigh Morgan said it was time to replace the chain. My wife agreed. However the mechanic reported no issue with timing chain after inspecting the cam. At this point the Service Advisor suggested replacing the starter for $600 to my wife. When asked if this would solve the problem. He said he did not know if it would or wouldn't. I called him and asked him why the battery kept draining. He simply replied that it had been tested and was fine. I reminded him that it was fine because I had just recharged it in order to drive it to the dealership. He repeated that it had been tested and it was fine After going back and forth arguing with this guy who simply refused to listen, I asked him if it was under warranty. He replied that it was but refused to honor the warranty Because............"it had been tested and it was fine" I asked him why he was trying to sell my wife a new starter when he had no idea if it would fix the problem or not and yet he would not honor the battery warranty he replied again "because it had been tested and it was fine". I told him we would come out and pick up the car that evening. It had been in the shop for 2 days now and he had no answers and refused to listen to the fact that I had charged the battery only hours before I brought it into the dealership, the previous day. I asked to speak with John Chavez and he said he would have Mr Chavez call me. Mr Chavez never did call me and I don't even know if he was given the message. Today is April 9th and the car won't start and the battery is drained again. I am going to take it to a local garage on Monday.

LovemyAcura

6 de abr. de 2016

I've used Buerkle Honda for the last five years to maintain my 2008 CRV. I've always found their prices to be fair and the services excellent. My last couple of visits have not been what I've grown to expect. And after my last visit, I left feeling pretty down about the level of service I received. After that visit, their continous improvement manager reached out to me and after providing her with the details of the visit, she had the service manager reach out to me also. He not only answered the questions I had about the inspection but also offered to resolve the issues that I felt had not been addressed free of charge.

gabriella

6 de abr. de 2016

Excellent customer service; friendly, patient and courteous staff, nice waiting room. I've been very happy with their helpfulness and prompt service. I appreciated the updates by Marco Asuncion about the work that was being done on my vehicle and his patience as I had to wait for my husband to get back to me several times re. the service we needed. Wait wasn't bad at all. I'm very satisfied with the service at Buerkle Honda at White Bear Lake, MN.

Pam K.

4 de abr. de 2016

This was the easiest and least stressful experience in buying a car I have ever had. The Honda Fit is the car that has all the requirements I was looking for and more. Our salesman, Scott Steinberg, was extremely knowledgable and thoroughly explained all of the features of the car I am very comfortable with my decision to buy this model I would certainly recommend Scott to anyone looking for a reliable salesman to deal with. Tom Kulstad handled my financing arrangements. He was very thorough in explaining all the details and again I felt very comfortable with this process. Both Scott and Tom were both very friendly and seemed to go out of their way to make this a pleasant experience for me. Thank you to them both

Shadow

23 de mar. de 2016

We went in for a minor recall and was treated very very well. The vehicle was done at the allottedTime with a complimentary car wash. Very happy with the service. Thank You

dcarlene

18 de mar. de 2016

Both Scott Steinberg, my sales person and Phil Rodriguez, my finance person were friendly and knowledgeable. I would highly recommend Scott if you are interested in either buying or leasing a new car..

1

15 de mar. de 2016

I was car shopping last weekend and had a great experience with your salesperson Chris Gable. He was knowledgeable and very nice to work with. Thanks, Ted Bisbee

Honda family

8 de mar. de 2016

I bought my first Honda from Buerkle Honda in 2005. I am on my 5th or 6th Honda with a new Cr_V this week thanks to Chris Gable. I was in and driving out in such a short time! Chris is a pleasure to deal with and I wouldn't hesitate to recommend him or Buerkle Honda to any and all my family,friends and colleagues. Phil in finance really stream lines the paperwork and is very careful with the details.

Golfer

2 de mar. de 2016

Chris Gable provided my wife and me with an exceptional sales experience. He has the knowledge and experience to give detailed information about the CRV we wanted to purchase. We did not feel pressured at any time. We upgraded from a 2014 to a 2016 because of the new options available that he pointed out to us. We were so pleased with our experience that we worked with Chris to purchase a used car with our daughter. She too is very pleased with her car Chris helped her locate. We recommend Chris most highly as a sales person. We are sure you will find a similar experience. Bob & Linda Rygh.

Kmjkjs2010

31 de ene. de 2016

I was In a car accident and needed a new car fast for work and school, and I knew Buerkle was great. Josh branham was the best and was very nice and empathetic and friendly. I would definitely recommend him to anybody! He put no pressure on you to make a decision at all. Pointed out all the features and help me set it up when I picked up my new car. And Scott was great at making it all happen for me.

joe.hoffman21

26 de ene. de 2016

I have purchased many cars in the past and this experience was hands-down the easiest and most satisfying experience I have ever had. I worked with Josh Branham at Buerkle Honda to try and find a used car that fit my budget, but would be a reliable vehicle for years to come. Josh did an excellent job researching the vehicles that fit in my range and presented us with with many options that would have fit my requirements. After deciding on a vehicle (which one would think is the easier part of purchasing a vehicle) Josh walked me through the next steps, always ensuring that we were comfortable to move forward and asking if we had any questions. Josh did an excellent job making sure that we had all of our questions answered and any concerns satisfied. I would recommend Josh to ANYONE that I know that is looking for an honesty, trustworthy, and sincere salesperson. He has earned my business for many years to come!We also had the opportunity to work with Justin in finance, and just as Josh took exceptional care of us, Justin did a fantastic job as well. He worked very hard to get us the best rates, as well as walked us through all of the options that came along with the vehicle, NEVER pressuring us on anything. He was kind, knowledgeable, and a pleasure to work with!I will be buying all of my future vehicles from Buerkle Honda, and specifically Josh Branham.

Carlhonda

25 de ene. de 2016

I walked in to Buerkle Honda in the dead of winter on a Tuesday night and expected to be hounded by the sales staff. As it turns out my experience could not have been more different. Josh Branham friendly and calmly walked over to introduce himself to me and asked how he could help. I looked at three different trims in the Honda Civic and Josh answered all my questions as we drive all three vehicles. At the end of the Josh simply asked me to call him with other questions. Never once pushed me to look at more expensive cars or buy one that night. Josh and I exchanged texts the next day and the deal was done. When I came back to purchase the car Josh had all the paperwork ready and the entire process took only 45 minutes thanks to his hard work on the front end during the day to get it all lined up. An amazing experience working with Josh!!

Ed Boyle

9 de ene. de 2016

We brought the car in because the check engine light was on. We were informed by Louis Hardin that repairs were needed to resolve the issue. $1000+ later we came in to pick up the car. 1 )It was delivered to us unwashed. 2) The windshield wiper reservoir was almost empty and fluid was too low to wash rear window.3)The check engine light was STILL ON and remains on.. 4) We did not receive an explanation of the repairs done. 5)My wife was passed off by Louis Hardin to a young lady who could not explain the charges on the bill. 6) We did not receive the multi point inspection report. 7)We were told that the clutch oil was dirty and should be replaced ALTHOUGH Buerkle installed a new clutch about 2 years ago. Something wrong there!The bill indicated that items 1,2 and 6 had been done. They were not. Would you call that good service ?

Rj

4 de ene. de 2016

Last spring we found ourselves with two dead vehicles and had already spent a month using a rental. We HAD to find something, but we're very worried about money, but didn't want to buy junk. We had had several prospects but all failed inspection with our mechanic. We found a 2012 Odyssey on Buerkle's website. Chris met with my son and husband and found it wasn't quite right. Chris then paid close attention to exactly what we needed, what our budget and concerns were, and wenter to work. When a vehicle would come in that seemed to fit, Chris would personally check it out. I can't tell you how many he looked at that weren't right and how much time he spent. Finally two vehicles came in that were a perfect fit. Chris worked to nudge the price to a place he knew we needed to afford and to get us warranties that we could afford. Then finance was amazing, finding us financing that we didn't even know we could qualify for. Can't say enough good about Chris and Buerkle!

spangekv

22 de dic. de 2015

My experience at Buerkle Honda was great. I unfortunately got in an accident shortly after leasing my first vehicle and had a lot of questions. When I wasn't getting much information from the insurance company I turned to Chris (the salesman I originally worked with) and he was incredibly helpful through my entire experience. I had a lot of questions and he went above and beyond in terms of helping me out, contacting the General Manager when necessary and getting me the correct information in a timely matter.

cfisher

8 de dic. de 2015

Our experience was wonderful at Buerkle! We were impressed with the sales culture and ease of the purchase and trade-in process. We went in to see if we could test drive a Pilot and were very impressed with more than just the vehicle. We found Jim Raaf to be a very pleasant, knowledgeable, and respectful person to deal with. We could tell that he truly believes in the products that Honda offers. He was also very helpful with our need to shift focus to our toddler many times throughout the process and allowed us to dictate the pace of our buying process. He made the process seamless and worked to find us the vehicle we wanted. He was also honest and forthright on price, which is a wonderful feeling at the end of the day. We also worked with Scott Bohnen for financing, who was also extremely helpful and pleasant. The financing process was terrific and it was solely due to Scott going the extra mile for us. I would definitely recommend Buerkle to anyone looking to buy a vehicle.

sthie

17 de sep. de 2015

My adviser (Taylor) was great; this was my first scheduled service for my Accord. Taylor pleasantly greeted me as I was exiting my vehicle; he answered all of my questions and got me a great coupon so that my tire rotation was only $9.95. They accept all competitors coupons. Since this was my first oil change, it was free. Otherwise, a 0W20 oil change, with coupon, is just $24.95. My car was undercoated when I bought it; I was interested in what gets treated for an undercoating; when my car was up on the lift, Taylor took me up to show me where my car was undercoated . I also had a battery/phone charger that was stuck in the power outlet in front of the gear shift and he removed it for me; I was VERY HAPPY about that because I was concerned that it was really badly stuck because I could not get it out! My car was washed for free, too!

GreenRanger

30 de ago. de 2015

Travis was very friendly and knowledgeable. He made the car buying experience enjoyable and was very helpful. When it was time for finance, Scott was very patient and understanding. Both came across as truly caring that I was happy with my final decisions.

Ashara

20 de ago. de 2015

We visited Buerkle Honda on 08/18-19/2015 looking for Honda CRV Lx on lease payment andmet Shar Ives and worked with her on the process. Though we had some glitches, she was exceptionally friendly and responsive and helped us all the way through. We are giving her thedeserving rating ( above ) because of her super service and our satisfaction. Mike Dubois - fin. managerwas equally helpful too. He went extra miles to find all possibilities to get us to the finish line. He deserves the rating as well.ThanksSegai Tiku& Genet Isaak

rachel123

18 de ago. de 2015

Had the Honda CR-V in for a recall and had great, fast, friendly service. While we waited we were able to view new cars and test drive a few with the great, friendly service of Shar. Definitely recommended visiting Burkle Honda for their outstanding service.

happy with Honda

20 de jul. de 2015

We had been investigating options for leasing and went to Buerkle because they were offering a great deal. Working with salesperson Shar Ives was the best experience we've ever had at a car dealership; she was personal, knowledgeable, friendly, and very respectful (not pushy!). The business manager Tom Kulstad was also friendly and helpful. We are very satisfied with our new Honda CRV and definitely recommend Buerkle!

Denes

6 de jul. de 2015

This morning I wrote a negative experience at Buerkle Honda service.Later today I got a call from the Service Manager. He apologized and made every effort to correct this incident.Apology accepted.Denes Saari

Customer

11 de jun. de 2015

I've purchased or leased many cars over the course of my life. Paulo and the Buerkle team made this the best experience yet. Thanks!

Love my Honda Pilot

10 de jun. de 2015

Our intention was to purchase a used Honda Pilot because we felt we could not afford a brand new pilot. Paulo showed us many used pilots, and we were seriously considering purchasing one of the used vehicles, but then he told us about the great deal Buerkle Honda had on new 2015 vehicles. We ended up purchasing a brand new 2015 Honda Pilot and paying a little more than what we would have had to pay for some of the used pilots. We are very happy with our new pilot! We love it! Paulo was very friendly and very educated on all the different vehicles and their features. He was not pushy and great to work with. I hope to buy my next vehicle from him; and I will most definitely recommend him to others.

HR-V fan

6 de jun. de 2015

Bought a brand new 2016 Honda HR-V with the assistance of Chris Gable. He was great to work with! Love the car and appreciate his providing us with all our options and helping us to find the best fit for our needs and our finances. We have bought several Honda's through Beurkle Honda and have always had a positive experience!

Ali

3 de jun. de 2015

Amer Brakic spent a great deal of time helping me decide on leasing a car. He was not only very friendly, but also patient, kind, understanding and knowledgeable. He made the experience enjoyable for me. I shall definitely recommend him to anyone who mentions that they are looking for a car. .

Jean C

3 de jun. de 2015

I came in not too long ago for scheduled maintenance and was very pleased, not only by the brand new service drive, but by the wonderful and courteous service team. All the staff was polite and friendly and helpful. Raleigh Morgan advised me on some future maintenance that I will be needing and made me feel comfortable that he cared about me. John Chavez has and is always extremely helpful and courteous, takes time to just say hi and make sure I am well taken care of and comfortable while I wait. Excellent experience, as always,

13531353

3 de jun. de 2015

Great dealership to do business with. Excellent inventory of new cars to choose from. Gabe did a great job as our sales consultant.so happy to meet him.And Doug at service department did a excellent job.Thank you.

Loyal Customer from St. Paul

2 de jun. de 2015

I came in with minor service needed (oil change ) + to find and remove (if possible) a deceased bunny who had gotten into somewhere near the center console/dashboard. Joe was extremely helpful in letting me know what it would cost to get into that area. He then determined the bunny was under the passenger's side carpet. He recommended that I check my deductible on comprehensive auto coverage (which does not affect your premium). I did, and for what could be a $1000 bill to remove, clean and replace the carpet and padding I only have to pay the $250 deductible. Thanks Joe! I would have never even thought this would be covered by insurance. You went above and beyond. I truly appreciate your help!

Nathaniel

1 de jun. de 2015

First off, let me start by saying that I did a bunch of research to find the vehicle I wanted. To get the best experience car shopping, do your research. If you do, your dealer can help you even more to find the perfect vehicle for you. Whether you are looking for a car, truck, manual, or automatic; figure out what you prefer. Travis helped me purchase my used 07 focus. I requested a test drive and I got an email back quickly to figure out a date and time. I was going to cancel the test drive because I could not find the dealership. He went out of his way to get me directions to Buerkle. The test drive went well and I was interested in buying the vehicle. Travis was able to find a price that worked for me. Also, he worked with his finance team to try and match the interest rate I wanted. Although I was a little sad about the trade in price, he did the best he could to meet my prices. Overall it was a very painless experience. This is the first vehicle I have purchased since my first car. I would probably recommend to a friend and possibly buy a new model from him in the future. Great guy and really easy to talk to. Lastly, I left a garage door opener in my old car. Travis was able to locate it and send it to my address. It appears to me that he is in it for the customers, not the commission.

Indiana23

27 de may. de 2015

I'm fairly new to Minnesota and finding Buerkle honda has been the best thing ever! I've gone to them for car service and just recently to lease another vehicle! I love my car and all of the help I received to get me started on this process. I will always go to this location!

Ray

18 de may. de 2015

I purchased a used 2013 Honda Pilot from Buerkle Honda. The experience was great! Jeff Carlson and Chris Ness went the extra mile to make everything right. I love my new 2013 Honda Pilot and I appreciate everything Jeff and Chris did to make the used car purchasing process as easy as possible. They were friendly, professional and always responsive to each and every request. Thank you for helping me find my awesome new ride!

Unhappy Honda Customer

11 de may. de 2015

From the time I dropped my car off, it was clear that there was confusion in the service department. A simple oil change, tire rotation, side air bag light diagnostic and rear lug nut stud repair was not handled properly between service advisors. I had to start over with each person as to why my car was there. There was such confusion in the service area; they thought my car was brought in by tow truck and my tire was missing. In end, I narrowed my service request to only the lug nut stud repair and even that proved difficult for the technicians. I didn't drive the car for more than 100 yards and it was clear the rear brakes were dragging with a grinding noise. They kept the car for an additional day and the brakes are still not quite the same as when I brought them in as they still drag for the first few stops, then the noise goes away. At least the service manager offered to fix the side air bag light at their cost for my troubles. It turned out to be a simple light reset.

kahboom0225

21 de abr. de 2015

Made my experience buying a new 2015 Honda CRV a delight. Treated me with respect and answered all my questions. Understood what I wanted in a vehicle and delivered with great satisfaction.

LeslieT

14 de abr. de 2015

My sales person, Amer, made buying a new car a very pleasant experience. (and I hate car shopping!)Being treated with honesty, dignity and respect goes a very long way when you are involved with the car shopping experience. I felt I didn't over pay for the vehicle and I recommend Buerkle and Amer to anyone shopping for a new vehicle.

Chip23

6 de abr. de 2015

This is my second time purchasing from Buerkle Honda! The first time I had Paulo Neish as my sales associate! I was so pleased with my experience in 2008, that I contacted him to assist us in purchasing our second Honda. He's very friendly, trustworthy, and knowledgeable! Our experience shopping at Buekle Honda to purchasing the vehicle to the financial associate was pleasant and exciting! We love Paulo and Buerkle Honda!

LML - 2015 Civic

1 de abr. de 2015

My salesman was terrific from start to finish - I got exactly what I wanted for the right price. One recommendation would be to let the salesperson get back to the business of selling once a deal is made and have service personnel prep the car.

ayeager21

30 de mar. de 2015

Working with Paulo Neish was a great experience! He was so friendly and very knowledgeable! He offered his assistance anytime which is a good feeling to know you have someone to contact if needed. The process was very smooth and easy, Paulo took care of everything! It was a pleasure working with him and this dealership. All of the people were attentive, professional and nice!This is our first Honda and we love our new Pilot!! Thank you so much Buerkle and Paulo!!

lm

24 de feb. de 2015

I had recently been rear-ended and my BRAND NEW 2014 Honda Odyssey was totalled! I knew I wanted another Odyssey (had the previous one for 10 years) and Scott was recommended by a co-worker. Scott not only got me into a new 2015 Odyssey for a great price but was very easy to work with and understood all the issues I was dealing with on the insurance end of things. He found the van I wanted, in the color I wanted, and made sure it was there for me when we finally got the reimbursement from the insurance agency. I would recommend Scott to anyone who is looking for a Honda; he is very willing to work with you and understand your needs.Thank you for your great service Scott!

Lib101

19 de feb. de 2015

My husband and I have been driving Civics and Accords for over 10 years. After a recent car accident, we were looking to replace our totaled vehicle as quickly as possible. We decided to go with the CR-V and are very pleased. Paulo Neish was great to work with, and our experience from the test drive to financing was very easy and fast. Great customer service and follow up as we have come to expect from Honda.

Danelle75

19 de feb. de 2015

I purchased a 2015 Honda Accord from Paulo Neish a few weeks ago. Paulo made this the easiest experience ever! Paulo was very friendly, professional and very knowledgable. I had been driving a 2005 Honda Accord for the past ten years and that car was being passed down to one of my children, which put me in the market for a new car. Paulo was able to tell me many differences between my 2005 Honda Accord and the 2015 Honda Accord - his knowledge and ability to tell me where I would notice the differences was incredible. Paulo was able to answer every question that I had and he made the whole experience flawless and was very patient and not pushy (I will walk away from a pushy sales person). I am thankful Paulo assisted us and will for sure refer people to him.

Mr Bear

9 de feb. de 2015

I thought everyone I talked to was great. Scott was very accommodating, especially since since we walked in just before an appointment. I have to say I misunderstood a lot about leases before Scott explained the advantages.

LOlin

30 de ene. de 2015

Allen did a great job finding the right car for us and explaining features of the car without any sales pressure. He was very knowledgeable about the car and took the time to go over everything with us. I appreciated the fact that he remembered when I mentioned that I would be the primary driver and he made sure that my name was listed first. It was a great experience and we love the car. Thanks Allen!Lori Olinger

4henry

29 de ene. de 2015

When it came time to trade in our vehicle and purchase a new one there was no question we would be returning to Buerkle Honda to purchase yet again another Honda. After deciding on a Honda CRV and watching the outstanding on-line video presented by Paulo Neish we headed out to the dealership and just happened to luck out and get Paulo as our salesman. Paulo was amazing, his knowledge and confidence made this the best car buying experience ever. He was courteous, attentive, knowledgable, and pleasant and we were blown away with Paulo's knowledge of the CRV, inside and out. We LOVE our new 2015 Honda CRV-EX and plan to remain loyal customers of Buerkle for all of our future car purchases and service. Thank you again Paulo, it was a joy to buy a car from you! Neil and Theresa Reinert

Jhanson

28 de ene. de 2015

I recently purchased a 2014 civic ex from Amer. He was extremely helpful, friendly, and created a stress free environment. He was also able to find me the best financing rate for my vehicle. I would recommend Buerkle Honda, and Amer to everyone.

Leah

25 de ene. de 2015

Thank you so much for helping me purchase another Honda. Paulo makes buying a Honda so easy, no stress. He is very friendly and makes you feel that you are special. He has the experience and knowledge in all of the cars. Thank you again for making my purchase enjoyable.

lxjzhang

23 de ene. de 2015

I just purchased a 2015 Odyssey at Buerkle Honda. I worked with Chris Gable and he was very friendly, patient and helpful. It was a pleasure to chat with Chris about cars and he is very knowledge about different cars and options. Overall it was an excellent and no-stress car shopping experience for me.

Tiffany

15 de ene. de 2015

I recently purchased my second CRV from Buerkle Honda. It again, was a great experience. I would recommend Buerkle to anyone looking for a Honda, but more importantly I would recommend Paulo Neish and Scott Bohnen. I worked with both of them with them on my first purchase and now my second. Paulo is a great guy and salesman. He is kind, friendly, knowledgeable, patient, and accommodating. He ensures that I leave there knowing what I need to know about the car and making sure it's set up to meet my needs.Scott Bohnen is another great guy. Because of his friendliness, experience, knowledge he makes the paperwork process seamless and enjoyable. It's not Buerkle that makes it these experiences what they are, it's the people. Thanks Paulo and Scott for making it SO great! I will without a doubt be visiting them again when I decide to purchase a car.Tiffany

JeanAllison

15 de ene. de 2015

I purchased a Honda Accord 4 door sedan from Paulo. There was no buying pressure at all. Paulo answered all of my questions and my husbands questions. Paulo also added some personal experiences and suggestions about owining his Honda. All of the sale personnel were helpful and friendly. I would definitely recommend them to friends and family.

lee

10 de ene. de 2015

We had a wonderful experience working with Scott to buy our new CRV. I don't know that much about cars. He was patient, very friendly and explained everything we needed to know.....more than once! What a great great salesperson. I didn't feel pressured, but so comfortable through the whole experience.I would recommend Scott to anyone looking for a car. I know we will want to stay connected to him with all our car needs.

HappyCustomer

9 de ene. de 2015

I highly recommend Buerkle Honda to anyone who is car shopping or just needs a repair. Scott Steinberg has sold me two cars over the years, and I refuse to go to anyone else. He makes the process headache-free. I have been very satisfied with the price I pay, and the speed at which it takes to get the car purchase process completed. Believe me, I read Blue Book!The service department at Honda is fantastic. Everyone there is so polite, and accommodating. Always ask for Tony Todora because he is the most polite and helpful service department employee I have ever worked with in all of the years I have owned a car. He bends over backwards for customers. You won't be disappointed at Buerkle!

Casey

31 de dic. de 2014

We were in a very difficult situation recently when the engine on our Mazda blew out unexpectedly, leaving us without a functional vehicle. Family members recommended leasing a Honda Civic with Buerkle and after our experience, specifically with Paulo Neish, I can understand why Buerkle and their staff come highly recommended. Paulo was so helpful and friendly during our visit and ensured that we did not leave the lot without answering questions or addressing our concerns. He made us feel like a priority. I was grateful for the helpful and thorough information he provided regarding our new Civic and left Buerkle feeling 100% satisfied. I especially appreciated receiving a "check-in" call from Paulo personally just a couple weeks after signing our lease. I will definitely be recommending Buerkle (and Paulo!) to family and friends in the future.

sdr

31 de dic. de 2014

I appreciate all the service and attention provided to me first by Potter Xiong via email information and then with Scott Steinberg in buying a Honda Civic and finally with Phil Rodriguez in financing the car. There were no pressure tactics used by anyone at Buerkle Honda and I felt that I was dealt with honestly and courteously. Scott was very personable and informative in providing information about the Civic and then going over details of the car. That was new to me in buying a car so it was very appreciated. Excellent experience in buying my new Civic and of course, I love the new car!

Lydia

24 de dic. de 2014

I did not have good experience with the other car dealership so I visited Buerkle Honda. Paulo showed us a few cars to try and he was very friendly and patiently answered our questions. We went back to the dealer the second time and sealed the deal. My car purchasing process was fairly smooth and I even had time and energy to pick the color I wanted... Paulo also is very prompt in responding to my car questions after my car purchase. He takes good care of his customers.

Renee

22 de dic. de 2014

My husband, daughter, and I went to Buerkle after we narrowed our car choice between the Honda FIT and Toyota Prius. We went out for a test drive with Paolo who showed us the features of the FIT without doing a hard sell. He was very friendly and easy to work with unlike the salesperson at the other dealership. His salesmanship sealed the deal, and we couldn't be happier with our FIT.

Cathy

22 de dic. de 2014

We were looking for a minivan and actually were more interested in the Toyota Sienna but wanted to drive the Odyssey as well. After a less than optimal experience at the dealership down the road we decided to simply look at the Odyssey but were not in the mood to really "shop." We were looking at the outside of an Odyssey when Paulo walked by and told us to feel free to look inside. He never made it seem like he was trying to sell us the vehicle. He was honest about the pros and cons of each model and was realistic about what features we needed. We did not buy at that point but after looking online and talking to other dealerships we decided we were likely going to order our vehicle and could really buy it from anywhere. At that point we knew we only wanted to work with Paulo. He made the whole process actually enjoyable and was willing to work with us every step of the way.

Ravi Prasad

15 de dic. de 2014

xxxxxx Profiling at its best. I to this day regret buying a new Odyssey 2013 from this place. A service as simple as oil change took a long 3 hours, when i was with my little kid and a neighbor's kid. In front of my eyes, two folks got their's done before me, even though they came much after. No body came to me even to give me an update on my vehicle. I had to walk out every 30 mins to get an update and question the delay. For a dealership to hold a great reputation in the past, seems suspicious now. Not sure if the management changed or they are cutting cost on training service team. On top of things, Mr. Matt promised me to send 5 free oil change coupon, ONLY sent 3. Thank you Mr. Matt. Even if you did stick to your words, changing habits and behaviours at the dealership would be difficult. Mr. Owners of BUERKLE HONDA, please some time and money education and training your staff. THey seriously lack professionalism.

sthie

8 de dic. de 2014

Buying a car is a stressful process. First, you have to decide if you want a sedan, a coupe, an SUV, etc. I decided on a 4 door sedan. My previous car? A Camry that I owned for 15 years.It is then helpful to look at independent sites like Consumer Reports to see what they have to say about the particular car segment (in my case, sedan) you are interested in.In September 2014, after a lot of research, I quickly narrowed my choice to either a 2014 Camry or a 2014 Accord.Why I went with the Accord over the Camry 1) The 2014 Accord looks better than the 2014 Camry, in my opinion. Also, have you seen the 2015 Camry's front end? What were they thinking? The front end looks like a HUGE mouth that is going to eat up anything in its path. The Accord's styling beats the 2014 and the 2015 Camry. 2) The 2014 Camy would soon by outdated (has new look for 2015); the 2014 Accord's look carries forward to 2015. 3) The Accord comes standard with alloy wheels and anti theft; the Camry comes with hub caps and a blinking light (basically, there is no alarm). 4) The Accord is cheaper! 5) Consumer Reports rates the 2014 Accord slightly higher than the 2014 Camry (Score of 85 vs 84). Per Consumer Reports: Highs for the Accord: Fuel economy, drivetrain, handling, roomy interior, visibility, driving position, lots of features, controls, IIHS crash-test results. 6) Overall gas mileage: 30 mpg for the Accord vs 27 for the Camry 7) Kelly Blue Book's 2014 Best Resale Value Awards, Mid size Car: #1 is the 2014 Honda Accord (resale value at 36 months: 61%; at 60 months: 46%) #2 is the 2014 Kia Optima (at 36 months: 58%; at 60 months: 44%)#3 is 2014 Ford Fusion (at36 months: 56%; at 60 months: 42%)The Camry was no where to be found. What Kelly Blue book has to say about the Accord: *** The Honda Accord is no stranger to accepting our congratulations as the Best Resale Value Award winner in the Mid-Size Car category. It has won the prize in four of the last five years. This year's award is especially mantel-worthy, however, because the mass of superb mid-size sedans has never been better, their quality higher, their teeth sharper. *** To say the the Accord stepped up to meet the competition head-on is a 6-feet-understatement -- the 2014 Accord buried the competition. *** So why the Accord? The things that make the 2014 Honda Accord so easy to recommend mirror what gives it such strong resale value: We expect an Accord to be good, but this Accord is better than our expectations. From its interior layout to its effortless driveability to the seamless performance of its continuously variable automatic transmission, the Accord takes complete care of your peace of mind.8) Kelly Blue Book (posted 12/9/2013) Ranks the 2014 Honda Accord #1 in its List of 10 best Sedans under $25,000So why Buerkle Honda?I walked into the Buerkle dealership simply because I was in the area. I then simply asked for a sales associate. I was lucky to get Amer Brakic.From past experience, many car sales people have you leaving the dealership with a pounding headache! Amer, however, listens to you and makes the buying process stress free and comfortable. Amer is very knowledgeable about all the Honda models; he will then sit with you in the vehicle that you are interested in and will show and explain the car's features.Amer works with you to come up with a sales price that you will be happy with! Amer gets back to you IMMEDIATELY, whether you contact him via email or by phone. He has time for you during AND after the sale. If you have questions, Amer will have the answers for you. To say Amer provides excellent customer service is an understatement. Speaking of customer service, Amer is very helpful in figuring out the car's features; the Accord has many nice standard features! If you need help with things like linking your bluetooth phone to your car's bluetooth, Amer has BOTH the time for you AND he is there to help.I get a lot of compliments on my car. I tell people ALL THE TIME that if they are interested in a Honda to let me know because I will not only send them to Buerkle Honda, I will send them to a person they can trust; and that person is Amer Brakic.

AmeeX

1 de dic. de 2014

I went to Honda through the Costco Auto Program and met with Paulo recently. He was super friendly and helpful. My sons went on the test drive and had a bunch of questions which Paulo answered without hesitation even though they are kids. He treated us with respect. Then we checked out the Hyundai Santa Fe and test drove it, too. He was energetic and friendly the whole time and did not show any dissatisfaction when we asked him to show us multiple cars. We landed with a used 2014 Santa Fe at the end of the night. Paulo met all our expectations and went above and beyond too. He got the car ready for us the next day by making sure the interior was super clean and exterior was washed and filled with gas. Overall, the whole family really liked the way he treated us and that is why we decided to buy a car through him.

Radhakrishnan Padmanabhan

26 de nov. de 2014

Paulo Neiesh recently helped me with buying a Honda Civic EX-L 2015. It was a very good experience right from the beginning until we bought the car. He did not try to sell me anything that I didn't ask; he merely suggested what would make more sense and rightly excluded some add-ons that I wouldn't need. Paul is a nice person, very friendly, always has a smile on his face, very easy to work with and was always available whenever I needed him. If I am buying another car Paulo would definitely be on the top of my very shortlist.Radha

astrowood

21 de nov. de 2014

Scott Steinberg provided excellent assistance in addressing our interest in acquiring a CR-V -- friendly, welcoming, and helpful attitude; provided concise answers to our questions. The Buerkle service department has performed well in providing service for our 2010 Odyssey which we had purchased previously at Buerkle -- the performance of that vehicle and Buerkle was a positive factor in our decision to buy a CR-V and to do so at Buerkle.

josh.faust.96

19 de nov. de 2014

Scott Steinberg helped me out with my new 2013 Honda Civic about a year ago. Everything went great until my girlfriend totaled it about 3 weeks ago. Scott and Buerkle Honda took care of everything and got me into a new 2014 Honda Civic in no time. I've had nothing but great service from Buerkle Honda! Thank you!

Chris Novak

19 de nov. de 2014

We just bought a new Honda Pilot from Scott and we could not be happier. Scott was very professional and friendly which made working with him extremely easy. He answered all of our questions and gave of some suggestions that we appreciated. This is our second Pilot and looking forward to driving it a long time

pforsman

18 de nov. de 2014

We knew we wanted a small SUV but didn't know what we wanted. We went out one evening and drove several brands/models. The Honda CRV was the nicest looking inside and out. The minute we sat in the CRV we eliminated several of the other brands we had driven. We were met at the door by Paulo Neish who was very friendly, not at all pushy, very knowledgeable, and actually made the car buying experience very comfortable. We made the decision to purchase a CRV. The color we wanted was not in stock and he found when it would be built and in and then put it on hold for us. Paulo worked to get us a finance rate better than all of the banks and credit unions we tried. The CRV came in a week before expected which was great news. At the delivery, Paulo spent a lot of time going over everything on the car and set the car up as we wanted. During the process, Paulo and I communicated via e-mail and he was very responsive and replied quickly. He also sent us over to see Randy in the parts department for extras that we wanted. Randy was very helpful and everything we wanted was in stock. Our finance experience with Scott Bohnen was also great. Overall an excellent car buying experience.

madyx008

13 de nov. de 2014

This place is horrible, wish I could give it -5 stars. I called in regarding a Honda CR-V 2014, spoke with a guy named "Amer Brakic" or he offered to sell me the car for $22,200. He then called back to back off his offer, but after suggesting I'd come and pick it up at that price, he agreed again. I went to another dealer, and they wanted $22,400 for the car but had the color I wanted, I called Amer and asked him to tell the current dealer what he offered me so they could match it, and his response was "why are you so desperate bro" he then laughed and hung up... Yeah, this story is not exaggerated one bit.Do yourself a favor, don't go to this place as they obviously hire xxxxxxxx. This guy was so bitter I wouldn't buy from him he decided to insult me and hang up in my face. If you MUST go to this dealership, because an army of flaming demons is chasing you, then do yourself a favor and DO NOT TALK TO AMER.

Nancyhertz

29 de oct. de 2014

I wanted a yellow Honda Fit with a manual transmission. Allen Shaw was awesome in working to find me my car. I know it wasn't easy and he didn't give up. Now I have the car I wanted and I love it.

123TheKid

25 de oct. de 2014

Just this morning we purchased a 2015 Honda Fit with help from Dave Price at Buerkle Honda. The experience couldn't have been easier. Dave never once tried to put the hard sell on us, and he was always patient, respectful, and he gave our questions sincere attention. Best of all, after shopping around at three other dealerships, we KNOW we got a fair deal. We're not car people, and so we had prepared ourselves for a long, complicated ordeal. Thanks to Dave, the experience was nothing like that. It was a pleasant transaction all around, and next time we're in the market for a new car, Dave's our guy.

myhondaEXL

20 de oct. de 2014

We purchased a new Honda Accord EXL and the entire process was hassle free and felt very comfortable. Everyone we came in contact with were very welcoming. Our salesman was Steve Whitman who was knowledgeable and helpful. Scott Bohnen did the final paperwork and it all went very smoothly. Buying a car at Buerkle Honda was a very pleasant experience. We even drove off with real license plates!

pilot_owner

16 de oct. de 2014

This was our first time buying a brand new car and Paulo Neish definitely made it an amazing experience. From the moment we arrived at Buerkle Honda, Paulo made us feel very comfortable by answering all of our questions and showing us all the great features our vehicle had to offer. Never during our interaction with Paulo or Scott Bohnen did we feel like they were trying to sell us something that we didn't want. Even after Paulo sold us our vehicle he made it very clear that if we ever had any questions or concerns to contact him immediately for assistance. In a couple of years when the wife is ready for a new vehicle we'll definitely be going back and Paulo Neish will be who we ask for.

Vancevankirk

7 de oct. de 2014

Can't ask for better people to do business with. Thank you for all your help in purchasing my new vehicle. There was no pressure and plenty of vehicle to chose from.

Laura0687

2 de oct. de 2014

This was our first experience with Buerkle Honda and leasing a car. It was the best car buying experience my husband and I have ever had. We worked with Todd Fay and he helped up through every step of the process. He made sure we got exactly what we wanted. It was an absolute pleasure working with him and the dealership. On top of that, I love my new CRV.

LesLynn

29 de sep. de 2014

We normally don't look forward to "haggling" with salesmen or dealers on vehicle prices, but in this case we didn't need to worry. Paulo walked us through the Costco plan, showed us the features of the 2015 Honda Odyssey van with expertise, professionalism and a great sense of humor. We actually enjoyed this purchase and will certainly recommend Paulo and Buerkle to anyone we know who might be interested in a Honda.

Bluemchen

29 de sep. de 2014

We couln't have done any better than working with Paulo for purchasing our new Ridgeline SE. Trading in our old cars were no problem. Paulo went out of his way to satisfy my husband and me to get what we really wanted. He explained every detail to us and made sure we understood. He is such a nice young man and a big asset to Buerkle Scott Bohnen also made financing very easy and pleasant. What a great team. This was our 3rd vehicle we bought at Buerkle and we will get our 4th next month. Dealing with Buerkle is a real pleasure. Keep up the super job you do.

Timetraveler

26 de sep. de 2014

We knew what we wanted, what we wanted to trade and when we wanted it (now). Paulo Neish was the man for the job. He is a tremendous asset to Buerckle and an indispensable pleasure to work with in closing a deal on a new Ridgeline SE. He was there in an informative and competent manner also following up with good communications through all phases of the process. His friendly demeanor and engaging smile made the process actually enjoyable and I couldn't imagine a faster turn around in such an un-bureaucratic manner. We observed a very energetic and smiling environment at Buerckle Honda. Scott Bohnen in Finance made a normally boring and long process, enjoyable and fast. Thank you Paulo and thank you Buerckle for the greatest new vehicle experience.

another

24 de sep. de 2014

Needed a new Ridgeline pickup to replace my wife's 06 Ridgeline. I knew what we wanted and decided to try Costco auto buyers club. It was very easy. Allen Shaw was very helpful and friendly. They were the only one that had the model we desired. I was pleased with the vehicle price and the accessories were also much more reasonable than some competitors. Didn't notice that the fuel tank was full till we were almost home. Nice touch.

stu51

6 de sep. de 2014

Went in thinking it was going to be a headache and to expensive. Neither of these where the case.I was so impressed To Todd Fay, his costumer service was the best and very friendly. He was busy with other costumers, and made time for my questions. Found the color of car and options and price.Every one that worked there was smiling on labor day Saturday very busy. Finance dept was awesome also Scott Bohnen was great stayed late, and gave different options and prices. Answered questions and make lease easy and affordable. thank you Buerkly Honda. Dealership is A plus.

Judy Larrieu

3 de sep. de 2014

Paulo was a gem. I was so pleased with the entire experience with Paulo. Wonderful in everything he did with sincerity. The dealership is so fortunate to have Paulo working with them. I will use Paulo for all future purchases.

BabafejuA6

3 de sep. de 2014

Travis made the experience very easy. I inundated him with questions that he tirelessly kept answering. Got the color I wanted - that took the longest time to decide. I knew I wanted a Honda but the color?!!? LOL Felt like I had a "personal shopper".

em10369

2 de sep. de 2014

This was my second trip to Buerkle Honda in less than a year, a what a pleasure to do business with them. Each visit was seamless, the sales person, Steve Whitman was stellar. I will recommend all family and friends to buy vehicles through them!

sp8264

2 de sep. de 2014

I hate buying cars. The manipulation, games, and outright lies aren't fun. Throw in the fact that I buy a car once every 3-4 years and these guys do this full time (and get really good at it) and the experience sucks even more. While I didn't feel completely uplifted by this purchase-- or any car buying experience ever!-- it wasn't all that bad. I felt like the price I was offered initially was reasonable and at least in the realm of reality. This was in contrast to the Toyota dealer down the street that had sticker prices that seemed at least 6k-10k high. I didn't want to have to spend the first couple rounds of negotiation helping Maplewood Toyota embrace sanity so I went to Buerkle Honda instead. (Don't you hate it when car dealers pretend like they're doing you a "favor" by lowering their laughably high prices to what they should have been originally?) The salesman at Buerkle Honda, Steve Whitman, is a nice guy. He was easy to talk to and seemed genuinely interested in making this a positive experience. I would recommend him.

mcke0249

29 de ago. de 2014

Steve was great and set me up with a very reasonable lease for a 2015 Fit. He was responsive and friendly, not pushy or cavalier.

jmkeller

21 de ago. de 2014

We had a great experience buying our brand new Odyssey. Paulo was fantastic to work with. I even went without my husband, and felt completely comfortable with the entire staff. I never felt like they were trying to play 'games' with us. Paulo was very attentive to our requests, he followed through with every detail. Even after we bought our car he has followed up with us to make sure our car is meeting our expectations. i recommended my sister to work with him, and I would 100% recommend him to anyone. Scott was also great to work with when we made the purchase. The service was fantastic and I'm happy to say we haven't been disappointed by a single thing on our Odyssey. No buyers remorse here. We love it!!

adh6738

4 de ago. de 2014

I've shop around for my new PILOT (Touring Model) and Buerkle Honda gave me the best price (out of 2 other dealers I've surveyed). The customer service was excellent; I've worked with Paulo Neish and he did his best to deliver what I truly wanted.-ArielH

jeancampeau

1 de ago. de 2014

I called to have maintenance done to my vehicle and was able to get in the same day. John Chavez, the Service Manager, talked with me about all that was need and was very honest with me about how much maintenance needed to be done now and what could wait until the next time. Even though the service department is under major remodeling, I felt the service and professional courtesy did not falter in any way. The whole process from beginning to end was excellent! Thank you Buerkle Honda Service Department for your professional and honest customer services.

EmilyCK

25 de jul. de 2014

When it was time for me to buy a new car, I did the research and decided a that a Honda Fit was best for my needs. I picked Buerkle because of their reputation for excellent service, and my experience working with Paulo Neish showed that's true. Paulo carefully answered all my questions and took the time to make sure I understood my options. He kept me informed throughout the process. When I picked up my new car, Paulo made sure I knew about all the features so that I could truly enjoy driving. I also appreciated the attention Mike DuBois paid to make sure I made sound financing decisions. Everyone at Buerkle was pleasant and professional. When family and friends ask me for advice about buying a car, I won't hesitate to recommend they visit Paulo at Buerkle.

Mary Trumm

11 de jul. de 2014

I first met Scott Steinburg when he was working with my dad to get him situated with a car. I was very impressed on the way he helped him. Personally, I don't like salesman period. They all seem too pushy and they pressure you so much. When I met Scott I said to myself I could see myself asking him to help me purchase a different car. So a couple weeks later I met with him and he was working so diligently on trying to find the color I wanted to what I wanted the car to have and how much I could lease the car for. He took the time and answered all of my questions I had. I decided to lease the car before I even left there. I couldn't resist and I got to make the decision without feeling pressured, or pushed into it. I felt the car was delivered to me in a timely fashion. When I saw the car for the first time I totally loved it. I'm really happy with it. Scott was very easy to talk to, personable, honest, genuine, and he was not a pushover. If I had to rate Scott on a scale from 1-10 he would be off the charts. He's way beyond compare. He's truly one of a kind. I feel his #1 goal is to make sure the customer is satisfied and I surely am. Words can't say enough about how I feel. I would most definitely want him to help me again if need be. Yes, he is that good!!!

jayme.hogan.1

9 de jul. de 2014

I worked with Scott Steinberg to purchase my new CRV through the Costco buyers program. The process was smooth from the test drive to signing the papers, I know I got a great price because I was able to research online what a fair price was for the particular trim I was looking at. Their offer for my trade in was also very fair. I said both to Scott and friends throughout the process how strange it felt because it was so easy and painless. Opposite of my last buying experience at a different dealership.Quality of work only got 3 stars because other than having a roof rack installed I have no real experience with the service department.

alexkk

8 de jul. de 2014

My wife and I were looking into buying a new car and thought about Honda based on its reputation of reliability and performance. We Met Chris who is a great salesman we ran into in 20 years: professional, respectful, very patient and knowledgeable. Chris let us test-drive several Honda models and trims and never showed any sign of being pushy and impatient with indecisive buyers like us. Finally he found us the car we wanted and gave us a phenomenal deal on it (Honda Accord, 2014). If I were buying another Honda, I would definitely go to Chris again and without hesitation would recommend him to my friends and family.

amynageldiez

22 de jun. de 2014

I can't say enough great things about my experience yesterday buying my Honda CR-V!! This was my first time buying a car on my own since my divorce, and Paulo & Heidi did such a great job making the entire process a POSITIVE one for me and NOT intimidating! Paulo was very upfront, honest and informative regarding the cars I was interested in buying. There was NO pressure to buy at all. Both he and Heidi were very professional and considerate in going through all the details and paperwork so I felt comfortable with every step of the buying process. I will continue to take my Honda back for servicing at Buerkle Honda since I trust the work they do and they are ALWAYS professional. Thanks so much for my new car!

KelseyMehl

13 de jun. de 2014

Paulo was extremely professional, knowledgeable, friendly, and laid-back. What I mean by laid-back is in sales terms. I truly appreciate the fact that he listened to what I was looking for specifically in a vehicle and didn't try to over-sell anything or push me to make decisions that I wasn't comfortable with. Any questions I had, whether they were simple ones or more elaborate ones, he always responded in a respectful manner. He explained things thoroughly and helped alleviate all of my worries when it came to buying my first-ever new car. Paulo helped make the daunting task of buying a new vehicle a truly grand experience by being there every step of the way.

plstanger

12 de jun. de 2014

Steve did a great job following up with me after I expressed a little interest in checking out an Accord Hybrid. I already had a 2013 Accord Sport and liked it quite a bit. I did the trade for two reasons. I drive about 40,000 miles per year so there would be some fuel cost savings, but also I wanted more bells and whistles than the Sport offered. Buerkle seems to be training everyone well. My service appointments have been great. Thanks!

mncoffeemom08

9 de jun. de 2014

We walked in on a busy Memorial Day after test driving the 2014 Odyssey at a different dealership in town. Since their used car evaluation didn't meet our expectations and knowing Buerkle was part of the Costco Auto Program, we loaded up our two kids and drove over. We didn't have an appointment and the phone system was out that day and were 'assigned' to Paulo. It was the best thing that could have happened to us! Paulo was up front, pulled the numbers right away and gave us the information we needed without the hassle. After Buerkle's used car evaluation came back higher with the Memorial Day financing, we decided to purchase.Paulo was very flexible with our purchase and our financing. He was very patient with us and had our Odyssey ready for pick up by the end of the week. True, Buerkle isn't as close as the other dealer, but our experience and their service made it worth the trip.

rlee4064

9 de jun. de 2014

All of the people we encountered at Buerkle Honda were friendly and helpful. We have purchased two cars from Scott Steinberg, a sales man at Buerkle Honda. Scott is very knowledgeable about the Honda line of vehicles, friendly and willing to go the extra mile. Scott worked extra hours to help us complete our purchase. We will be purchasing our next vehicle from Scott.

dnotaro95

29 de may. de 2014

I went to Buerkle Honda to some comparisom shopping on prices for a new Odyssey. My dilema through the car buying process was to lease or buy. I found Meghann at her desk and she politely welcomed me to sit down and discuss the purchase of a vehicle. During our discussion, Meghann was very honest and upfront about how dealerships operate and how vehicles are priced and obtained by the dealer. We talked about the lease vs. the buy debate and she gave me great insight on the pros and cons of each. The next task was to decide on the make, model, color and options. We decided on and Odyssey because of the great success that we had with our previous 99 Odyssey and the credability of Honda Motor Corporation as they stood behind me when an issue did arise with the 99. The color and options I chose were not available in Buerkle's inventory. That is where Meghann went to work to find out if one was available, she found one at another dealer in town. Unfortunately, the other dealer sold the vehicle. Meghann then went to work again to help us decide on the vehicle we ended up leasing. Through the process, Megann kept us informed of what was transpiring as we moved through the process. Her honesty and knowledge were invaluable resources.

shcareryl

26 de may. de 2014

We purchased a new Civic from Buerkle Honda last month. Our saleman, Chang Her, was very helpful in explaining the vehicle and its features. Our last five cars have been Honda's and they all have performed well for us. We continue to choose Honda because of their reliability, performance and value. We will recommend this dealership, Chang and the Service Department, to our friends.

mevan12345

23 de may. de 2014

Overall great experience.We only dealt with our Salesman up until closing on the vehicle. This was a much better experience than being bombarded by multiple "Sales Managers" attempting to close a deal as quickly as possible.

peugeot504

19 de may. de 2014

Chris Gable in new car sales helped me immensely after I chose A CR-Z. He could not have made much money off the deal, even though he spent a lot of time withe me. Thanks.

jmichelletripp

17 de may. de 2014

After visiting a Honda dealer and test driving the 2014 Accord in both 4 and 6 cyl, I had made a decision on the model and knew which accessories I wanted on the car. At that point, I asked for quotes from five dealers in greater TC area over Cars.com. Paulo returned my quote faster than all other dealers and placed a follow up call sooner than any other dealer.After waiting for the other quotes to come in (one dealer did not respond to the request for a quote), we made an appointment with Paulo and negotiated the final deal which included Paulo matching the price on the one accessory that had been more expensive in the Beurkle quote. The Honda financing offer was also better than my pre-qualified rate from my credit union. On the way home, I changed my mind on the color of the car and Paulo was very gracious about the change. When we went to pick up the car a couple days later, all the paperwork was completed waiting for my signatures and then Paulo took us through the electronics and safety equipment on the car. He repeatedly offered to let us call with any questions. Throughout the entire experience, Paulo was friendly and professional - a joy to work with.

johnlisch

15 de may. de 2014

worked with steve whitman. i would recommend him to all. was very friendly, helpful and product knowledgeable. an overall verygood buying experience! thanks steve!

aehintze

12 de may. de 2014

Steve Whitman made my entire new car purchase very smooth and painless. He was courteous, knowledgeable, and easy to talk to . Steve moved the process along quickly and efficiently making the car buying process a positive experience. He was able to provide information over the phone saving me a trip to the dealership until I was able to get to the dealership in person. I really appreciate feeling my time was valued and not wasted. In addition, I never felt pressured and I felt like I got a good deal on my vehicle. I highly recommend working with Steve!

jodiburns

10 de may. de 2014

I went to the dealership with many questions,doubts and not knowing if I was going to buy or lease. I knew what I wanted a hatchback. A very pleasant young woman introduced me to my salesman. So began a wonderful,calming experience choosing the car for me. I was very interested in the Honda Fit. So happens Travis,my salesman,owns one. I had many questions about the car. Travis knew the answers first hand. I also had tons of questions about the entire process of buying or leasing a car. When I didn't understand something, it was explained again with patience and manners. We also joked and laughed during the many hours I was there. I came back the next day to sign paperwork,get my car and drive merrily away. Not only was the car a great fit,but my sales person was also. He would actually be someone I would choose to be a friend of. I went alone without anyone to help me with this huge decision and it could have been an awful experience. Everything was super,even the price of my new red car. I am happy with the results and would recommend Buerkle Honda and Travis to my closest friends.

zander1

9 de may. de 2014

About a month before I bought my new '14 CR-V, I had been in contact with Chang via email and he answered all of my questions from the emails promptly without pressuring a hard sale. The day I came in to test drive and buy was a great experience across the board at Buerkle. Chang is very knowledgable in all aspects, he was understanding of what we wanted for options and how to meet our needs. All of the staff at Buerkle that Saturday were genuinely pleasant and courteous despite the fact that it was very busy that day. I will recommend Chang & Buerkle, and look forward to doing business again there in the future.

TonyFusaro

9 de may. de 2014

I had purchased 6 vehicles from this dealership from 2006 through 2013. When my lease was up on my Pilot EX, I naturally decided to head back to Buerkle. The sales person (Jim Raaf) that I have worked with for my other purchases has always been professional and courteous and he was this time as well. It's the dealership management that disappointed me and thus I will not purchase another vehicle from this dealership. Before negotiating my trade-in on my Pilot EX, I did my research on KBB.com and determined what I felt the vehicle was worth. According to KBB.com, the maximum trade-in value at the time of my research for a 2011 Pilot EX in excellent condition was $22,600. I asked for Buerkle to give me $22,500 and they said they would only give what I owed which was $20,800. I then decided to check out Walser Honda. I walked in, explained to them my research on KBB.com and what was expecting for my trade. They provided me the amount requested for my trade ($22,500), included a remote start as requested and with $1,500 down I got my payment to be $390/month for a 2014 Pilot EX-L (a step up from my previous Pilot). You would think that someone who has bought 6 vehicles from you in 7 years deserves a little customer loyalty. As I said before, the sales person I worked with (Jim Raaf) was friendly and professional but the dealership has no loyalty to their existing customers apparently. Plus, now I wonder how badly they worked me over on my other previous deals. I recommend you research Walser Honda before purchasing from Buerkle. You might be surprised that you'll probably get a better deal and in the long run, better customer service. I will never purchase another vehicle from Buerkle Honda.

davidvang651

7 de may. de 2014

Buerkle Honda is the place to go and Chang Her is the guy to see if you're looking to buy a new Honda. My experience with Chang has been excellent. He's very knowledgeable in all models and will give you honest opinion's on which car will fit your needs that'll give you the best bang for your hard earned money. Best part about working with Chang is that he doesn't make you feel pressured. He's there first and foremost to help advise and answer questions, then if you choose to, he'll help guide you in the buying process. Believe me if you want a genuine, honest person, no pressure sales guy Chang Her is your guy and Buerkle Honda is the place.

zz55

7 de may. de 2014

Worked with Chris Gable from Buerkle Honda. I dealt with Chris via email initially and in person as I zeroed in on the vehicle I decided to purchase. Chris was above all friendly, straight forward, and timely in his responses to all my questions and I had many. I do my research before spending hard earned dollars on a new vehicle. I decided to down size from my Toyota Tundra to the Honda Ridgeline. I chose Honda this time as the Toyota Tacoma does not rate well for many reasons. Also, the Ridgeline as all-wheel drive which is essential for Minnesota roads.Chris kept me well informed as to when my vehicle would be delivered and got me on my way quickly after we reviewed all the items on the Honda new car turn-over check list.Of note: there was an issue spotted during my vehicle detailing prior to delivery. Rather than ignore the issue and have the service department fix it under my radar, Chris made me aware of the situation and kept me in the loop as to the fix and of my rights under the no lemon laws. At no time did I feel pressured during our transaction and that I had the right to refuse delivery should I not be satisfied with the correction.Suffice it to say I took delivery and am very pleased with my new Ridgeline. It does everything I need in a pickup truck only with better gas mileage and all-wheel drive traction control.Kudos to Chris and the team at Buerkle Honda.

LBFisher

7 de may. de 2014

I had a great experience working with Sales Agent Allen Shaw at Buerkle Honda. From the moment I went into look at the car I was interested, through the test drive process, getting the opportunity to ask all of my many questions, as well as determining the final price of the car... I felt treated like a valued customer. I was not only always greeted with a smile, but I was given undivided attention, my questions were considered valid and valued, and I didn't feel pressured to get things that I did not want. My time was respected, and I was given the space to make the best decision for me. In the end, I felt food about my car purchae, not only because of the style and reliability of the car, but also because of the great service that I received from my Honda sales agent, Allen. I would definitely recommend Buerkle Honda (& Allen) to someone interested in buying a new car.

WijitXiong

6 de may. de 2014

I really have a wonderful time with Chang. He is so knowledgeable on all kinds of Honda vechicles. I received great services from Chang Her and he always sit down and explained every detail about the new vechicle. I really admire his great services and professionalism. I am looking forward to working with with Chang Her in the future.

chrisandtom

6 de may. de 2014

We had been looking for a small SUV and had narrowed it down to 4 manufacturers and models. We stopped in Buerkle Honda one evening to take a CR-V for a test drive. Scott Steinberg greeted us at the door with a friendly smile. We explained that we were exploring different options and that we would like to take a look at the CR-V. He give us an overview of the floor model and answered all of our questions cheerfully and completely. He went with us on a test drive, allowing both my husband and I to take a turn driving. When we returned to the dealership, he asked if we had any more questions, never pressuring us to think about making a purchase that evening. Scott was very respectful of the fact that we were "still looking". We left Buerkle as they were closing only to find that our car had a flat tire. Both the receptionist and Scott offered to see if the service department could help us out, but they had just closed. We called AAA and Scott stayed with us until they arrived and charged our flat tire for us, and we could be on our way. The next week we called Scott and made an appointment with him to come in for another look and test drive. Again, Scott never pressured us into making a decision. It was that everning that we decided we wanted to purchase this car at White Bear Buerkle Honda from Scott Steinberg. Our whole car buying experience was extremely pleasant. We are thrilled with our new car and have no doubts that we made the right decision. We would strongly recommend Scott and Buerkle Honda to anyone we know that is in the market for an automobile!

svijaysai

6 de may. de 2014

We have worked with Chris to buy our first ever car, and we really like the way Chris explained all the involved details of buying the car. He has been very patient and explained all the details to us. He was very helpful in choosing our car and we really appreciate his help. I would recommend Chris and Buerkle show room for car purchases to any of my friends without a second though.Chris: You are awesome, we really like you and we appreciate everything you did during our car shopping.Vijay Sai.S

rosetownrick

5 de may. de 2014

Steve went farther to get me rebates than other dealers, and he called periodically to keep me informed. No other dealers bothered to call at all.We worked out the options, color ,etc on phone to save me time. A few others didn't want to sell me anything unless it was to clear something off of their lot. Steve got me what I wanted, while others tried to steer me to what they wanted to sell. I felt like i got a good deal, and did I mention he is as friendly as could be? It was a pleasure to do business at that Honda store.

thom1527

1 de may. de 2014

I stopped in to Buerkle Honda, without an appointment on a busy Saturday afternoon. Scott was friendly, answered all my questions and made it seems like I was the only customer that mattered. Fast forward a week later, I was driving off the lot in a new '13 Honda Fit. In between my drop in and the delivery of my vehicle, Scott was open to all forms of communication (email, mobile, office phone) and he worked with me to make sure my pricing and experience were inline with my expectations. Credit was taken care of ahead of time and the day I picked up the Fit went as smoothly as I had hoped. Great experience start to finish.

bthiele36

29 de abr. de 2014

I went in to purchase a new car after a major auto accident. I expected buying the new car to be just another stressful part of the whole accident. I was very relieved when my car buying experience turned out to be very pleasant and easier than expected. I would recommend Steve Whitman and Buerkle Honda to my friends and family.

hac0713

29 de abr. de 2014

Allen Shaw was an absolute joy to work with! He knows his stuff, and answered each and every question we had. He was extremely non-pressuring as we didn't know if we wanted to buy used, new or lease. He helped us make the best decision for our family. We also worked with Scott Bohnen. The financial part of the deal went super quickly and smoothly, and he was amazing as well. We will recommend this dealership and both of these guys to everyone I know. THANK YOU!

debanderson

26 de abr. de 2014

I just want to say Thank You to Paulo....he was an AWESOME sales person....very knowledgeable and helpful! Would definitely buy a car from him again....and this dealership....this is the 3rd car we have purchased from Buerkle Honda....Thanks again for the great service!

MaryBethCollins

26 de abr. de 2014

I recently purchased a Honda CRV from Buerkle Honda and am very pleased with the quality and workmanship of my new vehicle. Before I purchased a new caw I test drove several styles and makes from different dealers and also researched the cost and reliability reports of Honda and the CRV. Chris Gable was the salesman on my first test drive and his approach made me feel very comfortable to come back for a second test drive. He responded to my e-mails, spent time with me and answered all my questions. I met briefly with Matt Stenstrom sales manager and he was very professional and courteous. On the day I picked up my CRV, I met with Mike DuBois and he was also very helpful and informative to me as we finished all the paperwork, he explained the service contract well and I felt confident in my purchase of an extended warranty. Chris Gable has given me excellent customer service with my purchase both on the day of my pick up and with his follow up calls and I will meet with him again to for a second review to go over the technology set up. I will also be attending the workshop for new car owners. I would highly recommend Chris and Honda to my family and friends in a purchase of a new car.Thank you to all for making this such a good experience.Mary Collins.

kburkum

21 de abr. de 2014

Great service. Never a sense of "sales pressure." Very personable to work with. Had the buyer's interests in mind. Would highly recommend for anybody looking for a new Honda.

MVBurke

19 de abr. de 2014

I had originally planned to buy a used car, but the broker found me a great-looking deal on a new Fit at Buerkle and put me in touch with Paulo Neish. Diane (the broker) spoke very highly of Paulo, having worked with him many times in the past--and he turned out to be every bit as friendly, helpful and knowledgeable as she said. He knew the vehicle from top to bottom and cheerfully answered every question I could come up with. In addition to the initial test drive, he gave me a very thorough briefing when I took possession a few days later, covering all the features (cars have gotten a lot more techified since the last one I bought), maintenance and repair details, etc. Then I sat down with Scott to handle the paperwork on financing, warranties, etc. This was my first new car purchase ever, so I had a lot of questions, but he was very patient and good-humored about it. Both he and Paulo presented various extras to me (protective coatings, service contract, and so on), but I never felt pressured about any of it--they respected my decisions about what I did or didn't want to add on. As a single female (and non-gearhead), I greatly appreciated being taken seriously. So the inherently traumatic experience of handing over a big chunk of cash and taking on a big chunk of loan was relieved by dealing with such pleasant and encouraging people. It was a great, friendly car-buying experience and I was well taken care of by Paulo and Scott. And I love my Fit! I should mention that the other staff at Buerkle were very attentive and helpful as well--you'll never find yourself waiting around without someone offering to help.

CRVPlymouth

14 de abr. de 2014

We had a great experience buying our new CR-V. Potter did a great job answering all our questions. He made us feel very welcome. As he explained all the features of our new car, he was clearly not "going through the motions" but listened carefully, recognized when he could tell us something as "the same as your Honda". He is very friendly and engaging and we had fun with him. He is a great asset to your business.

jeancampeau

10 de abr. de 2014

I recently purchased a Honda and heard a rattle, I brought it in during my lunch hour, John Chavez test drove my car and allowed enough time for the noise to become apparent, after deciding repair was needed, he arranged a ride for me to return to work. Andy Hesley was very informative with my issues and provided me with a rental car. After my car was fixed they made sure to have it ready for me to pick up during my lunch period without delay. Their professional manor gave me a feeling that my time was important to them, and that is important to me. Their attention to detail gives me a sense of security that I am driving a safe vehicle.

CRVFan2014

3 de abr. de 2014

I bought a new CR-V at Buerkle Honda yesterday and it was the best car buying experience I ever had. The staff was very friendly and professional. Scott Steinberg helped me with the test drive and completing the purchase. Scott was very knowledgeable and very approachable. He was also very caring and willing to help. I stopped by this dealership after work, picked out a car, traded-in my old one, and signed all the paperwork. But I had to go home to get the documents needed to complete the purchase and trade-in. Scott was very concerned that my old car may not be safe to drive and arranged for me to drive another car from the dealership to go home and get the things I needed to complete the transaction. When I came back to pick up my new car, Scott programmed the car settings to my preference and also installed the all-season floor mats I bought. He did all these because he wanted to make the customer happy not because I asked him. I also got a great price for the car and a big discount for the all-season floor mats. All in all, it was a great experience. I would highly recommend this dealership and working with Scott for your next car.

jsavat

31 de mar. de 2014

I'm grateful that I made the decision to walk through the Buerkle doors. We had picked out a car from another supplier and wanted to simply validate our decision by visiting "one more dealer". We were greeted by a receptionist that cared and was very professional. We were introduced a short time later to Meghann. Meghann was an outstanding representative of your firm. She was friendly (most sales folks are) but in addition she listened to the things important to us. Some sales folks highlite the things that are important to them but not Meghann. She focused on us. The whole buying process was the best I've ever experianced and I've bought many cars. I never felt pressure but rather felt good throught out. I can say that my wife felt very much the same way. She (my wife) dreads the visits to car dealerships but not anymore. Lastly Joel the finaance manager is also a gem. He was as good as they come. Geniune and professional. We will be back.

Rossvox

30 de mar. de 2014

I was dreading buying a new car but I had been in an accident and was left with no choice but to buy something. I had a CR-V before so I made my mind up on buying another. The only problem was my insurance settlement was not near the price of a new one so I figured I would have to take out a loan.When I told this to my salesman, Scott Steinberg, he pointed me to a used Toyota Rav4 the had just been taken in. It was in my price range, big enough to hold my music gear, and the price was on par with my insurance money, no loan necessary. I though it odd, a Honda salesman talking to me about a used Toyota but I did some checking around and realized he was just getting me a good deal, had my financial best interest in mind. I couldn't find a similar Rav4 in the city at that price, it was just a really good deal on a nice used car, that you can barely tell is used, it is in immaculate shape.The only worry I had about buying a used vehicle is you don't know what might be about to go out on it. I was relieved that they offered a 3 year warranty at a reasonable price that covers practically everything (platinum warranty). I got that and now I have a great car that runs beautifully and I have no worries about sudden costs if something gets aged and wears out.I honestly hate making large purchases like this because I don't know much about cars and I don't make a lot of money that I can just drop a couple thousand on repairs. Scott really made the whole experience stress-free and made me feel as valued as the next customer, new or used car. I would wholly recommend buying a car from him. He had the patience of a professional for all my stupid questions. When it was all done, I couldn't believe it was that easy, the process was completely painless (can't say that it was when I dealt with other car dealers in the past). And now that I am driving it I see he was right, the car is perfect for me, right down to the trailer hitch and even the factory stereo (the most important thing to me, 6 speakers, no less). Like I said, I would definitely recommend buying a car from him. If I had more money, they have a slick Accord and the new CR-Vs are really nice as well. It's like finding a good hair stylist, I'll stick with him for my next car and the one after that as well (if it ever comes to that - haha).

TKBlack062373

24 de mar. de 2014

My spouse and I visited Buerkle Honda after doing considerable research on eight reasonably-comparable 2014 mid-sized sedans. We had also visited several other dealers to evaluate the "curb-appeal" of several vehicles. Scott Steinberg and Buerkle Honda were exceptional in their professionalism, personability, and attention to detail. Every aspect of the buying experience with them was pleasant and satisfying. We purchased a 2104 Honda Accord and are truly pleased with the experience.

mjbells

23 de mar. de 2014

Potter was friendly, attentive, and made us feel like he truly valued our business. He worked with us to get our trade in to the dollar amount that we needed it to be.

Zulma0908

23 de mar. de 2014

Paulo Nish was awesome! He answered all of our questions and was very comfortable to talk to. He set up everthing before we drove off in my new car. I had never had such a great experience with a sales person before like I did with Paulo. I will defenently send people his way when looking to buy a new car! Thanks Paulo! Zulma Johnson & Jesse Sanchez

columbia123

22 de mar. de 2014

We were quite impressed with the service the monte we entered the show room, we were greeted ted by Steve Whitman, who from the beginning to end was attentive, honest and patient, as I could not decide on the color of the car I was purchasing and we made quite a few trips back to the lot to view again. Steve displayed excellent Customer Service; willing to go the extra mile to make sure we were getting the best deal. After purchasing the vehicle, Steve introduced us to Scott Bohnen, Finance and Insurance Rep and again the Customer Service was awesome! Scott made us feel comfortable assured us honestly as to what we really needed and again at a great price. We had some questions on the Tinted Film we purchased for the windows (as they just started this service) and he asked Dudley Peterson to join us to make sure all our questions were answered and the information we received was correct. This was a great little meeting as it also brought Steve back into the picture. This meeting actually turned out to be quite "fun", we discuss the product, answered all questions, which turned out to be humorous at times as we laughed and proceeded to get to know each other better. So the day ended with a deal "sealed" and I felt like we had developed a friendship with all three in our interactions with them throughout the day. What a "win "win" Dealership Team, I felt great as I left with my new Honda CR-V and we had Fun! I highly recommend this Dealership in St. Paul! Thanks Guys!

impactchange

21 de mar. de 2014

I made the decision to purchase from Chris Gable at Buerkle without ever having met him and had the car / paperwork in place before I walked into Buerkle Honda for the first time. Chris Gable secured my business entirely through email contact. It was the manner in which I preferred / needed to operate and he respected that. He was immediately on top of answering my questions, provided just the right amount of "checking in" as I worked through my decision process and there were no games - I was given the best possible price from the start. I was also communicating with other dealers at the same time (some much closer to me than Buerkle) and those 4 things (respecting the manner in which I wished to communicate, prompt replies to my question, the degree to which he checked in with me being perfect - not excessive and yet just enough for me to know he was still there and not making me jump through hoops for the best price) were specifically the things that were missing from another dealer that I was seriously considering. There was also a respectful manner in which he communicated with me that is simply a reflection of his sales style - I felt like my questions were validated, that the process was under my control - both in the choices I were to make and timing. His was a no pressure -very informed - honest - available style of sales. Chris is an outstanding representative for Buerkle. Further, while working through the leasing process I met Scott Bohnen who was another outstanding representative for Buerkle - very respectful, upbeat, informative, worked through things at my pace and was so patient with my questions. Working with Buerkle was a 5 star experience from start to end!! I'd not only go back - I'd send all my friends to Chris / Scott at Buerkle!

hondalx13

19 de mar. de 2014

Allen Shaw in New Car Sales and the whole Buerkle Honda team should be your FIRST metro dealership choice if you want a pleasant *no stress* experience to find and buy your next new car. Allen is an outstanding customer focused salesperson and totally wins you over with his high energy and very personable relationship building skills. He is also very attentive to what you want in a car and really shines with his *no pressure* sales approach which makes the whole buying process a pleasure when working with him. I also commend the Finance and Manager staff as *no stress* as they were great too in my experience at Buerkle.Thanks Allen for helping me get into my new Accord Coupe ride!

stevent651

17 de mar. de 2014

Paulo was very friendly and generous. He helped my family and I on basically everything and answered all our questions. My family and I enjoyed working with Paulo, and on top of that, we felt very comfortable talking to him. He's the guy that you want to go! Great guy and great personality. Steven Truong & Michael Truong

RevMikeC

16 de mar. de 2014

Paulo Neish was beyond helpful. He had deep understanding of what we wanted and put us in the perfect program and car. Paulo will be our car guy for many years we hope. GO TO HIM. Rev. Michael D. Carlson

zhang1982

5 de mar. de 2014

Very friendly, patient, responsive, responsible, professional and easy-going. I enjoy working with him and his dealership, as much as I enjoy driving my new Accord.

rjzeller

5 de mar. de 2014

The review by mindijimenez sums up the bulk of my experience well. I submitted a request through the Costco program and Chris was the first person to respond and had unquestionably the best offer of all the other dealerships. I live about 75 miles away and the weather this winter was completely unfriendly to taking road trips. Couple that with a new infant at home and only one car in the household, getting out to look at cars was problematic. We test drove each type we were looking at locally (Sienna, Odyssey, Traverse) and decided on the Odyssey in no small part because of the excellent price and steady cooperation from Chris Gable at Buerkle. I must have sent him a hundred (or more) emails over the course of several weeks and he responded immediately to every one, answering every question with detail. Most impressive to me was that it was difficult for me to make it their dealership. Coming from Rochester I needed to catch a ride with a co-worker who was heading to the opposite side of the metro from Buerkle. No problem, Chris arranged to pick me up from there and drove me to the dealership himself. THAT is customer service, and it saved me a lot of taxi cab fare (or fumbling around with the bus/rail systems up there which I am completely unfamiliar with). As with the reviewer above, I was also offered all the available dealer-options I might want, but never once felt pressured into selecting anything I didn't want -- this include my time with the finance person (Scott Bohnen), who had all my paperwork ready quickly and handled any late changes I requested quickly and competently.Everything was completely ready to go and no last-minute surprises. I typically dread the car-buying experience and in particular cannot stand dealing with the financing office personnel. In this case, however, i couldn't have been more pleased with both our salesman (Chris Gable) and our finance person (Scott). Kudos to Buerkle...we may just go back there next year to replace our other vehicle....

tonyverby

2 de mar. de 2014

Chang Her met us upon arrival to dealer. Never met him before. He answered all of our questions, set up a test drive in minutes while also helping several others with questions. He got his manager involved early and we bought the following day after going to two other dealers who could not beat the deal we got from Chang and his manager. We will look to Chang Her to find us our next vehicle when that time comes.

Frogzee

2 de mar. de 2014

Potter was very responsive and easy to work with. I'm happy with the service I've received at Buerkle and would recommend it to anyone.

Moua89

28 de feb. de 2014

I had great service! The price the awesome as well. I received great customer service from all areas in the dealership and everyone was very friendly.

phootyteng1948

27 de feb. de 2014

this guy is great, I went there to buy a car but he convinced me to lease instead. I think I made the best decision based on my budget limits. I would recommend this young follow to anyone. He gave me the lowest price available. Thank you

vthao1987

27 de feb. de 2014

Going to the Honda Dealership, I wasn't sure what I wanted for a car but Potter helped out alot. He explained to me the differences between leasing vs buying a car and helped answered all my questions. He was very helpful and provided excellent customer service. I finally settle for a 2013 Honda Civic ex and very happy about the car I chose.

hxion

27 de feb. de 2014

Great sales man.in fact, he's such an easy and out going person to work with I bought 2 brand new cars from him. You wont be disappointed.

IaongYX

27 de feb. de 2014

Potter Xiong represented Honda well. He went above and beyond for us which are so grateful for. We are extremely happy with the vehicle so far. The whole process was a breeze. Thank you Honda Team!

Boonler vue

27 de feb. de 2014

I went to Honda to buy my Honda fit it was my first time buying a vehicle and Potter was really helpful showing me around he's a great person to work with he check up on you and help you out he is energetic, helpful and respectful I am enjoying my Fit and it was all thanks to Potter who helped me get it he make the whole buying processes easy and understandable, if your buying a new vehicle or just looking to buy one I recommend asking Potter for help he seem to know a lot about it, thanks again for the help Potter and keep doing what your doing.

mgsager

26 de feb. de 2014

Paulo, Matt, Scott and Buerkle have done a great job for me and my wife with excellent sales and service which keeps us coming back. We just acquire our fourth vehicle that we have gotten from Buerkle and look forward to dealing with them when it comes time for next vehicle.

jimobrien

24 de feb. de 2014

Just a note to let you know how pleased we were with our recent purchase of a Honda Civic and our outstanding sales person Meghann Welch. By way of explanation, I entered the new car search with much deliberation due to the fact that the Honda CRV I was driving performed so well for us over the 7 years we had owned it. Loved the car and was reluctant to part with it. I would have to say that after working with Meghann and viewing all the available makes and models it became obvious that the time was right. She spent countless hours with myself test driving and explaining all the different options we had. Never felt any pressure to buy, or that I was "burning up" her time. I had quite a few requests in that we were trading in the CRV and I wanted to be sure that we were receiving an equitable deal on both the CRV and the Civic. All our requests were met and then some. With the help of Dudley Peterson the sales manager at Buerkle it all came together. After deciding to purchase the Civic, Meghann went thru all the options on the car and how to use them. We left Buerkle Honda in our new car feeling as though we had received the best deal possible and had also made a new friend in our sales person Meghann. I would highly recommend Buerkle Honda and Meghann Welch if you are out there looking for a new car. You won't be disappointed. Thanks Again Jim O'Brien

Rachelizdem

23 de feb. de 2014

We felt that we were treated fairly, honestly, and with respect. We wanted to receive a fair price on a trade which was given to us. It was a stress-free experience. The after sale experience was excellent, too.

brandonthompson

15 de feb. de 2014

Paulo was great to work with, answered all our questions and was friendly and helpful. All around good experience and we love our new car and the deal we got!

jimbon

13 de feb. de 2014

Couldn't have asked for a better salesperson to help us with our new car purchase than Paulo Neish. From start to finish Paulo was very thorough and helpful . I would recommend Paulo and Buerkle Honda to anyone interested in buying a new car. A great experience in every way. When we look for our next vehicle Buerkle and Paulo will be at the top of our list. Thank you for all your help in easing us through this process. Jim Zerull and Bonnie Laverdure.

myride55

12 de feb. de 2014

Scott Allen Shaw and Joel Karnitz are both very friendly. Talking to them was like talking to people we had known for a long time, not people we had just met. They made us feel relaxed throughout the car buying process. We laughed, talked about our family, weather, the people in Atlanta trapped in 3 inches of snow, talked about our neighborhood(Scott lives near us). They work to keep the price of the car within my price range. When I didn't like the color of the car I picked out, changing colors wasn't a problem. On the test drive, my wife said "we should have stopped at Grandma's Bakery for donuts before we went car shopping". When we got back to the dealership, Scott said to my wife, "I have a surprise for you". He walked away and came back a minute later with a couple of donuts from Grandma's Bakery. It didn't seem like they were trying to sell us a car, it seemed like they were trying to make us happy. They did.

JoyceMarienfeld

8 de feb. de 2014

Steve Whitman was very accommodating and thorough through the process of selecting and purchasing the car. The financing manager was al;so very thorough and explainedeverything thorough;ly without pressure to upsell extended warranties.

dwhocking

4 de feb. de 2014

We came in looking for a 2013 civic lx lease. Scott Steinberg listened to our needs, asked questions of us, and had recommendations for us based on the information we provided. We felt very comfortable working with Scott, as it was evident from the start that He was extremely knowledgeable about all facets of Honda automobiles. We did purchase the 2013 Civic HF sedan. Scott worked with us until we got a price we felt we could accept. Scott Bohnen was our finance man, and guided us through our paperwork. It was an enjoyable experience,

gurgz1

16 de ene. de 2014

Paulo was very helpful in the purchase process. We had a bit of a difficult sale because we were trading in a vehicle with a significant amount of negative equity. He worked through the process with us and got us the cars and payments we wanted. Thank you to all the staff they did a wonderful job from start to finish.

Mjjo

13 de ene. de 2014

I've been a Buerkle Honda customer since my 1st purchase in '98 of a '96 Civic (it's still running!). Scott Steinberg has been my salesperson for my last two purchases-very helpful, pleasant to work with. Nice atmosphere.

rineh002umnedu

10 de ene. de 2014

Working with Allen Shaw was the best car-buying experience we have had in 45 years of buying cars. He listened to what we wanted, never tried to change our minds or oversell us. He provided us with several options before we took a test drive. He did not tell us what he would do. He was attentive. When you want to buy a car from a person who is not the typical car salesman, talk to Allen.

shuelengsta

9 de ene. de 2014

I bought my New Honda Crosstour a month ago, and I am still satisfied with my purchase. First of all I am 22 yrs old full time college student, who works part-time overnight. Being car-less, I wanted to buy my first car, but I worried about affordability, if I would even qualify, and which car is right for me. I tested drive cars at the Toyota dealership in Maplewood, and other various Honda dealerships in the Twin Cities. Luckily I walked into the Honda Berkley's Used-Car department and met Peng Moua. Salesmen at the other dealerships did not allow me to test drive the cars by myself, but Peng was so friendly and patient with me, not only did I get to go out, drive any car I wanted, but I came back and drove the Crosstour until I knew it was for me. In addition to that, Peng was humble, professional and friendly, he did not rush me, did not try to sell me a car, he just gave me facts and answered my questions. Unlike the other salesman who tried to persuade this college student to lease my car, Peng gave me the best price and helped me find a price range that was right for me. In the duration of three weeks I called to talk with Peng about any concerns I have about making the purchase, he gladly spoke with me and gave me all the time I needed, he even went out of his way to come meet me at the dealership on his day off. When I was ready to commit to buying my Crosstour, he helped me get the car I wanted. When the White Top Trim Crosstour was not available at the dealership, he helped found and reserved a White Crosstour for me in Bemidji. It would cost me more money to get it delivered, I was bummed, and was going to settle for a Silver one. He asked me honestly that if there wasn't a cost, what car color would I really want, and i said White. He helped me get it and I was so happy! I wanted to get a white leather interior and Peng encouraged me to get what I want but he also gave me his opinion about black interior. I am so happy I bought the black interior car. Overall quality, friendliness, pricing, service and experience here was outstanding my Peng. If you are like me and is worried about purchasing your first car or for any reason, I strongly recommend Peng Moua. Even if you don't want to buy a Honda, you should visit Peng, that way you can compare him to other salesmen and see what I mean. Even though monthly payments would of been 4 times lower at other car brand dealerships, I feel safe and satisfied with my purchase, and is now a Honda costumer for life. Honda, you did a awesome job for having a kind, trustworthy, and patient salespersons on your team. I recommend him to all of my friends and families. Keep in mind that this review does not do justice for Peng because he spent the extra time and went the extra miles for me before I made my purchase. I hate waking up to go to school early in the morning, but ever since I got my Honda, I can't wait to wake up, go outside in this cold Minnesota winter, just so I can see my car. So happy, this college student :) !

tog091499

9 de ene. de 2014

We had a great experience when purchasing our new Honda Odyssey. We were contacted by the dealership asking if we would be interested in talking to someone about potentially trading in our 2012 Honda Odyssey for a 2014. We were very skeptical but because of the positive past experiences at the dealership we agreed to listen. It was a pretty straight forward conversation. We were willing to trade-in our 2012 for the 2014 Odyssey if we could keep our payment the same or lower. When we went to the dealership everything went very smooth. We were very pleasantly surprised because we were expecting the bottom to fall out of the deal at any moment. Scott was very forthcoming with information and courteous. We always felt like we were getting the full story. Scott was able to get us the new 2014 Odyssey for $6 less a month than we were paying for the 2012. He did a great job and we love our new Odyssey. Thanks!

billh138

8 de ene. de 2014

Im very happy with my new Honda Accord Sport and appreciate the good, friendly service I received from Scott Steinberg and others at Buerkle Honda. Scott especially was personable and helped me to make an informed decision.

dumez

7 de ene. de 2014

We bought a 2012 Civic from Scott two and a half years ago, our daughter bought one nine months ago and we decided we wanted to get something a little bigger than the Civic. Scott was most efficient and very helpful. He got us the best deal he possibly could and we were very happy with the results. He programmed all our settings that we needed. I really appreciate we got our license plates before we left the dealership.

hnwhelpley

5 de ene. de 2014

My experience with Buerkle Honda was excellent. Paulo was by far the best sales person that I worked with during my car search. He knew the Honda Civic inside and out and spoke about the features of the car and answered all of my questions from memory. I also found Paulo and Buerkle Honda to be very honest about their prices and what was included in the price quoted and appreciated the advice they gave during my car search.

peterg1307

3 de ene. de 2014

JUST PURCHASED A NEW HONDA PILOT, TRADING IN MY JEEP. COULD NOT HAVE BEEN AN EASIER OR MORE PLEASANT EXPERIENCE. THE WHOLE OPERATION ONLY TOOK ABOUT TWO HOURS INCLUDING A BREAK FOR LUNCH !

jodievenson

3 de ene. de 2014

Meghann Welch was the first sales person I spoke with when looking for a vehicle for my 18 year old daughter. She was also the last. I spent days going to different dealerships looking at all my options for a reasonable priced, safe, reliable vehince for my 18 year old daughter. I had done a lot of research before hand so I was very prepared about buying new, leasing and purchasing used. I had specific questions for each sales person I spoke with. I found Meghan to be the most knowledgeable, honest and helpful salesperson. And she didn't wast any of my time, like several sales people at other dealerships did. She was very straight forward and I enjoyed my experience working with her. She gave me a great price on a CR-V without me having to haggle. Upon purchase she had the options to the car all set up to our liking and gave us a great overview of the vehicle. I would DEFINITELY recommend Meghann to anyone considering a Honda. My overall experience at Buerkle Honda was a 10 out of 10.

rclee50

2 de ene. de 2014

I currently own a 2007 CRV from a different dealership in town. Had several family members encourage me to look at Buerkle Honda and with our yougest turning 16, would be in the market for a new car (for me) soon. I was not in a great rush to buy and had some time over the holidays to be "shopping". First visit looked at the Crosstour and CRV with my husband but had limited time to really consider my options. I don't like to make hasty decisions. Dudley was very helpful explaining the differences/advantages between the 2 models I was considering. He answered all my many questions including my concerns with my current CRV in great detail. Came in the following week with a friend who was also considering a Crosstour and was able to test drive both Crosstour and CRV, even took the Crosstour home to make sure it could handle our steep driveway and narrow garage door, top concerns for me after reliability, safety and gas mileage. It was a bit snowy and icy the week between Christmas and New Year so had a perfect test drive. It handled very well and the extra safety features I could get used to in a hurry! Camera for turning right, for backing up, lane wandering alarm and then all the other features using voice control, WOW! Paulo helped us out with arranging for the test drives and eventual purchase. He made sure the car was impeccable when he turned it over to us and spent a lot of time explaining the many new things about the car. He even gave a follow up call the next day to make sure I was enjoying my new car experience and to see if I had any questions! Dudley also came over several times to chat with the family while we were picking it up on a very busy Dec 30 with many others doing the same. My daughter knows the Dudley Rules when you get to drive a car (-: Everyone was very warm and friendly and no big sales pressure to commit. Even at closing, Joel was very personable and we chatted about the company I work for, the Crosstour, options for after market add ons... The Crystalline window sounds really cool and I hope I can get it for the back window as well! It's been really fun these past couple days driving around town with my new car and it was all made possible by the friendly, helpful folks at Buerkle Honda, Dudley, Paulo & Joel! Oh yeah we did talk to Potter a little when we returned the Crosstour after the test drive and he answered some of our questions about it. All very helpful in helping us come to a decision and feel confident that you made a good decision without being pressured. We are very happy with the Crosstour!Being a female, I am particularly congnizant of how sales people speak to me... or don't! It was my car and I was not patronized, talk down to, or made to feel less in anyway. I REALLY appreciate that and can't say enough concerning this point. THANKS!

533742

28 de dic. de 2013

I have never had any of my vehicles serviced at a Honda dealership before but I thought why not give them a try since I own a Honda Pilot that needed some repairs. Given the fact that they specialize in Honda's and claim to have a "fixed right the first time" reputation one would hope to hear "your car is all fixed and good to go." That was not the case with my vehicle. My advisor called and said "your car is fixed, however, you'll need to pay for another diagnostic because ..." I refused to pay because my issue was NOT fixed and it took two days longer to fix than originally promised. Nick's hands were "tied" and there was "nothing" he could do. Basically I paid for half-assed service because "my car was fixed BUT..." Before considering Buerkle Honda DON'T! Go to Invergrove Honda instead. That's what I should have done. They are highly recommended I just wish I would have known that before taking my vehicle into Buerkle Honda.

Kcook7996

17 de dic. de 2013

After being a Ford family for a very long time we just recently purchased a new CRV from Scott Steinberg and could not be happier. He was the consumate professional and took plenty of time with us and was never pushing us. He is helpful and very knowledgeable about the vehicles. Scott deals with you as though you are family and no doubt that in the future we will be back to purchase another Honda from Scott.

marywestra

17 de dic. de 2013

Fabulous! Second car I bought from Scott Steinberg. ALways super-helpful! Friendly, good memory, prompt, kind. I just don't have other words to describe the GOOD experience. Thanks.

maureensims

17 de dic. de 2013

Steve and Joel were both patient and kind working together to get my new CRV. They answered all my questions regardless of how simple they may have been. Overall my experience was a great experience. This is the first brand new vehicle I have bought.

sedgewick

15 de dic. de 2013

I found Buerkle Honda on line and was referred to Paulo. I was shopping for another C-RV b/c the one I loved was totaled. I knew what I wanted, and found the KBB best price. I was also emailing two dealers from other locations. I told them all that I wanted to pay this price. The other dealers kept giving me the run around responses like "I'll have to ask my manager." or "It depends." Paulo simply said yes, he could do that. I didn't want a hassle I just wanted a car. I did not talk to Paulo until the day my husband and I walked into the dealership. From the get go it was smooth. Everything was ready, there were no games played. This is likely the 5th car my husband and I have purchased. It's always been a dreaded experience because we are not car savvy and don't want to be taken advantage of, it's a major expense. We drove away from this purchase so impressed with how straight forward and transparent all the interactions were. Even the manager came to shake our hand as we left. Very genuine kindness. I do think Paulo is exceptional b/c he played it straight and never tried to push anything on us. To drive away feeling relief v.s. stress was a wonderful gift.

skron

11 de dic. de 2013

The atmosphere at Buerkle Honda was very professional and our entire experience was quite pleasant. In particular, Scott Steinberg was very helpful, knowledgeable and thorough. We felt our expectations were met or exceeded and would definitely buy from them again.

joefischer

11 de dic. de 2013

Steve was very prompt, engaging, great attention to details. Steve listens to the customer, allowing the customer to express his/her needs.we used our cosco membership and Steve helped direct us through that.

Becschober

9 de dic. de 2013

Paolo was very friendly and helpful and was also very considerate to myself and my sister who accompanied me while I searched for a new vehicle. My old car, which I loved, was totaled out in an accident, so it was hard to switch brands and look for a different car. Paolo showed me the advantages of the Honda CRV and was very helpful in understanding its features. I'm very pleased with the car.

strauch

8 de dic. de 2013

I purchased a Honda Pilot through the Costco program with Paulo Neish. He made the process smooth and easy. Explained all the features of the new vehicle and even drove my old vehicle home. Excellent overall experience!

cmt31209

7 de dic. de 2013

I was referred to this dealership by a co-worker. When I arrived I was given a warm friendly greeting by the front desk and that is where the wonderful service began. My buying process was hassle free, my sales person Allen Shaw was not pushy and was well informed about the products and services offered. When my new car was ready for pick up Allen double checked to make sure that everything was just perfect and took the took the time to set up my phone on the blue tooth and even set up speed dials and gave me a course on the navigation system. A friend of my went to another dealership to buy a different make and model of car and her sales person just walked her to the car and told her to make an appointment and he'll show her how to work the car next week and he left to help another potential buyer.Both me and my husband are in sales and we were both wowed by the service we received.

ktaff

2 de dic. de 2013

This is my third Honda and my second from Buerkle Honda. Since 1990 I have purchased Honda's and Acura's for myself and my children. They have proven over and over again to be top rated vehicles and very reliable. The reason for my most recent visit was to find a used Civic with low miles for my 17 year old son. I wanted a dependable vehicle that would get him through college. I was very very picky and Steve knew that. I told him that I was willing to wait for the right car. Steve offered a few other options as they came through the lot, but I told him that I was sticking with a Honda. Steve's hard work and determination paid off. Steve found me the car that normally never makes it to the sales lot. Steve found a 2001, one owner, grandma car (thats what I named it) that had only 46,000 miles on it. How often does that happen? Never!!!! So I was very fortunate that Steve was willing to work with me on this, as I know I pulled him away from his new car sales responsibilities. Steve was a pleasure to work with. He was very patient throughout the entire process. He gave me a great price and a beautiful 12 year old car for my teenage son. Thanks again for putting up with me!! Sincerely,Kelly Taff, Honda Customer for Life!!

douglasher1

2 de dic. de 2013

Paulo Neish,I wanted to take this moment to thank you for all your time, consideration as well your prompt attention with the purchase of my new Honda CR-V. (2014) I sincerely appreciate your kindness and professionalism and I look forward to a long-standing relationship with you and your team at Buerkle Honda. Best wishes for the holiday season and again, thanks for being there!Sincerely, Doug (Please include the person that helped me with my Finance/Lease. Sorry I forgot his name but wanted to get this favorable review in today)

Jfaust

2 de dic. de 2013

I purchase my Honda Civic around 4 months ago and Scott Steinberg was the salesman to help me out. Scott did a great job making me feel comfortable and no pressure. Thanks again Scott, love the new ride!

wildrules

2 de dic. de 2013

Working with Scott Bohnen and Steve Whitman was a great experience and I would suggest going to them to anyone out there. If you ever are looking for a Honda, Go see these guys. Steve is great on the sales side, and then Scott on the Finance is awesome.Thanks Guys!

dougquam

29 de nov. de 2013

Allen was courteous and did a great job describing the different Honda models and helping me to find the right one for me. He was very receptive to allowing several test drives which helped as well. I really felt that he wanted me to have a great experience. He even took great care to buff the car and make sure their were no smudges. All in all, I'd definitely recommend Honda - and Allen.

sbenmaman

24 de nov. de 2013

Paula Neish was great. We came in to lease a car for our son and had discussed several colors in advance. Even though my son had decided on black, when we arrived Paulo suggested we go look at the different colors just to make sure. it was freezing cold and he could have taken the easy way and just gone with the black (yes, we did do the black after all) but he braved the cold to make sure we'd be happy with our selection.. He was incredibly nice, knowledgeable and helpful. He walked us through all the features and even helped us program all of our phones into the Bluetooth feature.

HerD13

15 de nov. de 2013

Steve was an exceptional salesman. He was very friendly and helpful. He made the trip and purchase very easy and was able to find an offer within my budget. He was very thorough and detailed. He knew what he was doing and was very confident. We went in with an old car looking to trade and got out with a brand new car within one hour.

BrandonStout

10 de nov. de 2013

Visited dealership twice and was able to look over vehicles on lot without being pressured. Once the time came during the second visit that I wanted to talk with someone, I was partnered up with Steve Whitman. He was very helpful, took time to work with us and explain in detail the process, features and overview of new purchase. He was very friendly. He was able to answer all questions, a few he researched and got the correct answer in short time. The pricing of new vehicle I was interested in had a $5000 off incentive along with 0.9% financing. These incentives made the difference with my decision to proceed with trade-in my BMW for a 2013 Crosstour. Scott was also very friendly and helpful. The financial process went smooth and he explained things and answered all questions. Having purchased a BMW and Toyota in the past 7 years, Honda edged out BMW sales/financial service slightly while surpassing Toyota.

dd10

6 de nov. de 2013

I went to this shop because they have the cooperation with Costco, so I could get the best price using my Costco membership card. This saves me many time and energy to negotiate for the best price by myself, since I have checked out cars in many dealerships before going to Buckle Honda. I am a foreigner, and I was aware that it is hard for me to get credits through the Honda financing with a limited resource that I can provide. But Paulo has been super friendly. Unlike what I have experienced in another Honda dealership, he knows the different cultures and was very friendly to help.I had a difficult time to decide which color and body style to choose. Paulo never showed impatience with my inquiries, and he was always ready to pull out a car for me to check. He also provides useful information about the color and the general driving condition of the car relating to his own experience. This friend-style to provide relatively neutral/objective comments about a product is something I have never seen with salesmen here. I appreciate the customer's service to be objective--not the way to just tell you it's 100% good all the time. When I went to get the new car, Paulo gave comprehensive introduction about the features of the car, and assisted me to adjust the personal system friendly. In summary, though this is my personal opinion--I like the way that Paulo thinks from the customer's perspective and tries to provide the best option based on customer's conditions and need. This makes the car purchasing experience a joy for me.

fitowner999

3 de nov. de 2013

My experience was excellent. Scott was helpful, friendly, knowledgeable, and very patient. He was able to answer all of my questions and help me with all aspects of my car-buying experience, from deciding on a model to how best to pay for the vehicle. On the day of the sale, he gave me a ride to the dealership, and was very understanding and patient when a personal issue delayed the purchase process slightly. The only issue I had with the whole experience was that I was unprepared to be sold various "extras" on the day of the sale. I would have liked to have better prior warning of what sort of extras I would need to decide about on the day of the sale (extra warranty coverage, paint protection, upholstery protection, rust proofing, etc.).

emaliewelch

3 de nov. de 2013

Chang Her was amazing to work with. He was very friendly and asked a lot of questions which helped so much in the end with financing. He was very thorough and clear with his explanations for my questions regarding leasing and was willing to sit down and talk through other options. He got us an amazing price. Would definitely come back to work with him.

pradipbhuyan

31 de oct. de 2013

Paulo was great in dealing with the entire transaction. He was patient to listen to my requirements and provide me with best possible options and worked with me to complete the transaction. Scott from finance was very helpfull in sorting out the finance requirements with Honda. Overall a great job and I would definetely recommend the Buerkle Honda team to my friends.

TFerrozzo

28 de oct. de 2013

Paulo and Joel were very customer service oriented. I appreciated the quality of service and support they delivered to me. Their quality of service matched the quality of product.

jvbank

27 de oct. de 2013

We have been loyal Buerkle Honda customers, since we worked with Ray Welch since the 80's. We were so sad to know Ray was retiring,but when he recommended his daughter, Meghann, to help us with our recent transaction, we were NOT disappointed!Meghann was articulate, caring, prompt and extremely helpful, with a great sense of humor!Scott was also pleasant, prompt and thorough.We will be back to work with her again, when our other Honda lease on our Accord is up.You are located a ways away from us, but it is well worth the drive. Nancy and Jim VonBank

muetzel

25 de oct. de 2013

Steve made the process very easy and actually somewhat enjoyable (buying cars is not one of our favorite things to do). He was very friendly and down to earth. He was patient with us as we back and forth on what color to get. He understood this was an investment and didn't rush us.

jasper73

21 de oct. de 2013

Paolo is a great guy. Walked us through every option in the car. Definitely not a pressure seller. Great attitude. Would definitely buy from their dealership again.

pattilarson2010

16 de oct. de 2013

Both Paulo and Michael were WONDERFUL to work with and we would HIGHLY recommend them and Buerkle to friends and family who are in the market for a car. Jim and Patti Larson

Kjohnson65

14 de oct. de 2013

I was very pleased with my visit to Buerkle Honda and am so fortunate to have had Meghann assist me with my first car purchase. I was relieved to find Meghann had honest input, was eager to show me all the possible vehicle options that fit my criteria, and most importantly, dismissed any fear about being pressured to purchase on the spot. She is incredibly personable and made an effort to keep me well informed during each step of the purchasing process. I am so thankful to have worked with such patient, knowledgeable and friendly staff at Buerkle Honda. I will definitely recommend this dealership to friends and family, and will encourage them to ask for Meghann!

marisollaboy

14 de oct. de 2013

Since we got in, Steve Whitman took good care of us and patiently showed us all the models and trims....He explained the new technology on the LX Accord and the benefits of this model against others....Once it was time to get an appraisal of our 2003 Accord trade in, he worked with his Manager to get us the best price on the 2014 Accord and the best price on our 2003. We always shop around and compare prices on 3 Honda dealers. we got the best deal from Buerkle...Steve took the time to explain all the gadgets and electronics in our 2014 when we took delivery of our car....there was no need to go back to the car manual....

dashka

13 de oct. de 2013

We had an outstanding experience buying a new car, thanks to Paulo! Though we had done some general homework, he provided a detailed description of the car's features and made us feel confident in our choice. He was a charismatic, positive person to work with through initial contact, test drive, and the purchase. The whole experience was upbeat and efficient.

catmayer

12 de oct. de 2013

My plan was to retire my '04 Honda CRV in '14 and purchase a new one since I've loved the one I have. Someone offered to buy the '04 and the day before they were to pick it up a truck hit my vehicle. The buyer backed out. I had already stopped by Buerkle Honda where I'd purchased my first Honda to see the new models. Happily for me, Paulo Neish was the salesman who assisted me. He knew I wasn't purchasing anything that day yet spent an inordinate amount of time answering all my questions and showing me the CRV colors on the back lot. He called when the car came in and let me know he could hold it as long as needed. When I picked up the CRV, Paulo took care of my purchase request with the business manager and walked me thru the vehicle inside and out. Basically it was a very pleasant experience and Paulo couldn't have been more informative and enjoyable to work with. He always has a smile, was very professional and we had lots of laughs. And Joel Karnitz, the business manager got us in and out in a very short time.

Elsie Clark

11 de oct. de 2013

Had a great experience with Scott Steinberg while purchasing my new CRV. He is very knowledgeable, professional, patient and considerate. We will definitely work with him when purchasing our next Honda. Thanks Scott!!!

CodyLM

9 de oct. de 2013

This was our second purchase from this dealership. Overall experience was excellent. Chris was extremely easy to work with. He answered all of our questions and was able to get us in the vehicle we wanted at the price we wanted. We never felt pressured or pushed. I would recommend Beurkle and Chris without hesitation.

dwstiff3

8 de oct. de 2013

As the leases on our two Hondas were about to expire, it seemed like a good time to go in and negotiate new leases for a new 2013 Honda Pilot and Civic LS. I went to Buerkle Honda to turn in our 2011 Honda Pilot which had sustained some minor body damage. I did not want the inconvenience of taking the car to a body shop and all the hassle so close to the lease's end. I inquired if we could do the same for our 2011 Honda Civic LS. As it were, Buerkle Honda was offering some outstanding incentives. After I worked a very satisfactory deal with Meghann and her sales management on the trade for a 2013 Honda Pilot, I learned that I could turn over the lease on the 2011 Civic LS with its favorable equity along with other incentives offered by Honda. I decided the deals they were offering loyal Honda customers were too good to pass up. My wife and I ended up leasing not one, not two, but three Hondas! In the span of 5 days we drove out of their showroom leasing three new Hondas! I was outfitted with the new features offered on the 2013 Honda Pilot Touring, and two matching, identical in every aspect Honda Civic EXs for our oldest and youngest daughters.Being a repeat and loyal Honda customer and my previous associations with Buerkle Honda, the sales management assigned Meghann Welch to orchestrate the complex sales component. They put her in charge of my desperate needs. Meghann was extremely professional in organizing every aspect of The Deal! She was courteous, very knowledgeable about years of Honda products, and made every step of the process very efficient and willing to work around our familys schedules. I later learned and was very impressed with the fact that she literally grew up with the Buerkle Honda family. Her father was a top salesman and sales manager with this organization for decades! Meghann, after holding many positions behind the scenes, was recognized by the Buerkles management for her talent dealing with customers, and was offered to take over the clientele list of a retiring salesperson. She is a natural. This trait must run in the familys genes! The whole experience my family had with Megan was extremely positive. It also provided my two daughters some experience on the process of one lifes most important consumer decisions. She definitely has raised the bar on automobile showroom experience. Thank you Meghann, we all love our new Hondas!

hondafamily23

8 de oct. de 2013

We were referred to Buerkle by a friend who bought her CRV. We stopped in to test drive a CRV. The receptionist greeted us and paged for a salesperson. At the front dest, there was a salesperson slouched in a chair, surfing the internet, with his feet up on the chair. He loudly says, How you doin'? Come here and sit down. This wasn't very professional or welcoming for a first impression. He didn't even get up to greet us and simply waved us over and directed us to sit down. We told him we wanted to test drive a CRV. He gives us the keys for a test drive by ourselves and tells us to let him know if we have any questions. My wife and I were trying to figure out the information display and bluetooth, but no one was there to help us. When we returned, he blurts out, What'd you think? We told him we wanted to see payment options and colors. We asked about the bluetooth and display. He seemed very impatient and would leave for long periods of time without telling us where he was going. He didn't offer us any water or show us where the bathroom was. My wife and I just sat there and waited. He finally came back with the payment options. During the negotiations and questions, his cell phone rang loudly several times. He would get up, answer it, then walk around the showfloor. He was speaking loud enough that I could hear these were personal calls. We asked for a better discount and he got all irritated and said he would go back to the boss. After waiting several minutes for him, I get up to use the bathroom and see him smoking on the side of the service area. After the unprofessionalism, demeaning attitude, and him answering personal calls while we were waiting for him, my wife and I were fed up. We left and will never return to this store again. I can't believe they hire people like this and treat their customers this way. Extremely dissappointing.

hondabuerkle

5 de oct. de 2013

I went to Buerkle Honda to test drive a Honda Fit. Meghann was my salesperson and I was very impressed with her style of selling cars. She was patient, informative, and personable. But what I really appreciated the most was that she did not pressure me to buy a car that day. It took me three trips back to Buerkle before I decided to buy the Fit. The whole experience was a positive one and I would definitely recommend Buerkle Honda to family and friends. Thanks again Medhann, I love my car!

lotuslaney

5 de oct. de 2013

I had a wonderful experience with the Buerkle Honda. They were very accommodating and I did not feel jerked around in regards to the best deal for the car I wanted. Paulo also did a really great job of showing me all of the features of the new car to make sure I understood it all and felt really comfortable.

go4umn

5 de oct. de 2013

Awesome facility and staff. Always friendly and working to meet your needs. Honest staff, straight forward, and working towards meeting your requirements. They've always exceeded my expectations in service and quality.

pniemuth

4 de oct. de 2013

This is our 4th purchase of Honda's from Scott. Scott showed us everything we needed to see and gave me a great test drive of the Pilot. He was helpful with the trading of my other vehicle,gave me good explanation of the new Pilot's features. and programed in the radio and blue tooth and expedited the sales process when we picked up the car. Also he called the day after to see if I was having any problems.Probably the most important thing is that he treated me like a buyer, not a women buyer and knew I was capable of making a decision.I have gone to some car dealers in years past (not Honda) but was asked if I could make the decision on the vehicle-I walked out. A great experience and we love the new truck. Thank you Scott. We will be back to see you again.

wbollenbeck

4 de oct. de 2013

Worked with Paulo on the car and Joel on the financing. Both were very knowledgeable and professional. Paulo coordinated the sale and explained the features of the car very well. The purchasing experience at Buerkle Honda was very good.

em10369

3 de oct. de 2013

The entire experience, from walking in the door, selecting our car with Steve, concluding financing with Scott, to driving our vehicle home was fantastic. It was almost as though Steve Whitman and Scott Bohnen were there on that day just for us. The customer service was flawless! Our friends and family all know where to go and which brand of car to buy now!

kerni007

3 de oct. de 2013

Rachel was an absolute pleasure to work with! Her knowledge and stellar personality made buying a new car, fun and easy. With this being my first major car purchase, Rachel did everything imaginable to make it an easy process, and also keep me informed. The specifics of my purchase centered around a vacation I had planned--Rachel took the time to see if I could get my car prior to my departure, and even offered to pick it up for me! I would recommend Buerkle Honda, and Rachel specifically, when you're looking for information or a new car.

JBBJKB

1 de oct. de 2013

My wife and I bought a Honda from Meghann over the week and it was by far the best experience I have ever had buying a new car.Meghann was courteous, knowledgeable and made the process efficient. Thanks Meghann!!

jondalmond5191

28 de sep. de 2013

Paulo was kind enough to work with me through email on his spare time. This allowed me to get all the details I wanted before coming in. It was very convienent to do it this way so I knew I could afford the vehicle thus not wasting any of Paulo's time. I was organized and ready to purchase without coming in which made the experience more enjoyable.He was very easy to work with and knowledgable about all apsects of the vehicle and process. He was the sole reason the experience was a good one.

Lonpeterson

27 de sep. de 2013

I had a wonderful experience in purchasing my first Honda vehicle. I scheduled a test drive with Rick Feist and afterwards there was no pressure to buy a vehicle. He encouraged me to solicit prices on-line and get back in touch with him when ready to purchase a vehicle. We shared a few text messages regarding vehicle selection, price, and financing. He called me to complete the deal. I was able to pickup the vehicle, complete financing, and drive off the lot in less than 2 hours. It was my best experience in purchasing a vehicle. Kudos to Rick Feist and Buerkle Honda!

goyal001

26 de sep. de 2013

Paulo was a good salesperson. he explained things very nicely. Allen was also nice; he contacted me by email but was okay when I told him that we were already working with Paulo.Matt was involved in price negotiation and was good about it. Closing was done by Scott. He also explained things nicely.

Chickenboy

23 de sep. de 2013

Rick Feist was a very helpful and knowledgeable sales person with whom we worked. He was straightforward and honest and very professional, yet friendly and personable. Good guy.

sdfossen

23 de sep. de 2013

What a pleasure it was to have worked with Rachel Hanson when purchasing our new vehicle. On our first visit she presented herself as knowledgeable and confident in her presentation. Not only is she exceptional in her marketing skills, she is thorough in following up after purchase. We would recemmend Rachel to any one wishing to purchase a vehicle from Buerkle Honda.Sheldon and Dora Fossen

275249

20 de sep. de 2013

The dealer met all my expectations and was very understanding when I delayed my purchase. I have bought 4 vehicles from Buerkle in the last three years and I have been extremely satisfied with the service and value I get.

minnfatz

18 de sep. de 2013

We had a great experience with Chang and he worked a good trade-in for our old car and got us a good price on our lease.

Deblupo

17 de sep. de 2013

Meghann was great to work with. She was very patient in answering all my numerous questions. She was very knowledgeable and helped us get the car that we wanted to buy. I would highly recommend her services. Overall, her customer service was excellent.

sharoncreamer

17 de sep. de 2013

I came to Buerkle on recommendation from a friend and was extremely satisfied with the service on my 2004 CRV. When I decided to look for a 2013 I first came to Buerkle to look and met Paulo Neish. He was so warm and welcoming and had answers to all the questions I asked without any pushy sales attitude. He even helped me to decide which car to buy based on my interests and driving. He followed up afterwards and was always willing to take the extra time to help with extra questions after having my car for several weeks. He should be considered as Salesman of the Year!! Sharon Creamer

psmothers

16 de sep. de 2013

Just purchased a new 2013 Honda Ridgeline from Paulo Neish. Great experience. It was my first new vehicle purchase and Paulo was awesome to work with. He knows the Honda product line really well and was able to answer all my questions in detail. There was no pushy sales talk, he listened to what was important to me and also gave me some great feedback and insight on the car buying process. In the end he was prompt to work with me via phone and email to hammer out a deal on price and even beat the competitions best quote for me. I will definitely be buying another car from Paulo in the future.

PaulaRuddy

15 de sep. de 2013

Allen Shaw was extraordinary in low pressure helpfulness. His style of explaining was methodical and clear. I had been to two other dealerships before coming to Buerkle. In one short visit with Allen, I found out all I needed to know and was able to make a decision and close the deal. When I went back to pick up the car, Allen was initially out on a test drive with another buyer, and Dudley Peterson stepped in with friendly professional courtesy and started the delivery process. The account handler, whose name I do not remember, was fast and efficient. All in all, the experience at Buerkle could not have been smoother. I will certainly go back.

turret

15 de sep. de 2013

The Buerkle Honda staff made my vehicle buying experience very pleasurable. I never felt any pressure or obligation to buy. Paulo was always ready with answers to my many questions. Being extremely satisfied with my new crv, i am making an appointment next week to install a remote starter. Any dealer up and down highway 61 would sell me one, but i wouldn't dream of bringing it anywhere else. i wont hesitate going back to Buerkle in the future.

Rashroush19n

15 de sep. de 2013

Phenomenal customer services. You are not pressured to buy. The focus is customer needs. Definitely changed my perspective about dealership experience, Dave thank you for being so patient with us

bkcorbett1

14 de sep. de 2013

Chang Her was exceptionally professional and courteous. He listened to our concerns and answered our questions directly and completely. He anticipated several of our questions and answered them without being prompted to do so. Buerkle Honda met our price and the entire transaction was smooth and hassle free. The entire process from first arriving at the dealership to signing the paperwork in the business office exceeded our expectations. Thank you Chang and Buerkle.

wabedo

13 de sep. de 2013

We bought the Honda Accord through the costco buying program ane were very pleased with the program and the service we receivd through Buerkle Honda. We live a long distance away and made the deal over the phone as we knew what we wanted. Paulo was straightforward with all the numbers an here was no haggling. We were very pleased with the deal and his quality service. I would recommend both the Costco programand Buerkle Honda

First_time

12 de sep. de 2013

I just leased my first brand new car! Thanks to Adam K., I feel I am an informed consumer and made the right choice for myself (leasing versus buying). My sister had worked with Adam two days before I did. She drove off the lot in her Civic Hybrid in a matter of hours, and she was a completely satisfied customer. So much so that two days later she came with me to get my hands on a Hybrid. I absolutely LOVE it! Working with Adam, Dudley and Scott was an absolute pleasure! At no time did I feel pressured and at all times I felt that I was in control. Because of Adam's vast knowledge, he was able to answer every one of my questions, without hesitation and shared information with me that I didn't even think about asking.After signing on the dotted line and before my car was ready to be driven off the lot, as my sister and I stood in the parking lot, Dudley, the manager, came outside to personally thank us for our business. He talked about the staff at Buerkle and just how very proud he is of them. They all seem to be dedicated, hard working and passionate about making the customer happy. Well, from one happy customer to another (trust me....you're next :) Buerkle Honda has earned yet another life-time, repeat customer in this gal!

Sdub89

10 de sep. de 2013

Rachel was very friendly, honest, approachable, and knowledgeable. She answered our questions thoroughly and we never felt rushed or pressured. She was great to work with when dealing with the specifics of our car purchase and made sure we were all at the same page. I would recommend Rachel and Buerkle Honda for anyone shopping for a new car. Thanks Rachel!

merry28

10 de sep. de 2013

Rachel Hansen was great to work with:) She was very informative and I felt so comfortable with her as my sales person, probably because I was a woman.Dealerships need more women like Rachel! Thank You Rachel!Mary Pesha

accord9913

10 de sep. de 2013

Both of my experiences with Adam have been great. He is very knowledgable and helpful and a great salesman. I expressed a concern I had with my car and had a return email and a phone call the same day. He was also able to resolve the problem the following day, which was greatly appreciated. He seemed genuinely motivated to make sure I was a happy Honda driver. I will definitely continue my relationship with Honda and with Adam.

Flrdagrma

10 de sep. de 2013

This was my fourth purchase/lease from Buerkle Honda (formerly Buick). Since retiring, my 2004 Accord V6 was more than I needed and my son needed a car, he bought my Accord. I did a lot of research and decided I wanted the 2013 Civic with leather seats. We went to Buerkle Honda. I worked with Adam K. in Honda new car sales. Not only did Adam, introduce me to the Civic Hybrid but also showed me the many advantages of it and leasing. I had never considered a Hybrid. To be honest ... I thought you had to "plug in" all hybrids and I didn't want the hassle. I know --- now --- silly assumption ... and I'm not even blonde!!! Long story short, three hours and many questions later, I drove off with my 2013, leased, Civic Hybrid and couldn't be happier --- I LOVE it. The first time I filled the gas tank I averaged 46.7 mpg. I am convinced I made the right choice for me.I brought my sister there two days later, introduced her to Adam, who answered all of her questions about the hybrid and leasing. She too, walked out two hours later with her leased, 2013 Civic Hybrid. Her first brand new car ever --- She is ecstatic!!! Adam was exceptional, he was knowledgeable, efficient, patient, respectful and not pushy at all. Scott, in finance was terrific - he even remembered me, by name, from my transaction days earlier, when I was with my sister as she signed her deal. Dudley, made it a point to introduce himself and thank us both for our business. This kind of service and teamwork is unparallelled. I strongly recommend Buerlke Buick.Thank You Buerkle Honda, Adam K., Scott B and Dudley, you were all great and we'll see you in 3 years!

bruceg72145

10 de sep. de 2013

It's our second transaction with Dudley Peterson and Adam Kuruoglu. They are knowledgeable and a pleasure to work with. I would highly recommend Buerkle Honda and these two individuals.

williamreagen

9 de sep. de 2013

All interactions that I've had with Rick Feist, the Buerkle Honda dealership, and the Buerkle Honda service department for my recent 2013 Honda Accord purchase and for my previous 3 Buerkle Honda vehicle purchases including 2 Honda Civics and 1 Honda Odyssey were simply outstanding. Rick is the best automobile sales representative that I've had to work with in buying automobiles.

wet722

9 de sep. de 2013

Consumers often buy a car for a number of reasons, good deal, dealer open for negotiation, dream car, quality of vehicle, location of dealership, and ability and attitude of sales person. At all times these components may not come in one package, but with my experience with Buerkle and with Allen Shaw ( sales) in particular, i got all these factors in one visit. I first dealt with him over the phone when i inquired internet pricing for a RIdgeline. He sounded friendly, informative, not coercing or assuming and just waited till i would confirm dealership visit to confirm terms. We went to Buerkle on a weekend, the place is nice and spacious and with a 6 year old boy the place is welcoming with a play area and good snacks. Allen greeted us, his demeanor is calm, positive and courteous. What impressed me more is that he is transparent with the pricing, patient in listening to our negotiations and demands, willing to go back and forth to Finance to lay out our offers and then coming back with good news. I think we finally agreed on terms after 3 inquiries from us asking for of course 'a better deal.' He would listen to the customers, not judgemental and patient as we arrive to a decision. He even cleaned and detailed the car himself for us. Test drive was nice and fun with a funny, sincere guy around. His accommodation has prevented me from checking in other dealership, this guy got charisma.The only negative matter i felt with this deal though is that the finance guy Tim, can use more of positive energy from his team. His affect is flat, he is stern and passive. I swear he never said Thank You after the paper signing. He seemed annoyed when i asked about the numbers again, ( isnt it my right as your valued customer?) I have to ask, " is this all, are we done?" Bec there was no hint. Did I see him smile? No i didn't.Allen on the other hand conveyed gratitude for business several times even if i have to hold him longer than his time. I will definitely recommend Allen and will deal with him with my future vehicle needs. I know this is a review for Allen Shaw but a positive criticism will not hurt the other guy, i hope.

cauwelsc

9 de sep. de 2013

Scott was very knowledgeable about the Honda products and accessories. He was extremely easy to work with. No pressure, no nonsense, and very honest sales person. This has always been our experience when we visit this dealership. We will continue to shop and service our vehicles at Buerkle!!

Mrohrer22

7 de sep. de 2013

Paulo was great to work with - as a fellow Honda Pilot owner, he shared some great tips and tricks! Our Honda experience was Awesome - thank you!

aric89

7 de sep. de 2013

Terrible service after initially buying the car. Took a month to put the mudflaps as part of the deal since they didn't have any accessories on hand plus I had to wait 3 hrs for them to get an extra key since they didnt have any on hand. I had to go there 3+ times at a 2 hr drive each time. Terrible service! You have been warned. Find a dealer that will match their price instead.

MN04

6 de sep. de 2013

Paulo Neish is a great salesperson to work with. He is friendly, straight-forward and not pushy. I recommend him and his team to anyone considering a new car purchase

cjakel

3 de sep. de 2013

This is the third Honda I have purchased from Buerkle. I would have to say I may not have traded in our Accord and purchased a Civic if it hadn't been for the efforts of Scott Steinberg. He was straight forward, friendly, extremely competent and was willing to answer all of the questions I had. I know Scott was willing to work hard to keep my business, and I appreciated his efforts.

Remer

3 de sep. de 2013

Scott sold us our 2008 Civic and we were pleased with him then so requested him again. He is very polite, knowledgeable and friendly and is very concerned with the customer. He always has enough time for you so you don't feel rushed and your questions are always welcome. We would recommend him to all.

tjb52

31 de ago. de 2013

I have owned Honda vehicles for over 25 years so I knew I wanted another Honda. When I walked into the showroom I had many questions, in fact I was there for 3.5 hours and Chang Her patiently answered all of them and more. He helped me understand the difference between leasing and purchasing. My intent was only to get some information on that day and then price shop between this dealership and others. Instead, I ended up buying on this same day directly from Buerkle. I didn't even have the title with me for the car I traded in that day. Thanks Chang for being so knowledgeable, helpful and patient. I will be coming directly to you the next time I purchase a vehicle.

ahilder22

28 de ago. de 2013

Scott was a great salesperson. Right away he asked me what I was looking for, and about my price range. Only after talking to me did he make recommendations for types of Hondas. I was on a very limited budget and he worked very hard to get me a car I could afford. He checked in with me multiple times to make sure I was satisfied. I would highly recommend him.

pjcmm

28 de ago. de 2013

Scott Steinberg was very easy and patient to work with. We had a very limited time to shop for a new vehicle and Scott kept things open for us past closing time to finish our selection. I will recommend Scott to others.

johnsias

28 de ago. de 2013

I was looking at several car dealerships on Hwy 61. I stopped at Four of them to look over new cars and financing options. I was impressed with the way Steve Whitman approached me and was able to answer my questions. He was able to put me at ease and not pressure me . I followed up with Steve over several weeks and was comfortable and relaxed dealing with him. He wanted to sell me a car but resisted pressuring me. That is a quality it appreciated. I would and will recommend him to family and friends. I had a good experience .

hvang_05

28 de ago. de 2013

My husband and I recently bought a new Honda Odyssey and had a great experience. Chang Her was thorough and professional. He answered all our questions and listened to what we wanted. Chang gave us a really great buying experience and would recommend him and Honda Buerkle to our friends and family. Thanks Chang!

GinniMN

27 de ago. de 2013

Chang Her recently provided an exceptional new vehicle buying experience for me. My husband was involved also but since I was going to be the primary driver Chang made sure that I was involved in all of the discussions. We purchased a 2013 Honda CRV from him. I am thrilled with the car (my first Honda) and love the way it drives. From the beginning all the way to the end, Chang went above and beyond to make sure our needs were met. The walkthrough of the vehicle was very thorough on pickup and he even helped me sync my phone to the car right at the dealership He made buying our new vehicle a very pleasant and positive experience. He knows what he is doing and his professionalism shows this. I would recommend Chang and Buerkle Honda to anyone looking for a new vehicle.

growhanson

27 de ago. de 2013

Scott Steinberg is a thorough and thoughtful sales person who could not have been more helpful in our process of leasing a new Honda Odyssey. Throughout the process, he did not resort to canned questions or overly rehearsed sales speeches, despite the fact that he clearly knew everything there was to know about about the various models and trims we were considering. He listened carefully to our needs and wants, never trying to hard sell us on an "upgrade" we did not want or need. He was flexible with our schedule and worked well within the time frame we had, even when that time frame suddenly changed. Even when a minor glitch in the pricing of our vehicle occurred, one that in no way was his error, he immediately informed us of this concern, and went out of his way to make his best deal with us, constantly reassuring us that not only had this been out of his control, but that he would make it up to us anyway. For all of those negative stereotypes that exist concerning car salesmen, Scott Steinberg provides the exact opposite. He is conscientious, concerned, experienced, and patient with his us during and after the process. We would strongly recommend not only Buerkle Honda in general, but Scott Steinberg in particular to any family and friends looking for a new car.

pmark7

26 de ago. de 2013

Good experience when evaluating car options, answered all my detailed questions and followed up on specific requests. Found exactly the car I had been looking for in the marketplace.

gwmeyer

25 de ago. de 2013

Our experience leasing a new Honda CR-V was smooth. Steve made sure our concerns and questions were answered. I would really recommend giving this dealership a visit if looking for a Honda.

LordAlfredHayes

21 de ago. de 2013

Made 3 appointments for recalls with Buerkle. Each time I showed for appointments, they gave 3 different excuses why they couldn't fix the recall.

Nikportugal

21 de ago. de 2013

Paulo Neish was one of the friendliest car salesmen I have ever encountered. He made acquiring my new Honda one of the best car shopping experiences I have ever had. His friendliness and expertize was very much appreciated. Not once during my visit did I feel rushed or ignored, like I had many times at other dealerships, while shopping around for my next vehicle. Paulo really went above and beyond with his customer service, not making me feel pressured or nervous and answering all of my questions clearly and without hesitation. Its because of him that I will definitely recommend not only just Honda, but Buerkle Honda in White Bear, to friends, coworkers and anyone I encounter looking for a new vehicle.

lmtd

19 de ago. de 2013

We (my wife and I) were pleased with our buying experience through Paulo at Burkle Honda. He was professional and answered all questions we had about the Honda Civic. It is a great car and everything that Paulo had promised. The only reason I rated the customer service less than great was due to our wait when we arrived at the dealership. Paulo was busy with another customer and it was quite awhile before he could help us. We understood and he did let us know that he would attend to us when he was finished. I do not know what Paulo could have done better, but maybe the dealership in general could have asked us if we needed anything while waiting. As far as purchasing the car, it was well after their closing time to complete everything, but we did not feel rushed or hurried. Overall, for buying our first new car ever, the experience was quite satisfying. I would recommend buying a car through them, and I do plan to look at their vans within the next year.

akacmarynski

15 de ago. de 2013

Everyone at Buerkle Honda was exceptional from Steve Whitman to the fleet manager, his co-salesmen and the finance manager. We were handled with efficiency and a thorough send off as we learned about our new Accord and drove off the lot. This is the second vehicle we have purchased from Buerkle and it will not be the last. Thank you.

kajohnson01

13 de ago. de 2013

My husband & I were referred to Rick Feist and Buerkle Honda by someone who had recently purchased from them. In the interest of full disclosure, I dread car shopping. I never thought I would say this about buying a car, but the entire experience from start to finish was fantastic! Rick was great to work with, he was so knowledgeable, responsive & extremely professional. He answered all our questions and then some, he genuinely wanted to make sure we were happy. In the words of our daughter "He's the best car salesman ever!" I couldn't agree more. We have already referred someone else to Rick for their new Honda! We would buy from Rick and Buerkle again!

12bryan12

13 de ago. de 2013

From the time we met Paulo to the time we drove off of the lot, it seemed Paulo was genuinely interested in meeting our needs. It was, by far, the best car buying experience we have had. He worked to get us a lower interest rate. He arranged to get the car we wanted, in the color we wanted, delivered to your lot one week ahead of schedule. Paulo was always positive, he listened to what we were looking for in a car, and thoroughly answered all of our questions

mindijimenez

12 de ago. de 2013

I found Buercle through the Costco auto buying program. Out of four dealers for different makes that I contacted, Chris was the first to respond and he had the very best offer. The process went so fast. They did not have the car on the lot. They had it available within a couple of days. He did not hard sell us upgrades and accessories that we did not need, but he did make us aware what was available. He understood our needs well. At pick-up we had both agreed that we needed to get done early because we both had Friday night plans. But he was so detailed at showing us all of the features of our Odyssey that we ran over our time and he seemed ok with it. He really knows the Honda Odyssey inside and out.

Buella

11 de ago. de 2013

We returned to Buerkle Honda because of the exceptional experience that we had with them in the past and with the Honda vehicle. This time around, our sales person was Chang Her. We were very pleased with the way Chang handled everything from our first visit to our follow up e-mails and calls, and finally our purchase of our new Honda Civic. Change was very professional, and he went over and above what we expected, and he made our car shopping experience a good one. He was not pushy and went out of his way to make sure we had the color and vehicle that we wanted. We plan to return to Buerkle Honda to work with Chang again.

vasavada

10 de ago. de 2013

As a recent graduate from pharmacy school that moved to Minnesota to pursue a residency, I was new to the area and quickly realized that I would need a vehicle to get from place to place in downtown Saint Paul. I was intimidated by the process of buying a car because I had heard horror stories from my friends about how the process could be stressful and lengthy. I was pleasantly surprised by my experience, however. Not only was the process speedy, but Honda was able to answer all the questions I had in regards to pricing, leasing, and the like. I was particularly impressed by the service provided by Meghann Welch who really went out of her way to make sure I received the car that I wanted and had a complete understanding of all the nooks and crannies involved in my purchase. I would definitely recommend Buerkle Honda and Meghann to my friends and family. Thanks for a great experience!

cjmanske

9 de ago. de 2013

We are typically skeptical and untrusting of car salesmen. Working with Paulo, we found it easy to build rapport and trust. He was not your typical sleazy car salesman. He has excellent people skills and was easy to work with. He took time to explain the technology in terms we could understand. We also liked that after the sale, he said we could call him with any questions. Our only "negative" was the first price he gave us was about the same as everywhere else. However, after we were able to negotiate a lower price with another dealer, he was able to offer us a bit better. Overall, we really enjoyed working with him.

jsuds

4 de ago. de 2013

Paulo Neish is as friendly, thorough, and cooperative and any auto salesperson could be. By nature he seems to be a very stable, outgoing, enthusiastic person who connects instantly with the buyer and earns his trust. Being a "techie" doesn't hurt, because of the many high-tech features on the modern automobile, which Paulo is able to explain very clearly and with relish. He's got a great sense of humor and is a genuinely warm person because he seems to actually like people and dealing with them.Juston Anderson also did his job in a very frank, open, businesslike, and friendly way. He explained thoroughly and fairly the pros and cons of the extended service warantee, which we opted for, though for most consumer items we've always shied away from.

johnrs

4 de ago. de 2013

I visited a total of 3 Honda Dealers and decided to buy a new 2013 Ridgeline at Buerkle because of Steve Whitman. He is very educated on the Honda vehicles, no pressure and made sure all the accessories I wanted were installed. Steve made my buying experience a pleasure.

jackgoetzke

4 de ago. de 2013

Steve was a great sales person. Listened to needs and then found the best deal. Explained everything thoroughly, but also got to the point. We would highly recommend Steve.

kim_moren

30 de jul. de 2013

Steve was efficient, friendly, and funny. He made car shopping, something that is for me a pretty uncomfortable experience, more comfortable. He was good at explaining/demonstrating possible things I could add to my car, but did not pester me about changing my mind after I turned down all the extras.Apparently the "money" person doesn't make it into my review, so I didn't reflect that experience in the score, but that part of the experience was less pleasant; Tim repetitively asked me to consider an option to which I had said "no" and I was given the impression I was being unnecessarily difficult or just downright stupid by not opting to pay more.Still, a great dealership and an overall good experience.

rcent37

28 de jul. de 2013

Chris was an excellent salesman. Although we ultimately went with a different make of car, Chris was a really great guy to work with. He was very straight-forward with us, really informative, and not at all pushy, which makes for an ideal salesperson. We were considering Subaru, Honda, Toyota, and Ford, and it came down to the Subaru and Honda, primarily because we liked Honda's product, but also due in large part because we wanted to buy a car from Chris. Ultimately, it just didn't work out, but we would definitely recommend Chris Gable to anyone who is interested in purchasing a Honda or just shopping around.

Schettle

28 de jul. de 2013

We had an awesome salesperson in Steve Whitman! He is professional, knows a lot about Honda vehicles, has a pleasant personality and made it fun!

Fix143

27 de jul. de 2013

Rick Feist was highly recommended by a friend who had recently purchased a new Honda. I had done quite a bit of research on the CR-V before going in so I felt I was fairly familiar with the vehicle, I was wrong. Rick is one of the most product knowledgeable salesmen I have ever dealt with, and took the time to explain everything without being pushy or feeling rushed. This is our first Honda and as long as they keep building a quality product we will be back to buy from Rick and Buerkle

bash

26 de jul. de 2013

Chang was very helpful when I determined that I would be better off buying a new car rather than repairing my 2003 Honda. He answered my e-mails promptly when I had questions & fortunately had the color I wanted. Best of all, it was available when I wanted it.

ldevriese1

24 de jul. de 2013

Paulo made this the most pleasant car buying experience to date. He was attentive, courteous, helpful, patient and just very pleasant to work with. He even made sure my son was entertained while I filled out paperwork. I could not have asked for a better experience, and recommend Paulo to anyone looking for a smooth car shopping experience. My son and I love our cherry Honda Pilot, and appreciate Paulo's help in getting us into our ideal car. Thank you, Paulo!!!

patjonas

24 de jul. de 2013

Paulo Neish made the new car buying process so easy and friendly. He is very personable, honest and has integrity. I felt very comfortable with the sale and felt that Paulo gave me a great deal and understood my wants in a new car. He was very responsive when I called and was always upbeat!I actually enjoyed the new car buying process!

kelley1216

21 de jul. de 2013

I had a great experience. The employee was helpful. He knew everything about the model! Great employee to have around. Thank you very much. Love the new car!

susans123

19 de jul. de 2013

Chris Gable is so likeable and attentive, he had my trust and confidence right away. Chris thoroughly answered all my questions, guided mepatiently through every step of the car-buying process and found thecar that perfectly fit my needs and my budget. I highly recommend asking for Chris Gable to help you buy your next car.

Gypsy2

18 de jul. de 2013

Im very happy with my purchase experience at Buerkle Honda. I love Rachels approach which is informative and helpful, not pushy. She was knowledgeable, detailed and clear about features and options and helped narrow down my wants and needs while keeping me within my target monthly budget. I love my new Civic. I would definitely recommend Rachel Hanson and Buerkle Honda. Thank you, Rachel!

aksykes

17 de jul. de 2013

Rick Feist was very helpful when purchasing our car. He was prompt and knowledgable. I especially appreciated the time we spent going over all the features of our new car when we picked it up.

Dave1949

15 de jul. de 2013

Paulo Neish was very professional, pleasant, and helpful from the first phone contact we had with him till the closing of our car deal. He listened to our needs and our concerns. He was always thorough and honest answering our questions. He was extremely knowledgeable of all the design and safety features of the CRV. We drove our new car away within a week of our initial contact. The entire process of buying a car was the best experience we have ever had. We look forward to continuing our relationship with Buerkle and Paulo.

rfilosi

12 de jul. de 2013

Rick was wonderful through the whole buying process. We were able to walk out with a new Honda Odyssey without any hassle. Rick's customer service was fantastic and he made us feel very taken care of. We would definitely recommend Buerkle Honda to anyone looking to purchase a new vehicle. In fact, I have already made a recommendation to my father who is looking to purchase soon. My husband and I will be happy to bring our business back to Buerkle Honda and to Rick the next time we are in the market to purchase a new vehicle.

kmdobie

12 de jul. de 2013

Rick Feist was a personable, helpful, and overall genuine salesman. I loved my CRV-EX, even before Rick spent time teaching me all of the cool capabilities. He knew the vehicle well and seemed to know exactly what I would be interested in learning more about- the music, iphone connections, etc. The process of buying this vehicle was speedy and felt easy. Thank you!!!

knez0005

10 de jul. de 2013

Scott Steinberg is a wonderful, kind, and caring individual. He was able to get me the best price on a Civic lease anywhere I've looked and besides that, he took time to educate me, answer my questions, and make me feel like I was a valued customer. I had very different experiences at other dealerships, where I've felt pressured to sign a lease, sensed disappointment when I left, or just was not given the time of day because I am young and in the market to lease. Scott, on the other hand, was attentive and caring. He has followed up several times since my lease began. Scott sets the bar high for customer service and I strongly recommend dealing with him. You will not be disappointed.

SemKarpman

10 de jul. de 2013

We were astounded at Paulo Neish level of professionalism, and were extremely pleased with our purchase. Not only was Paulo Neish very knowledgeable about the Honda product, he was very friendly and made our visit a pleasant one. He even gave us a new license plate when we were unhappy with the previous combination!Thanks!

blbonham

9 de jul. de 2013

Rick was very professional, considerate and competent. He was patient with my steep learning curve. He answered my questions and has promised to continue doing so. I think I will feel comfortable calling on him in the future when I have any questions or concerns. My experience with Matt O'Brien going through that huge pile of paperwork was also favorable. They are both good representatives of a quality organization.

mjclee

8 de jul. de 2013

We were connected to Scott through Costco. Scott was very easy to work with, and was never pushy. We had been leery of buying through the dealership, and we really appreciated Scott's approach. He gave us a lot of information, and followed up with us several times to see how things were going with our new car. I would be more than willing to work with Scott again and to recommend him to friends.

swede2568

5 de jul. de 2013

This is my first time I have bought a Honda. The whole experience at Buerkle Honda from walking in the door to leaving with my new 2013 Honda Pilot was wonderful!!!!! Rick Feist was outstanding!! He was the most professional & attentive sales person I have ever had the pleasure to deal with. I will definitely recommend him to my friends & family. Buerkle Honda has a very valuable employee in Rick Feist.

mitton

5 de jul. de 2013

Another great experience with Buerkle and Rick Feist! Good service and a fair price, no pressure but all my questions answered in a timely manner. Very good overall.

apinlac

4 de jul. de 2013

I have a very pleasant and satisfying experience with the Honda Buerkle's personnel I worked with in purchasing my new car. They provided me several new car models without pressuring me to buy immediately. I was able to test drive the cars I planned to buy. This helps me to decide the right car that I really want. I would say that Honda Buerkle is the best dealer that I have ever dealt with.

TheresaCR5

3 de jul. de 2013

Upon entering the Honda showroom we were greeted by a friendly and knowledgeable salesman, Scott Steinberg. Scott attentively listened to us and gave us his full, undivided attention. Then he brought us out to the lot to look at vehicles that matched our preferences. We were very pleased with the way Scott presented our buying and financing options, and we felt he gave us good pricing. When we returned a couple of days later to purchase the vehicle, Scott went over the car with us to ensure that all the options we selected had been installed, taught us how to use the car's features, synched our mobile devices with the car's system, and we were pleased with the overall appearance of the car. We were then introduced to Scott Bohnen, who was also very friendly and knowledgeable. Scott B took the time to ensure that we understood all the paperwork we were signing. The following day I received a follow up call from Scott S asking if I had any problems, issues or questions about my vehicle, and promised to check in with me in six months. Overall, we were extremely pleased with our experience at Buerkle Honda. Great job, Scott S and Scott B! We will definitely return to Buerkle Honda when we are ready to purchase another vehicle.

mtaugner

2 de jul. de 2013

My wife and I were very impressed with Rick Feist's customer service at Buerkle Honda. He was honest, friendly and took the time to listen to our needs (and more importantly to understand and work within our budget). Rick was able to find a an SUV (Pilot) that exceeded our expectations in both quality and value. Rick also scheduled time with me a few days later just to train me in on the inner workings of the Dashboard (including synching up my iphone). I would definitely recommend Rick as someone to work with.Sincerely,Mike and Lynnette Taugner

lynmalone

2 de jul. de 2013

The experience was great. Mr. Neish was friendly and knowledgable. He clearly explained all the features of the car and answered my questions patiently. I would recommend Paulo and Buerkle Honda.

Lakeville55044

30 de jun. de 2013

Paulo Neish, was please to work with. I would recommend him to people that ask me where I should go buy a Honda. Thank You.

dcarlene

28 de jun. de 2013

I worked with both Scott Steinberg and Scott Bohnen. They were both very patient, friendly and helpful. They both offered further assistance if I needed it. I would recommend this dealership and especially Scott Steinberg as a salesperson and Scott Bohnen if a person has any financial questions.

JanelleAnderson

26 de jun. de 2013

Our salesperson, Scott, was very patient with us and our children that we had in tow. He was super-friendly, and took the time to make sure all our questions were answered. We haven't put many miles on our new van yet, but so far we love it!

dhumes

24 de jun. de 2013

My experience with your dealership, especially my salesman Mr. Chang Her, was excellent. I walked in the door and asked to test drive a 2013 Fit and I was in the car driving away within 7 minutes.My family already owns a 2007 Fit but I had test driven 5 competitors before coming to test drive the 2013 Fit. Mr. Her and I spoke very freely and easily about my thoughts on the competitors and was not critical but still appeared extremely knowledgeable regarding all my questions. I bought the car. It took about 40 minutes more and that was it. The financing was handled quickly and efficientlythrough Buerkle finance department and Honda. My new car was delivered to the door squeaky clean where Mr. Her familiarized me with some of the new features of the Fit before he sent me on my way.Thank you Buerkle Honda.

hondavanman

22 de jun. de 2013

I came to Buerkle Honda through the Costco buyers program and was initially contacted by Paulo Neish.When we set up an appointment and came to the dealership I was impressed by Paulo how friendly and personable he was.I knew I was looking for an Odessey and he showed us several and took us on a test drive.Paulo was very knowledgeable about the car and showed us all of it's features.I felt no pressure to make a quick decision and was given all the options available with financing.Paulo seemed concerned that we got the car that fit us the best and would fit well in our budget never trying to oversell me.He found several ways to save us money with the financing etc.One hangup with titling the car was handled quickly and efficiently between Paulo and Juston Anderson the finance officer.Working with Paulo Neish was very enjoyable and I will recommend him to friends in the future. My experience at Buerkle Honda has been outstanding.Michael Harty ,

vamoore

20 de jun. de 2013

When we went in to look at a new car, we thought we wanted a CRV. We spoke with Scott Steinberg for a bit and he quickly learned about us and told us a little bit about the Crosstour. He was spot on. We drove both vehicles and the Crosstour was definitely the car we wanted, we just didn't know about it until Scott Steinberg introduced us to it. We bought from this dealer because it was participating in the Costco Car Purchase program. The entire purchase process from beginning to end was very smooth and professionally handled. We live quite a distance from the Twin Cities and needed to get home on time. Scott Steinberg even came in on his day off so we could take delivery when it worked for our schedule. Talk about great service! We will be back when another car change is needed.

Lisadavidsjohnson

20 de jun. de 2013

Paulo was very helpful and accommodating in assisting us in the purchase of our new van. He was able to get it ready for us with very little notice and was wonderful is describing the vans features. He even set up my phone and some speed dial numbers.

streetrod

19 de jun. de 2013

My son and I worked with Chang Her on the leasing of a new Honda Civic LX Coupe. Since this was the first time we had ever leased a vehicle, Chang walked us through the process. After the test drive and then deciding on leasing the vehicle, we set up a time and date to pick up the new car. Today was the day. When we arrived, the car had been prepped and was ready to go. Chang explained all of the car's specifics, including setting up my son's phone on Bluetooth. Once we were through, Scott Bohnen helped us with the paperwork, got the license, Chang mounted the plates, and we were off in a timely manner. Both men worked in a very professional and friendly manner. Thanks to both for making my son a very happy man. I know he will enjoy the car for the next three years. C & M H. Blaine,MN

cstoltenow

18 de jun. de 2013

After carefully reviewing all the facts, and test driving many different SUV's, we settled on the Honda CR-V. Our first Honda dealership did not have the selection that Buerkle had. We were very happy with Paulo N. and Scott B. Both helped tremendously in our search for a small SUV and our many questions that were answered very patiently. We thank you for making this a very pleasant experience. Cindy & Mark

DELMORE

17 de jun. de 2013

I have purchased three new vehicles from Buerkle Honda of White Bear. The very professional, well trained staff at Buerkle Honda keeps me coming back. There is such integrity and sincere effort to provide each customer with the car which works best for them. Safety concerns for each individual and their family are always at the forefront of their service. I will continue my service at this dealership in the future. My new 2013 Honda Accord sure is fancy! Thank you Buerkle Honda!! Janet Delmore

lizcanan

17 de jun. de 2013

Had a scheduled appointment time with Chang. We were about 15 minutes late. Had to wait about 30 minutes before he was available. This was frustrating he was very busy that day at the dealership. But he did work with us well & we got the deal done.

golobbands

16 de jun. de 2013

I purchased the vehicle at Buerkle Honda through Costco and was pleased with the service. Paulo was able to get the color car I wanted. It had to be secured from somewhere else in the Midwest. Paulo also spent time with us explaining all the technology when we came to pick up the car. Wow things have changed since our last Honda purchases in the early 2000s. Thanks for the help and getting me the car I want and plan to keep for many years.

grpears

13 de jun. de 2013

I traded in a 2003 Honda Odyssey EXL on a new 2013 Honda Odyssey EXL and had a fantastic experience. Meghann was a real pleasure to work with. I made several trips to the dealership as I was undecided if I should purchase or not now or if I should wait, what options I would want, what color, etc. Meghann was very friendly and patient and answered all of my questions thoroughly. She went out of her way to provide me with information, test drives, etc. In addition, due to a change in my work schedule, Meghann came in at the last minute on her day off so that we could do the paperwork and I could pick up my new minivan one day earlier than we had scheduled for me to do so. Meghann was extremely accommodating and patient and helpful. I had a very positive experience and will definitely recommend Buerkle Honda, and Meghann in particular, to my friends/family.

intc2012

12 de jun. de 2013

It was an overall great experience from start to finish, and we are very happy with the purchase of our new CR-V. All of our questions were answered, all of the staff were friendly and accommodating, and the purchase process was relatively seamless without any overly aggressive sale pitches. We would certainly recommend both Buerkle Honda and Rachel, and look forward to doing business with them again in the future.

scarrier777

11 de jun. de 2013

Rachel was superb to work with in the purchase of my first new vehicle. While trying to pinpoint what features were necessary for me, Rachel was very detailed and clear in explaining how each feature worked. Rachel went out of her way to make sure I had a good experience! If i had to do it over again, i would go through Rachel and i recommend her to anyone looking to purchase a new Honda!

amelia232

11 de jun. de 2013

Rachel and Dudley were great to work with as we explored the option of leasing a new Honda CR-V. Rachel was knowledgeable about the CR-V and features, was friendly during our visits to the dealership and prompt in responses to any questions I contacted her with- no matter what the question was. As we explored our financial options, Dudley offered valuable insight into the value of the car we could have (CR-V) versus the car we currently had, as well as comparisons against the other makes/models we were considering. We feel we are paying a very fair price for the car that we got. Shopping for a new car can be a pain, but Rachel and Dudley made the process smooth and enjoyable. We love our new CR-V and would highly recommend Rachel, Dudley and Buerkle Honda to anyone in the market for a new car.

gingeran

11 de jun. de 2013

My husband Jerry & I are so pleased with our new Honda. We have always been a Chrysler family. Now that we are retired and on a limited budget, we looked for a car that was more affordable. A few months ago we started looking for a new car. We had stopped by the dealership in White Bear, talked with a customer & he told us how helpful Paulo Neish salesperson is. Paulo was so helpful in pointing out all of the features on the Honda CRV. In talking with a neighbor we found out that Paulo has also been his salesperson always & has been really pleased. So, when we were more serious about buying a car a few weeks ago, we went back to see Paulo Neish. We will be ready to buy another car in a few months & Paulo will be at the top of the list that we will go back to see for it. Everyone there is very friendly and accommondating.Jerry & Ginny Anderson2999 Aldrich trailWoodbury, MN 55125651-501-8990

nick542

11 de jun. de 2013

My new Honda experiance started at another Honda dealership in the metro. I left that dealership with a bad taste in my mouth and went back to the internet to explore other options. I ended up finding Buerkle Honda and requested an online quote for a 2013 Honda CRV. The quote came back almost immediately from Paulo Niesh. The price he quoted was less than the "best price" at the other dealership, so I decieded to work with Paulo. I travel a lot for work, so we emailed back and forth about the exact model I wanted to purchase and set an appointment for Friday morning to pick up the vehicle. When I arrived at the dealership Paulo had the vehicle washed and ready. He spent some time getting me aquainted with the CRV and setting up the bluetooth for my iPhone. He also took time to get to know me and my wife who was not present. We signed some paperwork and then it was on to the finance office. I was not financing through Honda, and I was not pressured to switch financing. I usually don't purchase the extended warranties, but the finance manager explained some benefits and made it work price wise so I went for it... we'll see how I feel about that later. Once I left the finance office Paulo put the plates on the CRV and I was ready to go! The overall experiance with Paulo and Buerkle Honda was fantastic! We love the CRV and are now true Honda believers. We will be purchasing any future Hondas through Paulo and Buerkle. Highly recommended!

kirby11

9 de jun. de 2013

Rick Feist was a key reason I purchased my 2013 Pilot. He got me the vehicle I wanted at a great price and arranged very attractive financing. He was a problem solver and worked hard to ensure I was very happy throughout the process and after the deal closed. He provided emails and phone updates consistently so I knew what was happening. There were no surprises and everything went smoothly. His work ethic and "can do" attitude made all the difference. I personally believe there is nothing more he could have done to make my purchase better. I have purchased other new cars in the past and my experience with Rick Feist was far and away the best.

2009pilotowner34

22 de may. de 2013

Brought it in for many items to be serviced. Water pump, timing belt, spark plugs, transmission fluid change and coolant change. The repairs took 2 days longer than promised. Their complementary car wash broke off one of the windshield wipers and badly scratched the vehicle along the side of the windshield. Their paint repair job wasn't very good and when I pointed that out, I was told "I'm not sure what I can do for you". The service advisor took me to the body shop area but the body shop folks wouldn't come out to talk to me about it. They gave me a paint job warranty document and took me back to the service area. That was it. Transmission fluid was about 1/2" below the minimum fill level after their change. Also the coolant was almost 1" below the minimum level. Total bill was $2400+ so I would have expected better than this. Would not recommend them or go back.

453forevah

20 de may. de 2013

This was my second new Honda purchase from Scott and it was every bit as good as the first time. He really does a nice job of taking care of things, from setting up a test drive around my schedule, and explaining all the pertinent information about the car (even tirelessly answering all of my kids' questions!). Your group does a nice job of making sure everything flows smoothly from test drive to financing - I never feel like I'm waiting around for someone else - I feel like everyone is focused on helping me get through the process. I will continue to suggest Buerkle (and Scott in particular) to anyone I know that is looking for a new vehicle.

terry484

4 de may. de 2013

Terry S May 4, 2013Quality ExcellentUpon our arrival at Buerkle Honda my wife and I asked specifically for Paulo Neish because of the positive comments we had seen. Needless to say we were not disappointed! Within minutes of meeting Paulo we were more at ease than ever before at a car dealership. We knew the vehicle we were interested in, a Honda CR-V, and within minutes Paulo had on us a test drive. He professionally went through the vehicle as we drove and answered any questions we had. After dealing with car sales people for more than 40 years I can honestly say he knew more about his product than anyone I have ever dealt with! If you are interested in a Honda go to Buerkle and ask for Paulo....you will not be disappointed.

AshleyHaslund

26 de abr. de 2013

My husband and I bought our first Honda Pilot. Had a great experience working with Rick F and Scott B. Would recommend this dealership to anyone!

NewCarOwner123

25 de abr. de 2013

Paulo was very good to work with. He not only knew a lot about the car we were looking at, but was also very helpful yet not pushy. If you are considering getting a Honda I would strongly recommend you consider contacting Paulo to see if he can help you in your search.

libuc001

25 de abr. de 2013

Buerkly Honda, in St. Paul, is my family's dealership. My daughter will be going off to college and there are a number of things to accomplish before she leaves on her new adventure. Buerkle Honda has new and used cars that are powerful, safe and look great. I now this because I bought a new car for myself and a used car for my daughter. Buerkle Honda in St. Paul and employee Paulo Neish found the dream car for my daughter to drive safely off to college. Honda Buerkle and Paulo Neish educated my daughter on what she needed to look for in a car, all of the costs (car price, documentation, title, sales tax, insurance) and on the type of car that would best match her individual needs and Mom's wallet. Paulo talked to my daughter about her college preparations and interests. Buerkle Honda is like a close family. My daughter and I never once felt pressured. In fact, I noticed my daughter laughing and joking. She was just so excited. For several months, Paulo searched for my daughter's used car and communicated updates by periodically making sincere calls and sending informative letters. If you want to be the center of attention and know that safety comes first, especially when it comes to your young adult, Buerkle Honda is the dealership for you. Thank you Paulo Neish and Buerkle Honda. Sincerely, Minnesota Mom!

RyMurf

23 de abr. de 2013

Paulo was very easy to work with from the minute i walked in the door. Paulo took the time to answer all my questions and was accessible whenever I needed an answer. I found all the staff to be very professional. This is my first Honda and the experience was great. I would highly recommend Paulo to anyone car shopping. He is very professional and not pushy at all. Highly recommended which is why I drove from the south metro to White Bear Lake !!!!

joanstanton

20 de abr. de 2013

I purchased a 2012 Honda Civic and it was exactly what I was looking for. Unfortunately, it was totaled after owning it for a little over a year. Because I had such a great experience the first time, I contacted Scott to sign up for a 2013 at the end of March and he was able to give me the great service that I had experienced the year before. I am enjoying the new look of the Civic as well as the bluetooth and backup camera which are now standard features this year. Since my car is black, I purchased the environmental protection package. I drove it for two weeks without the protection and then the service was added and I feel that it was worth the money as I can tell the difference. I would recommend Scott to any of my friends who are in the market for a new Honda and will continue to use him for future purchases. The frustrating part has been with the financing department and should have no reflection on Scott. If it had been a straight sale with no payoff of a previous vehicle, I think it would have been very straightforward. There seems to be a disconnect between the financial office at the dealer, Honda finance and the GAP insurance provider. I should have been able to roll over my extended warranty and GAP insurance to the new car, but instead I was given different information from all parties involved and this was not possible. At this point, the 2012 has been paid off in full and I was able to get a refund from the extended warranty after several phone calls to Honda finance, but I am not able to get a straight answer about the GAP refund as I did not use it to pay off the car. After dealing with the after effects of the accident, I wish this part would have gone smoother as I still have phone calls to make a month later to continue to sort it out.

2013buerkle

15 de abr. de 2013

Paulo has been selling cars to my parents for years. They were always very pleased with their vehicles and the service they received. He has also sold vehicles to my brother. When my husband and myself were going to buy a new car, we were strongly encouraged to pay a visit to Paulo. My husband can be very impatient with sales people, he is very knowledgable about vehicles and does not like to be handed a line of.......... !We went to Buerkle to take a look. We asked to speak with Paulo, first he listened to us, he did not push us to look at anything. There was an instant confidence in him, Paulo was very knowledgable about the Honda products. He was able to answer all the questions we had. Paulo was extremely polite and spent alot of time with us. Much to our surprise, we drove home in a new car that day.Paulo went above and beyond, he made it a great experience to buy a new car. I would recommend Paulo to all my family and friends!P Cannon

Dancersrule

12 de abr. de 2013

Paulo was great. He answered all my questions and was very accommodating to my needs. He explained everything to me so that I, as a first time buyer, could better understand what was going on. This was a great first time experience.

SharonKipper

12 de abr. de 2013

Paulo is a great salesman. He is full of information, listens and doesn't pressure you into a sale. He brought up questions about what I was looking for in a new car and didn't try to sell me extras I didn't want.

kawa0054

11 de abr. de 2013

Paulo was by far the best sales person I dealt with while looking for a 2013 Accord. He was very relaxed, not pushy, very informative and personable. I went to a couple other Honda dealerships around the metro and felt like I was trying to sell them on the fact that I wanted to buy a car instead of them trying to sell me a car. Paulo was great to work with and recommend him to anyone looking for a new Honda in the metro.

AFull3r

10 de abr. de 2013

Had a poor experience with another dealer and wasn't even sure if I wanted to buy a Honda anymore. I sent Buerkle Honda an email and Paulo got in touch with me early Monday morning to find out what I was looking for and had a car coming for me from Ohio by early afternoon. I was extremely impressed by Paulo's attitude and willingness to go the extra mile for his customers. The whole lease signing process for my Civic was so easy I thought there had to be something I was missing! To me this is exactly how buying a car should be!

Edchampion

8 de abr. de 2013

Six months ago my used car purchase is still appreciated. Given every opportunity to drive Honda's till i found the right car for me.Craig is the type of person i would send my mother to. Sincere, patient, knowledgeable, honest, making a tough decision easy and painless.After he gets to know what you are looking for he exhausts the inventory including new trades. Once we decided on a car he got us the best price possible. After the sale he completely handled all the little issues we found to our satisfaction. The whole team helped when I was there for something on his afternoon off.Best car buying experience in my 55 years. I cant wait till I need another car.

DavePoi

6 de abr. de 2013

Our car buying experience was very pleasant at Buerkle. Paulo was great to work with, was very comprehensive in answering my questions and made our experience informative yet efficient. This was my second car purchase from Buerkle and I would certainly recommend them to anyone.

Kprochnow99

6 de abr. de 2013

Scott was very responsive to our needs. He searched a 5 state area to find the model and color we wanted. He set up the electronics as we wished and had the car ready on Saturday, ahead of schedule.

RPeterson0910

6 de abr. de 2013

I had a very positive experience getting my car at Buerkle. The specials at this dealership were far better compared to the ones that are closer to me and it was well worth the trip in order to get it. Their estimates were right on point or even better for registration and taxes. Chang was very friendly and thorough in walking us through the process. The walkthrough of the vehicle was very thorough on pickup and they even helped me sync my phone to the car right at the dealership rather than leaving me to figure it out by myself. Overall I had a great experience picking up this car and would recommend it to others.

JSzon

5 de abr. de 2013

Salesman Allen Shaw was great! Friendly, thorough, helpful and respectful but I don't think there was a single time that I called him that the phone didn't go to voice mail, which was irritating at times. The finance guy "Tim" was a different matter...he just wouldn't lay off pushing the extended warranty....after politely declining twice, I should not have to do it for a 3rd and 4th time...This was my first Honda and with Honda's "legendary" reliability I was shocked that I was pumped as hard as I was - and from so many different angles - to purchase the extended warranty.... it was much more so than at, say, a Ford dealership. It almost made me reconsider the purchase, especially when he talked about the expensive repairs he had with one of his Hondas! Why on Earth would you talk down the very product the sales guy has just spent his time building up?! What are you hoping to gain by sewing the seeds of doubt? A sale of a warranty?! Think again, it'll make newcomers like me reconsider entirely. If not for the ratings on Consumer Reports, I would have left.I know the finance guys are often a little different, but this guy made me not like the process at all. Allen's (the sales guy) understanding demeanor was reassuring and I knew I would be dealing with him and not the finance guy from there on out, so I stuck with it.

madman63

4 de abr. de 2013

Chang Her provided an exceptional new vehicle buying experience for me and my wife at Buerkle Honda. We recently purchased a 2013 Honda CRV from him. From the beginning of the buying experience all the way to the end, Chang went above and beyond to make sure our needs were met. He made buying our new vehicle a very positive experience. I felt like I could trust him. He was very knowledgeable, personable and sincere. Thank you Chang and the Buerkle team for making our new vehicle buying an enjoyable experience. Chang is an excellent salesperson and a true asset to Buerkle Honda.Thank youRick and Debbie

rccsdmt76

1 de abr. de 2013

I had made a quick trip over lunch on 3/29 to look at the Honda Pilot and get some information to review to consider for purchasing. Allen Shaw came over to greet me as I came into the show room and started what would be an excellent overall buying experience with Buerkle Honda. Allen showed me all the features of the Pilot and explained the differences between the EX and EX-L which I was interested. Since I didn't have much time , Allen suggested setting up an appointment the next day Saturday 3/30 which would allow him to have the vehicles I was interested in comparing pulled out for test driving and looking over . The next day , came back for our appointment . Allen got out the exact 2 vehicles - great that they were in stock - both Polished Metal - an EX with Gray Cloth and the EX-L with Gray Leather - so exactly the vehicles we were interested in comparing directly side by side. He showed me the various options and difference between the vehicles - settled on the EX-L - so we went for test drive to get good feel for how the Pilot drove . Allen explained more about the vehicle as I drove , showed some features. Anyway , by the time the test drive was over - this was the vehicle I wanted to buy. We started discussing financing which was awesome with the 0.9% for 60 months , trade in value of my vehicle, and some other potential extended warranty and protection packages. When we ran into a little surprise regarding my trade in, Allen really helped me work through the issue and in the end , I really was satisfied with the trade in allowance . After agreeing to the terms , Allen showed me more details about the available protection packages at the demonstration area which was really good to see what you actually get for the money , benefits, and the warranty aspects of the packages. Anyway, got to the end of the process with meeting with finance , signing the paperwork ,and just a few minutes later I'm in my new PIlot with Allen showing me all the features of the vehicle and helping me set up my Bluetooth for my phone. A few minutes later I'm home showing off our new Pilot to my wife - it's her car and she just loves it already. As for me , Allen Shaw and Buerkle Honda, made this really a wonderful experience - exactly how you should feel when buy a new vehicle. Looking forward to driving our new PIlot and coming back to Buerkle when ever I need to schedule service. Best regards, Rob Cowan

biverson

30 de mar. de 2013

Just finalized a lengthy search for a new minivan. Explored Honda,Toyota and Chrysler as our three options. When I walked into Buerkle Honda and met Rick Feist I immediately trusted him and his expertise. Rick helped guide me through some difficult decisions and worked hard to locate and deliver the vehicle I needed at a good price. Service was superb and I would recommend working with Rick on any Honda purchase. He has a great knowledge of the vehicles and has a sincere matter-of-fact way of dealing with customers which I found refreshing.

BJSDJS

30 de mar. de 2013

Our sales man was personable and thorough with the purchase of the new Honda CRV. Time was taken to go through all information. Thank you.

PJWeber1

30 de mar. de 2013

From the minute we stepped into the dealership we were greeted and helped. The first time we came we talked to Allen and he took us for a test drive. He was personable, helpful and knowledgeable. We left feeling we had all we needed to make a decision. Once we had test driven two other cars (Toyota and Hyundai) we chose the Accord and called Allen. Once again he made everything easier and more pleasant than we had ever experienced in a car dealership! There was a glitch in getting the car we wanted but everyone bent over backwards to make it work and we left feeling wonderful about the car we bought and the deal we got! Thank you for great service and such a pleasant atmosphere for doing business! I felt it was really family owned business where people enjoyed their work!

lorerrn

30 de mar. de 2013

Chang Her was extremely helpful!! From the moment I called, he did as much as he could for me over the telephone so I didn't have to sit in the dealership for hours which was wonderful!! He was efficient, he explained everything to me and answered all of my questions. I have already recommended him personally and Buerkle Honda to friends and strangers looking to purchase a vehicle! Thanks very much!!Sincerely, Lori Wagner lorerrnathotmail.com

LarryDorman

30 de mar. de 2013

Joe has been my service technician multiple times and has always been truly professional. I was recently in for a scheduled service and based on my report card it appeared that numerous additional services were needed. As I was planning a long trip, I wanted to make sure that these were all completed prior to departure. On arrival at the dealership, Joe reviewed my vehicles complete history and informed my that only one item on my list was actually needed. To satisfy my doubts, he offered to have one of the senior technicians review all of the questionable items and call me with the outcome. He demonstrated to me that the needs of the customer were just as important as those of the company by informing me that these were added expenses that were not needed at that time. His honesty and professionalism saved me hundreds of dollars on this trip alone! This is typical of his performance on every visit.

DanielNuese

29 de mar. de 2013

Scot was a pleasure to work with. He was courteous, patient, and able to answer all our questions. We never felt pressured to buy, we felt he was there to help us make a good decision. This is the second new car we have purchased from Buerkle Honda. They have won our business with their high standards of service and honesty.

hdsimmsjr

28 de mar. de 2013

Chris Gable did an incredible job for me. After the initial test drive, he discussed pricing and offered several options for me. I decided to purchase an Accord right off the delivery truck. Chris kept me informed of progress, and pointed out the things I'd need to have ready before closing the sale. At delivery, Chris patiently went through every feature on the Accord with me, and even helped me pair my phone to the car and set up all of the personal options the Accord supports. I had a great experience, and I highly recommend both Chris and Buerkle Honda.

banchi

27 de mar. de 2013

I had a great overall experience throughout the whole process of purchasing my new vehicle. Kudos to Allen Shaw and all the staff at Buerkle for making me feel that I was not just another sale in their books. You can definitely tell that they care and provide you with all the information you need in order for you to make such an important desicion. Allen was very approachable, he never pushed me into rush desicions and walked me through the whole process, including showing almost every function and every gadget of the new vehicle. Thanks Allen for everything!

oldencia

26 de mar. de 2013

I do not normally give highest ratings on a review but my husband insisted on giving Rick Feist an "A+". We are a tough couple to please and Rick definitely did that. We really appreciate the great service and relaxed but confident attitude. Thank you.

jspeed99

24 de mar. de 2013

I have been going to this dealership for my last several vehicles and have never had a bad experience. Adam helped me trade in my lease for a new lease and was not only friendly but efficient. I would recommend him and this dealership to anyone looking for a Honda.

GaryWhipple

22 de mar. de 2013

Was a nice experience with paul, not a pushy sales person who was extremely knowledgeable about the vehicle we purchased. Would recommend him to any of my friends or would buy my next vehicle from him, Thanks

prudberg

21 de mar. de 2013

This is our third purchase from a Buerkle dealership and once again it met our expectations. After looking at several other cars we were some what stressed with the process and weren't sure what we wanted to do. We were invited online by Jim Raaf to come in and drive the Honda Accord, although Jim wasn't there Paulo Neish met us at the door with a big smile and asked if we wanted to take the Accord for a drive. We both love the car and best of all it was in our price range. Paulo was very pleasant to work with, he went to bat for us on our trade in and managed to get us a great deal; he was professional, knowledgeable and fun to deal with. I would recommend Buerkle Honda and especially Paulo to anyone I know looking for a new car. We give this dealer rating a 5 across the board, Paul and Kym Rudberg

cindy2013

19 de mar. de 2013

When our old car failed, we needed a new car quickly, and Adam K did a great job--he was helpful, warm, open, informative, efficient--and found us exactly the car we wanted! We never felt pressured. We really couldn't have asked for a better experience--it was a pleasure to do business with this dealership.

bhovland

19 de mar. de 2013

Chang Her provided an exceptional buying experience for me at Buerkle Honda. I recently purchased a 2013 Honda Civic EX-L with Navigation from him. From the beginning of the buying experience all the way to the end, driving the new car home, Chang went above and beyond the call of duty to make sure my needs were met and in this case exceeded. Chang was relentless in working with Scott Bohnen to secure an excellent financing plan for me, especially given my current needs. He communicated to me in a thoughtful and respectful manner and really made the buying experience pleasant and effortless. Kudos to Chang Her, Scott, Bruce and the Buerkle team.

Saanderson

18 de mar. de 2013

Great buying experience. Rick was very thorough in going over everything with us. I will recommend Rick and Buerkle Honda to my friends and relatives.

skiplecy

16 de mar. de 2013

Everything from start to finish - from entering teh dealership to purchasing and financing the vehicle was outstanding! They have the best team out there and very personable and best deal EVER!!! I was looking for a new car with great gas mileage and found exactly what I was looking for - a new Honda Civic!!!

Zapss

16 de mar. de 2013

Paulo made the purchase or our new Accord a breeze. Customer service was awesome! The whole process from start to finish could not have gone any smoother.

erickssc

16 de mar. de 2013

Scott Steinberg provides A++ customer services. He knows the vehicles well and is so friendly. He provided a very fair deal to us on the 2013 Honda Accord EX-L Ask for him the next time in.

Pavelena

15 de mar. de 2013

Scott Steinberg was very friendly, professional and helpful with our new Honda SR-V lease search. We are very happy with our experience at Honda dealership and will recommend it to our friends.Pavel and Elena M.3/15/13

jenny7202

15 de mar. de 2013

The service I received at Buerkle was outstanding. I had made an online inquiry about purchasing a new Honda CR-V and was contacted very quickly by email by Paulo Neish. I received emails from other Honda dealers as well, but none went above and beyond like Paulo did by calling me and following through. That's what I was looking for. I had purchased 2 other Hondas from a different dealership previously and was looking for a different dealership that would show me it respects and values me as a customer. The service Paulo provided throughout the purchase process and since the completion of my purchase has been top notch and has exceeded my expectations. I'm looking forward to being a Buerkle customer for years to come thanks to Paulo!

gilliesmary

13 de mar. de 2013

Scott Steinberg and Dudly Peterson were very attentive to any concerns we raised. They were accommodating with their time and schedules to ensure we could deal with them. Their customer service and friendliness cannot be equaled. We are happy with our purchase and the time and attention to detail we experienced.Overall, we would recommend the dealership.

discod13

11 de mar. de 2013

This is the first time I purchased a car in over 10 years and they were very knowledgeable and answered every question I and my finance had very completely and thoroughly. I very much enjoyed my car buying experience with Buerkle Honda.

mcar0069

10 de mar. de 2013

Josh was excellent! I've never leased a vehicle before and he made the process very clear and easy. Josh was very knowledgeable about the vehicles we looked at and made sure I knew everything about the Civic before I drove it off the lot. I'll be seeing him again at the end of my lease for an upgrade!

rsaleme

7 de mar. de 2013

Chang is a very professional sales person. He rapidly understood my needs and helped me to take the decision very fast. Also the process for buying, trading and get the credit was simple and fast. A complete good experience at Buerkle Honda

jrbensen

7 de mar. de 2013

As a walk-in customer, I was greatful to be greeted by Mr. Feist. He was polite, knowledgeable and professional. I was in a tough spot with my trade, but Rick was able to find me a great vehicle at a great price. This was my first lease, and Rick helped explain all of the numbers associated with leasing that the novice may be unaware of. At the end of the day, I got a great value for my trade, and got into a great vehicle. Rick did a great job of listening to my wants and needs and found me the perfect car to satisy both. I will stop in again and see him when the time comes to replace my current vehicle.Highest recommendations. Thank you.

djsudduth

5 de mar. de 2013

I have had nothing but great experiences and success with Buerkle Honda and our salesperson, Scott Steinberg. Compared to any other car dealers I worked with in the past, they are head and shoulders above the rest. Scott also is a no-pressure sales type who won't push the issue and is willing to help you out. You can go wrong with that type of car buying experience.

1newCRV1

5 de mar. de 2013

We enjoyed working with Allen when we returned to Buerkle to trade in our CRV for a new one. He was pleasant and knowledgeable and answered all of our questions. I appreciated his efforts to make sure I was comfortable operating the new technology. Allen got us the trade in value and the price we wanted. Great guy to work with. I would recommend him to anyone thinking of purchasing a new Honda.

jscochran

5 de mar. de 2013

We couldn't have imagined that getting a new car could be as painless and efficient as the experience we had yesterday at Buerkle Honda. We had asked for Scott Steinberg, the salesman who worked with us when we acquired our last vehicle, and we were delighted to find that he was still there. As soon as we arrived for our mid-afternoon appointment, Scott set us up with a test drive in exactly the version of the Odyssey we were looking for. He then checked the inventory and found us just the paint color and interior we wanted. That done, he quickly ran some numbers and offered us what we took to be a fair deal. It took us maybe five minutes to think about it before we decided to go ahead, whereupon Scott leaped into action to get everything set up. We did the paperwork in the business office in almost no time -- with no pesky sales pitches about unneeded "spiffs," and we were done in time to make our dinner engagement. All that remained was to come in the next morning to pick up the keys and get the obligatory orientation briefing (not a big deal, since we were already pretty familiar with Hondas.) We had our picture taken, shook hands, and were out of there in nothing flat. Thanks, Buerkle Honda and Scott Steinberg, for a truly pleasant, no-hassle experience!

SandyRanallo

5 de mar. de 2013

This is the 7th car (6 new & 1 used) we have purchased from Buerkle Honda dealership. The staff always goes above and beyond to insure that the customer is their number one priority whether it be to purchase a vehicle or to have your vehicle serviced. Their pricing is always the best and they work with you to get the best financing available at the time. This is always the first dealership we recommend to family and friends.

Patrickh1425

4 de mar. de 2013

Working with Chang was a wonderful experience. He was very thorough considering how busy he and everyone was. Upon entering for our appointment with Chang we were greeted immediately by a very friendly staff. It truely was a wonderful experience buying a car there, as car buying can be sometimes be intimidating. I would recommend Buerkle to any one.

1Carl1

4 de mar. de 2013

In our nearly 40 years of car shopping, this was by far the best experience! The staff at Buerkle Honda were friendly and able to answer all our questions (including my engineer husband's mechanical questions). Paulo and Dudley made certain they exceeded our needs and wants. We are singing their praises to all our friends and will defintely go back to Buerkle for future car purchases.

jlhart

2 de mar. de 2013

Rick Feist is very knowledgeable about the cars. He has a friendly, low pressure sales approach. Rick went out of his way to make sure we were able to get the car we wanted in a timely manner. He gave us a few extra perks that were worthwhile incentives, adding value to our purchase. I would definitely seek him out the next time I need to buy a car.

bookittyet

27 de feb. de 2013

I received an email. from Chang on the 6th of Feb. I thought this was a very good idea, contact your past customers and talk to them about a new car. Chang is very personal and helpful when your trying to make up your mind. He worked very hard to get me into a new Civic. I'm really thankful that he did this for me. He is great. Thank you Margaret

asherickson

26 de feb. de 2013

We had the BEST buying experience with our sales rep and his manager! Everyone that worked at the dealership was so friendly and we never once felt like we were being taking advantage of. We are so satisfied and excited with our purchase!!! Thank you to all who helped!

bushtc

26 de feb. de 2013

Scott was very personable. He explained everything to me and set up my phone and radio stations so I didn't have to sit and figure it out. I would definitely recommend him if someone was in the market for a Honda.

HondanWu

23 de feb. de 2013

Chang was very helpful. Very patient and accomodating. Never easy to buy a new car, but made process as painless as possible. Would recommend Chang - detail oriented and friendly.

squeaker73

23 de feb. de 2013

I was in contact with 4 Honda dealers. All of the sales people were nice, but Adam stood out as being forthright and on the ball. Buerkle made us the best "out-the-door" offer and had the car we wanted on site. Adam took great care to introduce us to the many features on our new car and made sure we were comfortable before driving off the lot. And Scott offered us a free oil change after we completed the financials! All around a great car buying experience.

JEncorbin

14 de feb. de 2013

Paulo was extremely helpful, personable, timely and knowledgeable. He was easy to work with and provided more helpful information than we have ever received when purchasing a vehicle. We owned a 2009 Pilot and loved it, so we purchased a 2013! We are excited about the new options of the Touring! Thanks, Jen

sjmarquez

14 de feb. de 2013

Rick was extremely helpful and knowledgable. He listened to our needs and then met them. He was quick to get back to us when we had a question and was able to make an offer at a lower price than others in the area. We would definitely recommend Rick to a friend!

beaukaren

12 de feb. de 2013

My wife and I came in to receive information regarding a new Honda. We've had 4 Honda's in the past and have always been pleased with them but have never looked at a new one. It started off fine but when we said how much we wanted to spend he basically said it couldn't be done without buying a used car. I don't know if all Honda sales people are this arrogant but our experience was not good both my wife and I after leaving were extremely irritated about his attitude and how we were treated. He was rude, didn't listen, and treated us like we didn't know what we were talking about regarding cars or numbers. We have been shopping cars and understand what is out there on the market and believe me we understand numbers!!! I'm glad we left and went to the Hyundai dealership, where we bought a new car, exactly what we were looking for and for the price we wanted to pay and our overall experience was wonderful. So contrary to what Scott insisted couldn't happen, did!

jcaval

11 de feb. de 2013

I had to find a car quickly because my old Honda had a catastrophic failure. I was reluctant to buy another Honda but since I was already at the dealership I started looking around. Tony started helping me out, and in a relaxed and cool fashion figured out my priorities. I ended up picking up a brand new red Si with a great lease and I'm absolutely happy with it. I grin ear to ear whenever I drive it. Thanks Tony and Buerkle Honda!

kmcbride11

9 de feb. de 2013

Scott Steinberg was a pleasure to work with. He knows and love his product, was helpful, honest, courteous and straight forward. I felt no pressure to buy. He answered every one of my questions, treated me with respect, and called me the day after I got my car, just like he said he would, to see how I like it and what I thought. He also said to call him any time I had a question about the car after the purchase. I love it, my second Honda. This is the fifth new car I've purchased (I kept the last one - a Honda - for 12 years) and this purchase eperience was by far the best. He earned my trust. I would and will recommend him and this dealer to anyone unequivically. Good job, Scott.Karen McBride

sunnyshadedlk

4 de feb. de 2013

We had bought our first Accord with Rick Feist, were very satisfied, and so wanted to check out the CRV as we have 2 dogs and needed the versatility. After reading the reviews and driving the CRV, we were sold. Buerkle took back the Accord early and made our end-of-lease experience easy and affordable by going out of their way to give us a good deal on a new CRV. Rick also offers some "extras" that you don't get anywhere else. The overall experience was simple, fast and very satisfying.

jtttttttt

4 de feb. de 2013

I shop by price,Paulo quoted me the best price of all the metro honda dealers For my wifes new accord.Wifes Happy Thank You

rpugh2

1 de feb. de 2013

We have worked with Rick for other purchases and have found him to be helpful and informative. We bring our cars in for work and it is done quickly and well.

RandiJon

31 de ene. de 2013

Friendly, low pressure approach. Good understanding of the cars features. Answered all questions with clarity. Accommodating to our schedule for appointments. Definitely recommend to friends and relatives.

ctkartak

30 de ene. de 2013

In our experience, Buerkle Honda employees seem to be a cut above the rest. We were fortunate to deal with sales consultant Rick Feist for a second time in the purchase of a new vehicle. His customer service orientation is top shelf. He is effective at reducing the stress of purchasing a new vehicle (no small 'change' these days) by providing up to the minute data on trade-in values and all of the considerations involved with the pricing of new vehicles. He worked hard at bridging the gap between our bottom line and the needs of the dealership. Rick and Buerkle will always have the first shot in providing our future vehicle needs.

scottandjean

29 de ene. de 2013

Paulo Neish was great to work with. He respected our time, had a vehicle warmed up and ready to drive when we got to the showroom and made our entire experience quick and easy.It was that same way the next day when we returned to take delivery. Paulo made sure to go over every feature on the car so that we knew how to operate and check fluid levels.Paulo was very friendly, professional, thorough and appreciative of us - the customer. It's obvious that he works hard at his job - but makes it look easy! The true sign of a professional.

Bamamm

27 de ene. de 2013

Paulo is the best! I bought a new Honda Fit, and he was very friendly, helpful and knowledgeable. I strongly recommend Paulo if you're thinking of buying a Honda!

hondasplus

26 de ene. de 2013

We purchased our new Accord through Scott Steinberg. We were totally satisfied with his assistance. From initial shopping right through the delivery of the car, Scott made it a pleasurable experience all the way. He is most pleasant to work with, knows his product, and is helpful. When the color we wanted was not in stock he located one within just a couple of days and we were able to pick it up right away. Having owned Hondas for many years we have also been customers of Buerkle Service the entire time. Needless to say, we have been more than satisfied with their performance. For both sales and service we would highly recommend Buerkle Honda.

tkmilb

26 de ene. de 2013

We have purchased two vehicles (Odyssey and Accord) in the past nine months from Buerkle mainly due to our excellent experiences with Rick Feist. He did an amazing job explaining the qualities of each vehicle that we looked at and what sets Honda apart from the competition in a factual way. He is always ready to serve us with a kind, friendly attitude. Rick also takes a genuine interest in our needs. We highly recommend Rick to anyone.

sorenson

25 de ene. de 2013

From beginning to end, my experience was excellent. They were prompt in responding to my phone calls and followed up immediately with an email. They had the car ready to go when I got there, license plates included. It was a no hassle, friendly, professional experience. I'm very happy with Adam and the staff at Buerkle Honda.

jkbertz

24 de ene. de 2013

I had a great experience working with Paulo Neish. I found him friendly, professional and consultative. I never felt any pressure to make a buying decision. He was available to answer all of our questions and still gave my wife and I space to discuss the pros and cons of the different vehicles we were considering. This was simply the best car buying experience I have had. I would enthusiastically recommend both Buerkle Honda and Paulo Neish to anyone I know looking to buy a good vehicle from a great sales person.

martha.nelson.967

23 de ene. de 2013

Sales and finance people were knowledgable and friendly. We had all our questions answered and felt the salesperson worked hard to make sure we were satisfied. It was fun to work with someone who was excited about selling as we were buying.

joeinc

19 de ene. de 2013

My new-car buying experience was handled in a professional, friendly, efficient manner by Scott Steinberg, the salesman. He explained my options well and quickly got me into the model I decided on. I have worked with this dealership before, and it met all of my expectations during the purchase process.

laura

15 de ene. de 2013

Chang's the best Salesman I have ever dealt with. He made buying my new car a very positive experience. I felt like I could trust him. He was very knowledgeble, personable and sincere. Thanks Chang!

jinjinkr

14 de ene. de 2013

Awesome and friendly. He was very helpful and dedicated to customer.I'm glad that I was able to work with him. Great deal and great service!

swdnor

14 de ene. de 2013

We previously dealt with Rick in leasing our prior vehicle and were extremely pleased with that experience. This leasing experience proved to be as pleasant as the prior one. We have both commented that working with Rick in our vehicle leases was truly a pleasant experience rather than an endurance test. Rick is very pleasant and personable and possesses a thorough knowledge of the Honda vehicles and of comparable models of other vehicle manufacturers. Both experiences were conducted in an efficient and professional manner. We appreciated his thorough orientation to our new vehicle and his offers to answer any followup questions we may have. Rick obviously enjoys his job and working with people.We also enjoyed working with Matt in his appraisal of the leased vehicle we returned and Justin in his setting up our new lease and explaining the sometimes complicated terms involved in a vehicle lease.We were also pleased to have our vehicle licensed before we left the dealership, as most Minnesota dealers aren't able to accomplish this process onsite.We will definitely recommend both Buerkle Honda and Rick Feist to anyone who is considering a future vehicle transaction.

Jean Rozinka

9 de ene. de 2013

Each experience with Buerkle reconfirms my previous commitment to do business with them. The pricing and financing on my new car were excellent. There was no "sales pressure." All options were thoroughly presented. I was the Decider. The matching body-side molding, not locally available, was ordered Friday, installed, and the car ready for pickup already on Monday. Our salesman, Scott Steinberg, couldn't have been nicer or more knowledgeable. He thoroughly explained all the Accord's functionality and electronic technology, making sure he answered all our questions. In the Business Office, Scott Bohnen was able to fine tune all the financials based on our final decisions about down payment, warranties, etc. To top it all off, we were able to leave with, not only our new Honda, but also license and registration--total Customer Service. Buerkle has always gone the extra mile, and I will always be back.

KevinHalverson

6 de ene. de 2013

I thought Buerkle Honda was very professional and friendly to new customers walking inthe door. Paulo was recommended to me from a friend that had previously bought a vehicle from you. He was very informative, relaxed and pleasant to converse with.

melapat05

5 de ene. de 2013

It was juat a good experienceI got the color and car I wanted and a good priceand lots of help- look forward to doing business with them again

snowdance

2 de ene. de 2013

I drove out of my way to work with Paulo after meeting him once. There is a Honda dealer much closer to my home. Paulo was friendly, helpful & professional!

Charles Williams

2 de ene. de 2013

Scott was very friendly and answered our questions in a knowledgeable manner. He wasaccepting of our time schedules and accommodated them well. We would seek him to assistance us with a future purchase.

mshannon

2 de ene. de 2013

This is my second time leasing a vehicle through Beurkle Honda and working with Chang Her. Chang is amazing in his ability to put you at ease. He is incredibly personable and goes out of his way to make sure that your buying experience is second to none. As a buyer, I appreciate all the extra care Chang provides and never have I felt pressured to purchase anything with which I am not comfortable. Chang is a tremendous salesperson and a true asset to Beurkle Honda.

jaygar

1 de ene. de 2013

Paulo Neish was extremely informitive and helpful. He was not pushy or aggressive, and it felt like he was their to help the customer make the best decision.

Thomas Staffa

30 de dic. de 2012

Both Scotts were extremely professional and helpful. My daughter made the new car purchase. After visiting numerous dealerships Scott S. was the best salesman she had worked with.You're fortunate to have these two excellent representatives working for Honda.Tom Staffa

sewsaari

28 de dic. de 2012

Dale and I were very please with the purchase of our new Honda CR-V. It was and all around pleasant experience. Very one was very friendly and helpful especially Paulo and Scott.

mindy.greiling

27 de dic. de 2012

Scott Steinberg was wonderful to work with! He is exceptionally knowledgeable and explained everything to us in a clear way, was very friendly and personable, and inspired our trust in him. He went out of his way and then some to be helpful in every way. The whole experience at Buerkle, from the minute we walked in the door, was efficient, but yet we weren't hurried a bit.

Lueck

21 de dic. de 2012

In the past I would would have rated buying a new car next to getting a root canal. When my wife and I decided to buy a new car we compared four cars and manufacturers. We decided on the Honda Accord EX-L. We chose Buerkle Honda and were met by Rick Feist. Rick proved to be extremely knowledgeable, not only about the Accord, but about the other vehicles we were complaring as well. We double checked not only what Rick had to say, but what the other salesmen had to say about their vehicles and their competitors. Our current vehicle is 14 years old and has 210,000 miles on it. We plan to drive our new Accord until we can no longer drive or our kids take the keys away from us. Should we ever need or want another vehicle, we would not hesitate to go to Buerkle Honda and ask for Rick Feist. The whole process was relaxed and unpressured. We were able to negotiate a very good price. Thank you Buerkle Honda and Rick Feist.

thompsjm

20 de dic. de 2012

After searching for a Honda CR-V over a period of 7 months I stopped by Buerkle Honda to review their inventory. Tom Capra graciously helped me. He was encouraging and informative and without any feeling of pressure. After some discussion he showed by a CR-V that had just come in from auction. The car was in excellent shape and Tom was straight forward about discussing a sale with me, but allowed me the ease to answer my questions and to avail himself to help in any way. As a woman I am always on the defensive with car salesmen. I returned the following day with a family member and further explored the buying possibility. Further discussion about purchase, credit options, and financing were discussed with Matt O'Brien. Both men were extremely comfortable to deal with. Because of an unexpected family death at that time both men were willing to hold the vehicle and give me the time needed for this concern. I am ever grateful for this car buying experience - I love my CR-V and highly respect the customer assistance that was provided by both these associates. I am here to applaud them both for a job well done.Sincerely,Joan M. Thompson

fiegen

19 de dic. de 2012

We really enjoyed our experience at Buerkly. Paulo is really knowledgeable. He did a great job at going over all of our options and went over many other things we never even thought about. We felt very comfortable throughout the process. We had a great experience with Paulo and will buy from him in the future.

Leslie Gerstman

19 de dic. de 2012

You can shop with Scott and never receive any high pressure sales pitch. He's helpful and well-informed and he answers all questions thoroughly and repeatedly, if desired. He lets me test drive for as long as I feel is necessary, and lets me try as many models as I want to compare. He trustworthy and I feel comfortable with him

TBREZINA

18 de dic. de 2012

My experience was overly really great. This is the 3rd time I've purchased a car from Buerkle Honda. I initially had an issue with a salesperson (not one of the people mentioned above) and when I spoke to Dudley, the Sales Manager, about it, he was fantastic. He assured me that the person I spoke to was a great guy, but kind of new, so Dudley and Jim Raff took over from there and all went very smoothly. I felt very comfortable with them and well taken care of!

Jon Smothers

17 de dic. de 2012

Our trip to Buerkle Honda was a great experience. We were looking to trade our Pontiac Grand Prix for a new Honda Civic. We knew what we were looking for and Paulo worked with us. He didn't try to pressure us into buying a bigger vehicle. He listened and was great at explaining what our options were. He was very easy to work with. It was a fun time buy a new car. I would go back to buy a car there.

skoehler983

16 de dic. de 2012

I purchased my new Civic at Buerkle Honda after having my old vehicle serviced there for several years. I had a great experience with Paulo Neish. He was friendly, professional, knowledgeable, and low pressure. I highly recommend Paulo.

gretchen anderson

14 de dic. de 2012

Amazing!!!!! customer service first notch all the way! Scott was very informative on all questions I asked! Very patient and thorough from the beginning to the end of the sale. Car is beautiful and fit my price range. Scott was fabulous to work with. I will be getting his name out to friends and colleagues interested in Honda products!I am very happy with my choice of dealerships and my new Honda Civic. I felt pampered throughout the entire experience at Buerkle.Gretchen Anderson

marckat

13 de dic. de 2012

In December 2012, we were looking to purchase a new Honda Civic and I wanted to trade in my old 2003 Honda Civic. The overall experience at the dealer and with Chang was hassle free and very comfortable. We talked with Chang about our needs and right away he showed us the vehicle and we went for a test drive, no "salesmanship", he just got us in the vehicle for a test drive. There was no overselling, no haggling, it was a very easy process and at the end you felt like they wanted the process to be smooth for you. In the end Chang made us a great deal on the Honda 2012 and gave us a very good price on the 2003 Civic, so although I was prepared to, I didn't have to haggle. Chang is a very nice, down to earth guy and not the image of the stereotypical salesman. Overall a nice experience and I would come back to purchase another vehicle here.

teplumb

13 de dic. de 2012

Made the transaction easy. Worked hard to find right vehicle that had the best value. Delivery was fast and efficient. Car was ready when promised.

sharon.daw.7

11 de dic. de 2012

Josh is a very understand easy person to work with. He is really a great person to buy a car from! I would definitely work with Josh again.

GosewischR

10 de dic. de 2012

Scott was very professional and friendly. He took the time to explain things well, and to answer any questions I had. Juston Anderson, the business manager, was also very helpful and professional.

alip13

9 de dic. de 2012

I had a great experience with Paulo. He did a great job of explaining all of my options to me and I got a very deal on my new car, I love it!

barbaraa763

8 de dic. de 2012

Scott is the Costco Car Sales Program contact, and did a terrific job. My 2001 Accord began to fall apart and I met with Scott. When I told him what I wanted, he took me to the least expensive 2013 Accord model, then explained how it compared with my previous Accord. I got what I wanted without going with the model I was seriously considering. Scott walked me through all the details, made suggestions (without being pushy), and was very easy to work with. I bought a couple of extras, which afterwards I realized were helpful ideas. I got a great new car within a week, and Scott took the time to teach me how to use the new features before I drove off. I would use him again and recommend him withought hesitation!

Futbology

8 de dic. de 2012

We've purchased multiple cars from Paulo Neish. Paulo is friendly, helpful, patient and always goes the extra mile to make sure you are happy!

nadeauk

8 de dic. de 2012

We made an appointment with Scott Steinberg to look at the new Honda Odessy. Scott was friendly and knew the car very well. He was able to answer all of our questions regarding the vechile. Scott was not what I would call a 'pushy salesman'. He gave us good information and told us to take our time making our decision. He gave us time and space to discuss the purchase between ourselves. We bought the car at that visit and felt like we had made a great decision. Feeling comfortable and confident in our decision will be past on to our friends.

kjohnson3

7 de dic. de 2012

This is the 2nd vehicle we have purchased from Scott at Buerkle. Scott is a very friendly and knowledgable person. He was great to work with, answered all our questions and made the purchase process enjoyable and fun!

Odysseytoday

6 de dic. de 2012

After looking at several makes and models of minivans, we went to Buerkle Honda to check out the Odyssey. We used a Costco connection to find a salesperson. Josh contacted us immediately and we set up an appointment to see and test drive. All of our questions were answered and we decided to go with the 2013. I found outside financing and their finance person was able to get us an even better rate! We are very satisfied customers!

daveqi

4 de dic. de 2012

I was interested in a Honda due to reliability history and CRV appearance. Pleasantly surprised regarding friendly yet professional treatment from Buerkle personnel, especially Scott Sprecher. Throughout the process, he seemed interested in making a satisfied customer, not a quick deal.

Tapilarski

3 de dic. de 2012

I purchased a new CRV on 12/1/12. My salesperson was Paulo Neish. Paulo was knowledgable, friendly and patient with my questions. I think this is a nervous time for most people, purchasing such a high ticket item. You want to be sure about the large expenditure. Even with my slight anxiety, I felt comfortable and at ease. Was not at any time guided or pushed, was offered advice or suggestions to help me decide. I believe Mr. Neish and Buerkle understand and believe in a happy customer and the repeat business that this brings. Very refreshing. The thorough operating demonstrations on the new vehicle were helpful and paced so you are able to comprehend and orient to the information you are being given. You don't feel rushed. The whole experience and Paulo himself were as pleasant as could be. I'm sure I'll be buying another car from Buerkle Honda and Mr. Neish if he is still there when I am in the market again. Thanks again for such a pleasant car buying experience. Todd Pilarski.

kibotcivic

30 de nov. de 2012

We got a Honda Civic on November 21st with Mr Heish, Very good experience working with Paolo that knows his job. He let his customers feel that he is there for them. He is a really nice guy and knowledgable and I would be 100% to recommend him to my family and friends. He will be an asset to the company and thank you Mr. Neish. .

djenk321

29 de nov. de 2012

I just bought my first brand new Honda Accord from Buerkle Honda. Seeing as this was my first time buying a car, Josh was very helpful! I didn't feel rushed or pressured at all. Everyone was very patient with me while I gathered all of the information that they needed. I had a specific price range that I needed to be in, and he made sure that the final price of the car was within my range (which was an amazing deal)! Thanks so much for your help!

MsMae

27 de nov. de 2012

Paulo was very friendly and informative which helped shape my decession in chosing between the models I was considering. I would recommend him to to others. Additionaly, Tony Wood and Dudley Peterson were also very pleasant to work with.

jjjhhh

27 de nov. de 2012

Scott was very helpful and patient in helping us choose our new Honda. We test drove a '12 and '13 model years and he did a good job of explaining the differences. We never felt like Scott was playing games with us regarding price and trade-in appraisal. He was clear about the pricing, and never rushed us into a decision. Recommended. Dealership was clean. All of the staff we encountered were friendly.

burto040umnedu

27 de nov. de 2012

Chang Her was extremely knowledgeable and very personable. He took his time with us, answering all of our questions in detail. He explained everything in easy-to-understand terms. We did not feel pressured by him. I would definitely recommend him to my family and friends.

tpechacek55

26 de nov. de 2012

This is my third vehicle from Buerkle Honda and I have never been disappointed. I was able to turn in my lease car 10 months early and drive a new car off the lot with the same terms! Scott Sprecher was great to work with. I hope he is there when this lease is up!

ErikS1

26 de nov. de 2012

Scott Sprecher was extremely friendly, patient, and informative! He had critical listening skills to fully understand what we were looking for and matched that. Scott showed great customer service and dedication in that he came in on his day off to accomodate our schedule! We are extremely please with our decision to work with Scott Sprecher and will definitely be recommending him!

lme2some

25 de nov. de 2012

My initial contact was with Josh. He presented the Honda Odyssey with its available options clearly, with no sales pressure. He seemed to be more interested that I was satisfied with the decision I would make than his making a quick sale. I worked with Jim during the buying process. Jim's honest answers regarding available options saved me hundreds of dollars -- and also made his suggestions for certain options easy to accept. Jim was knowledgeable and courteous.

Joan Blake

24 de nov. de 2012

Great experience. We have owned Hondas for over thirty years and this is the third time we have purchased a new Honda from this dealer.

katie.biwer

23 de nov. de 2012

This was my first new car experience. Scott was very helpful and knew what he was talking about. He was very reassuring and helped answer all my questions, and helped educate me on what leasing a car means. He also has made himself available to answer any questions I've had after driving off the lot. I've only had my car for a few days, but I am enjoying my civic so far. Scott is reassuring, making it known that Honda will take car of us throughout our lease. Thanks, Katie Biwer

lisa.p.fleming.7

21 de nov. de 2012

This is our second vehicle purchased with Paulo's sales help, and our 4th Honda purchased from Buerkle. We'll be back with Paulo for our next as well.

sharyn.olson.5

10 de nov. de 2012

I believe he knew what he was talking about. He gave us all information with an expertise that indicates he is well informed nad loves what he does and loves the product he is selling. He could answer all our questions. He was very efficient and did not rush us. He was great in explaining the vehicle and how everything worked inside. I was very pleased with him and the service he gave us. As of today, I am very happy with my newe Honda CR-V. I would recommend Scott to any of my friends.Thanks.Sharyn Olson

JimOtto

9 de nov. de 2012

We came in to look at a Pilot. We had purchased an Odyssey van about nine years ago from Buerkle. The van has been an excellent vehicle for us and the service from Buerkle has been first rate. Chang greated us warmly and gave us an overview of the improvements made to the Pilot in the past few years. After a test drive he walked us through the electronics and Blue Tooth capabilities. We were very impressed with his knowledge about the vehicle and made the decision that day to purchase a Pilot from Chang. I would encourage anyone to work with Chang. He made our car-buing experience fun. He is a knowledge representative for Honda and for Buerkle!

KatieAH

9 de nov. de 2012

Our experience buying our new van from Allen Shaw was excellent. I would recommend that you buy a car from him. I was also very happy with Scott Bohnen in Finance.

schwingler

8 de nov. de 2012

Scott Steinberg was very helpful with our purchase of a new Accord. We were interested in the Accord and CRV. Scott clearly explained both vehicles to us and arranged for us to test drive both. After deciding on the Accord, Scott went through all the options available to us. Scott is very professional, efficient, and a pleasure to work with. Buerkle is lucky to have an employee like Scott.John and Karen

helen

2 de nov. de 2012

Scott was great, easey to work with, no hassle, great dealership. He explained all the new technology, set up my phone, and radio. The process was very efficient, definitely a plus, thanks.

nadpet

2 de nov. de 2012

Paulo and the team there got along very well. They seemed to enjoy their work and that made it a great and happy experience for me. I don't like hard sell routines and didn't get any of that at Buerkle. They really had alot of great cars to offer. the greeters made eye contact right away. I appreciate that.

rheologyman2

30 de oct. de 2012

Paulo provided us with exceptional service. He was extremely professional and courteous and quick with follow-up. He was very informative and extremely patient with our questions. We were very pleased with our experience.

vineetdalal

29 de oct. de 2012

I purchased the car through the Costco Purchase Program. Paulo Neish contacted me within a few hours of my request with a price sheet. Paulo was extremely professional and courteous and quick with follow-up. He also managed to secure cheaper financing for me and was able to save me more money. At delivery, Paulo took the time and effort to walk me through the features of my car, as well as the key maintenance procedures. The entire sales process was very smooth and painfree. I'm extremely happy with the professionalism of the staff at Buerkle Honda and would highly recommend this dealership for anyone looking to purchase an Honda.

supersara

29 de oct. de 2012

I bought my very first new car from Scott Steinberg at Buerkle Honda today. He was so friendly and helpful! He took the time to explain to me all the vehicle controls and was patient with my questions. He even helped me preset my radio stations! Plus, I was given a very honest and fair price. I wouldn't buy from any other dealer in the future.

sunnybay

28 de oct. de 2012

Scott was very nice and let me make the decision that was right for me - he didn't try to push the deal for me to purchase the car.

motown01

28 de oct. de 2012

There was no pressure for the sale or other options. Scott was very attentive to our needs and competitive with the pricing. The process was easy and fast.

elenz

27 de oct. de 2012

Scott did a lot of extra things for me to make me happy. He found the exact color I wanted and had it delivered. When that did not work for timing he found me my second color choice and fit me in to pick it up the very next day! Scott went above and beyond to get me what I wanted.

Jkonz

26 de oct. de 2012

I've rated Scott a 5 all the way through because he was not only friendly, but he was very knowledgeable about the Honda products in general, and the CR-V in particular. He was easy to work with and went beyond the call of duty in setting up our new CR-V for Blue Tooth and XM radio to the stations we wanted. He searched diligently for just the car we wanted with the accessories we preferred. He followed up with phone calls without being overly pushy. He was a very easy person with which to deal. We highly recommend him.

red0579

26 de oct. de 2012

Chang Her was recommended by a friend and after working with him, I understand why. Chang is friendly, knowledgeable and personalizes your experience, helping you to get the right vehicle and price for your individual needs.

CindyJahnke

23 de oct. de 2012

Due to a change in family situation, I needed another car right away. I spoke with Josh when I got to work that morning and he was able to have everything ready for me to stop in when I got done with work that evening and sign the papers. I drove off the lot that very same day with a beautiful new Civic and couldn't be more pleased with the entire event. Josh was very down to earth, friendly, courteous and easy to work with. He made me feel completely comfortable with the whole process and truly took the fear out of the process.Thank you again Josh! I wish you the very best in the future and I will let everyone I know about the great experience I had with you and Buerkle Honda!!

tschooley

22 de oct. de 2012

Chang did a great job. Remembered us after a number of weeks. Spent time with my wife to go over the cars features and the price breakdown by model.Thanks,Tom

pcurran1

22 de oct. de 2012

When we were searching for the SUV make we were going to buy we fortunately met Paulo Neish at Buerkle Honda. He showed us the SUV's Honda offered and we specifically liked the Pilot EXL. We continued our auto search for several weeks before we decided the Pilot EXL was the vehicle we wanted. We then contacted Costco for their recommendation for a Honda dealer and were thrilled that they recommended Buerkle. We reconnected with Paulo and arranged satisfactory pricing for the features we desired. He found an available blue unit and today we spent an hour plus going over the vehicle features before purchasing it and taking it home. Paulo Neish gave us his number and working hours before we left the showroom floor and asked us to call him if we need more help or have questions.The entire experience was very satisfying.

dalexon

20 de oct. de 2012

This dealership was able to get me a Honda CR-V EX for the same monthly payment as another dealership wanted for the CR-V LX. Plus I was able to pay $750.00 less down. Love the car, so glad I went with the EX. I appreciated that John recommended the dealership to me. Amy helped me start the deal and Cheng helped me wrap it up. Cheng was very thorough; he went over all the features and made sure I understand how to set everything up.

randy riley

20 de oct. de 2012

Wonderful experience Scott Sprecher was a pro,very thorough, great followup! Answered his phone on his day off. Dealership has its processes down. No complaints!

areeves10

17 de oct. de 2012

Paulo was great to work with. I was up front about not liking the car buying process and that I wasn't buying it that night. He was understanding and the initial visit was a very good and short experience. We made an appointment to come back and finish the paperwork and that was short and painless too.I would highly recommend Paulo to friends or anyone looking for a Honda in the area.

Brenda McKee

17 de oct. de 2012

Paulo Neish was extremely helpful and pleasant to work with as we made our decision to buy a new Honda Accord. He was knowledgeable, forthcoming and friendly as he answered our many questions regarding the different makes and models on the lot. My husband and I also appreciated the one-on-one expertise and assistance provided by Ken Anderson and Dudley Peterson. An overall GREAT experience at Buerkle Honda. I highly recommend them.

Melissa Schurhamer

15 de oct. de 2012

Rick was phenomenal! He did a great job walking us through the whole process and answered any questions that we had. Also, the gentleman who helped us with our financing was great too! We will definately refer our friends and family to him and that dealership. We couldn't have worked with a better person and are extremely pleased with our overall experience with Buerkle Honda.

Cgrund9732

14 de oct. de 2012

I have been going to Buerkle Honda for repairs for maybe 20 years or more for three hondas. Also bought my 2000 Honda from Jim Raaf. He was extremely helpful, friendly, informative and patient with me. I would and have recommended him to anyone buying a honda. I find that Buerkle Honda has always been very honest with all repairs needed or even not needed. That is one reason I that wanted to also buy my car from them. When I was ready to purchase my new 2012 Honda Accord I was very glad that Jim was able to be my salesman again. His follow through is also very comforting. Then I know that he is still interested in how I am liking my new car and how everything is working. He is willing to answer any questions and to explain anything or everything about the car to me.

ssmind

14 de oct. de 2012

Scott was so very friendly and personable. He made us feel very comfortable and relaxed. He was very acomodating during the purchase process and also keeping us informed while waiting for delivery. He was also very knowledgable about the vehicle.The dealership was a very pleasant place to shop for a car.

myanduyen

13 de oct. de 2012

Paulo Neish was a very good saler and I am very happy that he help me the new car, he show me all the thing that I need to know and I am very happy He is A++++++++++++Thank you very much and will tell all my fiend about Him

paxetbonum

12 de oct. de 2012

Came a long distance to Buerkle because of their participation in the Costco Auto Sales program. In addition to having the best price we found by a long shot, they were professional, trustworthy, and informative. Jim did an excellent job. Thank you!

Rob Dybvig

10 de oct. de 2012

I buy a new car every 2 to 3 years and have probably purchased at least 10 cars in my lifetimeI have purchased 4 vehicles from Jim Raaf at Buerkle.He is by far the most friendly and straightforward car sales person I have ever worked with On my last purchase of a 2012 CRV I walked into the dealership, he recognized me and greeted me by my first name.I told him what we were looking for, and he helped me select the trim level that best fit our needs and gave me his best price. He had to order the vehicle from another dealer, and had it ready for me to pick up well ahead of the promised date,No gimmicks and no games, I will purchase my next Honda from Jim Raaf, no question about it!

Malinda Smith

10 de oct. de 2012

We contacted Costco regarding their car buying program. Costco sent an e-mail to us and Jim Raaf contacted us by phone. From that point, the entire experience from beginning to the time we drove our CRV out of the dealership, was exceptional. Jim answered out questions, met out timeline,reviewed the features of the car, and all in all was very professional as well as personable. We would certainly ask for Jim Raaf again. This is our 4th new purchase from Buerkle Honda. Malinda Smith and Dick Vaerst

jchampine

10 de oct. de 2012

The entire car buying process was smooth and made pleasurable by the dealership in general - and Scott Sprecher in particular. We liked the whole experience of shopping for a car in a clean, open spaced facility where everyone with whom we interacted was pleasant and had that "can-do" attitude. Scott is extremely knowledgeable about the Pilot we purchased, and went out of his way to make sure that all our questions were answered to our satisfaction. He was friendly, patient, thorough, and made this the best car-buying experience we have ever had in the 50 years we have been purchasing automobiles.

hondasjustrun!

9 de oct. de 2012

My folk's first experience in dealing with Buerkle began in 2004. When they were ready for a new car, I convinced them to take a look at some alternatives to the usual GM lines. They loved the Accord, and a few days later returned to pick up their new EX.Over the course of the next 8 years, they enjoyed their Accord for its dependability, were very pleased with the (recommended/routine) service work performed at Buerkle, and always felt good about the people they dealt with. So, when it came time to look for a car that would be easier to get in and out of, I took Mom back to where she was familiar - Buerkle - and she proudly drove home that day in her new 2013 CR-V. We appreciated working with Jim Raaf, as he thoroughly knows his products and was very patient in explaining everything. Thank you, Jim, you helped make the car buying process easy. And, given Mom's experience over the last 8 years, she is confident that Buerkle will be there to help if and when needed.When I am in the market for a car, I will look forward to working with Buerkle as well.

lahmr1

9 de oct. de 2012

Paulo was extremely friendly and helpful. He was willing and able to answer any question we had and was definitely knowledgable about Honda products. He was gracious enough to stay later than his scheduled hours for the day and we really appreciated that he did that to accomodate our needs.

Rosalie Vlahutin

7 de oct. de 2012

Amy was a delight to work with. She followed up our initial viait with addtiional information and was knowledgeable about the features of the car. Amy deftly combined the desire/enthusiasm for the car we were considering and our need to give the purchase the thought it needed. This was important as we were considering several different car makers/models. We felt supported and not pressured. Nicely done Amy

ksssss7777777

4 de oct. de 2012

We really liked working with Paulo. He is an outstanding salesperson, pleasant, well spoken, informative, and all around would recommend him if you are looking for a car. We would definitely come back to buy a vehicle from him.

WFredrickson

1 de oct. de 2012

My husband and I came in just to look at cars. I was on my 2nd civic and was thinking about making the move to a bigger Honda like the CR-V. Chang was friendly from the get go and had us out on a test drive within minutes of walking in. He got us a fair price for my trade-in and we drove out that night with our new CR-V. I would work with Chang again in the future. Thank you!!

fofofof

1 de oct. de 2012

This was the first time I bought a car through the internet, so I was not sure what to expect. Initially I dealt with Chang by email then phone, then in person. He was consistent and did not ever try to sell me something I didn't specifically ask for. In short, Chang meant what he said and said what he meant. This turned out to be the least stressful car I have bought in the past 30 yrs.

xion0205

1 de oct. de 2012

This was my first time buying a car and Chang was the best help anyone could ask for. He was very friendly & professional, gave the best customer service and was very knowledgeable. I would definitely recommend this dealer to friends and family.

heather1309

29 de sep. de 2012

What a great experience! I came into Buerkle Honda in need of a new vehicle and had done limited research on what I wanted, but knew a price range I was looking for. Josh along with the sales manager, Matt Stenstrom, did an amazing job fitting me with a 2012 Honda Civic. They did a tremendous job of meeting my needs and helping find what I needed. The customer service was absolutely great. I would recommend Buerkle Honda, and especially Josh, to help you find your perfect car. He answered all of my questions, helped me customize my car, and was patient with me. I will definitely continue my business with Buerkle and their team. Thank you so much for your great service and making my car shopping experience amazing!

HudsonWi

28 de sep. de 2012

I enjoyed working with Chang on buying my new CR-V. He was very responsive to phone calls or e-mails and it was a comfortable low pressure experience. I particularly appreciated the final training session on the electronic features of the car: getting my cell phone talking to the car's system, etc.

helynn15

25 de sep. de 2012

Allen Shaw was very knowledgable, extremely friendly and personable. He was easy to talk to and able to answer all questions. Every contact made with other employees were friendly and upbeat. I think Allen was more excited then me when we were finally down with everyting, that shows that he enjoys his job and that comes through when dealing with his customers. Dudley was funny and enjoyable to be around.

lucypeterson

23 de sep. de 2012

Scott was always available to answer our many questions. He spent much time searching for our Honda CR-V. Buerkle Honda made the whole process of buying a car easy. Our new car was presented to us with the license plate and a full tank of gas! We would highly recommend Scott when you want to buy a car.

cassie_wanna

23 de sep. de 2012

I had a great experience working with Jeff. It was my first time leasing and he was very helpful in answering my questions and helping me get the best price possible. It was great working with someone who wasn't pushy and listened to what I wanted. I couldn't ask for a better experience.

clj1690

21 de sep. de 2012

I have been a Honda customer for six years and Buerkle Honda has always treated me very, very well. Scott Steinberg was very friendly and knowledgeable and made my experience at Honda great. I will definitely return to work with Scott!

cloudh2000

21 de sep. de 2012

We purchased a new Civic from Chang. He was very professional and detail orientated. Took his time and explained all the different features on the vehicle. Also we received a Buerkle fleece blanket! Our kids LOVES the new car! We will definitely be referring our family and friends! Thank you Chang!

drutherf

20 de sep. de 2012

We have purchased several vehicles from Buerkle. They have always provided the best deal and fantastic serivice,keeping their customers best interest at heart. Scott Sprecher is a fantastic sales representative and was very pleasant to work with. We love our new CR-V! Thank you Buerkle Honda!

dschmitz53

19 de sep. de 2012

Amy met us after giving us a few minutes to look the vehicle. Amy was helpful. She tried to answer our questions, but if she did not have the answer she asked someone who did.Amy was great to work with, and found us the vehicle we needed. Amy did a great job.

ABoche

18 de sep. de 2012

My wife and I went looking for a vehicle to replace her old car; this was our first trip to a Honda dealer. Josh was great, he answered all our questions and knew the selection of vehicles inside and out. The time we spent with Josh was a learning experience as opposed to a pushy sales pitch. He pointed out all the features to the vehicles, as well as addressed any concerns we may have had about anything. HE actually listened to us and what we were looking for, he even honestly answered questions about comparable vehicles from other manufacturers. Since he has worked for other dealers in the past we felt he had a true and accurate knowledge of the different vehicles out there, not just Hondas. He clearly enjoys cars and enjoys what he does, he was very excited about the Honda name and the product they sell. Given that level of excitement and enthusiasm, coupled with his obvious knowledge of the cars on the lot, we felt comfortable buying from him. He made the entire process easy and simple, he even tracked down the right color that we wanted. Overall, our experience with Josh was a 10 out of 10. When we are in the market to replace our other vehicle we won't hesitate to go back to Josh!

kpeters7

17 de sep. de 2012

Paulo was extremely helpful in all aspects of selling any honda. I was unsure of what I wanted originally and we went over several cars to find which one would be best for me. He did not pressure me, he provided me with knowledge and I am extremely pleased with his efforts. Not only that, but when he knew he wouldn't be available, he set me up with Jim who was equally as helpful. Overall a very good experience.

skcheasick

8 de sep. de 2012

I was referred to Paulo by a relative who sells used Hondas. I had previously owned a Pilot that I purchased from Buerkle Honda in 2005. Paulo was friendly and knowledgeable. He was so on top of things that we were in and out with a new vehicle in under two hours, and he thoroughly explained all the options and functions of the new car. We love the new car, and it was the best car buying experience I've had.

Haralson

8 de sep. de 2012

Very pleased with how the Internet Quote process went and how Scott Steinberg took as much time as we needed to make sure we had what we wanted and were ready to go

jckeats

7 de sep. de 2012

We bought our new Honda Accord after working with Chang. His demeaner is positive and easy going, which makes him very easy to work with. He also wants to give the best customer service possible and gets a 10 from us in that area! When we told Chang that our last three Honda cars were serviced at Buerkle Honda, but had been bought at other dealers based on lowest price, Change said "let's make this happen this time" and he did! He offered a price on the new car and on our trade in that beat the three other dealer quotes we had already received. We would definitely recommend working with Chang for your next purchase and could not be happier with our new car and the car buying experience we had with Chang!

maegentabor

6 de sep. de 2012

Paulo was great! Friendly, helpful and fast! Made the car buying process so much easier to have great service! Thank you for a great experience!

Jean Moffitt

5 de sep. de 2012

We had done a lot of research on the type of car we wanted before we went to Buerkle. We were in the market for a new yet budget minded vehicle. We found the staff at Buerkle very customer service oriented. Amy Childers was our sales person and she made our car buying experience very stress free. She listened to what type of vehicle we were interested in and did not try to pressure us to buy a more car than we needed. We would certainly recommend Amy Childers and Buerkle Honda to anyone interested in buying a new car.

ann.fitch.5

5 de sep. de 2012

Very friendly and helpful. Made the car buying experience easier. Paulo was a great salesman. I would recommend Buerkle Honda to anyone looking for a Honda.

renee.nelson.5015

5 de sep. de 2012

The people at Buerkle Honda were outstanding. We came in just to look - with no pressure we able to choose the used car we thought we wanted. After running the numbers the sales rep suggested a new car for better financing. Even though it was busy, labor day, we were continually kept informed of the process.

jjhansen

5 de sep. de 2012

The entire experience was exceptional. The price was great and the product is outstanding. Paulo was very knowledgeable and took time with test drives and explaining all the different models and features. I look forward to buying another Honda soon.John

meb1282

4 de sep. de 2012

The whole experience was great from start to finish! They had the car all cleaned and waiting in the delivery bay when we arrived. Scott was very helpful and even drove our old car in the bay so we could move the kids car seats. The finance office was ready to go and we were on our way in a matter of less than an hour. The experience was wonderful and stress free! Scott called the next day to see if I had any questions after showing me all the bells and whistles at the delivery. Buerkle Honda is the best place to buy your new or used vehicle. They were fair with their pricing and I couldn't had asked for anything more. I love my new van and take pride in where I bought it!

Kenny and Kirsten King

3 de sep. de 2012

We came into Buerkle to browse around your Used Car lot. We were greeted by Craig Ulven. He was friendly, yet not over-bearing. Your lot was accessible so we could drive around and look at the cars. When we found some we were interested in, we were glad to find them open, so we could get inside them. When we saw a 2011 Honda Pilot we were pretty certain this was the car we wanted, yet still loved the Ford Escape. Craig made it possible for us to drive both cars, on our own, while we could continue to discuss our "Do we want three seats still or not" dilemma. We left the dealership with Craig's card and no pressure. We went to several other dealerships after that, and let's just say became MORE impressed with Buerkle. We called Craig to see if he'd be working the next day, because we wanted to buy a car from him.That evening after doing some more research, and talking with our father who was funding this car as a 50th birthday present for my husband, we decided to look at new cars.The next morning we looked at a number of other cars at other dealerships: Tahoe, Terrain, Acadia, Pathfinder, Highlander, yet still could not get the Honda Pilot, nor our desire to work with Craig who'd earned our trus,t out of our head. We returned to Buerkle that afternoon and talked with Craig, (who we realized at that point didn't work in new car sales). He sent us down to new car sales with the assurance that they would be amazing to work with. He was right.We started working with Scott. Now we knew basically what we were looking for but had lots of questions. Two of our twenty-something year old, car loving sons met us at the dealership. Scott made all four of us feel a part of the selection process. Our test drive with Scott was filled with questions, all of which he answered knowledgably. His love for Hondas was a great selling feature too. (This was our first experience with them.) As we zoomed in on our choice and started the purchasing process, Scott was incredibly accommodating with our questions and unique financing situation. Our work in the business office with Justin was also a great experience. When it came time to get our car after its detailing was done, Scott again took his time while familiarizing us with our new vehicle. He helped us synch our phones, and understand many of the Pilot's features. We have already, and will continue to sing the praises of Buerkle, and the people that we worked with there. This experience started as a wonderful gift from parents, and concluded with the wonderful experience of working with the Buerkle staff...not to mention, driving away in our much-loved 2012 Honda Pilot!

MikaelaFly

2 de sep. de 2012

I worked with Chang on the purchase of my new Honda Civic. He was very friendly, knowledgeable and helpful as I made my decision, plus he was not not pushy at all. I would definitely recommend working with him for your next purchasecould not be happier!

lhectorrob

25 de ago. de 2012

I feel fortunate to have met Scott on my initial visit to check out the 2012 Honda Civics. I did not feel pressured at all throughout the purchasing process for my new Honda Civic. I was honest with Scott about what I wanted and he was honest with me from the start. I felt he was a person I could trust. I am very satisfied with my purchase as I feel I received the lowest price for the car I selected. Scott was also very accommodating to obtain the 2012 Honda Civic in the color I wanted. This is my 3rd Honda purchase and my first purchase with Scott. Scott is a very good salesperson with outstanding customer service. I will definitely recommend him to any one interested in purchasing a new or used car.

srebner

23 de ago. de 2012

Scott Steinberg was a very knowledgeable and friendly. He answered all our questions, rode with us on a test drive, gave us an internet price on the spot and looked up when the a car that match our preferences would be arriving. The price was only $225 higher than the lowest internet price. We have purchased 2 other vehicles from Buerkle and were very pleased with the dealership and the service. That's why we decided not to take the lowest offer.Scott Bohnen in finance was very personable and did a great job preparing and explaining the paperwork. My only complaint is that I felt a little pressured to buy the extended warranty.

William and Janice Kimes

22 de ago. de 2012

We are always treated exceptionally well at the Buerkle dealership which recommends itself and validates the reason we've been returning there to buy our family cars for nearly 30 years. The staff is most hospitable, friendly, knowledgable, helpful and courteous. Virtues in the business world, or anywhere at any time. It's always appreciated and amply rewarding for repeat customers like us or gpt the new customer seeking a welcoming environment in which to pursue their interests in purchasing or repairing a vehicle with ease and excellent results.

wkatiejo

20 de ago. de 2012

We stopped by during our quest to find a second vehicle. We wanted to know about their leasing deals/specials. Scott was very friendly, knowledgeable and helpful. We have never owned(leased) a brand new car and were a little nervous about the process before we arrived. But Scott made us feel comfortable and by the end of our visit we decided leasing a Honda Civic was the logical thing to do with our situation. Two days later we picked up the car. The process was smooth, quick and a wonderful experience!!! I will HIGHLY recommend Buerkle Honda to anyone looking for a vehicle! We LOVE the car and we are extremely happy with our decision!! Thanks Scott for making this an awesome experience!!

Martha King

19 de ago. de 2012

Amy Childers responded to my online quote request and was with me during the process of locating the right vehicle and walking me through from selection to purchase to financing and finally training me in the vehicle's operation. She was information and kept in communication with me during the decision-making and purchase process. I appreciated the attention she provided, her knowledge of the Honda Accord, and her support. She guided me to the right decision without being overbearing or pushy, which I valued very much.

mattydeeztoo

18 de ago. de 2012

My Wife & I had the most wonderful SUV buying experience with this dealership and its staff. Our sales rep, Paulo Neish, was quite knowledgeable about all Honda vehicles, shared his personal experience with his own Honda vehicles and provided a pressure-free environment for my Wife & I to come to a conclusion on the best vehicle choice for us. He was in continual contact with us, responsive to our questions & requests and we really grew to trust that he had our best interests in mind throughout the entire purchase process. We were completely pleased by the way he worked with us from beginning to end. As a first-time Honda buying family, he was able to earn our trust and without a doubt we'll be back to do business with him in the future. We were also in contact with Matt Stenstrom (Sales Manager) and Scott Bohnen (Finance) during our purchase. Matt provided added support to Paulo when a second opinion was welcomed during the purchase process. Matt was courteous and provided a second opinion that remained objective and helpful. Scott provided guidance during the financing process and offered additional services (extended warranty, etc.) without pressuring us to go in a direction we weren't completely comfortable with. We were extremely pleased with our Honda Buerkle experience. We look forward to working with ONLY this dealership in the future. In a world of countless vehicle purchasing options, this is the highest compliment we can give them...our return business for all our future vehicle needs.

Smeyers1987

16 de ago. de 2012

My car was totaled in an accident, which is why I needed a car pretty quickly.I was a nervous wreck, being that I had to jump right in and make a rather quick decision. Paulo and Scott really put me at ease with their knowledge and expertise, not to mention their friendly personalities that made them so easy to work with! Paulo and Scott truly made this one of my best car buying experiences with how smooth, quick and seamless they made this process for me, it was totally unexpected. They both give Honda a great name, and I'm already telling all my friends how great my experience was - they've made me a Honda lover!

jburanen

14 de ago. de 2012

Usually when I read customer reviews about products or a buying experience and all categories are given the highest rating, I tend to be skeptical. In this case, I needn't have been. All of the people we dealt with, and in particular our salesman Paulo Neish, were top-notch. We were never pressured or rushed or told "this price is good only today" or other such nonsense. We were treated like adults, by adults who clearly wanted to do business with us and earned that business with friendliness and professionalism.Since we used the Costco Auto Buyers plan, the (very attractive) price was set before we ever set foot in the door.This was my fourth new car purchase, and it was far and away the best one yet. Do yourself a favor and buy from Paulo Neish at Buerkle.

Mom2aljool

13 de ago. de 2012

This was our third Honda purchase from Buerkle. Overall, our experience with this dealership and it's employees have been very positive and pleasant! We recently purchased a 2012 Odyssey and worked with Jeff Glackler, who was knowledgeable, friendly and helpful with making sure our purchasing experience was 100% satisfactory! We would definitely recommend purchasing a vehicle from Buerkle and recommend seeking sales services from Jeff Glackler!

MarkToner

12 de ago. de 2012

We worked with Chang Her after we determined which car we were interested in (Honda Pilot). Chang helped us determine what package was appropriate for us and was able to provide a price that other local dealerships could not beat. I recommend working the Chang on your new car sales at Beurlke Honda.

Cynthiamamm

11 de ago. de 2012

Really great customer service... On a Saturday...full of other customers. I felt that my husband and I were the only priority.I had never purchased a Honda before, but I will return and recommend Buerkle Honda to family, friends, and co-workers. Thank you!

ellenruth

10 de ago. de 2012

Our experience of buying a new car was awesome. Scott Steinberg was knowledgeable and friendly. We felt valued as customers and not pressured in any way. Scott kept us updated on when our vehicle would arrive and returned emails and phone calls quickly. He was patient and thorough in answering all our questions and addressing any concerns. We would definitely return to Buerkle again when looking for another car and would recommend Scott and this dealership to family and friends.

lpalmer345

10 de ago. de 2012

The customer service was great! I would recommend Scott Steinberg to anyone looking for a new vehicle-very friendly, informational, and trustworthy. I'll be buying from there again!

smletendre

9 de ago. de 2012

Have been a customer for 20 + years. Would highly recommend Buerkle Honda. All the people I deal with are friendly, helpful and knowledgeable of product. Jeff Glackler was very courteous and fun to work with. He made me feel comfortable with a major decision in purchasing my new vehicle. Hats off to all!

sullivt

7 de ago. de 2012

Son totaled first car within 5 months. Scott took excellent care of us when we repurchased the Mulligan. Couldn't have asked for a better experience.

Ken.Backe

6 de ago. de 2012

Throughout the whole process, from the evaluation of our trade-in through the explanation of features and financing, Amy and the rest of the staff were helpful, thorough, and professional. Amy took time with our questions, and she was an excellent guide for the experience. I will recommend her, and Buerkle Honda, to friends in need of a new car. We could not have been more pleased.

Joan butler

4 de ago. de 2012

From my very first email contact to my final day of delivery I was treated with respect , smiles and a very pleasant experience. Paulo went over the vehicle thourghly with me on my first visit and again on delivery. Everything was explained in detail as I performed the tasks in getting the car customized for me. I was given the same price via email, in person and on the final papers. The price was at or below any price info I had seen on the web. I never felt pressured in any part of the sale process. Financing rate was better than I could find any where outside of the dealership. I would highly recommend Buerkle and Paulo Neish. They are the best in my opinion.

foxtrot

3 de ago. de 2012

This is our first Honda. The staff was very professional and courteous from the time when entered the door to when we drove out with our new Honda. Scot Sprecher was friendly, professional, and answered all of our questions and concerns. Our experience at Burkle Honda was very positive and look forward to a lasting relationship.

Aloys

3 de ago. de 2012

Chang was not pushy.Each option was offered in an easy to understand way. We did buy about $1,100.00 in options, but we never felt pressured by Chang.The purchase was a good experience and we love our new car.

zhoux082

3 de ago. de 2012

Custom service is excellent. Both sales person are knowledgeable, treating customer well, have great patience, are always smiling, are very open to offers. We had positive experiences. Definitely will recommend to friends.

Jim_K

2 de ago. de 2012

Paulo provided top notch service from our first handshake to the time when we drove the car off the lot. He's knowledgeable, approachable, and was always helpful. He thoroughly explained our vehicle purchase options, provided us with opportunities to test drive a number of vehicles, and, when picked up our vehicle, thoroughly explained the technology and interior details of the vehicle. We left Buerkle's confident that we made the right vehicle choice and appreciative of Paulo's help with the purchase.

crosstour56

2 de ago. de 2012

Chang Her Was outstanding and very helpful. We never buy from a pushy salesman, we received knowledge not a sales gimmick. He knew the cars inside and out and helped us decide what was best for us. There was nothing hard about getting a great deal. Thank you for the great car buying experience. Rob and Sue

ferri009

1 de ago. de 2012

"Searching" for the right car is usually an enjoyable experience. Buying the right car has almost always been a fearful experience. Scott Sprecher and Buerkle Honda kept the search process enjoyable, and took most all of the fear out of the buying process. There was no "push" to go a certain direction, just a gentle offer, with no pressure to make decisions that we did not want to take. The price we were offered and the value of our trade were both fair, and relative to other dealers where we sought bids, better.

mlfredrick

1 de ago. de 2012

Paulo answered all our questions, took us for a test drive. He said we could reserve the car my daughter wanted when it came in, but didn't push the issue. I did reserve the car but it was a week later. He answered my email questions timely.Paulo and finance person were also able to get a better rate on the car loan than our credit union. The finance person was also great. He showed us some different options, again with no pressure to purchase. It was a pleasant no pressure experience.Michelle

kristenweaver

1 de ago. de 2012

Scott Steinberg and Matt Stenstrom worked with me to choose the right vehicle, and to get me the right "deal". I made them work hard on ALL the options for my family before I made the final decision. I have been taking my vehicles to them for the past 7 years and can't recommend them highly enough.

TimBob32

30 de jul. de 2012

Just picked up my 3rd Honda in the past 5 years from Scott Steinberg at Buerkle Honda. Each time Scott has been fantastic to work with. Very fair, very honest, very friendly, easy to talk to and able to get the car we wanted at a price that was better than I found elsewhere. I now have a garage full of Honda's, thanks Scott!!

jmrandall

30 de jul. de 2012

Very friendly experience, willing to work with you. Like the follow up after bringing a new car home. They continue to be helpful with your questions and concerns.

jawmawood

29 de jul. de 2012

Wow! What a gal! With a sparkle in her eye, a smile on her face and a listening ear, Amy was a real pleasure to work with in finding exactly what we wanted in a new vehicle. Her good sense of humor and straightforward honesty made our experience a delight and we know we made the right choice. Would we recommend Amy to our friends? YOU BET! This time next year she should be in the top five in sales at Buerkle Honda. Scott Bohnen was excellent in finance.

johnsoka

27 de jul. de 2012

Adam was very enthusiastic from the get go. He called us a couple of times to see if anything could be done to make the deal work as we were shopping around with our criteria checklist including a very specific pearl blue color and price range for the Pilot we were interested in. He did not pressure us but instead wanted to know what he could do to make it happen for us...and he did! ....Then on a rather wet day we picked up our new 2012 Pilot and he was almost as excited for us as we were...he was bound and determined that everything be in mint condition----despite the wet weather and it was. Keep up the positive can-do attitude Adam! We have had our Pilot for a few months now and thus far are very satisfied and it looks and runs great!

LGLeonard

26 de jul. de 2012

Outsanding service!! Rick Feist was a pleasure to deal with. He went 'over the top' is dealing with any issue that came up. He came out initially with the best offer we had seen and improved on it after just a few minutes of discussion. He called the next day to be certain we were completely satisfied and thanked us again for our business. Rick is very personable and has excellent people skills and knows the product thoroughly. I would recommend his services to anyone. Ryan Brown was very helpful in taking care of a minor blemish on the front passenger door. He completed the fix when he said he would and we were very pleased with the outcome. He also was great to work with.Scott Bohnen was very plesant to work with and had us in and out of his office in short order having completed the paper work.Even though we live about 40 miles from Buerkle Honda and pass by several dealerships enroute, we plan to do business again with them when the need arises.

Joekewl22

25 de jul. de 2012

We are a Honda family, we really appreciate the multi-faceted high quality of the brand. We also have other family members who are long term Honda owners and they have nothing but good things to say about the vehicles. We have enjoyed great service from Buerkle Honda but the deal would not be complete without the exceptional service afforded to us by Paulo Neish. His professionalism and attention to detail are what will make us long term Burekle customers. Thank you Paulo Neish!

julesj07

25 de jul. de 2012

Just leased a 2012 Honda Odyssey. Had a great experience overall. Scott Steinberg was the sales person that helped me. I was impressed by his honesty and non-pushy attitude. I was also happy with the value of my trade in. Would definitely recommend this dealership to friends and family. Scott Bohnen was very pleasant to work with as well. Was very efficient during the "signing" process and explained everything well.

mgmason

20 de jul. de 2012

This is the second time we've purchased a new Honda from Buerkle with Rick as our sales person. What's to say?The guy is friendly, knowledgeable, patient.There's a reason we requested him specifically.Thanks Rick!See you next time.

mikhlbach

19 de jul. de 2012

We went in just to look and Chang spent several hours with us helping us look at the CRV and the Pilot in order to compare their features. He was outstanding at explaining the new features and the new technology in the vehicle.(If you haven't bought a car for awhile, you will be amazed.) My wife and i found that most valuable. Chang sold us on the quality of the Pilot and its features, but he never pushed us for the sale. He basically let the car sell it self as he explained these features. I would recommend him to anyone. Chang was great.

adiaz_27

18 de jul. de 2012

Paulo was very helpful, friendly and enabled us to make a well informed decision. Everyone at Buerkle Honda made the process of buying our car easy and I did not feel pressured. We spent many months researching and visiting various dealerships around the twin cities and my experience with Buerkle Honda was by far the best. I will definitely recommend this dealership to others!

michellemd

17 de jul. de 2012

My family and I have had multiple great experiences at this dealership for several years now. I never plan to drive anything but a Honda and Rick has been great at getting us set up with all of our needs. We have been given wonderful service, he takes the time to get to know his clients and go through details on leasing/buying so I understand and feel comfortable with what I am getting. Justin in finance was also very helpful in going through paperwork and making sure it was done in a timely manner. Thanks for making the experience enjoyable and stress free! The service to our cars has always been fantastic as well!

jenbrodt

17 de jul. de 2012

Scott Made our purchase so simple and organized. We had a great experience and I would recommend Scott to any of my friends and family!

halvokr

16 de jul. de 2012

Rick was great - he was very responsive, helpful, and spent time with me going over the vehicle which was very helpful, as there are a lot of features on the car that were new to me. I especially appreciate him taking the time to set up the bluetooth with my phone, as that would have taken me some time to figure out.I had a great experience and would purchase a car from him and your dealership again.Thank you :)

Lance and Kathleen Buoen

14 de jul. de 2012

We are not only very satisfied with the treatment we received for the last two days in the two transactions of selling our granddaughter's Honda van, and that of our trade in on our Alero but on the purchase of our Honda C.R.V. also. Craig Ulven and Matt O'Brien were not at all aggressive, not telling us what we ought to buy as so many others do. They were both friendly and very helpful, We felt very confident in our decision because of this. We will recommend Buerkle Honda. The whole event was a "positive" experience! Lance and Kathleen Buoen

Randy&Susana

13 de jul. de 2012

Jeff did an excellent job throughout the entire process of purchasing our 2012 CRV. We found Jeff to be very knowledgeable about the products, patient and polite. I know we will contact Jeff again the next time we are in the market for another vehicle. Thanks Jeff!

bwurtzel

12 de jul. de 2012

Amy was great!!! She took the time to show us everything. Scott in finance was very thorough and got us on our ready very quickly. Good job people!

Todd Davidson

11 de jul. de 2012

It is a pleasure to be able to praise the fine work of Buerkle Honda and, in particular, Paulo Neish, who was our sales contact. This is the ninth vehicle I have purchased through Buerkle and the first time I have worked with Paulo. Paulo was extremely friendly, knowledgeable and helpful throughout the process form initial contact, through chasing down the color I wanted , securing the financing, dealing with an out of state registration and finalizing the delivery. It was "crunch" to take advantage of a special Honda promotion and termination date for the same. I could not be more pleased with his commitment and effort throughout the entire series of events. My thanks to Paulo and to the Buerkle Honda management team for the excellent customer service. I will return again to seek this fine young man out for the replacement of my wife's car.

droxas1

11 de jul. de 2012

Paulo,We were ready to purchase our new vehicale. My brother recommended Paulo Neish since he worked with him on his previous Honda leases. From the onset, Paulo gave us a very fair and reasonable price for our 2012 Honda Pilot EX 4WD. I'm a no haggle guy and based on my research the price he gave was definitely less than fair price published on kbb.com He worked with us on ordering the color that we wanted. Luckily for us, we were able to close the deal on the last day of the 0.9% financing. Paulo walked us thru the features of the Pilot. He is very respectful and excellent to work with. He's always ready to help and answer any questions we have. I will definitely recommend Paulo and Buerkle to our friends and acquaintances and will worked with him again on our future Honda purchases. We have 3 Hondas now. The Pilot will replace the still very reliable 1997 Honda Civic LX.

todd gimble

11 de jul. de 2012

I love these dudes! Scott and Dudley made the experience fun and were very patient with my wife and my self. I own a sales organization and really appreciate when I'm being educated and not sold. These dudes Rock! I will buy here and refer my friends and family.

shawnaloyslittle

9 de jul. de 2012

Scott Steinberg and Paulo Neish were both extremely friendly, helpful, patient, and more importantly not pushy at all. They're the complete opposite of the slimy car salesman. They made my leasing experience very pleasurable. I have and will continue to recommend them.

celtickelly12

8 de jul. de 2012

I gave Buerkle Honda all 5's because, once again, I have had a terrific experience with all those involved in my recent lease of my Honda Accord. My finance person Josh is new and was extra careful preparing my lease, which I appreciate. He took the time to answer all of the questions that I had at that time. I would like to take this opportunity to say what an excellent representative Buerkle Honda has in Mr. Rick Feist. Rick really listened to what I was looking for in a vehicle and matched me with my Accord. He is exemplary in the customer service department, not only during the process, but also afterwards when I have run into him while having my vehicle serviced. He makes himself available for any future questions or concerns I may have, which proves to me that it is not about a quick sale, but rather about building a relationship with the customer that will continue in the future. I look forward to a continuing relationship with Buerkle Honda!Sincerely,Kelly Berg

Bobi Raab

8 de jul. de 2012

I bought my 1st Honda Civic at Buerkle and now just purchased my 2nd Honda Civic. Adam was a great person to work with. He was friendly, sensitive to our needs and was not "pushing" a sale on us. He answered all questions and was helpful. He was genuine and offered to help us with any problems or questions we may have AFTER we bought the car. We worked with several finance people...all were cooperative and wanted us to get the best deal we could. I would recommend Adam and Buerkle Honda Dealership. I would probably see the Honda salesmen more often, but my Civics just keep going and going.

carmelag

7 de jul. de 2012

scott steinberg was courteous and helpful -- never pushy. he tried to meet our needs without being aggressive. the entire process went smoothly and we are thrilled with our new car!

Jammer1005

6 de jul. de 2012

Scott Steinberg has assisted my father in law and as I was looking for a new car, he told me to ask for Scott when I arrived that the dealer. He was helpful, efficient and I will recommend him to anyone I know that is looking for a car.

cndorle

3 de jul. de 2012

Scott and Dudley worked with us over several days to find the perfect car for our son. They had it all ready and all the paperwork ready to go when we arrived so it was a very quick and enjoyable experience.

neeme

2 de jul. de 2012

This is the second Honda Accord I bought from Paulo Neish at Buerkle Honda. He is helpful, friendly and an overall pleasure to deal with. I would definately buy my next Honda from him aswell. He was not the closest Honda dealer to my home and work but he was the best.

saradot

30 de jun. de 2012

Scott was knowledgeable, friendly and sincere. He gave us good advice, listened to our concerns and represented the dealership and Honda very well. Plus he was quite amusing.

Skjojohnson

29 de jun. de 2012

Rick Feist at Buerkle was extremely helpful in the purchase of our Odyssey. We would highly recommend him as well as the delership. We had purchased another new vehicle only 2 months earlier with another dealership and our experience with Rick and Buerkle was far better than our other purchase. Rick took the time to show us all of the features of our Odyssey and did not rush us in any way with our decision regarding the Odyssey or the specific model we selected. The paperwork was handled with ease. After sales service (oil changes only) and questions that have arisen have been handled quickly and professionally. We will go out of our way to purchase from Rick in the future - even if it is a few years with the quality and reliability of our Odyssey it may be!

Train55

28 de jun. de 2012

We enjoyed working with Jeff Glackler. He is very customer service focused. Jeff delivered on everything he promised and kept us informed of the progress in getting our new vehicle ready for delivery.

kdmcgoo88

28 de jun. de 2012

Great experiance, they were very knowlegeable and helpfull with what I needed. They didn't pressure me into something I was not looking for, made sure I was happy with what I was buying!! Highly recomend!!

BillandKathy

27 de jun. de 2012

Thank You Paulo for your GREAT customer service!!! I have bought many cars throughout my life and I can honestly say that purchasing our new Honda Pilot through Paulo at Buerkle took all the stress out of the process. He was very friendly and professional, but not pushy. Paulo knew the vehicle down to every detail and shared his knowledge in a positive manner. He always kept me informed of when he was available; always called back with an answer, and was very fair in negotiating a purchase and trade in price.Thank you Paulo. Keep up the great work and passion for your clients and you will continue to be very successful in whatever you do.

spirosfortis

27 de jun. de 2012

Very friendly, excellent price (even $1000 less than the other dealers. We are very happy with our car and overall experience in your store. Paulo also is very nice.

nubyang1224

27 de jun. de 2012

Chang is absolutely Grrrrrreat!!! He came in early and provide us with excellent customer service. He was very clear with the details of a new car purchase and provided quick and honest answers! I would recommend this dealership and Chang Her to anyone who is looking into a new/used car purchase.

dmkingsbury

26 de jun. de 2012

Purchased a new Honda Fit Sport from Josh and was very happy with the service I received. He first took my daughter and I out for a test drive, then did another test drive later with my wife. He answered all of my questions and was very helpful in searching for a manual transmission model in the color I was looking for. We were able to agree on a price and take delivery the same day - including installation of license plates!

radosg

25 de jun. de 2012

Scott was very polite, curtious, and very professional. He answered all our questions satisfactorily. I would recommend this dealership and would identify Scott as the person to see.

Douglas Sanders

23 de jun. de 2012

My wife, Mary, and I had researched crossovers to replace her Subaru Outback. No leg room for me, 6'2". We already initiated negotiation with Duluth'd Honda dealer, living up Lake Superior's shore by Grand Marais. We then traveled to St. Paul for family events. Our son recommended contacting Buerkle for model options and a possible test drive. Chang Her responded immediately. Buerkle is lucky to have this guy. He gave us quick, professional responses to questions, test drive etc. A big edge Chang had over Duluth was his a timely, detail summary of a net price including all taxes and fees for a selected vehicle. Mary had borrowed the Honda CR-V manuals from Chang one day before delivery to us. She wrote a prolific list of questions. Even though I had answers about some of her questions, she wanted to hear from Chang. Upon the next day's delivery of the vehicle to us, Chang, with enthusiasm addressed every question Mary and I had. His review of our new vehicle features was most helpful.THEN, upon driving back to Grand Marais, June 19, 2012, through the ten inches of rain in Duluth and Two Harbors, we arrived back home. Flooding was imminent at times along Highway 61/ We made it within minutes of Highway 61 and other roads being closed. Undoubtedly, we are now bonded to Chang Her, Buerkle, and our Honda CR-V.

katiefloyd

21 de jun. de 2012

I have bought my last 7 cars from buerkle honda, and the last 2 from scott steinberg. I have always had great service from this dealer, and not one bad experience.

2e3l9m5

21 de jun. de 2012

We were looking to buy a new Honda Odyssey. We priced one at another dealer and decided we should be fair and give the local dealer a chance. Scott Sprecher was the saleman we connected with on our visit and we were glad we did because he was calm and not pushy at all. Scott gave answers to our questions, took our phone calls later and in general was very helpful and friendly. We felt he listen to us, gave us a fair deal on our 2007 Odyssey toward a 2012. Also we did our final paperwork with Scott Bohnen and he too was not pushy and was very nice. This is our 6th Honda, so you see we are loyal to Hondas as they have served us well. Thanks for a good experience.Bob and Kathy

BACK1FUT

19 de jun. de 2012

Chang sold me a 2011 honda accord. When I was in for service for my 2010 civic my wife and I had a chance to sit down and work with Chang on her next vehicle. Possibly a CRV. Very impressed with that vehicle. Took it for a test drive and she loves it. The numbers just are not right for now...Chang did an excellent job on explaining the options of financing. Just going to wait for now on that purchase.

kellykay04

18 de jun. de 2012

The first thing I liked when I entered the dealership is they let me look at the van on the showroom floor and didn't accost me. Once I decided I was interested in the Honda Odyssey, I then asked to speak to a salesperson and Rick came right over. Rick answered every question I had, took me out to see the different models on the lot, and never once tried to push me in a specific direction. I made an appointment with Rick to bring my husband back and even after the two of us returned from our test drive Rick did not push us to try and get a deal done. He simply asked us if there was anything else we wanted to accomplish that evening. It was a great experience and having Buerkle Honda associated with the Costco Auto Buying Program was wonderful. We would definitely do business with Rick and Buerkle Honda again.

snewman009

17 de jun. de 2012

The sales staff was friendly, not "pushy", and very helpful. He answered all questions and matched the financing rate for which I had been pre-approved. The financial staff however, was really pushy with regard to extended warranty options. Turned me off completely.

carol sorensen

17 de jun. de 2012

Amy was outstanding in providing exactly what we needed. We knew the type of car we wanted, and she listened well, and efficiently made the car-buying process easy, answering any questions we had. The most positive experience we have ever had in buying a car! She's the best!Carol and Niels Sorensen

debanderson

15 de jun. de 2012

Josh did a great job....would highly recommend him if you are using this dealership and purchasing a Honda...Went above and beyond to meet our expectations....did a great job of explaining everything about the car before we drove it off the lot...This is our second time using this dealership...if we are going to purchase another Honda we would definitely use this dealership and work with Josh again!

AliciaCole

15 de jun. de 2012

Scott Steinberg was very upfront and real about what my options were as a buyer. He suggested appropiate options that were best for me and my situation. Overall the Buerkle Honda dealership was very professional and helpful and I would highly recommend them for any car needs.

hshannon

13 de jun. de 2012

We keep returning to Buerkle Honda and Scott Steinberg for the best product and a great sales experience. Scott is honest andalways takes care of his customers with excellent service.

glenisebeltz

11 de jun. de 2012

We would like to express our appreciation to Jeff Glacker for the great service he gave to us recently. We were already leasing a '10 Honda Civic and had many questions about the process of re-leasing a 2012 Honda Civic. He was knowledgeable, personable, and efficient. We left with a very positive image of the staff at Buerkle Honda

cgartner

9 de jun. de 2012

Working with Scott was great and he ensured a way to work wtihin my budget. I found his professionalism as well as friendliness to be very personal. Ryan was aso great to work with in the Finance department,

bbucha

9 de jun. de 2012

All of the Buerkle team that we worked with were very pleasant, friendly and not pushy.The loan we obtained was also easy to apply for.When we could not submit the online form Chang Her helped us submit the loan application.Overall the service provided was professional and easy to deal with.Your loan group offered us a competitive rate which made our decision easier to buy from Buerkle Honda.We were also offered an attractive price that also caught our attention to seriously consider doing business at your dealership.Chang also did a wonderful job familiarizing us with how the various items on the car function.My wife and I would like to thank your team for making the buying process enjoyable and easy!!!!!Thanks,Bob and Barb Bucha

lln7618

8 de jun. de 2012

I needed to purchase a new car and had a very good experience at Buerkle Honda. The sales person was very knowledgeable and answered all my questions. The price I ended up purchasing my Honda Pilot was fair. I would definitely recommend this dealership!

suevang

8 de jun. de 2012

My purchase was easy and smooth. The dealer provided valuable knowledge of my purchase and was very patient with me and my parents. I noticed he had a long day, but his priority was to meet my needs and helped walked me through to make an excellent decision in purchasing my first new car. I am very satisfied with his service. I will most definitely come back and recommend family and friends to come back to this particular dealer. When a customer walks in, they want someone like Chang to greet them at the door right away with a friendly and cheerful smile! Thank you very much!

Malcolm1983

8 de jun. de 2012

Amy was the ideal sales person she listened to exactly what we were looking for and showed us the different options and answered all our questions! Another great quality was when she did not know a answer she did not act smug like some other car sales people we have dealt with instead she went and found out the answers! At no time did we feel pressured and we even waited in the sales floor especially to deal with Amy. I would highly recommend Amy to anyone who wants a great experience and honesty when purchasing a vehicle. We will definitely be contacting Amy when the time comes to get our next car.Thank you so much Megan and Malcolm

Bertadear

7 de jun. de 2012

Scott Steinberg was a very thorough and knowledgable sales person. He was able to explain the changes in the CR-V and all of it's new features. He gave us the best price in our area and went through buying options. We did buy a couple of extra items from his recommendations. We have been extremely pleased with Bruerkle Honda in buying and servicing our Hondas. We have bought 3 Hondas from Bruekle in the past seven years. We will continue to use Bruekle Honda for service,knowing we will get to best service and price.Roberta Schmidt

ronhogfan

7 de jun. de 2012

scott was very nice, no pressure,explained everything and kept us in touch about when car was ordered etc. I would recommend Buerkle to a friend I like the way he stays in touch after sale.enjoyed the cr v thus for

new car 2012

6 de jun. de 2012

Chang was very helpful and quick in getting our new car purchase completed with a few days. We are very happy with the car and his services, we have recommended this dealership to our friends and family.Chang was very thorough with the new feature/function on the car, we probably spent more time going over all the exciting things that the car has then signing the paper work.Ryan made our paper work process very smoothly, we were in and out within 10-15 minutes. We love our new car, thank you

Aaron Vogt

6 de jun. de 2012

I had an appointment at Buerkle Honda to get my oil changed at 11am. I came in at 10:30am and told them that I had a tee time for golf in Wisconsin at noon could they see about getting me in earlier. With no questions asked they took my 2006 Pilot and changed the oil and washed it in under a half hour and I was able to make it to go see my friends and play the best round of golf I have ever played. It all started with the people at this dealership who got me in and out really fast so I could enjoy my day off of work. Thanks Buerkle Honda! You just made a new customer for life!!!

katiegiefer

6 de jun. de 2012

Everyone at Buerkle was so wonderful to work with! The customer service was great from the first time we stepped in the door. Paulo was so cheerful and friendly everytime we worked with him! He was extremely knowledgeable and thorough. Both Paulo and Scott were great at educating us on everything and anything we had questions about. They were very honest and kind and never once seemed pushy, and to me that is HUGE!!! Paulo and Scott made what I have known to be a dreadfull experience, a wonderful one! I will definately recommend them to everyone I know and I will be buying more vehicles from Buerkle Honda in the future thanks to them!

reddavis

3 de jun. de 2012

My wife and I had a great experience working with Paulo on the purchase of our new CR-V. He was very knowledgeable about his product and helpful in answering all of our questions. He did not use any pressure to get us to buy the vehicle. I would definitely work with Paulo again in the future and strongly recommend him to anyone looking for a Honda in the Twin Cities.

voigt85

2 de jun. de 2012

This is my second new car purchase from Buerkle. Paulo was outstanding to work with. I visited the dealership twice before deciding to buy and Paulo was patient and helpful and spent time with me so that I could get comfortable with the model and trim I eventually ended up buying. Paulo was professional, easy to talk with, knowledgable and patient...everything I needed in helping me make this decision to buy a new car from Buerkle. He is an asset to the dealership!

ajsjader

1 de jun. de 2012

This is the second time we've purchased a car from Chang Her. Need we say more? Even though Chang was busy with two other groups, her made time to attend to our needs. We feel that he was fair, honest and not pushy. Ryan Brown in finance was a great to work with as well.

Rickyjohnson11

31 de may. de 2012

Josh was very helpful and was very patient with me. He answered all my questions and was a pleasure to work with! Highly recommended to anyone

clmaster

31 de may. de 2012

Having had previously purchased a vehicle at Buerkle Honda, I was certain that we would be well treated. I was not disappointed. Scott Steinberg is at the top of his class as a salesman. We do notlike being pressured and were not. Scott was very helpful in making our selection which resulted inour purchasing a more suitable vehicle. We feel we got the right car at a good price.

jackie.gardell

31 de may. de 2012

My husband and I were in the market for a new mini van. We had been very satisfied Dodge Caravan owners (5) since 1990, but after doing a little research decided to compare and test drive a Honda Odyssey. Upon entering Buerkle, we were greeted by Paulo Neish. Paulo answered all of our questions, quickly arranged for us to test drive the Odyssey, and quoted us a price. There was NO pressure and NO game of "checking with the manager on pricing", just a very pleasant, personable, honest, informative approach to sell us the Odyssey. After we left Buerkle, we did continue to "shop" other dealers and brands for a few days, but returned to Buerkle to purchase the Odyssey BECAUSE OF OUR EXPERIENCE WITH PAULO NEISH. Thanks Paulo!

PamQuinn

30 de may. de 2012

We received quick response to our questions about the Honda CRV to compare price and amenities with Toyota RAV4. Chang Her had a car ready to test drive when we made an appointment to meet at the dealership. He gave us all the details we needed to make a decision and was able to find us exactly the car we preferred - all within one week! He was very helpful to have the car and preliminary paperwork ready for us to complete the purchase without excessive sales pressure. We will continue to have our 2003 Honda CRV serviced at Buerkle and anticipate many years of driving the new one.

Tnjkruse

29 de may. de 2012

We were well received, we got all our questions answered, the employees were patient with us and kids, no pressure but a lot of info.

gdlessard

29 de may. de 2012

Working with Rick Feist is a wholly positive experience. From the beginning, he was very friendly and easy to work with. He showed great knowledge about features and operations at the time of possession. When presenting the different options for protection plans, his demonstrations were good and he had answers to all our questions. Overall, a joy to work with!Scott was very friendly and openly appreciative of our organization. He took to time to crunch some numbers for me and was very organized, making the paperwork process a breeze to do.Overall, being the first time dealing with Buerkle Honda (I bought my previous Honda from a different dealer), I was very pleased with the Customer Service that your team offered and will a) return there for all my service and b) recommend your dealership to any future Honda owners that I know.

judith lund

29 de may. de 2012

The salesman that I had purchased two Honda Odyesseys from had retired so I was given Scott to be my salesman. He was a great person to do business with and would highly recommend him for you to see if you are in the market for a new vehicle. The dealership is first class and I sure that you will be satified with the way that they do business.

thekohns

28 de may. de 2012

Scott was very helpful, informative and what I liked most was that he was not pushy. He had a good sense of humor even when my husband sprayed him in the face with the windshield wiper fluid! He was patient and I feel comfortable enough to stop in if I have any further questions ..now he may cringe when he sees me because I ask lots of questions, but I am sure he would smile and answer them. I look forward to working with you in the future and I look forward to another 19 years of ownership. Great sale this weekend--that was the deciding factor!Our Best, Benji and Janine KohnPS. I would be willing to do a commercial for Honda since I have owned mine 19 years and 330,000 miles!!!! Feel Free to call!!

tjcostigan

27 de may. de 2012

My husband and I were looking for a CRV and we don't like to be rushed. We like to take our time. Josh was kind, professional, patient and genuine in his interaction with us. We very much appreciated his energy, guidance and suggestions. Thank you Josh! Terri

b.whereatt

26 de may. de 2012

We enjoyed working with Amy. She was not a pressure saleswoman. She explained all the options and let me make my deision. She gave us a thorough explanation of the CR-V's features when we picked up the car. She took her time with us to make sure we "got it" and invited us to come back and see her if we had any more questions. We highly recommend Amy Childers. Penny and Bob

Denyap

26 de may. de 2012

I went in to learn about the current lease plan offered by Honda. It seemed almost too good to be true to be able to drive a first rate new car for nothing down and a reasonable payment. Rick was very helpful, explaining how and why it works due to the high re-sale value of Hondas. He gave me the facts and more and took the time to make certain I understood ALL the details about the lease as well the vehicle itself. This was by far the most enjoyable vehicle procurement I have ever experienced in 40 years of changing cars. Rick went beyond my expectations during the process and it only took a couple hours from entering the dealership to having a deal I was very comfortable with. I will be happy to recommend Rick and Buerkle to anyone looking for quality in a vehicle and a dealership.

rprayfrock

25 de may. de 2012

Just had another great experience at Buerkle Honda! Can't say enough about the top-notch treatment I received from Rick Feist as well as the Dealership. If I gathered my entire auto leasing and purchase experience from other dealerships over the last thirty years none could even compare to the terrific purchase experience and treatment from Rick and Buerkle Honda. Nice to know you will never be just another number at Buerkle. Loyalty goes both directions here. Rick thanks again for another truly pleasant purchase experience. See you when my wifes lease comes due.

sandyj

23 de may. de 2012

This is the 4th vehicle I have purchased from Buerkle Honda and the people there are one of the reasons I keep coming back!!! Rick Feist was a delight to work with. I looked at 4 diferent small SUVs. Rick was knowledgeable about all the brands and could nicely point out the differences. He never said anything negative about the other vehicles and I felt no pressure in purchasing my new CRV. The quality of the Honda CRV cannot be beat. I chose my options and felt comfortable I had made the right decisions for me. I felt I got great support from Rick. The biggest surprise was it arrived here a lot earlier than anticipated and I am enjoying this new ride. Rick has done great follow up which I really appreciate. I also worked with Scott Bohnen on finanacing and again could not have been more pleased. I wanted the extended warrenty and felt no pressure to get that. What can I say - Buerkle Honda is just a great place to buy a vehicle and the people who work there are the reason.

Hollee

23 de may. de 2012

Chang contacted me within 12 hours after I completed a Costco Auto Sales request. Though it was an hour drive to Buerkle from our home, I would do it all over again. Chang was incredibly attentive, knowledgeable, honest, and, most of all, truly cared about getting me the best price for everything I wanted in our new Odyssey. He was incredibly honest, to the point where he convinced me I didn't need the Touring over the EX-L with RES. I was overwhelmed by his candor and friendly demeanor. Unfortunately, they weren't offering what we wanted for our trade-in (they weren't the only ones), so I went to another dealer, but I have already HIGHLY recommended Chang and Buerkle to everyone I know and encourage anyone in the market to visit Chang. He will take care of and look out for you. I didn't feel this way from the other 4 dealers (Chrysler and Honda) I visited; I felt like I had to take a shower after dealing with some of them. Chang (and everyone there) was so kind and honest, an experience that is rare for a new car purchase. Call Chang and Buerkle Honda...I will do so if we're ever in the market for another Honda.

BBRew123

20 de may. de 2012

We are repeat customers with Buerkle and Paulo makes the car buying experience very enjoyable. We are repeat customers with Buerkle and Paulo makes the car buying experience very enjoyable.

pauline liesenfelt

19 de may. de 2012

We felt fortunate having Paulo as our sales person. We would give him a higher rating than 5 when it comes to his overall knowledge of the vehicles. Excellent salesperson who was attentive to us from the beginning to the end of purchase. The finance officer that worked with us thoroughly explained the necessary paperwork. Positive experience overall.

andybon

15 de may. de 2012

I purchase vehicles for my corporation and recently had my first experience with Buerkle. I worked with Paulo on a new CRV and it was a great experience. He was knowledgeable and an excellent communicator. I would highly recommend Buerkle as a quality dealership.

arafter

15 de may. de 2012

Chang was fabulous! Helpful, friendly, and informative. He was very professional and was flexible when working with us. Thanks - we'll be back for the next car!

andrewcara

14 de may. de 2012

Paulo was extremely helpful and knowledgeable throughout the whole process. He helped us get the Honda that met our needs. It was nice that he set up the bluetooth and went through everything on the inside before we drove it home. We love it.

ringkl16

14 de may. de 2012

I thought that you did a very good job and you did a wonderful job answering most of the questions that we had. I was pleased with both of the people that we dealt with while buying our Honda Civic. I strongly recommend this dealer!

KmFuller

14 de may. de 2012

I enjoyed working with Kate Braun. I felt very comfortable working with her. I felt that she was honest & trustworthy. She didn't push, she listened to what I wanted and patiently helped me through the entire process (it's been 13 years since I got my last car). She also helped me through the Costco discount. She kept me informed as to when my car might arrive. I was very pleased with Kate's professionalism & down to earth, easy to get along personality.

demeteka