tomcontrevo

19 de nov. de 2016

Just picked up a 2017 Elantra from Burns. I needed a small vehicle for limited use and decided based on features and price the Elantra would be perfect. I walked into the dealer at 6:30PM, test drove, worked out a price, and was out the door with all paperwork signed by 9:00PM. I couldn't drive the vehicle home (wasn't trading the vehicle I came in with) so I picked it up at lunchtime the next day. The team demonstrated everything in my new car and I pulled away less than an hour from when I pulled up. In my opinion this is how it should be done.

hcsharf

19 de nov. de 2016

Longtime customer. The cars are great, the service is great. The place to go for a Hyundai. Sal, my salesperson now and before, remembered my needs and showed me what I wanted. I am very happy with my new Elantra GT.

acorrato19

19 de nov. de 2016

My experience was great. Mark Iacone worked with me until I happy with my deal. He did everything within his power to accommodate my needs. The rest of the staff was courteous, kind and helpful. I will definitely look to buy/lease another Hyundai in the future.

BARBIE

18 de nov. de 2016

No hassles , no pushing me to buy something I did not want. The entire experience was very pleasant and very professional. i love my new car!

brucehabron

17 de nov. de 2016

I had a terrific experience at Burns Hyundai when I purchased my 2017 Elantra . Very Professional . Very friendly . Very Helpful . Made buying a new car very easy . I would and will recommend Burns to everyone

richrmmad

17 de nov. de 2016

Everything went well. I had a good experience in choosing the car I wanted. Sal was very helpful in helpng me choose The car I wanted and the color. I have leased 3 cars at Hyundai now. Thank you Sal.

owl7771

14 de nov. de 2016

We were not looking forward to purchasing a new vehicle, however, Burns Hyundai staff made us comfortable right away. Most dealerships are pushy and you leave with a sour taste in your mouth. Not at Burns, we had an enjoyable experience that will have us coming back for our next vehicle. Thank you Burns Hyundai.

cynthiaritchie

13 de nov. de 2016

Rich determined my needs for a new vehicle and went above and beyond to assist with providing details and features on each model, along with providing a decent test drive to try out various models. Very friendly, personable, and funny. A great experience overall!

Andrew543

12 de nov. de 2016

Extremely easy and stress free experience. Our salesman Rich D was very knowledgeable and helpful. Very happy with our purchase and would definitely recommend Burns Hyundai as a top notch dealer.

kelly.feinerman

11 de nov. de 2016

I had a great experience again with joe and the burns Hyundai staff. I love my car. I will definitely buy from here again! They're the best

lorinm26

11 de nov. de 2016

Brian helped my fiance and I decide on a new car. He was very helpfull and honest and i work do business with him again.

youngwine

10 de nov. de 2016

Our Sales Consultant Wayne Bullaro was very, very helpful. He made a rather difficult task fast and easy and all the while in good spirits. He is to be commended !

lois-canter

10 de nov. de 2016

Totally happy! Love my car is was treaters with courtesy and enjoyed the time I spent at the dealership. The car is great on gas and I enjoy driving it!

mariettaf2005

10 de nov. de 2016

I had the most wonderful car buying experience of my life. Everyone was helpful and most of all fun. I was there with my sisters and we loved the cars and the people so much my sister bought a car too. Ann Marie was fantastic I never had a better time. Love your dealership

doctordiet

9 de nov. de 2016

Salesperson knowledgeable and professional Staff answered all questions. A very good buying experience. I was treated well by all employees with whom I came in contact.

chelsea6238

8 de nov. de 2016

We were pleased with both the service and the vehicle purchased. Other family members have also dealt with your organization and have been satisfied. No complaints

bblcjc

6 de nov. de 2016

Once again, I bought another Burns Hyundai car because Sal and the Repair Shop met my financial and mental needs! I strongly recommend my friends to work with this dedicated dealership!!!

debbie.newman55

4 de nov. de 2016

I came in with a list of "must haves", no money down, and a budget. My salesman managed to exceed my expectations, and I could not be happier. My experience from start to finish, was friendly and professional.

glosaul

4 de nov. de 2016

wonderful experience. they are the best. I enjoy all the people there especially my salesman who is very professional. He followed up with everything that needed to be followed up

kingofbreaks

3 de nov. de 2016

I would recommend this dealership to others. I'm very happy with the experience I had here. It is the reason that I am a return customer

julialeigh93

3 de nov. de 2016

I had a wonderful experience at hyunadi. My parents had already bought a gensis earlier this year so coming back and working with wayne was a pleasure. He told me all about the cars I was interested in and recommended what best fit my price range. We test drove both cars I was interested in and narrowed it down to my favorite option. He worked hard on my purchase and took the time to understand my financial needs and accomnidations.

johnforst

2 de nov. de 2016

My 4th Burns Hyundai. They got better with each purchase. No time was wasted. Extra items needing attention were taken care of. Rental car was returned by sales person and he prepared additional paper work for military conformation.

eric9038

1 de nov. de 2016

Overall I had an excellent experience at the dealership. Ed, my salesperson, was very engaging and of great help. He kept me informed throughout my purchase process and all information was straightforward and clear. I would highly recommend this dealership to family and friends.

jenn0317

31 de oct. de 2016

Amazing dealership! Very thorough and upfront and detailed. Worked hard to get me into a great vehicle! Very satisfied with the help of setting up the car with all the luxurious electronic devices.

dwaszew

30 de oct. de 2016

Thank you, Vanessa, for making this an enjoyable experience. I love my new SantaFe Sport. You were very informative and showed me how to use the Bluetooth, radio etc. I am getting great gas mileage too!

candracornish2002

29 de oct. de 2016

Brian Stanton was a very knowledgeable salesperson and I enjoyed the buying experience at Burns Hyundai. I would definitely recommend someone to consider buyer a vehicle from this dealership.

jlr5357

28 de oct. de 2016

Great service very friendly. This is our 3rd purchase from Burns. Salesman very professional and friendly. We have numerous visits for service and never had any issues

J-Sal

26 de oct. de 2016

I've had three cars from Burns and all my services are done there quickly with no issues or dissatisfaction. Would definitely recommend them for any car that needs service.

a.brennan1031

23 de oct. de 2016

Love my new car! Everyone was wonderful, especially my salesman! Very friendly people. They took care of me, my trade in, and made the purchase process easy.

serenelli.chris

22 de oct. de 2016

Needed to replace a vehicle quickly Burns was attentive and efficient appreciated the time taken to work the deal and the options available in terms of vehicles

elaineandjoan

22 de oct. de 2016

We purchased several Hyundai Santa Fe's at Burns and have been completely satisfied with the experience. The staff is professional and friendly. Even though we live in Philadelphia, we have our vehicle serviced at Burns because they exceed our expectations.

carbutta

22 de oct. de 2016

Great experience purchasing a new Hyundai. My salesperson wasn't pushing any car on me, he wanted me to be satisfied with every detail of the car. Hats off to Mark Iocona.

erncass

21 de oct. de 2016

I worked with Talebi for the purchase of my new sport sonata. It was a great experience from beginning to end. I recommmed Burns Hyundai

gcaren

21 de oct. de 2016

This was our second time leasing from Burns Hyundai (and had serviced a third, used Hyundai there prior). It's a great local dealership. We like the size and welcome feeling, not often found at car dealerships. We worked with Ed Dimonte, a seasoned auto expert that joined Burns in the past 6-12 months. He was warm and responsive to what we were looking for and how we wanted to experience to go - and it went just great.

Cocoa22

21 de oct. de 2016

Brian Han was my sales rep and did an outstanding job. I gave a full review on the prior page. He was very thorough and helpful in understanding my vehicle needs, budget and overcoming some of the issues that came into play because of the trade in with my Ford Focus and negative equity. I found him to be a real advocate in working with me and Finance to come within my budget and deliver the model and lease option that would be best for me. The managers I met were very welcoming and helpful as was Finance.Taylor provided a great tutorial so I felt very comfortable driving my newly-leased Elantra home. Thank you Burns Hyundai for a great first experience with Hyundai and your dealership!

bmcgory

19 de oct. de 2016

I needed brakes and an oil change and it was recommended that we have the brake pads replaced and the fuel line flushed. We were also due for a fuel injection service and it was recommended that we had the wipers replaced which I noticed that morning were not wiping very well.

jerzygrl70

18 de oct. de 2016

Overall a great car shopping experience. I really appreciate the help regarding my unfortunate situation after an accident them left me without a car. Will continue to recommend and purchase in the future from Burns.

j.gryniuk5

18 de oct. de 2016

The service was great and quick exactly what I was looking for, everything was laid out for me very plainly and easy to understand I never felt pressured and the focus was on meeting my needs

Karen

17 de oct. de 2016

I am thrilled with my new car. Andrew took great care of us. Bob from finance was very through with our documents. A wonderful experience.

eeyore5o

17 de oct. de 2016

I already answered all your question BUT everyone that we were in contact with at Burns was helpful and professional. WEARE VERY happy with the selection we made. We will be seeing you soon for our service.

loum2000

15 de oct. de 2016

The service at Burns Hyundai was superb. Everyone was very courteous. My wife and 2 children were with me during the purchase and were all treated extremely well. Joe Pagnotti was very knowledgeable with each vehicle we spoke about and was very cooperative and patient. It took a little longer than expected to get through all the paperwork; but they were extremely busy that day and did a very good job at getting us into our new car. I can't say enough good things about Burns Hyundai. I visited many dealers before settling with the Hyundai Sonata and the only reason I went back to Burns is because of thei customer service. There were other dealerships closer to my home; but I decided to go to Burns. If I decide to buy another Hyundai in the future I can guarantee I will visit Burns again. I would like to reiterate that everyone at Burns provided excellent customer service.

mcdonpg

15 de oct. de 2016

I had a great salesperson, Brian. He was extremely helpful, pleasant; he even offered to order some food for myself and my family. However, I spent what seemed like an inordinate amount of time there. I was there so long, my sister finally went home. I was not even taken to the area where the cars are kept. They just drove them out to me. I had bought my last car there and was able to walk around and look at the various cars. Did not like the new procedure. Mr Ghandi, who took care of the finances, was also extremely nice and very informative.

neevasquez1016

14 de oct. de 2016

We had Excellent service!! A Great Salesman! And I Would highly recommend Burns Hyundai to friends and family! We Will definitely come back again when we are looking for another vechicle.

paloma75

14 de oct. de 2016

The entire process of purchasing a car through this dealership was so much easier than ever before. The standards by which Burns operates its business are impeccable. My mom bought two cars in the past, and I now have two Sonotas, both of which I love.

Barmi

12 de oct. de 2016

Very bad reception. Never no price match. no respect to the loyal customer. always make the people stop by their showroom by saying all the lies.

grif1957

11 de oct. de 2016

Every one at Burns Hyundai went above the call of duty to make me a satisfied customer and a customer for life. Special thanks to Vanessa, and Linda Levins and Vin.

avlkts3

10 de oct. de 2016

Had a great experience bying my car and burn Hyundai keep up the good work I love the car I am in and a great service

Fletcher1

9 de oct. de 2016

This dealership creates a relaxed atmosphere where you don't feel pressured. This was my 5thcar from them because after we buy a car, the service department is very nice and helpful. I feel like I can trust what they say. Never had a problem.

imkbdesign

8 de oct. de 2016

Very pleased with the experience & my new car. Andrew worked to make the car affordable for me and work for the company. This question has now made me unhappy I do not want to give you 25 words (55357)(56865)

arlene.esposito1

7 de oct. de 2016

I would definitely recommend Burns Hyundai to anyone interested in buying a Hyundai. Our experience, with everyone we came in contact with, was very professional, courteous, and knowledgeable.

andrea3

6 de oct. de 2016

A pleasant experience, spent a lot of time with me and was not pushy at all. Test drove several cars but this was never a problem. Helped with getting me set up in the car and cleaning out my previous car. I have bad legs and walk witha cane. When my legs got to tired to walk my slaesman went out of his way to optain anything that i needed.. Also must say that the Finance gentlemen i dealt with also went out of his way for me and also turned out to be a pleanat experience.

cat60

5 de oct. de 2016

Excellent experience. Love the car. Good team at Burns Hyundai.They go above and beyond to work with you. Dealership is pleasant and upbeat. Good location.

lougourmet

4 de oct. de 2016

Everyone at Burns Hyundai were most accommodating in every way and exhibited excellent product knowledge along with the various financial arrangements. They were very anxious to assure that I understood all the key features of the Elantra and did so in an easy to understand manner

Car Customer

3 de oct. de 2016

Great car buying experience - friendly, attentive staff. Fair price negotiated in a timely manner. Everyone involved in the process was great to work with - thorough and informative staff.

bpanzino46

2 de oct. de 2016

Mark Iaconna was very professional and helpful with all my questions and concerns. I will definetely recommend him to any of my family and friends looking for a new car. I can't say enough about the personnel at this dealership from the Manager to the man who put my tags on...professional and pleasant! Kudos to Burns Hyundai. Barbara Panzino

vivian.dim

1 de oct. de 2016

Overall, this was a great experience. The salesmen were polite and friendly, and they answered any questions that I had. Best dealership experience I've had.

insulator14

29 de sep. de 2016

I had a good experience at your dealership..salesman was very informative as well as the finance guy..i am very happy with the deal i got ..ty

jameskirkd

28 de sep. de 2016

Nice atmosphere and the sales man was very good. The was also a finance person there can't remember his name but he was filling in. He also was very good.

kamu791

28 de sep. de 2016

We worked with Sal on our purchase and the experience was very relaxing. He gave us his undivided attention and answered all our questions patiently. He demonstrated a great passion and sense of pride when talking to us about Hyundai brand. Great finance department too.

bub1948

28 de sep. de 2016

Ann Marie was a pleasure to work with and would return to buy my next car from her. She kept me informed about every step in the process

jlist2010

28 de sep. de 2016

The service at burns was fantastic. Annmarie was very knowledgeable about the car and any questions. Taylor was awesome at setting my phone to the Bluetooth and any questions I had about bluelink and apple CarPlay. All in all amazing service and employees.

cathfinn03

28 de sep. de 2016

From start to finish, my experience at Burns Hyundai was excellent and I would definitely recommend friends and family to this dealership. The GM is a wonderful person. Andy was so patient and kind and very knowledgeable.

ianbertucci

27 de sep. de 2016

I went in looking for a car that I saw online and got it for the price range I was looking for. I am very happy with my purchase

azeigler93

24 de sep. de 2016

My car buying experience went smoothly and I got the exact car that fits my needs. Andrew was efficient and made the process of leasing a new vehicle very easy for me. Taylor was also very helpful by thoroughly going over the features of my new car with me. Bob went over all of the official documents in an extremely organized manner. Thank you all!

econtarino

24 de sep. de 2016

The transaction was handled professional and fairly. I had an appointment and was addressed timely. Overall, the experience was excellent. I had questions after the sale and those was handled quickly and provided me with all then information that I needed.

mardf

24 de sep. de 2016

Good experience good price smooth purchase I would recommend them if you are looking to buy a new car very patient and informed of features of car etc etc

tonycbones24

23 de sep. de 2016

John Campbell was very polite and very understanding of my needs and Sal was very excellent answer my question. sal was friendly and did not pressure me in buying my new vehicle. The staff was awesome great job guys.

ccdive1

23 de sep. de 2016

Great experience. Always treated us with kindness and respect. Andrew was wonderful sales rep who worked hard to make a deal work for us. Would recommend this dealership.

elacy811

23 de sep. de 2016

This was everything I could possibly hope for in the leasing of my first car. Everyone was incredibly helpful, the process went very smoothly, and the car itself has been excellent.

alicia.tadley

21 de sep. de 2016

Brian S and the whole staff at Burns were incredibly nice and helpful. Brian suited me in the right car for my needs, answered all my questions, and more. I will definitely tell everyone looking for a new car to check Burns Hyundai.

Clarosa1968

20 de sep. de 2016

My Visit at Burns Hyundai was very nice experience Would Recommend to all my Hyundai Owners!! Jason Allen Is Very Nice n Courteous I am Definitely Returning back to Burns

TJ

20 de sep. de 2016

Patient staff, attentive staff made experience great. No haggling, no pressure, very friendly staff walked us through the process quickly and efficiently. Helping us understand the entire way.

do3sandra

19 de sep. de 2016

Great experience! When people promised to get back to us, they did so and were prompt about it. We were pleased with the experience and would return even though the dealership is a fair distance from our home.

lak578

19 de sep. de 2016

The dealership was extremely professional yet personnel and very attentive they listened and helped me with all my questions and requirements for the car and comparisons

lit3base

18 de sep. de 2016

both the salesman Ed , his manager and the finance person Vin were very knowledgible and professional and clear in their explanations of product and services.

janpowell.1949

18 de sep. de 2016

We have always had a great experience in looking for a car at the Burns Hyundai dealership in Marlton, NJ. My husband and I would definitely recommend this dealership to anyone looking for a vehicle.

mak1718

17 de sep. de 2016

I traded in my 1999 Honda CVR for the 2017 Hyundai Tucson. Seventeen years ago this dealership was Burns Honda! I am as pleased today as I was in 1999 with the personal in the dealership. Andrew was a great salesmen and really wanted to please us.

BuddysCar

16 de sep. de 2016

I wanted a red 2017 Elantra. I wanted one with Bluetooth & Sirius radio. I didn't want the extra coverages the dealership sells and struggled to resist the push, but I did!!

Carol544

16 de sep. de 2016

I found Burns Hyundai to be a clean, well maintained dealership, staffed by a team of professionals who are very helpful and courteous. I highly recommend this dealership.

kristie.porter

16 de sep. de 2016

I had a wonderful buying experience at Burns and would buy another car there. I would recommend this dealer to friends and family. They treated me with great respect.

judithbec

16 de sep. de 2016

Friendly fair and always goes the extra mile to make buying a car a pleasure! Had my car ready and explained features. Everyone there is great from sales to service!

lawmancpa

16 de sep. de 2016

Very pleased with the salesperson Frank Kent, who I worked with to purchase my 2nd Hyundai Elantra at this dealership. Would gladly work with Frank again and would recommend Frank and the dealership to friends looking for a new car.

jjj092353

16 de sep. de 2016

I can say enough great things about this dealership and everyone there. Best new car buying experience I've ever had. Andrew Chinici was great. He was knowledgable, courteous and professional.

reginafoti

14 de sep. de 2016

I've never encountered a dealership who worked as tirelessly as Burns Huundai to earn a new customer. The entire process was excellent to the point where instead of leasing one vehicle as planned, we leased two!

Ayra

13 de sep. de 2016

Jason was awesome. He explained in details what issues needed to be take care of. The job was done in no time. Thx a mil

sped11

11 de sep. de 2016

Great experience from when we walked through the door unti we left with new Elantra. This the 4th time we have been to this dealership and dealt with the same salesperson. Would highly recommend this dealership.

boca1234

11 de sep. de 2016

A great dealership starts with great people and Burns sure has them. They are professional and courteous and do their utmost to help. I strongly recommend them to all my friends.

santir1973

11 de sep. de 2016

My sales person mark was professional helpfully.explain everything to me the way I want it.i am very satisfied with the purchase of my new vehicle

john.reardon10

10 de sep. de 2016

Very unprofessional experience with this dealer. Did not have the car available they told me they had, did not give me an accurate net price offer, lied regarding end of rebate offers, 3.5 hour nightmare in picking up the car, extremely slow to return phone calls. The only positive experience was the tech person Taylor, who did a great job. Love the car (this is my third Santa Fe), but will never go back to this dealer

osggamco

10 de sep. de 2016

MY SASESMAN FRANK KENT WENT FAR BEYOND JUST SELLING A VEHICLE.......HE MADE THE PROCESS ENJOYABLE...........IF THE FINANCE OFFICE WAS MORE EFFICIENT THE PROCESS WOULD HAVE BEEN A PLEASURE.........IF IT WERE NOT FOR OUR SALESMAN FRANK KENT THE DEAL WOULD NEVER HAVE HAPPENED.OVERALL I AM PLEASED WITH THIS DEALERSHIP............

b29propman

10 de sep. de 2016

Dave Eustace took excellent care of the things that needed to be done and also recommended other things that should be done. I will get the other things done soon.

fwawrz3

9 de sep. de 2016

Good all around and pleasant,,, Need I say more. Keep up the good work. See you soon for service on the car. Bye for now.

skgallagher3

9 de sep. de 2016

Andrew was really great; he made my experience very easy, especially compared with previous experiences at other dealerships. I was very happy with Burns Hyundai, I love my new car, and I will definitely be coming back in the future.

crequet3811

9 de sep. de 2016

Purchasing cars is a totally different experience at Burns Hyundai. I did not feel the high sales pressure as I did in the pass, when purchasing other vehicles. I would recommend to family and friends to look at Burns hyundai for there next vehicle.

1chrisopanel

9 de sep. de 2016

I saw Hyundai cars on the road while I was thinking about buying a car.my parents also have this type of car so I came in and Vanessa greeted me and I bought the car.

krallis1

8 de sep. de 2016

My interaction with my salesman was excellent, he was friendly, informative and patient with us answered all our questions and more. My interaction with the financial/closing person was just as pleasantly (a bit lengthy).

mikefoti

8 de sep. de 2016

When we started our car search we were looking to replace my wife's Toyota. I had been looking closer to my home for weeks. I then started looking TrueCar and got a call right away from Burns. Given I had spent a lot of wasted time for weeks I was not easily convinced to come in. So I texted back and forth with online sales asking all the questions that had come up over the weeks prior. After a few days of this and great Followup and responses to my questions. My wife and I decided to go to the dealer. From there things just fell into place. We liked the price and features and even decided to buy 2 instead of 1. Replacing my old car. The long and short of it with cost as one of the number one factors we even upgraded both and paid less for these two leases than we did for the Toyota lease every month. You are doing something right, because we love our cars and now notice them on the roads all the time. It's kind of funny to look at our drive way and see 2 exact same cars different colors in our driveway and right next store see another one in our neighbors. BTW she moved in after we purchased the cars.. From now on Hyundia and Burns will be our first stop instead of wasting time trying to make the right deal for us with other dealers and manaufactures.

danielfoley1973

8 de sep. de 2016

I got an email from Hyndai about A 2017 Hyundai Elantra no money down Advertisement for 179 a month. I took a test drive and was not offered the 50$ that was in advertisement. I was also not offered the 250$ visa card for leasing a 2017 Hyundai Elantra that was in advertisement. My credit score is 750 to 775 and I was offered a 233 amonth at no money down on my new elantra before they would check my credit. and I told them it was excellent. At no time did they ever try to get me the 179 offer a month with even my credit as advertised. We had to satnd are ground at 210 which was rediculous. Very dissapointed that I was treated that way. This is my second lease from Hyundai it might be my last. I can see you losing alot of business if people are treated this way.

seisner1

8 de sep. de 2016

My experience with Burns had always been excellent. This is my 4th vehicle that I have bought from Burns with the last 3 from the same sale person (Wayne Bullaro). He has always made the experience a pleasurable one. When buying from Burns I ask for him. Steve Eisner

flanj

8 de sep. de 2016

The Kull/Burns Group are the very best in South Jersey. My family and I have purchased at least 12 vehicles from them.I have known the Kull family starting with Richard for many years.

trishverna

8 de sep. de 2016

The salesman and dealership were very professional and listened to exactly what I wanted in my new car and they gave me what I asked for. I did my research before I went to Burns and also other dealership. I only wanted a few simple things in my car. Other simply said you can't get that. At Burns they said let them show me how they will get me what I want. Thank you Wayne and Mike.

Marie Mattis

8 de sep. de 2016

Everyone extremely helpful , knowledgeable, and professional. Tala took the time to go over pricing, explained the different components of the car and expedited the entire sale

quinnfam4

8 de sep. de 2016

Our Sales Rep was very professional and courteous and I recommended him to family! Also Mark worked hard to make sure my requirements were fulfilled and my expectations were exceeded. I highly recommend Burns!

summernpage

8 de sep. de 2016

I bought a 2017 Hyundai Sonata a couple weeks ago and the experience was nothing short of AWESOME. My Dad and fiance came along to help with the process. Our salesperson, Anne Marie, was knowledgeable, patient, and professional. She answered our questions (all of our MANY questions) and got us through the entire process. I got to drive the car off the lot all in the same day thanks to her, Taylor, & Bob. I, as most people, know that all Hyundai cars are made well and have an excellent warranty. However, I did not expect my new vehicle to have as many perks and features. I did not expect the staff to be so knowledgeable and helpful. I didn't JUST buy a car... I left with something money can't buy: a GREAT experience. Car buying is almost never fun and I had a blast. I would highly recommend this dealership. Many thanks to the staff at Burns Hyundai.

zippilly3

7 de sep. de 2016

I have been leasing vehicles from this Hyundai dealer for quite sometime and felt that I should have gotten a better deal on leasing. I would have preferred to have taken the Genesis 2017 if the pricing was better on the lease. Given that I have been a continued customer of Hyundai. I hope that when I return my lease vehicle, that the pricing be better and affordable. Overall, I still love the Genesis 2016 and your dealership's friendliness. Thank you

ayoatay

7 de sep. de 2016

My time spent at Burns Honda was comfortable and exceeded my expectations of a car dealership. All of my needs were addressed and Wayne made me feel like I was an important person to him rather than just someone to sell a car to.

Asevera95

6 de sep. de 2016

Frank Kent was great he helped me out in so many ways in choosing the car I wanted . The detailers and detailing shop sucked really bad , they left stains of the product they were using on my car, removed a pinstripe and scratched the crap out of the paint.

mikewiz1962

2 de sep. de 2016

I have a 2013 Hyundai Azera with 50K. The finish on the Alloy Wheels is peeling. Hyundai nor Burns is willing to replace them. It is apparent Hyundai does not stand by their products and I will never purchase another one after purchasing 3 of them. Buyer beware!

lindsay.wanko

31 de ago. de 2016

The dealership is welcoming and clean. The staff is warm, friendly and kind. I had a very positive experience buying my car here and would certainly recommend it to friends and family!

david.ziejewski

30 de ago. de 2016

Marc was fantastic, we were able to work out a fair amount for my trade that I didn't think would be able to happen. Great service

Ulr123

30 de ago. de 2016

Overall good experience except for the three hours it took for the car to be detailed. No sense of appreciation for customer's time. Sales person Ann Marie was great Tyler the girl who showed me how to set up everything in car was great.

Phyllis

28 de ago. de 2016

Employees make me feel more like family than a customer. They truly care that you are satisfied and happy with all aspects of your visit

deehpkns

26 de ago. de 2016

as in my previous statement about Burns Hyundai. I have nothing but kind words to say about the staff there at the dealership. i am always treated with respect and kind never was i force into anything. I would recommend Burns Hyundai to other's.

carpenter, the carpenter

25 de ago. de 2016

s ervice reps. and sales reps.woked to solve my problem and did. I will go to them for my s ervice and repairs. thank you all staff at burns

JOHNNY_NPS

25 de ago. de 2016

Great job by everyone but Sals the man. I always have a great experience when I get a car from Burns Hyundai in Marlton, New Jersey

iam_bobi

25 de ago. de 2016

For over a decade I have been a customer at Burns. I always encourage people to make their way to this dealership. I am somewhat of a high maintenance and demanding person, though understanding most of the time, but in truth it is because of the high quality service and professionalism I observe among the Burns staff who always treat me as if I am their number one customer that I stay. The offices and areas always seem clean, many of the same employees are still working here since before the day I purchased my first car from here. This in part leads me to believe that something must be done right, and I have yet to be let down even once and this is what keeps me returning and recommending Burns.

drbruce52

24 de ago. de 2016

From the time Rich DeCulli met me in the parking lot, it was a great experience. He was informative, kind and had my back to offer me the best deal I could find. Taylor was excellent in teaching me the workings of the computer related phone/stereo system which I was truly clueless. She taught me everything and I actually remember it . Bob Earle is a keeper. What a bright, articulate man he has proven to be and is in the best position for his delivery and in closing the deal. John Campbell was instrumental in obtaining a good price for my lease, and Ed Hessert had given me a good price for my trade. I have no complaints at all. My wife is due for a new lease in two years, we will be back and Rich is our man. Thank you, Dr. Bruce Mercogliano

Jen R.

24 de ago. de 2016

Everyone at Burns was nice and helpful. I love my new hyundai elantra! Sal was great to work with!! I would recommend going to Burns Hyundai!

foxkieran7

23 de ago. de 2016

Choosing my first car kind of frightened me at first because this is the first truly expensive object that I'll have full responsibility for. Vanessa made the whole process of choosing the car so painless and did anything in her power to get me anything that I needed.

Cdifa

22 de ago. de 2016

First oil change was done quickly and all service personnel that I dealt with were friendly and courteous. Would recommend this dealer for purchase and service.

sheehahnj

22 de ago. de 2016

We were pleased with the salesperson, but the wait was really long to see the finance person, but worth the wait, as Vin was knowledgeable and moved quickly. Being older, we were surprised to get all our finance info on a zip thing, It would have been nice to have the choice of hard copy. We were actually looking for inexpensive transportation for me and wee looking at the Elantra. One of Burns managers (I think he was) suggested Isit in the Elantra. I',m so glad I did because after driving a classic TBird, this was an awful fit..altho the car we eventually purchased was much more than we wanted to obligated ourselves to, it was a better fit. I would have been so unhappywith the Elantra We do have to set up a time to install the blutooth and for a detail on the car which was delivered not to our liking. Burns will detail the car and gave us several free car wash coupons.

avadavidmiller

20 de ago. de 2016

John Campbell and Andrew our salesman were Outstanding! These two gentleman were extremely professional and friendly during the whole buying experience. I felt like I was at home.

sbicking69

19 de ago. de 2016

I will highly recommend burns Hyundai to all my family and friends who want a new or pre owned Hyundai. My Genesis is Absolutley beautiful. They did not pressure me in any way!!! I will continue to do business at this dealership

bckpresa

19 de ago. de 2016

I am very satisfied with the entire staff at Burns Hyundai. Everyone was very friendly and professional, my salesman Brian H. was very knowledgeable pertaining to the vehicle and the whole leasing process. Finance Mr. Ghandi and service departments {Kevin} are also very friendly and knowledgeable. I will be bringing my daughter to Burns for her new car purchase later this month.

biggerscreen65

18 de ago. de 2016

Our sales person Vanessa was super friendly..and made our buying experience one of the best one we've had. Would definitely come back again...Thank you again to Vanessa

cindimof

17 de ago. de 2016

Excellent customer service. Dealer rep professional and worked on our behalf. Spent a greater part of the day to meet our needs. Car however received with multiple scratches that still need tending to once tags are picked up.

Gencoupe27

17 de ago. de 2016

As a long time customer of Burns Hyundai, I am exceptionally happy to recommend their sales, service and detail teams in every way possible. All work is completed at honest prices, and in a timely manner. I am offered a free valet ride home as well as pick-up whenever necessary, as the drivers are always respectful of my time. Recently, I took my wife's Tucson in for warranty work on a trim panel that was not fitted correctly from the OEM factory. The panel was replaced that day, however the color wasn't exact. Instead of returning the vehicle to me, they offered a loaner vehicle for as long as it would take to correct the problem, and kept in touch daily as HMA researched the correct part number. When the part did arrive, they had it installed and returned to me as soon as possible, again keeping in touch throughout the process. I was warmly welcomed back to the store, and even received a small thank you gift for my wife as it was her birthday! We both appreciate the 1:1 attention afforded by Kevin in service, Annemarie in sales, and the rest of the team in Marlton. I continue to pass on my praises to all who are interested in a Hyundai, and I wish them ongoing success as #1 in our area. Thanks!

bland.samantha57

16 de ago. de 2016

Very friendly at the door. Cared about what I wanted in a car and made sure that the car I picked out was the right one

rmcnair

16 de ago. de 2016

This is why I keep coming back to Burns Hyundai service: The Customer Service is out of this world. I'm always greeted as soon as I arrive. I get signed in quickly. They let me know when I need additional service, but I've never felt like I was being taken advantage of. The professionalism of the Burns team is wonderful.

skyesuzie

14 de ago. de 2016

I had looked at a Toyota corolla right before I arrived at Hyundai so I pretty much had made up my mind to purchase it. I walked in the door to discuss with Vanessa Tassi about returning my leased 2013 Elantra. I dealt with Vanessa before. I was greeted with smiles and one young man came over to me to help. I approached Vanessa's desk, she stood up, we hugged. How sweet is that! I told Vanessa about the Toyota and asked her to convince me to get another Hyundai. Vanessa was immediately on her feet and she worked diligently to get me a deal that I would love. She was even-keeled, sweet, and calming. I will recommend Vanessa to anyone who asks. Burns is just a great dealership. Susan

jbitman17

13 de ago. de 2016

Overall, I am very satisfied with my experience. Mark helped be pick the perfect vehicle and follow up with me every step of the way.

delellisca

13 de ago. de 2016

As stated in previous comments, My salesperson AnnMarie Marcotullio made the car buying experience totally enjoyable and with her kind way and patience I found the perfect car, a 2016 black Accent with the Pop Pkg.

stefanieanddavid

12 de ago. de 2016

I am always impressed by the people at Burns Hyundai. From Miss Debbie on the phone to the mechanics coming in and out of their sweat box work zone near where I stand to check in, all are courteous, friendly, and considerate. And the quality of work done (with several updates along the way) assure me I am getting a well-run machine back from a well run machine of a dealership :)

reynerscat

12 de ago. de 2016

Richard DeColli and John Devitto are the best. Great guys that go above and beyond to help make the buying experience the best one you could possibly want when purchasing a new vehicle. They just want to make you happy and feel good about your purchase, Especially Mr. Devitto!

wesgpatterson

12 de ago. de 2016

I work in the food industry & I stress to my employees what seperates you from anyone else is the type of service that is given. Then I proceed with this example- "The last time you went out to eat can you remember the servers name"? The answer is typically no & the explanation of that is simple, its because the service was below par or par at best. My point is simple; Wayne, Taylor, Mike, Vin, Brian are individuals that have given me something most people dont get to experience, excellent service! The little things that make someone feel special & wanted is exactly what was given to me. Wayne Bullaro- I thank you for always being availabe to me night or day & am very proud to call you my extended family.

felina1033

11 de ago. de 2016

Sal was so helpful and professional in helping me complete my GAP insurance form. He also explained the new features of the Elantra and compared pricing so I could make a decision.

ktgrl76

11 de ago. de 2016

Most positive car buying experience I've ever had. The pricing was transparent and I didn't feel like I was being manipulated as I have in past experiences. Wayne was friendly and respectful and I would recommend him and Burns to anyone looking for a new car!

jsg0719

11 de ago. de 2016

Everything was wonderful. Vanessa Tassi went above and beyond. I was very happy with product and service. I would highly recommend to anyone. Excellent follow up!

tbigb0722

11 de ago. de 2016

We purchased an Elantra....we are very pleased with the entire process. Frank was wonderful and explained everything we wanted to know. The car is a remarkable vehicle. We are so glad we went to Burns Hyundai. I had additional questions about the radio and they took the time to explain the entire system.. We will certainly buy our next car at Burns Hyundai.

speedy10

11 de ago. de 2016

Everyone at dealership was friendly and helpful. Ann Marie could not have been more professional and helpful. This is the 3rd car that my family has bought from this dealership. Very Pleased

c.cabvas87

11 de ago. de 2016

I've been a customer with this dealership for 9 years and happy to still see great employees helping out and the friendliness of all staff. Great service

knarfalessandro

11 de ago. de 2016

Burns was great. Very attentive and honest. They took their time and answered all my questions. Especially liked that clear view pricing. My sales person was great.

jmmo88

11 de ago. de 2016

In for routine maintenance timely courteous service waiting area clean and comfortable will return for any future service needs, have purchased three vehicles from Burn's to date

ekrauss428

9 de ago. de 2016

We had a good conversation and would recommend Burns. They wanted the sale and did everything to accomadate us. They answered all our questions and gave us more to think about,

w_person

9 de ago. de 2016

My Azera is the fourth car that I've purchased at Burns Hyundai for me and my family. I have always been happy with the overall service and professionalism of the Burns organization, and will continue to bring my business to them.

yushchak

6 de ago. de 2016

Each step was gradual, no distractions; friendly disposition; sitting with Business Manager was pleasant. explained financing; Car was brought in for Luxcare; very satisfied. Taylor was very informative.

trainkrasy2

5 de ago. de 2016

I have purchased several vehicles from this dealership and have been pleased with all purchases. The sales people have always met my needs and worked with me on financing. Service staff is always pleasant and friendly. I would recommend Burns Hyundai and will return in the future.

frankieny05

5 de ago. de 2016

Everything was great, def, be back, I had the best time, easygoing, no stress ,never been easier to buy a car . All the staff was very polite ,,,

rrp.pss

5 de ago. de 2016

This dealership is one we have used for more than a couple of purchases and there is a consistency in how the sales staff deals with customers that makes you feel you are listened to. We did competitive assessments of other makes and models, but also of the quality of the people you deal with, and Burns comes out on top.

hibshmanharvey

4 de ago. de 2016

My experience with Burns Hyundai was a great one. The knowledge that the staff is better than any other dealership that I have been to. I would highly recommend this dealership.

jem.pc

4 de ago. de 2016

AS A "WALK IN" I WAS LEARY OF THE SALESPERSON I WOULD ENCOUNTER. I COULDN'T HAVE BEEN MORE FORTUNATE. NO PRESSURE JUST INFORMATION AND PLEASANT INTERACTION

kihei_00

2 de ago. de 2016

The Hyundai brand has always been good to us. We have owned 3 Hyundais and would recommend them to anyone. They have some of the best incentives.

wiskerk972

2 de ago. de 2016

Great customer service. But spent too long in there. But the result is that I am very satisfied with my car. Had a great salesman. Went over pretty much everything. Very good.

juliusmendoza2009

1 de ago. de 2016

They took care of me for being a loyal customer for 21 years. Great customer service. Quick and easy and always very friendly. Thanks! Burns Hyundai

clearysx

30 de jul. de 2016

Robert Gentile, our salesperson, was friendly, knowledgeable and very pleasant and easy to work with through the process. He helped me get exactly the car and the lease deal that worked for me.

yasminnajeeb

29 de jul. de 2016

I have no words to thanx burns Hyundai to serve customers excelant work specially sulman Hassan is a sincere coprative and have the best way of convincing power to satisfied customers

tubertinib

29 de jul. de 2016

I love my new car it is so much fun to drive. The staff was wonderful. It was pouring when we were leaving and he went out of his way to keep us as dry as possible on the other hand he was soaked.

ccronk

28 de jul. de 2016

Burns is awesome, in and out quick, great service, great price. Everything went smooth without the normal buyer hassle. Call Sal, tell him I sent you!

Velosterturbo!

27 de jul. de 2016

Fast, friendly service. Rich was a joy to work with, very easygoing and made me feel comfortable with the car buying process. Five star service all the way.

adelew

27 de jul. de 2016

over all good experience, but a mishap with the financial personal running my credit when I was not applying for a loan with Hyundai dealership which caused an issue for me. The sales manager Mr. Martinez was able to assist with this issue and put his best efforts forward to rectify the problem.

sharon2qq

24 de jul. de 2016

Service is good. I like it so far even though my purchase had some unexpected complications. The staff handled it well. They gave us a lot of help.

bashful2269

23 de jul. de 2016

Upon my experience of Burns Hyundai I was greeted with a professional and courteous staff that helped me meet my purchase of my 2016 Hyundai Sonata Sport.

bhorner29

23 de jul. de 2016

Dealership wowed us. What a wonderful experience they provided we will recommend them to everyone. The vehicle was exactly what we wanted and there was no haggling needed they gave us a better than fair price right up front.

kimbrow

23 de jul. de 2016

I was not pressured by the salesman. He answered all my questions satisfactorily and seemed knowledgeable about the vehicles I was interested in possibly purchasing. Overall, I can say that the process of buying the vehicle was better than I expected.

debraunderwood40

23 de jul. de 2016

Looking for a great vehicle then Go to Burns Hyundai for Awesome help to driving away in your favorite new car. You won't be disappointed.

brianbortnick

22 de jul. de 2016

Staff was knowledgeable, frindy and very helpful. I left feeling I made a wonderful decision with my purchase. I would definitely recommend Burns Hyundai and Brian Stanton to friends and family.

barbarajean.grundlock

22 de jul. de 2016

I had a great experience at Burns Hyundai. My sales agent was able to answer all of my questions and the manager was able to get me the deal I wanted. The only issue was that one of the finance guys was on vacation so there was a bit of a wait to get through the whole process but I understand that these things happen. I was offered water and snacks while I waited. I was even told I could get a second free tank of gas on the dealership due to the inconvenience. Really nice people and a really great experience. I would highly recommend Burns Hyundai.

jay.jain

21 de jul. de 2016

Mark was able to help to select vehicle in right price and comfort. He spend enough time to give the ride and helping in selection. I was able to reach him after my purchase as well.

hyundaigirl

18 de jul. de 2016

i always feel safe and not taken advantage of. soon as I walk in I feel like royality. Not to forget my dealer Sal. THERE IS NO ONE ELSE!

patahoe

18 de jul. de 2016

nothing to say at this time. I spoke earlier, just keep jeff happy. that is my only request.i just hope that for the next time someone comes in and has the same situation, that they are experienced enough to handle it better. thank you for everything. this does not have to be posted out to the public.

ppatdj24

16 de jul. de 2016

Overall is was a good experience. None tried to push me to buy anything I didn't want. I was in an out in 3 hours

dietrich1717

16 de jul. de 2016

SAID PAGE BEFORE THE SERVICE WAS EXCELLENT RICH, TAYLOR, AND VAI WERE THROUGH AND EXPLAINED EVERYTHING AS WELL AS IT SHOULD BE. EXCELLENT WORK. THEY SHOULD BE RECOGNIZED FOR THEIR OUTSTANDING JOB.

jaytoss

14 de jul. de 2016

Loved the entire experience I had with Vanessa and everyone else at the burns dealership. I purchased a car in under 2 hours and got exactly what I wanted. She even called me to come in and get my registration/put on my license plates. Loved it

armypsu55

13 de jul. de 2016

I hate car dealerships, car salesmen, and the car shopping experience in general. However, I was pleasantly surprised to find out that the staff at Burns Hyundai is the exception to the rule. Everyone was friendly, informative, and professional which made it a comfortable place to do business. I will certainly return to Burns when my wife is ready for a new car.

satkins

9 de jul. de 2016

Amazing from the first minute in the SUV. I just took my first trip pulling my trailer with my kayak on my new roof. Drove perfectly. Best decision ever - Thank you Ann Marie for making this 4th that extra special. Vin extra special thanks for taking the time to help answer my questions and work out the numbers with me.

mattisons2010

9 de jul. de 2016

Will be back again and again. I truly love buying cars and dealing with Sal makes it fun and easy. If you go in there enjoy.

pakasue1

7 de jul. de 2016

My experience was very enjoyable. My salesperson Mr Richard Decolli was complete gentleman and very informative He was not aggressive in any way & was very nice person.

lpwilk

1 de jul. de 2016

I was impressed with the level of professionalism of Brian as well as other staff at Burns. I will definitely refer my friends and family to them.

al_small

30 de jun. de 2016

All personnel seem friendly and I felt that they all were trying to get me the best deal. Sales and finance folk know the paperwork, but some probably don't know much about the cars they sell - maybe not much about cars in general. This is a small dealership what keeps many cars at remote and dusty locations. Because the place is small and crowded, I expect to wait a long time whenever I might bring my car in for service. Until they screw up my ride, I'll use them because they're the closest to me.

rasco500

30 de jun. de 2016

I just did over 39 mpg on a trip to Ocean City, MD. The vehicle is worth every $$ that I spent, and the sales/finance team were first rate.

cheerio

29 de jun. de 2016

Brian gave us a thorough review of the car before and after. He also helped store the car overnight because my wife didn't want to drive it in the dark.

mariachat2000

28 de jun. de 2016

Sal was very professional and exceeded excellent customer service. Took the time to explain safety features of car as well as the added features of the car. I would highly recommend him to my family and friends. It was a pleasurable experience.

erush406

28 de jun. de 2016

I had not only a good experience but everyone bent over backwards to see that I everything needed was given to me. The car was delivered immaculate clean with a full tank of gas and the

ddajp1963

24 de jun. de 2016

Working with Brian Han at Burns Hyundai was truly a wonderful experience! Thank You ! Everyone at the dealership was very kind . I would definitely recommend all my friends and family to Burns Hyundai on Rt. 70 !

jtdisanti

23 de jun. de 2016

The total experience I had at Burns Hyundai was great! My Tuscon looks awesome and the staff was qualified and friendly.I love how it drives and would also recommend this dealership to anyone.

patrickwang972

23 de jun. de 2016

It was an alright dealership. Could have been better. Still got a good deal though, so I'm good with this. Would recommend to a friend.

satisfied customer

23 de jun. de 2016

Sal Hasan was a pleasure to deal with. No pressure selling and helpful in finding model/options and lease/buy decision. Very professional and patient. Pricing was very competitive.

silk_1969

21 de jun. de 2016

Andrew was very helpful, kind. And Did a lot of laughing. He worked with us very much. He was upfront, and honest with me.i would recommend Andrew.

ffordpalmer

21 de jun. de 2016

I was in the market for a new vehicle, preferably a luxury SUV, but also wanted to take a look at the 2016 Genesis. I visited two Hyundai dealerships, including Burns. Because of the friendly, knowledgeable person that I worked with at Burns (Wayne Bullaro), I immediately ceased my search for an SUV and focused on the Genesis. Wayne was not forceful and he made my review of the car, the test drive and the ultimate purchase (lease) a pleasurable experience. Wayne explained all of the numerous options in the car (the Ultimate package) and educated me on its use, which was critical to my comfort with the car. In addition, my entire experience with Burns, the internet contact (Jennifer), the sales person (Wayne Bullaro - more like a friend or family member), the finance guy and the service contacts via phone and in person was tremendous!! I would recommend Burns without hesitation to anyone.

Nothappy1

17 de jun. de 2016

I was in your dealer ship today the sales person was great Robert Gentile . After speaking to Robert then the manger came over and told me that they were not interested in my car to trade in. He could of used a better choice of words he was rude like I was bother him. I have bought 3 cars at Burns and was always treated well. I ask for you to take my information out of your system please. I will not to come back to your dealership ever. I don't know the name of the manager but Robert will, and the sign when you walk in says CARS WE ARE LOOKING FOR? Which was on the list so that's much BS.Thank you,Doreen

lark110

17 de jun. de 2016

I am very satisfied with my experience at Burns Hyundai. The transaction went very smooth and I couldn't be more pleased with my new Sonata. Thank you.

chaic

16 de jun. de 2016

Excellent and very happy with the dealership and the staff. It was my second car and they treated me the same way as the first car.

megan.e.rosenfeld

15 de jun. de 2016

The staff and sales people are very accommodating to needs. I will definitely go will them again in the future, and will recommend whoever needs a car to go check them out.

j.marmo412

14 de jun. de 2016

I am hopeful that business practices line this would be removed from interactions. These are the type of instances that make it unpleasant to go purchase a new vehicle.

owllookingback

14 de jun. de 2016

I was treated very professionally at Burns Hyundai. I never felt pressured or uncomfortable. I had a great dealer, and I love my new car. I am very happy with the experience.

rajrana187

13 de jun. de 2016

overall excellent experience. I would recommended to others. Salesperson and tech training was fantastic. Car was given to me in excellent condition. I don't know anymore to say.

markfried.superiorlamp

13 de jun. de 2016

Everyone at the dealership is very helpful and nice. They answered all the questions we had. This car buying experience was very positive. This is the second car I've purchased from this dealership in three months, and will go back again for my next vehicle.

jenellcarrero

12 de jun. de 2016

Very professional they gave me the space I needed and made me feel comfortable. I deffinelty see myself staying with this dealership. Plus my car is perfect for me.

mcelijewski

12 de jun. de 2016

It was a really good experience. Brian was an excellent salesman and answered all my questions about the elentra and the volester. I bought the elentra

anthonypasquarella

11 de jun. de 2016

The salesman, manager for closing the deal and the lady that helped me set up my phone to BlueLink were all extremely helpful and cordial. It was just a great experience!

jcaliwan

11 de jun. de 2016

I really love my new Tuscon! The car has so many thoughtful features (like the ability to drop the trunk floor down to give more vertical space) and beautiful styling. I love that Hyundai delivers on safety and value.

sksesq1

10 de jun. de 2016

Fantastic! Could not have asked for better treatment!! Treated with dignity and respect!! Felt all salesman and managers were honest and forthright!! Definitely would return!!

larry.pam3

9 de jun. de 2016

I am very happy with my Santa Fe Sport. Tal, my salesman was very helpful and patient in the whole process of purchasing the car. I do have to admit, that at times I did feel a little overwhelmed, not pressured, but overwhelmed. I was also very happy with the service department when I brought the car back for the waxing.

Rick308

8 de jun. de 2016

I had a very positive experience. The staff was great and took a lot of time with me. I used Consumers Reports Car Buying Service, which is connected to True Car. I had never used this service before, and it went quite well. The staff was friendly and knowledgeable.

beerdrinker1939

8 de jun. de 2016

Very well knowledgable sales staff. Willing and patient, and very helpful in explaining all aspects of vehicle and colors available at dealership. Looked at the vehicles in the lot for color and accessories. Best experience in car buying ever. ***** + sales person

rpollard322

8 de jun. de 2016

As I pointed out before in this review we had a very good experience in the purchase of our car. Our salesman Robert Gentile made our process and easy purchase. Thanks

eileenstolinski6

8 de jun. de 2016

Love everything about my new car! Sales and finance staff was excellent. Service was also great when I brought the car in for a recall.

Elantra

6 de jun. de 2016

This is my fourth car leased from burns. Great dealer. My salesperson Sal is. easy to work with. I told him ehst I wanted and how much I would pay. Was well within my requirement. Love my bee fully loaded Elantra

gerrylion1

6 de jun. de 2016

The sales and service departments at Burns are one of the best in this area and we would never shop anywhere else for our Hyundai. This is the 3rd vehicle obtained from this dealership. They are the best.

brooklyn1948

4 de jun. de 2016

I enjoyed working with the Sales staff. They were very knowledgeable of their products. Very helpful and friendly. When I need another vehicle, I will definitely return to Burns Hyundai and recommend them to my friends and family.

bmlevy

4 de jun. de 2016

Excellent service & response to our needs. The length of time at the dealer was too long at 4 hours. It got to be tiring toward the end but the salesman tried to expedite the paperwork as quickly as he could. It appeared busy there.

bankman08

3 de jun. de 2016

This is my second vehicle lease from this dealership. My experience has always been great. My salesperson was knowledgeable, and dealt with me in a straightforward manner. The price discussion was low pressure and handled in a professional manner. I have leased my second Elantra and I am very happy with the vehicle. I will be returning to this dealership for my next car, and I highly recommend it.

thoward1231

3 de jun. de 2016

Hyundai staff was very knowledgable and polite. They did everything they could to accommodate my family and I on this purchasing experience along with being upfront about pricing and what they could do to make the deal happen. They also were great with explaining the vehicle and how to operate it.

hrudomin

2 de jun. de 2016

I was very pleased with my experience at the dealership. It was a pleasure working with Andrew Chinici. I would definitely work with him again.

samfeigenbaum

27 de may. de 2016

Excellent experience from beginning to end. Management, Sales and even Customer Relatins Personel were all wonderful and made me feel as if I was their number one priority.

amvecchio2

26 de may. de 2016

My salesperson was very friendly and easy to work with, but could have explained the paperwork better. As a first-time buyer, I wanted to know exactly what I was signing rather than only being told the broad topic of each paper, or just being instructed to sign my name. The man from the finance department took advantage of this being my first vehicle and my young age, repeatedly insisting I buy the extended service protection package and claiming he "wasn't trying to scare me." If I already said I don't want to increase my payment, I mean it. The insisting was disrespectful. He also did not have the correct payment I agreed upon in the showroom. I had to correct him, and even then, tax was added onto my agreed-upon payment.

edennis1

26 de may. de 2016

This was one of the smoothest and friendly car buying experiences of my life. We were treated like life long friends. We will be recommending this dealership and our sales person to our friends.

rcameron39

25 de may. de 2016

It was a good experience. Will recommend Burns dealership to others and have already done so. My experience was that everyone was professional and warm.

monzo8479

25 de may. de 2016

I love my new car! I felt like a got a good deal on a quality car. The customer service was very good, and Wayne was great! He was very nice and helpful.

gschiavo

25 de may. de 2016

I have purchased 8 Hyundai from Sal....a trusted professional....I know that when dealing with Sal I'm getting the truth....would not buy unless dealing with Sal

alison.grohe

24 de may. de 2016

I have been a very satisfied customer for the past eleven years and I continue to love my new car! Great service, great people! They listened to what I wanted in a car, presented me options, and made sure I made an informed decision. I could not be happier with my experience and that's why I keep coming back to Burns!

imatruekittie

22 de may. de 2016

This was my second purchase of a car at Burns in less then a year. Each time they worked with to get us what was needed. Vanessa is a very easy person to talk to and made the experience easier.

christopher.j.pino

20 de may. de 2016

We were very pleased with our purchase. I would like to highlight Tiffany who gave great service and was very attentive. The sales manager was a pleasure to work with as well as he went out of his way to address our needs and concerns. The finance manager we spoke with (ex golf pro), was fantastic as well. We had our kids with us through the delivery process and he was patient and courteous while explaining everything in detail. One negative for us was the amount of time it take to take delivery of a new purchase. This has been consistent with the 4 Hyundai's I've leased so far. 3+ hrs is much too long. I'd expect this process to take under an hour at most. Overall, we love Burns and will be back!!

lavenderroses12209

20 de may. de 2016

We were greeted immediately upon arrival, had multiple people make sure we were happy and comfortable throughout our visits, and were taken care of wonderfully by all parties.

lindacicco

19 de may. de 2016

I loved the experience. The dealership was comfortable and the employees were fantastic to deal with. I truly felt at home and realized that the car buying experience isn't so bad when you deal with people that smile and know the product. Hats off to the Burns Team!

mrteal83

19 de may. de 2016

Excellent customer service. The associates on the floor made my first new car experience very pleasant. I wIll definitely recommend Burns Hyundai to friends and family.

dreadloknurse

17 de may. de 2016

Who couldn't ask for a better salesman. Wayne Bullaro, the most wonderful and informative salesman. This guy made my car shopping experience easy and enjoyable.

melanie.turchyn

17 de may. de 2016

The staff at Burns made my experience of trading in my old car and leasing a new one extremely easy and pleasant. I would go back to them anytime and would recommend them to anyone else!

rhorn7711

15 de may. de 2016

Purchased my first Sonata in 2003 and I loved it. It was 13 years old with only 76,000 miles and not a scratch on it. Only reason I bought a new one was because the 03 was totaled in an accident. Love my new Sonata..

gemlove081608

15 de may. de 2016

I had an excellent experience with Burns Hyudai. The staff was friendly. I was welcomed and helped by a representative almost immediately. I felt like my Sales rep was honest and straight forward and helped find the car that was best suited to my needs. I will definitely be coming back to this dealership for another purchase in the future.

stphnbail

12 de may. de 2016

This is our fifth Hyundai from Burns and we are Very satisfied with the Dealership, Staff, and cars that we have purchased !!!! There is no better Dealership than Burns !!!!

kristaclune

12 de may. de 2016

Car buying can be exhausting, but Sal and Burns made it painless. There was no point wherein I felt I was not being presented with the best options at the best price.

bobfingerhut

12 de may. de 2016

I have purchased four cars from Burns Hyndai in the past four years...excellent product and sales/service staff. The improvements made by Hyundai on a year to year basis is remarkable.

chalakee83

12 de may. de 2016

The team worked hard for me to reach my goal. They went above and beyond to make this deal work and I am completely happy with the service and vehicle.

kmackler

12 de may. de 2016

Very satisfied with Hyundai cars. We traded in a Lexus 460 for the Genesis. Dealership and salesmen were very professional and accommodating. I can't wait for the new Equus replacement the G90. I told the salesmen that I'll order one when they are avalible!

SCGamecockGirl1978

12 de may. de 2016

I wish I could give them a score of zero! I am writing to discuss my recent experience at Burns Hyundai in Marlton, NJ. This was the absolute worst experience I have ever had trying to buy a car! This dealership is full of crooks. I made an appointment to go look at a new Hyundai Elantra on April 13th at 6:30 PM with Ralph, but when I arrived I was helped by someone else and the person I had the "appointment" with was actually off that day...that makes no sense! I also drove an hour away to come to this dealership due to their True Car pricing. Anyway, I test drove the car and told my salesperson that I was just starting my car shopping and I wanted to get some prices and go home to think about it. It was a weeknight after work and I dont like to buy a car on a whim, and want to take my time with big decisions like that. He told me they would appraise my trade-in and give me some numbers. After sitting around for several hours waiting and waiting and then waiting some more for my appraisal and rough estimate of numbers, my patience was getting very thin. I told my salesperson I needed to leave because it was getting very late, and we had to drive an hour home still...and we both had to wake up early for work the next day. The dealership did NOT understand that or respect that. They proceeded to have at least 2 other sales guys/managers come over to give me very high pressure sales tactics and would not take "no" for an answer. It was already 9:00 PM at this point, and they wanted me to start the car buying process at 9:00 at night! I said there was no way I was going to feel rushed to fill out paperwork and we had to leave because we were both getting very tired and had a long drive home. Plus I told them the numbers were way too high and they would need to come down a lot if they wanted my business. The sales guy said he would check with a manager the next day and follow up with some new prices emailed to me. It was almost 9:30 PM before we left, and I never got those numbers emailed over to me like they said. Crazy to think I was at their dealership for 3 hours just for a test drive and trade-in?! They werent even busy. They were so rude and inconsiderate. I have never felt so pressured and disrespected in my entire life! In addition to that, the numbers that they gave me were ridiculous and very high. They never followed up with me to give me the numbers like I asked. I actually ended up buying a different car at a different dealership, and the numbers that Burns provided were so absurd! I ended up buying a brand new car that cost more money than the Hyundai, received more money on my trade-in, and still got my payments where I wanted to be. Burns quoted me monthly payments that were between $150-$300 more a month than what I'm actually paying on a car that cost more money! That just goes to show you how they are crooks and are trying to rip people off with high payments/interest rates. PLEASE NEVER DO BUSINESS WITH THIS DEALERSHIP! They are the absolute worst at their jobs, and do not know how to do good business. I'm surprised they are still in business if they treat customers this way. If you want to be treated with respect and good prices, go somewhere else!!!

hgreen1826

9 de may. de 2016

the tucson I just leased is for my wife. I gave back our sante fe. the Tucson is smaller and easier for my wife to handle. she is very happy with the car. we both feel very comfortable with both our salesman and service manager-sal and steve. GOOD AND DEPENDIBLE.

dougrhd1

9 de may. de 2016

Enjoyable experience the sales man was helpful and friendly. The car seems to be a great value. Of course time will tell. All in all I would go there again.

jayshree114

9 de may. de 2016

Excellent experience. Will be a regular customer. Brian was very helpful and not aggressive. Genesis lounge was very good. Service was very good on my last genesis which was a good car and there fore we replaced with another genesis.

chester.riddick

8 de may. de 2016

The dealership has a very good team of professionals. I had a question the next day after purchase and another sales person stepped in an answered by question. He also told me that he was trained on the vehicle and if I had any problems he could be called as well.

jake.silver11

7 de may. de 2016

Brian went above and beyond. Great experience. Very helpful and thorough throughout the whole experience. The car was dropped off in great shape and was better than I expected.

jdakwar67

7 de may. de 2016

I had a great experience working with Wayne Bullard. He made sure I got what I was looking for and that it was the right car for me. I am very happy with my purchase and will definitely come back to see Wayne for my future purchases.

pastutman

7 de may. de 2016

Excellent times twenty five. Whether I am dealing with sales or service, I have always been greeted in a very friendly and professional way. Always feel that whatever my needs are, Burns Hyundai will always satisfy.

dailyt

7 de may. de 2016

Everyone was cordial and professional. We have used their service center in the past and have been pleased with the work and their desire to work with us.

rick26

7 de may. de 2016

We have been customers with Burns Hyundai for years and continue to go back to get the next one. The dealership excels in customer service!! We visited another dealership to test drive a different model car and then went to Burns and was treated 1000x better. Friendly, courteous and attentive. Very very pleased with the dealership. Burns should be set as an example to all dealers to follow. Also, they had great stock of Tuscon's. Absolutely wonderful to work with the people at Burns. Thank you guys - Jaime and Rick

philmitsch

6 de may. de 2016

Salesman Andrew Chinici is an excellent salesperson. He has all 10 Character Traits that are required to be an excellent salesperson. He is truly an asset to both Burns and Hyundai. Sincerely. Phil Mitsch

wwjhd19761

5 de may. de 2016

I was pleasantly surprised how Burns made my new car purchase a easy non pressure experience. I was also impressed by how everyone at the dealership worked as a team in order to service their customers. Great place to buy a car!

mgilbert0

5 de may. de 2016

Great experience each time I've dealt with Burns Hyundai in Marlton NJ Have recommended others to go to the Dealership and work with the salesperson Sal Will continue to deal with them in the future

alexiserica0510

5 de may. de 2016

As soon as I walked in I was greeted by a friendly gentleman, Talal. His first concern was what I was looking for in my new vehicle purchase; I really wanted a manual transmission sedan. Talal made my Hyundai experience a pleasant one and I am now a happy owner of a 2017 manual Elentra

jonikeegan

3 de may. de 2016

A very pleasant experience! Because Sal greeted us and since we had purchased a few Hyundais before with Sal he made our experience pleasure able. Mr. Gandhi handled our contract signings very quick and professional. He was very nice. Tyler the young lady explained all of the functions of our new Elantra very clearly and professionally. We will certainly be back to Hyundai at Burns in the future.

kmalbri1

30 de abr. de 2016

Please see other review....Thank you Wayne Bularro, Best Salesman Ever, makes you feel like Family. I would refer Burns Hyundai & Wayne to anyone that I know looking to buy a car. I have had 4 Sonata's, 2008, 2011, 2013 and now the 2016, I have never had any problems with any of them, just routine checkups.. I love my new car and I love all the work that Wayne did to make it affordable for me.

annethompson17

29 de abr. de 2016

I have had my car for 3 weeks and have totally enjoyed it and all the features of my 2017 Elantra. The service I have received has been exceptional with concern for my needs at all times

hiodi4968

29 de abr. de 2016

Even with my marginal credit deficit you were all able to have a loan approved for my car. You were all polite & attentive to my request & concerns.

goodcallj

28 de abr. de 2016

This is the first of many cars that I'll be buying from Burns Hyundai for my family thanks to Wayne and the great staff. He listened to my needs and found me the perfect car.

kathleenjulianna

28 de abr. de 2016

I love my new 2016 white Hyundai Elantra. My husband saw it advertised on cars.com and I was very pleased that the dealership honored the price quoted on the Internet. This is the first time I ever purchased a new car but I have purchased Hyundais before and have always been pleased with them. The car rides very smoothly and I have received a lot of compliments on it from my coworkers. My salesman did a wonderful job and was very thorough on selling me the car. Everything is going well with the car.

jmabs

28 de abr. de 2016

Kudos to my saleperson, Vanessa and Finance person, Vin. You made my car shopping experience a great and memorable one. Keep up the excellent service!

tansanyte

28 de abr. de 2016

Our salesman, Rich Decolli was great. Really took his time to explain and go over everything. It was a comfortable experience from start to finish.

aschachtele

27 de abr. de 2016

good experience would recommend got good attention corrected any defects found after i got home immediately. This is 2nd purchase with this dealer and was completely excellent.

gabepaoletti

26 de abr. de 2016

Great job by Wayne and Management in helping to replace an vehicle recently purchased and helping to find the correct car for us. We are very happy

tbryan0

21 de abr. de 2016

I recently bought a 2016 Hyundai Sonata Limited. The car is great. It has lots of room and all the new safety features and still has plenty of pick up and great gas mileage.

bradley.giuliano

21 de abr. de 2016

I would definitely recommend Burns Hyundai for my next car. Great, courteous and friendly service every time! If you are looking for a Hyundai this is the dealership to go to.

taylor.hart66

20 de abr. de 2016

Everyone we met was very professional and courteous. We never felt like we were being forced to purchase anything that we didn't want. We felt very well informed of the car we ended up buying.

jimmy0

20 de abr. de 2016

Your salesman Brian Stanton made my Hyundai purchase a pleasurable experience. I felt that my issues and concerns were properly addressed. It was a rainy evening and Brian graciously attempted to keep both I and my wife dry.

sara.archut

19 de abr. de 2016

Great service assisted in every search for affordable vehicle. I was helped in a timely manner and was approached with respect. Staff was cooperative and worked witb my needs.

sunyshar

19 de abr. de 2016

Excellent service. Take time to explain . We did not find ourselves rushed or spoken over. Responded to questions professionally without prolonged distracting conversations. Brian was excellent , unassuming , respectful and honest. It was a pleasure working with him

kimmiemurchison

19 de abr. de 2016

Very friendly atmosphere. Everyone made me and my wife comfortable and explained the process very thoroughly. While finalizing the paperwork, we had a great conversation with some of the staff and of course shared some laughs. Very warm and friendly setting.

ezryder331

18 de abr. de 2016

See review on previous page. The buying experience was a good experience. Rich Decolli was a very good salesman. I would ask for him again.

rmeyer16

18 de abr. de 2016

Satisfied, Burns Hyundai was very Knowledeable and helpfull in the purchase of my new car. My salesman couldn't of been nicer and helpful in aquiring my purchase. This will be the fourth car my family has purchased from Burns Hyundai attesting to the fine service we have recieved over the years.

joe_yzz

16 de abr. de 2016

The whole experience at dealership was great!The salesman was very friendly and professional,I would recommend the dealership to my friends who want to buy a car.

ckapree

12 de abr. de 2016

This was the best car sales I have ever experienced. The salesman was friendly , helpful and patient. I was there well after closing however he still remained professional and helpful

maron7777

12 de abr. de 2016

This is the third car that I purchased from Burns Hyundai. I was approached by Richard Decolli on my last visit and I was very pleased with his service. I knew I would purchase the car from him since he was very knowledgeable, efficient & pleasant during the transaction. He is a great asset to Burns. Thank You!!

librarianref2

12 de abr. de 2016

My salesperson Taylor more than met my expectations. In the past I never particularly enjoyed purchasing an automobile because of the bartering and pressure selling that used to go on in most dealerships; however, I'm pleased to inform you that I experienced none of the traditional hassles I so disliked while leasing my new car. Taylor was not only informative but exceedingly polite, respectful and congenial. She made my trade-in and leasing a painless experience, and I would recommend her without reservations to family, friends, and colleagues. She kept me informed of where we were throughout the process, and she also made me feel that I could ask her about any issue that I might be apprehensive about both during the time I was with her and even after I'd left the dealership. I was very appreciative that she made it a point to contact me with follow-up phone calls. All in all, she provided me with a wonderful purchasing experience, and you should consider her a valuable resource to the Burns Dealership.

suemare

12 de abr. de 2016

My service at the dealership was very welcoming. My salesman was very helpful finding the right car for me and helping me get a price affordable to my budget.

rick_alicea

10 de abr. de 2016

Did not feel pressured. Mr. Kent was very patient with us and got the best possible deal and was transparent enough for us to feel at ease. We did not feel like were being taken advantage of. Very good experience, thank you.

cuongvy.illadef

8 de abr. de 2016

Great service. Took a little long but result came out great. Glad was able to get the Genesis coupe I was looking for. Robert was a great help so was vin. Everything in the end work out. Price was a little high I believe they could of gone lower.

mindybroad

8 de abr. de 2016

Awesome dealership. I love my Accent. The service at Burns is great. I trust them. Can't thank all staff enough. Wayne was a super salesperson

rmsrosi416

8 de abr. de 2016

Sal, went all out in making me happy and to reach my objective in the purchase. I bought another car in 12 and he also took good care of me.

suescrenci

7 de abr. de 2016

Our first experience with Hyundai at Burns Hyundai in Marlton, New Jersey was professional, informative, and seamless. We are thoroughly enjoying our new Santa Fe Sport. We already recommended the dealership and shared our experience with friends and family!

bdefelice2

7 de abr. de 2016

This is my second purchase of a new car, in twenty five years, from Burns. The staff is helpful and very professional.I would recommend the Burns dealership and the Hyundai to my family and friends.

robear08088

5 de abr. de 2016

Love the car, great ride, confusing use of screen. Hope it's as good as my xg 350 was! Trunk doesn't always go up? However we are enjoying it alot .

chelseyleigh51

4 de abr. de 2016

this is the second car that I am leasing at Burns Hyundai. Sal helped me last time and also this time. I would definitely recommend Sal at burns Hyundai to anyone looking to purchase a car!

coop2219

2 de abr. de 2016

We went back to Andrew Chinici because he is honest, hard working and very respectful. Purchasing a car from Andrew is a very enjoyable experience. We have bought three new Hyundais from Andrew in the last three years.

fxaxcx3

1 de abr. de 2016

I gave an accurate statement previously. Go above to review. This portion of your survey is starting to annoy me. Nothing else to say except that this survey could destroy all the good will your dealership created with me.

brockman.jason

1 de abr. de 2016

Customer service was excellent. Staff made sure that I got a vehicle that I wanted and was satisfied with. They made the car buying process easy and straightforward, and did a great job following up to make sure I was happy with my new purchase.

charity.santos101

31 de mar. de 2016

The dealership honored the True Car Savings Certificate. Our sales rep, Andrew Chinici was very professional, courteous and knowledgeable. He was very patient in explaining the features of the car that we wanted even if it was freezing and snowing during that time. Thank you.

ramosjohnson94

30 de mar. de 2016

Sal was awesome helped with everything i needed i was able to get my new sonata and i love it i always have a great experience there

maz_118

28 de mar. de 2016

Vanessa was outstanding. She really knows her cars and all of the features. She walked us through the whole process, took her time and showed us a lot of cool features in the Santa Fey. The gentleman that cleaned it did a great job. It was sparkling when we drive off the lot!!

sjb1016

25 de mar. de 2016

Our purchase of two new 2016 Hyundai's from Burns Hyundai was a pleasant experience. Our salesperson, Brian Han, was very easy to work with. He did a excellent job explaining all of the products and options available that would meet my needs and never hurried or pressured me at all. The finance manager, Bob was very helpful with making our payments fit within our budget. He went above and beyond to make it happen for us. I would highly recommended Burns Hyundai to everyone.

mbixler74

24 de mar. de 2016

Overall disappointed in how sales and finance lack communication and features missing that were promised in my vehicle. 5 hours in dealership to ultimately be pressured into agreeing to a price that was $100+ dollars more a month than what we had agreed upon.

alfi627

24 de mar. de 2016

My husband and I enjoyed our experience at Burns. Both of ours cars were purchased from Andrew Chinici. We wouldn't go anywhere else. Andrew is the best!!!

cecelia_08054

23 de mar. de 2016

Tiffany, my saleswoman called immediately after receiving my application. She was very nice, pleasant and professional. Bob, the finance person, was also nice and professional.

fbarton1961

21 de mar. de 2016

I will always buy my car from Sal, he takes time for you, ansers all your questions and is very knowlegible. Sal is very friendly

sunkov

21 de mar. de 2016

This was the best and least stressful car buying experience I've ever had. Brian Han, the salesman and Vin Gandhi, the business manager, were both extremely helpful, professional, and a pleasure to work with. I at no time felt pressured or hustled as we discussed the vehicle, add-ons, or price. These gentlemen should be commended for their efficient and professional manner. I would definitely do business with them again and would recommend their services to others searching for a vehicle to buy or lease.

yaya777sheri

21 de mar. de 2016

Taylor was exceptional to work with and figured out how to work out the lease within my budget. Very knowledgeable about the Hyundai models and extremely committed to the dealership and brand. It was a pleasure working with her and Burns Hyundai once again.

amyyleexo

21 de mar. de 2016

Burns Hyundai is an excellent place! Everyone is very friendly and nice and they are honest and there to help you out as best as they can! I would recommand this place to everyone! Thank you for my dream car!

jshutter0

18 de mar. de 2016

I'm definitely going to Sal every time we need a new car! His level of caring is through the roof! No sales man is better then Sal!

debbie.duears

18 de mar. de 2016

great car...very happy with how the lease worked out. Richard was extremely helpful and a pleasure to work with. would recommend hyundai in the future

wlanciano

18 de mar. de 2016

The sales person was very helpful, and asked questions to find what would best meet our needs. He did not try to push us into buying something we were not comfortable with. It was a low stress buying experience.

krey104

18 de mar. de 2016

I came to find our about a recall on my car and came out with a brand new car! Frank was a pleasure to work with!

jprimavera331

14 de mar. de 2016

Vanessa Tassi (sales rep) was very good in terms of her apparent desire to help, but her lack knowledge of the vehicles, twisting of words, and attempting to convey knowledge that she didn't have was so obvious. If you don't know the answer to the question, I wouldn't have had a problem with her saying that she wasn't sure. Tassi never did that, she'd try to make something up that realistically made no sense and I eventually got so fed up that I just started ignoring everything she said. I wish I had a different rep. Also, after asking questions about the pricing breakdown, she continued to make stuff up that realistically didn't make sense. She made me feel like she thought I was a moron that she could just 'give an answer' and have it be sufficient. Burn's wasn't bad besides that, but unfortunately she completely ruined the experience for me.

gabs206

14 de mar. de 2016

It was a great experience. Came in just to see what the suv was like - but really left with a good satisfaction that it was the right choice, both for my family and financially.

icansavetheworld

11 de mar. de 2016

I have been buying new cars for the last 22 years. This experience was BY FAR the best car buying experience I've had at any dealership. Salman Hasan was the most informed and personable sales consultant I've ever worked with and I consider myself a tough and knowledgeable customer. He was patient and thorough in his effort to match me with the vehicle I needed. At no point did I ever feel pressured or worried about his intentions. I'm honestly stunned at how well the experience went. Thank you!!

mjdnld

11 de mar. de 2016

Andrew, our Burns Hyundai sales person, was absolutely outstanding. He gave us both options to lease or buy. My wife and I had one thing in mind but Andrew gave us another option to consider. It was the right choice. WE ARE VERY HAPPY WITH OUR DECISION!! This latest purchase is the third car we have bought from Andrew. He is a no-pressure, knowledgeable, straight arrow salesman!

colquitt42

11 de mar. de 2016

I went in to Burns Hyundai and was kindly greeted at the door. I was pointed to Robert after talking about my want and needs. I came in looking for anew exact model and walked out with it. There was no pressure or hurrying during the process which was nice, I would have went elsewhere if the staff would've been pushy. A great dealership, I haven't experienced any maintenance yet so I can't give any details on that.

michelle_desilva

11 de mar. de 2016

Loved my experience with Burns Honda. From the time I walked in the door until the time I left. Everyone was so nice. My salesman Sal was great.

marksolarinfo

11 de mar. de 2016

Andrew Chinici gets it done no pressure very relaxed very efficient. Bob Earle was great friendly and helpful. The service dept. Is very clean , efficient and professional. I have never had better than Burns. Burns dah best !

jmmo88

11 de mar. de 2016

This is the third Hyundai I have purchased at burns and have used their service dept all to my satisfaction and I will continue to use Burns Hyundai as my dealer

michaelproctor

11 de mar. de 2016

Great place to do business. I went to Burns because they were a TrueCare Dealership and offered a very competitive price. Wayne Bullaro was up front and honest about the pricing, making the transaction much easier.

iimzkellz

11 de mar. de 2016

Our sales person Vanessa was amazing! She listened to what I wanted and helped me achieve that! I was able to stay within my budget, get the safety I need for my family and also purchase my first brand new vehicle. I highly recommend her!

ARESTORER

26 de feb. de 2016

I enjoyed my experience from day one. My salesman Sal was great, wih no pressure and was very helpful and listened well. He was also very courteous and paid equal attention to my girlfriend and myself. The driving test was unusually generous compared to other auto companies and dealerships. They gave us the keys and allowed us free reign without a salesman in the car. This gave me a much better idea of what the car could do and how the interior felt in familiar roads and facilities. It helped that the Sonata is a great car and pretty much sells itself. Purchasing was also handled very well and the paperwork was made as painless as possible. The salesman then did a great job of checking me out on the car and showing me all the features. Would definitely recommend Burns Hyundai, my salesman Sal, and the Sonata Hybrid.

DMITRY.SHUB

19 de feb. de 2016

Overall good experience and fair price. Worked with me to get a fair price on accessories and installation as well. Vanessa was a pleasure to work with.

GINAORLANDI

18 de feb. de 2016

I had used "truecar.com" so there was very little price haggling or discussion. Just brought in my truecar.com price from this dealer. It was NOT the lowest price but you were the one who had a white Limited Tucson. You had the vehicle I wanted.

SUNTINA8

11 de feb. de 2016

I just wrote several paragraphs so you can copy that. I am happy to have a new car and am pleased with getting a fair price. New cars are quite expensive but the team helped me to get my payments at a reasonable rate with my deposit. I already knew what I want but wanted to confirm that by examining the vehicle and discussing with the sales person. All of my questions were answered and also information was given that was insightful. So thanks.

FLORIAN0

10 de feb. de 2016

All staff very professional, sales, financial, maintenance. Good experience, hence I am a returning customer. The only drawback is that I was told that he 2016 Tucson Limited I purchased offers Android Auto, but it turns out that Hyundai delayed that for now.

RICHARDODORON

5 de feb. de 2016

I came into get car fixed and left with a brand new car at the same monthly I was paying. I love tha car and burns is the best good job Andrew and john Campbell

WSPILLETH

5 de feb. de 2016

Burns has the nicest people working for them. Sal Hasan is fantastic ! He helped me to pick the car that's right for me. I love my Sonata Sport limited !

KLYNCHLAW

5 de feb. de 2016

Sal Hasan and the staff at Burns Hyundai made the purchasing experience very easy and smooth. I will definitely recommend him and Burns Hyundai to my friends.

DEN74

3 de feb. de 2016

I couldn't be happier with Burms! They did everything possible to please us, which really made a difference. They truly care about every customer that enters their facility!

PEURTON1234

3 de feb. de 2016

I am a return customer for both sales and service and have always found that personnel really was concerned for my satisfaction.I will continue to be a Burns customer

GBERG118

27 de ene. de 2016

Enjoyed the experience of buying the car. The salesman was professional and curtious at all times. Walked us through the buying process answering any and all questions we had.

PDR35

25 de ene. de 2016

Very well satisfied with everything. Would highly recommend Burns to all. Their service department is exceptional. All personnel are knowledgeable, friendly, cooperative and patient.Again I thank Burns.

LUCYNA8

23 de ene. de 2016

I just bought my fourth Hyundai from Burns because I have always received great customer service from knowledgeable staff... Of all the interactions, Vanessa Tassi was the best salesperson in all respects. She took me through every step with patience and offered different options if I didn't seem 100% sure of what I was seeing. She made me feel very comfortable with my decision convinced that it was the right one for me.

APRILKIM24

19 de ene. de 2016

Service was very nice. Our representative was very attentive to our needs. We don't live in NJ, so that's why we will probably not be back for any car services.

BRADLEY.OVERHOLT

13 de ene. de 2016

It was my first time getting a new car on my own, much less a brand new car. But Burns, and more specifically Wayne Bullaro, made my experience pleasant, educational, and stress free. I never felt so good about a long term purchase/contract. Also, when I was shown my actual credit score vs what I had last thought it was, I was amazed on how high it was. But not only that, he made me feel like a "Rock Star." I put it in quotes because that's what Wayne said to me, "With a score like that at your age, that puts you at a Rock Star status in my book!" Also, having Vin, the financial officer at Burns Hyundai offer me the Lux Care package as a loyalty and congratulatory gift just made me feel like an actual rock star. So, in summation - out of 10, Burns gets an 11!

PEPEAK21

13 de ene. de 2016

The sale man greeted us right away with honesty and politely and made the process easy and convient so we can get our car and get on with our day.

SOCCER_BRAT555

12 de ene. de 2016

I had an excellent experience at Burns Hyundai. The staff is very professional, knowledgeable, and welcoming. I love my new car and I strongly recommend this dealership for purchasing a Hyundai vehicle.

SUGGIE0835

12 de ene. de 2016

Great customer service, no price haggling. Helpful staff. Explained things in a straight forward manner. Made sure vehicle suited our needs. Provided lunch. We'll be back!

P8264

10 de ene. de 2016

i recently purchased a Hyundai sonata sport 2016 i must say i never had a more pleasurable experience purchasing a vehicle the employees are most professional and friendly i will definitely recommend burns Hyundai to all my friends

CMONTINI

8 de ene. de 2016

This is the 4th new car I have purchased at Burns Hyundai. I have purchased all my new cars there since 2002. Once again, after checking out multiple new car dealers in the area (was also considering a Kia Optima) I can honestly say they are the best I have ever dealt with, period. They always work with me to get me the car I want for the lowest price possible.

TWHEINZ

7 de ene. de 2016

Car's features were misrepresented ando when pointed out after purchase it was told "too bad by the general manager. I was told without "proof "I could go pound sand

TINASMITH

4 de ene. de 2016

Probably one of the easiest and friendliest experiences I've ever had at a car dealership. Everyone was nice with no pressure tactics and I was in the vehicle I wanted and on the road in no time!

debscott7

3 de ene. de 2016

I have always had a wonderful experience at Burns Hyundai. I would not go anywhere else to purchase, lease or service my vehicle. It is my preferred dealership choice based on all the experiences I have had with them. I have purchased several Hyundais and am a loyal returning customer. Thank you for making this experience no different from the rest. Always professional, courteous, helpful, informative and enjoyable.

GRANDWITTS

1 de ene. de 2016

Great service would buy again from Burns. I have never had an SUV but I really like it. it is much easier to drive than I thought

GIDEON2312

29 de dic. de 2015

My sale person was very knowledgeable about my 2015 Hyundai Sonata. Sat a talked with during the finance process. I will diffently buy another car from Burns.

KAYSOWA

27 de dic. de 2015

Could not have asked for a better experience in purchasing a new car. That's why this is my third car from Burns Hyundai. Never a bad experience.

DIANEVICTORIA0827

26 de dic. de 2015

Staff was very friendly, efficient and knowledgeable. Very good experience. Taylor was one of the best sales people I have ever dealt with. I am very happy with my new car.

FANDJCOOL

23 de dic. de 2015

My wife & I have always lived well within our means & contrary to what we've dealt with in the past, our salesman, Richard took his time with us in order to find the car that was within our budget. He took the time to listen to us, & when he went over the options & we told him that we did not want them he did not try to force anything on us. Had he tried to force us, we would not have purchased the car. All in all, this was a very positive experience. We are Sr. Citizins & are on Social Security (& are not very trusing by nature) however both my wife & I did feel very trusing & comfortable in this dealershipl.

SCOOTKINS

19 de dic. de 2015

The best automobile buying experience I've ever had! Everyone was friendly and helpful. I plan to use Burns for service and have no hesitation, whatsoever, in referring people to the dealership.

GODON20

17 de dic. de 2015

My overall experience at Burns Hyundai was very impressive. I admire the hospitality of the overall staff. While I was waiting for my assigned salesman, other staff members tried to make me comfortable and even offered me coffee and bottled water. Another good thing about the dealer is the positive teamwork in the sales process. Even though I came from out of state (Delaware), I was assured that I can service my car at any Hyundai closer to me and that the first service is offer free of charge at the dealer's service dept.

CHRIS7

10 de dic. de 2015

My sales representative, Marcus Rego and his manager were totally professional and courteous. I was never pressured. They presented me with the information I needed and answered my questions in a way that allowed me to make a properly informed decision.

SBSINSJ

9 de dic. de 2015

I've now leased my 2nd Elantra from this dealership and have been extremely satisfied with both dealership's sales department and service department. Any issues that happened after the sale was addressed quickly and professionally.

R_ALTERMATT

9 de dic. de 2015

Our sales person Wayne did a great job explaining all our options and made us feel very comfortable and aware of the process. We had been waiting for a while and were actually ready to leave when he approached us and apologized profusely that no one had helped us. And he expedited the process for us. Very friendly and knowledgeable.

SPAGLIARO

9 de dic. de 2015

My experience with the people at Burn's was great. Everyone was very helpful and nice to work with. I will tell other people looking for a car to come to Burn's.

INJUNSONG

8 de dic. de 2015

It was impressive experience. Above my expectations. The dealership was well organized and the sales person was knowledgable and prepared. I would want to say Thank you.

BAHMAD1988

8 de dic. de 2015

My experience with Burns Hyundai was excellent as I went there three times to meet with the same salesperson to get ideas as well as test drive the car and go over pricing. He offered me services for protection which I agreed to and like we this shows you they are not hiding anything.

NEALON_BRIAN

8 de dic. de 2015

Customer service was thorough, but not pushy. Listened to what I was looking for, and found the right vehicle for me. Very happy with the whole experience. Love my new car

KATEKEMENY

8 de dic. de 2015

Nice experience and good quality vehicle. Would recommend to others. A good price for the vehicle purchases and test drive is good. Happy with blue tooth

PROFLENR

27 de nov. de 2015

I am very pleased with the courtesy of my salesperson,Wayne, the managers and all who assisted me. I find Burns to be professional andClientCentered. Great agency

SGRIFFEY3

26 de nov. de 2015

We have been long time Toyota buyers and this was our first experience with a Hyundai dealership and product. The dealership was friendly and professional and made an effort to make our purchase a pleasant experience. Our sales person worked to meet our requirements and was easy to deal with. I especially liked being allowed to take an extended (all afternoon) test drive. We are very satisfied with our Santa Fe purchase.

ANN7232

26 de nov. de 2015

Great experience at burns on route 70... Very helpful ....sales person was very nice and helpful.... I can call if I need to and salesman called to check on me a few times which was very nice too

JENSIKORSKI

24 de nov. de 2015

I had a good experience and will be back for my next vehicle. Everyone was helpful and took care of us, even though we were there for a while because of circumstances out of the dealerships control.

Ken1999

20 de nov. de 2015

I visited Burns Hyundai with my wife's grandmother tonight. She has never bought a car without her husband who recently passed. So when her Hyundai Santa Fe was totalled she wanted another. The one she was replacing was 17 years old! Let me first say that Taylor the sales person was kind, patient, understanding and very knowledgable. I checked their (first) price while we were sitting there and it was extremely competitive, but after the treatment she received I would pay almost anything they wanted. (You pay for what you get)The managers that were there all made a point of coming over to introduce themselves and congratulate her. This was a nice touch that really made her feel at ease. Bob the finance guy was quick and explained everything in detail. We were in and out of there in 2 hours.

NICOLE0

19 de nov. de 2015

Hyundai was a great place to get started for my first official car purchase. The salesman was willing to spell out all of my options and allowed me to take home various finance reports in which we went over in depth together. The one downfall was that I was contacted a bit excessively via phone calls and text messages trying to convince me to come in before the end of the month when I needed more time to think about my decision.

COUNTRYKATB

18 de nov. de 2015

Great experience. I really liked Rich. He was never pushy. Very kind and worked with me to solve all the financial problems. Thanks Rich for all your help.

DREAMER481

17 de nov. de 2015

Burns Hyundai was great about helping me find a car that fit not only me needs but also in my price range. They were polite and helpful.

SHOREGIRL446

12 de nov. de 2015

This was a wonderful experience not stressful. They gave me options that I didn't even know about. I couldn't be more pleased with the car that I bought. I love it!

ROBERTEDRISCOLL

9 de nov. de 2015

THIS IS OUR 3RD Hyundai produce, I purchased this 2016 Sonata to replace a 2005 Sonata that I bought new from another dealership, my wife has a 2012 Elantra also from that same other dealership. Our experience at Burns Hyundai was far superior to what we had experienced at the last place, every one was professional and gave us exactly what we were looking for a reasonable price, without trying to upsell us to something that we did not want or desire, Chris took the time to explain all the new feature of the sonata so that I was comfortable driving it when I leaf the dealership, he made himself available for my calls and questions after the sale and return my phone calls in a timely manner. He walked me through the service department and set up my first oil change appointment for me. He also greeted me at the door upon my return to the dealership to get my motor vehicle paperwork and then put my tags on my car. John Campbell checked in with both my wife and I throughout the process making sure we were comfortable with the way the negotiations were going and that we were physically comfortable by offering us beverages and making sure we were getting what we needed. Bob Earle took his time and clearly explained each piece of paperwork before we signed it as well as offering several options for protecting our investment and explain each one to us and what the value to us was on each options. I would have to give the entire team that I worked with at Burn's 6 stars out of a possible 5 because I felt that they went a step above superior service and truly made us feel they were welcoming us into the Burns family for life. Both my wife and I will be returning to Burns for all of our future automotive needs and we will be highly recommending them to all of our family, friends and associates. We were Hyundai costumers since 2005 are highly satisfied with the brand, feel that it offers high value and style for our dollars and we now feel that we have found the right dealership in the Burns sales and service team that also offers that value, class and very high standard of excellence that we associate with the Hyundai experience.

JLFELLON

5 de nov. de 2015

Great Experience loved AnnMarie she was the best! She new the car inside and out and worked to give us the best deal. We love our new Santa Fe!

B.SHAPIRO

4 de nov. de 2015

My sales person Sal always has just the right car for me! I like all the new technology and the look of the car.I have bought 7 Sonatas now.

BMCBRIDE101

3 de nov. de 2015

Awesome team of people to do business with at Burns! My family loves the new car and we are very impressed with the Hyndai product.

KASPERS

3 de nov. de 2015

The people I worked with were very accommodating. I knew exactly what I wanted, when I can in so there was no need to go through too much. Everyone was very professional and as a woman I appreciate that I was taken seriously and treat with respect.

ADAMSLAHAV

2 de nov. de 2015

I had another great experience at Hyundai Marlton. Andrew Chinici was an awesome salesperson and I used him for the second time in 3 years. He is/was kind, fair, friendly, willing to work within my budget, and gave me everything I asked for and more at a very fair price.As a matter of fact, I respect him so much that I refereed my friend to him and he sold my friend the same car as me a week later. Everyone else at Hyundai was also great during my experience. They offered my coffee while I was waiting and made sure I was a happy customer.

JUANITALINCOLN

27 de oct. de 2015

I have gotten five Hyundai vehicles from Burns Hyundai, route 70. The staff there is very friendly respectful and professional. They are also very attentive and knowledgeable about their vehicles. My salesman,Sal has always worked hard to make sure that I get the vehicle that I want with all the bells and whistles.

PALMTRE2

25 de oct. de 2015

Our sales rep was great and have purchased at Burns in the past. Service on our previous Tucson has always been a breeze, I expect it to be the same in the future.

JASMINEDIOR55

22 de oct. de 2015

Great experience and helpful staff. Fair pricing and available inventory were key in my decision. The whole process was ver fast which was necessary for me.

JOHNNY_NPS

21 de oct. de 2015

Sal and the rest of the staff at Burns Hyundai made our new car buying experience simple, fun and relaxing. I would suggest everyone check them out when you're looking for your next car. A job well done!!

mq

20 de oct. de 2015

I had brought my car in for issues and my car was held at the dealership for about 3 days but Steve, who worked on my car was very thorough on details on what was wrong and what would need to be done. Now my car drives like it's brand new!

BELLADONNA1963

20 de oct. de 2015

I only went to look at the new Sonata, and walked with a very beautiful new car the same day. Very pleasant and helpful staff. I am a very happy customer.

TAVTRATIA

13 de oct. de 2015

My sales rep was very knowledgeable of the product he was selling. He was very professional in every aspect of his sales deliverance. I would love to continue doing business with this gentleman. Great job!

LEIVA74

10 de oct. de 2015

We are super happy with our new vehicle:))Our Sales Associates Vanessa Tassi did a great job she's a really nice and friendly lady and everyone in the leadership very nice people too!!

ESWALKER

9 de oct. de 2015

I could not ask for a better purchase experience. I will be back to purchase additional vehicles and I will recommend to friends and family.

TSAGG

7 de oct. de 2015

The experience was great. Andrew Chinici was fabulous to work with! I would highly recommend both Burns Hyundai and Andrew to friends and family in the future.

LORIAMAN

2 de oct. de 2015

Overall better then my first experience ten years ago. The last time was very draining and this time not so much It still is a big decision and an expensive investment that you don't want to rush through. I new what I wanted and just had to wait till the car I wanted was in stock.

MICHELENOWLEN

29 de sep. de 2015

i went into dealership knowing that i wanted the tuscon 2016 limited i already was at a different dealership who did not have the car and keep telling asking me did i really want to spend that kind of money!!! also he never call me like he said he would i went to burns who did not have car but told me they would get it frank kept in touch with me giving me updates on when the car would be there it was worth the wait i got just what i wanted i love love my new car

SERGIO.SAUCEDO28

28 de sep. de 2015

This was really an unusual buying experience. We were happy to purchase the vehicle we really liked but there were too many inconveniences. It started in that the vehicle had a dent in the car in which we didn't mind because we were told that it would be fixed. It started with the scheduling the service of fixing the dent. I was told that I would get a loaner and that I would be able to drop my vehicle off from Thursday - Sunday and that it will be worked on Monday. When I drove (Trip #1) on Friday, they had told me that they wouldn't be able to give me a loaner for the weekend and that I would have to come back Monday to drop vehicle. For the inconvenience, they gave me the all weather floor mats and cargo tray at dealership cost in which I was happy about. During this time I was very patient with all what has happened. I came and dropped off the car on Monday and they told me that they would call me when it's ready. On Tuesday, I received a text in that the vehicle was not ready and that it would be ready for Wednesday afternoon. I came to the dealership Wednesday afternoon (Trip #2), thinking that all is complete and they had told me that the vehicle was still not ready. I received a text Thursday saying that the vehicle was in deed ready. I was hoping to have all completed along with the additional items. The vehicle was complete with floor mats, wheel locks, cargo tray and dent fixed but it was still missing the auto rearview dimming mirror. I was told that it would arrive the following Tuesday and that I can pick up whenever and that install would last about 30 min to an hour. When I called to come in, I was told that I had to make an appointment. Still being patient, I made the appointment. I went to the dealership and dropped my vehicle off for service to install the auto rearview dimming mirror and talked to the representative for additional parts I was interested. Again, I had to ask for a discount for the inconvenience. When the vehicle was ready after install, I went to my vehicle and saw that the driver seat was stained. I was really upset, and tired of all the problems that existed I didn't bother telling the dealership of the stain. I would say that I was really patient throughout the whole process. It is very upsetting to have gone through all this process (30 days) to finally having everything installed and fixed, and than seeing that the driver seat was stained. This was not a very good experience and I would not recommend.

ROCKY46

25 de sep. de 2015

We have purchased several cars from Burns, both Hyundai and Honda. This is a very good dealership.They are very efficient in every aspect of the purchase.

RTM6

20 de sep. de 2015

EVERYONE WAS VERY NICE TO ME AND KNOWLEDGEABLE AND MADE ME FEEL COMFORTABLE, I HAD AN IDEA OF WHAT I WANTED, WHAT I WANTED FOR MY 2009 SONATA TRAD-IN AND THE PAYMENT THAT I COULD AFFORD, AND THEY HELPED ME WITH THAT.

EDWARDSKIRK

18 de sep. de 2015

Outstanding Salesman. Easy experience. Very happy with pricing and tactics. I would not hesitate to do business here in the future. Low Pressure sales pitch.

MAYDA2259

16 de sep. de 2015

I received excellent customer service, everyone at the dealership was courteous and thoughtful and friendly. Thank you. I would definitely recommend the dealership! I am very satisfied with the purchase I made.

BJTHALER

15 de sep. de 2015

I am very impressed with the new Genesis. Much better handling and suspension. The optional packages make it a very luxurious car and a great value.

MELOONES1

14 de sep. de 2015

The salesman provided excellent service. He helped me build and supplied the car I wanted. I am so happy with my car. He keeps in touch to make sure I am happy with the vehicle.

RCOTEY

13 de sep. de 2015

Rich was very helpful and caring as to our needs. We appreciated his knowledge and ability to demonstrate and teach us all the features and use of the car.

KKELBAUGH60

7 de sep. de 2015

This is a very busy dealership and i think the reason is that they get great work-of-mouth advertising and repeat customers. The pricing ordeal was not an ordeal at all! We did our research on the pricing using TrueCar, Edmunds, and KBB, asked for the trueCar price and got it, not only that, but our salesman (Wayne) determined that we could combine two cash-back bonuses so he actually got us another $1,000 off!! He did not have to tell us, we probably would have never found out. I would trust these folks to do the right thing forever more! i came back for my tags a week later and my salesman was busy with clients, so another salesman took me back to the clerk, got the tags and put them on the car for me, and was super friendly as he did it! I haven't bought a car for a while so all this straight-forward niceness, no pressure sales was a huge nice surprise! would highly recommend Burns Hyundai for a great deal on a great car!

JHEY0214

7 de sep. de 2015

My first car, i'd say im very satisfied. Friendly people and great prices.I would recommend it to my sister when ever she gets a car.

AMERICANNURSE2003

2 de sep. de 2015

I've always hated buying a vehicle. Hate pushy salespeople. Burns was a wonderful experience. Not pushy, very attentive and excellent customer service skills. Had visited Turnersville car dealer... they should come over and take lessons from Burns.

AJGOODWRITE

31 de ago. de 2015

I already did this once. However, both Vin Gandhi and Ann Marie Marcotullio were super as we went through the process. They were efficient and helpful in every way.

JOSEPH.ROCCA365

30 de ago. de 2015

Your finance department should really get there act together a payoff of my last two lease payments was suppose to be made it took over a month to get a check that and a letter from my bank saying burns never sent payment in I'm sure it easy to make a deal with people with great credit like myself but if I didn't follow up with several phone calls regarding this matter I'm sure my great credit would have taken a hit for no reason but inefficiency due to your finance department

IRENE.JONES4197

29 de ago. de 2015

We were very impressed and kept informed and dealt with in a timely manner and that was greatly appreciated. We would highly recommend this dealership to friends and family.

RONNIEHAAS

27 de ago. de 2015

great,best ever,I would go back again.large amount of cars to choose from told 3 people to go up .My next car is there for sure,just wanted 1000 more miles a year could'nt get it

SANDERA0

24 de ago. de 2015

It was a very quick process and I was in and out of there in no time. Our dealer worked as fast as he could the entire time and made to leasing process fast and easy for me. I experienced great customer service and will definitely be a returning customer.

SHEWARD0

19 de ago. de 2015

This is my second Hyundai from Burns. I came back because the vehicle has been great and the Dealership always leaves me satisfied. Brad Sheward

DFITZG951

17 de ago. de 2015

The best experience in buying a car. The salesman questioned me about my needs and determined the car that best suited me. I was able to view the pricing right on his computer screen as we worked through the numbers. I could see that everything was on the up and up. I will gladly recommend this dealer to others.

NICOLECAV1

17 de ago. de 2015

I love my brand new 2015 Hyundai Sonata ! Rich Decolli and Kevin from Service were so helpful with everything ! They called me the day after I got my car and Kevin called me right on time when my car was finished getting worked on ! Thank you

KCONLOW

15 de ago. de 2015

Test drove with taylor,she was new to the dealership but if she didn't know the answer to a question, she quickly found the right one. She was very sweet, even though we asked alot of questions. We wanted the car and so we began the sale. We had a little trouble with the true car pricing but they got the info from my phone. The service department worked fast trying to get us out of there (we both had to be to work) but they didn't quite make it. We were late to work. We had to return the following day to finish the sale. Taylor had customers in already. So robert took over and I finished sale with robert, he was awesome, professional and has carried through with everything he promised. I would recommend him to anyone. I also have to say, Barbara also was awesome. Barbara came up to my fiance and i, when she found out we were not happy with getting held up at the dealership the previous night and subsequently being late for work. She and Robert did everything in their power to turn our car buying experience into a positive one. However, then I had to go into finance. We met Manny, he was the biggest negative experience overall. He was pushy, arrogant and condescending. He tried to change my agreed upon finance percentage rate and the agreed upon length of the contract. That soured me but then He pushed and pushed package upon package upon my fiance and I saying "everyone who buys this kind of car gets this package. We are not everyone. We like to be informed. Instead of giving us options and letting us choose, he tried to choose for us. He drew out the entire procedure shuffling the papers around and when I wanted to read what I was signing he got upset with me. Saying this is the standard agreement, and tryed to push me into signing without reading it because "I just read it to you". The tone of his voice was also different when he addressed me as opposed to my fiance. Almost like he didn't want to be bothered by the "little woman". He preferred my fiance. Perhaps it was because the "little woman" was asking questions and wanted to read everything. He also got upset with me because I signed the date after my name. Because the date I signed was different from what he had on his papers, so on the last page he decided that he would have to reprint everything and we would have to sit there longer redoing all that paperwork over.( He drug it out as long as he could.) Instead of noticing the date was incorrect and reprinting from the beginning, which is what he should have done. He never apologized for the delay. He even regaled us with tales of his family and his home town in Texas and how he travels for 6 weeks at a time. He is married and has a daughter. I'm not sure if he was trying to relate or what. All I know is I know way too much about him. And I feel sorry for his wife. I just wanted to set up finance for my car. I don't blame the dealership for the short term financial services guy. Over all I must say Robert was a pleasure to work with. And he made sure he followed up and called me when my "iou" parts came in and even offered to come in on his day off for us. We didn't want him to do that. The poor dear. I know he would have. That is the type of man he is. You are lucky to have Robert. He is the one who stopped me from getting up and walking away and going elsewhere. He is an asset to your dealership. Currently my car is at the dealership having the "iou"s installed. I can't wait to see them. I love my sonata. I received a loaner while my car us at the dealership. Thank you very much! Barbara and Robert. I will tell others about you! And I will tell them to ask for someone different if they get Manny.

WATKINSJONES

14 de ago. de 2015

So far I am enjoying my new 2015 Hyundai Sonata, Sport Limited! My salesperson, Vanessa and staff were fantastic. I was not prepared for the long hours involved in the purchase snice I initially came to the dealership for service on my 2012 Hyundai Sonata. However, I left with a wide grin on my face!

Fran Vespa

13 de ago. de 2015

This was a very bad experience for me and my family. I purchased 2 vehicles for my children and reached out to the Dealer in advance to let them know we were coming. I asked all my questions in advance and received an approval from the Sales Manager on how I was going to pay for them. So when I arrived and test drove both Vehicles with my kids it was agreed they both wanted the car they picked.. However, during the test drive of the one car I notice an issue on the front right of the car. Which by the way was the same issue I had when I bought from the Sales Manager my daughter's the last car. We never made it home with the car. The brake line freezed up on the car and my daughter was stuck on the side on the road. This time I wasn't going to let that happen again. So I told them to review this car. At the same time, they suddenly wouldn't let me do what I had called in advance to do. So there I am sitting for 3 hours, with both children excited to get their cars and now we have a problem. After 2 hours of talking to every Manager they wouldn't change the mistake they made. So we left. In the meantime, I called the next morning on the one car that was damaged and they told me it would cost me $1100 to fix the car. I was pissed and argued that it wasn't my problem and that they lied when they said it passed it's Service inspection....They wouldn't fix for me unless I paid to fix or let them raise the price of the car. What a dishonest Dealership. I spent over 10 hours in their store dealing with 2 Salesman, 2 Sales Managers. By the way, the GM is so unprofessional. He wouldn't come out to apologize or see me after many request. In the meantime I had to go to the bank and get the amount in cash to make my kids happy. My son had to pick another car that was more money with no discount from the Dealer.. Yes I still bought the cars for my kids, however I will never recommend anyone to this Dealer. As a compensation to the their dishonestly and 10 hours of my time they offered me 2 free oil changes, one for each kid. I am about to buy another Hyundai Equus and it won't be from them . I'm going back to Hyundai of Turnersville. They are a Penske Dealership. More professional and trust worthy. Again stay far away from this Dealer...

FRANKDIJOSEPH

11 de ago. de 2015

I have purchased several cars from Burns Hyundai (including Honda vehicles). I keep going back because of their professional approach to HELPING you purchase a car. There is no pressure and no surprises. You will know the complete cost of your vehicle before the contract is written up. I also take my vehicles back to Burns for service. The service department is as exceptional as the sales department.

JODYGAM

11 de ago. de 2015

This dealership has done everything for the customer's needs. I visited the dealership twice with a follow up call from Richard. The sales staff appeared to easily manage several customers at the same time. I never felt negected.

JEANNALEERN

5 de ago. de 2015

AnnMarie and Burns Hyundai were a pleasure to work with. She spent the time to go over every little detail about the car and the buying experience. Her honesty and integrity made this the best car buying experience I've ever been a part of. She deserves a raise for all of her hard work and effort.

SUECORDARO

5 de ago. de 2015

It was a pleasant experience. There wasn't any high pressure selling. Received good information and all of my questions and concerns were addressed. Friendly atmosphere.

JWEAVER1172

4 de ago. de 2015

The dealership took the time to understand what my gf and I were looking for and to find the right vehicle. They were pleasant and knew the features. They also checked in even when it was hard to reach me because of my job in ems.

MGILDEA88

31 de jul. de 2015

Marcus was a really great salesperson. He helped me find the Tuscon that I really wanted. He made the whole process which normally would be boring a lot of fun and interesting. He made sure my dad and I were comfortable and made sure we had water. Overall it was a great experience and as long as Marcus is still working there when I'm ready for a new car I would definitely go see him again.

KASEYATAYLOR

28 de jul. de 2015

Had an excellent experience at Burns Hyundai in Marlton and would definitely recommend Annemarie to anyone I come across that is looking to purchase a vehicle.

SPECS1953

27 de jul. de 2015

I am happy with my experience while purchasing my car at Burns Hyundai. I was treated extremely well and with respect. All of my questions were answered and I am pleased.

ASHLEYKI.KING

21 de jul. de 2015

Andrew Chinici was a great sales person who was very knowledgeable and looking out for my best interest. From the time I sat down to time I drove away in my new car, Andrew attended to my needs and wants in a vehicle. Everyone was happy and helpful in the office from showing me where to get coffee to how to work the bluetooth in my Tuscon. I could not have received such great service if I did not go to Burns Hyundai in Marlton.

SMITHARELLI

21 de jul. de 2015

I would like to first say that I had been looking to trade in my 2012 mustang with just 10,600 miles on it for a SUV.I needed to do this because the payment was too high and also, I developed a hip problem and the car was too low for me. I looked at the ESCAPE, the RAV4 & even waited for the Fiat 500X. But I returned to the Tucson because of the options, the lease price, the friendliness of the staff and feeling like I was important.I had wanted the Tucson which was more equipped with the panoramic roof & leather seating, etc. But that was just a little out of my price range.Chuck Kaplan did all he could to get me the features important to me, except for the roof. He made the sale more desirable by offering to put MY customized striping on the vehicle (as of now, still waiting for that to be done)The price haggle part of the sale is not something I enjoy but I think they were fair to me in their explanations. The one thing that did happen was the lease price I was quoted went UP $15 which I was not happy with as my goal originally was to lower payments. They said it had to do with my credit bring in a lower category. Anyways, from the first phone call to the dealership and they every visit there since, I have felt like I am family. I would send others to this type of vehicle because so far I am happy.

JMPINIZZOTTO

19 de jul. de 2015

Just want to give a shout-out to Burns Hyundai for a fantastic car-buying experience. Friendly, accommodating and superior attention to my car buying wants and needs1

SUNITIDESAI1289

17 de jul. de 2015

I loved the experience. The staff was very friendly and courteous. The guy who took care of us was very friendly and negotiated the deal with me without any pressure.

jen21

16 de jul. de 2015

Rob Gentile made the whole buying experience comfortable. The whole process went smooth and quick. I got the exact car I wanted and I'm very happy. The staff was very friendly too. I would highly recommend Rob Gentile and Burns Hyundai.

TRELOARJEN

15 de jul. de 2015

I had the best possible car buying experience at Burns. My salesperson, Andrew, is a great guy to work with. And the finance department - WOW! Go to Burns and buy a Hyundai!

PATRICK.MONTGOMERY

15 de jul. de 2015

We have gotten a 2004 Santa Fe, a 2008 Vera Cruz, a 2011 Genesis Coupe, a 2014 Sonata and now a 2106 Santa Fe Sport from Burns Hyundai. We have used their service department exclusively. They know us by name, are very friendly, and knowledgeable. We have no reason to try anyone else.

DMK366

15 de jul. de 2015

My car is beautiful, is a pleasure to drive and the salesman was a great guy who showed me every feature and even paired my phone to the Bluetooth! I would buy again my husband loves my car so much he wants one too!

PAULMY07

14 de jul. de 2015

Outstanding response for information and commitment to getting me the car I wanted. Met my pricing needs and delivered the car in a timely manner. Best experience at a dealership.

MINIMYK

8 de jul. de 2015

It was a joy getting this new car. My salesman andy chinici was superb!he made my decision to get a genesis very easy and enjoyable

TEMCGOWAN

8 de jul. de 2015

This is the 7th vehicle we have purchased from Burns Hyundai in Marlton, and once again the service and professionalism we received did not disappoint. Our salesman, Andew, was very informative and made every effort to make sure we got a fair deal. We love our new 2016 Santa Fe and would highly recommend this dealership to others!

HRON41

8 de jul. de 2015

I was pleased to have Vanessa Tassi as my sales person. She was very professional and pleasant. Definitely made the process of leasing my second Sonata much nicer.

JVASQUEZ210

7 de jul. de 2015

Clean environment with plenty of help around showroom. Best experience was with my salesman. Outside of sales and finance, the customer service was just ok. When calling facility it always takes a long time for someone to answer phone and they don't give off that friendly vibe. If it weren't for the salesman I would have went somewhere else. Robert Gentile was excellent all around!

RWN514

7 de jul. de 2015

Salesperson was friendly, helpful, and informative. My questions were answered and had the opportunity to drive 2 vehicles before making my decision. The whole experience went well.

BTAIBBI

7 de jul. de 2015

Best experience in a car dealership that I have ever had. NO pressure, knew the product very well. Will be back and will recommend this dealership to others.

Bv444

20 de oct. de 2014

Just wanted to tell everyone how my experience was at Burns Hyundai. I had the pleasure of working with Brian Richards while buying a vehicle. Now I wasn't really a fan of car salesman through my car buying process. I'm pretty young and during my time shopping around I would always get a bunch of bulls***ers trying their car salesman tricks. I knew what I wanted and what I wanted to pay. My mom went to the Burns Honda and bought a car a few weeks previous and urged me to check out the hyundai. Brian listened to everything I had to say and gave me all straight answers. I was extremely happy with the price as well as the vehicle. He's the kind of guy I can relate to and would definitely take him out for a beer (no homo).A++++

Fsantiago

8 de oct. de 2014

Just went window shopping hoping to trade my car in the near future for an SUV. Ran into Julie Thompson in the lot who showed us the one and only SUV I purchased. Julie was knowledgeable, friendly and upbeat and I was happy to purchase from her. The buying process was rigorous but Julie was persistent and helpful in every way she could to get us the best deal. I am very happy I purchased my Hyundai Tucson from her. I love it.

then123456

12 de sep. de 2014

I can't say enough. The entire staff was amazing...I would encourage anyone looking for a vehicle to go there..Thank you again to Julie, John and Christina...you we're great!

debscott7

31 de ago. de 2014

Since I travelled 2 hours down to South Jersey from New York to meet with Julie Thompson can only speak for itself. I used to live in Medford and moved back to NY, however, I preferred to service my 2012 Elantra in the Rte 70 Dealership in NJ. When I decided I needed an SUV instead of my sporty Elantra I travelled to South Jersey to trade in my car. Julie Thompson was waiting for me with a big smile. She is very knowledgeable about the cars I was interested in - Tuscon or Sante Fe. After much discussion and time spent searching through the lot, I decided on the Sante Fe. Julie Thompson was very patient with me. I was concerned about keeping my payment to a minimum, getting a good value for my trade-in, and getting a car that could handle the snow in the winter. Last winter was a horror for me. Julie Thompson was able to get all that done for me. I drove home with a big smile on my face feeling confident that the Sante Fe was the car for me. That you to all the other staff members who helped with the transaction. It was truly an excellent out of state experience!

Herriing

12 de ago. de 2014

Julie was my sales person. And she was amazing she was upbeat and knew what she was doing. I ended up buying a 2011 sonata and I love it! I will definitely be back when trading in my car in the future!

pcartegna

4 de jun. de 2014

Kurt Johnson went above and beyond which made the purchase a pleasant experience. He is very knowledgeable and extended himself after the purchase was completed. Such a pleasure to work with!

mcclosk

13 de sep. de 2013

Took my sante fe in to replace timing belt. They said they also replaced my power steering pump because it was leaking badly.But I had never had a problem with it. I assume they damaged in in replacing my belt.I am in the process of initiating legal action.

bdhulbert

12 de sep. de 2012

everything was great ... a few bumps in the road but the team was understanding and always willing to help ... I highly recommended Bob to all

bishop7

29 de jun. de 2012

I went to this dealer because they gave me a good price online. Everthing was going ok until it was time to test drive. The salesperson & I went to the back lot to look at the cars I wanted, but ran back to get the key. I stood outside for almost 10 minutes in over 90 degree heat & humidity. I could've passed out, let alone I was out there by myself. Thank God I wasn't robbed or attacked in some way. That showed me they're more concerned about the money than their customers' well being. I should get a free car for that.

Jeff_501s

27 de jun. de 2012

i purchased new 2012 Sonata on 4/2/12. 2 months later i had a problem with navigation system not working. I took it in for oil change and service of navigation on 6/13/12/ they told me it was now working But no mention of checking it on my reciept only about oil change done It still did not work I again took it in on 6/23/12. i have tree trial until 10/1/12. was told by service dept free trial was cancelled and they would not do any thing about it per there e-mail of 6/21/ 12 cancelling all free trials. This in fact is not true i contacted blue link to purchase navigation portion and was told i had it till 10/1/ 12 and sewrvice should have fixed it on 6/13/ 12 and Again ON 6/23/12.Seems all burns wants is to sell you a new car for $25,000.00 and after selling it to you forget your a customer. I must say Turnersville Hyundai after hearing about my problem reached out to me to have this problem looked at and fixed by them I will in the future deal with Turnersville Hyundai and recommend them to family and friends Jack Smith Haddon Township nj

Miralda

18 de jun. de 2012

I do recomend the team at Oaklyn location because they are the most attentious I had.After checking others, I came across them and they showed me options on my budget and did no try to pass on bad deals. I am very satisfied with my car and they helped me choose an economic and in good conditions elantra. They are really good.

rakauckas

18 de dic. de 2011

Earlier this year, 2011. I was pressured and yelled at by the manager to buy a car I had a depoist on. I did feel sorry for the sales person as it was not him, but it was the manger. Very sad to see stuff like that.

santafeowner20

2 de nov. de 2011

HORRIBLE DEALERSHIP!!!! I wouldn't spend a penny of my money here. We were looking for a used Santa Fe and saw that this dealership had a few that fit into our price range. Upon entering the dealership and talking to the salesman Anthony, my husband told him that the car was for me. Even after this bit of information, Anthony barely acknowledged my existence. He would only talk to my husband. When we test drove the car, Anthony knew absolutely nothing about the car and had to keep referring to the information sticker on the window. When it came time to negotiate pricing, he barely negotiated with us. He let us walk out of the dealership without their best price when he knew we planned on looking at more cars. As a courtesy, we went back to Burns after we found another great deal on practically the same car. We wanted to give them a chance to outbid the other dealer and get our business. When we walked in, Anthony didnt even say hi to me - only my husband. We told him the deal at the other dealership and he basically said they couldn't beat it. As we were walking out, a sales manager asked when they needed to do to get our business. We told him and as we were telling him this the guy behind the financing desk kept shaking his head saying we can't do the deal. Then he proceeded to argue with my husband about why they were better then the other dealer and how they are in the business to build relationships. He ended up beating the dealers deal by $200 but because they were such jerks, we went with the other dealership. Don't waist your time and money at Burns Hyundai.

mikos317

24 de oct. de 2011

Excellent experience at Burns Hyundai. I worked with Andrew Chinici and he was both professional and worked very hard to get me exactly the car I wanted. Andrew went over the details of the car with me and took the time required. The process was quick and easy and I got a very good price for the car I wanted. Thanks Andrew. I'll certainly be referring you to friends/family.

stema

29 de may. de 2011

Just picked up my new Santa Fe yesterday, 5/28/11 from Burns Hyundai. The buying experience, got the cost from Colleen on the Internet, came in and met John Campbell one of the sales managesr who turned us over to Piper a Sales rep. I give everyone a 10 ! and will buy my next car from them, and would recommend anyone to the 3 people I worked with.