nanstine

29 de feb. de 2012

Mike was one of the most knowledgeable and friendliest car salesmen that I've ever worked with. He had an idea of what we were looking for and our price range and thats what he showed us. He didnt try to push anything beyond our means. He portrayed a great deal of professionalism throughout the entire process and at the same time is a person you can talk to. I would have no problem recommending Mike to friends and family for future cars.

paxtonlr

29 de feb. de 2012

It was the end of my lease term on a competitor brand vehicle. I really loved that vehicle, except that the V6 engine (which I loved for pick-up but did not love for gas mileage) caused the front wheel drive tires to spin in any road conditions other than dry pavement because the vehicle was lighter weight. I was tired of tensing up and gritting my teeth during adverse conditions. So I was looking for a vehicle with all wheel drive. I researched different brands on the internet on and off for about a year before my lease was due to expire, looking at Consumer Reports reviews, resale values, customer reviews, etc. and I looked around at vehicles on the road to see what I liked. I test drove a couple of other vehicles and looked at several while dealerships were closed. A Subaru was on my list of vehiles to look at because the symetrical all wheel drive piqued my interest, but I was unfamiliar with the brand so looking at pictures on the internet would not suffice; I needed to test drive one. The Outback had recently changed body styles and the change was definitely eye-catching. We stopped at the dealership when it was closed to take a look and decided it was worth a return trip. Coming back in and working with Mike Bell was a true pleasure. He has an in-depth knowledge of Subaru vehicles and was able to provide detailed information about all of the Outback's features. Having Mike around was like having our own walking, talking operator's manual! And, Mike has a very professional, polite, yet causal ease to him that is quite comforting. He is not the sterotypical "shark" of a car salesman that is such a turn off and makes you immediately not trust them; he was like talking and working with a friend. The overall purchasing experience was wonderful; I did not feel as if I was arm wrestling over the price. I was also offered a better price on my trade-in than any other dealership had offered, allowing for positive equity. The price of all vehicles could be lower in my opinion, but I was able to purchase this Outback instead of lease and still stay within my budget (by giving up a few luxury items I wanted, but did not need), so I am satisfied with the price. Thank you Subaru and Mike Bell for a positive buying experience!

mickey821

29 de feb. de 2012

Buying a new Subaru at Byer's was a very good & satisfying experience. I do not like the back & forth price dealing that most dealers do. I knew what I wanted & I pretty much got what I wanted. Mike Bell was great about answering all of our questions, explaining all the aspects of our new Outback & helping me purchase some after market items. I absolutely love my new car, I would recommend one to anyone. People that I know who have Subarus have told me how much they like their cars also. I am very happy with mine. Thank you for all for an easy car buying experience.

EmilyPartyka

28 de feb. de 2012

Mike is a very knowledgeable and informative salesman. He answered all our questions, and made us feel very confident in our purchase. I know we will be back very soon!

Ken Brayer

28 de feb. de 2012

I am 73 years old and have beenn married for 47 years. Over that time we have bought between 12 and 15 cars (not sure of the exact number). NEVER has our buying experience been as easy and pleasant as the one with Peter. It started with a telephone call from me to Peter following a frustrating personal visit with a local Subaru dealer. I explained to Peter that our daughter has owned several Subaru's but we had never owned one. Peter listened to me and while we were telling him the make, model and possible colors, he was using his computer to locate the vehicle. He did not hassle us with various prices but rather explained the features of the Legacy. When we went to pick up the car...(three hours away from our home and mind you we had never met him in person)...he was excited to meet us and had everything ready for us. Also, the visits we had from the finance manager and general manager were just as pleasant. And, Peter's follow up phone calls and emails has made me very happy that he cares about us and how we are enjoying our Legacy. I only wish I was in my 50's so that I could buy several more Subaru's from Peter.Sincerely,Ken Brayer5831 Sharon DriveBoardman, OH44512

muzetta

28 de feb. de 2012

Dave was patient, kind, entertaining, and thoroughly knowledgeable about the vehicles I was considering. He understood what I was looking for and was able to guide me to the perfect car for my needs.

jamurphey

27 de feb. de 2012

I was looking for a very specific car - an Indigo Blue, 4 cylinder with nav, Outback.After search on the web and speaking to two other dealers I thought I would have to order it and wait. Pete asked for the chance to find the car for me and he did! He was very pleasant to work with and did everything he said he would do. That's all I ask of anyone I work with.

sls2205

27 de feb. de 2012

First experience with the dealership. I knew what I wanted and didn't want but was unsure which make/model would be best for me and my budget. Jordan gave me options to choose from that best fit the characteristics of what I was looking for. He was very informative and set me up with the perfect selection. (2012 Subaru Outback) The purchase was quick and easy. No hassles or unnecessary sale approaches. I believe the employees at this dealership are truly there for the customer.

hickmala

26 de feb. de 2012

Pete is very knowledge not only about Subaru but about the other vehicles I have owned in the past. He knew how they compared them to subaru's and could explain the differences.

SuzzSmith

24 de feb. de 2012

Peter was a very knowledgeable sales person. He taught my husband and myself so many things about Subaru, we really got an education. He was very patient with us. He made us feel that we were the only people there. He acted as if there was no dumb questions. He made our experience a very pleasurable one. I would refer his services to anyone I know. He is so valuable to Buyers Imports. You should never let that young man go. Thank you Pete!!!

Lynn A M

6 de feb. de 2012

Brilliant experience. Highly recommend the new sales team (and big shout out to the super service dept also, having used both depts) Top notch, hassle-free experience with a new vehicle. David simply "gets it" No nonsense, easy. Have already recommended David and Rick Ross to friends and colleagues. Happy to highly endorse and recommend.

Ray Stephens

3 de feb. de 2012

Mike Bell gave me great service in helping my purchase of a Suburu Legacy. He worked hard to get me the vehicle with the options I wanted and spent time making sure that I understood all the controls. He also followed up on the one item that the dealership did not have.

gh6

1 de feb. de 2012

This was a very positive experience. The salesman was more than willing to answer all my questions, and to allow me ample time driving and viewing the car.

themaites

27 de ene. de 2012

Fantastic buying experience in every way. Everyone we worked with was friendly, straightforward, professional, and efficient. Because of the way we chose to finance our purchase, all the information about the car was reviewed independently by our lender, and they were impressed with both the accuracy of all the information Byers provided about the car and the quality of the offer made to us. To the point, this was easily the best car shopping and buying experience we have ever had.

pschilling

22 de ene. de 2012

I had a very good experience at Byers with Dave Disbennett. After spending several months researching the Subaru Premier Sport Impreza, I was unable to locate anyone who had my exact preferences in stock locally (Akron, Oh). My husband and I spoke to, texted, and emailed Dave Disbennett and he was very professional, thorough and knowledgeable about Subaru's and the specific differences in the 2012 Impreza. He stayed after hours to make sure we received the photos he sent. We decided to drive the 150 miles to Byers to test drive the Impreza. Dave was extremely knowledgeable about all aspects of the Impreza and the sales pitch at Byers was very low-key. I received a very fair deal and was treated with respect and was not rushed or pressured in any way. Overall, an excellent experience and I would strongly recommend Byers. By the way, I absolutely love my new car.

Upsfergy

11 de ene. de 2012

Both gentlemen listed above were very customer oriented, very helpful answering questions, listening to the customer, assisting any and everyway possible throughout the transaction, going that extra mile to seal the deal and always making themselves available....even after the transaction

michael kachurak

10 de ene. de 2012

Why Bob Enterman? Best sales person I ever dealt with in the car field and in any field of sales. Down to earth person. Very likable person. My wife Mary, Amy my daughter, also liked Bob's personality and handling of the sales transaction from start to finish. I would recommend, Bob Enterman to be my next sales person when I buy my next car.Why Steve Evans? Steve and I talked during the sales transaction. He is a friendly person. I enjoyed the conversation very much. He made it a great day with me. And my wife, Mary was very pleased with our three way conversation. It made the day a little more enjoyable to be buy a car.Why Rick Ross? My talking to Rick was on a very friendly level. We had on and off short talks during the interim of the sale. I enjoyed the talks allot.Why Dawn Well? I thank Dawn for the e-mail I received the following days. Nice follow up on a good Subaru transaction.I have been driving my Subaru and like it very much. I receive great comments about the car.I am very pease with the Subaru Forester.

rjforrestal

8 de ene. de 2012

Very efficient, went to great lengths to obtain the car (out of state), no obnoxious wheeling and dealing, time in and out was fast, paperwork concise and quick.

befoster

29 de dic. de 2011

I bought a Subaru almost seven years ago from Byers, and because I had a good experience then I traded that one in for a new Forester. Bob, salesman, did a great job listening to my requirements and I took two cars on a test drive. Bob was very patient and friendly. Bob was very knowledgable about the cars and took time to explain the workings of the cars and answered my questions. Nelson introduced himself and was ready to detail my new Forester as soon as the deal was sealed. Even though I was there all afternoon, I was offered coffee and free snacks. As soon as I walked in the door Rick, manager, asked Bob to take care of me. Rick checked back several times. Steven, finance, was friendly and prompt.RECCOMENDATION: I walked in with my husband, and to start with I felt that the conversation was totally directed to him. I then made it very clear that I was the one buying the car. Please don't assume that the guy is making the decisions, ask first. By the way, Bob did work with me the rest of time and my husband was just there so I could ask him his opinion. (If I wanted it!)

rap76

29 de dic. de 2011

Byers Subaru was a great dealership to deal with. Not once did I feel pressured nor did I have to wait very long for anything. The employee I worked with (Pete) was very knowledgeable of the cars he sells. Overall I was very pleased with the transaction and the way I was treated.

Caseysndsteff

27 de dic. de 2011

All of our questions were thoroughly answered. We were kept informed of what was happening throughout the entire buying and loan application process. As people who are not expert car buyers, we felt very comfortable with everyone we worked with.

amy.dunn

16 de dic. de 2011

I had a very positive experience with Jordan and associates at Byers Subaru on Hamilton Road. All of my needs were met in purchasing a new car. I got competent information about the car and my purchase details. It all took less than 3 hours, and I left with a great new car. I love it, and I enjoyed the experience.

Lionmike

23 de nov. de 2011

I researched Subaru and Byers on-line and decided on the Subaru I wanted. I then contacted Pete Ziskowski by email several times and he answered all of my questions and we set up a Time for me to come in and Test drive the new Subaru Legacy that I wanted. I was very pleased with Pete as a salesman, as a former Subaru mechanic he was very informative. Pete was not pushy or "high Pressure" at all, which suits my car buying style. I was able to get a very good price on a new Subaru and a decent amount on my trade. Overall I am very satisfied with Pete and Byers Subaru.

nandb

17 de nov. de 2011

The staff we interacted with at Byers -- our salesman, the manager, financing -- were all very helpful, attentive, and professional. Bob especially was great in helping us find the right car that we wanted. He was not in any way pushy, answered all our questions throughout the entire process, and really made us his top priority. I am very happy with my car buying experience with Bob and Byers Imports and would highly recommend this dealership to others.

allisteryoung

14 de nov. de 2011

Byers Subaru service department is not trustworthy. Avoid them if you can. The other Byers dealer in Dublin is no better so you are stuck if you have warranty repair issues in the Columbus area.

dmniekro

13 de nov. de 2011

All of the staff at Byers Imports were extremely professional and went out of their way to make my buying experience a success. I would strongly recommend them to other Subaru buyers!

Garling61

30 de oct. de 2011

I enjoyed my buying experience at Byers with Pete and other mebers of the staff. They were friendly and there was no pressure push of any kind. Pete was thorough and most helpful.

kikimanatee

23 de oct. de 2011

Great personality, former mechanic, very knowledgeable on technical aspects and equipment, great pricing and financial options available, no sales pressure, and overall very positive car buying experience.

dcliston

17 de oct. de 2011

Received great service; Bob answered all questions, and tracked down answers to anything he didn't know right away. He let me test drive numerous Subaru models, all the while not pressuring me into making a decision not right for me. Very positive experience. I'm happy with my new car and feel very good about the sale.

finddyan

5 de oct. de 2011

Pete was extremely knowledgeable about the Subaru product. He was also very responsive and patient, appeared transparent about everything. I would highly recommend him as a sales person.

cgibson7154

5 de oct. de 2011

I spent two months looking for a new car. I researched, talked to others, test drove, compared cars. I also went to other dealers. Byers on N. Hamilton had the total package...they had the product I was looking for, safe and affordable; they treated me like an intelligent customer (not like some "dumb woman" as I was treated by another dealer); they answered all my questions without expressing any dissatisfaction(I must have asked a hundred questions); they did not try to pressure me to buy or finance beyond the normal sales-pitch (another dealer was so rude I walked out); and they gave some incentives that tilted the scale i.e., fair pricing, free car washes and free oil change/tire rotation, percentage off from internet search, etc. I spent four hours there and no one blinked an eye at my persistence to get the best CAR/DEAL.I also have several friends who have shopped here and highly recommended this dealership over any other. (They are return customers too.)I have driven the car for almost a week now, and I love it!

Rita Dean

27 de sep. de 2011

I took advantage of a rainy day to car shop and to learn more about the Subaru wagons which I had been researching online - professional reviews/reports and owner reviews. I have several Subaru dealerships to choose from in Columbus, OH, but started with Byers Imports because they seemed to have the largest inventory online. Sales consultant David came out as I window shopped the line up of Outback wagons and offered his umbrella as I looked. I am a retired female, but I know alot about cars and have always liked cars and driving. David treated me with great respect and listened as I told him what I'd already learned about the vehicles. I was only there to "look" and had no intention to trade cars that day. David's extensive knowledge of the Subaru line and his non-pushy approach combined with just the right questions to learn what I wanted/needed in my next car lead to us going inside, sitting down, and seeing if we could do business. He had my Mini Cooper appraised, presented a good trade offer, helped me with some extended warranty issues that I was concerned about, and we finally reached an agreement. I was introduced to his sales manager and the finance specialist. My new Subaru was prepped for me to drive home. I really love it. It is our first Subaru. We have been a family of Volvo's, Infiniti, and Honda. I even look forward to those first snow flakes as winter approaches. I highly recommend Byers Imports Subaru!

8messydogs

21 de sep. de 2011

After researching the Subaru Forester for several years, my husband and I decided to visit a dealer and go for a test drive. Pete Ziskowski greeted us and proceeded to make car buying an extremely positive experience. His warm, friendly - definitely not pushy - attitude helped us finalize the decision to buy this great vehicle. His enthusiasm for the Subaru product, as well as his considerable knowledge, helped cement our confidence in our purchase. Thanks, Byers, for having a salesperson that really knows the meaning of Customer Service!!Dave and Linda Durbin

lovemysubaru1987

18 de ago. de 2011

The customer service at this location was amazing! Peter Ziskowski answered all of my quetions with ease and made me feel more than confident with my purchase.

csmall3

15 de ago. de 2011

Josh, was very easy to talk to & work with. He was patient in allowing us to make up our minds regarding making a choice in a particular car purchase. I think most people find buying a carsome what stressful because of all the choices out there making a decision can be very difficult.Overall I think Josh was the very reason we purchased a car from Byers import auto and wouldconsider them again since the used car selection is very good...SincerelyCraig

obw

11 de ago. de 2011

Byers Subaru was very friendly and easy to work with. They answered all our Q's and went out of their way to accomidate the entire family.

SuzanneHoward

10 de ago. de 2011

Pete was very friendly and helpful throughout our shopping and buying experience. We made three visits to the dealership while making our decision, driving the Forester two different times. We asked many questions and decided on a color that they did not have at the time. Pete was very patient and accomodating during all of our visits. We will recommend this dealership and Pete to anyone we know looking for a new vehicle.

dustpan

9 de ago. de 2011

Josh Sands was an exelcent and personable sales man. He was very helpful and was patient with me and all of my questions. Rick Ross, the sales manager, also worked with me. He was very nice and easy to work with. He made buying a car easy and straightforward.

zwolf

2 de ago. de 2011

Made contact with the dealership through the website and then visited in person after making an appointment with Josh Sands. They didn't have the particular vehicle I was looking for on-site but had one already ordered that was exactly what I was looking for. Test drove a similar used vehicle and decided to reserve the one on order. Josh was a pleasure to work with without being at all pushy. The ordering and delivery process went smoothly and was a pleasure. Oh and did I mention I love my new WRX?!

briggs.safety

1 de ago. de 2011

We are new in town and Josh not only sold us a great car, he was the welcome wagon. Thanks Josh for all your help!Jan and Mark

thisisapain

13 de jul. de 2011

Purchased a new car. Easy, friendly. Traded in other car, easy. Follow up phone call to see if all was well. Pleasant as car transactions go.

1SoundMind

11 de jul. de 2011

From the 1st time we entered Byers Subaru of Columbus lot and salesman Josh Sands greeted us with a smile we were in good hands. Being first time Subaru buyers we needed an education and had to test drive the Forester & Outback a couple times and decided on the Forester. Then since they did not have in stock the color we wanted Josh Sands worked very hard finding and showing me the specs on several Foresters in the Ohio area that he could get. After I finally decided which one he had it and prepped in 2 days and we drove home a happy Subaru owner. Josh Sands went out of his way to help us thru our decision making and spent alot of time and effort to earn our business. If you are in the market for another vehicle give Josh Sands a call!

loganbird

10 de jul. de 2011

Hey, I just bought a new 2011 Subaru Forester and absolutely love it! I visited other Subaru dealerships are none of them even compared to Byers. They really helped us out and set us up with a great deal. Josh who sold us the car, was very friendly and attentive. He made buying a new car an easy process that was enjoyable. I would recommend Josh and Buyers Subaru to anyone looking to buy a great car from a great dealership. You cant go wrong here! Even after the buying process, they have kept in contact with me quite frequently to make sure that everything is still running smooth and seeing if they can still help in any way. Its a win, win!!

held80

9 de jul. de 2011

Hi, we bought a new Outback in June 2011 with Josh. It was a very pleasant experience. He guided us through the entire process quickly and without any problems. We waited three weeks for our vehicle to arrive and he gave us a heads up on a weekly basis. Now a month after the purchase he is still assisting us whenever we need him. I can recommend anyone this dealership and Josh.Thanks,Thomas and Ira