Sean Harrison

20 de nov. de 2021

My experience with Carlock has been outstanding. My vehicle is an ’08 Maserati Quattroporte Sport GT that I love dearly, but is apparently a delicate Italian flower which requires specific attention from time to time in order to keep it working perfectly. My advisor, Jon Stainton James, has been knowledgeable and more than professional, seems to know my car inside and out, and always has a positive, outgoing demeanor. I believe Adam Long is who has been doing the work on the car, which has so far been bulletproof. As an organization, Carlock Motorcars has gone over and beyond what I could reasonably expect from a dealership, and all for a car that I didn’t even purchase there. Attention to detail has been outstanding, and the advice I’ve received on my car has been spot on – very highly recommended in my opinion. I can’t speak for everyone here, obviously, but I suspect that any complaints / bad reviews are likely the result of a miscommunication, as opposed to any sort of company policy or dearth in service. These people love cars, and they’re good people, and it shows.

Daniel Bowman

10 de sep. de 2021

Lovely facility. Everyone was extremely helpful and professional.

slammedtoys

19 de may. de 2021

I purchased a Panamera 4S from here just yesterday. This by far was the easiest and smoothest transaction I have ever experienced. The expectations were set and the deal was put together with out the back and forth that you can sometimes experience. I believe to have found the place where I will continue to purchase my high end cars, you cannot beat the service here. Ask for Tanner for sales and Alex for finance. Smooth as can be.

Kevin N.

18 de may. de 2021

My wife and I worked with Jenny to buy a new Maserati last weekend. Not only was the process seamless and stress free, Jenny made it a relaxing and pleasurable experience. She’s a consummate professional and all the dealership staff we met were super friendly and helpful. Sure, the facilities are top notch and the in-house barista is an unmatched touch, but it’s really about the people making the experience truly first rate.

Charlie Monks

19 de ago. de 2021

I purchased a 2020 Acura RDX with 18K miles on June 16th from Carlock Motors on Mallory Blvd in Brentwood. We absolutely love the vehicle, but beware of the dealership. We were told the oil had been changed and vehicle had been been through their rigid multi-point inspection. Three days later the change oil soon (10% life remaining) light came on. Two days after that I used the windshield washer (for the first time) and it was bone dry. The salesman (from their Volvo group) assured me the work had been completed. I asked for a copy of the service report and all that had been done was a pre-delivery machine wash. To further complicate matters I had not received our Tennessee plates prior to the first temporary tag expiring. After further questioning it was discovered their accounting misplaced the emission testing certificate and it was going nowhere. I then personally drove the vehicle to the state emission testing center, got a second test and certificate, and hand delivered it to the dealership. Here we are August 18th, on my third temporary tag, and a promise the plates will be delivered to me.