dreammaker

10 de feb. de 2016

had a pleasant service as usual. and the sales coordinator was informative. thank you very much. i`ll recommend this dealer to others. bye bye

Wheresmario11

9 de feb. de 2016

I just leased and new car there and everyone from the salesmen to the finance guys were great! Recommend this place for sure. They are personable but also down to business. Thank you to Anthony and Tom and Charlie.

Worst service ever

29 de oct. de 2015

If there is one thing that matters to me is customer service from step 1 to finish. I went to central ave Nissan getting a car, the sales rep did everything in his power to get me a great deal! But it wasn't the color of the car I wanted but I was trying to settle for something I honestly really didn't like. But I was willing to do it at first! I gave $500 deposit and my first question was" is it refundable"? The answer was yes if I don't take the car. Throughout the whole weekend I was trying to settle for something I didn't want, color wise and price wise! I decided not to take it and GUESS WHAT? All of a sudden deposits AREN'T refundable. I was told by sales manager Sam I signed a contract? I never signed a contract nor sat with the finance manager and singed a final contact! The paper I did sign was a receipt saying I gave a deposit! ( well at least that's what I was told. I don't understand how a company like this will do anything like this to anyone! This Nissan went being the best at service to the worst. Next time when you want to slip and slide a paper "and it's a contract tell the customer". I wouldn't recommend this Nissan to anyone! And if deposits aren't refundable tell the customer and every since last customer that's it not! I honestly hope the 500 was worth it. If you want to make sells, BEING HONEST AND SINCERE would be my best advise! I was even told by the sales manager that if I was to write a review he would reply saying I signed a contract! But yet again I was never told that the receipt was a contract! (If I had signed a contract I would of took the car from your lot, when I didn't.)I'm really upset that they were that title "Nissan" because they are stealing from people and making Nissan itself look really horrible.

Dudettex

27 de oct. de 2015

I don't know how anyone in this place got hired with their attitudes and lack of basic respect for their clientele or knowledge! They don't do their jobs and have zero courtesy or consideration for their customers nor do they have any interest in helping them out. The manger is rude, arrogant, clearly not qualified and extremely disrespectful! He and his staff in service are terrible at their jobs and take zero responsibility for their lack of ethical work. They are negligent, incompetent and worst of all money hungry. I don't know how they are still in business with people like this there. I feel bad for the owners. Never again and I will warn everyone to stay far far away. I would give them 0 stars. Worst experience of my life. Steer clear.

Mark123

21 de jun. de 2015

Purchase a used car they said they would fix all that was wrong with it before i pick car up.But 3weeks later still going back to dealership. Gave me car with airbag light on.headlights didn't work. Bubble on outer tire. Noise in front end and no splash guard on right side front. Water getting into engine compartment. Wanted a car so I didn't have to go through this.

kmb979

13 de jun. de 2015

Despite Central Avenue Nissan being my local dealer, I decided I would avoid it due to their sneaky and dishonest website where there cars are listed for a nice low price in red letters. Only to read elsewhere on the site that this is the price after you pay $2,995. Really? Who falls for this? By doing this those prices in red lettters are also the low (fake) prices that attract people on cars.com and other websites to their dealership. Once I immediately saw this when I began shopping for a car I decided if that is how they advertised then imagine the other tricks they play on people when making a purchase. So I avoided them. After visiting a few Honda and Nissan dealerships this week and receiving offers for my trade in from each of them I decided I was going to make a purchase this weekend. My goal was to find a good certified vehicle for a fair price and get a fair offer for my trade in. Once I found the right one I was going to get a babysitter for the kids and come back with my wife so she can see the car before signing papers. After all this is not a t- shirt we are buying it is a $25,000 car. Unfortunately I went against my gut feeling and decided I would go to Central Avenue Nissan being that they had certified Rogues that matched what I was looking for. I found a car that I really liked and wanted to negotiate however Central Avenue Nissan refused to negotiate, because I told them that I would not be leaving them a deposit until my wife came back the next day. I simply wanted to know how much they would sell their car for and how much I would be offered for my trade in. Despite the dealer looking at my car he refused to give me a price only telling me to come back when I am willing to put a $500 deposit down. I explained to him that I did not have time to waste and would not be returning unless I had a price for the car I was buying and for my trade in. (I think this is pretty reasonable) He went to speak to his manager and then told me that they would give me any where between 9,000 and 11,000 for my car. "Really? Well which is it?" I asked. "My car is outside can someone take a look at it and give me an accurate offer" He said I told you between 9,000 and 11,000. He continued to repeat this every time I asked for an accurate offer so I can speak to my wife and make a decision. He said they would be willing to do so when I was willing to come back and give a down payment. I told him that I would not be returning and walked out. He chased me out the door and told me to come back in and speak to his manager. I told him I was not coming back in but that if his manager was willing to actually negotiate then we can talk. (After all I was very interested in their car) After a few minutes he came back and said the offer still stands "anywhere between 9,000 and 11,000 dollars. (Really? a 2,000 dollar range is all you can offer me when my car is right there! I even offered my keys and told him to take it for a drive, so I can get a price) I quickly got in my car and drove off, completely confused and in shock that this is how they operate. Central Avenue Nissan simply feels they are smarter than everyone else, Beginning from their horrendous website tactics, to the point where they will not give me a price on my car until I aw willing to give a deposit. They must make a mint of money deceiving people into giving that non refundable deposit only to have the deal fall through afterwards. In fact it is so important to their business model that they are able to allow a ready, willing , and able buyer out the door. I have worked with many dealerships in my life and have purchased many cars. I feel that Central Avenue Nissan may be the worst of them all with these tactics. Customers should avoid at all costs, and if you do decide to shop there please beware. Do not give them a deposit until you have all the numbers in front of you and be sure that they are guaranteed in writing. Understand however, that if you are an educated buyer they might just let you walk out the door.

jhun24

20 de may. de 2015

they sales team are very good about helping with your needs and knowledgable about the products. The finance dept. is also helpful in finding you your financing needs.

Ivans

15 de abr. de 2015

Very bad experience with this dealership.They are using very questionable methods to attract potential customers.Information with low price published on website and confirmed via phone and chat is not corrected and you have to double check it. ever recommend this dealer to anyone. Stay away.

Ade f

28 de feb. de 2015

Patience, kindness, know how and legwork to provide both comfort and the best deal are what Horacio and central avenue Nissan provided me. I truly am grateful for joining a great family and Look forward to doing Business in the future. Thank you once again for the professionalism and humane treatment Horacio, the coin tradition was a great gesture. Be well my friend.

Joey25

11 de dic. de 2014

I took my car into central avenue Nissan to get my lower control arms done and man I must tell you I was done in an blink of an eye. The mechanic who worked on my car was called Eric didn't quite catch the last name but he took me into the shop,showed nd explained what he did to the car and I couldn't ask for nothing better. KEEP THIS GUY AROUND NISSAN!.

LRKM370

10 de dic. de 2014

I came in for an oil change/filter and tire light. I didn't purchase my car here and that is a lesson learned. They treated me life I did and made sure I was well aware of all their benefits. Everything was done is a timely fashion. I look forward to buying my next Nissan here. My tech Eric really set the bar he went above and beyond explaining the work as well as setting up my next service. He also made sure I follwed up about my tire. Round of applause great workers creates happy and future customers THANK YOU

Rosa18

10 de dic. de 2014

Le estoy dando las graciasa Al empleado Eric jimenez por darme el mejor servisio para mi carro BMW Que a quedado De Maravilla. Recomiendo el servisio De Central Nissan a todos mid amistade estoy bien complacida.

Ang35

10 de dic. de 2014

WONDERFUL! I could have not asked for a better way to start my day! Having my vehicle serviced at Central Ave Nissans really does show the type of attributes every dealership show have. Literally, from the moment I walked in I was treated with the upmost respect! And their technicians are REMARKABLE! The technician who serviced my car was such a sweetheart. I would recommend him to everyone I know! He is so professional with his work. I am definitely coming back and requesting for him to service my car again. OH! How could I forget to mention I EVEN GOT A FREE CAR WASH! FREE!!!I LOVE CENTRAL AVE NISSAN!

CollinR123

10 de dic. de 2014

Never in my life have I went to a car dealership and ended up having a good time until I went to Central Ave Nissan. I could tell right away I was working with professionals. I wont go to another car dealership after going to Central Ave Nissan. Love it

Aleesha22

10 de dic. de 2014

I went to this dealership & had a wonderful experience. The employees that took care of me were exceptional and made sure all of my cars needs were met! Definetly plan on coming back!

Ericjmnz

10 de dic. de 2014

I went to Central ave nissan and they took me Right in, not only did they Car my done Right away but while i was they had Coffee and other stuff to eat while you wait. and i got a FREE car wash!! tech who worked on my car is great i tipped him as well Will come back again for sure A+++ dealer

KayCeeR

12 de nov. de 2014

I had leased my car from Central Ave Nissan a little over a year and a half ago. My job just relocated me into the city where there is no need for me to have a car. This was my 1st lease and I was panicking about what to do with my Altima. I wasn't planning on paying insurance along with a car note for a car that I wasn't going to be using. I called the dealership to see if the sales person who leased me my car was there, to see if he could help me. He was no longer there but I was put in touch with Tara. I explained my situation and she explained to me, in great detail what my options would be. She was very knowledgeable about the lease turn in process. Apparently things like this happen all the time. Long story short, I had come by to the dealership to turn in my Altima, and Tara had taken my plates, my dirty plates, off for me. She was kind enough to put them in a bag for me so that I wouldn't get dirty myself. She informed me again on what the next steps would be. I was in and out within 15-20 minutes (we chit chatted for a bit). Tara was such a sweetheart and she made this process painless. I have some friends and family in Westchester, which I plan on sending to Central Ave Nissan to work with Tara. Down the road, if I do need a car again I will be sure to go and meet Tara. Thank you again Tara for all of your help, I really appreciate it!!!!

jpaw77

18 de oct. de 2014

Placed a down payment at Central Ave Nissan after being assured that my ordered vehicle would arrive within 3 weeks. 5 weeks later, there is still no vehicle and no ETA on its arrival. Salesman says he has "no idea where the vehicle is currently, but he thinks it went to Korea." Zero communication provided by the incredibly rude and incompetent sales staff. No action to proactively provide me a refund. When I requested the contact info of the dealership's management, I was literally told that he "does not have e-mail."This dealership is truly a waste of time. The sales staff is dishonest and unhelpful. I'm amazed they are in business.

Carlos.grullon

10 de jul. de 2014

I came to the Dealer and was attended by a very professionalPerson, which made my visit to the Dealer as a friendly and top of the line "world class customer service. "Every one is friendly and very helpful. I will recommend every one to visit this wonderful Dealer.Thank you Tom and staff for the service!!!

Eric/sabrina

24 de abr. de 2014

My recent purchase at central ave nissan was a wonderful experience.The salesman by the name of Jeff,Hodgers was a very nice and patient and proffessional salesman and knowledgeable.He made my purchase hassle free and help me pick out the perfect vehicle at the right price.I would refferal everyone who is in the market for a new car to see Jeff,Hodges at central ave nissan.keep up the good work Jeff.

hjim

27 de mar. de 2013

Excellent experience......sales and finance staff made it easy......excellent pricing and quality and will definately use this dealership again..Danny helped in every way....pricing,delivery,etc

Lilred20

7 de mar. de 2013

I bought my car there two and a half years ago, great dealership, super friendly felt like I was dealing with family. Not just buying the car was a great experience but each and every service trip I have been met with outstanding customer service. They are very attentive and make sure all my needs are met each time I bring my car in. The rewards program they set me up with is also very rewarding, and they make sure to remind me to use it, which saves me a ton of cash. Every year around the anniversary of the date I purchased my car I receive a phone call from the same salesman that sold my car to me, asking me how I am and how my car is doing, offering to help me with anything. Overall I would recommend this dealer to everyone!

BeMoore

4 de mar. de 2013

My husband and I came in to buy a used modern car. The salesman didn't pressure us but he was very professional. The fact that he wasn't pressuring made us come back. We had been to other dealerships but the customer service was rude and obnoxious. The vehicle is in good condition and it made me very happy when I drove it home. I would recommed Central Ave Nissan to anyone who wants a well maintained car and a good price.

Sprin

28 de ene. de 2013

Have been bringing my Nissans there for 2/3 of a decade. Was recently upset with my local Kia dealerships and decided to bring my Kia in to Sterling who took it in without an appointment. He is always honest and helpfull explaining options so that even an ignorant laymen can make an informed decision. I decided that they would do this and all future work on my cars. Not the cheapest, but you can't place a value on the money saved by not being conned into extra work.

Karlep2422

25 de ene. de 2013

Having been a regular customer at Central ave Nissan for 3 yrs they continue to exceed my expectation in all areas of service .i did not have an appointment for my last service and still got expeditious service anyways .i will reccomend anyone to this dealership without hesitating.

dannycigars

8 de ene. de 2013

I have owned a bunch of different cars everything from a Ford Escort to a Range Rover and this dealership has some of the nicest sales people working there. My salesman Lucus was great! I told him exactly what I wanted and how much I was willing to spend on a monthly payment, and he made it happen. He even got me top dollar on my trade in. The finance guy made sure he offered me all the warranties, accessories etc. but was not at all pushy. All around it is just a great dealership with plenty of seating with tv's and coffee and bagels/muffins while you wait. I'd recommend Central Ave Nissan and especially Lucus to anyone in the market for a Nissan.

jmcnulty65

21 de dic. de 2012

Friendly greeting and explanation as to what will happen with my 30 month servicing. While waiting I looked at 2013 models and received professional and friendly assistance from "Lucas" and "Scott"Approximately 45 minutes later I was notified my car was ready..too late to partake of free coffee and bagels.

PUMPKIN0215

6 de dic. de 2012

WAS IN THE DEALERSHIP FOR 3 HOURS PUT A 500 DOLLAR DEPOSIT ON A SATURDAY DIDN'T SEE THAT I COULDN'T GET MY MONEY BACK GOT APPROVED ON A SUNDAY WHICH I DON'T KNOW WHICH BANK IS OPEN THEN. FELT THAT I WAS BEING SLIGHTED BY THE DEAL AND REQUESTED MY DEPOSIT BACK NOW I HAVE TO WRITE A LETTER TO THE OWNER EXPLAINING THAT I FELT THAT THEY REALLY WEREN'T GIVING ME A GOOD DEAL BECAUSE I CALLED AND ASKED OTHER DEALERS AND INSURANCE PEOPLE. THE FIRST CAR I BOUGHT WITH THEM I PUT DOWN A LARGE DEPOSIT 8,000 AND I THOUGHT THAT THEY WOULD CUT ME A BREAK AND TRY TO WORK WITH ME ON LEASING A VEHICLE AND NOT HAVING TO PAY SO MUCH NO THEY ARE MONEY HUNGARY AND THEY DON'T CARE WHO THEY MANIPULATE OR GET OVER ON AS LONG AS THEY GET MONEY FROM THEM. I HOPE THAT I GET MY DEPOSIT BACK I AM NOT MADE OF MONEY AND I JUST WANT TO BE HAPPY AGAIN WITH MY CAR WHICH IS WORTH MUCH MORE THEN WHAT THEY ARE TRYING TO TRADE IT IN FOR. I AM UNHAPPY AND FED UP WITH THIS DEALER AND I WILL NEVER GET ANYTHING FROM THEM BUT MY CAR SERVICED AT LEAST I CAN TRUST THE GUYS OVER THERE BECAUSE THEY TELL YOU EXACTLY WHAT THE COST IS AND THEY DON'T LEAVE YOU IN THE DARK WHEN IT COMES TO THE PRICE OF THE JOB THAT THEY ARE DOING AND SO FORTH. AFTER ALL THIS ORDEAL IVE GONE THROUGH WITH THIS DEALER I NEVER FOUND OUT HOW MUCH THE ACTUAL PRICE OF THE CAR THAT I WANTED TO LEASE ISN'T THAT SHADY!

Sbutow

22 de nov. de 2012

The experience at Central Avenue Nissan was superior to any car buying experience in my car buying history. We came to Central Avenue Nissan on a recommendation. We had lost two cars due to Hurricane Sandy. Deelerships on Long Island only cared about making a sale. One sold a car out from under us. Nicole made us feel respected from the first phone call. She was patient, knowlegeable and compassionate. She was respectful and had a sense of humor. I never felt rushed.Everyone at the dealership was friendly, asking if they could do anything for us while we waited. Charie, the financial manager, was easy to work with. Even the young man who drove us to return our rental car was polite and respectful. The dealership should be praised for their above and beyond policy. I love my new cars and will return to Central Avenue Nissan for future purchases!

irina.val

12 de sep. de 2012

We would like to commend you on one of your employees: Jose Daboin. We recently had occasion to lease a car from your organization and Jose was the salesperson who helped us in the transaction. He was instrumental in helping us make the decision and he went above and beyond what was necessary to accomplish this. No question or request that we had was too small or too big for him to handle. If he did not know the answer he was quick to get the information for us.We will recommend Jose and your dealership without hesitation! He truly is a valued employee of your organization.Very Sincerely,Todor and Irina

Toujaguejr

28 de ago. de 2012

The brake job that was done on my vehicle is outstanding my car brakes smoothly and effectively without any noise or grinding Its has to be the best brake jod I ve ever gottenn!

ipaidless

14 de jun. de 2012

i went to this dealership looking for an inexpensive pre-owned vehicle.. i met Nicole there and she showed me the used cars, i didn't see anything i liked and so she asked if i would consider a new car.. i hadn't really thought about it and she went over my options with me.. the sales manager Felix worked with Nicole to get me a GREAT deal & the business manager Scott was very friendly as well.. after some thought i decided on and BROUGHT a new 2012 Nissan Altima..

Bee735

2 de jun. de 2012

These guys are the best,they were all very polite,professional and courteous.I have already purchased four cars from Nissan and have never had a problem. They always work with me and my budget.They explain everything and answer all my questions so that I leave with peace of mind,my payments have always been reasonable and there is really no need to complain.I recommend them and their services to all my friends and family.And I will continue to do business with them :) THANK YOU ANDKEEP UP THE GOOD WORK GUYS AND BEST OF LUCK WITH ALL YOUR SALES.

ohyeahh72

3 de abr. de 2012

Staff was very friendly, knowledgable and helpful. They made my search for a vehicle a lot less stressful. Would use Central Ave Nissan again!! Thanks guys!!

MideaD

22 de mar. de 2012

I walked into Central Ave Nissan to look for a new Altima. I dealt with Tom Antidormi. This guy is the nicest salesman I have ever met. I have had some bad experiences with car dealerships. They lie, beat around the bush, put you through hell etc. Not this guy. He was AWESOME. I'd recommend him to anyone. I have not one complaint... Very happy customer here :)

abualteenga

20 de mar. de 2012

Please all Customers Avoid walking in this dealership, I highly Recommend to go to new Rochelle or White plains. This Dealer is a big scam Do not Leave a Deposit. I Left a 500 dollar deposit on a 2012 Rogue, I knew the deal was not what I wanted but I was pressured and forced to go for the deal. When I approached the sales manager and stated I lost my job and that I cant afford the car that I was going to lay low until I get everything under control the Manager had threatened me he was going to call his attorney and that I WAS NOT GOING TO GET MY MONEY BACK BECAUSE I SIGNED A CONTRACT!!! I did not sign a contract I signed a Sales form which in fine print has I am allowed to get my deposit back.

JerDen21

29 de feb. de 2012

It's not like me to jump on my computer and write a post about anything, but somebody has to know about my experience. I had the worst credit imaginable. Every dealership I visited treated me like a champ when they met me and like a chump after they ran my credit. These guys at Central Avenue Nissan were friendly, compassionate, and actually genuine. 1st time I met honest salespeople. (They also got me a better deal than anybody else!) I would shop there as long as they're in business and I suggest you do the same.

s.jones55

25 de feb. de 2012

My wife and i were in the market for a new vehicle. A friend recommended this Nissan dealership. When we first got their we were greeted by Danny. He was very friendly and made a good first impression. He took us for a test drive on a rouge and we did not feel any pressure at all. He made the car buying process much easier than any other dealership we had visted. The dealership and Danny took the time to work with us and at the end of the day we left with a new vehicle. We are very happy with the sales and service we received and would return when it's time to get a new car.

muffyk

24 de feb. de 2012

I recently purchased a 2012 Rogue from Central Ave Nissan and couldn't be happier. I am usually not comfortable with the whole buying process but my sales consultant, Mark Kaplan, made the experience an easy one. Mark took the time to explain the options available on the Rogue, then took me on a test drive to make sure I was comfortable in the vehicle. The lease negotiations went smoothly and I was able to pick up my car the next day. Mark and the management team made for a great experience for me and I would highly recommend Central Ave Nissan to anyone in the market for a new car.

Smiamua

16 de feb. de 2012

I was interested in a leasing program I saw on a commercial for this dealer and called to makeAn appointment with a sales consultant. The facility was very nice, employees were polite, and I was well informed to make my decision on a car purchase and should be purchasing sometime this week. Overall I would recommend this dealership to anyone looking for quality service and good deals.

Altima2.5

31 de ene. de 2012

I was in the market for a Nissan vehicle and was recommended to Central Ave Nissan mainly because I was told they were courteous, professional, and would get a good deal. From the minute I walked in I was greeted by several salesman and was directed to the front desk, the receptionist was very pleasant and introduced me to Ludwig who would be my salesman. I was undecided between a Maxima, Sentra, or Altima; Ludwig was very knowledgeable of the vehicles and explained to me in detail what each car had to offer. He was even nice enough to take me on three separate test drives, I felt no pressure what so ever and felt as if I was speaking to a friend instead of a pushy salesman like some other dealerships. After numbers were discussed and finalized I had a very pleasant experience with Scott the finance manager, I picked up my car the same day, and I am loving my new Altima. I would recommended this dealership to my friends and family.

hcocog

11 de nov. de 2010

After researching Altima's and dealerships around the area. I decided to visit Central Ave Nissan in Yonkers. I was approached by well spoken gentelman who was very knowledgable of the product and services the dealership provided. Management staff was just as knowledgable. I will recommend Central Ave Nissan to all my family friends.

Andra21

10 de nov. de 2010

I am a currently a student at Howard University in Washington D.C. While on a break, I decided to go to NY to purchase a car,particularly a 2010 Nissan Sentra.My friend referred me to Central Ave Nissan. I was assisted by a salesman by the name of Mr.Kenneth Johnson.I must say that he was extremely professional,kind,and straightforward.I was extremely impressed with how well he presented the car and his knowledge of it.It was incredibly important that I understood the in and outs of this car,especially since it was such an important investment for me.Overall, Central Ave Nissan has a great atmosphere.I am happy to say that I've purchased my car and I absolutely love it.I definitely appreciate such a smooth experience.Mr Johnson has even called me to make sure everything is up to part with my car.I wish there were more salesman like him.I would definitely recommend Central Ave to anyone interested in purchasing a car.

boneill1315

10 de nov. de 2010

The overall experience was a good experience from the minute I walked into the Dealership. James was very Professional and Courteous and he knew that time spent at Dealership was very important to me so he assured me I would be taken care of immediately, which I was.

George Walker

9 de nov. de 2010

I found the car on Cars.com and my email was returned with a call the next day. Tara answered all of my questions over the phone and after she set the appointment for me I came in that weekend to test drive the car. I was able to negotiate a fair deal and havent had any issues with the car. Pretty painless experience if you ask me.

sameverlast

3 de nov. de 2010

The best feeling when buying a car is when you get everyone,from the girl in the front to the manager taking care of you. Everything was explain to me clear right upfront just the way i asked them to do. This is my trird car from them and I will never go anywhere else. I love CENTRAL AVE NISSAN.

jephunneh

25 de ago. de 2010

DO NOT LEAVE ANY DEPOSITS AT THIS DEALERSHIP!!!First, All the red flags were there for me not to deal with this dealership. I wanted a 2010 Nissan Rogue with the 360 package. One particular feature I wanted was an USB port. I researched this car and none of the research founded resulted in them saying the 2010 Nissan Rogue had an usb port. However, when I contacted Central Ave Nissan and spoke to Mr. Charles White, he reassured me that the car did come with a usb port. He said it was in the glove compartment. I said oK! He arranged to have me picked up and taken to the dealership. When we got there he said he made a mistake the 2010 Nissan Rogue did not come with a Usb port. So basically he misled me! Second, He told me to leave a $500.00 deposit on the deposit slip it clearly stated non-refundable. I said the form says non-refundable, he said no you could get your money back. So I believed him and left the $500.00 deposit. Third, I told him that I did not want to go over the $23,250 for the price of the car again he reassured me that everything was included i.e. sales and destination charge and installation of the Usb port. I was quite happy. However, the next day I found out that was not the total price of the car. The total price of the car over 72 months plus sales tax was 26,117. I was angry, again I was misled. I called them and told them that I did not want the car. The next day they withdrew the money from my bank account. I was furious. I spoke to the manager Mr. James Rourke and he told me to write a letter explaining the reason for wanting my refund back. I sent and email and a certified letter and it has been a week and I have not heard from Central Ave Nissan. STAY AWAY!!

jwoie

4 de nov. de 2009

I would never recommend this dealership to another person. Although I purchased a used car from them, I had such hassle in the extended warranty that they added to my finance plan without even asking me. It took 3 months for them to finally refund the money to the finance company. It was such a horrible experience. Not only was purchasing the car a horrible experiance, I feel every time I bring my car in for a service, they are just ripping me off. I've never spend so much money on maintenance, and this car is only a year old. The service people try & convince you on pruchasing all these different service packages, which I believe they don't even do half the things, rotate the tires, etc. Once I collected my car and on my way home, I noticed that there was no windscreen solution, like were thet not suppose to top off the fluids. It just really makes you think, what else they say they do, but actually dont. DO not buy a car from them, go elsewhere. Service is horrible and you feel like you are being ripped off everytime you go there.

rp05

29 de dic. de 2008

Central Avenue Nissan was the worst experience I have ever had in an attempt to purchase a vehicle. I spoke to a salseperson and told him exactly what my expectations were for down payment and monthly payments. When I found a car that I liked we began discussing the price. He made it seem like it was affordable and would get it as close to my range as possible. I was willing to go above what I told him as I did like the car, but the numbers began to get outrageous. We agreed on a price and discussed a payment plan which I had agreed on even though I was overpaying. The financial specialist was the worst experience of it all. The finance got out of control quick as he attempted to sell me a warranty on the vehicle and would not take no for an answer even after I flat out said no and had to be persistant. The numbers were much higher than I had agreed on as it was difficult to get a loan as it was an older vehicle. I left the dealer after putting down a deposit of $500. The more I looked at the numbers, the deal was looking much less appealing. After having a family friend look at the vehicle (not that the vehicle was in bad shape as it was in great shape) and some discussion I realized that this was not the vehicle for me. I loved it, just could not afford it. I told the salesman that we had no deal and he went to the manager to see what more he could do. He wouldnt do much for me so I declined. After I left, the salesman and finance guy called me contuing to pressure me into purchasing the vehicle. I finally had to ignore their phone calls after saying no several times. On top of it, they took my deposit as it does say in their policy that there would be no refunds on deposits. Horrible experience with pushy salesman looking to take advantage of people!