good customer

12 de oct. de 2016

Service is awful except for routine maintenance. Awful communication on service. They do not keep their scheduling promises. Arrogant Mechanics and no reason for a parts department they stock nothing. I bought a 5 series from Century BMW, it was my second one, My first experience at other BMW dealers led me to believe things would be top notch, it was awful. Experience included leaving service department with new problems, clear damage to car but they essentially refused to even consider it their problem.

DELLED

8 de oct. de 2016

Parker Jones was a pleasure to work with through the whole process of purchasing the car. The car we ordered arrived ahead of schedule and is beautiful.

TheGreen

8 de oct. de 2016

I have had my car in for service multiple time with the "Service Engine Soon" light coming on. As everyone would know this is either the gas cap or the oxygen sensor. Mine was the sensor. The SES light would come on and off so each time I had my car in there would be another "Maintenance Service" required on something else costing 100's of dollars. I bought the car with an extended warranty and maintenance package so I would not have to deal with these types of expenses. I did not realize that hardly anything was covered and when it was covered I had to remind them I had the warranty each time my car was taken in. I also don't think it should take 90 minutes just to process paper work on a car. The system that they use should be brought up to 21st century standards if it really takes that long to process. I was really hoping that this dealer would be different but I have come to find out that all these "High End" dealers care more about the appearance of the showroom than actual customer service.

Melissa14524

5 de oct. de 2016

From car purchasing to service, Century BMW is the best! Staff is super friendly and very easy to work with. Carl in sales and Luke in the service department are great! As a repeat buyer at Century BMW, I would highly recommend them to anyone!

Happy Customer

1 de oct. de 2016

Ann Marie was a true professional throughout this purchasing experience. She made me feel like she really wanted me to be happy. There was never any pressure, and she was totally honest. This is the type of service everyone deserves! In addition, Josh Minard can answer anything you need to know about the technology on the vehicle. Very skilled.

Gwendolyn Michele Lee

24 de sep. de 2016

Parker Jones is kind and respectful young man. I felt like my needs were met. I will definite come back to BMW. Will definitely recommend Parker to friends and family.

K Johnson

23 de sep. de 2016

Their service is excellent. That being said, the cost of repairs is prohibitive. Plus, every time I take my car in they always find something else wrong with the car. It makes me suspicious.

Driverscott

13 de sep. de 2016

Not many businesses receive excellent ratings from me, Century BMW does.I was handled with pure professionalism.I would recommend Century to anyone looking to purchase a BMW.

Jmehenry

13 de sep. de 2016

Purchasing vehicles can be a painstaking experience but my experience here was very pleasant. The customer service and personal touch is second to none. I would recommend this dealership to anyone looking for a new vehicle!

ARSpears

13 de sep. de 2016

Purchased a pre owned vehicle and could not have been more pleased with the value and service. I live out of state and would make the trip again. Awesome team!

ChuckH

13 de sep. de 2016

I am fortunate and blessed beyond words to be able to purchase many vehicles. I admit I probably trade vehicles too much. Is that possible? Saying this, I have dealt with MANY dealerships over the years. This past Saturday was a great experience. Two vehicles, two dealerships. Vehicles were neck and neck in my eyes as well as in published material. Both fine vehicles. The difference? The DEALER. Ree and Kevin both treated me in a manner that they would want to be treated. After direct, back to back comparisons of vehicles...Ree and Kevin were the reason for my choice of a 2017 BMW.

SAMIAM

8 de sep. de 2016

When I went into Century Auto, I was a little all over the place. Ann Marie was very patient. I usually hate going to dealerships because of the pressure, but there was absolutely no pressure from her. We test drove as many cars as I wanted. This really allowed me to narrow down my choices. We spent roughly 4 hours test driving cars, only for me to circle back around to the first car I test drove, but she really wanted me to be sure of my selection. This was probably my easiest and best car buying experience.

amalcolm

8 de sep. de 2016

First, I want to say that I have no problem with the service people at Century. Cornealius was exceedingly friendly, upbeat, and accommodating - he even gave me a ride home when my car had to stay overnight at the dealership. Chris in the parts department quickly matched my price on the parts I needed when I found them cheaper online, and I was able to use a couple of coupons to bring down the price of my repair. Mike and Luke have also been very helpful on previous visits. However... the parts needed to replace my back light assembly were over $100 cheaper online than as offered at the dealership. Chris matched the price, but the parts were not in stock and needed to be ordered. It took several days for the parts to come in; I only have one car, so leaving it that long was not an option. I had to depend on shuttle rides, since Century only gives loaners to those who purchased their cars at the dealership. Why not partner with a rental company as some other dealerships do? After leaving it overnight for them to test the brakes, my car was given back to me (not washed or vacuumed) with a 30 mile range of gas, not even enough to take me home (Harvest). The diagnostic service to determine any problem costs $125, whether you fix the problem or not; in many places, you're not charged for a live mechanic to assess the issue, or the cost of the assessment is turned back in to the cost of the repair, if you choose to use that service department. Not so at Century. Also, for minor issues (creaks and squeaks, interior issues) I'm usually told it would be cheaper to fix it myself or to take it to some other repair shop. Example: the thick vinyl on my glove box is peeling off; it was recommended that I replace it at a cost of over $500, as it was a known issue and almost impossible to fix (why, BMW, why?), or I could try a two part epoxy myself, or pay less for a fix at a local custom body shop. I've had many cars - some have been "luxury" and some not, but I've usually taken them to the dealership for servicing. For the most part, those dealerships have done their best to make it more appealing for me to bring my car to them, rather than taking it elsewhere or rigging a fix myself, even if it meant not charging to look into a problem, or finding me the cheapest price for parts (rather than me having to - the parts may be proprietary, but the prices are not). BMW may be the "ultimate driving machine," but their cars need a lot of tweaking, and a dealership can make the difference between that being a pleasure or a frustration. You pay a premium for high performance, and that performance should extend to the service you receive as well.

Larry

2 de sep. de 2016

as soon as I entered the dealership I was greeted with a smile. The place was clean, the salespersons were nice and professional. My salesperson, Ann Marie was extremely knowledgable, helpful, not pushy just an all around absolutely pleasure to work with. The General Manager and Finance Manager was great as well. I can't say enough about great things about Ann Marie...she was GREAT!!!

donaldruggles

2 de sep. de 2016

I went expecting a lot of pressure. That was not the case at all. I felt they listened and were professional in ever way and knew their product. That's the big difference.

heather35111

31 de ago. de 2016

Chuck in Wholesale Parts is pleasure to speak with. Anytime I deal with him which is almost every day he is the biggest help. I can always count on him.... he is awesome to deal with..

randy

29 de ago. de 2016

Have purchased five cars from dealership. This is the first time I did not buy a new car. Process was easy and Ann Marie Lang did a great job in helping us find two cars to fit our family.

Lindam

28 de ago. de 2016

Enjoyed the entire sale process beginning with Parker. He answered all questions I had and helped going thru everything in the car. Finance was a great experience as well. I will definitely be back. And I'll ask for Parker!

Woody

28 de ago. de 2016

Ann Marie Lang was great. She knew the car but was not pushy. Drove during the test drive to show off functionally. Ann Marie was great.

telse

27 de ago. de 2016

We had a very good sales experience with Carl. Excellent car and very good sales man. Would . like to recommend him to all our friends. BMWs are wonderful cars.

Tyler Shankles

23 de ago. de 2016

I always know what top expect when I call Century BMW, great customer service. The staff is very knowledgeable about the products they are selling as well as friendly. Delivery is always very prompt whether the item I need is in stock or a special order item. I would definitely recommend this dealership.

Mctaylor9

20 de ago. de 2016

I went in needed a new car but not knowing exactly what I was looking for. I was helped by a very friendly and knowledgable staff who knew what they were doing. It only took about two hours from the time we got on the lot to the time we were driving away with a new car. They worked fast and made sure we knew exactly what we were purchasing. Overall a great experience.

Stephanie Daniel

19 de ago. de 2016

AL SMITH WAS WONDERFUL! I FELT LIKE A PRINCESS.I AM SO EXCITED AND FEEL SO RE ASSURED THAT IF I EVER NEED ANYTHING I KNOW THEY ARE JUST A PHONE CALL AWAY.

Crossons

18 de ago. de 2016

Carl Erwin helped us so much get into our first BMW. We had excellent service. So excited to get started!!We were very pleased with service dept, we got weather mats for our car the day we bought it.

Sue

17 de ago. de 2016

My husband and I have been buy/leasing cars from Century BMW in Huntsville Al for 30 years. Al has always been my salesmen and that speaks volumes. 30 years is a long time, you have to really like a company to stay with them that long. EVERYONE at Century from the Owners to the service dept. are professional,customers oriented ,like family kind of people. We are moving to another state but there is no doubt that I will drive back to Huntsville AL to purchase my cars from Century.

Euro Tech BMW Repair

17 de ago. de 2016

Chris Engels provides exceptional, thorough customer service. He has a vast knowledge with regards to BMW parts. He provides what I call.....service with a smile over the phone..... Always polite and courteous!

John

16 de ago. de 2016

Where do I even begin...this was absolutely the most wonder car buying experience I've ever had! I was greeted by Josh, the BMW Genius upon arrival and he appointed me to Parker Jones. Parker did an excellent job helping me find the perfect car. After driving a few different models I finally decided on a 535i and I couldn't be happier! Parker went over all the features of the car with me and his knowledge was very impressive. I have finally found a dealership with a wonderful, family like atmosphere that has an incrediblely knowledgable staff. I can't want to purchase my next car from Parker!

Carter

16 de ago. de 2016

My wife and I had a very good experience buying our BMW 5 series. The best part was they did not haggle me when I walked in the door like other car dealers. They just answered my questions and showed me the cars I wanted to see, and let me decided. I will be buying my wife's car here when her car wears out in a couple of years!

Jamie

12 de ago. de 2016

When walking through the door I was immediately greeted and offered something to drink by Ann Marie! She then proceeded with taking down my information, and quickly help me find a car that fitted my needs! She was very engaged and made me feel like I was her only customer and treated me like royalty! This was by far the best car buying experience i have ever had!

BMW4ever

12 de ago. de 2016

Was a great experience at century! While I was waiting for my car I was greeted by the Genius Josh and he explained what his role was and how I could come in and learn more about what my car has to offer!

B&G Knowles

10 de ago. de 2016

Great customer service with Chris Engels. Very helpful and informative. Highly recommend Chris for any service needs at Century BMW.

X3

9 de ago. de 2016

Century BMW parts and service have provided excellent care for my X3. Service has been thorough. Parts have either been in stock, or arrive the next day.

shop rat

7 de ago. de 2016

These guys are top notch! Before I found them, my BMW parts orders were often wrong, or sometimes wouldn't show up at all. Once I started dealing with Chris Engles, I could feel much more confident in getting my customers BMW's repaired on time. Even when I can't get him directy, there is always someone competent and willing to help. Century's Volvo and Jag parts department is good as well.

shop rat

7 de ago. de 2016

These guys are top notch! Before I found them, my BMW parts orders were often wrong, or sometimes wouldn't show up at all. Once I started dealing with Chris Engles, I could feel much more confident in getting my customers BMW's repaired on time. Even when I can't get him directy, there is always someone competent and willing to help. Century's Volvo and Jag parts department is good as well.

Blushing Bee

6 de ago. de 2016

Everyone was knowledgeable and super nice. I was very happy that they held classes for new owners to ask questions, have levels checked and a free car wash. Overall Great Experience. Keep up the good work!!

Dannie721

6 de ago. de 2016

My sales person, Ann Marie Lang is awesome! She's very professional, knowledgeable, and ensures all your needs are met. When I was undecided on whether to buy a BMW X-5 or Mercedes GLE, she sold me on how great the X-5 is and how it meets my needs. She made my car buying experience a Great one! After purchasing my vehicle, Century hosted an Encore event for new owners to answer any questions they may have about their new vehicle or to show owners how certain features on their vehicle work. The entire staff at Century BMW is awesome. I highly recommend Century BMW to anyone car shopping.

Rossi46

6 de ago. de 2016

I have been dealing with Chris Engels for a lot of years. He is very knowledgeable in what he does and does it very well. I would recommend him to anyone needing parts for their BMW. Or if you just have a question. JG

NJW

6 de ago. de 2016

Chris Engels at Century BMW is very knowledgeable and always provides great service when I bring my 2009 3 series in for maintanince. Century has a wonderful atmosphere and I highly recommend anybody wanting to buy a BMW or looking to have their car serviced to stop by Century. You won't be disappointed. NJW

Terry06

5 de ago. de 2016

I am giving Century BMW and Ann Marie Lang an excellent rating because of my overall experience in purchasing a new BMW SUV. The attention to detail was excellent and far exceeded expectations in this important transaction.

Steve

5 de ago. de 2016

From the first time we visited the dealership, we have been made to feel very welcome. You will find a positive and can-do attitude all the way from the management level to the sales staff to the service department, Our most recent visit was scheduled maintenance on our 535d which Mike Burns handled very professionally and efficiently. During our wait, we test drove a couple of cars. As always, Ann Marie Lang was extremely helpful and knowledgeable.

aoclark

5 de ago. de 2016

The staff members at Century BMW are knowledgeable, down-to-earth, and friendly. They pay as much attention to owners as they do buyers. For example, owners can attend BMW Encore events where they learn about the features of their vehicles. Owners can also directly contact or schedule appointments with technology experts called BMW Geniuses. Finally, the staff members are passionate about their products! Some members have been working for Century BMW for decades! They make you feel important without being pushy or overbearing. I am thoroughly impressed.

blackk

4 de ago. de 2016

My experience at Century BMW has been exceptional. Every time I go in for service or to purchase a vehicle I have been extremely satisfied with the customer service I receive.

Joyce

3 de ago. de 2016

Ann Marie was very knowledgable of the BMW! She treated us with respect and supplied us with all the information we needed in order to make an informed decision. Thanks!

CBJA

1 de ago. de 2016

Ann Marie, Scott, David, Josh and the rest of the rest of the staff made the experience as painless as possible. They were knowledgeable, friendly and eager to help even on a very busy day. They even stayed far past closing so we wouldn't have to make a return trip from Florence. I'd recommend Century BMW to anyone.

Greg

1 de ago. de 2016

I drove from out of town (2 hrs) to make my purchase and could not have been more pleased with the entire process. Everything was ready when I got there and moved very quickly. From the salesperson I worked with to the financing manager and financing process to the excellent BMW Genius overview I received, I couldn't have been more pleased with the entire experience at Century BMW. This dealership truly demonstrates what it means to provide great customer service! I would highly recommend Century BMW to anyone looking to buy a new or used BMW.

bmwdave

28 de jul. de 2016

Well I have been going to Century for about 12yrs now, my parents before that.I have ordered a new BMW and bought a few used ones, Anne Marie in Sales and Ron over sales have always helped me get exactly what I want. Chris in parts is practically my go to guy for advice and parts. As an independent BMW mechanic, Century as a whole helps me keep my business looking good by getting me the quality OEM parts from BMW I need to service my clients. Even when a car is beyond my scope or I'm simply too busy to handle them I can always count on Cornealius in Service to help me get my car or clients cars serviced properly and promptly.I have also had great experience with Ray in Porsche sales and Mark in Jaguar Sales. Everyone is friendly and bend over backwards to assist you, even if they don't know you as well as they know me! ;)

Rickey

11 de jul. de 2016

Fantastic service and sales.....would recommend them and have for years....just good people.....Many of my friends and family have bought cars there...they all thank me for the recommendation

jam

16 de may. de 2016

I tried to help my mother find a car at Century BMW of Huntsville. Our family has been big BMW fans for decades. However, the cars were overpriced and one salesperson actually had the nerve to insult my mother. I would suggest going to Mercedes Benz of Huntsville which is a highly professional organization. Needless to say, my mother is now driving a beautiful Mercedes Benz E350.

rmitch

30 de mar. de 2016

Jamal is a great guy to work with in this business. He goes beyond the call of duty to make you feel comfortable in understanding the car buying business. Thank you so much!

livelife

13 de ene. de 2016

I am very skeptical when it comes to dealerships and car buying fairness, however the experience I had with Patrick White has definitely altered my view... at least if he is the one selling me a vehicle. He was very knowledgeable of his product and respected my knowledge as well, meaning he did not insult my intelligence with lopsided figures or try to alter my views on what I wanted and what I was looking for. He is very honest with you upfront and he will not try to make a quick buck at your expense. Ultimately, the process was very smooth and far from the norm that I was expecting. One might not be in the market for a premium vehicle, but people trade-in cars all the time. He is definitely one of the best around.

Bimmerlover

8 de ene. de 2016

We have purchased two BMW's from Ann Marie and have been totally impressed with her knowledge and customer service. When my son told me he wanted to look at BMW's for his first vehicle purchase, I didn't hesitate to set up an appointment with Ann Marie for him (he lives out of town now). We found the perfect car for him and he is thrilled with it. Ann Marie kept his budget in mind and he ended up with a gorgeous CPO 328i coupe and awesome financing from BMW. Ann Marie went over all of the features of the car and made sure he was prepared to drive the car when he left. We will be back again when the need arises and look forward to having Ann Marie's help then too. Highly recommended.

LT Williams

12 de dic. de 2015

I was very skeptical about having a car payment after my accident.Patrick was very patient with me even after I left him hanging multiple times. Once I showed up at the dealership and asked for him, he didn't hesitate to help me. He listened to me tell him exactly what I wanted and could afford. Patrick assured me that I would be happy with my car and we negotiated a great deal. I paid so much down and invested the rest. Investing my money allows me to make money while having a very low interest rate and car payment for 24 months. I would definitely recommend Patrick and Century BMW for all of your car needs. Not only do they stand behind their cars, but they guarantee that you'll be happy with your purchase.

Jan

3 de dic. de 2015

I thoroughly enjoyed working with Patrick White at Century BMW! He listened to what I wanted and worked to make that happen, all in one day. This is my third purchase from Century BMW and have always received excellent service.

Patrick Gorman and Becky Moore

22 de nov. de 2015

Patrick White not only heard what we said, he understood what we meant by asking the right questions to really know what features we like and what we needed in order to invite our family of canines into the X5. Patrick let us know of add-on's that were available so we could have an SUV that gives us the ultimate driving and ownership experience. He introduced us to the Century BMW family of support that we look forward to working with. Patrick went above and beyond to make sure our shopping and purchasing experience was smooth. Thank you Patrick!

BMW in CA

16 de nov. de 2015

Patrick White at Century BMW was great to work with in all respects. I had a pretty complex transaction - buying a CPO BMW remotely, involving shipping the payment, paperwork and the car across the country and, ultimately, having to work though ongoing California DMV issues (which were strictly the DMV's fault). Patrick was always very responsive and easy to work with, completely accurate in describing the car and its condition, and I highly recommend him to anyone looking to buy a BMW - regardless of where you are!

The Good Earth

8 de nov. de 2015

This is the second certified pre-owned car I've purchase from Patrick White. As it was the first time, Patrick was able to determine what I needed and made it happen. He's one of the few car salesman I trust and appreciate. Thanks to Patrick's time spent I left with exactly what I needed even though it was Land Rover instead of a BMW.

Mary Kane

27 de oct. de 2015

Patrick White of Century BMW was a pleasure to work with during my hunt for a used car. He kept in touch and was very interested to see a good quality car on his lot go to a customer at a fair price. I wouldn't hesitate to deal with Patrick or his dealership again. I highly recommend him to anyone out there looking to trade or buy new. He's a good salesperson who knows the car business and wants to do a deal. Go Patrick!!!

Tuma

12 de oct. de 2015

Patrick was extremely informative and straight-forward when I came to Century BMW. He thoroughly explained my options which I was incredibly thankful for. We dug in numbers, did a dope test drive and even picked up my mother from her job when I totally forgot (because we got so deep into comparison shopping). I'm writing this review because I am thankful for the attention and time that he put into educating me and making sure that I was satisfied with my purchase. No Regrets. All Gratitude!

Lilian

7 de oct. de 2015

Patrick White was extremely helpful in helping me learn all about my new 528i BMW. He was very patient and it was a pleasure working with him. I will definitely look for him to help me find my next car.

Shae Shae

24 de sep. de 2015

Patrick was professional and efficient in assisting me with my vehicle purchase. Great customer service. I found what I wanted and in one day the entire process was done. Everyone I encountered was friendly and courteous.

Ann Kaerner

21 de sep. de 2015

Patrick White and the staff at Century BMW made my buying experience outstanding! From the fast responses to the attention to details, my interactions with Century were top notch. Thank you for helping me find my red 2015 335i! Love it!

Upopaupopa

20 de sep. de 2015

I am a first time internet buyer of an automobile and was leery about buying a car out of state. I received a very prompt response from Patrick White concerning my inquiry. I spoke with him the next day concerning a certified pre-owned BMW. He was very knowledgeable about the automobile and if he did not have an answer quickly found one. He showed a true interest in my concerns and listened to what I was looking for in an automobile. He was very polite on the phone and would call back within a reasonable amount of time, which was not what I was used to with other dealers that I had spoken with. A deal was made quickly and financing was taken care of with ease. I had planned to have the automobile shipped, which Patrick also helped with in contacting the company of my choosing. Shortly before shipping, an area of cosmetic damage was found on the automobile. Patrick called me immediately and relayed what was found. He then apologized and since it had not been discussed in the original agreement, Patrick had the area taken care of at no cost to me. I was so surprised by the honesty of this advisor. He could have shipped the car without any mention of it to me. I ended up getting to pick the car up myself and I was very glad that I did. Everyone at Century BMW was very pleasant to talk with. In talking with Patrick face to face I got a real feel for the pride that he takes in his position and the honesty and integrity that he has when working with a customer through the purchasing process. I highly recommend Century BMW as well as Patrick White to anyone looking to purchase a quality automobile from a quality sales team.

L Reid

19 de sep. de 2015

I was in the market for a new vehicle and as I was browsing through the internet I came across the vehicle which I was searching for at Century BMW, Huntsville, AL. I immediately sent an email requesting additional information, although it being after 10 PM I was surprised to receive a response by Mr. Patrick White E Commerce sales. Pat was extremely helpful, answering all my concerns and giving detailed information on the various models BMW has to offer. The next day Pat followed up with me (Never pushy) and sent me several pictures of the vehicle as well as the CARFAX report. It only took me two days to decide that this was the vehicle I wanted. As we moved forward Pat was in contact with me every day and was available 24 hrs a day I called him several times late at night and he was always available he overnighted all the documents and tracked them along the way. Pat went above and beyond what I expected. he even followed the vehicle from point of pickup to my delivery and keeps in contact with me days after my purchase to see how everything's is going. I have never experienced such an experience in buying a vehicle and I've purchased many in my lifetime. Due to there excellent customer service and competitive pricing I would highly suggest you give Century BMW a chance to earn your business.

Dom

19 de sep. de 2015

Patrick White made my buying experience fun and painless. Look forward to dealing with him in the future. Thank you again for your help!

Ann Kaerner

12 de sep. de 2015

Patrick White and the entire team at Century BMW earned high marks for their focus on customer service! Patrick did a great job helping me work through the buying process long distance? Then when I arrived to sign the paperwork and pick up the car, everyone including Patrick were top notch-from the financial person to the Genius tech person Charlie? Thank you!

Seth and Meredith Jones

10 de sep. de 2015

I found myself in need of a CPO BMW as the one I previously purchased from a dealership in Birmingham turned into a nightmare. I found what I was looking for on the Century Website with a great price and plenty of pics to look over with my wife. I made an inquiry and was contacted promptly but not aggressively by Patrick White. Patrick listened to my specific needs and concerns (time crunch only had 1/2 a day to make a deal) and went right to work. I was given a great interest rate through BMW finance and my wife and I headed up the next morning to finish the deal. The car was parked up front with a fresh wash and detail. It looked amazing! Patrick took us in the office to handle a few items, he was very knowledgeable and courteous, once we finalized those few items we took a test drive. Patrick was able to explain the new feature on the 328i, although I would consider myself and enthusiast he shared with me many items I was not aware of and in a way not to make me feel overwhelmed or buried underneath some fast talking sales pitch. The finance manager met with us and in record time we were out the door with an absolute beauty of a vehicle. I would recommend Century to anyone looking for a great car buying experience. Extra Kudos to Patrick and David for there exemplary help!!!

Michael W.

19 de ago. de 2015

I am an out of town buyer. I sent my inquiry on an CPO BMW 435i Sunday night. I got a response from Patrick at 3:00 AM Monday morning! And I have my car home Tuesday night. ( 700 miles away) Patrick was very honest and willing to help in whatever possible way to make me happy. It is a trouble free transaction, the price was right, car was great. My wife loves the car. high Recommend for working with Patrick. You will not regret. will follow up with my experience of title transfer.

Clyde T. White

18 de jul. de 2015

Patrick White went beyond what could be reasonably expected of a salesperson to assist me with my purchase of a BMW 535i. As I had not purchased a new vehicle in about 15 years, he brought me up to speed on the new technology incorporated in the 535i. Patrick, however, still did not think that I was completely comfortable with the new BMW and at that point, offered to go with me on another drive to better introduce me to my car. It was most appreciated!!! I would Strongly Recommend Patrick to any potential BMW buyer that wanted someone that was knowledgeable, caring and, would go beyond the call of duty to satisfy the customer.

No Name

14 de jul. de 2015

I have NEVER been treated so rude as I was by this short haired sale person named Ann. She was absolutely the most arrogant and rudest sales person ever. She pressured me into giving her the key to my BMW so that they could evaluate it as a trade in as I test drove cars. After I was finished test driving I had to wait forever to get my key returned to me. I was asked to wait in her office away from everyone else where the room was freezing. I waited and waited. I asked for the keys back several times and she kept on making up excuses. She was reluctant to bring them back and sounded upset after I told her I had to go after waiting for over an hour. In the end she slammed my key into my hand and whirlled around without saying a word. I would NEVER EVER EVER purchase a damn thing from this place as long as they have someone here that treats their customers the way that this person did. I will not even call her a lady because she is far from it. She literally looked down her nose at me as if I didn't have the money to purchase a BMW. Which by the way is what I drive, along with 3 other vehicles. I can pay cash for anything on the damn lot. Just spent a month in Europe and I do NOT charge anything. I am just not a arrogant/pretentious type like this stuffy over the hill Ann. She seriously said to me at one point something to the affect that she didn't want me to test drive cars if I wasn't going to buy one. WHAT the HELL do you think I have nothing better to do other than to test drive cars that I am not interested in buying. RUDE RUDE RUDE!!!!!! These people will look down their nose at you. The environment is very uncomfortable. NOTICE to ANN and ALL OTHER EMPLOYEES AT BMW Your customers are your boss. Without us you have NO job. Treat some more like you did me and word will get around and people will go else where to buy a car. To ANN lose the arrogant, better than everyone attitude because from where I sit you are much lower than average. Good luck on your career because if you don't get a grip on whatever is making you so angry then you wont last long. P.S. I work with very high powered and high functioning people and they do not act like you do.

DavidWB

6 de jul. de 2015

I purchased a BMW recently with the assistance of Patrick White, the E-Commerce Specialist at Century BMW Huntsville. Patrick made the whole test driving and purchasing experience a breeze. Patrick was professional, courteous and efficient. I would definitely recommend Century BMW and Patrick White to friends looking to purchase a BMW.

samnkc L4KWVF

2 de jul. de 2015

This is our third X5 and second purchase from Century BMW. We love their sales and service department. Patrick White was an exceptional sales rep for Century BMW and we highly recommend everyone to see him when they are hunting a new car. We really appreciate Patrick and his team working together to provide the best service. Sam and KC

Leigh Anne

29 de jun. de 2015

Patrick White was great to work with. Glad to do business with him and will refer him to friends.

Snoopy1

15 de may. de 2015

Mr. Patrick White - First and most important - Was Very Patient, Very knowledgeable and Informative. He made my purchase of a BMW 328i a great and easy experience. Mr. White was also very courteous and has very good manners. I recommend him to anyone in search of a BMW.

KitKat

13 de may. de 2015

This is a great dealership to do business with. I felt no pressure. There is no need- the car sells itself. I worked with Dick Kitchens. He was very helpful and contiues to be after the sale. I look forward to doing business with this dealership in the future for maintenance on my new vehicle.

Floki

7 de may. de 2015

After searching for a BMW online - I contacted Century and Patrick White responded. When I began I came in looking for a BMW 320i - Patrick suggested a Certified Pre-Owned BMW 335i which was a much better fit for me and like having a new BMW with extra warranty along with the original warranty. Great Price and perfect advice.

Greg

5 de may. de 2015

Being from Tennessee, Patrick White, The Internet Sales Coordinator made my experience easy and did a great job of working hard to ensure that I had all the information I needed, was fair and did me well on my trade-in. Century BMW Huntsville is an Excellent Dealership and Patrick did an excellent job. I love my BMW 435i Convertible! Thank you!

Tanya D.

2 de may. de 2015

We had an absolutely great experience with both Patrick White and Ms. Ann Marie Lang of Century BMW Huntsville. Mr. White knows how to truly show out on a performance test drive! It was amazing and we love our new BMW 5 series!

Bryan Harris

1 de may. de 2015

Patrick White did a fantastic job throughout the entire process. He was responsive, professional and had a customer first approach. I'd recommend him any day.

tws

29 de abr. de 2015

This is our 6th BMW from Century. Ann Marie Lang , our client advisor sold us our first BMW, and we continue the relationship with her, purchasing our 6th vehicle from her. She is great to deal with, straight forward, has great communication skills, and a sense of humor in dealing with my wife and I. This latest purchase we are doing is a BMW European delivery, which entails a significant amount of followup and details to nail down. This has not been a problem. Everything is timely, accurate, and I can tell you, your business is genuinely appreciated by both Ann Marie, and all the folks at Century. We couldn't ask for a nicer group of people to work with. Highly recommended.

KGoodwin

29 de abr. de 2015

Patrick White was extremely patient with me through this process and worked with me to come to an agreement that fit my current needs. I received a fair value on my trade which made the purchase possible.

C. Moore

28 de abr. de 2015

I would definitely recommend Century BMW. I was lucky enough to have the most fantastic salesperson Ann Marie Lang!! She went above and beyond to help me figure out what vehicle was right for me. I changed my mind numerous times and she was very patient, knowledgeable and eager to help. I got a fair deal on the perfect car and have a new friend in Ann Marie. I will purchase all my cars from her!! The entire staff at Century was and is AWESOME!!!

K

28 de abr. de 2015

Patrick White was very helpful, knowledgable and courteous during my car buying experience! I would recommend him and this dealership to anyone looking to buy a new vehicle.

OldDude

27 de abr. de 2015

My wife and I came by Sunday afternoon checking out inventory- found a rare car & Mr. White drove up. Asked if he could answer any questions. As they were actually closed. We spoke about the Car then again, later Sunday night, as well as Monday morning- We ended up purchasing the car before lunch on Monday thanks to Mr. White's Efforts and follow-through.

Toth Family

25 de abr. de 2015

We absolutely had the best experience possible with Patrick White and Century BMW-Huntsville. We found our BMW vehicle through their website and was able to research the car and then purchase it sight unseen within just days via fax and express mail. Patrick was fantastic with any and every question. He almost seemed like family as we actually had group text messaging and a couple of phone calls. Patrick is very calm and personable and knew how to make everything work out! We even did our financing through Century BMW as it was the best offer of all that we were looking at. We met Patrick and the managers for the first time when we drove from Memphis to Huntsville to pick up the car! I would never have thought of purchasing a vehicle 'online' but it was just great and I hope to purchase another from Century BMW in the future!

Virginia

17 de abr. de 2015

A year ago, after doing the homework, several test drives at different dealerships, and a bunch of number crunching, my husband (typical engineer) sold his C class Mercedes and decided on a new BMW 328i from Century BMW. We both loved the car, features, reliability, the way it handled on the roads, and the surprisingly great gas millage. Recently, my Mother-in-law was also in the market for a car and we suggested Century. We had to postpone her buying trip but meanwhile we did the inventory pre-inspection for her. Ann Marie Lang spent lots of time with us, showed us both used and new cars of different models, and could answer all of our questions. We came across another 328i that I fell in love with. Ann Marie described it as a six month old program car. It was part of Century's "Elite" certified pre-owned fleet and as such, had a new car warranty and low millage. After some negotiation, I came home with my own BMW. Surprise! When we finally made it in to the dealership with my mother-in-law, Ann Marie again showed us around but when we were unable to find the right car for the right price, suggested moving to their sister-dealership, since she had been happy driving her current Volvo. Ann Marie helped us find a similar deal there: an unsold previous year's model Volvo, close enough in features for her comfort, but updated enough for that new car thrill. It took very little negotiation to come home, well satisfied. Ann Marie wasn't able to answer all of our questions about the Volvo's features and specs but was happily willing to find out the answer from Volvo personnel on site. We buy cars at infrequent intervals, usually of more than 10 years. Without our initial great experience, we wouldn't have returned to ask for Ann Marie's help again. The Century BMW website was extremely useful and user friendly. I'd recommend it too, as a way to get familiar with available models and specifications.

D.C. Resident

15 de abr. de 2015

I am a customer from Washington, D.C. that conducted the entire transaction over the phone. Words can't describe the customer service and due diligence received from Century BMW. Especially Patrick White, who took time out to ensure I received the same service as a client that walked into the facility. From financing to delivery, I was satisfied with everything Century BMW had to offer. Definitely a five star company!

Mike Mir

14 de abr. de 2015

Have purchased my first vehicle ever from Century Volvo and could not be happier. I have my other Volvo serviced here very often as well as the one I bought from them. Can't say enough good things about these folks. Dick Kitchens is an excellent salesman and was very transparent about everything. The gentlemen David Sutton and Mike Sparkman are the absolute best and have been very accommodating every time I come in for service. I've lost count on how many friends and family I have referred to Century. As long as I live in Huntsville, I will continue to go here. -Mike Mir

BD Wylie

11 de abr. de 2015

I would recommend this dealership and their staff. Patrick White was my salesman and he was very helpful in getting me into the car I wanted and at a fair price. This dealership is not high pressure and I appreciate that when buying a car.

A. Wylie

11 de abr. de 2015

I would recommend this dealership! Our salseman was Patrick White and he went above and beyond helping us get the deal that made us happy.

LJC

11 de abr. de 2015

Mr. Patrick White was extremely helpful in the trading of my vehicles into the purchase of a new BMW. We began at 1 & ended up with TWO!

R.F.

11 de abr. de 2015

Patrick White was very courteous and Outstanding in presenting his merchandise. He gave us above and beyond excellent service.

Enterprize

7 de abr. de 2015

Jamall Ceasar was my salesman. He was very helpful when it came to choosing my 750 that I recently purchased. He is very knowledgeable about BMW products. He is a very nice man and I trust him.

NeededColdWeatherCar

7 de abr. de 2015

I recently purchased a used BMW from this dealership. I dealt with Carl Erwin, who's a very patient and attentive salesman. He was understanding when I had to take a month break during my shopping process, and was just as helpful when I restarted my search for a vehicle. In the end, he helped me pick out a car that was a great fit for me. I definitely recommend seeking him out if you go to this dealership. A couple of notes about the dealership overall: they've got good people, and their facility is pretty nice. However, their inventory is relatively small. This appears to be a common issue in Huntsville, there just aren't very many used cars and the dealerships don't carry a lot of stock. This is especially true for exterior and interior color selection. Also I wanted a car that I could take back to the Northeast, so I wanted xDrive and a cold weather package. This was very rare for their new car inventory. These aren't really knocks on the dealer, but more on the market that they serve here in Huntsville. I have also been to this dealership for service for my previous BMW. I'd rate their service as good.

NYMIND

7 de abr. de 2015

I arrived at the Dealership in hopes of finding out which auto that BMW offers that will fit my 6'2" frame as well as being comfortable, yet affordable. Patrick was great with advising me of which models should fit my frame as well as the packages that would allow be the comfort that I was seeking. I want a stylish but cozy ride, not a stylish and hellish ride. Patrick was also great with providing me options in new and used models that would fit my taste as far as features in the auto that I wanted not to be without. Patrick was awesome and i enjoyed that whole car experience at BMW! When I'm within my window for purchasing I will definitely call Patrick up again.

MOE

7 de abr. de 2015

Patrick was very attentive to our wants and concerns that we had going in to look at BMW's to purchase. He took the time to explain all the functions and special features that the autos that we viewed at had. He was very alert to our financing concerns regarding the interest rate and was able to provide us with an excellent rate. If you are visiting the Century BMW ask for Patrick. You won't be sorry that you did.

MaltiMom

6 de abr. de 2015

Patrick White - knowledgeable and helpful. Provided great customer service.

DAP

6 de abr. de 2015

Patrick White was very helpful and attentive to detail. I can recommend Patrick White to any customer looking for help with a new car.

BPH5767

5 de abr. de 2015

We had a wonderful experience at Century BMW when purchasing our new convertible. Ann Marie Lang was our saleswoman and it was an absolute pleasure working with her. She was very informative, professional, and genuinely a nice person. We will be recommending her to our family and friends for any future car purchases.

Cassandra Ford

4 de abr. de 2015

I sent in an internet inquiry and was contacted by, Patrick White. Not only was he amazing at assisting me in purchasing my first car, he caused me to appreciate service, and what it means to have a "performance test drive." Sold! He even played, Bob Marley's, "Everything's Gonna Be Alright," to lighten the mood and laid out the pro's and con's. Superb person with a passion for people.

Sandra

4 de abr. de 2015

Patrick White, was divine! Could not have asked for a better sales person.

Bobby

31 de mar. de 2015

Our salesman, Patrick White, provided great service.

The Kid

31 de mar. de 2015

I recently was looking for a BMW. Went online and got Century BMW sales associate call me with in minutes, by the name of Patrick White. He new all the detail and information about the cars, and did answer all my question. I've had great experience and service with him. Told many of my friends if they need assisted on buying BMW see Patrick White. His assisted with me and followed ups with me to see if there were any other questions I had. I highly recommend Century BMW and Sales Associate Patrick White.

VolsFan#1

31 de mar. de 2015

I contacted Century BMW in Huntsville Al in order to check into a vehicle for my daughter. I live in Nashville and, Patrick White, Internet Sales Person was the most personable sales individual I've come across. He stated flatly that he doesn't like to be referred to as a car salesman. He contacted me quickly, assessed my daughters needs and, true to his statement, he didn't sell me a BMW. He educated me on BMW and let the car sell itself. She loves her X1 and he continues to contact her with new updates about the X1 and check in to make certain her experience is what it should be. I highly recommend, Mr. White. He's knowledgeable and straightforward. He doesn't sell you on a BMW he educates, presents, doesn't pressure and let's you make your decision. Five Stars.

BOBBY

30 de mar. de 2015

Very nice salesman, polite, knowledgeable, hard worker, willing to help in any way.

Memphis dedicated to BMW Century Huntsville

28 de mar. de 2015

While shopping online I came across an X5 that met everything I wanted. The problem was that it was all the way down in Huntsville, AL. I contacted the dealer, Century BMW late in the night as I had a few others and within moments I had a response. The difference was that it was actually a live person who stated themselves to be Patrick White. It was kind of odd at first that he mentioned something about being out with friends but never too busy to help a customer. Patrick closed me on the X5 but, he had some issues with getting things done without my being present. He stated that he was "New," and to just give him the chance to work it out. And, he didn't stop working until I had that New Black X5 delivered to my doorstep. This is service. I high highly recommend, Patrick White and Century BMW. They didn't stop working for me and he's contacted me multiple times since to make certain everything was great with my X5. So, when asked to write a review of my experience it was the least I coud do for all he did for me. Thank you from Memphis! Century Customer for Life!

Geneva

26 de mar. de 2015

I have bought three cars from Dick Kitchens at Century Volvo. Dick is one of the nicest car salesmen I have ever dealt with, and I HAVE dealt with many. His knowledge of the cars and his expertise is exceptional. If I were to buy another car, I would want him to sell it to me.

Laura

26 de mar. de 2015

I recently bought a new BMW at century BMW. Patrick White was a great sales associate. He new all the information about the car, and was able to answer all my questions. He helped me set up everything in the new car. He also followed up with me to see if I had any questions. If any is shopping for a BMW , I highly recomend century BMW and Patrick White.

Mrs K

26 de mar. de 2015

Patrick took great care of us. Buying a car with Century was a great experience, unlike some other dealerships.

BMW Fan

26 de mar. de 2015

Within one day of finding a car we liked online, Patrick walked us through the entire process. Everyone at Century could not have been nicer to us. By the end of the evening, we drove home in our new BMW!

Bob S.

24 de mar. de 2015

This was my first experience with buying a BMW and was very impressed with my salesperson, Patrick White and his knowledge of the vehicle I purchased. Everyone at Century BMW was so helpful and professional throughout the whole car buying process. I really appreciate the no pressure sales work and the ease in which the paperwork was handled. Everything was explained in full detail right down to the last signature. I look forward to future purchases with this business and would recommend Century BMW to anyone who would ask.

A Satisfied Customer

21 de mar. de 2015

When we relocated to Northern Alabama, we needed to find a local BMW dealer. As soon as we walked through the door, we were treated as if we had been a customer for many years. The service manager Stan and service advisor Mike have been extremely helpful. Ann Marie Lang is our salesperson and we couldn't be happier. She is very knowledgeable and took the time to ensure all of our questions were answered to our satisfaction. You can't go wrong by going to Century BMW and asking for Ann Marie.

Joye Williamson

20 de mar. de 2015

My salesman, Chuck Mullins, came in on his day off to take me for a test drive of the Land Rover LR2. I didn't really plan on buying a car since my current one was only a year old, but I had been lusting after a Land Rover for some time. From the time I sat in that seat, I was hooked! I really didn't think I'd be able to afford to trade in my Nissan, but Chuck and his management did everything they possibly could to get me in this vehicle. From the friendliness of the staff to the clean facility to the fact that I had the best salesman in the dealership, this was a very easy and surprisingly enjoyable experience. The demo on that test track was awesome! I would not hesitate to refer any of my friends (or perfect strangers) to Century Land Rover. They are a great bunch of folks! Thanks, Chuck, for making my dream come true!!

AHB-1

19 de mar. de 2015

Ann-Marie Lang helped me with the all the features of a new BMW to help with my decision making. I ordered a new car and she on top of the delivery process as well as making sure I understood the car before I left

JP256

13 de mar. de 2015

Ann Marie Lang is one of the most knowledgeable sales representatives I have ever had the pleasure of dealing with. I trade cars more often than some, it is no longer a dreaded event but rather something I look forward to.

Phil

13 de mar. de 2015

Patrick White met us as soon as we started walking from our car and he along with two other co workers stayed till after 9pm to get the deal done. We will continue to purchase future vehicles from Century and Patrick White

UNPotential Buyer

11 de feb. de 2015

My wife and I visited the dealer and were greeted by a SNOB. The salesman walked up to us like we didn't belong in the lot, then without asking, proceeded to show us a DEMO MODEL, then took us to the 3xx series after I told him I wanted a bigger car, and interested in a 535i. To be fair...I walk around in a TSHIRT and JEANs...didn't know I needed a TUX to go car shopping.I assume that the salesman (I have more choice adjectives, but will refrain) thought we couldn't afford the car, and his attitude and DISRESPECT reflected that he didn't feel we belonged in the lot. That is FINE...there is more than one BMW dealer, and if I have to travel 2000 miles to avoid pretentious snobs like this, then I most certainly will. I wouldn't do business with this dealership if they gave me a 7xx series for the cost of a 5xx series.

Aussie

21 de dic. de 2014

I order and purchase a lot of parts for all of my BMW's. I'll search online and shop around but I always come back to the parts department at Century. It's a pleasure dealing with Chris Engels in their parts department. He's knowledgeable, fast, friendly, and very professional. At times he does does some investigating for me to make sure I get the right part, and eliminates complications to make sure I'm not ordering the wrong part and having to wait extra time. It's people like Chris that'll keep me coming back to Century BMW and I'll always buy my parts there.

Aussie

20 de dic. de 2014

Every time I take in my BMW I'm waited on courteously and professionally. Rick makes sure he understands what I need done and keeps me informed of my cars progress. I will continue to take my car to Century BMW and deal with Rick as he is a true professional in every sense of the word. It is always a pleasure to deal with Rick and the Century team .I have dealt with several BMW dealerships around the country in the past and this is by far the best serving dealer I have run across. Well done guys, you work hard to deserve it.

sharongal

16 de dic. de 2014

Owning a BMW was a lifetime goal for us and with it came the quality service provided by Rick Waugh in the Service Department. Rick is helpful, courteous, and has consistently taken great care of us during these five years. No problem is too big or too small - he is always the same friendly, caring person who wants to solve our problem as quickly as possible. Rick, in addition to providing prompt service, provides us with accurate quotes for work to be completed which eliminates surprises at pick up. Rick will also call while the car is in service providing updates on work and expected time of pick up - but also providing information if other issues have been found that need addressed. He provides a quote and discusses the issues in great detail so there is a clear understanding before we make decisions on additional service items. Rick also does his very best to meet our schedule for a loaner car each and every time we have our car serviced. After each and every service call we hear from Rick thanking us for coming in and letting us know to call on him if we need anything. Buying a car is simple - maintenance/service "after the sale" is crucial. It is that relationship with Rick Waugh in the service department and the trust and confidence we place in him time after time - year after year - that will bring us back to Century BMW again and again for years to come.

Iditarod

11 de dic. de 2014

Services is always prompt and attitudes are always friendly and professional. They accommodate and take care of what I need. I know they work as a team there but I have to give props to Don Baker. Thanks Don!

Charlie moore

4 de dic. de 2014

I have purchased two (2) BMW's from this dealership and without a doubt they are the most customer satisfaction oriented dealership I have ever dealt with. Friendly, courteous and very concerned about solving any problems that you may have. IF you have a question they take the time to provide a clear answer. When it came time for me to purchase my current car (2014 X3) I never considered any other brand for the simple reason of the customer treatment that I have received at Century. All of this attention starts at the top with the ownership leading the way.

GQ Zhu

29 de ago. de 2014

Jim was a great representative. Our experience was fantastic. Though we failed to purchase 2015 Volvo XC60 because of no car existing. We purchased the XC60 from Royal Volvo at last but we really appreciate Jim's service.

Wa4vif

14 de feb. de 2014

I've bought quite a few cars in my 60 years but I have never found a sales staff so eager to help me. From test drives in new cars to helping me trade in a car I owned for only 10 days, they stayed late into the evening and worked really hard to make my dream car a reality. I bought one car knowing it wasn't exactly what I wanted even though it was still a great car. When the loaner I was given a week later convinced me I made a mistake, Anne Marie and David went to work to find a way to get me into the car that my heart was set on. Sure, they probably made a little money on the first sale, as well they should. After all, it was my error. In the end, I got MY car at a price I was comfortable paying because these great people were willing to do the extra work to make it happen. And I got several new friends to boot!

HughDC

17 de jun. de 2013

Steve York was a great representative. The whole experience was fantastic. I just bought a 335i for my girlfriend and I'll buy from Century BMW again, probably soon for myself.

BMW Girl

27 de ago. de 2012

I bought a car at BMW and it was a fabulous experience! Shawn was a great salesman and was able to help me narrow my car search to the perfect vehicle for our needs. I would suggest that anyone in the market for a car try this dealership!

ablack

24 de mar. de 2011

This is a follow-up rating on my car purchase. I got my car, delivered to my home! I LOVE, LOVE my car. The employees of Century BMW have gone above and beyond to take care of me and to follow-up with me since the delivery of the car. I will never shop anywhere else for a BMW ~ they are definitely a 5 Star (*****) dealership!! Thanks to Mike and George for having patience with my impatience!!!Gonna love being the proud owner of a 750!!! NO REGRETS!!!

ablack

21 de mar. de 2011

This dealership was by far the friendliest and best priced. Our salesman, Mike Reed and the other staff, were exceptionally nice. However, it's been a week today and I still don't have my car. Don't know what's up with their "service after the sale" manners but I'm getting frustrated. This car had just came in a couple days before I bought it and I understand it had to finish going thru CPO, get a good clean and detail job before it was actually ready for delivery.....but come on guys. I will however buy here again, but hope for better service next time. This dealership was 10-folds friendlier than Roadshow in Memphis. My overall experience is slowly declining but was top notch on "buying" day. Let's just hope when I do FINALLY get my car, it looks brand new!Proud owner of a 2008 750Li,Allison Black

ssolowey

6 de feb. de 2011

We were very satisfied with the sales and staff at Century. Fred was especially helpful and extremely knowledgeable about the vehicles. We look forward to working with him in the future and purchasing our next vehicle with him. He was exceptional and professional. The best experience we have had and we have purchased many vehicles. Our only regret is that we didnt come to Century many years ago.Scott and Trudy SoloweyProud owners of a 2008 BMW 300 Series

chuksterob

5 de feb. de 2011

This 2011 X3 is the sixth new BMW we have purchased from Century Auto since 1997. The people are friendly; the buying experience is fair; and we can always count on the service department to have our best interest first. The work is performed on time with with confidence and completeness. We feel like family when we are there. Wouldn't buy anywhere else.

esanger

12 de oct. de 2010

I purchased a 2008 BMW 528i from Century BMW. From the begining of the transaction, Shawn Collier (Used Car Sales Manager) went out of his way to ensure that my purchase experience was exemplary (unlike my experience with several Infiniti dealers). Shawn was always very prompt in answering all of my questions (either in email or via phone) adn was very helpful in making the decision on what vehicle to purchase and understanding all of the many differences between the many varitions of BMW models and options that BMW offers. The price that Shawn offered me for both my new vehicle as well as my trade far surpassed what I was being offered at several other BMW dealerships and was even nice enough to help out with the installtion of some aftermarket items I wanted on the vehicle (even though he did not have to) after my purchase. I would highly recommend Century BMW and Shawn Collier if you are in the market for a used BMW, or even a new one. Having purchased many vehicles in the past, I found my experience with Century to be the best I have ever had and plan to be a life long customer.

lv2fxhunt

17 de oct. de 2006

Check their service work! New to Huntsville, I had all 4 tires on my BMW changed here. When I took it back in 6 months with bald tires, (which they told me 17K on tires was good/normal despite the fact I got 39K on my last set.) I replaced the tires but asked for alignment paperwork...my paperwork showed CLEARLY and in RED OUT of alignment specs. When I asked to see my previous specs from my file when they replaced them before AGAIN the paperwork showed RED and out of alignment specs. I called the Service Manager and the GM...Neither have returned any calls.

senojm23

10 de oct. de 2005

Well, with high hopes I drove 140 miles to get them to look at my 330i zhp that has bad clutch/drivetrain viberations. After waiting 2 hours and then them maybe looking at my car 10 minutes they tell me it is all normal for an "M" series car, funny thing is I don't have an "M" series car. $42,000 cars are not suppose to have enigines that sounds like they are out of an 60's model chevy, and are not suppose to have horrible drivetrain viberations. I don't know why BMW is refusing to fix my car but, I am just about sick of them.