Brian Criss

23 de dic. de 2015

2015 Explorer Sport, simple problem fixed quickly. Service is made easy with the drop off and dealership transportation to our work. Friendly and helpful staff that will keep customers coming back.

Albert Bowling

21 de dic. de 2015

2013 F-150 xlt service was great and they worked with me to get my payments where i wanted them!

William Webb

20 de dic. de 2015

I purchased a New F-150 and so far my experience has been great! The sales staff worked with me to get exactly what I wanted, at the price I wanted to pay. Also had accessories added by service department.

Linda Stanley

19 de dic. de 2015

The service was great. No complaints. The girl at the service desk was very polite and helpful. This was a service for my 2015 Edge Sport.

Stephen Ash

18 de dic. de 2015

Was expecting to sit in waiting for who knows how long, but was there for just under an hour. Very pleased with the time and service.

Jonette Byrd

18 de dic. de 2015

Pete, Blair and Kevin are the best. I would recommend the Quick Lane to any one. Thanks guys for the great service

Belinda Biafore

16 de dic. de 2015

Ford Explorer- the service was excellent and timely. The staff are very friendly and go above and beyond to cure the problem. Thank you

Brian Paugh

16 de dic. de 2015

Great experience! Carl Ramsey is the best salesman I have ever worked with.

Eric Chipps

16 de dic. de 2015

Best buying experience I've ever had, sales staff is by far the most caring and friendly salesmen I've dealt with

Salvatore Angerame

15 de dic. de 2015

quick and painless :) Staff was very polite, private waiting area, didn't take long at all!

David Maxwell

14 de dic. de 2015

Tom Maxwell and service department staff always provide most excellent support and service.

Shawn Bleigh

12 de dic. de 2015

We came back to Chenoweth because of a great salesman Jeff Anglin. Jeff goes above & beyond to make sure you are satisfied. Jeff is just not out to sell cars he cares for the actual individual purchasing it.

Eric Richards

11 de dic. de 2015

Very helpful they gave me some great ideas to do with my truck, RJ the sales person who sold me my truck still takes time with me.

Angela Maxwell

10 de dic. de 2015

2010 Ford Fusion, repair was required to turn off the engine "idiot" light on the dash. Line from where gas enters car to gas tank was corroded and tripping the sensor. Service manager helpful and worked with us to get warranty coverage, as we had purchased the 7 year, 70,000 mile coverage. This was the first pleasant service in some time. The new manager seems to have improved the staff attitude and we received respectful service. The car is even running better, as it had been missing and the system not running smoothly. It is appreciated to have repairs made with no issues or hidden expenses. Julie was thoughtful and patience when setting things up and even called us back. She and Dan are a asset to your dealership!

Marcel Malfregeot

10 de dic. de 2015

F-150 treated me great took care of my trucks needs and sent me on my way!! Sweet, Sweet, Sweet!!

Rebecca Whetsell

10 de dic. de 2015

The service dept is fantastic. Everyone is so friendly and polite. They told me it would take four hours to repair two different problems we were having. It was exactly four hours when they were done. I tell everyone I know how wonderful the staff at Chenoweth Ford is. The only thing I regret is that I didn't purchase the car there. Our local dealership doesn't hold a candle to Chenoweth Ford.

Roscoe Workman

9 de dic. de 2015

I had new tires put on. Other than my husband waiting about 3 hours while they did it , all else was good.

Chasity Mcbee-musgrove

9 de dic. de 2015

Everything went great with the installation of my remote start on my 2015 fusion but when I was driving home I found a black handprint on my apollstry that I now must find a way to ckean/remove!

Cathy Tarley

8 de dic. de 2015

Ordered part and service was great! Window problem was quickly taken care of.

Teddy Davis (NANCY DAVIS)

7 de dic. de 2015

I HAD TWO DIFFERENT ISSUES WHEN I BROUGHT IN MY FORD ESCAPE. THE FIRST ONE WAS A RECALL, THAT NEEDED ATTENTION AND THE SECOND WAS SOMETHING THAT I WANTED LOOKED AT TO MAKE SURE MY CAR WAS SAFE TO DRIVE.EVERYTHING WAS TAKEN CARE OF QUICKLY, AND I WAS ABLE TO GET THINGS TAKEN CARE OF FASTER THAN I ANTICIPATED.I WAS ORIGINALLY TOLD THAT IT WOULD BE 4 OR 5 P.M. BEFORE MY CAR WAS READY, BUT WHEN I SAID "I CAN'T SEE AFTER DARK TO DRIVE AND THIS TIME OF YEAR IT IS DARK BY 5 P.M."THE GENTLEMAN THAT HELPED ME SAID "WOULD 2:30 P.M. BE BETTER?" AND OF COURSE I SAID "YES".IT WAS FINISHED BEFORE THAT TIME, AND I WAS VERY HAPPY THAT I GOT IN AND EVERTHING WAS TAKEN CARE OF QUICKLY AND EFFICIANTLY.

Jerry Fernandez

2 de dic. de 2015

Service was very good and fast A+A+A+A+A+A+A+A+ 5 STAR

Luis Almase

2 de dic. de 2015

As always, a painless process. Thanks for being there!

John Keener

30 de nov. de 2015

We have purchased a 2013 Escape and a 2015 Explorer. Carl Ramsey helped us find the right vehicle for our needs. The service dept. has always addressed our needs. It has been a great experience.

Charlotte Shaffer

30 de nov. de 2015

Chenoweth Ford's Service Department is the best I've ever encountered. The work is done correctly and exactly when they say it will done. I would recommend them to anyone. Great service experience.

David Cutlip

30 de nov. de 2015

Salesman was very helpful in helping us find the vehicle we wanted. Friendly and very polite.

Timothy Silski

30 de nov. de 2015

Service was complete and fast. All work was done correctly. And facilities were clean and comfortable.

Gary Drummond

30 de nov. de 2015

Very professional, courteous, kind and went out of their way to find answers to my questions

Gary Smith

29 de nov. de 2015

All the staff was very curious and new about the vehicles you sell. Everyone done an excellent job.

C Curran

27 de nov. de 2015

Always dependable They listen if there are problems and try to resolve

Christy Sears

27 de nov. de 2015

The service was great. As a female I'm usually very uncomfortable in that setting. I felt at ease during my visit. Thank you

Lorrie Kesling

27 de nov. de 2015

I am always treated well at Chenoweth ford. My car would not start (dead battery) when I got there. The manager came out and made sure there were no other problems before I left.

Allison Chambers

27 de nov. de 2015

Had works package done. Staff fit me in on short notice with a free ride to and from my place of work. Everyone was very helpful and generous.

Orville Cutright

26 de nov. de 2015

My last service was at quick lane a walk in walk out oil Chang and since this one was free what more could one ask for.I don't use the local service in Buckhannon as the parsonal are unwilling to talk and make deals signed I choose to spend my time and money where you can talk. Overall I don't consider Buckhannon as a friendly town and I figure it cost them thousands in tax revenue.

Gary Johnson

24 de nov. de 2015

2013 F-150 Lariat. Kevin and Lisa are always very helpful and take the time to explain the work that has been performed and go over any costs that may have occurred.

Howard Lynch

22 de nov. de 2015

As usual, the service was timely and completed to my satisfaction.

Bryan Byrd

21 de nov. de 2015

Very friendly employees. Truck was done when they said it would be done. Great waiting areas, they had cookies and other snacks available. They covered the seat with plastic. Great experience!!

Michael B

18 de nov. de 2015

Serviced our 2014 Ford Focus there. Excellent service and people. And, probably buying tires for our 2011 Honda Accord Crosstour in the very near future.

Steven Helmick

17 de nov. de 2015

When I am short on time or need something on short notice, I just go to Quick Lane. They do live up to their name.

Gordon Miller

16 de nov. de 2015

2013 F150 Services completed ahead of schedule. All personnel fantastic.

Douglas Coffman

16 de nov. de 2015

Kevin was excellent in arranging and managing appointment, which included replacing windshield. Jerry was extremely helpful providing service. Entire service was great.

William Hammack

16 de nov. de 2015

The work done on my truck was done professionally with no wait. Even though there is a dealership closer to my home than Chenoweth, I will continue to take to them because of the prompt attention that they give.

Jeremiah Whitehair

15 de nov. de 2015

The very best in the business. The staff make sure you leave 100% satisfied, making sure they have earned your trust and business. Chenoweth Ford is second to none for all your automotive needs.

Larry Nelson

10 de nov. de 2015

I purchased a 09 Silverado and couldn't be more pleased.everyone was very helpful and have never been treated as nice as I was treated by the staff at Chenoweth Ford.when I get ready to purchase another vehicle it will be there and will highly recommend it to everyone that's looking to purchase a new or used vehicle.

Tommy Frye

10 de nov. de 2015

takes to lomg at the dealership to get the paper work done and out the door 4hrs is long time

Freddie & Bunne Hess

10 de nov. de 2015

Absolutely amazing. We first went to Sutton, WV to look at a Buick Enclave, talked to the dealership the evening before going up and everything was all set. We arrived on Saturday morning, mind you it takes an hour and a half each way, for a total of 3 hours just to find out, after looking and not finding the vehicle, the salesman fessed up and said that he had sold it 2 days earlier that week. What a farce. I was not a happy camper. So I told my husband, let's just drive by Chenoweth ford, it is on our way home. I had not even looked at ford's since we had a bad experience with the dealership in Parkersburg several years earlier. And our other two vehicles are fords. We stopped by and met with the salesman Denny, he showed us a few explorers, and a truck, we went on two test drives, and home we went. Still looking for my enclave. About two days later, Denny called and said he had just the vehicle I was looking for, but it was black. I made the appointment to go look at it and take a test drive. He was right, it fit all my needs. Slightly used, very low miles, loaded, and in perfect condition. We bought the Explorer that day. I highly recommend Chenoweth Ford, they listen to what I said I was looking for, and they were not the least bit pushey. What a great experience. I cannot say enough good things about them. They will get my business in the future. Bunne & Fred Hess

Harley Hefner

9 de nov. de 2015

Awesome Service. The service manager treated me like family and was very professional. I will recommend to all my friends and co-workers.

Keith Hastman

9 de nov. de 2015

Had oil changed - the service was quick. Ordering new tire sensor - thank you, my wife will be happy - the error message was driving her nuts.

Debbie Johnson

6 de nov. de 2015

The staff at Quick lane was amazing to me. I thank Blair and the staff from the bottom of my heart.

Michael Lane

6 de nov. de 2015

Love Ford and have several Expeditions, only problem is getting the service department to answer the phone so you can get an appointment or status of your vehicle, staff is super friendly and courtesy driver is awesome, just correct the wait time on the phone.

Melissa Baldwin

4 de nov. de 2015

Everything was great! Oil change was done very quickly, staff was very courteous and helpful. will definitely continue to go to Chenoweth for service on my 2014 Fiesta.

Marlene Woofter

3 de nov. de 2015

I have a 2013 Ford Edge and I always have all of my service work done at Chenoweth Ford. The staff is always helpful and very professional.

Donna Krivosky

2 de jun. de 2015

I came in for an inspection sticker and my low air tire light was on. They checked my tires and found a screw in one. They patched my tire at no charge because I had purchased my tires there. I did not know those services were free. I was excited. The workers were all very pleasant and helpful. Thank you!

Jonette Byrd

26 de may. de 2015

I Appreciate all the help the Quick Lane has done and thank you for getting my car in and out so quickly. Rick O'Dell and staff are always helpful and friendly.

Stacy Bokey

26 de may. de 2015

Great service. They were efficient in processing my vehicle.

Pamelia Mcelroy

17 de may. de 2015

Jeff Anglin is a great salesman. Love working with him and Gerald.

George Davis

15 de may. de 2015

We purchased a 2013 Edge two years ago and love it. Each and every time we stop by the dealership we are met bu friendly, courteous staff who make us feel very welcome. When we bring the car in for service, we are treated like royalty. Lisa was very helpful in scheduling us for service and taking care of us during the time our car was being serviced. They have a great staff of people working for Chenoweth and we definitely recommend them to others.

Jerry Braun

14 de may. de 2015

The dealer was very good,nice place,service manager very good

Patrick Wayne Ammons

14 de may. de 2015

I am completely satisfied with customer service, buying process, quality of repairs, and facilities!

David Peasak

14 de may. de 2015

excellent service very imformative and kept me up to date on issues

Frances Sinsel

14 de may. de 2015

Appreciate the pleasant waiting area and the coffee! Service was excellent, as always.

Arlene Ferrell

13 de may. de 2015

My service was done in a timely manner. I am always satisfied with the service I receive from Chenowerh Ford.

Connie Grove

12 de may. de 2015

Tom is the guy to go to told him what I wanted and he found it. Did the whole deal in a couple hours. Only complaint is all the surveys and feed back you all want don't have time for all this.

Brian Wilfong

12 de may. de 2015

I bought a 2013 Jeep Wrangler. Staff was awesome. Will for sure be where I buy my next vehicle. Tom Maxwell Is who I dealt with. Recommend him highly. Very nice man.

Stacy

11 de may. de 2015

I have a 2013 Ford Focus, I noticed a problem with the transmission in October of 2014 I had the transmission looked at, I was told that a part needed to be replaced. I was also told that someone would call me back in 2 months to set up an appointment to have the part replaced. I never received a phone call. I called back in January of 2015 and was told that the parts needed to be ordered and it would be 2-3 months before the appointment could be set up. I proceeded to call in March of 2015 and got an appointment finally in April of 2015. I believe that taking that long to get your car serviced is not good customer service. The service department however, did do a good job on finally replacing the part in the transmission. However, it did take a long time to get the part replaced.

Frances Sinsel

7 de may. de 2015

I took my car in for a recall service. Had comfortable place to wait, plenty of coffee, and the wait was not nearly as long as anticipated

Richard Kitzmiller

6 de may. de 2015

Staff helpful and courteous. Facilities clean. Staff knowledgeable.

Edward Kyle

5 de may. de 2015

Excellent service,excellent service, excellent service, excellent service.

Ralph Blair

5 de may. de 2015

it was a pleasant experience & I will visit again.

Jane Gibson

5 de may. de 2015

Service is always excellent and polite. No appointment will work one in.

David Romano

5 de may. de 2015

Went smooth from start to finish, Our salesman was awesome, Love my 2013 Ford Focus ... Will never purchase another vehicle from anyone but No.1 Chenoweth Ford !!

David Cutlip

5 de may. de 2015

I purchased a 2013 suburu. am very pleased with purchase. every one that helped with purchase was very professional as well as friendly

Mary Cianfrocca

5 de may. de 2015

I would highly recommend Chenoweth Ford to future buyers. From the purchase to service I have always received the best care. They are prompt, considerate and always addressed any questions or concerns I may have had.

Cecelia Reid

5 de may. de 2015

I had an oil change at Quick Lane. I had Ford Advantage points and got it for free, which is always great. I was a bit turned off when I presented at the desk, in that the representative seemed to discourage me from having my oil change because of the wait time. My response was, "Guess what guys? I'm staying." My 2006 Explorer was purchased from Chenoweth and I am very happy that it is still in good shape. When I have to purchase a replacement vehicle I will check out what is available there.

Olen Snider

5 de may. de 2015

Visited, for a 2014 Escape recall. All is well Not much more to say. Tom Maxwell is an excellent representative.

Eric Hardy

5 de may. de 2015

Great Dealership! Jr Barnes is the man! From picking out the right truck to making the deal and through the finance process, It was a pleasant experience.!

Robert Wright

5 de may. de 2015

Everyone was friendly. Dan DeGarmo goes above and beyond to help in this important purchasing decision.

Patricia Raikes

3 de may. de 2015

Always a great day at Chenoweth Ford. Everyone is always so nice and the service is always performed efficiently.

Jeff Piscura

3 de may. de 2015

I was in and out of the scheduled appointment very quick very nice to be out so fast good clean job thank you very much

Samuel Myers

2 de may. de 2015

Carl Ramsey is very professional. He has went out of his way twice to find me the truck that I need and the deal that I want. He and his team is always willing to listen and deal with you where as competitors are less likely to go above and beyond. I highly recommend that if you are interested in buying or trading that you check them out.

Joyce Richards

2 de may. de 2015

2014 F150 Ford. Service was a 10. The most courteous and friendly staff was also a 10.

Roger Funk

1 de may. de 2015

I purchased a 2015 Ford Escape Titanium.Jeff in Sales, Gary in Finance and Lorren, the accessory guy, in the Parts Dept. were very helpful in making it a pleasant experience.

Patrick Matheny

1 de may. de 2015

The staff was very pleasant and the service was done in a timely matter.

Rodney Ashcraft

1 de may. de 2015

I bought a Ford f150 on satursday I was treated like a king from the time I got there till my paper work done. The salemsn was great his name is denny.

Branden Bennett

29 de abr. de 2015

we bought a Ford F150, we love it and the sales associate Mike Miller was awesome!!

Keith Dodrill

29 de abr. de 2015

The overall customer interactions were stellar! They went beyond the normal service to take care of all my needs. First class dealership.

Billy Joe Moreland

29 de abr. de 2015

2014 edge sport. Service dept was great, fast, and considerate that my time was valuable.

Boyd Bowen

28 de abr. de 2015

We have no issues re: sales or salesman. My complaint is after the fact. We purchased a remote start with the escape. We had to take it in about 2 weeks later. Now the issue; that little black box (ugly thing that it is with 2 antennae) is certainly well off to one side behind the rear view mirror. And dirty fingerprints left on the drivers door post. Our salesman has told to bring it back it up and they would make it right. I appreciate that, but I shouldn't have to. I live several miles away, and my mother is sick, so I don't have a lot of free time anymore. I will take it back when time allows.

Brian Anderson

28 de abr. de 2015

Ford f-150 and the service was excellent and the staff was very helpful...thank you

Valued Customer Fesco Ltd

28 de abr. de 2015

I was very impressed with you faulty because they were very friendly, honest, and knew what had to be done. I only got to visit the parts and service department but that's all I need to see after seeing how polite they were with their customers.

Ashley Watts

28 de abr. de 2015

Great service and a great bunch of people to deal with

Stephanie Sumpter

27 de abr. de 2015

The service was awesome and everyone was very friendly!

Eraina Muscatell

27 de abr. de 2015

Everything went well. Gave me a ride home when I droped it off & called me when it was ready.

John Mathews

27 de abr. de 2015

We were very pleased with the sales staff and everyone we were in contact with. We purchased a 2015 Ford Explorer and our salesman went to all lengths to get us with a vehicle to suit our needs. We would highly recommend Chenoweth.

Paulette Kalich

27 de abr. de 2015

Awesome!!!!! Great dealership. Love Jeff Anglin. Will buy there again.

Richard Wolfe

27 de abr. de 2015

Very professional. explained what service was performed and what is recommended.

Mrs Leslie Nestor

16 de abr. de 2015

The girls at the front desk were so helpful. They give an excellent impression of Chenoweth Ford!

Dorothy Detamore

15 de abr. de 2015

THE SERVICE WAS GREAT, THANK YOU VERY MUCH. WHAT DO YOU WANT ME TO SAY ABOUT A SIMPLE STATE INSPECTION FOR A VEHICLE WITH LESS THAN 25000 MILES. IN AN OUT NOTHING WRONG WITH VEHICLE

Brenda Welch

9 de abr. de 2015

After a mix up on brake repair, Chenoweth Ford stepped up to the plate and made a wrong a right, just as I knew they would. My faith in this company was restored and I will continue to be a loyal customer. Once again, Thanks.

Mary Lancaster

2 de abr. de 2015

Most of the staff is great. I don't like when they say my car will be done in a few hrs. And you go there and it's still hasn't been touched. I have had lots of good experiences. But when Iam told something I expect it espically when Iam paying for it.Rick is a great asset to company!

John Ketchem

31 de mar. de 2015

Quick friendly service. They forgot to reset my notification for oil change. I get memo every time I start the car.

Richard Thoms

27 de mar. de 2015

We purchased a used Lincoln Mark and have continued to have the vehicle serviced at Chenoweth. We have been pleased with Chenoweth and it's personnel. We are confident that their service personnel are well trained and we will be provided with the best possible service available. Thank you.

Emily

24 de mar. de 2015

When purchasing my Subaru Legacy at Chenoweth Ford, I was extremely impressed by the way I was treated. Being only 22 years old. I was taken seriously. Tommy Maxwell treated me with the same respect that he would have if my parents or someone old than me was in his office. After making the choice to purchase my Subaru, the staff made it possible to drive away with my new car that evening even though it was 5 o'clock on Saturday. This is the 4th vehicle my family has purchased form Chenoweth, and certainly will not be the last.

Susan Rodriguez

24 de mar. de 2015

When my family and I were out of town attending my daughters basketball tournament, we noticed a odd smell from our explorer. I contacted Chenoweth Ford immediately and told them of the issue. They were very helpful and provided an appointment for my explorer to be checked out as soon as I returned home.I appreciate the prompt attention needed for my vehicle and the courteous staff.

James Matheny

24 de mar. de 2015

Jeff Anglin and the entire staff at Chenoweth Ford are exceptional

Marvin Paugh

23 de mar. de 2015

so far I like this vehicle better than any I have ever owned and I am 69

James Bland

20 de mar. de 2015

ford explorer. Staff, service Department, Kevin, was very good and helpful. Hedoes a great job with me. Thanks.

James Eakle

20 de mar. de 2015

Staff was cordial & able to service vechile in excellent time. Very satisfied with All employees.

Mary Poshadel

18 de mar. de 2015

It was absolutely great. 2014 Focus. Salesman Mike Miller did a SUPERB JOb not only that but I am 82 and Mike had to put up with my 2 daughters who live in Dallas and Tampa and even took pic of me and my Ford and sent them . Everyone was happy. HOORAY!! I luv luv my car, its red.

Connie Marstiller

18 de mar. de 2015

Service was great. Employees are friendly and helpful.

Shirley Quertinmont

18 de mar. de 2015

2013 Escape. Great Service and very friendly, professional staff.

John Terlingo

18 de mar. de 2015

my truck was in an accident, insurance comapny took it to Chenowith and you did a great job.

Philip Stalnaker

18 de mar. de 2015

Your the best. Thanks.I'm always treated with the up most respect, our cars are taken in quickly, and when we get them back there is no unpleasant surprises. The staff is great.

Diana Johnson

17 de mar. de 2015

I have a f150 4-4 2013. The service is always great.Mike Miller is very helpful and kind when I come in

Garry Spaur

17 de mar. de 2015

2014 F-150, Your service was very good. The tech addressed the misfire condition the truck had and now it runs like new. Thanks to Kevin and Charles.

Joseph Summers

17 de mar. de 2015

Mike was very helpful and helped me find just what I was looking for.

Tom Hansberry

15 de mar. de 2015

The staff was great. I had four tires replaced and frankly my family and I will not go anywhere else unless it is a dealer problem or a warranty issue.

Robert Moore

14 de mar. de 2015

VERY WELL TAKEN CARE OF,OIL CHANGE & TIRES ROTATED IN 45 MINUTES GREAT JOB.

Lona Gum

12 de mar. de 2015

The lady at counter Lisa Moses deserves a raise in my opinion you have an excellent employee in her I was frustrated and she handled everything politely and professional and even made me feel better great job by her thank you Lisa

Orville Wright

4 de mar. de 2015

Friendly&efficient service. Excellent body work, too!

Ashley Croston

4 de mar. de 2015

I have a 2014 Ford Edge. I purchased my vehicle in July 2014 and have since had 2 oil changes and one issue with the Bluetooth device. The issue with the Bluetooth device was pretty much resolved and the service sept have been excellent each time I was there. They are always very polite and helpful. The courtesy driver was very timely and friendly. Thanks for great service Chenoweth!

Paul Douglas

2 de mar. de 2015

They were eager to serve, very polite We went in with a time limit and they were able to meet that time limit and send us on our way. They also had a shuttle bus to take me where I needed to go and would pick me up while my car was being serviced. The ladies that work there were very nice and helpful., and have knowledge of how a car functions and was not afraid to get their hands dirty to service a minor problem.

Roy Bowen

27 de feb. de 2015

since the release of some of your employees Chenoweth has been pleasant to do business with.

Frances Sinsel

27 de feb. de 2015

I just needed a State Inspection sticker. My wait was very short, and I had an excellent cup of coffee while I waited!

Brandon Headley

24 de feb. de 2015

The salesman Chris was amazing and didn't make me feel uncomfortable as I have felt in other dealers. He was great. The sales manager answered all my questions and the worked hard to get me in the vehicle. There were some issues I ran into after purchase. That they really stepped up and made it right. So thank you guys for all have done to make this easy on me.

TamiL

24 de feb. de 2015

Wonderful experience, they worked with me to get the car I wanted and the price I wanted to pay

Mark Rafail

19 de feb. de 2015

I had a remote starter installed in my car and I have nothing but great things to say about everyone that helped me in this process.

Warren Davis

13 de feb. de 2015

AS ALWAYS, EXCELLENT SERVICE AND COURTEOUS STAFF. couldn't BE BETTER

Nancy Pennington

12 de feb. de 2015

Last time we had the truck worked on, it took 40 days.fortunately, we had another car to use. This time, we didn't have that option. But the service dept, finding it was a sensor, found when they ordered a new one there was a back ORDER for 800. But it came quickly, and was installed the next day after it was recieved. Then I was called to pick my truck up. Very courteous service person(Lisa Moses). Also Jerry, who took me home and came to pick me up. I am very satisfied, and appreciative.

Richard Mayle

12 de feb. de 2015

Our experience in this purchase may have been the best out of any car we have purchased in the last 30 years. Our salesman was fantastic. He was able to work with us to get a payment with in our budget. He was super friendly and thorough in explaining the financial details and then the workings vehicle itself. I would recommend him to anyone. The gentleman in the financial department was friendly and worked quickly. We received the car that had been just washed and detailed with a full tank of gas. I

Richard Donahue

10 de feb. de 2015

Trying to get in contact with service adviser was horrible I shouldn't have to call to check on updates on vehicle status

Liz

10 de feb. de 2015

My fiesta was fixed quickly and efficiently! Thanks guys!! As always, great work!

Robert Tomaro

9 de feb. de 2015

ford truck,oil changing department does a great job,very helpful

Larry Stealy

7 de feb. de 2015

I took my mustang in to have lights checked for moisture.

Valued Customer Fesco Ltd

6 de feb. de 2015

Service department is very friendly, knows how to handle every question, and goes out of there way to make sure you are satisfied with your visit. Parts department is very useful they have mostly every part or item you need or want if they don't they can get it ordered for you and is always on time with your items very professional workers you have at your establishment!

James Watson

6 de feb. de 2015

Very good,no place I rather go ,very knowledgeable staff

Thomas Bland

6 de feb. de 2015

The service was excellent. I scheduled the service on a Tuesday and got an appointment on Thursday afternoon. I was told that it would take no more than a hour. I went to lunch with my wife and returned in about a hour and the tech was backing my vehicle out of the bay. GREAT SERVICE.

Felicia Blei

5 de feb. de 2015

I will give the highest rating as I have only had my truck for a year and a half. Also, I just had it in for repair yesterday, so I am not real confident that my experience will be the same if my repair turns out to be, let's say, not fixed. Also, I do not appreciate the staff telling me how to complete the survey, I know how to take a survey.

Kenneth Skinner

4 de feb. de 2015

Rick Odell the manager of the Quicklane is wonderful. He is the reason my vehicle gets worked on there. Very good service.

Ashley Watts

1 de feb. de 2015

All around great place to deal with all phases of dealership are awesome

Robert Bosley

30 de ene. de 2015

I was there to have my 10,000 mile service they were very quickI was only there about 30 mins they didn't clean the inside like they did the first time which is my only complaint

Daniel Simon

29 de ene. de 2015

Very helpful and timely service. All service staff kept me informed and offered all the help anyone could expect.

Theron Kisner

29 de ene. de 2015

Everyone did a great job , from service manager to the mechanic.Thanks

Larry Huff

23 de ene. de 2015

The service was great ,the service team was exceptional.would recomend to every body.Verygreat pleasant place to deal.

Marcel Malfregeot

21 de ene. de 2015

In and out no problem! The ladies at the desk are sweet and efficient!!

Jerry Fernandez

17 de ene. de 2015

F150 Service was great Staff very very helpful

Michael Schimmel

15 de ene. de 2015

Answered all our questions and explained the details to us. Directed us to the waiting area which had drink and food machines, as well as a TV. Gave us a time the work would be completed, and it was on the time given.

Thomas Michael

9 de ene. de 2015

We took our 2001 Ford Ranger in for the annual inspection. It was ready when we expected. We had Owner Advantage credit, so there was no cost. We got a free oil change. We were thrilled to not have to pay a lot. Most years we end up paying about $1000 at inspection time. The staff was very pleasant and friendly.

John Kirby

9 de ene. de 2015

the staff was very helpful traded in my 2012truck and got a new 2014 f-150 truck thanks.

John Mackey

5 de ene. de 2015

Service is always done promptly when scheduled & completed without any problems, keeping customer updated.

Earnest Cleavenger

5 de ene. de 2015

I received good quality fast service. The service department had an extremely nice staff. Very satisfied!

Howard Lynch

3 de ene. de 2015

The 5,000 mile service on my 2014 Ford F150 STX was excellent. The service was completed in a hour and a half, but I was shocked to find out I couldn't take it home because of a recall that could cause loss of control with the steering. After the shock of no truck, the use of a rental vehicle until the truck was repaired did make life a little more pleasant.

Gerald Reed

2 de ene. de 2015

The service advisor took very good care of me, she and the tech got my car in and out very quickly and got me on my way.

Joshua Kiser

1 de ene. de 2015

We came to Chenoweth Ford just to look and never imagined we would have a new f250 super duty by the time we left. Our salesman Carl Ramsey was awesome! It was a long waiting game, but he stuck with us throughout it all. My father is a machinist at Chenoweth Ford and he recommended we come there to look if we were gonna shop. I am glad we chose Chenoweth, I couldn't be more pleased with our decision and the generosity of the employees!

Dorothy Scott

31 de dic. de 2014

We have a 2014 Ford Escape. We bought new tires, they price matched them to give us a discount. The wait time was a little long but they made up for it by taking us to Bridgeport hill so we could have lunch. Great service, thank you!

Jonette Byrd

30 de dic. de 2014

I always get excellent service at the Quick Lane. The employees are great to deal with and show the up most respect.

Sharon Leggett

29 de dic. de 2014

Very friendly service. Very quick service. Was really satisfied.

Norman Green

26 de dic. de 2014

I initially had issues with the service department. The car did not receive prompt attention or what I perceived to be correct troubleshooting. In frustration, I had to escalate the issues to the service manager. Kevin helped turn the tide. He listened, did some background checks, and explained the issues at my level of understanding. We then progressed through the repairs with no surprises. What an excellent turnaround in service. The vehicle is operating great!!! It was a rocky start but they did a great job in the end!!! Thanks

Larry Seckman

23 de dic. de 2014

The Staff was very helpful. Very fast service. I will have all of my service work done at chenoweth Ford in Clarksburg, WV.

Ryan Cain

23 de dic. de 2014

I had purchased a 2014 f150, everyone at the dealership was friendly i received excellent customer service. I will deffenitly purchase another vehicle from here in the future.

Richard Nicholson

22 de dic. de 2014

Work was done right the first time, and fast. Car was kept clean.

Gloria Helmick

20 de dic. de 2014

You did a fantastic job and I am very pleased with my Explorer. Thanks so much.

Ricky Carroll

19 de dic. de 2014

salesman JR Barnes was great made buying a new car great also finance team was terrific also would recommend friends and family to visit JR Barnes at Chenoweth Ford

Norman Malson

18 de dic. de 2014

the service was great and done in a timely manner and was done on time thanks Norman Malson

Sarah Hurst

18 de dic. de 2014

Fabulous service, the lady at the counter Lisa Moses was great! Very polite and helpful. Can't beat the price either. Highly recommended!

C Curran

18 de dic. de 2014

Everyone seems to work together and a pleasant attitude toward clients. Good job and keeps the vehicle clean of oil, etc..Time is good and keeps us moving.Thanks and Have a Merry Christmas/Happy New Year, lynne

Marvin Paugh

18 de dic. de 2014

had my vehicle inspected wv sticker and they replaced bulb. got in and out pretty quick,verypleased.

Roy Bowen and Linda Hargraves

17 de dic. de 2014

Because of previous dealings with your service department we were looking for somewhere else to have our truck worked on. But we had been informed that you had a make over in the staff and that we wouldn't have the problems we had before. I don't know that its true but we never saw the person that caused all the problems we had previously. So far the truck is doing good, it runs a whole lot better and the people treated us with respect instead of like dirt. The only question I have is we have points from a reward program, and I saw nothing that showed us how many points we got after spending almost $6000.00 to have our truck worked on, and the person we talked to acted surprised when it was brought up. I would like to know if we received these points or not as that is one of the reasons we brought our truck to you to be fixed as it more or less paid for the oil changes and gave us discounts when we brought in our car to be serviced.

James Reese

13 de dic. de 2014

Fast, on time service complete with explanation of auto issue.

Kelly Mossor

12 de dic. de 2014

2014 ford escape/the service was quick/the staff is always very helpful and polite/very pleased

Donald Allard

11 de dic. de 2014

2012 F150 purchased in July... Had routine maintenance done... Made appointment, waited... In and out quickly.

James Bland

11 de dic. de 2014

staff very helpful. Very friendly, considerate and listen. I had one problem with blue toothbut made another appointment to correct that. Was not the fault of the service staff, just these stupid new phones? Great place to deal and will continue as long as you haveemployees like those there now.

Nicole Pettit

8 de dic. de 2014

My husband and I recently bought a 2014 ford edge, by far the best vehicle for our family, we have bought many other vehicles in the past this is our ford and I"m beyond pleases,our experience with Mike Miller at the dealership was amazing, painless and pleasant. I would highly recommend to see Mike Miller for any car purchases. We will gladly give future business to Chenoweth Ford and Mike Miller !!

Linda Alford

5 de dic. de 2014

Carl Ramsey and Greg Floyd are two of the finest people there are. Also the sales manager is wonderful. These people know how to take care of their customers.

David Maxwell

2 de dic. de 2014

Whether working with my salesman or service staff at Chenoweth's two locations, I expect and get personal professional service....They all deliver.

Delores Hall

27 de nov. de 2014

Great ppl and was willing to go the extra bit to help make me happy as a customer

Brenda Welch

27 de nov. de 2014

After the initial disappointment on the first day there, the second day was much better...Everyone worked with me on a deal I could afford. I felt truly welcome and when I left with my new Escape, truly satisfied. Thanks for helping me getting the vehicle I wanted. I will continue to be loyal to your dealership. Thanks. Oh, and I love my new TV..

Mirriah Hill

26 de nov. de 2014

My salesman was very helpful and genuinely nice and attentive.

Dorothy Detamore

19 de nov. de 2014

I started with new tires for my truck and found out I had a bad wheel bearing and rusted and broken springs. The repairs were made quickly and courteously and I am very satisfied with the repairs and the way I was treated by the Dealership counter clerks and mechanics. Brittini was helpful and very polite. I am a long time customer with Chenoweth ford and would reccommend them to others.

Tammy Winters

19 de nov. de 2014

I bought a 2015 Ford Escape. I love it!! I had completed an online request and looked at some of your stock. To be honest I was a little discouraged when I did the estimate page. I received a call and spoke with a very kind and cooperative women. She encouraged me to come in and talk to one of the guys and it may relieve me of my doubts. I did voice to her that if she had not called I would not have even bothered to talk to them. I stopped in with really no intention of buying a vehicle. Jeff met me as soon as I got out of my car which put me more in the mood to talk. He was very nice and professional. At the end of the deal John was very efficient with the paper work. Several of the people working there spoke with me and was very nice and professional. There was an employee that gave me a gift card and ask me why I didn't ask for it but I was to backward to ask for it. They didn't just ignore the subject they were on their game and ensured I got what I should have. Some places don't give you what they advertise they just keep quiet and let you leave without it not your people they did exactly what they should have done. GREAT JOB!!!!! THANK YOU SO MUCH? I will continue to be a customer of yours and recommend your services to them.

Michael Schimmel

18 de nov. de 2014

2013, 150F eco-boost. Service was good and staff was most helpful

Devon Raddish

18 de nov. de 2014

I came in without an appointment but received prompt service. Thanks Kevin!

Justin Caroli

13 de nov. de 2014

Great customer service. They go above and beyond!!

Robert Gow

11 de nov. de 2014

The staff was extremely friendly and very willing to work with us! From start to finish, it was a great experience!

William Swiger

11 de nov. de 2014

We have bought several vehicles from Chenoweth Ford over the years and always satisfied with their service.

Billy Joe Moreland

8 de nov. de 2014

Purchased a 2104 edge sport staff friendly very nice to my children listened and worked with us for what we could afford

Dora Scranage

8 de nov. de 2014

I had a great experience getting my Toyota Tundra inspected and fixing my tire so it doesn't leak.

Donald Sova

6 de nov. de 2014

We live in Pennsylvania and went to two Ford dealers prior to finding Chenoweth by looking on line. I paid three visits to a local Ford dealer and found no one to help. On the fourth visit I stopped a person to inquire about purchasing a vehicle and was told they were all at a meeting and he would send me info via email. This info when it arrived was a 3d rendering of an engine!!! The second dealer seemed like we were bothering them and spent maybe two minutes with us, promising to "get with us later" Chenoweth Ford could teach others how to deal with people and how to sell a vehicle. We received prompt and courteous service, Mr. Tom Maxwell, and drove our new Ford home, which we love. A really nice experience all around and I would highly recommend Chenoweth Ford.

Theodore Glance

6 de nov. de 2014

The repair work was excellent. Lost my key but made it right with free gas and oil changes.

Albert Magro

5 de nov. de 2014

As always, the car was taken in within 10 minutes of my arrival, the oil change was quickly done and I was on my way within 45 minutes. No other oil change establishment can beat that. Also, the service at Chenoweth's Quick Lube is excellent. Everyone is courteous and friendly.

Lynn Glance

5 de nov. de 2014

Ordered and purchased a 2014 Edge. Tom Maxwell was very helpful, as always.

Anna Kellar

4 de nov. de 2014

I have a 2015 Ford Fiesta and just got my first oil change. The people at the front desk were so pleasant and the people who drove my car into the service area kept my car finger print clean!!! So impressed!!!! Thank you Chenoweth Ford!!!!!

Marvin Paugh

4 de nov. de 2014

tires and oil change was done. they found a problem with brakes on rear of vehicle and fixed it.I will continue to use your services.

Elberta Bailey

1 de nov. de 2014

Maintenance check-up on a Ford Focus 2013. The staff was very friendly and helpful to me.

Larry Stealy

31 de oct. de 2014

I had oil changed in my 2013 mustang.Service was great.Friendly people.

Orpha Swiger

30 de oct. de 2014

The people at the service dept are always very nice,,,helpful,,,,,we could not ask for better service.............

arianne.okola

15 de oct. de 2014

Recently had my Kia Sorrento in for bodywork ( oct.2014) Sherri in the service dept. was wonderful and the work done was exceptional! Their prices are extremely reasonable and as a hard working person I appreciated this most of all!! As an aside ,The service dept. manager Jeff was very personable and it was nice to have initially been introduced to him!

Debby

1 de jul. de 2014

I received a letter in the mail requesting that I make a trade of the 2008 Ford F250 Super Duty that I have had since 2008. I stopped in and the salesman showed me the exact truck that I was interested in purchasing. They were very friendly and helpful with the purchase of the new 2015 F250 Super Duty that I subsequently purchased. I would recommend this dealership and Dan DeGarmo, the salesman who worked with us. My experience was everything that I could have asked for. I will certainly recommend this dealership as well salesman to anyone who asks.

The Mustang Man

23 de jun. de 2014

Tom Maxwell is a great salesman. Very informative and knowledgeable about the fords. We knew what we wanted and Tom found us one while we ate lunch. We came back and the deal was done . Picked the car upa couple days later and Tom showed us how to work every thing.

Connie

22 de may. de 2014

Wonderful experience from looking on their website to driving away in my new vehicle.

Tim & Susan S.

21 de may. de 2014

Been looking for F-150 with Max Tow Package. Saw they had one online set up just the way we wanted it, went in, test drove it, worked out a deal to our liking, and came home with a new truck. JR went out of his way to take care of us from the get go. We will be back when we are looking to replace my wife's car. We were treated more like old friends than a number.

Jeff C

18 de abr. de 2014

Everyone was very friendly and helpful. Answered all of our questions and worked with us to get the deal that we needed. When shopping for another vehicle, we will return to Chenoweth Ford.

Marcel

15 de abr. de 2014

I can't say enough about Tom Maxwell and Chenoweth Ford!! I went, I saw, and I bought!! My experience was great Tom was very helpful and answered all my questions and was very informative about my purchase!! He was able to meet my needs and stay in my price range. Mr. Maxwell and the Ford team all treated me with respect and professionalism. I felt part of the group on each visit to their showroom! Tom spent over an hour with me going over my new truck and gave me his cell phone number to use when ever I needed anything from service to information. I did not feel pressured or rushed to make a decision on my truck at any time.

liz

14 de abr. de 2014

We were in a situation where we needed to go down to one vehicle. we owed on both but were not able to trade both in on one. now we are having to turn one in to the bank and that hurts but sometimes you have to do what is best for yourselves at the time. Tim was very helpful in this situation and so was the finance manager We appreciate everything you all did for us. Thank you Tim for all your help..

Lana Towns

4 de mar. de 2014

Jeff was very friendly, courteous, and did everything in his power to make sure we were comfortable and knew every option available to us. He even called me the following Monday (signed lease on Friday) to check up on us and see how we were liking our new car! Highly recommended!

Vickie Teaches 1st.

11 de feb. de 2014

I bought a new car at Chenoweth on Feb. 8th. My salesman was Tom, who was extremely helpful in all areas of the purchase!! Thanks again Tom.

DRC

21 de ene. de 2014

The sales staff was very attentive and accommodating from start to finish, even though we came into the dealership late on a Saturday afternoon. The salesman and dealer rep who did all the paperwork were cheerful and informative right up until we drove away in our new car at around 8:00 p.m. , even though the rest of the staff had gone home. As we drove away, my wife remarked that buying this car was an enjoyable experience.

stefanie.hurst.7

31 de dic. de 2013

Do Not Purchase from Chenoweth ... There is NO SERVICE after the sale. We purchase a 2014 Ford Fusion and had an awful experience after the sale . The salesman, sales manager and service manager were condescending after the sale repeatedly making reference to the fact that we purchased on a discount plan offered by Ford Motor Company. Regardless of that we still decided to spend our hard earned money there, but will never make that mistake in the future. We were going to purchase another new vehicle, trading the Fusion, however they refused to work with us in any way. Therefore, after dealing with Ford Motor Company on a higher level we went to another dealership where we received excellent customer service. Chenoweth Ford should be ashamed and Ford Motor Company should also be ashamed to be represented in such a manner.

C.B.

20 de dic. de 2013

There were not many trucks like I was looking for available, and three other dealerships had already give up looking for the truck I was asking for. Carl at Chenoweth Ford found what I was looking for, made sure it had everything I wanted, and answered all my questions. He got me the truck I needed quickly and worked with me to make sure it was what I wanted.

Brian and Amanda

19 de dic. de 2013

The guys at Chenoweth Ford were wonderful. They are really friendly and they treated us like family. We will surely return when it is time for us to purchase again. Thanks JR and Greg.

Pattycake

17 de dic. de 2013

Everyone very kind,knowledgable and helpful!very pleasant experience and will definitely go again if I ever need another vehicle.

Joe

12 de dic. de 2013

The saleman was very helpful and answered all of our questions promptly with no pressure to make a quick sale. We was pleased with the trade in and the finiancing arrangements. Everone we talked with was kind and anxious to help us. We would recommend this dealer highly.

Jim Guthrie

22 de nov. de 2013

Jeff Anglin did all he could to make our purchasing of our new ruby red FX4 supercrew as painless as possible. Would recommend Chenoweth Ford on your next Ford purchase no matter how far you have to drive to get there.

Beverly Dechenaux

12 de nov. de 2013

Excellent service. Very helpful, answered specific questions on features of the car. Haywood Smith helped me find just the right car.

lcmartin518

5 de sep. de 2012

The overall visit was OK however, after I bought the vehicle, I took it home to learn all the different accessories that the truck had. My main concern when buying the truck was fuel economy. The salesman did not provide any additional guidance on the vehicle unless I asked specifically. I had to learn how to put the step down on the tail gate and I didn't even know that it had power adjusting break and gas pedals until I started looking through the book. I still don't know what gears in the rear that it has, I believe 3.73? I ended up with the wrong set of extra keys. Also, the previous owners paperwork containing his personnel information was left in the truck. I blame that on him, however, I would think the dealership would take a little pride in protecting the customers information when detailing the vehicle.

sparkyone

16 de nov. de 2011

Had 100k service performed on F-150. $800+. After service transmission leaked. Had no leaks prior to service. Cost another $180 to get leak repaired. Have had no luck with service here. Oil change, drain plug left loose. Leaked oil out. Tire rotation got truck back with 2 missing lug nuts. Took 6 weeks to get new lug nuts. Never have your vehicle serviced here unless you are wanting to buy a new one. Seem like they are trying to destroy my truck.