daleglose

17 de nov. de 2016

GREAT PLACE AND WOULD ONLY BUY A CAR HERE. VERY FAIR, NICE PEOPLE AND THEY DO JUST THE BEST JOB! PHIL IS A PRO AND THEN EVERYONE AFTER THAT ARE VERY PROFESSIONAL. I BOUGHT ALOT OF CARS HERE AND WILL CONTINUE TO DO SO.

fjh555

17 de nov. de 2016

Marcus was excellent at explaining all the features on the car! He took a lot of time to explain all financing details. Thank You I love my Elantra

mtoub

11 de nov. de 2016

Great experience, no haggling. I hate the " let me check with my sales manager " sales technique. Good teamwork between dealerships, I started at Ford but ended up at Hyundai.

lmblase331

10 de nov. de 2016

I had a great car buying experience at Ciocca Hyundai. Went in to car shop with my mother, to replace her car and ended up leaving with her new car and one for myself. I felt fairly treated and comfortable in all my dealings with the great staff they have. Phil is a great asset to the company, very comforting and fun guy to work with. I would highly recommend this dealership to anyone shopping for a car.

Otis

8 de nov. de 2016

Dealing with Ciocca was a true pleasure. A rare find when looking for a car (new or used). Our Sales Professional (Josh White) was GREAT. The whole experience was worth the drive to Quakertown, PA

michael.mcpoyle

5 de nov. de 2016

This is the only place to to make needs seriously. The service was impeccable and they have my full confidence. To best explain. I drove past another hyndai dealer and a number of other dealerships to work with Marcus. I would recommend anyone to work with him.

bberg611

3 de nov. de 2016

Phill did an excellent job making sure that the process was smooth, understandable, and tranquil. Out of all of the dealers I worked with, he surpassed them all.

mikepusk

3 de nov. de 2016

My experience at Ciocca Hyundai during the purchase of my new Santa-Fe Sport was very pleasant. The entire staff that I worked with especially our salesperson Evan Packer made the entire process of purchasing the car a very nice experience.

sheiladelia55

1 de nov. de 2016

Everyone was curteous and I got a great deal on the car I wanted. Things could have moved along a bit quicker, but that's my only criticism. Nice ride!

alicehugh

28 de oct. de 2016

the sales person was very polite and very informed about the vehicle . the experience was painless and did not take long. vehicle eas gassed up and ready for the road.

cdeforest

28 de oct. de 2016

This was probably the best buying experience I have ever had. All staff did their jobs well, and this was precisely the car I wanted - even down to the color and features. Phil and Chris at Ciocca did such a super job. From walk in to drive out, we were done in less than 3 hours - including test drive, paperwork and prep! And we saved over $3,000 off the MSRP. Amazing. We'll be back for service and for our next vehicle.

JAYLOE

28 de oct. de 2016

Evan, and the entire staff at Ciocca, was great! He really worked with us on price and lease options. He spent a lot of time with my wife, the primary driver, explaining everything from the rear storage compartment to the Siri integration via the audio system. Our particular program includes oil changes, tire repair/replacement, minor wear and tear forgiveness and roadside assistance for the life of the lease. That assurance really helped us decide and we wish that had been available when we leased our 2015 Veloster Turbo just last year!

skodaga

25 de oct. de 2016

Marcus and the Ciocca team were great. I was ending a lease on a 2013 Hyundai Sonata that I purchased at Ciocca 3 years ago. I've had some credit issues recently and wasn't sure if I could lease another vehicle, so I thought I'd stop and ask my friends at Ciocca. I was greeted by Marcus. I let him know that I did not want to waste anyone's time, so I asked if we could quickly determine if my credit would allow me to lease the vehicle. He and the Finance manager were very respectful of my situation, and, as I asked, got me a very quick approval at the sticker price. I knew that this price was high, but this made me very comfortable that I could qualify for a lease, and I went home happy, with no pressure from the Ciocca team. After discussing with my wife the next day, I called Marcus with, what I felt was a fair payment given my financial situation. After discussing w/ his Finance Manager, they agreed and we closed the deal. Great experience. I really appreciated the respect they showed me, even with my current credit issues. Thanks

quantumbolt

25 de oct. de 2016

Everyone was nice from the moment I got their and they helped me with everything I needed and requested. I will most definitely return and recommend to others their service.

altrd

25 de oct. de 2016

My wife doesn't enjoy car shopping so Saturday after breakfast she agreed to go to the Ciocco dealership in Quakertown. My thoughts were lukewarm probably just look and go home but she looked and then Phil came over and she asked questions (surprise) he answered her questions, very polite and not pushy we were both pleased with the product and our dealing with Phil. Thanks for the smooth service both of us happy!!!!

herodebeauvais

21 de oct. de 2016

The Car that I bought is nice, and I love the exterior color, but I would prefer a different interior color and I only wish that I could have more future on it.

tudors23

20 de oct. de 2016

Everytime I go to this dealership I get the feeling I am bothering them. Overall, they can be more personable, in my opinion. Also, they took way too long in the finance office to get my papers together and they really try their darnedest to sell you maintenance packages for a leases car, which makes no sense.

rrao11

20 de oct. de 2016

I had decided on a car before going into the dealership. I reviewed many dealerships on-line and selected this because their on-line responses were open and honest, and not holding back on price or pushing to come into the dealership to get the price. Once I got to the dealership, the staff was friendly, professional and aligned with the e-mail discussions I have been having. There was no further discussions about the price, other that costs associated with additional services, such as insurance. My overall experience was great! And I am loving my car.

staugase

14 de oct. de 2016

I went into the dealership knowing what I wanted to purchase. The sales people were friendly without being pushy. The finance department was great as well and got me financing terms better than I was expecting.

firefoxharris

14 de oct. de 2016

Markus is very knowledgeable and nice explained everything about the car and made it a great experience I felt like he really had my best interest

amylharris74

13 de oct. de 2016

I had a fantastic experience at Ciocca Hyundai and recommend their team highly to get you the right car at the right price. They were professional, courteous, and thorough in the sales process from start to finish.

hot_barb

6 de oct. de 2016

I was very pleased with every aspect of my search for a new car. The salesman we worked with was very informative, and very easy to talk too.

delahantyc18

6 de oct. de 2016

They were professional. Not pushy. Listened to what I was looking for and gave me an amazing price on my 2017 Tucson. They thoroughly explained everything to me and did everything I asked for. Also they were very quick

dmbauer82

30 de sep. de 2016

Staff was extremely professional and helpful. They were great at offering other options of financing and purchasing. Went over everything in great detail including all the maintenance for the car and helped set up everything for the car like the bluetooth. Also explained how to work the android auto as well. Overall it was a great experience.

salef43

29 de sep. de 2016

Great place. Easy to work with. Happy with my experience. I worked with Phil Rotzell. He is very friendly and knowledgeable. Phil was able to work with me in order to buy the car u wanted at a price I could afford.

martin2340

29 de sep. de 2016

I found the car I was looking for on the internet and asked for information. Marcus Adams called back within a short period of time and we scheduled a time to come see the vehicle. After walking through the lot with Marcus and my wife looking at all of the variations of Sonatas we still went with the original vehicle. Marcus explained thoroughly all of the different options in each. He took us for a test drive, explained all of the features, and we made the deal. Dave in finance was also very helpful explaining all of the charges, also additional add on packages that were available, but never pushy letting me decide what I wanted. Overall experience was excellent and I would recommend this dealership.

davejets80

23 de sep. de 2016

I do not enjoy the process of buying a new car, but everyone at the dealership made it easy for me from start to finish

ehami754

18 de sep. de 2016

From the moment I stepped into the dealership to the moment I drove away with my new car, I felt comfortable. They worked with me for a long time to get the pricing that I needed to be able make my dream car a reality. Thank you Ciocca!

ljfett

16 de sep. de 2016

Our comments on the approach, sales technique, financing, and delivery speaks for itself. If the owner treats his employees the way they treat his customers career employees will be the norm not the exception.

cindy.ratzlaff

16 de sep. de 2016

I dreaded the car buying experience because I'm always worried that I won't get the best price, value or deal. I experienced something completely different here with Evan, who gave me a straight-forward, no nonsense, clear to understand walk through on my options. The result is that I have the right car for me at a price that feels great. And manager Mike worked with me on the financing in a way that made me very happy with the whole experience.

PHILOANNGUYEN

16 de sep. de 2016

Besides the odometer discrepancy it was a good experience to buy a car from Ciocca dealership.This was my second car I bought from Quakertown dealer. I first bought my Subaru in Allentown Ciocca.

joeops57

16 de sep. de 2016

Upon arrival, I was greeted warmly by a sales associate who passed me to a salesperson on the new side of the lot. I informed them that I had limited time that morning and they were very courteous and respected that. I was able to discuss my needs, test drive and fill out all the paperwork in the time frame I needed. I was very impressed!

morgan.scrak

16 de sep. de 2016

Pulled into Ciocca Hyundai about 12:15 and walked around the lot for about 15 minutes before walking inside because no one came out to see me. Was approached by Josh who sat down with me and asked me a few questons about what I was looking for. Then he passed me off to Marcus who asked me a few more questions. Marcus then handed me off to Phil who took me on a test drive with the elantra. Got back to the dealership and was handed back off to Marcus who then took me on a test drive in the sonata. And then went back to the dealership where I stayed until 5:15 just trying to finalize the deal.

billywilson602

10 de sep. de 2016

It was great working with Josh. He was very informative and personable. The rest of the staff were helpful as well. See you guys soon.

lemarie

10 de sep. de 2016

Phil was great, one of the best salesmen I have ever dealt with. Great service, good price, friendly staff. What more could you ask for when buying a car.

karenapp1154

9 de sep. de 2016

Great experience! Definitely will go back. All staff were very friendly and helpful. Everything was clean and professional. Absolutely will refer family and friends to this dealership!

larryrunk

9 de sep. de 2016

My salesperson was very friendly and accommodating. He answered all my questions. He allowed me to take a longer test drive over a rougher road to check the cars suspension. Do to my circumstances my salesperson took me home to pick up my trade in.

valeriemoyer99

8 de sep. de 2016

I was impressed by the high level of customer service at Ciocca Hyundai. They listened to my priorities and found a creative solution to help me achieve my goal of having the features I wanted at a reasonable cost. Everyone I encountered there was friendly, knowledgable, professional, and had a solutions-oriented attitude.

mgjlewis

8 de sep. de 2016

everyone was courteous and helpful. We got the Sonata we wanted at a good lease term. My wife and I left after looking at a Genisis and then returned an hour later to get the Sonata.

revjeff2000

25 de ago. de 2016

My salesperson, John Haber, and the finance manager, David Hetzel, were outstanding! I am extremely pleased with my purchase and can wholeheartedly recommend this dealership.

rdjackson70

24 de ago. de 2016

Marcus Adams (sales), David Hetzel (finance) at Ciocca Hyundai were Professional, courteous and understanding of my needs. I walked in anxious because I hate any shopping and being haggled....but I left completely at ease... with my 2017 Hyundai Elantra.

Taq

19 de ago. de 2016

After the original sale price was settled, into see the finance manager I went. He tried to sell me a few extras and I purchased one. Since I believed I had to turn in the leased Hyundai vehicle I had for two and a half years, I did allow the vehicle to be taken by the dealership. I had to sign a paper that I still owed for the remainder of the lease ($1440) and that they still owed me a key to the new vehicle which would require me to return to the dealership and pickup (a 2 hour round trip from my daughter's home where I was visiting. I had the choice of financing my newer Hyundai through my bank or Hyundai Finance. My bank offered a good rate, GAP insurance and debt protection. Hyundai Finance did not offer debt protection so I went with my bank. Not a word that Hyundai would not waive the turn in charge ($400) if I did not finance with them. Also not noted on the "WE OWE" form I was required to sign. After I bought the newer vehicle Hyundai charged me for $240 for August which would lower the amount I owed to $1200. So I get my final bill from Hyundai = $1869.55 which included Lease payments due ($1442.88) plus excess wear and tear ($260) even though I had coverage for wear and tear that I purchased when I originally leased the vehicle. plus ($400) disposition fee plus unspecified fees and taxes ($22.75) minus advanced lease payments (256.08) all of which totals ($1869.55). I owed $1440 when I left the dealership, they take a payment of $240 for August (deal was done July 9th) and now I owe $1869.55. You do the math. Ciocca Hyundai - wish I never heard of this place. When I asked about damage and scratches on the car I was buying Evan said there was nothing they could do - it was a used car! All in all Evan earned five stars. Chris, Ciocca and Hyundai earned a half star and that is being generous.

jbalog1010

16 de ago. de 2016

My experience at ciocca hyundai was excellent. Everyone was very professional and friendly. Go there and ask for Phil, he was great! Will definitely go back there to buy another car.

terri.bartholomew101

16 de ago. de 2016

This is a very professional dealership. Salesman was not pushy at all and was very helpful. This was a great experience and we will definitely come back when it is time to buy another vehicle.

b4kell

13 de ago. de 2016

Leased a 2017 Elantra for my daughter for college. Evan and the team were great to deal with. This is our second lease from Ciocca Hyundai.

waterbugsp

11 de ago. de 2016

Very very pleased would definitely recommend to other people. Also feel very comfortable dealing with Ciocca Hyundai. Hope they will keep up the good work.

james.wimer

11 de ago. de 2016

Marcus was great to working, took the time to help us find the right vehicle. I am looking forward to working with Marcus when it time to replace my Jeep.

osiro.97

11 de ago. de 2016

It's an excellent place to buy a car. You get treated fairly and they help you every step of the way in order to get the best deal.

Jrh1959

11 de ago. de 2016

Our sales person was very nice and informative. I have always been a Ford person but this was for my daughter who wanted a better warranty.

james.ockershausen

11 de ago. de 2016

Evan did a great job, it was a pleasure working with him. I absolutely would work with him again, and will refer him to others interested in buying/leasing a Hyundai.

sdnovi

9 de ago. de 2016

Very happy with the vehicle and the deal. Car was detailed nicely and salespeople were very easy to deal with. This is my 2nd Hyundai bought from Ciocca.

asfalcone

4 de ago. de 2016

I have purchased two new vehicles from this dealership. A couple years ago I purchased a new 2015 Hyundai Santa Fe Sport. And, last month (July 2016) I purchased a new 2017 Hyundai Santa Fe. My experience with this dealership has been excellent.

Jo

3 de ago. de 2016

This is a great dealership. Its not the closest to home but well worth the trip. Everyone is friendly, professional and truly listened to my needs. I was able to purchase the car I wanted at a price I can live with. My Salesman, Evan Packer went above and beyond, listened to my needs and assisted me in every way. I cannot say enough about this place. I will be referring friends and family and I will be back!

diamondgrl98

3 de ago. de 2016

quickly uncovered my needs and helped put me in the right vehicle. Easily explained additional protection packages that worked best for me. Overall pleasant experience

millsfamily2011

27 de jul. de 2016

I went in knowing basicaly what I was looking for , I was greeted in a timely manner, I told the salesman what I was looking for. He showed us what they had, we took a test drive then talked finances. We got a great deal and at no time did he try to talk us into a more expensive model or unnecessary upgrades. Altogether an awesome dealership and awesome salesman. I would highly recommend shopping for a car here.

monkeyfist0

27 de jul. de 2016

took very good care of me bought two cars , and will buy more cars from this dealership, they work very well to get what i needed. thanks

rdzender

27 de jul. de 2016

The service we received at Ciocca Hyundai was exceptional. John Haber gave us excellent service and was very courteous and professional. He went above and beyond what was necessary to make sure we received the perfect car .We would definitley recommend him for anyone who shops there to purchase a car.

charlie

26 de jul. de 2016

It was a stress free experience with a friendly, courteous, efficient and above all helpful sales team delivering a great product. The team Evan Packer, Mike Jones, Pete Dobrowolski and Chris Kosich truly worked well together to make it a pleasant experience. Congratulations to Mr. Greg Ciocca for his ability to assemble a great team and create the environment to make car shopping a consumer delight.

Melissa513

26 de jul. de 2016

Have had my 2017 Elantra for a little over a week and I'm thrilled with it. John Haber was very helpful throughout the entire process. Couldn't be dealing with a better person. He let us compare the limited model and the se to the other car I was looking at. Then showed us a car that was a demo that had everything I wanted at an unbeatable price that I couldn't pass up. The car had some minor issues initially with rust and debris from being on the lot, but the GM Pete ended up personally working on all the problem spots with one of the detailers before we made the purchase. Very satisfied value wise with the deal I got, the car, and the service that John and Pete provided.

dashiell0

23 de jul. de 2016

the overall experience was pretty good...pricing of new car was fair, trade in value offered on my old car was also fair, however a 2 and 1/2 hour wait on the day of pickup after the deal had already been negotiated on a previous day was just unacceptable.

Jo

19 de jul. de 2016

I purchased a new 2016 Hyundai Accent at Ciocca in Quakertown PA. My salesman, Evan Packer was awesome! He listened, really listened, and worked hard to get me the best deal on the car I wanted with terms I could work with. I found everyone there to be extremely helpful. I am more than happy with my experience here and would recommend that my friends and family visit Evan Packer at Ciocca Hyundai of Quakertown any time they are shopping for a new vehicle. I know I'll be back!

Jo

19 de jul. de 2016

I purchased a new 2016 Hyundai Accent at Ciocca in Quakertown PA. My salesman, Evan Packer was awesome! He listened, really listened, and worked hard to get me the best deal on the car I wanted with terms I could work with. I found everyone there to be extremely helpful. I am more than happy with my experience here and would recommend that my friends and family visit Evan Packer at Ciocca Hyundai of Quakertown any time they are shopping for a new vehicle. I know I'll be back!

gail.bigam

11 de jul. de 2016

First time looking for a car and it was a great experience! Almost never felt pressured while I was there. Evan was great to work with. However, when we were figuring out finances, they tried to add over $400 without us noticing

eyelean450

7 de jul. de 2016

Love it. Employees and service was great would definitely recommend your dealership and the sales person we worked with. One of the best car buying experiences. Evan Packer was great. Returned for service to get upholstery and floor mats treated. A great experience.

jkave948

7 de jul. de 2016

The dealership was overall very nice and accommodating. I appreciated their help with getting the price down the the amount that I wanted to pay per mouth. One downside is that less than 24 hours after I had the vehicle my check engine light came on and my trunk is not latching correctly. The check engine light was fixed and I am in the process of getting my trunk fixed as well. I am satisfied with my purchase and love my car, but it was just a bit discouraging to receive a brand new car that had issues with it right from the start that should not happen and is unacceptable. Overall, I am happy with the vehicle and I will be doing my maintenance and this station and I hope that everything with the vehicle is fine from here on out.

leerote

6 de jul. de 2016

Overall our experience was positive and did not feel pressured by our salesman. We were treated with respect and consideration. Our new car is a pleasure to drive and the warranty is absolutely GREAT!

kirra111

5 de jul. de 2016

Even though the online price and the price they gave me after driving almost 2 hours was totally different, I would recommend this dealership. They worked with me to get the payment I wanted very hard. I appreciate that so much.

vidal.jeffrey1965

5 de jul. de 2016

Love the people and the made sure I was satisfied. Showed me the suv I was interested and worked out a pricing in a record time and yes I love my Santa Fe Sport 2017. Gracias John Haber and staff

byronfoster14

30 de jun. de 2016

I went there to find a car that matched my price range. The staff did their best to get the monthly payment as low as they could. I was very satisfied with my experience.

lavery_a

28 de jun. de 2016

I went to Ciocca to view a Genesis I saw on line. The staff was not pushy and my salesman, Marcus was honest very honest and open throughout the entire process. The support staff did what they could to make me comfortable and relaxed and I walked away with a beautiful new car at a great price!!

ahineline8825

25 de jun. de 2016

I want to thank all of the guys that helped me get into the 2017 Elantra. You guys made the car buying experience easy. Definitely will return to buy something else in the future.

samslee

23 de jun. de 2016

Evan was professional and straightforward. He did not lie to me when he did not know the answer to a question. He is someone I would not have a problem dealing with again. Getting the car back from detailing took a bit longer than I had hope but from arrival to departure we spent about 3 and half hours there.

stacyjsr

18 de jun. de 2016

I bought two vehicles within 6 months from this dealership and I'm very pleased with the way I was treated each time. My sales representative is Evan Packer and I highly recommend his expertise and mannerisms That were extended to me each time we met. I purchased a new Accent and a new Tucson and I am pleased with the sales and also the Service.

carguy1

16 de jun. de 2016

The dealership did an awesome job in catering to all of our needs. They exceeded expectations and were respectful throughout the entire process. I would highly recommend this dealership to anyone that wants a great affordable vehicle with a professional staff to make the process simple.

jekoch19

16 de jun. de 2016

The whole car leasing experience at Ciocca Hyundai was fantastic. Lee Ziegler and Phil Rotzell were extremely knowledgeable, straight forward, and helpful. They gave us a fair value on our trade in, and were able to find us a car that met our family's needs and was within our budget.

GPincus85

16 de jun. de 2016

Highly recommend Phil. He was wonderful to work with and made everything as easy as possible with the car buying experience. He even stayed an hour late to help me with my purchase. THANK YOU PHIL!

Jdsquare

15 de jun. de 2016

This is second care bought at Ciocca from same salesperson. We are comfortable with him. We did our Trucare shopping before going to buy the car. I feel we got a good deal but not sure it was great - I am not sure how to tell. We leased this car and will get our next car there as well.

hlado

10 de jun. de 2016

Our sales person at Ciocca was super friendly and willing to show us several vehicles until we selected the one that was just right for us. He was very patient.

glenntreichler

10 de jun. de 2016

The salesman was knowledgeable and very helpful to my wife and I in making our new car purchase. The finance manager was patient and appreciative of our many questions concerning the extended maintenance contract. I would certainly recommend Ciocca Hyundai to my friends and family.

happycouple0623

9 de jun. de 2016

My husband and I could NOT be more pleased and fired up about our 2017 Elantra with back up camera and apple play! The warranty that this dealership offers can NOT and will NOT be beat. Consumers, PLEASE research and make the smart choice like we did. We feel like we won the lottery EVERY time we drive our new car! Thank you to EVAN, MIKE and CHRIS!! Our new family, buddies, car heroes! Kim and Ron Kessler of Easton, PA

hlheilman

2 de jun. de 2016

I am completely satisfied with my buying experience with Vince Campellone. He did everything he could to make sure I was not only happy with the Tuscon, but that it was exactly what I wanted. Never at any point did I feel pressured to buy. In fact it was quite the opposite. He was very patient with me. I will recommend Vince to anyone I know wanting to buy a car and I will definitely buy from him again when looking to make another purchase.

meghan.dwyer90

2 de jun. de 2016

Phil was a wonderful employee to work with! He was knowledgable, and went out of his way to ensure that I could see all the options! He made a rather daunting situation very pleasant!

AseniorGal

29 de may. de 2016

BY FAR THE EASIEST AUTO PURCHASE I'VE EVER MADE. THERE IS A FAMILY ATMOSPHERE AND NO WONDERING IF I COULD HAVE DONE BETTER ELSEWHERE.

jzahler1

26 de may. de 2016

I've bought / leased many cars from various dealerships - this was by far the easiest and pleasant experience. The price was the price - at no point did it change. I received what was promised. They are honest and friendly.

mckavanagh

19 de may. de 2016

VERY HAPPY WITH MY EXPERIENCE OVERALL RATING WAS GREAT I WILL TELL MY FRIENDS AND FAMILY I WOULD RECOMMEND THIS DEALERSHIP TO EVERYBODY THANKS AGAIN PHIL ROTZELL

Bolt

17 de may. de 2016

Excellent, pleasant & prompt service!Everyone at Ciocca is great! I initially contacted Ciocca Hyundai via an Internet inquiry. I received immediate feed back answering exactly what I asked for. No pressure and no nonsense. The quote for my requested vehicle was the best out of all other area Hyundai dealers. The obvious next step... scheduled a test drive and purchased the vehicle the same day. Love the new SUV!

lrivera72

13 de may. de 2016

To be short and sweet, I am all about customer service. Ciocca Hyundai delivers exceptionally well in this regard. I work in both sales management and customer service and I take my business to those who show me that they want my business by going above and beyond the motions. Ciocca has done this for me twice over now and I will be happy to do it again in the future.

kpiechoski

12 de may. de 2016

We absolutely love our 2017 Santa Fe Sport Turbo!! Evan Parker and Mike (the Sales Manager) were very helpful and professional. From start to finish, Evan answered any of our questions/concerns to the full extent of his knowledge. If we emailed/called/texted him, he answered us within a few minutes of receiving them and even got back to us on his day off. The only thing that we had a problem with is the day of signing our purchase paperwork, we had to wait for the finance manager for a very long time (about an hour and a half). They only had one on duty for a Saturday but I wish they had two - that way the process would have gone faster for everyone, even other people who were buying vehicles. Even though we had to wait, it still did not discourage us from Ciocca or coming back for another vehicle. They were great!

ambruch1

12 de may. de 2016

Went into buy a Santa Fe and walked our with a Santa Fe. Sales team was professional and courteous. Marcus was great to work with.

connienook53

12 de may. de 2016

I love my new 2017 Santa Fe Sport 2.0 Turbo. It is everything I wanted in a new car! Got a lot of compliments on it too!!!

tracygriesmer

10 de may. de 2016

Great car-love to drive it and it handles very well. the vehicle turning radius is much better than my previous car. Overall experience at the dealership was great as well!

mbecker460

5 de may. de 2016

In all honesty, being a woman and buying a car isn't always a pleasant experience. I brought my daughter along so she can see what it is like being a woman and buying a car. I was pleasantly surprised! it didn't go as I expected...quite the opposite. The employee I dealt with was new...it was his first sale. It was a perfect fit. Though he was new he handled himself in a very professional manner. If he didn't have the answer for me, he made sure to ask an experienced employee. Several employees helped him through process and were very helpful to him. I knew exactly what I wanted when I entered the dealership and two hours later, I left with exactly what I wanted mary b..

joseph.leiss

3 de may. de 2016

I was dissatisfied with my inability to get the salesperson and F&I manager to give me direct prices and APR figures. Instead I was offered "monthly payments" and "factors". When I shop for a vehicle, I simply want the best offer you have available the first time, in straightforward numbers without the need to haggle and negotiate. I have had better experiences with other dealers/brands.

clinkerf

2 de may. de 2016

Very pleased with the dealership and salesperson . I would definitely buy from Ciocca again and recommend it to my family and friends. I have shopped around for the best price for my Genesis. Ciocca was the best.

greifsneider

28 de abr. de 2016

Service was good, we liked Kevin the salesman, he listened and was very helpful. There was a discrepancy with what Kevin told us the monthly price would be as opposed to what the manager came up with - which was quite a bit more. Kevin used a formula, the manager used the same formula - and it was different. This almost caused us to walk away. But in the end it was resolved and we bought the Tucson.

Gregoryk

19 de abr. de 2016

If you offer a coupon and they contain restrictions, then that should be stipulated on the coupon or something else should be offered in lieu of that offer. I am satisfied but some dissatisfied at the same time. But, I'm more likely to patronize this dealership again.

nicolelrodriguez

15 de abr. de 2016

My whole experience from start to end of this purchase was very disappointing and stressful! Purchasing a car should not be either of those. I feel as though Mr. Jones and his staff were extremely unprofessional, unprepared, unorganized and above all RUDE. I will never purchase another vehicle from them or recommend them to anyone I know and will be looking for somewhere else for service. Its so unfortunate that such great cars have people of this caliber representing them.

bdf202

13 de abr. de 2016

I love my new Santa Fe Sport, thanks to our salesperson Vince, and the entire staff for their friendly attentive service. The service department, very important asset to a dealership is top notch.

kevinvuong5432

12 de abr. de 2016

Hyundai has an excellent customer service and the purchase of the Sonata was satisfying. We felt satifisfied with our purchase and would to thank Evan for his service.

sommercamp13.ks

12 de abr. de 2016

Great car, great price, nice family atmosphere at the dealership, affordable extended warranties available as well as unique financing options. Everyone from sales to finance to auto repair were a pleasure to work with.

supurrcat312

10 de abr. de 2016

I enjoyed my experience at Ciocca Dealership. My salesman Phil R was very pleasant, friendly and professional. He made it a pleasure to shop for a car and I would send my family and friends to him if when they are in the market for a car.

Casey

7 de abr. de 2016

Phil does a good job at work. He sells cars that he knows about and has a friendly personality to deal with customers. The car I purchased is very good for my needs. It's good on mileage and has a comfortable feel to it.

wsmit311

7 de abr. de 2016

Great experience from start to finish, no pressure just good customer service. I was happy with the experience and would suggest others to go to this dealership

Linda

2 de abr. de 2016

Found the purchase of our new car to be pressure free. New car features were explained.Not rushed in any way .Friendly and professional staff especially our sales person Kevin.

michael.hagen

2 de abr. de 2016

Evan Parker was very helpful, polite and knowledgeable with the Tucson I purchased. He thoroughly explained everything I needed and answered all my questions about the vehicle. G.M. Pete Boyce was also very friendly and the price was immediately in my range. Though I did not purchase additional maintenance insurance from the Finance Officer (Chris) ?, he was very polite and helpful with the arrangement of the finance of the bank of my choice.

gary.soroka

2 de abr. de 2016

From sales to service to cashier everyone is top notch. Very friendly and professional staff. No pressure on you to do anything you don't want to. Best dealership in the area.

zuska

31 de mar. de 2016

I have given that on a previous page. I can't say enough good things about Evan Packer, our sales person. The man is great at what he does.

ojw104

29 de mar. de 2016

Went in knowing what I wanted and how much I wanted to pay. The sales manager, quickly engaged in conversation and asked what it would take to earn my business. He agreed to it and assigned me to John Haber who quickly took me to show me a vehicle and within 30 minutes the paperwork was started.

abrn14

28 de mar. de 2016

Definitely best transaction I have ever went thru. It was worth driving 30 miles to. My salesman had service experience prior to becoming a salesman. I def think that made him that much more valuable to the me. He knew a lot about my vehicle. I loved the fact that he never pushed me to buy car. He knew that the car was a great vehicle so all he had to do was point out the great advantages of buying a Hyundai. I don't think many salesman realize how annoying it is to be really pushy. They need to be like Vince- make sure they let the customer know they are HERE for them but give them the space to make the proper decision. He has a very long prosperous career ahead of him. Ciocca is lucky to have him. He truly has a gift!!

sweetp1988

28 de mar. de 2016

I was very pleased with the customer service and I would recommend my friends and family to purchase or lease a car from Ciocca Hyundai.

Seasoned Buyer

27 de mar. de 2016

One of the best car buying experience s I have ever had. Salesperson Vince was very informative about the Sonata Hybrid I purchased. Price was very competitive. No high pressure sales tactics by either Vince or Finance manager. Everything was completely explained by both.

mertntree

24 de mar. de 2016

Was very satisfied with salesperson finance and warranty department personnel they took their time explaining everything to me in a way I could easily understand There was no hidden cost like some dealers like to hide from you

billsalter77

21 de mar. de 2016

Evan Packard at Ciocca Hyundai in Quakertown was able to get me the car I wanted for my budget. I was ready to purchase a different car somewhere else, but second efforts on Evan's part allowed me to afford this car. I am totally satisfied with both the car and the service I received at Ciocca Hyundai.

julischneck

18 de mar. de 2016

My vehicle shopping trip started with CIOCCA HYUNDAI. After hearing their offer I continued onto Fred Bean where they used deceptive sales tactics to get me there. After an extremely bad experience with Fred Bean, I returned to CIOCCA HYUNDAI and finalized the sale on my new 2016 Hyundai Tucson.

shellsmachaion

14 de mar. de 2016

Phil is an awesome salesman he knows his work and is very dedicated love coming to Hyundai in Quakertown they are very friendly and treat you with care and respect as soon as you enter the showroom.

melissamoyer89

11 de mar. de 2016

My husband and I had a pleasant experience and never felt pressured or harassed. Evan took a lot of time with us explaining the car features and was very informative.

alimccormick13

11 de mar. de 2016

Purchasing my new Hyundai Santa Fe Sport from Ciocca Hyundai was a very enjoyable experience and Kevin at Ciocca Hyundai gave me the best possible treatment and care. He truly wanted me to get the perfect car to meet my needs at the best value. He went above and beyond and even got my Santa Fe Sport from another dealership since he didn't have the package I was looking for on his lot. Kevin was fair, honest and not a typical pushy sales person. He made us feel at home at Ciocca Hyundai and truly made my car buying experience enjoyable. I have never been to a dealership with this high a level of service and honesty. I would highly recommend this dealership and Kevin to everyone I know. I could not be any happier with my car and the buying process.

gdorney0

11 de mar. de 2016

the vehicle was what we were looking for. there was no pressure to purchase and all questions were answered adequately. all staff encountered were friendly and knowledgeable. i would return for both service and future purchases.

eed5002

11 de mar. de 2016

We had never purchased or leased a new vehicle before and were leery of the entire process. The staff at Ciocca were courteous, professional, and did a great job matching the vehicle and leasing options to our needs. The entire interaction was no pressure, and they explained everything thoroughly in easy-to-understand language. I would definitely recommend them to my friends and family, and will use them for my future vehicle buying needs.

lenkuch

11 de mar. de 2016

Phil was extremely professional and explained the details of the car. In addition, Mike, his colleague was also very helpful. We stated we would be purchasing a Santa Fe next year would appreciate Phil being our salesman. The staff was very professional, whereas my wife and I have been telling all of our friends and colleagues our satisfaction and recommend they purchase from this dealership. We will DEFINITELY purchase another car(s) from Coccia and would hope Phil remains working in their employ. Thank you.

raalongi

11 de mar. de 2016

I would have to say the dealership was friendly, courteous, and knowledgeable. The price was slightly more than I expected for the Tuscon. Also I was a little disappointed it does not have a smart lift gate. Other than that I am satisfied with my purchase.

natgoyco

11 de mar. de 2016

Very professional, thorough and accommodating. High ratings for the sales rep Vince. He worked very hard to meet my budgetary needs. I am very happy with my vehicle and very happy to have chosen Ciocca Dealership...

bauermd

1 de mar. de 2016

We had bought a 2003 Hyundai from Kevin Buscemi at Ciocca Hyundai. The process was fantastic and they made my 16 year old sons first experience buying a car great! This dealership values your time and will not waste any time and is focused on making you the customer happy. Go see Kevin and the team, they are fantastic!!

susieq

27 de feb. de 2016

My salesperson was very knowledgable about their product and took pride in the dealership and made it an enjoyable experience for me. Would go back again!

raalongi

26 de feb. de 2016

I would like to say that it was a good experience working with this dealership. The people were friendly and helpful and were not too pushy. The only thing I was a little disappointed in was price as I probably could have gotten the vehicle a little cheaper. But other than that it was a good experience.

KRISTINARNOLD05

16 de feb. de 2016

Ciocca Hyundai was really professional and worked very hard to meet all of my needs within my budget! They called back after the purchase to check in with any questions I had, and provided me a great overview of the vehicle!

WILLIAM.F.MORRISSEY

14 de feb. de 2016

Enjoyable as purchasing a major end item can be. Staff was not overly aggressive and understood working towards a win-win for all parties involved in what for most consumers is a major investment.

AGRUBER

11 de feb. de 2016

I am so pleased with my experience at Ciocca. Phil was an excellent salesman. I will definitely recommend Ciocca to any friend in the market for a new Hyundai

ShawnF

6 de feb. de 2016

Firstly, let me keep this as short as I can. It was my birthday and the moment I walked into this place I just felt a very good vibe. I was helped by Vincent Campellone IV, who was awesome thru the whole process. One thing I really loved about this place was the fact that they were willing to work with what I could afford and they actually cared what I wanted. It was my first car experience and it was PERFECT!!! Not only did I come home with a nice ride(2014 Veloster Turbo), but my sister who came along with me also decided to get her a new ride as well. Thank you so much guys(Katherine, Anna, Vince, and Pete). This week has just been so exciting!!!

TONY.TAMPANELLO

5 de feb. de 2016

My new Genesis 3.8 AWD is so much more advanced than my 4.6 handle better, more safety features and very stable ride. Excellent experience thanks

T.PIPER44

2 de feb. de 2016

Overall it was a great car buying experience. The staff were friendly and very helpful! They listened to our needs and offered us the best deal. I would recommend them!

Chuckwagon

27 de ene. de 2016

On January 14, 2016 I purchased a nice new 2016 Sonata SE at Ciocca. This was the culmination of 3 months of shopping at various car dealers, including four (4) different Hyundai lots.The Ciocca Hyundai salesman -- Evan Packer -- took me thru the whole process from start to finish. This included an initial test drive of a Sonata on my first day at the dealership in late November, as well as notifying me of different models, and applicable rebates, as I changed my mind a few times early on in the weeks that followed.When my internet shopping and test driving stalled a bit becuase of being very busy just prior to the Christmas holidays, Evan was proactive in keeping me informed of new models (with trims & colors) by e-mail and by phone >>>>>> This was important, and I appreciated Evan's patience and professionalism, because I needed to test drive the curious ECO Sonata, as well as the elegant Azera, before ruling out both of these fine cars, in favor of the Sonata SE 2.4 L trim which is best for my drivng needs at the moment.All of the four (4) Hyundai dealers were a good experience, but Ciocca was the most engaging with Evan as the salesperson. Further -- and not to be minimized -- Ciocca allowed me the longest, and hence most meaningful test drive(s), in a good stretch of freeway and regular road routes. >>>> This was important because I needed time & distance to test the acceleration and performance (within the speed lmits :) of a car I invest good money in.So, to conclude I give Ciocca Hyundai and Evan Packer four-and-a-half (4.5) stars out of 5, for my car-buying experience, which resulted in my new purchase. The Sonata is great looking and smooth running vehicle, obtained at a reasonable price. Evan is the man to see when you visit Ciocca, because of his friendly demeanor, and his good knowledge of the Hyundai product line, especially the Sonata. (Evan explained and checked me out on the plethora of performance, convenience, and tech features of the 2016 Sonata, which did not exist in my last 'new' car purchase back in 1998 ! ! !)

CPARCO

18 de ene. de 2016

Ciocca Hyundai offers you as a customer a knowledgeable professional staff, that will offer their time to determine your personal vehicle needs. The brand, Hyundai, provides a commitment to a product containing performance engineering refinements, safety innovations, fuel efficiency, and the assurance of the Best Warranty. The respect and capability of the Ciocca employees in conjunction with Hyundai's technological innovations, product reliability, and increased safety features, Ciocca Hyundai will provide the consumer with a friendly relaxed environment and a product backed with the Hyundai's assurance.

JOHN_LYNNGRAF

7 de ene. de 2016

Alex was friendly and explained the many features of the car we purchased. I was happy that no one at the dealership was pushy. The whole buying experience was painless and pleasant.

JTRAVOR

6 de ene. de 2016

Overall good customer service experience. However, waited for over three hours in dealership while negotiating price. Had to come back the following day to complete the deal. Final price was worth the waiting.

PHAKAKS

5 de ene. de 2016

Very friendly people at dealership overall good experience.Can improve on documentation part of the process to make it more enjoyable.parking too less in front of the dealership.

FORRESTCHAPMAN79

4 de ene. de 2016

This is my 4th Hyundai and 3rd purchased from Ciocca Hyundai in Quakertown. Hyundai has earned my business with a quality product with a great warranty and a nice price tag. Ciocca has earned my business by being an incredible dealership. Kyle has earned my business by being a no-nonsense salesman but is friendly and easy to deal with.A++++++

LGOCEK

28 de dic. de 2015

Hyundai provides a good car. This is our third one. We would recommend this dealership to our friends. Service is the key to any sale. Ciocca is a distance for us to travel but we think it is worth it.

PEPEANDELLENM

26 de dic. de 2015

Ciocca was a car dealership that be visiting again in the future due to their customer service n=and willingness to work with me to get me into the car I wanted.

KMHIGGINS

25 de dic. de 2015

Always a great experience at ciocca. Our second car purchase from Alex in two years and everything went very well. Always recommend this dealership to others !

LAUREN0

23 de dic. de 2015

We have purchased from Ciocca Hyundai before and from the same sales person before. We have always had a great experience working with our sales person and with Ciocca as a company. We highly recommend them to anyone in the future for a Hyundai purchase; and recommend Hyundai's to everyone!

WINDLUVR0

22 de dic. de 2015

Kevin gave us a great car buying experience. And will highly recommend him to others. First time in a long time I felt that we made right decision to buy from Kevin.

TONJAG0

11 de dic. de 2015

Honestly, the most relaxed I have ever been purchasing a car. Our salesperson Brandi was very informative about the Sonata we were looking at. She was able to answer any questions we had and once we decided to make the purchase she walked us through everything we needed to know about the car before we drove it home. I would highly recommend Ciocca and their staff to anyone that is looking for a new car. No pressure and a pleasure to work with!

PLANTHER

9 de dic. de 2015

Enjoyed the experience and everyone was very friendly.Alex Blank was very knowledgable and helpful, I am sure you know he is a real asset to your dealership.

cscheid

9 de dic. de 2015

Overall, we had a pleasant buying experience. Again, we wish our car was detailed properly when purchased, there are still a lot of swirls and scratches from improper detailing.

SGUNNING

6 de dic. de 2015

We were so happy to have such thorough help and assistance with our new car purchase this past month. Alex Blank worked with us and was able to answer all of our concerns. I would highly recommend Hyundai and this salesman to anyone ready to make a new car purchase!

MBURKE006

5 de dic. de 2015

I am very pleased with my car purchase. I was looking around for quite sometime before I settled on the Hyundai Genesis. I love my car so far. From beginning to end my experience has been very good. The sales team at Ciocca were very helpful and addressed all my concerns. They made themselves available and worked with me to get all the information I needed to make a good car purchase. I normally do not enjoy the car searching process, but the Ciocca dealership made the process very easy with no pressure.

KIRBYDPIERCE

3 de dic. de 2015

My wife and I recently purchased a 2016 Hyundai Elantra GT and we couldn't be happier. After having 2 used cars totaled this year from rear end collisions that weren't our fault I wanted my wife to drive a vehicle that could protect her. With that in mind we went looking to find a relatively less expensive new vehicle. What we found surpassed our expectations. Not only was all of the stay very helpful, they went so far as to make my wife and I feel like family. At no point did we feel like we were just getting pushed to buy anything. Everyone truly just wanted put us in the car we wanted. They explained everything in extensively. We are so happy to be members of the "future car" club. Thank you so much to everyone at Ciocca Hyundai!

HOPEFORGIA

29 de nov. de 2015

I recently leased a 2016 Hyundai Elantra from Ciocca Hyundai in Quakertown, PA. I was pleasantly surprised by my overall experience. The staff was very friendly and worked along with me to assure that I was making the right choice to fit my needs as a customer. Evan was extremely helpful in informing me as to my options, listening well, and answering all of my questions. The other staff that assisted me were helpful, kind and very professional too. I felt I was treated fairly and had a wonderful experience. I will continue to remain a loyal customer from here on out. Well done everyone, and thank you!

SARAHRIESTER

25 de nov. de 2015

I was extremely pleased with my entire experience at Ciocca Hyundai. The salesman I worked with (Evan) was exceptional. He was friendly, professional and helpful. And for the first time ever in my car buying experiences, I did not feel like I had a slimy car salesman just trying to sell me something quick to get a commission. The entire staff was very friendly and welcoming. And to top it off, the price they offered was fantastic, no bargaining needed! I would highly recommend them, and will definitely be back next time I need a car!

nrgeorge

25 de nov. de 2015

It was a very good experience I have worked with the Ciocca group in the past and have had a good experience working with this dealership and would deal with Ciocca Group again. Buying a Hyundai is a new experience, but so far I am very pleased with the vehicle and look forward to many years of enjoyment.

RKRIZOVE

21 de nov. de 2015

Phillip Rotzell, and Frank,The salesperson and dealership were professional from start to delivery of the vehicle. The features and details were explained very well. There was no pressure at all buying the car.Ciocca made buying a car an excellent buying experience.

KNEAT16

21 de nov. de 2015

My sales person Alex was well informed on every thing I needed to know about the Equus which help me a lot in purchasing my vehicle, Great job Alex thanks we love the car 2016 Equus.

JLC76

18 de nov. de 2015

Alex was down to earth and informative. He has confidence in his product, and gave me space to decide. I never felt pressured. Paul was very helpful with my lease choice.

Matt B

18 de nov. de 2015

I walked into the the dealership having only made an appointment and three people greeted me by name. They were extremely friendly and accommodating! Dan Dasilva introduced himself and showed me around. The vehicle was already pulled up and he went through all of the features. We went on the test drive and I was pretty much sold. Upon returning they evaluated my trade and They offered me a good amount. I expressed interest in an upgraded trim level and they made it work!!!I love the car!! The experience was easy and painless!! Thank you Dan Dasilva. Thank you Ciocca Hyundai team!Matthew B

K.BROWNFIELD1219

17 de nov. de 2015

I worked with Phil rotzel. He was very friendly and patient and did a great job at matching me up with an SUV that meet my work, financial, and medical needs. He made sure that I didn't have to wait around too long after i picked out the car which was great because of my back issues.

srese249

9 de nov. de 2015

Our experience at Ciocca Hyundai was better than I had anticipated. We were looking for a reasonably-priced used car for our daughter and finally saw something we liked at this dealership. Even though it was a lower-priced used car, Brandi Kern went the extra mile to make sure that all our questions were answered and made the process as stress-free as possible. I never felt that we were treated any differently because we were purchasing a lower-priced car. Brandi was easy to relate to and treated us like we were buying a high-end car. I would definitely do business again with Brandi.

LASCHWEBEL

7 de nov. de 2015

Very kind and knowledgeable. They gave me an excellent price and were very respectful. I felt comfortable the moment I started speaking with Alex. He concentrated on me and my needs. At other dealerships the salesperson kept flitting from me to 2 or 3 other things.

ALEX.THOMAS

5 de nov. de 2015

The car I wanted the way it was configured was not on any local dealers lot. Ciocca helped secure one and bring it in. I was able to take delivery within 2 days. Dan accommodated his schedule to come in on his unscheduled day to help me take delivery of the car. Keep up the good work!!!

HEATHERP3

4 de nov. de 2015

Fantastic customer service! We leased 2 cars and the sales team made the entire process very simple. Would definitely recommend buying/leasing from them! We are very happy with our purchases from Ciocca Hyundai!

MGUIDO32

2 de nov. de 2015

After going to another dealership we tried here. Couldn't have been happier with the service from the sales man. Very willing to negotiate, very accommodating. Things got a little iffy during the finance part of the deal in the back room.

AUTAH55

2 de nov. de 2015

I came in looking for a new Sonata to replace my old one. The salesman I got, Evan Packer, was extremely helpful and friendly. He was very knowledge with the ins and outs of the car. He helped me pick out the right ones for me and him and his new car sales manager helped me get a really great price. I would highly recommend this dealership to anyone looking for a beautiful new Hyundai vehicle.

anthonyd

27 de oct. de 2015

One of the most friendly and professional Dealerships I found in the Tri state area! Very Qualified with Vehicle selection and Financing options. I recommend this dealership to any one looking for a great deal at a great location .

SMITHA15487

25 de oct. de 2015

I leased a 2015 Hyundai Senata from a dealer named Dan Dasilva at the Ciocca Hyundai store in Quakertown, PA. From the moment I walked in the door I knew I was going to have a positive experience. I was greeted immediately by Dan who was extremely friendly and helpful when it came time to decide what car was right for me and my budget. I didn't feel any pressure from Dan to buy anything that was out of my budget. He worked hard with Mike Jones( who was the sales manager of the store) to get my payments where I was capable of staying within my budget. They exceeded my expectations and got my monthly premium lowered to not only a point where I could afford it, but they actually saved me some money too. It was by far the best car buying experience I have ever had. I would highly recommend the car, the store and the dealer Dan. My next purchase will definitely be from him.

no

24 de oct. de 2015

Really an easy process with Phil and team. They don't beat around the bush or waste your time. I have now bought 3 straight vehicles from Phil and as usual very pleased with my experience

Lou Coro

22 de oct. de 2015

The staff at Ciocca Hyundai was extremely professional and knowledgeable. My wife and I had visited several dealerships prior to purchasing our 2016 Santa Fe. We found the entire staff at Ciocca to be helpful throughout the buying process. Phil Rotzell, our salesman was a pleasure to deal with. I highly recommend Ciocca Hyundai.

SERITSKYS

22 de oct. de 2015

After being disappointed at another dealership, we were beyond thankful for the experience we had at Ciocca Hyundai. We were greeted by Virginia who directed us to Evan in sales. We also worked with Mike and Paul in financing. To complete the deal, we were there until after closing, but you wouldn't have known that by the pleasant demeanor of everyone involved. I have already raved to several people about our experience. We would definitely consider visiting and purchasing from this dealership again.

Casey

20 de oct. de 2015

I was looking at Santa Fe Sport AWD and interested in the vehicle for a short period of time. Traded in a Subaru Legacy which was a good car but I wanted a small AWD SUV as my daily driver. Ended up contacting and expressing interest in the vehicle posted on cars.com. When we got to the dealership had the pleasure to meet and work with sales respresentative Dan Dasilva whom made the whole experience extremely easy. Very knowledgable about the car. Very personable to interact with and just made everything extremely easy. We also worked with the Frank Renna the Finance Manager whom also made the car buying, lending, and trade-in process easy putting our desired term and monthly payment right in the range we wanted. I would recommend anyone to look at a Hyundai Santa Fe Sport. It's a great vehicle thus far from the short time I have owned it. The buying experience though was awesome to say the least and would recommend everyone I know to go simply to deal with Dan Dasilva and Frank Renna. Thank you both for making this a great customer experience.

Mike_Flores

19 de oct. de 2015

It was an excellent experience with Ciocca. The staff was knowledgeable about their vehicles features and made the transition very simple. They were not pushy and were very patient while I made a decision.

TheEFamily

17 de oct. de 2015

Brandi Kern, Sales Staff, went above and beyond to make sure we got an even better car than we hoped we could buy! She spent time on her day off looking for the exact car that fit our needs. She made the deal work for our family. I would definitely recommend stopping by and talking with Brandi if you are looking for a new car.

Tazman1

17 de oct. de 2015

I was very nervous to be going to a dealership by myself to get a brand new car. We all know how time consuming it is and sometime frustrating. But then I met Alex blank and he made the process very easy for me, I told him the car I wanted and he gave it to me. He explained the cars features and helped me set everything up, including my bluetooth, before I left the dealership. Thanks to Alex and the manager Mike Jones, the overall process was very stress free. Thank you!

rudyjl

14 de oct. de 2015

My Husband and I had a wonderful car buying experience with Phil Rotzell of Ciocca Hyundai. We had done our research and knew exactly what car we wanted to purchase. We had a terrible experience with Fred Beans of Doylestown, and wanted to check out other dealerships in the area. We only spent a few hours total at Ciocca before they located for us the exact car we wanted. They were the only dealership to really listen to what type of car we wanted, down to the color, and what we wanted to spend on our car. We felt comfortable that they were customer-friendly, and open and honest with what they could do for us. We would absolutely recommend this dealership to others in the area.

Northeastern Pennsylvanian

12 de oct. de 2015

These guys didn't have to do anything. I had decided to buy, chatted with an internet person (Katherine) and was all set. But there was Brandi and she was ready to help in any way she could. And she did. I learned about the car, the process of buying at the dealership, the fun of owning a 2016 Elantra. She was very enthusiastic and helpful and kind. And so was Frank, the financial guy. Very helpful. And his supervisor (Mark?). They told me things I didn't know I needed to know. I am grateful to them and happy to own my new car.

GEOCON

11 de oct. de 2015

Everyone from the Internet team to the sales department was very helpful in working with my wife and I to purchase our first Hyundai. We are very pleased with the price we got from this dealership. It was the best price from among 8 other dealerships in the surrounding region. The staff is very friendly and knowledgable.

kiran makadia

10 de oct. de 2015

thanks to Evan P.to help me and great job to buying my frist hyundai santa fe.HE was very knowledgeable and helpful to buying process. If you looking for Hyundai,just ask for Evan.

GUYSMAIL3236

9 de oct. de 2015

Everyone we encountered at this dealership was pleasant and helpful. The overall experience was very positive, and if and when the time comes, we will return for our next car. In the meantime, I plan to have our routine maintenance and service done at Ciocca.

Connor H.

8 de oct. de 2015

Brandi Kern was so personable and really easy to talk to throughout the whole process. She helped me lease my very first new car by finding something in my price range as well as a vehicle that I liked. She was super professional and I could tell that she is able to relate very well to her customers. It was such a comfortable experience when most of the time, car-buying can be very stressful and hectic. Thanks again so much, I love my Elantra!

Connor H.

7 de oct. de 2015

A huge shoutout and thanks to Brandi Kern. I was looking to lease my first new car and she totally helped me find something in my price range and something that I really liked. She was so easy to talk to and very personable during the multiple test drives with several vehicles. She knows what she's doing and she's so professional too. The manager Frank was also excellent; they both made me feel extremely comfortable in a process that can sometimes be a very stressful and busy one. If you want an awesome car, go to Brandi! Thanks again!

Dale Russell

7 de oct. de 2015

This is my second Hyundai from Ciocca. My first was a 2011 Elantra Limited, which served me well and serviced at Ciocca exclusively. Although I don't even recall my Elantra Salesman, I certainly will remember my Tucson Salesperson, Brandi Kern. Brandi was amazing, and her knowledge of her product line really impressed me. Upon delivery, Brandi spent almost an hour with me at the vehicle going over all features and electronics. (My head is still spinning, lol) Brandi was awesome and I would highly recommend her if your in the market for a Hyundai. On the other hand, I wasn't terribly enthralled with the deal I got from Ciocca. I think they could have easily given me a more substantial discount and probably $500 to $800 more for my Elantra Trade In, but it is what it is, I guess. At this point, I would say shop around, which I didn't, and if you end up at Ciocca, look for Brandi Kern!

SHEPF

6 de oct. de 2015

Great experience with all employees we met. We will recommend Ciocca Hyundai and Phil Rotzell to anyone looking for a new or used vehicle in the future.

Michael Flores

5 de oct. de 2015

Evan Packer- Did an excellent job with presenting the vehicle of my choice. He was very knowledgeable about the vehicle's accessories. Evan has a great personality and is an asset to his team. Ciocca Hyundai has really met my needs with fast and reliable service. If you are looking for a Hyundai, I would recommend you stop by Ciocca.

JENNIFER.KAMMLER

5 de oct. de 2015

I parked out front of the store and was greeted with a smile from Brandi Kern. She asked me questions about what I was looking for and then listened when I told her what I was looking for as far as size, model, year and price. She was very informative and helpful. Always had a smile on her face. With Brandi, I felt very comfortable. I found a car model that I liked, gave my drivers license to be photographed and took the car for a test run. I enjoyed the ride. I continued to work very closely with Brandi to achieve a common goal; a sale for her and a new lease for me. She was informative in all aspects of the car & answered any and all questions that I had. She is kind and thoughtful of my needs and anticipated any additional comments, concerns or questions. Brandi is a very dedicated employee who made my first car lease an enjoyable experience. I would definitely not only refer a friend to Brandi, but I would work with her again.

RACHELJHAINES

29 de sep. de 2015

Knowledgeable, Personable, & Professional... Evan was great to work with. My husband and I love our new Santa Fe. It drives great, has lots of room, and many more awesome features. Love it!

NKENGEAYO

28 de sep. de 2015

I had a great experience at Hyundai. I am very happy with my new elantra. Hyundai worked with me the most when it came to my finances.

LDNSLP

22 de sep. de 2015

This is my 3rd car purchase from Phil at Ciocca and I am very pleased. I would recommend Phil and Ciocca Hyundai to friends and family.

DENNY.DALESSANDRO

22 de sep. de 2015

For once buying a car was easy and straight forward. Got the car that was right at a fair price. Very impressed with how great the folks at the dealership were to work with.

JAYLOE

21 de sep. de 2015

My wife and I were planning to visit a different dealer but they were already closed. We decided to try Cioacca in Quakertown, PA. We were greeted on eye contact, by Ms. Kern. She was inquisitive right from the start. Even though I already knew we were looking for a Veloster, she verified if we were interested in anything else in case the Veloster didn't end up being what I liked. She was a little embarrassed that the car battery was dead and went to get a jump pack. The test drive was more than adequate to understand the car's handling and acceleration, without being too short or too long. I never once felt in any way that she was trying to manipulate me into anything I didn't want. She simply laid out the alternatives and options, for my wife and I to make an informed decision. The prices we were shown on the lease and loan options were fair and never once was there anything hidden or altered in any negative way. In fact, she asked us straight out what we were hoping for and even though she couldn't meet our desires 100%, we came to a more than reasonable and mutual option. We were then passed on to Mr. Jones, who presented us with options for extended coverage on the car. After signing the paperwork, we went home as it was after closing. We returned the next day to pick up the car and it was detailed, the battery had been replaced and Ms. Kern came to greet us as we pulled into the lot. We were then given a tour of the service department and then a final review and checklist of the different items inside the car. This was scripted via the quick reference guide, as well as her own knowledge of the car as she owns a Veloster too. She finished up the review by showing me that the car had a full tank of gas. She reassured me that she could be reached for any questions or concerns by either calling the main dealership number or any of the contact methods listed on her business card. All in all I have never spent so much time at a dealership, but this was in a good way. I felt as if they wanted to make sure that I was not only comfortable with the purchase but knowledgeable enough with the car to not feel lost in it. Mr. Jones and Ms. Kern were knowledgeable, patient, courteous and kind in every aspect of our dealings. I will highly recommend them and Ciocca Hyundai to anyone looking for a car from a quality establishment.

DURANTBRYANNA

19 de sep. de 2015

I had a great experience at Ciocca Hyundai. Evan and the rest of the staff were very helpful in finding the perfect car for me, but did not make me feel pressured to get anything I didn't want. I would absolutely recommend Ciocca to anyone looking for a good experience and a fair price!

HJSCAMPTON

18 de sep. de 2015

What a great experience dealing with Ciocca Hyundai and our salesman, Phil Rotzell. He was very professional, experience and informative in helping us select the car that was appropriate for our needs. Phil, Mike & Frank made the process easy. We would definately return to see Phil Rotzell to purchase our next car.

Sherif

16 de sep. de 2015

As an eighteen year old, this was a great experience in getting my first car. I decided to lease a brand new 2015 Hyundai Veloster Turbo from this Ciocca dealership. When first entering the dealership I was greeted with respect and interest in me. Following this, I met one of the sales representatives Evan Packer who had the greatest customer service I have seen in a while. Throughout this entire purchase answered every question and tried to help me in anyway possible. As a younger customer Evan was still able to relate to me when discussing certain subjects. In the end I received the best customer service I believe Ciocca Hyundai could have provided to me. I will absolutely recommend this dealership to friends and family so they can enjoy the same high quality service I did. I truly appreciate everything the sales representative Evan Packer did for me and I will surely continue to return to this Hyundai dealership.

Kristin

14 de sep. de 2015

Evan Packer helped us with purchasing a sport Sonata. He was great to work with and extremely helpful! We spent over a month looking around at cars and at Hyundai Ciocca we never felt pressured. Evan was very professional and knowledgable. The Hyundai Sonata was an excellent purchase!

NADINE.JOHNSON87

10 de sep. de 2015

I purchased a 2015 Sonata Hybrid Limited on the whim; a definite upgrade with all the bells and whistles compared to my 2011 Sonata base model. I did not need a new car.. but Alex, Frank, and Mike came through with an excellent price as well as a great trade-in value on my current Sonata. It was hard to say no! The entire process was hassle-free and very much enjoyable. Thanks, guys!

JMPSM

10 de sep. de 2015

I've purchased three Hyundai in the last three years and I keep going back for outstanding performance both service and sales wide. I never feel pressured and my inquiries are always answered with patience and understanding.

Melody L.

8 de sep. de 2015

After searching the internet for about a month, we were convinced that we would buy a gently used Elantra. I had horrible anxiety about dealing with the pressure of the purchase and a salesperson calling you every hour. During an evening visit, the salesman Evan P. was positive that we could leave with a New 2016 model. He was so laid-back, helpful and understanding it really made a world difference in my book! In addition, I had what I thought was a great pre-approved rate with my credit union. They were able to beat that rate and provide great service at the same time! We will definitely use Ciocca again

JACRAELI1989

8 de sep. de 2015

We leased a 2016 Hyundai Elantra from Ciocca Hyundai. The staff at the dealership were very professional and we had a great experience! We are very happy with our purchase.

ADBAYLOR

7 de sep. de 2015

No game playing with pricing or pressure. Took time to know what my needs were. Extremely courteous. Delivered what was promised in a timely manner. Customer service a 10.

CHRISTINA2522

6 de sep. de 2015

I recently purchased a car from Ciocca Hyundai and was thoroughly impressed with the service I received. Staff members were polite, courteous and very knowledgeable. The finance department went above and beyond to get me the best deal possible. I really appreciate all the effort they put into making this a positive buying experience.

NABEELSHAMMAS

6 de sep. de 2015

It is two vas in less than 4 months from Ciocca Hyundai.Salesperson and financial specialist are super knowledgable and non pushy.I definitely recommend them for any person

J Cook

5 de sep. de 2015

We found the vehicle we wanted on an internet search, but it was all the way across the country in Quakertown PA (we live in Franklin, TN near Nashville). I called the dealership and got connected with Fred Hill one of the sales people who handles internet buyers. Fred was very low key and a good communicator. He guided us through the entire process. I was concerned that they might be selling a vehicle other than the one pictured on the website. Fred went out to the lot and made a comprehensive video of the vehicle, including audio in which was speaking to me and identifying me by name and describing various components of the vehicle. That made me comfortable. We received the vehicle in great condition. Buying a car this way, at least with this dealer, was a delight.

Dan Schwartz

31 de ago. de 2015

Evan Packer and the entire Ciocca Hyundai team made this a great experience for me!

KRW154

31 de ago. de 2015

As a first time car buyer, I wasn't sure what to expect during the car buying process. I had a terrible experience at another dealer for the same vehicle I was interested in and the staff at Ciocca were the complete opposite. Friendly, enthusiastic, knowledgable, and best of all- no pressure. I would highly recommend this dealership.

Debbie

28 de ago. de 2015

We were looking for a new car for the family. It could be new or recently used. We were told to try Ciocca Hyundai, so we took a Tuesday afternoon go check them out. We were not looking to purchase that day just look and test drive the Tucson and Santa Fe, but after a great experience we did drive out with a new car. We started in wandering in the lot and a young man, Evan Packer, came out to greet us. He asked what we were looking at and immediately made a suggestion to try the 2015 Tucson. We took it out and enjoyed the ride, so much that we moved it into one of our top choices. After test driving the Santa Fe we knew we were very interested in the Tucson. Evan asked what it would take to get us buy the car. We discussed where we needed to be price wise and he and his manager were able to make it happen, The people at Ciocca were very upfront and honest with us during the entire process. I never felt any pressure to make a decision. I would go back to Ciocca for all future car needs. As a side note my 9 & 12 year old sons were with us and they had a great time while we took care of all the paperwork. The kids were able to watch Cartoon Network will we conducted business.

NESTERANGEL

28 de ago. de 2015

Happy with the experience. Everyone was very polite. The salesman actually went over how to operate the various systems with us twice. One time before we took the test drive and then again when we decided to lease the car.

GEORGE.MATGEO

26 de ago. de 2015

Great experience from beginning to end. Never felt overly pressured. Fair up front pricing brought us to the dealership. Very prompt with returning calls and finding the right vehicle.

H.GPHOTOGRAPHY

24 de ago. de 2015

The sales man was great and helped out greatly. Can't say enough on how great he was to me and my wife. The only thing that wasn't great was the price and how he had to get his manager to talk prices.

KMF176

15 de ago. de 2015

Evan is great - he always kept in mind what we were looking for in a car. He was very thorough and very helpful with any questions that we had.

JAMESCSIKRC

15 de ago. de 2015

The buying process was quick and easy. Everyone was friendly and helpful but not pushy, and the paperwork was done quickly. Overall a great buying experience.

BMex

14 de ago. de 2015

We leased a car from Dan Dasiva, who was arrogant and rude. I was in the waiting area and he had a smug attitude and acted as if he never met us before and any question I asked was with a one word answer. We went to get our car detailed and while waiting for an hour and a half, asked about the status, all of the service people had left. I was told it would take 15 more minutes, to which at this point they just started detailing the car. When I got in it, it looked as if they just put it through a quick wash and no other work was done. Very poor customer service. Once they get your money, no need to help anymore.

BMex85

14 de ago. de 2015

We leased a car from Dan Dasiva, who was arrogant and rude. I was in the waiting area and he had a smug attitude and acted as if he never met us before and any question I asked was with a one word answer. We went to get our car detailed and while waiting for an hour and a half, asked about the status, all of the service people had left. I was told it would take 15 more minutes, to which at this point they just started detailing the car. When I got in it, it looked as if they just put it through a quick wash and no other work was done. Very poor customer service. Once they get your money, no need to help anymore. We are never going back here or recommending to anyone we know.

JDIFILIP

11 de ago. de 2015

Fantastic place to buy a car. The people were honest and friendly. They worked with me to get the best price. When I am ready to buy another car they will be my first stop.

BAS1401

4 de ago. de 2015

Very pleased with the deal and the personnel.VERY happy with my first Hyundai Santee Sport.I would recommend this dealer to my any friends who ask

Donna & Chris

31 de jul. de 2015

Recently purchased a Santa Fe Sport. We were very happy with our salesperson, Kyle, who went out of his way to help us. He stayed after hours and answered all of our questions. Kyle was a pleasure to do business with. Our SUV is only two weeks old -- we love it. Am hoping Ciocca Hyundai's Service department will be as positive an experience as dealing with Kyle was.

ED42PTT

25 de jul. de 2015

The car was suppose to be detailed. I have had my car detailed before. I was not impressed with the work. Smudges on the glass interior and exterior and exterior of car also had smudges including the rims. The salesperson did the best he could so I understand it was not his fault. He was very helpful.

Linwood Ludy

24 de jul. de 2015

Great place to buy a car. Kyle was an awesome salesperson. I can't believe the low cost of the car. Will do business again on next purchase

D3ADKENNEDY

21 de jul. de 2015

I recently purchased a 2015 Hyundai Sonata Sedan at the Limited trim level with the technology package and I couldn't be happier with the vehicle. It's loaded with features that Honda and Toyota simply do not offer at Hyundai's price point. The Sonata, although a larger sedan, drives quite nimble for it's size and handling is responsive and agile. The vehicle is loaded with amenities, as I'm finding new features by the minute. Overall, I could not be happier with the vehicle itself. As for the purchasing experience, it was one of the smoothest and simplest transactions I've ever partaken in for a purchase of this size. Alex, my salesperson, and Frank, my financing representative, afforded me with the most professional, courteous, and knowledgeable service that I could have hoped for. On top of that, they were a pleasure to work with as throughout the purchasing experience they kept the mood light and we were able to joke around back and forth. The final price on my Sonata was more than agreeable and they afforded me the best rate possible for financing. I would highly recommend seeing Alex and Frank for your next vehicle purchase. Finally, I would like to thank Alex and Frank again for their fantastic customer experience and willingness to work around my schedule and go the extra mile for me. It is greatly appreciated!

kourtney_reinert

20 de jul. de 2015

my experience here was amazing and I was greeted and helped amazingly and also I was able to make a decision which what car best fit my needs.

DSRWILL

14 de jul. de 2015

We came in looking for a car for our daughter and already had done some research on comparable vehicles from other makers and even done some test drives that day. We quickly got the information we needed and went on a test drive. Phil, our sales rep, was well informed on the car and gave us the details without too much pitch. Also met with finance rep Mike Jones who was equally helpful. Both told us to contact them with any questions or if we wanted them to hold the vehicle (it was the only one like it on the lot). We contacted them later to set up a time to bring our daughter back with us. The next day we returned and made the decision to purchase. Within 2 hours we had all the paperwork done, the car was cleaned and fueled up and ready to go home. Great experience with both Phil and Mike.

Kat madden

13 de jul. de 2015

Friendly. No pressure. Had cars I was interested in waiting in front for me.

YOLY_TORRES_STGO

8 de jul. de 2015

Good customer service. Excellent sales. Service center close to home.Good manners of employees at the time to offer and show the car. Cars are supported by good warranties.

Amy

3 de jul. de 2015

I brought my car in for an oil change and the customer service manager was polite, courteous and on the ball. Anthony was a nice person to deal with and I appreciated that my car was serviced quickly. Thanks for the great service!

Mari Go Go Go

1 de jul. de 2015

I bought a Limited Turbo Sonata in 2012 and have had it serviced for maintenance several times. Dealership is always accommodating and courteous. Kyle was my salesman 3 years ago and recently I was contemplating buy an AWD vehicle because I will be moving to the mountains of NC. I'm not ready maybe for another year to make the move, but Kyle was very generous with his time in taking me out to consider the Santa Fe and the AWD Genesis and explaining all the functions. When the time comes I certainly will consider buying another car from Ciocca because of my experiences with the dealership to date.

Matt and Meg

30 de jun. de 2015

Kyle was our salesman, he was great to deal with. We drove 3 hours to buy a used Nissan Cube. The staff at Ciocca Hyundai treated us like we had been buying cars from them for years. Everyone we had contact with was wonderful. Thanks you guys!

Jae Williams

29 de jun. de 2015

I purchased a car at Ciocca three years ago. Turns out last week something went seriously wrong with the car. Ciocca paid for it to be towed to their facility and advised me of my options. I left with a newer car as a result of the outstanding service. Starting with Kyle, who was one of the sales people, all the way down the line, Ciocca made me feel extremely comfortable throughout my trade-in process.

Bob from Bethlehem

29 de jun. de 2015

I recently traded my 2007 Sonata for a 2014 Sonata. I felt that I was treated fairly, not rushed or pressured. My salesperson was Kyle and he was knowledgeable and patient. The transactions were handled expeditiously and I would definitely consider doing business with this dealership in the future.

Alex M

29 de jun. de 2015

This was a fantastic buying experience. Our dealer was KYLE. He was incredibly friendly and prompt. I normally hate the whole car buying experience but he was on point with everything. He was honest about the product and helped me find a car that I love and that suites my style. He greeted us promptly when walking the lot and was approachable by every angle of the sale. I would recommend him to anyone looking to buy a new or used vehicle! Keep up the great work!

Jamin M

29 de jun. de 2015

(my previous review had incorrect dealer name)This was a fantastic buying experience. Our dealer was KYLE. We initially went in to look at a used Hyundai and ended up leaving with a car that suited my style, a Mazda 3. He was up front and honest about the entire product. When we walked the lot he immediately came out to greet us. That is a huge A++++ plus for me. I do not like waiting around for help. He made us feel very important by doing so. I normally hate the whole car buying experience but I left with a great car that day and extremely happy. Everytime he walked away he gave us a time frame of when he'd be back, offered us water, and assessed exactly what would need to happen finnancilaly for us to leave with a car, and made it happen. I love the car and love getting into it to drive. I would definitely recommend this sales person and/or this dealership to anyone. (prev review had incorrect dealer name)

J Sommers

26 de jun. de 2015

When I went to the Ciocca lot I really was only looking, my sales representative, Kyle, took the time to listen to what I was looking for in a car. I am not a Ford guy or Chevy guy, or an particular car guy, though I did have some requirements that needed to be met for me to make a purchase and Kyle took the time to listen to them and made a recommendation based on those needs and the monthly payment that I wanted to be in. I will admit that I was less then thrilled by the car he showed me, but I gave it the time Kyle had given me and took the car for a test drive. I am very thankful that I did as now I love my VW Rabbit. The rest of the sales process was just as smooth as the beginning, Kyle and I had agreed on a monthly payment, with my trade and money down and as long as the finance guys could make those numbers work we made a deal. Sure enough we made a deal! In the end they knew what I could spend and did not spend time trying to add on all kinds of extras like warrants only making strongly recommendations like gap insurance based on the year of the car. In the end I am very pleased with my purchase at Ciocca Hyundai and I would recommend them to anyone. I was treaded with respect unlike other places I have been, I don't have the best credit, though I was still treated like anyone should be.

JMarcan

23 de jun. de 2015

This was an amazing buying experience. i absolutely hate buying cars, the pushyness, the judgement, the sneakyness. Let me tell you, this car lot was amazing all around. Our dealer was Kyle. He approached us immediately and was incredibly friendly, knew exactly where to start in the buying experience, no questions up front like "hows your credit," or, "how much do you have for a down payment today," just a great "hello" with introduction a great smile and approachability. He was very patient with my questions and new exactly my needs as far as what i was only going to leave with. He worked with me on a price I could afford and would work. The car had very little gas in it and we had asked if it were possible to put a little bit of gas just so that i could get it home. He offered to fill the tank on a used car. We were surpised because they usually don't do that for a used car purchase. That was incredibly generous. Everytime he needed to walk away he gave us an expectation of how long we'd need to wait, opened the doors everytime we walked into a room. He was just all around world class!!!!! A big plus was everybody there was excited for me and very happy to see that I was pleased. Every employee that passed had a smile on their face and congratulated me on my purchase. They shared in my excitement. That was a WOW! The perks were aweseome. I won wireless speaker just by scratching off a ticket they had for their customers.

Kim & Dennis Gallagher

23 de jun. de 2015

I just leased my 2nd Hyundai from Ciocca and the 2nd experience was even better than the first. Alex Blank was very to-the-point, had all the answers to our questions, and just made the whole process easy. We did not feel pressured, which was HUGE to us because we were already stressed over whether to buy or lease again. And Mike Jones spelled out our financing options very clearly with no haggling. We have another Hyundai dealer closer to where we live, but we'll continue to do business with Ciocca because of how well were treated. Thanks guys!

ExHonda Buyer

9 de jun. de 2015

Fred was amazing! Great customer service. We were able to work out a great deal and I never felt pressured like with other sales people in past experiences. He really made the experience pleasurable (which we all know car buying rarely is!).

Steph Hyundai

26 de may. de 2015

This was a great experience buying my first car! The used car I purchased is in great condition and well taken car of. The price I purchased the car for was beyond reasonable, and the salesman (Josh white) was so helpful and patient with all the questions I had! I would definitely recommend this place to anyone, I had a wonderful experience!!

Oksana

4 de may. de 2015

Today we bought our second car from these dealership- Hyundai Tucson. Me and my husband are very satisfied by the job Frank Renna provided us on our first purchase ( it was in 2013 Hyundai Elantra). And his positive attitude made us to come back this time to the same place :) Thank you Frank!!! :) This time Frank and Mike Jones took care of us. And as the first time- WELL DONE!!!They try to find the best deal for you! Great job! Thank you, guys!!!

elantrabuyer

28 de abr. de 2015

Great service when we first arrived, but waiting for someone to be available to do our paperwork took a long time.

John J Pierog

24 de abr. de 2015

Purchased a Santa Fe Sport last night. The salesman, Dan DaSilva was polite, knowledgeable, and went out of his way to meet our requests. The buying experience was great, from the introduction to the financing. The entire staff made us feel comfortable.

Joe

20 de abr. de 2015

I've been looking at the Sante Fe for about a year, really like the style and all the extras offered on the car, also liked that it was able to tow up to 5,000 lbs.. My husband is slow to part with a dollar so he kept on stalling even though he knew we would soon need a new car to make our retirement travel plans possible. When I saw the perfect vehicle on line at Ciocca Hyundai in Quakertown I showed my husband who, when we were driving by the dealership the next day decided to drop in to see the car I had showed him on line. With in minutes of our arrival we were looking at the car and my husband was hooked. This car has everything we could want and then some, the sales people, especially Alex Blank, were very helpful without being pushy and all the other people we saw and spoke to were very friendly. We couldn't be happier with our new purchase or with our purchase experience.

Sid K

10 de abr. de 2015

Ciocca Hyundai in Quakertown has excellent sales service. The dealers were all friendly, efficient, and looking to get you the best deal that they could get you. I personally worked with Brandi, who was quick and very awesome to work with; I honestly believe that she found me the best deal on the lot. I now have a silver/gray 2015 Elantra, and I am extremely happy with it, it is perfect for me! Brandi hooked me up with a low car payment, and offered many options for the car. The process was quick, the dealership was clean, and overall well-represented. Thank you Ciocca Hyundai!

Unhappy customer

7 de abr. de 2015

I received a personal note from the general manager to visit the dealership in regards to trading in my leased Sonata. Needless to say the deal was not available and I needed to provide $2,500 to change my lease. In the process the salesman took the car registration out of the car and KEPT it! I did not realize the registration was missing until two days later. I had to leave work to pick up the registration card. I never received a phone call form the dealership that they had my registration. Very poor customer service!

john

4 de abr. de 2015

My wife and I were very satisfied with our buying experience at Ciocca Hyundia.We purchased a 2014 left over Santa FE sport.Everyone was very friendly and professional. The Santa Fe is a great SUV with all the bells and whistles to make it a safe and fun SUV to drive.I really like the Hyundia brand and will be buying my next vehicle at Ciocca Hyundia in the future.

bill

3 de mar. de 2015

This dealer ship was great they work with us to get us the car we wanted with the payment we could afford. I will be buying all my cars here

PennsburgDriver

7 de ene. de 2015

First off this is not a best price, I haggled down to the nickel review. I walked in knowing the car I wanted and the price I was willing to pay for it, upfront, total and monthly payment. I came to Ciocca because many neighbours have purchased from them and the word of mouth service reviews have been excellent.Phil Rotzell and team were accommodating, I had a short time window, needed to leave my old car parked in their lot of a few days ( I wanted to keep it) and didn't try to oversell or play with my expectations in any way. I was upfront and asked for what I wanted and they were quick to respond. I can get a car anywhere, getting a local dealer relationship that you trust and feel good about is important to me. So far I have been very pleased with the process. Btw I LOVE my new Genesis!!!!

Jdsquare

18 de dic. de 2014

On November 7th a bought a Sunata car and everything appeared to go very well but I am not getting the feeling of extreme joy I was hoping to get. I can't convince myself I really did get the best deal that I could have. I am not sure it was the dealership's fault or me just being resolved that I had to play the game of a dealer selling a car. They did help me get into a car and I am pleased but I guess I expected more of myself.

kushnir

13 de nov. de 2014

Just purchased a new 2014 Tucson and worked with Phil Rotzell, he was great to work with. I had searched for the cars before visiting the show room and both I wanted to see were in stock for me to look at. We arrived at about 6:30pm to begin this process and what I found the most amazing was we were done from looking at cars to test drive, to finance to finish by 8:15pm! I live in Allentown and was able to drop off my trade at Ciocca Subaru the next day and will be able to have my service done there as well! Great family of Dealerships!!

tomunc

9 de nov. de 2014

Purchased a new Genesis. Worked with Phil Rotzell who did a great job from start to finish. Would return to do business again. Have already recommended others to Ciocca Hyundai.Hank M

adoms1

26 de oct. de 2014

Third dealer I stopped at and 4000 lower on my trade then anyone. And yes I deal wholesale to wholesale when buying a car! Watch out if you go here.

Ltuddles

2 de oct. de 2014

Inquired about a 2015 Sonata on cars.com Internet coordinator was very nice. She linked me with John Rodgers. Very nice guy but very unorganized. I told him my situation and expectations. It was a dealer that was not close in distance so I didn't want to waste time and gas. Gave him the numbers of the deal I already got offered. Pricing was not bad at all...John said he would call me back never did so I called him. They could never seem to reach him maybe he was outside smoking.We agreed I would come in on Wednesday but he did not confirm with me the day of. I never heard from him so I went in the next day, 2 associates asked me who I was and one introduced him self and started showing me the Sonatas. The gentleman I was working with seemed confident and knowledgeable so when we decided on a vehicle we began getting my truck appraised out of nowhere another associate chases me down and it's John. He forgot to call me he's sorry and wants me to leave the gentleman who I was working with and come to his desk. I went along and regret that I did. After the manager did most of the back and forth the deal got close to a comfortable price I left and later decided to apply for financing online. I asked earlier if the dealer was an indirect lender with my credit union peoples first who I already was established with and was told "yes we deal with them all the time we can do it directly". I got a call later that day from John I was denied he didn't say why or what options I had so I asked... he fumbles around "oh too much negative equity". Understandable.. i told him that prior to coming asked him How many banks did you try "oh maybe 5 I'm sorry. Call your bank and bring us a check". Before it was yes ... we deal with them now it's you call them and bring a check. Now usually a skilled sales person would say do you have any money to offset the negative? but he never asked. I went back to the previous dealer and got approved for the vehicle not sure what bank but I can always use my bank after the fact but nonetheless it's an approval. Not impressed with John or Ciocca. Pricing is good but sales department better step it up.

lorraine.S.

15 de sep. de 2014

Ciocca hyundai listed their 2014 elantra on cars.com less than any dealers in the Ny,Nj area. I contacted ciocca to confirm the price which they verified. Ciocca then notified us that the price was reduced an additional 500$ for labor day. I traveled over 130 miles to ciocca from Orange county Ny. We arrived at ciocca with our own financing, everything during the process was carefully explained, with no pressure they offered to do our financing and obtained a lower rate. Ciocca's staff was straight foward, they had our car prepared while we handled all the paperwork. Overall we are very happy with the elantra and very pleased with the experience we had with the ciocca team. Thank you.

edlos1

7 de sep. de 2014

My husband and I were very pleased with our experience at Ciocca Hyundai. Everyone was very friendly and professional. Our salesman, John Rogers, was very helpful and straightforward with us, no pressure at all. At the last minute I had to change the color of the Elantra that I had planned to purchase ahead of time because it unexpectedly resembled the Honda Civic that I recently totaled in a very bad accident. John was very understanding of how I was feeling and was patient while I decided on a different color.We traveled 3 hours from NY to get to Ciocca Hyundai to purchase our new Elantra because they had the lowest price and no tricky gimmicks. It's too bad that we don't live closer because we would definitely bring our car back here for it's routine maintenance. We have purchased several new cars over the years, and this dealership experience was the best out of them all. Highly recommended!

JoePA

14 de ago. de 2014

First I will start by saying that I worked late and made an appointment to meet with them at the end of the day which was undoubtedly not the most covenient for anyone there, but it was my only opportunity to get there for the next three weeks due to work. When I arrived, I was greeted and the entire staff was very friendly. I was trading in my vehicle so I had to wait about a half hour for them to inspect and put a value on it and when the salesman (Frank- extremely pleasant to work with by the way) came to the table, they gave me a very reasonable offer. Previously I went to Lehigh Valley Hyundai and they lowballed me at every turn. After agreeing to the value, my fiance and I started looking for a new Santa Fe Sport. Frank managed to find one in Marlin Blue very nicely equipped and gave us a great price with literally no haggling. We agreed to take it and within minutes we were waiting to sign the papers. While waiting though, my fiance and I kept walking the lot and I couldnt help myself, My fiance wanted the Mineral Grey and I wanted the technology package so I walked back in and told them that I changed my mind and wanted a different model. I expressed my apologies as they were already prepping the one that I originally wanted, but they were courteous and never batted an eye. Their service was impeccable and to top it off, they ordered us pizza while we waited for the paperwork since we hadn't had dinner. all said and done it took about 3 hours, however, if I was more decisive from the start this would've gone even smoother. I have bought alot of cars over the last 16 years and this was by far the most pleasant and stress free experience. Truly a classy staff and dealership.

doloresmcgauley

10 de ago. de 2014

We had the pleasure of buying a new car from Ciocca Hyundai last week. It wasn't the first car that we ever bought, but it was a first for the good experience that we had. There was no waltzing on price and the salesman was knowledgeable about the product. I would recommend them any time you are looking for a Hyundai.

lauren.gilman.1

7 de ago. de 2014

I was very satisfied from start to finish with our purchase of a 2014 Hyundai Sonata. On the morning of our purchase I saw that Ciocca had the lowest price for sonatas in our area according to truecar.com. Within minutes of printing out our certificates I received a courtesy call from a salesperson. She was friendly and helpful. We decided to head down that day. At the dealership, Phil was knowledgeable and attentive, but did not harass us. He let us have our space and allowed us to approach him with questions, which we appreciated. Andy was also very thorough regarding the warranties. In addition, other dealerships couldn't beat the price! My husband and I will be returning to buy another Hyundai in the next few years to replace our older Tucson. Thanks Ciocca Hyundai!

Barb

28 de jul. de 2014

Everyone was friendly, helpful and knowledgable about all their vehicles. Would recommend anyone to stop in and consider Ciocco dealership for future purchases.

riotkittyb

28 de jul. de 2014

I recently purchased a Veloster from Ciocca Hyundai in Quakertown. There was no run-around, and everyone was upbeat and friendly. Buying a car isn't always a good experience, but these guys made it fun. I will definitely go back when my lease is up in 3 years.

Kev

26 de jul. de 2014

I recently bought a new Santa Fe Sport and my experience was awesome. Alex Blank was very thorough with any questions and/or information I was looking for as a first time buyer. He helped me find the perfect car for my family. The entire staff at Ciocca Hyundai was extremely helpful. I would definitely recommend going to Ciocca Hyundai to find a great car at a good price.

amchugh

24 de jul. de 2014

I have never experienced a dealership like Ciocca Hyundai. They are kind, courteous and helpful. I have leased 2 cars from them and will continue to do business with them. The staff is knowledgeable, kind, courteous and very helpful. This time I worked with Phil and he was great!!! Jeremy was alot of help as well!!! From leasing to maintenance everyone could not be more attentive.Thank you Ciocca!!!!

ElantraGT2013

19 de jul. de 2014

Great experience from start to finish . Alex listened to my needs and got the deal that worked for my budget. I wouldn't get a vehicle any where else.

fored570

12 de jul. de 2014

Don't waste your time going anywhere else. I was shopping just about EVERY dealer in southeast Penna and got slow or inadequate response from most. Even went back to dealer we previously bought our Elantra from - they seemed uninformed and uninterested in making a deal, couldn't close the gap to complete a deal....so much for being a "nice place to do business." Went on the Ciocca website and was immediately impressed with their 'bottom-line' pricing. Wife &I paid a visit to John Rogers, explained our situation & what we needed &John took it from there. Less than an hour later we had a deal - no B.S., no tag team back and forth with sales manager; just "here's the best we can do." Previous dealer wasn't even close, even missed the military discount. And, bottom line: we felt important & appreciated by everyone we talked to - no pressure, just " we want you to be happy. I hope other dealers read this - a lesson in customer relations. Thank you Ciocca, can't imagine going anywhere else.

camerakid92

10 de jun. de 2014

We recently purchased a 2014 Hyundai Elantra at Ciocca and are extremely satisfied that we did so! Our salesman Mike Kardane was really awesome, and helped us out a lot! During our first interaction with the dealer, there was a bit of a miscommunication between us, but Mike and the rest of the Ciocca staff really went above and beyond to make it right, and they definitely did so!! In the end, it worked out perfectly. The atmosphere at Ciocca is a comfortable one, and the staff were all very welcoming and friendly, not pushy, unlike some other dealers I have been to in the past. We saved a lot of money at Ciocca, thanks to Mike and the rest of the staff who helped us, and we are extremely satisfied with our Ciocca experience, and definitely appreciate all the time and help they gave us. We also LOVE the car! Two thumbs way up to Mike and the rest of the Ciocca team!

spk81469

6 de jun. de 2014

Fred Hill and the team were really friendly and worked hard to get me the deal other dealerships couldn't get for me. I would definetely rec. this dealer. They had the best prices by far. My son also ended up buying a Hyundai from their sister store in Lebanon. He also had a very positive experience.

Eggshellsweeper

30 de abr. de 2014

Mike was amazing! He was so helpful in finding the car that was just right for me and in my price range. He was so incredibly kind and wasn't pushy or fake in anyway. I generally hate car shopping because of pushy salesmen but Mike was exactly the type of person you want to do business with. I went home with a Veloster 2012 and I couldn't be happier with the experience. I would recommend mike and Ciocca to anyone looking for a great car buying experience.

j9errr

29 de abr. de 2014

Shopping for a Hyundai Sonata I tried local dealerships in the Easton area before finding Ciocca Hyundai. After checking Ciocca's website and short phone call with Katherine Bowes, she offered the car I was looking for at a price no one around me would even get close to. I asked for a quote to be emailed for the car and she had it to me in minutes. That evening I went to Ciocca with the email in hand and met up with the sales manager who was expecting me - Tom O'Donnell. From the time I entered the dealership until the time I left with my new car Tom and the salesman Phil Rotzell were top notch. Together they delivered an awesome buying experience. I was surprised and impressed with the straightforward and honest approach I was given in purchasing the car. The crew even stayed after hours to close the sale which in total took about 2 hours. I really couldn't have asked for better service, an easy 10. I don't even see why anyone would go elsewhere when looking for a Hyundai, a 25 minute ride to literally save thousands and get better service on top of it is a no-brainer. As long as they have the make of car I'm looking for the next time around I'll definitely buy from Ciocca again and refer them to friends and family in the meantime. Thanks guys!

Luky954

21 de abr. de 2014

It was a very nice experience. The staff were very friendly and that was good. I was not going to buy the cart until next month, but it was a great deal they had and they were not pushing us to do anything, just friendly and informative. We liked the fact that they all were very friendly and showed us exactly what we wanted nothing more or less. We are happy with our car and with the service we had at Ciocca HyundaiLCotto

Jeff Lambert

8 de abr. de 2014

Recently bought a newer used car and our salesman was John Averett he made the buying process simple.My wife and I filled out a credit application and within minutes we had approval not only an approval but they beat the financing I had in place before I started shopping. I would consider buying a car from them if your looking.

Disappointed

24 de mar. de 2014

I was quoted a price on a new car in email however, once I arrived at the dealership I found out that the price quoted was only if I qualified for all of the incentives. The sales consultant Phil was very reasonable and seemed to want to work with us. His manager however didn't seem to want our business and I almost felt rushed out the door by him. I came there with money in hand and ready to buy a car. I left there after 3 hours feeling misled and not valued as the sales manager let me walk out the door over a difference of $376. Wish we could have made it work.

Happy customer

13 de mar. de 2014

I recently purchased a new vehicle from Ciocca Hyundai. I was highly satisfied with the entire experience from start to finish. Alex, whom I primarily dealt with is a perfect example of what a sales person should be like. He was honest, listened to my needs, and got me the payments I wanted . The entire staff was friendly and I didn't feel rushed or pushed to make a decision before I was ready to. I would highly recommend this dealership as well as the Hyundai brand to anyone .

RichardStonage

10 de mar. de 2014

Great customer service. Beautiful 2013 Elantra GLS at a wonderful price. Please make a visit to Quakertown to shop at Ciocca Hyundai. Thank you very much !!!!!

Taydaiello1

8 de mar. de 2014

They were fantastic! I'm a young female and they were not pushy, really polite, and so helpful. Easiest guys to work with. Alex -make sure you ask for him & Andy was so great with working out an affordable payment for my dream car :)

Victim of False Advertising

6 de mar. de 2014

This dealership listed a price on Cars.com and after we drove out there we learned the price is only if you qualify for all of the incentives (interesting how the seller's notes don't say anything about the price being only if you qualify for the rebates/incentives). When I contacted their Internet Sales Rep Mike Hall he quoted the same exat price that was listed on Cars.com but the scruffy looking sales rep, we ended up with, who had red bloodshot eyes, needed a shower and a shave, told us we did not qualify for the military incentive and therefore we needed to pay above the sale price listed on Cars.com. Sad he did NOTHING to try to sell us the car. We had to ask for a test drive. Mike Hall was more informative and helpful elaborating on the car. We learned more about the scruffy sales rep and his divorce than what we learned about the car. Sad Ciocca frauds serious buyers with false advertising. My husband and I walked in here with money in hand and ready to purchase. My first time going here and my very last. They are very unprofessional. Please avoid this dealership and their false advertising. People deserve to be treated better. Take your money elsewhere where you are valued.

BillR

28 de feb. de 2014

They had the color car with options I wanted. Very professional and responsive and by far the best price. I would have been willing to drive the 2 hrs. to save the $3K as compared to Washington DC area dealers. BillR

Kbilous7305

28 de feb. de 2014

Alex was very professional yet friendly and accommodating! He went out of his way to find me the right car and answer all my questions. I did not feel pressured which made a very positive impression. I will highly recommend Alex and Ciocca Hyundai! Tom also went out of his way to make it possible for me to purchase my car! Kathy L.

jnd227

20 de feb. de 2014

I would highly recommend anyone looking to purchase a new vehicle to visit Ciocca Hyundai. Their prices cannot be beat and they gave us a fair price on our trade. We did not have to haggle over price because they gave us the best price right up front. Our salesperson, Alex was extremely friendly and helpful. He took the time to show us how all the car's features worked before we left their dealership. Andy in their finance department was extremely helpful as well. Thank you Ciocca Hyundai - we love our new car!

aldo146

6 de feb. de 2014

Mr. Ciocca , Just a few lines to let you no how much I appreciate your service dept. Your service team is a total asset to your business . Michael Shoengold goes above and beyond to promote your dealer ship . He is the reason I keep coming back to CIOCCA HYUNDAI FOR ALL MY SERVICE ON MY 2011 GENESIA .I THAN YOU , Mr. John A. Santoni

Jmantz66

6 de ene. de 2014

Great experience with dealership and saleswomen Audrey Miller. My husband does not ever buy a car right away, he is a shopper. We were very happy with Audrey. She asked us what we were looking for,the color,what model and what features. She then brought the car to us,liked it and purchased it, and drove it home.We would recommend this dealership and Audrey Miller. Thank you, jackie & Fran mantz

melissa625

21 de dic. de 2013

My husband and I both purchased new Hyundai's through Audrey this year. We can't be more pleased with how each process went. Audrey is very friendly, knowledgeable and very easy to work with. We couldn't be more happy with over vehicles. We highly recommend Audrey and your sales team to anymore. Andy as well was very informative during the finance process.We thank you all very much!!Happy holidays.The Howlett's

ballietk

18 de dic. de 2013

From the moment I got to the dealer, the staff there made me feel at home and did a great job meeting my needs by the time I left with my new car.

titi1

11 de dic. de 2013

The service at Ciocca Hyundai (Quakertown, PA ) is great. The sales consultant, Jeremy Sabol, is nice, friendly, courteous, and very professional person. He was very helpful.

Paulandpeg

3 de dic. de 2013

Great experience. Friendly, clean and knowledgable of vehicles. Second vehicle purchased due to great customer service. Service team is excellent. Everyone really works with you.

dannysw1

3 de dic. de 2013

These guy's were great I was the last customer on a Sat.night every one was so nice and friendly not at all rushed or hurrying us along had a good attitude did things right and made sure I was satisfied and had everything I needed , so I could drive my new car home that night .They should use you guy's as the standards for others to learn from Thank You D.Williams

Sonata Lover

22 de oct. de 2013

I recently purchased a 2011 Hyundai Sonata Fully Loaded Limited Edition with 19,800 mi on it for an unbeatable price. Trust me, I tried to find something better but absolutely could not. I'm a bells and whistles kinda girl and everything that was cheaper was either the standard GLS, a Limited but did not have the Navigation and/or had more miles on it. I had been looking for the best deal on this specific car/trim/color for a while but it was so hard to find. From my internet contact with Katherine at the beginning to signing my paperwork with Andy at the end, they made my process wonderful. They were surprisingly very honest. They gave me tips that I know for a fact dealers don't usually share. They worked with me every step of the way and basically held my hand dealing with the bank to finance. I felt valued as a customer and most importantly did not feel scammed at any moment. The process took a week because they were being patient with me and I wanted to take my time. they knew I was coming from a distance and did not rush me to come in to the dealership to put pressure on me in person to by (as most dealers do). Not once did I feel pressured or that I was being lied to or taken advantage of. I will definitely be referring friends and family to them. Hats off to Katherine, Andy, Jaret, and mostly John Bogart the Sales Manager. Thanks guys for making my experience so pleasurable. I love my new baby!

sdnovi

7 de oct. de 2013

Smooth quick process. Did not take all day, Satisfied with deal and salesperson was very knowledgeable. Nice atmosphere and good selection of vehicles. Very happy with vehicle.

GHunter0815

20 de sep. de 2013

Frank was a wonderful person to deal with! Staff is very friendly and made our buying experience a wonderful one. Would definitely recommend them to friends and family!

cventers80

18 de sep. de 2013

I was so impressed with these guys. They never pressured me and made me feel comfortable and at ease. They even have great personalities! I will probably use Ciocca Hyundai for the rest of my life!

Unhappy

5 de sep. de 2013

Have never worked with a worse dealership in my life. Avoid this place at all costs, they will give you the run-around, charge you for time spent not helping you, try to sell you a lot of other work that you're not asking for, refuse to stand by their supposedly great warranty, and when you stand up for your rights they will literally call you names. I'm not kidding. Avoid this place and save yourself a lot of hassle!

djansen88

3 de sep. de 2013

The Guys At Ciocca were great. They worked with my budget and found me a car that i could afford. I am very pleased with my new car and all the features it has.

aimyerton

13 de ago. de 2013

This is the second Hyundai I have purchased here. I traded in my 2011 Elantra for a 2013 Elantra GT and the experience was a good one. Jeremy was knowledgeable and friendly.

Gail

30 de jul. de 2013

This is our second go round with this dealership and both times we feel we got a great deal on a new vehicle. When trading in our previous vehicle, We feel we got a fair price which enabled us to get another good deal on a newer version. Some of the sales staff even remembered us which made the buying process a little easier. Will definitely Look to them for future purchases!

aml2332

1 de jul. de 2013

Everyone that we encountered was very personable and friendly. In addition to knowledgeable and helpful with all questions and concerns as well as in all aspects of buying a new car. I would highly recommend using this dealership in the future!

billsheneman

11 de jun. de 2013

From my initial online contact to the completion of the sale Ciocca Hyundai was the best car buying experience that I have ever had. Jeremy was highly competent, knowledgeable and personable. Ciocca Hyundai makes you feel like "one of the family". All that and their pricing was great too!

BillGrodis

12 de may. de 2013

I was looking for a certain hyundai veloster turbo. after searching the area i found that they had the exact vehicle i wanted with the options i needed. Plus they were a few thousand less than anywhere else. they also gave me the most for my trade.

JZAyres

5 de abr. de 2013

My husband and I had the pleasure of working with Audrey Miller to buy our new Hyundai Genesis. We were pleased by how friendly and approachable she was right away, but her knowledge of the car's specs and features during our test drive was what really impressed us. When we were unsure, she quickly suggested another model we might be interested in, and presented it with the same level of knowledge and familiarity. She did not pressure us into a sale, but when we made the decision to go for it, she was organized, explained the process carefully and thoroughly, and remained energetic and upbeat. Buying a car isn't often described as "relaxed" or "fun", but with Audrey, it was both! Thank you, Audrey, for a great experience. My husband loves his new "baby"!

Tonitolid82

2 de abr. de 2013

Excellent Service, very friendly. The sales person, Everett, and the financing guy, Adam, made it a fairly quick and simple process. I would recommend them to anyone in the market for a car.

James

30 de mar. de 2013

This place sells very poor used vehicles. My truck had continuous issues (check engine light came on 6 times during the 2 months I had it), and it never seemed to get fixed properly. When I asked that they just take it back and refund my money after it refused to stop at a stoplight and drifted out into the intersection with the check engine light turning on once again, they only offered a partial credit toward another vehicle from them since they couldn't sell the truck in the condition it was in. Well, I ended up stuck with another vehicle from them, and they turned around and sold the truck anyway! I've been lied to and yelled at, and I feel taken advantage of. This place is untrustworthy.

jamesbeemer

30 de mar. de 2013

This place sells very poor used vehicles. My truck had continuous issues (check engine light came on 6 times during the 2 months I had it), and it never seemed to get fixed properly. When I asked that they just take it back and refund my money after it refused to stop at a stoplight and drifted out into the intersection with the check engine light turning on once again, they only offered a partial credit toward another vehicle from them since they couldn't sell the truck in the condition it was in. Well, I ended up stuck with another vehicle from them, and they turned around and sold the truck anyway! I've been lied to and yelled at, and I feel taken advantage of. This place is untrustworthy.

roil

28 de mar. de 2013

This was my first new car purchase and Jeremy was extremely knowledgeable and friendly. He made the whole experience welcoming and non-intimidating. I would recommend him for anyone looking to purchase a new Hyundai. He actually got to know me as a person rather than just as a checkbook like so many other dealers. I enjoyed my experience and looked forward to going to the dealer. After shopping around at other dealers, I got the car I wanted, for the price I wanted, with the service I wanted at Ciocca Hyundai. Jeremy Sabol and Tom Odonnell are professionals, and the best salesman that me or my family had ever met. Keep up the good work and I hope this review ends up on your wall Jeremy!-Kris

mlofenloch

26 de mar. de 2013

My experience at Ciocca was excellent starting with my sales person Audrey Miller along wiht Brian the General Manager and Tom the Operations Manager. Each person did their best to provide me with the Information I needed to make a good decision. I was also happy that the process was productive and not the normal pressure selling that often takes place when buying a car. I highly recommend this dealership and especially the team I worked with. The car has been great.

rfkeyser

22 de mar. de 2013

Marcus provided professional and personable guidance throughout my buying experience. I got a beautiful new car. I couldn't be more pleased and impressed with the service he gave me.

matusya_angela

26 de feb. de 2013

I gave the rating "5" because my experience with Hyundai Dealership was great and John Rogers was the best! I leased 2013 Hyundai Elantra Coupe from him. I wish everyone was as friendly, efficient, customer oriented etc like he was. My car shopping experience was great because of him. I am completely satisfied with my car shopping experience at that dealership Ciocca Hyundai in Quakertown, PA and will recommend this dealership and John Rogers to everyone. Thank you. Angela Matusya.

tweida

18 de feb. de 2013

We recently purchased a Hyundai Elantra from Jeremy and found him to be quite helpful in the sales process. His knowlege of the car we purchased allowed my daughter to make an informed choice. Car buying has been hightly stressful in the past for my wife but Jeremy's manner was good for her understanding of the process. Your entire sales team made the process very acceptable as far as commercial transactions go.I myself have owned a Hyunai Tuscon for almost two years and have found it to be very reliable. Your service manager Mike Schoengold has alway accomodated me when I needed a service on very short notice and is highly knowlegeable with regards to my maintenance questions etc.Ciocca Hyundai has given me the best sales & service I've received from a car dealer in my memory and I'vr been on the road for 46 years.

bencass

11 de ene. de 2013

Upon finding exactly what I wanted through weeks of internet search, I contacted Ms. Bowes and set an appointment to come look at the 2006 Used Ford Ranger. After a two hour (one-way) trip, the Ranger was magically sold just before I arrived early, no attempt was made to contact me to relay this information. It was a transparent ploy to get me on the lot and waste my time... they had nothing comparable to show me. I will tell everyone I meet to not believe their website or their sales people. Worst dealer experience ever

Charlotte M

31 de dic. de 2012

I'm never buying from this place or any other dealership related to it again. Both of the used vehicles my fiance and I bought here were junk and they didn't completely stand behind his when it had issues on several occasions; they only offered to try to fix it and then, after it crapped out at a stoplight and almost got him in an accident, they offered some credit towards a different vehicle from there, but no refund and no complete credit. The people there are friendly, but the vehicles on their lot are not of quality. I wasted so much time and money on this place. Please don't make the same mistake.

Charlotte.Moyer

30 de dic. de 2012

The below messages are mostly the same ones that I sent to the CEO of this family of dealerships, Mr. Gregg Ciocca. His most recent response offered no further assistance to make up for our disappointments in the vehicles sold by them. My fiance, James, and I purchased 4 vehicles through Faulkner-Ciocca dealerships throughout the area over the last year or so. I just got my license last year, and chose to visit Faulker-Ciocca for my first car because my family friend, who is also a master auto technician and co-owner of an auto shop, suggested them to me. In September of last year, I found a car that I liked at this specific one: a 2007 Ford Focus SE Hatchback with slightly under 60k miles on it. I was very pleased with how smooth the buying process was and I loved the positive and upbeat attitude of everyone at the dealership, and the price of the car was well within my budget, so I had a great first impression on the dealership. Unfortunately, I already began having issues with the 2007 Focus after a mere few miles; my car would not accelerate over 45 MPH (I never went over that speed during the test drive), the transmission was getting jumpy and it was idling roughly. When I brought it in to the dealership to get it fixed, they discovered that the transmission was having issues and needed to be replaced, so I was out a car for a few days shortly after purchasing it. I wasnt offered a rental or anything, either, which was disappointing. At my 3 month inspection, my car was reported as being fine, but when I brought it in to the FC Ford Service Center about a month later for an oil change and multi-point inspection, they found that the steering fluid needed to be replaced and there were a few other things to fix, which I found odd for the number of miles on it and the minimal driving that I did over the 6 months that I had it (I drive less than 7,500 miles yearly). Around the time of my oil change and maintenance, I received a letter in the mail from FC Ford of Quakertown, offering to have me trade in my used Ford Focus for a 2012 Focus at the same or a lower payment price per month (there was no fine print on this letter, either, stating restrictions). I was slightly uncomfortable with the types of issues that my 2007 Focus had already had, and was starting to feel like the previous owners took poor care of it, so I decided to go in to FC Ford and learn more about their offer. I brought in my letter and Brian Rubin showed me a new Ford Focus, which I test drove and liked. However, they told me that they could not fulfill the offer stated in my letter of matching or reducing my current car payments. Since I have a wedding coming up and James and I are planning on finding a place of our own soon, I told them to never mind and left after a bit of pushiness from Brian to reconsider. The manager, Ag, called me later that night and asked me to come back in because there was someone interested in my car and he felt bad for me leaving, so I came back in after work the next day. Ag offered me a reduced price on a new Focus, but still would not fulfill the letters offer of equal or lesser car payments. After a lot of discussion, I agreed to trade in my 2007 Focus and purchase the new one, mostly because I was slightly concerned about the state of my 2007 Focus and I wanted to have a car that I knew was well cared for and maintained, but also because I felt hassled to agree. The new Focus had no issues up until this month, and is now failing to shift correctly (automatic trans). James and my dad purchased a 2004 Ford F-150 from FC Ford of Souderton in April, as well, to replace his old car. They purchased a 3 year warranty with it. The truck ran fine for a while, but after a couple of weeks, it began making a clicking noise and sounded more like a diesel engine. James brought it to the dealer on multiple occasions to have them look at it, but they blew him off every time, saying that it was just the cam phasers making noise and that is was normal for F-150s. James began to notice a decrease in fuel efficiency and an even louder diesel noise after a while, but FC of Souderton continued to insist that it was okay and, when he asked them to replace the cam phasers, they refused. The truck payments were at the high end of our budget range as it was, and the fuel efficiency finally got so poor that we could no longer afford to keep the F-150, so we went searching for a smaller truck in October. We found a 2001 Dodge Dakota Sport at FC Hyundai of Quakertown, traded in the F-150, paid the $2k payoff difference, and paid off the Dakota in full with our savings on October 12th. We purchased a 2-year warranty on the Dodge. The Dodges check engine light has came on 6 times during the 2 months that we owned it. It came on the first time right after we drove it home from the dealer. The light ended up turning off without repair. The second time that the check engine light came on and turned off on its own, we called FC Hyundai. They told us to wait until it came on again to bring it in for repair. It came on again, for the third time, by Friday the 19th (one week after purchase), and we brought it to them. They told us that they wouldnt be able to fix it until Monday because the service manager was out and they couldnt figure out what was wrong with it, so they wanted to send it to Sands Dodge up the road. James was out a vehicle for days right after purchasing it, just like I was with my 2007 Focus. At that point, I expressed my disappointments to our salesman, Marc, and he sympathized, but said that they would fix the Dodge thoroughly this time. I was still dissatisfied with the whole of our experiences at Faulkner-Ciocca and wanted to talk to someone about it. I asked to talk to a manager, but he said that they were gone for the weekend. I asked to talk to a supervisor, so Marc went to ask them to talk and they told him they wouldnt because they couldnt help me. I felt like the only one that cared about us was Marc, and that, to the higher ups, I was just another number. While we were talking to Marc, James asked him what happened with the cam phasers on the F-150. Marc informed us that FC Hyundai replaced the F-150s cam phasers before putting it up for sale because they were malfunctioning and they made too much noise. It was very irritating to hear that they repaired them in order to make it suitable for sale, but another division of the same family of dealerships refused to replace them when we requested such. I asked him if that effected the trucks value, and he said, Yeah, cam phasers cost a couple grand to replace. He also confirmed that the cam phasers effect fuel efficiency. If having the cam phasers repaired would have mended our MPG issues, then we likely wouldnt have had to trade it in in the first place. Additionally, knowing that the trucks value was reduced by the cam phasers that FC Ford of Souderton refused to fix left us feeling cheated. James and I returned to FC Hyundai in the afternoon on Monday the 22nd. The Dodge had been sent to Sands, and they had found that the vacuum hoses were having issues. The service manager came to talk to us and said that the work wouldnt take long and that theyd call us when it was time for pickup. I thanked him for the information and asked to talk to him in his office. James and I reviewed our concerns from all of our experiences with the service manager, but he said that there was nothing he could do. He also swore that he knew nothing about the cam phasers being fixed in the F-150, even though Marc said that they had been. He said that he would have to look into that, but he never did. He was kind enough to admit that the service centers had opportunities still, and that he would not have refused to replace the cam phasers in the F-150, but he didnt seem to care very much about us as loyal customers. When I told him how we felt completely unvalued as a customers and that I was at the point that I no longer wished to shop at any Faulkner-Ciocca dealerships, he merely said, Well, its a free country, so you dont have to shop here. That certainly did not make us feel any more important to the dealership. At that point, I asked for the email of the CEO, Gregg Ciocca, and I wrote him an email, adressing my concerns regarding the quality of the vehicles sold at Faulker-Ciocca dealerships and the fact that we were assured that we would receive a check in the mail with a refund for the unused portion of the F-150's warranty, and had not received one. After receiving my message, Gregg forwarded it to the dealerships and we were asked by the manager of FC Hyundai, Tom, Heitz, to meet with him to talk. He had us sign the papers (which we didn't know were required) to get the warranty refund and told us that Marc had not been telling the truth and that the cam phasers were not fixed for the re-sell because they weren't quite worn out yet (once again, we only learned this after I complained to the CEO). Bob also apologized for the service manager's commentary, tried to satisfy our repair concerns with the Dodge (getting all of the vacuum lines replaced and having Sands Dodge drive it around for a few days to determine the cause of the whistling noise) and gave us a small credit towards future repairs and parts at the FC Hyundai service center. He provided us with a nice rental car while the Dodge was in the shop and even made sure that it was delivered to us. The Dodge was returned to us sooner than we expected (about a day and a half), and James was told by Sands that they didn't hear the whistling noise. James argued against them returning it to us, since they were supposed to keep it for a few days to wait for the noise, but they insisted that everything was okay. The day after they retuned it to us, James was driving home from work and the truck puttered, shook and stalled out at the light. James was unable to get it to stop, too, so he ended up out in the intersection and almost got hit by a tractor trailer. Thankfully, the truck driver was paying attention and turned away. James managed to get the truck to restart, and when it started up again, the check engine light came on (for a sixth time since we bought it). He brought it straight to Sands and called Hyundai to request a rental. Hyundai was unable to give him one right away, so I drove to Sands and got him. We picked up the rental later in the day, since nobody at the dealership was able to bring it to our house (they said they were too busy). Sands promised to do a full workup of the truck this time (they should have the first time). Unfortunately, the Dodge had another issue that didnt meet the eye; the evaporator hose was leaking, and not only that, but the crack that the leak was coming from was duct-taped. The hose wasnt readily visible, so neither James and I nor Hyundai knew about it. Needless to say, this truck was not a quality vehicle in any way, and the fact that it almost killed James was the icing on the cake. The warranty wouldnt even cover the repairs, and we had to pay a $90 diagnostic fee (which we were supposed to be reimbursed, but were not). We went to Hyundai and asked for a refund or replacement, and yesterday we met with the team at Hyundai to look at replacements since they couldnt offer a refund. Bob met with us first, and said that he would be more than happy to get us out of the truck and stop wasting both of our time and money with it, and that he didnt even care if he made anything off of the replacement vehicle as long as we could put the truck behind us. He would not, however, give us a refund for the truck, which was what we wanted (I really want nothing to do with these dealerships anymore, but there is not a lemon law to cover this situation). Although he mentioned that it was technically our problem and he didnt have to do anything to help us, I felt pretty confident that he would make sure we didnt end up losing out because they sold us a junk vehicle that completely misrepresented their sign out front that says quality used vehicles. Marcus spent a few hours with us helping us to find a vehicle to replace the truck (James and I really took our time looking, since were very leery of getting another issue chromatic vehicle...thankfully, Marcus was very patient). We looked at vehicles that would have been essentially even trades at first, but they all seemed iffy to us (one was making odd noises, another was shifting funny, etc), so we said that we would be willing to go up to $200 a month payments if we had to (we really didnt want ANOTHER problematic vehicle). We ended up choosing a 2007 Nissan Altima with 48,000 miles on it and a 1-owner CARFAX. We werent told during the time that we were looking what we would be getting back for the truck, even though we asked multiple times, so when we went to look at the remaining cost, it was pretty disappointing to see that they were giving us $6,900 back for the truck as a credit towards the replacement vehicle (we payed $8399 for it, not including the tags and fees, only had it for 2 months, wasted tons of time on trying to get it fixed and gone through plenty of stress the whole while). I told Bob that we really couldnt take that great of a loss after all of the vehicles weve gone through, and he asked me what would make me happy. I said that getting a full refund of what we paid for it would make me happy, and he told me he couldnt do that, but he eventually increased it to $7,700 back for the Dodge after getting a bit steamed. I don't believe for a second that he truly didn't care if he made money off of the replacement or not, because he even ended up reselling the Dodge, and the Altima was not even reduced in price for us. I had to leave after 3.5 hours of being at the dealership, since I was already late for an appointment and was now crying from the stress of it all, so I let it go at that. I'd rather lose out fiananilyy than have my fiance driving something that almost killed him. James and I ended up losing out a little over $1,000 to the Dodge when all is said and done (after taxes & fees) because the truck was in much poorer condition than we thought or the paperwork said (it stated good condition!), but we are grateful for the amount of time and effort that was put in to helping us. Are we still disappointed? Absolutely. We have a wedding coming up and need to move out in the near future, so the financial and emotional stress of this whole ordeal has been a pain, since we certainly werent planning on buying a failing vehicle and really didnt want to get yet another one. We already lost about $6,000 of investments into the F-150 when we traded it in for the Dodge, partially because James and my Father shouldnt have chosen something so close to the end of our budget range and partially because nobody would fix it and the reduced gas mileage put us just over the edge. Bob even used the cost savings of trading in the F-150 for the Dodge as a good reason to seal the deal when James and I both were hesitant (the pushiness is getting really old), and at this point, we havent saved anything were worse off, and they do not care! To top it all off, when James drove away in the Altima, the fuel tank was nearly empty!The Quality used vehicles sign that Ive seen in front of the Hyundai dealership is false advertising as far as I am concerned, if the company will not stand behind a vehicle when they sell one that is in poor condition. I understand that they were not aware of the duct tape inside and they couldnt see into the future and know that the check engine light would come on 6 times, go into the shop 3 times for different problems, and give out at a stoplight, but they should have stood behind their vehicle and made up for their mistake of putting it out for sale as a quality used vehicle. Im not positive how all of the financial things go for dealerships, either, but if Bob truly did not care if he made money on the next car he sold us, then I'm sure that he could have offered us a better deal than he did. I agreed to remain a customer after we agreed to have the truck fixed up by Sands the first time, but after one of your vehicles almost killed my fiance the day after it was "fixed and after we have wasted so much time, money and sanity trying to purchase two functional vehicles, I am not buying another vehicle from ANY of Faulner-Ciocca's dealerships and urge ANYONE who is considering one from them to have a certified mechanic thoroughly inspect it before purchasing, or better yet, WALK AWAY! In the end, it is just about money for these folks. They don't value their customers. The only redeeming quality here is that they did something to "help" and they put on friendly faces...but I'm not buying it anymore. I feel scammed and hope that anyone reading this does not end up in the same position.

austinisourbaby

11 de dic. de 2012

My husband and I had a wonderful experience here. We shopped around a multiple places, and after being harassed at all the other dealerships, we went back to the one place that respected our wishes to browse alone. Audrey answered our many questions and put up with us changing our mind a few times without even a sign. We got a very generous check for our trade in and a very decent price for our new car. Would recommend anyone here and ask for Audrey!!!

amjad

23 de oct. de 2012

i will never believe this dealer i call for a car and i told him my price he told me let me ask my manager ,,,call me back that they will work with me ,,,assuming they accept my price OR at least couple hundred more!!!!! drive 40 minutes and they told me that they will not take a penny from there advertice price,,,,what is the point thought!!!!BIG LIER.

thughley

20 de oct. de 2012

Audrey provided professional and personable guidance throughout my buying experience. I got a generous trade-in and a beautiful new car. I couldn't be more pleased!

remaxmccann

14 de ago. de 2012

The combination of a lower price than competitor, a significantly higher trade-in offer, quick delivery and friendly service will definitely keep me as a future buyer!

ndickinson

13 de ago. de 2012

The entire experience was terrific. The haggling is always a pain, but that is the way it's done!! I was satisfied with the price we came to agree upon, and I mam very happy with the vehicle. Nathan was very helpful and attentive.

sydealer

3 de ago. de 2012

John, Was a great sales guy. He helped with everything that he could. IF problems arise he said he would take care of them. Hope it does not come to this.

mparshall

26 de jul. de 2012

I own a 2003 Tiburon with 180k miles that needs a state inspection, timing belt and AC compressor. After calling several dealerships last Friday to discuss price and availability to get the described service, I scheduled service with Cioca Hyundai in Quakertown for Tuesday July 24 at 8AM. . When my daughter arrived at 7:45 AM to drop the car off, she was surprised to find that no appointment was scheduled, and that the Service Department had no information about what needed to be done. She informed Patrick what was needed and stressed to him that she needs the car to go to work that evening, and that I should be called if there are any problems with the car that we do not know about. When I did not hear from Cioca by 2PM, I called Patrick who informed me that they were just getting to the car and he would call me back by 3PM. I waited until 3:20 to call and left a message for a return call. I also called at 3:45 and could not get through to Patrick. around 4:PM,Patrick called to tell me that the car needed extensive work. By this time, I was on my way to the dealership to personally see what the problem was. When I arrived, I was told that the car needed over $5000 worth of repairs, including replacement of a $1500 part, a $450 headlight assembly,a sway bar, engine mount, and parking brake (which had been working properly when the car was dropped off ),in addition to the timing belt and AC compressor. I decided to seek another opinion, and was shocked to find Cioca was charging me $145 in labor to "Diag Air condition inop" in addition to the $26.96 state inspection fee. the mechanic hourly rate is $95, so that means he spent over 1.5 hours diagnosing an AC system that I already knew needed a compressor. What a rip off! I am getting the car repaired elsewhere, for less than half of Cioca's cost.

pattyj

3 de jul. de 2012

Purchasing a new vehicle can be a daunting experience for the average consumer. I am always nervous when purchasing a vehicle. I selected Quakertown Hyundai because It has an excellent reputation. I was referred there by several friends who did business with them and they couldn't say enough good things about the dealership. And I couldn't agree more. When I first got to the dealership I was nervous and just wanted some time to browse. I was approached by John Rogers and advised I was just looking. He said to take my time and me gave me his name and number if I had any questions. Great first imprsssion.After some time, I did speak with John about the 2012 Elantra Touring GLS. I got all the information I needed regarding the vehicle, my trade-in,leasing versus purchasing and service. I advised John I needed some time to review all the information I was given. He followed up several days later and set a time to meet as I wanted to move forward with the purchase. The purchase and trade in process could not have been smoother. They made sure I understood everything I was signing. The also went over various operations of my new car.I am very happy with my car and I could not have received better service. Wonderful Dealership and I highly recommend them.

mkaucher48

13 de jun. de 2012

The sales experience was very pleasant. I did not feel pressure to purchase a car. Kyle was professional and attentive. I am enjoying my new car.

FastAndy

10 de jun. de 2012

Chris Zallie and thorough and attentive. I had spoken to him prior to the actual purchase, but my wife had not. He took his time going through everything with her, answering her questions and making sure she understood. I truly appreciated his patience and I know she did as well. Thanks Chris! And we are greatly enjoying the Veloster.

Faithtalk7

30 de may. de 2012

I searched through numerous online dealerships. I found a few dealerships that each had a vehicle of interest but either after speaking with a sales rep or visiting to check out vehicle, I ended up still shopping for the best all around deal for me. I came across Ciocca Hyundai. They had a vehicle I was interested in so my friend and I took a drive to see it. A sales rep by the name of Jeremy Sabol approached us to assist us. We informed him what vehicle we were there to see and stated that we want to be dealt with in truth. He said that he could help. He did exactly that, dealt with us straight up. Jeremy and the other staff at Ciocca Hyundai still stays true to to the real meaning of customer service.

mes1477

14 de may. de 2012

the guys at the dealership were friendly, personable and worked with me so that i could purchase a new car. this was my first time at Ciocca Hyundai and due to these guys, when it's time for an upgade i will be back.

aberryann

5 de may. de 2012

After our Sonata was totaled in an accident we went back (again) to Ciocca Hyundai because they go the extra mile for you in all aspects. They even informed me that since I still had warranty coverage existing I would be reimbursed for the remaining balance. We love the Sante Fe.

lgar61

23 de abr. de 2012

I had reseached the cars I was looking for before going to a dealer. I told John Rogers exactly what I was looking for and gave me choices the met my matches. I was very happy that he didn't put any sales pressure on me because then I would have walked away. He me all my needs and that's what I was looking for in a salesperson.

marty19522

20 de abr. de 2012

I had an excellent experience at this dealership. They were fair reasonable and treated my wife and I respectfully. I have owned now five Hyuandai cars and love them. The latest one is a Veloster. I would recommend them without reservation.

critter8083

25 de mar. de 2012

The sales sattf was great. From the actual salesman I worked with to the financing staff that helped with my loan. They also sai multiple times to please contact them again if i had any problems. I would highly recommend them to anyone.

walt beard

9 de mar. de 2012

Everyone at Faulkner Ciocca Hyundai was accessible and very easy to work with. The price was fair. Kyle was very thorough in his introduction of the car ti my wife and I. He answered our question with a complete knowledge of the vehicle. The finance managermade that part of the sale easy also. Overall the experience was our easiest purchase of a vehicle in recent experience. i would recommend the dealership to anyone interested in purchasing a vehicle.Walter Beasrd

csaugustin

7 de mar. de 2012

Great experience at Ciocca Hyundai. We loved our saleman, Chris Zallie. Very friendly, professional and patient. We were at the dealer back in October but weren't ready to buy until now and he was not pushy about it. We would highly recommend this dealership.

edawson

13 de ene. de 2012

I have been buying cars for many years with some really bad experiences. This however, was not one of those. I went to meet Mr Rogers with the intent of checking out the Product line. John not only took the time to show me multiple vehicles, he was able to find a car that not only did I like but fit into my Budget. Being very busy, he took the time to make sure I was always taken care of and made the experience enjoyable. I am happy to say I left that day with a new Elantra and would recommend John and the staff at the dealership to anyone.

sunshine

18 de oct. de 2011

Don't trust them!!! Make sure you have someone else check the used car out because they will sell you anything. I had troubles from the very beginning... I really should have walked away, but i figured it was a big company and why would they sell me a piece of junk. Well they did. Same problems I had with the car in the very beginning, which they acted like I was crazy, was why i had to get rid of it for next to nothing a year later. They should not be trusted. They sell crap and don't really care about anything but the sale.

Joferr526

7 de oct. de 2011

I was looking for a new vehicle and after I made My choice and started the paperwork I drove 1 Last car and loved it. The dealer was very patientAnd started the process over without any problems.My family has dealt with these guys for years andI really see why.

bxxtra

25 de sep. de 2011

For six months I have been waiting for the Hyundai Veloster to be released, along with a lot of other people! Many Hyundai barely knew anything at all of this car and even now after it's release many can't even pronounce "Veloster". Phil knows the car and has kept me informed every step of the way. No wonder their first one was sold right away. No outrageous markup like some other dealers and so very friendly. The cars were no sooner off the truck when Phil called me for a test drive. He even offered to pull it under cover because of the rain. The sold car went to someone on the same forum I am on and he also recommends Ciocca 100 percent.

joanyjack

16 de sep. de 2011

Appreciated the honest exhange about model availability and its pricing. It was most helpful being picked up at the house in order to take delivery. Overall a very positive experience

bdneefe

18 de ago. de 2011

The dealership was spotless I have OCD for cleaning and it even meet my standards first time that has ever happened in my life. The customer service advisior went over and beyound turned on Disney for my 8 year old daughter.That really meant a lot to me at other dealerships that I have bought cars from you could tell they didn't want kids there one example would be Haldeman Ford Alllentown PA.What I don't understand is why you don't have more of the market-with what you have,the quality,and the waranty you offer I would challange people to try your car and if you don't like after 3 months you owe us nothing. You really have a great product and you don't play gamesMy Best RegardsB Neefe302-236-5312

Hundai Lover

4 de ago. de 2011

Prior customer. always had great service, excellent sales team. No hassle when getting bottom price.

MaryL

21 de jun. de 2011

I had an excellent experience by a car from Ciocca.

bluebirdz

17 de jun. de 2011

We came to Ciocca Hyundai in Quakertown after researching the Sonata online with Consumer Reports and finding out that they had excellent ratings! A friend also had one and loves it! Seeing from their website that Ciocca Hyundai had a used 2011 on the lot, we headed up to Quakertown. We were definitely planning to buy a used car. We'd visited another used car dealership earlier in the day and had a used 2011 Sonata sold right out from under us as we watched.When we got to the Ciocca Hyundai dealership, salesman Bill Ripka greeted us outside. We inquired about the used 2011 and were told that it just sold, too! He explained to us how much they are in demand. But he asked if we had any interest in a new Sonata. We said no but he asked to just have 10 minutes of our time to show us how affordable a new Sonata could be. Bill showed us the most reasonably priced new Sonata on the lot. It was only $2,500.00 more than the price we were prepared to pay for a used car. He also explained that the warranty would be longer for a new car and that we had some discounts available to us. Bill was very knowledgeable and passionate about his product. He explained how highly rated these cars are and how much it would be to our advantage to purchase a new one. He checked out every possible discount available to us and really seemed to care about our need to spend as little as possible. We found him to be honest and straight-forward about the product he is sells. He clearly loved and believed in his product. Bill gave us a discount for already owning another Hyundai. We also got money for our old car that had a bad motor. He spelled out our interest rate and made sure we understood how low it would be. He answered every question we had convincing us that we were indeed able to afford a new car! We were thrilled to know that it was within our reach to drive a brand new car out of the lot that day. When we decided to buy the car, he took us out and explained every button and feature of the car, introduced us to the staff and gave us a tour of the facility for future maintenance needs. We were very impressed with the integrity we found there and with all of the staff. We would highly recommend this dealership to any of our friends and family.

12345

24 de may. de 2011

My experience with Ciocca Hyundai was positive from the time of my email contact to the completed purchase. All personnel were courteous and responsive. Communication was excellent (re: timely response to both email and phone messages). I also thought the negotiated price of the vehicle was very fair. I rated the buying process only as good because there were some delays coordinating my insurance and the vehicle loan. These items were not really anyone's fault, but they resulted in an extended waiting period on the day of the purchase. I rated the facilities as good only because the Dealership was in the process of some renovations. I feel comfortable in recommending Ciccoa as a great place to purchase a vehicle and I would not hesitate to do so again. I would also note that the site of cars.com was of phenomenal benefit in helping me make a choice of vehicle and Dealership.

DPowers2

6 de may. de 2011

Great knowledgable service. Everyone was friendly and willing to work with me to get the car I wanted at the price I wanted to pay. Even stayed past closing to make the deal happen.Bill Ripka my sales representative was friendly and honest. Great overall experience.

tap209

4 de may. de 2011

Ciocca Hyundai of Quakertown, PA deserves a 5 star rating in all areas. Primarily, I received top dollar for my trade in, but more importantly , Bob, the General Manager, took the time to listen to our situation, took into account our price range, and acted based upon our best interest. Bob communicated with his sales associated, Brian, his recommendations on a car choice that would suit our needs. Brian showed us cars in the top and bottom of our price range. He did not swindle or push us to go in either direction; instead, Brian described the cars' features and the differences between the Sonata and Elantra (as well as the trim levels). Brian demonstrated extreme patience with my indecisiveness, and willingness to answer my questions. Since I have never leased a car before, Brian also took the time to explain how a lease works. In addition, Brian remained enthusiastic throughout the entire process, even when I asked to look at the car one more time before I made my decision. Also, Brian had no problem looking into how a different trim would change my payment. Once we made our choice on the 2011 Sonata, Brian introduced us to the service department manager, which reflects that at Ciocca Hyundai, they care about building a rapport with their clients. However, what impressed me most was the time Brian spent to explain the features of my new car, while sitting in my car with me. Brian helped me setup the bluetooth, demonstrated how to use the XM radio, heating/cooling controls, automatic lights, etc. Whoever says buying a car is a pain staking process, must not have bought at Ciocca Hyundai.

edward randzo

3 de may. de 2011

I went to 2 other Hyundai dealers to inquire about a blue Tucson and had been told by both that they did not have one and that was it. Heather proceeded to get it done and in a half hour the vehicle was located and they started the process of obtaining it and had it delivered the next morning. You cannot get service better than that. This dealership is not close but we woild purchase or lease from them again.

apctgot4

30 de abr. de 2011

Mark was very helpful as we looked for a used car for my daughter and ended up getting her a new Elantra and a new Santa Fe for myself! Mark was very knowledgeable and figured out what we needed and showed us the best choice. No pressure, extremely nice and respectful. Definitely will be a return customer! Love both cars!!! Finance department was great and really worked with us.

mollie220

25 de abr. de 2011

Overall great experience! John was very friendly and knowledgeable of the cars on the lot. He didn't pressure me to look at anything and was able to answer all of my questions. I would definitely recommend this dealership to family/friends who are looking for a new or used car. I love my new Hyundai!

Larry Cook

21 de abr. de 2011

The Sales person, Heather, was very good. She was helpful and gave the impression that she was there to service us, the cutomer. She closed the sale very professionally and not too "pushy". Great job ! After taking delivery, we had a question reegarding one of devices in the car...it was answered promptly.

Brianb87

19 de abr. de 2011

My fiance and I have had only horrible experiences here. We purchased 2 vehicles from them within a few months of each other. We purchased a Brand new 2009 Hyundai elantra and a used 2006 eclipse. When I bought the eclipse it had a rattle in the exhaust and as I drove down the highway the alignment was way off. So I brought it back in the same week of purchase they said oh sure just drop it off and well take care of it, so I show later that day to pick up the vehicle and they try hitting me with a $200.00 bill, I say I just purchased it this week and then he says oh sorry u only got 150 miles on it sense purchase. So I'm sure if I didn't question it I would of been out of pocket 200 bucks. Okay so the rattle went away but steering was always crappy. Then 3 months later the window button housing fell in the door, all the buttons still worked just was laying in and loose. So I stopped in and talked to them and explained then they looked at it and couldn't find what I was talking about and I had to go into the shop to show them, then u get the classic oh..... That. Lol so I said yeah just needs a screw or something. They go on to tell me they have to order the parts and not sure if covered under the warranty I purchased with the vehicle 1200 bucks on top of the bill. So I dont hear anything from them for 2 months they I call them back and have no idea what I'm talking about and give me the run around routine. Then another month goes buy and finally receive a call to come in, they so called replace it. As I get home I check all the buttons and of course nothing works on the passenger side now. I call them back tell them the scenario and say oh the parts are defected. (all buttons worked prior) so I bring it back in then the lock doesn't work on this new part and then another weeks go by and finally replaced. And when I get it back that time my door had dirty footprints on it and a screw missing and a dent in the door aswell. No all of a sudden my heater blower stops working. I call bring it in for that and they tell me it's the transitory pack 200 and some odd dollars and that's not covered under your warranty. When car was sold to me they claimed all electronic components would be cover! Pure Lies! Place is a scam. Will never go there again I sold both vehicles.

redflame

9 de abr. de 2011

This was the third Hyundai dealership I visited and the employees were very attentive. They say three's a charm!Prior to this visit I had visited a dealership where just getting a sales person's attention was a task.Even though the dealership closed at 9 my paperwork wasn't completed until after 10pm. I never felt rushed and as late as it was all employees were patient.

jwildmann

1 de abr. de 2011

It is great to buy a car from a dealership that does not pressure you. John was courteous and very patient. All the staff of Ciocca Hyundai was very professional and efficient.I would highly recommend this dealer to anyone.Buying a car is not exactly a fun thing to do. We had a great experience at Ciocca Hyundai.

comfygal

3 de mar. de 2011

This is the third vehicle I have purchased from Ciocca, second from Ciocca Hyundai, same salesperson (Kyle) from Hyundai. His customer service and knowledgeability are exceptional! The GM Bob Heitz was also great to work with, very helpful of our situation.

harleygirl62

22 de ene. de 2011

The reason I gave this rating for the dealership is because they were very friendly and they were not pushing about selling me a car. They took the time to listen to what I was looking for answered all the questions that I had. I would highly recommend them!

madar601

15 de ene. de 2011

Bought a new car! Price was the best in the area. No pressure, NO annoying phone calls, quick in and out car buying experiance. This is the third car I priced over the internet, the only way to buy a car and they made it easy. By all means check them out if you're buying a Hyundai.

Amy B Upton

3 de ene. de 2011

I had a wonderful experience at this dealership. Car buying can be a chore but I found this dealership as an excellent example of customer service. They answered all my questions without taking forever. I would recommend this dealership to anyone in need of a new vehicle and I just love my new Sonata.

SAMERISS

31 de dic. de 2010

WE HAVE BOUGHT DOZENS OF CARS IN OUR LIFE BUT NEVER EXPERIENCED THIS KIND OF TREATMENT ! THEY ARE THE MOST CARING AND CONSIDERENT DEALER WE EVER HAD THE PLEASURE OF BUYING A CAR FROM,NO BULL ,I HOPE TO USE THEM FOR ALL MY AUTO NEEDS,GOD BLESS ALL THE WONDERFUL PEOPLE AT THIS DEALERSHIP FOR ALL THE TIME AND EFFORT THEY PUT INTO MY PURCHACE OF A 2011 SANTE FE .GREAT DEAL GREAT CAR BUT MOST OF ALL GREAT PEOPLE.THATS WHAT TRUELY COUNTS

station47

31 de dic. de 2010

End of the month & end of the year we felt it was the best time to replace our 2000 elantra.125987 milesstation 47 We were met at the door with a smile & good hand shake. We had done our home work on the internet so we new what we wanted to look at. Brian answere all our questions & closed the deal with out playing the numbers game that most people deplore.Our new Elantra will start off 2011 with many miles of good service

binx7899

20 de dic. de 2010

I purchased a 2010 Hyundai Elantra from Ciocca Hyundai in Quakertown, PA this past Saturday, December 18, 2010. The sales person, Kyle Fidler, was very personable and knowledgeable about the vehicles on the lot. I test drove two vehicles on this lot, an Elantra and a Sonata before making my final decision, based on unique qualities of each vehicle. Kyle answered all my questions and concerns to my satisfaction and gave me great assurance as to the vehicle I purchased. I would highly recommend this dealer and saleperson to any of my friends interested in purchasing a new or used car.