Emily Davenport

11 de nov. de 2016

This was a great experience. The salesman was friendly and knowledgeable about the vehicles. The dealership went above and beyond to make sure that we were happy. They worked with us on price and trade in.

Lluce01

10 de nov. de 2016

Had a great experience buying a used Jeep Grand Cherokee from Classic Toyota! I would recommend this dealership to anyone buying new or used vehicles

lauren

4 de nov. de 2016

Best car buying experience ever! Kerry showed us a few vehicles before we decided on the rav-4. He was very patient and showed us all the features and benefits that toyota had to offer and I was very impressed with the safty of the Rav-4. the sales process went smoothly and fairly quickly. I would highly recommend anyone looking for a pre owned vehicle to go visit kerry and the staff at classic toyota in tyler!

Happy Customer

26 de oct. de 2016

Paul Ressler made buying a new car an enjoyable experience. He was helpful in understanding what we wanted and showed us a 2017 Camry which fit our needs. Everyone at Classic Toyota made each step of the purchase easy.

Juan Tyler

25 de oct. de 2016

Leo and Marcelo were extremely helpful and courteous. I strongly recommend you see them. Made deal easier than my experience at other dealers.full tank of gas too.

Sodaman72

24 de oct. de 2016

My wife and I have bought several Toyotas from Woody over the years and he has always been a pleasure to deal with, honest and straightforward. I will continue to buy from Classic as long as Woody is there to help me.

Noelle Dayhoff

16 de oct. de 2016

Cameron Hallford and Brent Hallford were an absolutely fantastic team to work with. They listened to what we needed and wanted. Found us the perfect car and worked the deal painlessly. Will definitely be back to purchase my next vehicle and highly recommend them to anyone.

Chansays

6 de oct. de 2016

Chris helped us a lot with our used car purchase. He repeatedly called me with new used car arrivals and helped me with the deal.

Sherre Thurman

1 de oct. de 2016

Cosme Loredi is the best salesman I have ever worked with. He listens to what a customer wants and makes sure you are happy with your decision to buy a car. I have bought two cars from him and will continue to work with him in the future. I highly recommend Cosme Loredo to anyone wanting to buy a vehicle.

GPL

28 de sep. de 2016

Justin in internet sales was extremely friendly, promptly replied to all of my questions, and worked hard to get the deal done. Very upfront and open. I could not have asked for a better experience. Keep up the good work Justin!

KAPOW

28 de sep. de 2016

Awesome & Easy! Karen is easy to contact through texting and takes care of most of the leg work. It was a done deal in less than a day.

Tundra08

23 de sep. de 2016

First visit to this dealership after moving to local area. Took my 2008 Tundra in for routine service. Service writer promptly wrote up the service order and directed me to customer lounge where another staff member offered cold water. I wandered out to showroom area and was approached by Shatonia Sanders, sales department. I made it clear that I was only in for a service call that day and had no plans to make a trade at that point. Never the less, she was very pleasant, had excellent product knowledge and spent a good deal of time with me answering questions about the new Toyota models.I'm almost 70 years old and have lost count of the number of new cars I have purchased but found Shatonia a pure delight to work with. Felt guilty for not buying a car from her.My truck was serviced promptly and the cost was reasonable. Overall, a satisfying experience and I'll be back for any additional service or a future purchase of a Toyota.

Jr3938

22 de sep. de 2016

Bought a 2015 Tundra- Joe did a great job explaining the features and the was very responsive n the follow up visits. We have purchased several vehicals from Classic and will do again!

toni1982

21 de sep. de 2016

This was my first visit to Classic Toyota of Tyler. I was not sure what vehicle I wanted or if I could even trade. Lance Nichols was my salesman and he made it very easy to decide on the vehicle I wanted within my budget. He was helpful and is a good people person. He worked it out and made the best trade possible. I strongly recommend Classic Toyota of Tyler and Lance. I will recommend Classic Toyota of Tyler, Lance, Olivia, and John David to everyone. I love my new Camry.

Ken Jefferson

21 de sep. de 2016

We bought a new Rav-4 today. My wife and I were really impressed with Chris Landrum and his efforts to help us get into the vehicle with the deal that met our needs. He never rushed us or pushed us to go beyond our budget. My wife and I are never fans of pushy sales people. Chris was certainly not pushy at all. I think his many years of selling cars has given him the right feel as to what the customer wants and needs to fulfill their needs. He did a really great job explaining everything. In addition, Kyle Davis-Used car sales manager deserves some credit also. He was willing to come up on the value of my trade enough to help my wife and I arrive at a final figure that was in our budget. Thanks so much, Chris Landrum and Kyle Davis.

Precioustxlady

20 de sep. de 2016

Last week my husband and I stopped in Classic Toyota in Tyler Texas. We were met by a bubbly most helpful Sales urep, Karen Shelton. She answered all our questions and helped us through the purchase process. Most importantly, she involved ited our black lab, Sammy, to come inside the dealership. I strongly urge anyone looking to buy a Toyota, new or used, GO TO CLASSIC AND ASK FOR KAREN SHELTON. You will be glad you did. I love my Camry.

jmize2332

20 de sep. de 2016

This is our first purchase from Classic and we are completely blown away with how great of an experience we had in buying our Sequoia. Shatonia was our sales person and was an absolute pleasure to deal with. She was knowledgeable about all the products available, and considerate of our time. Ray in the finance department is extremely attentive to the details. Kyle the GM is AMAZING to work with. We look forward to many more deals with them in the future. Now we just have to find the right Tundra for my husband. Thank you Kyle, Brent, Ray, and Shatonia for great purchasing experience.

jfeagins18

11 de sep. de 2016

My experience with Classic Toyota has always been good! My salesperson was Karen Shelton, she helped me with everything I needed and also made suggestions that were much needed! I will continue going to Classic and using Karen as my "go to" person!

mme

8 de sep. de 2016

I received excellent service from Classic Toyota when I purchased my "new" used Avalon. The sales person Karen Shelton was very helpful, without being too pushy. She knew her product well and continued to assist me after the sale was complete. The business office and finance office personnel were key in finalizing my purchase.

Sav123

5 de sep. de 2016

This was my first time buying a car EVER and classic Toyota made it so simple and easy. Everyone there was extremely helpful when it came to finding the right car for me. The boring part of paperwork and actually handing over the check was as quick and easy as it could possibly be. Loved my experience and my new car!

Ledezma13

26 de ago. de 2016

My experiance with Toyota has always been great to my family and i. LEO our sale man was very nice and had excellent customer service. He was very helpful and nice to us while we were figuring out the correct price for our new highlander. We are very thankful with Leo and his service. We greatly appreciate all that he did for us.

Michael Crawford

25 de ago. de 2016

Best car buying experience! Messaged Eric told him what I wanted. He offered me the exact car I wanted at a reasonable price. Walked in signed papers, traded my car in and got an excellent trade in value. Couldn't have asked for a better car purchasing experience.

hal14and7

24 de ago. de 2016

Very impressed by sales staff and finance manager. Carlton is very professional and helpful. Thankful for NO pressure. Very accommodating employees, nice facilities and helpful all he way around!! Great job!.

David Allen

17 de ago. de 2016

My family as bought 5 vehicles from Classic in the last 5 years! Our salesperson every time was Karen and she was great! She is very knowledgeable and will do what it takes to please the customer! We will definatley be back to see her again!

Jennsmith33

9 de ago. de 2016

My father, my son and I were at Classic Toyota on Saturday, August 6, 2016, looking for a used car for my son who starts his freshman year at UNT in a few short weeks. We (I) were desperate. Karen Shelton, our sales associate, immediately made us feel at ease, showed us cars within budget and had us in a car that was absolutely perfect in less than 30 minutes, more like 15 minutes. The document signing took longer than 30 minutes, of course, but I could not have been anymore pleased with a car buying experience!! Thank you so much, Karen Shelton and Classic Toyota of Tyler.

CNCHOLS

27 de jul. de 2016

Adam Miller made this car purchase easy, seamless, fun, and quick. This was my 3rd purchase from Classic and it won't be my last purchase. This is a beautiful car and I got a great deal and never felt pressured once as I truly got what I wanted from them. Thank you Adam and thank you Classic Toyota!

Kailawright

27 de jul. de 2016

Back in March I had purchased a 2013 Toyota Camry at Classic Toyota from Cosme Loredo. He was such a great and cooperative salesman. He was able to help accommodate us with the ideal deal and fitting financing. I was very pleased with the experience. In May I was in an accident in which I totaled the car. Classic toyotas admin department was able to help supply and send any needed paperwork to the involved companies for the total loss claim. It helped the claim run smoothly and quickly. Recently I purchased a 2015 Toyota Corolla again from Cosme and am very pleased. I got an even better deal the second time around. If you are looking for a new or used car Cosme at Classic Toyota in Tyler is the guy to see!!

Avalon1234

26 de jul. de 2016

Salesman Danny and Pre-owned sales manager Kyle were professional, attentive to my needs, and respectful of my time. My buying experience with Classic Toyota was phenomenal in every way. Thank you.

matlockj

11 de jul. de 2016

I came into Classic Toyota not sure about when and what car I wanted, but the staff really was very friendly and helpful. Mr. Mcgill approached me when I came. Usually I hate when dealers come and harass me with a sales pitch, but Mr. Mcgill showed great patience and knowledge on how to help me with what car was perfect for me. Overall I had a great experience at Classic Toyota.

Wittmer,Stephen

5 de jul. de 2016

The entire staff at Classic Toyota was extremely curtious and professional. Our sales consultant, Shatonia Sanders, made us feel at home while she educated us on the vehicle. She was very friendly, warm and sincere. I will definately be back to do business with her in the future. The new car manager and all of the others were great as well.

Natalie Williams

28 de jun. de 2016

Mike Taylor is the best salesperson I've ever worked with. He's honest, knowledgeable, and really seems to want to help his customers out. I just bought my second vehicle from him and I would and actually already have recommended him and Classic Toyota. I've had dealings with multiple Toyota dealerships acorss the state of Texas and none even come close to Classic. No one here has ever tried to rip me off, they're always fast, and they're just friendly. I do not live in East Texas full time anymore but I always try to get my maintenance done when I'm in the area so I can get it done at Classic. I can count the number of reviews I've written on one hand but they really are that good. I just had to brag on them. Classic Toyota and Mike Taylor are the best.

Spacestation68934

27 de jun. de 2016

I purhased my car from Brent Hallford. He was very knowledgeable and really listened to what I wanted. He did his best to find the right car on his lot and called me when one with "amenities" I could afford came in. He also listened to what I knew about pricing and let me have time to think it over. If definitely recommend Classic Toyota simply because he works there.

terri1961

27 de jun. de 2016

My experience with your sales person Chris Mabry made me give your Company an A Plus. He did the one thing that so many sales people do not do. He listened ! He did not try to push me, just asked me what was important to me. He has a very good sense of humor and is down to Earth. Keep him on and he will sell the cars!Larry NullJacksonville , TX

Sparkle114

22 de jun. de 2016

This is my 4th vehicle to purchase through this dealership. The first 2 were great experiences, however, the third wasn't. I was dis-enchanted with the third vehicle and now after working with Brett Norris my faith has been restored. Brett was very attentive to my need for the proper vehicle and he worked diligently to restore my faith and to find a good dependable pre-owned car that I could afford. There were a few minor cosmetic problems that had to be addressed and he made sure they were completed and that I was happy with the vehicle. Everyone at the dealership was very friendly and helpful each time I was in their location. I plan to continue using this dealership in any future transactions and highly recommend that you contact Brett as your representative in purchasing your next vehicle.

psnewcar

21 de jun. de 2016

Great dealership! Brent Hallford was very helpful and I have highly recommended him to many people who are in the market for a vehicle!

Virginia Jalovec

16 de jun. de 2016

Mike Taylor is my salesman and has been for several years. Mike is very polite and considerate and will work with you any way he can to get you in the car you want. I have always been pleased with every deal we have made. I would definitely recommend Mike to any of my friends.

Tye samples

14 de jun. de 2016

I've had a wonderful experience with my search in looking for a vehicle The salesman, Eric Null, was informative and patient with me. was superb in providing great service throughout the process. He was genuine, helpful, I definitely recommend Classic Toyota of Tyler and Eric Null as you're go to guy about vehicles.

shanehud1

28 de oct. de 2015

My daughter picked her Mercedes from their body shop. Driving revealed a banging noise coming from the side of the car they "repaired". I looked under the car and found they had not put the plastic clips back in the rocker panel after they painted it. They claim they were already missing. Does this sound like an argument you want to have with someone charging you $2580.00 to replace a fender and repair a rocker panel? If your answer is YES, contact Matt Lawson.

elaine4567

10 de jun. de 2014

I would love to warn everyone to stay away from Classic Toyota in Tyler Texas. They have the worst customer service and they sell cars that they know are bad and they will not fix the cars even if the car is under warranty. The staff at Classic Toyota have treated me terrible. Please do not buy a car from there, they are horrible and they have treated me like a dog.

capthyatt

10 de abr. de 2014

My previous version of this post cast a dark light on this dealership, but after a recent call with the manager Phil McDaniels, that's been put aside. It seemed that it was primarily a lack of communication and standards missed that caused the bad experience during the service on our truck. They know how to fix their mistakes, which shows a lot for their dealership.

Travisalbea

29 de may. de 2012

Gary and Brandon are guys you can trust - they were knowledgeable of their vehicles as well as of their competitors, they didn't hassle us, and helped my fiance and I make the right choice for our first car

sammerrell

4 de may. de 2012

Wanted to buy a new car.....Since I live in Tyler, I went to Classic..... Did not have lots of Prius, on the lot. But I got one,Saved about $1,000.00 off MSRP.

Soresport

21 de abr. de 2012

Hideous experience! Wanted another Toyota Camry (would have been my 4th); the ignorant Carlos ignored me to convince my spouse to buy another used Prius Thank God we unloaded this unbelievable lemon. We're back to buying great Toyotas from a reputable dealer who actually listens to the customer/driver! Would never, ever do business with these folks again! They have total disregard for any driver (even if they're 20 year Toyota customers).

jrm427

30 de sep. de 2011

I brought my car in for a 60k service. I was told my brakes needed repair. I had just had this dealer repair my brakes a few months earlier and wasn't satisfied so I went to my trusted repair shop to get the brakes done. To make a long story short.I had brake rotors turned 3 times in less than a year. Two times in less than 5,000 miles.I feel this dealer makes a quick buck on their customers once they get the car into the shop. They take that opportunity to do unnecessary work and most customers blindly trust the dealers expertise.I have a hard time believing any car needs brake repairs 3 times in less than 7,000 miles.This past 12 months I spent close to $900.00 for brakes.If they hadn't sold m on their advantage package that supposedly saves me money on routine maintenance, I wouldn't take the car there again.The pre-paid oil changes I have had so far have cost me a small fortune in repairs on a car that was supposed to be "Certified pre-owned" ad checked out by them for needed repairs.

donareed

3 de jun. de 2011

purchased a used 2008 lexus rx350, recieved a good trade-in price and average decent price on the lexus. sales team, very nice, had the car detailed the next day at no charge. great service. viewed the car on fri, went home and did some research and purchased the car on sat.