TLambo

5 de nov. de 2016

David assisted while Destin was out of the office and did an outstanding job! His knowledge about the vehicle that I purchased was superb! Destin was very courteous and came to check in on the deal when he was available.This was definitely a great car buying experience.

George jacobs

5 de nov. de 2016

Fast and easy, I would definitely come back to purchase another car.

Cornrows26

4 de nov. de 2016

Buying a car could not have been more easier!! Thanks to Edwin Cruz! He has taken the time to help me and answer all my questions!! I just love how he can actually help and understand what you want and dose not just want a "sale" out of you! Clay Cooley you have one awesome worker! I'm so happy with my new car thanks Edwin Cruz!

Regina Turner

4 de nov. de 2016

Edwin Cruze was perfessonal and kept his word...I got a 2016 Chevrolet cruze!!!! Perfect with great features,and gas saver and drives great!! I'm satisfied...Everyone should ask for Edwin Cruze in Irving tx

Todd P.

3 de nov. de 2016

Most miserable buying experience in my 38 adult years. I should not have driven this used 2013 truck off the lot. I had one strict requirement when I found my vehicle online, before I drove to even think about purchasing the truck. I asked the salesman what the axle ratio was. My wife has horses and wanted a truck with more HP and torque than our current, so she could purchase a larger horse trailer. He had a choice of three ratios and gave me the one that provided the most torque and towing capacity. I was fine with the top tow, but not the lowest. I made that clear to the salesman. Two weeks after purchasing the truck, almost ready to close on a larger horse trailer for my wife, the trailer dealer informed me (after seeing the truck I drove to his dealership with to close the deal and pick up the trailer) my truck would not tow the (loaded) trailer. He proved it to me on paper and online, after looking up my truck VIN and decoding an axle code on my truck. It was the lowest axle ratio, giving me the exact same towing capacity as my old truck. The deal was not completed, of course. I phoned the salesperson. He admitted the mistake more than once and apologized, promising to "take care of me". In the following 3.5 weeks+, the I made 4 phone calls to the dealership, leaving a voicemail each time; 1 wasn't returned, 1 was returned 2 days later, 1 was returned 4 days later and the last...he said he was going out to the lot and would call me within 15 mins...was never returned, even after waiting over 2 weeks. But within only a couple days of that no call return, I realized this salesperson and dealership was not what they promise in the commercials and in person...at all, so I talked my wife into giving up her dream to purchase the larger trailer. In those conversations the salesperson and I did have, I told him my budget (what I purchased the truck for), but he only offered "deals" on a truck for $10k and more to "take care of me". I had purchased the $995 gap insurance, but he told me that was non-refundable and non-transferable. I suggested he just sent me $500 to "take care of me" and we'd call it even, but I was told there can be no refunds of any kind. I received that decision 11 days after I suggested it. Additionally, the finance person was very adamant to sell me an extended warranty. He had about 3 discounted versions of the first offer that was for one year. He told me that must estimate the purchase of the truck as Jan 1, 2013, making the warranty expired after 3 years, l since it was not August. After I purchased the truck, I found the previous owner's financial paperwork in the glove box. It was purchased new in April 2014, leaving 8 months on the manufacture's warranty. He tried to sell me a 1 year warranty on a truck with 8 months left on the manufacturer's warranty. It doesn't stop there. I had personalized license plates on my current truck. I informed the salesman and the finance person closing the deal with me the registration paperwork must be sent the County seat registration office. I had already phoned them and they said they would transfer my personalized plates themselves, if the dealership sends them the paperwork. I sent an email to the dealership's finance person, with a picture of the plate as requested, with the instructions reiterated a third time. It wasn't done. When I received a call from the dealership registration/title office, they had not done what I asked. When I explained the issue, she gave me a number to call her if I wanted an update on whether or not she would be able to make the transfer. That's right. She told me I needed to call if I wanted an update. No customer service in that department! I did call in the next 10-11 days, twice, and was told there were able to make the transfer and my new registration would be here soon. I even emailed the general manager over a week ago. From the salesman to the finance office to the registration/title office to the general manager...HORRIBLE.

Tim -Irving

2 de nov. de 2016

Took my truck in for a recall Wed. evening, Joselyn called me the next morning! Super nice! Already fixed! I picked the truck up and headed down the road. A couple hours later I went to adjust the seat and it wouldn't move. Dropped back into the service dept the next morning and talked to Amanda, also super nice, told her what was going on and she wrote it up. They drove the truck off and brought it back 5 minutes later all fixed! I never even had time to finish my free cup of coffee! I couldn't be happier!

Amber

2 de nov. de 2016

David and John were so helpful and professional! They made our car buying experience painless! We will definitely go back to them in the future and will recommend them to everyone we know!

Eric S.

2 de nov. de 2016

I worked with John Nassiff and he really made the deal work. Was able to do everything over the phone and online, walked in and signed the papers. Smoothest buying process I have ever been through. Thanks, John!

Martha Johnson

1 de nov. de 2016

Today began as a very special day for me from the early mroning wakening; it only grew better each moment by moment. You see, I've been struggling without the ability to attend church on a regular basis. But my faith kept me going with prayer and knowing God understands and promised me the desires of my heart; if only I would trust and believe and remain faithful.On 11/01/2016 I kept an appointment at Clay Cooley after being contacted the previous evening by Mr. Rufino Zamora of Clay Cooley Chevrolet in Irving, TX. Rufino was responding to an internet posting I submitted a few days ago. He offered to provide transportation to the dearlership the next day (Tuesday). I received a confirmation call from Mrs. Mayra Castaneda to state she would be coming to pick me up at the scheeduled time of 10:00 a.m. She arrived without any problem and very warmly greeted me with a smile and firm handshake; that assured me this day will be very memorable. I wasexpecting the normal run around, most people or shall I say have shared with me they've encountered at a few dearlerships around town. NO I walked into a professional, friendly and clean environment where I could tell immediately this is where it will begin and end. The process was so seamless from the time Mayra went and picked the car, after asking questions about my lifestyle and prefereces; until she handed me a key and said "hold onto to this". Little did I know (but Mayra did) this would bring tears to my eyes within an hour or so. CLAPPING HANDS FROM RUFINO caught my attention and I began to mist up, cautiously mind you. It is really happening my this time. I met and hugged a wonderful guy, Derek that made it all happen by speaking on my behalf to several financial instiitutions to give me a SECOND CHANCE! Thanks Derek. I GUESS WHAT i'M TRYING TO SAY THAT IF YOU WANT TO PURCHASE A CAR AND DRIVE AWAY FEELING YOU'RE THE ONLY PERSON OR CAR THAT WAS SOLD TODAY; THEN GO TO CLAY COOLEY CHEVROLET. THANKS AND GOD BLESSINGS TO MAYRA, RUDINO, DEREK AND LAST BUT NOT LEAST MO. LIFETIME MEMBER OF CLAY COOLEY, I SHOPPED HERE FIRST AND THANK GOD I DID!!!!!!!!!!!!!!!!!!

Sam

1 de nov. de 2016

I came in for my regular service and was told that it would take longer than expected considering my vehicle is not a chevy. Joselyn Puente is definitely an honest and beautiful person. I will return to service my vehicle with her!

Linda O

31 de oct. de 2016

Came in for an oil change and I just received great customer service! God bless and protect you for all you do!

Debbie

30 de oct. de 2016

I highly recommend Clay Cooley Chevrolet and especially Roland who gave me me great customer service, a great deal, and who continues to make sure I am completely satisfied.

Nathan Long

28 de oct. de 2016

As a customer you expect to come in the store/shop whichever the case may be, and get outstanding service. Unfortunately, a lot of businesses don't live up to those standards. Well today was not the case, Joselyn was my service advisor and answered every question I had at the best of her ability. She was a genuine sweetheart the whole time and cared about my concerns with what needed to be done. It's people like her that make all these corporations successful. I will most certainly be coming back for business just because of her. And hopefully my friends and family will come too once I tell them about this.

Happy mom

27 de oct. de 2016

Akin was outstanding in service got in and out fast, super impressed. They have changed the way they handle customers, GREAT CUSTOMER SERVICE !

Randy T.

26 de oct. de 2016

The guys at Clay Cooley were great! Derrick Mills, Bobby Heck and Mo in finance treated me with great respect for my time. I told Derrick what I was wanting to do and he jumped to it to make it happen. Then Bobby took all of my info as Derrick put together a deal we agreed to the deal and Mo took it from there. I was in a hurry and couldn't spend all day at the dealership and they handled things quickly and I was on my way with my new truck. Thanks

Ken and Melody

26 de oct. de 2016

We just purchased a new truck. We called first and spoke to Alberto Flores. From the start, he went out of his way to help us and to make sure they had everything we were looking for. It was late when we got to the dealership, but our "team" stuck it out with us until the end! Thank you Jane, for being so tech savvy AND sweet, even as late as it was! And thanks to Derek for helping with the discounts and Daniel with the financing! You can tell that GREAT customer service is a priority at Clay Cooley!

Micaela

26 de oct. de 2016

I had the best experience. I am completely in love with my new Malibu. David Portillo made the experience great. He was so thorough with everything and made sure I was content with it all. He is the most professional and knowledgeable salesman I've come across. I highly recommend coming here and going to David so you can come out as happy as I did in your new car!

Erica Ceja

25 de oct. de 2016

Orlando Orlando Orlando Orlando Orlando is the best!!

Hector Delgado

22 de oct. de 2016

Rufino and Mo did a tremendous job with the process of helping me find the ideal vehicle at a great price!

Doneshia Franklin

20 de oct. de 2016

Orlando H.Made a believer out of me in the market of looking for a used vehicle from a big name company I've always purchased my vehicles from used mom and pops car lots called Orlando at 10:30 am told him my budget around 4:30p he called and had my deal set up buying process went smoothly with no money down and a 2017 malibu and on top of that my discount was used from me being a GM employee thanks Orlando your a great guy made my buying process easy your my official car salesman wish I could give you 10 stars

Barry Scott Brown

19 de oct. de 2016

Loved working with Rich &Gabby Good Employ s A+ rating. lrving store airport freeway Texas

Paulett Kelly

19 de oct. de 2016

I am a single mother and have been through a lot these past few months , nothing is harder then buying a car . I really appreciate Adrian cause he was patient with me cause I was upset and mad at all dealers and he took his time with me and assured me I was in good hands and after looking for a car helped me get into a car that fit all my needs the one thing I will say is bring some snacks and be patient and trust in this dealership cause they did something for me and family no one else would , made me feel like I was priority even when I wasn't so pleasant he was still kind . So if your looking for a great deal you have come to the right place . Be patient and trust these men and woman here cause you i the best hands . Thank you Adriana for your help....

Gerardo

12 de oct. de 2016

good experience in clay cooley Regi did a great job

Befree

8 de oct. de 2016

I bought a Cadallac Escalade recently and overall I was really happy with the process. I purchased it online and never went in to see the car but I worked with Bobby Heck and he was able to meet all of my needs in a timely manner. He consistently kept me in the loop and explained to me what steps needed to be taken. All my needs were met and service was great and professional.

Kim Voorheis

8 de oct. de 2016

I came in to see if I could lower my payments on my current car that I bought from here. I met Rufino and we talked for a little while. Then he showed me a yellow 2016 Chevy Sonic. At first there is no way that I am going to drive a yellow car! Well my mind was changed!! I love that little yellow car! Rufino is the best! Very patient with a customer that wasn't sure what I wanted to do! I came back tonight to finalize everything and Mo was the finance man that helped me! He was great! I wasn't nervous to ask him anything. I will definitely be a repeat customer!! :)

Carrie j Bell

1 de oct. de 2016

EDWIN IS A VERY GOOD GUY AND HE WAS EXCELLENT!! OUTSTANDING SALESMAN.

Maria Berzoza

21 de sep. de 2016

this my second year coming in for service for my girl(my Camaro) and every time it has been great! I will come back in 6 mos

Brittany

20 de sep. de 2016

They got my oil changed so fast and they even washed my car.

Elizabeth

20 de sep. de 2016

My car had a recall I brought it here and it took a couple of hours to get things handled. Staff was friendly and explained things to me very well.

Brittney

19 de sep. de 2016

I was unhappy at first but after speaking with the service manager Jay he cleared everything up. It was a simple miscommunication that was handled with good customer service and patience. I'd recommend for people to come here because even when they make a mistake they own it and go above and beyond to fix it. And I got my car washed for free

Kristie Johnson

19 de sep. de 2016

The service is so much quicker and the staff is very hospitable.

Nancy

17 de sep. de 2016

Oil change was quick, my service advisor was very helpful and I was thrilled to find out they wash your car. I will be back.

Tesha

17 de sep. de 2016

My previous car was totaled due to a car accident and so I was shopping around for another vehicle. I had spoken to numerous dealerships and even visited a few and each one told me no and that it would be impossible to even finance me for an used vehicle. I had given until up something told me to try one more dealership- Clay Cooley. I called and spoke to Augustine Gomez. From there, my car shopping experience went from a negative to a positive. His excellent customer service landed me into a 2016 Chevy!!! I couldn't believe it. I am so thankful that I decided to give this dealership a chance because they truly changed my car buying experience and put a smile on my face!!!!

Joanna

16 de sep. de 2016

It was my first time coming here. I'm new to the area. It was a great experience, their staff was so friendly and helpful. I'll be back for sure.

Francisco Manriqe

16 de sep. de 2016

Great experience good service friendly employees I'm recommend Clay CooleyChevrolet..

Alberto

16 de sep. de 2016

Overall good experience and service was good. Car wash service was backed up but when I got it back it was perfect. No complaints.

Vannessa

15 de sep. de 2016

Service was way quicker than I expected. Will be back for my next oil change.

Cole Gilliam

13 de sep. de 2016

They were helpful and more ways than I expected. They even washed my car at no cost to me.

David

13 de sep. de 2016

They were very helpful and got it done fast. And they washed my car nicely.

Laura Walters

13 de sep. de 2016

I came in for an oil change and a tire rotation that i thought is was going to be done with out asking, but i did had to ask

Milagros Torres

12 de sep. de 2016

came in for an oil change everything was great except for the time i had to wait too long on the phone

Veronica Jaime

12 de sep. de 2016

Overall Great service and I'm very pleased with your personel here.

kwanza Lewis

11 de sep. de 2016

VERY FRIENDLY AND KNOWLEDGEABLE. ALEX KEPT ME INFORMED, SHE WENT OUT OF HER WAY TO MAKE SURE I WAS SATISFIED.

Sabrina Perez

10 de sep. de 2016

Quick and easy service. Friendly staff and I will be returning

Daniel Workineh

10 de sep. de 2016

Everything was great. I'll be back again. Come See Clay.

Rick Thornton

10 de sep. de 2016

I brought my Silverado in because of a check engine light, come to find out it was a oxygen sensor. My Service Advisor Matt was very helpful and professional- he kept me very informed during the repair process. I'll be back!

CARLOS ROBLES

10 de sep. de 2016

BROUGHT MY TRUCK IN FOR A RECALL ON THE SEATBELT, MY ADVISOR SHERRY WAS VERY HELPFUL AND KEPT ME WELL INFORMED THRU OUT THE WHOLE PROCESS- COME OVER TO CLAY COOLEY CHEVROLET AND ASK FOR SHERRY- SHE WILL TAKE CARE OF YOU! I'LL BE BACK FOR SERVICE SOON.

TARA WILLIAMS

10 de sep. de 2016

I HAD A GOOD EXPERIENCE WITH CLAY COOLEY CHEVROLET TODAY! HAS A QUICK OIL CHANGE WITH A GREAT ADVISOR NAMED AMANDA--- THEY ORDERED ME SOME LOCKING NUTS SO I WILL BE BACK SOON FOR MORE SERVICE. COME SEE CLAY YA'LL!!

TAVIONNE WALKER

10 de sep. de 2016

STOPPED IN TODAY FOR MY FIRST OIL CHANGE-- GREETED RIGHT AWAY BY PENNY. 35 MINUTES LATER I WAS ON MY WAY HOME. I WILL BE BACK TO CLAY COOLEY CHEVROLET FOR ALL MY SERVICE.

Kameron Ruiz

9 de sep. de 2016

We came here to meet with Kaleb Garcia and he introduced us to Richard Herrera. The entire experience was seamless and smooth. The customer service and professionalism was unparalleled to other dealership that we had visited. We will definitely be back to buy again!

Tamara Johnson

9 de sep. de 2016

It was a good experience, no complaints. Their staff is efficient and friendly. Come See clay

Ed and Kristi S.

9 de sep. de 2016

These guys were very easy to get a deal done with. Not a lot of going back and forth. The salesman Augustine didn't pressure us. Overall a great experience. Now we're proud owners of a Silverado 2500 HD!

Taverner Wiwwooley

9 de sep. de 2016

"Shop me first shop me last-Either way come see clay". This is my third car from here so I am very pleased and hydrated!

Elder Covington

9 de sep. de 2016

Came in with a concern on my skid plate, Brian and Amanda had me in and out. Best service experience in the area.

Jose Ochoa

9 de sep. de 2016

great service as usual i keep sending my friends and family to this place, ill be back in 4 mos

Richard Gillespie Jr.

9 de sep. de 2016

Nice employees that took care of me, told me it would be two hours and ended up being one.

James Nichols

9 de sep. de 2016

Just another oil change at clay cooley. We will be back in 5000 miles, Experience good as always.

ERNESTO GOMEZ

9 de sep. de 2016

Rufino Zamora listen to everything I was looking for in my Corvette. He made the buying process fast. Had my Corvette ready for me when I pulled up. I would recommend him to anyone that is looking to purchase a vehicle. GO SEE RUFINO ZAMORA.

Ashley Bush

8 de sep. de 2016

Rufino Zamora was a excellent sales guy, very knowledgeable and would recommend him to family and friend. If you want a nice car he's your guy

AMANDA RODRIGUEZ

8 de sep. de 2016

CAME IN FOR THE WARRANTY WORK AFTER WORK AND IT WAS A GREAT EXPERIENCE ILL BE BACK IN AT 20K

Ingrid Rodriguez

8 de sep. de 2016

Great experience. Very Helpful. Def. recommend.

Lorena Parker

8 de sep. de 2016

Customers service was excellent. Matt help with gettting my car taken care of and Bernice help with my rental..

anthony hightower

8 de sep. de 2016

good reviews ..they let me know what was going on with my truck...Thanks!

Quenesha Jessie

8 de sep. de 2016

Amanda was a great service rep.. I came in on my lunch and didnt have much time to spare and she got me squared away within 30 minutes. Need more people like her great attitude, hospitality and over all making sure I was taken care of by all means. Thanks alot and I look forward to seeing you on my next visit

Jenette Ortiz

8 de sep. de 2016

Everything was great they told us an estimated time and we're done in that time frame. We will be back in 5000 miles.

JUANET MURRILLE

8 de sep. de 2016

RUFINO ZAMORA WAS MY SALEMAN HE DID A GREAT JOB DURNIG OUR PURCHASE. I WOULD HIGHLY RECOMMEND HIM NOT ONLY TO FRIENDS AND FAMILY BUT TO ANYONE THAT I COME ACROSS LOOKING FOR A GREAT DEAL. I WANT TO THANK CLAY COOLEY CHEVROLET'S AND MY SALESMAN.

K.Silar

7 de sep. de 2016

Edward really worked for me an didnt stop even though i wanted to and did mentally....Overall he made it work an I am a proud new owner of a 2016 chevy malibu

KALEB GARCIA

7 de sep. de 2016

KARLA AT CLAY COOLEY CHEVY WAS VERY PROFESSIONAL. I WOULD RECOMMEND HER AND THIS DEALER SHIP.

Kensley Cunnungha

7 de sep. de 2016

Destin was a polite sales man he was eager to help and get everything resolved. He acted as a true professional.

JOANN CARRELL

5 de sep. de 2016

RAY AGHA THE SALES PERSON WAS AWESOME! EVERYBODY WAS COOL!

Pedro Chavez

3 de sep. de 2016

RUFINO IS A GREAT SALES MAN. IM VERY HAPPY WITH MY SILVERADO. EVERY ONE IS VERY PROFESSIONAL. I'LL COME BACK TO PURCHASE ANOTHER VEHICLE.

James Watts

3 de sep. de 2016

Eric was awesome this has definetly been a great car experience. Every one made every way to make our car buying possible!

J

31 de ago. de 2016

Bought a used Chevy recently. Within the first two months of ownership I have replaced the battery ($150), the wipers ($30), and the brake pads ($60). I know this is a used car, but maybe a nice dealership could help out with this. Even if they don't you would expect to get a straight answer from the salesman on the issue. Orlando Hewitt (salesman) seemed very helpful while selling the car, and after the sale. Until I contacted him with the issues. Now he will not respond to my emails.

J

31 de ago. de 2016

Bought a used Chevy recently. Within the first two months of ownership I have replaced the battery ($150), the wipers ($30), and the brake pads ($60). I know this is a used car, but maybe a nice dealership could help out with this. Even if they don't you would expect to get a straight answer from the salesman on the issue. Orlando Hewitt (salesman) seemed very helpful while selling the car, and after the sale. Until I contacted him with the issues. Now he will not respond to my emails.

Rigo Canales

31 de ago. de 2016

this is my first time coming in to Clay Cooley Service department, had a great experience ill be back in 5k

BeAnnka Conley

31 de ago. de 2016

My first experience at the service department at Clay Cooley Chevrolet and it was a great experience.

Alissa Wyatt

31 de ago. de 2016

Quick and wonderful! Service was very timely and pain-free

WITT RICHARD

31 de ago. de 2016

CAME IN FOR AN OIL CHANGE AND COUPLE OF THINGS UNDER WARRANTY

JaKayla

29 de ago. de 2016

Roland Lynn and Aaron Justice were awesome! Although a lengthy process, they made it worthwhile.

Sammie Howard

27 de ago. de 2016

I recommend Chris Hurst he is an outstanding sales man

Bren Banda

27 de ago. de 2016

I had a full detail on my car today--- it took a little longer than I expected but the staff here at Clay Cooley Chevrolet made my wait fun and entertaining! Its nice to see a manager and her staff always smiling it makes the wait a little easier. I'll be back for an oil change soon--- thanks Cooley Chevrolet!

Jackie Jay

27 de ago. de 2016

I stopped by Clay Cooley Chevrolet today to see if they could fit me in for a quick oil change, as soon as I pulled up I was greeted by Penny who was very nice and introduced me to my advisor Cody. 45 minutes later I was on my way... I'll definitely be back for my next service!

Lena Martinez

27 de ago. de 2016

I just wanted to give a shot out to the Clay Cooley Parts Dept. Braxton was very helpful and courteous... we will be back for sure!

Clara Martinez

27 de ago. de 2016

I came in as a walk in and had an estimated wait of 2 hours but they got it done in less than an hour

Lashaun Cay

27 de ago. de 2016

i was a walkin and they took care me fast and Josilyn was great, friendly and fast

Kenya Mobley

27 de ago. de 2016

I went to Don Davis because I'm closer but the repairs I got at clay cooley were less than the part from them. I was coming here anyway for my service and I will definitely be back.

Ashok Kumar Nageswara Rao

27 de ago. de 2016

Sherry was really prompt and explained everything, thank you ill be back 5 mos

Leroy Shelly

27 de ago. de 2016

Being coming for the last 6 years Clay sold me my Sonic made me an great offer

Beatrice Kamau

27 de ago. de 2016

I came in to get my brakes done and Amanda took care of me and she was great

Eduardo Gomez

27 de ago. de 2016

excellent customer service an acuracy as always, ill be back in 3 mos great job Cherry

Kristian Lianger

26 de ago. de 2016

Rufino was my sale's person he did a great job getting me the vehicle I wanted, i would so recommend Clay Cooley Chevrolet and if you looking for a great sale's person ask for Rufino

Brage Ringheim Dybdahl

26 de ago. de 2016

RUFINO GAVE ME GOOD SERVICE. I REALLY ENJOYED THE TEST DRIVE. LOVE AT FIRST TEST DRIVE!

Lashanda Morris

26 de ago. de 2016

DAVID PORTILLO DID EXACTLY WHAT HE SAID HE WOULD DO. IN AND OUT IN AN HOUR :)

julissa

25 de ago. de 2016

i love clay cooley great jjob i would so recommend it

David Holley-Gates

25 de ago. de 2016

this is my 3rd oil change on my camaro and it has been great as usual, i'll be back for my 4th thank you Amanda

Shiree Gillespie

25 de ago. de 2016

this is my first oil change on my Malibu, Joselyn was great ill be 5k

Jerry Covington

25 de ago. de 2016

they took care promptly as usual been coming here for the last 2 years and excelent service thank you

Natasha Stringfellow

25 de ago. de 2016

I came in and it took longer than what they said they would in total 5 hours over i missed work as well!!!

Cristobal Vasquez

25 de ago. de 2016

i came in to change the oil and replace the cylinder on the lock on driver

Corine Wallace

25 de ago. de 2016

great service A1 hospitality!! this my 5th time and ill be back for my 6th!

Charles Op

24 de ago. de 2016

so i came in to get my vehicle serviced Sherry took care of me and i got to drive a courtesy vehicle for the whole time! with no charge

Luis Refugio Calzada

24 de ago. de 2016

came in for my inspection and in and out going home in 15-20 minutes!

Melvin Caraway

24 de ago. de 2016

I came in for an electrical problem and it got fixed and my service Sherry was great!contact me through dealer

Jelisia Dixon

24 de ago. de 2016

Customer Service was excellent!! The service adviser Tim was very knowledgeable about my car and answered any questions I had. I really appreciate him breaking everything down so that I could understand what they didn't explain to me when I purchased my car. Everyone I came in contact with was very helpful. I will now be able to take better care of My Chevy Trax because of him and JR!

janie pennie

23 de ago. de 2016

I visited Clay Cooley this Weekend!!!! This Dealership is amazing!!! I was able to use the same salesman that sold me my last vehicle!! Orlando Hewitt..This Young Man is so dedicated to his job. He made us feel so comfortable and treated us with with so much respect!!! The finance Guys, Ben and Dave treated us like Family!! It was a pleasant experience and I have recommended them to several people!! It does not matter how bad or good your credit score is, You will leave in a new vehicle!!!!! This is my third vehicle from them and I am pleased as punch! Orlando has been there at least 6 years! It says a lot for the company to have a salesperson that long and Loyal!!!! J.Pennie

Israel Benitez

22 de ago. de 2016

Amanda was informative with an excellent attitude. She kept me informed along the way. The turn around time was better than expected.

Tino Netters

22 de ago. de 2016

Timeliness was amazing, received my car quicker than expected. thank Amanda

Crystal Young

22 de ago. de 2016

Amanda was extremely pleasant and even took the time to get my 10 month old a couple toys out of the car which i forgot ...it's always a pleasant experience coming here thank you clay cooley chevrolet!

Patricio Rocha

20 de ago. de 2016

I had a tire replaced at the Clay Cooley Service dept today. Penni took care of me and kept me informed on the progress of the repair. Come see Clay-- but ask for Penni.

Brittany Sloan

20 de ago. de 2016

My technician was Cody and he was great! Nice, friendly and showed a sense or urgency. I loved the ease of service and the quality of the services given. I will come back every time i need service on my car.

Wilbur Lewis Nesbitt

20 de ago. de 2016

so have been coming for the last 2 years and ill come back when i reach my 29k

Roberta Ortega

20 de ago. de 2016

Had a oil change done this morning at Clay Cooley... good and fast service! Thanks Penni and Cody!

Eliza Coranado

20 de ago. de 2016

I received fast service on my oil change today at Clay Cooley Chevrolet---- thanks Cody!

MARQUIST COX

20 de ago. de 2016

GREAT EXPERIENCE FOR BEING A NEW BUYER. LOOKING FOWARD TO GET MY NEXT CAR THROUGH THEM.

Journey2418

19 de ago. de 2016

Just want to give a feed back to Chase Bradley ..he is an excellent person treat me like a Family..no stress..he go over beyond my expectation..I will recomend this Dealer to all my friends and family..

Lourdes Ontiveros

19 de ago. de 2016

After a very bad climate taking us one hour and 15 minutes to get here they Jorge Galindo and Heriberto Reyes were kind enough to do my oil change even though they were already closing. Amanda was very helpful in getting us in and out. I thank them very much for taking care of us and helping us get things together. they deserve a high five.....Thank you very much for helping us to this three persons especially...

Rikaya Davis

19 de ago. de 2016

Amanda kept me updated on everything that was going on with my car and helped clarify the things i needed to get done today.

Troy Betts

19 de ago. de 2016

Very friendly and was able to work with me on pricing.

Trinidad Rubio

19 de ago. de 2016

Always bring my vehicles to Clay Cooley Chevrolet Cody and Amanda have been excellent.

Laura Ledbetter

19 de ago. de 2016

I was recently in to ask a few questions about some problems I was having with an older Chevy I'm restoring and had the pleasure of dealing with a young lady named Amanda in their service department she was able to answer all of my questions and was able to help me determine where my problem was with the loss of power I was experiencing.. I will definitely be using them from now on and would recommend them highly , very pleasant and knowledgeable staff

Ronald Allen

19 de ago. de 2016

Car was taken back quickly and minor repair taken care of in a timely manner and price quoted was what was charged.

Beverly Kraemer

19 de ago. de 2016

came in for an oil change and a battery wire and everything came out great ill be back in 5 months

Tesha S.

19 de ago. de 2016

I purchased my vehicle in July 2016. My previous car was totaled due to an auto collision and I was basically prepared to settle for an used vehicle because that's what the other dealerships told me while I was car shopping. Little did I know, Clay Cooley had me driving off in a 2016 Chevy Cruze. I couldn't be more happier with my experience with them!

Ruben Nunez

19 de ago. de 2016

Friendly helpful staff! Would come back to clay Cooley Chevrolet. Matt was excellent and addressed all concerns.

Jaime Villetas

18 de ago. de 2016

Came in for a quick service and mentioned shaking in the front end. Found out I needed alignment decent turn around time. Amanda Y took care of me and kept me informed along the way.

Jcqueline Kay Jackson

18 de ago. de 2016

I Jacqueline Jackson have had a great experience each time I have attended.

FAUSTO JIMENEZ

18 de ago. de 2016

WE HAD A GOOD SERVICE AND THE Y WERE REALLY FRIENDLY.

rhonda bartlett

17 de ago. de 2016

check my truck and maybe do repairs matt was awesome

Larrisa Jones

17 de ago. de 2016

came in for a door issue, they got it fix and im going home!

Trena Wiley

17 de ago. de 2016

every thing was good, I will recommend you to come and see Matt

Tracy Macias

17 de ago. de 2016

Great customer service. From the time I dropped off my vehicle I was greeted with great service. The people at the front desk where awesome with a friendly smile every time I came. The rental car process was easy and to top it off my car was returned a day in advance.Tracy M.

Carlos Camacho

17 de ago. de 2016

They treated me with an excellent service. come see David Portillo

James Soliz

17 de ago. de 2016

I came in to review buying options and I came in thinking that I would have to settle for something other than an LTZ package. Clay cooley staff guided me through the financing options and showed me that I could walk out the same day with an Ltz.

Paulita Sustaita

16 de ago. de 2016

I bought a Silverado on Saturday over at Clay Cooley Chevrolet. Fastest and easiest car buying experience. David Portillo was great and the finance department took excellent care of me. Awesome day and I love my new 2016

lavartist sheppard

13 de ago. de 2016

first oil change had a great exprience will come back for a second oil change

Monica Lopez

13 de ago. de 2016

came in for a tire rotation and they told and hour and 2o minutes later, Im going home thank you

Retunda Mcknight

13 de ago. de 2016

My first experience at Clay Cooley Service Department.. I want EVERYONE to come see Clay he will take care of you..Just like he took care of me.

Damon

13 de ago. de 2016

I want to thank Erin Lloyd who has an awesome hard working, dedicated caring team under her. She has shown nothing but the highest quality of service. Also I want to thank Sherry Parker, Micheal Crowe and J.R. Reza . The is nothing fake or phony about their dedication to us the customers. I can't forget Ciara Financial who is dedicated and understanding to our concerns. The only thing left to say is "COME SEE CLAY!!!!!"

Juan Cheu

13 de ago. de 2016

I have a chevy silverado and a malibu and i have been comong to this deaership for the past three years and they provide outsranding customer service

Fred

13 de ago. de 2016

Major service work on my 1999 suburban, everyone was helpful Tim, John, and Penny. I had some bad experiences before, now they are so helpful and happy. Pulled in with the idea of just getting a price and then going to Classic. I meet John in the drive told him I had questions and how much. He said he isn't the expert but he had many that can answer my question. I was Like oh here comes the the dollar signs. I meet Roger, he explained the problems in my truck and what we needed to do, Tim was right behind him saying lets get a full diagnosis so we can check everything. I was taken back to waiting area to cool off. Then Penny came by and kept asking if there was anything she can do to make her wait more comfortable. This was a pleasure, actually made me feel very important. Then John and Roger came in and said there are some problems and Roger would explain them, He did in terms I could understand. It was a Pleasure and made me feel I could relax and trust them. Tim came in and told me the total and I said do it all. Great people and love the attention. Neve did this but I do Plan on referring people there

BellaC

13 de ago. de 2016

These guys have horrible customer service ! I made payment arrangements for the 12 of the month to have the funds automatically drafted out of the account. My payment was not processed so I called in to make the payment over the phone. Apparently they were having issues with their power, a 8 wheeler knocked a power line. So I call back a hr later and finally speak to someone, I informed him my phone was on 6% and my car was not starting and it was making a beeping noise, he stated my payment was late and once I make the payment they would turn it back on. I asked him did he see anything in the notes about my scheduled payment arrangement, he then states to me we should not talk much because my phone will die, & then goes on to say he doesn't see a arrangement. So he processed the payment and continued to reset the gps I try to turn it doesn't work he says wait a little while and try so still no luck. He then says he's gonna call the company that the gps is manufactured with to have them restart. Time goes on and I get a charger call them back and he says he couldn't get in touch with them. I ask to speak to a supervisor, the supervisior basically gets on the line and says my gps was never disabled and that maybe it's my battery. Keeping in mind the car was making the signature Ciara finicial services beeping noise when they are gonna turn your car off. That's what the receptionist informed me off when I was being transferred. So the supervisior Chris stated the gps was never turn off and they would have it towed first thing in the morning. So I called in this morning to speak to service first I got transferred 4 times then someone picked the line up and hung up in my face. I called back got to service she said my car is not there and there is no ticket for a driver to get my car. I then requested to speak to finical service the representative I finally got took ownership of the problem and stated the driver was in Dallas and they would not be able to pick my car up for a couple of hours. I'm just so upset if they would have had the arrangement correctly noted in the account this would have never happened. I have never been treated so badly. And I'm paying them money and this is how they treat their customers. I will never do business with clay Cooley ever again until he changes his finicial company or they hire new people with better service!

Pastor fred

12 de ago. de 2016

I do not know what happened at the service dept. In the past I was always ignored, I came in and waited. I kept saying I was going to go somewhere else. Much to my surprise this time around it was all different. Sherry has always been attitive to my needs, but this time a gentlemen from Corp was there. I was surprised. I pulled in and right away was escorted to the waiting room due to the heat. Yes I was hot my A/C was not functioning. Needless to say Jon made sure i was comfortable and made sure I had water. 3 mins later Sherry came in and told me what they were going to do and would keep me informed... Not at all what the past experiences were like. Then Jon showed up and told me what they were going to do, strange but he did the same to everyone that was waiting. I told Jon I do not have time to wait because of some work I needed to do for my sermon Sunday, he said "no problem we have a business center, because in todays hustle and bustle we like to accommodate our Customers" Again I was in shock to the Attention. Not at all what I had done to me in previous times. I dont know if Mr. Cooley knows the great new changes at his Chevy Store, so I decided to go to his web site and let him know. Thank You Sherry, Erin, and Jon from Chicago. I plan on Telling everyone at at Congregation the way i was treated. Praise God and Thank YouFredP.S. Mr. Cooley, as a customer I truly appreciated the constant information about my car progress, last time I was there no one cared for hours till I asked.

Rafae Agha

12 de ago. de 2016

it was quick and easy! in and out in an hour! Ray Was Absolutely great.

Jose Guerrero

9 de ago. de 2016

This is my 3RD oil change and the service is great i always recommend it to all my friends and Family

Patty Vazquez

9 de ago. de 2016

I have 5 cars and this is the place for me! So my oil changes are done here every time! I always recommend them to all my friends and family!

Ethan Bissbort

8 de ago. de 2016

I am a first time car buyer and I had a great experience. Everyone here took very well care of me through every step. Andrew got me a great deal. Never had an issue with any of the paper work. Everything was easy and well explained.

Rafael Sanchez

7 de ago. de 2016

Ray did a good job and got us a new 2016 Chevrolet Malibu.

Christina Vasquez

6 de ago. de 2016

Great service with Rufino he did an amazing job helping us out. I will recommend everybody to come to Clay Cooley.

Cheritte Green

6 de ago. de 2016

I love my sales person chris. Every one in the dealership made me feel very confortable and didn't pressure me.

Richard Hernandez

5 de ago. de 2016

Everybody was friendly and they pay attention to us. they are fiendly and assisted me through the entire puchasing process.

Jason and Nichole Cudd

4 de ago. de 2016

They are all very friendly, and helpful. They go above and beyond customer service. Rufino Zamora he went above his duties to get us what we needed.

Armonte Brim

3 de ago. de 2016

I worked with Marcus Green and he was able to give me the exact car that I wanted with lower interest rates and payments than other dealerships that I went to. He was honest and didn't try to push the car on me like other dealerships.

Breanna Franklin

2 de ago. de 2016

Professional, Courteous, willingness to help and they treat me like a friend.

Matmartin09

2 de ago. de 2016

Once they get you out the door after the sale, they do not care about you. I sat in their lobby for an hour waiting on a finance rep because I needed some help regarding my warranty and gap coverage but they ignored me. I called for a week leaving messages that were never returned. This is how they treat paying customers.

Gail Harris

31 de jul. de 2016

I have the most amazing salesperson.....Derek Mills at Clay Cooley Chevy. Derek began working with me about a year ago when I purchased a car. He listened to what I wanted in a vehicle and provided me with more than I expected. He advised me to call him if I had any issues. I begin experiencing some issues with the car so I called Derek to see if I had any options. He quickly advised me to bring the car in and put me in a loaner. After carefully consideration about to do with my vehicle, I worked with Derek and once again, he delivered above my expectations. He was able to put me in a 2014 Malibu with 4300 miles on it. Derek really cares about his customers and will do what needs to be done to satisfy them. I will refer all my friends and family to Derek as I will purchase my next vehicle to him.

Anahi

30 de jul. de 2016

It was a great experience. It's our first purchase.

Patricia Soto

30 de jul. de 2016

Great customer service. Every one was nice they made sure I was helped. Agustine was awesome and has a great humor, he is quick. I came in looking for something specific and he got it for me.

Silvia Perez

29 de jul. de 2016

Great experience very friendly and that's why we are here for our second Chevrolet thank you Andrew

Maria RIvas

28 de jul. de 2016

Devin was very helpful and made the process very easy and quick! Mayra was very nice and made sure I knew all the details of my vehicle!

Karen Williams

28 de jul. de 2016

Great experience in Clay Cooley Alberto did a great job

Anita Woods

25 de jul. de 2016

I had a great experience in Clay Cooley Chevrolet Brandon did a great job

David Johns

23 de jul. de 2016

i just purchase a brand new silverado from Roland hes a great sales person

Alberto Bazan

23 de jul. de 2016

Clay Cooley was a great experience Edwin did a great job

Maria Ruiz

21 de jul. de 2016

Every one in this dealership were so nice to me especially Jason. He helped me get a good deal.

Renee

17 de jul. de 2016

I came in and had such amazing service. Roland , Ms Garcia and Mayra were all just great. This experience will definetely make me send all my friends. Thank you

Judy Blanton

17 de jul. de 2016

Andrew Hawkins was helpful and totally met my financial auto needs.

Jeff

16 de jul. de 2016

I went to Clay Cooley's after visiting some other dealerships (including Mercedes-Benz) and really liked the Camaro SS. Brandon, Chris and Brad all found a way to make the experience easy, affordable and pleasant for me and they even let me take the Camaro home and come back a week later with the down payment! The 2016 Camaro SS is an amazing machine and it is not just a muscle car; it has many luxury and safety features included. I highly recommend coming into Clay Cooley Chevrolet and seeing Brandon; he will hook you up! I also recommend working with Chris and Brad as they were also very helpful during my experience. I even had an issue after I left the dealership and Brandon was able to help me right away with it. Excellent customer service here! Plus, they do not pressure you...they wanted to make sure that I absolutely could afford this car before I signed the paperwork! Great guys! Come see them!

Silvia Alvarez

16 de jul. de 2016

Everybody is pretty nice, we got a good service. Now we are driving home a new 2016 Chevy Cruze thank you David Portillo!

Pedro Rodriguez

15 de jul. de 2016

I had a great experience. I Love my new Chevy Cruze 2016! Alex Alonso is an Amazing sales person.

cynthia whitwell

15 de jul. de 2016

i had agreat experience at clay cooley Edwin Cruz was a great sales person

Patrick Garcia

14 de jul. de 2016

Great dealership! Alonso and Mayra were very polite. I am excited to drive home my new Chevy Cruze 2016!

Jared Gossett

14 de jul. de 2016

i had a great experience in Clay cooley Chevrolet , Karla gave me a really sweet deal.

Kala Psencik

12 de jul. de 2016

Andrew was very helpful with finding a new car, and very nice. i love my new malibu! Thank you very much clay cooley!!

Henrietta Ward

12 de jul. de 2016

I just purchased a new Sonic 2016.Mr. Roland was very nice. Daniel was nice also. I will recommend this dealership!

Karylin Perez

12 de jul. de 2016

We had an excellent customer service. First time experience. David Portillo is an excellent salesperson! I give him 5 stars!

Tamtrax

11 de jul. de 2016

I left feeling wonderful at my payments and my vehicle!!! Yanell and Benjamin were excellent!

Jeffrey Parker

10 de jul. de 2016

I was going to buy a Mercedez and instead I went to Clay Cooley Chevrolet and left with a new 2016 Camaro SS. Brandon was my sales man, he gave me a very good deal! He worked very hard for several days to make sure he got a good deal for me.

Adrian Rios

10 de jul. de 2016

Ron is a great sales person. He was very concern in our needs and he helped us alot. He didn't stop helping us at all. I will recomment more family members to him.

Mark Anthony Clofer

9 de jul. de 2016

I had a wonderful time in Clay Cooley Rufino took really good care of me

Orrin Greer

9 de jul. de 2016

Me and my husband puchased a Chevrolet Silverado LTZ. The sales man Alonso Amparan was very courteous and friendly. The finance manager Ben, was very customer service oriented. Everyone is easy to work with and very nice.

Jose Cardenas

9 de jul. de 2016

Happy with everything! Happy with my 2016 Silverado. David Portillo gave me a very good deal.

phoebe picazo

9 de jul. de 2016

my experiance has been awesome,friendly & amazing!

Lashaun Cay

8 de jul. de 2016

I had an excellent experience with Clay Cooley Chevrolet!The wait was not bad at all.Erick was able to get me in a brand new 2016 Malibu at an affordable price.I will recommend all my family and friends.

Haydee Mejilla

7 de jul. de 2016

My sales person Ron, was very helpful in getting my concerns straighten. He got me a very good deal with the payments for my new 2016 Traverse. I totally recommend Clay Cooley Chevrolet!

kEVIN dAVIS

7 de jul. de 2016

I HAD AN EXCELLENT EXPERIENCE IN CLAY COOLEY CHEVROLET.RUFINO WAS VERY PROFESSIONAL AND RESPECTFUL MOST OF ALL, IT DIDN'T TAKE VERY LONG TO GET THE DEAL. I TOTALLY RECOMMEND CLAY COOLEY CHEVROLET.

Arthur Esparza

4 de jul. de 2016

well spoken was very informative and helpfull with all questions great salesman I would recommend to family and friends...

Jazzlynn Curtis

4 de jul. de 2016

came here scared and i didn't know i was going to get my car, but Brandon made it happen!

Cody zdyb

1 de jul. de 2016

Had a great time, Ana is great, loved it, in love with my new car, come see them

sylvia alvarado

25 de jun. de 2016

Was a friendly exp everyone was helpful and thank you im very happy with my purchaseThe wait was long been here seen 830 leaving at 3pm

Ahmer Qureshi

23 de jun. de 2016

Had a great experience! Anna my sales professional was on point all the time. I will recommend to all my friends and family.

Claudia Garcia

22 de jun. de 2016

It was a very good experience Edwin Cruz, he made everything nice and smooth and very patient!I will come back for my 3rd!

Manuel Ocampo

22 de jun. de 2016

It was a good experience buying my Second Camaro From Rufino Zamora and ill come back from my 3rd one!Next one is a Corvette!!!

raquel d vazquez

22 de jun. de 2016

My first new car was so excited!! Albeit had as going, looking for us a great deal.

Sandra Arellano

17 de jun. de 2016

Awesome car buying experience. Will refer and return for future car purchases!

Tavionne

6 de jun. de 2016

Everyone who help me was great. I got more than I expected the best deal and no hassel. The salesman Terrell the finance guy and the woman who showed how everything worked were great at there job

Tavionne walker

6 de jun. de 2016

Everyone that helped me was great. Don't think the process could had been any better

Deborah Chavez

2 de jun. de 2016

My experience with Clay Cooley was great! Was treated with great respect. I am excited about my new car!!!

Adrian Leal

1 de jun. de 2016

Alonso helped me immediately and took me to the Tacoma I wanted! Process was smooth sailing., and I got a great deal and they worked with me all the way.

Charriso1

31 de may. de 2016

I emailed CC from cars.com asking the true interior color of a vehicle. It took overnight for someone to respond to my request. In that time, I had already visiting a competitor in person and test drove the vehicle. Could have been a quick sale if they would had been more efficient online.

AWerm

26 de may. de 2016

Great experience shopping and buying a new car. Come see Alberto and he will get you riding in style

Racquel

26 de may. de 2016

I arrived at the dealership because I had an appointment. Upon my arrival there were "people" standing at the entrance directing you where to park. Once I parked and was out of my car I walked around their entire lot for 25 minutes and was NOT apporached by a single sales person. I returned back to my car, drove off the lot and made it to the closest stop light when I received a call from the dealership asking if I was still coming in for my appointment. I informed the lady of what had just happened and she stated she was sorry and disconnected the call. Not a good experience at ALL!!!!!!

Nedra D. Lark

26 de may. de 2016

My daughers and I have purchased three cars this year from Clay Cooley, this car dealership has made this so easy for three single woman with children, who had very little down payment money, and we had some credit problems also. But Clay Cooley Blessed us all with nice cars, that we were unable to get at any other car dealership. . THANK YOU CLAY COOLEY FAMILY i lOVE yOU!

Kevin burnham

25 de may. de 2016

Excellence experience! Theses guys will take care of you! Come see Terrell at clay Cooley

JB

22 de may. de 2016

I WAS NOT ABLE TO BUY THE TRUCK I SAW ON CARS.COM FOR THE ADVERTISED PRICE. WHEN I GOT THERE THEY HAD ADDONS LIKE WINDOW TINT AND OTHER ITEMS. I WAS DISAPPOINTED AFTER DRIVING ALL THE WAY THERE, AND NOT DRIVE HOME WITH A NEW TRUCK.

Shedron Anderson

20 de may. de 2016

Quick and easy will recommend it to all of my friends and family

Saul Ramirez

19 de may. de 2016

Over all a good process . Thanks Emanuel for helping get my new 2016 Silverado .

Alli W.

13 de may. de 2016

Great service and awesome salesmen!!!! They were very helpful and came and helped right as I walked through the door! Found a vehicle for me within 10 minutes!

Juan L

12 de may. de 2016

This dealership is about 5hr away from where I live yet that did not keep Rufino Zamora from selling me a truck. After overnighting paperwork to me, he then drove my new Silverado down south of San Antonio to my house and he drove off in my trade in vehicle!!

celia garcia

12 de may. de 2016

Had a Great experience at clay cooley Chevrolet bought a 2016 Silverado and 2016 Malibu the staff and salesman very friendly and professional. I highly recommend this dealer to all my friends and family.

Eva Tovar

12 de may. de 2016

My experience at clay clooey was the best. The people are great and are very helpful.

Shantrell Hill

11 de may. de 2016

Thought I was gonna have to be in all day but the experience was so quick. Santos got me exactly what I needed !

LuckyLibra

10 de may. de 2016

I've had the most horrible experience with Clay Cooley when I bought a car; the salesman are scammers; they tell you to keep the car for a year and you can trade for a newer car...THATS A LIE!!! the cars are over priced and no one will take them as trade due to high miles and owing to much money on them. The payment dept is the worst of them all. The supposed to be director Larry Hackett, the ops manager Chris Leija and the repo manager Sebastian are all the rudest and unprofessional ppl ive ever had to deal with at a company; Their "DIALER' calls you 25 times a day saying they can help you and they will work with you but when you call they tell you to pay or they will go pick your car up. I don't understand how that's helping customers. When my car broke down they took 3 weeks to get me my car back and I missed work for those 3 weeks and didn't get paid cause I had no ride and that almost cost me my job. All of the agents follow their leaders and are rude as well. I will never refer anyone to Clay Cooley and I will never go back there ever in life

Annet85

8 de may. de 2016

Great drals and prices....Ask for Terrell Turner he will help you!! I was only there to see and ended up.lraving with a new Malibu.

Annet

8 de may. de 2016

Great service....ask for Terrell Turner he will help you...

pedro

3 de may. de 2016

i have always been a silverado fan but a have never been i fan of the sales process, but at Clay Cooley Chevrolet the process fun and simple. GO CLAY! GO CHEVY!

Francisco

3 de may. de 2016

everyone was great. they will work to get you done. go see Edwin, and when you mention Clay Cooley make sure you throw some Respeck on his name! don't Sleep on clay! shop him first shop him last either way you gone respeck his name! :P

wonder woman

3 de may. de 2016

I have purchased plenty of cars in my life time. i knew the painstaking process that call buying a car. the back and fourth, the what if, credit this, income that. but Clay Cooley broke the chain. they went straight to business, no games and we still laugh the whole way through!

Edgar

2 de may. de 2016

i knew i came to the right place when i walk in i was greeted by every employee with a smile.

Kentrell

2 de may. de 2016

everyone at clay Cooley Chevy know how to treat people but most importantly they know how to have fun, everyone there was friendly funny but never ferocious!

Jumpman

2 de may. de 2016

got that LTZ Cruz I'm Stunting on them boys!!!!!!!!!!!!

Maria

2 de may. de 2016

what can i say, The title said it all!, great job Alberto

Rere

30 de abr. de 2016

Clay Cooley Chevrolet made my first car buying experience memorable!

Marquist

30 de abr. de 2016

Brandon was the hardest working sale person i ever seen in my life. the team was so professional and they worked hard to put me in the vehicle i wanted!

Jeff

30 de abr. de 2016

i had a great experience everyone was happy and friendly, and my sale person Augustine made the car buying process quick and painless.

Chad

23 de abr. de 2016

Roland Lynn got me in and out in a timely manner, while still providing above exceptional Service.

Lauren

23 de abr. de 2016

They worked had to put me in the right car! what more could you ask for. Take your business to Clay Cooley Chevrolet!

Cool K

20 de abr. de 2016

This was a great customer service shopping experience.

L.SHERMAN

16 de abr. de 2016

EVERYTHING WAS OK, GLAD I COULD LEAVE WITH A NICE VEHICLE.

SHARONDA

16 de abr. de 2016

I WAS PLACED IN EXACTLY WHAT I CAME IN FOR TODAY!!

Mrs.McCray

16 de abr. de 2016

JOSE CHAVEZ WAS GREAT. PERIOD!! OUT OF ALL THE DIFFERENT PLACES WE HAVE BEEN TO,THIS WAS BY FAR THE BEST!!

LIZETTE

15 de abr. de 2016

THE STAFF IS VERY FRIENDLY AND MY EXPERIENCE WAS GREAT!! #### TEAM CAMARO

DALLAS, TEXAS

13 de abr. de 2016

THIS WAS MY 1ST TIME COMING INTO CLAY COOLEY AND THE PROCESS WAS VERY QUICK AND EASY!

KIMBRA

13 de abr. de 2016

ME AND MY HUSBAND WERE OUT IN 2 HOURS, WHICH WAS GREAT!!

Confused

12 de abr. de 2016

Went to Clay Cooley Chevrolet to purchase a 2013 Ford Fiesta Titanium for the advertised price of $8995 and was told it was not on site and being repaired for a recall at a Ford dealer and would not be ready to sell for 8 weeks. Went home and checked online 2 hours later and the car price jumped to $10,777. I've bought many cars from big dealers and have never not been able to purchase the advertised vehicle or been told to buy something else. There is something not right about this dealership. Buyer beware!

DANIEL

12 de abr. de 2016

EVERY THING WAS GREAT.. KULLEN DID A GREAT JOB!!!!:)

LISA

11 de abr. de 2016

A LITTLE TIMELY, BUT KARA WAS GREAT...................................................................................

Philip

11 de abr. de 2016

GALD I CAME IN TODAY TO PURCHASE A CAR. EVERYTHING WAS OK

C.JUSTICE

9 de abr. de 2016

I LOVE A QUICK AND EASY PROCESS!! AND THAT IS EXACTLY WHAT HAPPENED FOR ME TODAY AT CLAY COOLEY!

MICHELLE

9 de abr. de 2016

MY EXPERIENCE WAS NICE AND EASY/ NO COMPLAINTS AT ALL!

MRS.GREEN

9 de abr. de 2016

EVERYTHING WAS GOOD. THE GUYS REALLY TOOK CARE OF ME!

VERONICA

9 de abr. de 2016

TODAY WE PURCHASED A 2016 SILVERADO FROM CLAY COOLEY, THE PROCESS WAS VERY SMOOTH>

Paul

7 de abr. de 2016

I want to say that my customer experience was excellent!! Ben Tunnell who works as one of the Service Managers at Clay Cooley provided me with best customer service at the Clay Cooley Chevrolet Irving that I've had since I purchased my car. He was superb and I would definitely continue to come back to Clay to have my car service there!

C.REYES

6 de abr. de 2016

PURCHASED A NEW SONIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!:)

KEKE

6 de abr. de 2016

KEN WAS AWSOME.. OUR EXPERIENCE WAS SO GOOD THAT WE EVEN LEFT WITH A BLUE CLAY COOLEY SHIRT!!!

DENISE

2 de abr. de 2016

FUN TIME THERE AT CLAY COOLEY! ALSO ENJOYED THE PICTURES

MRS. B

2 de abr. de 2016

THANKS FOR HAVING US.. EVERYTHING WAS GREAT! SERVICE DID GREAT

PRISCILLA

2 de abr. de 2016

BEYOND ECSTATIC AT THE LENGTH OF TIME I WAS THERE!!! I WILL MOST DEFINITELY SEND MY FAMILY AND FRIENDS.

Donald

2 de abr. de 2016

OVERALL THEY TOOK VERY GOOD CARE OF ME, ERIC WAS SURE THAT EVERYTHING WAS COMPLETED BEFORE I LEFT THE DEALERSHIP.

AUTUM

2 de abr. de 2016

The dealership was very helpful and was not pushy like most places. Also the process was fast and easy.

LISA

2 de abr. de 2016

EVERYONE WAS PROFESSIONAL AND CONSISTANT! CODY WAS UP FRONT AND VERY HONEST WITH ME AND MY HUSBAND.

K. SALAZAR

2 de abr. de 2016

My sister introduced me to the sales rep "KC" and he was wonderful!

Mike

30 de mar. de 2016

LEON WAS VERY HELPFUL WITH ME AND WAS DETERMINED TO PLACE ME IN A VEHICLE.

B. Vestal

30 de mar. de 2016

Thanks for being patient with me. I am thrilled to be in my new car.

Sandy

29 de mar. de 2016

Overall I am very happy with my new vehicle and i am ready to DRIVE.

BOB L

27 de mar. de 2016

"IM GOOD"... SERVICE WAS GREAT AND NO COMPLAINTS!!! ONLY COMMENT THAT I HAVE:) ...

VICTOR ALDOMA

26 de mar. de 2016

GOOD SALES AND GOOD PEOPLE!! THE PROCESS WAS ALSO SPEEDY....

Jerry K

26 de mar. de 2016

DECEMBER I WAS JUST IN TO PURCHASE MY WIFE HER CHRISTMAS PRESENT!!! TODAY WAS MY SON'S DAY!!! TEAM CLAY!!

Donald Ballard

26 de mar. de 2016

TODAY I CAME INTO CLAY TO PURCHASE 2 NEW VEHICLE FOR ME AND MY DAUGHTER. THE DEAL WAS HASSLE FREE, QUICK AND EASY!!

EILEEN JURMAN

26 de mar. de 2016

The staff is really helpful, they found exactly what i was looking for!!( gas SAVER) Also the Delivery Girls (Brittany&Sandra) were AWSOME!! They made sure me and my family left with a Smile:) Thanks Clay Cooley:)

KWeets

24 de mar. de 2016

i got an even better deal than i hoped for! I told Jose Chavez exactly what my budget was and then what my dream monthly price would be and he made it happen. i got the exact car i wanted for the exact price i wanted. i never felt pressured into buying something i didn't like or want. i never felt bullied and Jose was never impatient with me. he is definitely not a stereotypical shark type salesmen. Oh and they had the best prices for the cars i wanted, and also the most options.

Daniel Guereca

17 de mar. de 2016

came in to see a VW Golf and I got what I came in to buy Augustine was very nice and helpful, do recommend Clay Cooley Chevrolet and I'm going to recommend them to all of my friends and family

Chenai Nheta

13 de mar. de 2016

Great experience at the Clay Cooley Chevrolet. Alberto worked with me and was very friendly. I would recommend anyone to come to this dealership. They have a great service.

jose montealvo

12 de mar. de 2016

Came to get a truck had a good experience easy to deal with love them recommend them

Zayra Rodriguez

12 de mar. de 2016

Had a very great experience, very good customer service! Everybody was very nice and helped me with any questions. Love it

Tillman Hollingsworth

7 de mar. de 2016

Ask for information on a truck by email it was 9hr later that is a poor way of doing business

Jayson Ishola

4 de mar. de 2016

Would recommend buying a car here.. Marcus was great!!!! If your in the market for a car go see clay.. Excellent customer service

Mercedes baker

4 de mar. de 2016

Had a great buying experience.. Definitely would recommend buying your car here.. Come see Marcus Douglas

Michael Lipford

4 de mar. de 2016

Karla was very excellent/ helpful and very knowledgeable! She helped me get into my BRAND NEW 2016 Chevy Silverado! I LOVE my NEW truck! Had a wonderful experience! Loved the gong show at the end! Fun experience !

Natalia Feliciano

3 de mar. de 2016

Thanks to Emanuel Ramirez I got my brand New Camaro. I came to get a Malibu but ended purchasing a camaro. Recommend Clay Cooley Chevrolet for your next car purchase.

Darius

28 de feb. de 2016

This is my first car and graduation gift. I had an absolutely amazing experience. If you're looking to buy a car come HERE!!!!

luis escobedo

27 de feb. de 2016

Great service... Enjoyed looking for my new car! Ask for Alberto

Kellie

27 de feb. de 2016

Clay Cooley Chevrolet has a wonderful staff and they are very helpful in getting you what you need and want

Ralph Jefferson

27 de feb. de 2016

I recommend everybody to come clay Cooley Chevrolet ask for Leon Fast and friendly

Ashley Tamez

27 de feb. de 2016

Had a great experience buying my car Car sell person Marcus was fun come ask for him

Briana Jones

27 de feb. de 2016

Great, friendly & helpful sales team ! Roland was very patient but quick!

Ferrs235

26 de feb. de 2016

I've bought many cars from dealerships in my life. This by far has been my best experience. I would recommend everyone I know here. My sales person Jose Chavez was always very professional, thruthful, and honest. Very pleased in all the services I received here.

Alicia N

26 de feb. de 2016

Marcus was great! Come and see him. Great service all around!

Adrian Loftis

26 de feb. de 2016

Came to pick up my first Mary Kay career car with all my Mary Kay sisters! Had a great experience, best customer service ever! We got to hit the gong!!! Being at Clay Cooley just put the cherry on top of a wonderful day

The Boysen Family

25 de feb. de 2016

Very good experience, no pressure, Come and ask for Roland!

Coronel family

23 de feb. de 2016

The customer service is great yanel martinez help me with my purchase and this is a good experience me and my wife are soo hapy

Antonio O

23 de feb. de 2016

Came in for the internet special and walked out extremely happy with my purchase. Follow up for additional service has been great as well.

KB

19 de feb. de 2016

During the paperwork to purchase a vehicle, the price of the car, before TTL and everything, jumped from $16,000 to nearly $20,000. The fees were $2,500 because the car was certified and a $1,340 addendum for features such as nitrogen in the tires and paint protectant. These were not options and they were not included in the advertised price. I was told the fees were not negotiable. The GM of sales admitted there is a standard addendum from $1295-$1995 added to their vehicles. This is not included in the advertised prices. I assume my fees were much higher because this was a "flash Internet price" as they called it. Do not be fooled by their Internet prices. No other dealership I visited had these ridiculous added charges.After I sent emails to management, they attempted to solve this situation by offering to sell me any car at advertised price (every other deallership did this from the beginning), but said the vehicle I originally wanted had sold. I sent the info on the vehicle I wanted and the GM of sales(top person listed on their website) said that was fine(11am) and he would be there until 9pm. I told him I would be up there later. At 5pm, after I got a cashiers check and everything together to purchase the vehicle, I messaged him and told him I would be there shortly. He responded to tell me the vehicle I wanted had sold the day before.

Blanca Aburto

17 de feb. de 2016

Buying our truck from clay Cooley Chevrolet was the best decision ever. They made the process so easy and fast. Shout out to our sales rep Augustine, he did everything to make us feel comfortable with our purchase.

Dog7669

6 de feb. de 2016

From the beginning it was not a pleasant experience. When we agreed on a price for the car I was purchasing then went to sign the contract the amount had gone up from agreed amount. Asked about this was assured that it would be fixed. It wasn't I am to blame for not stopping there, but the dealership is to blame for stealing. I purchased a demo, was told warranty started when I took possession that is not the case, it started when they placed car in service so I lost 6 months of warranty. I will never go back to this dealership, I understand the car buying game is buyer beware, but this is just underhanded.

Cash in hand buyer

17 de ene. de 2016

Dealer communication very poor. Tried to slip in a $1295 clearcoat/interior/etching package. Sold car to someone else knowing I had offered to do a deposit days earlier.

Totally Satisfied

12 de ene. de 2016

After going thru some questionable sales at other car companies. It was refreshing to be treated like a person and not a sales quota. The sales rep on Carl Rd , in Irving ,worked with me and found me the best fit for my budget. I am so happy with my car and the purchasing process of buying it.

Angela

12 de ene. de 2016

Big thanks to James G. for helping get a new car. He did everything he could to get me a low down payment and an affordable car payment. I would recommend everyone to go see him.

Charged Up

9 de ene. de 2016

Asked about a certain car, got out there only to not see the car.

Kristi

22 de dic. de 2015

This is by far the WORST dealership I've ever set foot in. From the moment I walked in I felt like I was a burden to the sales staff and if that wasn't bad enough the fact they kept changing the price of the vehicle I came to purchase made it even worse (Flash Pricing as they called it) It should have been a very easy purchase. I've purchased multiple vehicles (4 in the last month) so I know a thing or two about the process and it was going to be a cash sale. Don't put a price on the internet if you are not going to honor it. Don't email me the price of a vehicle if you are not going to honor it and maybe you should learn a thing or two about customer service. Not only will I NOT EVER do business again with Clay Cooley personally, as the fleet purchasing agent for the corporation I work for they will also NOT EVER purchase from Clay Cooley as well.

gktaylor94

11 de dic. de 2015

My wife and I drove over to Clay Cooley Friday, Chase Cooley was there and help start the process to get us in a vehical we really enjoyed the buying process at Cooley. They really do treat you like family!!!The process was so smooth and easy, no hassle the best car buying experience is the best way to explain it...I belive Chase Cooley really did wanted to make our buying experience a great one. The people we dealt with from Chris Tatum and Leon Scoggs the saleman were great...they earned our business through the way the great customer service we recieved...We just can't say enough about how really great our car buying experience was!!! Thank you again Chase Cooley for helping and proving how really great ya'll dealership really is. Just the best...if your looking to by a car and get a great deal...go see the Cooley's and i promise they will take care of you!!!??????

This cant believe

25 de nov. de 2015

I went in because the used car I bought from them two years ago transmission went out and wanted to trade it in for another car. Little did I know they was able to put me in a brand new car. Talking about what a blessing. I was thinking I was going to get a used one. But thanks to the grace of God and Daniela, I left the same day in a new 2016 car.

D Gardner

25 de nov. de 2015

Service was great. Very knowledgable and will work with you. I would recommend this dealer to anyone. They will work with you no matter your credit situation. Very satisfied over all and plan on buying my next car there in the future!

Jmoney187x

21 de nov. de 2015

Very good customer service help u get into a car when others turn you down. Derrick does a very good job. I used him twice for a purchase. I will never buy a car anywhere else

Mel2016Malibu

13 de nov. de 2015

Had a quick and easy buying experience. My salesperson David Mata was excellent at delivering what I wanted. Everyone was friendly and professional. Extremely happy with my vehicle. Will definitely be sending people this way.

RoxannaL

5 de nov. de 2015

I had purchased my 2014 - 2500 Silverado HD Crew Cab Diesel from my long time Chev dealer ship in Georgetown, Tx.After about 6 months I started having issue with a vibration in the front end of the truck. They told me that the tires were out of round, and replaced the tires. After driving my truck a few miles the vibration kept coming back, they would check out the truck and again stated that the tires were out of round and replaced them. This kept repeating over and over for about 6 months. Then I started getting a hard thumbing noise and vibration in the fount end. I road with service manager; again they said it the tires were out of round. This process repeated 4 more times, the last time I picked up my truck it was not fixed even though the promise me it was. I took my 2014 - 2500 Silverado HD Crew Cab Diesel, to Clay Cooley, and my now husband explained the issues that I was having to are service rep Johnny Gamez. Johnny took a test drive with us and right off the bat knew something was wrong and didnt think it was the tires. 24 Hrs later Johnny called and said they had found the issue which was Steering Shaft was Lockup, and would not move. Johnny told us that the Steering Shaft could have snapped and I would of lost control of the truck. I am so grateful for Johnnys knowledge and the quick response we received from Clay Cooley service department.

Rory

30 de oct. de 2015

It was a pleasure to purchase my car from Andrew Hawkins and Clay Cooley. He and others were able to accommodate my schedule, provide excellent service and a great price. I would recommend them to my family and friends.

paco123

29 de oct. de 2015

excellent service, Rufino Zamora has very high costumer service skills, I felt very comfortable doing business with, if you want to buy a car the best person to do this is Rufino.

satisfied customer

28 de oct. de 2015

Great customer service and they made sure we were satisfied with our purchase.

Babydoll4890

27 de oct. de 2015

Great service!!!! I was very happy with the process, I was very pleased with what the team at Clay Cooley Chevrolet did for me and my mother . I love my new 2015 Chevy Silverado..

Molina, juan214

27 de oct. de 2015

Edwin did great on his sale, because of him I was able to walk out with a new car on Wednesday night! Everyone did great! Edwin took good care of us and made us happy with what we got, thank you so much!

Jedicolaverde

27 de oct. de 2015

Loved my experience here at clay Cooley, everyone is super friendly and quickly welcomed me in. David Mata is highly skilled and very professional, made sure I was completely satisfied.

Max

20 de oct. de 2015

Stay away , this dealship is nightmare!!!! Its ripping off , they lied to me and played with Price before closing. Do not walk in this Car Dealer you will be regreted, they are very pushy, overpriced and make you stick with high interest rate, my credit score was very high 720 and they gave me 9.9% Interest rate APR ! Also they damaged my credit score by pulling 3 hard inquiries in one day ! Which I only gave them petmission for 1 hard inquiry, those hard inquires damaged my credit scores and stayed at report for 2 years, my fico score dropped down dramatically due to 2 unauthorized hard inquiries.If you plan to purchase a house in future never ever go here becasue they will damage gour credit score! I beleive I have been discriminated based on race by giving me the highest interest rate !!! They rip me off badly and Im so regret I bought my car in thi dealership. My worse nightmare car ever. I do no recommend This Clay Cooly Chevy car dealer, since I bought my car , I have none stop car problems . Avoid it avoid it avoid it take this advise from person experienced this location.The service is sucks too.

Roxanna

9 de sep. de 2015

Customer Service is excellent had never been to a dealer with this much care for customers especially your employee Rufino great employee

Tonja Washington

8 de sep. de 2015

Great experience, would recommend this delearship to my friends and family...

Tamara

1 de sep. de 2015

That they offered a loaner car if I needed it. In the past I was told that they didn't have that option.

Diana

26 de ago. de 2015

Ruffino Zamora went above and beyond sales. He picked me up, took me home, and took me to the dealership. I was in a new car within three hours. I have never had a new car, nor have I ever received such great service, with no strings attached. My credit was less than perfect, but I received perfect customer service!

Maria

25 de ago. de 2015

Love the service that Danielle provided along with Edwin and the whole staff they went above and beyond to help us get the car we needed and wanted at a great rate. This my 3rd car with clay cooley and the experience is always the best. Thank you to the staff at clay cooley.Priscilla/Maria

Iadira

21 de ago. de 2015

Awesome Finance Department. And I appreciate all the assistance they gave me, in helping me meet my my credit needs.

Angelique

21 de ago. de 2015

I was extremely satisfied with the service the I received and will only bring my vehicle to Clay Cooley for service.

Lisette

12 de ago. de 2015

Loved my experience with Derek Mills and Santos Alvarez because they paid attention to my needs and budget and got me exactly what I wanted all in a timely manner.

Guillermo

11 de ago. de 2015

What I liked about my experience so was that I was treated with care everyone was professional and very friendly and we came to a reasonable pricing on the car.

Joe

8 de ago. de 2015

we had the most enjoyable experience imaginable. Friendly, courteous, informative. we had unprofessional and rude experience at two car dealerships before we "shopped with Clay" Wish we had shopped there first.

Luis

7 de ago. de 2015

The service and attention I received, I came from buying Fords and switching to Chevrolet and so far I am not disappointed

Doris

7 de ago. de 2015

they took the time out to meet whatever I needed. to get me home and picked me up to get my car. took the time to wash and clean my car. I totally appreciate their generosity.

Bryan

5 de ago. de 2015

The service department was excellent and the staff was very helpful. Was very pleased with the quality of the repairs. I would recommend this Dealership for all your service needs.

Monica

5 de ago. de 2015

The serviceman that I dealt with once I arrived was very helpful need more like him...Maybe he can train the others

Linda

4 de ago. de 2015

The salesman, Doug Mabe was very helpful & got me into a car I can afford and was satisfied with.

Kevin

3 de ago. de 2015

They LIE ! ! ! My brother-in-law Kevin test drove a Chevrolet Camaro RS, black with a sunroof. He wanted it. But it had 2000 miles he told them I want the same car with 0 miles. Clay Cooley did a dealer swap for a Camaro RS, black with no sunroof. My bother-in-law goofed and signed papers with out inspecting the car first. The Chevrolet dealer sent the papers to the bank while they waited on the car to arrive. Kevin was so excited about getting his new car he for got about the sunroof, left the lot 2 hours later realized his car had no sunroof took it back. The Dealer said sorry the papers are already at the bank, there is nothing we can do. Seven pm I get the call, Brother help. So I go down there and get the same story sorry the papers are at the bank theres nothing we can do. WE WANT TO MAKE THIS RIGHT They could have called the bank and said hold on we have a mix up.But in the end the Chevrolet Dealer chose to do nothing and when I talked to them on the phone a day later I got attitude from the sales manager of tough we SCREWED YOU, BYE. CLICK.

mara dallas

3 de ago. de 2015

The service department has ruined my Jeep Wrangler. 5 days in service, no rental car has been offered, the windshield has not been fixed (neither did they call back my insurance agent, who called several times), the screw in my tire was plugged, but shows low tire pressure now, the zylinder head replacement was done properly and then my car broke down on the way home. Now I have a dead engine and another expensive repair and the inconvenience of not having a car. I have never received a call in 5!!! days for an update, when I called in, it took them at least 15 minutes to provide me with an update. Not even a detail has been done in all those days. Guess what, my attorney is now working on it, this is an act of negligence and I got lucky I didn't get hurt. Don't every buy a car or have it serviced here if you don't want to worry about your safety or the one from beloved ones!

Iris

27 de jul. de 2015

Very friendly,very welcoming, fast quick service both departments, Johnny, and the rental man I do not remember his name,called quickly when service done,which was the next day excellent service!!!

Rita

26 de jul. de 2015

I am a repeat customer and each time I am treated exceptionally well by all the staff. They are professional, courteous and knowledgeable.

John

25 de jul. de 2015

My experience at Clay Cooley was pleasant because of the salesperson John and Vincent or Vicente I can't remember the other gentleman's name. It was a smooth process of which I welcome anytime especially when buying a car.

Josephine

23 de jul. de 2015

I had a great experience! Everyone we talked to made sure they answered all of our questions and explained anything we didn't understand! Orlando Hewitt our salesperson was amazing very helpful ,calm and most of all very patient with us ! Thanks to everyone that helped us in the process of purchasing our vehicle! I'm a happy customer!

Robert

17 de jul. de 2015

Got my fan switch fixed as promised, detailed my truck. Rec'd lots of compliments on it. Good job. They helped to trace a After Market Warranty and recorded the necessary info.

Pamela

17 de jul. de 2015

Everyone was very helpful and friendly. I didn't except to be able to finance a car. They worked very hard to make it happen.

Otis

15 de jul. de 2015

Fast pace of purchasing a new car. I was in and out. Not a lot back and forth. Now on the road in a new car.

Kanessa

14 de jul. de 2015

Our Salesperson Randy B. was great. He showed us multiple cars and was very honest about all my questions. He was great at explaining everything thru the whole process and he was quick. We completed our entire deal within just a couples of hours.

Karie

9 de jul. de 2015

The sales persons (Brain V.) and Clay Cooley took the time to help us get a better deal on a new car. Helping us what car and payment monthly we looking at. We was able to walk away with our new vehicle. This experience is new found of joy. To understand the business of buying a new vehicle. I'm looking forward to come back and buy another vehicle. Gabby took the time to help us with the OnStar sservice. For that I will forever be in their debt being a customer to come.

Brenda

9 de jul. de 2015

My experience for the second time with Clay Cooley was once again excellent. Nate did a fabulous job in acquiring my needs.

Jay

8 de jul. de 2015

Finance guy was good, friendly and quick. Young lady doing walk through was great. Mike, the sales guy, worked hard.

Laura

26 de jun. de 2015

Johnny in service dept is always friendly & accomodated my needs for transportation & got me in & out in less than 24 hours. Got problem w electrical fixed and sent me out w nice clean truck. Thank you.

Samuel

24 de jun. de 2015

The Service Team was on time. I did not have to wait on my appointment. The team answer all my question.

Patricia

20 de jun. de 2015

The process was very easy from submitting my application online to the approval process. I would highly recommend Clay Cooley Chevrolet to my friends and family.

Francisco

17 de jun. de 2015

That I was approved and was able to take a new car the same day. That they try to get u the best deal.

Kathi

14 de jun. de 2015

Staff is friendly. The waiting area is clean. They keep you informed about what is going on with your car. They will even do the work on Saturdays where most dealerships will not.

Jose

10 de jun. de 2015

fast and efficient, and great service, nice people to deal with, close to my home, and I like the offers they send me for service

David

10 de jun. de 2015

Quick and easy, yet personal service. Did not meet any slick characters. Derek made it too easy! Wish I could buy another.

Chris

10 de jun. de 2015

Johnny was awesome. This is my first time buying a car from a real dealership. He made sure that my car was checked properly. He made sure I got to work on time while my car was there and picked up from work when my car was ready. Because of Johnny I will definitely come back for all my car service needs. And I know, he is there to make sure things are done properly for me as a customer. And let Johnny know that my car is working perfectly. Thanks Johnny!!!!!!!!

Madison

9 de jun. de 2015

Derek Mills in the sales department made an easy car buying experience. I am a first time car buyer and this went as smoothly as possible! Ben in finance was wonderful as well. He explained everything to me clearly and helped go over numbers that I didn't understand.

Anudeep

9 de jun. de 2015

they have been taken good care of my vehicle and they suggested what exactly my car need to be done and fast serves. in one word excellent.

Derrick

5 de jun. de 2015

Salesman Orlando Hewitt was on the spot told him what I was looking for and he got the job done.

Sue

5 de jun. de 2015

My car sales man was very attentive, willing to allow me to test drive the auto as long as it took to make me feel comfortable driving it.

Anthony

2 de jun. de 2015

Spent very little time at the dealership, salesman assisted us quickly and most of the deal was complete prior to arrival

Roman

31 de may. de 2015

Johnny Gamez was very knowledgeable and he even recommended an easy way to pay to have my headlight bulbs replaced.

Wanda

28 de may. de 2015

Destiny Higgins was an outstanding service advisor. She took care of everything that I needed and showed me what was going to be done as I pointed out to her my tire pressure was low.

Kristi

28 de may. de 2015

Easy going atmosphere! Daisy did a great job for us! Will defiantly return when ready to purchase another car! Will recommend Clay Cooley to friends and Family.

Lecresha

22 de may. de 2015

The guy who checked me in give me info about the vehicle on where I stood on my services that's available to me and once we talked about my personal situations of I was asking he advised as well and offer to washed the car as well and made sure that other thing where checked before I left and went on my trip I was pleased!

Maria

20 de may. de 2015

Service was great, did not wait long and kids have a great time playing in the kid section of the customer waiting area. And thank you for the wash, I feel very well taken care of at clay cooley and the service department. Very professional environment, staff Is great

Erika

19 de may. de 2015

The service is great frendly people they have aply area for the kid's i just love it and the place is very clean thanks Chevrolet for all this great things

Elijah

16 de may. de 2015

Friendly, able to communicate via email and text. Respected my time. Got us a great deal on a great truck even though we had some credit issues. I have already recommended them to friends and family.

Jamie

8 de may. de 2015

All my issues were addressed. The final cost was even less than my quote. Was not able to be contacted during repair times but good decisions were made on a couple of issues on my behalf that were more than acceptable.

Bennie

30 de abr. de 2015

Didn't have to do hardly anything. Just drove in and told them what was going on, and everything was taken care of.

Kristy

28 de abr. de 2015

Johnny, my service adviser, was extremely friendly and knowledgeable. I appreciated the fact that he explained everything to me and told of the diagnostic fee upfront before ever looking at my vehicle. He was trustworthy and made me feel secure.

Robert

27 de abr. de 2015

The salesman, Santos,was very helpful and not pushy. I would definitely come back to get my next car. I told all of my family.

Shaquana

24 de abr. de 2015

Everyone was very friendly. The guy that helped me was very informative and gave me recommendations on what my car needed. I really appreciated that.

Jacob

21 de abr. de 2015

Service was very fast. I was told days before what to expect and was not disappointed. I was in and out within an hour to an hour and a half for an Oil Change and Tire Rotation after arriving 5 minutes before opening.

taja

20 de abr. de 2015

I went by the dealer to.look for a reliable car something that wasnt going to give me problems when i drive off the lot went home and that night i had no headlights so i called my salesman the next day and told him about tue issue and i took it to service for them yo fix they told me they would have to order the part which took 5 days so i couldnt drive the car until that got fix but two days before the part came in they put me in a loanrr car which theyshould have done the next day whenni came and adresss the issue it was so hard for me to go back and forth to the dealer with the car i had to take off work to do.When i ask service about the tapping noise.on the car they told me.its normal which its not and then once i got my car last wed/thurs here come friday the tire blew out on the car so much is going wrong with this car already and i abrely got a feel of it.im so upset and is not happy with the quality of the car and i hope when i talk with someone tomorrow about these issue i juat want to get my money back and i will continue to catch rides as before because i understand they may can fix these issue butnim.thinking after once the thirty days is up and i have problems and its on me.and incant afford to be fixing problem.out of all used vehicles i never had any problems with them and i hope.someone at this dealer can understandy fruatration my salesman suppose to been called me back and didnt so that lets me know there what im going to be dealing with.

Caitlyn

17 de abr. de 2015

The service manager, Rick, was VERY helpful and made sure I was well informed by the service advisors as to what was going on with my car, and how long everything was going to take. He also helped me out on the price of the parts and labor because I was out of warranty. Overall fantastic experience. Thank you!

Maria

17 de abr. de 2015

The service staff is very friendly and knowledgable. I like that they value my time. My family all have bought cars with Clay & we've all have had good experiences. The young lady at the checkout counter is always so polite.

Ronee Praytor

9 de abr. de 2015

Where do I start...Let's just say a good lesson learned for young, young adults. I went in to trade my 2003 Chevy Silverado and to get a 2014 Chevy, the sales man was extremely nice on the phone and informed me that everything was going to work out and he would not screw us.We told the sales man EXACTLY what we wanted in a TRUCK (5.3L 4x4 crew cab) which we told him multiple times. He then said I have the perfect truck, pulled it up to us and we test drove it. It was dark and we failed to check the motor, but whenever we were in about to go over financing he told us multiple times it was 5.3 L and not to worry. Whenever we were speaking about our warranty they suddenly tried to take the bumper to bumper away and say they never told us, whenever I stood up to leave they SUDDENLY remembered they said that and gave it to us. The Sales man also promised us that he would have the windows tinted for us and a trailer hitch receiver put on the following SATURDAY at 10AM The following day we were messing with the buttons trying to learn everything and it scrolled across the screen it was a V6. So we drove back up to the dealership and went to our sales guy and whenever we did he said "i am so sorry, I did not realize it was a 4.3L, let me get someone to help yall right away!" (AND THE CONTRACT SAYS NOTHING ABOUT THE MOTOR EITHER) HE then went to the manager and then the manager came out (OR WHO WE THOUGHT WAS A MANAGER) he basically told us there was not anything they could do for us, and we were going to lose the money on the truck because we could not get our down payment back from the truck we traded in and get a new one. I said "well the sales man said he did not even know it was a 4.3L and he said," "he told me he did tell yall it was a 4.3L, so you guys knew before you signed the contract" (SO THE SALES MAN LIED TO SAVE HIS BUTT) I asked to speak to the GM and they told me he was gone for the day and I could not speak to him. After that being the young woman I am I called my father (BECAUSE I DID NOT KNOW WHAT TO DO), he then called up to the dealership and requested to talk to the GM of the place. Well come to find out the sales manager and the GM have almost the same exact name and they are brothers. So the Sales Manager (THE BROTHER) decided it would be funny to get on the phone and pretend to be the GM. (THERE IS A GLASS WINDOW WHERE I WAS WATCHING ALL OF THIS HAPPEN) and they were all laughing about it saying they would call back and try to help. (AS I AM SITTING IN THE BUILDING) they would continue to stand there and then whenever my dad would call back they would tell him they tried and there was not anything they would do. We waited for 4 hours (BY THE WAY AFTER THE FIRST hour NO ONE SPOKE TO ME TO TRY TO HELP)n and then left. the following day we decided there was not anything we could do, so we called to see if we could still get the receiver hitch and the tinted windows and the salesman said he would have to call us back because he did not think he could have it done anymore, after we started to get mad he said "well I will call you back at first thing Saturday morning" (FRIDAY NIGHT 4PM) The following morning (SAT MORNING AT 10am.) we called and he said he would call back because he still did not know, called again at 1pm he said he would call back he did not know, called again at 6pm said he would call back before the day was over..... NEVER GOT A PHONE CALL, Called Monday 10am and he said he would call back between 12:30-1:30 NEVER GOT A PHONE CALL, so we called again at 3pm and the salesman said he could tint the windows but we would have to pay $400 for the trailer hitch receiver and that he never said he was going to have it done for free. (SO HE LIED AGAIN)PLEASE DO NOT GO HERE, IT WAS THE BIGGEST WASTE OF MONEY, ONCE YOU SIGN THE CONTRACT THEY NO LONGER CARE ABOUT YOU, I REGRET EVER GOING THERE. PLEASE DO NOT WASTE YOUR TIME AND MONEY, THERE ARE CHEVY DEALERSHIPS ON EVERY CORNER. FIND A DIFFERENT ONE TO GO TO

Jrpdal23

6 de abr. de 2015

I was about to put a deposit on a car-get there and the car is sold. They came up with a lie saying they were trying to call me and my phone was busy. I have a IPhone-I see all my calls. They put on a act and fully planned. I had my own financing and didnt want my trade in-They had the nerve to offer me 500-GO TO SPORT CITY TOYOTA- 0 percent financing on a 2015 Corolla and no BS! DONT SEE CLAY!

Michael B

4 de abr. de 2015

Had an appointment 7am, was given a drive home while repairs were done. I was told 2-3 hours for a call of the headlight replacent. I had to call them 5 hours later and still did not have an estimate. Finally told to pick up around 6 pm. My car was still not ready. I did not get my car back until 7pm. Complimentary car wash? Did not even spray my car with water! Awful service, waster of my day off!!

Ellie W

19 de mar. de 2015

Great service, The are very polite and courteous. This place has really changed and is a top notch place to get my car serviced now.

Truckbuyer

4 de ene. de 2015

We called the salesperson to confirm the truck on the website was still available before driving 30 miles to the dealership in the pouring rain. However, after we arrived, the salesperson acted shocked to learn the truck had been sold earlier that day. She then recommended a couple of other trucks and went to get the keys. We waited 25 minutes for her to return with the keys and eventually grew tired of waiting so we left. What kind of dealership keeps a customer waiting over 25 minutes just to get the keys for a test drive? The trip to this dealership was complete waste of time.

Valendria

29 de dic. de 2014

My overall experience with Clay Cooley was a very smooth one. It only took maybe 2 hours for reference and everything to be verified. A salesman named Orlando is the one who really made my experience memorable. He went above and beyond to help me to get my 2009 Nissan Altima. He even helped me to find insurance for my car as well. I would recommend Clay Cooley in Irving to anyone that I know.

Edd

27 de dic. de 2014

Randy melgar was amazing. I'm a first time buyer and I didn't have enough money for a down payment but he gave me options to help build my credit in order to purchase the Camaro I was interested in. Can't wait to visit this place again!

Dellione12

19 de dic. de 2014

Long story short, I was on the verge of calling it quits on getting a new car, until I went to Clay. Chad Bowers with Cooley Ford kept me laughing in my car buying process and if I could recommend anyone as a sales associate, he would be the guy. We all know it is a long process and Chad kept me laughing for hours and the time seemed to fly by.

marco

19 de dic. de 2014

I was here last week and spent 5 hours just for nothing they want sell me what they want not what you want and not just that with the highest interest rate. I went to car max and only took less than hour to sell me a car they sold me what i want at the lowest interest rate and is nothing hide they showed me all my options these dealer CARMAX IS THE BEST.COOLEY CHEVROLET THEY ARE LIARS AND WORST PLACE TO BUY A CAR.MAKE YOUR MATH BEFORE YOU COME HERE OR ANYWHERELSE .DON'T GET RIP OFF

Darnell James

17 de dic. de 2014

I shopped for a new/used vehicle online and ran cross Clay-Cooley dealership. I really like the price of the 2014 Impala Lt. I met Orlando at the facility and he was very empathic of my wants and expectations. After friendly negotiations, I drove away in that 2014 Impala Lt. with a great price and a decent interest rate.

Jenvaldez1

13 de dic. de 2014

Jackie Franco gave excellent customer service , she explain everything in great detail , was very informative. She made it to be stress relief I was very content with her assistance . I would totally recommend her !!!

Vida Powell

12 de dic. de 2014

The whole staff is great and hilarious. I had an excellent experience. They even fed me. Paul is new but very knowledgeable and a great listener. Scott Clinesmith was sensitive to my needs and nice enough to call my old dealership to check on gap insurance and other service warranties I may have had. Terrell Turner helped me get into my first brand new car and I couldn't be happier. All in all I came in for a used car and they got me into a brand new car with monthly payments I am more than comfortable with. Mike is finance was very helpful as well. I completely recommend this location

darrius.moore.12

12 de dic. de 2014

they made it easy for me to find a car that I wanted and show me cars that was affordable cars that I prefered it was cool to be taken care off like that, didn't fill like he was hustlin me

Priscilla_dallas

9 de dic. de 2014

I really wanted a new car and I had been talking to Corrine who was helping me and I had been in a fresh start program vehicle and she was able to get me into a new Equinox that I had been wanting for a long time. I appreciate all of your help you have no idea how happy I am with this new car!!!

Bianca Henderson

7 de dic. de 2014

Orlando Hewitt is such a great salesmen! Every question I had he had an answer, he was so polite and respectful! At the end of the day he help me chose te.he right vehicle for a great price, keep up the good work Orlando

Tony Snow

6 de dic. de 2014

Working with salesman Orlando Jackson-Hewitt was one of the best experience I've had with buying a vehicle. He was very professional, courteous, and knowledgeable of the vehicles. Normally buying a vehicle is like going into a surgical operation but not with Mr. Hewitt. He made the complete process comfortable for me and my family. I will refer Mr. Hewitt and Clay Cooley Chevrolet to all my family and friends for their vehicle purchases. I love my new S. U. V. and will be shopping with Mr. Hewitt in the future. Thanks.

Yelonda

6 de dic. de 2014

Mr. Hewitt is a great salesman I told him what I was looking for and when I arrived it was there. VERY NICE work sir

robin.craver.3

6 de dic. de 2014

I purcased a car from orlando hewitt he is the best salesman I done dealt with so far he is very friendly and he recommends nothing but the best I refer all my friends to him he rocks fareal

nicholas.pinson.3

6 de dic. de 2014

Orlando Hewitt was great.. he was very knowledgeable and patient Wow trying to decide what car I wanted. He made my car buying Experience easy. If you're looking for a new car go see orlando Hewitt, he will hook you up

Jamesjr9712

6 de dic. de 2014

It was a great easy car service expireince I would recommend you visit here first and ask for Orlando Hewitt he'll get the deal done

Donta Luster

6 de dic. de 2014

Want to get great customer service see Orlando Hewitt. He did a awesome job helping choosing a car. Need more great customer service like that.

Frederick Holbert

6 de dic. de 2014

I had a great experience at Clay Cooley Chevrolet in Irving Texas the customer service was great. I got a great deal on a nice car. Thanks

Al Stephen

6 de dic. de 2014

Had an ideal cat buying experience! Shout out to Corrine for being so wonderful! Kept us laughing and getting everything done we wanted! Great service, great Equinox!

Jason

6 de dic. de 2014

Best customer service I have ever experienced. Go see Orlando Hewitt atClay Cooley Chevrolet. He is very friendly and very honest.

Jason Wright

5 de dic. de 2014

Great job by Orlando Hewitt and Clay Cooley Chevrolet!!

Yelonda

4 de dic. de 2014

My salesman Orlando Hewitt was great . Spoke to him a week or so prior to visiting the dealership and he had the car I wanted waiting for me. Grest young man and great Customer Service from him.

D Rogers

3 de nov. de 2014

I would not say the experience was great, but I cannot complain. The car I found on CARS.com was out on a test drive and some one else ended up buying it. I kept looking and found a new 2014 Malibu that I fell in love with. My salesman was very helpful and the sales manager was very professional. I was very hesitant about Clay Cooley because of some the negative things you hear about them. I told them that up front. The only thing that I had a problem with is when I put the inquiry in online one salesman answered it, and then I could not get in touch with him again. I drove to Irving anyway and another salesman's greeted me and took me to the original guy that never returned my call. The internet guy told me he had another customer and that the guy who greeted me would take good care of me. The greeter had to deal with me and my attitude. He was very patient and stayed calm. When it came down to me signing papers, the internet guy's name was on all the paperwork. I was like "I do not even know who that guy is!" Other than that it was good.

Britney Arnold

24 de oct. de 2014

I was given a loaner vehicle while my car was in the shop for 2 months. I received a call from Cathy who informed my car was ready and the vehicle i was in was sold, so turn the vehicle in as soon as I can. On Friday, I called and informed them I did not have the money to put in the gas tank, I had no money. They informed they would charge my card when I got the money which would be Monday at 5.00 a gallon to fill the tank totaling 150.00 again I had no money. I went to the location to turn the vehicle as I entered I was informed the service department had closed. The next day, I tried again to turn it in. Again, I was informed the department was closed. Monday morning, as I'm filling the tank, I go to turn the car on and they turn the vehicle off. Mind you, I had just spoken with a woman in the service department and informed her I was on my way, and she said it was fine. I called the rental department, they accused me of trying to steal the vehicle! I informed Dana of the situation she said it was ok. I returned the vehicle by 9am. She tried to charge me $120.00 for a cleanup fee. I informed I do not have any money, she then negotiated I informed I had $40.00. However, as she tried to run the payment it wouldnt go through because it was a prepaid card. I also was made to open a claim due to a dent in which I informed I did not know what happened. As far as I knew the car was fine. I opened the claim and pretty much had to make something up because she would not let me leave. Before I left Dana informed I would need to pay the $500 deductible for the insurance claim or they would have to turn it into legal claims. I understood and informed I dont know when I will get it, but I will pay it as soon as I can. The same week, my car turns off while I'm driving yet again. They had a wrecker come pick the vehicle up and fixed" the problem. I was able to pick my vehicle up that Saturday. A week later the same problem happens again, the car turns off while I'm driving it, only this time I almost lost my life due to a semi-truck almost hitting me from behind, in the middle of the highway. The wrecker picks me up orders of Cathy. I call back the next day, this time NOBODODY where my vehicle is, I called for three days and the ONLY person willing to help me was Paul. He was very friendly and very understanding, eventually he found my vehicle and began working on it. A week went by I'm having to pray and hope I have a ride to work. I go to pick up my vehicle and Dana and Summer as well as the new department manager tell me that I cannot pick up my vehicle until I pay the $500 deductible from the original claim A VERBAL AGREEMENT. Mind you, my account is already -$300 I could not pay them if I wanted to. I felt so intimidated and defeated, I just left the car there. During the month of September and October I received one voicemail from Summer stating the balance was due, and if I did not pay the account goes into legal claims ONE VOICEMAIL On September 2, 2014. I called back several times and nothing was ever stated about the claim only my balance on my car. Julian called my grandmothers house once to collect payment FOR MY CAR. ON October 17,2014 they ran my account in 4 total transactions totaling $500. Never was I called and informed they would be running my card. I called and referred back to the conversation we had September 11,2014 Dana talked over me and would not let me get a word in. She never answered my questions in reference to the verbal agreement we had previously. She also tried to lie and manipulate me again stating she left voicemails. I asked when she left voicemails she could not answer. I informed I received calls about buying cars, but none from her. I informed we can settle this, or I can get a lawyer. She said because I mentioned lawyer we could not talk and she hung up in my face. Awesome customer service for a manager great representation of the company as a whole!If they were going to run my account the least they could have done was called and left a voicemail! The last voicemail the same day I received from Clay Cooley was from Terrell asking me was I in the market for a vehicle. They couldve even ran it all in one transaction for $500 so the most I wouldve gotten was 1 overdraft free! it was very irresponsible and inconsiderate for a Business woman such as Dana to do something so unprofessional as running a card without doing a basic customer service procedure of leaving a voicemail. I NEVER RECIEVED A CALL OR VOICEMAIL FROM DANA OR SUMMER! They are full of it if they speak otherwise. And we can always pull phone records I have an IPHONE I CAN SEE MY VOICEMAILS! Dana also informed they keep running the card until the balance is fulfilled. I NEVER AGREED TO THIS! If this was the case, why didnt you run my card previously and overdraft it instead of denying me the right to take my vehicle home. The manipulation in this whole situation was horrible. I WILL NEVER RECOMMEND THIS CAR LOT TO ANYONE THEY ARE SCAMS!

Kboykin

4 de oct. de 2014

I've owned quite a few vehicles and never have I been so happy with the one I purchased at Clay Cooley chevrolet. Everyone was very nice and helpful. They helped me get the best deal and exactly what I wanted. They were great!

gomez125

30 de sep. de 2014

they made it easy for me to find a truck that i wanted, and showed me the affordable trucks that I preferred . They went through all the features of the truck.

Eric C

29 de sep. de 2014

Saw a 2014 Chevy Silverado LT Victory Red...Called the dealer and asked if the price advertised on CARS.com was indeed correct. The person who answered the phone stated the price is correct. I asked again, if I drive 60 miles to get that truck will the price be whats listed on CARS.com. She said "YES". I asked again, if there were any rebates or anything special I need to qualify for before driving out there to get the CARS.com advertised price. Again she said the price on CARS.com is the price and Clay Cooley will not miss out on a sale because of the price. I made an appointment with her and drove out there. I got there and she was with a customer, so she handed me to another rep. I told her which truck I was looking for and she pulled up a different truck. When we got the correct truck, we began to discuss price. I showed them (after mentioning the CARS.com advertised price more than 3 times) the CARS.com ad on my ipad and the rep took my tablet to her manager to show him. Her and the manager came out to talk to me and told me about all the rebates that I don't qualify for so the price will be $4000.00 more than the CARS.com advertised price. I stood up and made it a point to catch the woman's attention that answered the phone, and said to her that she lied to me...I said "You lied to me on the phone after I asked the same question 3 times, you still lied to me...I said it loud enough to ensure she and everyone heard me, but no one cared. I called and left the GM a voice mail and don't expect a return call. Clay Cooley, if you're reading this...your employees are running your business into the ground...Call me...your dealership has my number. They should remember me...oh wait...they might lie about me even being there....

Jaquiceb

26 de sep. de 2014

I have had a great experience with Clay Cooley my Sales man was awesome (Orlando)and also My Delivery Coordinator (Arina) yall were the best and i would gladly recommend anyone to the company.Walked in at 10:15a.m left out in my 2014 Chevy at 1:00p.mClay Cooley you're the Best..

Jbohnert03

25 de sep. de 2014

Wow, where to start. I was looking for a specific vehicle and it just so happened that Clay Cooley had the vehicle in stock. I am not a local buyer so I did everything on line. The vehicle was priced on there website with a sale price of $38,999. There was no fine print just the msrp and then the discounted sale price of $38,999. Right underneath that was a button that said request a quote. I clicked the link and submitted my contact information and the vehicle I was interested in. Later on I recieved an email that said the special Internet price they could offer me on this vehicle was $38,999. The next morning I called in to the dealership to request some actual pictures of the vehicle because only stock photos were listed. After 3 days of calling 3-4 times a day I finally did receive the pictures. After seeing the pictures I told the salesperson I would like to go ahead and put a deposit on the vehicle and start the purchase process. He then told me he had to talk to his boss first, which I was a little confused on because I wasn't negotiating. They sent me a written offer and I accepted it. However at the time I didn't argue. A couple hours later I recieved a phone call from the salesman apologizing but said he had to sell the truck for $46,000 not $38,999. Obviously I was pretty upset and surprised by this. I told him I had a written quote for the $38,999 as well as it is on line listed for $38,999. He could not explain why the price was higher. Absolutely terrible experience all the way around! It's almost impossible to get anyone to return your calls and it's even harder to actually buy a vehicle.. It is hard for me to understand how a business like this can stay open. I am a business owner myself so I try to be understanding of the business side but this is just strait up lying. If you're in the market for a new or used vehicle this is definitely not the place to look.

bjknw07

22 de sep. de 2014

I went end with a friend to get a vehicle and ended up co-signing for him but the fact that after co-signing for him I ended up driving out with a new car the same day as he did speaks volumes with zero down, they worked hard for this loan and within a matter of minutes the deal was complete. I can say this, Clay Cooley as I heard from a few people who had bad experiences with the used cars divisions had it wrong, They are alright in my book, I appreciate what they have done for me and as such they created a new car relationship for life, I will tell all I know that Clay Cooley and the salesman Andrew Hawkins worked a miracle and for that they gained a client for life as long as they stay the same.

OCBMARTINEZ1973

19 de sep. de 2014

We appreciate the hard work Tommy Boone, Chris, and your staff provided for us to be able to drive away in a brand new 2014 Chevy Sonic .Thanks

Slv052679

19 de sep. de 2014

Everything about the experience was great. My salesman (Vicente) was nice and pleasant-not overbearing at all like most can be. Financing went very smoothly and was able to get rebates to lower the cost and was offered the best trade-in for my other car I could get based on the damage. I absloutely LOVE my Camaro! Clay Cooley you did good! A+++++

sgaisoa

19 de sep. de 2014

Our sales person was amazing. Professionally dressed, knowledgeable, approachable, courteous and kind. She helped me find a great car and was very helpful with understanding the details we wanted.

Demetrius Lawry

18 de sep. de 2014

I purchased my 2014 Malibu from this dealership on Saturday Sept. 13 not expecting to drive away with a deal that would be so awesome, so big and very untypical of what you would expect from a dealer that I ask myself everyday is this really true?My story is simple, I had purchased a used vehicle from the deal a few years ago and as it approached the high mileage death stage, I began to look at ways that I could still have a dependable car that would allow me and my family to get around in. After hearing a few, "Sir we cant help you get out and off our property", a salesman by the name of Andrew called me out of the blue as if I heard the angels and sounds of heaven raining down. Long story short, Andrew Hawkins said come in and lets us look at the car and I bet we can get you into a new car. After thinking about it, I decided to go and after running credit and looking at my trade in, THEY SAID YES WE CAN AND WILL HELP YOU!After signing the financial paperwork I was handed the keys to my brand new Chevy Malibu yea me! But then it got even better, my partner was in need of a car and they offered we obliged and low and behold we drove out that day with not ONE but TWO brand new vehicles at a time when other dealers were saying no and we need large sums of down payments. I can say this, If you are looking for a new vehicle then take your tail on down to CLAY COOLEY CHEVROLET where you will get a YES before you get a NO! I hope this doesn't sound too sales pitched but I just want to express my gratitude for a team of people who worked hard to provide the best for me and my family. Thanks ANDREW HAWKINS! And thanks CLAY for always serving the needs of my family in transportation for the past three years and now many more to come!

Brittanyreynolds24

18 de sep. de 2014

Great experience, went in not expecting to purchase a vehicle and very apprehensive about the ordeal. Left the owner of a new 2014 Chevrolet Malibu.

rodrigueznoe

17 de sep. de 2014

I really thankful for your help in your dealer and your treatments and for the experience in your dealer thank you for your help and time

charmaj86

17 de sep. de 2014

Roberto Miranda provided outstanding customer service. He helped me tremendously and didn't attempt to swindle me into purchasing just anything. I would definitely recommend him for his wonderful customer service, patience, ability to listen and understand what I was looking for and getting the job done in a timely manner.

live2lovedance

15 de sep. de 2014

went in to clay cooley in desperate need of a good dependable used vehicle i had the pleasure of working with two amazing salesman who did everything they could to put me into the vehilce of my choice i walked out with much more then i expected i was able to purchase a brand new 2014 chevy cruze and i absolutely love it! the service was excellent and now my mother and sister both want to purchase vehicles from them. i would reccomend clay cooley to everyone who is looking to buy a car even if you dont think its within your means or credit they will work with you to get you rolling!

stingray14

14 de sep. de 2014

Finally, a dealer/sales professional that knows his business and the cars he sells. I got just the car I was planning to buy in the future, today! Randy Butler patiently went through the entire "build my car" process and detailed the differences in each selection to include options vs prices. Then, when all was said and done, sold me the car on the showroom floor! The financing process went even smoother--processed the paperwork in 30 minutes or less. Overall, a good experience and I LOVE my very yellow/black Stingray!!!!!

Dibarra

12 de sep. de 2014

This was a great experience because all the dealers are nice and support you with everything. They respect the prices that you take if you take online prices.

silverdollar9999

11 de sep. de 2014

everyone w/ the dealership was pleasant. they all seemed to be very versed in their particular part of my customer experience. salesman & sales ladies alike, were very knowledgeable about the car & features i was looking for. both alli & eddy, my sales people were very helpful!!! when we got to the radio, bluetooth & sirius radio particulars, corrina answered all my questions or demonstrated an ability to teach me all the "in's & out's" of the newer type car sound systems. overall, i'm really satisfied w/ my experience at clay cooley chevrolet - irving, tx !!!!!!!

richyrevelacion

10 de sep. de 2014

i just bought my 5th vehicle in this place and there is no words to explain the great experience i had every single time , in a side note my favorite sales person is Vicente Galicia he is always willing to help you during the process of buying the car you want ... i love and highly recommend this place :)

richardlconner

10 de sep. de 2014

Even though I had some serious credit issues, I was still able to purchase a brand new 2014 vehicle. I will certainly be a repeat buyer!!!

abel11

8 de sep. de 2014

I went to the dealership and I was treated very well the process was very fast and very convenient, I am satisfied with the deal that i got!

herb601

8 de sep. de 2014

It was a great experience, I felt like I got a really great deal. I felt like they work with me and help me get the best deal possible.

starlong24

8 de sep. de 2014

Orlando went above and beyond to take care of my mom and my self, he made sure that he found the right car for me and that it was everything i wanted. He is a total rock star and he did an awesome job at making sure that i was happy with my purchase. He is a true asset to Clay Cooley Chevrolet in Irving. He truly knows the meaning to Customer Service and knows how to take care of his customers. Thank you so much for the best experience at being a first time car buyer, YOU ROCK ORLANDO!!!

justin.canada.9849

7 de sep. de 2014

I arrived at the dealership a little after 9 am and by 12:30 I was on my way home in my beautiful Tahoe LTZ. Not much back and forth, just honest and straight forward.

blakelyclarence

7 de sep. de 2014

This was a great experience, working with dedicated employees to get the car I wanted at a great price. I will definitely come back for my next car.

element520

6 de sep. de 2014

They really took care of me, and got me out with my new chevy cruze within some hours. i would really recommend this dealer to anyone.

olgaibarra

6 de sep. de 2014

Estubo muy perfecta la atension muy amable todo el personal todo estubo al tiempo las personas de financiamiento muy amables el vendedor muy amable todo perfecto

Sanjuana_92

6 de sep. de 2014

I purchased my first brand new vehicle from this dealership and my salesman was wonderful he helped me out a lot to pick the perfect vehicle for me. It was a pleasure working with Roberto I recommend everyone and anyone to go purchase a vehicle here they have a wide variety to chose from.

Michael & Rachel

6 de sep. de 2014

Love this dealership and the employes that work here! My first car buying experience was painless and they worked tirelessly to make sure it was! I was not pressured to buy,however the price was too good to be true! Fast,friendly and affordable! Not one person in the dealership was rude or pushy! Out of hundreds of dealerships in the DFW area this is the ONLY dealership I will ever use. Thank you guys so much for your hard work and help!!

CaptAwes

5 de sep. de 2014

Had a pretty good experience. Tommy did a very good job. Along with Sean, a new salesman in training. I love my brand spanking new Chevrolet Malibu!

Pjkal

5 de sep. de 2014

I went to trade in and also buy a new car. I got a 2014 Chevy Equinox, I am very happy with the outcome. Any issue encountered was also addressed and fixed.

hecmunoz27

5 de sep. de 2014

I love it and it was a great experience overall because I was not expecting a new camaro so im glad I chose to shop at clay cooley Chevrolet

isainunez

3 de sep. de 2014

From the minute I walked into the building I was welcomed by Ruben. The process was fast and he got a great deal and that I'm happy with.

valeriasalto

3 de sep. de 2014

Best service I ever had. Good employees giving there up most good opinion on a vehicle. My experience was amazing thanks to Alejandra. Great service

coco7series

3 de sep. de 2014

As soon as I walked in the service was great. They helped me get financed and get into a car that I have really loved to have for a long time. Even after I have bought the car they have been so appreciative for doing business with them; they even send me cookies as a thank you gift. This is my 3rd car and I have never been treated so nice from a dealer before. I definitely would do repeat business with them again. Thanks Clay Cooley of Chevy!!!

tk1inget

2 de sep. de 2014

I had a great car buying experience, actually it was the best car purchase I have ever had. I would recommend Clay Cooley to all my friends and family.

msladyleo

1 de sep. de 2014

MY OVERALL REVIEW IS THAT THE CUSTOMER SERVICE WAS GOOD, I FEEL THAT THE TIME IT TAKE'S TO ACTUALLY PURCHASE A CAR NEED'S TO BE ALITTLE SHORTER. I WAS THERE FOR ABOUT 4 HOURS. WITH TODAY'S TECHNOLOGY THERE SHOULD BE A FASTER WAY TO PURCHASE A CAR. AND I FEEL THAT BEFORE THE SALES PERSON TRY TO SALE A CAR TO A PERSON THAT ARE USING THEY OWN CAR AS A TRADE IN. IS TO LET THE PERSON KNOW UP FRONT HOW MUCH THE TRADE IN IS GOING TO BE., AND THE COST OF THE NEW CAR. I WAS'NT GIVEN THE INFORMATION UNTIL I WAS SENT TO THE FINANCE PERSON. I SHOULD HAVE KNOWN BEFORE I GOT TO THAT POINT. BUT I KNOW NEXT TIME WHAT TO DO. BUT THE STAFF WAS GREAT! AND I LIKE MY NEW MALIBU, THANK YOU

javih154592

29 de ago. de 2014

Loved the attention I received from the sale associates there. Gary was a very good sales associate and loved customer service from Edwin. Also loved how some of the staff there is bilingual, which was really helpful for me, specially Mr. Edwin who helped me out with my translation and finishing my purchase. I'd recommend this dealership. Also liked how the finance agent answered all my questions.

kseibert

27 de ago. de 2014

Everyone that we encountered at Clay Cooley were nice, professional and helpful. Tommy was great. Very personable and helpful. I am enjoying the use of my new car. What a great experience.

joseg_tazz

26 de ago. de 2014

Bill was a really good sales man and got me what I was looking for. Im really happy with my New Silverado truck. I would definately will recomend friends and family to go buy a car from Clay Cooley Chevrolet at Irving Tx. Thank you

Claudialore

25 de ago. de 2014

It was a great expirience for to be my first time buying a new truck. With a nice and professional customer service .Thank you Clay Cooley

Mikewaz88

23 de ago. de 2014

Perfect treatment from the minute I walked in. Sales, finance and checkout were exceptional. Finance manager came through with an even more impressive rate - even after the handshake confirming the deal. I'll recommend this dealership to everyone.

bwragg

23 de ago. de 2014

The service and accommodations we received were great from start to finish! I went in looking for a specific car I found off of the website and within minutes I was test driving and completing paperwork. They made the experience super easy and as quick as possible! I love my new Equinox!!

ag75224

21 de ago. de 2014

Cay Cooley's employees Vicente, and Samuel helped me find the car that had the qualities I needed for the safety for me and my children.

mtorres123

20 de ago. de 2014

My process was so easy, they got me the best finance option and was very quick never had me waiting for a long period of time. I made an appointment for my test drive, I decided on a color told them I would e-mail all my information. Went in the next day saw the Equinox one more time before my final decision then went inside, they had the paper work ready just how I asked them to; signed my paper work, went back to the truck so we can set up the on-star made sure I knew what every button did seats and all. Then I drove off in my truck. Ver patient explained all my contract and answered every question i had.

Matmartin09

18 de ago. de 2014

The service I received at clay Cooley exceeded all expectations, and that is coming from a first time buyer. They got me in a new car for a very reasonable price.

takoya.lenford

18 de ago. de 2014

I had a great salesman to help assist me in my car buying process. He was very patient and did not appear as if he was in a rush to get me in and out the door. He allowed me to take my time and really select the car that I wanted, off the show room floor. I got exactly, the vehicle that I came in for, at the price that was most feasible for me and my wife. All the staff there were very friendly and helpful. If you are looking to purchase a vehicle, I definitely recommend that you go to Clay Cooley Chevrolet in Irving, TX.

Jessicatrevino

16 de ago. de 2014

I called to test drive a Chevy Equinox and Orlando had it ready with the a/c on when I arrived! The buying process was quick and easy!

rbh2014

15 de ago. de 2014

I went to Clay Cooley to look at a Camaro and ended up buying a Malibu. The sales team was excellent to work with and focused on my desires and needs. I bought the car on a Saturday evening and they stayed open after closing just to accommodate my purchase. They detailed the car and went over all the Finance options and car features for me before I left at 10:30 pm. They negotiated a good deal for me and found the best financing option available. I highly recommend Clay Cooley for their overall service and customer satisfaction.

TeresaC2014

14 de ago. de 2014

The absolute best car buying experience I have ever had! They exceeded my expectations and kept right in line with everything I requested. I would recommend Clay Cooley to everyone I know and I will definitely return to purchase another vehicle.

dixonmary

12 de ago. de 2014

I have purchased multiple vehicles at this location and they have always been very friendly and informative. I was greeted by many sales people throughout my purchasing process for my 2014 Silverado and given much more information about the vehicle I was interested in. I did not have a long wait time, and was able to finish the buying process without spending my entire day at the dealership. They gave me follow-up calls and everyone was patient and pleasant throughout this particular experience in buying the truck.

Laverna34

11 de ago. de 2014

I had a wonderful experience! Great Team! very informative .....I'm very satisfied with my purchase....I will definitely be a returning customer...Terrell was a wonderful salesman!

Dalia Ruiz

10 de ago. de 2014

I bought a 2014 and everyone was very a helpful and attentive. I was greated at the door and directed to a great sales man. He was patient and understanding and kept me in the loop as far as what was going on each step of the purchasing process. He continuosly checked on us and would offer water and popcorn.

luciopedraza

5 de ago. de 2014

Dont know where to start. I really hated the car buying process but with ruben,"tiny", everything when fast and smooth. He asked all the right questions to get everything going fast and explained everything as the process was going on. You cant ask for better service. I was in and out in about 3 hrs. Im a clay cooley customer for life.

cdhall12

4 de ago. de 2014

The process was simple. The associates portrayed great customer service and followed up with us after purchasing the car which says a lot about customer service loyalty.

Mrod5004

4 de ago. de 2014

From the moment I walked in to the moment I walked out I was taken care of with genuine honesty. They listened to my needs and what I could and couldn't do. They made it happen. I will do business here again!

lndberry

3 de ago. de 2014

My husband and I had an excellent experience with Clay Cooley. We will recommend our sales associates to our family and friends in the future.

03899

31 de jul. de 2014

Had a great experience at the dealer. I was able to take a test drive with no hassles. The deal was completed fast and easy. Thanks

Sharon Hardaway

31 de jul. de 2014

We drove to Irving from Houston to pick up our new 2014 Corvette Stingray. On the way home, we turned on the air conditioner to find that it did not work. We took it to a dealer in Houston for warranty work...the air conditioner in this car had never been tested or worked - it had no freon and was not connected. Very disappointing customer service and delivery for a $70k+ vehicle. Additionally, we experienced concerns with the professionalism of their business office - they continued to use our funds an additional 8 days after our check cleared before paying off our trade in.

COREAS17

30 de jul. de 2014

I had been buying from buy here pay here places that never helped my credit. Clay Cooley was able to get me approved and in a brand new 2014 car something I had never experienced and best of all with nothing down. Please come see Clay!!! he will get in you and new car.

kenishah1

27 de jul. de 2014

They really made my car buying experience a great experience. I have been looking and looking at different car lots and the customer service experience won me over. i felt that other dealer did not care about the customer need (MY NEEDS)

cminorp

24 de jul. de 2014

I am so pleased to have worked with Sam and the others at Clay Cooley in Irving, TX. It was my intent to go in and fill out the paper work to return on another day as it is always a lengthy process. Not only did I stay but I left with my brand new car thanks to all the efforts taken by the group working with me. Awesome car buying experience

Evafearless

23 de jul. de 2014

I really enjoyed working with Samuel, Jeremy, and William. They helped get me set up with my budget. They gave me the price I wanted on my trade in, which felt really good.

Bua Kimmer

21 de jul. de 2014

Friendly and Excellent service by Erica our sales representative!Buying a new car is a little tough but they were able to help us out and gave us a brand new 2014 Equinox Ls!Thank you Clay Cooley!

ernest1953

18 de jul. de 2014

Great experience, I was never treated so good! Clay Cooley is the best. I have bought several new cars in my life, I have never had such a pleasant experience. Buying a new car can be tough but I felt that they have taken the time to listen to what I am looking for and what I am trying to accomplish. The last vehicle I purchased from them was a new car and their sales staff was very knowledgeable and very friendly. I would recommend Clay Cooley to anyone who wants to be treated fairly and with respect!!!

yolis1200

17 de jul. de 2014

I applied online and received a Call from Daisy Portillo. I went in and she took my information and showed me a vehicle, in the process of working on another vehicle I got handed off to another representative William White. I told them the amount I had as far as my down payment and a possible upside down I had from a totalled car I had to replace. They said that was fine and they would work with me. Sent me home w a new car on Thursday night pending bank approval. On Tuesday I get a Call to bring in the vehicle and asked for a bigger down payment than what I told them I had. So they send me to the used dept and he said they would work with $500 down. I had to again repeat the information I had already submitted on Thursday having to fill out another application. He came back w a higher down payment and a larger monthly payment on a used car. I understand I have bad Credit and a low down payment, but I had told them upfront as to not waste their time or mine. The next day I went to Frank Kent Hyundai and got an Answer the same day and a brand new Hyundai Elantra Unlimited w the same down payment without any hassles!! I don't recommend Clay Cooley Chevrolet!!

Tracey21895

15 de jul. de 2014

Employees at dealership were very friendly and helpful. They had a very good selection of vehicles at a competitive price. I would recommend this dealership.

CamaroSS14

13 de jul. de 2014

After much searching I finally found the Camaro I wanted at the best possible price. My online inquiry about the car was quickly answered by Daisy Portillo. Once at the dealership she immediately got the ball rolling! Daisy kept me informed and answered all my questions throughout the process. Before I knew it I had the car of my dreams! They've earned themselves a repeat customer for sure!

KeCia Hamilton

13 de jul. de 2014

On Friday July 11, 2014, I had an appointment with Orlando and it was an excellent experience, he was very patient and understanding of my credit issues. Mr. Hewitt managed to assist me with financing and gave me future tips.....Thank You again.........KeCia Hamilton

Sharon Little

24 de jun. de 2014

I was in the market for a new 2014 camaro and decided to stop by Clay Cooley Chevrolet. From the moment I walked in I was treated with quality customer service. I worked with a gentlemen named, Drew, and he made my car buying process absolutely fantastic. He listened to what I wanted in a vehicle and keep me within my budget margin. He was not your typical pushy salesman who pressures you into every deal; but rather discussed with me my options and treated me like a person and not just as another sale. The management staff were also very involved and made me feel confident in my buying decision. I drove off in a brand new 2014 Camaro that day. Thanks Drew for all of your help. And Thank You CLAY COOLEY CHEVROLET!

Kelly B.

5 de jun. de 2014

AMAZING!!!! I am seriously amazed... I had been getting the "runaround" from everywhere I took my truck into have it looked at... For 6 weeks!!!! I was tired. I found Shane! He said " he knows a guy" and that they would take care of me. He called Ben. And I have to say.... Wow... AMAZING!!!! He knew what it was, by just me telling him my problem... Even better, They had it fixed, Within the hour. These guys are keepers!!!!

Allan

5 de jun. de 2014

I had to have my truck looked at, so I took it to a buddy of mine. Well, you know how that goes. After a few times of him "fixing" it, I finally took it to the dealer. And at first I was worried because I hear nothing but how high priced the dealer is. But soon after I pulled up, I was greeted by a guy in a dress shirt asking me if I'd been helped. I replied no, not yet. He then had to go get someone who could help me. It looked as if this was the manager, because he was getting on the other guys butt for not greeting me. After that the service writer took my information and told me to wait in the waiting room. About an hour later the manager came in and asked if the service writer had come to talk with me to let me know what was going on with my truck. And when I said "no sir" he looked a little mad. Shortly after the writer came in and told me what was wrong and how much it was going to be. I was shocked, it wasn't to bad at all. A lot less than what I had payed my "buddy" to "fix" it. It was a good experience, even though the service writer had to be pushed to do his job. That manager, I forget his name, has got his hands full. I'll be going back if I have any more problems. Thanks guys!!

Lisa

5 de jun. de 2014

I was at Clay Cooleys last Friday with my camero, I had been having some troubles with it. The service writer tried his best to help me and make sure that I understood what was going on with my car. The service Manager introduced himself and asked how I was doing. I couldn't have felt more comfortable. They got my car fixed within the hour, I haven't had a problem since. LOVE this dealership!! They will be seeing a lot of me. Thanks Shane!!

Chevy man

30 de may. de 2014

I came in a few Saturdays ago for service on my new silverado. I have been very happy with my truck and was quite surprised to have the service manager of a Chevrolet dealership tell me all the ways my Chevy truck doesn't measure up to a Ford. He went on to tell me how their warranties compare to each other. It's pretty bad when your members of management, not only do not endorse your product but almost recommend your competition. Luckily I am a die hard Chevy man and cannot be swayed.

John

28 de may. de 2014

I agree with the previous review about this dealership's unprofessionalism. I was in recently for an oil change and although didn't have a personal encounter with the service manager Shane, I did see how he apparently runs his department. While speaking to the representative, I was distracted by the loud commotion coming from one of the glass offices. When I asked who that was yelling at one of the employees, I was told that was just the service manager Shane. If this dealership is ran by individuals who conduct business in this manner, I will not be back and would definitely not recommend this place. You should not be made to feel uncomfortable and have to witness such a display when just needing a simple oil change.