Nick Frankel

19 de jul. de 2016

Had unexpected problem w/ vehicle, took to dealer, J Childers explained unavoidable delay to get technician to evaluate, had to leave vehicle at dealership unexpectedly, including personal property not easily taken w/ me, left overnight, intact & undisturbed when able to p/u vehicle next afternoon. That integrity & trustworthiness seen less & less in my experience, & much appreciated.

Susan Conley

16 de jul. de 2016

The service was just as expected and we will continue to use this dealership.

Nothappy

16 de jul. de 2016

My fiance and I walked in thinking we we're going to receive service, but no one acknowledged us. A few guys were goofing off throwing a blue ball around like four year olds, two men passed us without acknowledging us, and the rest of the salesmen were just sitting there looking like we were invisible??? I do not highly recommend this place.

Audrey Frazier

11 de jul. de 2016

ford f150 king ranch- service was excellent and everyone was very helpful, i came in without an appointment and they were able to fit me in and get my tires rotated in 20 minutes or less. This was great as I was planning to leave town and was already overdue rotation.

Leon Cloutier

11 de jul. de 2016

My wife said, because she is the one that took the car in for oil change and tire rotation. It was very good experience. the service check the alinement, witch was NOT ask to done. then tried to more work that was not requested. I'm glad for the info. but not the pressure the it needed to done that day. It was not a pressing problem.

Sandra Lewis

6 de jul. de 2016

First oil change & tire rotation on my 2016 Explorer. Everything went smooth and we were satisfied with the services done to the vehicle. It's nice to see a familiar face in the service department, Candy! :) Also pleased with the new folks you've added. Tyler is still my favorite service representative! 8-)

Bruce Huffman

4 de jul. de 2016

good job but wait time was too long,but employees were all very plesant

Davis

2 de jul. de 2016

Eric likes to send 4 paragraph condescending emails when he sells a car for more than your offer. He was insulting when I was trying to work a deal on a used car, so I bought new from a different dealer. Some may have had a good experience with this guy, but I took my business elsewhere.2 stars because he did send me a video of the car. Minus 3 stars because of statement above and he answered my call while in the bathroom. Not cool.

Aleix Arrington

22 de jun. de 2016

The facility is easy to get in and out of. Very comfortable environment. Everyone is friendly and helpful. I especially like the shuttle service; helps me drop off a vehicle and go on to the office. No missing work to get vehicles serviced.

Tonya petry

21 de jun. de 2016

I've purchased vehicles numerous times throughout my life, this was by far the best experience I've ever had. The salesman PAUL, was excellent very diligent and a hard worker. Never pushy... it took me a lil over a month to decide on a car. He was always patient and great to work with!! I will DEFINITELY return for future vehicle purchases.

Thomas Benicken

17 de jun. de 2016

Very good and pleasing service was good and service people where nice

Jeri

14 de jun. de 2016

The service was amazing. The staff took care of everything in regards to my warranty. I wouldn't take my car anywhere else!!!

Mckenley Houston

8 de jun. de 2016

There were no lugnuts that fit my wheel lock. So my tires weren't able to be rotated.

Sandra Lewis

4 de jun. de 2016

This was the best visit I have ever had for Service here. Most times are a struggle.

Jessica Hart

25 de may. de 2016

Every time I come to Cloniger Ford everyone is very helpful and always attentive.

Luv Fords

14 de may. de 2016

The salesperson that we dealt with, had a smug better than everyone attitude. After we did not like his offer, he was very rude. We knew that we had awesome credit, but he continued to want to use a 4 and 5 point interest. When we didn't like the payment, he became very irritated. If he would have listened to us and checked out credit score, he would have had a much better interest rate and payment. Went to another top reviewed ford place about 40 minutes away the following evening and was treated with friendliness and respect. Had our vehicle and our payment less than we asked, the very same evening.

David Scalise

10 de may. de 2016

Purchased a Edge SEL... Daniel did an excellent job. Love this vehicle!

by Kellie

8 de may. de 2016

I thought I was not able to purchase a New Mustang but I was able with the help from Josh Simmons and the rest of the staff. Josh Simmons was helpful, friendly,explain everything to me,and made sure I got what I wanted. I highly recommend everyone to visit Cloninger ford in Hickory n.C .

Brian Lane

30 de abr. de 2016

Excellent Service from Josh Simmons. Great experience in the entire process, Thanks again Josh Simmons

Voodoo16

14 de abr. de 2016

Bought a 2016 GT350 from this dealership. Picked up their allocation of the car and was asked if I wanted to change anything about the allocation; I thought that was very nice of them. Of course the wait time for the car was not on the dealership, but the factory producing the car; however, James Crawford and Rodney Sailors were always there to answer my pesky and somewhat often questions about the status of the car. Car was prepped exactly how I wanted it with zero complaints there. The buying process was straight forward with little to no hang ups. Great people at Cloninger and I am overjoyed with the GT350.

misty " greenbay gal"

9 de feb. de 2016

David Smith at Cloninger Ford of Hickory was so helpful with the questions I had on the upcoming purchase of my new auto! The dealership and other staff were very pleasent as well. I will be purchasing my next auto at Cloninger Ford in Hickoy from David Smith and send family and friends.

Steph7394

9 de feb. de 2016

Ford's have always been a family preferred vehicle, so naturally our family chose Cloninger Ford of Hickory when looking for our daughters first vehicle. Dave Smith exceeded our expectations with his cheerful personality and ability to answer all of our questions while helping her pick out a vehicle that met her "check list". Soon as she brings home that report card that she's working ao hard on, our family will definitely be back!! Thanks Dave!!

First time buyer

12 de ene. de 2016

Every one on staff is polite and willing to help. For a first time car buyer I did not know much about the process and all the time it look to work through the paper work. However, the sales person was extremely polite and patient.

Donald Mcdevitt

5 de ene. de 2016

Happy,Happy,Happy. I had a great experience and get what I can for. Sales members were nice and helpful.

Karen Frye

5 de ene. de 2016

The staff their was very kind and helpful in selecting my 2015 ford focus. thanks

Carolyn Killian

5 de ene. de 2016

Had my car in for the first service. All my questions were answered, and my car was ready when I returned, just as promised. Would recommend their service department to everyone.

Kenneth Jarrett

4 de ene. de 2016

Worked me in the same day i called...Great Service !!!

Joseph Young

3 de ene. de 2016

My wife and I purchases a 2015 Edge from you on 12/27/15. We thought the service and staff was excellent.

Karen Hicks

3 de ene. de 2016

Eric was a very competent, engaging sales person and he was able to turn a no into a yes.

Josef Baier

30 de dic. de 2015

I had been looking for a certain vehicle on line when I ran across one that fit my needs. I called ahead and made an appoint to check out the vehicle. When I arrived for my appointment I was introduced to the sales person who was going to take care of me and the vehicle was ready for my review. The sales person explained all the feature of the vehicle and we went for a test drive. All my questions were answered by the knowledgeable sales person. Now it was time to talk pricing, trade in, financing and warranties. The warranty on the vehicle was very good, but I was not satisfied with initial trade in value, financing or the pricing, however in a short time we had all the details worked out to our satisfaction.

Jerome Lamonds

30 de dic. de 2015

First time in since new ownership...was very impressed with everyone and the service...I do not drive this car that much any more but will recommend to others.

Sandra Bolick

29 de dic. de 2015

Your staff was very friendly and courteous. It was done in a timely manner

Danny Kincaid

29 de dic. de 2015

I had a good experience. The salesman helped me get the truck I wanted an needed

Kimberly Heafner

25 de dic. de 2015

I am a tough customer , but the willingness of the dealership to work with me was essential. Wilbur Armstrong was very helpful .

Mary Helton

21 de dic. de 2015

Everyone extremely nice and supportive the facility was very clean , the staff was very friendly, I really appreciate the way service people are so helpful and when I need my car serviced I just phone ask when I can bring it in and I get a very friendly reply when would you like to bring it in , I tell them and the reply is we can do that we will see you then if I have to reschedule no hassle I hear the representative no problems when would you like to reschedule. Everyone and I do mean everyone there comes together makes an exceptional team!

Heather Hewitt

15 de dic. de 2015

2016 Ford Mustang. Staff was fantastic. Kris Kerr got me in the car I wanted, with a fair deal. Thanks Kris

Suzanne Goble

12 de dic. de 2015

I was looking at purchasing a newer car (1996 Explorer purchased at same location!) and had been watching the prices on the Edge your website. Decision time came and a purchase was made. Staff was very helpful and looking forward to a good relationship for the life of my new car!

Patrick Teague

11 de dic. de 2015

My focus had a recall notice, so I scheduled with Cloningers and they took care of me. Nice waiting room, wifi, vending machines,etc.

James Spangler

11 de dic. de 2015

We are totally impressed with the performance of this car.We are very thankful for your assistance in helping us through out this .We are finished with the smaller dealers who leaves us with that jacked_up feeling.I will be sending you a letter to say we thank you. I know this is the digital age but I am from the old school and still feel that nothing beats a thank you that can be held in your hands and handed to someone if you choose. Until I get it written here is a thank you an thanks to Ford for having a better idea.

Denise Kirby

10 de dic. de 2015

Just two old folks,and was treated with respect,and no pressure on what we wanted.Kris Kerr was very polite

Christina Royal

10 de dic. de 2015

David Smith was very helpful and had most everything paperwork-wise ready when I came to trade for the transit. David and Heather and the service department were super friendly.

Freida Caldwell

8 de dic. de 2015

Had my 2012 Ford Focus serviced and they also had to fix the transmission again. The service was good as always but fixing the transmission takes forever , you could offer a loan car and not a rental service .

Marcus Burrows

8 de dic. de 2015

I bought a 16 Ford Fusion which my wife loves, only advice is to make sure the salesman knows all the warranty info. He told me I got a 7 year 100,000 mile warranty and I only get 5year 60,000 mile warranty. It caught me off guard that the salesman didn't know that and I found out at the end of my paper work. Also Justin my salesman didn't even try to sell me the car on the test drive, he simply turned the radio up a little and laid back. Kind of strange test drive. After I bought the car no one took time to show me anything about the car because they was wanting to leave. Thank god for google and the manual.

Candace Cansler

6 de dic. de 2015

Staff was great I was in and out in less than an hour for service The Works package

Justin King

30 de nov. de 2015

Bought an F150. Great experience from looking to number crunching to actually buying. Easy process and they worked well with me.

Beverly Setzer

27 de nov. de 2015

I like i was treated with respect. Pedro had great customer service. I am happy with my overall experience. I purchased a 2014 Ford Focus.

Donald Lucas

27 de nov. de 2015

Service department was great! They performed my work in a very professional manner. I will return when I have additional service needs!

Stephen Kiser

24 de nov. de 2015

Ford ram 150. Was happy with service and staff. Would come back for another vehicle

Brenda Wallace

16 de nov. de 2015

Cloninger Ford Express Lane serviced my 2015 Ford Escape on Nov. 13th at a scheduled appointment I made. An overall inspection was done, oil changed, and a recommended recall was done. The service tech suggested an alignment due to a slight out of alignment. That was also done. I was pleased with the work. I asked about coupons for future appointments as I have not received any since purchasing my vehicle new on Dec. 7th, 2014. I hope to receive some coupons in the future. I will definitely recommend Clonginger Ford to friends and family. So far, I have enjoyed having and driving my Ford escape!

Stephen Seals

15 de nov. de 2015

i bought a 2015 F150 4x4 ecoboost and it is amazing! The sales and staff are excellent, no one was pushy or rude, everyone was willing to help and made my buying experience easy.

Sam Deyton

14 de nov. de 2015

I absolutely love my new 2016 Explorer. The staff at the dealership did an amazing job getting me exactly what I wanted. I would recommend anyone and everyone to Cloninger Ford of Hickory.

Jeanette Tabor

13 de nov. de 2015

Salesman was very helpful and knowledgeable . Financing was quick

Roger Ledford

12 de nov. de 2015

Everyone was very polite very professional excellent facility all-around great folks to deal with.

James Bayne

11 de nov. de 2015

Staff was very helpful. Bought a 2016 Ford Escape.

MrsOWest

9 de nov. de 2015

Wonderful first time experience with the Service Dept. Had an appointment, took me right in and finished way before I was expecting...

Loran Glasco

8 de nov. de 2015

nothing much to say about it really about I have had a pretty decent experience with them on this the car buying

Mark

8 de nov. de 2015

Eric Smith did a great job and I would recommend him to anyone.

George Baxter

7 de nov. de 2015

I went in for an oil change. That process was smooth. The only downside was the fact that my oil change light was not cut off, for which I had to go back in to grab someone to go to the car to cut it off.

William Reinhardt

6 de nov. de 2015

We got the F150 2015 we wanted for the price we wanted.

Jessica Hart

5 de nov. de 2015

Our experience with Cloniger Ford was amazing. John the sales rep went above and beyond getting me the car I wanted and explaining all the updated and new technology that comes on a car. He could have easily went home and spent Friday with his family however he stayed over to do whatever we needed to ensure that we got the best service. I would recommend him to anyone.

Suzanne Peavy

4 de nov. de 2015

I always feel like a person there and not a number. The oil change includes many checkpoints and the tire rotation helps to make me feel confident that my Ford will last. The service department is great and always fast and helpful. Suzanne PeavyProud owner of a 2013 Ford Explorer

Brenda Cline

2 de nov. de 2015

Timely and kept my seats and steering wheel covered.

ARLIE BROWN

29 de oct. de 2015

I PURCHASED A 2009 F150 LARIAT 4WD FROM ERIC & TRACIE AT CLONINGER IN HICKORY..TRACIE SET UP AN APPOINTMENT FOR ME THAT FIT IN MY SCHEDULE & ERIC WAS VERY KNOWLEDGEABLE ABOUT THE TRUCK I BOUGHT..I ORIGINALLY WENT TO LOOK AT ANOTHER TRUCK WHICH TURNED OUT TO NOT BE WHAT I WAS LOOKING FOR AS IT WAS A 2WD INSTEAD OF A 4WD..ERIC USED THE INFO ON WHAT I WAS LOOKING FOR & QUICKLY BROUGHT THIS TRUCK OUT FOR ME TO SEE..HE WAS RIGHT ON...THIS TRUCK HAD EVERYTHING & MORE OF THE OPTIONS I WANTED..HE HELPED ME WITH THE FINANCING & SET UP PAYMENTS TO FIT MY BUDGET (I AM A RETIREE)..I WAS VERY PLEASED WITH THE SERVICE & ESPECIALLY THE FRIENDLY & PROFESSIONAL TREATMENT I RECEIVED FROM ERIC, TRACIE, & THE FOLKS AT CLONINGER IN HICKORY...I WILL RECOMMEND CLONINGER IN HICKORY TO MY FRIENDS & ANYONE LOOKING FOR A NEW CAR OR TRUCK...

Teressa Hollars

28 de oct. de 2015

I was looking for a New explorer and Cloninger did have what I was looking for Peter Gilissen was a very good salesman and did a wonderful job explaining all the functions of the vehicle just outstanding as a whole

Jennifer Stotts

28 de oct. de 2015

I have bought 2 vehicles at Cloninger Ford of Hickory and my experience both times have exceeded my expectations. They go above and beyond to get me in the vehicle that I want.

Robin Earp

25 de oct. de 2015

I got a Ford Escape, and it drives wonderfully. The service was very nice. The staff were very nice and helpful. They told me everything I need to know about my new car.

Freida Caldwell

24 de oct. de 2015

Well I had my 2012 serviced and had the transmission check and they fixed the clutch in the transmission while I was there instead of putting me on awaiting list. Thanks .

Jill Stewart

23 de oct. de 2015

I purchased my 2012 Ford Escape from Cloninger Ford in May. In October I took it in for the first oil change and 40,000 mile service. They were professional and fast. The waiting area is comfortable with free coffee available.

Gloria Hemphill

22 de oct. de 2015

My daughters bought my car in Kannapolis as a surprise. I wondered where I was going to establish a local dealer for service, etc. I was notified that my car needed a few safety recalls & called Cloninger. The staff was so courteous & professional and performed the service without a problem. I recently had the $39.99 service special and again, everyone was great. And, I couldn't beat that price! I am new to the "hybrid" world and feel confident that Cloninger will help me along the way. I also really like the early service hours at 7:30 AM. There is nothing like feeling secure with service provided these days. Please keep up the good work!!!

Nancy W.

22 de oct. de 2015

I had a wonderful 1st time experience with Cloninger Ford and will definitely return to have my car maintained.

Debbie Dickey

22 de oct. de 2015

Since I bought my car back in Janurary of 2014, I have had nothing but great service from Cloninger Ford of Hickory. I bought a new 2014 Focus and I love the car. I had to take it in to get my clutch repaired and right away Cloninger had me a Rental car. Then I went back to get my remote start put on my car and since the guy wasn't available at that time, I was given a service car. Today, I had to get a small scuff out of the back of my car that happened when it was there and they were fixing it as soon as I said I had time. The great customer service I received was the best. I've never been to a dealership that would treat you like this. Cloningers manager Bobby had them pick up my car, while I was at work and brought it back in what seemed like no time. Not only did they bring it back to me where I couldn't even tell where the scruff had been but it was washed. Now that's Customer Service. I would gladly recommend Cloninger to everyone and I will definitely be purchasing my next new vehicle from them.

David Connis

21 de oct. de 2015

I purchased a ford F150 and the salesman John Deal was very helpful, he explained everything about the truck, and made the trade for my vehicle as simple as possible. after the deal was made he took extra time to make sure I understood the way every thing worked. I am very happy with my deal and I love my F150. Thank you to all involved!

Michael Nunnally

19 de oct. de 2015

The purchase of my 2008 Ford Taurus X was seamless. I am very satisfied with the vehicle and recommend Cloninger Ford to all.

Neal Long

18 de oct. de 2015

Service was great as always. Staff was great also. No problems. Thank you all so much.

Toni Cagle

15 de oct. de 2015

It was a great experience. It didn't take as much time as usual. The time it takes to do a deal is the worst thing about buying vehicle. We were pleased this time.

Louise Blanton

15 de oct. de 2015

2014 F150 Ford Pickup. John Deal was very helpful, courteous, and very professional. He is an asset to the company or dealership. Jeremy was also helpful, courteous, and very professional. I had an awesome experience with the purchasing of my Ford F150 truck.

Dewey Phillips

14 de oct. de 2015

Very helpful salesman did what he said that day. Clean dealership and polite staff.

A Stanley

13 de oct. de 2015

Best car buying experience ever! Salesman (J Deal) was wonderful. Explained all of the vehicle's options to me thoroughly and didn't "pressure" me into buying. A young child accompanied me. Mr. Deal, the receptionist and Jeremiah (Finance) were very polite and accommodating to my daughter. Jeremiah was also thorough in explaining financing, gap insurance and extended warranty options. Overall this was a great experience, exceptional customer service and a great car at a fair price! Thank you all!

Benjamin

13 de oct. de 2015

I came in to look at a specific car seen on the website- 2014 ford focus 5 door. The salesperson introduced himself as I walked in and was happy to oblige. He led me to the car I requested right away and answered my questions.

Joseph Bateman

13 de oct. de 2015

I took my husband's truck in for an oil change. The service men and women made it a simple process. The waiting time was around 30 minutes which is what I expected.

Tony Wolfe

13 de oct. de 2015

The transaction/deal was professional, fair, responsive, and overall very good. Will clearly recommend Cloinger Ford to my friends and associates. Purchased Ford Fiesta.

Jerry Cansler

13 de oct. de 2015

My son keeps the Ford 150 in Raleigh and he was coming to Newton on break back home and the truck was due for service. I called Cloniger Ford for the Works service package Friday to make an appointment for Saturday and they recommended why not come today for service.Thank you for getting my son in and out on Friday and in turn got to spend addional time with him while he was home. I always recommend Cloniger and Ford and the service department to those I come in contact with.

Karen Campbell

9 de oct. de 2015

It was quick and painless as with all the previous appointments. Please keep up the good, affordable service. And, Tyler is always a pleasure to deal with :-)Thank you!Karen

Christine Palmer

9 de oct. de 2015

Excellent team, even ended up having my coolant flushed and replaced.

Brian Hendrix

7 de oct. de 2015

Purchased a 2016 escape. Kris Kerr was exceptional and will highly recommend him going forward

Scott Taylor

6 de oct. de 2015

they did a timely service on my car as usual and offered a free throttle control cleaning at no charge because they were trying a new product. on top of the free oil change I received because of rewards points

Mark Drum

5 de oct. de 2015

Sales service was excellent from Mike Wilson. He was very knowledgeable and helpful throughout the whole process even though we came in late. We will definitely keep Cloninger at the top of our list when buying a car the next time around!

David Williams

5 de oct. de 2015

service was good and I appreciate the shuttle service to mall.

Harrison Vanover

2 de oct. de 2015

I purchased a 2015 F150 and as always the service from Dave Smith was excellent as well as Brian Simmons service. These 2 guys are the best....

Luis Velez

1 de oct. de 2015

2016 Ford Escape... Pedro did a great job on educating me about the vehicle and interacting with me through the whole process

Makenzi

30 de sep. de 2015

2014 Ford Focus. The service was excellent. The staff was extremely helpful especially (David Wilson).

David Echerd

28 de sep. de 2015

In the past, I have had positive experiences with your dealership. This past experience on the day of the service was no exception. I had a service and tire rotation. Two days following my visit, the low tire pressure warning light came on while I was driving my car. I found this to be disturbing since two days prior I had paid to have my tires rotated. I assumed that during a tire rotation, the air pressures was checked in all four tires. Obviously, I was wrong. I had to inflate the tires with at least 7 lbs of air per tire, read my owners manual to determine how the warning system resets, etc. I am glad to know how the tire low pressure warning system reset, BUT I should not have had to find out in this manner. I suppose, the next time I have a tire rotation, I will have to specifically request the air pressures be checked in all four tires. I would suppose, the technician who did the work on my car could be determined. I think at the very least he should be made aware of this lack of service.

Jennifer Roberts

26 de sep. de 2015

We love our Ford Focus! We will enjoy learning all the new features and driving it!

Leatrice Cox

26 de sep. de 2015

We were having problems when driving the car...it seemed as if the brake was on and it was difficult to keep going. We stopped by to have it checked out, found out about a recall on the clutch, and they began to work on the car right away. The staff gave us a ride home that day as the car had to stay overnight and they delivered the car when it was ready. Super nice folks.

Michael Cunningham

25 de sep. de 2015

This was the best experience i have ever had at a car dealership!! I went in with a previous view of dealerships to be a little sneaky and pushy but i did not feel this at ALL! In fact i was in no hurry to leave. I bought a brand new Ford Focus and had a wonderful buying experience with the salesman named David Wilson! He was the absolute best sales person i have ever had the pleasure of meeting! What a guy! He took me on an enjoyable test drive, provided me with the best experience and treated me with respect and did not look down at me because i was young! In short if your looking to buy a car be sure to drop by Cloninger Ford! You will not regret it!!!!

Charlene Tice

24 de sep. de 2015

Had the oil changed did a good job the wait was not to long. Nice place to wait while car was getting done.

Erin Dubea

23 de sep. de 2015

Our salesperson was wonderful. He was patient with all my questions, and didn't mind our daughter and her antics at all. He was personable, kind, and I highly recommend him--James. All of the staff we encountered were friendly and greeted us with smiles.

Wendy Pagenstecher

23 de sep. de 2015

My MKC needed the headlights adjusted from the factory and I noticed a whistle in the sunroof. Service began to look into the whistle and discovered the entire glass needed to be replaced. They had to order the glass from the manufacturer and this took some time but they kept me informed. I appreciated how thorough they were and will definitely go back for all my automobile needs.

Katelyn Mcneil

23 de sep. de 2015

I had received news that morning that my car had been totaled; so naturally I needed a new car just did not want to buy one because I absolutely loved my Prius. My husband and I stopped in and was greeted by David Wilson and let him know what we were looking kind of looking for. He showed us some really great cars and I test drove the Escape that I then purchased. He was so knowledgeable about the vehicle and the warranty. I walked away the first visit and went back around 2 and met my dad to look at the vehicle. We also talked with Scott Bryan who has worked with some of my family members in Nascar. He was great as well! I walked away again, and drove through several other car lots and found nothing that I even wanted the look at... We drove all the way to Mooresville to look at cars and found nothing! It was about 7:17 pm and I called David and told him that I wanted the car, but that we were on our way home from Mooresville. He worked with us and got all of the information over the phone. We got to the dealership right at 8pm got the paperwork signed and we were off! David along with everyone else that worked with us was incredible and patient! David has been wonderful and touched base with me many times to make sure that I was still happy with everything, and I am! I have told many people about you guys and if we are ever in the car buying mood in the future we will definitely be back!

Paul Blosser

22 de sep. de 2015

I purchased a focus hatchback and am very happy with it

Robert Shaw

21 de sep. de 2015

Excellent. Joe is great! He has been most helpful now twice in as many weeks.

Syntha Childs

21 de sep. de 2015

Everyone was very helpful in the service department and friendly but I can't recommend anybody to buy a ford with all the problems I've had for years since I bought mine. But so far with the new trans. clutch the car is finally working the way it should. Yes I would certainly recommend anyone to the service department.

Christopher Bagley

21 de sep. de 2015

My wife has a number of orthopedic issues that precluded her driving anything other than her 2000 Buick La Sabre. So, when it came time to start shopping for a new car for her, we knew we would be in for a journey. Long story short -- first we bought a used Ford Flex. At the time, it seemed like the right fit, but turned out to have a lot of comfort issues for my wife. So we took it back and bought a 2015 Ford Escape....nope, still not right. Third time is the charm. We ended up with a 2014 Taurus, she finds it very comfortable. The dealership was patient and accommodating on this roller coaster ride it took for us to finally purchase the right car. We ended up with a great car at a great value, and we appreciate the patience of the dealership, and especially of Scott Mitchell who stuck with us through the entire process.

Susan Logan

19 de sep. de 2015

the sales Manager and salesman were awesome. I was having transmission issues(2nd time in 2 months the transmission clutches broke) with my PAID FOR 2014 ford focus. The salesman worked with me and I needed a smaller car payment than the one that was suggested for the new 2016 ford escape I was interested in. The wonderful sales manager heard me out and understood where My head was and came up with the idea to BUY my car and then put me in a lease for the escape. HE WAS BRILLIANT. I can not say enough positive things about my experience with cloniger Ford in Hickory. I walked away very pleased and happy,(although very heartbroken about my focus, I LOVED THAT CAR)!

Erika Taylor

19 de sep. de 2015

I purchased a 2009 Ford Flex. I spoke with Dan on the phone before I came to the dealership and he gave me information on the vehicles I was interested in. The financial part took longer than I expected considering I did not need financing. I am happy with my vehicle and service I was given.

Christina Faris

17 de sep. de 2015

Ford Escape. John Deal our sales person went above and beyond what I had expected. I was very pleased and with the attention I was given.

ReneeZ

10 de sep. de 2015

First time I did not believe I would be driving out with a new car a Ford Focus 2014 so I was in shock.Second time I go in for a Auto repairing recall and oil change etc. And to my surprise again a car I wanted but could not afford at that time last year I drove out again with a Ford Fusion 2016. That Eric Smith is a Rock Star!A professional, and he truly does care about his customers! I would only buy, and suggest to everyone that is interested in buying a car ask for Eric Smith I found him to be truthful and if he can find any deals he will seek to find it for you. To Eric get Ford to do lady colors like pastels pink and purples LOL..Renee Zachary

Dwain Johnson

9 de sep. de 2015

We are very pleased with our 2013 Explorer. The service was very good did what they said they would and a timely manner and as usual John Deal was very helpful in getting everything transferred and makeing sure the deal went thru as quickly as possible. We are very satisfied.

Victor Sorrell

7 de sep. de 2015

I had the Works Service on my Ford Ranger. Dealerhip to my truck right in and the service was fast. Also,other services due on my vehicle were discussed.Staff was very friendly and helpful. They did a Great Job.

Bruce Huffman

7 de sep. de 2015

the staff was really nice,they did a great job and a really neat job ,thanks

Kelly Townsend

4 de sep. de 2015

Dan M in sales was outstanding. I came away from this transaction the most satisfied of any new car deal I have ever made. And I have bought cars new since 1986 from many local dealerships. The Service dept seems a bit dis-jointed. (I had to have a CD player replaced by service dept, a couple days after buying truck.) From my perspective, the service dept could be a bit more organized. ie: After sales person referred me to them, they didn't know what I was there for when I went back to replace the part. But the sales force is top-notch. I traded in 2 vehicles, and they gave me a trade in quote on one vehcicle (exactly the figure I wanted) with the vehicle sight unseen.

Dale Maurer

3 de sep. de 2015

Purchase a 350 Platinum sales person spent all day with us to make sure we got the correct vehicle for our situation and the right fair price. Thanks to all

John Davis

3 de sep. de 2015

Simple, comfortable, stress free, professional and quick! Excellent, helpful, knowledgable, and courteous staff! Wonderful buying experience and I LOVE my new truck!!Kindest thanks and best regards,John Davis

Donna Lackey

31 de ago. de 2015

John Deal and everyone we were in contact with at Cloninger Ford treated us great!

NC

29 de ago. de 2015

After driving an hour to look at a vehicle, I was very disappointed in the treatment that I received at this dealership. I was assisted by Zack Queen, and he was rude before we even visited the lot to look at the vehicle which we were interested in potentially purchasing. I was very up-front with Mr. Queen and told him that we were looking at a newer vehicle at another dealership, but were more interested in the particular vehicle at his dealership if they were willing to be flexible (at all) on the price. He responded, "well, then why did you drive all of the way up here?". After making a special trip on a weekday morning to see the car, his arrogant tone was unprofessional and completely unnecessary. He also took a call which appeared to be from another customer and put the phone down momentarily to avoid having to listen to her speak- again, this was unprofessional (especially when sitting in front of a potential customer).I drove the vehicle, and we went back to the office to discuss the final price. I told him that it was perfectly fine if the price could not be adjusted, and we would go with the other vehicle that weekend. I was not disappointed in the dealership's inability to change the price as much as I was disheartened to be treated as though I was simply an inconvenience. My husband and I have looked for a new vehicle at 4 other dealerships in the last couple of weeks, and no other salesman/woman treated me in this way. I really hate to write a negative review, but I felt like others should know what to possibly expect from this dealership.

Della Baxley

25 de ago. de 2015

Purchased a 2016 Ford Fusion SE. John Deal was very helpful in every way. He still calls to see if I need assistance with anything. He was/is very professional in his salesmanship. My overall experience was fantastic.

Jeffery Elmore

24 de ago. de 2015

Mercedes ML350 your team and my sales rep Zack did a great job getting me into this car ....... What I did not like is what you gave me for my Mercedes GLK and then see what you are resale for ........

Eric Garner

24 de ago. de 2015

2013 ford fusion service was great had a question got part of it answered not really sure what to do still going to have to come back and figure out what i really need to do to get this problem fixed.

Dean Sprague

24 de ago. de 2015

David Smith, my salesman worked very hard to find the exact truck I was looking for. Everyone at the dealership was responsive, courteous and competent. It is a pleasure doing business with them. I intend to continue going there for my services and future vehicle needs.

Jim Mccabe

22 de ago. de 2015

I always receive great service at Cloninger Ford..

James Bell

20 de ago. de 2015

I actually didn't enter dealership, we had phone conversations on this car. They were honest about what they said. They made car buying easy. congrats

A D Moore

20 de ago. de 2015

Very efficient and courteous service. I appreciate their responsiveness

Linda Clements

20 de ago. de 2015

2014 Mustang convertible. Service was great as usual, staff is always friendly, even when I'm not buying.

Roy Adams

19 de ago. de 2015

Very easy and simple sales process. The salesman listen and then found a truck that met my requirements for a reasonable price. A very professional organization. I tell everyone if they want a Ford go Cloninger Ford.

Ronald Travis

18 de ago. de 2015

I was very pleased with the customer service that I received from Mr Eric Smith. He was very professional in his approach but at the same time very friendly. He made our experience a pleasant one and I would certainly recommend him and your dealership to anyone looking for a vehicle.

Charles Schoff

18 de ago. de 2015

Entire staff has always been a pleasure to work with.

Gary Mayes

18 de ago. de 2015

Always fast and friendly service whenever I come in.

Jcasper

18 de ago. de 2015

Cloninger Ford Dealership was the right way to go... I purchased a 2014 certified pre-owned Ford Fusion titanium hybrid and I'm in love with it! David Wilson was VERY helpful and made my entire car buying experience worth wild! He worked hard to make sure I was 100% satisfied! He went out of his way to make me feel welcome and God Bless him for that! I will definitely recommend Cloninger Ford Dealership for people in need of a car, and highly recommend David Wilson, as he will make sure you are happy with your choice of car!

Robert Yount

17 de ago. de 2015

2013 c-max for service and recall. friendly and efficient staff. good experience

Thomas James

12 de ago. de 2015

Wait time was minimal for service performed. Staff was friendly and helpful. Waiting area is very nice and comfortable.

Heather Teague

11 de ago. de 2015

I purchased a 2015 Ford Escape and I'm completely happy with it. The service was great and Dan was very helpful with finding the right Escape for me.

Willa Kyle

9 de ago. de 2015

we purchased a 2012 toyota camry. we had a very pleasant experience, the people we dealt with were very personable and helpful. i would recommend cloniger to anyone.

Ronald Walker

9 de ago. de 2015

Job completed quickly, exactly as I requested, staff was efficient and friendly, all in all a good experience. Most importantly, no one tried to push for repairs that I did not request.

George Zong

9 de ago. de 2015

A very good experience over all would recommend to friends

Lee Haskins

9 de ago. de 2015

Found what I was looking for online. Drove a hour to get there & was not disappointed. Love my car & Dan Matkins my salesman was great! The whole team there was very nice. It was a great experience & I will highly recommend them.

Jeffrey Achenbach

7 de ago. de 2015

we purchased a 2015 escape. the sales person (Dan Matkins ) was helpful and answered all of our questions. thank you

Ralph Harris

6 de ago. de 2015

very nice workers ,, very polite, good timing for oil change , AND a car wash wow , nice supprise , we will return for next oil change on our new ford edge , and with a 10$ credit , nice THANK YOU :)

Jason Canady

5 de ago. de 2015

Love the explorer, loved it was certified. Checked same vehicle out at other dealerships, but did not like that they were not certified. Nice peeps, happy with experience.

Honee Patterson

5 de ago. de 2015

couldn't ask for a better place everyone was nice and got me in the car I wanted

Judith Ward

4 de ago. de 2015

Purchased 2014 Ford Escape . Was exactly what I was looking for as I traded an older model Ford Escape . My initial contact was online with Kendra . She called and said I would be dealing with Dan . Both extremely helpful and knowledgeable have no complaints . I told them up front the deal I was looking for and to please not hard sell me as a lot (most ) dealerships do . They could not of been any better if hand picked . Got Above blue book on my trade took less than blue book on unit I bought did not hard sell and they both DID EXACTLY WHat they said they would do which to my familty Is priceless . We will definitely tell our friends about The dealership and more importantly about Dan and Kendra !!! Was delightful experience !!

Jim

4 de ago. de 2015

Staff was very friendly and informative.Service was done on time and completely.The only thing that confused me was that I scheduled appointment and received an email following day notifying me that I had missed the appointment. Somthing in their scheduling program is questionable.

Michael Jenkins

3 de ago. de 2015

Great service.Pleasant personnel. Excellent work. ........................

Daniel

31 de jul. de 2015

Very helpful. Very efficient. Everything was done in a timely manner. Paper work was ready for me to sign and the vehicle was already detailed an filled with gas when I arrived.

Doris Ham

28 de jul. de 2015

Very helpful and friendly. Relaxed atmosphere. Clean good location

Ashley Wallace

28 de jul. de 2015

I purchased a 2013 mustang gt.Ford certified. The staff was and has been helpful and very nice. Thus far I would recommend cloninger to friends.

Carol Moore

28 de jul. de 2015

First time bringing my car for service. Did not have to wait long.

Leon Cloutier

24 de jul. de 2015

The experience with the staff(salesman and manager) was Excellent. I found that David Wilson and Dan Matkins (salesman) are very knowledgeable and very helpful but most of all very courteous. There was no pressure to buy and answered all my question. Also the manager Jeremiah Whitsett was very efficient and was very courteous with our time and helpful explaining the paper work. The Escape feature and the courtesy of the staff is what is so impressive.

Dab261

6 de jul. de 2015

Recently moved to NC from Ohio had a transmission problem on my 2013 focus no dealer in Ohio would fix it Kyle at cloninger took a look and got it fixed same day great job

Deborah Reid

17 de jun. de 2015

What a great experience it was buying my 2015 Ford Escape! Kris Kerr was wonderful to work with! I told Kris what I was looking for and what my price range was. He found exactly what I was looking for at the price I could afford. He was able to answer all the questions I had about making this purchase. If you are looking for a salesperson who is knowledgeable and listens to what his customer wants, ask for Kris Kerr!! It was a great buying experience and everyone at Cloninger Ford was great to work with. When it's time to purchase another vehicle, I will definitely go back to Kris Kerr!

Tammy Milhorne

11 de jun. de 2015

This was my first time buying from Cloninger Ford. I purchased a 2015 Focus from Dan Matkins. I was very impressed by the entire buying experience. Dan Matkins was very knowledgeable on each vehicle I ask about. He went over and beyond to make sure I was getting the type car I wanted. I will definitely be doing business with Cloninger Ford and Dan Matkins again!

Roger Barrier

11 de jun. de 2015

I purchased a 2014 Ford F-150 STX from this dealer about a month ago.... My sales associate,, Scott Smith,, was very professional,, courteous,, and directed me to the perfect vehicle for me... I was in the automobile business for 35 years,,, and know all there is to know about how to treat your customers... Scott did an exceptional job helping me purchase my truck... Not only have I found a Super Sales Associate in Scott,,, I found a Friend... Great Job Mr Smith... Cloning we Ford is Lucky to have a person like you on their team... Thanks,,, Roger Barrier-- Morganton , NC

AL

10 de jun. de 2015

I went to Cloninger Ford of Hickory about 2 weeks ago to get my 2012 Ford Fusion serviced ;regular oil change tires rotated etc . While there I decided to look at the new Ford Focus. I bought the first one I picked out because of it's looks and color and especially after I drove it. It fits like a glove and rides like a much bigger car. This was a tough decision since I was so satisfied with my Ford Fusion which was averaging 32 MPG in the Mountains .My Sales person Scott Smith and the staff did an excellent job.This is my second new Ford from Cloninger..My sales person Scott Smith and the staff did an excellent job

Scott Smith

9 de jun. de 2015

Real People, Real Prices Real easy Buying this vehicle was an enjoyable experience

webb donnie

9 de jun. de 2015

I PURCHASED A 2014 TRUCK FROM TIM THOMAS. TIM IS A GOOD MAN WITH GOOD SALESMAN SKILLS. I FELT NO PRESSURE TO BUY. FACTS WERE LAID OUT FOR ME TO MAKE THE FINAL DECISION. CALLEDME LATER TO SEE IF I WAS SATISFIED AND HAD ANY MORE QUESTIONS. THIS SPEAKS VOLUMES FOR TIM AND CLONINGER FORD. KEEP UP THE GOOD WORK.BRUCE SENTER

Escapees

9 de jun. de 2015

We were in the dealership on Memorial Day! Even though the place was full of customers, John Deal was more than willing to help us find that "right" vehicle. We were treated with courtesy and were given all the time we needed to make our selection. Thank you John Deal for all your help! We love our new car!!!!

johnny ethridge

8 de jun. de 2015

scott Mitchell is a very good salesman.He was very well spoken and I enjoyed dealing with him.

Janet

8 de jun. de 2015

Went looking to trade for a vechile with some room and came home with an Escape!! Mr. John Deal saw that I was taken care of from looking through the whole process of buying. I appreciate his time and concern of taking care of his customers! This is the second vechile I've purchased from Ford through him and will return and recommend him and this dealership to anyone!!!

Explorer mom

8 de jun. de 2015

This is my 2nd time buying a vehicle, and both times Tim Thomas was a great help. I told him both times what I wanted and he took care of it. If you are looking for a new car give Tim a call.

One and Done

19 de may. de 2015

First of all, certified used doesn't mean anything. No one seems to check anything on these cars before they slap them up there for sale. Within a few weeks of ownership, we were already in the service department. This service department consists of a bunch of incompetent individuals in their early 20's who definitely lack customer service skills and also appear to lack knowledge about cars. I won't be returning to this service department. I wish I didn't have to to return to any Ford service department. Should have stayed with Honda.

mcphatters

3 de abr. de 2015

This dealer offers a $500 low price guarantee, they do not do what they say. I tried to purchase a new Ford from them and had a purchase order for that vehicle from another dealership with a much lower price. All the salesman said was they don`t know how the other dealer is selling that low. I ended up having to purchase from the dealer the purchase order was from and contacted Cloniger Ford to get my $500 as promised, they refused. Went and filed a complaint with the BBB and now they are saying that the type of vehicle was not the same model so the guarantee does not apply. I have supplied the bill of sale and everything requested but I can not win with the BBB when the dealer is willing to lie about the model of the vehicle. Beware of this dealer they have this fraudulent guarantee to get you in the door.

Garry Morrison

31 de mar. de 2015

Was attended with courtesy and the service done to my vehicle was above average

JF

26 de mar. de 2015

I have never been more thrilled with a dealership!! I purchased my 2015 Ford Explorer Sport thru John Deal at Cloninger Ford. From the get go, John and his co-workers were so easy to talk with and NEVER talked down to me. I was treated as the valued customer that I would like to think I am. Will I be back -- not soon enough!! When it's time for us to trade in our F150, we already know where we are going. I have been in customer service for 40+ years and it was so refreshing to be treated the way that I treat all our clients -- with respect and dignity and equality.Thank you so much Cloninger Ford of Hickory and thank you John and James -- you are true princes!!

Sheanan Givens

24 de mar. de 2015

High class of people... great service for anything that I have needed for my car!

Sheila Spencer

24 de mar. de 2015

The waiting area was clean and employees very fast and had me in and out the door in no time.

Steve Braun

21 de mar. de 2015

Drove up and my daughters Mariner was taken in right away. I was only looking to do one thing - get her brakes fixed. And that's exactly what they did. Mark had them checked over and reported that only the front brakes needed to be repaired. He was attentive and prompt. Also at the check out Channing helped me use my reward points and a coupon - that made the bill smaller - which will make my daughter very happy when she pays me back! Thanks.

Valued Customer Allen Finley Advertising, Inc.

18 de mar. de 2015

Great job on detailing, oil change and tire rotation.Bobby Yount is the greatest GM you've ever had.

Beverly Wetmore

17 de mar. de 2015

Your attendants were very nice and helpful! Also, I appreciate the rebate.

Cynthia Mclawhon

17 de mar. de 2015

Came in for service. Didn't take long and everyone was kind and helpful.

John Butler

17 de mar. de 2015

Friendly customer service quality workmanship. Would reccomend to my friends

James and Rita Finney

17 de mar. de 2015

Zack our salesman was wonderful to work with! The finance team looked out for our needs.would highly recommend to everyone

Allen Davis

16 de mar. de 2015

I had a great experience this past Saturday getting my vehicle serviced. However, the price to change a fuel filter that is recommended by Ford is outrageous. $79.00 or more to change it and I found the exact part for under $15.00 ? If I can do the parts myself , I will. I feel as though this taking advantage of the customers. WAY over priced. As for the general service, I do this so that I have a dealership record of the service. Thank you again but parts and some prices are way over board.

Janet Fox

11 de mar. de 2015

John Deal is the best at what he does!!! Will talk to him anytime about a vechile sale...purchased a 2013 Ford Escape...would consider another purchase if necessary...thanks!!

Kenneth Little

11 de mar. de 2015

I had another great experience at Cloninger Ford's service department. I bought my 2014 F-150 new there last year and I always trust their service department to take care of my needs. The staff is always friendly and willing to do whatever it takes to make sure that my needs are met.

Roger Fox

10 de mar. de 2015

Had the oil changed again, and updated the Ford sink with my phone.

Jeri B

10 de mar. de 2015

Came in for service......wonderful facilities and great coffee! Friendly and quick service. I was very pleased!

Sherry Biddix

10 de mar. de 2015

Bradshaw is a very good salesman. He was willing to go above and beyond to make us happy.

Adam Hartley

10 de mar. de 2015

This was purchase #2 in a month. We were so happy with the first car that we got a new truck!

Jessica Weaver

5 de mar. de 2015

Everything was great, tyler Got me a vehicle to drive and Chris and albree took care of getting my truck fixed my2011 f250 4x4had to replace motor

Connie Gills

4 de mar. de 2015

2013 Ford Edge. Service was fine. Staff was helpful.

Christopher Rudisill

4 de mar. de 2015

Bought a 2014 f150...very good experience, very fast

Debra Mincey

4 de mar. de 2015

2014 ford focus the service was excellent everyone was great. Everybody treated me very well very friendly staff

Karen Kelly

3 de mar. de 2015

As always a great experience dealing with Cloninger Ford - Hickiry!

James Lane

3 de mar. de 2015

We took our 2015 Ford Explorer in for the first oil change and our vehicle was taken in right away and we didn't have a long wait at all. Everyone was in the maintenance area was very nice and attentive. We were made to feel welcome. It was a place where you don't mind going...it wasn't a chore!

Nathan Wallace

3 de mar. de 2015

Very great experience. Dan the salesman was amazing. I was treated so well and he communicated with me daily untill I made my desision. They did everything they could to win my buisness and thats why they are #1 in my book. Thanks so much Dan.

Charles Belin

3 de mar. de 2015

Eric Smith did a excellent job during the whole process of purchasing the vehicle,the rest of your staff did a great job as well.We purchased a used 2005 F-150 which had a few scratches but Eric had your detail shop to go over the truck again.There was one thing that could have been better we didn't get A FULL TANK OF GAS ITS LIKE THAT SHOULD BEEN A COURTESY OF CLONINGER to show your appreciation to your customer.

Kenneth Weaver

3 de mar. de 2015

I bought a pre-owned 2011 Ford F-150 4x4 XLT. Mr. Deal was my salesman. He was extremely helpful and committed to making sure my experience was very good. He explained everything and made sure that everything was exactly right with my truck. Extremely satisfied.

Susan Salvaterra

3 de mar. de 2015

they took the car in right away. they did the exception for the year. they told me everything went well. very pleased

Charles Radcliffe

2 de mar. de 2015

Everyone did an awesome job. I will definitely be back.

Charles Garner

2 de mar. de 2015

We searched the Internet for an F-150 and found Cloninger within a reasonable distance. They had not only the best offer, but also an outstanding service. Prompt communication and all questions were answered. They delivered the truck, did all the paperwork and were a pleasant change from all other Ford dealers we have dealt with.If we ever need another Ford, we will definitely look Cloninger in Hickory NC up first. Highly recommended.

Robert Whelan

2 de mar. de 2015

Purchased a 2013 Ford Escape. Had initial contact over internet & phone. Staff (Dave Smith) was very helpful & prompt with replies to questions. When went to dealership had vehicle waiting to be viewed for test drive. Felt no pressure during the buying process. Delivered vehicle to my house, approx 30 miles, with no hesitation. Encountered minor problem & coming to get vehicle to correct. So I feel they are interested in following up after the sale and not just getting the sale.

Gary Clark

2 de mar. de 2015

Enjoyed everyone I talked to at the dealership...so far very pleased withe my new car

William Reese

2 de mar. de 2015

TIM WAS VERY HELPFUL, AND DID EVERYTHING HE SAID HE WOULD. I DID NOT HAVE ANY PROBLEMS WITH THE EXPERIENCE OF BUYING MY TRUCK. HOPE TIM CAN RESOLVE THE ISSUE WITH THE WHEEL. THANKS WILLIAM REESE

Maria Fox

27 de feb. de 2015

Salesman was very helpful. I had looked at the selection of cars online and knew what I was interested in. He showed me the car and it wasn't long before I was leaving the lot in my new car. I will definitely recommend any of my friends or family to check you out when shopping for a new vehicle.

Vicki Yount

27 de feb. de 2015

You folks always make me feel like I own the place! You go out of your way to provide good customer service. I trust you to take good care of my baby, a 2005 red Thunderbird! Thank you!!!

Nathan Abee

26 de feb. de 2015

In and out in 45 minutes great service fast and clean waiting room

James Plourde

26 de feb. de 2015

Service was good. I don't know if they checked tire pressure before remounting, or if they used nitrogen instead of air. One tire is showing about three lbs less than all the other three when i arrived they were all at 34lbs.

Randy Woodring

26 de feb. de 2015

I had updates done and they went above and beyond to check my vehicle.

Mark Byrne

25 de feb. de 2015

The Service itself was very good. They did a good job of determining it might take a while and quickly deciding to get me a rental car rather than have me waiting around all morning.The only issues I had were with the rental car coverage. Enterprise told me that Ford does not cover the gas. This surprised me. I could understand not covering excessive driving and gas but this was my normal commute mileage. Since the rental car used a lot more gas than my C-Max Energi uses I did not think that I should be out money for a warranty repair on a car with less than 3,000 miles on it. I normally charge my C-Max Energi and use gas only between when I get the charges. 10 gallons normally lasts me about a month. The rental car used 4 gallons in 1.5 days

Virginia Brown

25 de feb. de 2015

Everyone is always nice and helpful..and always answers any questions or concerns..

Jeremiah Whitsett

25 de feb. de 2015

It was great! I was in and out. The staff was very friendly and facilities very clean.

Austin Reese

25 de feb. de 2015

We searched and searched for the right car, your staff, especially Dillon, made our experience so much easier. He worked with us in every way to help us get this car for my son, understanding that he wanted to build his credit, you guys made it possible! Thank you so much for all you've done to help! You even delivered our 2012 Ford Fusion to us, clean and shiny with a full tank of gas! I can't thank you guys enough for all you did to help us. And for the record, he LOVES the car!!!

Bethany Small

24 de feb. de 2015

They were very helpful with getting my car traded in for the one I bought. Were honest about what it was worth and showed me the value of it before we did abutting. Made the process very easy. Made sure I understood everything beforeI ssigned every sheet. A great experience overall.

John Rogers

20 de feb. de 2015

Excellent,were very nice and helpful would recommend them to anyone needing a vehicle serviced. Thanks Again, John Rogers

Bradly Copeland

20 de feb. de 2015

Your service professionals and i mean professionals addressed all my problems and fixes them quickly I took my truck to another dealership and all they gave me were excuses I brought to you and i got results

Patrick Butler

19 de feb. de 2015

Staff was great. I drove all the way down from Blacksburg to buy this car, and having the staff treat me so well was well worth the trip. I love my new 2014 Ford Fusion Titanium!

Mark Welsh

19 de feb. de 2015

I traded in a 2014 Ford F-150 XLT for a 2015 Ford Escape SE. My sales professional Chuck Zimmerman was exceptional. Chuck was personable, knowledgeable, and most importantly HONEST! He did not pressure me in any way and made the trading and buying experience "enjoyable." I will definitely recommend Chuck (and Cloninger Ford) to others!

Cody Echerd

19 de feb. de 2015

2014 Focus SE The staff is always polite and prompt in attending to our service. We continue to talk about our car purchase and service satisfaction we experience with Cloninger Ford.

Gloria Dennis

19 de feb. de 2015

Everyone there was friendly from the time I arrived to the time I left.Great Job!!

Hank and Rebecca Starnes

18 de feb. de 2015

Purchased a certified pre-owned 2013 Ford Explorer for an excellent price. The staff was very helpful in our selection. We will see them again for our next purchase.

Lauren Sailors

17 de feb. de 2015

Great and quick service. Clean facility. Friendly staff

Donald Lineberger (Thad)

17 de feb. de 2015

2013 Ford Explorer. All around service and staff were excellent

Robert Yount

17 de feb. de 2015

Everyone was friendly and professional. Very happy with our E-Max.

Donna Sipe

17 de feb. de 2015

Everyone was very professional and helpful. Service was quick. All the employees were very friendly and courteous .

Michael Grzonka

17 de feb. de 2015

Great experience with no hassle. Love the car. Great service.

Renee Abee

17 de feb. de 2015

2015 Ford Explorer. Did not have the color I wanted; however, they provided excellent service in locating one in a very efficient manner. Staff very helpful and cooperative.

James Brady

17 de feb. de 2015

staff was very helpful, Delivery made sale possible

Michael Alaimo

15 de feb. de 2015

My car salesman Charles Zimmerman and Finance man were both great to work with. I would recommend anyone to buy from Cloninger Ford of Hickory.Thank you, Miohael Alaimo

Pauline Brown

14 de feb. de 2015

I was very dissatisfied with my 2012 Focus and the continuing clutch problems. The service department was very helpful and introduced me to Dave Smith. He helped me into a new Fusion with ease and understanding of my situation. A great caring salesman.

Evelyn Pesterfield

13 de feb. de 2015

I purchased a used Scion XB for my high-school-aged son. Our sales rep was very courteous and respectful, knowledgeable about the car, and even arranged for the car to be put up on the rack so we could look at the undercarriage. The technician who did that gave us a complete tour of the underside of the car, which was very helpful in making the purchase decision, because the car had been owned in Michigan for 18 months and we wanted to check for corrosion damage - and there was none. Additionally, we had one mechanical problem with it the first day we got it home, it happened several times over the next two weeks, and the dealership had it repaired. Outstanding customer service from start to finish on this transaction. I highly recommend Cloninger Ford.

Susan Larson

12 de feb. de 2015

So far I like my car. Love the features. I can't hardly tell it's not white from the inside! That would have been my first choice, but life is full of trade offs. Haven't gotten everything figured out yet, but I will. Leaving for Florida tomorrow....I'm sure I'll know a lot more by the time I get back. Pedro was very nice and did not push. I appreciated that. Thanks, Susan Larson

Syntha Childs

12 de feb. de 2015

service was the best but I still hate the car. repairs was low due to the replacment of the trans. clutch twice and i'm still having problems. I think every ford employs should own a ford fiesta. I bet they won't own another ford again.

Tamara Faulkner Kraus

12 de feb. de 2015

I bought my 2012 Nissan Rogue there from Eric Smith. I love the car and the service I've received has been exemplary and affordable.

Billy Allen

12 de feb. de 2015

Your ford dealership has always served me and my family well that is the reason we just purchased another truck from you thanks a lot for all you do

Ashley Katelynn Helton

12 de feb. de 2015

I love the manager, great customer service, can-do attitude, very speedy.

Pamela Nester

12 de feb. de 2015

Everyone was extremely helpful and made sure our needs were met. From start to finish a wonderful experience. Pedro and James were awesome.

Jerry Lynch

11 de feb. de 2015

The salesman that worked with me (Tim) went above and beyond my expectations in his job performance.Tim explained all the bells and whistles concerning the the 2015 Ford MustangI was falling in love with.After the test drive I purchased the car . Excellence in my opinion was my experience with Ford of Hickory.Many thanks to Ford of Hickory for a delightful car purchase experience>

Kendra Hendren

11 de feb. de 2015

I bought a 2013 f150 exactly what i wanted. Was a good experince overall.

Stephen Waldoch

11 de feb. de 2015

helpful staff, friendly & knowledgableno toilet paper in restroom at the worst possible time!!!

Jon Killion

11 de feb. de 2015

First looked online for a truck, but had no luck. So, I typed in what I was looking for in a truck. Within a few minutes, the internet sales manager emailed me back stating that a sales rep would be in touch. Sure enough, Zack Queen emailed me shortly after and asked me if I'd like to come by. I accepted and am glad I did! Zack accommodated my needs in a truck to the "T"! There was no pressure, no hassle, no tricks. An absolute easy transaction! They worked around my wants, my schedule, and answered my questions. The best buying experience I've had! They even filled the tank completely full of fuel... Just like the good ol days. I'd recommend Cloniger Ford to anyone that's in the market for a vehicle of any type.

Linda Clements

10 de feb. de 2015

They always take good care of me. Sales, service & finance, they're great.

Valued Customer Steve Brown Llc

10 de feb. de 2015

tyler zuleg was very helpful and on top of our problem. he called as soon as the parts arrived and went beyond the cakk of duty on this one. i appreciate a new car dealer that belives in the product as much as cloninger ford does. thanks for all

Joan Simmons

10 de feb. de 2015

All simply perfect , no stone left unturned, after buying 150 plus cars in my life time, this has to be the Ultimate experience of perfection.

Sylvia Shook

10 de feb. de 2015

I bought a 2015 Escape the service was a ten. the staff and Dillon were great.

John Robinson

10 de feb. de 2015

2015 Ford Escape, service was excellent, very helpful.

James Lee

9 de feb. de 2015

2015 Mustang GT Premium. Salesman was honest and sincere and very helpful.

Shasta Steele

8 de feb. de 2015

Everyone was extremely kind, caring and thoughtful while putting tires on myF150 truck and ding an alignment. They made my wait very pleasant. My truck rides so much better.

Ralph Phillips

8 de feb. de 2015

I thank God for the staff and team at Cloninger Ford of Hickory, I nevergive ught that buying a car would be such a glorious experience but you wonderful people made this a dream come true for me and I will forever be appreciative for that, the people there treated me with so much kindness and respect and I've told everyone I know about this very special place and I certainly hope that they to will go and experience the joy and pleasure that I received, and I would just like to give a very special Thank you to someone who is just not a salesman but I now consider him my friend, Mr. Dan Matkins thank you for everything you done for me, and may God show you and your team all the blessings that only he can give, and again thank you... Ralph D. Phillips

Joe Wilkins

7 de feb. de 2015

it was good my truck runs good the work was done well .I have had a lot of work done the parts are a little high but good.

Bridget Mitchell

7 de feb. de 2015

Mark the customer manager was excellent and helpful! Appreciate the patience in which he answered my numerous questions.

Douglas Hedrick

6 de feb. de 2015

OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK

Debbie Teague

6 de feb. de 2015

Quick, good service. The process to get discount coupon was easy and helped greatly on the cost of the oil change. Service was good and prompt, they did a good job.

Billy Gregory

6 de feb. de 2015

Great salesman. Thorough knowledge of truck.enjoyed talking to david.

Robert Walsh

5 de feb. de 2015

The service rep. Met me upon my arrival. Asked what was needed to be done and about how long it would take to complete the work. The work was completed on time. He reviewed the bill and service completed.

Victoria Wise

4 de feb. de 2015

Purchased 2005 Lincoln Aviator - Zack Queen was my salesman. He was very accomodating answering all the questions, having the vehicle ready for pick up. Much better experience than I had with my last purchase at another dealership. Have already passed the word along to family and friends about the pleasant experience and will continue to do so. Thanks,.Vicky Wise

Ilan Hullette

4 de feb. de 2015

2015 fusion love my car and salesman was very professional and helpful.

Kim Beal

3 de feb. de 2015

The staff was very courteous and kept me informed as work was done on my vehicle

Cynthia Hornsby

3 de feb. de 2015

Mark Engle was awesome. So very helpful. Great purchasing experience.

Bruce Kinard

3 de feb. de 2015

WAS INFORMED BY THE FRONT DESK THAT EVERY OIL CHANGE CAME WITH A CAR WASH. DON'T KNOW IF THAT IS TRUE, BUT IF IT IS, THEN I MISSED OUT. IF NOT, YOU GUYS DID AN EXCELLENT JOB IN A VERY REASONABLE TIME, CHANGING THE OIL IN MY VEHICLE. I UNDERSTAND THAT UNDER MY CONTRACT, WHICH IS THE MOST EXPENSIVE ONE THAT YOU HAVE TO OFFER, THAT OIL CHANGES ARE FREE, EXCEPT IF YOU USE PURE 100% SYNTHETIC OIL. I WOULD THINK THAT YOU WOULD WANT 100% SYNTHETIC OIL TO BE USED TO HELP SAVE AND PROLONG THE LIFE OF MY HIGH POWERED ENGINE (2014 MUSTANG GT W/5.0 LITER. THE PRICE I PAID FOR THAT EXTRA WARRANTY, I BELIEVE, SHOULD COVER THE EXTRA $25.00 FOR ME TO DESIRE THE 100% SYNTHETIC OIL. THE COST OF THE EXTRA WARRANTY COST ME WELL OVER $2,300.00. WOULD APPRECIATE A RESPONSE. THANKS.

Lisa Wehunt

3 de feb. de 2015

Cloinger ford is a very nice environment just like being around family, a lot of Cars their to pick from enjoy working with my car sales man mark Engle very nice will be back in the near future to re purchase another car for my daughter

Jeanette Kokochak

2 de feb. de 2015

I contacted the dealership about scheduling an appointment the next day about a 2008 KIA Sorento advertised on their website. Immediately I received a callback. The salesman even called the following morning to confirm my appointment, even volunteering to bring the car to my home because we had a sick family member.He was waiting for me at the door, showed me the car, explained all the details, and gave me a test drive. He was extremely polite and attentive to my family's personal need about the type of vehicle we needed. The loan process was simple and painless, from the time I entered the front door until all the paperwork was signed. I was impressed that I was given choices about the terms of my purchase. So often we're told that women are treated differently than men when purchasing a car. I feel I was very fairly treated.

Mary Dale

2 de feb. de 2015

My experience went as always. Everyone was very professional and made sure I had everything I needed to be comfortable while I waited. Thank you.

Colleen Borst

2 de feb. de 2015

Ford Escape. Service was quick and efficient. Service manager was very helpful.

Eileen Hatcher

2 de feb. de 2015

I wanted a Ford and we test drove a few models before deciding. Salesman did a good job.

Teressa Laramie

1 de feb. de 2015

I absolutely love my Ford Escape! My husband and I both do. It is a great ride, looks nice, and good on gas mileage. Plus it has lot's of room for anything we need to have in our vehicle. David Wilson is an awesome sales person. He gave us choices of cars to look at after we told him what our criteria was for a new vehicle. He did not pressure us in any way, and he answered ALL of our many questions!WE have even told our daughter when she gets ready to purchase another vehicle during the next year, to go see David at Cloninger Ford and he will help her to get the vehicle she wants at the best price. Thank you David! And thank you Cloninger Ford. Teressa Laramie

cecilburt

31 de ene. de 2015

My wife and I are in the market to replace a 2004 kia with 170,000 mile. Found a car we both like at Cloninger Ford. Gave them my out the door price and after a bit, and coming up $500.00, they excepted. (Received text to prove deal acceptance.) "Come on in and we will have papers and car ready." I was told. Drove 30 minutes to sign deal , pay with a check and brought alone an employee ( on the clock) to pick up the car. Got to Cloninger's and Dean (Salesman) said the car had been sold about 20 minutes ago. My deal was at 10;00 AM and it's 1:00 PM. My guess is that someone offered a little bit more! No ethics !!!

Charles Mccaslin

30 de ene. de 2015

Nice job fast service.friendly people. Like my ford fusion.

Jeffrey Hawn

30 de ene. de 2015

sales team is absolutely wonderful! however the same cant be said about the service and parts department. service department overfilled transmission in mothers escape causing it to blow fluid out everwhere. quick service guys are untrained and just trying to make a quick sale. the parts department has some of the most arrogant and rude people I have ever met. definatley need some customer service training or replaced. i was a tech at this dealer under the previous owner for 7 years. i know how this is supposed to work. i would buy another car from here as long as the salesman i had was there, but i will NEVER give that parts or service department another penny of my money ever!!!! i'll find another dealer for service work if needed.

Donald Collins

30 de ene. de 2015

good in every way sales and service have always been the best

Chris Robinson

29 de ene. de 2015

Found the truck online and Kendra followed up wonderfully. Other dealerships rarely returned calls and were more difficult to deal with. The truck was delivered to my doorstep (250 miles away) in immaculate condition. Salesman called to follow up to make sure it is what I expected. I was very happy with the experience.

Andrew Haines

29 de ene. de 2015

14 F150 SXT. everything was as it should be. fast, on time appointment.

James Walker

29 de ene. de 2015

The service down there is OUTSTANDING. I never thought I would ever see such great service at a car dealer befoe now .offered me great tips and savings. I will definitely go back again. Its such a good relaxing feeling there .no pressure just good service. Thanks Tyler and misha

Kerry Edwards

27 de ene. de 2015

we purchased a Ford Escape and the salesman, Eric Smith, was very helpful and informative about the vehicle. He and the person in finance cared about finding the right options for us. I would recommend Cloninger Ford to anyone.

Rhonda Mauney

27 de ene. de 2015

This was our best car buying experience ever. Our salesman Dillon Parker was courteous and helpful. He was not pushy like most car salesman. We also enjoyed working with the finance dept, cant remember his name. Everything Dillon promised he delivered and we appreciate that. Everything went smoothly and we are so pleased with our purchase.

Robin Shook

27 de ene. de 2015

I purchased a 2014 Mustang, and I LOVE it!!! Went into the dealership with my husband to pick up his truck that was getting serviced and drove out with my mustang!!!

Deborah Dickey

27 de ene. de 2015

Everything was easy, no pushy salesmen, very understanding and respectful. I felt like a valued customer at cloninger and would recommend to my friends and family.

Tori R.

27 de ene. de 2015

Josh Simmons went above and beyond.When unexpected issues occurred with purchased vehicle- Josh made sure it was made right - no debate- just respectable and ethical. Very rare ! Jeremiah in financing was up front and provided the smoothest financing experience I have ever had!Overall experience was like none I have had before in car buying.

Joseph Spears

26 de ene. de 2015

My oil change went fine though I was very surprised to learn about the wear on my rear brakes. I have not driven that far since my last brake service which was a major service and I suspect the brake wear is due to the problem I had with the brake service which caused severe burning and required resetting the brakes after the service.

Albert Edwin Jeffords

26 de ene. de 2015

Purchased a new 2014 Edge. Josh Simmons, our salesman, was more than helpful in guiding us through the purchase process. Josh was extremely knowledgeable about the products and all features of each. He worked closely with me to tailor my vehicle requirements, options needed and the financing to meet my needs and budget. The Edge was well prepared when we picked it up and Josh spent even more time with my wife (its her car) explaining the controls and features.Overall, this was probably one of the easiest vehicle purchases I have ever made - thanks to Josh and the staff at Cloninger Ford.

Jeffrey Swing

24 de ene. de 2015

Mr Styers helpful in allowing me to buy the vehicle rather than selling it to me. Courteous, reliable followup and interest in my family. Would do business through him again.

Scott Wilson

23 de ene. de 2015

I had a very good experience and will be back the next time I need an oil change.

Patricia Gilbert

22 de ene. de 2015

We recently bought a 2015 Ford Fusion and from the moment we walked in the staff did everything to make our experience a good one. They made every effort to make sure that we got the car we wanted.

Brandon Winstead

22 de ene. de 2015

Free oil changes are awesome! Service Department greets you before you even get out of the truck!

Douglas Hedrick

21 de ene. de 2015

OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK

James Newton

21 de ene. de 2015

the service was done quickly an professional. i have been a customer for many years.

Denise H.

21 de ene. de 2015

We have purchased many vehicles and this one was, by far, the easiest. We spotted a truck that we liked and went ahead and filled out most of the preliminary information online and answered a few questions over the phone. Later that evening, we went to the dealership where they already had the paperwork ready, went on a test drive in the truck, they answered all of our questions, took our trade in and we drove away in the truck. All of this in a little over an hour. Other places have taken us 4 - 6 hours. Everyone was so helpful. We will definetly be back.

Nancy Hosterman

20 de ene. de 2015

I purchased a 2015 Ford Escape. Zack Queen searched for the color and options I wanted. He was always patient with my many questions

Tina Whisnant

20 de ene. de 2015

I thought everyone was very helpful and explained everything really well. Everyone was very nice.

Janet Lail

20 de ene. de 2015

service was great. wait time was exactly as promised!

Jeffrey Hawn

18 de ene. de 2015

my salesman was an old colleague that I used to work with when this dealership was Armstrong Ford. I worked on them and he sold them. Dean is a hell of a salesman going above and beyond to make thepurchase and paperwork easy and helping get my vehicle delivered to sherrills ford. I found a problem this morning and he already is on top of it and getting it taken care of. if your gonna buy a vehicle from this dealer go talk to dean bradshaw! hell take care of ya

Judy Devine

17 de ene. de 2015

2013 Ford Fusion. Service was good. Salesman and Financial officer were helpful in trying to help us get the best price, staying within our budget.

Sean Arnold

16 de ene. de 2015

Check engine light is on in van. Need to take back to you to correct the issue. Still need head phones for RES and need owners manual.

Glen Pope

16 de ene. de 2015

2013 Ford Taurus Limited. Service was great & prompt. Staff was very helpful. Appreciated the coffee donuts & pop corn.

Timothy Starnes

16 de ene. de 2015

Everything went smooth, timely and efficient. Nice and relaxing wait area.

Scott Peeler

16 de ene. de 2015

I have no complaints they did a great job and in a timely manner

Sandra Andrews

16 de ene. de 2015

Brought both vehicles in for oil change last week. They were very professional and took care of my needs.

Lindsay Hartley

15 de ene. de 2015

I purchased a used Ford Escape. The experience was nice and the sales team was not too pushy. John and David O'Renick were a great team and if one wasn't available, the other was there to do what was needed. They were both very friendly gentlemen and did what it took to make the sale. They answered all of my questions and did a overall great job. The Finance Director, James, also did well and got me the best pricing and rates. I shopped around myself for loans prior to the purchase but James did the best.

Thomas Lynch

15 de ene. de 2015

Helpful staff and really quick check in and wait time was reasonable for service performed.

Collin Brooks

15 de ene. de 2015

I bought 2010 Ford Edge from John Deal and I had a great experience.

Inge Griffith

15 de ene. de 2015

I had my car in for recall service. The staff was very nice and quick. The time frame they gave me for the work done, was just about right down to the minute. Job well done, thanks!!

Wayne Goodson

15 de ene. de 2015

I brought my 2012 F150 truck in for and as always you did the service in an exceptable time and I have no complaint. The staff was very helpful and polite.

Gail Dailey

15 de ene. de 2015

The personnel I dealt with were all helpful, competant and efficient making my purchasing process painless.

Alan Toney

15 de ene. de 2015

Very simple story, good customer service. In and out quickly.

Steve Berry

15 de ene. de 2015

No problems. Got me out of there in timely manner. Great job

Ric Smith

14 de ene. de 2015

Service was timely and friendly. Timely and service with a smile

Thomas Benicken

14 de ene. de 2015

Very good service had no problems car was done when they said it would be.

Derrick Wold

14 de ene. de 2015

David Wilson is a great salesman. He didn't pressure me to buy a vehicle, or look at a car I wasn't interested in. He was patient with me while I made my decisions, and had a great sense of humor that made my wife and I very comfortable, not to mention very happy, with my purchase. I will recommend your dealership to anyone who is looking to buy a new or used vehicle. Thanks for the great service.

Bradley Edwards

14 de ene. de 2015

Very Courteous upon scheduling, and the work was done on schedule as requested.

Timothy Norton

14 de ene. de 2015

2013 Ford Fusion, I wasn't looking to buy a car, but this was the dream car I always wanted. Color, style, low miles, cost. I just couldn't resist. John Deal was our sale rep, and he did a fabulous job. We chose him because of his awesome service he gave us on our last purchase from Taylorsville Ford Dealership when he worked there. Actually they just received the car a day prior and it wasn't even on the lot yet. They were still taking pictures of it to put online (which is where we seen 1 photo of it and knew about it). But, John went and got it from them to let us see and test drive it. The car had a facial on the bumper which was pushed in. They fixed it before we left and they went ahead and ordered a new part for it. That stood out in my mind that they wanted to make sure they were selling a great car.

Ghislain Sylvestre

14 de ene. de 2015

Your staff (Layla Wood) was very helpful and pleasant. The work was done quickly and efficiently. Keep us the good work. Ghislain

Stephen Carter

14 de ene. de 2015

I had a problem with my F-350. The dealership worked me in without an appointment and repaired my truck quickly. My only negative was the cost. It was very expensive.

Cornerstone Transport Service

14 de ene. de 2015

Excellent customer service and the price was great. I also got in and out quickly. I will be having my whole fleet serviced by Cloninger Ford of Hickory.

Carla Moose

14 de ene. de 2015

Service was fast and accurate. We didn't wait long. Good service!

Michael Houston

13 de ene. de 2015

No complaints .....................................................

Dana Morgan

13 de ene. de 2015

I normally buy from larger areas like Charlotte but stopped by Cloninger Ford just to see...they were very helpful with no run-around. I bought a new Mustang and am pleased with both the car and the dealership.

Danielle Rudisill

12 de ene. de 2015

Have never had a bad experience at Cloninger Ford. Great sales team, great service, and of course awesome product!

Jonathan Pope

12 de ene. de 2015

I got a great deal on my 2013 Chevy Malibu LTZ. The staff was very professional and courteous. Will be shopping here in the future. Thanks!

Gail Dailey

11 de ene. de 2015

I went to NC to visit family, and have minor maintenance completed on my vehicle with no intention of purchasing a car. It was discovered that a replacement would be the most practical decision mechanically, financially and safety-wise. David Smith and the entire Cloninger Ford Hickory team made this transaction quick, smooth, and painless. I LOVE my Ruby Red 2014 Ford Edge! It has more bells and whistles than I every wanted or needed but I'm sure I'll adjust.

Brian Towery

11 de ene. de 2015

Loved dealing with Dillon Parker! No pressure and felt like he was very honest with us. He took time with us and never acted like he was in a rush to be done with us. We purchased a 2010 Ford Fusion and love it so far.

Codi Bolick

9 de ene. de 2015

I drop my car off to have the back glass resealed after a nine month leak and not finding an answer and the glass company said they wouldn't do it because it wasn't the problem and Rich spent four days trying to prove the guy wrong, which they was and Rich was awesome enough to have the guy come back out and reseal my glass find key should have done in the first place. I will however have to wait until it rains to find out what the problem is fixed completely.

Patrick Teague

9 de ene. de 2015

We knew we had to get another automobile. So we went to Cloninger's just as soon as we got off of our work. We looked at one used Focus, but it didn't have all the options that we wanted. So our salesman, Dillon Parker, showed us the one we bought.It was perfect! Then we went in to see if we could get our payments where we wanted them. Everything worked out perfectly and we were in and out with our certified pre-owned car in under 2 hours. Awesome!

Charles Summerlin

9 de ene. de 2015

A 2014 Ford F150. The sales staff were friendly and allowed us to choose the truck we wanted without pressuring us. The finance person obtained a better interest rate than my own bank could offer. We are pleased with your service. We hope to replace our other auto soon, and will certainly try your dealership first. Thank you John for your help.

Jerry Gregory

9 de ene. de 2015

Everything was great they worked with us really well. Only one thing they said they had another key for my car and that they would mail it,I have called and still have not received it.i really need the key.

Timothy Rhyne

7 de ene. de 2015

Love my new 2015 Ford Escape. Thanks Cloninger Ford.

Clyde Bruner

7 de ene. de 2015

Our sales rep, David, was exceptional. He was very knowledgeable about the vehicle he was selling and respectful in our conversations concerning the purchase. We are extremely happy with the 2013 Explorer that we purchased. It is a perfect fit for my family and especially the grandchildren! Thank you for your service!

Terri

6 de ene. de 2015

The salesman we worked with didn't pressure us. He politely sent us an email asking if he could be of further help after we test drove a car. We ended up going back a few days later after looking at other dealerships to buy the first car we test drove.

Marjorie Sain

6 de ene. de 2015

Very nice and courteous , easy to deal with, no pressure to buy

Annette West

6 de ene. de 2015

Purchased an Explorer 2012 Limited. Eric was our salesman and he was very knowledgeable and great to talk with.

Betty (BJ) Sheaves

5 de ene. de 2015

I was unable to use my owner advantage rewards cash towards my oil change.

John Williams

4 de ene. de 2015

i had an oil change and tire rotation plus an nc inspection and every thing was done quickly and well. thanks

John Garrison

3 de ene. de 2015

Liked the coffee. The waiting area is a litte small but clean. Friendly people. short wait. Have no real complaints. I have an old car with lots of miles and hope to keep running for a few more years.

Soccermom1973

3 de ene. de 2015

Drove 1.5 hours after being told a car was being held for our teenage daughter. Pulled up with an excited daughter who was getting her first car experience, certified payment in full check in hand only to be told they "sold" the car out from under us earlier in the morning-we were there well before 11:30am. A 1.5 hour drive back home with a very disappointed kid and two irate parents. These people lie and cheat people and act like its no big deal. Very poor business practices.

Amy Hill

2 de ene. de 2015

Finally, I hope have resolution to the new transmission problems in my daughters 2014 Focus. Thank you for not jerking me around with this problem/concern I had. Everyone was very nice and helpful.

Anthony Mawyer

2 de ene. de 2015

i got a new truck. john deal was very helpful . every body there was very helpful.

Travis Martin

1 de ene. de 2015

Cloninger Ford had the best Price on Tires for my Ford Edge. Layla Wood was extremely friendly on the phone and at the service center. She was helpful and professional. Customer service associates such as her will keep me Cloninger FORD customer.

Ricky Philbeck

1 de ene. de 2015

Great experience with purchasing my new 2015 Ford Fusion Thanks for making my experience a pleasant one

Micheal Stamey

1 de ene. de 2015

Done a good job on the work but need to do better on the bill

James Scism

1 de ene. de 2015

What was most helpful was having all your vehicles on line with the availability to view the window sticker. Having an appointment with the salesman was very good. Not having a rush of salesmen coming out the door was also an advantage. Since I already knew which truck (F-150 XLT 4X4) I wanted, Dillon Parker took me directly to the vehicle for a test drive. He had the paperwork done in a minimum amount of time. Everyone I dealt with was friendly, courteous and helpful. I will have no problem recommending Cloninger Ford to friends and family. Far superior to other dealerships I have dealt with.

Catherine Carpenter

1 de ene. de 2015

Service staff was very helpful and courteous. We had a recall on our vehicle, and we were given a loaner car to run errands while our car was being serviced.

Timothy Killian

1 de ene. de 2015

Everyone was nice and helpful, getting a loaner to drive was a hassle though but everything else was very smooth

Pamela Kahn

1 de ene. de 2015

The staff is very courteous and helpful. There were a few corrections in the paperwork which took some time, but the entire staff was very nice from beginning to end. They treated us like our business is important to them, which is the key to a satisfied customer!

Robert Taylor

1 de ene. de 2015

2014 F150 Limited. Experience was straight forward and up front. Tim, salesmen and dealer worked incentives and options to come to an agreed, fair price. Things were done ahead of time to streamline time.

Tammy Moore

1 de ene. de 2015

Good service friendly faces car's are pricey,great people though

Jon Barhour

31 de dic. de 2014

We Purchased a Used Lexus GX 470 on 12/29/2014We worked with John Deal to test drive the car and to work the purchase. John's style of being easy-going and friendly set us at ease very quickly. We were working with Internet Pricing so there were few negotiations but John worked with us on fixing minor details. The thing that I feel made a big difference in our decision is that John presented us a copy of the work order for services that were done on the vehicle before it was placed on the lot for sale. I've not seen that from a used car dealer before.

Jordan Nanney

31 de dic. de 2014

I bought an f150 and love it. It is my first brand new vehicle. The staff was great Mark Engle my salesman provided great service and was very helpful! Thanks mark! Will definitely mention to friends and family.

Charles Taylor

31 de dic. de 2014

Great experience and excellent service. Waiting area has everything you need to pass the time and be comfortable. I was well taken care of....

Kimberly Grant

31 de dic. de 2014

Courteous reception and work was done quickly. Waiting area had coffee and doughnuts and was comfortable.

Michael Hall

31 de dic. de 2014

Your service was very thorough and speedy. Great job!

Robert Walsh

31 de dic. de 2014

Service advisor layla wood was excellent. kept me informed of progress of repairs. vshe work with Greg and tech to resolve issues.

Joel Deutsch

31 de dic. de 2014

Don't let the coffee pot get too low! Otherwise, keep doing what you're doing. You've got a great business model. If it ain't broke, don't fix it!

Neader Services Inc

30 de dic. de 2014

John Deal went above and beyond to find the truck I wanted. Everyone was very nice and was happy to have my business. My daughter purchased a truck from your dealership a few months ago and had the same experience. My office mgr also is a customer and had nothing but good to say. Thankyou!

KW from hickory

29 de dic. de 2014

We purchased our leased Ford Escape. Service from John Deal and the finance officer was excellent.

Ann Carter

29 de dic. de 2014

I purchased a 2015 Ford Mustang. The service & sales rep were very helpful and professional.Eric explained everything about the car and was not pushy like other sales reps. The service was fast on getting our new car. The finance office was very fast & explained when I had a question. I would recommend Cloninger to anyone. In the past we always went to Charlotte but not anymore. Thank you for your professional attitudes and being down to earth with us.

Robert Westbrook

29 de dic. de 2014

2014 mustang gt and the staff was great plan on returning in the future

Brian Lowry

26 de dic. de 2014

I purchased a Ford Explorer for myself and an Escape for my son. Working with Bobby Yount and Josh Simmons was a real pleasure. They put great effort into making sure everything was right. The dealership is clean, the staff is professional, and the cars are great quality. I traded in a Mercedes GL450 for the Explorer and after having the Explorer for several weeks, I think it is a higher quality car than the more expensive Mercedes, on multiple levels.

James Merrick

24 de dic. de 2014

Better than the last time had a bad experience with the service girl

William Cline

24 de dic. de 2014

Every thing was OK. I usually get a good response for my concerns, when dealing with service writer, or service writer. Bill Cline

Gregory Ramsey

24 de dic. de 2014

I was pleased with the helpful service provided by Ford Cloninger of Hickory, N.C.

Betty Rendleman

23 de dic. de 2014

My husband and I own a 2014 Ford Explorer that we purchased from Cloninger Ford. We brought our Explorer in to have it serviced and tire rotation. We were greeted immediately and directed to the waiting area. It was nice to see fresh coffee and a very clean waiting area with very good seating. We appreciate the respect and friendliness we received. We will definitely bring our vehicle back.

Sandra Herman

22 de dic. de 2014

I could not ask for a better experience. Eric Smith was an exception to what a car salesman is. His professionalism and knowledge of the Fusion is superior. He is by far not your typical car salesman. He was very low pressure with me and made the whole deal on my terms. Since my time is very limited, that meant a great deal to me. Bobby Young the GM, was also wonderful to deal with. Again, I could not have asked for a more pleasant experience.

Kathleen Wedrychowicz

20 de dic. de 2014

Tyler and Mark are customer-oriented; they process customer requests in a timely manner while treating customers most kindly.

Billy Allen

19 de dic. de 2014

Your service department always has been the best I've ever had to deal with and I appreciate everything you've done for me so Merry Christmas and THX

Renee Zachary

19 de dic. de 2014

Great staffing , if I could afford another car I would buy it from Eric Smith again even though he promise free oil change. Lol, Later found out that isn't true but I feel that you all wants to make me feel like I matters to you all. And it is working. Layla Wood thanks for helping us out with getting a new tire for my new car that some how busted in six months, are these tires made of plastic. Why don't they make things to last considering the price of car's today.Thanks Ford.reneezachary

Alvy Paul

19 de dic. de 2014

All work was done to my satisfaction. I would certainly come back for future servicing and recommend that my friends and family do the same.

Tony Huffman

19 de dic. de 2014

I trust my vehicle to Randy or James from Terry Moore Ford in Conover any day. They have been my mechanics for over 20 years. Those guys are very good mechanics.

Paul C

19 de dic. de 2014

Was an easy experience. Aside from looking at the truck, I was only there about 15-20 minutes. I asked them to have the paperwork ready when I returned and they did. I appreciate that they treated my time as valuable.

Nick Frankel

18 de dic. de 2014

Everyone in service dept & in showroom were friendly & seeking to help. Gilbert, the courtesy van driver who took me to work that morning was particularly nice.

Grady Boston

18 de dic. de 2014

2015 50th Anniversay Mustang. Wimbeldon White with 6 speed manual transmission. Exactly what I wanted. David Smith was great. I would like to work with him again.

Raymond Klein Jr

18 de dic. de 2014

Ford Focus, Excellent service. Very friendly staff. Overall very pleased.

Ashley Foster

17 de dic. de 2014

My experience with Cloninger was wonderful. There was no stress, and everyone was very pleasant. My salesman, Mark Engle is one of the best I have dealt with. He was not pushy in any way, super nice, and I felt that he really listened to what I said. Mark and the finance guys got the deal rolling very quickly for me. Thank you Cloninger Ford for helping me get my new car.

Kelly Ledford

16 de dic. de 2014

everybody was extremely nice! just went for my free oil change and everyone was so friendly and nice, will buy again next time!

Brenda Wallace

15 de dic. de 2014

I purchased my second Ford Escape Titanium recently at Cloninger Ford in Hickory, NC. The escape is a great vehicle and I really like the features. I especially appreciate the z bar design in the doors and the curtain air bags. Tim Thomas was my sales representative both times, and he did an excellent job explaining the Escape's features. I like his low-key mannerism and never felt pressured to buy. I would definitely recommend Cloninger Ford of Hickory to anyone considering the purchase of a new vehicle. Great service, Time Thomas and Cloninger Ford. Thank you.

Michelle Earp

15 de dic. de 2014

Ford fusionservice was greatStaff was helpful, friendly and courteous

Charles Ramsey

12 de dic. de 2014

outstanding very fast in out Iwill reconmenden to anyone

Wayne Freeman

12 de dic. de 2014

My Focus was handled quickly and efficiently. While waiting, a customer service representative came by and spoke with me and offered to answer any questions. I like the personal details provided by your service department.

Sandra Bolick

11 de dic. de 2014

Your guys that shuttle your service are terrific Your service people are very nice

Marty Paris

11 de dic. de 2014

Great experience - I was treated great right from the start. Repairs were made in a timely fashion and I appreciate that.

Kristin Pritchard

11 de dic. de 2014

The staff was very helpful.They came out and explained different things that were going on while my vehicle was being serviced.

CheapJoe

9 de dic. de 2014

Here's the facts: Oil change #1 Took car in for The Works oil change (oil and filter change, tire rotation, tire pressures checked and adjusted, tire sensors reset, and top off all fluids). When I got the car home the tire pressure light was on, I checked and the front tires had 56 lbs the back 42. Should have been 40 in front 49 in back. I adjusted and light went off. The coolant level was low as was the windshield washer fluid. Too much oil, too. Left hood lock cover wide open, that dives me crazy like seeing a gas door open.Oil change #2. Same Works oil change. Oil level was good, did top off fluids, tire pressures were all 7 lbs. too high, I had to adjust. Wiper replacement: drivers side blade left a bad streak in center, called and was told, "Bring it by and we'll look at it." Click, that's the phone hanging up, no good bye, we're sorry, can we do anything else for you or anything! I'll not return and stand around for an hour for a cheap blade, I replaced at Auto Parts store, which I should have done anyway.Vibration at idle: May be a motor mount they said, replaced and Yes it did fix it. Surprise!Wish Terry Moore Ford in Conover hadn't closed down, they had wonderful service and really cared for their customers, here it just feels like they'd rather be doing something else.

Carroll Cox

6 de dic. de 2014

Service fast, staff friendly, very pleased. Free coffee and tv, comfortable waiting area.

Karl Thomason

5 de dic. de 2014

Mark had the tech fix a rattle in the dash that was driving me crazy. Everything is working fine and I will bring the F150 in for my 95,000 mile service before Christmas. Karl Thomason

Sherri Saltz

5 de dic. de 2014

I hope this works. I think it is the fourth time I've brought it in for the clutch problem.They are also replacing the back up camera. I don't know if that will help but I mention it every time I come in. All they have done is tell me how to set it... which I know. Last time it wasn't working by the time I left the parking lot.

Gwen Lentz

3 de dic. de 2014

yes, yes yes very helpful did not purchase anything, just had serviced.

Sandra Crawley

3 de dic. de 2014

Everyone was very nice and courteous. The experience was very pleasant with no pressure. Tim Hendrix was my sales person and I felt very comfortable.

Mark Perry

3 de dic. de 2014

I purchased a 2014 Focus. The sales person (John Deal) was great to work with, and very helpful in setting up the features in the car.

Matthew Miller

3 de dic. de 2014

Very good experience. Came in to look at new cars and left with a very nice used car.everyone was very helpful.

Amy Cannon

3 de dic. de 2014

I purchased a ford edge and I love it!!! Tim was very friendly and helpful with any questions I had.

Don Heaston

2 de dic. de 2014

We really had not planned on buying/just test driving with the offer given to us at the Auto Show. But we were quite surprised on what a good deal we received with our trade-in and getting the vehicle we really wanted. We were torn between Toyota and Ford. This will be our first Ford product. We liked what we saw at the Auto Show and we were able to get a 2015 Escape in red. Everyone at the Cloninger dealership was very friendly and helpful. It couldn't have been a better experience, I think we met everyone except the service department. We'll see them when service is needed in the future. I look forward to working with Ford.

Richard Gettys

2 de dic. de 2014

I have bought many new cars over the years. My wife (Crystal) hated to go through this process with me because in my own words, "Buying a new car is like dealing with a pack of vicious dogs. Don't turn your back or you will get bit." In EVERY prior experience I came away feeling as if I had been in a fight.I was pleasantly surprised on "Black" Friday. Crystal and I was looking at the Ford Edge inventory and here comes David Wilson. My first thought was that the vultures had been unleashed.David was pleasant, not pushy. We looked at several vehicles and test drove the one that we settled on. David offered a reasonable price, and may I say that he could do so without having to go back and forth to some higher up; unheard of; we accepted and finished the deal.There are some things that cannot be taught. I worked in corporations most of my career and have managed MANY people. Sincerity, honesty and integrity are inherent traits. David Wilson exemplifies these traits. I am not ashamed to profess that I am a Christian. I am positive that David is as well. We clicked.I have already told some of my church family and friends about my experience. At least one couple is looking and if a Ford is what they decide on, I assure you that David Wilson will see these folks. Just the fact that I have pleasantries to say about the Cloninger Ford is a change for me. With ALL past dealerships, because of the experiences, I worked to turn family and friends away from them.Have a Merry Christmas.Darrell and Crystal Gettys proud owners of a Cloninger Ford Edge

Thomas James

2 de dic. de 2014

We love our 3014 fusion everyone was helpful and made sure we were happy.

Michael Younghouse

30 de nov. de 2014

ford escape. The service was great. Gave me a ride home and back which was very helpful not having to wait there for over three hours.

Dorothy Green

29 de nov. de 2014

Wonderfull experience purchasing just the right car to meet our needs and pocket book. Thanks for your help. Your company will be our first stop in the future.

Braxton Williams

29 de nov. de 2014

IT WAS PERFECT THE CAR I GOT WAS ALL I COULD ASK FOR THE PERSONAL THAT WAS ABLE TO GET ME IN THE CAR WITH NO TROUBLES DID A GREAT JOB AS WELL

L Huff

28 de nov. de 2014

I am completely satisfied with my experience. The staff was very helpful, friendly and courteous.

Kenneth Jarrett

27 de nov. de 2014

Prompt, Quality service , just as I expected.......................................................

David Howland

25 de nov. de 2014

We purchased a 2012 ford taurus. The service was excellent and efficient. Very nice and answered all questions we had. We picked out our car and in approximately 2 hours were out and on our way home. That means alot to people. Enjoyable experience and Dean Bradshaw was wonderful to us and made us feel right at home.

Candace Cansler

25 de nov. de 2014

Great service ,your service crew did a great job of diagnosis of the problem. Your crew got us in and out the same day . Thanks and we have a lot of confidence in your service department.

Carolyn Killian

24 de nov. de 2014

Salesman, David O'Renick was very knowledgeable and helpful in aiding the purchase of my new vehicle, a 2015 Ford Escape. I would certainly recommend him to anyone interested in buying a new or old vehicle.

Marie Brewer

24 de nov. de 2014

I have a 2013 Ford Fusion Hybrid. The service was great, and the staff very helpful. The reason for the 4 instead of 5 on the how did we do is that I dropped my car off at 8:00 am. I was told it would take a couple of hours, so they gave me a ride to work. By lunchtime, I had not heard anything so I called. The person working on my car was working on two cars at time, and was out to lunch. I was told they would return my call with an estimate of completion when he returned. I did not hear back until 2:30 and was told my car was ready. They said they would deliver it. By 3:10, I still didn't have it, so I called back. The person that was setting up the delivery had been called out on emergency, and no one knew who they were supposed to deliver the car to. I asked them to just send someone to pick me up. They did and everything worked out fine. The staff were helpful when speaking to them about my issues.

Rupert Gabbart

24 de nov. de 2014

bought a 2011 f150 xlt. the staff was very helpful and I enjoyed my experience.

Debra Stillwell

21 de nov. de 2014

The service and staff were very helpful. Thank you

Tammy Cole

21 de nov. de 2014

We purchased a certified pre-owned 2014 fusion titanium. This had to be the most pleasant car buying experience we have ever had buying a car. We were greeted promptly and professionally. Our salesman was Josh Simmons and he was extremely knowledgeable about the vehicle we came to see. It was later in the evening getting close to closing time but no one rushed us. They took their time with us and we decided to purchase the car that night. Josh has to be one of the best car salesmen I have ever worked with. He was nice, courteous and not at all pushy. After deciding to purchase the car it took less than an hour to complete the transaction. The whole team Josh and the finance person(sorry I don't remember his name) were excellent. We will most definitely recommend your dealership and Josh to all our friends and family. Thank you for making this such a pleasant experience.David and Tammy Cole.

Lauren Sailors

21 de nov. de 2014

great experience, fast, very friendly. wonderful place to do business

Cheryl Mcnamara

20 de nov. de 2014

My service was done very well, I also was given loaner car for time needed which was very helpfulsince I live an hour away. I am still waiting for some word on over heating problem I informed of.Other wise everyone was very helpful, thanks

Daniel Blackwell

20 de nov. de 2014

Great! Have already sent you new customers! This is one on the best Dealership experiences I have ever had. Great group.

William Teague

20 de nov. de 2014

Our experience was everything we could expect, the service was great.We have A Ford Focus and have no complaints with it. Thanks!

Michael Jenkins

19 de nov. de 2014

Competent and friendly personnel. Facilities were extremely clean. Easy in and out.

Robert Walsh

19 de nov. de 2014

layla is a excellent service rep. listened to issues and worked to have them corrected in time she alloted for work.

Gregory Proffitt

19 de nov. de 2014

We got a Ford Escape. Etic Smith was our saleman....he was great, The other staff were also very helpful. This was thevbest car buying experience I have ever had.

Charles Sipe

19 de nov. de 2014

Meet by someone right away and got started pretty quick. Nice waiting room and informed about some other things I may need to watch.

Graham Snyder

18 de nov. de 2014

I chose Cloninger Ford after having a bad local experience while looking for a Focus ST. CLoninger Ford is the closest dealership that I found had the car and package I was looking for. I received great help and service from the salesman and do not regret my decision at all.

Valued Customer Lockmans Body Shop

17 de nov. de 2014

EVERY ONE IN THE SERVICE DEPT. IS EXCELLENT TO DEAL WITH, THANK YOU RANDALL HARWOOD

Larry Mcmahan

17 de nov. de 2014

Lilly and the team are always helpful. Even making sure I made it to an appointment.

Myra Jolly

17 de nov. de 2014

Your service department made an appointment with ease and at a time I could get in on a busy day for them. I had a service for oil and the like for winterizing. They got me in and out in a very reasonable time frame as I had told the service person who made the appointment that I had a dog at home that had recently started having seizures and had to be fed on a regular schedule--which was coming up soon. I appreciate the speed and thoroughness of their techs.

Francis Shearer

17 de nov. de 2014

I can't understand why someone went threw the stuff that I had in the back where my tools etc were kept behind the seat. to change a battery why so?

Ashley Katelynn Helton

17 de nov. de 2014

Had a bad experience last time, the manager, Greg, fixed the issue and everything went very smooth after the fact. Great and speedy service.

Steven Beasley

17 de nov. de 2014

I PURCHASED A 2014 FORD F-150, SERVICE FROM MY SALES PERSON TO FINANCING WAS EXCELLENT, I WILL RECOMMEND CLONINGER TO ALL MY FAMILY AND FRIENDS.

John Butler

13 de nov. de 2014

My 2013 escape was serviced in a fast and efficient manner im happy with the way they greeted me and explained the features of having service done there.

Alice Ramsey

13 de nov. de 2014

Service Work was completed in time they estimated and costs were what they had quoted me. Service writer was helpful and friendly.

Nick Frankel

13 de nov. de 2014

My vehicle is older ('94 Ford Bronco), & I was not certain if the parts would be in stock or have to be ordered. Service adviser told me it would take about an hour to find out the problem & determine what parts were needed. Waiting area was very nice, magazines, large flat screen TV, fresh coffee & Krispy Kreme doughnuts, all made the wait less onerous. And you had the parts in stock, worthy of kudos, & made the repair within time frame I had been advised. At checkout, the cashier was very accepting of my discovery of an online coupon for service from you, that I had not found when I drove in, & she applied the discount to the repair, which I much appreciated, given the cost of the repair.

Peggy Orren

13 de nov. de 2014

Every thing was done in a timely manner.Mark was super to work with.Mark explained every thing in terms that i could understand.Had a rental car for me with in minutes after i brought my car in.

Robert Mcquay

13 de nov. de 2014

All was well there! I didn't die on that day. What do you want to know? I went there, got what I really needed, and left in one piece. That's my life!

Allen Hooper

12 de nov. de 2014

1998 F 150. Service was very good, in fact I drove to Hickory (from Maiden)to get my inspection done. I could have stop at several place, but I like the service and attitude of your staff.

Valued Customer George O Brown & Associates Pllc

12 de nov. de 2014

I purchased a new 2014 Ford F-150 in June of this year. I had no idea that anyone could build a truck like that. It rides smoothly. It runs great; has more get-up-and-go than a lot of cars. The amenities are super. Love my F-150! The service department are right there ready to help you. They are prompt and courteous. They all seem to be eager to be of service.

Bill Hodges

11 de nov. de 2014

All services performed and done well. Blah blah blah

Jessica Lewis

11 de nov. de 2014

I purchased a 2011 Toyota Camry. My salesman, Mark Engle was the best! He was so helpful and spent so much time with me, answering questions and anything I needed. I will definitely recommend my friends and family to him!

Tammy Hicks

10 de nov. de 2014

Our sales Representative was awesome! David Wilson is a true asset to your business. He was helpful with all aspects of the focus. David was easy to understand and talk too!

Mark Nance

10 de nov. de 2014

It was good. But not very friendly. But service was good

Lee Williams

10 de nov. de 2014

It was good experience with John Deal. Very helpful and was especially good dealing with my 85 year old father.

David Echerd

10 de nov. de 2014

2015 Ford Fusion purchased from salesman Dean Bradshaw. I can't say enough about how helpful and patient Dean was with my wife and I. We actually made three different trips and drove five different vehicles before our purchase. Dean was very knowledgeable about all of the vehicles we tested and most helpful with our purchase. Thank you.

Robin Snyder

8 de nov. de 2014

I'm not sure where to begin. My experience started with my salesperson Eric Smith, I have never purchased a new car before and was nervous. Eric was amazing, he was very upfront and most importantly HONEST with me. After helping me choose the right car for me (my 2014 Ford Focus)it was off to the Finance Director James McElroy. He made signing the papers so easy, and he also was able to get my car payment where I wanted it. The team I had at Cloninger Ford were fantastic. I have told not only my family but also my friends about my experience. I was impressed that I had a follow-up text from Eric Smith as well as receiving a personalized letter in the mail from him. In 11/7/2014 James McElroy called with even more good news by telling me my payment was $8.00 less than we thought it was going to be. When I came by to give Mr.McElroy my paperwork, Eric Smith came out to meet my granddaughter as she is Autistic and her safety is everything which was the reason I loved the focus. If and when I chose to buy another vehicle I know I will be going to Cloninger Ford in Hickory, NC. I can only hope that when teh time comes both Mr. Smith and Mr. McElroy are still there.

Tammy Moore

8 de nov. de 2014

They was awesome really enjoyed talking and dealing with them,had great personalities.2014 Ford focus

Billy Setzer

7 de nov. de 2014

Very helpful and not pushy.I liked the staff and there attitude

Craig Schultz

7 de nov. de 2014

I came in for routine service. At check in you found a recall notice. During service the mechanic spotted a waterpump going bad. Repairs took a day and were all warranty work. Only down side - I was promised a shuttle ride home that never materialized. Fortunately my wife returned from an out of town appointment early and was able to pick me up after a 3 hour wait.

Matthew Charles

6 de nov. de 2014

David Wilson was great. The best salesman I have ever bought a car from. He explained everything I would certainly buy another car from him. He is an asset to your dealership. 2015 mustang James was also very helpful.

Kristi Chambers

6 de nov. de 2014

The moment we pulled in, we were met with a smile and hand shake from David Wilson. He was eager to help with my physical limitations by letting us tour the lot by means of golf cart. Not only was that extremely helpful but fun as well. He let us take our time, not rushed and very informed on options. Once we made our selection, the friendly staff cleaned it up beautifully,filled it up and delivered it to the front door. We traded in a Mercury Milan that I loved (purchased from Ford in Lexington N.C.) and we think the 2014 Ford Focus will be just as grand for our family. The options in this car are great and I haven't even got around to learning them all. It is sporty and fuel efficient. By the way just yesterday I received the cookies. I haven't been that surprised for awhile, and they are so soft and delicious. I forgot to mention, the manager that did the paperwork on the financial end of the deal. What a guy! Smart, great with numbers, nice, another great employee of Ford. Both of these guys made for a wonderful experience. Thank you. Kristi Chambers

Dennis Brittain

6 de nov. de 2014

The only complaint is that it takes so long. I have to plan on at least 1 1/2 to 2 hours to get my oil changed and tires rotated. Other than the time, they do a great job. Everyone is very friendly

Linda Setzer

6 de nov. de 2014

Very helpful staff and good service in a timely manner.

Robert Bowen

6 de nov. de 2014

Friendly employees, great service! Will be back for all my service needs.

David Hoyle

6 de nov. de 2014

the service was very good and right on time ,everyone was friendly and very helpful .

Pat Harris

5 de nov. de 2014

Took somewhat longer than expected. Otherwise, service and staff were helpful.

Billie Webster

5 de nov. de 2014

your service person went out of their way to provide me with the part required by the call back and completed the service I required very well.

Chris Sisk

5 de nov. de 2014

Was Fast and everyone was friendly . I keep coming back for this reason

Brenda Nester

5 de nov. de 2014

They did good but they did not reset the mileage numbers they left the trip and the milage on that little area. I am not good with computers so there I am.

Connie Gills

4 de nov. de 2014

It was my first maintenance for my new vehicle and I was pleased to learn it was free. Thank you.

Christy Brown

4 de nov. de 2014

The staff were friendly and very helpful. A pleasant experience all the way around.

Margaret Mabry

4 de nov. de 2014

We purchased a 2015 Fusion SE. Tim was extremely helpful -- he showed us the available cars, answered all of our questions and took care of the paperwork once we decided to make the purchase quickly.

Charlene Robinson

4 de nov. de 2014

So far my experience with this dealership has been very good. This was the very first Ford I have ever purchased so I am hoping my experience with Ford and this dealership will continue to be positive :)

Mirtha Dennes

4 de nov. de 2014

Everyone was extremely knowledgeable and courteous.

Frances Johnson

4 de nov. de 2014

Oil change/tire rotation. Minimal wait time and friendly service staff.

Micheal Mays

3 de nov. de 2014

I received prompt response. Everyone was kind and helpful.

Kristine Smith

1 de nov. de 2014

great service. handled in a very efficient way. very impressed,

Chasity Bridge

31 de oct. de 2014

The staff at Cloninger Ford made this the most enlightening, comfortable experience while buying my first car. I will be back!

Andrew Hartley

31 de oct. de 2014

The purchase of my 2012 Mustang GT was without a doubt the best car buying experience ever. The staff at this dealership are second to non. From the first contact with David ORenick to the signing of the contract we were treated like part of the Cloninger family. Everyone went way beyond the call of duty to assure my purchase was to my liking and met my financial needs. I was very pleased with the staff and deal made on the vehicle. I couldn't have received better service or worked with a more professional staff anywhere. Thinking every thing was a done deal, I receive a call from your finance department saying he was able to get me a better deal and lower my payment, OUTSTANDING Normal dealerships don't work like this, but then their is nothing normal about Cloninger Ford in Hickory. Excellent job guys. Oh, and by the way, the box of cookies, nice touch.

Cheri Locke

30 de oct. de 2014

We recently purchased a truck for my husband at Cloninger Ford. It was such a great experience that it was the only place I went for my new car purchase.

Cole Reynolds

30 de oct. de 2014

I was very pleased with the staff in the service department. I felt very comfortable and at ease. I did a lot of walking around and I wasnt jumped on by a bunch of hungry salesmen. I did have a conversation with David Smith and it was a very easy conversation with as well. I feel confident with coming back to have my vehicle serviced again.

Douglas Hedrick

30 de oct. de 2014

It went well and was fast. Friendly employes. !!!!!!!

Lori Tolbert

29 de oct. de 2014

When I pulled into "Service" I was NOT told there would be a $50 charge just to look at my vehicle and see what was wrong with it. I don't know of any garage, body shop etc that charges you a fee just to give you a diagnosis! My vehicle is a Ford and it still has the extended warranty on it, so I found this very frustrating, especially since this was not the first time I had been there for an issue with my vehicle. But the Service Dept manager made it right and was very nice about it.

David Abernathy

29 de oct. de 2014

OVER-ALL EXPERIENCE WAS GOOD! Salesman Eric Smith was exceptional. Satisfaction concerning vehicle purchased to be determined!David W. Abernathy

Sharon Abernethy

29 de oct. de 2014

Ford flex the service is great. The staff was very friendly and helpful.

Larry Carpenter

29 de oct. de 2014

I purchased a Ford Fusion and the sales team was very knowledgeable courteous and went out of their way to help me I will definitely be back.

Jerry and Candace Cansler

28 de oct. de 2014

My family purchased a F 150, Tim Thomas was our salesman and was very knowledgable about Ford vehicles ,I would certainly recommend Tim for your needs. Tim was very helpful after the sale as well still putting our best interest first. I would certainly recommend Tim Thomas and Cloniger Ford for your needs.

Scott Shook

28 de oct. de 2014

They changed my oil in a timely manner and fixed a rear door that was sticking a little bit.

Diana Makransky

28 de oct. de 2014

I brought my Escape in for a recall and oil change. The staff is always happy and helpful. The service was done promptly and satisfactory.

Katrina Stewart

28 de oct. de 2014

All employees were professional acting and gave me assistance on reducing my bill because my truck was 6 months out of warranty. Offered me transportation as I needed. Work area & lounge was clean & comfortable. I am very happy with my experience at this dealer ship.

June Lawler

28 de oct. de 2014

Brought my new car in for 3000 mile oil change. Everything went smooth and they helped me with volume on my navigation system as well.

Scott Smith

28 de oct. de 2014

2014 Ford F150 XLT. Sales Staff was excellent, especially Eric Smith. My wife and I had a very fun time shopping and buying the new truck. Not at all what I expected. Absolutely no pressure to buy. I would highly recommend Cloninger Ford to anyone looking to buy a new vehicle. Good selection of vehicle to choose from.

Janet Abee

28 de oct. de 2014

I was very pleased. Would like to know if I can use my rewards dollars towards tires? Thanks Janet Abee

Janet Slacks

27 de oct. de 2014

I always have a great experience and leave with a smile!

Delford Davis

26 de oct. de 2014

We purchased a Ford Focus our salesman was great we had a very nice experience

Edna Ball

25 de oct. de 2014

The employees at Cloninger Ford were friendly and nice. Thank you so much for your hard work!

Richard Klemme

25 de oct. de 2014

Good work................................................

Dave Rozzelle

25 de oct. de 2014

Great job. This is what keeps us coming back. We always get good service.

Tony Jenkins

24 de oct. de 2014

I've dealt with many dealerships and all of them had been terrible experiences. That is until I came to Cloninger Ford. The salesman was very polite and straight forward. Everyone involved went out of their way to make sure I was taken care of as well as pleased with the deal! Thank you all for my first pleasant experience with a dealership!

Doug Martin

23 de oct. de 2014

2014 escape titanium nice salesperson , no pressure.sales mgr found additional ford rebate without me asking. thats nice!

Bill Powell

23 de oct. de 2014

Very pleasant experience..All concerned very nice to me. I will be back next time my truck needs service.

Alvie Sturgill

23 de oct. de 2014

Not sure yet as to the results of our visit. Everyone was friendly and as helpful as expected.

Jerry Cansler

23 de oct. de 2014

Tim Thomas was our salesman. very professional, very knowledgeable about Ford products and very helpful. Jeremiah made our paperwork signing quick and straight forward. Unfortunately the F150 has required service twice in the short time since we purchased it. Towed in Twice in one week. Tim has provided EXCELLENT after sale service as well as the tow truck driver.

Donovan Wakefield

23 de oct. de 2014

Fast service, friendly, great communications. Thanks

John Rogers

23 de oct. de 2014

F250 Super-Duty,Outstanding CUSTOMER SERVICE,DEAN BRADSHAW was a excellent salesman also the staff was nice and very helpful.Thanks again,John Rogers

Jerry Duckworth

23 de oct. de 2014

Purchased 2014 F-150 XLT 4X 4. Staff friendly and sales team took the time for me to drive a couple different trucks to see what I liked.

Carolyn Huff

22 de oct. de 2014

Got the Works on my 2010 Fusion. Everyone was very kind and helpful.

Adonna Johnson

22 de oct. de 2014

I spent approx. $1200 for my repairs and when I asked if my car was detailed, the service advisor told me they did not have time to detail my car. I thought that was inconsiderate considering the amount of money that I spent there.

Patricia Dagenhart

22 de oct. de 2014

The staff was professional & friendly. The time spent waiting was well within my expected time limit.

Timothy Killian

22 de oct. de 2014

The staff was friendly and helpful, would like to see coupons sent out regularly

Brenda Wallace

22 de oct. de 2014

The service department staff were very professional and my service experience was great! The reps were ready for my vehicle when I arrived and the service work was done in a timely manner. So far, I am very pleased with my new Ford Titanium escape and Cloninger Ford.....

Linda Bingaman

22 de oct. de 2014

I am so pleased with the purchase of my 2006 Toyota Highlander! I wanted an SUV and recently moved to North Carolina and needed a car right away. My Salesperson, Eric Smith was one of the best I have ever experienced and researched, showed me options and even waited late for me to return to make the purchase. He was very knowledgable and helpful. I definitely recommend the dealership to anyone looking to purchase a vehicle! And thank you to James McElroy the finance director for making the purchase a breeze!! Five star service. Thank you!

Louise Blanton

21 de oct. de 2014

Everyone was very helpful. Very clean facilities. Everyone was very friendly and professional..

Christine Palmer

21 de oct. de 2014

Service was excellent. Tyler took great care of me for my 25,000 mile check up.

Charles Sipe

18 de oct. de 2014

Service was completed in timely manner. Had a works coupon and don't think got discount correct. Closest Ford dealership so I use them for regular maintenance.

Michael and Kayla Rudisill

16 de oct. de 2014

David Wilson was Excellent.! Good man to work with. Me and my husband bought a 2012 Ford Focus and I love the car.

Daniel Wheeler

16 de oct. de 2014

The customer service at Cloninger Ford of Hickory was exceptional! Brandon Fries went above and beyond to ensure that my vehicle was taken care of and really impressed me with level of dedication to the customer!

Grady Hensley

15 de oct. de 2014

Very polite and informative staff.rental car company picked us up and returned us to dealership after returning rental car.

Doris Wilson

15 de oct. de 2014

Had the car serviced. In and out quickly. Would like to knock ten dollars off the price. Tough on 80 year olds.

Kristen Isaacs

15 de oct. de 2014

My service advisor Kristen is the best around. She is very knowledgable and professional. I would recommend her to everyone.

Joyce Trammell

15 de oct. de 2014

Not having an appt. but well taken care of. Thanks

James Ball

15 de oct. de 2014

you were able to fix the problem in one short trip Thank You

James Rice

14 de oct. de 2014

2014 F150 Lariat SuperCrew 6.5 box 4x4. Best dealership experience I've ever had. Working with Bobby was a pleasure. He was very attentive, patient, and helpful in finding the truck I wanted. The WOW factor for me was his offer to have the truck delivered to my house from Hickory to Charlotte on a Saturday. This was a huge time saver and benefit to my wife and I given we have a 10 month old. His team was great as well. Overall, great experience and I would and have already recommended them to friends. Great service is a rarity and when it happens it's the best advertising a company can get. Thanks!

William Litaker

14 de oct. de 2014

We love our new Ford Sport Explorer. This is our first Ford. The ride is smooth and incredible. When our tire was punctured, you got us right in to fix it. Thanks.

Tammy Holbrook

14 de oct. de 2014

2013 Ford Escape. Had oil changed and tire pressure checked. Staff was helpful and very friendly.

Patricia Iovale

13 de oct. de 2014

Both of my vehciles were in for the Works & Inspection. I have always trusted service but when I left & stopped at my next destination, I notice the tires did not seem to be rotated. I called & was asked to return to the service area; Greg & I discussed the issue & Grey made things right. I understand that once the vehicle leaves the intake area, it is up to the actual service technician to perform the services requested. If this is not accomplished then Cloninger looks bad & the Service Manager also looks bad. But as stated early Greg made things right.Sincerely,P Iovale

Wayne Weeks

13 de oct. de 2014

Service was prompt and staff was professional. Waiting room was clean.

Karl Thomason

11 de oct. de 2014

Service to change actuary for AC/HEAT control to windshield, dash, and floor. The dash, steering wheel, consol, and drivers seat were removed to replace 2--$15.00 parts behind and under the dash. I do think car companies could find a better place to put this $15.00 part so anyone else with this problem will not have to spend $673.00 for replacements. So far, and it has been 3 days with driving and I do not have any rattles in the dash. If one develops, I will be sure to bring my F-150 back in to have it fixed. The wind shield was cracked when all was reassembled but Mark is going to replace it next week. Karl Thomason

Karen Campbell

10 de oct. de 2014

My car, 2014 Fusion, was brought back to the dealership for a warranty replacement part and to re-check the tires for a possible problem with the wear on the front tires after only being two weeks since the tire rotation. They are very helpful at this dealership thus far.

Jerry Little

10 de oct. de 2014

Very helpful filled out rebates for me and gave me a excellent price on a set of 4 tires

James Walker

10 de oct. de 2014

I purchased a Ford truck there 2 years ago. The service was great and the staff was excellent. I will definitely. Be back the to buy my next truck.

Michael Kelly

10 de oct. de 2014

Brandon was my service technician. He was very informative and provided excellent client service.

Jimmy Autrey

9 de oct. de 2014

I bought a 2014 Honda Accord and I must commend that Zack Queen did an excellent job with professionalism and courtesy during my visit & for his patience in communicating with me by exchanging written notes due to my deafness, but he treated me like any other customer for quality service. He is a top-notched dealer! Thank you Zack!

Sherry Hawkins

9 de oct. de 2014

We came to get a signal lightn bulb replaced with no appointment. Fast, efficient and only charged for the bulb. Can't beat that.

Jacob Chapman

9 de oct. de 2014

My first time coming to dealership and the service was excellent. The service department gets you in and out quick.

Micheal Stamey

8 de oct. de 2014

Staff was helpful done a good job but need to have a rebate for the oil change thanks

David Nielson

8 de oct. de 2014

Tyler is awesome! He is courteous, knowledgeable and helpful.

Steven Male

8 de oct. de 2014

Had existing F-150 serviced. Changed oil/filter, air filter, tires rotated and balanced, alignment and transmission flushed at 30,000 miles

Daniel Marquardt

8 de oct. de 2014

2014 C Max. everything went well. Smooth transaction.

Loyd Cather

8 de oct. de 2014

Oil change went fast. Forgot to plug in the maf sensor lol.

Lingleb

8 de oct. de 2014

I bought a 2013 Ford F-250 from Cloninger Ford. It was my first time doing business with them and it won't be the last! I highly recommend these guys! I worked with Tim Thomas, he helped me get what I wanted for my trade-in to getting the truck down to the price I wanted! He was very respectful and polite to me and my family! Overall the service was fantastic and I look foward with doing business with them in the future!

Robert Mcquay

7 de oct. de 2014

The service and help were exellent, as always. I am a paranoid schizophrenic and I always feel comfortable with the people here, as my deceaced father was a customer here and recomended this place to me.

Wayne Weeks

5 de oct. de 2014

Pleasant experience, but they were out of donuts already. Just kidding.

havehope

3 de oct. de 2014

Not a wise choice to purchase a used car from Cloniger. The salesman I worked with really did a good job of reassuring me that Cloniger would uphold their good name and reputation if anything should go wrong with my vehicle after my purchase. Just give me a call. I have been waiting on a call back for a week. The used vehicle I purchased left me and my baby stranded in a parking lot within just 3 weeks of having the car. I couldnt get the sales manager to give me a call back. Just a month after that we were stranded again. I have lost all dignity trying to get a call back. However, I did get an email about trading it for another used vehicle. Disrespectful! I feel like I have wasted my hard earned money and Cloniger could care less. I cant do business with Cloniger ever again and would not recommend anyone else.

Ashley1992

28 de ago. de 2014

I recently bought a new ford fusion and I love it!!! I definitely recommend buying a vehicle from cloninger ford of hickory and ask for Dean Bradshaw and Jeremy Ellis:) they are the BEST!! They make sure you get everything you want in a car and more:) I am very impressed!

b051190

25 de ago. de 2014

I have bought two vehicles from Mark Engle and have used the service department numerous times. If you are looking for a new or pre-owned vehicle, go see Mark Engle!

Renee Taylor

20 de ago. de 2014

John Deal is a gracious, helpful, and -- perhaps most importantly -- transparent salesman. Unlike the other dealerships I'd visited, John was clear and upfront about each piece of the new car pricing puzzle. He honored his word to sell me an available 2014 F-150 XLT at a competitor's price. He further seemed to genuinely care that I was happy with my purchase. (John -- I am! :-) My first contact at the dealership was with Kendra Blevins, and my last was with Jeremiah Whitsett, both of whom were also kind and courteous. I'm 43 years old, and this was the first time I've purchased a new vehicle. The folks at Cloninger Ford are outstanding, and I was happy to drive 125 miles to avail myself of their services. Thank you all so much!

Nat3385

19 de ago. de 2014

I recently bought a new Ford Explorer at Cloninger Ford. I have to say I was very impressed with my whole car buying experience. John Deal was the salesman and he was very courteous, knowledgeable of the car and it's features and was thorough. He helped me trade my current car and get the car I had always wanted. I would definitely recommend John to my family and friends. great overall experience.

peggy.l.burke

19 de ago. de 2014

Without a doubt, buying a car can be an exhausting experience. Mark Engle was so helpful and knowledgeable that I had a great time. Mark, was just amazing. I will be recommending Cloninger Ford of Hickory to my friends! The quality of the service as well as the 2013 Ford I purchased is second to none. Thanks Mark!!

chkirby

10 de jun. de 2014

I would recommend Cloninger Ford of Hickory. I dealt with salesman Joh Deal and had a great experience. He was polite, knowledgeable, honest and very easy to work with. He gave me a good deal on a used Fusion. When we called about a particular car he suggested another car that had more features and a better price. I was very pleased with the over all experience.

randylapish

24 de feb. de 2014

Eric Smith was by far the best salesperson I've had in any car deals that I have made over many years. Cloninger Ford of Hickory sales groupseems to have a great plan of action to make every customer that comes in happy coming and going! I will be back!!

DaniRudisill

10 de feb. de 2014

We walked into the dealership and was immediately greeted by Tom Thomas who made us feel welcomed and at home instantly. We told him we needed something better on payments, would fit our family, and would cut our gas payments down. After collecting all of our information he put together the best deal possible and we drove off the lot in our new 2013 Ford Edge. I have never been happier to do that level of business anywhere. He saved us money on payments, our monthly gas expense has been cut in half and we are saving about a total of 260 dollars a month. We love our Edge and we loved the buying experience. He was a great salesman and will earn our repeat business for sure. Thanks to Cloninger Ford and Tim Thomas for helping our family solve a huge financial dilemma by saving us money AND putting us in a safe, reliable, and GORGEOUS new Ford!!!

fshearer

6 de feb. de 2014

After buying two vehicles from Mr.Phillips and spending over $70,000 I found Mr.Phillips to be very dishonest.If your buying a vehicle from this salesman BUYER BEWARE do not sign on the dotted line until he has giving you everything you agreed on.After dealing with him he gives car salesman a bad name and I would not recommend him to anyone.

BigRuss45

4 de feb. de 2014

I used the internet to search for a used Mercedes SLK within 100 miles of home. I found one at Cloninger Ford. We called them on the phone about 9:30 AM and spoke with John Deal. Yes, they had the SLK and John would be there all day. We had an early lunch and drove the 75 miles to Hickory. We met John, he had the car ready for us to see and had answers to some questions we had asked when we called that morning. The wife and I took the car for a test drive and when we came back John got us each a cup of coffee and we sat down to complete the paperwork for the sale! No hassle. We got the internet price. No pressure to use their financing or extended warranty. Paperwork process was quick and correct. I was driving home with my new purchase by 4 PM. John Deal was a pleasure to work with! I highly recommend him and Cloninger Ford of Hickory, NC.

GaryMcCurry

30 de ene. de 2014

Previous purchases were made at Crossroads Ford in Morganton and I got a much better deal this time at Cloninger Ford. Jeremy was easy and pleasant to work with and the Sales Manager was nice and worked with me also. We came to buy a New F-150 Crewcab 4x4 and were so pleased all the way around that we bought a New Ford Escape the same day. Overall my experience was excellent and I have recommended Cloninger Ford to some of my friends

Kas33

30 de ene. de 2014

My experience with Cloninger Ford of Hickory was excellent! Eric Smith was great to work with! I am so happy with my Ford Flex! Cloninger ford was great!!

Larnpeg

30 de ene. de 2014

The reason I gave the Dealership the such a high rating is because of the way my wife and I, had such a pleasant experience. Our salesperson did everything possible to make sure everything went smoothly. He was very knowledgeable about the truck that we bought. I've already sent a friend of mine to buy a new car.

sunshine28655

29 de ene. de 2014

Michael Collins was a great salesman. Very kind and caring. We love our new Ford Fusion. I recommend this dealership to any one who is looking to buy a new Ford.

ojc

13 de dic. de 2013

Mark is the best sales person we came in contact with out of about 3 other dealers we visited, he helped us find the 2014 Mustang with the options with wanted. Mark is very friendly and professional. Would recommend talking to Mark Engle if you visit cloninger Ford in Hickory.

brittanycorrea

13 de dic. de 2013

Mark is one of the kindest, most honest salesperson I've ever met. Every step of the deal process, Mark always fought to get us a good deal and at a payment we could afford. He offered to help us on his day off if we needed it, and he was up front with us every step of the way. If you want to buy a vehicle and be sure you buy from Mark. Nobody else at Cloninger will get you a better deal or make you happier than he will!

deanbradshaw915

7 de dic. de 2013

Mark and his team were a great help tous as we looked for a new car. They met us at our price needs and worked very hard to get us a great deal. Thank You!!!!

ericaloren

20 de oct. de 2013

My husband and I recently purchased a certified pre-owned Escape at Cloninger Ford Hickory. It was a very pleasant experience. David O' Renick was our salesperson. He was very knowledgeable and friendly. He even showed us some things we didn't know about a Fusion that we had purchased from another dealer. A+ service!

SuzJim6652

31 de jul. de 2013

Upon our arrival at the dealership, David introduced himself and was very kind, courteous and respectful. He was very helpful in finding us the specific type of vehicle we were looking for, and he was very knowledgeable about the vehicle. He took us out for a good test drive, and upon returning to the dealership gave my husband and I the privacy we needed to make our decision. David was not pushy in any way, and he was a pleasure to work with. Once we decided to buy the Ford Escape, he gave us the best incentives available, and a fair trade-in price for our Ford F-150 pick-up truck. He explained, in detail, how everything on the inside of the vehicle worked, and we felt very confident when we left the dealership. David has a very good, easy-going attitude that definitely puts the customer at ease. Overall, my husband, Jim, and I think David is an excellent salesman, and did an excellent job. One thing my husband and I both dislike very much is a pushy salesman. David is definitely not 'one of those types'. We were very impressed with his knowledge and professionalism!Thank you very much for a great experience!Sincerely,James& Suzanne Merrick

jrose0228

26 de mar. de 2013

Overall our experience at Cloninger Ford was great. David was very friendly and helpful. We went to several dealerships before deciding to purchase our vehicle here. In our opinion they were able to offer us the best value for our money. We are very happy with our new explorer and will recommend this dealer to friends and family.

santafe615

25 de mar. de 2013

Great experience. Everybody was very friendly, the whole process went very smooth and in a timely fashion. I didn't have to wait on financing or paperwork. Very good service.

mbarillaro

21 de mar. de 2013

We bought a 2013 Mustang GT convertible on 2/28 from Cloninger Ford- negotiated the "out the door" price via e-mail and phone with the friendly salesman.We drove from TN to the dealership the next day 3/1 to pay for and retrieve the car. We had to wait what seemed like an exceptional amount of time, given we gave our stats the night before and all paperwork was to be ready, but that was not a bother. We had a cashier's check for payment, so no financing to go thru. The sum due was for the agreed to "out the door" price which included a processing fee and TTT fees. Almost three weeks later we received a check from Cloninger Ford for the TTT amount paid and no explanation of why it was being returned. In summary, we paid the full processing fee for very minimal paperwork to be done by the dealership and now we have to take additional time to register the vehicle, and pay an additional $80 out of pocket. We have spoken to the title clerk who explained there are too many varied taxes in TN (vary by county) so the message there seems to be it was too much work for Cloninger to figure it out on the front end. We have spoken to the salesman, still a friendly man, who said sorry it didn't go as planned, hope you'll still be our customer. even though we live in TN, Cloninger is not that far from home and we would likely have done business there again. We are a Ford family thru and thru so this is not our first or last Ford purchase. It just won't be at Cloninger again unless someone makes an effort to show they understand the issue and offer some form of compensation.

drpartin

20 de mar. de 2013

Well sorry Eric, you sales guys can be awesome when customers like my husband and I purchased not one not two but THREE vehicles! Unfortunately this is the third trip with the 2012 fiesta, seems the service department need some training, first it was a problem with the power steering, then it was, it needs a gas pedal, needless to say the Lemon is sitting at Cloninger's Ford in Hickory, and lets not forget this car was certified along with a bumper to bumper warranty. As for my vehicle, I love it, problem is your told to "stop bye" alls I have been trying to get is the Pandora app synced with the vehicle, I appreciate that you would of done that for me, however we have been "Bye" several times, a few times your busy another time not even there. I don't live two miles away so it is not convenient for me to keep chancing "stopping bye", simple instructions is all I require!!! Unfortunately, every time we were there to complain about the car, immediately your asked, "Who sold it to you?" I even had one guy ask me, "so what does the car need?" I have every intention to get this out to the public! As far as I can tell once your out the door and drive away in their car/suv/what have you, you are on your own! And for the folks who might happen along and read this, that Lemon was bought for my daughter whom is fighting cancer, a single mom of a five year old that live at home. My husband works in ND, we just wanted piece of mind for her and her son! Weve got nothing but a runaround and added worries.

MelissaSanders

11 de mar. de 2013

Jordan Bowman was very friendly and patient with all my questions. He allowed me to look at and test drive each vehicle I was interested in and he was not pushy nor did he rush me into making a decision. He carefully went over the differences in the two vehicles so I could make a decision that I would be happy with. I was very happy with the entire experience including the finance team. I will definitely recommend this dealership to all my friends and family and this will be the first place I come when I decide to buy again.

kdeckley

10 de ene. de 2013

My husband and I drove from Charlotte because we were told if we did we would recieve the deal we desired. Upon arrival Drew knew nothing of what we were told concerning price. We were upset and he told us "Donny's job was to get us in their door...they don't care what we had to do to get there as far as our family was concerned" also, the price given to us once we were in the dealership was double what we had discussed on the phone and we were very explicit on the phone. We had a hold on an equilivent car in Rock Hill for the price we wanted we just prefered the color in Hickory and they WASTED our time knowing we drove 1.5 hours there and have 3 children that we got a sitter for on a weeknight. They didnt even attempt to negotiate saying "they only had $700 wiggle room" terrible experience...wont be back.

MaryLedford

10 de ene. de 2013

My husband and I came in just to look at the new style of the 2013 Fusion. Eric came over and introduced himself and asked if he could help. My husband told him we were just looking and he was very friendly and showed us exactly what we wanted to see. As we talked I really liked the color and everything I saw about the car and Eric could answer every question I had. He told me how he could help with some of the things I maybe didn't like about that particular car and the more I dealt with him the better the entire experience became. My husband and I brought the car home with us the same day and never felt one bit of pressure or negative energy. Everyone at the dealership went out of their way to be nice and handle anything I wanted or my every so picky other half wanted as well. There was a question about floor mats and honestly it was never a question, the manager just ordered them and never another word said. Magnificent experience. I would so highly recommend this dealership and Eric. And while we were waiting I started a conversation with Brandy at the entry desk. She was so friendly and nice. She made the entire experience even better. It shows, from the front door to the exit, everyone there is great. Thanks everyone!

RedFX4Truck

7 de dic. de 2012

Eric and Bobby were excellent and very helpful. They did a great job at helping me find the right vehicle and worked with me to get a fair price. I will be recommending Eric and Cloninger Ford.

sscruggs

4 de dic. de 2012

Eric was great to work with! He explained the differences in the vechile models and showed me how to operate the different options that are on the car that I purchased.

paulbillinghurst

26 de nov. de 2012

I purchased a used Ford F-250. I saw a truck online and called the dealer. I was told it was sold already but they called 2 days later saying they had a comparable truck.I purchased it that day. I think the price is good but not great.

snydersr

21 de nov. de 2012

I bought a new 2013 escape tianium from this dealership.The experience was really great. They did not have the car my wife wanted so we negociated a great price and ordered the car from the factory. Six weeks later the car came in and Bobby honored all the previously agreed on committments. They gave me a great price for my trade in and the whole exchange went without a hitch. I would recommend this dealerr to anyone in the area. I have had service done at this dealership before and they do a really good job and are fair in their charges.

MariaCisneros

12 de nov. de 2012

I rate this dealership very bad, pushy and demanding, the salesman that attended me only cared about making his commmision on my sale, he did not care about me nor my best intrest, he keep telling me how good i would look in the car i purchased, and he pushed me into giving him $500 after bringing the car to my job 30 miles away. My children and i hated the care the very next day and hated him for selling it to us. It was not a family car at all which was what i needed with three kids. I have now gone to Priorty Honda of Hunterville, and my children and i are extremly happy

tamcdonald

12 de oct. de 2012

When I came to this dealership, they had excellent customer service, customer satisfaction, and unbeatable price. This basically somes it up in so many words!!!!!!!!!!!!!!!

Pupsterdpoe

11 de oct. de 2012

Enjoyed the time that I was at this dealership. Had very knowledgable staff. Was taken care of promptly. I came to this dealership after I heard how they took care of my mother and stepfather. What they told me was proven when I visited. Long time customer of Paramount Ford but I think I'll be switching to Cloninger Ford of Hickory. Looking forward to my next purchase. Also I would highly recommend Eric Smith and this dealership to friends and family. Thanks for your service, Jeff Price.

coypitts

9 de oct. de 2012

Thanks Eric- I had an excellent experience with my trade and purchasing my new F150. Eric was very professional and FAST!!I was in and out in less then an hour.Best,CP

llhensley

28 de sep. de 2012

Thanks, Eric, for making the purchase of the truck an enjoyable experience. You were, professional, courteous, and very helpful. Keep up the good work. We will be back to see you when we are ready to trade another vehicle. Thanks again!

lmpope121

10 de sep. de 2012

Eric was awesome and very easy to work with. Gave me exactly what I wanted. Car was delivered as promised. Would recommend to any one wanting to buy a new ford.

dancer4ever71

2 de sep. de 2012

I was looking for a car to put in my name. Everything I looked at wouldnt work. I told Eric what I liked. So a car came in and called me. He had it sitting out front all cleaned up for me when I got there. Eric was great to work with and I would recommend this dealership and Eric to anybody.

jochester

30 de jul. de 2012

My car buying experience was the best ever. My sales consultant was Eric Smith. He was helpful, courteous, and an easy going person. He was also Fun, Organized, Respectful, and Dear (FORD). The staff was also very friendly. I would and will recommend Cloninger Ford. Thank you Eric!!

dsockwell

14 de jul. de 2012

Having purchased two vehicles for which we paid cash I was unprepared for the amount of work involved in trading in another vehicle and purchasing a used vehicle. Eric made this process easy for us. We would highly recommend this dealership and salesman. We enjoyed working with Eric and all the staff involved in making this process successful. The Sockwell family.

Jhoover9890

11 de jul. de 2012

My name is Jessica and Eric helped me to purchase my first car. Eric was very professional, friendly, and helpful. He is an outstanding sales representative. Eric went above and beyond to make sure we were taken care of. We were introduced to all of the employees and they were all very friendly.

mendifae

9 de jul. de 2012

My husband and I were only looking when we rolled into Cloninger Ford but they offered us a deal we couldn't refuse! We have had bad experiences buying cars in the past so we were both a little hesitant but Josh immediately put us at ease. He was friendly, up front, and not pushy at all. He and Paul worked with us to get us the price we wanted and even gave us a great deal on our trade-in! I would highly recommend Cloninger Ford to anyone who wants to purchase a car without all of the run-around!Thanks Josh, you're the best!

sgivens08

9 de jul. de 2012

My wife and I had been looking for a new vehicle for a few weeks. We browsed several different dealerships in the area. Only to keep coming back to Cloninger Ford. After selecting a make...figuring out the model was easy.When I was approached by the saleman Eric Smith....from there the whole process was a breeze. He offered top of the line professionalism. The finance department even had top of the line professionalism in getting everything in the terms that we wanted. I would HIGHLY RECOMMEND Cloninger Ford to anyone looking for a new ride.The Givens' Family

lmisenheimer

30 de jun. de 2012

After they gave me a quote, I called to the larger Ford dealerships around the state, and none of them could even match the price I got at Cloninger Ford.

ashleycurtis77

25 de jun. de 2012

Of all the car buying experiences we have had, shopping at Cloninger Ford was the BEST! We were never pressured or made to feel like another sell. Our salesman, Eric Smith, was very friendly and knowledgeable about all of our questions and concerns. We will definitely come back for our next vehicle purchase and have already recommended several of our friends and family to this dealership. We LOVE our new 2010 Dodge Ram 1500...thanks again Eric Smith!

Lyvonne

24 de jun. de 2012

Had a really good experience with Cloninger Ford of Hickory, NC when purchasing my new 2012 Ford Focus. The staff worked hard to get me the price that I wanted. My personal sales representative, Eric Smith, was a laid-back, no pressure, funny and nice guy. This is always a plus. I would highly recommend this dealership!Lincolnton, NC

elliesmith

11 de jun. de 2012

I had a wonderful experience working with Eric and the rest of the staff. They got me a great intrest rate and I enjoyed the haggling over the final price of the Honda Pilot that I wanted. Relaxed and no pressure. Will recommend to others and will deal with again soon. I had a situation that I could not go to dealership to complete the paper work or pick up SUV and they brought both to me and I live 45 mins away from the dealership. My co workers were impressed when they heard that they were coming to me. The SUV had a full tank of gas and brand new tires too. Had a great time and that is hard to say when dealing with salesmen. Thanks Eric love the SUV.

troyfordexplorer2013

3 de jun. de 2012

Eric Smith was very friendly and easy to deal with when purchasing my new 2013 Ford Explorer. Eric went out of his way to make my test drive simple and easy. I tested the Limited version first and then explained that my cashflow was more a basic model. Eric along with Dwight made my day. My trade-in was very fair so I said "Yes". I was even blown away that I was able to get better finance with them than I could my own bank!My Family would highly recommend Eric to anyone interested in a new or used vehicle. My wife is going to want to get a new car when I bring mine home.... Take care - Troy

seslms88

2 de jun. de 2012

after finding the Mustang my 5 yr old granddaughter wanted was at Cloninger I made an appt with Eric,great call...he was very friendly,very knowledgeable. I was completely satisfied and would definately recommend him to everyone. I hope when my granddaughter is actually old enough to drive Eric will still be a salesman there because we will definately be there to see him.

grizgrump

27 de may. de 2012

Eric Smith was the salespersonb that helped us in purchasing our new Edge. Eric went out of his wasy to find out what kind of car we were considering, the options that we wanted, and using his patience to show us all the available vehicles that would work for us. We saw a color that we really liked and he found us a vehicle with that color by searching other dealers. He was able to find a demo that met our needs including one that offered the most rebates. His patience, listening skills, and knowledge made this experience rewarding and satisfying. I would recommend this dealership and salesperson to anyone who is searching for a new vehicle.

blacka

17 de may. de 2012

A pleasure to deal with, and very helpful. Very easy going and made us feel comfortable. We are completely satisfied and would recommend him to others.

Jack_Bell

10 de may. de 2012

Eric Smith was very friendly and easy to deal with when purchasing my new 2013 Mustang Convertible....Eric went out of his way to make my test drive pleasant and even let me drive by my house to show my wife the new car (we live close to the dealership)...I would highly recommend Eric to anyone interested in a new ford vehicle...Eric is very friendly, knowledgeable and did not push me at all....Thanks Eric and I will be by to visit if I need help or questions.....Randy Bell

Dontgotocloninger

2 de may. de 2012

These Guys are very arrogant JERKS I would not tell anyone to go there. I have done Business With Mr. Larry Cloninger for years and I can not believe that he has these Guys working there. They talked to the salesman like he was trash. If I was him I think I would contact an attorney. Also I heard them tell another customer that they would give them a free oil change for a good survey!! That is why you are seeing good ones on here!!!!

bacharachvr

2 de may. de 2012

Fast, fair pleasant experience.... these folks are straight forward and honest. I can recommend them to you. Best car buying experience that I have had in over 50 years.

jdbridges52

1 de may. de 2012

Eric and the entire staff I worked with on purchasing my new 2011 Ford Ranger XLT was the easiest experience I have ever had in purchasing a new or used vehicle. The professionalism from all, especially Eric, is second to none. I have relayed information to the 400 employees I manage and suggested to them that if any are interested in purchasing a vehicle, Cloniger Ford should be the first and only dealership I would visit. Eric Smith did a great job from beginning to end in our negotiations and I for one can honestly state that when they say they will beat any dealership around, they do mean it. I walked away very satisfied and when I do purchase another vehicle, new or used, it will be with Eric and his supporting fellow employees. Too bad I can on rate a 5. I believe 10 should be available. JD Bridges, a satisfied customer.

chris21583

30 de abr. de 2012

Everyone was very nice and helpful at getting us in to car that fit our needs and budget. They worked hard to make our payment affordable . I feel we got a great car and great service.

robertford

30 de abr. de 2012

Just stopped in to look at Ford Edge pre-owned vehicles with my wife. Nice selection and good choices. Greeted by friendly sales person and no pressure to buy. After test driving both used and new, we decided on the purchasing a new crossover Edge because the deal was too good to miss out on. We traded in our van and got good trade-in return. everyone at dealership was very friendly with a relaxed atmosphere. Would recommend them to our friends.Rob & Betty Ford

marksautoservice

25 de abr. de 2012

No games no gimmicks fair and honest pricing. no hidden charges and bs fees. I drove 850 miles to pick up my new truck and would do it again.

meathead1omq

17 de abr. de 2012

I had a very good experience at Cloninger Ford buying my new 2013 Gt Mustang .Gave me a fair trade in on my 2002 mustang . Everyone was kind and went out of there way to get me the car i wanted A+++++ dealership

usedtoshoparmstrongford

29 de mar. de 2012

I have purchased a new vehicle from Armstrong Ford every 3 years for the past 15 years. So when I came by to get another new vehicle, I was surprised to see that the dealership had changed hands and ALL of the people I knew had been replaced. A very nice salesperson, Eric, met me on the lot and told me that my prior saleperson was no longer at the dealership. I had Eric assist me in the sales process. When we got inside and began the dealings, Eric was very nice and polite. I believe that he asked me for more information than what he really needed to get figures, but I obliged him and gave him what he asked for. Then, he came back with a paper that had the selling price, down payment, trade price and monthly payments. I told Eric that I had title in hand and would pay cash difference. He told me then what the difference would be to trade. That was WAY OFF the mark. Prior to coming to the dealership, I had already been to my bank which gave me both the trade and retail values for my car according to Nada and Black Book. I also had already visited Kelly Blue Book, Edmunds.com and whatismycarworth.com. Between 5 different sources, I had a good idea of value. Cloninger was $2100 off the trade value on average! So, Eric had his sales manager come talk with me. His name was Sean. Sean was very rude, arrogant, and talked down to me the entire time. He got confrontational and basically try to tell me that I was wrong. Bad idea. So, I left the dealership and drove immediately over to Carmax in Hickory. I sold my vehilce to them for CASH (actually a check) and was given $2675 more than what Cloninger Ford had offered me. That was not a trade allowance. Instead, I drove over to Crossroads of Morganton and purchased my new car. After an 18 year relationship with the best car dealer around, I have now began my journey with Crossroads of Morganton. If Sean really is the sales manager, then the owner obviously does not know how to hire good people and the dealership will fall soon. Once again, Eric is an outstanding individual (maybe they should make him the sales manager).

RANMAN

27 de mar. de 2012

I was very well pleased with my over all experience from working with the internet reperesentive who contacted me on sunday with in minutes of asking for quote the sales staff was very helpful and the general manager was very instrumental in us closeing the deal on my 2012 FORD EXPLORER after one day me and my wife very happy with CLONINGER FORD.

Annotation

26 de mar. de 2012

My husband and I were looking for a reasonable used car to replace his old Subaru. We found just what we were looking for with Cloninger. David was very helpful in offering his advice and time in getting us the best price on the car. We also used the financing institution that the dealership found for us and got a great rate for 36 months for the entire amount! The car has been running great since we took possession and my husband just loves it!

tlwatters

22 de mar. de 2012

When we arrived at the dealership, we were met by Eric, who we soon learned was very friendly and knowledgeable. He was able to tell us about the charateristics of the various vehicles on the lot and answered all of our questions. The shopping and purchasing experience was handled very professionally. We will recommend Eric to any of our family and friends.

MrDillon

19 de mar. de 2012

This is a super dealership. Still the same when it was Armstrong. Everybody is great. The whole dealership is extraordinary. Great experience as always. I've always dealt with this dealership for my ford service and purchases of trucks and cars. I highly recomend this dealership for service and for buying a vehicle. Thank you David and Ty for all your assistance and your hard work.Neal

frustrated1243

16 de mar. de 2012

Scheduled appointment for oil change. Arrived and was told approximate time of completion would be one hour. An hour later my car is still sitting where I parked it with no service performed. When I asked the rep if he thought it would begin to get worked on he stated they had a backlog and were getting to it. If I wanted to wait for hours to be served I would go to a quick lube with one person on staff. If they are going to schedule appointments then some normal time frame to be served would be greatly appreciated. And if you are running behind tell me when I arrive so plans can be adjusted accordingly. I will not be purchasing vehicles from this location following this experience and will not bring vehicles to this location for service in the future and will tell friends to avoid this location.

SpiffyFaeries

13 de mar. de 2012

I have less than perfect credit but Mr. Lipe really worked hard to get me into a new Focus. I am thrilled with the car and thrilled with the service at Cloninger. David Lipe called me every other day to keep me updated on his search for the car I wanted. And although I didn't get that car, I am happy with the one I did have. (There was a time frame restriction on getting a car for me.) He was my champion in getting me a loan and making sure I am happy. He succeeded. He couldn't be there for when I picked up the car, but he put me in good hands with David Britt. He made sure I was comfortable with the car and took me around to the service department and introduced me to them. I am VERY happy with the sales department and I would recommend them to anyone looking for a car. (In fact, my dad is looking at the new Fusion and was impressed with the dealership, so I know where he will go first.) Big thanks to David Lipe and David Britt and everyone at Cloninger Ford for making a first time buyer's experience so nice and easy and comfortable.

jenkayt

7 de mar. de 2012

It was a "OK" experience. My mother and I love the car. However, it was around 5pm when we test drove the car and I wish we tried out the car overnight instead of being pressured in buying that night. We were told by the mananger that he had numbers that needed to be met for President's Day and that the price was for that night only. However, later, I found out the $2,000 rebate was for the whole month. The price was fair but I later found out the price was the same as the internet price of the car and I might have been able to get a better deal if I went home and did more research. Eric, the salesperson, was very nice to work with that night but there was not much follow-up after the sale.However, still love the car.

dm71046

4 de mar. de 2012

Eric was great. He listened to what I was saying and provided me with enough options and information to make an informed decision. Really appreciated the low pressure, relaxed atmosphere. I feel like I couldn't have gotten a better deal or a better value for my trade-in anywhere else. Got everything I was looking for and Eric made the process fun.

kstryker27

4 de mar. de 2012

I had a great experience at Colinger Ford of Hickory. I traded in my truck for a wonderful Ford Focus. I had a brief encounter with my salesman Eric Smith. Gary Sullivan the GM was amazing as well!!! =)

RedWingsRock

29 de feb. de 2012

We were looking at the Escape. After a dissatifying visit to Terry Moore in the morning - they low-balled us on our trade in and the salesman told me the second row of the Escape did NOT lay down flat; that as far down as it went was when the second row headrest leaned into the back of the front seats. This took the Escape off the table as a vehicle to consider. As it was, we were giving up having 3 rows of seats.I went to another Mfr and had my mind set on another vehicle. But we have been a Ford family for 25+ years. My husband wanted me to check another Ford Dealership - at least to see what the trade-in number would be. When Dave was showing me the features of the Escape, I was surprised to learn that the second row seats DID GO ALL THE WAY DOWN. This put the Escape back on the table as a consideration. I could not believe the salesman at Terry Moore did not know this AND he was going to lose the sale over it. I told him that was a deal-breaker for us.Dave was knowledgeable and professional. He took the time to show me how the vehicle and features worked. He answered all my questions. He did not drag things out or give me a "hard sell". Dave even let me borrow the Escape I was considering for the afternoon so my husband could see it. Over that time I decided we needed to upgrade to one with a few more features. What a great idea that was to let me borrow the Escape because I kinda had my mind set on just buying the base model - and I am SO glad I got the one with a few more comforts.The dealership gave us a fair number for our trade-in. Everyone there was friendly. I felt valued and respected. I will gladly refer family and friends to Dave and Cloninger Ford.Thank you for a pleasant buying experience.

Anitafowler

29 de feb. de 2012

Eric Smith did a wonderful job as my sales person, he kept me posted with emails and quick to answer all my questions !If I am ever in the market for another car I will come back to Cloninger Ford. as long as you keep helpful sales persons as Eric!

Trevalee

28 de feb. de 2012

The best experience I've ever had buying a car. David was not only friendly and caing, but also very knowledgeable. He took the time to answer all my questions and made me feel comfortable in my selection. I love the Escape I purchased and am very glad I chose Cloninger Ford.

Joyce Austin Beam

25 de feb. de 2012

I gave this rating because the staff and service at Cloninger Ford was the best experience I have ever had buying a car. They were very friendly and informitive.I would recommend them to anyone and that is a first!!

SteveHolt

22 de feb. de 2012

Cloninger Ford offered the best rate on a low mileage vehicle with the specs I wanted as well as a good choice of vehicles at affordable rates. I drove from Spartanburg, SC an hour and 30 minutes to see the 2007 X3 BMW. From an initial email I received from my website submission, this was a smooth transition all the way through. Phone follow-up the next day had me sitting in the drivers seat test driving my vehicle and driving it home the same day. I arrived and was greeted by some of the friendliest, courteous, most knowledgeable and confident sales persons I had ever met at any dealership. Russell Taylor was assigned to assist me through the whole buying process. His demeanor was pleasant, calm, not stuffy or arrogant, non-threatening or pushy, very professional and his attention to detail was exceptional as well as the cooperation from the full staff there. I clicked and bonded with the team and felt I was treated fairly like a person should be and not as a client just spending money for a vehicle to increase sales. Cloninger Ford has an exceptional team of Sales Associates and I highly recommend doing business with them and will return should I need another vehicle in the future.

fydanner

20 de feb. de 2012