P. G. Behr

13 de oct. de 2016

I had a regular service for my Acura, which was completed in a timely manner. The service manager responded very satisfactorily to all my questions.

B Miller

13 de oct. de 2016

I bought my car from Coggin Acura about 3 1/2 years ago. Being a female, I appreciate the fact that I did not feel pressured at all and to this day I am confident that I received a very fair deal. I've purchased from other dealers in the past but my purchase at Coggin was the first that I felt comfortable with everything.Their policy of bringing me a loaner car while my car is being worked on is fantastic. I live in Melbourne. If I had to drive to an Acura dealership for service I would have to drive an hour and a half to Orlando or Ft. Pierce. Because of their policy, I don't have to miss any work when I have any type of service performed on my car.Every person who works at Coggin is professional and friendly. A special shout out to Service Advisor Ernesto Santuiste who has been especially helpful to me.

Don

13 de oct. de 2016

Air bag and cabin air filter were replaced. Ernie did a great job keeping me informed on when the repairs would be completed.Ended up the day buying a 2017 Acura and trading the one I just had repaired.

Michelle

12 de oct. de 2016

Ernie at Coggin Acura in Fort Pierce provides the best service experience.

Frank Fuel

2 de oct. de 2016

Great overall experience Dennis is the best!The car looks and operates like new. The scheduling process was easy and everyone at the dealership is very friendly

kmstr11

29 de sep. de 2016

I got preapproved for financing and then shopped on line. The car I wanted was there, as advertised. After a pleasant test drive with our salesman, John Colarte, they even let us take the car to lunch. It only took about an hour after that to sign all paperwork and drive away. It was such an easy, no-pressure experience-very different from other car purchases. I recommend Coggin Acura and also our salesperson, John. They'll make sure you find the car you're looking for, even offering to search other dealers in the area since they have access to a ton of inventory. One thing-I bought a 2016 and they didn't detail it or wash it. I thought they could have taken the time to do that, but overall a great experience.

Sunni

25 de sep. de 2016

Ernie at Coggin Acura in Fort Pierce provides the best service experience. I recently had a warranty repair on my car along with a recall service. The part was not in for my warranty repair and I was given a new courtesy car to use. I live 50 miles from the dealer and when my car was repaired they brought it to me at work and exchanged for the courtesy car. Excellent service! Ask for Ernie, he will take care of you.I will continue buying cars from the dealer for the excellent service provided after purchase.

Victor Ulto

24 de sep. de 2016

Ernie S was outstanding coordinating entire process!

JAB

11 de ago. de 2016

I bought my MDX two years ago. I have all my service done at Coggin. Great service every time.

Cathleen Owen

11 de ago. de 2016

It started with waiting for a Takata Airbag inflator....with Coggin Acura renting me an Enterprise car which was very fair.An issue with my car was discovered and Dennis kept me up to date on what was taking place to resolve the problem.Although it took a "while" for the airbag inflator to arrive, Dennis' great responsiveness and customer service made it all palatable.

Stacey Williams

9 de ago. de 2016

Cam in on a Saturday. I was greeted as soon as I pulled in even though someone was being helped in front of me. Service was accurate and timely and the rate was fair!

HB

26 de jul. de 2016

I buy & service my Acura cars (5) because of Coggins's excellent service

Shawn Henry

23 de jul. de 2016

As promised i was contacted as soon as my replacement airbag came in.Dropped my car of got a loner and was back in my car same day,stress free.

TSX Owner

12 de jul. de 2016

Great service as always! I had a tire with a nail in it which I discovered during my work day. I drove to Coggin Acura and was taken care of immediately. Dennis and his entire staff are always friendly, professional and helpful. They made sure my car was fixed in a timely manner and I was back to work in a short amount of time. Thank you to Dennis Peterson and his entire staff for their outstanding service!!

JayT

15 de jun. de 2016

The service dept. was very professional and customer friendly. A pleasure to have my vehicle serviced at the dealership.

Bob O'Rourke

29 de may. de 2016

In addition to supervising excellent valet and maintenance service, Dennis Petersen was instrumental in my returning to NJ in a important timely manner by replacing the RECALLED AIR BAGS in my 2010 Acura RDX so quickly. Mr. Petersen and Coggin Acura has EARNED my loyalty. Further, I recommend Mr. Petersen and Coggin at every opportunity.

RS Lasher

27 de may. de 2016

I always get the best service all the dealers I have purchased cars from over the past 50 years of buying cars. Iget service where I buy my cars for that very reason. There is no better service in this area. Thanks again for taking such excellent car of my MDX. RS Lasher

Helen

11 de may. de 2016

Coggin's service makes car maintenance a seamless experience. Their concierge service is outstanding, allowing you to have your car serviced without any disruption to your daily schedule. They are efficient and professional. I highly recommend them.

dddinfl

30 de abr. de 2016

I have had excellent experience with Coggin. The customer service has always been great. I got a very good price on my new MDX although I thought my trade-in MDX was worth more than I received. I have had my MDX in for service twice for both routine and warranty work. I have been very satisfied with the service department.

arlenenewcar

1 de abr. de 2016

I had seen the car the day before and when i got their the next morning to buy it I was extremely lucky to get Zac Phillips. He was amazing and i felt like he had my back through the process. If you go to buy one of these awesome cars, make sure you get Zac as your salesman.

Happy Client

31 de mar. de 2016

The service was prompt and everyone was very professional.

Ed Soscia

17 de mar. de 2016

Very Happy with Coggin Acura and like the vehicle with one exception, I wish that when the back seats on the RDX were put down they would be flush with the back of the car rather then the incline that now exists. I didn't realize this when I purchased the vehicle and if I did I would of not bought it. I will be buying a new SUV next year and this point will be a major factor. I realize the MDX does not have this problem but also realize the the cost is approximately $10,000 more.

BallinKJ

11 de mar. de 2016

I appreciate the facts they give me on my car. W/o asking.

Adis Salcedo

9 de mar. de 2016

My service person who I believe his name is Michael was very very helpful and answered every question I had thoroughly and without hesitation, he was absolutely great and will continue to schedule my services with him!

disapointed

8 de mar. de 2016

seen a car on cars . com from coggin accura called an talked to manager he assured me car was perfect, i made trip to see it. the car was near junk, had many dents and scratches inside was poor, driver mirror was glued on tires did not match was not even same brand. his excuse was well it was sunday an the manager said to put it out if it didnt sell they would take it to auction.

Gina Yaeger

3 de mar. de 2016

Mike Perez is an excellent service adviser. All of my warranty work was completed and he goes above and beyond to make sure everything is right. With my car package I have the re carpet service and honestly with Mike and Dennis it should be called Platinum service. I would highly recommend that if you are in the market to buy or service a car go to Coggin Acura.

satisfied customer

4 de feb. de 2016

I had a problem receiving a rebate for tires I purchased through Continental Tire. Dennis Petersen of Coggin went the extra mile to help me out. I appreciate the support I received from Mr. Petersen. I have not received the rebate, but he made the effort to help right this wrong. Thanks!!

Maria Varona

2 de feb. de 2016

Just an overall great experience and then a car wash for a big wow

Marti

31 de ene. de 2016

I made an appointment, was quickly greeted by a friendly service tech. I was only there for about an hour. I drive an hour and pass an Acura dealership on the way BUT would never take my car there for service!

Bill

31 de ene. de 2016

When you deal with Acura you feel that you are dealing with a first class operation. Everything about Acura is top notch from scheduling service, having the car serviced and follow-up afterward. All in all a real pleasurable experience.

John

30 de ene. de 2016

I had been looking for a Toyota FJ Cruiser for quite some time, my budget left me looking at some older high mileage ones, after stopping in numerous dealerships and dealing with some pretty high pressure sales tactics a salesman at a competing dealership gave me a tip that There was a beautiful newer model down the street at Coggin Accura, when I arrived at the Coggin Accura dealership I was greeted by Leonard Burton and pleasantly surprised by his hospitable demeanor, Leonard offered to take me on a test drive and then we presented an offer which was agreed upon at which point Audrey went to work and found me some very affordable financing and today I'm the proud owner of a 2012 FJ Cruiser. The point of my story is I have always been very sceptical of car dealers from past experiences but Leonard, Audrey and the whole staff at Coggin have made car buying a pleasurable experience and I highly recommend Coggin Accura and their professionalism.

Irma Garcia

18 de ene. de 2016

I would like to say the I have had pleasant experience everytime I have come to the dealership. I would like to mention my Service Consultant Mike who has been very professional and courteous to me . He made my wait time for my vehicle comfortable and kept me updated throughout which I appreciate . I have only positive things to say of my experience and the staff.

JSI

8 de ene. de 2016

Was disappointed that after I called and made an appointment that I was not allowed to use my discount oil change and service voucher from Coggin next door after asking when I called. I was also disappointed with the cost of the oil change and tire rotation and how it was explained and the total when I checked out. Felt that I was over charged. Will probably not recommend to anyone or revisit.

Jim from Vero

30 de dic. de 2015

High quality service was a specific reason I bought from Coggin. They confirm all appointments and they meet and greet you the moment you drive in. They know exactly why you're there, when you're appointment is and if you're going to wait or need transportation. Your service rep guides you to the waiting area and then your rep takes over. When your car is completed (including being washed and vacuumed) the service rep meets you and explains the complete service. While waiting, the service rep stops by to update you on the time until done. This is luxury service befitting an Acura automobile.

DanK

21 de dic. de 2015

Since you moved into the new facility, the focus seems to be on trying get me to have more things done to my 2007 MDX. At the most recent visit in addition to asking me to consider another $400 worth of service, which I turned down based on previous experience, they did not even fill my windshield washer tank. Last time I was in, they tried to talk me into flushing my brake fluid, when I had it done no less then an year earlier by my brake mechanic. I care for my vehicle since I plan to keep it another 7 years. However, I think a computer is telling your service managers what to ask rather having the actual mechanic make a suggestion based on the facts. I thinks its time to turn the care of the cars over to the mechanics rather than a computer.

TSX Owner

21 de dic. de 2015

I always have a positive experience with Dennis and Mike when I bring my car in for service. Repairs are completed on time and done right the first time! I have been bringing my car to Coggin Acura for many years. The new facilities are VERY nice. I have recommended Coggin Acura to many people over the years and everyone that has taken my recommedation is happy with their experience.

Sthayer50

18 de dic. de 2015

I recently took my leased 2014 TL to Coggin for Service and was waited on by Dennis. Dennis was extremely helpful and kept me informed every step of the way. They had to keep my car for a few days so they gave me a loaner car to drive which was very convenient. When I returned the loaner to pick up my car there was Dennis and Mike to help me through the final transaction. They both go above and beyond to help and the customer service was excellent. More car dealers should learn from them. The new facility is great so makes life much easier that you can be comfortable while you wait for your car. When my lease expires I will be going back to Coggin Acura. Thanks Coggin for delivering on your promise when I first got the car.

Paul from PSL

10 de dic. de 2015

I have been to a few Acura dealerships for service on my TSX. Coggin's Acura really provided a quality experience when I had service appointment there recently. I was met personally by my service advisor, Mike, as soon as I drove into the covered drop-off area. He was patient and thorough in taking my information and took time to show me around their beautiful facility. The waiting area was very pleasant, with drinks and snacks available, and plenty of quality reading material. Mike was kind enough to give me an estimate on the labor cost and amount of time it would take for repairs. Inspection revealed several other issues, that I plan to take my car back for. All around professional service and pleasant attitude made this dealer a pleasure to visit.

TMiller

1 de dic. de 2015

While visiting relatives for the Thanksgiving holidays, I had my MDX serviced by Coggin Acura of FT. Pierce, FL and the service was outstanding. The facility looked great, and all of the staff there was so friendly and helpful. My service advisor M.Perez was truly a great help in making sure my vehicle's current maintenance problems were taken care of quickly (no long waiting), as well as giving me great advice on future service and maintenance appointments. Time well spent for a Saturday morning!

Joseph125

14 de nov. de 2015

Had one of the best experience with any car dealer I have ever dealt with today , The service Dept. at Goggin Honda of Ft. Pierce is fantastic ,my Service Advise Rafael Salcedo is unbelievable , very cordial and knew and answered every question very professional I had . After explain everything that had to be done to my car and giving me a quote ,we went a head with the work on the car. The work was done quicker than we thought and save me some money, I was able to go about my business for the day , knowing the job was done correctly and professionally. I would recommend Goggin Honda to everyone and if you can ask for Rafael Salcedo as your Service Adviser. I am a very happy Honda owner and today was an example why.

joyjack

11 de nov. de 2015

We purchased our new MDX from Leonard back in February. We have been very pleased with the MDX and the Coggin Acura dealership. Making routine service appointments are easy and Mike Perez in service is very courteous, friendly and helpful. He is an asset to your dealership.

James Baum

8 de nov. de 2015

Excellent service. All maintenance issues fully explained. I have had all of my maintenance performed by Coggin Acura since purchase of my vehicle.

Jomac

29 de oct. de 2015

I've own several acuras for the last 20 years, they have always been a solid reliable transportation! But I mostly have enjoyed the service department. I have always gotten great service from the past and I was always satisfied. Recently, for the past 2 years and most recently I received the most outstanding service from Denise Peterson and Mike Perez. They went above and beyond my expectation from the minute I walked in and to the time I picked up my car. They were always keeping me updated with everything! I am truly a lifetime devoted customer! Outstanding!

MBaksh

26 de oct. de 2015

I have purchased many vehicles from Coggin from BMW to Acura (2). I love the treatment I receive and the follow-up emails always with reminders of maintenance, letting me know my vehicle is up for service soon... It is a pleasure dealing with Dennis Peterson he is always ready to help and very knowledgeable on Acura vehicles. He is an asset to Coggin Acura. It's nice when you buy the car and even nicer when you get the complete package of service... I have been in the Coggin Family since 2009., and will continue.. Thank for everything you do it shows.!! Love the new location very nice..

Cal L.

22 de oct. de 2015

I recently purchased a 2016 Acura RDX from Rachael Ready at Coggins Acura. I was extremely pleased with the knowledge and professionalism of both Rachael and the other members of the Coggins' team. I did not feel pressured during the negotiation process and felt that the final purchase price was fair. When I received my new car, it had been freshly detailed and was in perfect condition. Rachael explained all the features of the RDX. All in all, a very enjoyable car buying experience. Cal L.

RDX owner

22 de oct. de 2015

I have been dealing with Coggin Acura for a few years. Service is always professional, no surprises and honest. From the time you arrive you have the feeling that you are important. I cannot say I have ever had a bad experience. I have bought all my cars from Coggin and have driven Acura' s cars since 2006. Well made and well serviced when brought in. Of course I recommend Coggin to all my friends and family.

Leigh Kennedy

8 de oct. de 2015

Today we walked in to the Coggin Acura service center with hopes of getting our car serviced without an appointment. Mike Perez service manager was eager to serve.. Rachel Reedy was ever so present and helpful in everyway. Steve Mohr was on the spot as the valet.. Everyone was friendly and informative..we were even shown the beautiful new building and the great inventory of new cars.. Thank you again

H. Horne

7 de oct. de 2015

I just bought my Acura RDX in April from Coggins and the whole process has been great. This was it's first required oil change and Mike in Service was helpful, polite and the process took the allotted time that it was scheduled.

leahp

6 de oct. de 2015

Coggin Acura has taken good care of me. I bought my Acura 3 years ago. It was a smooth process and I feel like I got a good deal. Since then I have been servicing my car at the dealership and they have kept to their word, offered great deals on oil changes and tires and the "concierge service" is awsome. I would reccommend this dealership to my friends and would buy my next car from them.

Culmers

5 de oct. de 2015

My EXPERIENCEWe were looking to purchase another car due to our current car was having problem after problem. I ended up deciding on a car from the Nissan dealership. I already had a car so all I had to do was make the trade and sign the papers. (So i thought). On the way to the dealership the transmission was slipping. When we got to the dealership it caught a flat tire. So while going over the paper work the salesman told me my payments would be higher than we agreed on and w/o a warranty. So me and my fiance were arguing about whether to get the car which was out of budget. She called Coggin and spoke with BERT. He got in a car, picked us up from tje Nissan dealership to see if Coggin had anything we could afford. He took all of our information and showed us our options. He not only got us in a car but the car had more room, a newer model and it was all in budget. The car stated NO WARRANTY but after spending a couple hours going through different banks, they actually got us a TWO YEAR FULL WARRANTY. THEY even went and got the car from tje Nissan dealership w/ a flat tire. I plan to get our next vehicle here amd of you are considering it please do. You can not go wrong. They will do everything in their power to get you the best deal.

HappyCust

3 de oct. de 2015

As always great attitude by service personnel. Work and communication were excellent.

Mark S - happy MDX owner

25 de sep. de 2015

I recently brought my MDX in for recall service. Dennis Peterson had me checked in and on my way in a loner car in under 5 minutes. The work was completed on time as promised and the complimentary car wash was an added bonus. Great job Dennis!

kevin81

23 de sep. de 2015

My wife and I got two brand new 2016 ILX and after two weeks withy cars the breaks started squealing. we called in to schedule the appointments we took the cars to the service department and according with the Service Advisor Mike Perez it will take them 45 min to check the breaks, After 2 hours waiting, the service person said that there was nothing WRONG with the breaks; Also that specific part is not cover in the guaranty and if i want them to be fix i will have to pay for the repairs........ 2 BRAND NEW 2016 ACURA ILX !!!!!! THIS WILL BE THE FIRST AND LAST VISIT TO THAT PLACE

TSX owner

21 de sep. de 2015

Great service as always! I have been taking my car here for 7 years and have never been disappointed. Dennie Peterson does a great job and also the mechanics. The new facilities are very nice too!

EricB

14 de sep. de 2015

Appreciated dealing with Dennis Peterson at the service and repair dept. I was having routine maintenance on my 2014 RDX. I had some special offers which Dennis gladly accepted. He verified my maintenance requirements and promptly took the vehicle for repairs. Dennis kept me informed of the progress of the work while I stayed in the customer reception area. When the work was completed he reviewed the invoice and the application of the special offers. I left the dealership satisfied for the value of work completed.

TL Owner

12 de sep. de 2015

I have owned other makes of cars over the years, but this is the first time that I have ever been satisfied with a service department. My Client Advisor, Dennis Petersen, has been wonderful, and always ready to assist me when I go in for service. I appreciate how they are very careful when working on my car, and they always return it to me in clean condition. I have nothing but good things to say about, Coggin Acura. Their new facility is not only beautiful, but very comfortable, and accommodating. Dennis, makes sure that he keeps me updated on the progress of my car. I've always dreaded when having to take my car in for service with other dealerships in the past, but not with this facility. Because of such positive experiences I have had with them, I am inclined to purchase another Acura from them in the future. I am a very satisfied client.

Leslie F

29 de ago. de 2015

I would like to thank Dennis Peterson for taking time to look into an issue with my car. He not only wrote to the company on my behalf but took care of the problem with little expense from me. Now this was after my car had run out of its warranty. How many dealers would go to bat for you like this. I love my Acura TL . The problem was a rare occurrence. I even was given a beautiful TLX to drive for the day. The people from COGGIN ACURA have been wonderful to me. They made it possible that I could drive a luxury car. Thank you again Dennis and staff for making my visit to COGGIN a pleasant one. A very satisfied customer.

Lisa

28 de ago. de 2015

Each person I communicated with was friendly and courteous. I was appreciative of the valet service to have my car picked up and a loaner car provided as I live far away. The service department was willing to revisit an area of concern for me and took care of it promptly.

ejcorvera

25 de ago. de 2015

I was looking for a reliable car for my family I had one car in mind but it was sold the salesperson Rachael was very personable and did not push us but explained what they had that was comparable we decided to purchase an acura and the manager was so helpful as well as the finance department we recieved a loaner car while they prepared our car after we recieved our car we had a few questions and the mechanics were so helpful and gave us so much information. We will recommend and make future purchases through them.

CF

22 de ago. de 2015

Dennis Peterson, professional, friendly, excellent customer service.

Acura Fan

21 de ago. de 2015

Coggin Acura is a great dealership to do business with. Both purchasing our vehicle and having maintenance & repairs done have been a breeze. We bought an MDX about 18 months ago. The day we visited the dealership we were impressed with the sales staff. They spent a great deal of time allowing us to test drive several vehicles and answering many questions. Very knowledgeable about their vehicles and no pressure to purchase. Coggin offers an invaluable service; valet pick up and drop off. Since we live about 40 minutes from the dealership this is a service we love having! Recently we received a recall notice. After contacting Coggin they were able to set up an appointment within just a couple of days. The valet picked up the car and left a beautiful loaner. The service manager called us 2-3 times just to let us know what was going on and to recommend a couple maintenance items be handled. When all repairs were done Coggin brought our car back spotlessly clean. This is a dealership you can work with and trust. We would definitely return to purchase another vehicle and always feel we're being treated properly with the service department.

Sue

21 de ago. de 2015

The service department is sooooo customer oriented. I wish all businesses treated customers the way I am always treated at Coggin. Dennis is THE BEST !!!

Paula Watson

15 de ago. de 2015

It is always a pleasure to bring in my vehicle for service everyone is very accommodating. I will keep on recommending Acura to my friends and family. love love love my Acura

Frustrated

11 de ago. de 2015

I took my car into Coggins for recall work in July 2015. The service rep informed me that there was some follow up work to be done. I gave them permission to complete some of it, but not all of the suggested repairs. They were gracious enough to give a courtesy car while my car was being serviced. Here is my concern. I purchased Continental Tires and was advised of a rebate with the purchase. The service said she would send in the rebate. A month afterwards, I received notice from Continental that the rebate would not be honored. They needed a sales receipt. Since I am no l no longer in Florida, I asked the service rep to follow up with Continental and provide a copy of the purchase. It has been 5 days and I have not received a response back from Coggins, despite several emails. I copied the service manager on the last email, but still no reply. I was satisfied withe the service until this happened.

Irma Garcia

11 de ago. de 2015

Overall a great experience would definitely recommend the dealership to others especially the sales rep that attended to me Jennifer Mascetta . She was very patient and pleasant .She worked with me without placing pressure . The staff were polite and checked on me the whole time I was there. The dealership was very clean and beautiful to be in . Cudoos to Jennifer for your understanding and patience with me, I love my new vehicle definitely will be sending customers to you.

TSX Owner

7 de ago. de 2015

I have been going to Coggin Acura since I purchased my TSX in 2008. Dennis Peterson is a pleasure to work with. He is always professional and friendly. I have complete confidence that my car is going to be well taken care of. The new facilities are an added bonus!

Recent Transplant

3 de ago. de 2015

Thanks to MIKE in the Service Department for taking great care of our 10-yr old Acura. I am new to the area and have always had my Acura's serviced at the dealership - it was a huge relief to find such a professional and friendly staff in my new hometown! The repairs were very well done and I look forward to many more years with this car. Thanks again!

TSX

25 de jul. de 2015

Dennis is always amazing. He explains everything before doing the work. I have the utmost confidence in him.

Michael Ervin Bell, II

25 de jul. de 2015

Thank you Bertrand (Bert) Laidler, Jr and Coggin Acura for your professionalism, courtesy, and excellent customer care, when I purchased my first car in May 2015.

Surfside Dog

28 de jun. de 2015

Thank you Dennis Peterson and the Coggin Acura staff. My car is always serviced promptly and accurately. I would never go anyplace else.

TSX

26 de jun. de 2015

Excellent service with a professional staff and state of the art facility!

RickE

20 de jun. de 2015

I had a great experience at Coggin Acura. From the time I got arrived at their Fort Pierce dealership the staff we very professional and incredibly helpful. I waited in a very nice waiting area and snacked on free peanuts and coffee while my car got new air bags. My car had been repaired and washed before it was returned to me. Amazing service! I will definitely return to Coggin when my car need some TLC.

dddinfl

16 de jun. de 2015

Excellent service as usual. Car was ready when promised. Customer service is outstanding.

Shelley

16 de jun. de 2015

I purchased my car at Coggin and get it serviced here. The new facility is gorgeous and the Service advisors are verrrrrrrry helpful. They get you in and out in a very short time. If you have questions and call there the folks that answer the phone are very helpful as well. All in all a win win dealership.

Frank

13 de jun. de 2015

Excellent service department Dennis is professional and committed to a high level of customer service

Mugsy

5 de jun. de 2015

Kelly was very helpful, knowledgeable, friendly, and very informative. I totally trust my car with Coggins. Everyone there is very courteous. Makes dealing with a dealership a pleasure!!!

A happy TL owner

4 de jun. de 2015

Another excellent service visit! Thanks again to Dennis Peterson for a great experience.

Maria sabatino

3 de jun. de 2015

I just had my 2013 mdx in for an oil change. This is the second time ive had the car in fir a service! Mike perez is just wonderful! Very courteous and Helpful! I cant praise him enough. I just purchased The car in january which was also a great experience Everyone at this dealership has been more than accomodating! Thank you to everyone there! Super service!

Leesjoy

3 de jun. de 2015

Our recent visit to Coggin Acura was a delightful experience. Our highly trained and knowledgeable salesperson Colton expertly pointed out the features of the Acura TLX. Business manager, Angel, made the entire negotiating process a pleasure.Congratulations to Coggin Acura for having two such highly trained, sensitive individuals on their staff.

Sunni Richmond

2 de jun. de 2015

Keli took very good care of me, excellent service experience. I had to have routine maintenance, first time on a Certified Pre-owned Car I had purchased. The dealership gave me 2 years/25K free maintenance. No issues, they changed my oil, rotated and balanced tires and checked my alignment, of course they did an overall check of the car. When I got there I asked if there were any local restaurants in the vicinity that we could eat. Keli recommended a Mom and Pop diner that was a couple of miles down the road and it was EXCELLENT!! She also gave us a loaner vehicle so we could drive there ourselves. Nice SUV that had only at 77 miles on it. Overall this was an excellent experience.

Charlie S

28 de may. de 2015

Had my 2012 TL towed in after not starting. Was out and on my way to work in a loaner in a matter of minutes, Keli was awesome, comforting and very efficient. Fabulous service experience. I couldn't ask for anything better.

John B.

27 de may. de 2015

Awesome... My service advisor Keli was tbe best !!! very professional, knowledgeable..great place.will come back again...

Greg H

26 de may. de 2015

Brand new building for an excellent dealership - state of the art! Service Advisor Keli Maciel is an A+ - knowledgeable, friendly and customer driven.

Alexander P.

19 de may. de 2015

Keli and Sean (Service Manager) in the Service Department have went above and beyond to make sure that I was aware of current and future issues with my vehicle. I was physically shown the issues and was explained the possible outcome and cost if not corrected. Most repair facilities just tell you what's wrong and give you a price, but at Coggin Acura, they go "A STEP ABOVE" those other guys!

Breakers51

18 de may. de 2015

Thank you Dennis Peterson and Coggin Acura for your, courtesy, and excellent customer care! . My service was under VIP status. The quality of service and exemplary professionalism was very much appreciated!!!!

Bob Stocker

17 de may. de 2015

Excellent and timely service. Great staff- friendly and efficient.

thansen

12 de may. de 2015

Always blown away by their service! I trust the service manager and his team.

dddinfl

10 de may. de 2015

Just completed my first service on my 2015 MDX. Everything was outstanding from initial greeting, loaner car, and final paperwork.

Chuck

8 de may. de 2015

This is my wife's and I first experience with Coggin Acura. Audrey was very helpful and stayed in contact with us all through the process. Very professional. Need an Acura........see Audrey.

TSX Owner

1 de may. de 2015

Dennis Peterson and the Coggin Acura service department staff are always courteous, helpful and professional. Timely updates are always given and repairs are fixed promptly and correct the first time! The loaner car program is a wonderful service and helps me out tremendously. It is a pleasure to do business with Coggin Acura. Excellent customer service!! I always recommended them first!

FREDcj

21 de abr. de 2015

Customer service is the best. Courteous and knowledgeable concerning all things relating to service operations. The facility is the best that I have ever experienced. Repair work was well above any that I have had. No buying was involved since I was having maintenance completed, but I will return to purchase my next vehicle at Coggin.

Leah West

5 de abr. de 2015

I visited Coggin Acura on a Saturday because my car (my baby) wasn't acting right. My husband and I did some research and realized that she may need a new "brain" AKA computer. We drove 1 1/2 hours to take her to see a specialist (Coggin Acura). We spoke with Dennis and explained our concerns. He was very courteous and explained the costs up front for diagnostics and such. I got a phone call a couple of days later explaining that my battery didn't have enough juice to perform the diagnostics. Dennis told me that there was a sale right now and we agreed to have the battery replaced. After all was said and done I got my baby back and she's been running great! To top it all off, they washed my car free of charge!!! Coggin could've sold us a new computer because that's what we thought it was anyways, but instead they were honest. We were treated with respect and always greeted with a smiling face. The transaction all together was painless. Even though it's a long drive for me, I plan on continuing to visit Coggin and will definitely purchase my next car there! I am now an Acura lover for life, thank you!!!

JohnE

3 de abr. de 2015

It was a pleasure working with Keri, even for a simple oil change and tire rotation. Very courteous, friendly, and prompt. I highly recommend Coggin Acura. Both the buying process and now the service process have been the best.

Muriel

1 de abr. de 2015

Thank you to Sean Kotolnick for outstanding customer service this week for my 2013 Acura ILX. He explained everything, step by step and so I could understand what was being done. I moved to Florida end of January from Massachusetts, where I purchased my car. Drove almost 2600 miles (visiting family and friends) from Boston to Melbourne, used only $197 in gas and the car was great! Needed routine service and Coggin Acura's staff made me feel comfortable and welcome! I will be back to Coggin when I need service again, and when I am ready for a new car next year!

Tom

24 de mar. de 2015

Very satisfied with service and repairs made as i waited

Ross Carozza

14 de mar. de 2015

The customer service lady was very through and friendly. I had a question for the mechanic who worked on my car and he came right out and explained everything to me. I highly recommend these people in that I am from out of town and did not buy the car there. Ross Carozza

Frank M

13 de mar. de 2015

Excellent service for my TL. Their team was ready for me when I came in for my appointment and I was out, on time as promised. Their work is always good and their Service Management team is excellent. Thanks, Frank

Stephanie Beck

8 de mar. de 2015

I am an owner of a 2014 MDX. I have had my car serviced a couple of times now, and I have some sort of issue everytime. Anything from receiving a loaner car that had cleary been brought from one persons home straight to me. Smelled like smoke, and had some sort of syrup type liquid on the back seat floor board which my daughter almost put her back pack on. To waiting at least 30 minutes passed the time I was told someone would come pick my car up, but when it's time to pick the loaner car up they are right on time. Then when receiving my car back its not cleaned as they say they will do when they return it. I can't help but feel at times I am being sold on services that are not necessary, as it seems everytime my car goes in for an oil change it needs something else done. I am honestly a little shocked to see 5 star reviews as I have yet had 5 star service. I will not be bringing my car back to be serviced in Ft. Pierce again.

Jim Scott

5 de mar. de 2015

Wow!! Your new digs are great, I would have never gone to your old buildings again. My service guy Dennis Petersen, was very helpful, and personal. Keep up the good work. One note about your website...change the model years to 2015 rather than 2014!

Gina Yaeger

3 de mar. de 2015

I had the best car buying experience here!! Obie, Coltan, and Troy were so Awesome! I can't say enough great things about them. I recommend everyone to buy their next vehicle at Coggin Acura!!!

Florida Acura owner

27 de feb. de 2015

I have been patronizing Coggin Acura for seven years, through the purchase and servicing of two MDXs and I have been very pleased with my total experience. The purchase prices have been competitive and the service is made very convenient with the availability of a loaner. I have also been impressed with the quality of service, having only a couple of instances when a repair required a return trip. The service staff is easy to deal with and, on occasion, the mechanic has taken the time to sit with me and explain issues that needed correcting. I recently purchased a set of tires from Coggin and the price beat any other tire dealer in the area. I have owned a lot of cars in my 69 years but have never had as much confidence in a dealer as I do in Goggin Acura.

Grateful Bob

21 de feb. de 2015

As a single parent I was dreading the time to buy my daughter her first car. My credit isn't the best and our budget wasn't much but I wanted something reliable. The salesperson was great but what really impressed me was the fact that the General Manager himself ( Obie) came over and explained our options. He said he also had daughters and worked with us , the banks and even went to other Coggin stored to find us th perfect car.. This is NOT your typical Car Dealership save your selves time and money and go see Coggin Acura, no matter what kind of car your looking for . Thank you Bob

Zeke

20 de feb. de 2015

The car was in for a recall and the service adviser told me the amount of time it would take and it was finished within that time period. Dennis was great.

Frank M

4 de feb. de 2015

Thank you all at Coggin Acura for your professionalism, courtesy, and excellent customer care in finding a very slow leak in my front tire - dang, that little nail! Thanks Frank

J Kirkland

28 de ene. de 2015

I paid $150 for an oil change and the next day received an e-mail for the same service for $64. they did not perform the tire rotation as claimed but did try to sell my wife new tires with less than 20,000 miles .Beware.

Convertible Lover

27 de ene. de 2015

Our salesperson, Carlos, was terrific. We closed the deal in under 1/2 hour at the price we had planned to pay. No games, no haggling, just good business practices.

Melissa

27 de ene. de 2015

Kelli at Coggin Acura was great with getting my repairs done on my car. She was very helpful and kept me well informed on what was going on with vehicle.

trunkmonkey

27 de ene. de 2015

Took my wife's car in for a recall. They scheduled the appointment the same day and provided a loner car. Got the car back when promised, fully washed and with new wiper blades at no charge. The best dealer service experience i've ever had.

Peter

26 de ene. de 2015

It is worth it to drive from South Florida to Coggin dealer. Super professional people, and the best price. Thank you!

byrdbowl

26 de ene. de 2015

Took my car in for a warranty repair of the seat belt. I was given an estimate of an hour and a half and the car was ready in just over an hour. The new showroom and waiting area is very nice with lots of snacks and beverages. The service representative was friendly and courteous.

Rita

24 de ene. de 2015

Very pleased with promptness of concierge service, quality of loaner car, friendliness of courier, timely return of car.

Credit challenged

23 de ene. de 2015

I had some credit issues in the past , I was hoping to be able to get an Acura. The staff treated me with with respect and were honest. The salesman Jeremey the finance guy Don and they even introuduced me to the General Manager Obie.. I couldn't qualify for a car but once I get my credit back on track I will go back and get the Acura of my dreams... The new TLX is AWESOME..!!! Thank you coggin Acura for treating me with respect even though I didn't qualify at this time...

Happy Customer

22 de ene. de 2015

I was in shopping for a Pre-Owned vehicle for my daughter . Everyone was very helpful and non judgmental. It did not look like we would have any success until we met Obie the General Manager. He worked with us and the Banks and helped my daughter get a great car.. Go and see him !!!

Dog lover

21 de ene. de 2015

I just had my first oil change on my new 2015 Acura. Dennis was wonderful and professional to deal with especially his explanation of services.

Breakers

20 de ene. de 2015

I bought this vehicle for my wife because it's reliability and low maintenance.

Dennis J.

11 de ene. de 2015

Made an appointment for the A1 - Oil Change service for my 2011 RDX. Drove into the new facility a few minutes before my appointment time and there was no one there to greet me. Walked inside the new facility not knowing where to go and Dennis finally walked up to me and asked if he could help. He checked me in and off the car went for it's service. After 1.5 hours the car was ready. After paying for the service, I went to the car and found the service ticket on the dash and the mechanic's paper floor mat still in place for me to deal with. Just a few suggestions for Coggin...... Have someone there waiting for me after all I MADE AN APPOINTMENT. It's not like I came in on a whim. Secondly, an hour and a half for an oil change?? Really?? Your competition will do this quicker and it will be less expensive! Yes, I know that the mechanic does all these other checks while he's there but I wonder if they really do. My center stop light is out and the check says it's working properly....Hummmm wonder what else they missed! Lastly, your mechanic continues to be lazy by leaving the service ticket and the paper floor mat in the car for me to deal with! What am I supposed to do with it?? Overall the new facility is nice but the service for customers need some real changes. There really needs to be a set procedure laid out so the customer is not left wondering......Why did I come here??

Mimi,,, florida

10 de ene. de 2015

Extremely happy with Service Department and my Service Advisor. Always a pleasant experience

Unhappy customer

9 de ene. de 2015

Very poor customer service from the moment I left the dealership with the new vehicle.

Larry Leet

9 de ene. de 2015

Dennis has been my Service Advisor for a long time and has always taken excellent care of me, thank you Dennis! Love the New Facility! Larry Leet

Robert Buono

8 de ene. de 2015

Like the loaner delivery it was helpful. This review is taking too long I will not answer any more reviews.

SW

7 de ene. de 2015

Recently purchased a new Acura and had an awful experience trying to source my permanent license plates and was forced to use my vehicle with an expired tag. Repeated calls and emails to the dealership as well as more than $500 in tag/registration fees are still unresolved. Do youself a BIG favor and AVOID Coggin Acura!!

ATM

2 de ene. de 2015

I have had my car serviced at this dealership for years. They are very friendly and helpful. I appreciate that they let me know whether any other things need to be addressed while at the same time not being overly pushy.

Miracle

30 de dic. de 2014

This is one of the worst place to buy a car. Continued run a around and no respect for your time. The management team is always in a meeting and never return calls. Doesn't matter how long you have done business with them they do not count loyalty, you are just another dollar to them. Wanted to purchase a car from them but went to another dealer instead, glad I did because I got a newer model of the exact car I wanted and thousands of dollars cheaper. Paul is horrible as a manager and should have nothing to do with the public, he gives you the run around and then tries to befriend you when he realized that Coggin has lost a valued customers and many more to come. This team will advertise one price online and then say it was a typo and not honor it because, as they say, "it was a typo" and they are not responsible for a typo. Well now isn't that just great. Well, this is your warning to all those who plan to do business with Coggin Acura. .. Just simply don't, take your money somewhere else and you will get a lot more for it and definitely the true respect for you as a customer and one who is valued.

Debbie E

29 de dic. de 2014

My 10 year old TL needed service, several warning lights were coming on or staying on. Mike in Service was excellent....gave me a loaner car as the diagnostics were to take a couple of hours. The found faulty seatbelt connections (covered under warranty) and a slightly low battery, which they fully charged and checked for issues (none present). My TL is now perfect and I love the service at Coggin. Very professional, friendly and competent. I will always return there for service, and for a new car if my TL ever needs replacing!

Steve

27 de dic. de 2014

Greg Smith was the kind of salesperson you hope you experience when shopping for a new car. His professionalism and knowledge made car shopping a very nice experience. The Service Department were also extremely friendly and helpful with a small issue with our new TLX.

Cathy L

22 de dic. de 2014

I love Coggin Acura for service. They are always accommodating starting when I place a call for an appointment and the friendly, prompt customer first attitude never waivers. Nice waiting area with refreshments and snacks. Dennis is the best Service Advisor.

Houston

20 de dic. de 2014

The service dept. at Coggin Acura are wonderful. They go the extra mile to make sure you understand everything that was worked on in your car. They are professional and friendly. It is a pleasure to take my car there for service.

MDX Mom

16 de dic. de 2014

I am very pleased with the level of service I receive from this Acura dealership and highly recommend them.

James z

11 de dic. de 2014

I have been going to this dealership for new cars and service for a number of years. They are great for service .

The Great Gadsby

9 de dic. de 2014

Mike Perez and Dennis (service advisor 's) Are fantastic ! They remember your name, and treat you like family !

Carl Sciara

2 de dic. de 2014

I have purchased 6 vehicle from Coggin and I would not buy from any other dealer. They are easy to work with not overbearing not do they give you that cheap salesman approach. Their service department is the best in the country and between my wife and I we have owned over 36 cars. Simply put they are truely the best in Sales and Service.

Joanne M.

23 de nov. de 2014

Thank you, Dennis, Mike and your "crew" for always making me feel like I am the first on your priority list (even though I know you have other valued customers!) I have had the pleasure of working with your service department on several occasions for our newly purchased 2015 MDX and have have a wonderful experience each time. We are thrilled with our purchase and with our dealer. I have been able to make service appointments according to my schedule, to have a loaner car available and to have had the work done correctly each time. You and Mike have even called to follow up after my appointments...making sure that that the work was done to my satisfaction. I am a "more than satisfied" customer..thank you, Coggin Acura!

Acura TL Owner

19 de nov. de 2014

I greatly appreciate the courteous and professional service I receive at Coggin Acura. Dennis Peterson is wonderful!

Mike

19 de nov. de 2014

Coggin Acura has been my dealer since moving to Florida in '05. Always courteous and prompt. I have used the valet service. Awesome! Repairs are done right and Dennis is one of a kind. Having my car serviced at Coggin is not a chore, its like visiting friends.

DAVID

16 de nov. de 2014

EASY TO SCHEDULE, COURTEOUS, EFFICIENT, GAVE ME A LOANER, AND WORK WAS DONE PROMPTLY AND CORRECTLY. I DON'T THINK I NEED TO SAY ANYMORE.

Gigi

16 de nov. de 2014

Dennis and the technician team at Coggin provided excellent service and my 2006 MDX is running beautifully!

Susan Ebert

13 de nov. de 2014

The valet service is wonderful and the free loaner car! Thank you for the courteous way you do business!

SunnyInFlorida

6 de nov. de 2014

I am used to a competing Acura dealership in South Florida and this was my first time at Coggin. I was so impressed with the exceptional level of professional customer service at Coggin Acura! Kelly and Mike Perez were helpful beyond my expectations! I will not be visiting the previous Acura dealership anymore as Coggin has far superior customer service!

JustSayin

6 de nov. de 2014

As usual, great professional and friendly service. I will continue to go back.

MDX and TSX owner

1 de nov. de 2014

Great customer service from the initial phone call to schedule an appointment to completion of the job. Dennis is professional, courteous and knowledgeable and is a wonderful asset to Coggin Acura. Mike is also a valuable addition to the Acura family. Dennis always provide the most convenient appointment and even provides a complimentary loaner for me because of my hectic nursing schedule. Thank you Coggin Acura for all you do!!!!!

Sam W.

30 de oct. de 2014

I will not hesitate to return for additional service required on my Acura!!!

Socrates

29 de oct. de 2014

like every time I go to the service department, everybody was very helpful and nice, it took about an hour and a half to replace the driver side airbag, they also checked the brakes and the engine, nice experience.

dshorthouse

24 de oct. de 2014

I wanted to see an Acura and made it clear with the first contact at Coggin that I wasn't ready to make a deal, only looking to narrow my choices. At first the experience was good but it rapidly deteriorated after a test drive. The sales person giving the demo immediately had a sales quote upon our return (prepared by someone else) with amounts completely unreasonable for a trade. When I objected, the sales person began hedging his conversation toward making a deal today for several reasons that were not valid for my needs. He didnt focus on my issue with the trade-in quote. I asked him nicely to review the trade-in amount based on my research with three other sources. He continued to spell out his agenda and I asked again for him to review the numbers within a reasonable time (at this time I knew that he was wasting my time). No appropriate reply again and I asked for my car keys to be able to leave and he gave no response other than to continue to hard-sell. I asked for my keys again and that he could contact me later about the research that I asked him to do. He snubbed my request and I became agitated asking for my keys again (3rd time). At this point an individual who I had not met and who was not previously identified came forward with my car keys! He identified himself as the Acura dealership manager and said that I was being rude (well maybe he should check his sales techniques, he would be the responsible party). I left and will never return to Coggin.

Thansen

18 de oct. de 2014

Had my car serviced and it was wonderful customer service!!

Marissa and Sebastian - '05 TL

15 de oct. de 2014

We recently had a wonderful experience at the Acura Fort Pierce location. Have had my '05 TL since it was brand new, and, as expected, it was time for some maintenance. Dennis helped my husband and I understand what areas of the car needed maintenance, which were of the highest priority, offered multiple short-term and long-term solutions for certain problems and helped us find some cost savings. His explanations were clear and thoughtful and it made it much easier to arrive at a conclusion. We also were given a complimentary loaner car which made the days without our car much easier. We both feel very glad to find a location that we can trust for our car repairs; one that understands the value of the car and what it takes to keep it driving well long-term. We will always continue to come back to this location. Thank you Dennis! From Marissa and Sebastian

RDX Owner

9 de oct. de 2014

Thank you Dennis Peterson and Coggin Acura for your professionalism, courtesy, and excellent customer care! From the loan of a courtesy car to the informative phone calls to explain the results of the diagnostic and the necessary repairs, you went the extra mile to guarantee customer satisfaction. All repairs were under warranty, and the complimentary car wash is always an added bonus. Quality service and winning performance Kudos to Coggin Acura.

Shelley Thayer

7 de oct. de 2014

Everyone in the service department is very nice, knowledgeable and on top of their game. Please doing business with them, Even when I purchased the car there was no hard sell.

Red Acura

7 de oct. de 2014

Always great customer service. Dennis is my contact at Coggin and he is always professional and easy to work with no matter if it is an emergency visit or a scheduled one! It is worth the drive for the EXCELLENT way they take care of my car.

hook66

7 de oct. de 2014

First visit for routine service since moving to Vero Beach. Great service manager who provided details on the planned service and current evaluation of the vehicle. Recommended some additional service options which I accepted. Glad to have a good Acura dealer close by for future needs.

MTG 8109

6 de oct. de 2014

My 5th Car I have purchased from Coggin! Love the sales people, not pushy, friendly! Service dept is the best. I live within 10 miles of other dealerships some I drive by on a daily basis BUT would rather drive an HOUR to Coggin!!! I have bought Honda and Acura from Coggin

queenie

2 de oct. de 2014

I have been very impressed with this dealership, from the leasing process, the salesman to the service. Each service visit was done at the time of my appointment. Recently, an alignment problem was noticed and corrected very quickly which will assure longer tire life. They even wash my car. Friendly staff too.

Gil

1 de oct. de 2014

Dennis in service has always accommodated my repairs for my 08 CRV on short notice and gets me back on the road right away!! Its definitely worth the drive to get great service.

Todd

30 de sep. de 2014

Always easy to work with. They have quality customer service and quality repair service. Very happy doing business with them.

TracyG

20 de sep. de 2014

Have a 2008 TL and love it. Still runs like the first day i bought it. Dennis and his crew at Coggin Acura always do a awesome job keeping her running like new.

Daniel Ortega

20 de sep. de 2014

I am extremely happy with the service I got from Arturo Santos at Coggin Acura in Ft Pierce. Integrity is hard to find in a car salesman and he is extremely helpful and willing to assist. If you are in the need for a new Whip see him first. Tell him I sent you he will know who I am. Regards Daniel Ortega

bullsfan

11 de sep. de 2014

Very efficient, polite, and professional. Everything was explained to me in detail and the work was handled quickly and efficiently.

Reviewer

5 de sep. de 2014

Very friendly people and do do not engage in pressure sales.

dddinfl

30 de ago. de 2014

Just finished purchasing a 2015 MDX. The buying process was easy and comfortable and I feel I received a very good deal. Also had a minor cosmetic repair and an accessory add-on by the service department. Again excellent service.

Buckeye Brian

30 de ago. de 2014

My Acura MDX has been an excellent vehicle, 106,000 miles with nothing but routine maintenance. Recently moved to Florida had have found Coggin to be the go-to Acura dealer. Will be replacing that MDX in a year or so with a new one.

Al V.

30 de ago. de 2014

From beginning to end, the service is always excellent, courteous and professional. A special thanks to the Service Manager, Mike Perez, for his fast, efficient handling. Always a pleasure to visit Coggin!

Robert G.

24 de ago. de 2014

It is always a pleasure to deal with Coggin Acura. I have purchased Acuras from them and had my cars serviced by them and was always dealt with in an extremely courteous and manner. I do not hesitate to deal with Coggin Acura and will definitely do so in the future. My last visit was for service and was very pleased. From sales to service, my thanks.

Dr. Gonyo

23 de ago. de 2014

Could not be more pleased, the car was shifting a little abruptly under acceleration and I thought it was just a computer malfunction. Come to find out it was the torque converter. They had it repaired 2days before they said it would be complete. I have had this Acura TL since new and after the replacement it shifts better than new. Good work Coggin

Crawford K.

18 de ago. de 2014

Personnal are always friendly and professional, needed to get oil changed and they were able to get me in the same afternoon

JPF772

13 de ago. de 2014

Great atmosphere walking into the service area, got my car worked on an felt very appreciated by my sales guy mike, didn't wait long and they told me everything I needed at that point in time and what could wait for later down the road. I would recommend this dealership to all my friends and family

Maria B.

6 de ago. de 2014

We just purchased a 2015 ILX. Troy was very professional and we are very satisfied with our decision. Thanks for making it such a pleasant, easy process.

UNHAPPY CUSTOMER THAT WILL NOT RETURN TO COGGIN

2 de ago. de 2014

I purchased the top of the line RLX. Most options do not work properly and service cannot fix them. Very poor sales and management. Very dishonest and will not uphold the agreements made when trading in my leased vehicle. They kept the trade-in for 3 months before turning it in to the lease company and now I am being charged. Very rude since the purchase. Service department is a joke. They continue to say that they cannot duplicate problems therefor they will not repair.

P. Wyatt DJ

26 de jul. de 2014

We used the valet service and the driver (Mr. Thomas Jones) was prompt on time of pick-up and return. The Service Department kept us posted on the car's service issues. Thanks for being so customer oriented. Patricia S. Wyatt

Acura owner

25 de jul. de 2014

Always a pleasure dealing with the service department. Great customer service and excellent repair service. Highly recommend!

Al Gardner MD

25 de jul. de 2014

The service and repair at Coggin Acura are above and beyond excellent. Dennis Petersen did me a personal favor by sending me some information on my Acura that I could not find on the internet, thanks for the personal touch, Dennis. Also thanks for the loaner car. Excellent experience, what more could we ask for! Al Gardner MD

jim mooney

17 de jul. de 2014

Thanks for the good care I'll be a return customer Jim

nitsua

12 de jul. de 2014

excellent service in all aspects - thanks Dennis for the very professional help

Bwlfe

6 de jul. de 2014

Everything was excellent at this dealership. They picked up my car at home, serviced the vehicle beyond expectation and had the car backed to me the same day and I live 40 miles away. You cannot ask for anything better from this dealership.

Accura owner

30 de jun. de 2014

Recently had service done and everything was explained in advance. I was offered options and everything was performed to my satisfaction.

stephan wolf

27 de jun. de 2014

nothing but excellent service from people to parts

Lance & Susan

26 de jun. de 2014

After moving from NYC to Florida, my husband and I needed to buy a car. (Truthfully, the subway system is easier!) We met with Arturo who advised us on a few different cars. He was very pleasant, knowledgeable and took the time to see to it that we were not only comfortable with our choice but happy with it. We got a 2010 Mazda 6 that has been very well maintained over the last few years. My only con through the process is that through the different departments that the paperwork needs to travel between, they should have a customer checklist; I received calls from a few people asking for the same exact information. The only thing I was left to think was, don't they talk to each other? I would recommend Coggin Acura for a place to look for your next car.

ken

25 de jun. de 2014

Dennis always is a pleasure to deal with. The service department is fantastic and the salesman are awesome. I will do all my business there.

Nick & Heather

23 de jun. de 2014

The staff at Coggin Acura made the entire experience an enjoyable one. Our salesperson Arturo Santos was really helpful in finding us the right vehicle and making sure it met all of our needs. His follow up was some of the best I have ever seen and really played a key role in choosing this dealership. This high level of dedication to customer service it what it is all about and will keep us coming back to him for our next car!!!

Sara TSX

21 de jun. de 2014

After visiting many car dealerships that were not cusyomer focused I was shocked when Coggin Acura actually cared about doing what was best for me. There cars were priced well (no negotiating needed) and their finance department was not pushy and helped negotiate a great deal on my car. I have been very impressed with the service department as well! I am very happy we purchased our vehicle from them.

Justin Kurth

6 de may. de 2014

We love our car!! Arturo was very nice and provided us with a great car! Thank you!

Naples Gator

14 de mar. de 2014

Coggin Acura in Fort Pierce is a great place to get your service done. I've taken my wife's car there twice in the last two months and they staff is friendly, the tech are efficient and your car is ready when they say it will be with no surprises. And it's washed too! Great place!

Retirees

17 de feb. de 2014

My wife and I were very pleased with the professionals at Coggin Acura during our purchase there recently. Louis and Jim were very patient with our changing requests and provided us with the information we needed to make our choice. Overall it was a pleasant afternoon and we drove home in a new Tl, the third of our Acura purchases over the past 22 years.

jghallam

12 de feb. de 2014

Took my wife's MDX in for a recall - Dennis was very helpful and the work was performed in a timely manner (for free), a multi-point check was done on her car and they washed it for us - thanks Coggin Acura

Tall Guy

12 de feb. de 2014

I want to say that Marcus was a wonderful salesman. By that I mean that he was polite, informative, helpful and not at all pushy. He listened to our needs and gave us the opportunity to come to a decision on our own without inordinate pressure.

MBaksh... Loyal Coggin Customer...

12 de nov. de 2013

I have purchased many vehicles- Coggin BMW to Coggin Acura and now on my second Acura, and the staff is wonderful, If you are in need of purchasing a reliable vehicle call Carlos Narcisse in the Sales Staff he is very knowledgeable of the Acura vehicles and for Financing the best of best , he works with you and makes it happen. I have been working with Jim Plum since 2009 he is wonderful and easy to speak too... Great person and the Staff is wonderful sometime is the personnel "that makes the company" and if you visit them you will see what I mean. Happy Car shopping...

John Lundberg

9 de nov. de 2013

I want to have a dealer that I would trust to treat my wife fairly in my absence. I feel coggin is such a dealer.

eddie339

15 de ago. de 2013

I went in looking at several used cars. Larry was my sales associate and is very knowledgeable and friendly. I ended up purchasing a 2010 Corolla. Larry helped me throughout the entire process. We even communicated via text when I was in the office. I finished up the purchase on August 1st. Daphne came in from the sister dealer to help me with my finance documents as I had to be in WPB for a flight. She is super quick and very nice. Paul is great there too... They said that they had both original factory keys. Unfortunately, they could only locate one key. What did they do? To make me a satisfied customer, they purchased and provided me a 2nd factory key at no additional cost to me. That speaks volumes to me. I hope to do business again with Coggin Accura. Larry is the man! Why did I have them an great review? Because they are honest, friendly, and work hard to make sure the customer is happy and satisfied with the purchase of a vehicle, no matter if it is new or used. I will be more than happy to refer family, friends, or even a stranger who ask me where to go to buy car car. Thanks for all the help Coggin!

MPZ800

20 de jul. de 2013

I had such a perfect, enjoyable experience purchasing a new car last year that I did not hesitate asking for help finding the right car for my daughter this past week. Todd Seth the General Manager and Paul Vincent the Sales Manager could not have made the process any easier!Their honesty and discernment regarding the best vehicle is not only truly appreciated but they went above and beyond to help me surprise my daughter in time for her birthday! After seeing the look on my daughter's face that was priceless I can't thank them enough!

stevekath

6 de may. de 2013

This is the 6th Acura we have purchased from Ken Thomas at Coggin Acura. Ken has always been helpful, honest and forthright in our dealings. He is respectful of our opinions and does not try to oversell. That is why we keep going back to him for our new cars. In fact a number of years ago we had a problem with the Service Dept and I mentioned it to Ken. It was taken care of promptly. So much for the adage that once a salesperson sells you a car they are no longer around when you have a problem. To Coggin Acura's credit we received a letter from the General Manager Todd Seth assuring the problem was being looked into and would not happen again. In fact that is true. We continue to have our cars serviced at Coggin Acura.When you are feed up with the whole car buying process go see Ken Thomas. You will not be sorry and you will walk away with a great car!

Frank101941

3 de may. de 2013

Today I picked up my new Acura and drove it home. This was the most pleasant experience I have had purchasing a new vehicle (this was my 11th new car purchase) from the moment I walked in until I drove out with my new car two days later. It was all made possible by one man, Ken Thomas, due to his professionalism, experience and knowledge of Acura cars. At no time was there pressure for me to make a quick decision or do anything I didn't feel comfortable doing. I really appreciated the test drive where Ken let me check/drive the vehicle any way I wanted to insure this was the car I wanted. In summary as long as Ken works at Acura he will be my salesman of choice for future purchases.

gramps020405

25 de feb. de 2013

I am in the market for a new vehicle purchase and I have researched online various vehicle makes and models and my research led me to the Coggin Fort Pierce Acura dearlership. My research also left me with questions that could only be answered by a sales associate and it was Billy who greeted us. What's important to me is how I am approached and how knowledgable the sales associate is; I was lucky on both counts with Billy. Billy was knowledgeable, professional, courteous and I appreciated his keen sense of customer aptitude. Armed with everything I need to know to confidently purchase an Acura, all I need to do now is pick a color and return to the dealership with my husband and ask for Billy.

spetti25

25 de feb. de 2013

Met with Louis , who in turn introduced us to Paul Vincent....very friendly and informative! Postive expeience! We are thinking , but will return to this dealership.

teckle

20 de oct. de 2012

We were taken advantage of in a big way by these two men during a trade-in. Asbury automotive being a publicly held company should replace theses two men with "Honest and Ethical people.

siloone2

19 de oct. de 2012

Paul was very, very rude to us while using extremely offensive and un-professional language too! We left and went to another dealer. Don't use Coggin Acura- they are very bad people!

rekwood

3 de sep. de 2012

Don't use them. Todd Seth & Paul Vincent are only interested in your wallet. Once you leave the dealer you have - customer No service - nothing else. This is my second experience with Coggin. Do not trust Coggin. Take your car buying elsewhere.

RuthAnnLutz

25 de jun. de 2012

I have experienced 12 years dealing with Coggin Acura - all with Ken Thomas - all very, very good. I drove a 92 Legend for 17 years, had it serviced with Coggin when we moved to Florida permanently in 2000. I worked with several Service Managers at Coggin over the years and they were all courteous and expedited my service visits wonderfully. No complaint re waiting for anything. I turned in my Legend, and with Ken's guidance, leased a TSX, then a year or so later I moved to a TL. I am so thrilled with my TL, makes me smile when I drive it. I'm an ole gal but know caring, experience and expertise when I see it. Ken has those qualities plus he was sensitive to our needs. I am the sole driver in our family and driving an Acura makes me feel safe and my dealings with Ken makes me feel safe. I will drive nothing but an Acura for as long as I can and deal with no one but Ken Thomas for as long as I can. My review, hopefully, answers the "Why" I have given a solid rating of 5. It'd give a 10 if it was available.

Judydavisfl

22 de jun. de 2012

This would be the second time I have had excellent service and advise from Ken Thomas.He is a gentleman and an excellent salesman, he has given freely and patiently of his time to answer all my questions.His follow-up is very professional. I look forward to future business with him,at Coggin Accura of Fort Pierce.I have recommend him to my friends and family in the past, and would do so again.

nuwithu

22 de jun. de 2012

From the moment we walked into Coggin Acura we were treated with the utmost respect, warmth and courtesy.Our salesman, Ken Thomas was friendly and was the most knowlegablesales person we encounter during our 2 week search for a new automobile from other car manufacturers. It was a pleasure not to feel pressured by anyone at Coggins to feel pressured in making such a big decisiion. They really worked with us and matched us with the perfect car for our needs. Thank you Ken Thomas and Paul Vincent and the rest of Coggin Acura staff for making our car purchase a pleasant and painles experience.

rratsdc

20 de jun. de 2012

Ken Thomas was extremely knowledgeable, helpful, courteous and professional. This is my 3rd new Acura and the experience with Ken was beyond excellent. I strongly recommend Ken to all of my friends and tell them that the service I received was the exception rather than the norm.

Roderick Jackson

1 de jun. de 2012

I bought my last three cars from Louis and feel totaly confident in his expertise and knowledge. When making a purchase of this magnitude it is a great feeling to know you can put your total trust in your sales represenative, with Louis this is certainly the case. He makes every purchase a pleasure. Louis is an asset to any dealership, I would certainly reccomend Louis to anyone considering a purchase new or used.

ybp1948

1 de jun. de 2012

Our experience at Coggin Acura was exceptional because of our salesman, Louis Lippman.He exceeded any expection of purchasing a new or used automobile. His attention to detail and personal service exceeded any experience I have had when purchasing a automobile. Louis is a credit to that dealership. I would highly recommend anyone considering purchasing a car to ask for Louis Lippman. You will not be dispappointed.

icsong

28 de may. de 2012

Found their sales pitch not overbearing in fact very helpful especially in the circumstances I found myself in. I surely appreciated this. Pastor Ian Crawshaw

Jack McCastle

26 de feb. de 2012

I went on line to find a dealer...not everyone answered my questions. I asked what would a RDX cost me per month with $850.00 to spend and a 3 year lease and normal miles.Coggin was only one that gave me a qoute!!! I went and meet Ken the pleasant knowledgable salesman and I got just what they promised..Thank gosh.Spent some time with Paul Newman...LOL...that's his real name and he got my paper work done quickly and saved me a ton on my scheduled maintaince.At 59 years old, I expect it my way and that's exactly what I got .You will get the same... I highly recommend you get your next Acura from Coggin in FortPierce

chunt0303

12 de oct. de 2011

from the time we met chad we knew that he would help us find the vehicle we wanted. when he called us and said that he had found our vehicle we immediately went to test drive it. it was great and so was chad. we bought it that day. can't say enough about chad, he's very courtious, respectful, HONEST, and an all around nice guy to do business with. also, mike in the finance department made our buying experience as painless as posible. he also worked hard to get us a good rate. thanks to you all for a great buying experience!mike & christine

cherylmclean

11 de sep. de 2011

Carlos was attentive, honest, and demonstrated a willingness to go the extra mile to help me buy a first car for my son. He kept me informed every step of the way and was very professional. I actually think he was happy to have helped us during a very important milestone in my sons life. Carlos has won a customer for life in our family.

gary ball

6 de sep. de 2011

I made a purchase that required Billy to exchange documents and coordinate the deal via phone, the internet and Fedex.The deal was handled promptly, professionally and with excellent attention to detail. Billy is a true pro who I would recommend to anyone.

Consumerreporterr

19 de ago. de 2011

Poor customer service. Phone not answered, messages mot returned. Loaner car Not readily available which caused delay of service. Service staff seemed indifferent, disinterested. Service not what is expected from premium brand.

BaronBishka

11 de jun. de 2011

The salesman that "helped me" really knew very little about the TL line, I basically sold myself the car. My financial papers had to be redone 4 times because they kept messing them up. The car shifts weird and has an annoying noise, but when I took it in for service the tech insisted that "it is beautiful" and sent me on my way thinking I was crazy. The next closest Acura dealer is about 45 minutes away, so I guess I'm stuck with these guys for now. - Neat

jpaspinwall

29 de mar. de 2011

Quite honestly I was astounded at the way I was treated, it was probably one of the best experiences in purchasing a car I have ever had!Billy was beyond helpful and his willingness to assist me with all of my questions was very impressive!I will be back to see Billy again in the future!

elizabeth01

31 de ene. de 2011

Though I had a problem logging on and wrote a review and it wasn't summited due to it being lost somewhere, However Our Salesman was beyond Excellent, Billy Ray told us to come down after another Honda Dealership did not care to make us comfortable and satisfied, Billy Ray Salesman was fantastic, explained every detail, test Drive, all the Acura features, and many of them!!!!!! I am senstive and he respected and made me feel sooooooooo important and said not to worry, I would never go to any other salesman then him!!!!! Resptful, caring, Honest to Both the customers and His Dealership, back and fourth to make the best Deal for us, and his Dealership, but we appreicated Family feeling, we wish he was our real family,told us after we bought our 2010 Acura any questions call, and when we do a call asap right back, what a Human being! Very much a gentlemen, holding the door open to the Dealership and to my car!! had the plates on so fast! paperwork, he is unbelievable to the Customers and to his Company, what Pride!!!!!!!!!!!!!!!!!! thank You Billy Ray for your Support for Us in finding our car!!! you made us very Happy comfortable and knowledge of our Acuraelizabeth and Joseph Cipriano 131 sw palm Dr. #205 Port St. Lucie Fl. 34986772-237-4950 home# email elizcip2atcomcast.net

gsniffen

27 de jul. de 2010

Purchase of our new Acura was easy, quick and met all of our expectations. We were greeted by Billy Noel and, not having a vehicle that exactly met our needs on the lot, he introduced us to an identical model with different color. He explained all the features of that vehicle and the features of other models to contrast our original selection. When the selection process was completed, Billy found our selection and had it delivered to his location, prepped it and had it ready for us within dats. Good job, Billy!

hwngrl1975

20 de jul. de 2010

Carlos was the best salesmen I've ever had the pleasure of dealing with. I've been going to see him for over 8 years debating on the Acura TL. He was always kind and understanding. Finally when I was ready to purchase a new car he was the only person I thought about going to see. As soon as I walked onto the lot he was there waiting and new exactly what I wanted.

jthomas.1234

14 de jul. de 2009

Puchased a pre owned-certified 2009 TSX. The whole experience was great. Fast and friendly. They stayed late because we couldn't there untill 7pm. I was in my new car and headed home happy by 8:30. We've had some "not so good" experiences. This was anything but!Great experience!!