RJ

20 de oct. de 2016

Typical sale pressure tactics. Quick to have you leave a deposit before you have a purchase contract or have a car to sell you. Sales office plays dead and doesn't return your calls when you ask for your deposit back.

Brazil04

11 de oct. de 2016

I like how friendly and how willing the sales people was able to knock down the price for me. Then after I bought the car they emailed me to ask how I'm doing with the car which is always nice.

Carolyn Sims

4 de oct. de 2016

We had the best salesman. Steve McGuire helped us get just what we needed. We came in only to get info and view options, and ended up driving a 2017 Accord home, at a price we can afford. Everyone we dealt with was wonderful and they worked together to make our experience a good one. Shout out to Steve McGuire, Corbin Cubbedge, Daleena Snow and James Forman. We'll definitely see you again.

Leif

20 de sep. de 2016

My wife and I were returning from vacation when my car would not start. There was no Acura dealer in St Augustine so I had it towed to Goggin Honda in hopes they could help. My car would start, but would immediately shut off. RJ, Bong, Jeff and Debbie went to work on the car and more importantly took care of us. They offered us snacks, coffee and water at no charge and even had a driver drop us off at a local restraint for lunch.When the problem could not be resolved that day they gave us a loaner car and directions to a local motel. RJ was terrific and the next day Bong and Jeff finally figured out that two wires were shorting in the read view mirror and was causing the car to shut off. The electronics in our cars now are all connected in a single panel and when one goes it takes the others on that circuit. While they figured out the problem Debbie took care of our needs and kept us informed.My hat is off to these individuals as they are professional, friendly and were concerned about my wife and me, as well as our car. I am very impressed with the staff and recommend them highly.

gpat

8 de sep. de 2016

I enjoyed my experience. I hate buying cars because it takes all day. They hurried the process along since my husband came with me and had just spent 6 weeks in the hospital. We were trading 2 cars for one because he is unable to drive anymore. Matthew was very helpful and took care of us.

betty

5 de sep. de 2016

Coggin Honda has a great staff working for them/ patient ,courtious,,and no pressure! Thanks for letting me join the the Family.I am not associated with Coggin Huonda or any dealship.

Saphara Harrell

2 de sep. de 2016

Matt was really helpful when I was searching for a car. He asked me what I was looking for specifically and was able to find exactly what I was looking for in terms of AWD, roof racks and model. He explained the benefit of picking a certified pre-owned car versus a used car and was able to talk me through the whole car buying experience (which can be tedious and lengthy). The car didn't have roof racks initially, but Matt was able to put them on just in time for me to drive across the country and start my new job. Bonus: he put cute turtle stickers on the back of my car! He really went above and beyond what I would expect and I really appreciated it. I highly recommend Matt if you need to get a car.

Hudsoncj

31 de ago. de 2016

Everyone was happy and all parties involved were professional and reasonable, easy process in and out. Matt is the best seller we have dealt with in years.

H.espo

30 de ago. de 2016

Matt was incredibly helpful in our search, and ultimate purchase, of a new car for our family. He guided us through our search and found us the absolute best car for our family. He was patient with our kids (car buying with small children can be a daunting adventure) and made the whole process easier for us. Cannot thank him enough.

IMPALA GIRL

30 de ago. de 2016

From start to finish JAMES PAUL worked with John the managdrc and general manager to get me out iof the 2010 sebring into the 2016 Impala..then off into financing.. There I was able include in the our purchase gap protection insurance and still keep my car payment at $400.00 +18.00unbelievably amazing.. .... I can't express enought how very grateful I am. While I was seng to finance, he said, I I had all the right people working for me on this deal... Thank you seems so small in comparison to the great thing you did for me. I never imagined driving out with such a great car. I think when I left, I left in shock.. I am Still pinching myself. With sincere gratitude Maria Theresa La Greca

jkrob14

18 de ago. de 2016

It just LOVE doing business with Ethan and Matt at Coggins. Great work and always going above and beyond. We're already looking forward to purchasing our next vehicle with them. Thank you Thank you!

Matt H.

15 de ago. de 2016

After visiting other dealers who barely knew the product they were selling and only cared about closing the deal, it was very refreshing to meet Matt Coulter at Coggin Honda. Not only did he know a great deal about the cars he was selling, but he was passionate about them and it showed! He was also very courteous and did not pressure me when I decided not to buy that day even though he spent over an hour of his time with me. After returning home to Orlando, I went out to look at Hondas again and was so dissatisfied with the dealership that I drove all the way back to St. Augustine to buy my car from Matt.

Whitneycask27

5 de ago. de 2016

We walked into Coggin Honda of St Augustine after speaking with Matt the day before about a car on the lot. From the moment we met him, we just clicked with him. He was super personable and genuine, not the usual pushy car salesman you usuall run into. We told him everything we were looking for in our next vehicle and he did everything to find it. We left empty handed the first day, but over the course of the next few weeks, Matt would call to let us know about new inventory that had come in, and to check in with us and our wish list. After a month long search, Matt and Augustine got us into our dream car and we couldn't be more thrilled! They are great guys all around and definitely the type of people you want to give your business too! Hope to buy from him again in the future!

Alba77

1 de ago. de 2016

Bought 2 cars from them 2 wks apart, great deal, service saification was awesome, took care of me asap, no running around, very clean respectfully and staff very concerned for your needs. Would go back to buy in the future

Hondagal

31 de jul. de 2016

I had been searching for a car for several months, both online and literally visiting several dealerships. My experiences had not been great for the simple reason that most of the salespeople were at my door before I was even able to step out of my car. So I am immediately feeling the pressure and I don't want to buy a car from any of these salespeople. Then I visited Coggin Honda of St. Augustine. I was able to get out of my car walk around for a while without being hassled. After a short time a salesman named Nich Klimchak approached me. To my surprise, he simply introduced himself, asked if he could be of assistance in getting access to any particular vehicle that I might want to look at. He then went into his office picked up a few keys and let me check out the car I was interested in. The amazing thing was he didn't even ask for my name so I was feeling no pressure whatsoever. Upon leaving, Nick handed me his business card, we shook hands I thanked him and left the dealership knowing that if I was going to make a purchase , Nick Klimchak was the one that I would be buying my car from. And so as of a week ago Nick sold me my new Honda Accord, thank you Nick! I will recommend Coggin Honda of St Augustine to everyone I know.

Marie155

29 de jul. de 2016

We were visiting in the St Augustine area in April and just driving around one day, decided to stop in and look over some SUV'S. What a pleasure to walk in the door, have a smiling face greet you and none of that competitiveness of who's going to get the first jump on you. Well, we met Matt Coulter and a few hours later he had worked up a good deal for our pre-owned Honda CRV. Matt is a professional who listens to the customer, pays attention, and just genuinely cares about what your needs in a vehicle are, without the pressure of 'let's get it done now'. He gave us plenty of time to decide on the car that fit us and our budget. .Yes we plan on visiting when we are in the area... The only downside: the financial department needs some work, they make numerous mistakes dealing with All the paper work; especially from out of state.Thank You Matt for all the follow up calls just to keep en touch. We just took the Honda on a cross country trip and it handled great and We Love It..

Murphy919

25 de jul. de 2016

Matthew Coulter was very attentive, honest and very dedicated to make sure we found exactly what we wanted he made us feel at ease and we put full trust in him and got exactly what we had been looking for ,everyone at the dealership was very friendly and caring we will definitely recommend anyone who is in search of a vehicle thank you so much.

Sarah and Chris H.

17 de jul. de 2016

James Paul was very helpful throughout the entire sales process. He responded quickly to any questions we had after leaving the dealership the day of our test drive. This experience has been so comfortable because there was no pressure at all, even during the financing with Jeff. Honestly, we felt like we were buying a car from our friends. We will be needing a second car in the next 6-12 months and won't hesitate working with these guys again, and actually look forward to it!

Trevormhay

7 de jul. de 2016

Matt helped me get a new civic and it is amazing. The dealership was amazing with their service as well. Would definitely recommend. I even got popcorn while I was there!

CoulterClub

6 de jul. de 2016

BECAUSE YOU TOOK US WHERE WE NEEDED TO GO!! We really hated buying cars. Everyone was really giving us the "rigga-ma-roll", "shake down", & the "bait and switch". Matthew ;) was a breath of fresh air!! Whew! He took buying a car to a whole new level and made us feel like family - see you at thanksgiving!!!!

Takayama 1

29 de jun. de 2016

Matt was great....patient, very upfront and professional...made the buying of a car a painless experience. In my opinion a great assist to the Coggin Honda sales team of St Augustine

MaryN

29 de jun. de 2016

My husband and I bought a used civic from Dan Scheu, who was absolutely wonderful in helping us trade in a vehicle and setting us up with a car we could afford that was. Safe and reliable. Dan was genuinely a good person who was looking out for our best interest as he would for one of his family members. The car had been running fine until six months in when the airbag light came on. We were helped by Angela in the service center who bent over backwards and worked so hard to help us when the airbags were malfunctioning and only one was under factory recall. She worked magic to take care of us and Honda absorbed over 1000 dollars to repair BOTH airbags thanks to her. For a grad student who could never have afforded the cost, she took care of us to give us back the safe and reliable vehicle we had purchased. Obviously I can't say that she will be able to guarantee such drastic measures for everyone, but she will absolutely fight for your best interest without question! These two individuals cannot receive enough praise from my husband and me and we cannot thank Coggin Honda of St Augustine enough for taking care of us. Highly recommended.

Jwolf444

24 de jun. de 2016

I needed a new transmission in my 04 Honda Accord, spoke with Melissa Manfredi and she was so nice and polite and knowledgable about anything I would ask her. I ended up getting a new alternator, and power steering, pump, and tires along with it, and she helped me out to make it happen. Drives like a brand new car thank you!

tami032647

23 de jun. de 2016

Brought my car in for service and ended up buying a new car from Mike Bowman. He helped me purchase what I wanted. So happy!

Hedges1

20 de jun. de 2016

Mike sold me a van and did a great job and I just brought it back for a full detail which Mike bowman scheduled for me and the job was excellent and great customer service. I would recommend anybody to go there.

Farrell87

20 de jun. de 2016

Matt was a true salesman. I've never been treated more fairly by a car dealership before in my life. These people TRULY wanted my business and did everything in their power to make it happen. Matt, you are a gentleman and I can't wait to do business with you guys again.

Paumck

19 de jun. de 2016

Matt was helpful and worked with me to ensure I got the right car a a price that was fair and reasonable. He was attentive to my needs and was most professional and courteous. Best car salesman I have ever dealt with... thank you Coggin,,,Thank you, Matt!!!

Mattr9987

18 de jun. de 2016

Matt was very friendly and personable. The truck I had come to look at had been sold but he found another just like it and had it there the next day for me to see. I would highly recommend this dealership to my family and friends.

Emeliza Capalad

14 de jun. de 2016

I would recommend to buy with them.again. Very friendly and helpful. This is the 2nd car that i buy with them every sales member would help you and assist u with everthing.

Compliments2CHH

1 de jun. de 2016

I have a 10 yr old Honda. I count on Chhivon, service rep, to help me schedule what maintenance is needed and to prioritize projects balancing my budget with car operation & safety. Chhivon educates me on car topics and never pressures me. Last month I visited 5 different car stores to shop for a set of 4 new tires. Four others stores gave me high pressure & scare tactics. Chhivon helped me figure out the right tires and located a rebate too. Got the tires at Honda.Back this month for routine oil change. This is a nice, clean place and I can get work done. Then presto, car is ready.

livan68

30 de may. de 2016

From the moment I drove up everyone was friendly and more than helpful. I felt taken care of every step of the way. The car was explained to me in great detail and I was told I could call after my purchase with any questions or help needed.

sally158

30 de may. de 2016

Coggin Honda of Saint Augustine, It took me a month and a half to find the right vehicle for me. I looked at numerous vehicles, but was never rushed. That meant a lot to me, since I am a savvy buyer. After looking at the same cars on the lot over and over, the perfect vehicle came and I purchased it the next day! Matthew is great at what he does and makes sure that his customer is comfortable and loves the car before buying. I have not experienced fast service like I have at Coggin Honda of Saint Augustine! I do not have any complaints about the entire experience. Once I saw the Honda Civic EX-L, it was a done deal and I was sold! Thank you to everyone who made this possible for me! You all rock! I definitely will be making my next purchase from Coggin because of my experience.

DJMDP

27 de may. de 2016

This was the first time I purchased a car on my own. I went in knowing what I wanted and voiced those terms to Mike. He listened and recommended the car that fit my needs. He went out of his way to make this transaction possible. Thank you.

Lougenia

26 de may. de 2016

I bought my 2005 Honda Accord V6 loaded with navigational system from Coggins Honda of st.augustine Florida in 2006. These people are customer-oriented extremely helpful and friendly. They want customer satisfaction. I live in Alabama and drove to Coggins to buy my vehicle. I am now selling my vehicle to my daughter who lives in Pennsylvania. I called Coggins Honda of st. Augustine and spoke with Mike Bowman. I needed information about undercoating for my car to go to Pennsylvania because of the ice snow salt and Brine they put on the roads in winter. He formerly lived in Pennsylvania and was well aware of the road conditions in the winter he was able to advise me and recommended a dealership in Harrisburg Pennsylvania. He answered all my questions if he didn't know he would look it up and call me back which he did. I am extremely pleased with the way he handled my phone call by answering all my questions recommending who to use in Pennsylvania getting me phone numbers. He was extremely helpful he went out of his way to make sure that I had all my questions answered. I would definitely recommend Coggins Honda of st. Augustine and I especially would recommend Mike Bowman for a very excellent job that he did in talking to me on the phone. I found him to be very intelligent and knowledgeable on the Honda products.

CLab

25 de may. de 2016

This was by far our most efficient purchasing experience ever. Matt and the Honda team got us in and out in our new vehicle in a matter of no time.

Jessibel44

24 de may. de 2016

Out of all the dealerships I went to that day, Matt was the friendliest, honest, and most helpful. He listened to me and found exactly what I was looking for within my budget. He was also very fun to work with throughout the whole process! This was my first time acquiring a car from a dealership and Matt made it a very enjoyable, comfortable, and pleasant experience. Thank you, Matt! I look forward to future business with you! You rock!

sajax21

24 de may. de 2016

James and the staff at coggin made me feel at ease knowing they had my best interests at heart. He knows his craft and I definitely recommend this dealership. Jeff got me a great deal on my first new car. Thanks guys!

Tkinion86

21 de may. de 2016

Matt was such a personable Salesman. He wasn't the character Danny Devito played in the movie Matilda. The whole entire Coggin Honda was very supportive!

KJFermani

16 de may. de 2016

James Paul made purchasing a car such an incredible experience. He is humble, knowledgeable, and very in-tune with what I wanted in a car! Thank you, Coggin Honda St. Augustine! I'm recommending James and Coggin Honda to everyone I come in contact with!

bugvw070

15 de may. de 2016

James Paul was a pleasure to work with. Very informed, professional, and pressure free. I visited several dealerships in town and by far James did the best job.

BIG CIVIC FAN

11 de may. de 2016

Spent yesterday afternoon checking out the new 2016 Honda civic. Got our first Civic at this dealership in Dec of 2013. Fell in love with the car. Had a good experience at the dealership so returned to get a new Civic. Every one was friendly. Our sales rep, Chip Davis, answered all my many questions and there were lots of them. Once the deal was done he programmed my blue tooth and even looked up how to turn a CD into a zip drive and sent me the link for a video on the subject. Couldn't have been more helpful. I'd recommend both the sales force and the service dept. Will be continuing to use their excellent service for this Civic as well. BIG CIVIC FAN

Theyorks13

9 de may. de 2016

Great, pressure free experience at Coggin Honda St Augustine. Aside from the necessary negotiations, we loved the ease of buying from this dealer. Our sales person, Matthew Coulter did a fantastic job. We never felt pressured at anytime. Everyone we came in contact with at the dealer was most accommodating and polite. I will buy here again.

New Ride for CG

5 de may. de 2016

We would definitely recommend Coggin Honda of St. Augustine to family members and friends. We've been part of the Honda Family since 2012. The dealership has so many great people working for them. From just minutes after we started our search on the internet, we received a call from Ethan. He was so terrific and provided us with lots of info for our purchase of a new car and also had set up our appointment with Mike Bowman. Mike was great to work with. He listened to what we were looking for, provided feedback, showed us all the great new features of the new Honda Civic and helped us with the new technology and was able to get us the car we were looking for. We're so glad we had a chance to meet with Tom Bomar, too. We had a very pleasant afternoon with him as well while he familiarized us with the all new Honda Civic to help make our decision. One more thing, my new car is awesome! Ring that bell again!

DCB

3 de may. de 2016

It was time to trade in the very old CRV on something newer. My husband hated to his his baby go. Matthew Coulter made it easier for him without being a high pressure salesman. He was considerate and extremely helpful. His follow up to our first visit kept us on track. Thanks Matt.

Walltina

2 de may. de 2016

Mike Bowman was great to work with and kept my family entertained while we waited for the finance dept to see us. I would definitely recommend him to anybody looking to buy a car at Coggins Honda. Great job Mike!

charjack03

1 de may. de 2016

was in a bad mood because of my old car. Was needing a car but didn't want to deal will sales reps, but actually had an enjoyable time looking for my new car.

P & J

1 de may. de 2016

We came in to pick up a spare key and left with a new Accord. The deal, and the car, were too good to pass up. Love the car..great decision

Sally & Steve

1 de may. de 2016

Just want to compliment my TERRIFIC salesman JAMES PAUL! Best buying experience EVER!!! And I've bought quite a few new cars in my lifetime. I will DEFINITELY recommend JAMES PAUL and Coggin Honda St.Augustine to all my friends! We LOVE our new red 2016 HONDA FIT EX CVT!!!! Great features and great price! I loved James' easy, patient, kind, no pressure attention to detail. Thanks James! Great follow up service too!

Liz9956

29 de abr. de 2016

I went here with the intention to buy a specific car that I had been looking at online for weeks. The online price was completely different at the store, and then they claimed to be trying to work with us but literally printed out a sheet of paper that added up to the same exact sticker price on the car, way above msrp. So we left and I ended up buying an accord touring fully loaded at another dealership for the same price that they were trying to sell me a CRV. Honestly if you're looking for a deal the finance people just want to screw you ... So please if you go here pay very careful attention to all the prices the one on the sicker everything, because they will try to play you so just be aware and observant.

Fred Blonder

29 de abr. de 2016

Chip (our salesman) was fantastic, and showed great patience and expertise.We've been going there for service on our old car for the past 3 years and couldn't be more satisfied!

Lisa Anne Coulter

29 de abr. de 2016

Dealing with Matt and the rest of the staff at Coggin, St. Augustine was a wonderful experience. Matt was knowledgeable about the car I was purchasing; everyone treated me like royalty and I love my Mini today as much as I did the day I bought it. I will continue to bring it back to Coggin for any service that may be needed in the future.

Bill

27 de abr. de 2016

Dealing with Coggin Honda St Augustine was a real pleasure and best experience we ever had in the last 50 years as far as purchasing a new car. James Paul is an extremely considerate person and gives you the total feeling of trust. He can sell you a Honda based on the Honda name and his low pressure sales pitch with no presume to buy, He'll work with your needs and take time to help you with any question. We always hated to deal with sales personnel till we met James. I've supervised 30 people most of my life at work and James would make a perfect manager because he's not a numbers person but a people person and would easily gain the respect of his subordinates,Coggin Honda St Augustine also serviced my 2005 Honda Odyess Van and was always honest in their 21 point inspections. Overall Coggin Honda is the best of the best.

redruth5

24 de abr. de 2016

Hello James. This was the most pleasant dealings I have had, all because of you James. You were so courteous and attentive to me, and I felt you were very knowledgeable regarding your products, one of the refreshing things was NO PRESSURE. It was quite a long process to finalize everything, but it was made even more pleasant due to your caring and efficient attitude.Feel assured I will recommend you and your company.By the way, I love the car and so do my friends.With gratitudeDoreen V Guckiean. The proud owner of a Honda Civic

Diane s Tomko

23 de abr. de 2016

The selection and purchasing experience was second to none. Salesman, Mike Bowman, was helpful, but not pushy, took time to show me all the features of each model in which I had interest. I had not decided to purchase my car at this time, but Mike made it happen with ease. He was more than polite, listened and cared about my needs for this new vehicle and made it happen. Coggin Honda of St. Augustine in most fortunate to have salesmen like Mike! I am grateful and confident that the super deal I received was more than in my best interest. I highly recommend this dealership and of course...ask for Mike!Diane Tomko

Retiredstaug

18 de abr. de 2016

James Paul was a terrific sales person. Very high customer service and no pressure. Sold me the car before they found it. The dealer located it within a couple of days and a full week before they promised it. Love the car! James took me through all the impressive technology. Great service and great price. Extremely happy. Thanks James.

AllisonMontero

18 de abr. de 2016

Mike was referred to me by a friend. He listen to my personal situation and bent over back wards for me. He is always polite and sincere. With dealerships already having a bad reputation, Mike truly proved to me that he can be trusted. His goal was to make sure I was happy. I'll never go anywhere else! Ryan had a challenge to get the financing done due to my situation having to trade in two vehicles and he as well proved his word could be trusted. That is hard to find. Coggin Honda is extremely fortunate to have Ryan as a finance manager. Please request Ryan for your financing service if you can. You won't be disappointed.

happybuyer

18 de abr. de 2016

When I walked into Coogin Honda I really had no intention of actually buying a vehicle that day. But I found the perfect car and had the help of an incredible salesperson, Mike Bowman, who worked incredibly hard to make sure I felt I was getting a great deal. Mike was professional while also being fun. My elderly mother was with me and he was very respectful to her also. Overall, Coogin Honda came through for me again which is why I have been a loyal customer for 16 years. Thanks to all.

DT2016

11 de abr. de 2016

My wife and I just purchased a 2016 Honda Pilot and we had an extremely pleasant buying experience. Dennis Masterman and the sales staff (Augustine and Tom) were absolutely top notch professionals. I feel we got a fair price for our trade-in and were treated exceptionally well. No pressure, no gimmicks...just pure, up-front and honest salesmanship. To top it all off, Bobby the detailer, delivered the car with a smile and a great attitude and demeanor. I can't say enough for the entire team at Coggin Honda of St. Augustine!

Reich, Valerie

11 de abr. de 2016

I found the perfect car at the right price. Mike Bowman, and all of Management made sure I was happy with my car and needs.

Janet

10 de abr. de 2016

Very attentive to our needs; found the right car for us; paperwork is way too long. Very good experience with salesman, sales manager and financial department.

Jabird

3 de abr. de 2016

James Paul found what we weren't looking for. She wanted an explorer I wanted her to drive a pilot. She wasn't happy with the feel of a pilot and we were lost in decision land. James found an Acura MDX which is a car we never thought about or even looked at. We both fell in love with it pretty quick. Even with hearts in our eyes we were able to negotiate a great price. Thanks again

AWdcrv16-Ryan Palm Coast

31 de mar. de 2016

Mike Bowman was a gentleman and represented Hondx in the highest standard. I sometimes have a hard time picking colors, I changed my mind three times but for the first time I didn't feel like I was taking to much of someone's time. The sales manager and finance manager were very to the point in the best possible way. Go see Mike Bowman he made spending $30,000 fun and showed patience when I stuck to my guns on price and monthly payments never once making me feel like an inconvenience..

T.S7890

31 de mar. de 2016

James did a great job finding cars inside my price range. Good with explaining the details and overall great customer service! I would recommend James P. to friends.

dclark55

29 de mar. de 2016

Very informative, friendly, anxious to help with answers to questions.Sales people very helpful. Management was very helpful. Financial staff was knowledgable, andvery flexible in our dealings.

christine alcazar

26 de mar. de 2016

My husband and I had an awesome experience with this dealership. Matt Coulter was very knowledgeable about the car we were interested in. He was not pushy at all and made the whole experience smooth. Thank you all at Coggin Honda for the awesome experience.

Tasha

26 de mar. de 2016

THIS WAS MY FIRST TIME BUYING A NEW CAR...MY SALESPERSON MICHAEL BOWMAN WAS THE NICEST AND FUNNIEST PERSON I HAVE CAME ACROSS.....HE WAS FAIR AND HONEST....I DEFINITELY RECOMMEND COGGIN HONDA TO ANYONE I KNOW LOOKING FOR A CAR....BIG THANK YOU TO EVERYONE AT COGGIN HONDA ST AUGUSTINE....

Kell112036

26 de mar. de 2016

This dealership really helped me and my mom get a great car and worked with us on payments and give us the best experience and deal.

Rpowell16

24 de mar. de 2016

A special thanks to Michael Bowman for his help as well and letting me know about this opportunity to upgrade! He already had my CR-V EX waiting outside for me to test drive and see how I liked it! He had a contagious optimism that had me excited as soon as I got there. He was very friendly and outgoing. My new car drives like a dream! Thank you so much, Michael! ??

Happybuyer

21 de mar. de 2016

I have always disliked car shopping but Coggin Honda has changed my views. They are very easy to deal with and the services department is wonderful. We have been happy customers for the last two cars.

Micheal Anthony Cisco

19 de mar. de 2016

Mike was outstanding from the first handshake to the last.i didnt think the deal could be done but being a car guy as myself he got my deal done like it was nobodies business. he knew what my corvette was worth and got exactly what i needed to go foward with the purchase of our new used sonata! the car was a perfect fit for what kim and i were looking for!!!! he truly has got my business for life. thank you mike and coggins honda of st augustine!!!

Kconrad458

14 de mar. de 2016

I had a pleasant experience at coffin Honda ! Although they didn't have the suv I wanted on their lot it only took them a week to find exactly what I wanted. Chip was a great salesman! No pressure or hasseling, he was polite, laid back, honest, always kept in touch with me via text or call and most important worked hard to find me what I wanted. Thanks for making the car buying experience great ! I defiantly would recommend coggin Honda of saint augustine to anyone !

Allygatr1

14 de mar. de 2016

My experience at Coggin Honda has always be excellent. I have taken my car up there ever since I bought my first car from Coggin Honda in 2013. This time I was met by Mike Bowman; who helped me get in to a new model of my current car. He was so patient with me and worked with me. He made me feel comfortable like we've known each other for a long time. I know that I will be remembered when I go in there for service. He got me in a car that fit me and my personality. Everything was done in a timely manner. He listened to my concerned and was willing to work with me on what I left was right for me. I know going to Coggin Honda of St. Augustine I will always be taken care of whether its Mike or another employee. Thanks Coggin!!

goldy

13 de mar. de 2016

I worked with Melissa Manfredi, Service Advisor, to resolve some new vehicle issues. She listened carefully & kept me informed as they resolved everything. Melissa was Excellent & very knowledgeable about my vehicle. I felt she truly cared about my concerns. Fabulous Customer Service.I also had several questions regarding ResistAll coatings, & spoke with Bong, Service Manager, who explained the application of it. He was very patient, Excellent customer service.Your Service Department is Awesome.

Angel A.

9 de mar. de 2016

I Am overjoyed and very happy with coggin Honda of st.augustine ! my salesman Mike Bowman and Finance Department went above and beyond for me! ive never ever had a new vehicle in my life until now and the kicker is I brought in my 2010 Honda crv that I purchased a year ago from Honda of st Augustine for a oil change wasn't trying to buy another auto it just happened just like that ! I thank god almighty and Mike Bowman and all who played a part in getting me in my new 2015 Chrysler Town n Country ! My Family and I are Soo Happy and very Thankful ! just what we needed ! thanks Mike and coggin Honda ! you guys Rock !

gabriel

9 de mar. de 2016

I can't say enough about Mike Bowman from Coggin. I contacted him before 6am and he responded before 7am and met me before 8am just to show me a car. He was completely willing to work around my schedule and did it with a smile.

Shandah1217

8 de mar. de 2016

I still can't believe that I have my dream car! I've been online looking and pricing you know, just browsing through sites until I ran across this 2012 Nissan Altima , Metallic gray ??I sent an email (mind you it's 10pm on a Saturday night ..) I just wanted info on the car.. Mike emailed me back within 10 minutes with more info and pics on the car .I also had a phone call first thing that Sunday morning. Although I had to work that a.m. He sent me the app, ran my credit , And negotiated with me on the phone, and when I wasn't satisfied with the price... He exhausted all he could to get me what I wanted! I got off at 3pm and by 5pm that Sunday night I was the proud owner of that beautiful car!! I love mike because he's not just a car salesman who sold me my beauty he's a man that cared about my predicament , he also has a son whom he spoke of often , that showed me that he empathized with me , and understood that I am a single mother on a tight budget and I needed something reliable and cute of course lol Every one was very friendly I didn't feel uncomfortable at all! This was the 3rd car lot I've been to in 3 days and I have to tell you they had the best hospitality I've ever experienced . Coggin Honda of St Augustine are truly the MVP's and I'll definitely be back! Thanks again !!!!!

Egiles1804

7 de mar. de 2016

Thanks for your time and excellent service. I came in unsure if I would get everything I was looking for. You were able to find the perfect car, deal, and everything that was on my checklist. Best car buying experience. Thanks again Mike!!

lolita

4 de mar. de 2016

Mike and James are amazing and very professional. It is my first time buying a Honda and I couldn' t be happier with their customer service and the car. They spent days showing me different options and I got a great deal. The full buying experience was amazing. The rest of the team was also supportive and friendly.

MadiEla

26 de feb. de 2016

I just need to say thank you to Mike Bowman and the whole team at Coggin Honda of St. Augustine for all their help in gettingetting my second new car in a month, after totalling the first one I bought from them in a head on collision 2 weeks after I bought it. Mike was there with me the whole time trying to help me sort everything out with the totalled crv and get me into a new crv. I walked away from that accident without a scratch, I wasn't leaving that dealership without amother crv and that trusty gap insurance which saved me and made it possible to get another car. Thank you Mike, for all your help!! You made the haggle of buying a new car a fun adventure!

PJ

23 de feb. de 2016

Always get a nice reception and very good to excellent service. The Service personnel, as well as the other staff, are very professional and knowledgeable. Thanks again Chhivon!!

Rick

14 de feb. de 2016

Called dealership to express that i was looking for a honda 2015 but could not get the price i wanted from other dealerships. John, the use car salesman, preceded to say i was not honesty looking for a car and that is the reason he was not going any further with me. He never ask why, only saw online that i was looking at other dealerships and then hung on me. Would not buy from them in the future.

favoreverymoment

11 de feb. de 2016

I have been buying my Honda vehicles in St. Augustine, FL since 2000. Spring of 2015, I bought a 2015 CRV, my Son, Timothy Wyatt bought 2013 Honda Civic and my friend, Janine Kerry also bought a 2015 Honda Accord. Augustine is our seller and he was wonderful. He always follows through and is extremely patient, friendly and helpful and we were all satisfied with his service. I'm also writing about Chhivon Vey in the Service Dept. I also give him wonderful high reviews since he goes the extra miles to help me in getting my car serviced. He is also friendly, helpful, patient and pleasant in answering all my questions. With employees like these two, we will continue to buy Vehicles at Coggin Honda of St. Augustine, Fl and we will highly recommend Coggin Honda of St. Augustine to all our family and friends. SYS!

jonathandelconte

4 de feb. de 2016

Hello, my name is Jonathan Delconte, I'm 20 years old and living far away from home for college.Recently I scraped together enough money to buy a car from Coggin Honda in Saint Augustine. I made the mistake of buying this car "As Is". The day after purchasing this car, the service engine light came on. And then shortly after the service engine light came on, the front bumper fell off while it was parked. I brought it in to be serviced by them. I was assured that my car was in okay condition when I bought it, and when I brought it in to be serviced. Then after the problems with my car continued, Coggin Honda told me to bring it to Audi, (The car was an Audi) so they could fix it. They told me that they would cover ALL of the costs. I brought it to Audi, who told me that the car had 2 oil leaks, that had likely been there for a while, (and at this point I had only had the car for a couple weeks). They told me it would be about $1,500 to $2,000 to fix this. Coggin Honda denied ever telling me they would cover anything. I made the mistake of not getting it in writing. After arguing with them over it, they eventually decided they would cover $300 of repairs at the max. Every little bit helps, but that wasn't enough. After having the oil leaks repaired, things were okay for a few days. Thankfully I had a way to get to my college classes. Now, my transmission is completely fried. I have to bring it to Audi to fix, which costs about $4,000. I paid $6,000 for this car, and it's already around $8,000 just to get it working properly. My point, I feel I've been defrauded.I was assured that I was buying a car, but in reality I purchased a pile of metal parts that don't work.

Audrey

30 de dic. de 2015

I love that I didn't have to deal with an aggressive sales pitch. Matt took into consideration all of my needs, and I never felt like I was being pushed. I appreciate the follow up and how personable Matt was. I went to 4 other dealerships before walking in your doors, and that is definitely what separates you from the rest.

dj

16 de dic. de 2015

I HAD AN ALIGNMENT DONE ON MY TRUCK, BECAUSE I JUST GOT 4 BRAND NEW TIRES. AND OF COURSE YOU HAVE TO GET AN ALIGNMENT AFTER PUTTING NEW TIRES ON A VEHICLE. I WAS HIGHLY IMPRESSED WITH THE LEVEL OF KNOWLEDGE AND PROFESSIONALISM AND AMAZING CUSTOMER SERVICE I RECEIVED FROM DEBORAH GIRDWOOD. MY VEHICLE WAS DONE IN A TIMELY MANNER. I AM VERY HAPPY WITH THEIR SERVICE DEPARTMENT. I WILL DEFINITELY VISIT THEM AGAIN FOR SERVICES. AND THE CUSTOMER WAITING LOUNGE WAS THE MOST COMFORTABLE LOUNGE I HAVE EVER BEEN IN.

leonard elikan

14 de dic. de 2015

Gave good price. sales people provided information about how various things worked. Some difficulties in getting license transferred due to the state, but dealership arranged for completing the necessary documents at our home. Had some problems in getting the extended warranty in writing to agree with what I had been told at the dealership, but this was eventually resolved.

Cheryl & Jim

13 de dic. de 2015

We had our Odyssey in for service and while we waited, we test drove a 2015 CRV. The salesman, Nick, was extremely helpful with not a hint of sales pressure. Because of that, we were willing to spend time actually learning about the car, what it would cost to purchase or lease, and examine the various options and colors. Although we'd planned to "just look", our experience with Nick was so positive that we ended up making a trade and a purchase. He worked with us to get the best deal he could so we're really happy with the outcome. We're from a completely different generation from Nick's, but he's definitely the type of person we want to deal with in a business or friendship situation. AND we love the CRV!

HONDA BUYER

13 de dic. de 2015

MATT WAS EXCELLENT, FOLLOWED THROUGH AND COMMUNICATED DURING THE SALES PROCESS. DEALER EVEN GAVE ME A LARGE BOW FOR THE CHRISTMAS DAY SURPRISE. GOT A GREAT DEAL.

doleza

7 de dic. de 2015

it was great doing business with augustin at coggins st agustine

Fishrgolfr

5 de dic. de 2015

Three hours and it was done. Very happy with product, salesman and dealership.

Lynda D Malone

2 de dic. de 2015

We found the dealership and staff very helpful with no pressure ad genuine concern to help us find just the right car for us. Would recommend them to everyone.

Ricky

2 de dic. de 2015

The people at coggin Honda st augustine were great and got us the price we wanted for a new odyssey. Would recommend for sure to others looking for a Honda.

Margaret Henry

1 de dic. de 2015

While I didn't quite get the price I wanted for my trade-in or the leasing of another one, the personnel and service was very professional.

Joan

26 de nov. de 2015

Detailed and caring, friendly and reliablewillingness to work with me regarding costs, providing understandable explanations regarding work that should be done in comparison to work that could be postponed

Heather H

24 de nov. de 2015

I received a safety recall notice from Honda which directed me to contact my local Honda dealer - Coggins of St. Augustine, which is where I bought the car brand new a year ago. After 5 calls to the dealer to attempt to schedule the repairs, I was always told someone would get back to me 'as soon as possible'. After the 5th attempt in 12 days, I asked when I could expect this call back - they could not tell me when. I'm still waiting to hear from them.

Debinabel

24 de nov. de 2015

We were in the market for a second car and decide to go back to Coggin, just three weeks ago we bought our first vehicle there and had a great experience and decide to go back.

Francis Volitis

23 de nov. de 2015

The experience was good. I think the CRV will meet my expectations.

Reese

21 de nov. de 2015

Angela Hardie was my service specialist and did an outstanding job to make sure we were well taken care of. We had a complicated issue where we were having an intermittent starting issue that was hard to replicate and the mechanics were having trouble figuring out what exactly the problem was. Angela did a great job putting together a team of 2 master mechanics to work on the project and through interviews and trial and error they were able to figure out the problem was part of a fuel pump rather than a starter. Due to Angela making the extra effort, we were able to successfully get the right problem fixed. I have had several great experiences with Coggin Honda of St. Augustine and feel like they are truly there to help you get your vehicle serviced at a fair price and with great care. I recommend this dealership and service department to everyone I know that has a Honda. And I would certainly recommend working with Angela Hardie as we felt very well taken care of. Robert the master mechanic that I spoke to on the phone was outstanding as well.

Elvin Rodriguez

18 de nov. de 2015

The staff at coggin honda st Augustine help me and my family with the new car that we needed.Michael bowman went above and beyond to make sure that we would get the car that we wanted. everybody is super friendly great service super knowledgeable and professional.This has been the best experience I had when purchasing a vehicle.I would honestly recommend it for y'all to go check them first before you go anywhere else.

reginald

12 de nov. de 2015

angela, provided excellent service to my honda insight. I highly recommend her careful consideration and attention to detail. Great job! I will choose her as my service coordinator - reginald

Melissa Santorelli

10 de nov. de 2015

my experience at Coggin was great. The sales people really went out of their way to help me with a car that met my needs and a price that I could work with. Unfortunately I did have some issues with my purchase but the service people were excellent and fixed the issue in a fast manner. Overall I think the employees at this Coggin, all the people I dealt with, were excellent. Thank you for helping me with a very troubling situation and making it an overall excellent experience

Er2015

7 de nov. de 2015

The best car buying experience!!!!! :-) This guy's and gals would go above and beyondFor you ,service ,attention to details ,quality.they would make you feel like you are the only thing that matter..simply the best.Esta es la major experiencia Que yo he tenido al momento de comprar un automobile,El servicio la atencion del equipo de ventas es sencillamente superior!! Ellos En coggin honda st Augustine si trabajan de acuerdo a la promesa de Honda ,clase y mas.

Margaret Queen

24 de oct. de 2015

salesman was very helpful during the process, this is our second purchase from this location, the service department was one of the main reasons we chose this dealership and location

Rosey12

21 de oct. de 2015

I have been dealing with this service dept for 7 years and have never had a problem. They are friendly and get you out in no time.

StAugBillyB2015

21 de oct. de 2015

Angela is a very courteous, thoroughand caring service writer. She'll take good care of you and treat you how you would like to be treated if you were giving yourself customer service!

Jletourneau1

5 de oct. de 2015

I started out just casually looking online, checking area dealers' inventory for "the one" car my wife was interested in. By the time I left, I had EXACTLY what i wanted for an incredibly great price!!Sales Manager John and Salesman Chip were exceptionally polite and professional, finance was quickly dealt with, and the store itself was bright and inviting. This was one of the BEST car buying experiences I have ever had!!

Happy Customer

2 de oct. de 2015

I bought a car in one day. I was in and out quickly. When home to check prices and they gave me the price I asked for. Went back and signed all the papers.Great experience.

Nicolas Varon

30 de sep. de 2015

Our sales guy (James) was great! Made us feel very comfortable and never put any pressure on us. Will come back in the future and will refer friends and family members.

helenhunte

28 de sep. de 2015

I took my car in for its regular 6 month checkup, and everything went very smoothly, my contact Angela was very helpful, answered all my questions and helped me make decisions that helped me keep my car in great working and safe condition.

Yvonne Swartz

25 de sep. de 2015

I want to give praise to Chip the salesman at Coggin, who met us before we even entered the front door. We had previously visited Coggin on Monday. And no one came in to contact with us, we walked the lot and everything. Left the dealership, I went home and started researching online, different dealers and different cars. We have previously bought 2 honda's from Coggin Honda of St. Augustine.. We decided on a Sunday morning to go back and try again. Chip is an outstanding salesman, he was pleasant, accomadating and worked hard to get me the price and the right car. I drove several before landing on my Accord Sport. I can't tell you how appreciative I am that Chip was there that morning. He is an assest to Honda there is no doubt. Thanks again Chip I really appreciate your time and effort.

REMstate7

24 de sep. de 2015

Angel Hardie goes above a beyond to take care of her customers. I see her every 5 weeks for my routine maintenance and she always makes my visit stress free.

Yvonne

23 de sep. de 2015

Purchased a new CRV and salesman, named JC Caroul was wonderful to work with. The auto needed to have a few things done that we wanted on it. The service dept. did everything they promised in the scheduled time.

ocsrod

21 de sep. de 2015

Frome the time of my arrival on 9/18/2015 Angel Hardie was very informative and kept me with updates on the status of my repairs. She went above and beyond of what is expected from a service advisor.

Ecar8na

17 de sep. de 2015

Stopped by service dept. at Coggin Honda to inquire about a recall notice. Service was scheduled and completed the same morning. Excellent, and personable attention by Service Writer Angela Hardie.

honda

17 de sep. de 2015

Just visited coggin Honda st Augustine for oil change and vehicle recallAngel Hardie/service writer Best service ,she explained what are problems with my Honda odyssey.In short they will do the best to make your vehicle perfect. I have accord and odYSSEYstill going since 2001.I will buy new Honda from them and always service at coggin only.

Janet C

15 de sep. de 2015

Service writer was polite, informative and willing to resolve our issues. Highly recommend Coggin and service writer. Took a few hours but well worth it.

Brian Lund

13 de sep. de 2015

Purchased a 2015 Honda Accord. Sales staff very friendly and minimal negotiating on the price. Quick turn-a-round to get the car detailed and ready for pickup.

EL from the Ville!

13 de sep. de 2015

Purchased a 2006 Honda Odyssesy from Coggins Honda. Sales rep was great. Didn't explain the Pax tire system on the touring Odyssey, but not a deal breaker. Sales management was too pressing on the extended service plan. Overall, not too bad. I would recommend them to a friend or to anyone.

Djfrock

11 de sep. de 2015

I worked with James Paul on the purchase of our new 2015 Honda Odyssey. James was pleasant to work with and very professional. Having visited several dealerships prior to meeting with James at Coggin of St Augustine, I can easily say that this dealership puts the customer first. We were able to get the vehicle of our choice at a fair price. We had a few accessories that we came back to have installed and the service department seemed to be very efficient and focused. No less than 3 people checked on us while we were waiting to be sure we had what we needed.I am a purchasing professional by trade and the customer experience at Coggin of St Augustine leads the competition in my opinion.

kathy brookshire

11 de sep. de 2015

heading out to tennessee and needed to make sure car was ready. had oil change, new battery, four new tires, balance and alignment. had the car back after work and thankful my honda family is taking care of me.

Vinn32137

9 de sep. de 2015

I'm 68 years old and Coggin Honda is the best dealer (any brand) that I've ever worked with for price of automobile and vehicle service. We've had our CRV for 3+ years and Coggin is the only service group that will ever touch my Honda. Thanks also to Angel Hardie for returning my CRV to me ahead of schedule and running perfectly. The car was clean as a whistle.

captjason

6 de sep. de 2015

She was so great and understanding. Thank you Angel I will be back because of you.Thank You Thank You and again!!! (Angle Hardie)Mrs Sylvia Martin

Cargirlharris

4 de sep. de 2015

Good service and very friendly and polite staff. I would definitely recommend then to other Honda drivers. I drove in from Palatka and I do not regret it!

Mdawson21

3 de sep. de 2015

I had an emergency with my car and they were able to accommodate my needs without an appointment. I worked with Angela and she was great, she even talked on my phone to my dad explaining everything to him for me. I would definitely recommend this dealer and Angela to anyone with a Honda.

Osprey20

2 de sep. de 2015

I purchased my CR-V from Coggins almost 10 years ago and have had it serviced there ever since. Each time the service has been completed efficiently and in a timely fashion. All issues identified were clearly explained to me. My service writer, Angie Hardie, was very knowledgeable and I was provided with options and pricing for each. Once I made my decisions the service, as always was completed expeditiously. It was a very pleasant service experience.

Patty

1 de sep. de 2015

Went in for routine service and had a coupon that had expired the day I got my car out of a collision shop. Angie honored the coupon and answered any questions I may have had. We have purchased several cars over the years from Coggin Honda, St. Augustine.

JHunt

27 de ago. de 2015

I recently purchased a brand new Honda Pilot from Coggin Honda. This is our second vehicle from this dealership and we are always pleased with their customer service. This was no exception. Matt was an amazing, straight forward salesman and went out of his way to make sure that my husband and I were both happy with our purchase. When we discovered a sight difference in the car we ordered, and the car we bought, the dealership and Matt allowed us to drive the existing new car until they could find exactly what we wanted in inventory. You can' t ask for better service than that. We would both choose to do business here again, and especially if Matt Coulter is our salesman!!!

Chris

26 de ago. de 2015

Service folks are with me in aiming for 300K. Now at 182K on our 2006 Odyssey (bought at Coggin). Caring, professional, I've never felt they suggested a service I didn't need. Competitively priced services. Karl, our service monitor, understands, explains, helps us plan.

Melanie0813

25 de ago. de 2015

What is the Bestest in the whole wide world he called me one day and I came in the same day drove off with the new 2015 Honda accord the best car ever highly recommend him !!!!!!!!

DHodges

24 de ago. de 2015

Our Honda Accord has over 236,000 miles on it and needed a part replaced. The car was serviced quickly and I was kept informed of an approximate completion time while I waited. The car needs some other maintenance work done, and recommendations were given without pressure. I felt Angel was honest in discussing the recommendations. Thanks Coggin Honda

xxxx

24 de ago. de 2015

Nick was great to work with and his follow up is super.All the other personnel that we talked with were also nice to the wife and me.

shepv10

24 de ago. de 2015

Overall experience was excellent. Our salesman went above and beyond to make sure I recieved the best deal possible. I highly recommend Coggin honda of Saint Augustine to anyone looking for next car or truck. The entire staff was very polite and professional. I definitely will do business with them again!

New car owner

24 de ago. de 2015

Paul went above and beyond to help us. He is a great guy and I will definitely recommend him and Coggin Honda of St. Augustine to other people.

ashleyp

21 de ago. de 2015

I had my Acura TSX serviced today at Honda and had a great experience! Angel was friendly, informative, knowledgeable, and attentive. Thanks for a great experience once again, coggin Honda!

carguy

19 de ago. de 2015

My car's battery needed to be replaced and the staff started working on my car very quickly. The process was easy and they did a good job with the service.

2003 Honda Accord

19 de ago. de 2015

I feel very comfortable that I am getting honest and quality service at Coggins Honda. I work with Angela Hardie in the Service Department. She exceeds at customer service. She is helping me to make smart decisions about the maintenance required for my 12 year old Honda Accord. She is always willing to answer all my questions.

E L from The Ville

19 de ago. de 2015

Had a good experience. Sales person(Matthew Coulter) was great. No pressure sales, can't say the same about the finance/extended warranty part. Financial manager laid it on a little too thick. Other than that, i've had a so far so good experience.

ker92483

18 de ago. de 2015

Matt made it as easy as possible for me to get my new car. He was very professional, easy going, and very patient with me as I changed my mind several times! I recommend anyone looking to buy a new or used car to work with Matt Coulter. Best Car salesmen ever!!! Thank you SO MUCH Matt for all of your help!!!

pvky

17 de ago. de 2015

Paul and Travis worked hard to find my son a great car that met his financial objectives. Couldn't be happier with car or the service.

JonP.

17 de ago. de 2015

Everyone I worked with at Coggin were good people, knowledgeable, and willing to work with me to make a deal. I recommend Coggin to anyone looking for a good car and a fair price.

AdventureinmyOdyessey

17 de ago. de 2015

Today I took my Odyssey in and Angel Hardie, your service writer, was very friendly and professional. She is very helpful in answering questions and making sure I was taken care of. Though I was not there long I felt like my needs mattered, because of this I will return and request Angel Hardie. Best Customer Service I have ever experienced. -Meghan Hill

cmt413

13 de ago. de 2015

The team at Coggin Honda made my car buying experience amazing! Everybody was very helpful in making sure I got myself into the right car within my budget. Matthew Coulter was very dedicated (and patient) as I shopped for the right vehicle, and even came in on his day off to complete the sale. So happy with my new set of wheels and glad to be a part of the Coggin Honda family!

ClarkSA

12 de ago. de 2015

Today was my first visit to Coggin Honda as I have just relocated to Florida....your Service Writer Angel Hardie by far is the most professional, most personal and friendly person I've ever dealt with ....I've just moved here from Denver, Colorado and I was very impressed with your personal touch of washing my car and even vacuuming my car....the service you provide is outstanding....Also, Jeffrey Almeida was the technician who changed the oil, rotated tires and found a leak in the oil pan....he took me out to view the leak and explained exactly what needed to be done....he was very professional and informative.Your staff is awesome ...I've never had service like this....you have a customer for life now...Sherrill Clark

kmcdonald

11 de ago. de 2015

Matt did a great job with helping me find the right car for my needs. I had an idea of what I needed and he led me in the right direction. He was patient while I made my decision and had a great sense of humor. The only thing I would suggest is that during the financing they representative go over pricing more and the "extras" a little less.

apowell

7 de ago. de 2015

I got exactly the car I wanted the day I agreed to purchase it, which is only notable because they didn't have the color/model/trim combination i wanted on the lot. One of the guys drove out of town to pick up the car I wanted and delivered it same day

ED LOCASCIO

6 de ago. de 2015

WANT TO COPLEMENT ANGEL HARDIE SERVICE WRITER FOR HER HELP GETING MY CAR SERVICE, AND HELPING EXPLAINING AND RESOLVING SOME OPERATIG FEATURES. ALSO COGGIN HONDA FOR MY FIRST OIL CHANGE AND CAR WASH FREE,.AND THEIR ATTENTION TO MY QUESTIONS. VERY PROFESIONAL. SENIOR CITIZEN EDWARD LOCASCIO

Susan and David Herndon

6 de ago. de 2015

I want to come in Matthew coulter a young inspiring salesperson and representative for Honda Not only was he a good salesman but he was accommodating in every aspect of my purchasing my used vehicle And after the purchase of my car he called every few weeks to make sure I was still happy with my car When I went their looking to purchase a Mustang convertible they had on the lot it was solder I told him what I wanted and he showed me this this Volkswagen eso I fell in love with it It was the first I looked at I never thought in a million years I would purchase anything but a Mustang convertible but when he showed me the Volkswagen Eos I knew that it was the one where else could I you get a all in one Hard top Sunroof and Convertible bast car ever thank you Matthew I recommend anybody who goes in to Honda looking for a car new or used ask for Matthew he is a really good salesperson and helpful in purchasing of my car Best wishes to you from Susan and David Herndon

Eddy S.

1 de ago. de 2015

My girlfriend and I moved from New York to Florida and Paul was working with me on getting the perfect car for my girlfriend even while we were still in the process of moving. He found the exact car that we were looking for out in Georgia and was able to get it down to his location just for us! The car was perfect, the price was perfect and the process of everything took a lot quicker than I thought. She could not be more happy with the vehicle, especially since her children all love it as well! Paul is a great person to work with and very easy going. Takes care of business quickly and efficiently and is honest and caring during the process. I would recommend this dealership and Paul to any of my friends or family!

Laresha G.

1 de ago. de 2015

This us. latresha Green After dealing with my issues about my car that i only had for two months customer service really step up big thanks to Angel hardie she's a very nice person to talk with an getting the job done i had a lil journal about my car but i guess sometimes things goes wrong i think angel hardie should be a Service manager

stereoman1980

31 de jul. de 2015

The old truck that my son drove became a great Money Pit, so we had to get him another vehicle. We were not planning for this expense, so we needed to keep the price low. We explained to our salesperson Paul P. that we were needing something sale and reliable for our son, but we really couldn't afford much. Paul and the staff at Coggin Honda in St. Augustine worked to get us exactly what we needed, even pulling out a recent trade-in for us to see before it had been detailed because Paul thought that it would be the perfect car for our needs. He was absolutely right! This pre-owned Honda Accord was exactly what we needed. In addition to the extreme politeness and courtesy that Paul and the entire staff displayed to my wife and myself, I really appreciated the total respect that we were given. I know that this was probably the least expensive vehicle that they had sold all week (or month), but they treated us as though we were buying a $50,000 car. And, because of that, when I go to buy my next car I will go back to see Paul and the team at Coggin Honda in St. Augustine. I have a ton of car dealerships that are closer to my house, but this is one that I really trust ... and that is very important to me. I will also recommend Coggin Honda in St. Augustine to all of my friends that are looking for a car.

CurvyEm

30 de jul. de 2015

Let me premise my review with a little history. I am the victim of identity theft and have had a hell of a time. I could not find a car dealership that would touch me. The guys at Coggin listened and helped me get into the Honda I had been dreaming of. They are even helping me get some of the fraud off of my credit. These guys were fair and honest and never pushy. I am thankful I am in a beautiful, safe vehicle for myself and 17 month old.

Scarattini

30 de jul. de 2015

I went to a few different dealerships before I was introduced to Coggin Honda of St. Augustine, but this was by far my favorite! The atmosphere was very calm and I felt like my dealer, Paul, was very honest and helpful. I did not feel like I was being rushed into a car. Paul worked closely with Bryan to ensure I had the best deal I could possibly get and I'm very happy with both the service and price that I received. I truly enjoyed my visit and when the time comes for a newer vehicle, I will be sure to return.

gshav

29 de jul. de 2015

I have to say my husband and I were very leery about the purchase of a used car for our teen. We wanted a long lasting, safe and dependable vehicle...and decided on a Honda. We found something online that looked perfect so I entered my cell phone in as a contact and I was fortunate enough to be connected with James Paul in the Pre Owned Department! He was so helpful. James took pics of the car with his cell phone and sent them to me so that if I had any reservations he could save me a trip to the lot. Upon arrival James met me and answered any and all questions. The talk of numbers started and James was a super mediator and a huge help in our getting the deal we wanted. I would defiantly buy another used car from this dealership the fact that they evaluate/service the car prior to putting it on the lot is a HUGE confidence builder that we are not truly buying a car with out it being looked at my a mechanic.

Amy L. Wolgast

27 de jul. de 2015

I had been looking into trading my SUV in for something bigger and found a beautiful truck up in St. Augustine. I live 4 hours south in Sarasota. I drove up and met with Matt Coulter and Bryan Gering, they were amazing. Stopped at nothing to ensure that I had everything I was asking for, very outgoing and professional. Matthew actually detailed, washed, and waxed the vehicle I purchased because the detail department had already gone home for the evening and he wanted to make sure that I had the best possible service. He went above and beyond anything expected. So a very high recommendation for Matt and the Honda team, outstanding service.

vrc2

27 de jul. de 2015

Angel Hardie was very helpful and she tried to get the best deal f.or purchasing 4 new tires . She also went the extra mile, to assist us in getting the manufactures rebate. She takes an interest in keeping you informed on future services as they are needed. I have always said," It's not where you buy the car,it's how they take care of you afterwards" . Angel is a real gem and I hope she stays with you for a long time. Thanks For a great job. Sincerely, Jane Schley

JHunt

25 de jul. de 2015

My husband and I recently purchased a 2016 Honda Pilot. This is easier said then done considering there are very few in inventory right now. Matt and Paul were the two salesman we worked with. They were courtious, professional and worked extremely hard to find the exact vehicle that I wanted. Eventually locating it at another dealership and driving it to theirs. I would highly recommend Coggan Honda Saint Augustine and Matt and Paul to anyone.

Hagley14

25 de jul. de 2015

All the staff were very helpful and knowledgable about their products. No haggling. Felt like I got a good deal on my trade in and would recommend.

Mitch L

22 de jul. de 2015

First time at Coggin Honda of St. Augustine. Purchased 4 new tires and had a wheel alignment. My service representative Angela was great: friendly, courteous, took time to listen and explain, very customer-service oriented. The service waiting area had plenty of comfortable seating with complimentary snacks and coffee. Tires were mounted & balanced and alignment completed the same time Angela indicated beforehand how long it would likely take to complete. Price charged was fair and competitive from what I researched before bringing to Coggin. Will definitely return. Kudos to Angela and the service department team.

Matt&melissa

16 de jul. de 2015

see above for review.Matt coulter helped us make a decision on which car to lease and was helpful and friendly. He promised us 2 cupcakes for the sweet deal! Melissa in service is a customer relations superstar.

brg01

15 de jul. de 2015

When we went in to Coggin Honda to buy a used car for out daughter,Matthew and Jim really went above and beyond to help us. They listened to what we wanted and sure delivered. We bought aa beautiful Honda fit and couldn't be happier. I would recommend these two gentlemen to anyone buying a car.....meow.Thanks guys,Brian and Felice

Evelyn Buchardt

14 de jul. de 2015

Hi to everyone at Coggin, I would hereby like to express my sincere and heartfelt gratitude to Coggin Honda of St. Augustine and especially Matt Coulter for making my recent used vehicle purchase by far the best one I have ever had. We rather dreaded the thought of having to search for and most likely not find a truly good used car. Initially we were interested in a used, but very nice sporty Saturn that Coggin had just received as a trade in, but upon further and detailed inspection Matt advised us not to purchase it. As it turns out it apparently had a head gasket leak. Wow. (Now there is someone who is honest and trustworthy and who has completely restored my faith in the car business.) It gets even better... Then Matt presented us with a beautiful, used but like new, Saturn SUV that upon inspection had no major issues. It looks, smells and handles great, and at a such a wonderfully low price. He gave us an awesome deal! Wow. And it didn't stop there.. It really blew us away when we were told that the front brakes and rotors were fixed/ replaced, just for us. Wow again! As if we didn't already then feel that Matt is awesome and that the SUV is great, he then had the SUV detailed inside and out, and so my new (barely used, it seems) SUV has been a real joy to drive home. Everyday I find myself looking for excuses just to keep driving it, haha.Thank you so much for everything Matt. I really hope your boss appreciates you as the great asset to Coggin that you truly are, and I look forward to coming to see you next time.. I believe my son will be needing another car in 6 months to a year. In the mean time I will recommend YOU, at Coggin, highly to anyone and everyone we meet and talk cars with. Please also say 'Hello & Thank you' from us to your very personable colleague, George (?!), who took care of the purchase part. You are a wonderful (sales) person, Matt and a great guy! I love that you rescued your dog from the street! Again, thank you so much for everything. (And thanks for the delicious cup cakes..) ;) Evelyn Buchardt & Brendan Anderson

Dan Pressly

14 de jul. de 2015

Hesitation turned out to be using my left foot on the brake and right foot on gas at same time. This caused a momentary stalling. The the mechanic noted my driving habit and helped me correct it I had knee replacement surgery 7 weeks ago and the two feet method relived the pain of lifting the right foot from the gas pedal to the brake pedal.

Lynda

10 de jul. de 2015

I always make my service appointment with Carl Simon and he provides consistently good Information about what I need. He and the entire Coggin Honda are very courteous and the waiting area is very pleasant and comfortable.

Hmwinsco

9 de jul. de 2015

Wesley Dyer was awesome and so helpful!! Came in for an oil change and alignment, not knowing that my tires were about to fall apart! Wesley helped me find the best deal for my situation. THANKS!

MATTY6789

9 de jul. de 2015

These gentlemen went above and beyond, providing premier service, all-around just the best environment I've ever had purchasing a vehicle! Will definitely return because of these two!

darchie1018

3 de jul. de 2015

If your looking to purchase a car in Jacksonville area, please consider taking a short ride to Coggin Honda of St Augustine and see Mike Bowman. This guy knows the car selling business! Mike went well beyond what was expected. I highly recommend using Mike when your looking to Purchase your next car. Between Mike (Car Sales) and Tim (In financing) I can truly say this was one the best experience I have ever had when buying a car!

Regrasc

3 de jul. de 2015

I usually don't bring my Honda into a dealership for service due to bad experiences with a different brand. Well, today made me a new loyal customer of Coggin St. Augustine. Wonderful and professional service from start to finish. Easy to deal with and a great experience!!

Willisfam

29 de jun. de 2015

This by far the the best experience my husband and I have ever had at a car dealership! From start to finish it was the best service. We were actually treated like people instead of a number! We weren't forced into anything we didn't want. Our sales rep James Paul was very polite, patient and made us feel right at home. If I could give this place a ten I would! Not mention we absolutely love our used Charger!!!!!! So if you are looking for a car and great customer service Go see for yourself you will not be disappointed!!! Sincerely, Willis family!

vjrrpea

29 de jun. de 2015

We bought a 2012 prius in a very hectic time for us. I was very clear that I wanted another Prius as I had two of them both with over 300000 miles on them when I got rid of them. I had not thought about a station wagon and was going to get the hatchback but when I was buying an FJ and it had not come from the other dealership at that time; Ryan the sales person gave us this one to drive and we ended up liking it a lot and bought it. He was able to help us negotiate a great deal and was very professional Everyone we dealt with at Coggin Honda was very professional and not real aggressive especially Ryan Our salesperson. He was very patient and kind with us as was his manger. It was a very good experience.

kcooper

28 de jun. de 2015

Matthew was great. Didn't oversell and was very quick. Changed my mind and purchased a truck instead of a small car. Had truck ready when I picked it uo.

toby330

26 de jun. de 2015

I have dealt with a lot of car salesmen 25 years I have been driving, but none were as good and straight forward as Mike. He knew I was working on a budget and didn't have much in the way of a down payment, but yet he found me a great car for the right price. The lines of communication were always open and he is as friendly of a guy as you will find. I will definitely be back to see him again. Thanks for all you did for me.

Kimhairstylist

25 de jun. de 2015

My experience I had with Coggin Honda St. Augustine was awesome. Our first experience at this dealership went better than I ever expected. Our salesman was exceptional in making our purchase a good experience. Mike Bowman was the salesman that I dealt with. Our communication went well from the very first phone call. Thank you very much for being so prompt and answering all questions quickly and honestly. I never felt pressured and felt their willingness to please me, a customer was good.im very satisfied.

RetiredCopsRule

25 de jun. de 2015

Ok, so you know how car salesman have always had this reputation of back and forth, good guy, bad guy? Yea, well to a certain extent, it's the nature of that beast, however, if you were to ask me....the "go to guy " for a new or used car is Ryan Hurewitz of Coggin Honda ( St. Augustine, Fla ).Coggin was recommended by a fellow retired Police Officer, so that being said, it ranked them ahead of the curve for me. I went to just check pricing and "Booyah", Ryan's enthusiasm, energy, product knowledge and friendly charisma just made one feel excited about diving right in. Don't get me wrong, they aren't giving cars away and they do employ certain customer motivators, but if you allow Ryan to do his "thing", he will leave no stone unturned and do whatever possible to hit your number! But do your homework, first!Listen, it doesn't cost a dime to check it out...but if you want to save yourself a bunch of time, trouble and aggravation...start with Coggin Honda and ask for Ryan. Tell em they are the car dealer choice of at least 2 retired Cops!Let's Be careful out there,Russell B. Woodruff

stalcup

24 de jun. de 2015

I was in the market for a Honda Accord Sport and when I went to the dealer ship I was met by Ryan Hurewitz as he was walking out the door heading home for the night. He asked if I needed help and I told him I was interested in looking at a car and he gladly stayed to help me. He was great through out the whole process. He did not pressure me at all. He was very knowledgeable and answered all my questions. He even gave me some cupcakes after the sale, all the years I been buying cars that was the first time a sales man gave me anything. I would definitely recommend Ryan he even followed up the next day asking how I was enjoying my new ride. Goerge the finance manager was great too. He helped me find the perfect warranty plan and was very helpful throughout the whole process. I definitely recommend them and I told all my family and friends.

tellicodavis

24 de jun. de 2015

I was in St Aug on vacation when the door stopped working on my minivan. I was nervous about spending a lot of money while out of town since it would be tough to do a return visit to deal with any lingering post repair issues. So I communicated by issue and my concern to Angela. She put a max spend limit on the ticket and then talked me through my options on the work being done. when I had trouble producing proof of insurance, she handed me her personal cell phone to call my insurer. It was a busy day at the service desk lobby but she didn't forget me. She arranged a (paid) loaner car, kept me appraised of the progress on the repair, and simply went above the call of duty in providing excellent customer service.The dealership provided a quality repair job under budget and even threw in some gratis repairs. I was blown away by the whole experience.

EWSJR33

24 de jun. de 2015

Ryan was quick to assess my preferences and dislikes and quickly responded with a Silver SI Civic thatmet my preferences. The finalization of the deal took some time, but I was satisfied with the finalpricing. Only complaint was the constant pitch for all kinds of warranty, etc. extensions by a very competent Mr. Luciano. All in all - a very satisfying experience

Cyan555

20 de jun. de 2015

I had my 2013 Honda Fit for car service on a Saturday when my cousin told me about Memorial Day promotions on all the new 2015 cars. In a flash, I thought about trading in my 2 yr. old fit with the new model. I talked with Ryan, he was really helpful and most of all very patient in dealing with my questions and concerns regarding trading in my car. He gave me options which I can decide to choose from payments and features of different 2015 fit model. For me, Honda Fit LX 2015 was the best, it has everything I wanted with no down payment. Got the price, came back on Memorial Day and traded in my car. It was a day to remember indeed!

Karhmust

19 de jun. de 2015

Needed a new car wanted to get it done quick. Matt was very helpful done in 2 hours. Bought a Honda CRV. My seventh Honda automobile.

victoria

18 de jun. de 2015

It was a great experience when I bought the FJ Toyota cruiser from the sales person - Ryan Hurewitz. MY dream car was the FJ Toyota cruiser and I was on my way on a mon eve after work to buy one at another dealership, I had looked at but it was tan and I wasn't thrilled about the color and he was able to locate a blue one with less mileage and get it transferred from Tampa to ST Augustine and arranged for me to have a rental while they were Looking and put me in a prius which I was already used to so that was geat. I had driven one since 2001. He was able to get a great trade in for my husbands 94 Toyota Station wagon- we didn't have to argue with Coggin at All re: it so it ended up costing less with the trade in than I would have at the other dealership and I loved the color. He was very patient and kept me apprised daily of the progress with getting it shipped over. He was never pushy and was just really great to deal with as was the manager of Sales- Patrick and the finance personTim. When I came to buy the FJ I was on a time crunch and they all worked very hard to get us out of there on time for our next engagement and we made it just in time. I would go back to Coggin for sure, Also there were some minor mechanical problems with the FJ when I had my mechanic take a look at it and I told them about it and they had me bring it back in and they ordered the parts and fixed it in a timely manner and did not charge me anything. Ryan never told me anything that wasn't true , he always kept his word which was so nice when trying to buy a car. He is a great salesperson and is a great asset to Coggin.

Ant123

16 de jun. de 2015

Great experience had a awesome salesperson Michael Bowman who was dedicated to find me exactly what I wanted and worked it out to get me a awesome deal will refer him to anyone!

CHERYL2006

16 de jun. de 2015

I WAS WORRIED ABOUT MY FRONT TIRE. I THOUGHT IT HAD A LEAK. ANGELA HARDIE WAS BY ADVISOR. SHE & THE DEALERSHIP WERE GREAT. THEY CHECKED MY TIRE UP ON THE RACK AND GAVE ME A ALL CLEAR REPORT. EVEN OFFERED TO WASH MY CAR. MY GRANDSON AND I HAD A FREE TREAT & HE PLAYED IN THE KID ZONE WHILE WE WAITED. SHE KEPT ME INFORMED. THIS WAS NOT MY FIRST VISIT. EVERY TIME IS A GOOD EXPERIENCE.

AmberLynn

16 de jun. de 2015

Daniel was flexible with scheduling around my busy lifestyle. He worked with me to find my dream car by trading with another dealership and even had my accessories installed ahead of time. It was custom service and he always followed through.

hsweda

13 de jun. de 2015

Angel and St Aug Honda great people and dealership. Highly recommended. We bought two cars from James and have been treated like friends the entire time. Now dealing with service and we are treated the same plus the entire staff are good people.

staugirl

11 de jun. de 2015

The people working at the dealership are a joy. Very comfortable area to hang out while waiting for repairs. Everyone is informative. Angel was very good and informative.

georgestockley

11 de jun. de 2015

I got a recall notice on my 2005 Pilot and immediately called this Dealership for an appointment. I got a date and time to bring my car in and repairs were made promptly. Estimated time for service was 2hrsand was completed in 1:45hrs, While at this dealership I was treated like a guest. All employees were polite and courteous. Waiting room was clean and comfortable. Snacks, water and coffee was available.If I need repairs or services for my Pilot in the future this is where I will take it. I'm tough old man and I'm hard to please, but this dealership git 5 stars from me for service being completed in a timely manor and the comfortable place to wait in while my car was worked on. I must thank Service Writer Angela Hardie for her pleasant attitude and informative conversation along the way.

commander

10 de jun. de 2015

A routine service. Angela gave me an appointment time and when I arrived a few minutes early the Service Department was ready to work on my car. As Angela had not arrived for her shift another service representative immediately took charge and checked in my car for service. Throughout the process, I was kept informed of the progress of the service and given an estimate of when the car would be ready. When I received the car after service, it had been cleaned in addition to the service. All in all, it was an enjoyable experience conducted professionally and efficiently. This is one of the most professional Service Departments with which I have dealt.

LisaAnn

9 de jun. de 2015

Thanks to Matt for taking care of us. Buying my daughter's first car couldn't have been any easier. We appreciate the staff's time, the water on a hot day of shopping, and the cupcakes after the sale. ;)

Bonnie816

9 de jun. de 2015

from start to finish I had an amazing experience thanks to Angela who warmly greeted me and Kyle who went the extra mile on inspecting my car for a trip I'm taking. They kept me comfortable, informed, & most of all made me feel cared for. I will definitely be back and refuse to go anywhere else for my service needs!!!

Jnyberg52

9 de jun. de 2015

Ryan was really nice and eager to help. He actually listened to some of the concerns we had and really worked with us. George did my paperwork and he was very friendly and honest. He went out of his way to make us feel comfortable. I feel like I made the right choice coming to honda coggin of st.augustine, even though I bought a ford! :)

UPSPOSITIVEPOINT

9 de jun. de 2015

Michael Bowman not only found the exact used Honda Civic that I was looking for, he put me,....ME,....with no previous credit history , into it!!! A job well done. Michael is a SHINING EXAMPLE of Honda EXCELLENCE. Thank you all for making my day! Since my original comments I have learned the name of the most efficient finance man in the industry, for without him, Michael Bowman and I would not have reached these heights!! Thanks to both of you!

Happy with my Honda!

4 de jun. de 2015

I enjoyed my shopping experience at Coggin Honda. Ryan Hurewitz and Paul were very pleasant and personable to deal with. I didn't feel pressured by them at all and they were very willing to help me find the right fit for me.

Roro123

4 de jun. de 2015

Ryan can't say enough you a are the best, Honda is lucky to have you, you are an assent to Honda you answered all my questions, love my new 2016 hrv it is wonderful.Thank you so much Mrs.rose Ann smith

smilee96

1 de jun. de 2015

I took my mom here to find her a "new" used vehicle. I had seen an older Honda Odyssey with low miles online, so we decided to make the ride from Orange Park to St. Augustine to take a look at it. She and my dad are both disabled and on a very limited income, so we needed something affordable, yet dependable. We were greeted by Mike Bowman. We told him what we needed and where we needed the payments to be. He let us know that the vehicle we came to look at wouldn't be able to be financed long enough to get our payments where we needed them (which I already sort of suspected may end up being the case given the van's age). He then said he had a few that he thought would work and went to drive one up. He showed us a 2007 Kia Sedona with just a little over 100K miles. Even though it had not yet been detailed, it was immaculate. It had remote controlled sliding doors and back hatch, which was really beneficial to my mom, since she has had one of her legs amputated and is in a wheelchair. We took it for a test drive and mom loved it. While we were on the test drive, I asked Mike "what is the asking price on this" and he said, I'm not even worried about that, if she likes it, we'll make it work." "Okay," I thought, "we'll see."We got back to the dealership, mom said if we could make it work, she would love it, so off he went to talk to the manager. He came back and said "How's $229 a month sound?" (which was lower than our target price BTW) mom said "Great!" and he said, "Congratulations!" I'll get the paperwork going." Having been a part of a lot of car purchases in my life, and used to the haggling and back and forth, I said, "Wait, that's it!?" and to my surprise, it was. It even included a 1 year warranty, which is very uncommon with used vehicles, without paying an exorbitant price for an extended warranty.All and all we were very pleased with the service we received at Coggin of St. Augustine. I appreciated them not trying to do the "hard sale" and try to get my mom to buy something she couldn't afford and wasting our time. Mike treated us like old friends and I will gladly drive the extra miles to see him for future car purchases. Thanks a million!

Mpk7441

30 de may. de 2015

Everyone hates to buy a car, often for good reason. If more dealers acted like Coggin Honda in St. Augustine then people's attitudes would change quickly. The experience could not have been more pleasant and painless. My Sales Rep, Ryan Hurewitz, even though a Gator Fan, treated this Dawg Fan with respect and fairness. He was very knowledgeable about every feature of the 2015 Odyssey I purchased. I never felt any pressure or insincerity. I simply told him what I was looking for and he gave me several optionsThe Sales Manager and Finance Manager were the same way. No pressure from anybody. I highly recommend this dealership and Ryan.

Hippyboi24

30 de may. de 2015

I'd been happy with my Audi and my dealership for 5 years. Still was. Good guys. I had agreed to a deal on an Audi A3, including trading in my TT and sent the package to my mechanic. He said " You got a good deal, but go look at the Honda Accord before you sign. Nice clean dealership. It was near the end of the day, but we met Ryan and he never watched the clock. Showed him my Audi deal and said " So, try to sell me a Honda " We drove home in a loaner and now own an Accord. " Most important to me, Ryan patiently showed us all the elements of the car we needed to get on a road trip the next day.Being honest,after Ryan left and we went to financing, I wasn't really impressed with their add on packages "sale": ie interior / exterior protection, prepaid maintenance package, etc. I am a statistician and the numbers didn't mesh and everybody got a little upset as I explained my thoughts, but hey I had the ability to turn them down.Two days later we are at the gym and I try to open an Acura by mistake. Then my wife says that white one over there looks like ours too. It was a BMW. So forget the labels and get a Honda. Tell Ryan Mitch sent you. Haha.

captainlarrykety

27 de may. de 2015

A few months ago I leased a 2015 Honda Civic. I had not taken in to account that the drivers seat did not have electronic controls allowing for adjusting back support. I have a bad back and came into the dealership to speak with my salesman Mike Bowman to see if their was a possibility in making a change. Mike took the time to bring in management to take the time to review any and all options. They came up with choices allowing me to get out of my lease early and into purchasing a Honda Accord with no additional money down. Great job guys, and Mike thank you very much.

Becca

26 de may. de 2015

For the second time in 3 months, my husband and I had an exemplary experience with our salesman, Ryan. He was honest, patient, and extremely helpful through the entire process & we would happily recommend him to any friend or family member. His pleasure in our purchase & satisfaction with our vehicle was clearly genuine & we hope others will consider asking for him when considering a vehicle purchase.

Okie143

26 de may. de 2015

We came from out of town for an oil change and wish we had this friendly , efficient and clean dealership at home. What a joy to have had the pleasure of coming to this dealership. Ryne Clingerman was our service advisor and he could not have been more accommodating.We would highly recommend this dealership. Would rate this dealership on a scale of 1-10 as a 12 plus plus.

Danielw

26 de may. de 2015

I've been shopping for a few months now and this dealership exceeded all of my expectations. I really didn't expect much when I drove in to browse but ended up leaving with a great vehicle with a very fair price. Mike Bowman & George were excellent and I'd feel comfortable recommending them to anyone. From all the dealerships I've dealt with many dealerships over the last few months & they are hands down the best. These guys are a great asset for the Coggin organization. Thanks for all of your hard work.

Momof3

25 de may. de 2015

I had been thinking of trading in my 2010 Honda Fit for a while. Salesman Mike Bowman reached out to me and I decided it was time to do it IF I could also trade in my Mother's old Cadillac. Mike took both cars. I got a fair trade in allowance and a great price on a new 2015 Fit! Everyone was pleasant and I felt no pressure to rush and make a deal. This is a great dealership. Mike Bowman is a great salesman to work with and the Honda Fit is the perfect car for me. Thanks Mike!

Laresha G.

24 de may. de 2015

I'm a first time customer on a used car on May 20,2015 i was lied to pressured into a deal i was told one thing never gotten it i took the car back i was told by Mrs . George you can't bring this car back it you're do not bring it back Mr . George have lied to me to make a sale oh my that's just the have with him i had to go up there at Honda to talk with someone about him this is my 5 day I'm a first time buyer not happy how they did me for two Mr . George was rude mean and nasty on the phone with me i can go on but it's to much to write anyways please purchase your car at Honda somewhere else Jacksonville Fl hopefully it better customer service i will be going to someone High about my experience

dija

24 de may. de 2015

I had an amazing experience at Honda dealership in St Augustine. I bought new HR-V 2016 , I like it. Excellent customer service.Thanks to Matthew coulter.

Odyssey

21 de may. de 2015

Angel come to me right away when I came in for a maintanence visit. She was prompt and always explaining what was going on with the vehicle.

Brian

20 de may. de 2015

Bought a used 370z that was in near perfect condition and I couldn't be happier with the car or the buying experience at Coggin. The salesman "Chip" showed a good mix of professionalism and friendliness, and didn't put too much pressure on me. He and the finance managers worked up a great deal for me and made the negotiation process painless. I love my car and I definitely recommend buying at Coggin...oh yea and ask for Chip!

Cina

20 de may. de 2015

Out of all the dealerships i went to in search of a car. Coggin honda of st aug. Was by far the best experience. Got an amazing deal as well

jlavangie67

20 de may. de 2015

Matt Coulter took very good care of us from start to finish. Matt Coulter took very good care of us from start to finish. Thanks.

Jare7322

20 de may. de 2015

This is our first experience at Coggin Honda of St Augustine. My husband and I just looking for affordable car when Mr. Ryan Hurewitz appears with his professional and friendly manners to help us. Mr. Hurewitz took the time necessary to explain us all the questions about Honda's Leasing Program.Also with his patiente to show us the best cars options, finally we are happy with our new car Honda Civic according with our budget. Thanks to all people in Coggin Honda, excellente service.

Nurse Joy Crv

19 de may. de 2015

Hi you all serviced my Crv for the 2nd time . Again not enough good things can I say . Your courteous, professional and efficient. Complete strangers live my black Crv and I can't say enough good things about Allison in sales . Credit manager and now more than impressed with your service department. I tell anyone who'll listen how happy I am . I was hesitant to leave a Ford product after 49 years. No looking back now.

judypoodle

19 de may. de 2015

People make the difference & Wes Dyer the Service Manager makes the difference that instills trust and competence. My older Honda has needed some major repairs and even though the costs have been significant Wes has been right on with diagnosing the problem.Thank You Wes...you make a bad situation better.Judy Garbutt

jumba98

19 de may. de 2015

Purchased a new Civic with the help of Ryan Hurewitz. Ryan did an outstanding job explaining the different features of the vehicle and did a tremendous job negotiating the final price. Tim in finance was a pleasure to work with as well. Outstanding job guys!

fcoll9123

19 de may. de 2015

I came in for an oil change last week. The customer service was excellent. Chhivon Vey was very helpful and informative. The service was quick and easy. I've dealt with Chhivon before and he has always been polite and very helpful. My experience at Coggin was trouble free and the service was very efficient. I will surely be back soon.

cv10pin

19 de may. de 2015

I recently purchased my 5th Honda from this dealership. Ryan Hurewitz did an outstanding job during the process of locating the exact vehicle we wanted. Ryan was friendly and made the purchase enjoyable. I consider him an outstanding representative of this dealership. Charlie Vespa

paulcoxflorida

19 de may. de 2015

Excellent helpful service from Matthew Coulter. Made decision to buy or lease more clear cut. The whole process was much less painful and much shorter than normal. Switched from 2012 Odyssey to 2015 Accord for economy and because van no longer need for transporting children or stuff.Overall a very satisfactory experience. This is the second time I've used this dealership, but it will not be the last.

Quintcey

17 de may. de 2015

Purchasing my car through Coggin Honda of St. Augustine was a great experience. I was helped immediately and was in the car I was looking at within ten minutes of being at the dealership. The workers were all very nice and incredibly helpful at getting me a great deal on my car. I would go there again in the future and recommend it to anyone else looking for a vehicle.

boye

14 de may. de 2015

My visit for regular servicing was extremely good. They took me in quickly, no several-days wait. The car was serviced carefully and they washed the outside and vacuumed the inside. My attendant, Ryne Clingerman, was attentive and helpful, answered all my questions. There was a special on for servicing, so my bill was extremely reasonable, too.

tiffany reynolds

14 de may. de 2015

Matthew Coulter was absolutely amazing! He made this experience not only easy but worth every minute. I am more than satisfied with my beautiful car and the fabulous customer service I recieved! I would and do recommend this dealership, Matt imparticular, to anyone looking for a new automobile!

allen8158

12 de may. de 2015

First off, I have been a loyal Honda owner since 1990 ( 25 years!) , I have received service beyond reproach time and time again, with Honda dealerships in NY, NJ,vPA, and now 25 years later and retired in Florida, namely Coggin Honda in Saint Augustine!. I recently purchased a 2014 Jeep Cherokee, nice enough Auto but realized it did not meet my standards and what Honda always puts out and subsequently came to my senses and through Salesman Matthew Coulter of Coggin Honda, he was able to work out my deal and I was able to purchase a 2014 Honda CR-V that is beyond expectations! George Luciano of Finance worked diligently in getting me a terrific rate and the entire team at Coggin treated me royally. Honda should be quite proud to have the expertise and professional staff at Saint Augustine, I know confidently I am able to time and time again, bring my Honda in for service and leave with a smile on my face that from Salesman Matthew Coulter on down, they truly care about customer service. I Thank you all and couldn't be more satisfied to be back in the Honda Family once again...

Bear 123

12 de may. de 2015

Angel Hardie was excellent in giving 100 per cent service. Wonderful experience. Timely and quick. Very courteous! Very friendly and reported back as to progress.

cfm61pat

12 de may. de 2015

Called the day before to make an appointment, and the following day the service advisor, Chhivon Vey, was ready for me. Test drive promptly found the problem and the repair was made in less than two hours (one hour less time than expected). Car was clean when returned to me, and I was on my way. No hassle, no problem. Just the way I like it.

kathy123

12 de may. de 2015

Angel Hardie was the service writer for recent window tinting of Honda Accord. She was friendly, sent service reminder and called when the service was complete.

Allen

12 de may. de 2015

Matthew Coulter at Coggin Honda contacted me on a Saturday with a deal he felt would suit my needs after a brief chat we had on Friday, Sunday, we met again, and by Monday off I drove with a beautiful 2014 Honda CR-V! George Luciano of Finance was efficient and explained all the paperwork well, I am a loyal 25 year Honda owner who moved to Saint Augustine 2 years ago with my wife and so, so happy to have all at Coggin Honda as our team! Many Thanks and appreciate the professional service.

martyw8

11 de may. de 2015

Buying a used car was a pleasure at Coggin Honda St Augustine. Joe Zimmerman in sales was very friendly and knowledgeable. I had a slight problem with the lights on the car. The service department took care of it right away.

eg32164

11 de may. de 2015

Arrived for a regular scheduled oil change. Appointment scheduling was prompt. Was greeted at service area promptly and was quickly informed of what was to be done. A short while later, my Service writer, Angel Hardie, gave be a breakdown of service review and I proceeded to have service done.Overall time of service was good and plenty of refreshments to keep me happy. Definitely recommend this dealer to others.

Maureen McKerracher

11 de may. de 2015

My recent trip to the Honda Service Department was exceptional. Quite truthfully, whenever Carl Simon (Service Advisor) and Robert Rocheville (Mechanic) help me with my car repairs, they never fail to disappoint. This visit was no exception. Being in the automotive business for several years, I have a sharp eye for above board service. In this regard Carl and Robert, are top notch. I trust my Honda completely in their hands!

jmc2015

7 de may. de 2015

Unbeatable price with warm informative sales rep, Tom Bomar who had cars waiting for our inspection and test drive. We did online research beforehand and went in with knowledge of base price and add on costs, a competitive price from other dealer, financing already arranged and decision of no extended or warranties. Tom and management respected our research and negotiated an incredible price in short order. Only caveat - George in financing did an overly aggressive sell on extended warranties. Small price to pay for an incredible deal on a wonderful car. We will definitely buy our next car at Coggin with Tom Bomar as our rep!

janet123

4 de may. de 2015

Last week, my wife and I went to your dealership to check out a vehicle we had seen on Craigslist. It was what we we looking for.We had contacted Ryan H. by phone and made an appointment to see him. He was waiting for us when we arrived. He showed us the vehicle and was able to answer many of our questions.We decided to buy the vehicle--a Volkswagon Eurovan. He patiently led us through all of the paperwork. God Bless the lawyers who are responsible for the myriad papers involved. We then met with Ethan to take care of financing. Again, it was a pleasant experience. And again voluminous paperwork.All in all, we feel that Ryan is a credit to your organization and we would recommend contacting him to acquaintances who are searching for an automobileFeel free to contact us if your require additional information'Sincerely,Dr. and Mrs. James V. Swanson

Bala

4 de may. de 2015

We went to other honda dealer to buy Honda Odyssey on 5/1/2015 morning, but the experience was very bitter. Then one of my family friend suggested me to try in Coggin Honda of St. Augustine. The total experience was very pleasant and they are very friendly. Though we couldn't get our target price, but still we are very much satisifed. Mr Michael Bowman and the team did a great job. I would strongly recomment this dealer to all of my friends and families.

beachlady

4 de may. de 2015

I have a 10 year old Honda Odyssey with 160,000 miles on it, so I do expect to need some service. After moving to St. Augustine from the Jacksonville area last year I took my Odyssey to Coggin Honda St. Augustine for service. I have had it there 3 times total in the last year. Twice I took it for an oil change and general check, and once because of a vibration problem that turned out to be a tire problem. Each time that I took it in they came to me with over $1000 in additional repairs that they insisted were needed. Each time I have required shuttle service to take me home until the repair was completed. This last time was the worst. The guy called me to tell me that the service was done and that he would contact the shuttle driver. After 1 hour I called him back, got only his voice mail, he didn't call back. After 45 more minutes I called the general service department number only to be disconnected. After finally reaching them I was told that "my service advisor" would call me back. By the time he called me back all of the shuttle drivers had gone home. He did send the parts guy to pick me up since I told him that I needed my car for work the next day. Since the last time was the only time that I refused most of their expensive suggested repairs, I think he just forgot about me and my small $268 repair. Evidently if I don't spend at least $1000 in service, I am not worth their help. Also, I have never had the same service advisor more than once. I guess they don't stay around long here. The service work itself seems adequate but I have changed my mind about purchasing a Honda CR-V in the future because this is the service department I would be stuck with. I am thinking that I would buy a new vehicle in the next year and the CR-V was on my short list of 3 vehicles to consider. I don't think that I would consider it now no matter what.

MsJay38

3 de may. de 2015

I went to Coggin Honda at St. Augustine because I got an email saying I had been pre-approved. Well at first I thought it was a scam so I called. So I set an appointment to cone and check it out and see what they say. The whole time I was thinking please God don't let this be fake. Matthew took really good care of me. I told him what I could afford and what I needed. Y'all they even took my car as a trade in and y'all I didn't think that was possible. Matthew Coulter. He was so concerned about me and my daughter after he drove my old car he said I'm on a mission I am not letting in your car it's not safe. He got me into an awesome car we love it. I can't forget the Finance department George was awesome. I will tell anyone Go to Coggin Honda at St. Augustine. I know I will everyone was so nice and helpful. IT'S WAS AN AWESOME EXPERIENCE!!!!

vegasjim13

1 de may. de 2015

My salesman, Tom Bomar, did a fantastic job for us !!!We just took delivery of our second, brand new 2015 Honda in just two months!!The first one was a 2015 CRV Touring Edition, Copper Sunset Pearl on February 28thTom and I ordered the rare vehicle ( only one like it in Florida so far ) back in October 2014It took Tom's persistence to have the factory finally build the vehicle for us and ultimately ship it to Coggin Honda We traded in a 2009 CRV with 166,000 trouble free miles on it ( bought new from Coggin )Love the new one!!! 18 inch wheels, power lift gate , Navigation, black leather, great MPG, etc, etc2nd vehicle ( just picked up April 30th ) is a 2015 Civic EXL Turned in my Cadillac SRX early on its lease to Coggin for the CivicBoth deals were very fair. These are the third and fourth Hondas for us from Coggin. We moved to St Augustine in June 2006Highly recommend Tom Bomar and his "team" at Coggin Honda in St Augustine

jumba98

30 de abr. de 2015

My wife really wanted an CRV. Ryan met us in the lot, showed us the model we were interested in. Didn't have the color my wife wanted, Ryan found the color in Jacksonville, drove right up there and dropped the CRV to our house. Really exceptional customer service!

smennare71

27 de abr. de 2015

I was shopping around online for the car that I wanted. I started chatting with Cliff online to see if the Hyundai Sonata was still available. He told me that I could meet with Matthew Coulter the next day after work. Everyone was really nice and Matthew was really helpful. We got there at 7 but was still able to close the deal fairly quick.

beachblond

23 de abr. de 2015

I used the internet to determine what make and model I wanted and tried to get some indication as to what I should pay. Ryan looked at my printouts and after asking a few questions seemed to understand exactly what my requirements were. He quickly provided a purchase agreement that I considered very satisfactory. Due to Ryan and George I've completely revised my opinion of car dealerships. In the past I have dreaded buying a car and having to "negotiate" a fair price. Ryan was super - he made me feel very comfortable, providing no pressure.

slm47

20 de abr. de 2015

I was "shopping" for a small SUV. I was unsure if I wanted to buy new or preowned, or lease one. I started my internet research Saturday night and while I was typing, Mike Bowman from Coggin Honda contacted me! Scary to be typing inquiries and have the phone ring regarding my search. We made an appointment to meet Sunday at noon. Interestingly enough I had planned to start with the Honda CRV based on many friend's in-put and because it had decent all around ratings, so his call was perfectly timed. Mike is a wonderful guy, very personable and extremely knowledgeable about Hondas and customer service. He picked out the perfect car for me right off the bat! He listened and understood just what was important to me in a vehicle. I was determined to "shop around" but never got the chance. There was no need. The car was perfect and Mike worked very hard to ensure that I was comfortable with the deal. My whole experience with Coggin Honda of St Augustine was excellent from beginning to end!

Imed

14 de abr. de 2015

I own Acura TL, usually I go to Jacksonville for service, but it's to far from my home ( about 65 miles). Yesterday I decided to use Coggin Honda of St. Augustine ( about 25 miles from my home). The service was great: fast, professional, they explained everything what was done with my car. I decided that next time I'll go to them again and will recommend all my friends this facility.

Darryl B.Hall

14 de abr. de 2015

I believe that chip did everything in his power find me a truck.he took the time out to talk to me day and night until he found my truck that is why .I would say chip is the man I will recommend all my friends an associate to chip.thanks again for everything keep up the good work.

Louise Bowman

11 de abr. de 2015

My husband and I decided that it was time to get a larger, more spacious vehicle than our FIT. We had purchased a CRV in 2003 (which is still on the road) and the 2009 FIT (during Cash for Clunkers) at the same dealership. We love the service department. And Honda. I looked up Odysseys on line to read about them. In that process I checked a box about contact. The next part is Magic! The salesperson who contacted us had the same last name we have. Mike Bowman. When we met with him my husband and he discussed backgrounds and we are sure they are related. You know like 5 or 6 generations ago. We had a great time with him. Friendly and funny. And very knowledgable about the vehicles. He discuss with us types of vans and what we wanted. We took a drive and talked about all the bells and whistles. We did not like the color -- too dark for Florida sun so he found up a silver one. It is beautiful. After the loan was completed and the van was detailed, Mikey went over more electronics, loaded our cell phone information. He encouraged us to come back with a list of questions about what we did not understand. We will be happy to visit with him again. Mike is a superior salesman and you can tell that he loves his job. This was absolutely the most wonderful experience we will ever have buying a car. And we have a new relative and friend.

measterling

9 de abr. de 2015

Thank you for helping me with my transmission problems. The employees who helped me was very knowledgeable and friendly. I pulled in and was out in a short period of time.

FiredUp

9 de abr. de 2015

Wes was very polite and helpful.It took the dealership a long, long time to get the air bag to replace our recalled one due to parts shortage. Only suggestion for improvement - better communication with customers waiting for ordered parts - a periodic call or e-mail that situation was being checked on would have been helpful. Otherwise, good experience overall.

Missy

7 de abr. de 2015

I could not be happier with the car, the price we paid and Allyson Wraggs, our salesperson. She never seemed the least bit annoyed with how long it took me to make a decision, and it took a long time! Her patience, knowledge of the products, and effort to get me the car I wanted at a price I could afford was why we bought from St. Augustine instead of a dealership closer to our home in Jacksonville. Thank you, Allyson, and everybody at Coggin Honda of St. Augustine. We will recommend you to anyone we know looking for a car.

asdfghjkl

7 de abr. de 2015

Bought Honda Fit from Ryan Hurewitz. Would be happy to recommend him to a friend or return when I need another car, yes yes yes

WildBartman

7 de abr. de 2015

I met Ryan eight years ago when I owned my own dealership. Ryan and I have become good friends of the years. Recently my wife and I came from Tallahassee to see Ryan to buy my wife a car and myself a truck. As always, Ryan put our friendship aside to make sure business was handled and my wife was happy. We got a great deal on a car my wife fell in love with. The deal for my truck fell through, at no fault of Ryan or Coggin Honda. All the managers were great and made me feel like I was one of the guys. Thanks again Ryan and Coggin Honda of St. Augustine!WildBartman

Robert W Smith

6 de abr. de 2015

Completed pre travel to Nova Scotia and NO CHARGE. Just awesome Coggin Honda of St Augustine. We will be coming bacd Robert Smith

Heather Kay

4 de abr. de 2015

I have never bought a new car before and Ryan made it very easy and informative. I learned so much and really helped make my decision effortless. Go into it knowing that paperwork is inevitable but all worth it! Love my Honda Fit (was much needed) and very thankful for a great car buying experience.

WSztolyar

4 de abr. de 2015

I had seen a few cars online and called into dealership and set an appointment. JC Caroul and Dave Heimgartner from the word go were true professionals. My husband and I came pre-approved, laid out what we wanted in a car, how we wanted to be treated and they listened intently and brought us in a car from the Ft Pierce location, and it was "the one". When it came down to the financial aspect, I had let them know up front what we were willing to do, and they in turn were just as frank which did not require a bunch of back in forth. It was the best dealership experience I have had! I would recommend JC any day! Additionally, we had our first visit into the service department. Bob Wright our service consultant has taken great care of me and the family. Coggin of St. Augustine has made me a fan.

Bwright

31 de mar. de 2015

We recently were in the market for a new vehicle for our new family. We walked into Honda at about 8pm and stood around for about 7 minutes with no help, we were almost about to leave. Out of nowhere came Matt and he took care of us from the moment we sat down. I walked out of there at 930 with a new car already detailed. He has been nothing but helpful since then and I love my new Honda Fit!

deleokatie

30 de mar. de 2015

I recently purchased a 2010 Volkswagen Golf from the Honda dealership in St Augustine Florida from Ryan Hurewitz . He was only the third car salesmen ive experienced but I must add he was the absolute best. He was very personable yet still efficient . I left with exactly what I wanted with payments I was happy about. I will most certainly be sending people your way. Thank you very much !!

JSkeffington

29 de mar. de 2015

My boyfriend and I recently drove down to St. Augustine from New Hampshire, and had the misfortune of encountering multiple car problems when we arrived. We are both still shocked with how helpful, friendly, and caring everyone at Coggin Honda was. Ryne and both service technicians he was working with on all 3 days that we had to go there (yes you read that correctly) made what should have been a horrible experience, a remarkably pleasant, and surprisingly very affordable one. Thank you for helping save our vacation Ryne and for getting us back on the road in time for school

Kristy 406

26 de mar. de 2015

Ryan went the extra mile to insure I left 100% satisfied. He listened to my request, was patient, honest, understanding, and knowledgable on every level. That is why I even drove from Tallahassee to St.Augustine just to do business exclusively with Ryan. He was successful at helping find just the right car for me. I drove home in a 2014 Honda Civic with gratitude and greatfulness behind my smile. I also appreciate the kind, imformant, and friendly staff at Coggin Honda of St.Augustine. Thank you Ryan for all of your help! I look forward to doing business with you in the future.Kristy Miller

kirby

26 de mar. de 2015

Ryan H, I like to thank you again for your help for getting me what I wanted in a vehicle and price thank all the other great team members that helped .I recommend anyone that is looking for a vehicle to ask for you , YOU ROCK

MJ

23 de mar. de 2015

Had purchased from Coggin Honda in the past and had been very satisfied with the dealership, sales person and service. This time I knew the car I wanted and contacted Daniel Peel to start the process. I sent him all the info so that when I got to the dealership, we were all set to sign papers and get the car. Daniel had the car ready to go when I arrived. Unfortunately, at the last minute I decided to finance a small amount of the purchase price for a short period of time. This is where the hangup occurred. Everything was ready to go, i.e. car gassed, washed, etc. but I had to wait 45 minutes for the paperwork to be printed & signed because they only had two finance people and it was a busy Saturday afternoon. This was exactly what I was trying to avoid. Outside of that glitch, which I recognize was due to my change to do some financing, I have no issues with Coggin, Daniel & I love their Service Department. I could suggest they hire an additional finance person on exceptionally busy days. I will also tell you that I had contacted another dealership who actually came in with a lower price on the car but because they were very aggressive, didn't have the car in stock, and the quote didn't contain all what I considered pertinent information i.e. car model, details included in the price, I decided to pay more and stay with Coggin & Daniel.

Nicki

18 de mar. de 2015

Just wanted to take a few minutes to let you know that Mike Bowman is an awesome asset to your company. The 'stars' I gave this dealership are directly related to my experience with Mike Bowman. His customer service is over and beyond anyone else there. He was very prompt with returning my calls and finding answers to any of my concerns. Although, he was not the first person I dealt with there, he defiantly changed my experience for the better and filled in where others fell short. I wish we had him from the beginning. I've since been in your dealership several times, and just sitting back watching him interact with other customers is amazing. He brings a lighter side to what most people would say is a stressful situation. I hope you are all aware of what a gem of an employee you have with Mike Bowman. I've already referred one customer to him that did purchase a car, and as long as you have Mike employed there, I will continue to send everyone I know looking to purchase a vehicle there to see him.

Leo

16 de mar. de 2015

Thank you Mike for showing the many choices available and helping us settle with the right one. It is more than we expected and between your enthusiasm and great customer service by all, it's a place that we will recommend to our family and friends. Thank you.

Klaus

13 de mar. de 2015

I received in the mail a flyer for a reduced oil and filter change, wheel rotation and balancing and expected Honda to turn me down since I do not drive a Honda, but instead an Infinity 35x. Not only did they honor their offer, but they were also very courteous and gave me an appointment right away. Thanks, guys, great job!

Fred W.

13 de mar. de 2015

Coggin Honda of St. Augustine offers quality service at a fair price. I bought my 2009 Honda Odyssey at this dealership and after 168,000 miles of leisure travel my Honda still performs like a new car thanks to regular maintenance at the dealership. I buy everything for my Honda at Coggin....regular maintenance service, tires, battery, etc. because they stand by their products and service. The staff is friendly, helpful and informative..... I especially appreciate all of the personalized service provided by Carl Simon..... I trust him to guide me with recommendations for the long-term maintenance of my Honda. Coggin Honda gets an "A+" rating from me.

Kristi R

13 de mar. de 2015

Service Adviser Ryne is always excellent. My 2006 Accord has always been serviced at Coggin where it was purchased. Always a great experience.

shaneg86

13 de mar. de 2015

Would like to take the time to thank Mike Bowman for all of his hard work, and running around like a mad-man, to find the perfect car for us. We put him through alot turning down car after car until he found us the perfect 2012 accord with only around 40k miles, in excellent condition. He definitely went above and beyond, working past closing time to suit our needs. Also thanks to the f &i manager George Luciano for hangin in there and going the extra mile to get us where we needed to be, and keeping us laughing all the while. Thanks to everyone!

bmd5133

12 de mar. de 2015

When my 2001 VW Jetta broke down after 284k miles I went to Coggin Honda in search of a pre-owned. Mike went above and beyond my expectations to find me the right car. He worked within my budget and sold me a pristine 2012 Hyundai Sonata SE. He provided a lot of value and it gave me great peace of mind throughout the deal. He even made certain I had the right insurance before leaving the dealership. Finally, when he brought the car around I noticed it was freshly detailed and the gas tank was full. I would recommend Mike and Coggin Honda if St. Augustine to anyone

favoreverymoment

11 de mar. de 2015

Augustine D was the salesman who helped me, which I'm very thankful to! Augustine was extremely helpful, friendly, professional & knowledgeable!! From start to finish he made my car buying experience wonderful! George was also wonderful in finalizing my car purchase! This is the third vehicle I purchased from Coggin Honda, St. Augustine & with great staff like this, I will be back! Thanks again Augustine!!!

Mario Battistini

10 de mar. de 2015

Daniel and George rock them deals at Coggin Honda.

bubvette

9 de mar. de 2015

I aksed the salesman, Ryan Hurewitz, to look out for a Chevy Trailblazer or GMC Envoy. In 5 minutes he responded in email with one at a sister dealer in Ft. Pierce. I told him I would let him know. In the meantime I looked online all over Florida but could not beat the price and condition of his. He had it transported from Ft. Pierce to St. Augustine where I inspected it and bought it. I actually live and came from Gainesvile where this salesman sold me another car 2 years ago. If you want first class customer service go see Ryan. Of course he will find you the right car for you.

Becca

9 de mar. de 2015

From start to finish, our vehicle buying experience with Ryan Hurewitz was outstanding; I contacted Mr. Hurewitz about 7:30 in the morning on Saturday, and within an hour, before the dealership's opening time, he was at the dealership waiting to meet with myself, my 1 year old daughter, and my 15 year old son. When we arrived, Mr. Hurewitz was waiting for us. Delightfully, we also got to meet his 8 year old daughter, who helped affirm to us that Mr. Hurewitz shares the same family values as we do, a point that helped make the entire experience more enjoyable. Because my husband was at work, the negotiating process was entirely up to me, and I am happy to say it wasn't a negotiating process as all; we discussed price and interest rate, and the "haggling" aspect of car buying, which many people dread, was entirely absent from the discussion. We left happy and satisfied. I would strongly recommend Mr. Hurewitz to any individual wanting a stress-free, satisfying, and enjoyable vehicle purchasing experience.

nwaltman

8 de mar. de 2015

Coggin Honda St Augustine has the most professional staff I have encountered. From the sales manager to my sales associate everyone treated us with respect. Ryan Hurewitz, our sales associate, impressed us from the minute we spoke on the phone. His straight forward approach to car buying was refreshing and exactly what we were looking for. He delivered on everything he told us and by far exceeded by sales expectations. Coggin Honda of St Augustine should be proud to have such a valuable associate on their team! We are a Honda family and will definitely buy from Ryan again! Thank you for everything!

ebaldwin1969

6 de mar. de 2015

I drove into the dealership in an old VW Beetle Convertible, half looking over the inventory on the lot while driving around. My Fiance' and I were looking for a truck of some sort. I'm 45 yrs old and have been around the block a time or two. My Dad was in car sales for years. I know the game. I won't even get out of my car unless I see something I'm interested in. I drove in looking for a used truck for around $7k to $10k and about a $200-$250/mo payment. After driving through the lot for only about 2 mins, and before I knew it, Mike had me, not just out of my car, but on the show room floor. Within about the next 10mins he's pulling around a 2011 Honda Ridgeline with aprocx 40k miles on it, $28,000 Vehicle. Within another 10 mins I'm driving it home to show the Fiance'. After some back and forth, we settled on a price and I got out of there with no less than about $470/ mo payment. I can afford it though, is the thing. We only use one car in our household, so I really needed a newer more dependable vehicle.I'm Very pleased. Would recommend Mike to anyone. He has a quick mind. Friendly, enthusiastic, Positive, can-do attitude. He is a textbook example of overcoming objections. Nothing detoured him from putting us in the vehicle.Everyone at the dealership was friendly and helpful. A very nice buying experience that made a somewhat stressful decision and transaction pretty easy. Mike did all the work for me. I didn't have to drag him around and light fires. He has his on fire. David the sales manager was also diligent and polite. Helpful and professional.Thanks for everything Mike and David. And everyone else who supports them.Edward BaldwinSt Aug, FL

matt

5 de mar. de 2015

I would like to thank Mike for his excellent service at Coggin Honda. His no pressure, straight forward approach to the car buying experience was actually quite pleasurable. I was able to tell him want I wanted and my price range over the phone, and by the time I arrived on the lot he had the exact car we were looking for ready for us to test drive. We had a relatively quick back and forth with numbers, and were signing papers within an hour. Again, the no hassle and straight forward, no b.s. approach was greatly appreciated. Thanks--As a side note, my wife suggests that the toys/kids area be cleaned a little better. Kids are dirty and they easily spread germs.

Yourstar

5 de mar. de 2015

Thank you Augustine for helping make my 1st car purchase the best! He was very helpful and is a great salesman. Wouldn't have gone anywhere else!!

Bastos

4 de mar. de 2015

Daniel Peel was an exceptional salesman who made buying a car feel easy without any hassles. The entire sales staff was very professional and I will definitely recommend this dealership.

FFBusby48

3 de mar. de 2015

I have not purchased a new car since 2003. Ryan was an excellent salesmen. He made everything go smooth. He was very nice and helpful. He went above and beyond to help me. He made sure I was happy with everything. I love my Nissian Cube!

Luv

28 de feb. de 2015

Two weeks back i bought a Honda Accord from Coggins at St. Augustine. Michael Bowman helped me out and made me the best deal. I experienced many people in Coggin Honda Near Orlando and Jacksonville but i could not find a friendly person like Micheal Bowman as a Sales Rap. Thank you very much Michael.

kate

22 de feb. de 2015

A few weeks ago I bought a 2010 Honda Pilot from Coggins Honda in St Augastine. Michael Bowman was my sales rep and I have nothing but good things to say about him. He kept all his promises, And worked with me financially. He had a good attitude and was very speedy lol. But he still owes me dinner ;) also thank you guy who got me a low interest rate. And thank you to Bob the service manager you guys did a great job on the work! All and all great experience or just do it for the complementary cup cakes! Also AMAZING! I'd like to be on the monthly mailing order for those.Kate

Iries Santiago

21 de feb. de 2015

Ok, so this was the First time buying a car. And Honda Coggins was the 4th dealership I visited. Ryan Hurewitz greeted me at the door with a genuine friendly smile. He was very laid back listened to me totally, never pushed, gave me breaks to think, was honest, patient, and thorough. I honestly did not believe I was able to have any car on the lot because of me never establishing/obtaining credit.Ryan was reassuring and confident everything will be "A" ok. He asked what I wanted and all that I said I needed he made it possible. He said I would walk away with a Honda Fit that "Fit" me perfectly and I surely did. Plus it was my favorite color (Purple). God is Good! Ryan Hurewitz was great and last but not least George Luciano in the Financial Dept. who was very nice, extremely patient and friendly. Couldn't ask for any better. Thank you Coggins family!

debbiej4565

21 de feb. de 2015

Ryan Hurewitz was awesome. Patient and very kind. Very wonderful to work with. Made me the best deal and got most for trade. Thank you, Ryan.

sowardsdanielle

19 de feb. de 2015

Mike Bowman put my family in a beautiful Honda Pilot and made our experience at Coggin Honda at St. Augustine enjoyable, quick, and painless! We didn't have a lot of time and he made sure we didn't waste any. We were in and out. Coggin Honda at St. Augustine was very professional and offered a great warranty/maintenance package that ensures our vehicle will continue to be taken care of locally at their service department. Couldn't have been happier with our overall experience.

KC

19 de feb. de 2015

Thanks to Allyson and Ryan for a hassle free car buying experience. We enjoyed working with the sales staff, the general manager, Jim and with finance, George.

Tiffany Marie

18 de feb. de 2015

My honda accord needed to be serviced, I brought my car into Coggin honda of st.augustine because I was referred by a coworker. They were very honest and fair with their pricing. I appreciate that and will be happy to refer my friends and family there as well. Thank you

irizarry904

18 de feb. de 2015

"MIke Bowman" is the best person I have ever dealt with when it comes to buying a car. His dedication to the customer is his #1 priority and he makes sure you know it..Its great to do business with an honest person and the support of a great dealership.

namonatarajaatgmail.com

18 de feb. de 2015

We didn't visit a lot of dealerships as we did most of the home work online. After careful analysis we found that Coggin Honda of StAugustine offered the price we were looking for. Our experience in purchasing 2015 CR-V LX was very pleasant mainly because we worked with one Mr. Ryan Hurewitz. I think we were lucky to run into him at the entrance. It was funny that the email price quote we got from Edmunds was forwarded to him. He is a true gentleman and made us feel very comfortable. He was quite reasonable, open and seemed honest during the whole price negotiation process. We didn't feel cheated or pushed at all. If we buy another Honda we would definitely check out this dealer first.

TJ

17 de feb. de 2015

I got a great deal on a great car! Ryan and Bryan made the process as smooth as possible. Despite the challenges on my side they made it all work. Thanks guys.

Marvinh57

17 de feb. de 2015

We were driving to Coggin Honda in St Aug to have service look at paint issue with 2009 Honda Civic. Wife had purchased this car new from them and loved their service. We had been discussing when we would buy a new or used Civic and the color she wanted. Gun metal grey. While our old Civic was being looked at, we're looking at the new Civic SI. Very nice! Ryan approached us and inquired if we were wanting to purchase it. We told him of our conversation driving over. He showed us 2 used Civic's. One was red and the other was gun metal grey. Coincidence? We looked the grey Civic over which had very low miles. A few hours later we were leaving the old Civic behind. We got the deal and payments we wanted along with a 100K mile warranty. I've heard lots of good things about this dealership. This was my first visit and I was impressed with their friendly, casual manner.

bjgrag

15 de feb. de 2015

Mike Bowman was very friendly, very respectful of my time (I let them know I was in a hurry and they were literally running around to meet my needs as best as they could) and very fair. I hate when dealers are too pushy and don't listen to you as a customer but he listened and he actually respected what I said. I got the car I wanted and I love it! They were very accommodating and I would definitely recommend this dealership to any friends or family.

Marcie123

12 de feb. de 2015

I Had a traumatic experience with 1 person in particular. My sales person was great which is why when I had issues with my last purchase I drove 45 min to have James Paul as my sales person. He was the only think positive in this experience however. BUYERS BEWARE! BOBBIE CRIDDLE the "new cars manager" was not only rude and condenseding to me but yelled and screamed at me telling me I am crazy for thinking that any of their sales numbers are incorrect. I was dumbfounded at how this dealership can allow this kind of behavior to customers. Luckily, I spoke to the sales GM and my sales person was able to have him "fake" apologize to me for his behavior and foolishness. I over looked this Mis hap and moved on. However, it's people like him that give honda a bad name, and car dealerships in general to adhere to the bad experience typical stereotype. Very displeased. If you see Bobbie CRIDDLE please shake you're head and move on. A few choice words are welcome.Thanks. Yours truely ,Concerned customer

Siva

12 de feb. de 2015

We purchased a 2015 Honda Odyssey on november month. The service was good when we were purchasing it. Initially we choosen extra varenties and gap insurance. The next day we cancelled them all. We worked with Finace manager Chris. He said that he will send all those cancellation documents and cheque back to northwest federal credit union. But this was not happen. He didnt send docuements to them. It been more than 2.5 months. As per the bank, they did not receive any documents. We are following it up with these guys like anything to send the documents. But they are not sending us and telling us that they have sent it. Intially they said while cancelling, the payment amount will be reduced , but now they are telling it will be reduced from the principal. We are not blind to sit idealy here. We checked with Northwest federal union, they said the monthly payment amount will be revised once they received the documents. We have been checking with Coggin Honda more than 20 times and more than a month. But no one is taking action on this. VERY VERY VERY WORST SERVICE AND WE ARE WORRYING FOR PURCHASING THE CAR. CAN ANYONE HELP US GETTING OUR MONEY BANK. IF THEY DID NOT SEND THE CANCELLATION DOCUMENTS, WE WILL BE PAYING MORE 10000 BUGS WHICH WE DONT WANT REALLY.WE DID NOT EVEN RECEIVE OUR REGISTRATION COPIES YET. FOR THIS ALSO WE FOLLOWED UP A LOT . BUT NO RESPONSE.WE WANT COGGIN HONDA TO SEND THE CANCELLATION DOCUMENTS AND CHEQUE TO NORTH WEST FEDERAL CREDIT UNION AND REVISE OUR MONTHLY AMOUNT IMMEDIATELY AND SEND US THE REGISTRATION COPIES.

BB

10 de feb. de 2015

I am thrilled with my new Honda Accord! I did the research, spoke to Honda owners and even asked a tow truck driver if he had many calls for Honda's! Everyone raved about the quality and many owners were on their 2nd or 3rd Honda-so I took the plunge. I love how solid and smooth the ride is and the review remotes are great. James Paul was awesome in explaining the details but not being pushy. The service department was great when I came in for some detail work. Even the coffee is good!! Thank you for such a pleasant experience!

crystal B

9 de feb. de 2015

Mike bowmen was the best. I had the best experience and he makes you feel like family. He took his time with us and met every need we had plus more. I highly recommend mike bowmen and coggin

Don

9 de feb. de 2015

Made contact with our sales rep two months prior to returning to Jacksonville, Florida. The sales rep provided the vehicles that fit my needs. My familly and I arrived at the dealership after 32 hour flight. The sales rep provided us with the right car with a price that was very acceptable. Thank you Coggin Honda of St Augustine. Looking forward to our second car purchise with the Coggin Team.

captainlarrykety

5 de feb. de 2015

Mike Bowman in Sales and Leasing is the man to see. He can make the deal work for you the customer, leaving the dealership with a very friendly and comfortable experience. I came in to lease a car, I knew what I wanted and the price to pay and he hit it exactly where I was comfortable with and I left the dealership in a new 2015 vehicle. Thank you very much, and the gift of cup cakes were outstanding. Nick Merizzi, the Community Relations Coordinator, a great guy to meet. Thanks guys, Captain Larry Kety

WFF35

4 de feb. de 2015

I need a wagon, but like the looks of a sedan better. James Paul of Coggin Honda found the perfect fit for me the Crosstour. It looks like a sedan with the room of a wagon, while performing like a sports sedan, perfect! James listened to my needs, and made me comfortable through the sales process. I did not feel pressured which made my decision making easy. I will send my friends in to see James for new Honda's.

brent

3 de feb. de 2015

they took me in right away completed the service and left the car clean

flagrl23

3 de feb. de 2015

The Sales employees, Chris Lemke and Augustine DeCruz, were wonderful! Extremely friendly and very helpful in showing me the features of my new Honda Accord.The overall experience was wonderful, however, the new car managers have a little to be desired. One was wonderful, however, the other one was not very friendly.

billyh85

2 de feb. de 2015

This is my girlfriend and I 2nd car to from Coggin in 3 weeks, I was so pleased with the service from the first time, I came back to get another vehicle. I was referred by Nick to go see Michael Bowman. It was a great choice by him. I talked to Michael on the phone and within minutes he was sending me pictures of an amazing truck. His upbeat personality and care for attention was superb. Besides selling me a truck i Iove, he was an amazing salesman. I recommend him to anyone that is interested in a vehicle, honda or not. Thanks again Michael!

Emi5589

1 de feb. de 2015

I went to Coggin Honda of St. Augustine last week to look for a new, reliable car. I was interested in the new Fit and loved it as soon as I drove it. JC was knowledgable with information on the car, insurance, financing, etc. His style was professional, enthusiastic, respectful and the fact that he didn't push me to make a decision was refreshing, not exactly what I was expecting due to car salesmen stereotypes. I had a wonderful experience and I'm so thrilled with my purchase.

Hollandhoef

31 de ene. de 2015

I was very nervous to purchase a car. I was not quite sure what kind of situation I would be walking into. Working with Mr. Williams was a pleasant and enjoyable experience. I was able to express everything I wanted in a car and got just that. I was presented with plenty of options that fit into my price range and requests without feeling any pressure. I greatly appreciate the experience I had at St. Augustine Honda and I will most definitely return.

Linda

31 de ene. de 2015

went into dealership was greeted very friendly By salesman Ryan Hurewitz he was very professional went out of his way to make us feel comfortable and it was an all-around wonderful experience and drove away signed papers and even had a hamburger I will always recommend this place to a friend or colleague's highly recommend

June

31 de ene. de 2015

Robert Williams provided such incredible customer service. He even helped me sinc my phone to my mini. Most people, including myself, dread dealing with car sales people. I could not believe the experience at Coggin Honda. They searched for the car I wanted, they gave me more than I could have sold my trade-in for to reduce my payment and the finance manager did not try to get me to take add-ons that I did not want. I was in and out in five minutes. I will recommend these guys at every opportunity. Thank you Robert, thank you Coggin Honda!

Penzo

30 de ene. de 2015

Please disregard our first review --if you received it!All has been resolved thanks to George in Finance Dept.PS--Augustine--our salesman was A--OK!!!Thank you--Ronald Penzo

hsweda

29 de ene. de 2015

After buying a Crosstour 2 weeks ago I came back because of the great exp. And bought my wife a CRV. Again great people. In my last review I forgot to tip my hat to Chris in finance.James, Bryan, Jim(gm), Chris, Cliff, Ryan all good HONEST people.Highly recommend Coggin Honda ST. AUGUSTINE

Kami86

29 de ene. de 2015

We found a car in their online inventory, contacted the dealership about it, and went to check it out. We met with Ryan. He made our car purchase super easy. He was very knowledgeable, gave us a demo of each feature on the vehicle, and answered all of our questions. The entire staff was super friendly. It was just a great car buying experience.

Mandy Holden

29 de ene. de 2015

Just drove my dream car home thanks to Ryan! We had a wonderful experience at this dealership. Our salesman Ryan was amazing. I would recommend this dealership to anyone. Again, thanks Ryan!!

Rkelly

27 de ene. de 2015

I was in my car searching process and didn't expect to buy a car that day however, I found the car that fit me in every way... Great car, value, salesman, dealership!

Cheri Bush

27 de ene. de 2015

The Staff at Coggin Honda of St. A was readily available, friendly, helpful, courteous, and knowledgeable. I was met by JC immediately upon driving up to Coggin Honda. He kept me focused on my expressed automotive wants/needs (small car, hatchback, gas efficiency, and room for my 3 terriers), and provided applicable options (various models, available accessories). I was given plenty of time to test drive, and discuss the possibilities with my family/friends. The purchase was handled quickly, thoroughly, and painlessly. I am very happy with my 2015 Honda Fit EX, which I plan to drive for many years.

Cjlibby

26 de ene. de 2015

I find purchasing a car from a dealership miserable. I hate the back and forth and hours wasted away. However, my experience with Ryan at Coggin Honda St. Augustine was quite the opposite. He was kind, quick, to the point and didn't waste my time. He made the process simple, easy, and fast. Go see Ryan if you feel the same way I do about car buying.

leveille07

26 de ene. de 2015

We went in on a Saturday morning with our 8 year old daughter, my husband spoke to Robert on the phone the night before so he knew he wanted to work with him. When we got there and explained what we wanted he took us right to the vehicles that checked the boxes, no wasting time. We narrowed it down to 2, test drove them both and made our choice, we had a good idea of what we wanted, we didn't even go to another dealership. Robert was very professional from the start, the whole process only took a couple of hours and we were off in our new car. We had to stop back in on Monday to sign something, my daughter was presented with 2 cupcakes and he took my car across the street to put some gas in it, awesome service everyone was so kind. We will be referring anyone who is looking to buy a car to Robert at Coggin Honda of St Aug. Thanks for a great Experience!!!

SiGuyy

25 de ene. de 2015

Amazing customer service. I really enjoyed the process of buying my Si. Awesome area for the little one to play in and everyone was a great help.

tpowell

23 de ene. de 2015

It is so hard to find a dealership who puts in over 100% to help you into a car. Robert Williams worked very hard to find me a vehicle that I could afford and if I did not call I would still be with out a vehicle. He treats his clients would grace and respect and if someone came up to me to ask where my vehicle was purchased I would recommend Coggin Honda in St, Augustine and Robert Williams, he went above and beyond.Tammy Powell

John46

23 de ene. de 2015

We have worked with JC Caroul thru 4 Honda leases and this time we decided to buy a 2014 CR-V. JC took the time to show us the new features, program the radio stations, set up Blue Tooth, and program all the owner preferences like door locks and lighting. I had no idea there were so many options. He knew we here coming to test drive, so the SUV was ready when we arrived. It is no wonder he is a Gold producer. We have used the Coggin Honda for all our servicing, including our daughter's 2001 CRV. Everyone is friendly and helpful.

JesseW

23 de ene. de 2015

Buying a car at Coggin Honda of St. Augustine was a very easy and pleasant experience. Mike Bowman took great care of us from the very beggining, helping us pick a car that was right for us, taking us for a test drive, and working with his team to get us a payment that we could afford. There was very little struggle to get the right car at the right price. I would recommend Mike and his team at Coggin Honda to anyone wishing to purchase a new or used car.

Jrosaliam

20 de ene. de 2015

My first auto buying experience was smooth sailing having Ryan Hurewitz by my side. Not only was Ryan extremely professional, but a no-nonsense sales person. I was receiving many phone calls from numerous auto dealers, and finally settled for two. I spoke with Ryan, from Coggin Honda of St. Augustine, and let him know that I was negotiating with someone else as well. He asked what I was looking for, and started working on making sure I got all of what I requested, including beating the price. Ryan worked very hard to win my vote against the other competitor, and I am very happy to have chosen him. Ryan proved to be honest, and dealt with all of my "demands" in a very professional and calm form. I wanted to close the deal before on Friday before I left on a weekend trip with my family, and he had already scheduled to leave at 6:00pm on a weekend trip with his 8 year old daughter. Since I was not able to get to his office by 6:00pm, Ryan drove to me, in my new car, to drive me back to the office to sign all the papers. By the time we got back to his office, it was a bit passed 6:00pm and he was very determined to stay until all the paperwork was completed. I had to push him out the door and convince him that I was fine with having someone else assist, and that I wanted him to go and start his planned weekend with his daughter. Being a single mom, I totally understand that sometimes we are put in a situation at work, which children do not understand.Out the door he went, leaving me with a feeling of gratitude, and total satisfaction.I highly recommend for anyone who is looking to purchase an automobile, to give Ryan Hurewitz, of Coggin Honda of St. Augustine, a call. You will not regret it, TRUST ME!!!! Hands down, Ryan Hurewitz is an experienced auto salesman, someone you can trust and rely on.

blair12

20 de ene. de 2015

Robert Williams helped us in purchasing our 2014 CRV for the end of the year. No pressure, showed us what is available at the time and the total experience was so different from the first time we visited the dealership in March 2014. Overall I think we got a good deal for an end of the year sale.

ralphperk

20 de ene. de 2015

I just had the best car buying experience I have ever had. I was looking at cars on their website, saw one that I liked, and was contacted by Michael Bowman who gave me the details on the car and invited me down for lunch (they were grilling burgers and hotdogs, and they were very good!) and to check out the car. I went to the dealership, was met my Michael and he asked how I was doing and so forth. We went and looked at the car ( I really was not planning on buying), test drove it and went back to the dealership. They had no problems meeting my price, and they even get me a better deal in regards to financing then I could get from my credit union. The whole time Michael guided me along the process, and never once pressured me to make a decision. It was a great experience, I got a great car at a great price all due to Michael Bowman. He was very professional, knowledgeable about the car and I felt like I was talking to a friend of mine I had known for years. All in all, I had a great experience dealing with Michael and the dealership. If you need to buy a car (new or used), make sure you ask for Michael Bowman, he will work for you and get you the best deal possible with no pressure, and if you are lucky, you will get to eat a great burger as well! Thanks Micheal, I really appreciate all your hard work!

Ptrantham

19 de ene. de 2015

We had searched out the vehicle we were interested in. We had gone to several other dealers and they just would deal on pricing. Ryan was very helpful in getting the exact car we wanted from another dealer in one day, got our trade in amount up to where we could handle the amount, and we got great service. Ryan showed us some of the many features the car had and we were on our way!

Honda lover

19 de ene. de 2015

My experience with the Service Dept. was an exceptionalone. Carl (Service Advisor) and Robert (Mechanic) area pleasure to deal with and I am always comfortablemy car needs will be handled in a professional andquality manner.Maureen

jershurk

19 de ene. de 2015

This was by far the easiest car buying experience I have ever had. Every time prior, there were headaches, internal debates and many frustrations. JC walked us through the process in a clear and calm manner, introduced us to a great car at a great price and made us feel like family. We are extremely pleased with our purchase and will definitely be back.

Mema

18 de ene. de 2015

Had a great experience at Coggin Honda of St. Augustine great sales person Ryan Hurwitz went above and be on what I was expectingin a sales person. I would definitely buy my next Honda pilot through Coggin Honda.

Tammy

16 de ene. de 2015

I purchased a 2013 Accord Coupe and I love it. Mike Bowman was great. He made my experience stress free. He was in tune with what I wanted and did not try to sway me from that. I really appreciate that. When making a decision like this it helps that everyone wants the same result and that's exactly what I got from the entire team at St Augustine Honda. Bryan and David were a big part of my experience and I also want to say that they made it pain free. A big thank you goes to the entire team. I will definitely recommend them. Sincerely Tammy

JennB0215

16 de ene. de 2015

This was my first time purchasing a vehicle and everything went great. Mike really made me comfortable and eased my mind with all the decisions. I just want to give a big thank you to everyone at Coggin Honda Saint Augustine.

Flores

16 de ene. de 2015

We purchased a 2010 VW Routan from Coggin Honda of St. Augustine and the service was excellent. Our salesman Mike Bowman did an amazing job helping with the purchase and the finance team was very helpful and were able to work with us to exceed our expectations. Great job!

ashp1

15 de ene. de 2015

Ryan made this process very easy. His no pressure, down to earth approach is refreshing. Helped me find what o was looking for in just a matter of days.

sourpatchmom1967

13 de ene. de 2015

I bought a 2010 optima. Ryan was friendly and knew just what i was looking for. I would do business with him again, Not pushy

Gieser

7 de ene. de 2015

In the past, we've experienced slow, methodical, pushy salesmen who used all the typical tricks to try and get us to buy their cars. Coggin Honda is different. At any point, we could have walked away and, while I feel they would have been disappointed, they never really gave us a reason to do so. We've spent countless hours in the past buying a car but Coggin was organized and prepared. The negotiation process and financing process were both really quick. We test drove several cars, found what we wanted, negotiated and financed all in under 3 hours...which probably would have been well under 2 hours if we hadn't spent so much time in the test drives.Our salesperson, Tom, was awesome. But even the other folks in the dealership constantly checked in with us when we were waiting to talk financing to see if we wanted something to drink or just to say 'thanks for stopping in!' Tom listened to my wife and probably spent more time talking with her than all of the other dealers we've worked with in the past - combined. What's more, Tom knew everything there was about each model and when I started pressing him for information on how the different tools worked, he had an answer foe each question. He really knows his stuff. We have dealers much closer than Coggin and, after working with them, were really soured by the lack of service. We had our Acura serviced by one of the local Honda dealers and, after several costly repairs from that dealer, we took the car elsewhere only to find that the issue was not fixed, they weren't even sure it had been worked on and now the problem was actually compounded. While waiting, I went to look at new cars and salespeople were all but non-existent. Would I buy my next car at Coggin Honda? Absolutely - if my next one is to be a Honda, Coggin is the first dealer I will visit. If my next experience is as good as this one, they'll be the ONLY dealer I will visit.

Klp

25 de dic. de 2014

Mr. Carl did an Outstanding job helping me with the Airbag Recalls! He got everything ordered and made sure they were replaced in a timely manner!

CR-V KBM

2 de dic. de 2014

Had a pleasant experience with Sales Rep. James Paul. He helped me pick out a vehicle that was just right for my needs/wants. Anytime that I had a question or problem, he was quick to find me an answer or solution. He kept in constant contact with me throughout the entire car shopping experience to help find the best vehicle for me on the lot. Great customer service, even after the purchase. Thanks James and Coggin Honda of St. Augustine!

Dana

16 de sep. de 2014

My service experience was wonderful. Clean area with comfortable seats, great movie, snacks, beverages and very nice restrooms. I feel like I am at the movies instead of in a car service department.

Danielle Fahey

28 de ago. de 2014

Dale was awesome! He explained everything thoroughly and also made conversation with my husband and I, so it felt like we knew him on a more personal level. While we were waiting for our car to be serviced, two sales men approached us but we told them we were just having our car serviced and were walking around waiting. They were extremely kind and very funny to talk with. I will always come back here for servicing. Thanks guys!

crescentbeachlady

22 de ago. de 2014

I just moved to the area with my nine year old Odyssey and needed somewhere to have service done on it. Coggin Honda in St Augustine did the work in a timely manner and although I did need a fairly expensive repair they let me know about it and why I needed it. I am very satisfied with the service. They cleaned my car also which was a very nice plus. I will definitely go back there for service and perhaps to buy my next vehicle when the time comes.

Rae lewis

18 de ago. de 2014

It is always a pleasure doing business at Coggin Honda of St. Augustine...We are excited to drive our Pilot and hope to see what we will get next...

Larry 44

30 de jul. de 2014

I am a big fan of Honda products. I USED TO LIKE HONDA SERVICE. But somewhere along the line Honda fed the corporate Kool Aid to the folks at Coggins and good old friendly customer service took a turn for the worse. At my last service visit I was greeted appropriately enough: I arrived at the prearranged time for an oil change, tire rotation and free multi point vehicle inspection. In Coggin time past my vehicle was serviced and turned around in decent time. Not Now. Now a service advisor comes to sit by your side like a veterinarian about to tell you our dog has to be put down. The advisor has a list of "potential problem" areas. My cabin air filter needed to be replaced, "and for only $49.95 we can replace that filter". The service advisor also recommended: brake fluid service for $98.95; power steering fluid service for $98.95 and fuel induction service for only $96.95. ALL of the above services were unnecessary. Oh, and the cracked rear hatch hatch interior (which is a design flaw) could be relaxed for another $203.74.I declined the services. Reasons: a replacement Honda cabin air filter is less than $25. Installation takes maybe 5 minutes. The other services are each their own cost center. No more we can do this service and, while the car is in the air we can do this and this. Not any more, Honda gets a separate price for each service doubling, I'd not tripling, the service charges.I ordered the genuine Honda replacement rear cargo liner for $120 and installed it myself in about 20 minutes. Are genuine Honda service technicians worth $240 per hour?Then there were the the THANK YOU emails. "Thank you for your visit. If Honda calls please tell them how nice we are". "Thank you. We appreciate your business"And the best email. "Thanks for choosing our service department, I am sorry I didn't have the opportunity to chat with you". Didn't have the opportunity? I sat outside your office for two hours while you were probably distributing emails instead of greeting customers.Then there are the follow up phone calls from Honda. Today there were two wanting to extend my warranty and trade in my Pilot. All calls came from a call center where they were probably directed by the guy sitting in his office who "didn't have the opportunity to .........."Sorry Coggin. Sorry Honda. It used to be a pleasant visit. Now, Coggin's has become a predatory business. I will not be back.

Robin and Hobart W.

28 de jul. de 2014

We shopped Coggin Inventory online,we found an SUV we liked at Coggin Honda St. Augustine. We had a Very Pleasant Experience at another Coggin Dealership 5 months earlier, so we returned to Coggins Web Site when we decided to look for another vehicle. We chose to drive an hour ( from Jacksonville) to Look at an SUV at Coggin Honda St. Augustine, it was Worth the drive to us. We purchased a New to Us SUV, Beautiful, Perfect Condition ! We Love it ! Tam the "GM" greeted us, and introduced us to L. Hamilton, our Sales Lady, she was very Pleasant and Knowledgeable, Great Lady . Tam and, L. Hamilton went Above and Beyond our expectations. They worked very hard to meet our "Wants and Needs". They did an Outstanding Job ! We had a question for the Service Department, we were introduced to Bob, "Service Manager" , Bob could not have been more Pleasant and Helpful , just Outstanding. We were misled by a Lender, which caused us to be Upset. We were then introduced to Patrick " Finance Manager, he explained very patiently How we had been misled and we were very satisfied and grateful. To sum it all up, We are now "Coggin Customers" for all of our Future Needs. VERRY HAPPY COGGIN CUSTOMERS !!!!!

Mary M. Dowdall

22 de jul. de 2014

I went to Coggin Honda St. Augustine to have an oil change on my 2011 Honda CRV. While there I started looking at the 2014 Honda CRV and was so impressed with the many changes and upgrades. I took a test drive with sales agent Augustine Decruz, who was so helpful and knowledgeable, explaining how to connect my I-phone to the bluetooth, showing and explaining all the new features that my 2011 did not have. I then decided to purchase a new vehicle. The whole experience was great. I was in and out in a short time. Augustine was so polite and courteous and very helpful. I would certainly buy another car through him and for sure a Honda. The finance man, Chris was so helpful as well. This is my 4th Honda CRV. Never have had a single problem with any of them. I love my new Honda CRV.

Rico

21 de jul. de 2014

Thank you for explaining the alignment you did, well worth every penny. Thank you too the master tech Josh and the service manager Vince for taking care of us. Job well done. See your guys for the service.

showers118

21 de jul. de 2014

bought a car from this dealership almost 2 months ago. within 3 weeks I had trouble with battery. went in talked to Patrick he told me to go purchase a battery and bring receipt and he would wright me a check. I did then he said it would take over 24 hrs to get my check .this all started around july 6th. from then till now july 21 ive called Patrick and the manager bobby. they say ill call u back and they don't. when I do get a hold of them they say they will check the emails and get back to me within 30 min. I never here from them . I was late on my rent because I used some of that money because he said he would give me a check the day I got it . they should of fixed the problem for me and not sent me for a battery .

neededit

11 de jul. de 2014

My husband and I had a Very Pleasant Experience Purchasing Our "New to Us SUV".Tam, "Sales Manager" welcomed us and introduced us to Ms. L. Hamilton, Our Salesperson, Very Pleasant Lady.We had a nice Experience at another Coggin Dealership 5 months ago, so much so that when we decided to search for another Auto, we were Determined we would Only Shop Coggin Dealers !We looked at an SUV that was at Coggin Honda St. Augustine, it was Very Nice but Not Exactly what we wanted.Tam, and Ms. Hamilton helped us search "other Coggin Dealers online, we found what we wanted and asked them to have it transferred to "this location" , No Problem, it arrived the following day.We took another 1 Hour ride from Jax. to St. Augustine to Look at this SUV we had found, we were Delighted !It was Beautiful and Exactly as described on their website ! Yes, That was OUR Dream SUV !!!!Tam and Ms. L. Hamilton worked very hard to get us the payments we needed to be at. They went above and beyond and did not mind at all, they were willing to do whatever was needed to get us in to this SUV !Patrick, the Finance Manager also was very pleasant, he took the time to explain Everything to us as we had been Mislead by a Lender.We also had the Pleasure of meeting BOB, the Service Manager. He also went above and beyond to answer our questions. Should we need "Service" in the future, we will drive the 1 hour to his Service department !Over All , It was an Exceptional, Delightful Experience !We will not hesitate to recommend Coggin Honda St. Augustine to all our family and friends. Thank You To Everyone involved with the Purchase of our "New to Us " SUV , We Love It !!!! Robin W. and Husband

Kay R.

25 de jun. de 2014

We were traveling through town and our check engine light came on. It was a simple oil change. They got us in and out so quickly. Two hundred miles down the road, my son, tells me that those were the cleanest nicest bathrooms ever! THANK YOU!

Tracy

21 de jun. de 2014

William L Walker was my service representative, when I went in for an oil change notice a loud unfamiliar noise from my 2007 Honda CRV. I was very worried because I was moving back to Tennessee in 2 weeks and my Teenage daughter and nephew would be driving the car (10 hour drive from Florida). Mr. Walker listened to my needs, re-assured me I wouldn't be fixing any unnecessary repairs and assured me that they would find the problems to make sure my family and I got safely across the mountains back to Tennessee. Fortunately, they found the problem and replaced the water pump, the car would not of made it back to TN. The Cost of the repair was fair and reasonable. It was done in a timely fashion and I was informed thru out the process. I wish that our local Honda dealership in TN had the integrity, customer service and honesty as Coggin Honda of St. Augustine. So, if you own a Honda and have car trouble while visiting St Augustine don't worry Coggin Honda is a trustworthy dealer. Mr. Walker and all the employees I came in contact with were very courteous, friendly and customer service oriented. Thank You Mr. Walker!

Sharon Augustinos

17 de jun. de 2014

As always, taking my car to Coggin Honda for servicing was a pleasure. The service representative, Carl Simon, was very courteous and knowledgeable. He has helped me before and has never failed to provide me with prompt, reliable information and service. It is a pleasure dealing with him and other members of the staff.

"PalmCoaster"

8 de jun. de 2014

My recent service visit was less anxious than I anticipated. My service advisor Vince was patient & very helpful.

J. Goodrich

6 de jun. de 2014

I have a 2014 Accord purchased at Coggin Honda St Augustine. Since I bought the car on a weekend final numbers on my loan were not available at the time. I now know that my APR from Honda finance is a little higher than I could have had from my bank, but it is within acceptable limits. As I said, I bought the car on a weekend. As I was going through the owners manual to acquaint myself with the car I found a faulty hazard flasher switch. It would not stay on. Since this is a safety issue this problem never should have made it past new car prep. I called first thing Monday and was asked if I could bring the car by. I went to the service drop off area and was promptly greeted by a very courteous service writer who was amazed at my problem. He said he had never seen that before and agreed the switch was faulty. Unfortunately there was no replacement in stock. I received a call on Thursday of that same week informing me that the part was in and scheduled an appointment. The switch was replaced in a timely manner, and I thought that was the end of this problem. Unfortunately it was not. Some of the dash components suffered some cosmetic damage during the replacement. When I took the car back again three people looked at it and agreed that it probably happened during the switch replacement. Replacement parts were ordered, and when they came in the problem was repaired to my satisfaction. After all this you might think I would be unhappy with the dealership. I'm not. True, the faulty switch problem never should have made it past new car inspection and prep, but during the entire ordeal I was treated very well. The respect and courtesy I was shown are a shining example of what customer service should be. Although the service writer, the service manager, and the tech that made the initial repairs were consulted about the damage there was never a hint that this might be the fault of someone else. The attitude at Coggin Honda St Augustine was simple. The customer is not happy, there is a problem with the car... fix it. That is service at it's best, and it will keep me going back to them in the future. Anybody can sell you a car, but these people make you shopped there.

Kathleen and Mike

19 de may. de 2014

Shannon was very competent and capable. She made it a very pleasant car buying experience. We give her five stars!!

P. McD

9 de may. de 2014

I have been taking my Honda Pilot for service at Coggin St. Augustine since I purchased it 2004. I am pleased with the consistent fine work that they do. The facility is clean and Carl gives personal attention to all customers. He is courteous and helpful and always willing to explain things. I am excited that I can make an appointment via the Internet. I was a little disappointed that they discontinued/eliminated the fresh fruit and donuts in the customer lounge.

2013 Red Honda Fit

5 de may. de 2014

I am overwhelmed by the dedication of Ron Campbell at Coggin Honda of St. Augustine for his unparalleled customer service. Ron not only resolved my issue, but personally helped me in every way possible. I am proud to be a part of the Honda family with my new 2013 Honda Fit. My car gets great gas mileage, can fit my entire living room inside of it and looks pretty snazzy on the road. I cannot thank Coggin Honda enough, and the next time I am in the market for a car I will not be going anywhere else. :)

GW

23 de abr. de 2014

Excellent service staff. Great care is taken to keep customer's cars clean during the service process and returned in a much better state of cleanliness.

Grace

16 de abr. de 2014

I've stopped going for the quick and cheap oil changes because Honda takes such good care of me. My service representative, Dale, was friendly and patient with my questions. I'd just turned 100,000 miles on my Fit and expected that I'd need to replace the timing belt. What a joy to find out that the Fit doesn't have one! It has a timing chain which lasts the life of the car. Dale helped me know the things that should to be done at this point in mileage and helped me to prioritize them so I can plan for when I have funds available.

georgesommerer

9 de abr. de 2014

I purchased a used Lexus (2009) to the salesman and manager everything was rush, rush, rush. They took my car on trade that they never seen,it was in a shop for repairs. Things moved very, very quickly, too fast. Bought the car took it home. The next morning I found the two rear windows would not retract from the master control. Talked to Tom my salesman, who said he would check with his manager. Two weeks later no answer. Stopped at the dealer, salesman not in, I was told Honda People are only trained on Honda products, take the car to Toyota. I went next door to Beaver Toyota, explained my problem, a serviceman walked out with me fixed the problem, No Charge! There's more, I bought the protection package and was told, just bring it back to Coggin for any warranty. NOT TRUE!. I found a crack in the dash took the car into Coggin, showed them the crack. I was told they would call me later. They did only to tell me that I must deal direct with the company that offered the protection package. You tell me, where will I buy my next car!!

bp0well

1 de abr. de 2014

This was one of the worst experiences I have had working with a car dealer. They wasted a large amount of our time making us wait for them to bring cars we were interested in around to the front instead of letting us browse through the lot. The sales manager took my wife's keys purportedly to evaluate her car for a trade and moved our car around near the back of the building where we couldn't see it and failed to return our keys. They tried to push us into talking numbers when we made it clear that we were still in the research phase and simply wanted is to sit in and drive some cars to narrow down what we were interested in. Clogging Nissan at the Avenues in Jacksonville pulled the key trick on me in 2005 when I was shopping for my truck and I nearly had to call 911 to get my keys back so that must be a standard practice at Coggin dealerships so I won't ever visit a lot with the Coggin name on it again. I don't know why they think making the customer angry and making them feel trapped will sell cars. Had I not been distracted by looking at a car in the showroom I wouldn't have let the key trick happen still that practice needs to stop.

Jerald Bloom

31 de mar. de 2014

always friendly representatives and the workmanship is excellent quality...they take a sincere interest in your situation...

Tony

28 de mar. de 2014

We were extremely pleased with the service we received on our used Honda. We brought it in for a 100,000 mi tune-up, and we were treated with the utmost respect and courtesy. Diagnosis of all fixes was accurate, car runs great, and we expect to drive it another 100,000mi.

Sunshine Dennis

27 de mar. de 2014

I have been taking my Honda Pilot for service at Coggin St. Augustine for the past 4 years and I am very pleased with fine work that they do. The facility is clean and cheerful and the personnel are courteous and helpful and always willing to explain things. I am also pleased that I can make my appointment via the Internet after they have sent me a reminder.

Joel B

23 de mar. de 2014

I bought my daughter her first car here. The salesman made her feel like the center of attention even with me "buying" the car. Very knowledgeable of the products and considerate of our time. No pressure to buy something we didn't need. The service department provided the same top level service. My daughter and her friend took the car in for its first service. She had never taken a car in for service. My daughter came home bragging about how friendly and attentive the staff was to both her and her friend. Always giving updates, asking if there is anything they could get the girls...and never tried to up sell a service to them. I can say this was the first and ONLY service department that I would trust with my daughter's car...and I've purchased over 20 vehicles in my life through 9 dealerships. Grade A team...both sales and post sales.

Gloria and Jim

21 de mar. de 2014

We were very pleased with both the sales and services departments. Ron in sales and Dale in services provided excellent customer service. They were professional, knowledgeable, and helpful and made us feel very comfortable during the process of servicing our Subaru and purchasing our Honda Fit.

Tom C.

21 de mar. de 2014

We have a minor paint issue with the hood our new CR-V. Phil Guard has been working with us to determine the cause and the cure. Unfortunately illness intervened before the process could be completed. We look forward to getting the car back in to Phil. Phil Guard is great to deal with.

PatC

18 de mar. de 2014

Yesterday I had my first scheduled maintenance visit at Coggin Honda St. Augustine. My service representative Dale was professional, fully explained the maintenance schedule going forward, and made arrangements for a shuttle to take us to a nearby restaurant while the service was being done. They washed and cleaned the car. Our experience was just perfect!

Sophia

13 de mar. de 2014

Vince was awesome!! Will definitely come back! Everyone is friendly and professional will never buy any car but a Honda and only from Coggin Honda in st Augustine

BINGOBABE

12 de mar. de 2014

New facilities are absolutely beautiful and squeakily clean.

MJ Perry

7 de mar. de 2014

I just purchased my 2nd car from Coggin Honda of St. Augustine and I will have to give them an A in all categories. They also serviced my previously purchased Honda and the service was always efficiently completed. I appreciate the courtesy car wash and the shuttle service, too. When I have stayed at the dealership to wait, the experience was always pleasant. Free beverage and snack service and TV to watch or wifi to use with my electronics, what more could I ask?

William Lennox

4 de mar. de 2014

Being from out of country,I went to this Honda dealer to service my 2008 Honda Civic.The appointment was on time.The service advisors were friendly and professional.During the inspection,additional work was required.The service advisor clearly explained to me what was required.The extra work was completed in a timely manner.Overall,I would return to this dealer for service,if required during the remainder of my stay in this area.

Kathi2014

26 de feb. de 2014

Well-informed about products. Not pushy...much appreciated....LOVE my new CRV!!! Highly recommend Coggin Honda and salesperson JC! Than you for a great experience!

jfirvin

24 de feb. de 2014

Great car, great price and fantastic service from Shannon and Tom. More then worth the drive from Jacksonville. Best car buying experience I've had in years.

mayo5150

17 de feb. de 2014

I bought my Ridgeline from Coggin Honda back in 2007 and have had all of my service completed by their service department. They have always been very friendly, quick to get me in for the service, and the work that they do is top notch. I have never had a problem or a complaint of any kind in regard to the scheduling or servicing of my vehicle. Believe me, if they didn't do an excellent job, I would have gone somewhere else a long time ago. Great people, great service!!!

Extremely Unhappy

10 de feb. de 2014

I purchased a car with them and originally decided to finance the car but later that day I decided I would just pay for it with cash. They had not yet sent the finance paperwork in, so I didn't think this would be an issue and even if they had I knew I could just call the finance company and pay off the vehicle. When I called to ask what the payoff was on the vehicle I couldn't get through to the finance director that was handling my purchase no matter how many times I called. When I did get through he did not want to give me the payoff amount, and refused to give me the finance company information repeatedly saying, "They will send you something in the mail." My car insurance company needed the lien holder information to insure the car, and Mark, the finance director, knew that but still refused the provide me with the information I needed. He also sent the finance paperwork over with the wrong interest rate on it claiming "someone else gathered his paperwork on his day off and sent it in without him knowing." I am very displeased with Coggin Honda of St. Augustine and for sure will NEVER be doing business with them again.

Kjones41

10 de feb. de 2014

I went to purchase a vehicle and originally was going to finance the car. Later that day I changed my mind and wanted to just pay cash for the car and the finance paperwork had yet to be sent in so I didn't think that would be a problem, and even if the finance paperwork had been sent in I knew I could just call the finance company and payoff the car. However, when I called Coggin to speak to the finance employee who was handling my purchase, I could not get through to him. I left messages and never received a call back. Finally when I did get through to him he did not want to give me the payoff amount and he told me that on his day off another employee had gathered his paperwork and sent it in to the finance company without him knowing, this paperwork had an interest rate that was 4% higher than we had agreed on, and Mark refused to tell me the finance company information. I needed this information to provide to my car insurance company so they could insure the vehicle and he, knowing that, would not give it to me. He said "well I don't know their information" in one conversation and in another said "they will send you something in the mail." Even though they would be sending me something in the mail, I still needed their information to give to my insurance company. He was very sketchy and was not helpful at all. It was almost as though he was running away from my calls so he could get the kickbacks from the finance companies for financing the vehicle instead of allowing me to pay cash. I am very disappointed and will NEVER be doing business with Coggin Honda of St. Augustine again.

KMHondas

31 de ene. de 2014

I and my brother each bought a new Honda from Coggin, and couldn't be more pleased with the overall experience. We were drawn to them initially because the price they offered on both cars through the USAA Car Buying service was notably lower than other dealers, and far lower than our hometown dealer. The service lived up to the great price draw--from the first phone call until the last wave as we drove away, our sales associate, Tom Bomar, and everyone we spoke with at Coggin was uniformly and unwaveringly friendly, relaxed, cheerful, diligent, and helpful. Tom secured a Pilot from the factory--quickly, without complaint, and at no added cost to us--and a CRV from a sister dealer. Even when a CRV switch needed to be made, Tom remained helpful and friendly. When it took longer than anticipated for the Pilot's build and ship, Tom kept track of its progress. When we expressed concerns over any delays or had yet another question, Tom did not dismiss us, chide us, or ignore us. The actual purchase, too, went smoothly, with no sense at all of pressure, anxiety, or the other dreaded conditions that so often come with buying a new car. The CRV came with rails and at my request, the service department added crossbars while Tom handled paperwork, all for less than a dealer normally would charge. And there were no surprises at all in terms of final price--all above board and honest. I take that back--there was one surprise, a good one--both cars totaled at LESS than the Out the Door price we'd been working with--the CRV nearly $1000 less even with the crossbars and rails added! Without the least hesitation we both would recommend Coggin St Augustine to anyone looking for a great experience--and be sure to ask for Tom Bomar!

Don C

30 de ene. de 2014

Your Service hass been VERY Good. I have all my Honda work done at Coggin.

Nick and Bess Freeman

23 de ene. de 2014

I've never been more impressed with a dealership!!!! Their customer service and follow through are unbelievable. They literally are not happy if you're not happy.

Golfer in need of HELP

23 de ene. de 2014

Being from the mid-west and staying in Saint Augustine for the winter my 2012 Honda Accord developed a high speed shimmy when applying the brakes, so I wanted to get the problem corrected before returning home in February, I called the dealership and talked to a service representative named Vincent who scheduled me in the very next day. Everyone was professional, the waiting lounge was state of the art with comfortable chairs a movie, WiFi, water, coffee. If I lived in the Florida area year round I would without hesitation make this my car dealership of choice. The problem with my car was corrected right now and for a reasonable price I couldn't have been more elated with the whole experience, it's nice to know that other Honda dealerships have the customer in mind and not just in it for the profit. THANK YOU

Kate B

23 de ene. de 2014

Every time I bring my car in, the staff is warm and friendly and does their best to get me in and out in a reasonable amount of time. They explain things clearly and the kids' area and the snacks always keep my little one happy the whole time. Thanks guys!

TonyMichael1

19 de ene. de 2014

We were very pleased with the car buying experience at Coggin Honda of St. Augustine and it started with salesperson Robert Williams. I am 65 years old and have bought many cars in my lifetime and he made the buying experience a pleasure. We purchased the exact car we wanted at the price originally quoted to us. No bait and switch and no high pressure. Robert is an attentive, polite professional who listened to our concerns, patiently answered our questions and resolved any issues. He has also invited me to meet him at the dealership to help me learn how to operate the navigation system. Thats called service after the sale. First class. We also plan to have the car serviced there. Thank you Robert and Coggin Honda of St. Augustine! Tony and Donna Michael

Laura

7 de ene. de 2014

While on vacation I lost my car key. My car had to be towed to the dealership as keys had to be cut and micro-chipped. That's where I met Abby Locher. She had the service department cutting my keys as soon as we walked in the door, offered us beverages and snacks and made sure we were well taken care of while in the waiting area. There was a bit of a challenge in programming my new keys so Bob (the Service Manager) introduced himself, explained the situation and offered to shuttle us to a nearby restaurant so we could get some lunch. The situation was corrected by Boing (the IT expert and my new hero) and instead of just handing me the keys - the Service Manager noticed my tire pressure light was on so he took it upon himself to fill my tires as he knew my daughter and I had a long trip ahead of us. That in my opinion is excellent customer service! I wish I lived closer to this dealership so they could be "my" dealership!! I guess I will just have to work them into my vacation schedule and have my car serviced while in St. Augustine! Thank you Abby, Bob and Boing for turning a bad day into a better one.

Norma

20 de dic. de 2013

Great service always. Abby was wonderful. While getting two recalls taken care of, the mechanic found that my engine mounts needed to be replaced and that was why I was experiencing my van "clunking" when I would accelerate sometimes. I thought that it was my transmission. Coggin Honda has the best service I have ever experienced in my life! I worked at three car dealerships in the past and they could not even compare.

Jcsrvnt

15 de dic. de 2013

This is car #6 we have got from Jc , he is always very helpful and straight forward . A word of advice , if you go to honda us sales person Jc (first desk on the left ..lol) and ask for pat in finance

Honda S2000 owner

12 de dic. de 2013

Rear brakes seemed to have a problem generating greater heat than normal. Made an appointment for the next day. When I pulled up, 3 service people converged on the car, and just based on a brief inspection and a smell I did not pick up, they felt a plastic bag had gotten wrapped up on the brakes or exhaust system. After examination on the lift it was confirmed that a plastic bag had gotten wrapped around the exhaust and was now "baked" fast. Time would resolve the issue and no further work was needed. Also, no charge was made. But wait, it gets even better! As they do with all cars serviced, a safety check was made and determined that the battery performance numbers failed and replacement was recommended. I noted to Abby, the service advisor that I made the appointment with, that the battery was only about 2and1/2 years old. I had it installed at another Honda dealer due to roadside necessity. Abby contacted that dealer, confirmed the purchase date and under the terms of the warranty, a free replacement was made. As most of us, I did not recall that the battery had a 3 year full replacement warranty. All of this, especially Abby's efforts on pursuing the free replacement of the battery, went well beyond the norm, but is just typical of the competent and courteous service I have received in my 9 years of dealing with this organization.

Lynn Mitchell

8 de dic. de 2013

We (Ken and I)came to your dealership just to look, December 4th. We knew we would buy a car within the next few days but we were just beginning our hunt. CJ was our sales person and he was excellent. He showed us a car, described its features, (we knew the CR-V had an excellent reputation) and was pleasant, polite, and informative. We took a ride and it was better than I thought. We have had Hondas before and the offer for our Lexus was great. We bought a new car! The next day we had a problem with a tire and that was taken care of completely to our satisfaction. Thank you all! Lynn Mitchell

T.F. Anderson

5 de dic. de 2013

Coggin Honda service never disappoints! My recent visit was another outstanding service experience from the minute I scheduled the service by phone, parked at the entrance and was greeted by Dale Fischbach, until my van was serviced, washed, and the keys returned to me and I was sincerely thanked for CHOOSING Coggin Honda for my business! Dale genuinely listened to my service request, he checked out the questions I had about my van, and went steps further asking about other specific things. Once the routine maintenance was completed on my van, Dale, as others always do, reviewed with me every detail of the work he previously said would be done, and gave me the overall assessment of my vehicle, providing insight of "what to anticipate" for the next visit. Coggin Honda provides such a pleasant, immaculate waiting area for customers with water and refreshments, movie viewing area and a quieter work/reading area...the daily newspaper and the friendliest staff around. The service team led by Bob McGuire gives true CUSTOMER SERVICE. In past experiences, I've had contact with the professionals who do the work on the vehicles and they, too, are so customer oriented and capable. I've bought items from the sales and they are nice and accommodating. THE OUTSTANDING CUSTOMER SERVICE is what led me to CHOOSE to buy my current Odyssey from Coggin Honda. They display pride in their business and products, provide competent, professional service, and have genuine appreciation for customers. I highly recommend Coggin Honda.

A very happy customer

5 de dic. de 2013

Whenever I come in for service, I always feel my car is in good hands with Carl (Service Advisor) and Robert (Mechanic). It is a pleasure having my car serviced at Coggin Honda.

utziii

30 de nov. de 2013

Purchased a new 2013 Ridgeline and I had a great sales experience. Richard located the Ridgeline I was looking for, met my price requirements and during the process he was extremely professional and courteous.

tampatexan

27 de nov. de 2013

We have purchased new cars in the past, and this was, by far, the best experience we have ever had. We wasn't pressured or hurried in any way, we felt that we were truly valued customers and the salesman (JC Caroul) was interested in meeting OUR needs, not just trying to sell a vehicle. We were looking at a Pilot, and JC showed us the various models and produced bottom line costs for each one. Although we had not intended to purchase at that time, the final deal offered by Coggin was several thousand dollars better than what we were offered by another dealer for a similar vehicle; combined with the overall attitude of JC, we decided to make the purchase. The financing paperwork was a pleasant surprise - very quick and efficient, again by someone who seemed truly interested in making the whole thing painless.When we returned several days later to have the optional running boards installed, we were greeted by our Service Advisor, Ryne Clingerman who checked us in quickly and then arranged transportation for us to the local mall so we could shop while the Pilot was being serviced. When we returned, it wasn't complete, and we had to wait for a while. The customer waiting area is also top notch - TV, refreshments, and very comfortable chairs! Overall, Coggin Honda has gained a new lifetime customer. The staff, facilities and overall attitude is far and above other dealers I have used in the past. I will highly recommend Coggin Honda to all my friends and family.

Hello Kitty Girl

21 de nov. de 2013

I absolutly love my new 2013 CR-V and brought it in for it's first 6 month service earlier this month. My initial contact was with Angela who set up the appointment. She is professional, courteous, friendly and a pleasure to talk with. The excellent service was completed in a timely fashion. The waiting area is roomy and comfortable. After a slight mix-up regarding the car wash and talking with the service manager Bob McGuire, it got resolved with 100% satisfaction. Everyone I've had contact with at Coggin Honda has been wonderful. I'll be happy to bring my car back there for all future service on it!

shelleynoll

17 de nov. de 2013

I had my 2011 CR-V serviced at this Dealership and Vince and the rest of the service staff were outstanding!! I have always owned Toyotas, which I love, and now own my first Honda. So far I love it and will continue to use Honda of St. Augustine and recommend them to everyone. Thank you Service Department!!

RRaja

13 de nov. de 2013

Jim Warren at Coggin St. Augustine called within 10 minutes on my Internet enquiry. Once at the dealership, he handled the entire negotiating process professionally. There was none of the usual gimmicks/tactics still employed by some dealerships.

Maggie99

8 de nov. de 2013

The service center and Vince were extremely friendly and professional. I came to Coggin Honda of St. Augustine because the Honda service center I had been dealing with was not. I truly appreciate the professionalism and oval experience. I will be coming back when needed.

retiredflyer

30 de oct. de 2013

If you would like a pleasant car buying experience than see Shannon Horvosky and Patrick Bocheim of Coggin Honda of St. Augustine. They made a dull auto buying experience enjoyable and they did it in an expedient manner.

sfrier

29 de oct. de 2013

Had a great experience buying my new 2014 crv all wheel drive vehicle.Looking around your showroom i noticed all the awards JC Caroul had recevied.Its not hard to understand why.

Ben Castaldo

28 de oct. de 2013

Dale was very good. I only take my cars to him. He knows his stuff and hes not out to squeeze every penny out of you but genuinely cares about the customer. Will take my car nowhere else but coggin to see dale!!

iheckman

26 de oct. de 2013

I inquired about a Honda CRV online, and was immediately contacted by Jim Warren, who was professional, and friendly. Because I didn't want to come in unless I knew that I was approved for a car, not pre-approved, he turned me over to Tam, the marketing manager. He took some preliminary information, and agreed to call me back shortly with an answer. True to his word, he called me back, and assured me that I was pre-approved for a CVR, and we agreed to meet that evening. By the end of the night, I drove home in my brand new car.

Lplott2511

21 de oct. de 2013

I just bought a new 2014 CRV. They not only gave me the most money for my trade in, but gave me a great deal. I worked with Shannon at the dealership. She was down to earth, extremely helpful, not pushy and listened to what I wanted. I could not be more happy with the whole experience at this dealership. I went to several other dealerships in Jacksonville, I felt very discouraged until I came here. Please visit Shannon if you want someone you can trust. :)

Cezanne123

12 de oct. de 2013

We were looking for a new Honda Odyssey since our last one just reached about 205,000 miles. We did a lot of research on the internet, and when we did go into Coggin Honda to talk to a sales person we were introduced to Shannon. Her professionalism and knowledge of the different Odyssey models was outstanding. The price she provided us was also very competitive. It was a true pleasure to work with her and purchase our car from her. Also, over the years we had our other Odyssey serviced at Coggin Honda and were never disappointed. We always experienced outstanding customer service. We highly recommend Coggin Honda of St. Augustine!

christophertgoss

22 de sep. de 2013

Just bought a new 2014 Odyssey as our family vehicle...great experience! I truly recommend our sales agent Shannon Horovsky. She went above and beyond and was very helpful. Family friendly and good customer service. When I buy another car it will definitely be with Coggin of St. Augustine and especially from Shannon.

William

18 de sep. de 2013

I receive the most courteous and prompt service yesterday morning. Coggin has meet and surpassed all our expectations. We are already thinking about our next Honda.

caveman2

18 de sep. de 2013

I have given Coggin Honda a top rating because of their prompt, courteous service and their clear communication during the process. Their service manager went to bat for me for with Honda Corporate and got a major power train repair very fairly prorated even though the car was out of the warranty period. They went above and beyond the call of duty. Thank you, Coggin!

bradcook

19 de ago. de 2013

AC problem was resolved timely and in a cost effective manner thanks to Bong and Ryan. Price was very good. No doubt will return to Coggin Honda for future needs.

jonanmia03

12 de ago. de 2013

The sales help was professional, personal and his attention to details with follow ups and e-mails was a comfort. The finance crew was also professional and courteous, answering all questions and working the best possible choice for my needs. The vehicle was detailed beyond my expectations. WOW. Even though I was purchasing a used car your company made sure the car was road worthy and safe replacing the master cylinder, again WOW! This was greatly appreciated. I have only driven the car 2x's so far since I purchased it on Thursday evening, 8/9/13...but I love it. The brakes do feel as if they need to be bled more, but, I have all the confidence you will stand by the work done and complete the job to satisfaction when I have the chance to contact you and bring it in. You have gained a life-long customer and someone who will highly recommend you to all my friends. Thank you.

Jeff

28 de jul. de 2013

We took our 2010 Oddessy in for Service and after talking to Dan Peel and Tamm We left with a new 2013 Oddessy. There was no pressure, It was a great time dealing with these Guys. Also Thanks to Kendall who did our paperwork. We would and will tell Our Friends to stop and see these Guys at Coggins Honda St. Augustine for a great deal.Also Thanks to the servvice advisors and Mechanics.

janaz

24 de jul. de 2013

Robert Williams was very helpful and was not pushy. He listened, took my concrrns seriously and addressed them very quickly. We would work with him again!

grizzlymaggie

13 de jul. de 2013

I hope that Honda Headquarter's realize and personally addresses Allyson Wraggs (sales) and Tam Pham (sales manager) for the wonderful job they did on Friday night (7/12/2013) for my husband Jason and myself. We were turning in my leased 2010 honda civic and I was not able to afford to lease another civic (which I love!), so Allyson and Tam worked very hard with us to reach a monthly payment that we could afford. Well, to make a long story short, they pulled through and we are grateful for their hard work. Allyson was not just a salesperson, she was a person with real concern to all the hard ship that is going on in her customers lives. For that I can't say enough times to you...THANK YOU! God Bless all of you at Coggin Honda in Saint Augustine.

mrjinx

3 de jul. de 2013

We visited 4 or 5 other Honda dealerships around Jacksonville and never could come to an agreement on a price and/or they didn't have the car we wanted and couldn't get it in the near future, and/or they were just unpleasant to deal with. On a whim, while on a day trip to St. Augustine, we stopped in at Coggin Honda (this is after a month or two of visiting other dealerships around Jacksonville). The first person we met was JC and he was pretty much the most down-to-earth guy we've dealt with at a dealership. We also dealt with a guy named Tan (Tam? I can't remember exactly). He was really easy going and a pleasure to work with. It didn't take long before we came to an agreement on a price and the car we wanted. They didn't have it in stock, but they could get it in two days. Two days later, we went back down and got the vehicle. JC had driven down to Orlando that day to pick it up from another dealership. During the paperwork process, the fee for the license plate wound up being higher than what was on the paper that listed the price breakdown we had previously agreed to. However, our out-the-door price remained the same as what we agreed upon (that's the price we negotiated originally), as the dealership took care of the difference in cost (which was about $135 or so). It's been 2.5 months since we purchased the car and haven't had any issues arise with the paperwork or tag. I would highly recommend this dealership and I will go back there again when it's time to buy our next car.

Kinika

3 de jul. de 2013

Carl was very helpful and honest and polite. He did not sell me something I didn't need done on the car. Car was serviced quickly. Watched a movie and ate a couple fruits while I waited.

belme1201

3 de jul. de 2013

BEWARE. This is from a 10 time Honda customer, three from this dealership since 2007(4 total) which is the reason for me to expect honest treatment as I would have given them as an ethical businessman. I am writing this because I made the dumb mistake of trusting the people I was dealing with and I paid the price.Auto salesmen, credit managers, closers, etc. are NOT your friends. They are there to earn as much as they can for themselves and the company, so frequently such as here, ethics are shoved to the wayside. When they send you to the office in the back, throw all trust aside and stay smart and alert. Do NOT give them the keys to your trade in until the deal is complete and above board. If there is a problem ask(demand) to talk to the Honda Financial people on the other side of the computer! Sign and initial documents only when they have explained them to you and pointed out what they are for. Above all, do not allow them to establish the capitalized cost of the vehicle without showing every last amount that was used to reach that number. Don't be a trusting dummy like me and buy(without knowing) any additional warranties or finish and upholstery insurance for a ridiculously and fraudulently? high price($999) which buys you a package of shampoo and auto polish! He even made the term for 7 years even though the deal was for a 3 year lease! After questioning the transaction a day later, they told( lied?) me that I wasn't charged for the item, it was merely a paper transaction. I found out later it was buried in the purchase price but NOT indicated on any of the purchase or lease documents. This and the post from "Perry" must indicate a pattern by this dealer.Bill, you can talk about "ethics" all you want but tell me how you can justify the above, particularly when not a single word was mentioned about the transaction during the closing? I know it's my word against yours but I will gladly submit to a polygraph if your man will do the same, loser pays! In addition, I never was allowed to see the window sticker on the car and the car was delivered with three dents on the trunk lid and had no wax on the finish. My attorney thinks it might be interesting to poll customers in proceedings to see how many have purchased these questionable markup enhancers without being aware of the charge. I have contacted Honda Financial and the dealer but they seem to be reluctant to reply. I last talked to a Justin, supposedly the bookkeeper, who got quite snippy because I laughed when he said he couldn't give me the numbers that were used to reach the total purchase price, and he had to talk to someone else. It's been 3+ weeks and I'm still waiting for a return call and reply as promised.Once again, know that forewarned is forearmed.So, I reiterate:BE AWARE. SIGN OR INITIAL NOTHING UNTIL YOU KNOW WHAT IT IS YOU'RE SIGNING. BE CERTAIN THERE ARE NO HIDDEN CHARGES AND THAT YOU ARE GETTING THE DEAL YOU AGREED UPON. IF IT IS A LEASE, TAXES ARE NOT ADDED TO THE PURCHASE PRICE UNTIL YOUR MONTHLY PAYMENT. THERE ARE PLENTY OF CARS OUT THERE AND CERTAINLY LOWER PRICED DEALERS THAN THIS ONE. DON'T BE AFRAID TO WALK!UNLIKE ME, BE SMART, TRUST NOONE!

Wanda McDaniel

29 de jun. de 2013

Excellent service, fast, and very personable service person. Enjoyed my visit.

vivianne1

28 de jun. de 2013

Over the years, my husband and I plus two of our children, have purchased cars from this particular dealership. We live in Green Cove Springs so it is about an hour away but we would not go anywhere else to buy or have service. We were very fortunate to have found JC a few years ago--he always manages to get us what we want and at a price we can afford. Our last visit came after I had called JC and told him what we wanted and the extras we wanted installed. Several days later we arrived to the dealership and he had our Pilots ready to roll! Justin handled the financial paperwork and made it very enjoyable. Visiting the dealership is like visiting relatives that we like!!!! Thank you JC!!

jbsimser

19 de jun. de 2013

I had been wanting a Honda Fit for a couple of years. I had thoroughly researched this model in Consumer Reports and paid an extra 14.00 for a report that quoted pricing from 3 dealerships in the area. Even though Coggin Honda was in St. Augustine and I live 2 hours away in Cocoa Beach, this dealership quoted an excellent price for the base model. Jimmie Cowley was my salesman and he was easy going and down to earth, not pushy or overbearing at all. It was the most pleasant experience purchasing a new car I have ever had. He did not try to sell me anything but what I came in there for in the first place.

alexanla

16 de jun. de 2013

The professional & courteous staff made purchasing our most recent new car such a pleasant experience! After spending 3 weeks test driving, researching & price comparing various makes/brands of vehicles we decided on the Civic. We were become slightly frustrated with negotiations at our local area dealerships & at that time based on an internet search we received a call from Daniel Peel. After explaining the details of the vehicle we were looking for he gave us the best quote for the exact car we were looking to purchase. Upon arriving at the St Augustine Coggin dealership (an hour drive from our home area) we received five star customer service from Daniel as well as Justin (who handled the finance portion of the transaction). We were extremely happy with our purchasing experience & would highly recommend Daniel & this specific dealership to all family/friends that are interested in purchasing a Honda. Coggins of St Augustine has truly recruited us as customers for life!

J Perry

6 de jun. de 2013

Everything's good at this dealership until they force you to buy a 3rd party warranty that's known to scam people out of claims by never paying anything. But that's not what this review is about, it's about how this dealership threw in the warranty and claimed my interest rate would be improved as long as I purchased the car with it added. Reluctantly I went along with this and was told that I could simply cancel the warranty later so about 1 month after the purchase I signed the cancellation form and drove into this dealer to turn everything in. Finance manager said everything was good and in order.. 1 month later they left me a voicemail saying I need to sign some new paperwork. Now nobody's returning my calls, I go into the dealer, the finance guys are all "busy" and i'm visibly irate. These goons are afraid to contact me because they know they are trying to delay this to the point where the warranty isn't paid back in full. It has to be turned in in 60 days or less and it's about 5 days out from being 60 days too late. I bet they are purposely waiting at this point to get their "credit" for selling a 3rd party "not recommended" warranty that has hundreds of bad reviews of people not getting their claims paid for.I can't get ahold of anybody at this dealership because they are afraid to talk to anybody who calls them out on their horse crap. Fair warning to those buying here, don't get their warranty and save yourself $2000 - it's not a piece of mind and it's free money in the dealerships and warranty company's pocket. It's a scam and this dealership is enabling it.

dmalta2

4 de jun. de 2013

Robert and everyone else at Coggin Honda of St. Augustine were undoubtedly the most pleasant car sales team I have ever encountered. Robert and Justin performed an outstanding job with being nowhere near pushy or sketchy. He kept his word on the price we agreed on before I arrived over the phone. I was blown away with the deals I received on my new vehicle. Nothing but the best here and I will certainly be going back. This is my second time doing business with this dealer and certainly not my last. I actually drove 3 hours away from my current local Honda dealer just to come to this particular one. A++ on the entire experience.

navyjag10

27 de may. de 2013

The vehicle I purchased for 28K had overhead compartments that were broken. Tom promised to have them fixed, but once the paperwork was complete he did not follow through nor has he been in contact with me. I also ask to see a carfax in the parking lot which was never provided. The vehicle also came with only one set of keys. This was not conveyed until after the purchase was complete. Tom's response was, we are only responsible for providing you with one set of keys. The keys are over 300 dollars! Tom stated that I was on my own getting a new set of keys. Again at this point the deal was complete; what could I do? When Tom was asked to vacuum and clean the car he said, "its raining out, isn't that good enough." I was also forced to stop and get gas once I left the dealership due to the car having less than 1/4 tank. Another salesman cornered me in the office for almost two hours trying to sell me useless coverage. When I turned it down they sent in a second salesperson to try to trick me into agreeing to a monthly payment that included the insurance. I informed him I did not want coverage. At this point his demeanor change to being irritated with me. I shared this information with a co-worker at NAS Jacksonville and he said he had a similar experience at Coggin Toyota. Terrible experience and will never do business with Coggin in the future! Way to take my money and push me out the door ignoring any and all the issues with the $28,000 vehicle. You have the uncanny ability to take my money and downplay my concerns. I will be sure to share this information with any and all Sailors who attend car buying workshops on the Naval Base in Jacksonville.

call bostwick

25 de may. de 2013

I brought my first Honda in for my second oil change, I had received a call a few days earlier that I had a recall which would take some time and could it be done at the same time. There was a problem with the recall on the shift mechanism so i took it back the next morning, and, of course it was intermittent and could not duplicate at the dealership. I was treated with respect and an adjustment was made that could have caused the problem. I bought the car at Coggin and have now been in the service area three times and and I am impressed with the whole operation.

lisaabc123

25 de may. de 2013

Tom gave us a great experience. Fast to respond to all our needs. He even came in on his day off to deliver our new car. We were very happy with the whole process.

1311bw

7 de may. de 2013

Being that this was our fourth purchase from Tom and Patrick. All of which have gone very smoothly. We speak highly of their dealership and them. We would never go any place else.Thank you all for another great experience buying a vehicle.

renatienza

1 de may. de 2013

Prompt and honest. Lowest price quote compared to other area dealers. Daniel and Shannon were very helpful in getting me a good deal and felt very comfortable doing business with them. No "pressure" sale tactics. Highly recommended.

hayesj1

26 de abr. de 2013

Wonderful experience buying my first new vehicle! Would highly recommend this dealership, as everyone I interacted with was very friendly and professional! A+ service and experience.

RodzLaw

26 de abr. de 2013

This was an amazing interaction. We pre-negotiated our price via consumer reports/truecar.com. Upon arriving, we drove the car, did the paperwork, and handed over a check. The entire sales team was hugely professional,friendly, informative, and helpful. People said please and thank you. Andy in F/I was a consummate professional, as well. We would gladly do business here again, and probably will. Look these guys up, it is worth a visit.

tdol85

21 de abr. de 2013

Service department has been somewhat iffy in the past, but I wanted to give them another chance. Bob turned the situation around, fixed the problem, and restored my confidence in this dealership and service department. Thank you Bob for all your help and I look forward to doing more business in the future.

palerider

19 de abr. de 2013

We've been customers of the Service Dept for over 4 years and have always recieved excellent service. The entire staff is very friendly and courteous. That's why we keep returning is because each visit is excellent!

Carl Smith

18 de abr. de 2013

Needed a service prior to going on a 3400 mile vacation. Vincent listened to my needs, kept me informed of progress, and called me when the service was complete. Overall a good experience and service that I have grown to trust and expect.

Sharon & Demetrie Augustinos

23 de mar. de 2013

My wife's 2005 Honda Civic was brought in for timing belt replacement plus an oil change, tire rotation and a check-up. Our service adviser was Carl Simon. Carl made us feel at home and provided knowledgeable responses to our questions and handled our service needs with great courtesy, efficiency, and know-how. It is a pleasure to deal with Carl and we look forward to future dealings with him. He is a credit to Coggin Honda!

dazang

23 de mar. de 2013

"By nature, I guess I can probably be best classified as an impatient, truly demanding, obsessive compulsive individual. This being the case, I consider myself most fortunate to have met Mike Sadowski of Coggin Honda in St. Augustine, Florida. Mike was personally responsible for my best car buying experience ever - so fantastic to work with such a true professional. Mike not only fulfilled our every requirement and request, he had every such point fully addressed to our complete satisfaction prior to us even mentioning a thing. Locating the precise vehicle we were seeking and streamlining and expediting every aspect of our buying experience. Result: We are sincerely content with our new vehicle and the service and support we received throughout from Mike and the entire Coggin team."

Nothing but Honda's

22 de mar. de 2013

I have owned nothing but Honda's over the last 20 years. I currently have 3 them and they all have over 100K miles and they are 10 plus years old. Except for a few scratches, they run like the first day I owned them and we are the original owner on all. When we moved from NJ, I was concerned about the level of service I would receive when we relocated. Since, we only dealt with our local Honda Dealer. I never thought the level of service could exceed what we had. However, it did. The folks (Service Dept-Since I've only dealt with them.) at St Augustine Coggin Honda are the best. I always expect the best and get the best. Highly recommend them.

Alyce

8 de mar. de 2013

My salesman was Jimmy Cowley. I visited the dealership about three times. After the first time I knew I wanted to only deal with him, cause he gave me such great service that time...so I asked for him each time I went back. Sold my 2011 car to them the first time. Pleased. Second time started to work on buying one from them used. I returned the third time and bought one and secured the loan. Very nice car. So far all is well. I expect the car to be all I am wanting and hoping for. The sales manager Tam is also one of the very best I have ever encountered in a car sale. 100% better than a few others I encountered locally. I believe they are honest and good sales people and they tried very hard to please me and make sure the car was right for me. I highly recommend them.

sevans7

28 de feb. de 2013

Quintin was great helping out my wife in purchasing her new Honda. He has the knowledge and experience. Best of all is that he geniunely cares and is a great person to conduct business with. Buying a car is an important (and an expensive) decision to make. So you want someone you can count on and Quintin is truly the best that I've ever met. My entire family have purchased automobiles from Quintin. My wife, mother, father, and myself and I have highly recommended him to all who have inquired about our vehicles. It's truly a pleasure doing business with Quintin.

UCFMike

13 de feb. de 2013

I had an amazing experience at this dealership! I never felt pressured and everyone was extremely nice. Best of all, I got a great price for my new 2013 Accord. Robert Williams was my salesman and was super nice and helpful. I'm on my third Honda and have never had such great service. The finance department was a little backed up so the sales manager I had been working with came over and offered to do the financial docs so I wouldn't have to wait. I'm still shocked how nice and helpful everyone was & has been. I highly recommend this place!

danwhite

13 de feb. de 2013

Clean Facility. friendly people. Salesman I had Travis Motes, friendly, knowledgeable, polite. and followed up after the sale. Patrick Bockheim help us with the paperwork also great to do business with. Robert Williams and the sales manager great people to do business with. Thanks to all at coggin honda of st. augustine.

milomacymaui

4 de feb. de 2013

It was so nice working with someone who didn't come across as the stereotyped "car salesman" - I was dreading the purchase of a new car based on past experiences, but Tom made it pleasant and painless. I got the car I wanted, at a price I could live with, and I left the dealership without a headache! Thank you Tom :)

barb.foss1

23 de ene. de 2013

I found EVERYONE I met and spoke with at Coggin Honda to be very friendly, helpful and courteous. Both my husband and me would rate this dealership as FANTASTIC!!!!!!!

Carolyn Ward

17 de ene. de 2013

My experience with Coggin Honda in St. Augustine was a great experience. I have dealt with car salesmen in the past that made me dread looking for a car. This was my first time at Coggin Honda at St. Augustine and it was really a pleasure and enjoyment checking out the cars. Jimmy Cowley was very knowledgeable on the cars and it was such a pleasure having him work with me. I bought a Civic EX and before I drove it off the lot, Jimmy had made sure I knew all about my new car. So many new features on the car and Jimmy was very thorough on making sure I knew what they were.I would highly recommend Jimmy to my family and friends and I will certainly be back the next time I'm ready to buy another car, and of course it will have to be Jimmy to help me.Patrick, the business manager was also such a great help on helping me understand all the paper work involved. It was such a pleasure working with him and again by the time I signed everything, I knew what all was involved. Again, I would highly recommend Coggin Honda at St. Augustine because of the wonderful experience I had in buying my car.Thank you Jimmy and Patrick for all the help in making my car buying experience such a pleasure and feeling so secure on my purchase!!! Carol

A&BSeapines

8 de ene. de 2013

Our recent experience in buying a Honda Accord at your dealership was exceptional. Steve Stewart was extremely professional, informative and personable. He worked with us for a number of days in getting the car we wanted and negotiating at a mutually accepted price. At no time did we feel pressure to buy and we were treated with respect and courtesy. The entire process, from car selection to completion of all the paper-work went smoothly. We will definitely recommend Coggin Honda of St Augustine to others and based on our experience look forward to doing business in the future with your dealership. This was the best car-buying experiences we have had in years. A special thanks to you, Steve.

JPM722

4 de ene. de 2013

My wife and I bought a 2004 Corolla from Coggin and they had done an excellent job polishing up the car and making it look amazing. What they didn't tell us what that there were major leaking problems, water damage under some of the floors and framework, a very old/worn belt, major filter damage, neglected radiator service, and faulty electronics. They should be ashamed of their dishonesty. I am a US Marine and if I did business the way they did with me, this country would be ashamed of me. I would recommend that nobody do business with this dealership. I am looking to sell the car and I refuse to be as dishonest as they were with me and thus I am having to pay over $1000 dollars to make sure I don't try to scam some poor customer into buying a lemon.

jpmorley722

2 de ene. de 2013

My wife and I bought a 2004 Corolla from Coggin and they had done an excellent job polishing up the car and making it look amazing. What they didn't tell us what that there were major leaking problems, water damage under some of the floors and framework, a very old/worn belt, major filter damage, neglected radiator service, and faulty electronics. They should be ashamed of their dishonesty. I am a US Marine and if I did business the way they did with me, this country would be ashamed of me. I would recommend that nobody do business with this dealership. I am looking to sell the car and I refuse to be as dishonest as they were with me and thus I am having to pay over $1000 dollars to make sure I don't try to scam some poor customer into buying a lemon.

Ronald Fugere

30 de dic. de 2012

Our experience at Coggin's Dealership was outstanding. JC, in sales was super nice and treated us with his sales expertise. Very informative about the Honda we bought, with no pressure to buy. We felt at home. Andrew in finance was extremely helpful in our purchase. Highly recommend Coggin's and its employees.

Honda Civic

27 de dic. de 2012

To whom it may concern,I learned to know Mr. Richard Gray as a very friendly helpful and understanding salesperson.I am happy to have worked with him to purchase my Honda Civic.I will certainly recommend Mr. Gray to friends!Kind Regards,Bernadette Van der Ploeg

Don L

26 de dic. de 2012

JC knows how to do business with courtesy and respect. I trust him...this was my second purchase of a vehicle. Go Coggin of St. Augustine!

amber.chauncey.7

21 de dic. de 2012

It was the first time at Coggin Honda and i assure you it wont be our last.They were all very friendly and very helpful,they worked it to where we got exactly want we needed and a great deal too..

babspen65

12 de dic. de 2012

Drove over 900 miles round trip to purchase vehicle,relying heavily on a trust factor that vehicle we viewed on website was as it was presented.The salesperson Stephen Stewart was knowledgeable,forthright,respectful and sincere.Their was no push, no lies ,no fancy footwork and no rush to get to the next deal.I would drive 900 miles again to experience this kind of professionalism and recommendanyone else considering buying a quality vehicle to do the same.Pleasant experience did not end on sales floor but continued thru the paperwork process with Patrick the business manager who was awesome and without parallel in my over 45 years of buying vehicles.All dealerships have mission statements pledgeing the customer all that integritydictates that it should be anyway.It was nice to see one dealership that actuallyputs into practice their pledge to the public.THANK YOU ALL!!!

mayercta

7 de dic. de 2012

This is our second purchase from this dealership. We have always been pleased with the service on our previous CRV and went back because of the level of service and care we received. Robert Williams was our sales person on this sale and he was just great. Low key, friendly, knowledgeable and very, very helpful. We would heartily recommend Coggin Honda to anyone and, please, remember to ask for Robert Williams. He should be a model for all who wish to enter sales.

jaeschke

3 de dic. de 2012

Experience purchasing my new car was very very satisfying. Staff was polite and exceptionally helpful. I would recommend to anyone purchasing a Honda product in the future.

batman

30 de nov. de 2012

Sold my car them after they completely checked it out. They took custody of the car and had it two weeks. Kept checking to see if they had paid off the loan and sent my check out. Left messages no return calls.Finally talked to a guy who said he was the manager and that they now have decided the car did not meet their satisfaction and wanted me to come and get it.They caused me to have a late payment,and now they want me to waste gas and time to go pick it up.Told them they can return it to my driveway and hope I dont sue them in court.Never seen anthing like this.If I had purchased a used car and tried to return it two weeks later would they take it back. I think not. VERY DISHONEST

dorr dennis

19 de nov. de 2012

excellent sale,was willing to work with me to provide a more than fair price ,in fact a excellent price . My hat off for a good expearence.

Joan Smith

12 de nov. de 2012

Primary purpose of visit was discussion of leased car in my possession. R.Williams,a good listener to information given, went above and beyond in a professional way to provide some suggestions to my particular position. When difficulties still pursued, he and his Mgr.Gray Burchill, worked assiduously to find an amenable solution. So amenable that I purchased a new Honda! In all my years of buying & leasing cars I've never had such a positive, respectful and professional experience. It truly was superlative from beginning to end, from seemingly insignificant innuendos to the larger tasks of the complete process. And in the end I received much more than just a commercial experience of purchasing a car! A million THANKS for a superior job accomplished by such capable and professional Honda employees. I look forward to a lasting relationship with this dealership and have already "spread the word". Congratulations! Robert Williams, Gray Burchill, Darrel Bowens, and Wendell Howard.

Nicole

3 de nov. de 2012

I would rate Coggin Honda of St. Augustine the most professional of all of the auto dealerships I have visited in both the Jacksonville and Saint Augustine areas while I was in the process of shopping for my used auto. When and if you decide to shop here, I highly recommend asking for Robert Williams, who was the salesman who sold me my car. He was very personable, down-to-earth and was sincere in his efforts to get my fiance and I into a car that we were satisfied with. I hope this assists you in your car search!

jugray

30 de oct. de 2012

We were very happy with the process at this dealership of leasing a new vehicle. The salesman was very professional, knew his product, and quite personable. We explained that we were looking at other vehicles/dealerships for a car and that, if we found something else that we liked better, we would let them know; otherwise, we would return to their dealership. They "hated" to let us out the door without buying, but being senior citizens and having been "around the block" a few times, I believe they knew we meant what we said.When we returned, we again did a test drive, just to remind ourselves of the "feel" of the vehicle. There was no high pressure from anyone; just friendliness and courtesy. Indeed, we would recommend friends and family to this dealership in the future.

Astewart75

26 de oct. de 2012

The customer service was top notch and their finance department made my sale possible. Everyone was patient and helpful and made my car buying experience great.

ShirleyMae

16 de oct. de 2012

I went to Honda of Daytona for the last recall and was not impressed. when I was looking at the cars waiting for a sales rep to approach me none did so I left after my car was done. I decided to go to Coggins in St. Augustine actually for convenience since I live in Palm Coast closer to this dealership. When I went inside to give my information to the service person I went looking at the cars. The receptionist asked me if I needed any help I told her I was just looking then Jimmy came by we started talking about the CRV.. It felt to big for me cause I am short so I suggested the Fit, I have always liked them. We looked at the Fit and I took it for a test drive and loved it. The only problem I had was that they didn't have the dark grey one that I really liked. They had the dark grey but it was the sports car. They had a little trouble finding a bank that would loan me the money at a decent rate and payments that I was comfortable with but they said if I made 12 consecutive on time payments to call them back and they would get a better deal at a better rate so I look forward to that. I also got two free oil changes, that was nice.Thanks guys.

shawdc

8 de oct. de 2012

Our decision to do business with Honda of St. Augustine came after weeks and weeks of internet searching for the vehicle of choice that would fit our needs, and keep us within our budget. We were linked to this dealership from Autotraders.com, in our search for a low mileage, excellent condition, used Honda Pilot. Promptly after an inquiry as to whether the vehicle was still available, we received a very friendly and enthusiastic response from Rich. First impression went a long ways! Right away, we could tell this was someone whom we felt comfortable dealing with, and could talk with "straight up", as we live 5 hours away and had no desire to waste time on "wheeling and dealing.". The Car Fax and full details of the vehicle were accurately and thoroughly displayed on the dealership's website. Upon arrival, we were welcomed by a friendly and professional staff. Since we were far from home, we had to bring our small pet. They even allowed him inside and made him feel right at home too!! We are extremely satisfied with every phase of the purchasing process. The Business Manager, Darrel Bowens was professional, thorough and honest in his explanation and coverage of the warranty options. His friendliness and non-pushy approach is much appreciated after making a major purchase decision.We would definetly do business in the future with Coggin of St. Augustine and recommend them highly.

onehappygirl

6 de oct. de 2012

Mychelle Carre sold me my used 2006 Mazda Tribute, they did everything they could to get my into the car that I love & could afford, they did anything & everything to make sure i was happy with the car they were selling me. Overall, best car buying experience :)

CarFanatic64

3 de oct. de 2012

The receptionist was rude and condescending!!!! I would figure that after spending a couple of thousand dollars at the dealership she would be just a little nice!!!!

cheryl.conway

1 de oct. de 2012

Outstanding customer service!!! I flew in from out-of-state to purchase my car and they were BEYOND helpful: picked me up from the airport, referred me to a good hotel and compiled brochures and coupons for places to visit. Answered all my long distance questions about the vehicle promptly and forwarded extra photos. A GREAT experience!

Mother

22 de sep. de 2012

Quintin McMillan sold me my new 2012 CR-V so when I agreed to help my friend find a used Honda for her daughter I immediately went to see Quintin. He went out of his way to show me a car that had just come in on trade. It was a perfect card for my friend's daughter but it needed some freshening up. Quintin and the service department did an outstanding job. A first time buying experience was enjoyable for the young woman. Everything I asked for they graciously supplied to make this car fun and safe. I cannot say enough about Coggin Honda and Quintin in particular. I wouldn't buy a car anywhere else! Janice Bashaw

DanaG

17 de ago. de 2012

My shopping spree at Coggin Honda of St. Augustine was a painless experience because of salesman,Daniel Peel. He was enthusiastic and very informative. Daniel covered the details of my Pilot from bumper to bumper. He patiently reviewed the electronics several times to be sure that I really understood them so that I could fully enjoy my new SUV. So if you need a new car, see Daniel!

bachbill

26 de jul. de 2012

We needed to trade in our 7 yr old Honda Odyssey after the air conditioning broke. At Coggin we got a very fair price on our trade, and a great price on a new Honda Odyssey. Negotiations lasted less than a minute, the price they gave us fully met our expectations. They were extremely friendly and helpful. JC Caroul was our Salesman and he was exceptional (the best I've ever met). We found JC and Coggin through DealerRater. We couldn't be more pleased.

Davehooper

20 de jul. de 2012

I have been to many dealerships and even worked at a few and Coggin Honda is by far the most pleasant dealership I have done business with. I recommend anyone to visit if they are looking for a new car or just need their Honda serviced.

flyer8

29 de jun. de 2012

After buying cars for so many years from different dealerships and sales people you get tired of wasting time on sales games for an inferior product and poor service departments. You never seem to be able to deal with the same person more than once. The Honda product is far superior to the competetion and retains its resale value better than most. I've been purchasing Honda products from Coggin for the last 12 years and have had minimal probems. When I do have any issues or need general service you can't beat the Coggin Honda Service Departments. I prefer Coggin due to their no pressure sales and superior service departments. My last couple purchases have been JC Caroul. He's easy to work with and follows up with you to get the deal done.

stocksf

26 de may. de 2012

The Service Department did exactly what was described when I arrived. They took the vehicle for a road test to try to confirm the only problem we reported and kept me updated on the progress of the service on the vehicle. Everything was done in a professional manner and the overall price was reasonable.Thank you.

H. J. & Joyce Evans

24 de may. de 2012

This is our second new vehicle purchase here. We chose Coggin for the location & Honda products. Our first purchase was very favorable & this one was at least as good. Quinton was very professionable, knowedgeable & fulfilled our expectations. Jamey handled the business side very nicely. I anticipate a long, lasting realtionship with this dealership.

anielaa

7 de may. de 2012

Coggin Honda of St.Augustine has been the very best dealership experience I have visited. The level of professionalism was outstanding with very helpful employees. I suggest asking for Jerry K next time you have any questions or advising considering a vehicle. Lets not forget about the exclusive complementary services! Wonderful!

mlrm1959

29 de abr. de 2012

Being a single female I was expecting the usual run around I'd been given in the past when buying a new car but JC never once tried to sell me a bill of goods. He treated me with respect and we came to a price i felt was acceptable. I will reccomend him to anyone that mentions buying a new car.

Survey bear

15 de mar. de 2012

This dealership has treated me like family. For maintenance or major repairs, Coggin Honda has treated better than any dealership ever. I travel a lot and some very unpleasant experiences elsewhere, in addition this was the only dealership that actually told me that I do not need certain repairs I though were needed. Trust is everything to me, and frankly speaking, after 4 years of great service, I would not want to go somewhere else. Bob McGuire and other employees have outshine their competition. God Bless.

jmhamrick

15 de mar. de 2012

I bought my 2009 Honda Odyssey at this dealership. The vehicle has a very annoying whistling noise. I have taken it to a Coggin Honda dealership in Orlando and they could never fix the problem. I finally decided to bring it back to the St. Augustine Coggin Honda where I bought the car hoping that they could resolve the problem. I was certain that the salesman would be concerned about my satisfaction with the vehicle he sold me and would be able to help me since he seemed so helpful when he sold me my car. I quickly learned that I was mistaken. The service department wanted to charge me $100 just to look at the vehicle for a problem that should never have been a problem in the first place. They were unwilling to budge on this price, and weren't concerned that they had sold me a vehicle with an annoying whistling noise. I understand that they have to cover the cost of their technicians, but I don't think $100 is going to make or break them - it is much more costly to lose a valued customer.

Sunny

27 de feb. de 2012

I am so happy with my new 2012 Honda Accord...it drives like a dream...and I love all the included features that I am learning about. My dealings with Coggin Honda and the two people who helped me, Jamie and Wendell, made the transaction very easy and understandable. Thanks...I look forward to being part of the Honda family.

Aug_to_Jax_120

13 de feb. de 2012

Coggin Honda of Saint Augustine is great place for service and customer satisfaction on the maintenance of my 2011 Honda Civic. They have honored / matched any competing servicing coupons from other Honda dealerships. Their technicians are great and have genuine professionalism that is hard to beat.

beacher

26 de ene. de 2012

We appreciated the level of knowledge of our salesman Andy Harris and how pleasant he was to work with.

Roger Lacallade

23 de ene. de 2012

I had a most pleasant experience in buying my new Honda Cross Tour. Everyone at the dealership was polite and attentive. The facilities were also very clean and well kept.

jstackvf

23 de ene. de 2012

Victor Ng is so very disrespectful. Words cannot express my dissatisfaction with his foul mouth towards my wife. I will never even look at another Honda due to my visit to this location.

trips

17 de ene. de 2012

Thank you, cheryl buck in service dept. for making it happen. Windel in sales for finding me another cr-v, and jamie in finance for making it all come together. And everyone else at coggin honda. This is our 4th honda, since 1999 cheers Scott & Meredith

pitboss87

17 de ene. de 2012

Great service very professional. They did the impossible to get to my price range.

jedwoman

17 de dic. de 2011

I have had my car serviced here for almost 10 years and have NEVER felt like I was asked to make unnecessary repairs. So I felt extremely comfortable having my son's car serviced here and trusted the recommended repairs! Thank you!

Billito

8 de dic. de 2011

Very good customer service but I went in for an oil change and they recommended a battery change in the near future. They failed to let me know that the battery was still under warrenty and the battery died two days later. Not a huge deal but avoiding the extra trip would have been nice.

New Car Enthusiast!

3 de dic. de 2011

I would highly recommend Quinton and the staff at Coggin Honda of Saint Augustine. As a single Mom, I was very nervous until Quinton approached me for help with my vehicle choice. Then he expedited the process with his total and complete professional abillities! It was so nice to be relaxed through the process of buying a new car! Thank you, Coggin Honda!! Neva Griner

success4life64

15 de oct. de 2011

I did not appreciate being passed off to another salesperson and low-balled on the value of my vehicle.I consider that bad business and feel insulted as a possible customer of the Coggins Honda dealership.I would have definitely appreciated the original person that I had spoken with continuing communication with me. Simply because I had already explained the predicament I was in and should have at least been shown respect and explained to that the numbers just did not match up for you. I would have easily understood that this was just not feasible or profitable enough for you and/or the dealership.

COCOAFLMOM

31 de ago. de 2011

This was the best car-buying experience I ever had. Worked out a trade before I came in, they were true to their offer, best price for my trade!!

ecpink87

19 de jun. de 2011

Working with Alex was wonderful and very easy! We looked at cars at many different dealers in the area and decided to buy a car from Coggin Honda St. Augustine because of the friendly service we received! When the time comes to buy our next car, we'll certainly come to Coggin and ask for Alex!!

Keith Rowland

21 de may. de 2011

My original intention for the visit was to review the 2011 Honda Insight. There was only one on the lot and was not in the colour of my liking. The head of sales suggested that he could get one for me on Monday (two days later). As I was about to walk away Mr. Hartmann, who had overheard the conversation, suggested that I look at the 2010 Honda Insight which was in the process of being traded in. As you know, the end result was my purchase of said car.This, to me, showed signs of a top notch salesman who was aware of everything that was happening at his dealership as well as his own personal undertakings. His knowlege of the car has enabled me to get the most out of this car whilst driving around town. (Currently 44+ MPH). Thanks to those concerned at Coggin Honda at St. AugustineKeith H. Rowland

rpgoodin

20 de may. de 2011

Everybody at Coggin Honda of St. Augustine was great. They worked very hard to get my business, and they were much friendlier and easier to work with than the dealerships in Orlando. Greg was especially helpful and even invited me to their employee cookout for a hot dog while I was waiting for the paperwork to be finalized. I would definitely recommend this dealership!

bubblingover520

11 de abr. de 2011

Mr. Raines was very helpful and tried to get us the best deal possible. He went above and beyond to get us the vehicle we wanted even though there wasn't one in the state. While I was hoping for a better sale price, Mr. Raines did his best despite his boss changing the price on us.

Caralee-lee

10 de abr. de 2011

I had the most unbearable week until I met Greg (you own my heart) Hartmann. :) He made the process of purchasing a vehichle, painless, quick, and easy!!! I will never buy another car from another man. Matt Prosser, in finance...HILARIOUS!!!You were both priceless, and I thank you so much for everything you did. I am so appreciative. CaraleeJacksonville, FL ( Honda Odyssey)

rwinters64

10 de abr. de 2011

Shep & Matt, Went out of there way to see that my buying experience was easy & enjoyable as could be expected. They went above and beyond what they were required to do to be helpful. I would recommend them to any and all of my friends that are shopping for a new or used CAR. Thanks for the easy of buying from COGGIN HONDA. I remain Raymond Winters

pdrinkard

9 de abr. de 2011

Great experience with this employee. He was courteous, and worked to get me the best deal on my new car. I was out of the dealership within three hours driving my new car. I would highly recommend this dealership and this sales associate. Thank you for such a great experience.

KHarris321

15 de mar. de 2011

Everyone dreads the time to go to a car dealership because of the process, but Coggin Honda of St. Augustine's Quintin McMillan made our experience so easy that we are happy to be lifetime customers of his. He's incredibly knowledgeable, friendly, will go above and beyond at the drop of a hat and most importantly, he listens; really listens to the customer about needs, concerns, wants and budget. He's certainly not your "typical" car salesman, he's a true professional. When we are in the market for a vehicle, we will always go to Quintin.

cheyennedowns

11 de mar. de 2011

I had a great experience at coggin honda of st. augustine Tom and Quintin made buying a new car the best experience that I have ever had. This dealership makes you feel more than just another customer they treat you like family. I would highly reccomend this dealership to my family and friends. An absolutely great buying experience. Thank you Quintin and Tom for the superior customer service. I will definitely be a repeat customer.Cheyenne

iariet

4 de feb. de 2011

My experience with Coggin Honda of St. Augustine and Shepard Raines was execellent. Shep was very attentive, courteous and was able to get me exactly what I wanted and for the price range that I had given him. They were all very professional and informative. I would highly recommend Shep and this dealership. They were all great!! Thank you so much. Iris Ariet

barjatya

4 de feb. de 2011

I did not know how good or bad Coggin Honda of St. Augustine was. I did not know of any website which rated dealers. And yet my leap of faith paid off.I dealt with several dealerships online and Greg Hartman represented Coggin Honda of St. Augustine. He made me the best Out-The-Door offer via email. Through him, I knew exactly what I was getting before I walked in the dealership, and the deal only got better and better from that point on for me. I got a great deal on Surface Protector and free tinting!He was excellent in his work, very professional, very considerate, and very amiable.I live in Ormond Beach, almost an hour from St. Augustine. But the drive was worth it to do business with Coggin Honda of St. Augustine.

jules21283

2 de feb. de 2011

Bob Houssami was very helpful with the purchase of my new Honda Civic. He did an excellent job and was a pleasure to work with. I was very satisfied with my car buying experience. The St. Augustine dealership as a whole was very organized and friendly. I really enjoyed doing business with them and would recommend them to others.

augie640

31 de ene. de 2011

I have purchased auto's using this dealership for many years now and the one face that has always been around amongst all the new ones is Bob Houssami. He has always been the most freindliest and knowledgable person in the showroom without the high pressure and attitudes that comes with some people.I would also like to mention the great job that the service and parts department has offered me throught the past years.I will not hesitate in recommending Honda, this dealership, and Bob Housammi to all my acquaintences and my family as I have done in the past.

marcychu

30 de ene. de 2011

Shepard was very up beat, he had the car ready to go when we got there, he clearly loves Honda cars, and deals very well with people. Would recommend friends to ask for him when buying a car.The dealership had a wide variety of cars in stock to choose from, very clean and bright.One complaint, when a customer says no a 2nd time to buying the added car insurance it would be nice if the dealer would stop asking, It got to the point that if he said it was free I would have said NO. (this was not Shepard)

jespo0124

30 de ene. de 2011

This is the second time we've leased a Honda as well as the second time dealing with Bob Houssami. Throughout our first lease, all of our maintenance was performed at Coggins of St. Augustine. The department members were always courteous, and our car was returned to us as clean as when we brought it in. Because of the positive experience we had with Bob procuring our first lease as well as with the service department is why we returned. Also, over the past year my husband has done much research re automobiles; their offerings/pricing. He always arrives at the same conclusion--no other auto gives one so much for his money as Honda!Sometimes what we do go unnoticed. Such is not the case in dealing with Bob Houssami. Our second lease experience was as great as the first. Again, Bob was very cordial. He can't do enough to be sure you are happy. For this he should be congratulated. Coggins Honda of St. Augustine is indeed fortunate to have Bob in its employ. Re financing we dealt with Bill Rambow for the first time. We found him also to be friendly, courteous and very knowledgeable. He handled all paperwork in a very expeditious manner. Our experience with him was also very positive.We are very satisfied with Coggins Honda of St. Augustine and its great employees!

Chettapants

29 de ene. de 2011

There was a situation with how the sale would be divided between the salesmen. I should have never have even have known about. However, when I realized what was going on and why it had happened, I trie to speak to mgr. on duty. What a JERK! I later contacted the actual store manager. He was polite and helpful. In the end the Jeep was sold as and 'as is' sale. Not even 2 weeks later the window motor completely broke. So much for your complete inspection. As it is now, my mom is in the market for a new car her last car was a Honda Civic. Her new car won't be..... When you guys conduct business like this - we won't come back! I feel ripped off, having to repair a car window that should have been fixed before the vechile was even sold! You guys got me once. But, that's it. Be assured I share this story with all of our daughters friends parents in the market for a car for their future 16 year old!What's odd is the salesman - John never sold my husband a car! It was the other salesman that sold 'ME' the car!

tulpell

29 de ene. de 2011

Greg helped me from start to finish and was very knowledgable. He was not pushy and presented things as they really were. I got the best trade in value for my Ford Ranger truck and feel very satisfied. I appreciate a dealership that supports the customer.

kjasper72

28 de ene. de 2011

We came into the dealership for a test drive of the Pilot. We had specific criteria in mind for our vehicle, and even though that specific car was not on the lot, our sales person's attitude was always positive and accommodating. Shepard Raines worked very hard to make sure that we got exactly what we wanted and that we were satisfied with the quality, sales price and financing. The finance department was very helpful, as well.

mirby

25 de ene. de 2011

My husband and I recently purchased the 2011 Honda Odyssey from this dealership. We are very happy with this purchase and pleased with the service that we received. After a long-long search for the van that we wanted, we ended up at St. Augustine to see the van in person. We were warmly welcomed by everyone at the dealership and we began to work with Victor Ng since my husband had internet contact with him previously. Victor was wonderful to work with and best of all, he was not pushy. After some thought, we decided to purchase the new van, which was a big step for us! We have been really happy with this purchase and we would highly recommend this dealership to anyone who is looking to purchase a Honda. Everyone was super friendly; great dealership!!!

jeff.holleran

20 de ene. de 2011

I was treated like royalty from the minute I entered the dealership. There were no hassles or in your face uncomfortable feelings of making you buy a car. My experience from start to finish was very professional and everyone from sales, finance to service were top notch. I didn't think that anyone could top the customer service I received from being a Mercedez customer for the last 10 years but the most certainly did. Thank you Coggin of St. Augustine for bringing respectability to our oldest city! PS I love my CrossTour and the navigation system and 360 cameras are very very helpful. I will look forward to telling all my customers, family and friends where to buy a automobile in the future.

Radzavicz

6 de ene. de 2011

My wife and I are thoroughly pleased with the professionalism that we experienced at Coggin Honda of St Augustine.Tom Bomar was our first contact. He spent at least an hour with us and he's very knowledgeable about the Honda products. Tom was pleasant as we asked dozens of questions and took the CR-V for a long test drive. Tom then described the differences in each model with great detail and explained the options that we would have. He was never pushy. He was much more of a car 'educator' than a 'dealer'.We left the dealership without purchasing to have some private discussion and to run a few errands and Honda offered us to continue to test drive a CR-V during that time. When we returned, Tom was busy with another customer, so we spoke next with Quintin McMillan. Again, we were very impressed with the overall environment during our sitdown discussions with Quintin. All of the questions that we generated during lunch were answered. We brought a fair purchase price to Quintin and he spoke to the Sales Manger, Patrick, and our deal was approved. I assumed this was probably the point where we would be passed onto the finance and after-market people, and our dealings would Quintin were done. That was not the case. Quintin was there every step along the way and he ensured that we understood and were comfortable with the entire process. He went out of his way to accommodate us in every phase of the paperwork. When we needed to go back to our home to get our trade-in and more paperwork, Quintin was very patient. When we returned after 8 p.m., he then took the time to introduce us to our new CR-V SE - going over every small detail to guarantee that we understood every option and safety feature.My wife hadn't bought a new car in ten years and this was the first time I EVER bought a new car. We could not be happier with the way we were treated from start to finish at Coggin.

aburrus

16 de nov. de 2010

We are a military family. Tom beat all other dealers and went above and beyond to help me while my husband was deployed. We knew the vehicle that we wanted, and it was worth the wait. He even went so far as to help me with trading in our motorcycle and driving it to the dealership.He was responsive with every email and phone call. I highly recommend Tom Bomar.

GWYNG

10 de nov. de 2010

We wished to upgrade our 2009 Honda CR-V EX-L to a 2010 model with navigation system from Coggin Honda of St Augustine. Our sales representative was Quintin McMillan. We communicated first by e-mail, then by telephone and susequently in person to view the choices at the dealership.We test drove and decided which vehicle met our requirements,we then went through the various steps negotiating the price.We found Quintin McMillan to be a true professional and a credit to the industry, he was extremely knowledgeable,courteous,patient and caring.We got the vehicle we wanted, at the price we wanted and the experience was very pleasant.We had looked at other dealerships but decided on Coggin Honda of St Augustine.We have no hesitation in stongly recommending both Quintin McMillan and the dealershipto friends and acquaintances.

dlgodfrey

3 de nov. de 2010

Worked with Victor by phone to settle on a very fair price for a new Honda Crosstour. It couldn't have been more painless. When arriving at the dealership after a 90 minute drive, everything was ready to go. No gimmicks, tricks or sudden fees. It was the kind of sale that makes you question why you were ever nervous about buying a new car. I highly recommend this dealership and Victor Ng as a salesman.

Lugene Tatto

2 de nov. de 2010

We bought 3 cars from this Dealership since 2005, 2 Odysseys and just recently a 2011 Civic. Our experience with them has been wonderful,from the sales consultant to service. Words are not enough to express our dealings with Quinton McMillan. He has proved himself to be not only a knowledgeable consultant, but very caring,with the ability to identify our needs and help us make a good decision. We would not buy a car without Quinton McMillan, and consider him a helpful, caring friend, in whom we have the greatest trust an respect. Everyone who buys a car should deal with a person like Quintin McMillan. You are very fortunate to have him, and so our we. Thank you all for making all things possible.

BoomerSooners71

22 de sep. de 2010

Bought/lease several cars from them. This last deal was a buy back of my leased 2008 Ridgeline RTX for a 2010 Odyssey EX RES. After a few haggling of prices, I was very pleased with my deal. Sign and drive with a tow hitch and harness on the Odyssey and my payment only went up $0.62 (yes...sixty two cents). Going to send a referral this weekend and hopefully she will be buying from them.

wah00_49

7 de sep. de 2010

My third vehicle vehicle from this dealer. Great cars and great dealership. The staff is very knowledgable, courteous, and understand their customers needs. This time I dealt with Quinton McMillon who was extremely helpful, helping us choose the correct vehicle for our needs, pointing out all the diferences between the vehicles we were interested in, and helping us reach our payment goal. Thank you

r_hilton

6 de sep. de 2010

We just purchased a 2010 Honda CR-V EX-L with Navi from Coggin of St. Augustine. Our sales associate, Quintin McMillan was knowledgeable, courteous, patient and polite. In our selection process, we looked at 9 different small to mid-size SUVs over a period of one month. We narrowed our choices down to 4 brands. We visited the 4 dealerships on our "short list" for a second time. We concluded the Honda CR-V was the right choice and returned to Coggin for the third time to talk about the terms of a deal. Throughout all three visits we were treated with respect, courtesy and were never subject to "hard sell" tactics. We highly recommend this dealership.

KMP

19 de ago. de 2010

I bought a van through Ebay and needed to export it to Canada where I live. I found Quintin McMillan to be a great help in making sure that all the paperwork was in order for a smooth trip across the U.S./Canada border. He never seemed bothered by my many questions or requests, and he took it upon himself to call me just to make sure everything was going well at my end before I came to pick up the van. It felt like he really cared, and wasn't just "making a sale", and it was reassuring as a first-time Ebay vehicle-buyer to feel like I was in such good hands with Quintin's help.

argaly

19 de jul. de 2010

Please do something to treat customer who buy used car from this place like the way you treat customer who buy new.if you need to know more just think about your worst nightmare buying used car from a Honda dealer.I believe management is to busy to look what is going on downstairs, I would not recommend this place.

MSMRG

25 de may. de 2010

I had done lots of research and I chose Quintin McMillan because of the recommendations pertaining to him that I read on this site. He answered all of my questions and gave me additional information that I had not yet considered. He was honest, up-front, true to his word and never used any pressure tactics. His quote was the lowest of the 6 dealers I had contacted. In addition to the great price on my new CR-V, he helped me secure a good trade-in price for my old car. It was a pleasure doing business with him and this dealership.

pdiffin

15 de may. de 2010

Tom Bomar and the great folks at Coggin Honda St. Augustine were a true pleasure to deal with. I was coming from CA and wanted a car for my parents who were local. Tom worked with me to make it happen under a very tight timeline. We mostly worked over email and phone. So when my Mother and I arrived things went smoothly and efficiently. My parents and I are very happy.

weitzdd

25 de sep. de 2009

Quintin stayed with us. He asked what we wanted and I feel he worked hard to get the the deal we wanted, the car, the color and within the price we could afford to spend. I am a very satisfied customer and so far both my husband and I love our Honda. It rides like I expected it should, smooth and quiet and it has the power we expected; no lagging. Love the color, Urban Titanium. I have gotten many compliments in the short time I've owned it and I will refer my friends to Quintin and Coggin Honda.

mamil777

27 de jul. de 2009

I was treated as good as if I were part of the family. I met two or more employees but I didn't remember their names. I would reccomend this dealer to anyone. Ashley was especially friendly and helpful. The finance employee was also very nice! My daughter had bought a car from them previously and found them to be extra friendly and helpful also.

schive

23 de jul. de 2009

Jeff and Ashley were very helpful as Sales Reps. My issue is with Management. I bought a used Mazda MX-5 with keyless entry and start. After the sale and when I was getting ready to leave, I was handed one key. I asked where the other key was and they said they only had one...and my the way, it doesn't work. Probably needs a battery. After taking it to the Mazda dealer for a new battery, I was told that it wasn't a battery and I need two keys to program the system. Cost $316. The car was under warrantee otherwise it would have cost $1500. Lost keys are not under warrantee. I contacted Coggin in hopes to get re-imbursed with no luck. Apparently once you sign the papers, it's your problem.

bstrange

1 de jul. de 2009

Bought a Honda Odyssey recently from here, and this was the best car buying experience I have ever had. Contact Quintin Mc Millian for the best no-haggle buying experience. Other staff members were also very friendly, and I received a great price for my trade. Bo Strange

Gillbobc

19 de jun. de 2009

An honest used car sales person.... An oxymoron if ever there was one... But Quintin McMillian is the real deal. As for the dealership.... It's clean, neat, and full of friendly, professional folks. It is easy to see why Coggins is so successful.....

handofbob

18 de jun. de 2009

I contacted Mark Narace via email once. He responded within 15 min with a quote I could not refuse. I visited the dealership within the hour and he remembered the email I sent and my vehicle request. He showed me a similar vehicle so I can could determine if I wanted to get the car requisted. At NO point was I pressured to buy a different car. He was extremely friendly and treated me as if I had millions even though I am a college student and appeared as one. Dealership has a kiddie room where my nephew played video games and Mark gave me a car to use while they were finishing up the paper work. The finance department was straight forward and didnt pressure me if I wanted all the options such as lowjack, tire protection, maintance, etc. I replied no and he left it at that. Great dealership and I WILL purchase another vehicle there.

KFinn

13 de jun. de 2009

Internet sales was a pleasant experiance. I sent out EMails to several Honda dealerships in area looking for 2009 Civic SL-X with certain options.Within hours I recieved several replys . Tom Bomar Coggin Honda St Aug gave me an honest fair price , made the paperwork easy gave a good walk through of veh and within 24 hrs of my email I drove off the lot with the veh I was looking for ,everything nice and smooth.

pmmnetworkleads

10 de jun. de 2009

My experience with everyone at every level at Honda of St. Augustine was extraordinary.My wife told me what kind of vehicle she wanted ahead of time, and I was prepared with some stats and numbers.I worked through the sales rep, Tom Bomar, and Jeff (the finance person) directly, and they were polite, friendly, knowledgeable, and straight forward. I was not afraid to ask tough questions, about the vehicle, the financing, the industry and their dealership. I was not rushed or pressured. Everyone else in the dealership was polite and friendly, from the detailers, to the other sales people, and the greeters.The sales reps and staff of Honda of St. Augustine went out of their way to get the vehicle ready for me the sale day and even drove the new vehicle home for me as I did not anticipate to be able to make the purchase and drive home the same day.Without hesitation, and even to my trying to dissuade them from extending themselves, they drove me home late on Saturday night, certainly after closing time. I did not tell them that I run my own Sales and Marketing company, nor did I tell them that this story will be told to tens of thousands of others through my training seminars and conference calls.I would use my experience with Tom and the entire staff at Honda of St. Augustine as a model to use in any business.Bottom line: They were great. We love the vehicle, and I really feel great about the purchase.If I write anything more, you might think they paid me to write this. I took the extra effort to write this, because they earned it. They will be my first stop for my next purchase.

devildog6090

2 de jun. de 2009

We started out with an internet inquiry and from the very first response received from Coggin, St. Augustine, Mark Narance our sales representative, was completely on top of everything working with honesty and sincerety to obtain for us a great car at a most reasonable price. I was impressed with their professionalism from their first response to the moment we drove off the lot with our new Honda. The General sales manager, Mr. Gilmore even thought enough to contact us not only before we purchased but more important to us, after the purchase to ensure we were completely satisfied with Coggin St. Augustines overall service to us as customers. The dealership building and overall property was immaculate,and we received the courtesy of friendly faces, greetings and smiles from all their employees as we conducted our business.I consider myself a stern grader as a 30 year military veteran and would definitely give this Honda Dealership, especially to Mr. Mark Narance, an Outstanding overall rating and highly recommended.

dh1218

30 de may. de 2009

Quintin exceeded our expectations in every way. He had the car we wanted, added the equipment we wanted and got the price we wanted. He was extremely thorough checking out the car and explaining all features. He had a genuine concern for our needs and satisfation. Quintin is an extremely nice man and a true asset to the Coggin name.The Heisey's

packet35

26 de may. de 2009

Sraight forward, no high pressure, work to find the right car and the right price. Explain the car well.Pleasant surroundings, neat, good coffee, people are dressed appropriately, lot kept well.The hours are good, closing process good, check out good.

larry_gerri

1 de abr. de 2009

Mark Narace went out of his way to help us in every way possible to get us in the car that we wanted. He was always pleasant, and available for us and willing to work in with our work. We got a great deal and great friendly service with a smile on a wonderful car! The finance team did a fantastic job securing a finance option for us, with Fred being very helpful in completing the transaction process.