RAM73077

1 de oct. de 2016

I went into the dealership not knowing what I wanted except that it had to be something that not only looked great but would also be affordable. Steve was so helpful, he took the time to go over my options and had the patience I needed while trying to make my decision. I drove away with a certified 2016 Fusion. I got the best of both worlds - a great looking car with an affordable payment thanks to the low financing I was able to obtain. A wonderful experience from start to finish!

jen

30 de sep. de 2016

Tim Barrett made our shopping experience painless and pleasant!He was so patient and spent plenty of time helping us findjust what we were looking for. He took care of arranging for the add-onswe wanted and had the truck ready when promised. Tim was so availableby phone and passed along a wealth of useful information about thevehicle.

Blackbear22

30 de sep. de 2016

Best experience I've ever had, I cannot begin to thank Steve Z and the staff at colonial Ford for an amazing experience from start to finish

rmckier106

30 de sep. de 2016

As a commercial purchaser I really appreciate a smooth, hassle free and efficient experience. Steve and Colonial were exactly that for my last purchase. This time around I needed a preowned vehicle. I knew once I outlined my needs to Steve I did not have to worry. He found me a "like new" Transit that fit my needs to a T! Most important of all MY boss was very happy! Price was right, vehicle was clean and the paperwork quick and simple. Steve kept me abreast of each step throughout the process and Jason made pick up day a breeze. We will be in the market for a Transit 350 after the first of the year. Steve and Colonial will be my only call. Thank You!

Why??

30 de sep. de 2016

My experience with Colonial Ford was great! They were efficient, knowledgeable and professional. Only complaint is the internet advertised price was not available because I chose the 0%/6yr dealer financed option. The advertisement was misleading. I love the truck I purchase, and the buying experience was great. But the price difference gnaws at me. *** kudos to store manager for explaining the difference and making concerted effort to resolve.

Why??

23 de sep. de 2016

The service was very good. Steven stayed after closing to make sure I had all the information on the features and truck types available at Ford.

tjr

18 de sep. de 2016

I recently purchased a pre -owned Honda Civicfrom Colonial Ford.I have nothing but praise for the staff and in particular Kevin Elston who sold me the car. From the moment I walked in until the moment I drove away, nothing but pure professionalism. I was fully satisfied and attribute that to Kevin. Tim R.Danbury Ct.

TheBigE

14 de sep. de 2016

Walked in without an appointment and was greeted by our salesman Rick Almeida. A friendly, attentive guy. Showed us an Escape on the showroom floor, it was a platinum edition with all of the options. He said he had an SE outside with almost all of the options of the Platinum for a lot less money. Took that for a drive and my wife and I really liked it. Rick told us that this car had an extra $1000 dollar rebate on it from Ford and a $500 Labor Day rebate for a total of $3950 in rebates. He asked where we looked before and we told him that we just came from a Jeep dealer and we weren't happy about our trade amount. The sales manager upgraded our trade value by a $1000. Rick figured out the numbers and we agreed to purchase the car.Every email and phone call to Rick was promptly returned. When we picked up the car he explained how everything worked and synced my wife's phone to the car. A very painless experience especially since we haven't purchased a new car in 12 years. Car even came with a full tank of gas. Only issue was that once I brought the car home and had it in the garage I noticed a lot of tree sap and water marks on the hood. The car is black. I had to clay bar, polish and wax the hood to get rid of them. Car was a 2016 leftover so it was outside for a while. Not a huge deal but something that should have been addressed.

Anne333

13 de sep. de 2016

Second purchase at Colonial Ford and wouldn't go anywhere else! Dealers were very helpful, patient and informative as I made my decision. They were patient, polite and not pushy.

Carguy

11 de sep. de 2016

Service deptartment is incompetent - can't even do an oil change correctly. They left the filter loose and oil leaking. Also installed filter incorrectly and they lost a screw so they drilled a screw in sideways and destroyed the center clip. When I called they seemed completely uninterested - not even an apology they just told me to call back on Monday.

StephenS

9 de sep. de 2016

My wife and I had a great experience buying our first Ford from Colonial. Rick Almeida was patient, knowledgeable and responsive to our very long wish list of options on the Explorer. I have already recommended the Colonial team to friends and colleagues.

carguymatt44

2 de sep. de 2016

The only place I will buy a vehicle is Colonial Ford! Dave McQueen is was attentive and a pleasant person to deal with. I appreciate all of his efforts.

lucasphilips

1 de sep. de 2016

I arrived at the dealership to pick up my new Ford Edge. The insurance wasn't yet ready, which was due to the insurance company, not the dealer. Tom, my dealer, helped me by calling them and quickly getting everything sorted out. I was driving off the lot within 30 minutes. Thanks guys!

FusionFan

21 de ago. de 2016

We were very pleased with our sales person, Stephen Zavatski. He was very helpful, knowledgeable, and courteous in helping find the perfect car for us. It was truly a enjoyable and professional experience in the purchase of our vehicle. He was a true gentleman and made the whole family feel welcome at Colonial Ford.

Beth & Jeff

14 de ago. de 2016

Completely loving my new Ford Edge! Tom had to search far and wide to find exactly what I was looking for, and in the end came up with a winner. He was accessible throughout the process to answer any questions, and was a pleasure doing business with.

Sox2016

12 de ago. de 2016

Bill Conley helped me lease a brand new vehicle. He went over and above for me and he was ableto work within my schedule and my budget. It was the most laid back and enjoyable car sales experience of my life. I would HIGHLY recommend Bill and the dealership for any of your car buying needs. Thanks Bill!JQ

Candice & Matt

9 de ago. de 2016

I have probably purchased more than 15 vehicles in my lifetime. I have never worked with a car dealership more professional, thorough, and timely than Colonial Ford. Stephen Z. is unlike so many other car salesmen out there who bully you with sales pitches and follow up phone calls. Stephen is a genuinely kind and unassuming gentleman, who listened well and stuck with us to guide us to find the right Ford F150. There was no sales pitch, and we didn't feel pressured or rushed at any time. Stephen was patient and kind to our rambunctious and loud 3-year old, Owen, as we worked through the purchasing process. He made us feel relaxed and comfortable the entire time. My family had plans to go on vacation a few days after we purchased the truck. Stephen took care of everything to make sure that our "green gem" was Simonized, shiny, spotless, and ready to roll the day after we got back. He made sure a new bed liner (compliments of Colonial Ford) and the new tri-fold tonneau cover that we ordered were installed. Stephen even worked in cahoots with me while I was away, and he helped me to surprise my husband with an early anniversary present by adding a bed extender. He texted me with the information I needed from his personal phone after hours and sent me pictures of the truck to assure me that my surprise would go off without a hitch. We had a great experience at Colonial Ford. We walked in thinking about purchasing a new truck and walked out a few hours later having done so. Stephen Z. is excellent, so ask for him if your headed to Colonial Ford. Tell him Matt and Candice sent you!

TRUSHAIDAT

9 de ago. de 2016

I have been viewing Colonial Ford before moving to Danbury, once I have arrived to Danbury it took me a 15 minutes Visit to the Showroom to decide and two days to get my New Car.Since you enter the Showroom till you receive the new car, you can feel the warm hospitality, professionalism and care.I do recommend the Colonial Ford and for sure I'll be getting my 2nd car through them.

Anna P

9 de ago. de 2016

We traded in our 2013 Taurus SHO for a 2016 Taurus SHO. We are very picky clients :) , but Stephen was very helpful and did everything he could to make a deal with us. He found the car we wanted with all bells and whistles that we required. There is nothing impossible with those guys :)

hppsco

8 de ago. de 2016

Traded in my 4 door FIAT for a JEEP Liberty JET. They offered me a fair trade in price and worked out the payments painlessly. Dealt with Steve, Mark, Jason and Bill. Great service. The JEEP was detailed impeccably, and spotless. I am so pleased with my new vehicle. Painless process once it got underway.

S DeVita

7 de ago. de 2016

We traded in our 2009 Flex for a 2011 Flex. Tom was terrific to work with. He followed through on everything that he said he would do or that he would arrange to get done for us and then some. He made the whole process easy and simple. Thank you!

Steve081567

3 de ago. de 2016

Ok, I was in a bind because my engine blew on my car a week prior and my job is dependent on me being able to travel. Tom Spegnolo helped me find the right car at the right price in record time and NO hassle. He turned a panic situation into a no stress purchase on a new 2016 Ford Fusion. And the dealer incentives combined with no haggle low price made it sooooo easy. Once again, Thanks to you Tommy for going above and beyond to make this happen fast and painless. I have to mention that I was even stuck for a ride to pick up my new car and Tommy went out of his way to come and pick me up so I could take the car home last week. I highly recommend Colonial Ford as I am very happy with the new car and I don't think there is a sales rep that can match Tom Spegnolo for going to the lengths he did to help me out. I absolutely recommend buying from Colonial Ford in Danbury, and if you are fortunate enough to have Tommy as your sales person, you will certainly be glad you did. Bravo Colonial Ford! and Thanks again Tommy!!! Steve Geraci , Yorktown Heights NY 10598.

Terry S

2 de ago. de 2016

My lease was due to terminate in October. Mike handled everything to move me into a 2017 Ford Escape. Working tirelessly and always with my best interest we made a great deal. Best car buying/leasing experience ever. And I have been buying/leasing cars for close to 40 years. Will recommend Colonial and Mike without hesitation and come back when this lease expires.Regards, Terry Suppers

SteveMustang

31 de jul. de 2016

I bought my brand new 2017 Mustang GT from Stephen Zavatski. Not only did he help me through the buying process, but also took care of my insurance, registration, and more importantly got the exact car I was searching for at a fair price. Steve made me feel good about doing business with him and Colonial Ford he was product knowledgable and made me feel comfortable which gave me a sense of trust that this dealer was different from the others. I can come here and know they will do good by me and not try to use the old intimidation tactic. Thank you Stephen and Colonial Ford for helping me get the car of my dreams!

F150guy

30 de jul. de 2016

I stopped by colonial ford in the market for a f150. luckily I found Kevin, he went above and beyond. It started with a nice long test-drive, while he informed me of everything the vehicle had to offer. Throughout the years I have dealt with many dealerships, colonial was by far my best experience.Thank you Kevin, I love my new truck!!

ml2016

30 de jul. de 2016

Just picked up my new 2017 Ford Escape and I couldn't be happier! Colonial Ford made it quick and easy to terminate my lease with another company, and I am completely thrilled with my new vehicle. Tom was fantastic - super helpful and always readily available to answer my questions. He was able to locate the perfect car for me based on a list of criteria we went over at our first meeting. He was organized, friendly, and made me feel very comfortable. I am so excited to be in my new Escape, and I have Tom and Colonial Ford to thank!

Marianna Davis

27 de jul. de 2016

I just bought my brand new 2016 Escape. Car is amazing! Pat was very helpful! Smooth transaction. Low APR! Definitely visit this dealership if your a student they have discounts.

John G

27 de jul. de 2016

I bought a loaded Ford Explorer Sport from Colonial Ford in Danbury, CT last week. I was in the caring, thoughtful, and genuine hands of salesman Kevin Elston, who put me right at ease. He was informative, friendly, and patient. At no time did I feel any pressure to make a decision. I left feeling that I had made a good deal, which is always so essential, and that I had purchased the right car from the right salesman at the right dealership. Perfect!I will be back. I am very grateful to Kevin, and would recommend him wholeheartedly. See him if you want a Ford. And, by the way, my new Ford is extraordinary - best car I have ever driven. I am feeling so fortunate for having had such an excellent experience.-John G.

Elizabeth Clark

27 de jul. de 2016

Tom was an excellent salesman. He made us feel very comfortable. Tom asked what I wanted in a car wrote it all down and then came up with a car that was equipped with all the features on our list. We never felt pressured to buy and we got the best price for the car that we bought. I would definitely recommend Tom and Colonial Ford if you are in the market for a new car.

George Kovacs

26 de jul. de 2016

Everything was done promptly and at a reasonable cost.

Rward500

23 de jul. de 2016

I have bought two cars from colonial ford and Kevin Elston and Bob Simoneli helped so much in making sure I was happy with my purchase!

Vanguy

17 de jul. de 2016

Could not find the right configured vehicle for me so Tom helped me order my perfect vehicle the way I wanted it. He could be reached anytime if I had any questions. Did not have to spend hours at a dealership everything worked efficiently.

Absolutelywright

16 de jul. de 2016

Great service, great cars, really nice employees! Everything is clean and well organized. Everyone is trained and gives great and professions information. Would recommend to friends and family.

Brooke123

14 de jul. de 2016

Well I can tell you right now I will never ever buy another car from anybody else. Steven is a true person of character. I bought a car from him the money you were gone and he found the car to fit me he didn't try to fit me into a car. I have never had that experience with buying a car before so when I was hit and my car was totaled I picked up the phone and called Steven. Here again on me a car just like my old one which I loved. It actually was a pleasure buying a car from him. He truly is concerned about the customer above anything else. I would highly highly highly recommend this dealership and Steve.

Allison

13 de jul. de 2016

Kevin made my experience at Colonial Ford as stress-free as buying a new car can be. He was extremely helpful and even offered to assist me on his day off. He is the definition of going above and beyond and truly understood what I was looking for and how to best meet those needs. I will absolutely be returning in the future and will refer my family members/friends to this dealership.

candy apple red

11 de jul. de 2016

We just wanted to praise Tom Spegnolo for his knowledge,helpfulness and kindness during the whole process of buying a car. My wife's car was totaled in a bad accident and Tom could not have been any kinder or made it any easier to replace her car. We felt like we where buying a car from a friend,not a salesman and that made the whole experience enjoyable. His knowledge and explanations of the car's functions got us off to a good start instead of us trying to figure it out when we got home. Overall we had a great car buying experience at Colonial Ford because of Tom. Thank you,Robert and Annmarie Lord

Gerard

11 de jul. de 2016

Our dealer Kevin is a genuine professional, a rare find in the car dealership business. We are very happy with our CPO Ford Explorer, Kevin is very knowledgeable and helped guide us through the entire process and just basically made us feel at ease and confident in him and our purchase. We would highly recommend Kevin.

Rakesh Mishra

5 de jul. de 2016

Steve was very helpful from the beginning. He was patient, honest and followed up till the deal was closed, and I got the delivery of the car. I was able to finalize almost everything within a day. There were some minor hiccups during financing, but the general manager sorted them out. Jason, who handled the final financing, and registration was also very helpful.

AW

5 de jul. de 2016

I bought a Certified Pre-Owned Escape last weekend from Colonial Ford. It was an effortless experience. Pat Stavola was incredibly helpful. He is highly knowledgeable and incredibly patient. I visited the Colonial Ford several times and tried on a number of cars. Pat lent his expertise and assiduity to the experience from beginning to end. I am delighted with my car. It has everything I was looking for and I highly recommended Colonial Ford and Pat Stavola.

Terry R.

28 de jun. de 2016

I noticed an ad for a CPO Focus online at this dealer. I spoke with Frank Cuccia, who was professional, courteous and knowledgeable. I could only shave 500 off the advertised price, but there was a noticeable lack of gimmickery that so many dealerships offer. We talked price first, and only then financing. I wouldn't hesitate to send a friend there if they have Ford in mind.

Mark - Ford Edge 2016

28 de jun. de 2016

Just picked up a new Ford Edge Sport and had a fantastic experience. Very knowledgeable sales group, with Kevin Elston and Mark Paladino helping me through the process. Selecting the right car was the hardest part. We test drove a number of cars and their inventory allows you to see almost any choice you can imagine. Once selected, their experience and professionalism made the process simple. Easiest car buying experience ever. Everyone on the floor was ready to assist if asked. I could not be happier with my purchase from Colonial Ford.

nora

28 de jun. de 2016

I just picked up my Ford Fiesta and I am very pleased with the way Kevin handled the transaction. The car is just what I wanted and I'm really enjoying driving it.Kevin was helpful and knew his business. I would recommend him to any friend who was car shopping.

Beth Corsentino

27 de jun. de 2016

we just purchased our second previously owned Escape from Colonial. Everything went so smoothly. Our salesman Tom Spegnolo is a great guy. No high pressure sells and he found us exactly what we were looking for at a great price.

R.P. Tricarico

26 de jun. de 2016

We had no plans or budget to purchase a vehicle this year until the transmission of our old and dependable Ford Explorer suddenly gave out and it made sense to invest that substantial repair money into a certified pre-owned vehicle. We were very pleased with the 2 Ford Explorers we owned in the past and found a few pre-owned Escapes of interest on the Colonial Ford website. My wife and I set up a meeting with Mark Paladino who we knew from purchasing and servicing vehicles from his former dealership in the past and explained our interests. He set us up with Tom Spegnolo who could not have been more friendly and thorough in having us test drive a couple of different vehicles and providing a detailed explanation of the various features while showing remarkable patience in listening and answering all of our questions. In the end, Mark guided us to the vehicle that had the best history of those we were interested in and was able to help us with the price which closed the deal. My wife and I discussed how the experience we just had was more like dealing with family rather than having a difficult time dealing with car salesmen. We are very pleased with the Escape we now own and with the ease and very pleasant experience with the entire process from beginning to end. I would recommend dealing with Colonial in general and with Mark and Tom specifically to anyone in the marked for a vehicle. Gentlemen, thank you both!Ray and Joy Tricarico

Sally Estefan

24 de jun. de 2016

Steve was very helpful and gave me a loner so I wouldn't have to hang around the waiting room for hours

Thomas Greto

24 de jun. de 2016

Though unscheduled, I stopped by the dealership at 3:30 to see if there was a chance I could get my oil changed. Even without an appointment, the service department managed to get me in and out within about a half hour. Very much appreciated.

Thomas Makowski

24 de jun. de 2016

This is the fourth Ford I have purchased from Colonial and Dave McQueen and the experience has always been pleasant and more than satisfactory. The actual delivery was smooth and with all of the guidance needed. We appreciate the open invitation to come back for further instruction and direction on the computer controlled cars of today's day and age

CGStrang

24 de jun. de 2016

Tom,Thank you so much for making my buying experience smooth and painless. Your patience was greatly appreciated. Jason made the financing easy and quick. Thank you both so much.Sincerely,Carolynda

Alice from SB

22 de jun. de 2016

My sales rep was Dave McQueen. I went to the store already prepared with the type of car I wanted, not sure if I would buy new or pre-owned certified. He was very pleasant, knowledgeable and easy to deal with. He showed the pre-owned that were in stock. I took a test drive, discussed the numbers and went home to think. As I am in process of dealing with colon CA and my concentration powers are not my best, he and the sales mgr. were very patient, suggesting things that might be easier for me which were very helpful. Dave spent a long time education me about the car which has also been very helpful. I would buy a car there again. Thanks, Dave. Sincerely, Alice from Southbury

KM.ARROW

21 de jun. de 2016

After hitting a deer last week and pretty much totaling my 2005 Ford Five Hundred (which was purchased at Colonial Ford) we began our search for our next car. We were enticed by a local dealership offering a $4,000 trade in despite the condition of the car due to not having much to put down, but ended up leaving due to the poor taste in Employees working there. I received about 15 calls following our visit to their dealership feeling more pressured than ever before. And I must admit, it ALMOST worked... Steve had a totally different approach. He was kind, patient, honest and most importantly easy to work with. We were indecisive and I am sure tested his patience at least once or twice, but not once did he make us feel uncomfortable or uneasy about a big purchase like buying a car... In fact, when we asked for his opinion "as a friend" as we put it, he gave us his... Even though it was the cheaper of the two cars we were looking at. At the end of the day, we ended up buying the more expensive car, with a great deal that he went out of his way to get for us... Thanks to Bob as well.My husband is not easily impressed, but even he said, any time we need to look for a car, we will always start our search at Colonial Ford.. And hope to work with Steve again.

Charles McDonald

20 de jun. de 2016

Always professional and efficient. Very dependable on keeping my car up to date with recall work.

Bayberryvet

20 de jun. de 2016

Dave McQueen was extremely helpful and patient with me and my wife. Excellent instruction on vehicle operation upon delivery and we really needed instruction as this is the first new car purchased in 10 years - it's like going from a horse & buggy to a starship. This is fourth car purchased from Colonial (three prior Explorers and the new Escape. Financial aspects were excellent and well acceptable.

gkr

18 de jun. de 2016

I love my Ford, had a great experience, no issues, no pressure, just a great buying experience. I recommend that you get a ford, for the price you cannot beat it.

Teresa Depaoli

16 de jun. de 2016

Colonial Ford is run by a bunch of professionals. Our salesman, Pat was very helpful and knowledgeable. We would definately recommend him and the dealership to our friends. We love our new Ford explorer limited. It has exceed all expectations.

matt1234987

15 de jun. de 2016

Pat Stavola could not have been more helpful. He made sure I was comfortable throughout the entire process and got me into a car I really liked. Even when I drove off the lot with my new car and noticed a mark on the windshield after I made the purchase, Pat went out of his way to fix it that same week. Pat made the entire process from start to finish stress free and I am very pleased with how it all played out.

Donald Burch

14 de jun. de 2016

I was very happy with the service provided by Steve in the service department. I was very unhappy with the lack of support Steve received form Ford and the delays that Ford's vendors caused.

1milazzo

8 de jun. de 2016

I purchased a brand new white 2016 Ford F-150 Limited Edition pick-up from here. I found them online, they had the exact vehicle I was looking for with all the options I wanted. Not only was the price very competitive in relation to my local dealers on Long Island, but Pat (the Colonial Ford salesman I dealt with) answered all my questions and concerns professionally. He even took my calls on his day off, which was a remarkable to me. Not only had I found the perfect truck, but I had the perfect salesman to go along with it. There were no attitudes, pressure, gimmicks or games. That is what keeps people from remembering you and coming back in the years to come. Since I was an out of state buyer, my plates and registration were mailed express to me as promised. Thank you to Colonial Ford and to Pat, for making this a wonderful experience.

explorer

7 de jun. de 2016

I have been going to different dealers looking for this truck, soon as I walked into the show room it knocked my socks off. Its sad that I had to travel to Danbury to get a great deal .but it was worth the trip. Hats off to Colonial Forrd Thanks to Tim Barret.

St13

7 de jun. de 2016

We had a very good experience working with our car salesman named Frank. I did my research and then negotiation process was pretty easy. Everything that Frank promised was done. I would not hesitate to do business there again.

David Storoni

6 de jun. de 2016

The staff was great taking care of the problems when receiving the vehicle and handled it swiftly and quickly. Great job !!! Highly recommended.

JwThornton

5 de jun. de 2016

Overall it was a good experience. Dealership had plenty of certified used Ford Explorers to choose from, and sales team was pleasant to deal with.

JWThornton

5 de jun. de 2016

In and out in under a day with the SUV I wanted. I wanted to trade into a 2014 Ford Explorer from a 2011 edge due to my expanding family. Excellent inventory of certified used to choose from, and sales person (Tom Sweeney) was very helpful.

Klaus

3 de jun. de 2016

They were able to get a used car that was like new with the features I needed.This is the second car we have bought from Tom.

Samuel Bacco

2 de jun. de 2016

My Salesman Frank Cuccia was so helpful and went be on the call of duty . . He help me get my financing with Bill Johnson and got the car that would work for me. No one would do that today .He followed up and made sure ever thing I drove him crazy lol cause i needed a car cause mine was totaled..

Richard Lange

1 de jun. de 2016

I brought my truck in for a recall of the driver side airbag,I was in and out in no time at all.Thanks Colonial.

Rick Fearn

1 de jun. de 2016

The main reason I went to your dealership was Tim Barrett. I have known Tim all my life and I have always found him to be polite, trustworthy and extremely patient and this was reflective in his business approach. It made buying a new car a very enjoyable experience.

Mike m

1 de jun. de 2016

Mike Myers was our salesman. He was very easy going. No hard sales stuff. We we're buying a first car for our daughter. The experience was so easy which made allowed us to enjoy the milestone. I would buy another car from these guys without question.

onehuckatgmail.com

30 de may. de 2016

We were looking at Explorers, found one on their website. Called and spoke with Jesse, made an appt for the following evening - dealt with Kevin one night and and picked it up the next day. So quick and easy - just what we wanted, no hassles...Thank you!

pmichalski

29 de may. de 2016

I originally went to Colonial (a 45 minute drive away) because they were the closest Ford dealer participating in the Costco Auto Program. Rick Almeida was the salesperson who contacted me. As soon as I walked in, the sales manager Bob offered to get me coffee. Rick BEAT the Costco pre-negotiated price, even though I would have probably been satisfied with the Costco pricing. Rick was extremely patient as I reached out to my wife and children to get their input on two different cars. When I came to pickup the car, Bob got me coffee again (remembering how I took it) and Rick spent whatever time was required to explain the features of our new Explorer, install the all-weather mats and install the cargo screen. All-in-all, a very positive experience.

Emdazec

28 de may. de 2016

Thank God my moms prayers were answered. I was driving a 2004 VW beetle before today. Though I loved the car, idk I wanted something safer/more reliable/not a pain to fix. I've had a lot going on so my parents went in the dealership for me. I'm so blessed we got Kevin Elston as our sales person. I've been into the dealership before and it's easy to get intimidated. I did not feel that way with Kevin, not even a little bit. He kept it real, didn't try and sell me something I didn't want/couldn't afford. Not to mention his personality had my parents, boyfriend, and myself laughing at ease. He didn't even care how much we made him annoy his boss for a better trade in rate for the VW. He went back 3 times until we got the price my dad & boyfriend were bargaining for. I'm so surprised too I would've happily taken the first offer but men know better at this stuff I guess ;D He was fanstastic idk another way to say it!! Also Jason, who did all the financial stuff was excellent and very thorough. My mom and I were actually following along with everything & when I comes to cars, it's hard for us to do. But he explained everything so well, again didn't try to sell me stuff I would later regret. He even gave my mom morgage advise lol. Before today I hated car dealerships & sales people but so happy I found these two that look out for our better interest. Thank you SO MUCH Colonial Ford <3 and to Kevin & Jason. You made me so happy ;D I hope who ever is reading this goes and gives them a visit asap because I promise you won't regret it!!

Jen1976

27 de may. de 2016

We have been buying our cars from Colonial Ford for years and we have always received great service from everyone. We have bought our cars from Dave Gillotti for the past 10 years and he has always gone out of his way to get us the best deal possible. He is extremely knowledgeable about all the cars we have purchased and we would not deal with anyone else but Dave. We have always been extremely happy and satisfied with our cars and service from Colonial Ford and we would recommend Colonial Ford to anyone who is shopping for a car.

Trevor22

27 de may. de 2016

I met Tom Spegnolo when visiting Colonial Ford looking to buy my wife an Explorer. Tom was forthcoming, sincere and most importantly he listened. At the end of the day we bought the Explorer and drive away happy. If you visit Colonial Ford look for Tom for a no pressure, honest experience

dsmith716

27 de may. de 2016

I bought a pre owned F-150, the staff was extremely knowledgeable about the vehicle and helpful. Robert Simonelli went above and beyond to work out a deal for me that I was comfortable with and Dave McQueen was a pleasure to work with. Never once did I feel pressured, I would recommend this dealership to anyone.

Jon Estores

26 de may. de 2016

Great service and customer service. Glad to hear about Saturday appointments for future services.

FW

26 de may. de 2016

Steve worked hard to find the right car for me. He listened to what I wanted, was very knowledgeable, gave great advice and was a pleasure to work with. Steve and the other Colonial staff did what it took to get the car to me when I needed it. I never felt pressured. I would definitely recommend Steve. This is the third car we have bought over the years from Colonial and have been extremely pleased with the experiences and customer service compared with less positive experiences at a few other car dealerships over the years. Mark also helped make the deal happen and we really appreciated his personal attention.We are so happy we came to Colonial for our new Mustang. From start to finish it was a fantastic experience,

Alberto Mercado

25 de may. de 2016

I bought a pre-owned Ford Explorer. After overcome some small details, I would say that it was a great experience that the sales team invest his time on having a 100% satisfied customer, solving the issues in a very satisfactory way. Im sure that this experience will be repeated for the service of the vehicle. Im very pleased with the vehicle and grateful with Mark and Tom for their follow up.

dom sacch

21 de may. de 2016

the dealership had many certified pre owned vehicles of the type I was looking for. when I walked through the door I was greeted and asked if I needed help. tom the salesman took care of me and showed me the cars I was interested in. he was very knowledgeable about every option in the vehicles. I felt very comfortable with him and there were no high pressure sales pitches. after the purchase he took the time to go over everything in the vehicle, explaining how to operate every option in the car. I could have thrown the book away. I and my wife were very pleased with his expertise and knowledge of the vehicle. would buy from him again without a second thought.

Steven Miele

20 de may. de 2016

Was decent service. Would've liked to had somebody explain what was done upon payment, I just paid for it and left

debp

19 de may. de 2016

I had a great experience with this dealership. I was unable to come to the dealer and they accommodated my requests for online/phone assistance.

Charles Clapp

16 de may. de 2016

I was in for my scheduled Oil change and I also scheduled an alignment. As usual Rick Flackbart was extremely helpful and friendly and got me in and out in a minimum of time. Also a thanks to Bob Johnson's crew for handling everything efficiently.

Jen

16 de may. de 2016

We had a wonderful experience buying our new Explorer. Steve was excellent and extremely knowledgable, he spent a long time with us and was very helpful. There was no hard sell or pressure and we ended up getting a great car at a great price. We can't thank Steve enough and will definitely be back when we are ready for the next car.

Linda

16 de may. de 2016

Dealership worked hard on a good price for the new car and really well on our trade-in. Tim couldn't have been nicer. It was a pleasure.

Natalie Weise

15 de may. de 2016

Ford Focus 2015 Everyone was very nice and everything was handled professionally.

Joe Barbaro

14 de may. de 2016

Helpful, friendly service. Accomodating by providing me dealer rates on my necessary rental car.

Andrea

14 de may. de 2016

I gave this dealership an Excellent rating. On the day my car arrived, my dealer Tom Spegnolo called me to say that there were minor damages to the car upon arrival and did not want to put me in it. He immediately found a replacement and I now have a brand new Ford Fiesta. The car is full of features that I still have to learn, but Tom said to call him anytime I need something explained. Great customer service hands down!

Rich J Emard

11 de may. de 2016

Appoximately 3 weeks ago I was scheduled to get an oil change on my Ford Fusion and entered the sales portion of Colonial Ford of Danbury instead of the service department. Upon my arrival, I was met by a staff member who informed me of my GPS error. They proceeded to get a tech and pulled the car to the service side. While i grabbed a drink of water, I was approached by Darren Beylouni. He asked if i was being taken care of and I replied yes and then mentioned that I was also in search of a new van for my company.Darren proceeded to introduce me to Kevin Elston and assured me I was in good hands. I described the type of van I was looking for and Kevin proceeded to look through their inventory. They found a new 2016 Ford Transit that they had in stock, after test driving the vehicle I informed Kevin of my budget, which unfortunately the new Transit did not fit in. I told Kevin my max dollar amount and mileage on a used transit that would be acceptable. Twenty minutes later, he and Darren had found a match. It was actually to easy, I wasnt quite prepard, at this juncture Kevin explained that they are in business to make deals happen not to waste anyones time. I really appreciated this direct line of communication.When the vehicle shipped Kevin let me know that there was a few scratches to the interior counsel and that they had dropped the price several hundred dollars to adjus, from this point moving forward Kevin went out of his way to keep me informed of some mechanical and cosmetic work being done to bring the vehicle up to a very high standard. I cant say enough how impressed Iwas with the entire staff at Colonial Ford. There is a serious lack of professional customer service these days, but Colonial Ford aspires to buck that trend. In our busy lives we often miss these opportunities to thank the people who actually make our lives easier and help us towards our goals.I"d like to thank Colonial Ford and especially Kevin Elston in moving me 1 step closer to my business goals.

brett

11 de may. de 2016

Colonial Ford takes exceptional care of there customers. Tim Barrett will go out of his way to make your experience feel like you are part of the family there.

Robert Johnson

10 de may. de 2016

Excellent service since 1998 when we bought the Crown Victoria. Excellent service advisor.

Rosemary Rioux

10 de may. de 2016

Good customer service. Explained all that was to be done and reviewed the costs for the service completed.

Louis Carrafiello

9 de may. de 2016

It was fine ---had the 10,000 mileage service ------------coffee was also fine

MattM710

9 de may. de 2016

I had just lost my first car after only 7 months of ownership and was in a huge bind. I needed a car to be able to get to my job every day relaiably. I found a deal at CF that I couldnt pass up. 2011 Focus SE with only 35k miles on it for under $10,000. My father and I worked with Mike on the deal and it was great. Mike & Jason(if i'm correct) made it so simple and easy. Given that you already understand how you're going to pay for the car, the entire process can be over in a matter of hours. Plus, I live in NY and i didnt have to go through any hoops. The CF team sent me my registration documents in the mail after 3 business days. I couldn't be happier with how things have worked out. After driving about 500 miles in the new car already, its running just as great. Feels almost brand new. I definitely recommend Colonial Ford & Mike Meyer has been working with my family for decades.

Paula

9 de may. de 2016

Been with Colonial Ford for 6 years now and each time I'm in there I feel welcomed. In 2010, purchases a 2010 Focus where Bob Simonelli and Pat Stavola worked with me. Then in 2013 Bob helped me upgrade to the 2013 Fusion as a lease in which again Pat Stavola helped me with the electronics of the vehicle. And as of this weekend, since my lease was coming to an end, Dave Gillotti help upgrade me to the 2016 Fusion. I wouldn't want to go anywhere else.

abronstein

9 de may. de 2016

Great place. One of the best experiences I have had at a dealership. Bill Conley was great, I told him exactly what I was looking for and they worked with me to get the deal I wanted. Also, with a very busy schedule I could not spend much time at the dealership and Bill got me in and out in the time I needed. The trade in value for my car was met and when I forgot some of my personal belongings in the car I traded, Bill was nice enough to UPS it to me. Will definitely be back in the future and recommend this dealership to anyone looking.

carpeepsinct

8 de may. de 2016

We were looking for a pre-owned vehicle, and the salesman Bill Conley worked with us to find us just what we needed; a competitively priced vehicle in immaculate condition. The whole process was effortless thanks to the salesman taking the time to explain every detail and assist us with every step along the way. Ended up driving out with the new vehicle that week. Will definitely do business again with him and this dealership.

Steven Camodeo

6 de may. de 2016

As always service was great waiting room very nice Tv computers free Wifi great coffee very clean and really love this Ford Escape

Lloyd Campbell-gibson

6 de may. de 2016

I was new to the USA with no credit history yet or local driver's license. Colonial Ford was fantastic at making my case with Ford credit and got me a really good deal in the end. Now I can build my credit history in the US. I will be back for more cars with them.

Susan Dorazio

6 de may. de 2016

Ceasar is the best mechanic -- so happy with his work.. Only issue is the valet service when you drop off the car takes too much time... It is nice to not have to go inside but seemed to take forever.

John Soares

6 de may. de 2016

Work was good, took a little longer than it should of.

Lawrence Battaglia

6 de may. de 2016

2015 Ford Escape ... excellent customer care/service and professionalism. Quick turn around and prep of car purchase. Thank you to sales (Tim B.) and service who provided a clean car and ready to drive away car.

JWeise14

6 de may. de 2016

Saw an ad online for a 2015 Ford Focus SE, and decided to head down to take a look at it. Frank was honest, very nice and personable, and not pushy or over-zealous. All in all, great experience that was about as "in-and-out" as car shopping can be. Recommend 100%! Excellent job.In terms of price, the car purchased was priced well below blue book value, and the transaction was a breeze.

Brian23

6 de may. de 2016

Was not looking for a new vehicle, but Colonial gave me an offer that I could not refuse. Mike Meyer's is an outstanding salesmen and a true professional. Mike listen to exactly what we wanted and he never strayed from that or offered us a different choice. Very pleased with the day we picked up the new 2016 Escape Titanium.

Linda Hogan

4 de may. de 2016

I would recommend my family and friends to use your dealership. nice and friendly. quick service.

Glenn Reinhart

4 de may. de 2016

I purchased a 2016 F150 Super Crew Lariat 4x4. Sales person was excellent throughout without being pushy or high pressure. Business manager was good too. On the super plus side the service dept went out of their way to install some additional equipment I'd ordered for the bed - they did some impromptu, extra effort to make things work even better - effort that was not required!All in all, a top notch operation so far.

Stephen Howard

3 de may. de 2016

Did a good job at a competitive price. One thing you could add is a free car wash snacks as does Ingersoll.

Shannon Gallagher

3 de may. de 2016

Brought car in for oil change and tire rotation. Salesman who sold me the car, well it was already sold in my head before i came for a test drive, hooked me up with oil changes for life. Cool deal. Can't complainw with perks like that. Service always done on time.

Racerrx3

3 de may. de 2016

Pleasant experience with Kevin Elston, very knowledgeable and found the car I was looking for and we made a great deal. Quick turnaround and would recommend to friends and family. One of my best car dealership experiences of which I've had many.

Ford Raptor

3 de may. de 2016

Had a great experience with Colonial Ford this past weekend with Pat Stavola and Jay in finances. They both had my best interest in mind, were honest and knowledgable about the truck I wanted, and were very easy to talk to and negotiate with. Sometimes going to dealerships can be intimidating or stressful...not at this dealership! I would recommend these great people over and over again. Thanks for my Ford Raptor guys, I'm loving it!!

phaethon247

1 de may. de 2016

Colonial Ford was already offerring a very competitive price on the used vehicle we were looking for, and was still able to work with our needs to have us leaving even more satisfied. Our initial experience was everything you would expect from a trusted dealer and convinced us to move our purchase date up to the same week knowing we found the right deal. Kevin was a great, professional salesman and made our experience stress free and as smooth as possible. I've had family work in car sales for many years and have heard about and seen many things that you should worry about from dealers - this is not one of those places. We would be happy to purchase from them again if the need arises!

Chris Ramsey

1 de may. de 2016

Went into see Tom Spegnolo who had sold me my last car and he was great. He listened to my needs and showed me a few that fit what I was looking for in features and a great price. After the sale he spent another hour showing how to use everything in my new car. This was my third car from this dealership, and I will definately see Tommy again.

Linda Dege

30 de abr. de 2016

Frank worked very hard to find the right car that would meet my husbands needs and made the whole experience really easy and pleasant. My husband was not sure which car he wanted but with Frank's help he was able to pinpoint exactly what he needed.

AJ M

29 de abr. de 2016

I stopped in knowing exactly what truck I wanted and with having done my research. Kevin Elston was excellent at locating the EXACT truck I wanted and getting it to his dealership. Kevin kept me informed throughout the entire process along with sending me information and pictures of the truck until I could see it in person. Kevin also touched base with me after the purchase and made sure I was satisfied (which is hard to do, I'm very particular about my vehicles). I would recommend Kevin to anyone looking to purchase a new Ford.

Geraldine Haase

28 de abr. de 2016

I always go back to Colonial because they have been my car dealer for many years. Steve Zavatski made me feel like a friend and was so very helpful. He very patiently explained all the bells and whistles of my new C-Max (which I love - love- love!) He also said that any time I had questions, he was ready to help!Thank you, Steve!

MicheleC

27 de abr. de 2016

Kevin Elston far surpassed any experience I have ever had with a car purchase/lease. His follow through and communication was impressive. Couldn't have been happier!!!

gknox

27 de abr. de 2016

This is our 3rd vehicle purchased from Colonial. Knowledgeable, organized staff made the whole experience quite easy. Thanks to Stephen Zavatski for getting us to where we needed to be.

Barbara Homa

26 de abr. de 2016

Six months ago, I purchased my FIFTH Ford Focus.I am very pleased with everyone at Colonial Ford who I have come in contact with - Sales and Service. Excellent staff!

LRowe

26 de abr. de 2016

We purchased a 2016 Ford F-150 XLT. Our sales associate, Mr. Frank Cuccia, was extremely knowledgeable and passionate about Ford products. He patiently explained models, options, etc.., based on our purchase criteria. Frank is very proud of Colonial Ford and it's commitment to customer satisfaction, not only at point of sale but through scheduled vehicle service and repair. It was refreshing to deal with someone who assures quality performance with their personal integrity. We appreciate his honest approach to the vehicle buying process and his enthusiasm to providing customer service. This is our second purchase from Colonial and we look forward to a continuing relationship.

patact

26 de abr. de 2016

I have bought 6 cars and SUVs from Pat Stavola at Colonial Ford over the years. Each time he takes the time to help me find the right car to fit my needs. All with no pressure, and at a great price. He makes it a pleasant experience.

Steven Hubbard

25 de abr. de 2016

Been using Colonial for many years and plan to stay with Colonial - always the very best in service and help

Emmans744

25 de abr. de 2016

I was in an accident and needed a new truck in a hurry. Bill Conley and the team at Colonial Ford found me exactly what I needed , took care of all the paperwork and worry, and got me in my new vehicle in a matter of 4 days from start to finish. Bill was knowledgeable , professional and available to answer my questions day or night. They made a stressful , difficult situation as pleasant as it could have been -Len Emmans, Danbury CT

JCRidout

24 de abr. de 2016

This is our 3rd time of buying and selling with Colonial Ford and we travel 50 miles every time because we get great service, great value and professionalism. Tom is always willing to help find the car we want at the right price and will go that extra mile.

Sean and Mo Kerins

22 de abr. de 2016

We had to get a kid car. Kevin Elston and the Colonial team were great in getting us into the perfect car at the right price. Kevin was concerned about safety, cost and reliability. I felt great about the service and more importantly our purchase. Kevin led us through the entire purchase. I would strongly recommend him in the future.

TDB

20 de abr. de 2016

I knew exactly what I was looking for and Kevin Elston went out of his way to find it for me quickly. Extremely professional and easy to work with. I highly recommend him if you are looking to purchase a vehicle from Colonial.

KJM1

20 de abr. de 2016

I arrived with a little anxiety as usual when purchasing a new car and was introduced to Kevin Elston to guide me with the purchase of my new vehicle. He made the experience a really easy and stress free time because he was not arrogant, pushy or obnoxious. I would be happy to purchase another vehicle with him in the future.

ejgisvold

19 de abr. de 2016

This was my first experience buying a car, and everything was so well done. I had the pleasure of working with Kevin Elston. He was absolutely the best person, and I am so blessed that I had the pleasure of working with him. I was nervous to buy a car by myself but Kevin made the experience so amazing. I would definitely recommend Colonial Ford to anyone who is looking for a car, and I would absolutely tell everyone to work with Kevin. :)Emily

Betsy14

19 de abr. de 2016

I had a great experience at Colonial Ford, everything was done very professionally and very well. Kevin Elston was great! Couldn't have asked for better service! He was so friendly and knowledgeable and made my car buying experience a pleasure!

Joe s 96

19 de abr. de 2016

Great help and dealership all around . All the help i needed was met and aquired. Very easy and no better thanks then to Kevin Elston. Very easy and and no fustrations throughtout the hole process of looking up the vechiles, searching , and all the way down to driving off the lot. Thank you again for all the help everyone and thank you for making this possible Kevin Elston.

maceygirl2

19 de abr. de 2016

Tom Spegnolo is a great salesman. He is very friendly and knows is stuff. He knew what car would be good for us and which we could afford. We definitely would recommend him and the dealership to our friends.

Conrad2016

18 de abr. de 2016

Tom was so much fun to work with!! He made the sometimes painful experience of purchasing a vehicle, fun and easy. My husband is a tough customer and he was impressed with Tom's professionalism and candid personality. Go see Tom if your in the market, you won't regret it!

Bill A.

11 de abr. de 2016

I went to Colonial after visiting another dealership and had the best experience with Tom Spegnolo. What a surprise to find a salesman that actually listens. I ultimately purchased a new Escape. He was quick to accommodate my needs, listened to my objections and gave me an excellent price. Tom truly made the experience what it was. After reading his reviews, and seeing how many other customers had similar experiences, I know he treats all his customers in the same professional manner. He is definitely one of the best salespeople I have encountered and I have driven a Ford for over 25 years. I would definitely recommend him.

Alana Falcon

6 de abr. de 2016

I was very satisfied with the service. The Rep Steve, was very helpful and delivered as promised.

Nancy Miller

4 de abr. de 2016

Great Service! Thank you! Usual quality service advisors!

Adam Marcus

4 de abr. de 2016

I located the used truck that I was looking for online at Colonial Ford, which was convenient because I live in the Danbury area. I was not sure that I was going to make this purchase until I met Tom Spegnolo. Assuming I would have to get into a haggling war, as I had done in the past with other dealers, Tom discussed this transaction with me and everything that he said would be the case, including the value of my trade, was 100% accurate. As this was the vehicle that I wanted, I had almost no choice but to make the purchase. Thanks to Tom for the positive car buying experience.

Ford guy

3 de abr. de 2016

Purchase of new truck and transactions went smoothly. Received a good price, they were very accommodating. Was kept informed of shipping date and arrival.They made sure truck was properly prepared and ready to go.

Rita Roujansky

30 de mar. de 2016

MANAGER AND SERVICE MANAGER ARE EXTREMLY GOOD. WOULD NOT BE SERVICING MY CAR THERE IF IT WAS NOT FOR THEM.BOUGHT FROM COLLONIAL FORD 2014 NEW ESCAPE,SERVICE GOOD STAF FRIENDLY.

TonyB

30 de mar. de 2016

I've bought a lot of cars in my life and i never had a better experiance. Tom went above and beyond for me. There were over 6 trucks on the lot but none to fit my needs. I explained one time what I wanted and he did not push or put any pressure on me to buy from the lot.Two days later my choice truck was available on the lot. Tom and the team at Colonial Ford really exceeded all my expectations. Glad to have meet Tom and Bob imagine they say what they do. Overall it was a great experiance.

2009F-150FX4

26 de mar. de 2016

I would HIGHLY RECOMEND going to Colonial Ford when purchasing a New or Used Vechicle. Tom,Bob,and Jason are Excellent. They are Courteous ,Informative,Engaging,and Undertood My needs in these hard times. Tom is an EXCELLENT Salesmen. Tom went ABOVE and BEYOND My expectations. Tom went out of his way to make My purchase happen.To put in short Tom made me ABSOLUTELY SPEECHLESS. Jason was EXCELLENT at making sure I understood what I was signing when it came to the paper end of it. BOB although I did not work directly with him long, felt made an EXCELLENT EXPIRIANCE for Me by directing Me to Tom. In My opinion Colonial Ford is EXTREAMLY FORTUNIATE to have these 3 Fine Men working for them. It was an ABSOLUTE PLEASURE WORKING AND MEETING WITH ALL 3 Men.I WOULD HIGHLY AND DEFINATLY RECOMMEND Going to Colonial Ford. YOU WILL NOT BE DISAPPOINTED. AGAIN I THANK YOU TOM, BOB, AND JASON FOR ALL YOUR HARD WORK.IT IS MOSTLY APPRECIATED.~ Robert Girolamo,Danbury CT.

Julia Krause

24 de mar. de 2016

As always Colonial Ford has put the customer 1st. My Son had to bring in my truck and he needed to get to Class . They found s few issues and even needed to change the brakes and they took care of it all with time to spare. As well the agent accidentally charged for the oil change which is part of our Lease. Once realized he issued a whole new credit and charged the correct amount. Anyone one else would have just billed me and walked away. Thank you. Being a single mom of 4 boys Every penny counts. Sincerely Julia L. Krause

barefoot

22 de mar. de 2016

It was a pleasure to work with Tom. From start to finish the purchase of my truck went smooth.I highly recommend Tom. He is very knowledgeable and a great person to work with. Thanks for everything.

Raymond Savner

21 de mar. de 2016

Update to my previous review of Colonial Ford. The issue I had with a cracked windshield has been resolved, Colonial Ford took care of it and I want to thank Mark and Steve for there help.

Joseph Smith

21 de mar. de 2016

1st oil change on 16 escape.pleasant staff. would recommend

Ashley Goetz

21 de mar. de 2016

Very professional and service was done quick! Staff was friendly and informative :)

Gregory Michalek

21 de mar. de 2016

Experience was great I got exactly what I was looking for and Salemen stuck to that which was great.

Ellis Tarlton Iii

21 de mar. de 2016

Staff was great especially Rick and Bob lllllllllllllllllllllllllllllllllllllllllllll

WMM63

14 de mar. de 2016

It was a true pleasure working with both Tom and Bob during my most recent buying adventure. They were knowledgeable, engaging and patient as my wife and I worked our way through our buying decision. They never tried to pressure us into anything and the negotiation process was fair and honest. We left feeling as if we were treated with respect and that our business was truly appreciated. I would not hesitate for a moment to go back to Colonial for another car and would encourage any of my family and friends to do the same.

Carlo424

13 de mar. de 2016

Pat did a great job throughout the purchase of a new car. Worked with my budget and I got the vehicle I wanted. He answered all my questions and explained in detail all the functions of my new car. He made the process a comfortable environment. The whole staff was great.

Bob Backlund

9 de mar. de 2016

Review your purchase orders, do the math, and make sure you consent to all charges.I was reimbursed by the owner. Service Department is fine.

Armstrongs

28 de feb. de 2016

We came in looking to trade in our car for a new one. We had Tom Spegnolo who was so understanding and helpful from the get go. He made the process seamless and easy for us. We couldnt be any happier with the time and help that Tom gave us up to the very end when we drove off the lot! Totally would go back in a heartbeat for our next car!

Shannon Hughes

24 de feb. de 2016

Great service. Took my car in sooner than expected. Done same day.

Raymond Savner

17 de feb. de 2016

Working with Bill the sale person was good. We brought a 2013 f-150 nice truck, all was fine until we signed the papers and drove off the lot. We were 5 mile's down the road and my son notice a crack in the upper right corner of the windshield. I called Bill that day and was told that the truck was pre certified so it was my problem. I ask for the manager to call me, I have called back a number of times and left a message to call me and still after a week no call back from Colonial Ford.

RMH

17 de feb. de 2016

We just purchased our latest Ford from Mike Meyer at Colonial Ford of Danbury. We have had the great pleasure of purchasing our new Fords from Mike for over two decades now and it has been a pleasure from the start. Mike is always professional, knowledgeable, very patient, and helpful--if you have a negative picture of the stereotypical "car salesman" in your mind, he's the opposite. We wouldn't think of going anywhere else.Colonial also has a tremendous inventory, and we had a number of choices within the rather specific parameters we had set. The transaction was fast and trouble free and the car was prepped beautifully.We also were helped by Pat Stavola on Mike's day off and he was terrific as well. We were very impressed by the collegial way these guys work together for the benefit of the client. It's how a car business should be run. Kudos to all the Colonial staff! We will return and would highly recommend Mike and Colonial Ford to anyone looking for a car.

MyExpedition

15 de feb. de 2016

This was our fourth vehicle we purchased having Mike Meyer as our salesman. It is always a pleasure dealing with Mike who is very obliging and knowledgeable of the Ford vehicles. Once again a big decision made a little bit easier and more pleasurable.

Martin Oconnor

2 de feb. de 2016

No issue with Service and Gary was great. This will be my last response to a survey as I have left several comments and questions in the past with no response. Not sure why you issue these if no one really cares to read or respond.

Anthony Bauso

31 de ene. de 2016

We are always satisfied with Colonial Ford Service. Rick has always been a reliable and trustworthy service advisor and we only deal with him. Mr. Mitchell always does outstanding service on our car as well.Together we are fully satisfied with our experience at Ford Service

Fay Nelson

28 de ene. de 2016

Colonial Ford checked my brakes and replaced the rear pads. Safety is key for me.Thanks. Colonial Ford!

James Hsieh

27 de ene. de 2016

Tim was helpful and patient as we started the search for a used car which will ultimately become my son's vehicle. The search was a slow one, but we ultimately decided on a 2013 C-MAX and Tim helped explain the certified pre-owned process and purchase options. This is our 2nd car from Tim and we are happy with him and Colonial Ford and the way they handled the sales process.

John Varda

27 de ene. de 2016

Warranty part not avail day 1 had to bring back day 2. Pre hours valet very convenient and helpful. Staff very flexible about after hours puck up.

Ashok Nanda

26 de ene. de 2016

Staff were helpful. Waiting area was comfortable. Staff were polite. Time estimate given was accurate.

Bonnie Schulze

25 de ene. de 2016

Wonderful! I didn't even have an appointment and was taken in right away. I just want to thank everyone for their kindness in a stressful situation. Thank you all so very much!

John Halas

25 de ene. de 2016

Good communication with service rep. Car was finished in a timely manner.

Diane Luongo

25 de ene. de 2016

Service Rep was professional and pleasant to work with. Colonial Ford's waiting area for clients is comfortable. One nice-to-have would be a viewing window into the garage where work is being done.

John Huray

25 de ene. de 2016

Service Reps were great. Quality of work was terrific Thank you

Thomas Tooley

23 de ene. de 2016

Rick was very communicative, and the work was frtft.

Scott Sheldon

18 de ene. de 2016

I bought my Focus at your dealership. Happy with car, wish it had a rear window washer and the key area lighted for night time use. I like dealing with Steve C.for service work and will try to go to his office when I need service. Hopefully the recall on my transmission fixed the jerky shifting, it was scary driving in stop and go traffic. I was unaware of the new style transmission my car has. I never heard of a dual clutch transmission and I'm somewhat of a car guy. The car is preforming much better and I hope it's fixed for good. I do wish that you had more rental cars available. We live in Pawling and it takes quite a time for two of us to deliver and pick up car. I would gladly pay $25 to $30 for a overnight rental. Scott

Fred Kaczowski

18 de ene. de 2016

Thought the price was high for a oil change. Seems like I was being charged twice for oil and parts.

Hannah Anderson

16 de ene. de 2016

It was quick and on time and I liked the reminders online All were very helpful and quick to answer questions

Ed1417

16 de ene. de 2016

On our recent search for a Ford Expedition, we discovered that Colonial Ford had an inventory that was vastly superior to other area dealerships. Our initial contact was with Steve Zavatski and we were immediately impressed with his knowledge and patience and drawn to his easygoing manner. When he was unavailable, Pat Stavola met with us. Both contributed to a very positive experience that resulted in quickly obtaining the car we wanted. Jason Walker, their financing expert thoroughly and meticulously guided us through the financial details. We highly recommend the team at Colonial Ford in Danbury.

Fiesta Owner

14 de ene. de 2016

convenient valet service, quick check in, comfortable waiting area, helpful staff

Chris Buczek

13 de ene. de 2016

Very friendly people, clean facility. I would consider buying a vehicle from colonial ford

George Kovacs

13 de ene. de 2016

Ford Focus, the computer controlling the clutch-transmission stopped working, it was replaced promptly under warrenty.

Frederick Kubick

12 de ene. de 2016

As always, everything was great.......took care of us as scheduled....resolved the recall...friendly service...You have an excellent staff.....

Michael Booher

8 de ene. de 2016

It has always been Great to spend time with the people on all of the vehicles that I purchased through the dealership. My hats go off to Tim, Bob, Sal and Mark for working with me each and every time.

Clairemarie Rooney

7 de ene. de 2016

My car was completed ahead of schedule and all staff were very courteous

Susan Bankes

7 de ene. de 2016

Anthony was very helpful and the car was ready when he said it would be. He even went the extra mile to sync my phone to the radio.

Louis Howe

6 de ene. de 2016

I left my car on a Sunday night, unable to contact the Service Department as it was closed. I left a note explaining the problem and asked to please look at it when they had the chance. As usual, the service was excellent. My car was looked at by late morning and I was called with the result and it was repaired and ready for me to pick up that evening.You can't get better than that !! Thanks Anthony for all you continued help and support..Lou Howe

Koren Mahoney

6 de ene. de 2016

I had a great experience! I leased a Ford Explorer. The staff was helpful and knowledgeable. I worked with Rick. He answered all my questions, was patient and professional. Thanks!

Nancy Hutchinson

5 de ene. de 2016

Vinnie is the best Service consultant I have ever worked with. I trust him completely. My second favorite is Rick. Not sure I would schedule an appointment if those two were not available.

Theresa Eberhard

5 de ene. de 2016

It is so easy to have service at Colonial Ford. The drop off procedure is quick and organized, the actual work on the car is less than an hour, paper work is explained by a service representative, and off you go! I never have a problem at Colonial Ford.

rmckier106

30 de dic. de 2015

Bought a Transit 250 from Steve Z and the guys at Colonial Ford. Simple, seamless and quick are the three words that best describe the experience. I had looked at another delership and was not impressed with their followup. A business associate suggested I call Steve Zavatsky at Colonial who had given him great service in the past. Steve found me a truck at a great price and had it on the lot in 24hrs. Steve and the Crew at Colonial have all my business going forward!

Hallia Baker

28 de dic. de 2015

I came in for a routine oil change and tire rotational. Yet, the stellar customer service was anything but run of the mill routine. As always, I'm met by friendly and efficient staff. The service call was done expeditiously and I can't think of anything to say beyond - total pleasant experience. Colonial Ford service is always top notch!

Lauren DiNardo

27 de dic. de 2015

Vinny was very helpful, understanding and accommodating. Bob, head of service made sure I was taken care of. Great team!

Ray Juskiewicz

26 de dic. de 2015

Service was first class and the staff very helpful.

Luciano Paschoalini

25 de dic. de 2015

As a contractor here in Danbury CT I bought over the years several trucks, Ram, GMC and Ford, but I never had a experience like we had at colonial Ford. Fantastic service Dep, Rick is great consultant and Kevin a great salesman. For for my next truck will be another Ford. Thank you

Dorothy Areson

25 de dic. de 2015

I purposely dropped the car off overnight and indicated I desired an 11am pick-up, however when I called to check on the car at 9am it has not yet been checked. I approved the repairs up to 500 on the sheet, so I was not called with a quote. I found it interesting they clearly read that detail, but not my pick-up time. The car was finished satisfactorily shortly after 12pm.

Penny Campbell

24 de dic. de 2015

Your service dept. is always on top of any problems or recalls . The service and staff is outstanding. Keep up the good work. Happy Holiday.

Amy

18 de dic. de 2015

Leased a 2016 Explorer. Very very happy with the car. The staff was very helpful and very friendly. It was a quick process. Would definitely recommend.

Fay Nelson

18 de dic. de 2015

Checked out the Fusion Hybrid heat and repaired trunk gasket.Same day service.

Richard Lange

16 de dic. de 2015

I did not have a appointment but I left my truck off for repairs and early that afternoon it was finished.Thanks.

Edward Coelho

16 de dic. de 2015

Service department is the BEST in my opinion and the service advisers Rick and Vinny are second to none !!!Not to mention the mechanics super !!!Keep up the EXCELLENT work !!!!Eddie Coelho

Dominick Vento

15 de dic. de 2015

Service dept always looks the car over for possible issues before they occurr. Work is usually done on time as well. Thank you

Shelby

15 de dic. de 2015

Chris Townsend was very helpful and made my experience at subaru as a first time car buyer enjoyable and easy. Thanks to the friendly service, I will definitely do service at colonial again!

Christine Daley

13 de dic. de 2015

My visit was routine, an oil change and some other maintenance due based on mileage. The service people were friendly and attentive, I only had to wait about an hour. The price was excellent.

Timothy Sullivan

11 de dic. de 2015

Was service only,experience was excellent, service writer did a excellent job.

brosy2424

10 de dic. de 2015

I was shopping for a new vehicle, after walking into the dealer Tom Spegnolo was able to help me with all the information that I needed. He was very professional and helpful. My experience was great and Tom made sure I got enough time to make a decision. Tom delivered what he said he would, great experience, happy with my purchase and I would recommed him to anyone. My first time at Ford and I have no regrets, me and my family really enjoying our new vehicle. Thanks Tom. I was truly satisfied with the whole process.Bev Wright

Kelley Troccolo

9 de dic. de 2015

We made an appointment one week in advance but despite that, we had to wait almost two hours for our car to have the oil changed. One associate was not very communicative, but when the two hour mark was approaching and my husband spoke with another associate, he was very apologetic and actually didn't charge us for the oil change. So my feedback would be to stick to your schedule, but they certainly focused on the customer experience by not charging us for the service visit. They turned around the experience - thank you!

Walter Schweikert

8 de dic. de 2015

Service manager understood what I needed and followed through to make sure everything was addressed.

juliaheslin

7 de dic. de 2015

I was recently in the market to purchase or lease a new car and was very interested in a Ford vehicle. I had spoken with Mark Palladino in the past and he told me when I was ready to buy, to come on in...so my boyfriend and I came in on Black Friday at 9:00 a.m. We were fortunate enough to get hooked up with Pat Stavola who listened to my wants/needs, discussed an Escape and a Fusion and test drove both. After the test drive and discussion with Pat, it was a no brainer - I was going with the Fusion. It has everything I wanted and more! The car is awesome and has so many cool features including voice commands for everything, an over-the-top navigation system and heated seats AND steering wheel. I went with black with the light interior and it's a beautiful car!Pat was great to deal with...Professional, friendly, knowledgeable and he definitely got me in the right car for me. Bill in finance was also terrific to deal with. When you need a new car, go see Pat, he'll hook you up!!!

Randall Michael

5 de dic. de 2015

Oil change and service recall. Excellent, no problems, polite and helpful.

Alan Schirmer

3 de dic. de 2015

The staff was very courteous and helpful during my recent service call.

Jeanne Cassarini

3 de dic. de 2015

Always a pleasure!!! Convenient to wait while services are being provided. Service team always very helpful

Lauren Simonelli

1 de dic. de 2015

I was in and out within 40 minutes for an oil change, wiper replacement, and a service check. Everyone was super friendly and made it a quick and easy visit. If I had to make one recommendation, it would be to implement a desk to check-in or a greeter on the service center floor, rather than inside an office.

Susan Barton

1 de dic. de 2015

I brought my car in for service. Unfortunately I did not read my bill before I had left. They had rotated my tires and discovered that I had a nail in one of my tires. I called when I got home and asked why I wasn't told about this while I was there. I was told that they are not allowed by remove them that I would have to go to a gas station. I think there needs to be more communication between the service technicians and the customer.

Francesca Morrissey

29 de nov. de 2015

I appreciated that the service took exactly as long as I'd been told it would take. But I was most appreciative of being told that because I had a free oil change and a credit to my account, there was no charge for this particular service. It was so nice to be told this without my having to ask or to remind.

Ricardo Delacierva

27 de nov. de 2015

Super work and very courteous We sAlways take our cars to colnial and will continue to do so.

Maureen Will

27 de nov. de 2015

My Ford Escape was in for service and as always the service staff was there to help - they treat you very well, always explaining what is needed or what can wait. Most of all they don't talk down to you, and for that I do appreciate them. This is yet another reason when it's time I will be getting another Ford.

Jon Russillo

27 de nov. de 2015

Service and 3 recalls taken care of. No loaner vehicles so I had to wait. Not ideal. Also, thought I was not going to be waiting, but I was going to be. Mix up in communication. Could be I was not clear enough. Took longer than expected. Overall, good but not great.

Paul Hiro

26 de nov. de 2015

I have not been in for service from a dealership in quite some time.I have purchased 27 fords in the last 26 years and the service I receivedfrom Colonial was by far the best ever from a dealership.Your check in system was excellent. Thank you. Say hi to Mark P.Paul Hiro

Been duped

26 de nov. de 2015

Went to colonial ford to get a "check air suspension" light fixed. Had my car for 4 days. They didn't keep me updated on the repairs even after i called numerous times to call me back about how much the repairs would be. Finally called me on the fourth day saying my vehicle was fixed, this all the while i had no idea what was diagnosed wrong with my car or how much it was to fix. Turns out it was a hefty bill which i found out when i went to pick up my vehicle. Thought the problem was fixed but when i drove my vehicle around for about a week the "check air suspension' light came back on. Will never use this facility again.

David Nana

17 de nov. de 2015

personnel all were very friendly and helpful. I requested a first appointment because I was waiting, and I was in and out as requested. Tnanks.

Christina Baruffo

17 de nov. de 2015

Everyone was helpful and courteous. They thru in a oil change for free. They're the best!

Thomas Conroy

15 de nov. de 2015

The company was very helpful in making the sale relatively pain free. From the salesman to the finance manager, very easy and quick to work with. The real test will now come with service. I was told that the few cosmetic fixes would be done on service which would be scheduled soon. I am now waiting for the service call, especially since I am already getting a change oil alert on the dashboard."The jury is out."

Maryann Wolfe

14 de nov. de 2015

My salesman, Bill, was professional and low pressure. I enjoyed working with him. He was fair and helpful. The faculty is fine. I gave four stars because the lot, itself, is I a it tight

Thomas Powers

13 de nov. de 2015

I purchased a 2016 Ford Fusion at Colonial. Every person I encountered, most especially the salesman, Kevin Elston, was professional, friendly and helpful. Well done!

Richard Englund

13 de nov. de 2015

Everything was on time, service advisor was polite and knowledgeable. The price was right.

Richard Reynolds

12 de nov. de 2015

I have never been disappointed with the servicing of my F150 truck. Your service department is always on time. Also, the service is always fully explained to me.

Douglas Dickinson

11 de nov. de 2015

The experience was everything I had hoped for: excellent and knowledgeable sales rep, paperwork straightforward and the car as received was immaculate..

Christine Salmon

10 de nov. de 2015

Fast and friendly customer service. My car was ready in the estimated time. Thanks!

Alan Mechanic

10 de nov. de 2015

Brought car in as scheduled at 9am. Bob Simonelli got me a loaner car. Got a call early afternoon that car was ready! Picked up car that evening. All is well.

Thomas Campbell

9 de nov. de 2015

Since ,I have been bring both of my Fords to them the service and staff has been outstanding.

WasaFordGuyNowNotSoSure

6 de nov. de 2015

Sitting in the service lounge waiting for my repair again. in the 10+ years I've been dealing with Colonial, I have yet to bring a vehicle in and leave happy with all repairs completed. Most visits results in return visits to either do the repair over, or because they missed something.Service management is apologetic, but the problems continue.

Michael Connolly

4 de nov. de 2015

.After I had totaled my F150 STX 2010 model, I was on line checking on trucks and price's, I had found a truck in Texas that was interesting, and one in Buffalo NY, But then I came across this Dandy of a Truck In Danbury CT. I called and talked with the Rep , He was very helpful, and UP FRONT on everything about the truck. This Truck had more than I was looking for and the Price was well within the Ball park !! My Rep took care of everything and I even got a better rate than at MY credit Union. Totally pleased with the Truck and the entire process. I am retired Military and It was a pleasure to work with the Professionals at Colonial Ford !! Already recommended several people to take a Look at Colonial Ford and hopefully they will !! Again Thank You Very Much !! Michael P Connolly

Ms. Sunshine

4 de nov. de 2015

My very first car was a Ford Escort in 1985 and I have had several Ford's purchased through this dealer since then. Very helpful dealership who are willing to help you find what you are looking for without a lot of pressure to purchase immediately. Tom spent quite a bit of timing showing/finding several vehicles that fit what I was looking for. He walked through the pros and cons of each given my criteria. We finally found the perfect fit! As long as Ford continues to make quality vehicles, we will continue to use this dealership!

Russell Griemsmann

3 de nov. de 2015

I bought the Freestyle from you. I have had it serviced at the recommended intervals. It has been the best car I owned over the 155000 miles I have driven it. The staff and the work has been great. I would gladly buy another Freestyle but Ford doesn't make it any more. Since the other vehicles Ford makes don't fit our needs I will have to look to other car manufacturers. It is a shame since I have had such great service with Ford.

Kenneth Kozak

31 de oct. de 2015

Everything was good no problems keep up the good work

Emily Freeman

30 de oct. de 2015

I purchased a Ford Fusion. I could not have asked for a better salesman. He was very patient, courteous and knowledgeable about the car. I got excellent service and would buy another car from him in the future.

'The Traveling Boys'

30 de oct. de 2015

Both purchases, where internet based - culminating in a purchase. To Buyers do your homework, Go in with what you are interested in - and be ready to receive a fair price. After service, I can solidly say - they are very good

Natasha Beckmann

29 de oct. de 2015

Kevin listen to what we wanted and after showing us a a few vehicles and test driving them we were undecided. Then Kevin showed us the brand new 2014 Ford Edge which was the last one on the lot. While it didn't have the color we wanted it had everything else. When my husband started second guessing our purchase they next day they were more than happy to help him by looking at more vehicles and comparisons. Both salesmen went above and beyond.

Anthony Gonzalez

28 de oct. de 2015

I was in and out in less time than I expected. Thanks.

John Fitzgerald

27 de oct. de 2015

Service was fine, timely, fair price and delivered by technicians who were well trained.

Laura Giordano

27 de oct. de 2015

The service staff was very helpful in repairing my Ford Escape.

Stephen Myers

26 de oct. de 2015

We have a 2014 Escape, that was brought in for recall. The staff did an excellent job. They repaired sooner than anticipated. We will bring the Escape in for any further recalls or servicing.

John Huray

26 de oct. de 2015

Great service staff. Work was performed timely. Waiting room is comfortable with computers, TV , drinks and magazines. Thank you

Rocco Sciplini

26 de oct. de 2015

Salesperson very helpful and patient.Purchased 213 edge.

Glenn Utter

25 de oct. de 2015

Able to fix my problem with out a issues without a issue

Michael Stavola

24 de oct. de 2015

As always Colonial For is prompt & professional. We always schedule our service is ith Colonial Ford

BK

23 de oct. de 2015

FORD F-150 purchased .. Great incentives- great overall buying experience...

Jeff Champion

23 de oct. de 2015

Everything was great from setting up the appointment to the friendly reminder to the quick check in, explanation of work and prompt completion of work with valet service! THANK YOU!

Michael Slimak

23 de oct. de 2015

Good Job! Thanks for taking great care of my truck.

Liz Kiley

21 de oct. de 2015

I brought my Ford Fusion in for it's first service...approx. 4000 mi. In addition, there was a recall notice regarding Steering Gear Motor Bolt corrosion; so appt was for both. Ford sent me an email confirming my appointment. I meet with Rick Flachbart in Service. Prior to going over what was to be done; I showed Rick two areas on my new Fusion (purchased in April '15) that I was concerned about. He was great in explaining things; and had both my concerns looked into. We set up a secondary appt thru the Body Shop guys to realign the gap I saw in my hood, and offered me a loaner car. I have to say his response & offer of a loaner was a pleasant surprise. He also told me how to submit for the rebate offered on my service...which was easy & I already received a confirm that my $10 rebate would be coming in a few weeks. Great experience. Thank you.

Linda Hogan

21 de oct. de 2015

I have a 2014 Ford Focus. The dealership was great. The waiting room and the bathroom was clean. the Staff was very helpful and answered my questions. I was very pleased with the staff and service.

Paul Glaser

21 de oct. de 2015

The battery died in my driveway and had car towed to Colonial Ford Service. Was fixed and replace in less than 24 hours. The service department was great!

Tammy Maher

19 de oct. de 2015

What a great experience.. Tom was excellent.. Very knowledgeable !!! No pressure... I would recommend colonial ford to my family and friends

Jeffrey Barath

18 de oct. de 2015

Service appt given same day---which is usually very hard to get. Needed it quick cause my "tire low pressure" light was on for over a week and the tires' pressures were OK...so there was something wrong w the alerting system...didnt want to keep driving around like this...they took me in right away and fixed it...Steve is my sac mgr. New facility, good people always

Joseph Plouffe

17 de oct. de 2015

Great service as expected and on time. Nice new waiting room, with good coffee! I travel 10 minutes more than I need to to go to Colonial Ford. Great dealership, my family has been going to them for years.

Patricia Swift

16 de oct. de 2015

All satisfied with the levelOf service....The service department do an excellent job of servicing my Fusion

Charles Clapp

15 de oct. de 2015

Aside from the normal LOF, there were 2 recalls and a tire rotation to be done. Initially the service rep advised us that it would be approximately 2 hours. We were going to wait. It actually only took about an hour and 20 minutes. Pleasantly surprised.

Marissa Maccarrone

15 de oct. de 2015

The staff all around was extremely friendly and not pushy at all, Tom Spegnolo is an amazing salesman. He really showed me all my options and made sure I completely understood all the terms of my agreement.

Michael Oconnell

15 de oct. de 2015

18 years of car buying.. best experience so far, Mike Meyer very good not pushy, very helpful all around, service people excellent too, would highly recommend.. Mike & Kelly.

nelly61013

14 de oct. de 2015

For my first time buying, so the process itself was a little intimidating. I also knew walking into a dealership, the salesperson's goal is to sell and I definitely felt a little pressure to do so. BUT, initial nervousness aside, the process was really very smooth and Tom who coached me through the process was extremely helpful with everything. I've recommended Colonial Ford to a friend who's been having problems and hopefully he'll be able to get in and get something soon as well.

Michael Cassetta

12 de oct. de 2015

Overall excellent experience. The online schedule system does not work, but the response on the phone is quick and helpful...

Vincent Lacorazza

12 de oct. de 2015

long Time Ford Customer, never disappointed, know nothing about mechanics,fully trust recomendations

Leonardo Vieira Alves

10 de oct. de 2015

Very nice, you guys did a very good job, thank you so much!!!

AI

10 de oct. de 2015

Awesome -- i needed to reach a meeting at 9:30 and i said i need to leave at 8:30 and they broughtthe car around at 8:20 -- really great customer service!

Patrick

10 de oct. de 2015

What a great experience from start to finish. Our salesman was Dave Gillotti and we could not be happier.Very fair on the price of the beehive, the trade in and his overall knowledge.Was not pushy and we had all of questions answered. Thx, Dave

Mark Oskam

9 de oct. de 2015

Always great! Enjoy going there for my service needs.

Gilbert Chevalier

9 de oct. de 2015

GOOD WORK WILL RECOMMEND THANKS ENOUGH ALREADY

Joseph Vinciguerra

6 de oct. de 2015

You guys are the best. Thank for helping us out three years ago and thanks for the 2016 lease.

Dominick Bruno

6 de oct. de 2015

Rick was very helpful. Resolved the Sirius radio problem.

Steven Hubbard

5 de oct. de 2015

Always professional and pleasant. We have bought a number of cars from Colonial and plan to continue to

Mark

5 de oct. de 2015

I had a no hassle, no pressure experience in buying a Pre-owned 2015 Ford Escape at Colonial Ford. Mike was a friendly, professional and knowledgeable salesman who answered all my questions, and I never felt pressured by him. This is the second Ford I have purchased from Colonial, and I have no hesitation in recommending them, Mike, or a Ford vehicle.

David Hembree

4 de oct. de 2015

Steve has been my advisor for over twenty years! He does an excellent job helping me understand what needs to be done and why.I'm grateful he's there!

Stephen S

29 de sep. de 2015

The service by the friendly staff made for a great buying edxperience

Jeffrey Wahl

28 de sep. de 2015

Sent my wife over to look at a 2013 Edge. She liked the suv so I contacted the dealerships and brought the car within a few days. I had no issues purchasing the vehicle and the dealership worked hard to help me out with a lien release on my trade in. I would buy at Colonial Ford again.

Michelle

26 de sep. de 2015

Service was wonderful - but I would have preferred to have my clock reset. Also I picked up the car from ford with two tires low on air (message on my dash). I would hope that kind of thing would be checked before a car is sent back on the road.

Shawn Collins

24 de sep. de 2015

Salesman extremely personable and follow through impressive. All personnel in dealership very cordialand warm. Would highly recommend this dealership.

Robert Simonelli

23 de sep. de 2015

Sales Mgr Bob was awesome!! Don't think I have ever met anyone in the car business with his knowledge AND good looks!!! Give this guy a raise.

Denise M.

23 de sep. de 2015

I've had Ford vehicles since first getting my license at 16 years old. This is the best dealership I've dealt with. I drive an hour out of my way just to do business with them. It's a pleasure.

Susan Pitman

21 de sep. de 2015

Just love my new Ford Mustang! I searched 200 miles to find it just what I wanted! Ruby red V6! Friends thought I was crazy to drive 3 hours from my home to buy it! Mike Meyer was great low key no pressure! Great service

Amy Jordan

21 de sep. de 2015

Bill Conley was a great salesman. Very happy with my new car! Highly recommend this place!

John Chipman

19 de sep. de 2015

Good people, good vehicle..silly to ask for 50 characters...

Johnell Pannell

18 de sep. de 2015

It was my first time in a dealership so Tom Sweeney was extremely courteous and helpful through the whole process. Very much appreciated, love the car and I will definitely recommend you guys to anybody I know looking.

Bob T

15 de sep. de 2015

Got a great little used car from Colonial. With the exception of a small issue with the outside body shop fixing the front bumper three times, I was completely satisfied with the attention I got from Tim and Bob. The issue was resolved to my complete satisfaction.

Agnes Stossel

15 de sep. de 2015

I purchased a 2016 Fusion Hybrid and I love it !! The MPG is insane ! Mostly high 40's low 50's on average, but have also had even much higher numbers. Also very very comfortable and just a joy to ride in.The staff at Colonial Ford was excellent. My salesperson Jim had a very calm well mannerism about him that helped ease my anxiety about purchasing a new vehicle. The General Manager Mark also came by each time I was there to speak with me and shake my hand. I felt like I was really being treated the way a person should be when making a decision on a new vehicle. Bill Johnson in finance was also wonderful. I can't say enough about how well my experience was at Colonial Ford !! I would certainly recommend anyone family, friends, whoever, to go to Colonial Ford.

Jeffery Tracey

15 de sep. de 2015

No issues...very smooth appointment. Appreciate the fast turnaround

Reiner Pister

15 de sep. de 2015

My Experience at Colonial Ford was excellent from the moment I met David to the moment I left with my Ford Escape. David answered all my questions, provided me with all the necessary information, and even surprised me by getting a better financing arrangement then the one I had previously arranged. I've already recommended Colonial Ford to a close relative. I hope my Ford Escape will last as long as I expect it to. Thanks

Amy Hanson

11 de sep. de 2015

CAR SHOULD BE WASHED AFTER SERVICE VISIT. EVERYTHING WENT GREAT

Louis Carrafiello

10 de sep. de 2015

service was fine----------- worker never used paper protective paper on floor mats ------muddy foot prints were left-------had to reset clock etc-----was brought in for recall

Marianna Kaufmann

10 de sep. de 2015

Re: Dead battery--2013 Ford EscapeI wasn't happy to learn that my Extended Warranty did not cover my battery. However, Steve at the Colonial Ford Dealership Service Department, was pleasant and very competent. My new battery was replaced and my oil changed while I waited. Steve even found a few unused service $ award in our account to apply against the total cost.

Steve Owens

9 de sep. de 2015

Great service,fast and efficient. thanks Anthony................................................................................................................................................................................

Randall Michael

7 de sep. de 2015

Ford Focus 2012 recall notice. Service was great! Fixed transmission problem.

Newcarlady9415

7 de sep. de 2015

Stephen Zavatski, was helpful and friendly. He described the differences between the models, which made my decision making so much easier. I test drove the 2 vehicles and then when I made my decision, he found the car with everything I wanted. This is my third car from Colonial and I will go back again.

MCM

5 de sep. de 2015

Mark P. Was super helpful - helping me to figure out exactly which model & features I wanted. Dan B. took care of the many details as well as teaching me how to use the "fancy schmancy" features! It was a very good buying experience - above all, I trust Mark to be real with me and to give me a fair deal.

George Barta

4 de sep. de 2015

The service was fast, efficient and friendly. I had a Saturday appointment for a frontbrake job. I brought the car in Friday morning. The work was done on Friday and I pickedup the car early Saturday morning. Brakes are great. The Service Rep, Vinnie, even showed mehow to get a $25.00 Rebate on the service. It was a very pleasant experience.

Djrobinson81

4 de sep. de 2015

Just had our fourth child and needed a bigger vehicle. Steve at Colonial helped us locate the vehicle we wanted which happened to be out of state and had it delivered to the dealership for us. All the kids are comfortable and safe and we all love our new ride!

Robert Godfrey

3 de sep. de 2015

My ten-year old Focus flunked its emissions test. The first diagnostics said: 'nothing's wrong!' But before I could get it to the testing station, the 'check engine' light came on, and it was back to Ford. With the amazing help and patience of Steve Camodeo, and your great service team, you got the problem taking care of. Yeah! Passed with flying colors.

Karl Westerville

2 de sep. de 2015

Purchased an F-150 earlier in the year. Great salesman, Don Bashack. Vehicle is great, towing an 8,000 pound fifth wheel with it. Does well but don't like the shudder on initial acceleration. I know the manual says to expect it.I would like to be able to speak to the mechanics that work on the vehicle. They often have good insights.Overall, was ontime, as promised ... good job!

Julie Devalk

28 de ago. de 2015

I saw Steve as service advisor...he has always been helpful and done his best by me and my family for our vehicles ...very trustworthy...

Michael Grady

27 de ago. de 2015

Serviceman took me right away and problem was found while I waited.

Satified customer

27 de ago. de 2015

Did the job right and in a timely manner for a great price.

A Very Happy Family For Many Many Years!

26 de ago. de 2015

Thank you once again Tim on another success! My Mom & Dad bought their cars from Tim as long as I can remember, then my mentor Mrs. Virginia Lathrop did the same along with our closest friends! Tim always goes that extra mile- just like family! Joel & I thank you & a BIG thank you from Caleb!

Nancy Reilly

26 de ago. de 2015

Great experience. Not a long wait to get my car serviced.

Thank you

25 de ago. de 2015

Colonial Ford represents professionalism with a personalize touch from sales to business/financial support. Tom Spegnolo, of the sales and leasing division, was extremely attentive and amicable to our buying needs. If closer to Colchester Ct, I'd be using them for maintenance and continuing support. I would highly recommend usage of this dealership for future buying needs.

Milton Craven

25 de ago. de 2015

car was towed in with problem on front end..20-30 min found out the axle tone ring was problem on right front...also was shown the left side could have same problem so I had both right & left axle tone ring done. car is running good at this time for 2008 with 60,000 miles

Patricia Loya

24 de ago. de 2015

The staff and actual work done was excellent. However there should be a better check in system. No one was in the room to check you in... leaving several of us there not knowing what to do. Some people were angry because others were taken ahead of them. I was told there usually is a greeter however they were "pulled" to another location. This did result in a lot of us waiting longer than we should have.

Inspiration Lanscaping by Henry

22 de ago. de 2015

It was my first experience of buying a "dump truck" F 350 2015 and I felt a little nervous because I do not speak very well the English language, but thanks to met Don Bashak the purchase was made me very easy, because if you know how to treat people equally regardless of race, color or language, Don Bashak Thanks for helping me buying my Truck F 350, "2015". we Hispanics need more people like you in order to grow our business.Thank you..

Diane Luongo

22 de ago. de 2015

N/a ..................................................................

Jeffrey Sullinger

21 de ago. de 2015

As usual we had a great experience with our last service appointment

Chris Bryant

20 de ago. de 2015

Everyone was very friendly, and I felt honest as well when it came to the items my car needed/was recommended in addition to my oil change. The main waiting room is massive... seems like wasted space. Maybe add an arcade? =D

Kat

18 de ago. de 2015

I have a certified pre-owned Focus. Nice car! This was a 30,000 mile service. There were a few things done that I am not sure needed to be done like flushing the transmission at 30,000 miles. When I mentioned to a mechanic friend that this was done his comment was that this is still a new car and did not need to be done. I wish I had looked at the owners manual for recommended service before okaying this expensive ($469.00) service. I like this dealership and have bought 3 cars from there but I need to really pay attention more.

Frank Kuhlwein

18 de ago. de 2015

My wife and I went to Colonial Ford for our first time 3 years ago during our car search. The less than complimentary comments we had heard over the years about car dealerships had us dreading the car buying process. Were we ever pleasantly surprised From our first meeting to present day we have had the pleasure of dealing with the group at Colonial Ford including reception, sales, financing, and service who are friendly and knowledgeable, and who operate with a level of honesty and integrity rarely found in businesses these days. They consistently go the extra mile and make you feel as though you are their only customer. Their attention and response to us did not change after the sale was completed regardless of what department we interacted with. We have found the after sales experience to be the true test of a customer service organization. Colonial Ford passes this with flying colors!I have been in sales/customer service for over 30 years and know what "good" looks like. Colonial Ford has far exceeded my expectations and set a benchmark for customer service that I did not think was possible.Keep up the good work!!SincerelyFrank and Christa kuhlwein

Joyce Cullen

18 de ago. de 2015

Car was ready in the time it was promised. Wifi was good

Mitchell Beck

17 de ago. de 2015

I've been a Colonial Ford customer for years and years. They always treat me well and do a great job at a reasonable price.

Charles Yarish

15 de ago. de 2015

Good customer care reps! Keep up the good work!xxxxxxxxxxxxxxxx

Linda Hogan

11 de ago. de 2015

It was a pleasure to go into a nice clean service area. The gentlemen that helped me was very nice. I had a chip on the back door and ask if they could touch this up as I was a pin hole but noticeable. I was not happy as they touched it up but it was not flat. it was like a splatter of paint. I let the customer service person know and look at it. He was very nice & had made a note on my file which I thought was the right thing to do. I had no complaints about the experience. He answered all my questions. Thank you very much.

Donald Williams

11 de ago. de 2015

Ford Escape---Service prompt & courtesy. Waiting room clean, comfortable, computers very useful. Good experience for first time for service.

Debra Dutches

11 de ago. de 2015

Colonial ford service is always quick and efficient.

Sammy'sMom

10 de ago. de 2015

Recently leased a Ford Escape. The experience with Tom couldn't have been better. He helped us find exactly what we wanted and his tutorial on all of the workings of the car was terrific as well. Top notch customer service! Would definitely shop at this dealer again would definitely recommend this dealership and Tom to a friend.

Anatole Harkawij

10 de ago. de 2015

2014 Edge. Service was great! Staff was terrific!

Barbara Manno

10 de ago. de 2015

excellent service on Friday aug 7th for a 7:30 oil change and tire rotation on my 2008 milan. I was surprised and happy it was done so fast. your guys are fantastic

Steven Hubbard

6 de ago. de 2015

As usual, all went perfect. Mike Meyer was on point as was Mark Paladino. Always enjoy doing business

frustrated

4 de ago. de 2015

My Taurus was recalled back in March. Told parts had to be ordered. I have called several times and was told no parts yet. This is service at it's poorest. No calls, no follow-up, no care. I have called the service manager I await his response. Is this how Ford considers the safety of it's customers.

Edward Coelho

3 de ago. de 2015

As usual the BEST service department in the area !!

Frederic Gindraux

3 de ago. de 2015

very prompt and friendly service delivered car when promised

John Suchy

2 de ago. de 2015

The vehicle was ready when the staff said it would be...all problems addressed and remedies.

Donna Warner

29 de jul. de 2015

I have a 2009 Ford Mustang that I love!My air conditioning was not working efficiently. The service team conducted a complete test of the system and corrected the problem. I was very happy that I needed only two minor parts to correct the problem. The system works great now.

Chipman

28 de jul. de 2015

Very nice folks and always courteous! I had another nice experience and would recommend them to all! Is that 25 words yet? I guess so!

John Neff

27 de jul. de 2015

Met with Don Bashak with questions about hybrids. He was very knowledgable. The plug Fusion is a completely different type of car than i have ever driven before - Don had all the answers.There wasn't a hint of pushing to make a sale. I've owned the car for over a week now and love it. Don is the best.

critesm

23 de jul. de 2015

Don Bashak and Mark Paladino represent the best in professional selling. Courteous, knowledgeable, provided a balanced and unbiased perspective on car and financing options. Ended up purchasing a 2015 Ford Escape Titanium. What a car! I will buy another Ford from Don and Mark in the future. This dealership gives provides me with trust and confidence, plus a nice dose of humor too :-) Bob Simonelli also participated in the selling process, and having purchased Fords in prior years with Bob as a focal point for prior sales, it must be noted that knowing Bob heavily influenced my decision to buy from Colonial. In summary, with Don Bashak taking the lead in selling our new Escape, he did and continues to do, after the selling process ( Don has helped us on several occasions in training on the use of the Escape's many many features: Nav, Voice Recognition, Sound source choices, Key Fob operation, much much more ) an excellent job. Kudos to Don.

SMSHCT

23 de jul. de 2015

Steve, after all this....almost 2 months 4 phone calls (never returned) 4 trips to the service dept....you gave me the wrong boltsI sort of thought it odd about all the talk about having to get a kit, what was that plastic piece in the bag, but what do I know....this is your area of expertise. Obviously frustrated when I tried to install it on Saturday in the rain, I gave my New Hampshire dealer (purchase location) a call....shoot us a picture oh, just a tailgate bolt....well send one to ya Monday morning...arrived today (7-22-15)...perhaps what you guys ordered had something to do with that ladder and support stand option, but gee whilikers....THE TRUCK WAS RIGHT IN FRONT OF YOU1) how difficult could it had been to remove a tail gate bolt from an existing stock inventory vehicle even to just check2) why did it merely sit , ignored on the counter for days....a simple phone call could have solved the PO Box and Residential Address dilemma3) I never did receive the USPS delivery anyway to this day "N O T H I N G"Not a major deal, I suppose, and you guys will continue on your merry way. I spent $43.00 in fuel and two weeks for what....NOTHINGbanner job Colonial - - BANNER JOBSam MihailoffPO Box 244Sandy Hook, CT 06482(203) 426-0315

ajedwards

22 de jul. de 2015

My experience with Don Bashak was great, he made us feel comfortable from the moment my wife and son walked in. He made the process very effortless.

crsgroupholdings

21 de jul. de 2015

My experience with Colonial Ford especially with Stephen Zavatski was fantastic. I was in the market the last three months to purchase a 2012-2014 Ford F150 Lariet. One I saw a few months back I missed on after being second in line. Stephen knew exactly what I was looking for and contacted me last week with even a better model. Patience does pay off. They are highly professional and the process went over very smoothly. Very happy with the level of service and highly recommend you see Stephen there! Regards,Chris

jst555

17 de jul. de 2015

Overall a positive experience with the car and the salesman (Tom Spegnolo). I would recommend both Tom and Colonial Ford. The entire staff is very professional and very aware of making the buying experience very smooth. As for Tom, he was very engaging and quite funny. Jason Walker was also very helpful with the financial process. Just a good experience all the way around!

Grace Catalano

17 de jul. de 2015

My Mitsubishi Spyder is a dream and I'm happy I found it. Jim Crosby was a big help in showing me some of the bells and whistles so I could enjoy my test drive. The pick-up process was trouble-free and although it's not a Ford, I would certainly suggest your dealership and Jim should the occasion arise.

Marilyn S. Miller

17 de jul. de 2015

Bought my car from Colonial (second one) after an accident and was treated very well, as always. All Service visits have been most satisfactory, and yesterday's was better than ever. Mike was very helpful, and my previously ordered touch-up paint was in the car when I was ready to leave. Thanks to all, tho' I miss the old service counter and talking to the people there. I'm sure this must be an improvement, but kind of impersonal. Oh, well.

John Huray

15 de jul. de 2015

Nice waiting room. Service done in a timely manner

Carmen Desocio

14 de jul. de 2015

The experience was good for the work I requested. Unfortunately I headed out on vacation on Monday this week and my car broke down on my way to New Hampshire. I have a rental now and my car was towed to a Ford dealership in Mass. to find out why it died on the highway. I just can't catch a break. I had it serviced for the safety checks, etc. recently too before I left, but something went wrong.

Robert Flynn

10 de jul. de 2015

The 40,000m mile service was done on time and the staff were very helpful

Christine Pruss

10 de jul. de 2015

Car was in due to a recall. Prompt checkin and check out

Cat Engel

8 de jul. de 2015

I recently purchased a 2016 Ford Fusion. The experience was much better than I expected it would be. I had intentions to shop around, but Tom Spegnolo made the experience easy, fun and gave me a good price from the start that I had no reason to go elsewhere. The whole process was painless. Tom continues to reach out to me and let me know he is available for any questions that I may have. Also, the financing was an easy experience. Great group of people at Colonial Ford! Overall, very satisfied with their service. I plan on returning there for next purchase. Keep up the good work!

Theresa Eberhard

8 de jul. de 2015

i know that I just love my Ford Fusion, But I love Colonial Ford and the care and ease with which the do business. Such a difference from my former dealer. The entire staff is friendly, outgoing and was to talk with about business.

Christian Willaum

8 de jul. de 2015

Technician and service representative were extremely honest. After diagnosing two expensive problems with my Ford fusion, they fixed one and were able to determine that the second problem was not an issue. They could have easily replaced the part at great expense since I had authorized it. Vinny and the technician kept in contact through the whole process. Could not be happier.

Leo

7 de jul. de 2015

I have been a customer of colonial fords for over 20 years. their professional and polite employees are the reason we keep coming back

Victor Francis

7 de jul. de 2015

Car was in shop due to recall. Appointment was given in a timely fashion. Car was ready when promised. A visit to the part shop to get touch up paint was also a pleasant experience. Service is always good. Reps always personable and helpful.

Richard Englund

3 de jul. de 2015

Everyone was helpful. It was my first trip to the new service center and it is a great improvement over the old one. Everyone from check-in to departure was courteous and made sure everything was handled well. Steve, the service advisor, was particularly outstanding in making sure that all was done properly.

Jane Zaborski

2 de jul. de 2015

I just purchased a CPO Escape, my first CPO experience and my first Ford product. Tim Barrett is a super-star. He walked us thru every step, from listening to what kind of vehicle I needed to handing me the fob the day I picked up my new car. He was thorough on every point, but never pushy, always courteous and considerate of our time (we'll nickname him The 'Un-Salesman'). You should also feel fortunate to have Jason, in Warranty, on your team - he is another example of a hard working, customer-friendly company representative. They both shared good feelings about working for such a family-friendly company. You are lucky, indeed. Welcome back, America!

Tama Ray

2 de jul. de 2015

Vinnie was awesome as an associate of Colonial Ford. I will take my car back to Colonial because of the way Vinnie treats me as a customer. He is friendly and honest. My car was serviced in a timely manner and I am always presented with details of what they did to my car during that visit. Definitely recommend Colonial and Vinnie to my friends and neighbors!

Denise M.

2 de jul. de 2015

I was impressed with the service I received at Colonial Ford. They were attentive, helpful, and really listened when I was telling them what type of vehicle I wanted. I also like that I felt welcomed by the staff. I work in customer service myself so that is a huge deal breaker for me, but Colonial Ford exceeded my expectations.

Peter Ruvolo

1 de jul. de 2015

The guys in the Service Dept. and the Shop were great. They did a great job servicing & repairing my Ford 500, as they have done numerous times in the past.It's just that it took sooooo long for the needed parts to come in from the Ford manufacturer!

Patterson Shafer

1 de jul. de 2015

Very fast very friendly - very thorough with scheduled maintenance

Christine Daley

1 de jul. de 2015

Every aspect of this service visit was exceptional. The valet was attentive and even gave me a ride home so I didn't have to wait and there was no loaner available. The service manager who helped me was friendly, quick and efficient and the estimate given was 100% accdurate. Kudos to the team!

Tamara Jones

28 de jun. de 2015

Leased a Ford Fiesta from Colonial Ford in Danbury, which was a no-hassle and easy experience; friendly atmosphere; helpful sales staff.

Dominick Vento

28 de jun. de 2015

Swervice dept keeps very good records and checks things that are due for service as well as what you bring the vehickle in for.

Hans Fuchs

27 de jun. de 2015

Tim was a great sales person. He was never pushy or rushed us. Would defiantly go back to him for our next car.

Lorraine Vigdor

27 de jun. de 2015

It was very nice. Rich made it go smoothly. Been a customer since around 1982. Service always brings me back.

Vincent Lacorazza

26 de jun. de 2015

A long time ford customer, Always very satisfied with purchases and service at both Mark Ford New Milford and Colonial Ford Danbury

Sharon Fusco

26 de jun. de 2015

2013 Focus; Speedy service; Pleasant representative

Randy Ashmore

25 de jun. de 2015

Always a great experience, friendly, professional and timely.v/rRTA

Dale

25 de jun. de 2015

We previously purchased a Ford Explorer at Colonial and as before, everyone we worked with was knowledgeable, efficient, friendly and attentive to our needs. Mike Meyer made purchasing our vehicle quick and seamless on our end, making for a pleasant experience. We were driving our Escape in no time at all! Mike even followed up after a few days to make sure we were happy with our purchase and that everything was ok. You have a great team!Thank you!

Alex Crouch

23 de jun. de 2015

Don Bashak helped my parents and me with the purchase of a 2015 Escape, I also want to thank Bill Conley for getting the process started. We had a lot of paperwork to fill out regarding insurance, financing, and the trade in car, and Don made sure everything was taken care of. Also, Jason from the financing department was extremely helpful with the paperwork.Don was extremely helpful and friendly. He took care of our situation and made sure we were completely satisfied. Great service overall, thank you Colonial Ford.

dmac1864

22 de jun. de 2015

I recently bought a used Ford Escape, I requested Tom because of the great reviews I had heard from his previous customers. Tom was very personable, knowledgeable, and far exceeded my expectations. As a single mother, I was nervous to purchase a car considering I do not have too much knowledge in that field. Tom was patient with me, gave me his personal number, and was available to me 24/7 no matter how many times I called. I would recommend Colonial Ford and especially Tom Spegnolo to all my friends and family for the outstanding service Tom provided.

JerseyGirl

20 de jun. de 2015

I recently entered into a lease deal for a Ford Fiesta and I couldn't be happier with how my experience went. My sales guy was Don Bashak, who was super personable and was a great listener. I felt respected and well cared for in terms of what I set out to do, which was to get an affordable but fun car. Mission accomplished and I owe it all to Don and Colonial Ford Danbury. Thanks guys!

lou

7 de jun. de 2015

Went to Colonial Ford to purchase a 2015 Escape. Met Tom Spegnolo and started a sales and friendly dialogue. Couldn't find the original exterior-interior color I wanted, but Tom went out of his way to find one that was great .Tom's personality and honesty made the Colonial Ford experience very pleasingKUDOS to Tom

Stephen

2 de jun. de 2015

We were on a budget and looking for used Ford Focus with low mileage. Tom Spegnolo was friendly, helpful, and very easy to work with. The certified pre-owned program is a good deal, and worth the peace of mind. This is the third vehicle we've purchased through this dealership (both used and new cars) and we'd do it again. Highly recommend Tom.

Bob C. Escape

2 de jun. de 2015

Tom Spegnolo, the staff, and the management at Colonial Ford are great to work with. We are happy with Ford's certified used car program. It was worth the trip from Prospect, CT.

Gary Ford Explorer XLT

26 de may. de 2015

I'm very busy so usually buy cars online which I did hear. With the assistance of General Manager Mark Paladino we were able to find the exact car I'd "Built" on the Ford website and he quoted a price that I knew to be very fair. I submitted the credit check over the phone and we picked up the car a couple days later. The car was ready and waiting and they spent at least an hour reviewing all the features. The finance people were very courteous and did not aggressively sell extended warranties and other such extras. It was an overall extremely pleasant experience.

VB1955

13 de may. de 2015

Someone referred me to Tom Spegnolo at Colonial Ford. I just had a bad experience at another dealership and Tom was highly recommended. I had never heard of Colonial Ford nor had I done any research at all about them, I just went on a referral with the expectation of calling with a few quick questions, but turned into a conversation with Tom. I visited the next day because I was impressed and comfortable with phone conversation I had with Tom. I found him, and test drove a 2015 F150 Crew Cab within 10 minutes of arrival to dealership. I loved it and told Tom I wanted the best possible deal. I originally came in for used, but this truck had everything I wanted. Tom found all possible rebates and he gave me a really great deal, so I couldnt resist. I never felt pressure; it was all informative. I was also impressed with the great pricing I received without having to haggle for endless hours, I was in and out driving home in my new truck within 4 hours, when I had no intention on buying that day -- very happy I did. He will absolutely get my business again.

mwhagg

13 de may. de 2015

Was a great experience working with the Staff at Colonial Ford I'd recommend this Dealership to Friends and Family They made the experience stress free with no hi pressure sales

Chris S

12 de may. de 2015

I purchased a 2015 Ford Escape and the overall experience was positive. Don Bashak was very helpful and did not pressure us -I feel like I picked out the exact car I wanted. The purchasing transaction went very smoothly and there were no surprises. I'm very happy with Colonial Ford and would definitely recommend them.

Oilguy

12 de may. de 2015

I purchased an F250 from Colonial Ford through the Costco car buying program. Our contact person at Colonial wa Pat Stavola. We walked into the dealership and had the Costco price given to us immediately. The price was great. No sales pressure was given. We had to order our F250 from the factory which was no problem for Colonial. We were even able to make a small modification to our order several days later. Our truck arrived prior to the original estimated date. We were kept informed of the build progress by Pat Stavola through email. Our truck was exactly as we ordered it with no problems. The whole purchasing experience was stress free thanks to Pat. The dealership also arranged for the loan and presented several different loan options. I highly recommend Colonial.

Jrep413

10 de may. de 2015

Thanks to Don Bashak for going the extra mile to make my purchase of a Lincoln MKS a great experience.Colonial Ford is straightforward in its goal to get you in and out with the best price around,would recommend this dealership to everyone who wants a hassle free car buying experience.

Tim & Gail C.

7 de may. de 2015

This review comes from a customer who changed his mind about six times before finally deciding to factory order the vehicle of choice, and through it all Tom Spegnolo patiently talked me through every purchasing option, and then talked me through every vehicle option to insure that I was satisfied with my decision. He then set me up with Sal Ruggiero to complete the ordering process. Sal was extremely knowledgable of the F150 and nailed the truck to a tee!Delivery came 8 weeks later and the delivery process went splendidly. All in all, a wonderful car (truck) buying experience. 100% satisfied. Thanks to Tom, Sal, and the rest of the gang at Colonial Ford!!!

daisymae

6 de may. de 2015

Yes, I bought a Volkswagen at Colonial Ford.Tom S. was a professional. He was polite and knowledgeable. He made the process go so smoothly. The experience was very positive. I would highly recommend him and the dealership .

Donnie 1481

4 de may. de 2015

My wife and I were interested in buying a 2014 CPO Ford Explorer Limited. We visited three Ford Dealerships in New Jersey and experienced several pushy, dishonest and unprofessional sales people. I searched the internet and found the Explorer I was looking for at Colonial Ford in Danbury, Ct. . I e-mailed Colonial Ford to see if the SUV was still available. Within minutes Denise Cerullo called me back, answered all my questions and set us up with an appointment with Dave Gillotti. We walked into Colonial Ford and Dave was greeting us at the door. He had the car waiting for us to test drive and went over the SUV from front to back with us. Dave was very friendly, knowledgeable, and not pushy at all. We also had the pleasure of meeting Bill Johnson, another true professional. Dave and Bill made purchasing our Explorer painless and easy. We were out the door within three hours time. Denise, Dave and Bill we thank you. My wife and I highly recommend Colonial Ford.

cwhitters

29 de abr. de 2015

A pleasant experience with very good sales service. Tom was extremely knowledgeable of the vehicle models and technology available. A very smooth sale and would recommend to others.

teetorr123

29 de abr. de 2015

I ran into the dealership and spoke to Don Bashak and told him exactly what I wanted and what i need and he delivered. Bob Simonelli was also awesome.

STANS AUTO BODY

28 de abr. de 2015

TOLD DON WHAT I WANTED, GAVE HIM MY BUDGET. HE DELIVERED ON HIS WORD AND A HAND SHAKE. I MADE A SMALL CHANGE AFTER I LEFT ,AND HE TOOK CARE OF IT WITH A PHONE CALL.

Mike f

20 de abr. de 2015

What a great new car leasing experience . Don has a customer for life Great deal and easy to understand and get alone with.Love my new Ford Fusion

tlucifora

14 de abr. de 2015

I purchased a used Mazda for my daughter. Tom and Mark were incredibly professional, knowledgeable and accommodating. I would highly recommend this dealership to friends and family.

Raquel Urena

9 de abr. de 2015

I visited this dealership with my husband and met with Don was very friendly,respectful, honest.he show us various SUV and gave was all the information we needed.

KarlW

8 de abr. de 2015

My sales contact, Don Bashak, was friendly, helpful and knew the vehicle inside and out. He made great recommendations and provided test drives. Ordering the vehicle was easy. Don took care of all details when the vehicle arrived, ClearCoating and Ziebart, and the vehicle was ready on time.Bill Richardson made the purchase fast and easy and was kind enough to drop the final NY registration off at my home.Overall, Colonial Ford is a great outfit ... well done!!Karl Westerville

George

8 de abr. de 2015

I had a very good buying experience at Colonial Ford recently. All the people there are friendly and pleasant to work with and did not pressure me in any way. Tom Spegnolo was great to work with. He made purchasing my car very easy. He explained all the features in my new car and answered all my questions thoroughly. He even followed up on my purchase and satisfaction after the sale.

Cageo05

8 de abr. de 2015

I visited this dealership with my daughter who was wanted to see a Ford SUV. We met with Don Bashak who was very welcoming and friendly. He showed us various options and went over basic pricing. My daughter test drove 2 cars while we were there and felt very at ease with Mr. Bashak. We never felt any pressure and all of our questions were answered. I would recommend this dealership and specifcally Mr. Bashak. He was a pleasure to deal with and would come back to him again.

bgil1240

6 de abr. de 2015

I would like to thank Tom and the entire team at Colonial Ford. I just picked up my new Fusion Hybrid, and couldn't be happier. Tom worked hard to find the exact car that I wanted and there was absolutely no sales gimmicks and no pressure. One of the first things he said to me was that he was going to let the car sell itself and he wasn't lying! The entire process, from test drive to delivery was quick and painless. Tom walked me through everything and made feel comfortable with my purchase. And he kept me laughing with his great sense of humor. I highly recommend Colonial Ford and Tom Spegnolo!

Storm Creek

3 de abr. de 2015

Very happy with my new F-150 ( P.S so is my wife ) Good job guys . Stephen Zavatski went above and beyond to help me with my purchase, also would like to thank Bill Johnson also, a pleasure to deal with, thanks guys keep up the good work. I'll be back at some point in the future.

kk1971

30 de mar. de 2015

Bill Conley was excellent. He answered all our questions, but never put pressure on us or pushed us to make a decision before we were ready. The prep and delivery was painless and the financing was smooth. Great service, couldn't be happier with the new car or the experience.

air000

26 de mar. de 2015

I told them what I wanted, and they diligently worked for hours trying to fit my needs. At the end of the day I not only walked out with a new car (that I am in love with), but new friends! They treated me like family and made the overall experience stress free. This is my second car from this dealership, and I would absolutely recommend them whether or not you're an experienced buyer.

rockberk

20 de mar. de 2015

Another great experience at Colonial Ford and with my salesman Dave Gillotti. I've dealt with Dave for at least 15 years. And as usual I got the call about trading in my truck, because Dave knows how to time it when it's time to trade. After 20 years of pick up trucks I bought an Edge this time around. Dave helped with the entire process. He even let me take one home to make sure both dogs fit in the rear cargo area. They did, so there was no need for an Explorer. Dave found me the Edge that fit my needs and delivered it on time. Mark Paladino also helped with the dollars and Bill Johnson as usual steered me in the right direction with the financing. It's the relationship with Dave and Colonial that keeps me coming back. I always get a good deal and good service as well.S.B.

Kathy N.

16 de mar. de 2015

My husband and I went to Colonial Ford because we found out Mark Paladino was the General Manager. I the past, we had purchased many autos from him at Mark Ford and were always happy with their service. We were greeted by Steve Zavatski and he was very polite and professional and made sure he knew our needs. He worked with us with great patience to answer all our questions on the used auto that we chose. We were very happy with all the attention to detail. Mike Meyer and Tom Sweeney were always very kind and helpful when we came in to the dealership and waited for Steve. After our choice was made of which automobile we were getting, Bill Johnson was extremely helpful with the financing. From start to finish, even with follow up email and phone call from Steve, we were extremely satisfied. Thank you to Colonial Ford for maintaining #1 quality service! Kathy and Joe N, New Milford , CT

JCRidout

14 de mar. de 2015

We intended to see 4 Ford Explorers and simply make a choice based on cost. However having visited Colonial Ford we decided that it was the dealership for us. They had the cars as promised and did not just advertise fictitious cars just to get you in, and secondly they were professional from the moment we walked in till we left. Tom the sales person was honest and upfront and they gave us an amazing finance deal plus a good trade in on our Ford. I would recommend them to anyone wanted an unpressurized and honest car buying experience.

sharvey

8 de mar. de 2015

It was time to get a new vehicle and the from the positive experience we had purchasing a Subaru Legacy from Colonial Subaru we decided to use Colonial Ford to buy our new Ford Explorer.We are glad that we did. Our sales person Don Bashak located the vehicle we were looking for and was a pro from start to finish. He made himself available to fit our schedule and all paperwork involved was taken care of and ready for us at the appropriate time.Highly recommend Don and Colonial Ford.

JDM

25 de feb. de 2015

I shopped around at a few dealerships before stopping at Colonial Ford. ( My husband had purchased a car there a few months ago, and was quite pleased.). I was very impressed with the lack of "high pressure" salesmanship. Tom Spegnolo was friendly, helpful, and very knowledgable. He listened to my "must-have" list, as well as providing other suggested options I might like, and finally tracked down my perfect car! At delivery, Tom reviewed the new electronics in the car, and told me to call him or stop in any time with any questions I might have. Purchasing my car from him was truly a pleasurable experience!

Dyce

17 de feb. de 2015

Words cannot express how disappointed i am with Colonial Ford of Connecticut. I have had several conversations with Mr. Mike Myer in reference to an Infiniti I was interested in. I explained to Mr. Myer I would be purchasing the car in full, which included a check from a bank and the remainder in cash. Mr. Myer then had to discuss with his manager whether or not this was doable. After speaking with his manager, he called me back and informed me they could make this happen. Our next conversation consisted of Mr. Myer trying to get me to fill out an application through their dealership to see if i could be approved through their bank they "prefer" to use. I explained, again, this was not something i wanted to do and wished to proceed with what was originally discussed. He proceeded to give me multiple reasons why he did not want to do it my way, none of which were good reasons to me. Mr. Myer was rude and, eventually, hung up in my face. I'm going to assume this behavior from your staff is not tolerated, and I would like to receive a call back from Mr. Myer's supervisor so that I may have a better understanding of why my original deal fell through and why I was treated with such disrespect. I hope to hear back from someone immediately.Sincerely,A potential customer you just lost

Allan Crankfield

17 de feb. de 2015

Words cannot express how disappointed i am with Colonial Ford of Connecticut. I have had several conversations with Mr. Mike Myer in reference to an Infiniti I was interested in. I explained to Mr. Myer I would be purchasing the car in full, which included a check from a bank and the remainder in cash. Mr. Myer then had to discuss with his manager whether or not this was doable. After speaking with his manager, he called me back and informed me they could make this happen. Our next conversation consisted of Mr. Myer trying to get me to fill out an application through their dealership to see if i could be approved through their bank they "prefer" to use. I explained, again, this was not something i wanted to do and wished to proceed with what was originally discussed. He proceeded to give me multiple reasons why he did not want to do it my way, none of which were good reasons to me. Mr. Myer was rude and, eventually, hung up in my face. I'm going to assume this behavior from your staff is not tolerated, and I would like to receive a call back from Mr. Myer's supervisor so that I may have a better understanding of why my original deal fell through and why I was treated with such disrespect. I hope to hear back from someone immediately. Sincerely, A potential customer you just lost

heatguy1

9 de feb. de 2015

Tom Sweeney made my experience a pleasure. He was very knowledgeable about the new vans and helped me get into the one that really suited my needs. Start to finish he handled everything for me and made it a simple and enjoyable process.

dak12

8 de feb. de 2015

I just purchased a used (sorry, "pre-owned") 2013 Ford C-max Energi fro Colonial Ford. First, this dealer has the largest selection of vehicles of the many Ford dealers within 50 miles. They were the only ones with used C-max Energi models, and they had several new 2014 Fusion Energi in addition to 2015 versions of both cars. Tom Spegnolo is very nice and won't try to sell you more car than what is right for you. He was honest, assessed my needs, and made an honest recommendation, when he stood to make a larger commission off of a more expensive car.We encountered a couple of glitches, but they were corrected quickly. First, their website advertised the vehicles as "certified," but then it turned out they weren't officially "certified." They corrected this and sold the car as "certified." Then, when I picked up the car, Tom gave me his car's key instead of the second set of keys to my car. The mechanic also left the charging cord in the workshop. The same afternoon, Tom drove to meet me, after he finished work, to give me the correct key and the charging cord. He didn't make excuses. He just said "sorry," fixed the issue, and went on his way.It would be great if everything were 100% correct from the start, but these guys recognized their mistakes, owned up to them, then quickly corrected them. That's pretty good, too.

rhid88

7 de feb. de 2015

I am so glad I discovered this dealership! This was my first time purchasing a car and Pat Stavola made the whole process painless. I had been to other dealerships but nothing compares to Colonial Ford. There is no pressure whatsoever. They gave me a great deal on the car I was interested in and my trade-in. I am going to recommend this dealership to all my friends and family!

jdoyle1972

31 de ene. de 2015

My sales guy Don Bashak was like buying a car from family. He could not have been any more accommodating and wanted to make sure I was in the right car verse just selling me any car. The owner even came out and greeted himself and also made sure this was the best buying experience . I spent months researching high and low for the best deals on the Internet and it ended up being right in my back yard at this dealer. I would feel comfortable sending my elderly mother in to work with these 2 because it was a genuine experience. I look forward to working with this dealer going forward and I feel confident in saying I will be a repeat customer. I feel I got my dream car at a price that could not be beat. I even got top dollar on my trade. It's going to take awhile for this smile to come off of my face. Thanks for restoring my faith in the car buying experience.

bigred

25 de ene. de 2015

Recently my wife and I purchased a certified used car from Colonial Ford in Danbury. We worked with one of their salesmen, Tom Sweeney. He could not of been more attentive to our needs: asking the right question, providing many options as well as knowledge to go with it. I will recommend anyone I know to this dealership in the future!Sincerely,Greg J Belansky

fusionHA!

21 de ene. de 2015

Got me in my new car quick! Next day I was back in the ford I love driving off into the sunset. Worked with me on price and got me the features I wanted, even helped me get my rental returned.

Hallibake

12 de ene. de 2015

Tom Sweeney and Bill Johnson made our purchase so simple, I know I'll be back for my next car with Colonial Ford!! Top Notch!

Mxstar2

9 de ene. de 2015

Don Bashak was very friendly and knowledgeable, he knew exactly what I was looking for and helped me find the right truck. It was by far the BEST car buying experience I have had to date, and having bought over 12 cars, I would say I have some experience to judge. I tell everyone I know looking for a new ford vehicle to go see Don, and will definitely use him in the future for new truck purchases.ThanksMat

mkressu

6 de ene. de 2015

One of the most professional and low pressure salesmen I have ever had the pleasure to deal with. His knowledge of product and commitment to customer service surely put him at the highest of standards.

Fran Como

3 de ene. de 2015

I drove away a ford fusion today and the people at colonial ford were great! I had shopped around and no other dealer displayed the consideration and professionalism that these guys did! The whole experience was painless, efficient and highly professional! I would recommend going here first before wasting your time anywhere else!

Mary

29 de dic. de 2014

I had "the best" car buying experience thanks to Don Bashak at Colonial Ford in Danbury, CT.I traveled an hour from my home because they had a Ford Certified Pre-Owned 2013 Ford Fusion. I had done extensive research and they were able to give me the best deal available and I got a great deal on my trade-in as well. I recommend Don and Colonial Ford for great customer service and a great car for the best price. Thanks Don, I love my new car!!!!

Terrimclaughlin

13 de dic. de 2014

I made a quick stop at Colonial, (I was on my way to purchase an Acura) deciding to stop and take a look. I fell in love with the Explorer. Tom took the time to find me exactly what I wanted and within my budget. Everyone at the dealership is very nice, and the this SUV very impressive. The ride is so smooth, the interior is flawless, and I average 22 miles per gallon. Its everything I want in an SUV.

Hnloghouse

29 de nov. de 2014

I extremely recommend Tom Spegnolo at Colonial Ford in Danbury . It was the easiest and most pleasant Car buying experience . The whole process was enjoyable . Thanks soo much Tom !

45MPG

25 de nov. de 2014

I purchased a used truck here last week and had a very good experience overall. Don Bashak was straightforward and accurately represented the condition of the vehicle. The price/value was fair and Don made the process of negotiating a price and purchasing the vehicle easy and painless. He even came in on his day off to complete the purchase and deliver the vehicle because that was the time that was best for me. Overall a very good experience, I would return in the future and would recommend working with Don.

janice.stauffer.10

17 de nov. de 2014

I already knew this dealership would be great, and it did exceed my expectations. I worked with Tom Spegnolo . Darren and David and the rest of the amazing people at Colonial are really caring and very, very understanding. I needed so much guidance and received that and so much more. When you are ready to purchase a car, please go to Tom Spegnolo. You will not be disappointed.

ppphil

16 de nov. de 2014

I had been out kicking tires on new vehicles, I really wasn't sure who was out there that would fit my needs. After test driving a few models it was ford's turn, Tom at Colonial showed me what was available and let me test drive a couple. The Ford Edge is the car I decided on. Tom made sure that I got everything I wanted in the vehicle and since I wanted to enhance the interior with a custom wood dash kit he put me in touch with the people that would install the wood kit. The car is fantastic, the interior is rich and inviting with the rosewood dashboard not to mention the greatly increased gas milage compared to my old vehicle. Thanks Tom

MikeD12456

14 de nov. de 2014

To whom it may concern:I've started inquiring about the 50th anniversary Mustang 4 years ago at Colonial Ford in Danbury and have been working with Tom for the last 2 of the 4 years. From the start, Tom was very friendly and willing to share all the information he had on the vehicle. Once Ford started to take orders in May, Tom immediately contacted me. He walked me though the process with great detail and the order was placed. He kept me informed about where the car was at in the process the entire length of time it took to take delivery. Once the vehicle showed up at the dealership, I got the phone call and stopped by that evening to see it. After a day of prep and a few signatures, I took delivery.Tom can in on his day off to make this delivery happen by the way.Thanks again Tom for taking great care of me!

jystickman

6 de nov. de 2014

Very, very happy with the service I've received from Colonial Ford and Tim Barrett. Extremely patient and helpful while I was working on deciding on a vehicle. Absolutely no pressure. Great communication, not only during the sales process, but *after* the sales process as well. He checked on me to see how things were going, and was great helping me *after* the sale when I had some follow-on questions. Could not be happier with Tim and the staff at Colonial. Highly recommend.

MBR4

7 de oct. de 2014

We entered the dealership and were not sure if we were going to buy that day or not, but ended up leaving with a 2013 Ford Explorer. Our sales man, Tom Spegnolo was just what we needed. He gave us all of the information we needed, but did not make us feel pressured, which is something I do not like. He was able to take care of everything so that we could leave that day with the car, including having it detailed, the oil changed and all our paperwork in order. He also checked in with me a few days later to see how the new car was through text. This may seem like something silly to mention, but being busy, as most of us are, it was easier to respond to him via text rather than a phone call. My husband and I really appreciated his approach to sales. I will be recommending Colonial Ford and Tom to anyone looking for a car and plan on visiting him again when I'm due for another Explorer.

qpzm

6 de oct. de 2014

I just finished my transaction with Don last week. No pressure to buy, in fact I left the first day as we were not able to work a deal that I was comfortable with. However, Don and staff took the time to understand why I wanted the truck and that motivated them to find a way to make it work. The next day was a new month and there were new incentives. With these new incentives Don and team were able to put together a deal that was right where I needed it to be. That day I went back and bought the truck. Great job to Don and staff for not pushing, being understanding of the situation and working to get the deal together. If I had to sum up the experiance in one word it would be Professional! Great job and a satisfied customer.

garciajm22

5 de oct. de 2014

I walked into Colonial not knowing what to expect or where to start, but Stephen Zavatski made it all very simple and easy for me! I told him what car I was interested in and we went from there! He made my first time car buying experience fantastic. He took a lot of time with me and my decision about the car. All of my questions were answered with ease and patience! He even made points on things that I was forgetting about! Never did I feel he was pushing or simply "selling" me the car. Not only were all my questions answered at the dealer, but I received a call with another answer later on AFTER my departure! Without even knowing he would do that! He was genuine, dedicated and just the type of guy to make me continue business! Love my car (Ford Focus) and loved dealing with Colonial and Mr. Zavatski!

m25

1 de oct. de 2014

I was very impressed with our salesman, Stephen Zavatski. He was polite, informative, and patient to a fault. He went out of his way to get us the car we wanted with quick results. he took a tremendous amount of time with us and not for one minute did he rush us along. We previously had a very poor experience with a salesman at Colonial and it was so very nice to have the complete opposite experience. Thank you Stephen.

tinatc

20 de sep. de 2014

I went in to colonial Ford back in March looking to purchase an edge. But due to some issues with my negative equity on my trade in and wanting lower payments he suggested the escape. Unfortunately it still wasn't possible. Don was wonderful showing me other options and taking a lot of time with me. He is very knowledgeable and answers all my questions. He wasn't even upset when I ended up not getting anything. Then I came back to Don 4 months later and drove him crazy(even though he won't admit it) with even more questions then the first time. He showed me many more escapes and I ended up taking home my 2014 escape yesterday!!!!!! Don was always available, returned my calls promptly when he wasn't, even didn't get mad when I texted him on his day off with a question. Then, like a sweet MAN, came in on his day off so I could take delivery of the escape because my schedule didn't allow me to do it when he was there. Thank you SOOOO MUCH DON AND THE COLONIAL FORD TEAM! I recommend Don Bashak and colonial Ford for all your vehicle purchases they go above and beyond and Don really dose care. No gimmicks just real people.

Aborack

7 de sep. de 2014

Great experience in car shopping. I would recommend Colonial Ford of Danbury to many.Don Bashak was my salesman he was so knowledgeable of the product and made the whole buying process enjoyable. He is very patient easy to work with and knows the meaning of customer service. He found the car we were looking for and got back to us promptly. Even after the sale was completed if you had any questions he was readily available. You're 5 stars in my book!

judy.walsh

2 de sep. de 2014

Tom Spegnolo made my car buying experience the easiest I've ever had. He found exactly the car I wanted and the sales process was painless. You won't find a cooler dude anywhere else. Colonial Ford is the dealer you want to use when buying a ford. Thanks Tom!

David Santos

27 de ago. de 2014

Tom Spegnolo went above and beyond looking for the car I wanted. In the need we found exactly what I wanted and for a great price with "no bull". I was extremely happy with this purchase and recommend Colonial Ford to anyone looking for a new car.

Landborough

25 de ago. de 2014

I have been a loyal customer for years! The experience I had with Darren (owner) and how I was told by him, he wanted my vechicle( trade) didn't want to drive it, look in it etc.... Knew I took care of it and was a repeat customer every couple of years.This guy wouldn't even talk to me after he gave his salesman a quote that he would offer! The offer was an embarrassment and the car I was interested in, he negotiated $300+ off a used car!! I was told he would contact me and after that didn't happen, I will contact him and tell him, I went to a competitor and bought the same car, less mileage for considerably cheaper!! I found a new dealership.... Thanks Colonial!!

Laurie34

25 de ago. de 2014

My sales representative, Tom Spegnolo made my experience at Colonial Ford such a pleasure. Tom took the time to find exactly what I was looking for. I now know where I will be purchasing all my vehicles in the future. Thanks so much colonial!!

GTPFusion

14 de ago. de 2014

Did a lot of research before deciding on a Ford Fusion Hybrid. When I was ready to test drive and purchase I walked into Colonial Ford and Tom S. was great. No pressure sales. Had also researched "best car price" websites and price offered was almost exact match. This dealer is worth the trip.

jenniferlind

14 de ago. de 2014

Don was so helpful and so nice. He definitely helped ease my worries w/ my car selection and the whole overall car buying experience. I'm grateful for him being there!!

Bob & Wife

9 de ago. de 2014

Pat Stavola, Internet Sales Mgr., was my original contact via internet & phone. He was very helpful, courteous, and didn't pressure us at all. He gave my wife & I the keys to the car we were interested in, and told us to take a nice test drive to check out the car. He handled all the details regarding buying the car, & taking in our trade-in , well - on a Saturday! Afterword, when we called from home re: leaving the garage door opener, he returned to the dealership, found the remote, and had it mailed it back overnight to us.

Anihus

8 de ago. de 2014

This was the easiest and most pleasant car-buying experience ever. I came in with an idea of what I wanted and walked, or rather drove off with the perfect car for me more or less right away. My sales representative, Don Bashak was very helpful, and he made the whole car-buying business a piece of cake. Great experience all round:-)

yvonnecech

7 de ago. de 2014

As first time customers at Colonial Ford, we couldn't be more pleased with our experience. We bought a used vehicle for our parents. We wanted to make sure that it was in excellent condition mechanically. Steve Zavatski, our sales person, took it very seriously and made sure every question was answered and every concern was addressed. He took extra care with every detail to make sure we were completely satisfied. He was patient and knowledgeable. The entire dealership went above and beyond to make our experience at Colonial Ford a positive one. The price was extremely reasonable and the service department made sure the car was detailed and clean and in perfect shape. We will happily return and will happily recommend to friends and family. They truly won us over with their concern for us and with their dedication to making it a stress-free sale! --Yvonne C.

ChristiB

7 de ago. de 2014

The overall experience at Colonial Ford was the reason we purchased our car in CT! The staff was helpful and friendly without being pushy or applying pressure. They worked to find the car that meet our requirements and budge. We love our new Ford Escape! Thanks Colonial Ford!

Justin Hubbard

6 de ago. de 2014

I was buying a TRUCK for the first time for a new business. I knew NOTHING about trucks, and Tom Sweeney took the time to explain every possible pro and con as it related to my new business venture.After having the truck on the road for one month, I can absolutely say it was the exact right choice for our first truck.

evandpaws

5 de ago. de 2014

Tim Barrett provided top-notch customer service throughout my recent car-buying experience. He was professional, knowledgeable, courteous, responsive and thorough. He researched answers to my questions and was patient and understanding when I kept changing my mind. Tim went above and beyond to ultimately supply the exact car I wanted at a fair price. It was a privilege working with Tim, as he truly made me feel like a valued customer.

sltardy

1 de ago. de 2014

Great experience working with Pat Stavola. He got me into the car I've been wanting for a while. I couldn't be happier with my new Focus!!!

Staceyd

23 de jul. de 2014

I walked into Colonial Ford knowing exactly what pre owned car I wanted, down to the year, make model, color and options. I wanted what I wanted and they did not have it in their pre owned inventory. Many dealers would have basically said "tough luck" wait and see if we get something in on trade you want. Not Colonial Ford, my salesman said "what do you want, we will get it for you". It was no small deal, I wanted something very very specific and I had been researching the car for a year so I knew it was a rare find. It took all of 3 days for Colonial Ford to find my dream vehicle! Not only did they find it, with the couple of specific options I wanted, they found one that actually had ALL the options that make and model could have. On top of that the price was better than any competitor I had been researching. I have had the car a few days now and Tom had said, even though the sale is done, if you ever need anything for the car or have questions, etc you call me. I have reached out to him with a few minor needs (one manual misisng, help with Sirius) and have received prompt assistance.Will I recommend Colonial Ford and Tom Spegnolo; you betcha!!

Stevetom

16 de jul. de 2014

Tom was a great guy. I felt like I got a great deal. I am in the market for a truck for my business . I will see him again.

lvttritt1

8 de jul. de 2014

Loved working with Don when buying my 2012 Escape. He's fabulous. Recommended him and Colonial Ford. The whole process was easy thanks to Don.

NikoTes

1 de jul. de 2014

My wife and I had been nonchalantly looking for a new or used vehicle. We had our minds set on a Ford Flex since we had rented one a couple of years ago. The only requirement was to be somewhat new and have AWD for the winter months. We we're close to going on vacation and we were going to rent an SUV that was going to cost us about $2000 for two weeks. I started looking online for a car and found a FF located in Danbury that was a year old with 21k miles on it. I inquired on the vehicle through Colonials' website and received feedback from Pat Stavola the next day. He sent a couple emails over the next week and tried to call me once. I was doing some travelling that week so I didn't have a chance to get back to him for about a week and a half. Not once did I feel like Pat was in a rush.My wife and I setup an appointment with Pat at 9am on a Weds. Pat was very accommodating and came in on his day off of work. He brought the car up and we took it for a test drive. When we got back he went over all of the paperwork with us. The brakes on the car were a bit rough due to the rotors being oxidized (you could see it). Pat wanted to have the car prepared for pick up on the next day but we requested it be ready ASAP. The car was prepared for us including the polishing of the rotors by 4pm. We arrived back at Colonial and met with Bob Johnson for our financing which went real smooth. After that Jose Ramos who was equally as pleasant as Pat, went over all of the car features and took down notes for a couple of items that had to be ordered. One being a floor mat and the other being a seat belt cover for the mount. On top of that our FOBS were missing their respective mechanical keys and they were placed on order for us.After all was said and done the deal went really smooth and we would not hesitate to do future business with Colonial Ford.

franksmith2010

30 de jun. de 2014

Jose made the car buying process seamless and enjoyable. I was able to get the model that I wanted and were able to get the monthly payments in the ballpark that I could afford. I'm hoping that the service department is of the same quality to make maintenance just as easy.

Sueford

28 de jun. de 2014

Our family was in need of a car and Tom was there for us every step of the way! He was never pushy and addressed every single one of our concerns and questions quickly and completely. It was a painless experience. We will definitely return when we purchase our next car!

lisa.ryan.334

25 de jun. de 2014

My salesman, Tom Spegnola assisted with my vehicle selection based on my requirements. The entire experience was stress free thanks to Tom. I would definately recommend Tom, Colonial Ford and the team to others. Thank you very much Tom for your assistance - I love my Ford Edge!!

krosche

22 de jun. de 2014

My wife and I were looking for a very specific vehicle. They similar ones on the lot but not exactly what we were looking for. Don and Jose went above and beyond to locate the vehicle we wanted. It was about 98 percent of what we were looking for. We had visited other dealerships but Colonial was the only one to follow through. Other dealerships seem like they couldn't care less if we purchased a car from them. We actually live 60 miles away from Colonial but it was worth the trips. Great customer service. When the time comes for the next vehicle we will be going straight back to Colonial.

saiba

19 de jun. de 2014

Tom gave me a great help when I purchase my certificated escape 2013. He is patient, polite and happy to help you with whatever question you have. The most impressive thing for me with him is that I made a appointment with him, and when I show up, the car is waiting in front of the door for me to test drive!He just like your personal seller, not pushy at all, all the purchase process just smoothly like buying something from Macy's. I highly recommend to Tom to whomever going to get a ford.

daw39

17 de jun. de 2014

I found my Ford Focus on-line (the exact color, style, everything I was looking for) at the website of Colonial Ford. I phoned Pat Stavalo on a Monday morning and I picked up my Ruby Red Focus on Thursday. Pat was fantastic! He went above and beyond, his customer service skills are excellent. He even stayed late the first night we went to look at the car. I have owned a couple of Ford's in the past, but Colonial Ford by far offers supreme customer care. Thanks so much!

paws21

14 de jun. de 2014

Ton was easy to talk to, very knowledgeable and had a great deal of patience. The financial end was also easy and totally understandable, picking up the vehicle was made into a fun and exciting experience, I had my grandchildren with me and they were treated to the whole experience of getting a new vehicle. I have used service with past vehicles and will continue to do so with this one where warranted.

Andyford123

14 de jun. de 2014

Mike handled the review of the models, options and costs professionally. We were able to finalize the model and lease on the first visit. Nice experience.

karroum

29 de may. de 2014

Pat was great. He accommodated my tight schedule and came in on his day off to help us getting the Explorer. No pressure whatsoever and everyone is friendly. Best price available when I compared other dealers' online offers. Thx!

itslouisduh

28 de may. de 2014

everything went smooth. tom worked very hard to get me the vehicle i wanted. did not pressure me into purchasing anything i didn't want. i had a maximum monthly payment budget and he was able to meet my goal. thanks again tom!

amyjulio

22 de may. de 2014

When I began my search for a used car, I knew I had to choose a reputable local dealership. Several neighbors and friends in my community recommended Colonial Ford. Upon entering the showroom, I quickly discovered that I had made the right choice. Salesman Don Bashak approached us and assessed exactly what we were looking for in a vehicle. He showed us several that met our criteria and with his help, we found exactly what we were looking for. Mr. Bashak guided us through the purchase with ease and confidence; he is friendly, extremely knowledgeable and reliable. He made the car buying experience a pleasant one; I will certainly recommend him to friends and family. We are very happy with the customer service we received and love our new car!

stephsigg

19 de may. de 2014

I highly recommend Colonial Ford but specifically Dave Gilotti and his outstanding service. My husband and I have purchased 4 cars from Dave over the past 5 years and I had purchased two Ford Explorers previous to that. he is very thorough in walking you through payment options, what is on the lot that is affordable at my price point. He was very helpful in helping me set up my phone, inputting my address for the navigation system, etc. We will continue to return for additional cars. THANKS DAVE!

littlecar4me

17 de may. de 2014

I went to Colonial Ford to" look", considering a Ford Escape, I found one but it was already sold. The car was impressive and white. Don noticed how disappointed I was and gently suggested different vehicles. I was not interested until he casually pointed out the Ford C Max.At first I said to myself OH NO, then Don started gently giving me the low down on the mileage and how it functions. I deep down inside wanted a gas efficient vehicle but I really didn't know what was out there. I took it for a ride and it drove Solid and I felt very comfortable in it.After a while I said I would think about it and was on my way. When I was getting into my own car I took another look at the C Max and said to my husband I want it NOW. I did buy it . It was one of the best purchases I've ever made. I get up to 26 electric miles and my mileage is reading 98.2 mpg. I fill my tank once a month for $44. Thanks Don!

Lizdavis15

13 de may. de 2014

The best thing about working with Don was his honesty. My daughter and I felt comfortable and it was an overall pleasant experience. Thank you!!

bdlouhy

13 de may. de 2014

If your looking for a great car buying experiance - Colonial Ford is the place to go - Don Bashak is a great sales professional and really helped us get into the right car at the right price. He spent alot of time with us and answered every question we had. We settled on a used Ford Edge with 20K miles and are very satisfied with our decision. The floor mats were alittle dirty with some minor grease stains and he ordered new ones and dropped them off at our house a week later when they came in and made it crystal clear that after the sale he wanted to hear from us if we had any questions, concerns or problems with the vehicle. I would highly recommend Don and Colonial Ford is your in the market for a vehicle. Bonus was Don is a Military Veteran (as am I) and coincidentally we both served in Desert Storm and Don went out of his way to get me an even better deal than I thought I'd get so I'd say they are a Military Veteran friendly facility as well

Uncledave

10 de may. de 2014

I have leased and purchased from this dealership a total of 5 times now. There's a reason I keep coming back. Ford makes a quality product and Colonial Ford makes it easy to drive one. Not once have I received any high pressure tactics or sneaky dealings that sometimes occur when buying a car. I told them my needs, they showed me my options and it was all very straightforward and simple. I am comfortable with their pricing and they have a huge inventory so I've always been able to choose what I want and get it quickly. I will continue to be a Colonial Ford customer.

rockberk

5 de may. de 2014

I have been doing business with Colonial for at least fifteen years. Every purchase has been a great experience. David Gillotti has been my salesman and is the only person I go to when it's time to buy another vehicle. He is not pushy and knows the right car / truck to sell. He has always been there when we needed him and guided us towards the right model with the right price. He is most helpful when it comes to our needs especially when we purchased cars for both my kids. He knows what the safest and best cars are for young drivers. See Dave G. when you need a car or truck.

HappyShopping

1 de may. de 2014

My sister and I recently purchased a car for our mother. From the first day we wandered onto the lot, Don was magnificent. He didn't play the "used car dealer" games that many play with women. He was respectful to our needs, price range and daily availability. If you are looking for a respectable dealer in a respectable dealership, I would suggest Don at Colonial Ford!Happy Searching

bunky70

21 de abr. de 2014

I would like to say that Don Bashak took care of my concerns in a fast, competent manner. I purchased a certified pre-owned 2014 mustang convertible on Saturday March 22, 2014 in the afternoon. When I saw the botton for sirius radio I was happy because I was already a sirius subsriber, but Don check into it and told me it was not coming with the care, I understood that sirius radio was not available. But Don and myself were under the impression that I would be able to sync my phone. When I picked the car up on Monday we could not get the phone synced. I tried when I got home and still could not get it to work. I called Don and he told me to bring the car in. I came in on his day off and I brought the car to service. The gentlemen there came out and tried, no luck. He looked up the vin# and he told me that bluetooth was not available. Hard to believe that a 2014 car would not have it. So now I am disappointed now with the phone. I called Don and he came back to me and said that the dealership would split the cost with me to have the bluetooth and sirius installed at Sounds Incredible. So I dropped the car off again. Don called me later in the day to tell me the way he thought they would install the systems would not work, but had another option. I went and picked up my car and spoke with Don. I asked him if they could install my radio from my old car. He said yes. I again I brought my car back to the dealership and they brought my car to Sounds Incredible and they installed my sirius radio and bluetooth at NO cost to me. Completely happy that I have both in my car. So I told Don, the next time I see him it will be for an oil change.Don went of his way to make me happy. I'm HAPPY.

onlydemi

19 de abr. de 2014

In general, buying a Used Car is intimidating. However at Colonial Ford in Danbury, Tom Spegnolo (our salesman) was patient, fair and always available for questions. I felt I was in control of my decisions, with no pressure whatsoever. The whole process went smoothly. I highly recommend this dealership.

art2597

8 de abr. de 2014

Pat Stavola was great, I have been working with other salesmen at other dealerships for not only our truck purchase but a car as well, nobody has come close to the level of service Pat has given us. We will be calling on Pat for any future vehicle purchase.Sincerely, Art Horan

cfugazy

30 de mar. de 2014

I purchased my 16 year old daughter's first car at Colonial. The price for this 2006 Mustang was competitive and the vehicle was/is in excellent condition. Tom was honest about the vehicle and the dealerships pricing and sales philosophy. If in the market for another Ford product I wouldn't waste my time with another dealership - I'd call and make the 50 minute drive to Colonial because these guys have a great business model and staff to make it work. Tom Johnson, the Finance manager finalized our sale and pick up just as expertly.

Meunam01

19 de mar. de 2014

My experience at Colonial Ford was great. Staff was friendly and efficient, the selection of new SUVs to chose from was extensive. Would definitely recommend to anyone!

Christine S

18 de mar. de 2014

Everyone was very polite, and no one was pushy. Liked the fact that I could test drive the car without a representative from the dealership tagging along. Found my car via cars.com and received a response the same day. Would recommend.

acdc20

17 de mar. de 2014

I have given this rating because the variety of cars available were outstanding and the employees were also very friendly. Pricing of vehicles is what really caught my attention, overall I recommend this dealership to anyone wanting a new or used vehicle.

ggarriepy

16 de mar. de 2014

My wife Chris and I found Tom Spegnolo to be very informative, patient, and above all a most pleasant salesperson to talk to. He was above board and direct with us. No high pressure sales talk here. He was confident the product being offered was of high quality and at a reasonable price, while still being respectful of the competition. He has a great sense of humor which makes conversation and exchange of information easy.

ppddnorris

10 de mar. de 2014

Tom was excellent to work with. From the first time I called he was very helpful on the phone and arranged for the car to be pulled up and warmed up for the test drive. I went with my kids and he was amazing with them in the car, while going over the features and benefits. We worked together on price and the financing he was able to get us was unbelievable. He even worked to make sure our trade in was valued at the right price. I would 100% buy a car from Tom again, no questions asked!

Captain Gus

10 de mar. de 2014

I had mistakenly gone to a another Ford dealer near where I live.The Sales people there discouraged me completely from buying a new truck. My wife came across this new truck that Colonial was advertising for sale on the internet. The Ford F250 2014 was exactly what I wanted and more! I called the provided phone number and instantly 2 sales people returned my call. Don Bashak and I instantly hit it off on the phone. He helped me through an effortless transaction! Because of Don and the other lovely people at Colonial, I will definitely be a returning customer! Don't waste your time ....go to Colonial Ford! Thanks again! Captain Gus

Cberks

6 de mar. de 2014

I had a great experience with everyone at Ford. Working with Dave was such a pleasure. Glad Dave sold me my new car, I couldn't be happier

kswain1

28 de feb. de 2014

Don was tremendous , he basically saved me from a terrible experience with another dealership , and basically saved Fords reputation in my eyes. He was extremly helpful, clear , upfront and friendly. he followed thru on his promises and made my process seamless and effortless. He also follow up several times to make sure everything was ok. Don was a pleasure to work for and would recommend him in any capacity thks Ken Swain

krbini

26 de feb. de 2014

In all of my vehicle purchasing years I have never experienced such professionalism, friendliness and honesty as I did with Mr. Tom Spegnolo. I LOVE this guy. He made me feel very comfortable, answered all of my questions, took the time to pick my brain to make sure I was getting in the vehicle that was right for me could not recommend this guy (or this dealership) any higher. He went above and beyond to make sure I got what I wanted with all of the bells and whistle and at a price I can afford. Whatsmore, he followed up after my purchase, just to make sure I was satisfied, wasnt having any issues, etc. I will never again buy a car from anyone but Tom, so I hope he stays with Colonial Ford this was an all-around great experience.

SmallTownMommy

26 de feb. de 2014

Jose was wonderful to work with. He took the time to really introduce me to the new technology on my new vehicle and got me ready to ride.

2014Southern

26 de feb. de 2014

I went into the dealership to have a hose replaced on my 2001 Ford Expedition. While there I walked into the showroom and eyed a new 2014 Explorer. At that point, I met Don Bashak, he approached me and answered a few questions that I had about the 2014 Explorer models. He was extremely helpful and knowledgable in addressing my questions. He was not pushy, simply made me award that he was there to assist. Well, I wondered back to the service waiting room for a while to do some iPading. A bit later I found myself back looking at the same model in the showroom. Again, Don offered his assist if I needed anything or had questions. He conveyed to me that Colonial had several 2013 Explorer Certified Model on the lot. I had told him that I would not be interested in a NEW one, too much depreciation and overall cost. He presented to me the 2013 models they had. He asked what color I would desire if I was to even consider... I said black. He quickly showed me the specs on the one in inventory that he considered the best of the current lot. I went back to the service waiting room to attempt to kill the "bug" of trading my Expedition. I went back to Don and we started talking price. I told him that I would want undercoating and a trailer hitch. Before I knew it he drove me up to a local shop that does both. I spoke with the service guy there about my concerns and desires. Undercoating to reduce salt impact on metal and my requirement for a hitch. We went back to the showroom and finished negotations. Done deal. Now, let me tell you what I like about Don Bashak. As I stated, he was not pushy. He provided me the right amount of assistance (aka face to face and space). He did an excellent job of "reading me", providing the space I required. He was open and friendly and knew his products. I could tell by way he handled himself that he was not the typical car salesman, he was calm and direct and quite sure of himself. This gave me a very good feeling about how he would manage the sell and any required follow up afterwards. He did not tell me to trust him but through his actions and self confidence, he made me move forward in my decision to trade my Expedition faster than I would had with a lesser individual. Since the delivery he has followed up on everything outstanding. I have visited him several times during the couple of "To Dos" or follow up items. Don's character and presences have not changed which would be expected from others after a sell.Colonial is ver fortunate to have him on their staff! He made a delighted customer.If you like to discuss further, please give me a call. 203-733-5875John Dorton

Jc26boni

20 de feb. de 2014

Pat was very helpful in the purchase of my new fusion, he knew so much about every feature if the car and found the car I wanted immediately. Very friendly and knows his stuff!!

elizabete

11 de feb. de 2014

My experience at the dealership was superb. Don Bashak was not only receptive to what I was looking for in a purchase, he made sure that the entire process was above and beyond what I envisioned it would be. Having been hesitant in such a commitment, my concerns were plenty. By the time the purchase was complete, I couldn't be happier with my decision. The staff were friendly and helpful. The options and packages available to me were clearly defined. He made me feel that his mission was to help me and he made me feel comfortable. I did not get that "salesperson" feeling or pressure that is typical of the car purchase experience. Overall, I am more than satisfied. Thank you.

scottiedog16

5 de feb. de 2014

Don was extremely helpful and friendly, and always made himself available for any reason at all. We bought the car at the price point we felt was reasonable thanks to Don's help. After we bought the used Toyota Prius, he reassured us that if there were any issues, we could always come back and get the car checked out. Overall, I had a great experience with Don at this dealership, and will be back if ever looking for a Ford.

Doconweelz

3 de feb. de 2014

I bought a 2013 Ford F350 singles rear wheel in November 2013 and two months later decided to upgrade to a new 2014 Ford F350 Dually in January. Everyone at Colonial Ford made the process of transferring extended Warrentees & trading in a 2 month old truck painless without breaking my wallet. Great Sales staff I WILL be a life long customer.

annanderlot

29 de ene. de 2014

I came to this dealership after walking out of another for poor customer service. I was introduced to my salesperson Tom and he took great care of me. He took his time to put me at ease and answer my questions. He did not pressure me in any way either. He gave me the best possible deal he could. When picking up my new vehicle he went through the ins and outs. He filled it with gas and lastly let me know I could call him anytime with any question. I will definitely will go back to this dealership and salesperson for future purchases.

mmckulsky

25 de ene. de 2014

It was truly a pleasure working with Pat. He never made me feel pressured and really listened to what I was saying. I reccomend this dealership to anyone looking to purchase or lease a car.

Esatkowsky

20 de ene. de 2014

I have been dealing with Dave Gillotti and Joe Scuiletti for over 10 years and have always been made to feel like I was the most important customer in the building. They make the process of buying a car quick and painless. They always make sure that I am totally satisfied with the vehicle I have purchased by calling me or stopping to speak with me when I bring my vehicle in for service. I would not hesitate to recommend Colonial Ford and Dave or Joe to anyone.

lewisnola

13 de ene. de 2014

We've bought several cars from Dave Gillotti at Colonial Ford over the years and have always been satisfied. Stress-free, no games and a fair price. And, on two different occasions, including my last trip there, Dave pointed me to a Ford model I hadn't considered. And in both cases, I've been very satisfied with the purchase. I've recommended Dave and Colonial Ford to those who've asked me and will continue to do so.

katiedubbs

10 de ene. de 2014

Everyone at the dealership was very helpful and nice. They were willing to locate the exact car I wanted. I would recommend them to a friend.

stephenrochester

6 de ene. de 2014

Pat Stavola was excellent. We wanted to buy a new Ford Escape prior to jan 2, 1014 when the 0% financing would expire.I called Colonial Ford in Danbury at 7am expecting to leave a message. To my surprise Pat answered, very pleasant and informative. He keyed onto what I wanted and in a few minutes, I decided to visit the showroon later that morning. I bought the car on the spot with a good competitive price, 0% for 5 years, and all the options I was looking for.What I could not do at other dealerships Colonial Ford and Pat got done in short order. Thank you Pat Stavola.

jvl160

3 de ene. de 2014

From the welcoming faces when we walked through the door, to the pleasant and pressure free experience throughout the entire buying process; these guys had all the information we needed, offered thorough advice, & were extremely courteous and professional. Jack made us feel relaxed and welcome right from the start of the transaction. Joe was also very pleasant when guiding us as well. Stefan wrapped up the finance portion of the deal and was quite honestly one of the most down to earth finance guys I have ever had the pleasure to deal with. Very personable and very pleasant experience from start to finish. Would certainly return again for our next purchase. Keep up the great experience you guys offer!All the Best,James Lampron & Nicholas Cuppari.

Bette249

24 de dic. de 2013

Fast friendly service knowledgeable in all aspects of the car, and all transactions needed to close this deal - like having an uncle in the business ! Thanks Don!

lwinington

23 de dic. de 2013

While shopping at Stew Leonard's, I noticed a pristine looking Ford Edge parked across the street at Colonial Ford. After some thorough research, I decided to take a closer look with the intention of surprising my wife as her Christmas gift. After glancing at the vehicle, I walked into the showroom and consider myself lucky that Jack was at his desk near the door, since my entire interaction with him was excellent! Some of the other salesmen seemed a little pushy/cranky - maybe it was just an off-day?Everyone I worked with was very professional and pleasant. The dealership has an excellent online reputation and I can concur with those comments. My first inquiry when I need to replace my daily driver will be to check with Colonial Ford!

deanrgreer

13 de dic. de 2013

I had a great experience at Colonial Ford. Don Bashak did not pressure me into buying anything that I didn't want. He was nothing but helpful and simply assisted me in purchasing the auto that I had chosen. We are currently tying up some loose ends and I am confident that Don and the dealership will continue to provide the great customer service that I experienced when I walked in the door. I would recommend Don Bashak and Colonial Ford to any of my friends who are interested in purchasing a new or used automobile.

djaxfromucla

3 de dic. de 2013

I was helped by Mike Myer at Colonial Ford in Danbury, CT, and I had a really great experience. He was knowledgeable and capable. I knew what I wanted and he filled in all the gaps and answered every question I had. Two days later, I was driving my new Ford, for a couple thousand less than I thought I would pay. He was especially helpful in getting me setup with the smartphone synchronization. I would send any friend to him, immediately.

ft1nes

3 de dic. de 2013

Bob Simonelli went beyond the call of duty to get me my 2014 Shelby Mustang GT500 car...and Tim Barrett guided me through the whole purchasing and pick up process in a painless way...both of them were extremely responsive and efficient.

shirleyritch

2 de dic. de 2013

My expericne with the dealership and the sales personell has been superb! They are cordial, friendly, professional and accomodating to all my needs. They took their time to go over all my must haves and explained the car functionality. I always felt appreciated and well respected. I recommend the sales representatives I worked with and would definitively come back should have more business in the future.

cmancuso

28 de nov. de 2013

Jack Michinko was very knowledgeable, courteous and friendly and made this car buying expeience a great one. We felt that we were dealt with honestly and with integrity and were welcomed into the "Colonial Ford Family". Jack took the time to understand our needs and we were presented options to meet our needs, nothing more and nothing less. We will definitely recommend Jack and the Colonial Ford dealership to others and will visit them for our future car buying needs.

SharonMcCauley

27 de nov. de 2013

I had started looking online for a 2012 Ford Escape and followed up with a visit to the local dealer I had gotten my last Ford from. They had only 1 available, which did not match the interior color I was seeking. I was told they would look around and get back to me. A week went by so I followed up. I was told they were still looking and hadn't forgotten about me. Well, they never got back to me so I went back to my online searching. I found what looked like a perfect match and called to ask about it. My husband and I went to Colonial Ford in Danbury that afternoon. Don Bashak was friendly, informative, and easy going. He told us about the car and sent us off for a test drive. Don helped guide us through the entire process including a number of phone calls as we worked through financing options. He left detailed messages when we weren't available and got back to us almost immediately when he couldn't take our calls. The night we picked up the car, Don went above and beyond to be sure we were comfortable in the car before we left. He encouraged us to call with any questions about the car and truly seemed to care about our satisfaction. I recommend Colonial Ford and would suggest you ask for Don if you go. When the time comes to replace this car or get the truck my husband can't wait to buy, we won't hesitate to return their ourselves!

patgillette

27 de nov. de 2013

This is my third purchase from Colonial and all three have been great. Pat Stavola was knowledgeable and very helpful explaining all the features on my new Escape. I would recommend Colonial for both their Sales Dept and I have always been very pleased with their Service Dept.

Gerrmama

26 de nov. de 2013

We return to Colonial Ford with each lease....each experience better than the last. Courteous and professional while friendly and extremely helpful with every "new car" detail. This is my coolest Edge so far! Service is always great too.

msantarelli

26 de nov. de 2013

My experience with both Tom and Colonial Ford was very positive. Tom was accommodating and easy to work with. My only complaint was the hard sell that I got for the Auto Armor. I wish that I had time to research the product. I hope it is worth the money.

cabar2005

24 de nov. de 2013

Don Bashak could not have been more friendly or helpful to me. From my initial visit through my final test drive, Don was informative, accomodating, flexible and extremely insightful. His knowledge and honesty about each of the vehicles I was considering was beyond helpful. I had not been to Colonial Ford in ten years and Don made me very glad I came back! I highly recommend Don, if you are looking for someone who is knowledgeable yet not high pressure. I was able to make my choice on my time and terms but could not have done it without his help. Thanks Don

mistersnow

20 de nov. de 2013

My experience with Colonial Ford and Don Bashak in particular was so good I felt I had to write a review. Don made the experience of purchasing a new truck very easy and pleasant. There was none of the hustle I have experienced with other dealers at other dealerships. Don is on the level, a very nice guy, and super friendly. He moved mountains to get me the exact truck that I wanted and he got it fast. I would not purchase a vehicle anywhere else and I will definitely go back to Colonial Ford in the future.

hbfairchild

13 de nov. de 2013

I have purchased two brand new vehicles from Colonial Ford.Both were Ranger pick-ups (2001 and 2011) and on both occasions I dealt only with Bill Conley .Bill has always gone above and beyond to locate the exact vehicle and options I desired.The vehicles were always located and delivered on time and preped nicely.My trades were always fairly quoted and local market competitive.Bill always takes the time to explain options available,financing,warranty and make you feel comfortable with the purchase in general.My wife is due for a new vehicle this spring and Bill will be the first one I talk to.I have recomended Colonial and Bill Conley to numerous co-workers and everyone of them has thanked me for the help.Keep up the good work and please bring back the RANGER.

TMac2

12 de nov. de 2013

I was told about this dealer from a coworker who had a positive experience. After seeing an online offer for the car, I called Pat Stavola and worked out a deal. He took care of all the details and the insurance and plates. I arrived to pick up the car and Pat Stavola had everything prepared and spent about half an hour explaining the car's features. He is an excellent salesperson AND tutor in using all the computerized tools in the car! I highly recommend Pat to anyone who wants a straightforward honest deal. He even answered later phone calls and emails and followed up to see if I was satisfied.He is a "Class A" person.

StevePenn46

8 de nov. de 2013

I have another dealership much closer to my home. I go to Colonial Ford (for the 2nd time within the last 12 months) because of Tom Spegnolo. He goes the 'extra mile' to make sure your more tha happy with the overall experience.Great Guy...Great dealership

crissy979

7 de nov. de 2013

I recently bought a 2013 Ford Fusion and worked with Don Bashak at Colonial Ford. Overall, the experience was positive and I would recommend this dealership.

bcousy14

7 de nov. de 2013

I just purchased a new fusion energy from Don Bashak. I'm pretty sure that I'm the most annoying customer he has, but he has been extremely patient and helped with all my issues in buying the new car. He didn't have the car I wanted on the lot, but he located one and had the deal done in less than 5 days. Joe was also extremely helpful and patient in going over some of my particular needs and financing questions. After buying the car he has been concerned that I am completely satisfied with my purchase. He pointed out a scratch on the vehicle and said not to worry that they would have it taken care of. He was very helpful in setting up an appointment right away and has always followed through on all of my concerns. The scratch has been repaired and I am loving my new Fusion Energi. When my lease is up I will be doing business with him again.

ejo1246

5 de nov. de 2013

I HAD A VERY GOOD EXPERENCE BUYING A FORD 150 XLT AT COLONIAL FORD THE SALESPERSON TOM SPAGNOLO WAS VERY HELPFUL IN WORKING OUT ALL THE DETAILES AND PAPER WORK. HE WAS HELPFUL GIVING ME ALL THE INFO I NEEDED TO MAKE MY MIND UP. I WOULD RECCOMMEND TOM TO ANYONE. HE'S AGOOD AND TRUSTWORTHY PERSON.

PWJK

20 de oct. de 2013

All the salesmen were perfect gentlemen, very cordial and heipful. This is my first try at leasing a vehicle and Tom Spegnolo was so helpful in explaining the different Ford Focus and Fusion models available. He took me on a few test drives and after 3 visits, I decided on the Fusion Energi for a 2 year lease. With the generous rebates included, the financial terms were OK. Years ago, I bought a Ford Probe and later, a Ford Taurus from Colonial. It's good to be back. Tom, with his great sense of humor, kept my husband and me entertained the entire time.

1jptca

16 de oct. de 2013

Dear Sirs, When I first went to Colonial Ford I wasn't to sure what I wanted or what I would do with my existing carBut immediately I was put at ease by the helpful staff . Mr. Bill Conley the salesman did a great job of finding the car I wanted and working out a great deal without any pushiness, pressure, etc. This was without a doubt the best car buying experience thanks to Mr.Conley. From the time I entered the dealership to the turning of car key in the ignition I was treated First Class I only wish I had done this sooner.John PalagoniaTurner City Artist

George7171

14 de oct. de 2013

In October 2013, I purchased a certified used Ford Explorer from Don Bashak. Don did a great job following through not only with the purchase of my new (used) vehicle, but with securing a reasonable trade in on my old car. Don did great following through with the sale and keeping in touch with me over the weeks I was still searching other vehicles to a satisfied conclusion. Thanks to Don and Colonial Ford for a job well done.

georgeryon

9 de oct. de 2013

I am from the Albany, NY area. I was looking for a particular car and looked local first. Couldn't find a C-max Energi with no options in a particular color combinations. I found the car I wanted on Ford's inventory website. It was located at Colonial. I called the phone number. We worked on the numbers and agreed it wasn't the right time. Incentives increased and the car was within my budget so I agreed to lease the car.Pat worked out everything and took care of it all. Even though he was 2 hours away and in a different state, it was like he was a local dealer. The only difference was it took me 2 hours to go pick up the car. I wouldn't have been able to get this car for the price without them.

roundround

29 de sep. de 2013

Worked with Don on pricing/options and deals - very satisfied with the effort he gave to give us the car we wanted at the best price. He was also a pleasure to work with on the phone and when we came into the dealership for pick up. He also said he wanted to hear from me on any issue at all we might experiance - genuinely. I would recommend Don to a friend.

ThomasKauffman

25 de sep. de 2013

Dave found the exact explorer I wanted, gave me the best trade in value and all the incentives available to me - he was very helpful and there was no pressure, the over all experience was great

EDavola

24 de sep. de 2013

This was a great experience from start to finish. Pat immediately responded to my initial inquiry about the Honda I eventually purchased. He provided all the relevant information I needed to make an informed purchase. He helped me find the lowest financing rate and I shopped around! He also followed up with me afterward to ensure I was enjoying my new car. I would highly recommend Pat and the dealership on the whole! I am in the customer service industry so I do not give this rating lightly!

ron234589

23 de sep. de 2013

This is the best dealership i have ever delt with i loved the fact that i only had to deal with 1 person no running back and forth to the manager as most other dealers do.Tom Spegnolo treated me more like a friend than a customer.All the other people i delt with at colonial were just as nice and very professional.Colonial is a great dealership to do business with i highly reccomend them

nike8357

21 de sep. de 2013

It was time to turn my Honda in from a 3 year lease..... I was upside down and didn't know what to do. Tommy Spegnolo worked with me and found me a great car , a 2014 Ford Fusion at a price i could afford!! The servce was exceptional!!!

cdevine1251

19 de sep. de 2013

I recently visited Colonial Ford in Danbury, and Tom Spegnolo made this experience so amazing. Such a great guy, so nice and helpful and really no pressure. Even while I was indecisive,Tom showed me many models and stayed patient with me through all of it. I came away with a great car, great price and great service. I can only hope he's still there when I'm ready to buy the next car! Thanks Colonial Ford and THANK YOU TOM!

KThatcher

13 de sep. de 2013

I found the dealership in an online search for a 2014 Ford Escape and took a ride (about an hour away) to test drive the vehicle. While the 2014 was a little out of my budget, Jose was able to focus on what I really wanted and got me into a new 2013 Escape. It was the best car buying experience I have ever had. Jose went through the car's features with me and made me feel comfortable with my purchase. All of my insurance paperwork was taken care of ahead of time, so when I had to pick up the car, I literally signed the contract and drove away.I highly recommend Jose and Colonial Ford!

Criscione

10 de sep. de 2013

From the moment we entered the dealership we were met with a friendliness and felt a sincere desire to help us from Don Bashak . The car we were most interested in seemed to be already sold but Don assured us if the deal happened to fall thru he would contact us. In the meantime, he called us about a few other cars he thought we would be interested in - which we were going to look at - but as luck would have it the original car became free - we came in for a test drive (...twice) and bought it with the help of Colonials finance dept. The entire process from beginning to end was as pleasant an experience as one would hope. No Pressure/No Bull.....just a desire to get us the car we were looking for. This is the 2nd car I bought from Colonial and I wouldn't hesitate to buy another one from Don or recommend him and the dealership to anyone interested. The car was prepared properly and I was assured that any problems we might have would be properly attended to as well. Keep it up...Louis Criscione

jcihocki

9 de sep. de 2013

Purchased a 2010 used Honda Civic from Colonial Ford. Don Bashak was my salesperson. He not only gave me a great deal but he also inspected the car before I picked it up. He noticed that the lock on the trunk didn't work properly and the molding was scratched. He had them replaced for me. He also had a second key made because there was only on key. The radio in the car also had to reset. Awesome job Don. Thank you very much.

Soupsteph

2 de sep. de 2013

What a great experience! We were greeted immediately, and everyone in the showroom was polite and friendly. The showroom itself was clean and bright, and there was a snack station that had everything from coffee and tea to juice boxes for our kids! Pat, the Internet sales manager, was knowledgeable and friendly, and not at all overbearing. I never ever got a "sales" vibe from him. He handed us the keys to the vehicle we were interested in, and told us to take a nice long test drive to determine if it was the right vehicle for our family. We ended up not purchasing that vehicle, but I would still wholeheartedly recommend this dealership. As we continue our search, I will check back with them often to see if they have a vehicle that is right for us. Overall, they were outstanding and well worth the trip to Danbury!

TaraPratt

30 de ago. de 2013

I have never had such a wonderful experience purchasing a car. Tom was friendly, kind and wonderful. I had such a great experience I would recommend this dealership to anyone!

egottschalk

28 de ago. de 2013

We've dealt with this dealership before. My husband bought a 2007 Mustang he's still driving and he claims he'll never buy another car. So we know their service is good and the salesmen very knowledgable. I needed another SUV because we just got an Irish Wolfhound and my Subaru was just too small. The Explorer was perfect and Tom was great. He listened, really listened, to our story, found a vehicle which suited us perfectly. No pressure, just facts. I couldn't have asked for a better experience. Thanks Tom!

ansermet

26 de ago. de 2013

Don Bashak was ideal. He was full of information, but didn't clobber us with it. He was interested in selling us a Ford, but he didn't make us feel pressured. he was just what you hope for in a car salesman. We know where we'll be buying a Ford if we buy one!

Bonefam2

26 de ago. de 2013

I was treated like I was family there ,Tom Sweeney went above and beyond to make sure I was satisfied with my purchase he also gave me a tour of the dealership with an introduction to all the people with whom I may deal with in the future service of my vehicle , I was also happy with Stefan Marquardt with answering all of my questions about the extra coverages I had decided to purchase all in all it was an excellent choice to go there, thank you

CarolRetallick

23 de ago. de 2013

Dave took a lot of time in helping to find the vehicle we were looking for. He researched through the web and other dealerships until he found a Diesel F-350 for our towing business. He kept us informed off the status of the vehicle. He helped getting the truck to my home. Everyone was polite and I would recommend going to this dealership and especially asking for Dave.

Terrimclaughlin

22 de ago. de 2013

I found the salesman very helpful and knowledgable. The showroom was nice, and there was plenty of inventory to choose from. There was no stress, and the buying experience was enjoyable.

kools1

21 de ago. de 2013

Great dealership to work with, Friendly & Courtious Staff excellent service department.This is my 3rd Ford product and so far so good. I would highlt recommend Colonial Fordto anyone interested in purchasing a Ford product.

mcoyne

19 de ago. de 2013

Pat Stavola was fantastic. Friendly, nice, informative, low-key and not pushy. I loved corresponding him with by email initially and then in person. He also sent us follow-up emails after we bought the car and asked if everything was going well. Really enjoyed dealing with him.

susie062169

19 de ago. de 2013

Called my dealer on a Wednesday to talk about possibly trading in my 2010 Ford Focus for a bigger vehicle. On Saturday morning we drove from our house in Torrington to Danbury and within a short time drove out of the dealership with a 2013 Ford Fusion. Very happy with the vehicle being that we needed a car with a little more room. The salesman Pat Stavola was knowledgeable, helpful and overall great to work with. I have recommended this salesman & this dealership to many over the past few years and will continue to do so. I was given a great trade in on my vehicle and was able to keep my payments within my price range. Overall experience with Colonial Ford...150%!!!

Russj11

14 de ago. de 2013

Tom S. - great! Wish they had our car in lot, but didn't. We took a nice car in it's place - they wheeled & dealed. But not exactly what we wanted. But still very happy!

mjl0125

12 de ago. de 2013

Throughout my car buying process, everyone at Colonial Ford was very friendly, professional, and knowledgeable. My salesman, Pat Stavola, was always reachable via email or phone for questions or updates. He responded to emails within an hour, even on weekends. Other dealers were a day or two with their replies. Once I purchased the car (Ford CMAX Energi), Pat spend almost an hour going through every button, feature, function, voice command, and computer menus until I was comfortable pulling out of the lot. I have always bought American made vehicles, and after my experience at Colonial, I am looking to make them my dealer of choice for any and all future purchases.

patact

2 de ago. de 2013

I love Colonial Ford! Pat Stavola, my salesman, and the whole sales department make sure that you are getting the right car, and at a great price.

MayBak2

26 de may. de 2013

Brought my Escape into the dealer to address an air bag light and to fix a squeaky steering column that has been there since day one but had gotten worse after a service visit about a year ago. The air bag problem turned out to be a corroded wire harness, which was easy an inexpensive to fix. Unfortunately, it cost 2 hours of labor to analyze, identify and repair. There was a TSB on the steering column squeak that I'm very happy they were able to fix. But the labor cost was almost twice the cost of parts; an unfortunate reality. Overall, the service was top quality, the advisor was friendly, helpful and explained the diagnosis well. I'm happy that pesky squeak is gone. But, and this is why I avoid dealers for all but major and annoyance issues, I still feel dealers over charge for labor costs.

TriciaJoh7

23 de may. de 2013

Excellent service at a competitive price! We especially appreciate the ability to service all our family vehicles at one location where we are treated like family. Thank you.

Colonial Ford

22 de may. de 2013

As ever, I feel well taken care of and secure when I drive away. Thank you.

PamTho8

20 de may. de 2013

Counter person Rick is always great. Truck when in and was worked on right away. Over all its was a great experience. Thanks Harry Rickert

Colonial Ford

19 de may. de 2013

I have already replied to your request and gave your Service Department an Excellent rating.

Carbuyer

2 de may. de 2013

I have bought a lot of cars including other new Subarus, and I've never dealt with a salesman as helpful as Joe D'Ercole. He was terrific from start to finish--knows the cars, stuck with our budget, and did everything possible to make buying a car easy and painless for us. He even had time for us after we'd paid, and set up my Bluetooth for me before I drove away! I don't know if everyone there is as great, but I'd send my own mother to Joe D'Ercole.

IsabelBai2

1 de may. de 2013

While traveling from Maine to South Carolina my Explorer's break light began blinking. I was extremely nervous and spent the night in Danbury, then brought my car to Colonial Ford early the next morning. The dealership was wonderful, brought my car back and had it fixed all within two hours. I had expected it to be an all day event, so I was pleasantly surprised with the speed and quality of service!

Carrie

20 de abr. de 2013

The car was prepped for delivery. They did an outstanding job and performed all of the items I requested. They even arranged for a roll-back to transport the car to my residence in NY. Well done. Mike

EvelynMur9

19 de abr. de 2013

1 year ago, I bought my ford escape at Colonial Ford. The service was great. I decide to go back a have a look at their inventory, not knowing that I will buy a used car. The crew was extra nice and the car for the price I was looking for. I very pleased with the efficacy of the team; we were able to take the car on the same day of the purchase. I looking forward of buying a car at colonial ford in a couple of year.

frank

12 de mar. de 2013

Place is terrible they string you along vehicle comes back to you with the same problem it went in with would never use this dealer again

Nick P

3 de mar. de 2013

Our older Subaru was destroyed by a falling tree in a recent storm. Faced with the immediate need for a new car we still chose to search extensively for a replacement. We looked at Colonial which is our local dealer but compared inventory and prices for all dealers within 75 miles. Joe D'ercole, our salesman, was able to put us into exactly the car we wanted and we literally wrapped up the deal and had our car within 45 minutes of choosing which one we wanted - and we drove it home the same day. He had a diverse inventory of used cars and beat everyone's price, including all of the so-called 'no negotiation, lowest price' bargain dealers in nearby states, where we had bought our last Subaru. The fact that we could chose from such a large inventory of gently used and very clean cars was a plus. This is our fourth Subaru and we will definitely purchase here again. A polite, knowledgeable and efficient dealership with a large inventory of high quality certified cars. Quite a change from business as usual at the other dealers.

Pickup truck

27 de feb. de 2012

Karl the salesman was great, everyone was helpful that we delt with. Thought the truck was well priced and everything we asked for was taken care of. I would recommend this dealership.

Andrew

22 de oct. de 2011

I am 72 years old and have had over 50 new vehicles. This is the best dealer experience I have ever had.