Eric M

8 de sep. de 2016

Norris provided us with a straight-forward sales experience. Everything was clearly explained and transparent. After we placed our order, he happily followed up on all of our subsequent questions about the delivery and transfer paperwork. When the car was delivered, he provided us with an orientation of the vehicle, especially with some of the more complex operations of the car such as the Starlink system. Great job all around!

Woosie192ataim.com

2 de sep. de 2016

Norris capobianco went above and beyond very friendly and helpful I would recommend this dealership to everyone that I know that's interested in the Subaru

Matt N

25 de ago. de 2016

What a pleasant experience. Jeff Barkan was our salesman - He was informative, thorough, polite and did not pressure us in the least. One of the best car buying experiences I have had. Will definitely be purchasing my next Subaru from Jeff.

kenkane

21 de ago. de 2016

I'm not sure why this dealer doesn't have a much higher rating. We just bought a new Subaru Legacy there, and it was one of the easiest car buying experiences we've ever had.We looked online for the configuration we wanted, and visited a couple of local Subaru dealers. I'm still amazed at how little some of the sales reps knew about their products. However, that was not the case at Competition: Our sales rep Eric knew his products, and was able to answer our questions. He was also very easy to deal with: no high-pressure sales tactics.We wanted a competitive price, which meant Eric got Lisa (Sales Manager) involved in the process. She was able to meet our expectations (better than the other dealers offers, and well below Edmunds). We completed the paperwork, and drove the new car home that day. Competition Subaru, you've made a fan!

tennis gal

19 de ago. de 2016

We recently purchased a Legacy 2017. It was our 1st time with this dealership. We lucked out that Jeff was our salesman. He is informative without being pushy. He put together a fair deal without any haggling! It was the easiest purchase of a car that we've ever made. I would recommend asking for Jeff Barkan. He made our car purchase a breeze!

Regina

9 de ago. de 2016

It was so pleasent to buy a car from a women! Cathy our sales person was extremly knowledgable, personable and made us feel completely at ease. I was very nervous about the financing. Dina was a doll. I was concerned about our credit rating and she made me feel like it's no problem well get you financed with out looking down on us and made us feel like there's nothing to be embarressed about. Kudos to Subaru,Cathy and Dina. We came because of the cars reputation and bought because of the outstanding service from these two wonderful people!! Thank you!!

Bkahn

9 de ago. de 2016

We recently leased our 6th Subaru Outback, the third one from this dealership. Aside from the fact that we absolutely love this car, Jeff is an exceptional salesman who makes the process extremely easy every single time. Jeff is very kind, patient and professional. He took,his time walking us through every conceivable (financing) scenario and truly made us feel like he had our best interest at heart. When the time comes, we will definitely want to work with Jeff again. We highly recommend him for his expertise and very pleasant and kind manner.

ang106

7 de ago. de 2016

On 8/4 /16 I was just about to purchase a Rav4. Just before returning to the dealer I stopped at Competition Suburu. Jeff introduced himself and I told him "I was just looking" Jeff's reply was that's fine but if you have any questions ,I will try to answer them . I started looking at the Forester and true to his word Jeff answered all my questions . I decided to take him up on his offer for a test drive. My wife accompanied me in the front of the vehicle while Jeff sat in the rear and very quietly pointed out the good points of the Forester. He never once knocked the Rav 4 . On returning. to the showroom I had decided the Forester was the way to go. We reached a deal very quickly. Jason the finance manager arranged my loan and again without any pressure he accpted my decisiion to forgo the extended warrany. The entire staff was professional and made a usually frustrating experience not too bad ( actually it was pretty good)

Beth Palma

15 de jul. de 2016

I asked my husband to contact the dealership to cancel the added security service agreement 2 days after I bought it with my 2016 Forester. The cost was added to the amount financed by Subaru Motors Finance / Chase at 0% for 36 months. Unlike the long written warranty contract, the only proof of cancellation I got was a plain piece of paper with a hand-written note "Cancelled service contract on 7/5/16". He asked if the bank loan contract will be amended due to the cancellation but was told that it's a bank matter, it can't be done and there will be no refund. The cost will just be deducted at the end of the bank loan and that the monthly payment will stay the same which will shorten the length of the loan. What I have for the cancellation was a piece of plain paper (no business heading, whatsoever), very unprofessional to my opinion. If there's a form for this purpose, why not use it? Is it true a bank loan agreement can not be amended or changed, like for this purpose? What assurance do I get, since I only have an unofficial piece of paper) that the cost of the cancelled service agreement will be credited to my auto loan.

Bobnic

11 de jul. de 2016

Sales consultant Norris Capobianco didn't pressure and provided car very similar to what we were looking for to test drive at our leisure. Colors in stock didn't match inventory on hand so we ordered from factory. He was helpful in putting together order for exact car we wanted and said it would take 8-10 weeks (it took 9). We had priced via Internet so we got a good deal. Dealer took care of all the paperwork when car came in and was ready when we went to pick it up. Norris took his time showing us how all the features worked. Overall, an excellent experience.

real-review

10 de jul. de 2016

Professional, friendly & pleasant staff to work with. Our sales consultant, Tim McCrum, was very attentive, helpful & easy to work with. He definitely worked with us and made our decision a lot easier in choosing to get the Legacy.

Manny

1 de jul. de 2016

I purchased my 2015 Crosstrek from Vinny and had a wonderful purchasing experience. Because of convienience I started using Donaldson for service. From day one I never had a good experience. Recently I had a wheel bearing that started making noise and took it to Donaldson's. First that charged me $69.95 for diagnostics and then quoted $650 for the replacement and install. I called Competition to get a quote and they told me it would be covered under warranty.. The service was completed today and what a great experience. I will never step foot at Donaldson's again and will definately have my vehicle serviced at Competition Subaru from now on. Thank you Competition, and Mary Spira for a great service experience,Emanuel Sammartino

Joel

10 de may. de 2016

Ordering my sixth Subaru from one dealership should speak volumes. First to the quality of the brand and secondly towards the dealership who has not only provided excellent sales service, even months after a purchase with a question and one problem, thanks Jeff Barkan, which was addressed immediately, to the service department which truly does go out of its way to please. This is not to say all dealerships are created equal. Hope your kicking yourself Metric, who years ago proved that their sales department was far less honorable that any car salesman joke.

BrendaRose

24 de abr. de 2016

I HAVE BEEN LOOKING FOR THE RIGHT PLACE TO BUY MY SUBARU; I HAVE BEEN AT A FEW DEALERS MOST OF WHICH MADE ME DISAPOINTED, IN THE KNOWLEDGE OF THE SALES STAFF AND PRICING. WHEN I WALKED INTO COMPETITION I WAS PROMPTLY GREETED BY NORRIS CAPOBIANCO. EVEN THOUGH I TOLD HIM I WAS FAMILIAR WITH THE LEGACY THAT I WAS WISHING TO BUY, HE DEMONSTRATED ALL THE FEATURES AND OPTIONS AVAILABLE, LIKE NONE OF THE OTHER DEALERSHIPS HAD DONE AND HAD ME TEST DRIVE THE CAR AGAIN TO MAKE SURE I WAS HAPPY WITH THE WAY IT DROVE. HE GAVE THE BEST PRICE AND MADE ME FEEL COMFORTABLE WITH MY CHOICE AND I AM HAPPY WITH MY NEW CAR. THERE WERE NO "SURPRISES" UPON DELIVERY AS I HAVE EXPERIENCED BEFORE. EVERYTHING WENT EXACTLY AS NORRIS EXPLAINED IT WOULD BE. I HIGHLY RECOMMEND ANYONE LOOKING FOR A SUBARU TO SEE NORRIS.

mark631

22 de abr. de 2016

Its actually nice to go to a dealer that take good honest care of you. I did not purchase my car from Competition but you would have know. Flawless service, friendly, and honest. They truly go the extra mile to make you happy.A very happy customer !Mark V

Annie214

21 de mar. de 2016

I am one of those people that drive the same car for 15 years. I think for the most part we all have that overall feeling that going to a car dealer is going to be an unpleasant experience. Once I figured out I wanted a Subaru and did all my homework, off I went to Competition Subaru in St. James NY. Well, if I was asked to rate my experience on a scale of 1 to 10, I would have to say a 15 or better!!No games, no nonsense, you get what your told. Of course you need to ask questions and pay attention. My sales person was Cathy Kelleher and she was GREAT, from our first meeting right to the end and even still with follow up "how do you like your car? any problems?" calls. Dina Gasparini was my finance manager. Dina was also GREAT to work with. All my options were laid out, with no pressure. It seems from a lot of reviews I have read about common problems is when "The Book" comes in the mail and the number is not what your thought it would be. Of course much higher. My number, the exact number Dina told me. Subaru's are Great cars and these two ladies are the ones you want to buy one from!!! Ann Savickas

Subaru08

15 de mar. de 2016

Went to this dealership first because it was closest to where I live. The employees there let me walk around for about 15 minutes without asking if I needed help. I finally asked the secretary if there was someone I could talk to about new car, she proceeded to call someone over who was just sitting at their desk reading a magazine. The salesman was uninterested in giving me an estimate on my trade in unless I signed paperwork with him first. I asked him why would I sign paperwork if I don't know how much you will give me for my car. Proceeded to say I can only give you an estimate, which was ridiculously low. Headed over to East Hills Subaru and purchased a brand new car one week later, where the staff was friendly knowledgeable, and had plenty of time and patience to inform me on the car that was best for my family and budget.

Paul G

14 de mar. de 2016

I purchased my car here 11 months ago and have had only negative experiences from the sales department and finance manager. To start, my salesman Jeff Barkin was not knowledgeable whatsoever about the model I purchased. I should have trusted my gut instinct at the time and spent my money elsewhere. Instead, I did purchase the car. 2 months ago I met with the finance manager, to cancel the extended warranty I had purchased since my intentions for obtaining the vehicle long term have changed. He was pushy and kept trying to convince me not to cancel the warranty. The policy is able to be cancelled yet he kept trying to convince me that I was making a foolish decision. He was rude and too persistent and kept wasting my time. When he finally gave up, he claimed to have cancelled the policy. I found out this week that he never submitted the paperwork and I have now been charged $3500 mistakenly. Attempts to speak with this finance manager or any manager at all have remained fruitless. Every time I call they are "busy" or "in a meeting." Messages are not returned and no attempt has been made by anyone at this dealership to fix this fiasco. I finally contacted corporate Subaru to record my grievance and let them know how this dealership conducts business and treats its customers. Once the sales department sold me the car and made their money they stopped offering any customer service to me whatsoever. Subaru is helping with my case and confirmed that there are many other complaints in progress currently. Take my advice and avoid Competition Subaru altogether. They still owe me $3500 today and should be ashamed of how they treat customer.

GTRguy

23 de feb. de 2016

I used to like this dealer. I bought one of my cars and a Subaru warranty from them , but when it came to repairs they wouldn't cover anything and the service manager Vince was really rude none compliant, would never call back unless they needed more money. They kept adding extra things to my bill after they opened up my whole car and giving me an invoice. After having it there for months I got my car back and then started hearing noises that weren't there when I first brought the car in. Totally unsatisfied. Unless you're in the area and NEED a simple oil change I would never go back there again.

MHCarnevali

14 de ene. de 2016

Jeff made it the best car buying experience we've ever had. He was focused, fair, very knowledgeable and very respectful. Thanks Jeff and Competition!

newcar1

6 de ene. de 2016

We left a *refundable* deposit on a car and later decided we did not want to purchase from Competition Subaru. They claimed that a specific car was not available ANYWHERE on the east coast. The next day, we purchased that exact car about 10 miles away. We have contacted Phil 4x for a refund and each time, he fabricates an awful lie. We have filed a claim with our bank. Stay away! Poor customer service.

Robbiek88

5 de ene. de 2016

I purchased a used 2014 Subaru legacy 2.5i sport in august of 2015. The sales person suggested I have the car certified, and i chose to do so. When checking the tire pressure on my regular gas fill up i noted that the insides of both front tires were worn down completely. I scheduled a service for an oil change, to have my tires addressed, and to have the passenger headlight looked at because it points far right and lights up the side of the road, not in front of me. When I brought the car in, the gentleman at the front didn't have any information on my car or that I even had a 8:30 appointment, he took down the cars info and my concerns and said he would call me when he found something. I waited all day until 4:30 and decided to give them a call, I was told the car was on the lift and they would get back to me. Around 5pm i received a call saying I was all set to go, my oil change was done and I was right the tires are wearing unevenly in the front. I asked what the reasoning was for the uneven wear and the gentleman told me it that my alignment was a little off. I asked if the alignment was checked upon certification of the car 4 thousand miles ago and he informed me it was. I then asked if the tires were safe for me to drive on with my two year old son in the car and I was told "the tires need to be replaced and we suggest you do it much sooner rather than later" I then asked if I could have a print out of the alignment they did so I could see how far off it was, and when I go get an alignment I can make sure its correct. I was then told that they DO NOT have a machine for that in the dealership shop, and it was just EYEBALLED. So upon certification of the car, there was never an alignment done, it was eyeballed. The gentleman whom called me suggested I speak to the used car sales manager to see if "there is anything they want to do about it" I asked if the manager is there and if he could transfer me to him. I was told the manager Phil was busy with another customer and would call me back. Instead of Phil calling me back he had the same gentleman call me and tell me "tires are a wear item and there is nothing we can do about it" At this point I realized the headlights weren't even addressed, but I didn't even care because of how disgusted I was with the service, and lies. There is absolutely no reason why at my first oil change with the vehicle and only four thousand miles put on this "certified car" that I should be having to replace two tires. The used sales manager Phil and the Service manager Vince would not speak to me. I was told my car was ready to be picked up nearly 9 hours after my scheduled appointment, and nothing was done for me besides what i already knew and an oil change.

EVOLVNG

8 de dic. de 2015

I purchased my second vehicle with Jeff and I would not go to anyone else. I communicated both by email and person and he never pressured me or made me feel I had to close a deal. Both him and his supporting staff at Competition Subaru are truly professional and "get it." I will continue doing business with Jeff in the future and would recommend anyone looking to purchase a new or used vehicle. You won't be disappointed. I guarantee it!

2016_forester

6 de dic. de 2015

Truly awful customer service. I've been to this dealership twice; I went once to test drive, and a second time because I was interested in making a purchase. The first time I visited the dealership, I went for 2 test drives with Jeff Barkan, who was extremely unfriendly and could not have been less interested in making a sale to me. He did not provide me with any information about the cars I test drove, and he seemed completely annoyed to be dealing with me (I'm assuming this is because I'm in my early 20s and he assumed I have poor credit and/or a low income). The second time I visited the dealership, I spoke with a salesperson whose name I believe was Joe (he does not seem to be included on the dealership's website at this time), and he too acted like he did not want to waste his time speaking with me. Lisa Sessa, another sales employee, came over and explained that if I wasn't happy with the prices I was being shown, we simply would not do a deal.I eventually went to Dan Perkins Subaru in Milford, CT and purchased a 2016 Subaru Forester 2.5i Touring with more options for a better price than Competition Subaru of Smithtown was offering me, and all of the employees I dealt with at Dan Perkins were completely helpful and friendly.I would recommend Dan Perkins Subaru over Competition Subaru to anyone considering purchasing a Subaru, new or used.

RAS2427

13 de nov. de 2015

Dealt with Nash Harripersad, was friendly, professional and very helpful with all of my questions! Always a positive experience here. Everyone is so nice and easy to talk with. They always have or can find an answer to my questions. One of the many many reasons I am glad I switched to Competition Subaru.

Bill5507

30 de oct. de 2015

This was the fourth car that we purchased from Competition and we can't say enough about the product. Our Salesman, Jeff Barkan, is the best that you can find anywhere. He's a straight shooter, a listener and he gets the details right the first time. Jeff doesn't forget about you after the sale and he is always available if have questions or need assistance. The deal went down ahead of the anticipated delivery date and we already can't wait to buy our next one from Jeff.

kumarsbny

1 de sep. de 2015

Cathy patiently worked with us in reviewing all options available within our budget. She got us the best deal possible on a Subaru Outback. She was patient in understanding our needs and got us a great vehicle. We have no hesitation whatsoever in recommending her.

ross

28 de ago. de 2015

When researching new cars my wife wanted something that sat higher than her 2003 Bonneville. she wanted all the extras which made some of the cars out of sight with prices. When we saw the Outback it was just the right size and loaded it was within reach. We found that Costco offered a $200 above invoice deal if you bought through their participating dealer. Jeff at competition Subaru was great he went thru all the options and we test drove a 4 cyl model--it was so quick we didn't even consider the 6cyl model . It took awhile to get the Outback we ordered but it was well worth the wait. Just last week we were parking at an event that was on the grass and my wife said we won't get stuck will we? I said you'll never get stuck--your driving an Outback!! Take a test drive you can see for yourself and I bet you'll love it. Ross & Jean 2015 Outback

Janet

25 de ago. de 2015

I was having problems with my Subaru. I took it here since the are closet to my house. They were great. They made all the correct adjustments along with a VERY fair price. Will be coming back here again.

TJ12

25 de ago. de 2015

Stopped in for an oil change. The staff was great and facilities were outstanding.

Author

13 de ago. de 2015

I purchased a car from this dealership. The sales dept. is okay, nothing special. The service dept. is truly terrible. Honestly it's a complete nightmare.The techs and service managers are dishonest. There is no customer service when you actually need it. They do horrible work. They may damage your vehicle and deny it. You'll sit there for hours. Please do not take your car here for service. If you choose to buy a car at this dealership then service it somewhere else. Not even an oil change. I'm sincerely trying to warn you.

Margery

14 de jul. de 2015

Jeff Barkan contacted me towards the end of my lease. I have very specific tastes in cars and Jeff was respectful of that, unlike sales reps at other dealers who always tell me no one likes a manual transmission. He had the car I wanted to test drive, a 2015 Forester, ready when I arrived at Competition Subaru. He fully explained the features. And he made it possible for me to drive my new car off the lot. I don't know how he did it. I arrived around three PM, relatively late in the day. But Jeff contacted my insurance agent, got the car registered, prepped and in my hands. He also made it possible for me to put nothing down, paid my first payment for me and lowered my payment! I love my new Subaru and can't thank Jeff enough for making it all happen in such a short time.

andap11001

12 de jul. de 2015

Dissatisfied with service received- Car was brought in for leak in moon roof- work done was misrepresented. Service manager resolved the issue and was very apologetic and referred to the incident as a error in communication. The money for the repair was refunded and I was also sent a coupon for a free oil change ( which will never be used since I will not be returning to Competition Subaru).

DPetilli

27 de jun. de 2015

This is at least the 4th Subaru I have bought through Cathy! Always a fair deal and great customer service! I would highly recommend her!

Suzanne

15 de jun. de 2015

Shopping for a new car can be daunting. I have never enjoyed the experience because of high pressure, game playing salesmen in the past. I am so thankful that I went to Competition Subaru and worked with Jeff Barkan. Jeff is patient, professional, and knowledgeable. Beyond that, he seems truly interested in taking time to find the right car for you. Upon delivery, Jeff explained every feature of the car clearly and completely before I drove away. He has phoned me twice to be sure I am happy with my purchase. My Legacy is a beautiful, high quality vehicle. If you want a genuinely nice, caring, professional to assist you with a new car without the slick, high pressure nonsense, visit Jeff Barkan!

kymarie37

12 de jun. de 2015

Cathy made buying a new car a very low stress experience. She was verysweet and patient and answered all of my questions with expertise. Whenthe car arrived, she went over every detail on how to operate it and suggestionson getting the best experience I could with the car. Usually when you drive thecar off the lot, you never hear from anyone again, but no... Cathy actually calleda few days later to see how I liked the car and how everything was going. Where doyou get that type of service these days? Only from Cathy at Competition Subaru ofSmithtown! This is where you want to buy your next car :)

EVOLVNG

28 de may. de 2015

Purchasing a new vehicle can be stressful and annoying if you don't know what you're doing. Car salesmen in general have a bad reputatioN to begin with. Jeff breaks the mold in every way. Completely honest and transparent throughout the entire sales process. A no BS kinda guy who is clear and to the point. I honestly can't say enough about him. I truly enjoyed the entire process and I would highly recommend him to anyone considering a Subaru. Thank you so much Jeff.

Jettafred

6 de may. de 2015

Cathy is the BEST, hands down. My 2nd car from her and the dealership and smooth as a baby's bottom. I have had no problems with the process at all. The Big man Vinny, I can't say enough. Thank You as always for the smooth purchase of my 3rd car! I may have drove him and the team nuts a bit, but the hung with me. Dina, Crossing the tees and dotting the i(s) and getting us to the finish line, Thank You too!

NewForesterLeasee

5 de may. de 2015

Upon walking into Competition Subaru, I was greeted warmly and treated kindly. I was referred to them by a friend who had a fantastic experience. There was an office celebration going on for a charity that the company donates to and every passing employee offered us food and invited us to join in as we waited on paperwork. The process itself was quick and practically seamless considering I wanted to drive my car off the lot that day. Jeff was very honest, up-front, not pushy and personable - the complete opposite of the cliche car salesman. Even after I had signed and everything was paid for, Jeff took the time to take me through all of the features of my new Forester. The experience exceeded my expectations and I will continue to refer friends to them in the future.

behrlich01

5 de may. de 2015

put a deposit on a car, said I wanted it same day (had plenty of time) was told I couldn't have it. asked for refund and NEVER GOT IT BACK!!!! I called 3 times and had to contact the GM of the dealer!!JEFF BARKAN IS A THIEF AND A TERRIBLE SALESMAN. WOULD NEVER COME BACK HERE!!!!

paulyroo

15 de abr. de 2015

Had a great experience with our salesman Jeff Barkan! We started researching the Subaru Forester about one year ago. We went to many Subaru dealerships across long island and didn't have a good experience. Once we meant Jeff Barkan,at Competition Subaru of Smithtown, we felt confident with his knowledge and experience of the vehicle. He was patient and respectful of all of our needs. I highly recommend Jeff to anyone considering buying a Subaru!

cfortch

31 de mar. de 2015

we bought a Legacy about 3 or so years ago and getting ready to buy a Outback for my wife. Great service, excellent sales people, and service department.

hesh91

24 de mar. de 2015

So I dealt with so called Jeff and he basically had no loyalty towards his costumer I applied for a credit check towards a new wrx and sat with them for an hour and a half tool they closed and he said he will call me 1st thing in the morning with a reply but guess what the text day they got the reply saying I needed a cosigner and of course since he can't benefit from me he didn't bother calling me to tell me i got denied and I had to run after him all day to get a reply and after I get h him on the phone he hangs up in my face this guy can't call him a man is a disgrace to sales and represents every wrong in the sales department. Guess what I got the cosigner and that dealer last my business because of this degenerate..

Tom

22 de mar. de 2015

We had a great experience at Competition Subaru. We picked up our outback yesterday March 20. Our sales person was Cathy Kelleher. She was the best sales person that I have ever dealt with. She was extremely knowledgeable of my vehicle. She explained every little detail of this vehicle and made sure we understood it before we left. She even took a ride with us to make sure we understood what she said. She even said that we could stop by anytime if we needed more information. At competition we were not pressured to buy any extras that we did not express an interest in. I would rate this dealership excellent in every aspect.

Mona

21 de mar. de 2015

Jeff Barkan is Knowledgeable, honest, direct without a hidden agenda and brings to you a wealth of experience! Working with Jeff was a pleasurable experience!

Taver

4 de mar. de 2015

We just bought our first Subaru. The experience at Competition was great. They were not pushy and were always available to answer questions. I was working with them and 5 other dealerships via email and calls and no one came close to the service or price they offered. We went multiple times to test drive and were really torn between the outback and the forester. They were patient and answered every question we had about payments, additional options, and packages. With past purchases I always felt that once you step in they try everything to not let you leave till you buy something. Thats why I do so much email and phone calling but at Completion we felt free to leave at anytime.. and we didmany times because we were not sure which car and package we wanted. It took two weeks before we finally decided on the Forester and we love it. Had three snow storms since we bought it and its unbelievable in the snow (just like everyone said it would be). Our sales person was Dan Mcavoy and he was great. Really worked with us to get exactly what we wanted. Lisa Sessa helped finalize everything with no pressure. Would recommend them to anyone.

idocsteve

15 de feb. de 2015

I purchased a new Subaru Outback this weekend from Competition Subaru, our Sales Person was Jeff Barkan. He's knowledgeable, experienced, he knows his product, he's easy to work with, and he's very professional. When I make a major purchase such as a car, I do a ton of background research before I walk into the dealership, and I consider myself to be prepared, especially when it comes to getting a fair price. Jeff went over available trim styles and options, answered all our questions and provided information about the car that we needed to know. Perhaps most importantly, when it came to the final price, he gave us a number that he invited us to take anywhere to compare with other dealerships and he assured us his price would withstand any other challenges. After getting his price, in writing, and subsequently calling no less than 4 other area dealers and "building" my own car and comparing prices on websites including Edmunds, TruCar, KBB, and Thecarconnection, I was very pleased to find out that I got a great price from Jeff. There was no need to negotiate or haggle- he gave me a great price from the very start, and he knew it. There was never any pressure to close the deal. After the sale, Jeff readily made a few changes the day after I purchased the car because I decided to add a few features.Jeff, thanks for a great car buying experience.- Steve

brucej.mortensen

13 de dic. de 2014

Eric spent a lot of time with me. He helped me in every way possible to pick out the best and perfect car for me. HE SAID TRUST ME YOUR GONNA LOVE THIS CAR. WELL I DO my 2015 legacy makes me so happy its the greatest car I've ever had. Every time I drive I'm impressed with the car. Thanks ERIC

LIreviews

11 de dic. de 2014

I cannot say enough wonderful things about Jeff Barkin. He completely changed my mind about the expectations I had in the past about car dealers. He has a heart of gold and is one of these human beings that you know is incredibly genuine. I think in his next life, he will be a psychologist or another kind of caretaker because he truly cares about people! I came to Jeff after having a terrible experience at Donaldson's Suburu (anyone going to that dealership, please beware). I walked into Competition Suburu feeling a bit mistrustful after the way I had been treated at Donaldsons. In about two minutes, I could tell that Jeff was trustworthy and there to help. He quoted me a much lower price than the other dealership and answered all of my questions (and I had many!) with the patience of a saint. I happily ordered a brand new 2015 Suburu Imprezza that should be coming in very soon (yay!). But the story does not end there. I drove to the dealership in an old 2004 Mercedes. The brakes were worn away to practically nothing (something Mercedes failed to tell me), and Jeff refused to let me drive off without making me promise that I would let him work out a deal with the service department to fix my brakes for an extremely affordable rate. He made my safety a priority. Other dealers make you feel like a number.....Jeff makes you feel like you matter. The very next day, he had an appointment set up for me to get my car fixed and Jeff drove me to Enterprise to make sure that I was able to get a rental car with no glitches. Competition would not give me a loaner car since I did not already own a Suburu prior to my purchase, but Jeff went out of his way to make sure that I was able to get a rental from an outside company (Enterprise). Even though ideally, it would have been easier to get a loaner car from Suburu, Jeff made the situation go extremely smoothly. Jeff Barkin truly is a gem. I plan on working with him for many years to come and I already started telling everyone I know that if they need a Suburu.....Jeff is their guy!

address

10 de dic. de 2014

Jeff Barkin is a very nice, polite & helpful salesman. I bought my Subaru Forester from him & we had such a good sales experiance from him that we went back & my husband bought a Subaru Forester from him also. We will definatley recommend your dealership & Jeff to anyone we know who is interested in Subaru. We love our Subaru's.

kuags27

17 de nov. de 2014

I ordered a 2015 Impreza, (SP) thru Jeff for my wife as surprise for her. Jeff was recommended by two co-workers of mine whom they bought cars from Competition Subaru. Jeff is friendly and no hassle, straight forward person, even though the deal went great, but I have to cancel the order due some personal reason. If am in need of a new Subaru car in the near future, I will give him a call. Reason of cancelling the order:In-laws gave my wife one of their (2011) car as gift for her.Bee

bobbyrab

27 de oct. de 2014

I reached out to Competition Subaru initially via email, gathering competitive prices from both local and out-of-town Subaru dealerships. Competition hooked me up over the phone with Jeff Barkan and that was the beginning of a beautiful relationship. Jeff and I hit it off immediately over the phone and I was immediately comfortable dealing with an individual whom I had never met to purchase such a big-ticket item. We settled on a price over the phone, add-on accessories and Jeff even said he would take in my off-lease Buick Regal even though Competition is not a Buick Dealer. The convenience of the transaction mirrored my confidence in dealing with Jeff. On delivery date, the car was pristine and Jeff, although busy with other customers, made sure that I was comfortable to drive away in my new Subaru. He even explained the NYS Lemon Law to me! Now what car salesman who you know does a thing like that? Jeff is obviously confident in the Subaru product and in the service dept. of his dealership. Plus, Jeff knows the Forester inside and out and can answer any question about the car be it technical or aesthetic. All in all this was the easiest, pain-free automobile purchase I have ever transacted and I have now done 11 of these. And no, I am not related to Jeff - I am just a savy consumer who feels good when he chooses the right people to do business with. Good job Jeff!

foyle

14 de oct. de 2014

I bought my second Subaru Forester from Jeff Barkan at Competition Subaru in St. James, New York. I found him to be very responsive to all my questions and concerns, and legitimately interested in making my buying experience pleasurable. I would happily refer any one interested in a Subaru to Jeff.

Jrose28806

11 de oct. de 2014

Jeff Barkan was my salesperson. He was great. He was patient, supportive, helpful, honest and always upbeat never pushy. My sale was challenging because I wanted to wait for the new model to be ready for sale. It was the 2015 Outback. My 2011 Outback lease was up and Jeff helped me through extending the lease. He kept me informed during the whole process. He even called a week after I got the car to see how much I love it.Subarus are great cars, you can't beat them for safety in the snow. You can't get stuck. I take mine out in the worst of snow storms to test them and I always get back safely. I will only drive Subarus especially after last winter and I will always use Jeff Barkan for my purchases. I recommend him highly.

christinemusc

7 de oct. de 2014

I recently purchased my first Subaru with Dave Leonard. I have been shopping for a car for 2 years now. This was by far the most non-pressured, hassle-free, car sale experience I have ever had. So pleased with the salesman and my new cross-trek. See Dave if you are looking for a new Subaru, you will not be disappointed!!!

Kmccarthy56

3 de oct. de 2014

Jeff is a very caring and great sales professional, he helped get a forester at a very affordable price. He explained the car really well when we were picking it up and we left feeling taken care of like family!

luceyez

24 de sep. de 2014

Cathy Kelleher has sold me 3 Subarus . She is always professional and detail oriented. Cathy is the person to see if you want total satisfaction with the Subaru experience. I consider her a friend.

jmcorbani

12 de sep. de 2014

From the moment we walked in the door, we received pleasant, courteous service. And we would like to say that your receptionist is extremely pleasant and helpful.Our salesperson, Cathy Kelleher was wonderful. We would recommend her very highly; a pleasure to do business with.

fizl

27 de ago. de 2014

We ordered a car from the factory. When we took delivery, due to a problem with their gas pump, we only received a half tank of gas. When we noted this, Jeff and the service manager Eric were genuinely contrite. Eric gave us a chit for a full tank of gas at our next visit, and also offered a complementary oil change kit. A week later, we got a follow up call to see if all was ok, and if we needed anything. We have has so many negative dealer experiences in the past, it was refreshing to finally experience a professionally run dealership, with truthful and sincere people.

langecpa

15 de ago. de 2014

Jeff Barkan is the man you want to see if you are looking for a Subaru. He is very knowledgeable about all of the models. There is no pressure when you are dealing with Jeff. He simply talks to you to find out everything he can about your needs and gently guides you. I don't know of anyone that looks forward to the experience of shopping for a new car. The pressure, the anxiety of not knowing whether the price you got is a good one. With Jeff, there is no pressure. It is like having a conversation with a friend. And, there was absolutely no doubt that we got a great price! He took his time with us, showing us the different models, colors, and features. When it was time to pick up the car, he spent at least an hour showing me the features and operation of the car. He even synced my phone for me! Within a week, I got a phone call asking if I had any questions about the car and how I liked it. Jeff has earned my loyalty and respect. I would certainly buy another car from him when the time comes.

Leslie Sass

13 de ago. de 2014

In the middle of our stressful lives we were very lucky to find Carol Glass who reccomended Cathy Kelleher as our sales lady. She was incredably patient while we test drove 3 diffferent cars and talked through every possible different option!Cathy made sure everything went smoothly from the first moment we met her. She went over every inch of the car with me when we picked it up. She explained each option and showed me how to use it!! I couldn't believe how much time she took with us. She is amazng!All of the employees we dealt with at this dealership made sure they took the time to do their job well. Dina Casparini was the first finantial person we have encountered who treated us as individuals, instead of the next nondescript people she had to deal with.This is my 6th Subaru, but it is the first time i feel that no matter how long i own this car i will always be treated like family.

gaildeerpark

12 de ago. de 2014

Cathy was a pleasure to deal with - I will happily recommend her to friends. She fully explained the features of the car , but didn't put any pressure on to purchase immediately.

OutbackBuyer06-14

11 de ago. de 2014

We had an excellent sales experience with Jeff Barkan in purchasing a Competition Subaru Outback. Great expertise re: the car, its options and costs, and driving tips. He even managed to complete our last-minute sale amid a very busy end-of-month schedule so we could take advantage of the time-limited Costco Auto program savings, even though it required scrounging through end-of-year inventory to get the color & options we wanted. Wholeheartedly recommend.

lareil2000

10 de ago. de 2014

Last week my wife and I bought two 2015 Foresters after 20 years of Rav 4's, Siennas,Camrys,etc.While Toyota makes a good car, I was unhappy with with their recalls.After much research, the Forester was very appealing{Consumer Reports loves it]We were in no rush, so we customed ordered two of them and got a fair price for our 2012 Rav-4s.Cathy Kelleher did an outstanding job of expediting the deals with her no pressure type approach.She called and e-mailed regularly keeping us up to date.Cathy gives new meaning to the salesperson position.Larry R.

Martha 45

28 de jul. de 2014

This is the 4th Forester we have leased and Cathy has been with us every time. She is a wonderful and helpful person who cares about her customers and their needs. Since both my husband and I are seniors, we appreciate how much help she was to us. It means a lot especially when you are older to have a caring and wonderful person like Cathy.We look forward to many more years dealing with Cathy and we consider her to be part of our family. Sincerely, Martha and John Nolan

qu2suff26

23 de jul. de 2014

Cathy Kelleher was wonderful to work with. She had me test drive the Forester Limited and I was very impressedwith it. I look forward to leasing my next vehicle with her. Also her manager Lisa Sessa was very helpful as well .This is a very well run dealership.Larry Luftig

Rlembo

12 de jul. de 2014

Cathy Kelleherwas a pleasure to work with. She was honest and addressed all our needs. We used the service and everything was easy. Bob L

Robin11787

9 de jul. de 2014

Came in with my daughter to look at a used car we saw on line. Ron Elten actually helped us decide that was not the car for her.. Then said. wait a minute, and brought the most beautiful and amazing car around for us to look at. She and I both knew as soon as we saw it we were going to buy the CrossTrek! The price was a no brainer, and Ron took care of us until we drove it off the lot! I just bought a Honda CRV and am seriously considering the cross trek as my next car! And of course will come back to Ron at Competition Subaru!

rbowdren

7 de jul. de 2014

I worked with Cathy Kelleher in selecting my new Subaru Forrester, and she was great. She listened to what I was looking for, and produced a car that met my needs. She made sure I understood all of the features in the car. It was a pleasure working with her.

mgmgmg

27 de jun. de 2014

We consider ourselves so fortunate to have had Jeff Barkan as our sales consultant for our new Forester purchase.Jeff was the absolute best in every respect - his knowledge of the vehicle and his accessibility to us every step of the way in the purchase process. Jeff went all out for us to make the experience painless and seamless. We can honestly say Jeff made it the best car purchase experience ever for us. Jeff is, in our opinion, a consumate professional.Ask for him at Competition Subaru. Jeff is the one you want for your car purchase experience. We highly recommend purchasing your new vehicle from Jeff Barkan at Competition Subaru.M&G Moreno

JohnCarlo

11 de jun. de 2014

We visited many dealers (Honda of Huntington, Honda of Smithtown, Ford, Kia, etc.) and experienced everything from sales associates who didn't know much about the cars they were selling and some (Honda of Smithtown, in particular) who even insulted other (Honda) dealers, who were obviously leasing and/or selling the very same vehicle! What kind of "logic" is involved in THAT kind of enterprise, eh? Ford and Kia (for the most part) were what we expected: competent dealers with friendly associates!None of the bad things mentioned above happened at "Competition Subaru of Smithtown!" There, we received competent---no, extremely knowledgeable and friendly!--- assistance in leasing a new vehicle! Our experience at "Competition Subaru" was--by far!---the best experience we EVER had buying (or leasing) a new vehicle!Over several decades (let us not reveal too much of our "decrepit-ness," eh?), we bought new cars, never once considering to lease a vehicle. Well, the sales associate (Jeff Barkan) explained everything to us in simple English and treated us like human beings, not "car-hungry customers with deep pockets."It was very clear to us that "Competition Subaru" was light-years ahead of the others....as Jeff drove out in a brand new Subaru to help us get to the dealership to pick up our new Subaru, as friends and relatives weren't available on such short notice to help us get there and drive home happy as two kids with ice cream cones and no homework! LOLSometimes "being an adult" means getting back to "the basics" -- treat people like family and "the rest" is pure fun!We eagerly recommend "Competition Subaru of Smithtown!"

TSubject

8 de jun. de 2014

I worked with Jeff Barkan for the first time when I bought my beautiful 2010 Subaru Forester 4 years ago. I had purchased two cars from other dealerships previously and I was ready for a headache. I couldn't have been more wrong! Jeff was so easy to work with and his knowledge of the car, as well as the entire process, was unsurpassed. He answered ALL of my questions and explained everything. The only surprise in the entire process was how quickly he located the exact car I wanted in the exact color! He went out of his way to find it and get it to me from Connecticut! Needless to say, when that Subaru was unfortunately totaled last month there wasn't a question in my or my husband's mind as to who we would call. Once again Jeff Barkan came through. He met with us, thoroughly explained the changes from my old car to the new one, worked with us to have our new Subaru exactly as we wanted it, and actually had it ready for pick up before we were even ready to pick it up! He even set up my Bluetooth!I think the best part of buying my car from Jeff is that I didn't walk away wondering if I got the best deal, wondering if I could have 'done better'. He was honest and upfront and that to me is priceless. I'm hoping not to have to buy a car again anytime soon but if you do I cannot recommend Jeff Barkan enough!

dabbate

29 de may. de 2014

From the moment we walked in, to the day we drove away in our new vehicle, the treatment and experiance was nothing short of fantastic. I cannot recall an easier, laid back professional transaction in buying a new car in my 30+ years. Jeff Barkan quoted a very competitive price, located the vehicle we wanted and delivered same with honesty and quality service. I would recommend this dealership and sales person to anyone looking for a Subaru.Dante & Diane Abbate

rraganella

29 de may. de 2014

If you are in the market for a new Subaru, Jeff is the man!Ive bought many cars (new and used) in my lifetime and without a doubt, Jeff far surpasses the best experience I have ever had with the process. I needed to assist my daughter with a new auto purchase when her car was rear ended and totaled. Being the good father, I decided to front run the deal and get the best price for her. Jeff was not pushy, listened to my needs and made some excellent safety suggestions with the Subaru EyeSight option that really caught my attention. After deciding on a selection and realizing the car we needed was not locally available, Jeff proceeded to go above and beyond by finding a car in another state and having it transported here at no additional charge. Jeff was never pushy, made thoughtful suggestions and let the deal close itself. When the car was delivered on a day we could only arrive late, Jeff stayed after hours and took lots of time with my daughter to familiarize her with every aspect of her new car. He also gave me lots of credit for putting the deal together that was actually his work.If I ever need another Subaru or know someone who does I would be honored to recommend Jeff to them.

somfaw13

23 de may. de 2014

I had the pleasure of dealing with Jeff Barkan as my wife and I purchased our new Subaru Forester. Jeff was very knowledgeable and could not have been more courteous to us throughout the process. To me, he is the guy to deal with when you purchase your new vehicle. Happy shopping

Nathaniel44

20 de may. de 2014

We purchased a brand new 2013 Subaru BRZ for my wife last year at Competion Subaru. Erik Tops took care all the things for us, from ordering the car to giving us the key. Since the options we want for the BRZ was not in stock, he ordered a car exactly how we want it. We already know Erik back then since he was still in Dodge-Jeep dealership in Medford, so when we saw him at Subaru the day we are looking for a new car we didn't hesitate to make a deal with him because we know we are with a professional and honest guy. My wife and I really love our BRZ, that little car is always fun to drive. We are planning to add another car maybe 2 years from now and we will go for the AWD WRX this time and of course we will still go to Erik for an honest to goodness deal!

nkorol

10 de may. de 2014

Jeff was an absolute pleasure to work with... he was responsive, professional and committed to providing exemplary customer services. If you want excellence, see Jeff!

Unhappy

22 de abr. de 2014

We walked into the dealership looking to purchase a new vehicle. We saw a pre owned vehicle on the lot and were advised not to purchase. When we said we would wanted to see a new one, they didn't have one on the lot and started to encourage us to purchase the preowned vehicle. We put a deposit down were rushed to purchase the vehicle right away so we decided not to purchase the vehicle because we were unhappy with their pushy sales techniques. It has been 2 weeks since we decided not to purchase the car and request the return of our deposit. Only today, was I finally able to get a hold I the salesman who never called back to confirm. We won't be getting out deposit back until the end of the week. Quick to push us to purchase slow to refund our money. Very unhappy.

mrbebu

21 de abr. de 2014

By far the best prices for parts that I could find anywhere on Long Island and the internet! Evan always responded super quick to my emails or phone calls and gets me the parts ASAP. If you're looking for OEM Subaru parts, look no further.

shill1490

15 de abr. de 2014

Loved my experience at Subaru with Jeff. Jeff was so friendly and extremely helpful! It was the first car that I was buying and he made the process so easy and there was never any pressure to buy. GREAT EXPERIENCE! I would highly recommend heading over to Subaru for your next vehicle and ask for Jeff!!

lormik

12 de abr. de 2014

I have bought or leased many new cars in my lifetime.My experience with competition subaru and Vincent Direnzo was by far the best new car buying experience I have ever had.Vincent was completely upfront and honest about every phase of price and trade in.I will recomend Vincent and competition subaru to all.P.S. our new forester xt is built like a tank and rides like dream and fast as hell to boot,just like Vinnie said it would be,we love it.

Mathallan1

11 de abr. de 2014

I bought my 2014 Subaru Kelleher in a matter of minutes because of her no nonsense attitude. I told her what I wanted and I had the Costco certificate and she took care of the rest The car they had in stock had more options than I wanted and she said no problem I will order the car the way you want it. She kept in touch with me until the car came When I picked up the car it was as ordered and nobody tried to pressure me with additional items Cathy is a friendly person who truly cares about her customer. I would have no problem buying a car from her again and would recommend her. Thanks for making the buying experience easy.Allan W

bobmatch

22 de mar. de 2014

Our sales person was extremely thorough!! He did not leave out any details from the beginning of the process till the moment I drove off. He listened to our concerns and responded to all our questions. Jeff was very friendly and easy to talk to . I never felt like I was asking a dumb question. His honesty about the price was refreshing as we never felt pressured to purchase more than what we could afford.

mtgrimaldi

17 de mar. de 2014

I was quite impressed with Competition Subaru. Whether you sent an email or left a voice mail, someone "always" got back to me. Any questions or concerns I had were handled in a timely and professional manner. I found Competition, Jeff, and Dina were genuinely concerned about me as a customer and not just a "sale." I would highly recommend Competition for anyone seeking to purchase a Subaru.

Ned75

12 de mar. de 2014

They sent me in writing the price for the exact vehicle with the exact options and then when I went to lease it, they increased the price $65 per month.

L.A.

21 de feb. de 2014

I chose this dealership because they one of the few that work with the Costco auto plan. Very friendly sales person - Cathy, very friendly manager - Dina and very friendly financial person. The car - forester limited 2014 had a small glitch (the rear gate would not open) and when I took the car to the dealership they fixed it though I didn't have an appointment. You can't ask for more. I will consider this dealership when I will buy my next car.

dsanatore

12 de feb. de 2014

Let me just say that Jeff is a pleasure to deal with. He is professional, friendly & makes the buying process very smooth. I drove away in my new WRX and couldn't believe how fast & easy the process was. I would recommend Competition Subaru & Jeff Barkan to anyone that is looking for a vehicle.

carshopperLI

7 de feb. de 2014

My wife and I purchased an outback from Competition in October after working with Jeff Barkan. He was up front and honest without being at all pushy. Once we made a decision on our vehicle, he worked hard to find it from another dealer so that we didn't need to order it, saving us three months of waiting. We originally were under contract with Grand Prix Subaru, but when it came time to pick up the car, we found they were trying to sell us a model with a smaller engine for the big engine price. We walked, and turned to Jeff and Competition, who made our purchase experience painless, which meant more coming from the disappointment and headache from Grand Prix Subaru. Thank you Jeff.

fkaeser

16 de ene. de 2014

Made buying a car very, very easy...everything about the experience was very positive! Great salesperson: friendly, believable, unintrusive. In fact, every employee that we encountered were very helpful.

BarryCostello

9 de ene. de 2014

Jeff was top notch... Saw many salesman... Jeff blew the others away... Friendly, funny, honest, wasn't trying to pull one over! If u need a car, Jeff is your man!

still in need of a car

3 de dic. de 2013

I was interested in a Legacy LTD w/nav and sunroof I had seen on their website. I went in, test drove the car and after considerable conversation, I was assured that all the 'issues' the car had would be corrected. I returned the next day to make the deal and thankfully the sun was hitting the car just right and I saw the bodywork that had been done. Turns out the car had been in TWO accidents (magnitude unknown). When I communicated my findings they acted like it was the first knew of the damage. The car however had been priced $2 to $3 g's less than any other car and was a top-o-the line car. I had been told the car was certified, it wasn't. The salesman (or the manager) has not called me back since...great way to do business. Guess if you don't ask, they have no intention of telling. Good luck if you decide to use this dealership, I can only imagine how the service department is run...can you say unnecessary repairs???

Laura816

3 de dic. de 2013

Jeff was by the far the best car salesman I worked with! He did everything he said he would and gave me everything in writing. I got a great price and no fees. James (finance manager) was also great and so honest. If you want a Subaru (and I HIGHLY recommend the Forester for an SUV!) go to competition and work with Jeff.

arm1033

22 de nov. de 2013

After a lot of research on suvs and many different dealerships later stopped in to competition subaru. Jessica was who I dealt with and after i told her what i wanted she brought a forester up and showed me. She knew i didn't have much time so she worked quickly to get me a price and didn't play any games.James was very good at getting a lower price and a good apr. Only issue I have is that the all weather mats are missing and haven't been contacted back if they have them in stock. Also would have been nice if i recieved a little thank you gift like the to go coffee mug i got when i leased my vw...It's the little things that help.

nursekatie16

18 de nov. de 2013

Excellent overall experience! I would highly recommend this dealership & Jeff Barkan. All my questions were answered & he did a thorough job of going over my new car with me!

Chitt

31 de oct. de 2013

I'm writing this on behalf of my mother in law; she wanted to convey her satisfaction with Jeff and staff at Competition Subaru. Shopping for a vehicle had become a stressful experience for her and Jeffs professionalism changed that. He was exceptionally friendly, patient, thorough and knowledgeable and for that I thank him. I would highly recommend Jeff and Competition to my family and friends.

sgsummer

29 de oct. de 2013

We dealt with Jeff Barkan of Competion Subaru in Smithtown, NY. This man gave his all and you could tell he loved selling the Subaru Forester to us. His exceptional knowledge of the car was coveyed in a very friendly and straightforward manner. We drove away with confident and happy with our new car and our salesperson.

Henrythedog

27 de oct. de 2013

From the first contact online and all the follow up emails and phone calls I can not imagine a more attentive saleperson. I cannot imagine a better sales experience. Delivery was smooth and covered everything and didn't take forever. Thank you Jeff Barkin and the rest of the team at Competion Subaru for making this such a pleasant experience....and of course there is nothing like a Subaru Outback.

Vito59

20 de oct. de 2013

Friendly staff, felt right at home! The facilities are not impressive but Competition Subaru professional Staff exceeded our expectations and that's what really matters after all. Used the Costco savings auto program, not only you save on the car but also get 15% on future service and accessories purchases. Never felt pushed to purchase extra service or accessories. Got an excellent deal and saved a lot compared to other dealers in the area. They also honored the deal price days later after the initial visit. Thanks again!

TopRhinoBT

11 de oct. de 2013

This is our third Subaru. David has always been a great help in finding the right vehicle at the time in our lives. He is a straight shooter and a real person which is not easy to find in this industry. We are completely satisfied with our vehicle and the folks at Competition Subaru. Thank you David. ~Brad Terris

bb227

7 de oct. de 2013

As a buyer Im skeptical to get a good deal. Then we found Phil Nociforo. He was straight up with us. No beating around bush. We did the deal. There were a few issues with the car afterwards but There was Phil again to help us out. He sent us to Mike who totally took care of us. There was no stress. We bought some accessories and Evan was more than helpful. Thanks to you guys for making our purchase uneventful.

dinger22

3 de oct. de 2013

I had the pleasure of meeting Jeff Barkan and we hit it off,Jeff was a straight shooter and very personableI shopped other dealers and was unimpressed.Jeff won our business and I would reccommmend Jeff to al my friends and family.If you want to asked me personally email mr at fdny11539ataol.comThanksKaren & Stephen

chrisbee01

2 de oct. de 2013

Leasing a car at Competition Subaru was an extremely positive and pleasant experience. The whole team and particularly Vin, who I dealt with, were very competent, knowledgeable & friendly. A very different experience from most/all other "quick in, quick out, hard sell" dealers I have visited! My particular circumstances required some considerable extra financial legwork from the Dealer than normal, and they did this in a very efficient & rapid manner. I have no hesitation whatsoever in recommending Competition Subaru of Smithtown in the strongest possible termsChris

jl248853

25 de sep. de 2013

Jeff Barkan was an outstanding individual who really cares about the consumer. He puts their needs first and work with you every step of the way to ensure a pleasant car buying experience. He made my girlfriend and I feel comfortable, relaxed, in control and all the other things most car buyers lack when dealing with a salesmen. Jeff is a wonderful person and highly recommended if you so happen to be in the market for a Subaru. Thanks again Jeff!

DianeGreene

24 de sep. de 2013

David Leonard was very friendly and knowledgeable. He spent lots of time with us helping us to get just what we needed in our car. He explained what options there were and what they all meant. When our car came in, in half the time expected, he showed us how everything worked. The price was very good on the car. We were very happy. He also called after we had the car for a few days to answer any question that might have come up. I will recommend this dealership to friends and family.

Nancy_G

24 de sep. de 2013

I had a wonderful experience working with Jeff Barkan at Competition Subaru. I found Jeff to be very knowledgeable, easy to talk to, and above all honest. Jeff answered all my questions patiently and described in detail the features of the Forester I was looking to buy. I felt comfortable working with Jeff and never felt pressured into buying a car. Thanks to Jeff, I found the car buying experience very pleasant. Once I had purchased the Forester, Jeff spent a lot of time in an extensive tour explaining the functions and options in my car, and he showed the same patience as he did before the sale. I am now driving my Forester and loving it. Jeff is an asset to Competition Subaru. I would highly recommend Jeff and Competition to my family and friends.

johnl631

24 de sep. de 2013

Jeff made my car buying experience at Competition Subaru go very smooth. Jeff is very friendly, helpful, and knowledgeable of the Subaru brand. I could not be happier about my purchase of a 2013 XV Crosstrek. Will defiantly go back to see Jeff when my lease is up!

ppanda

15 de sep. de 2013

After more than 55 years (I'll be 75 in Dec. of this year) of purchasing new cars and having to deal with deception, hype, misinformation and outright lies from "Car salesmen", I've finally found a real human being! His name is Jeff Barkan. The man is kind, considerate and truly cares about the potential buyers he's sitting across the desk from! He made our new car buying experience a pleasure and I'm sure that down the road, my wife and I, and also family and friends, after I've spread the word, will be buying many more autos from this man!Thanks Jeff, you made what is normally a difficult purchase, a real pleasure!!John and Dee Catalina

mlaurine

1 de sep. de 2013

My husband and I were in the market for a larger car for our family. We were considering the Subaru Outback and went to Competition Subaru because it was the closest to our house. Phil Bruno helped us choose a beautiful 2014 Outback. He made us feel comfortable throughout the entire experience! We never once felt pressure to negotiate or to buy. He was knowledgable, friendly and available. He even communicated with us by phone during the buying process because we had a vacation scheduled. We wound up with a great car for a great price. Work with Phil at Competition Subaru if you are looking for a stress-free car buying experience.

tritonium

27 de ago. de 2013

We had a wonderful experience with Jessica. She made purchasing a subaru a pleasure. She was very informative about the car, as well as the entire purchasing process. Jessica was also very informative about the trade in process. Jessica was very kind and patient in dealing with us, her customers. We will highly recommend competition Subaru to friends and family due to our wonderful experience with Jessica.

stevesatnick

25 de ago. de 2013

Brought in Mom to look at a car. I have purchased 2 autos here. - Jeff was extremely helpful and PATIENT explaining pros and cons of various models. Highly recommend this dealership. Excellent overall experience.

Elliott23

19 de ago. de 2013

My new 2014 Outback was delivered last week, very soon after my salesman, Jeff Barkan, and I worked out the options. Mr, Barkan was extremely helpful, friendly, and efficient in leading me to the final order. He phoned me today to make sure I was happy with the new car that I picked up last week. This is not surprising to me, because he was the same way three years ago when I ordered my 2011 Outback. At that time I ordered a color that displeased my wife on delivery day. When we discussed our dislike of the color with Jeff and Vinny, the manager, we were promptly offered another car with the color of our choice without extra cost or penalty, although the original car had been customized.After such personal care in 2010, why would we go elsewhere? We subsequently referred a friend to Jeff Barkan--and he was very pleased as well with his purchase.Other members of the team at Competition Subaru that we have dealt with, David Leonard and Jackie Scurry, also help to provide an experience without stress. We have used the service department exclusively for three years and have been very satisfied at every service visit.

PJT10

19 de ago. de 2013

Worked with Jeff. An absolute pleasure to work with. I have had less than perfect experiences in the past when purchasing a car. Not the case this time. Jeff spent the time and made the effort to locate the car I wanted. The entire process was great. Already received a follow up call making sure all was ok. Jeff is a true professional. I will definitely work with him again in the future.

Strocpa

18 de ago. de 2013

I was in the market for a late model Subaru Forester. My BMW was totaled in a rain storm, the rental was due back, and I needed to find something quickly. I own a 2000 Forester which my sons use and its been a reliable car. Jeff Barkan and James Boyton were very helpful, friendly, patient and knowledgeable. I test drove one and was quite happy with it. The deal was consummated quickly, and the car was spotlessly delivered in July 2013. I need a servicing and I'm hoping Competition will live up to its great reputation and take care of it.

blkcobra03

18 de ago. de 2013

As a repeat customer I was very comfortable coming back to Competition Subaru. Both Jeff and Vinny were helpful in this transaction. I am very happy with my new Legacy and not only will recommend but also return to this dealership.

kgvesey

17 de ago. de 2013

Jeff was very easy to work with he never did bait and switch and he knows the products well. The pick up time was next to nothing which I really appreciate.

njmk

16 de ago. de 2013

Professional, knowledgable, accommodating, our salesperson made it easy to purchase our new Subaru. The salesperson's new car demo was informative. He was respectful of the questions that our college student asked. We will certainly make Competition Subaru our first and last stop for new car purchases in the future.

Dyanna

16 de ago. de 2013

Based upon the enthusiastic reviews of this dealership and of Jeff Barkan on DealerRater, I chose to shop for my new car at Competition. While I had been avoiding the usually annoying task of buying a car, this very professional dealership and Jeff made this a very positive experience. Jeff was most helpful, knowledgeable and patient, exceeding the expectations that had been set by the positive reviews. I was especially impressed that i was able to walk into the dealership on Wednesday and drive the exact car I wanted home on Thursday afternoon. And before I left the dealership, Jeff took over an hour patiently going over all the features of my new car. He even set up my Bluetooth! I am looking forward to,having my car serviced here!

mcastaldo

13 de ago. de 2013

We were in the market to purchase a new car, based upon research and a few recommendations the Subaru Outback seemed like the perfect fit for our needs. Great gas effieciency and able to handle snowy conditions. We wanted to shop around for the lowest price and I have to say that from the beginning Jeff Barkan from Competitiion Subaru quoted us a very competitive price. We visited another Subaru dealer and the quote was thousands of dollars higher. Needless to say we went back to Jeff Barkan at Competition Subaru and purcased the 2014 Outback. Jeff was a pleasure to work with, extremely pleasant and knowledgable about the specifications and benefits. I have had the Outback for a couple of days now and am thoroughly enjoying driving it. We will definately recommend the Subaru Outback and Jeff Barkan at Competition Subaru.Mirka and Pat Castaldo

janesusan

6 de ago. de 2013

I formerly had an Infiniti from Competition, and when I decided I wanted to change to a Subaru I went right back to Competition. My eight plus years with Competition Infiniti was the best relationship I ever had with a car dealership so I never thought of going anywhere else. From the second I walked in the door I was treated with utmost respect. I'm a pretty demanding customer, only light leather, no moon roof, limited accessories. Ever effort was made by my salesperson Jeff and the Manager Lisa. It didn't take long before I had the exact car I wanted. I couldn't be happier with the experience anywhere else. I sincerely recommend shopping at Competition

Booarod13

5 de ago. de 2013

My experience has been great since I walked into the dealership looking to buy a car. Jeff gave me a deal I could accept. When One of my tires got destroyed during hurricane Sandy they were great in helping me get my car back on the road. I usually wouldn't get my car serviced by the dealer because I feel they rip you off. At competition, however, I have gone back several times and have been extremely satisfied each time.

keithpkea

31 de jul. de 2013

We bought a Forester and had to wait several weeks for it since they are in high demand. While it was frustrating to have to wait, Jeff made the experience as positive as possible. We are very satisfied with the car and appreciate Jeff's diligence in getting us what we want.

jeffreyliny

19 de jul. de 2013

I wish to commend Jeff Barkan for once again exceeding my expectations. Jeff is more than just the consummate salesperson. Sure, he takes all of the hassle out of the buying process. No longer do I have to worry whether I'm getting exactly what I want or that I'm receiving the best pricing. Those are all givens. But Jeff goes beyond all of that. He always goes the extra mile to ensure that his customers are deeply satisfied. He's true to his word and genuine, and he always delivers. Today, I picked up my new 2014 Legacy Limited, the fourth Subaru that I've purchased from Jeff over the past three years. Jeff managed to quickly track down the particular vehicle that I wanted despite very limited availability. I was debating whether to go with a different color or perhaps even to change the model due to my tight time requirement. Jeff wouldn't have it; he wouldn't let me settle. Driving home this afternoon in my shiny Venetian Red Pearl Legacy with Taupe leather interior, I'm very glad that I didn't. I wouldn't choose to drive another vehicle, and I wouldn't purchase another Subaru from anyone other than Jeff.This buying experience was made very easy by Jeff and James Boyton (the business manager), and I know from past experience that Mike Coleman will take excellent care of my vehicle when it needs service.Sincerely, Jeffrey Williams

jahyma

2 de jul. de 2013

I usually dont write reviews for products or services but this time I felt very inclined to share my positive experiences working with Jeff Barkan at Competition Subaru in Smithtown. Right from the beginning when I walked into competition he treated me with courtesy and went out his way to satisfy me as a customer. You should know that Im an analytical person that researches every purchase prior to my decision to buy. Jeff was patient with me as I worked through my decision and provided me with the type of attention that would have me recommend him to others. Im now a proud owner of my first Subaru (Crosstrek XV). His integrity, honesty and his customer service skills had a big part to play in where I would purchase my new car. You wont be dissatisfied working with Jeff and hell provide you with excellent service and an honest fair price!

Subaru guy5

1 de jul. de 2013

The pre own "manager" phil talks to u like ur stupid even tho I knew more about the car then he did...would not lower the price of the car...then tryed to charge me $350 for all the per sale oil changes and detailing...big rip off...cars r priced high nd they dont work with I much at all and very rude

chervrog

25 de jun. de 2013

I dealt with both Jeff and Dave over the course of a 2 week period in trying to locate a 2014 Forester with the touring trim. It was a refreshing change dealing with these gentlemen as opposed to past experiences with arrogant/agressive sales personnel and dealerships that try to add unwanted services and fees at signing. The availability of the vehicle proved to be a problem as the Forester was both a Consumer Reports top pick and also received the IIHS top rating in all it's crash tests: the current "in" vehicle that everyone wants. The only one Jeff could find had a $2400 option that I didn't want. After 2 weeks of nothing being available that met my specifications, I returned to this dealer hoping something had come in. Because of time limitations I needed a car and had to make a decision.Jeff was out sick so I was introduced to Dave to try and get something done. They had just got in a turbo touring Forester which I took for a test drive. Dave made a great offer - $200 below dealer invoice that included a Costco membership rebate. The philosophy of this dealer from the get-go as initially explained to me by Jeff is: move vehicles through agressive pricing with no gimmicks or add-ons and Dave certainly lived up to that. There was never any pressure to buy extended warranties or finance with the dealer nor bogus dealer prep charges. In the end I couldn't make the deal. As I explained to both: this is the last vehicle I (hopefully) will ever buy and therefore wanted the vehicle that best met my specifications. I couldn't justify spending 32k plus for an suv that lacked the interior amenities I wanted - was not as big in the interior that I thought - and lastly was a color I really disliked (Black in and out). Both these gentlemen were professional and knowledgeable in their demeanor.I felt very comfortable in working with them to get the car I wanted and I felt they wished the same. I truly feel they dealt with me with honesty and integrity. If you are looking for a no hassle buying experience for and excellent vehicle (read the reviews-do the rearch in both price & quality) I honestly believe you won't be disappointed in dealing with Jeff or Dave.

J P

23 de may. de 2013

I stopped in without an appointment and wanted to test drive some of the Subarus I had heard a lot about. When I had visited other dealers, I had been told to make an appointment for another day, etc. But here, the salesperson was very amendable to letting me test the cars I was interested in and helped me consider some options which might have worked even better than what I had originally intended. I never write reviews, and while I did not end up buying a car that day, I had to write a review to counter what seem to be negative reviews for this dealer. I had a great experience and came away impressed.

azollo

23 de may. de 2013

Just picked up a BRZ last week from Jeff. He was great, this is the second car my family has gotten from him, and I don't think we need another car salesman in our lives. He was very responsive, and got me exactly the car I wanted and at the price I could afford. Wonderful to deal with, and a painless process overall. Jeff is very personable and easy to deal with, I am proud to call him my friend. I think its rare that you can consider a car salesman a friend and I sincerely value that.

PaigeDorsey

3 de may. de 2013

We worked with Jeff when we went to buy a new Subaru. He was very personable and knowledge, without being overly pushy. He made us feel very comfortable as we discussed options and test-drove a few cars. He also helped us to buy and drive out with our car in less than 2 days after first coming into the dealership, working after hours to ensure we were able to do this since we needed the car immediately. Very nice dealership experience.

SandStorm69

28 de abr. de 2013

This was my first Subaru purchase and Vincent helped me a lot. He was patient with me and took me on test drives of the two Subarus I was interested in buying. He explained everything about my new car and showed me all the settings that I needed to know about. He was friendly, thorough, and very helpful. I am very happy with my Subaru Forrester. Thank you, Vincent!

Mariner05

30 de mar. de 2013

Went to dealership, met Dave Leonard. He said he could locate car quickly at great price. Returned and was helped by Dave, but mostly by Jessica. We leased 2014 Forester and were very pleased

acvann

22 de mar. de 2013

Aside from giving me the best deal by far of the 3 Subaru dealers I contacted, Jessica Sanchez was totally honest and up front with me the entire way, something I truly appreciated. The price she gave me over the phone was the price we signed the deal at. No hidden extras. When I realized at the end of negotiations in person that one minor item I had expected to be included among my options was not included, Jessica went to her manager to see if we could include the add-on at no increase in price. The manager agreed and I signed the 3 year lease.

ad46

17 de mar. de 2013

Had a very good experience with this dealership. Our sales person (jessica) was very pleasant and knowledgeable. She did not put any pressure on us to make a decision. When we made our decision after 3 days and went in to see her, she gave us a good price. I would recommend this dearlership and Jessica highly.

bfox1999

5 de mar. de 2013

We are very pleased with our new Subaru Legacy and service we received from Carol and Cathy at Competition Subaru they did a great job. Without the need to haggle or go back and forth with price negotiations a deal was presented to use that was $50 a month lower than the other Subaru dealer we visited. Competition Subaru has earned my business.

hpecor1

29 de ene. de 2013

Knew I wanted a Subaru, but regardless, the entire process from shopping to post-purchase was enjoyable. Jeff spent time showing me the cars and test-driving with me---on Christmas Eve! That's dedication!

jtartag

27 de ene. de 2013

They were honest and extremely pleasant to deal with. I got a discount on the new car and they were NOT pushy either. I would go back there to buy another car in a heartbeat. Best dealership to go to if you want to buy a Subaru. When you get there, see Cathy Kelleher and Lisa Sessa.

ljprubino

8 de ene. de 2013

NEW CAR PURCHASE IS ALWAYS A HASSLE UNTIL I WENT TO COMPETITION SUBARU. JEFF BARKEN WAS THE ONLY SALES MAN WHO WOULD GIVE ME A HONEST PRICE AND WRITTEN QUOTE. NO OTHER DEALERSHIP DID THAT FOR ME. THERE WAS NO SECOND GUESSING ABOUT PRICES,TAXE'S AND EVERYTHING ASSOCIATED WITH A NEW ACR PURCHASE. THIS WAS THE BEST EXPERIENCE I HAVE EVER HAD.

Debra Russell

26 de dic. de 2012

I have been to quite a few dealerships and I can honestly say that I have never meet anyone like John Murer. He is extremely knowledgeable and he answered all my questions. I didn't feel pressured or rushed which is so important when making a major purchase. When I picked up my car he took the time to explain how everything works, since this is my first Subaru! After such an overall positive experience because of John, I know that it won't be my last!

thespeakerbox

29 de ago. de 2012

My new car experience with Competition was top notch! I am a previous buyer from the competition group and I have to say, their Subaru dealership outdoes their BMW dealership tenfold. My wife and I have a 2 month old , so getting in an out easily was important. We also didn't want to rush things or end up with something we didn't want at a price we didn't want to pay. We got there 1 hour before closing and left with signed bill of sale within 45 minutes. All the new car salespersons were occupied and Ralph, a normal used car salesman, was more than happy to help us out until one was free. He was no nonsense, friendly and respectful to the needs of my wife and daughter since the car was for her. He was so good, we asked if could just deal with him and we did. He did the sale, and another great salesperson, Cathy covered the delivery. Ralph gave me a good deal on our trade-in and walked us through the pricing. We got a good deal and were in and out. My wife and I spent 3x that time in BMW the previous year and got half of the service and savings.Cathy was excellent for the delivery. She explains everything with ease, knows her stuff in and out and is extremely friendly. She too understood our situation having a newborn and we were in and out on delivery day in 30 minutes. We visited several Subaru dealerships on LI before heading to Subaru. They are hands down the best!

needacar

23 de abr. de 2012

UNPROFESSIONAL CUSTOMER SERVICE. WISEGUY ANSWERS WHEN ASKING QUESTIONS ABOUT A USED CAR. HE MENTIONED HE HAD A LOT OF CALLS ABOUT THE VEHICLE SO I GUESS HE DIDN'T FEEL HE HAD TO BE COURTEOUS.

Gatorsfb1

16 de abr. de 2012

Purchased 2007 Mercedes E350 for $19K. Salesmen stated repairs would be made prior to our pick-up. We drove 2 hours and had to wait over 4 hours for the repairs to be completed (the car was not even cleaned). Upon our arrival we found that the heated seat did not work and was told that they would not fix it. We were told that they performed an oil change and replaced defective tires. After our mechanic looked the car over he found that 1 tire was defective and is a major safety issue. The oil filter was never changed but the oil was? There is also a major oil leak. After numerous emails we have not received any feedback as to wether they woiuld cover the needed repairs. By law the safety repair must be made and as buyers we would expect that a $19,000 car would not leak oil! Still awaiting a response..

Bippoptl

11 de feb. de 2012

This dealership is great. Definitely go see either Dave or Jeff. They are very friendly and very helpful. They let me and my wife spend like 6 hrs at the dealership test driving multiple cars until we found the one we wanted. And they just kept saying that we can't settle and to get the car we love. They put absolutely NO pressure on us. By the time we found the car we wanted and discussed a price, color, and options, it was about an hr and a half past the dealers closing time. And they never said anything about it or tried to rush us at all.

mjajp12

21 de ene. de 2012

My husband and I have owned three Subarus and all three were thru Cathy Kelleher.We had excellent assistance with a knowledgeable professional salesperson.We have followed Cathy to Competition Subaru and we have been very pleased with the service and the attention to our concerns from Mike.

Forester123

18 de ene. de 2012

I typically dread the idea of the whole car purchase but I now have a different opinion. After meeting Cathy Kelleher I was immediately put at ease. She asked me the right questions that would lead me to the exact car that would fit my needs. I took some time to make the decision and she made herself available for all my questions. After taking delivery of the vehicle she contacted me several times to ensure I was happy. I am so happy that I found Cathy and plan to see her in three years.

DPetilli

16 de ene. de 2012

I am writing this review because of my sales consultant, Cathy Keheller. Since I dealt with Cathy at another Subaru Dealer on Long Island years ago, Cathy has kept in touch by writing me from time to time. Since my experience with Cathy was so positive the first time I purchased a Subaru, I decided to go to the dealership she is currently at now, Competition Subaru. I was very pleased to see that Cathy's level of customer service and satisfaction are always at the top level. No nonsense, no haggle, and even when I did do a bit of haggling myself, she was quick to work with my budget. Cathy is very professional, but also has a good sense of humor. I would highly recommend Cathy. Even though my request for the Outback Limited in the color I wanted was not on the lot, Cathy located the car I was looking for in a matter of days. She made turning in my leased Subaru a breeze when I was ready to finalize the deal. A pleasure instead of dreading dealing with the typical banter when going to purchase a new car.

goofi222

11 de ene. de 2012

After looking at, researching and test driving many midsize cars....we decided on a Subaru Legacy. Then it was time to pick a dealership...back to the research, internet and word of mouth. Luckily we found David and Competition Subaru. We had a car and options in mind...he put it together and we had our car in a few short weeks. Everyone was friendly...answering all our questions..and best of all....no pressure! Great price and great people!

rdesimeo

10 de ene. de 2012

I recently purchased my 2012 Forester from Cathy at this dealership and had a great experience. We met a couple of times to discuss my needs (I was turning in a leased vehicle); what I was looking for in a new one and what I was looking for as far as price was concerned. Once all the decisions were made, they did a search for the vehicle I wanted and the deal was completed.I received a number of follow-up calls to make sure I was happy and the car was as expected. Once I got the car home, a friend stopped by, fell in love with it and I recommended he talk to Cathy about purchasing one himself.As far as the dealership in general is concerned, I was referred there by another friend who did a lot of research and found they had the best prices on Long Island.I will certainly be back when my lease expires.

zeppfan48

9 de ene. de 2012

Working with Cathy on our purchase was an absolute pleasure. She listened to our needs, explained our different options, and showed a level of product knowledge that is well above our expectations. Our purchase of a new Subaru Outback Limited is the direct result of Cathy's outstanding efforts. I have, and will continue to recommend this dealer, and specifically Cathy Kelleher, to all my family and friends.

amandaa21

9 de ene. de 2012

I have purchased numerous cars over the years and multiple subarus. Cathy Kelleher has, by far, provided me with the best experience to date. She was extremely knowledgable, courteous, and helpful. She listened to what my needs were and made sugestions that we didnt even consider as an option. If you are in the market for a subaru, I would highly suggest visiting Cathy. All salespeople should be as helpful as she was. So thank you, thank you, thank you Cathy! See you in a few years.

Fspeyer

9 de ene. de 2012

I was referred to this dealer by a friend and almost did not use them because the dealership is a solid hour from my house and there is a Subaru dealership 3 minutes in my town. Not using them would have been a huge mistake. Every person I worked with gave my husband and I first class treatment and you can tell that service comes from the ownership down. I will continue to use any dealership under the owners umbrella and can say without a doubt the drive is worth it 10 foldYou would be. Ray not to use this dealer

hummer4x4x

8 de ene. de 2012

i visited a few subaru dealerships looking for an outback the way i wanted it equipped. my last visit was to competition, they didnt have the outback either, but my salesperson, cathy, went above and beyond and found a car that fit what i was looking for. on top of that she was friendly and courteous, unlike any car buying experience i ever had,,,absolutely great!

craigs44

8 de ene. de 2012

Cathy is great. This is my 3rd Subaru in 4 years. All of them purchased or leased through her. If you are in the market for a Subaru go see her. Even if you are closer to another dealership.

Jovibytch

8 de ene. de 2012

Cathy Kelleher is by far, the sweetest, most professional sales representative I've ever had the pleasure of working with! It's not easy to find a salesperson like her. I've worked with Cathy in the past, and I refuse to buy from anyone else! Competition has found themselves a true asset to their company!

cbarile

7 de ene. de 2012

Cathy Kelleher was an extremely good sales person. Very professional, informative, you felt as though you could trust her. She certainly knows her subaru.She was eager to please and to listen to the customer's needs and budget.

Ahappycustomer

7 de ene. de 2012

I have purchased many vehicles in my lifetime but never was treated the way Cathy treated me. She was patient, professional and made the entire experience enjoyable for me. I wish all dealers would treat their customers this way.. upfront, attention to detail and concerned with my overall satisfaction... Way to go Cathy!

Subarukeen

7 de ene. de 2012

Bought a car from Steven. The entire experience was amazing. His knowledge was spot on, his prices were unbeatable, and his ability to make you feel comfortable was there throughout the entire process. A+

Ginnys

5 de ene. de 2012

Shopped cars in VA. Came to NY to visit parents and they recommended Competition Subaru - they beat the prices from VA, had the color we wanted and delivered the car in a day - as we were only in NY for 3 days. Everything as promised.

yberlingieri

5 de ene. de 2012

My husband and I just purchased a new Outback and we couldn't be happier with the car as well as our experience dealing with everyone at Competition Subaru.Vinny, James and David were extremely helpful in the process. We told them exactly what we wanted and they came back to us with an excellent price - NO haggling necessary. In addition, we were turning in a Forester lease and they also made that process extremely simple. They dealt with the bank for us and called our insurance to get the new car insured. All we had to do was go sign and pick up the car when were ready. It was the easiest car purchase we have ever made! They were also very patient while I asked them a million questions about our lease vs. buy options. The day of the pick-up we got stuck in traffic due to very bad weather and did not get to Competition Subaru until about 7:30pm (1.5 hours past our appointment). David was there waiting for us patiently. It was late and he was the last person there, but he did not try to hurry through things. Instead, he took his time to make sure everything was in order and took extra time to go over all the features our new Outback has. He was extremely personable and it was a real pleasure dealing with and getting to know him. I cannot say enough good things about this group of people: they clearly work together as a team and care that their customers leave there feeling happy and comfortable with their new car.

virginiaschmidt3

4 de ene. de 2012

I had a 2009 Toyota Camry that I was going to just trade in for a new one and decided to stop at Competition Subaru because I liked the look of the new Legacy. I reviewed what Legacy's they had on the lot and saw one that I really liked. The salesman that I consulted was very knowledgeable of the product and educated me on the benefits of Subaru. I thought I would have to do plenty of negotiating to keep my cost the same in that the Legacy I chose had more options then the Camry but my salesman quoted me a price that I could not refuse, it was a good amount lower what I was currently paying for my Camry. I have had my Legacy for 8 months and bring it to Competition Subaru for service and remain extremely satisfied. I would recommend them!

unhappycustomer43

28 de sep. de 2011

Went looking for a 2011 legacy 2.5LTD. Staff was very friendly at first. When I called to negotiate a deal with Jeff, I was told it was his day off so Vinnie was assigned to help me. We negotiated a fair price and I asked that he fax me documents containing the offer so I could then leave a deposite. After four hours and multiple phones nothing was faxed. First I was told that he forgot about it. Then he was to busy. Finally I was told that I had to call back the next day so that Jeff the original salesmen could do it. Well I knew what that meant. The next day when I called, the Jeff had no knowledge of the deal and Vinnie mysteriously forgot about the terms of the agreement. Then the sales manager James came back to me with a number that was supposedly 300 below invoice. The kicker is that first number that Jeff gave me when i went into the dealership was lower and it was supposedly 200 below invoice. Did they not think I took notes? This is why people hate car salesmen. In the end using a free internet service I was able to get a 2012 legacy 2.5LTD for the price I wanted.

Subaru2011xx

7 de sep. de 2011

I have purchased a few new cars before my 2011 Outback. I have to say their sales Dept. was competitively priced but there service dept. is too small. You have to make apt's for everything even a oil change and when you do, they never stick to the time frame they tell you. It takes them almost 2 hours just for a oil change. The last two times I went I had to wait 2 hours and then they try to up sell you extra service that is not listed in the manual. I definitely will buy my next Subaru else where.

yankee2051

14 de jul. de 2011

I bought my car at the same dealer, which was a pleasant experience. Dave was a great guy. I wish I could say the same for the service department.I went to the service department for an inspection. I called early in the week to set an appointment for Saturday, 9am. he said it would take less than an hour. I went in at 8:50 to drop off my car, and all the bays were full and many more people were ahead of me. What is the point in setting appointments if you take everyone who drops off their car the previous night first? I had a 2010 car, so I only needed a safety inspection, literally takes 10 min. I also asked them to check an air leak in one of my windows, very evident above 60 mph. It was 12:50, and still no call, so I went in, and he said you are the next one in. Another 40 min, and he calls to say it is ready and said he could not duplicate the air leak. He said he went 65 mph, but checking the mileage, he only drove 5 miles and the dealership is in a highly congested area. There is no way they took it over 65 mph. I called him out on it, and he said he drives it around the side streets. 65 mph on the side streets. It took 5 hours to do a 10 min safety inspection.My conclusion, they were not making any money on my service, since I declined for the 15,000 mile service, I am sorry, I am not spending 100's of dollars for them to lube my chasis (no moving parts) or oil my door hinges, and so they put my order at the bottom of the pile. he also said he washed my car, but never did.Stay clear of this dealer, I will be gladly be going to STS for my car repair needs.

timrj

1 de jul. de 2011

I bought a used 4runner from this dealer. It had a serious steering problem that showed up on the highway. I called the salesperson to get it fixed. I took it in and told them it happens at 55mph+. They said they would fix it. When I came back they stated they rotated the tires and it was fixed. They did NOT drive it on a highway. I insisted on it so they made me drive with a service tech. The service the refused to drive it fast enough or go on a highway. We drove back to the dealer and he pronounced it safe.Driving back to work later that day I encountered the problem again. When I called the sales guy he told me "I don't give a F*^*k". I asked to return the car and pay a restocking fee. They refused and they refused to even test it correctly.I sold the car at a loss and they did not refund the money. DO not do business with these people.

Kahmd44

26 de mar. de 2011

Friendly people who work with you to get you what you need. No pressure, just informative and helpful. I've purchased 3 vehicles from them already, all went smoothly. I recommend them highly. Good selection of used vehicles which I almost purchased, but went with new

mb450

11 de feb. de 2011

My husband and I spend the month of January looking for an honest Subaru dealer to purchase our new Forester. We did our homework, looked at all review for long Island Subaru dealers near us, read all we can on scam techniques to watch out for, read all of Consumer Reports articles, checked out invoices, Kelly BB, Edmonds and pretty much everything possible. We were completely turned off by the first 3 dealers we went to. They each tried to use a few of the scam techniques weve read about. Completely turned off and ready to throw in the towel, I ran into a review about Competition Subaru at St. James Long Island. I was a bit hesitant because not only was it 1 hours away from our home but there was only one reviewer. Ahhh, but what an interesting review this was it told about two of the previous dealers that we had gone to and the dishonesty there was, exactly as we experienced it first-hand. At the end of the review the gentleman goes on to say what a pleasure it was for him to do business with Competition Subaru, a new dealership. We decided to take the ride to St James and met with our salesman Damon, first honest salesman Ive ever met!! What an amazingly fast transaction this was. We did haggle the price and with no unnecessary added fees and no tricks or greed, we were at a very fair price in about 15 minutes of us being there. Picked up our new car 2 days later and made a couple of new friends while there.