Pat Nessler

9 de sep. de 2016

Melvyn Canas listened to me regarding my car and was very professional in handling My problem.

Faith and Damien

4 de sep. de 2016

Joe was a very knowledgeable on the vehicle we test drove and did an amazing job along with the GM and Sales Mgr in negotiating a great deal for us. They got us into the vehicle of our dreams. Excellent customer service.

WendyC

2 de sep. de 2016

Dreaded the whole sales process ahead of me, but it turned out to be effortless. Before I knew it I was in my new car! Thank you!

Kristin

1 de sep. de 2016

Great experience, everyone was very helpful and answered all of my questions.

Convertible

30 de ago. de 2016

The dealer first price was below what I expected and they were true to their word. They didn't have the color I wanted and they traded with another dealer. I didn't have to settle. They were true to their word. The salesperson, manager and finance were very easy to work with.

Chris H

22 de ago. de 2016

It is always a pleasure getting my car serviced at Coral Springs Buick GMC.

StevenO

17 de ago. de 2016

I'm extremely pleased with the professional way the salesmen worked together to insure my purchase. Mr. Peter Ginsberg, Fred Mahani and all of the professional team made me feel super comfortable, I was truly surprised. The 2016 Buick encore surpasses all my expectations for quality transportation. I will gladly recommend Coral Springs Buick GMC to my readers.Steven OglenInvestigative/News JournalistAMERICAN IMAGE PRESS

Murry Corito

15 de ago. de 2016

Service was done on time. Waiting for car check up was minimal. Service person explained all that was done, and handed me a report. Car washed inside and out.

Cristeen F.

9 de ago. de 2016

We had a great experience leasing a new GMC Denali from Coral Springs Auto Mall GMC. Our sales person Henry Malbranche was amazing and made sure every detail was taken care of. He actually beat a price we had received from a private auto broker! He is a true professional who enjoys selling vehicles. Our experience with the financing department was also great. Doug Wilson, the business manager, made the process quick and painless. He too was a true professional. I would highly recommend purchasing or leasing your next vehicle here.

Carol Ann Martin-Mayeux

1 de ago. de 2016

Bill was a fabulous salesman. He was completely focused on making me happy with the right vehicle and did everything he could to accommodate me to do so. He was courteous, very responsive and very attentive to me, and when I found the car that I wanted he was extremely knowledgeable about the operation of the vehicle. I would recommend Bill to anyone who is looking for a car. What a great asset he is to your company! Seriously, Bill made the purchase of my Buick Envision a pleasure!

Hongmeizhang

28 de jul. de 2016

Everything is perfect, I will back again. Everybody's nice and patient to me.

Thomas

27 de jul. de 2016

Excellent buying experience. 2nd purchase from this dealership. Great service and price.

Raed F

25 de jul. de 2016

This is an amazing and awesome dealership. First I must say that not only was the buying process simple and quick but the closing of the deal and the signing of the documents was even quicker. From the sales rep, and to the general manager, and to the finance manager they all were honest and kept there words from beginning to end. Awesome experience and highly recommended and I will be back for all my future auto purchases. Thank you from your very satisfied customer

Asif Ali

24 de jul. de 2016

Brought my vehicle in for service and they took care of everything.

jannette

14 de jul. de 2016

am satified with my purchase at coral spring buicki i would recommend to anybody

Jessica Gribbon

10 de jul. de 2016

Louis Leon my service advisor is the best. So lucky to have him. Went in for new headlight and he fit me in immediately . So lucky to have him help me.

Winston Ewan

4 de jul. de 2016

Great, very efficient and quick in the midst that they had a lot of service jobs.

Sonia

1 de jul. de 2016

Mike made the buying experience on our new Buick Envision as painless as possible and was a consummate professional. He took the time to explain all of the options and technology in our new car and we had a very pleasant buying experience overall. This is my second vehicle buying experience with this dealer and both transactions were first-rate.

Mark

1 de jul. de 2016

A good buying experience as far as buying a new car goes. Not bad.

Luciane Menezes

10 de jun. de 2016

Are salesman was Michael Borno.He is friendly,very knowledgeable,he is going out of his way to help and show product He sales and represent .The Other person was Carlos Salas-finance. He recommends product what GMC offers but he is not pushy ,very knowledgeable,overall experience was great we got TRUCK we wanted..thank you

Danielle OBrien

7 de jun. de 2016

Kia has Friendly service. They went above and beyond our expectations. Happy in our new vehicle!!

hfm

6 de jun. de 2016

please stop w/ the emails and teleohone messages.service people were great and job well done and shorten survey

christopher murray

27 de may. de 2016

My salesman Pradip was the best. Very helpful! I I will definitly tell my friends and familythat they will have a great experience buying from Pradip and Coral Springs Buick GMC

Alex Rivera

25 de may. de 2016

I went to Buick and leased a Encore over the weekend. I must say that I had a very good experience during the process. I found the staff to be pleasant and the place very clean. The sales rep that helped was Dennis McKitty and he made the process very easy. I found him to be down to earth and not a pushy sales guy. I appreciated his professionalism and I would definitely recommend anyone to see him if you need a new car. Carlos Salas which did the financing helped us out a lot and overall the process went smooth.

Heidi Rivadeneira

24 de may. de 2016

I got my new lease very happy with the deal the seller was very professional and receptive to my needs and wants. Overall i got a good deal and a great car!

faith

14 de may. de 2016

Service was great. Efficient and service representative was cordial.

Jack Sheahan

24 de abr. de 2016

As always, the service staff does an exceptional job!!

smg11370

20 de abr. de 2016

Clean service center, on time with service, courteous and comfortable waiting area.

Ryan

18 de abr. de 2016

Good experience, helped me get the truck that I wanted. Was able to work with me to get the price that I desired.

Jennifer

13 de abr. de 2016

Always provide exceptional, professional and courteous customer service!

Thad Givens

5 de abr. de 2016

Everyone worked hard to help me find a vehicle I wanted. Mike made sure to answer all questions and provide information. It was a great experience from the beginning to the end

Nick

22 de mar. de 2016

They were more than helpful diagnosing, repairing, regular progress updates, and transparent.

Ronald Friedman

15 de mar. de 2016

The entire process from sales through service with Coral Springs Buick GMC has met all my expectations.

Ramon

3 de mar. de 2016

Servicing my vehicle was a great experience. Took it in the morning and before lunch I was picking it up. That's great customer service.

Darren Samms

3 de mar. de 2016

Awesome service as always. Not to forceful on recommended service needed (upsell) will be back

Robert Nessler

1 de mar. de 2016

Customer service & the repair was excellent . I feel confident at Coral Springs Buick

Felicia Taibl

12 de feb. de 2016

Was very pleased with my service experience. I had a few questions about functions in my vehicle that the service writer took the time to show me how to perform them

Guilly

7 de feb. de 2016

Excellent svc, & communication. Thank you Michael Borno.

srb

11 de ene. de 2016

salespeople very courteous & friendly. prompt delivery of car

Ana Horta

11 de ene. de 2016

Henry Malbranch was my sales person and he was wonderful working with me on trading my Cadillac CTS for a Buick Lacrosse. I never thought that one day I would leave Cadillac after been with them for 16 years but Henry was able to convince me to do it on the best way possible. Now I have a great vehicle that I am very happy with.

Sister Mel

9 de ene. de 2016

Dave Henry, my salesman, was so professional and friendly at Coral Springs Auto Mall (GMC/ Buick). I fell in love with the car of my dreams, a gold Lexus with leather seats, sun roof, and wood paneling! I was dreading the experience........,, Alexandra (Ali) in Finance was so nice and helpful. She reviewed every thing with me. I felt right at home. What a great buy! I am glad I came! My son and I had a great experience!

Dee K.

7 de ene. de 2016

I was lucky enough to find Wilner Germain, the best sales associate one could wish for. He works hard to get you the deal you want; he is personable, professional, and just a great young man. I went to several dealerships before we came across Wilner, and no one compared to him. Coral Springs Buick is an amazing dealership with great employees. Everyone is so nice and so willing to work with you. Also, love the Buick Encore. Its a great little vehicle.

A. Jimenez

2 de ene. de 2016

I leased the 2016 GMC Terrain just recently from this place and I absolutely loved the experience. Henry Malbranche was awesome; he made the whole process super easy and got me a good deal on the car that was perfect for me. I drove from Miami to Coral Spring looking not only for better deal, also for better care and professionalism. Finally we found them at Coral spring Buick and GMC. We strongly recommend Henry and this dealer.

Mike D.

7 de dic. de 2015

We went in to look at a 2016 GMC Yukon and met Sales Consultant Joe Fiduccia. He was very helpful and down-to-earth. We ended up going forward and traded in our vehicle and made the deal with our new 2016 GMC Yukon. Joe was the "rare" sales consultant and made the experience hassle free and even made the arrangements to have the rims we wanted installed on our purchase without having an issues arise. Great buying experience at the Coral Springs Auto Mall and would go back for our next purchase!!

Leo

3 de dic. de 2015

Services take forever. For a simple oil change 2h30 min.

Mariana D.

24 de nov. de 2015

The internet manager we contacted sent an e-mail with available cars of the model and the price range we were looking for. He was aware we would be making a long trip and were ready to purchase. We zeroed in on one of the cars and took a long trip over, close to two hours each way. We were greated by their salesman Paul and he was wonderful. I think the sales people are their greatest asset. Shame they have to work for such a crummy place. He showed us a few cars similar to the one we came for, while constantly trying to locate our car. It is so unorganized that the sales people don't really know where the particular cars are. In our case, we drove 100 miles each way only to find out that the car we inquired about was not even on the lot but rather at some off site facility being detailed. It took an hour to figure that out. Wow! 5 stars for the most disorganized system. We had our trade in appraised so we didn't drive for nothing and were told the car would be ready next day. More stories next day, phone calls back and forth, another day waisted...Do yourself a favor, do not waste your time.

Lisa

22 de nov. de 2015

I have to say that this was one of the worst car service experiences I have ever had. I had a scheduled appointment for a relatively simple service (oil change, tire rotation and balance, air filter replacement).I was asked if I was waiting and then promptly told it might take two hours....was shocked that it was going to take two hours for this service but was not in a position to walk as I am tethered to weekend service hours (not sure what the advantage is to scheduling ahead of time with this dealership) After 2.5 hours and waiting to talk to my service representative Richard I saw my car being driven past the service area and then it disappeared. I finally got the attention of Richard asking why it was taking so long and where my car was taken since I was now late picking my daughter up. I went looking around, clearly no communication between these guys and then came back to me saying they must have taken it to be washed (it was raining outside). I asked if I could pay the bill now so that I could take the car immediately once it was finished. Once I paid the bill I went outside only to see my car now being driven over to a remote lot and then the service tech disappears with my keys. Richard starts running around looking for this guy to get my keys because I needed to get out of there. Finally they find my keys, I have to walk out to this lot in the rain, only to find all the protective plastic and paper in the car. Shortly after I left and about 2 miles into my drive my tire alert signals. That necessitated me in having to turn around and go back to the dealership. When I pulled in, my original service representative Richard saw me and came out asking what happened. I showed him the alert and told him how upset I was. He verbalized that the technician must not have calibrated the system???? Another technician came out and whisked my car away for a test drive since the steering felt stiff as well and then I was then approached by the service manager (Brendan?) who promptly directed me into his office where he made nothing but excuses for their lousy service and seriously did nothing but aggravate me more. Complete waste of my time all while I was now 1.5 hours late in picking up my daughter. The best part of all of it, I got to pay them for all the irritation they caused me! NEVER will I chose Coral Springs Honda to service my CRV again.

Hector R.

21 de nov. de 2015

Michael Borno was my sales person, he really listened what I said about the car I wanted to buy, Fred the Finance Manager worked on my behalf to get the most from the offers available at the time of purchase. Just Excellent A+++++++ to Coral Springs Buick..and Thanks

Alice w

12 de nov. de 2015

I want to acknowledge Steve, your service agent at Buick, for his pleasant manner and he kept me updated on the progress of my vehicle repalis.

Tiffany Hall

4 de nov. de 2015

Great job! Exceptional service. Thank you very much for a job well done.

Jay Koutcher

27 de oct. de 2015

Always bring my car to this location. Sales and service have been excellent.My Terrain was due for a "compted" oil change and to fix my slow leak due to a screw in the tread.I chose to pay the $ 30.00 to fix the tire; with a patch, not a plug. I also chose not to change the oil and filter here, since the new service manager chose to be the first to refuse this promised service when I leased this vehicle. (New leases already come with service included)So, I'll be back to talk with salesman Michael Borno, about the next lease.Jay Koutcher

Love my new Altima!

6 de oct. de 2015

Thank you Coral Springs Nissan for making my car buying experience pain free.

Mary Roberts

5 de oct. de 2015

I had the best experience ever from this dealership. I lease so have been through the whole process many times at different dealerships. Carmen Mastrangelo was my salesman and what a gem he is! He went up and above to work the deal, he was knowledgable of the vehicle, pleasant to deal with and made me feel right at home making my decision. Everyone else at the dealership is equally friendly even though they had nothing to gain from my experience. I would definately check out them out before you shop anywhere, I know I will be back.....

Charles Ginzberg

5 de oct. de 2015

I had scheduled an appointment to have car serviced, spoke to luis who also made the appointment. He has for the past three times that I had my car serviced been rude to me each time. This last time I refused to have him take care of me, instead I had Doug Milton help me he was very nice and apologetic. I have never been treated like that by any dealership, let alone one were I have leased two cars within months of each other. When I got car back, not only was it not washed but it had greasy finger prints on hood and doors. Love the cars but very disappointed with how I have been treated I was even asked to go back home once before because the oil life read 20 instead of 10, so I was told. Looking forward to getting two other cars but I don't think I'll be coming back to this dealership. Service writer very rude, bad attitude.

Martinez Tribe

3 de oct. de 2015

This is our 4th car GMC car from Coral Springs Auto Mall. We have been very Blessed to have found a great Salesman, Serviceman, and Financial personnel. David Garcia goes ABOVE and BEYOND Customer Service is excellent. The personnel made us feel like family Dear Coral Springs Auto Mall, the Martinez Tribe THANKS YOU for your wonderful service

Exceptional Service everytime!

1 de oct. de 2015

The only reason for giving the "Quality of repair" 4 stars is because a part was not in to repair my brakes. Other than that, the service I receive is always exceptional! Thank You Luis- Service Advisor.

Patricia Genden

1 de oct. de 2015

Facility was clean, service rep was polite, knowledgable and efficient, service was highly satisfactory.

Sroberts

1 de oct. de 2015

Carmen was my salesman. He was great and went the extra mile to help .

Olavo N

30 de sep. de 2015

I came in for a scheduled oil change in my car and suddenly my wife was driving a new one I would like to Thank Will Germain as well as Fred Mahani for their support and excellent customer service and for making things work for us. My wife leased a 2015 Buick Encore.

Unsatisfied Customer

28 de sep. de 2015

Worked out a deal through email/internet and agreed to an "out the door price".However, after the test drive the price that was given to me was much higher than agreed price. The manager did not want to honor the price on the email. What a waste of time... Do not trust this dealership.

Harvey Mazin

21 de sep. de 2015

Customer service was Fantastic. Luis Leon Cortez was wonderful to deal with he made it a very good experience. He was great.

Marie Dalessio & Grace D'Agostino

12 de sep. de 2015

Carmen Mastangelo was our sales person and he was great to deal with. We hadn't come in for a car we came in for an oil change and a few hours later we left with a new car. Carmen was so easy to talk to and very accommodating to our needs. I would refer him to anyone.

SuzieQ

4 de sep. de 2015

Called in to get information on a new lease - professional, knowledgeable sales manager answered all my questions and understood my needs. My concerns were given attention and feel quite satisfied with my lease on a new vehicle - just love my Buick Regal!! In addition, the Sales & Leasing Consultant as well as the Assistant Service Manager were very personal and quite helpful. Would not hesitate to recommend Coral Springs Auto Mall - Service Department is great!

Dr. Mercedes Torres

31 de ago. de 2015

Mr. Gerald promised me a deal that it would work with my budget and he made it possible. Very acknowledgeable about the Buick in general, and made me more enthusiastic about buying a Buick more than ever! Fantastic!

L. Pearson

21 de ago. de 2015

My Wife and stopped in to check out a SUV we saw on the Coral Springs Auto Mall Website. The truck was there at the Sales Price listed. Our Salesman Joel was a pleasure to work with and the Finance Manager was very helpful getting us approved with the Payments that we can afford. A couple of weeks after the Sale we even received a call from our Salesman Joel checking up on us and thanking us again for making our purchase at Coral Springs Auto Mall. We will definately be back in the future to purchase again.

robert nichols

15 de ago. de 2015

A part was ordered for me but no one has contacted me a week later

LINDA FRAME

10 de ago. de 2015

AFTER DEALING WITH SEVERAL OTHER DEALERSHIPS IN THE SOUTH FL AREA I FINALLY FOUND SOMEONE THAT WOULD LISTEN TO MY NEEDS.... EVERYONE WAS WONDERFUL - WIL, TONY AND DOUG WENT OUT OF THERE WAY TO HELP ME !!! THANK YOU SO MUCH FOR ALL OF YOUR HELP

Cheryl Hunt

10 de ago. de 2015

Luis Leon always takes great care. Always with a smile and always ready to help explain any situation that may arise. As you know most dealerships are well noted to be RipOffs. I feel very confident with Leon at the helm. Thank you

Mr. & Mrs. Nascimento

3 de ago. de 2015

My wife and I have visited several dealers. But none compare to Coral Springs Buick/GMC in Professionalism and Fairness. When we entered the dealership we were approach by a very friendly salesman Carmen Mastrangelo. Carmen Mastrangelo was patient and caring. He bent over backward to make sure we had the best deal and experience possible. He stayed late to make sure we understood how everything worked. We will do business with Coral Springs Buick/GMC again and it is our hope that we will be able to work with Carmen again. I would definitely recommend Coral Springs Buick/GMC and Carmen Mastrangelo to my family, friends and coworkers.

Tony M.

30 de jul. de 2015

A great buying experience. Personable, professional, easy to deal with. From our sales person to the finance guy. None of the high pressure tactics so many have come to expect at the "car buying experience". To be clear, I leased my vehicle and it is the second one I have leased from this dealer.

MikeU

30 de jul. de 2015

Carmen, and Dennis were super friendly and helpful in my purchasing process. Despite a few setbacks, they were able find a truck that I absolutely love, and for an unbeatable price. I would 100% recommend this dealership.

J. Bluteau - Happy customer!

17 de jul. de 2015

My husband and I just had the very best car-buying experience ever! Our salesman was top notch! We were very lucky to have Carmen Mastrangelo as our salesman. He is the nicest person/salesman ever! If you want to buy a car from this dealership, I strongly suggest you ask for Carmen. He will help you any way he can, answer all your questions, A to Z. We were very comfortable throughout the whole process.

CaseyM

9 de jul. de 2015

We purchased our Honda Odyssey from Coral Springs Honda and have had all maintenance and repairs completed there. We purchased their prepaid maintenance and extended warranty at the time of purchase and both have been awesome and well worth the money. The sales people are not pushy, the service advisors and service managers are always courteous, return calls promptly and have provided great service and prices. I will definitely be a return customer when it's time to purchase our next Honda. Keep up the great work.

Bob R

6 de jul. de 2015

As a former new car dealer, I can appreciate the effort that goes into selling a new car. Our salesperson was professional , competent and accommodating. I have to say that I have bought or leased at least 15 new cars and that this was the best buying experience ever.

Minnie

26 de jun. de 2015

Jackie is so very helpful. Great attitude and customer service skills

Dee

16 de jun. de 2015

Everyone was very nice and i like how honest they were.

Aaron

14 de jun. de 2015

Excellent car buying experience from start to finish. Highly recommended for all of your car buying needs.

Carolyn

11 de jun. de 2015

Neil is this the best. I drive a 1 1/2 hours to get service on my car.

Grace Mas

10 de jun. de 2015

I always have a good experience with the repair service and the best customer service representative NEIL CANN he is the best always try to resolve everything for you and also with a big smile !!!!

Videoranger

4 de jun. de 2015

This dealership excels in their service department. Always prompt in their greeting and taking care of your car's needs. They really do try to save you money in repairs and explain very clearly what needs to be done so you can easily understand the nature of the repair.All the service advisors I've been in contact over the years are extremely professional and courteous. All positive experience having my car serviced.

Lori L

1 de jun. de 2015

I bougth my 2013 Honda Civic EX in july 2013. I had a very good salesman and think I made a fair deal. i've had no problems with it. I take it to Coral Springs Honda for its routine maintenance. I must say I've been driving 500 miles per week for work and most of the time I get between 37-40 MPG.

Nishi

29 de may. de 2015

The sales person (Paul Simms) was great, very professional. He took the time to explain all the details about buying the car that I liked. I would say that he went above and beyound to make sure I was comfortable with my decisions. Overall everyone was very nice. Now i'm very happy with my new car. Thanks to (Paul Simms)

George Mouradian

9 de may. de 2015

As always Neil did his best. Car was ready as promised, very knowledgeable. Pleasure to do business with.

Tom from Sunrise

6 de may. de 2015

The salespeople were great. They met our price right off the bat. A great buying experience.

Bryan

29 de abr. de 2015

I've been buying and servicing my cars at this dealership for years. To keep coming back means that i have been more than satisfied with their approach, attitude and competence.

Andrea Rapoport Boehm

25 de abr. de 2015

I came in for an oil change but left instead with a new Honda Civic! I arrived at 2pm to see if I could get a good deal before my 4pm appointment for an oil change. By 3:45pm I had a deal lowering my payment by $27!...Just in time to cancel my appointment. Thanks Coral Springs Honda!

Super buyer

22 de abr. de 2015

It was pleasure to buy the car at Coral Springs Auto Mall. Service was great and did it right first time.

Harlemgirl

19 de abr. de 2015

Idid not have an appointment, but i was taken care of right away, hassel free. (for my oil change).Staff is always courteous and freindly.

Deanne S. Buick lover

10 de mar. de 2015

Great sales people! They don't waste your time. They work hard to give you the best deal, best financing in the shortest amount of time! If you are looking for a Buick/GMC this is the place to come!!

joseph kalina

3 de mar. de 2015

BAD DAY FOR ME---HAD APPOINTMENT OIL CHANGE--2ND ONE---9,445 MILES 1ST ONE 6 MONTHS AGO--TODAY 23% LIFE--ITS DUE IN MY MIND----I WAS TOLD TOO EARLY--THATS A JOKE--HAD ENOUGH---NO MORE FOUND ANOTHER DEALER--THEY CAN'T BELEIVE I WAS TREATED UN FAIRLY LIKE THAT----THE LEASE MANAGER DID A GOOD JOB GETTING MY CAR BACK IN FOR THAT OIL CHANGE--I CREDIT HER JACKIE---WHEN DONE I DIDN'T EVEN RECEIVE AN INVOICE ON WHAT WAS DONE----BAD DAY----THATS A FACT---JOE K

Bailey

28 de feb. de 2015

Bought a new car in 2012 with 3 miles. Missing heat shield, trunk lid cover and engine cover. Of course for those not included items, they replaced it with trunk tray and side painted white stripes. That what I've noticed so far. When I brought these missing necessity to my sales rep...he responded... these are only for premium cars. So be aware.

Judy Watkins

24 de ene. de 2015

I purchased my GMC 2 Years ago. My dealings since then have been with the Service Dept. I am ALWAYS appreciative of the friendly and professional staff that I have the pleasure of working with.Love working with my service representative - Luis Cortez. Great personality and always provides helpful advice. His only fault us that he is not a Red Sox fan.I have owned many cars over the past 40 years and would highly recommend this dealership for all around great customer service.

Lewis S Graham

23 de ene. de 2015

well done and on time. I bought, and the service was always perfect. when I asked as to when the recall would be, they said as soon as we get the parts. When they got the parts they called and gave perfect Service, and on time.led an

KCD

6 de ene. de 2015

I just took my GMC in for scheduled maintenance. The service writer was prompt and efficient. He said my car would be done in one hour. It was done on time. They washed my car and had a bottle of water waiting for me when he brought me the car. The mall is right across the street and they will shuttle you over there. But it was done so quickly, I just got caught up on my emails and phone calls. It was just like waiting in my own living room.

Natalie Gross

15 de dic. de 2014

The experience with the dealership in general, and Dennis McKitty specifically, was an easy, productive one. There was an open dialog of what my needs were and what the dealership was able to provide. It was a non-pressure situation where we were both able to accomplish what we wanted.

Michael Omalley

14 de dic. de 2014

I enjoyed the professionalism i recived from the moment i walked into the GMC dealership ,there curtesy made me feel relaxed and at ease,a huge change for the stress of buying back in the day. Finally, car buying is back to being an enjoyable experience. Further more, the service after the purchase was excellent.The people there went out of there way to help solve any grievances i may have had with my new 2500.This was my second purchase from Coral Springs GMC and it won't be my last.Thanks to all who work there for putting up with me.Michael O'Malley

James Welch

12 de dic. de 2014

Salesman was very professional. the salesman let me take my time to decide what I wanted to do. however he was there to answer any questions I had.

Candy Brother

11 de dic. de 2014

My service tech is always right on top of my needs...all your personnel at GMC coral springs are friendly and I really feel at ease bring my TERRAIN there for Service.

meier wolin

9 de dic. de 2014

great dealership-easy to work with in buying new car

James Huckabee

5 de dic. de 2014

Awesome car, great service and helpful, great deal!!

Glenn Heyler

4 de dic. de 2014

Perfect with Mike, Mark and Dennis. In and out in a flash, Truck was ready in a flash as well.....

Stephanie Garcia

2 de dic. de 2014

Luis is amazing and the main reason I continue to use Coral Springs Auto Mall for all my service needs on both of my vehicles.

Angela Browning

25 de nov. de 2014

My service went from 1 day to 3 days it was a recall did not have all the parts...... Parts dept. and service needs better communication.

Robert Oreilly

21 de nov. de 2014

I made contact to Coral Springs Buick dealership through the COSTCO auto buying program. The sales staff was very professional and helpful. It was obvious from the start that their goal was for us to find the perfect vehicle to fit our needs and wants. We each took a test drive and found that the Buick Encore fit us comfortabley. The Encore in Red and with a Moon Roof and other options was located in a nearby dealership and the vehicle was transported to Coral Springs Buick the following day. Our price was determined using the COSTCO guidelines which was thoroughly explain by our salesperson and again by the Financial associate who also arranged financing at a very competitive rate. We were both very happy with the complete process from start to the delivery where the sales person again explain the various features on the vehicles dashboard and instrumentation.

Mark Salazar

20 de nov. de 2014

The salesman and financing people there were awesome. They were able to work with us and we left with a new car.

Sharon Lyn

11 de nov. de 2014

Excellent service!! Everyone was friendly and helpful!! Repairs and service done well!!

Warren Kern

9 de nov. de 2014

Good & friendly service. Car service waited for at dealership & provided back when promised.

William Cameron

4 de nov. de 2014

The service was wonderful. No issues at all. Carmen at Coral Springs Auto was great. He was very helpful and considerate. He answered all of our questions and even did a follow up call. We traded in a 2010 Lacrosse for a smooth 2014 Lacrosse. Very pleased. Thank you Carmen.

Raied Jadallah

31 de oct. de 2014

Luis, from the Service Department is the main reason I go to Coral Springs Buick. He is a hardworking individual with a very pleasant attitude. Kudos to Luis and CS Buick for having him as an employee.

Linda

25 de oct. de 2014

It was a typical car buying experience. Took hours, had lots of promises made that were over-blown. I simply do not understand why 'honesty' isn't the norm. I paid for the vehicle and left it there for upgrades that would take 'a day or two' during the initial sell process, got the car a week later and the upgrades were sub-standard so had to deal the GM to get that resolved. 2 weeks after purchase I had the car that I paid for, almost. As everyone hoped, I'm tired of it and settled with the not-quite matching upgrades.

Geraldine Miranda

20 de oct. de 2014

My service guy Luis is the best. He cares always waits and makes sure you are taken care of. This time i had to bring my car it was emergency he should have left but stayed to make sure my car was dropped off and paperwork was properly put in system. My car was nice and clean when i got it back and in great condition

Lowell Richard

17 de oct. de 2014

I came in with a competitor coupon and the dealership matched the price and washed the car!!

Jimmy

16 de oct. de 2014

Had a 3pm appointment for a wheel alignment and to check reason for engine light on after listening to service rep complain about not having lunch yet telling me there is not enough time to do engine analysis I agreed to do alignment only he took my info an hour later mech. Recommended I rotate tires I said ok at 5:15 mech recommends I replace stabilizers which will take another hour at this point 2 hours and 15 minutes into 3pm appt tires have not even been rotated or alignment done you can't make this stuff up! Mech blaming service rep service rep blaming mech for delays at 6:15 truck finally done service reps says we do wash your car unfortunately they couldn't figure out how to take antenna off after another 15 minutes I declined the offer to wash my truck need less to say this will be my one and only visit to this dealership I will make the drive to Schumacher GMC

Ilysa Seltzer

15 de oct. de 2014

Just fabulous,love my car soo much.The staff and servicemen atCoral Springs Auto Mall are amazinggg.

Joyce Gayle

14 de oct. de 2014

Again, both Service Manager and service agent was very accommodating as usual. Very comfortable feeling when you go there and also customer is always great.

Dawn D

9 de oct. de 2014

I received fast, friendly, professional service. My previous car buying experience at another dealer took all day. Being asked to sit and wait someone would be with me. Not here I was met at the door and received a customer driven experience.

Kim Matz

7 de oct. de 2014

Customer service was excellent. Service was completed quicker then expected.

Kathi Cameron

6 de oct. de 2014

Luis in the service dept was extremely helpful. He kept us updated with the progress of the service being done. He listened and made note of how I was not satisfied with the previous car wash. He arranged for my car to be cleaned properly. Very thankful for his great customer service.

Wilmer Reynolds

3 de oct. de 2014

My service adviser was very professional and personable. He tried his best to make sure that my car was serviced properly and that I was satisfied.

Ana Gomez

30 de sep. de 2014

Hector Gutierrez is the best sales manager ever. He was very professional, accurate, accommodating and has excellent communication skills. Paper work was done in no time and I did not have to spend hours at the dealership. I have already started referring friends and family. Thanks Hector!!!

Jason

22 de sep. de 2014

I bought a WV golf GTI there a few days ago. I am very happy with it. I got it in Kia store and I dealt with Mitch. He was very helpful and honest. Overall I am very glad I went there! It took me 2 months to find my car and that's where I got it. Everyone in there was nice and professional.

Mary Lou

19 de sep. de 2014

This is not our first car we bought at Coral Springs Auto Mall. bought new car this week from them and could not be happier Mitch & Glenn are the best. everyone very helpful we have had service with them also and no complaints. They make you feel comfortable and never ever push you. but work with you. I have bought new cars from other Kia dealers and they can't compare to Coral Springs Auto Mall.

Ricardo Ponce

17 de sep. de 2014

HAD A PRETTY SEAMLESS EXPERIENCE WHEN I LEASED MY 2014 TERRAIN. THE SALESPERSON THE FINANCE MANAGER ALL WHERE VERY HELPFUL AND COMMITED TO GETTING ME MY VEHICLE. I WOULD STRONGLY RECOMMEND CORAL SPRINGS GMC TO ANY FRIEND OR FAMILY MEMBER WITH ALL THE BLESSINGS.

Deirdre King

8 de sep. de 2014

I'm only 19 years old and I walked into the dealership and was greeted so comfortably by everyone there at the Coral Springs Honda. I got my first car which is a 2014 Accord Coupe , by far the best car I have ever drove besides my mom's Benz.. Paul Simms made even moment I was there very smooth going everyone helped make it an awesome experience.

Nick j

29 de ago. de 2014

I leased a Optima SX Turbo from Coral Springs Kia about three years ago. It is time to visit them again as my lease will soon expire. I find it hard to believe there are so many poor reviews given my experience..Mike Shearer was my sales representative and I felt he was working with me to get the best deal for me. I am a shopper and got price quotes from other internet departments. Coral Springs was the best for me. Even the general manager, who I believe is very sharp, was very interested in my complete satisfaction. I also have been back for service several times and had a very good experience. They now have a dedicated service facility which has improved the service experience. I will be contacting them for a quote on my next purchase and will get competitive bids. I'm sure that they will do there very best to earn my loyalty. Nick F

Benny N.

24 de ago. de 2014

purchasing sons first used car at the Kia branch. from the first emails asking about car and condition since being a used car very quick and clear responses. after feeling comfortable made the first phone call and started a dialogue with internet manager Pete (great guy above and beyond) made a appointment since i live a hour from this dealership to see if car was as nice as described. arrived car was out front. greeted by Pete and my sales man Miguel(thumbs up) car was in better shape than described and any imperfection was pointed out to me.no pressure they handed me the keys and sent me on my way for a test drive. I noticed a few minor issues and they sent the car immediately into the service department I was allowed to inspect the from bottom to top and every issue was taken care of , there cars even come with a included 2month or 2000 mile warranty for piece of mind on a used car. The car was well priced and the dealership head manager (no back and fourth, sat face to face and did a deal with a handshake, Old School) was still willing to deal and gave me a better price than expected. The only hick up was they had a busy busy weekend with lots of car sales and there was a wait for the finance dept. But with luxurious waiting area with free bbq and drinks they do all they can to make you comfortable. I had prepared myself and my son for the typical car buying experience we all hear about and was prepared for battle. the experience is one of the best in 40 years of car buying and being my sons first will make it the most memorable

"Kaila"

22 de ago. de 2014

Mike Iglesia was very awesome i had a great purchase and he helped me every step of the way.They offered water and made me feel very comfortable on the affordable pricing and loved that he had everything prepared for me before i purchased vehicle. Very nice people at the dealer.

Ray

19 de ago. de 2014

Great buying experience with sales team, worst service for customer satisfaction. Bought new vehicle after two days ended up in service department for 9 days. Trying to get assistance was very troubling. No one gets back to you, very frustrating experience. Nothing offered to help minimize dissatisfaction. Would recommend for buying vehicle but would take to another dealer for service.

First Time Buyer

6 de ago. de 2014

As a first time buyer, I was nervous, but a great salesman by the name of Michael FIrestone was extremely helpful and considerate and was able to get me the exact vehicle I wanted. I would recommend this dealership and salesman to anyone interested in buying or leasing a vehicle. Happy Customer!

Lou B

6 de ago. de 2014

David was extremely helpful in getting me out on time. An excellent job.

Todd

30 de jul. de 2014

Took very good care of me. Because of a problem with the lift they provided me a rental care, at no cost, until the issue was resolved.

YoungH

27 de jul. de 2014

All persons working there was very friendly and I have met, I personally think, one of nice sales man.

Samantha

21 de jul. de 2014

I had a gentleman named Luis Leon-Cortez help me with my vehicle. I purchased my car from the Vera dealership in Pembroke Pines and recently moved to Coral Springs. The service I got from Vera wasn't the best and once I got notice that my car was one of the millions that had be recalled for my airbag and seat belt, I DREADED the thought of having to go back there. I called and found out that the Coral Springs GMC dealership could help me and save me the depressing drive down there. When I arrived, I was greeted by Mr. Cortez and he was friendly and helpful. The most important thing was that he listened to me. Even though I was just dropping off my car for the recall, he was able to assist me with getting a rental and helping me move my baby's car seat, stroller, diaper bag, backpack and purse in to the rental and back out again into my own car. He was very detailed when it came to explaining how the service was going to performed on my car and said that he would keep in touch if there was anything that I should be aware of on my car. The fact that he took the time out to help me and give me all of his undivided attention was much appreciated. I will definitely be going back there for any and all services and purchases. Thank you Luis! You're the best!

M. Goldsby

7 de jul. de 2014

Had an appt, 11:45A, but on arrival, I was immediately told there was a 2-3hr wait because drive-ins are taken. I had to explain that my son who has Leukemia couldn't wait that long having had chemo the day prior before the person would do anything to prevent my wait from being that long. Although I was very appreciative, I do feel that if customers have an appointment, it should be honored and no one should be made to wait 2-3 hrs for an oil change. I also requested replacement of wipers that were not installed due to the service person's oversight and I had a coupon with savings. As a result, that coupon have since expired and I now have to pay full price for wipers. Unhappy Customer

Hondagurl

26 de jun. de 2014

I received a good deal here, $400 less than other dealerships. But after that my experience was horrible. I received recall notices and when I returned I was treated like garbage from the service manager and his team. They barked things at me, made me wait an hour to even get seen and told me if I didn't like it then to leave. I was appalled. I would never trust these people again!

GD

18 de jun. de 2014

Joe Fiduccia provided great customer service and a straightforward buying experience. Small cosmetic defect with the wheels was addressed promptly

MK

2 de jun. de 2014

Best Car buying experience EVER! NO hassle no time waste - best Customer service.

Charles Ginzberg

6 de may. de 2014

The service writer was very helpful and pleasant. The work was done promptly and completed same day. I also have 2014 Verano which my wife and I enjoy driving as well.

JOE KALINA

6 de may. de 2014

VERY HELPFUL--PLEASANT--GET A GOOD JOB DONE---2ND TIME FOR ME---JK

Geremiah Krause

1 de may. de 2014

Excellent truck buying experience. Elan was very good.

Wendy Kaplan

25 de abr. de 2014

We have always had the best quality customer service here! Would never go anywhere else!

Jeff Charles

7 de abr. de 2014

My review is as follows, nothing against the staff at Coral Springs Buick, but I purchased a 2013 Buick Regal and about two weeks ago noticed the interior lining of the car coming apart from the car. Went to the service Department and they ordered the parts to fix the car and Luis the service rep. I had thus morning was fantastic!! Also the service Manager was very good also, the only thing I am afraid of is if this stuff starts happening on this car with 3500 miles on it what does the future hold for me with this car??? Have a bad taste dealing with Buick as four years ago had a 2007 Buick Lacrosse which turned out to be a lemon and after all of the fighting 1 1/2 years of court and phone calls finally was awarded a new vehicle, do not want to go through this again but my beliefs tell me to never give up and am so ready for another battle as I have the feeling that this will happen again.

Jerome Walker

5 de abr. de 2014

I've had my car serrvice under warranty 3 times and I've always been satisfied with the whole experience. Thumbs up to Jose Gonzales in service department.

Happy Acadia Denali owner.

7 de mar. de 2014

Staff was exceptionally helpful and patient. I have never received such first class service when purchasing a vehicle. Robert and his staff worked with me every step of the way and made my interests priority.

James

6 de mar. de 2014

I just completed a very thorough new vehicle purchase and in the end I was very pleased with the sales experience at Coral Springs Buick GMC. My salesperson, Dennis McKitty, was the reason for the outstanding review here. Dennis is very customer focused and there is no pressure to buy in the sales process. The sales price on the new leftover 2013 Yukon was very good and once we came to terms on the value of my trade, the deal went very well. The General Manager, Robert DeJour, also deserves a lot of credit in the process. I had a minor mechanical issue with the Yukon I bought and when it was not corrected a few days later in the service area, Robert allowed me to swap out my SUV for the identical one in the showroom and they even filled the gas tank again for me. It is always good to work as an employee for a boss that always goes to bat for you and that is what Robert did for myself and Dennis. I own two GM vehicles and purchase a new GM vehicles about once every two years so this dealership will always be my first choice for either Buick or GMC products. I highly recommend anyone seeking a new or used Buick or GMC vehicle to contact Dennis in the sales department as I assure you the experience will be a good one.

B&C Wells

3 de mar. de 2014

We are more than pleased. From the sales showroom to the service department. The salespeople are attentive and want to make the sale a pleasure. The service department is personable and efficient. I have owned four cadillacs and this buick is outstanding. Another thing. When the car is returned after service it sparkles due to a washing.

Christoher Baker

25 de feb. de 2014

I bought my first Ford Explorer sport trac from Coral Springs Auto Mall back in 2004-it was a 2001 Ford Explorer Sport Trac with 39,000 miles on it. when I brought it back to them it had 142,678. This past week I got the email that there was another truck from a competitor for the same price but 2 year younger-price 18,998 it was a Honda Ridgeline.What made this easy for me was being able to get another truck reasonably priced with out a lot of miles,when I sat in this truck I was really surprised that it was taken care of. So with my down payment of both my Old Truck and my beloved motorcycle I traded them in for this new 2010 Ford Explorer Sport Trac. The buying experience was a little long 4.5 hours to get things settled but when I came in the next morning to drop off the titles to both vehicles the General Manager and I had a little talk about another finance company that would take the loan and beat 5Th/3rd Bank on percentage and monthly payments,I was stoked, the interest along shoot the cost down from 11.98% to 5.5% with one attached item,The bank wanted a 2 year extended warranty attached to the loan...which almost broke the deal,but the Auto mall folks said"we will pick that up for you" I was blown away. All in All this was a great deal and I liked keeping the business close to home instead of driving 100 miles to the other dealer. Thank you for the great experience and in hopes that I will buy from them again!

HHR

19 de feb. de 2014

Customer Rep Jose at Buick each time has been courteous and efficient. I bring my car her for major repairs and upkeep.

BCIA

15 de feb. de 2014

LUIS TOOK GOOD CARE OF US AND WE WILL STRONGLY CONSIDER DOING ALL OUR SERVICE THERE BECAUSE OF HIM

Jim Gallivan

5 de nov. de 2013

This is for the used car facility, c0-located with Auto Mall Kia. We made a deal for a trade-in on a high-value used car. The process was civil, honest, and forthright. The salesman, Miguel, was pleasant and knowledgeable. The manager, Barry, was business-like, cordial, and professional. We finish the process tomorrow. If things change, I'll report back. I wanted to express my concern at the other two negative ratings I read here. I'm glad I decided to pursue the car I wanted, regardless. BTW, they are very friendly to military veterans and retirees! Sometimes, it is we, the customers, who set the tone for the experience.

jOHN DOE

9 de jul. de 2013

Went in to buy a Honda, upon receiving car with another contract that was given with $1000 over what initial contract was, I could not argue since they had just taken a cashiers check and for what ever reason requested a cashiers check vs a personal check. There was not anyone there at the time to get the contract rectified. Being I was so uncomfortable in this shark pit of a place I wanted out asap. It car drove it off lot and almost got killed with vehicle having defective brakes. Put it into Honda service asap. Came back 3 days later to recind on my car purchase and was threatened to be put into if I did so by stopping my credit card for payment rendered towards vehicle. Then I told them I would pay the difference to trade up for a new model and pay the difference, being that I was not comfortable driving a car that was unsafe and wanted a new car vs used.The sales mgr told me to leave the premises and he would call m in the am. He never did.Be aware of the brake problems on a 2010 Honda civic and all the recalls on Honda as well. I still love Honda as a car but DO NOT GO NEAR CORAL SPRINGS HONDA !!!

FV

31 de may. de 2013

car advertised without dealer fee....go in to buy....NO neg. on price plus they tact on a dealer fee...they are not intereted in doing a deal...

DH

18 de mar. de 2013

I called about an advertised car with an advertised special lease. 3 of 3 times I called asking for the Internet sales manager, Gary, as the ad directed, each time I was not connected to him. Each time I asked specifically what my due at signing would be & If there are ANY hidden terms. Even when the Internet sales-manager, Gary, did call me, I was not given any other information. I asked my sister to sign for me, she gave all the credit info, she was approved and then I was told that this special lease-offer required me to be a recent college grad, (within 2 yrs), AND a member of the military! Suddenly the lease exploded in price. I would be required to add thousands in deposit or double my payment. Its disgusting that I asked specific questions many times but only when I was ready to go get my car was the true cost to me revealed by Gary, the internet sales-manager. I was told that it says in fine print the buyer must qualify for any incentives. I explained that I called specifically about that and that info was not shared until after credit was approved. Its exactly the shady car salesmen stereotype. The ad does not celebrate the incentive to VETERANS rather it uses it to bait people hoping that at the final minute they will suffer the added cost rather than starting the car search over. Please do not support this dealership whose tactics are designed to take advantage of the customer.

Lindsey

19 de oct. de 2012

I just wanted to share what a GREAT experience i had purchasing my new vehicle at Coral Springs Auto Mall. Chris Robinson along with my sales manager Mike Pennachio were so helpful and made my whole experience a breeze. I would recommend anyone purchasing or leasing a new vehile to go to the Coral Springs Auto Mall. I wouldnt send them anywhere else! Thanks again for all of your help :)

67 Novaguy

27 de may. de 2012

After shopping tirelessly online only to show up at dealerships and there be no car as advertised I was tired of the games. I was very skeptical when the low mileage car advertised at Coral Springs Nissan showed up online, but I sent an email request to ensure it was there. I showed up and it was there. The price was good online, and I tried to haggle a bit with the online price. They were flexible and I was out of there in about 2.5 hrs with my new Rogue. I was concerned with the previous reviews I read online, but I am happy to say I had a different experience.

TGMC2011

16 de abr. de 2012

Purchased a Used Car from this dealer, and it's been one horrible experience after another. I don't expect white glove service when buying a used car, but it would have been nice for the sales person to take the time to get off his cell phone and explain to me the features of the car I just spent $20,000 on. Speaking of that 20K car, I had it three days before it had transmission problems and spent 8 days in the shop.

Sports car enthusiast

9 de jul. de 2011

In 2o years of purchasing cars I never experienced such a lack of professionalism as I did at this store.They were rude,unfriendly,and were'nt willing to accomodate my transportation needs.They wanted to sell me what they wanted to sell me, not what my needs were.They were on the wrong car and insisted that i'd be a fool if I didn't accept their offer.I told them,you can never give get the right price on the wrong car! The manager's were totally oblivious and discourteous.I walked out of the Nissan store and went to Weston Nissan and in 2hours I was in my new 270Z.