jeanpaulcarter

24 de sep. de 2016

A fair dealership with knowledgeable and friendly staff, let make the final decision to buy and on what to buy. If the right vehicle is at Coughlin's then I will be back

Alicia Dearing

23 de sep. de 2016

Please keep an open mind as you begin to read this review, it gets better I promise. I had bought a 2009 Mini Cooper S from Coughlin Hyundai in Heath, Ohio. They did everything they could to get me that vehicle. Sadly the vehicle didn't start after having it for barely a week, Coughlin worked on it and paid for all the expenses considering the circumstances. After having the vehicle back it had to go to the shop again for minor issues, again they took care of everything and helped me out a lot. After getting the vehicle back a second time, it ended up not starting again. Very flustered I called Joe at Coughlin and he helped me get the new Mazda that I am currently driving, no money out of pocket and is towing the Mini Cooper away from my house for free also. Overall very pleased with how they handled my situation, as awful as it was. They were outstanding and I understand that it was the vehicle that was bad, not them. Even though I bought a vehicle "as is" with no warranty whatsoever, Coughlin helped me get into a new car that I love with no hassle because they understood the situation.

Alicia Dearing

22 de sep. de 2016

Please keep an open mind as you begin to read this review, it gets better I promise. I had bought a 2009 Mini Cooper S from Coughlin Hyundai in Heath, Ohio. They did everything they could to get me that vehicle. Sadly the vehicle didn't start after having it for barely a week, Coughlin worked on it and paid for all the expenses considering the circumstances. After having the vehicle back it had to go to the shop again for minor issues, again they took care of everything and helped me out a lot. After getting the vehicle back a second time, it ended up not starting again. Very flustered I called Joe at Coughlin and he helped me get the new Mazda that I am currently driving, no money out of pocket and is towing the Mini Cooper away from my house for free also. Overall very pleased with how they handled my situation, as awful as it was. They were outstanding and I understand that it was the vehicle that was bad, not them. Even though I bought a vehicle "as is" with no warranty whatsoever, Coughlin helped me get into a new car that I love with no hassle because they understood the situation.

hollyc4520

25 de ago. de 2016

I had such a great experience at Coughlin Hyundai. The employees are professional and treated me like family. I could not ask for better service.

daylemcartor

14 de ago. de 2016

Our 1 year old Tuscan was totaled in an accident, and we had a short period of time to find another car. We wanted a certain package that the dealership did not have in a car. Chip went over and above to find what we needed. We are very pleased with this salesman and the dealership. Jackson was very helpful with the financing and having the warranty transferred.

marlenawinter

11 de ago. de 2016

When walking into Coughlin Hyundai I had no clue what kind of car I wanted. After being asked a couple questions I was showed the Santa Fe and it was absolutely perfect for me and my family!

kaylaanderson02

11 de ago. de 2016

For a first time buyer Tom really broke down the process of buying a car for me! Great guy! I'm in love with the car I bought!

David Fluhart

10 de ago. de 2016

Jaime Nott was our sales person. He did an amazing job helping my mother find the best car for her needs. He was very thorough and knowledgeable about everything. He made sure to ask her all the right questions to determine what the best vehicle. He went over all the features and functions to make her feel more comfortable with it. We couldn't ask for a better experience with buying a new car. My mom is very pleased with the car she purchased. Thanks again Jai. I'm sure you have found a customer for life.

Disappointed

9 de ago. de 2016

Bought my brand new teen driver a used car. Rear brake pads down to nothing and required $1505.45 in repairs, despite having an "inspection".

przybyla

5 de ago. de 2016

Brian, my salesperson was great to work with. He is very personable and knowledgeable about his products. He made the process of acquiring a new vehicle relatively painless.

lindakurella

4 de ago. de 2016

At 77 years of age it became necessary for me to acquire a safe vehicle. I had never purchased a car before. I was prepared to look at a used car. The salesman greeted me as I parked my car. He was friendly but not pushy. I told him my interest and even though I had money down, he was able to provide a lease for a new car at an acceptable monthly payment. The fact that we did this on my birthday made it a very memorable experience.

rexspo

25 de jul. de 2016

All employees are kind, respectful, and very helpful! No high pressure salesmanship! Totally painless!!! Immaculate environment and all questions answered. Very happy with the overall experience.

spikehp3

14 de jul. de 2016

Staff was friendly. Jackson from finance was the best and joked and made the process painless. I was scared to get a new car but they really helped me with every aspect and made my dreams come true

alishakerin213

8 de jul. de 2016

This was an amazing experience and I am over the moon about this car I got. It drives like it was meant for me and as soon as I test drove i knew it was mine!

Mookie1

2 de jul. de 2016

Took 2012 Genisis in for a/c issue. It was checked, coolant with dye added and $170 and I was out the door. Month later, not properly cooling again and transmission was acting up. I have the certified used vehicle wrap around contact that covers almost everything for 10 years/100,000 miles. I have 66,500 miles on it and gave them the contract to review. Was told the condenser was cracked on a/c and warranty wouldn't cover it. They wanted over $600 to repair it. I told them I wasn't doing that right now. Then they said an adaptive valve needed reset on transmission. So, $117 later, I'm out the door again. Transmission was worse than it had been. Called them. They said it needed to relearn. Called the warranty dept, told them the whole story, and they told me the condenser is covered, even if it's cracked, and they were not contacted by service dept. to even check. They asked if I get post service surveys and I told them I don't. They found that very unusual. They told me I might want to get another service advisor, so my car is going to Columbus next week and after many years of doing business with them, I'm done. This car is a CPO and I have put only 11,000 miles on it since I bought it. I should not be having all these issues.

jrbc7

28 de jun. de 2016

We bought two new cars for our son and daughter. The experience we had at the dealership was outstanding. Our salesman Chip did a great job of meeting our needs.

ajdotson9428

28 de jun. de 2016

The dealership was friendly fast and easy to work with I got what I wanted they gave me plenty of options they even pulled multiple cars up so I can look at them side-by-side it was a very good experience

lil-epi

10 de jun. de 2016

Everyone was wonderful, and made it an easy decision to stay at their dealership. They were all very knowledgeable and helpful. We were going to look elsewhere as well to explore our options but quickly realized there was no need to!

heidino7

8 de jun. de 2016

As a 2nd time buyer at Coughlin, Tom Willard and staff showed me how painless and actually enjoyable car buying can be and should be. No stress, no games, get the car you want and feel good about the experience. That's why I come back! Thanks! I love my Sante Fe Sport!

dcable

26 de may. de 2016

I am so pleased and thankful to do business with Coughlin Hyundai for a 4th time in 6 years. They make the car buying/leasing process quick and easy, which is much appreciated due to busy schedules. It is highly evident they value their customers and do whatever it takes to meet the customer's needs. It's a pleasure to do business locally with this company!

gglendenin

18 de may. de 2016

I had a great experience with Joe and Tom at Coughlin Hyundai. They were very professional regarding the vehicle purchase. I would gladly refer people to Coughlin Hyundai.

barbaraedge

12 de may. de 2016

First rate service and great staff that helped all the way my salesman chip was great all the staff that had to make the sale were very helpful and explained everything all star rating

baread

3 de may. de 2016

I love my new 2017 Hyundai Elantra from Coughlin Hyundai of Heath. My whole experience with the dealership was very easy and pleasant. It was a very comfortable atmosphere.

stevehiles

22 de abr. de 2016

We have now purchased four vehicles from Coughlin Hyundai and would not hesitate to recommend this dealership to anyone. The sales team is cordial, professional and helpful, and we especially like working with Tom Willard - - we think he's absolutely tops as a salesperson. Tom is very knowledgeable, professional, friendly and helpful. We originally purchased a 2009 Santa Fe and a 2010 Tucson from him, and within the past few weeks have traded those cars in on a 2017 Santa Fe and a 2014 Santa Fe. Another reason why we like Coughlin Hyundai is the excellent Service Department. Audra and Steve do a super job and are very good communicators. The Hyundai warranty is a wonderful feature, as well. We will continue to do business with Coughlin Hyundai!!!

mallory_petrella

12 de abr. de 2016

My 2016 Hyundai Elantra was in phenomenal shape along with great customer service in working with my financial needs. I will definitely be recommending this dealership to any one I hear of in need of a new car. Thank you vey much for all the help with my search for my new Hyundai Elantra. It has been nothing but a pleasure to be driving my new one!

dahl.desiree

8 de abr. de 2016

As a first time new car buyer, I had an amazing experience and couldn't have asked for a better team to work with. I will be recommending everyone I know to shop at Coughlin.

banksbrian13

2 de abr. de 2016

I found my car by looking online. I had gotten one as a rental for a week and liked alot and decided to go buy one. So in my search for a veloster this dealer came up and so I went in knowing it was what I wanted already. It made for a quick easy sale for the dealer and got me in and out in about 45 mins. Picked the car up the next day just out of the detail shop and was happy with my purchase so far. Thanks

atrinaelaine

24 de mar. de 2016

Worked with us to make sure we got the right car for us, went over all our options and help us decide what was right for us.

ajknox72

24 de mar. de 2016

My overall experience at the dealership was very positive from start to finish. The salesman was very friendly and thorough. I highly recommend this dealership to friends and family.

fluhartmick

24 de mar. de 2016

LOVE my Santa Fe!! Coughlin Hyundai is the place to look for a fair deal.I will return for my next vehicle. Thank you Coughlin!

bagerman66

11 de mar. de 2016

Everything was good with the dealership except the finance guy's attitude changed when I declined the extra things he was trying to sell me. Also, when we picked the vehicle up it was not cleaned as I would have expected it to be. There were stickers and plastic wrap on different parts of the vehicle. It was obvious that someone didn't take much time detailing the vehicle. But, the buying experience was positive and I can clean a vehicle - so not a big deal overall.

sfadley

11 de mar. de 2016

When I went into the dealership, I received adequate attention for my needs when it comes to purchasing my vehicle. The process of buying the vehicle was good, but after I purchased my vehicle, I was not properly told some of the information regarding my vehicle, and my vehicle's gas tank was only half full.

amieweber21

4 de mar. de 2016

I really like the way I was treated. Being a single woman, Tom Willard made my overall experience a GREAT one! I never felt pressured and he really took his time in explaining things thoroughly.

BuckeyeRoger

1 de feb. de 2016

As always, the service personnel were courteous. It was the 1st service on my new Rav4. The description of the work was provided and met with my expectation. No complaints at all.

SMITH.4942

29 de ene. de 2016

They worked very hard to make sure I was happy and comfortable. Although they do need more bottled water for customers.Everyone was just great I went and told Steve the service manager about my accident he gave me a hug. So I look forward to taking my new car for service.

WOLFHAWK2387

28 de ene. de 2016

I give caughlin Hyundai all tens for outstanding customer service and working with me very professionally to put me in my brand new car that I absolutely love.

AMC2375

8 de ene. de 2016

This again, was a great experience for me. Unfortunately my Sonata I purchased in 2015, was totaled in a head on collision accident and the safety features truly saved my life. This is a great car great local company! Thanks for making the best out of a horrible situation.

LAURENKATAI

30 de dic. de 2015

Always an enjoyable, stress free experience, friendly staff and great customer service. I have nothing but good things to say about the service and people

JWESTFALL

28 de dic. de 2015

was happy with every aspect of service, friendliness. Will return for all future service and to purchase another vehicle. would be happy to recommend to a friend

NFD17

9 de dic. de 2015

Outstanding staff that will go the extra mile to help out and keep one's business. Everyone we encountered were nice and helpful from the initial test drive to finalizing the deal with the finance rep. We'll always check Coughlin Hyundai before going anywhere else for our next new or used vehicle.

ARNICHOLS88

9 de dic. de 2015

I am very happy with my new vehicle and my experience with the Hyundai dealership. They made my purchase easy and fun and I would definitely recommend them!

BRITT.SLOCUM3

4 de dic. de 2015

EXCELLENT SERVICE, FRIENDLY STAFF, & APPROPRIATE TIME. THEY MADE IT POSSIBLE FOR ME TO BUY MY VERY FIRST CAR! I WOULD RECOMMEND THIS DEALERSHIP TO ANYBODY!

CARRIEBUNTING

11 de nov. de 2015

Great experience. Customer service was thorough and to the point. Understood the needs of the customer and didn't try to pressure a sale. Very accommodating

Billwallace

3 de nov. de 2015

The service department is outstanding. Found and diagnosed the problem with my New 2015 Tucson TPMS tire sensors and went that extra mile to make me happy with my new Hyundai. After owning 2 Hyundai vehicles I am a customer for life. Audra Croft - Service Advisor should be commended for her excellence and persistence in her field of work. She and your team have made my day. Thank you, Bill Wallace

Bettywoo

28 de oct. de 2015

No problems...everyone was great. Treated me with total respect. I love love my elentra...her name is Vivian!! And she is gorgeous!!! Thanks for the memories

Jim E42

23 de oct. de 2015

Our experience with Coughlin Hyundai is off the charts. The sales process was great. Chip Price, our salesman was fair and above board. I felt he was advocating for us throughout the sales process and I felt entirely comfortable with the purchase. But it didn't end there. We started encountering some transmission issues that we took to a more local Hyundai dealership with no improvement. I replied as such to one of Chips several follow-up emails and he convinced me to bring it in (which is a 2-hour drive for us). I also had some fender bender body work to be done which is done at another Coughlin location. Chip coordinated the entire experience between the body shop and the service department, I didn't have to worry about a thing once I got it there. That leads to the incredible work of the service department. I ended up having a flawed transmission. Steve in service, with Chip still in the picture, advocated for me and without any formality or pressure or letters or appeals, he worked with the Hyundai engineers and was able to get a whole new transmission for the car... under warranty. I got the car back, cleaner than when I left it, with the body work done, a new transmission, and a VERY satisfied Coughlin Hyundai customer.

DAVEGALE

17 de sep. de 2015

Everyone at the dealership treated me courteously and with respect. Good vehicle orientation. Easy to deal with. Got the car I wanted. Will be anxious to evaluate service.

ANDREBROWN406

11 de sep. de 2015

Was a good time everyone was friendly not pushy it was wasn't a difficult experience we found a car fat a good private test drive and the choice was very easy to make

AIM4MINE

28 de ago. de 2015

I have no complaints. This was a much more pleasurable experience then my last car purchase at Ricart a few years ago. Didn't feel pressured or like I was just a number

JOMC9

6 de ago. de 2015

Outstanding. This is my third Hyundai and Coughlin Hyundai has always been courteous and professional. I highly recommend their dealership for a extremely great experience.

STEVENBROBST

5 de ago. de 2015

Best car buying experience I've ever had.Very pleasant atmosphere,great staff great car. I would highly recommend this dealership to anyone in the market for a car

JAMES7643

3 de ago. de 2015

we like our new car financing was great car was ready when we got there and had to spend little time doing paper work they went over the tuson and show us how everything work thanks

TRISHANBOB

29 de jul. de 2015

I always dreaded the whole car buying experience in the past but we have purchased 4 cars from Hyundai Heath since 2013 because they may the experience so easy. We have worked with Chip Price with every purchase and he is honestly the main reason we keep coming back.

GENE0915

15 de jul. de 2015

No complaints. While a bit further from my house than other Hyundai dealerships, they were nice and friendly and worth the trip out to see them.

KYLE.JEFFERSON10

8 de jul. de 2015

Great place to buy a car. Very friendly and care about putting you into a car that fits your needs. I would recommend to anyone looking for a car.

papabords

26 de jun. de 2015

I emailed Coughlin about a Sonata and an Azera I saw listed on their webpage. Got a reply the same day from Shawn Fosnaugh. I called and talked and set up a time to see the vehicles. Both were extemely nice and I was torn between which to choose. Shawn offered to let me take one home so my wife,who was at work , during my test drives could test drive it I declined but was able to get my wife back to the dealership that evening. After she test drove both cars we decided the Azera was the right choice.We completed all paperwork in less than an hour and after woking wih Jackson ,head of finance we drove home that night with our new Azera. A GREAT CAR. Shawn followed up with a promise he made to get an additional key fob within 2 days. Now all I have to do is go get it programed.I would strongly recommend taking a nice drive to Heath and visit with Shawn or any of their sales staff for a simple ,no hassle, quick buying experience.

as71800

10 de jun. de 2015

I have bought several cars but this was by FAR the best car buying experience I have ever had. Shawn was so amazing. He came in on his day off and was so knowledgeable and was able to get be exactly what I need. I have looked at many other dealerships in the Columbus area and I will never go anywhere else.

philcsi

16 de may. de 2015

Shawn Fosnaugh worked miracles to get me into my new 2015 Sonata Hybrid. Being a recent college graduate, I have very little credit. He worked out a great deal for an amazing car. Will be recommending him to anyone looking for prompt and professional service.

Mark

10 de may. de 2015

My wife and I recently purchased a new 2015 Hyundai Elantra from Coughlin Hyundai. Shawn was very knowledgable, courteous and honest. I never felt for one second that I was being pressured in any way. In fact, the feeling was very much to the contrary. Shawn never put us on hold, never made us wait and was very respectful of our time -- throughout the entire process. Settling on a fair price took only a few minutes. Between the substantial Hyundai cash back incentive and an ample discount below invoice from the dealer (before incentives), we paid what I believe was very close to a used car price for a high quality brand new car. Shawn and the staff at Coughlin made the entire experience very easy and remarkably enjoyable. I've bought several new vehicles over the years and this was hands down the easiest and best purchasing experience I've ever had.

dshoults

4 de may. de 2015

I found Caughlin online at Cars.com while searching for a new Hyundai Santa Fe and worked with Tom Willard over the phone about what I was looking for and the cars I looked at so far. Tom worked with finance which called me to see about changing from a Limited model to the GLS model with the Ultimate package which put the vehicle into the price I wanted to spend. Tom drove the vehicle over to my work that day so I could look it over and we bought it two days later. It was great working with Tom and the rest of the staff at Coughlin Hyundai.

Coughlin Review

28 de abr. de 2015

Shawn Fosnaugh was an enjoyable salesman that was knowledgeable and friendly without being pushy. Buying my new car was quick and easy and overall a pleasant expereince. Thank you!

Emily

26 de abr. de 2015

We purchased a 2013 Hyundai Santa Fe Sport and we couldn't be happier! The staff including our salesperson Scott Becker were outstanding! They all made us feel welcome and excited to be buying a new car. I will recommend Coughlin Hyundai in Newark Ohio to everyone!!

Poochelle

24 de abr. de 2015

I had driven to work all the way to Columbus from Hebron when my van I've had for 8 years died. I've been needing to replace it for a long time but I didn't want payments. My fiance' and I went to see Shawn Fasnaugh at Coughlin Hyundai and he listened to what my needs were and now I have my new Elantra with payments even I can afford. It was a fun experience, no BS. We'll be going back to him for my 15 year old's car this Summer. Thank you Shawn.

cwiley1

23 de abr. de 2015

SHAWN FOSNAUGH WAS PROMPT, PROFESSIONAL AND VERY EASY TO WORK WITH, HE LISTENED TO WHAT I WAS LOOKING FOR AND CALLED BEFORE THE CAR WAS EVEN ON THE LOT WITH THE INFO, IT WAS EXACTLY WHAT I WANTED.HE ARRANGED A TIME FOR ME TO TEST DRIVE IT AND I BOUGHT IT THAT EVENING.I GOT IT FOR THE PRICE I HAD BEEN QUOTED WITH NO BS, TOOK ABOUT AN HOUR!!!THE STAFF THERE IS GREAT, THE FINANCE OFFICE, THE SERVICE DEPARTMENT, AUDRA ESPECIALLY!WE HAVE TAKEN OUR OLD SONATA THERE IN THE PAST AND AUDRA IS REALLY GREAT.I CURRENTLY OWN 3 HYUNDAI'S AND COULDN'T BE MORE SATISFIED WITH THEM.THE 2002 SONATA I REPLACED HAS 195000.00 MILES AND STILL RUNS GREAT!STRESS FREE CAR BUYING AT IT'S FINEST!

Christina LISW

15 de abr. de 2015

I was having a bad two days - I found out my car was dying and I was very overwhelmed. I then went to Coughlin Hyundai and bought a new 2015 Sonata. I worked with Shawn Fosnaugh, with whom I've actually worked before. He was very pleasant to work with and made the process painless. He was able to work with the finance department to get my financing where it needed to be for my budget, and I actually had a pleasant interaction with the gentleman in the finance department. I would highly recommend working with these two individuals, as well as buying from Coughlin Hyundai.

Anna

4 de abr. de 2015

I came in with my mother to buy a beautiful 2011 Hyundai elantra! Shawn Fosnaugh was very helpful and he made the process easy for us! I would highly recommend seeing Shawn at this dealership

Anna

4 de abr. de 2015

I went in with my mother to buy a 2011 hyundai elantra that is absolutely beautiful! Shawn fosnaugh was great and helped us through the process. Great customer service!

mcp871996

2 de abr. de 2015

Thanks to Sean F my month of searching for a car, is finally over. Thank you so much for your hard work, and your business, I most deffintly recommend him, he's a very nice, funny, entertaining guy, and my car is wonderful!

Sara D

1 de abr. de 2015

I wanted to buy a car for my mother in law. At 88 years and living on social security, she couldn't afford one. I needed a dependable, inexpensive car for her. I called about a little Accent, and Shawn Fosnaugh immediately set it up for me to see it. It was perfect for her, and Shawn got me a great deal. He took care of everything for me, and made it a pleasant experience. Also, she LOVES the car.When you go to Coughlin Hyundai, make sure you ask for Shawn Fosnaugh. He will take wonderful care of you.Sara D

Bonnie0314

18 de mar. de 2015

We have been thinking a long time about getting a new car to replace my husbands chevy truck. We were teetering between getting a Camry and the Sonata. I always read reviews from former customers and Coughlin had the best reviews from all the car dealerships. They weren't wrong, we were treated with the utmost respect and our salesman Caleb H. was great. We had called him before coming in and he was prepared for us and had two cars ready for us to look at. We bought one of them that night. He listened to what we wanted and didn't try to push things on us that we didn't want. The financing department was awesome and explained things very thoroughly. I would definitely go back to them for any future car purchases. Thank you all again it was a great experience. Can't leave this out, our salesman Caleb had some awesome tattoos with great background stories. He made us feel right at home.Bonnie0314

T.J.A.D. Family

28 de dic. de 2014

From the moment our family walked into the dealership, Joby Wells was friendly, helpful, and knowledgeable. I didn't expect anything to be easy about looking for a car with two young children, but Joby changed my mind. We had to get a car after ours was totaled in an accident. This was the last thing we wanted to do around Christmas. We hadn't been shopping for a car, really didn't know what we were looking for, but Joby was patient and encouraged us to test drive different vehicles to make sure we got what we needed. Entire process was great.

T.J.A.D.

27 de dic. de 2014

We had to get a car after ours was totaled in an accident. Last thing we wanted to do was look for a car the week of Christmas. Joby Wells made it a great experience. We didn't know what we wanted, but he was patient as we test drove more cars than I care to admit! With two young children, this could have been a painful process, but it wasn't. We came home with a wonderful car for our family, confident about our purchase, and high recommendations for Joby and everyone at Coughlin Hyundai! We will continue to take our vehicles there for service and maintenance!

anne.m.love.5

3 de dic. de 2014

We bought my son a sonata. On his way home from South Carolina his check engine light came on. We took it to this dealership because it was still under warranty. They turned it off and said it was nothing. It came back on before we got home. We took it back and they said it would take a week to get the part and then they would have to send it to California. My son had to return to South Carolina for his teaching job and took my car. We have asked for a loaner they said none were available. How are we suppose to be with out a car for this lengthy period.After another request they did give us a loaner car.

shannon.frazierswan

23 de nov. de 2014

My wife and I have purchased our last two Hyundai Sonata's at Coughlin. We always have a good experience and the service department is great to deal with also. We would recommend Coughlin Hyundai to anyone! The salesman we worked with buying our 2015 Sonata was great also!

Adam Speert

14 de nov. de 2014

Caleb Henningsen and the entire staff at Coughlin Hyundai made my recent car purchase a pleasure. I purchased my first Hyundai vehicle this past summer and immediately fell in love with it. My wife and I love the styling of the new Santa Fe, so we stopped by Coughlin to check one out and see if another Hyundai would fit our needs. Caleb didn't pressure me into making a purchase I wasn't comfortable with and wasn't the typical bottom line stiff-necked salesman. Coughlin gave me a fair price for my trade and worked quickly to get me out the door due to my time constraints. I also scheduled an appointment with Coughlin Hyundai's service department at the time of purchase to have optional equipment "installed." They got me scheduled quickly and everything was done on time and as promised. The service department was clean and the staff was the friendliest and most helpful auto dealer service people I've ever encountered. I'm now the proud owner of 2 Hyundai vehicles which are beautiful cars with good power, great rides, and awesome warranties.

Pamela R

18 de sep. de 2014

I was driving a 2009 Pontiac G6 which I loved and had no problems with. I received an offer letter from Coughlin Hyundai of Heath Oh, so I called and put in a credit application. Traveled there and was basically told that I couldn't get a car due to negative equity left in my G6. I was okay with it because I really loved my G6 and I wasn't looking to buy another car prior to the letter I received. I went home and a couple of hours later my salesmancalled and told me that I was approved for a brand new Elantra 2014. I was very happy but reluctant to leave my G6. Once I arrived at the dealership that Monday and I saw my new car I fell in love. I signed my papers and now I am a proud owner of a new Hyndai. I appreciate Hyndai for giving me a chance and I love love my car.

Jenny-Newark

19 de ago. de 2014

A couple friends of mine had bought two vehicles from Coughlin Hyundai and had highly recommended them to me so I decided to fill out an online pre-approval application and was approved. Donna helped me find the car I needed and she was great. Mike from finance was awesome, very personable and friendly and he gave me everything I wanted in a new car and came in under my budget that I came in there to spend. I would recommend them to anyone wishing to buy a new vehicle! Thanks for all your hard work and great customer service!!!

happy customer

21 de jun. de 2014

I had made several calls to another dealer and could never get a return call. I needed an oil changed and the pump for my windshield washer fluid replaced in my 2011 sonata. The other dealer had looked at the pump, cleaned the lines and said it was fine. The pump was still under warranty, makes me wonder if that was why I was so easily brushed aside. However when I called coughlin, it felt as if I was the first person to call. The staff was extremely friendly, helpful and willing to take care of my car. Thank you for redeeming my faith in dealerships.

bushon287

24 de may. de 2014

Wednesday, May 21st. we went to Coughlin Hyundai for a scheduled oil change and while waiting, we went over to check out the new cars. We are leasing, so we asked is it possible to trade up if we still have 6 months on our current lease? They said yes, let us see what kind of deal we can offer you. We were driving an Elantra Limited, getting excellent mileage, but it was going to need some things done that would cost us out-of-pocket. We were very shocked to be told they could move us up to a 2014 Sonata and our payment actually went down by a couple of dollars per month! We were very pleased and picked up the car 2 days later. What a deal!! We may sacrifice a few mpg, but a but more roomy inside, so we are very happy. Thank you Hyundai sales crew. The Martins

Redeemed247

13 de may. de 2014

We chose this dealership after learning that a friend of ours was a salesman there, Wayne Carr. We had 3 dealerships to visit, and we never made it to any other...there was no reason to. Wayne was honest about not having handled a lease as of yet, but his manager, Becky Lancia, patiently educated/informed us together. We took a day to consider the deal & returned on the third day & met Joe Eippert in the Finance Dept., who was very prepared to close our deal. We were introduced to Audra in the Service Dept., and had the routine, no cost maintenance plan explained to us.

Michele7777

6 de may. de 2014

Sales Rep. Sean is a pleasure to deal with. He is knowledgeable, sincere, and trustworthy. I recommend him to all. He's super. You can't go wrong with Sean.

bruce1980

26 de mar. de 2014

Coughlin Hyundai in Heath is A+ Awesome. I would recommend them to anyone. Shawn Fosnaugh worked very hard to get us into a vehicle in our price range we wanted. And Susan in finance works magic. Shawn worked long and hard for days showing us vehicles and was very honest about vehicles that wasn't worth the money or wouldn't be dependable.I really like his style. We will use them again for our next car.

WiseKracker

12 de mar. de 2014

We had fun and got a great deal. Great customer service and Wayne fought hard to get us a great car at the cheapest rate. Very knowledgeable and helpful. The warranty can't be beat!!

Diontaelford

28 de feb. de 2014

Shawn Fosnaugh, Joe Eippert, and the entire staff at Coughlin Hyundai are beyond awesome! Here's my story... No one would give me anywhere near what I wanted for my trade, and I just got the feeling that the other dealers did not care at all. Shawn sold me my first Sonata back in 2012. So I went back. Shawn and his crew did not give up until we found that car that had the "WOW Factor"! So instead of me driving off in a Pre-Owned Sonata, he managed to get me into a brand new 2013 Sonata Turbo (yeah, it was the turbo that put a big smile on my face), and with the help of his finance guy Joe Eippert, we where able to get everything within a payment that I was comfortable with. Shawn and Joe both took the time to explain everything, from the warranty (what it covers, and what it doesn't), to the finance part, which I usually hate, but Joe made it really easy. By the time I left, I was VERY satisfied with the whole process. These guys don't give up until the customer is happy! IF anyone is looking for a good deal on a new, or used car, the drive to Coughlin Hyundai is worth it, I know for sure ill be back!

Ashley

28 de feb. de 2014

I went in with the intentions of buying one car, and Shawn f. And his crew made it happen. I will never go anywhere else. Hyundai of Heath is the place to be!

D. Ford

28 de feb. de 2014

Shawn Fosnaugh, Joe Eippert, and the entire staff at Coughlin Hyundai are beyond awesome! Here's my story... No one would give me anywhere near what I wanted for my trade, and I just got the feeling that the other dealers did not care at all. Shawn sold me my first Sonata back in 2012. So I went back. Shawn and his crew did not give up until we found that car that had the "WOW Factor"! So instead of me driving off in a Pre-Owned Sonata, Shawn worked his magic, and managed to get me into a brand new 2013 Sonata Turbo (yeah, it was the turbo that put a big smile on my face), and with the help of his finance guy Joe Eippert, we where able to get everything within a payment that I was comfortable with. Shawn and Joe both took the time to explain everything, from the warranty (what it covers, and what it doesn't), to the finance part, which I usually hate, but Joe made it really easy. By the time I left, I was VERY satisfied with the whole process. These guys don't give up until the customer is happy! If anyone is looking for a good deal on a new, or used car, the drive to Coughlin Hyundai is worth it, I know for sure ill be back!

btbrownie

30 de dic. de 2013

We had a very tight budget for a used car and Shawn was very responsive to our requirements and was able to find a vehicle for our son. He even went to the extent to have a car brought in from their Pataskala dealership the next day. Other dealerships in the area did not make the effort that Shawn did and for that we are very thankful.

Ryan M.

18 de nov. de 2013

Coughlin Hyundai of Heath was one of the best and easiest car purchases I have ever made. I will refer them to every friend and family member looking for a great deal on a new or used car. Shawn F. was the salesman for online car sales, originally a great deal on an online listing brought me in but it lacked a few options I was looking for in my next car. Shawn helped me find a newer model of the same car with more options at a comparable price, which turned out to be a much better deal than any I could find in Columbus. Becky was a big help as well with getting the highest value out of any dealerships on my trade-in and the lowest price on a loaded 2013 Hyundai. On top of the amazing deal they were able to find me a lower interest rate then I could find calling all the lenders in my area prior to shopping for a car. Its not often you find dealerships that focus on customer experiences and offering the lowest prices to earn returned business over profit margins. Most dealerships I have came across look to make the most money possible on every deal without concern of a customer returning or looking out for the needs of the customer. Shawn and Becky were different, from the time I entered until the time I drove off in my new car they were there to help me find the car I was looking for at the price I wanted to pay (I did a lot of shopping and pricing of the car I bought before going to Coughlin Hyundai, and they were priced much lower). I felt like they wanted to help me get the car at the price I could afford and I would like to thank the both of them very much for all of their time and help doing so. Thank You Extremely Happy Customer Ryan M. of Columbus, OH

RyanM1985

17 de nov. de 2013

Coughlin Hyundai of Heath was one of the best and easiest car purchases I have ever made. I will refer them to every friend and family member looking for a great deal on a new or used car. Shawn F. was the salesman for online car sales, originally a great deal on an online listing brought me in but it lacked a few options I was looking for in my next car. Shawn helped me find a newer model of the same car with more options at a comparable price, which turned out to be a much better deal than any I could find in Columbus. Becky was a big help as well with getting the highest value out of any dealerships on my trade-in and the lowest price on a loaded 2013 Hyundai. On top of the amazing deal they were able to find me a lower interest rate then I could find calling all the lenders in my area prior to shopping for a car. Its not often you find dealerships that focus on customer experiences and offering the lowest prices to earn returned business over profit margins. Most dealerships I have came across look to make the most money possible on every deal without concern of a customer returning or looking out for the needs of the customer. Shawn and Becky were different, from the time I entered until the time I drove off in my new car they were there to help me find the car I was looking for at the price I wanted to pay (I did a lot of shopping and pricing of the car I bought before going to Coughlin Hyundai, and they were priced much lower). I felt like they wanted to help me get the car at the price I could afford and I would like to thank the both of them very much for all of their time and help doing so.Thank YouExtremely Happy CustomerRyan M. of Columbus, OH

bohio13

16 de nov. de 2013

After going to two other dealers and then getting here was a complete new way of buying from a dealer. After talking to shawn and greg and understanding how they do business, we sat down and wrote up the deal. I was very happy how they handled everything and they made sure i got all the discounts and i was totally satisfied. I will definitly deal with them again. They made buying fun!!

Gabby

12 de nov. de 2013

I would highly recommend Shawn Fosnaugh if you are looking for a great deal and a fantastic dealership experience!

cclark

3 de nov. de 2013

coughlin hyundai got back with me and were very helpful. someone else bought the car i was going to look at.

sherryob

29 de oct. de 2013

This is my second new car purchase with Coughlin Hyundai in Heath, OH. I have dealt with Shawn both times and he is great, super and fantastic!!!! He knows his cars and goes the extra mile to make to make a customer feel good about their decision to purchase! As long as he sells cars at Coughlin-Hyundai, hell get my business!

garyganoe

25 de oct. de 2013

I was looking for a Truck in my price range and Shawn helped me out so much and found me a Great Truck that has been well taken care of. Then Becky Negotiated with me patiently and very friendly and tried so hard to give me the Best deal Possible. Becky and Shawn were not pushy and trying to shove just any deal at me. I felt they cared about me as a customer and they did. Well Becky gave me the deal i could afford and i was so surprised. I thought these people are so nice how am I going to leave if the price ain't what I need to make. Well it was a Great price and I'm very Happy with them. Then I meet a Great Lady to sign all the paperwork. Her name is Susan what a Great lady. She was Fantastic ! So Sweet and kind. ( She looks like Blaire from the old show, " FACTS OF LIFE " ) and I told her so too. What a Sweet lady. So My overall experience was Great with Shawn, Becky and Susan. They are Great Assets to your Team. Thank you so Much for this experience. Sincerely, Gary N. Ganoe

Jeff

17 de oct. de 2013

The experience with Coughlin Hyundai and Shawn Fosnaugh was fantastic. They got me to the price I wanted both for Sonata Hybrid and my old car. It was an extremely pleasurable experience. Shawn and sales management played no games and you could tell that their goal was to make me a satisfied customer. Moreover, I drove 3+ hours to buy this car from them, so it just shows how they did everything possible to win my business. Will buy from them again!

Taylorlynn18

15 de oct. de 2013

My experience was absolutely one of the best I have ever had when buying a new car. The whole staff was very friendly they congratulated me personally. My salesman was recommended to me because their experience with him was also good. He was exceptional. I would highly recommend him to anyone I know!

Harley Rider Cindy

7 de oct. de 2013

I just purchased a used Hyundai from Shawn. I was very happy to drive away with the vehicle I wanted and the price range I was looking for. I was very pleased with the friendly staff and the time and patience I received from Shawn Fosnaugh and with the financing. Susan did a wonderful job with the finance of my Hyundai. I have recommended the dealership and Shawn to my friends and family. I can't Thank them enough for all they did for me.

kevin8629

27 de sep. de 2013

Scott Becker and the rest of the team did everything they could to accomidate my wife and I. They offered us drinks, and gave us time to talk. It was a very positive experience and I would definately recomend Scott to anyone looking to purchase a new Hyundai

REV1971

23 de sep. de 2013

I was in need for a new vehicle following an accident in August. I sent my information out to the Hyundai dealers in the area and Shawn Fosnaugh responded in about 10 minutes after the email was sent out. He quickly set up a time for me to come in and test drive the vehicles I was interested in. When I didn't find the one I wanted, he quickly went online and located exactly what I was looking for and said it would only take a day to arrive. Well somehow the exact vehicle came in on the delivery truck the following week and he immediately let me know that the 2013 Marlin Blue Hyundai Santa Fe 2.0T with gray interior had arrived. Joe in finance worked with me, as well as James the manager, to make my experience very easy and made sure that I got exactly what I wanted without any hassles. I would highly recommend this dealer to anyone that wants a no nonsense car buying experience! For the information of future readers...I marked "Quality of Work" as NA because I haven't had to have any work done yet, but I have a good feeling that the service department will be just as concerned with customer satisfaction as the rest of the Coughlin Hyundai Team of Heath!

dlf4011

18 de sep. de 2013

I love this place.They worked hard to get us the car we wanted and my family really appriciates what Shawn Fosnaugh and the entire Coughin staff did for us.I will tell everyone I know that this is the place to go, because of the good, honest, caring people and the good deals. We had a great experience and the next time we need to get a car this is the only place we will go. Thank you, Coughlin of Heath, You gave us hope and a way to rebuild my credit and we will be back.

upirons

26 de ago. de 2013

Shawn Fosnaugh did a tremendous job. He spoke to me via email several times prior to my coming in so that he was fully aware of what I wanted and what kind of deal I was looking for. Have since talked to others and find that many share the same sentiments about the dealership and despite the location being further from me, I actually intend to take the cars there for service after hearing lots of good things about that too. The only thing I would say is next time I hope the paperwork process takes less time. Thank you!

dean43302

26 de ago. de 2013

We had an excellent shopping and buying experience at Coughlin Hyundai of Heath! Shawn Fosnaugh, the internet sales manager worked hard to get us a very good deal. Joe Eippert, the finance manager, got us the interest rates and term that we wanted. We could not be happier about our experience with Coughlin Hyundai.

MikeP

26 de ago. de 2013

Shawn Fosnaugh did a tremendous job. He spoke to me via email several times prior to my coming in so that he was fully aware of what I wanted and what kind of deal I was looking for. Have since talked to others and find that many share the same sentiments about the dealership and despite the location being further from me, I actually intend to take the cars there for service after hearing lots of good things about that too. The only thing I would say is next time I hope the paperwork process takes less time. Thank you!

DeanH43302

26 de ago. de 2013

We had an excellent shopping and buying experience at Coughlin Hyundai of Heath! Shawn Fosnaugh, the internet sales manager worked hard to get us a very good deal. Joe Eippert, the finance manager, got us the interest rates and term that we wanted. We could not be happier about our experience with Coughlin Hyundai.

Heatherhappy

20 de ago. de 2013

Greg was a great person to work with. VERY friendly and listened to what i wanted. I love my new car and will recommend him to anyone!

Beloved45

19 de ago. de 2013

What an awesome group of people! Informative, patient, kind and knowledgeable. They are located a ways out, but the service is well worth the drive. I'm very happy with my car and I don't feel like I paid too much. I got a great deal! I'm still so impressed with their service.I highly recommand this dealership to everyone looking for an outstanding expericene and a group of people who only have your best interest at heart.

RileyReece

6 de ago. de 2013

*** DETAILED AND THOROUGH REVIEW ***(Background) ---I recently purchased a 2010 Hyundai Genesis Coupe 3.8 GT Auto in Bright Milano Red from Shawn at the Hyundai Location for Coughlin Cars. My experience was more than memorable and surpassed any other experience I have had in ANY dealership, in ANY city, in ANY state. I have to stress that I am extremely educated in the automotive field and have an embarrassing amount of shopping experience in a variety of different dealerships - I have purchased from "Mom & Pop" Dealerships in the middle of nowhere and from reputable dealerships that claim to have the "Highest Ratings in Customer Satisfaction". A lot of shoppers today are understandably concerned with the honesty and integrity of dealers - especially with high volume dealerships. With the available technology and mass amounts of data available on online it has become more and more of a challenge for car dealers to get "one up" on the buyer. Most dealers will make buyers feel like THEY are the bad guy when you the buyer could possibly be putting thousands in their pockets. Every member of the Coughlin Cars community from Shawn my dealer, to Jo the branch accountant, to the employees at the front desk made me feel comfortable and welcomed. The level of genuineness and honesty that was executed could have been mistaken to that of a Bed N' Breakfast. Shawn was accommodating but not pushy, attentive but not overbearing. He provided me with printed documents and had Carfax Vehicle History Reports on his desk when I arrived with highlighted points that may be important to me about the particular vehicle. His goal was to get me in a car for the right price for ME - not what made HIM the most money. The approach that Coughlin cars seemed to have was the buyers satisfaction over their own. I knew so much about the market value of the cars I was interested in it wasn't even funny and the prices to which Coughlin's vehicle were set had nearly 10% difference from other surrounding dealers in the columbus area. (Step by Step Experience) ---The 11th of August I made an Appointment with Shawn to test drive a few vehicles.Shawn did not overwhelm me with phone calls and emails that dealers love to call "Follow Throughs" nor did he influence me in any way to commit to any numbers before or during my arrival. The 16th of August, Upon arrival, Shawn had the vehicles I was interested in (1 hour before my set appointment time) detailed and positioned with plenty of room right in front of the main entrance. The cars had keys in the ignition and were ready for me to inspect. I walked inside and Shawn was on the phone so I had a brief awkward situation where alone I waited for my salesperson. IMMEDIATELY I was offered water and even given a dollar bill to use the pop machine just in case I wanted to wet my whistle. Not a huge a mount but huge generosity considering they had no idea who I was or what I was there for. Shawn promptly addressed mw with a firm handshake and an honest smile. He walked me out to the vehicles I was interested in and quickly gave me a detailed yet brief and efficient overview of the vehicles I was interested in. Every vehicle on the lot was clean and appeared to be in near perfect condition - definitely a quality selection of reliable and well rounded cars. I test drove each car with Shawn waiting for me every time I returned quickly changing the plate from one car to the next. When i returned from the test drives Shawn had every piece of documentation as well as discounted prices for me to consider before moving onto a decision for negotiation and financing. If you are an experienced car shopper you might be familiar with the "What do you want your payments to be?" tactic.... I cannot stand this. Shawn did not once use that tactic on me nor did he even so much as discuss a payment until we came to a conclusion on a good price for my car that BOTH of us could agree on. He didn't take me down different avenues and approaches nor did he pressure me to make a decision AT ALL. Shawn actually helped me get into a care that was MORE suiting for me and better on my budget. When he could tell that I was stressing, he gave me space and walked away, when he could tell that I needed more information he provided it without request. After settling on a deal we began running my credit for finance. In every dealer in every city and in every state I was pre approved for a little over 5% APR. Jo the branch accountant went to bat for me for nearly 2 hours getting me the best rate - he included me in every detail and step along the way and made me feel comfortable and confident in my decision process. For some reason Jo could not get me approved for a rate anywhere close to my current APR offers from other dealerships - we found this was because I had about 100 hard inquires from irresponsible dealers running hard hits instead of soft hits for better results. It had brought my credit score down over 30 points which put me in a whole bracket down on the credit graph. Jo then on his own dime contacted my personal banker and did an ENTIRE days work negotiating with the high ranked managers of JP Morgan and my branch to boot. In the time that this took I nearly created a relationship between several employees sharing life stories, opinions, and even how we felt about particular bar scenes. The whole experienced felt somewhat like a country club. I mean I always had a drink In my hand - was offered lunch - and stood around having conversations with various employees from managers to service mechanics to other dealers. I left later that day with a little hope and progress. I wanted the car BAD, and not only did I want that car - there was a couple cars priced so well I was considering upgrading!!! I returned the following afternoon after going through another AMAZING experience with Chase bank. (IF YOU NEED A LENDER USE CHASE, my lender was Chris at the Delaware branch on Sandusky St. 430145) I had a 5% APR Loan but not for the amount Shawn and I had agreed upon. Instead of Shawn responding with disgust and dissatisfaction with my outcome - after all the xxxx I put the dealership through - he told me he was going to do whatever he could to put me in my dream car. Shawn called me back with the manager on the phone, he congratulated me an closed on a deal. I drove 2 hours out to Heath, OH as fast as I could and about 30 minutes after my arrival I had the keys to my dream car!! of course when I arrived the car was detailed and ready to go for me - He congratulated me and made me feel like I just won the car. I was basically throwing the money at him I was so satisfied and excited. Nearly every employee i had met the day before gave me a quick hand shake and a good luck - just another piece of awesomeness that Coughlin provided - I left KNOWING I made the right decision.I took a picture with my car an invited Jo, Shawn, and his Family to dinner on me - maybe a couple drinks for me and Jo - He's a coolest accountant you'll ever meet. Im sitting here smiling just writing this review. I will continue to refer my friends to Coughlin and I hope MY kids buy from Coughlin Cars. My experience was that of the highest in customer satisfaction and professionalism. I would recomend this dealership to new, experienced, and tainted buyers. If you are looking for a new car its worth waiting for one at Coughlin - I spent nearly 6 month shopping for a new car - 2 of those months with NO car. Im no easy sell and Shawn alongside the rest of the Coughlin Cars family sold me for life. Thank you Shawn, Jo, and the rest Of the Coughlin Cars Community!!!

Shawna

30 de abr. de 2013

We love our new genesis from coughlin hyundai in Newark! Shawn was fantastic and the process was great from start to finish!

Emalcolm

8 de abr. de 2013

I took my 2009 Hyundai accent here because I was having problems with it. They told me my engine was about to blow and that I needed to replace it. It turned out that it only needed a fuel injector replaced. Luckily I took it to another place that actually knew what they were talking about. Be very careful when taking your car here.

Happy Shopper

11 de feb. de 2013

Very good and friendly attention from everybody! Everyone makes you feel good and maintain your attention until your business is completed. Feel good to come back

ejsab9

25 de oct. de 2012

What a great opportunity to buy a car from a great dealer. Tom did a good job at selling me a car and getting it in my price range. James also did his job getting it priced a month where I wanted it and financing. Good job guys.

bluewolf

25 de oct. de 2012

What a great opportunity to buy a car from a great dealer my new 2013 Elantra. Tom did a good job at selling me a car and getting it in my price range. James also did his job getting it priced a month where I wanted it and financing. Good job guys.

Bigmike1984

19 de oct. de 2012

This dealership and members were very freindly when i walked in the door with a greating a hand shake and pointed me in the right direction on who could help me with a car purches.Greg Chittenden the sales manager greated me with a frim hand shake and welcomed me to the dealership and then directed me to Shawn fosnaugh the internet sales manager gathered up my paper work we laughed abouth other dealer ships that were poor in service and told me how they never treat there guest with disrespect and they dont!So it ended with the finance manager she gathered everything up they gave me my keys to my new car took my picture for there facebook page and i headed out to drive my new car this place was great i would recomend this place to family and friends!Thanks Coughlin Team for helping me out!

jprince3

27 de sep. de 2012

Comments Everything went very smoothly, I wouldn't hesitate to recommend Coughlin Hyundai to my friends. Shawn was very helpful and Im sure my wife will enjoy driving the car. Thanks for the excellent service!

Strick

18 de sep. de 2012

I had a great experience with Coughlin Hyundai. Not only did I get the car that I wanted within my price range but I felt like Shawn was working with me. I wasn't just a number. The staff worked tirelessly to get me the truck that I wanted with all the options I needed for a price I could afford! I will refer everyone I know to Coughlin. I can't say enough about the great experience. Thanks to Shawn Fosnaugh and the whole staff! They have earned a life long customer!

Marti

7 de sep. de 2012

I had a great experience at Coughlin. My salesman Tom was very nice and got the vehicle in that I wanted. Doing the trade and all the paperwork was simple. I have dealt with other delaerships in the past and it has taken hours because they weren't prepared. I love my new vehicle and I believe I made the right choice of vehicle, dealerships and salesman! Thanks so much again, everyone there was great to work with. Marti W.

teresazarate

27 de ago. de 2012

I am more than thrilled with my purchase, my car is everything that I wanted. I specially wanted to pass on a big thank you to Shawn Fosnaugh, who provided excellent service every step of the way. His response time and customer service were outstanding. I contacted and spoke with several Hyundai dealers in the surrounding Columbus area and no one was as helpful and on point as Shawn at your Coughlin Hyundai dealership in Health. He was extremely attentive and made sure my car was exactly what I wanted, at a fair price and delivered prior to my starting school which as a teacher, was extremely important. Please pass on my kudos to anyone that need to know that Shawn is truly an asset to your sales team. Sincerely, Teresa Zarate

musickd

6 de ago. de 2012

Low pressure on the sale. Shawn was helpful in allowing my wife and I enough time to choose the car that was right for us.

Dad of Three

12 de jul. de 2012

I had been looking for a car for my kids approximately one month. Found a car that fit the bill at Coughlin Hyundai. Emailed the dealership and quickly received a followup from the dealership from Shawn. Working with Shawn was wonderful. He knew I was working with a limited amount of time and he got the deal done with a great price.

lorischott

4 de jul. de 2012

We called before making the trip to Newark and talked to Shawn and he reviewed the inventory with us. We decided to make the trip to Newark and we were not disappointed. Shawn was very patient with us and he had several deals going at once. Even though he was very busy we felt well taken care of. We bought a 2013 Hyundai Sonata and received a very fair deal. We will definitely purchase our next car from Shawn Fosnaugh!

aross1313

13 de may. de 2012

I was in the market for a car for a few different reasons I looked for a couple weeks and They were the most friendly and understanding and went above and beyond to help me in any way they could. After being approved threw them they worked with me until I found a car that I was happpy with and how to improve my credit since I didn't get the exact car that I wanted I am very happy with things overall. I also will return after paying for 18 months on the car to trade it in and just maybe then I will drive away in the car I plan on being with for years to come. Thanks very much for everything you guys did for me. I will definately give the word of mouth and get you folks as much business as I can

Stephaniegreen5

1 de may. de 2012

I knew what we wanted (subaru outback)and could afford. Shawn Fosnaugh not only found it but did it quickly.He listens and helps.At coughlin Hundai in Heath they work as a great team.We enjoyed our visit, the cooperative atmosphere and now enjoy our car.I will not go anywhere else.

mike snyder

26 de abr. de 2012

i was looking for a new car with good gas millage and a good warranty talked to shawn fosnaugh a couple of times on phone then went down to see hem at heath and he sold me on the sonata thanks shawn

cdthomas

22 de abr. de 2012

My wife and I recently bought a new sonata from Coughlin and Shawn Fosnaugh. After shopping around and doing homework......Coughlin by far was the best choice. The service and friendliness made it a fun and enjoyable buying experience! Thanks Doug and Jessica Thomas

Happy in my new car

10 de mar. de 2012

I had a great experience the salesman was great showed me exactly what I wanted and could afford. And even though my credit wasnt perfect I was not treated like a piece of trash. I will be buying my next car there when I am ready to trade up.

darwin

9 de mar. de 2012

No pressure... great price... good coffee. Thanks Shawn

Diontaelford

1 de mar. de 2012

Went to this dealer and delt with Shawn ans Susan. These 2 bent over backwards to help me find a car I liked and could afford! I was looking at a particular Sonata, but it didn't work out for me. They managed to get me a fully loaded 09 Sonata LTD! I didn't even look at this car at first due to the fact I thought I wouldn't be able to afford it, but somehow they worked their magic and got me in this car, and with payments that I can afford! I cant thank them enough for what they did for me! I'm telling everyone I know that's looking for a car to see them first before going anywhere else! I usually don't do these, but I gotta give credit when it's due.

Candy

31 de ene. de 2012

LOVE IT! We looked hard at the Ford Fusion, in addition to the Sonata, and we would have gotten some desired features on the Fusion that we did not get on the Sonata (blind spot indicators - consider for next model year), but we fell in love with the sleek look and feel of the Sonata. Plus, we cannot say enough about the navigation system. We traveled about 400 miles the first weekedn we got the car, and what fun to drive. The Fusion deal was less money, but my salesman and finance person worked their magic and got me into the Sonata for the rock bottom APR, and I am only paying about $10 more per month over what I had been paying for four years on a Rogue. This was the first time we traded in a vehicle that we still owed money on - we tend to drive the wheels off our vehicles - and I can't tell you how nice the experience was. Like the assurance that if we do need service, we'll be able to get a loaner car. And love knowing that there are evening and Saturday hours. Would definitely recommend this dealer and this car! (our second Coughlin purchase - worth the drive from Zanesville)

ginny

19 de ene. de 2012

We found the car and the gas mileage we were looking for and the right price without having to haggle. We were treated excellently by the entire sales staff and even by those who had no part in our sale. Very freindly and helpful answering all our questions. Great experience overall. Thanks Shawn. We are looking for a good service experience in the future. Sincerely, The Martins

MsB723

6 de ene. de 2012

Susan really knows her stuff and she doesn't mind going the extra distance to help you. She gets a good idea of what you are looking for, what you can afford, then starts bringing it together. Meeting her was a real blessing for my car buying experience. Everyone that I came into contact with during my dealings with Coughlin Hyundai were very friendly and helpful.