Denise Mogilka

6 de nov. de 2016

Everyone was just super friendly and nice. No problems what so ever. Will continue to have car serviced there. The was hardly any wait time. was in and out in a jiff.

karen w.

6 de nov. de 2016

In a world where there is basically NO customer service, Country Nissan shows how it's done! I am on my second lease with them and it's always a pleasant experience. The service department is EXCELLENT! In and out...no overselling. Highly reccommend!!

skibum6

3 de nov. de 2016

Went through the vehicle. Fixed everything they found beyond what I went in for. The entire area was clean and well stocked. could not have asked for better.

Lmorrin

31 de oct. de 2016

Tom knew my personality and knew which kind of car I would like and he was correct! I love my Juke! I would go back there again.

mzombik

30 de oct. de 2016

Everyone at the Hadley dealership was very friendly. We met with Josh who was super helpful and knowledgeable. Made our experience a positive one. I would definitely recommend Country Nissan to anyone interested in buying a vehicle.

Truck guy 2016

29 de oct. de 2016

Exelent service and very helpful and pleasant people to have service my vehicle Highly recommend these people as it does not get any easier of better than this dealer and tiger excellent personalScale if 1 to 10 they rate a 10 ++

Luis1980

25 de oct. de 2016

I visited Country Nissan on a Sunday afternoon, I met with David Curtis and we went over some figures on a 2017 Maxima. We reached a deal on a lease without hassle. The staff is very professional, respectful and pleasant. I had been to 4 other Nissan Dealers in the area and was treated unfairly and cold by the sales man there, Country Nissan has been the opposite, they were the friendliest most professional staff I have met in my 9 years of leasing with Nissan. I would def. recommend them for your next vehicle purchase.Att.Luis

nan

23 de oct. de 2016

good service and a great price, found a nail on my tire and repaired it, gave me a price for weather tech mats and changed my oil, with no appointment needed. Dealership made my day.Thank You

Jupiter

11 de oct. de 2016

Country Nissan has kept my car well maintained for the two years I've been bringing it there; I'm grateful that they have such a competent team of people working there. All my interactions there have been positive. Yesterday, Jerry patiently answered all of my questions regarding future maintenance for my 2009 Nissan Altima.

lamartin

11 de oct. de 2016

Kailey Krejci Customer Service Representative was outstanding in showing me all the 2016 Nissan Rogue has to offer, even when I asked her to explain something new to me she didn't hesitate for a second and took the time to make sure I understood. I felt like she had all the time in the world to help me and that I was her only concern, thank you Kailey!!Also my Sales Consultant David Curtis, listened to what I really wanted and needed in a car, made sure that my car was shiny and clean with a full tank of gas at the designated pick up time, so there was no waiting at all. I so appreciate that, thank you!!!

J Petersson

8 de oct. de 2016

Nicole who we have not worked with before was very friendly and answered all my questions about switching to Castrol GTX oil for our 2010 Nissan Rouge.Thanks Nicole,Jack Peterson

Daralr

5 de oct. de 2016

David is honest, straightforward and not your typical annoying sales guy. There was no pressure, just the facts, which made buying my first new car a breeze! I had entered my information in TrueCar and was getting harassed by a million sales people, but not Country Nissan. It was our first stop, and as I began to shop around, I realized that it was the best and there was no need to look further. Every step was easy with the whole team. David even gave us a ride to meet my mother who had gone to Trader Joes. I highly recommend working with David Curtis when you are in the market for a Nissan!

Emily Nkosi

30 de sep. de 2016

Jason was helpful, knowledgeable and efficient. I feel great about the lease I am in and I am loving driving my new car. I'm excited to keep working with the dealership for my future needs.

ZachUSMC

22 de sep. de 2016

I recently bought a BMW from this Nissan dealership, and by far it was the easiest and best experience I've had with buying a car. I will go out of the way to say the Sales Manager went above and beyond and met all expectactions that come with that job, from professionalism to great interaction with the customer base. Going to different dealerships and looking to purchase a BMW at a younger age can be tough because some places will blatantly talk down to you or talk in a very condescending tone. Although, the sales manager at this dealership will talk to you one on one and I was able to talk to him man to man instead of man to dealer. As a prior veteran he thanked me for my service many times and made me feel comfortable in the buying process. Him, the salesman, and the General manager all worked great together and as a whole would recommend this dealership to my friends/family.

Mmb3133

15 de sep. de 2016

Overall good experience. Was able to give me a decent deal after some back and forth haggling. Took care of registration and inspection for me. Quick and easy experience.

b mcgrath

8 de sep. de 2016

Sometimes dealerships can be a tough time, Josh was great to work with, no pressure, no nothing.He's very smart, keeping everything straight and moving forward made me feel comfortable.My next car will be from Country Nissan.Thank you Josh HoarBrian McGrath 2017 maximaThank everybody, they never stop!

Truck guy 2016

4 de sep. de 2016

I have Been buying new cars from BMW to Mercedes to Toyota to Nissan to Ford and Chevrolet and this is by far the most relaxed buying experience I have ever hadKudos to Mr Dave Curtis and the Finance gentleman

bmintzer7

3 de sep. de 2016

I have been having all of my work and maintenance done at Country NISSAN since I've had my 2011 Juke. I have always had the best customer service from them. I feel they are trustworthy and do great work. My last visit required getting a part for a repair that was only available directly from Japan. It was going to take weeks for the part to come in. They gave me a loaner vehicle and allowed me to keep it for the weeks that it took to get the part. I'm grateful to have a dealership close by that takes good care of me. Thanks Country NISSAN.

Gail Roy

6 de ago. de 2016

I purchased a car from this dealership before and was pleased with my overall experience and when I d3cided to purchase a newer car I returned ed back again

Tovahdam

2 de ago. de 2016

Service was excellent all due to Amber Duda in the service department. She made sure to check and let me know the status. Map update took longer t&an usua . I was there for 2 hours.

Cabrooks

1 de ago. de 2016

I bought a used vehicle from Country Nissan. I expected repair costs. I did not expect to be sold an extended warranty and be told it covered EVERYTHING for the $100 deductible. I had huge repair costs in less than one year of ownership. The last was $3k. To add insult to injury Country doubled the repair cost. I had the work done elsewhere for half their quote. Complete dishonesty. Shameful way to treat people. You lost a customer in me for life.

Justme00315

29 de jul. de 2016

I saw a vehicle on line, purely by chance. I called, found out they were just waiting for a replacement key, but in no time I was driving away with my new (used) 2013 Rogue. Jason in sales kept me up to date with the progress of the service and paperwork. Very helpful, very professional. thanks again!!!

ddubois1164

27 de jul. de 2016

I bought a car from County Nissan in May 2016. The car had a noise and Michael from service did everything he could to make it right.

Sspiller04

23 de jul. de 2016

The workers are amazing here at country nissian ! Very friendly and great to work with! Highly recommend coming to country for your next new nissian !

6 de jul. de 2016

Easy drop off. Great service and always friendly. I love taking my car to Country Nissan for it's regular maintenance because it's always easy and problem-free.

JillyADeSo

30 de jun. de 2016

I came into Country Nissan in a tough spot needing a new car. I worked with David Curtis who was just the best. He helped me bent over backwards to get me the car I wanted still fitting into my budget. Not to mention the rest of the staff here are friendly and helpful. I've purchased from Countey before and will continue to buy from here in the future.

happy

29 de jun. de 2016

My salesman (Rodd) was excellent. I had a bit or trouble working out the final deal with the finance guys because we are from out of state and they didn't know how to deal with the out of state taxes. Unfortunately, that meant a big surprise bill after I had already signed the lease contract. Major bummer. Rodd was awesome, though. He was super thorough in answering all of my numerous questions, great about returning my call or text.

StephenMA

26 de jun. de 2016

Had a oil leak, and took my car in and was surprised at how quick and easy the service and turn around was ! After 9 years, i have always received great hassle free service with Country, and have total faith in the work done and the people who stand behind it ! Looking forward to many more years of working together in servicing my car ! Thanks again !

Rogue213

25 de jun. de 2016

I recently brought my car in for a 30,000 mile service. It was done within a reasonable timeframe and the service associate was polite and friendly. Everything was good until I turned on my car, turned on the AC, and an unusual sound was coming through the air conditioning vents that I had never heard before. I immediately went back to the service desk. The associate came out to my car and listened with me, appeared to also have heard what I did, and brought it back to the garage. A couple minutes later he came out and said that nothing with the service was wrong, but that there might be some dirt in some other vent and in order to open that up and possibly replace it, would cost an additional $200 something dollars. Now I know some things are coincidental, but how can my car not be making any noise and as soon as it is done being worked on, it makes noise, and you tell me I would have to pay to have this fixed? If this was the first time this happened, maybe I would feel differently but this has happened before. A year or two ago I brought in my car for routine maintenance and as soon as I turned my heat on, a loud clicking sound was coming from the vents. The associate told me that perhaps a leaf or something was stuck in one of the filters, and even for them to just open it up would cost me an additional large fee. I do not find this acceptable. How can I be expected to pay hundreds of more dollars to fix something that didn't need to be fixed before I brought my car into the garage? If I couldn't get this inspected for free, I would have been happy with maybe some sort of discount on my current service or a discount for a future oil change or something. I was very disappointed this happened again with the same unfavorable outcome. When it comes time for me to consider trading in my vehicle or buying a new one, I am having strong doubts that I will come back to this dealership and if someone were to ask me for a recommendation, I can't say this location would be on my list.

ranger99

22 de jun. de 2016

We really enjoyed the no pressure sales approach when we were investigating the possibility of purchasing a new vehicle and it paid off for the dealership and for us as we did purchase a new vehicle.. great experience!! will recommend Nissan of Hadley to anyone and everyone in our area.

Harry

19 de jun. de 2016

You have two very good service writers with Jerry and Beverly they help me get through the process of getting my exhaust system fixed. As for the exhaust very poor design nissan need to emprove on this design not very green having to replace an entire exhaust system when only the flange failed. They need to look at this design perhaps making it so that only the flange needs to be replaced I hope they at least recycle all this stainless steel. Note to nissan designs like this also drive up the cost of ownership of your trucks not good for your business customer looking to save were ever they can.

Joe_cal

14 de jun. de 2016

The best price up front! Transaction went extremely smooth and fast in comparison to other car purchase I made. Rose coordinated my purchase, David solidified it and Mark closed it out. Great teamwork Great communication and Great execution.....thanks Country Team!!!

Ebrisebois626

13 de jun. de 2016

My experience at Country Nissan in Hadley is a great place to take your car to get serviced! The employees that work here are very welcoming and explain things in great detail so you can trust them with you vehicle. I would recommend anyone bring their Nissan here!

Ree A80

1 de jun. de 2016

My dealings with Country Nissan were great- people were friendly and helpful. Had many questions and they were all answered with satisfaction. Love the Altima.

bud maziarz

1 de jun. de 2016

Country Nissan service is top rated for my new Nissan Rogue SV. All service is explained & completedin a timely manner. I use Mobil 1 for oil changes & bring in my own oil & filter.

JaneB

27 de may. de 2016

Dealing with Country Nissan was the best car buying experience I have ever had! I had a few requirements that could have made the deal very difficult, but they handled everything smoothly and easily. David Curtis was fantastic to deal with and Lou who delivered the car was just great as well. Just a very competent and helpful group at Country Nissan.

Marcella

25 de may. de 2016

My service was quick and exactly what I expected My only comment would be that I am not sure when my Rogue is due for its next service. No sticker was left on the vehicle but I did not ask either

ilovedogs

18 de may. de 2016

Just bought a great pre-owned vehicle from Joe "The Cat" Cotter. He did a great job making sure everything was taken care of and got me the price I wanted for the car. The process was a breeze compared to other dealerships. Paperwork with Mark was also very easy. Thank you Joe and everyone at Country Nissan! I am recommending the dealership to everyone I know.

Jlopes61

11 de may. de 2016

Excellent service as usual. Friendly and knowledgeable staff. Recommended appropriate additional needed service which save me time in the long run. Wait area is comfortable.

Joey2

3 de may. de 2016

The dealership is trying to do things right. I do not recommend dealers. Have several problems with the service Dept. I was over charged for my oil change.

Jrearickrt

1 de may. de 2016

These guys were great, Jason especially. He and his sales manager really came a long way to make the deal for my new truck work out. He was also great at entertaining my extremely irritable son while we were waiting. Thanks!

pwdmd

30 de abr. de 2016

They were busy but I was in and out sooner than expected. All were very friendly. Will plan all future service here. Easy to schedule online!

groceries

28 de abr. de 2016

Jerry Donah is helpful, respectful and got my vehicle in and out of service in a very timely manner. He went out of his way to provide excellent customer service. I loved my experience and will be returning in the future to see Jerry. Please be sure to get your "groceries" Jerry :)

Conway

27 de abr. de 2016

My drive belt met a sad yet permanent end and I was towed in. Axel and Jerry did a great job in that a new belt was installed by the end of the day

Dr. Allen

26 de abr. de 2016

My first time going to an actual dealership rather than an auction or a used car dealership - which both places I had really good experiences and was able to drive numerous cars and had to do little waiting. Not what I expected - in a bad way. It was the first time having to wait to see a car. I called a head of time to arrange a time to see a particular vehicle. I thought they would have it ready to be viewed. It was not the case. (Maybe if I did it online it would have been ready?) I gave my information and the wait continued. Not sure what it was that needed to be done. After a half an hour I finally got to see the vehicle. The keys are found so I am thinking we are ready to go. Tragically that is not the case once again. The car was surrounded by several other vehicles. Another ten minutes to find the keys for the other vehicles. Ok finally sit in the car. Car smaller than expected but willing to see how it drives. Oh wait there is no gas. It is literally on 0 for mileage. Ok we get gas. Finally, get on the road. It is clearly an hour since I arrived. I have an infant in tow... The test drive is over. Numbers are talked about. A price is agreed upon. Deposits are placed. Shared the car would be ready and paperwork finalized the next day. Arrive the next day to find out the deed was not at the dealership and will be there the following week. A week or so later I go back. Sit down with the finance guy - surprise I was given a higher interest rate than the one I already shared I could get AND the agreed price was not what I was financed for...I waited this long. I sign away and drive off in a quarter filled tank though promised it would be filled before I picked it up. I brought the car the next day to get it inspected and when going to put the registration in the glove compartment I find CDs and wrappers in the glove compartment. Conclusively, I would not go back and I would not recommend it. They maybe splendid when selling their own vehicles but anything else leaves a lot to be desired. To add insult to injury while driving away I drove over something from the miles of construction that I have to get a screw to put back on the hanging black piece under the car. The people were civil, congenial and well verse with their roles. Albeit, not suited for me a person who believes in honest practices and committed practices.

jay

26 de abr. de 2016

All of the staff that I deal with there are very competent,helpful,and respectful. They go out of their way to provide excellent service.

Sarah B

23 de abr. de 2016

Joe was very easy to work with and had everything ready to go on my new lease. I was very short for time, and I was thoroughly impressed with how quick I was in and out with all the paperwork signed. Financing was a breeze- very friendly service, again! Thank you for making this experience just as excellent as my last. I'll be back for sure.

Sarah B

22 de abr. de 2016

Thanks for the great service! Went above and beyond expectations for a quick service. Very friendly and prompt with getting vehicle back to me when conpleted.

Karen4

22 de abr. de 2016

The staff in the service department go above and beyond to make sure you are satisfied with the service, they take the time with you to go over your car in details and to ensure you are understanding the over all service can't say enough how wonderful they are outstanding !!!!

Tammie Chenevert

22 de abr. de 2016

I have never leased a car before. Chad was able to find the perfect car with more than what was on my wish list and a a lower price! I absolutely love this car!

bettyboopr1029

21 de abr. de 2016

Both my husband and I were very happy and impressed with the whole experience at Country Nissan. Steve Wojnar did a wonderful job making my dream car come true for me!!!!

Lynn and Jim

15 de abr. de 2016

Our experience at Country Nissan was a very positive one. We purchased our Maximafrom Steve and found him to be very knowledgeable, pleasant, and professional. Impressedalso with our dealings with Mark in Finance and Kailey who went over all the car featureswith us. We would definitely recommend Country Nissan to friends and family!

Speedman Churchill.

12 de abr. de 2016

As always, Bev was at once both business-like and friendly, conducting this encounter with palpable courtesy and a winning smile that wouldn't quit. She was particularly good when discussing a rodent problem they'd found in my car, and the likely cost of fixing it, accomodating my surprise and anxiety. They fixed the problem, and the final cost was half the initial estimate. I was happy and thankful.

cassp24

12 de abr. de 2016

Excellent customer service, very friendly. I was treated kindly and taken car of right when I walked in. I was able to get a car with no problem. I would definitely recommend to a friend or family member, I am going to continue to go to this dealer throughout the years !!

jh18

11 de abr. de 2016

I went in to look for my first car and was sent to Joe who immediately starting asking questions to find a car that suited me and was in my price range. I then got to test drive two cars and decided I was the most comfortable in the Nissan Sentra and chose that one. Then Josh helped me out with all the paperwork and answered all questions and was extremely patient with me since it was my first time going through the process. They made something that I was very nervous about doing easy and pleasant. I appreciate all of the work they did for me and they were so flexible about everything. Overall, it was a great experience.

crcrowland

8 de abr. de 2016

Convenient hours for drop off and services were completed in the time frame promised. They offer a free multipoint inspection that they review with you and quote detailed prices to ensure your vehicles safety.

Michele5

7 de abr. de 2016

The service here was very good, Joe was very excellent. I will definitely come here again because of my wonderful salesman, Joe. He was very attentive, and patient with me as I went through the process of of business here.

ksieniewicz

6 de abr. de 2016

the service was prompt and friendly and efficient and met my schedule. service was available on day and time I requested. no hassles. nice waiting area

Shanti Om Gaia

6 de abr. de 2016

All staff were super friendly and helpful.Gave amazing deals.Went above and beyond the service I paid for and did additional stuff for free.I highly recommend them.

Amra, 2013

2 de abr. de 2016

Jerry is a very friendly and knowledgable service employee always willing to help out customers in timely manner. Provides quick service at the minimum wait time.

Ron

1 de abr. de 2016

I visited 3 dealers - this experience was the best- They truly wanted to sell a car.Was able to drive off with new vehicle. Not expected.

Lois

31 de mar. de 2016

The service center worked hard to fix my car. They were extremely Friendly, helpful - great experience! I would return for additional service when needed. Thank you!

Christine

31 de mar. de 2016

I just leased a car at Country. It was an easy and smooth process throughout. I went in one afternoon and identified what I wanted and at what price. We talked a second time and were able to come to an agreement. I picked up the vehicle the same day.

luciachris06

31 de mar. de 2016

Great service. Worked with Carissa in sales worked the deal and did everything she could to get us the price we needed. Will definitely be going back here again.

Beeve0803

31 de mar. de 2016

Picked up my new car and found it pulling slightly. The service team got me right in and addressed my problem. Thank you for great service.

cvarelas

31 de mar. de 2016

I left the car in the morning before hours. At lunch timw they called to say it was ready. I had a dealer recall for the hood latch. When I got there they had checked the whole car out and it was ready.

mkc

30 de mar. de 2016

Great experience working with such knowledgeable, efficient, and friendly people. No games or nonsense, just straight-forward help in buying a car. They treat customers well.

Murano123

30 de mar. de 2016

Always a great experience. Very friendly and upfront. Would highly recommend. Jerry always tells you if there, is a problem with your vehicle during a routine service. ( like an oil change, if they find a leak. He is very straight forward.

Beeve0803

30 de mar. de 2016

Great experience all around. Great people. Quick and efficient. Couldn't ask for a better team then what you get a country Nissan. Thank you

Car_Buyer

29 de mar. de 2016

We were interested in a Nissan Leaf as a commuter car and were able to view the inventory and set up a test drive appointment online. Additionally we were able to lock in a sale price online that was honored without hesitation at the dealership. Overall I think we received a fantastic deal and all the staff we dealt with were courteous and helpful.

Josh

27 de mar. de 2016

They got me right in without an appointment. Bev and Jerry were great. I was in and out fast, and will definitely be back next time.

Diani

25 de mar. de 2016

I had my first appoinment yesterday after I bought my car at country nissan last year in September!I never received a call from my sales person which I found a bit disappointed but yesterday I had a good experience, so thank you for being so kind to change my appoinment at my convenience and to have a great and fast service!I went to you guys cause I wasn't happy with my first nissan dealership I take customer services very serious cause I do that for a living in a different environment.

Jack

23 de mar. de 2016

I have always had a great experience with Jerry & Beverly in the service department. I feel confident that they are being honest with service recommendations. They don't push repairs unless it is a safety concern.

dkenney0809

15 de mar. de 2016

Staff was very friendly and attentive to any possible issues with the vehicle. The appointment was fast, less than 45 minutes. It was a pleasure doing business with you guys.

Ronald Bushnell

4 de mar. de 2016

This team worked harder than James Brown to get me a good loan and new wheels. I paid cash for everything, so I had no credit history, and they still made it happen at a reasonable rate.

kylienmartin

1 de mar. de 2016

I am extremely happy with my 2014 Nissan Sentra! I drive 45 minutes to work every day and the drive is smooth. The Nissan has made an incredible difference. The process was quick and easy at Country Nissan and the whole staff made it that way. So much so that I promised the staff that I would write a review (I don't often write reviews). Devaughn was AMAZING and I highly recommend working with him as your Sales Consultant, if you can. He made the process so easy and comfortable (and enjoyable as a first-time car buyer!) Wasn't pushy at all and was just a friendly person to be around. Overall, I had an absolutely incredible experience and I highly recommend Country Nissan in Hadley, MA. Not to mention, they have wonderful complimentary snacks and coffee. Thank you!

Erica

26 de feb. de 2016

I was very happy with my experience at Country Nissan, Dave Curtis was great. Dave was welcoming, kind, and knowledgeable. In the past buying a car always felt difficult and daunting however, he made the process easy. I will definitely buy a car from this dealership again in the future.

Nissan

26 de feb. de 2016

These guys are always professional. Never had a problem except two years ago when female service employee would not give me a loaner car and my Nissan was under warranty. But otherwise always treated well.

hkeenan

25 de feb. de 2016

I purchased my car here in 2010. After a couple of bad experiences with the service department, I stopped going there in 2013. When my car needed some pretty serious things checked out, I was told to go back there because they would know how to fix the issues. I have to say, I am SO glad I did. The customer service was above and beyond. They were happy to give me a loaner for the week and every day checked in with me to let me know the progress and status of repairs. Axel also took the time to explain what was going on and was not pushy when letting me know the mechanics recommendations . As long as Nissan continues to have dedicated, friendly and helpful employees in the service department...I will continue to go back there. Thank you so much!

Emei24

22 de feb. de 2016

Joe was awesome with helping me get the car that I wanted. The experience was very smooth and if I have to recommend a dealership or get another vehicle I would definitely come here again. Thanks Joe.

Jupiter

29 de ene. de 2016

Once again Country Nissan provided me with excellent service. I called for an appointment on Wednesday and they squeezed me in the next morning to accommodate my busy schedule. I appreciate the assessment sheet they provide me with that lists what's fine with the car, as well as what may need attention soon or down the road.

Due

24 de ene. de 2016

Coming from out of state we were treated very well !! Very kind and nice people , not pushy and they were welcoming . Would definitely return to purchase out next vehicle

Stonewall

23 de ene. de 2016

I am a customer service rep for a material handling company and as with any company mistakes can be mad and things not performed in a timely fashion. Unfortunately at Country Nissan my appointment took longer than expected. But Since Country Nissan is so customer care driven they more than compensated for this lapse in timeliness. Understanding what they have to do and being in the business I am in then more than satisfied what I expected. This is why I keep coming back.

Lovenissan

21 de ene. de 2016

Excellent customer service. Professional and great follow up on what was needed for my vehicle. Everyone was friendly and nice. Service was great. Will recommend to my family and friends.

cbeaubien

17 de ene. de 2016

I've had some really bad past experiences with dealerships, but Country Nissan has renewed my faith. The sales-people are super friendly and the financing department can work miracles. If you're looking for an honest dealership that listens to your wants and needs, Country Nissan is your answer.

Jukie bug Jane

9 de ene. de 2016

My husband and I both bought new vehicles from country Nissan this past June/July . The sales associate was very knowledgable and didn't "push" us into buying a vehicle. I just had my first oil change at the dealership. The service department staffers were friendly and helpful with the questions I had. They even had a staffer who went out to my car with me to explain features on the dashboard I was confused about ! I now know how to receive text messages in my car !!! The waiting area was comfortable and there were plenty of complimentary snacks/drinks to choose from! I am happy to drive an hour to get to their location .....

Ann

8 de ene. de 2016

I bought this car in october 2015. Had the best experience with all employees i selected.very pleasant...informative..and worked quickly to get me into this car with a better deal than i ever couldve expected. Service dept for sticker as well as the oil change were friendly. Worked fast . i would recommed this dealership to anyone that needed a vehicle.

Sarahsimard16

31 de dic. de 2015

I just recently purchased a 2016 Nissan Rogue from Coubtry Nissan in Hadley this week. The salesman Alejandro was super friendly and knowledgable! There was a little back and forth but he hung in there to get us a price we were very happy with. He was personable and attentive throughout! The finance manager who organized the loan paperwork was also very nice and answered all of our questions! It was all around a great experience. I also loved the detailed review with Kailey during delivery stage and how timely my pick up was( less than 24 hours)... Just in time for the first snow storm!! This was my second car purchase from this dealership and it won't be the last!

srach

31 de dic. de 2015

We bought our car at Country Nissan, and it has been back for all of its regular servicing (and one emergency). This last service was efficient and thorough, with several small issues that were not part of the called for service well attended to. Beverly Tatro, on this visit and previous ones, gave excellent answers to several questions about getting the best out of the car.

dclab

29 de dic. de 2015

I am very happy with over all service and care I have received from Country Nissan in Hadley. I would recommend anyone stop by to speak with Dave Curtis if you are in market for a new car.

jonmtracy1

26 de dic. de 2015

I purchased a new 2016 Nissan Maxima from David Curtis. He was knowledgeable and supportive throughout the process. I appreciate the support from him and his team.

apfeiffer68

20 de dic. de 2015

The services staff at County Nissan was very helpful. They got the parts that were needed for my car and installed them quickly. Bev was great with letting me know the status of my vehicle.

Jupiter

19 de dic. de 2015

Country Nissan staff and mechanics have provided wonderful service to my 2009 Nissan Altima. The staff has been helpful and responds quickly by phone to answer questions about maintenance/repairs before, during, and after servicing. The mechanics have not only addressed problems that I've brought my car in for, but have thoroughly inspected my car and found other issues, big and small, that need attention. The associate who processed my vehicle, Axel Fontanez, was courteous, professional, and detail oriented. He found a "recall" notification regarding the manifold and accessories that others servicing my car (before I purchased it in April, 2015) missed and went unaddressed. Thank you Country Nissan, one and all!

sam77

12 de dic. de 2015

I had a mixed experience with this dealership. This dealership is around 100 miles away from my place and I chose to travel to this dealership because they had the vehicle(Used Nissan Pathfinder) with the color that I desired. Initially it started all good but at the end I was pretty frustrated and annoyed but still I went ahead with the purchase because I had invested too much time and energy and I did not wish to redo everything with another dealership. I hardly write reviews but when I write it will be pretty elaborate. First let me list down the good things that happened.Good:I had given a call to the dealership to inquire about the vehicle availability and initial discussion was all good. I scheduled an appointment to test drive and visited the dealership on a Wednesday afternoon. I was greeted by a sales person who was waiting outside the dealership for my arrival. Our initial conversations were good, after sometime I took the vehicle for a test drive and I liked the car. But there were couple of issues which I pointed out, and told him that I'll go ahead with the deal only if all the issues were fixed. He promised me all the issues will be fixed before delivery if we were able to close out the deal. I was very happy because the sales person was very accommodating and was not talking me into making a deal. He was not very pushy either. The negotiating process was very smooth and I was happy with the trade in value for my old car too. Finally we closed the deal and I was told by the sales person that the service team will look into the issues I reported and will fix it ASAP and asked me to wait. Around 8PM(around 5 hours of wait), the sales person came back and told that they need to replace some of the parts to fix the issues. The parts were not readily available so they had placed an order and probably it would take couple of days. As I reside very far, I told the sales person that I won't be able to travel again and need someone to deliver the car and I shall sign all the papers(Registration, Title etc) then. This request was also accommodated without any fuzz. I was more than happy to hear this and I thought that this dealership is really good as they are more customer oriented. I even thought of recommending this dealership to couple of my friends who were planning to buy/lease Nissan vehicles. Apparently I'm not going to recommend this dealership now. Let me tell you all the bad things that happened after this.Bad...Very Bad:1. The salesperson called me on Saturday(3 days after I visited the dealership) to inform me that the parts did not arrive yet but asked me to visit the dealership to sign the papers and drop off the check which I received from my bank for the remaining amount. As it was the month end and the sales persons should show all the sales for that month, they wanted to me to travel 2 hours to just sign the papers and drop off the check. I was reluctant to sign the papers and make the full payment because I wanted to inspect the vehicle after the issues were fixed. Somehow I managed to skip signing the papers. 2. Finally on Wednesday(after a week), I was told by the sales person that they have received the parts and they should be able to fix the issues and deliver the vehicle the same day. I again reiterated and mentioned all the issues that needs to be fixed and the sales person confirmed that everything will be taken care of. I got a call in the evening from the sales person that the issues were fixed and I can come to collect the vehicle. I told him that it was never the plan for me to visit the dealership to pick the vehicle and reminded him that the dealership agreed to deliver the vehicle to my residence. He said he will check on the availability of drivers but gave little to no hope of finding one. As expected, there were no drivers available and he told me that the delivery would be delayed by at least two days. I was kind of annoyed by this response, since I had to travel out of town the next day and was eagerly waiting for the vehicle. My hopes of the vehicle being delivered to my residence faded out and I told him that I would drive down to the dealership to pick the vehicle. For some reason he did not agree to that plan either, he gave some lame excuses that the documents I had to sign are yet to be printed so it is not a good idea for me travel down. He finally agreed to deliver the vehicle next day to my residence. I had to postpone my out of town travel due to this.3. On Thursday, the vehicle was delivered at my office. I inspected the vehicle and found that couple of issues were not fixed still. I called the sales person to ask him why the issues were not fixed and why no one inspected the vehicle before it was delivered to me. He had no answer, he told me to collect the vehicle and sometime next week he would send another person to bring the vehicle back to dealership to fix the remaining issues. I was kind of annoyed again and I told the sales person that I'm not going to sign the papers yet and asked the driver to drive back the vehicle to the dealership for the remaining issues to be fixed.4. Thursday afternoon, another sales person called me to give me a bigger shock. He told me that the issues will not be fixed and asked me if I would still need the vehicle. He told me that I could very well walk off the deal and they would refund my initial payment. I told this sales person that the person whom I dealt with initially told me that all these issues would be fixed. He just showed deaf ears and again asked me if I would need the vehicle or not. I did not like this attitude at all. I guess there was someone else interested in this vehicle and they no longer cared a xxxx about me. He did not care about the initial promises that were made and did not even apologize for not fulfilling the promises made. Suddenly I felt that I'm dealing with some rip off dealer. As I had spent so much time and was badly in need of a SUV, I agreed to buy the car in the as-is condition. I expressed my frustration but the sales person did not really care.A person named Bob(He works on a contract to deliver vehicles) delivered the car to me the next day. I felt he was more customer focused than the sales persons in the dealership. He asked if I was happy with the purchase and what he could do to make me happy. I was very happy to have the car delivered by him and we had a nice chat for sometime.My 2 cents to the dealership:Never make false promises, if you do then make sure that you go above and beyond to fulfill the promises. The dealership is responsible for the promises made by the sales consultants and you cannot shy away or shut out a customer if you are unable to fulfill the promises. You could have sold the vehicle to me but you are not going to earn my business again. Employ people like Bob so that they prioritize the customer more than the business.

KellyJB

3 de dic. de 2015

Dave was funny, sweet, and made my experience as worry some as possible. He really cares about his customers and there opinions. I recommend Dave to anyone who enters Country Nissan.

marrow02

18 de nov. de 2015

My new Nissan Altima 2.5S purchasing experience was okay but I still have not received my inspection fee reimbursement after 3 month-waiting now. (update) Kailey Krejci responded promptly to the issue.

Skibuggy1

2 de nov. de 2015

I'd like to compliment Rose Hathaway, the Internet Coordinator. She was BEYOND helpful. She replied promptly to emails, answered questions thoroughly, and compiled helpful information about the vehicles we were looking at in comparison to the market. We did not end up purchasing from Country Nissan, but we had a great experience nonetheless. (we live in CT and found something closer)

Speedman Churchill.

30 de sep. de 2015

Firstly, marvelous phone promptness and courtesy. Secondly, Beverly was already waiting for my car, paperwork awaiting my signature. Finally, they washed and vacuumed my car,

gtr1995

5 de sep. de 2015

I'd first like to thank the guy who helped me look into purchasing a new vehicle. Next I'd like to thank the staff for being very easy going I've been searching for a car the past few weeks and felt like I was being attacked by sharks. But at country Nissan the guy who was walking me through the process was very friendly, and I'm definitely coming back and making sure I see him! Thank you Alejandro.

MJ024

31 de ago. de 2015

Alejandro was very helpful, and very personable. He was able to show me a variety of cars that suited me both physically and financially. I will be coming back again.

Rachelw21

31 de ago. de 2015

Charlie was very helpful in laying out my options and explaining answers to my questions. Country Nissan gave me a great car shopping experience and I would recommend it to car shoppers.

Mrs C

28 de ago. de 2015

Stopping by to shop, we were greeted by your salesman Josh Gamache. We found Josh to be friendly, professional, very knowledgeable and truly interested in making our visit to Country Nissan a most pleasant one.

Todd S

26 de ago. de 2015

I arrived at Country Nissan to see if they had a 2015 Nissan 370Z NISMO. I was approached by Josh Gamache as I was heading to the entrance. Right a way I felt welcomed and told him exactly what I was looking to purchase. He showed me the exact car I had been researching online. He explained the car and answered questions I had. Since I knew what I wanted and they had it, I was ready to purchase. Josh was very professional , knowledgable and courteous. Being so ready to buy dealing with Josh sealed the deal. He made the whole process easy to follow and by the end of the day I owned the car.Thank you Josh, Mark(finance) and Country Nissan!!

naturegirl

24 de ago. de 2015

Alejandro Moseley was very helpful when I inquired about a new car. He explained the many different features of the various cars clearly and patiently. Unlike many car salesmen, he really listened to my many questions and answered them respectfully and did not pressure me. He was also very knowledgeable and helpful in answering my questions about trade-in options. Enthusiastic and excellent salesperson!

Itsbethg

22 de ago. de 2015

It was a great experience going to get a sub there...I walked in and was greeted by a salesman named Josh Gamache...it was so easy to get a car...I told him what I needed in a car and he showed me a few that would be a perfect fit...all I had to do is make that last decision; which one...it was SIMPLE with Josh! Thank you so much! I love my Rouge.

Dannie

21 de ago. de 2015

Alejandro mosley was a hugh help to me he answered every question i had and explained everything to me. He made it so easy for me.

Johnny Trashbags

18 de ago. de 2015

Charles Goodine of Country Nissan is a good salesman and a consummate professional. As an unexperienced car buyer, I felt that Charles gave me superb advice when I visited the dealership and made the purchase of a lifetime.

Bryan

29 de jul. de 2015

I just had service done on my Nissan Rogue. I had condensation in the front headlight which they replaced through the warranty. They also fixed a back running light at no charge. We are still dealing with a inside panel issue but are confident this will be solved very quickly..I am very pleased with the work performed to date.

Maria Lighthouse

23 de jul. de 2015

My 2009 Rogue went in for a new transmission ,a recall and an oil change. We were given a brand new 2015 Altima loaner vehicle. We were told 3 days and on the 2nd day, told to come get it. The entire experience was flawless and enjoyable! Everyone involved was very pleasurable to talk to and handled everything for us. Our car was even washed and cleaned when we got it back! Thank you Country Nissan for the great visit!

shrewsbury

21 de jul. de 2015

This dealership itself was okay & nothing superior but my wife and I were impressed by very kind help from David Curtis. Although we drove about an hour from Shrewsbury, this was worthwhile because we met David who is unlike my local guys who tried to rip me off. I highly recommend him when you need to purchase or lease any Nissan cars.

bsunny2

15 de jun. de 2015

Josh Gamache he me so much with buying a car... it was the first time I bought a car , without my husband... he was their with the details and he just got the whole thing done for me.....

Frontier Owner

1 de jun. de 2015

Friendly, comprehensive and fast service, as usual

Jimw107

31 de may. de 2015

Got a great deal. Also, the antithesis of every dealer I have visited in my search for a new car. They neither pressured or ignored me (yes, some car dealers actually ignore you). The staff was genuinely pleasant and friendly. I was especially impressed by my salesman's knowledge of the car, as it is a niche vehicle.

marc

29 de may. de 2015

I couldn't be more pleased with the service department. I pulled into the bay Carlos took my info, and my truck was in service getting what I needed done while I waited. They had all things done and complete including a wash in 2 hours They ALL work as a team and get the job done. Very Impressive!!!

Matt D

23 de may. de 2015

The repairs took longer expected for a major repair. But they did take care of me and it made it good experience

kjrubera

19 de may. de 2015

I want to commend all of the staff at Country Nissan for the exceptional service I was provided when I was there to lease a 2015 Altima. The sales staff, mainly David who helped me, was so polite, helpful and professional. I had needed to get the car the next day and live out of state, and all of the staff worked hard to make sure my car was registered in time and everything was all set for me to take the car home the next day. They have a great staff there and everyone makes the effort to give excellent service! It was a great buying experience for me and I will definitely be back to either lease or buy my next car from Country Nissan.

Davpen71

2 de may. de 2015

Joshua in Sales was excellent. Was not "pushy" and let us know in detail what would be available in our comfort zone. Complete pleasure to do business with. Then came Kailey when we picked up the car. She was so knowledgeable of the new features and such a pleasure to do business with. With this team and include the exceptional service department, a person feels so much at ease dealing with these people. We absolutely loved the whole experience of buying a new car at this dealership. Would highly recommend these people for your next new vehicle.

douglas74

2 de may. de 2015

I was greeted promptly. The service was completed quickly. The staff was very friendly knowledgeable. They explained everything that was done once the service was completed.

AKEasthampton

22 de abr. de 2015

Good job. No delays. In and out in less than an hour.

Easthampton devotee

21 de abr. de 2015

The service at this dealership is extraordinary. I waited for my car to be serviced which was completed as timely as possible since the service area was quite busy. Everything was completed with perfection. Although crowded, the waiting area is comfortable. Thank you for your care in service.

Lois

11 de abr. de 2015

Had my 10,000 mile check up and was treated very well. They were friendly, quick and I was in and out of the service center in a reasonable amount of time.

TDP

9 de abr. de 2015

As usual, service department staff was very professional. Work was done in a timely fashion. Waiting room amenities very nice.

Hadleyite

8 de abr. de 2015

I waited for my car to be serviced. The waiting room was comfortable, with a television, coffee maker and assorted snacks. The service was done in a timely fashion and the work done on my car was explained to me.

Country Nissan

4 de abr. de 2015

everyone always so nice and job done quickly and with good outcome.Always a pleasant experience. And free coffee to boot!Will have service here for as long as we own the car..

rogue fan alan

31 de mar. de 2015

a very nice family store. great service,outstanding people all around...!!

NovaSmit2015

30 de mar. de 2015

Went in a little earlier than my appt. but was taken right in. My service was completed in well under an hour and I was on my way!Thanks!

VPD

5 de mar. de 2015

It is always a pleasant experience to bring my Nissan in for service. They are ready to take the car when I arrive and service it in a most timely and efficient manner. Everyone is courteous and go out of their way to be helpful. It is a pleasure to drive the car because I know it is being well cared for at Country Nissan.

Fward

4 de mar. de 2015

The total experience went better than expected. It was by far the easiest car purchase I've ever had. The vehicle was as advertised, sales personnel was very easy to speak with, witch made the whole experience stress free.Thanks Guys,Frank

Justin & Mary

26 de feb. de 2015

My wife and I just recently bought a used vehicle from Country Nissan and it was actually the 1st time I enjoyed the whole car-buying experience. Our salesman, Steve Nelson, was fantastic. Very professional, courteous, and thorough. At no time did we feel pressured. To top it off, out time spent with the Finance Mgr, Mark Bousquet, was terrific as well. He was very patient with us explaining all the different options and helping us pick the payment option and service plan that was best suited for our needs. We just bought the car so we haven't used the service dept yet, but I expect that we'll get the same professional and courteous service from them as well.

amgibbons

20 de feb. de 2015

I have leased 2 vehicles from country nissan and I have always been treated very well. They worked with me on my monthly payment amount. Their staff is very friendly and welcoming. I plan on going back soon to purchase another vehicle since we are currently a one car household. I love my nissan and plan on continuing my vehicle needs with country.

Beth C

12 de feb. de 2015

Very pleased with my latest visit. I was having the oil in my Xterra changed and having the tires rotated. I was in and out in 45 minutes. The customer service folks in the repair department are great.

DG

7 de feb. de 2015

Folks were supportive and friendly. Service was very good. I plan to return.

Victor

7 de feb. de 2015

Was very comfortable while waiting for my new Nissan to get serviced. Even got to try out a new Leaf! Nice ride! Good fast service!

Barbara M

29 de ene. de 2015

This is a wonderful dealership -- especially the salesperson, Joe Potter, and the Finance Manager. I have bought or leased 4 cars from Nissan this dealership and find them quite wonderful. I recommend Country Nissan to all!

KY

14 de ene. de 2015

I have not had much success buying cars. As a Black woman entering a 99% white male environment, I was hesitant as to what kind of service I would receive. I was on my guard. My experience at Country Nissan, with Steve Nelson, specifically changed this. He was pleasant from the very moment he held the door open to let my mom out of the passenger side. He chatted jovially with mom and immediately connected about their mutual love for spicy food. They found a lot more in common as the afternoon went along. I came in with one car in mind that I had seen and although he tried to encourage me to test some others I was stuck on the one I had seen. I spent a total of about 4 hours there and every minute of it was delightful. He is very competent and definitely works hard at making customers feel comfortable and content. I will return there! I must remark though that hardly any of the other salespeople took the time to even say hello. This would have gotten them a 5 in my book.

C & C

3 de ene. de 2015

I have had nothing but excellent service since I have changed over to purchasing and servicing my vehicles at Country Nissan. The service department does a great job in getting your car in and out in a efficient manner. I came in just yesterday to have our 2009 Nissan Rogue serviced. I had recently bought another vehicle from them about eight months ago and I initial loved the vehicle and although it had all the bells and whistles. I was not happy with the vehicles gas mileage or cost for maintenance thus the reason for looking at new or used vehicles . So we came in while my car was being serviced and talked with Jesse and told him what we were looking for and he immediately pulled up his vehicle inventory on his computer screen. So after a few test drives and details I decided to purchase a new 2015 Rogue Nissan. Without Jesse help I can honestly say that I would not have purchased the vehicle. Thanks, Jesse for your low no pressure approach to sales. C & C

brosati

6 de dic. de 2014

This was the best car buying experience I've been a part of. Josh and the staff worked some numbers to fit my budget. No hidden fees for not using their bank. I recommend country nissan to everyone. I'm loving my Maxima!!

richard.carlson.58511

29 de nov. de 2014

Having your vehicle serviced at Country Nissan has become a seamless experience for me, and Jerry is the reason for this. Awesome service department and coffee too!

Dave

17 de nov. de 2014

Since I bought my vehicle in 2011, service at Country Nissan has always been professional, courteous and friendly. Always a pleasure working with them.

srosario16

10 de nov. de 2014

I bring my car to Country Nissan for routine maintenance and repairs. They are always friendly and accomodating! Their online appointment program is very easy to use and they supply coffee, snacks and free wifi in the waiting area.

New Rogue Owner

20 de oct. de 2014

Jesse was great to deal with. He was very knowledgeable and patient as I checked out the vehicles. I never felt pressured and was never "hounded" by phone calls like I had been from other dealerships. I appreciated this as I didn't want to be bothered while I was making my decision and checked other makes and models. Jesse replied to my phone calls and emails promptly answering all my questions. I had an Altima Coupe and loved it but felt it was time for a small SUV. I purchased a 2015 Rogue and am very happy with it. Could have lived without all the features - leather, awesome panoramic sunroof, nav, etc but who wants to! Jesse and Van made my new car shopping very pleasant and easy to negotiate. Disappointed the finance area did not get in touch with me before I came to the dealership.

Jan Smith Cannon

18 de oct. de 2014

Done faster and for less cost than quoted.Plus a car wash and good coffee while I waited. Always a good experience for service at this dealer.

Dr. Phil

12 de oct. de 2014

I was surprised and pleased to be assisted in purchasing a car. They (Dave & company) were very helpful and knew their vehicles so well, they let the cars sell themselves. It was a friendly and welcoming environment. I never got a sales call with a "better "offer.

rob.schwarzenbach.7

5 de oct. de 2014

Great service and done in less time than stated. Great price and thorough inspection. Over delivered as usual. Awesome dealership! Will keep coming back for sure!

Mattbal

2 de oct. de 2014

Rolled our 2011 Rouge into a 2015 Altima. Gave a price that was hard to beat. Much less hassle than other dealerships have given us lately.

rawmail

24 de sep. de 2014

Joe found us the right car at the right price!! Mark got me out of there. Pronto!!Great overall experience! ! Would highly recommend . Very happy!

Shaw

14 de sep. de 2014

As usual, the service department did a GREAT job caring for our Nissan Murano. Jerry and his colleagues made sure to accommodate us on a busy Saturday morning. These folks also take care our Infiniti well. This is a tremendous service department.

Ignored Patron

11 de sep. de 2014

I went there to look at cars. The service men were the rudest people I have ever met. I was shown the wrong type of car (they didn't know the difference between a Murano & a Rogue) and was left sitting there for an extremely long time while my sales man socialized with a friend of his. I contacted the manager but they don't seem to care either. If they're this complacent before they get your money just imagine how bad they'll be after they get it.

foucheb

9 de sep. de 2014

Every three months I bring my Nissan Rogue for the required preventative maintenance. As usual the service team is great and the price is the best. Thanks again!!

Harleyflh99

5 de sep. de 2014

Cindy & I want to thank you for such a good job on the purchase of our new Altima. Jason Wright and Mark were fantastic and very professional Thanks,Wally & Cindy Kustra

Jennifer

1 de sep. de 2014

Gerry is always so helpful and great at describing the problem and repair needed. I know I am in good hands when Gerry sets me up. The mechanic has done the job well to fix my brakes. Next job is the transmission under warranty...

Bob555

1 de sep. de 2014

Stopped in to test drive the versa note because of the extent of inventory available.Made purchase and trade in and was able to drive my new car home the same day.Easy,quick service with straight forward answers and lots of help.

bmintzer7

29 de ago. de 2014

Another perfect experience! I wouldn't go anywhere else. Bev, Jerry, and Carlos have all provided exemplary service. My Nissan Juke has been my all time favorite car and I want to take good care of it. By bringing it to Country Nissan I know it's in good hands.

Dave38

29 de ago. de 2014

Called in the morning liking for an appointment for an oil and filter chance the same afternoon. I was given a 5:00 appointment. Got out of work later than intended, called the deLer and was told to come anyway, even though I'd be about 15 minutes late. Oil chance was done, along with fluid levels, tired pressure, erc. They even washed the vehicle and I was on the road in less than 30 minutes. All for $21. Absolutely incredible service. I won't go anywhere else for service, and I love my Frontier!

jasmine.nunez.503

27 de ago. de 2014

Great service was quick and much easier than I imagined, David was straight forward and was a tremendous help, he listened to what I was budgeting for and came through.

DaiSempai

21 de ago. de 2014

Since purchasing my new Frontier in December 2013 I have found Country Nissan far exceeding any expectations. The staff is truly friendly helpful and efficient. I wouldn't go anywhere else.Hank Kudlinski

EricCiocca

21 de ago. de 2014

Fast scheduling for service through website. Lots of e-mail reminders. Friendly service. Got a shuttle-ride to work and everything was done in a day.

DLTRT

20 de ago. de 2014

This was my first time purchasing a new vehicle. Dave Curtis was exceptional throughout the purchase. They had the vehicle I wanted in stock at a reasonable price and gave me a reasonable amount for my trade.

hood456

20 de ago. de 2014

Always look forward to seeing the service personnel. Very pleased with the appearance of the car after the detailing. In the past the staff has always been friendly and more that willing to answer any questions I ask

sueallaire

16 de ago. de 2014

Second time around purchasing multiple cars from Country Nissan. Dave Curtis is the best salesperson we have ever dealt with when purchasing a vehicle. Hes pleasant, attentive, knowledgeable, and straight-forward. Dave made the entire process simple and enjoyable, never pressuring us into making a decision. Thus far we have purchased 4 cars from David and Im sure there will be more in the future. We have also, had our cars serviced at Country Nissan and the service has been always been top-notch just like the sale. Thank you Jerry and Carlos.The entire staff we dealt with were professional and courteous. Thank you Dave Curtis/sales, John Potter/general manager, Alan View/sales manager and Van Lip/finance. Youre the BEST!! The folks at Country Nissan take their jobs seriously, and sincerely works towards making the purchasing experience enjoyable, hassle and stress-free. If you are considering purchasing a car, we highly recommend Country Nissan/Dave Curtis to anyone that wants a hassle-free, pleasant experience with peace of mind knowing you are getting a great deal. We have and will continue to promote Country Nissan to our family, friends and business associates looking to purchase a car.

Aurig

15 de ago. de 2014

Jason was fantastic. He was no nonsense and very understanding. We plan on buying a second car from country in the future. We love our new Sentra.

coonie55

12 de ago. de 2014

I had an oil change and tire rotation on my 2014 Rogue. I also had a free car wash. It was done in a timely manor. I am also waiting to hear about the replacement radio for my car. I was informed that it is on back order.

Karen Rowe

8 de ago. de 2014

It was my day off so I called in the a.m. To get in for a routine oil change and was put in that afternoon. Thank you for understanding my schedule:-)

GinaHill

31 de jul. de 2014

Dave Curtis went above and beyond to make sure I got the vehicle that I wanted and at a very reasonable price. Start to finish my shopping experience was easy. This is my second lease with Country Nissan and I don't see myself going anywhere else for a car in the years to come.

jezold

31 de jul. de 2014

Purchased a new 370Z from Country Nissan. I worked with Joseph Cotter who is truly a professional. No wasting time with grueling sales tactics. Joe and his manager Alan were able to get me the deal I was looking for with out wasting any of my time. Mark from the business department made the rest of the transaction smooth and painless, no pressure to buy additional services that I did not want. They even delivered my vehicle to the CT shoreline!Will definitely do business with Joe and the Country Nissan team again.

BrendaThibault

30 de jul. de 2014

We leased a 2014 Pathfinder on Sunday. After being ignored at other dealerships, we were pleasantly surprised by the exceptional service we received at Country!

Jenny Spencer

22 de jul. de 2014

David Curtis is an amazing salesman! Everyone at this dealership is friendly and knowledgable. Very relaxed atmosphere with no pressure sales tactics, which I appreciated.

tjc22

21 de jul. de 2014

Great service on 7/17/14. Repairs made, very helpful staff. Bev was awesome!! She went above and beyond to help solve issues with my Titan!

Bryan

19 de jul. de 2014

Jerry was very helpful in diagnosing the problem with my car. He was able to find the problem, order a new transmission and return the car to me in a timely manner. He also went out of his way to provide me with a loaner car while my car was being repaired. He was very accommodating to me and my busy schedule. I am very pleased with the service I was provided.

Kimandscott

19 de jul. de 2014

My husband and I recently decided it was time to buy a new/newer vehicle, we weren't sure what exactly we wanted Steve at Country Nissan was extremely patient and never tried to steer us toward any particular vehicle. Steve was very patient as I tried several different vehicles went back and forth between buying new vs lease vs buying used, my husband was out of town on business and I dealt with steve myself until my husband came home and we made the final decision. Steve never tried to push any vehicle or "specials" on me as several other Northampton dealerships tried to do, which is why we decided to go with Country. My only caveat is do your homework on financing the quote tbey first gave us on an interest rate we beat with a local credit union and to thier credit they did spend some time and topped the credit union quote to keep our business...we purchased an altima hybrid and we are very happy!

haggan93

13 de jul. de 2014

As always the service dept. was helpful and prompt on the service to my Juke. It was done an a timely fashion and the price was as promised. thanks again.

Tjphenom

3 de jul. de 2014

My wife and I drove all the way up from Connecticut to look at an infinity FX-35.As soon as we pulled into the parking lot we got swarmed by salesmen which made us very uncomfortable.After we met with a salesman,we took the car out for a drive.While I was driving the vehicle I noticed that two caution lights were on.I asked what they were and was told it was no big deal.That was a huge sign to not buy the vehicle.After we got back and went inside to negotiate,the manager came over and offered to take a whopping 150 dollars off the price of the car...what a slap in the face seeing how any other dealer was willing to take between 1-2 thousand dollars off.The bottom line is I would NEVER recommend Country Nissan to anyone!!!

Jessie413

2 de jul. de 2014

As always I was greeted in seconds and my car was in with in five minutes. The Staff was friendly and personable and the price was more than reasonable.

Daniellevillar

1 de jul. de 2014

Worked with Dave and Tommy on finding a new family car. Dave showed me all the great features of the new Pathfinder. Very happy with the service and my new car!

Colcav09

24 de jun. de 2014

Beverly was extremely helpful and accommodating. She made the time go by quickly and she checked in with me often to be sure I was all set. I was very pleased.

mjlee9

23 de jun. de 2014

I entrust the service of my Nissan Altima to Country Nissan because of their professional service and honest values in how they conduct their business. My Nissan was originally purchased from a New York City Nissan dealer, who conducts service in an unscrupulous and unsavory manner. I bring my car to Country Nissan when I am at our second home in Vermont. Country Nissan is worth the extra travel.

gmustoe

17 de jun. de 2014

We came in with a vehicle in mind from the website and we were pleasantly surprised at how smoothly the transaction went from the moment we met Jesse Chisholm - we will definitely be back in the future.

cdippolt

14 de jun. de 2014

Over all the service was wonderful. However the free car wash that was offered, and I took advantage of, left something to be desires. The car was left in the sun, and the dried water spots on all the windows required me to wash the windows all over again when I arrived home. Maybe, if you offer this again, they could at least wipe the windows of.

Jemss

10 de jun. de 2014

Great experience, as usual. Jerry is the friendliest! I would not take my Versa anywhere else to be serviced. Love that it is next to the bike path, too.

WilliamDungey

10 de jun. de 2014

My experience started off well with Rose via the internet. She responded promptly and with several options to meet my needs. I had sent the same request to several other dealerships with them only pushing for me to come in without addressing my questions.When I walked into the dealership, I was greeted promptly by Jason who supported me throughout the process and helped me find exactly what I needed.Finally Mark worked with several banks to find me the exact terms and payment that I was looking for. Overall I would highly recommend the team here at Country Nissan.

337spud

8 de jun. de 2014

my experience with your Beverly was exceptional. She was very courteous and accommodating when it came to getting my vehicle serviced. My vehicle was serviced in a timely and professional manner. It was a very good experience. Thanks

sylvan32

7 de jun. de 2014

Cramped for time and not wanting to waste time going from dealership to dealership sitting through arm twisting sessions, we went to the Nissan website and figured out what we wanted. then my wife clicked on a "get a quote link" we heard from four area dealers. One was close buy where we worked so we popped in to test drive and make sure this was the car my wife wanted. We said to the salesman give us your best price. Unfortunatly we wasted 2 1/2 hours getting no where. Their price was basically the MSRP less the rebates and only the car sitting on the showroom floor.In the mean time Rose Hathaway sent us an initial contact email. I didn't respond as life was busy for us. Those emails kept coming though, with titles like "Do you have any questions?" Finally I responded to one with the appeal that we did not have alot of time to waste and this is the car we wanted, the color, the options. Rose responded promptly with the MSRP and the the internet sale price. Compared to the other dealer it was quite attractive. She told me they did not have the color we wanted on the lot but could locate one for us. A few emails later we set up a time to meet Josh at the dealership. After exploring a few options on the lot to try to save a little more money and time we decided in the end to go with the intiial offer we set up with Rose. Once the Car we wanted was located we signed the paperwork and bought the car at a great price. All through this was a great buying experiance. Thank you Country Nissan

jswinney

6 de jun. de 2014

My visit was positive and time efficient. Mr. Jerry Donah was friendly, knowledgeable and respectful. My recall issue was resolved efficiently and with no cost to me.

foucheb

6 de jun. de 2014

I visit Country Nissan for the service of my vehicle as the service is quick, friendly, and the price is competitive. I will continune use Country Nissan as long as there is no change.

simmy

5 de jun. de 2014

I needed to have my car inspected as it had expired in February, OOPS! I went in on my day off; and it was taken care of within an hour. In and out no muss or fuss

Diberjp

4 de jun. de 2014

Mark B gave me excellent service and has a great sense of humor. He also explained every aspect of the transaction, which made me relax and made the closing seamless. Respectfully, Jim & Carol DiBernardo

Nancy

3 de jun. de 2014

I was intimidated walking into a car dealership. Jessie and Mark made me feel comfortable and i got a great deal on an awesome used car! thanks for making my car buying experience a positive one!

nohokungfu

2 de jun. de 2014

I felt comfortable from the moment I stepped foot on their lot. Jessie was very easy-going and informative and i immediately trusted him. We found a car that worked for me and then Mark made the magic happen with a bank, in order to allow me to drive my new (used) car home right away. I love my car. I had a great experience at Country Nissan in Hadley and i will recommend Country Nissan as a great place to buy a car!

bmintzer7

31 de may. de 2014

I have never had anything but the BEST service with Bev, Jerry and Carlos! Excellent, trustworthy, and personable team. I will probably get another Nissan as my next vehicle just so that I can continue getting my service here!

Aevenne28

31 de may. de 2014

I had a wonderful experience at Country Nissan. The sales manager spent a lot of time looking for the car I was wanted, even though it was going to be difficult. Everyone at Country was very friendly and professional. Joe even took the time to look for seat covers that would fit my new car! I would absolutely refer anyone to Country Nissan.

surgebernier11

30 de may. de 2014

Once again another great experience with country Nissan. Dave is the best, couldn't be happier with my 2014 Altima, and what a deal. Will keep coming back.

snacks51

26 de may. de 2014

I had a great experience when i visited Country Nissan. The entire staff was very welcoming and friendly which made the visit well worth coming. Customer service was done quickly and efficiently

Vince Vega78

26 de may. de 2014

Employes are very laid back and make it comfortable for customers

rosenauer

22 de may. de 2014

My Altima received a recall and I went to the appoinment and I asked for an oil change and they did both in an hour.

Cokereferee

22 de may. de 2014

My Car serviced as requested, the work was completed timely, the car was returned washed and vacuumed. Recall repaired and was fully explained by service manager.

kfryzel

19 de may. de 2014

The saleman and managers could not have done a better job. No complaints, only compliments!! The service was excellent, the transaction seamless and quick. I just love my new car and all the people at Country Nissan. I stongly recommend this dealership!

beswick

17 de may. de 2014

We wanted to lease a Versa because we wanted to get the best deal. We did. It took longer than we expected, but in the end we were happy.

EricCiocca

14 de may. de 2014

Walked me through what was needed for my car. Repairs and maintenance. It seemed pricey but there was also a good deal of work done.

gisellep

9 de may. de 2014

I went into Country Nissan on 5/8/14 for a routine oil change and a passenger seat airbag recall issue on my Nissan Altima. I estimated that I would probably be there an hour so I made the necessary plans to clear my schedule. When I got into the service center, my car was taken in immediately and Beverly gave me a quick rundown and explained it would be about 45 minutes and also offered a complimentary car wash (which I gladly accepted). Imagine my surprise when my car was done in 30 minutes! Not only was the service fast and dependable everyone was super friendly and made me feel comfortable. I really enjoyed the seating area with the snacks and coffee and it was well maintained and clean. It's great to know you have competitive pricing for your services - in an ailing economy it's great to be able to save wherever you can, and I truly appreciate not being "ripped off" for an oil change after viewing your comparison chart on your services versus the competition. Thank you to the Cosenzi family for owning and operating such a great establishment and setting the bar high for customer service in all respects! Warm regards,Giselle Pollock

J M Davis

8 de may. de 2014

I purchased a 2010 Nissan Altima at Country Nissan. I was a first-time customer. All my interactions were positive. Staff expressed pride in their workplace. I acquired a beautiful vehicle at a fair price.

Jlopes61

6 de may. de 2014

Courteous, professional, on time. Asked Beverly to look at back up camera that keeps going to black. Carlos investigated and while they couldn't find exact problem, ordered parts to follow up and get it repaired.

rfrcar

1 de may. de 2014

I came in for a state inspection; the sevice was quick and professional. This is the third lease I have had with Country Nissan and the experience has always been top shelf.

Ray

25 de abr. de 2014

My wife and I have been buying new Nissans from Dave Curtis since 1999. We have been so pleased with his straight forward deals that family members from as far away as Burlington, VT have purchased new cars from Dave. We've also had them serviced at Country Nissan and Jerry provides impeccable customer service. I highly recommend Country Nissan.

Disappointed customer

28 de mar. de 2014

I bought a 2011 Nissan Rogue. They pretended like I was getting a great car at a great deal. The day after I bought it my tire pressure light went on and when I brought it in they said there was a nail in the tire and it must have been my fault and tried to make me buy a brand new tire. within two months my radio display stopped working. I went to refinance 3 months after I bought it and got an interest rate that was a third of what originally was given to me through their finance department (when he had said he was given me the best possible financing option). I put my trust in them and feel as though I was totally mislead and was treated poorly. I know many people who had horrible experiences at this dealership as well; including a close family friend who purchased a vehicle from country and when she tried to trade it in at another dealership a few years later she was told it was worth 1/4 of what it should have been as it had a salvaged title- which was at no point told to her!! Do yourself a favor and go somewhere else!

John P

5 de mar. de 2014

I would like to commend your Service Representattive Jerry Donah. He is truly a GREAT ambassador for your dealership. He honestly cares and goes out of his way to thoroughly explain what was done to your car. As long as he's at your dealership I'll be a customer!

maggie

4 de mar. de 2014

I went to get my first oil change for my 2013 Juke and was very pleased with the woman in the service department, very nice and professional. I would like to also say I was in the wrong area at first and was redirected to the service department by a very personal girl by the name of Kailey, thank you. All in all I really like the people and service at Country Nissan.

Stephen (Cartman) & James

24 de feb. de 2014

Jerry in service has been taking care of our cars for about 7 years now, and we are so very happy with his attention to detail and his willingness to take time to make sure that we are totally satisfied !!! THANKS JERRY & COUNTRY NISSAN !!!!

Carolyn

12 de feb. de 2014

I brought my Juke in for an oil change. I was early and they accommodated me with a smile. I was told everything that was going to happen to my car. I did not have to wait long before my car was done. There were other people waiting in the waiting room so it was not that my car was the only one being worked on. Everyone was very polite. I was on my way happy as a clam in a Juke.

Hank K

4 de feb. de 2014

Very fast efficient service on my new Frontier in for it's first oil change

KathleenBellorado

16 de ene. de 2014

My experience at Country Nissan was amazing in purchasing a 2014 Altima. This is what shopping for a new car should be. Dave Curtis was very knowledgeable and straight-forward, and made this car buying process a breeze. His friendly nature, straight talk, and approachability is a breadth of fresh air in comparison to other car salespeople that I encountered in this process. I would highly recommend this dealership and specifically, Dave, to anyone that wants a hassle-free, pleasant experience with peace of mind knowing you are getting a great deal. I plan on shopping at Country Nissan first for my future car purchases.

HLynn714

19 de dic. de 2013

I went into Country Nissan after hearing some positive reviews - I had not been in the market for a new car but following an accident unexpectedly had to go in the market, I dealt primarily with Jesse Dupray, he was wonderful! He worked very hard to find me a car that I really loved that was in my price range, he kept in contact and went well above what I believe was normal customer service, including coming in on his day off when I came in to do the paperwork. There was no shady dealing one would expect with buying a used car, every single person I encountered was very positive and friendly. Van and Mark were also great to work with, they were knowledgeable and took the stress out of the financing piece. I would absolutely recommend going here if you're in the market for a new or used car, I am looking forward to doing more business with them as far as servicing the car goes and will definitely go here when I'm ready to purchase a new car!

Raymond

27 de sep. de 2013

Riley was so easy to work with. Everyone was laid back and a pleasure to work with. No pressure, and this senior likes That. Would recommend them.

tunger88

18 de sep. de 2013

Puchase price quoted over the phone was $35,713.00. Made the $2,500.00deposit and when I went to the dealership, the purchase contract has a price of $36,013, which I did not realized at the time and signed it. Later found out the price differences and contacted the dealership. No one wanted to response to my email because they all know they scammed me of the $300.00. Finally, the GM called and said what you signed is what you paid, that's it. No more comment. I will pursue this until I have it right. Even if I have to spend more money on legal fees than the money I should get back from them. Don't let these people get away with a crime.

Annoyed

3 de sep. de 2013

This dealership is a perfect example of why most people dislike the process of buying a car. They try every game in the book.....don't be played. Take my advice and avoid this place!

Pete

14 de ago. de 2013

It's the staff at Country Nissan that truly sets this dealership apart from all the other dealers. Not only did I get my new car at a great price, but everyone of the staff was wonderful.

Teresa

28 de jul. de 2013

I went in over the Memorial Day weekend, just to look at an Altima. The deal I was offered was so good I bought the car that day. This is the 5th Nissan product we've owned and we've been thoroughly pleased with all of them. The staff at Country Nissan is professional and the service department staff is knowledgeable. Repairs and routine service are handled in a timely fashion and the waiting area is clean and comfortable. I highly recommend this dealership for sales and service.

Redsoxfan

21 de jul. de 2013

Brought my 2013 Juke in for 7500 mile service on Saturday. I was greeted at the service desk and the gentleman behind the counter didn't have to ask me my name, he handed me my slip and showed me the waiting room. I had a question about my tire pressure indicator and he was able to quickly answer my questions. While waiting I was greeted by the business manager Mark who asked me about both my cars. And by the sales manager Mr. Potter again asked about both cars and if I enjoyed driving them. I told him that the 370Z nismo only has about 300 miles on it because I only take it out on nice sunny days. My Juke was completed in less than 45 minutes. I am very happy with the service and it's nice to know that the people at country nissan still remember you by name.

Sarah

19 de jul. de 2013

I went in the other day and was only planning to buy a used car but secretly hoping I could afford a new car. Jesse was so helpful and friendly and even ran the numbers on different cars and I found I was able to not only get a new car but the car I had been hoping for! The prices were very reasonable! And even though it was late in the day he was able to have the team at Country Nissan do all the paperwork so I could drive home with it that night. The next day I went back to get my inspection and registration and when Jesse saw us come in he came right over and ask if I was happy with my new car! He even cleaned out my old car and found items I missed! He checked back throughout my second visit too!! Just amazing service all around! My grandparents had told me everyone was so nice there and they were right. I would recommend this dealership to anyone!

ellenpanzer52

25 de jun. de 2013

My family has wanted to purchase a car from this dealership for a long time and so on June 24th 13 we did. My mom needed a small car and at 80 years of age it was important to me that her needs were met and that she (we) could afford it.As we walked thru the front door we were greeted by David Curtis, whom was just wonderful in helping mom get the car of her dreams, a 2014 Nissan Versa!His professionalism was stellar and he went above and beyond the standards that we as a family feel are required. Very compassionate and warm,great at what he does but also a very warm and kind man.Jill helped us with the final tips and gave us a key and helped us off the lot! She was also just wonderful. All the staff is great and the customer service at Country Nissan is second to none!!! We feel that this dealership is such a blessing to have in our area.We hope that Ms. Cosenzi considers the people whom work for her at this dealership as much of a blessing as myself and my mom do!Ellen and Susan PanzerAmherst, MA

guitarplyr

7 de jun. de 2013

Went to Country Nissan to check on their Prize Mailing, got a $5 gift card and was looking at a 2013 Frontier Pro-4X Crew Cab. Josh sold me my original Pro-4X king cab and asked what I had for milage and if i wanted him to run numbers, I said sure thinking there was absolutely no way i could do it. He came back $10 more a month with a down payment that would equal the cost of a new set of tires and 30K service that would be needed anyway. We talked and settled on a trade value and a price on the new truck and I was very Pleased. Country Nissan gives great service very little hassle, and no pressure. They way they work makes buying a new or used vehicle a very pleasant experience and I would recommend Josh and the dealership to anyone looking at a Nissan.

mlodato

28 de may. de 2013

Great dealership with friendly people. Jesse Dupray was incredibly knowledgeable of the car from a mechanic standpoint, and this helped a lot with making a decision.

No Nickname

15 de may. de 2013

your staff has been very prompt and friendly nad we look forward to a long and Friendly relationship in the future,getting our car serviced,and or repaired. Thanks Kurt J.Wenzler

Jimmy Juke

7 de may. de 2013

Country Nissan was easy to deal with when purchasing my Juke.However,they make a promise to you that they do not keep( I am not alone having this experience !!!)...they promise you a 50 dollar "check in the mail" if you refer a customer to them who buys a car from them.I did,6 months ago,and no check! I know 2 other people who have had the exact same experience! I talked with Jill there 1 month ago,and she assured me that it was an "honest" mistake and promised me a check....still no check !!! I don't really care about the check---it's the lies and deception that bothers me,and my friends who were also lied to !!! Deceptive,VERY bad business practice for SURE !!!!!!

The Watchman

6 de may. de 2013

This dealership Country Nissan /Hadley promises you $50 if you buy a car from them and you refer someone else who also buys a car from them... THEY DO NOT FOLLOW THROUGH ON THIS PROMISE AND YOU WILL NOT RECEIVE $50 FROM THEM... and I know several other people who were promised $50 from them and they did not receive it !!!!! So they lie to your face they're completely deceptive and untrustworthy and I will never do business with them again... they remind me of a sleazy used car salesman !!!!!!!

mdprincess16

2 de may. de 2013

I live in Springfield which is over 20 miles away from this dealership, but I kept hearing from friends and co-workers that if I were ever in search for a new vehicle to make the trip to Country Nissan in Hadley because of the great customer service and prices. I was very nervous because it was my first time looking for a new vehicle and wasn't sure if I should go with them or stay close to home. I did some more research online and heard there're advertisement on the radio, So I inquired through the Nissan website by choosing Country as my first dealership, a couple of hours later I received a email, phone call and info sent over about the vehicle I wanted and was scheduled to come in for a test drive at my own convenience. Long story short the Country Nissan staff assisted me in every way from explaining the features and accessories of the vehicle and its trims and giving me affordable payment methods/options (which was very important for me). They also gave me more for my trade in than other dealerships quoted me. All in all I left with the vehicle I love at a Great price and would most defiantly refer Country Nissan to friends and family. Well worth the trip :)

murano

29 de abr. de 2013

Took vehicle for a schedule oil change, and was pointed out that my sticker was expired.

Honda

28 de abr. de 2013

In and out in great time thank you once again Country Nissan

Juke Owner

13 de abr. de 2013

They did a great job the Service has improved a lot!

Keith

13 de abr. de 2013

Always accommodating with my busy schedule! Thanks for the help.

Mrs B

12 de abr. de 2013

My Rogue had a bunch of recalls and unfortunately,we ran out of time ourselves to stay and have them all done. We returned yesterday and it was taken care of within 30 mins! Talk about speedy! Talk about happy customers! If you ever make a commercial using customers,please ask me,Mrs. B. I'd be more than happy to oblige! Best service ever!!!!!!!!!!!

Debbie

12 de abr. de 2013

This dealer has the best customer service and I been to quiet a few. They are in hadley and i live in soringfield, but I dont mind traveling the distance for comfort.

friend of Nissan

11 de abr. de 2013

As always, I received courteous and excellent service from this Nissan dealership. I love the Nissan cars (particularly my Juke) and this dealership makes it all seem perfect!

Dee Dee

10 de abr. de 2013

I have never had a problem with the service depatment, they are friendly, polite and always do a good job. My appointments are always at 8:00 AM because I need to be to work for 9:15 anf they always make sure I am out on time

Rob, satisfied customer

6 de abr. de 2013

Excellent Service.Since we have relocated to Western Mass, all of our vehicles have bee leased and serviced at Country Nissan with excellent results.

Not a fan of Country Nissan

28 de mar. de 2013

When we bought the Nissan Rogue we turned on the heat when we got home and it just made a very , very loud noise...brought it back and said there was a mouse that got in there a chewed some white foam in there..so they cleaned it out. Just brought it for an oil change and tire rotation ..that took over an hour, and then i just drive it 2 ft , and i can feel something is very wrong with the wheels...felt like a flat tire....so i have to drive it across a busy street and turn around, and come right back...they say 2 lug nuts were not put on tight enough!!!! what bothers me is ..when the guy that was doing the tire rotation was finished he had to drive it outside...must of felt something was wrong?? it took me 1 whole minute to figure out and I am not even a mechanic...so far very bad experience with that place.

Kathy

28 de mar. de 2013

All I can say is Jerry the manager is great and explains the whole process when we take our car in. He is always helpful. We have had (6)new vechiels from nissan since 1995. I started with the 200SXSER than the Quest, than the Frontier, than the Muranio, the Versa and now the Rouge. I have liked all but the Quest. I trust the Nissan product and have been very happy. My lease will be up next year and I hope to get another.

taightersalad

25 de mar. de 2013

great service at a great price thank you very much

Robin

20 de mar. de 2013

The service person was wonderful ! He should wear a name tag on the outside of his jacket so I can remember his name.

Blues Riff

19 de mar. de 2013

Even though I had my vehicle in for just an oil change, I received a follow up call the next day inquiring about my satisfaction with the service.

lexlat123

15 de mar. de 2013

Everyone was great at Country Nissan in Hadley, but Ryley was the best on them all. Very accommodating, knowledgeable, patient and most importantly a sense of humor. He got to know us and understand what we needed for a car, but never pushed us in one direction or the other. I will recommend anyone who is looking for a new or used car start with Country Nissan and ask for Ryley!

jessandadam10

4 de mar. de 2013

Gave me a good price for my trade in and walked out the same day with a car... love my new car so far, went to get the sticker that didnt take to long overall a good expierence

No Nickname

22 de feb. de 2013

we were treated as always very well and it is a pleasure doing business with you people

ataugher

21 de feb. de 2013

Riley was such a fantastic help. I, with the help of Riley and my parents, chose a white Nissan Altima 2.5S that was very gently used. He made the process fun, comfortable, and memorable. He was very knowledgeable and very willing to meet our wants and needs. We wish all sales consultants could be like Riley! We would recommend him to all of our family and friends. Please tell him thanks again for us!

nonickname

20 de feb. de 2013

Carlos and Jerry in service were Great! Thanks for getting me home in the A.M.:)

Russell

14 de feb. de 2013

I was very happy with your warranty service. I was surprised to see a 4X4 failure in my own driveway with less than 4,000 miles, but the service I received was great. You did a great job and you were so fast for such a big job ! This compliment is coming from a former Nissan parts manager and a 20yr auto parts veteran with experience in GM and Chrysler also. Thanks I'm so Happy !

yr76

9 de feb. de 2013

This is the second time we have purchased a car (Nissan Maxima) from Country Nissan and for the second time it was an excellent experience. David Curtis was exceptionally responsive to our needs and went above and beyond to help us find exactly what we were looking for. Mark Bousquet provided comprehensive services to ensure we received the best financing options possible. Rita Tauscher delivered excellent customer services as she presented us with our purchase at the end of the sale. In addition we would like to mention that Gerry and Nick in service have demonstrated tremendous professionalism and excellent customer service each time we bring our car to service. We will definitely return! Sincerely, C and Y

CBonilla

9 de feb. de 2013

Service is great Nick,Carlos,Jerry are awesome. Tech do good work.

brian

7 de feb. de 2013

You guys in the service department are all very professional Thankyou

Alejo

5 de feb. de 2013

They finished on time, great place, and excellent costumer service.

frank

4 de feb. de 2013

My recent visit to Country Nissan was excellant. Staff is great and enjoyable.

TallGuy85

4 de feb. de 2013

I had a great service experience at Country Nissan, Carlos was very helpful. I went in for an oil change and they also did a complimentary safety inspection. They informed me that I needed to get some work done, but it was covered under factory warranty. They made the whole process very easy and even offered to drive me to work. Thanks again guys

Martha

3 de feb. de 2013

Carlos in the service department was extremely helpful and courteous.

cindy

2 de feb. de 2013

Larry was a great salesmen, worked for our needs in a car and also was helpful in getting our new car processed for us the same day. Thanks. we love it.

Geoff

1 de feb. de 2013

First time buying a new car instead of a used vehicle, overall a decent experience. I great deal thanks to my salesman Freddy Rosario and the General Manager.

John C

29 de ene. de 2013

Jerry and the others in the service department are very kind and extremely knowledgable. They always handle their customers with kindness and professionalism

Hunter

28 de ene. de 2013

What a great experience we had when buying our new Nissan! Dave walked us threw the buying process in a professional manor. Everyone we dealt with at the dealership had a positive attitude and treated us like family.

Smartcookie

27 de ene. de 2013

We loved our experience at Country Nissan. Staff were friendly and sincere, willing to go the extra mile - even staying an hour after closing on a Sunday so we could take a second test drive. No high pressure sales tactics, we could browse at our leisure; everything was based on our wants and needs -staff is very focused on developing long-term rapport with their customers.

Big man, Big beard

26 de ene. de 2013

My visits to your dealership have always been positive. Everyone is helpful and friendly. My interactions with the service department have left me feeling confident that I can return when needed. Jerry and Carlos, at the service desk, were both very helpful and carefully explained what was done to fix my car. Jose and Tom, in the garage both did a great job and got me out of there faster than I had anticipated.

Customer

26 de ene. de 2013

Courteous professional repair / vehicle maintenance staff.

Barbie

20 de ene. de 2013

I am very pleased with this dealership.They were extremely helpful and courteous.I had left the car for a routine oil change and asked if they would call when the car was ready.All went as agreeded upon.Kudos to the great assistant service manager.Sorry I can not recall his name.He was so personable and professional as well.Great doing business with these fine folks.

Fiber Fiend

20 de ene. de 2013

As always there wasn't a long wait for my oil change. I was told I needed new windshield wipers and agreed to replace them. The cost was resonable and it saved me the time to do it myself which I appreciated. Very friendly service, and the waiting area is comfortable and clean.

Diana

18 de ene. de 2013

The staff at the service desk are friendly, helpful, prompt and professional. They explain and review options for service and repairs.....

Srider

17 de ene. de 2013

Thequickest oil change I have ever had! Thanks again

2009 Versa hatchback

9 de ene. de 2013

Everything was perfect--making the appointment, check-in, timing, checkout.

MeganY

4 de ene. de 2013

The employees working in the service department are amazing! They updated me throughout the process as to how long was left, what was happening etc. They were very welcoming and efficient.

Allyson

2 de ene. de 2013

Thank you! The service and repair was easy and fast. I love the free maintenance for a year!

Dickie

25 de dic. de 2012

Great job done on new car. Very happy with sales people

Car novice

23 de dic. de 2012

I recently went to Nissan in Hadley to repair a ticking noise associated with my fan. I was told the appointment was going to be an hour and I scheduled it. Of course, when I arrived for the scheduled appointment there was no ticking. I was convinced they were going to turn me away with the usual "she doesn't know what she is talking about" attitude of some service stations. However, they smiled, nicely asked for my keys and invited me to have some coffee and snacks while I waited in waiting room. Half an hour later a nice mechanic came to show me a fan filled with contents of a mouse's home telling me that I was right a out the noise. Exactly 30 minutes later (an exactly one hour appointment) I was on my way. EXCELLENT service and I just love how friendly everyone is.

Jordan

20 de dic. de 2012

Oil change and rotation of tires. Quick, easy, painless and done before I finished my coffee.

Car fan

19 de dic. de 2012

Country Nissan is the best place for service! My whole experience of taking my car to its required service every 3 months is excellent. All the staff is super friendly and nice. Starting from making a call to schedule an appointment. They fit your time needs. I had to change the time of my appointment and they were extremely helpful. During my visit, the staff is extremely nice as well! I got there a bit early and still they were ready to take my car. The waiting area is super nice! And they finished super fast. I hardly had to wait. They are so professional as well. I know that my car is in good hands with them. I recommend Country Nissan for service always!

average joe

18 de dic. de 2012

Service was performed in a timely fashion with a full explaination of other service that should be performed.

nmsob

10 de dic. de 2012

Mr. Curtis' two middle initials, although not C.N (for Country Nissan), ought to be such.Here is a Sales Associate who knows his stuff, and communicates it fairly, COMPLETELY, and ethically, not to mention going out of his way to assure thorough customer satisfaction.I have bought two used cars from David, and then driven them 2,100 miles to another state. Buying used cars is a chancy thing, and being that far away from what I know to be Country Nissan's competent service would have been a concern had it not been for how comfortable I felt dealing with David and his representations. I base my conclusions upon his many years in the business and the high regard in which David is held by other of his customers. Those are the reasons I ended up with, not only one, but two, excellent used cars.The first car, a Mercury, was approaching 350K miles before the airbag failed, and without too much more than the usual maintenance that you would expect from any '93 vehicle being driven 40,000 to 50,000, or so, miles a year.My current car, a '97 Crown Victoria has been going smoothly for 35,000 miles, not yet having reached 100,000 miles, and no problems at all - unless you count a cracked windshield from gravel-hauling, uncovered trucks.Will I be buying more cars from Mr. Curtis?You bet, but it may be a while; not until this current one wears out.

donjoe3

9 de dic. de 2012

I would highly recommend Country Nissan in Hadley Ma. for a great car buying experience. I recently purchased a new altima and am extremely happy with my purchase. My sales person Josh Gamache did and outstanding job to make sure that I got exactly what I was looking for. No pressure at all and he was very professional and friendly.I was shown how to operate all the features the car has to offer and that helped me out alot. I have been to the service department for an oil change and was taken care of in a timely manner. Overall I am extremely happy with all at Country Nissan.

Richard

6 de dic. de 2012

Very pleased with the curtsey and service that I received yesterday at Country Nissan, I was informed the service that was needed would take 1.5 hours,it was finished in one hour very happy. Thank You..

susanhibbard

4 de dic. de 2012

Freddy is the best. It was a pleasure working with him. He was very helpfull. I would go back with more business for him. Thanks freddy.

Sprout

29 de nov. de 2012

Everything was smooth and easy. Jesse and John went the extra mile to make sure all my needs were met and the price was the best in the valley.

cat lover

29 de nov. de 2012

I went in for an oil change. Jerry the service coordinator was great. He noticed I needed a tire rotation and so I also had that done. He is always very friendly. My daughter is handicapped so he made sure the car was easily accessible. Everything was done in a timely manner. Very pleasant atmosphere.

Car buyer

27 de nov. de 2012

From the moment I walked in the door I was treated with the upmost care. From a smiling face greeting me at the door, to an extremely knowledgeable salesperson, a fantastic and courteous manager, and an excellent finance department this was by far one of my best car buying experiences. The staff at Country Nissan did everything they could to meet my expectations, and I drove away happy in a new car!!!

HOBIE

26 de nov. de 2012

Totally professional staff, very informative no pressure sales. We have bought 3 new vehicles from this family of dealerships within the last 14 months and every time it was a pleasure. Their sales and follow-up is always very personable and friendly. would recommend this group anytime.

Fuel saver

25 de nov. de 2012

I am thoroughly satisfied with my new car shopping experience. Everyone was so helpful and nice. All of my questions were answered satisfactorily. Freddy Rosario was especially helpful in my decision to ultimately buy a Nissan. I would recommend anyone to atleast pay you guys a visit and experience this first hand.

VersaOwner

22 de nov. de 2012

We've been searching for a car for several months and been to many different dealers. Country Nissan was by far our best experience! Our salesman was thoughtful, listened to my concerns and car preferences and recommended a car I wouldn't have otherwise considered - and the best part - it was cheaper than the one I'd originally come in to drive! We will be returning to this dealership.

AshClarke

21 de nov. de 2012

If the sales manager didn't work with us to get such a good price, I wouldn't have even thought twice about buying a car from here. I am not sure if our salesperson just started and doesn't know how to talk to people, but he was pretty terrible from the beginning. When I told him the car drove nicely, but had to think about it, he yelled in my face asking why I said outside that there was nothing I didn't like. Just because I like a car, doesn't mean I am going to buy it immediately! From that point on it was lots of lies about the car. He told me that the car got 35mpg when in reality it gets 24 mpg. He told me that he was going to get me all new brakes, new tires, and new windshield wipers, none of which I got. When I went to pick up the car, he told me to go talk to some girl about a rewards program to "waste time" while he cleaned the car. He brings it around with less than 1/2 tank of gas and dirty inside! When I asked about it, he told me that "you can't have a new car for a used car price." I don't think asking for a clean used car and one with a full tank is too much. I had a few things done through the service department, AMAZING. They were super helpful and worked hard to make things work for me. I think this particular salesperson needs a little lesson from them. I wish I had worked with a different salesperson so I could say everything was fabulous. I hope this salesperson gets some mentoring for his and all future clients' sake.

Gary616

20 de nov. de 2012

David Curtis is an acceptional, courteous, and professional sales representative. He goes above and beyond to make one feel comfortable and well taken care of. David explains everything from the financing end to the amazing features of the vehicle you're purchasing. I would highly recommend David to anyone I know. Country Nissan should regard David as someone of high standards. It's been a pleasure!

jcbaker21

20 de nov. de 2012

I would strongly recommend anyone to your dealership mainly because of David Curtis.......David explains everything in detail with a friendly touch.....we all have so many choices on where we can buy a vehicle but David can get a deal done because the price he gives you is competitive and most likely a better deal than going else where..... I have checked the numbers thoroughly and every time he is right.....I am so glad that I have a person like David Curtis in my life to make buying a vehicle EASY!!!!!!

countrynissan

20 de nov. de 2012

I just purchased a 2011 Sonata with the help of Freddy!! Freddy was very knowledgeable and knew exactly what I wanted! For any of you out there looking for a new car shop at Country Nissan and ask for Freddy!Disregard the first review!

pd193822

20 de nov. de 2012

The sale men David , was great and explane every thing about the car and how every thing works,, most sale man don,t explane thing the way He dose. when He tell u all about the car u want to buy, u leave there with some one that know what He talking about, that way I aways look for Him. I rate David number one in My book . his perinsol iis be on good and He all seem to be happy go lucky , when u leave there u know u got a good deal. if u car has to go in the grage for oil change He there to help u out. if all the sale people had u sale would go sky hight. u should have class and make David the teacher.

rpkemble

19 de nov. de 2012

I have bought two cars from Country Nissan so far and have recommended them to many of my friends and family (who have also bought from them). David has always been great to deal with and works hard to put me into the right car and get me a great price. It's a great experience to find a dealer who takes the time to listen to what I am asking for and to ask the right question to know what I need. Two cars from David so far and I sure they'll be more in the future! I've had both cars serviced at Country Nissan (though they're not the closest dealer to my home) and the service has been as good as the sale.

davidgbcurtis

19 de nov. de 2012

David has been very helpful through the years with all of our car buying decisions. He takes his time and offers good, honest advice we find very helpful.

lsantana

17 de nov. de 2012

Excellent! Knows their stuff.. very efficient. I would recommend the service to all my friends and family.. I was greeted properly. I had a great experience!

oliver83

17 de nov. de 2012

Was very happy with the info I got and comfortable asking questions. Wasn't high pressure I was able to look freely around and didn't feel pressured by anyone, was fully informed with all the questions I asked and got all the attention that I needed.

teaktropical

17 de nov. de 2012

Freddy is very knowledgeable and friendly. He made me felt welcomed. I will certainly refer him to friends and family. The sales and finance manager were of great help aswell. Thanks again.

Ytdpp

17 de nov. de 2012

Very knowledgable about the vehicle I was purchasing,very friendly,answered all my questions I had presented to him looking forward to doing business with Freddy again real soon when my son starts to look for his first vehicle

Victor215966

17 de nov. de 2012

Freddy was able to get me out of my current and into a barly used Nissian Altima and I could not be happier with him.

Donna Holden

17 de nov. de 2012

Freddy was a pleasure to work with. He made me feel very comfortable. I was not over pressured. Answered my questions fully. I would recommend him to friends. I feel he was very knowledgeble and was I was very pleased with my purchase.

Dk22378

17 de nov. de 2012

Excellent customer service very helpful staff and a huge selection of cars staff members were very friendly and helpfull I strongly recommend this dealer thanks guys.

Barbara Aleman

17 de nov. de 2012

I had a great experience at Country Nissan Freddy Rosario was very helpful, friendly with great customer service skills gave me options on the the choices that I had and very knowledgeable at the comparisons of choices of cars that i had. I would definitely recommend all my friends and family to Country Nissan

SashaR

17 de nov. de 2012

Freddy is very knowledgable in this industry and helps to find the best ride that fits your lifestyle for a great price! I highly recommend him !!

Stephblazer

17 de nov. de 2012

I went to your dealership about a year ago and received poor service. I had no intention on returning; however my friend wanted to go and check out the new maxima and see about getting some quotes for a used car. Her salesman Freddy was the sweetest person. He was soo helpful and fun to look at cars with. It changed my opinion of my past visit. Hopefully you keep great salesman like freddy there. Because when I need another car I will definitely make country nissan my first stop!!!!

gpacheco3

17 de nov. de 2012

very people friendly Freddy took his time with explaining details on vehicle and process assisted with finding me the right vehicle in my price range would recommend to all friends and family looking for a great deal and great service. Thanks!

MZavala

17 de nov. de 2012

Freddy understood what I was looking for and made it happen in record time. He came highly recommended by a co worker who just purchased a Rogue.

mrskarrknight

17 de nov. de 2012

Very friendly and to the point. Great detailed customer service and answered all my questions with a proficient demeanor. I would definitely recommend this dealership to all my friends and family members! Thank you for all your help!

Angel93pgt

17 de nov. de 2012

Great experience and I would recommend you guys to my friends, thank you. Freddy was especially helpful in in my ultimate decision to go with the Altima.

Kup

14 de nov. de 2012

We recently purchased a Versa from the Hadley Country Nissan dealership. We would like to thank Freddy Rosario. He is an outstanding salesman. He found us exactly what we were looking for. He was very friendly and very helpful. We also would like to thank Carla Cosenzi for the great price she gave us. Mark in financing was very informative and friendly. We love our vehicle and we thoroughly enjoyed working with the Hadley Country Nissan. Thanks Carla. Steve K.

chris

7 de nov. de 2012

I had to take my car in for a couple of recalls. Everything was handled quickly and the service manager gave me full run down of the situation. fortunatley I didn't hsve to have any repairs

nbushey

15 de sep. de 2012

They were great! Everyone was super helpful and really tried their best to work with me and make my car buying experience a positive one. I would DEFINITELY recommend! They helped me choose what car and loan would work best with my budget, and I am very pleased with the outcome!

altima lover

5 de sep. de 2012

We love our nissans and wanted to buy another used nissan from country nissan(only because they had the car we wanted at a decent advertised deal). However once again(after we swore we would never go back), they would not give us the internet price. They just bait you to get you in there and then raise their prices. WONT EVER GO BACK THERE AGAIN! And yes, country nissan, we bought what we wanted down the road from you at a decent price! Weill not recommend you to anyone!

Happygo

13 de ago. de 2012

Absolute best car buying experience ever! Roger made me feel like a person that he actually wanted to help, not just a number to reach. Mark, the finance guy, made what is usually a stressful situation fun and relaxed with his good natured humor and willingness to explain things. To top it off, they have a young lady there, Griffin, whose sole purpose is to welcome me and give me a tour of the dealership as well as an in depth overview of my brand new Altima. With all the technology in cars now-a-days, I can't express how much I appreciate this and thank Griffin for her easy going kindness and patience while she took the time to explain everything until I understood it. Details like this are the reason why I will spread the good words to all my friends and family. Thank you, Country Nissan!

Cmij79

23 de jul. de 2012

I was car shopping with several dealers, they were the only dealership that was willing to accommodate my needs by getting into a brand new Nissan Altima of MY choice. I will most definitely reccommend this dealership! Great Service!

isenburg235

3 de jun. de 2012

I brought my 2005 Pathfinder for service here multiple times for a variety of reasons. They fixed my car in a reasonable amount of time, and in addition they were the most accommodating service department I have ever dealt with. If you need a rental car for the day, they just give it to you! On one occasion I had a meeting in New Jersey and they let me take one of their rental cars all the way to Jersey and back!!! The absolute nicest people and some of the finest and most professional service I have ever encountered. You will always be happy if you go there!

DANDELUDE

20 de sep. de 2011

BAIT AND SWITCH - $9000 OFF ON ANEW CAR WAS THE CLAIM - LIES AND NOT TRUE - I SHOWED UP AND THEY CALIM ITS A LEASE AND SOME PEOPLE PAY THE WHOLE LEASE FOR 2 - 3 YRS UP FRONT - BULL - ANYONE WITH BRAINS WOULDNT USE SAVED CAPITAL TO PAY FOR A LEASE - ALSO SAID THEY HAD NEW CARS FOR $7200 - LIES. SALESMAN COULDNT EVEN BE BOTHERED - I DROVE 45 MIN TO THIS PLACE ONE WAY - WHAT A JOKE - CARLA COSENZI AND HER DEALERSHIP ARE SCAMMERS TO GET FOOLS IN THE DOOR - AVOID THIS PLACE

bill Clark

9 de sep. de 2011

Katie / Matt and John have made my new car buying experience better than I have ever been treated . outstanding. Looking forward to being a customer for a very long time.Bill Clark RSM Cains foods

marybeth.kennedy86

31 de ago. de 2011

Katie is quite an asset to the team at Country Nissan. She worked hard helping me find the right vehicle and then helping me seal the deal with John. I have had several less than positive experiences working with car salesmen. This is the first dealership i've been to that had a female salesperson. Katie did not try to impress me with silly things like a sunglass holder but took my need to find a reliable vehicle seriously. I would recommend this dealership based on her approach and knowledge as well as my interaction with the GM John Potter.

chk1983carol

26 de ago. de 2011

The Service department at this dealership is second to none and far exceeded my expectations! The service manager, Rick White, and the entire service department went above and beyond for me today. I had the misfortune of losing the driver side windshield wiper pivot and link. I live in Vermont, and tried locally to have a repair done prior to my phone call to Country Nissan in Hadley, Ma. With Hurricane Irene on its way, I really needed it repaired to drive to work both Saturday, and Sunday with the predicted hurricane/tropical storm coming our way, as I work in the Health Care industry. I called this dealership, and they had the parts for my 2001 Nissan, and offered to have me "drive right down" .. even if it meant having one of the techs. stay late to do the repair work! I arrived there from Vt., about 20 min. before closing. They completed the work quickly, as well as being very professional, and courteous. The job was well done and the price was very reasonable!Thank you very much Rick White, and the service dept. Your work and work ethic is very much appreciated. You are a "breath of fresh air" with your kindness, and professionalism !It is people like all of you restore faith in all humanity! You are THE BEST!!Highly recommend your services to all.Thanks again! :-)

Mike L

13 de ago. de 2011

My jalopy was at it's end, wanted a new car/suv. Drive by and saw my car, HAD to have it. This Pathfinder was calling me. Stopped in, sales was helpful and not pushy. The banks were slow that day- to no fault of Country. Took my Pathfinder across country, with no issues. Returned to country for my first scheduled maintenance and the service department was just as helpful. Not key down at all. M.L.

inspector320

12 de ago. de 2011

This was my 3rd Maxima purchase since 2004. The buying experience with this dealership has been nothing short of fantastic. I do my homework before I go to buy and these people are always on the same page. I would not go anywhere else!! And last week, I was involved in a driver's door broadside accident in which I fractured 2 ribs. This car, with it's side airbags, saved my life!! I am about to buy another one. Thank You Nissan Maxima for saving my life.

Nissan lover

6 de ago. de 2011

I was shopping for a new (or slightly used car) preferably a Nissan cause I just about always owner a Nissan. Went to one in Enfield and was "stalked" for about 10 minutes. Felt a little awkward. Then when I DID wanna talk to someone, nobody could be found. Went to another, and they didn't have anything I liked. I saw the commercial for country and thought why not, I'd give it a shot - but naturally i was Skeptical. Walked in, was greeted, and got a simple "any questions my name is...." and that was it. Didn't feel stalked AT ALL! found the car I wanted, and drove it off the lot the next day. I actually even met the owner Carla, absolute sweetheart. My first scheduled maintenance is almost here. I'm curious on e service Dept. I'll report back.....

PDodge

2 de ago. de 2011

The service is always top notch. They are always helpful and knowledgeable and fast. A 1 for Customer Service!! Also, David Curtis is a terrific Salesman.

Jlo176

30 de jul. de 2011

Had my car serviced at Country Nissan and was surprised at how fast the job was done. I was greeted when I walked in, and an hour later I was on my way. Cars running great. No complaints. -N.P

John L. New loyal customer

30 de jul. de 2011

I've tried Country Nissan after being given the run around at another dealer. I gotta say, I've found my dealer to service my Nissan. The entire service department was amazing. Always kept me up to date with the repair, was straight forward with what was (or wasn't wrong) with my Pathfinder. I never once felt like I was given the run around. Rick, Jerry and Nick were very accommodating. I'm extremely pleased with my visit to Country and will DEFINITELY go back. I live in Springfiled (about 20 miles from Country Nissan) and pass at least 3 or 4 other Nissan Dealers on the way. I have and will continue to recommend Country Nissan to anyone with a Nissan. For once, I don't have a bad thing to say about a dealer. Thank you Country -John L. Newly found loyal customer.

Jlo176

18 de jul. de 2011

I can Not say enough good things about my experience at Country Nissan. All the employees in service were extremely polite and helpful. I never felt one bit that I was getting the run around. Even the sales department greeted me while I waited for my car. Country Nissan, In my personal opinion has smashed the typical negative impression that other dealers have plagued the business with. I would recommend Country to anyone looking for service on their Nissan. -John L.

alpro1

16 de jul. de 2011

The folks at Country Nissan were extemely friendly, helpful, courteous and informative. I can't recall ever having had a finer experience at a dealership. I look forward to a long and happy relationship with them. It is very evident that they take pride in their work and the product they sell. They all went out of their way to make me feel important and comfortable in the buying process and ultimately I drove off in my brand spanking new Nissan Frontier. And here I am three and a half days later with about 200+ miles on my new truck and am loving every minute of driving it. In the last few days I have discovered that several people I know are the proud owners of a Nissan product of one sort or another. It was because a friend of mine had just purchased a Maxima and loved that car, that got me to thinking about Nissan. I'd checked out many others and was on the fence about most of them. I looked up Country Nissan online and checked reviews of other customers and it sounded like a place I'd want to get my next vehicle from. So that's just what I did and to this points it's been an awesome experience. Keep up the great work folks!

eastlynmoore

30 de jun. de 2011

Thanks to the best salesman and professional, Jeff, for making my experience a very easy and enjoyable one. He was accommodating, flexible and simply a pleasure to work with. He listened to my concens and provided me with options and just worked with me, not as a consumer, but as a person.Best Regards,Eastlyn Moore

mconroy

27 de jun. de 2011

Matt was the best car salesman we have ever dealt with. He was helpful without being pushy. He made an impression on us as genuine, honest and likeable. Would recommend him to our friends.

Rose Vaudrin

6 de jun. de 2011

Josh was the first salesman that approached us, a very polite young man and gave us enough information to help us make our decision in buying our new Altima. We were veryimpressed from the start because they gave us our space to look around the lot withoutbeing hounded. Once we approached the entrance they had two persons standing there to open the door and greet everybody. Was a hot day and they were nice enough to offer ussomething to drink and keep us comfortable. Josh gets 10 stars from us for his professionalism, honesty and courtesy. We also applaud his manager John Potter who wasalso introduced and assisted us with the process. And get this one, the day we went topick up our vehicle they wash it for you and make sure it is shining before you leavethe lot. Josh inspected the vehicle and was not satisfied with the water spots left on the vehicle so he asked them to wash it again and apologized for the delay but he didn't want to hand us the car that way. Now that was impressive!! Thanks to Josh andJohn for their effort in satisfying the customer.

mmfluffer

31 de may. de 2011

Salesman Chris Blaine was patient, knowledgeable, and extremely helpful. Negotiations were professional and I felt as if I was being treated fairly and with respect. The owner, Carla, came over and spoke with me regarding doing her best to get me the price I was looking for, and she was true to her word. Buying a car takes time in the showroom, and I was with my 15 year old son who has special needs. Chris was beyond patient with him, conversing with him, taking him for a walk to show him a "cool car", giving him a book on the car to keep, and offering refreshments. It was refreshing to have the honest interaction that Chris provided to my son. I was very pleased with my experiance from begining to end.

akrivi

30 de may. de 2011

We got a great deal at Country Nissan and Chris did an excellent job. He knew the products and was able to explain everything to us in order for us to understand what the new Altima had to offer. He convinced us and we left the showroom with our new car.

sueallaire

22 de may. de 2011

Six weeks prior to this purchased, my husband purchase a 2011 Nissan Rogue. We found the dealership staff was friendly, professional and knowledgeable. They strived for hassle free negotiation ending in a win, win deal for both the customer and dealership. The negotiation process was stress free. It was one of the most pleasant car buying experiences weve had. It was so pleasant that 6 weeks later we came back and traded in my Toyota. We purchased another 2011 Nissan from David Curtis our pervious salesperson. Thank you David Curtis in sales, Mark Bousquet in finance and John Potter General Manager, who all made the car buying experience extremely hassle free and pleasant. Youre the BESTWe highly recommend this dealership to anyone looking for a new or used vehicle and we will promote Country Nissan to our family,friends and business associates looking for a new or used vehicle.

allayre

22 de may. de 2011

Our salesman David Curtis was enthusiastic, professional and knowledgeable. There was no pressure at anytime he allowed us time to evaluate our options. The negotiation process was not stressful. David and John strive for hassle free negotiation ending in a win, win deal for both me and the dealership. It was one the most pleasant car buying experiences we've had. We highly recommend this dealership to our family, friends and business associates or anyone looking for a new or used vehicle.Thank you David, Mark and John who all made the car buying experience extremely hassle free and pleasant. Youre the BESTWe will definitely do business with them again in the future.

chopkins18

15 de may. de 2011

They were easy to work with and responsive. I feel I got a reasonable deal without a lot of hassle. In the short time I've had the Nissan Frontier I've been pleased with its drive-ability and comfort. My last truck was a Tacoma--I think this truck is as good or better.

hallcd1

10 de may. de 2011

Chris is the best! He was so professional and honest right from the start. My husband and myself work with the public and we would highly recommend this dealership to everyone. I didn't think I was going to be able to get the car of my dreams and they were able to make my dreams come true. I really loved working with Chris, mostly because of his honesty and he was so true to his word. He was doing everything in his power to help me get where I wanted to be and he suceeded. Mark was able to do the number crunch that would be able to fit into my budget and when I got home we did look up the vehicle on Kelly Blue Book and they certaintly didn't rip us off. Again I would definetly recommend the dealership to everyone and I will definetly be doing business with them again. Can't wait to go back to see them when I am due for service as they made us feel so comfortable. I want to thank them again for everything and I absolutly love my vehicle. They are the best.

john f pappadoulis

4 de may. de 2011

On monday 5-2-11 my wifes car had broken down on the highway in deerfield ma. She called me and then called AAA auto. Not knowing any nissan dealerships in the area I told her when the tow comes to ask the driver to tow it to the nearest nissan dealer, which was COUNTRY NISSAN in hadley ma. When I found out from her where it was going I contacted the service mgr RICK WHITE.I told him my wife was on her way to his shop. I also asked if the dealership rents cars because I knew it would not be a quick fix. He informed me that he does not BUT that he would have a rental car agency waiting to get her back on the road.It was very close to his closing time as well as the rental car closing time. When my wife arrived Rick took her to the waiting rental car and she left to get the paper work done.Rick made sure that the rental driver told her the easiest wat back to COUNTRY NISSAN.When she returned Rick assisted her in transfering her suitcase paper work and other items, which were a weeks worth because her job requires her to travel between four different states per week. At this point Rick had her on her way and told her he would contact me with the results of what they find.As I stated they were closing very shortly and Rick told me he would have it looked at tomorrow. The next day he told me the problem and that the work was underway.He also took care of the few recalls that were listed.All said and done he turned a bad situation for my wife into a good one.Thank you to RICK and to COUNTRY NISSAN.

car car car

30 de abr. de 2011

They advertise a G8 BASE model as a GT to get more views. False advertising makes you wonder what else they do thats not good business.

Erics43

12 de abr. de 2011

The staff was attentive. Answered or obtained the answers to my questions. Made a fair offer for my business without being too aggressive. Worked very hard to locate a vehicle that met my specifics. Closing was timely an all the options that I was entitled to were explained.

jtsoumas

12 de abr. de 2011

Everyone I came in contact with was very friendly and helpful. My interests and concerns were taken into consideration right away and I was only showed what I could afford. Unfortanately, the dealership was very busy when I was purchasing, so the loan agreement process took much longer than I had hoped. However, the staff was very accommodating while we waited. Overall, the experience was positive.

Bloubarry89

11 de abr. de 2011

I had a great experience. I test drove two vehicles and ended up going home with my 2011 Versa. There eas no pressure and the sales representative answered all of my questions. My sales representative contacted me a few days later to see If I had any issues.

sgstauder

5 de abr. de 2011

My husband and I had a wonderful experience at Country Nissan in Hadley, MA. Christopher Starr was a very informative, friendly and enthusiactic salesman and made it easy for us to make our decision about buying a car from them. We would highly recommend this dealership to our family and friends.

Nissan Enthusiast

3 de abr. de 2011

My experiences with Country Nissan were nothing short of aggravating, disheartening, and disgusting. I purchased a used car from them, with the understanding that it was taken in as a trade-in (as they told me). It turns out the car had actually been used (and abused) as a "lot vehicle" for almost 3 years prior to purchase. This meant that the car was a loaner, used by customers who were having work done on their own vehicles. At the time of purchase, the car needed the following work: New windshield, new taillight, new muffler. I was told the work would take 3 days to complete, when in actuality it took 2 and a half weeks. The windshield was replaced, the taillight was replaced, the muffler was not. Within the first month of owning it, the car needed the following work: Both front axles, alternator, motor mounts, EVAP system, tires, brakes. Upon inspection of my vehicle after the work was done, I discovered that many parts under the hood were not re-attached properly. I took my car back to them to have the problem addressed, and the service tech. would not stand behind his work; and told me that I removed the bolts. I argued with him that I did no such thing, but he wouldn't listen. He insisted that I "sabotaged" the work, and that he would "never let a car roll out of his shop in that condition". I can 100% honestly say that he did, in fact; fail to do satisfactory work. A few months later, my car developed a noisy rattle from under the hood. It turns out the technicians also failed to properly install my new alternator, which was loose and barely functioning. The loose alternator caused misfiring, poor starts, dimming headlights, squealing, and rattling. I refused to take the car back to them, and fixed the problem myself. I do not trust the mechanics at Country Nissan of Hadley, Massachusetts. I do not trust the sales practices I was subject to, and I will never be returning to them; for anything. I suggest everyone reading this to avoid this dealership at all costs.

weissel

1 de abr. de 2011

The salesperson and the Finance person that I worked with during the process were excellent. I came to the dealership at 1pm and left with a new vehicle by 6pm, financing complete.The negotiation process was not stressful and I would recommend this dealership to anyone looking for a new or used vehicle. I drove 45 away from other Nissan dealerships based on the advertising and customer comments on the web site as well as the selection of vehicles I was looking for. It was worth the trip.

snagle78

29 de mar. de 2011

Friendly service, nice people...I didn't feel like I was just another idiot walking through the door...I was very well taken care of. The finacing process took a bit long, but I think that's par for the course. Car was cleaned and serviced as promised...will be back again! Thanks!

jryoung66

25 de mar. de 2011

Friendly, no pressure, very accomodating. Fast internet response. We would highly recommend this dealership. Our first contact was with internet sales, they were prompt in returning a quote and setting us up with David, and outstanding saleman, that made us feel comfortable.

gotscrewdatcountry

22 de mar. de 2011

I got a internet quote from Britainy pretty fast but once in the dealership they played games, back and forth to sales manager, wouldn't give me the price on my trade after asking repeatedly, ran my credit before I knew what the deal was going to be, kept asking where I wanted to be at for a payment, don't ever buy a car on payment, buy on the numbers eg price of vehicle, your trade price then you'll know the payment, game players, bad experience go elsewhere and don't be played. Was there over 2 hours nothing accomplished!

LaurenJ2418

3 de mar. de 2011

I just recently purchased an 08 Infiniti from this dealership and i was extremely pleased with the experience. For starters, the sales associates were very pleasant and did not make me feel uncomfortable or pressured by any means. I was able to purchase the exact car that i was interested in and the process went smoothly. They put a lot of time and effort into making sure you are very satisfied, I would recommend this dealership to everyone and will continue to buy cars here from this point forward! Great Experience!!

blm518

24 de feb. de 2011

This is my 2nd new car purchase at Country and although I checked into Lia and Thompson, in the future I will never go anywhere else but Country. It would be a waste of time. This dealership has to be one of the best in the COUNTRY at customer satisfaction. And it doesn't stop after the sale. Every dept., finance, service, etc., make you feel special. You can't help but leave there feeling very good about your new car, the deal that got you that car, and that you will be taken care of after the sale. It really is a GREAT feeling. I'm a customer for life.Bill McKeeblm415atyahoo.com

littlecaars

23 de feb. de 2011

saw the 2008 infiniti M45x on line and started the buying process with dan by phone. since i needed to travel 325 mi. to pick up the car i needed a detailed and accurate description.other than a few minor descripincies the vehicle was described pretty well. when we arrived back home in pa. we discovered some defective switches but the vehicle is still under factory warrentee so they are of no concern. the only thing i did find troubling is the new battery than country nissan installed. the battery is undersize for this vehicle in that it is rated at 585cca. this vehicle should have a battery in the 700cca range.update 3/25/11: the dealer took care of the defective switches,defective woodgrain on the door panels(4),broken truck pass-thus access door,and cigarette lighter assembly. I re-detailed the vehicle and removed all scratches and had the curb rash on the r/r wheel repaired. my wife loves her new car.steve

mblodgett

22 de feb. de 2011

I bought my Nissan Altima at Country Nissan and couldn't be happier with the sales and service. THey have gone above and beyond to create a good car buying experience and they have carried through with my Nissan service agreement. I recommend them!!!!

mfp1123

5 de nov. de 2010

I've gone to Country Nissan on RT 9 in Hadley, MA twice and both times they have treated me and my car very nicely. First time I was doing a brake job at home and had a hard time getting the rear rotors off the hub due to upstate NY rust. I gave them the aftermarket parts (rotors and Hawk performance pads) and asked them to install. No complaints from their service adviser with this request.The second time I dropped the car off for a routine coolant system flush and drive belt replacement. I've had satisfactory experiences with Country Nissan both times and would highly recommend their service department. Prices are about in line with the Nissan dealers around Massachusetts, but what shines about this place is their speedy service and willingness to install aftermarket parts. This is coming from someone who doesn't like dealerships and their service departments and attempts to do most maintenance and performance modifications himself.

brunox1

9 de mar. de 2010

I bought a dirty used car !after purchase they cleaned it and delivered it (out of state)there was a rust bubble on the passanger door i called salesman right away spoke to a number of people till I finally got an owner who basically said she could fixit at cost !!!(if I had seen rust I would'nt have bought it)I think a 13K used car should not have rust ! it takes me a long time to earn 13 thousand dollars in this economy !(did they know about the rust bubble ? you can't miss it when its clean . is that why it was'nt clean ?)If this is the way they do business BEWARE THIS IS WHY I WOULD NOT RECOMEND THIS DEALER AND I WOULD BE LEARY OF THERE OTHER DEALERSHIPS ...

virago63

5 de oct. de 2009

Absolute worst service I ever had. Only thing this dealership can do is find ways to avoid using your warranty. Brought it in for 1. Oil Change 2.Air conditioner screaming and whining and not working 3 Inspection sticker 4. Battery wouldn't hold charge (would run after jump but not restart)First off was told thereis a $95 diagnotic fee which is ridiculous - have never been charged it before nor had I ever heard something so silly before. Diagnosing is part of fixing and you are already overpaying (ie - it is figured into) book rates for repairs. Secondly, although the battery could be jumped and my Pathfinder would run in my yard I was told that the battery "was so bad it wont even run when jumped" so I would have to pay $149 for a new battery for $149 - when I laughed they stated that wasn't so bad as it included "installation"!. I wanted to buy my own battery but was told that they could not do any further work until that was replaced (they don't have a spare battery lying around?) so in order to expedite things, under duress I agreed to that ridiculously gouged price. Let me also note here that the battery was less then 5 years old and although I bought the car used it's in-service date was 3-05 plus I have a $2000 pretty much bumper to bumper (until Country Nissan) warranty. Out of decency the battery should at least have been prorated.As far as the air conditioning, last friday they sucked the freon substitute out and said I was .8 low and since they couldn't find any leaks, that was going to cost me $149. Did not address the squealing at all -said it did not occur. Called Monday and then said I was actually down 2 qts and that would be another $49.As far as the inpection - they inspected the truck knowing it would fail - thereby wasting my $29 inspection fee as I will not be going nack there to have it reinspected. They knew it would fail as they said that the car needs to be run for a full week for the computer to reset.So when I picked it up it essentially cost me $450 for an oilchange. The truck is still squealing. I have lights on that I have never seen before, and a lovely rejection sticker.Stay far away from this horrible service or better yet just crumple up $100 bills and throw them out the window, turn around and drive home - it will be equally satisfying