greg provancher

31 de ene. de 2016

jim Wilson sales. Jackie Panettiere sales help me above what was expected on my shopping for a used car . just was going to take a look left a few hours later with a newer used car . Thank you

Barry

27 de ene. de 2016

Hello, My name is Barry I recently bought a vehicle from Palm harbor honda in Florida. Was a great experience with the help from John and the financial department. John was very knowledgeable on the vehicles and really friendly and helpful. Really appreciated how he served in the U.S. military. Really cool guy really would highly suggest asking for "John" when buying a vehicle from Palm Harbor Honda. And Ryan was also really helped during the whole situation.. Sincerely, Happy Honda Owner.

Xanthipe

23 de ene. de 2016

I love my Honda dealership! Everyone there is always so friendly. I have to say that Barry in service is one of the nicest guys you have there. He really cares about his customers and gives quality service. My oil changes are always quick. He takes care of me each time. A pleasure to deal with. If companies had more people like Barry they would excel!

Darlene Dietz

21 de ene. de 2016

My buying experience at courtesy palm harbor was very exceptional due to the friendliness and professional attention by JAMES HOLSTEN.he made the whole process not stressful or lengthy.I commend him and recommend him as your next car sales.Thank You James.!!!!

PAULINE AND EDWARD CAIRNS

21 de ene. de 2016

We recently purchased a Honda CRV, James Holsten is the sales person who helped us. James is very professional in providing an excellent response to our needs in purchasing a new automobile. My wife and I are in our eighties. We have purchased many automobiles through the years. Without a doubt, James provided the best professionalism and care of our needs of any sales person that we had previously had any dealings. Palm Harbor Honda is very fortunate in having a sales person of James integrity and understanding of the customer needs. We consider ourselves very fortunate in having James as our sales professional. Pauline and Ed Cairns

Lorraine & Mike F

29 de dic. de 2015

Purchased our Honda Pilot at Palm harbor Honda 3 years ago, great experience with both the salesperson L. Swenson and finance guy, Andre DeJesus. We've taken our pilot to PHH for maintenance & service ever since because the facility is so friendly, clean, organized and knowledgeable. We usually deal with Juan Aviles in Sevice who is a true professional and always goes above and beyond, exceeds all customer service expectations.

marlattjohn

29 de dic. de 2015

The people at Courtesy are very polite and helpful. I would recommend anybody to visit them if you are thinking about buying a Honda. The service employees are also very helpful.

Jan Johnson

17 de dic. de 2015

I bought a used vehicle here on 11/28/15. This had to be the very best experience I have ever had with a dealer. Instead of leaving feeling like I had been ripped off, I actually left feeling like I ripped them off! The service was awesome, everything was so easy I kept waiting for the deal to fall apart, but it never did and I could not be happier with my car!! Thank you so very much!!

Ty Robinson

15 de dic. de 2015

I have a Honda Ridgeline 2013 and got leak problems. Ty help me with that service and they fix it right away. For 11 years this man is awesome. The Humor The Care and Trustworthy Ty is everything than you expect. Thanks again Ty you made my day.

Robert Agnew

15 de dic. de 2015

Routine service. Advisor was competent and helpful and kept me informed of progress . Best experience in a dealership ever.

Walter Ahrens

14 de dic. de 2015

LOTS OF GOOD SERVICE, BUT SORT OF EXPENSIVE. THAT'S IT!

Hector

11 de dic. de 2015

every one that tookcare of me was highly interested in pleasing me. Profesional treatment is VIP for all

Francis Reilly

10 de dic. de 2015

Excellent service car was serviced and washed in a timely manner

Emmanuel Savas

10 de dic. de 2015

service adviser barry was great.had a service done and everything went smooth and fast with barry keeping me informed and then calling me the next day to see if everything was okay

Samuel Moore

8 de dic. de 2015

good service. faster than expected. Oil change and checkup ay 6,000 miles.However the leasing agent (when the vehicle was leased) failed to follow up on commitments made to the customer. Would not return my calls.

Cynthia Sefton

8 de dic. de 2015

My salesman and Manager were very helpful during the whole process in buying my Honda Fit. I was pleasantly surprised. I will definitely come back and buy another car at the dealership when ready. Cynthia Sefton. I would definitely recommend Courtesy Honda to all my friends.

Sigifredo Restrepo

8 de dic. de 2015

promptly service and excellent communication very organize

Charles Caparella

5 de dic. de 2015

Sales rep was awesome and love the vehicle. Very unhappy with finance department as they mistakenly overcharged my credit card by $1000 and said they credited it back to my checking account. It is now 8 days later and the money is still not back in my account.

Joan Morrow

4 de dic. de 2015

I was disappointed at first how my situation was handle however Honda rose to the occasion fixed the issue.

Christine Creamer

4 de dic. de 2015

Excellent as always but did not enjoy the music station being played.

Happy Paddler

4 de dic. de 2015

Great service from sales person. Great knowledge of the vehicle and answers any question. Would buy from them again. Car is a 2016 so don't know how the car repair service team is yet, but looking forward to a positive experience

Susanne Hicks

4 de dic. de 2015

In my search for a new car, I made contact with several dealerships. This dealership seemed to be the most honest and most willing to go the extra mile to earn your respect.

Lorraine Carter

4 de dic. de 2015

Very positive, enjoy working with Jakelee. Everyone is very professional and friendly

Peder Christensen

4 de dic. de 2015

Juan was great. Called in the morning. He fit me into the schedule that afternoon. Arrive at the designated time and was out within an hour.Great Service.

Karen Lee

4 de dic. de 2015

My service was great! People was extremely nice and helpful.

Janette Difrancesco

3 de dic. de 2015

Every one is extra courteous! Price is right! Thank you!

Mary Norton

3 de dic. de 2015

Courtesty always provides excellent service; have never had a problem

Darlene Dietz

2 de dic. de 2015

Courtesy palm harbor honda is THE place to do business with!sales customer service and vehicle maintenence people are all TOPNOTCH!!!

Joseph Blankley

2 de dic. de 2015

Service tech Juan explained all work done as well as future recommended maintenance. Juan's actions have always been professional and personable.

John Lankford

2 de dic. de 2015

contact Juan on Saturday, made an appointment for oil/maintenance checkup on Monday and was out the door in less than an hour ... great experience all around ... can't say enough about Juan's efficiency and ease with customers ... great employee!

Richard and Catherine Ippolito

1 de dic. de 2015

We were very happy you did not sell us tires were told by another company that we needed. That showed honesty. You told us what to look for before we need new tires.Free 19 point inspection was unexpected and most appreciated.Your customer relations were excellent.

Linda Conway

1 de dic. de 2015

In and out for an oil change in 45 minutes! Great service and customer relations.

Eric Wells

30 de nov. de 2015

My experience was excellent! Great staff and facilities.

Carlisa Kearney

30 de nov. de 2015

This is my third car I have purchased from Courtesy Honda Palm Harbor. The 3 people who make it so smooth are Terri the General Manager, Phil Storrs and Jim Wilson. I will always buy my future cars here.

Jeffrey Kent

29 de nov. de 2015

When my prior vehicle no longer operated, I was met with the decision of where to turn for a new or used vehicle. Based on referral from a friend, I visited Palm Harbor Honda. I did not need to visit any other dealership. My salesperson, Lilly, was tremendous. I felt she genuinely cared for me from the start and wanted to ensure that I made an investment that was in my best interest. I would recommend Palm Harbor Honda to anyone else looking for 5-star customer service.

Dan Hagis-flores

28 de nov. de 2015

Juan Aviles and Edwin Rodriguez provided were very attentive, informative and extremely professional. They are fantastic ambassors of the Honda brand.

Brenda Gowen

27 de nov. de 2015

Loved Jackie for selling me the car. ..................................................................................................................

Paul Blake

25 de nov. de 2015

Great as usual, that's why we go there all the time

Thomas Huffman

23 de nov. de 2015

Pleasantly surprised that work was completed in only 40 minutes.

Marilyn

23 de nov. de 2015

Jim is my service manager. I just call for an appointment and he handles the rest! My Honda Pilot is always a smooth ride - and I am on my 2nd Pilot now, with 3rd on my list of things to do next year. Great vehicle !?

Elaine Richard

23 de nov. de 2015

I come from Tampa because everyone is friendly and helpful with my questions.

Richard Chooquan

23 de nov. de 2015

My buying experience was very relaxed not pressured and you felt in control. I would recommend to anyone to buy a car from this dealer.

Richard J Smith

23 de nov. de 2015

Great service department with great folks... I will continue to use this service department.

Luke Z

20 de nov. de 2015

Had a great experience with the service department. Can't remember his name, taller guy at the computer was helpful and informative at what needed to be repaired and was polite.

Oydessey driver

20 de nov. de 2015

Palm Harbor Honda has the best service department. They are consistency helpful, efficient and speedy in their service.

William Schoenstein

18 de nov. de 2015

Our sales rep Rabeeh was easy to deal with, everything met or exceeded our expectations.

Nick Skandalos

17 de nov. de 2015

They were happy to take care of me as soon as possible. Throughout I was being updated on what was going on and about an approximate time of how much longer until the process is finished and ready for me to pay and drive off. Great people here! My third oil change and all three times went as smooth as butter.

Elliot Satinoff

13 de nov. de 2015

Courtesy Honda is a great place to have service done...places to sit! Coffee or tea and snacks, if wanted...very helpful! Service completed quickly!

Francis Doering

10 de nov. de 2015

Excellent Deal great people did the deal over the phone and it worked out very good. Thanks

Lorraine Mangum

10 de nov. de 2015

I have bought my last two family cars at Courtesy Palm Harbor Honda and have had them serviced there because of the great customer care. I recently bought a Ford F-150 work truck and needed routine maintenance so I took it to them because they actually answered the phone early on a Saturday morning and could schedule my service that day, They were able to service my truck even though it was not their brand and did a great job at an affordable price. I will continue to buy and service all my vehicles there from now on.

Margaret Jacobs

6 de nov. de 2015

first oil change, staff was very helpful and courterious. Received service in a very well timely manner.

Karen G.

3 de nov. de 2015

I came in for a recall requiring a software update. Service was prompt and complete within a very reasonable time. Service manager was friendly. When I got home, however, I noticed that the car had not been washed. I called, and was given a time to come in to have it not only washed, but completely detailed and waxed. It was nice that she made sure I was satisfied.

Barbara Scott

2 de nov. de 2015

I mainly dealt with one person, Brad Lohr. H e was very good about explaining everything to me. They are right in calling the facility Courtesy because that is what exactly thet all are.

richard doxstader

29 de oct. de 2015

on time and very professional service and through on all items

Ann Kossover

27 de oct. de 2015

Efficient staff and attention to detail. Never felt rushed or that I was taking up the employee time.mm

Rosalie Garafola

21 de oct. de 2015

I had long wait but the coffee and donut was good and my car was serviced satisfactorily.

Charles Caparella

21 de oct. de 2015

Just relocated from Ohio and needed my Required service on my Civic. Was concerned my service contract was purchased from a Honda dealer in Ohio and would they honor it in Florida. We had no problem and they took care of required service and made us feel welcome.

Rob

16 de oct. de 2015

when fixing dome light caused other interior lights to not work. Also adjusted auto head light switch for no reason. Technicians need trsaining.

Timothy Royals

16 de oct. de 2015

It was nice not being pressured or deceived. Jamie my sales rep made me feel very comfortable. Previously being a Toyota owner for about 30 years and being dissatisfied almost always with the entire staff, I hope to be a Honda owner for the rest of my life based on my recent experience with Jamie and the dealership. Very professional and courteous. Excellent vehicle so far. The staff makes the car what it is. Honda lives up to its reputation as far as I'm concerned. Even though I haven't had any service as of yet, I feel confident they will excel there as well. I purchased the car at Palm Harbor Honda in florida

Kelly Freedman

12 de oct. de 2015

Lilly and Robert were great. They made the buying process easy.

Roseann Mejia

10 de oct. de 2015

I have purchased many vehicles , and I have never received and experience like I had with Lorraine . She went above and beyond and made us so comfortable with our purchase . We came back the same day because of her kindness . We went to a few deAletships that day , because we were not sure on what we wanted . But because of Lorraine we returned to Honda that night . She deserves employee of the year and should be compensated for treating us so amazing and not speaking to us like a typical salesperson does . I want to thank Honda for this great experience and will definitely tell my friends to visit Lorraine when looking to purchase a vehicle !

Paul Pappas

10 de oct. de 2015

Software upgrade and battery replacement completed within 30 minutes!

Barbara Hilck

9 de oct. de 2015

Very knowlegable sales Person. Helpful and friendly. Will definitely come back.

David Harrington

3 de oct. de 2015

My wife and I had a wonderful experience here at Courtesy Palm Harbor Honda. We did our research online and knew what we wanted. We requested quotes from the three Honda dealers in our area on a Sunday night and Courtesy responded Monday morning via text and phone call. Our internet salesman, Joe Childers, knew the promotion Honda Corporation was offering to sell the 2015 Odyssey models and delivered exactly what was advertised. Joe searched the state for what we wanted and had our vehicle brought in at no additional charge.Our internet sales manger, Michelle McKinnon, checked with us throughout the pleasant experience to ensure we were happy and satisfied.I've already recommended and given out Joe's business card and have only had our van for two days now. I will continue to recommend Courtesy Palm Harbor Honda to everyone and anyone. Courtesy Palm Harbor Honda is very personable and trustworthy.

Jcabezudo

30 de sep. de 2015

Great buying experience awesome sales staff.and always great service

Fan

29 de sep. de 2015

Service good. Staff explained service needed/given and gav best prices could Ng possible.

WWG

24 de sep. de 2015

Serv dept removed main brain on civic for $1500 and wrong part removed.; did not fix ignition problem. Found relay switch was cause and on 2nd try replaced this correct defective part for $105. They then refused to produce the bad part that was incorrectly replaced Never go there for service. To throw away the incorrect part on purpose and not have it available for inspection for the owner is unconscionable conduct they continue to bill for the $1500 incorrect part!

K G Subramanyam

24 de sep. de 2015

Good service, the waiting area needs huge improvement

Howard Spina

23 de sep. de 2015

Great service and friendly/helpful service managers

Brianna1

22 de sep. de 2015

By far the best car dealership I've ever purchased a vehicle from. If you want great coustmer service and determined hard working employees to satisfy and push all options for a car purchase or lease you must go to Palm Harbor Honda!! Boris is an amazing and outstanding sales associate, P.H Honda is very lucky to have someone as eager and determined to help his coustmers walk out with a brand new car. Ilgan(I may have slept his name wrong) is also a wonderful employee of P.H. Honda, he did everything he could to help the process of me leaving with a brand new car and man did he do a terrific job! P.H. Honda is a dealership you can go to with high hopes and not be let down!

syber

21 de sep. de 2015

over the internet through emails I have 8-10 care dealers bid on the purchase price of a specified car all with the same options. In this case a honda pilot elite. All dealers are explained and agree in the beginning that they will provide the purchase price and when the purchase is set by all dealers participating, I then go to each dealer with my trade in and each will provide me the price for the trade based only on the NADA. My trade was a Toyota Sienna with 35000 miles which is said to be in clean trade in condition and fully equipped. The problem at palm harbor is that even though they agreed with the rules set down, they refused to provide any bid like other dealers had on the purchase of the new car. Second, the elite is hard to find on a lot and I was told they had no such car on the lot and that there was none on any lot in Florida. Checking there inventory at Palm Harbor it was learned that they did have an pilot elite on the lot. When it came time to provide the trade in value they used the NADA book and priced it as a rough trade in which was the lowest trade in value. No other dealer competing considered this a rough trade in. We are retired, kept up with oil changes and dealers who had looked at the trade say most likely a clean trade in. In the end, they pretty much exemplify and reinforce why I but over the internet only because they seemingly, and when rules have been agreed to, still use the same old techniques of low ball in the trade in. The system I use is fair and simple. establish the new car price, then establish the trade in price and the best two go to the dealer who provided the best prices. Palm harbor had to be removed from this bidding because they said they never had the car when they did, they refused to provide a bid like other dealers did, and while it was there opinion on the trade being rough, they could not proceed against other dealers bidding more on the trade because the trade in was not rough. basically, while they agreed to the rules in the beginning, they could not follow them stating "when you get all your bids from all those dealers, come to us and we will talk then." Rather than work with in the established frame work, they wanted to work around it attempting to gain advantage over other competing dealers.

sathish

19 de sep. de 2015

i heard back from Lance today that the dealership will take care of the issue. Its good to hear the dealership is going to handle this. Thank you.

Sathish

19 de sep. de 2015

I was sold a new CRV with a defective tire. I reported the next day of the sale that there is something wrong with the tire, but they said thats the characteristic of Honda (as if I have never driven a car in my life). I made multiple attempts to explain the issue and the service department simply said thats how the new car rides. I went to a different dealer and they immediately found the dead spot on the tire and replacted the tire. I had to pay for the tire for a 3 week old 2015 CRV...can you believe this!!!. I reported the issue to an executive in the dealershi[ and he had a sales manager call me to send the receipt and it will be taken care. After multiple attempts to reach them, there is absolutely no response what so ever!!. Absolutely disappointed buying a new vehicle and the dealership not taking responsibility of the issue. Not recommended!!

Ron Wood

7 de sep. de 2015

Stopped in to buy a new Accord for my wife. We were greeted by Ed Gowski who showed us multiple cars until she decided on the one she wanted. Ed was very professional, courteous, knowledgeable and patient. We felt no pressure and ended up buying from him. He went above and beyond even after the sale. We will definitely refer people to Ed as well as Courtesy.

Joel Del Valle

7 de sep. de 2015

Went in just to look at a few cars with no intentions of buying one. The sales lady (Lorenne Hamilton) made me feel welcome and answered my questions. I was given the run around at other Honda dealers and Courtesy Palm Harbor Honda was able to approve me for a newer car. They gave me a decent amount for my trade in and I was able to buy a car at the price I was looking one for with monthly payments pretty close to what I was paying on my trade in. Great job guys

William Peters

3 de sep. de 2015

All the staff were exstremely helful and professional.

Buckeyegator

2 de sep. de 2015

No pressure sales. everything was done to meet my needs in an affordable package that I felt was fair.

Douglas Baird

31 de ago. de 2015

This dealership has a helpful courteous staff. The service that was done for a competitive price

JohnRez

30 de ago. de 2015

Last week my Dad got his best offer from another Honda Dealer, it did not seem right so I quickly used USAA/True Car and NADA for his Trade-In. I confronted the other Honda dealer about the differences and the response was "well that was the first price I gave him..." I called Courtesy Palm Harbor Honda and Jaime quickly found the exact car my Dad wanted and was inline with both USAA/True Car and NADA and save my Dad $4,000. I will be sending all of my Family now to see Jaime and the folks at Palm Harbor Honda... Very Happy that my Dad got the car he wants and at a fair price!

Ann Scott

29 de ago. de 2015

Had water damage so waiting a while to be sure there is no ongoing problems.

Zuber Koya

19 de ago. de 2015

I bought a 2015 Accord Hybrid and the salesman Jim was awesome! Highly recommend them and especially Jim. Would buy from here again.

Richard Rugino

1 de ago. de 2015

we went to look for new car . we found our new Honda fit we just love the way it handles and all the new toys In it. Our dealer Don Carrube was very very helpful and courteous. He helped us decide on just the right car that we could afford. all others in showroom were helpful and courteous also. Thank you for helping us decide. Richard and Janet Rugino

Linda H.

24 de jul. de 2015

I went in to look at the new Honda civics. Erik Davlatov went over the new features in the 2015, he made sure I understood everything that the car had to offer. I was very pleased. I ended up buying the new Honda civic and happy that I did. Erik has called me since just to see if I had any questions on anything. Very,very pleased!!! Thank you Erik.

Mike

22 de jul. de 2015

I was looking to trade in my '14 civic that I had purchased at another local dealer. While pricing my '15 CRV Ex, I first went to the previous dealership despite not being really happy when we purchased two '14 civics there last year. Once again, I was less than impressed even though we barely got through the "How much is this vehicle?" argument. Once I arrived at Courtesy, I immediately began working with one salesman in the search for my CRV Ex. We discussed several options, however I was unable to get the color/options that I was looking for. I returned several days later and spoke with Mike from the internet sales department. We discussed several options including having a CRV delivered, however I was thoroughly surprised when they stepped in with an offer on a '15 CRV Touring edition as it was the color we had been unsuccessfully searching for. My wife and I drove off the lot very satisfied. I will recommend both Courtesy Honda and my salesman Mike from the internet department.

Chicago Noble Gent

9 de jul. de 2015

This is my second new Odyssey purchased. I have always been treated with respect and dignity. I consider the service dept. one of the best. Speaking as a retired business owner, we need more people out of the mold of Barry Kahane..

Big "O"

9 de jul. de 2015

I had two sales people helping me, both were very helpful(Erik Davlatov and Don Carrube). I will recommend Courtesy Honda, in fact I already have to a couple of my freinds. I should aldo mention the sales manager(Kevin Jezierski) for making the deal happen.

Robin Wening

6 de jul. de 2015

Though Courtesy Palm Harbor Honda is a terrific dealership -- clean and welcoming with a beautiful showroom and outstanding service people, the focus of this review is on our saleswoman Lilly Swensen (who is also the Leasing Manager). We have purchased Hondas in the past from Lilly, and every single experience with her was easy, professional, pleasant, a helpful learning experience, and simply a no-hassle pleasure. And, once again TODAY, as we leased yet ANOTHER Honda from this dealership, we were treated fairly, respectfully, and kindly. What makes Lilly Swensen so very good at her job is her sincerity and her ability to LISTEN to what the customer wants (and not try to give them something they DON'T want!), her easy, pleasant manner, her PRODUCT KNOWLEDGE, and what no doubt comes across as her love for her job. As far as we're concerned, this highly capable woman is totally "The Queen" of this dealership! There is no doubt in our mind that Lilly "sells cars like hotcakes," not only because she's GOOD at it, but because she genuinely enjoys doing it! Thank you, Palm Harbor Honda, for having had the "smarts" to hire such an employee to not only increase your profits, but more importantly, to provide customers with a knowledgeable, caring and capable car-buying experience. Sincerely, Robin and Tyler Wening, Palm Harbor, Florida

Mike Bishop

5 de jul. de 2015

When searching for my new car, I had the opportunity to be referred to Courtesy Honda and James Holsten Jr., a new car salesman who had just sold a car to a co-worker of mine. James was as pleasant and professional as any car salesman I have dealt with in my 40+ years of buying cars. He may seem young to some, but it's his sincerity and honesty that shines through when you are dealing with him. I did end up buying a different model of car, but I know one day I, or a family member will be buying a Honda and we will definitely use James Holsten Jr.! Mike Bishop Madeira Beach, FL

LoriK

4 de jul. de 2015

This is the 6th car we have purchased from Courtesy Palm Harbor Honda and would not buy a car anywhere else. Lilly is wonderful to work with. Everyone is always friendly, helpful and willing to help.

Judy & Victor

27 de jun. de 2015

Lilly Swenson is truly a top-notch sales person with a great personality. She found just the Honda SUV that we were looking for.

Joe 1947

25 de jun. de 2015

Barry K the reason I return to Palm Harbor for service, I have closer options for service but he is responsive, personable, expert and efficient.

Anne DeLaire

25 de jun. de 2015

I want to compliment Courtesy Palm Harbor Sales Consultant James Holsten for his professional and courteous demeanor while I was purchasing my new Honda Accord several months ago. I was able to look and select the car in a relaxed atmosphere. He was never pushy and always friendly. He has followed up to insure that I am satisfied and see if I had any questions. I am very happy with his service and would select him as my Sales Consultant for my next vehicle.

Laura Suds

24 de jun. de 2015

Great service! Mike is a great service agent. He tells you the importance of your service and at the same time does not pressure you into getting it right away. I will be back! I highly recommend this dealership and Mike in service.

Dave and Judi M

23 de jun. de 2015

My wife and I (Judi and Dave M) were very fortunate to have Jackie Panettiere as our Sales Consultant at Courtesy Palm Harbor Honda. She was interested in helping us find just the car we needed. She was completely non-pushy and went out of her way to allow us the freedom to choose the new car just as we wanted it. Jackie is so personable that we felt like we were good friends by the time the sale was closed. On a scale of 1 to 10, with 10 being the highest, we would rate Jackie at least a 12 plus.. s sales Consultant

tom

21 de jun. de 2015

our sales man James Holsten was very knowledgeable. He was so good in helping us choose the right car for us.His expertise in the technical aspects of the various cars was exceptional.We would highly recommend James and Courtesy palm harbor Honda when considering the purchase of a car.Ty Robinson also was very helpful in the Service department.

Bob

16 de jun. de 2015

Scheduled an appointment online; received a discount for an oil change; the service process went very quickly and efficiently; Johnny was the service rep - very personable and knowledgeable. Great experience.

CindyLouWho

12 de jun. de 2015

Have been getting my cars serviced here for about 10 years. Everyone is very courteous and their prices are quite fair. Have had zero problems with them or their work. Hope it never changes.

crvlover

4 de jun. de 2015

In 2013 I finally decided it was time "mom" treats herself and purchase a new car. Hadn't had a new car in over 25 years, putting daughter my top priority with education, etc. And frankly, I wasn't even sure if I could qualify for this purchase. Well, a wonderful sales person at the time, who is now a business manager with Palm Harbor Honda, Robert McCreary was so considerate and helpful. I was interested specifically in the CRV and Robert showed me everything in, under and around this vehicle, a beautiful 2014 CRV. I couldn't believe he took the time and patience to even show me the engine and explain all of the safety features of this SUV. I felt like he truly respected me with his detail, which I thoroughly enjoyed and was interested in. He got me a great deal, helped me with the applying to purchase deal painlessly. He worked FOR me. An I drove off with a brand new beautiful fully equipped Honda CRV. I was on top of the world. The next month I brought my daughter in who was looking for a safe, gently used, Pilot. Rob came through for us again and put her in her dream car SUV. We have both been absolutely thrilled with his knowledge and professionalism and he follows up with us periodically, more like a friend of the family. Well, then a couple of weeks ago I came in waiting for something on my CRV (which was a windshield wiper which they totally replaced at no charge!) and then my bells and whistles went off with a beautiful 2015 CRV Tourister. Yep, you guessed it. I am now the proud owner of the new, improved, enhanced and gorgeous CRV. Robert worked a great deal and trade in value on my 2014. I have my lifetime dream car (til next time!!!) And his co-worker, Lorraine Hamilton, was there for me showing me all of the wonderful features and helping me also through the purchase. What a team.!!I love you guys and the service department has been totally awesome and thorough whenever we needed them. Love you Courtesy Palm Harbor Honda!!!!

Marguerite Caudle

19 de may. de 2015

This is my second lease from Courtesy Palm Harbor Honda and love the atmosphere at the dealership. Everyone was so courteous and friendly. Just had my car in for service recently and experienced the same friendliest and courtesy. Also love the fact that I can drive in anytime and get my car washed.

corinne

2 de may. de 2015

I recently purchased a 2015 honda accord. I love it! After looking for 3 weeks at other dealerships I could just not find the exact look of a coupe and safety rating I was looking for. The more I drive it the more I Love it! Jim the sales man new when to let me have a few minutes away from the buying process so I could drive the car again and collect my thoughts. For me this works best and not a too over the top pushy sales man because it's ultimately customers choice in what best suites them in a car. The manager also threw in free tint which is greatly appreciated. The staff is very knowledgeable all around And they take time to cheerfully explain things. And I really like there Blue shirts ! I went back up the next day to drop paperwork off and the staff was once again very nice and complimentive on what a nice , safe , good value car I had purchased which again made me feel like I made the right choice. I look forward to having the car serviced and cleaned there.

Raven

1 de may. de 2015

I bought 3 new cars in Florida and this was the best experience ever. Outstanding communication with no pressure. Top to bottom from sales to finance a great experience. The bow on the car at pickup was a touch of class for my daughter's birthday. Boris was the best salesperson I have ever worked with. He was extremely friendly, knowledgeable and is a real asset for your dealership. The car was perfect. The team went the extra mile to find the exact car I wanted. I will definitely buy another car from Courtesy in the future. Thanks for such a pleasant experience for my family. Definitely a 5-star dealer.

Repeat customer

1 de may. de 2015

This is my fourth Accord, leased or purchased here. The quality is always excellent, the staff very welcoming, and service is easy to obtain.

ChuckG

27 de abr. de 2015

My wife and I spent the day car shopping and we were determined to NOT make a decision that day but the total experience at Courtesy was fantastic. My sales rep was Boris and his knowledge of the Honda line up was impressive as well as his "Courtesy" during the info gathering process and never once did he ask me what it would take to close this deal, he truly let my wife and I make the decision. As far as the decision we made it was not only to the credit of Boris but the sales manager Michelle was as diplomatic as I have ever seen in a sales manager, she knew if she pushed 2 sales people it wouldn't be appreciated. When it came down to the numbers they were almost the best we had seen for comparable cars, I told Michelle where they were on pricing and she went above and beyond to make the numbers THE best of the day and we couldn't say no. My hats off to both of them. BTW..Boris had a trainee shadowing him, she's a lucky women, she'll be trained properly.

Stephen Cross

23 de abr. de 2015

Purchased a new Honda EX last week. Thanks to Boris and Michelle, this was the smoothest deal I've ever had the opportunity to see first hand. The car was waiting for me on Saturday, windows tinted, gas full, turn key ready. Robert put the final touch on the business end and within minutes I was driving this new car off the lot. I'm looking forward to returning at Courtesy in the future to purchase other Honda vehicles. I can't say enough about these 3 individuals.

Luke137

20 de abr. de 2015

I almost gave up in my attempts to secure a Honda Accord Coupe after a seemingly reputable Honda dealership in Brandon FL (not to mention the name) breached a signed contract and refused to give me the car I purchased for reasons not very transparent in nature. Then I inquired with Palm Harbor Honda and Desiree was very responsive in her email communications, she was very professional and personable. In addition, Kevin (manager) has been very accommodating. After my frustrations with the other dealership, Palm Harbor Honda certainly gave me a more pleasant experience. It was worth the 30-mile drive.

Bruce

14 de abr. de 2015

I consider the service to be of the best overall quality that I have encountered. I will continue to refer to them for future services.

BillG.

9 de abr. de 2015

I always find the service is excellent, the staff very friendly and knowledgeable. I'm made to feel like a valued customer. Although I'm returning to Canada for the summer I shall return in the fall and look forward to dealing with Courtesy Palm Harbor Honda. Thanks and have a good summer.

Wayne Bishop

8 de abr. de 2015

Great service, friendly people and atmosphere. Great donuts.

James Carter

4 de abr. de 2015

Jamie has a great presence and personality, more customer service reps need to be more like him! He was very knowledgeable and friendly. I will certainly be back to the Palm Harbor location because of Jamie!!!

Carrie Turify

10 de mar. de 2015

I recently stopped by to take a look at the 2015 Honda line The CRZ to be honest. Years ago I had a CRX and loved it! They did not have one in stock so I looked at other models and was pleasantly surprised of all the features the Civic had! I wanted 2 doors, cameras and a sunroof! ALL AVAILABLE and reasonably priced too! I took a test drive, & was picking my car color in no time, I was hooked! EVERYTHING I wanted and more. ALI, my salesman was terrific, he helped me with options, colors, and most importantly the lease trade in on my old car. They ordered my car in, installed the options and I had my car in several days. The day of delivery was smooth, organized, fast and efficient. Ali helped me turn in my previous lease car, faxed some paperwork for me and I was on my way! I felt like family! It was a genuinely warm experience. Never any pressure, nothing but fun actually. Several days later, I took my car back for window tint which they helped set up for me and the service department was just as happy & helpful. If you are looking for a great car buying experience, I highly recommend Courtesy Honda and most importantly, Ali my salesman. He called several times after the purchase to follow up to see if I had any questions or concerns. GREAT EXPERIENCE, GREAT CAR~ MY NEW HONDA!

Virginia Chilcote

9 de mar. de 2015

I Have already recommended this dealership to a friend and she will be going there to purchase her vehicle. I have also recommended our salesperson, Desiree, as she has given us superior service. The dealership has outdone any other Honda dealer we had gone to previously. We purchased a Honda CR-V which we love. Dealer has done a great job of follow-up on our sale. We were treated very very well.

Julie P

6 de mar. de 2015

When the transmission of my car died, Jamie Belval helped place me with a car within hours. My credit wasn't exactly the greatest and he guided me to the best option that would hold it's value and with a low monthly payment. Bottom line- Jamie is a rare breed of car salesmen, he is honest and really cares. If you are shopping for a new car, I would highly recommend him! ~ Julie P.

John

26 de feb. de 2015

A shout out to Jamie for making our first Honda purchase a very pleasant one. I thought Michelle and Jamie went the extra mile to win our business, and both were very friendly. We had one minor snafu when filling out the paperwork, but they did everything possible to ensure the rest of the experience was a good one. Looking forward to adding equipment to the Pilot in the future at a great price ;)

Scott

23 de feb. de 2015

discovered the coupons on courtesy Palm Harbor is website. The friendliness and courteousness of the service department was exceptional. Using the coupons made the price for my services needs extraordinarily great. For just under $40 we got an oil change, tire rotation, a new set of wipers and they even washed the exterior of the vehicle! Awesome!

gj

19 de feb. de 2015

I had am easy time looking for a new car. Boris was very knowledgeable about the car and all it's features, worked with me to find one in a color I love, didn't bug me while I was making up my mind. Some other dealers called and called my house pressuring me to make a decision. I love my new car and it was just what I was looking for! Boris was great when I picked up the car too and explained all the forms I had to fill out and helped set up all the options on the Honda Link system and various things like lights, locks, etc. options. He was willing to spend more time with me- but I had to be some where so he offered to help me later if I had any questions.

Richard W

17 de feb. de 2015

I shredded the front tire to my car over the weekend. I was able to get the spare on but realized I needed a permanent fix. I called the dealer early on Monday morning and told them I wanted to replace all four tires ASAP hoping I could bring the car in later that day or the next day. To my surprise I was told I could bring the car in right away and the repair would take about two hours. Everything went smoothly and the car was ready in about 90 minutes. I couldn't ask for any better service than this!

Mike

13 de feb. de 2015

Service rep was pleasant and knowledgeable.Amenities were thereService was done well and the car was washedPrice was rightNice atmosphere and friendly people.

Judie H

28 de ene. de 2015

bought my crv at your dealership and trust your service dept for work. I'm 73 years old and hated going to other dealers....took complete advantage or tried to. Your service people are so honest and I find it a pleasure to deal with Palm Harbor Honda. Thank you

Keysdiva

26 de ene. de 2015

For many years I owned Mazdas and enjoyed the autos but most of all enjoyed the care of the service department of the dealership when I visited. That all changed when the dealership in Clearwater closed and was subsequently taken over by another dealership. On several occasions the service team, at the new location, recommened repairs or replacement of tires that were totally unnecessary. When I sought to buy a new car I decided to look at Hondas and it has been a good move for me. Not only is the car more economical to drive BUT the important thing is the service department team. They are extremely courteous, helpful and I very much appreciate being treated like a valuable customer once again. I am not picking a name of an employee below because I think the entire team is to be congratulated. Thank you.

Kay

19 de ene. de 2015

The best car buying experience I have had so far the staff was helpful, my sales person Boris was nice and helpful. I did not expect to have such a pain free experience. Thanks! Kay

JR

6 de ene. de 2015

Excellent dealer for sales and service. Through the years, I have leased or purchased three CR-Vs from Courtesy Palm Harbor Honda, and all have been meticulously maintained by their professional service staff. I can't ever recall having a negative experience or being dissatisfied in any way. The customer service provided by everyone there is top notch, and I would certainly recommend them to anyone looking to purchase and/or maintain their Honda.

Palm Harbor David

30 de dic. de 2014

Just before Christmas, I purchased my second Honda CR-V of 2014 (the first was for my wife back in February) and third overall. Both purchasing experiences this year were at Palm Harbor Honda and involved the same salesman (Boris). There is good reason for that. We found Boris to be extremely personable and professional the first time around which is why I requested him when I was in the market for a new CR-V. For both purchases, the entire process from start to finish was easily the most pleasant car buying experiences I've ever had. The only one to rival it was a used car purchase from ... wait for it ... from another Honda dealership in Tampa. Obviously, Honda puts a premium on making the car buying experience pleasant for you. While they are trying to maximize their profit just as the buyer is trying to pay the lowest price possible, they do not attempt to squeeze every possible dollar out of you. We went back and forth a few times, but when I made a reasonable final offer, they accepted it without hesitation. I can't say enough good things about the entire staff. If you like any of the models Honda offers, pay Palm Harbor Honda a visit and see what I'm talking about.

"outlaw josie wales"-my car's nickname

24 de dic. de 2014

Edwin took very good care of my vehicle and had the best service man repair my tire. Everyone at Palm Harbor Honda treats me like a queen and my vehicle like gold. Thank you for being there when I need you.

Cathie & Jack

23 de dic. de 2014

It always takes longer to buy a car than you think but overall our experience was great. Jim Wilson, the sales person, was very knowledgeable and the closing guy - Jody we think his name was - was very friendly and efficient and worked with us to help us quickly get to an acceptable deal. Our only disappointment was that the inventory of Accords was lower than we would have like have seen

FLWI Snowbird

23 de dic. de 2014

I was impressed by the buying experience. No high pressure tactics, reasonable pricing, willing to negotiate. I can recommend this dealership.

Howard F.

18 de dic. de 2014

Excellent customer service from Juan and Edwin. Very courteous and responsive to my needs and concerns.

J.Kaaa

18 de dic. de 2014

BEST car buying experience ever ! Will buy another car again from here, Everyone was personal and made a Great impression. I give this dealership 5 stars and 2 thumbs up. If your looking for a car check them out you wont be disappointed.

Ron

9 de dic. de 2014

Setting up an appointment easy with timely reminders. Knowledgeable and friendly service representative. Service completed within suggested amount of time.

Ana Izquierdo

8 de dic. de 2014

Very clean facilities great customer service and very courteous and helpful.

Check Sabjan

5 de dic. de 2014

One of my friend bought his Honda last year from Palm Harbor Honda and suggested I contact Jamie there. After researching called a couple of weeks ago and mentioned the price I am willing to pay for the Pilot. Jamie made it possible and the service was impeccable. Even though they did not had the exact color I wanted, Jamie went one step above and got me the exact color from a different place and he took care of everything. I will definitely buy Honda again and when I do I will be buying it only from Palm Harbor Honda, even though it is quite a ride from my place. Although they explained to me about the extra warranty stuff it was not pushed on to me when I declined, which is good. This is definitely one of best car buying experience I had in a long time. Thanks Jamie and Palm Harbor Honda for making this a nice experience.

Russell

21 de nov. de 2014

Extremely busy with recall service, but still available to do an oil change and inspect problems described to service manager. Happy with the turn around.

w.d.

20 de nov. de 2014

We went in for a recall service and ended up getting a new accord. We knew that we had to eventually trade in our 2006 accord, we got such a great deal the we went for it that same day and drove home with a new ex.

MaryS

17 de nov. de 2014

After my car wouldn't start and was jump started by my roadside assistance, I brought it directly to Honda. They told me I needed a new battery and replaced it asap with no charge since it was under warranty. I have used Courtesy Palm Harbor Honda for all my service for the past 5 years. It is always clean, the service reps are friendly, knowledgeable, not condescending to women, and the work gets done accurately and efficiently. They have even given me a ride home and then picked me up when I had to leave my car in the past. This is the absolute BEST service department I've ever used!

Piloting a pilot

7 de nov. de 2014

Made an appointment, everything was taken care of, on time & wasn't asked to buy any other services. Will buy Honda again!

Happy Owner

29 de oct. de 2014

Despite the fact that the first oil change wasn't due for another 3,000 miles; Courtesy Palm Harbor Honda did the oil change without delay when I brought in my 2014 Honda Civic. The service staff were polite and efficient right up to when I drove out. Thanks for the great customer service!

JC

18 de oct. de 2014

Juan was great. He was courteous and explained everything so I could understand it. The service was prompt and solved my problem. Quite happy with experience.

local residents

15 de oct. de 2014

We had multiple visits to the dealership over the weekend and Mike Miley and Ray Rivera and Kevin and Jamie were always courteous and very helpful. They made our purchase procedure enjoyable which was an unexpected but welcome experience. We have high expectations for the service department. Overall, if you're shopping for a Honda, check out Courtesy in Palm Harbor.

Lisa

14 de oct. de 2014

The service department is excellent. They always treat me with respect, are courteous and I never feel rushed. The service reps I have worked with are Juan Aviles and Mike Sica and its always a pleasent experience. I bought my car at this location and Jaime the salesman was also very good....extremely knowledgeable. I had never had a Honda before but I will only have one going forward.....I recommend this location to anyone.

lcgamester

6 de oct. de 2014

I started a new car search with True Car.com which revealed three local dealers. Courtesy Palm Harbor Honda was the only dealer that went the extra mile and called me in addition to emailing me a response. Three people called the following day and by lunch I had been set up for a VIP appointment. I was greeted by the internet manager, Michelle MacKinnon, and then introduced to Joe Childers, Internet Sales Representative, both of whom I had spoke to on the phone. They were very friendly, courteous, and understanding that I was car hunting due to a total loss from an accident. They went the extra mile to have the cars that fit my requests already pulled up front so we did not have to look all over the lot. Looking at a 2014 Honda Civic LX was a vast difference to my 1996 one and Joe spent the extra time to go over all of the details. He even crawled in the trunk through the back seat opening to demonstrate that my 6' ladder would indeed fit! They worked with me for pricing that would fit my budget and understood that I wanted to see the cars in the daylight before making a decision. I even received a follow up call from Joe after the purchase to see if everything was going well and if there were any questions he could answer. I could have driven only 1 mile to a closer dealer and gotten my car for the same price but Palm Harbor was was exceptional! Their customer service earned my business. It was a worth the 20 mile drive to have such an awesome car buying experience! I highly recommend them to anyone looking for a car!

Gail from Tampa

26 de sep. de 2014

While my 2011 Odyssey was in for service, took a stroll over to check out the new Odyssey and Pilot. Lily Swensen offered to assist with my questions. I had been thinking of leasing my next vehicle and decided now was as good a time as ever. Lily was very patient with me while I went back and forth between the two vehicles and then on the color I wanted. Was a little wishy washy about which color but finally decided to stay with the same color as the car I had. The sales went very smoothly and Lilly was very helpful showing all the new features of this car and answering all my questions. I would definitely recommend Palm Harbor Honda and ask for Lilly!!!

Gail single momma

24 de sep. de 2014

They work with me each time I get service to ensure me and the lo are able to go back to my office rather then sit in the lobby while repairs are made. If we sit for long someone produces a coloring book and crayons. Car repairs and a lo are never fun but Palm Habor Honda makes it doable.

KC_CRV

23 de sep. de 2014

I've purchased/leased 5 cars from Palm Harbor Honda over the past 10 years, and am very happy with the new management and sales team. The salesman, Boris, was extremely helpful in answering all my questions regarding my new car and all the tech features. He was quite patient as I went back and forth deciding which car I wanted. They really go out of their way to make the process as easy as possible and to transition from the old car to the new. Finance was very quick with the paperwork and willing to work with me on pricing/payment. I was very pleased with the service and hope to continue having a relationship with Palm Harbor Honda.

JoshD

2 de sep. de 2014

Representative Mike Sica was incredibly helpful in making sure I was taken care of and that my car wa repaired under warranty. They went the extra mile in my cars service. Thanks to the team at curtesy Honda, my civic is riding like a dream once again.

Vikki L

29 de ago. de 2014

Friendly & fast service exactly what I expected! I love Courtesy Palm Harbor Honda!

wramirez24

20 de ago. de 2014

Very courteous. They gave me the opportunity to get educated about all the different options that I have for lease and finance; they always answer all my question without hesitate, even by phone. I have to say that it was a great experience for me. I'm very grateful with Jim Wilson, the sales person who took his time to find the best deal for me...

PK Stevens

13 de ago. de 2014

Received call from Lilly Swensen about 2 weeks ago while in NY letting me know of Honda incentives offered on leasing a new 2014 since our 2012 Accord lease was up in 2 mos. When I returned I called and everything was worked out over the phone with Lilly and Aaron Smith getting a great price including tax on the new vehicle.We made the appointment for Monday evening and from her introduction to the time we left with the new car Lilly handled my wife and I in a friendly, professional manner explaining everything about the vehicle making sure we were totally comfortable. When someone is passionate about their job and does it with knowledge and sincere concern for you, that make the whole experience enjoyable. I have purchased and leased many automobiles in my lifetime and this was by far the best experience I have ever had. From Lilly and Aaron to Elgin , the Finance guy who closed the loan documents with us, we were made aware of everything along the way. Elgin was truly professional and for someone like me who spent 25 yrs in banking I can appreciate the great job he did. I have been dealing with Palm Harbor Honda for purchases and service for over 10 yrs and will continue in the future. I will also refer anyone I hear of who is looking for an automobile to Lilly and the staff at Palm Harbor Honda!

Robert Ford Welden

11 de ago. de 2014

I went in for a service the service lady that was handling my car was real polite .While I was their everybody comes buy and talks to you to see if they can help and if you don't they still will talk too you like your family . Then I saw a car on the show room floor the guy that I was talking to for a little bit, say let me fine somebody to help see what we can do for you he went over and found a real nice lady who took me to salesperson who stared to work with me ,I told them I had to run it past my wife ,then when I said that he went and told the real nice lady ,then they both came back and she said why don't you go pick you wife up with the car and see how you all like it so I did and when we came back the next morning we sat down with her and she show was what they would do . Now we have a real nice accord v6 I wish I could remember name it does not mater who they are .I had already brought a car from them and even though I had a sale personal the new one and the old one split their cost with each other that what you call team work I was empress with that so I real tell everybody I know were they need to get a car if they are looking

Tom and Donna

31 de jul. de 2014

We recently purchased a 2006 Honda Element from James Brickner. He couldn't have been nicer and more professional. With the help of his sales manager Phil, we got a fantastic deal on the perfectd vehicle for my wife. We have purchased many cars in the past..... James and Phill made this our very best car buying expience ever! On top of it all, about a month after we made the purchase, we had an issue with the driver's side power window. The window stopped working and the power window motor needed to be replaced. We took the vehicle to Mike Sica in service. Mike was a true professional. He got together with Phill and they replaced the power window motor at no charge to us! The service, honesty and integrity of this dealership far exceeds my expectations! When we are ready to purchase our next car or service our existing cars, we are headed to Courtesy Palm Harbor Honda!

john.alvarez.12914

30 de jul. de 2014

All of the staff with whom I interacted were professional, courteous, and kind. I traded in my 2010 CRV-EX for a 2014 model. Although I paid a little more than I anticipated I would, I believe that I got a fair price for a great car. Jackie, the salesperson who handled the transaction, was simply superb. This was her first sale of a new car, and she handled it all with finesse and thoughtfulness. Margaret in finance was equally as superb. I will definitely have my two CRVs maintained at this dealership too.

John C

28 de jul. de 2014

Brought my CRV in for the first maintenance service. Everyone was polite and courteous. I dropped the car off and was called a couple of hours later just as promised. There were no hidden charges and they didn't charge me for the maintenance including windshield wiper blades replacement. Great job Courtesy,

Sharon Mickenberg

20 de jul. de 2014

It's a sad commentary when a service business whose sole purpose is to both diagnose and repair a mechanical problem loses sight of the simple fact that in order to prevent a problem from simply reoccurring they must get to the root of why something happened and correct that cause. We had a P0303 Misfire on cylinder 3 DCT code with a check engine light occur. When brought to this dealer who we purchased the car from and have used over the years, they repeatedly referred to a service bulletin that directed them to replace the spark plugs and update the software at no charge. When the spark plugs were removed, they were fouled and oil was present. Well let's see, if you just replace the spark plugs and never investigate the cause of the oil and subsequent fouling, what is to prevent the problem from just reoccurring. Valve misalignment and gasket leak maybe? We will never know , as when determining the cause was suggested we were met with deaf ears. Just makes no sense. I was very disappointed. Their only concern was to try and sell us a transmission fluid and power steering fluid flush for about $200.

Jane

18 de jul. de 2014

Every staff member was professional and welcoming. I accidentally dropped my car at detail instead of service, and the detail manager Tim kindly took the car to service for me. Not only was my service performed in half the estimated time, but the interior had been wiped down as well. Service was absolutely stellar, and detail went above and beyond at no additional cost to me. Thank you Tim, Edwin, and Jose for the amazing experience!

Barb Griffis

18 de jul. de 2014

I am not happy with this company at all. I traded in my Honda aboutr 4 weeks ago. They were to pay off my old loan and I am still getting calls from my finance company that I am late on my payments. Today I find I have been reported on my credit report because the payment has not been made. I have called Courtesy Honda and left many messages with the finance office. I have called my sales person twice and I have sent an email to the woman that wrote up my papers. I have YET TO HEAR FROM ANYONE!!.. I should have known something was up when they wouldn't even give me a 3 month warranty on the BMW I purchased. And the head liner is already falling out of the car and they won't do anything about it. I have never recieved the car fax on this BMW either. I would not recomend this dealer to anyone!!

Howard M.

27 de jun. de 2014

Friendly staff; nice waiting area with appreciated refreshments.

Vileparle

23 de jun. de 2014

I had taken my 2005 Honda CRV for maintenance service like oil change. During the service, I was told the tires on the car are worn out and the breaks are in bad shape. The sales person tried to force me to buy the tires and also get the brake job done from them. Total cost about $900.0 I told him I will think about it. Then he told me If I get on the road with this type of tires "police can give me ticket". I told him to call the police and I will get on the road. He backed off. I went to Costco to recheck the tires. Costo told me "I still have some life left on the tires, but will have to be replaced after few thousand miles". I think this type of hard selling by Palm Harbor Honda is illegal. They were forcing me to buy something I really did not need. I also took the car to Sears to get the brakes checked. Sears told me I will have to replace the brakes after few thousand miles. I think this dealership is less than honest.

The Garcia's

22 de jun. de 2014

Always great service for over 10 years with Honda.

Stu of Largo

21 de jun. de 2014

I purchased my 2011 Honda Pilot from Courtesy Palm Harbor Honda back in 2010. The buying process set the tone of my future relationship with Courtesy PH Honda. I have taken my Pilot to Courtesy for every servicing. Always great people, polite, making it very comfortable during the wait, and keeping their customers first. I plan on buying a new pilot in 2015 and know where I will be going and where it will be serviced...Courtesy Palm Harbor Honda!!! It's nice to be appreciated as a customer.

Jerry

18 de jun. de 2014

I purchased my 2013 Honda Accord EX-L in December 2013. The purchase experience was very pleasant and fruitful. My wife and I were invited to a customer orientation a short time later and found it to be informative and useful. I have just had my first scheduled maintenance visit. I was given an estimate of how long it would take upon arrival at the dealer by a service representative, and my car was ready sooner than expected. I also had a follow-up call this week by the salesman Don Carrube, who did a very good job at initial purchase time. I have found the staff to be very informed about their products and very customer oriented. I definitely would recommend this dealer to anyone interested in a car. I have also written a review on Angie's List that gives this dealer an overall 'A' rating.

Dennis

30 de may. de 2014

I had the good fortune of contacting Bruce Henley, Courtesy Palm Harbor Honda Internet Sales Manager. I expressed my desire to lease a 2014 Honda CRV LX. In less than an hour, I met with Bruce, discussed the specifics of the the car options, took a test drive and was able to come to terms. Bruce was very knowledgeable about the CRV LX's features, and he was very thorough regarding lease terms and conditions. It was definitely one of the best auto dealership visits I have ever experienced and I would highly recommend Bruce Henley and Courtesy Palm Harbor Honda to anyone interested in leasing a Honda.

crabbygirl

13 de may. de 2014

Excellent!!! Would not go to any other dealership even if the others offer homemade sandwiches :-)

Aclgirl

12 de may. de 2014

Ali, our salesperson, and Doug, the pre-owned manager, provided us excellent customer service and a very fair price. They went over and above to assist us. This was by far the best pre-owned shopping experience we have ever had. Thumbs up to this dealership!

Mladen (Mike) Zdjelar

7 de may. de 2014

Dear Theresa, I just want to express my gratitude for your, Roberts, Troys and Margarets help and professional attitude during our negotiations that resulted with todays purchase of the Honda Accord SE Sedan. Robert was very helpful from the beginning and throughout the process which led to the successful outcome for both sides. As I mentioned in my last email to you, thanks to you and Robert we all will have a successful weekend. I just want to emphasize one more time my appreciation for Roberts superb service. His ability to present the product, his knowledge, email communication skills and superb PR skills have impressed me. I do not recall I have ever experienced a purchase of that magnitude with so much ease and comfort and complete absence of cheap tricks. Unlike some other sales people from other dealerships, including your sister dealerships, he took me seriously, he recognized essential points and the bottom line of my intentions and quickly adjusted his communication with me toward my needs. Final results were obvious we have reached win-win outcome and in behalf of my friends Sanela and Agan I am thankful to you and all involved Team members, but particularly to Mr. Robert McCreery. With the employees of that caliber, your dealership has nothing to worry about when it comes to professionally representing your business, which ultimately leads to sales. It is my sincere pleasure to have worked with you all and I hope this letter will grant Mr. Robert McCreery the credit and respect he rightfully deserves. I will not hesitate to share my pleasant experience with other potential Honda buyers. There is one more detail that I thought you would like to know. Unrelated to our purchase and more by accident, I met today in my opinion your future sales consultant star, Mr. Boris Loncaric. He was the first person to greet us as we were entering the dealership. His people skills, hospitality, tact and diplomacy were quite noticeable. He is very polished young man with a lot of potential to become soon one of your most effective sales consultants. Sincerely, Mladen (Mike), Sanela and Agan

Jungle Jim

29 de abr. de 2014

I've brought all my work to you for about ten years and never been disappointed.

L Anderson

25 de abr. de 2014

Same-day fix for a faulty sensor on my Pilot. First call was at 8:15 am, dropped it off at 9 and drove it home fixed at 1:30 pm. Outstanding experience, thanks to Jim and team.

Carrie

22 de abr. de 2014

I am not a fan of the car buying process. That said, Ray has changed the way I think about buying a car. He treated me with respect, he helped me architect a great deal, he introduced me to everyone who had a hand in the process (and all of them were great, too), and gave me an appreciation for my new CRV that gives me confidence that I have made a purchase that will be reliable, keep my family safe, and meet my transportation needs for a very long time. Thanks Ray!!!

Michelle C.

17 de abr. de 2014

Our Vehicles are always taken care of. The service is outstanding. Gary Mrozek is the Mechanic that we always request because his professionalism, knowledge and work is impeccable!

Jim Martin

15 de abr. de 2014

Had to reschedule with short notice. No problem- Courtesy Honda was very accommodating. Courtesy van brought me back to my home and later returned when my car was ready. Everyone on the telephone is always very cheery and polite.

Thalia

11 de abr. de 2014

I took my CRV to be checked for a strange noise which I suspected to be a wheel bearing. The service dealer, Juan Aviles knew exactly what it was and was very helpful. After advising me of all repairs to be done, he arranged for the van to take me home. He called me several times at home to keep me advised as to what was covered under warranty (thankfully most of it was covered). When repairs were finished, Mr. Aviles sent the van driver to pick me up and take me back to the dealership. Overall it was a very pleasant experience, and I would certainly go back for any future service to my car.

The Caption

9 de abr. de 2014

I went for an oil change and asked about the ding in my rear armrest. They told me it wasn't under warranty but they would fix it --- free! Doesn't get any better than that!!

Ruthann

8 de abr. de 2014

Recent routine oil change......... anytime I call, whomever I talk to is friendly, helpful and able to adapt if needed. I appreciate this as I work full time so the adaptability is quite nice.

lydia1963

7 de abr. de 2014

I recently purchased a vehicle from Courtesy Palm Harbor Honda. Your sales consultant Jim Wilson was very professional and courteous. When he approached me for the first time he was not pushy and made me feel very comfortable. I purchased a 2014 Honda Accord Sport. I was very happy with my purchase. A few days later I got a phone call from Jim Wilson making sure I was happy with my vehicle. In the future I will recommend Jim Wilson to my friends and family. Thank you again for your outstanding service.

Paula

1 de abr. de 2014

I leased my second CRV from Courtesy this past weekend. Again, it was a smooth process, everything was handled professionally, Lilly Swensen was a delight to work with, very friendly, professional and efficient. Also, Bobby Haines who handled the financial portion of the deal was efficient, friendly and professional. I felt very well taken care of and they extended the offer to contact them if I had any other issues or questions after the transaction. As a followup, I had to call Lilly about a pending item and left a voice message for her and my call was returned very promptly. Overall a great experience. Will definitely return to Courtesy for future automotive needs,

Richard

27 de mar. de 2014

I took my 13-year-old Accord in for api and filter change yesterday. I had an appointment with service advisor Edwin. I arrived 30 minutes early expecting to wait, but they took me in promptly. In 10 minutes, they had estimates for a could other things that needed attention, which I approved them taking care of. So, I spent almost 3 hours reading (thanks to my iPad) and walking the showroom. Not at all unhappy about the time or money spent. It's one of the reasons I am now on my 3rd Acccord... if they are kept maintained, they will last many years. So thank you CPHH for spotting the service considerations and giving me the opportunity to accept or decline the service at the time. While walking around, salesperson Ali approached and we had a discussion about a CRV on the showroom floor. No high pressure, just information. Nice. I had general questions (hybrid, all-electric, other car models) which he handled without trying to give me phony answers. I appreciated this. We chatted about cars in general at his desk. I felt no pressure. So... nice job, Ali. I am confident that when I am ready to purchase another vehicle that I will be visiting CPHH.

Karen in palm harbor

24 de mar. de 2014

I came in for my first service after the purchase of the car and they we very friendly and explained things to me. Overall a good experience.

Miss Chrissy

22 de mar. de 2014

Juan took great care of me. He really went above and beyond my expectations. Will definitely be back, and will be sure to request Juan!

Andrea

17 de mar. de 2014

Great service. Everyone made sure that we were satisfied.

Meg123

15 de mar. de 2014

I come to Palm Harbor Honda regularly for service, oil changes, etc. They always take great care of me!

Jenearnshaw

5 de mar. de 2014

Brandon was great. He worked to get the price we needed. We were coming from our of town and sales staff stayed late to help us get the car. Very happy with our purchase.

MerrillBrian

3 de mar. de 2014

Lilly was extremely helpful, friendly and knowledgable. She didn't push us into cars we couldn't afford or make us feel bad for not being able to afford more expensive cars. We were certainly not her biggest sale but she treated us like we were which was extremly refreshing. My husband and I both bought new used cars (2012 and 2013 Nissan) as we have a baby on the way and needed new safe vehicles. Lilly even installed my car seat for me! She was top notch from the minute she said hello to us. I plan to make my car last for as long as possible, but the minute I need a new one I will be going to this dealership and asking for Lilly. She has made life long customers of my husband and I.

Gloria

2 de mar. de 2014

Every time I bring my car in for service all I see are new faces. I've never in my life seen a dealership run like this. Looks like a new Service Manager, 2 new advisors and three that have left since my last visit. Maybe the GM should be the one to leave because it's obvious she can't operate a dealership.

Chris992

26 de feb. de 2014

Chris Tighe was extremely helpful and made buying a car an easy experience. He went out of his way to help me both before and after the sale.He provided me with all the information I requested prior to the sale. He gave me the ability to complete almost all the paperwork remotely. The color I wanted wasnt available locally, but Chris worked out a three-way dealer trade and got me exactly what I wanted. When I arrived at the dealer, the car was ready for me and I barely had to spend any time there.Chris followed up with me after the sale to make sure everything was still great with the car, and to answer any questions I had. I had a small issue after the purchase, but Chris was all over it and had it resolved immediately.Courtesy Palm Harbor Honda also offered a better price than all the other local Honda dealers I contacted.If youre looking for a competent sales person who will provide you with clear information, and a great price, then I would definitely recommend Chris Tighe. Thanks Chris!

lilmayes

25 de feb. de 2014

Edwin is fantastic in service and I won't let anyone touch my car besides Randy Cohen in service. He is the best mechanic ever!

Danjofl

24 de feb. de 2014

Yesterday my husband and I stopped in at Courtesy Palm Harbor Honda to look at a new CR-V to see how we would like it. Don greeted us at the door and quickly took us to one and showed us all the features and let us test drive it. We decided this vehicle would work great for us and Don and the Honda team gave us a good trade in price on our old car and the new car process went smooth and quick and we drove the new CR-V home. We have to say this is the best car dealership experience we have ever had. Everyone greeted us and made us feel welcome and comfortable while they prepped the new car for us. Don is a very informative and friendly sales consultant, quite an asset to the Dealership team!! Thank you Courtesy Palm Harbor Honda!!

kathyb52

18 de feb. de 2014

I purchased my car (2009 Honda CRV) new at Courtesy Paim Harbor and have had all my services done here with 1 exception. I had moved from the local area and tried a Honda dealer closer to my new home. Let me say that it is worth the extra miles to receive the exceptional attention and service. Always perform required service and make me aware of any present and future services the CRV will need.Everyone is always polite.Service usually prompt. Waiting area always clean and the donuts are Great !I also leave the dealership knowing that everything has been checked and repaired the way it should be.I have never had to return with questions or poor performance.When the time comes for a new car this will be my dealer of choice.

CDN

17 de feb. de 2014

Great service at this dealership and very good prices.

John

15 de feb. de 2014

I bought my first Honda, a used Ridgeline, from Courtesy Honda last year and have been very very pleased with the truck. I have rarely used dealers for repair service but have used Courtesy Honda for routine maintenance of this vehicle and have been extremely pleased with their assessment, work and integrity. My second car is a Volvo which I owned prior to the Ridgeline. I had a repair issue arise and took it to the other major non Volvo dealer that I purchased it from who assured me they could fix anything. After having it there two days they returned it half fixed telling me that only Volvo could probably fix the issue. I then made another trip to a Volvo dealer costing me further money and time to get it fixed. Recently I had another Volvo problem and called Courtesy Honda to ask them about fixing the problem. After listening to the issue they told me that while they would be willing to look at it they thought that it would be better to take it to the Volvo dealer. While this may sound like a loss of business to Courtesy Honda, I was so impressed with their integrity that they unknowingly cemented my loyalty to them to take ANY further repairs my Ridgeline may need to them. I have never been a fan of any car repair service but highly recommend Courtesy Honda.

kabauer

13 de feb. de 2014

Came in because the tire light went on. No appointment but got waited on right away. Every one was very friendly and nice. Didn't have to wait very long and I was on my way. I'm still waiting for the 25.00 gift card for test driving a Honda. Talked to Lilly on the phone before I came to your dealership and she said it was being offered at your dealership. Otherwise I would of gone to the Brandon dealership because they had an add in the paper of the offer.Thank You,Kathy Bauer585-310-9616

PH golfer

10 de feb. de 2014

I bought my CRV at Courtesy Honda six years ago and have had all service there since.I generally take advantage of the service specials and have found I spend less than Tires Plus ,etc. From the initial purchase to now,I;ve had no problems. We love our 2008 CRV and my wife does not want to even hear me talk about a new car.

riaroger

15 de ene. de 2014

I have been shopping for a new car for almost 3 years and during that time we have test driven many different models. The 2014 Accord that we bought was the best of all we had tested. I had also done a lot of research on prices on the Hondas and other models so I had a good idea what my price range was going into the show room. I met Lilly 3 years ago when I was shopping for a new car and I was impressed so I called her and asked if they had a specific Honda Accord on the lot. She was extremely helpful in answering all of my questions plus giving us a test drive on one the Accords. Although they did not have the specific car I wanted on their lot, they did some research and found what I was looking for and had it delivered within a couple of days. I feel very comfortable with the price I paid for the car and was happy that I did not have to haggle over the price. The people I dealt with were extremely professional, very friendly and helpful. Even though I am knowledgable about computers, I was a little overwhelmed by the complexity of the Accord's navigation, audio, and info systems. Lily spent a lot of time going over the details of the system which put me at ease with the entire system. This was just another example of the outstanding customer service my wife and I received.

Mcgovernclan

14 de dic. de 2013

I see some bad reviews, but we had a great experience. Our salesperson was Lilly and she was great. We had a bad experience at Brandon Honda and called Lilly and were very pleased. We got a fair price and were treated very well. I would have no problem calling Lilly again for another vehicle.

mcgovernclan

13 de dic. de 2013

Lilly was great. We also test drove a Pilot at Brandon Honda and the experience with Lilly was 100 times better. We felt that she wanted our business and cared about putting us into the right vehicle with the right options for us. The purchase was painless, even the finance process. I don't really care for the way the extended warranties are sold, but they were fine when I declined purchasing one. I would definitely recommend Palm Harbor Honda and Lilly. One note, they may not have the lowest advertised prices like those dealerships that suck you in, but call them to talk to them about a fair price and you may be surprised.

sbarrese

20 de oct. de 2013

Last night I purchased a new 2013 Honda Accord EX. Lilly Swensen was our sales rep and Joe was her manager. I can't recall the name of the gentleman I dealt with in finance however he was great too. Lilly was extremely friendly, knowledgeable, and helpful in purchasing my new car. She pulled out every car I thought I might be interested in, lined each one up so I could compare and drive them, and then talked through all my questions. I hate purchasing a new car simply because of the negotiating aspect and they made it pretty painless. When I mentioned any internet research/deals I found they matched them which kept me in the dealership, because otherwise I would have left and waited for a phone call when they were ready to meet what I was asking. Joe was friendly and kept the back and forth negotiations to a minimum resulting in earning my business. I will recommend any of my family and friends interested in buying a new car to visit Palm Harbor Honda, especially Lilly and Joe!

PGNUSBAUM

26 de sep. de 2013

I have purchased two vehicles and my daughter has purchased one from Don Carrube. He went above and beyond for all three cars. Professional, courteous and very willing to work with us whenever we visited the dealer. A good team member for Courtesy Palm Harbor, as far as I am concerned!

Tampa2013OdysseyEX

19 de sep. de 2013

I worked with Chris Tighe and Andres to purchase a new 2013 Honda Odyssey EX. I had communicated with the dealership via email initially and let them know what my new car price parameters and trade in expectations were. I also let them know ahead of time I'd go meet them in person only if they agreed to those parameters. They agreed and asked me to come in so they can look at the trade in vehicle. They didn't have any Odyssey EX in stock, but were confident of locating one if we came to a price agreement. I went in and met with Andres and Chris and within 1.5 hours we reached an agreement. The "negotiation" was very friendly and cordial, no high pressure tactics. I told them what I was offered for my trade in and they met my expectation. They didn't even try to sell me 2014 model knowing I was interested in only 2013. Two days later they had located the Van and contacted us to come in to do the paper work. We went in around 7 pm and were done by 9 pm. We were offered add ons like extended warranties etc., but again no high pressure. Chris patiently went over all the features even though it was past 8:30 pm (dealer closing hours) and repeatedly told us to call him if we have questions about any features. Overall, it was a great experience dealing with Palm Harbor Honda, Chris, and Andres.

van2013

3 de sep. de 2013

I live in Jacksonville fl, But I brought new 2013 honda Odyssey from this dealer. Jamie Belval is really great, very honest and very helpful during and after the purchase. I was very pleased with the service and professionalism starting from Receptionist Sue to all the way Finance Manager Andres Dejesus.I want to say special thanks to Jamie for making this deal and i got what my wife wanted.

marykbennion

24 de ago. de 2013

Lily is an honest and professional car sales person. She spent time to patiently understand our goals for a new Accord and matched them nicely. She worked with us and the dealership to create a favorable price and to make sure we were completely satisfied with our new Honda Accord. We purchased a Honda Accord EX 2013 year. Our family really likes this car and we will be return/repeat customers of Lily Swensen and Courtesy Palm Harbor Honda. We appreciate how Lily went above and beyond after the car sale she invited us to return to dealership at our convenience and trained us on the state of the art Honda radio/camera/mp3player/electronics that interface with our cell phones - great/fun technology. This extra care really set Lily apart for us from other car professionals we have worked with in the past. We highly recommend Lily.

reno46

19 de ago. de 2013

All personnel were very informative and made our experience very pleasant in both servicing our current car and acquiring a new car. Very professional all around. While we were waiting for processing they made sure we were comfortable and they even bought us dinner when there was a delay in receiving our car. Would recommend them to anyone who wanted a Honda automobile.

beck44

17 de ago. de 2013

We had been in touch with Lilly for several months before coming to the dealership--she was terrific with info and never pushy. We set an appointment to come in for a visit--she was ready when we arrived. After looking at four different models (one used, three new) we made our selection. She answered every question we asked very confidently. After doing the intial paperwork we met with Andres de Jesus who moved us through the process quickly and accurately. In the middle of our discussion with Andres, Joe Acrese came into the meeting and thanked us for our decision to purchase a Honda vehicle from their dearlership. He made sure all of our questions were answered. This was a painfree purchase! One final point--we had a second appointment set with another dealership in the afternoon--Lilly did such an excellent job that we called and cancelled the second appointment while we were in the dealership.

Manchester1763

17 de jul. de 2013

From start to finish, our purchase of a new Honda Accord was first class. The deal began over the telephone negotiating price. We always knew we were most likely to choose this dealership because we bought from them before and the excellent customer service and after sales service is exactly what they state. They are true to their word, which makes for a happy, returning customer. Once we visited the dealership we were sold ! Car of course is just what we were looking for ( with more "bells and whistles" than we expected ), but it is truly the helpfulness and friendliness of every staff member that sells the vehicle for us. We would rather pay a little extra to be assured of good follow up. Well, we didn't have to,...great price, great car, at the dealership we wanted. Thank you to all the staff. We look forward to our many visits back to learn the intricacies of the computer system !!!!Special shout out to Christopher Tighe, Mandy and Ryan.

Candace2786

15 de jul. de 2013

I had the best experience at the Palm Harbor Honda dealership. Chris Tighe was a very friendly salesman but not pushy. Which is something that I love. He listened to what I wanted and I ended up purchasing the vehicle I wanted. I will definitely recommend him to anybody I know looking for a new/used car. I will also be back in the future if I am need of another car.

NewCRVowner444

14 de jul. de 2013

One of the worst car buying experiences of my life. Looked at a CR-V, with a trade-in. Was quoted a value for my trade-in. I returned 4 days later to buy and that is when they offered $400 less for the trade-in despite agreeing on its value only a few days earlier! Classic bait and switch. I went up the road to a different dealer and received a better deal on the car plus the full value of my trade.

pferrata

15 de jun. de 2013

This was truly a "no pressure" sales experience. Ty Robinson and the rest of the staff were honest, courteous and professional and made the whole experience a pleasure. My wife and I would not hesitate to recommend this team. A-plus all the way.

maritalynch

1 de jun. de 2013

Chris and Andres were pleasant and straightforward, which I appreciate. No high pressure or BS. I think I got a fair price for the car I purchased and that's nice too. I enjoyed dealing with both of them and so far at least, I feel like the dealership has been fair with me.

xterra2008

28 de may. de 2013

2008 NISSAN XTERRA....... !!!!!!!!CHRIS TIGHE THE BEST CAR SELL'S MAN EVER!!!!!!!!! ........It was 5/26/2013 when me and my mother saw a 2008 NISSAN XTERRA 4.0. We decided to buy to we were in orlando and the dealer was in palm harbor thats a 2hr drive from here to there so me and my mother called Chris Tighe. Chris was the was car sells man i will ever know as i was speaking to Chris via telephone in Orlando and me not knowing yet if the dealer is in palm harbor, and so i asked Chris about the 2008 Nissan Xterra Chris told that the 2008 Xterra was available and ready to role Chris told me that the 2008 Xterra had zero to none problem's and told me that the had a great car fax report and only had 75,000 miles on it. To me that's good new and so the as we look at the car online it looked as if it had been just made the 2008 Xterra engine looked to clean and clear as if it was brand new. I had asked Chris for for the location of the dealership Chris told me the dealership was in plam harbor near Clear-water and so i was disappointed that the car was two hours away. Chris as nice as his is he offered to come pick us up from Orlando and that's a two hour drive. As kind as that was we didn't want to put him thew xxxx of driving for two hours so we told him we would take a train to Palm Harbor and rent a rental car to get to dealership. Chris being as kind as he could be he told us to forget the rental car and he'll pick us up from the train station from the train station to the dealership is 30 to 45 minutes he insisted on picking up from the train station and so we Ok. although the train was 20 minutes late Chris waited. Chris was so peaceful and patient he drove us to the dealership when we got to the dealership the car was waiting for us shinning in the sun light looking like it had a fresh coat of paint Chris asked us would we like to test drive it. Of course we said yes as we drove the car the car drove like it was as smooth as a baby's skin turning with perfection on every turn we were of course going to buy the car. As we drove back to Palm Harbor Honda's Dealership my mother who is now the new owner of the 2008 Nissan Xterra did want to leave the car and go inside to sign some paper's that's how good the car is not was is. Chris ever so helpful asked us would we like some coffee or water. As we all sat down at Chris's desk Chris not being a bad car sells man showed us everything about this car from bumper to bumper from oil to water and from brake's to paint this car was as clear and clean as saint in heaven. Chris told us not to worry about anything not even the speck of dest that fall's on the car he will take car of everything from gas to tire's from tire's to car wash Chris was my go to guy and is still my go to guy for anything about this car. after all the signing was done Chris filled up the car with gas $70.00 dollars worth of gas. I already knew Chris was a saint but i never knew if he was a life saver. For all people who are buying car's Palm Harbor Honda i pray the moment you call you as for Chris Tighe he's the best car sells man i will ever know in my life and plus the next car we buy will be from Palm Harbor Honda and my go to guy will be CHRIS TIGHE THE SELL'S GUY. Chris is Cool, Calm, peaceful and Patient ask for CHRIS WHEN YOUR BUYING YOUR CAR. Palm Harbor Honda will never lie to you. Palm Harbor Honda is the most trusted, respected dealer in the United State. THANK-YOU CHRIS......... Michael Raymond and Gerda Morose we thank you.

Shirley

21 de may. de 2013

I recently purchased my Honda from this dealer. The salesman Jesus VanDerHenst was very helpful to me. He took his time and explained everything I needed to know.I would highly recommend him. Thank You

hwayray

7 de may. de 2013

When my wife and I awoke April 30, the last thing on our mind was taking home a new car that same day. Entering the Honda showroom, I was greeted by a beautiful CR-V. Within minutes, Jim Wilson, a sales consultant, approached me and began explaining all the fine features the CR-V had to offer.The two of us took it for a test drive up to Tarpon Springs to show it to my wife, who would be the main driver of the vehicle. After she took it for a healthy spin, Jim and I returned to the dealership and began discussing possibilities. I still had not convinced myself to make an offer that day. But after conversations with Jim and the sales Manager, Tom, I was willing to take a CR-V of my choice back up to Tarpon for my wife to have a final look. We loved the vehicle and agreed on the price. We returned to the dealership together and started the process. We spent several hours with some very nice people: Jim Wilson,Tom and Andres DeJesus, the finance manager. All of the associates with whom we dealt were very personable professionals who made the process easy. A true compliment to Courtesy Palm Harbor Honda's sales operation. By late afternoon my wife and I returned home with our new CR-V. A wise choice from a quality dealership.

Chihuahua2010

6 de may. de 2013

Extremely friendly, courteous, helpful, went above and beyond in helping me as a customer. The SUV I purchased is in great condition and maintenance to the vehicle was done to perfection. Am so highly satisfied that I would recommend this dealership to others.

cmtoth

3 de may. de 2013

Chris Tighe and Laura Hunt were professional and personal. I really felt special and confident purchasing my Honda Civic Si. I will refer either one to friends who are looking for a new car.

stasia0816

7 de abr. de 2013

Last week I contacted this dealership to see if a car I saw online was still available. A very friendly associate Scott said he would check to see if it was still on their lot and would call me back. Less than 20 minutes later he called me to confirm it was still there. I went to look at it later that night. Scott was with other customers so he introduced us to Jamie who right from the start had a smile on his face and was ready to go. Not once did he rush us even after we had spent over an hour looking at the car and it was time for them to close. He explained everything thoroughly and all of the questions were answered. After making the purchase it was well over an hour after the closing hours and Jamie was still there waiting for all the paperwork to be done and to make sure that we were satisfied. Not once did he seem to rush us or unhappy that it was so late. He provided excellent customer service and had a great attitude to go with it. A huge thanks to Jamie and I am loving my new car!

gkorayim

22 de mar. de 2013

Our sales agent, Christopher Tighe was extremely professional, outgoing, honest, helpful and extremely pleasant. When I applied online, he immediately contacted me within 3 minutes of my online submission. That phone call really encouraged my husband and I to go and visit this dealership. Chris spent about 5 hours with us until we leased the Honda and closed on the deal. He took us for a test drive, showed us all the features of the car and answered all our questions, as we were indecisive whether we should finance or lease a new or used car. He made things easy and was extremely patient with us. He always had a smile on his face and was extremely professional. We were very appreciative of his hospitality. We were also very thankful to Laura, the online Manager, for her professionalism.They are both a great team and we will definetely refer other people to them both. I thank the dealership for hiring such competent people on their team.Thank you.

glorybe3

3 de mar. de 2013

Shopping for a new car at Courtesy Palm Harbor Florida was a great experience. Jamie Beval is an outstanding sales representative. We went in with a notebook containing many questions culled from the Internet. Jamie never showed any sign of being impatient or annoyed with us. He answered each question in a straightforward manner. On the test drive he gave very clear directions concerning the operation of the vehicle.Ryan did a great job on explaining the financial part of the deal. He explained all charges in a clear and concise manner.Jamie and Ryan make a great team. Integrity shows! They treated us with courtesy and respect. We love our new Honda.

ljsickle

14 de feb. de 2013

The sales team was very knowledgeable and friendly and not at all pushy. They gave us the information we needed so that we could make an informed decision. Our experience at this dealership was so much better than the other 2 dealerships we visited that it was easy to decide.

Salesses

13 de feb. de 2013

Our 2006 Honda CR-V that we purchased at another Honda dealership in Pinellas Park developed a bumper related problem that made noise. My wife brought it to my attention and we dealt with it temporarily. When I was coming back to Clearwater from Darby today I stopped at Courtesy Honda in Palm Harbor. I explained the problem to Johnny and showed him where the part was falling off the car and was held on with duct/electrical tape. He took it In for an estimate and it was returned to me better than new in a matter of minutes. I recommend their service department and will go back again when I need to.

kschoon

30 de ene. de 2013

Both Don Carrube and John Martz provided absolute great service. They worked with my situation and illustrated a clear understanding of my parameters. I plan to visit the dealership again for my next car. Thank you gentlemen for all of your help in obtaining my first car!

David McConnell

29 de ene. de 2013

Chris Tighe was the best. He did everything he said he would and then some. We worked out most of the deal online or on the phone.Each time I asked him to sharpen his pencil on my deal he did. I feel I got the best deal possible. Laura Hunter was a big help also. My wife and I drove over 2 hours to get to the dealership but it was worth it. There were no hidden fees or pushy salesman. Chris met us, we took a test drive and finished the deal. Once the deal was done Chris sat in our new CRV and explained and demonstrated all the features of the car. He spent over an hour in the car with us. The best car buying experience my wife and I have ever been thru. I have Chris looking for a used trick for my soon

DianaWilliams

24 de ene. de 2013

I was assured that the car was in great working order and that everything had been inspected and replaced. When I noticed that the coolent was a little low, while we were looking under the hood, the salesman said 'Oh that's just a reserve tank'. 2 months later I needed a new radiator. Went through 5 bottles of coolent in a week. When I called and asked the dealer about it, they were like "well you -did- buy it 'as is'" Well yeah, because I thought I was buying a good car from a reputable dealer. Now it's been almost a month since the radiator is out and now(yesterday) my car wont start. I think I need a new alternator. This is a huge bait and switch. They wanted $60 something to just look at the car when the radiator broke. I went to a place my cousin recommended and they looked at it for free. I would not recommend this dealer for purchasing used cars and NEVER use the service center if they miss big stuff like this. The only positive thing was that the showroom was clean.

bbruner

22 de ene. de 2013

The people that work at this dealership are wonderful. They care about the customer... its not just a sale.I had a 2002 Accord that was taken care of by their Service Department -- and they all - have been very professional - friendly. Now I have a new friend - Lilly. She helped me find my new honda-- and I know I will be very happy with my new 2012 CR-Z.Thank you very much Lilly! Another happy customer Barbara

agamble

20 de ene. de 2013

We were looking for a particular exterior and interior color of car, which Courtesy did not have on their lot. However, they found what we were looking for at a sister store and they went and got the car. They had the car detailed and delivered to our residence. As if that was not enough, Chris then spent more time going through the car's features again with us, even syncing my cellphone. We had previously purchased a car from Courtesy several years ago and both times we have had a great experience. We would highly recommend Courtesy dealership.

Jian.ezzo

6 de ene. de 2013

During my winter break (I am a teacher), my husband and I went to several dealers (very frustrated) to look for a SUV but we finally bought a Honda CRV here. I am a picky and straightforward person, but, when we met Pedro Rivera, we immediately felt relaxed with him. We were very impressed with his knowledge of the CRV. He did his best to my satisfaction and he is the reason we chose to buy at this dealership. In addition, when the finance director, Aaron Smith, told us the rate was 1.99%, we were so happy to make the right decision here. Thank you Pedro & Aaron and thank you Palm Harbor Honda!

Lindams

1 de ene. de 2013

In September I bought a 2009 Kia Sportage. I thought I liked it and I was really in need of a car so I bought it. I wanted a Honda CRV but didn't find one that I liked and didn't feel that I could afford it. I read up on Kia's and thought I would just buy it and be happy. But I was not.So, December 30th I went out the the Palm Harbor Honda, just to look around. I had been out there on several occasions but didn't find what I wanted. I drove on the lot and there sat this CRV and I immediately liked it. But.......I had a car. Then Chris Tighe came out and introduced himself and showed me another CRV. I drove it but I really liked the other one. We talked and I felt quite comfortable with him and, I felt, that he had my best interest in view. He never promised anything, wasn't pushy, asked me, if he could get me the price I liked with the down payment I liked, would I buy the car? I couldn't say anything but YES. His manager came over and gave me more information, and a price, that I felt was quite reasonable. I could not turn it down and I bought the car.Chris Tighe is a wonderful guy and my time at Palm Harbor Honda was well spent. Ryan drew up the papers and it was handled professionably and the car was spotless.I went from 8.75% interest to 4.50% interest, my payment went up 4 dollars and my Insurance went down $11.00 and the car I bought is a 2010, a year newer.Ask for Chris when you go and tell him I sent you!

gdwb29

28 de dic. de 2012

Bought over 30 new cars in my lifetime and this experience was in the top 3.If you can get Lilly Swensen as the salesperson you will not only be lucky but will be informed, fully satisfied and wish you could buy another car. Personality Plus!Finance manager Andres DeJesus added to the professionalism displayed thru-out the company.Try them --you will not regret it (never said that before).Jerry W.

mrscorarito

17 de dic. de 2012

I can't believe buying a used car and trading in my car would be so easy! The dealership was super clean, comfortable and friendly from the moment we walked in. Chris was our salesman and was pretty knowledgeable on the used Toyota Prius that we test drove (even though he sold new Hondas). He was not pushy, and seemed to be interested in our experience first, as opposed to just making the sale. It was the first Prius we had driven and it was exceptionally clean as a used car. We still wanted to have something to compare it to and let them know we needed to check out another used Prius before we decided since the technology was new to us. They gave us their best price before we left - even on our trade-in! We did go to another dealer near the stadium in Tampa, a Toyota dealership actually, and they were too pushy. They herded us into the salesman's office before we even looked at any cars. During the test drive, their salesman was trying to close the deal already! Their prices were higher, the car interiors were not spectacularlt clean - and we didn't like being pushed into the sale, so we left after less that 30 minutes and called Chris at Courtesy Palm Harbor Honda right back. Our Prius was still available and we drive right over and signed the deal! Courtesy Palm Harbor Honda was a pleasure to deal with and professional without being stuffy. We drove our "new to us" Prius home that night and are in love with it!Thank you Chris and Doug for making the experience a positive one!!!

akjakj

15 de dic. de 2012

Very pleasant experience, salesman was very pleasant and easy to work with. The entire atmosphere was friendly and low-pressured. The cars I requested to test drive were all ready for us to drive, eliminating unnecessary waste of time.The finance person (andre?) was very polite and friendly and efficient.It helps that the dealership had a movie-viewing area, complete with some snacks, as this helped entertain our 10 year son who REALLY wanted us to buy a corvette!

Judith Johnson

13 de dic. de 2012

Jamie Belval is an excellent Sales Rep. His interpersonal skills are excellent; we immediately felt relaxed with him. We were very impressed with his knowledge of the CRV we were considering buying. We have had Hondas in the past and expect quality design and workmanship; we have not always had a sales person as competent as Jamie. He is the reason we chose to buy at this dealership.In addition, when we came back the next day to purchase our CRV, I wanted to test drive the car we were buying, in addition to the demo we had driven the day before. I asked Jamie to teach me about the vehicle components as we were test-driving it. His clear explanation made it easy for me to understand and to become knowledgeable about this new car.I am a retired educator. The last 12 years of my career I was an educational consultant, flying to Charlotte, Detroit, Baltimore, Philadelphia to teach teachers how to use a reading program...then following up in their classrooms, observing and coaching them. Jamie, in a way, was our teacher - his personal skills, his knowledge and ability to convey that are superb. He would get an A+! Palm Harbor Honda is most fortunate to have him as one of their Senior Sales Reps.

Justin1254

20 de nov. de 2012

Bought a used Nissan Titan. A week after i bought it had to drop it off for service. Ty personally delivered my used truck to my fire station on his day off after my service was done. He followed through with everything he promised me. That just showed that Ty cared about my bussiness and went above and beyond to make sure I was happy. Thank you Ty for the great experience. Justin

luvkansas

10 de nov. de 2012

Our salesman, Chris, was the perfect salesman. He was knowledgable and friendly. It was a pleasure dealing with him. The gentleman who did the financial work, Andre, was thorough and helpful. They both made our visit as pain-free as possible! We will definitely be back and highly recommend Courtesy Palm Harbor Honda.

dale_buird

27 de oct. de 2012

These guys are crooks. Watch out they will steel from anyone. I made a deal and they changed the deal at the last minute. I gave them money and they did not return the money.

Jamez246

23 de oct. de 2012

I have been bying cars for years and this was by far the best experience I've had. Although coming up from Ft Lauderdale and trying to get to the dealership was no easy task...once I got there it was fast and smooth. I got a great interest rate on my loan and the car was everything they said it would be. Thank you Chris & Aaron and thank you Palm Harbor Honda!

Mr. Henderson

20 de oct. de 2012

I reviewed a car on cars.com, I received a call back from salesperson Ty. I returned his phone call and informed him I would be there in approx. half hour, he said "I'll see you then". When I arrived I was informed that Ty had been gone for several hours (found that rather odd) and the car I was interested in had been already sold. On top of all this while waiting, there were three women (two standing, one sitting)at the corner desk arguing over how sales people don't file their paperwork correctly, and if they were trying to get her (one of the women who was standing) fired????? Professional??? I think not. I am not saying they are a bad dealer, I am only writting about my one single experience.

flbetty

4 de oct. de 2012

Lilly was awesome. My father was helping me purchase a car but he lives out of town. So Lilly had to juggle his information over the phone and email while dealing with me in person. She was extremely easy to work with as well as organized and professional. I actually had to have my 7 year old son with me for the paper signing and she made a point to entertain him and offer him snacks to keep him from getting bored. I truly enjoyed meeting her and felt very lucky to have her as our salesperson. Thank you, Lilly!

flgolfguy

3 de oct. de 2012

Chris Tighe was great. Very straight-forward and honest in all our dealings and he was quick to get the deal done. Once I reached the dealership, the transaction was smooth with no surprises or pressure. The staff seemed on the ball. I would do business with the dealership and the salesman again.

Dorothy Purcell

3 de oct. de 2012

Tim was excellent to work with he understood what I was looking for and found the right car for me. Also, all of the employees were working together, excellent team work.

Auto Repair Customer

3 de oct. de 2012

I took my car in for a diagnostic and "free" evaluation. When they were done they had broken a post on the battery cable and the car had a leak it did not come in with. When I questioned them about it they lied and said the car came in with the damage. Eventually the tech fessed up and admitted he "touched" the cable but denied breaking it. When I got home I noticed the leak I did not have before I took the car in. Crooks.

ShariB

30 de sep. de 2012

Best car purchase experience ever! This was my first new car, I decided to lease with some apprehension. Jamie and Pedro were fantastic at explaining everything clearly. I never felt pressured and once I made my decision, which didn't take long because I was pretty much set on the Civic anyway, we were out the door with my new car in only 3 hours! Got a great deal, perfect payments.Ryan was also very helpful, and quick to get through the paperwork. These guys are very efficient and know how to treat customers right! Definately recommend this dealer!

clumia582

19 de sep. de 2012

This was by far the best experience I ever had at a car dealership. The customer service was phenomenal, the staff was very thorough in answering questions, and pricing was reasonable. I recommend Courtesy to anyone looking for a Honda in the Tampa Bay area.

method0823

10 de sep. de 2012

Fantastic to work with! Performed majority of the transaction over the phone and Chris personally drove my car to my house to then pick up my lease to return it. Chris reviewed the car with me, answered all my questions and ensured I was truly happy with everything. I really appreciate the time and effort that was put into my experience and I really appreciate it. I will definitely refer this dealership to friends!

SamUel

5 de sep. de 2012

Forget. About buying Honda. Sales manager bill thinks he is doing favor by talking to you he like to sell car with his price didn't feel welcome at all . Many other dealers out there check it out

Wanda70

2 de sep. de 2012

The Internet sales worked as a team to get me a price that works for me. But beyond that, the finance department found me a lower % rate and the trade-in rate team gave me little more on my trade to do their part. So, everyone at this dealer worked as a team to bring it all together. And on a personal level they were beyond nice and easy to talk to. A BIG THANKS goes out to all!!

heimskringla

22 de ago. de 2012

I initially contacted Palm Harbor Honda about a used Camry Solara after finding their dealership via a Google search. The Camry Solara made it into their online catalog erroneously, and I was contacted by Chris Tighe immediately and informed that they were unwilling to sell the vehicle due to a major mechanical flaw. I was very limited in terms of what I could afford, and Chris worked with me to find a car that fit my budget. He even went as far as picking me up (in his personal vehicle) and taking me to the dealership to test drive cars.He answered all of my questions patiently and completely.The only negative to the experience was the $599 dealer fee, which was fairly expensive for a used car. However, I felt that, even with the higher dealer fee, the car was still reasonably priced.

librachen07

16 de ago. de 2012

Laura gave us very good price for the deal. She is honest, straightfoward and cares her customers. We are very glad to buy the car from her.

Godmark

13 de ago. de 2012

We were extremely disappointed in the way that Ty Robinson and his manager Laura Hunter dismissed our disappointment with the new Honda Odyssey that we purchased. We loved the remote start that came standard on our Chrysler Town and Country. When buying a new Honda minivan, we asked to have the remote start installed for $500. Immediately after installation, we realized that the Honda remote start is extremely poorly designed. Once the car is started, it cannot be opened unless the remote start is turned off. For our family with young children in Florida, this makes no sense. Within 24 hours we called the dealership and spoke with Mr. Robinson who had sold us our car and asked if we could return the product due to our disappointment in the design. We were told that since it did remotely start the car, they would not return it and the poor design was now our problem. We expect after spending $38,ooo+ on a new car that the dealership's response would be one seeking to do what they could to make us happy with our new purchase. Instead Ty and his manager Laura Hunter minimized our complaints, dismissed our disappointment with the new car, and told us there was nothing they could do. Even if they were willing to let us be disappointed with Honda's poor product so that the dealership didn't have to eat the $500 it would cost to refund our money, their attitude and poor efforts at customer service were beyond disappointing. We do not recommend the Odyssey to anyone. Our experience with our Town and Country was much better and offered more features at a lower price. Chrysler does not offer an 8th seat or we would not have even looked at the Odyssey.

juliajiang

13 de ago. de 2012

Laura hunter is a very nice person, easy to talk to. She gives us a good deal on Honda accord. we bought our Honda accord Lx last Saturday. The car is awesome! I would like to recommend her to every people who cares about price.

tennis

6 de ago. de 2012

Chris was the ultimate professional, extremely knowledgeable about his product and able to help me understand all the wonderful attributes of the Honda Accord. A very pleasant experience. Thanks Chris.

Heidy8837

5 de ago. de 2012

Chris Tighe is the best salesman! He is patient and is not all over you trying to force you to buy. He kept trying to help me in my complicated credit situation and I ended up with a great car that I love!

37352

5 de ago. de 2012

The performance of John Martz(Sales/Leasing)and the overall Service staff makes this an outstanding Honda dealership to work with, even for a Honda dealership.

Paul Andrews

3 de ago. de 2012

This was my second purchase from Courtesy Palm Harbor Honda and one of the most pleasurable new car buying experiences I have ever had. The sales person Johnny Barlas was very personable and knowledgeable. His great attitude and low pressure sales approach is what all sales people should model! I have to say that everyone else I have dealt with at the dealership from sales management, finance, service, and the parts department have also been great to deal with. Thanks for such a wonderful car buying experience. I will remain a loyal customer!Paul AndrewsPalm Harbor, FL

Bini813

2 de ago. de 2012

I had a great experience with Laura Hunter and Chris Tighe. They were very thoughtful and considerate and took their time to show me the ropes of how to better my experience in a new 2012 Honda Civic. I definately recommend this dealership as an ideal place to buy a Honda, the service was great and staff were very friendly.

Don G

17 de jul. de 2012

This dealership was very pleasant to deal with. Wonderful employes and Jim Wilson our salesman was vey nice.highly recommend this dealership and salesman.

Hipolito

17 de jul. de 2012

I would highly recommend this dealership! Buying process was great ! The sales man Glenn Helmstetter was very helpful and friendly .

Jim D

17 de jul. de 2012

Jim Wilson was our Salesman he was very friendly and helpful! Would recommend him as well as this dealership

Meg Baker

17 de jul. de 2012

Good interactions with sales team! However a slow sales process over all very happy

Mike F

17 de jul. de 2012

Our experience with this dealer was excellent. Lilly Swensen our sales lady was very friendly and made the buying process seem easy.

Michael

17 de jul. de 2012

My family and I have purchase 3 cars from this dealership. The salesman was very helpful and friendly! I would highly recommend this dealership.

Gary Lyons

17 de jul. de 2012

I would highly recommend this dealership. Our experience was very good. Our salesman Don Carrube was so helpful and great to work with.

hipcirino

15 de jul. de 2012

Excellent customer service. Glenn took his time to explain everything about the CR-V we were thinking of buying. My wife and I never felt any pressure to purchase. and cutos to Andrea the finance guy.

drciganek

12 de jul. de 2012

John Martz, worked with me in turning my leased Honda Odyssey and leasing a 2012. He did the research, and had the car waiting on me when I came in. Everyone was courteous and went out of their way to treat me special. This is my second car I have leased through Palm Harbor and I have sent many referrals to them and will continue to do so.I enjoy the service dept. They are never to busy to answer any question.

aplank15

5 de jul. de 2012

I had a great experience with Chris Tighe who kept in excellent contact with me through the buying process and was willing to deliver the color car of my choice to me that day, although it was located at another dealership. Chris went out of his way to work with me on the price I wanted and was above board on all fees. I had a great experience and would recommend Chris to my family and friends.

Rvnt310

5 de jul. de 2012

I was on a marathon for 3 days to find a car. After visiting 8-10 other dealerships, I came back to Courtesy of Palm Harbor because of the extremely nice, non-pressure salesman that I met, Chris Tighe. He made purchasing my new car one of the best experiences I've had with car salesman. I love my new 2012 Honda Accord and would highly recommend Chris to my friends, colleagues and anyone who is in the market for a new or used car.

tigar3

19 de jun. de 2012

these guys are a bunch of liars. say one thing agree to one the change it. all they do is waste your time and try to lure you in higher interest rates and have so many hidden fees and costs. you go there and spend 5 hours of your time for nothing. would not recommend these guys to anyone.

clarkcj

4 de jun. de 2012

After having a bad experience at Crown Honda while car shopping my husband and I were apprehensive and not looking forward to purchasing a new car. We walked into the Courtesy Honda Dealership and we were immediately welcomed by Don Carrube one of the salesmen. He spoke to us a little bit about the type of car we were interested in and offered to pull the car around for us to test drive. He explained all of the features and showed us how everything worked. He didn't pressure us and patiently answered all of our questions. When it was time to purchase our new CRV the process was painless and they agreed to a fair purchase price as well as giving us a great price for our car as a trade in. We were given a tour of the service area and Don made sure we didn't have any questions about the car or about the service department. I would highly recommend purchasing your next car from Courtsey Honda with Don as your salesman.

walshk

3 de jun. de 2012

We contatcted Chris after seeing a car we were interested on the internet. We drove a few vehicles but the car on the interent met our requirments. From the very first our negotiaions were hassle free and were very favorable. No manager back and forth. The prices were lower than what we had found elsewhere. We had an issue with the car after purchase and it was taken care of immediately. I would hoghly recoomend this delaership

hondapat

14 de may. de 2012

I did a lot of research on Honda vehicles and Honda dealerships. I visited two dealerships in person.As I submitted my query to Courtesy Honda online, Immediately got a call from Rick Yglesias. He was very helpful. I liked the information and price he gave me, so I decided to visit them in person. I already had two dealerships contacting me, making promises, and telling me they would make better deals than anyone else. They called me almost daily. I had a specific color in mind, and Courtesy Honda had one on the lot. I drove to Courtesy to meet with Rick. He introduced me to his Internet Sales Manager, Laura Hunter. She was helpful and friendly. The entire visit with Courtesy Honda was pleasant. They immediately offered their lowest price, went out of the way to make us comfortable, gave us plenty of time to look and discuss. They were not pushy. They simply offered a great price on a new vehicle. Every person in Courtesy Honda was helpful, kind, courteous, and pleasant.It was late in the evening, but they stayed with us as long as it took, never rushed us, and continued to have pleasant smiles. The financial person, also took time to make sure we understood every aspect. What a great team. I highly recommend this group to anyone wanting to purchase a vehicle.

dostermd

14 de may. de 2012

Glenn went above and beyond to help get the car that was the right fit for me. This was a preowned car and it was perfect and waiting when i arrived to pick up.

psoisssong

12 de may. de 2012

Requested information on a 2012 Crosstour via website and received a response within 15 minutes along with available inventory of the vehicle. That was unexpected because it was late in the day on a Sunday. Met with Chris the following day and he was a true professional. He introduced us to Laura and she was very helpful in completing the pricing. I didn't feel pressure or that they weren't being upfront with me. In fact we left the dealer to go test drive a competitor vehicle and they didn't try to keep us from leaving - which is often a tactic used by dealerships. Obviously we returned and purchased the car. They didn't have the exterior/interior combination on the lot, so they obtained the specified vehicle from another dealer. Oh and the car is awesome!

gold9paws

12 de may. de 2012

I drove 4 hours to get to Palm Harbor and it was worth it. Chris Tighe helped me, even when I was having problems. He worked with me and had such patience. Laura Hunter kept in contact with me and made sure I got the car I wanted. Doug Ramey gave me an excellant price. Thanks to all the staff for sure a good experience. I will recommend them to everyone.

gaguayo

25 de abr. de 2012

Both Laura and Chris provided me with the best experience I have ever had when buying a new car. They were extremely helpful, very professional and courteous, impressing me with the fact that the name of the dealership is indeed their way of dealing with customers: "Courtesy".The out-the-door price for the 2012 CR-V LX I bought, was, by far, the lowest of the other six dealers I contacted. They went out of their way to get the car with the color I wanted and all the while I felt I was treated as family. I also got top dollar for my trade-in. Ron, the Financial Director was very supportive and laid back when presenting the different options for extended warranty, maintenance , etc. A man with a great sense of humor that actually helps you in getting the best option for your needs.All in all, if you are thinking of buying a new car and live in the Tampa area, do yourself and your pocket a favor and visit Courtsey Palm Harbor Honda. You won' regret it.

CARMANN7

10 de abr. de 2012

I bought a 2009 Honda Civic after seeing it on the internet. Jamie Belval was a very friendly salesman who did not pressure me to buy a car. He gave me a fair price on my trade in car and even sent me extra keys for it. Also, Ron in finance was very funny and a pleasure to deal with. Laura, the internet sales manager, was also very nice. Overall, my experience with everybody was the best i have ever had at a dealership. Thanks again! Chris M. Riverview,FL

Seniorwoodman

3 de abr. de 2012

I am a USAA member and used USAA's car buying service on its website. I selected the car before I arrived; had USAA's guaranteed price coupon; had the trade-in value for my car; was able to complete the credit app ahead of time because Mary emailed it to me. Mary then worked with me over the phone to answer any questions that I had. I showed up at the dealership at 9:30 Saturday morning and drove off in my cool, new ride at 12:15. Everyone at the dealership was very friendly - they all smiled and said good morning. There was no pressure whatsoever. Everyone we met, from Mary to the funny finance guy, to the very friendly general manager, treated us well. I wish we had more cars to buy ... because I would definitely return!

ekemper

2 de abr. de 2012

I am 83 years old and have made numberous Auto purchases. The people I dealt with, Ty Robinson and Phil Stors, at Palm Harbor Honda, made this the best car buying experience I have ever had. I no longer consder them as sales people, but as my friends. They have a good product to sell and they do a good job of selling it.

mollica11

27 de mar. de 2012

this has been one of the best experiences in purchasing a car i've ever had.. i strongly recomend dealing with the people at palm harbour honda.talk with laura and chris and that will enhance the experience.thank you again...tom mollica

Donna Hefner-Ottey

19 de mar. de 2012

My husband and I new exactly what vehicle we were looking for and exactly how much we were willing to spend. I submitted an email request and within minutes I received a call back by the customer service department and I was asked "What would it take to earn your business?" I responded and within 24 hours I was a very proud owner of a 2009 Honda Pilot! Very impressed with the level of customer service that was provided. Will definitely return when it it time for another vehicle. Thanks to all!!!

goldshield

14 de mar. de 2012

This is the second vehicle purchased from Palm Honda. We were very pleased with the first purchase (new honda accord in 2010) and when our first purchase(new accord in 2010) was totalled, we went right back to Palm Harbour without checkling any other dealer. Lilly assisted us without any pressure to buy. We found a used CRV which was nearly new and purchased it. The finance person, manager and service department went above and beyondto helps us and were very understanding and sensitive to the issues with the insurance and payment for the CRV.We can not say enough about the whole staff and facilities at Palm Harbour.Thank You!Patrick Coleman

Mike Caruso

13 de mar. de 2012

Stopped in for an oil change, Left with 2 new vehicles, 2012 Odessey van, 2012 Honda Accord Sadan. No game playing when it came to pricing. Best dealership experience out of the 30 plus dealers I have dealt with over the years. Dealt with John Modaffara and Fernando Fernandez. Lets see how financing goes from here.

Carol E.

13 de mar. de 2012

From the moment I walked in to the time I drove off the lot in my 2012 Honda Civic I couldn't have been happier. Marshall was a no pressure type of salesman. He was helpful in so many ways. I drove both the Accord and the Civic and pent a couple of hous with Marshall. I would highly recommend him and Courtesy Honda to any one looking for a Honda car.

juanevyl7074

12 de mar. de 2012

great experiance with jaime Belval and the team that work on finacial deparment. profectional actitud all time.i will recommend this dealer.thanks to you all.nevyl

ttigger3k1

4 de mar. de 2012

We had such a great experience. Honda took care of our daughter so we ended buying our vehicle and love it. We will always come back.

dbfagan

2 de mar. de 2012

me and my fiance was out car shopping and happen to stop in at palm harbor honda were we met while brousing at the used cars by lilly swensen with a huge smile and warm welcome. She was very understanding of our situation and bent over backward to make our puchase a very pleasant and smooth one.I work in sales and its so nice to have a experince with a representitive of honda treat us like we were family. The rest of the staff from her manager to the finance manager worked above and beyond to help us with our purchase.Also the detail dept made the car sparkle and was very efficent in detailing our new car so we could leave.I would recommend evryone to visit palm harbor honda just to experience the way a customer should be treated only with the upmost quality and respect.Thank youDaniel Fagan

Kathleen Stephan

29 de feb. de 2012

Everyone, from the salesman to the man who handled the financing, treated me well and provided exactly what I needed. It was a great experience!

mkrupkin

22 de feb. de 2012

This is an excellant Honda dealership that we have been going to for several years. Ty Robinson was very eager to please us in evry way possible and was very professional. Laura Hunter also, was very helpful and pleasant to work with.

bargutto

20 de feb. de 2012

I am 42 years old and have bought many new cars over the years and I can honestly say that in all of my prior dealings with the numerous amount of car dealerships and salesmen I have encountered in the past, never have I been treated so well by a sales associate as I was treated by Chris Tighe. Dealing with him was like dealing with a personal friend. Chris treated me with the utmost respect during the negotiating process and went out of his way to make this process as easy as possible. He was respectful, professional and is a credit to the dealership he works for. I have bought enough new cars over the years to know that the overwhelming majority of car salesman out there may say that they are trying to give you a good deal, but Chris backed up his words with action. While at the dealership, I also took notice of the overall atmosphere and it was a pleasant atmosphere to be part of during the time that my family and I were there. I would also like to point out the courtesy and respect that I was shown by Aaron Smith who handled the paperwork portion of the process and Troy Young, who is the sales manager who I had the privelege to meet after taking delivery of my new 2012 Honda Ridgeline. All three men did a fantastic job in making this the EASIEST car purchase I have ever had!!!!!!!! I am a military retiree and can sometimes be hard to please and I expect a lot as a consumer and this dealership and these three individuals more than delivered!!!!!!!

dwbeach

16 de feb. de 2012

Your dealership was the second we visited a week ago with the intent to begin looking for a car to replace one which had served and continued to serve us well. No one greeted us on our arrival, and we were about to leave when Daniel approached and asked if he could help us with anything. He did.We mentioned a car some new friends spoke well of, looked a number of vehicles on the lot, and asked if we could see the model of which we had been told. Soon a new vehicle appeared which we liked immediately, but as this was only the beginning of our search we started to leave after receiving some initial information and having a short test drive with Daniel. Then he suggested, "Wouldn't you like to take it home?" We did, and a sale had been made. Our experience has been positive so far in every detail, and we especially appreached the fine young salesman who made it possible for us to find what we didn't know we wanted but with which we are very pleased.The Rev. Dr. David W. Beach

Linda Lilly

5 de feb. de 2012

I found the car I liked and I was able to take a long test drive as we talked about the car. I was called to set up an appointment. We spent a lot of time and I was not rushed. We went over all the gadgets several times until I was comfortable. I thought that I was taken care of and I would recommend this dealer to anyone.

Carla Parker

4 de feb. de 2012

We felt everyone associated with our experience was very knowledgeable and personable. The overall time spent purchasing our car was fast and efficient.Especially our salesman Jim Wilson. It was a pleasure working with a nice person.The dealership looked to be well staffed. clean, and people willing to help you.

JDHockey34

3 de feb. de 2012

Our experience with Lou and Courtesy Palm Harbor Honda was a great one! From the first point of contact via e-mail, the service was friendly, personable and professional! They were able to get me the car I wanted, at the price and I wanted, and with the best financing option Honda was offering. I had worked with a few other dealers as I was shopping for the best price, and none came close to Courtesy. Based on this experience, I intend to give Courtesy more of my business. I will have my new Civic serviced there, and will likely buy my next vehicle there when the time comes!

calicokelly

26 de ene. de 2012

Lilly was fantastic to work with, friendly, knowledgeable, no pressure.I felt very comfortable working with Lilly and the staff at Courtesy Honda.and would recommend to anyone looking to buy a car.

Maurice2

22 de ene. de 2012

Just bought a new Honda CRV and had excellent customer service from Ty, Lou & Robinson. These guys were all outstanding, very professional & very personable. They also followed up afterwards to see that we were happy with the vehicle. I would highly recommend these guys to anybody who is in the market for a new vehicle.

hondan8

10 de ene. de 2012

I purchased a, so called, certified.pre-owned CRV from this dealership. The reason I say "so called, certified pre-owned" is because there were AT LEAST 10 of the 150 items on the checklist that were said to meet Honda standards that were DEFINITELY not. The first few problems are obvious as soon as I got on the highway to make may 3 hour drive home. The faulty hood latch being the first! I had to pull over and tie it down for fear of it flying up while driving 60 plus mph. Next was the rear differential, or possibly the driveshaft. As soon as I got up to about 65 mph the rear end of the car started shaking violently. I immediately pulled over, again, and called Marshall. His response was to find a place to stay for the night and come back to the dealership in the morning. Unfortunately I had no other choice being 300 miles from home. After hours of arguing with Doug he finally tells me to pick another car on the lot. So I find a civic that looks like a reasonable car, fill out the proper paperwork for it, and am about to take it home when I realize that the other key they are giving me is broken. I immediately bring it to Doug's attention and he tells me that he will personally take car of it. It's been almost 3 months and still hasn't taken care of it. This car is also a, so called, certified pre-owned vehicle that should not have passed the inspection the way it is. There are just as many problems with this car as there was the CRV, for example the driver side axle is bad, the battery had less than 200 cold cranking amps( 450 is minimum), if , when shifting gears, I take my hand off of the gear shifter while its in third gear, it pops out every time. All of these items were, just like the CRV, inspected and marked as "good" on the 150 point inspection. I have brought this to the dealership's attention the first day and everyday since then with zero action being taken. I have called the dealership numerous times and asked to speak with the general manager and I get the same response every time... "she is in a meeting, but I will have her call you as soon as she gets a chance." She has never called me back. All problems with the car set aside, I have been deliberately lied to by Doug (who is a manager), Robinson (who is the finance manager), and Ron ( who is a manager). Very unprofessional. I found out today that Robinson altered my loan so that I have to pay the registration for my car even though it clearly states in my contract that I was charged for tax, tag and title. Personally I think he did this to balance out the money he promised to reimburse for the new battery I had to buy. I urge anyone that is considering to buy a car from this lot to look at the 9 claims on the better business bureau's website that i found after the fact. If 2 separate cars slipped through the cracks of their inspections how many other cars have been overlooked? Once they have your money and signature they won't even give you the time of day.

gmistarz

9 de ene. de 2012

Very pleased with my purchase of a new Honda from Jamie. No games. Jamie gave me a good price to start with on the new vehicle and on my trade. He also followed up after the sale to make sure everything was good.

kasthyrobinson770

7 de ene. de 2012

Wow what a place to deal with. Friendlist staff helpful in everyway. Should be number one in the country.Kathy Robinson P.O.A.Henry Jurny owner

catherinelee219

5 de ene. de 2012

everyone was very courteous and answered all of our questions. Explained the operation of our new car very thoroughly. Very patient with us as we had a lot of questions about the finance and warranty. We are excited about the new car buyer class they offer.

Allen Gomon

2 de ene. de 2012

Sales personnel were very friendly and helpful. Management was very helpful also. The sales department was open on New Years eve and New Years day. This was very helpful to us.

troyshort

29 de dic. de 2011

Both Jamie and Robinson were great to deal with from the start. This was my 3 car to purchase from the dealer and now I understand why I keep going back when I need a new car. Both were professional in what they do.

eripper

25 de dic. de 2011

Everyone goes out of their way to earn your business. There are no high pressure sales tactics or game playing using the sales person as a middleman or relay person with the business manager.

orgullo10

20 de dic. de 2011

We had a great experience purchasing our new Honda from Ty at Palm Harbor Honda. This was an internet sale, and the service before and after visiting the Showroom was high quality service. I appreciate their help and making it easy buy our new Honda.

Bob&Bobbie

16 de dic. de 2011

Honesty and integrity matter to us. Sales person Debbie Talbot, sales manager Phil (don't know last name) and financial person Ron (DNLN) made us totally comfortable. We feel this dealership is honest, ethical, competent and staffed by great people!We give all three of the staff members we dealt with the highest possible rating. Debbie is tops!!!!!!!!!!!!!!!!!!

stevehooker7

13 de dic. de 2011

I initiated my auto search by submitting detailed preferences onliine for a used Honda Odyssey. Jamie Belval was the first person to contact me. He emailed the Odyssey models to me for my review. Jamie was informative and professional. He listened to my needs and sent information on exactly what I was looking for. I met Jamie at Palm Harbor Honda and we took the Odyssey for a test drive. The van was precisely how Jamie described it. Jamie quickly worked out a fair price and I agreed topurchase the van. Ryan Erdle assisted me with financing for the van. He was also very professional andthorough in explaining my options for pricing and terms. By the time Ryan completed the financing, Jamie had the van detailed and ready for me to take it home.My overall experience at Palm Harbor Honda was fantastic. The entire staff was courteous and professional and exceeded my expectations on all levels. I will recommend Palm Harbor Honda to my friends and family and will return when I need my next vehicle.

skandala

11 de dic. de 2011

We were doing lot a research on the web and in-person around Tampa and Orlando Area. Finally, we met Jamie who offered a great deal. He is an excellent guy unlike other sales people who force customers to buy. We were looking for a Polished Metal Metallic Color 2012 Honda Accord. When we approached Jamie, he promised to get one for us and He did it..! Not only Jamie gave a good deal, he also explained all the features without any rush. We never felt pressured and when offered options that I didn't want the subject was dropped without further discussion. All in all a very good experience and I love my new car.I would strongly recommend Jamie Belval (Palm Harbor Honda) to anyone who wants purchase your next car.

jharrell12

7 de dic. de 2011

During the first visit to this dealership we worked with a different sales person who was not responsive to our needs and the visit ended with us walking out very disappointed. I had dealt with Jamie at another dealership (not knowing he was now in Palm Harbor). Anyway, Jamie called me the next day and asked about our experience and I explained what happened the first visit. Jamie asked to let him work on a new deal for us, after asking exactly what we were looking for. Jamie found the perfect vehicle in their inventory, gave us a very fair price, and offered a very reasonable trade in allowance for our current car. We did not trade in our current car, but did purchase the new Honday CR-V EX-L from Jamie. We felt the price was fair, and Jamie was very friendly and professional. The entire process working with Jamie and Robinson in finance was a satisfying experience and I have already recommended the Palm Harbor Honda dealership to several of my friends but encourage them to deal with Jamie since he exhibits a high degree of professionalism and listens to the customers to be sure they are satisfied. Before we left the dealership, one of the sales managers asked us if we were satisfied, if everything had been completed to our satisfaction, and told us to contact him with any questions or problems.

jeanar0670

25 de nov. de 2011

I started my car search on line and got quotes for the Honda Civic EX-L from three different dealers. Courtesy Honda did not give me the lowest internet price but I had read good customer reviews so I went there first. Jaime was very helpful, knowledgeable and spent time explaining some of the options that came on the car before and after I completed the deal. I never felt pressured and when offered options that I didn't want the subject was dropped without further discussion. All in all a very good experience and I love my new car.

Rudy1977

24 de nov. de 2011

Excellent customer service! Jamie was very professional and had a clear understanding of my business needs. I traded two older vehicles for a Honda Odyssey as my wife and I had our first child. Not only it is a great vehicle, but it was a great deal! While at the dealership, Jamie made transportation arrangements and made every effort to ensure our visit to the dealership was as comfortable as possible. Would I recommend him and the dealership? Absolutely!

rayandpatq

17 de nov. de 2011

my husband and i feel we did very well choosing courtesy honda of palm harbor to choose a certified pre-owned vehicle. the staff that we dealt with in the process of purchasing a vehicle were so helpful and knowledgeable and easy to be with and there was no hard pressure to make a decision on the vehicles we looked at and finally decided on one.amanda o'neal was our sales person along with chris tighe. we were amandas' first customers and she was able to answer all our questions about the vehicle, dealership, financial, service, etc. our time with amanda was very well spent and we felt comfortable not only choosing the right vehicle but the right dealership. we would recommend to our friends and family if they are in the need of purchasing a car that they choose courtesy honda of palm harbor, fl. and ask for amanda o'neal. i'm sure they would be happy with their choice.

justin84turner

9 de nov. de 2011

Jamie was great. I was honest with him from the get go on my situation which wasnt good and he worked just as hard on it as he would with someone with a better situation. Robinson, Doug and Ryan all worked hard for me to get what I was wanting and looking for as well. I work in Sales and Jamie's customer service and dedication was above and beyond what it needed it to be. Thanks guys for the deal and all the hard work

morleybc

2 de nov. de 2011

Mark made buying a new car easier than we expected.We went to 6 other local car dealers and none of them even compared to the way Marc took care of us.Because of the monthly payment we wanted to have he was able to offer us 4 different ways in order for us to stay around this amount.In fact we were looking at getting a 2012 CRV but ended up getting a 2012 Pilot.We have been a Toyota family for a very long time, until now,We are very happy with our Pilot!We will refer our family and friends to go see Marc when they need a new car!AWESOME EXPERIENCE!!

Nancy Deitz

27 de oct. de 2011

I appreciated the professional friendliness, patience, respect and courtesy. The sales person was well educated about the product, very pleasant, made be feel like a valued customer before I even decided to buy the vehicle. He went the extra mile and then some. I cannot say enough about how pleasant an experience it was to purchase the car. I am an older woman and have had some unpleasant car buying experiences in my past. This prooved to me that there are high quality dealerships with high quality sales persons in this world. I am sorry that I do not remember the name of the Manager that was there at the time, he was also very helpful when it came time for me to make a financial decision. The financing person,Ryan, was also a gem. I left there well educated about the car and the financing. I have had my car for a month now and am just as happy now as the evening I bought it. They took a lot of time with me with all the steps in "car shopping" from choosing a car that was right for me right down to the financing. I could not have asked for more. I would recommend Courtesy Honda to anyone and have already discussed the wonderful treatment I had there with people I know that will be car shopping in the near future.

ralph57

26 de oct. de 2011

This was my first experience at Courtesy Honda and I was impressed with Aaron Cox, Mark Fernandez and Ryan Erdle. Aaron and Mark worked as a team with me as Aaron was working with another guest when I arrived to see him. They were both very professional and helpful. Ryan in the finance department was very knowledgeable and had all my paper work ready to sign and before I knew it, I was on my way with my 2008 Honda Accord. Excellent job to all of you. Thank you,Ralph Benincasa

jennnew

18 de oct. de 2011

Jamie worked hard with me until he found the exact vehicle I was looking for within the price parameters I established. It was no nonsense, no hidden, down to business dealing. I was very pleased.

Raj123

12 de oct. de 2011

We were doing lot a research on the web and in-person around Tampa Area. Finally, we met Jamie who offered a great deal. He is an excellent guy unlike other sales people who force customers to buy. We were looking for a Black color 2012 Honda Civic. we had a very hard time getting a good deal and the color we wanted. When we approached Jamie, he promised to get a black one for us in few days and He did it..! Not only Jamie gave a good deal, he also explained all the features without any rush. I would strongly recommend Jamie Belval (Palm Harbor Honda) to anyone who wants purchase your next car.

curranpatty

9 de oct. de 2011

I felt very comfortable with Jamie and Ron. They were polite and cooperative. They were willing to answer all our questions. Jamie took time to explain all the features of the vehicle when I took delivery.

bbastiann

1 de oct. de 2011

Jamie Belval is the gold medal winner in the olympics of car sales and customer service! We were amazed as he did hand springs, cart wheels, back flips and leaped over obstacles in a single bound while helping us move up the used car line of Hondas. In the end, we upgraded from a 2006 to a 2009 with 20,000 fewer miles, remaining warranty and even managed to get us great financing at $100 LESS than we had been paying on a previous "deal" we had received from another dealer 9 months earlier. Thanks Jamie, Ralph and Robinson for making our time spent with you enjoyable as well as profitable!Barbara and John N.

jenwilson1013

1 de oct. de 2011

I did an extensive internet search for a used Toyota RAV4. I was contacted by a number of sales people but none were as affable and easy to deal with as Jamie. He followed up, but was not pushy and when I did decide to visit Palm Harbor Honda to test drive a vehicle I found his professionalism refreshing.This dealership worked with me and did not pressure me to make a decision that I might have ultimately regretted. I highly recommend Courtesy Palm Harbor Honda and Jamie Beval. They made what is typically a frustrating experience pleasant.

JKE

23 de sep. de 2011

Jamie was great to work with. He and Troy (the manager)located a CRV in the color and trim level I wanted at the lowest price of any of the dealerships I had checked. The atmoshphere at the dealership is friendly and I didn't feel the any of the high pressure tactics that one usually associates with buying a car. I would have liked to get a little more for my trade in and I also would have liked to be aware of the prices for the service contracts (they didn't tell me about that until the end, after I had made the deal for the car). For those two reasons I gave a little lower score for price. However, I do feel I got a very good price on the CRV itself. I would recommend Jamie and Palm Harbor Honda to anyone who wants a pleasant car buying experience at a customer friendly dealership!

jlsawyer

16 de sep. de 2011

We were very satisfied with our experience at Courtesy Honda. We started our vehicle search online initially. Jamie Belval was an excellent salesperson to work with. He promptly provided all the information we requested through email and then provided awesome in person assistance with purchasing our Pilot. We highly suggest visiting Jamie to purchase your next vehicle. A+ Rating!

Paula Dieboldt

15 de sep. de 2011

This has been the ultimate car experience for me and my husband. We were not even thinking of a new car, but one minute I was playing scrabble on my computer and anhour later we bought a new car. Our previous car was only a year old, but we werethinking more on the line of gas mileage. So we traded our 2010 Grand Marquis for a new Honda Fit and everytime we go out I think of the money we are saving on gas.And my brother has a Merecedes and Honda Civic and told me his Honda is so much better than his Merecedes. Next time he needs a new car he will trade his Mercedes for a Honda. I love driving it because of all the windows. There are no blind spots.Our salesman, Jamie Belval, was the best. I think he was excited for us as much as we were. I am so proud to own a Honda. This car will outlive me!!I would recommend this dealership, and Jamie, in a hearbeat.We could not be more satisfied.One more thing, I contacted Lokey Kia and Honda from my computer to get an idea on a new car. Within minutes I got 3 emails from Jamie Belval (Honda), and a telephone call.Lokey did not try to reach us until hours later - too late. Good customer service from Honda paid off for all parties concerned. I was imnpressed and greatful for the response time.

jhundley1

15 de sep. de 2011

I bought my new Honda Pilot through Jamie Belval in internet sales.This purchase was one of the most positive experiences I have everhad in buying a car.I would recommend Jamie to anyone.jhundley1atverizon.net

Ron Kelly

5 de sep. de 2011

Ty Robinson, Internet Sales, did a great job with us, both in selling us and familiarizing us with our new Honda Odyysey...very friendly and professional.

ladysail

16 de ago. de 2011

Chris was very pleasant to work with. He went out of his way to make sure the vehicle I originally went to see was ready for me when I arrived. When I did not want to buy that car, he helped me find one that would work for me.Ryan, in finance, was also very nice to work with. As most people in this area of the business most often make their money by selling packages to go along with your car purchase, he went through the usual pitch without being at all pushy about any of it.I think I might have had a better experience if I had known more about the car I actually ended up buying and if I hadn't ended up spending 5 hours there when I thought I would only spend an hour and a half.

dianehodges

13 de ago. de 2011

I felt very positive about buying my Honda CR-V 2011 at this dealership. They were very patient with all my questions and concerns. I never felt rushed or pressured to make a decision. Since I wasn't in a hurry to buy a car, I could have left if I didn't think they were giving me a fair deal. Like most people I dislike buying a car because you are always worried you will overpay especially if you are a women. I am really happy with my decision and the way I was treated. The whole process was positive and not stressful. I plan to buy a roof rack and kayak holder in a few months from them. Thank you so much !!!!!!!! Great Experience....

DARKHUNTER2177

4 de ago. de 2011

I RECENTLY PURCHASED A VEHICLE FROM THIS DEALERSHIP AND AM DISSAPOINTED IN THE SERVICE I RECEIVED FROM THEIR SERVICE/DETAIL DEPARTMENTS. I WAS SHOWN A VEHICLE THAT HAD BEEN JUST TUREND IN THAT I HAD SEEN ON THE INTERNET. THIS VEHICLE WAS NOT SERVICED YET NOR WAS IT DETAILED. I WAS ASSURED IF I LIKED IT, THAT EVERYTHING WOULD LOOK WONDERFUL AND THAT I COULD PICK IT UP IN 2 DAYS. I WAS COOERCED INTO SIGNING THE PAPERS TO HELP THEM MEET THE END OF THE MONTH QUOTA WITHOUT THE VEHICLE EVEN BEING READY FOR DELIVERY TO ME. IN GOOD FAITH I HELPED THEM OUT AND SIGNED THE PAPERS. 2 DAYS LATER WHEN I WENT TO PICK THE VEHICLE UP, I HAD TO WAIT 2 ADDITIONAL HOURS BECAUSE THE VEHICLE WAS NOT PROPERLY DETAILED AND THEY SENT IT BACK TWO MORE TIMES FOR THE STAFF TO COMPLETE THE PROCESS. WHEN IT CAME OUT IT STILL LOOKED TERRIBLE AND I HAD WAITED 2 HOURS, AFTER WORKING ALL DAY AND LEFT DISGUSTED WITH THE PROMISE THAT THEY WOULD INDEED MAKE IT RIGHT AT A LATER DATE. THEY CALLED AND CANCELLED THEIR FOLLOW UP APPOINTMENT FOR DETAIL SERVICE AND NOW ARE ASKING IF I CAN BRING IT IN A WHOLE WEEK LATER TO COMPLETE THE JOB THAT SHOULD HAVE BEEN COMPLETED IN THE FIRST PLACE. MUCH TO MY DISMAY, I AM STUCK IN THIS LOOP. I HAVE HAD TO CANCEL DOCTORS APPOINTMENTS TO ACCOMODATE THEIR SCHEDULE OF WHEN THEIR PEOPLE WILL BE THERE. I DO NOT FEEL SATIFIED AND HAD I KNOWN THAT THIS CAR BUYING EXPERIENCE WOULD HAVE ENDED IN SUCH A FASHION I WOULD HAVE WENT ELSEWHERE. THE STAFF WAS QUITE NICE HOWEVER WHEN SOMEONE IS DROPPING THE BALL LIKE THIS THE NICENESS GOES OUT THE DOOR. WHERE IS THE CUSTOMER SERVICE? WHY MAKE A CUSTOMER WAIT A WEEK? HOW ABOUT SOME ADDITIONAL INCENTIVES? SPENDING THIS AMOUNT OF MONEY IS NOT EASY FOR ALL AND YOU EXPECT WHAT YOU PAY FOR TO LOOK NICE. I AM VERY DISGUSTED WITH THIS WHOLE CAR BUYING PROCESS THROUGH THIS DEALERSHIP.

tiffsiwek

30 de jul. de 2011

Jamie was an outstanding sales person. As a younger consumer I was nervous to make such a large purchase, but Jamie made me feel more comfortable with the decision. He was extremely helpful, informative, and honest.

ckilpatrick

25 de jul. de 2011

I bought my Honda Odyssey via internet. It was a very positive experience. No sitting in a dealership for hours going back and forth with the price. I had a fair price rather quickly. He was also able to get me financing with a fair rate in a resonable amount of time. The financing would have been the deal breaker but he was able to get me a good deal. I was very happy buying the car online. When I finally met Jamie, the day we picked the car up, he was very friendly and helpful. He went over the vehicle features, which were many. I would recommend this dealership and salesman to my friends and family. Thanks so much. I am very happy with my HONDA ODYSSEY!!!!!!

the dude

20 de jun. de 2011

Great deal on both my 2004 element ex as a trade in and also a super deal on my 2011 element ex 4 wheel drive. the internet salesman Ty Robinson was cordial. I will recomend to anyone who is in the market for a great deal.My combined trade-in, new car price was almost 2000 dollars less than I had figured I would have to payA very plesent surprise.Thanks,Fred (the Dude)

DaveGflorida

16 de jun. de 2011

The purchase of our 2012 Honda Coupe was an efficient and pleasant experience. We knew what model we wanted, but were having a hard time finding the color we preferred, Cool Mist Metallic (Blue). Another dealer told us that that color was difficult to find due to the recent earthquake and tsunami in Japan. We found a 2012 Honda Coupe in the right color by searching the Internet and contacted Courtesy Palm Harbor Honda via email that night. Jamie Belval, the Internet sales manager, contacted us the next morning and we put the car on hold with a $200 refundable deposit, until we could get to the dealership for a test drive. Drove the car, loved its look and drivability and bought it. There was a $1,000 discount for purchasing the car via the Internet. Jamie was very courteous and thorough, and not pushy, like your typical car salesman. The dealership installed the accessories we wanted quickly, and weve been very satisfied with the car. Thanks to Jamie, purchasing the car was a quick and painless experience.

samdesai74

5 de jun. de 2011

Jamie Belval was a very courteous and respectful sales person. There were no hidden agenda's or games played by anyone on the staff. They had the vehicle we wanted and were able to deliver it in a timely manner, even if it was us who asked to delay the sale by one day. They were not pushy and respectful of our time. We will recommend Courtesy Palm Harbor Honda to all of our fiends and family!Sam Desai...

BPerfetti

31 de may. de 2011

Excellent experience from start to finish, everyone was extremely helpful! Very pleased to have everything explained thoroughly with no high pressure sales pitches. They even took our old leased vehicle back to the leasing agency, so everything went smoothly when we picked up the car. Great people and terrific dealership, we'll be recommending to friends and family.

bmarshall0208

14 de may. de 2011

Working in the accounting industry, I have a great deal of concern for value for my dollar ... especially in THIS economy. In a word, I can safely say that my experience with Courtesy Palm Harbor Honda was GREAT! I purchased a brand new CRV, which replaced my gas guzzling SUV. I love my new car and the buying process was WONDERFUL! No pressure, no hassle, straight forward ... in and out in very little time. I will be going back to this dealership for all of my service, and I highly recommend any one considering a new or used car ... THIS IS THE PLACE TO GO! They were honestly concerned that I ENJOYED my car buying experience!

Diane Zorzi

10 de may. de 2011

RJ was wonderful to work with. Both he and Alan were very pleasant during the entire car buying experience.Honesty is first and foremost with me and I feel that both gentlemen were that and more. RJ and Alan were both attentive to our needs and wants without being overbearing. My husband and I have purchased over 15 cars in our lifetime and more often than not most salesmen(women) left a lot to be desired. Usually my husband and I would dread getting out of our car upon driving into the dealership lot. Not so with Courtesy Palm Harbor. The facility was clean, organized and orderly and we were not attacked by salespeople upon exiting our vehicle. A very pleasant surprise! I had researched the car on the internet and my inquiry was promptly confirmed. I was contacted the next morning by internet sales and RJ called soon after. We arranged a time to meet and everything went smoothly from there.The only minor inconvenience we experienced is when the service dept. tried to fix the sunvisor on the drivers side, and broke the mirror, which means a return to the dealership when the replacement part comes in. A little inconvenient with the sun glare when driving.We live in Beverly Hills, Fl which is almost a 2 hour drive away and initially we weren't going to make the drive to see the car but we are glad we did. We would recommend this dealership highly and when we are in the market for another vehicle we definately would do business here again.

wheilig1

9 de may. de 2011

My experience with this dealership was excellent - starting with the prompt return call from Jamie shorly after my internet request. I had an appointment set for the following morning to view the car I had selected. He was very informative - having all the highlights of the vehicle I was interested in. Upon arriving to the dealership, the entire staff was friendly and helpful. Since it was raining that morning, they pulled the vehicle under cover for me to inspect thoroughly...Don went through the entire vehicle before I ever got behind the wheel - opened every door, under the hood, showed me all the features of the vehicle and exceeded my expectations of someone trying to sell me a car. After our test drive (during which time Don explained the attributes of the car) we returned to the painless task of the paperwork. Once that was completed, Ron took over the signing portion - which can never be short with the myriad of lines to sign upon - but Ron made the experience less daunting. His sense of humor and full explanation of each step was refreshing to say the least. Though I had been pre-approved through USAA, there was an issue with the website and we couldn't get the needed documents to print. Ron went the extra mile, calling my lender and speaking with customer service (with me in the room) to try to work it out. Finally deciding that a faxed verification was sufficient to get me out the door until the website was functioning. Throughout the process, Jamie and Don checked back often on my progress. They even switched over my tag (along with my Rays plate surround) and helped me get all personal items out of my trade-in. Having never owned a Honda, I can tell you that my experience with Coutesy Palm Harbor Honda and the education I received on this make of vehicle, I will be very inclined to purchase Honda again from them specifically. I will also share my great experience with my friends and family. Kudos to Courtesy Palm Harbor Honda for putting customer satisfaction and service first. It was a feel good experience to say the least!

thomasxaiver

6 de may. de 2011

They gave me the deal I ask for. The trade in value was good. Found the car I requested within a very reasonable time. Very friendly staff from the salespersons, manager & finance manager. Car was in excellent condition and ready to go when I got there. The only hitch was I thought I was eligible for the .9% interest rate, but found out that expired on 4/30/2011. I made the deal on 5/1 and took delivery on 5/5. I was still happy with the 2.9% rate.

johtow

26 de abr. de 2011

My wife and I still can't get over how easy and pleasant this car buying experience was. Over our lifetime we've probably purchased a dozen or so cars and have come to expect a certain level of shady behavior from car salespeople and finance managers. That was absolutely not the case here. Ty delivered on what he promised - gave us a great deal and made the process easy. I will definately be recommending this Courtesy Palm Harbor Honda to everyone I know.

candcant1

18 de abr. de 2011

Tim was very professional and helpful. Our last car was from here as well, so we are fond of working with Palm Harbor Honda. We didn't come in expecting to trade in our current Honda that day, but they easily accommodated our needs and we walked out with a new car without any regrets (a great price too).

exhappycustomer

5 de abr. de 2011

I have bought several cars from here over the last few years and I have always gotten good service. Apparently there have been some new management changes and the pressure is really high. After spending time with a salesperson who knew nothing about the SUV's, I got "introduced" to an manager. Then it got even worse. You know those kinds of slick guys who always answer everything with a question? Yeah. I had heard good things but this place has gone downhill with rude, nasty managers. I won't be back.

bunbury

1 de mar. de 2010

Justin is far and away the most courteous and agreeable sales professional we have ever dealt with! Highly recommended! My wife and we very clear with Justin up front that we were 'just looking'. Justin took the time to show us 3 honda models to help us make our choice.