Alex

19 de ago. de 2016

I was Helped by Raul. Highly recommend him to anyone who is trying to get a vehicle. He will outstandingly help you at the highest of his ability to get you into what you want. You dont find sales people like that at other dealers where they put effort into making sure you are happy. 5stars.

Viji Antony

28 de abr. de 2016

I had been a buying cars from COW BOY TOYOTA, on Buckner and I30 in Dallas. I went there yesterday (04.27.16) to buy a new Camry. This lady who introduced herself as the manager of internet sales didn't even show the courtsy of telling me her name. I had to find that out, when I overheard another employee calling her Andrea. She was totally ignoring me. I normally will negotiate the price and Cow boy managers had been courteous enough in the past to work with me. This lady refused to take my offer to the manager saying she is the Internet sales manager. I asked her who makes the decision and she said that is Tobias. Her ego, it seemed was bruised because I asked her that question. She not only refused to pick up my business card but snapped it right at me from the offer sheet on which I had placed it. In the past I had taken my friends to buy cars from this dealership. I can given the names of the people who I have brought with me, one as late as in October. I wasn't even able to sleep last night due to this insult. Never will i ever go to this dealership and will probably tell every one in my Church and in my other social net works about this. Wish this will never happen to any one. Hope no Customer in this planet will ever experience such an insult.

A.L.

26 de feb. de 2016

LIANNE MANN gave me 0 % interest when I purchased my 2016 Toyota RAV4. The transaction was done in a short period of time. The drawback was that she did not issue a referral fee to my friends because I did not ask for it during the negotiation phase.

Dean D

3 de ene. de 2016

I've been buying Toyota cars since 1987, and I've always gone back to the same place: Cowboy Toyota in East Dallas, which used to be Fowler Toyota and Toyota Town before then. Back in '87, I bought my second new car out of college at Toyota Town--a new Toyota Celica convertible. I felt the experience was as positive as a car-buying experience could be, less pressure and more attention to my questions and concerns than my first post-college car buying experience at a different dealer. A few years later, when it was time to buy my mother a new car, I took her to the same place, which was by then Fowler Toyota. The same positive, low-pressure, full service sales approach was repeated and has continued to be repeated over the years through the ownership changes. My mother, my wife and I have purchased all our cars at this location/dealership and have used the Cowboy Service Department for all our car maintenance. All together, we've purchased eight Toyotas at this same location. Every member of the team has always treated us fairly, done good work and given us good deals. Just yesterday, I took my mother to Cowboy to buy her third Toyota in 20 years. General Manager Tobias Fulton and new salesman Thomas Robinson were low-pressure, knowledgeable and positive. It's hard parting with money to make a new car purchase, but this Cowboy team leaves you feeling good about the experience, the car purchase and even the new car payment.

Mellisa

31 de dic. de 2015

I did all my reseach online. I knew exactly the car I wanted and the price I was willig to pay. And Cowboy Toyota wanted my business. They worked really hard to find the minivan that would work for my family, and my special needs daughter. They found one in Oklahoma, and picked it up for me, and delivered it to my house. Dave Stevens really went above and beyond to make this an amazing experience, with an amazing minivan! I will say that Cowboy Toyota is not a flashy dealership like others in the area (which often comes with flashy salespeople). Dave Stevens was a down to earth guy, working hard to do his job well, and get me the car I wanted AT THE LOWEST PRICE POSSIBLE. I would much rather get a great price, then pay more at a large dealership to cover their overhead! Great experience and great salesmen. Thanks Dave Stevens!!!

Phuong N

23 de sep. de 2015

I submitted car quote through my company employee car buying program and I got 5,6 responses from local Toyota dealers. At beginning I only exchanged email with Mr. Fayaz Keshavjee because I'm not even sure I will need to buy a car right away but Fayaz took time to review my car preference and provide me with different options so I can have the car I wanted. Fayaz has made my car buying experience exceptionally good and memorable. His positive attitude, nice way of talking, trustworthy approach helped me to make decision on the same day I stopped by Cowboy Toyota. Even Cowboy Toyota was farthest away from my house comparing to other Toyota dealerships but I'm glad I buy a car at this location. I highly recommend Fayaz if you want to shop at Cowboy Toyota.

Steve M.

12 de sep. de 2015

Last week I bought a 2015 new Prius at Cowboy Toyota. I knew exactly what color and options I wanted on my Prius. My salesperson was Liane Mann. Liane was great. I walked in the door, met Liane and we agreed upon a price quickly without the typical haggling I experienced at other dealerships. I wrote a check and literally drove it home within 1 hour of my arrival. Great experience. Steve M.

Neal Z

8 de sep. de 2015

This is my 3rd Toyota; I totaled my Camry and ops checked the airbags, obviously they work since I am typing this right now. Lianne Mann moved dealerships so I followed for my new purchase. I wanted a new Camry but the Avalon sucked me in, hopefully the airbags are just as good....then again, I don't want to find out. Great experience overall, Lianne Mann did not pressure me in any way, in the end I got a car. If I had any complaint at all it really doesn't have to do with the dealership, I waited and waited to get to the finance department....who would have thought there would be more than just myself buying a car. Maybe a snack bar of some sort is in store when Cowboy Toyota rebuilds. just sayin! << there is the answer, lunch provided for those that wait more than an hour.

Doanald Hutches

26 de ago. de 2015

As we entered the dealership we were very kindly greeted by a helpful receptionist , who then directed us to Liane Mann, who treated us as if we were old friends. we told Liane what we were looking for and she was so professional and prompt with the way she searched for just the truck we wanted. She found the truck and made sure that everything was as we had wished for. Never did she make us feel pushed , she was kind and patient. If I have a chance to recommend Liane Mann to anyone , I will certainly do so.

Happy "Highlander" owner from Mesquite

10 de ago. de 2015

We actually had been planning and somewhat looking toward the purchase of a new vehicle for over a year. We researched many sources, consumer report car issues, advertisments, and friends recomendations, etc. Our research pointed to the 2015 Toyota Highlander. Friends pointed us to Cowboy Toyota. We visited the dealership and was immediately paired with Fayaz Keshavjee. Yes, prounouncing his name may be difficult for some like me, but that is the only difficult part of buying a car from Fayaz. There is zero pressure. He does not have to run back and forth to the sales manager every time a offer - counter offer is made. We think we made a fair deal to both parties. This experience was totally different than any other dealership we visited. At other dealerships you can't get back out the door without having to meet the entire "pecking order" of all the salespersons superiors. We went to buy a car and Fayaz helped us in that process without a lot of fanfare. We did have a concern as to whether or not the vehicle would fit in our small garage. His reply was, let's go find out. We took the vehicle to our home, it fit fine, and it's there now. Fayaz was great!

Larry P

30 de jul. de 2015

After totaling our car, we contacted Robert Schultz at Cowboy Toyota and asked him to help us find a new car. We didn't care whether it was new or used and we wanted something safe. He asked us a few questions about what was important to us and then found us a new car that had payments less than the payments we were making on our used car. We were in and out of the dealership quickly which was nice so that we didn't miss work. He was great to work with and listened to our needs. I would highly recommend Robert Schultz to anyone whiners a new car.

Mark H

22 de jul. de 2015

I have used Cowboy Toyota's Service Department for many years and have always been happy with their customer service. I recently bought a new car from Lianne Mann and the experience was relaxed and pleasant. The car I bought had many technical features and Lianne went over all of them. When I left my car was set up to my preferences. The total time I spent negotiating, financing and signing was fast, efficient and LESS STRESSFUL than many of my past experiences with other dealerships. Thanks Lianne!

Leo P. and Veronica

19 de jul. de 2015

My wife and I just bought a new Corolla. The salesman Scott Henderson was experienced, helpful, and straightforward. No pressure sales, no false promises, just old-fashioned customer service. Will refer friends and family. ..

Ladyj

5 de jul. de 2015

Nice experience at a very difficult time. not pushy, just pleasant

k_2t

1 de jul. de 2015

Worked with Robert Schultz on a purchase of a new Tundra. After dealing with 2 other dealerships and getting the run around, Cowboy Toyota was able to work with me via phone and email to find the right truck within my price range. And even better, when I got to the dealership, the prices we had discussed were the same (unlike the other 2 dealers)!! That make the car buying process that much easier, and we were in and out quickly. Overall, this was an outstanding experience, and I will surely go back to Robert again for any car purchases in the future!

apurkey

29 de jun. de 2015

Robert Schultz helped me find the right vehicle that fit my budget and answered all of my questions as I visited the dealership three times! He was so helpful and I would recommend him to anyone buying a car. He will listen to what you want, find it at the best price, and make sure everything is easy.

jacob

29 de jun. de 2015

My wife was in search of a new car. Robert Schultz made this an easy and painless process. He found her the car she wanted, which was a Corolla S, at the price I wanted. I would highly recommend Robert at Cowboy Toyota to everyone.

Colleen

28 de jun. de 2015

Andrea George-Carrington along with her co-worker Robert Schultz where Super Stars! Andrea was patient, honest and true to her word. The anxiety behind buying a car became null and void when Andrea and Robert both assisted me in going through my 1st leasing experience. My long road trip to get to the dealership was well worth it. I will be traveling again to maintain my car, just because the service is impeccable. Something to be said for integrity and honesty along with true Texas hospitality. Thank you Andrea, Robert and Richard Breaud in finance. Richard too handled the final touches with class.

Andy

22 de jun. de 2015

it was a hassle free and we were in and out in less than 1 hour.

Jimi Mack

14 de jun. de 2015

Bought my first 4-Runner 15 years ago. This is my third vehicle purchased from Cowboy Toyota (another 4-Runner). Purchased my daughter's Scion from this dealership also. Even more professional and no hassle than ever, Shelley Jankowski has taken care of our vehicles since forever. She is the greatest. First time working with Lianne Mann, but, she has proven to be the professional as reported. She really made this a pleasant transition.

Scott C

12 de jun. de 2015

I made a 2.5 hour drive to buy from this dealership. There were no hidden surprises, just a great, honest dealership. Thanks, Liane Mann for finding me exactly what I wanted!

DGoheen

11 de may. de 2015

There is a review on this page that I posted yesterday called Painless Car Buying. I wrote that. I had a wonderful experience. Somehow, I only put one star when I meant to assign all the stars and more. I cannot edit my first review, but I can add this one. I thoroughly enjoyed my car buying experience with Cowboy Toyota. I would recommend this dealership and especially Lianne Mann to anyone in the market for a car. I will be buying all my future cars from her.

Majors

11 de may. de 2015

Great, hassle-free car buying experience from price of car to financing. Scott Henderson and his team did an outstanding job.

Beaver 100

2 de may. de 2015

Very Good Experience!!!! Lianne Man was both Knowledgeable and extremely professional in her sales presentation. She made us feel that we were in good hands. The dealership was extraordinary in their non-pressured sales approach. We felt very comfortable to buy a vehicle from Cowboy Toyota.

Proud Camry Owner

27 de abr. de 2015

Just bought my second Camry from Cowboy Toyota and what a pleasure it was working with Liane Mann. I have bought numerous other new cars in the past and this by far, was one of the more pleasant experiences. Liane Mann went above normal customer service. All her efforts are greatly appreciated. You Rock Liane!!!!

JSHans

17 de abr. de 2015

When I recently lost my old faithful F150 I started the arduous task of finding a replacement. Robert Schultz at Cowboy Toyota made that task so much easier. I had decided on the Toyota Tacoma, double cab, long bed model but finding one in stock was very difficult. Robert used his network of contacts to locate a few that might be available until we settled on one that was exactly what I needed at the price I wanted to pay. The process was simple and the truck is exactly what I expected so the trip from San Antonio to Dallas to pick it up was not wasted.

fkg

5 de abr. de 2015

In March 2015 we needed a car so we went back to Cowboy Toyota to see our friend Robert Schultz, the Sales Manager. Previously we bought a Toyota Camry from them in June 2014 through Costco Auto Program, which was the best car buying experience we have ever experienced. After discussing with Robert in extensive detail about different models and he gave us a printed quote for every cars model we were interested in. Since we live in Plano, Texas we decided to check Toyota of Plano. The sales person showed us the cars and said because of Costco we can only get the cars from their inventory, which was not correct. Then after waiting for a long time sales person made us talk to his manager. The manager knew that we are buying car through Costco yet he still started giving us the typical dealers talk. He tried to pressurized us by giving us extra discounts if we bought the car right that minute, and also with financial plans even though the car had 0% APR. Talking to them was a comparison of price, and customer service. Cowboy Toyota didnt have the model we were looking so they arranged it especially for us and delivered it to our home so that we didnt have to make another trip to the dealership. Robert also gave me a loner while we were waiting for our car. Finance Manger was also very helpful, courteous, and patient. We are very impressed with their customer service everyone needs and is rare in other dealerships unlike Toyota of Plano. Robert Schultz is a honest person and an excellent Sales Manager. He is personal friend now who we call for questions all the time, and wish him all the best.

Kim

18 de mar. de 2015

I had such a pleasant experience at Cowboy Toyota, especially with Robert Schultz. I had no idea what I was doing, as this was my first time buying a car, and he was very patient and helpful. My boyfriend works as a finance manager at another car dealership, so I had him come with me, and he also commented on how friendly Robert was, and how he really did not try to take advantage of me in any way. I'm really happy with the price I paid for my car, the amount I received for my trade-in, and the experience as a whole. Would highly recommend coming here and visiting Robert if you're in the market for a Toyota!

Shane

17 de mar. de 2015

Purchasing my new truck was very simple. There was hardly any negotiation necessary. Told them what I wanted and they made it happen. Thanks Scott Henderson!

Victoria

9 de mar. de 2015

Buying a car here is truly a pleasure! Liane Mann makes the experience so very easy & fun.

Leanne

8 de mar. de 2015

I absolutely hate the car buying process, but working with Liane Mann and Cowboy Toyota made the process simple and painless. Will definitely purchase another vehicle from this group.

Jim L.

27 de feb. de 2015

Worked with Scott, Dave, and Doug. Have purchased 3 cars with them and every time the buying experience is the same. Easy no pressure negotiations and very fast finance department.

GnPMomma

26 de feb. de 2015

Overall, it was a great experience. Everyone was very nice and willing to please. I feel I got a good deal after very little negotiation.

DaveP28

25 de feb. de 2015

Robert Schultz is a very straight shooter. He emailed me the purchase price and it was exactly the same when I got to the dealer ($500 less than my next closest price). Since I was buying a Tundra it was great to work with someone the really knows the truck. Robert is a Tundra Expert as trained by Toyota and had answers to all my questions about lift kits, tires, rims, etc. Highly recommended.

Jeremy & Robyne Swink

31 de ene. de 2015

I was contacted by Cowboy Toyota regarding my leased 2014 Camry SE. They stated that they wanted to offer me a way out of my current lease and have the opportunity to get a new vehicle. I was hesitant at first since I was only 1 year into my 1 year lease. I scheduled an appointment to have Toyota make me an offer on my vehicle. They asked me what I wanted out of this transaction. I told them I would only do the deal if they gave me a 2015 Camry SE Hybrid with no money out of pocket. They introduced me and my wife to Rodney Houston and he was super nice from the beginning as he knew that this was not a for sure deal. He asked us nicely if we wanted something to drink. We asked for a water. He brought back 2 waters and went over our vehicle choices. Rodney Houston took great care of us in getting us almost exactly what we wanted. The color wasn't exactly what we wanted but we love it anyway. He took us for 2 test drives and explained the great benefits of the New hybrid vehicle. He was very knowledgeable along with being very funny along the way. I would recommend seeing Rodney Houston at Cowboy Toyota anytime you are in the market for a new vehicle. I am very happy with my experience at Cowboy Toyota. Thank s again Rodney!

A. Sheridan

23 de ene. de 2015

James Smith was professional, polite and worked to match the car to my needs. At no time was I pressured or felt that I was being taken advantage of. I worked with the dealership on-line and over the phone. James personally delivered my new car to my office -- which is in Houston! Would highly recommend James and Cowboy Toyota dealership to anyone.

me

19 de ene. de 2015

My experience with James Smith was as good as it gets. He made the truck buying process easy and hassle free. His no nonsense approach was very much appreciated! He even delivered the truck to me. Highly recommended!

Mr. & Mrs. Griffin

16 de ene. de 2015

Me & my wife was looking for a used car & was looking for awhile, but we kept striking out from dealerships to dealerships. So before we was going to call it quits & just wait for income tax to come or get the car we where driving in fix up. We decided to make one more stop & we stop here. I'm glad we did come here b/c we got a salesperson named Rickey Turner who was just awesome. He did everything possible to get us the car that we came in to look at. While Rickey took us on a test drive he explained all of the car components, then after the test drive he got straight to working on the paperwork for the car after he ask us did we like the car. So while everything was getting prepared he was keeping us company so that we wouldn't get impatient & he was keeping us informed on what was going on. Long story short Rickey Turner did everything to get us the car we wanted that me & my wife couldn't believe that he was handing us the keys to our brand new used car that we wanted when we 1st got there. We was for sure that this was going to be another dead end but Rickey Turner was determined not to let us down. Also the financial staff person was great as well in helping me & my wife in getting our new used car, I can't think of her name but she was great as well. So we fully recommend Cowboy Toyota 100% & I hope you get Rickey Turner as your salesperson b/c he will do everything possible to put you in the car you want or to put you in a car period & his service is excellent!

Cruz09

14 de ene. de 2015

Well I just went to get some info on what paper work or requirements I need to buy or finance a car. I went on a Wednesday and on Saturday I came out driving a brand new car. Scott Henderson really helped a lot, he was patient with us and did everything he could even after we took the car days later I had questions and he would still help me. Every one is great.

Valerie E.

13 de ene. de 2015

I used my employer's car buying service to express interest in purchasing a new truck. I had several local and not so local dealers contact me offering assistance. Robert Schultz contacted me by phone and email and seemed very interested in getting my business. Even though Cowboy Toyota is almost an hour away from where I live, I chose them because of how helpful Robert was in the process. We handled most of the process via phone and email, so when my truck finally arrived, the buying process went quick. They even gave me a great deal on my trade-in. I would highly recommend this dealership to anyone interested in purchasing a Toyota.

Victor

12 de ene. de 2015

My wife and I had been looking for a new or used replacement for my wife's vehicle that was totaled in an accident. At first we were focused on SUVs, not even knowing if we wanted a Toyota. We came across Cowboy Toyota and went in to see a particular vehicle (Highlander) and Rodney Houston was our salesman. It was bitter cold and rainy when we took our test drive. We later went home and re-considered and decided we may be interested in a Toyota Sienna van. We returned on a different day (bitter cold again) and test drove a Sienna. Unlike other salesmen we had visited with at other dealerships, Rodney was knowledgeable about the Toyota's features and did not try to "up-sell" us with features we were not interested in. Ultimately, on a third visit and after yet another test drive, we purchased our new Sienna. Rodney was straightforward with the pricing and we greatly appreciated his fair, reasonable, and non-pushy attitude. We absolutely recommend Cowboy Toyota and Rodney Houston if you are interested in buying a new Toyota.

Shari

9 de ene. de 2015

I was referred to Cowboy Toyota and specifically to Rodney Houston by a friend. She had recently purchased a car from the dealer and had a great experience. I am so glad that she did. I was shopping for a used car and I walked away with a new car. I was treated with pure respect and the process was hassle-free. I have never experienced such a smooth car buying process. Thanks again for such great services.

clayttie

7 de ene. de 2015

Overall this was the best car-buying experience I have ever had. I had been looking all over the state for the car I wanted and Rodney Houston not only had it brought in, but he also got it at the price I wanted. Furthermore, he met me half way between Austin and Dallas to deliver the car. He showed me how to work everything in the vehicle and made the paperwork process simple. I was so please that I actually took him to lunch to thank him for all of his work. He found the best financing I had seen and he also made sure to I understood the benefits that Toyota provided. Buying a new car can often involve so much back and forth but Rodney just got the deal done. I am looking forward to recommending Rodney Houston to family and friends.

Darlene Harper

3 de ene. de 2015

My experience was great. Lianne was great. The whole staff was so helpful. I never felt stress .they all work to get me the best

Charles Jenkins

30 de dic. de 2014

My name is Charles Jenkins and I recently purchase a 2015 Camry. Mr.Scott Henderso is my sale representative.Mr.Scott is so great at customer services he made me feel very comfortable about my purchase that other dealership didn't attempt to try Thank You so much Mr. Scott great job.

Andrew

22 de dic. de 2014

After spending countless hours at my local dealer (where I have also bought a Camry and 4Runner) trying to find and negotiate the purchase of a new Toyota Sienna Limited and having frustration after frustration, I decided to expand my search outside of Shreveport. Requested an online quote from Robert Schultz at Cowboy Toyota (about 3 hours away), and had a response almost immediately, with a price that was just slightly LESS than what I had been willing to pay for the vehicle I wanted. Whereas the local dealer kept telling me how difficult is was to find this particular vehicle, Robert had not only found one but also given me a very competitive price within 15 minutes. Usually, when something seems too good to be true, it is. He asked for a $500 deposit to secure the vehicle from the port in Houston, which would be refunded if the vehicle was not exactly as we discussed. Reluctantly, I sent the deposit, being unsure how easily I would be able to get it back if anything wasn't as it was supposed to be. Reading all the positive online reviews is what gave me the confidence to go forward with it. When he secured the vehicle, he let me know, and then let me know when to expect it to be delivered at the dealer. When it was delivered, I filled out some paperwork online to save time and drove over to Dallas to do the deal. The vehicle was EXACTLY as I had requested, the price quoted was accurate, and the whole thing took less than a couple hours. It probably wouldn't have taken that long, except that I arrived an hour earlier than I had told Robert, and he had to finish up with another customer. There were NO extra options added on at the last minute, and ZERO pressure for extended warranties or roadside maintenance. This is the most pleasurable car buying experience that I have ever had, and I would drive the six-hour round trip in a heartbeat to buy from him again. I wholeheartedly recommend buying your next Toyota through Robert. As a side note, he responds very quickly to email, and was very patient with my need for reassurance that I wasn't going to drive all the way to Dallas to end up driving home without the minivan.

Lisa Burt

19 de dic. de 2014

I went to over 12 dealerships and all of them gave me the run around and kept adding stuff to the bottom line. I was ready to give up and just buy a used car or get mine fixed. My nephew talked me into giving Scott at Cowboy a chance and I couldn't believe how much of a shopping and buying difference it was!!! Just go see Scott first and save yourself time and a huge headache!!! Whenever we need a new car I will be ace!!!!

AlexDew

12 de dic. de 2014

A bit out of my way but was well worth it. Got a fantastic deal on a 2014 CrewMax Tundra and thanks to Robert Schultz who made it happen. Aside from giving me the lowest drive-out price - something 4 other Toyota dealers couldnt do or even get close to - he was able to get me the lowest interest rate possible on 72 months financing, which was that nice cherry on top of the icing! Thank you again guys, keep up the good honest way you conduct business with!

adelai7

10 de dic. de 2014

Excellent sales professionals in all areas that I dealt with at Cowboy Toyota, who answered all my questions, concerns and found the exact one car I wanted and then I ended up buying another for myself. Merry Christmas to my family and I got excellent trade in terms also. A most pleasant experience and great cars to boot!!

Brenda Young

4 de dic. de 2014

I purchased a 2014 Toyota Avalon from Cowboy Toyota. Lianne Mann was my Sales Rep. Lianne was such a joy to work with. She was pleasant. patient and very detailed. She made the entire buying experience a "hassle free" expereience. I was somewhat hesitant about the purchase however Lianne was very knowledgable, she explained all of my options and careully walked me through the entire process until I reached my comfort level and was ready to proceed with purchase. Her customer service was excellent - she was so patient, she took the time to walk me thru my new car features, hands on experience! Lianne set up my iphone to the Bluetooth connection TWICE - I purchased a new iphone a couple of days later and she had me to come back to the Dealership so she could set up my Bluetooth connection again - what an outstanding show of customer service. Additionally she walked thru other Apps and explained the uses and advantages. I've purchased new cars in the past, but this buying experience was the best - it was hassle free and non stressful!!! I love my new car and will highly recommend Lianne for a Sales Rep and Cowboy Toyota for the Dealership. I love my New Car - Lianne thanks again and thanks for a full tank of gasoline.

Dgreen

25 de nov. de 2014

We were very pleased with our purchase. We got very personalized service from Scott. He was very helpful in our search for our perfect car

Renata Jones

16 de nov. de 2014

I purchased a 2014 Toyota Camry from Toyota Cowboy. My sales rep. was Lianne. I highly recommend this place to anyone looking for a fast, friendly and honest car buying experience. I was upside down in my current loan. Lianne was their with me every step of the way. She was so...ooo compassionate and knowledgable about the inventory and what I needed to do to get out of my current situation. She advocated for me to get the most for my trade. She walked me thru the process and explained all my options and possible outcomes. To top it all off after I was approved for a new loan she taught me how to set up my car features to my phone. Bluetooth, Pandora, Audio and etc. She made sure I knew how to work every feature in my new car before driving off. I also received a free tank of gas. Can you say Rock!!! The absolute best care buying experience ever! I recommend this place to everyone. If you are searching for a honest car buying experience, Cowboy Toyota deserve your business! Request Lianne and I promise you will have one of the best car buying experiences in a life time. Lianne you Rock!!!!. It was a pleasur to meet you. Good Luck to you in the business!!!! Thank You so much. I love my new car!!!!!! Go Lianne!!!!!!!

TimK

8 de nov. de 2014

My wife and I purchased a new Highlander Oct 31 from Liane Mann. I purchased via the internet initially and Liane immediately stood out from the other three contacted Toyota dealers because of clear responses that showed details of the cars matching my initial criteria with clear pricing information. The other dealers seemed determined to give incomplete responses while soliciting a phone conversation. Liane interacted via email (my preference) until a car matching our final criteria was located at a price I found appealing. Visiting the dealership to drive the car and finalize the arrangements was extremely pleasant. Liane took extra time to show my wife all of the features of the car and even took the time to pair my wife's iPhone to the Highlander. Liane was complimented by Richard Breaud in finance who provided a pleasant closing experience. I am 55 years old and have purchased many cars over time. This was the most enjoyable car buying experience I have had to date.

Cathy

30 de oct. de 2014

Scott was very helpful and made buying this car easy! I tried to get a salesman from another dealership to help with the exact same car and they wouldn't do anything. I took matters in my own hands and glad that I did. Would highly recommend anyone to go to Cowboy Toyota and Scott Henderson.

lindaravon

27 de oct. de 2014

I would definitely recommend Cowboy Toyota to friends and family.

Chris

27 de oct. de 2014

Lianne Mann and the owners we're great. I honestly didn't "need" to buy a new truck but I gave them my "make me buy it price" and they accepted it! An hour and half later I was on my way home with a brand new Tundra! There are a couple of issues with the paint (small flaw and a couple of scratches) but Lianne said they'd take care of those later this week. Glad I found Cowboy Toyota!

chrisinrowlettTX

27 de oct. de 2014

Lianne Mann was great to work with! I went in not needing to buy a new truck but was willing to if they met my "make me buy it price". To my surprise they sold it to me for exactly what I asked! And hour and half later I was on my way home with a new truck!

James R. Smith

20 de oct. de 2014

If you are the type that want a car shopping experience without all the hassle, it's got to be Cowboy Toyota!!! Thanks guys!

9Z4MAN

29 de sep. de 2014

I recently bought a Prius. My salesperson, Liane, Mann, was friendly, helpful, and professional. I found about about Cowboy Toyota through the Consumer Reports Build a Car Service. Liane beat the other offers I received from that service by a substantial amount. When it was time to go over the features and set-up of my new car Liane was a pro. I appreciate the good service!

Marc Quinn

28 de sep. de 2014

This has been the best car purchase experience that I have ever had. Robert Shultz made the experience completely painless. I would recommend Cowboy Toyota without any reservation.

E.Whittle

28 de sep. de 2014

I brought my Tundra in to install new tires and correct the alignment I recently bought new rims service corrected my alignment problem made sure it was right however, badly scratched up more than two rims in the process I reported this issue to Toyota customer service the dealer offered to have one rim refinished I declined reading about having chrome rims refinished and the expected results did not motivate me to do this I am currently seeking legal counsel to force them to replace every damaged rim I do not plan to return to this dealership for service not recommended for vehicles with custom rims.

ASmith

14 de ago. de 2014

Toyota Cowboy of Dallas has restored my faith in the vehicle shopping experience. There's no doubt, I'll be purchasing many more trucks from Toyota Cowboy!

cag

12 de ago. de 2014

Purchased a new car from Cowboy Toyota this week. My sales agent, Lianne Mann, was so friendly and informative. She spent all the time with me that I needed to make a great decision to purchase. I always get excellent service and trusted advice from the people at Cowboy Toyota. I would recommend them to anyone.

Hollie B.

10 de ago. de 2014

I absolutely love the customer service at this location. Every employee I dealt with was very friendly and professional. I had a Toyota Corolla For 10 years and this location is where I would have all my servicing done. Then when I came to buy a new Toyota this same location gave me excellent service again. Scott Henderson was amazing and patient and found me the car that I wanted. They also arranged financing for me at a lower interest rate then the banks I do business were offering me (and I have done business with those banks for over 20 years!). The entire process only took a couple of hours, that may seem like a lot but I have purchased other vehicles from different dealerships and they took 4-5 hours before you were leaving with your vehicle. Steve showed me all the accessories on the car and how to operate them, took time to answer all my questions and then gave me an awesome deal on the car I purchased. I am now the proud owner of a new Toyota Camry! Thanks Scott and all the staff at Cowboy Toyota in Dallas, TX.

BillR

8 de ago. de 2014

Robert Schultz of Cowboy Toyota was of great help to me in the car buying process. When no dealer in my area had the car I wanted, he made arrangements for the car to be driven to me from Houston. When the Houston dealership was late returning his call he made new arrangements, getting the car from Tulsa Oklahoma. This was the easiest car buying experience I've ever had and it was because of Robert. Bill

Nicolette

4 de ago. de 2014

The guys at cowboy were so helpful and made my first buying experience great!

Jason S

1 de ago. de 2014

These guys really hustled and found a new limited model I was looking for in a specific color combination where the other dealership closer to me failed. Pretty straight shooters without a lot of silly games which I also appreciate. Got to the price fast, didn't waste my time forcing me to watch some kid demonstrate every part of the car at delivery, F&I guy didn't hound me to death when I declined all the offers, etc. I'll go back if I'm looking for another Toyota.

PriusGirl

1 de ago. de 2014

This is my second Toyota purchase. My first one was a 2002 Camry from Toyota of Rockwall. While I like the car, it took multiple phone calls and trips to the dealership to receive the services that I had been promised when I purchased the vehicle. My sister and brother-in-law told me about their great experience with Robert Schultz at Cowboy Toyota. I gave him a call and explained what I was looking for, and when I showed up to our appointment, he had all the options ready for me to look at. I told him that I was a commuting student who needed good gas mileage. He explained the different options with the Prius' and did not try to sell me anything I did not need. When I requested a color they did not have, he did not try to push me to one that they did have on the lot. Instead, he got me exactly what I was looking for. When I showed up to pick up the vehicle, the paperwork and car were ready just as we had agreed upon. I could not be happier with my new car or the buying process that I went through with Robert Schultz.

Emaddin

1 de ago. de 2014

We just bought our second car from Scott Henderson. We followed him from Rockwall to Cowboy Toyota in Dallas and we recommend him to all our friends. He made us feel like family and I wouldn't want to buy a Toyota from anyone else. Five star customer service!

TMAY

21 de jul. de 2014

I called Lianne for an appointment to see a Rav4. When I arrived, the car was ready and she was very knowledgeable - showing me all the features and allowing me to take the car for a test drive. Once I decided to purchase, the paperwork was completed quickly, and the payment was within my budget. My car purchases in the past have been somewhat painful and time-consuming. This was an exceptional experience and a very nice surprise. Thank you so much, Lianne!

Very Satisfied Customer

11 de jul. de 2014

This was the best experience I have EVER had buying a car. Lianne was wonderful!

J Bowman

20 de jun. de 2014

Robert did a great job finding the vehicle I was looking for. The pricing he offered was competitive with if not better other dealerships in the DFW area. Delivery and financing was quick and easy and took less than an hour. I especially appreciated the fact that they didn't try to push a bunch of (what I deem to be) worthless products and services on me at the end of the transaction. It was truly pleasure doing business with Cowboy Toyota.

vthome

11 de jun. de 2014

I just want to compliment Robert Schultz and Cowboy Toyota for a great low pressure buying experience. I was helping my 88yr old Mother look for a replacement vehicle for her 1997 Buick. I first scheduled a visit with Robert without my Mother to see what vehicle might fit her needs and budget. Robert was very thorough and patient with showing me several Toyota vehicles and answering all my questions. When I asked for his professional opinion he asked me questions to be able to give me a well thought out answer and then explained the different options as related to buying, leasing, or financing the vehicle. I scheduled a second visit and this time brought my my Mother with. Robert had the perfect selection already pulled up prior to our arrival and proceeded to give a a great presentation as to what the Camry offered in terms of equipment and features. I was most impressed by his knowledge of the safety features and how it compared to other makes and models. It is a pleasure working with someone who was patient, knowledgeable, and professional and I would definitely recommend Robert Schultz and Cowboy Toyota to others.

Dominic Roddy

4 de jun. de 2014

I had a great car buying experience with Cowboy Toyota. I would definitely recommend this dealership to friends and family.

ALopez

2 de jun. de 2014

Toyota makes a good car I had drived one for many years. The experience with Robert Schultz at Cowboy Toyota was phenomenal! We told him our budget and what we wanted and he came through with the best customer service! It was even delivered to my home. Robert's friendliness and knowledge were exceptional. I will recommend him to my family and friends. Thank you Robert!

Anwar

31 de may. de 2014

Robert Scholz turn a bad experience at other toyota dealers into a very pleasant one, it was hassle free no pressure, I got exactly what I'm looking for with the lowest price Thanks Robert

Leah Kuhl

25 de abr. de 2014

Rodney is one of the best car salesman I have ever had the pleasure of doing business with. He takes your personal preference and financial needs into consideration when looking for a car that is the right fit for you. There is no over selling or any time being wasted when he puts his customers care first. Rodney truly wants to help you and give you an seamless buying experience. It didn't take very long for me to realize Rodney was the guy I wanted to do business with. He is a class act and I would highly recommend him to anyone in the DFW.

Cynthia

26 de mar. de 2014

I walked in to have my oil changed, and left with a new car, my salesman RODNEY HOUSTON was so helpful, didn't stop until he finished the job, his customer service skills are the best, I highly recommend him. I'm passing out his cards as we speak. Thanks Rodney for a job well done, I love my new car. Cynthia

Maryam

25 de ene. de 2014

I highly recommend buying your new Toyota from Cowboy Toyota. I initially did a lot of research on Kelley Blue book. I built a Corolla s plus and added options then contact different dealers after check out their online inventories, specials, etc. I even went to several different Dfw toyota dealerships. Unfortunately I did not receive the same level of courtesy, honesty, and integrity at all dealships. So I looked outside of my original mileage specifications on my search. Cowboy toyota showed Up. And I talked with Robert about my vehicle via email For several weeks. He answered all my questions And was courteous the entire time. His email etiquette was fantastic He helped me find MY Perfect Corolla in my budget And I even rolled out under where my original budget was. Their finance team Was friendly and informative. (Richard was so nice) they Even gave us valuable information on how to extend the Life of our current corolla. So, after everything I highly recommend Cowboy Toyota, Robert Schultz, Karen, and Richard. I'm highly satisfied.

CG

8 de ene. de 2014

My suburban just hit 200,000 before Christmas. So I was in the market for a new vehicle. I test drove many SUV's and fell in love with the Toyota 4 Runner. I was very specific with what I wanted. It had to be black, with heated seats, sunroof, dark interior, cross bars, a 2014 and before the new year. My husband and I visited many Toyota dealerships in the area but Karen Schlatterer of Cowboy Toyota went the "extra mile" and found me exactly what I wanted for the price I was wanting to pay. She was honest, professional and knowledgeable. I would definitely recommend this Dealership to all my friends and family. Karen you were AWESOME...love my seat warmers!

Karen Schlatterer

5 de ene. de 2014

I had a great experience at cowboy toyota with Karen Schlatterer. She was wonderful and very knowlegeable. I will reccommend anyone to Karen. Thank you so much for your great customer service and knowlede about my new camry.

"Biggranny"

2 de ene. de 2014

Karen was very respectful of my time and pleasant to do business with. I told her what I wanted and I did not want to waste time. So, she got right to the point and I am now the proud owner of a 2013 Toyota Highlander. Thanks again Karen for the best time I've ever had purchasing a vehicle.

Delores

23 de dic. de 2013

Liane Mann made my first internet experience buying a car very easy. We communicated well and she found just what i wanted in my new Camry. Thanks!!!!!!!!!

RB Dallas

20 de nov. de 2013

The car buying experience at Cowboy Toyota was excellent and hassle-free. I worked with Billy Goss via the internet and only had to visit the dealership to consummate the transaction. I located a Highlander that I wanted and Billy worked to get it to his delearship so I could purchase it there. Other dealers simply said that vehicle was not available and only offered vehicles that were on their lot. When I arrived at the dealership Billy gave me a detailed explanation of all the features of my new Highlander and I was very impressed with his knowledge of the vehicle. The closing of the purchase was quite easy and straightforward and did not involve any high-pressure tactics regarding add-ons. It was an overall excellent experience and I will recommend Cowboy Toyota and especially Billy Goss to all my friends and acquaintances.

CathyW

14 de nov. de 2013

I recently purchased a Toyota Camry from Cowboy Toyota. I was extremely impressed with their customer service. There was no high pressure to purchase and I was given details about each vehicle prior to the test drive which helped me decide on the Camry (no, it was not the most expensive one I drove). I was never told the car won't be there if I didn't buy TODAY, like I was threatened with at other dealerships. They said if they did not have what I wanted in stock, they would do their best to get what I wanted....and that's exactly what they did. They even gave me free car washes with my new purchase which I have used three times already. They have a new car clinic which help you understand your particular vehicle and gave me a chance to ask questions. They gave one-on-one help with an issue I was having immediately after the class. You won't find this kind of service anywhere, not even another Toyota dealer. It was worth the long drive based on the price we agreed upon and their customer service.

Sheila

3 de nov. de 2013

I highly recommend Billy Goss at Cowboy Toyota. I had shopped for a car and had looked at the Camery at another dealership. When I went to Cowboy Toyota and met Billy Goss, my journey ended. He educated me about Toyotas in general and specifically, the Toyota Camery. I not only liked the car, but also trusted what he told me. I am loving my Camery.

talia jones

24 de oct. de 2013

I would request for my friends to visit here. They helped me with what i needed and what i wanted. I had no trouble with finding a car. I told them what i wanted and they gave me what i wanted

Cardsfan

9 de oct. de 2013

Contacted Kenneth with internet sales and received a response of "call me to set up a time and come in". I never received the info I requested to even decide if it was worth my time, so made a second attempt at contact with David the Internet Director (after he reached out to us). STILL did not receive the information we requested, It was all about getting us in to the dealership. At this point I can only assume it was to practice sales tactics that should have ended 20 years ago. Again, it defeats the point of having an internet sales department if you are out to waste a customers valuable time. Perhaps they (and potential customers) should reach out to other delaers we have dealt with that understand the technology age and value peoples time.

Charlotte Priddy

7 de oct. de 2013

Absolutely outstanding!!!! Shelly Jackowski is an asset Cowboy cannot afford to loose, we love Bob and the others as well. We repeat buyers x8 and wouldn't shop anywhere else, nor take our car for service anywhere else. Ya'll are all we've known for our vehicles for decades. Let me tell you about Shelly, and she wouldn't be able to do these things without the support of the owners and managers we realize. Steve was critically ill for over a year and almost died a couple of times, I had issues and service for my vehicle during this time and could hardly get myself to the dealership. Shelly and I talked and she said "for right now, why don't you take care of Steve and let me take care of your cars". That's service with a cherry on top. We're so appreciative of Shelly and Cowboy Toyota. You'll always be our first choice. Thank you, Charlotte Priddy

LSUtiger

2 de ago. de 2013

Rodney Houston came to the rescue with the Tundra I wanted and the best price around. Made an unpleasant task a little easier. Thanks Cowboy Toyota

rdbas75087

11 de jun. de 2013

Rodney Houston accompanied us on our test drives in the corolla and the camry. He was extremely professional, friendly and knowledgeable on the evening that we were there. He was able to answer all our questions honestly, and there was "no pressure." Felanna Davalos assisted us with financing and we couldn't have asked for anyone more professional, considerate, helpful and supportive. She was everything we weren't expecting from a car dealership, down to earth and easy going. By the way, down to earth and easy going also describes Rodney. I would recommend this dealership in a heartbeat. We will definitely be returning as soon as the need arises. It had been 12 years since we had purchased a new car and we hadn't been looking forward to it at all based on past experiences. This changed everything!

Karen

2 de jun. de 2013

I had a great experience at Cowboy Toyota buying my used Lexus. Liane Mann, my sales associate was awesome. She was recommended by a friend, and even came in on her day off to help me with my car purchase. I would highly for a car purchase.recommend both Liane and Cowboy Toyota

Phillis Williams-Shannon

31 de may. de 2013

Wow!!! What a great experience with purchasing my 2012 Ford Edge with Cowboy Toyota, James Smith was great, the service was excellent. Very speedy process, every question was answered and he made my husband and I feel very comfortable because he really got right to the heart of our questions and efficiently helped us. I cannot say enough about the quality of Cowboy Toyota and their salesmen.

Irene, happy Avalon owner

15 de may. de 2013

I've never looked forward to the "new car buying experience." I wasn't even sure I wanted to buy a car when I went to Cowboy Toyota, I simply wanted to see the new Avalon. Doug Chambers was the sales associate who greeted me and listened as I explained why I was there. He patiently let me "experience" the Avalon, as well as the Highlander and the Camry. He carefully explained details of each in very non-technical terms that a "senior woman" could understand. When I decided that I really did want a new Avalon, Doug was very professional, very low pressure and very patient as I made decisions as to such aspects as color, interior, hybrid or not, pricing, financing, simply explaining my options. Falana in the business office obviously attended the same training session Doug did, as she exhibited the same patience and professionalism as did Doug. As I completed paperwork, Doug was busy making sure that all the capabilities of my new car were up and operating and then introduced me to the service technician with whom I'd be dealing when I take my car for service. An experience I normally dread turned out to actually be a pleasant one - and I am in love with my new Avalon. I would certainly recommed Cowboy Toyota - and Toyota vehicles - to everyone.

J.P.

14 de may. de 2013

I recently purchased a 2013 Toyota Tundra from Cowboy Toyota. Patrick Ogbeide and Billy Goss went out of their way to make this the greatest buying experience I have ever been a part of. From day 1 Patrick was professional, thorough and on top of things. Our entire transaction was done via email and in the back of my mind I kept thinking this can't be real because of past experiences I have had when purchasing a vehicle. Patrick arranged everything from email and it took less than 3 hours from the time I got to the dealership til driving off in my new truck. It would have even been shorter but I had Billy Goss show me a 4runner that my wife is interested in. Billy did a wonderful job getting me familiar with all of the features of my new truck and even helped me set up the bluetooth features with my cell phone. I drove from 180 miles a way to do business with these two outstanding gentleman and would recommend anyone interested in purchasing a new toyota to let them have a shot at earning your business. You won't be disappointed.

Rob

13 de may. de 2013

I bought a car at Cowboy Toyota in 2007 and have been taking it in for service since. I also have, in the last two years been taking my Lexus here as well. While I have always been pleased with the service and quality of the work, in the last several months I have experienced an even greater commitment to customer service. I love leaving there with my car clean and running great. I want to specifically point out how Carlos, a new service Manager, has demonstrated a great deal of sincere politeness, courtesy, and respect. The management seems to be doing a great job in training this young, new employees, and I think it bodes well for the future. Rob

Michael & Reba

2 de abr. de 2013

We had such a positive buying experience of a 2013 Avalon at Cowboy Toyota. Rodney Houston led us through the buying process with professionalism and compassion. He worked tirelessly with us as my husband was in another state, to make our buying experience painless. Thanks again Rodney for all of you help and guidance.

Arlene & Justin Stretches

25 de mar. de 2013

We had a great buying experiance with Mr. Houston, our paper work & new 2013 Corolla were ready for signing/pick up upon our arrival. Thank you Mr. Houston & Cowboy Toyota!!

Cecil Morgan

13 de mar. de 2013

Bought a 2013 Tacoma Extended Cab & am now breaking it in. Had another good experience in dealing with Cowboy Toyota & James Smith & Patrick. This is one of many automobiles I have purchased from Toyota going back to the 70's. Recommend them for a pleasant experience in buying a new vehicle. Cecil Morgan

agdfw13

7 de mar. de 2013

I went in to trade in the wife's old car and lease a Camry. We were helped by Lianne Mann and we are extremely happy with the service she provided us. She was very personable and helpful with all the complexities. I ended up also trading in my truck for a new Tundra and we couldn't be happier! We will definitely return when we need our next vehicle.

Yinka

28 de feb. de 2013

I purchased a new 2012 Camry SE from Cowboy Toyota. The Sale Manager explained every single detail to me more than once. A month after the purchase of my vehicle I am in communication with him, regarding any question about the car. Keep up the good work Cowboy Toyota!

BBKING

1 de feb. de 2013

Great service with an insight to the customers' needs and schedule.!!!

James L

22 de ene. de 2013

I recently leased a new Toyoya Camry from James Smith and the team at Toyota Camry. I was extremely pleased with my experience. James and his team displayed a high level of professionalism and fairness in our negotiatons.

Bill W. Hates Car Salesman

22 de ene. de 2013

James Smith seems to be one of few sales people in the DFW area who has enough "inner-strength" to put the customer first! When asked not to hound me with calls and e-mails, he complied. When I was ready to purchase, I asked for a price on a Camry XLE Hybrid with the options I wanted, and without the ones I DID NOT want.Jim found the car, sent me a price, I accepted. I am not a pushover on price, but it was fair. Why cant the car business work like that more regularly? Buying a new vehicle should be a pleasurenot a war!Thanks James,Bill Watkins

celloboy

12 de jul. de 2012

The salesman I bought a 2012 Camry from was Jose Robles. He was courteous, knowledgeable, and found me the car with the options I wanted. I would definitely recommend Jose Robles at Cowboy Toyota.BKS

Ducatista

5 de may. de 2012

Purchased new and used Toyotas here. Also have had warranty and service performed on same vehicles. Takes a manager of a department or sometimes; Mr. Bob Cannon (GM) to resolve an issue, however in the end . . . This is the best Toyota dealer$hip in the Metro-Plex. IMHO

Jesse

29 de feb. de 2012

I recently bought a used dodge charger from Cowboy Toyota and I have to say they were incredible. From the sales person to the managers everyone always has a smile and was always willing to help. The buying process was easy and I only spent no more than an hour in their office. The reason I was so convinced is the fact that they worked with me to accommodate my budget. I would definitely recommend anyone to stop by and talk to them before going anywhere else. Thanks Gary and John!