Vicki

9 de oct. de 2015

I would recommend Cox Mazda to anybody looking for a new vehicle. After 13 years with the same car, I was hesitant about the car-buying experience, and concerned about being pushed into making decisions by sales-people. My experience at Cox Mazda couldn't have been further from that, and the staff, especially Mike Johnston, were fantastic! I went in at near-closing time one evening after driving down from Tampa. Even though they were about to close, Mike took us for a test-drive of a Mazda 3, and never made us feel rushed. I returned that weekend, and ended up purchasing the car that I test-drove. I never felt pushed into making any decisions, and the entire sales time was friendly and knowledgeable. I had a great experience, and love my Mazda 3!

S. & L. Gray

3 de oct. de 2015

Just wanted to take a minute to share about our recent superior experience when leasing a car at Cox Mazda. This is the FOURTH time we have leased a car at Cox Mazda. As with our other three cars, this was an excellent experience also. First let me send a big thank you to our salesman, DAVID STUBBERS. It was a pleasure to work with David. He was welcoming, knowledgeable, professional, personable and easy to work with. He answered all our questions as we worked together through the leasing process. Then when our car was ready for delivery, he took the necessary time to explain all the equipment and functions of our new car. He followed up after our purchase to make sure we were pleased and that everything was great with our new car. I would greatly recommend working with David when leasing or purchasing a car at Cox Mazda. The finance department was excellent also. All paper work was explained thoroughly and it was ensured that we understood everything clearly. Also we always have our cars serviced at Cox (we have two Mazdas). The service department at Cox is professional and always keeps us informed as the car is being serviced. The service staff is great to work with and they are always mindful of our time. The entire leasing experience at Cox Mazda could not have been better and we'll surely be back when it's time for our FIFTH Cox Mazda vehicle!! Thank you again DAVID STUBBERS for your professional and knowledgeable assistance in the leasing of our new car.

Chris

1 de jul. de 2015

Thank you Mark Brown for being so professional, informative, and friendly throughout my car buying process.

M Guimei

9 de jun. de 2015

The quality of service from the whole team is second to none and in particular Carl Carpenter and Jerry Meeks. The purchase was seamless. Jerry took the time to go through every detail to explain the car's functions. This is a great dealership to do business with!

Jose Gonzalez

25 de may. de 2015

It was a great experience. Mike was very patient and knowledgeable about my purchase. I will definitely return to Cox auto for any future purchases.

Vic Rodriguez

2 de may. de 2015

This has been our greatest and smoothest car buying experience ever.

myFLMazda

30 de abr. de 2015

Mark Brown's knowledge and professionalism made my purchase a great experience. Of course, he has a great product with which to work. Cox was able to get the specific car I wanted in 1 day. During the sales process Mark answered all my questions as we explored possible options in a courteous, non-pushy way. Since receiving the car, I've called a few times with questions that he's answered thoroughly - this guy knows his product.

Mike

30 de abr. de 2015

Mark Brown is the type of salesman that I appreciate working with. He was extremely professional, knowledgeable, and applied no sales pressure. Although my wife and I did not purchase a vehicle from him, I found the entire experience a pleasure.

Sean Sturgill

30 de ene. de 2015

Mark Brown was great to work with and was very helpful. I would recommend this dealership to anyone. Thanks again.

Wolfie's Mom

22 de ene. de 2015

Juli always goes above and beyond in taking care of my service needs. She is knowledgeable and very good at explaining what the car needs. I always feel that she will be honest about what truly needs to be done. She is AWESOME!!!

AliL.

19 de ene. de 2015

I found an awesome Mazda for a great price, and Tom, Mark and Jon made the car-buying process nice and easy. I was pleasantly surprised at their courteous professionalism and determination to get everything just right for me!

Alexandre

16 de ene. de 2015

I was looking to trade in my current car and Mark Brown helped me get to my monthly budget on a very nice pre-owned vehicle. I am very happy with my treatment at Cox Mazda and I will definitely recommend this dealership to anyone looking for a new or pre-owned vehicle!

lexluger73atyahoo.com

16 de ene. de 2015

I walked in after try other dealers and nothing when i drove up Mark Brown came with a smile ans said how can i help you with in two day of there hard work they got me the price/payments to where i wanted with no problem I love the service and attitude there give great dealer and people the made me fill like I was part of a family

Michael Kravchak

7 de ene. de 2015

My experience at Cox Mazda was easy and my salesman Mark Brown got me the car I wanted at a fair price. I am happy with my experience.

Katie N

6 de ene. de 2015

DO NOT GO HERE! I purchased a 2015 CX-5 and within 14 hours it was making a strange noise under the hood. I immediately brought it back in where they were unable to locate the source and stated that they would need to keep the car overnight. I went back to the sales department explained the situation and asked if I could simply return the car; it was purchased on Sunday and it was 8:00am Monday so no paperwork had been processes. I was told only the manager could authorize that but he would not be in until 10:00. I come back at 10:30 and was told that the manager had not come in due to a doctors appointment and would call me after lunch; I was told to just take the car and go. Tired of being ran around I contacted corporate Mazda who was finally able to get me in contact with the manager. He was less than sympathetic and told me to just keep bringing in the car every time it made the noise. I was informed that I would be unable to return the car because the paperwork had already been submitted that morning despite my objection. True character can be seen in bad situation, and this dealership is the worst I have ever had the displeasure of dealing with. I would give this place zero stars if I could. Please learn from my mistake and GO SOMEWHERE ELSE!

Kat1212kittyataol.com

5 de ene. de 2015

Dealer Rater will not let you remove post only edit them so here is my updated post demanded by Cox Mazda because they feel that extortion and limiting their customers freedom of speech is the right way to do business. If you choose to buy a car from Cox Mazda and absolutely nothing goes wrong during the process; you will find them to be a good dealership with helpful and courteous sales reps and will enjoy your car buying experience. DO NOT GO HERE! I purchased a 2015 CX-5 and within 14 hours it was making a strange noise under the hood. I immediately brought it back in where they were unable to locate the source and stated that they would need to keep the car overnight. I went back to the sales department explained the situation and asked if I could simply return the car; it was purchased on Sunday and it was 8:00am Monday so no paperwork had been processes. I was told only the manager could authorize that but he would not be in until 10:00. I come back at 10:30 and was told that the manager had not come in due to a doctors appointment and would call me after lunch; I was told to just take the car and go. Tired of being ran around I contacted corporate Mazda who was finally able to get me in contact with the manager. He was less than sympathetic and told me to just keep bringing in the car every time it made the noise. I was informed that I would be unable to return the car because the paperwork had already been submitted that morning despite my objection.True character can be seen in bad situation, and this dealership is the worst I have ever had the displeasure of dealing with. I would give this place zero stars if I could. Please learn from my mistake and GO SOMEWHERE ELSE!

Connie

31 de dic. de 2014

From the moment I walked into the dealership I received top notch service. Cox Mazda is a great place to go if you're looking for a new vehicle. Be sure to ask for Mark Brown.

average guy

29 de dic. de 2014

I'm a 60 + year old with a lot of car purchases under my belt. I have a Degree in Finance. After talking with the sales person at Cox Mazda and then Frank the sales manager at Cox Mazda I feel I'v been taken to the Moon and back.There sales price is not the real price. If you ask for a Detailed statement regarding closing cost, you won't get one. If you expect straight talk, you probably won't buy from Cox Mazda of Bradenton, Fl.

R. Bailey

26 de dic. de 2014

It's rare that you come across a salesperson that is a pro at being a great salesperson. I've trained and work with hundreds in the finance profession. Carl is great at staying in touch, making the sales transaction feel stress free, and following up. It doesn't hurt that he sells a great product and believes in what he sells. We are repeat customers for all of these reasons, and quite frankly like to reward people who are great at what they do. By the way, Cox Mazda had the best price on a CX-9 in a 100 mile radius... just another reason to work with this dealership.

Frank Hoy

25 de dic. de 2014

Being my first car purchasing experience, I was pretty nervous and didn't know what to expect from buying a car from this dealership. Once I met their sales associate, Jerry Meeks, that all changed. The Cox staff was very welcoming and extremely helpful in this process, which made me very comfortable despite my inexperience. Jerry and the sales manager were supportive in finding the right pricing and financing for the vehicle I was interested in, which is not something that dealers are known for, or what I expected. They even assisted in creating a custom warranty to ensure I had the best coverage I could get, for relatively the same initial monthly financing. I will boast this dealership to everyone I know due to their helpfulness and support, not to mention the beautiful condition of the cars and showroom. I will definitely be purchasing my future vehicles from them.

Ed

23 de dic. de 2014

I have bought over 25 cars in my lifetime and the Cox Mazda experience was the best. Carl Carpenter the Internet Manager was the most professional car sales gentleman, he is a true car guy that has a passion for the brand, and it makes the buying process very exciting. I got a discount on a very limited 2015 miata 20th anniversary, which is very unusual for limited editions. The whole staff was great, the finance manager, and support staff. I highly recommend giving the Cox Mazda team a chance of quoting you on your next car, you will not regret.

Mark Bradenton, Fl

21 de dic. de 2014

Had an outstanding experience with the dealership. Felt that I was treated fairly and also felt that I received a fair and reasonable deal buying my first Mazda 6. My sales men Mark Brown and Tom Leedy were very helpful and responsive to my needs.

Rebecca & Perry Broeseker

19 de dic. de 2014

Recently my husband and I visted Cox Mazda located in Bradenton, FL. We were immediately greeted by Mark Brown, a new sales consultant at this location. Since my husband and I had already done some internet research, we had a specific car in mind upon arrival. Mark pulled it around promptly and within 10 minutes we were on the road for a test drive. Not only was the car amazing but Mark had such a kind and patient demeanor, it felt as if we were riding around with a friend. We decided we loved the car, and Mark and his manager Frank stopped at nothing to make sure we were able to drive away in our brand new 2015 Mazda CX-5. He worked with us on our budget and under no pressure helped get our payments to where we needed them to be. I would recommend not only this dealership, but Mark Brown to any of my friends and family looking to buy or lease a new Mazda. They treated us amazing, and I know they will you.

Paul

12 de dic. de 2014

never have i experienced such ease with car buying as i have with Mark Brown from Cox Mazda. he made everything so simple and clear, helped me find the best deal possible suited to my needs. i would not have changed a thing, i will be a loyal customer for life

M Jayne Ballard

30 de nov. de 2014

I had a salsman named tom Leedy ,and he was very good in every thing he did to help me get the mazda that I wanted ,I was there from 945 to 1230 he was very helpful and curtious I would tell my friends to see him if they wanted a new car MJayne Ballard

margaret

30 de nov. de 2014

Very pleased with the service and help when I asked a question,Sales person was absolutely wonderful Tom was not pushy very attentive.

John and Deb Kennedy

30 de nov. de 2014

Much appreciate the great service Mark Brown gave us. Thank you for your patience with us while we decided on what we wanted. Mark was knowledgable and confident in his product. We will definitely recommend Mark and remember him in future purchases.

Wendy Collins

28 de nov. de 2014

I really enjoyed working with this dealership and especially my salesperson, Mark Brown. I'm going to love driving my new CX5!

Upset and dissapointed

26 de nov. de 2014

My story is long - so I wont bore you. Sales guys are all pleasant enough but have no authority to negotiate or to answer difficult questions. The total new car buying process was three hours. over two days. I did buy the car I wanted but because of the brand not the dealership. Once passed the sales person it was clear to me that the managers really don't care about the customer - The New car Sales Manger even said "you don't have to buy a car at all if you don't want too" shrugged his shoulders and walked away. Go to other Mazda dealers in the area but not this one.

Jean Pierre C

26 de nov. de 2014

I'm very happy with my car. The servcice and wonderful. Jean Pierre C.

MIKE WEST

26 de nov. de 2014

Mark Brown, Brandon and Bobby. Mark Brown was my salesman. Brandon did my paperwork. I could not have a more pleasant experience. They both made my car buying experience enjoyable. From the first phone call to Bobby who advised that the vehicle I wanted was still on the lot and that he would hold it for me as it would take me 3 hours to arrive in Bradenton Fl. While en route hours later getting text messages from Brandon checking on my travel and when finally arriving being greeted by Mark Brown who welcomed me with open arms. I really wanted the vehicle and I really felt that Mark wanted to make sure that I was completely pleased with my experienced. I must say that I was very pleased with the experience and I definitely plan on purchasing future vehicle from Cos Mazda despite the long drive. Well Worth It !!!!!!!!!!!!!!!!!!!!

Robert

18 de nov. de 2014

Absolutely incredible experience! Best prices in the state and by far the best customer service. I worked with David, John, and Brandon and I've never had an easier transaction! Give this place a shot before you buy from anyone else!

Sherry Brower

22 de oct. de 2014

Mark Brown was my salesman. John S. did my paperwork. I could not have a more pleasant experience. They were both well groomed and completely professional. I actually told one of them I would hire them for my company in a heart beat. They both made my car buying experience enjoyable. I would definitely refer others to Mark Brown as a salesman. I would also tell them how John made getting a loan understandable . All of the employees were friendly. Carl Carpenter even put switched my tag while Mark was showing me what came on my car. WOW!

Jason Crouch

23 de sep. de 2014

Mark Brown was my Salesman and Brandon was the sales Manager. I have purchased many vehicles throughout my life. I must tell you this was the easiest experience in car buying I have ever had. These guys are true professionals and I will be back in the future.

Rob

17 de jun. de 2014

I had a terrible experience with Bobby and Brandon. Although both of them seem very nice the buying process for used cars is disorganized and there is poor communication across the dealership. I was told I could test drive a car and was extremely interested in buying a used nissan xterra that day but in the 60 minutes it took me to drive to the dealership someone had placed a deposit on the vehicle and I could no longer purchase it. Bobby deserves most of the blame because he never told me to put a deposit on the car, assured me that it would be held for me but Brandon(manager) is also to blame because he never told Bobby that someone Had put a deposit on it. Moral of the story is if you're interested in buying a car from here put a deposit on it right away otherwise they will sell it to somebody while you are driving to the dealership.

Iron Eagle

31 de may. de 2014

Salesman very responsive to our needs and offer. However, purchased another vehicle from another dealer.

VM and MM

28 de may. de 2014

Jerry was my salesman. He was wonderful. Went over the CX-7 in detail. Staff was wonderful. We were so impressed on the CX-5 and the staff we bought it. Very happy it took a short time to process and buy the CX-5 GT. We love it. I have never walked into a dealership and was treated like a person and not a piece of meat. Got a fair deal with our trade in. Very happy with the overall experience. Jerry made us understand the "Mazda way of thinking". They really want you to be happy with the car you purchased as well as the experience of owning a Mazda. Coming from being a Honda owner I was very impressed with the CX-5 and how much it offers for less money. I was very impressed by how it beat out all of the car lines we looked at- Ford, Honda, Kia, VW, Nissan, and Toyota. Even the Honda CRV didn't come close to all the options and better gas mpg. We love the car, the staff will tell our friends about it.

Veronica and Marc M

28 de may. de 2014

Beautiful facility. The best salesman ever- Jerry was very informative and spent lots of time with me and my husband. Went over the car in every tiny detail. We were in and out the door just under 2 hours with a test drive and wheeling and dealing on my trade. Very happy customers, We love our CX-5. I wont miss going to the gas station 4 times a month! The car is fantastic. It is what it says it is. Fast pick up on speed and cheap on gas. Staff is very pleasant to work with. The went out of our way to make sure we were happy with our purchase and the car. My husband works for another car dealership and he was very impressed.

sal sabree

11 de may. de 2014

The Cox Mazda Dealership Family are Wonderful and Amazing People! They have Truly Earned the Title Best in the Industry. Warm and Compassionate, Going Above and Beyond Service. I Wish Them A Lifetime of BLESSINGS. Give them the Opportunity to Serve You, You Won't Be Disappointed!

Johni - the Researcher

14 de abr. de 2014

I stopped by just to look at the CX-5. Most dealership bring on the hard sell when you walk in the door, but not at Cox Mazda. Even if I don't purchase here, I will recommend that everyone checks them out. David showed and explained the the different trims to me. I have received 1 follow-up call and 1 follow-up email, unlike the other dealerships that have blown up both my phone and email. They were very understanding when I advised them that would not be ready to buy until later in May. What a Great Experience!!!!

E Densmore

3 de mar. de 2014

We had a very positive buying experience at Cox Mazda. Our sales rep, Tom Leedy was super helpful and professional. We love out new CX9!

vehiclepurchased

2 de mar. de 2014

Mike Moss is an excellent salesman, he was very understanding to my needs. He understood exactly what I needed, he tried his utmost best to keep me within the price range that I was looking for and succeded. He took a lot of time with me, even though I had a lot of questions and was not the easiest customer. I have since recommended others to him because of his great customer service abilities.

Carolyn, RA

26 de feb. de 2014

Love the car - Mazda 6, GT.. Looking forward to the great mileage. Thanks to Tom for the great service and drives to begin with. To Frank for finding exactly what I wanted. To Jerry for the learning session, and to John for the quick financial and "techy" close !

Pam Johnson

25 de feb. de 2014

I love these guys. I never felt pressured or intimidated. I've bought a few cars in my lifetime and have never been treated so fairly. Dan was helpful in our decision.

RICK MITCHELL

24 de feb. de 2014

JOB WELL DONE,LOOK FORWARD TO THE NEXT TIME . THANKS AGAIN RICK MITCHELL

Sylvie Ivan

17 de feb. de 2014

I came to COX mazda garage in November to buy my first car in the states. I am from France and buying a pre owned car was a first experience to me. Right away as i was on the outside watching at the exposed cars I met Dan Blais who came to me and helped me very well to meet my requirements. Dan was very Professional and was really a great help for me . Not only he was very available and courtous but also he gave me the best advice to buy my dream car. He was very patient ,and very friendly , never put me under pressure as so many car dealers tend to do . He introduced me to the manager to help me find the best way to pay for the car as I needed to make a transfer from France. They even let me leave the garage without having completly paid the car since the tansfert of money needed some days to be achived. As Dan told me, that car is really an excellent deal for me, low gaz consumption and works very well . Dan is a very nice person that calls me from time to time to see if every thing is OK . I definitivly recommend you to look for Dan if you need to buy your car and for sure I will go back to COX and look for Dan when i will buy my next car. Thank you again Dan.

Bobandel

17 de feb. de 2014

I had decided on purchasing a new car, and my extensive research found the car that fit my needs, reasonably priced, good mileage and fun to drive, and equipped with a back-up camera - a Mazda 3. I went to the closest dealership, and was greeted by a young man who was quite knowledgeable about the car, but not about making a sale. He even consulted his sales manager for assistance, and came back to tell me that if they didn't have the car with my specs, he couldn't order it from Mazda! I then went to another dealer 50 miles away from home and had a better experience - until it came down to negotiating a price. There was no negotiating. MSRP or nothing. When I rejected that offer, they never made any attempt to contact me again (nor did the first dealer). I then went to Cox Mazda in Bradenton, not as close as the first dealer and not as far as the second. There I met salesman, Jerry Meeks (and later the Sales Manager, Frank Underwood) and was amazed at how knowledgeable, courteous, fair and flexible they both were! Jerry made every effort to search for the car with the specs I wanted and when it wasn't available from any other dealer, he was very accommodating and readily placed an order for it. Although there was a delay on Mazda's part in its delivery, Jerry kept me updated as to the status of the order and expedited things when it finally arrived. He was also very thorough in going over and explaining the different features in the car. This is my first experience with the Mazda car brand and dealing with Jerry Meeks and Frank Underwood has made it quite a pleasant one. I'm a very satisfied Cox Mazda customer.

sweetleaf

5 de feb. de 2014

Overall a positive experience. Kelli was kind, considerate and knowledgeable.

Raul

31 de ene. de 2014

Marc was great,he answered all our questions..He was patient,attentive and very courteous.I look forward to buying my next vehicle from you, and Truck night .Thank you so much Marc and of course the Cox Team.

Sandra Dominico

16 de ene. de 2014

COX MAZDA, We Purchased a PT Cruiser From Dan , & David , They We're Very Helpful We liked dealing With Them. We Have 28 Or More Pals From Home Here MA. and NH., So It Was Nice To Deal With Dan. Sandra Dominico

Estero

4 de ene. de 2014

We shopped at the Naples Mazda dealer and the sales person didn't even know much about the car including simple things like what buttons were for and worse yet, didn't seem to care to find out. On our test drive, the salesperson got in the front seat at laid the seat way back as if he was going to take a nap - the experience didn't get any better and the Mazda dealer in Ft. Myers was just as lazy so we hit the road to buy a car at a dealership with energy without being pushy. WE FOUND IT!! Cox Mazda made the buying experience so perfect (energetic, knowledgable, helpful, knew their job and super great pricing) that we are going to be heading back, almost 2 hours from home to buy another car for another family member! Totally worth the drive!

John Riker for Edwina

26 de dic. de 2013

The used car was checked in 43 days prior to Cox Mazda selling it. As the used car sales people indicated the car was thoroughly checked. But upon having a battery problem within 2 weeks, the dealership qualfied their check for precertification only dates to when they take it in, therefore, if the car sat on their lot and was able to be driven off the date of purchase, they will not assume any liability. In this case, the battery died andand the two year old car battery replacement cost was entirely the new Cox Mazda Bradenton customers cost. Welcome to Cox. Not what precertified from a Mazda dealer was supposed to be. Good luck if you buy up from a dealer precertified in this location.

B & H for Dawn Largo

26 de dic. de 2013

We purchased a new Mazda 2 form Cox Mazda for a family member that lives in Largo Florida. My wife and I are from Glendale Arizona and did the entire purchase by internet. Mr. Carl Carpenter of Cox Mazda. was such a pleasure to work with. We had a great experience purchasing this vehicle with Carl's assistant. We got great service and great price. We would recommend this dealership to anyone.

aricelis5

16 de nov. de 2013

Again it's the Martinez's family. I just wanted to correctly say that Mr. Blais was very nice and he cared about our needs and out budget. The whole process was like 123. I left Cox trading in our truck and getting into out cx 5 paying exactly what I expected to pay. Mr. Blais was excellent!!!. Thank you Cox and Mr. Blais

Janae Martinez

15 de nov. de 2013

We bought a cx5 from Dave about 4 weeks ago and we are so pleased. DAVE was wonderful and very patient. He worked and got us a very good deal. I will recommend him anytime. He is the kind of sale man that care for his client and not his wallet.

Imessedup

7 de nov. de 2013

Car had a fresh wax job that hid all the scratches, dings, and a paint blemish till I got home. The was advertized as in EXCELLENT condition car...Car had brake issues all 400 miles driving home. When I took it to a local dealership for service I ended up paying for the brake repair even though I paid 500. for the CPO warrenty and 1450. for the extended warrenty at the selling dealer. The multi- point inspection flilled my windshield fluid with water install of fluid.After the test drive it was nothing more then lets get you out the door. I understand now, why... First car I have EVER bought without a full tank of gas. $10.00 filled it, wow. The pricing on the paperwork versus the INTERNET SPECIAL was $500.off and I was told the price was reduced and advertized on the internet lower but during purchase 500.00 was added back in for the CPO coverage. I had a FL tag credit from my local tag office and requested to the dealer to get a VETERAN tag sent to me. I got charged more for the tag and registration then the local tag office said I should have. The paperwork has the cost clumped together so there is no way of breaking out the individual fees. I never got a VETERAN tag ordered as they gave me a generic tag and said my local tag office would swap it out one for one. What they didn't bother to tell me was it would cost me an extra $100.00 fee for a new tag. If you are a veteran you know what having this tag means for support. Being from out-of-town, I felt like the customer who goes through the drive thru instead of going inside for food. You rarely end up with a pleasurable experence. Value for the total price - poor. Value in a quality product - poor. It just seemed to me that every corner had been cut to turn this vehicle so I don't consider this the hometown dealership at all but just another dealer milking out every cent to make a buck.

jorgenski

1 de nov. de 2013

I requested quotes from many dealers, many ignored my request for quotes outright, but contacted me anyway, and invited me to come in and test drive the vehicle, etc. My mind was already made up. I knew the vehicle I wanted. I wanted an out the door quote. Only three dealers out of 15 I requested quotes from responded. Of the three, Cox Mazda was timely, and transparent. In my opinion, their web site was excellent, and their Internet Sales rep was too! Their follow up was just right, not pushy. When I arrived at the dealership to pick up the vehicle they showed me the vehicle, let me take a test drive and made sure it was the one I wanted. They prepped it, executed the paperwork, demo the vehicle and had me out the door in a timely manner! I have purchased a lot of vehicles and I have to say this was the most enjoyable one! Spot On!

Barbie1

20 de oct. de 2013

Came in for an oil change and left he next day in a brand new car. Jerry Meeks explained everything to us and more. The process was SO EASY.

Mouse1946

15 de oct. de 2013

Just purchased a 2013 Mazda 5. Our salesperson, Jerry Meeks, knew his product, took his time to make sure our concerns were addressed, and did not mess around with the usual car sales person tricks. It was actually a pleasure to deal with Jerry and the sales manager. So far I would recommend this dealership. We had a positive experience.

Thomas McKee

30 de sep. de 2013

Tom leedy Cox Mazda Bradington Florida His customer service was outstanding you did a great job I would recommend Him to everybody he sold me a car in lickety-split time. Thanks Tom Leedy For a great job and a good car.

off21shore

30 de sep. de 2013

what a great experience, Jeff serensky is the best,, bought my last 2 cars there, would definately recommend this dealership, also recommend service dept, very professional,

robertwright1982

29 de sep. de 2013

Jerry Meeks really stepped up and got it done for my family, with the purchase of a Certified Used 2010 Mazda 3 Hatchback. Upon arriving a friendly greeting from a salesman is offered but by no means did we once feel overwhelmed by Jerry during the entire process. He knew a great deal about the particular vehicle we showed interest in. The overall experience was just great.

Dgreenb1

24 de sep. de 2013

They quoted me an excellent out the door price with my trade in. Only caveat was they had to see that my trade was as I represented it. Got there and they checked out my car, okayed it, and I was out the door within an hour. Excellent treatment all around. I saved between $1900-3000.

djaj

24 de sep. de 2013

I was very impressed with my sales experience with Cox Mazda from day 1. I stopped in to Mazda from another brand. I was blown away by the difference. Jerry was friendly, professional, and could answer all of my questions related to the car, including safety ratings, expert reviews, etc. He was never "pushy" just offered the answers to my questions and point out facts. This was unlike the experience I had at other dealers! It was wonderful!!Throughout the rest of the car buying experience, Jerry always returned my phone calls, answered all of my questions, and really went above and beyond the expectations. I ran into a couple issues in buying this car, all unrelated to Mazda. With each one, Jerry helped me figure out the solution.The experience made me feel like a valued customer and not just "another sale".I would highly recommend this dealership and recommend speaking with Jerry! Well done!

erios3

19 de ago. de 2013

One of the best experiences at a car lot thus far. The staff at Cox Mazda revolutionized what it is to be a dealership, with them it's not just business as usual.. it's about building relationships that last beyond the point you drive off the lot. Thanks guys!

Buzzie

7 de ago. de 2013

From the second I walked in the door I was greeted by Tom Leedy. He was very friendly and helpful and answered my questions. He showed me inventory I was interested in and we went for a test drive. During my time there he introduced me to the manager and finance person who were very nice and helpful. I returned a few days later to lease my vehicle. All went out of their way to accommodate my needs. There was a glitch regarding insurance and tags(on my end) but they figured it out for me and explained what I had to do. I was offered a very fair price. I could go on and on. In conclusion I had a very good experience and definitely would recommend them to everyone interested in a Mazda.Karen DiCostanzo

kcgolf83

24 de jul. de 2013

After a bit of miscommunication, I had to walk away from a deal on Wednesday Evening. Needless to say, I was frustrated and I know the dealer was frustrated as well. The very next day, the manager called me and asked me to give him the opportunity to explain what happened and asked if I would come back in and make the deal. This dealership did everything they could to honor the deal and I am a proud owner of a 2009 Jetta TDI. It is obvious to me that customer satisfaction and reputation are very important at Cox Mazda and that will make me a repeat customer. My salesman, Doug was very kind and we enjoyed some great conversation as we waited for all the paperwork to be completed for the deal.I am glad we made a 2nd attempt to agree upon a car deal. I highly recommend this dealer, they want to sell a high volume of cars and keep their customers happy at the same time.

lm2131

24 de jul. de 2013

We purchased a CX 5 this time it is our first time with a new Mazda, but we have dealt with the Cox family (Chevy) for many years. They have ALWAYS treated us like family. No big pressure or numbers game. All their sales people are very nice and great to work with, they do their best to try to get you the very best deal possible. My wife & I have owned many different cars over the years and by-far Cox dealership has always made the purchase a very pleasurable experience--- We will come back for our next one! Thanks again David for all you help....

Disapproving customer!

14 de jul. de 2013

The dealership has been a terrible experience. They have horrible customer service and will try to play games with u about pricing with vehicles. Salesman was very rude and was making references to the time he was getting off and that we could take our business else where if we didn't make a deal by a certain time. When asking for manager we never seen one. I felt completely annoyed. Sales price when negotiated was not honored after being to dealership several times. Would NOT recommend cox Mazda or its staff. When leaving the salesman even followed out the building with rude comments! I have NEVER been so appalled or disrespected

zw78

31 de may. de 2013

I went to several dealerships before making my new car purchase, and this was easily the worst. I originally contacted them through email after seeing an online price listing. We agreed on a price, but once I arrived at the dealership, the car salesman completely disregarded our agreed-upon price. He went through several excuses including not qualifying for mazda customer loyalty, not qualifying for a rebate, and a few others. (The dealership I eventually went with did not try any of these contemptible schemes.) After a while of back and forth, it was clear that they posted a low price to draw customers like me into the dealership, although the car salesman would not admit it. Eventually, we left. Definitely WOULD NOT RECOMMEND. Also, a word to the wise: settle the price before filling out paperwork and giving them your contact info, social security, etc. Won't be making that mistake again and definitely won't be coming back here again.

NickRI

9 de abr. de 2013

I was in the market for a used (or new, depending on the price) car. A Mazda3 hatchback was one of the vehicles I was looking at. I found Cox's prices to be the best on the market, and Carl Carpenter assisted me in every way he could. At no point did I feel like I was being misled, and he never "pushed" the sale. I did not even purchase a car at this dealership (it had NOTHING to do with the dealership itself, only that I found a different make and model I preferred more), but I will definitely consider Cox Mazda and Carl in the future at whatever point I'm in the market for a car, and I would recommend them to anyone.

A&K

7 de abr. de 2013

Just bought our Mazda CX9 from Cox Mazda and are so happy with how the car buying experience was made simple and easy by Carl Carpenter and Jeffrey Serensky. We found a car online and made an inquiry about the car. Carl got right back to us and gave us all the financial specifics of what we needed to put down and what our monthly costs would be. He gave us all inclusive totals so there would be no surprises or extras when we arrived. We drove over an hour and when we got there all the figures we spot on and it made buying our new car so easy and stress free. We drove off so happy in our new CX9! Carl has since called two or three times to make sure we were happy with our purchase or had any questions about the car. Great overall customer service!!!

farnamgal

13 de mar. de 2013

We purchased a new Mazda from Cox Mazda last Saturday, March 9, 2013. Our experience was fantastic from start to finish. Prior to arriving at the dealership, we spoke with Denny Hodges, who was professional and willing to answer all of our lengthy questions and concerns. Mr. Hodges' friendly manner convinced us to make our purchase through Cox Mazda, which is no small accomplishment considering that we had contacted and communicated with several dealerships throughout South and Central Florida.On the date of the purchase, we specifically dealt with Jesse Edwards. The manner in which Jesse handled our entire transaction made it painless and enjoyable, which are two words I have never before utilized when discussing an automobile purchase.Jesse took the time to address all of our questions, yet managed to complete our purchase in an expeditious fashion. Both my husband and I felt very comfortable with Jesse, like we had known him for years. Jesse's sincerity enabled us to be confident in what was, to us, a sizeable and potentially stressful purchase. The finance department also did an excellent job in assisting us, and we were impressed by the technology utilized by Cox Mazda's staff.We highly recommend Cox Mazda and hope to make all future automobile purchases with them.

beach50

13 de mar. de 2013

Not a big fan of buying new cars, auto salesmen, and the whole experience--but after doing research online, I feltCox Mazda dealership in Bradenton had the best deals. So that is where I decided to go-- the whole experience was a really good one for me, from my sales person, David Stubbers to even the financing manager. The whole experience was really good--David was a no pressure, in your face kind of sales person, which is what I prefer, but when I had questions, he always had the answers. As for quality on their work, obviously just buying a new car, I haven't had to deal with that, but I will be taking my Mazda there for my oil changes, and we will see how they are, I am assuming, the service will be just as goodI would highly recommend Cox Mazda dealership if you are looking for a new car. If you are not sure of pricing on a Mazda , just go on line and compare prices with Cox Mazda of Bradenton and other Mazda dealerships

stublair

8 de feb. de 2013

David Stubbers was great to work with, patiently handling all our concerns and questions. He dealt with any issues we had very honestly and I never felt pressured. We had a pleasant experience through the whole process and I felt like we got an excellent deal. I would recommend Cox Mazda and especially David Stubbers to anyone without hesitation.

MazdaChc

25 de ene. de 2013

My husband and I just recently purchased a New Mazda 3 from Cox Mazda and Jeff Serensky was VERY helpful and knowledgeable sales person. We drove 2 hours away because of their attention to detail and quickness to our Internet response. Frank Underwood one of the managers even called to insure the vehicle would be pulled up and gassed up upon arrival. Thanks again for making the trip worth every penny and making the experience very comfortable and easy!

Waiel

23 de ene. de 2013

I have been a customer of Cox Mazda for years. Our family has purchase both a used Mazda 3 and a new CX-9. In sales our sales rep is Jesse Edwards and he has been fantastic! Kelly one of the family members is always at the store and onsite, it is great to see there are family dealerships still in the community. We also have our vehicles serviced at the store when in town and Tammy the service manager has been very helpful making sure our car is ready for the return trip back to North Carolina each year.

cayeandcraig

11 de ene. de 2013

I just purchased a new car from Carl Carpenter at Cox Mazda on 1/9/13. After extensive research, I found that Cox Mazda had very, very competitive prices (several other Mazda dealers couldn't even touch their prices).Working with Carl, I never felt pressured or rushed, and he was extremely attentive and thorough from the get-go. He answered every question I had, and his customer first approach and professionalism was rather refreshing. I found him to be genuinely honest; he never once promised me something he could not deliver on.I had been in contact with several dealerships, but in the end, I decided to take my business to Carl and Cox Mazda, not only because of their highly competitive pricing, but mainly due to Carl's unmatched customer service. It didn't hurt that he was an absolute pleasure to deal with (friendly and highly attentive). My wife and I actually drove over an hour to the dealership, passing several others on the way because we wanted to buy from Carl.In short, I highly recommend Carl and Cox Mazda, and I'll be visiting them again in the near future to purchase a new car for my wife!

Mazda Fan

26 de sep. de 2012

I spoke to pretty much every Mazda dealer within 200 miles of Tampa and Cox had the best up front price. Of course I was expecting them to then be low on my trade in but thought it was worth a 60 minute drive to see what they had to offer. The inventory selection was good and their first offer was more than fair. After a few negotiations I left with a fantastic deal on a new CX9. The two sales folks I dealt with, Denny & Ken were great and the manager, Frank, was simply determined to sell me a car. I will definitely be a repeat customer based on this purchase.... and NO, I don't work for them.

whitney.p.watson

10 de sep. de 2012

I searched online for the car I wanted and the COX Mazda ad says "YOUR PRICE" $18,981.00 I go in for a test drive and the salesperson tells me the price is $19,484.00 because there is a "recon" fee. WTF COX put that in the ad. Also the mileage was 1000 over the print ad mileage and the salesperson tells me it's not their fault. I get a low ball offer for my trade. NO THANKS. Total waste of my time!!!

Smart buyer

3 de mar. de 2012

They will try and play games with you and not disclose the interest rate or your financing terms. They ran my credit for nothing. The finance manager is very rude. It was the worst car dealership experience ever. Be smart and don't go to this dealership.

SUV buyer

31 de jul. de 2011

The sales team was wonderful, and really took their time helping me find just the car. We found a wonderful SUV to fit our family and budget. The finance department went above and beyond making sure we got the best deal and warranties. Kudos to you all, and thank you for a great experience.

dragon

24 de jul. de 2011

Was searching for new car and had narrowed it to a couple. Had visit another Mazda dealer but did not like the service, saleman's knowledge of the car, etc. Glad I decided to try Cox's. Carl Carpenter is the best. There is not enough words to describe how great he was to my daughter and myself. He made is a pleasant to shop at your dealership. Will definitely return to your dealership as longer as it stays like it is.

Jason

25 de jun. de 2011

Great experience at Cox Mazda, staff was friendly, to the point, and not pushy. Found me the car I wanted at the payment I needed. I would recommend this dealership to anyone!

alg

15 de jun. de 2011

Started the experience with internet request and recieved immediate responce. Set up friendly meeting where it was explained what vehicle I was interested in and what my trade-in was. Went for test drive and then recieved a trade propsal and advised I would go and talk to my wife about the proposal. There was no game playing or pressure applied at that time and it was very easy for us to agree because a fair proposal had been offered. In all my car buying experiences, Cox has the fastest, and most professional financial system. The salesman does a good majority of the paper work which makes the time in the financial office very short and professional. Everyone and especially the salesman was very friendly and professional with a follow up call the following day. It makes car buying a joy instead of the pain which I have experience before in car buying.

redscooty2

16 de abr. de 2010

Very satisfied with overall experience at Cox Madza. Everyone was helpful and courteous.Love the CX7 so far. I definitely will go to Cox Madza in the future for all services related to my CX7. The followup phone call from the sales person showed he was really interested in providing great service.

also123

16 de mar. de 2010

I had a terrible experience with Cox Mazda. I was very excited to purchase a car, found what I wanted in my price range. At first the staff was very friendly and helpful, the financing was fast and simple, the rate was not bad considering we don't have the greatest credit, but our credit is not that bad either. Everything went very smooth, I was going to leave the vehicle at the dealership until I got my insurance switched over and was urged to drive it home with a dealer tag..Everything was great until I brought the vehicle back to have the few minor things we had agreed on to be addressed and the nightmare began, it was a constant fight to get what I was promised, then 9 days after buying this car I was told I could have my car back from the service department after we went in to talk to the business manager, after waiting over an hour for him, we were informed that the financing and interest rate that we signed on our original contract fell through and we would need to resign the contract with new terms and an interest rate 6% higher than originally agreed upon. If we did not agree to these new terms we would have to pay for the mileage on our vehicle and probably lose our cash down payment. After leaving the dealership very upset, I researched this scam and discovered it is perfectly legal due to the "subject to financing clause" however legal or not this is wrong and dishonest and has ruined the experience of buying my first new car. The truth is that the dealer knew what I could be financed for to begin with, but knew I would never agree to begin with. This is an awful way to do business and I would encourage anyone looking to purchase a car unless you are paying cash or have your own financing to stay far far away from cox mazda..although the sales manager boasts about how honest he is, it just isn't true...not to mention after screwing me over, the dealership tried to convince me that they lost money on the car that I paid almost full asking price for..not true and not right.

robertboardman

8 de may. de 2007

We purchased a new CX7 and it was painless.

Rocko064

26 de jun. de 2004

SALE EXPERIENCE WAS OK. SERVICE WAS A NIGHTMARE: UNTRAINED TECHS (STARTED FIRE IN MY VAN). OUT OF SERVICE FOR A TOTAL OF 42 DAYS LAST YEAR. LEMON LAWED THE VEHICLE LAST WEEK. DEALER WAS OF NO ASSISTANCE IN A MANUFACTURES DEFECT (ENGINE).