Duane Gantt

26 de may. de 2016

Recently purchased a 2007 Honda Odyssey EX-L from Crazy Cheap Cars which had a " sticky "driver side door lock which ultimately failed after about 3 month. Multiple attempts to enter vehicle were aborted and a locksmith successfully gained entry . However, due to attempts to enter vehicle forcefully,the security mode was deployed, resulting in system shut-down. I called Mike in Service and explained my dilemma,. He responded in a friendly, calm and professional manner to reassure me that he would handle the matter. The vehicle had to be flat-bedded from Buffalo,NY to Oakfield ,NY.,for which he obtained authorization to pay for mileage overages,purchased a new lock and obtained (2 sets of keys,including a remote) that was not available w/ the vehicle at the time of purchase. All this was done as expeditiously as humanly possible. Mike also kept me informed of the required work in progress in a timely manner. my cost was only $100.00 for the remote which he also programmed for free!!!!!!!!. You can't beat all that with a stick. Mike is not only a gentleman who does exemplary work he is also extremely knowledgeable in regards to multiple makes and model of vehicles,foreign as well as domestic. He is truly a real asset and complement to Crazy Cheap Cars." A definite keeper". Keep up the good work Mike and Crazy Cheap Cars.

Mary

21 de may. de 2016

We were referred to Crazy Cheap Cars from a friend, so this was our first experience. Our salesperson Kevin was exceptional!! He listened to what type of car we wanted, what price point we were looking for, the mileage we wanted and there was no pressured sales pitch while we looked! He followed through with phone calls, details that needed to be attended to and did this in a 3 day window! We was professional, kind and extremely easy to work with! Everyone should be fortunate enough to work with someone like this! Prices on the lot were very good. Cars were brought out one at a time for you to drive. You were allowed to test drive by yourself. Lots of options for cars in our price range! To this point the best car experience ever!! Then we had to meet with the finance person, who tried to up sell everything. Extended warranties, rust packages, anti-theft packages and the list goes on.We began by saying that we wanted none of this, just the bare bone price for a first time buyer! The price of the car when we saw our first deal was incorrect. It was $4,000 higher!! He was good in saying we would get the internet price, but we should have brought in a coupon showing the price on line. I did not see anywhere on their site that you had to bring in a copy of the price they were listing it for?!. (So, bring a copy of the price you saw on line). After the price was adjusted, we still had other add ins on the document. So you must check everything before signing the paper work! Lastly, as we were leaving, this financial person made a rude comment about how glad he was that I did not punch him in the face, but instead beat him up verbally during our exchanges. Well.....a bit unprofessional?!! And, it was not a verbal beat up, it was us looking out for our own pocketbook, and not letting something slide through in the paper work!! Everything was WONDERFUL from the sales person Kevin, the facility, and the process, except for this person in their finance department! Would have given this dealership an A+, EXCEPT for the man running the numbers!!!

Bruce

21 de abr. de 2016

Matt and Greg were great helping us look at the Navigator we test drove and purchased. Nick made it quick and easy to get the numbers drawn up for purchase. Will recommend people here in the future.

Mohamad

28 de mar. de 2016

I contacted this dealer within live chat for more than 3 times but never called me back! Finally I called them to get there for a test drive, suddenly they increased the car price that I was interested in for 600$!!

DebiAnn

1 de mar. de 2016

Frank Abbott with the salesman I dealt with and he was very professional and very knowledgeable he showed me a few vehicles and explained everything about each one he help me pick out the perfect truck when it comes time to purchase another vehicle I will be going to the perfect salesman Frank Abbott thank you for your help

Bob

1 de mar. de 2016

Went to dealership looking for a good price used vehicle dealt with Frank walked away with my new car very happy.

Eric

1 de mar. de 2016

Was looking for a newer car and was able to walk out with a new car and very satisfied...

Josh

1 de mar. de 2016

It was a cold day but it turned great when I was able to walk out with my new car!!!!

Kyle

1 de mar. de 2016

Tony was very personable wasnt pushy or your typical salesmen. Did an awesome job listening to my needs and wants and didnt try to change my thought.

Lorenzo

1 de mar. de 2016

I had the best time with my salesman I would reccomend to anyone...

Jaime not thrilled with service

27 de feb. de 2016

I have a car I bought at crazycheapcars. They never told me how much my vehicle cost. I found out when I got my payment pack. Also, I was promised a manual for my car, as it didn't come with one, and promised a cover for the over light and 2 years later still have neither of these. I will never buy through this dealer again.

"kb"

27 de dic. de 2015

We found a good car at a fair price until the papers had to be signed. The finance manager acts like your best friend and tries to add on thousands to the price with dealer fees and protection plans.

Kathy

1 de nov. de 2015

Dealt with Frank he was very helpful and made sure I didn't leave till I was satisfied. Frank was very considerate and made this experience easy and fast!

Mike

27 de oct. de 2015

If you go there expect to be there for awhile though there salesman are very helpful. You will have to sit around while they dig out the car you want from their over crowded lot. But the real fun begins at finance this is where you should really watch out. They try to jack up the price of the car by billing you for unnecessary things like undercoating, thief protection and a bunch of other thing So Beware

jeepsaharagirl

19 de oct. de 2015

I purchased a Lincoln MKX at Crazy Cheap cars in September..here it is almost the end of October and the part they were supposed to get to fix my Lincoln is apparently still not in!!! I've called and text my salesman and tried every approach to get this car fixed...even taking a day off work to sit in the showroom for two hours only to be told they ordered the wrong part...then when I had to call them back to see what the hold up was...I was told they had to order the part??? You ordered the part..got the wrong one..why didn't you order the correct one right away?? This is the third vehicle my family or myself has purchased from them and you'd think they'd want to keep a customer happy..apparently not. Customer service is what brings a customer back. The service here is horrific and at this point I'd tell everyone NOT to buy a vehicle from here if this is how a customer is treated. Extremely angry at this point..and car still not fixed!!! :((

Diana

7 de oct. de 2015

Great People. Brien, Frank and Ryan are all wonderful. I never felt pressured to buy anything that was out of my specifications. They even searched for a car for me and got me exactly what I was looking for. I really like this place and will definitely buy from them again when I am ready for a new car! Thank you guys!!!!

Disappointed in Batavia

14 de sep. de 2015

Thanks for all the promises to call us back in "15 minutes" and NEVER fulfilling your promise. Such a three week headache...save your time and shop elsewhere.

Bob

13 de sep. de 2015

I went there to buy a 2010 f150..All seemed good at first went for a test drive vehicle seemed ok. I had a few minor item i wanted to be fixed. i talked to the sales rep. all was going well told me they would get me financed at they delt with my bank. After what seem like forever they told me they couldn't do it at my bank and i told them they were wrong. because they wanted me to go a different way. I called my bank and over the phone i got the loan at a cheep rate so i called them back and made them an offer like it say you can on the web site but they refused said they don't deal. ( i only asked for 1,000 lower) The price is what it is marked and i would not find a cheaper price.. But i did i drove 250 miles found a better truck same year and no rust for $4,000 cheaper .i keep checking there site and they still have the truck i was going to buy..oh and yeah i forgot the place i got mine from has sold 2 more vehicles to my family. i wonder how that price is working for them.

The Yankee Ticket Guy

22 de jul. de 2015

These people never got back to and it has been over 4 weeks ago that I reached out to them. The lady I spoke with was nice, but, the young man working the phones there was not very kind and he was acting a bit too big for his britches. It would probably be best to avoid speaking with these people on the phone and just show up and speak with them in person perhaps/maybe. Best wishes and much success with these people. Their prices on the Internet seem reasonable, but, it may be a different story once you get down there and start negotiations, etc...

concerened buyer

29 de may. de 2015

I'm a single mom of three kids. I've been looking around for quite some time for a decent deal on a used car. I found one that I really, really wanted (Mazda3) and went in to look at it. I had to have my mom (who is on oxygen) bring me in. Instead of letting me look at it and test it out they showed me an entirely different car $2000 out of my price range. I told them from the beginning what I could afford. So I took the care for a drive, I actually liked it and decided that I could finagle my finances a bit to be able to afford it. I was going to use my own Credit Union to finance it because my rates would be cheaper. Gave them the fax number to my loan officer and gave them two days before calling her to ask what my payments would be. She never received the fax so I called them. They informed me that they had sold the car three hours after walking off of the lot and "Am I still interested in the Mazda?" Said no thanks and they proceeded to call me almost everyday for two weeks asking me about the car I was initially interested in. Thank goodness I didn't buy it. I'll continue looking.

Frustrated Buyer

15 de abr. de 2015

PICTURES!!! PICTURES!!! PICTURES!!! Since you obviously cannot rely upon the sales staff or sales manager to actually warn you that the vehicle is in less than fair condition (and that's generous) even though it is only 2 years old, you must ask for good quality pictures and for pictures of ANY interior/exterior defects. The pictures available seemed to support the vehicle write-up which stated "... the superb condition of this vehicle ..." but after seeing the vehicle in person, that statement is a blatant lie. With multiple scratches through the top coat into the primer on both sides of the vehicle (not clearly visible in the posted pictures), a large dent in the passenger rear (which is easy to mistake as a shadow in the picture), missing front valence items, a chunk of paint missing from the driver rear panel that already had rust forming, loose front inner fenders, other loose body panels and more, this vehicle was certainly in no condition to come close to meeting a "superb" description . To make matters worse, there was no indication during any point in the multiple conversations that the vehicle was less than advertised EVEN after the sales associate knew that I would be traveling over 600 miles to see the vehicle. I guess "100% Customer Satisfaction is our #1 Goal." is only a catch phrase slogan to draw in customers. I was so disgusted that I wouldn't even open the doors to look in the vehicle and honestly, would be afraid to do so for fear of how many additional horrors would be lurking inside. After speaking with the sales associate and his manager, it was obvious that there was absolutely nothing they would be willing to do to even try to make the vehicle salable whether through price negotiations, repair negotiations or other avenues. If customer satisfaction were such an important goal ("#1 Goal", in fact), wouldn't a courteous associate offer some small compensation for the inconvenience? A $20 gas card? Anything? After all, it's not every day that someone drives all night to buy a vehicle over 600 miles away. I guess that after being in sales myself, a small gesture of acknowledgment/apology only seems appropriate in order to try to save some shred of integrity. Well, here's hoping that the next person makes smarter up front choices than I did. #1 Don't flatly trust all the positive review's; #2 Request PICTURES!!!!; #3 Be ready to truly "get what you pay for"

nkdiney

12 de abr. de 2015

my experience at crazy cheap cars was awesome my sales rep was Brian Toye he was very tentative and excellent with providing everything he said he would. he still is very eager to assists me with any needs that i might have.

wardell wood

5 de abr. de 2015

One of the best car buying experiences that I've had...Ryan Woodard was wonderful in his assistance...I'd buy from them again.

Julia Velazquez

4 de ene. de 2015

I cannot be more pleased with , Nick, John, And Jose for the attention that they had with me and my husband, it was a very nice experience to buy a car there, the staff very helpful, and a very nice attitude. Very appreciated we will be recomending people to your dealer for shure .thank you very much Julia Velazquez and Pedro

J Nelson

7 de oct. de 2014

Fun, had no pressure of buying, and was filled in on every detail. Mark and Jon did a great job.

Brandon

1 de oct. de 2014

Brien and Nick did a great job and the service was great as well

T Williams

1 de oct. de 2014

Very happy with purchase Mike Ruck was easy to work with.

J Nelson

22 de sep. de 2014

Mark and Jon were very helpful and made everything clear and understandable.

H Harris

10 de sep. de 2014

Your selection is impressive. I believe you might have something for everyone's used car price range. Good work- keep it up

Ford 2014

1 de jul. de 2014

Sticker Price was 11,700 with all warranties taken off; in the end I paid 15,480. They charged me for a warranty I signed not to get. They have not refunded me and it has been 4 weeks. I call every day and am promised it will be in the mail in the morning. The Finance guy David kept me there from 10 am until 3 pm. When i was signing paperwork he covered papers up and just had me sign thinking I bought the car for a lot less. Over all Worst experience I have ever had. I would NEVER recommend this dealer. I am selling my car the day I get the title in the mail.

Guy124

4 de jun. de 2014

THEY SCAM YOU THEN WRITE A REVIEW USING YOUR EMAIL...I WOULD STAY CLEAR OF THIS PLACE.

Buffalo NY

8 de abr. de 2014

THIS PLACE IS A JOKE. THEIR PRICES WILL FOOL YOU, BY THE TIME THEIR DONE ADDING BS ON, YOUR BACK UP AND OVER ALL THE OTHER REAL CAR DEALERSHIP PRICES. THEY HAVE HORRIBLE CUSTOMER SERVICE. THEY WILL NOT CALL YOU BACK WHEN YOU CALL ABOUT GETTING YOUR CAR FIXED. MY CAR HAS BEEN IN THERE EVERY MONTH FOR OVER A YEAR AND HALF. I TEST DROVE TO OTHER VEHICES AND A TIRE FELL OFF ONE, THE OTHER SOUNDED LIKE IT HAD A KNOCKING IN THE ENGINE. WORST CUSTOMER SERVICE AND SERVICE ON THE MECHANICAL END WAS JUST AS BAD. STAY AWAY!!!!!!!!!!!

Chris F.

8 de abr. de 2014

Worst customer service I've ever had to deal with. I could write a book on what I've gone through. We call my car "The Demon" .... Nothing but lemons at the dealership. They just buy them at auctions and throw them on the lot for sale.

evelyn

31 de mar. de 2014

Thanks to Ian a great person to deal with very understanding on what I was looking for in a car

Brent

19 de feb. de 2014

DON'T GO TO CRAZY CHEAP CARS!!! EXTREMELY upset. Yesterday I went there and made a CASH offer to buy a car. After some haggling the sales manager accepted my offer, SHOOK MY HAND in agreement, and told me his sales rep would start the paper work. I asked if he needed my payment at that time and he said no "we can take care of that later" so I left feeling great about my new purchase and waited for the call he was supposed to make to me that afternoon. No call was made and when I called back the morning he said they sold it to someone else who would finance for the full amount. YOU SHOOK MY HAND and then sold it out from under me! Way to tarnish the sterling reputation of the used car salesmen. I hope at least a few people read this and think again about dealing with this dishonorable dealership.

Steve

2 de feb. de 2014

We looked at a used vehicle at Crazycheapcars. We were somewhat interested but continued to look elsewhere to try and find a better deal. The salesman CONTACTED US weeks later and offered us a deal. We agreed and said we would buy the vehicle. This was on Thursday. We are 2 hours away and Dave told us it would not be ready the next day because it needed a couple of parts to pass inspection. We said we would arrive at 11:00 am on Monday. My wife even joked that we would have a crazy 4 year old in tow. He agreed to have it all ready so we could get out of there. Dave sent my wife a text on Saturday saying that they sold the vehicle to someone else. I was not sure how this could be because we agreed to purchase it. I called Dave and he said that since we did not put a deposit down, he could not hold the car..... WHAT?? We offered to come in the next day and pay for it but we were told not to come because it would not be ready. We were never told that a deposit was needed or they would sell it to someone else. The salesman also tried to make it sound like it was our fault.... I have emails and texts to corroborate the whole story including a message from him that says we will wrap this up on Monday or Tuesday. Beware.... they really do live up to the stereotypical salesmen. There are other vehicles out there, it is just irritating when you have to make arrangements with children and jobs to pick up a vehicle that is not ready because of the dealer... and they sell it out from under you.

Mariah

31 de ene. de 2014

Dave is simply the best! Honest with me on every aspect of the car buying process. Very low pressure to buy the car. Made my first time buying a car simply and easy. I got the best deal in the nearest 3 states on a 2012 Cruze. I would reccomend CrazyCheapCars.com to everyone. I will definitely buy here again.

Mike

21 de ene. de 2014

Walked in and found what I wanted. Had great service, and got an excellent price.

Busymom12

18 de ene. de 2014

Was very unhappy with the quality of the car that I test drove.

JJ14

13 de ago. de 2013

I recently visited this dealership and thought I had found a great, honest dealership. Not the case. I was matched with a car I really wanted. They had me come back after the weekend and assured me that with my trade, they could get me the same payment amount I was currently paying. I drive all the way back up again, an hour drive, and they have me drive the car again, only to tell me when I get back that my payment will be double with this one, and they want three grand down, on top of my trade! They lied to get me there and thought they could persuade me into all of those things. They also offered a very low amount for my trade. What they say isn't the truth, so beware.

Regret, never again!

4 de jul. de 2013

Nice in the beginning but if it seems too easy and like eveythings going your way its too good to be true! Thats only what they want you to think! They especially take advantage of people who travel to buy their vehicles! Lots of hidden fees! It seems cheaper at first but it will cost you more than other dealerships! Beware! Please do yourself a favor and don't buy from these con artists!

Jessica

1 de jul. de 2013

The customer service was HORRIBLE! My husband called to see if they would take an offer on a van we seen and they said yes they would, it was too late to take the venture up that night so we left the next morning and drove 2.5 hours with our 4 kids. When we got there the guy (manager) my husband talked to wasn't there and neither was the saleslady. They wouldn't drop down to the price they said they would and they were extremely rude. I wish the price wasn't what we needed to be in cause we would not have bought from there. They seemed mad cause we wanted to go thru our personal bank and not thru them or one of there banks. We asked them to send the paperwork to the bank and when we contacted the bank in the morning to go get the money they still hadn't faxed it over, my husband had to call them again to have it done. We drove another 2.5 there and when we got there with the check they only put the van in my husbands name and then also asked him to pay for extra things that weren't on the paperwork for the loan for the bank. Just a HORRIBLE experience in buying a vehicle all together. Never going back!!

Benaroundtheblock

9 de may. de 2013

Bought a car from them a while ago. They have great prices, but you have to be careful. they add in the profits on the back end with extras like "theft deterrant" and "roadside assistance". They are predatory towards novice/inexperienced dealers. All salesmen are friendly, so don't get taken in by that - they are motivated by money (just like everyone else).

Regret

4 de may. de 2013

Everyone is nice and caring at first, and then they act like jerk after you sign the contract and don't care about you anymore. Jordon is probably the only nice and honest person there. The price may seem really cheap, but i can tell you there is a lot of drama and hidden fees behind the door. The price is just too good to be true. I suggest you avoiding this place and try other honest dealer. I feel people who work there come to write all the positive reviews. Don't shop at this place at all. You will just feel regret.

michael a kramer

25 de abr. de 2013

called ahead talked to sandra told her was intrested in 2005 dodge daytona she asked if i was fianancing told her no would be paying cash she informed me they would discount truck drove over 1.5 hours to get there drove truck liked it dave pairso then tells mr if i fianance ruck could save me some money i tell him no i would be paying cash he tells me no discount on truck at all not even100 he said they need informe there operators this before making people drive in and force there bank loan on them

CAPTCUPCAKE

12 de mar. de 2013

I HAVE HAD MY ESCAPE A YEAR NOW AND I'M STILL VERY HAPPY WITH IT. THEY WERE GREAT TO DEAL WITH . GAVE ME A GREAT PRICE ON THE ESCAPE AND GAVE ME WHAT I WANTED FOR MY TRADE.I NEEDED SERVICE AND THEY FIX IT FOR FREE. I WOULD BUY FROM THEM AGAIN AND TELL MY FRIENDS TO BUY FROM THEM.

pliers 156

11 de mar. de 2013

Con artists from start to finish.....shop elsewhere.

jimbo

8 de dic. de 2012

After I bought my car I took it Back for an alignment and electical problem..electical never got fixed and they made the alignment worse..Had it redone at my expense and they are ignoring me on reimbursement Plus they lost my extra set of keys..And dont even return my calls about any of it..My friend never got his referral check..never got any paperwork on anything..Very Shady..I would never buy from them again

batavia

23 de oct. de 2012

Handled poorly.I asked the manager to work with me on the price of the car (grand prix) told me no way - the price is the price - well I looked today 4 days after I spoke with them and the car now is listed for 1000.00 less-what a joke!!They lost out on a sale. I loved the car would have bought that day!

Nick sabosa

4 de oct. de 2012

this dealer is terrible. the sale person has a bad attitude. I was trying to see if they could work the price out with me and they just hung up. worst shopping experience!

DCassel

24 de jul. de 2012

Very good customer service. I would recommend this place to every one I know, that wants to get a car.

Doreene

24 de jul. de 2012

Very good customer service. I would recommend this place to every one I know that wants to buy a car (vehicle)

Mile R

31 de may. de 2012

Out MF standing, continue with this formula, id recommend them.

JimcheriY

15 de may. de 2012

Very helpful, courteous and efficent all the way around.

Jcooley

26 de abr. de 2012

Everyone at the dealership was very nice and the atmosphere was relaxing. Great service and good vehicles.

SK460

13 de abr. de 2012

Went to look at a car for $9200 dollars. Dealer would not discuss price at all. Only wanted to know what I wanted my monthly payments to be. I don't buy cars that way. When I finally got a price out of him--there were a lot of hidden costs I had never heard of before. Loved the car but had to walk away because of the dealer not the lack of interest in the car...Just be very careful with this dealer.

Good neighbor

2 de abr. de 2012

This place has some good prices, but it is a shady dealership. Don't plan on trading a car in- unless your ready to give it away. Interest rates are terrible- they must not have good rapport with banks. Salesman lied about the numbers - told me they would pay a little more for trade in and jacked price up on the car behind closed doors. Most uncomfortable dealership I have ever been to!

mburek

27 de mar. de 2012

Greg did a very good job. He answered everything I asked for

jackieCi

27 de mar. de 2012

I'm happy about my purchased and experience, good pricing and very honest

JMAjr

27 de mar. de 2012

Honest salesman!!! everything was great and answered all my questions

CynCarnine

27 de mar. de 2012

Good dealership and honest salesman, great experience.