timdavies

4 de nov. de 2016

VERY HAPPY DEALING WITH STAFF. They were helpful going over options for my needs This is my third lease and I plan on coming back for number four in the future

rzbedy

4 de nov. de 2016

Had a rather unpleasant experience with this dealership in the past related to monies they forgot to send to Hyundai finance. The present experience is OK.

maremanski

3 de nov. de 2016

My wife and I were treated very well at the dealership. We had difficult financial circumstances. Aaron was very helpful and worked hard for us to get a good deal.

cmamorose16

3 de nov. de 2016

This dealership went above and beyond anything I expected. Tried to help figure out different ways for me to get a car, and overall great employees at this dealership. Would recommend going to them to everyone and will be in the future, great job employee this wonderful dealers hyundai!

stevens2841

29 de oct. de 2016

This dealership is great to work with. There was a young lady that was wonderful in greeting me (sorry I don't know her name), but I mentioned her to our salesperson) he will know who she is. She is wonderful! and was always assisting us.

Medina_Client

24 de oct. de 2016

We went to Crestmont at the beginning of our car search just to learn about Hyundai and the current product types. We were greeted by Joe Pelto who made himself available, was very patient with our questions and never aggressive. We stopped by the dealership many times late and/or unannounced and with Joe's assistance, finally decided upon a gently used car. Joe was extremely helpful also in the closing and delivery process -making sure everything was clear with no surprises. The car we selected needed a last minute alignment and brake repair which the Service department handled promptly and without question. Everyone at the dealership displayed an interest to ensure our complete satisfaction.

linda.herron

21 de oct. de 2016

Bought a Santa Fe and everything was great from the test drive to the financing to the sales rep spending time explaining all the extra features. Would highly recommend them to all my friends and family.

solocomp12

20 de oct. de 2016

Thank you to everyone at Cresmont Hyundai that helped us get a great car lease. We are pleased with Cresmont and will keep coming back.

mark61

20 de oct. de 2016

My Santa Fe is great, Mark Crowe was great to work with. It's the second car I bought from Crestmont and will probably return for my next car

ziegler.michele

13 de oct. de 2016

I had a very pleasant experience working with Jay at Crestmont Hyundai. I would refer family and friends to him as a salesperson and also to this dealership.

newmanseh

12 de oct. de 2016

The dealership people were great. The people that called me from another part of Crestmont were okay but evaded my questions aout pricing from AAA and Costco and tru-car. I ended up going to another dealer to get pricing over the phone. That pricing was higher than what Crestmont presented.

tomkidd

9 de oct. de 2016

Was met promptly at the front door at the pre-schedulked time. I was allocated a salesman who had both a witty and very professional attitude and spent some time detailing my particular needs. After discussing colors I was taken to their lot to view colors of in stock vehicles and the car I chose for test drive was then brought to the front while we started detail price discussions on trade-in value and lease options. Everything proceeded smoothly and the sales manager came over to introduce himself and then went to prepare an offer which was duly presently presented showing all the details discussed and the "bottom line" out the door pricing. I consider myself to be very well informed as to how leasing deals are constructed! The offer being considered fair I accepted and was the taken by the financial manager to his office to complete the paperwork. The salesman then spent some time with me showing and giving instructions on the various features of the car which were new to me and even paired my smartphone and the Andoir app. so thet the GPS was alive for my return journey. All in all was a very satisfactory experience.

mollyther

3 de oct. de 2016

He was awesome!! Very friendly and went above and beyond to sell me this car. He even stayed after close the one day to further explain things to me. He also filled my tank up and helped clean the car before it was given to me!

tmayher302

1 de oct. de 2016

Professional and very knowledgeable in their product line all facets of the dealership is excellent have many times refered friends and family to check out Hyundi and Crestmont

teresa.christino

29 de sep. de 2016

Awesome people. Well worth the drive. Very friendly and not pushy. Have Hyundai dealers closer to me but better pricing there and more comfortable atmosphere.

robinolshavsky

23 de sep. de 2016

My experience was nothing short of wonderful. No pressure and feel Mark worked to get me I the right car for the right price. I will return.

pato3545

23 de sep. de 2016

The entire process of my buying experience with Crestmont Hyudaui was great from the salesman Jay Valentine to the finance mgr.I will return to this dealership in the future

tjgaiser

22 de sep. de 2016

Great experience. Mark was awesome! Don't have anything else to say. It was Labor Day. Was here longer than hoped. Thank you very much !!

hl0

20 de sep. de 2016

I received texts from Brittney to come in to trade in my 2013 Sonata SE for a 2016 Sonata SE for the same and possibly lower payment. My payment went up $20/month and I lost my heated seats. Adam finally leveled with me that the dealership didn't have any 2016 Sonata SEs and a call to another dealership confirmed the same thing about inventory for these vehicles. I feel like this was bait and switch advertising and Joe really never owned up to the fact that he didn't have any 2016 Sonata SEs. He just kept saying this was the best fit for us. I was very clear that price was my concern but I don't think he was hearing me. I wish I had walked away because I am not happy to have leased a new vehicle under these circumstances but Joe was good and put on the pressure and I caved. This is the fifth Hyundai we've leased from Crestmont in five years. My husband's lease is coming up and we'll go to another dealership when it's time to replace it. We've had great experiences with Crestmont in the past, but this experience changed our impression.

tustin247

20 de sep. de 2016

Crestmont Hyundai is a great dealership. Every time I go there it is a good experience. This is my 2nd car I bought from them. I will be back again.

kt.viola

16 de sep. de 2016

We had been shopping at several dealerships & Crestmont excelled beyond expectations. Not only do I love my new Santa Fe, but I also love my payment & hassle free purchasing!!

missjilliansara

16 de sep. de 2016

I enjoy my Hyundai Elantra. I however do not enjoy the process of buying a car. Also I am now having issues with my two accounts, My old lease and my new lease. I called a couple days ago to get it sorted out but I haven't heard back from anyone yet. Basically my old lease is saying I owe 1,000+ dollars for something and I am not sure why considering I purchased a protection plan at the beginning of my lease that clears me from any dents and dings.. Either way the issue isn't figured out yet and Ive almost had my new car for a month now.

vauna.streeper

10 de sep. de 2016

Mark was excellent and helped me with all my questions and needs. The transaction went very smooth and I didn't have to sit for hours in the dealership. I had a pleasant experience and I would purchase from them again.

jkocikparma

10 de sep. de 2016

My husband and I had been looking at different SUV's and had gone to various dealerships. We then went to Crestmount Hyundai. I work as a public servant and I was very impressed with Brintey Brown. She was very professional, friendly and answered all our questions regarding the Santa Fe Sport. Our test drive of the vechicle was fun and very informative. We chose to buy the Santa Fe Sport and I love it.

jordynparker8871

9 de sep. de 2016

Everyone was very helpful. This was my first time leasing a vehicle and I did not feel rushed. Very accommodating and kind. Would definitely recommend this dealership!

kimandal

8 de sep. de 2016

I love my new Hyundai Tucson! My salesman, Jay Valentine was awesome! He showed me the way around my new vehicle, inside and out. I would imagine that anyone that deals with him would have a great experience in buying a new or used vehicle. He definitely knows what he is doing! Crestmont Hyundai rocks!

borza1730

8 de sep. de 2016

Everyone at the dealership came together to get us the exact car we wanted for the exact price we needed. It was honestly one of those times where initially you're thinking this is going way too well and you're waiting for the other shoe to drop so to speak. Great thing was though that never happened. They truly made the whole car buying experience one that you would want to have every time you buy a car. I highly recommend going to Crestmont Hyundai and just talking to someone. It'll be worth your time.

h.centorbi

8 de sep. de 2016

Thanks for your help and meeting the needs I requested. It was a great experience and will be recommending the dealership to friends and family.

zedee2336

1 de sep. de 2016

Brittany was an amazing sales person and the service was wonderful. The car is perfect for me. And I love the color, and new features so much.

kevinbracy39

30 de ago. de 2016

Mark is professional,friendly and overall knowledge of the vehicles is refreshing . Mark took the time to explain all of the features of the car to me and asked if I had any questions before I left.

ravin.4565

29 de ago. de 2016

from top to bottom the dealer pleased me and met all my needs and then some .i would refer other people to crestmont and miss brown .

daviddelong

27 de ago. de 2016

Overall the experience was very satisfying. All the employees that helped me were all smiles and none forced anything on me and let me decide what my best purchase was for myself. Left there with a smile and an awesome new car :)

billdocjr

23 de ago. de 2016

Great job by Crestmont Hyundai. It is my second car purchased from Crestmont. I went in for service on my 2016 Hyundai and Mark Crow approached me and asked if he could help me. I did not intend to by a new car that day, but Mark made me feel very comfortable and I traded in my 2011 Cadillac for a new 2017 Sante Fae unltimate.

Jbeach3

20 de ago. de 2016

Excellent dealer and salesperson. Joe spent all the time we needed to make a good decision and get a great deal. He has a good personality and works hard to earn the business. Highly recommended.

tfresh1819

19 de ago. de 2016

Amazing, so friendly and kind and talked through all the options that would be perfect for me ! I will deffinately be coming back. Car was exactly what I expected.

drew6352

19 de ago. de 2016

I knew what a wanted. Max made sure I saw every 2017 Sante Fe Sport AWD on the lot. Pretty much straight and to the point.

A Norris

17 de ago. de 2016

I came across a truck online at Crestmont that fit into the price range I was looking for. I called the dealer to discuss some of the pictures and what might be wrong with the truck. In one of the pictures it looked like there was a hole in the truck bed that was not listed. The sales lady that I talked to would not answer my basic questions about the truck including the possibility of a hole in the bed. She became very pushy about setting up a time to test drive it and then we could talk about what was wrong with it. Several times in the days following she text me to see when I could come to the dealer to look at it and find out the answers to my questions. I live an hour away and want to know certain things when shopping for a vehicle before spending an entire day going from dealer to dealer. If they can not even offer the basic customer service with simply questions over the phone I would not drive and waste my time. I also did not like how pushy she was in the following the days after I called.

dhohenadel

11 de ago. de 2016

I really enjoyed buying my new Elantra, Mark was a pleasure to work with and very knowledgeable. He was very professional and established an excellent rapport with me and my wife.

kaesplin

11 de ago. de 2016

Overall, we had a very pleasant experience. Mike, the sales rep was extremely friendly and helpful. He made the whole experience much easier. Thank you all so much! My daughter loves her car!

louisn88

11 de ago. de 2016

Had a great experience. Look forward to returning to Creatmont at the end of my lease. The service was fantastic and the car is everything I wanted.

xdonglex

11 de ago. de 2016

Everything from the moment I walked in to the moment I drove out with a new car was pretty great. Everything worked out and I now have a great new vehicle to get me around town!

etceterawhatever0

10 de ago. de 2016

My overall experience at Crestmont was excellent. My salesman spent a great amount of time insuring that I tried out all my vehicle options, understood my financing options, and ultimately that I left with the perfect vehicle.

gary77

6 de ago. de 2016

Completely satisfied with car's performance. Only minor disappointment was the car was delivered from another dealership approx. 120 miles away from Crestmont, so I expected approx. 150 miles or so on the odometer but was surprised to see 820 miles.

jshoemaker5

6 de ago. de 2016

Marc was a great salesman and Crestmont has always been a pleasure to deal with. Marc took a good deal of time to find just the right vehicle, the right color and all the features we were looking for. He explained the vehicles operation to us and made my wife feel very comfortable with its operation. I will recommend Marc Crow and Crestmont Hyundai to all my family and friends.

jimlovejoy

31 de jul. de 2016

I worked directly with Joe Yun on the purchase of my car. It was a please tell experience looking for the right car and model to fit my personal needs. He was very professional person.

zarthur51

30 de jul. de 2016

I came in not sure what I could get cause had nevegative equity and they didn't care and took care of me like I was everyone else and did what they could to get me a car and the best car

loren_platano

23 de jul. de 2016

All the staff was great and fair. I was in and out quickly and treated well. I would recommend this dealership to anyone in the market for a vehicle. Everyone was great. Very happy

klattimore6

22 de jul. de 2016

Great service and great price on car. Loving the car. The employees were very helpful and very responsive to my needs and wants. We got me in the right car and the price is right.

dshankleton

6 de jul. de 2016

Great personality, very knowledgeable, easy to work with, and accommodating. I will definitely be returning to the dealership when my lease is up to lease another Genesis.

rmoteleski

6 de jul. de 2016

I like Crestmont for the service department and the sales staff. Every time I come there they make sure all my needs and concerns are addressed. I just bought my third car from them and could not be happier.

weeds123

5 de jul. de 2016

everyone was very professional and knowledgable. everything was explained properly and dealership went out of their way regarding customer service and information. i will continue to be part of the Hyundai family due to this dealerships salesmanship

belle340

30 de jun. de 2016

I had my previous lease through Crestmont Hyundai and came back to them when the lease was near end. I worked with Jason Hawkins and told him exactly what the monthly lease amount I could work with would need to be and would also need to include extra mileage and the wear & tear package. Jason crunched the numbers and was straight up with what my choices would be for what I was looking for. He made the process very smooth and easy. Adam in Finance did a great job of explaining everything and then Mark Brobst went over the cars features with me. I was super nervous going in and everyone made this process super easy and comfortable. Thank you for the great experience.

leokirkner

28 de jun. de 2016

I do not wish to further discuss this ' I do not wish to further discuss this. I do not wish to further discuss this anymore

zachaz

28 de jun. de 2016

Great car sales professional! Very knowledgable & accommodating I would highly recommend him to anyone! My son bought s car from him last year and he was great with him too!!

hannah6469

26 de jun. de 2016

Mark was very helpful with my buying process glad I had him as my salesman,was expecting a bad day at dealership, it was nothing like that

liucunbo

23 de jun. de 2016

The purchase process is kind of smooth, which of course depends on how much you know about the price and discounts. That I guess would apply to any dealership visit. Arriving at the final price didn't take long - we only haggled on the price for a couple times. The finance process was a little glitch as the guy first offered me a way high interest rate. Overall it's good experience. I like the car for it's LCD screen and Apple carplay (and Android auto play which I haven't used yet).

jjlaird

23 de jun. de 2016

Sales group was great! From the time I came in until the time I signed the elastic form I felt very comfortable. I had to rush out to go to bible study so the group made sure the respected my time

psasarak

22 de jun. de 2016

I would highly recommend purchasing a vehicle from this dealership. All aspects of buying my Santa Fe Sport were handled in a professional, friendly and honest manner.

jagurnick14

22 de jun. de 2016

Cresmont was very adamant in making sure I got the exact car I wanted that best fits my needs for the best price possible. Both Joe Yun and the manager mark were extremely helpful, pleasant, and professional.

jkatct

22 de jun. de 2016

I leased two Hyundai elantras for my daughters. I had previously leased the same. I never had a problem with any until today. The check engine came on in one of them and the part has to be shipped from California. The dealership is giving us a loaner car because we have not even put gas in it yet.

seidelm

18 de jun. de 2016

Awesome job by the staff and service department. They gave me fair prices on my 3 trades as well as a great lease option price. They found my car quickly and it met all of my needs. I am still waiting on my checks for the trades and the old vehicle warranty but that should be handled soon.

nuckolsmce7

16 de jun. de 2016

Traded in a Hyundai with 52K miles, did not need a new car but could not pass up the rebate, return customer loyalty incentive and the double military benefit for Memorial Day Weekend. Also received a fair trade in value and reduced my monthly payment to boot. Best vehicle purchase experience To date.

kaz4rus

16 de jun. de 2016

We have purchased many, many cars. Working with Joe was a top notch experience. From beginning to end Joe was professional, knowledgeable, and worked hard to find us the car that fit our needs. We looked at a variety of vehicles, colors, and packages. In the end, we found the perfect fit for us. Joe was very knowledgeable about the Hyundai Santa Fe. He knew the vehicle inside and out. We would definitely recommend friends and family to come see Joe for their new car needs.

loripennell

14 de jun. de 2016

Worked directly with Joe Yun on the purchase of my car. He was very professional and it was a good experience. I would return to Crestmont Hyundai.

ken44149

11 de jun. de 2016

Explained everything need with no pressure. Kept in close contact until I was completely satisfied. Search local dealers to find the car I wanted. A really nice guy to work with.

plrn53

11 de jun. de 2016

Felt well informed. The buy/lease promo suited my need. The great warranties make me feel confident in the product. Our salesperson Michael was most accommodating.

dseyranian

9 de jun. de 2016

I couldn't have been happier with my experience at Crestmont. I love my new Elantra and had a great sales person who really took the time to answer my questions and make me feel comfortable with my decision. I will recommend Crestmont Hyundai and Mark Bevington to anyone interested in looking for a new car.

DrewK03

8 de jun. de 2016

Micheal Miller was extremely helpful and not pushy at all. He was kind and knowledgeable of all the cars there. He worked with me to get an awesome deal that I could afford. I would refer anyone wanting a new car to work with Mike.

ecarpen

6 de jun. de 2016

I had been thinking about a Hyundai for a while now. Had done research on line, gone to the auto show etc. We walked into Crestmont to look at the Sonata's and were really pleased with them. As usual, we were not planning on purchasing that day, but they made it real easy. No games, straight forward. They offed me the Kelly Blue on my car and went from there. Ended up staying an hour after closing to finish up and never felt rushed. In fact, we offered to come back on Sunday and finish everything up. Would recommend them to anyone looking for a Hyundai.

bobpennell

29 de may. de 2016

Joe Yun was excellent to work with. I would recommend this dealership to all my friends and family. I finally found a dealership I like.

rayudov

26 de may. de 2016

Most training by all the folks from Crestmont , went okay! Again, would be better if you had a better way of explaining all the new equipment, and setting up correctly, in and around the new vehicle! Overall, all the guys we worked with, did very well.

Norbert Nowak

23 de may. de 2016

It was a very pleasant purchase because of Mike Miller's helpful and professional manner.I purchased a Tucson with the equipment I wanted and I'm very satisfied. and thank you again.

lindalouski

20 de may. de 2016

Worked directly with Joe Yun on the purchase of my car. Pleasant experience looking for the right car and model to fit my needs. Professional engagement.

rochelle.thuener

20 de may. de 2016

Love my new Genesis! I look for reasons to drive it. Better than my Lexus or my BMW. I will definitely recommend the Genesis and the dealership to friends/family.

dwhite0

19 de may. de 2016

This dealership really has it all going on... In less than two hours I test drove, was given three different car options, went over what I wanted and what I needed, only twice did "they" have to discuss, gave me what I expected for my trade-in, kept within my budget and I was driving home in my 2017 Santa Fe. No headache, no pressure, no anger! Crestmont Hyundai is my new car place to go!!!

dhal88

13 de may. de 2016

I purchased my last three cars from Crestmont (all three being Sonatas) because I like the car and the Crestmont dealership. They do a great job.

cindyglass27

9 de may. de 2016

Leased my Hyundi Elantra 2 weeks ago, and couldn't be more pleased. It is a great car, good gas Mileage, and at a reasonable price. Mark Crow and the people at Crestmont Hyundai did not high pressure me and gave me the kind of service you would hope to get from everyone. I would highly Recommend you at least look there before you decide on your next car!

jamm1020

5 de may. de 2016

I was very satisfied with the salespeople that handled the turnover of my vehicles -- from turning in a purchased 2014 Azera Hyundai to a leasing a 2016 Sonata Hyundai. It went very smoothly and very satisfactorily.

kkoegle

5 de may. de 2016

This is my third lease of a Hyundai Sonata. The 2016 model was much improved and had many new options. the drive is quieter and smoother. So far, I really like this vehicle.

robin.haszyc

30 de abr. de 2016

Everything went very smooth, the only thing that I would of changed is I wanted a red Santa Fe and they could not find one with the options I wanted.

pcampbell5

28 de abr. de 2016

We went there looking for a car for my daughter. They were able to get us in the car we wanted with the payment we needed.... They were professional and courteous to my husband and I in trying to meet our needs! I am very happy with our purchase for my daughter!

Maria E.

25 de abr. de 2016

I was highly satisfied with Cresmont Hyundai from beginning to end of my car buying experience with them. From the internet sales team reaching out to me in regards to my inquiry to Jason Hawkins the manager who kindly ordered the car I specifically wanted and took the time to send me a photo of the car once it arrived. The following day when I arrived at the dealership I was pleasantly greeted by Max (Manuel Galang) and from there the whole experience was perfect. Thank you Max and Michael Miller for the wonderful experience at the dealership! You guys are awesome! I will definitely be telling friends and family about Crestmont Hyundai as a go to for their next vehicle.

DFisher868

25 de abr. de 2016

Generally my wife and myself HATE car buying and the "process" that comes with it. Not this time, Michael Miller was professional, honest and a pleasure to deal work with in this process.

Eileen0204

18 de abr. de 2016

After driving my old car for 8 years, I decided it was time to trade in for something more reliable. I found Crestmont online, and I'm very happy I did! All the staff were friendly, and our salesperson, Mike, definitely made sure my partner and I were comfortable, and that we had a great experience. We test drove two cars, and it was clear that Mike had extensive knowledge of the all the vehicles on the lot. In the end, I drove off the lot in my new (to me) car, at the price I wanted, with no regrets! Mike even took the time to make sure my partner and I had our phones connected through bluetooth, and that I was confident in how to use all the bells and whistles this new car has.

craig_dski

17 de abr. de 2016

The salesman and manager were extremely helpful and understanding of what I wanted and needed out of the vehicles I purchased. I could not have asked for a better group of individuals to deal with. They meat all expectations too making car buying easy.

Paul Humenik

14 de abr. de 2016

Very professional and great staff from sales to service. And love the free car washes I have purchased five cars from crestmont .will buy again . Every friendly and helpful. Great job keep up the great work

tomfrazier158

12 de abr. de 2016

The people I dealt with were professional and found the car I wanted with no hassles. I do not live in the area of the dealership so I probably will service the car at a Hyundai dealership closer to my home. I traveled out of my area because Crestmont offered a much better overall deal.

ramone44

12 de abr. de 2016

If you want an excellent car buying experience Crestmont Hyundai is the place to go for your next car. The service is also the best we have found. The free car washes are a nice bonus too.

kelaug72

12 de abr. de 2016

I did not feel rushed to make a decision. I drove three different vehicles. The process was very smooth. From the salesman to finance my expectations were exceeded!

fkindl

12 de abr. de 2016

Joe Yun was our salesperson and did an excellent job answering our questions and helping us find exactly what we wanted. I hope to work with him on my next car.

Kgrant1

9 de abr. de 2016

Went to Crest month after a horrible experience at another Hyundai dealer. It was like a night and day experience. Mike Miller knew the vehicle inside and out, taking the time to ensure all our questions were answered. Because of their attention we purchased our vehicle here even though it is over an hour from us. The vehicle we wanted was found at another dealership and we were able to leave Crest month the very same in our new car. Highly recommend them.

bmynes70

7 de abr. de 2016

I felt very relaxed about my purchase. i spent two hours getting my truck from chevy, this only took an hour.. great process...i heard about crestmont through my brother in law and he said i would be happy with the service and he was right.. thank you...only wish you had trucks

cwoelfel

5 de abr. de 2016

I just can't say enough about the great service and wonderful attention I received. I knew my credit wasn't the best, but the team was respectful, courteous, and thorough. Just a fantastic buying experience. We'll be doing business for a long time.

mtcolosimo

31 de mar. de 2016

This is the 3rd car I have purchased from Crestmont Hyundai. Bob Robinson has been the consummate salesman. I will continue to refer him to friends and family!

sgardner1967

29 de mar. de 2016

Had a great experience leasing my sante fe which had everything to do with the salesperson Max. Very knowledgeable and easy to deal with. He knew the product he was selling. Any questions he would get right back to you on and it was a no pressure atmosphere! !

Agnag

29 de mar. de 2016

I had a great experience, salesman Michael Miller and manager Jason Hawkins are awesome. They did everything they could to make my experience with my first Hyundai amazing.

garyc5482

28 de mar. de 2016

We went to Crestmont mainly to see the 2 colors of the Tucson that were not available in our area. Because of our strong interest in the Tucson we took the next step on getting pricing. All went well and we came hon]me with the new vehicle.

caheller

28 de mar. de 2016

VERY GOOD DEALERSHIP TO DEAL WITH. THE CUSTOMER SERVICE WAS ABOVE STANDARD. THE SALESPERSON I DEALT WITH WAS VERY KNOWLEDGEABLE ABOUT THE CARS HE SELLS. THE SALES MANAGE WAS VERY FRIENDLY AND THE CREDIT MANAGE WENT OVER EVERYTHING THAT NEEDED TO BE COVERED ABOUT THE FINANCING.

Shannon

25 de mar. de 2016

1.0 star rating 3/25/2016 I took my car to the service department to replace a faulty back up camera monitor and a clock that didn't keep accurate time. Crestmont replaced it but badly scratched the air bag button and the trim around the monitor. They told me is wasn't bad and they would order the trim piece. I called to make sure they ordered the button too but was told they did not look at the damage. I had to take photos for them to order the airbag button. When they replaced both parts they chewed up my dashboard and marred the new monitor trim. They made another appointment telling me they would replace the dashboard and trim piece. They gave me a loaner car and kept my vehicle for a day and a half. When I returned they told me they took the car to a detailer instead because my parts were not available and they spray painted the trim a flat gray when it is a shiny silver that does not match the interior of my car trim and they tried to smooth the chewed up dashboard which looks horrible. Now they told me they would order the new dashboard and trim and call me the next day and two days have gone by and nothing has been done to get the damage fixed that they have done to my car. All they have done is make it worse. They are not experienced to do this type of repair and they continue to waste my time and not tell the truth. I wish I had never taken my car there or trusted them with my repair. I have filed a complaint with Hyundai Customer Service and I am waiting for the problem to be resolved

Shannon S

25 de mar. de 2016

1.0 star rating 3/25/2016 I took my car to the service department to replace a faulty back up camera monitor and a clock that didn't keep accurate time. Crestmont replaced it but badly scratched the air bag button and the trim around the monitor. They told me is wasn't bad and they would order the trim piece. I called to make sure they ordered the button too but was told they did not look at the damage. I had to take photos for them to order the airbag button. When they replaced both parts they chewed up my dashboard and marred the new monitor trim. They made another appointment telling me they would replace the dashboard and trim piece. They gave me a loaner car and kept my vehicle for a day and a half. When I returned they told me they took the car to a detailer instead because my parts were not available and they spray painted the trim a flat gray when it is a shiny silver that does not match the interior of my car trim and they tried to smooth the chewed up dashboard which looks horrible. Now they told me they would order the new dashboard and trim and call me the next day and two days have gone by and nothing has been done to get the damage fixed that they have done to my car. All they have done is make it worse. They are not experienced to do this type of repair and they continue to waste my time and not tell the truth. I wish I had never taken my car there or trusted them with my repair. I have filed a complaint with Hyundai Customer Service and I am waiting for the problem to be resolved

Beth

23 de mar. de 2016

I would recommend Crestmont Hyundai to anyone looking for a new car. Our salesman, Mike, was very helpful. He sat down with us to learn exactly what our needs and budget were before showing us anything. Based on our feedback, he selected the perfect car for us...we ended up leasing it that day. Mike and the rest of the team made us feel like customers...not just another sale.

davidskubon

22 de mar. de 2016

I actually put my review in the comment section. I have had many cars in my life and I use to hate going through the process,but now you guys have won me over thankyou.

Brett73

21 de mar. de 2016

I have purchased my last two cars from Crestmont, but based on my last visit to them, they will not see me back. I was treated fine up until I asked for a higher model of Sonata than they wanted to sell me. Then, the salesman got extremely defensive when we wouldn't test drive the car. He immediately brought over the manager to try to double team tactic. Just a really negative experience. I was always treated well there in the past, but maybe the turnover and the two men I dealt with was the only downers of the dealership.

johnbchocolate

18 de mar. de 2016

This was my first time purchasing a car. The staff was extremely friendly and helpful with the process. They helped me figure out pricing and payments and gave me an indepth overview of my car. I will be back to buy my next car from them in the future as this was a very pleasant experience.

sgilchrist1964

18 de mar. de 2016

I had a great experience and love my Hyundai, Mike is a great salesman to work with! The dealership was extremely busy but they stayed late so we could get a deal done. I was happy with my deal!

shereebozic

17 de mar. de 2016

Liked the car. Was willing to give me what I wanted. Worked with my price range. Family like atmosphere. Showed me options I could work with. Felt that I was treated fairly and well. Left with the car that I initially wanted.

ljonesagn

11 de mar. de 2016

My wife and I both got identically equipped 2016 Genesis 3.8 AWD sedan at the same time. We were greeted by an excellent sales representative as we strolled the lot just looking at colors. We found everyone at the dealership wonderful to work with...no pressure and great followup after we picked up the cars.

denisepokorny

4 de mar. de 2016

Like I said earlier in survey very satisfied over the years and we keep coming back because of the good service and quality of cars and warranty make the choice easy.

mppark91

4 de mar. de 2016

Worked directly with Joe Yun on the purchase of my car. Pleasant experience looking for the right car and model to fit my needs. Professional engagement.

HART-STEVE

18 de feb. de 2016

We went there to look at a late model used car and left with a brand new car for nearly the same amount of money. They worked with us to find rebates and incentives as well a searching for independent financing that we could not believe was available.

CCIATTI21386

16 de feb. de 2016

This was my very first new car! I'm so pleased with our experience. We were pretty sure walking in what we were looking for in a vehicle. It was great to be able to narrow it down and choose the one that fit our needs best! Everyone that we interacted with was very pleasant and professional. Very happy and love our new cars!

PAULETTEROMITO

9 de feb. de 2016

I think this was the first car purchase that we felt we were not taken advantage of. They put our needs first and listened to our needs

ALEXISHUNTZ

5 de feb. de 2016

Jay worked with me to find my next car that was in my budget and features I wanted. He wasn't pushy like other dealerships have been. I will be going back to Jay for my future car purchases.

BOOBOOPOO15

5 de feb. de 2016

Crestmont Hyundai was fair and my salesperson Megan was great. They located a vehicle from another dealership for me-the exact vehicle I wanted, which was awesome so I didn't have to travel out of town to buy the car. I love my new Santa Fe. Good price, easy to work with, nice people.

DMBS4

3 de feb. de 2016

I had an enjoyable experience working with Crestmont Hyundai and am happy with my purchase. Dealer staff was very professional, curteous, and personable. Thank you!

KEVIN S

24 de ene. de 2016

I would highly suggest that you get a pre-purchase inspection on any used car you are thinking about buying. My wife was talked out of it and we got burned. .-- -BE WARNED DONT BUY A CAR FROM CRESTMONT

NICHOLAS.GALIOTO

22 de ene. de 2016

We thoroughly enjoyed working with Nolan. They have a great selection of cars. We are so happy with the quality and price that we got on our Sonata. Thanks for everything!!

MASNY

14 de ene. de 2016

Everybody at dealership was very helpful and knowledgable with the product line. Was impressed with Genesis after being presented with product that I did not have much awareness about.

DANIELLEMELTON

12 de ene. de 2016

I was able to walk out the dealership with a vehicle I love. Everyone was so friendly and pleasant and Max the sales person was awesome.

JEDIKNIGHT1957

10 de ene. de 2016

We found the perfect vehicle for our needs at a price we could afford. The staff was helpful and friendly and assisted us through the process with care and attention. We were shown the cool features of the car and left Crestmont feeling like we made the right choice. Thanks, Nick

GOYALION

9 de ene. de 2016

This was the quickest, easiest car buying experience I have ever had. I fully recommend this dealership to anyone looking for a Hyundai. Thank you.

Jay E. Linder

4 de ene. de 2016

Like I previously stated, It was the best experience of all the new vehicles I purchased through out my lifetime. The best thing was there was no high pressure to buy a new car.

SCHANGERI

31 de dic. de 2015

Everyone I talked to was friendly and helpful. Sales person was awesome, personable, engaging and didn't try to upsell me on anything. Finance person explained everything but didn't try to sell me on anything I wasn't prepared to buy. They worked with me and got me a payment I could handle on I car I love.

JZBOZIENJR

29 de dic. de 2015

Outstanding staff. I would recommend this dealership. I have not used the service department yet so I have no idea on how good the service department is.

SHAWN_PIZZOL

23 de dic. de 2015

Awesome place to buy a car ask for Megan!Very upfront and friendly!Very honest! Nit aggressive ! Very easy to talk to makes you feel at eas buying a car!

DIAMONDDJ

2 de dic. de 2015

6th car from them and will go back again. Each time I visit is a pleasure and would recommend to anyone looking for a fair deal and friendly service.

ChelseaS

2 de dic. de 2015

I got a lease through this company. They made several promises about what I would be billed and then I got over $600 is extra bills. Then the Finance dept did not return any of my many calls to try and figure out these excess charges. I will never to business with this company again

Chelsea S

2 de dic. de 2015

Salesman made promises about what costs I would have and then I got billed over $600 in extra charges. Finance dept never returned any of my SEVERAL calls to try and clear up these incorrect bills. I will never to business with this facility again.

JUSTIN.M.LAMBERT

30 de nov. de 2015

I had an excellent car buying experience. the salesman bob was knowledgeable and friendly. i would highly recommend this dealership to my friends and family.

WJW777

28 de nov. de 2015

They were truthful honest and all around fair with how they treated me They took time with me. Showed me cars I might like . What I liked most was that there was no pressure. I felt after I left dealership we were friends

Santa Fe Shopper

19 de nov. de 2015

Our salesperson, Nolan was very knowledgeable about the entire product line and explained every feature of the models we are considering. He was also able to explain the benefits of each feature compared to competitive offerings. He spent time with us and did not pressure us to make a decision before we were ready. We went back and purchased.

JOHNDEBBIEONDO

18 de nov. de 2015

Very nice staff (talked to several) & it was a pleasure to buy our new car from this dealership. Joe was great to work with as well!

Manganatyahoo

18 de nov. de 2015

I bought my certified pre owned Santa fe sport at the end of September. I did not want to buy a new car, but prevailing circumstances forced me to. Everything about this experience was top notch. Everyone employed there is professional and absolutely caters to your needs. I took my brother there five weeks later and he bought a car as well. Kudos to the whole staff for making spending money so enjoyable! Will not buy anywhere else in the future.

BRADPETRELLA87

17 de nov. de 2015

An amazing salesman-Nolan Caruso. Who knew every aspect of the vehicles in his inventory. He supplied the details and support to make an educated decision for this now owner of 2 Hyundai' . A consummate professional!

MARYCIPOLLA1955

14 de nov. de 2015

They were grilled hot dogs if we wanted the football game was on it was a good experience this is the second car I leased in the past two years

PHILSHANNAMORTON

9 de nov. de 2015

very professional. didn't take long. was able to get me financed. had great tasting hot cocoa. which was a plus because I don't drink coffee.

CLAUDIABR76

5 de nov. de 2015

The best car buying experience! Everyone involved with this transaction went above and beyond to make this a great experience. We'll be excited to refer this dealership to family and friends - Specially our salesman Max Galang!

EB10529

2 de nov. de 2015

I wish I lived closer to the dealership so that I could take my beautiful new Elantra to get it serviced by Crestmont, but it's too far. Everyone there went above and beyond making sure that my husband and I were completely happy with our buying experience! I very much appreciate Bob, Tom and Joe's work ethic and commitment to their customers! I am one VERY HAPPY Birthday lady!

KUKLANJ

26 de oct. de 2015

I've always been treated fairly by the salesmen at Crestmont. They have a great inventory and worked to find the right vehicle for us.We've been satisfied with all three vehicles from Hyundai, 2011 Sonata, 2013 Azera and our new lease, 2016 SantaFe.They offer the best bang for the buck.

TWMVEL

22 de oct. de 2015

Sales staff and service personnel treated me with the utmost respect, went over and above to make me feel like family! This is my first Hyundia purchase and it was very easy. Thank You

LESSANTAL

20 de oct. de 2015

Great job. No pressure from the salesman. They were very friendly. I will go there for my next vehicle. I would recommend this dealership to my friends

KEVINPIERSON

12 de oct. de 2015

I have owned five Hyundai vehicles. I currently own four. I'm happy with the quality and reliability of the Hyundai vehicles. I Have three closer Hyundai dealerships closer to me, but I drive to Crestmont for the vehicle knowledge, sales service, and honesty. I have bought my last two Hyundai's from Crestmont Hyundai and I have been happy with the sales, negotiation process, and finance process. I only wish they were closer to me for service.

DFLEGAL10

11 de oct. de 2015

I really enjoyed my car buying experience from Crestmont Hyundai. Everyone was very friendly and I never felt pressured to purchase a car. They were very friendly in negotiations and I received a great price on my 2015 Sonata. I definitely recommend this dealership to others.

CARHART1952

10 de oct. de 2015

Best car buying experience that I ever had. Ever! Professional, friendly, totally honest, which is very important to me. The price was reasonable. This dealership is exceptional.

NEILMARKEY

9 de oct. de 2015

Max was as helpful as could possibly be. Incredibly knowledgeable about the vehicle and very aware of any concerns I may have had. He took the time to show me everything about the car and helped with all the presets. He was never pushy or made me feel pressure. Truly a remarkable experience. He also followed up twice to make sure everything was ok and that I was enjoying my new ride.

BCOCHRAN0

9 de oct. de 2015

My third Hyundai, second from Crestmont. Elantra gets great milage and is one of the best values in its class.All routine maintenance has been done at the dealership, always friendly, efficient and convenient hours.

GEORGEGREY

8 de oct. de 2015

The salesman took care of our needs and was very professional .He spent extra time going over the electronics and helped us program everything that would of took us forever to do ourself.Very pleased with everyone at the dealership.

RSS368

8 de oct. de 2015

I loved my 2014 Veloster that had only 4000K miles on it but after taking mine in for an oil change and seeing the matte blue 2016 rally edition in the show room I really wanted that so that's what I did. I did see it on line the day before and wanted to look at it anyway if there were any at this location and luckily there was.

IVYGAILSTUBBS

1 de oct. de 2015

I think this experience has been by far the most exciting and amazing! The staff at Crestmont is wonderful. I will be back in just a matter of time

RLANCE001

29 de sep. de 2015

Great customer service and deal. Treated with respect and thoroughly answered all my questions. They had car ready for test drive as I had called ahead and picked out the SUV I was interested in so my wife and I could take it for a test drive right before closing. The finance manager also explained the deal and obtained a great finance rate. I'll recommend this to my friends and return when I'm in the market again. This is my third Hyundai and they are great vehicles.

HKPPN11

29 de sep. de 2015

An excellent car buying experience! The staff were friendly and helpful, and I greatly appreciated being able to get my new car on a Sunday. I'm looking forward to dealing with this dealership in the future.

TRYANNMURDOCK

24 de sep. de 2015

The worst experience I've ever had in purchasing a new car. The finance person made a number of huge mistakes and the dealership made no attempt to honestly accept the responsibility.

TERRI0

24 de sep. de 2015

Third vehicle in 3 years lease/buy from Crestmont Hyundai is strong testimony in itself on our experience. Good people offering exceptional cars at affordable prices. Looking forward to dealing with Crestmont in May 2016 for another car.

JUDYANSWERS

21 de sep. de 2015

Crestmont Hyundai knows how to make potential customers feel welcome and works as a team to take the stress out if the car buying experience.

MFELBERBW

18 de sep. de 2015

Great service and professional staff. I had purchased my previous SantaFe at Crestmont Hyundai and I have been pleased with the service and sales people at the dealership.

STEREO0

15 de sep. de 2015

Best experience we have ever had buying a car. Salesman and service department were great. Loved the first Elantra we had so wanted to check out the new Elantras and decided to buy. Felt the survey was too long just to say we had a great experience.

CBMB44739

11 de sep. de 2015

I had a very good idea of what car i wanted and conveyed this to the staff. they made arrangements for me to test drive two vehicles even though one was not at their location. after the test drive i made my choice and negotiations and paper work went as planned. the staff did not try to pressure me to purchase 'extras' and could not have been more professional.

KENEVANS417

10 de sep. de 2015

Great dealer. Great product. 3rd new Hyundai purchased from Crestmont. We will be back. Sales and service hustle to make a good deal for everyone.

SHANNON.J.GM

10 de sep. de 2015

We really liked all the staff we met there, including the guy who appraised the car (who I can't remember his name). As a woman, I felt treated respectfully, which has been hard to find shopping for cars. The finance guy was great too (can't remember his name either).

MBADOVICK

8 de sep. de 2015

No pressure sales, good trade in value, Good selection of new cars, convenient dealership hours. Easy financing with no pressure to sell added items or warrenties.

MRBILL1031

8 de sep. de 2015

The car was delivered to my home which was quite a distance away from the dealership. Operation of the car explained well for me. Overall excellent experience in car buying.

ZPYMOM

7 de sep. de 2015

I recently purchased a 2016 Sante Fe Sport. It was a very nice experience! Jay and the team weren't pushy. They were friendly but not overwhelming. It was very pleasant working with Finance (I believe his name was Kevin). I would highly recommend Crestmont and Jay Valentine! I will definitely send friends and relatives and be back for service.

RELLIOTT0

6 de sep. de 2015

Happy I went- got exactly what I wanted in a friendly environment Would recommend to others to visit and buy from this dealership. Thank you

IXQUINONES

6 de sep. de 2015

Thanks for the great job you did on my purchase. I am very pleased with the way I was treated. I hope to continue to work together.

ROYLEERAY

5 de sep. de 2015

Excellent Dealership And services this is my third car purchase as well as many services experienced at Crestmont Brunswick and the experiences have always been above par

WAS427

27 de ago. de 2015

This dealer went out of their way to earn my business,I got my best price over the phone on both my trade in and the vehicle I purchased,I simply drove over from out of state dropped my trade in and drove away in my new car. They bested every price I got locally to earn my business.

N. Hale

24 de ago. de 2015

I purchased my 2009 Hyundai Sonata and was told it was certified preowned by Sales and finance that was why I paid more for a car with 10 year 100,000 mile warranty. So my oil pan is rotting out a long with the whole bottom of the car and I bring it in for my warranty for a $200 fix . I drop it off, get back to work 20 min later it's not covered . I was at first confuse as the car is within its warranty. I said it was a mistake its certified . Well folks the service man that inspected the car did the wrong inspection so it's not certified preowned and Hyundai won't even fix it under the good faith effort either so I said park it I'll be their for the car . I arrived to find out that they lost my dam keys , and I had to find them . I loved Hyundai to this point now , I'll Never buy another product from this company misleading , and poor customer service .

Tracie Potantus

21 de ago. de 2015

I purchased a Sonata at Crestmont in 2011 and when I didn't get the deal I wanted at another dealership, I faxed Jason Hawkins the offer I was given. I explained that they wouldn't even work with me on the Limited that I wanted. Told Jason what I wanted and the payment I was looking for. Within a half hour, Jason called me back with the EXACT car at the EXACT payment I wanted. This was the easiest transaction I have ever had. When I got to the Dealership, I worked with Nolan Caruso and the level of service I received was One of a Kind!! I will refer people to them every chance I get. And I will also steer people away from the Dealership in Elyria that I originally went to. I should have known to just go to Crestmont in the beginning.

trieg33

19 de ago. de 2015

We purchased a new Santa Fe from Crestmont after receiving quotes from three separate dealers. Their quote was very competitive and the experience was low pressure. Unlike another dealer, they honored their quoted internet price. Jared and Bob were extremely helpful in finding the vehicle we wanted and executed a dealer trade to get it in a few days. Overall this was a positive and painless experience.

YEZBAK

10 de ago. de 2015

When I purchased my Sonata everyone was such a pleasure to deal with. Will highly recommend the dealership and the sales staff. I love my new car!

disappointedagain

7 de ago. de 2015

I received a notice from Hyundai regarding a free undercoating available to extend the undercarriage of our Elantra. I made an appointment at Crestmont and considering the bad experience purchasing the car, should have gone elsewhere. While waiting for job to be completed I was told by the female in service I needed a new drive train belt which would be $580. Really, we were leaving on vacation in 3 days but now have decided we have to cancel. I declined the service, mostly because I was in shock, but was unprepared for how rude she became after saying "no". Finally got my car back and drove 45 minutes to my home where when I got out black undercoating was all over the lower 10" of the sides and doors. I called Crestmont to ask if it would come off and was told to bring car back and they would look at it. I drove out there waited over an hour, drove 45 minutes home and you want me to drive back?? In service mgr defense, he got on phone and offered to send someone out to my house. I took pictures and have decided to attempt removing it myself, whole experience was a repeat of when i purchased car...accepted monthly payment next day came to pick it up and sorry have to increase your payment, i said no and found out later instead they added another year to my loan. STAY AWAY!!

CASSY6234

4 de ago. de 2015

They were very honest and nice. They went over my price my payments and warranties, they really care for there customers. One thing I did notice they were not pushy.

27HOOP

2 de ago. de 2015

Jay Valentine again met our car buying needs. As the owner of a 2012 Tuscon I was already very interested in a new 2015 Tuscon. Jay and the financial staff were able to accomplish that working within our budget parameters. We will definitely be back to see Jay when it is time to select a new vehicle.

ALEXAMM722

29 de jul. de 2015

I will be back after my lease is up in 3 years for a new car!! I love my Elentra so far! I've had it for almost 2 weeks now.

DGRAMS71

28 de jul. de 2015

Very professional service and very comfortable with the transaction. Several family members made purchases from this dealership and the word of a positive atmosphere was right on the mark.

Kim Garner

28 de jul. de 2015

I recently purchased a used Hyundai mini van from another dealer. It was sold to me, to my dismay, needing brakes, a new oil pan, valve gasket covers and a tranny fluid flush and fill. I called around and Crestmont Hyundai was the best price. I took it in and received a call later that day stating that they had more bad news. The oil in the engine was like tar. I would be lucky to get another 10,000 miles out of it. They refused to waste my money by continuing repairs. I was only responsible for the new oil pan. I really appreciate their honesty and saving me 750.00. Then I had to call the dealer I bought it from...then the fun REALLY began. Crestmont even took photos of the nasty pan/oil and gave me the old pan. Everyone was VERY friendly, helpful and honest. I can't say the same for the "other" dealership. I would definitely consider buying a car from them down the road. I will also use them for service on my replacement car.

SANDEEPIN

21 de jul. de 2015

Great Dealership and Great staff. Received wonderful car buying experience from this dealership.I definitely recommend this dealership to others who are interested in purchasing in new Hyundai.

Vic

19 de jul. de 2015

I purchased a used auto last week, and would like to thank Bob Toth and his staff for making the experience of purchasing a used car the best one I have ever had. Bob's manner and his staff's professionalism including the financial and service staff made the purchase smooth and efficient, not long and time consuming. I will definitely recommend Crestmont to friends and family

LIU

16 de jul. de 2015

After being called by another local dealer, I visited it but found that the dealer was trying to cheat on us on the trade-in value of my old car (I know the trade-in value already from the blue book) by almost 50%. So when Crestmont Hyundai called me, I initially hesitated. To my surprise, they honored the blue-book value as I requested, honored the certificate price I found on the Internet for the new car, and also attempted to please me with financial terms.

MKUSTRA88

14 de jul. de 2015

Our salesman was very knowledgeable about the Santa Fe. He was also not high pressure, but fair and honest. I would definitely buy another car from him. The finance director was not high pressure and helped with understanding the finance part of purchasing our car. The salesmen went out of their way to find a car in the color we wanted. We appreciate their efforts.

SCOTTRAYMOND14

14 de jul. de 2015

i tell all my friends and family to go to Crestmont. It is always a great experience. I plan to return for my next car.

JJEFFI

13 de jul. de 2015

I leased a 2015 Sonata in June of 2015. I was hesitant to lease a vehicle because I never leased before. Our Salesman Max was very great on explaining the differences between leasing and purchasing. My wife and I had a great experience at Crestmont Hyundai. My in-laws were also impressed, they purchased a new car and leased another. I have already recommended Crestmont to friends and family. When the time comes to get another vehicle, my first stop will be Crestmont.

BUCKEYENELL

12 de jul. de 2015

I'm looking forward to this first-time experience in my new Elantra! With enough money down to make easy monthly payments, I can enjoy a nearly carefree car experience.

MADMADIAS

10 de jul. de 2015

Service manager was very professional and is looking into what the issue may be as the GPS unit is updated, but still giving false readings for speed limit.

RANIA_HANNOUSH23

7 de jul. de 2015

By far the best car experience I have ever had. Best staff, great atmosphere, and great deals. I couldn't be happier with my decision on choosing this dealership.

JEN.REIGHARD

2 de jul. de 2015

Great staff who answered our questions quickly and honestly. No hassles. Friendly staff. Great price and great car. Would highly recommend Crestmont to anyone! Drove 2 hours and would do it again!

MISSRICARA

2 de jul. de 2015

I had a wonderful experience when I purchased my 2015 Hyundai Sonata. I will definitely do business with Crestmont Hyundai again. Max and Tom are great!

Medina OH

24 de may. de 2015

We planned on turning in our lease and trading in our 2nd vehicle to lease 2 new vehicles. They are charging us for tires that have 30000 miles and offered over 1000 less than the bottom end of blue book on the trade in. Bob Robinson called non stop daily pestering about the lease being up and was very pushy about steering us towards a specific vehicle that we weren't interested in. Sales staff was rude to my spouse. There is no such thing as customer loyalty at Crestmont. There is no such thing as professionalism. Unless you're willing to pay the inflated sticker price for a piece of junk, shop somewhere else. Hyundais are cheap and awful in the snow, sleet, slush even with snow tires.

Kelly S

2 de feb. de 2015

My Salesman is Bob Robinson. My Dealer is Crestmont Hyundai in Brunswick, Ohio My Crestmont cars purchased have been two new cars and one used car over the past 5 years. My experience has been Exceptional. Love my Hyundai's (one in 2009 and one in 2013) AND the service department at Crestmont who takes exceptional care of them. Also bought a used car for a relative who has had the same good Crestmont experience. I completely TRUST Bob Robinson to give me the best deal, and teach me everything I need to know about my purchase. 100% satisfaction... Highly recommend

Barb

28 de nov. de 2014

It was definately time for a newer car. I did some research online with the various different sites and called Crestmont Hyundai. I spoke with Joe Yun and he listened carefully to what I had to say about need and want. We made arrangements for my visit to the dealership after a few converstaions and no sooner did I test drive, I purchased! Joe was a complete gentleman. I had an experience from another dealership days before that because I was a woman! Joe understood my needs as well as desires. He put me in the perfect car for me! Doing a lot of traveling, I need space and comfort! I will definately use Joe personally again, and that will be soon as my son is in the market for a car now!!

jzut03

24 de oct. de 2014

purchased a new Sonata and the finance guy talked me into signing up to extended coverage because he said I could think about it and cancel within I believe 72 hours or so and they would just take it off the total, no muss no fuss. Well, I canceled the morning of the next business day, and was told they already sent the paperwork in, so it would take over a month to get a refund (rather than simply taking it off the total being financed). After I did get my check from Hyundai, it was shorted $80. I visited Crestmont several times to get the rest of my money refunded, but they said "they don't have to do that" so I never did get that money back.

Rick

20 de ago. de 2014

Mark the internet manager followed up on my interest in a vehicle from this dealer, he was very kind not pushy and respectful, I did purchase a Dodge Caravan from another dealership, I would consider purchasing another vehicle from this dealership in the future.

Tony

17 de jul. de 2014

I was shopping for 2007 Ford Edge 75000 miles, Sales rep. Victor was helpful over the phone until I got there and found out the car was not as described, Was not cleaned when Victor told it will be cleaned, brakes felt funny and he said they checked they're good. ok! I opened the hood and saw this white stuff on the battery, I'm like your service guys checked on this? the report had leak engine oil as failed, transmission oil failed and other things. he answer was most important now is getting you approved...huh what? there credit report showed 126 point less then a report i got 2 days ago from Ford dealer ship plus i'm paying almost 35% down cash. After pointing all this stuff out...he was glad I'm leaving...didn't bother asking if I want another car or anything else he can do for me. I went to few other dealership and they were top notch and very helpful. I don't recommend them because they don't seem to care about you...they seem to want make quick cash with least amount of work.

unhappy

27 de abr. de 2014

Our salesman mike was very rude! He did not want to deal with us at all. I assume because it was close to closing time. When we left after a two hour drive and being there for maybe 25 minutes, he couldn't even offer as much as a hand shake. I've never dealt with someone so rude and unwilling to deal ever in my life. That's a driver I'll never make again. Mike, I think its time to retire or get a job that's not with the pubkic !

daveambrose

6 de abr. de 2014

Due to some unforeseen circumstances in my life, I've had to purchase two cars in the past two months for my family and I'm so incredibly happy I chose Crestmont Hyundai for my car buying experience. Gary and Jim were amazing to work with and not only found me the perfect cars, but got me the best price I could find anywhere. Tell all your friends in Northeast Ohio to stop by Crestmont Hyundai today!

jfhstud

31 de mar. de 2014

I went there to check out a used car and was not even expecting to buy it just curious....but I ended up buying the vehicle and loved it and still do. I was taken care of all through the process completely.I recommend them to everyone now. Joe Harvey

zpack

15 de feb. de 2014

Carl Reese (salesman) was professional and helpful. He went above and beyond in matching a vehicle to my needs. Tom Schrader (financing manager) is shady. He tacked on a $750 warranty without asking or explaining, and, when I objected, he lied stating it would lower my financing rate. Then, he tried to convince me a sign a blank contract! Piece of advice, be cautious and look over your contract carefully and don't trust Tom.

Austin S

21 de nov. de 2013

Vinny was very knowledgeable, helpful and directive towards helping me get my Hyundai!

Tom

3 de nov. de 2013

I highly recommend the great staff at Crestmont Hyundai. I bought a new 2013 Hyundai Accent from Victor. When they say no pressure, no tricks they do mean it. Victor was so great that he even went out to buy me a fruit punch so I had something to drink. Highly impressed that the finance department had all of the paperwork ready for me to sign, and they got me out of the dealership in a record 1 hour! Really! One of the best car buying experiences I have even had.

A1edition

5 de ago. de 2013

My wife and I live in Michigan. After doing all our research and deciding which car to buy, we settled on a 2011 Hyundai Santa Fe Limited. After searching the net, we found a perfect car located at Crestmont outside of Cleveland. After checking with the dealership we put a deposit down on the vehicle on a Friday with the intention of going down to pick up the car the following weekend. When I called the dealership the following Monday to get all the details hammered out, we were financing though our credit union and they required a dealer purchase order, imagine our surprise when we were told the owner of the dealership sold the vehicle to a "buddy" the day AFTER we put down our deposit. However, as sorry as they were, surprise again, they had another similar vehicle with double the mileage, if we were interested. I've done two car deals over the internet before, never having this type of incident occur. Although the manager of the dealership later called to apologize, I would be very, very careful if you ever consider doing business with this company.

a1edition

5 de ago. de 2013

My wife and I live in Michigan. After doing all our research and deciding which car to buy, we settled on a 2011 Hyundai Santa Fe Limited. After searching the net, we found a perfect car located at Crestmont outside of Cleveland. After checking with the dealership we put a deposit down on the vehicle on a Friday with the intention of going down to pick up the car the following weekend. When I called the dealership the following Monday to get all the details hammered out, we were financing though our credit union and they required a dealer purchase order, imagine our surprise when we were told the owner of the dealership sold the vehicle to a "buddy" the day AFTER we put down our deposit.However, as sorry as they were, surprise again, they had another similar vehicle with double the mileage, if we were interested.I've done two car deals over the internet before, never having this type of incident occur.Although the manager of the dealership later called to apologize, I would be very, very careful if you ever consider doing business with this company.

Swipesy

20 de may. de 2013

I have acquired 6 vehicles from the Crestmont Auto Group over the past 14 years including 2 Santa Fe's from Crestmont Hyundai from Bob Robinson in the past 3 years. Mr. Robinson is the most professional sales associate I have dealt with in 50 years of acquiring autos. He is caring, knowledegable, patient and truly wants his customers to be pleased with their vehicle and buying experience. Mark Embly, the Sales Manager, went up and beyond what I consider normal to locate the vehicle I wanted and priced it right. Crestmont Hyundai also has an excellent service department staffed with knowledgeable people. Each time I leave the dealership, either after acquiring a vehicle or having my vehicle serviced, I feel that I have been treated with respect and charged a fair price for the vehicle and service. I drive 90 miles roundtrip from home just to do business with Crestmont Hyundai.

VICTORIA J. VALLANT

1 de may. de 2013

OUR EXPERIENCE WAS PLEASURABLE FROM THE BEGINNING AND BEYOND. OUR ORIGINAL INTENT WAS TO PURCHASE A SONATA WHICH WAS A LITTLE OUT OF OUR PRICE RANGE. WE TEST DROVE SEVERAL NEW MODELS AND ALMOST SETTLED ON A 2008 SANTA FE. JAY VALENTINE WAS OUR SALES ASSOCIATE, WAS VERY PROFESSIONAL CONCERNED THAT WE WOULD BE ABLE TO OBTAIN A VEHICLE TO MATCH OUR NEEDS. JAY, ALONG WITH GENERAL MANAGER, MARK EMBLY CRUNCHED THE NUMBERS AND CAME UP WITH A DEAL WE COULDN'T REFUSE. FOR THE SAME AMOUNT OF MONEY, WE WERE ABLE TO LEASE (OUR FIRST EVER) NEW 2013 ELANTRA GT. IT WAS A NO BRAINER. NEW VS. USED FOR THE SAME COST. WHAT A DEAL! DURING THE COURSE OF THE DAY WE ENCOUNTERED SEVERAL OTHER SALES ASSOCIATES: "THE REAL MACOY", PATRICK AND PETE, WHO WERE ALL VERY PERSONABLE AND HELPFUL TO US, AS WELL AS JAY. WORD GOT OUT THAT WE WERE CELEBRATING OUR 50TH WEDDING ANNIVERSARY ON SATURDAY, APRIL 27TH. WE WERE ALSO INTRODUCED TO AND ENGAGED IN CONVERSATION WITH THE OWNER, MR. PARK. THE FINANCE DEPARTMENT TOOK THEIR TIME TO EXPLAIN THOROUGHLY WHAT WE NEEDED TO KNOW ABOUT LEASING A CAR. BELIEVE ME WE HAD A MILLION QUESTIONS! OUR GREATEST SURPRISE CAME THE NEXT DAY WHEN WE RECEIVED A FLOWER DELIVERY TO OUR HOME OF 50 LONG STEMMED RED ROSES, CONGRATULATING US ON OUR 50 YEARS OF MARRAIGE. THEY TOOK OUR BREATH AWAY! TOTALLY SPECTACULAR AND UNEXPECTED! WE WERE JUST BLOWN AWAY BY SUCH AN AWESOME JESTURE! WE ARE MORE THAN PLEASED WITH OUR ELANTRA GT. IT'S SUITS OUR NEEDS COMPLETELY AND CRESTMONT MADE IT AFFORDABLE FOR US TO HAVE THE FIRST BRAND NEW CAR WE'VE HAD SINCE 1962. IT WAS A WONDERFUL EXPERIENCE WORKING WITH THEM AND WOULDN'T HESITATE TO RECOMMEND THEM TO ANYONE.

nickpoulos

26 de ene. de 2013

My wife and I visited the dealership to pick up from service my Hyundai Accent. While waiting Jason Hawkins showed some of the new models. To make a long story short we ended up purchasing a new 2013 Tuscon and trading in my wife's 2006 Sonata. It was a nice experience. The sales manager and service manager also gave extra assistance to us and made us feel comfortable. I have always been satisfied with this dealership and Jason has kept us as a happy customer. Nick & Sue Poulos

michelle.oravec

24 de ene. de 2013

Quick service on short notice.....service employees always friendly. Comfortable waiting area with Internet access. As far as price.....I always think that car repairs are too expensive, but I like getting everything done at one place at one time

Lmc51

24 de ene. de 2013

Jason and the staff at Crestmont made my car buying experience extremely pleasant. I will not deal with another car dealer Crestmont Hyundai dealers are fair and Jason Hawkins is very honest and makes the whole process easy and enjoyable. My father was with me and he absolutely doesn't like car dealerships and even he was impressed by the quality and customer service we received from Jason and the Crestmont staff!! Overall so PLEASED!!!

rmauder

24 de ene. de 2013

Buying my 2013 Elantra from Jason was pleasurable and quick. From the beginning, there was never any pressure to purchase or any of the 'salesman games' that happens at other dealerships. I even had a very minor mishap (no fault of the dealership) with my brand new vehicle on my first trip home but I Crestmont gave me the royal treatment and took care of everything. I could not have asked for anything more.

Dmacdawg

24 de ene. de 2013

Have had very positive experiences each time I visit this dealer. Very friendly and sincere staff. This was our first purchase at Crestmont Hyundai and I now have no reason to shop for another dealer.

johnjoe39

24 de ene. de 2013

I went looking for a car and Victor Vilchez listen to me and showed me only what I asked for. since then the service has been great.

matrixrep1

24 de ene. de 2013

Within the last couple of years, my wife & I have each purchased automobiles from Victor Vilchez, the top salesman at Cestmont Hyundai. He has been outstanding in every respect. He is an excellent listener and provided valuable advice on our selection of vehicles. In both instances, he smoothed the way through the sometimes painful processes of negotiation, financing & delivery. Moreover, Victor's good service has continued long after we picked up our new cars. He's always willing to help with any question or problem.Crestmont Hyundai's sales department is honest and straightforward. They don't waste potential customers' time with the posturing & other foolishness which, unfortunately, is the usual game at many dealerships. And we've had a positive experience with their service department.

Darrell a

24 de ene. de 2013

The salesman Carl was great! I'm from Pittsburgh and he even drove my "new" car out here and drove my trade back saving me from all that driving!

jjp1977

24 de ene. de 2013

Great experience over all. Victor was very professional, not pushy, and seemed to be working with our best interest in mind. He thought outside the box to help us get the car we wanted. We will always work with Victor on all our future car purchases.

JTM29

24 de ene. de 2013

I went to Crestmont Hyundai looking to either purchas or lease a car since my lease was almost up. The sales team was extremely friendly and helpful. Victor was the salesman who assisted me and he made my experience enjoyable and easy!I told him what I was wanting to do and he laid out several options for me. He was very patient with me and was very knowledgable about all of the cars. He was able to help me get a car that was in my price range and better than any car I thought I could have afforded! My Elantra is GREAT and I love it! I recommend Victor and Crestmont Hyundai to all of my friends. GREAT CUSTOMER SERVICE!

Scottlorirood

24 de ene. de 2013

Great experience, Jason was friendly, knowledgeable, and no high pressure we are very satisfied with the experience. The sales manager Mark was also very helpful he found us the exact car we were looking for without any hassle or extra costs

carty26

24 de ene. de 2013

We love Crestmont Hyundai, they are friendly, helpful and consistent, day 1 thru day 365 of having our new car. We love stopping out on weekends to get our car washed and think that is a great service. We plan on buying our next car there also.

Kaykayslimmom

24 de ene. de 2013

I purchased a 2009 Hyundai Elantra and 2 months later I couldn't be happier. My salesman McKoy was awesome!! He even picked me up from my home!! Everyone at the dealership was kind n courteous overall they went above and beyond all the other dealerships!

timber27

24 de ene. de 2013

I had the best experience buying my 2012 Hyundai Sonata at Crestmont Hyundai! Jason Hawkins went above and beyond to make sure that I got everything that I wanted in a car. I love my Sonata!

Shinysuit02

24 de ene. de 2013

I came in to Cresmont not knowing what I wanted and not intending to buy that day, but Jay helped me find the exact car I needed, with all the features I wanted, and suggested I take advantage of the financing deal offered at the time. Everything lined up perfectly and I drove my first new car home that night. I love my 2013 Sonata! Thanks for making everything smooth, Jay!

PhilUlan

24 de ene. de 2013

I have purchased several vehicles in my life and this is the first time that I felt the need to review a dealership. I have never had such wonderful service provided for me from a car salesperson or dealership. Crestmont Hyundai in Brunswick, Ohio is in a league of their own. I rate this dealership with 5 stars across the board because they have earned every one of them. Catherine Ulan was very thorough and knowledgeable. She was as sweet as can be. I never thought that I would see that in a car salesperson. She found me exactly what I wanted and made me feel like I was her only customer. Just a great place all around. Everybody I interacted with was an absolute pleasure. Blew my mind. Thank you again. I will recommend your dealership to everyone that I know.Thanks again.~Phil

7newcar2013

24 de ene. de 2013

Carl Reese stayed late to help us finalize our decision. He was helpful and never pushy. The finance manager was also very efficient. I highly recommend this salesman and dealer for the purchase of a new Hyundai.

Leicashop

23 de ene. de 2013

The salesman gave me a story about a new trade that was coming in. "Low mileage Elantra, come back in when it is back from the shop." Quoted a reasonable price. When I returned to see it, it turned out to be a little Accent. Not at all the quality of car stated earlier. Disappointed family.I went on to look at a bigger XG350. Nice looking car, all cleaned and polished. After they showed me some papers telling me how much they had done to it, and after negotiating a bit, having them tell me how much they were going to lose by selling it to me for the price Edmunds says is the average dealer retail price for that vehicle, with that mileage, in excellent condition, I agreed to get it if it passed my mechanics inspection. Enter the lovely sales manager Mark Embly who proceeded to lectured me on how it was in great condition, and didn't need an inspection, and that I better not take it to my trusted mechanic only to return and tell him that I wanted a better price. He was totally pushy and pompous, to the point where my young daughter commented on his rude behavior later. I supposedly had to agree to buy it if I took it out for the inspection. Also, they asked for a deposit.The next day when I came back to take the car for my mechanics "blessing" as Mr. Embly called it, I found that they had cleared the check engine light that had been on the day before, and wiped all traces of it off the computer so that it could not be checked. My mechanic found thousands of dollars of other items that would need to be repaired or replaced, and also a very expensive list of required maintenance items that had not been done ($600 timing belt, etc.). All this and still an unexplained check engine light that could not be diagnosed anymore.Needless to say I walked away, time wasted. Mr Embly would not even come over to talk with me when I returned to tell him the results of the inspection. Clearly he had been caught and would just wait it out until a sucker walked in and would be bullied into not having the car looked at by an independent party. I would avoid the used car experience from them at all costs. It was clear in the end that I was being lied to consistently throughout the whole process. Throw in a little attempted bullying by the sales manager, and you have a wonderful Crestmont experience (not).

Butterkrb

25 de nov. de 2012

I was very impressed with the service that I received from this dealership and most importantly from the sales rep that I dealt with. His name was Jay. He was very good at his job and a true professional. I was treated very well by him as he worked with me to help me find exactly what I wanted and was looking for. He spent alot of time with me showing me in great detail everything that I needed for a comfortable, dependable new ride. I was nervous as a female who was a little bit afraid of being taken advantage of but Jay made it a very smooth process and I walked away very happy with the whole experience. I will definitely be back again! I love my new ride! Thank You!!

Z4jbaby

24 de nov. de 2012

I was very impressed with the service that I received from this dealership and most importantly from the sales rep that I dealt with. His name was Jay. He was very good at his job and a true professional. I was treated very well by him as he worked with me to help me find exactly what I wanted and was looking for. He spent alot of time with me showing me in great detail everything that I needed for a comfortable, dependable new ride. I was nervous as a female who was a little bit afraid of being taken advantage of but Jay made it a very smooth process and I walked away very happy with the whole experience. I will definitely be back again! I love my new ride! Thank You!!

Larry

23 de sep. de 2012

I hate buying and selling cars. Crestmont makes it easy with fair offers and quick deals. We bought both our cars from Mike Bell.Mike does a great job!

shawn

9 de sep. de 2012

I would like to thank Shawn Felty and the entire team at Crestmont Hyundai. I came to the dealership with a specific need, and the Crestmont team was able to fill it. i returned home and could not find the same car for less than 2,000for what i paid at Crestmont. Thank you!

Soccer Dad

29 de ago. de 2012

Went in looking to get rid of gas guzzling minivan. Ended up leasing a 2013 Hyundai Sonata for cheaper than my van payment. The process was quick and absolutely no pressure whatsoever. The staff were all helpful and very friendly. Not only did i get more on my trade-in than anywhere else I shopped, they filled the tank of the Sonata too..Will tell all my friends to go there and check out Crestmont first. Ask for Katherine Ulan, and Tom Schrader the finance guy was super nice too.

Italian Jam

16 de jun. de 2012

We found this dealer on the computer. After visiting several local dealers we decided to take the 123 mile drive to Ohio. The price was fair from the start and we did not find they pressured us in any way. Our sales person was Shawn Felty and we felt very comfortable at all times. Would we go back? Yes, when this car is ready to trade, we will take the ride again! They even offered to buy our lunch and filled our tank completely for the trip home. I am 65yrs old and have bought several cars in my life time but never had any dealership offer me this! We have had the car for 3wks now and it a smooth ride. Thank you Shawn!

Real Estate SOLD!

16 de may. de 2012

I have 5 stars for Crestmont Hyundai and my salesman, Mike Bell. I've leased 2 Sonatas in 2 years and go back because I always feel welcome and my business is appreciated. Service scheduling online 24/7 is a breeze. They serve a great cup of coffee as well.

Driver2012+1

16 de may. de 2012

I have 5 stars for Crestmont Hyundai and my salesman, Mike Bell. I've leased 2 Sonatas in 2 years and go back because I always feel welcome and my business is appreciated. Service scheduling online 24/7 is a breeze. They serve a great cup of coffee as well.

jsattelmaier

23 de abr. de 2012

Great group of salespeople selling Hyundais. Always upfront and willing to negotiate to make a deal. Made my wife and I very comfortable during the process and were willing to go the extra mile. The dealership itself is clean, modern and conveniently located. Highly recommended.

consumeris 1

21 de abr. de 2012

This was my second purchase from Crestmont. Both have been an excellent experience from the salesman to manager. They are a low pressure, high quaity dealership who go out of their way to serve me. They were fair and upront too. Their service department is top notch with the same excellent service. I will go back to this dealership in the future.

Deedubb

10 de abr. de 2012

Walked into the dealership looking for a used vehicle and walked out with a brand new Sante Fe, right off of the showroom floor. I have never had such an extremely positive experience at a dealership. From the moment we walked through the door, they make you feel welcome. It started with Mark, transitioned to the very experienced salesperson inMike and ended with the best finance guy I ever met in Tom. Seamless and easy. We will always buy cars from Crestmont Hyundai and recommend them to family and friends.

Sarah

3 de abr. de 2012

I walked into Crestmont Hyundai with my 4 year old looking for a more safe, fuel efficient vehicle, and a lower car payment. Jason Hawkins and Mark Embly were very helpful in finding this for us. The dealership has a very relaxed atmosphere that helped put my reservations aside. Jason was very attentive to my needs, and worked hard to accommodate the specifics of the sale. Mark was a great leader in the process and to the sales team. I must also mention Tom Schrader. Tom was so kind, and comforted me as if I was a family member. I was able to purchase a Hyundai Elantra. It meets my needs financially, and the car has great appeal. Thank you for a great experience.

Tytto

14 de feb. de 2012

FANTASTIC DEALER EXPERIENCE!!! I was searching for a particular type of car. I found this dealer online. After observing several vehicles from other dealerships that advertised the autos online, I was extremely dissapointed with the poor quality of the vehicles at those other dealers, compared to the the representations they made. I drove an hour and a half to Crestmont after a long day of dissapointments to be totally pleasantly surprised. I left that night with my car! The representation through accurate descriptions and photos posted of the vehicle I was interested was dead on. I would recommend this dealer to anyone. The staff was very courteous and extremely friendly and helpful. The entire visit was a very pleasant experience, and best of all...I LOVE MY CAR! Thank you Crestmont!

MarkElliott

30 de ene. de 2012

Bought a new Equus and they treated me like a king? I know it's crazy that Hyundai makes a super luxury car but they do. Deal direct with the manager there for the best deal.

Gmoney1999

26 de ene. de 2012

Excellent Sales, Service and Management team!! Treated me like a king. First class customer service and would recommend to anyone. Would certainly go back in the future for any other purchases.

New Hyundai Guy

7 de nov. de 2011

I bought a certified used Hyundai from Crestmont. I found the car on cars.com and sent an email to Crestmont. I immediately heard back from them (over phone and email), telling me to let them know if I had questions. I followed up with a few questions, and they immediately answered them. I set up a time to visit, and everything went really well. They answered all my questions, were courteous, and the car was very fairly priced. I looked up the Kelly Blue Book value beforehand and discovered their price (with no haggling) was already below market value. I discovered when I got there that it was because they use a fair pricing plan where they try to make the price right from the beginning instead of making you haggle with them. That was a welcome relief. I loved the car, so all I needed then was fair value for my trade-in, which I got. I purchased the car and was out of there with my new car. It was very easy and fair.

SUV shopper

2 de oct. de 2011

Overall, my experience was ok. I really liked my salesman- which is rare. I was disapointed that I picked up my vehicle almost on empty. couldn't they at least put SOME gas in it?! The mileage stated on Cars.com was 1,000 less than what was actually on the vehicle- I didnt' realize this until i met w/ the finance person. They did make it right by knocking another $125 off the price. The car could've been a little cleaner too. Overall however, the experience went well. I would go back- and I would ask for salesman Gary Grow. He was excellent.

ruder

10 de ago. de 2011

Although the initial demonstration and selling process was OK, the sales close was unpleasant and pressurized. Even though I indicated that I wanted to think about the deal, I was ignored and instead subjected to numerous attempts to change my mind. When I became angry, then and only then did they back off!

JH1

8 de may. de 2011

I purchased a 2006 used Sonata from this dealer. Supposedly "Certified" by their mechanics. On the way home (over 100 miles) the headlights kept dimming, the car ran poorly - only to find out the transmission fluid needed replaced - months ago, battery would not maintain a charge, serpentine belt needed replaced, valve gaskets are leaking on belt, odometer does not keep accurate mileage (how bizarre is that) and struts need replaced. While the car was "clean" in terms of the interior and exterior was washed - I bet a mechanic never looked at this car. There is no way they can call this a certified car!!!