Kindra Von Roretz

25 de ago. de 2021

Cameron in service dept. is always so helpful. Had a oil change earlier this year and I brought in my own oil filter but the technician didn’t use it when doing the oil change, no big deal at, still got the oil change it needed. Came back a few months later, Cameron made sure everything was taken care of correctly and even got us in a very reasonable time.

Jessica Hargrow

20 de ago. de 2021

I purchased a 2021 Buick Encore. It had scratches on it I am dents of paint chips out of the car. I’ve contact the new salesman and Sam and they told me that they will take care of it. And they never did it. I also supposed to have two sets of keys they only gave me one. I called on several occasions and no one knows anything. So I went up there and I was told that they have to order me my second key and still no keys. Went up there for an old change and it took them 4hours.

Mark Griffin

11 de sep. de 2020

Work done on time and sure it was done right.

Matthew Baker

11 de sep. de 2020

They were very friendly and helpful!!

T Fog

2 de sep. de 2021

Extremely POOR customer service. I arrived at 930 for a 10 o'clock appointment for a safety recall. I was told that I would receive a call when the the vehicle was ready. Around 1:00 I called to see if I could get a status update because it had been over 3 hours. I was told that a message would be given to Cameron who was to call me back. That did not happen two and a half hours later still no call. I called back at 3:30 and got transferred to different numbers that nobody answers and then cut off. I call back and somebody from the business office finally decides to walk back to the service area because she can't get anyone to answer the phone either. She comes back and tells me that they haven't even started. Remember 10:00 appointment and almost 4:00 PM now. No calls, no text,no emails and no aditional information and doesn't offer to find out anything else.